Lead with Culture: Recent Episodes
Kate Volman
A company can only become the best version of itself to the extent that its people are becoming better versions of themselves. What’s the key to making that happen? Building dynamic cultures so people love coming to work and accomplishing great things together.
Hosted by Kate Volman, CEO of Floyd Coaching, Lead with Culture is a show dedicated to exploring how great leaders create workplaces where people can thrive both personally and professionally.
Conversations are inspired by Matthew Kelly's bestselling books The Dream Manager, The Culture Solution, and Off Balance. Guests include incredible leaders as well as Floyd executive coaches sharing stories and providing insights into real strategies used to attract and retain great talent, execute effectively, become better coaches, build teams and grow businesses.
Whether you're a CEO, HR executive, manager, or simply part of a team, this show will help you become a better leader.
“Dreaming is good. That space is where you can live the best version of yourself and your most vibrant life.”
In this episode, Mike Zaccariello shares how coaching helped him rediscover his dreams and find the courage to chase them. A certified Dream Manager, military veteran, and pediatric neuropsychologist, Mike once resisted the idea of coaching. When he finally gave it a try, everything changed.
He opens up about leaving a 17-year career to start his own practice and learning to lean into resistance instead of avoiding it. Mike also reflects on The Dream Manager Program and how it’s allowed him to become a better therapist, deacon, and husband. His story is a reminder that coaching doesn’t just help with professional growth, it helps people live more intentional lives.
In this episode, you’ll discover:
- Why coaching is essential for personal and professional growth
- How dreaming helps you overcome fear and resistance
- The ripple effect of living with purpose and intention
Invest in a coach to achieve your dreams: https://www.floydcoaching.com/
Discover how to implement The Dream Manager Program:
https://www.thedreammanager.com/
Things to listen for:
(00:00) Intro
(01:11) Meet Mike Zaccariello: Dream Manager and mental health professional
(05:04) Leaving a 17-year career to start again
(09:14) Lean into the resistance
(12:37) Rediscovering the power of dreaming
(15:36) The ripple effect of The Dream Manager
(19:33) Why coaching works better than self-help
(22:53) Favorite books and lessons for every season
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest
- Mike Zaccariello’s LinkedIn
- Mayo Clinic
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“When you hire employees, you hire the whole person, their challenges, and their life circumstances.”
In this episode,entrepreneur and multi-business owner Brian Hess, joins Kate Volman to share how he’s built thriving organizations that prioritize purpose, growth, and connection. Brian discusses what it means to lead the whole person, not just the employee. He also talks about creating opportunities for upward mobility, using culture as a competitive advantage, and why the best strategic plans focus on people, not profit. Brian offers a powerful reminder that great companies are built on trust, empathy, and the shared pursuit of dreams.
In this episode, you’ll discover:
- How to identify and nurture great talent
- Why strategic planning should start with people
- What it takes to create lasting impact as a leader
Invest in a coach to achieve your dreams: https://www.floydcoaching.com/
Discover how to implement The Dream Manager Program:
https://www.thedreammanager.com/
Things to listen for:
(00:00) Intro
(01:17) Brian’s four ventures and his podcast
(05:07) How a certified Dream Manager joined the team
(07:54) Build culture by investing in people
(11:07) Creating upward mobility in a tough economy
(16:37) Hiring lessons: Predictive Index, timing, fit, and patience
(21:11) Annual planning should start with people
(25:43) The importance of leading by example
(30:25) Brian’s ideal dinner party guests
(38:17) Books and resources shaping Brian’s leadership
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest
- Brian Hess’s LinkedIn
- Brian’s official website
- The Pavement Group
- Top Contractor School
- The Brian Hess Show
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
“P&L stands for people and legacy as much as it stands for profit and loss.”
In this episode, Steve Sargent, Chair of C12 South Florida, joins Kate Volman to talk about why accountability is the ultimate gift to high-level leaders, why “integration” beats “work-life balance,” and how purpose-driven peer forums help CEOs scale without losing their souls. Steve shares insights from fresh peer-group conversations and research, explains C12’s “do > talk” ethos, and shows how identity and mission become the lens for better decisions, healthier teams, and durable growth.
In this episode, you’ll discover:
- How purpose and identity create the lens for disciplined, people-first decisions
- Why accountability and peer community accelerate clarity, courage, and follow-through
- A practical path from “work-life balance” to integrated living (and why it matters for your team)
Invest in a coach to achieve your dreams: https://www.floydcoaching.com/
Discover how to implement The Dream Manager Program:
https://www.thedreammanager.com/
Things to listen for:
(00:00) Introduction and opening thoughts
(01:08) What C12 is and the mission behind it
(03:18) Steve’s journey to becoming a C12 chair
(06:10) Challenges of leadership and lessons from scaling businesses
(22:35) Why accountability matters most to CEOs and leaders
(23:30) Coaching as a gift and the power of asking better questions
(24:19) Recognizing and leveraging employee superpowers
(25:33) Building a thriving and people-centered culture
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest
- Steve Sargent’s LinkedIn
- C12 South Florida
- Join C12
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“Culture isn’t about perks or slogans. It’s about people and the principles that guide them.”
In this episode, Tony Ferraro, Director of Coaching at Floyd Consulting, breaks down The Culture Solution by Matthew Kelly and shares what more than 1,500 culture assessments reveal about today’s workplaces. He talks about the six principles of a dynamic culture, and why mission consistently ranks highest, why hiring with rigor is often overlooked, and how overcommunicating the plan keeps teams aligned. Tony explains why simplicity makes mission statements powerful, how scorecards give A-players the clarity they crave, and why coaching conversations are a gift that saves leaders time and builds trust.
In this episode, you’ll discover:
- Why simple, clear mission statements drive stronger culture
- How disciplined hiring decisions shape long-term success
- Why overcommunication creates alignment and avoids “shiny object” distractions
Invest in a coach to achieve your dreams: https://www.floydcoaching.com/
Discover how to implement The Dream Manager Program:
https://www.thedreammanager.com/
Things to listen for:
(00:00) Intro
(00:29) Why company culture matters today
(01:08) Launching the culture assessment tool
(01:34) What defines company culture
(03:12) Key insights from assessment results
(04:36) The six principles of culture
(05:32) Mission is king: top rated principle
(11:06) Hiring challenges and disciplined processes
(19:23) How to evaluate hiring effectively
(20:58) Why clear communication drives culture
(23:17) Using scorecards to set outcomes
(29:38) Coaching’s role in strong leadership
(36:11) How to take the assessment
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest
- Tony Ferraro’s LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“I truly believe I would not be the leader I am today if I had not gone through coaching.”
In this episode, Laura Furner, Chief Operating Officer at Alphastar Capital Management, LLC, shares how coaching transformed her leadership, boosted her confidence, and built trust across her team. She explains why she chose coaching over traditional training, how she found her voice in tough conversations, and the personal breakthroughs that followed. Laura reflects on the systems she still uses, the value of having a “vault” for honest feedback, and the lasting impact beyond work—including better communication at home, clearer priorities, and why she urges leaders not to wait until they feel “ready” to start.
In this episode, you’ll discover:
- How coaching builds lasting confidence and clarity in leadership
- Why having a safe space for honest feedback changes everything
- How personal growth fuels stronger teams and healthier culture
Invest in a coach to achieve your dreams: https://www.floydcoaching.com/
Discover how to implement The Dream Manager Program:
https://www.thedreammanager.com/
Things to listen for:
(00:00) Intro
(02:20) The journey to hiring a coach
(04:37) Overcoming hesitations and making the investment
(08:13) Building confidence and finding your voice
(13:51) The power of coaching and accountability
(19:49) Balancing personal and professional life
(27:17) The impact of coaching
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest
- Laura Furner’s LinkedIn
- Alphastar Capital Management, LLC
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“We don’t have big aspirations to be a big company—but we do have a big mission.”
In this episode, Reid Hutchison, COO and Dream Manager at HOH Water Technology, shares how The Dream Manager Program has become a powerful catalyst for cultural transformation inside a third-generation, family-owned business. Reid opens up about what it means to build a company you love working for, the tension between caring deeply for people and driving performance, and how the Dream Manager framework helped him and his team reconnect with their purpose. He shares real stories—from career-changing breakthroughs to personal triumphs—and how HOH is using this program to increase emotional intelligence, trust, and ownership across the organization. You’ll also hear how Reid’s own dreams have evolved and what the program has meant for him as a leader, father, and Ironman-in-training.
In this episode, you’ll discover:
- How The Dream Manager Program builds emotional intelligence and trust
- Why combining care and accountability leads to stronger culture
- How personal growth translates into organizational success
Invest in a coach to achieve your dreams: https://www.floydcoaching.com/
Discover how to implement The Dream Manager Program:
https://www.thedreammanager.com/
Things to listen for:
(00:00) Intro
(01:15) Meet Reid Hutchison: COO and Dream Manager at HOH
(03:00) A family legacy and a mission-driven business
(06:45) When growth replaced their “why”
(08:00) Choosing better, not bigger
(10:30) Balancing care and performance
(14:15) Letting people grow—even if they leave
(18:00) The Dream Manager rollout and team buy-in
(22:00) Why this coaching program feels different
(26:15) A Dream Manager story: love, risk, and breakthrough
(30:00) Reid’s personal dreams and Ironman goal
(33:00) Becoming a better leader through coaching
(36:45) Culture, client impact, and what’s next
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest
- Reid Hutchison’s LinkedIn
- HOH Water Technology
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“You want people to stay because they're like, ‘Wow, this company really cares about me.’"
In this episode of Lead with Culture, Michele Marquis, Senior Executive Coach at Floyd Coaching, joins Kate Volman to walk through three powerful signs that your company is ready to implement The Dream Manager Program. Drawing on real stories and client outcomes, Michele explains why good culture isn’t enough—organizations that thrive are the ones that invest in emotional loyalty, holistic growth, and meaningful benefits that show people they matter.
In this episode, you’ll discover:
- The three indicators your team is ready for The Dream Manager Program
- How emotional loyalty influences engagement and retention
- Why a coach can be the difference between keeping or losing top talent
Invest in a coach to achieve your dreams: https://www.floydcoaching.com/
Discover how to implement The Dream Manager Program:
https://www.thedreammanager.com/
Things to listen for:
(00:00) Intro
(01:41) Sign 1: Commitment to a people-first culture
(05:07) Sign 2: Addressing disengagement and burnout
(08:10) Sign 3: Strengthening retention and loyalty
(12:06) Implementing The Dream Manager Program
(12:47) Next steps if you’re interested in The Dream Manager
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Michele Marquis’s LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
"Work is greedy. It will spread over your calendar wherever you don’t stop it."
In this episode of Lead with Culture, Kate Volman sits down with Bree Groff, workplace culture expert and author of Today Was Fun, to explore what it really takes to make work more joyful, without relying on happy hours or ping pong tables.
Drawing from her years of experience advising leaders at companies like Microsoft, Google, and Target, Bree breaks down why we’ve been sold the wrong narrative about work, and how to rewrite it for ourselves. From redefining productivity to embracing humanity at the office, this conversation offers a refreshing lens for anyone who’s ever counted down to Friday.
In this episode, you’ll discover:
- How to rethink “fun” at work (hint: it’s not mini-golf)
- The simple mindset shift that helps you reclaim Mondays
- Why thin-slicing your day can help you spot joy in tough roles
Invest in a coach to achieve your dreams: https://www.floydcoaching.com/
Discover how to implement The Dream Manager Program:
https://www.thedreammanager.com/
Things to listen for:
(00:00) Intro
(00:28) Can work actually be fun?
(01:56) Why Bree wrote Today Was Fun
(03:11) Reframing the role of work in our lives
(06:08) Fun as a function of value creation
(08:56) What makes work “fun-able”
(13:20) The leader’s role in shaping joy
(17:44) The consulting story that changed everything
(24:14) Generational differences at work
(30:58) The danger of equating work with worth
(34:45) Rethinking remote culture and always-on schedules
(38:11) Leading with humanity
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the guest:
- Bree Groff's LinkedIn
- Bree Groff’s Website
- Today Was Fun
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“Your work should make the rest of your life better.”
In this episode of Lead with Culture, Tony Ferraro, Director of Coaching at Floyd, joins Kate Volman to unpack why employee benefits, especially wellness and financial literacy programs, often go underused. Despite leaders' best intentions, a communication gap and lack of personal strategy keep team members from engaging with programs designed to help them thrive. Tony explores how coaching and intentional dialogue can bridge that gap, making benefits more meaningful and transformative.
In this episode, you’ll discover:
- Why employees don't take advantage of voluntary benefits even when they say they want them
- The critical role self-awareness plays in participation
- How The Dream Manager Program multiplies the impact of your existing benefits
Invest in a coach to achieve your dreams: https://www.floydcoaching.com/
Discover how to implement The Dream Manager Program:
https://www.thedreammanager.com/
Things to listen for:
(00:00) Intro
(00:26) The problem with employee benefits
(00:50) Rethinking employee benefits and care programs
(01:58) Defining voluntary benefits
(02:42) The disconnect between offering and utilization
(06:21) Success stories and statistics
(07:24) The role of financial literacy and wellness programs
(13:41) The Dream Manager Program: A holistic approach
(17:16) Real-life impact of The Dream Manager Program
(25:37) Leveraging programs for better work-life integration
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Tony Ferraro's LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
"How you finish matters. And you get to define what finishing well looks like."
In this episode of Lead with Culture, Kate Volman sits down with Dr. Allen Hunt, author, speaker, and founder and CEO of Fourth Quarter Guy, to explore how we can find purpose, passion, and peace in the later stages of life.
Drawing from his bestselling books No Regrets and The Fourth Quarter of Your Life, Allen shares the five keys to thriving after 60, why regrets remain such a powerful force in our lives, and how a dream-driven mindset can quite literally extend your life.
In this episode, you’ll discover:
- Why embracing a single virtue can transform your final decades
- The role of forgiveness and dreaming in breaking free from regret
- How men especially benefit from collective reflection and group coaching
Invest in a coach to achieve your dreams: https://www.floydcoaching.com/
Discover how to implement The Dream Manager Program:
https://www.thedreammanager.com/
Things to listen for:
(00:00) Intro
(00:29) The Fourth Quarter Guy
(01:26) The impact of 'No Regrets' and 'The Fourth Quarter of Your Life'
(04:00) Defining life's quarters and embracing aging
(08:03) The importance of dreams and virtues in the fourth quarter
(20:26) How to thrive in your fourth quarter
(25:04) The power of regrets and forgiveness
(30:23) Coaching success stories
(36:44) Good news about your worries
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the guest:
- Dr. Allen Hunt’s LinkedIn
- Fourth Quarter Guy
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“My superpower is continuous learning—and I want to help others become the best version of themselves.”
In this episode of Lead with Culture, host Kate Volman sits down with Kevin McGhee, Senior Director of Staff Relations and Certified Dream Manager at Marillac St. Vincent Family Services. Kevin shares how his journey from data compliance to people leadership helped transform his organization’s culture—one dream at a time.
From launching a Dream Manager Program that includes homeownership cohorts and coaching pathways to earning over 25 certifications, Kevin lives what he teaches. His story is a powerful reminder of how investing in people personally can uplift entire teams professionally.
In this episode, you’ll discover:
- How Dream Management can unlock personal growth and organizational trust
- The ripple effect of supporting employees’ homeownership, education, and wellness goals
- Why leading with heart and structure builds a culture people want to be part of
Invest in a coach to achieve your dreams: https://www.floydcoaching.com/
Discover how to implement The Dream Manager Program:
https://www.thedreammanager.com/
Things to listen for:
(01:32) About Marillac St. Vincent and its impact
(04:24) Finding and adopting The Dream Manager
(07:25) Launching the program internally
(09:58) Starting a homeownership cohort
(13:21) The emotional side of coaching
(16:26) Culture shifts and growing interest
(17:16) Dreams achieved by staff
(22:08) How certification changed Kevin
(30:15) Full-circle moment and leading with purpose
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the guest:
- Kevin McGhee’s LinkedIn
- Marillac St. Vincent Family Services
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“We believe authentic leadership rooted in mission and courage transforms school communities.”
In this episode, Rev. John Belmonte, S.J., Ph.D., Superintendent of Catholic Education in the Diocese of Venice, Florida, shares how cultivating leadership grounded in core virtues has fueled growth and success in one of the fastest-growing Catholic school systems in the country. John explains the importance of developing school leaders both personally and professionally, focusing on authenticity, drive, and managerial courage. From strategic planning to hiring with mission alignment, he reveals how investing in leaders creates thriving cultures where teachers and students excel.
In this episode, you’ll discover:
- How mission-driven leadership inspires excellence in education
- The role of courage and authenticity in effective school leadership
- Strategies for hiring and supporting leaders who embody core values
Invest in a coach to achieve your dreams: https://www.floydcoaching.com/
Discover how to implement The Dream Manager Program:
https://www.thedreammanager.com/
Things to listen for:
(00:00) Intro
(01:20) John’s background and Jesuit education
(04:30) The importance of leadership rooted in mission and virtue
(08:15) How courage shapes leadership and decision-making
(12:00) Creating a culture where leaders and teachers thrive
(15:30) The strategic role of hiring aligned with mission
(19:00) Supporting leaders personally and professionally
(22:45) Reflections on growth, enrollment, and future challenges
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest
- Rev. John Belmonte’s LinkedIn
- Diocese of Venice
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
“Create stretch, not stress.”
In this episode of Lead with Culture, Michele Marquis, Senior Executive Coach at Floyd Consulting, shares five essential strategies for coaching top performers—those team members who seem to “have it all together” but still need support, recognition, and growth. Michele explains why over-relying on high performers can lead to burnout and missed opportunities, and how to invest in these team members to fuel long-term success.
In this episode, you’ll discover:
- How to motivate A-players without overwhelming them
- The importance of recognizing how outcomes are achieved
- Why coaching high performers creates a ripple effect across the team
Things to listen for:
(00:00) Intro
(01:51) The gift of coaching
(04:45) Fueling your A-players
(10:15) Create stretch, not stress
(11:13) Understanding career goals
(14:45) Recognizing top performers
(19:24) Investing in your team
(22:08) Asking for feedback
(28:12) Homework to apply to your team
Discover how to implement The Dream Manager Program:
https://www.thedreammanager.com/
Invest in a coach to achieve your dreams:
https://www.floydcoaching.com/
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Michele Marquis’ LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“Regrets are the result of neglecting what matters most.”
In this inspiring episode of Lead with Culture, host Kate Volman unpacks the wisdom behind The Fourth Quarter of Your Life by Matthew Kelly and Alan Hunt. Whether you’re in your 20s or your bonus years, Kate invites you to reflect on your life’s trajectory, explore how to reduce regrets, and start living with more purpose and intention. Drawing on real stories, timeless virtues, and a powerful 25-year plan, this episode offers a hopeful roadmap to becoming the best version of yourself—no matter where you are on your journey.
In this episode, you’ll discover:
- Why regrets are more common than we think—and what we can learn from them
- How to be more intentional with your time, energy, and dreams
- The courage it takes to pursue a meaningful life
Invest in a coach to achieve your dreams: https://www.floydcoaching.com/
Discover how to implement The Dream Manager Program:
https://www.thedreammanager.com/
Things to listen for:
(00:00) Intro
(01:00) What “the fourth quarter of life” actually means
(03:00) The biggest regrets shared by hospice nurses
(05:00) How to reduce regret through intentional living
(06:00) Why the 25-year plan is a game-changer
(07:20) The fourth quarter virtue: patience
(08:30) Choosing your personal virtue for the next year
(09:30) Helping others dream again
(10:30) The power of decade thinking
(11:45) Taking action before another year flies by
(12:45) How coaching can help you hold yourself accountable
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“The Dream Manager will be a program we do forever.”
In this episode, Tommy Mello, owner of A1 Garage Door Service, joins Tony Ferraro for a special on-the-road edition of Lead with Culture. From $50,000 in debt to building a $300M business, Tommy shares the hard-earned lessons that helped him transform his company—and his people.
He dives into why culture must be intentional, how systems empower personal growth, and why The Dream Manager program is now a non-negotiable at A1 Garage. Whether you’re leading a home service team or scaling any people-first business, this episode is a roadmap to sustainable impact.
In this episode, you’ll discover:
- Why the phrase “we’re a family” might be holding your team back—and what to say instead
- How culture built on vision, discipline, and accountability scales a business
- The tangible ROI of implementing the Dream Manager program
Things to listen for:
(00:00) Intro
(00:37) Meet Tommy Mello
(02:06) Defining a winning culture
(03:52) Challenges and growth
(07:53) Implementing The Dream Manager Program
(09:54) Impact of The Dream Manager Program
(13:32) The importance of systems and decisiveness
(19:16) Tommy's big dream
Invest in a coach to achieve your dreams: https://www.floydcoaching.com/
Discover how to implement The Dream Manager Program:
https://www.thedreammanager.com/
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest
- Tommy Mello’s LinkedIn
- A1 Garage Door Service
Connect with the Host & Floyd Coaching:
- Tony Ferraro’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“We are creating a workplace where dreams are not only supported but celebrated.”
In this episode, Jessica Pfau, CEO of Lighthouse Behavioral Wellness Centers, shares how the Dream Manager Program has become a vital part of her organization’s culture. Jessica explains how investing in her team’s personal growth has led to remarkable success—both for employees and the company. From handling personal challenges like a cancer diagnosis to growing the company from 150 to nearly 400 employees, Jessica demonstrates how focusing on the well-being and dreams of her staff leads to a thriving work environment.
In this episode, you’ll discover:
- How the Dream Manager Program fosters personal and professional development
- Strategies for navigating adversity while leading a company
- How aligning personal dreams with work goals drives success
Invest in a coach to achieve your dreams: https://www.floydcoaching.com/
Discover how to implement The Dream Manager Program:
https://www.thedreammanager.com/
Things to listen for:
(00:00) Intro
(01:15) Lighthouse’s work with Floyd Coaching
(03:00) Overcoming personal and professional challenges while leading
(06:30) The power of the Dream Manager Program in employee development
(09:00) How leadership drives a values-based culture
(11:45) The role of trust and transparency in the workplace
(14:00) Personal growth and team success through The Dream Manager
(17:00) How to implement The Dream Manager Program effectively
(20:00) Reflections on leadership, personal dreams, and company success
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest
- Jessica Pfau’s LinkedIn
- Lighthouse Behavioral Wellness Centers
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“I would like to contribute to a world where people are better at solving the right problems.”
In this episode of Lead with Culture, Thomas Wedell-Wedellsborg, author of What’s Your Problem? and expert in the art of reframing, joins Kate Volman to explore why so many leaders struggle to identify the real problems holding their teams back despite their experience. He explains how reframing can be a quick, powerful, and repeatable practice that improves collaboration, decision-making, and innovation.
In this episode, you’ll discover:
- Why reframing is the overlooked superpower of great leaders
- How to apply Thomas’s five-step method to real-life workplace (and personal) challenges
- Simple strategies to make problem-solving a team-wide habit
Invest in a coach to achieve your dreams: https://www.floydcoaching.com/
Discover how to implement The Dream Manager Program:
https://www.thedreammanager.com/
Things to listen for:
(00:00) Intro
(02:20) Challenges leaders face today
(04:52) The importance of reframing problems
(13:50) Developing a problem-solving framework
(24:38) Understanding the components of effective leadership
(25:23) Rethinking goals and success
(26:13) The power of reframing problems
(32:43) Exploring bright spots and personal examples
(44:05) Maintaining momentum and practical applications
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Thomas Wedell-Wedellsborg’s LinkedIn
- Thomas Wedell-Wedellsborg’s Official Website
- Thomas Wedell-Wedellsborg’s books
- Are You Solving The Right Problems?
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“When they come into work now, they’re happy and excited because work is not just an obligation; it’s helping them achieve their dreams.”
In this episode, Alyssa Ruble, Dream Manager at Chick-fil-A Greenwood, shares how The Dream Manager Program is transforming the culture at Chick-fil-A by investing in employees’ personal and professional growth. Alyssa discusses how this unique program empowers team members to achieve their dreams and develop skills that not only improve their lives but also contribute to the organization’s success. She explains the challenges and rewards of rolling out The Dream Manager Program, the hesitations employees initially had, and how trust and commitment ultimately turned it into a cornerstone of their workplace culture.
In this episode, you’ll discover:
- How The Dream Manager Program creates a culture of support and growth
- The power of leadership involvement in personal development
- Ways to overcome skepticism and build trust in innovative programs
Invest in a coach to achieve your dreams: https://www.floydcoaching.com/
Discover how to implement The Dream Manager Program:
https://www.thedreammanager.com/
Things to listen for:
(00:00) Intro
(01:15) Meet Alyssa Ruble: Dream Manager at Chick-fil-A
(02:30) The impact of the Dream Manager Program
(05:00) Overcoming skepticism and building trust
(08:15) Employee growth through the Dream Manager sessions
(10:00) Leadership involvement in personal development
(12:45) Creating a culture of recognition and support
(15:30) The future of Dream Manager at Chick-fil-A
(18:00) The role of community and connection in employee success
(20:00) The importance of acknowledging each other’s dreams
(22:30) The long-term impact of the Dream Manager program
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest
- Alyssa Ruble’s LinkedIn
- Chick-fil-A
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“True leisure is a condition of the soul, not the absence of work.”
In this special episode of Lead with Culture, host Kate Volman invites us to reflect on the life-changing message in Matthew Kelly’s book Slowing Down to the Speed of Joy. Drawing from the book’s powerful themes, Kate explores why so many leaders struggle with rest, what real leisure looks like, and how embracing stillness can lead to a more joyful, human way of living.
In this episode, you’ll discover:
- Why work is easier than leisure—and why that’s a problem
- How rest can help you show up as your best self
- The joy of doing things with no outcome attached
Invest in a coach to achieve your dreams: https://www.floydcoaching.com/
Discover how to implement The Dream Manager Program:
https://www.thedreammanager.com/
Things to listen for:
(00:00) Intro
(01:00) “Slowing down to the speed of joy isn’t just a book, it’s a way of life”
(03:00) “Leisure teaches us to become a person oriented toward the whole of reality”
(04:00) Why we’re bad at leisure
(05:00) What leisure actually looks like for you
(06:00) “Work is easier than leisure”
(07:00) Joy as a source of energy
(08:00) “Leisure requires that we learn to do nothing”
(09:00) Two questions to help you slow down
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“Sometimes the greatest memory an employee might have in their career is receiving direct recognition from a C-level employee or a leader in an organization.”
In this episode of Lead with Culture, Aaron Johnson, Culture Advocate at Bucketlist Rewards and Recognition, joins Kate Volman to discuss the powerful role of recognition in creating a dynamic culture and retaining top talent. Aaron explains how personalized rewards and real-time appreciation make employees feel truly valued, whether they work on-site, remotely, or across multiple locations. He also shares strategies for gathering the right data, tailoring rewards to each person’s life stage, and ensuring leadership sets the tone by actively participating in the recognition process.
In this episode, you’ll discover:
- The importance of personalized rewards that adapt to different life stages
- Ways leadership involvement amplifies the impact of any recognition program
- Simple methods to start building a culture of appreciation today
Invest in a coach to achieve your dreams: https://www.floydcoaching.com/
Discover how to implement The Dream Manager Program:
https://www.thedreammanager.com/
Invest in a coach to achieve your dreams: https://www.floydcoaching.com/
Discover how to implement The Dream Manager Program:
https://www.thedreammanager.com/
Things to listen for:
(00:00) Intro
(01:01) Meet Aaron Johnson: culture advocate
(01:10) The Bucket List Rewards program
(03:16) The impact of recognition on employees
(04:47) Challenges in employee recognition
(07:32) Personalized rewards and employee surveys
(09:56) Retention and engagement strategies
(11:36) Remote work and communication tools
(13:09) Creative recognition ideas
(13:21) Leadership involvement in recognition
(14:14) The Dream Manager Program
(14:53) Identifying key roles in recognition
(15:19) Successful recognition practices
(20:42) Implementing recognition programs
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest
- Aaron Johnson’s LinkedIn
- Bucketlist’s Official Website
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“As soon as you start dreaming and you complete a dream, that's a win. And you can build off of that and you can start seeking out more dreams that you want to achieve.
In this episode of Lead with Culture, Patty Croom, Human Resources Director at Lehan Drugs, returns to share how The Dream Manager Program continues to shape their workplace two years after implementation. With nearly half of employees participating, the program has strengthened engagement, personal growth, and company culture. Patty highlights Certified Dream Manager Jenelle Robers’ role in creating a supportive environment where employees achieve both big and small wins. She also reflects on her own journey of writing and publishing a book, an experience that brought both challenge and inspiration.
In this episode, you’ll discover:
- How the Dream Manager Program transforms workplace culture
- Stories of personal growth and its ripple effect on engagement
- Why investing in employee dreams leads to a thriving organization
Invest in a coach to achieve your dream: https://www.floydcoaching.com/
Things to listen for:
(00:00) Intro
(01:31) The impact of The Dream Manager program
(04:22) Jenelle's role and contributions
(07:19) Measuring the ROI of the program
(14:55) Patty's personal dream journey
(16:20) The experience of publishing a book
(18:32) The emotional impact of sharing stories
(21:54) Highlighting dreamers at Lehan Drugs
(27:19) The gift of coaching
Discover how to implement The Dream Manager Program:
https://www.thedreammanager.com/
Invest in a coach to achieve your dreams:
https://www.floydcoaching.com/
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest
- Patty Croom’s LinkedIn
- Lehan Drugs Official Website
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“A workplace where employees dream bigger is a workplace that thrives.”
In this episode of Lead with Culture, Eric Guy, a newly certified Dream Manager at The Pavement Group, joins Kate Volman to explore how coaching employees to uncover their dreams can transform company culture. Too often, people stop dreaming—whether due to routine, stress, or lack of encouragement. But when leaders help their teams rediscover their dreams, engagement and performance soar. They talk about the power of investing in employees’ personal growth, how companies benefit from a dream-driven culture, and why mentorship and coaching are key to unlocking potential.
In this episode, you’ll discover:
- Why so many employees forget how to dream
- How leaders can create a culture of encouragement
- The impact of personal growth on workplace engagement
Invest in a coach to achieve your dream: https://www.floydcoaching.com/
Things to listen for:
(00:00) Intro
(02:00) Why employees struggle to define their dreams
(05:30) How coaching transforms workplace engagement
(09:45) The connection between mentorship and performance
(14:20) How The Pavement Group is implementing Dream Coaching
(18:00) Why leaders should invest in personal development
(22:30) The long-term impact of a dream-driven culture
Discover how to implement The Dream Manager Program:
https://www.thedreammanager.com/
Invest in a coach to achieve your dreams:
https://www.floydcoaching.com/
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Eric Guy’s LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“The first solution isn’t always the best one—make sure you’re solving the right problem.”
In this episode of Lead with Culture, Tony Ferraro, Director of Coaching at Floyd, joins Kate Volman to explore why leaders and teams often focus on the wrong problems. Too often, instead of uncovering the root cause, they jump straight to solutions that may not address the real issue. So, how can we break this cycle? By asking better questions, challenging assumptions, and avoiding the trap of first-option bias.
In this episode, you’ll discover:
- How to determine if you’re solving the right problem
- The hidden dangers of defaulting to the first solution
- Why asking “What else could the problem be?” can transform your approach
Invest in a coach to achieve your dream: https://www.floydcoaching.com/
Things to listen for:
(00:00) Intro
(01:15) Why most leaders solve the wrong problems
(03:45) The ESPN commercial that perfectly explains this issue
(07:10) The mistake of assuming the first answer is right
(12:20) How great coaches help leaders find the real problem
(16:45) The role of process vs. outcome in problem-solving
(20:30) Why constraints lead to better solutions
Discover how to implement The Dream Manager Program:
https://www.thedreammanager.com/
Invest in a coach to achieve your dreams:
https://www.floydcoaching.com/
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Tony Ferraro's LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“Before you know it, a small win becomes a dream.”
In this episode of Lead with Culture, Chris DeVlieger, Vice President of Enrichment and Dream Manager at The Suter Company, explores how The Dream Manager program has reshaped workplace culture and employee engagement.
Since implementing the program in 2017, Chris has led the charge in building a dedicated Dream Manager team, helping employees achieve personal and professional dreams, and strengthening retention with remarkable results. From financial breakthroughs to personal growth, her stories highlight the impact of investing in people beyond their job titles.
In this episode, you’ll discover:
- How The Dream Manager Program boosts retention and workplace culture
- Inspiring stories of employees achieving life-changing dreams
- Practical steps to start a Dream Manager program in your organization
Discover how to implement The Dream Manager Program:
https://www.thedreammanager.com/
Invest in a coach to achieve your dreams:
https://www.floydcoaching.com/
Things to listen for:
(00:00) Introduction
(01:14) The journey of implementing The Dream Manager program
(02:06) The Suter Company: A century of excellence
(03:08) Building a team of Dream Managers
(05:26) The Dream Manager’s effect on retention rates
(07:41) Strategic programs for employee dreams
(15:08) Measuring success
(21:37) Stories of dreams achieved
(30:21) The gift of leadership
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Chris DeVlieger’s LinkedIn
- The Suter Company on LinkedIn
- The Suter Company’s Official Website
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“We want people that are dreaming even before they get to our company. That way, they seamlessly fit into our culture.”
In this episode of Lead with Culture, Travis Snyder, Dream Manager at A1 Garage, shares how The Dream Manager program is transforming workplaces by helping employees set and achieve meaningful goals. With experience leading the program at two different organizations, Travis discusses how fostering a “culture of dreams” fuels engagement, retention, and personal growth. From financial freedom to career advancement, the impact is undeniable.
In this episode, you’ll discover:
- How a dream-focused culture drives employee success
- The ripple effect of goal-setting and accountability
- Why investing in personal growth leads to business growth
Invest in a coach to achieve your dream: https://www.floydcoaching.com/
Things to listen for:
(00:00) Intro
(01:46) Differences in implementing the Dream Manager program
(03:11) Scaling the Dream Manager program for larger teams
(07:42) Creating a culture of dreaming in the workplace
(10:40) The ripple effect of dreaming and its impact on others
(14:44) Reframing self-limiting beliefs and overcoming roadblocks
(15:52) The role of accountability partners in achieving dreams
(16:33) Key success stories and program milestones
(20:27) The impact of the Dream Manager program on retention and engagement
Discover how to implement The Dream Manager Program:
https://www.thedreammanager.com/
Invest in a coach to achieve your dreams:
https://www.floydcoaching.com/
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Travis Snyder’s LinkedIn
- A1 Garage
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“Don't just ask the question, but really get to their part in the process so you understand who they are.”
In this episode of Lead with Culture, Kristi Skutvik, co-founder of Workvibes and an expert in leadership and hiring strategy, shares why hiring isn’t just about filling a role, it’s about shaping the future of an organization. Kristi talks about the common mistakes hiring managers make, the impact of AI on job interviews, and the importance of self-awareness in both leaders and candidates. She also shares the power of asking the right questions, using personality assessments effectively, and fostering a culture that helps employees thrive.
In this episode, you’ll discover:
- The biggest hiring mistakes leaders make and how to avoid them
- How personality assessments help build high-performing teams
- Why self-awareness is key to making better hiring decisions
Things to listen for:
(00:00) Intro
(01:56) Kristi’s journey in HR
(05:51) Challenges in remote work and connection
(14:34) Leadership and accountability
(19:31) The importance of vulnerability in leadership
(20:16) Surprising stories from HR
(23:03) The art of decision making
(25:42) Effective hiring practices
(31:32) Building a positive workplace culture
Discover how to implement The Dream Manager Program:
https://www.thedreammanager.com/
Invest in a coach to achieve your dreams:
https://www.floydcoaching.com/
More resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest
- Kristi Skutvik's LinkedIn
- Workvibes
- Skutvik Consulting
“Be the person you needed on your worst day.”
In this episode of Lead with Culture, Andrew Reitmeyer, author of Leadership Lessons from Classic Literature: The Odyssey, shares how vulnerability, humility, and trust are the foundations of impactful leadership. Drawing on timeless lessons from The Odyssey and his own leadership journey, Andrew and Kate discuss strategies for adapting your leadership style, fostering meaningful connections, and empowering your team to pursue their dreams. Together, they highlight how embracing mistakes and focusing on servant leadership can transform workplace culture.
In this episode, you’ll discover:
- Why vulnerability and humility are key to leadership success
- How empowering your team’s dreams builds engagement
- Lessons from The Odyssey that apply to modern leadership
Discover how to implement The Dream Manager Program:
https://www.thedreammanager.com/
Invest in a coach to achieve your dreams:
https://www.floydcoaching.com/
Things to listen for:
(00:00) Intro
(00:38) The journey to writing a book
(02:06) Leadership lessons from The Odyssey
(03:35) Impact of the Dream Manager Program
(06:33) Why workplace dreams matter
(10:05) The writing process and overcoming obstacles
(17:03) Why micromanagement fails
(23:02) Vulnerability in leadership
Resources:
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Andrew’s LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“ People still have their lives and their dreams in the background, and you're getting a portion of that person if you don't invest in all of them.”
In this episode of Lead with Culture, Deenya Craig, Director of Organizational Culture and Engagement at Lutheran Social Service of Minnesota, shares how The Dream Manager Program has transformed her organization. As a certified Dream Manager, Deenya reveals how empowering team members to pursue their dreams has elevated engagement, productivity, and overall workplace culture.
Deenya explores the ripple effects of the program, from helping employees achieve life-changing goals like buying a home and losing weight, to fostering deeper self-awareness and creating a waiting list of eager participants. Deenya shows through heartfelt stories and actionable insights how investing in the whole person can create a thriving culture.
In this episode, you’ll discover:
- How the Dream Manager Program transforms workplace culture
- Stories of growth and the Program’s lasting impact
- Why investing in employee dreams drives success
Discover how to implement The Dream Manager Program:
https://www.thedreammanager.com/
Invest in a coach to achieve your dreams:
https://www.floydcoaching.com/
Things to listen for:
(00:00) Introduction and emotional breakthroughs
(01:26) Deenya's role and experience
(03:01) Impact on team members
(04:24) Leadership and program expansion
(05:48) Personal growth and certification
(11:52) Dreams and achievements
(23:36) Why do our team’s dreams matter?
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Deenya Craig’s LinkedIn
- Lutheran Social Service of Minnesota on LinkedIn
- Lutheran Social Service of Minnesota Official Website
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“Pick one thing that aligns with your purpose—it’s the key to lasting success.”
In this episode of Lead with Culture, Michele Marquis, Senior Executive Coach at Floyd Consulting, shares how to stay motivated and focused on achieving your dreams, whether it’s a new year’s resolution or a long-term goal. Drawing from their extensive coaching experience, Michele and Kate share practical advice on setting SMART goals, celebrating small wins, and staying accountable. Together, they highlight the importance of self-awareness, grace, and choosing the “one thing” that can create a meaningful ripple effect in your life.
In this episode, you’ll discover:
- How to select one impactful goal for your life
- Why celebrating milestones leads to sustained motivation
- The power of accountability in achieving your dreams
Things to listen for:
(00:00) Intro
(01:22) Why resolutions often fail
(04:31) How to choose the “one thing”
(10:40) Gamifying your progress
(15:39) Celebrating small wins effectively
(17:55) The role of accountability partners
(19:22) Giving yourself grace to grow
Discover how to implement The Dream Manager Program: https://www.thedreammanager.com/
Invest in a coach to achieve your dreams: https://www.floydcoaching.com/
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Michele Marquis’s LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“Giving employees autonomy to create their own decisions for what works best for them creates that trust, which creates connection, which is ultimately going to create that culture that people want and need to succeed.”
In this episode of Lead with Culture, Zach Blumenfeld and Nick Lombardino, co-founders of CultureCon, explore how trust and connection form the foundation of a healthy workplace culture. They share stories and strategies from their work with leaders and organizations, offering insights into how workplaces can balance productivity and employee wellbeing.
Zach and Nick also discuss how purpose-driven work is shaping the future of organizations and why encouraging autonomy and prioritizing employee wellbeing and alignment is more critical than ever.
In this episode, you’ll discover:
- How trust and autonomy help shape a thriving workplace culture
- Why purpose-driven work is a growing priority for organizations
- Tips for hiring and retaining talent in today’s dynamic work environments
Things to listen for:
(00:00) Intro
(01:37) How CultureCon was created
(08:09) Autonomy builds trust and strong connections
(15:31) Purpose-driven work attracts and retains talent
(20:33) Identifying and nurturing team strengths
(26:42) Why hiring the right people matters
(31:04) Mentorship’s role in workplace growth
(36:00) Strategies for effective hiring and onboarding
(38:43) Why candidates should interview companies too
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
Connect with the Zach and Nick:
- Zach Blumenfeld’s LinkedIn
- Nick Lombardino’s LinkedIn
- CultureCon’s Website
- CultureCon’s LinkedIn
- CultureCon’s YouTube
- CultureCon’s Instagram
- CultureCon’s X
- CultureCon’s Facebook
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“What matters most becomes your ‘yes’, and everything else becomes a ‘no’.”
In this episode of Lead with Culture, Michele Marquis, Senior Executive Coach at Floyd Consulting, shares how to approach the fourth quarter of life with intention, joy, and purpose. Drawing from Matthew Kelly’s workbook, The Fourth Quarter of Your Life, Michele shares her insights into helping clients reflect on their past, identify what brings them joy, and plan for a meaningful future.
In this episode, you’ll discover:
- How reflection helps uncover what matters most in life
- The power of planning and perspective for a vibrant fourth quarter
- Strategies to say ‘yes’ to priorities and ‘no’ to distractions
Things to listen for:
(00:00) Intro
(00:25) Understanding the “fourth quarter of life”
(02:58) Reflection: A key to uncovering joy and purpose
(07:42) Addressing regrets and redefining your future
(13:23) Perspective: Creating a 5-to-25-year plan
(18:42) Intention: Setting boundaries and focusing on priorities
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
- 24 Regrets Of People Who Are Dying
Connect with Michele:
- Michele Marquis’ LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“Sometimes we sit around waiting for inspiration. Inspiration does not strike. Action is what produces inspiration to keep going.”
In this mini episode of Lead with Culture, Kate Volman introduces the C.R.E.A.T.E. Formula—a step-by-step guide to living your best year yet. She walks us through how to create a list of 100 dreams, reflect on past wins, and take meaningful steps toward your goals. With tips on building accountability and engaging with your team, this episode provides practical strategies for turning your aspirations into real results.
In this episode, you’ll discover:
- How creating a list of 100 dreams can set the stage for success
- The importance of reflecting on past wins to build confidence
- Simple steps to stay accountable and take action daily
Things to listen for:
(00:00) Intro
(00:40) The struggles of fulfilling New Year's resolutions
(01:50) C – create your list of 100 dreams
(04:50) R – reflect on past wins
(06:35) E – engage with your team
(08:15) A – accountability
(10:13) T – take action daily
(11:51) E – enjoy the journey
(13:09) Applying the C.R.E.A.T.E. formula
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
"An organization can only be the best version of itself to the extent that its people are becoming better versions of themselves."
In this special episode of Lead with Culture, host Kate Volman takes us through a reflective journey of the past year, discussing the most impactful insights from conversations with exceptional leaders and Dream Managers. From fostering self-awareness to building empowered teams, Kate highlights how leaders and teams can thrive by embracing discomfort and working toward becoming the best version of themselves.
In this episode, you’ll discover:
- Why culture and self-awareness are key to personal and organizational growth
- How investing in your team leads to stronger connections and improved performance
- The importance of small, actionable steps toward achieving big goals
Things to listen for:
(00:00) Intro
(01:11) The Floyd Philosophy
(02:59) Investing in employees
(04:47) Reflecting on goals and satisfaction
(05:54) Cultivating a dynamic culture
(08:10) Overcoming challenges with creativity and resourcefulness
(11:49) Embracing purpose and patience
(13:59) Delegating tasks and focusing on strengths
(16:34) Discomfort drives change and inspires growth
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“We want to live in the comfort zone, but the comfort zone is only an illusion. Our dreams are real.”
In this special episode of Lead with Culture, host Kate Volman invites us to celebrate the 25th anniversary of Matthew Kelly’s The Rhythm of Life. She highlights timeless lessons from the book that inspire personal growth and self-discovery. From breaking free of your comfort zone to discovering your unique genius, Kate shares some of Matthew’s powerful quotes to help you focus on becoming the best version of yourself.
In this episode, you’ll discover:
- Why the comfort zone is an illusion and how to push past it
- How to uncover your unique genius and use it to transform your life
- The importance of surrounding yourself with people who inspire growth
Things to listen for:
(00:00) Intro
(02:46) “You cannot change your past, but you can change your whole future”
(05:02) “Your body lies. It tells you it cannot when it can”
(06:56) “The comfort zone is only an illusion, but our dreams are real”
(08:35) “Everybody is a genius, but if you judge a fish by its ability to climb a tree…”
(11:37) “We learn more from our friends than we ever will from books”
(13:55) “There will be tough times… Smile, stay focused, and carry on regardless”
(15:25) “For the most part, we are too busy doing just about everything that means just about nothing”
(16:37) “The meaning and purpose of life is for you to become the best version of yourself”
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“Your company can only be the best version of itself to the extent that the people inside your company are becoming better versions of themselves. That's just the truth.”
In this episode of Lead with Culture, Lonnie Scarborough, Chief Dream Manager and Talent Development Officer at Origin Bank, shares how the Dream Manager Program has become a cornerstone of their organizational success.
Lonnie explores the ripple effects of the Dream Manager Program, from inspiring personal growth to redefining the company’s vision. He also shares practical examples of how to measure the program’s impact on engagement, retention, and overall success. Through powerful stories and real-life insights, Lonnie invites us to reflect on how connecting dreams with work can create lasting results for both people and organizations.
In this episode, you’ll discover:
- How workplace culture improves when employees are supported in achieving their dreams
- Ways to measure the success and ROI of The Dream Manager program
- Why investing in people fuels organizational success
Things to listen for:
(00:00) Intro
(02:04) Changing the company’s vision through dreams
(06:35) How the program shifts team mindsets
(10:02) Breaking stagnation with action and support
(14:31) Becoming the best version of yourself
(20:35) Measuring success and ROI of the program
(23:26) Defining culture through beliefs and personality
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
Connect with the Lonnie:
- Lonnie Scarborough’s LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“When you're willing to be vulnerable and share your story, then it opens up the possibility to build a depth of relationship that you haven't experienced before.”
In this episode of Lead with Culture, Matt Lesser, founder of Uniquely Normal, explores the transformative power of coaching, leadership, and intentional culture building. Matt shares his journey of writing not one but two impactful books, the lessons learned from his leadership roles, and strategies for creating flourishing organizations. He emphasizes the importance of vulnerability, trust, and storytelling in building cohesive teams and thriving cultures.
In this episode, you’ll discover:
- Why vulnerability is a cornerstone of effective leadership
- The connection between culture and team engagement
- How intentional storytelling can foster trust and camaraderie in organizations
Things to listen for:
(00:00) Intro
(00:44) The dream of writing a book
(03:18) Lessons from leadership and personal growth
(06:45) The challenges of publishing a book
(12:33) Creating a culture where people thrive
(17:03) Practical strategies for team cohesion and storytelling
(24:41) Building intentional and high-performing cultures
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with Matt:
- Matt Lesser’s LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“I know it's not always easy because sometimes we're waiting for the perfect time, we're waiting to feel like doing something. But guess what? We don't always feel like doing something.”
In this mini episode of Lead with Culture, host Kate Volman shares how to recharge our energy and focus on what truly matters. She emphasizes that energy, along with time, is one of the biggest factors in pursuing our goals and provides three straightforward strategies to get energized fast. Through relatable examples and practical advice, Kate explains how movement, connecting with creative friends, and simply starting can help you overcome procrastination and be more productive.
In this episode, you’ll discover:
- Why energy is the key to a productive day
- How creativity and community can energize you to achieve your dreams
- Simple steps to start and build momentum on any task
Things to listen for:
(00:00) Intro
(00:54) Tip 1: Get moving
(01:24) Tip 2: Call your creative friends
(02:18) Tip 3: Just start
(04:25) Boost your energy to pursue your dreams
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“We want to move the culture, we want to move the business forward. The biggest differentiator is the ability to listen, relate, and solve problems for your team.”
In this episode of Lead with Culture, Charles Banker, President and CEO of Snell Manufacturing, shares his strategies to build a dynamic, people-focused workplace culture. From implementing the Dream Manager Program to achieving an impressive employee retention rate of under 1%, Charles reveals how focusing on listening and relatability has helped Snell Manufacturing thrive, even as it grows through acquisitions.
In this episode, you’ll discover:
- How investing in culture impacts employee retention and growth
- The value of implementing a Dream Manager Program to support team goals
- Charles’s unique approach to leadership and nurturing a collaborative environment
Things to listen for:
(00:00) Intro
(01:38) Listening and relatability in leadership
(04:11) Snell’s 90-day culture integration strategy
(06:59) Building culture to reduce turnover
(10:42) Inspiring growth with the Dream Manager program
(13:09) Empowering organizations through the Dream Manager program
(15:17) Rolling out the Dream Manager program
(16:43) Top three skills that leaders need today
(18:26) One activity that can help strengthen culture
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
“Most issues are ‘who’, not ‘what’. So you better pay attention to the ‘who’.”
In this episode of Lead with Culture, Tony Ferraro, Director of Coaching at Floyd Consulting, joins us to discuss the top three hiring challenges facing leaders today and how to overcome them with practical strategies. Drawing from years of coaching experience and inspired by Matthew Kelly’s book, “The Culture Solution”, Tony offers actionable tips for sourcing great candidates, creating a disciplined hiring process, and clarifying the specific roles and contributions needed to build a successful team.
In this episode, you’ll discover:
- How proactive sourcing and networking can transform your hiring process
- The value of a structured hiring process for attracting the right talent
- Why defining clear role descriptions and scorecards is key to attracting the right talent
Things to listen for:
(00:00) Intro
(00:35) Challenges in finding qualified candidates
(02:46) Strategies to build a strong candidate pool
(07:12) Steps to a disciplined hiring process
(12:07) Defining clear roles vs. broad job descriptions
(13:50) How clarity helps with sourcing talent
(17:51) Why onboarding and retention drive team success
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Tony Ferraro’s LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“We put in air conditioning units and we fix heating units. But the soft skill is really just understanding your teammates, and it is a huge part of building the culture.”
In this episode of Lead with Culture, Dave Bellis, Vice President of Special Projects at HB McClure, shares some tips on building a culture that can help your team members thrive. Dave talks about his transformative journey from participant to preparing to become a Certified Dream Manager himself. He also shares how blending technical skills with the often-overlooked soft skills can create a workplace where people can be their best selves.
In this episode, you’ll discover:
- The tangible benefits of investing in personal development programs
- How to foster long-term dedication and loyalty within your team
- Strategies to navigate the challenge of working with multi-generational teams
Things to listen for:
(00:00) Intro
(01:44) Getting to know HB McClure
(05:11) Creating impact through the Dream Manager Program
(07:53) Becoming the best version of yourself through the program
(11:26) Lessons in leading a diverse group of people
(16:55) Tips for implementing the Dream Manager Program
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
“You cannot become the best version of yourself unless you wake up every morning ready to slay resistance. Resistance stands between you and happiness.”
In this episode of Lead with Culture, Matthew Kelly, Founder of Floyd Consulting and author of several best-selling books, outlines four key strategies to overcome resistance: managing stress, abolishing 'if only' thinking, owning our feelings, and developing a grounding habit. Host Kate Volman builds on these insights, further exploring how recognizing self-sabotaging patterns can inspire routines that support our dreams and guide us toward becoming our best selves.
In this episode, you’ll discover:
- Eliminating "if only" thinking
- Identifying and managing your stress triggers
- Developing a grounding habit
Things to listen for:
(00:00) Intro
(02:25) Four strategies to overcome resistance
(03:15) Reflecting on personal resistance
(06:24) The power of grounding habits
(08:36) Identifying areas of self-sabotage
Resources:
Floyd Coaching
The Culture Assessment
Matthew Kelly’s Books
Floyd Coaching’s Blog
Connect with the Host & Floyd Coaching:
Kate Volman’s Linkedin
Floyd Coaching on Linkedin
Floyd Consulting on Facebook
Floyd Consulting on Twitter
Floyd Consulting on YouTube
Floyd Consulting on Instagram
"Now's the time to invest in your people more than ever. How do you lean in and address their anxiety, their distress? How do you have open conversations? How do you support them and care for them? And how do you invite them to be part of the process?"
In this episode of Lead with Culture, Mike Sharrow, CEO of C12 Business Forums, explores the multidimensional aspects of modern leadership. Mike discusses the evolving role of Christian values in leadership, the significance of intentional company culture, and the effective use of peer learning to address professional challenges. He shares experiences from his global travels, comparing leadership practices across markets, and underscores the importance of continuous improvement within organizations.
In this episode, you’ll discover:
- Continuously assess and improve using tools like scorecards to address engagement, quality, and growth
- Seek peer feedback and coaching to gain insights, challenge assumptions, and make better decisions
- Invest in employee engagement during tough times to foster loyalty and speed up recovery
Things to listen for:
(00:00) Intro
(02:19) Global leadership insights
(03:46) Cultural differences and challenges
(07:39) A unique perspective in faith and business
(14:11) The power of peer learning
(19:09) The need for cultural change
(20:19) The importance of self-awareness in leadership
(20:56) Strategies for continuous growth
(22:12) How to avoid stagnation in business
(26:17) Peer support and crisis management
(28:09) The value of honest feedback
(31:04) Recommended reads for leaders
(33:12) Daily and weekly habits for success
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“When you're in a high energy activity, pay attention to what that is because that's usually where your passion is.”In this episode of Lead with Culture, Michelle Marquis, Senior Executive Coach at Floyd Consulting, talks about how leaders can discover their true passions and build a trustworthy personal brand. Inspired by Matthew Kelly’s book, “In a World Where You Can Be Anything”, Michele shares self-reflection prompts to help bring out the answers that can lead to your best self. She also discusses how we can identify the qualities we want to be known for and clarify our personal values.
In this episode, you’ll discover:* Ways to identify and cultivate the qualities that define your personal brand * How tapping into high-energy activities can reveal your true passions * Embracing self-awareness and leading with authenticity
Things to listen for:(00:00) Intro
(01:41) The art of decision-making
(06:14) Focus on weak areas, not just strengths
(07:22) Discovering your personal brand
(08:59) Identifying your super powers
(09:55) How to uncover your passion
(13:37) What trustworthiness looks like
Resources:* Floyd Coaching * The Culture Assessment * Matthew Kelly’s Books * Floyd Coaching’s Blog
Connect with the Guest:* Michele Marquis’s LinkedIn
Connect with the Host & Floyd Coaching:* Kate Volman’s Linkedin * Floyd Coaching on Linkedin * Floyd Consulting on Facebook * Floyd Consulting on Twitter * Floyd Consulting on YouTube * Floyd Consulting on Instagram
“They achieved their dream, they worked a plan, and now they have the fundamental skills, the foundational skills to achieve so many more things without the program. That's where the value is.”
In this episode of Lead with Culture,Jenelle Robers, Certified Dream Manager at Lehan Drugs, Inc., shares the life-changing impact of the Dream Manager Program. She explains how the program empowers employees to pursue and achieve their dreams, while also driving business success. Jenelle also reflects on her own journey to fulfilling her dream and shares inspiring stories of others whose lives have been transformed through the program.
In this episode, you’ll discover:
- The role of incremental progress in sustaining long-term motivation and success
- How investing in employees' dreams positively impacts the company’s bottom line
- How the Dream Manager Program creates long-lasting, meaningful changes in company culture
Things to listen for:
(00:00) The role of a full-time Dream Manager
(02:46) The Dream Manager certification experience
(08:06) The power of listening and personal growth
(11:24) How to implement the Dream Manager program
(16:26) How a Dream Manager helped one woman rediscover love
(20:15) The value of the Dream Manager program
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
"The truth is that any time that you are hoping to get a message in front of someone and persuade them in some way, that touches your brand."
In this episode of Lead with Culture, Mark Drager, CEO of SalesLoop, takes us beyond the basics of branding to explore what truly defines a brand. It’s not just about logos or visuals, it’s about how your company shows up, communicates, and creates emotional connections. Mark shares practical strategies for effective rebranding, and gives us tips on how to maintain consistency and impact throughout the process. He also shares his thoughts on using AI in your business, and encourages us to embrace its potential without hesitation.
In this episode, you’ll discover:
- How branding goes beyond visuals to reflect how organizations present themselves
- Communicating your core essence through effective branding
- Why branding should be treated as a strategic asset, not just a design update
Things to listen for:
(00:00) Intro
(02:09) Why companies should care about having a strong brand in the marketplace
(06:07) Differentiating branding from culture
(07:29) What makes a good brand
(17:01) How to rebrand a non-profit
(30:26) How AI has impacted branding beyond logos and taglines
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“I can't think of one reason not to have a Dream Manager. There's nothing like it out there because it requires commitment. It requires the individual to really change over time.”
In this episode of Lead with Culture,Kellie Zimmet, a certified Dream Manager for the Friendly Group, explores the transformative impact of the Dream Manager program. She reveals how this approach helps employees achieve both personal and professional dreams, boosting job satisfaction, improving retention, and enhancing overall workplace well-being.
Kellie shares compelling success stories and explains the significant business advantages of implementing the program. She highlights how focusing on employee dreams can reshape company culture, discusses how to measure the program’s ROI, and encourages leaders to consider integrating this powerful tool into their organizations.
In this episode, you’ll discover:
- How to successfully introduce The Dream Manager program to your team
- Measuring the ROI of The Dream Manager program
- Benefits of running The Dream Manager program
Things to listen for:
(00:00) How Dream Managers influence leadership choices
(02:50) How to Launch the Dream Manager Program
(07:10) Onboarding challenges for the Dream Manager program
(17:42) Dream management's transformative impact on individuals
(18:26) Business benefits of helping people achieve their dreams
(22:00) Measuring the ROI of the Dream Manager program
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
"And while it may feel uncomfortable to feel dissatisfied, it can often be a gift. It can be an invitation for us to really hone in on an area of our life that we want to change, that we want to improve, and we have to listen to that dissatisfaction."
In this mini episode, host Kate Volman discusses the concept of dissatisfaction and its potential as a catalyst for positive change. Drawing from Matthew's '21 Questions that will Change Your Life,' Kate focuses on how to recognize and respond to feelings of dissatisfaction in various areas of life. She also shares practical steps for transforming dissatisfaction into satisfaction by envisioning desired outcomes and implementing actionable changes.
In this episode, you’ll discover:
- Viewing dissatisfaction as a signal for growth and improvement
- Advising yourself like a friend can provide clarity and actionable solutions
- Visualizing satisfaction helps identify changes and steps to achieve desired goals
Things to listen for:
(00:00) Understanding dissatisfaction
(01:28) Matthew Kelly’s insight on dissatisfaction
(02:44) How to take action towards satisfaction
(05:33) Applying dissatisfaction in different areas of our lives
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
"If you're looking to reduce turnover, prevent people from leaving, and while they're here, encourage them to do better, I think that's a key aspect of the Dream Manager program."
In this episode of Lead with Culture, Les Pearson, a certified Dream Manager for Tippmann Group, discusses the successful implementation and impact of the Dream Manager program, which aims to help employees achieve personal and professional growth. Les shares heartwarming success stories, highlights the challenges and triumphs of rolling out the program, and offers insights into its transformative power. He emphasizes the importance of believing in employees' capabilities and supporting their journey towards becoming the best versions of themselves.
In this episode, you’ll discover:
- Implementing the Dream Manager program can boost employee retention by fostering a culture of personal growth and support
- Life coaching helps employees achieve personal and professional goals, leading to higher job satisfaction
- Measuring personal development offers valuable insights into the program's impact beyond traditional ROI metrics
Things to listen for:
(00:00) The Dream Manager program
(04:06) How to implement the Dream Manager program
(06:00) Engaging employees with the Dream Manager program
(10:30) Success stories and impact of Dream Managers
(14:32) How to evaluate success in the Dream Manager program
(19:13) Empowering people through the Dream Manager program
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
"Begin to visualize, with as much clarity as you can, your future self—or even imagine yourself at your retirement party. What are people saying about you? What impact and contributions do you want to have made?"
In this episode of Lead with Culture, Jennifer Fonseca, a senior coach and certified Dream Manager at Floyd Consulting, talks about how job satisfaction stems not from tasks but from who your team becomes while performing them. Jennifer shares the necessity of aligning professional and personal lives to create a more engaged, purpose-driven workforce. We also discuss why Gen Z values purposeful work and prefers coaching over managing, and how you can leverage this to foster a thriving workplace.
In this episode, you’ll discover:
- Visualize your future professional self, including your ideal environment, achievements, and impact, to define your personal mission and vision for guiding your career
- Taking small, consistent actions towards your goals can help you stay motivated and ensure continual growth
- Seeking roles and projects that resonate with your personal values and purpose enhances job satisfaction by integrating your personal and professional lives
Things to listen for:
(00:00) The Importance of professional mastery
(03:57) Understanding the difference between mission and vision
(05:13) How to create your mission and vision
(12:41) Empowerment Through Professional Vision
(16:57) The three E’s in transforming your workplace environment
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
"What does happiness mean to you? Think about satisfaction. Where am I? Maybe you're close, but what would make it the ultimate? That's where your dreams are."
In this episode of Lead with Culture, Michele Marquis, a senior executive coach and certified Dream Manager from Floyd Consulting, explores why dreams are so crucial for personal growth. Michele teaches us how to reignite the dreams that life’s demands may have dimmed. We also answer questions that unlock the dreams we didn't know we had and discuss the power of collective input.
In this episode, you’ll discover:
- The importance of recognizing and challenging limiting beliefs
- The value of dreaming big and creating a roadmap for achieving those dreams
- How to dig deeper into what truly makes you happy and fulfilled
Things to listen for:
(00:00) How to build your legacy with dreams
(01:48) The importance of having dreams and encouraging others to dream
(04:20) Thought-provoking questions for identifying dreams
(06:30) How to address limiting beliefs and pursue happiness
(17:08) Examples of dream starter questions
(26:54) The importance of accountability in achieving dreams
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
"As a leader in a crisis management situation, the loudest voice can't be the leading voice. I mean, it may be right, that may be the consensus. But if you just go by the loudest voice, that could lead you the wrong way."
In this episode of Lead with Culture, host Kate Volman is joined by Floyd’s own Tony Ferraro to talk about crisis leadership and problem-solving, and reflect on insights from real-world scenarios, including a tragic incident from the CrossFit Games.
In their conversation, Tony shares valuable strategies for leaders to create space between an event and their response, encouraging a thoughtful approach rather than a hasty reaction. They also explore the power of collective input while avoiding the pitfalls of being swayed by the loudest voices.
In this episode, you’ll discover:
- Making tough decisions is an ordinary part of leadership, not an extraordinary event
- Allowing ourselves the necessary space to evaluate the situation thoroughly before responding is crucial to problem-solving
- Ensuring inclusive decision-making and not letting the loudest voices dictate our choices
Things to listen for:
(00:00) The tragedy during the CrossFit Games
(02:42) The importance of timely action
(05:15) Understanding the brain's response to uncertainty
(06:53) Creating space for effective decision-making
(10:24) Identifying the ‘right’ problem
(13:19) How to encourage diverse opinions
(16:16) Why quick decisions during crisis is not the best
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
"There is power in boldness, the power to explore new possibilities and the power to get unstuck."
In this episode featuring Matthew Kelly, Founder of Floyd Consulting and author of several best-selling books, we take a look at the essence of boldness and its critical role in transforming company culture and driving team engagement. Matthew discusses the power of being bold, revealing that true boldness is rooted in having a single, clear priority and the courage to pursue it. He also challenges us with profound questions about our life's direction and urges us to confront our dissatisfaction as a messenger for change.
In this episode, you’ll discover:
- Boldness is essential for leadership and personal growth
- Small and intentional steps can build momentum and lead to significant change
- Focusing on one clear priority allows us to commit fully and effectively
Things to listen for:
(00:00) How are we deciding our future
(00:31) The importance of boldness in leadership
(01:44) The growth behind dissatisfaction
(02:54) The power of holy moments
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
"I think we get caught up in the busyness of life. And I know obviously business and work is important, but just to stop for a little bit and take time for yourself and feel like you want to better yourself is a gift."
In this episode of Lead with Culture, host Kate Volman is joined by Courtney Rooney, the Dream Manager at KLN Family Brands, to discuss the transformative Dream Manager program and its powerful impact on work culture and employee well-being.
In their conversation, Courtney shares how the Dream Manager program has helped employees at KLN Family Brands—from gaining US citizenship to purchasing homes and taking well-needed solo vacations. They explore the program's structure, its emotional and professional benefits, and the important role of supporting employees, especially during challenging times.
In this episode, you’ll discover:
- How the Dream Manager program helps to achieve both professional and personal goals through supportive engagements
- The profound effect of encouraging employees to identify and pursue their dreams can leading to increased motivation and stronger workplace relationships
- Creating a safe environment to share dreams and challenges can promote individual growth and show that the organization cares beyond work
Things to listen for:
00:00 Intro
00:31 Meet Courtney Rooney
01:35 KLN Family Brands
02:59 Implementing the Dream Manager program
04:16 Success stories and impact
15:11 Measuring ROI and program growth
19:58 Mental health and industry evolution
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
"It's about progress over perfection. That's what we care about. When we can get better every single day, we feel good about that."
In this episode of Lead with Culture, host Kate Volman discusses the impact of perfectionism on both personal and professional life.
In this conversation, Kate shares four practical tips designed to help us embrace imperfection that allows us to lead with authenticity. She emphasizes that perfectionism often hinders the pursuit of dreams and passion projects, and that progress and effort matter more than achieving perfection. Tune in to learn how we can overcome the perfectionism mindset.
In this episode, you’ll discover:
- How a perfectionist mindset can paralyze decision-making and lead to procrastination
- The importance of embracing the process rather than fixating on the outcome
- By recognizing and confronting our inner voices, we can overcome the barriers that hold us back from pursuing our goals
Things to listen for:
00:00 Introduction to the episode
02:00 Understanding perfectionism
03:25 Embrace the process
05:00 Practice mindfulness and acceptance
06:16 Challenge your inner critic
07:45 Ask for support
09:47 Conclusion and final thoughts
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
"This is how it always has been. It's being able to let that go and saying, okay, that's what was, but this is what I want it to be."
In this episode of Lead with Culture, host Kate Volman is joined by Michele Marquis, Senior Executive Coach at Floyd Consulting, to explore three ways to live intentionally. Inspired by the principles in the "The Fourth Quarter of Your Life" workbook by Matthew Kelly and Allen Hunt, Michele shares her insights on how to align our lives with what truly matters to us.
In their conversation, Michele emphasizes the importance of reflecting on our mission, purpose, and what we want to achieve for a fulfilling life without regrets. Through actionable steps, they discuss how to create a life plan that guides our decisions, energy, and time effectively.
In this episode, you’ll discover:
- Why defining your purpose and what you want to be remembered for is crucial in making informed decisions
- Establishing clear goals and dreams for the current stage of your life, while letting go of past regrets
- Techniques to prioritize your time and energy on what truly matters to your mission and goals
Things to listen for:
00:55 Living Intentionally: Insights from Fourth Quarter Coaching
04:31 Developing Clarity for Better Decisions
08:54 Establishing What You Need and Want
17:17 Learning to Say No for a Bigger Yes
24:20 Final Thoughts and Takeaways
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
"Instead of scrolling for an hour a day, scroll for a half hour and do something for you for a half hour. Lift the weights, write the blog post, learn to do the podcast, read a book.”
In this episode of Lead with Culture, host Kate Volman is joined by Joe Ciccarone, District Sales Manager at AbbVie and host of the “Built not Born” podcast, to discuss how he transformed his career, taught himself sales, and built a successful podcast with just a MacBook Air and a wired microphone.
In their conversation, Joe shares how podcasting not only grew his audience to thousands but also honed his skills in sales and empathy, the diverse paths to success taken by business leaders, and the power of reading, micro steps to achieve goals, and persevering through challenges.
In this episode, you’ll discover:
- How starting and running a podcast significantly improves sales skills and question-asking abilities
- The value of continuous learning, persistence, and small, consistent efforts to achieve success
- The importance of having a support system and resources to pursue personal passions, such as joining local activities or investing in coaching
Things to listen for:
[04:54] Podcasts offer valuable insights from professionals
[08:59] Constantly strive to learn, grow, and apply knowledge
[13:21] Building following by serving ten people consistently
[22:45] People make excuses to avoid challenges
[30:32] Reading history prevents repeating mistakes, avoiding losses
[33:08] Book on persevering through challenges to success
[37:30] Podcasting fosters diverse conversations
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
"Put your people first—they're the backbone of the company. Words on a wall are easy, but leaders must treat people right. Losing sight of this for results leads down the wrong path.”
In this episode of Lead with Culture, host Kate Volman is joined by Jennifer Ricks, Chief Human Resources Officer at KeHE Distributors to discuss KeHE’s commitment to employee well-being, their innovative talent retention strategies, and the magic behind their Dream Manager program.
In their conversation, Jennifer emphasizes the importance of humility, courage, and treating employees with dignity and respect. You’ll learn how KeHE Distributors prioritizes people, fosters a supportive environment, and balances caring for employees with achieving business results.
In this episode, you’ll discover:
- How KeHE Distributors attracts and retains talent by offering unique benefits and treating employees with dignity and respect
- The transformative impact of the Dream Manager Program in helping employees feel seen, heard, and thrive personally
- The importance of leadership qualities such as humility, courage, and continuous reflection in fostering a positive work culture
Things to listen for:
[06:12] Use a leadership model that inspires goodness and growth
[12:22] Balancing growth and culture in company expansion
[18:25] Navigating COVID, acquiring companies, and workforce development
[23:41] Courage for collaborative relationships
[31:27] Focusing on people and doing good
[38:18] How to develop a solid team
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
"Having my CEO say, 'This program is all about you and your success, in whatever form that takes,' was a proud moment for me.”
In this episode of Lead with Culture, host Kate Volman is joined by Rebecca Salhab, Sr. Director of Human Resources at KeHE Distributors, to talk about the importance of the Dream Manager program.
In their conversation, Rebecca shares her initial skepticism, the challenges faced, and the incredible impact the program has had on her organization. You'll hear stories of employees achieving their dreams, leadership's support, and how prioritizing personal aspirations has boosted engagement and reduced turnover.
In this episode, you’ll discover:
- The positive impact of the Dream Manager program on individual employees
- How the Dream Manager program influences company culture and how it is being adapted for broader implementation at KeHe
- How Rebecca’s initial skepticism about the Dream Manager program transformed into enthusiastic leadership for an employee experience initiative at her company
Things to listen for:
[03:24] How the Dream Manager program at KeHe has impacted people
[09:26] Encourage team members to embrace personal growth
[16:31] Emphasizing company culture and employee development initiatives
[22:15] Encourage people to pursue their dreams passionately
[29:23] Focusing on dreams and achievements will build confidence
[35:08] Prioritizing dreams and reevaluating what's important
[39:02] Prioritize and visualize to accomplish your dreams
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“Hiring a nice but incompetent person is easy; firing them is tough. Keep this in mind to avoid future challenges.”
In this episode of Lead with Culture, host Kate Volman is joined by Floyd’s own Tony Ferraro to talk all things hiring.
In their conversation, Tony shares practical but essential tips for hiring the right fit for your team. He breaks down the ideal structure for interviews and the importance of having diverse personalities in the room. They also explore the challenges leaders face when pressured to fill positions quickly and the critical need for maintaining hiring standards.
In this episode, you’ll discover:
- The importance of prioritizing the quality of hires over the efficiency of the hiring process to ensure an effective and long-lasting team fit
- The benefits of involving multiple personalities and perspectives during the interview process to achieve a comprehensive evaluation of candidates
- The significance of maintaining disciplined hiring standards to avoid the pitfalls of rushed or pressured hiring decisions
Things to listen for:
[04:31] Hold yourself accountable, actively listen, and take ownership
[08:00] Create a space for honest interview feedback
[09:27] Evaluate with facts and reasons, not emotions
[13:07] Evaluate your process to get the right people
[17:58] Balanced hiring process is crucial for successful outcomes
[22:16] Evaluate candidates by culture fit
[26:54] Allow room for rough edges in hiring
[29:19] Leaders should be self-aware and involve others
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
"Write down all the things as a business owner that you are really good at or you love to do. Those are the things that you protect and you keep doing. ”
In this episode of Lead with Culture, host Kate Volman is joined by Joe Pulizzi, the founder of the Content Marketing Institute, an author, podcaster, marketing speaker, and entrepreneur.
In their conversation, Joe recounts his journey from hitting rock bottom to founding the successful Content Marketing Institute and emphasizes the importance of patience, strategic outsourcing, and listening to customer feedback. Tune in to learn how shifting business models, the power of investing in coaching, and how building a robust audience can propel your business forward.
In this episode, you’ll discover:
- The importance of patience and adjusting your business model based on customer feedback
- The benefits of strategic outsourcing, allowing you to focus on your strengths and passions while delegating non-core tasks to others
- How to build a successful content business by prioritizing audience engagement, effective communication through newsletters, and diversifying revenue channels
Things to listen for:
[07:06] Joe’s launch of his successful online content marketing platform
[09:28] The insights Joe has from reassessing product launch
[15:28] Delegate tasks, communicate regularly and set boundaries
[18:33] The importance of community bonding and support in marketing industry
[24:19] What Joe learned from taking a one-year sabbatical
[29:25] Writing fiction involves character development and surprises
[33:16] Joe’s content marketing model
[38:39] Building patience and outsourcing for business growth
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
"Culture is the vision, value systems, languages, expectations, behaviors, and beliefs that increase or decrease an organization's chances of accomplishing its strategy and fulfilling its mission.”
In this episode of Lead with Culture, host Kate Volman takes the mic solo to share the top 3 questions you should ask yourself to improve your company culture.
In this conversation, Kate dives into the essence of company culture and how to enhance it in your organization. She breaks down the misconceptions about culture being equated to perks and highlights the true elements that shape a dynamic culture. Tune in to practical steps and valuable insights to enhance your company.
In this episode, you’ll discover:
- The importance of defining company culture and understanding that it's more than just perks like unlimited vacation days or free lunches
- The six immutable principles of a dynamic culture from the book "The Culture Solution”
- Three key questions to ask yourself to enhance your company culture
Things to listen for:
[01:00] What is culture?
[02:44] 3 questions to ask to enhance your company culture
[04:27] Identify a game plan to develop your culture
[06:46] What’s one thing you’ll do today to improve your company culture?
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
"When reviewing applicants, prioritize those who align with our company mission and values. Skills can be taught, but shared values are essential.”
In this episode of Lead with Culture, Floyd’s Tony Ferraro takes the host seat to talk with
Mitzi Dain, Director of Human Resources at PTCI, on how she navigates a unique challenge of selecting top talent from a pool of applicants.
In this conversation, you’ll learn valuable insights on prioritizing values over skills during the hiring process and how to nurture a thriving organizational culture, setting clear expectations, evaluating performance, and promoting internal talent. Tune in to learn the importance of aligning company values with hiring decisions and creating a welcoming environment for team members to excel.
In this episode, you’ll discover:
- The crucial role of focusing on values and mission alignment when hiring, rather than just skills and background
- How implementing a structured hiring process, including testing and thorough evaluations, helps in identifying the best candidates
- Insight into the unique challenges faced during hiring, especially in organizations that receive a large volume of applications, and how to manage these challenges effectively
Things to listen for:
[02:06] The challenges of hiring with a focus on values and mission
[05:35] The importance of weaving through applicants with the company values in mind
[07:05] Focus on skills and abilities while hiring
[08:28] Focus more on culture and employee background
[09:17] Align role descriptions, revamp evaluation systems, and use hiring scorecards
[16:15] Set expectations and implement a disciplined hiring process
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Mitzi’s LinkedIn
Connect with the Host & Floyd Coaching:
- Tony Ferraro’s LinkedIn
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“We wrote our mission statement and we re-embraced our core values because we can't have our strategy and the rest of our business without our culture first.”
In this episode of Lead with Culture, we are joined by Brian Maglicocco, Director of Culture and Business Development at Captivate Exhibits, to share how his company has transformed from the 6 immutable principles of a dynamic culture from Matthew Kelly’s book, The Culture Solution.
In our conversation, Brian discusses his company’s strategic integration of mission and values into their hiring process, the impact of creating a Dream Manager program, and how they incorporated a cultural assessment to strengthen their team.
In this episode, you’ll discover:
- The importance of integrating a company's mission and values into the hiring process to ensure new hires align with the organization's culture
- The benefits of having a coaching culture within an organization, promoting both personal and professional growth among employees
- Strategies for overcoming challenges during a crisis, such as the COVID-19 pandemic, by adapting business models and focusing on core values
Things to listen for:
[05:37] Pandemic led to growth for Brian’s exhibit company
[09:42] Enhance culture through successful hiring and teamwork
[15:24] Collaboration spurs creativity, fuels productivity, and innovation
[17:33] Creating purpose-driven mission statement revolutionizes organizations
[22:37] Fear of what others think can hinder growth
[25:27] Seek connection with culture managers for support
[28:27] Dream managers create a positive impact on organizations
[33:00] Identify main culture principles and get personalized coaching
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Brian’s Linkedin
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
"Building a family-like environment isn’t just about feeling good; it’s about creating a space where everyone can dream big and work together towards those dreams.”
In this episode, we are joined by Sean Kenny, Dealer Manager at Buckeye Honda, who dives into the importance of a mission-driven approach and creating a family-like atmosphere at work.
In our conversation, Sean explores how his organization embraced changes, he highlights the significant role of coaching and the Dream Manager program in empowering employees and how he focuses on developing not just a business, but a thriving community that supports individual dreams and collective success.
In this episode, you’ll discover:
- The Dream Manager program and its role in developing team members' personal dreams and career paths
- The practical changes and strategies implemented by Sean, focusing on role descriptions, scorecards, and creating a mission-driven culture
- The value of having a third-party perspective in leadership and team development
Things to listen for:
[03:59] Creativity thrives in collaboration
[06:19] Restructure your business to focus on growth, not survival
[11:11] Improving productivity leads to long-term profitability
[15:28] Adapt roles and goals for business growth
[17:33] Cultural inclusivity drives organizational success and growth
[20:23] People want to work and find value
[24:19] Regular coaching improves work-life accountability
[28:04] Find a supporting staff to achieve personal and career goals
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
- Stellar One Consulting
Connect with the Guest:
- Sean Kenny’s LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
"Emotional mastery is not just about controlling your reactions, it's about conducting an honest audit of your relationships and owning the role you play in them.”
In this episode, we are joined by Jennifer Fonseca, Senior Coach and Trainer at Floyd Consulting, who dives into the art of emotional mastery and its transformative effect on both personal and professional relationships.
In our conversation, Jennifer shares takeaways like the transformative effect of honest self-assessment, the seven levels of intimacy, and how they can lead to profound shifts in understanding and improving every relationship in your life. Tune in to learn how mastering your emotions can unlock doors of opportunities.
In this episode, you’ll discover:
- How emotional mastery can transform relationships both professionally and personally
- How cultivating deeper levels of intimacy can lead to easier and more effective professional relationships as well as enhancing personal connections
- The impact of humanizing your interactions and the power of changing the narratives you have about people in your life
Things to listen for:
[04:22] Encourage vulnerability and accountability
[08:50] Develop deep relationships in personal and professional life.
[10:37] Be aware of workplace communication challenges
[15:43] Even public figures experience anxiety, stress, and doubt
[22:23] Prepare, show up, focus, identify needs, and grow
[23:55] Valuing human dignity improves work relationships and outcomes
[26:56] Supporting people's dreams creates a better culture
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
- Stellar One Consulting
Connect with the Guest:
- Jennifer Fonseca’s LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
"Storytelling is not just about telling tales. It peels back the layers to reveal truths that resonate and connect on a human level.”
In this episode, Jeff Bartsch, Communication and Thought Leader Coach for Summit Virtual CFO by Anders, joins us to explore the power of storytelling in leadership and business.
In this conversation, Jeff explores how to deeply connect through storytelling. He shares practical tips for building a coaching culture, improving leadership abilities, and embracing the human side of engagement.
In this episode, you’ll discover:
- How to craft more engaging and influential stories in business by understanding the core aspects of storytelling
- How storytelling in leadership can enhance team dynamics and company culture by identifying and leveraging the unique talents within a team
- Practical ways to apply storytelling principles to address and resolve underlying business challenges
Things to listen for:
[07:28] Understand storytelling's power to influence and transform
[11:58] Elevate stories with deep themes and commitment
[14:56] Marketing is storytelling and connection
[18:10] People often surprise us, in business too
[24:50] David Sedaris' storytelling and creative process
[30:14] Understand character, needs, and effective leadership
[34:15] Improve communication and storytelling to attract and retain talent
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
- Stellar One Consulting
Connect with the Guest:
- Jeff Bartsch’s LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“Why are we measuring productivity with days in the office or minutes on the clock? We shouldn't look at it that way. It's more about the experiences we're creating in the office.”
In this episode, we are joined by Rebecca Swanner, Workplace Sector Leader and Associate Principle at HED, who brings a blend of interior and architectural design experience, as well as team and project leadership.
In our conversation, Rebecca discusses the delicate balance of company culture, technology infrastructure, and environmental tweaks that support various tasks, personality styles, and moods, along with the concept of choice in the workplace, activity-based design, and the innovative research on productivity in hybrid work environments.
In this episode, you’ll learn:
- Having the power to decide how, where, and when to work bolsters employee engagement
- Designing workspaces to cater to a variety of tasks and moods doesn't require an overhaul—simple tweaks can significantly enhance productivity and well-being
- It's the quality of experiences that define the true value of time spent in the office
Things to listen for:
[04:14] Design flexible workspaces to support various tasks
[11:28] Seek and act on feedback for ultimate company growth
[21:00] Create a positive workplace culture for engagement
[24:29] Adapt to technology and communication methods for optimal workplace culture
[31:06] The power of a flexible work schedule
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
- Stellar One Consulting
Connect with the Guest:
- Rebecca Swanner’s LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“80% of us never change until we experience a severe degree of discomfort. I was living in discomfort, and I decided to make that dramatic change so I could excel.”
In this episode, we are joined by Darrell "Flash" Gordon, CEO & President at Wernle’s Youth & Family Treatment Center, who peels back the layers of resilience and the pivotal moments when discomfort sparks action.
In our conversation, Darrell discusses how to spark personal change, the impact of leadership in coaching individuals towards growth and achievement, and the strategies involving the transformation of lives of abused and neglected youth.
In this episode, you’ll learn:
- Evaluate areas in your personal and professional lives where adversity could signal an opportunity for growth
- Engaging with your teams aspirations and provide support in their pursuits to motivate them
- Establish concrete goals and create actionable plans for ultimate personal development
Things to listen for:
[06:05] Facing discomfort leads to personal transformation
[13:19] Overcoming challenges leads to success and opportunities
[22:55] Darrell’s experience working with abused youth and what he learned
[28:33] Dream managers lead to staff empowerment
[33:03] Advice for leaders who are working through people problems
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
- Stellar One Consulting
Connect with the Guest:
- Darrell Gordon’s LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“We need to make sure that we're not hiring just three HR people in general. Because if you hire three people, but they all have the same skill sets and expertise, you're missing a big piece of the puzzle.”
In this episode, Kate is joined by Doug Murphy, Director of Sales at PuzzleHR, who has a passion for transforming the world of HR.
Throughout their discussion, Doug shares the strategic importance of investing in HR processes, leadership development, and building a solid foundation for long-term growth and employee retention. He also explores the challenges faced by HR leaders in today's environment, including the need to balance administrative and strategic tasks, the importance of performance management, and making business decisions based on employee feedback and data analysis.
In this episode, you’ll discover:
- The importance of strategic HR investment for essential for long-term organizational benefits and growth
- How effective onboarding is the foundation for a positive work culture
- Why organizations need stronger HR practices, including performance management, to attract, retain, and develop top talent
Things to listen for:
[07:00] The disconnect between senior leadership and HR
[11:40] Outsource leadership development training for HR skills
[18:04] HR roles need defining and proper coordination
[20:35] Innovative survey methods yield valuable business insights
[23:25] Invest in an HR team to support people
[28:00] Create an efficient onboarding process for new employees
[38:15] Find value, have open dialogue, and make progress
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
- Stellar One Consulting
Connect with the Guest:
- Doug Murphy’s LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“Where are you spending your time? Where do you want to spend your time? What's the level of satisfaction you want to achieve in your life? Setting boundaries will get you there.”
In this episode, host Kate Volman is joined by Senior Executive Coach at Floyd Consulting, Michele Marquis, to share 5 ways to master your boundaries for a fulfilling work-life balance.
Michele peels back the layers on internal barriers, endearingly referred to as 'gremlins,' which often prevent us from achieving the life we truly desire, the elusive blend of personal and professional life, the art of intentional living, and the necessity of establishing systems for continuous progress.
In this episode, you’ll learn:
- It's not just about hard work; it's about smart work. Implementing a system or strategy in life propels continuous growth and satisfaction
- Learn to prioritize and tackle the habits holding you back to modify your life patterns
- Utilize the power of saying "no" to protect your time and self-care practices
Things to listen for:
[01:26] Leaders are often off balance in their life
[05:31] Identify current habits and life choices
[07:17] Focus on meaningful life choices
[11:13] Cultivate work-life satisfaction
[13:45] Identify priorities and avoid scope creep
[18:59] Analyze time and energy to maximize productivity
[22:57] Self-care and exercise can affect productivity
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
- Stellar One Consulting
Connect with the Guest:
- Michele Marquis’ LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
"Your number one goal as a leader is to help your people grow.”
In this solo episode, host Kate Volman shares her 3 strategies to help your people grow. Because the only way that your organization is going to become the best version of itself is when your people are becoming better versions of themselves.
Join us as Kate shares how to hire the right people, empower your team through training, and invest in coaching.
In this episode, you’ll learn:
- Seek individuals who exhibit a curiosity for learning and personal development
- Empower your team through training sessions, webinars, and other learning resources
- Embrace a coaching mentality and invest in coaching for your team members
Things to listen for:
[00:50] Hire the right talent
[01:57] Provide training opportunities
[03:20] Coach your team
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
- Stellar One Consulting
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
"When your people like their job, are happy in life, and are engaged and excited in doing new things and achieving goals, it's the best of all worlds. You can't ask for more."
In this episode, we’re joined by Jason Conforti, Dream Manager at Stellar One Consulting, who has a passion for helping individuals set and reach their goals, and dreams.
In our discussion, Jason explores the impact of having a dedicated dream manager on your team's life satisfaction, engagement, and overall performance. He also shares the characteristics of a successful dream manager, and proves how fostering a supportive, goal-oriented workplace can lead to enviable results for your organization.
In this episode, you’ll learn:
- Utilize tools like pulse surveys and employee net promoter scores to measure the impact of programs aimed at improving employee well-being
- When hiring a Dream Manager, prioritize individuals who help people, connect well with others, and are good listeners
- Encourage a culture of engagement and growth within your organization to enhance employee satisfaction and performance
Things to listen for:
[05:05] Leverage talents as a full-time dream manager
[07:25] Dream manager’s empower people to achieve goals
[10:40] Employees are happy and fulfilled under dream managers
[16:40] The positive impact of dreams on workplace culture
[24:27] Passionate dream managers help people achieve success
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
- Stellar One Consulting
Connect with the Guest:
- Jason Conforti’s LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
"It's healthy to think about death; it puts things in perspective and reminds us what really matters. The inevitability of death should inspire us to get busy living.”
In this episode, featuring Matthew Kelly, Founder of Floyd Consulting and author of several best-selling books, we discuss the impactful message of the top 24 regrets of people who are dying.
Join us as we uncover valuable perspectives on courage, fulfillment, and the pursuit of dreams, offering a fresh lens through which to approach leadership and personal growth.
In this episode, you’ll learn:
- Embrace courage and take action to fulfill your dreams, as they are an essential part of your life's purpose
- Realize the importance of not caring too much about what others think of you
- Make intentional efforts to build and maintain deeper relationships with friends and loved ones
Things to listen for:
[00:46] 24 regrets from people who are dying
[05:39] Stop caring about what other people think
[06:44] Stay in touch with loved ones
[08:47] Stop pursuing the wrong things
[12:33] Actionable steps to avoid future regrets
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
- Stellar One Consulting
- Call Sign Chaos: Learning to Lead by Jim Mattis
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“What the leader has to really communicate their intent. What are we trying to get accomplished? This is so much more important than a detailed action plan.”
In this episode, we are joined by Tony Ferraro, Senior Executive Coach and Director of Training Services at Floyd Consulting, to unpack the transformative power of coaching and the profound impact it has on organizational culture.
Join us as Tony dives into the lessons from retired General James Mattis's book "Call Sign Chaos" and explore the essence of mission-focused leadership across all areas of a team or company.
In this episode, you’ll learn:
- Prioritize coaching over commanding to foster growth and development
- Create an environment of trust where team members feel safe to provide feedback
- Encourage transparency and sharing challenges rather than only positive updates
Things to listen for:
[07:41] Decisions require courage and leadership
[11:35] Listen to your queasy feelings
[14:08] Leaders influence team decision-making
[20:47] Simplify your plan and focus on your goal
[28:32] Coaching can be tough but necessary
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
- Stellar One Consulting
- Call Sign Chaos: Learning to Lead by Jim Mattis
Connect with the Guest:
- Tony Ferraro’s LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
"Let go of all the things that could have been, and then focus on all the things that still can be, that you still can be and do and become.”
In this solo episode, host Kate Volman shares a powerful message from Matthew Kelly's book, "Life is Messy,” which is mourning the life that could have been.
Join as Kate encourages us to release any regrets or past decisions that weigh us down, and challenges us to focus on their dreams and aspirations. This thought-provoking discussion invites us to explore our potential for growth and self-discovery.
In this episode, you’ll learn:
- Embrace the unexpected life by mourning the life that could have been
- Don't fear the past; let it serve you, but don't let it define you
- Focus on creating the future you still can be, do, and become
Things to listen for:
[01:29] Mourn the life that could’ve been
[03:21] Glance at the past, but don't linger there
[08:42] Journaling releases power, challenge to let go
[10:26] Simplify powerful ideas
"What people miss in business is they always think it's the smartest person with the best strategy, and it really is the hardest working person with the best culture.”
In this episode, we’re joined by Ray Titus, CEO of United Franchise Group, who has a passion for developing culture and has nurtured various successful brands.
In our discussion, Ray shares his insights on why focusing on people is the true driving force behind business success, the benefits of the franchise business model, his philosophy of running the business with a youthful mindset, and the importance of hiring for culture fit over resumes.
In this episode, you’ll learn:
- Emphasize company culture by acting as the gatekeeper, ensuring only those who fit the established hardworking, team-first culture are allowed in
- Adopt a franchising model to minimize the risks typically associated with starting a new business
- Utilize the network effect among franchisees as a mastermind group for sharing strategies and on-ground intelligence
Things to listen for:
[06:00] Franchising is a great opportunity
[10:03] Don’t be uncoachable
[17:57] Hire well because culture will eat strategy
[20:21] Set high goals and emphasize encouragement
[31:45] The benefits of complaining less and being more thankful
[38:18] You must be adaptable to change
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
- Stellar One Consulting
Connect with the Guest:
- Ray Titus’s LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
"We can't just sit around and stay in our fields of overwhelm. We need to recognize the feeling and then do something about it.”
If you’re feeling overwhelmed, you’re not alone. It’s one of the most common emotions in our society today. But what matters most is how you deal with the feeling.
In this episode featuring Matthew Kelly, Founder of Floyd Consulting and author of several best-selling books, we discuss 7 of his most prominent tips to fight the feeling of being overwhelmed and regain control of your life.
In this episode, you’ll learn:
- Sharing your feelings and struggles with someone can be liberating and help gain a new perspective
- Organizing your work or living space has a way of reorganizing your thoughts and feelings too
- Inaction will only deepen the feeling of overwhelm - taking purposeful action can shift the momentum of your day
Things to listen for:
[00:33] Being overwhelmed is daunting
[01:25] 7 tips to get beyond feeling overwhelmed
[03:49] The importance of having tools to overcome overwhelm
[05:45] 2 additional strategies to cope with overwhelm
[07:36] Dealing with perfectionism
[11:53] Choose one action today to fight overwhelm
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Matthew Kelly’s LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
"Creativity isn't about inventing something out of thin air. It's about connecting existing ideas in different and unique ways.”
In this solo episode of Lead with Culture, CEO of Floyd Consulting and host Kate Volman explores 10 ways to live a more fulfilling and creative life.
As a leader, it's crucial to inspire creativity and innovation among your team members to foster engagement and drive the company's success. From taking walks to embracing boredom and saying yes to new adventures, Kate shares insightful tips to ignite the imagination.
In this episode, you’ll learn:
- Start your day with a walk to gain clarity and spark great ideas
- Surround yourself with diverse influences to enrich your creativity
- Give yourself time to dream during the day to enhance problem-solving and creativity
Things to listen for:
[00:51] Boredom is a goldmine for creativity
[03:06] The power of having an idea journal
[05:32] Stepping out of your comfort zone opens up doors for creativity
[06:05] Take baby steps towards creativity
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitte
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
"Great people are attracted to great cultures; people that want to do good work, people that are motivated, and people who are inspired.”
In this episode of Lead with Culture, CEO of Floyd Consulting and host Kate Volman takes a look into the essential hiring skills to attract and retain top talent.
Kate explores the importance of attracting great talent to your organization, the impact of culture on the hiring process, and gives strategies for improving your hiring skills. From evaluating past successes to considering ways to create a culture that draws in top-tier talent, this episode provides insights and practical tips to strengthen your hiring process.
In this episode, you’ll learn:
- Reflect on past hiring successes and failures to help develop a better hiring process that will attract great talent to the organization
- Create a positive and attractive culture to attract top talent
- Seek support, such as coaching, to develop a strategic hiring process and cultivate a great company culture
Things to listen for:
[00:48] Evaluate your hiring skills and the need for continuous improvement
[02:02] Create a culture that attracts great talent and motivates individuals
[03:42] Hiring processes that work well
[05:09] Ways to improve hiring skills and creating an attractive company culture
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“LinkedIn is the world's largest cocktail party, and you have to treat it very much like a cocktail party. LinkedIn is a full offensive strategy that you have to get.”
In this Lead with Culture episode, we are joined by Donnie Boivin, the Founder of Success Champions Networking, to talk all things networking.
Donnie shares his key effective networking strategies on LinkedIn, the importance of authenticity and vulnerability in business, and the value of consistency and structured content creation for business development on LinkedIn. Tune in to hear Donnie's secrets expanding your network.
In this episode, you’ll learn:
- Focus on creating LinkedIn-tailored content by crafting your posts, interactions, and networking tactics with the platform's unique audience in mind
- Build meaningful relationships by engaging authentically – join conversations, comment with value, and connect without a sales pitch
- Don't just sporadically post on LinkedIn; plan and execute a routine that showcases your brand and value consistently
Things to listen for:
[04:28] Outreaching works but hurts your brand
[11:35] Engage, discuss, and challenge to create dialogue
[24:29] Platform-specific strategies for success
[31:29] The need for real conversations in entrepreneurship
[34:12] Get comfortable doing what you don't want
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Donnie’s LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
"There are 24 hours in a day, nobody gets more, nobody gets less. You don't need more time. You need more energy.”
Energy is our most valuable resource and it’s how we utilize our energy that sets us apart.
In this episode featuring Matthew Kelly, Founder of Floyd Consulting and author of several best-selling books, we bust the myth that time is our most valuable resource. Listen in to hear how energy plays a vital role in achieving dreams and pick up practical advice and engaging exercises for identifying energy enhancers and drainers in our lives.
In this episode, you’ll learn:
- Energy, not time, is our most valuable resource – focus on managing and increasing your energy levels
- Identify energy enhancers and energy drainers to make deliberate choices in your daily routines
- Leverage your energy effectively to pursue dreams and become the best version of yourself
Things to listen for:
[02:07] 5 ways to increase your energy levels
[04:10] Maximize energy to pursue dreams and manage them effectively
[08:02] Identify and avoid energy-draining people, places, and activities
[10:29] Create a list of energy drainers and energy givers
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Matthew Kelly’s LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
"Asking more questions is so powerful. You're going to learn more, they're going to learn more, you're going to gain knowledge. It’s unbelievable."
In this episode, we are joined by Michele Marquis, Senior Executive Coach at Floyd Consulting, to explore the power of asking great questions and how they can help you lead with intention and create positive change in your personal and professional life.
Michele shares a curated list of thought-provoking questions designed to help listeners reflect on their personal and professional lives. From identifying distractions to envisioning a better future, these questions serve as valuable tools for self-reflection, growth, and leadership development. Tune in to learn the transformative potential of asking and answering powerful questions.
In this episode, you’ll learn:
- Self-reflection and asking powerful questions can lead to personal and professional growth
- Identifying distractions and honing in on one important goal can help with focus and productivity
- Asking great questions of yourself and others as a leader leads to learning and growth
Things to listen for:
[04:42] Distractions from professional growth
[07:52] Investing your time wisely
[09:40] The importance of focusing on one thing
[13:14] How to recognize growth and inspire future progress
[16:43] Envisioning your future self and creating change
[19:35] Challenges of pursuing personal desires
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Michele Marquis’ LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
"Believe in your dreams, remember your why, hold yourself accountable, venture outside your comfort zone, and engage in your creativity - that is the brave formula to start fearing less and start taking action on your dreams.”
In this episode, CEO of Floyd Consulting and host Kate Volman takes it solo. She shares with you the BRAVE Formula: a powerful method to conquer fear and take bold action towards your goals.
Through practical advice, Kate shares insights on how business leaders can learn to Believe in their dreams, Remember their ‘why,’ be Accountable for their actions, Venture outside their comfort zone, and Engage in their creativity. Tune in to discover how to gain the confidence to hold yourself accountable to lead with courage and purpose.
In this episode, you’ll learn:
- Acknowledge your dreams are meant for you and take action to pursue them
- Remember your "why" to stay focused and driven towards your goals
- Venture outside your comfort zone and engage in creativity to become the best version of yourself
Things to listen for:
[01:06] Believe in your dreams
[02:26] Remember your ‘why’
[03:32] Accountability is key, build a structure for it
[05:27] Venture outside your comfort zone
[06:57] Engage in your creativity
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“One of the best things we can do as a leader is to tell our team they can drive their own growth. It will take work, but it doesn't have to be hard.”
In this episode, we’re joined by Dr. Carla Fowler, Managing Director at THAXA Executive Coaching, who helps leaders level up and achieve their goals by using a unique approach combining the latest research from performance science with timeless best practices.
Listen in as Dr. Fowler shares strategies to help leaders gain more clarity and focus, take their time back, and what to do when we don't quite feel enough. Along the way you’ll also pick up tips on how to improve yourself and your team without feeling burnt out.
In this episode, you’ll learn:
- Spend 90 minutes every 90 days with each team member to work with them to identify their motivations for growth and create personalized learning opportunities
- Begin your week with personal reflection and planning to gain clarity on your leadership role
- Break down complex tasks and big goals into smaller, manageable steps to prevent feeling overwhelmed
Things to listen for:
[07:33] Continuously improve, simplify, and diversify practice methods
[11:32] Embrace uncertainty and don't judge yourself
[14:36] Clarity and intention are keys to becoming a successful leader
[19:22] Recognize inner dialogue and celebrate progress
[23:15] Embracing uncertainty and running good experiments
[29:19] Distill thoughts and turn ideas into impactful content
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Dr. Carla Fowler’s Linkedin
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“Life is messy and life is difficult. You're not doing it wrong.”
A mistake we often make is believing that life should be easy or that we would be happier if it were. But a relentless pursuit of an "easy life" leads to anger, disappointment, and disillusionment. Easy isn't necessarily good, and difficult isn't necessarily bad.
In this episode featuring Matthew Kelly, Founder of Floyd Consulting and author of several best-selling books, we take a look at embracing the messy middle and acknowledging the difficulties of life. Both of those practices are essential for personal and professional development. Listen in to hear why if you’re looking to improve engagement at your place of business than meaningful relationships, deeply satisfying work, and facing challenges head-on are key.
In this episode, you’ll learn:
- Acknowledge that life is messy and difficult so you can approach difficult situations with resilience and confidence, knowing that you are meant to grow through them
- Instead of seeking an easy life, focus on doing the work that is meant for you
- Reflect on how you are navigating your own challenges and discuss it with others to offer support and encouragement to those facing similar situations
Things to listen for:
[00:48] Matthew Kelly's perspective on life being difficult
[02:50] The pursuit of an easy life and its consequences
[05:48] Embracing the messy middle and acknowledging the difficulty
[10:29] The empowering question "What would this look like if it were easy?"
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
"There are a lot of good reasons to invest in coaching and showing everyone in your organization what you're about and that you care. And that's really culture.”
In this special episode, we're looking back at all the conversations that we've had over the past year with our incredible Dream Managers, people first leaders, and of course, our very own Floyd coaches.
Listen in as we reflect on the importance of developing a personal brand as a leader, the profound impact of creating a dynamic culture, and how to become the best leader you can be by cultivating an environment where your people can thrive.
In this episode, you’ll learn:
- Conduct exercises to identify your personal brand by asking close friends to describe your key characteristics as a starting point to reflect on and enhance your personal brand
- Embrace discomfort and change as a leader to facilitate growth and improvement
- Intentionally focus on creating a coaching culture within your organization where leaders support their people’s growth and development both personally and professionally
Things to listen for:
[04:15] Stay informed, embrace diverse ideas, find inspiration
[09:34] Encouraging employees to bring their authentic selves to work
[13:56] The impact of the Dream Manager program
[16:23] Helping people rediscover dreams to grow personally and professionally
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guests:
- Tony Ferraro’s LinkedIn
- Michele Marquis’ LinkedIn
- Scott Monty's LinkedIn
- Alex Sharpe’s LinkedIn
- Arron Price’s LinkedIn
- Adam Smith’s LinkedIn
- Tory Merhar’s LinkedIn
- Travis Snyder’s LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
"Sometimes your emotions prevent you from doing the right thing, and sometimes they allow you to do the wrong thing.”
In this episode, we are joined by Tony Ferraro, Senior Executive Coach and Director of Training Services at Floyd Consulting, to share a critical leadership trap to look out for.
Listen in as we discuss how emotions can steer leaders astray and cause them to react in ways that don’t align with their mission and goals. Tony shares insights on how leaders can take control of their emotions, become confident in their decisions, and highlights the role coaches play in helping avoid emotional stumbling blocks.
In this episode, you’ll learn:
- Great leaders recognize all of the variables before making a decision, but they don’t let their minds create fake variables to hinder their emotions
- Having a coach will help you lead better by shedding light on traps and identifying how to avoid them
- Using journaling as a way to get out feelings of frustration and anger allows you to see more clearly and identify solutions
Things to listen for:
[01:02] Emotional traps and their impact on leadership
[05:28] If you made the right decision, move on
[07:41] Identify all the variables, but don’t let your mind make fake ones
[09:31] You can only step in so many traps
[13:05] The power of journaling emotions
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Tony Ferraro’s LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“You are the leader of your life and your career, so if you really want to grow then take extreme ownership in the work that you're doing.”
In this episode, host Kate Volman shares five impactful strategies to help you advance your career. Starting with the importance of defining your career goals in detail, Kate guides listeners through the power of taking extreme ownership, becoming a great communicator, and embracing optimism.
Through personal anecdotes and practical advice, Kate's insights will inspire you to take bold and courageous steps in developing your professional path. Tune in to discover how to apply these strategies and start taking the next best step in your career journey.
In this episode, you’ll learn:
- Be bold and courageous in your leadership by asking for what you want
- Embrace an optimistic mindset and believe that your envisioned career path is achievable
- Take responsibility for your personal and professional development - meet deadlines, understand the expectations of your role, and continually strive to learn and grow
Things to listen for:
[01:24] Define what you want your career to look like
[03:29] Ask for what you want
[06:31] Take extreme ownership of your life and career
[08:42] Become a great communicator
[11:30] Be optimistic
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“Your leadership is defined by how much better you can make people.”
In this episode, we’re joined by Dr. Craig Spodak who is not just transforming dental care, but also how we think about leadership and personal growth.
In our conversation, Dr. Spodak shares his journey from being a hands-on practitioner to a leader who empowers his team, understanding the nuances of communication styles, and the importance of setting clear goals. Listen in as we bring to light the power of acknowledging the whole human experience in business and leadership, and dive deep into the concept of "plus one, minus one, and equals" – a formula for surrounding yourself with people who spur your personal and professional development.
In this episode, you’ll learn:
- Actively seek out mentors ("plus ones") who can help elevate your skills, peer relationships ("equals") that foster mutual growth, and mentees ("minus ones") whose growth you can support
- Recognize that the journey towards becoming a better leader starts within and that your own transformation can positively affect your team's morale
- Make it a routine to show genuine appreciation to your team members to not only boost morale but also strengthen interpersonal relationships and motivation
Things to listen for:
[01:51] Leadership: because of you, someone or something is better
[07:06] Curating your circle of friends and colleagues
[10:28] Improving through a clearly defined vision
[15:12] Learning how to communicate with different people
[20:10] Transitioning from knowing and doing to coaching and leading
[25:20] How to grow as a leader in your industry
[32:34] One activity to help become a better leader
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Craig’s Linkedin
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“Everybody has a personal brand. What do you want yours to be?”
Just like culture, your personal brand is being created whether you're intentional about it or not. So, it's vital to think about what your personal brand is and how you want to be perceived by others, especially leaders.
In this episode featuring Matthew Kelly, Founder of Floyd Consulting and author of several best-selling books, he and Kate share strategies on building a personal brand that aligns with your values and resonates with those around you. From understanding the power of your personal brand to being intentional about the qualities you want to embody, listen in for practical tips and exercises to help you shape your brand so you can make a lasting impact on those around you.
In this episode, you’ll learn:
- Reflect on the qualities you want to be known for and write them down to help you be more intentional about how you show up every day
- Ask people to anonymously share their perception of your brand in the workplace and use the feedback to hone your brand
- Regularly assess how you are showing up in the world - understanding your own strengths and weaknesses will help you align your actions with your desired image
Things to listen for:
[01:30] Reflecting on your personal brand and how people perceive you
[03:24] Actively working toward your desired brand
[06:30] Ideas for intentional personal branding
[10:02] How would others define your brand?
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“Gen Z and Millennials really want to know that they’re making a personal contribution, they want to have a connection, and they really want to be coached.”
There’s a new workforce in town and their wants and needs are a lot different than past generation’s.
In this episode, Jennifer Fonseca, Senior Coach and Trainer at Floyd Consulting, draws on her extensive background in higher education and experience coaching millennials and Gen Zs to share valuable insights into what truly matters to these individuals in their careers.
From the importance of having a sense of contribution and working for a mission they believe in, to the craving for genuine connection and the desire for coaching rather than traditional management, Jennifer provides actionable advice for leaders looking to better understand and support their younger team members. Listen in to discover how to attract and retain top talent by aligning your organization's values with those of millennials and Gen Zs, and learn practical strategies to empower your people to thrive.
In this episode, you’ll learn:
- Instead of solely emphasizing financial benefits, highlight the mission and purpose of your organization, Gen Z and Millennials want to know how their work contributes to a greater cause
- Instead of always providing answers and advice, empower your team members by asking thought-provoking questions to help them reflect, find their own solutions, and encourage personal growth
- To attract and retain top talent, prioritize diversity and inclusion initiatives within your organization, show that you value and embrace different perspectives and backgrounds
Things to listen for:
[05:26] Why a clear mission and vision are crucial for leaders
[12:10] Interesting thoughts on self-improvement
[16:56] How younger candidates identify great cultures
[18:38] Are your people an asset or a liability?
[22:40] Asking questions over offering advice
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Jennifer’s Linkedin
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
"The questions that we ask, they change our lives. The questions that we ask ourselves and our team members changes our lives and our businesses.”
In today's episode, we're diving into how to improve your team's efficiency with three powerful questions. As leaders, it is our responsibility to help our teams grow and ensure they understand and work towards the organization's mission and vision. But dealing with people can be a challenge, which is why we need to leverage the right practices to better understand our team members and how they work.
One powerful tool for staying connected is the quarterly performance review. Listen in as we explore the three essential questions to ask during these reviews to uncover valuable insights into your team's thoughts, working styles, and potential bottlenecks. Get ready to transform your team's productivity and satisfaction as we learn how to improve efficiency.
In this episode, you’ll learn:
- Schedule regular check-ins with your team members to stay connected and provide feedback
- Create an environment where team members feel comfortable expressing their frustrations and concerns to lead to greater productivity and satisfaction
- Encourage self-reflection and open up a dialogue about strengths and contributions with your people to help them grow
Things to listen for:
[02:34] Why you should have quarterly performance reviews
[04:40] How do you feel you add the most value to the team?
[06:25] What are three things that cause frustration in your role?
[09:30] What are your top three objectives over the next three months?
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
In this episode, Scott Monty, an expert in leadership and communication, shares his insights on how self-awareness and empathy play a vital role in effective leadership.
Throughout the conversation we explore how leaders, whether at big brands or small businesses, face similar challenges that ultimately come down to how well they can relate to and understand people. Scott emphasizes the importance of understanding what motivates your team members, using impactful storytelling to move them, and building a strong, supportive culture within organizations. Listen in for key takeaways around strong communication and cultivating a people-centered culture.
In this episode, you’ll learn:
- Understand and recognize your own strengths and weaknesses, while also empathizing with the needs and perspectives of your team members
- Rather than avoiding uncomfortable conversations, address conflicts head-on - express how the conflict is affecting you and focus on finding a resolution
- Stay well-informed and open to learning to become a more effective and adaptable leader
Things to listen for:
[03:23] Relating to people and understanding effective communication
[08:58] Leaders toxic lack of trust
[14:21] Gaining insight and inspiration from a diverse range of ideas
[17:53] Leaders' mistakes in communication and persuasion.
[24:34] Allowing room for "negative" emotions
[26:31] The importance of empathy, kindness, and honesty
[29:49] “Solved by walking”
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Scott’s Linkedin
Connect with the Host & Floyd Coaching:
- Kate Volman’s Linkedin
- Floyd Coaching on Linkedin
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“If busy was a person, would you hang out with it every day? Of course you wouldn't!”
Feeling overwhelmed with a never-ending to-do list?
In this episode featuring Matthew Kelly, Founder of Floyd Consulting and author of many best-selling books, you’ll discover powerful strategies to prioritize, declutter your mind, and conquer the chaos.
We explore the difference between being busy and being productive, and how our mindset affects our ability to feel satisfied and accomplished in our work. Listen in for practical tips for leaders who want to take control of their calendars and focus on what truly matters, ultimately leading to a more productive and fulfilling work life.
In this episode, you’ll learn:
- Take control of your tasks by writing them down and prioritizing what needs to get done immediately, what can wait, and what needs more time and attention
- Recognize that being busy doesn't necessarily mean being productive and focus on accomplishing meaningful tasks that align with your goals
- If you have a long-term project or a task that feels overwhelming, break it down into smaller, manageable steps
Things to listen for:
[00:59] Shifting your mindset to feel more satisfied at work.
[06:38] The prioritize and tackle approach
[13:42] How to focus on essential tasks
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“You have to be constantly growing your people. On the other hand, you have to make decisions that are based on the mission and in some ways be people blind.”
A tough question leaders often grapple with is whether to promote someone within their organization or hire external talent when a role opens up. The answer affects the business’s operation and culture, so there’s a lot hanging in the balance.
In this episode, Tony Ferraro, Senior Executive Coach at Floyd Consulting, guides you through how to arrive at an ideal answer to this nuanced question. Listen in to learn key leadership tips to help you manage significant organizational changes confidently.
In this episode, you’ll learn:
- If you answer enough small questions, the answer to your big question will present itself
- There’s a difference between being good at your position and being ready for a leadership position
- People leaving their roles is a chance to revisit how their position fits into the business’s larger mission
Things to listen for:
[02:30] Understanding how a role fits your mission
[04:22] Why you should ignore the org chart
[08:08] The importance of topgrading
[10:06] Overcoming the biggest mistake in hiring
[13:19] Training team members to become leaders
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Tony Ferraro’s LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“When we're feeling left behind, we're focused on all the things haven't done and we forget about all the incredible things we have done.”
It’s easy to look at people who, on the outside, seem to have life figured out. They’ve got the car, the house, and the money. But believe it or not, it’s liekly they often feel like they’re lagging behind.
It’s something everyone feels, especially now that we’re all sharing snippets of our lives online.
In this episode, our host Kate Volman discusses five ways you can overcome the feeling that you’re behind in life. Listen in and discover you already have so much to be grateful for and that you deserve to celebrate the progress you’ve made.
In this episode, you’ll learn:
- Your past accomplishments are proof that you’re much farther in life than you think
- Writing down where you currently are and where you want to be clarifies what you have to do to realize your dreams
- While there’s nothing wrong with loving and believing in your dreams, take stock of your day-to-day progress as you strive for more
Things to listen for:
[00:20] Everyone feels left behind at some point
[02:02] Creating your victory vault
[04:37] Documenting your dream life
[05:24] Identifying the gaps between today and your dream life
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“Culture is what makes people want to be in your organization and motivates your team.”
Great teams don’t happen by accident. With over 30 years in the sales industry, Greta Schulz, President of Schulz Business SELLutions, knows what to look for in hiring a salesperson and how to nurture and coach them to become exceptional.
In this episode, Greta shares what she’s learned from her decades-worth of experience in sales about the impact of culture on a team, from shedding the common notion that great salespeople are born to having more efficient and effective sales discussions. Along the way, you’ll learn the key traits to look for when hiring talented people—and their resume doesn’t always tell you the full story.
In this episode, you’ll learn
- No matter what good skills someone is born with, if they don’t practice and learn to go from good to great, they won’t be as successful as those that do
- You need to look past a candidate’s resume for key characteristics to really tell if they’re a good fit for your organization
- You can't motivate anybody to do anything, but you can give them an opportunity to motivate themselves
Things to listen for:
[02:53] Defining company culture
[05:08] How coaching has changed in recent years
[08:40] What makes a great salesperson
[18:21] Pain points for CEOs in hiring
[21:30] Understanding what is and isn’t in your control
[23:32] The importance of self-belief
[31:27] Why silence works in sales
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Greta Schulz’s LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“Writing is one of the most powerful, fruitful, and simple expressions of generativity.”
In this episode, featuring Matthew Kelly, Founder of Floyd Consulting and author of over thirty books, we’re discussing why everyone should write - even when getting published isn’t the end goal.
The act of writing, be it journaling or jotting a hand written note to a friend, comes with an array of benefits you may not realize. Listen in to hear our host, Kate Volman, shed light on the transformative power of writing and how it can positively impact you both personally and professionally. Along the way you’ll be inspired to start a writing practice of your own that can bring clarity to your life.
In this episode, you’ll learn:
- How to bring back the lost art of the handwritten letter
- Why keeping a journal brings clarity to your life
- What a dream book can do for your journey to achieving your dreams
Things to listen for:
[00:43] What’s wrong with “You should write a book”
[02:29] The impact of journaling
[03:13] Starting a dream book
[05:05] The therapeutic value of writing
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“Accountability starts with you. Are you modeling these aspects of accountability that you expect from other people?”
One of the biggest pain points for leaders is their people not doing the work that is expected of them. So what’s the roadblock there, more of than not? A lack of accountability.
In this episode, Michele Marquis, Senior Executive Coach at Floyd Consulting, outlines four accountability killers and the strategies to stop practicing them. Michele highlights the love-hate relationship people have with accountability, and why it is crucial in achieving our goals. Through open dialogue and taking action based on feedback, leaders can create a culture where team members feel valued and heard. Listen in learn more about accountability, creating a positive culture, and leading by example.
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Michele Marquis’ LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“How intentional are you about taking action on the things that you’ve learned?”
Enriching your mind is essential to growth. But are you actually doing anything with all the knowledge you acquire? So many people feel frustrated about how, despite all the books, podcasts, and talks they’ve consumed, they’re still feeling stuck.
In this episode of Lead with Culture, Kate Volman, CEO of Floyd Consulting, poses a challenge: Take that next step. Make a move. It might be uncomfortable, but it’ll be worth it. Listen to discover how falling forward might just be what you lack in your growth journey.
In this episode, you’ll learn:
- When you feel like your growth has reached a plateau, it might mean you’re avoiding taking the next step
- No amount of educational content will replace real world experience
- Discomfort doesn’t mean something is bad for you - to expand your comfort zone, you need to step outside of it
Things to listen for:
[02:02] Why failure is both vital and compelling
[03:36] The Dream Manager personal rating system
[04:50] Kate’s personal story of growth
[06:36] Finding areas of your life to grow in
[08:41] Kate’s challenge for you
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“Helping people live their dreams is the best job.”
In this episode, we dive into the extraordinary role of a Dream Manager with guest Mattie Riley. Mattie shares her experiences and insights as a certified Dream Manager at Lighthouse Behavioral Wellness Centers, where she helps team members achieve their dreams and build a culture of passion and excitement.
With practical tips and real-life examples, this episode provides valuable inspiration for business leaders who want to empower their teams and see measurable results. Join us as we explore the power of dreaming and creating a culture where everyone thrives.
In this episode, you’ll learn:
- By providing support and holding individuals accountable, they are more likely to take action towards their goals. Incorporate systems to track progress and provide encouragement along the way.
- The use of tools like the rhythm of life scorecard can help team members become more self-aware and understand how different aspects of their lives are interconnected. By encouraging regular reflection, individuals can make more informed decisions and better understand their own needs and goals.
- The impact of the Dream Manager program extended beyond the workplace. Encourage team members to share their experiences and learnings with family and friends, creating a ripple effect of dreaming and positive change in their personal lives as well.
Things to listen for:
[02:26] What’s surprising about being a Dream Manager
[05:41] Understanding the Rhythm of Life scorecard
[08:54] How others have achieved their dreams through the program
[10:04] Why the program accelerates dream attainment
[12:09] What dreams can do for people’s confidence
[13:56] What the Dream Manager certification program is like
[19:25] Advice for people considering becoming a Dream Manager
[20:03] The effect of dream storms
[22:32] Overcoming tragedies through the Dream Manager program
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“What are the next right steps that you can take towards building a deeper, more satisfied life both personally and professionally?”
In this episode, featuring Matthew Kelly, Founder of Floyd Consulting and author of The Culture Solution along with other best-selling books, host Kate Volman dives into the much discussed concept of work-life balance.
As you listen, you'll discover why balance is a myth and satisfaction is the key to a fulfilling life. Tune in to learn how to assess your personal and professional satisfaction with a simple score, and gain practical tips for increasing satisfaction in both areas. Whether you're a business leader striving to create a positive work environment or an individual looking for ways to enhance your own life, this episode will provide valuable insights and actionable steps to help you achieve work-life satisfaction.
In this episode, you’ll learn:
- By regularly assessing your satisfaction, you become more aware of where you are and can take steps to improve
- Consider keeping a journal to track your feelings, activities, and thoughts related to your satisfaction score to help you gain clarity and identify areas for growth
- Rather than viewing dissatisfaction as a negative experience, see it as a signal for change and improvement
Things to listen for:
[00:36] Busting the work-life balance myth
[02:18] Measuring personal and professional satisfaction
[04:23] Understanding your baseline
[06:09] Leveraging the Five Minute Journal
[08:10] Taking control of your day
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
"Cultivating a clear culture is the only way to get a group of people together working towards a common mission.”
In this episode, Tony Ferraro, Senior Executive Coach at Floyd Consulting, joins us to challenge the premise of culture and how it impacts success through the lens of a professional football coach’s winning leadership strategy.
Listen in as we explore how Deion Sanders’s ability to challenge conventional definitions of culture allowed him to recruit and coach a team of winners. Along the way, you’ll rediscover the fundamentals of building a championship team as we discuss the importance of aligning people's attitudes with the desired culture.
In this episode, you’ll learn:
- When faced with questions or assumptions about culture, challenge them to ensure that you're approaching the topic with an open mind and understanding
- Understand that culture is not just about perks, but it encompasses the systems, expectations, behaviors, and beliefs that shape an organization's mission and how people feel when working towards it
- Having a clear mission and goal is crucial for creating a winning culture. Ensure that everyone on your team is aligned and working towards a common objective
Things to listen for:
[02:57] Challenging assumptions to form culture
[08:27] Deion Sanders’s winning mindset
[09:43] Communicating clearly and avoiding assumptions
[19:24] The power of analytics and data for performance measurement
[21:52] Being a coach vs a manager
[26:15] How to expand your horizons by consuming diverse content
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Tony Ferraro’s LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“We have to believe in our dreams so much that other people's opinions become irrelevant.”
One of the biggest obstacles that holds us back in our leadership journey is caring too much about what others think. We've all been there, worrying about how our decisions will be perceived or fearing criticism from others. We want to inspire you to break free from this mindset and embrace the confidence to pursue your dreams.
In this episode, we'll explore three powerful ways to stop caring what others think and start living life on your own terms. Listen in if you're ready to unleash your full potential and create the impact you've always dreamed of.
In this episode, you’ll learn:
- When you are confident in what you are pursuing, other people's opinions become irrelevant
- The fear of judgment or criticism from others is often unwarranted because most people are too preoccupied with their own priorities to pay extensive attention to what you are doing
- Seek out a supportive network of dreamers and doers who understand the challenges and obstacles that come with pursuing your dreams
Things to listen for:
[01:03] Tips for not caring what others think
[03:23] Focusing on your own dreams and ignoring critics
[07:03] Chasing your dreams and investing in your personal growth
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“The hardest expectations to manage are the ones you don't know about.”
In this episode featuring Matthew Kelly, Founder of Floyd Consulting and author of The Culture Solution along with other best-selling books, we dive deep into an essential principle of building a dynamic culture. Join us as we explore the power of clear expectations and the impact they have on your ability to coach and engage your team.
As business leaders, we often face challenges when it comes to effectively coaching our people. How do we know what actions to take? How can we improve our ability to guide and inspire? The answer lies in the often-overlooked practice of setting and communicating clear expectations.
Discover how a lack of expectations can create an "expectations gap" that undermines trust, breeds frustration, and limits growth. Learn the art of clarifying expectations in your relationships, both in the workplace and at home. Understand why leaders must ensure that their team knows what is expected of them, fostering a more harmonious and productive environment.
Tune in now and unlock the secrets to becoming a better leader, as we lead with culture and build stronger, more impactful organizations.
In this episode, you’ll learn:
- By letting people know what you expect from them, you can avoid the dreaded expectations gap that leads to disappointment and frustration
- Whether it's through conversations or written documentation, be clear about what is expected to reduce anxiety and stress among your team
- Instead of micromanaging every process, concentrate on the end result to allow your team the freedom to showcase their skills and creativity
Things to listen for:
[01:03] The fifth immutable principle of a dynamic culture
[05:29] The hardest expectations to manage
[07:48] Reducing anxiety and stress through clarity
[08:33] Focusing on the outcome not the details
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“When the leader gets better, everyone else gets better too.”
When the pandemic hit, it threw Jessica Pfau, CEO of Lighthouse Behavioral Wellness Centers, for a loop like so many of us. The problem was that she didn’t know who to approach with her problems; her husband didn’t understand the context, and her employees looked to her to direct the company. That’s where a coach helped.
In this episode, she talks about why leaders need that third-party perspective that only coaches can offer. Along the way, you’ll learn how coaches help employees value their work more and remind you to focus on the things that are essential to you.
In this episode, you’ll learn
- Coaches provide an objective perspective that leaders will find invaluable to make better decisions
- When leaders get better, the company gets better too
- Coaches guide you but they’re also on the sidelines cheering for you
Things to listen for:
[4:50] The value of 1:1 coaching sessions
[6:00] What makes a coach’s objectivity so important
[9:40] Dealing with tough questions as a leader
[12:16] The safe space coaches provide
[16:51] Reminding yourself of your dreams
[22:05] Measuring the ROI of coaching
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Jessica’s LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
Customers will never love a company until the employees love it first. - Simon Sinek
For many companies, their mission, vision, and values are nice things to write on the wall to let customers know their business has direction and culture. But if your team members don’t believe in them—or even remember them—how will your clients?
In this episode of Lead with Culture, Michele Marquis, Senior Executive Coach at Floyd Consulting, walks through key questions you should answer to write more impactful and memorable mission, vision, and value statements. Listen in for strategic action items you can implement today to refresh and refine the foundational ideas that drive your business and its people.
In this episode, you’ll learn:
- Your vision should be aspirational. What’s your ultimate dream for your company?
- Your mission should be inspirational. What are steps you can do today to achieve your vision of the future?
- Your values permeate everything you do. What behaviors do you expect your employees to always exhibit?
Things to listen for:
[3:26] Why mission, vision, and values are more than “nice-to-haves”
[5:24] How to refresh your vision
[8:42] How to refresh your mission
[16:00] How to refresh your values
[18:57] Selecting a handful of company values
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Michele Marquis’ LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“When you plug winners into an organization, it’s impossible to lose.”
Your company culture isn’t just a side-effect of your day-to-day processes. It’s something you can begin developing starting with your first hire.
Brian Hess, President and CEO of The Pavement Group, has proved that with the company he's built. If you want your business to succeed, you need to create a company culture that attracts the best of the best.
In this episode, he talks about how intentional he is about building a team of winners, building a strong and supportive culture, and valuable leadership lessons he’s learned leading a large business. Along the way, you’ll learn how important it is to understand how employees want to be coached and why hiring problems are actually marketing problems.
In this episode, you’ll learn:
- Work can be fulfilling and enjoyable for you and your kids, as long as there’s a positive and encouraging culture to support it
- The best of the best want to grow so if you want them to work for your company, focus on helping them in their growth
- Understand how your employees want to be coached so you can respond to their needs and unlock their best performances
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Brian’s LinkedIn
- Brian’s Website
- Brian’s Podcast
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“Coaching is the future of leading people.”
In this episode, we’re featuring Matthew Kelly, Founder of Floyd Consulting and author of The Culture Solution along with other best-selling books. Listen in as Matthew shares his ten steps to becoming a coaching leader and emphasizes the importance of reflection in identifying the steps that resonate with you the most.
Along the way, we will do a deep dive on the significance of preparation for having difficult conversations and giving intentional feedback to foster employee growth. Tune in to gain a deeper understanding on how to cultivate positive work environments and become a better leader.
In this episode, you’ll learn:
- Communication is key, prepare for difficult conversations and give intentional feedback to help your employees grow
- Work towards creating a coaching culture where coaching becomes a natural and celebrated part of everyday work
- Encourage and uplift your team members, creating an environment where they feel supported and valued in their personal and professional growth
Things to listen for:
[01:25] The impact of a coaching culture
[02:42] 10 steps to becoming a coaching leader
[10:08] Preparing to have difficult conversations
[11:35] The power of encouragement and support
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“If anybody talks to you about Dream Manager, embrace it because it will change your life.”
Achieving your dreams is a lifelong endeavor and the hope and joy the journey brings a person is priceless. Heather Younkman, Tribal Member Benefit Administrator at the Nottawaseppi Huron Band of the Potawatomi (NHBP), recently came to understand that.
After deciding to finally make time for herself, Heather was able to achieve some of her biggest dreams and now she’s helping others go after goals they had thought were impossible to achieve. Listen in to be inspired by her story and to gain insight on how coaching helps people invest in themselves so they can continue to grow alongside their organizations.
In this episode, you’ll learn:
- It’s never too late to work towards your dreams
- Work/life integration is possible and the Dream Manager program can provide the balance people need to focus on their personal lives
- Instead of making excuses, make time to invest in yourself
Things to listen for:
[6:04] Life before and after being in the Dream Manager program
[7:26] The core of the Dream Manager program
[13:11] How both individuals and businesses benefit from the program
[13:50] Why leaders need happy teams
[15:31] How Dream Managers and coaches help you invest in yourself
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Heather Younkman’s LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“When your people know that you care about them and their development that says a lot about who you are and the kind of company you're trying to build.”
Alex Sharpe, President and CEO of Signature Travel Network, was able to grow his business by 75% during the COVID-19 pandemic. How? By serving others first. That philosophy not only helped the company thrive in a time when no one was traveling, but also cultivated a workplace that was one of the best in the state.
In this episode, Alex highlights the impact that serving his clients and employees first had on the culture of the business. Along the way, you’ll learn how coaching has helped Alex as a leader and how he measures the ROI of coaching.
In this episode, you’ll learn:
- Put the needs of others—whether it's your business, team, or loved ones—before yours and everything else will take care of itself
- Lean into coaching to act as the sounding board leaders need to clear their mind and separate bad ideas from good ones
- Empower your employees to allow them to better serve you in an enriching, collaborative way
Things to listen for:
[4:27] Leadership lessons from the time of COVID
[12:36] How coaches benefit businesses and leaders
[16:43] The lasting impact of a positive culture
[17:54] Measuring the ROI of coaching
[25:08] Advice for leaders who have never tried coaching
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Alex Sharpe’s LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“People are not leaving your company because of your strategic plan. They’re leaving because they're not feeling supported, seen, valued, and heard.”
Employees are more than just parts of a company strategy. First and foremost, they’re people.
In this episode, Michele Marquis, Senior Executive Coach at Floyd Consulting, shares three ways leaders can bring more humanity to the workplace and build trusting relationships with their teams. Listen in to learn three questions to ask yourself to become a better leader and grow your team.
In this episode, you’ll learn
- The importance of investing in your people’s growth and development and practicing empathy with your team
- Why you need to be brutally honest about what potential job candidates can expect from your company
- How to get to know your people, and vice versa, to build stronger relationships
Things to listen for:
[2:50] Investing in your team’s growth and development
[5:07] Coaching with empathy
[7:48] Building a dynamic employee experience
[9:35] Setting expectations for job candidates
[16:47] The easiest way to get to know your team
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Michele Marquis’ LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“We want our staff to feel happy, fulfilled, and accomplished. We want them to meet their dreams; when people leave our company, we want them to leave because they’ve grown.”
What happened to your childhood dreams? Have you forgotten about them? Are you still going after them? In this episode, Patty Croom, HR Manager of Lehan Drugs, talks about how she’s implemented the Dream Manager program in her organization and empowered people to realize that they have more dreams than they realize.
Along the way, you’ll learn about the qualities of a good Dream Manager, the benefits of sharing your dreams with your spouse, and more.
In this episode, you’ll learn:
- How to implement the Dream Manager role from the perspective of Human Resources
- How encouraging employees to dream improves retention
- Why it could be a good idea to share your dreams with your spouse
Things to listen for:
[1:33] What’s changed in employee behavior in the last few years
[10:12] How to hire Dream Managers externally
[15:23] Why would you encourage employees to pursue their dreams at work
[17:58] How to measure the ROI of the Dream Manager program
[19:36] Why the Dream Manager program is great for family members
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Patty’s LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
"The little secret executives need to understand is people are never going to be comfortable with your decision making.”
Being a quick decision-maker is often seen as a positive trait. But Tony Ferraro, Senior Executive Coach and Director of Training Services at Floyd Consulting, might disagree.
In this episode, Tony shares insights on the decision-making process that leaders need to take another look at to help ensure their company’s success. Along the way, you’ll learn why doing nothing is a valuable decision-making tactic and understand whose interests you should follow most as a leader.
In this episode, you’ll learn:
- Quick decisions can cause your company to head in the wrong direction faster, so it’s important that you go through a process to think it through
- When you’re looking to hire someone, your responses to candidates should only be one of two options: Hell yes! Or No. Decisiveness will help you hire only absolutely crucial people in your organization
- Acting in the company’s best interest—not because of deadlines or the need for approval—can help you make better decisions as a leader
Things to listen for:
[2:53] Why you need to watch out for decision fatigue
[4:31] The power of listening as a leader
[5:26] Why you should always consider doing nothing
[16:12] Making decisions with conviction and moving on
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Tony Ferraro’s LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“Engaging your employees as a person changes the dynamic. It's a magical thing.”
How do you implement the Dream Manager program when people are skeptical about it? In this episode, Tory Merhar, Associate Vice President of Services for Lutheran Social Service of Minnesota (LSS), talks about her strategies for implementing the Dream Manager program that you can try for your organization.
Along the way, she shares employee feedback and heartwarming stories of the program's impact on people.
In this episode, you’ll learn:
- Strategies for implementing the Dream Manager program in your company
- The results of a survey Tory conducted six months after launching the Dream Manager program at her organization
- The benefits of having a coach hold you accountable to achieving your dreams
Things to listen for:
[7:26] Implementing the Dream Manager program to large organization
[11:33] A tip for new Dream Managers
[12:35] Survey results after six months of the Dream Manager program
[18:50] Discerning if the Dream Manager program is for you
[22:17] An inspiring story of a dreamer at LSS
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Tory Merhar’s LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“If you want people to work for you, figure out how working for you and your organization will help people accomplish their dreams.”
In this episode, Tony Ferraro, Senior Executive Coach and Director of Training Services at Floyd Consulting, and our host, Kate Volman, are chatting about both sides of the retention coin—why people leave and, more importantly, why they stay.
Unsurprisingly, money is a big factor, but when employees are engaged, they are significantly less concerned about salary. Listen in for a discussion on the simple but powerful key to unlocking engagement.
In this episode, you’ll learn:
- The role money plays in retention and how to mitigate it
- How to connect your people's personal missions to the organizations
- What you should consider to attract top talent
Things to Listen for:
[01:35] Recent research behind retention
[07:16] Linking your people's missions to the organizations
[13:45] The question to ask your team members today
[15:12] People are people
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Tony Ferraro’s LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“If you want to achieve maximum results and have the best workers you can, then you have to be able to make sure that they're dreaming for the rest of their areas in their life too.”
Motivating and supporting people’s dreams is one of the best things you can do for your company. In this episode, Tyler Holland, Chief Culture Officer and Dream Manager at Great Plains Transport shares his experiences going through Dream Manager Certification, implementing the program at work, and the benefits they’ve been seeing so far.
Along the way, you’ll discover the importance of reigniting your employees’ dreams and the important role communication plays in creating a positive work culture.
In this episode, you’ll learn
- The responsibilities of being a Dream Manager
- The importance of paying close attention to your team’s well-being outside of work
- How to support and encourage your team to work towards their dreams
Things to listen for:
[3:20] The importance of communication
[8:42] Turning dreams into reality
[13:46] The business value of encouraging your employees to dream
[14:30] Tyler’s impact on the team as a Dream Manager
[17:34] The biggest challenges leaders face when implementing a Dream Manager
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Tyler Holland’s LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“Managerial courage can change your culture, grow your business, and grow your people. It checks all the boxes.'"
In this episode, Floyd Senior Executive Coach Michele Marquis outlines the three-step process for practicing managerial courage that promotes innovation in the workplace. It's not an easy system to follow, but it is simple. Michele and Kate also dive into crafting role descriptions that define not just what a job is but how it should be done and how regular check-ins can make difficult conversations more manageable. Listen in as they discuss the importance of setting clear expectations, inspecting work, and coaching team members to grow and improve.
In this episode, you’ll learn:
- Setting clear expectations, inspecting work, and coaching team members can help create better outcomes
- When team members trust each other and the culture promotes experimentation, it enables creativity to flow
- Expectations on behavior should be linked to role descriptions along with what needs to be done
Things to Listen for:
[02:56] Establishing clear expectations
[05:23] Hiring the right people and inspecting work
[08:30] The power of consistent coaching
[12:22] Normalizing difficult conversations
[15:55] Creating a culture of trust that fosters innovation
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Michele Marquis’s LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“We've created a culture in society where we think people are going to go work for the highest bidder, but that's not what it's all about. It's about creating an environment where people can chase their dreams and live fulfilled lives.”
Glenn Lundy, President and CEO of 800% Elite Automotive Club, doesn’t tell his team what to do. Instead, he’s built a world-class company culture where each member is driven to become their best selves in the seven pillars of life: faith, fitness, family, finances, friends, career, and self.
In this episode, Glenn discusses his empowering leadership style, encouraging freedom and autonomy at work and being results-oriented. Along the way, he touches on the struggles that most leaders face in cultivating their business culture, finding the right people for the job, and how you can inspire those around you.
In this episode, you’ll learn
- What it means to live an 800% life
- The traits of a world-class business culture
- What most business owners get wrong about leadership
Things to Listen For
[10:16] What it means to live an 800% life
[19:54] Why ego holds some leaders back
[22:10] Words leaders aren’t saying enough
[25:16] Why leaders can’t find good people
[25:56] Surprises around business building
Resources
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest
- Glenn’s Website
- Glenn’s LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“It’s no longer a culture I’m building for the company. It’s a culture the company is building for the company.”
Ryan Boylston, CEO and Founder of 2TON, spent years carefully cultivating a trust-based culture at his company. But as the business grew, he realised he needed to take a step back and allow teams to evolve the culture themselves.
In this episode, Ryan shares his insights on the importance of trust, equality, and shared goals in developing a dynamic company culture. Listen in to hear what you can do to hire based on culture fit and why strategies such as that allow the workplace to develop itself.
In this episode, you’ll learn:
- Cultivate a robust organizational environment by establishing core values and trust
- Provide coaching and expansion opportunities to bolster professional growth
- For optimal team cohesion, prioritize bringing on members with cultural compatibility
Things to Listen for:
[05:29] Finding the right talent
[13:07] The importance of transferring the ownership of culture
[21:57] The challenges of building a successful business
[26:43] Analyzing the evolution of contemporary office culture
[34:11] Keeping culture intentional as a leader
[35:50] Ryan’s superpower
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Ryan’s LinkedIn
- 2TON’s website
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“If you want people to become more engaged in their work, you have to help them become more engaged in their own lives first.”
In this episode, Tony Ferraro, Senior Executive Coach and Director of Training Services at Floyd Consulting, and our host, Kate Volman, dive into some interesting insights from Gallup's 2022 State of the Global Workplace Report.
Listen in to hear the impact of investing in employee engagement and the devastating effects of failing to do so. Along the way, you'll gain a deeper understanding of the correlation between life outside of work and employee performance and learn about different opportunities leaders have to engage their teams.
In this episode, you’ll learn:
- When you help your people engage in their personal lives, their engagement at work will increase
- $7.9 trillion is lost annually to employee disengagement, but companies with high engagement see a 23% increase in revenue
- Employee engagement is directly tied to the quality of their leaders
Things to Listen for:
[01:29] Stats on employee engagement
[04:11] Driving engagement by tapping into employee’s dreams
[07:16] How deeply personal lives affect professional lives
[12:01] The biggest source of burnout
[19:39] How to fuel job satisfaction
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Tony Ferraro’s LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“Purpose is the leading indicator of what the culture will be. Start with purpose and then look at how that trickles down into your daily activities, which becomes your culture.”
Justin Konikow, Owner of Prime Brokerage, is on a mission to revolutionize his industry. He’s well on his way, too, because he is crystal clear on his purpose, to be the most trusted name in real estate, and allows that core value to guide his decisions and company culture.
In this episode, Justin discusses how he’s established strong team connections through improved communication and shared principles. Along the way, you’ll hear how he leverages personal and professional goal-setting and simple routines to achieve greater success. Listen in to hear his insights on cultivating a supportive, goal-oriented team environment through clarity and curiosity.
In this episode, you’ll learn:
- Start with a clear purpose and allow that to drive culture and decisions
- Practice what you preach, execute on your promises, and stick to your core values to build an unshakeable culture
- Insert yourself into unknown mentor’s ecosystems and slowly find means of connecting with them to build a relationship
Things to Listen for:
[01:20] Start with purpose
[04:58] Building internal and external culture
[08:10] Systemising processes to hire the right people
[16:43] Focusing on the bigger picture
[24:21] Having courageous conversations
[29:28] How to build relationships with mentors
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Justin’s YouTube Channel
- Justin’s Podcast
- Justin’s LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“We all need great ways to reflect on our leadership style so we can then think about how to improve.”
Leadership development is an investment in yourself that you can’t afford not to make a priority. In this episode, Floyd Senior Executive Coach Michele Marquis shares a trio of reflection tools you can immediately incorporate into your leadership toolbox so you can continually grow yourself and your team. Listen in to learn about defining and refining your personal brand and how to access your performance on a regular basis.
In this episode, you’ll learn:
- How to create and cultivate an intentional personal brand as a leader.
- Explore the importance of self-awareness and challenging yourself to become a better leader.
- Learn the benefits of rating your performance and regularly taking a leadership inventory.
Things to Listen for:
[04:09] Understanding your personal brand
[10:19] Your leadership inventory
[14:05] Using analysis to increase confidence
[18:00] Rating your performance
[23:46] Accountability and motivation through coaches
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Michele Marquis’s LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“What's right for your people will ultimately be right for your business.”
Adam Smith, President of HB McClure, defines culture as a shared vision of the future, and he’s intentional about listening to his team members to ensure they’re moving forward together to reach their goals.
In this episode, Adam discusses the leadership skills he leverages to create a coaching culture based on trust, transparency, and open communication, even in times of uncertainty. Along the way, he breaks down the challenges and benefits of becoming an ESOP and shares his insights on how to empower employees to add value to the business.
In this episode, you’ll learn:
- How to empower employees to add value to the business
- The challenges and benefits of becoming an ESOP
- The importance of aligning everyone in an organization to its mission, vision, and core values
Things to Listen for:
[04:41] Being bold in the face of uncertainty
[08:32] Highlighting the voice of the employee
[18:50] Benefits and challenges of an ESOP
[28:04] Why leaders have to be open to change
[34:56] Leadership lessons from wrestling
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Adam Smith’s LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“A great mission statement on a wall doesn’t guarantee everybody understands the mission, and more importantly, it doesn’t guarantee the life of your organization revolves around it.”
When mission is king in a company, it guides all decisions and allows people to work with a purpose. In this episode, Tony Ferraro, Senior Executive Coach and Director of Training Services at Floyd Consulting, shares what it takes to craft a mission worthy of the crown.
Listen in as Tony breaks down the difference between mission statements and the mission itself, how to bring your mission to life for all employees, and why it should be both aspirational and realistic. Along the way, you’ll gain a deeper understanding of the power of an actionable, simple, and connection-oriented mission.
In this episode, you’ll learn:
- The subtle differences between mission statements and the mission itself
- How to craft a both aspirational and realistic mission
- The benefits of letting your mission guide all decision-making
Things to Listen for:
[00:45] Connecting personal and work missions
[09:20] Making mission-guided decisions
[15:04] Crafting aspirational and realistic missions
[22:19] How to understand if your mission is worthy
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Tony Ferraro’s LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
"We have an awesome culture, but we never want to rest on our laurels. We always want to continue to get better."
TrueScripts has repeatedly been named one of the Best Places to Work in Indiana, and while that excites Hannah Wiscaver, their HR Director, she’s also determined not to get complacent. Which is why Hannah recently decided to conduct stay interviews to gain valuable insights from employees and ensure the organization continues to improve its culture.
Through her interviews, Hannah learned why people would leave and what they valued most about the organization, including the Dream Manager Program. In this episode, Hannah shares the key steps to follow when implementing stay interviews and a system for conducting them at scale. Listen in to learn the importance of showing your team members that their feedback is valued and how to find new opportunities for growth and advancement.
In this episode, you’ll learn:
- The benefits of stay interviews to employees and employers
- How to conduct stay interviews at scale
- Why communication is key to making any feedback exercise a success
Things to Listen for:
[04:21] Employee responses to stay interviews
[11:32] Implementing team feedback
[17:00] Conducting stay interviews at scale
[24:26] The impact of the Dream Manager Program
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Hannah's LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“Coaching is not a magic pill. It’s a collaboration with someone who can help you navigate challenges and identify what you want your life to be like professionally and personally.”
Coaches help leaders develop their teams, make better decisions, and encourage others toward growth and success. In this episode, Floyd Senior Executive Coach Michele Marquis discusses all the benefits of coaching and explains why it has to be viewed as an investment, not an expense. Listen in to hear how an outside perspective can help leaders create action plans, hold them accountable to achieving their goals, and ultimately grow their business.
In this episode, you’ll learn:
- What is the importance of setting aside time for intentional thinking
- How having a coach keeps leaders moving forward and accountable
- Which questions to ask yourself to establish goals and priorities
Things to Listen for:
[00:46] Shifting perspectives on training and development
[05:47] The power of asking great questions
[09:30] Being intentional about “think time”
[16:07] How coaches help identify a path and keep you on it
[20:11] Why a third party person can see what you can’t
[24:55] Questions for leaders to consider
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Michele Marquis’s LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
"Learning for learning's sake doesn't help, the goal has to be to change your behavior."
Anne-Marie Skansi’s lifelong passion for teaching and education led her to a job in organizational development at Ochsner Health back in 2006. Since then, she’s been named VP of Ochsner’s Learning Institute where she and her team have created a library of resources and learning experiences aimed at prioritizing and scaling employee development.
In this episode, Anne-Marie shares how she uses direct feedback to understand the challenges the leaders in her 36,000+ organization face, so she can leverage a combination of internal resources and external programs to support them. Listen in to learn how to build trust and courage on teams, develop and retain talent, and create connections, all while encouraging constraining learning and growth.
In this episode, you’ll learn:
- How to use a combination of internal resources and external programs to develop a robust, scalable development program
- What strategies can be used to retain talent and build team connections
- How to meet the needs of leaders through customized learning experiences
Things to Listen for:
[04:46] The evolution of leadership
[08:48] Asking the right questions and listening to the answers
[14:49] Combining internal resources and external programs
[22:34] How to scale employee development initiatives
[29:52] Cultivating a culture of learning
[34:56] Measuring success based on feedback
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guest:
- Anne-Marie’s LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“The quick answer to quiet quitting is loud firing.”
Tony Ferraro, Senior Executive Coach and Director of Training Services at Floyd Consulting, says that with a smile because he doesn’t want you to simply start handing out pink slips. He sees quiet quitting as a symptom of a deeper problem, and it’s largely up to the leaders of a company to figure out where they went wrong.
In this episode, Kate Volman and Tony discuss the disconnects between employer and employee that lead to them phoning it in at work. Along the way, they dive deep on the importance of aligning an organization’s mission to that of the people within it and why role descriptions are so critical to supporting growth. Listen in to learn how to help employees understand how their work will help them achieve their dreams, so they buy in and show up with their A-game.
In this episode, you’ll learn:
- Why are 70-71% of workers disengaged, and what can employers do to combat this
- How can leaders create an environment that helps employees fulfill their dreams and understand the meaning of their work
- What changes are possible when you create accurate role descriptions that leave room for development and growth
Things to Listen for:
[01:27] Unwavering stats around disengagement
[06:44] Focusing on growing your people
[15:46] Why mission has to be king
[16:38] Role descriptions that stretch employees
[24:47] What would solve for 75% of quiet quitting
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
Connect with the Guests:
- Tony Ferraro’s LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“The end game of any review process is to ensure your staff are continuing to grow and develop and to make sure everyone understands the expectations.”
Melissa Preisler and Kristen Humphreys are Co-Founders and Partners at Vita Finance Services. As a company, they are dedicated to providing peace and financial predictability to business owners.
Melissa, Kristen, and their staff crafted that mission statement as a part of their efforts to define and refine their internal culture. In the process of doing so, they realized that the more they grew, the harder it was to make performance expectations clear. They needed a scaleable, repeatable framework.
In this episode, Melissa and Kristen share the impact implementing a scorecard system has had on the growth and development of their people and their business. Listen in to learn how creating a structure and cadence for direct feedback encourages employees to be self-aware and take ownership of their advancement and performance.
In this episode, you’ll learn:
- How to use scorecards to facilitate employee growth and development
- The importance of tailoring conversations to the psychology of individuals
- How creating a framework for feedback lays the foundation for increased self-awareness and ownership
Things to Listen for:
[02:11] Experiences that set Kristen and Melissa up for entrepreneurial success
[07:01] Avoiding ‘shiny object syndrome’
[10:50] Creating a scalable framework for clear expectations
[16:08] Simple but effective scorecards
[18:22] How structure fosters self-awareness and ownership
[27:17] Why you should never stop evolving your processes
[31:36] Skills every leader should work on
[34:14] Final thoughts from Kate
Resources:
- Floyd Coaching
- The Culture Assessment
- Matthew Kelly’s Books
- Floyd Coaching’s Blog
- Vita Finance website
Connect with the Guests:
- Melissa Preisler’s LinkedIn
- Kristen Humphreys’ LinkedIn
Connect with the Host & Floyd Coaching:
- Kate Volman’s LinkedIn
- Floyd Coaching on LinkedIn
- Floyd Consulting on Facebook
- Floyd Consulting on Twitter
- Floyd Consulting on YouTube
- Floyd Consulting on Instagram
“We want people to feel comfortable being themselves, and we want them to know how invested we are in them.”
Travis Snyder has a mission: to take care of TrueScripts’ employees and make sure they feel valued and cared for.
In this episode, Kate Volman talks with Travis about his role as Dream Manager at TrueScripts and how through the program, he has been able to help fund dreams of mission trips, publishing books, and even a first vacation for an employee's brother.
As a full-time Dream Manager, Travis can attest to the program's impact and knows it played a large part in TrueScripts being named the best place to work in Indiana for medium-sized companies in 2022. Listen in for more on how Travis has been able to make dreams come true and create a lasting impact on countless lives.
In this episode, you will learn the following:
- Why the Dream Manager program is so important to employee culture
- How TrueScripts is setting the bar for company culture
- How the Dream Manager program can help people become better role models for their family and friends
Things to Listen for:
[03:58] The uniqueness of having a full-time Dream Manager on staff
[06:24] TrueScripts’ Dreamstorm outcomes
[07:54] The ROI of the Dream Manager program
[12:29] Empowering employees and making them feel valued
[16:20] What Travis is most proud of accomplishing over the past year
[21:05] Final thoughts from Kate
Resources:
Floyd Coaching - https://www.floydconsulting.com/
The Dream Manager Program - https://www.thedreammanager.com/
The Culture Assessment - https://www.floydconsulting.com/culture
Matthew Kelly’s Books - https://www.floydconsulting.com/books
Floyd Coaching’s Blog - https://www.floydconsulting.com/blog
Connect with the Guest:
LinkedIn Travis Snyder - https://www.linkedin.com/in/travis-snyder/
LinkedIn TrueScripts - https://www.linkedin.com/company/truescripts/
Connect with the Host & Floyd Coaching:
Kate Volman’s LinkedIn - https://www.linkedin.com/in/katevolman/
Floyd Coaching on LinkedIn - https://www.linkedin.com/company/floyd-consulting/
Floyd Consulting on Facebook - https://www.facebook.com/floydconsulting/
Floyd Consulting on Twitter - https://twitter.com/floydconsulting?lang=en
Floyd Consulting on YouTube - https://www.youtube.com/user/floydconsultinginc
Floyd Consulting on Instagram - https://www.instagram.com/floydconsultinginc/
“Leaders are so focused on growing their business, but they need to be more focused on growing their people.”
A dynamic culture is at the heart of seeing ROI from investing in employee engagement. In this episode, Kate Volman talks with Floyd Senior Executive Coach, Michele Marquis about how companies not only measure employee engagement but empower leaders to do even more for their teams.
Michele shares her expert insights on building an environment where employees feel their work makes a difference and their skills are being leveraged. Listen in for ways leaders have seen immediate benefits to prioritizing engagement efforts.
In this episode, you’ll learn:
- How can companies measure the ROI of employee engagement efforts?
- What are the two types of leaders who are looking to increase workplace enthusiasm
- What is the role of a Dream Manager and how can it help increase performance and employee wellbeing
Things to Listen for:
[04:49] The importance of culture on employee engagement
[07:16] Measuring employee engagement
[09:01] The ROI of employee engagement and company expectations
[16:07] How employee engagement leads back to dynamic culture
[19:58] The impact of employee development programs
[22:56] Michele’s thoughts as a Dream Manager
[25:21] Final thoughts from Kate
Resources:
Floyd Coaching - https://www.floydconsulting.com/
The Dream Manager Program - https://www.thedreammanager.com/
The Culture Assessment - https://www.floydconsulting.com/culture
Matthew Kelly’s Books - https://www.floydconsulting.com/books
Floyd Coaching’s Blog - https://www.floydconsulting.com/blog
Connect with the Guest:
LinkedIn Michele Marquis - https://www.linkedin.com/in/michele-marquis-9926729/
Connect with the Host & Floyd Coaching:
Kate Volman’s LinkedIn - https://www.linkedin.com/in/katevolman/
Floyd Coaching on LinkedIn - https://www.linkedin.com/company/floyd-consulting/
Floyd Consulting on Facebook - https://www.facebook.com/floydconsulting/
Floyd Consulting on Twitter - https://twitter.com/floydconsulting?lang=en
Floyd Consulting on YouTube - https://www.youtube.com/user/floydconsultinginc
Floyd Consulting on Instagram - https://www.instagram.com/floydconsultinginc/
“You're doing yourself, your company, and your employees a disservice if you aren't doing more to know them better and find out what keeps them awake at night.”
Lonnie Scarborough has been in the banking industry for over 31 years. His role today, Chief Dream Manager and Talent Development Officer at Origin Bank, is by far his most fulfilling.
In this episode, Kate Volman talks with Lonnie shares employee stories to illuatrate Origin Bank’s Dream Manager program. As a champion of the program, Lonnie starts by challenging the company to see employees as whole people so they feel comfortable talking about their lives in an unbiased and confidential environment. and Lonnie’s business leaders positioning from seeing employees as a whole person and allowing them to talk about their lives in an unbiased, confidential environment. Listen in to how Lonnie’s approach has lead to the creation of an award-winning workplace environment.
In this episode, you’ll learn:
- How caring for your employees improves your customer experience, bottom line, and ratings
- Why providing employees with Dream Manager, financial coaching, health and wellness coaching, and other resources creates an optimal employee experience
- The role trust and vulnerability plays in building a strong bond with employees
Things to Listen for:
[01:11] Getting intentional about culture
[03:28] Origin Bank’s Dream Manager Program
[06:23] The importance of trust and confidentiality
[08:40] Dream Manager metrics and how it helps the bottom line
[14:20] Increasing employee engagement through the program
[24:22] Becoming an award-winning workplace environment
[26:19] Final thoughts from Lonnie
[28:11] Final thoughts from Kate
Resources:
Floyd Coaching - https://www.floydconsulting.com/
The Dream Manager Program - https://www.thedreammanager.com/
The Culture Assessment - https://www.floydconsulting.com/culture
Matthew Kelly’s Books - https://www.floydconsulting.com/books
Floyd Coaching’s Blog - https://www.floydconsulting.com/blog
Connect with the Guest:
LinkedIn Lonnie Scarborough - https://www.linkedin.com/in/lonniethedreammanager/
LinkedIn Origin Bank - https://www.linkedin.com/company/origin-bank/
Connect with the Host & Floyd Coaching:
Kate Volman’s LinkedIn - https://www.linkedin.com/in/katevolman/
Floyd Coaching on LinkedIn - https://www.linkedin.com/company/floyd-consulting/
Floyd Consulting on Facebook - https://www.facebook.com/floydconsulting/
Floyd Consulting on Twitter - https://twitter.com/floydconsulting?lang=en
Floyd Consulting on YouTube - https://www.youtube.com/user/floydconsultinginc
Floyd Consulting on Instagram - https://www.instagram.com/floydconsultinginc/
“Everybody leads somebody in an organization. So everybody's a leader which means culture should be a priority for everyone.”
Company culture is not made up of perks like “bring your dog to work day” or sleep pods, but instead, culture includes higher purpose initiatives like vision, values, and beliefs that increase or decrease an organization’s chances of fulfilling its mission.
In our premier episode of Lead with Culture, host Kate Volman talks with Floyd Coaching’s Tony Ferraro about what culture is and what isn’t. They discuss the six immutable principles of a dynamic culture that will allow your employees to become better versions of themselves which is the only way your company can become the best version of itself.
Listen in to learn what the six principles are and how to kick-start your company culture.
In this episode, you’ll learn:
- What company culture is, and more importantly, what it is NOT
- What are the six immutable principles of a dynamic company culture
- What is the role of a company’s mission within a dynamic culture
Things to Listen for:
[02:11] What culture is not and how the pandemic has changed this perception
[05:16] What culture IS according to Matthew Kelly’s The Culture Solution
[06:02] Principle One - Make Culture a Priority
[09:27] Principle Two - Mission is King
[13:14] Principle Three - Over-Communicate the Plan
[17:01] Principle Four - Hire with Rigorous Discipline
[20:45] Principle Five - Letting People Know what to Expect
[25:28] Principle Six - Grow your People by Creating a Coaching Culture
[25:52] Coaching vs. managing and the key differences
[30:10] Final thoughts from Tony
Resources:
Floyd Coaching - https://www.floydconsulting.com/
The Culture Assessment - https://www.floydconsulting.com/culture
Matthew Kelly’s Books - https://www.floydconsulting.com/books
Floyd Coaching’s Blog - https://www.floydconsulting.com/blog
Connect with the Guest:
LinkedIn - https://www.linkedin.com/in/tonyferraro-floyd/
Connect with the Host & Floyd Coaching:
Kate Volman’s LinkedIn - https://www.linkedin.com/in/katevolman/
Floyd Coaching on LinkedIn - https://www.linkedin.com/company/floyd-consulting/
Floyd Consulting on Facebook - https://www.facebook.com/floydconsulting/
Floyd Consulting on Twitter - https://twitter.com/floydconsulting?lang=en
Floyd Consulting on YouTube - https://www.youtube.com/user/floydconsultinginc
Floyd Consulting on Instagram - https://www.instagram.com/floydconsultinginc/
"We love the people that work for us, so why wouldn't we want to help them achieve their dreams, personally and professionally, to be the best versions of themselves?”
Chris DeVlieger is a passionate HR professional with over three decades of experience in building great company cultures. Just over five years ago, she implemented Matthew Kelly’s The Dream Manager Program at food manufacturer, The Suter Company and her stories of employee impact are truly inspiring.
In this episode, Chris talks about becoming a certified Dream Manager, how she has implemented the program, and how she measures ROI. Listen in for more on culture intentionality and employee encouragement for honest and open conversations - all leading to positivity and loyalty in the workplace.
In this episode, you will learn the following:
- How to create a strong culture by empowering employees to pursue their personal and professional dreams.
- The positive effects of the Dream Manager program on employee engagement, retention, and energy.
- How to measure the return on investment (ROI) of the Dream Manager Program.
Things to Listen for:
[01:45] The importance of culture
[03:29] Discovering The Dream Manager Program
[08:23] Creating space for employees to be open and honest
[14:21] Measuring the ROI of the Dream Manager Program
[17:03] Advice to leaders looking to incorporate The Dream Manager Program
[19:32] Final thoughts from Kate
Resources:
Floyd Coaching - https://www.floydconsulting.com/
The Dream Manager Program - https://www.thedreammanager.com/
The Culture Assessment - https://www.floydconsulting.com/culture
Matthew Kelly’s Books - https://www.floydconsulting.com/books
Floyd Coaching’s Blog - https://www.floydconsulting.com/blog
Connect with the Guest:
LinkedIn - https://www.linkedin.com/in/christine-devlieger-69106623/
The Suter Company Inc. - https://www.linkedin.com/company/the-suter-company-inc/
Connect with the Host & Floyd Coaching:
Kate Volman’s LinkedIn - https://www.linkedin.com/in/katevolman/
Floyd Coaching on LinkedIn - https://www.linkedin.com/company/floyd-consulting/
Floyd Consulting on Facebook - https://www.facebook.com/floydconsulting/
Floyd Consulting on Twitter - https://twitter.com/floydconsulting?lang=en
Floyd Consulting on YouTube - https://www.youtube.com/user/floydconsultinginc
Floyd Consulting on Instagram - https://www.instagram.com/floydconsultinginc/
"Every new person that comes on doesn't just become part of our culture, they drive the culture forward.”
Arron Price, Chief Operating Officer at Financial Independence Group (FIG Marketing), is passionate about people development and culture. Host Kate Volman talks to Arron In this episode Arron shares how he helped take FIG’s culture from good to great. Listen in to learn strategies for creating a more transparent and intentional workplace environment by bringing employees into the conversation, redefining the mission and vision, and hiring the right people for the right seats.
In this episode, you will learn the following:
- What it takes for a company to go from good to great culture
- How to build a dynamic culture that empowers employees
- What strategies are needed to ensure accountability and growth when elevating the workplace environment
Things to Listen for:
[02:05] Overcoming serious roadblocks to building culture
[07:29] What it takes to be great
[13:03] Hiring and firing within the mindset of culture
[16:14] Measuring success of culture
[19:07] The starting point with building company culture
[26:25] Biggest surprises Arron has seen in building culture at FIG
[29:59] Why leaders need to be natural coaches
[34:34] One tip for leaders to take action right now
[37:00] Key takeaways from Kate
Resources:
Floyd Coaching - https://www.floydconsulting.com/
The Culture Assessment - https://www.floydconsulting.com/culture
Matthew Kelly’s Books - https://www.floydconsulting.com/books
Floyd Coaching’s Blog - https://www.floydconsulting.com/blog
Connect with the Guest:
LinkedIn - https://www.linkedin.com/in/arron-price-2385016b/
FIG Marketing LinkedIn - https://www.linkedin.com/company/financialindependencegroupinc/
FIG Marketing Twitter - https://twitter.com/figmarketing
FIG Marketing Instagram - https://www.instagram.com/figmarketing/
Connect with the Host & Floyd Coaching:
Kate Volman’s LinkedIn - https://www.linkedin.com/in/katevolman/
Floyd Coaching on LinkedIn - https://www.linkedin.com/company/floyd-consulting/
Floyd Consulting on Facebook - https://www.facebook.com/floydconsulting/
Floyd Consulting on Twitter - https://twitter.com/floydconsulting?lang=en
Floyd Consulting on YouTube - https://www.youtube.com/user/floydconsultinginc
Floyd Consulting on Instagram - https://www.instagram.com/floydconsultinginc/
A company can only become the best version of itself to the extent that its people are becoming better versions of themselves. What’s the key to making that happen? Building dynamic cultures so people love coming to work and accomplishing great things together.
Hosted by Kate Volman, CEO of Floyd Coaching, Lead with Culture is a show dedicated to exploring how great leaders create workplaces where people can thrive both personally and professionally.
Conversations are inspired by Matthew Kelly's bestselling books The Dream Manager, The Culture Solution, and Off Balance. Guests include incredible leaders as well as Floyd executive coaches sharing stories and providing insights into real strategies used to attract and retain great talent, execute effectively, become better coaches, build teams and grow businesses.
Whether you're a CEO, HR executive, manager, or simply part of a team, this show will help you become a better leader.