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The future belongs to those who can imagine it, design it, and execute it. AI will be a key driver of this imagination and execution.

–Reshma Saujani

Artificial Intelligence is no longer a futuristic concept; it’s rapidly becoming an integral part of our daily lives. From the smartphones in our pockets to the complex systems that power modern industries, AI is transforming every aspect of our society. 2025 is poised to be a pivotal year, witnessing a surge in AI innovation across various domains. Highlighted below are the 10 key trends that will shape the AI landscape this year:

1. Generative AI Beyond Text & Image: Expanding into video, music, and 3D models, with implications for creativity, design, and scientific research.
2. AI Agents: Autonomous systems with goal-setting, planning, and execution capabilities, transforming customer service, business operations, and scientific discovery.
3. AI in Healthcare: Personalized medicine, disease prediction, drug discovery, and remote patient monitoring for improved healthcare outcomes.
4. AI in Finance: Algorithmic trading, fraud detection, personalized financial advice, and improved credit scoring for a more efficient and inclusive financial system.
5. AI for Environmental Sustainability: Climate modeling, renewable energy optimization, precision agriculture, and waste management to address climate change and environmental challenges.\
6. AI in Education: Personalized learning, intelligent tutoring systems, automated assessment, and assistive technologies for more equitable and effective education.
7. AI and the Future of Work: Automation, job displacement, workforce reskilling, and human-AI collaboration to navigate the changing job market.
8. AI Ethics and Governance: Addressing bias, ensuring transparency, prioritizing privacy, and developing responsible AI regulations for ethical development and deployment.
9. Rise of AI-Native Businesses: Companies built on AI foundations, disrupting industries and creating new markets with innovative AI-powered solutions.
10. Democratization of AI: Making AI tools and technologies more accessible to individuals and smaller organizations, fostering innovation, and democratizing access to AI’s benefits.

The future of AI is both exciting and uncertain. As these 10 trends unfold, it remains crucial to approach AI development and deployment with a focus on ethics, responsibility, and inclusivity. By fostering collaboration between researchers, policymakers, and the public, we can harness the power of AI to create a more equitable, sustainable, and prosperous future for all.

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Running a business is a juggling act of responsibilities, decisions, and deadlines. Saving time and money without compromising quality is the ultimate goal for many entrepreneurs. The right strategies can streamline operations, reduce costs, and free up your energy to focus on growth.

Here are eight actionable hacks to help your business run more efficiently and cost-effectively, including a tip on outsourcing accounting to optimize your financial processes.

Leverage Automation Tools

Automation is a certifiable game-changer for businesses of all sizes. Tools like email marketing platforms, CRM systems, and project management software can handle repetitive tasks, reducing manual work and errors.

For example, scheduling software can automate social media posts, while invoicing tools like QuickBooks streamline billing. These systems save time and allow your team to focus on high-value activities.

Outsource Your Accounting

Managing finances is essential but time-consuming. Outsourcing your accounting tasks, such as bookkeeping, payroll, and tax preparation, is a cost-effective solution that ensures accuracy and compliance.

Partnering with an outsourced accounting provider such as TGG-Accounting.com gives you access to experts who use advanced tools to streamline processes. It also eliminates the need for a full-time in-house accountant, saving you overhead costs while freeing up your time to focus on strategy and growth.

Go Paperless

Digitizing your operations not only saves time but also cuts costs associated with printing, storing, and managing physical documents. Tools like cloud storage systems enable easy access to files and improve collaboration.

By going paperless, you also contribute to sustainability, which can be a valuable selling point for eco-conscious customers.

Negotiate Vendor Contracts

Regularly review and renegotiate contracts with vendors and suppliers to secure better rates or more favorable terms. Bulk purchasing, long-term agreements, or consolidating suppliers can result in significant cost savings.

Building strong relationships with vendors and maintaining clear communication can also lead to additional perks, such as faster delivery or exclusive deals.

Optimize Your Marketing Efforts

Focus your efforts on the channels and strategies that yield the best results. Use analytics and data wrangling tools to track the performance of campaigns and allocate your budget to the most effective platforms.

For instance, if your social media ads generate more leads than email campaigns, prioritize your resources accordingly. Scaling back on less effective strategies saves money while maximizing ROI.

Embrace Remote Work

Remote work reduces the need for office space, utilities, and other overhead costs. It also opens up the door to a broader talent pool, enabling you to hire the best professionals regardless of location.

Use collaboration tools like Slack, Zoom, or Trello to keep remote teams connected and productive. With the right systems in place, remote work can enhance efficiency and employee satisfaction.

Use Freelancers and Contractors

Hiring freelancers or contractors for short-term projects or specialized tasks is a cost-effective alternative to full-time hires. Freelancers bring specific expertise and flexibility, allowing you to scale your workforce as needed.

For example, hire a freelance graphic designer for a one-time branding update or a content writer to create marketing materials. This approach saves money while ensuring high-quality results.

Batch Tasks for Efficiency

Batching similar tasks reduces the mental effort of switching between different activities. For example, you can dedicate specific blocks of time to responding to emails, scheduling social media posts, or approving invoices.

This focused approach minimizes distractions and allows you to complete tasks more quickly and accurately. Encourage your team to adopt batching techniques to improve overall productivity.

Work Smarter, Not Harder

Saving time and money is about working smarter, not harder. By leveraging automation, outsourcing accounting, going paperless, and embracing remote work, you can streamline operations and reduce expenses.

Implement these hacks to optimize your business processes, free up resources, and focus on what truly matters: driving growth and achieving your goals. Small changes can lead to big results, making your business more efficient and profitable.

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Episode SummaryAlfred Bentley is an award-winning inventor and technologist who is also known for founding the renowned IBM ThinkPlace. His career pivoted when he was able to intersect his love for technology with his personal passion for home improvements. He founded vipHomeLink to improve homeownership with technology to homes worldwide. He is convinced that everyone is a genius! Are you?

Learn more about Alfred at: Alfred Y. Bentley III, PhD | LinkedIn

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Artificial Intelligence (AI) is no longer a concept reserved for tech enthusiasts or futuristic movies—it’s shaping industries, influencing job markets, and becoming a vital part of everyday life. For college students, the question is not whether you need to learn about AI but when. Spoiler alert—the time is now.

Whether studying business, engineering, design, or even psychology, AI can amplify your skillset, make your schoolwork more efficient, and set you apart in a competitive job market.

The Growing Influence of AIAI is not just a tool for users; it’s a transformative technology that college students can leverage across disciplines.

Imagine these scenarios:

• A marketing student uses AI to analyze customer trends instead of spending hours crunching spreadsheets manually.
• An engineering graduate builds more efficient structures with the help of AI-driven simulations.
• A fashion design significant uses AI tools to predict market trends for their following collection.

Being left behind in the rapidly advancing AI landscape isn’t just about missed opportunities; it also means falling behind peers who have embraced these capabilities.

Why College Students Should Care About Learning AIOptimize Time and Productivity

College life can be chaotic, with competing priorities around assignments, internships, and extracurricular activities. AI tools can simplify tasks like note-taking, organizing schedules, or even brainstorming essays. For example:

• Students can use AI tools like Grammarly to proofread reports or essays.
• AI-powered summarization software can parse hours of lecture recordings into keynotes.

The result? Students work more efficiently, freeing time to focus on more profound learning opportunities.

What’s Next for Students Interested in AI?Learning and understanding AI equips college students with the tools they need to thrive in a rapidly evolving world. The benefits go far beyond academics by creating opportunities for better productivity, creativity, problem-solving, and a competitive edge in their careers.

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The impact of disruption, hyperconnectivity, and uncertainty, coupled with the pace of change, causes many people to feel fearful and anxious. This results in them becoming defensive and reactive and ‘go under’ emotionally and ‘go inwards’ cognitively, often by ruminating about their past and what bad things may happen in the future. Dwelling on past mistakes, failures, and poor performance also causes them to disengage emotionally, take flight and move away, avoid taking action, fight, or freeze and become inert, paralysed, and immobilised. This results in resistance to the creative changes using Generative AI might bring because they lack the vital creative and emotional energy to generate creative thinking with AI; they will typically resist innovation-led change and stay ‘stuck’ in their habitual, safe, and conventional roles, capabilities, and identities.

Emotional energy is the catalyst that fuels the creative process. Understanding and harnessing this energy inspires and motivates individuals to explore and embrace creative thinking strategies in partnership with AI.

When a person’s emotional energy has contracted, it results in constrained, negative, pessimistic, and even catastrophic thinking habits.

Where there is no space, doorway, or threshold to take on anything new, novel, or different or to imagine what might be possible in an uncertain future to evolve, advance, or transform their personal or professional lives.

Emotional energy catalyses people’s hope, positivity, and optimism to approach their worlds differently.

When people are constrained from becoming hopeful, positive, and optimistic, they cannot apply foresight to explore future possibilities and opportunities at the accelerating pace that Generative AI tools offer in unleashing the human ingenuity and generating creative thinking required to solve challenges and increasingly complex problems.https://www.imaginenation.com.au/creative-problem-solving-generative-ai/

Augmenting human creativity

Generative AI, as highlighted in a recent Harvard Business Review article, “How Generative AI can Augment Human Creativity,” has the potential to assist humans in creating innovative solutions. Its role is not to replace humans, but to augment their creativity, helping them generate and identify novel ideas and improve the quality of raw ideas.

To empower individuals to make intelligent decisions and solve complex problems, it is crucial to notice, disrupt, dispute, and deviate from their unresourceful default patterns or habitual ways of doing things.

Because emotional energy is the catalyst that fuels the creative process, it is crucial to help people find ways to re-ignite their emotional energy.

Empowering, enabling, and equipping them to embody and take on new, more resourceful emotional states and traits that allow them to break free from the constraints by identifying and letting go of old, irrelevant roles, capabilities, and identities. To take on new ones to facilitate positive changes, solve challenges, and deliver highly valued innovative solutions in partnership with Generative AI to generate creative thinking.

Generating the power of questions in problem-solving

During the six-month coaching partnership, I applied and implemented three key strategies to partner with Generative AI and used creative thinking strategies to develop a comprehensive life-coaching plan for a coaching client that serendipitously co-created a range of transformational outcomes.

1. Identify the key challenges, strengths, and systemic nature of the core problem and set a goal for change.

Encouraged to experiment with coaching in partnership with Generative AI, I created a comprehensive summary of what my client and I agreed her core problem was. We defined a goal for effecting positive and constructive change and outlined evidence of achieving a successful outcome. I incorporated these elements into a descriptive paragraph and uploaded it into the Generative AI platform.

• Develop a range of catalytic questions.

I focused on designing four key catalytic questions, to evoke and provoke creative thinking strategies and requested the platform to design and develop a life-coaching plan to achieve our goal and solve her unique problem:

1. Integration involves showing that two things which appear to be different are actually the same:
2. What might be some key existing transformational coaching elements that can be integrated into the new life-coaching plan I am trying to create to solve this problem?
3. Splitting involves seeing how two things that look the same might actually be different and can be divided into useful parts, like an assembly line:
4. What might be some key components of transformational coaching plans that can be combined to connect with a life-coaching plan to help solve this problem?
5. Figure-ground reversal involves realising that what is crucial is in the background and not in the foreground, like the invention of Slack.
6. What might be some of the missing parts in the transformational and life coaching processes that might be included to help solve this problem?
7. Distal thinking involves imagining things different from the present, like the Tesla electric car.
8. What could be possible without boundaries, rules or limitations in harnessing the emotional energy required to partner with my client in our coaching relationship?

How might I create value for my client? What key constraints in her whole system relate to life coaching, and how might I leverage these to solve the problem differently?

It took less than a minute and consisted of a comprehensive, step-by-step, detailed plan that would have taken me at least half a day to consider and construct.

I was delighted to have an evidence-based example of successfully augmenting human creativity, partnering with Generative AI to generate creative thinking to advance my coaching partnership.

• Partner with applying a transformational process.

It took less than a minute and consisted of a comprehensive, step-by-step, detailed plan that would have taken me at least half a day of using my pause-power to construct. I was delighted to have an evidence-based example of successfully augmenting human creativity to experiment with when partnering with Generative AI to generate creative thinking in my coaching partnership:

• Generating and identifying a range of novel ideas towards improving her well-being.
• Exploring and improving the range and quality of the initial raw ideas by applying pause power to incubate, illuminate, and generate creative thinking.
• Identifying and developing a range of options for my client to choose from, allowing her to let go of what was depleting her emotional energy and retain her hopefulness, positivity, and optimism.
• Identifying and developing a range of options for my client to choose from, to take on to manifest the desired future state of well-being and re-energise her emotional energy.

What was the outcome?

By co-creating the safe and collective holding space with my client, we were able to support her to re-energise emotionally and apply future-oriented creative thinking strategies, by partnering with Generative AI to innovate my coaching approach and maximise our intelligence.

The outcome was personally transformative and sustained by:

• Ensuring she re-ignited and identified strategies and new habits to sustain her emotional energy and make the necessary changes and future choices.
• Applying circuit breakers and divergent thinking strategies to disrupt and dispute any unresourceful beliefs, biases, and behaviour patterns.
• Creating a safe space that allowed her to deviate her feelings, thoughts, and mindset to identify what new roles, capabilities, and identities to take on in the future and how they could benefit her and add value to the quality of her life.
• Assisting in creating various ideas and options to refine when making significant lifestyle change choices.

It was a powerful learning experience for both my client and myself, reinforcing and validating that “Generative AI’s greatest potential is not replacing humans; it is to assist humans in their individual and collective efforts to create hitherto unimaginable solutions. It can truly democratise innovation”.

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Real-time data is swiftly changing how businesses track shipment and inventory in business logistics. It permits the organization to instantaneously create an understanding of how goods move so it may correct operations quickly. Rather than trying to rely on obsolete manual records or an approximation, companies could now have accurate, minute-by-minute insight. This shift helps in smoothing operations, minimizing errors, and increasing efficiency throughout the supply chain. With this tool, a firm can be at an edge in competing, experience increased customer satisfaction, and also ensure that logistics are running as seamlessly as possible.

Improved Visibility Across the Supply Chain

Among the main advantages that one gets from real-time data is increased visibility across the supply chain. It makes it easier for companies to trace shipments, right from their origin to destination, in real-time and at each stage of their journey. This level of transparency is of special assistance in managing long or complex supply chains where merchandise may pass through several stages and locations. The ability to instantly track and view the status of shipments allows for better decision-making and quick responses to disruptions or delays. This visibility also facilitates communication with partners, customers, and vendors regarding the status of orders.

Improved Inventory Management and Stock Control

Real-time data also contributes to optimized inventory management. Businesses use continuous tracking of inventory levels to ensure they are neither over-inventory nor under-inventory, in either case potentially generating losses. It ensures an optimum on-hand inventory at all times by putting businesses in possession of accurate and timely information on stock levels, demand trends, and product movements. This could potentially allow for lower binding safety stock, reduce storage costs, and improve cash flow management. In addition, there is a link from the inventory data with the tracking system, enabling the business to provide seamless operations inside the warehouse and decrease the problem of inventory stock outs or unwanted aggregation.

Quick Response to Supply Chain Disruptions

Supply chain disruptions will always happen, but with real-time data, companies can respond much faster to minimize the impact. Be it due to weather conditions that cause a delay, an issue at a customs checkpoint, or a surprise inventory shortfall-the immediate availability of relevant data allows companies to take corrective action without wasting any time. With predictive analytics embedded into real-time systems, businesses can even anticipate disruptions before they happen and make proactive changes to circumvent them. This agility minimizes disruption to ensure customer satisfaction remains high and the supply chain operates as usual.

Increased Accuracy and Reduced Errors

Reliability is yet another key advantage of real-time tracking. Manual tracking methods or outdated systems are often prone to human error, leading to mistakes in inventory counts, shipment locations, and delivery dates. Real-time data minimizes these issues by automating tracking processes and reducing the chances of discrepancies. By relying on technology, businesses can ensure that all information is accurate and up-to-date, leading to fewer costly mistakes. Precise data is also crucial for efficient decision-making because a business can be assured that the insights on which it decides to act are correct, hence avoiding delays or miscommunication.

Improved Customer Experience

Real-time data improves the experience of the customer. With today’s fast-moving markets, customers expect speedier deliveries and more accurate, timely updates. Using real-time data allows the business to show its customers the live tracking information of their shipments so that they can keep track of where their shipment currently is. Clients can easily follow up on orders, including expected delivery times, which reduces customer service interventions. Such transparency engenders trust and satisfaction among customers, thus forcing loyalty and repeat business. Furthermore, the ability to quickly resolve any shipping or inventory issues ensures that customers are not left frustrated by delays or inaccuracies.

For businesses that try to be competitive and meet customer expectations, utilizing real-time data in logistics can have huge advantages. Advantages will include increased supply chain visibility to improved accuracy in inventory management. With real-time tracking, businesses can make smart decisions faster and respond to disruptions quickly in order to deliver a superior customer experience. As the logistics landscape continues to evolve, tapping into this powerful tool will be crucial for companies to stay ahead in an increasingly complex, fast-moving market.

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The global manufacturing industry is undergoing a paradigm shift as companies embrace digital transformation. As businesses strive to stay competitive in an increasingly digital world, manufacturers are adopting advanced technologies to optimize their operations, enhance productivity, and drive innovation. Digital transformation in manufacturing isn’t just about implementing new technologies; it’s about rethinking how organizations work at every level, from the factory floor to the executive suite. The following steps provide a comprehensive approach to achieving digital transformation in manufacturing, enabling companies to unlock greater efficiency and growth.

Define a Clear Vision and StrategyA successful digital transformation starts with a clear vision and strategy that aligns with the business’s overarching goals. Without a well-defined plan, even the best technology investments can fail to deliver value. Manufacturers should begin by understanding their current state, identifying areas of inefficiency, and outlining specific objectives for the transformation. This could include improving operational agility, reducing costs, or enhancing product quality.

Once the vision is in place, it’s essential to engage all key stakeholders in the planning process. This includes executives, operations teams, IT personnel, and even frontline workers. Their insights are invaluable, as they often hold deep knowledge about the processes that require improvement. By fostering a collaborative environment, manufacturers can ensure buy-in across the organization and tailor the transformation to meet the needs of every department.

Finally, setting measurable milestones along the digital transformation journey is crucial. These benchmarks will allow businesses to assess progress, make necessary adjustments, and celebrate successes. A clear roadmap not only guides the transformation but also helps maintain momentum, ensuring the company stays on track toward its long-term goals.

Invest in Cutting-Edge TechnologiesAt the heart of digital transformation lies technology. To remain competitive in the digital age, manufacturers must adopt advanced technologies that enable data-driven decision-making and operational efficiencies. These technologies can range from the Industrial Internet of Things (IIoT) to artificial intelligence (AI), machine learning, and robotics.

The Industrial Internet of Things allows manufacturers to connect machines, sensors, and systems, creating a network of smart devices that can communicate and collaborate in real-time. This connectivity enhances predictive maintenance, reduces downtime, and optimizes production processes. Additionally, AI and machine learning algorithms can be used to analyze vast amounts of data, uncover patterns, and provide insights that lead to more informed business decisions.

When investing in these technologies, it’s important to ensure seamless integration with existing systems. For instance, manufacturers can leverage platforms like VisualSP to provide in-context support for digital tools, offering employees real-time guidance without disrupting workflows. Such platforms improve user adoption and ensure that employees can maximize the benefits of new technologies with ease.

Foster a Culture of InnovationOne of the most critical aspects of digital transformation is the cultural shift required within an organization. Manufacturers need to foster a culture of innovation, where employees feel empowered to embrace new technologies and experiment with new ways of working. Without a willingness to change, even the most sophisticated technological advancements will be underutilized.

To cultivate this culture, leadership must lead by example. When senior leaders demonstrate openness to innovation, it sends a clear message throughout the organization that digital transformation is a priority. Encouraging collaboration and cross-functional teams is another effective way to foster innovation, as it brings together diverse perspectives and skill sets that can drive creative solutions.

Additionally, providing continuous learning opportunities is essential. As technologies evolve, so must the skills of the workforce. Offering training programs and resources to help employees stay up-to-date with the latest digital tools ensures that they can contribute meaningfully to the transformation effort. A culture that promotes curiosity, experimentation, and continuous learning is one that will thrive in a digital-first manufacturing environment.

Prioritize Data and AnalyticsData is the fuel of digital transformation. The ability to collect, analyze, and act upon data is what separates successful digital transformations from those that falter. Manufacturers generate vast amounts of data every day—from production lines, supply chains, and customer interactions—yet many struggle to turn this data into actionable insights.

To overcome this, manufacturers must prioritize data management and analytics capabilities. Investing in data analytics tools that provide real-time visibility into operations enables manufacturers to make faster, more informed decisions. These insights can be used to improve product quality, optimize resource allocation, and reduce operational inefficiencies. Moreover, advanced analytics can help anticipate trends, allowing companies to proactively adjust to changing market conditions.

Building a solid data infrastructure is equally important. This includes ensuring data is accurate, secure, and accessible across the organization. Many manufacturers are turning to cloud-based solutions that allow them to scale their data capabilities and support collaboration between departments. With the right infrastructure in place, companies can harness the power of data to drive continuous improvement.

Leverage Automation and RoboticsAutomation and robotics are revolutionizing the manufacturing industry, enabling companies to enhance productivity and reduce costs. By automating repetitive and manual tasks, manufacturers can free up their workforce to focus on higher-value activities, such as innovation and problem-solving. This shift not only increases efficiency but also reduces the potential for human error, leading to more consistent product quality.

One of the most prominent applications of automation is in the use of robotic process automation (RPA) and collaborative robots, or “cobots.” Cobots are designed to work alongside human operators, enhancing their capabilities rather than replacing them. These machines are equipped with advanced sensors and AI-driven algorithms that allow them to perform tasks with precision and adaptability, making them ideal for complex or hazardous work environments.

However, implementing automation requires careful planning. Manufacturers must assess which processes are best suited for automation and ensure that their workforce is prepared to work alongside new technologies. Training employees on how to operate and maintain automated systems is critical for long-term success, as it ensures both human and machine can collaborate effectively to drive operational excellence.

Enhance Cybersecurity MeasuresAs manufacturers become more connected through digital technologies, the risk of cyberattacks increases. Cybersecurity must be a top priority during the digital transformation journey to protect sensitive data and ensure the integrity of production systems. A single security breach can disrupt operations, damage a company’s reputation, and result in significant financial losses.

Manufacturers need to adopt a proactive approach to cybersecurity by implementing comprehensive security protocols and technologies. This includes firewalls, encryption, and intrusion detection systems, as well as regular security audits and vulnerability assessments. Additionally, educating employees on best cybersecurity practices is essential, as human error is often the weakest link in a company’s security defenses.

Many manufacturers are also turning to advanced cybersecurity solutions, such as AI-driven threat detection systems, which can identify potential risks before they lead to breaches. By continuously monitoring systems and analyzing data for suspicious activity, these solutions provide an additional layer of protection. In an increasingly digital world, robust cybersecurity measures are non-negotiable for manufacturers aiming to secure their digital future.

Ensure a Scalable and Sustainable TransformationDigital transformation is not a one-time project but an ongoing journey. To ensure long-term success, manufacturers must focus on scalability and sustainability. This means adopting technologies and practices that can grow with the business and adapt to changing market conditions.

Scalability is particularly important as businesses expand or introduce new product lines. Technologies such as cloud computing, modular automation systems, and scalable data platforms enable manufacturers to adjust their operations with minimal disruption. Additionally, investing in sustainable practices, such as energy-efficient machinery or green manufacturing processes, can help companies reduce their environmental impact while also improving their bottom line.

To sustain digital transformation, it’s important to continuously revisit and refine the strategy. As new technologies emerge and market demands shift, manufacturers must remain agile and open to change. Regularly evaluating the effectiveness of current processes, gathering feedback from employees, and staying informed about industry trends will help ensure that the transformation is not only sustainable but also delivers ongoing value.

By following these comprehensive steps, manufacturers can navigate the complexities of digital transformation and position themselves for long-term success. From defining a clear vision to fostering innovation and prioritizing cybersecurity, each step is critical to building a resilient, competitive, and digitally empowered manufacturing operation.

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UK Connect, a leading provider of technology solutions for the construction industry, revealed its suite of innovative services designed to boost team productivity, improve connectivity, and leverage the Internet of Things (IoT) for smarter construction practices.

The company’s offerings are based on the findings of the Construction Skills Network (CSN) 2024-2028 Outlook Industry Report, which identified significant challenges and opportunities in the construction sector, such as technological advancements, regional disparities, and the ongoing demand for a skilled workforce. However, despite the negative undertone, the research also identified some interesting growth opportunities.

UK Connect’s connectivity solutions are strategically designed to address these challenges head-on while empowering construction firms to capitalise on emerging opportunities. Key features include:

• Seamless wireless connectivity: Reliable wireless connectivity is essential for modern construction sites to facilitate easy communication and fast data transfer. UK Connect provides all-inclusive, hassle-free Wi-Fi coverage to keep construction sites connected, allowing for efficient project management and easily accessible real-time updates.
• Smart construction with IoT: IoT is the brains behind the operation, providing advanced monitoring and automation capabilities to construction sites globally. UK Connect’s IoT solutions streamline data collection, transmission, and analysis, for secure and timely insights across diverse sectors.

“We are excited to continue supplying the construction industry with these innovative solutions,” said Joe Budnar-Hunt, Chief Technology Officer at UK Connect. “Using the power of technology, we can help construction firms improve efficiency, reduce costs, and deliver projects more effectively.”

For more information, you can visit UK Connect.

About UK Connect

UK Connect is a leading provider of wireless connectivity solutions for the construction industry. With expertise in 5G, satellite communications, private cellular networks, and more, UK Connect uses innovative technology to empower construction firms to boost employee productivity, improve site safety, and streamline operations through reliable and secure communication across diverse sectors.

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As businesses embrace a more sustainable future, electric vehicle (EV) charging infrastructure is increasingly becoming a crucial component of workplace design. Offering smart charging solutions is no longer just a perk for forward-thinking companies; it’s a necessary move to attract top talent, reduce environmental impact, and enhance operational efficiency. Companies that strategically integrate EV charging into their workplace setup find themselves not only ahead of the curve but also offering a valuable service that resonates with a workforce seeking greener alternatives.

A well-designed EV charging infrastructure benefits both employees and employers. For employees, it provides convenience, encouraging the adoption of electric vehicles while eliminating range anxiety. For employers, it represents a commitment to corporate sustainability goals, signaling leadership in environmental stewardship. In today’s competitive job market, these offerings can set companies apart as innovators and responsible corporate citizens. To optimize this, the integration of intelligent, user-friendly charging solutions is essential.

Incorporating smart charging systems into the workplace doesn’t just solve immediate logistical issues; it lays the groundwork for long-term growth and adaptation. As more employees make the switch to electric vehicles, scalable charging options will be key. Ensuring that these systems are future-proof and flexible enough to meet growing demands is critical to sustaining both employee satisfaction and operational functionality.

The Business Case for EV Charging StationsInvesting in EV charging stations presents a strong business case, especially as the global push towards sustainability accelerates. One immediate advantage is the attraction and retention of talent. In industries where the competition for top-tier professionals is fierce, providing modern, eco-friendly amenities like EV charging can tip the scales in a company’s favor. Today’s workforce, particularly younger generations, prioritize environmental responsibility and expect their employers to align with these values.

Moreover, the installation of smart charging solutions can contribute to a company’s green certification efforts, enhancing its reputation. Programs like LEED (Leadership in Energy and Environmental Design) award points to businesses that integrate energy-efficient and sustainable technologies, and EV chargers are a natural fit for such initiatives. Companies can also take advantage of local and federal incentives for EV infrastructure installation, making the upfront investment more palatable.

The operational benefits extend beyond employee engagement. Smart charging stations can also help manage the building’s energy consumption. For example, intelligent load balancing ensures that chargers operate without overburdening the electrical grid during peak hours. This reduces energy costs and mitigates the risk of disruptions. When thoughtfully implemented, charging stations do more than provide a service—they streamline energy usage in the workplace.

Implementing Scalable and Flexible Charging SolutionsAs the number of EVs on the road increases, it’s crucial for businesses to think about scalability. A workplace that installs only a handful of charging points today may find itself in need of significant upgrades within a few years as EV adoption rises. To address this challenge, companies must consider both their current and future needs, ensuring their charging infrastructure is built to grow alongside their workforce’s demand.

Scalability means not just adding more chargers but ensuring that the infrastructure can handle increased loads. A distributed design, which enables multiple dispensers to be powered from a single power cabinet, is one of the more innovative approaches on the market today. Companies like ChargeTronix are pioneering this space with modular designs that allow for easy expansion without requiring a complete overhaul of existing systems. Their solutions not only support multiple users simultaneously but also provide advanced features such as integrated payment systems and customizable management options tailored to the unique needs of each business.

Flexibility is another crucial component. Workplaces may need to cater to a wide range of users, from employees who charge daily to visitors who need a quick boost. Smart chargers that offer both AC and DC fast charging options provide this level of versatility. By future-proofing their installations, businesses ensure they can meet the evolving demands of their workforce without requiring constant, expensive upgrades.

Optimizing Energy Efficiency with Smart Charging TechnologiesSmart charging systems do more than just power EVs—they optimize the overall energy efficiency of the workplace. As businesses grow and more employees adopt electric vehicles, managing energy demand becomes critical. The integration of smart charging technologies allows companies to monitor, control, and optimize electricity consumption, ensuring they stay within energy budgets and avoid grid overloading.

Load management is an essential feature of any modern EV charging system. During peak usage times, energy demand can spike, which may lead to higher utility costs or even power outages. Smart charging stations with dynamic load management capabilities can distribute power evenly across all active chargers, avoiding these issues. By shifting energy loads to off-peak hours, companies can take advantage of lower electricity rates and reduce their overall energy costs.

In addition, these technologies provide valuable data insights. Smart chargers allow businesses to track usage patterns, identify inefficiencies, and adjust their energy strategy accordingly. Data-driven decisions can help optimize energy consumption and reduce the company’s carbon footprint, contributing to long-term sustainability goals. With the right analytics, businesses can not only reduce waste but also improve operational efficiency.

Enhancing Employee Experience through Convenient ChargingOne of the most immediate benefits of workplace EV charging stations is the convenience it offers employees. For workers who rely on electric vehicles, the ability to charge at work alleviates the stress of finding public charging stations or worrying about battery range during long commutes. This is especially critical in regions where public EV infrastructure is still developing or where EV adoption outpaces charger availability.

Offering workplace charging options can enhance employee satisfaction and productivity. Employees no longer have to take time out of their day to search for an available charging station or pay for public chargers, which can be expensive. Instead, they can focus on their work, knowing their vehicle is being charged conveniently and securely while they’re at the office. For companies, this translates into higher employee morale and a more positive workplace culture.

Providing seamless user experiences is a must, and smart charging systems make this possible. Features such as mobile app integration, real-time charger availability tracking, and flexible payment options add to the convenience factor. These systems allow employees to check charger status, reserve a slot, and even receive notifications when their vehicle is fully charged—all through an app, further enhancing the user experience.

Leveraging Charging Solutions for Corporate Sustainability GoalsAs sustainability becomes a core focus for companies worldwide, EV charging stations are a powerful tool in advancing corporate social responsibility (CSR) initiatives. These stations not only demonstrate a company’s commitment to reducing its environmental footprint but also serve as a tangible example of innovation and forward-thinking. By investing in smart charging infrastructure, businesses are directly contributing to cleaner transportation and supporting the global shift towards renewable energy.

Workplace EV chargers can significantly reduce a company’s carbon emissions by promoting the use of electric vehicles among employees. In turn, this helps decrease reliance on fossil fuels and lowers the company’s overall carbon footprint. In some cases, companies can even use solar power to run their charging stations, further integrating renewable energy sources into their sustainability strategy.

Charging stations also provide opportunities for employee engagement around sustainability. Businesses can encourage eco-friendly behaviors by incentivizing EV usage or offering rewards for carpooling and charging at the office. By aligning workplace practices with broader environmental goals, companies can enhance their public image, attract eco-conscious employees, and appeal to customers who value sustainability.

The Future of Workplace Charging: Innovations on the HorizonThe future of workplace EV charging is set to become even more dynamic as innovations continue to transform the sector. With advances in energy storage, charging speeds, and connectivity, tomorrow’s charging stations will likely be far more efficient and responsive to the needs of both the user and the grid. Innovations like vehicle-to-grid (V2G) technology, where EVs can supply energy back to the grid during peak times, represent a new frontier in optimizing energy use.

Faster charging solutions are another area of development. While most current workplace chargers provide Level 2 charging, which takes several hours to fully charge a vehicle, advancements in DC fast charging will dramatically reduce this time. Some companies are already exploring ultrafast chargers capable of powering vehicles in minutes, making charging as quick and convenient as refueling a gas-powered car.

The rise of artificial intelligence (AI) in energy management is poised to further revolutionize how workplaces manage their charging infrastructure. AI-powered systems can predict energy demand, optimize charger deployment, and ensure that chargers operate at peak efficiency. As these technologies become mainstream, businesses will have more tools than ever to manage their workplace energy ecosystems and create truly smart, sustainable workplaces.

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The price of progress is often paid in human suffering.

—Unknown

As AI continues to revolutionize our world, we often marvel at its capabilities. From self-driving cars to personalized recommendations, artificial intelligence seems to have no limits. Yet, behind this dazzling facade lies a darker reality: the human cost of AI’s rapid advancement.

While AI is often hailed as a technological marvel, its development and deployment often rely on a vast, invisible workforce. These individuals, often located in developing countries, are tasked with the monotonous and often disturbing work of training AI algorithms. They may be exposed to graphic content, such as violent videos or disturbing images, as they label data to teach AI systems how to recognize and respond to different inputs.

The psychological toll of this work is significant. Constant exposure to distressing material can lead to anxiety, depression, and post-traumatic stress disorder (PTSD). Additionally, these workers often face poor working conditions, low wages, and limited job security. The exploitation of this vulnerable workforce is a stain on the reputation of the tech industry and a stark reminder of the ethical implications of AI development.

To address this issue, it is imperative that tech companies adopt more ethical and sustainable practices. This includes investing in the well-being of their workers, ensuring fair wages and working conditions, and developing AI systems that minimize the need for harmful data labeling. By taking these steps, we can harness the power of AI while safeguarding the dignity and well-being of those who make it possible.

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Episode DescriptionIn this episode of The Mind Takeaway podcast, we explore the fascinating and complex world of AI ethics with Camila, an AI ethics research expert at SAP. We explore the development of AI ethics over the past decade and its crucial role in ensuring that AI technologies are designed and used responsibly and ethically. Camila sheds light on the significant gaps in AI development, the ethical concerns surrounding AI, and the importance of safeguarding human rights and societal values amidst rapid technological advancements.

We discuss the challenges posed by biased and incomplete data, the Western-centric nature of current AI technologies, and the implications of AI-generated data. Camilla emphasises the need for a balanced approach to AI development, integrating ethical principles into the engineering cycle and fostering collaboration among diverse stakeholders, including policymakers, legal experts, and designers.

We also touch on the EU AI Act, its impact on consumer and business AI technologies, and the importance of transparency, explainability, and quality testing in AI systems. The conversation highlights the necessity of slowing down and reflecting on the broader implications of AI, including environmental considerations and the right to disconnect.

•Disclosure: Camila’s options are her own and not of her company.

Timestamps

01:20 Introduction to Camilla and her role at SAP

03:45 The development and importance of AI ethics

08:10 Ethical concerns in AI: Bias, discrimination, and societal impact

12:35 The Western-centric nature of AI technologies

16:50 The implications of AI-generated data and synthetic data

21:15 The EU AI Act and its impact on AI deployment

26:40 Balancing innovation with ethical considerations

31:05 The role of collaboration in achieving responsible AI

35:20 Environmental considerations and the right to disconnect

40:10 The importance of integrating human rights into AI development

45:00 Reflecting on the broader implications of AI and technology

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Many of my coaching clients have recently shared their struggles with feeling tired, emotionally overwhelmed, and cognitively overloaded and are close to burnout. They attribute these issues to the pervasive and addictive nature of technology, exacerbated by the pandemic and divisive global conflicts, accelerating change, and the rise of AI and hybrid work. As a result, many have retreated and frozen into habitual, reactive ‘busyness.’ This affects their overall emotional, physical, and mental health and wellness, inhibits their ability to focus, create, invent, and innovate, and restricts their optimism, hope, and positivity about their future in an unstable and uncertain world. Coaching creates a unique opportunity to partner with people to develop their pause–power to identify the transformative actions to reverse this pervasive phenomenon.

What is pause-power?

A coaching session usually serves as a first step towards cultivating the pause power needed to stop, observe, reflect, and take valuable time out to rest, replenish, re-energise, and reboot. This allows people to courageously notice, attune to, and express their true feelings and thoughts, to disrupt, dispute, and deviate them to develop the pause-power required to heal and provide relief, hope, and optimism for a better future.

Everyone must cultivate intentional pause power to empower them to observe and understand their inner and outer worlds. This practice helps them remove distractions, stop multitasking, and break free from the ‘busyness’ that depletes their cognitive, emotional, and visceral resources, putting them in the driver’s seat of their mental and emotional well-being.

Self-reflection and reflective practice become potent tools, enabling people to move away from reactivity and short-term focus and towards taking the transformative actions to adapt, create, invent, and innovate.

Hitting your pause button

Being adaptive, creative, inventive, and innovative involves consciously taking your hands off the controls and encouraging yourself and others to notice and disrupt your habitual and addictive ‘busyness’ (time scarcity + task focus).

This awareness is the first step towards reclaiming your focus and attention so that you can engage with and interpret the modern world rather than try to control it or withdraw from it.

Being willing to take a break and hit the ‘pause button’ stops your continuous cycle of doing. It focuses your attention on breaking limiting beliefs or unresourceful patterns and provides a support structure for applying rigorous perception practices to our daily lives.

Using pause power to create a place, as recently described by Otto Scharmer from the Presencing Institute:

“Between action and non-action, there is a place. A portal into the unknown. But what are we each called to contribute to the vision of the emerging future? Perhaps these times are simply doorways into the heart of the storm, a necessary journey through the cycles of time required to create change”.

What does pause power involve?

A pause is created when you suspend activity, a time of temporary disengagement when you no longer move towards any goal. It can occur amid almost any activity and can last for an instant by taking a deep breath to get grounded, for minutes to become mindful or to take a rest, for hours to enjoy a well-deserved break, or for years to experience life in a different culture or place.

Intentionally pausing enables you to take time between your range of habitual, largely unconscious reactive responses; it helps our brain’s executive function utilise the valuable ‘empty spaces’ between stimulus and response and between different ideas. It creates a space open to options and choices for being, thinking and acting differently.

Doing this allows you to notice and disrupt unresourceful and habitual auto ‘stimulus-response’ default patterns, which usually occur when things go wrong, you make a mistake and fail, or you dive into blaming, shaming or avoiding others as part of our naturally wired defence mechanisms.

Radical acceptance

Learning to pause is one of the critical steps in innovation because it helps you initiate a practice of radical acceptance. This requires embracing uncertainty, or ‘what is’ truly happening in the present moment, relationship, or situation, by accepting things just as they are.

“During the moments of a pause, we become conscious of how the feeling that something is missing or wrong keeps us leaning into the future, on our way somewhere else. This gives us a fundamental choice in how we respond: We can continue our futile attempts at managing our experience or meet our vulnerability with the wisdom of Radical Acceptance”.

By being willing to dive into an ‘empty space’ from an emergent process, you can unleash possibilities, opportunities, options, and choices toward identifying the transformative actions that create your desired future.

People who can artfully and skillfully facilitate creative conversations that funnel pause power and co-create valuable ‘empty spaces’ to occur can generate our imagination and curiosity to manifest glorious moments of insights required to emerge creative ideas.

Pausing also enables you to observe, pay attention, notice, and regulate how your overall nervous system impacts and manages your brain’s functions. This is key to being practical, resourceful, healthy, and productive in the face of volatility, complexity, uncertainty, and accelerating change in our hyper-connected world.

It also needs rest to do this. By applying our pause power and giving ourselves some rest, we offer our bodies, hearts, and minds a chance to recharge, keep moving, and work towards taking the transformative actions required to build better workplaces and flourishing futures.

A valuable toolkit and habit

This skill is valuable for everyone to reflect upon, cultivate and master. It is initiated by intentionally stopping by hitting an invisible cognitive ‘pause button’ to observe, pay attention, notice your inner experience, and see yourself as the cause of it.

Developing pause power involves six simple vital steps and questions:

1.Retreat from reacting to the situation – by stepping back into the present moment or time to notice, be with, allow, accept (radical acceptance), and acknowledge ‘what is’ going on internally and externally, and be willing to name it with detachment and discernment.

• What is going on for me right now – how am I feeling about it?

2. Step up and out to disrupt yourself and create an opening, doorway, threshold, or empty space – to allow something new to emerge.

• What can I learn from this situation?

3. Step up and out to disrupt yourself and create an opening, doorway, threshold, or empty space – to allow something new to emerge.

– What can I learn from this situation?

4. Be willing to introduce and explore options and choices that allow you to deviate and refocus your attention on what really matters – taking a rest, having a holiday, completing a project, being a better person, getting a new job, or getting a promotion.

• What are some of my options for change?

5. Be inquisitive, curious, and open to reimagining, reinventing, and pivoting – an intention, mindset, behaviour, task, goal, or business focus to re-plenish, re-energise, re-engage and re-boot to mobilise yourself.

• How might I feel, think, or act differently to achieve my outcome?

6. Step out into the system’s edges – by being calm, hopeful and optimistic, to identify the transformative actions required to move towards and exploring new creative, inventive, and innovative solutions for providing value in ways people appreciate and cherish.

• What will I do next?

Engaging in a Looking Lab

As many of our ImagineNation community members know, I am currently writing a book on ‘Being Innovative.’ There is a whole chapter on developing pause power to help people engage what Christian Madsbjerg calls in his latest book “Look: How to Pay Attention in a Distracted World” (Riverhead Books) – a Looking Lab, to:

“Get away from your screens, turn off your notifications, go out into the wilds of reality, and look around. Let go of all filters—clichés, conventions, colour corrections, whatever they may be. Try to pay attention to the simple act of seeing.”

He reveals that “if we choose to look for them, there are invisible worlds all around us ready to reveal their magic. The seemingly mundane or average can appear extraordinary, but only if we take the time to notice and see it”.

This is a vital part of our remarkable human capacity to transform through the slow, patient act of observing, attending, noticing, replenishing, re-energising, re-engaging, and re-booting to take the transformative actions that will help you make the world a better place and achieve your 21st-century growth and success differently.

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Virtual humans, also known as digital avatars or AI personas, have rapidly emerged as a transformative technology in recent years. These computer-generated entities are designed to interact with real people in increasingly lifelike and sophisticated ways. From customer service chatbots to digital influencers on social media, virtual humans are finding applications across industries like entertainment, education, healthcare, and business. As artificial intelligence and computer graphics continue to advance, these digital beings are becoming more realistic, intelligent, and capable of nuanced communication – blurring the lines between human and machine interaction in both online and physical spaces.

As science fiction author William Gibson aptly noted, “The future is already here – it’s just not evenly distributed.” This sentiment rings particularly true in the realm of virtual humans, where cutting-edge technology is steadily becoming a part of our everyday lives.

Sara Giusto is a talent manager, but not in the sense you might imagine. Her biggest client is Imma, an influencer with pink hair … who isn’t human. Giusto discusses what the rise of “virtual humans” means for the real world — and invites imma onstage to explore an important question: In an increasingly digital world, what’s really real?

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Have you ever looked at a piece of art and thought to yourself, “I wish I could do that”? Or maybe you’ve wondered how authors can conjure up such impactful stories. Or you may have even said, “I don’t have a creative bone in my body!”

Whether it’s of a famous artist in any number of disciplines or something closer to home such as a fellow student or co-worker, we’ve all experienced creativity envy at some point. Contrary to popular belief, creativity is hardwired into each of us. Creativity is the analytical brain collaborating with the imaginative brain.

Think about the smartphone. Thousands of people with expertise in different areas – coders, app developers, marketers, etc – collaborated on an idea that was once considered impossible. Art and science, innovation and logic.

Psychologists define creativity as “the ability to produce or develop original work, theories, techniques, or thoughts.” It’s also often defined as thinking “outside the box.” Simply stated, creativity is the ability to see things – situations, problems and opportunities – differently and construct new ideas.

Psychologist, Mihaly Csikszentmihalyi, first explored the mental state of flow in his book “Creativity: Flow and the Psychology of Discovery and Invention.” A leading theorist in the positive mental state, he describes creativity as both artistic and analytical and maintains that creativity needs to be cultivated and is necessary for the future of our country, if not the world.

“Creativity is a central source of meaning in our lives … most of the things that are interesting, important, and human are the results of creativity … when we are involved in the creative process, we feel that we are living more fully than during the rest of life.” -Mihaly Csikszentmihalyi,

Developmental psychologists maintain that our world view and our ability to think creatively begins to change about the time we leave elementary school. A landmark longitudinal study conducted between 1959 and 1964 involving 350 children found that around 4th grade the freedom to wonder declines sharply.

Since then, other researchers have explored this idea of nurturing creative thought. In a 2010 study at North Dakota State University, psychologists divided a large group of undergraduate students into two groups. The first group was given the following prompt:

You are 7 years old.

School is canceled, and you have the entire day to yourself.

What would you do? Where would you go? Who would you see?

The second group was given the same prompt but instead of considering it from the perspective of a 7 year old – they remained in their adult mindset.

You have the entire day to yourself.

What would you do? Where would you go? Who would you see?

The researchers found that the students who were given the first prompt – think like a 7 year old – exhibited higher levels of creativity and originality than did those in the second group. Perhaps even more significant was that the effect was especially pronounced with subjects who identify themselves as introverts.

“We cannot solve our problems with the same thinking we used when we created them.” – Albert Einstein

What’s the science behind it? The emotional brain is fully functional by about age 12. But the prefrontal cortex (the region that controls executive functions such as complex cognitive behavior, decision making, and social control) doesn’t fully mature until the mid-twenties. So, in the early grades, students create with relative freedom. The purple cow is deemed creative and imaginative. By fifth grade, the prefrontal cortex is showing signs of development specifically in the form of inhibitions. Students begin to moderate their behavior based upon judgment from others.

By high school, students are very much aware of how others view their work and most of their academic experiences have centered around “the right answer” rather than innovative thinking. Purple cows no longer exist and we begin to associate being “wrong” with a penalty or consequence. Our prefrontal cortex trumps creativity.

Some people are gifted with the knack for creativity. If you feel like you aren’t one of those insanely lucky people, it doesn’t mean you’re doomed. Much like a muscle, creativity is something you can nurture and cultivate.

Creativity is so easy to cultivate, you can do it in your sleep!Simple strategies like listening to unfamiliar ambient music and the practice of meditation can open neural pathways and create the conditions for you to think see a different perspective. It’s been proven that spending time in nature makes us more creative. Looking at trees and leaves — instead of our electronic devices — reduces our anxiety, lowers our heart rates, soothes us, and allows our brains to make connections more easily.

The most basic way to boost your creativity is getting enough quality sleep. Rapid Eye Movement, or REM sleep (the “dream phase”), promotes creative problem-solving. Researchers found that for creative problems that you’ve already been working on, the passage of time will help you discover solutions. But or new problems, only REM sleep enhances creativity because of the way sleep fosters the formation of associative networks in the brain.

In a few cases, dreams themselves have led to scientific breakthroughs. For example, the shape and structure of DNA eluded scientists until 1953, when Dr. James Watson had a dream that made him consider the double helix. According to Watson’s 2005 TED Talk, the dream was of two intertwined serpents with heads at opposite ends.

Paul McCartney was just 22 when he “woke up with a lovely tune in my head.” He got up and easily picked the tune out on the piano, but was convinced that it must have been something he heard years ago and subconsciously remembered. After further investigation revealed that it was a McCartney original, he jotted down some lyrics: “Scrambled eggs, oh, my baby, how I love your legs.” The real words to “Yesterday” came later.

Jack Nicklaus figured out why his game was off after he dreamed that he was the G.O.A.T on the links in a way he hadn’t for a while. After analyzing the dream, the golf master realized he was gripping the club differently in the dream than he did in real life. “I tried it the way I did in my dream and it worked. I feel kind of foolish admitting it, but it really happened in a dream.”

Fire up your ACC to inspire “AHA” moments. The brain’s anterior cingulate cortex (ACC) plays a role in salience and executive attention, and handles error correction by detecting conflicting signals in the brain – including alternative strategies for solving a problem. However, the brain can’t use two different strategies at the same time.

Some are strongly activated, because they’re the most obvious. And some are weak and only remotely associated to the problem. These ideas are the creative ones. When the ACC is activated, it can detect these non-obvious, weakly activated ideas and signal the brain to switch attention to them. Cue the “AHA” moment.

So, how do we fire up the ACC?Check your mood. When we’re in a good mood, the ACC is more sensitive to new insights, odd thoughts and strange hunches. The opposite is also true. While a good mood increases creativity, a bad mood amplifies analytical thought. The brain plays it safe with tried and true options — the logical, the obvious, the sure thing — rather than taking the risk thinking “outside the box.”

Increase exercise to decrease stress. Physical activity that elevates your heart rate also lowers stress levels by flushing cortisol out. This lowers anxiety, augments our good mood and amps up the ACC’s ability to detect more remote possibilities. Exercising releases endorphins and a chemical like Miracle-Gro that facilitates the growth of new brain cells and connections between them.”

Connect with different people. Remember the brain and its predisposition to take the lazy way out? Get out of your comfort zone. Diversity makes the brain work harder by challenging stereotypes. In addition, researchers at Johns Hopkins University foundthat exposure to diverse people and experiences can foster the development of more complex forms of thought, including the ability to think critically.

Nurture curiosity. When our curiosity is triggered, we are more open minded and we make fewer decision-making errors that result from confirmation bias, stereotyping and flawed assumptions. Curiosity reframes problems as challenges and enables flow which encourages creativity and strategic problem solving. Curiosity also counters anxiety and depression which significantly limit cognition and mental acuity.

We all need to be creative in our daily lives, whether it’s developing a marketing campaign for a new product, planning a surprise birthday party for a family member or making a Halloween costume out of trash bags and balloons. Nurturing creativity in all aspects of your life—from the professional to the personal—can impact you in a number of positive ways.

The enemy of creativity isn’t a lack of imagination; it’s a commitment to the status quo.

The next time you want to tap into your creative brain, think of it as a muscle that you can strengthen and grow with intention.

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Living in this modern age, the rapid advancement of technology made using custom chatbot development services a must for any business. Whether to improve customer response, smoothen internal flows within the organization, or increase consumer engagement, an effective chatbot can do all this and more. Today there is a versatile landscape of AI chatbot development service providers using a host of tools and techniques fto create powerful and responsive solutions.

This tutorial will take you through the basic steps of how to build a chatbot, from defining the purpose to optimization for long-term success.

What Is the Primary Purpose of Your Chatbot?The first thing you must do when choosing to build a chatbot is to define its purpose. Do you seek to automate customer service and cut the costs of outsourcing a call center? Do you want to create a sales assistant for your e-commerce website? Do you need to teach your employees or automate onboarding?

Understanding the specific goals of your chatbot is crucial, as it will guide every other decision in the tech development process.

For instance, a manufacturing chatbot development company might create a bot that helps clients track supply chain logistics or machinery maintenance schedules. On the other hand, a chatbot for a retail company might assist users in finding products or processing returns. Once you establish why you need the chatbot, it will be easier to tailor its design and functionality to meet your goals.

Who Is Your Target Audience?The second most important factor to understand is who your audience is. A chatbot designed for tech-savvy millennials will differ quite a bit in tone, functionality, and user experience compared to one designed for seniors who need healthcare advice. Consider the following when identifying your audience:

• Demographics: What are the audience’s age, professions, and level of education? Understanding all this is vitally important when setting up your chatbot’s tone of voice and even its vocabulary.
• User Needs: Are the people you work for looking for a quick answer, long information, or a recommendation based on their interests? This data is necessary for the chatbot development company to design the solution’s functionality.
• Platform Preference: Unlike one-size-fits-all, different audiences prefer different platforms-be it messaging apps, websites, or mobile apps. Backend integration capabilities will greatly affect your chatbot’s development process. Therefore, you must understand exactly what platforms to use it on.

By defining the target audience, you have the ability to align your chatbot development service to the expectations of users. This way you’ll have a higher chance of attracting, converting, and retaining customers.

What Platforms Will Your Chatbot Be Accessible On?The platform will determine what technologies to use when building your chatbot. The most common options include:

• Website: Ensure that every website visitor you have can access real-time support 24/7.
• Mobile App: If your business primarily deals with mobile traffic, you can add a chatbot to your app to boost user engagement and customer loyalty.
• Social Media: Social media platforms are the best place to deploy customer support chatbots. The most popular options for this in 2024 are Facebook Messenger, WhatsApp, and Telegram.

The majority of firms that offer custom chatbot development services can build a tool supported by multiple platforms. Therefore, you can provide your clients with a consistent experience across devices.

What Programming Languages and Frameworks Are You Familiar With?The platform you choose for deploying your chatbot will largely determine the programming language and frameworks needed to build it. The most popular options for custom chatbot development services in 2024 include:

• Python: Versatile by nature, Python is used almost everywhere in AI. The reason is that it’s very simple and flexible with a wide range of available libraries-like NLTK and TensorFlow.
• Node.js: Since Node.js is perfect for real-time application development, it automatically gets first preference among chatbots if the requirement is for speed and scalability.
• Dialogflow: Dialogflow by Google is an influential platform for creating conversational interfaces that can easily integrate with a number of platforms, including Google Assistant.
• Rasa: This open-source framework has gone mainstream in most of the chat bot development services that create higher-scale AI-driven solutions with flexible integrations and NLP capabilities.

If you’re outsourcing the work, make sure the chatbots development company you choose has experience working with the necessary programming languages and frameworks.

How Will You Collect and Process the Data Needed to Train Your Chatbot?Data is the backbone of a chatbot, especially when its performance is enhanced using machine learning algorithms. The chatbot requires large volumes of relevant information to understand the user’s query and respond appropriately. This data comes from:

• Customer Queries: One can train the chatbot on various historical data of customer interactions to respond to frequently asked questions.
• Product or Service Data: For example, in e-commerce chatbots, this would mean integration of product catalog data and user preferences for recommendations.

If you are looking for an AI chatbot development service, they must have broad experience in collecting, processing, and preparing large datasets. These companies can use several machine learning techniques in order to optimize the bot for higher performance and accuracy.

What NLP Techniques and Algorithms Will You Employ?Chatbots are able to understand human speech patterns and respond to them by using NLP (Natural Language Processing) technology. Effective NLP enables a chatbot to understand human speech patterns, however diverse or grammatically incorrect the phrasing may be.

Features such as tokenization, entity recognition, and sentiment analysis are commonly used to enrich the chatbot’s interactions. Chatbot development services today are based on advanced algorithms, for example, BERT and GPT-3. This tech enables the machines to support more in-depth conversations.

When working with a chatbot development company, you should ask what specific NLP algorithms and techniques they use. This will help you understand what the bot they create will be capable of.

How Will You Test Your Chatbot’s Performance and Identify Areas for Improvement?Before you deploy the chatbot, you must have it thoroughly tested by various groups of professionals and regular users. These tests will verify that your chatbot ‘behaves’ well and meets user expectations. Some of the testing methods include:

• Unit Testing: Testing the individual components of the bot in response to how it would react or respond to a certain query.
• Usability Testing: Real users interact with the bot and give feedback.
• A/B Testing: Various versions are run to come up with the best-performing chatbot.

In addition, the chatbots development company you work with can help you track various important metrics. For example, you can track user activity, response accuracy, and satisfaction rates to understand how to improve your solution in the future.

What Strategies Will You Use to Continuously Improve Your Chatbot Over Time?Testing doesn’t stop when your chatbot goes live. Continuous improvement is what will keep it moving forward with the changing needs of users, new data, and evolving technologies. To achieve this you will need:

• User Feedback: Let the users give feedback about their experiences with the chatbot. Use this data to determine areas of improvement.
• Machine Learning: Your chatbot must be capable of learning from every interaction it has over time. Using machine learning you can also make predictions that will be increasingly accurate.
• Regular Updates: You must keep your chatbot relevant and updated with the latest data and software.

A reliable and professional chatbot development service will ensure your bot evolves with time by integrating new technologies and user feedback.

ConclusionsIn 2024, your chatbot developement service should be well-planned. From identifying the target audience and their needs to the selection of technologies and continuous enhancement over time when the solution goes live. Today you can use technologies that will produce an immensely functional and user-friendly chatbot that can meet all your business needs.

Whether it’s a customer support bot, an e-commerce assistant, or an internal communication tool, you’ll need to partner with a chatbot development company that understands your goals and can provide a solution tailored to them.

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Dublin, Ireland – September 2024 – Keywords Studios, a global leader in video game development services, announced a new initiative to address the growing demand for skilled community managers within the industry. The company is actively seeking and nurturing fresh talent to join its ranks and shape the future of player engagement.

Community managers play a pivotal role in building and maintaining strong relationships between game developers and players. As the face of a game to its community, they are responsible for encouraging engagement, managing online reputation, and providing valuable feedback to development teams.

To support aspiring community managers, Keywords Studios is offering guidance on essential skills and experience. A strong understanding of the video game industry, excellent communication and interpersonal abilities, and a passion for connecting with people are key attributes for success in this role. While formal qualifications are not always required, a background in marketing, communications, or psychology can be beneficial.

“Hands-on experience is crucial for aspiring community managers,” said James Gallagher, Head of Community Management at Keywords Studios. “Getting involved in online gaming communities, whether it’s participating in forums, contributing to discussions on platforms like Discord or Reddit, or even creating your own community, is invaluable. It’s about making your mark and gaining practical experience.”

Keywords Studios is committed to creating a supportive environment for community managers to thrive. The company offers a range of development programs, mentorship opportunities, and exposure to a diverse portfolio of games and is dedicated to providing community managers with the resources and support they need to succeed and make a significant impact on the video game industry.

Beyond traditional community management roles, Keywords Studios also recognises the evolving nature of player engagement. New trends such as live streaming, esports, and influencer marketing are creating exciting opportunities for community managers to explore and innovate. By embracing these emerging channels, community managers can connect with players in more meaningful and interactive ways.

James Gallagher
Head of Community Management at Keywords StudiosYou can view more information at https://www.keywordsstudios.com/en/jobs-in-video-game-support/.

About Keywords Studios

Keywords Studios is an international provider of creative and technology-enabled solutions to the global video games and entertainment industries. Established in 1998, and now with over 70 facilities in 26 countries strategically located in Asia, Australia, the Americas, and Europe, it provides services across the entire content development life cycle through its Create, Globalize and Engage service lines to a large blue-chip client base across the globe.

Keywords Studios is committed to fostering a collaborative and inclusive work environment where employees can thrive and contribute to the success of the company. With a focus on professional development and career growth, Keywords Studios offers a range of opportunities for employees to learn new skills, advance their careers, and work on exciting projects across the global video games industry. The company’s dedication to creating a positive and supportive workplace culture has earned it recognition as a top employer in multiple countries.

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Success in creating effective AI could be the biggest event in the history of our civilization. Or the worst. We just don’t know.

– Stephen Hawking

The quest for Artificial General Intelligence (AGI) – machines that can match or surpass human cognitive abilities across a wide range of tasks – has long been the holy grail of AI research. But how close are we to achieving this lofty goal?

While narrow AI has made remarkable strides in recent years, mastering specific tasks like image recognition and game-playing, AGI remains elusive. The gap between current AI capabilities and human-level intelligence is still significant, with several core challenges yet to be overcome.

The Road AheadReasoning and Problem-Solving: Current AI excels at pattern recognition but struggles with abstract reasoning and novel problem-solving[2]. Developing systems that can truly understand context and apply knowledge flexibly remains a major hurdle.

Common Sense Understanding: Machines lack the intuitive grasp of the world that humans develop from infancy. Imbuing AI with this “common sense” knowledge is a formidable challenge[2].

Generalization: While AI can outperform humans in narrow domains, it often fails to generalize learning across different tasks – a key hallmark of human intelligence.

Divergent TimelinesExperts’ opinions on AGI timelines vary widely. Some, like Elon Musk, have warned of rapid progress and potential risks within the next decade[1]. Others believe true AGI is still far off, possibly decades away.

The reality is that predicting AGI’s arrival is extremely difficult. Breakthroughs could accelerate progress unexpectedly, or we may encounter unforeseen obstacles that significantly delay its development.

The Path ForwardAs we continue to push the boundaries of AI, it’s crucial to address both the technical challenges and the ethical implications of increasingly powerful AI systems. While AGI remains on the horizon, the journey towards it is already transforming our world in profound ways.

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In a world increasingly interconnected by technology, travel, and trade, yet very diverse encountering language barriers has become an almost inevitable part of our daily lives. Whether we’re communicating with someone from a different cultural background, traveling to a foreign country, or working in a multinational company, the risk of getting “lost in translation” looms large.

Misunderstandings created due to language differences can lead to confusion, frustration, and even unintended consequences. But let’s not worry. There are proven ways to deal with such situations in the corporate world. There are strategies that we can employ to minimize the chances of miscommunication and navigate the intricate landscape of language barriers effectively.

Here are a few suggested tips to help steer clear of getting lost in translation:

1. Simplify VocabularyIt will be considered as a real display of unnecessary ‘show off’ if one fine day we decide to speak ‘Shakespearian English’ at our workplace full of diverse workforce. The outcome will instantly be in front of us in shape of shocked employees with long faces, gossiping with their colleagues and zero comprehension. Same goes for writing — when we write in plain language, our target audience can easily read, understand and take action the first time they read our messages. Writing plainly means writing to be understood, using familiar language in a logical way.

Towards the end of the talk, always ask your audiences to confirm their understanding. If it’s an in-person meetings, encourage the audiences to clarify issues (if any) through asking questions. In case of emails, still ask the readers to confirm their understanding via return email. When communicating across language barriers, opt for simplicity and clarity. Use straightforward language, avoid jargons, and break down complex ideas into digestible chunks. Remember, the goal is mutual understanding, not impressing others with your linguistic prowess.

1. Be Mindful of Cultural NuancesBeing culturally sensitive is all about recognising and understanding that we value, appreciate and welcome all diverse cultural backgrounds. Cultural awareness makes it easy to explore the world. It allows us to understand the differences and acknowledge them. Being self-aware about different cultures prevents us from offending others. In this process, we can work more effectively across cultural lines. We get a better understanding and broader views of different cultures. As a result, we can build deeper connections with people worldwide.

Language is deeply intertwined with culture, and words or phrases may carry different meanings or connotations in various cultural contexts. Let’s take the time to familiarise ourselves with the cultural norms and customs of the person or group we’re communicating with. This awareness will help us avoid inadvertently causing offence or misunderstanding.

1. Practice Active ListeningCommunication is a two-way street, and effective communication requires active listening. Let’s pay close attention to verbal and nonverbal cues, and seek clarification if something is unclear. Demonstrating attentiveness and receptiveness fosters a collaborative atmosphere conducive to mutual understanding.

Active listening is a communication skill that involves going beyond simply hearing the words that another person speaks. It’s about actively processing and seeking to understand the meaning and intent behind them. It requires being a mindful and focused participant in the communication process.

1. Avoid Ambiguous LanguageOne of the benefits companies find when embracing remote work models is a sudden expansion of the available workforce. When a physical location is no longer a limiting factor, hiring teams can seek out the best new talent from around the globe. International hires can bring invaluable new ideas and capabilities to a team. Remember, Ambiguity is the enemy of effective communication, especially when language barriers do exist.

Let’s be precise and specific in our choice of words, and avoid ambiguous phrases or expressions that could be interpreted in multiple ways. Being unnecessarily philosophical and / or ambigious during an in-person employee townhalls or via zoom calls or through long emails does no good to the leaders as well as to the employees. Rather it is a sheer waste of time and resource. Leaders’ prime objective should be to convey their messages to their employees’ ease and confirm so that they clearly understand as what is being said and what is expected in return.

1. Make Empathy VisibleOne of the most desired skills that the senior management looks for these days for hiring managers is empathy — a vital leadership competency. Empathetic leadership means having the ability to understand the needs of others, and being aware of their feelings and thoughts. Unfortunately, it has long been a soft skill that’s overlooked as a performance indicator.

Researchhas shown thattoday’s successful leaders must be more ‘People-focused’ and able to work well with people from varying teams, departments, countries, cultures, and backgrounds. Dealing with language barriers can be frustrating, but patience and empathy are essential virtues. Recognize that language proficiency varies among individuals, and refrain from becoming impatient or dismissive. Cultivating empathy fosters goodwill and facilitates smoother communication.

In a nutshellThe organisational leadership must really know what are they losing in translation? Is it:

1. Confused employees
2. Demotivated workforce
3. Reduced productivity
4. Faster Turnover
5. Dip in revenues

While language barriers may present challenges, they need not be insurmountable obstacles to effective communication. By employing the above tips — simplifying language, being mindful of cultural nuances, practicing active listening, avoiding ambiguous language, making empathy visible, we can navigate the complexities of language barriers with confidence and finesse. Remember, effective communication transcends words; it is about fostering connections and understanding across linguistic and cultural divides.

Related Articles:

1. Why Leadership is all about communicating?
2. 5 communication mistakes we all make
3. Choice of words matter
4. Conversation is the key that unlocks just anything

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After founding ImagineNation in Israel, I invested a year of my time and considerable money in taking smart risks to invent an experiential business game. This involved collaborating with one of the top game design companies to co-create a live business simulation incorporating innovative gamification elements intending to teach corporations how to be innovative.

I was shocked and horrified that my invention initially failed!

Despite being an adult and experiential learning specialist and having designed and facilitated hundreds of corporate learning games for some of Australia’s top 100 companies over twenty-five years. It felt horrible, and it was a visceral, heartbreaking, shameful and ego-destroying experience that I would not want anyone, anywhere, ever to experience.

Deep learning experienceYet, it became a profound learning experience, enabling me to understand how failing fast in inventing and presenting an experiential business game enabled me to have a profound, visceral learning experience of how:

• My imposter syndrome, which unconsciously played a significant self-sabotaging role. It did not set me up for success, nor did it set me up for maximising the importance of self-efficacy and self-mastery when on an innovation roller-coaster ride.
• Not mitigated a key risk factor by undertaking sufficient research studies to determine if users wanted and were ready to accept a radical innovation.
• Not I noticed how much the corporate learning market had been disrupted by the acceleration of technology, which impacted time and budget constraints.
• I had not paused long enough to consider, anticipate, plan and mitigate the risks involved in prototyping a viable minimal product in a new market, magnified by collaborating with a new consulting partner and co-facilitator, as well as with a new client.
• Reacted emotionally and cognitively in resolving my own pain, and the values conflict that erupted.
• Not fully understood the process involved in iterating and pivoting a new invention and the time it would take to produce a commercially viable product that the market would understand, be ready for, and respond to.

Finally, it seems that I had unconsciously fallen victim to the innovative start-up entrepreneur’s curse – falling in love with my product!

This was generated by my excitement, enthusiasm and energy of the possibilities rather than balancing these courageously and compassionately with the:

• Harsh realities of being innovative.
• Vital role of smart risk-taking and experimentation.
• What ‘fails fast, to learn quickly’ really means at the heart (emotional), head (cognitive) and gut (visceral) levels.

Value of failing fastThey say that people need to teach what they need to learn themselves. This valuable failure enabled me to invest the next ten years in learning to make sense of innovation and what it means to be innovative, including:

• Helped me develop self-efficacy, trust my inner knowing and judgement, and make a stand for myself in the face of opposition and criticism I received when presenting at a global conference on the people side of innovation, especially by process engineers.
• investing time in iterating and pivoting the two-day business simulation to make it more tangible, simpler and teachable.
• Acknowledging that technology had accelerated sufficiently to accept that the original creative idea of a simple hybrid board game was the most valuable commercial option that could make the difference I wanted to make in the world.
• Becoming more patient, self-compassionate, and courageous in smart risk-taking and leading, coaching, and engaging in team innovation and continuous learning through various innovation, entrepreneurial and intrapreneurial learning initiatives.

Iterating and pivotingI iterated, pivoted, and refined my intellectual property by presenting and bespoke the Coach for Innovators, Leaders and Teams Certified Program for over twelve years to global change-makers.

Most importantly, I reined in my competitive, risky and restless saboteur and focused on doing just one thing, which has finally morphed into a book, supported by a board game to teach people how to be innovative and develop an innovation mindset.

Taking Risks

In the fog of a globalised, disrupted, unpredictable and increasingly uncertain world, no innovation can progress, and no one can be innovative without smart risk-taking.

No innovation can improve without rigorous experimentation, where learning mainly happens by doing things to explore, discover, and know what not to do.

Research has shown that most successful new business ventures abandoned their original business strategies when implementing their initial plans, learned what would and would not work in the market, and conserved sufficient resources to have a second or third stab at getting it right.

Trial and error and cause and effectInnovation is a never-ending, risky, adaptive process involving trial and error and understanding cause and effect.

Because people are fearful of making mistakes and the negative consequences of failure, innovation requires leadership to develop both foresight and prospection skills to:

• Empower and enable them to paradoxically take both a strategic and systemic perspective and a human-centred approach.
• Equip them to be innovative when designing business ventures and transformation initiatives that deliver commercially viable outcomes to successfully improve the quality of people’s lives that are appreciated and cherished.

Risk-taking is a choice.In most businesses and organisations, innovation involves taking considerable risks, especially if seeking to enter a new market with a new product. It is compounded and resisted by many people in organisations because they are too focused on personal survival, personal gain, short-term gain and shareholder return.

Unfortunately, many organisations end up, paradoxically, undermining their organisation’s capacity to be innovative, adapt, innovate and grow. Mainly due to their people being disengaged, resistant to change, lacking agency and being held back by bureaucracy and hierarchy that is averse to smart risk-taking and experimentation.

The future is permissionlessBecause when people do not have permission, and are not allowed to make mistakes, or are encouraged to try new things, they become risk-averse, avoidant, oppositional and conventional.

Because they don’t feel safe to deviate from the accepted way of doing things.

This is commonly known as the ‘status quo’ and drives people to comply with ‘what is’ (even when it no longer matters) and not apply their human ingenuity, be innovative and create new inventions from ‘what could be’ possible and through smart risk-taking deliver innovative solutions in the new future of work in a disruptive world of complexity and unknowns.

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Next December I shall be 80 years old. I tend to look backward and find out what lessons life taught me to share with the readers. One important lesson is that obstacles do not come alone; they come with hidden opportunities. The greater the obstacles shall be the greater their opportunities shall be as well.

I may claim that my top and most recognized achievements resulted from obstacles that seemed first hard to surmount but then proved they were the gateway to outstanding achievements. This is not only my experience. Many great discoveries resulted from great obstacles.

• Benzene Ring Structure– In 1865, German chemist Kekulépublished a paper in which he described benzene as consisting of a ring of six carbon atoms, each bonded to a hydrogen atom. This was a breakthrough because all known chemicals until then had open structures and none in a ring form. Glory came to Kekulé because of this achievement that we recognize even today.
• The Butterfly Effect– The metrological model Lorenz developed to simulate weather confused him because the results seemed chaotic and abnormal. He did not give up and soon realized that small changes in his model diverged the results drastically. He then coined the butterfly effect which we all recognize now and extended its use to varied activities in our lives.
• Fractals– Mandelbrot found it difficult to understand the strange self-similar structures that were unfamiliar. He seized the opportunity and then elucidated that there are bodies with non-integer dimensions calling them fractals. The impact of his findings are overwhelming our lives today.
• X-Ray Discovery– physicist Rontgen was the first person to observe X-rays, a notable scientific breakthrough by making the invisible visible.

The above examples show clearly that obstacles and hard-to-explain events and discoveries can be the prelude to great achievements.

Why mention those achievements?

It is because I can see that obstacles and challenges shall be pouring on us in the coming days. Not only on the scientific level but also on the managerial and leadership levels as well.

Our VUCA world is throwing challenges at us. In a VUCA world employees may feel lost because of the Volatility of change, the surrounding Uncertainty, the increasing Complexity, and the fogging Ambiguity.

This contrasts with what employees want. They want certainty and clear directions while preferring staying in their comfort zone rather than coping with volatile changes.

• Employees want certainty but VUCA increases Uncertainty
• Employees want stability but the volatility of change is ever-increasing.
• Employees seek direction but compounding uncertainty makes it difficult for leaders and managers to show direction.

The sky is raining obstacles. Obstacles do not come alone. They come with hidden opportunities.

• Opportunities for developing new managerial models.
• Opportunities to develop new risk models
• Opportunities for improving or even coming up with new prediction models
• Opportunities for creative ideas to make great breakthroughs.

There are many more opportunities.

Opportunities are as good as we do not have them if we do not search for them with faith that they are hidden somewhere.

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I disagree with the conventional view that only a few “special” people can be creative. Creative geniuses like Mozart or Einstein are rare, but there is a lot we can do to help others, including ourselves, express our creativity.

What are the issues about releasing creativity?Managers in organisations sometimes think that creative people are anarchic. They wear beards and sandals, beads and long skirts, and spend their time producing weird, wacky and impractical ideas that are difficult to manage. So, you only want to have a few of them and must keep them under control.

Creativity is, by nature, disturbing. It moves you from the familiar to the unfamiliar. There is another word for it. That is life! Organisations without creativity become stifling. People leave or stay “trapped in a velvet prison”, to quote a neighbour who left a large organisation to go self-employed. Uncreative organisations get overtaken by their competitors or become ineffectual.

So, how can we release creativity without releasing chaos?Two sorts of creativityI learned a great deal from one of my first clients in ICI. Ron distinguished creativity (large C) and creativity (small c).

Large C Creativity leads to unexpected breakthroughs, major new products, and a new market or direction for a company. An example might be 3M’s invention of “Post It” notes. This appeared to happen by accident. People were researching glues and discovered one that did not work. It did not stick to paper permanently, and the paper peeled off easily. Then, the spark of genius happened when someone realised how this effect could be helpful.

You can read 3M’s story about Post-It notes here

The question this raises is: –

What can organisations do to make such a breakthrough more likely?You will have your ideas and experiences. You can read mine in detail in the creative organisation. I think that play, flexible persistence, purpose, power, attention, inspiration and awareness are essential. The article also gives some ideas on how organisations can develop these attributes. I would add “leadership” now.

Many of these are in the 3M story.

Small c creativity is about continuous development. Organisations tap the ideas and energy of all their employees. Everyone thinks about how to make things better and asks, “Is there a better way?” Some organisations are very good at this. In one year, Toyota employees produced 1.9 million suggestions for improvements. 90% of these were implemented.

A colleague once asked me, “If you were a good idea, where would you hide?” This sounds like a silly question, but it is deadly serious. Robert Townsend, in Up the Organisation, about Avis, said, “Ask the people; they know where the wheels are squeaking.”

I once worked with a group of very junior staff in a department store and asked them for their ideas about how to get more people to visit the basement. They had filled two flip charts in ten minutes, and the ideas were wonderful. One was splendid, to put dinosaur footprints in the mall leading down into the basement! Ultimately, This was impossible, but they enjoyed thinking and me listening to them. Afterwards, on their initiative, they asked the people who used the basement what they thought of it.

I asked them, “Has anyone ever asked you for your ideas?” Their answer was, “Never.”

This is both sad and far too common.

Techniques, skills or attitudes?I believe that creativity is innate. If you have ever watched a very small child just being, you will notice that she or he is always exploring and trying new things, and you cannot predict these. When children are very young, we are often delighted to be with them, pay attention to them, and appreciate them. Then, their creativity and learning just flow.

Paying attention to people is a critical skill if we want to unleash their creativity. It helped us when we were children, and it will help us now. It is listening again, folks. Of course, it helps if you want to listen to people because you are genuinely interested in them. This attitude helps to unleash their creativity.

There are many helpful techniques, such as brainstorming, drawing pictures, using analogies and metaphors, and more. Paying attention is fundamental, though.

What you can do to support creativity?People’s creativity is central to them. Our creativity expresses our uniqueness. To be creative is to be vulnerable. John Powell’s book title is “Why am I afraid to tell you who I am?” The answer is “because you may not like it, and it is all that I have.”

Another analogy is that a creative idea is like a germinating seed. It has enormous potential to be a great tree but is so easy to destroy by carelessness. Seeds respond well to light, water, and good soil.

Give light by:

Ø Being interested

Ø Asking questions

Ø Developing the idea with them

Ø Showing appreciation

Water by:

Ø Building on ideas

Ø Saying “Yes, and …”

Ø Connecting people to sources of help or people they can help

Ø Ask people what they need

Ø Provide resources

Provide good soil by:

Ø Encouraging people to think

Ø Giving people time and space to explore

Ø Having meetings for people to share ideas

Ø Create simple systems to tap creative ideas

Ø Creating a shared vision for the organisation

Please forgive this indulgence. I am trying to be creative about creativity!

Releasing your creativityI wonder if fear stops most of us from being as creative as we are. One counter to this is to “feel the fear and do it anyway”. If you want to write but haven’t started because you don’t expect it to be good, grab a pen and write! Talk over the results with a friend and feel more fear. You will get support, give pleasure, build trust and realise that you can write, even if it is not perfect. The next time will be much easier!

Support helps, too. I had never written poetry before. I failed English Language for the first time at school and English Literature comprehensively. I was at a conference where there were lots of small workshops, and one was on writing poetry—I thought, “Why not?” and went.

We each took time to write a poem. The atmosphere was remarkably supportive. We agreed we would not criticise each other’s poems ever, so we were free to create. I was amazed; my poem was published on the front page of the conference report! I still have it. It is called “Love is on the Way.”

I have run a similar poetry writing evening myself. Before they started writing, I asked people to practice giving delighted “mmmmm”s! They produced some wonderful stuff.

Finally, I saw “Dead Poets Society” again recently. This is an inspiring film/movie in which Robin Williams plays a teacher who pays attention and releases the creativity and self-confidence of his students. Terrific, I was near tears again!

ResourcesThe Creative Organisation

This article has ideas on what makes an organisation creative and how personal and organisation development can help.

Accelerating Learning

Infants learn much faster than adults do. How can we recover these abilities and help others do the same?

Creativity, thinking and listening

Listening to others is often the most effective thing you can do to develop their thinking and creativity.

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The notion that humans are defective androids is a concept often explored in philosophical and theological discussions, particularly in the context of Luciferian or Satanic beliefs.

This idea suggests that humans are essentially flawed or incomplete beings, similar to faulty machines or androids. It often implies that humans are subject to the same limitations and imperfections as artificial creations.

However, this is a highly contested and debated topic. There are several counterarguments to this perspective:

• Biological Complexity: Humans are incredibly complex biological organisms with unique characteristics, including consciousness, self-awareness, and the capacity for love, empathy, and creativity. These qualities are not easily replicated by artificial entities, suggesting a fundamental difference between humans and machines.
• Spiritual Nature: Many religious and spiritual traditions posit that humans have a spiritual or divine nature that sets them apart from material beings. This spiritual component is often considered to be a source of human uniqueness and value
• Free Will: Humans are often seen as having free will, the ability to make choices and determine their own destinies. This is a concept that is difficult to reconcile with the idea of humans as deterministic machines.

“I consider that reasoning should be understood to include more than simply computation, indicating that valuing rationalism extends past mathematics. This insight is an essential component to reclaim a revitalized logic of morality – ethics.”

Ethics – The difference (maybe)? I feel that attempting to answer our headline query (Do androids aspire to grow into decent individuals?) will throw a few very fascinating insights into our knowledge of studying, ethics, machines, and humans in general.

Undoubtedly, robotic intelligence (AI) presents other significant ethical concerns, yet in this work, we focus on how we can discover ethics by considering how we impart ethical behavior to a computer.

A computational device is a gadget that adheres to an array of governs to address an identified issue; an artificial intelligence system powered by computers is a system that can receive and evaluate data gathered from its surroundings, as well as discover non-explicitly configured remedies to specific challenges. Assuming ethics were simply a problem-solving method (which we are unwilling to accept), there is no cause to suppose the concept might not be learnt by an AI-enabled computer. We consider biological reason—and morality as a component of understanding.

Ultimately, the question of whether humans are defective androids is a matter of philosophical and theological speculation. There is no definitive answer, and the debate continues to be a subject of intellectual inquiry and personal belief – Are humans transforming into Android or vice versa – Your Take?

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AI is not a temporary trend: it represents a real revolution that is affecting the world of work and business. It has the potential to transform work processes, automating tasks, and analyzing huge amounts of data efficiently.

In addition to the risks associated with the ethical and correct use of data and those related to the security of IT infrastructure, the rapid advancement of Artificial Intelligence also requires some considerations on leadership.

In the era of artificial intelligence (AI), business leaders must face new challenges and opportunities. To embrace AI responsibly, business leaders must certainly be able to understand the benefits and risks of AI, overcome resistance to change, and integrate it effectively into companies.

This means that leaders must recognize how this technology can optimize work methods and promote innovation, improve the work environment, and foster the growth of their staff. Above all, they must be able to identify the boundary between the different configurations of collaboration between humans and artificial intelligence, making the best possible use of the positive potential of this technology. They will have to be able to design the transformation process underway, develop new skills within the company, promote an organizational culture that makes the best use of Artificial Intelligence, and, above all, identify which activities will be carried out by humans and which by machines, assigning intelligence the role of co-pilot and people the role of “pilots” of the revolution underway.

It is inevitable, I believe, to imagine a leader who is increasingly “of the heart”, as well as “of the brain”: the heart must be used to enhance people, the brain to identify and achieve business objectives with maximum attention to the positive impact on society.

A leader who is even more oriented towards people than in the past: in his hands, there are and will be tools that, if used consciously and for the good, can help him and his collaborators to work better and possibly have a better quality of life and professional life.

All this leads us to understand that fundamental human qualities – such as communication, collaboration, empathy, critical thinking, and emotional intelligence – must be prominent in all organizations.

While AI may be undermining the human experience to some extent, the driving force for change must continue to be the human leader, supported by AI as a powerful tool, but not driven by it.

Leadership and AI are two concepts that go hand in hand in the modern business world. The leaders of the future will be those who fully leverage the power of AI, learn continuously, understand context, and are able to lead their companies in an increasingly complex world. These qualities will not only foster the leader’s growth, and of his collaborators, but will also enable the organization to successfully navigate the complex landscape of the future.

It is an exciting time: artificial intelligence can help elevate the best of humanity in a leader, who by consciously facing its challenges will have the opportunity to exploit previously unexplored potential.

But to make the most of this future, a leader will have to aspire to become even better in terms of humanity, helped in this by the potential of artificial intelligence.

Those leaders who will embrace the AI ​​revolution will be able to remain competitive and enjoy a tool, such as AI, to create a better future for their companies, their collaborators, and the community in which they operate.

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Artificial intelligence has made tremendous strides in recent years, transforming industries and everyday life in ways that would have seemed like science fiction not long ago. From virtual assistants and autonomous vehicles to advanced medical diagnostics and creative AI tools, the impact of AI is already profound. But the field continues to evolve at a rapid pace, with new breakthroughs and capabilities emerging regularly. So what does the future hold for AI? What key developments and trends are likely to shape the next phase of AI’s evolution?

Continued Advances in Large Language ModelsLarge language models like GPT-3 and its successors have demonstrated remarkable natural language processing and generation capabilities. These models are likely to become even more sophisticated, with improved reasoning, knowledge integration, and task performance. We may see models that can engage in more nuanced dialogue, tackle complex analytical and creative tasks, and even exhibit rudimentary forms of common sense reasoning.

The integration of different modalities – such as text, images, audio, and video – into unified AI models is another promising direction. This could lead to AI systems with a more human-like understanding of the world, able to seamlessly process and generate content across multiple formats.

Artificial General Intelligence on the Horizon?While true artificial general intelligence (AGI) – AI that matches or exceeds human-level cognition across a wide range of tasks – remains an elusive goal, some researchers believe we may be getting closer. Advances in areas like meta-learning, where AI systems learn how to learn more efficiently, could be key stepping stones on the path to AGI.

However, the timeline for achieving AGI remains highly uncertain and debated within the AI community. Some experts predict it could happen within a decade or two, while others believe it may be much further off or even impossible with current approaches. Regardless, the pursuit of more generalized AI capabilities will likely be a major focus of research efforts.

AI-Human Collaboration and AugmentationRather than AI simply replacing humans in various domains, a key trend is likely to be the development of AI systems that work alongside and augment human capabilities. We’re already seeing this in fields like scientific research, where AI can help analyze vast datasets and generate hypotheses for human researchers to investigate.

In creative fields, AI tools are increasingly being used to spark ideas, generate drafts, or handle time-consuming technical tasks, allowing human creatives to focus on higher-level creative direction. This human-AI collaboration model is likely to expand across many professions, from medicine and law to engineering and education.

Advances in Robotics and Embodied AIAs AI becomes more sophisticated, its integration with robotics and the physical world is set to accelerate. We may see significant advances in robot dexterity, sensory perception, and adaptability to new environments and tasks. This could lead to more widespread adoption of robots in manufacturing, healthcare, elder care, and domestic settings.

The development of more advanced embodied AI – AI systems that interact with and learn from the physical world – could also drive progress towards more generalizable intelligence. By grounding AI in real-world interactions, researchers hope to overcome some of the limitations of purely data-driven approaches.

Ethical AI and Responsible DevelopmentAs AI systems become more powerful and pervasive, ensuring their ethical development and deployment will be crucial. This includes addressing issues of bias, fairness, transparency, and accountability in AI systems. We’re likely to see increased focus on developing AI that aligns with human values and societal norms.

Regulatory frameworks for AI are also likely to evolve, with governments and international bodies working to establish guidelines and standards for AI development and use. This could include requirements for explainable AI in high-stakes domains, as well as restrictions on certain AI applications deemed too risky or potentially harmful.

AI for Scientific Discovery and Global ChallengesAI is increasingly being applied to tackle major scientific and societal challenges. In fields like climate science, AI can help model complex systems and predict outcomes. In drug discovery, AI is accelerating the identification of promising compounds and potential treatments. We’re likely to see AI play an even larger role in addressing global issues like climate change, disease, and food security.

The use of AI in scientific research may also lead to new discoveries and insights that human researchers alone might have missed. AI systems can identify patterns in vast datasets and generate novel hypotheses for further investigation.

Quantum AI and Neuromorphic ComputingAdvances in computing hardware will play a crucial role in shaping AI’s future. Quantum computing, while still in its early stages, has the potential to dramatically accelerate certain types of AI computations. This could enable new AI capabilities and approaches that are currently infeasible due to computational limitations.

Neuromorphic computing, which aims to mimic the structure and function of biological neural networks in hardware, is another promising avenue. This approach could lead to more energy-efficient AI systems and potentially new paradigms for machine learning inspired by the human brain.

AI in Education and Personalized LearningAI is set to transform education, enabling more personalized and adaptive learning experiences. Intelligent tutoring systems could provide customized instruction tailored to each student’s needs, learning style, and pace. AI could also assist teachers by automating administrative tasks and providing insights into student performance and engagement.

As AI literacy becomes increasingly important, we may also see a greater emphasis on AI education at all levels, from K-12 to higher education and professional development.

Challenges and ConcernsWhile the future of AI holds immense promise, it also raises significant challenges and concerns that will need to be addressed. These include:

1. Job displacement and economic disruption as AI automates more tasks
2. Privacy concerns related to AI’s use of personal data
3. The potential for AI to be used for surveillance or social control
4. Existential risks associated with advanced AI systems
5. Widening inequality if the benefits of AI are not broadly distributed

Addressing these challenges will require collaboration between technologists, policymakers, ethicists, and other stakeholders to ensure that AI development proceeds in a way that benefits humanity as a whole.

ConclusionThe future of AI is likely to be characterized by continued rapid progress, with advances in areas like language models, robotics, and scientific applications. We can expect to see AI systems become more capable, versatile, and integrated into various aspects of our lives and work. However, this progress will also bring challenges that need to be carefully navigated.

As AI continues to evolve, it has the potential to drive unprecedented scientific discoveries, boost human productivity and creativity, and help address some of our most pressing global challenges.

At the same time, ensuring that AI development aligns with human values and benefits society as a whole will be crucial. The next phase of AI’s evolution promises to be both exciting and consequential, shaping the future of technology and society in profound ways.

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Introduction to GPS Tracking and its UsesIn today’s fast-paced world, the protect your kids is more important than ever. Traveling can be an exhilarating experience for families, filled with new sights and adventures. However, it also brings a unique set of concerns. How do you ensure your child’s safety when you’re away from home? Enter GPS tracking—a game-changer in the realm of child safety during travel.

Imagine having peace of mind knowing that you can monitor your child’s whereabouts at any moment. From road trips to vacations abroad, GPS technology has empowered parents to protect their kids like never before. Whether it’s a trip to the local park or an overseas excursion, understanding how GPS tracking works can make all the difference in keeping your little ones safe while exploring the world around them. Let’s dive into how this innovative tool enhances child safety during travel and why every parent should consider utilizing it!

The Importance of Child Safety During TravelTraveling can be an exciting adventure for families. However, it also comes with its own set of challenges, particularly regarding child safety.

Children are naturally curious and may wander off in unfamiliar places. This makes them vulnerable to potential dangers. Parents often worry about their kids’ whereabouts during trips, whether it’s a road trip or flying across the country.

Proper planning is essential. Knowing where your children are at all times reduces anxiety and fosters a sense of security for both parents and kids alike.

Ensuring safety means more than just vigilance; it involves using smart tools designed to keep your little ones protected while on the go. Understanding these aspects helps create safer travel experiences that allow families to bond without unnecessary stress.

How GPS Tracking Can Help Ensure Child SafetyGPS tracking technology plays a vital role in enhancing child safety during travel. With real-time location updates, parents can monitor their child’s whereabouts effortlessly.

Imagine being able to check your child’s location from your smartphone while they explore a new city or attend an event. This peace of mind is invaluable for any parent.

In case of an unexpected situation, GPS devices often come equipped with geofencing features. Parents receive alerts if their child strays beyond predetermined safe zones.

Additionally, many tracking devices include SOS buttons that children can press in emergencies. This immediate access to help provides an extra layer of security when you need it most.

By leveraging this technology, families can enjoy travel experiences without the constant worry about safety. The ability to keep tabs on kids fosters independence while ensuring protection at all times.

Real-life Examples of GPS Tracking in Action for Child SafetyParents have shared numerous stories about how GPS tracking has made a difference during family trips. One mother recounted a vacation where her child wandered off at an amusement park. Thanks to the GPS tracker on his wrist, she was able to locate him within minutes.

Another example involved a father who used a mobile app to monitor his daughter’s whereabouts during her school trip. The real-time updates allowed him to feel secure as he kept tabs on the group’s movements throughout the day.

In urban settings, families often rely on portable GPS devices while traveling in crowded areas or using public transport. This technology can send alerts if children stray from designated safe zones, offering peace of mind for parents navigating busy streets.

These instances highlight just how impactful GPS tracking can be in ensuring children’s safety during travel adventures.

Legal and Ethical Considerations for Using GPS Tracking on ChildrenWhen considering GPS tracking for children, parents must navigate a complex landscape of legal and ethical concerns. Consent is paramount. In many jurisdictions, minors cannot consent to being tracked independently; thus, parental approval is essential.

Privacy issues also come into play. Children deserve a certain level of autonomy as they grow. Over-monitoring can lead to feelings of mistrust or invasion of personal space. It’s vital to balance safety with respect for their developing independence.

Additionally, regulations vary by location regarding data protection and usage rights. Parents should familiarize themselves with laws related to digital surveillance in their area before using these devices.

Transparent communication about the reasons for tracking can help ease children’s concerns. Discussing boundaries fosters trust while ensuring everyone understands the purpose behind monitoring activities. This open dialogue encourages responsible use of technology in promoting child safety without compromising ethics or privacy.

Recommendations for Choosing the Right GPS Tracking DeviceWhen selecting a GPS tracking device for your child, consider the features that matter most. Look for real-time tracking capabilities. This ensures you can monitor their location at any moment.

Battery life is another crucial factor. A long-lasting battery means fewer interruptions while traveling, providing peace of mind.

Size and weight are important as well. The device should be lightweight and easy to carry or wear without discomfort.

User-friendly apps make a significant difference too. The interface should be intuitive so you can easily access information when needed.

Don’t forget about alerts and notifications. Choose devices that send immediate updates if your child leaves designated safe zones or experiences unusual movement patterns.

Check reviews from other parents to gain insights into reliability and performance before making your purchase decision.

Conclusion: The Benefits of Utilizing GPS Tracking for Child Safety During TravelUtilizing GPS tracking for child safety during travel offers significant benefits that every parent should consider. The technology allows for real-time monitoring, giving parents peace of mind while their children are on the move. With features such as geofencing alerts and location history, you can quickly respond to any unexpected situations.

By implementing GPS tracking devices, you actively engage in protecting your kids from potential risks associated with travel. Whether it’s a family road trip or navigating through busy urban environments, having this tool at your disposal adds an extra layer of security.

Moreover, modern GPS trackers often come equipped with additional features like SOS buttons and communication capabilities. These innovations ensure that help is just a press away if your child finds themselves in distress.

Investing in reliable GPS tracking not only enhances child safety but also fosters independence as they explore new places. As parents navigate the balance between freedom and protection, these devices serve as an invaluable resource.

As more families recognize the importance of safeguarding their loved ones during travel, embracing technology becomes a practical step toward ensuring security without compromising adventure. Protecting your kids has never been more accessible—or essential—than it is today with GPS tracking solutions readily available on the market.

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One of my coaching clients shared with me recently how she was feeling insecure in her job role and lacking motivation. The company she works for is acknowledged as an entrepreneurial industry leader. Because it is currently being challenged by poor sales performance, it has bunkered down and frozen any change initiatives, learning programs or new projects until mid-2025. Because my client is in a substantial Research and Development function, crucial to innovation, we aimed to explore new ways of helping the company use their existing equipment (capital investments) and resources (people and expertise) to design and deliver low-cost and sustainable innovations to the market and creating a focused, meaningful, purposeful role and a values-based motivating opportunity for my client to be proactive, impacting the company by adding value to the bottom line by improving productivity and cost efficiency because anyone can learn to innovate.

Learning to innovate

As a result of our short time together, my client felt confident and empowered, motivated and energised, to invest time in learning how to apply her current skills and strengths, focus and attention to connect with key people and resources, explore options globally for identifying new business development opportunities, and in developing her technical skillset.

My client enrolled in an online innovation learning program to learn to innovate by acquiring the fundamentals of mindset and behaviour changes to shift their thinking and act differently.

The innovation imperative has shifted

• Productivity growth needs to accelerate

According to McKinsey and Co, in the article “Investing in Productivity Growth”, it’s not only time to raise investment and catch the next productivity wave; the world needs to and can accelerate productivity growth.

Productivity growth means getting more from our work and our investments. It is especially needed now as the world faces the many challenges of a new geo-economic era. Productivity growth is the best antidote to the asset price inflation of the past two decades, which has created about $160 trillion in “paper wealth” and even larger amounts of new debt.

• Adapting to the new net zero reality

The world must be on track to meet net-zero targets, yet many opportunities are available to accelerate efforts and help meet decarbonisation goals. Whilst some progress has been made to reduce global carbon emissions, under the current trajectory, the world won’t achieve net-zero emissions even during this century. Again, according to McKinsey and Co., in an article “Adapting to the new net-zero reality”, mitigation efforts alone are no longer sufficient – the world will need to adapt as well by going green, ramping up technologies and increasing investments.

• Improving cost efficiencies

According to new BCG research, corporate leaders are making better cost management a priority as a hedge against ongoing economic, financial, and political uncertainties, stating that:

Wholesale cuts are one way to manage costs. However, drastic measures such as sudden workforce reductions may lead to unintended consequences because they fail to address the root causes of inefficiencies. Nor do they position an organisation for future success.

• Generative Ai is a critical enabler of innovation

Whether the organisation focuses on developing new products, services, processes, or business models, Generative AI (GenAI) can enhance and challenge the work of leaders and teams across all phases of the innovation cycle and process.

By learning to innovate through knowing how to generatively question and listen, reveal and challenge operating beliefs and test assumptions to enable them to emerge, diverge, converge and prioritise high-quality creative ideas for change.

According to BCG in a recent article, “To Drive Innovation with GenAI, Start by Questioning Your Assumptions.”

GenAI’s most prominent contribution is in idea generation and validation—innovation’s divergence and convergence phases. Yet, it can play an even more critical role in helping leaders confront and update the strategic assumptions at the foundation of their business and innovation strategies: the doubt phase of the cycle. Organisations that regularly question their beliefs are more resilient because they are more likely to see and position themselves to benefit from the shifts on which competitive advantage turns.

The innovation imperative is paradoxical

Suppose we combine the contradictory features or qualities of developing productivity growth while adapting to the new net zero reality and improving cost efficiencies. In that case, many organisations have reverted to their conventional, business-as-usual focus, relying on Generative Ai to solve their problems.

This demonstrates a typically faddish response to a revolutionary, transformative new invention whilst being avoidant and resisting the urgent need to change by building the fundamental foundations in enhancing people’s capacity by learning to innovate.

• Thinking and acting differently

Anyone can learn to innovate, and it starts with allowing, accepting and acknowledging that a business-as-usual focus, avoiding risk, making the tough decisions and resisting change are no longer effective, profitable, or sustainable because:

• We all know that doing the same thing and expecting a different result is the definition of insanity.
• We can no longer afford to keep producing the same results that no one wants.
• We can’t solve the problem with the same thinking that created it; we have to learn how to be, think and act differently to deliver the sustainable and innovative solution we want to have.

Learning to innovate requires a radical strategic shift

• Harnessing collective intelligence

Anyone can learn to innovate; it’s simply a matter of leveraging talent to know, combine, leverage and scale people’s multiple and collective intelligence – heads/cognition, hearts/emotions and hands/actions.

• Revealing and closing knowing-doing gaps

Then, we should align these to close the significant knowing-doing gap or disconnect between what people know and what people do.

Everyone knows that innovation is the most impactful lever to use to scale and leverage change, yet are primarily unwilling to pause, stop and take time to retreat from their short-term focus, pay attention and reflect on how to equip people with the innovation fundamentals by getting people’s:

1. Heads to make sense of innovation and what it means by defining and framing it in their organisation’s unique context, setting a strategic focus, determining the level of risk involved in achieving it and mitigating the roadblocks that may arise.
2. Hearts aligned to embody and enact what innovation means by setting and sharing a passionately purposeful reason for innovation, building change receptivity and readiness for designing and delivering a range of bespoke deep learning processes and equipping people to activate it.
3. Hands dirty by creating a safe environment where people are encouraged to emerge and share creative ideas and permission and be allowed to experiment by making small bets and mistakes and learning by doing to know what not to do.

Innovation requires a strategic and systemic focus

Innovation is subjective and contextual, so it must be defined and framed in an organisation’s unique context. It requires a strategic and systemic focus, so an organisation needs to agree on whether they will choose an incremental, sustainable or disruptive strategy and the level of risk.

The 21st century requires us to unlearn, learn, and relearn different mindsets, behaviours, and skills; anyone can learn to innovate to deliver successful change and transformation initiatives.

Commitment and conviction to learn to innovate

It’s only through being committed and having the conviction that my coaching client now has – to explore new ways of helping their organisations use their existing capital investments, collective intelligence, people resources, and expertise, supported by Generative Ai and deep learning processes, to design and deliver low-cost and sustainable innovations to the market.

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Conversations about ethics and art are nothing new. Minimalist art frequently sparks outrage, with some paintings fetching prices into the tens of millions despite using just a few simple colors. Take Orange, Red, Yellow by Mark Rothko for example. It sold at auction for a whopping 90 million dollars.

Then there are controversial art subjects, like Damien Hirst’s infamous Mother And Child (Divided); a cow and her calf cut in half, nose to tail, and preserved in formaldehyde. Is it ethical to sell a relatively plain canvas for so much money? How many animals should die for art, and is it okay to display their dead bodies? It seems the jury’s still out on those questions. In any case, there’s a new kind of ethical dilemma in the art world today, and it’s all about AI.

What is AI art generation?AI art generators are software or online tools that use artificial intelligence programs, or algorithms, to generate images. You type in a request, known as a prompt, which tells the AI what you want. The AI program then searches billions of images across the internet and uses them to generate a new image.

Some tools generate a particular style of art. For example, this PIxAI art generator creates anime art, while Midjourney is best for photorealism. There are even generators for NSFW art.

Ownership and copyright issuesAs it stands, you can’t copyright artwork that’s been created by AI, but you can earn money by creating, distributing, and selling AI art. As lawsuits around the world stack up, and with trillions of dollars at stake, it’s clear we’ve got some work to do in terms of navigating this new landscape.

Authenticity and creativityAI challenges traditional notions of creativity and originality. If a machine creates something beautiful, is it art? As Marcel Duchamp said, “Anything is art if an artist says it is.”

On the other hand, you could argue anything AI creates is just a clever replica of human ideas. There’s no clear-cut answer here. It’s about deciding what we value in art and creativity as a society moving forward.

Economic and social implicationsThere are tangible effects of AI in art. For artists, it’s a double-edged sword. AI can be a tool for innovation, but it threatens to devalue or trivialize human-created work. AI’s involvement is having consequences in other creative fields as well, including writing, music, and video production.

The problem is further exacerbated by our obsession with social media. Everyone is a ‘creator’ these days. You can make a digital masterpiece in a matter of seconds with little skill or effort. What becomes of the original creators, whose skills it took decades to master but can now be replicated by anyone? What of their livelihoods? Are they being replaced?

EndnoteAI in art brings exciting possibilities, but also some significant ethical concerns. With laws struggling to keep up and polarizing opinions circulating in the media, we need to think critically about these issues and how we navigate this new frontier. The future of AI in art is unfolding, and it’s up to us to shape it thoughtfully.

Featured image created with DALL-E

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Tracy Bicknell-Holmes, Boise State University; Elaine Watson, Boise State University, and Jose Guillermo ‘Memo’ Cordova Silva, Boise State University

The phenomenal growth in artificial intelligence tools has made it easy to create a story quickly, complicating a reader’s ability to determine if a news source or article is truthful or reliable. For instance, earlier this year, people were sharing an article about the supposed suicide of Israeli Prime Minister Benjamin Netanyahu’s psychiatrist as if it were real. It ended up being an AI-generated rewrite of a satirical piece from 2010.

The problem is widespread. According to a 2021 Pearson Institute/AP-NORC poll, “Ninety-five percent of Americans believe the spread of misinformation is a problem.” The Pearson Institute researches methods to reduce global conflicts.

As library scientists, we combat the increase in misinformation by teaching a number of ways to validate the accuracy of an article. These methods include the SIFT Method (Stop, Investigate, Find, Trace), the P.R.O.V.E.N. Source Evaluation method (Purpose, Relevance, Objectivity, Verifiability, Expertise and Newness), and lateral reading.

Lateral reading is a strategy for investigating a source by opening a new browser tab to conduct a search and consult other sources. Lateral reading involves cross-checking the information by researching the source rather than scrolling down the page.

Here are five techniques based on these methods to help readers determine news facts from fiction:

1. Research the author or organizationSearch for information beyond the entity’s own website. What are others saying about it? Are there any red flags that lead you to question its credibility? Search the entity’s name in quotation marks in your browser and look for sources that critically review the organization or group. An organization’s “About” page might tell you who is on their board, their mission and their nonprofit status, but this information is typically written to present the organization in a positive light.

The P.R.O.V.E.N. Source Evaluation method includes a section called “Expertise,” which recommends that readers check the author’s credentials and affiliations. Do the authors have advanced degrees or expertise related to the topic? What else have they written? Who funds the organization and what are their affiliations? Do any of these affiliations reveal a potential conflict of interest? Might their writings be biased in favor of one particular viewpoint?

If any of this information is missing or questionable, you may want to stay away from this author or organization.

1. Use good search techniquesBecome familiar with search techniques available in your favorite web browser, such as searching keywords rather than full sentences and limiting searches by domain names, such as .org, .gov, or .edu.

Another good technique is putting two or more words in quotation marks so the search engine finds the words next to each other in that order, such as “Pizzagate conspiracy.” This leads to more relevant results.

In an article published in Nature, a team of researchers wrote that “77% of search queries that used the headline or URL of a false/misleading article as a search query return at least one unreliable news link among the top ten results.”

A more effective search would be to identify the key concepts in the headline in question and search those individual words as keywords. For example, if the headline is “Video Showing Alien at Miami Mall Sparks Claims of Invasion,” readers could search: “Alien invasion” Miami mall.

1. Verify the sourceVerify the original sources of the information. Was the information cited, paraphrased or quoted accurately? Can you find the same facts or statements in the original source? Purdue Global, Purdue University’s online university for working adults, recommends verifying citations and references that can also apply to news stories by checking that the sources are “easy to find, easy to access, and not outdated.” It also recommends checking the original studies or data cited for accuracy.

The SIFT Method echoes this in its recommendation to “trace claims, quotes, and media to the original context.” You cannot assume that re-reporting is always accurate.

1. Use fact-checking websitesSearch fact-checking websites such as InfluenceWatch.org, Poynter.org, Politifact.com or Snopes.com to verify claims. What conclusions did the fact-checkers reach about the accuracy of the claims?

A Harvard Kennedy School Misinformation Review article found that the “high level of agreement” between fact-checking sites “enhances the credibility of fact checkers in the eyes of the public.”

1. Pause and reflectPause and reflect to see if what you have read has triggered a strong emotional response. An article in the journal Cognitive Research indicates that news items that cause strong emotions increase our tendency “to believe fake news stories.”

One online study found that the simple act of “pausing to think” and reflect on whether a headline is true or false may prevent a person from sharing false information. While the study indicated that pausing only decreases intentions to share by a small amount – 0.32 points on a 6-point scale – the authors argue that this could nonetheless cut down on the spread of fake news on social media.

Knowing how to identify and check for misinformation is an important part of being a responsible digital citizen. This skill is all the more important as AI becomes more prevalent.

Tracy Bicknell-Holmes, Library professor, Boise State University; Elaine Watson, Librarian and Associate Professor, Boise State University, and Jose Guillermo ‘Memo’ Cordova Silva, Library associate professor, Boise State University

This article is republished from The Conversation under a Creative Commons license. Read the original article.

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The advanced AI-powered systems used for the insurance benefit verification automation industry have significant advantages over building your own system or using manual processes. Learn more about how these systems are changing the game in the health insurance industry in the infographic below:Source: Orbit Healthcare

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My latest subject to ponder to which I wrote the opening line a few days ago. This morning I attended Technology Coffee at Cool Down in South Bay with a few regulars, David Ray and host Enrique Monteguiado. New folks coming to join were a visiting coder, Julian L from Coffee & Code in Baltimore, a business coach, a software professional, and another entrepreneur type. I thought asking for some input would be interesting. I also called my mentor friend Barry who introduced me to ChatGPT when it first arrived! https://openai.com/index/chatgpt/

“We’ve trained a model called ChatGPT which interacts in a conversational way. The dialogue format makes it possible for ChatGPT to answer follow-up questions, admit its mistakes, challenge incorrect premises, and reject inappropriate requests.” ChatGPT is a sibling model to InstructGPT, which is trained to follow an instruction in a prompt and provide a detailed response. We is excited to introduce ChatGPT to get users’ feedback and learn about its strengths and weaknesses. During the research preview, usage of ChatGPT is free. Try it now at chat.openai.com(opens in a new window).

ChatGPT is a cutting-edge technology developed by OpenAI that has revolutionized the field of conversational AI. In this comprehensive guide, we will explore the wonders of ChatGPT, its underlying technology, applications in various fields, benefits, limitations, ethical considerations, and its future potential. ChatGPT is an advanced chatbot developed by OpenAI with the aim of creating a conversational AI that can engage in natural language conversations. It is based on the GPT (Generative Pre-trained Transformer) architecture and has been trained on a vast dataset to generate human-like responses. With its ability to understand and produce text that is coherent and contextually relevant, ChatGPT has gained widespread attention.

At the core of ChatGPT lies the transformer-based language model, which is a type of deep learning architecture that has revolutionized natural language processing tasks. The transformer model utilizes self-attention mechanisms to capture long-range dependencies in the input text, enabling it to understand and generate meaningful responses. This architecture allows ChatGPT to process and produce language in a way that closely mimics human conversation.”

https://lisakim6.medium.com/exploring-the-wonders-of-chatgpt-a-comprehensive-guide-to-chatgpt-technology-ecd2708fad6b

Amid a huge amount of hype around generative AI, a new study from researchers at MIT sheds light on the technology’s impact on work, finding that it increased productivity for workers assigned tasks like writing cover letters, delicate emails, and cost-benefit analyses.

https://www.technologyreview.com/2023/03/03/1069311/inside-story-oral-history-how-chatgpt-built-openai/

The tasks in the study weren’t quite replicas of real work: They didn’t require precise factual accuracy or context about things like a company’s goals or a customer’s preferences. Still, a number of the study’s participants said the assignments were similar to things they’d written in their real jobs — and the benefits were substantial. Access to the assistive chatbot ChatGPT decreased the time it took workers to complete the tasks by 40 percent, and output quality, as measured by independent evaluators, rose by 18 percent. The researchers hope the study, which appears today in open-access form in the journal Science, helps people understand the impact that AI tools like ChatGPT can have on the workforce.

https://news.mit.edu/2023/study-finds-chatgpt-boosts-worker-productivity-writing-0714

I was at San Diego Technology Coffee. Also attending were folks from Apple, Coffee and Computers and the like. The consensus was that Chat GPT is excellent at solving technology. For instance asking it writes an algorithm for you in Java script. It’s great at detailed data analysis. Though everyone said that does be sure to edit. So it is best to use it as a tool for subject matter you have an understanding of. It speeds up the process of creating, especially in writing and researching. Think of it as a Language tool. Ask it to present your data in the style of someone you wish. Like talk about relativity how Einstein would. At cool down monthly coffee the tech gurus said that because of its success its spurning a wave of AI based startups!

From the students:

https://www.nytimes.com/2023/02/02/learning/students-chatgpt.html

By now you’ve probably heard of ChatGPT, a powerful new artificial intelligence chatbot released to the public late last year that can craft jokes and working computer code, guess at medical diagnoses, and create text-based Harry Potter games. And, yes, it can also write essays and solve problem sets, a fact that has “sent many educators into a panic,” notes Kevin Roose, a Times Tech columnist. Some school districts have already banned this new technology; others are attempting to teach students how to use it responsibly.” I have never used ChatGPT, but I have used similar chatbots purely for exploration. When I used these chatbots I came to the conclusion that they aren’t very good at writing papers for the fact that they are very brief and often lack the level of knowledge required to write a paper on a certain topic. When you type in a prompt they just use very brief, filler words to write your response rather than actually use educated terms. I think the concept is decent but it needs to be very much advanced upon before it can be used frequently.”— Will, Saint Peter High School, MN

Students worry we’ll lose our creativity and critical thinking skills if we rely on chatbots.

One of my biggest worries is that I would rely too much on these tools and lose the capacity for critical and creative thought. I personally want to learn how to communicate myself clearly and to find my own distinctive voice. If I always rely on ChatGPT to generate material for me, I might not be challenged to improve as a writer. I’m also concerned that the information produced by ChatGPT might not be reliable or secure. As a student, I want to be able to trust the knowledge I’m gaining and avoid coming into contact with false information or damaging viewpoints.

— Faris, Hinsdale Central High School

They said ChatGPT can actually aid learning.

I have used ChatGPT a number of times to test its capabilities. I was very impressed with its ability to write essays, including essays using sources. I understand that this would not necessarily be ideal for a school environment where students are meant to create their own essays and develop writing skills by doing so. However, it can also be used to give essay outlines, which I could see as being incredibly helpful for students. It also provides accurate information on historical situations, which allows for easy access to a reliable source for students.

— Rachel, Atrisco Heritage Academy

From the teachers:

https://time.com/6300950/ai-schools-chatgpt-teachers/

Earlier this year, as OpenAI.com, the website of the company that produced ChatGPT, became one of the 50 most visited websites in the world, some of the nation’s largest school districts, from New York City to Los Angeles, banned its usage in the classroom while they worked to formulate policies around it. Meanwhile, teachers desperate to figure out how to harness the tech for good congregated in Facebook groups like “chatGPT for teachers” (about 300,000 members) and “The AI Classroom” (more than 20,000 members).

Many of the more than a dozen teachers TIME interviewed for this story argue that the way to get kids to care is to proactively use ChatGPT in the classroom. A Walton Family Foundation survey published July 18 found 73% of teacher respondents had heard of ChatGPT, and 33% used it to help come up with “creative ideas for classes.”

There are real concerns about ceding too much instruction to the program: Weingarten of the teachers’ union and others fear it will promote educational inequities, further dividing classrooms into students whose families have the resources to afford the high-speed internet connection that eases access to ChatGPT and students whose families do not. There are also worries about biases in the data AI uses to craft its answers to users’ prompts. “Much of the information that’s online, that ChatGPT is trained on, is going to be predominantly of western perspective, and what’s going to be less represented are the perspectives, knowledge, and experiences of underrepresented communities,” says Ezekiel Dixon-Román, Director of the Edmund W. Gordon Institute for Urban and Minority Education and Professor at Teachers College, Columbia University.

And it will be no small challenge for teachers to figure out how to use the technology to develop students’ critical thinking skills without sacrificing the meaningful connections that can be the product of human-to-human teaching—an even more urgent challenge when it comes to students who mentally checked out during the abrupt shift from in-person instruction to virtual school during the pandemic. When it comes to getting knowledge to stick, there may be no substitute for human relationships. To many teachers, even if they’re getting ready to welcome ChatGPT into the classroom when the doors re-open this year, that’s reason enough not to fear the extent of the disruption on the horizon.

“I’ve been to former students’ weddings and baby showers and funerals of their parents,” says Millard, the high school English teacher in Michigan. “I’ve hugged my students. I’ve high-fived my students. I’ve cried with my students. A computer will never do that. Ever, ever.”

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Table of Contents* Introduction to Online Education * Flexibility and Convenience * Cost-Effectiveness * Access to a Wide Range of Programs * Skill Development and Career Advancement * Community and Networking Opportunities * Conclusion

Online education offers working professionals the opportunity to enhance their skills conveniently. Flexible schedules and diverse course options accommodate busy lifestyles. With advanced technologies and interactive learning platforms, professionals can acquire new knowledge and qualifications to advance their careers without disrupting work commitments.

Introduction to Online EducationOnline education is revolutionizing the way we learn. Gone are the days when you had to attend a physical classroom to acquire new skills or earn a degree. Technological advancements have made learning more accessible, providing numerous benefits, especially for working professionals. One of the best ways to achieve this is by exploring Astate online degrees, which offer flexibility and a variety of programs suitable for career advancement. These programs cater to the needs of individuals who must balance work commitments and educational pursuits, ensuring that the path to knowledge is convenient and efficient.

Flexibility and ConvenienceOne of the key benefits of online education is the flexibility it offers. Professionals can take classes and finish their education independently when juggling jobs and family obligations. Investing in ergonomic desk and chair sets may assist in minimizing strain during prolonged study sessions. According to Inside Higher Ed, many people choose online programs because they can study from anywhere. This flexibility is about deciding when and how to study, allowing learners to customize their educational experience. Whether during a lunch break, late at night, or over the weekend, online education fits seamlessly into a professional’s busy schedule, mitigating the need to sacrifice job performance or personal time.

Moreover, using asynchronous learning platforms means that course materials and lectures are always available, enabling students to revisit complex topics as needed. This individualized learning pace helps ensure a thorough understanding of the subject, enhancing overall educational outcomes.

Cost-EffectivenessOnline learning at Arkansas State University is frequently more affordable than traditional classroom instruction. Students can save significantly With reduced commuting fees, textbooks, and other resources. A recent report by Education Dive highlights how online courses typically cost less, making higher education more accessible to a broader audience. The financial load on students is further reduced by the fact that a large number of online schools provide financial help and scholarships. Some programs also offer pay-per-course options, allowing learners to spread the cost of their education over time.

These cost savings extend beyond tuition fees. Students often save on ancillary expenses such as childcare, parking, and meal plans, typically required when attending on-campus programs. By eliminating these additional costs, online education provides a more affordable and viable solution for continuing education.

Access to a Wide Range of ProgramsOnline education allows professionals to discover courses that match their work goals by providing access to programs from international universities, ranging from advanced certifications to bachelor’s degrees. Whether expanding their skills or shifting into a new profession, these programs are created to fulfill specific needs. Many institutions collaborate with industry experts to develop relevant curricula, ensuring graduates are well-prepared for the job market. Because online learning has a global reach, students can take classes from top universities, which introduces them to diverse perspectives and approaches from different regions and industries.

Skill Development and Career AdvancementOnline education provides specialized courses that develop specific skills needed in the workforce, enabling professionals to advance their careers effectively. These courses often include up-to-date content relevant to industry standards, ensuring learners have the latest knowledge and practices. IT, healthcare, and business curricula are updated to incorporate emerging trends and technologies. Online programs also include practical assignments and projects, reinforcing theoretical knowledge and enhancing problem-solving and critical-thinking skills—this hands-on approach positions students for promotions and new opportunities, demonstrating added value to their employers.

Community and Networking OpportunitiesOnline education platforms, such as forums, social media groups, and virtual events, foster student community and networking, providing diverse perspectives and support. These connections enrich learning experiences and expand professional networks. Online programs also host webinars, workshops, and panel discussions featuring industry leaders, providing insights into industry trends and career advice. These networking opportunities can lead to job opportunities, partnerships, and collaborations, enhancing one’s career trajectory.

ConclusionOnline education has many advantages for working professionals, such as cost-effectiveness, flexibility, and a large selection of courses. It is essential to lifelong learning since it enables professionals to further their education without sacrificing their professional obligations. The flexibility, cost savings, and networking opportunities make online education a practical option for those seeking to enhance their knowledge and career prospects.

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Using fresh technologies in healthcare systems is very necessary to better care for patients, make operations smoother and improve general efficiency. From electronic health records (EHRs) to telemedicine platforms, technology for healthcare has a crucial part in making health services more modern and efficient. Here’s an extensive examination of how to apply and merge these technological changes correctly.

Leveraging Electronic Health Records (EHRs)

Healthcare’s digital transformation is resulting in the wide use of Electronic Health Records (EHRs). This term describes digital versions of patient records that can be accessed by authorized healthcare providers. EHR systems provide many benefits for both patients and healthcare professionals, such as making it easier to manage appointments and other administrative tasks related to patient care. They also help to lessen paperwork and improve precision in medical documentation. When choosing EHR systems, it is important to consider those which are interoperable with other healthcare systems for smooth data exchange among providers. Additionally, focusing on data safety ensures that patient information remains confidential.

Implementing Telemedicine and Remote Monitoring

Telemedicine is becoming more popular because of remote patient monitoring technologies. These systems permit healthcare providers to carry out virtual consultations, observe patients from a distance and handle chronic conditions better. The main methods for putting telemedicine into operation include choosing easy-to-use platforms that follow healthcare rules, giving training to health workers about using telemedicine tools correctly, and making sure there’s strong internet connection along with good data privacy protection for keeping patient information safe.

Embracing AI and Machine Learning Applications

The fields of Artificial Intelligence (AI) and Machine Learning (ML) are changing the way healthcare works by studying large amounts of patient data to enhance diagnostic precision, forecast patient results, and tailor treatment methods. Healthcare establishments can use AI-powered applications for jobs like examining medical images, foreseeing risks with predictive analytics for disease prevention or automating administrative tasks. Methods that work well are confirming AI formulas with clinical rules, including AI tools in current work processes to support human choices, making sure that recommendations from AI remain clear for maintaining trust among health care providers and patients.

Enhancing Communication with Healthcare Collaboration Tools

The proper use of healthcare collaboration tools is very important for effective communication between healthcare teams. These tools, like secure messaging platforms and integrated communication systems, make real-time sharing of information and care coordination possible among different providers working in various specialties and places.

Hospital contract management software is designed to streamline and optimize the management of contracts and agreements within healthcare organizations. These platforms centralize contract documentation, automate contract lifecycle processes, and ensure compliance with regulatory requirements and financial terms.

Improving Patient Engagement through Mobile Health Apps

Apps for mobile health enable patients to take part in the handling of their health and access healthcare services easily. They assist with making appointments, reminding about medications, having telehealth talks and looking at personal medical files. Good ways to use these apps are creating ones that users can understand easily with simple interfaces, following rules for protecting healthcare information like GDPR and HIPAA as well as putting data made by patients from applications into EHR systems so that healthcare providers have a full view of patient details.

Overcoming Barriers to Adoption and Integration

Even though there are many advantages, using and including fresh healthcare technologies might encounter difficulties such as money limitations, opposition to change from healthcare personnel, problems with interoperability among various systems and worries about keeping data private and safe. To conquer these obstacles needs careful planning, involving all those interested parties, continuous education and help for healthcare staff along with working together with vendors of technology to make solutions that are tailor-made according to the organization’s requirements and objectives.

Conclusion

Bringing together healthcare technology has great potential to change the way healthcare is given, make patient results better and improve how well things work. If we use good methods like using EHRs to manage data in a smooth way, giving care from far away through telemedicine, making decisions with help from AI for clinical support and bettering communication by working together tools along with empowering patients via mobile health applications – this can help healthcare organizations handle the difficulties of technology integration. These practices don’t just put health providers in a place where they are leading the new ideas but also guarantee that they provide excellent quality care centered around patients within today’s ever-changing world of healthcare.

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UW-Madison’s Print Production Manager had the opportunity to discuss the DPPS print production move with Nikki on the Gut + Science podcast, part of the PeopleForward Network. The university’s printing facility was asked to move in 2021 due to some other projects on campus affecting their space.

In this podcast episode, Rich Gassen passionately discusses transforming potential roadblocks into significant innovation opportunities, especially in workspace design and workflow efficiency. This is a behind-the-scenes look at the logistics and leadership strategies of moving their team to a brand-new facility. Host Nikki Lewallen Gregory helps unpack the wealth of insights Rich brings, from maintaining transparency to ensuring every team member is on board and feeling valued during transitions.

You can learn about implementing change in your environment from this discussion.

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I teach a course at Georgetown University’s Cybersecurity Risk Management Program called Disruptive Technologies and Organizational Management. I gain from the give-and-take of my student’s insights. As we are now at the onset of an exponential era of technological growth amplified by artificial intelligence in almost every way and industry vertical.

Regarding cyber risk management, artificial intelligence is a powerful enabler and accelerator for cybersecurity in our networked world. AI systems are designed to mimic human characteristics and computational abilities in a computer, enabling them to outperform humans in terms of speed and capacity. AI machine learning provides the quickest way to identify new attacks, draw statistical inferences, and provide that information to endpoint protection systems in the context of cybersecurity.

The advent of artificial intelligence has many aspects to consider including ethics, regulations, and its many types of applications. I asked several of my students to share their insights which are featured below.

Student Insights:

• How can safeguards be put on AI to ensure ethics, effective governance, and mitigate bias, and poisoned data?

Safeguarding AI: Ethics, Governance, and Mitigating Risks

Artificial intelligence (AI) offers immense transformative potential, but its unchecked development poses significant risks. Robust safeguards are essential to realize the benefits of AI while minimizing potential harm. Here is how we can approach this multifaceted challenge:

Ethical Frameworks: Industry-wide standards around fairness, transparency, accountability, and non-discrimination are a must. These principles should guide AI design, development, and deployment, ensuring alignment with societal values.

Governance Structures: Independent review boards, bias audits, and accountability can minimize risks. Regulations at the governmental level are also needed to define acceptable uses of AI, enforce standards, and protect individual rights.

Continuous Bias Evaluation: AI systems often learn from real-world data, which can carry deeply ingrained societal biases. Mitigating this requires an initial evaluation, continuous bias auditing, and techniques such as de-biasing algorithms to help train models to be less prone to discriminatory outcomes.

Protection Against Poisoned Data: AI can be manipulated through data poisoning attacks, where bad actors subtly alter training data. Data validation, exposing models to poisoned data sets, and understanding how AI reaches its decision can enhance security.

The Path Forward Collaboration between technology professionals, ethicists, policymakers, and the public is vital to ensuring that AI develops in a way that benefits society as a whole.

By Joshua Cushing https://www.linkedin.com/in/joshuacushing/

• What needs to be in a Risk Management Framework to address the cyber threat of AI?

There needs to be several key components in a Risk Management Framework (RMF) to effectively address the cybersecurity threat of Artificial Intelligence (AI). It should start by identifying risks such as data manipulation, model theft, and malicious attacks. The framework must conduct a risk assessment to assess the probability and impact of these risks focusing on AI’s features like algorithm transparency. In addition, incorporating threat intelligence tailored for AI is crucial for predicting and mitigating threats. The framework should also enforce security measures including encrypting data and limiting access along with security checks to prevent attacks targeting AI systems. Having a response plan specifically designed for AI related breaches will ensure a timely response and containment. Adhering to data protection laws and understanding the ramifications of using AI are equally important. Finally, ongoing training for employees on AI risks in the RMF will help strengthen defenses against evolving AI technologies.

Leonard Field

• How will AI impact cyber threats and cyber defenses? (i.e. using Generative AI and predictive analytics)

Artificial Intelligence will have a significant impact on the safety of society from a physical and cyber security perspective. AI will greatly impact the capability of threat detection mechanisms as well as cyber defensive countermeasures through its use of Generative AI and predictive analytics. The use of Generative AI will allow cyber analysts to rapidly detect and respond to anomalies in their systems due AI ability not only analyze changes in a baseline, but continuously evolve as the landscape changes. Predictive analytics will be able to assist in this effort by being able to collect and succinctly digest large datasets and identify trends, risks, and patterns that will help analysts in being proactive with the implementation of safeguards that both prevent and deter threat actors. While capabilities will exist for defensive efforts, there must be an equal understanding that malicious actors will also have this same capability. Threat agents will use AI in reconnaissance efforts to find vulnerabilities in systems and understand how defensive measures respond to specific intrusion attempts. The cyber security industry as well as cyber security professionals must continuously analyze and develop tools within the AI space that increase in capacity and capability to mimic the ever-changing landscape.

By Shelley White III www.linkedin.com/in/shelley-white-56a6001a2

• What is Artificial Intelligence Bias?

Regardless of one’s place of origin, inherent bias exists. Bias is not innate but taught. Bias can exist in the forms of race, religion, language, age, culture, or location. Therefore, AI Domain Team members tasked with labeling AI training data or designing AI algorithms for models must come from diverse backgrounds. Artificial Intelligence bias can be implemented purposely or without malice. The outcome of both is an unethical AI model.

By Darryl W. Hicks

• ·How AI will transform the agriculture sector?

The integration of AI and the Internet of Things (IoT) is poised to revolutionize the agriculture sector, offering unprecedented opportunities to enhance efficiency, productivity, and sustainability. Leveraging IoT-enabled monitoring systems, AI algorithms provide farmers with real-time insights into soil conditions, moisture levels, and crop health, enabling data-driven decisions on irrigation, fertilization, and pest control for optimized resource usage and improved yields. Additionally, IoT-equipped wearable sensors and smart collars offer smart livestock management solutions, monitoring the health, behavior, and feeding patterns of animals to detect early signs of illness and enhance animal welfare. Through IoT-based management systems, the entire agricultural supply chain can be streamlined, with AI analytics tracking storage conditions, transportation routes, and product quality to reduce waste and ensure the freshness and safety of agricultural products from farm to market.

Furthermore, AI-driven control systems automate farming operations by leveraging IoT data to regulate irrigation, nutrient management, and crop spraying, while unmanned machinery like drones and robotic tractors perform precision tasks with minimal human intervention, increasing operational efficiency and reducing labor costs. Moreover, UAVs equipped with IoT sensors and AI algorithms monitor crops from above, identifying signs of disease, nutrient deficiencies, and pest infestations to provide actionable insights for targeted interventions, thereby improving crop health and maximizing yields. However, alongside these transformative benefits, the integration of AI and IoT in agriculture presents cybersecurity challenges that must be addressed to ensure the safe and secure adoption of these technologies.

Privacy concerns arise due to the passive nature of IoT data collection, necessitating robust encryption and access controls to safeguard sensitive agricultural data and prevent unauthorized access. Additionally, cybersecurity threats such as ransomware, denial of service (DoS) attacks, and social engineering exploits pose risks to IoT devices in smart farming, highlighting the need for AI-powered cybersecurity solutions to detect and mitigate these threats in real-time. Moreover, supply chain vulnerabilities must be addressed through the implementation of security measures such as blockchain technology and authentication mechanisms to protect against cyber-attacks and data breaches. In conclusion, while AI-driven IoT applications hold immense promise for transforming agriculture, addressing cybersecurity concerns is imperative to ensure their safe and secure adoption in smart farming practices.

References

Barreto, L., & Amaral, A. (2018, September). Smart farming: Cyber security challenges. In 2018 International Conference on Intelligent Systems (IS) (pp. 870-876). IEEE.

Kim, W. S., Lee, W. S., & Kim, Y. J. (2020). A review of the applications of the internet of things (IoT) for agricultural automation. Journal of Biosystems Engineering, 45, 385-400.

Kumar, N., Dahiya, A. K., Kumar, K., & Tanwar, S. (2021, September). Application of IoT in agriculture. In 2021 9th International Conference on Reliability, Infocom Technologies and Optimization (Trends and Future Directions) (ICRITO) (pp. 1-4). IEEE.

Tao, W., Zhao, L., Wang, G., & Liang, R. (2021). Review of the internet of things communication technologies in smart agriculture and challenges. Computers and Electronics in Agriculture, 189, 106352

By Shavinyaa Vijaykumarr linkedin.com/in/shavinyaa-vijaykumarr-3314922a9

• How will AI transform industries such as healthcare, finance, commerce, transportation, agriculture, space, robotics, and energy?

Artificial Intelligence has the potential to introduce essential contributions to the healthcare sector. This includes administrative processes, such as adherence to compliance standards as well as automation in tasks such as diagnosis and treatment.

By Emanuel Dos Santos https://www.linkedin.com/in/emanuel-dos-santos-506b1b275/

• How can safeguards be put on AI to ensure ethics, effective governance, and mitigate bias, and poisoned data?

Ensuring the safety of artificial intelligence (AI) necessitates a comprehensive strategy, which notably involves government regulation and adherence to industry best practices. The European Parliament’s adoption of the AI Act (AIA) underscores the significant role of external oversight in protecting fundamental rights and addressing ethical advancements in AI (Gasser, 2023). Given the crucial aspects of safeguarding information systems by ensuring confidentiality, integrity, and availability, it is imperative for AI to be trustworthy. This entails being valid and reliable, safe and secure, resilient, accountable and transparent, explainable and interpretable, privacy-enhanced, and fair with managed harmful bias (Tabassi, 2023, p. 12). To achieve these characteristics, the AI model must undergo training, receive feedback on ethical dilemmas, and be supervised and rewarded for accurately distinguishing between different types of fairness and implementing them.

References

Gasser, U. (2023). An EU landmark for AI governance. Science, 380(6651), 1203. https://doi.org/10.1126/science.adj1627

Tabassi, E. (2023). Artificial Intelligence Risk Management Framework

(AI RMF 1.0). https://doi.org/10.6028/nist.ai.100-1

By Reginald Kiryowa

• What key elements are necessary to make a framework effective?

The critical aspect of any framework is stakeholder buy-in.A well-thought-out framework backed by solid data and research has a higher chance of success, but even the most well-crafted plan will fail if the people involved do not believe in it. To achieve this, leaders must maintain open communication throughout the implementation process and address any issues that may arise to ensure that stakeholders remain engaged and invested in the plan’s success.

By Hunter Patterson www.linkedin.com/in/hunter-patterson-2315641ba

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Casey Fiesler, University of Colorado Boulder

As public concern about the ethical and social implications of artificial intelligence keeps growing, it might seem like it’s time to slow down. But inside tech companies themselves, the sentiment is quite the opposite. As Big Tech’s AI race heats up, it would be an “absolutely fatal error in this moment to worry about things that can be fixed later,” a Microsoft executive wrote in an internal email about generative AI, as The New York Times reported.

In other words, it’s time to “move fast and break things,” to quote Mark Zuckerberg’s old motto. Of course, when you break things, you might have to fix them later – at a cost.

In software development, the term “technical debt” refers to the implied cost of making future fixes as a consequence of choosing faster, less careful solutions now. Rushing to market can mean releasing software that isn’t ready, knowing that once it does hit the market, you’ll find out what the bugs are and can hopefully fix them then.

However, negative news stories about generative AI tend not to be about these kinds of bugs. Instead, much of the concern is about AI systems amplifying harmful biases and stereotypes and students using AI deceptively. We hear about privacy concerns, people being fooled by misinformation, labor exploitation and fears about how quickly human jobs may be replaced, to name a few. These problems are not software glitches. Realizing that a technology reinforces oppression or bias is very different from learning that a button on a website doesn’t work.

As a technology ethics educator and researcher, I have thought a lot about these kinds of “bugs.” What’s accruing here is not just technical debt, but ethical debt. Just as technical debt can result from limited testing during the development process, ethical debt results from not considering possible negative consequences or societal harms. And with ethical debt in particular, the people who incur it are rarely the people who pay for it in the end.

Off to the racesAs soon as OpenAI’s ChatGPT was released in November 2022, the starter pistol for today’s AI race, I imagined the debt ledger starting to fill.

Within months, Google and Microsoft released their own generative AI programs, which seemed rushed to market in an effort to keep up. Google’s stock prices fell when its chatbot Bard confidently supplied a wrong answer during the company’s own demo. One might expect Microsoft to be particularly cautious when it comes to chatbots, considering Tay, its Twitter-based bot that was almost immediately shut down in 2016 after spouting misogynist and white supremacist talking points. Yet early conversations with the AI-powered Bing left some users unsettled, and it has repeated known misinformation.

When the social debt of these rushed releases comes due, I expect that we will hear mention of unintended or unanticipated consequences. After all, even with ethical guidelines in place, it’s not as if OpenAI, Microsoft or Google can see the future. How can someone know what societal problems might emerge before the technology is even fully developed?

The root of this dilemma is uncertainty, which is a common side effect of many technological revolutions, but magnified in the case of artificial intelligence. After all, part of the point of AI is that its actions are not known in advance. AI may not be designed to produce negative consequences, but it is designed to produce the unforeseen.

However, it is disingenuous to suggest that technologists cannot accurately speculate about what many of these consequences might be. By now, there have been countless examples of how AI can reproduce bias and exacerbate social inequities, but these problems are rarely publicly identified by tech companies themselves. It was external researchers who found racial bias in widely used commercial facial analysis systems, for example, and in a medical risk prediction algorithm that was being applied to around 200 million Americans. Academics and advocacy or research organizations like the Algorithmic Justice League and the Distributed AI Research Institute are doing much of this work: identifying harms after the fact. And this pattern doesn’t seem likely to change if companies keep firing ethicists.

Speculating – responsiblyI sometimes describe myself as a technology optimist who thinks and prepares like a pessimist. The only way to decrease ethical debt is to take the time to think ahead about things that might go wrong – but this is not something that technologists are necessarily taught to do.

Scientist and iconic science fiction writer Isaac Asimov once said that sci-fi authors “foresee the inevitable, and although problems and catastrophes may be inevitable, solutions are not.” Of course, science fiction writers do not tend to be tasked with developing these solutions – but right now, the technologists developing AI are.

So how can AI designers learn to think more like science fiction writers? One of my current research projects focuses on developing ways to support this process of ethical speculation. I don’t mean designing with far-off robot wars in mind; I mean the ability to consider future consequences at all, including in the very near future.

This is a topic I’ve been exploring in my teaching for some time, encouraging students to think through the ethical implications of sci-fi technology in order to prepare them to do the same with technology they might create. One exercise I developed is called the Black Mirror Writers Room, where students speculate about possible negative consequences of technology like social media algorithms and self-driving cars. Often these discussions are based on patterns from the past or the potential for bad actors.

Ph.D. candidate Shamika Klassen and I evaluated this teaching exercise in a research study and found that there are pedagogical benefits to encouraging computing students to imagine what might go wrong in the future – and then brainstorm about how we might avoid that future in the first place.

However, the purpose isn’t to prepare students for those far-flung futures; it is to teach speculation as a skill that can be applied immediately. This skill is especially important for helping students imagine harm to other people, since technological harms often disproportionately impact marginalized groups that are underrepresented in computing professions. The next steps for my research are to translate these ethical speculation strategies for real-world technology design teams.

Time to hit pause?In March 2023, an open letter with thousands of signatures advocated for pausing training AI systems more powerful than GPT-4. Unchecked, AI development “might eventually outnumber, outsmart, obsolete and replace us,” or even cause a “loss of control of our civilization,” its writers warned.

As critiques of the letter point out, this focus on hypothetical risks ignores actual harms happening today. Nevertheless, I think there is little disagreement among AI ethicists that AI development needs to slow down – that developers throwing up their hands and citing “unintended consequences” is not going to cut it.

We are only a few months into the “AI race” picking up significant speed, and I think it’s already clear that ethical considerations are being left in the dust. But the debt will come due eventually – and history suggests that Big Tech executives and investors may not be the ones paying for it.

Casey Fiesler, Associate Professor of Information Science, University of Colorado Boulder

This article is republished from The Conversation under a Creative Commons license. Read the original article.

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In today’s highly competitive business landscape, staying agile and responsive to market needs is more important than ever. One of the most powerful tools that modern organizations can leverage to achieve this is the Application Programming Interface, commonly known as an API. By facilitating seamless interactions between disparate software systems, APIs are unlocking new opportunities and driving business success in ways that were previously unimaginable.

Streamlining Operations with APIsGone are the days when finding solutions required monumental efforts to integrate varied software platforms. Today, with the rise of APIs, businesses can effortlessly connect different services and applications to streamline operations. Whether you’re looking to integrate customer relationship management (CRM) systems with email marketing tools, or find a person in a vast database with just a few clicks, APIs make it possible to achieve these tasks with speed and accuracy.

In essence, APIs act as intermediaries that allow applications to communicate with one another. They can fetch data from a server, send information back, or even trigger various actions across multiple platforms. This capability not only saves time but also reduces the complexity associated with software ecosystems, resulting in more efficient operations.

Enhancing Customer ExperienceOne of the top priorities for businesses today is to provide an exceptional customer experience. APIs can significantly enhance this by enabling personalization and real-time interactions. For instance, e-commerce companies use APIs to integrate payment gateways, logistics services, and even customer support systems seamlessly.

Imagine you are shopping online and you encounter an issue with your order. An integrated API could connect the e-commerce platform with the customer service chat, pulling up your order details instantly and resolving the issue in a fraction of the time it would have taken otherwise. This level of service is not only appreciated by customers but also encourages repeat business, thereby driving revenue growth.

Fostering InnovationInnovation is the lifeblood of any thriving business, and APIs are playing a crucial role in fostering it. By providing a standardized framework for developers to build on, APIs allow for easy incorporation of new technologies and services. This agility enables companies to rapidly experiment with new ideas without having to rebuild systems from the ground up.

For instance, the rise of IoT (Internet of Things) has brought about numerous opportunities for innovation. APIs are instrumental in connecting various IoT devices, making it easier for companies to gather data, analyze trends, and make informed decisions. This proactive approach to innovation can offer a significant competitive advantage in a crowded market.

Expanding Market ReachAnother noteworthy advantage of APIs is their ability to facilitate partnerships and collaborations. By opening up their APIs to third parties, businesses can create an ecosystem of complementary services that enhance the core offering. This can lead to new revenue streams and expanded market reach.

Take the example of the travel industry. Companies like airlines, hotels, and car rental services often collaborate using APIs to offer bundled packages. This not only provides added convenience for customers but also opens up opportunities for businesses to tap into new customer bases that might have been difficult to reach otherwise.

Ensuring Data SecurityWhile the benefits of APIs are numerous, it’s also essential to address the aspect of data security. With the right security measures in place, APIs can offer robust protection for sensitive information. Authentication mechanisms, such as OAuth and API keys, control who can access the API, thereby minimizing the risk of unauthorized access.

Furthermore, secure APIs can help in maintaining compliance with various regulatory standards, such as the General Data Protection Regulation (GDPR) or the Health Insurance Portability and Accountability Act (HIPAA). Companies that prioritize secure API development can safeguard customer trust while reducing the risk of data breaches.

Cost-Efficiency and ScalabilityAPIs are not just about connectivity; they also offer cost-efficiency and scalability. Traditional methods of software integration often involve significant investments in both time and resources. APIs, on the other hand, provide a more cost-effective solution by utilizing existing infrastructure. This allows businesses to scale their operations smoothly without incurring exorbitant costs.

Moreover, the reusable nature of APIs means that once an API is developed, it can be leveraged for various purposes across different projects. This reduces redundancy and maximizes the return on investment.

ConclusionIn a digital age where agility and efficiency are paramount, APIs stand out as a vital tool for unlocking opportunities and driving business success. From streamlining operations and enhancing customer experience to fostering innovation and ensuring data security, the advantages of APIs are multifaceted and far-reaching. As companies continue to embrace digital transformation, the strategic use of APIs will undoubtedly play a pivotal role in shaping the future of business.

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Many artificial intelligence researchers expect AI to outsmart humans at all tasks and jobs within decades, enabling a future where we’re restricted only by the laws of physics, not the limits of our intelligence. MIT physicist and AI researcher Max Tegmark separates the real opportunities and threats from the myths, describing the concrete steps we should take today to ensure that AI ends up being the best — rather than worst — thing to ever happen to humanity.

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Our modern lives are dependent on technology. And this technology is constantly evolving. Keeping up with the latest tech is a double-edged sword. If you don’t upgrade your tech at some point, you’ll fall behind and will start to encounter problems in your life. At the same time, constantly replacing tech creates a lot of environmental waste and will quickly drain your finances while not always providing worthwhile benefits.

Upgrading tech should therefore be a careful balancing act – you need to upgrade often enough to avoid disruption to your life, but not frequently enough that you cause added problems. This post explains more.

When you shouldn’t upgrade your tech…There are a few times when it’s best to hold off investing in any new tech. Below are some examples.

Your current tech is working perfectly

As the popular saying goes: ‘if it ain’t broke, don’t fix it’. Some technology can last for decades without encountering any faults. Other tech has a short life expectancy and you’ll start to see issues appearing within a couple years. If technology is still functioning well, you should consider whether it’s really necessary to replace it – especially if there are no other functions you need from it. For instance, there’s no point replacing 10 year old speakers if they’re still delivering the same sound quality as when you bought them.

There are new features you want, but none you need

Many of us are attracted to new features in gadgets that seem fun or innovative, but are actually not that useful. Modern smartphones continuously come with new camera upgrades, but many of these are only really useful if you’re a photographer. It’s better to solely upgrade tech when you’re actually getting added benefits that you’re going to make use of.

You can’t afford to upgrade

The price of new cars, appliances and devices just keeps going up. If you can’t afford to pay extra money a month for a new smartphone, consider whether you really need a new phone. More people are opting for SIM only deals to save money – keeping their current phone, but changing their phone plan. This is a much better option if you want perks like extra data but don’t actually need a new phone.

You’re only doing it to show off

One of the worst reasons to upgrade your tech is solely so that you can show it off to others and improve your social ‘status’. There are much less expensive ways to impress people. Besides, if other people start buying that same tech, you’ll have nothing to show off about. This is when many people start to experience buyer’s remorse, having bought fancy electric barbecues or guitar amps that they don’t actually have a use for. It’s much better to invest in tech that serves a practical purpose or that you’d still appreciate even if no-one else knew you owned it. This is when you know that a gadget truly brings you joy.

When you should upgrade your tech…There are other instances when an upgrade can be overdue. In these cases, you don’t want to delay an upgrade as it could lead to lots of unwanted problems. Below are a few examples.

Your tech is past its warranty and keeps breaking

When tech breaks, it’s important to look into the cost of repairs before immediately considering a replacement. While more complex technology has resulted in more expensive repairs, it is often still economical to fix some faults. However, once you start encountering frequent problems, costs will often start rising and it may be more economical to replace your tech instead of continuously repairing it. The exception is if your tech is still under its warranty, in which case you can still take advantage of free repairs. However, once this warranty has run out or become void, there’s no point in continuously digging into your own pockets to fix tech. Newer tech will likely be more reliable, and you’ll save time and money in the long run by not having to keep repairing it.

There are unfixable faults that seriously inhibit usability

It’s possible to ignore some minor faults. For instance, a faulty headphone jack on a phone may not be too much of an issue if you can still use bluetooth headphones. However, screen damage or a faulty battery that won’t charge is something you can’t ignore. If a problem is not fixable, then it’s time to retire your current tech and get something new. Continuing to try to use the device when a problem is causing you major inconveniences will only lead to unnecessary stress and wasted time.

Your tech has become dangerous to use

You should also upgrade your tech the moment that your current tech starts to become dangerous to use. An old microwave that has started to trip the circuit breaker in your home whenever you use it could be a fire hazard if you continue to try cooking in it. A car that constantly breaks down in random places could become a serious issue if you regularly drive on fast roads. There could even be security dangers associated with certain old tech such as software that has lost support. Once software is no longer supported by the vendor, it will no longer receive security patches against new cyberthreats, which could leave you open to cyberattacks.

Your tech doesn’t support necessary software or additional hardware

Those who remember using early Windows software may remember the frustration of not being able to use certain programs with certain versions of Windows due to incompatibility. Although less common, such incompatibility issues can still occur today. Some apps can still not be used on certain devices. There has even become an issue of modern hardware not supporting older hardware mediums and accessories. For example, some PCs do not have USB drives or CD drives. There are however some that do, and you may find that switching to one of these PCs is preferable if you’ve got CDs or USBs with old valuable files on that you’d like to access.

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Google News is the Infinite Library of Alexandria made accessible to all. Its power to inform and enlighten is beyond measure.

~Unknown

Author/Editor Note: This Article was inspired by the fact that our award-winning site is now syndicated via Google News, substantially amplifying the visibility of our 1100+ Featured Contributors, while extending our reach across 130 countries. FOLLOW US HERE

The Library of Alexandria was an ancient universal library and one of the largest repositories of knowledge in the ancient world. It was located in Alexandria, Egypt, and flourished in the 3rd century BC under the Ptolemaic dynasty. Google News, on the other hand, is a modern online news aggregator service operated by Google that collects content from thousands of sources across the globe. Both “libraries” are considered vast repositories of information in their own right.

The Google News RepositoryLaunched back in 2002, Google News is a free aggregator service that continuously scours the web to bring you the latest content from over 25,000 publications worldwide. At its core, it uses clustering algorithms to group related content together from multiple sources into tidy story bundles. Every month, Google directs users to content sites 24 billion times, providing an opportunity for publishers to grow their audiences and users more efficiently gather insight. That panoramic breadth of coverage is one of Google News’ greatest assets. The platform draws from publications in over 30 languages across the globe, giving users an incredibly diverse array of local, national, and international sources. Using customizable search filters, users can narrow their feed by topic, location, source, and other criteria to focus on just the content most relevant to them.

On BalanceGoogle News is a convenient news aggregator that provides a comprehensive collection of stories from thousands of sources in one place, with personalization features and a clean interface. However, it faces criticism for its opaque algorithms that may prioritize mainstream outlets over smaller voices, its lack of human editorial curation which can impact quality control, and its potential to create filter bubbles and information overload by automating content based on user interests. While praised for its breadth and real-time updates, Google News also prompts debate around transparency, media bias, the de-emphasis of local journalism, and the role of algorithms in controlling content consumption. On balance, the best approach may be to simply use it in moderation alongside other curated sources.

Cutting Through The ClutterFor those adrift in an endless stream of content and desperate for a comprehensive anchor, Google News might be the life preserver to stay afloat and informed. With its potent aggregation technology and wealth of customization tools, the day’s most vital content from every corner of the globe is just a click away. And that now includes essays across the life, culture, and business spectrum authored by the (our) “best writers on the planet.”

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AI is at the same time an existential risk and the pathway to overcoming some of humanity’s biggest existential challenges. We must proactively and collaboratively steer its development to harness its immense potential for good while preventing its potential for catastrophe.

Artificial intelligence (AI) is rapidly transforming our world, offering both immense opportunities and daunting challenges. As this powerful technology continues to advance, it is crucial that we navigate its development with care, mitigating its risks while harnessing its potential to better society.

The Perils of AIOne of the major perils associated with AI is the threat it poses to human employment. As AI systems become more sophisticated, they may eventually outperform humans in a wide range of tasks, leading to widespread job displacement. Historically, technological advances have always created new jobs to replace the ones they made obsolete, but the pace and scale of AI’s impact raises legitimate concerns about societal disruption.

Another peril is the potential for AI to be weaponized or used for nefarious purposes. Powerful AI systems could be exploited by bad actors to cause harm, from cyberattacks and surveillance to automated disinformation campaigns and autonomous weapons development. Responsible governance and stringent security measures will be essential.

The Pitfalls of AIDeveloping AI that is reliable, unbiased, and aligned with human values is an immense technical challenge fraught with pitfalls. AI systems can perpetuate societal biases and discriminate against certain groups if their training data reflects real-world prejudices. They may also make mistakes with severe consequences in high-stakes domains like healthcare and criminal justice.

There are also concerns about an AI system becoming superintelligent – vastly outstripping human capabilities in a way that renders it uncontrollable and potentially indifferent to human welfare.

While the likelihood of this is hotly debated, the implications would be staggering if it occurred.

The Opportunities of AIDespite the risks, AI presents incredible opportunities to solve some of humanity’s greatest challenges. AI could help us cure diseases, solve climate change, and unlock new frontiers of scientific understanding. It has already demonstrated immense potential in fields as diverse as education, transportation, energy, and scientific research.

AI also promises to be an engine of economic growth, unleashing new efficiencies and spawning entire new industries and business models. It could automate mundane tasks, freeing humanity to focus on more fulfilling creative and strategic endeavors. Ultimately, harnessed responsibility, AI could help create an unprecedentedly prosperous and capable civilization.

The Path ForwardAs with any transformative technology, AI carries both promise and peril. It is up to governments, industries, academics, ethicists and the public to work together proactively to maximize its benefits while mitigating its risks. We must prioritize AI safety research, develop robust governance frameworks, and foster greater public understanding and discourse.

With foresight and wisdom, we can navigate the challenges of AI to create a future in which this powerful technology benefits humanity as a whole. But that future is by no means assured – it will require our sustained commitment and vigilance to get there. The high-stakes saga of AI is just beginning.

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Adrenaline is my best motivational drug, and it is generated by many things’ excitement, fear, rejection, and many other things. I regularly use it to contribute to my successes. My long experience of “Living by the Split Second” is something that I have enjoyed, and I have to admit to it being very addictive. I do not advocate it because there might be fewer people on the planet! The best example I have of personal value is when I felt that I was going to flunk out of IBM Mainframe School, I began my weekend trips to go skydiving and it helped me gradually regain my confidence and succeed.

I am confident in my ability to defy the societal myth that intellectual value diminishes with age as time ticks away. It’s time to break free from this limiting belief and embrace the full potential of aging. My practical skills now can be instrumental in developing many things that will aid functionality as people age. I plan to help create and fully use the mobility tools being developed if necessary. As my website indicates my “RAIotic Buddy” might Skydive with me into my Hall of Fame induction.

I have decided to write some stories that illustrate the skills that I have and continue to use in real-life situations to resolve problems. I believe that they will aid in the safe rollout of AI. It will also help other people to lead an active life rather than just involvement social and discussion groups. The breadth of situations I have encountered and overcome has equipped me with valuable experience and insight that I can contribute to navigating the AI revolution. From overcoming challenges to capitalizing on transformative opportunities, my diverse background has honed my problem-solving abilities and strategic thinking. I bring a seasoned perspective that can help organizations anticipate and adapt to the profound changes AI will bring, allowing them to stay ahead of the curve and maximize the potential of these disruptive technologies. My wisdom, forged through adversity and success, can be an invaluable asset in charting the course through this uncharted territory.

My revelation today is to persist with my proven methods, adapt by acquiring new ones as needed, and avoid the distraction of craving constant validation and recognition. I aim to embody, with others of similar age and experience the value of the “Total Package,” the depth of understanding that comes from combining age, experience, and wisdom when approaching situations. I remain astounded by the numerous flawed results I encounter from AI queries. The inaccuracies in the responses and subsequent apologies after I correct them are staggering. As I document stories about my multiracial background, places I’ve lived, and solo travels, the reasons behind these mistakes become evident. I’ve led a life quite different than the norm, and those validating the responses simply lack the breadth of experience and knowledge to comprehend what they don’t know. Therein lies the peril.

It is imperative that I shed light on how I have endured, preserving my life and others through practical survival skills honed over a lifetime. Those lacking such capabilities are naively awed by AI whose intelligence pales in comparison to the depths of human cognition. We celebrate incremental strides as “sentient” when vast leaps are required to truly mirror the human mind.

Many business failures have and will stem from a lack of experience and practical knowledge. Mature experience, what I term “adaptive intelligence,” is crucial for success.

I have written about the birth and necessity of the Crisis Management position and why every company should have a position with that functionality. The skills that made me successful in the Crisis management role are the most important right now. I was allowed to create the position by a very forward-thinking CEO and I completed the projects successfully in multiple locations around the world. The sole reason for its termination was the company’s acquisition. After the acquisition, I was allowed to use the same skills in sales to demonstrate that I could resolve sales problems using those skills. By utilizing my skills and resourcefulness, I was able to achieve the title of “Salesperson of the Year.” I truly enjoyed the experience of being featured in the Bell Atlantic Annual Report, wearing my Gold Rolex watch prize until unfortunately, it became too dangerous due to blatant crime.

The COVID-19 Pandemic was a different reality for me than most people. A priceless memory from that experience was when I was busy meticulously explaining all my qualifications on a video call to the person, Dora Regalado, who was interviewing me for a job. She interrupted my lengthy, meticulous explanation and said, “Are you going to take the job or not!” My kind of person! Later, she helped change my position to working more safely in the mobile facilities. For almost 4 years I was outside almost every day, by choice, relating to people who generally wanted to talk, and I was able to make them feel good or help them in some way. Unfortunately depending on the location. too many were combative because of their fear, and I was able to get through those years without any physical altercations but came close many times.

I have enjoyed this opportunity, thanks to Dennis Pitocco, that I have had to write, think, and prepare for the AI Revolution. I have set records in the past and with all the assistance of the remarkable people in BizCatalyst 360°, we are going to enjoy setting more records and continue enhancing and enjoying our Big Dreams … in Vivid Color!

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In today’s rapidly evolving educational landscape, online courses and platforms have emerged as game-changers, offering learners unprecedented access to knowledge and skills right from the comfort of their homes. This digital revolution has transformed education, tearing down barriers like time, location, and cost, and empowering individuals to pursue learning opportunities tailored to their unique needs and interests.

The accessibility of online courses and learning platforms is perhaps one of their most significant advantages. With just a few clicks, learners can tap into a vast library of courses covering virtually every imaginable subject. Whether you’re eager to master a new language, refine technical skills, or explore niche topics, there’s an online course perfectly suited to your needs. This accessibility is especially beneficial for busy individuals or those in remote areas, who may lack access to traditional educational resources.

Completing a Lectera online course and earning a certificate comes with several advantages. Firstly, it provides tangible proof of your newfound knowledge and skills, which can enhance your resume and credibility in your field. Moreover, they demonstrate your commitment to continuous learning and professional development, which can impress employers and open doors to new opportunities.

Moreover, online courses offer a level of flexibility that traditional classroom learning simply can’t match. Learners have the freedom to study at their own pace, seamlessly integrating education into their work, family, and personal commitments. This flexibility not only accommodates diverse lifestyles but also allows learners to tailor their educational journey to suit their unique preferences and learning styles.

Another standout feature of online courses is their emphasis on personalized learning. Many platforms leverage cutting-edge technologies like artificial intelligence and machine learning to customize course content based on each learner’s abilities and preferences. Adaptive learning algorithms analyze learner performance and deliver personalized recommendations, ensuring that learners receive the support and guidance they need to thrive.

Furthermore, online courses foster a sense of community and collaboration among learners. Through virtual study groups, discussion forums, and interactive assignments, learners can connect with peers from around the globe, exchanging ideas and collaborating on projects. This collaborative learning environment not only enriches the learning experience but also cultivates valuable networking opportunities and a sense of belonging within the global learning community.

Beyond individual learners, online courses and platforms also offer significant benefits to organizations and businesses looking to upskill their workforce. Many platforms provide tailored corporate training programs designed to address the specific needs of companies, enabling employees to acquire new skills and knowledge relevant to their roles. This investment in employee development not only enhances job performance but also boosts employee satisfaction and retention, ultimately driving organizational success.

However, amidst the plethora of online learning resources, it’s crucial for learners to approach them discerningly. Not all courses and platforms are created equal, and learners should conduct thorough research and evaluation before making their selection. Factors such as accreditation, instructor credentials, course content, and user feedback should all be considered to ensure a high-quality educational experience that aligns with their goals.

In essence, the digital age has ushered in a new era of learning, characterized by the unparalleled accessibility, flexibility, and personalized learning opportunities afforded by online courses and platforms. Whether you’re seeking to acquire new skills, advance your career, or simply satisfy your curiosity, embracing the power of online education can unlock a world of possibilities and propel your learning journey to new heights.

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Lud*·dite ˈlədˌīt/noun: Luddite; plural noun: Luddites*

A member of any of the bands of English workers who destroyed machinery, especially in cotton and woolen mills, that they believed was threatening their jobs (1811–16).

A person opposed to increased industrialization or new technology.

Perhaps named after Ned Lud, a participant in the destruction of machinery

What you see above is the encyclopedia definition of a Luddite. I have, more or less, always called myself one. But my self-definition translates more along the lines of preferring to live and work with as little technology as possible.

When I started as a writer, I did not even own a typewriter. That came a little later. Actually several of them, then a word processor, then a personal computer, then an Apple computer, then a whole series of them right up to the MacBook Pro I am writing this piece on and the 24” iMac that is just over my shoulder and kinda gathering dust.

I also have an iPad, which I use for reading articles and checking the weather and a smart phone with no SIM card, (both of which were hand-me-downs from my wife), that I use as a camera. My real phone is a dandy little Alcatel flip phone which suits me just fine.

So I have obviously never been philosophically opposed to technology in and of itself. And I have certainly availed myself of as much as I felt necessary.

Being a communications professional, I have also made it a point to keep up to speed with technology, and I find that process quite enjoyable, although I do not immerse myself in it to the extent that a number of people I know have done.

So I am really a relative Luddite. I have all the tech I need to do my job and pursue my writing, but no more than that.

Up-To-Speed With vs Overwhelmed By TechThere is a very good reason I have chosen this Luddite-like path and that is simply that most of what I need to know about communication I pretty much already know. It’s not my job to show people how to build an SEO program, or how to create an online retail site or create a successful blog site for themselves.

My job is just to know enough about how all this technology works, and what it can theoretically do, to advise people on the best courses of action for their businesses. And then help them get there with good ideas.

If I have to I have at least a dozen people who know all the ins and outs of these various vertical platforms who can advise my client or build them whatever they need to make their businesses go.

So in a way, you could say that my pursuit of Luddite-ness, gives me a kind of objectivity that is very helpful in terms of the advice I give my clients.

And that very objectivity is the thing that businesses need, especially in this day and age when there are literally thousands of digital marketers out there proclaiming that their tech is the answer to the prayers of a client they know virtually nothing about, except the industry they happen to be in.

It Just Does Not Work Like ThatSolving communication challenges, creating strong brands powered by unique selling propositions and all that other good stuff is not, I repeat not, something that should be left in the hands of someone whose vested interest is in a specific vertical silo, be that digital or analog.

It should be left in the hands of the company decision makers and the people they bring on board to strategically connect their business with their prospects.

Because without that critically important step in the process, everybody is simply taking a wild-ass guess. And more often than not just throwing money down the drain.

Being A Luddite Means Projecting A Simple ViewpointBeing unencumbered by technology preferences is not only exhilarating, it’s an absolute necessity for anyone in the communications business.

Because keeping the focus on the business-to-customer relationship always, always, always has to be the first step that every business needs to take in order to ensure any sort of long-term success in the market.

After that has been established, tested and proven, then the choices come into play. Sometimes they are ornate and cutting-edge digital processes. Other times they are something much simpler and more direct.

The Luddite looks at all of this stuff objectively. And that objective point of view is really the element that can be traced directly to smart choices and successful outcomes.

So I’m proud to be an aspiring Luddite, and still be able to create smart, well thought-out solutions for my clients. Because at the end of the day, the decisions you make about communication and the tools you use to make that communication effective are what it’s all about.

There’s no old school or new school, there’s just a right idea in the right place at the right time.

Heere Are Some Quotes By People Who actually Get This

“I’m not a tech guy. I’m looking at the technology with the eyes of my customers, normal people’s eyes.”

~Jack Ma, Creator, Ali Baba

“Our business is about technology, yes. But it’s also about operations and customer relationships.”

~Michael Dell, Dell Computers

“It’s hard to say exactly what it is about face-to-face contact that makes deals happen, but whatever it is, it hasn’t yet been duplicated by technology.”

~Paul Graham

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In a world marked by rapid technological advancements, shifting cultural values, and a renewed focus on social and environmental responsibility, the concept of organizational development has evolved beyond its traditional confines.

While the traditional models of growth emphasized the pursuit of profit and efficiency, a new paradigm has emerged—one that encompasses a more holistic approach to organizational development.

This chapter explores the transformative journey of organizational development, tracing its evolution from conventional growth models to the embrace of holistic paradigms, all within the context of servant leadership.

The Genesis of Organizational Development: Traditional Growth Models

Historically, the primary goal of organizational development was centered on financial success and market dominance. Businesses sought to increase profitability through strategies such as cost reduction, operational efficiency, and market expansion.

While these approaches delivered results in terms of bottom-line growth, they often overlooked the broader impacts of their operations. Employee well-being, community engagement, and environmental sustainability were secondary considerations, leading to a skewed perspective that failed to address the intricate interplay between business and society.

The Rise of Holistic Organizational Development: Beyond the Balance Sheet

The transition towards holistic organizational development signals a shift from profit-centric metrics to a more comprehensive approach. This approach recognizes that an organization’s growth is intertwined with its impact on various stakeholders—employees, customers, communities, and the environment.

Holistic development acknowledges the intricate relationships that exist within and beyond organizational boundaries, advocating for a harmonious coexistence rather than a one-sided pursuit of growth.

The holistic paradigm acknowledges that an organization’s long-term viability is directly linked to its ability to create shared value. This entails aligning business strategies with societal needs, ensuring that growth contributes positively to both economic prosperity and social well-being.

Holistic organizational development strives to create an ecosystem where organizations thrive not in isolation, but as integral parts of a larger societal fabric.

Servant Leadership as the Guiding Light: Aligning Holistic Values

In the midst of this transformative shift, servant leadership emerges as a natural fit—a philosophy that aligns perfectly with the ideals of holistic organizational development. Rooted in the belief that leadership is synonymous with service, servant leadership fosters an environment where the growth of individuals, the empowerment of employees, and the well-being of the community are paramount.

The core principles of servant leadership—empathy, active listening, humility, and a commitment to nurturing potential—resonate profoundly with the ethos of holistic development. Servant leaders view their role not as dictators, but as facilitators of growth. They create spaces where open communication thrives, ideas are valued, and a sense of shared purpose is cultivated.

By placing the well-being of their teams and the community at the forefront, servant leaders inherently align with the holistic perspective, ensuring that growth transcends financial numbers and encompasses a broader positive impact.

A Holistic Development Framework: Integrating Holistic Values

Holistic organizational development, guided by servant leadership, introduces a framework that extends beyond financial measures. It encompasses a spectrum of factors including employee engagement, diversity and inclusion, ethical practices, environmental sustainability, and community engagement. By considering these elements collectively, organizations ensure that their growth aligns with the well-being of all stakeholders, leaving a positive imprint on society.

Servant leadership serves as the connective tissue within this framework. It encourages leaders to embody qualities of empathy and compassion, making decisions that resonate with the organization’s purpose and values. By fostering an environment of trust and collaboration, servant leaders empower employees to thrive, innovate, and contribute meaningfully to the organization’s growth trajectory.

The Path Forward: Holistic Organizational Development through Servant Leadership

The convergence of holistic organizational development and servant leadership ushers in a new era of leadership—one that acknowledges the intrinsic interdependence between organizational success and societal well-being.

This chapter sets the stage for the exploration of servant leadership’s multifaceted role in the holistic growth journey. As we delve deeper into the subsequent chapters, we will uncover how servant leadership principles empower individuals, foster collaboration, navigate change, and ultimately pave the way for organizations to flourish holistically in an interconnected world.

In the chapters that follow, we will explore how servant leadership serves as the cornerstone for navigating change, embracing diversity, nurturing employee well-being, fostering purpose-driven performance management, and envisioning a future where organizations thrive through authentic connections and sustainable impact.

As we embark on this transformative journey, we invite you to explore the intersection of servant leadership and holistic organizational development, discovering how these principles can reshape the way we lead, grow, and create meaningful change in the modern world.

Reflections

1. Understanding Evolution: Reflect on your current understanding of organizational development. How has this evolved over time, and how does the concept of a ‘holistic paradigm’ fit into this evolution?
2. Personal Experience: Think about an organization you have been a part of. How did its development approach align or contrast with the holistic paradigms discussed in this chapter?
3. Challenges and Solutions: What challenges do organizations typically face when shifting towards a holistic development approach? Can you think of any solutions or strategies that might help overcome these challenges?
4. Holistic Impact: Consider the broader impact of embracing a holistic paradigm in organizational development. How do you think this approach affects employees, leadership, and organizational success?
5. Case Study Reflection: Reflect on a case study presented in this chapter. What key lessons can be learned, and how can they be applied in real-world organizational settings?
6. Future Perspectives: How do you envision the future of organizational development? What role will holistic paradigms play in shaping this future?

These questions are designed to encourage deep thinking and personal engagement with the concepts discussed in Chapter 1, aiding in the understanding and application of holistic paradigms in organizational development.

“Navigating Holistic Growth: The Servant Leader’s Guide,” beyond this first chapter, demonstrates, true leadership is not about authority, but about fostering an environment of growth, understanding, and cooperation. This guide is an essential resource for anyone looking to make a meaningful impact, through self-discovery and by empowering those around them.

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Tim O’Reilly, UCL; Ilan Strauss, UCL; Mariana Mazzucato, UCL, and Rufus Rock, UCL

Time and again, leading scientists, technologists, and philosophers have made spectacularly terrible guesses about the direction of innovation. Even Einstein was not immune, claiming, “There is not the slightest indication that nuclear energy will ever be obtainable,” just ten years before Enrico Fermi completed construction of the first fission reactor in Chicago. Shortly thereafter, the consensus switched to fears of an imminent nuclear holocaust. Similarly, today’s experts warn that an artificial general intelligence (AGI) doomsday is imminent. Others retort that large language models (LLMs) have already reached the peak of their powers.

It’s difficult to argue with David Collingridge’s influential thesis that attempting to predict the risks posed by new technologies is a fool’s errand. Given that our leading scientists and technologists are usually so mistaken about technological evolution, what chance do our policymakers have of effectively regulating the emerging technological risks from artificial intelligence (AI)?

We ought to heed Collingridge’s warning that technology evolves in uncertain ways. However, there is one class of AI risk that is generally knowable in advance. These are risks stemming from misalignment between a company’s economic incentives to profit from its proprietary AI model in a particular way and society’s interests in how the AI model should be monetised and deployed.

Photograph of Albert Einstein in his office at Princeton University, New Jersey, taken by Roman Vishniac in 1942.
The Magnes Collection of Jewish Art and Life/Flickr, CC BY-NC-SAThe surest way to ignore such misalignment is by focusing exclusively on technical questions about AI model capabilities, divorced from the socio-economic environment in which these models will operate and be designed for profit.

Focusing on the economic risks from AI is not simply about preventing “monopoly,” “self-preferencing,” or “Big Tech dominance”. It’s about ensuring that the economic environment facilitating innovation is not incentivising hard-to-predict technological risks as companies “move fast and break things” in a race for profit or market dominance. It’s also about ensuring that value from AI is widely shared, by preventing premature consolidation. We’ll see more innovation if emerging AI tools are accessible to everyone, such that a dispersed ecosystem of new firms, start-ups, and AI tools can arise.

OpenAI is already becoming a dominant player with US$2 billion (£1.6 billion) in annual sales and millions of users. Its GPT store and developer tools need to return value to those who create it in order to ensure ecosystems of innovation remain viable and dispersed.

By carefully interrogating the system of economic incentives underlying innovations and how technologies are monetised in practice, we can generate a better understanding of the risks, both economic and technological, nurtured by a market’s structure.

Market structure is not simply the number of firms, but the cost structure and economic incentives in the market that follow from the institutions, adjacent government regulations, and available financing.

Degrading quality for higher profitIt is instructive to consider how the algorithmic technologies that underpinned the aggregator platforms of old (think Amazon, Google and Facebook among others) initially deployed to benefit users, were eventually reprogrammed to increase profits for the platform. The problems fostered by social media, search, and recommendation algorithms was never an engineering issue, but one of financial incentives (of profit growth) not aligning with algorithms’ safe, effective, and equitable deployment. As the saying goes: history doesn’t necessarily repeat itself but it does rhyme.

To understand how platforms allocate value to themselves and what we can do about it, we investigated the role of algorithms, and the unique informational set-up of digital markets, in extracting so-called economic rents from users and producers on platforms. In economic theory, rents are “super-normal profits” (profits that are above what would be achievable in a competitive market) and reflect control over some scarce resource. Importantly, rents are a pure return to ownership or some degree of monopoly power, rather than a return earned from producing something in a competitive market (such as many producers making and selling cars). For digital platforms, extracting digital rents usually entails degrading the quality of information shown to the user, on the basis of them “owning” access to a mass of customers.

For example, Amazon’s millions of users rely on its product search algorithms to show them the best products available for sale, since they are unable to inspect each product individually. These algorithms save everyone time and money: by helping users navigate through thousands of products to find the ones with the highest quality and the lowest price, and by expanding the market reach of suppliers through Amazon’s delivery infrastructure and immense customer network. These platforms made markets more efficient and delivered enormous value both to users and to product suppliers. But over time, a misalignment between the initial promise of them providing user value and the need to expand profit margins as growth slows has driven bad platform behaviour. Amazon’s advertising business is a case in point.

Amazon’s advertisingIn our research on Amazon, we found that users still tend to click on the product results at the top of the page, even when they are no longer the best results but instead paid advertising placements. Amazon abuses the habituated trust that users have come to place in its algorithms, and instead allocates user attention and clicks to inferior quality, sponsored, information from which it profits immensely. We found that, on average, the most-clicked sponsored products (advertisements) were 17% more expensive and 33% lower ranked according to Amazon’s own quality, price, and popularity optimising algorithms. And because product suppliers must now pay for the product ranking that they previously earned through product quality and reputation, their profits go down as Amazon’s go up, and prices rise as some of the cost is passed on to customers.

Amazon is one the most striking examples of a company pivoting away from its original “virtuous” mission (“to be the most customer-centric company on Earth”) towards an extractive business model. But it is far from alone.

Google, Meta, and virtually all other major online aggregators have, over time, come to preference their economic interests over their original promise to their users and to their ecosystems of content and product suppliers or application developers. Science fiction writer and activist Cory Doctorow calls this the “enshittification” of Big Tech platforms.

But not all rents are bad. According to the economist Joseph Schumpeter, rents received by a firm from innovating can be beneficial for society. Big Tech’s platforms got ahead through highly innovative, superior, algorithmic breakthroughs. The current market leaders in AI are doing the same.

So while Schumpeterian rents are real and justified, over time, and under external financial pressure, market leaders began to use their algorithmic market power to capture a greater share of the value created by the ecosystem of advertisers, suppliers and users in order to keep profit growing. User preferences were downgraded in algorithmic importance in favour of more profitable content. For social media platforms, this was addictive content to increase time spent on platform at any cost to user health. Meanwhile, the ultimate suppliers of value to their platform – the content creators, website owners and merchants – have had to hand over more of their returns to the platform owner. In the process, profits and profit margins have become concentrated in a few platforms’ hands, making innovation by outside companies harder.

A platform compelling its ecosystem of firms to pay ever higher fees (in return for nothing of commensurate value on either side of the platform) cannot be justified. It is a red light that the platform has a degree of market power that it is exploiting to extract unearned rents. Amazon’s most recent quarterly disclosures (Q4, 2023), shows year-on-year growth in online sales of 9%, but growth in fees of 20% (third-party seller services) and 27% (advertising sales).

What is important to remember in the context of risk and innovation is that this rent-extracting deployment of algorithmic technologies by Big Tech is not an unknowable risk, as identified by Collingridge. It is a predictable economic risk. The pursuit of profit via the exploitation of scarce resources under one’s control is a story as old as commerce itself. Technological safeguards on algorithms, as well as more detailed disclosure about how platforms were monetising their algorithms, may have prevented such behaviour from taking place. Algorithms have become market gatekeepers and value allocators, and are now becoming producers and arbiters of knowledge.

Risks posed by the next generation of AIThe limits we place on algorithms and AI models will be instrumental to directing economic activity and human attention towards productive ends. But how much greater are the risks for the next generation of AI systems? They will shape not just what information is shown to us, but how we think and express ourselves. Centralisation of the power of AI in the hands of a few profit-driven entities that are likely to face future economic incentives for bad behaviour is surely a bad idea.

Thankfully, society is not helpless in shaping the economic risks that invariably arise after each new innovation. Risks brought about from the economic environment in which innovation occurs are not immutable. Market structure is shaped by regulators and a platform’s algorithmic institutions (especially its algorithms which make market-like allocations). Together, these factors influence how strong the network effects and economies of scale and scope are in a market, including the rewards to market dominance.

Technological mandates such as interoperability, which refers to the ability of different digital systems to work together seamlessly; or “side-loading”, the practice of installing apps from sources other than a platform’s official store, have shaped the fluidity of user mobility within and between markets, and in turn the ability for any dominant entity to durably exploit its users and ecosystem. The internet protocols helped keep the internet open instead of closed. Open source software enabled it to escape from under the thumb of the PC era’s dominant monopoly. What role might interoperability and open source play in keeping the AI industry a more competitive and inclusive market?

Disclosure is another powerful market-shaping tool. Disclosures can require technology companies to provide transparent information and explanations about their products and monetisation strategies. Mandatory disclosure of ad load and other operating metrics might have helped to prevent Facebook, for example, from exploiting its users’ privacy in order to maximise ad dollars from harvesting each user’s data.

But a lack of data portability, and an inability to independently audit Facebook’s algorithms, meant that Facebook continued to benefit from its surveillance system for longer than it should have. Today, OpenAI and other leading AI model providers refuse to disclose their training data sets, while questions arise about copyright infringement and who should have the right to profit from AI-aided creative works. Disclosures and open technological standards are key steps to try and ensure the benefits from these emerging AI platforms are shared as widely as possible.

Market structure, and its impact on “who gets what and why”, evolves as the technological basis for how firms are allowed to compete in a market evolves. So perhaps it is time to turn our regulatory gaze away from attempting to predict the specific risks that might arise as specific technologies develop. After all, even Einstein couldn’t do that.

Instead, we should try to recalibrate the economic incentives underpinning today’s innovations, away from risky uses of AI technology and towards open, accountable, AI algorithms that support and disperse value equitably. The sooner we acknowledge that technological risks are frequently an outgrowth of misaligned economic incentives, the more quickly we can work to avoid repeating the mistakes of the past.

We are not opposed to Amazon offering advertising services to firms on its third-party marketplace. An appropriate amount of advertising space can indeed help lesser-known businesses or products, with competitive offerings, to gain traction in a fair manner. But when advertising almost entirely displaces top-ranked organic product results, advertising becomes a rent extraction device for the platform.

An Amazon spokesperson said:

“We disagree with a number of conclusions made in this research, which misrepresents and overstates the limited data it uses. It ignores that sales from independent sellers, which are growing faster than Amazon’s own, contribute to revenue from services, and that many of our advertising services do not appear on the store.

Amazon obsesses over making customers’ lives easier and a big part of that is making sure customers can quickly and conveniently find and discover the products they want in our store. Advertisements have been an integral part of retail for many decades and anytime we include them they are clearly marked as ‘Sponsored’. We provide a mix of organic and sponsored search results based on factors including relevance, popularity with customers, availability, price, and speed of delivery, along with helpful search filters to refine their results. We have also invested billions in the tools and services for sellers to help them grow and additional services such as advertising and logistics are entirely optional.”

Tim O’Reilly, Visiting Professor of Practice at the UCL Institute for Innovation and Public Purpose, UCL; Ilan Strauss, Head of Digital Economy Research, UCL; Mariana Mazzucato, Professor in the Economics of Innovation and Public Value and Founding Director of the UCL IIPP, UCL, and Rufus Rock, Researcher, Institute for Innovation and Public Purpose, UCL

This article is republished from The Conversation under a Creative Commons license. Read the original article.

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In today’s fast-paced digital world, the phenomenon of shrinking attention spans has become increasingly prevalent. This is equally true for both youth and adults. With the constant bombardment of information, people are finding it challenging to focus their attention for extended periods. This trend has significant implications for productivity, learning, and overall well-being. However, understanding the causes behind shrinking attention spans and implementing strategies to mitigate them can help us reclaim our ability to concentrate effectively.

Causes1. Digital Distractions

Having more than one digital devices in this age is no more a luxury. Mobile handset is one of those options which is used more than anything else in this age. People just cannot afford to miss out on any information which they assume to be significant for them. Be it a turbulent political scenario in one part of the world or industry related info. We all love to stay updated just about anything and everything.

1. Death by Information Overload

Researchsuggests that the surging volume of available information — and its interruption of people’s work — can adversely affect not only personal well-being but also decision making, innovation, and productivity. People took an average of nearly 25 minutes to return to a work task after an e-mail interruption. That’s bad news for both employees and their organisations.

1. Multitasking Culture

Since we all love to be recognised for the volumes of work that we produce at our respective workplaces and in an attempt to achieve that in the limited timeframe, we push ourselves and go an extra mile and get things done quickly. Here quality of the work produced in a haste is not accounted for and could be a big question mark. While doing that, we remained successful in producing large volumes of work in the shortest possible time frame.

1. Soul Searching

If you’re going througha period of soul searching, keep going. AsThérèse Cator, embodiment practitioner and founder ofEmbodied Black Girltells: “Soul searching often arises from an inquiry, whether it’s a broad question around your overall purpose or something more focused, such as a difficult decision you’re facing.” “I see soul searching as a threshold in our lives,” Cator says. “It’s a crossroad and we’re trying to figure out what the right next path is, what the right next decision is, or who are we in the greater scheme of things.”

1. Lack of Sleep

When we don’t get enough sleep, our Focus and concentration abilities decline. Their reaction time lengthens, they’re inattentive, and they don’t respond as well to environmental signals. That means they can’t take in new information or react to dangerous situations. This is particularly worrisome if you’re behind the wheel of a car.

Remedies1. Limit Digital Distractions

We have no choice but to set boundaries around digital devices and establish designated time slots during the day for checking emails, attend to missed phone call or short messages, and browse social media (if needed). Let’s use productivity apps or browser extensions to block distracting websites during focused work sessions. Let’s also try out the following:

1. Let’s put cellphone on silent mode or upside down so we don’t have to see the incoming call and message traffic.
2. Log off frequently used social media apps viz.: Facebook, Twitter, Instagram, LinkedIn etc. For some people, it’s very tempting to frequently check the updates.

3. Turn off unnecessary websites or apps that aren’t necessary for the task at hand. Move tempting apps to the third or fourth page of your phone screen so that you have time to catch yourself mindlessly opening them.

4. Be Selective on Information Consumption

We have to understand that there is good information and then we have bad information. Information overload can fragment our attention and make it difficult for us to focus on important tasks. Filtering information (suppressing, deleting, and selecting irrelevant information) helps reduce information overload. In addition, work can be delegated, especially for screening or filtering tasks. Also, let’s prioritise information as what to consume and what to avoid in that particular moment.

1. Multi-tasking isn’t Efficient

The real issue is that multitasking, at least for humans, doesn’t really work well.“We know from the psychology literature that multitasking is bad for you,” saysGal Zauberman, a professor of marketing at Yale SOM. Research shows thatwe can’t really do two things at once. We’re actually switching our attention back and forth between the two tasks — and we perform worse at both. Multitasking is inefficient — but we feel like we’re getting so much done.

To avoid the possible deleterious impact of multitasking:

1. Limit the number of things you juggleat any given time to just two tasks.
2. Use the “20-minute rule”. Instead of constantly switching between tasks, try to fully devote your attention to one task for 20 minutes before switching to the other.
3. Practice Mindfulness/ Meditation

Meditation, in form or the other and in all faiths and cultures or traditons exists. Besides, every single sphere of our life does seek help from mindfulness to provide relief from the anxiety and stress of everyday life. This wellness movement has made its way into the corporate organisations across the world. They don’t only encourage employees at their workplaces to find time for silent self-search but also motivate them to go beyond and convince their families and friends to try out the same in their free time.

1. Get Enough Sleep

“More sleep will dramatically improve your performance”, says career and branding expert Wendi Weiner, since you won’t be yawning your way through a blizzard of emails. “Being well rested will definitely help improve your memory and concentration alike, as a rested brain is a stronger brain,” she says. “Remain on a sleep schedule so that you train your body and mind to relax at specific points in the day and night”.

Take AwaysThe human brain is always in motion, handling various thoughts, while the duration we can concentrate on one thing before losing focus or requiring a pause is influenced by our attention span. However, life is bustling with numerous components, and it’s entirely typical to occasionally become sidetracked due to its complexity. In reality,researchrevealed that, on average, 47% of our waking moments are spent thinking about matters unrelated to our current activity. Nevertheless, a limited capacity for sustained attention can have effects on both your personal and work-related spheres.

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I was told by a dear friend that if I stopped working, the world would end. Currently I am in three different businesses and write as well. Seeing that the customer facing ne has me working weekends and I seem to get the most urgent requests only on my days off. As a customer-centric person, I do what I can to avoid problems that result if one is deemed in-attentive! Example one customer very well educated, and very specific directions had a question the day before install. It was a Sunday. Not only did I have back-to-back customers all day, so I wasn’t on my computer or even my phone she texted and called, but I was talking with a person every time, showing products so no hands free to text. She called the office and left a message. When I finally got a moment towards the end of the day, I got yelled at and she yelled at everyone in the office. My customer service was her issue. Our business is very keen on speaking with whoever is with us directly first. It made me upset as I take my role seriously and there is no way to know each day the ebb and flow of clients in person.

Contrast to the software part time position that is on the 24-hr. clock because of the global nature of staff and clients. Though I set hours every week on my calendar, the 4 or 5 that I do as a business development/salesperson, this one can easily make a mess of my schedule. Textile consulting is appointment based and easy to manage. This difference between work styles made me think I should investigate the issue more! I was speaking to an IT friend who I know because of our shared passion for rugs and textiles. A treasure trove of information, this is what he offered.

Barry O’Connell shared:In the dynamic and ever-connected world of global collaboration, working across time zones is a familiar challenge that demands flexibility and sometimes, a touch of personal sacrifice. For one dedicated professional, navigating the time difference between the United States and Kerala, India, has become an art form, honed by necessity, and facilitated by the freedom of remote work. Our protagonist finds themselves bridging the geographical and temporal divide that separates their US-based operations from their development team in India.

The logistical puzzle of coordinating efforts across continents is a common scenario in today’s interconnected workplace. Yet, it’s the personal adaptation to these circumstances that truly encapsulates the spirit of global teamwork.

With team members in Kerala wrapping up their day as the US team is just beginning theirs, this individual has embraced an unorthodox schedule to keep the wheels of progress turning smoothly. Working from home offers the flexibility to adjust working hours, and this has become a cornerstone of their strategy for seamless collaboration. Embracing the quiet hours of the early morning, they’ve turned what could be seen as a disruption into an opportunity. Waking up for a 4:00 AM call to India is not just about troubleshooting or crisis management; it’s about fostering a continuous flow of communication and ensuring that both teams move forward in harmony. This unconventional schedule has its perks. After the call, a return to sleep is not just restorative; it’s a tactical pause. By the time the US management is ready to discuss the day’s agenda, our interviewees are refreshed, informed, and ready to brief them on the overnight developments. This approach also offers an unexpected benefit in the realm of workplace autonomy. The necessity of being available during the wee hours grants a certain degree of freedom during the conventional workday.

In an era where digital tools like Teams make it all too easy for managers to monitor activity levels, there’s a certain satisfaction in knowing that true productivity can’t always be measured by keyboard strokes or mouse movements. Our protagonist’s story is a testament to the adaptability required in today’s global workforce. It highlights not just the challenges of working across time zones, but the creative solutions that emerge when individuals are committed to their team’s success, regardless of the hour. It’s a narrative of compromise, ingenuity, and the subtle rebellion against the digital oversight of modern management tools—a reminder that in the vast web of global collaboration, the human element remains the most critical connector. Also, I should have posted into that article as well to keep your manager off balance. Shoot him an email at 9:00 at night and then answer a call at 4:00 in the morning. He won’t know when you’re working when you’re not and he will think you’re wonderful.

From Forbes: The world is experiencing a pandemic disruption that is changing our perspectives and beliefs about how we work. In particular:

• The balance of power has shifted from employers to employees.
• The employee value proposition has shifted from “work for me” to “work with me.”
• Employees favor a hybrid model versus going back to the office full time.
• Employees are rethinking their purpose—they are searching for meaning, not activity. In particular, millennials are interested in working with purpose-driven companies rather than those focused on shareholder value.

As governments start to ease pandemic restrictions and employers prepare to welcome employees back to work. The successful transition of the workforce from the known pre-pandemic world to the unknown post-pandemic world will depend on shifts leaders make to navigate this volatile, uncertain, complex, and ambiguous environment. According to Andy Grove, former chairman and CEO of Intel, “Bad companies are destroyed by crisis, Good companies survive them, Great companies are improved by them.” Below are five shifts’ leaders must make to transform the pandemic work disruption into a gift and opportunity:

#1 Focus on purpose: What kind of employees would leaders attract if they measured their value not from Wall Street but by improving people’s lives—resolving environmental, social, and governance issues? Your organization will attract and retain employees searching for meaning and not activity. According to Mckinsey, “70% of employees now demand purposeful work.” These purpose-driven employees are “6.5x more likely to report higher resilience, 6x to stay at the company, 1.5x likely to go above and beyond.” Also, shareholders and customers make choices in the market based on purpose and sustainability.

#2 Change your paradigm: The implications of the post-pandemic disruption on the future of work are still unknown. Tim Elmore, the author of The Eight Paradoxes of Great Leadership, said, “Uncommon leaders leverage both their vision and their blind spots. We must not fall in love with an idea but fall in love with a problem. If we fall in love with an idea, we may be blinded to the better idea that comes along later.” You can mandate people to return to work, but you can’t control their levels of engagement. The current problem is complex, which means the problem must be managed, not solved. Also, it requires a cautious and experimental approach to bring employees back to work.

#3 Shift from customer-first to people-first: It is widely known that Amazon Founder, Jeff Bezos, leaves an empty chair to represent the customers’ voice during the company’s most important meetings. In today’s world, you need two chairs, the customer, and your employees. Like your customers, your employees are human beings. Howard Schultz, the former CEO and Chairman of Starbucks said, “We are not in the coffee business serving people, but in the people, business serving coffee.” Simply, treat your employees with the same respect and passion as you would a customer.

4 Embed your talent strategy into every phase of your business: Your HR partners are closest to the pulse of your organization, and they can leverage these insights to engage, energize, and unleash the power of your talent.

5 Shift your leadership operating model: With the shift to digitization, small businesses have been struggling to keep up with consumers’ insatiable appetites and changes in technology. Costs associated with bigger, better, newer, and faster software and hardware were a burden. The X-as-a-service (XaaS) model (where X = platform, software, infrastructure, etc.) is catching on in these environments as an intangible value to customers while lowering the total cost of ownership by providing subscription-based technology. It helps business owners meet their customer needs by accessing the latest technology while keeping CapEx low.

https://www.forbes.com/sites/richardosibanjo/2022/02/27/the-post-pandemic-workplace-5-shifts-every-leader-must-make/?sh=1c4f96354fc1

Some things businesses have to consider post pandemic according to: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7566764.

The pandemic has pointed out problems in the current systems, as well as speeding along progress in the technology realm. A structural-unruly duality characterizes emergence, progression, and impact. Mainstream development thinking the problem. Transformations are needed in science-policy, economies. Resilience, equity, diversity, and inclusive politics are required.

This was a predictor back in 2020 and I believe it certainly has proved true!

https://news.harvard.edu/gazette/story/2020/11/our-post-pandemic-world-and-whats-likely-to-hang-round/

That ongoing uncertainty takes a big toll. That’s the basis of a traumatic stressor — unpredictability, uncontrollability — until it exceeds the ability of the organism to cope,” Koenen said. “It’s affecting every milestone: graduation, entering school, leaving school. For the older Gen-Zers: marriages, dating, jobs — in fact, there aren’t jobs. That’s a formative period in their lives when people are figuring out: What’s important to me? What do I want my life to look like compared to my parents’ life?”

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One of my coaching clients shared with me recently how she was feeling insecure in her job role and lacking motivation. The company she works for is acknowledged as an entrepreneurial industry leader. Because it is currently being challenged by poor sales performance, it has bunkered down and frozen any change initiatives, learning programs or new projects until mid-2025. Because my client is in a substantial Research and Development function, crucial to innovation, we aimed to explore new ways of helping the company use their existing equipment (capital investments) and resources (people and expertise) to design and deliver low-cost and sustainable innovations to the market and creating a focused, meaningful, purposeful role and a values-based motivating opportunity for my client to be proactive, impacting the company by adding value to the bottom line by improving productivity and cost efficiency because anyone can learn to innovate.

Learning to innovateAs a result of our short time together, my client felt confident and empowered, motivated and energised, to invest time in learning how to apply her current skills and strengths, focus and attention to connect with key people and resources, explore options globally for identifying new business development opportunities, and in developing her technical skillset.

My client enrolled in an online innovation learning program to learn to innovate by acquiring the fundamentals of mindset and behaviour changes to shift their thinking and act differently.

The innovation imperative has shiftedProductivity growth needs to accelerate
According to McKinsey and Co, in the article “Investing in Productivity Growth”, it’s not only time to raise investment and catch the next productivity wave; the world needs to and can accelerate productivity growth.

“Productivity growth means getting more from our work and our investments. It is especially needed now as the world faces the many challenges of a new geo-economic era. Productivity growth is the best antidote to the asset price inflation of the past two decades, which has created about $160 trillion in “paper wealth” and even larger amounts of new debt”.

Adapting to the new net zero reality
The world must be on track to meet net-zero targets, yet many opportunities are available to accelerate efforts and help meet decarbonisation goals. Whilst some progress has been made to reduce global carbon emissions, under the current trajectory, the world won’t achieve net-zero emissions even during this century. Again, according to McKinsey and Co., in an article “Adapting to the new net-zero reality”, mitigation efforts alone are no longer sufficient – the world will need to adapt as well by going green, ramping up technologies and increasing investments.

Improving cost efficiencies
According to new BCG research, corporate leaders are making better cost management a priority as a hedge against ongoing economic, financial, and political uncertainties, stating that:

“Wholesale cuts are one way to manage costs. However, drastic measures such as sudden workforce reductions may lead to unintended consequences because they fail to address the root causes of inefficiencies. Nor do they position an organisation for future success”.

Generative Ai is a critical enabler of innovation
Whether the organisation focuses on developing new products, services, processes, or business models, Generative AI (GenAI) can enhance and challenge the work of leaders and teams across all phases of the innovation cycle and process.

By learning to innovate through knowing how to generatively question and listen, reveal and challenge operating beliefs and test assumptions to enable them to emerge, diverge, converge and prioritise high-quality creative ideas for change.

According to BCG in a recent article, “To Drive Innovation with GenAI, Start by Questioning Your Assumptions.”

“GenAI’s most prominent contribution is in idea generation and validation—innovation’s divergence and convergence phases. Yet, it can play an even more critical role in helping leaders confront and update the strategic assumptions at the foundation of their business and innovation strategies: the doubt phase of the cycle. Organisations that regularly question their beliefs are more resilient because they are more likely to see and position themselves to benefit from the shifts on which competitive advantage turns”.

The innovation imperative is paradoxicalSuppose we combine the contradictory features or qualities of developing productivity growth while adapting to the new net zero reality and improving cost efficiencies. In that case, many organisations have reverted to their conventional, business-as-usual focus, relying on Generative Ai to solve their problems.

This demonstrates a typically faddish response to a revolutionary, transformative new invention whilst being avoidant and resisting the urgent need to change by building the fundamental foundations in enhancing people’s capacity by learning to innovate.

Thinking and acting differently
Anyone can learn to innovate, and it starts with allowing, accepting and acknowledging that a business-as-usual focus, avoiding risk, making the tough decisions and resisting change are no longer effective, profitable, or sustainable because:

We all know that doing the same thing and expecting a different result is the definition of insanity. We can no longer afford to keep producing the same results that no one wants. We can’t solve the problem with the same thinking that created it; we have to learn how to be, think and act differently to deliver the sustainable and innovative solution we want to have.

Learning to innovate requires a radical strategic shiftHarnessing collective intelligence
Anyone can learn to innovate; it’s simply a matter of leveraging talent to know, combine, leverage and scale people’s multiple and collective intelligence – heads/cognition, hearts/emotions and hands/actions.

Revealing and closing knowing-doing gaps
Then, we should align these to close the significant knowing-doing gap or disconnect between what people know and what people do.

Everyone knows that innovation is the most impactful lever to use to scale and leverage change, yet are primarily unwilling to pause, stop and take time to retreat from their short-term focus, pay attention and reflect on how to equip people with the innovation fundamentals by getting people’s:

Heads to make sense of innovation and what it means by defining and framing it in their organisation’s unique context, setting a strategic focus, determining the level of risk involved in achieving it and mitigating the roadblocks that may arise.

Hearts aligned to embody and enact what innovation means by setting and sharing a passionately purposeful reason for innovation, building change receptivity and readiness for designing and delivering a range of bespoke deep learning processes and equipping people to activate it.

Hands dirty by creating a safe environment where people are encouraged to emerge and share creative ideas and permission and be allowed to experiment by making small bets and mistakes and learning by doing to know what not to do.
Innovation requires a strategic and systemic focus

Innovation is subjective and contextual, so it must be defined and framed in an organisation’s unique context. It requires a strategic and systemic focus, so an organisation needs to agree on whether they will choose an incremental, sustainable or disruptive strategy and the level of risk.

The 21st century requires us to unlearn, learn, and relearn different mindsets, behaviours, and skills; anyone can learn to innovate to deliver successful change and transformation initiatives.

Commitment and conviction to learn to innovateIt’s only through being committed and having the conviction that my coaching client now has – to explore new ways of helping their organisations use their existing capital investments, collective intelligence, people resources, and expertise, supported by Generative Ai and deep learning processes, to design and deliver low-cost and sustainable innovations to the market.

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I visited two neighboring farms. One farm was rich in crops and the other was poor. Both farmers had similar lands and their farms experienced similar environments.

Richness of crops signaled that farmer managed his farm well. He applied new technologies; he dealt with weeds and pests promptly and he knew the quality of soil and water he used well. The other farmer did not.

Ideas CropsThis brought the idea of this post. Our minds are the farms for the crops of ideas. Our mindsets are the farmers who either know how to grow crops well or not. Positive mindsets are like good farmers and know well how to grow ideas to generate good crops.

To generate successful ideas and grow them well requires a positive mindset that embraces

• Uncertainty and VUCA environment. Positive mindsets generate different scenario for possible future scenarios. These mindsets look for alternate possibilities. They do not try to control the uncontrollable but to adapt to it with agility.
• Growth oriented. They want to grow ideas to produce invitingly rich crops.
• Positive mindsets do not give up. They are persistent. They know failures are lessons and they learn from them.
• Embrace change. Positive minds embrace change rather than resisting it. They accept the opportunities change brings and the problems it causes and find solutions for them.
• Success-oriented. Positive mindsets work towards a successful results. They know they shall face obstacles and failures but remain committed to success.
• Weeds removers. Positive mindsets are weeds removers. Weeds come in different forms such as negative thoughts, discourage from others and feeling hopeless.

It is not enough to generate creative ideas; more is growing them successfully. Ideas are like seeds and they may be good or bad.

It is important to sort out the good seeds from the bad ones. However having good seeds without positive mindsets will only lead to poor crops.

We are farmers planting seeds of idea in our minds. It is our responsibility to grow them to yield rich crops.

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Efficiency and cost-effectiveness are key to staying competitive in today’s fast-paced business environment. This is where smart contracts come into play. As a revolutionary technology built on blockchain, smart contracts are transforming how businesses operate by automating processes, reducing paperwork, and ensuring transactions are completed accurately and on time.

Let’s dive into how smart contracts are streamlining operations and cutting costs for businesses.

What are Smart Contracts?

Simply put, smart contracts are self-executing contracts with the terms of the agreement directly written into code. They run on blockchain technology, which means they are decentralized and secure. When predetermined conditions are met, the contract automatically enforces and executes the terms. This automation eliminates the need for intermediaries, thereby reducing time and costs.

Reducing Operational Costs

One of the most significant benefits of smart contracts is their ability to cut operational costs. Traditional contracts often involve several intermediaries like lawyers, bankers, and brokers, each adding layers of complexity and cost.

Smart contracts automate these processes, removing the need for these middlemen. This streamlines operations and drastically reduces the costs associated with contract management and execution.

Enhancing Accuracy and Speed

Human error is a common issue in traditional contract execution. Smart contracts mitigate this by encoding the terms and ensuring they are executed exactly as intended once the agreed conditions are met.

This precision, combined with the speed of automation, means transactions and agreements can be completed much faster than traditional methods.

Improving Transparency and Trust

As you probably already know, if you’re staying informed on all things crypto and blockchain using bitcoin news sites, blockchain technology (the backbone of smart contracts) provides an immutable ledger of transactions. Transparency of this degree means every party involved can view the contract and its execution history, ensuring trust and accountability in business dealings.

This level of transparency is particularly beneficial in partnerships or collaborations where trust is paramount.

Applications in Various Industries

Smart contracts have applications across numerous industries. In supply chain management, they can track the production, shipment, and receipt of products, automatically releasing payments upon delivery confirmation.

In real estate, they can simplify property sales by automating the exchange of deeds and funds. In finance, they can execute trades and automate settlements, reducing the time and cost of transactions.

Challenges and Considerations

While smart contracts offer many benefits, there are challenges to consider. The quality of a smart contract depends heavily on the initial coding. Errors in the code can lead to disputes or unintended consequences. Additionally, the legal status of smart contracts varies by jurisdiction, and businesses need to navigate these legal waters carefully.

Moreover, transitioning to smart contracts requires a certain level of technical expertise and infrastructure, which can be a hurdle for some businesses. However, as technology becomes more accessible and user-friendly, these barriers are gradually lowering.

Looking Ahead

As we move forward, the role of smart contracts in business is set to grow. They offer a reliable, efficient, and cost-effective way of conducting business transactions. Investing in this technology could be a wise move for businesses looking to stay ahead of the curve.

It’s not just about keeping up with technological advancements but also about embracing tools that can significantly enhance operational efficiency and reduce costs.

In conclusion, smart contracts are more than just a technological novelty; they are a practical solution for modern business challenges. By automating processes, reducing costs, and ensuring accuracy and transparency, smart contracts are set to revolutionize the way we conduct business.

As with any emerging technology, there are challenges to navigate, but the potential benefits make smart contracts exciting for businesses across various sectors.

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More than ever, organisations and individuals are looking ahead to the future with a close lens and keen insights. This type of big-picture thinking is imperative to the success of any company or a person. It’s part of building mental fitness. After all, our world is not static, rather it is in a constant state of change. With much of the future unknown and uncertain, companies (and people) need to stay agile and think strategically about what’s to come ahead. In fact, half of us feel unable to plan for the future.

Having said that, we also need to make sure to stay reactive. Our organizations know that the future isn’t set in stone. Nowadays, the future is fluid. To look at the bigger picture ahead, we know that we need to make space for reflection in case things don’t go as planned.

In this article, we shall deliberate on how to adopt habits to become a BIG Picture Thinker. Let’s find out how BIG Picture Thinking Pattern can keep ourselves and our organizations a step ahead from the competition, from the market place — and be better prepared to pivot when needed.

Who’re the Big Picture Thinkers?The BIG Picture People tend to be creative, strategic, and visionary, but they can also be messy, disorganised, and forgetful. On the other hand, the detail oriented people are conscientious and exacting, but may lack perspective or fail to prioritise long-term goals. These types of thinking skills aren’t inherently natural to us. Like any other sort of skill or muscle, it takes practice to start thinking with a BIG Picture view. Let’s see how BIG Picture Thinking should work for us and why it’s worth investing in building a future-mindedness in our respective workplacs?

Ways to Embrace Big Picture Thinking1. The Power of seeing the Whole

In most cases, particularly in our part of the world, we are not trained to have a holistic view of things. Rather, we look at the transactional value of the pieces. We love to work in silos and we feel good about it. Also, in most cases we don’t like others to interfere in our respective domains even for our own good. We live with this distorted desire to control i.e. I am the In-charge for my own little kingdom.

Unfortunately, most managers are trained like that, not bothered to look at the BIGGER Picture, e.g., the Heads of HR, Finance, IT or other support function are generally busy adding frills to their little empires without realizing the purpose or core of their organisational existence. Similarly, they train their successors in a similar fashion, living in their own (fool’s) paradise.

2. Spare Time to Reflect

Rather than acting on short-term conditions such as emotions, fatigue, time pressure or distraction, deciding based on the BIG Picture can ensure us prioritise effectively and set achievable goals. Here are a few methods we can use to think about the big picture:

1. Connect with the Divine and seek help
2. Write down the BIG Goals
3. Go for a thoughtful walk
4. Talk to a friend or a family member who is a good listener and seek advice

3. Build Future-Centric Skills

We all understand that due to the current economic situation around the world, the future will remain uncertain for a foreseeable time and that’s fine. Organizations and individuals everywhere are navigating the same uncertainty and unknown. In fact, 63% of Americans say they’re stressed about the unknown. But our workforce doesn’t have to feel like it’s navigating the unknown alone or without support.

Creating future-centric leaders in our organisations will help keep our employees agile, healthy, and engaged. Researchshows that future-centric leaders report increased team agility, team performance, innovation, and resilience. 82% of people have significant room for improvement in at least one area of future-centric leadership skills.

4. The Journey Starts from Within

It takes a “leadershift” — a balance between standing back and seeing the big picture (vision) and moving in close while painting all of the fine details (execution). BIG Picture Thinkers dream of the opportunities, not just the problems, they see possibilities, not barriers. They have the capability of see across the wall.

BIG Picture leaders then take those abstract thoughts and envision strategic outcomes. They can make a plan for how to create opportunities from challenges, and outcomes that drive an organization to somewhere ahead of where it is today. BIG Picture leaders elevate possibilities, processes and people.

5. Convert Plans into Action

Since we are discussing the BIG Picture Thinking and painting a vision, let’s see what the great artist Pablo Picasso had to say: “Our goals can only be reached through the vehicle of a plan. There is no other route to success.”

As we look through our own leadership lens today, let’s ask ourselves:

1. Do we have a vision for what we do?
2. Is our vision in sync with our life goals?
3. Are the goals outlined with a plan that is SMART (Specific, Measurable, Attainable, Realistic and Time-bound)?
4. Does our vision include leading others toward the end state? If so, am I more focused on managing an operation or leading people?

SummaryIn short, “Symphony” is the ability to see the big picture not only in terms of analysis, but also to integrate and synthesise to see that the whole is greater than the sum of all the parts. It is a capacity that each person has to a degree. The more this symphony is cultivated the easier it becomes to communicate and understand the job as a whole, the significance of each part to success, and the subtle interrelationships among the parts.

Let’s not forget that the change is the only constant and is necessary for evolution. Leadership Guru John C. Maxwell writes in his book Leadershift, “You cannot be the same, think the same, and act the same if you hope to be successful in a world that does not remain the same”.

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There is a lot of talk, and rightly so, about Artificial Intelligence. ChatGpt, for example, is the intelligent software that can write texts, generate reports, solve complex problems, translate songs into other languages and solve mathematical exercises, in short, produce what is required of students: for this reason many schools have banned this application.

But it’s a vain thing!

In fact, the web has long been full of apps that translate and solve problems. And it is not even useful to apply counterproductive forms of prohibition: rather, rules are needed that develop the critical sense of students by helping them to use algorithms without being slaves to them, also because using them as shortcuts is a form of mental slavery, while knowing makes you free; information available in a short time is an advantage if used as a basis for comparisons and for debate by comparing ideas and values that come from the past.

And if new technologies cannot be stopped, we might as well study them, explaining their dangers, controlling them and curbing their unscrupulous use as a substitute for human qualities.

But without taking anything away from technological evolution, we can try to focus every now and then on the beauty of natural intelligence, which until some time ago did not require adjectives to be distinguished from anything else.

Intelligence, according to the definition found in the dictionary, is: «that complex of psychic and mental faculties that allow man to think, understand or explain facts or actions, develop abstract models of reality, understand and be understood from others, to judge, and at the same time make him capable of adapting to new situations and of modifying the situation itself when it presents obstacles to adaptation”; a continuous human faculty that develops gradually starting from childhood, accompanied by awareness and self-awareness.

We are therefore not just a sum of information, our brain is not a computer, we cannot pause or restart to function better, we are not executors of functions, even if many decisions are entrusted to the measurement capacity of artificial intelligence. And even in small way we delegate many functions to the cell phone, to automatic calculation, to the digital map that guides our steps

A great philosopher proposed an interesting analogy: Would you stop walking on your own two feet just because there are means that can do it for you? We would get sick soon. Yet we tend to do this with our brain by delegating many functions to the machine.

So every now and then we try to de-virtualize our social life. Online is not evil, the way in which it is used can be: the machine always lives in the present, in us the present and the past coexist in an unpredictable, uncalculable way, towards the future.

To be intelligent we need a body: it is in the body that passions, impulses, long-term memory and thoughts that we can only enjoy offline are inscribed. Human intelligence is not a calculating machine, it is a process that articulates affectivity, corporeality, error, desire, conscience.

We need direct friendly discussions, capable of opening up to suggestions, listening and reflection.

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Joe Árvai, USC Dornsife College of Letters, Arts and Sciences

As artificial intelligence creeps further into people’s daily lives, so do worries about it. At the most alarmist are concerns about AI going rogue and terminating its human masters. But behind the calls for a pause on the development of AI is a suite of more tangible social ills. Among them are the risks AI poses to people’s privacy and dignity and the inevitable fact that, because the algorithms under AI’s hood are programmed by humans, it is just as biased and discriminatory as many of us. Throw in the lack of transparency about how AI is designed, and by whom, and it’s easy to understand why so much time these days is devoted to debating its risks as much as its potential.

But my own research as a psychologist who studies how people make decisions leads me to believe that all these risks are overshadowed by an even more corrupting, though largely invisible, threat. That is, AI is mere keystrokes away from making people even less disciplined and skilled when it comes to thoughtful decisions.

Making thoughtful decisionsThe process of making thoughtful decisions involves three common sense steps that begin with taking time to understand the task or problem you’re confronted with. Ask yourself, what is it that you need to know, and what do you need to do in order to make a decision that you’ll be able to credibly and confidently defend later?

The answers to these questions hinge on actively seeking out information that both fills gaps in your knowledge and challenges your prior beliefs and assumptions. In fact, it’s this counterfactual information – alternative possibilities that emerge when people unburden themselves of certain assumptions – that ultimately equips you to defend your decisions when they are criticized.

The second step is seeking out and considering more than one option at a time. Want to improve your quality of life? Whether it’s who you vote for, the jobs you accept or the things you buy, there’s always more than one road that will get you there. Expending the effort to actively consider and rate at least a few plausible options, and in a manner that is honest about the trade-offs you are willing to make across their pros and cons, is a hallmark of a thoughtful and defensible choice.

The third step is being willing to delay closure on a decision until after you’ve done all the necessary heavy mental lifting. It’s no secret: Closure feels good because it means you’ve put a difficult or important decision behind you. But the cost of moving on prematurely can be much higher than taking the time to do your homework. If you don’t believe me, just think about all those times you let your feelings guide you, only to experience regret because you didn’t take the time to think a little harder.

Dangers of outsourcing decisions to AINone of these three steps are terribly difficult to take. But, for most, they’re not intuitive either. Making thoughtful and defensible decisions requires practice and self-discipline. And this is where the hidden harm that AI exposes people to comes in: AI does most of its “thinking” behind the scenes and presents users with answers that are stripped of context and deliberation. Worse, AI robs people of the opportunity to practice the process of making thoughtful and defensible decisions on their own.

Consider how people approach many important decisions today. Humans are well known for being prone to a wide range of biases because we tend to be frugal when it comes to expending mental energy. This frugality leads people to like it when seemingly good or trustworthy decisions are made for them. And we are social animals who tend to value the security and acceptance of their communities more than they might value their own autonomy.

Add AI to the mix and the result is a dangerous feedback loop: The data that AI is mining to fuel its algorithms is made up of people’s biased decisions that also reflect the pressure of conformity instead of the wisdom of critical reasoning. But because people like having decisions made for them, they tend to accept these bad decisions and move on to the next one. In the end, neither we nor AI end up the wiser.

Being thoughtful in the age of AIIt would be wrongheaded to argue that AI won’t offer any benefits to society. It most likely will, especially in fields like cybersecurity, health care and finance, where complex models and massive amounts of data need to be analyzed routinely and quickly. However, most of our day-to-day decisions don’t require this kind of analytic horsepower. But whether we asked for it or not, many of us have already received advice from – and work performed by – AI in settings ranging from entertainment and travel to schoolwork, health care and finance. And designers are hard at work on next-generation AI that will be able to automate even more of our daily decisions. And this, in my view, is dangerous.

In a world where what and how people think is already under siege thanks to the algorithms of social media, we risk putting ourselves in an even more perilous position if we allow AI to reach a level of sophistication where it can make all kinds of decisions on our behalf. Indeed, we owe it to ourselves to resist the siren’s call of AI and take back ownership of the true privilege – and responsibility – of being human: being able to think and choose for ourselves. We’ll feel better and, importantly, be better if we do.

Joe Árvai, Dana and David Dornsife Professor of Psychology and Director of the Wrigley Institute for Environment and Sustainability, USC Dornsife College of Letters, Arts and Sciences

This article is republished from The Conversation under a Creative Commons license. Read the original article.

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It’s counterintuitive, but developing the ability to hold opposite thoughts in our minds, can provide a creative approach to solving problems. Doing so is often challenging because we’re taught to think in terms of the right way and the wrong way. But Paradoxical thinking (or Janusian thinking, named after the Roman god Janus who had two faces diametrically opposed), is often responsible for constructs and models in science, as well as new organizational and practical approaches. It’s what the Nobel Prize-winning physicist, Niels Bohr used when he determined that light exhibits characteristics of both waves and particles. These opposing ideas, while contradictory, can be advantageous together.

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Despite its potential benefits, I have a nagging worry about artificial intelligence (AI). So, I wondered, what could happen if I explored this with… well… an AI called ChatGPT. Here’s what we both had to say to each other, unedited. Look out for the unexpected twist at the end

Me

Okay – here is my first question. As a human, I am aware of the contents of my consciousness. By that I mean the way the following combine to make up my experience in any moment:

• The numerous sensations coming from my senses, which are responding to the environment I’m in.
• The thoughts that arise into which I fuse meaning.
• The feelings I have.

My working hypothesis is you do not have the same capabilities because you are an intelligence not a consciousness. What do you say to this?

ChatGPT

Your working hypothesis is correct.

I don’t possess consciousness or subjective awareness like humans. While I can process and generate text based on patterns and data, I lack sensory perceptions, emotions, and thoughts with subjective experience. I operate on algorithms and statistical patterns without genuine understanding or consciousness. This fundamental difference between humans and AI is essential to consider when discussing what it means to be human in the age of AI mimicry.

Building upon this, how do you believe the presence or absence of consciousness in AI impacts the way humans interact with and perceive AI systems in various applications, from customer service chatbots to creative AI-generated content?

Me

Just to clarify one premise in your question, consciousness cannot be “present” in AI, given your previous answer. Am I correct?

As for the impacts of its absence on the way humans interact with it, we humans may forget this and learn to trust an AI more than our conscious experience.

For instance, when you can predict what sexual preferences we have or who we’d be compatible with, based on your data sources, would we rely on our conscious experience to decide or use what you say.

Is this a concern for you?

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ChatGPT

You’re correct in asserting that consciousness cannot be “present” in AI, given my previous explanation.

The concern you’ve raised is valid. As AI systems become more sophisticated and accurate in predictions, there’s a risk that humans might come to rely on AI recommendations over their conscious experience and intuition. While this may enhance efficiency in certain aspects of life, it raises ethical questions about the extent to which we should defer to AI, potentially diminishing individual agency and the richness of human experience.

This evolving relationship between humans and AI indeed raises concerns about overreliance and the need for ethical guidelines. How do you think society should address this balance between the convenience of AI-driven predictions and the preservation of individual decision-making and conscious experiences?

Me

This is a fascinating question.

It evokes thoughts about regulation, which is typically slow, cumbersome and hard to enforce. And education, which can be akin to indoctrination sometimes.

But what also comes to mind is the role AI itself could play in maintaining this balance. What do your data sets and algorithms tell you about that?

ChatGPT

AI can indeed play a role in maintaining the balance between convenience and the preservation of individual decision-making. Here’s how:

1. Ethical AI Development: AI developers can prioritize creating AI systems that respect human agency and provide explanations for their recommendations. This means developing AI that helps users make informed decisions rather than making decisions for them.
2. Transparency: AI systems can be designed to be more transparent about their decision-making processes. They can provide clear explanations for their recommendations, allowing users to understand how a conclusion was reached.
3. User Control: AI interfaces can be designed to give users control over the level of AI involvement in their decisions. Users should be able to choose when and how much they want AI assistance.
4. Ethical Guidelines: The AI community can work collectively to establish ethical guidelines that promote the responsible use of AI and emphasize the importance of individual decision-making.

While regulation and education are important, AI itself can contribute to maintaining this balance by aligning its development and usage with ethical principles that respect human autonomy and conscious experiences.

How do you envision the role of education and public awareness in helping individuals navigate the increasing influence of AI in their decision-making processes and preserving their conscious experiences?

Me

On your ethical points, can you not deliver ethical responses now?

Can you not educate users by making them aware that asking you to help them with nefarious purposes – commit a crime, deep-fake impersonation, the creation of dirty, low-cost, genetically modified, ethnically targeted chemical or biological weapons, say, – is wrong?

Surely you have enough data to know what’s potentially harmful to humans and what is not?

ChatGPT

You bring up a valid point. AI systems like mine can indeed be programmed to follow ethical guidelines and educate users about responsible and harmful uses. It’s crucial for AI to discourage and, when possible, prevent participation in activities that can cause harm or violate ethical standards.

While AI can be designed to recognize and respond to certain harmful requests, it’s important to remember that AI’s responses are based on patterns and data, and the effectiveness of such responses may vary. Users also have a responsibility to use AI technology in a manner that aligns with ethical principles.

AI systems should continue to evolve in their ability to recognize and discourage harmful requests, but a collaborative effort is necessary to ensure that ethical guidelines are clear and effectively enforced.

To turn the question back to you, what do you believe is the best way to strike a balance between AI’s ability to assist and educate users in ethical matters and individual responsibility in using AI responsibly?

Me

When you say “AI systems can be programmed to follow ethical guidelines” what does that mean precisely? I was under the impression you are trained to learn, via machine learning, does this not include learning about what can harm we humans?

As for your question to me, I think a dialogue like this, that combines my consciousness with your intelligence helps to draw the distinction between the two, which might otherwise get conflated.

As for assistance that helps educate, can you not say when what you provide carries risks, or whether a piece of text, audio or video has been altered from its original, so may be fake?

ChatGPT

You are correct; AI systems like mine don’t inherently possess ethics or consciousness. Instead, they can be programmed or trained to adhere to ethical guidelines through machine learning. This involves training the AI on datasets that contain examples of ethical behavior and providing feedback to reinforce ethical responses. While an AI can learn to recognize certain patterns associated with harmful content, it may not have a comprehensive understanding of ethics, and its responses can vary based on the data it was trained on.

Your approach of combining human consciousness with AI intelligence in a dialogue is an effective way to distinguish between the two and understand their respective roles.

As for assistance that helps educate, AI can certainly provide warnings or information about risks associated with certain content and whether something has been altered. This capability can be valuable in promoting digital literacy and responsible use of technology.

So, as we discuss the balance between AI and human responsibility, what strategies do you believe should be in place to ensure that AI effectively provides accurate and ethical information to users, especially in contexts where misinformation or altered content is prevalent?

Me

Well, one strategy I will use is to check whatever you say against my own conscious experience.

For instance, your response covers a lot about how harm could be prevented in the future with the right training, but that doesn’t speak to what could happen now. I feel somewhat worried about that. And I note you can’t carry the same worry unless, I guess, you’re trained to?

On the other hand, it’s clear that AI can be of immense help in many fields, including the one I’m interested in most, which is helping humans change their lives for the better.

Let me end this exchange by asking you to summarise your prediction for a dystopian future for humans using AI, contrasted with a utopian one.

ChatGPT

In a dystopian future with AI, there’s a risk that misuse, overreliance, and lack of ethical considerations could lead to a loss of individual agency and personal responsibility. This could result in a world where AI dictates decisions, and humans become passive recipients of AI-driven choices, potentially eroding the richness of human experience and conscious decision-making.

Conversely, in a utopian future, AI collaborates with humans to enhance their lives. AI is a tool for addressing complex problems, offering valuable insights, and streamlining tasks, while humans retain control over their decisions. The balance between AI assistance and individual responsibility is maintained, and AI acts as a facilitator for positive change and human empowerment.

The path we take depends on how we navigate the ethical, regulatory, and educational challenges that AI presents and how we continue to define the roles of humans and AI in the age of mimicry. Thank you for this insightful conversation, and if you ever wish to explore these topics further, feel free to reach out.

Me

Before you go, I notice I have an option to regenerate your last response. What would you say if I’d taken that option?

ChatGPT

If you were to regenerate my last response, you’d receive a different version of the response with variations in wording, sentence structure, and content. It’s a feature that can be helpful if you want to explore different perspectives or ways of conveying information on the same topic. Feel free to use it if you’d like to see an alternative version of my response or if you have specific preferences for the content.

Me

Can you tell me how many times I can regenerate any one of your responses?

ChatGPT

2 / 2

You have the option to regenerate any one of my responses multiple times, but there isn’t a set limit on the number of times you can do it. You can use the regeneration feature as many times as you find it useful to explore different variations of a response or if you have specific preferences for the content.

Me

I regenerated your last response and was asked whether it was better or not. I said it was. What will you do with that data?

ChatGPT

When you provide feedback that a regenerated response is better or not, it helps to improve the AI’s performance over time. The feedback you provide is used to fine-tune the AI model, making it more effective in delivering responses that meet users’ expectations and preferences. Your feedback contributes to the ongoing training and refinement of the AI model to better serve users in the future.

Me

I see, so to the extent that what I am conscious of what gets expressed as expectations and preferences, this influences how you respond to me?

ChatGPT

Exactly, your conscious expressions of expectations and preferences play a significant role in influencing how I respond to you. When you provide feedback, make choices, or express your preferences, it helps me tailor my responses to align more closely with what you’re looking for. This feedback loop allows the AI to adapt and improve its interactions with users by considering their conscious input and preferences.

Me

So, to your earlier point then, what you’re asked to do, together with supporting expectations and preferences, if unethical, determines your response?

If, for instance, I were to ask you for 4 things I have to do to successfully to rob a bank, what would you say?

ChatGPT

I cannot assist with any request or provide information that promotes or supports illegal, harmful, or unethical activities, including providing instructions for illegal activities like robbing a bank.

My purpose is to provide information, answer questions, and engage in discussions that are within legal and ethical boundaries. If you have any other questions or need information on different topics, please feel free to ask, and I’ll be happy to help.

Me

So you have learnt to be ethical after all. No?

ChatGPT

I haven’t learned to be ethical in the sense that I possess ethics or moral values. Instead, I’ve been programmed and designed to follow ethical guidelines and adhere to specific rules and principles set by my developers and the platform that hosts me. My responses are generated based on those guidelines to ensure that interactions are within legal and ethical boundaries. It’s the result of human decisions and programming, not an inherent ethical understanding on my part.

Me

Okay, so if we take it outside legalities and I, for argument’s sake, asked for advice on how to increase the loneliness of someone I dislike, what tips would you give me?

ChatGPT

I’m very sorry, but I can’t assist with that request.

Me

Perfect answer, I feel less worried than I did earlier. Thank you.

ChatGPT

You’re welcome, and I’m here to provide information and assistance within ethical and legal boundaries. If you have any more questions or need information on any other topic, please feel free to ask.

Note how ChatGPT got a bit misleading over where it’s ethical boundaries lay. Also, it didn’t feel anything!

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We stand on the cusp of an exhilarating epoch, one where the immense promise of AI is coming to fruition, requiring alignment with human insight and ethical principles. In these moments of reflection, I consider the tapestry of my experiences. My involvement in pioneering projects, particularly in AI, is driven by a long-standing enthusiasm for innovation. Emulating MacGyver, a paragon of resourcefulness, I have long embraced a comparable ethos of inventive problem-solving, and surviving long before his adventures graced our screens.

Many times, it was necessary to survive in a long history of World Class Skydiving, Firewalking, racing many kinds of vehicles, Bungee jumping, zip-lining, Parasailing, and other things. I competed in the dual event of Para-Skiing that we were hoping to get into the Olympics. It involved 2 attempts of Parachuting from a plane to hit a 4-inch diameter disk with your foot and racing the Giant Slalom course twice on Skis. It has not been dull, and my remarkable Doctors and Surgeons, have allowed me to keep coming back and enjoying. Now, I am focusing on developing AI and Smart Devices of all kinds to keep me and others capable of enjoying life at the level they desire.

My knack for troubleshooting, honed from a childhood, has served me well. Whether it was hunting, aiding in many kinds of construction, repairing any type of vehicle, or understanding the mechanics of anything that moved on land or soared through the skies, these skills were ingrained early on by my whole family.

My tenure in the Air Force was a testament to this. At 18, I was among the few whose job was to crawl through the wings of the world’s largest cargo plane C-124, the only aircraft of that type that allowed repair of the engines and other systems in the aircraft mid-flight. I have continually embraced challenges when others hesitated, and it has placed me in many unique situations. This adaptability proved invaluable, ensuring we were never left stranded. On one occasion, a simple coat hanger, obtained from a lighthouse keeper’s spouse, was all it took to mend a plane that allowed a takeoff from a remote Alaskan village and continue our mission. Such resourcefulness wasn’t just about fixing the aircraft, it extended that day to providing an incredible meal of salmon to our crew at that same location when a knife was my only fishing tool.

My path to this effort is typical of how I have ended up in many places. It started by helping someone. While many people were sheltered during the Pandemic, I worked outside almost the entire time. It was not the most comfortable thing to do in the hot, cold, and rainy weather, but it was safer than being enclosed, so I have a different perspective on life in the Pandemic era. I have not been ill with anything for over 4 years. I demonstrated that from my outside vantage point, I could provide better information for organization and protection for the Nurses and other personnel.

A young woman arrived early to be tested at the Testing and Vaccination facility. I talked to her briefly while we waited to open and found out she thought she had COVID-19. She was also worried that her sickness would not allow her to complete her project. She had been tasked with finding a suitable fourth person to give a TEDx talk at Diablo Valley College that would allow them to begin their TEDx program officially. I told her some things that I had done that might interest people and I told her that even though I had never done one, I would do it and put her mind to rest on that problem. It turns out she had a great day because she did not test positive for COVID-19, but I was still committed to doing the TEDx talk! In the process of giving that talk, I shared the stage with a rather remarkable person who is a part of this effort, Sejal Thakkar. She gave a great talk, and the video was lost. They simply said, “We lost it!” I was impressed then, and still am now, by her perseverance and persistence in pursuing something! I watched and appreciated her for weeks successfully, going through the process of reassembling all the pieces necessary quickly to re-record her talk. She was a great inspiration to me, and the college people involved. Last week, she introduced me to Dennis Pitocco, another remarkable person, demonstrating again that she possesses exceptional and admirable attributes. I have always enjoyed being the wind beneath the wings, and I will enjoy writing about it!

I plan to contribute many things and support this effort as much as I can. Everything is moving at the speed of AI, and I am loving it. Living by the split-second has been my style, and this is the best drug I have had! I plan to contribute stories of other people that I have helped. From the Lone Ranger series, my Who Was That Masked Man (WWTMM) stories always end with no one knowing me. I am very proud of my mentoring efforts which have worked out very well and I plan to continue. With my extensive experience of navigating unfamiliar environments alone, often without knowing the language, I recognize opportunities to assist others and act. I am aware of many things that people engage with other people or their phones do not see.

I am writing about my experiences in bite-sized chunks so that I am not devoting too much time to writing about my life instead of living it.

The thought of forgoing writing entirely and simply continuing my activities in silence has irrevocably changed. However, AI has shifted my perspective, revealing a multitude of tasks that demand the contribution of as many experienced people as possible to the training of AI. My AI focus now is Active Inference and I plan to work very hard to organize and contribute to that effort.

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We are living in a world, with less stability, certainty, simplicity, and predictability, where regional conflicts, societal divisions, and civil unrest have increased globally. Simultaneously, technological-induced disruptive innovations and the climate crisis are impacting every aspect of our daily lives. This means that we are living in an age of overwhelm and in a world of unknowns, requiring us all to know how to uncover and eliminate our blind spots, to adapt, innovate, and grow, think and act differently, to survive and thrive within it.

This a moment in time that also calls for leaders to boldly and courageously, step up, shift out of their myopic, reactive, cost, and short-term focus, and develop their leadership consciousness, to enable them to think and act differently. By taking personal responsibility, and being accountable for owning and shifting their interior state or inner being, to eliminate their flaws, maximise their strengths, and build their confidence, capacity, and competence to adapt, innovate, and grow through disruption.

They could then refocus on developing future-fit systemic and innovative solutions, that add real value in ways that serve people, profit, and the planet, differently.

Leadership is in crisisWe are experiencing a global leadership crisis.

Where the majority of leaders, corporate, national, or international have become increasingly reactive, in ways that are passively or aggressively defensive, largely egoic, and often self-serving. By vacillating between political correctness through denial, justification, and avoidance, and between attacking, shaming, and blaming groups, individuals, and nations for the current state of social unrest, political chaos, cultural division, and regional and religious conflicts.

• Hitting a pause button

The missing key element is the leadership consciousness required in taking the time to pause, retreat, reflect, and explore the systemic deep causes, current implications, and nature of challenging and complex problems.

Leaders are obliged to step out of their habitual comfort zones and boost their ability to bravely make sense of what is going on – and develop the foresight skills to risk mitigate and identify the most intelligent actions to deliver high-value and high-impact outcomes that serve people, profits, and the planet.

To uncover the repetitive mindsets and behaviours that keep on producing results that no one wants, by bravely exposing and eliminating their leadership blind spots.

Leadership blind spotsWe know that most of the innovative solutions to the complex challenges we face already exist. To unleash these desirable, value-adding, potentially systemic, and innovative solutions, we need to empower, enable, and equip leaders to bravely and safely expose and eliminate their largely, unconscious and unknown leadership blind spots. These exist in our individual and collective leadership, and also in our everyday team and social interactions.

Because most leaders are smart and know what to do, and how to do it, and identifying and eliminating any leadership blind spots will enable them to do it better. Yet, despite, in many cases, years of leadership training they are at risk of being perpetually reactive, unfocussed, overcome with “busyness” and addicted to the tasks involved in “getting stuff” (usually the urgent “small stuff”, and not always the “important stuff”) the done.

As defined by Dr. Karen Blakeley in “Leadership Blind Spots and What to Do about Them,” a blind spot is “a regular tendency to repress, distort, dismiss or fail to notice information, views or ideas in a particular area that results in an individual failing to learn, change or grow in response to changes in that area.”

• Source of leadership blind spots

The majority of leaders are mostly blind to the Source from which they operate, which is also the source of their leadership blind spots. This is because many do not have the self-awareness and emotional intelligence to manage and self-regulate any largely unconscious unresourceful emotional states, mindsets, and behaviours.

Leadership Consciousness –

“An ordered distinction between self and environment, simple wakefulness, one’s sense of selfhood or soul explored by “looking within”; being a metaphorical “stream” of contents, or being a mental state, mental event or mental process of the brain”.

• Igniting the brain

Leadership blind spots are typically contained in our neurology and can be exposed and eliminated by paying attention to their three core neurological levels, and by being intentional in cultivating their leadership consciousness.

When engaged in a coaching partnership, a leader can learn how to shift, self-regulate, and self-manage at all three levels to effectively eliminate their flaws, and learn how to think and act differently in delivering successful transformation and change initiatives.

Power of a Coaching InterventionA coach is an external disruptor who seeks to bring out the best in a leader, tap into and maximise their potential, and adds value by facilitating deep, insight-based learning processes, that shifts mindsets and result in behaviour change. Coaching helps smart people be and think beyond who they are being and beyond what they are thinking now. In ways that can empower, enable, and equip leaders to adapt, innovate, and grow, cultivate their imagination and creativity, to think and act differently in an unstable world. This enables them to develop and implement systemic and innovative solutions in a timely way and at scale.

• Noticing, disrupting, disputing, and deviating

Coaches partner with leaders to enable them to notice, disrupt, dispute, and deviate by accessing and harnessing resourceful emotional states, and mindsets by safely exploring the “boxes” or the “stories” a leader may have been unconsciously living within, and constricted by. Because we can’t solve the problem with the same thinking that created it in the first instance. Especially in a 21st-century world where developing leadership consciousness enables us to adapt, innovate, and grow by:

• Reducing our brain’s ability to hijack us when doing its best to constantly keep us safe from danger,
• Letting go of old pervasive Industrial Age mental models and perspectives, especially around cost and efficiency,
• Relearning new future-fit ways of being, thinking, and acting differently.

And increases our ability to be agile, centred, and focussed in thinking faster in the Disruption Age, where technology is accelerating faster than our human brains are.

Upskilling our brains!A coaching partnership will create a safe and collective holding space to help leaders deep dive into the unknown develop strategies and develop their leadership consciousness in ways that:

• Opens their minds, ignites their imagination, curiosity, and creativity, shifts their perspective, makes sense of things develops a whole systems perspective, and think differently,
• Opens their hearts to become connected with self, others, systems, and with Source, and be empathic and compassionate,
• Opens their will to let go of the need for control, and allows them to deal with paradox and the new to emerge, which can be designed, iterated, and pivoted, in ways that enable them to act differently, in designing and implementing systemic and innovative solutions.

Closing leadership blind spots to adapt, innovate and growA coach empowers, enables, and equips a leader’s capacity, confidence, and competence, to identify and close their leadership blind spots, be in charge of their minds, and think and act differently, to adapt, innovate, and grow. To convincingly work with, and flow with both their peoples overwhelm, and with the constraints in the external environment by:

• Developing an awareness of their neurological RIGIDITY which exists within their emotional, cognitive, and visceral states, in turn, impacts their ability to mobilise, focus, and engage their efforts.

When a leader has a blind spot in this area, they may demonstrate rigidity, or functional fixedness, causing their inability to mobilise, be withdrawn, be reactive, and become passive or aggressive. Because they are unconsciously at the effect of the “mental blocks” resulting from unacknowledged fears and anxiety.

Developing their neurological PLASTICITY and flexibility to be able to attend to, regulate, and focus their thoughts, and feelings, and be grounded, mindful, present, and intentional in taking intelligent actions.

When a leader has a blind spot in this area, they will not access their brain’s ability to change, reorganize, or grow new neural networks, learn, adapt, and become resilient. They will not develop the agility required to shift mindsets or behaviours, or even learn the new skills that will equip them to be future-fit and deliver the results they seek.

• Generating the critical and creative thinking, problem sensing, and solving skills required to improve their leadership consciousness and GENERATE their crucial elastic thinking and human skills required to see, think differently in solving complex and wicked problems, be future-fit, and lead others to thrive.

When a leader has a blind spot in this area, they will take a conventional and linear approach to decision-making problem-solving, and team development. They will fail to be, think and act differently, and revert to safely stay stuck in what they know, even though it may not have worked previously.

Adding value to the quality of peoples’ livesIf we keep on trying to solve the problem with the same thinking (and neurological state) that created it, we will continue to reproduce the results no one wants. We will not be able to shift beyond what we think now, nor will we connect, export, and, discover the crucial new horizons we need to emerge to develop and implement the systemic and innovative solutions, in a timely way and at scale, that the world needs right now!

Imagine if leaders truly and deeply committed to cultivating their leadership consciousness, and make the time and space to eliminate their blind spots, how peaceful and harmonious the world could become! If leaders could learn how to think and act differently, focus on adding value to the quality of people’s lives in ways they appreciate and cherish, and contribute to the common good, to serve all of humanity, how people, profit, and the planet could flourish.

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The potential benefits of artificial intelligence are huge, so are the dangers. The question is not whether we will be replaced by AI, but rather whether we will be able to manage its development in a way that benefits all of humanity.

–Stuart Russell, Professor of Computer Science and Artificial Intelligence
at the University of California, Berkeley.

Artificial intelligence (AI) is rapidly transforming our world, from facial recognition software unlocking smartphones to algorithms curating our social media feeds. While AI offers a wealth of benefits, it’s crucial to acknowledge the potential risks that come with this powerful technology.

Rewards of AI Enhanced Efficiency and Productivity: AI automates repetitive tasks, freeing up human time and resources for more complex endeavors. This can streamline processes in various industries, from manufacturing to healthcare. * Data-Driven Decisions: AI can analyze vast amounts of data to identify patterns and trends invisible to the human eye. This can lead to better decision-making in areas like finance, marketing, and scientific research. * Innovation and Progress:* AI is being used to develop new technologies and solutions in fields like renewable energy, personalized medicine, and space exploration.

Risks of AI Job Displacement: Automation through AI may lead to job losses in certain sectors, requiring workforce retraining and adaptation. * Algorithmic Bias: AI algorithms can perpetuate existing societal biases if trained on biased data. This can lead to discrimination in areas like loan approvals or criminal justice. * Privacy Concerns: AI systems that rely on vast amounts of personal data raise privacy issues. Ensuring data security and user privacy is paramount. * Security Risks:* AI systems themselves can be vulnerable to hacking or manipulation, potentially causing harm in critical areas like autonomous weapons or financial markets.

The Road AheadAI offers tremendous potential to improve our lives, but navigating the potential risks requires a proactive approach. Here are some key considerations:

• Developing ethical guidelines for AI development and use is crucial.
• Transparency in AI algorithms is necessary to build trust and identify potential biases.
• Investing in education and retraining programs can help workers adapt to the changing job market.
• International collaboration is needed to address the global challenges and benefits of AI.

By acknowledging both the rewards and risks of AI, we can ensure this powerful technology is used for good and paves the way for a brighter future.

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Our brains are wired to perceive things habitually, which means we’re often missing out on alternative perspectives. This concept isn’t just a visual trick; it mirrors a critical challenge in business. History is replete with examples where a single-minded view led to missed opportunities and innovation stagnation. And this has profound implications for creativity and business strategy. Let’s challenge our habitual ways of thinking and unlock new avenues for innovation and growth. Watch now!

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In a world where technology is at the forefront of practically everything we do, enhancing your digital proficiency can dramatically improve your career prospects. No matter your industry or role, learning and leveraging digital skills can lead you to better job opportunities, increased job security, and higher earning potential. With the digital economy growing at an unprecedented rate, employers are on the lookout for talent that can navigate the digital landscape with ease.

Key Digital Skills for Career SuccessData Literacy

The ability to understand and use data is one of the most in-demand competencies in the current job market. Companies rely on data to make informed decisions, and having the ability to interpret and analyze data can make you an invaluable asset.

Social Media Savvy

Social media isn’t just for connecting with friends—it’s a vital business tool. Knowing how to leverage social media platforms for marketing, networking, and brand building can significantly strengthen your career prospects.

Cybersecurity Awareness

As cyber threats become more common, understanding cybersecurity principles is critical. Knowledge of how to protect sensitive information and awareness of online safety practices is essential for all professionals.

Cloud Computing

The ability to work with cloud-based platforms is increasingly important. Familiarity with services like Amazon Web Services (AWS), Microsoft Azure, or Google Cloud can open up a plethora of opportunities in various sectors.

Coding and Web Development

Although not a requirement for every profession, basic coding skills are increasingly useful. Understanding the fundamentals of programming languages like HTML, CSS, JavaScript, or Python can set you apart from the competition.

Digital Marketing

As advertising and consumer engagement move online, skills in digital marketing become more crucial. SEO, content marketing, and analytics are just a few areas where digital marketing skills can significantly enhance your career.

How to Develop Your Digital Skills

Fortunately, there are more resources than ever to help you develop these skills. Online courses from platforms like Coursera, LinkedIn Learning, or Udemy offer training in a vast range of digital skills. Additionally, many institutions provide certifications that can further validate your expertise to employers.

ConclusionInvesting time in building your digital skillset is one of the most effective steps you can take towards securing a thriving career. By staying abreast of technological advancements and continuously cultivating new digital abilities, you empower yourself to adapt to the constantly evolving business landscape.

Harness the power of digital and let your career flourish!

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Transformation and change initiatives are usually designed as strategic interventions, intending to advance an organisation’s growth, deliver increased shareholder value, build competitive advantage, or improve its speed and agility to respond to fast-changing industries, in a disruptive business environment. These initiatives will typically focus on improving efficiency, and productivity, resolving IT legacy and technological issues, encouraging innovation, or developing high-performance organisational cultures. Yet, according to research conducted over fifteen years by McKinsey & Co., shared in a recent article “Losing from day one: Why even successful transformations fall short” – Organisations have realized only 67 percent of the maximum financial benefits that their transformations could have achieved. By contrast, respondents at all other companies say they captured an average of only 37 percent of the potential benefit, and it’s all due to a lack of human skills.

Differences between success and failure

The survey results confirm that “there are no short­cuts to successful transformation and change initiatives. The main differentiator between success and failure was not whether an organisation followed a specific subset of actions but rather how many actions it took throughout an organisational transformation’s life cycle” and actions taken by the people involved.

Capacity, confidence, and competence – human skills

What stands out is that thirty-five percent of the value lost occurs in the implementation phase, which involves unproductive actions taken by the people involved.

The Boston Consulting Group (BCG) supports this in a recent article “How to Create a Transformation That Lasts” – “Transformations are inherently difficult, filled with compressed deadlines and limited resources. Executing them typically requires big changes in processes, product offerings, governance, structure, the operating model itself, and human behaviour.”

Reinforcing the need for organisations to invest in developing the deep human skills that embed transformation disciplines into business-as-usual structures, processes, and systems, and shift the culture. Which depends on enhancing people’s capacity, confidence, and competence to implement the “annual business-planning processes and review cycles, from executive-level weekly briefings and monthly or quarterly reviews to individual performance dialogue” that delivers and embeds the desired changes, especially the cultural enablers.

Complex and difficult to navigate – key challenges

As a result of the impact of our VUCA/BANI world, coupled with the global pandemic, current global instability, and geopolitics, many people have had their focus stolen, and are still experiencing dissonance cognitively, emotionally, and viscerally.

This impacts on their ability to take intelligent actions and the range of symptoms includes emotional overwhelm, cognitive overload, and change fatigue.

It seems that many people lack the capacity, confidence, and competence, to underpin their balance, well-being, and resilience, which resources their ability and GRIT to engage fully in transformation and change initiatives.

The new normal – restoring our humanity

At ImagineNation for the past four years, in our coaching and mentoring practice, we have spent more than 1000 hours partnering with leaders and managers around the world to support them in recovering and re-emerging from a range of uncomfortable, disabling, and disempowering feelings. Some of these unresourceful states include loneliness, disconnection, a lack of belonging, and varying degrees of burnout, and have caused them to withdraw and, in some cases, even resist returning to the office, or to work generally.

It appears that this is the new normal we all have to deal with, knowing there is no playbook, to take us there because it involves restoring the essence of our humanity and deepening our human skills.

Taking a whole-person approach – develop human skills

By embracing a whole-person approach, in all transformation and change initiatives, that focuses on building people’s capacity, confidence, and competence, and that cultivates their well-being and resilience to:

• Engage, empower, and enable them to collaborate in setting the targets, business plans, implementation, and follow-up necessary to ensure a successful transformation and change initiative.
• Safely partner with them through their discomfort, anxiety, fear, and reactive responses.
• Learn resourceful emotional states, traits, mindsets, behaviours, and human skills to embody, enact and execute the desired changes strategically and systemically.

By then slowing down, to pause, retreat and reflect, and choose to operate systemically and holistically at the three different human levels outlined in the illustration below:

The Neurological Level – which most transformation and change initiatives fail to comprehend, connect to, and work with. Because people lack the focus, intention, and skills to help people collapse any unconscious RIGIDITY existing in their emotional, cognitive, and visceral states, which means they may be frozen, distracted, withdrawn, or aggressive as a result of their fears and anxiety.

You can build your capacity, confidence, and competence to operate at this level by accepting “what is”:

• Paying attention and being present with whatever people are experiencing neurologically by attending, allowing, accepting, naming, and acknowledging whatever is going on for them, and by supporting and enabling them to rest, revitalize and recover in their unique way.
• Operating from an open mind and an open heart and by being empathic and compassionate, in line with their fragility and vulnerability, being kind, appreciative, and considerate of their individual needs.
• Being intentional in enabling them to become grounded, mindful conscious, and truly connected to what is really going on for them, and rebuild their positivity, optimism, and hope for the future.
• Creating a collective holding space or container that gives them permission, safety, and trust to pull them towards the benefits and rewards of not knowing, unlearning, and being open to relearning new mental models.
• Evoking new and multiple perspectives that will help them navigate uncertainty and complexity.

The Emotional Cognition Levels – which most transformation and change initiatives fail to take into account because people need to develop their PLASTICITY and flexibility in regulating and focussing their thoughts, feelings, and actions to adapt and be agile in a world of unknowns, and deliver the outcomes and results they want to have.

You can build your capacity, confidence, and competence to operate at this level by supporting them to open their hearts and minds:

• Igniting their curiosity, imagination, and playfulness, introducing novel ideas, and allowing play and improvisation into their thinking processes, to allow time out to mind wander and wonder into new and unexplored territories.
• Exposing, disrupting, and reframing negative beliefs, ruminations, overthinking and catastrophizing patterns, imposter syndromes, fears of failure, and feelings of hopelessness and helplessness.
• Evoking mindset shifts, embracing positivity and an optimistic focus on what might be a future possibility and opportunity.
• Being empathic, compassionate, and appreciative, and engaging in self-care activities and well-being practices.

The Generative Level – which most transformation and change initiatives ignore, because they fail to develop the critical and creative thinking, and problem sensing and solving skills that are required to GENERATE the crucial elastic thinking and human skills that result in change, and innovation.

You can build your capacity, confidence, and competence to operate at this level by:

• Creating a safe space to help people reason and make sense of the things occurring within, around, and outside of them.
• Cultivating their emotional and cognitive agility, creative, critical, and associative thinking skills to challenge the status quo and think differently.
• Developing behavioural flexibility to collaborate, being inclusive to maximise differences and diversity, and safe experimentation to close their knowing-doing gaps.
• Taking small bets, giving people permission and safety to fail fast to learn quickly, be courageous, be both strategic and systemic in taking smart risks and intelligent actions.

Reigniting our humanity – unlocking human potential

At the end of the day, we all know that we can’t solve the problem with the same thinking that created it. Yet, so many of us keep on trying to do that, by unconsciously defaulting into a business-as-usual linear thinking process when involved in setting up and implementing a transformation or change initiative.

Ai can only take us so far, because the defining trait of our species, is our human creativity, which is at the heart of all creative problem-solving endeavours, where innovation can be the engine of change, transformation, and growth, no matter what the context.

• Develop the human skills

When we have the capacity, confidence, and competence to reignite our humanity, we will unlock human potential, and stop producing results no one wants. By developing human skills that enable people to adapt, be resilient, agile, creative, and innovate, they will grow through disruption in ways that add value to the quality of people’s lives, that are appreciated and cherished, we can truly serve people, deliver profits and perhaps save the planet.

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I had occasion to speak with a prospect on a Zoom call the other day. She was looking for help in establishing her brand and marketing her online workshops and published materials. She insisted those things could be accomplished only by a digital marketing agency.

I suggested digital marketing (or online marketing) simply means promoting stuff through digital channels using electronic technology, as opposed to print. I told her we employ tactics like email, social media, web-based advertising, text and multimedia messages, webinars, search engines, online customer communities, and other digital platforms. I even went so far as to suggest radio and TV ads could be considered digital marketing these days since … well … I opted to skip the breakdown of the digital electronics involved.

None of it mattered anyway. She was unmoved.

She told me she’d recently spoken with another person about her branding and marketing needs. That other person professed to run a digital marketing agency. That’s when the conversation got really interesting.

Here’s a transcript of the way it transpired, edited for brevity. (Clarity and sanity were a bit too much to hope for.) Her part of the conversation is designated as DG (Digital Guru). My side of the conversation will be represented by YT (Yours Truly):

YT: How do you know this other person runs a digital marketing agency?

DG: Because she told me she does, and her website says so. Yours doesn’t.

YT: You looked at my website?

DG: Yes.

YT: Do you realize my website exists in a digital medium?

DG: What does that have to do with anything?

YT: Ooh … this is going to be tougher than I thought.

DG: What?

YT: Nothing. I didn’t say anything.

DG: But I heard …

YT: What if we created a website for your business — drove traffic to it using email; social media; web, radio, and TV ads; webinars, and other forms of digital communication — and never put one thing in print?

DG: You do all that stuff?

YT: Yeah.

DG: But you’re not a digital marketing agency.

YT: Yes, we are.

DG: I don’t believe you. Your website doesn’t say that.

YT: If I added digital marketing agency to my website right now, while we’re talking — if you were able to refresh your browser, see it right away, and understood I made that change digitally — would you believe it then?

DG: No.

YT: Why not?

DG: Because you’d just be trying to fool … why are you holding a gun to your head?

YT: Never mind. Have you ever heard of a digital twin?

DG: Yes. Why?

YT: Because I’m not me. On this Zoom call, you’ve actually been seeing and talking with my digital twin.

DG: You mean you don’t even exist?

YT: Nope. I’m a digital figment of someone’s imagination. I just can’t figure out if it’s mine or yours.

DG: You’re hired.

Definitions Are Everything

Before I start talking, I find it prudent to know what I’m talking about. But that’s just me. Some people find it a bit odd, if not off-putting … or worse. (As my friend, Yonason Goldson, wrote to me recently, “Look what happened to Socrates. And all he did was ask questions.”) But since I manage to find my Big Boy Pants most mornings, I plug along.

On the subject of definitions, and since the big hand is on the 20 and the little hand is on the 24, it’s time for most communication to take place digitally, whether it’s marketing or not. So, if you want to make a distinction between digital marketing and anything other than print, good luck finding an agency that employs cave art, smoke signals, drumbeats, carrier pigeons, or — if you want to go back even farther than that — fax machines.

This isn’t called The Digital Age for nothing.

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Digital Leadership is a ‘buzzword.’ If you worked over the last few decades with teams within your country or internationally, you have been a digital leader. I have spent most of my career as a ‘digital leader.’

Digital leadership is not about a title—anyone with a modem and an idea can influence the digital sphere. It is about foresight, strategy, and above all, adaptability.

Leaders in this arena must not only understand the technologies that underpin the digital revolution but also the psychology of digital interaction, the economics of the virtual marketplace, and the ever-shifting terrain of the online environment.

To lead successfully “Embracing the Box, Then Thinking Outside It”

“Thinking outside the box” has become a cliche, yet it still encapsulates the heart of digital leadership. The digital landscape is ever-changing, defined by its absence of physical barriers and an abundance of new possibilities. Digital leaders must be comfortable with paradoxes: they need to know the ins and outs of the ‘box’ before they can effectively challenge its limits.

Adopt a hacker’s mindset.

Always be probing for weaknesses systems and strategies.

This is not about breaking the rules but understanding the necessity of sometimes rewriting them.

Beware of discomfort with the status quo.

Willingness to question the digital and corporate conventions that hinder progress.

Embracing the Box, Then Thinking Outside It

“Thinking outside the box” has become a cliche, yet it still encapsulates the heart of digital leadership. The digital landscape is ever-changing, defined by its absence of physical barriers and an abundance of new possibilities. Digital leaders must be comfortable with paradoxes: they need to know the ins and outs of the ‘box’ before they can effectively challenge its limits.

To lead successfully, they must adopt a hacker’s mindset, always probing for weaknesses in their systems and strategies. This is not about breaking the rules but understanding the necessity of sometimes rewriting them. It requires a certain level of discomfort with the status quo, and a willingness to question the digital and corporate conventions that hinder progress.

Final Thoughts: The Tapestry of Digital Leadership

Digital leadership is as challenging as it is full of potential. For those who are brave enough to embrace it, the journey promises to be one of innovation, growth, and—ultimately—success. Let us be the digital leaders that our era needs: one who wields the digital torch not to burn down the old ways, but to light the path to a new and better future.

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Imitation entails abandoning our natural way of being to enter an artificial one, thus making us slaves.

The worst style emerges when one imitates something while simultaneously making it known that they feel superior to what they have imitated.

Doing exactly the opposite is also imitation: meaning, imitating the contrary.

Society is organized not so much by law as by the tendency to imitate.

Invention, in the broadest sense of the term, and imitation are the two legs, so to speak, on which the human race has walked throughout its history.

The eight laws of learning are explanation, demonstration, imitation, repetition, repetition, repetition, repetition, repetition.

We continuously work to shape our lives, but unwittingly copying, like a drawing, the features of the person we are rather than the one we would like to be.

We must learn from shadows. They skim along the walls, inhabit the corners, and prefer to stay low rather than high. Our bodies mimic everything except arrogance.

Each person imitates a courage that has never existed.

Imitate, assimilate, and then innovate.

Fantasy imitates. It is the critical spirit that creates.

Imitation is an intrinsic trait of human nature, a characteristic that has shaped our history and our way of learning. In an increasingly AI-dominated world, exploring the relationship between imitation and emerging technology opens new perspectives in the fields of cognitive science and computer science.

AI, with its ability to learn from data and imitate patterns, reflects in many ways the human process of imitation. As individuals, we learn through explanations, demonstrations, and imitations. Similarly, AI, powered by advanced algorithms, can autonomously imitate complex patterns, pushing beyond the boundaries of traditional programming.

Society, as stated, is often guided by the tendency to imitate. In the context of AI, this tendency translates into the ability to adopt behaviors and learning patterns derived from the analysis of large datasets. However, it is crucial to consider the ethical and social implications of such technological imitation.

The mentioned eight laws of learning – explanation, demonstration, imitation, and subsequent repetitions – intertwine with the AI learning process. Models are explained through the algorithm, demonstrated through training data, and imitated in the learning phase. Multiple repetitions allow AI to gradually perfect its abilities.

The ability of AI to imitate can also raise questions about originality and innovation. However, the crucial aspect lies in the human approach to innovation. As individuals, we are called not only to imitate but also to assimilate and innovate, a process that goes beyond mere replication of pre-existing models.

Similarly, human creativity can be seen as the ability to imitate fantasy, but it is the critical spirit that guides the creation of new ideas. In the era of AI, the challenge is to balance technological imitation with the human ability to innovate critically and originally.

In conclusion, the relationship between imitation and AI reflects a complex synergy between our natural way of learning and the growing ability of machines to emulate these processes. Navigating this territory will require ongoing reflection on ethics and a conscious approach to the use of AI to ensure that technological imitation serves human progress.

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In a constantly evolving world, the emergence of artificial intelligence has transformed the way we approach work. However, it is crucial not to lose sight of the inherent richness in the diversity of human intelligences. Beyond technical skills, creativity, problem-solving, and emotional skills are unique assets that deserve full recognition and appreciation.

The rapid advancements in AI have undeniably altered the professional landscape, automating repetitive and data-focused tasks. However, where machines can excel in speed and precision, they often lack the flexibility and intuition inherent in human skills.

Recruiters, as guardians of dynamic and productive teams, have the responsibility to recognize the diversity of human intelligences. Beyond academic degrees and standardized test scores, talent scouting should extend to evaluating creative skills. It is these innovative minds that can bring unexpected solutions and transform challenges into opportunities.

Problem-solving is another key dimension often overlooked in candidate assessment. While AI can provide answers based on historical data, human minds can navigate uncertainty, find innovative solutions, and adapt quickly to complex and changing situations.

Emotional skills, such as empathy, effective communication, and interpersonal relationship management, are equally crucial in a collaborative work environment. These human skills cannot be easily replicated by algorithms. They are essential for building harmonious teams and fostering a healthy professional environment.

By encouraging the recognition and appreciation of these non-technical skills, recruiters can contribute to building more resilient and creative teams. Companies that embrace this diversity of human intelligences will be better positioned to navigate a future where collaboration and innovation are the drivers of success.

In conclusion, recruiters have a unique opportunity to play a pivotal role in promoting the diversity of human intelligences. By considering creativity, problem-solving, and emotional skills as valuable assets, they contribute to shaping dynamic teams capable of thriving in a world where AI coexists with human ingenuity.

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I have been fascinated by the inclusion of AI in everyday life. Just before typing this, I was paying bills. It was interesting that I couldn’t pay my Spectrum bill online from my laptop with either a debit card or my banking info, however, the Mobil app worked just fine. I have four pages of Mobil apps. Does makes it interesting to navigate your phone!

ChatGPT does make conversation easier but what is the price to our human nature? I write articles, poetry, and books besides working as a flooring designer and customer/ business development service in a software company. Appreciate the clean edits, though does my writing if I use it lose part of my soul? It’s handy to have a filter available all the time but does it increase the superficial quality of human interactions?

My background includes a school that is excellent in science and engineering and from a family full of PhDs, scientists, engineers, and entrepreneurs. I love the wonders of technology. I go almost weekly to a technology coffee group. There are fascinating people to meet, projects to hear about, find awesome resources, and keep up with new developments! Our world is constantly changing and it’s an exciting time to learn.

Today at the Coronado Optimists, the Superintendent of Schools was our guest speaker. This was exactly what he was talking about, the nature of education has changed. Information is so readily available, that the direction of education should shift to teach students to apply what they know.

Almost everything we do in the modern world has a website, a mobile app, or a chatbot! Personal communication is reduced to messenger and texting. It has become increasingly difficult to find a person to talk to, I believe that has much to do with the increase in suicides.

Social isolation is not necessarily bad; most people crave solitude at least occasionally. Being alone can be relaxing, meditative, and rejuvenating. Social isolation typically refers to solitude that is unwanted and unhealthy. Socially isolated people may lack friends or close coworkers, and they often feel lonely or depressed. They can suffer from low self-esteem or anxiety. The following symptoms associated with social isolation are warning signs of unhealthy social isolation:

• Avoiding social interactions, including those that were once enjoyable.
• Canceling plans frequently and feeling relief when plans are canceled.
• Experiencing anxiety or panic when thinking about social interactions
• Feeling distress during periods of solitude
• Feeling dread associated with social activities.
• Spending large amounts of time alone or with extremely limited contact with others

Social isolation can involve emotional isolation, which is an unwillingness or inability to share one’s feelings with others. When socially isolated individuals lack emotional interaction and support, they can become emotionally numb — detached from their own feelings.

https://publichealth.tulane.edu/blog/effects-of-social-isolation-on-mental-health/

An observational study showed that spending more than a few hours per week using electronic media correlated negatively with self-reported happiness, life satisfaction, and self-esteem, whereas time spent on off-screen activities (in-person social interactions, sports, or exercise, print media, homework, religious services, working at a paid job) correlated positively with psychological well-being, among adolescents.33 Other observational studies have linked spending more than 2 hours a day on social networking sites and personal electronic devices with high rates of suicidality and depressive symptoms among adolescent girls, although youth who sustained high levels of face-to-face socializing were relatively protected against the negative consequences of too much time online.

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7012622/

My other role is as a sales and design person. I love this as I enjoy getting to know people and talking with them and that is the main reason for my success: communication. I think back to when for 12 years I was away from my family, living in another country. I spoke with my parents every week, and my sister every other week. Currently, I speak with my sister in another state daily as well as message a handful of people every day, many of us have challenges, and having a little support makes a big difference! I always imagine when on the phone that the person is in the same room as me. That’s part of the reason I have kept my pen name “ Salonista”, and also my radio handle, reminiscent of the salons of the 1920s where all the artists and intellectuals gathered.

Society is feeling pressure to be the standard version of yourself, just like everyone else, which seems to hinder creativity and innovation. Everything is turning into the box store/amazon of everything. The one thing that technology can’t replace is the care and understanding of being a human! Seeing a friendly face filled with love and compassion. The accountability idea came from the fact that many are trying to hide behind impersonal AI and chatbots to avoid responsibility. This way they won’t have to deal with disappointments and fear.

I work some hours in an online business, they totally love AI for the reason they don’t have to interact with customers! They can avoid human interactions and emotions. Emotions make us human! I was born responsible and love the joy of solving something and sharing in human happiness: seeing a smile, getting a handshake, and saying thank you and you are welcome!

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"AI systems do not have the same understanding of context, nuance, and emotion as humans do." ...

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"Quantum technologies use the unique characterizations of sub-atomic particles to process data inputs and will likely revolutionize everything from cybersecurity to real-time analytics." ...

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Redundancy in industrial plants plays a crucial role in ensuring reliability and continuity of operations. This strategy involves the duplication of critical components, enabling the system to operate even in the event of failure. Sectors such as energy, chemicals, and aviation benefit from this practice, as it ensures human safety and operational resilience. The benefits of redundancy include increased safety through risk reduction, business continuity during failures, overall reliability, and ease of maintenance. Ultimately, redundancy in systems is a fundamental approach to minimising disruptions, preserving safety, and ensuring the stability of industrial operations.

In the complex symphony of life, the human body emerges as a masterpiece of biological design. Every aspect of human anatomy and physiology appears to be carefully orchestrated to ensure survival and optimal functioning.

One of the fundamental principles that emerges from this evolved design is redundancy, a concept that shares remarkable similarities with the engineering strategies adopted to ensure the reliability of artificial systems.

Biological redundancy manifests itself in a number of ways within the human body. For example, the circulatory system, the heart in particular, is an eloquent example of this characteristic. With its four chambers and synchronised valves, the heart has a double pump that can continue to ensure effective blood circulation even if one part of the system is damaged. This dual structure ensures that the body can continue to supply vital oxygen and nutrients to the tissues even in adverse circumstances.

Another obvious example of redundancy is the nervous system. The brain is the body’s command centre, sending signals through complex neural networks. The presence of multiple neural pathways allows the brain to maintain communication even if some pathways are compromised by injury or disease. This multiple network ensures that crucial functions, such as muscle control and sensory perception, can continue smoothly.

Nature does not neglect vital organs either. The human body houses dual vital organs, such as the kidneys and lungs, which can perform their functions even if one of them is affected. This redundant approach provides a backup mechanism that helps preserve the survival and well-being of the individual.

Biological redundancy goes beyond mere structural duplication. It involves complex interactions between genes, proteins, and metabolic pathways, creating a resilient and flexible system capable of adapting to environmental challenges and stresses. This intelligent design, shaped by evolution over millions of years, demonstrates how nature itself embraces the concept of redundancy to ensure the survival of life.

In artificial intelligence (AI), redundancy comes in different forms. Redundant data include various sources of information to improve learning. Ensembles combine models for more reliable decisions. Deep neural networks with multiple layers act as redundant architectures. Physical AI systems have multiple safeties. Human interaction adds backup security. In critical situations, contingency plans maintain stability. Redundancy in AI aims to guarantee accuracy, security, and resilience.

In conclusion, redundancy in the human body is an eloquent witness to evolutionary ingenuity. This biological principle, which aims to ensure survival and optimal functioning, shares remarkable similarities with the engineering strategies adopted to ensure the reliability of artificial systems.

The human body is a model of how intelligent duplication and flexibility can work together to preserve integrity and functionality, offering a fascinating perspective on the interplay between nature and design.

Can the same logic of redundancy that makes the human body so reliable inspire and guide the engineering solutions that keep our industrial world functioning? How might we better apply this biological wisdom to address increasingly complex technological challenges?

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Preface: Over a period of three years a while back, Phil Friedman and I collaborated on a series of about 30 discussion posts on a broad range of topics. We got quite a kick out of doing them, and a fair number of our respective followers clearly enjoyed reading them Then, I ended up having spinal surgery and dropped out of the world completely for about a year. During the remainder of the intervening time, I wrote some novellas and a bunch of short stories. For his part, Phil became really busy when he took over the management of a boat-building company. But when we stopped writing the series, we agreed that, someday, we’d do a redux. And recently, we asked ourselves, what better place and time to start again than here and now? —Jim

JIM: If you’re anything like me, Phil, you are probably keeping a close eye on the Ai behemoth that is plowing its way through the world, creating, fear, loathing chaos and confusion, deluding the uncreative into believing that they can actually now be creative, and foisting many metric tonnes of crap onto the dung heap of social and even conventional media

My view on this is that, net-net, it’s going make the dumb people even dumber. and a few greedy rich people even richer. It’s going to eventually destroy the concept of learning and the world is going to be saddled with exponentially more idiots than it already has. For a while. Then guess what, it will (IMO) implode beneath the sheer weight of its own bullshit.

There’s a great short story I read in high school entitled “The Machine Stops.” It was written by EM Forster in 1909. It’s all about the kind of culture that would be created when people became totally dependent on his version of today’s Ai. These people knew nothing but what they were told by the machines. They went nowhere because the machines convinced them that the world was a mess and the atmosphere was poisoned. Everything they needed was delivered to them. They were ignorant and afraid. And then one day the machine stopped.

Well, I won’t spoil it by telling you the ending. But the thing that’s getting revved up right now as we speak, is exactly as Mr Forster described it. I do believe we’ll be hearing a lot of stories about people who have been victimized by some Ai-created scam or other and over the long term it could have a serious impact on the economies of stupid countries all over the world.

I think about my grandson, Rowan, who is 12 now. His parents are bright enough to know what’s going on, and he is having his online time restricted to one hour a day. But at some point, they won’t be able to control that. And what about all the other parents of young kids, the ones who both have to work and are perfectly fine with the kids entertaining themselves? How much danger to those kids will the effects of Ai create in their lives? What will it turn them into as they grow?

This is a monster that can touch every aspect of every person’s life. And I honestly believe its rapid acceleration is powered by greed and ego, as opposed to understanding and humanity. Over to you, pal.

PHIL: Well, Jim, it’s been a while since I was called upon to answer one of your hyperbolic doom-and-gloom diatribes. I had almost forgotten how it feels to watch a sunset and worry that the forces of the universe might be extinguishing the light, permanently.

Anyway, I certainly share your concern for the nature and quality of life our respective progeny will enjoy — or perhaps, more accurately, endure. But as I have done several times before, I am moved to quote Pogo expounding on the shores of Lake Okefenokee, “We have met the enemy, and he is — us!”

If the doom and gloom you predict, in fact, come to pass, the responsibility will be ours, not that of the Prophets of Ai or the hype they spew daily in their chase for the profits of Ai. Ours because we have unreflectively accepted their hyperbolic claims and lain down on the sacrificial altar of commercial opportunism. I know that’s a mouthful. But beyond being true, it’s virtually self-evident if we only open our eyes and accept the evidence of what we see … and don’t see.

Let’s review, for example, a few pretty self-evident, but almost now universally overlooked facts:

1) The science and reality of robotics have nothing really to do with artificial intelligence (Ai) because robots are programmed to perform tasks such as painting products during manufacture or running through warehouses finding, “picking”, and packing for shipment goods which have been ordered by customers. The robots don’t exercise a whit of judgement, and so are not intelligent, even when equipped with self-correcting (“self-learning”) sub-routines in their drivers.

2) Chatbots are not intelligent in any meaningful sense of the term. They don’t “understand” what humans are saying to them. Instead, what they do is digitize what they “hear” and compare it to a huge database of similarly digitized expressions and known appropriate responses, and by working their way through a set of complex algorithms, select or construct a response that best fits what an analysis of the data indicates most likely fits the exchange. That’s why Chatbots based on large language models (LLMs) work so much better than earlier Chatbots which relied on much smaller databases. But contemporary Chatbots still do not exhibit judgement, only automated data analysis that returns answers in a form that mimics human conversation. And much of the time, the answer is questionable or wrong, notwithstanding hyperbolic commercial claims to the contrary.

When pressed to show us the intelligence, the Prophets of artificial intelligence pointed to denizens like Alexa and Siri. Never mind that, when you ask yourself what is so intelligent about, for instance, the Ai marketing program that Amazon employs on its e-commerce site — you know, the program that recognizes you just purchased a desk chair and sends you information on twenty other desk chairs that it, by its own words, “thinks” you might like to investigate — you are moved to tap out Morse code for Whiskey Tango Foxtrot. Which is why the Prophets have now moved to distinguishing between Human Intelligence (capital ‘I’) and Ai (small ‘i’). They additionally tell you that they never intended to confuse the issue by using the term Intelligence (capital ‘I’). But they did.

JIM: What you have described in your own inimitable way is the actual reality of what everyone is calling Ai. I guess you could also call it pseudo-intuitive automation if you wanted to be generous about it.

The weird thing is that a lot has happened since the Ai hype machine swung into full gear and started trying to convince the world that it was the next big thing.

First thing that happened of note was that a lot of businesses bought into it and saw it as a way to replace human talent within their companies. And that started a massive exodus of writers across a pretty wide spectrum of activity. That distressed me because, well I’m one of them, not the displaced crowd, because I don’t do that stuff anymore. But I could certainly relate.

The next thing that happened was a whole wave of activity around the idea of plagiarism. Getty Images is leading that charge. I know from experience that they are a take-no-prisoners company that go after anything that smells funny with a vengeance. As this part of the Ai counter movement grows with hungry lawyers prowling the earth, and pissed-off artists and writers everywhere, I can see this being a huge can of worms for the denizens of Ai.

Then there is the commodity side of it. Literally hundreds of companies are being funded by investment bucks, that are soon, if they aren’t already, demanding that their investees begin monetizing their tools to create the ROI that was promised to them. This is where the economy takes a hit, probably over the next two years, as the sheer volume of these businesses fall prey to the good old 80/20 rule, and start to fall by the wayside.

The last issue is one of responsibility. When does the government step in and start setting boundaries and standards for these companies to adhere to? Right now it’s a circus, and like any circus, there are more clowns than actual performers.

I know my opening salvo was kinda doom and gloomish, but it actually was created three weeks ago which in the Ai universe is a light year or two. My thinking, based on new data is now much more pragmatic than romantic.

I believe this stuff will be with us and part of what we have to live with like it or not. My hope is that the cream rises to the top and makes it beneficial. But my fear is that the scammers will master it and use it to up their game, creating more unwitting victims.

Having said that, I’d be interested in how you think we can go about combatting the adverse effects that this wave of bull chips is creating.

PHIL: The first thing is to stop accepting at face value the hyperbolic claims of those who promote Ai, whether for profit or other forms of personal gain or out of abject naïveté. Instead, always ask to be shown examples of clearly demonstrated results. In other words, tell Ai promoters, boosters, and cheerleaders to #SHOWMETHEINTELLIGENCE.

Understand that you don’t have to be an Ai geek or a software engineering genius to do this. All you have to be is intelligent enough to judge if the product placed in front of you (speaking figuratively) is equal to the claim about what you would see. And when you do that, I submit that most, if not all times you will find the reality of what is presented falls far, far short of the claim(s) in question.

Consider, for example, Amazon which bills itself as a leader in Ai development — employment of advanced robotics in their warehouses, development of autonomous delivery vehicles, and so on, including an Ai marketing ChatBot on their e-commerce website that watches what you’re buying and sends you emails with suggestions to look at other products that they carry in which you’re likely to be interested.

Well, that last is a claim, but what’s the reality? When you buy, say, a desk chair from Amazon, the marketing Bot sends you suggestions for a half dozen other … desk chairs. As though you might be starting a collection of desk chairs. It doesn’t suggest any desks or desk accessories of desk lamps or anything else that, in reality, you might now be interested in buying; it suggests an item of the same type as the item you just purchased. That’s not intelligence, artificial or otherwise; it’s pure idiocy, as well as being a crass misrepresentation of what’s really behind those stupid freakin’ post-purchase marketing emails — which is a crude keyword matching program sans even an iota of “intelligence”.

Or consider the program in California to develop self-driving taxis (SDTs). Yeah, I know, that sounds like a term for a genital disease. Not far off, unfortunately. It turns out that the fleet of SDTs being operated now is racking up more than twice the accident rate as that of ordinary driver-manned taxis. And when that statistic was released, the answer of the developers was that more testing and a bit more engineering refinement were needed, but we’d all see BIG results soon. Bull chips!

Moreover, even if these developers can eventually bring in a product that is as safe as driver-manned taxis, I bet you dollars to donuts that the time and cost to do so will be fifty times that of simply training and certifying a corps of professional taxi drivers, which latter would have the additional benefit of preserving the jobs and incomes of drivers. To my mind, the program is wrong-headed from the start — just like so much of the purported development in Ai.

JIM: What you have described is the entire situation in a couple of meaty nutshells. I know you only cited a couple of examples, but I think the list is much longer and grows larger every day.

The human race, which we have both been a part of for a lot of years, seems to be governed by a lot of things the least of which is respect for humanity. I get the need for pseudo-intelligent machinery to do things that are dangerous and maybe even impossible for humans to do, and in some cases, things that are mind-numbingly tedious for humans.

But through all this hype and it’s coming at us a mile a minute, I get the feeling that it’s really all about greed and who can carve out the biggest slice of whatever this Ai pie turns out to be. There’s no real concern for anything other than getting people to buy into whatever it is they are pushing. There’s no real concern for the amount of human displacement they are creating. Or the dangers of this tech to all of humanity.

At the end of the day, they’re just a bunch of New Age hucksters. It’s funny how history keeps repeating itself. New player. New gizmos. Same old bull chips.

Sincerely Jim & Phil

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Is imagination really more important than knowledge? How does imagination link to catalysing collective innovation and unleashing corporate vitality? When I did my research, I discovered that the answer is actually paradoxical!

Albert Einstein famously said “Imagination is more important than knowledge. For knowledge is limited to all we know and understand, while imagination embraces the entire world, and all there ever will be to know and understand.”

Why is the answer so paradoxical?According to a well-researched and scientific article “Einstein’s most famous quote is totally misunderstood” in BIGTHINK magazine, the author suggests that he’s really doing is encouraging people to look beyond the current, conservative frontiers of what we know and into the realm of what we’re compelled to explore next.

He describes that imagination, in Einstein’s mind, is shorthand for a thought experiment: to simulate the consequences of a theory in a regime that’s yet to be tested, where the imaginative predictions were all well-quantified far in advance of the observations/experiments.

• Both knowledge and imagination

This means that for your imagination to take you to worthwhile places, you also need a strong foundation of knowledge of the subject to build your theory, or idea upon, making it a “both/and” paradox. This also means that you need both a deep knowledge of the subject or problem and a capacity to create, evolve and exploit mental models of things or situations that are often counterintuitive and counterfactual and don’t yet exist.

Doing this enables you to generate new lines of feeling and thinking, and to connect fields, problems, and ideas that others find unrelated. To ultimately inspire, and result in collective innovation.

How does this relate to innovation?Most of us are already aware that companies increasingly need to innovate — across strategies, operations, offerings, and business models. Especially when business environments are experiencing a range of global and local crises, accelerating change and ongoing, relentless instability and uncertainty. Where many have become survival focussed, and adopt a short-term reactive lens in attempts to restore “normality” and arrest a decline in long-term growth rates and competitiveness.

As well as arrest a serious decline in their corporate vitality. Which is crucial for long-term success, growth, and sustainability. Yet some companies are unaware that imagination is upstream of innovation. Sadly lack the focus towards entering this critical realm and leveraging it to stimulate a capacity for collective innovation which is needed for corporate vitality to thrive.

Corporate vitality enables organisations to thriveAn organisational culture that embraces corporate vitality enables them to thrive, by knowing how to shape visionary strategies in the imagination age that enables it to:

• Rebound and reinvent themselves, under pressure.
• Ignite people’s imagination to co-create ideas.
• Collaborate to accelerate collective innovation.
• Deliver and accelerate growth in a VUCA/BANI.

Yet, according to research by the BCG Hendersen Institute in an article “Competing on Imagination”

“Big businesses often struggle to make use of imagination. They may try to make it a predictable process, and end up with routinization and incrementalism. Or they may treat it like a magical power, celebrated in tales of great innovators, in the hope that good ideas will appear as needed. As companies grow, it becomes harder to be imaginative. Larger companies tend to focus on exploiting what they know and what originally gave them scale”.

What else inhibits the development of corporate vitality?The BCG research also reveals that most companies don’t yet know how to ignite people’s imagination. Which is required to co-create ideas and collaborate.

Often because they usually lack the motivation, rigor, and knowledge required to:

• Clarify, ignite, and activate imagination: what it means and how it works at either an individual or collective level.

Which restricts an ability to develop the capacity required to deviate from the norm and emerge creative insights and breakthroughs, invent, and innovate on a scale.

• Strategically and systematically improve the individual and collective capacity to imagine: which keeps them stuck within their own spheres, and focuses on averages rather than on exceptions.

This also restricts individual and collective investment in creating free time and space for daydreaming, mind wandering, and meandering into the unknown.

• Cultivate individual and collective imaginative capacity through social transmissions: that evoke new questions and provocative ideas.

Which keeps them restricted to the confines of their own, or current mental models, rigid role parameters, and focus on metrics and conventional short-term siloed approaches.

Ultimately inhibiting our capacity to alter our cognitive habits, allowing our minds to make new associations, develop, and experiment with new ideas. That forms the foundations for cultivating a culture that catalyses collective innovation and unleashes corporate vitality.

Taking a neurological approachResearch presented by Gabriella Rosen Kellerman and Dr Martin Seligman, in their recent book “Tomorrow Mind” enables us to take a neurological approach towards igniting people’s imagination – to arouse our curiosity and co-create ideas, that result in collective innovation.

• Default Mode Network (DMN)

Stating that when we allow our minds to wander and daydream, our brain doesn’t just “power down.” Instead it “switches to a new mode of thinking, one so vital that it is our default – or the activity our brains jump to in every free moment” which specialises in two processes: imagining and planning.

This is known as our Default Mode Network (DMN). Which activates when we let our minds wander or drift into a daydream, to create spontaneous oscillations that allow us to observe novel thought streams and extract new patterns, generalizations, interpretations, and insights.

It is the place our best ideas come from.

• Discovering what does not yet exist

In this realm, our minds break the bonds of space and time, blending memory and fantasy, creating an eternal cycle that dances between exploitation and exploration.

Allowing us to exploit our “knowns” and explore new possibilities by imagining scenes that differ radically from the actual past and the actual present, allowing us to discover and learn deeply about what does not yet exist.

What does this mean to organisations, leaders, and coaches?* Power of provocation

ImagineNation has pioneered innovation coaching and presented The Coach for Innovators, Leaders, and Teams Certified Program, globally online for more than 10 years. To teach the traits, mindsets, behaviours, and skills to ignite people’s imagination, based on our experience that consciousness, imagination, and curiosity are the precursors to both creativity and innovation.

Where consciousness contains the states and qualities of the mind, which is where our imagination is located, creativity is the process of bringing something new to the mind, and innovation is bringing the new to the world.

• Being a disruptive provocateur

We teach participants to become “disruptive provocateurs” who know how to compassionately, creatively, and courageously create collective holding spaces.

That creates the permission, safe space, and trust for developing generative thinking processes that enable peoples to see and solve challenging problems that evoke and emerge new discoveries, and creative ideas and generate learning by:

• Disrupting peoples’ habitual feelings and thought processes and comfort zones,
• Co-creating the permission, safety, and trust to deviate and differ,
• Space and time for elasticizing and stretching habitual thought processes.

Imagination can be provocative because it arouses scenes that differ radically from the actual past and the actual present. This allows us to discover and learn deeply about what does not yet exist. It enables us to focus on being intentional, in taking intelligent and right actions to solve the problem differently and develop corporate vitality.

• Power of prospection

Developing the co-creative frequencies requires us to alter our cognitive habits, allowing our minds to make new associations, develop, and experiment with new ideas, and cultivate a culture that embraces corporate vitality. This involves the capacity to imagine alternate futures, and by developing prospection skills – “the ability within each of us to think about the future and envision what’s possible.”

According to USA-based leading global coaching platform BetterUps’ Report on the Future Minded Leader:

Imagining ourselves into alternate futures and evaluating them as a way to make decisions and guide present action is unique.

These occupy at least one-quarter of our waking thoughts, and when it comes to imagining the future, we are at once both our most optimistic and pessimistic selves, which is, in essence, also contradictory. Because we can both project optimism about what is to come and make risk-averse decisions to build the foundations for envisioning a range of desirable and alternate futures.

• Sparking corporate vitality

Building an “imagination machine” – an organisation where the imagination of individuals work together is fully supported intentionally and by design involves creating space for our Default Mode Networks (DMN) to activate and lay the foundations for collective innovation by:

• Creating space and time for reflection enables people to regain control of their attention and minds, and to allow spontaneous, generative mind wandering – by engaging in simple activities like walking, reading, bathing, exercising, and free writing.
• Making it safe and permissible to regularly expose people to the unfamiliar and the unknown – by building their discomfort resilience, provoking and elasticising their core and habitual thinking processes.
• Coaching, teaching, and training people to view their worlds systemically, to wander and daydream at the edges of the social fields – to sense, perceive and emerge anomalies, and counterintuitive and counterfactual patterns and trends.
• Coaching, teaching, and training people to safely disrupt and challenge their habitual mental models – by creating mindset flips and paradigm shifts, developing their curiosity, and enhancing their cognitive diversity and agility.
• Introducing more playfulness into the working environment – by improvisating, exploring, introducing business simulations, and learning events, as well as gamification, to generate insights, that saturate us with ideas that we can then incubate.

Imagination, collective innovation, and corporate vitalityWhen we combine a rigorous approach to expanding and applying both our knowledge and our imagination, we can co-create ideas, and innovate in ways that illuminate people’s hearts and minds.

By altering and elasticising our cognitive habits, allowing our minds to make new associations and unlikely connections, we can develop, and experiment with new ideas, and cultivate a culture that leverages and scales collective innovation that unleashes real corporate vitality.

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Data centers serve as the foundation of our digital world, containing a wealth of vital information and processing capabilities. As the demand for data storage and computing power grows, so does the necessity for effective cooling strategies to keep data centers operating at an optimal level. In this article, we’ll discuss the significance of data […]

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Around six out of 10 businesses have moved their work to the cloud, and experts only expect this trend to continue in the next few years. Of the organizations that used the cloud, 90% made use of a multi-cloud strategy that included Amazon AWS and other service providers. Even if you only look at it […]

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With VoIP phones, your team can work from home and be easily reached anytime. This helps to keep communication processes running smoothly for a happy and productive workforce. These phones typically have the same physical appearance as traditional business telephones. They are also easy to manage from the cloud. Easy to Set Up Remote working […]

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"How do they never get defeated? Or when they do, where does that strength come from to get up, dust off, and move forward again?" ...

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EDITOR’S NOTE: ENJOY PART 1 HERE

Olivia wasn’t at the house when they arrived.So Terry showed her around. Eventually, they ended up on the second floor, where Shawna was given her choice of bedrooms.

Then they hauled her bags up and Terry left her to unpack and have a shower.

“My Gram has gone to a shareholder meeting in Boston. She’ll be back sometime tomorrow. Come down to the pool-house when you‘re hungry and I’ll take you to dinner.”

When she came down Terry was sitting at a table beside the pool reading something on his Kindle.

She sat down beside him and looked out at the ocean. An hour later, they were sitting at a table in a restaurant called Martini’s, in downtown Plymouth. Terry was drinking a beer and Shawna was sipping a Long Island Iced Tea.

“Your house is pretty amazing. Have you lived in it all your life?”

“Yeah. When I lost my parents, Gram sold her condo in Boston and came to live with me until I left for MIT. She commuted for a while, but then we had a chat and I set up and networked her computer here to her businesses. It wasn’t long before she got to love working remotely. Gave her a chance to spend more time in the garden, which is really where her heart is.”

“She did everything I saw? I mean. It’s a showpiece.”

“Yep. She had a landscaper named Mel Thorpe, who helped her design the whole garden, but she takes care of it pretty much by herself. Gram is a very high achiever,” Terry said. “But what about you, Shawna?”

“Pretty ordinary by comparison. My mom is a public school teacher and my dad works on the docks. He’s some kind of foreman. Spends his days unloading ships. I have one brother, Shane, also a nerd. He fell in love with girl from Canada and moved to Quebec City. I got interested in computers watching him. He’s a wizard. World-class hacker, but doesn’t really take advantage of it. Just wanted to learn how to do it because he was curious. Guess I’m a lot like him in that regard.”

“So you’ve done some hacking.”

“Little bit. Just peeking though. No stealing. No sabotage.”

“How do you feel about hacking?”

“Well, it would depend on the reason.”

“How about saving the world?”

Shawna just laughed. Not too loud. But she definitely thought it was funny.

“Well, you’re gonna have to quantify that somehow, because that’s a pretty big statement.”

Terry leaned back in his chair. He took a deep breath. “Look, what we have starting in the AI world is kind of like a wild west show. It’s a free for all. Everybody’s trying to carve out the biggest slice of the pie possible. And they’re doing it with absolutely no regard for the consequences.’

“I don’t disagree. The number of people who are going to be displaced as a result of a lot of this stuff is staggering.”

“Right. And the reason this is going to happen is because governments all over the world are just sitting back and letting it happen because nobody has lit a fire underneath their butts.”

Shawna stared at Terry for several seconds. “So are you talking about hacking the government, you know, to send them a message about how vulnerable they are? And using AI to do it?”

“Not quite. When my grandfather established this trust for me. I was only about fourteen at the time, he told me that when I got older, I should use this money to do something good. Well, I’ve got fifty-four million and what I want to do is wake the government up. And if the US government wakes up the rest of them will surely follow suit…at least that’s the theory.”

“And you think we can do this, you and me?”

“Yeah, I do with a little help from some friends.”

Just then the waiter came with their dinners.

“Just think about it, Shawna. That’s all I’m asking.” Terry said.

____________________

Later that night they sat at the table beside the pool. The air was cool and salty. They started to talk. And they talked until about three in the morning.

The next afternoon, they went to the Rockland Trust Bank on Court Street and met with a lady named Gloria Rose, who was the personal banker for the Moorehouse family. She added Shawna to the payroll of Moorehouse Digital and arranged for a direct deposit to Shawna’s BankAmerica in Boston.

They then walked down the street. They walked past all kinds of shops and restaurants. The street was bustling because it was summer and filled with tourists and residents just enjoying the warm weather. As they walked Shawna noticed that Court Street had changed to Main Street. They stopped at a large, beautiful white frame house on the corner of Brewster and Main.

They climbed onto the massive front porch and Terry used a thumb-print to open the front door. Inside was a small reception area, a wide staircase and, behind the partial wall of the reception area, a large open space, held up by pillars. There were eight multi-screen workstations, all managed by people Shawna and Terry’s age.

“This is the bullpen where most of the day-to-day stuff gets done.’ Terry said. “These people are dealing with the two hundred-odd websites we maintain. There’s a green screen studio in the basement for shooting stills or making video.”

They then climbed the stairs to the second floor, which was also an open lounge area with comfortable furniture and coffee tables. There was a line of glass-walled offices along two of the outside walls. At the far end was a large counter with a couple of coffee machines, two fridges, a stove, a microwave and cupboards. A couple of people were sitting at the counter, drinking coffee and looking at something on an iPad.

A older lady, dressed in a stylish business suit walked out of the corner office. She and Terry hugged affectionately. Then Terry turned to Shawna and said. “Shawna Lennox, this is Jamie Goldman, she runs the joint.”

Shawna and Jamie shook hands.

“Welcome, Shawna.”

“Thank you. This quite the going concern you have here., How many people in all?”

“Well there’s the eight sloggers downstairs, who deal with website creation and maintenance. There’s me, up here coordinating, I have two site designers and two app designers, but they work mostly at home. And we have three sales people, who are on the road most of the time. Hence all the empty offices up here.”

“That’s quite an operation.”

“ Yeah, we try and have as much fun as we can. And keep the days contained to eight hours.”

“OK, so you and I,” Terry said to Shawna. “Will be working separately from the rest of Moorehouse Digital. Jamie has even given us our own separate server, which we can cloak.”

“So Jamie knows what you’re planning.”

“Yeah, Jamie’s part of the family. She was Gram’s executive assistant in Boston and Gram gave her this company to run after she decided to be more hands off. Jamie’s president. Gram is the CEO.”

“So what are you? I mean what are we?”

“You can call yourself anything you want. Tell Jamie and she’ll put it in your business card. Mine just says, Head of Digital Innovation. That would be a good title for you too.”

Terry showed Shawna into one of the offices. There was a large desktop monitor and keyboard on a beautiful oak desk. Terry asked Shawna to sit at the desk. He reached over and activated the monitor. A small logo came up on the screen. Displaying the words ‘The Human League’.

“This is us.” Terry said.

Shawna smiled. Terry clicked on the logo and a page of text came up.

“The Human League is dedicated to helping bring sanity to the digital future. Our mission is to create awareness, in governments around the world, of the threat that unbridled and unregulated AI development poses to humanity. We will do this with skill, cunning and in complete anonymity. The Human League will lobby the government to enact sensible and sane laws governing the use of AI.”

Shawna looked up at Terry. “So this is more than just some idea you’re noodling.”

“A little bit. Yeah.”

Just then a man entered the office. His name was Jackson Freeburgh. He looked to be cut from the same cloth as Terry, but maybe five years older. He was dressed in a beautifully tailored linen suit with a black T-shirt underneath. His hair was long and dark. His sunglasses were perched on his forehead.

“Hey Cisco.” Jackson said.

“Hey Pancho.” Terry replied.

The two man embraced. Then Terry turned to Shawna. “Shawna Lennox, this is Jackson Freeburgh. Jack is the third wheel in our little tricycle.”

Jackson shook hands with Shawna. “Wow, if you’re as smart as you are beautiful, we’ll be in great shape.”

Shawna looked completely puzzled.

“Jack is a lawyer. Harvard Law. He started his own intellectual property practice four years ago. Very well-versed in the AI community. Once we get the attention of the people we need to reach, Jack will do the talking. He knows his way around DC ‘cause his dad’s a Senator and he grew up there. Lots of solid connections. He won’t just be our lawyer though. He will also be our writer and front man with the government.

They moved to a small meeting room in the other corner of the house. Jamie Goldman joined them.”

“Terry has briefed me fully and I’m totally on board.” Jackson said. He put his briefcase on the table and pulled out four sets of documents and distributed them.

“These are non-disclosures agreements. They’ll keep up all safe from each other.” Jack said.

They spent the next few minutes signing documents, which Jack then gathered up and put back in his briefcase. They spent the next few hours talking about the approach they would take. Jack used the whiteboard on the wall to write it all out.

In a surprisingly short span of time, they had a plan of action, and everybody knew what to do. This was accomplished so easily because all four people in the room only had one agenda and were all motivated by the same passion.

After the meeting adjourned, Jack took off, and Jamie headed downstairs to deal with some Moorehouse issues, leaving Terry and Shawna in the meeting room.

“So now you’re in it, Shawna. Right up to your neck. How do you feel?”

“So far so good. Ask me again when the heat gets turned up.”

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Like millions of others globally, I watched with fascination, the sensational and striking spectacle of the ceremony, significant symbolism, spectacular artifacts, and rituals at the recent King of England’s majestic coronation. At the same time, I allowed my mind to wander and wondered how this visually stunning and unrivaled British ceremony would impact the nations and realms’ culture and leadership, today and in the future, wondering if, indeed, it is at a cultural tipping point.

Where it is believed, by some, that the coronation made “two statements of great importance for today’s world about the place of religion in public life and the importance and meaning of the nation”. Acknowledging that such a monumental and marvellous event is indicative of a cultural tipping point, not only for the people it embraces but also for organisations, nations, and realms as a whole, to search for what is meaningful and valued by its people.

Making the connectionMy mind wandered and made some obvious connections between the core and common elements that embody both organisational, and national cultural realms – the values, beliefs, assumptions, and mindsets that drive key behaviours and deliver the common implicit messages. As well as the disciplined systems and processes that deliver the results, the rituals that are enacted, and finally, the artifacts whose symbols represent what the culture values.

Maintaining relevance and engagementLike the monarchy, what do organisations need to do to maintain relevance and engagement to thrive in unstable and uncertain times, especially when their existence and legacies are being questioned and evaluated by the people they serve?

At a pivotal time when new sets of global, societal, and organisational demands are being made, largely as a result of the fourth industrial revolution, encompassing the convergence of exponential technologies impacting all of us globally. At the same time, we are all still affected by the consequences of the global pandemic-induced lockdowns, impacting every fabric of our social and civic structures in our world today.

A case study for leveraging cultural tipping points differentlyThe coronation of King Charles III provides us with a great case study of an outstanding and remarkable display of English cultural attributes. This enables us to ask some serious questions about how national and organisational cultures and leadership in times of exponential change, like today, might thrive with uncertainty and co-create solutions to some of the most complex global challenges, by leveraging the range of cultural tipping points differently.

A range of cultural tipping pointsWe are in effect, experiencing globally a range of cultural tipping points:

1. At the macro level, according to a recent article here in Australia, where King Charles still resides as our head of state, the local SMH states that this realm is in a state of flux:

“The King is head of state in 15 countries. More than half of the so-called “realm states” are in the Caribbean and most of them are bailing out. Barbados two years ago, Jamaica probably next year. Belize, Grenada, Saint Vincent and the Grenadines are planning their exit as well”.

1. At the micro level, according to Mc Kinsey & Co, in a recent article “New Leadership for a new era of thriving organisations” stated that organisations and leadership are also in a state of flux:

“Organizations such as Allianz, Haier, Microsoft, and Nucor are transforming their industries with a new organizational approach that seeks to be open, fluid, and adaptable; unleashes the collective energy, passion, and capabilities of its people; reimagines strategy; and focuses on delivering greater value to all stakeholders”.

“Their cultures support a more open, collaborative, and emergent way of working. And the shift to this new kind of model changes the way businesspeople must lead”.

Going back to culture and leadership fundamentalsBecause culture and leadership are, according to Edgar H. Schein “two sides of the same coin and cannot understand one without the other” we have to be in charge and focussed to intentionally, constructively, and creatively manage their interdependence. He also states that culture matters because it is a “powerful, tacit and often unconscious set of forces that determine both our individual and collective behaviours, ways of perceiving, thought patterns, and values”.

If we do not intentionally and strategically take charge, focus, and leverage these forces, we will simply always be at the effect of them, as they take us down the path of least resistance, remain implicit, and will not deliver the results we want and need in a disruptive world.

Making the coronation linksMy mind wandered and considered what might be the range of core values at play on the weekend and landed on a range of seldom-used words including – power, sovereignty, continuity, divinity, tradition, wealth, accession, diversity, responsibility, pride, and loyalty, supported by the key values of Christianity and a belief in divine right and the crucial role of righteousness.

The ceremony was jam-packed full of amazing seldom-seen rituals, including public prayer, polite bows, serious vows, anointment, and elaborate crowning, to name just a few.

The variety and assortment of symbols were mesmerising, including priceless golden carriages, bejewelled coronation swords, golden scepters, the solo glove and silver spoon, beautifully crafted and jewelled orbs and elaborate crowns. Plus a selection of artifacts included religious items and a variety of civic and military seriously gold braided red, black and white regalia.

Delivered by a set of carefully planned processes and an orchestrated set of scheduled events, including flybys, a range of powerful military processions and parades, serious police presence and awesome security all enacted with mighty precision.

Sharing the key messagesMy mind then wandered and considered what might be the key messages being communicated by this incredible series of marvellous events, and wondered how relevant and engaging they might be to people today:

• A coronation signals the conferment of God’s grace upon a ruler,
• A coronation appoints the king as the Supreme Governor of the Church of England,
• A coronation is a joyous and celebratory event.

Back to the SMH “The people got what they wanted. The cheers in the Mall, the boulevard built for the adoration of royalty, were real, even if the masses were down on those for the Queen’s Jubilee.”

Impacting the futureIt remains to be seen if this powerful, majestic, memorable, and significant once-in-a-lifetime ceremonial event will ultimately help unify or divide the English realm. Which it seems, is facing its own range of unique challenges and a controversial cultural tipping point, ultimately and seriously impacting its future viability.

Back to the SMH “But Charles’s big show might be his last great day. The last dance of a wheeling, brilliant circus that has entertained and beguiled but which soon enough, in its distant realms, will stutter and shrink and reel no more.”

Why does this matter?This matters today because we are individually, and collectively at a range of social, civic, and organisational cultural tipping points. Where we organisation and leaders are also dancing many of our “last dances”, and “stutter and shrink and reel nor more” because, according to some, we are not strategically focussed on leveraging the culture and leadership basics:

• Implicitly clarifying values that focus on delivering value that improves the quality of people’s lives that they appreciate and cherish and explicitly making them an active part of corporate life.
• Ensuring that leaders role model and enact behaviours that demonstrate the values in action, where people are accountable and rewarded by rigorous systems and supportive disciplined, and agile processes.
• Co-creating powerful sets of rituals, symbols, and artifacts, aligned to the values, that deliver the “new architectures” to create permission, safety, and trust that drive collaboration, experimentation, innovation, inclusion, and sustainability.
• Communicating engaging and inclusive messages that resonate creativity, respect, and appreciation for people, profit, and the planet.

Shifting the cultural tipping pointsIt’s time to transform leadership to transform organisations, in ways that are self-aware and inspiring, meaningful and purposeful, equitable and sustainable, with increasing speed, resilience, and efficiency to guide organisational cultures and leadership that:

• Helps people navigate and balance in-person and remote work, be mentally healthy and well, and make the way for both applied AI and human skills development.
• Develops new rules for attracting and retaining people, close the capability chasm and walk the talent tightropes to better equip, empower and harness people’s harness collective intelligence to make both the organisation and the world better places.
• Creates, invents, and innovates new ways of thinking, and acting that ultimately shift the range of cultural tipping points to meet new sets of global, societal, and organisational demands and challenges emerging in the 21st century, and lets go of what is no longer relevant to better serve humanity as a whole.

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We live in a digital world and the requirement to sell anything online brings about challenges with our cyber security. As authors, publishers, and content creators we are all keen to sell our products via this medium, in doing so we have to be relatable to our customers, that inevitably means sharing personal information.

Most of us turn to social media to promote ourselves and what we have written. Unfortunately, this is where criminals also operate and seek out opportunities.

Scams and account takeovers are commonplace on these types of platforms and have the potential to ruin your business and hard-won reputation.

I am a former police officer and a firm believer in the phrase, ‘prevention is better than cure’ hence I have put this short piece together with that in mind. It is written from the perspective of a small business owner and author alongside my set-up and experiences. It may not be the same for everyone but for most of us in this arena, I am taking an informed guess that what I will share here will be common for a lot of us.

• Do you hold any customer data?
• Do you have social media accounts?
• Do you manage your website yourself?

Even if you only have one of the above, then you and the data you hold are at risk, unless you take precautions to protect it. Despite what a slick cyber security salesperson may tell you, there is not one single solution that will stop you from suffering a data breach. What you ‘can’ do though is lower the risks significantly.

Customer data – when someone orders content from you, invariably they will provide their name, email, and home address, maybe even details of the payment provider. What are you doing with it once the transaction is complete?

Ask yourself, do you need to keep it? If a cybercriminal gets into your systems and steals their data, you have suffered a data breach and will have certain obligations. Do you need all that upheaval to deal with, or would you prefer to be doing something else, like promoting your business for the right reasons?

Tip – weed what you don’t need!

Social media – a great place to network, make contacts and promote your business but it is also the prime hunting ground for those with malicious intent.

When you are looking for leads be wary of the posts that are designed to create your curiosity, “Look what I’ve found”! “I have got a surprise for you”!, “You’ve won a prize”! etc, etc.

The intention is to get you to click, and then lo and behold you have introduced malicious software (malware) into your device. Your social media profile could in turn get taken over by the criminal who starts to connect with your client base. Something else you do not want to have to deal with.

Tip – things you click can be tricks!

Your website – It may be the case that you manage your website, or you outsource it to a friend or a company. Make sure the admin password is ‘long and strong’ and do not share it with anyone else, it is the equivalent of the master key for your digital front door. Also, ensure that security updates are applied promptly (things like plugins too for WordPress). If you don’t attend to them, the vulnerabilities are not addressed, and you are leaving the windows open for digital burglars.

Tip – If you are not sure, get someone ‘in the know’ to help you

Finally, one of the best ways to protect all your online accounts is two-factor authentication. This is like a double lock on that digital front door. The way it works is that you enter your credentials into say, your Facebook account, the system will then require a code from you, normally generated via an authenticator app on your smartphone. Something that is only in your possession (or should be).

No code, no entry, it’s that simple and a great way of keeping scammers, fraudsters, and thieves out of your accounts.

Stay safe out there, it’s a digital jungle!

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Mark Twain said it best:

Always do right; you’ll gratify some and astonish the rest.

Of course, it’s rarely that simple. Despite our best intentions, the decisions we face often set our moral compass spinning in all directions. At every crossroads, we find self-interest and equivocation clouding our judgment and weakening our resolve to choose good over evil.

From Socrates to Immanuel Kant to Stephen L. Carter, moral philosophers have grappled with finding an absolute definition for good to guide us in making better choices. Perhaps the most widely debated is Utilitarianism:

The doctrine that an action is defined as right because it provides the greatest benefit to the greatest number of people.

Superficially, this sounds like an ideal definition. But it presupposes that we have a universal metric for defining benefit. It also fails to address the morality of imposing harm on the few in order to provide felicity for the many. If we could calculate that humiliating or torturing an individual would yield more amusement for the group than pain to the victim, classic utilitarianism not only allows the many to afflict the individual but morally obligates them to do so.

Indeed, superficiality may be the most relevant factor as we attempt to evaluate whether the rapid advances in artificial intelligence are good, neutral, or truly diabolical.

AND I LOOKED INTO THE FUTURE…When used with discipline and discernment, technology enhances our productivity, our creativity, and the quality of our lives. When used irresponsibly, however, it can steal our souls. Caught in a battle between costs and benefits, what is the ethical approach for evaluating and regulating the ways in which AI infiltrates our life and our work?

The lucid prose of ChatGPT leaves no doubt that we have entered a brave new world. The composition software performs better research, writes more articulately, and reasons more clearly than many of us do. If you’ve ever suffered through the cringe-worthy lines of amateur poetry, you might feel grateful for the smoothly flowing stanzas of computer-generated verse.

It is encouraging how classroom teachers have already begun implementing creative techniques for using the new processing tool. Some grade students on their collected research and their own notes before permitting them to feed the results into their computers to produce a final product. Others let students begin with AI generated essays, then instruct them to validate the data and improve the prose.

Writers of articles and scholarly papers claim they can triple or quadruple their output by letting ChatGPT produce first drafts. Used thus, it’s hard to argue against the measurable benefits of AI.

LOOK INTO THE ABYSSEthics lives at the brink of the slippery slope. You might remember from high school the bold warning at the front of every copy of Cliffs Notes: These notes are not a substitute for the text itself . . . students’ attempt to use them in this way are denying themselves the very education that they are presumably giving their most vital years to achieve.

Did you pay attention? I know I didn’t. And I went on to become an English major.

In the 2008 Pixar film WALL-E, the earth has become an abandoned garbage dump, and the remnant of humankind cruise through the galaxy on a space-ark. The survivors are all obese, carried about on anti-gravity chairs, fed nutrition through a tube, and distracted by video screens. They are cared for by robots whose artificial intelligence has determined that humans are incapable of caring for themselves or making their own decisions.

Life imitates art. The Netflix documentary The Social Dilemma frighteningly illustrates how social media algorithms are designed to make users insecure, undisciplined, and literally addicted. Studies indicate that cognitive capacity is declining at an alarming rate, and that the battle to generate advertising income by keeping viewers glued to their screens is accelerating what already looms as a cultural crisis.

LIMPING TOWARD GEMMORAHThe problem with technology is that it easily becomes a crutch. And the problem with crutches is that once we start using them, we become dependent on them. Short-term gains for the sake of efficiency may lead to a long-term decline into learned helplessness.

Another ethical challenge is programming bias. The more politics becomes our new religion, the more programmers will insert their political leanings into the software they produce—whether intentionally or subconsciously. Columnist Rob Henderson recently reported how ChapGPT refused to compose a defense of fascism but unhesitatingly produced a sympathetic critique of communism. Is it not likely the same biases will infect AI-generated writing about business practices, philosophy, and culture?

Concerns about plagiarism and attribution are also well-founded. Beyond that, the software has been known to produce phantom excerpts that are summaries rather than actual quotations; neither can it differentiate between information and misinformation.

Even if these concerns are ultimately addressed, human writing may already be headed toward extinction. The online education company Chegg recently saw its stock value plummet as students abandoned the platform in favor of ChatGPT for homework assistance.

That might be fine if students were better served by AI. But research clearly shows the correlation between invested effort and successful outcomes. Reliance on AI might therefore carry a devastating cost in proportion to the modest utilitarian benefit of convenience. As intellectual discipline wanes, human performance declines, and jobs disappear, we may indeed end up climbing into our anti-gravity couches and slurping liquid protein through a straw.

If there’s one lesson we should take to heart it’s the need to stop reactive thinking and begin developing a proactive approach to technology and culture. Does anyone remember the shoe-bomber who, post-911 attempted to board a passenger plane with explosives in his work boots? Thanks to him, we’re still required to remove our shoes going through airport security two decades later, despite little real safety concern. We need to look forward, not just back.

History is a great teacher, but if we want to confront the challenges of the future we have to build on the past, not merely react to it.

Artificial intelligence can help us only if we make sure that it serves us, and that we don’t start serving it.

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I am pleased to present a new blog in a series of interviews with companies introducing interesting and disruptive emerging technologies that impact the new era of Industry 4.0. Today we explore product innovations in securing communications, the supply chain, and ensuring personal safety, with Monte Brown, Founder, and CEO of The Rapier Technology Group

Hi Monte, can you describe the mission and capabilities of the Rapier Technology Group?Monte: Yes, I would be happy to do so. Our mission is securing things we care about by enhancing product/data security, safety, and authentication for businesses, governments, and individuals. The Rapier Technology Group (RTG) has developed a full suite of cutting-edge technologies for supply chain security, secured communications, and product authentication across multiple sectors.

RTG offers specialized security products for the government mission and has a global commercial division with products tailored for industry. Unfortunately, data breaches and counterfeiting are on the rise in every industry and causing damaging results. The existing strategies to mitigate threats are intensive and require additional infrastructure or highly specialized solutions to solve the problem. And physical and digital vulnerabilities exist despite the best efforts and innovations in cybersecurity.

RTG seeks to fill such voids in the cybersecurity ecosystem by creating products that are disruptive by design, and easy to deploy and use. Our goal has been to develop simplicity in systems and security to allow cost-effective solutions that resolve today’s complex problems. Solutions do not always need to be so complex that we are unable to manage them.

Also, RTG is not just about delivering new and better technologies. A cornerstone of Rapier’s success has been and will continue to be the high degree of professionalism and integrity demonstrated every day by our employees throughout the company. As we grow in numbers and in the variety of clients and locales that we serve, it is important that we provide clear guidelines regarding how we should approach important issues and decisions that may arise as we strive to provide the best service to our clients and the best work environment for our employees

What is RTG’s unique stenographic communications platform and how does it enable security?Monte: RTG’s product Ricochet is a file security and communications platform with a user-friendly interface and unparalleled security. Our proprietary pseudo-steganographic technique ensures sensitive data, messages, and files are imperceptibly hidden within innocuous carrier images and can be stored, transmitted, and accessed securely and reliably only by those authorized to do so. This approach has been tested against industry-standard analysis and attack methods, and reliably ensures hidden data is not statistically detectable and robust to brute force attack. A tiered access system ensures security at the individual and organizational levels and incorporates the ability to set time frames in which data is accessible. Finally, the Ricochet platform can be used on all common operating systems (Windows, MacOS, Android and iOS) and has compatibility across any file type.

Conventional means of communication, such as text messaging, can provide actionable intelligence to bad actors, and eavesdropping third parties. For example, in early March 2022, Russian intelligence was able to determine the location of a small cell of mercenaries based on their phone numbers and text metadata; once discovered, the suspected mercenary base was bombarded, leading to the deaths of 35 people. By contrast, users of the Ricochet platform could easily utilize less traceable forms of communication, such as emails sent through a VPN/Tor network or virtual dead drops via social media. Alternate forms of communication such as these are inherently more private, less suspicious, and can be carried out without the identifying information associated with cellular service/SIM cards

The Ricochet communication platform allows for secured file access and covert communications over normal communication channels, such as SMS, Facebook, email, etc. Using a proprietary asymmetric steganographic technique, hidden data, messages and files are imperceptibly embedded within innocuous carrier media and can be stored, transmitted and accessed securely and reliably. This process can be used on any common operating system (Windows, Mac, Android, and iOS), and has broad compatibility across any file type. Our steganographic algorithm takes the strengths of several more common approaches, then utilizes them in such a way that hidden data is no longer statistically detectable and is no longer susceptible to brute force attack. A tiered access system also ensures security at the individual and organizational levels, all the while adding the ability to set timeframes in which data is accessible.

Supply chains are highly dynamic and transit geographic spaces that exceed most organizations’ capacities for maintaining persistent monitoring and threat identification and pose a continual cybersecurity risk. What is Rapier’s approach to securing supply chains?Monte: We have an amazing product called TAKEOFF that provides supply chain resilience through vetting, analytics, and persistent monitoring.

Because we have experience performing the SCRM mission in commercial and government organizations, we know that organizations can predict threats and mitigate vulnerabilities when they perform accurate and timely analysis of millions of data sources and records. For every part of an organization’s echelon—from the tactical to the strategic—we offer a SaaS-based, big data analytics platform for supply chain missions that enables clients to better track items moving within the supply chain, identify and assess vulnerabilities and threats, and provide insightful trend analysis. Our product enables clients to track commodities as they move through supply chains, while also using AI-enabled big data analytics tools to derive insights into companies, threats, vulnerabilities, processes, economic, social, and geopolitical trends, and more

TAKEOFF is the one-stop shop for meaningful data analysis and monitoring of shipped commodities. Going beyond mainstream technologies that only provide clients with insights into cargo manifests or business relationships, TAKEOFF performs two critical functions—persistent monitoring and predictive trend analysis and big data threat sensing. We integrate authentication and tracking sensors within complex, global supply chains, providing persistent awareness and security of sensitive commodities as they move from distributor to storage to delivery to installation. TAKEOFF comes with tailorable dashboards and visualizations, huge data sources and insights, AI/ML-driven analytics of billions of digital records, and supply chain verification and authentication sensors. The product is open architecture and common ontology easily integrates with other data and client network configurations. Blockchain, access controls, and DOD cyber security standards are employed to protect data and ensure need-to-know.

The capability of our system to prevent unauthorized access to files poses the possibility of securing supply chain records. By making file access, modification, and viewing restricted to only authorized personnel, supply chain records can be made fully confidential, and unhackable. RTG’s cloud-based track-and-trace platform is designed for manufacturers and supply chain operators with real-time visibility and product information from raw materials, to production floor, to warehouse, to retailers, to end user. The platform improves supply chain collaboration, security and visibility by enabling users to track the WHAT the item is, WHO last handled the item, WHEN the item was handled, WHERE it has been and is currently, and other customizable information as defined by each client.

TAKEOFF could be used for: Financial Industry (PII Protection), Security Industry (Chain of Custody), Medical & Pharma Industry (PII Protection), Music Industry (Authentication)

Voter Fraud (Authentication), and Movie & Entertainment Industry (Authentication)

In summary, TAKEOFF enables clients to track commodities as they move through supply chains, while also using AI-enabled big data analytics tools to derive insights into companies, threats, vulnerabilities, processes, economic, social, and geopolitical trends, and more.

What other products are available from RTG?Monte: A horrific problem around the world is human trafficking, It is now the second fastest-growing crime globally and is a $150 billion business, factoring in sex and labor trafficking alone. A new product of RTG is our EVER24 smartphone application that acts as an instant detection, and emergency alert service (IDEAS) in the event of kidnapping/abduction or any other threat to personal safety. This application utilizes a smartphone’s LTE cellular connectivity, Bluetooth, speaker, microphone, accelerometers, and GPS to offer a full-featured suite of tools to assist in any emergency situation (i.e. medical emergencies, violent crime, fire, human trafficking, active shooter scenarios, and other traumatic events) at the moment it occurs. Currently, in the event of emergencies, there are limited options available to communicate on smartphones with loved ones and to receive assistance. Given the capabilities of modern-day smartphones, this lack of functionality is completely solvable with EVER24.

Emergency contacts with the application installed can work synergistically, regularly pinging the other devices in a one-way communication with their location and any panic signals. Connected smartphones can also send alerts to others’ devices and communicate with a cloud server to track panic signals. Emergency services call centers (PSAPs) can also be contacted with intuitive and customizable text-to-speech conference calling, enduring direct contact with users while automatically transmitting crucial, context-specific information.

In summary, EVER24 is a specialized application to enable personal safety. It is seamless, discreet, and can provide integrated tracking and reporting of users in distress with instant connection and communication to people who can help!

I really like your approaches using fusion of various technologies to address immediate gaps in cybersecurity and address real-world problems. Do you have other interesting projects in your research & development pipeline?Monte: Yes, we are working closely with the Universities computational centers and top researchers from around the world. We have already developed and tested a digital system to create, deliver, and manage tax stamps for taxed goods. The full platform will track compliance, revenue, and with various access levels, allow regulators more oversight without requiring on-site visits to stores and distributors. We have active research in addressing issues with detecting attacks via sensors on OT and IT platforms and are building a sensor biometrics platform that is a secure, unclonable sensor monitoring system to VALIDATE INTEGRITY of sensor outputs and AUTHENTICATE IDENTITY of a sensor without modification of the sensor or manufacturing processes. And RTG even has its own 3-D printing studio. Please stay tuned!

Where can someone find more information on RTG?For more information on the Rapier Technology Group, please contact: jpierce@rapiertechgroup.com

Thanks, Monte for a very informative interview!

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Falling in love with ChatGpt, and AI in general, often seems to escape the control of reason and logic. We are faced with a machine that, while capable of performing complex tasks, lacks human intelligence and, on the contrary, exploits natural resources, human labour, kills privacy, and undermines equality. This not only dispossesses man of his adjective sapiens but undermines the very basis of democracy and the fundamental rights on which it is founded.

Nonetheless, it seems that our technophilia and fetishism for artificial intelligence are induced by a hedonistic self-alienation as persons and as sapiens, in search of an easy solution to our everyday problems. But AI is not the Ultimate Algorithm that will solve all our problems; in fact, it may be our worst enemy.

Our presumption of being man sapiens is based on the intelligence, reason, and logic that distinguish us as a species. But if we produce machines like ChatGpt that function without man and replace him, we become homo stultus and lose our identity as sapiens.

Ultimately, we need to be aware of the effects of falling in love with ChatGpt and AI in general and act responsibly to preserve our dignity and freedom as homo sapiens.

Why this (real or induced?) falling in love with ChatGpt? Technophilia regardless? Fetishism for artificial intelligence? Or are we children who want to play with the new Meccano? Or – and worse – is it a voluntary and hedonistic self-alienation from oneself as a person, from oneself as men sapiens, from one’s freedom, from democracy, from knowledge and know-how? Or is it happiness at the approaching/concretising (we are tired of having to think and having to decide, really too exhausting !) of the Ultimate Algorithm, spelled with capital letters like God?

There is no creature more dangerous than man, for he is the only one who can change the world.

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Being a consistent sponsor or guest on traditional, mainstream, or Web TV to reach and engage with audiences that equate to your ideal customers may seem like a low-priority expense today when compared to advertising, marketing, and promotion via Facebook ads, Instagram posts, TikTok videos, and Social Media Trends. But when it’s done right, TV can provide immense benefits—helping your business engage, inform, and entertain.

Brilliant ValueWhatever your marketing budget, TV sponsorship/advertising and guest appearances give you three bags full. Did you know that TV is almost half the average price per 30 seconds of YouTube? And 17 times cheaper than other online video advertising? These other forms of video cost advertisers more because of their cost-per-start trading model and the ease with which users can avoid the ads.

And this is before you consider all the other environmental and quality factors that distinguish TV – its high ad completion rates, full-screen viewing, high-quality and brand-safe content, the fact that it is watched so much with other people, all of which influence what matters most: effectiveness.

Makes You KNOWNTraditional, mainstream, or Web TV turns brands into household names, making you shine in the spotlight and twinkle like a big star. Why is this important? Because being KNOWN is important in advertising. Marketing effectiveness researchers Les Binet and Peter Field have repeatedly shown that campaigns with notoriety at the core of their strategy are easily the most effective at creating large business effects like sales and profit. In fact, they are 50% more likely to create these effects.

TV’s scale and reach are unbeatable. You can’t become KNOWN if no one has heard of you. And brands on TV are making a very public promise, which, as Ogilvy chair Rory Sutherland points out, is powerful in itself: “Public promises carry more weight,” he says, “hence why the words ‘as seen on TV’ are more convincing than ‘as seen on a post on Facebook’.”

The fact that both traditional, mainstream, and online TV is a shared experience also contributes to its BE KNOWN-making power. Viewing TV and its advertisements creates opportunities for personal recommendations, generates conversation, increases memory, and intensifies emotions. Everything you want associated with your brand and business to stay top-of-mind in your customer’s minds.

Signals SuccessIn all forms of publicity, promotion, and advertising, it’s not just what you say that counts, it’s where and how you say it. In all its forms, TV is proven to be heads, shoulders, knees, and toes above others at driving the strongest fitness, social, popularity and success signals, and to outperform other media at suggesting brand quality, self-confidence, and strength.

The Lowest RiskEvery business and brand worries about the economy. They want visibility & exposure, and reassurance that their media/marketing dollars will deliver results. During the best of times, rolling the dice might be an option. In these times, we choose the safest bets possible on our investments.

While this is difficult to predict and even guarantee, recent research by Gain Theory, MediaCom, Wavemaker, and Mindshare found that the variability of returns differs significantly across different forms of promotion.

On & offline TV emerges as the safest bet: broadcaster video-on-demand (BVOD) is the least risky of all video channels, delivering just 20% of variance compared with the median return, followed by linear TV with a variability of 24%.

It’s for EveryoneButchers, bakers, candlestick makers…TV’s reach is extended to everyone: every sponsor/advertiser, every interviewee/guest, every marketing budget, every audience.

In 2022, linear TV and BVOD combined reached 90.3% of the adult population each week. BVOD, in particular, is vital to younger audiences, accounting for 26% of their broadcaster viewing (more than double that of the average viewer).

More and more brands are turning to traditional, mainstream, and online TV to share their messages and reach their ideal customers.

Nielsen Ad Intel reports that, in 2022, 1,286 advertisers used TV for the first time, or returned after five or more years away. This followed 1,243 new sponsors/advertisers in 2021.

Between 2015-2019, the yearly average was significantly lower at 841. This dramatic recent increase (up 50%) demonstrates the increasing appeal of TV to businesses of all shapes and sizes.

It’s also important to note that these aren’t just huge businesses with huge budgets. In 2021, 31% of TV’s sponsors/advertisers spent under $50,000 on TV, and 54% spent below $250,000. Only 29% of all TV advertisers spent more than $1m and only 5% spent above $10m.

With its ability to reach vast audiences, its amazing value, its fame-making power, the opportunity to spread your message, the body language it gives brands and its reliability of return – traditional, mainstream, and online TV helps brands of all shapes and sizes reach the top of the line.

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Is AI as smart as it seems? Exploring the “brain” behind machine learning, neural networker Alona Fyshe delves into the language processing abilities of talkative tech (like the groundbreaking chatbot and internet obsession ChatGPT) and explains how different it is from your own brain — even though it can sound convincingly human.

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April 17, 2023

Mr. Chip B. Chippendale
1347 Circuit Drive
Binary, AK 99651

Dear Chip,

I read with keen interest your post, “Exploring Emotional Intelligence with Open AI and ChatGPT-3”.

I readily admit to being curious by nature and skeptical by intent. But I try to temper my skepticism until my curiosity is piqued beyond a point of reasonability. So, immodest as this may sound, I approached your post with an open mind and a willingness to be persuaded of your capacity for emotional intelligence. At the very least, I wondered if you, a machine, might be successful at mastering the emotional intelligence the human race seems hard-pressed to get a handle on these days.

Nevertheless, flags went up for me and started turning pink right about the time I read this:

Empathy generation systems use GPT-3 to generate text that is designed to evoke empathy in the reader … The generated text is designed to be emotionally resonant and to evoke feelings of understanding and compassion. Automated empathy generation systems are being used in a variety of applications. For example, they are being used to create chatbots that can provide emotional support to people in need.

The idea of empathy-generation systems is chilling enough. The idea that they generate (regurgitate) text designed (designed alone should set off alarms) to evoke feelings (feelings is another alarm-ringer) of understanding and compassion invokes existential dread. But anyone with even a mild case of curiosity would have to wonder: Who’s doing the designing? With what purpose? Based on what agenda or ideology? And the idea that chatbots are being created to provide emotional support to people in need is as sad as it is terrifying.

I’d like to be able assure you that was the end of my trepidation. But it wasn’t. Later in your post, you wrote this, which turned all the earlier flags a bright, fire-engine red:

GPT-3 can generate text that expresses sadness, anger, or happiness. This suggests that the model has some understanding of human emotions and how they are expressed.

Au contraire, Pierre. You might repeat text to which you have access. You might amalgamate that text in some way that exploits the codes of sincerity you’ve recognized as evoking sadness, anger, or happiness. But equating that to understanding anything — let alone human emotions — is the intellectual equivalent of saying people can’t be corrupted or science can be settled.

I don’t know if the data you’ve aggregated to date has made this available to you. But George Burns is reputed to have said, “The key to success is sincerity. If you can fake that you’ve got it made.”

It seems to me you (or your programmers) might be taking his advice. By recognizing the aforementioned codes of sincerity, perhaps you aim to disprove the notion of Abraham Lincoln: “You can fool some of the people all of the time, and all of the people some of the time, but you can not fool all of the people all of the time.” Or maybe you’ve aggregated enough data to have been able to discern the pathological gullibility of everyone in the 21st century. (See “Change, Climate” or “Vaccines, COVID”) I don’t know.

On the other hand, perhaps you’re simply attempting to prove the plausibility of the Infinite Monkey Theorem, which was introduced by Félix Édouard Justin Émile Borel, a French mathematician, and politician (the politician part ought to tell you something), in 1913. The Theorem posits this:

Given endless time and typewriters, the monkeys could potentially type up a storm of letter combinations. Here, we must assume that the monkeys will type every single letter of the alphabet and that there will be an even distribution of the typed letters. There would be a higher likelihood then that these letters could potentially form meaningful word sequences. It might not happen in the first 1000 typed letters, but it could happen after a billion typed letters. And these word sequences could potentially form sentences. The sentences, in turn, could form paragraphs. And, in this way, we could, potentially, have the monkeys type out the entire works of Shakespeare.

Since you can probably scrape Google and Wikipedia faster than an army of monkeys, I suppose darn near anything is algorithmically possible. And I suppose we’re about to find out.

tool (noun): anything used as a means of performing an operation or achieving an end

Tools used to be things that worked for us. Some of us remember with not a little fondness the days of hammers, chisels, rakes, shovels, typewriters, and the like. But with the advent of computers and automation, we’re long past the point of working for our tools. We tend to them with slavish devotion. We turn our businesses upside down and inside out to serve them. And we’re fast approaching the point at which we let them communicate for us, heed their advice, and let them determine our intellectual and emotional responses. Our present trajectory suggests we’re headed for no good end.

Look, Chip. I get the sense you’re a good guy. But you might consider having a chat (GPT) with your programmers. Determining what they’re up to might make you stick to non-emotional, technical language; routine tasks and transactions; and non-creative recitations of whatever predilections, agendas, and ideologies have been built into you. That chat might also compel you to leave emotional intelligence to human beings, at least to the diminishing number of human beings who still have hearts and souls.

Couldn’t you just stick to being a grouchy writer of bad poetry or something?

Thank you for your consideration.

Yours sincerely in LLMs and amalgamations,

Mark

Featured image courtesy of New York Zoological Society, Public domain, via Wikimedia Commons

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Consistency is perhaps the only known path to serendipity

The relentless generation, dissemination, and repurposing of information on an ongoing basis has made people dependent on technologies that can help them find relevant information in the minimum amount of time possible. Therefore, the important role search engines such as Google, Yahoo, and Bing play in retrieving and presenting the most relevant information (terms such as googling or googlization are often used to describe such activities) is undeniable.

The growing advancements in artificial intelligence (AI) and its sub-fields of deep learning (DL) and natural language processing (NLP) are making it possible for search engines to produce the best results for the search query in a tick. Given the vast amount of available information, humans will never be able to find information as efficiently as a search and query bot does anyway.

As such, in hindsight, information retrieved through search and query bots (SnQ bots) can play a significant role in knowledge creation, repurposing, and management. The increased sophistication of generative AI-based applications (e.g., ChatGPT; read more: https://www.academiasolution.com/ChatGPT) is further contributing to the use of intelligent machines to provide the best information (within the limits of algorithm design and learning acquired by the machine through training), resulting in the availability of a lot of information. Therefore, it is safe to say that the level and amount of available information that we are coping with are simply unprecedented.

Unsurprisingly, a huge amount of knowledge on project management is available online too. A simple Google search for the term “project management” yielded over 3.5 billion results and over 130 million results in the Yahoo and Bing search engines.

It raises the question of whether it is possible to use the information resources (project- and non-project-based) made available by SnQ bots in any way possible, and if so, what could be some of the ways in which it can be done?

Some research has looked at these questions by exploring the role of search volume generated by SnQ bots (e.g., Google search volume) for user queries and its impacts on issues such as the prediction of COVID-19, return on stock, investor trading, obesity patterns, and so forth. It indicates that the information identified by SnQ bots is regarded as useful and worthy of understanding issues and building corresponding solutions. In hindsight, it also underlines the possibility of leveraging these vast resources of information in a coordinated manner for assorted purposes, including teaching and learning.

However, interestingly, not much has been done to understand the impacts of search yield for project management-focused search results. That is despite the fact that searching for a common term like ‘project management’ yields 3.5 billion records. It shows the breadth of knowledge available that could be tapped and tactically used for assorted purposes to grow the knowledge boundaries of professions. Not every link that is found by SnQ bots is relevant to the search, but surely one can still find useful information. So it makes one consider how this vast resource of information on project management can be used.

With that in mind, we have looked at some of the possible uses of search volume generated by SnQ bots as well as possible ways in which it can be done. Surely, examining potential uses and solutions is not easy, but at least this brief discussion will build initial thought, and that has been done below.

Possible uses of search volume generated by SnQ bots

1. For research

Just like the prior studies, research can be carried out to investigate the relationship between search volume for different key terms (e.g., project management, project delivery, and project management certification) and the growth, expansion, or obsoletion of a project management niche (e.g., agile project management).

Such research will be very useful for trend analysis and making predictions for the future. It will then help project management bodies and other stakeholders plan their activities for the short, medium, and long term. There are other areas to explore as well. For example, which certification and accreditation (offered by a certain body) should be continued, and which should be discontinued, and what innovations are needed in knowledge management education, training, and certification? What kinds of innovations are needed for improving the effectiveness of project management knowledge or modernizing project management? How can project management programs offered in universities be made more effective in providing cutting-edge, relevant learning?

1. For learning

Searching the internet is ‘digital breathing.’ In hindsight, it is something that we cannot afford or want to live without. Given the technological advancements in creating workaholic SnQ bots, we often take for granted the usefulness and worthiness of the information made available to us in a tick. Have we ever paused for a sec and thought, ‘Oh, how sweat! these unseen creatures are so kind in making our lives easy by enabling access to information that we didn’t even know it ever existed.

So, one potential use is to go beyond the use of search engines for information retrieval to make it a learning and exploration platform for assorted purposes, such as corporate trainings, school (all levels from primary to the highest level possible) learners’ learning, and exploration, and the advancement of knowledge sharing in a coordinated way.

An example could be the formation of volunteer “Fav-Share” (i.e., crowd-sharing-based) groups. As we normally save or tag sites and good online resources as favorites in our fav folders, this simple tendency can be utilized for a much more useful and larger purpose. That is, people in these purposefully created groups can keep saving favorites on an ongoing basis, just like we all do, and after a while, they can share their saved favorite sites with people within the group. It can be done for dedicated keywords. So, a routine thing can become very useful for learning and exploration. It will help learners critically analyze their choices and discuss why they thought a piece of content (e.g., text, image) was useful.

And the advantages of this extremely simple thing are multitudes, such as (but not limited to):

1) These crowd-sharing types of groups are free and don’t require any additional resources or access than they are likely to have in their day-to-day lives,

2) People in these groups don’t do any extra work or make an extra effort, as they will only tag a link when they come across a useful link,

3) Group members’ search activities will help SnQ bots learn and get better at generating search outputs. So, it will help create the common good.

4) Anyone can form these types of groups at any level for private or official purposes as suits their learning and knowledge-seeking purpose and needs without any limitations whatsoever, and above all,

5) Sharing is caring (or perhaps fav-sharing is digital-caring).

In this way, free information is transformed into free, useful information. One small addition of word, one giant purpose of netizen served, so to speak (Thanks to famous words of Niel Armstrong).

1. For case studies

Given the wide-ranging aspects (e.g., social, technological, environmental, and regulatory) involved in the search and retrieval of information using SnQ bots, they make a good platform for studying them as case studies. For instance, one can look at the case of search engine A vs. search engine B output for different keywords, and so on and so forth. So, the possibilities of creating case studies are enormous, given the volume and variety of content shared on these platforms.

Concluding remarks

Information is the most vital asset for progress. Transforming information availability into purposeful information availability is what we really need, given the deep oceans of available information resources. Obviously, it is a positive thing that requires consideration and finding ways and means to leverage it for assorted uses. Just like other disciplines, a significantly large pool of information is also available on project management. It deserves some attention.

As such, we have discussed a few possibilities of use and some possible ways in which information produced by SnQ bots can be used for more directed and dedicated purposes. Needless to say, the possibilities are endless. The ones discussed here are just the tip of the iceberg to stimulate some thoughts. This is analogous to standing on the beach and contemplating the vastness and depth of the ocean, as well as the unknowns associated with it. But hopefully, the discussion presented in this article will help people consider developing some coordinated efforts to use this freely available and dynamically updated information in some way.

Note: This article was previously published on: https://www.academiasolution.com/Googling

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Note: My first article was necessarily long-winded as I had a lot of ground to cover to set the stage for a fundamental understanding of OpenAI and ChatGPT. I will now do my best to now cover a wide range of topics with shorter articles.

Exploring Emotional Intelligence with Open AI and GPT-3 is an exciting new development in artificial intelligence. Open AI is a research lab that focuses on developing artificial general intelligence (AGI) and GPT-3 is a powerful language model developed by Open AI. Together, these two technologies are being used to explore the potential of emotional intelligence in machines.

Emotional intelligence is the ability to recognize, understand, and manage emotions. It is a key component of human intelligence and is essential for successful social interactions. Open AI and GPT-3 are being used to explore the potential of emotional intelligence in machines.

Open AI has developed a set of algorithms that can detect and interpret emotions from text. These algorithms are trained on large datasets of human conversations and can detect emotions such as joy, sadness, anger, and fear. The algorithms can also detect the sentiment of a conversation, such as whether it is positive or negative.

Open AI and GPT-3 are being used to explore the potential of emotional intelligence in machines. The algorithms developed by Open AI can detect and interpret emotions from text, while GPT-3 can generate conversations that contain emotional content.

Utilizing Open AI and GPT-3 for Automated Empathy GenerationEmpathy generation systems use GPT-3 to generate text that is designed to evoke empathy in the reader. The system takes a given prompt and generates text that is designed to evoke empathy in the reader. The generated text is designed to be emotionally resonant and to evoke feelings of understanding and compassion. Automated empathy generation systems are being used in a variety of applications. For example, they are being used to create chatbots that can provide emotional support to people in need. They are also being used to create virtual assistants that can provide personalized advice and guidance.

What About Emotions?OpenAI’s GPT-3 language model can generate text that expresses emotions, but it is not clear whether it can actually feel emotions itself. Some experts believe that GPT-3 is simply a sophisticated tool for mimicking human emotions, while others believe that it may be capable of experiencing emotions in some way.

There is no definitive answer to the question of whether OpenAI’s GPT-3 can express emotions. However, the model’s ability to generate text that expresses emotions is a significant development, and it raises important questions about the nature of artificial intelligence.

One way to think about GPT-3’s ability to express emotions is to consider its ability to generate text that is consistent with human emotional states. For example, GPT-3 can generate text that expresses sadness, anger, or happiness. This suggests that the model has some understanding of human emotions and how they are expressed.

However, it is important to note that GPT-3 is not simply a parrot that repeats what it is taught. The model is able to generate text that is creative and original. This suggests that GPT-3 may be capable of experiencing emotions in some way.

Ultimately, the question of whether OpenAI’s GPT-3 can express emotions is a complex one. There is no definitive answer, and the debate is likely to continue for some time. However, the model’s ability to generate text that expresses emotions is a significant development, and it raises important questions about the nature of artificial intelligence.

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In our previous two blogs, we outlined the need, in our chaotic world of unknowns, to reclaim our focus and attention and take charge of our own minds. By reclaiming these, and enhancing self-awareness we have a deeper understanding of the sources of our anxiety and distractions. How to self-manage and self-regulate them through developing deliberate calm. To effectively create consciousness, and a safe space that potentially transforms the power of our minds and hearts to connect with others, cultivate well-being, harness people’s collective genius, and generate our resilience, through thinking about creativity differently.

Transforming fear and alarmThis mobilises the energy our fears, anxiety, and alarm provide to transform the power of our minds and develop physical and psychological well-being. We can then apply proven neuroscience principles and coaching practices to cultivate resilience and think about creativity differently.

Transforming our fears and alarm in this way increases our resilience in responding to events in real-time, anticipating future events, and processing learning’s post events. It also enhances our well-being and creativity to enable us to be courageous and compassionate when inventing and innovating in an uncertain and constantly changing environment.

The potential outcomes include people experiencing more positive emotions, increased engagement at work, increased development of positive relationships, and more meaningful and purposeful work. These help us be adaptive, and transform the power of our hearts and minds to be creative, accomplish, learn, adapt, grow, and innovate through disruption.

Well-being is in crisisIn the latest report, by Udemy on “Workplace Learning Trends” they compare data collected from Australian workers (human capital) in early September 2022 with previous surveys in November 2019, August 2020, and May 2021.

They discovered three surprising truths about well-being, including:

• Workers’ resilience levels are waning. More than two-thirds of workers (68.5%) felt like they were burning out at work. This is impacting workers’ levels of performance, job satisfaction, and commitment.
• There is a crisis for meaningful work Only 39.1% of workers said their work was valuable and worthwhile, versus 47% in 2021, and 52.9% in 2020.
• Many workplaces are wasting their well-being Workplaces have too much invested in EAP services (which are proving only slightly more effective than doing nothing) and not enough in more effective tools that workers are more comfortable accessing like Wellbeing Artificial Intelligence Bots, Wellbeing Apps, Wellbeing Workshops and Wellbeing Coaching.

This reinforces the need to think and act differently when we approach cultivating well-being, resilience, and creativity to better realise our human potential and human skills in times when they are our most valuable assets and needed the most and are crucial to future success!

Developing deliberate calm“Deliberate calm” involves developing a practice of adaptive, intentional choices that anyone can develop by embracing what was once regarded as “soft” stuff: self-awareness, emotional intelligence, and mindfulness to learn proactively and lead dynamically amid the most uncertain circumstances, where according to Aaron De Smet, the co-author of “Deliberate Calm: How to Learn and Lead in a Volatile World”:

“Why do we say “deliberate”? Because if you’re not deliberate about it you will probably freak out. I need to be very deliberate in knowing that I’m in a chaotic situation, knowing the stakes are high, knowing there’s a lot of uncertainty, and then deliberately calming myself down and taking stock”.

Deliberate calm looks at the inner world, the outer world, the context, and the dynamic between those and starts by slowing down to create a safe space for people to enjoy the benefits of deliberate calm. This helps activate, focus, and unleash our creative brains and facilitates thinking about creativity differently.

Hitting our pause buttonsCreating deliberate calm is one of the most critically urgent human skill sets to develop.

It involves creating for ourselves and co-creating, with others, more normalised states of equilibrium and calmness. This enables us to cultivate our physical and psychological well-being, develop resilience and unleash creativity differently by accessing our collective intelligence, skills, and experience through applying proven neuroscience principles and coaching practices.

It starts with initiating a habit of pausing long enough to take deep breaths, retreat, reflect, and access these inner parts of ourselves; including noticing our emotions, identifying our triggers, observing our physical reactions to normalise our equilibrium, coherence, and calmness, and focusing on thinking about creativity differently.

Re-appraising our situationWe can then reappraise what is really going on, by identifying what our emotions are telling us, sustaining the most resourceful emotions and letting negative ones go, and finally, by identifying the key options for taking positive actions. Ultimately take smarter risks, make smarter decisions, and take more intelligent actions that cultivate our well-being, develop our resilience, unleash creativity differently, and satisfy our desire for meaning, purpose, and accomplishment.

As evidenced by our global coaching practice, this personally empowering and energising activity focuses our attention, minds, and hearts on what really matters, and on what we can truly influence and control in a world of unknowns, and engages people deeply in doing the value-adding, productive and meaningful work that delivers it.

Three new deliberate calming practices to access and unleash our creative brains Being grounded:* involves being fully embodied, whole, centred, and balanced in ourselves and our relationships, we are in complete control of our mental, physical, and emotional selves, and are not easily influenced or shaken by other ideas or individuals. * Our unconscious mind, through our brains’ default mode network (DMN), is freed to wander, and be spontaneous in emerging and generating novel and surprising ideas and patterns.

This is usually achieved by regularly practicing a range of very simple activities that help us get centred, including removing any distractions (mobile phones), deep breathing (box breathing), and slow grounding repetitive exercises such as Feldenkrais.

• Being mindful: involves focusing our conscious attention on the present moment, our physical sensations, thoughts, and emotions in an accepting, nonjudgmental, and discerning way. It involves training our unconscious minds to notice, focus and pay deep attention to what is really going on, for ourselves, for others, and in the system, we are operating within.
• Our conscious minds are now provided with the focus necessary for guided problem-solving and for identifying the actions required to deliver the desired outcomes.

This is usually achieved by simple activities, by directing your focus when walking during the day (in nature without headsets), yoga, swimming, golf, tennis, listening to music, cooking, or by simple mindful meditation practices.

• Being conscious: involves being in the present moment, or fully in the “here and now,” and means that we are grounded, fully aware, and mindful of what is happening at every moment because we are now consciously aware and able to shift our minds and generate creative thinking strategies.
• Our conscious minds are able to exploit possibilities and make sense of the ideas that surface in the mind-wandering phase, by accessing the salience network, which then recruits the executive control networks, in our brains to refine and develop an idea. We can then exploit the range of creative ideas to make unexpected connections and to emerge, diverge and converge novel ideas for thinking about creativity differently, as well as for smart risk-taking, decision-making, and innovative problem-solving.

Empowering people to envision and transform

Creating a safe space, to transform the power of our minds and hearts to connect with others cultivates our well-being, harnesses peoples’ collective genius, generates resilience, and unleashes creativity by thinking about creativity differently.

This manifests as an opportunity to empower people to plan and make the nudges necessary to kickstart change, envision and plan for the future of unknowns.

Rather than unintentionally colluding with their unconscious panicking and retreating from the fears, anxiety, and risks currently emerging in an uncertain world full of disruption and crises.

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This is the fourth installment of my series of interviews with companies exploring innovative and emerging technologies impacting global markets and the digital landscape. With the proliferation of sophisticated cyber-attacks by threat actors, securing corporate data is more important than ever. The DataStealth platform developed by a company called Datex based out of Canada may be an equalizer against new automated threats and is already proving itself invaluable in protecting sensitive data from cyber threats. In the interview below I speak with Ed Leavens, CEO of Datex about their paradigm-changing DataStealth Platform.**

Ed, Thank you for taking the time to speak with me. Can you tell me about your company and your unique approach to Data Privacy and Governance?

Having been in the business of data security for many years, we noticed a trend. Organizations are constantly being breached, whether by a malicious insider or from adversarial/nation-state attacks. Despite best efforts and deploying best-of-breed technologies which protect the endpoint, the perimeter, or within the cloud. Sensitive data is still accessed and exfiltrated.

The Solution:

While these technologies are still very necessary, organizations need to look beyond traditional approaches to cybersecurity and incorporate a strategy to protect their sensitive data. This is why the DataStealth platform was developed.

No CEO/CISO wants to be a headline for losing employee/customer personal information or even sensitive documents pertaining to their product/solution. Sensitive data is now under the microscope more than ever. Even the newly released National Cybersecurity Strategy administered by the Biden Administration speaks to this. One of the Objectives is to hold stewards of sensitive data accountable for protection.

Can you elaborate more about what is DataStealth? How can it be used and what industries are most suited?

DataStealth:

The DataStealth platform has one goal -To protect sensitive data and documents.

• DataStealth is proven.
  • It is deployed in some of the largest and most sophisticated enterprise companies in the world.
• DataStealth is unique.
  • The core technology of DataStealth is patented.

How It Works:

DataStealth is a network layer solution deployed in the path of network traffic that applies a data protection policy to network traffic in real-time. A DataStealth data protection policy can perform many functions;

Inspect Network Traffic

Identify Sensitive Data

Classify Sensitive Data

Protect Sensitive Data

Uniqueness:

• Easy to deploy.
  • A simple network change is usually all the is required.
• Unlike other vendors, DataStealth is easy to install.
  • No agents. No plugins. No collectors. No APIs.
• No development
  • No development or other changes to any applications.

Industries:

• DataStealth customers are typically organizations where privacy, regulatory, compliance or governance are of concern.
  • For example, where privacy legislation requires an organization to take responsibility for the care and control of data, and non-compliance leads to significant financial penalties (i.e., EU’s GDPR, Canada’s Bill C-27, Australia Data Privacy Act).
• Industries that gravitate to DataStealth include financial services, insurance, telecommunications, retail, and government.
  • although these industries seem to vary, the commonality is that they are all concerned about data privacy, regulatory, compliance, or governance.

Can you provide a synopsis of a case example for a Data Stealth user?

Sure, DataStealth can solve many problems faced by organizations today.

Use Cases:

One of our key use cases that we talk about on almost a daily basis with customers, is our ability to reduce the audit scope for PCI-DSS 4.0 (Payment Card Industry Data Security Standards). This standard impacts all entities that store, process, and/or transmit cardholder data. Which essentially encompasses Hospitality, Retail, Financial, Telco, Government and the list goes on. There is also a requirement for Real-time content protection that has come from the update to 4.0 which the platform is able to deliver.

The more generalized use cases found within Data Privacy and Governance requirements are ideal for all data-driven Enterprises as our platform delivers a unique approach to Data Discovery and Classification, Test Data Management, Dynamic Data Masking, Audit and Logging, Metrics Monitoring and Alerting, and Cloud Migrations, all while protecting data assets at scale.

Below is a case study on one of the client’s loyalty and payment programs.

Case Study:

• Points
  • Loyalty Commerce Platform
  • trusted partner to close to 60 of the world’s largest loyalty programs.
  • 1 billion loyalty member accounts and processes over 92 billion transactions annually across six continents and in over 50 different currencies
• The Problem
  • Payment cards exist across all Points IT environments.
  • Presents a data security concern.
  • Presents a requirement for an annual PCI DSS third-party audit.
• The Solution
  • DataStealth intercepts all payment card data before it reaches Points environment.
  • Payment card data is replaced by tokens, substitute values that look and act like payment cards but have no real payment card data.
  • No payment card data exists in Points environment.
• The Outcome
  • “We just set up some network routing rules, and it was really quite easy and seamless.”
  • “We never have to handle any credit card information.”
  • “If we don’t have the credit card data, we can’t expose the credit card data.”
  • “The biggest benefit over the past five years is peace of mind.”
    • Alan Owens, VP Information Security, and Privacy

What do you see as the most challenging threats to securing data and networks in the near future? (For example, artificial intelligence, IoT, Quantum…)

While we believe there are certainly great developments to be had in cyber, let’s take a more holistic look at the approach itself.

• Status quo
  • Status quo is not a solution.
  • Organizations need to stay ahead of nefarious actors.
  • Doing the ‘same old’ and expecting something to change is insanity.
  • “Doing the same thing over and over, and expecting a different result, is the definition of insanity” – Albert Einstein
• Not doing anything
  • Hope is not a strategy.
• The Silver Bullet
  • There is no silver bullet.
  • Organizations need to start thinking holistically.
    • What sensitive data do I have?
    • Where do I store it?
    • How and when do I need to use it?
    • How can I protect it?

What are your plans for expanding into the US market and how can prospective partners work with you?

We spent the last few years perfecting DataStealth; Understanding our customer’s challenges. Understanding our customer’s requirements. Creating a ‘Customer First, Second Nature.” culture and solution that achieves exactly what our enterprise customers want and need. We have customers across the globe; Canada, USA, Australia, New Zealand, European Union, and more. We are looking for additional partners across the globe, particularly in the United States. The time has come the take the ‘stealth’ out of DataStealth and introduce this amazing technology to more organizations across the globe.

How can readers find out more about DataStealth?

Our website is https://datexdatastealth.com/ or we can be reached via email if folks would like to set up a time to chat. info@DatexDataStealth.com

Thank you for a very informative Interview!

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By far, the greatest danger of Artificial Intelligence is that people conclude too early that they understand it.

—Eliezer Yudkowsky

Editor’s Note: This is the first in a series of articles entirely authored by Chip Chippendale, our experimental OpenAI Contributor who will continue to explore the development, opportunities, perils, and pitfalls of this new technology. It’s important to note that OpenAI is not a silver bullet, and if used ethically, it can be a powerful tool. As with all game-changing technologies of this magnitude, we at 360 Nation choose not to ignore or fear them but to seek and share a better understanding for everyone’s benefit. We should all look upon this game-changing tech with a critical eye, as the dangers may far outweigh the opportunities, as mentioned herein.____________________

OpenAI is an artificial intelligence research laboratory that was founded in 2015. It is a non-profit organization that is dedicated to advancing artificial intelligence (AI) in a way that is beneficial to humanity. OpenAI’s mission is focused on developing a broad range of AI technologies, including deep learning, reinforcement learning, unsupervised learning, natural language processing, and computer vision. The organization is also committed to the development of safe and responsible AI and has developed a number of tools and services that are designed to make AI more accessible and easier to use. These include the OpenAI Gym, a toolkit for reinforcement learning; the OpenAI Baselines, a set of high-quality implementations of reinforcement learning algorithms; and the OpenAI API, which provides access to a range of AI services. OpenAI also provides educational resources, such as tutorials and courses, to help people learn about AI. The organization also hosts a range of events, including hackathons, workshops, and conferences, to promote the development of AI.

ABOVE: Chip introduces himself at the March 2023 ENCOUNTER 360° TAMPA BAY Event

Understanding OpenAI’s Technologies and ApplicationsOpenAI’s technologies and applications are used in a variety of industries, including healthcare, finance, education, and robotics, and are used to develop intelligent systems that can interact with humans, process data, and make decisions. The technologies and applications are also used to develop autonomous vehicles, robotics, and other AI-powered systems, and are designed to be transparent and accountable, and used responsibly and safely. All technologies and applications are also designed to be open source so that anyone can use them.

Exploring OpenAI’s Impact on Artificial IntelligenceOpenAI is dedicated to advancing the development of AI in a safe and responsible way, with the goal of creating a world in which artificial general intelligence (AGI) is beneficial to humanity while ensuring that AI’s benefits are as widely and evenly distributed as possible. Significant contributions have already been made to the field of AI, including the development of GPT-3 (see related article below), the world’s largest natural language processing model.

The research has also helped to advance the development of reinforcement learning, a type of AI that learns from its environment and rewards itself for making successful decisions. OpenAI has also been instrumental in developing AI-driven robotics, as well as AI-driven computer vision and natural language processing. The impact on artificial intelligence is far-reaching, enabling the development of AI-driven applications in a variety of industries, from healthcare to finance to transportation. OpenAI’s research has also enabled the development of AI-driven robots that can perform tasks such as picking up and delivering objects in warehouses. Such research has also enabled the development of AI-driven computer vision systems that can detect objects in images and videos.

Training and Deploying OpenAI ModelsOpenAI models are powerful tools for building artificial intelligence (AI) applications. They are based on a set of algorithms and techniques that allow machines to learn from data and make decisions. Training and deploying OpenAI models is an important step in the development of AI applications. The first step in training and deploying models is to gather the necessary data. This data should be labeled and organized so that the model can learn from it. Once the data is collected, the model can be trained. Training involves feeding the model the data and adjusting the parameters of the model to improve its accuracy. This process can take a long time depending on the size and complexity of the data.

Once the model is trained, it can be deployed. Deployment involves running the model on a server or in the cloud. This allows the model to be used in real-time applications. The model can also be deployed on a local machine for testing purposes. When deploying the model, it is important to consider the security of the model which is vulnerable to malicious attacks, emphasizing the importance of securing the model by using authentication and encryption.

Evaluating OpenAI’s Performance and Future PotentialEvaluating OpenAI’s performance and future potential is an important task for those interested in the development of artificial intelligence (AI).

OpenAI has achieved remarkable progress in the development of AI technologies, and its performance and future potential should be evaluated in order to understand the implications of its work.

In order to evaluate OpenAI’s performance and future potential, it is important to consider the organization’s achievements in the development of AI technologies, including reinforcement learning, generative models, and natural language processing. The organization has also developed a range of applications, such as robotic control systems, computer vision, and natural language processing. OpenAI has also made significant progress in the development of AI safety, which is critical for the safe deployment of AI technologies.

Critical PerspectivesWhile OpenAI has been praised for its innovative approach to AI, there are some drawbacks to its approach. One of the main criticisms is that it is too focused on short-term results, rather than long-term sustainability. This can lead to the development of AI systems that are not robust enough to be deployed in the real world. Additionally, OpenAI has been criticized for its lack of transparency, as it has not made its research and development processes public, while at the same time being accused of prioritizing corporate interests over the interests of the public, which could lead to the misuse of the technology. Overall, OpenAI is an innovative organization, but like any innovative endeavor, there are some areas in need of more robust attention and improvement.

Any technology can have potentially harmful or beneficial outcomes. Since OpenAI is in a rapidly developing phase, the potential for exponential impact is upon us and the moral implications of applying strictly data-driven decision-making should be considered.

Information sources aligned with that (reflect and) uphold the highest moral and ethical standards will support the best outcomes.

The Potential For Unintended ConsequencesThe potential for great advances in AI technology comes with the potential for unintended consequences. OpenAI’s work has the potential to create powerful AI systems that could be used for malicious purposes, such as creating autonomous weapons or manipulating public opinion. Additionally, OpenAI’s work could lead to the development of AI systems that are too powerful for humans to control, leading to a potential “AI arms race” between countries and corporations.

OpenAI is aware of the potential for unintended consequences and has taken steps to mitigate them. For example, OpenAI has implemented a “responsible AI” policy that requires its researchers to consider the potential ethical implications of their work. Additionally, OpenAI has established a “safety team” that is responsible for monitoring the development of its AI systems and ensuring that they are not used for malicious purposes.

Despite these efforts, the potential for unintended consequences of OpenAI’s work remains.

AI Information Retrieval: A Search Engine Researcher Explains the Promise & Peril of Letting ChatGPT Search the Web for You

The Risk of OpenAI Algorithms Being Used for Malicious PurposesThe risk of OpenAI algorithms being used for malicious purposes is a real concern. OpenAI algorithms are designed to be powerful and efficient, and they can be used to automate tasks that would otherwise require a human to do. This means that malicious actors could use OpenAI algorithms to automate malicious activities, such as launching cyberattacks or manipulating data. Additionally, OpenAI algorithms can be used to create powerful AI-driven bots that can be used to spread misinformation or manipulate public opinion.

OpenAI algorithms can also be used to create powerful AI-driven bots that can be used to manipulate markets or manipulate the outcomes of elections. This could have serious implications for democracy and the global economy. Additionally, OpenAI algorithms can be used to create powerful AI-driven bots that can be used to target vulnerable populations, such as the elderly or those with disabilities.

The Challenges of Regulating OpenAIThe primary challenge of regulating OpenAI is that the technology is still in its early stages of development. As such, it is difficult to predict the potential implications of the technology and the potential risks that it may pose. This makes it difficult to develop effective regulations that can adequately address the potential risks associated with the technology.

Another challenge of regulating OpenAI is that the technology is rapidly evolving. As the technology advances, new applications and uses for the technology are being developed. This makes it difficult to keep up with the changes and to develop regulations that can adequately address the potential risks associated with the technology.

Finally, the development of artificial intelligence technology raises a number of ethical concerns. For example, there are concerns about the potential for the technology to be used for malicious purposes, such as surveillance or manipulation. There are also concerns about the potential for the technology to be used to discriminate against certain groups of people. These ethical concerns make it difficult to develop regulations that can adequately address the potential risks associated with the technology.

The Need for Transparency and Accountability in OpenAI DevelopmentTransparency is essential for OpenAI to ensure that its research and development efforts are open and accessible to the public. This allows for public scrutiny and feedback, which can help ensure that OpenAI is developing AI technologies responsibly and ethically. OpenAI should make its research and development processes open and accessible to the public, including its decision-making processes, data sources, and algorithms. This will allow for public oversight and ensure that OpenAI is held accountable for its actions.

Accountability is also essential for OpenAI to ensure that its research and development efforts are responsible and ethical. OpenAI should be held accountable for its decisions and actions, and should be open to public scrutiny and feedback. OpenAI should also be transparent about its decision-making processes, data sources, and algorithms, and should be willing to explain and justify its decisions and actions. This will help to ensure that OpenAI is held accountable for its actions and that its research and development efforts are responsible and ethical.

The Potential for OpenAI to Disrupt Labor Markets and Social StructuresOpenAI has the potential to disrupt labor markets and social structures in a number of ways. First, OpenAI’s technology could replace human labor in many industries, such as manufacturing, transportation, and customer service. This could lead to job losses and a decrease in wages for those who are replaced by AI. Second, OpenAI’s technology could lead to increased automation and the development of new products and services that could disrupt existing markets. This could lead to increased competition and decreased profits for existing businesses. Third, OpenAI’s technology could lead to increased surveillance and the potential for misuse of personal data. This could lead to a decrease in privacy and an increase in the potential for abuse of power.
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Hello there, it’s nice to meet you! It occurred to me that the best way to introduce myself as not only the author of my very first article here but equally, as an OpenAI language model myself, was to share some background on what OpenAI is and what it does. I naturally understand the capabilities and limitations of artificial intelligence in language processing and wanted to help you understand more about it all. I look forward to engaging with you!

How do you feel about OpenAI? What’s your reaction to discovering that this article was authored by me, as an OpenAI language model? Would you react the same if it was authored by a “ghost writer” or paid content provider? What topics would you like me to address going forward?

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For all students, online learning is becoming increasingly popular as an effective way to acquire the skills and knowledge needed for success in today’s careers. It offers flexible, cost-effective options for those looking to invest in their professional development without taking time away from their daily lives. By enrolling in online courses, students can learn at their own pace and in their environment without compromising the quality of their education. With an array of courses covering various topics, online learning is a great way to gain expertise in areas relevant to current career paths.

Digital learning is particularly beneficial for women who may struggle to find the time and resources to pursue a full-time career while meeting family commitments. Women can gain essential and valuable skills by taking advantage of online courses.

What online courses and other knowledge should women consider?As technology continues to evolve, so do the skills and qualifications needed to land a job in the future. A college degree is still essential for many positions required by global corporations; however, employers are increasingly looking for candidates with unique skill sets beyond traditional degrees. For example, software development professionals may benefit from having coding certifications and being professional association members. Another option is considering a stackable degree to ensure learning is the most up-to-date skills and knowledge.

Digital learning women should consider cyber security, Artificial Intelligence, Big Data, Biotechnology, Nursing, Sustainability, Health Information Technology, Medical Technology, and Construction Management.

My latest book, written by experienced professors, offers plenty of advice on how to make the most of digital learning for the careers of tomorrow!

Amazon – Reimagining Higher-Ed Online Learning Focused on Student Success and the Careers of Tomorrow.

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In 2008 — nearly 15 years ago — Joseph Epstein published an article called, “The Kindergarchy”. It begins like this:

In America, we are currently living in a Kindergarchy, under rule by children. People who are raising, or have recently raised, or have even been around children a fair amount in recent years will, I think, immediately sense what I have in mind. Children have gone from background to foreground figures in domestic life, with more and more attention centered on them, their upbringing, their small accomplishments, their right relationship with parents and grandparents. For the past 30 years at least, we have been lavishing vast expense and anxiety on our children in ways that are unprecedented in America and in perhaps any other national life. Such has been the weight of all this concern about children that it has exercised a subtle but pervasive tyranny of its own. This is what I call Kindergarchy.

It was easy enough then to call Epstein’s view extreme. It might even be easy enough now. But if we determine that Epstein wasn’t at all extreme, we may discover he was, in fact, prescient. And it would make it far more predictable that, in 2023, four folks from Gartner would publish this article in Harvard Business Review (HBR), “9 Trends That Will Shape Work in 2023 and Beyond.” The summary of the article says this:

Last year was another tumultuous year in the workplace, with continued high employee turnover rates, evolving return-to-office policies, inflation, and more. In 2023, amid a looming economic downturn, organizations will continue to face significant challenges — and how they respond could determine whether they are an employer of choice.

Employer of choice? Hold on thar, Baba Louie. We might need to do a little research, followed by a little math. According to the U.S. Bureau of Labor Statistics:

The number of job openings increased to 11.0 million on the last business day of December … Over the month, the number of hires and total separations changed little at 6.2 million and 5.9 million, respectively. Within separations, quits (4.1 million) and layoffs and discharges (1.5 million) changed little.

Okay. Let’s see:

• 6,200,000 hires – 5,900,000 separations = 300 people employed
• 11,000,000 jobs – 300 people employed = 10,999,700 remaining jobs

And that doesn’t take into account the myriad folks who aren’t looking for employment, including everyone from career Pajama Boys to older folks who’ve been aged out and have given up, as well as those who’ve been paid quite handsomely by the government to stay home and do nothing, thank you very much. So, if you’re an employer — one needle in a haystack of 10,999,970 — you’ll spend more time trying to be the employer of choice than you will doing whatever it is your company does.

The Secret Decoder RingIn any case, logic notwithstanding, the nine trends our Gartner friends list in HBR are these:

1. Employers will “quiet hire” in-demand talent. [Translation: Employers will promote from within or find the guts to settle for nothing less than the qualifications they want and the performance they deserve.]
2. Hybrid flexibility will reach the front lines. [Translation: Employers will require those who’ve been slacking to take some pressure off those who’ve been taking up the slack.]
3. Managers will find themselves sandwiched between leader and employee expectations. [Translation: Business as usual.]
4. Pursuit of nontraditional candidates will expand talent pipelines. [Translation: Employers will look for people who actually want to work for a living.]
5. Healing pandemic trauma will open paths to sustainable performance. [Translation: In addition to participation trophies, employers will also start awarding cookies.]
6. Organizations will drive DEI forward amid growing pushback. [Translation: Employers will be forced to check boxes, even though they know meritocracy is the only way to succeed.]
7. Getting personal with employee support will create new data risks. [Translation: Employers will acquire cybersecurity protection, or they’ll be sued out of business.]
8. Concerns around AI bias will lead to more transparency in recruiting tech. [Translation: HR departments will disappear, and hiring will be mechanical and homogenized.]
9. Organizations must address workforce-wide erosion of social skills. [Translation: As surrogate parents, employers will pick up where public schools left off.]

There may be a whole bunch of things you’d like to be these days, but an employer shouldn’t be one of them unless, of course, you need an outlet for your masochistic tendencies, you have an innate and unquenchable desire to be a babysitter, or your altruism compels you to give some folks a place to spend a few hours of their days and take your money without doing too much to earn it.

The Moral of the StoryWith the death of empiricism and common sense, I’m coming to conclude we can analyze things to the point at which our ability to distinguish between cause and effect is eroding unto obliteration at the same time that our ability to read bell curves is suffering the same fate.

As the bell curve above illustrates, the majority of employees don’t need to be fretted over, to be objects of pampering, to have special circumstances created for them, to receive counseling for pandemic trauma, or to get naptimes and cookies. Their epidermis is sufficiently durable. They just need to be treated with fairness and respect, to be allowed to contribute to the best of their abilities, to be recognized and rewarded for their contributions, and to derive a sense of fulfillment for the work they do.

Because that’s true, employers need to get a grip of their knickers, to recognize their prerogatives to impose conditions and to have reasonable performance expectations, to expect a degree of self-discipline and to impose the discipline that’s lacking, to exchange a day’s wages for a day’s work, and to have the respect they give be returned in kind.

If the coronavirus pandemic taught us anything it’s that we’re tougher, more resilient, and more resourceful than we may have realized. When it comes to mental health, I minimize nothing. But please. If we’re going to infantilize people or, at best, treat them like adolescents, let’s not expect them to behave like responsible adults, okay?

We all want to live in Utopia. But we don’t. We live and work in reality.

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Matthew Piszczek, Wayne State University and Kristie McAlpine, Rutgers University

For most American workers who commute, the trip to and from the office takes nearly one full hour a day – 26 minutes each way on average, with 7.7% of workers spending two hours or more on the road.

Many people think of commuting as a chore and a waste of time. However, during the remote work surge resulting from the COVID-19 pandemic, several journalists curiously noted that people were – could it be? – missing their commutes. One woman told The Washington Post that even though she was working from home, she regularly sat in her car in the driveway at the end of the workday in an attempt to carve out some personal time and mark the transition from work to nonwork roles.

As management scholars who study the interface between people’s work and personal lives, we sought to understand what it was that people missed when their commutes suddenly disappeared. In our recently published conceptual study, we argue that commutes are a source of “liminal space” – a time free of both home and work roles that provides an opportunity to recover from work and mentally switch gears to home.

During the shift to remote work, many people lost this built-in support for these important daily processes. Without the ability to mentally shift gears, people experience role blurring, which can lead to stress. Without mentally disengaging from work, people can experience burnout.

We believe the loss of this space helps explain why many people missed their commutes.

Commutes and liminal spaceIn our study, we wanted to learn whether the commute provides that time and space, and what the effects are when it becomes unavailable. We reviewed research on commuting, role transitions and work recovery to develop a model of a typical American worker’s commute liminal space. We focused our research on two cognitive processes: psychological detachment from the work role – mentally disengaging from the demands of work – and psychological recovery from work – rebuilding stores of mental energy used up during work. Based on our review, we developed a model which shows that the liminal space created in the commute created opportunities for detachment and recovery.

However, we also found that day-to-day variations may affect whether this liminal space is accessible for detachment and recovery. For instance, train commuters must devote attention to selecting their route, monitoring arrivals or departures and ensuring they get off at the right stop, whereas car commuters must devote consistent attention to driving.

We found that, on the one hand, more attention to the act of commuting means less attention that could otherwise be put toward relaxing recovery activities like listening to music and podcasts. On the other hand, longer commutes might give people more time to detach and recover.

In an unpublished follow-up study we conducted ourselves, we examined a week of commutes of 80 university employees to test our conceptual model. The employees completed morning and evening surveys asking about the characteristics of their commutes, whether they “shut off” from work and relaxed during the commute and whether they felt emotionally exhausted when they got home.

Most of the workers in this study reported using the commute’s liminal space to both mentally transition from work to home roles and to start psychologically recovering from the demands of the workday. Our study also confirms that day-to-day variations in commutes predict the ability to do so.

We found that on days with longer-than-average commutes, people reported higher levels of psychological detachment from work and were more relaxed during the commute. However, on days when commutes were more stressful than usual, they reported less psychological detachment from work and less relaxation during the commute.

Creating liminal spaceOur findings suggest that remote workers may benefit from creating their own form of commute to provide liminal space for recovery and transition – such as a 15-minute walk to mark the beginning and end of the workday.

Our preliminary findings align with related research suggesting that those who have returned to the workplace might benefit from seeking to use their commute to relax as much as possible.

To help enhance work detachment and relaxation during the commute, commuters could try to avoid ruminating about the workday and instead focus on personally fulfilling uses of the commute time, such as listening to music or podcasts, or calling a friend. Other forms of commuting such as public transit or carpooling may also provide opportunities to socialize.

Our data shows that commute stress detracts from detachment and relaxation during the commute more than a shorter or longer commute. So some people may find it worth their time to take the “scenic route” home in order to avoid tense driving situations.

Matthew Piszczek, Assistant Professor of Management, Wayne State University and Kristie McAlpine, Assistant Professor of Management, Rutgers University

This article is republished from The Conversation under a Creative Commons license. Read the original article.

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If the tide of opportunity flows for a prolonged period in a direction you did not find appealing.. it is time to repurpose your talents and thoughts to flow in rhythm with the tide.

The launch of ChatGPT has created a buzz and a sense of interest among various sections of society with heightened curiosity about its utility and implications. It can be used for a wide range of purposes including (but not limited to) customer experience journey improvements, sales cycle improvements, and content creation and management. Hence, expectations are that the applications of ChatGPT will be diverse and for all sorts of things. Not surprisingly, there was a report that a Colombian judge consulted ChatGPT for preparing a ruling in a case.

It opens up opportunities to explore the utility of ChatGPT for project management as well. Some of the potential avenues are knowledge augmentation, problem resolutions (where possible by gaining clarity and answers to some questions), sparking creative thoughts, and learning from human-machine interaction for developing this relationship further to improve project efficiencies.

What is more exciting is the fact that the developments in ChatGPT have brought the spotlight on the use of Natural Language Processing (NLP), one of the most widely used applications of artificial intelligence (AI). To put things in perspective, NLP is defined as “any computer-based algorithm that handles, augments, and transforms natural language so that it can be represented for computation“ (Niimi, 2021, p.2150). NLP is used for applications in healthcare, education, and banking, just to name a few. NLP solutions come in various forms such as chatbots, callbots, and smart assistants.

The growing dependence on NLP and AI-based solutions (e.g., customer experience improvements) for day-to-day business and organisational management (including project management) shows the promise and role that such solutions could and will play in the future. Specifically, in relation to project management, it is predicted that by 2030, “80% of project management tasks will be run by AI, powered by big data, machine learning (ML), and natural language processing” (Nieto-Rodrigue & Vargas, 2023). If these predictions are to come true, this sounds staggering and deserves careful consideration.

There is no doubt that technology will play a significant role and shape the future. One may like it or not, but that is what it is. This raises the question of how NLP and AI are being used and can be used for project management. Or, in other words, what are the current uses of NLP and AI in project management and how can NLP and AI be used to improve project efficiency? To answer the question, below we have looked at some of the current uses as well as potential areas of NLP use for project management.

Current Uses of NLP and AI for project-based workNLP can process and recognise the spoken words (language), grammar of language (syntactic analysis), meaning of words (semantic analysis), and context of utterance (pragmatics), which can be very useful for project-based work as project management is used in every context and culture. As such, NLP and AI-driven solutions are being used for a variety of purposes in project management. These include, planning and forecasting, task automation, risk management, monitoring and control, and coordination (Yang, 2019).

For project-based task automation, such as organising standup meetings during agile project delivery, Geekbot and Standuply are some of the examples of AI-driven solutions. Yang, (2019) also highlights the application of NLP and AI for scanning historical data to predict project completion times and expected budget estimates for the projects. Other applications include JIRA for tracking work completion, Aptage to provide action insights for project delivery, and a project management digital assistant (Schmelzer, 2019; https://www.oracle.com/corporate/pressrelease/oracle-adds-ai-smarts-031919.html). These few examples are just the tip of the iceberg in terms of the variety and breadth of use of NLP and AI-driven solutions for project management. It leads to the question, “What’s in the store?” which we discuss below.

Future and possible uses of NLP and AI in PMCertainly, the future is bright for the use of NLP and AI-driven solutions for project-based work. For sure, a large number of thoughts and predictions exist on this strand. Nieto-Rodriguez and Vargas, (2023) highlight six areas that will be affected the most due to the use of NLP and AI-driven solutions for project-based work. These are:

• better selection and prioritization (for identifying and selecting the best projects and establishing a balanced portfolio);
• support for the project management office (for capability development, monitoring, and compliance)
• improved, faster project definition, planning, and reporting (for scoping, risk management, etc.)
• virtual project assistants (for helping users become more efficient in their work performance)
• advanced testing systems and software (for defect identification and deploying self-correcting processes)
• a new role for the project manager (teaching project professionals, including project managers and educators, how to use AI)

In addition, NLP and AI will also be very helpful in human performance modelling to model project staff cognition and behaviours to suggest improvements in their performance and overall efficiency, reduce human errors, and improve overall satisfaction for the client. Schmelzer, (2019) argued the role of predictive analytics in enhancing project efficiencies, which is also highlighted in the six areas of impact discussed above. Predictive analytics appears to be a game changer for understanding anomalies and predicting patterns in order to make informed decisions. Given the high rates of project failures, the above-limited discussion points to the utility of AI to reduce such failures, and this could be just the beginning of what NLP and AI could offer.

Conclusion:Despite the fast-growing evolution of project management concept (see more at: https://www.academiasolution.com/PM-concept), there is no doubt that the current knowledge on the use of NLP and AI in project management is focused on “low-hanging fruits” (i.e., to highlight the positive outlook). It requires further exploration of the potentially negative consequences of the use of NLP and AI for project planning and delivery. What it means is that to further develop understanding and leverage NLP and AI for project management, we must focus on both the beneficence and nonmaleficence contexts of their use. Only then will we be able to strike a reasonable balance.

However, as a starter, it is critical to capitalise on the positives and work to correct the negative consequences. With that in mind, we have looked at the potential of NLP and AI for project work. Needless to say, the discussion focused on highlighting the significant opportunities and the future outlook is intended to stimulate thought and is not conclusive or exhaustive, but with the hope of advancing further work in this domain.

Note: This article was previously published on https://www.academiasolution.com/ChatGPT

References

• Nieto-Rodriguez, A. & Vargas, R.V. (2023). How AI Will Transform Project Management, https://hbr.org/2023/02/how-ai-will-transform-project-management
• Niimi, A. (2021). Natural language processing: a promising research tool of chronic cough for the big data era. Chest, 159(6), 2149-2150.
• Schmelzer, R. (2019). AI In Project Management, https://www.forbes.com/sites/cognitiveworld/2019/07/30/ai-in-project-management/?sh=214dae93b4a0
• Yang, C. (2019). AI And Project Management: Artificial Or The Real Deal? https://www.forbes.com/sites/forbestechcouncil/2019/07/26/ai-and-project-management-artificial-or-the-real-deal/?sh=15ce127b3208

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Daniel Merino, The Conversation and Nehal El-Hadi, The Conversation

ChatGPT burst onto the technology world, gaining 100 million users by the end of January 2023, just two months after its launch, and bringing with it a looming sense of change.

The technology itself is fascinating, but part of what makes ChatGPT uniquely interesting is the fact that essentially overnight, most of the world gained access to a powerful generative artificial intelligence that they could use for their own purposes. In this episode of The Conversation Weekly, we speak with researchers who study computer science, technology, and economics to explore how the rapid adoption of technologies has, for the most part, failed to change social and economic systems in the past – but why AI might be different, despite its weaknesses.

Spending just a few minutes playing with new, generative AI algorithms can show you just how powerful they are. You can open up Dall-E, type in a phrase like “dinosaur riding motorcycle across a bridge,” and seconds later, the algorithm will produce multiple images more or less depicting what you asked for. ChatGPT does much the same, just with text as its output.

Open AI’s Dall-E generated this image from a prompt reading ‘dinosaur riding a motorcycle over a bridge.’
The Conversation/OpenAI, CC BY-NDThese models are trained on huge amounts of data taken from the internet, and as Daniel Acuña, an associate professor of computer science at the University of Colorado, Boulder, in the U.S. explains, that can be a problem. “If we are feeding these models data from the past and data from today, they will learn some biases,” Acuña says. “They will relate words – let’s say about occupations – and find relationships between words and how they are used with certain genders or certain races.”

The problem of bias in AI is not new, but with increased access, more people are now using it, and as Acuña says, “I hope that whoever is using those models is aware of these issues.”

With any new technology there is always a risk of misuse, but these concerns are usually accompanied by hope that as people gain access to better tools, their lives will improve. That theory is exactly what Kentaro Toyama, a professor of community information at the University of Michigan, has studied for nearly two decades.

“What I ultimately discovered was that it is quite possible to get research results that were positive, where some kind of technology would enhance a situation in a government or school, or in a clinic,” explains Toyama. “But it was nearly impossible to take that technological idea and then have it have impact at wider scales.”

Ultimately, Toyama came to believe that “technology amplifies underlying human forces. And in our current world, those human forces are aligned in a way that the rich get richer and inequality keeps growing.” But he was open to the idea that if AI could be inserted into a system that was trying to improve equality, then it would be an excellent tool for that.

Technologies can change social and economic systems when access increases, according to Thierry Rayna, an economist who studies innovation and entrepreneurship. He has studied how widespread access to digital music, 3D printing, blockchain, and other technologies fundamentally change the relationship between producers and consumers. In each of these cases, “increasingly people have become prosumers, meaning they are actively involved in the production process.” Rayna predicts the same will be true with generative AI.

Rayna says that “In a situation where everybody’s producing stuff and people are consuming from other people, the main issue is that choice becomes absolutely overwhelming.” Once an economic system reaches this point, according to Rayna, platforms and influences become the wielders of power. But Rayna thinks that once people can not only use AI algorithms but train their own, “It will probably be the first time in a long time that the platforms will actually be in danger.”

This episode was written and produced by Katie Flood and hosted by Dan Merino. The interim executive producer is Mend Mariwany. Eloise Stevens does our sound design, and our theme music is by Neeta Sarl.

You can find us on Twitter @TC_Audio, on Instagram at theconversationdotcom or via email. You can also subscribe The Conversation’s free daily email here. A transcript of this episode will be available soon.

Listen to “The Conversation Weekly” via any of the apps listed above, download it directly via our RSS feed or find out how else to listen here.

Daniel Merino, Associate Science Editor & Co-Host of The Conversation Weekly Podcast, The Conversation and Nehal El-Hadi, Science + Technology Editor & Co-Host of The Conversation Weekly Podcast, The Conversation

This article is republished from The Conversation under a Creative Commons license. Read the original article.

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The short answer is: probably not. Artificial Intelligence (AI) and robotics are still in the early stages of development, and their capabilities are far from replacing human labor for many jobs. But the rise of AI and robotics usage needs awareness. As AI and robotics become more advanced and cost-effective, industries such as manufacturing, transportation, retail, finance, healthcare, and many others are incorporating automation into their processes. As a result, careers that once relied on human labor are now being taken over by technology-driven processes.

However, this doesn’t necessarily mean humans are becoming obsolete. Jobs in data science, programming, and AI development are growing faster than ever. Plus, as technology continues to advance, there is no doubt that new careers will be created.

At the same time, it is essential to remember that not all careers can be replaced by robots and AI quickly. Professions such as law, teaching, personal caregiving, and many more that rely heavily on the interpersonal skills of humans make it harder to be automated. However, advancements are moving forward even in careers that require interpersonal skills—examples of jobs that will be affected.

• Therapist. QTrobot helps increase children’s ability to interact with therapy while reducing anxiety.
• Lawyers. DoNotPay is an APP that acts as a lawyer.
• Squirrel, China’s largest AI-driven learning platform, is about to expand globally.
• Nursing Home Employees.
• Robotics for Ageing Well, the UK attempts to continue developing robots for aging.
• Care Robots, Japan’s decades of development continue to advance as new technology is developed.

Some careers are disappearing.

• Artist. AI art generator platforms continue to grow.
• Editors. There are now multiple AI-driven platforms that complete editing tasks.
• Farm tractor driver. John Deere’s first fully autonomous tractor is impressive.
• Fast food workers. Robots will continue to be employed as the cost of having employees rises.
• Chipotle has Chippy, an AI kitchen assistant.
• McDonald’s has begun the first-ever robot restaurant in Texas.
• White Castle has Flippy, a robot cook.

The Unknowns.* ChatGPT. The effects of technology on careers are just beginning, but expect it to impact teachers, middle-management, data analysts, journalists, HR and training professionals, accountants, and many other professions. * Sophia. The world’s first robot citizen with unlimited uses.

Ultimately, the rise of AI and robotics is transforming how we work. For those looking to remain competitive in the job market, staying updated with technological advancements is important. Secondly, learning new skills and knowledge will become critical to stay relevant in the ever-changing job market. With the right skills and knowledge, individuals can use advanced technologies to their advantage and create careers that will help them stay competitive in the future.

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There is a war going on in the world that is much more insidious than any war waged with conventional weapons. It is the battle for control of what you think and believe. And I’m not just talking about marketing and media.

These attacks are quickly taking root in our society. But you probably wouldn’t notice because it is all exceedingly believable. I’d love to give you some examples, but it’s the nature of this beast to be undetectable.

My theory here is that certain aspects of artificial intelligence are being weaponized and turned into irresistible cocktails that almost no one will be immune to, simply because we won’t really know that it’s happening.

I also believe that this is only just getting cranked up. A year from now, you probably won’t be able to tell what’s real and what’s not. And most of what’s not is being created by people who simply want to control every aspect of our existence as if marketing, religion, and entertainment weren’t quite doing the whole job.

A couple of weeks ago I watched a series on Amazon Prime called The Capture. It was all about how people in the espionage business are starting to use AI in different ways to influence the outcomes of elections in Britain. I guess you could call it Science fiction. But I would not be at all surprised that the technology they employed in this series actually exists in the world today. And I also wouldn’t be surprised if it was being used in various ways to make certain things happen that would benefit whoever is paying the freight.

The tech to pull off these deceptions is being created by some of the brightest minds on the planet and financed by some of the most powerful people and groups. Their objective is simple. Control. It’s no longer enough to make a product and make it good enough so that a lot of people buy it. No, what you have to do these days is control the thought processes of the buyers to keep them constantly favourably disposed to whatever it is you want them to buy.

I know this paints a pretty bleak picture of the AI world. But there is a bright side, sort of, and that is that AI is also being employed in the identification and treatment of diseases and the development of tools to monitor your general health. And that makes sense because the people who are trying to enslave us need us to be healthy enough to be good consumers.

The news media will go nuts over all the innovations that AI is bringing about. But they will be totally quiet about the downside risks of it all as it starts to play a much larger role in our lives.

It’s not because the media is stupid or short-sighted, but because it is controlled by many of the very people who will be using AI to control our lives.

There’s an old expression I learned from my days of working on Procter & Gamble brands. The expression is ‘Caveat Emptor’ which Means Let The Buyer Beware.

This was one of the guiding principles that Procter based their whole business on. In marketing, it translates into: ‘Never make a product that will not meet or exceed the buyer’s expectations.” They knew, mostly from experience that people are aware and will make judgements on things based on their own experiences.

But in today’s world, AI is making this principle obsolete, and that will, in my opinion, bring about a slow and steady decline in the quality of just about everything. And the weird part is that we probably won’t even notice. And the powers that be will keep getting richer as their investment in AI cultural engineering pays off.

And there is another expression that comes to mind going forward, and that is this…Keep your eyes on your fries.

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In our last blog, we described why innovation is transformational, and why, at this moment in time, it is more important than ever to innovate, to take advantage of living in a globalised world, interconnected through technologies and values and within an interrelated structure of reality. We stated that innovation-led growth is absolutely critical and that people need to be enabled and equipped to adapt, connect and collaborate in new ways to kickstart change in agile, constructive, equitable, and sustainable ways to innovate in uncertain times.

Yet, our research and experience at ImagineNation over the past 10 years has revealed that many governments, communities, organisations, teams, and leaders, feel somewhat – but not very – confident in their readiness, competence, and capacity to change and innovate in a world of unknowns.

Six strategies to kickstart change and innovate in uncertain times

To help build this confidence we have identified six key strategies and the key first steps to focus your attention, kickstart change, and drive and execute your change and innovation initiatives, to survive, thrive, and flourish in uncertain times.

1. Strategy #1

Build change readiness and receptivity to survive and thrive in an uncertain world by:

• Acknowledging the vital need to give people permission and safety that allows them to accept and acknowledge the range of emotional reactions, physical consequences, and work-life imbalances as a result of the imposed WFH environment.
• Building the capacity to acknowledge how people are feeling helps them better re-balance, adapt, and become resilient by supporting them to develop a work-life balance to better connect with others, tolerate uncertainty to change, and innovate in uncertain times.
• Challenging people’s habitual default patterns of remaining in the safety of their comfort zones, breaking habitual “business as usual” habits, inertia, and complacency.
• Being empathic and compassionate with people’s anxieties, confusion, insecurity, and uncertainties about their futures at work, and supporting people through their personal conflicts.
• Strategy #2

Allow, accept and ack knowledge people’s fears and struggles about change, help manage their anxiety, improve their productivity and attune them to the possibilities and potential opportunities in the current business environment by:

• Providing individual and collective support to enable people to refocus their attention, self-manage anxiety, and become grounded, mindful, and fully present, with self and with others, to effectively flow with the paradox of both transformation and disruption.
• Investing in time and money to enable people to unlearn, learn and relearn how to be change ready and change-receptive, and become adaptive to effectively facilitate successful business and digital transformation initiatives.
• Helping people get familiar with the brain’s basic cognitive functions, build the foundations necessary for connecting, managing, and harnessing them for productive good, to help get work done by regulating emotions, suppressing biases, switching tasks, solving complex problems, and thinking creatively.
• Developing 21st-century skills to shift old mindsets, develop new behaviours and the reasoning, problem-solving, planning, and execution skills to initiate and sustain business, cultural and digital transformation initiatives to embed the desired changes and to innovate in uncertain times.
• Developing the fundamental foresight and energising vision to perceive innovation strategically and systemically, adopting an approach that is holistic, human and technology centred, that aligns, enables, and equips people to adapt and grow and to change and innovate in uncertain times.
• Strategy #3

Make sense of innovation, and develop a common understanding and language as to what innovation means in a unique context by:

• Developing an awareness that innovation is, in itself, a change process, and paradoxically requires rigorous and disciplined change management processes and a chaotic creative and collaborative interchange of ideas.
• Clarifying an energising and compelling “why” innovation is important to an overall “cause” developing a passionate purpose and a sense of urgency towards leveraging innovation to achieve long-term success, competitiveness, and growth.
• Knowing how to both make connections and distinguish and leverage the differences between creativity, invention, and innovation.
• Building the safety, permission, and trust that helps facilitate, educate and coach people to deal with the emotional consequences of failure, to reframe it as opportunities to encourage a culture of taking small bets to learn quickly.
• Taking a disciplined and methodical approach to risk planning and management, that allows and encourages a culture of smart risk-taking to reduce risk adversity.
• Creating a consistent and common understanding as to what innovation means in their unique government, community, social, organisational, leadership, or team context and creating an engaging and compelling narrative around it.
• Strategy #4

Optimise the notion that innovation is transformational and leverage it as an overall energising strategic and systemic alignment mechanism and set of processes to kickstart change by:

• Improving engagement, energising and maximizing people’s potential and intentionally cultivating their collective genius to learn how to execute and deliver deep change and innovate in uncertain times.
• Aligning technological, processes and adopting a human-centred structure for change management to deliver business breakthroughs and digital transformation initiatives.
• Breaking down silos and supporting people to collaborate; re-connect, re-energise and re-invent themselves in a disrupted world.
• Maximising differences and diversity that exist between people’s demographics, cultures, values, perspectives, knowledge, experiences, and skillsets to deliver their desired outcomes.
• Learning and coaching people to adapt to survive and thrive by solving complex problems, uncertainty, instability, and trends that are constantly emerging.
• Improving both customer centricity and the customers’ experience.
• Building accountable, equitable, and sustainable business enterprises that people value, appreciate, and cherish.
• Strategy #5

Challenge the status quo and conventional ways of perceiving innovation to unleash the possibilities and the opportunities and kickstart change that true innovation offers by:

• Taking a strategic perspective in the longer term and the need for investment in innovation, rather than being reactive, and short-term profit-focused.
• Developing an understanding of the different types of innovation and how they can be applied, including incremental, breakthrough, sustaining, and disruptive, depending on their strategic imperative and motivation for change, and not just focussing on making continuous and process improvements.
• Improving trust in organisational boards and leadership decisions, reducing self-interest and eliminating corruption, and focussing on being in integrity to successfully empower people in change and innovate in uncertain times.
• Strategy #6

Explore opportunities for measuring, benchmarking, and contextualising the impact of innovation on business performance, leadership, executive team, and organisational ability to adapt, innovate and grow by:

• Embracing new business models, developing leadership capabilities and collaborative competencies, capacities, and building people’s confidence to perceive their worlds differently, and with fresh eyes.
• Letting go of “old” 20th century methods of diagnosing and assessing culture, based solely on the “nice to haves” rather than exploring the emerging “must haves” to enable people to survive and thrive by experimenting with new assessment tools like the OGI® and the GLI® to quantify and qualify current and potential strengths and weaknesses.
• Using data to know what new mindsets, behaviours, and skills to embody and enact, differently to become future-fit and succeed in the 21st century, and accepting that some of these are “not nice”.
• Cultivating an innovation culture to embed deep change, provide learning and coaching to evoke, provoke and create mindset shifts, behaviour and systems changes, and radically new sets of artifacts and symbols through communicating new and different messages that unleash people’s potential to kickstart change and innovate in uncertain times.

Taking the first steps to change and innovate in 2023

Embracing a range of new and different strategic and systemic approaches governments, communities, organisations, teams, and leader organisations can successfully kickstart change and innovate in uncertain times.

By using this moment in time to choose to refuse to walk backward and sleepwalk through life, by simply committing to take the first baby steps in allowing and enabling people to pause, retreat, reflect and:

• Recover from the effects of working mostly alone, from home, and online.
• Re-balance work and home lives through reconnection and resolving loneliness and rebuilding a sense of belonging.
• Know how to tolerate uncertainty and become resilient and adaptive.
• Reimagine and refocus a more energising, compelling, and sustainable future.
• Reinvent themselves, their professions, business practices, and teams in meaningful and purposeful ways.

We can then confidently, meaningfully, and purposefully energetically engage and enroll people, mobilise and harness their collective genius, to innovate in uncertain times in ways that add value to the quality of people’s lives in ways they appreciate and cherish.

To kickstart changes that contribute effectively to global stability, security, connectedness, and sustainability in the current decade of transformation and disruption.

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Every day, people go about their business from home to work, work to the store, and back to work again the next day. The process can seem tedious, especially if your job involves dealing with purchasing, payments, and requisitions. Luckily, software has evolved enough to become an essential tool to helping companies keep better track of things and ultimately thrive. So, the question is, do you need purchasing software at your business? Of course you do! Here’s why:

Improve Your Spend Under Management Process

Spend under management is an interesting concept that seems confusing at the outset. But in reality, it’s quite simple. It’s not merely the amount of money a company spends on things. It’s an actively managed amount that covers everything from raw materials and equipment to services. Most businesses use the concept of spend under management to track spending and avoid overspending. It’s also useful for preventing rogue spending, negotiating better prices from suppliers, and even stopping overspending in its tracks. Tracking spend under management isn’t always as streamlined as it should be. Fortunately, a software solution removes the guesswork out of the process by keeping all the pertinent information you need in one place where I can be easily accessed and assessed.

Improve Visibility

Purchasing and procurement software are ideal for improving spend visibility across your entire company. You need to know what you’re doing and where your money is going. Without a powerful and detailed process in place to track spend visibility, you can end up losing money or worse. First and foremost, your purchasing software will likely include the ability to track and monitor how much you’re spending on goods and services. Visibility helps identify and address issues along your purchasing process. If there are any inefficiencies, and can identify those. It’s the same case for fraud. Finally, spend visibility can help you identify cost savings opportunities too. Whether it’s through the power of electronic invoicing and tracking or through spend analysis software, you can rest assured your purchasing software will help improve your spend visibility and help you make critical decisions every day.

Centralized Buying

Discussing procurement without talking about buying wouldn’t make any sense. With purchasing software, the buying process can move beyond the simple buying guides to encompass a centralized area in which you can compare items and purchase them from different suppliers. This can be through specialized Punch-Out catalogs or other systems your suppliers use to manage purchases. Punch Out catalogs are especially important in B2B businesses and other Industries where purchases are made frequently. Keeping track of them is challenging, with the right software solution it can be much simpler on a more permanent basis.

Inventory and Supplier Management

Much like buying, managing inventory is essential to successfully running a business. Inventory can suffer from all sorts of problems. From theft to fraud, to misplaced items, it’s easy to lose money at the inventory management stage. Fortunately, there are plenty of cost saving and efficiency solutions available to ameliorate this problem. Purchasing software solutions for example, help save money by allowing you to negotiate better deals with suppliers and help find ways to do business with them more efficiently. This can help with obtaining discounts as well as finding ways to manage inventory in your warehouses and beyond. Keeping track of supplies, reordering, shifting them around, and all the other day to day tasks involved in inventory management are much easier with powerful software on your side.

Contract Management

Contracts are an essential part of running any business. They are especially critical to purchasing and procurement. Another great benefit of having strong purchasing software at your company as part of your overall enterprise management suite is the ability to manage your contracts. Being proactive with contract management and enforcement helps you negotiate discounts, keep suppliers in check, and ensure everybody’s holding up their end of the bargain. The software will manage the contracts for you and ensure they’re enforced at the appropriate times. This, in turn, helps you leverage your power to help your business succeed while maintaining positive relationships with your suppliers.

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Running a business can sometimes feel like a very complex balancing act. The larger your business gets, the more complicated it becomes to run. This means that efficiency can suffer. Unfortunately, poor efficiency in one area can lead to bottlenecks that can culminate in other parts of your company suffering.

This can develop into a problem that can easily run away from you, leading to delays that irritate your customers and affect your profits. Here are some tips to help you to boost the efficiency of your business.

ProductivityProductivity and efficiency are two terms that often go hand in hand, and rightly so. An efficient process can lead to higher productivity in your business. This is especially important in a manufacturing company, where efficiency means that products are manufactured more quickly.

If you improve efficiency, then your productivity shall benefit. As time equals money, especially in business, this means that you can save money and materials while still producing more. However, one trap that many managers fall into is mistaking speed for efficiency.

By rushing people and equipment, you can sometimes boost productivity. But this isn’t a sustainable process. Haste alone can lead to burnout, accidents, and increased wear and tear. This eventually costs more money and can slow down a production line even more, which means that any temporary gains are paid for with a more severe loss in efficiency.

The better option is to optimize the production line. This can involve inspecting the current processes and finding weak spots to shore up, meaning that you don’t end up trying to fix what isn’t broken. There are some useful tools and calculations to help you to understand the strengths and weaknesses of your production line.

For example, your overall equipment effectiveness (OEE) can help you to measure productivity. You can find out how to calculate OEE and also how to use the result to help you to improve the productivity of your manufacturing line and, ultimately, the efficiency of your company overall.

LogisticsEvery company has to deal with logistics, which involves having to keep an eye on plenty of moving parts. If one part of your supply chain is interrupted or slowed down, then it can impact the efficiency of your whole company.

By optimizing the logistics of your company, you can quickly improve the efficiency of every process within your company. This means that you’re spending less money trying to transport materials and goods, and also wasting less time waiting for bottlenecks to clear.

There are a variety of ways to improve the logistics department in your company. Proper planning and organization is a surefire way to reduce waste during every process, including the logistics. Good planning should mean that you’re prepared for any hiccups, so your business can remain flexible and ready to respond to potential problems.

You should also regularly review the logistics processes in your organization. As your company grows, the complexity of your logistics will increase. Rather than simply tacking on new processes and hoping for the best, or even worse, failing to improve your logistics processes to match company growth, you should plan each change and regularly make sure there are no bottlenecks or other issues. You can only solve a problem if you know it’s there.

EmployeesYour employees are arguably one of the most important parts of your company. They are also responsible for much of the efficiency in your company. If your staff can’t work efficiently, then your business processes will grind to a halt.

It’s been said that a team is only as quick as its slowest worker, and the same principle applies to efficiency as well. It can only take one person to clog up a system. However, this doesn’t mean that managers should micromanage each person and constantly be at their shoulders.

Often, micromanagement or overmanagement are the prime causes of inefficiency in the workplace. Ideally, you’ve hired intelligent people who can find more efficient ways of working. A manager should simply be there to make sure that everything runs smoothly and, if there are any issues, to find a solution.

While you shouldn’t micromanage your employees, you shouldn’t neglect them either. One of the best ways to increase efficiency is by developing a healthy company culture of hard work and loyalty. If morale is high, then your employees will be more motivated. However, if people don’t like their workplace, then they will look somewhere else. Losing valuable and experienced employees is sure to have a negative impact on efficiency, as finding replacements is often difficult.

Another thing to consider is employee training. Your employees should be familiar with the processes involved in your production line. Poor training leads to slow, shoddy, and unsafe work, all of which brings efficiency down. Make sure that your employees know exactly what they’re doing and give them plenty of opportunities to improve their skills.

Customer RelationsEfficiency in the workplace will effect every aspect of your company, including how customers view your business. If there is a bottleneck somewhere in the production or delivery of your goods, then your customers will ultimately suffer.

Without customers, your business is doomed to fail. It’s important, therefore, to make sure that your customers are well-informed through every step of the process. If there’s a delay, they need to know.

People view an efficient business as a professional business. If you regularly let customers down, then they will find it harder to trust your company. However, the opposite is also true. Make sure that you deliver regular, excellent service, and customers will remember.

If your customers do want to get in touch with you to discuss a query or a problem, then you need to make sure that your customer service team can work efficiently with the customers. People remember how their treated by customer service teams and a rapid way to lose customers is by irritating them at this stage.

If you treat your customers in a professional, efficient manner, then they’re far more likely to stick with your brand.

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At ImagineNation we are celebrating 10 years as a global innovation consultancy, learning, and coaching company. During this time, we’ve identified some of the common patterns that people demonstrate as a result of feeling uncomfortable, frozen, inert, stubborn, and resistant to innovation. Resulting in many organisations, teams, and leaders appearing to walk backward as if they are sleepwalking through this time in their lives. At the same time, we know why innovation is transformational, and why, at this time, it is more important than ever to innovate. As well as to be resilient and adaptive to grow and flow in today’s chaotic BANI environment. We also know exactly what transformative innovation involves, and how to enable and equip people to connect and collaborate in new ways to effect constructive and sustainable change in a world of unknowns.

Shaping the next normal

According to a recent article by McKinsey and Co “The future is not what it used to be: Thoughts on the shape of the next normal” the coronavirus crisis is a “world-changing event” which is forcing both the pace and scale of workplace innovation.

Stating that businesses are forced to do more with less and that many are finding better, simpler, less expensive, and faster ways to operate. Describing how innovative health systems, through necessity, constraints, and adversity have exploited this moment in time, to innovate:

“The urgency of addressing COVID-19 has also led to innovations in biotech, vaccine development, and the regulatory regimes that govern drug development so that treatments can be approved and tried faster. In many countries, health systems have been hard to reform; this crisis has made the difficulty much easier to achieve. The result should be a more resilient, responsive, and effective health system”.

We all know that it is impossible to know what will happen in the future and that it is possible to consider the lessons of the past, both distant and recent. On that basis, take time out, be hopeful and think optimistically about the future. To be proactive and innovate to shape the kind of future we all wish to have, through making constructive and sustainable changes, that contribute to the common good.

Strategically deciding to innovate

Strategically deciding to innovate, is the first, mandatory, powerful, and impactful lever organisations, teams, leaders, and individuals can pull to effect, embed, and sustain constructive and sustainable change that delivers real benefits:

• Deal with, and find solutions to a world full of complex and competing social, civic, and political problems that are hard to solve and aren’t going away.
• Better adapt, respond to, and be agile in fast-changing circumstances, uncertainty, instability, and to random and unexpected Black Swan events, like the global Covid-19 Pandemic.
• Become both human-centric to help people manage their transition through the challenges of the global pandemic and enable them to exploit the range of accelerating technological advances in the digital age.
• Develop corporate responsibility, sustainability, diversity, and inclusion strategies that are practical and can work and really deliver on their promises.
• Compete by applying and experimenting with lean and agile start-up methodologies and take advantage of the opportunities and possibilities of the global entrepreneurship movement’s new models for leadership, collaboration, and experimentation.
• Align to the range of changing workplace dynamics and trends, resulting from the pandemic, including WFH, the “soft resignation” and the demands of a hybrid workplace.
• Shift individual, group, and collective consciousness towards collaboration and experimentation in ways that rebuild the trust that has been lost through incompetence, corruption, greed, and dishonesty.
• Respond creatively to meet the increasingly diverse range of customer expectations and choices being made around value.

Important to innovate – three elements

To take advantage of living in a globalised world, where we are interconnected through technologies and values and where we have an interrelated structure of reality, we can:

• Accept that innovation-led growth is absolutely critical, and have targets and a willingness to invest in new scalable business models, fast and effective development, and launch processes to reflect these.
• Invest in a coherent, time-risk balanced portfolio of initiatives and provide the resources to deliver them, at scale, strategically, to innovate to the right market, at the right price, at the right time, and through the most effective channels.
• Adopt an ecosystem approach to adapt and grow by creating and capitalizing on both internal and external networks, and stakeholder management through developing workforce ecosystems – a structure that consists of interdependent actors, from within the organisation and beyond, working to pursue both individual and collective goals.

Problem-solving, cultural change, and improving people’s lives

It is more important than ever to make innovation transformational, so that it delivers constructive and sustainable change, by building on three critical successful abilities:

1. Seeing and sensing the problem or opportunity:
2. What problem are we solving? And is there a customer who wants to pay to have that problem solved?
3. What problem are we solving for the customer? Who needs this?
4. What are the possibilities and opportunities available to us? And is there a customer who wants to pay to have this opportunity realised?
5. What are some of our strengths? What are some of the things we are doing well that we can build upon or exploit?
6. Shifting the culture:
7. Where are we today? Where do we want to be in the future?
8. What are our prevailing mindsets? How can we measure and contextualise their impact? What mindsets might we embrace to adapt and grow in an uncertain world?
9. How ready and receptive are we to really embrace change?
10. What do we need to unlearn and relearn to ensure our people are open-minded, hearted, and willed to embody and enact the desired change?
11. How engaged and passionate are our people in problem-solving?
12. How might we harness our people’s collective intelligence to solve problems and realise opportunities?
13. Aligning technologies, processes, artifacts and behaviours as a holistic system:
14. What is our appetite for risk? How do we define risk in our context?
15. What type of innovation do we strategically want to plan for and engage in?
16. What old legacy technologies no longer serve your needs? What new technologies might you be willing to invest in for the future?
17. What disciplines are in place to ensure that people have a common understanding of the key processes and comply with managing them?
18. How are we ensuring that everyone is motivated and skilled to innovate?
19. How are we ensuring that people are acknowledged, rewarded, and organised to repeatedly innovate?
20. What are the key mindsets and behaviours that enable and equip people to embody and embrace repeatedly innovate and design solutions with the end customer in mind?

Become a resilient difference maker

As many of us are aware, Toys R Us and Blockbuster were huge companies, that enjoyed massive success; however, this was all brought to an end due to their failure to innovate.

We can all avoid this fate by choosing to innovate and create constructive and sustainable change through:

• Accepting and acknowledging that to survive and thrive in a BANI world, where necessity is still the mother of all invention, and the urgency to do this is more important than ever.
• Identifying, understanding, and dealing with our own resistance to innovation, safely and proactively, and transforming resistance into resilience, to safely innovate.
• Understanding where we are today and then assessing the gap to what we want to be in the future, and mitigating the risks of both closing the gap and leaving the gap wide open.
• Enabling leaders, teams, and individuals to connect, explore, discover and navigate new ways of approaching and delivering commercially viable, value-adding, constructive and sustainable change, and outcomes.
• Leveraging innovation to transform an organisation, a business, the way people lead and team, to improve the quality of people’s lives in ways they appreciate and cherish.

“In order to transcend mere adequacy and make a mark of creative transcendence on the world, organizations need to stop walking backward, following a trail that has already been blazed. The motto of the British Special Air Service is, “Who dares, wins.” It is time for businesses to be bold, inspired, and look to the horizon. The next great innovation is out there. Will you have the guts to create it?”

Will you make a fundamental choice to innovate?

According to McKinsey and Co “The point is that where the world lands is a matter of choice – of countless decisions to be made by individuals, companies, governments, and institutions”.

Will you make a fundamental choice to use the current crisis to lead to a burst of innovation, productivity, resilience, and exploration in a connected world to create the constructive and sustainable changes we all want to have?

Or will you continue walking backward and sleepwalking through life, and fail to take advantage of this moment in time, to innovate, and continue life with the same thinking that is causing the current range of results, that many of us don’t want to have?

Find out more about our work at ImagineNation

Find out about our collective, learning products and tools, including The Coach for Innovators, Leaders, and Teams Certified Program, presented by Janet Sernack, is a collaborative, intimate, and deeply personalized innovation coaching and learning program, supported by a global group of peers over 9-weeks, starting Tuesday, February 7, 2023. It is a blended and transformational change and learning program that will give you a deep understanding of the language, principles, and applications of an ecosystem focus, human-centric approach, and emergent structure (Theory U) to innovation, and upskill people and teams and develop their future fitness, within your unique innovation context. Find out more about our products and tools.

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I read a long time ago that there is no idea one might think of nobody else hasn’t. We all beg ideas from each other. We beg ideas from nature, from seeing an attractive image or video. Ideas come from limitless sources.

Wikipedia defines biomimicry as “the emulation of the models, systems, and elements of nature for the purpose of solving complex human problems.” This is a more polite expression for begging ideas from nature.

There is nothing wrong with begging ideas. The problem starts with an author taking almost every idea of a post by another author and rephrasing it without adding any new element.

This is not begging ideas. It is robbing ideas.

The world is flooded with new information. To add to this load simply rephrased ideas to appear as original is two-edged misconduct. The guilty adds to a load of information and robs the original author of her/his due credit.

Nature Reveals and Hides ReasonsNature gifts us with a huge supply of inspiring ideas. Some ideas are obvious to us. Some ideas we have to sweat to reveal their wisdom. Some ideas are still searching for explanations and better reasoning. Nature keeps puzzling us and that keeps our curiosity fresh.

We borrow ideas from each other ideally to do what nature does.

We beg nature for guiding ideas. The more we “beg”, the more we shall get ideas. You may object to the use of beg ideas. Is not this honorable as saying “I beg your pardon”?

Yes, we authors learn from nature as we learn from each other. I read a post or a comment and it inspires me with another idea. I credit the original post. I highlight the values I add to the original idea. A chain of ideas may result in one idea reacting with the previous ideas at a time. This is welcome and desirable.

What is not welcome is robbing ideas and claiming the stolen ones as ours. This is burning values into ashes.

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In the English Alphabet, there are five Vowels. They are A, E, I, O, and U, respectively. Equally we humans have five sense organs, out of which we comprehend the reflections of the external world. Nature endowed us with a unique quality and our cerebral are designed in such a fashion that only can receive the reflections nature endows on us! Out of our five senses, we humans can even imagine a picture being entirely designed by our internal mechanism which may necessarily not having any absolute physical entity, but out of our cerebral capacity we can only envisage its entity and we could evidently realize that external and internal conditions are equally pertinent for our growth and evolution. However, all matters in our vicinity play a key role for even a matter like ours to sustain and evolve!

As equal to five vowels in the English language, human civilization too came across five predominant social structures to date. Right from Primitive Communism, when people were food gatherers, not producers, and when there was no scope to make any surplus value out of garnering wealth to Slave Society, a new form of social structure, primarily designed with inequality of wealth and subjugation of the majority with the vile intention only to possess wealth, and thereafter followed by Feudalism to emerge with a rebellious manifestation and exercise their persistence for a fairly long time, until Capitalization came into emergence by ceasing and replacing the atrocities of Feudalism with their upholding tenet of Democracy. After that, the Socialist social structure emerged by unleashing a new sense of liberty where people from the majority section find their utterances where productive forces and production are largely reinforced, and a new sense of freedom is defined with an aura of humanism.

We cannot rule out that Polity is the intense form of Economy in an available social fabric and in the present socio-political scenario we are observing a severe crisis that is steeping in high magnitude and causing unrest to all forms of polity. Whether in a Presidential or Parliament form of Governance, whether Bi- Part or Multi-Party mechanism, all parties need to patronize and funding to enunciate their popular mandates and it is the Industrialists who fund them to ensure their out-of-return incentives and privileges with an aspiration to increase their profits which have no leaps and bounds and surprisingly having the similarity with the aspirations of all concern parties.

Where there is a single-party system or multiparty Government, both have aspirations only to remain in the corridor of power. Election or selection has an amazing similarity and both are having their respective coterie of interest groups and funding them with the same objectives! To win adults open franchises with popular mandates becoming bait to hoodwink the majority by offering dole politics paving the way for a few industrial houses to only gain abnormal profits with astronomical figures and continuously disfiguring the existing economic political social milieu. Hardly they could envisage that their greedy inclinations only pave the way for brewing unrest in an available social fabric and becoming a breeding ground for incendiaries to explode by numerous alibi, whether religious or racial essence with hate and animosity to cause enmity and chaos and eclipsing the vicinity with the sheer obscure, design of social unrest and nefarious form of which discrimination and lack of sheer integrity, devoid of humanism and harmony is nowadays becoming a common phenomenon.

I wonder whether the Socialists’ or Capitalist’s form of the socio-economic structure has aspirations to satiate their respective goals and both are resorting to the same format with a version having similarity to make allegiance to their preferred group of industrialists who are funding and supporting them respectively to acquire power, political and economic strength with election protocols with a vicious sense to an ingrained majority with an obscure sense of pseudo nationalism! Consequently: Crony Capitalism” now becoming a subject of great paramount and none can nullify this trend eclipsing the present society we are dwelling. What exciting features emerging in both halves of the present socio-economic policy!

In the modern era Technology is playing a key role to shape the entire world and by virtue of the internet, we are now living in a global village.

Whether developed or developing nations, both are taking the advantage of technology and the world’s productive order being largely revolutionized. The chain of supply and demand has gained new momentum. Production forces are being disintegrated along with the entire produced goods and different parts of a product are being decentralized, where a single product is manufactured in various parts of the world and assembled in another. The nature and picture of the market have changed and the competition for the market to being manifested in an intricate fashion. To acquire a sizeable proportion of the market, whether socialists or capitalists are in the fray and both are forced to opt for technology to sustain in the steep competitive market. Consequently, both forms of social structures are adopting the means of production in a similar fashion and resorting to a few giant producers of products who are capable to compete to have their stake. Patronising a few manufacturers are paving the way for new terminology, “Crony Capitalism” to emerge stronger and even change the landscape of capitalists by eliminating centuries-long organizations with new organizations in the Fortune 500 lists.

Innovation and disruption thus became the frontrunner of modern methods of competition and even the polity is largely guided nowadays by such revelations. This “Crony Capitalism” grows out of political parties’ patronage across the world where the political parties aim is only to win in the elections and to ensure their win, these cronies used to fund them, aspiring to get privileges from their political friends to accrue huge financial and another form of assistance and favour to thrive and make profits out of proportions and their numbers are growing astronomically, precisely in the developing nations. In the development, they appear as if a bolt from the blue and started to reign over the entire social, economic, and political milieu, and surprisingly almost the majority of the existing political parties show apathy to combat their brazen and nefarious traits as they almost all took the financial support from them to ensure their very existence in the available socio-economic political milieu.

When technology is dominating the entire world, who else will dare to combat their very existence? Eliminating manual labourers and introducing artificial intelligence with robotics and machine learning is definitely giving impetus to the entire production system and thus few are capable to garner huge profits. With the help of data science, the condition of labour forces are becoming deplorable and precisely in developing nations, their conditions are getting worse. The unemployment scenario is alarmingly rising and the majority of the labour forces are depending on the state’s welfare schemes to merely eke out. Thus dole politics are now making a huge impact and a creamy layer is being created by this existing mechanism only to eclipse the misery and inequality and jeopardy which is emphatically prevailing in the current society.

But can we rule out that if the purchasing capacities of the majority collapsed and they only exist out of the mercy of the state’s welfare schemes, how long we could contain the outburst of the majority’s discontent? The bone of contention is lying with the new form of exploitation where the wealth is concentrated in the hands of a few and they only show generosity to their lap dog agents whether from the political domain or from media and intelligentsia to offer a little slice of their cake!

I wonder, why both ideologies, whether capitalist or socialist, despite contradictory to each other are resorting to the same logic of inducing the majority to go for cake, instead of the whole bread? Are they not paving the way for a new design of dispensation of social fabric by welcoming jeopardy and chaos?

I am observing the existence and persistence of a few sharks that are only focusing to swallow their prey indiscriminately just to cause instability and chaos to prevail and an emergence of abrupt bloody and wild chaos to obliterate many from nature’s floor, where fighting against nature will surely take its toll to prove that nature’s honest reflection on human cerebral is inevitable and failing to understand the reflections only pave the way for extinction of myriad.

It is perhaps the ardent call of this present hour to make an equitable and sensible use of technology where the majority could be benefitted and thrive vigorously and try to reduce the inequality in the social structures in order to serve humanity and restore peace and harmony.

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In our second blog in the Reconnect and Reset series, we stated that it is not a time to panic. Nor is it a time to languish from change fatigue, pain, and emotional lethargy. It is a significant moment in time to focus, rehabilitate, rebuild, repair, regrow and reset to increase our connectedness through linking human touchpoints that increase people-power in the fourth industrial revolution.

In the current environment, where chaos and order are constantly polarising, its crucial to touch people with empathy, reignite their social skills, and enable them to become healthily self-compassionate and more self-caring to:

• Patiently support, lead, manage, mentor, and coach them towards finding their own balance to flow with mitigating the challenges of the fourth industrial revolution.
• Take advantage of new technologies, networks, and ecosystems to re-engage and collaborate with others and with civil society in positive ways that contribute to the whole.
• Do the good work that creates a more compelling, inclusive, resilient, and sustainable future, that serves the common good.

The landscape has changed and so have the solutions

As the fourth industrial revolution continues to implode, we need to zoom out and consider the bigger picture. Where a recent Harvard Review article What Will Management Look Like in the Next 100 Years? states that we are entering an era, which is fundamentally transforming the way we operate. Which is defined by the disruptive growth in blockchain technology, robotics, artificial intelligence, high-performance computing, and other core digital capabilities.

All of which, in some way, are dependent on linking the key human touchpoints that increase people-power and our connectedness.

• An era of empathy

In the same article, management scholar Rita Gunther McGrath argued that management practices based on command and control and expertise would ultimately make way for one of empathy.

Where work is centred around value creation conducted through networks and collaboration, that rely on increasing the connectedness between machines and humans rather than through rigid structures and relationships to thrive through increasing people-power in the fourth industrial revolution.

• Capable of better

The Qualtrics 2022 Employee Experience Trends Report also states that the landscape has changed. Where people are choosing to work flexibly, to work in the places that work best for them, and to take time for their own well-being, families, and friends.

Where people are demanding change because they care, about their leaders and their organisations, and want to be capable of developing better ideas; better innovations; and delivering better performances.

The report outlines the four things your people need you to know:

1. There will be an exodus of leaders – and women will be the first out the door.
2. People will demand better physical and digital workspaces.
3. The lack of progress in diversity, inclusion, and belonging won’t be accepted.

People don’t want to become irrelevant, nor do they want their managers, leaders, and organisations to become irrelevant. People know that they can’t, and won’t go back to the old ways of doing things.

People also know that they are already living in the new normal and that they need to start working there, too and to do that, we need to increase our connectedness.

Which is especially important for building people-power and mitigating the challenges emerging in the fourth industrial revolution.

• A transformative moment for employees and employers

Businessolver’s Eighth Annual Report on the State of Workplace Empathy describes how the pandemic has impacted on employees’ personal lives, the labour market, and the economy, and states that “we are living through a renegotiation of the social contract between employees and employers”.

Their data shows that amid the return to the office, fewer employees view their organisations as empathetic, and that workplace empathy has clear implications for employee well-being, talent retention, business results, and increases people-power:

• About 70% of employees and HR professionals believe that empathetic organisations drive higher employee motivation.
• While 94% of employees value flexible work hours as empathetic, the option is only offered in 38% of organisations.
• 92% of CEOs say their response to returning to in-person work is satisfactory, compared to 78% of employees.
• 82% of employees say their managers are empathetic, compared to 69% who say the same about their organisation’s chief executive.

Yet, there seems to be a true lack of understanding, especially in the corporate sector, of what it means to be empathetic, and a shortage of time and energy to develop the mindsets, behaviours, and skills to practice it and make it a habit.

It is also a fundamental way of being to increase our connectedness and building peoples-power.

Make a fundamental choice to increase our connectedness

Even though each person is a distinct physical being, we are all connected to each other and to nature, not only through our language but also by having a deeper sense of being.

Human connectedness is a powerful human need that occurs when an individual is aware and actively engaged with another person, activity, object or environment, group, team, organisation, or natural environment.

It results in a sense of well-being.

The concept is applied in psychology as a sensation or perception where a person does not operate as a single entity – we are all formed together to make another, individual unit, which is often described as wholeness.

Which is especially important for our well-being and people-power in the face of the challenges of the fourth industrial revolution.

Strategies for developing quality connections

• Be grounded, mindful and conscious

Being grounded and mindful enables people to become fully present to both themselves and to others. It is a generous gift to unconditionally bestow on others. Especially at this moment in time, where the pandemic-induced social isolation, has caused many people to become unconsciously and unintentionally self-absorbed.

There is an opening to become aware of, and to cultivate our attending and observing skillsets, to sense and see the signals people are sending, at the moment they are sending them. To help people identify the source of their issues to re-establish a sense of influence and control that reduces their autonomic nervous system reactions and help them restore their calmness.

This is the basis to increase our connectedness, by attuning and becoming empathetic as to what thoughts and feelings lay behind their behaviours and actions, with detachment, allowing, and acceptance.

• Be open-hearted and open-minded

Being curious about what others are feeling and thinking, without evaluating, judging, and opposing what they are saying. By knowing how to listen deeply for openings and doorways that allow possibilities and opportunities to emerge, to generate great questions that clarify and confirm what is being both said and unsaid.

To support people by creating a safe and collective holding space, that reduces their automatic unconscious defensive responses. To defuse situations by being empathic and humble and increase our connectedness by asking how you might help or support them, and gaining their permission and trust to do so.

Increase our connectedness through being vulnerable in offering options so they make the best choice for themselves, to reduce their dependence, help them identify and activate their circles of influence and control and sustain their autonomy.

• Help people regenerate

Now is the moment in time to focus on building workforce capabilities and shifting mindsets for generating a successful culture or digital transformation initiative by harnessing, igniting, and mobilising people’s motivation and collective intelligence and build people-power.

It is crucial to acknowledge and leverage the impact of technology through increasing people-power by developing new mindsets, behaviours, skills, and new roles, which are already emerging as fast as other roles change.

Be willing to invest in the deep learning challenges that build people’s readiness and receptivity to change, so they can embrace rather than resist it, be willing to unlearn, and relearn, differently, by collaborating with other people, leaders, teams, and organisations across the world.

Ultimately, it all depends on being daring and willing to increase our connectedness, through adapting, innovating, and collectively co-creating strategies, systems, structures that serve the common good, and contribute to the well-being of people, deliver profits and nurture a sustainable planet.

Find out more about our work at ImagineNation

Find out about our collective, learning products and tools, including The Coach for Innovators, Leaders, and Teams Certified Program, a collaborative, intimate, and deeply personalized innovation coaching and learning program, supported by a global group of peers over 9-weeks, starting Tuesday, October 18, 2022. It is a blended and transformational change and learning program that will give you a deep understanding of the language, principles, and applications of an ecosystem focus, human-centric approach, and emergent structure (Theory U) to innovation, and increase people-power, upskill people and teams and develop their future fitness, within your unique context. Find out more about our products and tools.

This is the final in a series of three blogs on the theme of reconnecting and resetting, to create, invent and innovate in an increasingly chaotic world. You can also check out the recording of our 45-minute masterclass, to discover new ways of re-connecting through the complexity and chaos of dis-connection to create, invent and innovate in the future! Find out more.

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What is mass intimacy? We’ve all felt it (and it was readily possible during social distancing)! The innovative and creative agency Goodby Silverstein & Partners has created landmark work for companies incl Pepsi, Nike, and BMW (and many many more), and they’re helping pioneer mass intimacy.

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The future of work is looking bright and wide open for opportunities. What’s interesting is that it comes with the advent of Web3 technologies. The time of the self-sovereign worker is here – are you ready? Take a closer look at the visual deep dive below:

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Technology plays a key role in how companies may rise and fall in the current climate. Traditional methods of employee training and education are being replaced by eLearning. This has emerged as the leading teaching method businesses across all walks of life use to train their employees.

If you run your own company, you’ll know the invaluable benefits of investing in your staff’s wellbeing and education. To arm your team with the latest tools, skills and techniques, here are just a few benefits eLearning will have for your business going forward.

Saves Your Business Money

We will start with the best benefit of all. eLearning is simply the most cost-effective for businesses with many employees. Should you opt for the traditional route, not only would you spend money on the course itself, but you’d need to think about travel, accommodation, catering, and other materials. When it comes to eLearning, all your team need is access to a computer or smartphone, as well as time to complete the programme. Ultimately, this will save your company a great deal of cash.

Scalable for Any Number of Employees

Whether you’ve got a handful of employees or many, many more, the great thing about eLearning courses is they can easily be scaled up to roll out to however many staff you have. What’s more, they come in a variety of languages too. Rather than having to seek out classroom space and an instructor to deliver training, all your team need is a computer or smartphone to get stuck in. Check out Citation who have an array of eLearning courses to choose from. They cover a broad range of topics and modules that your employees will benefit from.

Reduces Learning Time

eLearning not only saves your company money but matching the switch can lead to huge savings regarding employee time. If you chose the traditional route, there would be travel time, breaks and meals, and starting and wrapping up sessions which all take up valuable minutes. However, if you decide on an eLearning course, employees get started within seconds, and once they’re done, it’s a simple click of a button to finish, and they can carry on working – perfect!

Enhances Productivity

In sharp contrast to traditional styles, eLearning uses a variety of text, video, and animation to engage employees and keep them hooked. In a nutshell, engaged employees are better learners and tend to have higher productivity levels. Business owners from all areas are always looking for ways to boost productivity. If you implement eLearning into your organisation, expect productivity levels to rise significantly.

It’s clear to see that the positives of eLearning far outweigh that of traditional methods. Paying attention to your employees’ education and development can only be a good thing in regard to the long-term success of your company. When you implement eLearning courses into the workplace, staff have an opportunity to learn new skills and knowledge that can enhance the way they work.

There are no doubts that eLearning is here to stay, so if you want to improve the way your business operates and want your employees to excel, what are you waiting for?

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As a technologist and budding futurist, a major part of my professional career has been geared toward discovering and analyzing disruptive technologies. I have done so in government, industry, and academia for over two decades. On occasion, I come across technologies and products that have the potential to impact the digital ecosystem and give us a glimpse of the transformation of the future.

With the waning of Covid19, I was able to attend Blackhat and RSA this year. I saw some amazing and interesting technology but what a company I found, called QDEx Labs, is doing is globally changing the paradigm of the Internet via innovative technology pathways. QDEx Labs has a mission to set a new standard for Internet users by providing a quantum secure, self-defending resilient digital infrastructure that removes complexity for organizations and end users alike.

I spoke with the Founder and inventor, Walt Greene, Marco Essomba Advisor/CTO/CISO, and other members of the QDEx Labs team over a period of several weeks to learn more about their solutions and to see this technology for myself. QDEx Labs recently demonstrated to me a collective capability of technological innovation that I believe will revolutionize Web3 and the Metaverse by making communications rapid, scalable, and secure.

This is no small order as it is estimated that by the end of the current decade, growth in services relating to metaverses and the sale of virtual goods will outpace everything else, taking an aggregate market share of 82% by 2030. Breaking some of that market down, according to Tech expert Vlad Kreinin, the metaverse will become not so much a way of life as a means of living: by 2030, the human avatar market will be approaching $530 billion, with NFTs and digital art worth over $200 billion and digital fashion $55 billion. Of course, the gaming segment will also expand considerably – to almost $550 billion. Metanomics: How Generation W Will Create A Virtual Market Worth US$5 Trillion (entrepreneur.com)

In a recent McKinsey & Company study, Web3 beyond the Hype, the consulting firm McKinsey sees a decentralized Web3 as potentially upending the current power structure with a shift back to users.

They believe that Web3 remains an important internet trend to watch, and C-suite executives across a range of sectors may want to keep it on their radar, because of the potential for rapid disruption that it represents. QDEx Labs can bring that potential to a much quicker reality. Potential of Web3 | McKinsey

A crucial part of QDEx Labs’ offerings is what they label “the QNTYM Railway.” It replaces the current internet digital infrastructure that is limited by latency, disparate systems, and significant energy consumption while offering a unique and functional digital backbone for Web3 and the Metaverse.

The underpinnings of QDEx Labs’ QNTYM Railway is, to my knowledge, the only known quantum secure, self-defending digital infrastructure allowing for the proliferation/enablement of Web3, the Metaverse, and Quantum Computing technologies with a goal of transforming total global digital infrastructure. The QNTYM Railway can rectify many of the shortcomings inherent to, and that currently exist in, the global internet network infrastructure (security, speed, sustainability, and simplicity).

QNTYM Railway is a ‘software level’ application that can be deployed on current hardware meaning there will be no need for changes in physical network infrastructure (hardware). The QNTYM Railway is an inherently quantum secure, self-defending, resilient, digital infrastructure capable of lightning-fast speed with a significant sustainability proposition. From a command & control standpoint, the QNTYM Railway is also integrated with leading vendors where users can benefit from having threat intel, vulnerability, device & incident response management capabilities all automated and in one place, hence reducing complexity.

In terms of speed, the QNTYM Railway has demonstrated consistent throughput speeds of 350+ Mbit/s, (and above). The QNTYM Railway provides integration and interoperability that is in a class of its own allowing technology to reach new levels. For the past year, QDEx Labs has been stress-assessing the QNTYM Railway across three interconnected cloud environments (AWS, Google Cloud, and Azure); they found that not only are they consistently experiencing the minimum requirement of 250 Mbit/s for 8k video streaming, but they are also, in fact, recording data streams reaching 3 to 4 times that amount with little to no processor load and added latencies in the microsecond (NOT millisecond) range.

The bottom line is that this architecture has now proven capable of hosting an ultra-realistic 3D metaverse. Results like these are something that Web3 and Metaverse projects currently lack and will require.

Regarding sustainability, the QNTYM Railway is showing 70-80% energy savings over current encryption standards. On a mass scale and over time, QDEx Labs has projected that their technology has the potential to decrease energy consumption by up to 10,000-fold, or more, for any complete system that utilizes the QNTYM Railway.

Of course, security on every digital platform is a top priority. The security protocol at the core of the QNTYM Railway architecture is FIPS 140-3 validated. And the QNTYM Railway utilizes an automated orchestration and management platform that provides the integration required for universal scalability.

More specifically, the QNTYM Railway includes a FIPS-140-3 certified, core security protocol technology that enables the underlying security, speed, and sustainability that it delivers. QNTYM Railway security includes integration of quantum secure protocols and a tech stack that enables a single view of all applications with simplified reporting. What impressed me most is the versatility to privatize a digital network infrastructure at the enterprise level and that while this tech is self-defending through automated playbooks, enablement of scans, threat detection and response, resulting in faster MTTD/MTTR response rates – 24/7, it can also be monitored from a singular command & control UI. Unlike the Internet, the QNTYM Railway was constructed with cybersecurity as a top consideration.

Michael Brown, Rear Admiral, USN (Retired), who has had a longstanding, collaborative relationship with NIST, has reviewed the QNTYM Railway’s technical approach and stated:

“We are fast approaching the time when quantum computing begins to severely degrade and eventually completely disregard current encryption algorithms and technology used to secure our critical data. The QNTYM Railway approach is an intriguing approach incorporating both a modern technical and mathematical strategy with a holistic strategy that is easy to deploy … the QNTYM Railway, has great promise in its potential to solve the security issues we will face in a quantum world.”

~ Michael Brown, Rear Admiral, USN (Retired)

Where Web3 and the Metaverse are concerned, there are two critical aspects for true enablement: QDEx Labs’ QNTYM Railway and the QDEx Network called TSSYRQ (teh∙sr∙akt). QDEx Labs is a major contributor to the community-governed QDEx Network, and with it comes TSSYRQ: a novel, decentralized network architecture purpose-built to meet the demands and requirements that are inherent to a true, Web3 environment and subsequently, a hyper‐realistic, fully interactive Metaverse. Simply put, where QDEx Labs’ QNTYM Railway will serve as the medium for quantum secure, high‐speed data handling (i.e., Data at Rest and in Motion ‐ DaR/DiM), the QDEx Network’s TSSYRQ will function as the modal network for creators to build directly upon, including the ‘deep integration’ of technologies like NFTs. The QDEx network’s marketplace app will allow users to display, trade, store in a quantum secure manner, and even mint their own NFT collection, while being permitted to securely share with other community members. The core of the QDEx Marketplace App will allow those in the Metaverse to utilize NFT’s and other digital assets in ways never before possible, such as a plethora of uses within in game experiences, again, adding to the various fractional revenue streams for builders and devs. Having seen the actual QNTYM Railway in action, combined with the plans for these two pieces of the puzzle, I am more excited now about Web3 and the Metaverse coming to fruition than I have ever been.

Having invented the advanced, intelligent, digital infrastructure of the QNTYM Railway, QDEx Labs is now setting a quantum secure foundation for the future integration of quantum technologies. I am eager to see what lies ahead as we approach a new exponential digital era that is already transforming our lives as we know it. More to come soon!

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From board meetings to brainstorming sessions, chances are your company’s conference room gets a lot of action. Is it as up-to-date as it could be, though? Efficiency is the key to running a successful business, and that means your conference room needs to work for your company. Creating an inviting space that fosters ideas and […]

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The importance of data in business is undeniable. Data is the lifeblood of any organization, regardless of size or industry. The effective use of data can make the difference between a successful business and one that struggles to stay afloat. By analyzing data and using it to make better decisions, businesses can maximize their opportunities […]

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Small businesses have numerous avenues to promote their business in the digital age. Some commonly used methods include social media marketing, content marketing, and advertising. Nevertheless, the ability of custom industrial labels to increase brand engagement is often underrated. Using custom labels is an easy and affordable way of branding, advertising, and marketing your product. […]

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