ITS Insiders Podcast: Recent Episodes

ITS Insiders

Interviews. Simply Delivered.

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In this ITS insiders podcast, we are getting to know our Site Managers better by hosting someone who has had an impressive 19-year career path with IT Services, and that is Peggy Lim, Head of DSC Engagement and Warehousing & Site Manager Cyberjaya

Peggy started with IT Services Cyberjaya right at the time of the Exel Logistics acquisition by the DHL Group. Let's explore her journey together and at the same time, get to know her a bit more on both a professional and a personal level. 

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According to McKinsey, since the COVID-19 pandemic, about 90% of organizations have embraced a range of hybrid work models that allow employees to work from off-site locations with great portions of flexibility. At IT Services, we are among these leading organizations, and we want to continue providing you with structure and support around the activities best done in person or remotely. 

Now it’s time to expand on these findings and empower you to put them into practice. How? Tune into the ITS Insiders podcast with Takunda G. Nyakudya, Digital Workspace Engagement Consultant and Tereza Kretinska, Head of Talent Development & Experience, discussing effective collaboration and leadership in a hybrid set-up. 

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When we meet someone – whether we know them personally or just made acquaintances with, chances are, we may not know everything about them in and out. At this day and age, we need to always be mindful of the abilities or disabilities that are visible and invisible. In light of the upcoming week of celebrations and with the #iBelong theme, creating an inclusive and accessible workplace is an important aspect in all that we do.

In this episode, we speak to Marek Rybar, Senior Financial Controller based in Prague about diversity & inclusion in relation to hidden disabilities.

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Whatever your career path is, it is an exciting and rewarding journey that empowers you to reach your full potential and achieve your dreams. Through continuous learning and development, you can unlock new opportunities, challenges, and personal fulfillment. Taking bold steps towards your goals, and following your passion can guide you towards a fulfilling and rewarding career.

In this ITS insiders podcast, we are deep diving into our Senior Leadership team, hosting someone who did exactly what was described above. That is Klaus Schuetz, Head of ITS Group Functions Solutions and a member of our ITS Management Board

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It's been almost a year since ITS Insiders first started to cover career stories all across IT Services, and have already left an impactful footprint that has inspired people in the organization and beyond. Being intentional with your career, finding your passion, unlocking your potential and choosing the mark you want to leave are key points  when it comes to career growth.

In this ITS insiders podcast, we are getting to know our Site Managers better by hosting someone who has had a 16-year career path with IT Services and never ceases to learn throughout it, and that is Mauricio Blanco, Head of Service Desk & Site Manager Americas

Mauricio started when the our offices in Costa Rica were initially set up, so he took us along this journey. At the same time, he shared his experience growing in the organization, as well as the impact coaching has had on him. 

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There is no "one-size-fits-all" solution when it comes to career growth. Every journey is unique and a proof that there are many different paths to success. One such example is Frank Born, Vice President Post &Parcel Customer Touchpoint Solutions and also the new site manager for IT Services in Germany since mid-2022. 

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ITS Insiders caught up with Petr Netusil, Head of API, Blockchain & Internet of Things. We got his insights on what goes well and how IdeaHub can be further enhanced. At the same time, he gave us a glimpse into his career journey, as well as his personal life.

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What are the secrets to advancing your career whilst wanting to expand your family? Alina Biller, Head of Subdomain Post&Parcel Engagement - Sales, Retail & Finance has done it and continues doing so during her 11-year career at IT Services. Through discovering and chasing her true passions, to being a supermom, Alina has left nothing to chance. 

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When it comes to an ITS Career Journey that ticks all the boxes, Sergio Serrano, Manager of Application Support Department is one of the people that first came to our mind. From holding both technical and leadership roles throughout his tenure, to overcoming roadblocks and continuously seeking growth, Sergio is truly intentional with his career and determined to help others do the same, too.

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We caught up with Kamal Patheja, VP Global Legal Services, who is the sponsor of the "Women@ITS" program. In this podcast, Kamal talks about "Women@ITS", plus gives us many personal and empowering details when it comes to career growth - she has already an impressive 21-year tenure with the Group and many interesting facts to share!

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At IT Services, we deeply value diversity, hence, strive to create gender balance and build a robust female leadership pipeline. This is how the Women@ITS program was born – a 3-month carefully tailored development journey guided by professionals and shared with female colleagues.

What started as a pilot ended up being a great success and this time, we invited two of the program participants to share their impressions. Meet Nicol Dankova, Manager of Cyber Defense Center 24/7 Monitoring & Suba Kanaganayagam, Head of Service Desk Asia. Both Nicol & Suba are great examples of people who own their career and they always remain curious when it comes to their personal & professional development.

In this ITS Insiders special, Nicol & Suba talk about their career journey, their experiences and key takeaways from participating in the Women@ITS program, as well as share their "secret recipes" and advice to inspire all of us towards career growth.

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How to stay intentional and passionate about your IT Services career for 19 consecutive years? Anitha Baskaran, Head of Integration and Salesforce CC, has done it successfully and is determined to continue doing so. ITS Insiders virtually caught up with her to find out more about her career steps and a bit about her personal life.

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In the very first ITS Insiders Podcast, Michael Besser talks about his remarkable career journey and showcases how important it is to own your career.