Today’s Retail industry is seeing its most significant changes in the past 50 years, driven by technology advances and changing consumer needs. A new epoch in Retail has arrived, where only those most agile and adaptable to change will survive. Join David Ciancio and Dave Clements for short stories about how truly Customer First retailers are winning the hearts, and wallets, of shoppers today.
dunnhumby
Brightloom
Loyaly
Sullivan & Stanley
Jake Bauer
Blake Morgan
Walker Information
CS Week
SmartKarrot
Paul Hagen, Mike Manfredo
Seth Adler
Product Marketing Alliance
Alterna CX
Verint Asia Pacific: CX | Customer Engagement | Contact Centre, Martyn Riddle
Zoomin Software
Avaya Podcasts
inSided
Verloop.io
LaunchPod Media
edna
Dr.Gudipati Srinivasa Rao
Andrew Maher - Experience Storyteller
Joshua Enders
Webhelp
Break The Cycle
Bigears
The Become Digital Podcast
Kaimon
Julia Ahlfeldt, Certified Customer Experience Professional
ACF Technologies
Totango
Sharpen
iAdvize
TELUS International
Beyond Philosophy LLC
Acrelec
Adyen UK
Voxpopme
SentiSum
Johann Diaz
Aly Mahan
Chad McDaniel
Kapiche
NET2GRID
Dispatch
Conversation 🇺🇸
ServiceNow Community
Lynn Hunsaker
kubracx
SaleMove
CXToday.com
Qrious
Institute Of Customer Experience Management (Ecole hôtelière de Lausanne)
Mark Slatin
Pixeloute
Modern Aesthetics
Cognitive Search Podcast
Joey Coleman and Dan Gingiss
Bhavika Kochhar
Gustav Kotkas, Qminder
Caspian Studios
Daniel Bausor
JindalX
Mavie John
Paula Hansen, SAP Customer Experience Chief Revenue Officer
Salesforce
Nicereply
Pegasystems Inc.
ProfitWell Recur
Customer Success Podcast
The Jasons Take On...
CELab
CX of M Radio
csmsecrets
Customeruplift.com
Gavin Scott
Gladly
moderncx
Adrian Swinscoe
Productboard
Ipsos
Plantt
Shep Hyken & C-Suite Radio
Freight Invoice Auditing
Lauren Dufresne
Dr. Joseph A. Michelli
Abhijeet Khadilkar
Gainsight
Avaya Podcasts
Ada
Laurence Vincent
Inbenta
Jeanne Bliss
James Buscaglio
Rob Markey, Bain & Company partner and customer experience expert
Planhat & Anika Zubair
RateIt
Adam and Jeannie