Human Capital Lab: Recent Episodes
Bellevue University
The Human Capital Lab podcast will explore the intersection between learning and the lives of the people who make businesses go. Through conversations with select educational and organizational visionaries, we’ll uncover insights about the impact learning can make on employee lives, employee opportunity and corporate outcomes like revenue and profit.
The Human Capital Lab podcast is brought to you by Bellevue University and created to bring creative conversation and exploration to the corporate learning field, including the way that education relates to productivity and human fulfillment. We will explore culture and engagement issues impacting the Future of Work that are top-of-mind for Chief Learning Officers as well as Chief Executive Offices across multiple industries. Bellevue University's Human Capital Lab researches these links. Bellevue University is a leader in serving adult learners around the globe.
The Human Capital Lab Podcast is a Growth Network Podcasts Production.
Leadership is more than giving direction; it’s about sparking the conversations that move people forward. In this episode of the Human Capital Lab podcast, host Dr. Rich Douglas speaks with Nicola Brown, a specialist in dialogue and system relationships, about how leaders can “set the weather” for their teams, bring unspoken tensions into the open, and guide change in ways that preserve trust. The conversation moves from big-picture thinking to grounded examples, revealing how dialogue shapes team dynamics and long-term resilience.
00:00 Introduction to the Human Capital Lab Podcast
01:00 Meet Nicola Brown and her path from ecology to leadership development
03:21 Why dialogue is vital in leadership
06:13 Building trust and integrating new ideas into existing knowledge
08:36 Naming the “elephant in the room” in leadership conversations
10:15 Leading without all the answers and inviting team input
13:05 “Setting the weather” and pacing change for your team
14:45 Asking questions to build trust and agency
18:03 Moving from buy-in to commitment
20:50 Understanding motivations and self-leadership
23:00 How urgency and self-interest can undermine trust
25:00 Radical honesty and curiosity in leadership dialogue
26:14 Using dialogue to uncover team motivations
29:19 Why asking is more powerful than telling
31:00 Linking emotions to outcomes in teams
34:23 Empowering others without losing leadership power
36:16 Leading at the pace of the relationship
37:18 Using questions as a primary leadership tool
38:06 Group-based leadership development at Kokoro
39:36 Always ask the question
40:00 Closing reflections and contact information
Connect with the Guest, Nicola Brown;
- LinkedIn: https://www.linkedin.com/company/kokoro-change/
- Website: https://www.kokorochange.com/
Connect with Rich Douglas;
- LinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/
Connect with the Human Capital Lab;
- Website: https://humancapitallab.org/
- Interested in Being a Guest? https://humancapitallab.org/podcast/
Join Executive Director Rich Douglas in this episode of the Human Capital Lab podcast, featuring Jennifer Sutherland, Global Head of Learning Operations at ZS. Dive deep into discussions about leadership in volatile, uncertain, complex, and ambiguous (VUCA) environments, the importance of strategic thinking in talent development, and the burgeoning role of artificial intelligence. Jennifer shares her insights from her extensive experience in the field, including her thoughts on resilience, decision making, and the impact of generative AI on learning and development. This episode is essential listening for professionals looking to elevate their game in human capital management and navigate the future of work.
00:00 Introduction to the Human Capital Lab Podcast
01:12 Meet Jennifer Sutherland: A Journey in Talent Development
03:01 The Concept of Retirement and Side Gigs
06:19 Understanding VUCA: Volatility, Uncertainty, Complexity, and Ambiguity
09:02 Preparing for VUCA: Building Resilience and Flexibility
19:59 Leadership in VUCA: Strategic Decision Making
25:45 Understanding the Impact of Reactions
26:34 The Parable of the Two Arrows
27:32 Challenges in Leadership Development
28:47 Introduction to VUCA and Skillsets
29:51 Exploring Artificial Intelligence
31:34 Generative AI in Learning and Development
33:25 Practical Applications of AI
41:11 The Role of AI in Education
44:41 Evolving Learning Teams
45:41 Final Thoughts and Farewell
Connect with the Guest, Jennifer N Sutherland;
- LinkedIn: https://www.linkedin.com/in/jennifernsutherland
Connect with Rich Douglas;
- LinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/
Connect with the Human Capital Lab;
- Website: https://humancapitallab.org/
- Interested in Being a Guest? https://humancapitallab.org/podcast/
In this episode of the Human Capital Lab podcast, hosted by Dr. Rich Douglas, we dive into the world of talent development with guest Ken Stockman. With an extensive background in IBM and a fresh perspective on learning versus performance, Ken shares his journey and expertise. Learn about the transition from traditional learning to performance-first learning, the importance of co-creation in training programs, and the nuances of global talent development. Ken also discusses the significance of adopting a consultative mindset and the future of talent development in aligning business outcomes with learning strategies. Tune in for valuable insights and practical strategies to elevate your talent development initiatives. Don't miss this engaging conversation that could reshape your approach to learning and performance in the workplace.
00:00 Introduction to the Human Capital Lab Podcast
00:26 Meet Ken Stockman: A Journey in Talent Development
02:49 Ken's Transition from IBM to Retirement
05:26 The Shift from Learning to Performance
10:59 Becoming a Trusted Advisor in Talent Development
16:29 Continuous Development for Talent Developers
19:23 Engaging Learners in Program Development
20:41 The Importance of Needs Analysis
22:53 Commitment and Performance Expectations
26:22 Global Perspectives on Talent Development
27:14 Cultural Sensitivity in Learning Programs
29:54 Leveraging Cultural Differences for Growth
34:40 Final Thoughts and Networking
Connect with the Guest, Ken Stockman ;
- LinkedIn: https://www.linkedin.com/in/ken-stockman-mba-4185253/
Connect with Rich Douglas;
- LinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/
Connect with the Human Capital Lab;
- Website: https://humancapitallab.org/
- Interested in Being a Guest? https://humancapitallab.org/podcast/
Join Executive Director Rich Douglas on the Human Capital Lab podcast as he delves into the realms of talent development, education, and innovation. In this episode, Rich welcomes Jeffrey Neal, former Chief Human Capital Officer of the Department of Homeland Security and Department of Defense. With extensive experience in both federal and private sectors, Jeff shares his perspectives on the federal workforce, the impacts of political decisions, and the vital role of human capital in government operations.
This episode provides a comprehensive understanding of the workforce's resilience and adaptability amidst significant challenges brought by administrative actions.
00:00 Introduction to the Human Capital Lab Podcast
00:24 Meet Jeffrey Neil: A Career in Human Capital Management
01:35 Jeffrey's Unusual Career Path
03:28 Current Work and Opinions on Federal Workforce
04:07 Challenges Facing the Federal Workforce
05:05 Impact of Political Decisions on Federal Workforce
06:19 Trump Administration's Approach to Federal Workforce
09:07 Consequences of Workforce Reductions
14:13 Historical Context and Comparisons
21:22 Resilience of the Federal Workforce
26:37 The Unsung Heroes of the Federal Workforce
28:04 The Pentagon Attack: A Personal Recollection
30:24 Leadership and Trust in Government
32:13 The Impact of Policy Changes on Federal Agencies
33:09 Future of Government Restructuring
34:31 Challenges and Legal Battles Ahead
35:36 Political Realities and Federal Workforce
43:52 The Importance of Career Employees
48:55 Final Thoughts and Reflections
Connect with the Guest, Jeffrey Neal;
- LinkedIn: https://www.linkedin.com/in/chiefhro/
- Website: https://chiefhro.com/
Connect with Rich Douglas;
- LinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/
Connect with the Human Capital Lab;
- Website: https://humancapitallab.org/
- Interested in Being a Guest? https://humancapitallab.org/podcast/
In this episode of the Human Capital Lab podcast, Dr. Rich Douglas welcomes Chris Taylor from Actionable.co, as they delve into the challenges and strategies of making learning stick in talent development programs. Chris shares insights from his 20 years in the field, discussing the importance of translating learning intentions into daily practices and the role of support systems like accountability partners and managerial involvement.
They explore how technology and methodology at actionable.co make behavior change visible and reportable, enabling better alignment with business objectives. The discussion also touches on effective communication with senior leaders, the strategic role of training beyond content delivery, and the power of leveraging data to demonstrate ROI in learning and development. Tune in to learn practical steps for creating impactful, sustainable change in organizational training programs.
00:00 Introduction to the Human Capital Lab Podcast
00:24 Meet Chris Taylor: Transforming Ideas into Action
01:36 The Challenge of Making Learning Stick
03:28 Creating Support Systems for Lasting Change
10:25 The Role of Coaching in Talent Development
12:55 Engaging Senior Leadership for Effective Change
22:58 Actionable.co: Turning Learning into Daily Practice
32:33 Conclusion and Final Thoughts
Connect with the Guest, ;
- LinkedIn: https://www.linkedin.com/in/chrisjrtaylor/
- LinkedIn: https://www.linkedin.com/company/actionable.co/
- Website: Actionable.co
Connect with Rich Douglas;
- LinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/
Connect with the Human Capital Lab;
- Website: https://humancapitallab.org/
- Interested in Being a Guest? https://humancapitallab.org/podcast/
Join Executive Director Rich Douglas on the Human Capital Lab Podcast as he welcomes Mike Ohata, a seasoned leader in talent development and current talent strategist at St. Charles Consulting Group. In this engaging conversation, Mike shares his journey and perspectives on leadership coaching, the importance of developing a skills-centric organization, and the evolving needs of today's workforce. Learn how organizations can foster a culture of continuous development and investment in their people to achieve greater success. Tune in for valuable insights, especially for HR, talent, and learning professionals.
00:00 Introduction to the Human Capital Lab Podcast
00:23 Meet Mike Ohata: Talent Development Leader
01:34 Mike's Journey and Leadership Coaching
04:36 The Importance of Structured Organizations
07:02 Developing Talent from Within
14:40 Addressing Toxic Leadership
17:28 Transitioning to a New Role
20:54 The Skill-Centric Organization
23:24 The Promotion Dilemma
24:35 Implementing Basic Supervisory Skills
26:43 The Importance of Continuous Development
28:41 Developing Executive Leaders
32:53 The Changing Workforce
40:39 Engaging with the Human Capital Lab
Connect with the Guest, Mike Ohata;
- LinkedIn: https://www.linkedin.com/in/mikeohata/
- Website: https://www.mikeohata.com/
- Purchase Book, The Talent-Fueled Enterprise – A Powerful Approach to Build Tomorrow’s Workforce : https://www.amazon.com/dp/B0D6C28329?ref=myi_title_dp
Connect with Rich Douglas;
- LinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/
Human Capital Lab Links
- Website: https://humancapitallab.org/
- Interested in Being a Guest? https://humancapitallab.org/podcast/
Join Dr. Rich Douglas in this enlightening episode of the Human Capital Lab Podcast as he converses with Vicky Brown, CEO of Idomeneo Enterprises and an experienced human capital manager. Vicky shares her journey from corporate HR to entrepreneurship, providing valuable insights into human capital management, leadership development, and overcoming challenges faced by new managers and entrepreneurs. This episode offers practical advice on building high-performing teams, effective leadership, and leveraging relationships for business growth. Don't miss the free HR tips and tricks at the end of the podcast!
00:00 Introduction to the Human Capital Lab Podcast
00:24 Meet Vicky Brown: Entrepreneur and Human Capital Expert
02:02 The Challenges of First-Time Leaders
03:31 The Importance of Effective Leadership
12:13 Building a Development Roadmap
17:16 Navigating HR Functions and Leadership Development
20:51 Navigating Early Leadership Challenges
22:03 Vicky's Unexpected Entrepreneurial Journey
25:49 Building a Business Through Relationships
32:23 Consulting vs. Sales: Understanding Client Needs
38:06 Key Takeaways and Final Thoughts
Connect with the Guest, Vicky Brown;
- LinkedIn: https://www.linkedin.com/company/idomeneo-enterprises-inc./
- Website: https://idomeneoinc.com/
- Facebook:
Connect with Human Capital Lab;
- Host: Rich Douglas
- LinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/
- Website: https://humancapitallab.org/
- Interested in Being a Guest? https://humancapitallab.org/podcast/
Join Executive Director Rich Douglas on the Human Capital Lab podcast as he delves into the transformative power of organizational culture with Dr. Phillip Meade. Dr. Mead, co-owner and COO at Gallaher Edge, shares his extensive experience, including leading NASA's cultural overhaul following the Columbia shuttle disaster. Discover insights into developing a high-performing company culture based on maturity, diversity, community, and unity.
Learn how these elements provide a competitive edge and foster long-term success in any organization. Don't miss this enlightening discussion on driving impactful change in human capital management.
00:00 Introduction to the Human Capital Lab Podcast
00:26 Meet Dr. Phillip Meade: A Journey in Organizational Culture
00:48 The Columbia Shuttle Disaster: A Defining Moment
03:43 Understanding Organizational Culture and Its Challenges
10:49 Groupthink and Identity in NASA's Culture
15:26 Post-Disaster Changes at NASA
18:09 Promoting Open Communication and Psychological Safety
20:55 The Missing Links: Documenting Organizational Culture
22:29 Exploring Organizational Culture
22:51 The Four Traits of Successful Organizations
23:10 Fostering Maturity in the Workplace
25:19 The Importance of Diversity
26:30 Building Community in a Virtual World
30:47 Achieving Unity in Organizations
31:41 Long-term Cultural Change at NASA
34:28 The Role of Gallaher Edge
35:04 The Power of Culture in Business
41:40 Final Thoughts and Takeaways
Connect with the Guest, Phillip Meade;
- LinkedIn: https://www.linkedin.com/in/philliptmeade/
- Website: http://gallaheredge.com
- Purchase The Missing Links: Launching a High Performing Company Culture: https://www.amazon.com/Missing-Links-Launching-Performing-Company/dp/1637350880
Connect with Human Capital Lab;
- Host: Rich Douglas
- LinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/
- Human Captial Lab Links
- Website: https://humancapitallab.org/
- Interested in Being a Guest? https://humancapitallab.org/podcast/
Join host Rich Douglas as he welcomes Dr. Laura Gallaher to the Human Capital Lab podcast for an insightful discussion on self-acceptance, psychological safety, and effective organizational culture. Dr. Gallaher shares her journey from being an organizational psychologist at NASA working on culture change post-Columbia disaster to becoming a consultant. Learn how self-acceptance can improve self-awareness, help mitigate self-judgment, and drive high performance in organizations. Don't miss this episode for valuable insights on personal growth and leadership development.
00:00 Introduction to the Human Capital Lab Podcast
00:26 Meet Dr. Laura Gallaher: A Journey into Organizational Psychology
02:19 NASA's Cultural Challenges and the Columbia Accident
13:41 The Importance of Psychological Safety
18:06 Self-Awareness and Self-Acceptance
22:16 Personal Stories of Identity and Growth
24:21 The Challenge of Accepting Feedback
25:01 Self-Acceptance and Identity
26:41 The Essence Exercise
27:52 Fluidity in Identity
28:24 Self-Acceptance Quiz
28:57 Paradox Theory
30:24 Impact of Self-Criticism on Leadership
32:45 The Joey and Jamal Story
34:32 Self-Acceptance in Organizations
38:40 The Twilight Zone Analogy
41:06 Final Thoughts and Resources
Connect with the Guest, ;
- LinkedIn: https://www.linkedin.com/in/laura-gallaher-phd/
- Website: https://www.gallaheredge.com/
- Book: The Missing Links: Launching a High-Performing Company Culture
Connect with Human Capital Lab;
- Host: Rich Douglas
- LinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/
- Human Captial Lab Links
- Website: https://humancapitallab.org/
- Interested in Being a Guest? https://humancapitallab.org/podcast/
Join Executive Director Rich Douglas on the Human Capital Lab podcast, where he is joined by Franz Gilbert from Deloitte to discuss the transformative impact of AI and technological advancements on human capital management. Discover how evolving education and innovation create opportunities for talent development, the implications of AI on job redesign, and how HR professionals can stay ahead of the curve in a rapidly changing landscape. Tune in for insights on increasing AI fluency, the future of job roles, and leveraging technology to be strategic business partners. Don't miss the discussion on how training and developing people remain crucial to thriving in the future economy.
00:00 Introduction to the Human Capital Lab Podcast
00:28 Meet Franz Gilbert from Deloitte
00:42 The Role of AI in Human Capital Management
02:46 Staying Updated with Technological Innovations
03:54 The Impact of AI on Job Redesign
06:07 HR's Role in Technological Transformation
11:47 Embracing AI in HR Practices
21:34 The Future of HR and Leadership
23:21 Training and Development in the Age of Robotics
26:34 The Importance of Agility and Resilience
32:17 Closing Thoughts and Opportunities
Connect with the Guest, Franz Gilbert;
- LinkedIn: https://www.linkedin.com/in/franzgilbert/
Connect with Human Capital Lab;
- Host: Rich Douglas
- LinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/
- Human Captial Lab Links
- Website: https://humancapitallab.org/
- Interested in Being a Guest? https://humancapitallab.org/podcast/
In this episode of the Human Capital Lab podcast, hosted by Rich Douglas, we delve into the transformative journey of Anna Cramer, the Chief People Officer and Chief Legal & Compliance Officer at Nebraska Medicine. Anna shares her unique path to her current role, the mission and impact of Nebraska Medicine, and the innovative strategies they employ in talent development, culture building, and workforce retention. Learn how Nebraska Medicine navigates the challenges of healthcare post-COVID, embraces remote work, and remains a frontrunner in the industry by fostering a supportive, inclusive, and progressive work environment. Tune in for an engaging discussion on leadership, innovation, and the future of talent management in healthcare.
00:00 Introduction to the Human Capital Lab Podcast
00:23 Meet Anna Kramer: A Unique Journey in Talent Development
01:00 Nebraska Medicine: An Overview
03:05 Anna Cramer's Role and Responsibilities
05:52 The Importance of Culture at Nebraska Medicine
07:36 Challenges in Talent Development and Retention
17:48 Leadership Development at Nebraska Medicine
20:03 Business Savvy and Organizational Culture
20:54 Accessibility and Leadership Engagement
23:52 Remote Work and Telehealth Innovations
28:16 Future Workforce and Adaptation
30:31 Career Advice and Personal Growth
33:44 Final Thoughts and Reflections
Connect with the Guest, Anna Cramer;
- LinkedIn:
- Website:
Connect with Human Capital Lab;
- Host: Rich Douglas
- LinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/
- Human Captial Lab Links
- Website: https://humancapitallab.org/
- Interested in Being a Guest? https://humancapitallab.org/podcast/
Join us in this episode of the Human Capital Lab podcast, hosted by Rich Douglas, as we explore the critical role of coachability in leadership and talent development with Kevin Wilde, Executive Leadership Fellow at the University of Minnesota. Kevin delves into his book, Coachability: The Leadership Superpower, shares insights from his research on effective coaching, and discusses actionable strategies to maintain and enhance coachability for leaders at all levels. Discover how staying coachable can lead to greater engagement, improved performance, and sustained personal growth. Whether you're a leader, talent developer, or coach, this episode offers invaluable perspectives to help you leverage the power of coachability.
00:00 Introduction to the Human Capital Lab Podcast
00:25 Meet Kevin Wilde: Executive Leadership Fellow
00:50 The CLO Accelerator: A Career Boost
01:47 The Importance of Coachability in Leadership
07:06 Defining Coachability: Mindset and Practices
09:20 The Confidence Curve and Learning Zone
14:46 Common Mistakes Leaders Make
19:02 A Story of Coachability
21:19 The Role of a Chief Learning Officer
22:25 The Importance of Strategic Alignment
23:20 Building a Network of Truth Tellers
26:08 Maintaining Coachability
27:24 Practical Tips for Leaders
30:15 Real-World Examples of Coachability
34:45 The Journey of Continuous Learning
36:14 Conclusion and Final Thoughts
Connect with the Guest, Kevin Wilde;
- LinkedIn: https://www.linkedin.com/in/kevinwilde/
Connect with Human Capital Lab;
- Host: Rich Douglas
- LinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/
- Human Captial Lab Links
- Website: https://humancapitallab.org/
- Interested in Being a Guest? https://humancapitallab.org/podcast/
Join Dr. Rich Douglas as he hosts Francie Jain, founder and CEO of Terawatt, on this episode of the Human Capital Lab podcast. Discover how innovative coaching techniques are transforming employee development and company culture. Francie shares her journey from finance to human capital management, driven by a desire to address the widespread issue of job displacement. Learn about Terawatt's unique approach to tackling burnout, improving communication, and reducing turnover through customized coaching solutions. This episode provides valuable insights for both talent development professionals and coaches alike.
00:00 Introduction to the Human Capital Lab Podcast
00:32 Meet Francie Jain: Founder and CEO of Terawatt
01:22 The Spark Behind Terawatt
04:51 Challenges and Evolution of Terawatt
09:24 Terawatt's Unique Coaching Marketplace
13:24 Case Study: Addressing Burnout in Healthcare
15:31 The Value of Coaching in Reducing Turnover
18:43 Customizing Coaching Solutions for Employers
22:23 Understanding People in Healthcare
23:43 The Role of Coaches in Professional Growth
24:55 The Vision for Executive Coaching
28:09 Challenges and Solutions for Coaches
30:35 Addressing Burnout in Healthcare
32:21 Improving Organizational Communication
34:15 Engaging with Terawatt
40:51 Opportunities with the Human Capital Lab
42:42 Conclusion and Final Thoughts
Connect with the Guest, Francie Jain;
- LinkedIn: http://linkedin.com/in/franciejain/
- Website: https://terawatt.co/
Connect with Human Capital Lab;
- Host: Rich Douglas
- LinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/
- Human Captial Lab Links
- Website: https://humancapitallab.org/
- Interested in Being a Guest? https://humancapitallab.org/podcast/
Join Executive Director Rich Douglas as he kicks off Season 3 of the Human Capital Lab podcast with a deep dive into talent development, innovation, and continuous learning with Dr. Rebecca Murdock, Vice President and Dean of the College of Business at Bellevue University. Learn about Bellevue University's cutting-edge programs, the impact of AI on education, and the essential role of leadership in career advancement. Discover how Bellevue's approach to education can help professionals stay relevant and thrive in today's fast-paced business world.
00:00 Introduction to the Human Capital Lab Podcast
00:17 Season Three Kickoff
00:37 Meet Dr. Rebecca Murdock
00:59 Overview of Bellevue University's College of Business
02:49 International Students and Online Programs
04:53 The Importance of Adult Learning
12:51 AI in Education
16:21 Ensuring Academic Integrity with AI
19:36 Flexible Learning and Student Well-being
32:45 Leadership Competencies in Modern Education
40:30 Final Thoughts and Encouragement
43:22 Conclusion and Farewell
Connect with the Guest, Dr. Rebecca T. Murdock;
- LinkedIn: https://www.linkedin.com/in/rebecca-t-murdock/
- Website: https://www.bellevue.edu/about/colleges/faculty/murdock-rebecca
Connect with Human Capital Lab;
- Host: Rich Douglas
- LinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/
- Human Captial Lab Links
- Website: https://humancapitallab.org/
- Interested in Being a Guest? https://humancapitallab.org/podcast/
In this episode of the Human Capital Lab podcast, hosted by Rich Douglas, we dive deep into talent management and employee mobility with Chris Harrington, Senior Vice President for Sales and Customer Success at Randstad Enterprise North America. Discover innovative strategies for coaching, internal mobility, and retaining top talent.
Hear Chris's insights on the changing relationship between employers and employees, and learn how future-focused organizations can thrive by embracing holistic work-life integration and reskilling initiatives. Tune in to explore how Randstad's pioneering approaches are shaping the future of human capital management.
00:00 Introduction to the Human Capital Lab Podcast
00:32 Meet Chris Harrington from Randstad Enterprise
01:38 Understanding Randstad Enterprise and Its Services
04:19 The Role and Impact of Coaching
07:29 Subscription vs. Pay-Per-Use Models
17:15 Employee Mobility and Retention Strategies
28:42 Lessons from the Military on Employee Development
33:25 Final Thoughts and Takeaways
Connect with the Guest, Chris Harrington;
- LinkedIn: https://www.linkedin.com/in/christopher-harrington/
Connect with Human Capital Lab;
- Host: Rich Douglas
- LinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/
- Human Captial Lab Links
- Website: https://humancapitallab.org/
- Interested in Being a Guest? https://humancapitallab.org/podcast/
Join us for an enlightening episode of the Human CapitalLab podcast featuring guest Josh Perkes, Chief Human Resource Officer at Union Pacific Railroad. Josh shares his unique career journey, from an English degree to business and human resources, and discusses the importance of employee engagement, cross-functional experience, and effective leadership.
Learn about Union Pacific's approach to talent development, safety culture, and the strategic vision guiding their operations. Josh also offers valuable career advice and emphasizes the significance of putting people first in any organization. Don't miss this insightful conversation on unlocking long-term potential in human capital.
00:00 Introduction to the Human Capital Lab Podcast
00:25 Meet Josh Perks: Career Journey and Insights
01:57 Union Pacific's Cross-Functional Experience Program
03:06 Educational Background and Business Savvy
04:14 Field Experience and Its Impact
06:12 Transition to Talent Management
09:02 Union Relations and Workforce Strategy
12:38 Leadership and Strategic Vision
17:47 Connecting with a Distributed Workforce
20:01 The Power of Presence and Connection
20:28 Staying Connected with Employees
21:52 Future Challenges and Opportunities
24:23 Union Pacific's Strategic Focus
26:50 Safety Concerns and Initiatives
29:21 Career Development Advice
36:30 The Importance of People in Organizations
38:12 Conclusion and Final Thoughts
Connect with the Guest, Josh Perkes;
- LinkedIn: https://www.linkedin.com/in/jkperkes/
- Website: https://www.up.com/
Connect with Human Capital Lab;
- Host: Rich Douglas
- LinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/
- Human Captial Lab Links
- Website: https://humancapitallab.org/
- Interested in Being a Guest? https://humancapitallab.org/podcast/
In this episode of the Human Capital Lab podcast, host Rich Douglas sits down with Steve Foerster, President of New World University and a seasoned talent developer in higher education. They explore Steve's journey from information technology to higher education innovation, focusing on a groundbreaking project in Nigeria. Steve shares insights into creating Success Learning Center to deliver training programs that meet the specific needs of Nigerian students and industries. Rich and Steve also discuss the potential for transforming these training programs into stackable credentials that could eventually form the basis of a U.S.-accredited university. This episode is packed with valuable lessons for anyone interested in education, training, and professional development. Tune in to explore innovative solutions for educational and career advancement.
00:00 Introduction to the Human Capital Lab Podcast
00:31 Meet the Guest: Steve Foerster
02:37 Steve's Journey in Higher Education
04:51 The Nigerian Venture: Success Learning Center
06:37 Challenges and Adaptations
15:04 Future Plans and Expansion
25:18 Conclusion and Final Thoughts
Connect with the Guest, Steve Foerster;
- LinkedIn: https://www.linkedin.com/in/stevefoerster/
- Website: https://stevefoerster.com/
Connect with Human Capital Lab;
- Host: Rich Douglas
- LinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/
- Human Captial Lab Links
- Website: https://humancapitallab.org/
- Interested in Being a Guest? https://humancapitallab.org/podcast/
Welcome to another episode of the Human Capital Lab Podcast! Join our host Rich Douglas as he engages with HR consultant Yanika Daniels of Daniels Talent Solutions. In this insightful conversation, they dive into key strategies for managing talent, including recruitment, retention, and leadership development. Yanika also shares personal stories from her career trajectory, moving from the tech sector into human capital, and offers practical advice for those considering a transition to consulting. Don't miss out on expert insights into creating thriving workplaces and the impact of post-COVID work flexibility on employee engagement.
00:00 Introduction to the Human Capital Lab Podcast
00:25 Meet Yanika Daniels: HR Expert
02:46 Yanika's Career Journey
03:34 The Shift to Human Capital
12:56 Transitioning to Independent Consulting
13:57 Building a Successful Consulting Business
20:44 The Reality of Consulting: Beyond Passion
21:35 Creating Thriving Workplaces: Recruitment and Retention
23:22 Post-COVID Work Environment: Flexibility and Mental Health
26:09 Retention Strategies: Data and Employee Engagement
34:43 Leadership Development: Tools and Assessments
38:42 Conflict Resolution: Productive Conversations
40:53 Final Thoughts and Contact Information
Connect with the Guests, Yanika Daniels;
- LinkedIn : https://www.linkedin.com/in/yanikadaniels/
- Website: https://www.danielssolutionsllc.com/
Connect with Human Capital Lab;
- Host: Rich Douglas
- LinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/
- Human Captial Lab Links
- Website: https://humancapitallab.org/
- Interested in Being a Guest? https://humancapitallab.org/podcast/
Join the Human Capital Lab podcast as host Rich Douglas engages with Sarah Truchard, Talent Management Manager at Citgo. With 15 years in the talent management space and a career coaching side gig, Sarah shares her journey from teaching to corporate talent management, her role at Citgo, and the strategies her team employs to enhance leadership development and employee engagement. This episode covers the importance of understanding the business landscape, leveraging strengths, and the potential of AI in talent management. Tune in for insights on navigating the evolving talent management field!
00:00 Introduction to the Human Capital Lab Podcast
00:25 Meet Sarah Truchard: Talent Developer and Career Coach
01:22 The Human Capital Lab Community
02:43 Sarah's Journey in Talent Management
05:22 Role and Responsibilities at Citgo
08:27 Balancing a Side Gig and Full-Time Job
10:14 Leadership Development and Coaching
14:53 Challenges and Opportunities at Citgo
24:10 Impact of COVID-19 on Talent Development
33:09 Future of Talent Development and AI
39:57 Closing Thoughts and Farewell
Connect with the Guests:
- Sarah Truchard: https://www.linkedin.com/in/sarah-cooper-truchard-shrm-scp-33983417/
Connect with Human Capital Lab;
- Host: Rich Douglas
- LinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/
- Human Captial Lab Links
- Website: https://humancapitallab.org/
- Interested in Being a Guest? https://humancapitallab.org/podcast/
In this episode of the Human Capital Lab podcast, we delve into the strategic deployment of resources to enhance employee engagement, productivity, and fulfillment. Topics include the importance of reflecting on learning experiences, the newfound flexibility and freedom of talent in the post-pandemic workforce, the essential skills needed for leadership, and the critical role of trust in human leadership. We also explore effective mentoring practices, the integration of neuroscience in learning, and the significance of data in talent development. Join us as we unlock the long-term potential of human capital.
00:00 Introduction to the Human Capital Lab Podcast
00:20 Reflecting on Learning Experiences
00:55 Talent Flexibility and Workforce Trends
03:47 Strategic Leadership and Trust
05:18 Learning and Development Impact
06:27 The Evolving Science of Learning
08:10 Mentoring vs. Coaching
10:58 Challenges in Talent Development
13:10 Understanding and Using Data
18:17 Conclusion and Next Steps
Connect with the Guests:
- Jess Almlie: https://www.linkedin.com/in/jessalmlie/
- Heath Mello: https://www.linkedin.com/in/heathmello
- Jennifer Nash: https://www.linkedin.com/in/drjennifernash/
- Avi Kahn: https://www.linkedin.com/in/avikahn/
- Teri Hart: https://www.linkedin.com/in/terihart/
- Tricia Beck: https://www.linkedin.com/in/tricia2thrive/
- Neil Thompson: https://www.linkedin.com/in/neilithompson/
- Alaina Szlachta: https://www.linkedin.com/in/drszlachta/
Connect with Human Capital Lab;
- Host: Rich Douglas
- LinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/
- Human Captial Lab Links
- Website: https://humancapitallab.org/
- Interested in Being a Guest? https://humancapitallab.org/podcast/
Welcome to the Human Capital Lab Podcast featuring Rich Douglas, the Executive Director of Bellevue University's Human Capital Lab. In this episode, Rich shares his extensive research on the role of the Chief Learning Officer (CLO). He explains the evolution of Human Resource Development (HRD) into Strategic HRD, focusing on the strategic leadership and responsibilities of CLOs. Rich discusses his grounded theory, research methodologies, and key findings on how CLOs become strategic leaders in their organizations. Tune in to gain valuable insights into the CLO phenomenon, career paths, and the future of talent development.
00:00 Introduction to the Human Capital Lab Podcast
00:25 Meet Rich Douglas: New Director of the Human Capital Lab
00:35 Research on Chief Learning Officers (CLO)
00:58 The Evolution of HRD and Talent Development
01:20 Rich Douglas' Background and Expertise
02:00 Purpose and Implications of the Research
02:27 Defining the Chief Learning Officer
05:30 Theoretical Foundations of HRD
06:48 Qualitative Research Methodology
10:18 CLO Career Path and Roles
15:20 Key Findings and Implications
24:27 Conclusion and Final Thoughts
Connect with Human Capital Lab;
- Host: Rich Douglas
- LinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/
- Human Captial Lab Links
- Website: https://humancapitallab.org/
- Interested in Being a Guest? https://humancapitallab.org/podcast/
In this episode of the Human Capital Lab podcast, host Rich Douglas is joined by Denise McCauley, President and CEO, and MarshaGraesser, Director of Culture and Talent Development at WoodmenLife. They share their expertise on managing and engaging talent in the post-COVID world, emphasizing the importance of remote work balance, intentional engagement, and adaptive leadership. Discover the challenges, strategies, and best practices for fostering a strong company culture, enhancing team performance, and maintaining a sense of community and purpose among employees.
Tune in for valuable insights on navigating workforce engagement in today's dynamic work environment.
00:00 Introduction to the Human Capital Lab Podcast
00:27 Meet the Guests: Denise McCauley and Marsha Graesser
01:16 WoodmenLife: Company Overview and Mission
05:38 Challenges in the Insurance Industry
08:27 Adapting to Post-COVID Work Environment
12:06 Building Connections in a Remote World
19:59 Intentional Leadership and Engagement
20:52 The Challenge of Engagement in Virtual Settings
21:39 The Importance of Dressing for Your Day
22:50 Cultural Shifts and Engagement Strategies
25:11 WoodmenLife’s Unique Culture and Customer Engagement
29:16 Onboarding and Building a Collaborative Community
34:30 Balancing Diverse Workforce Needs
35:46 Encouraging Risk-Taking and Continuous Learning
38:11 Final Thoughts and Encouragement
Connect with the Guests: WoodmenLife ;
- Denise McCauley's LinkedIn: https://www.linkedin.com/in/denise-mccauley-5113465/
- Marsha Graesser's LinkedIn: https://www.linkedin.com/in/marshajgraesser/
- Website: https://www.woodmenlife.org/
Connect with Human Capital Lab;
- Host: Rich Douglas
- LinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/
- Human Captial Lab Links
- Website: https://humancapitallab.org/
- Interested in Being a Guest? https://humancapitallab.org/podcast/
In this Human Capital Lab podcast episode, Rich Douglas hosts Jennifer Nash, a consultant and coach, discussing the importance of human-centric leadership models. They explore the transition from command-and-control management to leadership prioritizing employees over processes, especially in a post-COVID world where remote work has redefined productivity dynamics. Jennifer shares her journey from encountering inspiring leadership styles at Ford Motor Company to developing her consultancy focused on fostering humane leadership.
Key principles such as strategic focus, relational connection, and understanding the human element are discussed as vital for effective leadership. The challenges of moving leaders from technical proficiency to people management are addressed, underscoring the importance of preparing leaders for personnel-based challenges. The episode highlights AI's positive shifts by taking over mundane tasks, allowing leaders to focus on human aspects of managing an engaged workforce.
00:00 Introduction to the Human Capital Lab Podcast
00:30 Meet Jennifer Nash: A Journey to Human Leadership
03:33 The Shift in Leadership Post-COVID
06:53 The Power of Human Leadership: A Personal Story
12:43 Principles of Human Leadership
15:10 Challenges in Leadership Development
22:27 Embracing AI and Human Leadership
25:31 Trust and Leadership in a Hybrid World
28:47 Becoming a Human Leader: Tools and Resources
31:22 Conclusion and Future of Human Leadership
Connect with the Guests: Jennifer Nash;
- LinkedIn: https://www.linkedin.com/in/drjennifernash/
- Website: https://drjennifernash.com/
- Instagram: https://www.instagram.com/drjennifernash/
Connect with Human Capital Lab;
- Host: Rich Douglas
- LinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/
- Human Captial Lab Links
- Website: https://humancapitallab.org/
- Interested in Being a Guest? https://humancapitallab.org/podcast/
In this episode of the Human Capital Lab podcast, host Rich Douglas interviews Erica Holthausen, founder of Catchline Communications. Erica sheds light on the significant benefits of getting published in trade journals and business magazines, especially for professionals in the talent development and human capital management fields. She emphasizes the importance of third-party validation, which can enhance one's personal brand, increase visibility, and build authority in their industry.
Erica also shares her journey from being a litigation attorney to becoming a consultant and publication expert. She offers practical advice for professionals looking to publish their ideas and highlights the difference between writing for periodicals and authoring a book. The discussion underscores the strategic use of writing to achieve specific career or business goals and encourages listeners to start writing, regardless of their initial skill level.
00:00 Introduction to the Human Capital Lab Podcast
00:30 Meet Erica Holthausen: Publishing Expert
01:14 The Importance of Publishing for Professionals
05:14 Erica's Journey: From Attorney to Consultant
14:40 Overcoming Writing Challenges and Finding Your Voice
22:13 Leveraging Publications for Career Growth
29:48 Barriers to Writing and How to Overcome Them
32:11 The Importance of a Shitty First Draft
32:51 Editing While Writing: A Recipe for Disaster
33:55 Testing Ideas Through Articles
35:34 The Chris Rock Method: Testing Material
36:44 From Articles to Books: Building a Body of Work
38:24 The Shelf Life of Written Content
41:34 Publishing Options: Self, Hybrid, and Traditional
46:31 The Value of Writing a Book
55:54 Erica's Writing Practice and Final Thoughts
Connect with the Guests: Erica Holthausen;
- LinkedIn: https://www.linkedin.com/in/ericaholthausen/
- Website: https://catchlinecommunications.com/
Connect with Human Capital Lab;
- Host: Rich Douglas
- LinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/
- Human Captial Lab Links
- Website: https://humancapitallab.org/
- Interested in Being a Guest? https://humancapitallab.org/podcast/
In this episode of the Human Capital Lab podcast, host Rich Douglas is joined by Dr. Alaina Szlachta, owner and operator of By Design Development Solutions. The discussion delves deep into the vital importance of measurement and evaluation in talent development, especially amidst the challenges posed by COVID-19.
Dr. Alaina Szlachta shares her professional journey, human behavior expertise, and research passion. The conversation highlights the integration of data enablement in businesses; the common barriers professionals face regarding data, and the essential role of pre-planning in the effectiveness of training programs. Practical insights include leveraging AI for needs analysis, the significance of triangulation, and actionable strategies featured in Dr. Alaina Szlachta's upcoming book, 'Measurement and Evaluation on a Shoestring,' slated for release in November. The episode encourages talent development professionals to develop business acumen and integrate data into their practices for better decision-making and impactful results.
00:31 Meet Dr. Alaina Szlachta: From Teaching to Consulting
00:39 The Importance of Measurement in Business
02:28 Navigating COVID as a Consultant
03:40 Data Enablement for Small Businesses
04:48 Overcoming the Fear of Data
07:46 Understanding Data and Artifacts
10:28 The Role of ROI and Triangulation in Evaluation
15:18 Planning and Hypothesis in Training Programs
18:28 Consulting and Engaging with Business Leaders
22:46 Client Stories and Data Enablement
24:53 Creating Data-Driven Programs for Startups
25:31 Scaling Small Businesses with Data Enablement
27:01 The Role of Knowledge in Behavior Change
28:32 Introducing the Book: Measurement and Evaluation on a Shoestring
Connect with the Guests: Dr. Alaina Szlachta;
- LinkedIn: https://www.linkedin.com/in/drszlachta/
- Website: https://dralainaszlachta.com/
Connect with Human Capital Lab;
- Host: Rich Douglas
- LinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/
- Human Captial Lab Links
- Website: https://humancapitallab.org/
- Interested in Being a Guest? https://humancapitallab.org/podcast/
This is a Growth Network Podcasts production.
In this episode of the Human Capital Lab Podcast, host Rich Douglas interviews Neil Thompson, founder of Teach the Geek, a service aimed at improving public speaking and presentation skills among technical professionals. Neil shares his personal journey from struggling with presentations as a product development engineer to creating Teach the Geek to help other technical experts enhance their communication skills.
He discusses the process and benefits of his coaching, including an online course and in-person training, and emphasizes the importance of clear communication for technical staff within organizations. The episode highlights how talent development departments can collaborate with Teach the Geek to empower their technical employees to become more effective communicators.
00:25 Meet Neil Thompson
01:06 Neil's Journey: From Research Associate to Product Development Engineer
02:56 The Birth of Teach the Geek
03:51 Teach the Geek: Services and Offerings
04:25 Improving Technical Communication Skills
06:09 The Teach the Geek Process
08:48 Engaging Talent Development Departments
11:16 The Importance of Technical Staff in Presentations
22:02 Conclusion and Final Thoughts
Thank you for joining us on the Human Capital Lab podcast journey. We hope you found inspiration and valuable insights from today's discussions. Be sure to share this episode with your colleagues and friends, and stay tuned for our exciting new season. Remember, continuous learning is the key to unlocking the long-term potential of human capital.
Connect with the Guests: Neil Thompson;
- LinkedIn: https://www.linkedin.com/in/neilithompson/
- Website: https://teachthegeek.com/
Connect with Human Capital Lab;
- Host: Rich Douglas
- LinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/
- Human Captial Lab Links
- Website: https://humancapitallab.org/
- Interested in Being a Guest? https://humancapitallab.org/podcast/
This is a Growth Network Podcasts production.
In this episode of the Human Capital Lab podcast, host Rich Douglas is joined by guest Tricia Beck, an expert in mentoring with a focus on mentoring women. They discuss the multifaceted nature of mentoring, its distinctions from coaching, and the profound impact it can have on both mentors and proteges. Tricia shares insights from her book 'Mentoring Lifts and Inspires Women Empowering,' which provides practical advice for finding and becoming mentors and reflects on the broader implications of mentorship for career development.
Additionally, they touch on the personal benefits of mentorship and Tricia’s second book on communication skills. The episode emphasizes the importance of listening, building trust, and the transformative potential of mentoring relationships in professional and personal development.
00:37 Introducing Guest: Tricia Beck
01:33 Understanding Mentoring
02:34 Mentoring vs. Coaching
04:05 Finding and Becoming a Mentor
08:04 Tricia Beck's Journey and Insights
14:03 The Impact of Mentoring
25:29 Tricia Beck's New Book on Communication
29:15 Closing Thoughts and Contact Information
Thank you for joining us on the Human Capital Lab podcast journey. We hope you found inspiration and valuable insights from today's discussions. Be sure to share this episode with your colleagues and friends, and stay tuned for our exciting new season. Remember, continuous learning is the key to unlocking the long-term potential of human capital.
Connect with the Guests: Tricia Beck;
- LinkedIn: https://www.linkedin.com/in/tricia2thrive
- Website: https://heartfeltworkforce.com/
Connect with Human Capital Lab;
- Host: Rich Douglas
- LinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/
- Human Captial Lab Links
- Website: https://humancapitallab.org/
- Interested in Being a Guest? https://humancapitallab.org/podcast/
This is a Growth Network Podcasts production.
In this Human Capital Lab podcast episode, we sit down with Ana Dirksen, Chief Growth Officer and co-founder of Better Work Media Group (BMG). Ana discusses BMG's legacy programs, new ventures, and the transformation of talent development post-pandemic.
She highlights their renowned CLO Symposium, new virtual CXO practitioner membership, and upcoming initiatives like the CXO Academy. Ana emphasizes BMG’s focus on senior-level L&D leaders, their specialized content, and the importance of networking and community among talent professionals. She also invites practitioners to engage with BMG’s offerings through newsletters, events, and their Learning and Talent Insights article series.
00:36 Introducing Ana Dirksen from Better Work Media Group
01:03 Ana Dirksen's Professional Journey
02:42 Better Work Media Group: Legacy and New Ventures
05:39 Networking and Community Building at BMG
11:30 Virtual and In-Person Events at BMG
16:03 Opportunities for Practitioners at BMG
22:06 Future Plans and Innovations at BMG
24:35 Closing Remarks and Contact Information
Thank you for joining us on the Human Capital Lab podcast journey. We hope you found inspiration and valuable insights from today's discussions. Be sure to share this episode with your colleagues and friends, and stay tuned for our exciting new season. Remember, continuous learning is the key to unlocking the long-term potential of human capital.
Connect with the Guests: Ana Dirksen;
- LinkedIn: https://www.linkedin.com/in/anadirksen/
- Website: https://www.betterworkmedia.com
- Other Resources:
- https://events.chieftalentofficer.co/2024-chief-talent-officer-summit
- https://www.chieflearningofficer.com/
Connect with Human Capital Lab;
- Host: Rich Douglas
- LinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/
- Human Captial Lab Links
- Website: https://humancapitallab.org/
- Interested in Being a Guest? https://humancapitallab.org/podcast/
This is a Growth Network Podcasts production.
In this episode of the Human Capital Lab podcast, host Rich Douglas welcomes Heath Mello, President and CEO of the Greater Omaha Chamber of Commerce. Heath discusses his background in public service, higher education, and economic development, emphasizing the key issues and strategies in talent development, retention, and organizational culture.
The conversation covers the importance of microcredentials, the role of government and higher education institutions, and the evolving expectations of the workforce in a post-pandemic economy. Rich and Heath delve into practical advice for talent developers on making a business case for investment in talent management and explore the challenges and opportunities posed by technological advancements like AI.
00:44 Meet Heath Mello: Background and Experience
03:41 The Importance of Talent Development and Retention
08:25 The Future of Workforce Skills and AI
20:48 The Role of Government in Talent Development
26:07 Making the Business Case for Talent Development
38:39 Special Projects: A New Approach to Employee Growth
43:56 Final Thoughts and Closing Remarks
Connect with the Guest, Heath Mello;
- LinkedIn: https://www.linkedin.com/in/heathmello
Connect with Human Capital Lab;
- Host: Rich Douglas
- LinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/
Human Captial Lab Links
- Website: https://humancapitallab.org/
- Interested in Being a Guest? https://humancapitallab.org/podcast/
This is a Growth Network Podcasts production.
In this episode of the Human Capital Lab podcast, host Rich Douglas converses with Jess Almlie, an experienced talent developer and the founder of Learning Business Advisory Consulting. Jess shares her professional journey, highlighting her transition from various roles in talent development to leading her own consulting business. She emphasizes the importance of being a proactive business partner rather than an order taker, and discusses her consulting strategies that focus on learning, leadership development, and technical training. Jess also explains the significance of effective collaboration, measurement, and continuous learning within talent development. The episode offers valuable insights for talent developers aiming to enhance their strategic impact and partnership with businesses.
00:27 Introduction and Guest Welcome
00:51 Jess Almlie 's Career Journey
02:19 Consulting Focus and Strategy
06:33 Challenges in Talent Development
09:51 Proactive Leadership and Collaboration
23:54 Practicing Collaboration Within Teams
24:15 Awareness and Communication in Talent Development
27:05 Shifting Mindsets for Effective Measurement
30:26 Curiosity and Business Savvy in Evaluation
35:08 Developing Talent Developers
37:54 Final Thoughts and Key Takeaways
40:06 Conclusion and Contact Information
Connect with the Guests;
- Jess Almlie :
- LinkedIn: https://www.linkedin.com/in/jessalmlie/
Connect with Human Capital Lab;
- Host: Rich Douglas
- LinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/
Human Captial Lab Links
- Website: https://humancapitallab.org/
- Interested in Being a Guest? https://humancapitallab.org/podcast/
This is a Growth Network Podcasts production.
In this episode of the Human Capital Lab podcast, Rich is joined by Dorie Clark, an acclaimed author and speaker known for helping individuals build their professional reputations. The discussion delves into the importance of being recognized for your expertise, especially in a crowded and noisy environment. Dorie emphasizes the need for content creation, social proof, and networking to establish a robust professional identity.
She also addresses common concerns about self-promotion, arguing that making your work known is separate from bragging. Additionally, the episode touches on the implications of AI in the workforce and provides actionable advice for both employees within organizations and aspiring solopreneurs to advance their careers. The conversation is enriched by practical insights on effective networking, client acquisition, and the significance of evolving alongside technological advancements. The episode concludes with actionable steps and resources for listeners to enhance their professional journeys.
00:00 Introduction to the Human Capital Lab Podcast
00:27 Meet Dorie Clark: Author, Speaker, and Reputation Creator
02:15 The Importance of Professional Identity
02:48 Navigating Perceptions and Meritocracy
04:42 Recognized Expert: Content Creation, Social Proof, and Networking
10:18 The Value of Expertise in Organizations
12:25 AI and the Future of Talent Development
22:45 Dorie Clark's Career Journey and Advice for Aspiring Entrepreneurs
28:39 Effective Networking Strategies
31:25 Conclusion and Resources
Connect with the Guests;
- Dorie Clark:
- LinkedIn: https://www.linkedin.com/in/doriec
- Website: https://dorieclark.com/
Connect with Human Capital Lab;
- Host: Rich Douglas
- LinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/
Human Captial Lab Links
- Website: https://humancapitallab.org/
- Interested in Being a Guest? https://humancapitallab.org/podcast/
This is a Growth Network Podcasts production.
In this episode of the Human Capital Lab Podcast, host Rich Douglas introduces Kimberli Jeter, head of River Wolf Group Consulting. Together, they explore the pivotal role of networking in professional success, the formation and benefit of communities of practice, and the transition from traditional employment to consulting.
Jeter shares her extensive background in international development and the importance of leveraging networks for business growth. This insightful conversation highlights practical tools for consultants and the transformative potential of collaborative communities.
00:00 Introduction to the Human Capital Lab Podcast
00:27 Meet Rich Douglas and Kimberly Jeter
01:34 Kimberly Jeter's Professional Journey
04:14 The Power of Networking in Consulting
08:20 Transitioning to a Consulting Career
11:26 Joining and Benefiting from a Community of Practice
18:46 Formulating a Consulting Practice
24:48 Taking Over the Practice
25:40 The Power of Community Chats
26:19 Volunteering and Networking
27:21 Creating a Welcoming Culture
28:34 Cross-Department Dynamics
30:37 Learning from Associations
34:04 Facilitating a Community of Practice
38:19 Building a Consultant Marketplace
41:42 Final Thoughts and Gratitude
Thank you for joining us on the Human Capital Lab podcast journey. We hope you found inspiration and valuable insights from today's discussions. Be sure to share this episode with your colleagues and friends, and stay tuned for our exciting new season. Remember, continuous learning is the key to unlocking the long-term potential of human capital.
Connect with the Guests;
- Kimberli “KJ” Jeter:
- LinkedIn: https://www.linkedin.com/in/kimberlijeter/
- Website: www.riverwolfgroup.com
Connect with Human Capital Lab;
- Host: Rich Douglas
- LinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/
- Human Captial Lab Links
- Website: https://humancapitallab.org/
- Interested in Being a Guest? https://humancapitallab.org/podcast/
This is a Growth Network Podcasts production.
This episode of the Human Capital Lab podcast features a recap of conversations with Dr. Eli Bendet-Taicher, CLO head of global learning and development at Wix.com, and Teri Hart, author of Hardwired to Learn: Leveraging the Self-Sustaining Power of Lifelong Learning. Dr. Eli shares his journey from an engineering background to leading L&D in the tech world, emphasizing the importance of creating learning programs tailored to the audience's needs and integrating soft skills and technology education.
Teri Hart discusses the inspiration behind her book, highlighting the necessity for L&D leaders to debunk learning myths, leverage neuroscience, and integrate lifelong learning into daily routines. The episode also explores the significance of balancing AI and human intelligence, addressing systemic biases, and fostering an inclusive and safe corporate culture. Additionally, Dr. Eli and Teri touch upon future trends for L&D professionals, stressing the need for tech savviness, data literacy, and a strategic approach to learning that aligns with evolving organizational needs.
00:00 Welcome to the Human Capital Lab Podcast
00:34 Insights from Dr. Eli Bendet-Taicher: A Journey from Academia to Corporate L&D
03:13 Teri Hart's Insights on Learning Myths and Neuroscience
05:26 Dr. Eli Shares Lessons from His First Role and the Importance of Knowing Your Audience
06:31 Balancing AI and Human Intelligence: Insights from Teri Hart
08:45 Dr. Eli on DE&I Initiatives in a Global Organization
12:09 Teri Hart Discusses Six Barriers to Learning
13:53 Future Trends for L&D Professionals: Insights from Dr. Eli
15:41 Teri Hart on Future Projects for L&D Professionals
16:55 Closing Remarks and Upcoming Season Teaser
Thank you for joining us on the Human Capital Lab podcast journey. We hope you found inspiration and valuable insights from today's discussions. Be sure to share this episode with your colleagues and friends, and stay tuned for our exciting new season. Remember, continuous learning is the key to unlocking the long-term potential of human capital.
Connect with the Guests;
- Teri Hart:
- LinkedIn: https://www.linkedin.com/in/terihart/
- Book: Hardwired to Learn: Leveraging the Self-Sustaining Power of Lifelong Learning
- Dr. Eli Bendet-Taicher
- LinkedIn: https://www.linkedin.com/in/dr-eli-bendet-taicher/
Learn more at Humancapitallab.org
This is a Growth Network Podcasts production.
This episode of the Human Capital Lab podcast features our very first episode, Adele Cook, the CLO for the Arizona Department of Economic Security, discussing the evolution of her agency's learning and development approach, and the significance of empathy in leadership. With over 25 years of experience, Cook leads a team of 155 learning professionals dedicated to staff engagement and knowledge. She highlights her agency's transition, from a small team focused on management training to a comprehensive learning unit offering over 585 modules, including job skills training, leadership, and professional development. Cook emphasizes the role of empathy and servant leadership in managing her team and fostering a supportive environment, especially during the global pandemic and technological transitions. The conversation delves into strategies for balancing empathy with productivity, the transformative impact of empathetic leadership on workplace dynamics, and practical advice for leaders aiming to enhance empathetic practices. Cook recommends resources for further learning, underscoring the importance of empathy in creating a positive working climate and driving employee engagement and retention.
00:00 Welcome to the Human Capital Lab Podcast
00:22 The Importance of Empathy in Leadership
00:50 Introducing Adele Cook: A Leader in Learning and Development
01:27 Adele's Journey: Transforming the Arizona Department of Economic Security
04:08 Empathy as a Core Leadership Principle
07:24 Balancing Empathy with Productivity
10:13 The Transformative Impact of Empathetic Leadership
12:46 Advice for Enhancing Empathetic Leadership Practices
16:04 Resources for Further Learning on Empathy in Leadership
16:56 Closing Remarks and Upcoming Season Teaser
Please subscribe to the podcast on your favorite podcast platform to be updated on our upcoming season.
This Human Capital Lab bonus episode features Jennifer Budveit from episode 9, the Director of Global Learning and Development at Tiffany Company, and Nick Allen from episode 12, Director of HR Business Partner for CNA Insurance. Jennifer shares her journey from being a professional ballerina to an HR and Talent Development professional. She highlights the importance of teaching the value of learning and development to other teams and the role of data in evaluating impact. Nick emphasizes understanding the organization and its goals before rolling out global programs, and talks about strategic initiatives to improve business operations. The episode drives home the importance of continuous learning, leveraging existing resources, and engaging with thought leaders in and outside the organization.
00:00 Introduction to the Human Capital Lab Podcast
00:20 Revisiting Past Episodes: Jennifer Budveit's Journey
00:43 Jennifer's Insights on Learning and Development
03:07 Nick Allen's Episode: A Focus on Strategic Initiatives
03:34 Nick's Approach to Understanding Business Operations
06:02 Learning Lessons from Jennifer
07:36 Nick's Tips for Talent Development
08:54 Conclusion: The Importance of Learning in Organizations
We're back for Season 2! And excited to present a new host.
Rich Douglas, a seasoned scholar-practitioner, shares his journey from the military to academia, emphasizing the pivotal role of bridging real-world experience with scholarly insights in the Human Capital Lab. Joined by Jason, they explore the evolution of the Lab and its critical role in advancing talent development.
Big Takeaways:
-
Introduction to New Host: Rich's journey reflects the significance of merging practical experience with academic pursuits while sharing his background.
-
Purpose of the Human Capital Lab: It serves as a dynamic platform uniting practitioners and scholars to innovate in human capital management.
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Vision for the Human Capital Lab: Advancing Talent: Focused on building a virtual marketplace for talent development through scholarly contributions and real-world applications.
Learn more at Humancapitallab.org
This is a Growth Network Podcasts production.
Life after COVID has gone for zero to 100 in no time at all, forcing employers and talent to adapt to this new pace. Now more than ever, we must all develop a better connection to empathy. We know that the stress level among our teammates has sky-rocketed in the past few years - leading to decreasing emotional intelligence and for many, resignations. Leaders need to show empathy for their teams; while also assuring productivity. We're revisiting this important topic from a new vantage point by re-releasing our interview with Adele Cook, CLO for the Arizona Department of Economic Security.
Big Takeaways:
- Managing the tension between empathy and productivity does not have to be complicated.
- Be curious and kind by asking “why” questions.
- Having a servant leadership mindset is key to leading with empathy.
Learn more at Humancapitallab.org
This is a Growth Network Podcasts production.
Last season, our two "Straight from the CEO" episodes were hugely popular so we made a special episode highlighting meaningful clips from those conversations featuring CEO guests Avi Kahn and Mike Cassling.
Avi started his career with construction company Hilti in 2004. He was promoted several times until 2017 when he became CEO of Hilti North America. In 2020, he joined the Group Executive Board with responsibility for the American and Asian Markets.
Mike Cassling, Chairman and CEO of CQuence Health Group, and CEO of Cassling. Cassling sells and services world-class medical imaging equipment to hospitals in several regions across the U.S.
Their experiences may have been unique, but their challenges were similar. Tune-in to hear how they each approach the role of leadership and development in their respective company's success.
Humancapitallab.org
This is a Growth Network Podcasts production.
Global leadership competency is essential in today's knowledge economy. Unlike physical goods, the trade of information requires a level of human interpretation to translate, analyze and apply the data making cultural competence and global perspective skills for today's leaders. It is also crucial to look to your organization's priorities in order to align your L&D initiatives to them.
Michelle is joined by Nick Allen, Director & HR Business Partner for CNA Insurance, to discuss talent development programs and more.
Nick brings 20 years of experience as a progressive Talent Development leader and trusted business advisor with focus on improving business returns through positioning, developing and leveraging human capital. His concentration has spanned from supporting the growth of high-performance teams at a local level all the way to leading the rollout of various talent development programs across the globe.
Big Takeaways:
- Becoming a student is the first step to being a good leader.
- On a global scale, small adjustments and implementations can become quite complex.
- It's important to understand the organization's priorities in order to align them with L&D goals.
Humancapitallab.org
This is a Growth Network Podcasts production.
Diversity does not look the same in every culture. A company like Wix operates in 190 countries and has to go the extra mile in order to implement and measure their DE&I efforts.
Michelle's guest is Dr. Eli Bendet-Taicher, Global Head of Learning & Development at Wix to discuss how diversity, equity & inclusion strategies are embedded into everything they do at Wix.
Eli is a leader with 20 years experience in both technical and educational leading positions in a variety of organizations, including the high-tech industry, academic institutions, and governmental agencies. Eli is also a scientist and an award winning lecturer who believes in data as the driver for making the best business decisions.
Big Takeaways:
- Training can create an emotional response that will stick with learners long after the learning experience.
- DE&I efforts benefit from guidelines that prioritize inclusivity.
- Measurement and data are the key to successful learning programs.
Humancapitallab.org
This is a Growth Network Podcasts production.
Learning Leaders want to understand how to interface with senior leadership better and secure a voice in future planning. But perhaps, as important, they want to know how senior leaders think about Learning & Development - and how they can better align what they do with the highest priorities of the business. In Part 2 of the Straight from the CEO series, Michelle speaks with Mike Cassling, Chairman and CEO of CQuence Health Group, and CEO of Cassling. Cassling sells and services world-class medical imaging equipment to hospitals in several regions across the U.S. Under his leadership, CQuence and its partner companies have earned multiple recognitions, including Modern Healthcare’s ranking as one of the Best Places to Work in Healthcare for multiple years, including two years at #1. Big Takeaways: Companies stand to benefit by developing their employees not only professionally, but personally as well. Moving away from doing annual reviews in favor of opening ongoing dialogues can be more impactful long term. When learning and development become a key part of your cultural beliefs, it produces key results.
http://www.Humancapitallab.org (Humancapitallab.org ) This is a http://growthnetworkpodcasts.com (Growth Network Podcasts) production.
Companies spend a considerable amount of money on learning and development (L&D). With recent SEC reporting requirements and the intense competition for employees and retaining them, companies need to understand the impact of their L&D spending more than ever before. Michelle is joined by Jennifer Budveit, Director of Global Learning & Development with Tiffany & Company to discuss how to build a successful measurement strategy. Jennifer's first career was Professional Ballerina. For her second, she found the HR and Talent Development space and quickly fell in love with the industry. She has been an L&D leader for over 20 years and worked in multiple industries with a consistent focus on global, large-scale organizations. Jennifer has an ongoing focus on evaluation strategies to measure the impact and value of talent programs to achieve key business results. Big Takeaways: Storytelling is a critical skill in all aspects of business. L & D professionals have the responsibility to translate what they do into the language of the business they are serving. No data is bad data.
http://humancapitallab.org%20/ (Humancapitallab.org ) This is a http://growthnetworkpodcasts.com/ (Growth Network Podcasts) production.
With 2.8 million fewer Americans working today compared to February of 2020, L&D leaders in every industry are re-examining educational benefits and how to use them more strategically to combat challenges in recruitment, retention, and employee productivity. To turn their TA benefits into more robust "education as a benefit" offerings, some companies and organizations are seeking out partners to help them realize educational benefits as a competitive advantage. Our guest today, Sherrye Hutcherson, has insight and experience into how to evaluate these third-party partners from her experiences as an HR executive for large employers and as a higher education leader. Big Takeaways: Companies will require different training and skills competencies from new employees, so higher education should prepare to provide those based on company needs. Students, especially adult learners, have more opinions on what they want to learn and what they expect from their credentials or degree programs. Educational relationships between companies, students, and schools can help remove the number one barrier, which is cost.
http://humancapitallab.org (Humancapitallab.org ) This is a http://growthnetworkpodcasts.com (Growth Network Podcasts) production.
Researchers have identified that learning is positive for health and that longevity and education are linked. Our guest today is the perfect person to help us unravel this topic that's relevant to us all today, and as we age. When you think about an L & D leader’s aspirations to build cultures of learning and gain a firm understanding about how lifelong learning can be harnessed to move our businesses forward, there is no better investment than listening to this episode. Michelle is joined by Teri Hart, a learning expert and work futurist. She talks about her book; “Hardwired to Learn,” and how her work as the CLO of Zurich North America centers learning in the fight for work sustainability. Big Takeaways: How to create a philosophy around people that sees them as investable rather than expendable or replaceable. Learning hacks, and how the brain changes when we learn hard things. We all have a purpose to elevate human consciousness in a unique way.
http://www.humancapitallab.org (Humancapitallab.org ) This is a https://growthnetworkpodcasts.com (Growth Network Podcasts) production.
How do Learning Leaders earn the ability to impact their organization more effectively? Avi Kahn, CEO of https://www.hilti.com/ (Hilti) North America, sat down with Michelle to discuss how senior leaders think about Learning & Development - and how they can better align what they do with the highest priorities of the business. Avi started his career with Hilti in 2004. He was promoted several times until 2017 when he became CEO of Hilti North America. In 2020, he joined the Group Executive Board with responsibility for the American and Asian Markets. Big Takeaways: Learn specific action steps you can take to align learning and development with corporate strategic plans. How L&D affects Hilti’s ability to retain talent. How to address Executive Team skeptics who see learning as an expense to cut vs. An investment.
http://humancapitallab.org (Humancapitallab.org ) This is a http://www.growthnetworkpodcasts.com (Growth Network Podcasts) production.
As learning leaders seek to earn and keep a seat at the strategy table, they must be able to accurately measure people effectiveness and process efficiencies. The ability to predict or forecast human performance requires an understanding of the WHAT, WHY, and HOW of human performance. For today's episode, Dave Gregory and Jay Delling, co-founders of https://conatus3.com/ (Conatus3), will share stories of measuring people and intentionally changing behavior to improve results. Big Takeaways: Measuring emotional intelligence includes seven categories; communication skills, interpersonal skills, personal motivators, self-awareness, self-management, social awareness, and social skills. Human capital data verifies how unique every human is, and how that can benefit an organization. Measuring human capital throughout the employee’s lifecycle with a company is a great way to measure the learning effectiveness of your company’s programs.
https://www.humancapitallab.org (Humancapitallab.org) This is a http://www.growthnetworkpodcasts.com (Growth Network Podcasts) production.
It's clear that Leadership skills evolve over time to fit the workforce climate and needs. Today we want to explore this evolution and get to what the hot topics and approaches for leadership development are, with guest Trisha Greguras. Trisha Greguras is the director of continuing education for Bellevue University's college of continuing and professional education. Learn why leadership development is such a benefit to an employee’s entire life, not just their work life. Big Takeaways: How to avoid employee burnout by improving organizational communication. People have been so focused on diversity and inclusion as a separate entity. We really need to pull that into leadership programs and embed it into the changes. Power skills are transferable human skills, and will be applied to every relationship you have out in the world.
Learn more at Humancapitallab.org This is a Growth Network Podcasts production.
Decades of research have shown reinforcing culture is an effective way to improve business outcomes, increase growth, and support employee engagement. There are so many ways to approach reinforcing culture, but one that is truly effective is putting learning and leadership budgets directly towards it. In this episode, Michelle is joined by Tomissa Smittendorf, the Director of North America Sales Learning & Development for the Kellogg Company to discuss ways you can support company culture with learning dollars. Tomissa has a passion for creating a culture of learning, emphasizing capability building and collaborating across the organization to drive impact. Big Takeaways: Exploring fun ways to support company culture with learning is the best approach. You have to have fun at work! It’s all about activating the intentional learner mindset, so each and every employee can learn, grow, and thrive. A great way to prioritize a culture of learning with an organization is to create and implement a learning advisory board.
Humancapitallab.org This is a Growth Network Podcasts production.
As businesses are experiencing "The Great Resignation", companies need to understand the impact of their L&D spending more than ever before. Joining us to dive into this really relevant topic is David Vance, Executive Director for the Center for Talent Reporting which helps Learning Officers understand learning impact measurement. David is also the former President of Caterpillar University, where he worked to ensure the right education and training were in place to meet the needs of Caterpillar's 97,000 plus employees. Big Takeaways: The Securities and Exchange Commission requiring publicly traded companies in the USto disclose human capital measures enforces that human capital is the primary driver of value for most organizations. The key to making human capital measurement relevant to your CLO or CEO is catering to their goals and making it clear what you will do with this data to help them accomplish them. Use the importance of disclosing learning measurements as leverage for getting the resources you need.
Check out centerfortalentreporting.org for reporting information as well as Humancapitallab.org This is a Growth Network Podcasts production
When we consider our current state of affairs in terms of workforce wellness and productivity, one of the most under-emphasized behaviors among leaders maybe empathy. We know that the stress level among our teammates has sky-rocketed in the past two years - leading to decreasing emotional intelligence and for many, resignations. Leaders need to show empathy for their teams; while also assuring productivity. With us to discuss this important topic is Adele Cook, CLO for the Arizona Department of Economic Security. Big Takeaways: Managing the tension between empathy and productivity does not have to be complicated. Be curious and kind by asking “why” questions. Having a servant leadership mindset is key to leading with empathy.
Learn more at Humancapitallab.org This is a Growth Network Podcasts production.
Are you ready to unlock the long-term potential of human capital? Join us on The Human Capital Lab, a podcast for Learning and Development leaders who understand that education is the link between employee fulfillment and corporate productivity. We’ll explore topics like how to evaluate learning ROI , what it takes to move frontline workers to leadership roles, the secret to future-proofing your workforce, and so much more. The Human Capital Lab podcast is a Growth Network Podcasts production brought to you by Bellevue University. For more about Bellevue University’s Human Capital Lab, head to humancapitallab.org.