Powersports Strategy: Recent Episodes
David Archibald
I have spent 35 years working in almost every department in the dealership setting. With over 17 years in the automotive industry and 18 years in the Powersports industry, I know the challenges each department faces in balancing profit and customer satisfaction. Now my goal is to help connect you with some of the industry’s experts and together we can help you achieve your dealership's goal.
It's time to break the cycle and become the undeniable choice for that next big step! It’s not that complicated. In the first episode of The Leadership Lab, I’ll show you a proven strategy to consistently exceed expectations and become the unforgettable candidate your boss can't ignore.
As a manager, are you stuck solving your employees’ problems? In this episode of Powersport Strategy, we tackle this common challenge with a powerful tool: the 1:3:1 rule that I learned from Dan Martell.
In this episode, we explore the SHAPE method for leading effective sales meetings. Learn how to Support, Highlight, Advise, Promote, and Emphasize daily improvement for your sales team.
In this episode, we explored the significance of follow-up in building lasting customer relationships beyond the initial sale. We discussed the importance of timely follow-up calls, personalized communication, and genuine engagement to foster customer loyalty and retention. Remember, people don't care what you know until they know how much you care. Tune in to discover effective strategies for nurturing relationships with your customers long after the sale.
In this episode, we uncover the secrets to getting your sales team on board with CRM tools and treating them like personal assistants. From understanding the benefits to addressing common resistance and providing comprehensive training, learn how to maximize the potential of CRM tools to drive sales success.#CRMTools #SalesSuccess #MotorcycleSales #BusinessGrowth #TrainingAndDevelopment #PEPSeries
In this episode of the PEP series, we delve into the art of mastering prospecting techniques to effectively find customers for your motorcycle dealership. From understanding the concept of prospecting to leveraging digital tools and platforms, we explore strategies to drive sales and grow your customer base. Tune in to discover the secrets of successful prospecting and take your dealership's performance to new heights!
Welcome to episode 2 of the PEP series on Powersports Strategy! In this episode, we dive into the importance of mastering the greeting process in motorcycle dealership sales. From setting the right tone to building rapport with customers, the initial greeting plays a crucial role in shaping the customer's experience and driving sales success. Join us as we explore the key elements of a disciplined greeting and share practical tips for making memorable first impressions in your dealership.
In this episode of Powersports Strategy, we kick off our PEP series by exploring the crucial link between processes and overall performance in motorcycle dealerships. From understanding the significance of well-defined processes to identifying gaps and implementing improvements, we delve into the essential steps for optimizing dealership operations. Join us as we uncover the impact of processes on customer satisfaction and share strategies for teaching and implementing processes across departments.#PowersportsStrategy#PEPSeries#DealershipProcesses#PerformanceOptimization#CustomerExperience#MotorcycleDealership#ProcessImprovement#OperationsManagement#BusinessStrategy#DealerLife
It's been some time, but I’m thrilled to have you back on Powersports Strategy! In today's episode, I had the pleasure of chatting with Mr. Gianluca Maggiori, who is now Head of Sales at the legendary Italian brand, MV Agusta. So, let's jump right in as we delve into the exciting details of PIERER Mobility's game-changing takeover of MV Agusta's distribution and discover the ambitious plans that this significant partnership has in store for the future.
I am very happy to have Joseph Andrea Perucca on my podcast show. He gives great insight on the supply chain issues we are facing today.
Super thankful for Tony Gonzalez from Garage Composites for joining me in this episode.
I am super excited to have Chris Downie as my guest on Powersports Strategy. Chris is a highly respected consultant in the Automotive and Powersports industry. He is the founder of Silver Bullet Business Advisory. General Managers, Dealer Principals, Owners, Investors - This is the show for YOU to get insight on the importance of Strategic Business Planning and Business plan for your company.
I am super excited to have Steve Jones as my guest on Powersports Strategy. Steve is one of the most respected consultants in the Powersports industry.
🔷Service Advisor
🔷Shop Foreman
🔷Service Manager
🔷General Manager
🔷Dealer Principle
🔷Owner
This is the show for YOU to get tips on making more money in service and have better CSI Through better productivity and QC.
In my interview, Mr. Cuong Dang - CEO of Forbes Vietnam gives us advice on how to provide good Customer Service to the customers that their time is spread thin.
I had a great time interviewing Dr. Wade! He is super interesting and gives his insight on how important service after the sale is.
I have spent 35 years working in almost every department in the dealership setting. With over 17 years in the automotive industry and 18 years in the Powersports industry I know the challenges each department faces in balancing a profit and customer satisfaction. Now my goal is to help connect you with some of the industry’s experts and together we can help you achieve your dealerships goals.
I am not looking to get anything out of this except to help people find success and and best practices to help them be better operators. Now I want to help as many people as possible, no matter the industry. In today's world it is harder than ever to set your dealership apart from the competition. I'm here to help individuals that are unsatisfied with the ordinary, and striving on achieving greatness.
To my friends, family, colleagues and customers thank you for your support. Stay with me because there are many great things to come. To my new friends reach out to me if I can help in anyway.