Digital Economy Hub: Recent Episodes
digitaleconomyhub
Digital readiness is essential for navigating the next decade to ensure companies not only survive but thrive. And we believe in cutting through the ‘industry jargon’ and simplifying all the over-the-top information that is out there about the Digital Economy.
That is why we created this hub to provide you with relevant and valuable content to deconstruct the digital economy. A place where digital experts will explain and discuss all about this realm.
Have you established the policies for your online business? Join Eric Flammang and Renae Barrett in this episode of the DDE Talk, as they unpack what sort of legal documents and concepts you need to be familiar with and have established prior to starting your online business.
Guests: Eric Flammang (Profile) and Renae Barrett
All information is general in nature. It has been provided in good faith, without considering any personal circumstances, financial situation or needs. While all reasonable care has been taken to ensure that it is accurate and opinions fair and reasonable, no warranties are provided. Before acting consider if it is appropriate to your situation and consult an expert. Information is current as per day of publication. Subject to change without notice.
Once your online business is making sales and going well, it’s time to scale up, however it can be tempting to move too fast. In this episode, Eric Flammang and Douglas Gunn discuss some of the key fundamental rules that e-commerce operators should follow when wanting to scale up their online business.
Guests: Eric Flammang (Profile) and Douglas Gunn (Profile)
All information is general in nature. It has been provided in good faith, without considering any personal circumstances, financial situation or needs. While all reasonable care has been taken to ensure that it is accurate and opinions fair and reasonable, no warranties are provided. Before acting consider if it is appropriate to your situation and consult an expert. Information is current as per day of publication. Subject to change without notice.
In this episode, Laura Johnstone and Douglas Gunn discuss how to measure the success of your online business. Laura explains 3 key performance metrics to help you understand the progress of your e-commerce platform. These 3 topics are website performance, advertising engagement, and financial metrics.
Guests: Laura Johnstone (Profile) and Douglas Gunn (Profile)
All information is general in nature. It has been provided in good faith, without considering any personal circumstances, financial situation or needs. While all reasonable care has been taken to ensure that it is accurate and opinions fair and reasonable, no warranties are provided. Before acting consider if it is appropriate to your situation and consult an expert. Information is current as per day of publication. Subject to change without notice.
Want to know how to find the best product to sell online? In this episode, Laura Johnstone and Eric Flammang will explain to you how to better understand the product market, as well as guide you through what factors to consider when selecting a good product.
Guests: Laura Johnstone (Profile) Eric Flammang (Profile)
All information is general in nature. It has been provided in good faith, without considering any personal circumstances, financial situation or needs. While all reasonable care has been taken to ensure that it is accurate and opinions fair and reasonable, no warranties are provided. Before acting consider if it is appropriate to your situation and consult an expert. Information is current as per day of publication. Subject to change without notice.
What makes a successful business? Whether you're a start-up or have been in business for a long time, one aspect that needs to be considered when trying to build a successful business is finding an area of the market that hasn’t been tapped into yet or something already in the market but could be done better. In this episode, Laura Johnstone and Paul Gallo will help guide you to your point of difference and help you stand out from the competition.
Guests: Laura Johnstone (Profile) Paul Gallo (Profile)
All information is general in nature. It has been provided in good faith, without considering any personal circumstances, financial situation or needs. While all reasonable care has been taken to ensure that it is accurate and opinions fair and reasonable, no warranties are provided. Before acting consider if it is appropriate to your situation and consult an expert. Information is current as per day of publication. Subject to change without notice.
Welcome to our E-commerce starting in business series! This series will provide valuable content for entrepreneurs wanting to start their online e-commerce businesses. In the first episode, Eric Flammang and Paul Gallo will give you a step-by-step process on applying a SWOT Analysis framework to increase the probability of your business's success.
Guests: Eric Flammang (Profile) Paul Gallo (Profile)
All information is general in nature. It has been provided in good faith, without considering any personal circumstances, financial situation or needs. While all reasonable care has been taken to ensure that it is accurate and opinions fair and reasonable, no warranties are provided. Before acting consider if it is appropriate to your situation and consult an expert. Information is current as per day of publication. Subject to change without notice.
With the e-commerce industry booming, many Australians want to start their own online business. In this episode, Eric Flammang and Laura Johnstone discuss important considerations for entrepreneurs to think about, especially with how planning is as essential for online stores as it is for a brick-and-mortar store.
Guests: Eric Flammang (Profile) Laura Johnstone (Profile)
All information is general in nature. It has been provided in good faith, without considering any personal circumstances, financial situation or needs. While all reasonable care has been taken to ensure that it is accurate and opinions fair and reasonable, no warranties are provided. Before acting consider if it is appropriate to your situation and consult an expert. Information is current as per day of publication. Subject to change without notice.
In this episode, Laura Johnstone and Eric Flammang speak about the importance of digital transformation for your business and how automation or integration between platforms and the wide range of electronic payment providers in the market today allow customers to pay you quickly and more efficiently.
Guests: Eric Flammang (Profile) Laura Johnstone (Profile)
All information is general in nature. It has been provided in good faith, without considering any personal circumstances, financial situation or needs. While all reasonable care has been taken to ensure that it is accurate and opinions fair and reasonable, no warranties are provided. Before acting consider if it is appropriate to your situation and consult an expert. Information is current as per day of publication. Subject to change without notice.
The Federal budget for 2021 announced a lot of investment on Digital Transformation for businesses. In this episode Eric Flammang and Muhammad Ayoob will go through all the details of the budget that applies for the Digital economy.
Guests: Eric Flammang (Profile) Muhammad Ayoob (Profile)
All information is general in nature. It has been provided in good faith, without considering any personal circumstances, financial situation or needs. While all reasonable care has been taken to ensure that it is accurate and opinions fair and reasonable, no warranties are provided. Before acting consider if it is appropriate to your situation and consult an expert. Information is current as per day of publication. Subject to change without notice.
Are you venturing into platforms like Uber, AirBNB or share rides and have questions on how you should declare that income? In this episode Laura Johnstone and Eric Flammang will discuss all of the details of tax planning for the gig economy.
Guests: Eric Flammang (Profile) Laura Johnstone (Profile)
All information is general in nature. It has been provided in good faith, without considering any personal circumstances, financial situation or needs. While all reasonable care has been taken to ensure that it is accurate and opinions fair and reasonable, no warranties are provided. Before acting consider if it is appropriate to your situation and consult an expert. Information is current as per day of publication. Subject to change without notice.
There are multiple reasons why your company may require an audit other than due to requirements of laws and regulations. In this episode Muhammad Ayoob and Eric Flammang will go through all the reasons you should think about getting an audit beyond compliance done for your business.
Guests: Eric Flammang (Profile) Muhammad Ayoob (Profile)
All information is general in nature. It has been provided in good faith, without considering any personal circumstances, financial situation or needs. While all reasonable care has been taken to ensure that it is accurate and opinions fair and reasonable, no warranties are provided. Before acting consider if it is appropriate to your situation and consult an expert. Information is current as per day of publication. Subject to change without notice.
A good estate plan protects beneficiaries and young children, it can spare big tax bites and if done properly it can also eliminate the likeliness of a family mess down the track. We see more and more people overlooking an increasingly important and valuable kind of property: their digital assets, in this episode Principal Eric Flammang and Laura Johnstone will discuss everything you need to consider for your digital estate plan.
Guests: Eric Flammang (Profile) Laura Johnstone (Profile)
All information is general in nature. It has been provided in good faith, without considering any personal circumstances, financial situation or needs. While all reasonable care has been taken to ensure that it is accurate and opinions fair and reasonable, no warranties are provided. Before acting consider if it is appropriate to your situation and consult an expert. Information is current as per day of publication. Subject to change without notice.
Cyber-security is all about protecting digital assets and has become a hot topic in recent times. In this podcast Muhammad Ayoob will talk with Peter Maynard from CyberMetrix who is an expert in the field. We discussed this the impact of cyber risks and security, particularly on small to medium-sized businesses.
Guests: Muhammad ayoob (Profile) Peter Maynard (Profile)
All information is general in nature. It has been provided in good faith, without considering any personal circumstances, financial situation or needs. While all reasonable care has been taken to ensure that it is accurate and opinions fair and reasonable, no warranties are provided. Before acting consider if it is appropriate to your situation and consult an expert. Information is current as per day of publication. Subject to change without notice.
In this episode of our DDE Talk, Laura Johnstone will interview one of her long time client Mary Saunders to talk about her Digital Transformation during 2020 and the COVID lockdown. They will go through all of the trials of Mary's journey while transforming her face-to-face business model to full digital.
Guests: Laura Johnstone (Profile) Mary Saunders (Profile)
All information is general in nature. It has been provided in good faith, without considering any personal circumstances, financial situation or needs. While all reasonable care has been taken to ensure that it is accurate and opinions fair and reasonable, no warranties are provided. Before acting consider if it is appropriate to your situation and consult an expert. Information is current as per day of publication. Subject to change without notice.
In this day and age, there’s no excuse for not knowing what your customers want. Gone are the days of untargeted mass broadcasting. The digital age has brought about widened reach, but pinpoint targeting accuracy. In this episode Eric Flammang will talk with William Buck's Marketing manager in Queensland, Nat Pacheco, about how data can transform your marketing activities. Nat has been in the marketing and branding industry for over a decade and has worked in marketing agencies in Australia and overseas.
Guests: Eric Flammang (Profile) and Nat Pacheco (Profile)
All information is general in nature. It has been provided in good faith, without considering any personal circumstances, financial situation or needs. While all reasonable care has been taken to ensure that it is accurate and opinions fair and reasonable, no warranties are provided. Before acting consider if it is appropriate to your situation and consult an expert. Information is current as per day of publication. Subject to change without notice.
Now is a perfect time for companies to truly commit to digital transformation. Businesses are continually facing shifts in demands and expectations from their customers, and their overall competitive pressures are dramatically increasing. “Disrupt” or be “Disrupted”! In this episode Eric and Muhammad will talk about how you can create value to your business being innovative and creative.
Guests: Eric Flammang (Profile) and Muhammad Ayoob (Profile)
All information is general in nature. It has been provided in good faith, without considering any personal circumstances, financial situation or needs. While all reasonable care has been taken to ensure that it is accurate and opinions fair and reasonable, no warranties are provided. Before acting consider if it is appropriate to your situation and consult an expert. Information is current as per day of publication. Subject to change without notice.
The easiest way to understand internal controls is to start by thinking about businesses and their da- to-day operating policies and procedures. These dictate how we go about performing our daily tasks in the running of the business. In this episode, Muhammad Ayoob and Laura Johnstone will discuss all about the importance and risks regarding internal controls.
Guests: Laura Johnstone (Profile) and Muhammad Ayoob (Profile)
All information is general in nature. It has been provided in good faith, without considering any personal circumstances, financial situation or needs. While all reasonable care has been taken to ensure that it is accurate and opinions fair and reasonable, no warranties are provided. Before acting consider if it is appropriate to your situation and consult an expert. Information is current as per day of publication. Subject to change without notice.
Marketing nowadays is on everybody's mouth, but not a lot of people know how to start actually positioning their business and brand to their customers. In this episode Eric Flammang will talk with William Buck's Marketing manager in Queensland, Nat Pacheco about the steps to start developing a marketing mindset and a quick guide to start your marketing strategies. Nat has been in the marketing and branding industry for over a decade and has worked in marketing agencies in Australia and overseas.
Guests: Eric Flammang (Profile) and Nat Pacheco (Profile)
All information is general in nature. It has been provided in good faith, without considering any personal circumstances, financial situation or needs. While all reasonable care has been taken to ensure that it is accurate and opinions fair and reasonable, no warranties are provided. Before acting consider if it is appropriate to your situation and consult an expert. Information is current as per day of publication. Subject to change without notice.
In this episode, Senior manager Eric Flammang will interview a very special guest, Karl Schwantes, and discuss all things Google My Business. Karl is the Managing Director of Xennox Diamonds and 5 star Google Reviews Australia. With over 550 x 5 star Google Reviews for Xennox Diamonds for the unforgettable experience they create, Karl has a signature method for generating 5 star Google reviews. In 2019 their 5 star Google framework generated over 173 clients and more than $1.01M in revenue.
Guests: Eric Flammang (Profile) and Karl Schwantes (Profile)
All information is general in nature. It has been provided in good faith, without considering any personal circumstances, financial situation or needs. While all reasonable care has been taken to ensure that it is accurate and opinions fair and reasonable, no warranties are provided. Before acting consider if it is appropriate to your situation and consult an expert. Information is current as per day of publication. Subject to change without notice.
One of the biggest changes in mindset that needs to be considered when setting up a new business is that you are responsible for your own income tax. This new responsibility of paying tax can be quite daunting when looking at your cashflow for a new business - In this episode Eric and Laura will discuss how much to put aside, when to put it aside, when do you need to pay it and how do you know how much to pay when you start a business.
Guests: Laura Johnstone (Profile) Eric Flammang (Profile)
All information is general in nature. It has been provided in good faith, without considering any personal circumstances, financial situation or needs. While all reasonable care has been taken to ensure that it is accurate and opinions fair and reasonable, no warranties are provided. Before acting consider if it is appropriate to your situation and consult an expert. Information is current as per day of publication. Subject to change without notice.
Australian Businesses have had to shift their mindsets and quickly adapt to changing circumstances as a result of COVID-19. The Australian government is well aware of these challenges and the utmost necessity for the nation to enact a well-rounded and pro-active plan to support these businesses. In this episode Eric and Muhammad will discuss how this circumstances will affect the SME’s which are not equipped with the necessary resources to efficiently move to the digital realm on their own as well as cover the impacts of the Budget for the Digital Economy.
Guests: Eric Flammang (Profile) and Muhammad Ayoob (Profile)
All information is general in nature. It has been provided in good faith, without considering any personal circumstances, financial situation or needs. While all reasonable care has been taken to ensure that it is accurate and opinions fair and reasonable, no warranties are provided. Before acting consider if it is appropriate to your situation and consult an expert. Information is current as per day of publication. Subject to change without notice.
It’s reassuring to hear the Prime-minister’s words recently that “Australian Digital Economy is crucial to jobs recovery” and the Government is investing in 5G digital skills capability, regulatory technology (regtech), financial technology (fintech) and open banking. In this episode Janelle and Eric will help you understand more about these innovations.
Guests: Janelle Manders (Profile) Eric Flammang (Profile)
All information is general in nature. It has been provided in good faith, without considering any personal circumstances, financial situation or needs. While all reasonable care has been taken to ensure that it is accurate and opinions fair and reasonable, no warranties are provided. Before acting consider if it is appropriate to your situation and consult an expert. Information is current as per day of publication. Subject to change without notice.
Disasters occur every so often and take us by surprise. It’s in these times that businesses need to act fast to ensure critical services continue to be offered to customers. Muhammad Ayoob and Eric Flammang discuss how not only is continuity of the business in the short term important, but if the scenario is not dealt with properly, the business may not be able to recover and operate in future.
Guests: Eric Flammang (Profile) and Muhammad Ayoob (Profile)
All information is general in nature. It has been provided in good faith, without considering any personal circumstances, financial situation or needs. While all reasonable care has been taken to ensure that it is accurate and opinions fair and reasonable, no warranties are provided. Before acting consider if it is appropriate to your situation and consult an expert. Information is current as per day of publication. Subject to change without notice.
What does the concept of the ‘new normal’ means for businesses operating in the digital realm? Given these tumultuous times, there has been a focus on disruption, transformation and innovation, In this episode Janelle Manders and Eric Flammang discuss all about the ‘Basics’ those business tenets that never seem to go out of favour. They may operate or transact differently than before yet they fundamentally deal with issues that are as relevant today as they were in the past.
Guests: Janelle Manders (Profile) Eric Flammang (Profile)
All information is general in nature. It has been provided in good faith, without considering any personal circumstances, financial situation or needs. While all reasonable care has been taken to ensure that it is accurate and opinions fair and reasonable, no warranties are provided. Before acting consider if it is appropriate to your situation and consult an expert. Information is current as per day of publication. Subject to change without notice.
Most businesses operating an international business already are navigating the intricacies of the international taxation framework. And yes the use of the word “framework” is intentional rather than “system” because a proper and global set of uniform rules does not yet exist. In this episode Eric Flammang and Laura Johnstone will discuss all the International Taxation challenges.
Guests: Eric Flammang (Profile) Laura Johnstone (Profile)
E-commerce Tax Checklist
All information is general in nature. It has been provided in good faith, without considering any personal circumstances, financial situation or needs. While all reasonable care has been taken to ensure that it is accurate and opinions fair and reasonable, no warranties are provided. Before acting consider if it is appropriate to your situation and consult an expert. Information is current as per day of publication. Subject to change without notice.
Laura Johnstone and Eric Flammang discuss all issues surrounding the GST and E-commerce international transactions taxation.
Guests: Laura Johnstone (Profile) Eric Flammang (Profile)
All information is general in nature. It has been provided in good faith, without considering any personal circumstances, financial situation or needs. While all reasonable care has been taken to ensure that it is accurate and opinions fair and reasonable, no warranties are provided. Before acting consider if it is appropriate to your situation and consult an expert. Information is current as per day of publication. Subject to change without notice.
As the internet is global, businesses using it will typically become involved in international transactions, and the specific tax ramifications which flow from that. And for e-commerce businesses inexperienced in this area, there will be a risk of non-compliance simply arising through a lack of knowledge. Eric Flammang and Janelle Manders will expand on the issue and answer all your questions on the matter.
Guests: Eric Flammang (Profile) Janelle Manders (Profile)
All information is general in nature. It has been provided in good faith, without considering any personal circumstances, financial situation or needs. While all reasonable care has been taken to ensure that it is accurate and opinions fair and reasonable, no warranties are provided. Before acting consider if it is appropriate to your situation and consult an expert. Information is current as per day of publication. Subject to change without notice.
Eric Flammang and Laura Johnstone discuss how important it is for businesses to gain visibility and control over cash flows and how forecasting assists business to stay “agile” in this rapidly changing environment.
Guests: Laura Johnstone (Profile) Eric Flammang (Profile)
All information is general in nature. It has been provided in good faith, without considering any personal circumstances, financial situation or needs. While all reasonable care has been taken to ensure that it is accurate and opinions fair and reasonable, no warranties are provided. Before acting consider if it is appropriate to your situation and consult an expert. Information is current as per day of publication. Subject to change without notice.
In this podcast Laura Johnstone and Eric Flammang explore the ins and outs of digital transformation and everything a business should consider when starting on this journey.
Guests: Laura Johnstone (Profile) Eric Flammang (Profile)
All information is general in nature. It has been provided in good faith, without considering any personal circumstances, financial situation or needs. While all reasonable care has been taken to ensure that it is accurate and opinions fair and reasonable, no warranties are provided. Before acting consider if it is appropriate to your situation and consult an expert. Information is current as per day of publication. Subject to change without notice.
Janelle Manders discusses the frameworks in which organisations can practice the concepts of digital innovation and transformation. Listen now to find out how these discussions can help you frame your thinking on how best to leverage the benefits of the digital economy.
Guests: Janelle Manders (Profile) Laura Johnstone (Profile)
All information is general in nature. It has been provided in good faith, without considering any personal circumstances, financial situation or needs. While all reasonable care has been taken to ensure that it is accurate and opinions fair and reasonable, no warranties are provided. Before acting consider if it is appropriate to your situation and consult an expert. Information is current as per day of publication. Subject to change without notice.
Eric Flammang and Laura Johnstone highlight the benefits of cloud computing to e-Commerce businesses and as clients what you need to consider when looking to implement cloud based solutions.
Guests: Laura Johnstone (Profile) Eric Flammang (Profile)
All information is general in nature. It has been provided in good faith, without considering any personal circumstances, financial situation or needs. While all reasonable care has been taken to ensure that it is accurate and opinions fair and reasonable, no warranties are provided. Before acting consider if it is appropriate to your situation and consult an expert. Information is current as per day of publication. Subject to change without notice.
Janelle Manders answers questions on the transformation of the digital economy and how best to assess your organisation and identify the opportunities. Listen now to find out how these discussions can help you frame your thinking on how best to leverage the benefits of the digital economy.
Guests: Janelle Manders (Profile) Laura Johnstone (Profile)
All information is general in nature. It has been provided in good faith, without considering any personal circumstances, financial situation or needs. While all reasonable care has been taken to ensure that it is accurate and opinions fair and reasonable, no warranties are provided. Before acting consider if it is appropriate to your situation and consult an expert. Information is current as per day of publication. Subject to change without notice.
Is E-commerce and Big Data transforming the way Australians do business?
Guests: Laura Johnstone (Profile) Eric Flammang (Profile)
All information is general in nature. It has been provided in good faith, without considering any personal circumstances, financial situation or needs. While all reasonable care has been taken to ensure that it is accurate and opinions fair and reasonable, no warranties are provided. Before acting consider if it is appropriate to your situation and consult an expert. Information is current as per day of publication. Subject to change without notice.