OG Ops Podcast: Recent Episodes
Jordan Henderson
On the OG Ops Podcast, Jordan Henderson and Brandon Redlinger speak with actual operations practitioners. The ops folks you know who are rolling up their sleeves and solving the tough problems day in and day out.
In those conversations they push past any one traditional Operations category and discuss in depth topics in Business Ops, Sales Ops, Marketing Ops, Revenue Ops, CS Ops, and more.
And in doing so, hopefully help you all identify ways to grow in your role and your business
It's time for office hours! This week we tackle questions about attribution, CPQ, building cross departmental alignment, and how to effectively ask for a raise.
Send your questions to the gang to make sure they get answered!
This week on the OG Ops Pod, Brandon hosts our guest Joe Lee to talk about all things attribution. Jordan didn't even bother to show up because he's heard enough about this attribution stuff.
Don't be like Jordan, listen in to hear more about attribution.
Alec was at pilates.
Elliott Leonard joins the crew to talk about adding product usage data into the crm - How to identify the data you need, add it to the CRM, set KPIs, track adoption, put it in the hands of sellers, and a few more things.
As is tradition we rant about slack, Brandon recommends a few books, and it gets weird.
Enjoy
We've covered some of the intricacies of hiring for Ops roles in a previous episode, but more importantly in this episode we chat through some of our own best practices in landing an ops role. Finding roles, applying, interviewing, and negotiating in Ops
This week on the OG Ops pod we fire through a bunch of audience questions, like:
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How many different AE/SDR Roles should you have?
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How do you know someone is sand bagging when you have a data question?
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What is the simplest, effective way to measure the spend ROI on marketing campaigns?
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How do you feel about in person events in 2023?
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What to do when your manager tells you to be more strategic?
This week on the OG Ops Podcast we're sharing a recent conversation about how to use attribution properly. Ursula Ayrout hosts the conversation between Stephanie Chang, Greg Poirier, and Jordan.
Avoid the bickering between sales and marketing, how to use an attribution model without the nonsense.
This week Brandon hosts as we talk through how to hire ops folks. 1) How to set up your hiring process for success, 2) Where to find candidates, 3) How to structure your interviews with some sample questions, 4) How to actually Hire and plan the first 90 days.
It's a Brandon Episode!
Greg Poirier (CEO, Cloud Kettle) joins the OG Ops Pod to talk all things Product-Market Fit. What is it, How do you know when you've found it, what that means for your business, and how to keep your team in shape if you find yourself riding a product-market fit wave.
We also answer a "This week on LinkedIn" question about keeping your data (mad) scientists happy, and Brandon probably offers up some books to read. Enjoy
This week on the OG Ops pod we fire through a bunch of audience questions, like:
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Is Alec at Pilates?
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Do RevOps leaders need to know SOQL
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What are our favorite analytics tools?
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Who is the real customer of Ops?
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How do you use time-series based analytics?
and
- Who makes the best scented candles that money can buy?
This week it's all about commerce powered CRM. Connor Jeffers joins the OG Ops Pod to talk about how to connect commerce data to your CRM, what you can do to action it once it's in there, and the value it can add to your business.
Liam Darmody (the myth, the man, the legend) joins us this week to talk about talent marketing ops. How to optimize your recruiting sales funnel, Key hiring KPIs, and levers you can pull to help your company hire more successfully. We also dive into how ops folks can shift from tactical to strategic by diving into talent marketing operations and helping optimize the talent "Buyers journey".
Amanda Garza joins the OG Ops Podcast to tell us what she's working on since we last saw her in Episode 1. In this episode we go get an update on her account scoring: how they're using it, and what they plan to do next
We also talk through the importance of establishing agreed upon definitions across your revenue organization, and how to do it.
This week your hosts tackle a list of questions from the audience about who we we go to for mentorship and how to find a mentor, what operational issues keep us up at night, how to move from tactical to strategic, and about a half of a dozen other questions.
Send us your questions at Ogopspod.com
Morgan Boyer joins the OG Ops Podcast to talk all things Deal Desk - What is it? When do you need one? What does a great deal Desk look like, and how do you get from nonexistent to great deal desk in 3 months? - Asked and Answered
There are “new” tools, and then there are “new to you” tools.
Your company has been using them for 2 years, but they have never really been properly administered.
You paid for a Ferrari but you’re driving it like an 88 Honda Civic.
This week DJ Eaton joins the OG Ops Podcast to talk about absorbing new tools and how to turn the Civic into a Ferrari.
This week David Taub joins the OG Ops Pod to talk through a full funnel analysis, from conversion through deal close we talk through the things you should be looking at in order to identify the leaks. We focus on Pipeline conversion rates, velocity, and funnel health metrics all while making sure your buyer has a most excellent journey.
Andy Mowat joins the OG Ops pod to talk about how Revops can work with data science, how to implement a PLG strategy, and what he's working on at gated.
Jessica Kao joins the OG Ops podcast to talk about how she leverages the scientific method in her Ops process, how to make data based decisions (and when to make them), and how to communicate effectively as an ops professional.
On "This Week on LinkedIn" we answer a question about how to get ahead in your ops career - hint, communication and alignment are 90% of the job.
Brandon and Jordan dive into a few trending Rev Ops topics (product outages, communities), and then answer a few audience questions starting at the 19-minute mark
- How do you implement account scoring in the CRM automatically?
- What data points should we look at when determining what new markets to enter?
- How do you use Linkedin for prospecting?
Jeff Davis joins the OG Ops Podcast to tell us what he's been working on. In this episode we go deep into a tech stack audit, how to do it, why it's important, and a few pro tips on how to manage your tech stack like a pro.
This week on LinkedIn Question: " How do you analyze reports and deliver concise action items?"
Jen Igartua guest hosts this episode with Rachel Nazhand and Jordan Henderson to discuss what it’s like to lead operations at a company – when to be scrappy vs when to bring in the big guns, and how to create cross functional buy in.
The Pod goes international!
Anna Aldred joins the OG Ops Podcast to talk about setting up lifecycle, setting up lead scoring, and living in Canada As always we dropped the summary bullet points in the first 3 minutes of the episode, so if you only have time to listen to that, respect.
Ali Seibel joins the OG Ops Podcast to talk about the ever changing world of operations. How to avoid showing up to a test unprepared, even if you're not quite sure what the questions are, and the topic might shift.
We also attack the Green Bay Packers, and talk about some Ops Oops, Enjoy!
Before you dive in, check out this brief introduction episode so you know what to expect on the podcast!
Amanda Garza joins the OG Ops Podcast to tell us what she's working on. In this episode we go deep into setting up account scoring: how to use it, what data should define it, what data should be excluded, how to calculate it, how to implement it, and most importantly how to iterate and evolve.