XaaS the Mic: Recent Episodes

CloudBlue

XaaS the Mic is CloudBlue’s podcast which is all about the world of XaaS, otherwise known as Everything as a Service, presented by Ben Hewison.

In each episode, we will discover the benefits of XaaS for businesses like Telcos, Managed Service Providers, ISVs, Tech Vendors, and IT distributors. And we'll learn about how XaaS affects key topics including the IT supply chain, SaaS, and the wider business world.

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Welcome to XaaS the Mic, a CloudBlue podcast all about the world of XaaS or Everything as a Service.

In this episode, we speak with Dyanix’s Director of strategic Partnership, Cheryl Barker about a wide range of topics including the importance of marketplaces, the decision to utilize CloudBlue’s ecosystem instead of developing their own, and how Dyanix has collaborated with CloudBlue to create an innovative digital marketplace that is shaping the future.

Cheryl Barker as she sheds light on how Dyanix’s solutions have become more versatile and customer-focused. Their marketplace features key solutions like Linkando, Workspace 365, and Apty, that are shaping the future.

For Dyanix, this move into CloudBlue’s ecosystem isn't just about growth – it's about supporting their partners by seamlessly integrating their solutions into a user-friendly online hub. Simplifying purchasing, streamlining administrative tasks, and fostering collaboration with our value-added approach.

Dyanix is a leading solutions provider that serves more than 4000 partners across Europe with hardware, software and services solutions focusing on digital transformation.

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In this episode of XaaS the Mic, our host Ben Hewison talks to Sanjib Sahoo, EVP and Chief Digital Officer, Ingram Micro, and Uddhav Gupta, President, CloudBlue, live from Ingram Micro’s Global Cloud and Innovation Summit in Las Vegas.

Sanjib, Uddhav, and Ben discuss the importance of a culture of innovation and the concept of thinking like a 'Chief Value Officer'. They delve into the experience economy and why it's crucial for businesses to focus on delivering value rather than just launching products or services. They also look at why Sunday night is so different from Monday morning. Here’s a quick run-through of the topics they covered:

How is your Digital Fitness?

Sanjib and Uddhav introduce the concept of 'Digital Fitness', likening it to physical fitness. Just as physical fitness requires a lifestyle change and ongoing commitment, so does digital fitness. It's about a mindset change and continuous digital transformation, not just about technology.

Be your own Chief Value Officer

Sanjib emphasizes the need for everyone in an organization to think like a 'Chief Value Officer'. This means focusing on delivering value in every aspect of the organization, from business operations to engineering.

Moving Beyond Transaction

The panel discusses the shift from transactional to interactional relationships with customers. They highlight the importance of creating memorable experiences to foster customer loyalty and stickiness.

Why the Subscription Economy?

The conversation touches on the rise of the subscription economy and the importance of recurring revenue (ARR) as a measure of success. They discuss the predictability and trust that comes with ARR and how it ties to business outcomes.

Tips for Improving Digital Fitness

Sanjib and Uddhav share tips for improving your digital fitness, including connecting with people, disrupting thought processes, and continuously transforming. They also recommend assessing your organization's readiness for digital transformation, learning from others, and executing on your plans.

Listen to the full episode here.

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Welcome to XaaS the Mic, a CloudBlue podcast all about the world of XaaS or Everything as a Service.

Your host Ben Hewison, Global Editor at CloudBlue, takes you on a journey with a new expert guest for each episode. This episode's special guest is Scott Sackett, Sr VP of Business Development and Channel at AvePoint.

AvePoint is a company that specializes in data management, migration, and protection in Microsoft Cloud. In this episode, Scott and Ben delve into a wide range of topics, including the importance of having a great relationship with channel partners, the complexities of data migration, and the massive potential of marketplaces. Listeners will learn all about how AvePoint manages and protects data in Microsoft Cloud.

Scott also shares his thoughts on how today’s cloud solutions have enabled small and medium-sized businesses take advantage of technology that wasn’t available 20 years ago. This episode is perfect for anyone interested in learning more about the benefits of cloud solutions for data management and migration.

Tune in to this thought-provoking XaaS the Mic episode as we explore how AvePoint is at the forefront of helping businesses migrate, manage, and safeguard their data in the cloud. Don't miss your chance to gain practical knowledge in the world of XaaS from an expert in the field.

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Knowledge Base is CloudBlue’s podcast all about the topics and ideas in Everything as a Service (XaaS), Software as a Service (SaaS), the XaaS ecosystem and its players, and everything we would like to inform and educate the world about.

This episode is all about IT Managed Service Providers (aka the MSPs), presented by Ashwin Kumar, CloudBlue Product Manager, and in-house IT expert.

He will talk about what MSPs are and how they have evolved over the years, and cover some of their current challenges and opportunities in the age of Cloud.

He will also cover their market size and the latest trends emerging out of it and talk about the ways in which they can differentiate themselves and grow their annual recurring revenue.

Quick episode summary

Managed Service Providers (MSPs) are third-party companies that manage a customer's IT infrastructure and end-user systems, such as contract management, email solutions, data storage, hardware repair, software updates, cybersecurity, IT asset management, technical support, and more.

MSPs can offer their own native services, a provider's services, or a mix of both, and work on a subscription service model, where they charge the customer on a monthly basis as per the Service Level Agreements.

According to a Gartner report, the Cloud Managed Service market is expected to reach $102 billion by 2025, and 26% of large organizations in mature economies will engage with MSPs for ongoing support of cloud-based strategic digital technology transformation.

MSPs play a crucial role in the end-to-end digital supply chain and are a key player in the subscription economy, making it important for them to stay ahead of the game in the competitive and rapidly evolving Cloud Managed Service market.

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Spotlight On is CloudBlue’s podcast all about our ecosystem vendors, a deep dive into their products, solutions, services, culture, and how they work in and with the CloudBlue XaaS ecosystem.

This episode is all about Hostopia, the global, white-label division of Deluxe.

Hostopia delivers a white-label platform for Deluxe's suite of small business solutions, such as e-commerce, web design and hosting, email, and much more.

Alongside our presenter, Ben Hewison, Global Editor at CloudBlue, we have Matt Ball from Hostopia, their Business Development Director EMEA, and a specialist in digital marketing and eCommerce for SMEs.

Quick episode summary

In this episode, Ben and Matt deep dive into the Hostopia offering, how it works in the CloudBlue ecosystem, what they do for SMEs, and how they have worked with the CloudBlue platform to expand their reach into their market.

Hostopia is the global, white-label division of Deluxe, delivering a white-label platform for Deluxe's suite of small business solutions.

Established in 1999 and acquired by Deluxe in 2008, Hostopia provides reliable and proprietary solutions for hosting and email with in-house development and technology teams and data centers around the world.

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Welcome to XaaS the Mic, a CloudBlue podcast!

XaaS the Mic is CloudBlue’s podcast all about the world of XaaS, otherwise known as Everything as a Service.

Here your host Ben Hewison, Global Editor at CloudBlue, will take you on a journey with a new guest for each episode who will add their expert views on the topic of conversation.

This episode is on the Golden Age of SaaS, with a very special guest, Daniel Shapiro, CPO from PartnerStack.

PartnerStack is on a mission to change the way companies reach customers through channel sales. PartnerStack enables companies to reach more customers through partnerships. They help some of the fastest-growing companies like Asana, Intuit, and Freshworks with the tools required to build, manage, and scale channel partner programs. The network brings companies and channel partners together.

Quick episode summary

In this episode, Ben and Daniel deep dive into the Golden Age of SaaS – but what do we mean by that?

There are currently approximately 30,000 SaaS companies. The global SaaS market size was estimated at USD 165.9 billion in 2021 and is expected to reach USD 186.6 billion in 2022. In 2019 SaaS accounted for 25% of the enterprise software market. SaaS revenue to grow 11% at a compounded annual growth rate (CAGR) until 2028, reaching $780 billion or 81% of the enterprise software market.

In this episode, we talk about:

  • Why will SaaS eat software?
  • The art of what’s possible
  • How Coronavirus accelerated the shift to remote work & digitalization
  • The decentralization of IT
  • Why are there so many SaaS companies?
  • How are SaaS companies today different from a decade ago?
  • What’s the opportunity for SaaS?

And so much more!