The State of the Laundry Industry: Recent Episodes
Laundry 'Matt'
Keep up to date with the latest trends in the laundry industry, with an emphasis on wash and fold and pickup and delivery. The host operates Super Suds laundromat, which brings in over ONE MILLION DOLLARS of gross revenue in wash and fold per year from a single location and is also the co-founder of Curbside Laundries software which makes point of sales for laundromats and offers integrated pickup and delivery solutions, too. There is always a lot to learn in this quickly evolving industry.
Laundry 'Matt' interviews Monica Wales of Happy Laundry in Spokane, Washington. Monica discusses her journey from owning a laundromat, offering pickup and delivery, building out a dedicated processing center, and how to acquire Commercial Accounts for exponential growth.
One of her tools for success is the Less Annoying CRM (LACRM) to keep track of each commercial laundry opportunity. LACRM Referral Link
Or you can schedule a complimentary 30 minute LACRM consultation on how to dial it in for the laundry business. Schedule a Consultation
Happy Laundry Delivery Service in Spokane, Wa
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Brent Tide Clean Laundry discusses his journey into wash and fold & pickup and delivery with Laundry 'Matt'. He talk about the Rapid Growth he experienced with the Curbside Laundries POS solution and one of the biggest mistakes he made in the wash and fold arena, that almost cost him several lucrative commercial laundry accounts.
0:00 Intro
1:10 Growing with Curbside
1:38 A BIG Mistake
2:15 Choosing the Right Laundromat Software
2:58 WDF Revenue Trajectories
4:57 The Clean Show
5:34 The Laundromat Website
6:33 Super Suds Visit
8:14 Commercial Account Invoicing
12:00 Laundry List Simplified
13:19 Accuracy Builds Trust
14:29 Hooray!!!
15:15 How Much Does FREE Cost You?
17:00 WDF Software is the Backbone
20:39 Finding the Right Location
22:20 Due Diligence
23:55 New User Interface
24:28 Laundry Subscriptions
Clean Tide Laundry in Venice and Inglewood
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Laundry "Matt" interviews Jim Law with Laundry Boss. We discuss the 4 businesses that your laundromat encompasses, how to make data driven decisions with choosing the right machine mix, the importance of integration between the laundry POS software and the hardware, why you should accept quarters, and how to build on top of a strong business foundation.
Tap for more information on Laundry Boss Payment System.
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Laundry "Matt" inteviews Waleed Cope, founder of the Laundry CEO Forum. This event will be filled with top Notch industry speakers, help you build connections with other laundry owners, accelerate your growth, and elevate your brand.
Laundry CEO Forum will be held in Texas from October 5th - 7th. RSVP Today.
https://www.laundryceo.com/
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Don't wait for laundry pickup and delivery customers to download the app or get around to placing an order online, you need to proactively push notifications to your customers to make it easy to schedule laundry pickups. That's called convenience! With Curbside's upcoming auto route fill up feature, your laundry clients will be able to schedule laundry pickups in two taps!
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Laundry "Matt" sits down with Mike & Bri from Scenic Suds. They travelled form Iowa to Long Beach, California for a behind the scenes tour of our operations at Super Suds. Find out how they are mordernizeing their store with Laundry Boss, making informed purchasing decisions on what size machines to buy, adding wash and fold, creating a laundry pickup and delivery strategy in a town of 5,000, and MORE!
Featured Payment System: https://thelaundryboss.com/
Power Pax Detergent: https://www.laundrylabs.shop/?ref=Curbside
0:00 Introduction
2:00 Behind the Scenes Tour
2:40 Curbside & Laundry Boss Integration
3:20 Choosing a Laundry Payment Solution
7:00 Remote Access
8:45 Tracking & Accountability
10:05 5 Year Goals
12:25 Drawing Customers from 30 miles away
14:00 Shared Success
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We take a deep dive into the book The 4 Disciplines of Execution, which is entirely focused on achieving your Wildly Important Goals. You will never look at goal setting and how to achieve your goals the same after watching this video. Laundry "Matt" applies the 4DX principles to growing your laundry pickup and delivery business with real world examples.
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Growing your wash and fold and pickup and delivery business takes time. Learn from Craig and Michelle about how they grew their wash and fold business, while providing top notch service to the community.
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Join Craig & Michelle on their Wash and Fold Journey. Their goal is to be the Nordstrom's of Laundry Services, which includes their Laundromat, wash and fold, and laundry pickup and delivery services. By focusing the customer experience and using the Curbside Laundries platform, they increased their monthly wash and fold revenue by TEN TIMES in one year!
0:00 Getting into Laundry
1:25 The Monster Brand
4:05 Protect Your Brand
4:53 Full Service Laundry
5:33 Rapid WDF Growth
6:55 Delivering Excellence
9:30 Perception is Reality
10:20 Scaling WDF 10X
11:06 Visiting Super Suds
12:20 The Nordstrom’s of Laundry
13:50 Color Scheme
15:00 Payment Options
16:40 EBT Payment Option
17:10 Dollar Coins
Monster Laundry Service in Sacramento
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Laundry "Matt" interviews Curbside Laundries Superstar Client Kyle Reynolds who is processing MILLIONS of pounds of laundry per year!
His average order size consists of THOUSANDS of pounds. Kyle invited The Dirty Dozen, Laundry Mastermind group to visit his Commercial Laundry Facility in Branson Missouri. https://www.yeoldwashhouse.com/
Looking to join YOUR OWN Mastermind Group, click here to find out how to create your own and topics to discuss: Tap Here
Behind the Scenes Tour of Ye Old Wash House facility:
https://youtu.be/QC_IpPHkh_s?si=Jh3Dw2i8-2OeyLC-
Joe Dan of Splash Em Out interviews Laundry "Matt" at Ye Old Wash House
https://youtu.be/i8vag6AUdYM?si=reJUkKiEVpkzC4cf
Featured in this video is Randy Roberts, who helped the Foltex Laundry Folding Machine go mainstream: : https://youtu.be/rXpgiBSirxM
John Teasley, Curbside Power User, who does 100 Pickup and Deliveries a Day: https://youtu.be/HGiNSNwteN0
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James Monroe of Cape Fear Laundry shares his story about how he bought a laundromat and did not get taken. Laundry Broker Andy Cunningham drops game-changing insights, arming you with the ultimate toolkit: from sizing up opportunities, conducting a multi-pronged competitive analysis, creating the optimal machine mix, scouting the perfect location, measuring capacity, and decoding financials—all while steering clear of costly pitfalls!
James shares his secret to adding value, "Care to make more money" Is that a question or an answer?
Questions about buying or selling laundromats? Ask Andy at https://www.laundromats-unfiltered.com/
Curbside Laundries wash and fold POS business solution
0:10 Finding a Laundromat for Sale
1:26 Due Diligence When Buying a Laundromat
2:12 Andy Cunningham Laundromat Broker
2:43 Transforming a ZombieMat
3:39 Evaluating Laundromat Opportunities
4:07 Getting into the Laundry Business
5:06 Competitive Analysis
5:37 Laundromat Location Analysis
6:22 Laundromat Capacity
7:04 Understanding the Laundromat's Financials
8:00 Don't Get Fooled
8:37 Prove it!
9:40 Adding Value
10:38 Care to Make More Money?
11:42 Incremental Improvements
12:36 Laundromat Revenue Centers
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Power Pax are commercial laundry detergent capsules that make it easy for your attendants and eliminate over pouring, which costs you money. Find out why using powder is a ticking time bomb, drums filled with detergent vs capsules, and product comparisons between Power Pax and alternatives on the market.
Order & Save using this link:
LaundryLabs
Promo Code: PowerMatt15
LaundryPods #LaundryBusiness #LaundryEfficiency
Episode Page
https://www.curbsidelaundries.com/podcast/power-pax-laundry-detergent/
0:00 Intro
1:19 Power Pax
2:40 Official Launch
3:19 True Costs of Alternatives
4:30 Supporting People in the Laundry Industry
5:20 Enhancing Operations
6:45 Quality
9:58 Cost Savings
10:40 Industry Response
11:28 Product Comparison
12:35 Powder vs Liquid
14:05 Environmentally Friendly
14:54 Drums vs Capsules
16:31 Conclusion
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Learn valuable lessons from James of Cape Fear Laundromat in Wilmington, NC. Find out how he tripled his wash and fold business in just three months of using the Curbside Laundries business solution. He shares how he easily closed commercial accounts, shares his secret sauce to building his business, how he earned hundreds of reviews, attracted commercial accounts, why he chose the Curbside Laundries software, and he offers strategic advice for new laundry owners!
0:00 Doubling Wash and Fold Revenue
0:30 Getting into the laundry business
1:11 Earning Commercial Clients
1:50 Secret Sauce
2:18 Laundry Education
3:30 Commercial Accounts
4:21 Google Reviews
5:04 Picking up the Laundry
6:30 Laundromat Websites
7:17 Closing Commercial Accounts
8:00 Residential vs Commercial Laundry
11:30 Wash and Fold Presentation
12:00 Choosing a Laundry POS System
13:00 Laundry Game Plan
13:41 Customer Support
14:42 New User Experience
15:00 Strategic Advice
Cape Fear Laundromat in Wilmington North Carolina.
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Laundry Matt chats with Industry Innovator Rick Rome and discusses his new product AI for Laundromats. How many opportunities are lost because the phone is not answered in a timely and professional manner? AI for Laundromats answers your laundromat's phone, answer questions, remember customer's history, and can even text customers with directions to the laundromat. Imagine if your attendants could focus on in-store customers and processing wash and fold instead and no longer be interrupted at any time by a ringing phone.
To learn more about AI for Laundromats, go to:
https://www.aiforlaundromats.com
0:00 Introduction
0:50 Benefits of AI For Laundromats
1:58 Actual AI Employee phone call
2:38 The BIGGEST Testimonial
3:40 All Calls Answered Professionally
4:45 Professional Answering Service vs AI
6:00 Happy Employees
7:08 Mystery Shoppers & Mystery Call ins
8:08 Raise Revenues
9:05 Quality of AI Systems
10:48 FREE your time
11:30 AI Employee vs Automated Attendant
12:50 AI Learning Process
13:30 Training Employees
14:10 Hiring All-Stars!
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Tik Tok's @LaundromatGirl went from being a Nurse to Owning her own laundromat and providing laundry pickup and delivery services. It was a lot of hard work to get it off the ground. She shares the story of how she built a GREAT team around her, attracted both residential and commercial clients using a custom made website made by Curbside Laundries, and how she got into sharing her story and inspiring others on social media platforms. She has over ONE HUNDRED MILLION Views on InstaGram and Tik Tok combined! Incredible!
You can find Laundromat Girl Here:
Tik Tok
https://www.tiktok.com/@laundromatgirl
InstaGram
https://www.instagram.com/laundromatgirlofficial/
Laundromat Girl Consultations & Training
https://stan.store/Laundromatgirl
The wash and fold software that Laundromat Girl Trusted to run her business on:
https://www.curbsidelaundries.com
0:00 Laundry Social Media
1:02 Leaping into Laundry Pickup and Delivery
2:16 Expanding and Growing PUD
3:05 Building a Great Laundry Team
5:17 Launching a New Business
6:43 Getting into Wash and Fold
7:27 The Laundromat Website
9:33 Commercial Laundry
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Meet Cammie, she went from Nurse, to Laundromat entrepreneur, to becoming Tik Tok and Instagram STAR with MILLIONS of views; while completely CRUSHING it in residential and commercial laundry pickup and delivery.
What is her competitive differentiator which helped her land numerous commercial clients? Find out!
You can find more about Laundromat Girl Here:
Tik Tok: / laundromatgirl
InstaGram: / laundromatgirlofficial
YouTube: @LaundromatGirl
Laundromat Girl Store: https://stan.store/Laundromatgirl
0:00 Introduction
0:47 Getting into the Laundry Business
1:43 Boring Businesses
2:33 Building Wealth
2:51 Laundry Pickup and Delivery
3:31 Maximizing Opportunities
4:00 Laundromat Girl on Tik Tok
4:49 Irons for Laundromats
6:25 Residential vs Commercial Laundry
7:40 Buying Used Vs Distributors
8:12 Laundromat Retool
10:03 Laundromat Software
11:11 Being in the Business
12:53 Laundry Business Consultations
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At our family's laundromat Super Suds, we installed CCI's Flex RF card payment system. Our revenue went up and customers love it. It is easy to use and we feel has the best customer interface on the market, thereby upgrading all of our washers and dryers.
To see the card system in action, check out this episode on YouTube
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Laundry "Matt" goes over a dozen PROVEN social media marketing ads created by the folks at Crawford Laundry. We discuss what makes each Facebook ad work, from branding, to messaging, to the right marketing mix, and how to convert web traffic into customers. We talk everything from customer retention, attracting new clients, original ads, key phrases to use, best practices, and building trust.
This is an episode you should watch on YouTube so you can SEE the ads. Still good conversation to listen to.
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Blake and Noah from Crawford Laundry put together a masterclass in marketing. They grew their laundry pickup and delivery business in Athens, GA to five figures per month in just 5 months! Then DOUBLED their monthly revenue in the following 5 months. We go over what I consider to be the BEST ad I have ever seen for laundry pickup and delivery service.
Find out how this success is possible in a small town of 850 people!
0:00 Intro
1:08 Getting into the Laundry Business
1:50 Adding Wash and Fold
2:57 Adding Laundry Pickup and Delivery
3:30 Visiting Super Suds Laundromat
5:45 Demographic Strategies
6:40 Choosing Curbside Laundries POS Software
7:39 The Best Wash and Fold Ad
8:53 Marketing Themes
9:16 Hiring a Professional Photographer
11:48 Building Trust
12:32 Introducing Laundry Pickup and Delivery
13:43 Save Time with Laundry Pickup
14:15 Wash and Fold Packaging
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Howie from Spector Textile, maker of quality laundry bags. Find out about new innovations, quality you can feel, unique packaging, sell laundry bags in your Vendrite machine, and more.
Innovate to differentiate.
Spector Textile Website www.spectortextile.com
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Hollywood Screenwriter and Entrepreneur Hank Nelken shares his techniques for accelerating growth: Enhance the wash and fold presentation, improve your online reputation, increase your search ranking, community involvement, FOCUS on the people, choose the right Laundromat Software CurbsideLaundries.com, add additional revenue streams, compete and win against national companies, acquire commercial clients and ANSWER YOUR PHONE! Jam packed with proven techniques to grow your wash and fold business.
Half Price Laundry Service in San Fernando Valley
80/20 Sales and Marketing Book
0:00 #1 WDF Take Away!
0:31 Increase Google Reviews
1:40 Improve Google Reviews
3:10 Community Involvement
4:30 It's the People!
4:50 Laundromat Software
5:22 Adding Revenue Streams
5:45 Getting into laundry Pickup and Delivery
6:12 Competing with National Companies
7:36 Acquiring Commercial Clients
8:12 Answer Your Phone!
10:00 Wrap Up
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From Hollywood to owning 3 Laundromats, Hank Nelken shares his stories and pathway to success. Learn how he Diversified his revenue streams with wash and fold and laundry pickup and delivery. “It’s not the # of stores, it is Maximizing what you’ve got.” We discuss everything from text message marketing to acquiring Commercial Clients over InstaGram!
00:00 Introduction
0:45 Getting into Laundry
1:00 Diversifying Revenue
4:00 Maximizing the Opportunity
5:00 Running multiple Stores on Curbside
6:00 Getting started with laundry pickup and delivery
6:30 Choosing the right laundromat software
7:20 DoorDash for special situations
8:23 Text Message Marketing
10:00 Half Price Laundry
11:13 Half Price Days
13:49 Oddball Laundry Promotions
15:10 Laundry Loyalty Cards
15:35 Acquiring Commercial Accounts on Instagram
Half Price Laundry pickup and delivery in the San Fernando Valley:
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Matthew Simmons of Curbside Laundries presents at Silicon Valley's TechEx summit about the Digital Transformation of Laundromats.
Find out about how the Simmons brothers took their family's laundromat to new heights and now offer the same tools for success to nearly a thousand laundromats across the country.
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Hear direct from the owners of Speedy Fresh Laundromat on how they doubled their wash and fold revenue in less then 5 months. They offer wash and fold to residential and commercial clients, both in-store and pickup and delivery.
0:00 Maximizing Profit
0:25 Minimizing Customer Acquisition Costs
0:53 Laundromat Website
2:01 Commercial Laundry Service Clients
3:15 Exponential Revenue Growth
4:10 Original Content for Website
4:58 Curbside Laundries WDF Conference
6:43 #1 Take Away From Curbside.2024
7:54 Team Work
8:22 Splash Em Out interviews Orange Bag
9:30 Competition
10:20 CCI Flex RF Card Payment System
10:56 Customer Feedback
11:35 Customer Retention
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Hear direct from Kali and Raschad who embarked on a successful journey into laundry pickup and delivery in Brooklyn, NY. Find out how they got into the laundry business with the goal of creating generational wealth. This episode is jam packed with business lessons from creating harmonious partnerships, to attracting new commercial clients wherever you go, and WHY the competition is SCARED!
0:00 Speedy Fresh Introduction
0:45 Getting started with Laundry Pickup and Delivery
1:48 Opening up a Laundromat in New York
2:23 Creating a Successful Business Partnership
3:49 The Curbside Laundries WDF Conference
4:15 Generational Wealth
4:39 Building a Business Empire
5:20 Business Lessons
6:44 Pathway to Laundry Pickup and Delivery
7:39 Our First Pickup and Delivery Client
8:49 Catapulting Pickup and Delivery
9:47 Commercial Laundry Opportunities
10:49 Growth Opportunities for PUD
12:19 The Competition is SCARED!
Curbside Laundries Platform: https://www.curbsidelaundries.com/
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Raschad from Speedy Fresh Laundromat in Brooklyn recommends Curbside Laundries POS software to help him manage his wash and fold in-store business, laundry pickup and delivery, and commercial accounts.
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The Curbside2024 Conference featured TOP-NOTCH speakers from across the country who are IN the Wash Dry Fold business and run very successful laundry pickup an delivery services. They shared their secrets to their success. Listen to this Curbside2024 Wrap UP where we discuss the conference highlights and success stories.
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Part II: John Teasley with Fresh & Clean Laundry in San Diego shares his journey into the laundry business and how he grew laundry pickup and delivery business.
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John Teasley with Fresh & Clean Laundry Service in San Diego describes his laundry pickup and delivery journey. He got into the laundromat business, because of cash flow and chose Curbside Laundries for his laundromat POS. He has grown his pickup and delivery business to new records and averages a HUNDRED laundry pickup and deliveries a day!
0:00 Introduction
0:53 Reasons to get into the laundry business
2:25 Real Estate vs the Laundry Business
3:05 Wash and Fold Drop off
3:35 100 Laundry Pickup and Deliveries a Day!
4:10 Commercial Laundry Service Opportunities
5:40 Closing Commercial Laundry Deals
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Grow your wash and fold & laundry pickup business at the Curbside Laundries Conference. Learn how to acquire new customers, improve customer retention, increase profit margins, attract commercial accounts, enhance your online reputation, and market your laundry pickup and delivery service.
Our speakers include:
Carlos Ochoa from Bubbles & Bleach
Joe Dan & Kelli Reed from Splash Em Out
Stephanie & Claudia from We Wash Laundry Co.
The Curbside Laundries Wash and Fold Conference is in Long Beach, California June 26th to 28
laundromat
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Find out how Laundry "Matt" grossed over $3100 in projected annual income with just $1 in marketing. Laundry pickup and delivery is a retention business and sometimes it just takes a little nudge to transform a website visitor into a weekly paying customer.
Wash and fold is a great supplemental source of revenue for your laundromat; however, laundry pickup and delivery service is better, because pickup & delivery customers are more likely to come back for more AND they spend more on every order.
0:00 - 0:11 Intro
0:11 - 040 Prospective Customers
0:41 - 1:28 Marketing Campaigns
1:28 - 2:06 Capturing the Whale
2:06 - 2:30 The Sales Funnel
2:30 - 3:20 The Curbside Wash and Fold Conference
3:20 - 3:48 Leaving Money on the Table?
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Gain insights into what the laundry pickup and delivery business is all about. This video will change the way you view pickup and delivery and will help you focus on the things that matter, which is where your money is coming from and how to flow that revenue stream.
These insights will help you with marketing your laundry pickup and delivery business, track key performance indicators (KPI), and help you with customer retention.
For more information visit https://www.curbsidelaundries.com
To learn more about the Curbside Conference go to https://www.curbsidelaundries.com/2024
Watch this episode on YouTube
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We use real numbers from our family's laundromat to show WHERE the money is at in wash and fold. Our powerful text message module can be used to mine for data and check out this goldmine! How many customers do you have who have ordered 10, 20, 50, or 100 times? Make sure to take care of your customers so they keep coming back!
Show notes
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Your #1 asset for your laundry pickup and delivery business is your brand.
Your #2 asset is your rolodex of customers.
With Curbside Laundries text message marketing module, now you can tap into your customer base and increase customer loyalty, increase customer retention, increase ordering frequency, and covert prospective customers into paying clients.
Show notes
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Laundry "Matt" talks to Joe Dan & Kelli of Splash Em Out Laundromat
( Splash Em Out YouTube Channel )
We talk about the future of wash and fold, pickup and delivery, best customer practices, the Curbside Conference, choosing the right POS software for your laundromat, techniques to keep your laundromat and service FRESH, women in laundry, and more!
Show notes
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From maid service to Laundromat Gurus, Joe Dan and Kelli Reed share their extensive knowledge on how they grew their Splash 'Em Out laundry empire. They have NINE laundromats AND a facility dedicated to wash and fold from their laundry pickup and delivery business.
They discuss why the future is in pickup and delivery. Hint: It's all about convenience. Find out how they scaled their businesses and why it's easier to manage your business as it grows, than when you first get started.
Kelli & Joe Dan used several different laundromat POS's in the past and find out why they chose CurbsideLaundries.com and haven't looked back.
Joe Dan & Kelli will be speaking at the Curbside 2024 conference
Make sure to subscribe to Splash 'Em Out's YouTube channel for the latest tips and get insider information about the latest trends at:
Show notes
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Is wash and fold on the decline? Are customers still willing to drive to the laundromat for wash and fold service or are they demanding that the laundromat picks up the laundry? Is this Blockbuster vs Netflix part deux?
Take a look at actual numbers from a laundromat doing 1.5 MILLION DOLLARS in wash and fold per year and see the overall trends of wash and fold drop off versus pickup and delivery.
Show notes
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Spectacular growth in wash and fold and pickup and delivery. It's going to be a GREAT 2024 in the laundry business. The Curbside Laundries wash and fold POS software solution helped this client earn over $100,000 in one month.
Don't forget to sign up for the Curbside Laundries wash and fold and Pickup and Delivery conference
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Brent Goldman of Clean Tide Laundry shares his journey in how he transformed his Zombiemat into a revenue generator. New washers and dryers and laundromat, a new laundromat website, and laundromat POS software created additional revenue generators with wash and fold and laundry pickup and delivery.
0:00 Introduction
0:20 Curbside Laundries Conference
0:41 Slaying a Zombiemat
1:45 Earning Trust
2:29 Income Diversification
3:08 Online Reputation
3:43 Cleaning up the Neighborhood
4:06 5 Year Plan
4:30 Laundry Owner Success
4:48 Delivery Vehicle
6:17 The Most Important Touch
8:25 Employee Autonomy
9:22 Getting into Laundry Pickup and Delivery
10:06 Month Over Month Growth
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Curbside.2024 is a conference focused on laundry pickup and delivery. This conference will feature industry experts who are crushing it in wash and fold. The conference is designed for folks looking to get into pickup and delivery OR already doing pickup and delivery and want to elevate their game.
This will be an exciting opportunity to hear from people in the business and network with other like minded laundry owners.
Tap to check out our Curbside Conference Laundry Speakers here.
Follow this link to check out our Curbside 2024 blog
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Brent from Clean Tide Laundry shares his secrets to success in his laundry pickup and delivery service business in Venice Beach, Ca.
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Meet Brent from Clean Tide Laundry! He slayed a Zombie-mat and created a thriving self serve, wash and fold, and pickup & delivery operation. Plus he shares his techniques on acquiring commercial accounts!
In just six months, Brent from Clean Tide Laundry has grown his wash and fold revenue to five digit numbers and is experiencing stellar month over month revenue growth. His secret? He went with Curbside Laundries wash and fold POS solution, which helps him retain customers and includes an SEO optimized website that ranks #1 and #2 on Google AND BING! In addition, he shares his approach to gaining commercial accounts and how to close them. Brent went from watching Curbside Podcasts to starring in one and he shares the details to his and his wife's success.
0:00 Introduction
0:43 Getting started in the Laundry Business
1:47 Starting Wash and Fold
2:13 The Laundromat Website
2:49 Acquiring Commercial Laundry Accounts
4:15 Automating Customers Communications
4:46 Closing Commercial Accounts
6:59 Visiting Super Suds
8:44 Laundromat Software
10:35 Automated Commercial Invoices
Show Notes
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Brent Goldman from Clean Tide Laundry in Venice Beach, Ca provides a glowing recommendation for Curbside Laundries wash and fold POS solution. He discusses how Curbside has helped him keep his operations organized and running smooth.
Stay tuned for a 2 part series with Brent, where he discusses how he has rapidly grown his commercial business in just a few months using the Curbside Laundries platform.
Click here to see a demonstration of the Curbside Wash and Fold & Pickup and Delivery solution
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How do you attract new wash and fold customers, keep the customers you have, build your online reputation, increase word of mouth, and maintain stellar quality? You need a tank full of GAS!
Featuring:
Bubbles & Bleach Laundry Service in Visalia California
Columbus Express Laundry Service in Ohio
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In part 2 of our interview with Jennifer from JRae Laundry, Jennifer discusses introducing wash and fold to a town of 80,000 people, Laundry Day, how to double your order size, Tik Tok, and the most important rule for customer service.
JRae Laundry Service in Green Bowling KY
Laundromat Money on Tik Tok:
Wash and Fold POS system for the laundromat:
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Teeter's Products is hosting a Next Level Laundry Show on October 11th & 12th in Ohio. This will be a great learning experience and networking opportunity with fellow laundromat owners.
Laundry 'Matt' will be presenting at the show on "How to get started with wash and fold, how to grow your laundry pickup and delivery business, and how to earn commercial wash and fold business."
15 Interactive Booths
Network with 100s of Laundry Professionals
Industry Expert Speakers
Live Equipment Demos
Exclusive SHOW Pricing
Breakfast & Lunch served on both days at NO COST
Enter to win the grand price 45 lb 450G Electrolux Washer (valued at over $24,000)
Here is the registration link: https://tplaundry.com/events/
Click here to see a demonstration of the Curbside Wash and Fold & Pickup and Delivery solution
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Meet Jennifer. She introduced Laundry Pickup and Delivery to a small town. Customers love the product and service. The key is raising product awareness. People in Bowling Green Kentucky had no idea that Laundry Pickup and Delivery was a thing, but thanks community outreach, a Curbside Laundries website, and an amazing social media marketing campaign, the people in Bowling Green got hooked on the service. And they Love it!
JRae Laundry:
JRae Laundry Service in Bowling Green Kentucky:
She's Valiant Podcast (Women in Business)
Women in Business Podcast
0:00 Intro
0:29 Retention Business
1:04 Getting Started in Laundry
2:00 Designed to Grow
2:45 Starting Wash and Fold
3:30 The Wash and Fold Process
4:10 Mass Customization of Individual Orders
4:40 Social Media Advertising
5:50 Community Outreach
6:55 Women in Laundry
8:00 Sponsoring Community Events
8:45 Introducing Laundry Pickup and Delivery
9:30 Laundry Ambassadors
9:45 Press Releases
11:00 Best in Class
Click here to see a demonstration of the Curbside Wash and Fold & Pickup and Delivery solution
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How to avoid wasting THOUSANDS of DOLLARS when promoting your laundry pickup and delivery service using Google Ads. How to attract people INTERESTED in wash and fold & laundry pickup and delivery. How to measure the results of digital advertising. Is advertising on Facebook effective? Why UTM codes are essential for tracking the effectiveness of your digital ad campaigns. This video is for any laundromat owner or laundry service provider that is advertising online or thinking about advertising online.
This episode is heavy on the visuals. You may want to watch it on YouTube. https://youtu.be/ESNql0GqRSs
Also, the beautiful and well designed Facebook ad for Laundry Service in Orange County is created by Bubbles Laundry Service
Click here to see a demonstration of the Curbside Wash and Fold & Pickup and Delivery solution
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Which advertising works best? What is your return investment on digital advertising? With innovations from Curbside Laundries, you can now measure to the dollar which digital advertisement campaigns are earning you the most money, attracting the most clients, and resulting in the most orders placed.
This episode is heavy on the visuals. Everything is explained on the audio podcast, but screenshots are available on youtube at: https://youtu.be/VoZ2qbitzUo
0:00 Intro
0:17 Wasting Advertising Money
0:55 Measuring Success
1:13 The Return on Advertising Spend Report
2:09 Targeting Specific Markets
2:20 Wash and Fold is a Retention Business
2:40 Advertising Results
3:42 Financial Returns Over Time
4:03 Choosing the Right Marketing Company
4:31 Bringing Back Past Clients
5:15 The Prospective Customer Marketing List
6:13 Give Yourself a Raise
Click here to see a demonstration of the Curbside Wash and Fold & Pickup and Delivery solution
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Laundry "Matt" shares the numerous innovations his family laundromat Super Suds and software company has brought to the laundry industry.
Wash and fold used to be just a way to pay for attendants. Curbside Laundries has helped hundreds of laundromats across the country elevate wash and fold into a primary revenue source for laundry owners.
Curbside Laundries Website0:00 Intro
0:18 Secret to Success
0:23 Laundry Storage System
0:51 The Laundry Scale
1:38 The Wash and Fold Counter
2:19 The Night Time Shift
3:06 Shelves for Laundry Vans
3:18 Express Pay
3:44 Pickup and Delivery and Laundromat POS all in one
4:07 Laundry Pickup and Delivery Webinar
4:33 The Unexpected Pickup
5:20 Attract New Customers and Customer Retention
5:30 Crown Laundry Success Story
California is set to pass legislation AB1628 which would require microfiber filters attached to every washing machine. This will impact commercial laundromats in a very costly way and make it difficult to buy new machines too.
To see the video and see find your representative, click on this link:
https://www.curbsidelaundries.com/microfiber-filtration-legislation-for-laundromats-ab1628/
Join Laundry "Matt" and Jonathon Link from the Laundry Link for an in-depth conversation about Door Dash For Laundry Pickup & Delivery. Can you build your business on the gig economy? We also discuss the night time shift, customer retention, record breaking revenue, and more!
0:00 Intro
0:13 Door Dash for Laundry Pickup and Delivery
3:49 Visit to Super Suds Laundromat
4:17 Laundromat Software for Wash and Fold
4:58 Being in the Laundry Business
6:00 Staffing Issues
7:10 Meeting Customer Expectations
7:52 Customer Retention
8:33 How big is the laundry pickup and delivery market?
9:03 Night time shift for wash and fold
9:50 Getting into Laundry Pickup and Delivery
11:18 How long did it take?
The Laundry LInk
https://www.thelaundrylink.com/
Long Nights in Long Beach Coin Op Article: https://americancoinop.com/articles/l...
https://americancoinop.com/articles/l...
Curbside Laundries Wash and Fold Software: https://www.curbsidelaundries.com/
Jonathon Link shares how he has done zero advertising, yet continues to bring on new laundry pickup and delivery customers every day using the Curbside Laundries POS business solution.
Jonathon Link with The Laundry Link shares his journey into the laundry business. And how he quintupled his wash and fold revenue by offering pickup and delivery. He grew his business organically with practically zero advertising with the Curbside Laundries software and website solution.
https://www.thelaundrylink.com/
Stephanie and Claudia of We Wash Laundry Company share their road to success in laundry pickup and delivery. And they did all of this WITHOUT a laundromat. They now provide guidance to others who are getting into the business.
Here is why not having an attended laundromat costs you money. You need an attendant to make your laundromat shine and help you with your online reputation.
With the cost of leases, utilities, and equipment going up, laundromat owners are looking for ways to increase their income. Many laundry owners are adding wash and fold, but what happens when you mix laundry pickup and delivery WITH commercial? Let's take a look with actual numbers from our laundromat Super Suds.
Laundry "Matt" shares 3 tips on how to acquire commercial laundry clients. If you want to increase the rate of commercial client acquisition, you need to follow these 3 tips. And if you already are acquiring commercial clients at a fast rate, you should make sure you are doing these 3 things optimally. There is always room for improvement.
In two minutes, you find out exactly how the Laundry pickup and delivery business is designed to grow. Laundry pickup and delivery is a retention business and new customers keep signing up. But there is a key to success, you must follow...
Special Guest Peter Lowin from LaundryaGoGo
Take a tour inside the Super Suds laundry van made just for wash and fold deliveries. The cabin is decked out with folding Ranger shelves, a hanging rod for dry cleaning, and a high ceiling so you don't have to stoop.
To see the video inside the van go to https://youtu.be/QfmS9KiiEd0
Is the Foltex AT230 a game changer for launder service providers? According to the company, it can fold up to 1200 bath towels per hour or 750 sorted garments. Hear direct from Randy Roberts from Columbus Express Laundry about his experience with the folding machine.
Randy ofColumbus Express Laundry has been with Curbside Laundries for about a year and a half and shares his success story. Randy increased his revenue by attracting new business through prospecting and marketing. His success can be attributed to optimizing their website, advertising in places they service, and focusing on the customer experience.
Andrea from Let's Talk Dirty Laundry flew from Florida to California to visit Super Suds. All Curbside Laundries wash and fold POS software clients are invited to visit Super Suds and learn from Wash and Fold experts.
Before recording episode 42, I asked Randy from Laney's Laundry for a testimonial and one conversation led to another. You've got to see where this conversation goes as Randy recounts his incredible success with promotions.
This Curbside Clients' only webinar is a two parter. The first part is being made public and focuses on how to make more money in laundry pickup and delivery using the new features in Curbside Laundries software. Implementing pickup and delivery fees, new customer welcome packages, online advertising, how to measure the results of online advertising to the penny and MORE!
Learn how Randy of Laney's Laundry over TRIPLED his laundry pickup and delivery business in just one year, why he started a night shift, his plans for expansion, why he chose Curbside Laundries POS, how he grows his business because of competition, and how he transforms customers with complaints into loyal clients.
In this final episode of CLA's WDF conference, we discuss the secret to running profitable laundry routes. It's all about route density.
Webinar on How to get Started with Laundry Pickup and Delivery: https://youtu.be/DhdI-zRVmz4?t=595
Learn how to scale your business by freeing up your time. Mark Vlaskamp from The Folde shares how he uses Standard Operating Procedures to scale his business and enable his employees to take the reigns of day to day operations, hiring, and more.
Working harder and faster isn't enough. To scale your business, you need to outsource your time and enable others to help out, while maintaining quality. This can be done through Standard Operating Procedures.
Wash Dry Fold Workshop Recap Pt 1.
Over two hundred laundry owners congregated in Chicago to discuss the latest business practices to offer a superior product and grow their businesses. Learn how to step up your wash and fold product, find out how culture and awareness are accelerating the growth of laundry pickup and delivery. Make your customer the HERO and the money will follow.
Photo Credits: CLA & Splash 'Em Out Laundry*
You don't know how to raise wash and fold prices, until you know how NOT to raise wash and fold prices. We examine real life pitfalls to avoid when raising prices and how to avoid them. Raising prices is essential as costs go up, but you have to go about it the right way.
This episode is jam packed with info. Bill shares marketing techniques, we show a sample text marketing message, Bill explains how Laundry Pickup and Delivery was the ONLY reason his laundromat did so well, how to hire drivers, increasing prices, and more!
A Curbside Laundries client is looking to sell his laundry business quickly. In just two years, he grew his business to over a HALF MILLION DOLLARS a year just in wash and fold. This deal includes two laundromats, one owned, one leased, 2 newer cargo vans, one box truck, and he is only asking $950k. The laundromat is just East of Pittsburgh. Send inquiries to laundrypittsburgh@gmail.com.
The owner is using Curbside Laundries software solution and visited our family's laundromat to learn how to grow his business. The owner appeared in a previous podcast episode, hear his story direct: https://youtu.be/TiDTAGWlS-Y
Bill discusses his business plan on how he selected his laundromat with the guidance of an experienced multi-store owner. Learn about how to hedge your bet and protect yourself from a lease expiring, reduced cash flow, and competition. Bill grew his pickup and delivery business from 10 customers to over 700 and got started out of his personal car.
The Coin Laundry Association is hosting a Wash Dry Fold Conference on November 16th and 17th, 2022. Laundry owners across the country are getting together to learn the latest trends in wash and fold and laundry pickup & delivery. Watch this video to learn about the Future of Wash and Fold.
To register for the event go to https://www.coinlaundry.org/wdf2022/
In 3 minutes, you'll learn the two most important things you need to acquire laundry pickup and delivery customers AND you will learn what you DON'T need. Laundry owners often put financial barriers of entry in front of themselves, but it turns out you can grow organically without spending a lot of money upfront.
How to Get Started With a Pickup and Delivery Laundry System
Photo Credit to Pacifica Laundry
John with Oceana Laundry grew his laundry pickup and delivery service to HUNDREDS OF THOUSANDS OF DOLLARS per year. He discusses the cultural shift towards full service laundry to the doorstep, how to create sticky customers, how his drivers learn the Curbside laundries management system in just a few days, and why pickup and delivery is MORE efficient than customer drop off.
Did you miss the Clean Show or want to see the show from a laundry pickup and delivery perspective? The #1 Seminar at Clean...you guessed it, Pickup and Delivery.
To See the Splash Em Out Clean Show Experience, check out: https://youtu.be/X2fZ8U73yfk
Don't forget to click Like and Subscribe!
Learn about the #1 technique in ANY negotiation. Before negotiating, you need to know what your BATNA is, which is your Best Alternative to NO Agreement. The better your BATNA, the better your negotiating position. What is the #1 way of increasing your BATNA whether buying a laundromat or renewing your lease?
www.CurbsideLaundries.com
Often people who buy laundromats focus on what they can see with their eyes. But what about the all the things you can't see? Such as the online web presence, user names, passwords, and more. Buyers often overlook claiming their digital keys at the close of escrow. This mistake can cost you tens of thousands of dollars per year.
Produced by: www.CurbsideLaundries.com
How do you verify the information the seller of a laundromat provides? What are some ways people who want to buy a laundromat have been conned? How to detect a bad situation? How to increase the resale value of your laundromat? All this in 3 minutes
On any investment, you make your money on the buy. Your laundromat can make or not make money based upon what you paid for it. Watch this episode to help ensure you make a wise investment and do NOT get taken to the Cleaners. Find out how Curbside Laundries Wash and Fold Point of Sale can help your resale value of your laundromat.
Dan with Mama's Laundry has grown his wash and fold business by TEN TIMES in just TWO YEARS with the Curbside Laundries POS and pickup and delivery solution. Dan discusses his explosive growth, which he says he could not have achieved without Curbside. He discusses the pros and cons of attended versus non attended laundromats and why he is focusing on laundry pickup and delivery!
Did you know a 20 cent price per pound increase can lead to a 52% increase in profit? Raising your prices increase both your total revenue AND your profit margin, resulting in an exponential increase to your profit. And the reverse, discounting zaps profits.
Kent Wales of Happy Laundry describes how he made this financial discovery and how he incorporates this concept into his wash and fold business. A price increase allows you to do less work and make more money.
Listen to the FIRST 10 SECONDS! Nick Bernaiche with Clean n Green shares his two prong approach which led to his exponential growth in laundry pickup and delivery. Find out how he produced more laundry without increasing his payroll, why you need a system in place before you grow, why he loves Zombie Mats, how he grows his wash and fold business without spending too much on marketing, and how wash and fold pickup and delivery sells itself.
laundry #laundromats #washandfold
Learn about the different aspects of laundry pickup and delivery software made specifically for laundromats. What to watch out for, your most valuable asset, what is gold plated, how is the software Beta tested, the best mistake, understanding the depth of the laundry delivery business, who owns the customer, the process of switching software, how to evaluate tech support, and why free software is not always free.
Tap to learn more about how to choose The Best Laundry Pickup and Delivery Software
Bhanu with Lavender Laundry shares his story about how he grew his wash and fold pickup and delivery business in Tukwila Washington to five figures in just five months. He previously used a competitor's software solution and the delivery business never took off. With Curbside Laundries, Bhanu's revenue keeps going up and up like a staircase.
When is the Clean Show 2022? Where is the Clean Show? What are the latest trends in pickup and delivery? Learn how the wash and fold delivery market has matured in just five years and what is coming next! Curbside Laundries will be there with the latest in wash and fold pickup and delivery.
How many businesses multiplied their gross revenue by EIGHT in just three years! Owner and proprietor describes why the laundry pickup and delivery business model is designed to grow and how he accomplished it. LaundryaGoGo, which provides laundry pickup and delivery service in Pasadena Ca and Burbank keeps growing as a result of providing top notch customer service and customer retention. Peter describes why he has not advertised in over a year and how he still brings in new customers.
Should you tell your customers ahead of time that you are about to raise your prices for wash and fold? How do you get the word out? Learn how to minimize customer attrition and how to get commercial accounts to pay more. With wages and fuel costs going up, are you charging the right price?
Tips for how to hire a driver for your laundry pickup and delivery business. Just starting and have a smaller vehicle? How to qualify good candidates in a timely fashion? What qualities should you look for? Find out in 5 minutes.
Laundromats across the world are increasing their revenues by picking up and delivering laundry. What if you could outsource the pickup and delivery to ride sharing companies? Does that make sense? We explore the pros and cons of this business model.
www.CurbsideLaundries.com
Commercial wash and fold clients often spend hundreds of dollars per order, they are consistent, and there is a single payer. Cold calling does not work. Direct mail does not work. We cracked the code on how to attract commercial business and have helped others grow their commercial laundry business too. Albert with Monterey Express Wash talks about his first hand experience on how his business has grown by leaps and bounds and how he gets commercial clients to call HIM!
In less than 3 minutes, you'll learn how to get a wash and fold customer hooked by exploring the Customer Journey and how to create an advertising campaign designed around the Magic Number TWO.
"So , Matt, I think you've said if they try our wash and fold two times they're Hooked, is that right?" Stephanie from We Wash Laundry Company
https://www.curbsidelaundries.com/blog/archive/episode-15-how-to-get-wash-and-fold-customers-hooked/
This is episode is a sequel and features Claudia and Stephanie with We Wash Laundry Company, which provides laundry pickup and delivery service in Ankeny, Atoona, Clive, Des Moines, Waukee, and other neighborhoods in Iowa. They built a successful laundry pickup and delivery service WITHOUT a laundromat. In this episode they will share some of their brilliant marketing techniques and the importance of having systems and procedures in place before you start.
Episode 14: How to Advertise Wash And Fold | Curbside Laundries
Stephanie and Claudia started a successful laundry pickup and delivery business in Des Moines Iowa WITHOUT a laundromat, helping both residential and commercial clientele. They share their marketing tips which helped their pickup and delivery business thrive. Find out about their target clientele, marketing techniques, and they share their TOP TWO ways of bringing in new customers, which is their laundromat website made by Curbside Laundries AND...
As a result of this conversation, it will change the way we do our deliveries at our seven figure a year laundromat, Super Suds.
Laundry "Matt" talks shop with successful newcomer Jim Antosz. In this episode, Jim talk about how he manages his laundry business by making himself 'non-essential' to the daily operations, he shares photos of his revolutionary laundry shelf system for his vans, the importance of an employee handbook, strategies to go after entire buildings by using features in the Curbside Laundries software, how to earn 20% more on wash and fold orders, and more!
Allegheny laundry offers laundry pickup and delivery service near Pittsburgh and Washington County, PA for both residential and commercial wash and fold clients.
Episode Homepage: https://www.curbsidelaundries.com/blog/archive/episode-12-talking-shop-with-jim-antosz/
Jim from Allegheny Laundry shares his experience of going from 0 to 126,000 pounds of laundry in 14 months. He shares information on one's web presence and online advertising and how it direclty led to increased revenues. He says outsourcing delivery to ride-sharing programs, "Doesn't work". Jim gives advice to folks on the fence of getting into laundry pickup and delivery and shares how many pounds per hour his production workers produce.
Allegheny Laundry offers laundry pickup and delivery throughout Allegheny County in Pennsylvania for both residential and commercial clients.
Episode Homepage: https://www.curbsidelaundries.com/blog/archive/episode-11-going-from-0-to-126-000-pounds-of-laundry-in-14-months/
Kent Wales of Happy Laundry discusses his transition from laundry operator to business owner. In addition Laundry 'Matt' and Kent Wales discuss three top tips on how to recruit and retain team members for your laundromat.
Stop working faster and harder. At some point you can only work so much in a day before burning out. Take some tips from Kent Wales on how to work smarter, by making yourself not essential to your business's operations.
State of the Laundry Industry is joined by Kent Wales of Happy Laundry in Spokane, Washington. Kent has put together a harmonious team of laundry processors, attendants, and drivers for his wash and fold and laundry pickup & delivery service. He shares his secret to creating a great team that reflects his company's values.
Kenny Simons of The Dirty Hamper Laundry pickup service talks about his competitive advantage over the Gig Economy and ridesharing programs. When a laundry owner outsources driving to a gig worker, that owner is rolling the dice with their brand's reputation.
Listen to this podcast to hear actual gig economy drivers do shocking things while on the 'job'.
Owner / Operator Kenny Simons of The Dirty Hamper laundry pickup and delivery service in the Inland Empire, San Gabriel Valley, and Riverside County shares his first hand experience using Curbside Laundries software solution. He increased his revenue by 500% in one year and had the right software solution to manage his growth. Find out how he stood out from the competition. Kenny discusses the new normal - outsourcing laundry. He dives deep into the nitty gritty and discusses how to convert prospective customers into PAYING customers.
Kenny built his pickup and delivery business upon the CurbsideLaundries.com laundry software platform and received help from marketing expert Tiffany of Purple Cow Social www.purplecowsocial.com
How to protect your laundromat's revenue stream from competitors, lease terminations, rent increases, and more! Find out how to create a new business within your business that can protect your laundry business from external threats.
www.CurbsideLaundries.com
There will be backlash for sharing this information. This is the episode the laundry industry doesn't want you to hear. There is a major shift in the laundry business landscape which is empowering individual laundromat owners at the expense of multi-billion dollar manufacturers. Find out why numerous multi-location operators are selling some of their laundromats and focusing on pickup and delivery.
www.CurbsideLaundries.com
Should you offer dry cleaning at your laundromat? Thinking about offering dry cleaning for pickup and delivery for your wash and fold service? Learn about the benefits.
Already offering dry cleaning with your laundry service? It may be time to reevaluate the service you are being provided with. The work your dry cleaner does will reflect upon your laundromat's reputation.
Curbside Laundries provides a wash and fold POS solution that handles in store wash and fold, pickup and delivery, and offers a dry cleaning solution made FOR laundromats.
For more information, go to www.CurbsideLaundries.com
Does your online web presence reflect all of the wash and fold services that you provide or does your Yelp presence just show a bunch of machines? Find out how to communicate the finished wash and fold product to your customers.
www.CurbsideLaundries.com
Your #1 marketing tool for your laundromat is your website. Learn how to check your online presence, ways to make it better, and how not to lose your investment.
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Episode Homepage:
https://www.curbsidelaundries.com/blog/archive/state-of-the-laundry-industry-the-laundromat-website/
In this episode of The State of the Laundry Industry, you'll learn about:
- The latest trends with laundry pickup and delivery
- How the founders of Curbside Laundries applied their laundry expertise to pickup and delivery software made just for laundromats
- Pickup and delivery success stories
- Two BIG pitfalls to avoid. One of which can cost you 25% of your gross revenue, the second can impede your business's growth.