BRIDGING THE GAP

CRESTA.AI

11 Episodes

"Bridging the Gap" is a weekly podcast hosted by James Purvis and Jeff Kirchick which discusses trending topics in the Contact Center industry.

Podcasts Similar to BRIDGING THE GAP

The Coronavirus and the Independent Retailer Podcast (92.95%)

ROBERT NEGEN

Experience Strategy Podcast (92.29%)

Aransas Savas & Dave Norton

The CX POD - Europe (92.25%)

The CX POD - Europe

CX Insider - Customer experience leaders sharing insights and ideas for customer service success (92.11%)

ACF Technologies

Customer Obsessed (91.94%)

Eric Berridge + Erin Acevedo

The Service Operations Podcast (91.94%)

satinder kaur

Pat Perdue's Customer Experience Podcast (91.9%)

Pat Perdue

The PEN Perspective Podcast (91.46%)

PEN Partnership

CX Files (91.44%)

Mark Hillary and Peter Ryan

Tell Me Something Good About Retail (91.38%)

Bob Phibbs, The Retail Doc

Designing Next: Achieving growth through transformation and innovation (91.35%)

Steve Koch & Chad Brough

Customer Service Revolution (91.21%)

John Dijulius

Running Great Stores (91.2%)

Rachel Williamson

The Good Growth Podcast (91.2%)

Good Growth

The Retail Asia Podcast (91.19%)

Retail Asia

Foodrunner Canada - Best Online Grocery Delivery Service in London (91.17%)

Foodrunner Canada

Experience Better: The CX Podcast (91.12%)

kubracx

Human Insight Podcast (91.05%)

UserTesting Podcast

Brick & Mortar Reborn (90.97%)

Bobby Marhamat

Directionally Correct podcast (90.92%)

Southern Oak Consulting

HydraFacial: A Glimpse Into Consumer Behavior (90.87%)

Modern Aesthetics

RIABU - Tips and tools for getting paid on time by your customers (90.86%)

RIABU

SanMar Radio (90.84%)

Lisa Terry and Tara Wingo

The CX Guru (90.83%)

Eric A. Michrowski

Customer Centricity with Martin Newman (90.71%)

Martin Newman

ERCx Chats (90.69%)

ERCBPO

FlowCast (90.62%)

Trillium Flow Technologies

Frank Reactions - Customer Experience & Customer Service in the Digital Era (90.61%)

Tema Frank

The Twenty-Minute Moat - A Verloop.io Podcast (90.6%)

Verloop.io

eBIM (90.58%)

Archive

The mlenow Podcast (90.58%)

Dylan Gallagher

Beyond Technology: The Experience Podcast (90.55%)

Acrelec

Clintcast (90.53%)

Clint Maun

CX Conversations (90.41%)

Vivek Jaiswal

Liquid Barcodes Loyalty Podcast (90.41%)

Paula Thomas

Retail Reawakened (90.41%)

Adyen UK

Custom Solutions (90.39%)

Koehlke Components

The Art of Waiting (90.35%)

NEMO-Q

Future Picks (90.34%)

Branchspace On Air

The Voice of Business (90.3%)

FT Press

The DCPerform Podcast (90.3%)

Rachael Weber

Entain.pod (internal) (90.3%)

Simon Steers

Utility Exchange Web Series (90.29%)

Ed Thomas

Verint - In conversation with........ (90.27%)

Verint Asia Pacific: CX | Customer Engagement | Contact Centre, Martyn Riddle

Conversations on AI (90.26%)

Experts in Artificial Intelligence

Customer support for healthcare (90.23%)

GetCallers

Touchpoints: Putting the customer at the centre of your world. (90.2%)

Touchpoint Group

Feefo Spotlight (90.19%)

Feefo

CS Week (90.19%)

CS Week

Banking on Innovation (90.18%)

Personetics technologies ltd

The GrowthWithTiti Podcast (90.15%)

Foster Akugri

The CX Pod (90.14%)

Jeff Marcoux

Business Basics w/Dr. H, The Global Mentor Coach (90.14%)

Dr. Latanya Hughes, The Global Mentor Coach

The Digital Voice Of The Customer (90.14%)

AGENT511

Hello Theatro (90.1%)

Theatro

Customer First (90.1%)

KPMG International

CX Human Lab (90.08%)

Ricardo Saltz Gulko

The C4L Podcast (90.08%)

Alan Berkson

The Customer Experience Show (90.03%)

Caspian Studios

Biologic CDMO Update (90.01%)

Texere Publishing

Material Retail Dumps (90.0%)

Material Retail Team

Customer Perspective: An Ipsos Podcast (89.98%)

Ipsos

TELUS International Studios (89.96%)

TELUS International

The Invincible Business Podcast (89.95%)

Purdeep Sangha

The Account Experience Podcast (89.93%)

CustomerGauge

All Things Considered CX with Bob Azman (89.91%)

CX of M Radio

Diana Kelly's show (89.9%)

Diana Kelly

The Chief Customer Officer Human Duct Tape Show (89.9%)

Jeanne Bliss

Press 1 For Nick (89.87%)

CX of M Radio

CX Beats (89.87%)

edna

ConversationWith: CX Series (89.86%)

iAdvize

CX-Spotlight (89.86%)

Fifth Quadrant

Social Impact CX (89.86%)

Social Impact CX

Avaya - Experiences That Matter (89.81%)

Avaya Podcasts

Focus On Customer Experience (89.8%)

Benjamin DelGrosso

TOMRA Talks Food (89.8%)

TOMRA Food

Zero Kobo Startup (89.8%)

Zero Kobo Startup

Moroku - Digital Engagement (89.78%)

Moroku

The Tom and Bob Show (89.77%)

CX of M Radio

Packaging Unwrapped Sessions (89.77%)

Veritiv

Digital Disrupted (89.75%)

Integrated Management Systems

CX Detectives (89.75%)

HGS Digital

REALLY Know Your Customer (89.75%)

Betsy Westhafer and Tony Bodoh

The CX Central Podcast (89.72%)

Justin Tippett

Merchant Method (89.71%)

Merchant Method

CCW Digital: A Customer Service Online Platform (89.71%)

Seth Adler

Giift Loyalty Marketplace (89.71%)

Giift

Conversations That Matter: A Podcast For Contact Center Professionals (89.7%)

Uniphore

Value Builders (89.68%)

MetaCX

Experience Matters (89.66%)

Nate Brown

Resilience Recast (89.64%)

Reuters Plus

MicroAdvice CX Podcast (89.63%)

James Buscaglio

One Billion Raving Fans (89.62%)

Shannon Vander Meulen

The ValueSaaS Podcast (89.61%)

Upekkha ValueSaaS Accelerator

Customer Support Leaders (89.61%)

Charlotte Ward

Customer First Radio (89.59%)

David Ciancio, Dave Clements

DVCOMM (89.58%)

DVCOMM

Dr.Gudipati Srinivasa Rao - COMMERCE LEARNING CENTER (89.56%)

Dr.Gudipati Srinivasa Rao

Inspiring Future Leaders (89.55%)

Inspiring Future Leaders

Endless Aisle (89.54%)

NewStore