Deep CX: A Blue Ocean Podcast
Blue Ocean Contact Centers
Welcome to Deep CX, the official podcast of Blue Ocean Contact Centers, made by and for people who care deeply about the customer experience (or CX). Join us for musings on navigating the customer service industry, tips on getting the most from your outsourced CX partner, untold tales of call center heroism and horror, and much more. Episodes drop every two weeks—and if you’re good, we might even send you a bonus episode from time to time. Let’s dive in!
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