Sippin' & Shippin': Recent Episodes
Sippin' & Shippin'
On this episode of Sippin’ & Shippin’, we’re featuring the highly distinguished and award-winning NJ Falk, who is currently the managing partner of Athletic Propulsion Labs. NJ has indeed been blazing a trail in the e-commerce luxury brand and fashion circuit for quite some time now, not only as a serial entrepreneur, but also as
As the country and economy continues to recover from the structural and economic impacts of the Covid-19 pandemic, the e-commerce industry has finally started to level set and adjust to the new competitive landscape of hybrid businesses saturating the market. The Sippin’ & Shippin’ crew talks all about it, as the e-commerce community prepares for
Description: We’re midway into 2023 and hosts Brian Weinstein and Caitlin Postel are taking a look back at the year so far. We’ve had some incredible guests visit the podcast, who are disrupting ecommerce challenges and sharing their wins. Listen to how they are adapting nimbly and boldly through the ever-changing wave of consumer demands
Description: In this episode, we talk about all things partnerships with our special guest and industry expert Marco De Paulis, Director E-commerce Partnerships at Ryder E-commerce. We break down this value-based concept and strategy that’s 100% customer-centric; built to bridge the gap between best-in-class partners and brands, to disrupt stagnant growth and unleash untapped sales
The art of custom design has drastically improved from the days of yesteryear thanks to the advancements of technology. The days of e-commerce brands having limited capabilities to provide unique, personalized solutions for customers at scale are over. In this episode with personalization expert Brian Tigner of Authentic Innovations, we dive into the latest technologies
Description: From machines that build boxes to robots that can sort 1,000 packages per hour, automation is a game-changer for e-commerce brands. While it won’t solve all problems, it’ll certainly help optimize operations! But when does it make sense to invest? In our newest episode, we sat down with engineers Terry Neidiffer and Rob Schabinger
Description: On this episode, we hear from Chelsea Jones of Chelsea & Rachel Co, a professional problem solver in the world of e-commerce. Get the inside scoop from the master strategist and tech stack expert herself, on ways DTC brands can level up their business, keep growing and keep that revenue flowing. Chelsea breaks down
What does it mean to digitally transform a legacy brand? We learn the answer from a true master who has perfected the art of doing just that. Our very special guest Arthur Phidd, who is an award-winning and globally recognized innovator and visionary, and current CIO of REEDS Jewelers gives the crew and listeners a
We’re closing out Women’s History Month with Julia Perez, CMO of OWYN. We learn how she started her career with a true passion for fashion, attending school and interning in New York City. But, it was her introduction into marketing as a ‘Red Bull Girl’ where she found her calling. From there, she was motivated
As we continue our month-long WHM series, the Sippin’ & Shippin’ crew chats it up with friend and tech legend Maia Benson, venture capitalist with Forum Ventures. She shares her story of how she got started in the tech industry, her transition from intrapreneur to entrepreneur, and where she is today. We hear her thoughts
Join us as we celebrate Women’s History Month! To kick-off this month-long series, we’ve nabbed three dynamic colleagues at Ryder E-commerce, currently leading and making great impact in the logistics space. Our host Caitlin Postel takes the helm solo, spearheading a rousing discussion on women leading in logistics. The group speaks to how they got
The Sippin’ & Shippin’ crew had the pleasure of talking with Joanne Marciano, COO of Greyson Clothiers, about her illustrious retail career. And what a ride it’s been! From her start in operations with JCPenney, to Talbots, The Gap and much more, she’s worn many hats. Now working on the warehouse logistics side, her experience
On this episode of Sippin’ and Shippin’, we sit down with Alex Albert from Stance Socks. He chats with us about the early stages of his career as an American rocker with the band Project 86 and how he segued into entrepreneurship and the corporate world, becoming Stance’s VP of Supply Chain Operations. He provides
Meet Jess Owens, the founder of Greenlist. She takes us on the journey of how she got started, the challenges she’s facing as a female founder driving a new concept to market, and her passion to make online retail returns more sustainable. The Sippin’ & Shippin’ crew is inspired by her vision and tenacity to
This new year is all about retaining customers, and one way to do that is by showing your most loyal customers some extra love through a loyalty program. In this episode, the crew chats with Allison Spalding from Inveterate, Inc., talking all things loyalty, subscriptions and memberships. The differences between them all, the value they
Description: Alright, sippers! We’ve got a special episode for you.The entire crew shows some love to our past guests, listeners and each other, while recapping 2022. It’s been an exciting podcast year, filled with expert guests, engaging topics and rich content to push the needle forward in this shared e-commerce space. The team reflects on
A brand’s answer to “Where Is My Order?!” can make or break the customer experience in e-commerce. So, what can merchants do to improve the post-purchase journey and eliminate friction? We sat down with Noah Rahimzadeh from Malomo to explore strategies that reduce customer churn, promote sustainable growth, and build lasting brand loyalty. Tune in
Don’t let your e-commerce business succumb to death by inventory mismanagement! Join us as we talk with expert Jill Liliedahl, Global Director of Product Marketing at Inventory Planner, about the various strategies e-commerce brands can use for inventory control, optimal forecasting, and improving cash flow to keep that bottom line consistently in the black. Learn
Description: As we approach the heart of this year’s peak season, what can brands do to stand out from the competition during these difficult economic times? We talked with VP of Marketing, Elana Ostrega and Director of Partner Marketing, Tori Piccin at Clearco about creative marketing strategies to do just that. They give their industry
Happy customers are the life source of thriving brands. But ‘customer success’ is so much more than just making customers happy. It means ensuring customers are getting their needs and expectations met at every level, including how you support and act on their behalf. We sat down with Leslie Karr, Director of Customer Success at
From a chiropractor of 20 years with a simple idea to a successful global e-commerce technology brand. Dr. Jason DePietropaolo of ChannelApe joins Sippin’ & Shippin’ and gives his insights on how he built an order management system (OMS) and tech company from the ground up – out of necessity. Jason and the S&S team
Description: The entrepreneur journey is not easy – it’s filled with twists, turns, roadblocks, and endless questions like “who can I reach out to,” “what am I doing,” and “what comes next?” To thrive in the entrepreneurial space, new founders must find an intersection of three things: understanding audience needs, being good at addressing those
In 2022, the key to a successful business revolves around the customer experience – and more importantly, the community-driven approach. But, building a community that feels authentic isn’t always easy. Customers are increasingly sensitive to whether retailers are simply selling to them or making an effort to strengthen relationships. The real question becomes: how can
Returns used to be one of the most challenging things about the buying journey. Customers had to go through multiple hoops just to cancel a subscription or return a product. In 2022, this is no longer the case. Reverse logistics is considered one of the most impactful ways to create a seamless customer experience. Why?
Tried-and-true EDI (Electronic Data Interchange) has existed for decades, allowing big-name retailers and emerging brands to work together seamlessly. But this automated standard comes at a price – it typically works best with an older operating system. The new era of APIs (Application Programming Interfaces) allows for greater connectivity between entrepreneurs and their partners, and
Founders start their companies with an idea and a passion. They’ve got an incredible product, want to tell a story, and, most importantly, create a loyal community. But there are many moving parts to building a successful e-commerce store – and it’s not as simple as setting up an online site. Details like SKU level
We’re talking all things international shipping as it relates to e-commerce. For online brands, international shipping can be a huge undertaking that becomes costly for themselves and their customers. So, what can brands do to smooth the process and manage costs? Our guest, Alex Yancher, Co-Founder and CEO of Passport Shipping, covers everything from unexpected
How can brands stand out from the crowd and deliver the best customer experience? What does proper peak season planning look like? In a post-pandemic world, where does the retail channel come into play? What does the Ryder acquisition mean for the logistics marketplace at large? In the first episode of season 2, we’ll dive
Ah, it’s the holiday season! Along with colder days, warmer drinks, and a festive buzz in the air, this busy time of year comes with an increased demand in deliveries. What does this mean for e-commerce brands? A focus on the parcel is the key to a successful customer experience. We sat down with Sean
Congested terminals, vessels accumulating in ports, warehouses packed beyond capacity … supply chain deficiencies have always been present during peak season. But over the past few months, we’ve been exposed to more and more difficulties on the import side of the fulfillment process. This week we sat down with Bill Mongelluzzo, Senior Editor at the
With customers looking for an authentic approach and genuine connection, having a micro-influencer marketing strategy can help drive growth and retention. But who are micro-influencers? We have good news – they may already love your brand. Brett Bernstein, Founder and CEO of Gatsby is here to talk about how you can find micro-influencers within your
Today’s consumers want to make sustainable purchasing decisions – and they want merchants to help them do it. We’re talking to Dane Baker, Co-Founder and CEO of EcoCart, about how ecommerce brands can take the right steps to lessen their carbon footprint. Show Transcript Brian Weinstein: Welcome everybody to Sippin’ and Shippin’. I’m your host,
Ecommerce is evolving so rapidly it’s hard for merchants to keep up. So, what do brands need to think about when venturing into the world of headless commerce? Todd Welling and Andrew Potkewitz from Overdose. are here to tell us all about the challenges and opportunities of decoupling the front end from your back end.
More selling channels, more problems? Ecommerce expert and author, Brian Beck, joins us to discuss the power shift transformation in the marketplace and the channel conflict it can create. In this post-COVID era, ‘value’ has a whole new meaning. Show Transcript Brian Weinstein: Welcome everybody to Sippin’ and Shippin’. I’m your host, Brian Weinstein. We’ll
Labor shortages have been an ongoing problem across industries during COVID-19, and logistics has been one of the hardest hit. So, what can businesses and 3PLs do to secure the seasonal labor they need to meet the demands of a busy peak? Mike Venditti, the VP, Western Region at Whiplash, has some answers. Show Transcript
If you haven’t started forecasting peak season demand already, it’s high time to get started. Andrew Bagwell, the VP of Engineering at Whiplash, is joining us in this episode to tell us how 3PLs are getting their clients’ peak season ready. Show Transcript Brian Weinstein: Welcome everybody to Sippin’ & Shippin’. I’m your host, Brian
Online shoppers are often flying solo through the purchasing process. So, how do you make sure that your brand is connecting with customers and building that repeat purchasing power? Habib Salo, CEO of the phenomenally successful cosmetics brand Young Nails, is here to talk about the importance of community-building in ecommerce. Show Transcript Brian Weinstein: