StartupCX: Recent Episodes
Jared Orr
Every week, Jared brings on one of the biggest names and brightest minds in the Customer Experience space. If you're a new entrepreneur or business owner and are looking to take your customer relationships to new heights, tune in!
Abby Hammer is the Chief Customer Officer and Chief Product Officer at ChurnZero. She has spent her career on the frontlines as a Customer Success Manager and a Product manager. We talk all things CX, product, and more!
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Edward is the CEO and Co-Founder of Catalyst, a leading Customer Success software company based out of New York City. Edward is no stranger to being on the frontlines working one-on-one with clients and helping them succeed. He gives his expert advice on the importance on making CX a top priority in the early days of your startup. Enjoy!
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Check out Catalyst
Buy a copy of The Art of War
Listen to the Humans of SaaS Podcast
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Edward is the CEO and Co-Founder of Catalyst, a leading Customer Success software company based out of New York City. Edward is no stranger to being on the frontlines working one-on-one with clients and helping them succeed. He gives his expert advice on the importance on making CX a top priority in the early days of your startup. Enjoy!
Connect with Edward on LinkedIn
Check out Catalyst
Buy a copy of The Art of War
Listen to the Humans of SaaS Podcast
Connect with me on LinkedIn
Follow me on Twitter
Jennifer is the author of The Startup's Guide to Customer Success and the Head of Customer Success at Seso Inc. We had a great conversation about her career journey and what she has learned through consulting startups. Enjoy!
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Buy a copy of The Startup’s Guide to Customer Success
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Annette is a giant in the Customer Experience space. She's the author of 2 books, Built to Win and Customer Understanding, a public speaker, and has been a founder and CX executive at multiple startups. We talk all things CX and startups in this episode!
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Buy a copy of Customer Understanding
Buy a copy of Built to Win
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Anika is the VP of Customer Success at Karbon and has extensive experience as a CX leader in the startup world. We talk about her unique career journey as an executive, what she has learned along the way, and how startups can find joy and fulfillment in their Customer Experience journey.
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Listen to The Customer Success Podcast
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Chris is the CEO of nuffsaid, a leader in helping Customer Success teams scale their customer-led growth efforts. We talk about how he became a thought leader in the space in order to grow nuffsaid and how startups can implement a killer growth strategy for their customers.
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Irit is the Chief Customer Officer and CEO of CSM Practice, a Customer Success consulting firm that she started when she quit her corporate job at Gainsight. She shares with us her unique career story and we talk about how startups can create a seamless customer success process/strategy right out of the gate. Enjoy!
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See how Rocketlane can help your Startup
See how ChurnZero can help your Startup
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Sri is the CEO and Co-Founder of Rocketlane, a company revolutionizing the way software startups onboard their clients. It's no mystery that in order to provide a great customer experience, you need to have a smooth and efficient onboarding process. Sri and I talk about this and much more!
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See how Rocketlane can help your Startup
See how ChurnZero can help your Startup
Get a copy of Leadership and Self-Deception
Listen to the Masters of Scale podcast
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LaTonya is the Founder of The Customer Culture, a national corporate provider that specializes in guiding staff and faculty in developing best practices of human interaction, communication, crises, customer journey mapping, and diversity training. She is also an Associate Professor Instructing Social Media Marketing at Mt. San Jacinto College.
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Get a copy of The One
Listen to John Maxwell’s Podcast
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You Mon is the Founder and CEO and ChurnZero, a leading Customer Success software platform. You Mon is no stranger to entrepreneurship and Customer Experience which is why it was a no-brainer to have him as my first guest!
See how ChurnZero can help your Startup
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Get a copy of Common Ground
Listen to the Acquired Podcast and Jeff Rubin Show
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Welcome to the show! I'm glad you're here and hope you stick around.
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