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A Better Way to Find Buyers for your Products or Services

Many small business owners believe that the way to sell a lot of their products or services is to promote, promote, promote! They spend hours a week, if not a day, on social media, e-commerce websites, and other avenues trying to get the word out about their businesses!

And rightfully so.

If this is you or someone you know, I commend you! … this way of advertising has been engrained in us as the BEST and EASIEST way to sell. But is it?

Today, I’m going to talk about a better way to grow your business, one that will give you your time back, and help you make more sales in your awesome small business.

When you offer your product or service in anyway, social media, advertising, etc… You begin the customers journey into your world. The customer journey is simple, but you MUST know it, and continually live in it as an entrepreneur in order to continually refine your business… why?

To take lots of time off! And sell lots of stuff.

Knowing your customer journey is the first place to start, and I have a free resource for you to download that will walk you though laying out the customer journey for your business. Go to www.customerjourneyladder.com to grab that resource.

Here are the 5 categories to a simple customer journey.

1 Attract- What are the activities you do on a daily or weeky basis to attract prospects?

2) Connect- What are the ways in which you connect with these prospects

3)Convert -How are you then converting the prospect from a prospect to a buyer.

4) Sell -What does your sales process include?

5) Follow-Up What is your follow up communication plan for your past buyers?

I have a free 4-page resource for you that will help you lay out your current customer journey. You'll be able to find the gaps and end frustrations.

www.customerjourneyladder.com

Also, you may want to follow me on Instagram at @coachtheresaprim

Thank you for tuning in!

Theresa Prim

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How to take advice from Mentors, 3 great ways! EPS: 23

How do we know what advice to take from our mentors and use and what advice to leave?

Not even the most experienced successful entrepreneurs know it all! 

How do they choose what advice to listen to and act on, and what to pass by? 

I’m a huge fan of speeding up the path to success! Are you? I’m a learner and want to listen, watch and soak in what the big gurus have done to find success. Etc….

I had a conversation with my mentors when I was a brand new Realtor, and I will share this story with you. What did I learn in that conversation back in 2002 that showed me the importance of having one ear closed and the other one half open? I learned 3 very important lessons that day.

1) Be careful who you share things with!

2) The customer relationship has no time limits.

3) I can design my business the way I want to.

Taking advice is an art.

Happy to serve you!

Theresa Prim

Customer Relationship Coach

Find me on Instagram at @coachtheresaprim where I go live every Tuesday.

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8 Ways to Slow Down in Business, Even if You Think You Can't Part 2

It is very important to slow down either physically or mentally as business owners. Today I will go over ways 5 through 8. Episode #21 will go over the first 4 ways you can slow down in your small business.

1. Delegate. Delegating doesn’t always mean paying someone to help you with something.

2. Create a new system or refine your processes.

3. Stop hustling. This means to stop hurrying, pushing through, forcing, selling aggressively.

4. Take more vacation time. Clearly defining what “vacation” means to you is important. One thing I recommend is to take a vacation before a vacation. I explain that in episode #21

5. Multitask on the right things. Yes, we all multitask, and it is helpful, no matter what you hear, but you must do it the right way.

6. Planning and productivity. Take time to make time.

7. Set better boundaries. Are your boundaries to keep things out or to keep you away from things?

8. Be consistent. Consistency makes you skilled and efficient which creates more time in your schedule.

I invite you to a facebook community for small business owners and service professionals who are Rockin’ It out there! Is that you? If you need a little extra support when it comes to growing your business and spending more time with those you love, and you want a community that you can pop-in and pop-out of with no spamming, I invite you to Business Owners ROCK! https://www.facebook.com/groups/businessownersrock/

"Today be Thankful and think how rich you are. Your family is priceless, your time is gold, and your health is wealth." Zig Ziglar

Happy New Year! Here is to your goals, your dreams, and your vacations.

In service to you,

Coach Theresa Prim

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8 Ways to Slow Down in Business Even if You Think You Can't.

It is very important to slow down either physically or mentally as business owners. Today I will unpack 4 of the 8 ways I've discovered in my 30+ years in business to now down and the the reasons you may have for not trying one of these ways.

I will talk about delagating and how to delagate without spending a dime, and creating new systems or refining process and examples of how to do that. I also am candid in this episode to say how much I "dislike" the word Hustle. Number 4 is to take more vacations and I give you my "vacation secret" to maximize your next 3-day weekend.

This episode is the first one I recorded without a script and I'm super proud of it! Get uncomfortable my friend.

"Today be Thankful and think how rich you are. Your family is priceless, your time is gold, and your health is wealth." Zig Ziglar

I would love to connect with you on Instagram! Find me and DM me and let me know you heard my podcast! I will share your products or services on my IG stories.

IG: @coachtheresaprim

Have a wonderfully Productive December!

In service to you,

Coach Theresa Prim

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What Do You Believe About the Future of Your Business? Mindset Chat

Today I get very emotional on this episode as I dive into some deep thoughts. What do we believe about the future of our businesses, and how did we discover those beliefs?

This episode is not a teaching or a training episode, but rather just me pondering with you over some important mindset shifts we may have to make so that our business can prosper in 2023.

What DO you believe about the future of your business? How’s the future of YOUR business going to be? Can you even predict it? So that opens up the topic… How much control do we truly have over the success of our small businesses?

And then… if me and you were chit chatting right now… I might say “Wait a minute, does trying to control the business lead to success or not trying to control it so much… like surrendering it.”

Oh boy… that’s awesome and deep. Because control means the act or power of controlling regulation, domination, and to hold in check. Basically, feeling and taking action to keep control over something so the future ends up the way we want it to.

Surrender means the act or instance of surrendering and to give yourself up to an influence, course or emotion. Basically, letting go and relinquishing control. In other words, giving in to the unknown. We don’t take the necessary time away from our businesses to think about what to think about and the business consumes our thoughts, even when we are “clocked out” and spending time with those we love.

I do tell a story of me sneaking into the bathroom on my wedding anniversary to text clients, and I am making my mission to help you balance work with home and have more rest and less stress.

Please share this podcast episode with another business friend who might need it,

Happy to ponder with you today,

Theresa Prim

Your Thankful to be in Business Coach

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It’s time to quit chasing new customers and let your business sell itself through powerful Customer Success Stories.

Last weeks episode was part 1 of this 2 part series on Customer Success Stories and I shared with you what a Customer Success Story is and how to write one. Today I’m going to go over the multiple benefits for you, your business, and your customers. I also have 9 ways you can use and apply these powerful stories in your business!

What is the definition of a customer success story? A Customer Success Story is a narrative that truthfully describes a customer or clients transformational experience with a business’s product or service.

In summary, who were they before buying and using your product or service, and who are they after buying and using your product or service? And what happened in between?

I can’t wait to connect with you! Come find me and introduce yourself on Instagram at @CoachTheresaPrim or email at theresa@theresaprim.com.

Share this podcast episode and subscribe to my channel.

Here is to your business success,

Theresa Prim

Your Thankful to be in Business Coach 

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How to Grow Your Business with a Customer Success Story, Part 1 Do you know that you can take one Customer Success Story and use it multiple ways in your business to make more money in less time? It is a valuable marketing tool that doesn’t add more stress. Today I will teach you what a customer success story is, its benefits and how to write one. Then on episode #19 I will share multiple ways in which you can use a customer story to catapult your sales so you can slow down on chasing new customers. A Customer Success Story is a narrative that truthfully describes a customer or clients transformational experience with a business’s product or service. In summary, who were they before buying and using your product or service, and who are they after buying and using your product or service? And what happened in between? Easy, it’s a transformational personal experience they had with you, or your business and it created opportunity for you to write a customer success story. I can’t wait to connect with you! Come find me and introduce yourself on Instagram at @CoachTheresaPrim or email at theresa@theresaprim.com. Share this podcast episode and subscribe to my channel. Here is to your business success, Theresa Prim Your Thankful to be in Business Coach 

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Find the Root Cause of Clients Cancelling Appointments Truth is, we would have more money in our pockets and more time on our hands if customers and clients didn’t cancel appointments. On a typical Sunday night, you can look at your appointment book as a small business entrepreneur and it is almost full. Then Monday morning begins the client cancellations. In this episode, I will help you run your numbers to determine the benefit to refining your appointment and cancellation process in your business. I will also help you evaluate 4 areas when reducing the number of customer cancellations. This episode is a right-on-time message to help you get ready for 2023 and improve your numbers and find more time with those you love. DM me on Instagram with what you will do with your extra time and money when you reduce your customer cancellations by just 1 per week.  Instagram at @CoachTheresaPrim Share this podcast episode and subscribe to my channel. Here is to less client cancellations! Theresa Prim Your Thankful to be in Business Coach 

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Encouragement for Self-Discipline and Consistency Is it true that “Consistency is boring and entrepreneurs don’t like boring”? This episode will encourage you as a small business owner find joy in self-discipline and peace in consistency. This short episode is full of affirmations to help build you up in times of discouragement and help you keep your eyes on the prize. Come find me and introduce yourself on Instagram at @CoachTheresaPrim or email at theresa@theresaprim.com. Share this podcast episode and subscribe to my channel. Here is to your future success! Theresa Prim Your Thankful to be in Business Coach 

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What Action Steps are Needed to Achieve Your Goal? It’s the final day of the Your Best Goal Challenge Workshop week and we cover 2 big things:     Planning out your action steps to achieve your goal    Fitting your goal into your schedule

I help you lay out the tasks you need to accomplish your goal in a simplified way. You will have a list of things to do in front of you after this episode and you will not have to remove anything from your schedule or give up a vacation.  “If the plan doesn’t work, change the plan, but not the goal” author unknown. As a quick recap: Day 1, episode 11 You determined where you are right now in your life and business, Day 2, episode 12 you did a visioning exercise with me and dreamed about where you would love your life and business in 3 months. Day 3, episode 13, we brought your 3 month calendar into the picture and you filled in appointments, days off, vacations, work time, projects, etc… Day 4, episode 14, you finally chose your BEST goal for the next 90 days. I hope you find this goal system easy, and you’ll incorporate it into your small business. I’m so excited for you!!! Send me a screenshot of your completed GPS to my Instagram @CoachTheresaPrim or email at theresa@theresaprim.com. Always goal setting! Theresa Prim Your Thankful to be in Business Coach 

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How to Properly Choose the Best Goal for You Today is day 4 of the Choose Your Best Goal 5-day Challenge Workshop Week. If you don’t have a goal setting system for you or your business and you feel stuck and unable to get past some of the hurdles you’ve been trying to jump over, then listening to these 5 short training episodes will help you. Goal setting should be fun, productive, and repeatable. Today you will finally choose your best goal! I walk you through an easy exercise on how to choose your next 90 day goal. Then on episode 15, I’ll help you put action steps to your goal. Let me know what you chose! DM me on Instagram with your goal. Let’s celebrate together @CoachTheresaPrim or email at theresa@theresaprim.com. Share this podcast episode and subscribe to my channel. Goal setting right along with you today! Theresa Prim Your Thankful to be in Business Coach 

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How to Find Time to Accomplish Your Goal This is day 4 of the 5-day Your Best Goal Challenge Workshop Week and today I will walk you through a simple exercise to help you choose your goal, by finding the time you have already to accomplish it. It’s important to fit your goals into your schedule, not fit your schedule into your goal. You will need a 3-month calendar in front of you I’ll ask you question prompts you can use to plan out your next 90 days We’ll celebrate together all the whitespace you have in your calendar AND.. you are also finding time for an additional vacation to take by your self or with those you love.

I can’t wait to hear how your week is shaping up! Come find me and introduce yourself on Instagram at @CoachTheresaPrim or email at theresa@theresaprim.com. Share this podcast episode and subscribe to my channel. Happy to serve you today, Theresa Prim Your Thankful to be in Business Coach 

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How to Turn Your Dreams into a Goal It’s day 2 of the Your Best Goal Challenge 5-day Workshop week. Yesterday you determined where you are in your life and business right now an today I will help you envision where it is you would love your life and business to be in just 3 months. You can turn your big dreams into productive doable goals if you take the right steps. You will need a sheet of paper and a pen your dreams top of mind. I will ask you questions like this: What income level or revenue amount comes to mind that you would love to hit in 3 months? What sales or marketing system would you love to implement in 3 months? What vacation would you love to take in the next 3 months?

This is day #2 of the Your Best Goal Challenge. Then on day 3, episode 13, you will look at your calendar for the next 90 days and begin to plan out the time you have available for your next best goal. It’s time to quit doing business by chance or choosing to take action on things that won’t make a difference. It’s time to be intentional, strategic, and purposeful about your goals in your business. I can’t wait to connect with you! Come find me and introduce yourself on Instagram at @CoachTheresaPrim or email at theresa@theresaprim.com. Share this podcast episode and subscribe to my channel. Setting goals with you, Theresa Prim Your Thankful to be in Business Coach 

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How to correctly begin your goal setting process! Today is day 1 of the 5-day Your Best Goal Challenge Workshop week. Imagine in 5 days having a simplified goal-setting plan of action to choose not just any goal for you and your small business, but the BEST Goal that will help yo make more money in less time. By the end of this training, you will have in front of you the exact action steps to take to get your goal accomplished...and the exciting part, take extra time away from the business. I will walk you through a simple exercise today that will help you lay a firm foundation to goal setting. You will finally have a simple goal setting process that you can repeat over and over again. Remember, you are choosing a goal that fits into your schedule, not fitting your schedule into your goal. Here is what to expect for the week: Day #1, Episode 11- How to begin your goal setting process with a simple reflection exercise Day #2, Episode 12- How to turn your dreams into goals Day #3, Episode 13- How to find time to accomplish your goal Day #4, Episode 14- How to properly choose the best goal for you Day #5, Episode 15- What action steps are needed to acheive your goal? Proper goal setting can be simple and efficient. Efficiency = Relaxation and on the You First Business Second podcat, we are all about relaxation. I can’t wait to connect with you! Come find me and introduce yourself on Instagram at @CoachTheresaPrim or email at theresa@theresaprim.com. Share this podcast episode and subscribe to my channel. Setting Big Goals with you this week! Theresa Prim Your Thankful to be in Business Coach 

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Do you have a CRM for your small business? Do you need a CRM or may you be wondering what in the world is a CRM anyway? A CRM is a Contact Relationship Management System and today I am going to easily explain what a CRM is, the importance of having one, and the best way to choose one or upgrade your existing one!   The best CRM system for your business my friend is the one you will use. The first question to ask yourself is this, what is the goal for me and my business for my CRM system?

What are your businesses weak spots and what can the CRM system do to strengthen those weak spots?

Do you know that your CRM system can be as easy as a spreadsheet?

Think of gathering customer information like a puzzle! It’s a lot of fun! If you want a first name, last name, email address, phone number and home address, then see what you have already, and put it on a spreadsheet. Choose what information you want to gather for your business and gather it piece by piece. It’s an ongoing fun forever puzzle! Join me next week for 5 days, episodes 11 -15 for the Your Best Goal Challenge week! You’ll receive 5 short trainings on how to not only choose a goal but the BEST 3-month goal for you and your business, make it attainable, and put actionable steps to it. I can’t wait to connect with you! Come find me and introduce yourself on Instagram at @CoachTheresaPrim or email at theresa@theresaprim.com. Share this podcast episode and subscribe to my channel. Happy to serve you today, Theresa Prim Your Thankful to be in Business Coach 

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Today I will share with you exactly how I generated over 8 million dollars in real estate sales without taking any new customers. Michael J Maher was my real estate coach at the time in 2010 and I implemented his system for communicating with my customers and it worked! Within 3 short years, my business had almost doubled and the best part, is that I did not have to work as hard. Social media has created what I call a “one-sided transaction.” It costs a business five times as much to attract a new customer than it does to retain an existing one. In this episode, I speak candidly to you about a fear I have for small businesses in the future if they do not figure out now how to perfectly manage the customer relationship. I’ll share with you 4 tips and how I produced over 8 million dollars in sales and giving all my new customers away. As a free invitation to you, stay tuned for episodes 11-15 where I am hosting a Your Best Goal Challenge! It’s going to be so much fun and set you and your business up for the future.

Connect with me and introduce yourself on Instagram at @CoachTheresaPrim or email at theresa@theresaprim.com. Share this podcast episode with someone you know who is tired of trying to get new customers and subscribe to my channel. Thank you for serving your customers,   Theresa Prim Your Thankful to be in Business Coach 

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Do we spend too much time trying to make customers happy and not enough time analyzing whether we are happy with our sales in our business. Have you asked yourself recently this important question “Am I happy with my sales in my business? Am I really happy with them?” Today, together, you and me, will unpack that question and you will walk away with the NEXT best step to raising your happiness level and number of sales in your small business. Not taking the time to rate your level of happiness in your business leads to frustration. Richard Branson and how he puts himself first. Is there something you decided to do in the past in your business that you haven’t done yet? Is there someone you know who might share with you an idea to help your sales YOUR BEST GOAL Challenge 5-day workshop on Sept 26th through Sept 30th What is one thing you can add, remove, or change, that will raise your level of happiness?

I can’t wait to connect with you! Come find me and introduce yourself on Instagram at @CoachTheresaPrim or email at theresa@theresaprim.com. Mark your calendars for my 5-day YOUR BEST GOAL Challenge right here on this podcast. I will help you choose your best goal for 4th quarter 2022, and create action steps for your goal with short trainings each day. Share this podcast episode and subscribe to my channel. Cheering you on! Theresa Prim Your Thankful to be in Business Coach 

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7: Resist Business Hustle with this One Thing Rushing around and hurrying to get all the things done in your small business does not lead to success or relaxation. Hustling, grinding, and going without sleep may not be entirely your fault. This short podcast breaks down the one thing you must be doing and do well, so that you can have time at the end of your day to relax. My name is Theresa Prim and I help small business owners, salespeople and service professionals make more money in less time with less stress and more rest by putting themselves first again. What is the one thing that clears your mind of clutter and frees you from unorganized thoughts? Mark your calendars for Sept 26th through Sept 30th for a FREE 5-day Workshop Challenge called YOUR BEST GOAL Challenge. I’ll be hosting it right here on the podcast and you’ll receive daily action steps that will help you choose your BEST goal for 4th quarter, AND put action steps to that goal! I can’t wait to connect with you! Come find me and introduce yourself on Instagram at @CoachTheresaPrim or email at theresa@theresaprim.com. Share this podcast episode and subscribe to my channel. Here is to a more relaxing future, Theresa Prim Your Thankful to be in Business Coach 

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6: 9 Questions for Customer Relationship and Product Development What if you could generate more money for your business in less time by aligning the customer relationship with your products and services? As entrepreneurs, we are creators with lots of ideas in our minds. Our job description is pretty much “creator of cool stuff” or “conduit of cool stuff”. However, do the customers drive the products to YOU, or di the products drive the customers to YOU? Is it possible to align these 2 areas in your business so that you make more money in less time and have more rest? Here are a few of the 9 coaching questions I ask in this episode:

1 Which 3-5 customers or clients pop in your mind right now?

4 What products or services do you have that are easy to create and why?

7 What fear do you have right now about adding or subtracting a product or service?

9 Where would you love your life to be in 3-6 months if this all came about?

Let me know what sparked something for you as a result of this episode over at Instagram. Find the post or send me a DM at @coachtheresaprim Download the free Monthly Business Review PLUS at http://www.businessreviewplus.com/ (www.businessreviewplus.com) Share this podcast episode and subscribe to my channel. In alignment with you today! Theresa Prim Your Thankful to be in Business Coach 

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Is it possible to simplify your social media marketing plan and make even more money for your business? If you want to find more time in your week, then adding a little strategy to posting on social media might bethe answer. I’m Theresa Prim and this is the YOU FIRST Business Second podcast where I help enthusiastic small business owners, and salespeople to generate more revenue in less time with less stress and more rest by putting themselves first again. Today we will cover 2 main points and a few simple steps on how to go about simplifying all the time you are spending posting on social media or get rid of the guilt that you aren’t posting enough. 3:36 Step one- Take an honest look at what you are doing now. (Then I will give you 4 ideas on how to do that) 7:15 Step two- Take action on an updated simpler social media plan ( Then I will give you 3 ideas on how to do that) 10:11 Homework! This is an easy task to do for you to take a bold step and improve sales as soon as next week! DM me on Instagram and let me know your biggest takeaway from the show, your celebration moment, or how your homework went. IG is @CoachTheresaPrim Add the FREE Monthly Business Review PLUS at http://www.businessreviewplus.com/ (www.businessreviewplus.com) Share this podcast episode and subscribe to my channel, where I’ll post new episodes every Wednesday for you! Serving you with excellence today, Theresa Prim Your Thankful to be in Business Coach

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Add 2 More Hours of Relaxation Time Next Month Relaxation time is few and far between when you are running a small business and doing all of the things, all of the time, but today, I’m going to share with you 4 ideas that will help you add at least 2 hours of relaxation time to your month as early as next month! It’s time to start dreaming about what you will do with those 120 awesome minutes you’ll have my business friend. 4 Ideas that will help you free up time in your month. Theresa’s story of when she had to create a system from a struggle! How to say “no” more often. “Sometimes we can’t see what others see, and they love us too much to let us know… but if we ask, then they love us too much to be silent. “

I can’t wait to connect with you! Come find me and introduce yourself on Instagram at https://www.instagram.com/coachtheresaprim/ (@CoachTheresaPrim) or email at theresa@theresaprim.com. Download the free Monthly Business Review PLUS at http://www.businessreviewplus.com (www.businessreviewplus.com) Share this podcast episode and subscribe to my channel. Happy to serve you today, Theresa Prim Your Thankful to be in Business Coach  

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Welcome to You First business second! Is it possible to put yourself first and still have a successful and thriving business at the same time? Coach Theresa Prim will consistently unpack that question while helping you advance your small business, spending more time away from the business with those you love. :31 Is the You First business second podcast for you? 1:00 Summary of what podcast is about 2:20 Summary of how podcast will help you Subscribe to the show on Apple, Spotify or Sitcher.