Growth in Dentistry: A Dental Intelligence Podcast: Recent Episodes
Dental Intelligence, Inc.
Welcome to the Growth in Dentistry podcast! We’re here to help your practice grow by sitting down with real practitioners from all over the industry, all of whom have found success in one way or another. Join our di Community on Facebook to connect with like-minded professionals striving for growth, and check out our Youtube channel to watch these episodes and more!
In this episode, Steve Jensen sits down with Laura Johnston, founder of My Dental SOP, to break down what SOPs really are and why “a checklist is not an SOP.” They talk about how documenting workflows reduces chaos, protects the practice, improves training, and helps teams scale across providers and locations.
Listen in to learn:
- About SOPs for the dental practice and why they matter for consistency and coverage
- Why checklists miss the “how,” including communication and cross-department handoffs
- How to start without getting overwhelmed
- How SOPs support risk reduction, including clearer roles and stronger internal controls
- How structured onboarding expands the candidate pool beyond those with dental experience
- Why owners should identify an internal “SOP champion” to avoid becoming the bottleneck
…and so much more!
About the Guest:
Laura Johnston is the founder of My Dental SOP. With more than two decades in dentistry, Laura helps practices document workflows, build training paths, and align teams to deliver consistent patient experiences.
Resources:
- My Dental SOP: https://www.mydentalsop.com/
- Dental Intelligence demo + gift card: https://get.dentalintel.net/podcast
In this episode of Growth in Dentistry, host Steve Jensen talks with Michael Dinsio and Paula Quinn from Next Level Consultants about why many practices are adding new patients but not actually growing, and how daily systems can drive retention, scheduling consistency, and a better patient experience.
Listen in to hear about how:
- Patient retention is the hidden growth lever
- Loyalty has changed – how patient and team member loyalty can look different
- Systems beat good intentions
…and so much more!
Resources:
- Check out Next Level Consultants: https://nxlevelconsultants.com/
- See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast
Welcome to another episode of the Growth in Dentistry podcast! In this episode, Steve Jensen talks with Bryton Nield of Dentist Partner Pros about why associate relationships fail and how to hire associates with a higher success rate.
Tune in to hear about:
- How to avoid “panic hiring” when an associate leaves or the practice is maxed out
- What associates actually want from practice owners
- Defining the ideal candidate: Skills, culture, character, commitment
- The investment of recruiting
Resources:
- Learn more from Bryton’s team at http://hiringpros.com.
- See a demo of Dental Intelligence and get a $50 gift card: http://get.dentalintel.net/podcast.
Welcome back to the Growth in Dentistry podcast! In this episode, Steve Jensen talks with Kelsey Porter, co-founder of Beacon PPO Solutions, about using PPO fee negotiations to increase practice profitability without increasing patient volume.
What you’ll learn:
- How PPO negotiations can increase revenue per procedure while keeping practices in-network
- How often to negotiate and what happens if you have not reviewed fees in years
- Why the first offer is often small, and how deeper negotiation can lead to larger lifts
- How leasing and network structure can create leverage with carriers
- What the process, timeline, and workload typically look like for a practice
…and so much more!
Resources:
- Beacon PPO Solutions: www.beaconpposolutions.com
- Check out a demo of Dental Intelligence and her a $50 gift card: https://get.dentalintel.net/podcast
In this episode of Growth in Dentistry, host Steve Jensen sits down with Miranda Beeson from ACT Dental to discuss a hot take on new patients. While new patients are essential for practice growth, Miranda challenges the common assumption that simply increasing new patient numbers is the solution to revenue goals. Tune into this conversation to explore how to measure net patient growth, the significance of the new patient hygiene reappointment percentage, and how to create a practice that supports the life you want to live.
We cover:
- The importance of Annual Patient Value
- High volume/low profit practices vs. low volume/high profit practices
- Net Patient Growth and how to stop losing patients from inactivity
- Reactivation Systems
- The new patient experience
- Hygiene reappointment
...and so much more!
Resources:
- ACT Dental – https://actdental.com
- Best Practices Association – https://join.actdental.com
- Best Practices Podcast with Kirk Behrendt – https://actdental.com/podcast
- See a demo of Dental Intelligence and get a $50 gift card – https://get.dentalintel.net/podcast
In this episode of the Growth in Dentistry podcast, join Steve Jensen as he sits down with Susan Leckowicz, a dental coach with 16 years of coaching experience and 20 years of clinical experience as a hygienist. Susan shares her proven case agreement system that helps practices move beyond simply getting patients to accept treatment, focusing instead on creating genuine agreement and commitment to complete care plans.
Listen to the episode to hear more about:
- The case acceptance vs. case completion gap
- Optimizing the hygiene visit for treatment planning
- The financial agreement system
- Follow up and accountability with unscheduled treatment
- Driving team buy-in and behavior change
- Patient communication strategies
...and so much more!
Connect with Susan by emailing her at susan@dentalcoaches.com. Learn more about Dental Coaches at www.dentalcoaches.com.
See a demo of DI and get a $50 gift card: http://get.dentalintel.net/podcast.
In this episode of Growth in Dentistry, Steve Jensen sits down with Heather Crockett from ACT Dental to discuss practical strategies for overcoming burnout and building a thriving dental practice. They explore the "Sunday Scaries" phenomenon that many dental professionals experience and provide actionable advice on leadership, self-awareness, delegation, and work-life balance.
Listen to the episode to hear about:
- Identifying the root causes of Sunday night dread
- The Power of Reflection
- The Three Hats of Leadership
- Self-Awareness as a Leadership Tool
- The Show-Do-Teach method
- Avoiding Maintenance Mode
- Setting Boundaries
...and much more!
Resources:
- Learn more about ACT Dental: https://www.actdental.com/
- Best Practices Association: https://www.actdental.com/bpa
- The Working Genius Model: https://www.workinggenius.com/
- The DiSC® Assessment: https://www.discprofile.com/
- Five Behaviors of a Cohesive Team: https://www.fivebehaviors.com/
- See a demo of Dental Intelligence and get a $50 gift card: http://get.dentalintel.net/podcast
In this episode of the Growth in Dentistry podcast, Steve Jensen sits down with Ragan Hartman, a dental industry expert with over 27 years of experience in healthcare management and executive coaching. Ragan shares actionable verbal skills and scripting techniques to address common challenges facing dental practices today and provides actionable scripts to use in your practice.
Listen in to hear more about:
- The power of words in dentistry
- Handling accounts receivable
- Mitigating cancellations
- Managing no-shows
- Going out-of-network
- Handling escalations
...and so much more!
Want to reach out to Ragan and get a copy of the scripting guides she mentioned? You can call/text her at 931-808-8820 or email her at raganhartman@fortunemgmt.com. You can also contact her via the Fortune Management website: https://www.fortunemgmt.com/profile/ragan-hartman.
See a demo of DI and get a $50 gift card: http://get.dentalintel.net/podcast.
Steve Jensen sits down with Matt Coggin, President and CEO of Spear Education, to discuss major trends shaping dentistry and how dental practices can navigate them successfully. Matt shares insights on practice consolidation, consumerism, digital transformation, and the challenges of training associates.
Listen in to hear about:
- Major trends in dentistry
- The challenge for dentists entering the workforce out of college
- The gap between learning new procedures and implementing them in the practice
- Growth vs. operating expenses
- What drives success in dental practices
...and so much more!
Get in touch with Matt and the team at Spear: mcoggin@speareducation.com or https://www.speareducation.com.
See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.
Jon Harris from Fortune Management is back on the Growth in Dentistry podcast to discuss practice valuations, market trends, and strategies for building valuable dental practices. Jon shares his expertise on what makes practices valuable, how to structure acquisitions, and the importance of operational efficiency in today's changing market.
Listen in to hear more about:
- Market Trends & Valuations: How rising interest rates, inflation, and market volatility have impacted practice valuations and deal structures
- Understanding Practice Value: Why cash flow matters more than revenue, and how two practices collecting the same amount can have vastly different valuations
- Deal Structures: Five ways to bridge valuation gaps
- Multi-Location Strategy: Why DSOs and private practices are pursuing multiple locations to spread margins and increase profitability
- Cash Flow Drivers: The five key areas that drive cash flow in a dental practice
- Hygiene Optimization: How to calculate the impact of adding hygiene columns and prioritizing patients with unscheduled treatment
- Building Value: Three main strategies to increase practice value: optimize capacity, expand clinical suite, and create a workplace culture that attracts talent
...and so much more!
Connect with Jon: (423) 579-3775 or jonharris@fortunemgmt.com.
See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.
In this episode, host Steve Jensen sits down with Ryan Menacho from Firegang Marketing to discuss a powerful framework for dental practice growth. Ryan shares the three-component model that has helped practices across the country attract more patients and build thriving businesses: differentiation, visibility, and conversion.
Listen in to hear more about:
- The Firegang Three-Component Model: Understanding the three pillars of dental practice marketing success
- How to stand out in your market through money, time, and convenience
- Making your practice known through strategic marketing channels
- Turning phone calls into booked appointments with proven techniques
- How to control phone conversations and avoid saying "no"
- Addressing the hidden opportunity cost of unanswered calls
…and so much more!
Head over to http://www.firegang.com to set up your FREE Practice Growth call. And request your FREE copy of the Practice Growth book: https://go.firegang.com/pgexpanded-optin.
See a demo of DI and get a $50 gift card: http://get.dentalintel.net/podcast.
Evan Lazarus is back on the podcast! In this episode, Steve Jensen sits down with the CEO and founder of Simple Impact Media to discuss what it really takes to grow a dental practice through marketing. Evan brings a unique perspective to dental marketing, combining his background as a former COO of a hedge fund with his data-driven approach to practice growth.
Listen in to hear about:
- What makes the ideal marketing client
- Why focusing solely on new patient acquisition is a mistake
- The importance of understanding key metrics like annual patient value, conversion rates, and diagnostic percentages
- How to develop a comprehensive growth strategy rather than just implementing isolated tactics
- Realistic expectations for marketing investment based on practice goals
- The critical factors that determine whether a practice is ready to benefit from marketing spend
- How to approach marketing as an ongoing strategy rather than a quick fix
…and so much more!
Connect with Evan at www.simpleimpactmedia.com.
See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.
In this episode of the Growth in Dentistry podcast, host Steve Jensen sits down with Olivia Smith from OS Dental Consulting to tackle one of dentistry's most persistent challenges: improving case acceptance. With case acceptance rates trending downward across the industry, Olivia shares her expertise from working with over 100 practices to reveal the real barriers preventing patients from saying yes to treatment—and how to overcome them.
We discussed:
- Industry trends: Declining case acceptance rates
- Common Barriers to case acceptance
- The importance of comprehensive presentation
- Team member roles
- Financial conversations
- Lab case management
…and so much more!
Guest Bio: Olivia Smith is the founder of OS Dental Consulting and has been in dentistry for over 11 years. With a background in marketing and business management, she has worked with over 100 practices across the country and spent the last 7 years coaching practices to improve their systems, case acceptance, and overall growth. Olivia specializes in helping practices identify barriers in their patient journey and implementing systems that lead to 15-20% increases in case acceptance.
Connect with Olivia at olivia@osdentalconsulting.com or visit her website, www.osdentalconsulting.com.
See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.
Tune in to this episode of the Growth in Dentistry podcast, where host Steve Jensen sits down with Katherine Eitel Belt, founder and CEO of LionSpeak, to discuss managing tough conversations in dental practices. With over 35 years of experience as a keynote speaker and communication coach, Katherine shares her proven framework for having courageous conversations that solve problems while strengthening relationships.
Key topics covered in this episode:
- Why most people avoid difficult conversations and the cost of avoidance in dental practices
- The importance of emotional state and taking ownership before engaging in tough conversations
- The ARCH Framework: A four-step process for having productive, courageous conversations
- The Three-Conversation Leadership Tier
- Culture and Communication: How communication skills directly impact practice culture and employee retention
...and so much more!
Interested in learning more about Katherine Eitel Belt and her work at LionSpeak? Visit their website: www.lionspeak.net.
Download your free ARCH Framework: https://www.lionspeak.net/courageous/.
Connect with Katherine: info@lionspeak.net.
See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.
In this episode, Steve Jensen speaks with Sara Hansen about the often overlooked gold mine of internal marketing in dental practices. Sara shares her expertise on how practices can grow significantly by focusing on existing patients rather than spending thousands on external marketing campaigns.
Listen in to this episode to hear about:
- The untapped potential of internal marketing
- The Three R's approach: Referrals, reviews, and reactivation
- Sara's patient reactivation strategy
- Utilizing practice management software to identify and target specific patient segments
- The ROI of internal marketing
…and so much more!
Interested in learning more from PDA? Check out their website: https://productivedentist.com/.
Get connected with Phoenix Dental Agency: https://phoenixdentalagency.com/.
Connect with Sara: sara@phoenixdentalagency.com.
See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.
In this episode of the Growth in Dentistry podcast, host Steve Jensen interviews Wendy Briggs, RDH and renowned hygiene coach. They discuss the changing landscape of dental hygiene, including rising costs and wages, and how to transform hygiene departments into profitable centers while delivering exceptional patient care.
Listen to this episode to learn about:
- The changing economics of hygiene - Hygienist salaries rising and the financial pressure that creates on practices
- The three critical roles of hygiene
- The Doctor-Hygienist partnership
- Elevating preventive care
- Periodontal therapy
…and so much more!
Want to learn more from Wendy and The Team Training Institute team?
- Check out their website to learn about the different trainings and courses they offer: https://www.theteamtraininginstitute.com/
- Listen to The Team Training Institute podcast: https://www.theteamtraininginstitute.com/podcast
See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.
In this episode of Growth in Dentistry, host Steve Jensen interviews Dr. Sarah Blair, a successful dentist who transitioned from clinical practice to helping other dental practices thrive. Dr. Blair shares her journey from dental school to practice ownership, where she tripled her practice revenues within five years.
Jump in to hear us discuss:
- Dr. Blair's unique path to dentistry, including prior experience in the service industry and dental assisting
- The importance of practice ownership preparation and investment in technology, marketing, and training
- Common challenges dental practices face, including lack of role clarity and financial awareness
- The significance of data-driven decision-making in dental practice management
- Balance between metrics and team culture in practice leadership
…and so much more!
For more information about practice development and coaching, visit www.indiepractices.com. And to take the quiz for your scorecard, click “Get Your Scorecard” in the top righthand corner of the website to get started.
Interested in connecting directly with Dr. Blair? Email sarah@indiepractices.com.
See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.
In this episode of the Growth in Dentistry podcast, host Steve Jensen interviews Ashley Boaz, CEO of Mint Conceptions, who also serves as Chief Human Resource Officer and COO of a dental group. With over 20 years of experience in dentistry, she has held nearly every role in a dental practice, from dental assistant to hygienist to management. Tune in to hear valuable insights on enhancing the patient experience through improved communication, trust-building, and understanding patient needs.
Listen in to hear Ashley and Steve chat about:
- Communicating well and building trust with your team
- Understanding patient needs
- Appointment timing
- Who should be having financial conversations with patients
…and so much more!
Want to learn more from Ashley and Mint Conceptions? Visit https://www.mintconceptions.com. And take the Discovery Assessment here: https://mintconceptions.scoreapp.com/.
See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.
Welcome to this episode of the Growth in Dentistry podcast! In this episode, Steve chats with Lauren Anderson, Managing Director at Rain Global, discussing innovative staffing solutions for dental practices facing rising costs and retention challenges.
Listen in to hear about:
- Rising staffing costs in dentistry
- The challenge of replacing experienced staff with new hires requiring extensive training
- Benefits of remote workers for administrative tasks and which tasks can be outsourced well
…and so much more!
Want to learn more about Rain Global?
Visit their website: www.rainglobal.com
Or LinkedIn: https://www.linkedin.com/showcase/rain-global-dental/
See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.
Join us for a deep dive into the current state and future of dentistry with Perrin DesPortes, featuring insights on practice growth, industry trends, and successful business strategies.
We discuss:
- Industry consolidation trends and the impact of private equity in dentistry
- Evolution from traditional solo practices to multi-provider models
- Importance of expanded services and convenient hours for modern patients
- Marketing strategies and patient conversion fundamentals
- Building sustainable dental practices for the future
...and so much more!
Connect with Perrin and learn more about the Next Level Executive Program: https://thenextlevelexecutive.com/.
Visit get.dentalintel.net/podcast for a demo of Dental Intelligence and receive a $50 gift card.
On this episode of the Growth in Dentistry podcast, our expert guests Eric Roman and Josey Sewell dive deep into the growing trend of associate dentists in practices and the challenges faced by both associates and practice owners. Keep listening to hear their solutions for better associate-owner relationships.
We discuss:
- The current state of dental practices
- The shift towards multiple dentists per location rather than single-doctor practices
- Common challenges in associate-owner relationships
…and so much more!
Want to learn more from Eric and Josey? Check out their FREE virtual masterclass on June 6, 2025: https://drericjroman.com/vle-vip.
Want to get in touch and learn more? Visit https://drericjroman.com.
See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.
In this episode of the Growth in Dentistry podcast, Dr. Danny Snyder shares his journey through mental health challenges in dentistry and his path to healing. He discusses his transition from practice ownership to becoming an associate dentist, and how EMDR therapy helped him overcome childhood dental trauma that was affecting his professional life.
Listen in to hear about:
- Dr. Snyder's journey from dental school to practice ownership
- Mental health challenges in dentistry and the importance of seeking help
- The role of EMDR therapy in helping treat some forms of anxiety
- Transition from practice ownership to associate dentistry
…and so much more!
Want to check out the Slate Flosser for yourself? Head to slateflosser.com.
Interested in learning more about DI? Get a $50 gift card by scheduling a demo of Dental Intelligence at get.dentalintel.net/podcast.
In this episode of the Growth in Dentistry Podcast, we welcome back Melinda Heryford, a seasoned practice management consultant with over three decades of experience in dentistry, who owns Melinda Heryford, Inc. Practice Management Consulting. Drawing from her extensive background working with hundreds of dental practices, Melinda shares invaluable insights on transforming dental practices from reactive firefighting operations into proactive, system-driven organizations that deliver exceptional patient care while maintaining healthy business metrics.
Listen in to hear about:
- Moving from reactive "firefighting" to proactive practice management
- The importance of implementing simple, effective systems
- Focus on WIG (Wildly Important Goal) and MITs (Most Important Things)
- Using data and KPIs to measure practice performance
- Common practice management challenges
Resources Mentioned
- Website: practicemanagementconsulting.com
- Contact: melinda@melindaheryford.com
- Special offer: "Switch it to Solve it" tool for improving accounts receivable (email Melinda to receive the resource)
- See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast
Eric Hubbard of the Bite-Sized Dental Marketing podcast and Steve Jensen discuss current trends in dental practice management with a focus on the rising cancellation and no-show rates. The conversation covers strategies for reducing these rates and improving patient scheduling practices.
Listen in as we discuss:
- Rising cancellation/no-show rates
- Contributing factors to this rise in cancellations and no-shows
- Successful strategies from top performers
- Value Creation: Making appointments feel valuable and personal rather than transactional to decrease cancellations
Interested in checking out more of Eric’s podcast episodes? Check it out here: https://www.youtube.com/playlist?list=PLC5UkMIX4m46tgpKwFWKMjx1z43pIdnLP.
Want to learn more about Dr. Markowitz’s practice is doing in Boston? Listen to this Growth in Dentistry podcast episode: https://www.dentalintel.com/podcasts/deep-dive-dr-steve-markowitz.
See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.
In this episode, Steve Jensen sits down with Patrick Arnold, a CPA who specializes in dental practices, to discuss the evolving role of financial advisors in dentistry and how practices can optimize their financial health.
Listen in to hear about:
- The evolution of CPA relationships in dentistry - from traditional tax-focused to advisory services
- The importance of monthly vs. quarterly financial reviews
- Strategic planning for practice growth and optimization
- Associate buy-in pathways and succession planning
- Revenue optimization strategies for dental practices
Patrick Arnold is a certified public accountant with over 8 years of experience, specializing in dental practice financial management. A Marshall University graduate, Patrick brings a fresh, dynamic approach to dental finance, focusing on proactive advisory services rather than traditional compliance-only accounting.
Interested in getting in touch with Patrick? You can reach out via phone to (863) 660-3202 or or via email at patrick.davis@elliottdavis.com.
See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.
Listen in to this episode to hear our conversation with Heather Colicchio, founder and president of AADOM (American Association of Dental Office Managers), discussing the organization's 20-year journey and its impact on dental practice management.
We discuss:
- The origin story of AADOM and its evolution into what it is today
- The transformation of dental office management from a job to a career
- AADOM's role in creating community and professional development opportunities
- Growth of local chapters (DPLNs - Dental Professional Learning Networks) across the country
About Our Guest:
Heather Colicchio is the founder and president of AADOM, which she established in 2005. Prior to founding AADOM, she owned a chain of gourmet cafes in hospitals and medical centers throughout New Jersey.
Learn more about AADOM at their website: www.dentalmanagers.com.
And see a demo of DI and get a $50 gift card: https://get.dentalintel.com/podcast.
In this episode, we catch up again with David Harris, CEO of Prosperident, about embezzlement in dentistry. Don’t let embezzlement be something you fear in your practice. Learn to protect yourself from it instead.
Listen in as we discuss:
- The statistics – so you know what you’re up against
- Key risk factors to guard yourself against
- The emotional impact of embezzlement
- Embezzler behaviors to be aware of
David Harris is the industry's longest-standing expert in dental practice financial crimes and embezzlement investigation. Learn more about Prosperident at www.prosperident.com or give them a call at 888-398-2327.
See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.
Hop into this episode to hear from our conversation with Spencer Walker, partner at Dental Implant Machine: the largest dental implant-specific marketing agency and case acceptance training organization. We’re talking all things dental implant marketing.
Listen in to hear about:
- Trends in dental practices - increasing treatment dollars presented per exam
- The shift towards advanced procedures and specialty services in general practices
- Understanding who is the implant patient demographic
- Market changes including the impact of COVID, financing needs, and more
We discuss the two foundations for a success framework in your practice. Don’t miss out!
Learn more about Dental Implant Machine by checking out their website: https://www.dentalimplantmachine.com/.
See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.
The dental industry trend shows increased diagnosis amounts per exam but decreased case acceptance rates. Join us as we chat with Scott Leune about the art of case acceptance.
Listen in to hear:
- The two main components of case acceptance - Clinical (doctor-driven) and Financial (team-driven)
- The keys to improve case acceptance in your practice
- Scott’s framework for presenting treatment
- The things to invest in, training and communication strategies to follow, metrics to monitor, and more!
Scott Leune has been coaching and educating in dentistry for 18-19 years, focusing on data-driven practice management and effective case presentation techniques. Learn more from Scott and register for his courses at www.scottleune.com.
See a demo of DI and get a $50 gift card: http://get.dentalintel.net/podcast.
Are you utilizing technology well to create practice growth and efficiency? Listen in to hear Steve chat with Tim Kelley of TNT Dental as they discuss how to do just that! TNT Dental has evolved from a website company to a comprehensive practice growth company over 24+ years in the industry. They know marketing and are sharing their insight on the Growth in Dentistry podcast!
On this episode we discuss how:
- Many private practices struggle to fully utilize available technology due to staffing challenges and implementation hurdles
- Practice growth requires focus beyond new patients and what some of the other metrics are that practices should hone in on
- Better patient experience leads to reduced marketing costs
- Technology implementation success requires consistent support and training, especially through staff transitions
…and so much more!
Interested in learning more about the work that TNT Dental does? Check out their website: https://www.tntdental.com.
See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.
Marissa Nicholson and Chris Hammelev from the Dental Practice Management Agency are back with Steve Jensen on the Growth in Dentistry podcast to talk about their work to help practices protect against embezzlement.
Listen in to hear:
- How many practices experience embezzlement and what can be done to protect your practice
- About the method of embezzlement they call “Robin Hood embezzlement” and how this is seen in many practices without owner/doctor consent
- What risk factors to be aware of and safeguard against
- The importance of business owners understanding their practice's financial operations
…and so much more!
Connect with Marissa and Chris through their website: https://www.dentalpracticemanagementagency.com/.
See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.
We are happy to welcome Colleen Huff to the Growth in Dentistry podcast! Colleen is a Revenue Cycle Management expert with 30 years of dental industry experience.
Listen in to hear Colleen and Steve discuss:
- Revenue Cycle Management challenges in dentistry, particularly after the Change Healthcare breach and how AR days are up since the breach
- Importance of understanding clearinghouse operations and insurance claim processes
- Tips for managing claims and time management strategies
…and so much more!
Check out Colleen’s book, A Mouthful of Insurance, out now: https://www.amazon.com/Mouthful-Insurance-Proper-training-tomorrow/dp/B0D8WLNZ3T.
See a demo of DI and get a $50 gift card: http://get.dentalintel.net/podcast.
Angela Holland is back on the Growth in Dentistry podcast! You do not want to miss out on this episode as Angela and Steve discuss insurance fee negotiation and credentialing. Angela is an insurance expert and entrepreneur who sold her third-party claims company to a NASDAQ-listed firm last year.
Listen in to hear how you can work through insurance fee negotiation and optimization for your dental practice.
We walk through:
• How PPO practices can be profitable with proper fee negotiation
• How evaluating UCR, current fee schedules, and third-party agreements can lead to fee optimization
• Potential annual revenue increases when negotiating with insurances
• Angela’s recommendation for raising UCR fees and when to negotiate with insurers
Interested in connecting with Angela, visit her website to learn more: https://www.preferreddentalsolutions.com/.
See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.
We are thrilled to have Dr. Gerilyn Alfe join us on the Growth in Dentistry podcast! Dr. Alfe graduated from Tufts Dental in 1993 and has worked her way up from an associate to establishing her own fee-for-service start-up practice in Chicago. Today, Dr. Alfe owns Get Ahead Coaching & Consulting, where she is able to teach practices the things that have made her successful in dentistry.
Listen to this episode to hear about:
- The importance of business expertise, communication skills, and team leadership in running a successful dental practice
- Dr. Alfe's approach to building a fee-for-service, insurance-independent practice focused on cosmetic dentistry
- Insights into effective team management, including cross-training and hiring for personality and customer service skills
- The importance of systems, processes, and documentation in dental practice management
- Utilization of DISC profiling to tailor communication with patients and improve treatment acceptance rates
…and so much more!
Want to learn more from Dr. Gerilyn Alfe? Check out her website: https://getaheadcc.com.
See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.
On this episode of the Growth in Dentistry podcast, we welcome Mike Dinsio and Paula Quinn from Next Level Consultants discuss strategies to improve dental practice profitability. With Paula’s 30+ years in dentistry and Mike’s business background helping 500 doctors start, buy, and grow their practices for almost a decade, you will not want to miss this episode!
Listen in as we discuss:
- Optimizing weekly schedules, increasing patient frequency, and implementing same-day treatments
- The importance of auditing schedules, conducting effective morning huddles, and setting clear financial goals
- Condensing work days to improve efficiency and reduce overhead costs
- The need for intentional scheduling and creative approaches to maximize productivity
- Stress the significance of team alignment and efficient use of staff time
- Encourage dentists to focus on high-value procedures and same-day treatments to boost profitability
…and so much more!
To learn more about what Next Level Consultants can do for you, visit www.nxlevelconsultants.com.
See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.
On this episode of the Growth in Dentistry podcast, we have Eric Pastan of Skytale Group. Eric brings valuable insights from his experience growing Doctor Dental to 45 locations before selling in 2019. He now applies this expertise at Skytale Group, helping dental practices optimize their operations and growth strategies.
Listen in to hear:
- The importance of data-driven decision-making in dental practice management
- The need for robust systems and KPIs as practices scale
- Focusing on profitability rather than just revenue growth
- The value of proper budgeting and financial planning in dental practices
- Strategies for evaluating potential practice acquisitions
…and so much more!
Learn more about Skytale Group at www.skytalegroup.com and listen to their podcast “Skytale Insights.”
To reach Eric, you can email eric.pastan@skytalegroup.com or connect with him on LinkedIn.
See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.
We are pleased to welcome Chelsea and Alex of Gargle Marketing to the Growth in Dentistry podcast. Gargle currently works with 400 dental practices nationwide, and Alex and Chelsea have some amazing insight to share with our audience!
Listen in for some tips to keep your practice growing:
- Adapting to industry changes - How to keep up with this ever-changing industry
- Building strong relationships with your patients and your team
- Your marketing strategy matters - Why this is especially important when implementing a fee-for-service model
- Retaining existing patients while attracting new ones
- Leveraging expert support
…and so much more!
Listeners of the Growth in Dentistry podcast get $100 off their first month of Gargle services: https://www.gargle.com/di-podcast.
See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.
Welcome to another episode of the Growth in Dentistry podcast! Today, we chat with Matt Brown of Energize Group and one of our Intellicon speakers for 2024.
Today, Matt and Steve talk in depth about the “ideal patient” and if that model actually works for dentists looking to grow their practice.
Listen in as we discuss:
- The importance of dentists focusing on improving their chairside manner and personal growth rather than seeking ideal patients
- The Ideal Dentist vs. Ideal Patient - which should you be striving for?
- Consistency in case acceptance
- Clinical Bravery and Sales Ability of dental professionals
- Revenue as a KPI
…and so much more!
To connect with Matt and his team, check out their website: www.energize-group.com.
And to listen to his podcast, Dental Unfiltered, learn more and subscribe here: www.dentalunfilteredpodcast.com.
See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.
Today, we are joined on the Growth in Dentistry podcast by Kyle Summerford, Founder of the Dental Office Managers Community on Facebook & Dental Manager Connect. As a dental office manager, Kyle started the community 8 years ago to help himself and others level up in their profession, and the community has now grown to over 15,000 members. During this time, Kyle has become an expert in dental coding and case acceptance, two things we will be covering today!
Stick around to hear about:
- Common coding challenges and the importance of continuous education in dental coding to avoid errors and ensure proper insurance claims
- Integrating insurance discussions into patient case presentations to enhance patient understanding to improve case acceptance rates
- Continued education to grow as a professional, as well as growing personally
…and so much more!
See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.
Welcome back to the Growth in Dentistry podcast! Today we dive into a conversation with Dr. Matt Allen. Matt, dentist and CEO of DifferentKind, talks with Steve Jensen about how growth in the practice comes from patient experience.
Listen in to hear:
- How the patient experience can be improved through better understanding the data and metrics
- How practices can predict patient behaviors, needs, and responses, allowing them to plan and implement strategies effectively
- How sustainable growth is achieved when practices focus on creating long-term relationships with their patients, rather than just treating them as one-off customers
…and so much more!
You can learn more about DifferentKind at www.differentkind.com, where you can book a demo. Also, you can connect with Dr. Matt Allen on LinkedIn: https://www.linkedin.com/in/differentkind/.
See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.
Dr. Anissa Holmes is back on the podcast today! She is a dentist and consultant, CEO of Delivering WOW Education, and Co-Founder of Dentalflix and Digital Floss. We are excited to share our conversation with her as she shares her insights on strategic planning and accountability as key elements in dental practice growth.
Tune in to this week’s episode to hear:
- Anissa’s approach to growth by focusing on different areas of the practice on a quarterly basis
- About the significance of leveraging data to identify profitable procedures, set clear goals, and monitor progress
- How your strategy to growth could be holding you back from true potential and by focusing on less, you could be growing more
- Why continued learning and education in dentistry is a huge part of growth
…and so much more!
If you are interested in learning more about some of the educational tools mentioned in this episode, you can head to www.dentalflix.com.
If you are interested in attending the Delivering Wow Summit in Ft. Lauderdale June 6-7, 2024, you can secure your tickets today and learn about other events hosted by Anissa and team: https://www.deliveringwow.com/events.
And, as always, you can see a demo of DI and get a $50 gift card by clicking the link provided: get.dentalintel.net/podcast.
Accounts Receivable Days continue to grow for many dental practices, but we all want to help you solve that problem. Today, we welcome Tabitha Lugo of TCL Consulting Inc. to the Growth in Dentistry podcast to discuss what she does best: Lowering AR Days!
Listen in as we discuss:
- The challenges in dental insurance claims and accounts receivable, including claims rejection, lack of patient communication, and the need for follow-ups
- The solutions for the above, including outsourcing billing, utilizing different payment features/options for patients, and more
- The benefit of being upfront about treatment costs and regular check-ins on insurance claims
…and so much more!
To connect with Tabitha, visit www.improvemydentaloffice.com, email her at tabitha@improvemydentaloffice.com, or call (508) 272-2140.
See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.
Today, we welcome Craig McVey to the Growth in Dentistry podcast to discuss how analytics can change how you look at growth in your practice. Craig has spent 17 years as a dental consultant and is the COO of a dental group in California.
Listen in as we talk about:
- The importance of knowing the results of what you're doing and how analytics can help with that
- What metrics contribute to case acceptance vs. what actually gets completed and what can we do to actually achieve success
- How the whole team can use the analytics data and having the tools will help with growth in all areas of your practice
- Introducing a specialist into your practice to offer more services in-house
...and so much more!
To contact Craig, you can email ctmdent@gmail.com or you can connect on LinkedIn.
See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.
Welcome back to the Growth in Dentistry Podcast! In this episode we chat with Jon Harris of Fortune Management about the complexities of dental practice valuation and acquisition.
Listen in as we discuss:
- The importance of buying the right practice (focusing on its growth potential rather than location)
- What to look for when purchasing a practice
- Differing clinical philosophies in dental practices
- The importance of personal growth in achieving industry growth
…and more!
If anyone wishes to connect with Jon Harris, you can reach out via phone (423-579-3775) or email (jonharris@fortunemgmt.com).
See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.
From Wall Street to Simple Impact Media, Evan Lazarus has had quite the journey to get him to where he is today in dentistry. Driven by the data, Evan stumbled into the world of dentistry and hasn't looked back since!
Listen in to hear us talk about:
- How case acceptance is impacted by the patient financing options you offer as a practice
- Who it is that treatment planning and communicating financial options comes from
- Annual Patient Value – How to make the patients you have more valuable to your practice
- Retention – How growth can come from the patients you already have vs. working harder and trying to always be getting more new patients
...and so much more!
To contact Evan, you can email evan@simpleimpactmedia.com. If you want to learn more about Simple Impact Media, check out their website: https://www.simpleimpactmedia.com/.
See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast/.
Today, we are talking with Miranda Beeson, a hygienist for over 20 years who worked and ran the front office team at a dental practice, worked in consulting, and now works for the team at ACT Dental. We discuss all things hygiene and perio as we start off the new year.
Tune in to hear:
- How providers can actually provide the best care through treatment diagnosis
- How we can see the data as more than just dollars (while that is important)
- The importance of the co-discovery process in treatment planning
- How looking at data will help your team grow perio-treated patient numbers
- What a healthy patient looks like
…and so much more!
See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.
We are starting 2024 with a timely episode with Melinda Heryford of Practice Management Consulting. We are focusing on the things that Melinda and her team focus on to give dental teams the best results: What are the things team members can be doing that yield the best results by doing the least amount of work, giving the best result?
Listen in as we discuss:
- The Pareto Principle (”roughly 80% of consequences come from 20% of causes”)
- How to go beyond just goal setting by creating systems that actually work
- What your WIG (Wildly Important Goal) is and how team members can track measurable results – MITs (Most Important Things)
- How keeping to the “ideal day” helps to keep to goals and reach production numbers you want to see
- What are the most important things and how they are or are not the most urgent things
…and so much more!
If you want to learn more about the CEO Strategic event in California on January 26, 2024, and about how to connect with Melinda and her team, check out www.practicemanagementconsulting.com.
See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.
Today we are excited to welcome Kirk Behrendt of ACT Dental back to the podcast. We asked Kirk, “What are the most valuable metrics to track?” And his answer does not disappoint!
Listen in to this week’s episode to hear:
- How Kirk thinks dentists are giving away their time for nothing
- How to decrease days worked while keeping profits high
- How to use the unscheduled patient metric to be selective with whom you are providing care to and filling your schedule with
- The importance of re-appointment metrics and how to encourage accountability of your team through reporting
- How important Annual Patient Value can be to the growth of your practice
…and so much more!
Learn more about ACT Dental: http://actdental.com and be sure to check out their podcast as well: https://www.actdental.com/podcast/.
See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.
Today we chat with Geri Gottlieb of GG Practice Coaching and Development, who has been in the dental industry for over 30 years creating systems and adding value to the practices she has worked alongside. Geri's work with her practices has shown excellent metrics in business and clinical outcomes in both Annual Patient Value and Pre-appointment numbers, which is why we sat down to see what she is doing with practices to help them in these areas of growth!
Listen in to our conversation with Geri to hear:
- About the type of dentists Geri is working with and how an interdisciplinary dentistry approach can make a difference
- How important vision and values are for each practice and how that impacts what actually happens in the practice
- How to make sure you're looking at the metrics in a way that aligns with your goals and values for your practice
...and so much more!
To contact Geri and learn more about GG Practice Coaching and Development, you can visit www.ggpracticecoaching.com and/or email geri@ggpracticecoaching.com.
See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.
Today you are in for a treat as we sit down with Kerry Straine of Straine Dental Management. Starting in accounting and accidentally falling into the world of dentistry over 30 years ago, Kerry and his team have created a strong "why" that they have built on to create a fruitful business for themselves as well as the clients they serve.
Tune in to today's episode to hear:
- More of Kerry's heart behind the "why" of Straine and working to help dentists become fulfilled and financially stable practitioners
- How a practice's team as a whole impacts the goals of the practice
- How Straine assess where a practice is now and where they want to be in order to create goals for growth
- What metrics Kerry and his team look at in Dental Intelligence Analytics to see what needs to be improved in a practice
- What a patient base needs to look like in order to create a steady revenue
- About systems of accountability
...and so much more!
Go to www.straine.com to book an hour consultation or email Kerry at kerry@straine.com.
See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.
Today we are joined on the podcast by Wardah Inham, CEO of Overjet. If you haven’t yet heard of Overjet, they are an AI dental software company that analyzes millions of dental X-rays to understand if there are potential pathologies and issues we can highlight in the mouth so doctors have the opportunity to make sure diagnostics are as thorough as possible.
Listen in today to hear:
- How Wardah got into the dental world from working with machine learning and healthcare at MIT and how her own dentistry got her interested in learning more about the field
- What this technology can be best used for in regard to acquisition
- About the patient experience using Overjet
- How practitioners can use the software and what things are coming down the product pipeline
…and so much more!
Learn more about Overjet and book a demo at www.overjet.ai.
See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.
We are excited to bring you today’s episode with Kelly Schwartz of Schwartz Consulting Group. Kelly has been in the game for over 30 years and has worked with over 800 dental groups and practices, doing boots-on-the-ground work with these practices.
Listen in to this episode to hear:
- Kelly’s approach on reappointment and unscheduled treatment to make more money and reduce no-shows
- How he uses Dental Intelligence to figure out who needs to be contacted to book appointments and refill the schedule
- Using intraoral photos to get patients to buy into treatment
- How to get patients who need healthcare to schedule through follow-ups
…and so much more!
You can get in touch with Kelly at (704) 307-3867 or book through his company website (www.kellyschwartz.com).
See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.
You’re in for a treat today as we talk to Dr. Jared Hill and Ryan Passey of Elevation Association. This episode offers valuable insights into achieving business success, personal growth, and making a positive impact in the world.
In this insightful podcast episode, we delve into:
- The intricacies of achieving the perfect balance between conservative and advanced dentistry
- The importance of slowing down to ensure compliance and case acceptance
- How tracking key metrics can help diagnose issues and problems affecting business success
- Tips on how to improve treatment acceptance and periodontal acceptance
…and so much more!
Free Growth Report analysis with Elevation and Dental Intelligence: https://www.elevationassociation.com/.
Contact Elevation Association: elevationassociation@gmail.com.
See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.
This week we have Victoria Peterson, Co-founder and CEO of Productive Dentist Academy. PDA was one of the first partners of Dental Intelligence, who helped us with figuring out what metrics are most important for dental practices to measure.
This episode is the first of many, where we will be talking to consulting firms that are consistently proficient in any/many specific metrics.
In today’s episode, we will be talking to Victoria about:
- How Productive Dentist Academy began
- Annual Patient Value and why PDA’s numbers are almost double the industry average
- The mindset of “one-tooth dentistry” in America
- Telling patients the good news and how this can reshape the conversation around the dentistry that insurance might not cover
- Helping patients financially by working to create different payment plans
- The standard of care and clinical calibration
…and so much more!
To reach Victoria and team, you can email victoria@productivedentist.com or info@productivedentist.com.
Go to http://productivedentist.com to learn more about PDA and get a free assessment.
Check out the PDA Productivity Workshop in Dallas from September 28-30: https://productivedentist.com/dental-continuing-education/workshop/.
See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.
Today we are joined by Daniel Richards of CFO Dental Partners on the Growth in Dentistry podcast. Check out this week’s episode to hear some valuable insights and tools for you to manage your practice’s finances effectively.
Listen in to hear about:
- The importance of understanding cash flow, time flow, and the difference between productive and unproductive debt
- Creating predictable systems to add stability to your practice
- The concept of burn rate to understand how much money is being burned through in a month
... and so much more!
Visit the CFO Dental Partners website to learn more: https://www.cfodentalpartners.com/.
See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.
Welcome back to the Growth in Dentistry podcast! Today we have the privilege to talk to Ella of Converge Dental, a dental consulting firm.
Listen in to hear us talk about:
- The maturity model for businesses and how it relates to dentistry and how to grow as a company/practice
- The process Converge Dental uses to grow their practices
- The 5 areas of a patient lifecycle and why customer experience is important
- How each person in the office has a role in the growth of a practice
- Best practices for the different roles in the practice
…and so much more!
To get in contact with Ella and Tanya at Converge Dental, you can visit their website (convergedental.com) or email contact@convergedental.com.
See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast
We are back today with a brand new episode of the Growth in Dentistry podcast with Marissa Nicholson and Chris Hammelev of Dental Practice Management Agency!
Listen in to hear Marissa and Chris's methodology around hospitality and leadership in the dental practice.
We cover:
- Being in relationships with our team members and patients instead of needing to be "right"
- Leading well in order to be proactive instead of reactive through goal setting
- Accountability and confrontation and how business leaders should be doing this well
- Tools and how to best communicate with your team based on what each team member needs
- The importance of taking the time to slow down and how it impacts treatment acceptance and the practice as a whole …and so much more!
Learn more about Dental Practice Management Agency at www.dentalpracticemanagementagency.com.
Contact Chris: chris@dentalpracticemanagementagency.com
Contact Marissa: Marissa@dentalpracticemanagementagency.com
See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.
Don't miss out on this vault episode with Dr. Len Tau. As you may know, he's well known for helping dentists everywhere make more money, improve their online reviews, increase case acceptance, and overall be better than they were the day before. Listen in as Dr. Tau shares with us his unique approach to having an impressive patient experience and how to master the art of case acceptance.
We cover:
- Proactively engaging with patients to skyrocket case acceptance
- Recognizing faults and taking constructive criticism
- Time blocking your schedule for success
- How to go above and beyond and blow your patient experience out of the water
- The importance of online reviews and welcoming feedback with open arms
You can reach Dr. Leonard Tau by visiting drlentau.com or by phone or email: (215)292-2100 or len@drlentau.com.
See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.
Join Steve today as he speaks with Eric Vickery of Vickery Dental Consulting and All-Star Dental Academy. We chat about insurance, FFS, and the pros and cons of being in-network or out-of-network.
Listen in to hear:
- Why practices choose to work with insurance and the PPO and HMO relationships
- About the fears of going out-of-network
- Pros and cons of being in-network
- The results of evaluating these relationships
- The sweet spot to be before going out-of-network
… and so much more!
Learn more about the kind of coaching work Eric and the team at All-Star Dental Academy can help with: www.allstardentalacademy.com.
Contact All-Star Co-Founder Heather Nottingham at heather@allstardentalacademy.com to schedule a meeting.
Have an email question? Contact Eric at Eric@allstardentalacademy.com.
See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.
We are pleased to be joined today by Bola AI CEO Rushi Ganmukhi and Clinical Operations and RDH Tina Long. Bola AI allows hygienists and dentists to save time with voice perio charting and clinical note-taking through the power of AI, with much more to come in the next few months!
Listen in to hear:
- How AI is shaping dentistry
- Statistics about how to do more with less time, boosting revenue and increasing efficiency
- Examples of how this software is positively impacting practices
- The onboarding and adoption process for Bola AI
...and so much more!
Learn more about Bola AI at www.bola.ai.
See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.
Join us today for part 2 of our conversation with Mary Hughes and Stephanie Palmer of Dental Education Partners. We will be jumping into a conversation on metrics and how you can learn from them for your practice.
Hear us chat about:
- KPIs (Key Performance Indicators, or as they say, Keeping People Inspired)
- The importance of communicating well with patients for better treatment acceptance
- The metrics of diagnosing and treating perio
- How metrics and analytics don't have to be scary or all about money
- Growth in a practice by keeping hygiene reappointment high
...and much more!
Again, you can connect with Dental Education Partners through the contact form on their website (dentaleducationpartners.com) or via email at steph@dentaleducationpartners.com or mary@dentaleducationpartners.com.
See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.
Today we start our two-part conversation with Mary Hughes and Stephanie Palmer of Dental Education Partners.
Listen in to hear:
- About the misconception of hygiene being a loss leader
- Why understanding the business aspect of dentistry is important
- Why customization of training for offices should be customized
…and so much more!
Also, be sure to stay tuned for part two of our conversation next week.
Connect with Dental Education Partners through the contact form on their website (dentaleducationpartners.com) or via email at steph@dentaleducationpartners.com or mary@dentaleducationpartners.com.
See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.
Today on the podcast we chat with Brandon Barnum of Champion Dentists. Hear how he went from generating referrals in the mortgage business to going the same in the dental industry with his own consulting business.
We chat about:
- How they use Dental Intelligence to help their clients understand the numbers and their KPIs and how their consulting model helps bring in more revenue for clients
- Brandon’s new book, Raving Referrals for Dentists, which came out February 22, 2023
- Various strategies practices can use to generate more referrals, including automating referral requests, identifying referral champions among patients, and understanding patients' personalities to better communicate with them
- The value of identifying referral champions among patients
…and so much more!
Get your own copy of Raving Referrals for Dentists at https://ravingreferrals.com/dentists.
Learn more at the links below:
- ChampionDentists.com
- ReferralScoreQuiz.com
- Knowyourcode.us
See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.
Today on the show, we have Doug Baker from Dedicated Sleep and Implants from our time at Voices of Dentistry last month. Dedicated Sleep and Implants is a specialty medical group that helps dentists provide sleep apnea treatment to their patients.
Tune in to hear Doug and Katie chat about:
- The importance of sleep medicine and why we should care about it in dentistry
- How Dedicated Sleep and Implants uses its relationships with insurance companies to keep patients in-house and provide coverage from start to finish in a dental practice
- Their recent expansion to offer dental implants, allowing dentists to provide an even more comprehensive service to their patients
- How specialty medical rates pay much higher than traditional dental rates, helping dentists become profitable
...and so much more!
Reach out to Doug via email at dbaker@dedicatedsleep.net or via text at (310) 383-1029.
See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.
This month we are bringing you an episode we recorded live at Voices of Dentistry. Today we chat with Byron Taporco of Glidewell, an industry-leading provider of high-quality dental lab products & services nationwide.
Stick around to hear Katie and Byron chat about:
- What sets Glidewell apart as an in-house milling option
- How an option like Glidewell can help fill in gaps from staffing shortages
- The importance of same-day treatment opportunities
... and so much more!
Have questions for Byron? Contact him at byron.tapocro@glidewell.io.
See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.
Michelle Affanato worked her way up at a dental practice, starting at age 15, then out of the office into consulting work. She has been interested in start-ups since starting consulting work, but since starting Affinity Management has started working with practices of all ages. She now focuses on onboarding new employees and helping doctors revamp their systems.
With the never-ending process of hiring in the US since 2020, we talk to Michelle about her advice on hiring and how automating as much as you can in your practice frees up time for your employees to do the other important tasks and focus on communicating well with the patients in your office.
Also, hear where Michelle thinks there might be opportunities to improve systems for the sake of office culture and streamline processes with accountability built into each team member's role. Learn how your practice could be meeting more efficiently to make sure your processes and systems work for you.
From hiring and onboarding to systems management, Michelle and Katie talk about it all. Don't miss out on this episode!
Learn more about Michelle at her website: affinitymanagement.co
See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.
Today we welcome Richard May of Mango Voice to the podcast. Hear him talk about how your technology (or lack thereof) could be hurting your practice and how an upgrade could be just what you need to gain and keep new patients.
Are you afraid to try something new? It could be saving you time, money, and energy you could be investing elsewhere in your practice. Tune in to this week’s episode to hear:
- How to get over the fear of trying something new
- The importance of switching from a landline to VoIP
- How to make the most of your money by investing in data
…and so much more!
Want to learn more about Mango Voice? Check out their website and social media for more info.
Facebook: https://www.facebook.com/mangovoice
Instagram: @mango.voice
Website: www.mangovoice.com
Get a $50 gift card when you see a demo of DI: get.dentalintel.net/podcast
From starting as a dentist to the world of writing, blogging, coaching, and consulting, Dr. Richard Madow has done it all over the last 30 years of his professional career. You do not want to miss out on this engaging conversation as you hear how his dental career has come to life and the life that he helps others live through systems he has created to help practices prosper.
Tune in to hear how:
- Rich and his brother, Dave, grew from their own financial undertakings to help dental practices and non-dentists alike with their collection forms
- To efficiently take care of collection fees
- Using adult fluoride and sealants can raise your collections and how to get patients interested in partaking in these additional services
- Getting out of an insurance-only mindset can grow your practice
- To work with credit card fees, not against
- Your practice should be negotiating on your lease before signing on the dotted line
- Advice for dentists from an accountant
…and so much more!
Have more questions for Dr. Madow? You can contact him at rich@madow.com or set up a time to chat with him at madow.com/chat.
Get a $50 gift card when you see a demo of DI: get.dentalintel.net/podcast
Gary Bird, Founder and CEO of SMC National, joins us on today's first DSO focused episode of the new year to discuss online scheduling and its impact.
We highlight:
- How to manage your online scheduler effectively and increase conversions
- Creating new patient opportunities and how to actually make your marketing dollars work for you
- The importance of slowing down to account for your own schedule, increase referrals, and retain patients
- Important information to collect from new patients that scheduled online prior to them coming into the office
Follow Gary on social media: @TheGaryBird
To work with Gary, visit: smcnational.com
Get a $50 gift card when you see a demo of DI: get.dentalintel.net/podcast
Sherrine Washington from Real Talk Selling returns to the show today for a special episode on how to go into 2023 with the right systems and tools to maintain a high case acceptance and sell with confidence. Sherrine brings her expertise from training treatment coordinators and dentists everywhere to close sales feeling empowered, while leaving patients feeling the same.
We discuss:
- The power of speaking your truth and communicating effectively to patients
- Creating and driving value when retaining patients and presenting treatments
- The importance of having the entire team full heartedly believe in both the practice and doctor
- Dedicating more time to train staff so all hands can be well informed and on deck
Reach out to Sherrine: info@realtalkselling.com
realtalkselling.com
Sherrine Washington's LinkedIn
https://www.youtube.com/watch?v=d9dvx0rSmek
See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast
Paul Edwards, Co-founder and CEO of CEDR HR Solutions is on the podcast today to speak on hiring tips, mindset shifts, growing the appreciation you have for your practice and the people in it, and ways to be proactive to increase the harmony in your practice. CEDR equips office managers and owners with the tools to solve HR challenges that may arise with their team, and empowers them to lead a great office culture.
We discuss:
- Perspective shifts when it comes to hiring and taking pride in your office culture
- The benefits of being in an "always hiring" mindset
- Optimizing your one-on-one's with team members and taking the emotional toll out of them
For more information, visit: https://www.cedrsolutions.com/
Tune in to Paul's podcast: https://podcasts.apple.com/us/podcast/what-the-hell-just-happened/id1005087911
Join the HR Base Camp Facebook group: https://www.facebook.com/groups/HRBaseCamp
See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast
Kay Huff, an incredibly passionate coach and a real gem in dentistry joins us for today's podcast to bring us a boatload of valuable advice all in under a half hour to help you end your 2022 on a high note.
We discuss:
- Being proactive with follow-ups and getting clear on what's needed to maintain your schedule and keep case acceptance high
- The benefits of planning an off-site or attending a conference with your team
- Looking beyond the major KPI's to evolve your practice's growth
- Getting the whole team involved and sharing ownership of DI
You can reach out to Kay, and get a free practice snapshot: khuff@benco.com
Join our Facebook Community: https://www.facebook.com/groups/DentalIntelligence/
See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast
Our very own Elliott Walker, Principle Product Manager at DI brings his extensive knowledge and expertise in the DSO space on the podcast today to share some insight as to what's new in software that group practices should especially pay attention to.
We discuss:
- How the Dental Intelligence product is addressing the unique, growing needs of a DSO
- Using Dental Intelligence as one cohesive system to get patients back in chairs and get you paid
- What's new in Payments that'll streamline your collections process
- A glimpse into the upcoming AR dashboard for DSO's
Win tickets to Voices of Dentistry when you are one of the first to email Katie: kpoulsen@dentalintel.com
See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast
It's always an honor to sit down with Dr. Steve Katz. Today, he gives us the full picture of what it takes to increase case acceptance in a truly authentic and meaningful way that will leave you feeling motivated and empowered.
Listen as we chat about:
- Most commonly missed opportunities when presenting large cases
- Releasing approval addiction and communicating with patients precisely and efficiently
- The importance of focusing on team development, empowerment, and taking adequate time to prepare
- Going beyond treatment and providing a higher level of care for patients
Reach out to Dr. Katz: drkatz@smilepotential.com | 516-524-7573
Smile Potential office number: 516-599-0214
To see a demo of DI and get a $50 gift card, visit: get.dentalintel.net/podcast
Kirk Behrendt from ACT Dental brings his expertise, passion, and deep enthusiasm for helping dentists live a more fulfilling life on the show today, and we couldn't be any more grateful. Kirk coaches dentists and practice owners everywhere on how to get clear on their values, increase the efficiency in their practice, and spend less time in the office to foster a more balanced life.
We discuss:
- The vital role of the visionary (a.ka. you) in the practice, and how to ensure the whole team is on board with your mission
- Perspective shifts to make case acceptance and attracting more patients easy
- How creating more work-life balance starts with you
- Reframing the way you express appreciation to your team
Win tickets to Voices of Dentistry! Be the first to email Katie to win: kpoulsen@dentalintel.com
Connect with Kirk and work with ACT Dental: actdental.com
Tune into Kirk's podcast: The Best Practices Podcast
See a demo of DI, and get a $50 gift card, visit: get.dentalintel.net/podcast
Today, we revisit a previous episode that's just as valuable now than it was then. In this vault episode, Bennett Winton from Wisetack discusses in-house financing, third-party financing, and simplifying patient payments in your practice.
We discuss:
- The financing innovations that are optimizing the patient experience
- The benefits of offering financing options to both you and your patients
- The truth about third-party financing
- How Wisetack gives more power back to the patient while reducing risk and stress on you
- How financing options can bring high case acceptance
Learn more about Wisetack at: wisetack.com
Reach out to Bennett: Bennett.Winton@wisetack.com https://www.linkedin.com/in/bennettwinton/
Dr. Bruce Baird from Productive Dentist Academy joins us on this week's podcast to delve deep into the best practices for scheduling! Dr. Baird offers accessible advice that can be implemented as soon as today, and he shares with us some of his most effective tips that have helped practices triple their productivity. He's truly a wealth of knowledge that we're lucky to learn from.
We discuss:
- Best scheduling practices and why to consider implementing daily rundowns
- Two simple things that will help up your productivity tremendously
- The importance of ensuring the entire team is on board with scheduling processes and workflows
- How to have effective handoffs to stay on schedule each day
- How to shift your schedule around to feel more in control, while increasing your production
For more information, visit: https://productivedentist.com/
You can contact Bruce at: bruce@productivedentist.com
Check out the 'Legendary Leadership' book on Amazon
Get a $50 gift card when you see a demo of DI: get.dentalintel.net/podcast
When it comes to filling your schedule and keeping it full, Kelly Schwartz brings a wealth of knowledge to help your practice thrive. Tune in as we learn his most effective tools for getting patients scheduled and how your your current scheduling process might be causing your practice to be missing out on higher production.
To reach out and work with Kelly, visit: https://www.kellyschwartz.com/
See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast
We had the honor of having Lorie Streeter, VP of AADOM on the show today to highlight all the good AADOM continuously provides for the industry, as well as some best practices to scheduling for your practice!
We discuss:
- How AADOM empowers office managers and thus helps each role in dentistry thrive
- Best practices to keep a fuller, more efficient schedule
- Taking advantage of add-ons, and how being proactive can improve your bottom line
For more information about AADOM, including resources and events, visit: dentalmanagers.com
Get a $50 gift card when you see a demo of DI: get.dentalintel.net/podcast
This month, we're talking all things scheduling and the best ways to improve it. To kick us off on a high note, our very own Product Launch Manager, Tyler Brown, joins us to share his expertise on what to look for when choosing an online scheduling software that's best for your practice, how to fill the gaps in your patient experience with processes that make sense, and how automation can massively improve your current systems.
We chat about:
- How automation can be customized to make your life easier in the way you want it to
- The difference online scheduling can have when catering to more of your patient base
- Busting common myths of online scheduling and how to know which solution is the best
- Exciting updates coming to DI's Online Scheduling
See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast
Bryan Currier from Advantage Technologies is on the show today to inform us all about IT threats and how they can effect your practice. Although the risks can be frightening, Bryan shares with us lots of simple, practical systems and small tweaks you can make in your practice starting today to protect yourself and ultimately remain safe.
We discuss:
- Types of data threats that can impact your practice
- Actionable, practical ways to reduce your risk of those IT threats instantly
- Implementing backup and recovery systems for proactive protection
- The importance of segmenting different accounts and activities on different wifi connections
To work with Bryan and Advantage Technologies, visit: adv-tech.com
Take a demo of DI and get a $50 gift card! Visit: get.dentalintel.net/podcast
Amy Wood is on the podcast this week to breakdown security and data breaches, what to look out for, and how to protect your dental practice against it. Amy, CEO of Copper Penny Consulting, was a victim of identity theft herself and has since put forth her voice to help protect others from security issues specifically in the dental space.
We cover:
- The biggest threats to be aware of that have the power to compromise your whole practice
- Steps you can begin to take to better protect yourself
- The importance of creating an incident response plan
- Implementing the right multi-layer defense system so you're not an easy target
- Being proactive and covering all your bases to stay safe
To get in touch with or work with Amy, you can visit: copperpennyconsulting.com
Or email her at: hipaa@pennyconsulting.com
Right now when you see a demo of DI, you'll get a $50 gift card: get.dentalintel.net/podcast
Protecting yourself against embezzlement is an unfortunate necessity for dentists to keep at top of mind. Thankfully, though, David Harris has built and shaped his career around minimizing the risk for dentists so they can remain guarded from this crime.
Listen in as David shares:
- Common characteristics of thieves and different signs to be aware of
- Why is dentistry more susceptible to embezzlement?
- Action items you can implement today to better protect yourself
- The importance of employing the right people, and small things to keep in mind
- Miscellaneous adjustments, and why it's vital they be heavily managed and documented
To get in touch with David Harris, visit: prosperident.com or call 888-398-2327
See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast
Coach Steve from Inventive Dental Solutions & Amir and Ardi from Virtual DDS Support all join us today on this special discussion of Growth In Dentistry to share with us their unique approach and expertise in leading practices to success through practical marketing strategies that perform.
We discuss:
- Targeting patients for reactivation in effective, unique ways
- The importance of using authority in your marketing outreach and how it can lead to a boost in ROI
- Why retention should always come first, and where to focus your marketing when trying to bring in more patients
To reach out to Coach Steve: stevelsperry@gmail.com or (214) 505-6586
For more information on Inventive Dental Solutions, visit: inventivedentalsolutions.com
For more information on Virtual DDS Support, visit: ddsmarketing.io
See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast
Matt Mulcock, Senior Advisor and Director of Financial Services from Dentist Advisors kicks off our next big conversation on the podcast around making the most out of any downtime in your practice. Today, Matt brings his financial wisdom and expertise on the show to share his perspective on a potential recession, as well as his best secrets to optimizing your processes.
Here's what we discuss:
- Re-evaluating goals and the importance of facing the important questions
- Zooming out on the big picture of each of your current processes
- Key advice and ideas to keep in mind when preparing for a potential recession
- Staying positive and focused if things begin to turn
To work with Matt and Dentist Advisors, visit: dentistadvisors.com
Check out their podcast! "Dentist Money Show"
Right now you can get a $50 gift card when you see a demo of DI: get.dentalintel.net/podcast
Coach Heidi Mount joins us on this week's episode to continue the conversation on preparing for the September Slump. She has helped countless practices grow and coaches them how to maximize revenue, leverage opportunities, and remain efficient in their everyday practices. She shares her simple and effective, no-frill ways to help you stay on task to reach your biggest goals.
We discuss:
- Easy switches you can make today to help reduce cancellations and no-shows
- The best things to do when your team has down time
- Getting ahead of potential challenges, and how to refocus more energy towards better serving patients
- The value of walking through case studies and the diagnosis process with your team
- Leveraging team member's skills and interests for tasks outside the treatment room
To reach out and work with Heidi, visit: www.coachheidimount.com
To learn the '10 Secrets to Increasing Revenue on Tomorrow's Schedule', visit: www.coachingdentist.com
For Coach Heidi's #1 best seller book, click here.
Get a $50 gift card when you see a demo of DI: get.dentalintel.net/podcast
Savannah and Jackie from Lund Dental Associates join us in this special deep dive episode to discuss how their office has found success in becoming a top-performing practice. They touch on the technology that has helped connect and relate to their patients' care, the alignment in education between each team member, the processes that contribute to their sky-high case acceptance rates, and so much more.
They also take a valuable dive into the power of transparency, adapting to different work styles, holding productive team meetings, and the importance of having the whole team on board around a diagnosis.
Get a $50 gift card when you see a demo of DI: get.dentalintel.net/podcast
Join our DI Community Facebook group: https://www.facebook.com/groups/942706329228251
Deneen Dismore from Dismore Consulting is on the show today to talk all about preparing for the September Slump, how to attract and keep new patients, and how she helps dentists bridge the gap between marketing and metrics! Deneen integrates intentionality with strategy in these actionable tips to help you navigate both slow and busy times in your practice.
We discuss:
- How kickstarting multi-appointment treatments in the Summer can improve patient commitment
- The impact changing your messaging and proactively setting expectations can have on cancellations and no-shows
- How to make the most out of your downtime in September
- The language you use can be the difference in having a fuller schedule
- How to serve your community and attract new patients
To reach out and work with Deneen, visit: deneendismore.com
See a demo of DI and get a $50 gift card! get.dentalintel.net/podcast
Dr. Tarun Agarwal with 3D Dentist gives a whole new perspective on handling the September Slump that so many practices face. He zooms out of all the different stressors this month typically brings, and instead shares with us his advice on how to be proactive and see September as just another month of the year. This episode is jam-packed with actionable steps you can begin to take as soon as today, so you don’t want to miss this!
We highlight:
- “Sucktember” depends on your diagnosis performance from July and August
- How to set up effective, long-performing processes early on to secure higher production and efficiency
- The 4 best things to do to prevent disorder, busyness, chaos, and turnover
- How to leverage the slower times in your September schedule
- Valuable tools to improve diagnosis
Follow Dr. Tarun Agarwal on social media: @Tbonespeaks
To work with Dr. Tarun, visit: www.3d-dentists.com
Right now when you see a demo of Dental Intelligence, you’ll get a $50 gift card! Visit: get.dentalintel.net/podcast
Dr. Beth Herko and Thiago from New Providence Dentistry sits down with us today to share their best tips for being a top-performing practice and how they continue to grow each and every day. It truly is a candid, authentic, and valuable conversation you won’t want to miss.
We highlight:
- Reviews, search rankings, postcards, and testing what works
- How community involvement can have a greater ROI for referrals
- Giving patients visibility to increase loyalty
- Common successful strategies from top-performing practices
- How DI Engagement helps to set expectations and can lead to higher case acceptance
Right now when you take a demo of Dental Intelligence, you'll get a $50 gift card! Visit: get.dentalintel.net/podcast
Dan Geraty, CEO of Dental Intelligence, joins us in the studio today to share his background as well as his passion for Dental Intelligence’s product suite and helping others grow personally and professionally.
We discuss:
- The importance of always having a pulse on your business
- How Dental Intelligence helps to stay ahead of your data, automates time-consuming tasks, and makes room for more balance in your life
- The September Slump, the state of the economy, and tools to help get ahead of them both
Right now, when you complete a Dental Intelligence demo, you'll get a $50 gift card! Visit: get.dentalintel.net/podcast
The important topic of keeping a quality team around for the long-run continues with no other than the great Bob Spiel and Bryton Nield from Dentist Partner Pros. Bob has been consulting in dentistry for over 15 years, and Bryton for 6 years, and the two of them help create thriving teams and support associateships on their journey to massive success.
In today's episode, we highlight:
- Addressing the statistics associated with dental partnerships, and how we can improve upon them
- Finding clarity, and the first step to take to mend a strained or failing dental partnership
- The importance of facing issues head-on with respect to resolve conflicts, reduce tension, and make room for empathy in your practice
- Delegating more to your employees to foster trust and build a team of 'lifers'
To reach out and work with Bob and Bryton, visit: https://dentistpartnerpros.com/
"Flip Your Focus" book: https://www.amazon.com/Flip-Your-Focus-Performance-Upside-Down/dp/B07L5YJ5TP/ref=sr_1_1?crid=2UD5TS488UH3C&keywords=flip+your+focus&qid=1658250879&sprefix=flip+your+fo%2Caps%2C110&sr=8-1
Podcast listeners get a $50 gift card when they take a demo! Visit: get.dentalintel.com/podcast
Crystal Rowell of the Center for Dental Excellence from Florida joins us on this special deep dive episode of Growth in Dentistry to share her expertise on coaching teams for success, utilizing data to ensure all hands are on board, empowering employees with the knowledge to grow and recognize their value, and so much more. Crystal tells us about the struggles and wins her team has conquered to become a top performing practice.
We discuss:
- The impact of involving and engaging your employees to create a team of owners
- How to train your team effectively to understand your practice's data and have the desire to succeed
- The power that equipping your team with the right resources has on inspiring enthusiasm and genuine care for patients
- Major benefits of DI's Payments tool for all parties involved
See a demo of Dental Intelligence and get a $50 Amazon gift card: get.dentalintel.net/podcast
Susan Leckowicz from Dental Coaches joins us today on the podcast to continue the discussion around keeping your incredible team around for the long run! She dives in to the change of focus from being solely production based to team culture focused, how to uphold that atmosphere in your practice, and how to keep your team motivated and collaborative.
We discuss:
- Simplifying your team's core values to align with the culture of your practice
- How to create a team of leaders and make employees feel valued
- Working towards a team full of 'lifers' and how to foster that office environment
You can contact, follow, and work with Susan at: susan@dentalcoaches.com or 860-657-6693 and https://www.instagram.com/susanleckowicz/
To learn more about Dental Intelligence, visit: dentalintel.com
On another bonus episode of our Deep Dive series, Zach Shelley of Satellite Family Dentistry from Satellite Beach, FL joins us to give us a deeper insight into their impressive case acceptance and collections percentages, as well as their incredible team culture.
Listen as we discuss:
- Core values and habits that help maintain a truly collaborative environment
- Making sure to recognize the good and taking the time to provide positive reinforcement
- How morning huddles are different with DI
- Working in and preparing for same-day treatment to save time and increase efficiency
To learn more and to take a demo of DI and get a $50 gift card, check out: get.dentalintel.net/wfn
Welcome to a brand new season of Growth In Dentistry where we’ll be discussing all things on keeping your team happy and around for the long run; despite staffing shortages and any economic challenges that we have to face.
Rachel Wall, Founder and CEO of Inspired Hygiene sits down with us to share her best tips and advice on maintaining a great office environment, how to support changes in employee needs, being proactive in retention efforts, the importance of celebrating as a team, and so much more!
You can reach out to Rachel and the Inspired Hygiene Team at:
clients@inspiredhygiene.com
https://www.instagram.com/inspiredhygiene/
Angela Holland is the Founder of Preferred Dental Services where they provide remote insurance revenue cycle management and handle dental insurance billing for practices nationwide. They help practices get their AR under control and back to a healthy place to better prosper and grow. Angela joins us today to share her expertise on collecting outstanding AR in the best ways possible!
In this episode we highlight:
- Knowing and considering all your options before making the switch to fee-for-service
- Areas of opportunity to better your AR balance and overall insurance process
- How Preferred Dental Services helps handle the revenue cycle and makes sure your practice and patients are taken care of
- Tips for processing claims effectively to help minimize turn around time and avoid reprocessing delays
To contact or work with Angela, visit:
preferreddentalservice.com
To learn more about Dental Intelligence:
get.dentalintel.net/podcast
Join our di Facebook Community:
https://www.facebook.com/groups/DentalIntelligence
As we continue June's topic on how to get paid, we had the pleasure of talking to Jordon Comstock of BoomCloud, an app that helps drive revenue growth by managing, tracking, and automating your insurance membership plans.
Tune in as we discuss:
- What membership programs are and what they are not
- The impact membership programs have on the average revenue per patient
- Increasing patient loyalty with the right membership plans
- How to make your membership program succeed and attract
- When it makes sense to implement a membership program
You can get more info at boomcloud.com
To see a demo of Dental Intel and receive a $50 gift card, visit: get.dentalintel.com/podcast
As part of the first installment of our Deep Dive series, we’re joined with one of di’s top performing practices. The incredible team from Dr. Arooni’s office sits down with us to discuss efficient office processes, awesome team dynamics, and systems that just work. Tune is as their Treatment Coordinator, Farrah Marashi, and Office Manager, Priscilla Delarosa, chat with us from Chandler, AZ.
Highlights:
- How a family-like office culture makes communication easy
- The impact of asking patients for reviews while in the chair vs. after the appointment
- How the Morning Huddle is a game-changer
- Tips to having a more collaborative team to reach your goals
- Processes that make collecting payments easier
- The difference that treating your patients the way you want to be treated can have
For more info, visit https://www.yourchandlerdentist.com/
or https://www.dentalintel.com/
It's another great day in dentistry as we are joined with Bennett Winton from Wisetack to discuss in-house financing, valuable financing integrations, and the consumer payment process! Bennett is a Strategic Partnerships Manager leading Wisetack's healthcare vertical growth, including Dentistry, Veterinary, and other medical specialties.
Tune is as we chat about:
- The impact and waves of fintech on the dental industry
- How financing innovations are creating seamless patient experiences
- Why offering financing options are as beneficial to you as it is to the patient
- How Wisetack gives more power back to the patient, and places less stress on you
- The tie between consumer financing and higher case acceptance
You can reach out to Bennett through email at: Bennett.Winton@wisetack.com
LinkedIn: https://www.linkedin.com/in/bennettwinton/
And you can learn more about Wisetack at: wisetack.com
Or to learn more about Modento, visit: dentalintel.com/modento
We’re continuing the conversation on getting paid by chatting and learning from Dan Larsen, VP of Product Management at Dental Intel, and discussing outstanding AR. We dive in to what's new in the world of accounts receivable solutions and how automation is changing the game for the better.
Today we chatted on:
- Automating your AR and what that looks like in action
- How automation helps makes your practice human, not less
- How di. Payments takes care of AR from start to finish
Visit dentalintel.com for more information and to see how Payments would be like in your practice!
Ben Tuinei of Veritas Dental Resources joined us for this week's show to kickoff June's important discussion all around getting you PAID! He reveals some of his best practices, tips, and advice into the world of insurance negotiations and helps you get a much better handle on it!
Here's what we discussed:
- The incomparable value in having an insurance negotiator on your side
- The biggest mistake in negotiating is not trying; so here's how to start
- What to look out for when negotiating
- How to know when there's give or take, and when to push
- How to leverage fees no matter what size practice you have
You can reach out to Ben and get in touch with Veritas Dental Resources by calling: (888) 808-4513, emailing at: help@veritasdentalresources.com, or by visiting: https://veritasdentalresources.com/
Dr. Alex Sharp, the President of Shared Practices and Tommy Timpton, a skilled Hygiene Coach joined us to wrap up this month's discussion on case acceptance!
They share their expertise around helping practices evolve their systems and processes through education and analytics. They then give us insight into their proven approach to mastering case acceptance while also diving in to what hygiene led case acceptance looks like in action.
Get in touch or work with Alex and Tommy at sharedpractices.com or you can email Alex at alex@sharedpractices.com
Check out the Shared Practices podcast available on all major streaming platforms!
You may know Dr. Leonard Tau from BirdEye or his podcast, Raving Patients. But he's also well known for helping dentists everywhere make more money, improve their online reviews, increase case acceptance, and overall be better than they were the day before. Listen in as Dr. Tau shares with us his unique approach to having an impressive patient experience and how to master the art of case acceptance.
Here's what we cover:
- Proactively engaging with patients to skyrocket case acceptance
- Recognizing faults and taking constructive criticism
- Time blocking your schedule for success
- How to go above and beyond and blow your patient experience out of the water
- The importance of online reviews and welcoming feedback with open arms
You can reach Dr. Leonard Tau by visiting drlentau.com or you can call or email him at: (215) 292 2100 len@drlentau.com
Continuing the discussion on getting patients to say 'yes', we are joined with Nick Greenfield, CEO of Candid Co on this week's episode! Candid, a leading clear aligner brand, is so much more than just that. From helping to create accessibility in practices, to helping offices increase their case acceptance, to reducing in-office patient time with the power of tele-health, Nick and the entire Candid team is making a noticeable impact in the dental space.
Listen in as we discuss:
- How over 40 Candid studios consistently have a 85-90% of same-day chair side conversion
- How holding a true core belief of the treatment you present is a game changer in case acceptance
- The importance of moving from reactive to proactive care
- The key points in keeping up as an innovative, modern practice
Visit candidpro.com to learn more and get started today.
Visit dentalintel.com for more.
Sherrine Washington from R.E.A.L Talk Consulting is on the podcast today to kick off our new topic of conversation...Getting patients to say 'YES!' You might know Sherrine from being a memorable past top performer at ClearChoice for nearly 6 years, but it's her unique holistic approach and clinical background as a cognitive behavioral therapist that is helping countless clients of hers today master an unshakeable process of expressing empathy to patients so they always feel heard, seen, and say 'yes' with ease.
We chat about:
- Changing the perspective around selling to serving others
- How to build so much trust that patients ask YOU what the next steps are
- How to gather micro-commitments to result in an easy, committed 'yes'
- Helping the patient change the perspective to treatment being an investment in their health
- The importance of knowing your close rate and collections percentage
- How to stop from jumping to assumptions when discussing treatment financing
- Taking the time to communicate between hand-offs
You can connect with Sherrine at https://realtalkselling.com/
or email at info@realtalkselling.com
John Christensen, President and Founder of Chrisad joins us today in this bonus episode of Growth In Dentistry! We continue the conversation on marketing your practice and how to prosper in your practice each and every day. Get ready to learn from one of the best in the industry!
We chat about:
- Navigating evolving patient behavior and scheduling effectively
- The value of retention and why a good part of your marketing spend should be allocated towards it
- Getting your existing patient base to actually return
- Altering your hygiene schedule for higher production and less no-shows
- The roadmap to graduating out of the chair and truly prospering in life
To get in touch with John or to work with Chrisad, text: (415) 300 6388
We're continuing the conversation about marketing your practice with CEO Mike Shoun from Affordable Image! Mike shares his expertise in PPC, SEO, and the world of online advertising to attract more patients to your business.
We discussed:
- PPC and SEO: why your practice should care about both of them
- Creating sales funnel landing pages to deliver and convert every time
- Why you shouldn't go another day without offering 24/7 online booking
- Metrics to track PPC success
You can reach out to Mike and Affordable Image at affordableImage.com or mike@affordableimage.com
This week, we had Lamar Hull from Med Rank Interactive on to dissect all things SEO. With over 6 years in dental marketing and 12 years in marketing experience, he dives into how search engine optimization is linked to attracting, retaining, and learning about your patients!
Here’s what we discussed:
- Why SEO is essential to a practice’s growth
- Gone are the days of making a site without upkeep; here’s what to do
- How to make sense of your Google Analytics
- Which metrics to track for keyword rankings and performance
- Backlinks and conversions: what they are and why you should care
- Building and protecting your reputation through online reviews
Visit: medrankinteractive.com
Email: info@medrankinteractive.com
Call: (980) 217-1633
Minal Sampat, experienced Marketing Strategist, best selling author, and speaker has helped practices everywhere connect and communicate to their patients in a way that keeps them coming back. We dive into fun topics like the avatar of your practice, the importance of showing your practice's personality on social media, what patient retention looks like on social media, and so much more!
In this episode, we highlight:
-Removing roadblocks to create great social media content
-Which communication avenues are best, & how to get new prospects talking to you
-How to build engagement and attract more millennials into your practice
-Why social media consistency is crucial
-The metrics to track for success
For more information or to get in touch with Minal, visit: minalsampat.com
Find Minal on social media: @MinalSampatLLC
Learn more and register for "CE on the beach" before the very limited spots are filled: ceonthebeach.com
It's another great day in dentistry as we welcome on Grace Rizza, CEO of Identity Dental Marketing! She helps practices make the most out of their marketing and propels them forward in a modern dental marketing world.
Here's what we discussed:
- How to determine your personal brand and why it matters
- The role that honest alignment plays within how you market and operate your practice
- Taking in consideration your growth goals when determining your branding
- Key metrics to track for successful branding
To contact Grace or work with Identity Dental Marketing, visit identitydental.com
Podcast + Facebook Group: "Dentistry's Growing With Grace"
We are honored to be joined today with The Dental Marketer, also known as Michael Arias, to talk all about the power in leveraging ground marketing for your dental practice. He shares his best practices to get your community flooding to you, how to connect with neighboring businesses, and measuring success of your ground marketing strategy.
Here's what we chatted on:
- The right vocabulary can go a long way in your ground marketing strategy
- How to streamline and simplify your ground marketing strategy
- Effective practices to get out there and get new patients ASAP
- How to measure the effectiveness of your strategy
Find Michael, his podcast, and more info about The Dental Marketing University at thedentalmarketer.org
Angela Byrnes of Roadside Dental Marketing joins us to share her invaluable expertise in marketing your practice online and building trust within the small window of opportunity you have to leave an impression on a potential new site visitor.
Join us as we chat about:
-The importance of a website that accurately represents YOU
-How your site is turning away new patient opportunities
-Key metrics to be tracking to follow the fails or successes of your site
-Incorporating a custom and strategic approach to your site
-Educating the patient enough to make easier, faster decisions
-Plus so much more!
Check out Roadside Dental Marketing at: roadsidedentalmarketing.com
Our very own VP of Marketing, Adam Smith, joins us today to answer some of your dire questions on staffing, marketing, and growing your practice with the team and resources you currently have.
We discuss how data can make a world of difference in the way you operate day to day, how to get creative with the limited staff you may have, how to maintain momentum and keep improving, and so much more.
Visit dentalintel.com to learn more about all of the tools we discussed in today's episode!
Laura and Michael from Wonderist Agency, a full service marketing agency for the dental industry joins us this week to discuss how to better market your practice for success.
We chat about:
- What a lot of dentists get wrong about marketing
- Telling a story and finding what makes you memorable
- Automating follow-ups and making your marketing dollars count
-
- so much more!
Find Wonderist, Michael, & Laura on Instagram:
@WonderistAgency
@LauraMaly
@MichaelJamesAnd
wonderistagency.com
Tyler Brown, your go-to expert on everything Modento, sits down with us to talk about making your front office systems tremendously more effective and run way more smoothly. During a time where staffing shortages is still very prevalent, his pro tips and the automation tools he suggests have served as true lifesavers to those currently struggling to do it all.
Ready to learn more? Visit modento.com
growthindentistry.com
One of our dear partners, Kleer, joins us on this bonus episode to discuss the upward trend of dropping PPO's, and how Kleer is helping to change the dental plans game without the obstacle of an insurance middleman in the way.
Visit kleer.com & follow them at @KleerLLC !
On this special episode of the podcast, our very own James Grover, CPO of Dental Intel, joins us to share his passion for dentistry and how his mission to help the industry get paid has already been revealing its impact.
Here's what we discussed:
- Exchanging and leveraging strengths to succeed further
- Simplifying the challenge of collecting patient payments
- What automating accounts receivable actually looks like
growthindentistry.com
dentalintel.com
On this VOD bonus episode, we're joined with some great company. Dr. Zackary Allmad and Taylor Cirbro from Apex Payment Solutions sat down to discuss how Apex is changing the game for dental practices with their robust payments solution, and how they suggest you run a more profitable practice.
Here's what we chatted:
- Changing and bettering the landscape around dental payment solutions
- Breaking down merchant statements to make better business decisions
- Cutting down overhead costs to provide even better dentistry
- Being an efficient, profitable, and successful private practice
Visit: https://www.apexpaymentsolutions.com/
Find them on Facebook & Instagram at: @ApexPaymentSolutions
Gary Kadi; Next Level Practice Founder & CEO, author, and experienced pro at empowering dentists everywhere, joins us on this week's episode that you definitely do not want to miss. It was truly our pleasure having him on to share with us some of his biggest teachings and secrets in helping thousands of practices succeed. Get ready to listen and learn!
Here's what we chatted on:
- Using analytics to conquer debt, frustration, and time freedom
- Defining purpose and changing patient's lives
- The metrics to include in a great morning huddle
- How having certainty and control brings peace and freedom
- Reverse engineering your biggest growth goals
Reach out to Gary at:
nextlevelpractice.com
info@nextlevelpractice.com
On this bonus episode, Brandi Evans, who is a dental teams coach, hygienist, motivational speaker, and just simply holds a true passion for all things dentistry sits down with us to talk about the most important ways to start your mornings.
We chatted:
-Ways to reverse burnout
-The domino effect that comes from being preparing
-Asking for help and the impact of helping your team
-Be the team member no one wants to lose
On this week's Voice of Dentistry bonus episode, we talked with Joe and Tom of Your Virtual Consult to discuss how their platform is transforming the patient experience outside of the practice.
They discuss how YVC helps:
- Reduce patient distrust
- Increase case acceptance
- Boost patient loyalty
-
- more
To learn more, visit: https://www.yourvirtualconsult.com/
Pamela Peterson from ToPS joins us on this week's episode as we dive deep into huddles and getting all of your team on board 100%. We discuss the most effective ways to make it happen, so listen in!
We cover:
-How to have complete engagement in your daily huddles
-What prepping the day before does
-How di flips the script on 'not having enough time' to 'not having time NOT to'
-Remaining consistent, sharing a common purpose, and committing as a team
-How dentistry is beyond essential, and your role within that
Show links:
totalpatientservice.com/morning-action-thought-sign-up
https://totalpatientservice.com/
Another bonus episode coming at you from the 2022 Voices of Dentistry event! Today we spoke with Dr. Scott Seiler of Children's Pediatric Specialist around the revolutionary impact of using data in your practice.
Here's what we chatted!
-Using data in regards to the staffing shortage
-How di serves as an addition to your practice
-Streamlining processes with Modento
One of our long-time partners and friends, Kelly Schwartz of Schwartz Consulting joins us on this week's episode! His knowledge, experience, guidance, and impact has supported hundreds of practices everywhere. Today we discuss something that he coaches every practice he works with on - and that's morning huddles.
Here's what we chatted about:
- Putting meaning in your huddles
- Why starting your day with a plan is crucial
- How huddles result in more efficiency and producing more
- The 11 things you can include in a great 15 minute huddle
Follow Kelly on social media!
@whereiskellyschwartz
@whereiskelly
@scgdentalconsulting
@schwartzconsultinggroup
Finding fulfillment and defining what success looks like to you is the foundation of what Matt Mulcock of The Dentist Advisors discusses with us on this mini episode recorded at the Voices of Dentistry event!
We chat about:
- Prioritizing balance over burnout
- The importance of financial planning
- Getting hyper-organized and knowing where you stand
https://dentistadvisors.com/
There's no better way to wrap up the conversation about kickstarting the new year than to have Dr. Spodak & Dr. Boulden on this week's episode to discuss the importance of having a strong work life balance.
We chatted about a lot, but here's a few highlights:
-Acknowledging and balancing each role you play in life, into your career
-Advice for practice owners struggling between their work and their personal lives
-Time blocking your schedule to set effective boundaries and guidelines
-Figuring out and leveraging your superpowers
Check out their podcast, "Bulletproof Dental Practice"
Get tickets to this year's Bulletproof Summit happening this June in Nashville, TN: https://bulletproofsummit.com/
We're continuing the conversation around kickstarting the new year in this valuable episode with Abbey Stanerson of Hi5! She gave us the scoop on how to set up your 2022 marketing strategy for success.
Here's what we chatted about:
-The importance of email marketing
-What to include in your 2022 marketing strategy
-How consistency will get you farther
-Talking to your patient effectively
Visit hi5practice.com
Or check them out on Instagram, Facebook, & Tiktok: @hi5practice
Call them at: 615-656-8551
We had the pleasure of welcoming Josey Sewell of DEO on to the show today as she shared with us her most powerful advice around the topic of team management.
Here's what we dove into:
-How to handle an underperforming team
-Setting expectations
-Reverse engineering future success
-Connecting with your team using the 4 P's
-How to leave employees better than you found them
Social Media: @hygienistinheels | @dentistentrepreneurorg | @dental_operating_system
Email: JSewell@deodentalgroup.com
JoyFULL People Program: http://www.joyfullpeople.com/
Book Recommendations by Josey: The Alliance by Reid Hoffman & Drive by Daniel Pink
It's another great day (& great new year!) in the dentistry world! To kickoff the first episode of 2022, we had no other than Kirk Behrendt from ACT Dental to share his 30 day plan to catapult you into a whole year of continual progress.
Here's what we chatted:
-Progress over perfection
-Slowing down and changing 'priorities' to 'a priority'
-Looking for the small opportunities, and not overcomplicating them
-How data helps to remove the emotions, promote collaborative problem solving, and resolve conflict
-How to get everyone on your team on board with your goals
Want all these great tips by Kirk to give to your team? ACT dental worked with Dental Intelligence to create an invaluable roadmap that helps your practice start the year off great. Click the link to get your free printable posters: https://get.dentalintel.com/roadmaps-podcast/
Business advisor, Jonathan Moffat, joins the show today to discuss setting attainable goals in the new year, what stepping away for them dental chair means, and work/life balance. It's an episode you don't want to miss!
For 'Stepping Away' event info, text "RM" to 858-298-2919
jmoffat@alignedadvisors.com
In the second part of our discussion with Dr. Christopher Phelps, he spills his step-by-step processes on how to hold different conversations with patients in order to effectively increase case acceptance. Listen, learn, and leave with lots of actionable tactics!
We chatted:
-The chair is the center of influence - how to leverage it to increase case acceptance
-How being prepared to hear "no" can still lead to your patient leaving the office with a treatment plan
-The best way to present choices to patients for a higher success rate
Chris@drphelpshelps.com
Dr. Christopher Phelps joins Katie and Curtis in a value packed episode surrounding case acceptance, and the interpersonal and emotional aspects that play a role in increasing it.
We chatted:
-How empathy & sympathy are some of your best tools for case acceptance
-Patients make their decisions based off what you teach them and how they perceive you
-Dealing with patients' pre-established judgements and how to refocus their mindset to prioritize oral health
-Knowing which options to give, how many to offer, and how to guide them to the best decision
drphelpshelps.com
Chris@drphelpshelps.com
It's another great day in the dental world! Continuing the conversation around team member troubles, Weston and Katie sit down to discuss data and automation solutions to create and maintain a profitable practice with an efficient team.
Here's what was chatted about:
-Finding acceptance when employees are ready to move on
-How automation helps you to work smarter
-The ways in which data brings intelligence to various daily processes and decisions
-Establishing better systems and processes through automation
Learn more at dentalintel.com
Kiera Dent, owner and founder of The Dental A Team, joins Growth in Dentistry to discuss:
- The importance of showing gratitude to team members.
- Tips on how to show gratitude if that doesn't come naturally.
- Fixing team member troubles.
- Helping change a negative office culture.
There's a lot packed into a short amount of time, and you don't want to miss it!
hello@thedentalateam.com
thedentalateam.com
The Dental A Team Podcast
Katie and Curtis sit down with the one and only Dr. Paul Goodman on today's discussion surrounding team member troubles, and how to navigate team building with kindness.
Here's what we chatted on:
-Your team is like a football team
-Taking account of your level of self-interest
-Finding the right staff through free test runs
-Being genuine and reframing your office culture
Text DREAMS to (215) 543 6454 for personal coaching with Paul.
Follow Dental Nachos: https://www.facebook.com/groups/dentalnachos/
Visit dentalintel.com for more information.
Ready to be inspired! You don't want to miss Dr. Cameron Quayle discuss how he creates value with his team members. Listen in as he gives actionable advice on:
-Gratitude amongst the team
-Creating a great work culture
-Dealing with difficult staff members
-Team member reviews
-Giving back in a big way
You can find more information about Dr. Cameron Quayle at masongives.com or on Instagram @masongives
When it comes to a staffing shortage, automation is king. Listen to Kelsey Masterson from Modento discuss how she has helped practices automate practices and become more efficient. Learn tools to help your front office succeed with fewer team members.
For more information you can reach Kelsey at kelsey@modento.io.
Dr. Deborah Marynak joins the show today to talk staffing. You don't want to miss this genuine discussion on lessons learned from mistakes made during firing staff, tips on filling an open hygienist position, and where she thinks the future of dentistry is headed.
We are discussing all things hiring with Laura Nelson from Front Office Rocks in this episode. Learn, as Laura gives tips on:
-Hiring the right staff
-Creating a great place people want to work
-Finding a long-term employee
For more information or to get in touch with Laura, go to frontofficerocks.com
In the kickoff of our next series surrounding fixing staffing pain, Christine Sison of Swiss Monkey joins Katie to discuss the hardships of the staffing shortage and how to find, build, retain, and nurture a great team that's along for the long-run.
We chat:
- Retaining employees and being mindful of team burnout
- How to deal with being understaffed and not rush into hiring
- The Hybrid Team model, and how tech can help staff (not replace)
- A glimpse into the future of dentistry that's data-centric and which mobilizes in-house talent better
Show links:
christine@swissmonkey.io
swissmonkey.io
dentalintel.com
It's time to streamline your processes with data! Chris Toyn joins Katie in the discussion about burnout in dentistry and how using data can help make a much larger impact on your life than expected. Listen in as Chris provides his experiences with burnout and helping practice owners flourish.
Show links:
dentalintel.com
Part Two of our conversation with Steven Anderson from Total Patient Service Institute. Join Steven, Katie, and Tyler Johnson as they discuss scheduling pitfalls and how they relate to burnout.
To get your free e-book: https://totalpatientservice.com/free-ebooks/ebooks/
Learn two critically important ingredients contributing to burnout in this conversation with Steven Anderson from Total Patient Service Institute. Join Steven, Katie, and Tyler Johnson as they discuss how the pandemic has contributed to burnout and culture.
To get your free e-book: https://totalpatientservice.com/free-ebooks/ebooks/
You don't want to miss Part Two with Laura Nelson, from Front Office Rocks, as she discusses staff conflict and hiring. Listen as she gives tips on combatting the two of the most common causes of burnout amongst dental professionals.
Show links:
https://frontofficerocks.com/
laura@frontofficerocks.com
Do you enjoy patient conflict? We don't either! Here to walk us through how to deal with difficult conversations is Laura Nelson from Front Office Rocks. In this Part One episode, learn from the best on changing your mindset and diffusing bad situations, which can help mitigate burnout in dentistry.
Show links:
https://frontofficerocks.com/
laura@frontofficerocks.com
Don't strangle your co-workers! Kerry Straine joins Katie and Curtis in the discussion about burnout in dentistry. Listen in as Kerry gives a wealth of knowledge on personal development and building a great team.
Show links:
kerry@straine.com
straine.com
To kick off our new series of episodes on burnout in dentistry, we have Dr. Brett Kessler joining us. As a dentist, 14th district ADA trustee, and addiction recovery advocate, Dr. Kessler discusses the pitfalls of unaddressed burnout and how he found happiness. You don't want to miss this episode!
Show links:
To reach Dr. Kessler: bikodds@gmail.com
ADA addiction recovery wellbeing website: https://dentistwellbeing.com/
We are wrapping up our series on filling chairs with our CEO Weston Lunsford as we get into how data affects the schedule. The patient demographic is changing to an online model. Many patients don't just want to be able to schedule online; they are demanding it. Learn how to use software to do it the best way, which ultimately will fill your chairs.
To get more information about online scheduling go to dentalintel.com
Sick of confirmations and reminders? Tired of waiting for already late patients to fill out their paperwork? Katie and Curtis are at it again with Drew Dickinson, RDH, and co-creator of Modento.
They get into:
-Communication with patients and its effects on no-shows and cancelations.
-Why are digital forms and contests vital, if done the right way?
-The new way of letting patients set their own reminders.
For more information on Modento, go to modento.io! To get in touch with Drew, you can reach her at drew@modento.io
Join Katie and Curtis for a conversation with Dr. Anissa Holmes of Delivering Wow. We’ll discuss the power of process, the importance of analytics, and how the most successful practices (like Dr. Holmes’) build a game plan that gets patients to say yes.
For a free copy of Dr. Holmes’ book about filling chairs and building a brand while working less, visit deliveringwowbook.com
It’s hard enough to build a practice… so how can you rebuild one multiple times? According to our guest, you do the right thing for patients at the right time with the right people, and everything else falls into place. Join us this week for a conversation with clinician, coach, and consultant Dr. Gregg May, and gain some insight into increasing case acceptance and getting the most out of unscheduled treatment.
Boost your presentation skills with Dr. May by visiting Drgreggmay.com
If you’re listening to this podcast, you want higher production. But where should you start? This week we learn about the 5 steps that can double or triple practice productivity from Wendy Briggs and Dr. John Meis of the Team Training Institute and Hygiene Diamonds. Getting your team on the same page is just part of the equation. Listen to learn what’s worked for them!
Visit www.theteamtraininginstitute.com for a free copy of The Ultimate Guide to Doubling & Tripling your practice production.
Don’t forget to listen to the Double Your Production Tomorrow podcast wherever you find your favorite podcasts.
This week, Kelly Schwartz asks us “why use a screwdriver when you could be using a power drill?” The right tool for the right job means the right patients in the right chairs. Join us for a conversation about finding and scheduling the right patients for you instead of settling for whoever happens to walk through the door.
Consult with Kelly by visiting https://www.kellyschwartz.com/
Only 5% of dental professionals are financially prepared for retirement. Shocked? We were. So Join us for a conversation with Kerry Straine of Straine Dental Consulting to learn what one of the nation’s leading dental consultants has learned after working with over 6,000 practices. Spoiler alert: the answer isn’t just golfing less. Listen and learn!
Visit straine.com to schedule consulting time with Kerry’s team.
Welcome to the Growth in Dentistry podcast! We’re here to help your practice grow by sitting down with real practitioners from all over the industry, all of whom have found success in one way or another. Today we’re sitting down with Weston Lunsford, CEO of Dental Intelligence, to learn why he started this company, how data will improve dentistry, and how “growth” means something different to every person listening.