Welcome to the Frontline Magic Podcast where we talk to industry leaders about the magic tricks that help them create an awesome customer experience in people-powered businesses. What is it that these industry greats do to create experiences that keep their customers coming back for more? Follow along as we unlock the secrets, the real stories - the magic that makes every customer experience awesome. Let’s unravel the secrets of world-class customer experience together!
Rick Denton
Dr. Joseph A. Michelli
Peter Herku
Karan Hasija
Rob Markey, Bain & Company partner and customer experience expert
Gainsight / StudioPod Media
Gregorio Uglioni
Don R. Crawley
Christopher Brooks
Marija S.Pilley
Chukwuemeka Okoro
Julia Ahlfeldt, Certified Customer Experience Professional
Shep Hyken & C-Suite Radio
Mark Slatin
Stacy Sherman, DoingCXRight
TestBox
Paul Linnell
Joey Coleman and Dan Gingiss
Ankit Aggarwal
Lisa Arthur
James Gilbert
Adam and Jeannie
Jim Clemmer
Hosted by Christopher Brooks, ECXO UK Ambassador
Care Branding and Coaching
David Powers
Rajat Chawla
Inspiring Future Leaders
David Reid
Beyond Philosophy LLC
Justine Parsons
Paolo Fabrizio
bragreviews.com
None
Dr. Russell J. Zwanka
Klaus
Fireside Chats Without The Fire
Andy Hanselman
Jeff Thompson
None
Jacob Adewumi
Espree Devora & Leslie Cottenjé
RingCentral
LaunchPod Media
MaxContact
Freshdesk Podcasts
Limousine Service
Sam McHugh
RateIt
Harish Srigiriraju
Call Centre Helper
Gladly
HGS Podcast
Planhat & Anika Zubair
The Jasons Take On...
CELab
Productboard
Emmanuel Reubenson
None
CX of M Radio
John Dijulius
Dr. Terrence E. Brown
Walker Information
Business Training Works
Nils Vinje
OptSpot
Adrian Swinscoe
The MESH
TIERRA LOCKE
Irit Eizips & CSM Practice
Paula Hansen, SAP Customer Experience Chief Revenue Officer
Aaron Shields - The Cult Branding Company
Guy Patty
concretelevelingindianapolis
Andrew Williamson
MJ Durkin
Adam Joseph
None
Support Ops
Nicholas Roberge
Cece Rogan
Strikedeck & Kristen Hayer
The Food Business Coach
Betsy Westhafer and Tony Bodoh
Casey Hill
One on One
TheFirst90Days
Nnamdi Anene
Dan OConnor
MilliProject
Mindful
Johan Majlov
Australian Customer Experience Professionals Association (ACXPA)
Scott Downey
Frans Reichardt
Lynn Hunsaker
Telelink Services, Inc
JindalX
Radim Hladis