Growing Pains with Laurie Stirling: Recent Episodes
Laurie Stirling
A business podcast for entrepreneurs and their teams who find themselves in the growth phase or “messy middle”, in between start up and aiming for 6 or 7 figures and beyond. Hosted by Laurie Stirling COO Mentor and Operational Efficiency Expert.
Today I'm chatting with Kelsey Daingerfield! Kelsey is a mom of two who lives outside Houston, Texas. She is an ex-corporate gal with over 13 years of experience in business operations, process improvement, project management, and marketing. Kelsey started her business, The Virtual Integrator, working full-time with a newborn and a 3-year-old. Kelsey is an online business manager who enters your business and creates systems and structures while streamlining and documenting processes. She helps manage the team and helps get CEOs out of the day-to-day tasks so they can get time back in their day and focus on the business and their lives
Connect with Kelsey:
https://www.instagram.com/kelseydaingerfield.obm
kelseydaingerfield.com
This episode is focused on 3 most common mistakes CEOs make when bringing on their first COO!
Check out lauriestirling.com/workwithme for the ways you can work directly with me.
Today I'm chatting with Leonie Dawson! Leonie is the globally bestselling author of the Brilliant Year goal workbooks that are used by half a million people worldwide. She is an award-winning entrepreneur who has created over $13 million in 10 hours a week. Leonie is the founder of the Brilliant Biz & Life Academy which teaches thousands how to create a joyful, abundant business.
Connect with Leonie:
http://www.facebook.com/leoniedawsonauthor
http://www.instagram.com/leonie_dawson
https://www.youtube.com/user/GoddessLeonie
http://www.tiktok.com/@itsleoniedawson
This episode is focused on steps to creating a self-sustaining business through systems and processes which is a crucial for every business.
Check out lauriestirling.com/workwithme for the ways you can work directly with me.
Today I'm chatting with Zita Norton! Zita is a virtual assistant and former online business manager who has worked for entrepreneur and bestselling author Leonie Dawson since late 2018. She specialises in copywriting, marketing & lovingly trolling her boss Leonie. Zita created her VA & OBM business in early 2018, after a car accident left her only able to work from home. Zita is proudly neurodivergent (ASD & ADHD), Queer & is very excited about turning 30 this year.
Connect with Zita:
https://zitanorton.com
Today I'm chatting with Amanda McVicker! Amanda transitioned from a virtual assistant to an Online Business Manager in 2020. She supports 6 + 7 figure entrepreneurs in the online space, using her signature framework Organize, Systemize, Strategize. She also mentors VAs who are making the transition to becoming an OBM, helping them with finding clients, creating systems to simplify their business, gaining confidence in their skills.
Connect with Amanda:
www.instagram.com/amandamcvicker_obm
Today I'm talking about how to regularly identifying bottlenecks in your business that will lead to growth and scalability in your business!
Check out lauriestirling.com/workwithme for the ways you can work directly with me.
Today I'm chatting about unlocking your small business growth potential!
Check out lauriestirling.com/workwithme for the ways you can work directly with me
Today I'm chatting with Meredith Canaan! Meredith is differently wired business coach with heart, she is an entrepreneur and has been helping creative, visionary, and heart centered entrepreneurs grow and scale online businesses since 2017!
Connect with Meredith:
https://www.instagram.com/meredithobcanaan
https://meredithcanaan.com/
Today I'm chatting about creating a plan for your own business when you have to step away & you want it to run without you!
Check out lauriestirling.com/workwithme for the ways you can work directly with me
In today's episode I'm talking to Karl Thew! Karl builds evergreen ecosystems for coaches & course creators that get substantial and consistent sales on auto-pilot through funnels, sales pages, web design, copywriting, content marketing & SEO!
Connect with Karl:
https://www.staticshift.com.au/
Today I'm chatting about unlocking your business potential through quarterly strategic planning sessions!
Check out lauriestirling.com/workwithme for the ways you can work directly with me
Today I'm discussing the topic of batching & what should you do as a business owner!
Check out lauriestirling.com/workwithme for the ways you can work directly with me
About this episode:
Today I'm chatting with Brooke Scott! Brooke is COO & Integrator behind the scenes in the operations, systems & funnels for her clients businesses. She helps others optimise & restore their business operations foundation without wasting time and money!
Connect with Brooke:
Instagram: https://www.instagram.com/ops.analyst.brooke
www.agencytwentythree.com
Today, we're diving into a topic that can truly transform your business. The quarterly strategic planning meeting!
Check out lauriestirling.com/workwithme for the ways you can work directly with me.
Today I'm chatting about SOPs & why are SOPs so important for every business! If you're a business owner who needs help extracting yourself from the day to day running of your business, check out lauriestirling.com/workwithme for the ways you can work directly with me!
Today I am interviewing Jane Isles Bennett, who is an award winning interior and exterior designer with 30 years experience. With over 500 happy clients to her name and millions of dollars in extra profits generated for them during her career, her business Hotspace Consultants is who smart property investors turn to for guidance when embarking on a renovation.
Connect with Jane Eyles-Bennett:
https://hotspaceconsultants.com/
https://www.instagram.com/hotspaceconsultants/
Today I want to talk about triggers in terms of systems & processes. Why are they so important? Let's dive in!
If you're interested in learning more, of my own methodologies for leading a team with autonomy, efficiency and innovation, check out lauriestirling.com/workwithme for the ways you can work directly with me!
Today I'm chatting about when should you consider hiring a COO!
If you're interested in learning more, of my own methodologies for leading a team with autonomy, efficiency and innovation, check out lauriestirling.com/workwithme for the ways you can work directly with me!
Today I'm chatting with Laura Alexandra Pearman! Laura is creative based in the North East UK and serving the world. Laura has been a Creative Entrepreneur for 11 years & her current goal is to be the creative amplification conduit for Female Businesses that are changing the world in our time!
Connect with Laura:
www.laurapearman.com
https://www.instagram.com/laurapcreative
Today I'm chatting about why it is important to have development plans for your team!
If you're interested in learning more, of my own methodologies for leading a team with autonomy, efficiency and innovation, check out lauriestirling.com/workwithme for the ways you can work directly with me!
Today I'm chatting about role of emotional intelligence.
As business leaders, we're often focused on metrics, numbers, and bottom line results. And while those things are definitely important, we forget the human element that underpins all of our success. That's where emotional intelligence comes in.
If you're interested in learning more, of my own methodologies for leading a team with autonomy, efficiency and innovation, check out lauriestirling.com/workwithme for the ways you can work directly with me!
Today I'm chatting. with Steve Lucin! Steve is a creativepreneur who helps passionate visionaries and nonprofits rebrand and redesign their content so that they can serve those they love. Lucin pulls his technical design, motion graphics, and entrepreneurial skills from running his own business, Halucinated Studios (formerly Halucinated Design, Inc.) which is an creative production studio for nightlife brands.
In this episode:
1:44 How Steve got started
5:34 Structure of Steve's Team
8:27 Catalyst for Steve's success in business
12:39 Hardest part for Steve while running a business
16:12 What's next for Steve
Connect with Steve:
https://www.stevelucin.com
https://www.instagram.com/stevelucin
Micromanagement can lead to low morale, frustration, and a lack of trust between the manager and the team.
So let's dive into how to stop micromanaging your team!
If you're interested in learning more, of my own methodologies for leading a team with autonomy, efficiency and innovation, check out lauriestirling.com/workwithme for the ways you can work directly with me!
In today's episode, we'll explore five reasons why a visionary should consider hiring their first COO.
If you're a visionary entrepreneur, you likely have a million ideas for your business. You're constantly coming up with new products, services, and ways to grow your company. While this creativity and innovation is essential for a success, it can be overwhelming to manage everything yourself.
That's where an integrator or COO comes in.
If you're interested in learning more, of my own methodologies for leading a team with autonomy, efficiency and innovation, check out lauriestirling.com/workwithme for the ways you can work directly with me!
Today I'm chatting with Jo Bendle! Jo is business coach and mentor and she spent over 10 years helping women claim more from life and business. From Corporate Assistant, to Digital Nomad to living in sunny Spain and running the business of her dreams!
In this episode:
1:13 - How Jo got started back in 2012 with her business
4:11 - How her business looks like today
5:46 - Jo's team structure
7:19 - Catalyst for Jo's growth in business
9:31 - Advice from Jo if you are struggling with productivity
15:40 - What's next for Jo in her business
Connect with Jo:
https://www.instagram.com/jo_bendle
https://jobendle.com
Today I'm talking about business cycles! If you have seen any of my webinars or you're inside my digital COO accelerated program, you'll have heard me talk about business cycles and bottleneck cadences when growing and scaling your business.
If you're interested in learning more, about my own methodologies for leading a team with autonomy, efficiency and innovation, check out lauriestirling.com/workwithme for the ways you can work directly with me!
In this episode, I'm gonna share with you what a project manager or OBM should know about Agile and Scrum!
Agile and Scrum are two methodologies that are commonly used in software development, but they can be applied to any type of project.
If you're interested in learning more, of my own methodologies for leading a team with autonomy, efficiency and innovation, check out lauriestirling.com/workwithme for the ways you can work directly with me!
About Alexis:
Alexis is an award-winning entrepreneur, with two software businesses and a consulting practice, serving over 600 organizations around the world, including well known brands such as Sony, 3M, Swarovski, Fitness First, and Pepsi.
Through his work, Alexis has saved 1,000s of hours of time for business owners and their leaders each year, enabled them to work more effectively, and unlock business’ growth.
In this episode:
1:59 - How Alexis got started with his business
15:28 - How long has Alexis been running Air Manual
29:00 - How many team members Alexis currently has
43:43 - What's next for Alexis
Connect with Alexis:
https://www.alexiskingsbury.com/
In this episode, I'm diving into the culture of innovation and what that looks like within your business & what to look out for for you and your team! Exploring how CEOs in particular, or COOs can foster a culture of innovation in their organizations by providing tips and strategies to encourage experimentation and risk-taking.
If you're interested in learning more, of my own methodologies for leading a team with autonomy, efficiency and innovation, check out lauriestirling.com/workwithme for the ways you can work directly with me!
In this episode I'm diving deep into my go-to project management software ClickUp!
I go over the power of ClickUp for your own business & team management, how I've used ClickUp to save time in my business & how working with dashboards is complete game changer.
Apply for the next round & join the waitlist:
https://www.lauriestirling.com/apply
The Digital COO Accelerator is a 9-week small group program for those who want to upskill their management and leadership abilities, increase their value, and become indispensable. It is ideal for OBMs, project managers, and high-level VAs who are enthusiastic about creating fulfilling careers on their own terms. It is led by Laurie Stirling, an experienced entrepreneur, COO, CFO, Integrator, and business coach who specializes in service-based industries such as health, coaching, marketing, and tech.
Today I'm talking about what qualifications and experience do you need to become a COO!
Apply for the next round & join the waitlist:
https://www.lauriestirling.com/apply
The Digital COO Accelerator is a 9-week small group program for those who want to upskill their management and leadership abilities, increase their value, and become indispensable. It is ideal for OBMs, project managers, and high-level VAs who are enthusiastic about creating fulfilling careers on their own terms. It is led by Laurie Stirling, an experienced entrepreneur, COO, CFO, Integrator, and business coach who specializes in service-based industries such as health, coaching, marketing, and tech.
Today I'm chatting with Tash Corbin! Tash has been working in business and marketing since 2002 and she helps her clients create and scale up a business that is aligned to them and their ideal client, one that is profitable and sustainable.
In this episode:
2:17 - How Tash got started in her business
6:47 - How Tash got the idea of her business at beginning
9:42 - Where is Tash'es business today
10:43 - about the team & who runs the backstage of the business
15:04 - Catalyst for the biggest revenue year for Tash
28:32 - Hardest part for Tash about the business
36:41 - What's next for Tash
Connect with Tash:
tashcorbin.com
@tashcorbin on Instagram @tashcorbincoaching on Facebook
In this episode I wanted to share and talk about what qualifications and experience do you need to become a coo & how I became a COO without a university degree!
In this episode:
0:33 - Path to becoming a COO
1:14 - What COO really needs
2:28 - Sharing my background of how I got started
5:57 - How my business looks like right now
Apply for the next round & join the waitlist:
https://www.lauriestirling.com/apply
The Digital COO Accelerator is a 9-week small group program for those who want to upskill their management and leadership abilities, increase their value, and become indispensable. It is ideal for OBMs, project managers, and high-level VAs who are enthusiastic about creating fulfilling careers on their own terms. It is led by Laurie Stirling, an experienced entrepreneur, COO, CFO, Integrator, and business coach who specializes in service-based industries such as health, coaching, marketing, and tech.
Today I'm talking about 10 different ways you can use Zapier to automate tasks in your business!
If you are ready to test your skills head to the link below to take the quiz, or you can also find it in my Instagram story highlights!
https://cooready.scoreapp.com/
https://Instagram.com/laurie.stirling/
Today I'm chatting with Kelly! Kelly brought the Baby Sensory franchise to Adelaide over 8 years ago and went on a steep learning curve regarding business and finances! Now with 6 employees and a number of sub-franchises to manage, managing that growth and understanding cash flow has been a massive part of the puzzle for overall success.
In this episode:
1:30 - Introduction to Kelly's business
3:31 - What made Kelly start her own business
11:44 - Kelly shares her numbers in her business
15:02 - Catalyst for Kelly's growth in business
20:36 - Advice from Kelly
25:38 - What's next for Kelly
Connect with Kelly:
Www.babysensory.com.au
Today I'm talking about time management & how it affects your business and daily operations!
If you are ready to test your skills head to the link below to take the quiz, or you can also find it in my Instagram story highlights!
https://cooready.scoreapp.com/
https://Instagram.com/laurie.stirling/
Today I'm chatting with Veronika Matosova! After quitting her corporate job in 2018 just before promotion in London, Veronika put her last savings into an online course & Macbook that started off her journey as Virtual Assistant to 6+ figure business owners that quickly led to being OBM to 6+ to 7 figure business owners. From packed launches to building foundations of business, countless trainings and investing in herself, Veronika has worked with over 17+ clients over last 5 years with over 90% of them crossing multiple 6 figure mark.
In this episode:
1:39 - How Veronika got started in her business
4:17 - Veronika's current rate & how it evolved over the years
6:04 - How Veronika found her first clients that led to OBM roles
7:43 - How Veronika's business changed after big burnout
9:29 - Catalyst for Veronika's clients growth in business
13:17 - Difference between 6 figure client vs 5 figure client
14:43 - Advice for OBMs from Veronika
Connect with Veronika:
https://www.instagram.com/veronikamaverick
Today I'm talking about the crucial role of the COO in a business & how it looks like when it comes to day-to-day operations.
If you are ready to test your skills head to the link below to take the quiz, or you can also find it in my Instagram story highlights!
https://cooready.scoreapp.com/
https://Instagram.com/laurie.stirling/
Today I'm chatting with Suz Chadwick! Suz is a BOLD Business & Mindset Coach and Speaker supporting entrepreneurs to go from business confusion to clarity, courage and CEOing at the next level. With over 15 years as a brand consultant working with global brands and entrepreneurs, leaders and teams, Suz knows what works when it comes to creating a business, mindset and brand that helps you stands out.
In this episode:
1:44 - How Suz got started
6:54 - Catalyst for Suz & her business
10:45 - How many team members Suz has in her business
15:44 - Hardest part for Suz in her business
19:21 - Highlight for Suz & her business
Connect with Suz:
www.suzchadwick.com
www.instagram.com/suzchadwick
Today I'm talking about what is the difference between having OBM for your business versus having a COO!
If you are ready to test your skills head on to the link below to take the quiz, or you can also find it in my Instagram story highlights!
https://cooready.scoreapp.com/
Today, we are interviewing me! After so many amazing guests we decided to switch sides and have me answer the questions and give answers that will take you on my own journey to becoming a COO.
In this episode:
3:34 - How long has Laurie been in the business
9:54 - What made Laurie start her own business
14:40 - How Laurie finds COO clients
18:43 - Catalyst for Laurie's success & her clients
20:11 - Advice to business owners & OBMs looking into COO role
24:45 - What's next for Laurie & her business
Connect with Laurie:
http://lauriestirling.com/
https://www.instagram.com/laurie.stirling/
Today I'm chatting about 5 important steps to becoming a COO!
If you are ready to test your skills head on to the link below to take the quiz, or you can also find it in my Instagram story highlights!
https://cooready.scoreapp.com/
Today I'm chatting with Claire! Claire is a Textbook Virgo, spreadsheet-loving, list-ticking, action-taking, colour-coding, butt-kicking, organising-goddess and productivity-guru who is all about simplifying things, getting over needing to be perfect (at anything) and lazy lifestyle. On a journey from wannabe-poster-girl for 'I got it together' to embracing and teaching lazy, easy, abundant business and life systems!
In this episode:
1:05 - How Claire started her business
4:46 - How Claire finds her clients
13:42 - How Claire manages teams and VIP retainers
15:59 - Typical package price for Claire
16:47 - Catalyst for the clients and their growth
21:35 - Advice from Claire
29:40 - What's next for Claire
Connect with Claire:
claireriley.co
https://www.instagram.com/clairerileyofficial/ https://www.facebook.com/clairerileycoaching/
Today I'm diving deep into my own goals & vision and mission and how this is a big part of becoming a COO!
If you wish to level up to COO role, you can join the waitlist for the next Digital COO Accelerator cohort opening in April. More details plus how to sign up: https://www.lauriestirling.com/apply
Today, I'm interviewing Marie! Marie is co-founder and co-CEO of North Star Messaging and Strategy, a content strategy and copywriting business established in 2010. Her clients--who are mostly small businesses--value her metrics-driven content strategies designed to support their business and personal goals. In addition, North Star has made a name for itself through its comprehensive Brand Voice Process, which systematizes the process of creating content that's aligned with a brand's voice, messaging, and values.
In this episode:
1:12 - How I've known Marie & our background
2:24 - How Marie started her business with her business partner
4:20 - Marie's journey to 6 figure business
6:53 - How Marie's team looks like
8:07 - Advice from Marie
15:02 - Hardest part for Marie
19:29 - What's next for Marie & her business
Connect with Marie:
https://www.northstarmessaging.com
@themarieparks on IG
@northstarmessaging on IG
Today, Laurie is talking about 8 different ways how to find clients as OBM.
If you wish to level up to COO role, you can join the waitlist for the next Digital COO Accelerator cohort opening in April. More details plus how to sign up: https://www.lauriestirling.com/apply
Today, I'm chatting with Alex Porterfield! Alex is an Online Business Manager for multi-6-figure Influencers and an online educator for current and aspiring Virtual Assistants through her signature program, Influencer Support Method™. With over 5 years of management experience in the NYC entertainment industry, Alex is no stranger to working with creatives and keeping their businesses in shape. Her areas of expertise lie in project, team, and press management, and loves helping entrepreneurs streamline their business systems.
In this episode:
1:46 - What led Alex into OBM online space
5:46 - How many clients Alex currently works with
6:54 - What made Alex start her own online business
9:35 - How many hours Alex works in her business
13:56 - Advice from Alex for business owners looking to hire their OBM
18:21 - Hardest part for Alex as OBM
20:21 - what's next for Alex
Connect with Alex:
https://alexporterfield.com/
https://www.instagram.com/alexporterfield.biz/
Today we are discussing how to get more buy-in from the senior people within your team!
Getting buy-in from the senior members of your team can be a challenge, but it's important in order to move projects forward and achieve your goals, especially if you find yourself stepping into a new role into the COO role.
You can find more details and sign up for Laurie's replay of the webinar on "How to delegate like a COO" here: lauriestirling.com/delegate
Today, I'm interviewing Caroline! Caroline is a Google-accredited Web Developer and Director of Blueocto Ltd, providing a variety of client services from custom development and design systems to refactors, migrations and training.
In this episode:
1:06 - How Caroline found out about the ranking of her agency
3:26 - How Caroline runs her team in her agency
3:42 - Catalyst for Caroline's business growth
5:25 - The hardest part for Caroline in her business
9:00 - Advice from Caroline
12:10 - What's next for Caroline
Connect with Caroline:
https://blueocto.co.uk
https://www.instagram.com/blueocto/
Today's topic of the episode is the question many of you might be asking, do OBMs eventually have to become the face of a business to make multiple six figures?
Tune in to find out!
You can find more details and sign up for Laurie's replay of the webinar on "How to delegate like a COO" here: lauriestirling.com/delegate
In this episode, I'm interviewing the talented Carol Hampshire, who is a brand designer and mentor with over 25 years of experience and the name behind the brands of some of the world's top female coaches. Her passion is to support entrepreneurs to create and launch their unique solo line brand successfully so they can make a huge impact in the world and transform lives while living a life of freedom and abundance.
In this episode:
1:34 - Backstory of how Carol became a brand designer
5:29 - Huge mind shift that changed Carol's business
6:53 - How Carol operates her business
10:29 - Catalyst for Carol's 6 figure business
15:10 - Advice to entrepreneurs looking to hire their OBM from Carol's perspective
16:21 - The hardest part of running Carol's business
18:16 - Highlights of Carol's business
19:27 - What's next for Carol & her business
Connect with Carol:
https://carolhampshire.com/
https://www.instagram.com/carolhampshire/
https://www.facebook.com/carolhampshire/
As an OBM, you play a crucial role in helping businesses streamline their operations and increase their productivity. However, if you are not careful, you may find yourself stuck in a cycle of living paycheck to paycheck.
In this podcast episode, we'll go over the top six mistakes OBMS make that keep them broke and living paycheck to paycheck.
You can find more details and sign up for Laurie's replay of the webinar on "How to delegate like a COO" here: lauriestirling.com/delegate
Today I'm chatting with Aerlie Wildy! Aerlie helps small service-based business owners reduce the overwhelm and create more calm from the chaos. As a Business Efficiency Consultant & Coach, Aerlie has worked in small to medium businesses setting up systems, workflows, and tools to make life easier. She also focuses on helping small business owners with the systems they need to get organized when they straddle business and life, to reduce the chaos, get unstuck, and regain momentum.
2:00 - The type of clients Aerlie works with in her business
6:39 - Benefits of hiring a consultant for your business to fix your backend
8:25 - How many clients Aerlie is currently working with
9:55 - What made Aerlie start her business
13:33 - How Aerlie finds her clients
15:03 - Catalyst for Aerlie's business growth
17:27 - Advice for entrepreneurs who want to hire their first OBM
22:04 - The hardest part for business owners to grow a team
27:14 - What's next for Aerlie
Connect with Aerlie:
https://aerliewildy.com
https://instagram.com/aerliew
https://linkedin.com/aerlie
Today, Laurie is talking about 10 ways to increase your income as an OBM!
If you're looking to increase your income, there are several strategies you can use to achieve your goals. In this podcast episode, we'll go over 10 ways you can increase your income as an OBM, and let's dive in!
You can find more details and sign up for Laurie's replay of the webinar on "How to delegate like a COO" here: lauriestirling.com/delegate
Brief summary of the episode:
Today I'm chatting with Sonia Chopra, who is a board-certified endodontist. She's also a TED Speaker, Forbes contributor, author, endodontic instructor, and founder of Valentine Endo in Charlotte, North Carolina. So on top of running her thriving practice, Sonia is also the founder of E-School, an innovative online continuing education course for endodontics.
Bullet points of key topics + chapter markers :2:46 - How long has Sonia been in her business & how it all started
4:52 - Size of Sonia's team & their own roles within the company
7:41 - How Sonia's online business looks like today
11:40 - How many hours Sonia works per week
15:12 - Game changer when it comes to systems for Sonia
26:12 - The hardest part for Sonia in her journey
32:54 - What's next for Sonia Connect with Sonia:Instagram: @soniachopradds
https://soniachopradds.com
Today, Laurie talks about one single most important job A COO needs to do!
This episode is all about protecting time and what it means for your team, your own time and the resources you have in your business.
You can find more details and sign up for Laurie's replay of the webinar on "How to delegate like a COO" here: lauriestirling.com/delegate
Brief summary of episode:Today I'm interviewing Jen! Jen started as a travel blogger, and after experiencing over 44 countries and carrying clean water filters to developing countries, Jennifer discovered her passion for teaching others to grow profitable and impactful businesses with a real purpose in line with her new brand Jennifer Morilla, in 2018. Since then, she's built a successful six-figure mentoring business, and she worked with brands like Microsoft, Skype, Google Aruba Tourism, Waves for Water and more!
Bullet points of key topics + chapter markers
2.00: How Jen moved from travel blogging into business coaching
4:50: What made Jen switch to business coaching
7:36: Jen's current hours in her business
9:31: Behind the scenes of the day-to-day operation
13:34: How Jen found a core team member for her business
15:54 Catalyst for Ken's growth in business
19:40: Advice from Jen
Connect with Jen:https://www.instagram.com/jennifer.morilla
Today Laurie is talking about 6 reasons you're not delegating effectively:
1: Not giving clear enough instructions
2: You haven't communicated the big picture
3: You haven't given them ownership of the outcome
4: No boundaries to make safe decisions
5: Your team doesn't have confidence in the task
6: You haven't insured accountability
You can find more details and sign up for Laurie's replay of the webinar on "How to delegate like a COO" here: lauriestirling.com/delegate
Brief summary of the episode:Today I'm interviewing Cat Dunn! Cat has spent 14 years working in admin, marketing, and communications, before starting her own business in 2020. Originally starting as a virtual assistant, Cat quickly moved into online business management, OBM, and works with female coaches to scale their businesses and make more money and impact more lives
Bullet points of key topics + chapter markers1:01: Cat's background before starting her business and what her business is today
3:50: How Cat found her first clients as OBM
6:51: Usual hours in a week for Cat
8:47: Catalyst for Cat's business
11:42: Advice for anyone who wants to hire their first OBM
15:47: The hardest part of being OBM
19:55: What's next for Cat and her business
Connect with Cat:https://msha.ke/itscatdunn.obm
https://www.instagram.com/itscatdunn.obm/
https://www.linkedin.com/in/catdunnobm/
https://www.facebook.com/itscatdunn.obm
Don’t need to re-invent the wheel. Map it. Automate it.
- Client Onboarding - includes contracts, payments + delivery of service or product and establish communication eg emails or slack.
- Client Offboarding - Testimonials, Upselling or Downselling, Email Response Templates, Access Removal, Archiving.
- Team Onboarding + Offboarding (Personal Development Plan)
- Leads + Sales Tracking
- Cashflow + Reporting - paying for suppliers, contractors, goods, team payroll, taxes, software, credit cards. KPIs
- Content + Marketing - Macro Content + Micro Content + repurposing + archiving
- Conversion Events - eg Webinars, challenges or Black Friday Sales.
Recommendation is automate as much as possible - amazing software out there to help Eg Zapier, Honeybook or Dubsado or even AI. There’s a solution to every problem out there. If there’s not, then you’ve just found yourself a new business idea.
I have a free Team Onboarding template you can plug and play into your own project management software (Asana or ClickUp) which you can download here: linktr.ee/laurie.stirling
Brief summary of episode:Today's episode is with Sophie Milliken, the founder and CEO at Moja group, a profile building agency dedicated to building, boosting business owners profiles, helping them become more visible and heard within their industry. Sophie is a multi award-winning entrepreneur, a speaker, author of two books, an investor, non-executive director and chair of Smart Works Newcastle, a charity which helps unemployed women back into work with interview coaching and clothing.
Bullet points of key topics + chapter markers:1:14 : Sophies background before starting her business and what her business is today
8:59 : How Sophie knew it was the time to hire her director of operations
13:56 : Catalyst for Sophie's success
16:57 : One system that has been complete game changer
17:58 : Advice to all business owners looking to hire their first COO
20:52 : Hardest part about growing business for Sophie
24:27 : Sharing all highlights of business growth
Show Links:LinkedIn: linkedin.com/in/sophie-milliken
Twitter: @Moja_Sophie https://twitter.com/Moja_Sophie
Instagram: @Moja_Sophie https://www.instagram.com/moja_sophie/
Facebook: @MojaSophie https://www.facebook.com/MojaSophie
Profile quiz - https://thisismoja.com/profile-quiz
Free 30 day trial of Scoreapp quiz software - https://share.scoreapp.com/4c41a5cb
Today, I'm chatting with Sam, certified digital business manager and systems educator. After starting her virtual assistant business first armed with a biochemistry degree and a total of zero experience in digital marketing, it was safe to say she felt a little over her head. Fast forward to working with over 20 clients, tackling everything from copywriting to managing over 20 member masterminds.
Bullet points of key topics + chapter markers :
0:26 : Sam's background before starting her business and what led her to being OBM
4:14 : How long Sam has been OBM for & finding her first client
4:34 : Who is Sam serving when it comes to her ideal client avatar
5:17 : Sam's current schedule of hours per week for her clients
6:00 : Sam's retainer rate and what that includes for the client
9:17 : What has been the catalyst for Sam's clients growth
12:12 : Hardest part about managing & growing a team
16:20 : Sam's advice for hiring your first COO
21:17 : What is next for Sam
Show Links:
Sam's Links:
www.samwhizbiz.com @samwhizzz on IG + Tiktok!
Sam's Systems Roadmap: https://samwhizbiz.com/systems/ Laurie's Links: @laurie.stirling on IGhttps://www.instagram.com/laurie.stirling/
Laurie's Digital COO 8 Week Accelerator:https://www.lauriestirling.com/work-with-me
In this quick episode I’m speaking about, if you are a CEO how do you know you are ready for a COO?
We cover:
- Financial readiness
- Physiological readiness
- Lifestyle readyness
- Unique ability readyness.
- And when this usually happens.
To sign up for the "How to delegate like a COO" Webinar at lauriestirling.com/delegate
In today's solo episode with Laurie Stirlingwe address the questions "What is a COO? What do they do? And what is the difference between a COO and an OBM?"
Today Laurie speaks about:
- The official definition of an OBM
- The role of a COO (Integrator)
- The relationship between a COO and CEO
- Common traits of someone in a COO role
- Challenges that come with the COO role
- The differences between a CEO and COO
- Learning to delegate like a COO
You can find more details and sign up for Laurie's upcoming webinar on "How to delegate like a COO" here: lauriestirling.com/delegate
In today's episode I chat with Mia Fileman, award winning marketing strategist and the founder of Campaign Del Mar, a marketing education platform for female founders and marketers.
In this episode you'll find out:
0:30 : Mia's background as a business owner
2:05 : Reason why Mia's business model changed from marketing agency to education
7:34 : How much Mia generated in her business in 2022
8:15 : Reason why Mia doesn't outsource operations for her business
8:36 : How much per week Mia works to generate that revenue
9:38 : Catalyst for Mia's growth (Guru’s we deserve campaign)
15:40 : Hardest part about growing Mia's business
17:56 : Highlights of running a business from Mia
21:01 : What's next for Mia and her business
Find Mia:
Website: Www.campaigndelmar.com
Instagram: @campaign_del_mar
https://www.instagram.com/campaign_del_mar/
“Guru’s We Deserve” Campaign: https://www.campaigndelmar.com/gurus-campaign
Connect with me:
Website: lauriestirling.com
Instagram: @laurie.stirling
https://www.instagram.com/laurie.stirling/
Digital COO Accelerator - 8 Week Program application: www.lauriestirling.com/apply
In this episode I Introduce myself, Laurie Stirling COO Mentor and Operational Efficiency Expert and the idea behind this brand new podcast series.
You can learn more about me at lauriestirling.com and follow me on instagram
https://www.instagram.com/laurie.stirling/
@laurie.stirling
If you would like to be interviewed on this series you can fill in the application form below:
For CEOs: https://forms.gle/z2dSskK8cxXYg5k89
For COOs: https://forms.gle/fDFf6gT8VEJxBg2j6