Voices of Care: Recent Episodes
Newcross Healthcare
Newcross Healthcare presents Voices of Care, a new podcast series hosted by healthcare market expert Suhail Mirza to discuss the issues, challenges and opportunities facing health and social care in the UK today.
We are delighted to welcome wisdom and insight from leaders in NHS, private healthcare and from across social care: Sir David Nicholson, Dr Jane Townson, Professor Martin Green, Roisin Fallon-Williams and many more.
Among other things, we’ll be debating how we can enable the workforce of the future through focuses on wellness, inclusion, retention, recruitment, and technology.
Visit our Twitter and LinkedIn pages to get involved in the conversation.
In this episode of Voices of Care, M. Suhail Mirza is joined by Dr Chaand Nagpaul CBE, acclaimed national GP leader and former Chair of the BMA CouncilDr Nagpaul challenges the new PM and the lazy description of general practice as simply the “front door” of the NHS. He argues that GPs and practice teams are now managing patients in their entirety and explains why the “left shift” from hospital to community cannot succeed without genuine investment in general practice and community care
In this episode of Voices of Care, we are joined by Professor Nicola Ranger, General Secretary and Chief Executive of the Royal College of Nursing.The episode explores why nurses remain undervalued, how pay and progression have failed to reflect responsibility and skill, why misogyny still shapes the way nursing is described. Nicola argues that nursing must not be treated as a workforce line in a plan, but as the living infrastructure of safety, dignity, prevention and trust
In this episode of Voices of Care, M. Suhail Mirza is joined by Ross Dowsett, CEO of Practice Plus Group; Dr Subashini M, Medical & Sustainability Director at Aviva UK Health; and Jonathan Finney, Director of Engagement at the Private Healthcare Information Network (PHIN). This is a timely conversation about the changing shape of UK healthcare. The episode explores why the old binary between NHS and private healthcare no longer captures what patients, employers and providers are experiencing. Instead, the discussion looks at the emergence of a more blended health system, where public, private, insured, self-pay and employer-supported care increasingly intersect.
In this episode of Voices of Care, we are joined by Paula Sussex CBE, the Parliamentary and Health Service Ombudsman.This is a timely and deeply important conversation about trust: trust between citizens and the state, trust between patients and the NHS, and trust that when something goes wrong, people will be heard, the truth will be told and the system will learn.Paula discusses the mission of the Parliamentary and Health Service Ombudsman, the importance of patient voice, the role of complaints in individual redress and systemic improvement, and the new PHSO strategy to help turn complaints into a catalyst for better public services and NHS commissioning.The episode explores why complaints should never be dismissed as noise, but understood as vital intelligence about safety, dignity, fairness, communication and public trust. Paula also reflects on NHS commissioning, regulatory gaps, duty of candour, avoidable harm, technology, and the need for patient voice to be heard in the design of services.
In this episode of Voices of Care, M. Suhail Mirza is joined by three exceptional NHS leaders: Louise Stead, Vanessa Ford MBE and Cara Charles-Barks MBE.All three are nationally acclaimed NHS chief executives. All three are women. All three are nurses by background. Together, they bring a powerful and deeply human perspective on what it will take to lead the NHS through its next chapter. The conversation explores the reality behind NHS transformation, including the shift from hospital to community, the need to support patients to take greater control of their own health, and the challenge of moving care closer to home while still maintaining safe and effective services in acute settings.
In this episode: 4 national leaders discuss the future of Homecare, Tech and Fair Funding and Commissioning and present opportunity to truly value the sector's workforce. They call on the new Health and Social Care Secretary to really understand the contribution homecare makes to our nation. "Homecare's time has come. There are three shifts that the government talks about, from hospital to community, treatment to prevention, Analogue to digital. All of those three are precisely where homecare sits"
“It’s probably never been more important for public and private to work together.”
That was the clear message from a recent Voices of Care conversation with Bupa leaders Richard Washington and Philip Luce.
Key messages include:
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The role of employers driving private health insurance: Bupa’s data suggests private healthcare can materially improve workforce productivity, with SMEs gaining the equivalent of weeks of additional capacity each year.
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Connected care pathways. “The big challenge in healthcare is those seamless end-to-end journeys,” Richard Washington noted — from GP to diagnostics to specialist care.
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Need for greater alignment between public and private provision. “I don’t think people should see the private sector as competitors to the NHS,” Philip Luce argued.
Alongside this, Richard and Phillip discussed other longer-term trends including genomics (a “huge unlock” for earlier intervention), role of prevention and growing interest in value-based healthcare.
Taken together, these signals point to a system transitioning toward a more integrated, multi-actor model of care.
The question now is not whether this shift is happening — but how it is shaped.
Many commentators decry the "nanny state" yet a clear message from William Roberts, CEO at the Royal Society for Public Health, in our latest Voices of Care podcast challenges this narrative. As he says: " People want to be healthy, and the public overwhelmingly want their governments to support them to stay healthy"William speaks so passionately about the Prevention agenda and the role that Public Health is and can play to support workers, employers and all communities. He confirms that employers can be more pro-active as "we know that the reason people are dropping out of work is because they have lots of health problems. Perhaps most importantly, as figures show life expectancy falling in our country, he highlights that we need to address the fact that there are stark inequalities in life expectancy. His message offers hope as he highlights the broader public health workforce that could be trained and deployed to address all of the above and invites us all to truly be leaders as " public health is everybody's responsibility" William also covers the role of the NHS, the Men's Health Strategy and much more in an episode you will not want to miss
United we stand- Social Care's Moment Must be Now As official podcast partners to the Care England Annual Conference we are delighted to share the latest Voices of Care episode featuring 7 leaders from the sector; a golden thread running through this episode (echoing the "Stand by me" theme of the Conference ) is the call for the sector to unite and be recognised for its contribution. In the words of Professor Martin Green "there has never been a more important time for the sector to show unity" while Care England colleague Fraser Rickatson called for the Government to invest more toward the Fair Pay Agreement. Honouring the workforce, fostering leadership and driving collaboration across the system were some of the themes highlighted by guests Rebekah Cresswell, Andrea Kincade and Peter Kinsey. Tim Davies was strident in reminding us all to acknowlege the contribution of the international workforce: we need to look after and value are that the workers that we have who weren't born in the UK And Nuno Santos Lopes speaks passionately about the profound role care homes are and can play in palliative care.
In a landmark episode of the Voices of Care podcast, hosted by Suhail Mirza and sponsored by Newcross Healthcare, three of the UK's most respected figures in health policy and life sciences deliver a frank and urgent assessment of the opportunities and obstacles facing the NHS, Government and the Life Sciences sector. They are Bill Morgan, Senior Partner at Newmarket Strategy and advisor to two government administrations; Sarah Woolnough, CEO of the King's Fund; and Maria Tereno, Managing Director for Boehringer Ingelheim UK and Ireland.
Declaration of involvement
Boehringer did not fund or commission this podcast and had no editorial control over its content or any related materials. The podcast was checked for factual inaccuracies only
Professor Oonagh Smyth, CEO of Skills for Care, joins Suhail Mirza on Voices of Care for their third conversation — and there's a lot to cover. Fresh from a CBE and securing a new three-year government contract, Oonagh reflects on what the latest annual workforce report really tells us: vacancy rates are falling, but the picture underneath is far more complex. They dig into the demographic pressures heading our way, why investing in training is one of the smartest retention tools providers have right now, and what the shift to neighbourhood-based care means for social care's place in the system. Plus, Oonagh shares the personal story that shaped her lifelong commitment to equality and inclusion — and why she refuses to let up on it.
In a powerful episode of the Voices of Care podcast (sponsored by Newcross Healthcare), Rukshana Kapasi OBE, Director of Health at Barnardo's, has issued an urgent call for the government to back its ambitious child health policies with concrete metrics and genuine partnership with the voluntary sector - or risk seeing children's health fall down the priority list once again.
In this episode of Voices of Care, Duncan Burton, Chief Nursing Officer for England, and Karen Bonner, Chief Nurse for London, discuss the pressures facing the nursing profession and their vision for its future. They address critical issues including corridor care, maternity service inequalities, and the urgent need to shift healthcare from hospitals to community settings.
The NHS is imposing "huge costs on itself" through outdated funding practices that are simultaneously draining budgets and blocking access to innovative diagnostic technologies, according to Helen Dent, Chief Executive of the British In Vitro Diagnostics Association (BIVDA), speaking on Newcross Healthcare's Voices of Care podcast with host Suhail Mirza.
In a wide-ranging conversation recorded to discuss the Government ten-year health plan and vision for Life Sciences, Dent delivered a stark assessment of how the healthcare system's approach to diagnostics—which underpins so much clinical decision making—is creating a perfect storm of wasted resources and missed opportunities.
CEO of Lewisham and Greenwich NHS Trust shares leadership lessons on eliminating racial disparities in staff treatment and preparing for the Government's 10-Year Health Plan: ”We have got to be able to take the pressure off our hospitals. They suck up way more resource now, in terms of percentage of the healthcare budget, than they ever did before."
In a compelling episode of on Voices of Care, Professor Mumtaz Patel, the 123rd President of the Royal College of Physicians and the first South Asian woman to lead the oldest medical Royal College, delivered an urgent assessment of the mounting pressures facing NHS doctors and set out her vision for transforming medical education for the 21st century.
Speaking on Newcross Healthcare's Voices of Care podcast, Paul Rees MBE, Chief Executive of the Nursing and Midwifery Council, reveals how childhood experiences of racism have shaped his mission to transform the UK's largest healthcare regulator into an anti-racist organisation committed to fairness and equity for all nursing and midwifery professionals.
In a candid conversation with host Suhail Mirza, Rees discusses the organisation's culture transformation, the maternity crisis, and nursing's critical role in delivering the Government's ten-year NHS plan.
In conversation with host Suhail Mirza, Stein delivered a frank assessment of the challenges facing the Government’s 10 Year Health, calling for clarity on objectives, upfront investment, and a fundamental shift in organisational culture to ensure any large-scale transformation has a hope of truly succeeding.
The UK's longest-serving Health Secretary has delivered a comprehensive challenge to the Government's health agenda, warning that tactical thinking and generous pay settlements risk leaving no funding for genuine transformation while social care reform remains ignored.
Speaking on Newcross Healthcare's Voices of Care podcast with host Suhail Mirza, Rt Hon Sir Jeremy Hunt outlined what he sees as the Government's failure to grasp the scale of reform needed.
We brought the microphone to the CMSUK Awards to capture the voices shaping case management and rehabilitation.
Hear from:
🔹 Rhiannon Stokes (Chair, CMSUK) - Why case management needs to start earlier in the client journey
🔹 Stephanie Fleet (CMSUK Director) - Celebrating community and excellence in our fast-paced industry
🔹 Matt Hughes (Dorset Orthopaedic) - How technology and time are giving patients their lives back
🔹 Darren Edwards (Adaptive Adventurer) - From spinal injury to kayaking Land's End to John O'Groats: "Success is an episode, not a solo act"
🔹 Sue Reeve (AVIVA) - Pioneering approaches to catastrophic injury claims
A powerful conversation about hope, determination, and the professionals changing lives every day.
As the elites from Britain's political parties gather for conference season, a stark warning has been delivered to them; stop playing games with social care or watch the country sleepwalk into both a humanitarian and economic disaster. At the launch of the Social Care Foundation report, we sit down with Robert Kilgour and Damien Green, hosted by Suhail Mirza on Voices of Care. The special episode also features Dr Danny Chambers MP and Rt Hon Stuart Andrew MP from the world of politics and Dr Jane Townson and Lucinda Allen from the world of policy
CQC, GMC and NHS Race & Health Observatory leaders deliver stark assessment on workforce inequalities and share vision that now is the time to end this unacceptable reality to support the people of the NHS, productivity and ultimately patients.
Three of healthcare's nationally known and respected leaders have joined forces to call out the unacceptable levels of racism still faced by the NHS workforce a decade after the Workforce Race Equality Standard (WRES) came into force, highlighting the need for everyone in the sector to take personal and collective responsibility to stamp out racism. They called for transformation in culture, fairer employment environments and a step change in the leadership approach to racism.
What if technology could fundamentally transform your relationship with the NHS?
In this groundbreaking episode, host Suhail Mirza sits down with Ming Tang, Chief Digital and Information Officer at NHS England, to explore the ambitious vision behind the NHS 10 Year Health Plan's digital transformation.
Discover:
- How the NHS app will become your "digital front door" to healthcare
- The game-changing Single Patient Record that will revolutionize care
- Voice technology freeing clinicians from 14% of their admin time
- AI-assisted surgery and smart hospitals on the horizon
- Why your health data could help develop life-saving treatments
"What's really appealing to me is that we can use technology to transform not just how we deliver services, but the relationship between the public and the NHS," reveals Tang.
From patient empowerment to workforce transformation, this episode unpacks how cutting-edge technology promises to make healthcare more personalised, accessible, and efficient for everyone.
Suhail Mirza sits down with Nadra Ahmed CBE, the woman who shook Westminster. After 40 years leading social care, the Chair of the National Care Association reveals the explosive moment 250 frustrated providers decided to march on Parliament, why she's demanding funding not reform, and her stark warning that the social care crisis is spiraling out of control. "We had about 250 people on a call saying, we've got to do something. Let's go march on Parliament," Ahmed reveals in this no-holds-barred account of how the sector reached breaking point and said "ENOUGH IS ENOUGH."
When Healthcare Policy Meets Reality: An Insider's Uncensored ViewWhat happens when someone who's advised TWO administrations finally speaks without political filter?
Join host M. Suhail Mirza for a no-holds-barred conversation with Bill Morgan, former health advisor whose insights span multiple governments and reveal the uncomfortable truths behind healthcare headlines.
In this compelling episode of Voices of Care, our host Suhail Mirza, sits down with James Benson, CEO of Central London Community Healthcare Trust and NHS England National Delivery Advisor for virtual wards, for an eye-opening conversation about the community care revolution happening right now.
With the Social Care Commission promising answers and funding challenges intensifying, this Voices Of Care episode couldn't be more relevant. Host, Suhail Mirza sits down with Valerie Michie who highlights the imperative to celebrate social care, its workforce and its contribution to the economy and society; and how this narrative can spur policy and political leaders to engage and support the sector even as it faces profound pressure
In this compelling episode of the Voices of Care podcast, host Suhail Mirza sits down with Stephen Burns, Executive Director of Care, Inclusion and Communities at Peabody Trust, for an urgent conversation about the future of social housing and care. Stephen delivers a stark warning about the mounting pressures facing housing associations that are threatening their ability to build desperately needed social housing, support residents' care needs, and help ease NHS capacity issues. After what he describes as "difficult 15 years" that have left specialist services "cut to the bone," Stephen makes a direct appeal to the government for immediate action.
In this inspiring episode of Voices of Care, we speak with Professor Kevin Fenton CBE, President of the UK Faculty of Public Health, London’s Public Health Director and Statutory Health Advisor to the Mayor of London, about the transformative power of public health as both an art and a science. With decades of experience, Kevin provides crucial insights into how organised societal efforts can tackle health inequalities and create fairer communities for all. He discusses structural racism as a public health issue, shares London's remarkable success stories in HIV prevention and tobacco control and explores the exciting opportunities ahead with increased government investment in prevention over treatment.
In this compelling episode of Voices of Care, host Suhail Mirza speaks with Andrew Bland, Chief Executive of NHS South East London Integrated Care Board. As NHS satisfaction hits its lowest level since records began in 1983, Bland presents his vision for a Neighbourhood Health Service to transform London's healthcare landscape. Addressing the "perfect storm" of economic inactivity and health inequalities facing Londoners, he outlines a bold community-based approach that could rebuild trust and deliver better outcomes. With 20% of adult Londoners economically inactive and primary care in crisis, Bland shares insights from his 25 years in healthcare and explains how locally relevant, responsive services could address the capital's unique challenges while supporting Wes Streeting's "left shift" in NHS priorities.
In this eye-opening interview, social care entrepreneur Dr. Robert Kilgour delivers a brutally honest assessment of the UK's social care crisis. Alongside host Suhail Mirza, Dr. Kilgour examines alleged double standards in commissioning and the lack of business experience on the Government frontbench, while proposing his innovative "specialist regional model" for the care home sector. This industry legend reveals the dire challenges threatening social care - from unsustainable funding models to the looming wave of care home closures that could devastate communities across Britain.
In this revealing episode of Voices of Care, Sam Monaghan, CEO of MHA (Methodist Homes) shares powerful insights on the distinctive role of spiritual care in supporting older adults, the creative possibilities within a challenging charity landscape, and his urgent vision for social care reform. He also addresses the stark funding reality facing social care organisations and presents his blueprint for meaningful reform that would properly recognise carers' skills and dedication. A must-watch for anyone interested in the future of care in Britain and the vital role of charitable organisations in supporting our ageing population.
In this episode of the Voices of Care podcast, former Deputy Prime Minister and Social Care Foundation Chair Damian Green discusses pressing issues facing social care. Drawing from personal experience and policy expertise, Green addresses funding challenges, workforce recruitment, generational fairness, and the need to focus on prevention rather than the cure. With candid analysis of political failures and practical solutions, Green makes a compelling case for an urgent need for reform
In this engaging episode of the Voices of Care podcast, Priory Group CEO Rebekah Cresswell explores the UK's mental health crisis, innovations in social care, and transforming services for those with autism and learning disabilities. Drawing from both NHS and private sector experience, she shares powerful patient stories, discusses workforce challenges, and explains how collaborative approaches can improve outcomes while reducing costs.
In this episode of #VoicesofCare, we're joined by Jenni Douglas-Todd, Chair of Dorset Integrated Care System, Jenni shares insights from leading Dorset's Integrated Care Board, addressing winter pressures, and tackling health inequalities. Alongside host Suhail Mirza, Jenni emphasises the importance of prevention, community engagement, and technological innovation while championing equality and diversity in the NHS.
We welcome, Neil Carberry, CEO of the Recruitment & Employment Confederation (REC), back to Voices of Care. Neil joins host Suhail Mirza for a candid conversation about workforce challenges and practical solutions for the future of healthcare staffing. They explore misconceptions about agency costs, the importance of flexible working options for healthcare professionals, and why blanket restrictions on agency staffing could cost more than they save.
In this powerful episode of the #VoicesofCare podcast, host Suhail Mirza is joined by Sue Ryder CEO, James Sanderson. They explore the current crisis in end-of-life care, the £8 billion economic impact of grief, and Sue Ryder's bold vision for integrating hospice care into hospitals. Their in-depth discussion covers vital topics impacting healthcare in the UK, such as the need for better palliative care funding, the importance of advance planning for end-of-life wishes, and practical solutions to ensure no one faces death or grief alone.
We welcome Louise Stead, Chief Executive of Royal Surrey NHS Foundation Trust, back to #VoicesofCare for another insightful episode. Louise offers a candid exploration of the healthcare landscape. She highlights critical challenges facing the NHS, including nursing workforce shortages, technological innovation, and the upcoming ten-year plan. Louise provides a nuanced perspective on leadership, cultural transformation, and the future of healthcare, drawing from her extensive experience as an NHS chief executive and offering valuable insights into the complex world of healthcare management.
In this insightful episode of the Voices of Care podcast, Professor Oonagh Smith (CEO of Skills for Care) and Sir David Pearson (Co-Chair, Skills for Care) tackle the critical challenges facing the social care workforce, unveiling a comprehensive strategy to address recruitment issues, skills development, and future needs. They discuss the urgent need to transform social care, emphasising the potential to provide meaningful, flexible careers that support an evolving population with increasingly complex care requirements.
In this Voices of Care podcast, GMC Chief Charlie Massey discusses the expanding roles of physician associates, concerns around medical workforce inequality and retention, and the importance of compassionate leadership in addressing these challenges. Massey outlines the GMC's regulatory priorities and the broader reforms underway as the NHS navigates workforce pressures and aims to deliver high-quality, equitable patient care.
On this episode of the Voices of Care podcast, Rima Makarem, Chair of Bedfordshire, Luton and Milton Keynes Integrated Care Board, discusses transforming healthcare delivery, tackling health inequalities, improving mental health services through digital innovation, and creating new pathways for workforce development. With her unique background in life sciences and healthcare leadership, Rima offers valuable perspectives on the future of the NHS and social care integration.
In this episode of the Voices of Care podcast, NHS England Chair Richard Meddings discusses the current state and future of the NHS with host Suhail Mirza. He highlights record levels of healthcare delivery despite challenges, major structural changes to improve efficiency, and key priorities like workforce planning and technological innovation. Meddings also shares his vision for leveraging tools like the NHS app, AI, and genomics to transform patient care.
In this thought-provoking episode of the Voices of Care podcast, Professor Joy Warmington, CEO of brap, discusses the critical issue of racism in healthcare with host Suhail Mirza. Warmington challenges conventional thinking, arguing that we must move beyond simply being "not racist" to actively "anti-racist." She unpacks complex topics including race as a social construct, systemic barriers in healthcare, and the distinction between transactional and transformational change. With a focus on creating truly inclusive environments, Warmington offers insights on courageous leadership and paints an inspiring vision for a more equitable NHS that confidently embraces its diversity.
In this episode of Voices of Care, host Suhail Mirza interviews Andrea Kinkade, CEO of Lifeways Group. They discuss the challenges and opportunities in the UK's social care sector, focusing on services for adults with complex needs. Kinkade shares insights on improving hospital discharge, the importance of personalised care, and the need for better recognition of social care expertise.
In this episode of Voices of Care, host Suhail Mirza interviews Mark Cubbon, CEO of Manchester University NHS Foundation Trust. They discuss the scale and services provided by the trust, the need to plan for a growing and diverse population in Manchester, and the importance of collaboration and innovation to drive the future of social care. Mark also talks about addressing health inequalities with initiatives to inspire future healthcare professionals, support employment opportunities, and ensure accessible services.
In the latest episode of the Voices of Care podcast, host Suhail Mirza interviews Salma Yasmeen, CEO of Sheffield Health and Social Care NHS Foundation Trust. They discuss the trust's comprehensive mental health and learning disability services, the challenges and improvements in mental health care, and the importance of integrated care systems. Salma shares insights on workforce development, addressing health inequalities, and her involvement in the Pathways to Work Commission.
On this episode of the Voices of Care podcast, Sarah Woolnough, CEO of the King's Fund, discusses the challenges and opportunities facing the NHS and social care in England. She shares insights on health inequalities, the importance of prevention, and the need for bold leadership to drive transformative change in the healthcare system.
Caroline Clarke, NHS England's Regional Director for London, discusses the future of healthcare in the capital. From digital-first strategies and community-based care to addressing health inequalities, Clarke shares insights on London's diverse health challenges and innovative solutions. She highlights the importance of public engagement, technological advancements, and cross-sector collaboration in improving health outcomes for Londoners.
In this episode of Voices of Care, host Suhail Mirza interviews Charles Gore, executive director of the Medicines Patent Pool. Gore discusses the organisation's mission to increase access to affordable medicines in low and middle-income countries through voluntary licensing agreements with pharmaceutical companies. He explains their work in HIV, hepatitis C, and tuberculosis, as well as their expansion into COVID-19 treatments and non-communicable diseases.
Professor Habib Naqvi MBE, Chief Executive at NHS Race and Health Observatory, joins us on #VoicesofCare to discuss tackling racial health inequalities in the UK healthcare system. He explores key issues like maternal health disparities, mental health access, workforce diversity, and the importance of data-driven approaches. Professor Habib highlights the Observatory's work in addressing systemic racism in healthcare and fostering international collaboration to drive meaningful change.
In this episode of the Voices of Care podcast, Pritesh Mistry, Fellow at the King's Fund discusses cutting-edge developments in healthcare technology with host Suhail Mirza. Pritesh explores the NHS Federated Data Platform, leadership challenges in digital healthcare, bridging the digital divide, AI's potential in patient care, and technology's role in social care.
In this special episode of Voices of Care, host Suhail Mirza interviews three leading experts in social care: Professor Vic Rayner, Professor Martin Green, and Dr. Jane Townsend. They discuss the pressing issues facing the social care sector, including workforce challenges, funding problems, and the need for better integration. They offer insights on potential solutions, such as improving commissioning practices, investing in technology, and elevating the status of care work. They also touch on lessons learned from the COVID-19 pandemic and provide recommendations for the government to address the sector's long-standing issues.
On this episode of the Voices of Care podcast, James Tugendhat, CEO of HC-One, discusses the challenges and opportunities in social care. Alongside host Suhail Mirza, James explores HC-One's initiatives to improve dementia care, develop the nursing workforce, and implement digital care platforms. Tugendhat shares insights on addressing the growing demand for social care, attracting investment for new care homes, and the importance of integrated care systems.
Professor Deborah Sturdy, Chief Nurse for Social Care in England, features on this episode of Voices of Care. Alongside host, Suhail Mirza, Professor Sturdy discusses her work as Chief Nurse for Social Care, the critical role of nursing in social care settings, and the vital need to change perceptions around social care nursing.
This episode of the #VoicesofCare podcast features Professor Vic Rayner, CEO of the National care Forum. Alongside host Suhail Mirza, Vic discusses the work of the National Care Forum, the challenges facing the social care sector, and the importance of thinking about social care first. They also explore the need for improvement in pay and terms and conditions for care workers, the role of not-for-profit organisations in social care, and the potential of technology in transforming the sector.
This episode of the Voices of Care podcast features Joseph Musgrave, CEO of Home and Community Care Ireland (HCCI). Alongside host Suhail Mirza, Joseph discusses the transformation of social care in Ireland, the growing importance of home care, and the challenges posed by an ageing population. Joseph also shares insights on policy changes following upcoming elections in the UK and Ireland, funding models, and the critical need for a sustainable approach to social care.
Dr Ian Gargan, CEO of the Private Healthcare Information Network (PHIN), and Pooja Rupalia-Seyani, Analytics Manager at PHIN, feature on this episode of the Voices of Care podcast.
Alongside host Suhail Mirza, Dr Ian and Pooja discuss the importance of data in healthcare, the need for collaboration between the NHS and the private acute sector, and PHIN’s progress in delivering the CMA Order.
Sir Ed Davey, Leader of the Liberal Democrats and MP for Kingston and Surbiton, features on this episode of #VoicesofCare. Alongside host, Suhail Mirza, Sir Ed discusses his personal connection to care, the pressing need for long-term social care reforms, the Liberal Democrats’ vision for transforming social care, and the challenge of tackling the country’s health inequalities.
Michelle Gorringe, co-founder of Newcross Healthcare and its first Chief Ethical Officer, features on this episode of the Voices of Care podcast.
Alongside host Suhail Mirza, Michelle discusses her new role as Newcross’ Chief Ethical Officer, her nursing journey as well as the journey of Newcross Healthcare, FuturU and healthcare education provision, and the importance of supporting wellbeing for healthcare professionals.
Professor Geeta Menon, Chair of the British Association of Physicians of Indian Origin (BAPIO) Grand Advisory Council, features on this episode of the Voices of Care podcast.
Alongside host Suhail Mirza, Geeta discusses the challenges faced by international medical graduates, gender inequality in the medical profession, the role of technology in medical education and leadership in healthcare.
Andrea Sutcliffe, CEO at the Nursing and Midwifery Council features on this episode of Voices of Care.
Alongside our host, Suhail Mirza, Andrea shares her experiences and expertise in the healthcare landscape, discussing topics ranging from the NHS Long Term Workforce Plan, the significance of inclusion for nurses and patient wellbeing, leadership in healthcare, and the challenges faced by the NMC in 2023.
Tadgh Daly, Chief Executive Officer of Nursing Homes Ireland, features on this episode of Voices of Care.
Alongside our host, Suhail Mirza, Tadgh discusses increased workforce pressures, the impact of nursing home closures on the sector, lack of funding, ever-changing age demographics of the healthcare population, as well as the positive contributions of the nursing home sector.
Professor David Laughton, Group CEO at Royal Wolverhampton & Walsall NHS Trust features on this episode of Voices of Care.
Alongside our host, Suhail Mirza, David discusses his extensive experience, challenges faced by the NHS, leadership and culture, and potential strategies for improvement in the healthcare system.
Patricia Higgins, CEO of the Northern Ireland Social Care Council, features on this episode of Voices of Care.
Alongside our host, Suhail Mirza, Patricia discusses workforce pressures faced in social and health care, Northern Ireland Social Care Council’s Strategic Plan for 2023 to 2027, as well as the Social Care Collaborative Forum.
Anna Severwright, co-convenor at Social Care Future, features on this episode of Voices of Care. Alongside our host, Suhail Mirza, Anna discusses the need for social care to focus on enabling individuals to lead a "gloriously ordinary life", Social Care Future's vision and the need for co-production to reshape social care.
Jackie Irvine, Chief Executive of the Care Inspectorate, features on this episode of #VoicesofCare.
Alongside our host, Suhail Mirza, Jackie discusses the Care Inspectorate's work across Scotland's health and social care sector, the current challenges faced post-pandemic, and the importance of continuous innovation and collaboration with service users and providers.
Clare Teeney, Chief People Officer at University Hospitals of Leicester NHS Trust, features on this episode of #VoicesofCare. Alongside our host, Suhail Mirza, Clare discusses the implementation of the NHS workforce plan, the significance of inclusion and diversity in workforce recruitment, as well as the future of training and education within healthcare.
Pauline Shepherd, CEO at the Independent Health and Care Providers in Northern Ireland, features on this episode of Voices of Care.
Alongside our host, Suhail Mirza, Pauline discusses the role of the independent sector amidst the current workforce crisis in healthcare, inclusion & the need to promote social care as a career.
Mary Wimbury, CEO at Care Forum Wales, features on this episode of Voices of Care. Alongside our host, Suhail Mirza, Mary discusses the state of the social care sector in Wales, fees and funding, as well as what the future of the care workforce in Wales might look like.
Philip Luce, CEO at Bupa Cromwell, features on this episode of Voices of Care. Alongside our host, Suhail Mirza, Philip discusses the role of the independent acute sector, the fierce competition for workforce, and the sector’s bounce back from the Covid period.
Karen Bonner, Chief Nurse at Buckinghamshire Healthcare NHS Trust features on this episode of Voices of Care. Alongside our host, Suhail Mirza, Karen discusses the promise and the provisions of the NHS long-term workforce plan, and the thorny issue of how to create a truly inclusive culture.
In this episode we’re joined by Charlie Massey, CEO at the General Medical Council. Charlie sits down with our host, Suhail Mirza, to discuss the unprecedented workforce pressure and burnout the medical profession is facing, and the transformation envisaged by the NHS workforce plan.
Dr Rowena Christmas, Chair at The Royal College of General Practitioners Wales features on this episode of Voices of Care. Rowena sits down with host Suhail Mirza to discuss the transformation of the primary care sector in Wales & the prominent roles GPs will face within it.
Toby Lewis, CEO at Rotherham, Doncaster and South Humber NHS Foundation Trust, features on this episode of Voices of Care.
Toby sits down with Suhail to discuss health inequalities, retention, the NHS Long Term Workforce Plan, recruitment pathways and more.
Dr Ian Gargan, CEO at Private Healthcare Information Network (PHIN) sits down with Voices of Care host Suhail Mirza to discuss the current status of the independent sector and the role it can play in supporting the NHS.
Siva Anandaciva, Chief Analyst at The King’s Fund, joins Voices of Care host Suhail Mirza this week to offer his insight into funding, international comparisons, the state of clinical facilities and more.
Former Secretary of State for Health and Chair of Public Policy Projects Stephen Dorrell is our guest on #VoicesofCare this week.
Stephen and host Suhail Mirza explore the issues facing healthcare, and what their solutions could look like, in this insightful episode.
Matthew Kershaw, CEO of Croydon Health Services NHS Trust, joins Suhail Mirza on the first episode of Voices of Care: Season 2.
Matthew boasts more than 30 years’ experience in healthcare and sits down with Suhail to discuss topics such as integration, transformation, partnerships and health inequalities.
Michael Manuccia, CEO of FuturU, joins Suhail Mirza on this week’s Voices of Care to discuss staff shortages and development, technology and his vision for the future.
Helen Whyley, Director for the Royal College of Nursing in Wales, joins host Suhail Mirza on this week’s Voices of Care episode to discuss the pressures that led to industrial action, the future of nursing, diversity and much, much more.
Sim Scavazza, Acting Chair at NHS Buckinghamshire Oxfordshire and Berkshire West Integrated Care Board, sits down with Voices of Care host Suhail Mirza to discuss diversity, cultural change, innovation and the ongoing crisis the industry finds itself in.
Professor Kamila Hawthorne MBE, Chair of the Royal College of GPs, joins Voices of Care host Suhail Mirza this week in a powerful interview.
Kamila speaks passionately about funding, GP shortages, technology and inequalities in the eye-opening episode.
Oonagh Smyth, CEO of Skills for Care, is this week’s guest on Voices of Care and shares her valuable insight on the current state of the industry, as well as what the future has in store, with host Suhail Mirza.
Ian Smith is the Chair of NHS Surrey Heartlands Integrated Care Board, who work with people in Surrey Heartlands to create better, healthier lives. They have a focus on prevention and support that’s targeted where it’s most needed to reduce the unfairness some people experience in accessing care, so nobody is left behind. Ian was previously Executive Chairman of Four Seasons Health Care and Chief Executive of the General Healthcare Group.
In this episode of Voices of Care Ian talks to our host, Suhail Mirza, about the importance of offering career paths within the health and social care sector, the impact of the cost-of-living crisis and workforce sickness, and how vital inclusion is for retention.
Tim Orchard is a consultant physician and gastroenterologist and Chief Executive of Imperial College Healthcare NHS Trust which provides acute and specialist healthcare in North West London for around a million and a half people every year. It is one of the largest NHS trusts in England and together with Imperial College London forms an academic health science centre.
In this episode of Voices of Care, Tim Orchard talks to our host, Suhail Mirza, about the importance of job satisfaction and attention to health and wellbeing within the workforce, the role of technology in the health and social care sector, and how vital it is to ensure that everyone is offered the same career progression opportunities.
Louise Stead, CEO of the Royal Surrey NHS Foundation Trust, has more than three decades’ experience as a nurse and features on this week’s episode of Voices of Care to discuss several insightful topics, including the future of healthcare, staff wellbeing and recruitment, with host Suhail Mirza.
Richard Mitchell, the Chief Executive of University Hospitals of Leicester NHS Trust, re-joined the Trust as chief executive in October 2021 having worked as the chief executive of Sherwood Forest Hospitals NHS Foundation Trust for four years. Richard is also the Chair of the East Midlands Cancer Alliance and Midlands Regional and Talent Leadership Board.
In this episode of Voices of Care, Richard Mitchell talks to our host, Suhail Mirza, about the importance of ethical international recruitment, how looking after the health and social workforce through providing the basics is key, and why we need to move beyond hope and into delivery.
This week’s guest on Voices of Care is Laura Skaife-Knight, Deputy Chief Executive at The Queen Elizabeth Hospital in Kings Lynn. Over the past three years Laura has transformed the hospital from “basket case” into success story with a particular emphasis on staff wellbeing.
Laura sits down with host Suhail Mirza to discuss some of the initiatives she implemented at the Norfolk hospital in an insightful and refreshing conversation.
Ian Trenholm is the Chief Executive at the Care Quality Commission (CQC), an independent regulator of health and adult social care in England. The CQC strives to ensure health and social services provide people with safe, effective, compassionate, high-quality care and encourage care services to improve.
Ian joins host Suhail Mirza to discuss the strikes, gridlock and crisis facing the care industry in a transparent and honest interview.
Dr Donald Macaskill is the CEO of Scottish Care, the representative body for care providers in the independent sector, and has dedicated his career to the health and social care sectors across the UK. Dr Macaskill also sits on a number of governmental committees and workings groups and is a trustee for a number of charities.
In this episode, Dr Macaskill discusses the current state of the care industry in an eye-opening discussion.
Dr Donald Macaskill is the CEO of Scottish Care, the representative body for care providers in the independent sector, and has dedicated his career to the health and social care sectors across the UK. Dr Macaskill also sits on a number of governmental committees and workings groups and is a trustee for a number of charities.
In this episode, Dr Macaskill discusses the current state of the care industry in an eye-opening discussion.
Stephen Pattrick is the CEO and Co-founder of Newcross Healthcare. Since 1996, Newcross Healthcare has been working with carers and clients at a grassroots level. Newcross Healthcare serves every part of Britain. Creating a truly joined up healthcare ecosystem, to ensure clients can find healthcare workers to fit their needs and nurses and carers can find work that fits around their lives.
Stephen sits down with our host, Suhail Mirza, to discuss the future of hospital at home, using technology to improve patient outcomes and lower costs, democratise care through early diagnosis, and offer free training to enable the workforce of the future.
Professor Joe Harrison is CEO of the Milton Keynes University Hospital NHS Foundation Trust and has been an NHS acute hospital Chief Executive for over ten years. Along with an ambitious digital innovation programme, Joe has championed workplace wellbeing to improve the working lives of the team at MKUH.
In this episode of Voices of Care, Professor Joe Harrison talks to our host, Suhail Mirza, about the importance of attracting and looking after employees, opening an independent medical school, and promoting health and wellbeing within the workplace.
Justin Ash is CEO of Spire Healthcare, a private healthcare provider with 39 hospitals and 8 clinics across the UK. He is also a member of the strategic council of Independent Healthcare Providers Network, the only membership organisation for independent healthcare providers across the UK, and a chair of the trustees of THET (Tropical Health & Education Trust).
In this episode of Voices of Care, Justin Ash talks to our host, Suhail Mirza, about how apprenticeships have the power to transform the sector, the importance of speaking up, openness, listening, and responding appropriately, and how the workforce is at the heart of health and social care provision.
Previously chief executive at The Leeds Teaching Hospitals NHS Trust and now chief executive of NHS Providers’, Sir Julian Hartley is motivated by the opportunity to champion and advocate for NHS organisations at a time of great pressure faced by all who work in the health service. He says that he wants to bring his experience and insight to the wider debate about the NHS at a time when we face one of the most challenging periods in its history.
In this episode of Voices of Care, Sir Julian Hartley talks to our host, Suhail Mirza, about pressures faced by the health and social care workforce, the importance of focusing on healthcare workers’ needs, and how an engaged and empowered team provides better outcomes for those in their care.
Raina Summerson is CEO of Agincare and is closely involved with the Homecare Association and other national bodies in respect of lobbying for the social care sector. Raina is a qualified social worker, with a Masters in Mental Health Services and has worked in social care since 1989, both privately and in the Local Authority/NHS environment.
In this episode of Voices of Care, Raina Summerson talks to our host, Suhail Mirza, about the relationship between health and social care, being a social care advocate, and the importance of learning and development in the sector.
Neil Carberry is the CEO of the Recruitment and Employment Confederation, which drives standards and empowers recruitment businesses to build better futures for their candidates and themselves. He is a three-time nominee to the SIA Staffing 100 in Europe and on the board of the World Employment Confederation and a primary academy trust in Oxfordshire.
In this episode of Voices of Care, Neil Carberry talks to our host, Suhail Mirza, about recruitment being one of the UK's great undersold success stories, being a critical partner for the health and social care sector, and digital right to work checks.
Steve Moore is CEO of the Hywel Dda University Health Board, which provides healthcare services to a total population of around 385,615 throughout Carmarthenshire, Ceredigion and Pembrokeshire. He is a strong believer in the need to make the organisation the best it can be by supporting staff to learn, develop and grow.
In this episode of Voices of Care, Steve Moore talks to our host, Suhail Mirza, about vacancy shortages across the health and social care sector, integrated workforce planning, and the importance of inclusion.
James Tugendhat is CEO of HC-One and cites one of the key reasons for joining was HC-One’s commitment to being the Kind Care Company. HC-One is Britain’s largest care home operator, with more than 275 care homes across England, Scotland and Wales specialising in dementia, nursing, and residential care for older people.
In this episode of Voices of Care, James Tugendhat talks to our host, Suhail Mirza, about wellbeing burnout within the workforce, international recruitment, and the importance of delivering person-centered care.
Sir James Mackey is Chief Executive of Northumbria Healthcare NHS Foundation Trust and one of the most celebrated and respected leaders within the NHS. He has been appointed by NHS England and NHS Improvement as SRO and National Director of Elective Recovery supporting the national team to find new ways to address the elective backlog.
In this episode of Voices of Care, Sir James Mackey talks to our host, Suhail Mirza, about further reducing NHS waiting times, ensuring that both staff members and patients have the best experience possible, and the importance of recognising and acknowledging achievements that have been made.
Dr Jane Townson is CEO of the Homecare Association, the professional association representing and supporting providers of care in people’s own homes. She has extensive experience in the health, social care, and technology industries, and works to ensure that homecare is valued so that everyone can live well at home and flourish within their communities.
In this episode of Voices of Care, Dr Jane Townson talks to our host, Suhail Mirza, alongside Mark Story, Newcross Healthcare’s Head of Learning Innovation, about the importance of care at home, offering excellent training and development opportunities to healthcare professionals, and tackling funding issues within the sector.
Professor Martin Green OBE is the CEO of Care England, the largest and most diverse representative body for independent providers of adult social care in England. He is also Chair of the International Longevity Centre, Trustee of the National Aids Trust, and led the development of the Dementia Care and Support Compact for The Prime Minister's Challenge on Dementia in 2012. In 2008, Martin was named Care Personality of the Year and was awarded an OBE for Services to Social Care in the 2012 Queen's Birthday Honours List. In this episode of #VoicesofCare, Professor Green talks to our host, Suhail Mirza, about the importance of social care, the We Care for England campaign, and the International Longevity Centre.
Roisin Fallon-Williams is the CEO of the Birmingham and Solihull Mental Health NHS Foundation and a Registered Learning Disability Nurse who spent much of her early career in clinical roles within mental health and learning disability NHS organisations. Roisin also held the position of Chief Executive at Norfolk Community Health and Care NHS Trust which achieved an ‘Outstanding’ rating from the Care Quality Commission during her time there. In this episode of #VoicesofCare, Roisin talks to our host, Suhail Mirza, about thinking collectively to solve common issues, international recruitment, and addressing diversity in the sector.
Sir David Nicholson, a former chief executive of the NHS in England and currently Chair at Sandwell and West Birmingham Hospitals, NHS Trust, and most recently appointed as Chair to Dudley Group NHS Foundation Trust sits down with host, Suhail Mirza to discuss enabling the workforce of the future. #VoicesofCare
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Voices of Care is a new podcast series from Newcross Healthcare.
Over the course of this series, we will speak to luminaries from across the NHS and social care spectrum to find out first-hand the challenges facing this sector and to examine the solutions that are being put in place to ameliorate the situation.
The likes of Sir David Nicholson, Sir Jim Mackay, Dr. Jane Townson, Professor Joe Harrison, Roisin Fallon-Williams and Professor Martin Green will join Suhail Mirza to debate these live issues to discuss how we can enable the health care workforce of the future through themes such as wellness, learning and development, workforce culture, inclusion, staff retention and much more.