CS Week is the premier annual educational and customer service conference serving electric, gas and water/wastewater utility professionals across North America and around the world. CS Week provides learning and networking opportunities in support of the utility customer experience lifecycle: Analytics, Billing & Payments, Contact Center, Credit & Collections, Digital Customer Engagement, Field Services, and Strategies & Management.
TELUS International
Walker Information
Avaya Podcasts
Sullivan & Stanley
Blake Morgan
ServiceNow Community
Johann Diaz
Seth Adler
RingCentral
Paul Hagen, Mike Manfredo
HGS Digital
Acrelec
Verloop.io
SmartKarrot
Qrious
Ed Thomas
Avaya Podcasts
Fifth Quadrant and Verizon Business
Theatro
Sharpen
American Public Power Association
Inspiring Future Leaders
Forrester
ACF Technologies
Rob Markey, Bain & Company partner and customer experience expert
Mark Slatin
inSided
Gregorio Uglioni
Dr.Gudipati Srinivasa Rao
Webhelp
Product Marketing Alliance
Julia Ahlfeldt, Certified Customer Experience Professional
Jeffrey R Kushmerek
Jake Bauer
Chad McDaniel
Webhelp
Verint Asia Pacific: CX | Customer Engagement | Contact Centre, Martyn Riddle
CX of M Radio
Caspian Studios
Ada
Kristen Hayer
LaunchPod Media
Adrian Swinscoe
UserTesting Podcast
Kapiche
Zoomin Software
Cognitive Search Podcast
Jeanne Bliss
Toni Newman
James Buscaglio
Nick Webb
Fireside Chats Without The Fire
NET2GRID
Gainsight / StudioPod Media
Caspian Studios
Alterna CX
Andrew Maher - Experience Storyteller
Voxpopme
Justin Tippett
Adil Saleh & Taylor Kenerson
David Reid
Feefo
Dr. Joseph A. Michelli
Ipsos
The Jasons Take On...
David Ciancio, Dave Clements
JindalX
Bigears
Totango
Brightloom
Parashift
Beyond Philosophy LLC
kubracx
Arrows Podcast Network
Supriya Sharma
Gustav Kotkas, Qminder
Eric A. Michrowski
Pegasystems Inc.
Institute Of Customer Experience Management (Ecole hôtelière de Lausanne)
SentiSum
Christopher Brooks
Obichi Obiajunwa
Capacity
Productboard
Limitless
Smaply
Break The Cycle
Loyaly
Justin Flitter
Tema Frank
bragreviews.com
CELab
Jeff Marcoux
Joey Coleman and Dan Gingiss
Vivek Jaiswal
Rick Denton
Klaus
Dispatch