Practical Bizz Podcast

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In this episode, we delve into the mentorship and networking aspect of the E for All program. We discuss the importance of having experienced mentors who can provide guidance, share industry knowledge, and help small business owners avoid common pitfalls. We also highlight the networking opportunities provided by E for All, such as events and workshops, where entrepreneurs can connect with like-minded individuals and potential collaborators. Listeners will learn how to make the most of mentorship and networking to enhance their business prospects.

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Join Erica Saccoccio, the host of Practical Bizz Podcast, in an engaging conversation with Kassandra McGlone from Insperity. Discover how HR services can benefit small businesses by ensuring compliance and streamlining essential processes. Learn about Insperity's comprehensive HR solutions, including administrative relief, benefits management, compliance support, and culture development. Find out how these services can save you time and money while fostering a positive work culture.

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Step into the world of Riverzedge Arts as we unravel the compelling narrative of a mission-driven community. In this podcast episode, we delve into how Riverzedge's innovative applied and work-based learning strategies weave together art, design, and critical thinking to empower the youth of northern RI. Join us on this journey of discovery as we explore the remarkable synergy between staff, the board, volunteers, and youth, all sharing a common vision. Through inspiring interviews and behind-the-scenes insights, we'll uncover the path to economic and cultural sustainability that Riverzedge paves for its participants and the broader community. Tune in to witness firsthand the fusion of creativity, commitment, and boundless energy, all harnessed to bring about lasting positive change and contribute to a future brimming with hope.

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Are you a small business owner looking to gain a competitive edge in today's market? Look no further than the Better Business Bureau (BBB) - your ultimate partner in success. Joining the BBB is not just a smart move; it's a game-changer that can revolutionize the way you do business. Let us show you how the BBB helps small businesses and the incredible benefits that come with becoming a member.

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The Benefits of Small Business Advocacy: How It Can Help Your Bottom Line"
In this episode, we explore the tangible benefits of small business advocacy and how it can help improve your bottom line. We discuss how advocacy can lead to increased visibility, improved access to resources, and a more favorable business climate. We delve into the complexities of the political landscape and how small business owners can navigate it to advocate for their business. We discuss the importance of building relationships with elected officials, understanding the legislative process, and staying informed about policy changes that could impact your business.

Jennifer Ortiz & David Dadekian

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In this episode, we are joined with guest RI comedian Poppy Champlin as we explore the benefits of incorporating humor into your business strategy. From improving team morale to increasing customer satisfaction, we discuss the many ways that laughter can positively impact your business. Humor can be used as a leadership tool to inspire and motivate employees. We discuss the importance of leading by example, using humor to diffuse tense situations, and how to strike the right balance between professionalism and levity.

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In a world that often pulls us apart, there is a special magic in building a small business that not only thrives but also brings a family closer together. In this podcast episode we hear from Reaper Beauty's CO mother and daughter team as they share the strength of familial bonds and the power of shared dreams. Today, we invite you to tune in to this SBC small business spotlight to hear more about this family's transformation while embarking on their entrepreneurial aspirations and creating lasting memories and unbreakable bonds.

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In this episode, we are joined by guest Marcus Clark a 17-year-old CEO, don't let that number fool you; this young small business owner and his team mean business regarding website design. We'll discuss why user experience is one of the most essential elements of a great business website. We'll explore how a website's design, navigation, and content can all contribute to a positive user experience and why this is crucial for attracting and retaining customers. We'll also provide tips and strategies for improving your website's user experience and explain how this can help you achieve your business goals.

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Building a strong presence in your local community is crucial for any business. In this episode, we'll discuss the importance of being visible and active in your community with Kate from Krunchy Kate, LLC and RI business owner, personal chef and local celebrity who can be found on cooking episodes of the Rhode Show.

We'll cover everything from local Facebook groups, flyers in the coffee shop, networking and business card swaps with other small business owners and show you how to use these opportunities to connect with potential customers and build brand loyalty. But before you head out the door make sure you have the right message, your content is relevant to your target audience, consistent marketing and use a brand board to help make your brand easily identifiable to your customer.

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In this episode, we joined with Deana Grenier publisher of The Rhode Island Wave newspaper. We explore how using a combination of different media platforms can help businesses connect with their customers on a deeper level. We discuss the benefits of using newspaper, podcasting, video content, and more to create a cohesive and engaging brand experience.

Mixing media often allows opportunities for joint content creation, and cross promotion, a very effective marketing strategy. In her practical advice she shares the many challenges she has faced and overcome over the past two years and her optimism for the future of her small business.

For more information about The Rhode Island Wave you can reach Deana at THE RHODE ISLAND WAVE - Rhode Island Wave Marketing Home

I hope you have subscribed to and reviewed the Practical Bizz Podcast! However, if you prefer to watch this episode, head to our YouTube Channel at Practical BizZ Podcast - YouTube and remember to hit the subscribe button.

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In this episode, we are joined with Christen Silvia a Savey RI small business owner of Magikal Makings to discuss the importance of putting your customer at the center of everything you do as a lady boss. We explore strategies for understanding your customer's needs, preferences, and how to use this information to create products and services that truly resonate with them. We delve into the process of taking your business idea from concept to reality. We share advice on what is important for conducting market research, developing a business plan, and building a brand that speaks to your ideal customer and being ready to face several learning curves along the way without regret.

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We are joined with guest Dyanna Mancini CEO of Obsessed with Success, a social media marketing company. It's no secret that social media is constantly evolving so it's imperative to stay up to date with the latest trends and changes. In this episode, we'll give you insights into the future of social media marketing and how to prepare for the changes you can expect.

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In this episode, we are joined by special guest Don'Trae Odufundade Sr., an aspiring small business owner of Rosie & Pops Ice Cream Spot. He shares his passion for spreading the message of providing positive role models in diverse communities. His message includes helping children understand the importance of hard work, dedication, education, and the tools to make and grow wealth. He wants to inspire not just his children but a community of children; it is important to see other business owners that are reflective and showcase the diversity where we live. Don' Trae discusses the importance of generational wealth and how it can positively impact our communities. We share personal stories and insight on why business ownership is one path parents can take to start building wealth for their children.

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We explore the benefits of MLMs for small business owners, including low start-up costs, flexible schedules, and the ability to work from home. We also discuss how MLMs provide a supportive community and training to help entrepreneurs succeed. In this episode, special guest Amy, an independent sales representative with Color Street, joins us.

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Are you tired of renting your business space and not seeing any return on investment? It's time to discover the power of a 504 loan! In today's episode, we'll explain how a 504 loan can help you build wealth for your business by allowing you to purchase your own commercial property. With lower down payments and fixed interest rates, this loan option is a game-changer for small business owners looking to invest in their own space. Join us as we break down the benefits of a 504 loan with guest James Teirney from Ocean State Business Development and show you how it can help your business thrive. Don't miss out on this opportunity to take control of your financial future - watch now!

To learn more and connect with Ocean State Business Development visit osbda.com

If you enjoyed this episode of Practical Bizz, please subscribe, rate, and review this episode on your favorite listening platform. If you prefer to watch this episode, head to our YouTube Channel at Practical BizZ Podcast - YouTube , and remember to hit the subscribe button. This support allows us to continue creating great content and spotlighting small business owners at no cost.

If you are looking for a great way to connect with the small business community and would like to be a sponsor of the Helping Small Business | Stellar Business Concepts, head on over to our website at www.stellarbusinessconcepts.com

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In this episode, we discuss how a podcast can help market your business with our guest the incomparable Patricia Raskin. Podcasts have become increasingly popular in recent years, and they offer a unique opportunity for businesses to connect with their audience in a more personal and engaging way. We'll cover the benefits of starting a podcast, including increased brand awareness, building a loyal following, and establishing yourself as an expert in your industry. Whether you're a small business owner or a marketing professional, this podcast will give you the insight you need to leverage the power of podcasting to grow your business. So, if you're ready to take your marketing strategy to the next level, tune in and learn how a podcast can help you achieve your goals!

To learn more about Patricia Raskin CEO of Raskin Resource Productions click the link https://patriciaraskin.com/

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Helping Small Business | Stellar Business Concepts

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Building relationships that boost your bottom line is our guest's passion. This guest only networks to build his net worth, but he also wrote the book on it. In this episode, we'll hear from Drew Dockery from Buffalo, New York, a successful entrepreneur, author for the Connectors Handbook, and business coach and master networker who has used the power of networking to grow his coaching company and the clients he works with. Drew shares tips on how you can do the same. We explore the importance of networking for increasing your net worth. We'll discuss strategies for building meaningful relationships with others in your industry and tips for leveraging those connections to grow your business and increase your income. For entrepreneurs, networking is essential to building a successful business.

To learn more about Coaching - THE CONNECTOR'S CORNER (connectormastery.com)

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In this eye-opening episode, we explore the immense impact of the black dollar on our economy and society. From the historical context of black wealth to the current state of black entrepreneurship, we uncover the power and potential of this often-overlooked demographic. In today's episode, we are joined by our extraordinary guest, who is a true entrepreneur from Boston, Massachusetts, Daniel Laurent, CEO of Black Dollar, LLC, rapper, filmmaker, podcaster, business coach, public speaker, advocate for the black business community, and voice against domestic violence. He shares real-life examples and showcases the ways in which supporting black-owned businesses can lead to greater economic empowerment and social change. Join us as we delve into the power of the black dollar and its ability to shape the future of our country.

To connect with Daniel about his work with business click the link blackdollarus.com.

For more information about Daniel's work in music and film click the link daniellaurent.com

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In this episode, guest Kelly Nevins, CEO of the Women Fund RI, joins us as we discuss the persistent gender pay gap and its impact on women's financial security and well-being. We explore strategies for closing the pay gap and promoting equity in the workplace and provide actionable strategies for women to negotiate for fair compensation and advocate for themselves in the workplace. Our Host, Erica, can give an insider look at the complex challenges around finding affordable and providing quality childcare.

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In this episode, we hear from a local beekeeper and Stellar Business Concepts client who turned her passion for beekeeping into a successful business. She shares the how she got over her fear and reached out to as many people as she could to spread her message role that bees play in pollination and the importance of supporting local beekeepers to ensure the health and sustainability of our ecosystems.

Her positive mindset helped her make the right connections with local schools to teach young children and adults alike about the importance of protecting the honeybee. Tammy shares challenges she faced along the way and the lessons she learned about perseverance, determination, and the importance of following your dreams.

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This small business owner turned a $500 investment into $40,000 in less than 8 months. Jason from New England Mobile Fleet Solutions shares how he turned his side hustle into a money-making machine. Sharing everything from how to start small, find great deals on equipment, test out your business on a small scale, and understanding your pricing and costs to ensure you make a profit. We discuss how tapping into resources will help lead the way into building family wealth and lessons learned for your children.

Mobile Power Washing Service | New England Mobile Fleet Solutions | Rhode Island

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As small business owners, there may come times you have to travel for business, or traveling may be part of your self-care regimen.

Though the internet can get you started, there is nothing like the capable and well-researched team at The Travel Connection. Sue and her longtime office manager Debbie Stubbs will help you take that first step starting today. Both know the endless thrills of travel but also its potential challenges.

They have traveled the world through their own personal and professional experiences as well as through the eyes of the hundreds of clients and many independent contractors with whom they have built longstanding relationships. The breadth of their collective knowledge, gained from hours of research and hours of touring, is completely unmatched.

For more information about the travel connection visit travelconnectionri.com

If you would like your business featured in a Beacon Communications Business Spotlight, contact their sales team at Home | Warwick Beacon (warwickonline.com)

If you enjoyed this episode of Practical Bizz, please subscribe, rate, and review this episode on your favorite listening platform. If you prefer to watch this episode, head to our YouTube Channel at Practical BizZ Podcast - YouTube and remember to hit the subscribe button. This support allows us to continue creating great content and spotlighting small business owners at no cost.

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It’s time to reinvent your sales life.…your sales career is good, but not great. Your customers like you but don’t love you. Every potential customer does not want to talk to you (the salesperson), even if they need your product or service. You keep reading the same sales books and listening to the same CD’s and podcasts. Everyone is telling you to do the same old things. It's time to make a change. In his trailblazing and wonderfully refreshing book, Allan Langer takes on the outdated, overused and utterly ineffective sales philosophies of the past and kicks them to the curb. Today’s customers do not want a sales pitch, do not want to be coerced, and absolutely do not want to be “closed.”

In today's episode we discuss his book. Turn the page as we discuss the ability to sell more than you ever have in your career and selling customers a product or service and actually feel good about yourself doing it. We want you to never have to use a sales pitch again. How will we accomplish this? SELL more by SELLING less.

The 7 Secrets is your GPS with a new destination. This new route that will take you from where you are now, to a new place on your personal map that will change your life and the life of your loved ones. It will also change the life of your customers, as they will go from hating salespeople, to only wanting to do business with you. Whether you are brand new in the profession, or a seasoned veteran, 7 Secrets will be the best investment you can make in your career, and in yourself.

Thank you for listening to Practical BizZ. If you enjoyed this week's episode, please subscribe and leave a review on your favorite listening platform. This support helps us continue to bring you the best guests and spotlight local businesses and nonprofits at no cost.

If you prefer to see interviews in person, check out our YouTube Channel at https://www.youtube.com/shorts/JLmlvZ6lOcQ

For more information about Allan visit his website:
https://allanger.com/

To purchase 7 Secrets to Selling More by Selling Less click the link below:
https://www.amazon.com/Secrets-Selling-More-Less-Reinventing/dp/1794315497

The 7 Secrets to Selling More by Selling Less: .....The Ultimate Guide to Reinventing Your Sales Life

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In this week's Business Spotlight, we sit down with Stephanie Reed, Marketing Director of Briarcliff, offering high-quality nursing home and therapeutic living options for your loved one. This incredible business has been serving the Rhode Island community for 60 years. There is just something special about the people at Briarcliff tune in to learn more about how they continue to expand their services and accommodations to ensure the perfect fit.

For more about the Briarcliffe Campus, visit their website at briarclifferi.com
If you would like your business featured in a Beacon Communications Business Spotlight, contact their sales team at Home | Warwick Beacon (warwickonline.com)

If you enjoyed this episode of Practical Bizz, please subscribe, rate, and review this episode on your favorite listening platform. If you prefer to watch this episode, head to our YouTube Channel at Practical BizZ Podcast - YouTube and remember to hit the subscribe button. This support allows us to continue creating great content and spotlighting small business owners at no cost.

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Do you need more leads or better visibility for your small business? Do you need more time and marketing expertise to run a successful marketing campaign? Do you still need to figure out where and who to market your products or service to? Why small business owners need to understand the four M's: Market, Message, Media, and Money.

Joined by this week's guest Sal Sauco, Marketing Specialist at Englund Studios, we'll explore the various ways small business owners can leverage their online presence to drive sales and grow their business. We'll discuss the importance of having a website, optimizing your website for search engines, and using social media to connect with customers and promote your brand.

New England-based business owners have just a few days to sign up for The Marketing Camp; for more details, visit https://themarketingcamp.com/.

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Helping Small Business | Stellar Business Concepts

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There is nothing like a dress or a suit that fits you just right to make an unforgettable first impression. The precision of a skilled tailor is a true craft and one that you will find at this veteran family-owned tailor shop in Johnston, Rhode Island.

From the moment you walk into their new larger location, you are greeted with a comfortable waiting area, spacious changing rooms that are wheelchair accessible, and large windows that allow rays of natural sunlight to flow into the shop. This open, airy feeling gives off such a warm atmosphere that the many fragrant plants in flowers adorn the windowsills love as much as the customers.

Upon your first visit, you will discover this is different from your typical tailor shop. Tita's does more than clothing alterations; they can also repair boots & gloves, cultural outfits, leather purses, curtains and drapes, military uniforms, and first responder uniform repairs. Once your clothing is perfect, they can help keep it in tip-top shape with dry cleaning services, laundry, pressing, and zipper replacement or repair.

The customers have rave reviews about Tita's and come back not only for the excellent quality work but also for the fantastic customer service and genuine connections they make with their customers and community. They have several ways they give back with everything from loyalty programs and veteran discounts and encourage the customer to help support the local homeless shelters with an ongoing clothing drive.

Stay tuned until the end of this episode as Tim shares a few tips for business owners when moving from one location to a new one, making it easy for your customers to find you.

For more info about Tita's Tailors visit their website at Tita's Tailors and Cleaners (titastailors.com)

If you would like your business featured in a Beacon Communications Business Spotlight, contact their sales team at Home | Warwick Beacon (warwickonline.com)

If you enjoyed this episode of Practical Bizz, please subscribe, rate, and review this episode on your favorite listening platform. If you prefer to watch this episode, head to our YouTube Channel at Practical BizZ Podcast - YouTube and remember to hit the subscribe button. This support allows us to continue creating great content and spotlighting small business owners at no cost.

If you are looking for a great way to connect with the small business community and would like to be a sponsor of Practical Bizz Podcast, visit our website at Helping Small Business | Stellar Business Concepts, head on over to our website at www.stellarbusinessconcepts.com

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There are 5.5 million family-owned businesses in the US. If you are a small business owner, there is a good chance you will work with a family member or will during your business journey. Running a small business can be challenging but rewarding; however, running a family-owned business has a unique set of challenges; when done right, it can significantly impact your family and community more than you ever imagined.

In an article published in the Harvard Business Review, they uncover " 6 Key Traits to Building a Strong Family Business" They include running your business with a value system, vision for the future, involvement with your company and community, cohesion & interaction, family governance, and leadership principles and roles.

We could not agree more, and it was self-evident during our interview with owners NIROPE from Cardis Furniture. They have found success by acquiring all six of these traits and strong values passed down to them from their parents and older family members who came to America as immigrants. But it was more than having the right traits that helped this family business move into the third generation, an accomplishment that only 12% of companies achieve.

Tune in to hear how these innovative business owners built in-house advertising and marketing teams to save time and streamline operations. Innovation is one area they excelled in; they also brought the concept of i delivery same-day and next-day delivery long before their competitors. With all their success, they remain humble and connected to their community; above all, it was clear that their work supporting charities gave them the most incredible joy.

Thank you for listening to Practical Bizz. If you enjoyed our interview, please subscribe and review it on your favorite listening platform. This support helps us continue to bring you the best guests and spotlight local businesses and nonprofits at no cost.

If you prefer to see interviews in person, check out our YouTube Channel at https://www.youtube.com/shorts/JLmlvZ6lOcQ

To learn more about Cardis, click the link below
https://www.cardis.com/

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If you have a great business that is booming and you are ready to fast-track your growth, then the nationally recognized 10K Small Business Program is for you.

‌To discuss this free program, yes free to business leaders, more in depth, executive director Karina Holyoak Wood joined me. Take it from me as a graduate from the program, and it was instrumental in helping my business not only survive the pandemic but grow in uncertain times.

‌For more information on the 10ksb program visit their website at: Small business opportunities | Goldman Sachs 10,000 Small Businesses (10ksbapply.com)
‌

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Helping Small Business | Stellar Business Concepts

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This episode is in partnership with Beacon Communications Business Spotlight

Spring has arrived here in Rhode Island, meaning more time outside for you and your family, and let's not forget our beloved family pets. We love the nice weather, but unfortunately, so do many critters and creepy crawlers, such as spiders, mosquitoes, fleas, and ticks. These can be minor nuisances but can later result in serious illnesses such as West Nile virus, meningitis, Lyme disease, to name a few.

It doesn't stop there! The Household Hero does more than insect protection. Gus is also a general contractor who can help with many services around your home. These services include but are not limited to moving storage boxes, soft washing the exterior of your home, conducting minor construction projects, and plumbing repairs.

Gus will be easy to spot. He arrives on location in a decked-out truck with his branded logo. His uniform is a replica of Crocodile Dundee. Gus' outgoing and unique personality made him an excellent guest to record for our show. For more information about Gus, visit his site at The Household Hero LLC (thehouseholdhero999.com)

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Helping Small Business | Stellar Business Concepts

www.stellarbusinessconcepts.com

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Small business owners often struggle with branding their businesses; there is a good chance you are among them if you're a new business owner just starting out. The great news is you do not need to go it alone! There is great power in collaboration and working with others, especially those who currently use your products and services.

Anthony Borrelli, a small business owner, shares advice on how to work with customers on product development, reworking your entire branding strategy, which may even come down to changing the company's name, ensure you have the right company message and connected with your target market. How his best customers turned into his new business partners.

For more information about the Rhode Island Grooming Co, check out the link below www.rigroomingco.com
I hope you have subscribed to and reviewed the Practical Bizz Podcast! However, if you prefer to watch this episode, head to our YouTube Channel at Practical BizZ Podcast - YouTube and remember to hit the subscribe button.

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Helping Small Business | Stellar Business Concepts

www.stellarbusinessconcepts.com

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Who You Need to Know for Safe Reliable Tire & Auto Care in Rhode Island

Broadway Tire is a Rhode Island family-owned business that strives to provide excellent customer experience with multiple locations in Pawtucket, Warwick, and their latest location in Johnston. A flat tire or unfamiliar sound from under your vehicle's hood is always a cause for concern, leading to financial stress and anxiety for customers. Jim and his team understand the emotional and financial impacts this can have on their consumers. They're ready to answer your burning questions, "How long will it be until my vehicle is back on the road?", "How much will this cost?" and "Is my vehicle safe to drive?".

The Broadway Tire team is honest and hardworking with an open-door policy. If there is a problem, they have a solution to put your worries to rest. They stand behind their work, their brands, and their products. Broadway Tire offers many well-known tire brands, such as Michelin, Perelli, Hankook, and Continental. With access to extensive tire lines, they will make sure your car's new shoes match and are balanced correctly. As you pull off their lot, you will notice a difference in performance and handling with your vehicle. Broadway Tire is just the shop you've been looking for, with a full range of services from diagnostics, tune-ups, oil changes, brakes, mounting and balancing, and more extensive car repairs to keep you safe while driving your vehicle.

If you would like your business to be featured in a Beacon Communications Business Spotlight contact, their sales team at Home | Warwick Beacon (warwickonline.com)

For More Information on Broadway Tire visit:
Broadway Tire and Auto Service | Auto Repair & Tire Shop in Pawtucket, Warwick, Johnston, RI (broadwaytireri.com)

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According to the 2022 Census Bureau, there are currently 140,918 black or African-American-owned businesses, with 141. Billion annual receipts and 1.3 million employees with 42.2 billion dollars in payroll each year. We agree that these stats are impressive and continue to grow each year. However, you will find as you dig deeper into black business communities, they are still faced with many challenges. In an interesting article published in Forbes magazine this past February, they share some of the most frequent challenges black business owners face throughout the country. These challenges include facing systemic racism, issues locating and securing funding, and lack of support resources within their communities.

Even while faced with challenges, a great deal of hope and support is available. Black Business owners are very passionate business professionals who give back to their communities and seek to work alongside the side business owners and professionals who understand their unique strengths and challenges when starting and growing a business. In this week's episode of Practical Bizz, we are on location at the Providence, Rhode Island offices of the Rhode Island Black Business Association. We speak with Founder and President, Lisa Ranglin about how her association helps build black business through business development, workforce development, and advocacy to make better futures for black communities.

Thank you for listening to Practical Bizz. If you enjoyed this week's episode, please subscribe to our channel and leave review on your favorite listening platform. This support helps continue to host amazing guests and the opportunities to spotlight local businesses and nonprofits at no cost.

If you prefer to see episodes in person, check out our YouTube Channel at https://www.youtube.com/shorts/JLmlvZ6lOcQ

For more information about RIBBA, click the link below.
https://ri-bba.org/

For more info about the challenges black business face in the US, click the link below for the Forbes article mentioned in the show notes
https://www.forbes.com/sites/allbusiness/2023/02/20/reports-show-black-small-businesses-still-face-major-challenges/#:~:text=Bank%20of%20America's%202022%20Women,a%20relationship%20with%20a%20lender

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A special Beacon Communication Business Spotlight: Look behind the scenes and learn more about the fascinating man behind the famous Chef Walters Cooking School in Cranston, RI. In 1972 Chef Walter arrived in New York as a young man with energy and ambition, seeking the same future for his family as his grandparents gave him. He decided long ago that he would not compromise quality, and to this day, that motto has remained the cornerstone of his philosophy!

Since 1995 Chef Walters Cooking School has been the leader in the Recreational Cooking Business. After owning and operating restaurants since the mid-80s, he felt compelled to share knowledge acquired through cooking classes and culinary education. Hopefully, he will inspire you to enroll in a cooking class where you learn to cook healthier and simpler while developing fun culinary logic, which remains the essential ingredient in every recipe.

This local Rhode Island celebrity and entrepreneur has several business ventures, everything from running a cooking school, a local museum, brand ambassador, Chef Walters Fine Foods, and brand manager of his Federal Hill Sunday Gravy, available in local grocery markets in our region. Did we mention he serves as a travel consultant, creating memorable one-of-a-kind trips to Italy, hosts his own podcast called Flavors and Knowledge, and was a TV show host for several years?

This Chef is on a mission to share his healthy cooking and love for his native land Italy with everyone who enters his school. His message is clear: when prepared right, food is made with love and simple, fresh, healthy ingredients often found in the Mediterranean diet. In today's interview, he shares how his school teaches others that good food is the key to a long healthy life. His passion goes beyond cooking, as he also loves educating others on his podcast Flavors & Knowledge, focusing on the direct correlation between our eating and our health. This outstanding Chef and his wife give back to their community with a significant emphasis on helping cure childhood diabetes.

For more information about Chief Walters, visit his website at Chef Walters Fine Foods - Food Products, Travel

Home (chefwalterscookingschool.com)

For more information on how to have your business spotlighted, visit Beacon Communications

Home | Warwick Beacon (warwickonline.com)

For more information about Practical Bizz Podcast, visit us at Helping Small Business | Stellar Business Concepts

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In this week's episode, we interview co-owner Victor Regino from Papi's Coquito. The first, Latino millennial owned liquor brand in Rhode Island. He shares how he and his partners took a family tradition and created a brand for others to enjoy. This trio state that their Coquito evokes feelings of good vibes and tastes of the islands and brings official taste of their Puerto Rico culture to the masses. This team of entrepreneurs won a coveted space as one of the eight finalists in the Harbor One pitch contest in September of 2022. Although this brand is very successful, it has not always been smooth sailing as Victor shares the ups and downs of bringing their brand to life.

We touch on everything from creating mood boards, branding and marketing decisions, the vision behind their logo design, working with a research and development team, finding a distributor, following your gut, the challenges of finding suppliers & expansion, and working with local businesses and influences to build a strong brand message and educate consumers.

If you have yet to enjoy trying this fresh-tasting liquor, here is more about the rich culture behind this family tradition. "For generations in Puerto Rican culture, Coquito is a beverage enjoyed around the holidays. Culturally speaking, Latino celebrations are almost always connected to sharing a drink with your most beloved family members and friends. The creator of the original recipe is a mystery, but everyone from Puerto Rico remembers to bring the Coquito to the table! Most Puerto Rican families have their secret recipe created by a special someone. Each variation of this delicious drink is a twist to the standard recipe—one thing is for sure; you cannot make it without love and a strong Rum!"

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If you are starting a business or ready to put your growth plan into action, chances are you will need financing, and a loan backed by the SBA may be the best choice for you. An SBA loan offers flexibility, longer repayment terms, and lower interest rates. In addition, the support from the SBA can help improve your odds of loan approval for funding with your local bank. This week, we are joined by a knowledgeable guest who understands SBA financing on a very integral level with his role as the Rhode District Director, Mark Hayward. Mark talks in great detail about the different types of loans. We will dig deep into Microloans, 7A loans, and 504, among other nonprofit agencies that distribute support and funds to the small business community backed by the SBA. Our host Erica Saccoccio gives her perspective on SBA loans as a business owner who has secured several different SBA loans during her business journey. After listening to this episode, you will better understand what you need to know to prepare to apply for an SBA loan and the details on what loans you should use when it comes to working capital, equipment purchase, or real estate. We have your guided tour into SBA lending, so grab a cup of tea and a notebook and turn up the volume on those headphones. If you need help with creating a business, a growth plan, or need a sounding board to help you get started, please contact us at www.stellarbusinessconcepts.com

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In today's episode, we are joined by Mary T. O'Sullivan, she is an experienced Executive and Professional Coach specializing in supporting managers, executives, and professionals when they need to exhibit grace under pressure in a stressful career, leadership, or personal situations. We talk about her experience working in a male-dominated field during her amazing career spanning several decades. We touch on the impact of women in corporate work and how things have changed from working as a woman who worked for the CEO to the transition of being a CEO. Mary shares lessons that we can all use to be a great leader and how to avoid being the "Leader You Don't Want to Be." Do you wish to see Mary in person? Then register for the Rhode Island 2023 Small Business Summit on September 21, 2023, at the Event Factory, located here in Warwick, RI.

Links: For more about our guest Mary T O' Sullivan

Biography - Encore Executive Coaching Biography

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If you own or are considering starting a women-owned business in New England, listen carefully. We had an informative conversation with a remarkable young lady named Lindsey Ramirez. She is a Rhode Island native, world traveler, computer coder, and entrepreneur that has her hands in everything. She inspires other women to feel empowered by encouraging them to try new things and take on any obstacle that comes their way. She is equally reflective in her practice and spreads the message of being your genuine self throughout the journey.

We learn about support groups for women leaders, workshops in person and online, what it means to become a women-certified business, and how it can benefit your business. We dig deeper and talk about how women tend to shrink themself; people please and often discredit their worth. We are here to let you know we support you and we are changing the narrative. Did you know that in the United States, 41% of businesses are women-owned and that many of the highest-grossing companies are led by a women CEO? We know why. Women create positive work environments, retain staff, women are also great at collaboration, and value work-life balance. These are hot topics often discussed in today's workforce. So, grab your cup of tea, sit back, and learn about the resources available to help you start a women-owned business you will be proud of.

Links:

For more information about the Center for Women in Enterprise please visit www.cweonline.org

Are you a Rhode Island Women's Business owner looking for support services? Do you want to reach out to more Rhode Island business owners while they are tuned in and focused on the business? Why not reach out for more information on how you can be a sponsor of our show at www.stellarbusinessconcepts.com for more details.

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In life and business experience, talent, focus, support, and knowledge are power. There is a great benefit to working with a mentor or industry expert who has a wealth of golden nuggets to share with you as an entrepreneur. Let’s face it, running your business is hard. Day-to-day decision-making takes many skills sets that one business owner may not have. We are often juggling so many pieces of running the day-to-day operations. There is a wide abundance of benefits in regard to working with another experienced leader. By doing so frequently, they become a sounding board that can be open and objective. This can be significantly more challenging if you are a solopreneur because talking to yourself can become lonely. Perhaps you have a business partner, you will encounter situations where you may not agree on the direction where your business is headed. Having an outside source to help to resolve different viewpoints can help save not only the business dynamic but encourage healthy interpersonal relationships within the business.

In today's episode, we spoke with Jeff Bodenstab from the Rhode Island branch of Service Corps of Retired Executives also known as SCORE. As we head into a recession, the resources mentioned in today’s episodes are FREE. This is a great benefit to our small business community as we actively track our expenses. We discuss mentorship opportunities, online training, resources, business templates, events, and more. Regardless of the status of your business or where you might be headed on your business journey, SCORE can assist you with starting, growing or exiting your business with confidence.

Speaking of exiting your business, as a business owner, if you still want to be involved with your local business community, you can also become a mentor for SCORE. This will allow you the opportunity to give back. There are so many options and opportunities to working with such a wonderful organization. Not a Rhode Island business owner? There are SCORE offices located throughout the United States.

We are certainly proud to have such an amazing chapter in Rhode Island. They were recently awarded for their hard work and recognized as profound leaders in the field. For more about the Rhode Island chapter, check out the article below.

Links:

To learn more about SCORE Leadership click the link below:

SCORE Rhode Island Recognized as a Top Chapter in the Country - PR.com

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Print media is still king and there is a significant impact when businesses connect with their local newspaper. In today's discussion, we talk with John Howell, Editor/Publisher of the Warwick Beacon, among many publications, he is a contributor. The Beacon is a local newspaper published in little ole Warwick, Rhode Island and one we are very familiar with here at Practical BizZ. You will be surprised to find that many local papers are small businesses and rely on their community's support to stand the test of time.

You may be shocked to uncover this is not your grandfather's newspaper. Most local newspapers offer the paper as an online subscription and provide links from your advertising to your website with one click. Only a few have even incorporated podcasting as a way to help the community learn more about your business and include a glimpse behind the scenes. A combination of print news, online, and podcasting is a great way to meet local business owners. Remember, people do more business with people they know, admire, and trust.

This local journalism legend shares everything from how he and his partner found a creative way to fund their first of many publications and how they have kept the newspaper relevant and a significant part of the small business community. The local paper is an excellent resource for customers where they find everything LOCAL, from the news, sports, dining, arts and entertainment, exciting editorials, obituaries, legal notices, videos, and an array of happenings. In the world of social media, we have found that working with your local newspaper is often a grossly underrated resource and an opportunity many business owners do not take advantage of as part of a well-developed marketing plan. If you are a brick-and-mortar location, most of your business will come from within a five to ten-mile radius. This episode is a must-listen podcast if you are looking for an effective and affordable way to connect with your customers.

Here are just a few ways to connect with your local newspaper:

Advertising
"Business Spotlights" or "Ask the Expert Segments".
Sharing your business events ex: Grand Openings, moving to a new location, new product or service launch, employee recognition, awards, or new certifications.
Show support for your community.
The local paper is a hyper-targeted resource and an effective way to increase your exposure to the people who do business with you.
Send a press release when you have breaking business news to share.
Local newspapers are available online in the hand of your customers.
The print publication helps you stay top of the mind of your customer and in the hands of your customers for at least 5 to 7 days (much longer than the 10-second Facebook reel).
Link your website to the local paper website to gain more traffic and leads.
Be a guest on their podcast to help others learn more about you.

Want to learn more about the Warwick Beacon? Click the link below.

John Howell: Editor/Publisher | Warwick Beacon (warwickonline.com)

Did you know Practical BizZ is now on YouTube? If you love our show, please subscribe to our channel and click the link below.

Event Ideas to make your business look like a Rock Star - YouTube

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We are joined this week by our guest R.I. Secretary of State Gregg Amore and Maureen Ewig, Director of Business Services at the Rhode Island S.O.S. offices, to get the details on what you need to know and the services available to help small businesses just like yours. We know many business owners often dread the "red tape" that can often come with opening or expanding their growing business here in "Little Rhody." During this interview, nothing is off the table; we cover the process of opening and closing a business, the required paperwork and how to find business records, when you need to complete filings, with how to remain in good standing with the business department. It is not as dull as it sounds; we promise if you hate paperwork, they have so many solutions, but beyond that did you know they offer support services for businesses as well?

You may be pleasantly surprised by how down-to-earth this dynamic business duo is. Secretary of State Mr. Amore, a retired educator, who ironically was the civics teacher of Steph, our Social Media Manager. During our conversation, I found as an educator, Mr. Amore shared many of our core values and made himself accessible for our interview when we reached out to his office; as a business owner, I appreciated that to the point where they came down to record at our office. Not only did Maureen have a long history of service to the State of the R.I. business community, which made me honestly a little nervous for our interview since this was the first time having an elected official or state employee on our podcast until Maureen rolled into our parking lot in her 4-door Jeep Wrangler. I uncovered she was a Jeeper, and I was instantly at ease. How Rhode Island is that?

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In today's episode, we are joined by entrepreneur Hugo Adames, owner of the Event Factory located in Warwick, RI.

Hello, 2023! We can finally host in-person events and reconnect with our employees, customers, and colleagues in our small business community. If you love people like we love people, this is an episode you don’t want to miss.

Imagine hosting a top-notch VIP event as part of your solid customer retention and marketing plan. Our even better hosting an off-site staff retreat that re-engages your employees, which is always a solid business investment. We will talk about ideas and benefits of holding in-person events for your business. This includes everything from building brand awareness, while interacting and building strong relationships with your customers. Remember, branding is more than logos, colors, and fonts. It is also how you make your customers, employees, and community feel; when done right, personal events can give you a competitive edge and showcase your company in a way that shows you care.

Well-planned events can be a source of additional revenue and a way to showcase yourself as an industry leader. Events are a fantastic opportunity to cross-promote and collaborate with other businesses.

Last, but certainly not least, when was the last time you just had a good time while building your business? If that is not a measurable unit of success, then we don't know what is. Watch until the end to be the first to hear SBC's official event announcement.

For more information about being a sponsor, B2B exhibitor, or attendee at the 2023 RI Small Business Summit, Launching Your Business on The "Rhode" to Success, visit us at Business Coaching, Business Consulting, Business | Stellar Business Concepts for more details.

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In this candid conversation, Erica Saccocio interviews successful business owner Jesus Rios about how he started his Rhode Island-based tattoo business in East Providence RI. We talked about the importance of taking care of your customers, and how reviews naturally occur on their owner. We also discuss how life changes are often the catalyst that pushes people and business owners to act on things they have been putting off that can take them or their businesses to the next level.

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What is restructuring? Restructuring is usually when you face financial troubles or pressures. You take action to modify your financial situation and other operational aspects of your company. Be prepared to strengthen your company with a view to achieving better and more efficient policies. Increase that profit and adapt to the changing market.

Why is this necessary? There are lots of changes occurring in our economy. The way people are spending their money, what they’re spending their money on, and how they are investing their money.

· Reallocate resources.

· Look for areas that are under performing to make necessary changes.

· Cutting out unnecessary positions or find better uses for your in-house talent

· Form new partnerships to collaborate with.

· Sell assets, refinance to free up cash, or refine to lower those interest rates

· If you’re not making a profit, is it a decrease in sales?

· Major tasks not assigned to a responsible person Is it due to change in staffing? Newly created process that nobody has mastered yet? New products and lack of familiarity? A good example of this would be a new billing system for your clients. Sometimes accounts receivable payments go overlooked.

· Changing customer needs and demands.

· Ready to expand? MAJOR MOVE! Add those key components and people.

How are you going to make these necessary changes? Planning!

· Input from all your staff at all levels.

· Not just from the top.

· What is the change and what risks are involved?

· Buy in from your team – people dislike change.

· Communication.

· Costs Projections.

· Legal tax if you are selling or merging.

Our Top 5 Reasons to make these necessary changes

· Increased efficiency

· Better communication

· New opportunities

· Better use of talent

· Reduced costs

Own a business? Or are you looking to open a business?
Well, if you said yes to either of those questions, then this channel is for you.
We created this podcast to help people grow their businesses and or to start the business they have been putting off. We created this channel and podcast to give you all, easily relatable stories that give inside looks at the ups and downs of owning a business or the wisdom that could only be learned through experience. Advice and step-by-step instructions on many other aspects of business
Subscribe if you think this channel is for you!

Leave a Comment about what topics you would like to hear about or learn in upcoming episodes.
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How does that expression go? New Year, New Me! You want to lose the excess weight, start the next million-dollar business, and get your work-life balance back on track. You have been operating in a pandemic and the residual aftermath for the past three years. You’re worried about how this upcoming recession is going to impact you and your business. These might range from nightmares, supply chain issues, rising inflation, data breaches, staffing shortages, and more. We’re all on a boat in a similar storm.

Our guest, Megan Cook, the owner of Protein Princess, is going to enlighten us all about Business Owner Burnout.

How to avoid burning out?

· Give yourself “me time”

· Exercise

· Learn to say NO!

· Nourish your body

· Enjoy hobbies for balance

· Emphasis the importance of sleep

· Live in the moment and celebrate the little victories!

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We have Chris Ball from Paint Parties and More with Chris. She was a general manager for my daycare, Family Tree for six years. She worked for me for ten years in total before taking her leap of faith with her small business. Chris has painted many murals for me at my centers. She became the very first client at Stellar Business Concepts in April of 2022.

Like many, business owners she has some fears, but she continues to put herself out there and get out of her comfort zone. What are some common fears that prevent people from taking that leap with starting their business?

· Failure

· Imposter syndrome

· Rejection

· Lack of Education or Experience

· Lack of Funding

· Loss of Freedom

· Added Responsibility and Stress

· Lack of Stability

· Lack of New Ideas

· Economic Outlook

How to overcome these fears?

· Set smaller goals and gradually build out to larger ones

· Build your supporters; family, friends, coaches, similar businesses who will help connect you with customers

· Understanding the beginning is hard but with planning, consistency, and focus you can overcome these challenges.

· Never compare yourself, we’re all walking a different path.

· Get out of your comfort zone

· Keep learning and keep moving

It will be challenging, stressful, and overwhelming at times. Keep moving forward because the reward is much greater than the doubts and fears. Always believe in yourself and the support will follow. Never quit! If you do get stuck or feel like giving up, hire a mentor or a business coach and they will be able to approach and analyze the situation differently for you. Sometimes a different perspective is all that’s needed to make it through treacherous waters.

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In this week's episode host Erica Saccoccio discuss her thoughts about her passion for working with people. The best way to have a successful business is to take care of your people, and when I mention people, I am talking about your employees, customers, and community, both in person and online. Company culture is more than a new buzzword; it is your company's heartbeat, right along with your values and mission. Customers and employees select and stay with businesses and business owners they connect with. Honestly, being attentive and responsive to your people will move your success needle more than your pricing, the excellent logo, the fancy website, and the banding colors you have chosen. Sure, those are tools to move people from point A to point B, but once you capture the attention of the masses, can you keep them with you is the more significant predictor of success.

Topics in this video

Employees

1)Company Culture

2)Teacher Spotlights

3)Benefits

4)Being Part of the Team as the Leader

5)Strategic Planning Meetings

Customers

1) Reward & Loyalty Programs

2) Membership & Subscriptions

3) Personaliazations & Recommendations

4) Ask Questions and Listen

5) Newsletter Emails that Matter

Community In-Person & Online

1) Sponsor that little league team

2) Sign up for a small business advisory board

3) Become involved with Small Business Advocacy in your state

3)Join your local Chamber

4) Network and form partnerships with other small business

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According to the headlines, the recession of all recessions is heading our way in 2023. As big businesses prepare with scaling back, layoffs and strategy, could this shift provide an opportunity for small businesses to do the same? There is some positive news as small business owners; we have advantages over big corporations. We can make decisions quickly while picking up top talent for positions we have been seeking to fill over the past two years. Recessions can be a time for growth opportunities; for example, a business owner may decide that now is the perfect time to implement their exit plan. New millionaires are made as one business exit. This opportunity allows you to purchase an existing business with that nest egg you may have put aside for your dream business.

This week's episode discusses automation, people staying closer to
home, and caring less about "keeping up with the Joneses." Say hello
to the Millennials; whether you love them or consider them entitled, it is
essential to understand their purchasing power in 2023. 1.4 trillion is the
purchasing power of the Millennials globally. They comprise 50% of the current
workforce.

Convenience is expected and no longer looked at as a luxury. It would
be best if you had a robust online presence, or you will become obsolete. Use
that downtime to complete all the essential tasks you couldn't do while the
economy was booming. This description is just a short tidbit of what we cover
in this episode; grab a notebook and get ready to put together your strategy
for the next twelve months of your business.

Topics covered

1 Automation

2 People are living for experiences and not stuff

3 Understanding millennials is nessacery

4 Delivery and personalization

5 Website and ways to draw more traffic to your website using backlinks

6 Convenience

7 Payment options and interest rates for vendors and consumers

8 Strategic Planning with your team even if you are a solopreneur, you need a strategy

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In this conversation, Erica Saccoccio, Child Care Directors Chair Creator, Practical Bizz Podcast host, multi-location childcare owner, and current board member of riaeyc (the Rhode Island Association for the Education of Young Children), is joined by fierce children's education advocate, Coordinator of Program Quality for Bright Stars, and Adjunct Professor at the University of Rhode Island Alyson Panzarella to discuss the benefits of being an active member of riaeyc.

The candid conversation goes beyond a list of benefits, as the two share how being an active member of riaeyc has helped them grow as professionals. Beyond her duties at riaeyc, Alyson has focused her studies on advocacy law and has begun teaching at the University of Rhode Island in the past year. Erica shares how riaeyc helped play a role in moving her program up the QRS ladder as programs were among the first group of centers to become part of Bright Stars in RI.

Nothing is off the table; we discuss the importance of early childhood education, including children ages 5-12 years old. Being involved with riaeyc makes business sense from a childcare owner's perspective. The recent additions of childcare retention bonuses, free professional development opportunities, and scholarships to complete formal education programs at the college level thanks to the work done at the state level by riaeyc to help lift teachers and centers in RI to higher levels of quality. We learn about how to use feedback from teachers and other directors to build better work cultures and attract and retain top talent at a time when staffing shortages have hit our nation.

And, of course, we share membership perks such as discounts and reward programs afforded to activate paying members of riaeyc, upcoming initiatives, events, advocacy movements, and public policy. Lastly, we leave the audience information on how to get involved by enrolling or renewing a membership, business opportunities to become a sponsor, or apply to be a board member during the next election season.

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"It is the mentor's responsibility to create a safe and trusting space that enables a mentee to stretch and step outside their comfort zone, take risks, and show up authentically." ― Lisa Fain. In this week's episode, Erica meets with LA and Ed from Mentor RI to talk about the many opportunities business owners, early childhood, and youth educators have to network together while rebuilding social skills and relationships and making connections that matter to our communities. Great business leaders often use mentors or are mentors to others as part of their professional growth during their careers. You can use mentorship as one way in your organization to attract and retain top talent and provide internships for those seeking a career path when graduating from High School. This feel-good episode discusses my favorite two topics, education and business.

Here are just a few stats to drive the point home as to why your business should be involved in some mentorship program and how we can positively impact the children and youth in our communities.

92% of small business owners with a mentor agree that it has directly impacted the growth and survival of their business
Mentees are promoted five times more often than those without mentors
And mentors themselves are six times more likely to be promoted
93% of millennials find skill development crucial for their career
91% of Millennials consider the potential for career progression as a top priority when choosing a new job

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Special Episode: Hello RI Vendors & Artists !!! This episode is for you if you are a small business owner looking to enter the retail or wholesale market or expand into new spaces to sell your products and services. This month we are lucky to be working with 40 amazing artisans and vendors for our upcoming holiday event. During our Happy Holiday event, we will welcome up to 400 shoppers and offer networking opportunities with business owners in the retail, wholesale, or consignment spaces. I understand that many handmade artisan-type businesses often use vendor fairs, consignment stores, and online shopping platforms to keep overhead low while trying out different product launches with a small capital commitment.

In today's economy, this is smart business on the wholesale side; you must remember that retailers have to compete with many more shopping options than in the past. They will be looking for the best products, sales support, marketing help, and better pricing and timelines from suppliers. Solid relationships and smart strategies come into play to keep your business profitable. No matter what route you decide in 2023, these seven tips can help you increase your sales, market your brand more effectively and consistently, and create strong relationships that continue to feed your referrals and demand for your products and services.

Seven Key Points

Understand each other's needs
Set clear expectations
All terms should be in writing
Cross-promote each other
Use vendor relationships and feedback to develop new products
Keep your options open, " Don't put all your eggs in one basket."
Listen & Ask questions. Your next big idea is hiding in there somewhere

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This week, we are joined by CPA Anthony Ricci as we discuss his best pro-tax tips for your small business to end your 2022 year strong. We dig into understanding the tax implications of your small business entity selection. The best software for your bookkeeping and why bookkeeping data is critical to use as a snapshot of your business's current financials and how to use the projects to make adjustments. We uncover many common tax deduction mistakes — what's a true deductible vs. what isn't. Understanding financial reports and how to utilize them to guide your business to success. We even find out this account's favorite type of ice cream, so don't miss this sweet episode

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In this week's episode, Erica sits down with Natalie Delmage from Insperity, an industry leader in providing human resources services to businesses of all sizes. Many business owners are scratching their heads, trying to figure out how to build and retain a talented workforce as we approach 2023. This topic has challenged many businesses over the past three years. Don't believe the headlines, people want to work, but they want to work where they feel valued and part of the bigger picture. You have a massive advantage if you can move the right talent into the right seats on your "bus." Your business must invest in providing a great human resource department if you have employees, whether you do it in-house or hire out to have help in the back end of your business. Today we are not talking about the paperwork, although essential, but the resources of people; once you have found great talent, how do you keep them and grow them to be leaders in your company and your community? One important point is happy, professional, trained employees make happy, repeat customers. Tune in and find out more in this week's episode of Practical BizZ.

Key Points

Grow your employees into your business, not out of it
A great onboarding process is critical for setting people up for success.
Employe with diversity in mind
Understanding where your employees are at this stage in their life
Company culture matters
Provide opportunities for people to try new things within your business. Both parties might be surprised by what talents you will find.

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James Homes said, " The art of communication is the language of leadership." Today's guest is Ron Nussbaum, founder, and CEO of Nutnest, a communication platform where homeowners can find increased communication with their contractors. Shedding light on the importance of communication between your employees and customers and how excellent communication can lead to happy employees and improve customer satisfaction and customer retention. Now we know you may or may not be in the construction industry. Still, the key components of clear communication and how it drives your business forward to generate more leaders and referrals and create lifelong customers are not missed in this episode, so tune in for this casual but interesting episode of Practical BizZ.

Key Points
Effective Communication In the Workplace
Customer Retention
Service Industry Building Ideas
Construction Support
Leadership Skill
Engagement Building Ideas
Communication Is A Two Way Process
Lead With Clarity To Run Your Business

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There are four areas that business owners must focus on to dramatically increase their sales and profits in their business. It is easy to blame lackluster sales on "needing more customers." But if you can master all four tried, and true techniques, your customer base and sales will continue to grow while you master your sales skills, methods, processes, systems, and operations.

4 Areas of Focus

Do more business with existing customers, AKA "Increase Frequency."

a) Set measurable sales goals

b) Understand your customer

c) Remove obstacles and blocks

d) Create an automated system for restocking or repeat business

2.Increases the dollar amount of each transaction. AKA " What add-on services or products can you offer the customer?"

a)Provide products and services you can add on that are complementary to your primary products/ services

b) Use your 5 senses to enhance the product and service and let high-quality items create an experience that sells itself

c) How to create bundle packages to increase the ticket items available for sale and help the customer put items together that they may not have thought otherwise.

d) Create exclusive events, offers, and signature products only available at your business that builds value and profits

3.Connect with new customers, new markets, and new business relationships. AKA " Be visible, network, and be consistent."

a) Great Website

b) Blogs and other content that drives new customers to your point of purchase

c)Create urgency with limited offers

4.Increase your prices or lower your expenses, AKA "Keep more of the profit."

a) What is your advantage

b) Doing what you love and making a profit on that

c)Understanding more sales does not mean more profit

D)Getting the best pricing on your raw costs and over head to maximize your bottom line

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Thomas Edison said," Good fortune is what happens when opportunity meets with planning." If you are a frequent listener, you will often hear our host and guests mention the importance of creating a business plan. When you have a well-thought-out business plan, you can have an advantage over your competition and give your team direction and a shared vision. A business plan supports the business owner and becomes a valuable guide to running day-to-day business operations, setting goals and objectives, hitting sales goals, and keeping costly mistakes at a minimum. The number 10 reasons for business failure are all addressed in a business plan, so our question is, if you could stack the odds of success in your favor by being prepared, why would you wait?

Items discussed

Top reasons businesses fail- Lack of planning, lack of money, or money mismanagement, not keeping up with customer needs or the competition, growing too quickly, not being able to pivot when needed, lack of research or not understanding the industry trends, noneffective marketing plan, not having the right people in place.
Executive Summary
Company Description
Market Research
Organization & Management
Products and Services
Identify your Target Customer
Marketing Plan
Operations Plan
Financial Plan

Own a business? Or are you looking to open a business?

Well, if you said yes to either of those questions, this channel is for you. We created this podcast to help people grow their businesses and or start the business they have been putting off. We created this channel and podcast to give you all easily relatable stories that look inside the ups and downs of owning a business or the wisdom that could only be learned through experience. Want to see in-person interviews and a put face with a name? Please hop over to our YouTube Channel at

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Do you have a website, and your phones are not ringing? Do you know if your website site has the best SEO possible? Does your website show your business in the best possible light? Can your customer visit your website, book with you, and pay immediately, or do they need to wait for a call or email to move the transition forward? If you do not know the answers to those questions above or you don't like the answers, then you should turn to this week's episode. Erica is joined by David Somerfleck, marketing specialist and website designer, to discuss the importance of a professional website and SEO. Businesses that work with a professional website designer will have increased sales and can level the playing field when competing with larger companies. A great website can help you build your customer base and provide a consistent flow of new leads and customers by building your marketing list. We know the importance of customer retention. You can use your website and email list to provide timely customer service, booking, and payment options providing convivence right to your customers' fingertips. Investing in a remarkable website helps you bring revenue into your business 24/7, even while you sleep.

Topics Highlighted

Providing booking and payment options online is a must for a professional business.
Understanding SEO is a game changer in how your customer finds your business.
Make the most of your marketing efforts by using local SEO by Zip code or hyper-local SEO
Using blogs and links to your website helps you get found by the right people.
Connecting your website to other businesses and your local chamber of commerce can help you get found quickly and provides plenty of networking opportunities to work with other companies.
When planning events, advertise on many different platforms and give yourself at least a month or more to sell seats to ensure you have a full house.
How to use monthly newsletters, limited-time offers, coupons, free courses, and more to drive business to your website and business
Using a professional website helps business owners with higher sales conversations. Remember what one customer is worth to your business over a lifetime? How can a great website increase the number of customers who do business with you, and what would that mean for your bottom line?

Need help creating a professional presence on your current website, printed marketing materials, or social media platforms? Visit www.stellarbusinessconcepts.com for help with your digital needs. We offer professional product photography, video services, professional headshots, b- roll film, drone services, and audio services. Digital Content Services, Social Media Content, Promos| Stellar Business (stellarbusinessconcepts.com)

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Before tuning into this episode, we recommend you listen to last week's episode. "8 Customer Retention Tips That Build Your Brand and Your Bank Account." In this week's episode, Erica shares her perspective on collecting customer reviews and testimonials as one of the most effective ways to increase trust in your brand. While spotlighting the importance of answering the phone and how, when done correctly, it can help any business increase sales and expand their customer base and brand awareness while costing nothing more than a few hours of your time.

Areas Covered/ Level Beginner & Intermediate

1) Building consistent positive reviews on multiple review platforms inspires trust and confidence in your products and service.

2) Stats on how positive reviews equates to more sale and higher closing rates for your business.

3) What review platforms are best for your industry and what are the top seven reviews sites your business must be on to grow?

4) Looking to attract top talent? Employees use reviews to make decisions and gauge company culture.

5)Identifying industry-specific review sites can give you a competitive edge.

6) How to use reviews beyond marketing, free market research

7) Where and how to use reviews once you start gathering feedback

8) How to have the best position for your business to be ready when a customer calls you

9) Why not answering the phone cost you $$$$$

10) The best way to respond to a customer is when you can't answer the phone

11) Having suggestions and knowledge to help customers solve problems quickly

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In this episode, business coach Erica Saccoccio shares why business owners should spend as much time caring for their current customers as they do seeking new prospects. If you are wondering the best way to make the most out of your existing business relationships, tune into this episode full of golden nuggets you can implement in your business today. If you have a business-to-business model or a business-to-consumer, you will see gains in your fanfare and bank account. So we implore you to stop looking for that next customer and cultivate the ones you have as one method to build customer loyalty and a strong brand. The stats do not lie did you know that " The closing rate to selling a product or service to a new customer is 5%-20% in retrospect this percent is increased dramatically with a closing rate of 60%-70% when doing with an existing's customer." World Steam.

Areas Covered- Level Beginner/ Intermediate

1) Understanding the values of retaining just one customer over the life of that customer.

2) Understanding how to find opportunities to do more business with existing customers more frequently.

3) The importance of using your metrics to track customer retention and how to use this information to improve.

4)How keeping your customers happy builds your referral and review base, in turn bringing you more business and revenue.

5)Asking for feedback through surveys, phone calls, and secret shopping can help you improve your people, products, and processes.

6)Providing a fantastic customer experience through touch points, training, and frequent follow-up.

7) Creating reward and loyal programs goes a long way in making your customers feel special. Offering sneak peeks, exclusive events, discounts, gifts, personalization of phone calls, postcards, and more.

8) Be responsive to customers, problem solve and be proactive if you see a problem coming for your customer. And for Pete's Sake, answer the phone!!!

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Let's start with a quote from Roy T. Bennett " Your hardest times often lead to the greatest moments of your life. Keep going. Tough situations build strong people in the end." In this episode, we get an in-depth and personal look into the history of how business coaches, multilocation childcare business owners, and aspiring authors Erica and Christine turned family sadness and a worldwide pandemic into an opportunity to start their sixth and seventh business venture. If you love to know more about the stores of the people behind the brand, this episode is for you, especially if you are a start-up or business owner looking for professional guidance. Guest Edward Alves from People Resources joins host Erica Saccoccio as they share the four-year journey that has culminated in the creation of Stellar Business Concepts, Practical Bizz Podcast, and the Child Care Directors Chair YouTube Channel.

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Description: Have you ever considered the benefits of starting a YouTube Channel to launch your business or spotlight your talents as an expert in your industry? This episode could be for you if you're looking for ways to expand your brand in the digital age. Did you know that YouTube currently shows 4 Billion videos daily? Still not convinced, YouTube is the world's second-largest search engine and the third most visited website. If your target market demo is between 18 to 34 years old, there is no better place to find your customers than YouTube. In this episode, we interview YouTube influencer and fashion designer Mariam Adepoju to discuss the following:

You are leaving money on the table if your business is not on YouTube.
You might consider using YouTube to create "How-To" videos and "Masterclasses" to build an audience.
Becoming an influencer in your niche can bring in a secondary revenue stream. You can showcase other people's products and services that may complement your business. Having a big enough audience you can earn money by having other companies' ads run on your videos.
Do not create content just for the sake of creating; be strategic, plan, and intentionally coordinate with the launch of new products, holidays, promos, VIP events, and services.
Think about the customer journey from start to end to reach your goals, and do not forget about your "Call to Action."
Don't have all day to make videos for every platform; think about how you can repurpose your content,
Consider using a blog, Pinterest, Instagram, Twitter, and other social media platforms to draw an audience to your YouTube Channel who is interested in your topic. Combining your efforts is a great way to double down and get noticed by your target audience.
Mariam highlights the importance of consistency when building your channel, pre-planning, and having intentional content ready to go at a moment's notice.
The details of monetization
Thumbnail and banner considerations and much more * Hot Tip: Stay tuned for an upcoming episode on how to create the perfect thumbnail or banner for your YouTube channel with Derek Rodrigues from Three One Seven Studios

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Business Coaches, Erica and Chris talk with podcast guests Sascha Martin and Nick Del Judas from Hey Rhody Podcast about the recovery of the business landscape for Rhode Island service industry including. How the use of traditional advertising and networking is helping small businesses have big gains heading into 2023.

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In this episode, Erica and Jen discuss the power of being a member of the Chamber of Commerce. We know most companies do business with business and customers within a 3 to 5-mile ratio of their location. This means the concertation of your customers are easy to reach with the help of the chamber. We get in-depth about the perceived pros and cons of membership and explain how the chamber is a springboard for many start-up businesses looking to make quick connections to grow locally.

The benefits of in-person networking are still as valuable today as it was 20 years ago. Opportunities to attend low-cost educational programs, sponsorships within your community, member discounts, and invites to special business events to name a few. If your business is not a member of the chamber then your not taking advantage of this amazing business resource to grow your business you are missing out.

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Business coach Erica Saccoccio sits down with a small business and gives them insight on things they should be thinking about in the near future that will take their small business to the next level. This creative company puts the fun into business: Moodlux has a luxury 360 photobooth that you can add to any party and they serve RI Mass and North Carolina. They are a full-service event company that provides a photo booth that takes photos and video, lighting, and more. They have a unique image technology and personal touch that has helped expand their business into three states with several more states on the horizon. They are a great option for B to B work as well and help plan corporate events, and birthday parties and of course, they have a big following and interest from the wedding industry market.

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We sit down with Joe Brito from the commercial lending branch of Bank RI. We will discuss how to put your best foot forward by being prepared. Understanding what documents you will need before approaching a bank, getting your credit in order, finance snap shot, collateral, and business plan in place. Learn what programs may be available for you and your start-up business. Why building a relationship with your bank and banker is an important part of selecting the members of your business team.

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I have know will for many years and he has been working on getting his youth empowerment program off the ground for some time, he has had many success and setbacks along the way. He is very lively and engaging personality and will be a fan among listeners, he is a fun guy and gets excited and passionate about what he does. He often tells me how working with me inspired him to make the move and would be a great guest to point out what makes us different as I have been giving Will free advice for years.

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Beating the competition with strategy, training and focus is not stranger to 9th degree black belt, stunt women, actress and business women Christine Bannon- Rodrigues . In todays episode Erica and Rhode Island Martial Arts Legend Christine Bannon Rodrigues discuss the secrets to her business success, her role in helping run her families dojo to becoming on of the most sought after schools in the state since the 1980's. What it was like being a women in a male dominated industry. The importance of customer service and how this one business tip helped her to build a loyal customer base that has reached through generations. Christine encourages business owners to track and review your data to help you make informed decisions and fining areas of strength and weakness. Lastly, although martial arts is a very traditional she stress the importance of keeping up with the times to keep your business relevant.

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Erica and the Founder and owner of Sweet Rose Picnics talk about an unexpected new business that took off when a family member needed help planning a wedding. The only catch was they had one day to do it. This young entrepreneur put her design skills and eye for luxury displays and design to use to help create magical moments for her customers

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Karriem and Erica Discuss how a business coach can help elevate your business to the next level. Creative ways to find growth opportunities in your business through franchises and purchasing from a business owner ready to implement an exit strategy.

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The founder of Little Maven Lemonades talks about the successes and struggles of getting into the beverage industry and how she took her daughter's dream and made it a profitable business with her 10-year-old business partner

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In this episode, we sit down with Tara Mallison Executive Director at Ladies L.E.A.D, and Jen Rocha, Member Ambassador. An organization whose core principles are in the name, Listen, Educate, Advise, and Develop L.E.A.D for short. Tara and Jen talk a bit about what they do and how they got there. They also take a deep dive into how Ladies L.E.A.D began and how they continue to help and empower women everywhere. It's important for businesses to give back to their communities. Having a great company culture can help in your branding efforts with customers and attract top talent to your business and company.

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A casual talk with Steph LaFlamme owner of Tirado Tribe Creations on how she handles her home-based business, clients and what steps she is taking to grow and innovate her business in a way that will help her better serve her clients and grow her business.

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Learn how to protect your business and assets with industry-leading professional Ken Thompson owner of Thompson Insurance Group

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In this episode, we discuss why businesses need to know their cost and the difference between macros and micros when it comes to running their business—knowing how to price your services and products. Not having the right systems in place is also another mistake. Systems like taking orders, answering phone calls, organization, fulfilling orders, and having the right people in place to be efficient. Writing things down and making a list of the things that need to be done will help a great deal in giving you a visual representation on what is getting done, what you need help with and where your business is lacking. If you don't write things down it makes it very hard to track what your doing right and what you may be doing wrong.
If you have questions about your business contact stellarbusinessconcepts1@yahoo.com

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Alert*** First Podcast! A casual talk about the few first steps that every small business owner or someone thinking about opening a business should know about. More in-depth conversations about this topic in upcoming episodes so stay tuned!

Practical Bizz Podcast: Recent Episodes

Erica Saccoccio