Care to Lead: Recent Episodes

Nicole Gruebling, Barbara Seymour and Vizient Nurse Executives Network

Care to Lead is your path to success! In Season 2, nursing leaders across a variety of settings and industries will share their candid stories, how they help spur nursing innovation in their respective fields and what nurses in any stage of their career can do to shape the present and future of nursing. The podcast is hosted by Dr. Barbara Seymour and brought to you by the Vizient Chief Nurse Executives Network.

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In this episode, Barbara chats with Dr. Bernadette Melnyk, Chief Wellness Officer at the Ohio State University. Dr. Melnyk is an internationally known expert on evidence-based practice, population health and patient and clinical well-being.

Guest speaker:
Bernadette Melnyk, PhD, CPRN-CNP, FAANP, FNAP, FAAN
Chief Wellness Officer
The Ohio State University

Host:
Barbara Seymour, DNP, RN, NE-BC, CPPS
Associate Vice President, Member Connections
Vizient

Show Notes:

[1:18] A personal tragedy at the age of 15 made her passionate about mental health and wellness, and lead her to a career in nursing

[3:35] Evidence-based positive influencers that can help improve mental health and stress

[5:20] Ten dimensions of wellness

[6:12] Career wellness – dream big!

[7:05] Three D’s to career success: Dream big, discover and deliver

[7:55] If you’re not aligned with your dreams, purpose and passion, every day will be difficult

[9:14] Creating and sustaining a well culture that is caring and supportive

[10:40] Self-care for yourself and your loved ones

Links | Resources:

Bernadette Melnyk's Biographical Information

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Marcus Engel survived a traumatic car accident that taught him the healing power of compassion and human connection. He uses his experiences and narrative medicine to help caregivers nationwide to rediscover their compassion for the benefit of themselves and their patients.

Guest speaker:
Marcus Engel, MS, CPXP, CSP
Compassion Consultant
MarcusEngel.com

Host:
Barbara Seymour, DNP, RN, NE-BC, CPPS
Associate Vice President, Member Connections
Vizient

Show Notes:
[1:00] Marcus Engel turned a tragic accident into a journey of narrative medicine to help others overcome challenges

[2:27] Narrative medicine origin and therapeutic attributes

[4:27] Narrative medicine done well promotes listening, feeling heard and feeling seen

[6:55] How caregivers can reconnect and heal

[8:45] Teaching future generations of nurses how to develop human connections and compassion

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Guest speaker:
Erica DeBoer, RN, MA, CCRN-K, CNL
Chief Nursing Officer
Sanford Health

Host:
Barbara Seymour, DNP, RN, NE-BC, CPPS
Associate Vice President, Member Connections
Vizient

Show Notes:

[1:00] Erica shares her nursing journey and the technology changes she experienced from the time when she started with her grandfather in a long-term nursing facility to being CNO at Sanford Health today

[2:15] Sanford Health’s global reach and the differences in empowerment and patient advocacy

[3:55] Mentoring nurse staff and leaders to advocate for their own wellbeing and personal space

[7:30] Being grateful for the things we experience and making human connections with the people around us helps keep us grounded

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Chief Nurse Executive Karen Grimley shares her work of helping nurses to promote her organization’s wellness program, “A Safer You.” It provides initiatives for a safe environment, both physical and psychological. She also discusses the necessary partnership with nursing staff to implement strategies and innovations throughout health systems to have better patient outcomes. Her work focuses on building connections with collegiate programs, and other health systems all while learning how to keep her sense of humor and humanity.

Guest speakers:
Karen Grimley, MBA, PhD, RN, FACHE
Chief Nurse Executive, UCLA Health and
Vice Dean, UCLA School of Nursing

Host:
Barbara Seymour, DNP, RN, NE-BC, CPPS
Associate Vice President, Member Connections
Vizient

Show Notes:

[1:22] Karen Grimley’s background and work to become a Chief Nurse Executive

[4:03] The effects COIVD-19 had on interactions between patients, nurses and colleagues

[5:00] “A Safer You” program with initiatives to create a physically and psychologically safe environment for staff to do their work

[7:22] Understanding the needs of a patient to build better relationships

[9:22] Changes in nursing curriculum at colleges

[14:34] Karen’s responsibilities as Chief Nurse Executive and her accountability to various departments

[16:55] Learning how to bring levity and humor to her position to maintain her humanity

Links | Resources:

Karen Grimley's biographical information

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Dr. Perry Gee is a leading expert in clinical informatics and is the first Nurse Scientist for Intermountain Healthcare in Salt Lake City. His focus and research positioned him into his current role to explore human kindness, compassion and burnout. In this episode he shares how he implemented the Stress First Aid program and crafted a Nurse Enterprise Wellbeing team at Intermountain Health.

Guest speakers:
Perry Gee, PhD, RN, NEA-BC, FAAN
Nurse Scientist
Intermountain Health

Host:
Barbara Seymour, DNP, RN, NE-BC, CPPS
Associate Vice President, Member Connections
Vizient

Show Notes:

[1:02] Perry Gee’s role as a Nurse Scientist

[3:41] Burnout causing moral distress in the workplace

[5:30] How compassion fatigue impacts nurses’ interactions with patients and families

[7:47] The Stress First Aid program

[8:23] Implementing Stress First Aid at Intermountain Health

[10:11] The development of Nurse Enterprise Wellbeing Team

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There’s no question that nursing is a demanding profession. Caring for very ill patients and staffing challenges takes its toll and often leads to compassion fatigue. One way to reinvigorate hardworking nurses is to show gratitude for their never-ending dedication to their patients. In this episode, Barbara chats with Dr. Deb Zimmermann, CEO of the DAISY Foundation, an organization dedicated to recognizing extraordinary nurses internationally.

Guest speaker:

Deb Zimmermann, DNP, RN, NEA-BC, FAAN

CEO

The DAISY Foundation

Host:

Barbara Seymour, DNP, RN, NE-BC, CPPS

Associate Vice President, Member Connections

Vizient

Show Notes:

[1:05] Deb Zimmermann’s nursing path to The DAISY Foundation

[3:50] Nurses request DAISY as a mechanism to receive feedback from patients, families and colleagues

[6:00] Why the DAISY Foundation was created

[7:20] The DAISY Award

[8:50] The benefit of meaningful recognition

[11:00] The future of nurse wellbeing

[12:32] How nursing leaders can shape nurse wellbeing

Links | Resources:

Deb Zimmermann's Bio

https://Daisyfoundation.org

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Dr. Cathleen Wheatley previously served as the first corporate nurse executive of Abu Dhabi Health Services Company in the United Arab Emirates, where she led 12 hospitals and 62 ambulatory clinics in improving patient outcomes and reducing harm. She has held positions of leadership across the healthcare C-suite and is a fellow of the American Academy of Nursing.

In this episode, Barbara discusses Dr. Wheatley’s career path and the lessons that all nurses and healthcare professionals can learn from her journey.

Guest speaker:Dr. Cathleen Wheatley, DNP, RN, CENP, FAANPresidentAtrium Health Wake Forest Baptist Medical Center

Moderator:Barbara Seymour, DNP, RN, NE-BC, CPPSAssociate Vice President, Member ConnectionsVizient

Show Notes:

[01:10] Dr. Wheatley’s current role and her path from traditional nursing to where she is today.

[03:52] Dr. Wheatley’s time in the United Arab Emirates: What she learned there and how it inspired her.

[12:06] The great sequela of the pandemic, and the next generation (and technology) in healthcare.

[17:06] Challenges and opportunities on the journey to becoming a nursing leader.

[21:33] Why Dr. Wheatley is happy to have chosen a career in nursing.

Links | Resources:

Dr. Cathleen Wheatley's biographical information

Care to Lead’s email: Care_to_Lead_Podcast@vizientinc.com

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Rebecca Love is the Chief Clinical Officer at IntelyCare and President of the Society of Nurse Scientists, Innovators, Entrepreneurs & Leaders (SONSIEL). She focuses on empowering nurses and creating communities that help nurses innovate and start businesses.

In this episode, Rebecca talks about her journey from a traditional nursing role to where she is today, and shares advice for others interested in doing the same.

Speaker:Rebecca Love, RN, BS, MSN, FIELChief Clinical Officer, IntelyCarePresident, SONSIEL: Society of Nurse Scientists, Innovators, Entrepreneurs and Leaders

Moderator:Barbara Seymour, DNP, RN, NE-BC, CPPSAssociate Vice President, Member ConnectionsVizient

Show Notes:

[00:54] Rebecca discusses how her career evolved from bedside nursing into academia and a business role helping to drive solutions at the strategic level.

[02:57] The importance of allowing nurses to innovate, and how doing so benefits patients as well.

[07:57] Rebecca’s path to success in innovation and leadership, including the founding of SONSIEL.

[11:40] The biggest challenges Rebecca has overcome and how SONSIEL helps other nurses do the same.

[14:54] Rebecca’s thoughts on the future of nursing.

[18:30] Advice for nurses who want to start their own business or innovate in healthcare.

Links | Resources:

Rebecca Love biographical information

Care to Lead’s email: Care_to_Lead_Podcast@vizientinc.com

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Dr. Christopher Blackwell joins this episode to discuss how he became a national expert on lesbian, gay, bisexual, transgender and queer health. He discusses the social disparities in nursing he has experienced as a clinician and studied as an educator. He also acknowledges the obstacles he’s overcome and shares advice for others with similar aspirations.

Speaker: Christopher Blackwell, PhD, APRN, ANP-BC, AGACNP-BC, CNE, FAANP, FAAN Associate Professor, College of Nursing University of Central Florida

Moderator: Barbara Seymour, DNP, RN, NE-BC, CPPS Associate Vice President, Member Connections Vizient

Show Notes:

[01:26] Dr. Blackwell talks about his current role as an educator and clinician, and how his practice has evolved to enable him to do both.

[05:34] Why Dr. Blackwell chose nursing as his career.

[09:31] Dr. Blackwell discusses his observations of and research into social disparities in nursing.

[16:41] Challenges Dr. Blackwell faced in his career, as well as the support afforded by his current workplace.

Links | Resources:

Dr. Christopher Blackwell's biographical information

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Dr. Diana Mason is the Senior Policy Service Professor for the Center for Health Policy and Media Engagement at George Washington University School of Nursing. She is also a past president of the American Academy of Nursing and the former editor-in-chief of The American Journal of Nursing.

In this episode, Dr. Mason discusses her career, current issues facing the nursing profession and what the future might hold.

Guest speaker: Diana J. Mason, PhD, RN, FAAN Senior Policy Service Professor for the Center for Health Policy and Media Engagement George Washington University School of Nursing

Moderator: Barbara Seymour, DNP, RN, NE-BC, CPPS Associate Vice President, Member Connections Vizient

Show Notes:

[00:58] Diana’s current role, “preferment,” and the path that led to her focus today

[03:58] Addressing the lack of visibility of nurses in the news media and educating journalists and healthcare organizations about missed opportunities.

[08:55] Interprofessionalism and leadership: overcoming obstacles as a nursing influencer

[11:56] The future of nursing and healthcare: moving upstream and building healthier communities

[15:01] How can nurses can be strong, vocal advocates and leaders in healthcare

Links | Resources:

Dr. Diana Mason biographical information

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Dr. Mary Lou Sole is the Dean of the University of Central Florida, College of Nursing and is a certified critical care nurse specialist. She has three decades of experience researching the prevention of complications and improving outcomes of critically ill ventilated patients.

In this episode Dr. Sole discusses her career journey and shares her thoughts on nursing education and its future.

Speaker: Mary Lou Sole, PhD, RN, CCNS, CNL, FAAN, FCCM Dean, College of Nursing University of Central Florida Orlando Health Endowed Chair in Nursing, UCF Pegasus Professor

Moderator: Barbara Seymour, DNP, RN, NE-BC, CPPS Associate Vice President, Member Connections Vizient

Show Notes:

[01:28] Dr. Sole discusses her position as the Dean of the College of Nursing at UCF and how her career evolved to this point.

[05:50] Dr. Sole talks about how she helps prepare nurses for professional practice.

[09:35] Changes in nursing education — what’s changed and what’s stayed the same

[13:03] Challenges Dr. Sole’s career path that she’s overcame and is learning to overcome.

[15:19] The future of nursing and healthcare

[16:42] Advice for working with the new generation of nursing students

Links | Resources:

Dr. Mary Lou Sole's biographical information

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Dr. Ernest Grant is the 36th President of the American Nurses Association and is recognized as an international expert on burn care and fire safety. In this episode he discusses his path to nursing leadership, including how he developed a specialty in burn care, as well as his hopes for the future of the nursing profession.

Speaker: Ernest Grant, PhD, FAAN President American Nurses Association

Moderator: Barbara Seymour, DNP, RN, NE-BC, CPPS Associate Vice President, Member Connections Vizient

Show Notes:

[01:15] Dr. Grant discusses how he got into nursing and how he found his calling as an advocate for patients as well as for the nursing profession

[03:37] Dr. Grant describes the evolution of his expertise in burn care including crisis response after 9-11 and during the Afghan War

[08:53] Earning and advocating for his seat at the table in a profession dominated by women.

[10:54] Hopes for the future of nursing and healthcare

[14:33] Dr. Grant’s advice for those who are pursuing a path to nursing leadership

Links | Resources:

Dr. Ernest Grant's biographical link

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In Season 2 of Care to Lead, nursing leaders across a variety of settings and industries will share their leadership journey, how they help spur nursing innovation in their respective fields and what nurses in any stage of their career can do to shape the present and future of nursing.

Moderator: Nicole Gruebling, DNP, RN, NEA-BC Vice President, Member Connections Vizient

Season 2 Moderator: Barbara Seymour, DNP, RN, NE-BC, CPPS Associate Vice President, Member Connections Vizient

Links | Resources:

Dr. Barbara Seymour's biography

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Judy Rich, President/CEO Tucson Medical Center, discusses her unique career path from nursing to President/CEO with host Nicole Gruebling. Judy tells of the highs and lows of her journey and gives practical insights on how others might be able to navigate their transition into a leadership role.

Guest speakers:

Judy Rich, RN, MSN

President/CEO

Tucson Medical Center

Moderator:

Nicole Gruebling, DNP, RN, NEA-BC

Vice President, Member Networks

Vizient

Show Notes:

[01:02-1:55] What brought Judy to the CEO position in her unique career

[01:56-3:35] Experience as a nurse executive helping lead differently at the CEO level

[03:36-5:22] Mentorship, sponsorship and ally-ship

[05:23-6:50] Integrity and honesty, can’t be emphasized enough

[07:00-10:51] Most pivotal aspect for her successful career path and trajectory

[10:52-12:35] Biggest barrier she has had to overcome

[12:35-14:00] How nurse leaders bring themselves to the table differently moving forward

[14:01-15:50] Something about Judy others wouldn’t know and would surprise them

[15:51-16:40] Judy’s recommendation for people who are not sure if they have the possibility to lead

Links | Resources:

Judy Rich’s biographical information

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Tracey Moffatt, System Chief Nursing Officer at Ochsner Health has a heart-felt discussion with Dr. Nicole Gruebling, Vice President of Clinical Networks at Vizient. Tracey believes curiosity, being open to change and problem-solving skills are key factors to her success as a nursing leader. She says having your values and passion matching what you do professionally keeps you motivated.

Guest speaker:

Tracey Moffatt, MHA, BSN, RN

System Chief Nursing Officer and Senior Vice President Quality/Safety

Ochsner Health

Vice President, Louisiana State Board of Nursing

Moderator:

Nicole Gruebling, DNP, RN, NEA-BC

Vice President, Clinical Networks

Vizient

Show Notes:

[1:14] Tracey’s inspiration for entering health care

[2:40] “Every shadow has its light”

[3:50] What led Tracey to leadership roles

[7:18] Looking for nurses who are curious and problem solvers

[8:05] Moving to Sisters of Mercy Health’s Laredo, Texas campus was a turning point in Tracey’s career

[10:00] Positive changes in care resulting from pandemic experience

[11:05] Nursing shortages

[12:46] Listen to your staff

[17:07] Favorite book: Grit by Dr. Angela Duckworth

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Tracey Moffatt's biographical information

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Pat Patton, System Chief Nurse Executive at UCSF Health has a refreshing discussion with Dr. Nicole Gruebling, Vice President of Clinical Networks at Vizient. He says that everyone is a leader. In order to succeed you need to know the vernacular of health care and envision where you want your career to go.

Guest speaker:

Pat Patton, DNP, MSN, RN

System Chief Nursing Executive, UCSF Health

Chief Nursing Officer for Adult Services, UCSF Medical Center

Moderator:

Nicole Gruebling, DNP, RN, NEA-BC

Associate Vice President, Member Connections

Vizient

Show Notes:

[1:17] Military career

[3:35] Pat tells his supervisor of his ambitions

[4:00] If you want to be a CNO, you have to understand the vernacular and global picture of health care

[5:47] Communication is key at home and at work

[8:00] Benefits of participating on a board, and how to be effective

[11:26] How nurses should think differently in the future

[12:30] Using the Vizient CNO Network to communicate with CNOs across the nation during COVID to helps make informed decisions

[14:15] Develop a vision as a leader

Links | Resources:

Pat Patton’s biographical information

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Anna J. Kiger, System Chief Nursing Officer at Sutter Health has a thoughtful discussion with Dr. Nicole Gruebling, associate vice president of Member Connections at Vizient. She discusses the importance of mentors, giving back to others and reflecting on your decisions.

Guest speaker:

Anna J. Kiger, DNP, DSc, MBA, RN, NEA-BC, FAONL

System Chief Nursing Officer

Sutter Health

Moderator:

Nicole Gruebling, DNP, RN, NEA-BC

Associate Vice President, Member Connections

Vizient

Show Notes:

[1:20] Dr. Kiger’s sister-in-law mentored and inspired her to become a nurse when she was in high school.

[2:20] Dr. Kiger got into nursing to care of people at the worst of time and best of times. She says she has gotten more out of her career than she has given. It’s important to give back to the patients, organization and colleagues.

[3:27] She is the first system chief nurse officer at Sutter Health. She has a supportive executive team and has been able to demonstrate to them what nurses can accomplish in patient care, collaboration with colleagues in the medicine, pharmacy and all of the ancillary departments.

[5:35] She had several partners to help elevate nurses at Sutter Health including Sutter Health’s CEO Sarah Krevans, her dyad partner, chief medical officer Dr. Steve Lockhart and leaders from every other sections of the health system.

[7:05] Dr. Kiger found her second mentor at her first job at West Virginia University, a clinician in the adult ICU.

[7:56] Leadership is something you learn every day. Dr. Kiger believes in The Benner philosophy where you start as a novice, learn, grow, test, learn again, relearn and eventually become an expert.

[10:34] With a nursing degree you can do a lot of different roles clinically and in different industries because nurses are problem solvers.

[12:49] Moving forward after the pandemic it is critical to reflect about the experience and determine which solutions should remain operational such as telehealth, and plan what initial steps need to be taken when a similar crisis happens.

[15:55] Take time for work/life balance.

[16:39] Young leaders should seek out a mentor that they can talk to and learn from their experiences.

Links | Resources:

Anna J. Kiger biographical information Click here

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Carolyn Swinton, senior vice president and Chief Nursing Officer at Prisma Health has a sincere discussion with Dr. Nicole Gruebling, associate vice president of Member Connections at Vizient. Carolyn believes a successful leader brings their authentic self to the profession, partners and cares for others even when making tough decisions.

Guest speaker:

Carolyn Swinton, RN, MN, NEA-BC, FACHE

Senior Vice President and Chief Nursing Officer

Prisma Health

Moderator:

Nicole Gruebling, DNP, RN, NEA-BC

Associate Vice President, Member Connections

Vizient

Show Notes:

[1:13] Being self-aware, authentic and caring about her team’s experience are all factors to Carolyn Swinton’s success. They pave the way for problem-solving, strategic visioning and for performance excellence.

[02:25] Courage happens over time on daily walks of big and little decision makings.

[03:55] Turning point in her career was when she participated in a nurse leader development fellowship. There she learned strengths and opportunities for improvement and became more intentional and focused on relationships and communications with colleagues.

[03:55] Example: When she was part of the leadership team, she found her voice to disagree with the organization when the discussions weren’t helpful for the nurses.

[5:16] Carolyn’s mentor taught her the importance of love and leadership.

[5:16] Other lessons: help your team reach their full potential, make the tough decisions for the good of the organization and to make good on our commitment to the community.

[6:15] Leadership is creating in others a desire to follow, and then taking them to places they’ve never gone before. Sometimes helping people to be their best selves means you help them leave the organization.

[7:22] As a leader, your team members don’t work for you; you work for them.

[10:04] Nurses can’t do all the work alone. We must partner with physicians and administrative leaders.

[10:51] Nurses can have an equal voice at the executive level by being open-minded and interested in issues and concerns of other disciplines and partnering with those disciplines to create overall strategic initiatives.

[11:44] Qualities of a good leader: humility, courage, heart, resilience, open mind and commitment to continuous learning and improvement.

[13:46] The pandemic has taught us to be comfortable with change and to look at different ways of doing business with new staffing models and flexible scheduling. Nursing leaders guide our work in a more intentional way.

[16:33] Bring your whole self to the nursing profession. If we commit to living a purposeful life, bringing our gifts forward we can make a difference in the world.

Links | Resources:

Carolyn Swinton’s biography Click here

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Debra Albert, senior vice president for patient care and chief nursing officer at NYU Langone Health has a heartfelt conversation with Dr. Nicole Gruebling, associate vice president of Member Connections at Vizient. Debra describes what it was like to transition to a new position at the height of the pandemic at an organization in its epicenter. She stresses the importance of knowing yourself and having the desire to serve others before you can truly commit to a career in nursing leadership.

Guest speaker:

Debra Albert, DNP, MBA, RN, NEA-BC

Senior Vice President for patient care and Chief Nursing Officer

NYU Langone Health

Moderator:

Nicole Gruebling, DNP, RN, NEA-BC

Associate Vice President, Member Connections

Vizient

Show Notes:

[1:22] Transitioning to NYU Langone at the height of the pandemic

[01:36] A leader shows up, honors their commitment, and supports and helps others

[02:25] Instead of traditional onboarding, Debra observed the nurses and clinical teams do what they did best at the point of care

[02:25] Debra says leaders should provide structure and then get out of the way to let the clinicians do what they do best. Then celebrate and give voice to the teams’ successes.

[3:22] Now is the time to bring joy back into the workplace and remind ourselves about our ‘why’

[5:37] Two things were cornerstones to Debra’s career: First, her willingness to say ‘yes’ to experiences that took her out of her comfort zone. Second, her focus on hiring smart people that would work as a collaborative team.

[7:40] Debra learned that she is not the job - her sense of self and purpose in life is not her job or title.

[9:14] Self-assessment and commitment to nursing and nursing leadership makes a more impactful and effective leader because you know your motivation

[11:30] Changes in health care since the pandemic

[12:32] Nurse leaders need to think deeply how to continue to celebrate the profession of nursing in all care venues

[15:36] Know your motivation for being a nurse leader

[16:25] Be comfortable with being uncomfortable

[17:00] Spend every day trying to work your way out of a job

Links | Resources:

Debra Albert’s biographical summary Click here

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Ena Williams, senior vice president and chief nursing officer at Yale New Haven Hospital has a candid conversation with Dr. Nicole Gruebling, associate vice president of Member Connections at Vizient. They discuss Ena’s unique start in nursing in her native homeland of Jamaica and her surprising transition to nursing in the United States. Ena describes occasions where she had to stand up for what she knew was right, and the leadership lessons she experienced as she did so.

Guest speaker:

Ena Williams, MSM, MBA, BSN, RN, CENP

Senior Vice President and Chief Nursing Officer

Yale New Haven Hospital

Moderator:

Nicole Gruebling, DNP, RN, NEA-BC

Associate Vice President, Member Connections

Vizient

Show Notes:

[0:54] Ena started her career in Jamaica

[01:20] Transferred to a small community hospital in Jamaica where she had to do everything – like a “SWAT” nurse

[02:42] Working in the United States is very different

[04:06] Ena is “shocked” when she experiences personal barriers because of the color of her skin

[04:51] In Connecticut hospital recruiters told Ena that she wasn’t a “good fit” even though she was clearly overqualified

[06:00] Ena’s husband became a chaplain at Yale New Haven Hospital and convinced her to apply there

[06:51] Ena still experiences racial barriers, but realizes it is the individual, not the organization. She handles those issues with individual conversations

[09:17] Ena learned from a negative experience in a Jamaican operating room that true leaders stand up for what is right even at the risk of losing their job

[13:22] Influential people in Ena’s life

[16:20] Ena’s advice to aspiring nursing leaders

Links | Resources:

Ena William’s bio Click here

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