Live from the Lanes: Recent Episodes
Greater Rockford Auto Auction
We provide listeners insight on the automotive industry. It will discuss the current status of the market, provide insight onto business practices, and talk about industry and business leadership
In this month’s episode of Live from the Lanes we are talking about education and training with Penny Wanna and Ana Williams
IN THIS EPISODE WE DISCUSS:
-
Education and training programs available in the industry
-
Topics that are covered in these programs
-
The impact that these programs have on the industry
-
How the programs continue to change and adapt to the industries needs
-
Upcoming classes and seminars that are available
& much more.
NEW EPISODES EVERY MONTH!
Listen on Apple Podcasts, Spotify, Google Podcasts, and Amazon Podcasts
In this month’s episode of Live from the Lanes we are talking about auctioneering with Josh Hickey and Matt Hart.
IN THIS EPISODE WE DISCUSS:
- What drove them to become an auctioneer
- Training & practice that goes into being an auctioneer
- Challenges they have faced in their career
- Advice for those starting out in their career
- The best part about being an auctioneer
& much more.
NEW EPISODES EVERY MONTH!
Listen on Apple Podcasts, Spotify, Google Podcasts, and Amazon Podcasts
Click here for more episodes: https://livefromthelanes.buzzsprout.com/
#livefromthelanes
In this month’s episode of Live from the Lanes we are talking with Chad Anderson and Ryan Clark from the Greater Rockford Auto Auction about leadership and running a business.
IN THIS EPISODE WE DISCUSS:
- Setting expectations for your team
- The difficult parts about running a business
- Overcoming challenges personally and as a team
- Advice for new leaders and managers
& much more.
NEW EPISODES EVERY MONTH!
Listen on Apple Podcasts, Spotify, Google Podcasts, and Amazon Podcasts
Click here for more episodes: https://livefromthelanes.buzzsprout.com/
#LivefromtheLanes
In this month’s episode of Live from the Lanes we are talking with Jackie Malik from Credit Acceptance/ VRS and Dave Blake from McConkey Auction Group (DAA Seattle) about careers in the auto industry.
IN THIS EPISODE WE DISCUSS:
- Why they started working in the auto industry
- The biggest surprise they had when starting in the industry
- Challenges they have faced in their career
- Valuable lessons they have learned over the years
- Advice they would give to those starting out
- Their proudest moment of their careers
- & much more.
NEW EPISODES EVERY MONTH!
Listen on Apple Podcasts, Spotify, Google Podcasts, and Amazon Podcasts
Click here for more episodes: https://livefromthelanes.buzzsprout.com/
LivefromtheLanes
In this month’s episode of Live from the Lanes we are talking with Kevin Stallings from Greenville Auto Auction and Keeley Capriola from Greater Rockford Auto Auction about customer service .
IN THIS EPISODE WE DISCUSS:
- What good customer service looks like
- Important skills necessary for good customer service
- How to ensure your team delivers good customer service
-How your work environment can impact your customer service
-Providing good customer service to online customers
-& much more
NEW EPISODES EVERY MONTH
Listen on Apple Podcasts, Spotify, Google Podcasts, and Amazon Podcasts 🎧
Click here for more episodes: https://livefromthelanes.buzzsprout.com/
#LivefromtheLanes
In this month's episode of Live from the Lanes we are talking with Brigette Shepler from Akron Auto Auction and Tom Krauel from the Greater Rockford Auto Auction about technology in the auction industry. Bridgette and Tom both have years of experience in sales and offer valuable insight on how to effectively use technology while maintaining high quality customer service and relationships with customers.
IN THIS EPISODE WE DISCUSS:
-
How technology has changed over the years
-
Ways to utilize technology to better serve your customers
-
The key factors to success in digital sales
-
How to stay innovative with technology you are utilizing
-
The benefits of offering digital sales
-
The importance of building and maintaining relationships with customers online
Disclaimer: The views and opinions expressed on this podcast are those of the guest and do not necessarily reflect the views or positions of the Greater Rockford Auto Auction.
In this month’s episode of Live from the Lanes we are talking with Jacob Warren from Louisiana’s 1st Choice Auto Auction about workplace culture. Jacob is the Vice President Chief Operating Officer at Louisiana's 1st Choice. Jacob began his career there in 2004 while in college. Last year he was honored on the Auto Remarketing 40 under 40 list. Louisiana's 1st Choice has been on the list of "Best Auto Auctions to Work for" every year since 2016.
IN THIS EPISODE WE DISCUSS:
-The importance of a good culture
-
How you can build a good culture
-
How to find the right people for your culture
-
Ways to keep your employees motivated and engaged
-
Managing new generations entering the job market
Disclaimer: The views and opinions expressed on this podcast are those of the guest and do not necessarily reflect the views or positions of the Greater Rockford Auto Auction.
Meet the Live from the Lanes Podcast brought to you by the Greater Rockford Auto Auction (GRAA). The goal of the podcast is to provide you with valuable insight into the auto industry, while discussing the state of the market, best business practices, leadership and career advice.
In this episode Chad Anderson, GRAA General Manager, and Abigail Balk, Marketing Coordinator and host of the podcast discuss how the idea came to be and how the podcast will benefit GRAA, their customers and the industry as a whole.