TrainSmart: The Medical Device Educators’ Podcast: Recent Episodes
Cumby Consulting
TrainSmart: The Medical Device Educators’ Podcast is for anyone who trains medical device reps, physicians and healthcare professionals. Discover how you can level up your training strategy creation, content development, facilitation, and assessments. We are focused on raising the training game away from a one-time meeting planning event to a career-long journey of learning. Join us for authentic conversations about med device training successes, failures and best practices.
It's easy for an external or physician training to become crowded with internal employees who want to observe or learn. But how does that effect the learning environment? In this episode, Liz and Rachel discuss the implications of crowding external training with internal employees and the questions you should ask before inviting your internal employees.Related Resources:Need a partner you can trust in your physician training? Contact us at training@cumbyconsulting.com
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Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
In this episode, Liz and Rachel discuss how to coach KOLs to prevent information overload by discussing John Sweller's Cognitive Load Theory. Tune in for their tips on managing the intrinsic load of the content while improving the germane load through presenting the information with existing schema. Finally, learn how to reduce the extraneous load which may distract from the learning. Related Resources:
Cognitive Load Theory: A Teacher's Guide by Structural Learning
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Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting: Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
This month we're joined on the TrainSmart Podcast by Dr. Melynda Barnes. As a a double board-certified Facial Plastic and Reconstructive Surgeon and Otolaryngologist and Chief Medical Officer at Ro, Dr. Barnes brings a wealth of perspective on physician training, how to best coach physician faculty, and the value of a medical device rep. Tune in for great insight, encouragement, and inspiration for working with physicians!
Related Resources:
Dr. Barnes is a double board-certified Facial Plastic and Reconstructive Surgeon and Otolaryngologist. Previously, she was an Assistant Professor at Yale-New Haven Hospital and Yale School of Medicine and also served on the board of directors for Yale Medical Group. She earned her BAS from Stanford and her medical degree from the Mount Sinai School of Medicine.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
One of our clients was ready to increase their reps' attention to a specific callpoint by highlighting its market, sales nuances, opportunities, and ideal messaging, but they didn't want to take them out of the field to do it. So we turned to podcasting. By creating an 8-episode podcasting series, reps were able to hear from subject matter experts about how to target this callpoint and increase sales... all while on the road. Tune in to hear more!
Related Resources:Want to create a podcast series as part of your training program? Contact us at training@cumbyconsulting.com
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Executives, it's time to think outside of the box! Training is so much more than a PowerPoint in the classroom. Listen in as Liz and Rachel share why it's important to encourage your training teams to think outside the box and for some of the ways they're currently thinking about training physicians and reps outside of the classroom.
Related Resources:
Need training-in-a-box or training that's outside the box? We're here to help! Contact us at training@cumbyconsulting.com to develop effective and engaging training for your organization.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
The research is in: using podcasting in training is a good modality for learning, retention, and enjoyment. Join Liz & Rachel as they discuss the Wolpaw et. al (2022) research on using podcasting with medical trainees. In their research, they compared reading a textbook to listening to a podcast while seated to listening to a podcast while on a treadmill. With all of their experiments, the podcast performed just as good or better at helping the trainees learn and retain the information. And not only that, they enjoyed the podcasts more, too!
Related Resources:
A Multimodal Evaluation of Podcast Learning, Retention, and Electroencephalographically Measured Attention in Medical Trainees by Wolpaw et al (2022)
Need help getting started with podcasting at your organization? Contact us at training@cumbyconsulting.com
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Join us for an insightful episode as we sit down with Tom Salemi, a recognized voice in the medical device podcasting world. With a track record of successfully launching and hosting multiple podcasts, Tom shares his do's and don'ts when starting a podcast.
Whether you're a seasoned podcaster or just starting out, you won't want to miss his expert advice on how to create compelling content, build a dedicated audience, and establish yourself as an authority in your niche.
Related Resources:Want a partner in developing your advanced training strategy? We'd love to help! Email us at training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
Tom Salemi
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Join us as we speak with Dr. Melissa Adrouny, a native of the Bay Area and a seasoned OBGYN. In this podcast, Dr. Adrouny offers a glimpse into her professional background and med school experiences while sharing valuable insights into what she looks for in sales representatives engaging with her medical practice.
Don't miss this engaging conversation at the intersection of healthcare and sales.
Related Resources:Want a partner in developing your advanced training strategy? We'd love to help! Email us at training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
Dr. Melissa Adrouny
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Recently we created a series of physician-to-physician videos highlighting key product messages. Throughout the process we utilized artificial intelligence to highlight key timestamps and create transcripts. But the result wasn't always as good as we hoped. Listen in as we describe where AI helped in the process and where we still had to put in the work to make a really great video. Related Resources:
Need something better than AI for your next project? Email us at training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
According to McKinsey (2023), AI is changing how companies need to think. Executives, it's time to think with AI in mind! How will you hire in a world dominated by AI? How will AI drive revenue and cut costs? How will you train your current staff to adopt to the changing landscape with the adoption of AI?
In this episode, we'll share with you the research and our thoughts on how AI effects the MedTech leader.
Related Resources:Want a partner in developing your advanced training strategy? We'd love to help! Email us at training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
The use of AI is continuing to grow in every industry, age group, and region. McKinsey's 2023 State of AI report provides valuable insights into how AI is changing companies, hiring profiles, and day-to-day work.
In this episode, we discuss the research, our own experience with using AI, and how we see AI working (and not working) in medical device in the future.
Related Resources:Want a partner in developing your advanced training strategy? We'd love to help! Email us at training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
This month, we shed light on the utilization of AI in the industry. In our latest interview, Liz sits down with Omar Khateeb, a distinguished industry expert. Join us as we delve into the realm of AI within the industry, exploring its practical applications, the significance of prompts, and its transformative impact on processes. Omar Khateeb shares his invaluable insights on AI's role in reshaping diverse sectors and offers his predictions for its ongoing evolution. Related Resources:
Interested in following Omar Khateeb? Check him out on Linkedin and YouTube.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Field training isn't just for the new hire! Recently, we created a field training program for a company looking to train their existing sales force to a new call point. In this case study, we explore how we worked with experienced reps to create, deploy, and debrief field training experiences that left them confident, bought in, and ready to cover cases. Related Resources:Ready to create a field training program for your new hires or experienced reps? Reach out to us at training@cumbyconsulting.com.Connect with us on LinkedIn: Cumby ConsultingRachel MedeirosLiz CumbyAbout Cumby Consulting: Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Executives, we know you're busy, but it's time to get in the field! Aim to be in the field at least one day every three months to remain relevant, engaged, and aware of your product's environment.
Listen in as we discuss why and how to make time to be on the road with a rep!
Related Resources:Want a partner in developing your advanced training strategy? We'd love to help! Email us at training@cumbyconsulting.com. Connect with us on LinkedIn: Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
In the 1980s, researchers at the Center for Creative Leadership created the 70-20-10 model for learning, saying that 70% of managerial learning should come from hand-on experience, 20% from others, and 10% from formal training. But more recent research from the Training Industry, shows that a variable OSF (On-the-Job, Social, Formal) ratio is better suited.
In this episode, we discuss this research and what we think is the ideal OSF ratio for rep and physician training.
Related Resources:Want a partner in developing your advanced training strategy? We'd love to help! Email us at training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
As a seasoned MedTech sales leader and former teacher, Paul Praino gets what it takes to sell a med device product and to educate on it. In this interview, Liz speaks with Paul about field training.
They discuss the importance of training the field trainer, creating a strong relationship between the training team and the field sales trainers, and the critical role the field trainer plays in the success of a new hire.
Related Resources:Want a partner in developing your advanced training strategy? We'd love to help! Email us at training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
Paul Praino
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
We recently worked with a company to develop a physician-to-physician webinar focusing on patient selection for a complex capital product.
Tune in to hear how we developed slides to guide a physician through sharing his personal experiences with the technology and why our key learning was the need for a strong company representative, even in a physician-to-physician webinar.
Related Resources:Want a partner in developing your advanced training strategy? We'd love to help! Email us at training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
You have one chance at a first impression with your physicians - are you capitalizing on it? In this episode, we explain how training is your company's chance to make a great first impression with your physician users.
From company culture to clinical competency and from developing credibility to creating a strong community, your training program can make a break your relationship with your physicians.
Related Resources:Want a partner in developing your advanced training strategy? We'd love to help! Email us at training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
An AMA Digital Health Study (2022) studied what physicians want before they adopt a new technology.
In this episode, we discuss these top four drivers and how Cumby Consulting intentionally weaves them into their physician training programs. Listen in to ensure you're giving physicians the information they need to adopt your technology!
Related Resources:Want a partner in developing your advanced training strategy? We'd love to help! Email us at training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Amanda DePalma is a Senior Vice President of Marketing who has led the charge of many product launches.
In this episode, she and Liz discuss her key to product launch success: having ONE singular plan between marketing, sales, and training. By having one plan, everyone in the organization knows what to strive for, and can drive toward that plan.
Related Resources:Want a partner in developing your advanced training strategy? We'd love to help! Email us at training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Join Liz as she hears true stories from the field with seasoned professional Peter Herrera. In this podcast, they explore real-life stories from the organizations he's worked with, shedding light on the intricate dynamics between sales reps and physicians.
Peter shares invaluable insights on the importance of efficient training programs, adaptability in sales strategies, and the significance of building personal connections with both internal and external stakeholders as they gear up for the National Sales quarter this month.
Related Resources:Need a partner to help your reps retain information beyond the sales meeting? We'd love to help! Email us at training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
Peter Herrera
About Cumby Consulting: Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
The National Sales Meeting is a great place to learn - but the learning shouldn't stop there! In this episode, Liz and Rachel discuss a workshop they designed and led at a National Sales Meeting.
In the workshop, participants filled out a worksheet (yes, a worksheet!) to help prepare them for an upcoming conversation with an account. By empowering managers to discuss the worksheets with the reps post-NSM, the conversation was able to travel beyond the room, bringing the learning back to each rep's territory. Related Resources:Need a partner to help your reps retain information beyond the sales meeting? We'd love to help! Email us at training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting: Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Executives, as you and your teams prepare for the National Sales Meeting, we want to share our top tips for success: 1) know your goals, 2) measure your goals, and 3) reinforce your goals.
Listen as we discuss how and why these tips are key for ensuring the success of your National Sales Meeting lasts all year long.
Related Resources:Want a partner in developing your advanced training strategy? We'd love to help! Email us at training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
German psychologist, Hermann Ebbinghaus, created the Forgetting Curve based on his research in the late 1800s, but it was replicated and confirmed in 2015.
Ebbinhaus's research showed that there is an exponential loss of information that one has learned over time. The sharpest decline occurs in the first hour and the decay is significant through the first day. The curve levels off after about one week.
This means that when it comes to newly learned information, if you don’t use it you lose it! In this episode, we discuss more about this research and what it means for National Sales Meetings.
Tune in to hear how to best combat the forgetting curve and ensure your reps retain what they learn at NSM for the long-haul!
Related Resources:Want a partner in developing your advanced training strategy? We'd love to help! Email us at training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
This week we’re joined by Jill Canada, Vice President of Sales. Jill gives us an executive’s perspective on rep training and how to ensure your team capitalizes on the investment of your national sales meeting. As Jill says, it’s important to have clear objectives - both for learning and fun!
Related Resources:Want a partner in developing your advanced training strategy? We'd love to help! Email us at training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
Jill Canada
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Tune in to Liz and Rachel's insightful conversation as they dive into the notable trends they've spotted in 2023 and forecast what's on the horizon for 2024. They'll explore topics like the booming realm of AI and the power of personalized learning. Plus, they'll share practical strategies for achieving greater efficiency amidst financial limitations. Don't miss this engaging discussion and the last podcast of the year.
Related Resources:Want a partner in developing your advanced training strategy? We'd love to help! Email us at training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
When developing a training strategy for physicians or reps, we're often asked "when is the right time to offer advanced training?" In this episode, we discuss our recommendations for offering advanced training sessions for physicians and reps in order to ensure retention and engagement, ultimately driving product adoption
Related Resources:Want a partner in developing your advanced training strategy? We'd love to help! Email us at training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Cumby Consulting recently partnered with a company who was launching a product (similar to those already in its bag) to a new call point. The sales force was comprised of both experienced and inexperienced reps, but the company wanted to offer a single, unified training, regardless of experience level. Listen in to hear how we collaborated with their team to develop eLearning, virtual classrooms, and quick reference guides while taking into account the varied experience of the sales force.
Related Resources:Want a partner in developing your advanced training strategy? We'd love to help! Email us at training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
As we partner with companies, we see a lot of really great continuing education programs. From new product indications to new key learnings, continuing education programs distribute important information to physicians and reps. But what about the rep who gets hired on next month? Will they receive this important information? In this episode, we discuss the importance of adding continuing education content to the inital training content.
Related Resources:Want a partner in developing your advanced training strategy? We'd love to help! Email us at training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
It's easy to invest in the initial training of physicians and reps, but if you want continued commercial success the investment should not stop there. Executives, invest in continuing education for your physicians and reps to see long-term growth, product adoption, and the results you expect from your product. In this episode, we discuss more about why this investment in continuing ed is worth it!
Related Resources:Are you ready to invest in a continuing education strategy? We'd love to help! Email us at training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
This month Liz sits down with Chanel Tsegai to discuss what works for advanced training. Throughout her career, Chanel has been a clinician, sales rep, and trainer, which gives her key insights. In this conversation, Chanel and Liz discuss what, why, and how to implement an advanced training program that meets every learner where they are.
Related Resources:Want a partner in developing your advanced training strategy? We'd love to help! Email us at training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
Chanel Tsegai
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Today, we're exploreing the keys to effective training: relevance, involvement, experience, and a problem-centered approach. Join us as we dive into conversations with experts, revealing insights to revolutionize your training methods and create impactful learning journeys.
Related Resources:
Send us your questions to training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Today, we're diving into a case study that unveils the secrets behind crafting a successful structured training program. Discover the key strategies, insights, and real-world examples to designing effective training regimens for creating an optimal training program.
Related Resources:
Send us your questions to training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
What is the value of having a training professional vs. a subject matter expert? Who should lead my training programs? What does my training lead need to know about adult learning? Can I just hire anyone from the field? Should the subject matter expert lead?
Related Resources:
Send us your questions to training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
In this month's interview, Liz speaks with Carrie Berg, who leads learning and development at a virtual healthcare company. Carrie draws on her clinical experience in exercise science and cardiac rehabilitation as well as her experience in pharmaceutical and medical device sales and sales training to discuss how to develop training programs that are relatable and reinforce information for intended audiences.
Related Resources:
Send us your questions to training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting: Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
We often get asked, "What's the best sales training process?" The truth is, we're process agnostic. We just want a sales process that works for you and your organization. In this episode, Liz and Rachel share their best practices for selecting a sales process to fit your needs.
Related Resources:
Send us your questions to training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Cumby Consulting recently partnered with an organization to identify why reps weren't closing sales for the long term. Over the course of 6 weeks, Cumby Consulting partnered with focus groups to uncover the need, brainstormed with key stakeholders to identify objections, probing questions, and key messaging, and deployed a Sales Playbook for reps to use in preparing for conversations with their customers. Listen in to hear what they learned along the way!
Related Resources:
Want help creating a sales playbook at your organization? Visit our website or contact us!
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Executives, is your new VP of Sales requesting a change to the Sales Process? How do you know when to let her do her thing and when to ask her to jump into what the company is already doing? Tune in as Liz & Rachel discuss the questions they'd ask the VP of Sales when requesting a process change.
Related Resources:
Does your team need help developing their own sales process? Reach out to us at training@cumbyconsulting.com
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Join Liz as she sits down with sales experts Dante Salvetti and Ryan Lange, who together offer years of invaluable experience in the industry. From prospecting to closing deals, their practical tips and insights are applicable for sales professionals at all levels. Tune in to learn how to successfully navigate complex sales processes and effectively handle objections today.
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Send us your questions to training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
Dante Salvetti
Ryan Lange
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Are you wondering what's next in your career? In this episode, Liz and Rachel discuss their answers to our listener question "What position should I look for next? and How should I prepare to get there?". They'll also share a special story of how the TrainSmart community has created a network of people who champion each other for years to come. Related Resources: Have a question? Email us!
Connect with us on LinkedIn:Cumby ConsultingRachel MedeirosLiz Cumby
About Cumby Consulting:Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
This month's case study looks at the power of a Med Device educator network. Tune in to hear from real members of the TrainSmart community who share about how this network has encouraged them in their current roles, connected them with other opportunities, and inspired them to create great training programs. Related Resources: Want to join the TrainSmart community? Visit our website or contact us!
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
TrainSmart is an authentic, tight-knit community created BY medical device educators FOR medical device educators. We want to elevate training beyond a one-time event to demonstrate the true value quality training adds to overall strategic business goals. These best and brightest minds from the industry will be gathering together next month for the TrainSmart Summit! This week's podcast dives into the benefits of TrainSmart and what you can expect at the 2023 Summit. We hope to see you there!
Related Resources: Want more information on the TrainSmart Summit? Visit our website or contact us!
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
The TrainSmart Summit is coming next month, and your training team should be there! Executives, listen in to this week's episode to hear how the TrainSmart Summit and corresponding community will elevate your training team and have real results for your organization.
Related Resources: Want more information on the TrainSmart Summit? Visit our website or contact us!
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
In this month's interview, Liz speaks with Rachel Edwards, Vice President of the Foot & Ankle Business Unit for Acumen in Portland, Oregon and her evolution with the company over 16 years. In this interview she discusses her unconventional pathway into the medical device world and shares her insight into accepting challenges, navigating obstacles and taking risks required for personal and professional growth.
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Send us your questions to training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
Rachel Edwards
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
We've all had it happen: despite our best efforts, there's always some attendees who show up without completing the pre-work. In this episode, Liz and Rachel answer a listener question on how to approach this pre-work dilemma in advanced training for sales reps. Should the content be re-taught? Listen in to find out!
Related Resources:
Send us your questions to training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
This month's case study dives into a physician training program that offers different training modalities along the product adoption curve. Listen in as Liz and Rachel discuss the different components of this training program and how the use of different modalities engaged physicians and provided them with the knowledge they needed - when they needed it!
Related Resources: Want help creating a blended learning program? Contact us at training@cumbyconsulting.com. Discover other Cumby Consulting case studies by following us on LinkedIn or visiting cumbyconsulting.com/services
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
In this month's Executive Insights, Liz & Rachel share their top questions for executives to ask to determine the type of training needed. These questions will help you determine the budget, time, and resources needed for your company's next training. Ask these questions to get it right!
Related Resources: Do you need help creating the right training for your company's needs? Reach out to us at training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Join us as we interview Nicole Gutierrez, a seasoned territory manager in the Bay Area cardiac monitoring industry. With 7 years of sales expertise and a background in training and education, Nicole offers invaluable insights into building impactful programs for field representatives. Discover her unique perspective on the intersection of education, learning, and customer interaction in this conversation and learn how to build a program that builds buy-in from reps and keeps teams engaged.
Related Resources:
Send us your questions to training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
Nicole Gutierrez
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
"What if someone fails my exam?" In this week's episode, Liz & Rachel discuss what do when someone fails and how that's different than a failure. Listen in to hear more about how you handle this situation is a big part of setting your company culture.
Related Resources:
Send us your questions to training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
In this week's Case Study podcast, Liz and Rachel emphasize the importance of using data-driven evaluation processes to evolve training programs. By continually evaluating the training process, companies can identify areas for improvement and optimize their programs to quickly onboard new hires. Tune in to learn more.
Related Resources:
Discover other Cumby Consulting case studies by following us on LinkedIn or visiting cumbyconsulting.com/services.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
In this month's Executive Insights, Liz and Rachel discuss the questions executives need to be asking to evaluate their training programs' effectiveness. They'll discuss questions to ask for evaluating the overall rep and physician training strategies, as well as questions to ask after every training class or major meeting (i.e., sales meetings, congresses, etc.)
Related Resources:
Need help refreshing your training program? Contact us at training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
As Naomi Soffa discusses in this interview, designing course evaluations is an art. Naomi is a full-time trainer and industry veteran with many years of training experience, as well as several years in sales, marketing, and commercial operations. Additionally, she discusses how to create a supportive learning environment that caters to a range of learner types. Join us as we discuss the complexity of competency exams and how to remain objective during an assessment.
Related Resources:
Sign up for the TrainSmart Instructional Design Fundamentals Course to learn more about the different levels of evaluation we can use to analyze the effectiveness of our training programs.
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Cumby Consulting
Rachel Medeiros
Liz Cumby
Naomi Soffa
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
You've heard us say that a needs assessment is a four to six week process, but what if you don't have time for that? Today, Liz & Rachel discuss a common question from our listeners: "What can I do if I don't have four to six weeks to dedicate to a proper needs assessment?"
Related Resources:Want help conducting a needs assessment at your organization? Sign up for our OnDemand course or contact us at training@cumbyconsulting.com.
Connect with us on LinkedIn:Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Recently a client came to us with a makeshift training plan for reps and physicians with a desire to make a strategic and scalable solution for growth. Listen in to this case study as Liz and Rachel discuss how they conducted a needs assessment at the company to understand the true training need... which was quite different than what was expected!
Related Resources:Want help conducting a needs assessment at your organization? Contact us at training@cumbyconsulting.com.
Discover other Cumby Consulting case studies by following us on LinkedIn or visiting cumbyconsulting.com/services.
Connect with us on LinkedIn:Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Liz and Rachel share their top 4 tips for acing the interview during the needs assessment process. Learn great questions you can ask and ways you can draw the information out of your interviewees. Get the most out of your time by following these great tips!
Related Resources:Want more help preparing for your needs assessment interviews? Sign up for the TrainSmart Needs Assessment and Strategy Development course for an in-depth look at the interview process.
Connect with us on LinkedIn:Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
In this week's Executive Insight, Liz and Rachel explore the importance of bringing in an outside perspective and what can be gained from this fresh point of view. Listen in to why this investment in an unbiased ear truly is worth it.
Related Resources:Do you need an unbiased ear to complete your needs assessment? Reach out to us at training@cumbyconsulting.com
Connect with us on LinkedIn:Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Michelle Lynch joins Liz in this month's interview episode to discuss the importance of conducting a Needs Assessment before making changes to a company's training program. With experience as both a pharma and med device in-house trainer, and as an outside consultant, Michelle is able to provide valuable insight into how to perform an assessment and then effectively deliver recommendations.
Related Resources:
The TrainSmart Needs Assessment and Strategy Development course will provide you with interview guides for interviewing all of your key stakeholders. Sign up today!
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
Michelle Lynch
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
What's the difference between graphic design and instructional design? Do I need to know both? This month's Q&A dives into the differences between graphic design and instructional design and how they can work together to deliver engaging training programs that increase the retention of your product knowledge.
Related Resources:
Sign up for one of our OnDemand learning courses to learn more about instructional design and graphic design as you continue to add to your skills!
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Over time, it's easy for your physician webinar to become crowded with all of your product's key learnings. In this week's episode, Liz and Rachel share a case study where they helped a company go "back to basics" by applying the adult learning principles to highlight key points of the procedure. This helped simplify the slides and the company's messaging in the process.
Related Resources:Discover other Cumby Consulting case studies by following us on LinkedIn or visiting cumbyconsulting.com/services.
Connect with us on LinkedIn:Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Is your training program outdated? Execs, tune in to hear Liz & Rachel's top 4 clues that it's time for a refresh. This episode will empower you to identify elements of a stale training program that you can easily pin-point by visiting your company's next training.
Related Resources:Need help refreshing your training program? Contact us!
Connect with us on LinkedIn:Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Today, Liz speaks with Marc Vosler about his career path within the medical device arena. Using his extensive industry experience of over 30 years, Marc explores the foundations of course structure, building assessments, using application exercises rather than traditional lectures, and developing learning plans that work for adult learners. As the founder of Vosler Consulting, Marc Vosler shares his insight based on the combination of his experiences in sales, marketing, and training.
Related Resources:
Sign up for Cumby Consulting's Instructional Design Fundamentals course for an in-depth look at how to go through the instructional design process.
Need help with graphic design? Take our Graphic Design for Medical Device Educator's course!
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
Marc Vosler
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Even if you have a standardized field training program, it can be hard to keep your field sales trainers (FSTs) on track. In this episode, Liz and Rachel provide best practices for guiding your FSTs back to your messaging and agenda as they support your training program.
Related Resources:Creating a playbook for your field trainers provides clear expectations and ensures consistent training across the organization. Sign up for our Field Training Playbook OnDemand Course, where you’ll be guided through the process of creating a playbook for your field trainers which communicates the expectations for the new hire and for the field trainer in their role of mentoring.
Have your own training question you want answered on the podcast? Email it to training@cumbyconsulting.com.
Connect with us on LinkedIn:Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Field training creates confident and informed sales reps, while building company culture. Listen in to this month's case study to hear how Cumby Consulting helped one company ensure consistent messaging and eliminate confusion as new reps move between the classroom and real-world experiences. Rachel and Liz discuss how a formalized field training program creates credibility and allows for honest peer dialogue, all while keeping training relevant to the real world.
Related Resources: Discover other Cumby Consulting case studies by following us on LinkedIn or visiting cumbyconsulting.com/services.
Connect with us on LinkedIn:Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
YES, print it out! Printable checklists keep field trainers on task and in line with company messaging. Tune in this week to hear Liz and Rachel discuss why this TrainSmart tip is vital to the success of your field training program.
Related Resources:Creating a playbook for your field trainers provides clear expectations and ensures consistent training across the organization. Sign up for our Field Training Playbook OnDemand Course, where you’ll be guided through the process of creating a playbook for your field trainers which communicates the expectations for the new hire and for the field trainer in their role of mentoring.
Connect with us on LinkedIn:Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Not every great rep makes a great field trainer. It's easy to poise field trainer incentive programs as the next step in a rep's career, but it's so much more than that! Executives, be sure to listen in to this month's Executive Insight for more conversation on field training and your company's strategy.
Related Resources:Need help developing your field training strategy? Contact us!
Connect with us on LinkedIn:Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
In this month's episode, Liz is joined by Tim Lew to discuss the crucial topic of building a successful and lasting field sales training program. Throughout the interview, Tim shares his insights on collaborating with all stakeholders to create a consistent and engaging training program that follows adult learning principles. He emphasizes the importance of selecting the right leaders to run these programs and delves into why it matters for the success of the initiative. Tune in to learn how to develop a field sales training program that stands the test of time!
Related Resources:Sign up for our "Developing a Field Training Playbook" OnDemand course to help you develop your company's playbook.
Connect with us on LinkedIn:Cumby Consulting
Rachel Medeiros
Liz Cumby
Tim Lew
About Cumby Consulting:Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
The topic of this month's question is the gap between training and the first case. What happens to retention during this gap? Our discussion revolves around refresher training and memory retention using adult learning principles.
Related Resources:Have your own training question you want answered on the podcast? Email it to training@cumbyconsulting.com.
Connect with us on LinkedIn:Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
In this month’s case study, we discuss how scaling a training program begins with understanding the training need and the goal of the program itself. Learn how to develop a program for maximum effectiveness by identifying training goals, recognizing differences in adoption curves, and addressing obstacles to physician adoption.
Related Resources:Discover other Cumby Consulting case studies by following us on LinkedIn or visiting cumbyconsulting.com/services.
Connect with us on LinkedIn:Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
In this month's "Executive Insight," we discuss finding the right target audience and qualifying them before they attend company-sponsored events. During the discussion, we also discuss how physician learning curves affect product adoption at the individual level.
Related Resources:Need help creating a physician training strategy? Contact us!
Connect with us on LinkedIn:Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Dr. Natalia Callaway joins Liz in today's episode for a lively discussion on physician training. Dr. Callaway shares her insights on using case studies in physician training and the benefits of sharing the things that didn't work in the procedure as a way to communicate procedural rationale. Liz and Dr. Callaway also discuss the benefits of advanced learning opportunities for physicians and how their training has shifted for a global audience.
Related Resources:Dr. Callaway mentions the book The Culture Map: Breaking Through the Invisible Boundaries of Global Business by Erin Meyer as a source of her learning lately.
Connect with us on LinkedIn:Dr. Natalia Callaway
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:Cumby Consulting creates opportunities for disruptive medical device companies to bring new lifesaving and/or life-enhancing solutions safely to the world by creating focused, strategic, and efficient training programs. Our experienced team of medical device professionals partners with senior leadership to understand the needs of the organization and deliver repeatable & scalable training - for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams - aligning with the company’s strategic business goals.
This week we jump into discussing our answers to a listener question: "What do I do if my facilitator falls flat?" Tune in to learn steps for delivering critical feedback and coaching to your facilitators.
Related Resources:Have your own training question you want answered on the podcast? Email it to training@cumbyconsulting.com.
Connect with us on LinkedIn:
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting creates opportunities for disruptive medical device companies to bring new lifesaving and/or life-enhancing solutions safely to the world by creating focused, strategic, and efficient training programs. Our experienced team of medical device professionals partners with senior leadership to understand the needs of the organization and deliver repeatable & scalable training - for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams - aligning with the company’s strategic business goals.
In this case study, we deep dive into a faculty preparation course we developed for a client. Join us to hear how implementing this course impacted the training and to learn tips you can apply to account for differences in presentation styles.
Related Resources:Take our facilitation archetype quiz to learn more about your own facilitation style. Discover other Cumby Consulting case studies by following us on LinkedIn or visiting cumbyconsulting.com/services. TrainSmart members can download our Virtual Physician Training handout for an overview of the content to include in the faculty preparation course.
Connect with us on LinkedIn:Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting creates opportunities for disruptive medical device companies to bring new lifesaving and/or life-enhancing solutions safely to the world by creating focused, strategic, and efficient training programs. Our experienced team of medical device professionals partners with senior leadership to understand the needs of the organization and deliver repeatable & scalable training - for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams - aligning with the company’s strategic business goals.
In our new "Executive Insights" segment, Liz and Rachel discuss what executives should be thinking about when investing in physician KOL facilitators. Tune in to understand why training KOLs on facilitation skills is a worthy investment.
Related Resources:Need help training your KOL facilitators? Contact us to hear more about our facilitation bootcamps.
Connect with us on LinkedIn:Rachel Medeiros
Liz Cumby
About Cumby Consulting:Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
This episode features an interview between Liz and Cristina Baker about facilitating training. With over 18 years of experience as a medical educational device trainer, Cristina shares her insights into best practices for instructional design and effective communication with physicians from different professional backgrounds, as well as how to provide critical feedback to improve performance. Experience the challenges and success of crafting learning experiences and educational design with Cristina and Cumby Consulting, and follow us for tips, questions, and case studies throughout the month.
Related Resources:Sign up for our upcoming webinar, "What Does Trained Mean?" for best practices for evaluating proficiency at cumbyconsulting.com/courses.
Connect with us on LinkedIn:Cristina Baker
Cumby Consulting
Rachel Medeiros
Liz Cumby
About Cumby Consulting:Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
The Cumby Consulting gang is here again this week to take a look back at 2022 and what we are looking forward to in 2023. We hope that as we reflect on our wins from 2022 - both big & small - that you will take some time to name some of your own wins from this past year. Hear some more about our favorite projects, goals for the coming year, and our hopes for YOU, our listeners, in 2023!
What are you hoping for in 2023?
Connect with us on LinkedIn:
Rachel Medeiros
Liz Cumby
Alex Paxton
Leslie Whitehead
Michele Kong
Erin Butler
Danielle Correa
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Happy Holidays! From our team to you & yours, we hope that this holiday season is full of the things you enjoy. In this week's episode, you get to hear from the whole gang as we chat about our favorite holiday traditions, including international Christmas markets, Santa and Grinch appeareances, and cutting down trees.
We also discuss how we unplug from work in order to be fully present and relax during the holiday season. Share your secrets with us! How do you unplug during the holidays?
Connect with us on LinkedIn:
Rachel Medeiros
Liz Cumby
Alex Paxton
Leslie Whitehead
Michele Kong
Erin Butler
Danielle Correa
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
This week we go behind the voice of Liz's podcast partner, Rachel Medeiros. Rachel shares her distinct journey in becoming an instructional designer and how her past profession is impacting her career today. Liz even talks Rachel into revealing her pet peeves, favorite foods and ways she relieves stress.
Related Resources:
Connect with Liz on LinkedIn to learn more about her!
Connect with us on LinkedIn:
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
We are turning the tables on Liz this week as Rachel interviews her. Get an inside look at Liz - everything from her breakfast of champions to her pet peeves. She also sheds light on the things that have most greatly impacted her career, making her the business & training leader she is today.
While we are getting personal this month with Liz and the Cumby Consulting team, you'll still take away some professional & personal nuggets to help you in your own career and beyond.
Related Resources:
In this week's podcast Liz mentions some of her favorite podcasts: Serial, Revisionist History, Fit Body, Happy Joints, and Happier with Gretchen Rubin. Connect with Liz on LinkedIn to learn more about her!
Connect with us on LinkedIn:
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
How has your new hire training program changed over the last several years? In this episode, Liz and Rachel discuss how they worked with a client to develop a strategic new hire training program to onboard reps faster and with less time in the in-person classroom. By intentionally choosing to place training content in virtual learning, classroom training, or field training opportunities, Cumby Consulting created a phased training program that engaged reps and helped them retain all of the information they needed to successfully cover cases. Listen in to hear more!
Related Resources:
Need help building your new hire training strategy? Contact us at training@cumbyconsulting.com.
TrainSmart members can download our Choosing Your Training Modality handout to help them choose the right training modality for the content being taught.
Connect with us on LinkedIn:
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
eLearning doesn't have to suck. It can be interactive, problem-centered, and relevant to the real world. In this episode, Liz and Rachel discuss a recent eLearning project where they helped a client develop a product overview module that left reps excited and ready to sell. Come hear how the project morphed over time and how Cumby Consulting communicates with clients throughout the development process to create engaging and effective eLearning.
Related Resources:
Need help creating effective and engaging eLearning at your organization? Contact us at training@cumbyconsulting.com.
Connect with us on LinkedIn:
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
This week Liz and Rachel discuss how Cumby Consulting helped an organization scale and adapt its current U.S.-based physician training program to a global virtual training program. Tune in to hear the process, outcome, and key learnings during this partnership between Cumby Consulting and its client.
Related Resources:
TrainSmart members can download the Physician & Staff Learner Personas document to review keys for developing physician training. Ready to sign up for the TrainSmart community? Visit cumbyconsulting.com/TrainSmart.
Need help creating scalable physician training programs at your organization? Contact us at training@cumbyconsulting.com.
Connect with us on LinkedIn:
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Competency exams ensure reps know the IFU and can cover the case accordingly. In this week's episode, Liz & Rachel dive into a case study of how Cumby Consulting worked with a company to develop and implement a competency exam for their reps. Listen in to hear the process and best practices for using competency exams.
Related Resources:
TrainSmart members can download the Exam Best Practices handout to review best practices for creating and administering practical exams. Ready to sign up for the TrainSmart community? Visit cumbyconsulting.com/TrainSmart.
Need help developing a competency exam at your organization? Contact us at training@cumbyconsulting.com.
Connect with us on LinkedIn:
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Working with consultants can save you time, energy, and money, or it can cost you more time, energy, and money. Choosing the right consultant to work with and setting clear expectations for how to work together can save you a lot of headaches and resources. In this episode, Liz and Rachel discuss how Cumby Consulting is more than a "vendor" and what they do to get to know their clients on a personal and professional level. Tune in to hear best practices for establishing a working agreement with your consultants to ensure the project is completed on time, on budget, and to your standards.
Related Resources:
Want to learn more about what Cumby Consulting has to offer? Visit cumbyconsulting.com.
Need help clearly articulating the project to your consultant? TrainSmart members can access our project brief and working agreement templates! Join the TrainSmart Community today!
Connect with us on LinkedIn:
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
When was the last time you attended an all-day training? This can be a great way to put yourself in your learners' shoes as you work to understand why pre-work doesn't get done, why last minute dropouts might be necessary, and why every training should allow for movement and a variety of activities.
Related Resources:
Want to join a community who can help you brainstorm solutions to these common problems? Visit cumbyconsulting.com/TrainSmart.
Connect with us on LinkedIn:
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
You're more than a meeting planner. Even though you know this is true, you need to be intentional about communicating your value and the value of your training programs to senior leadership. Join Liz & Rachel as they discuss how to communicate with senior leaders regarding your successes and how to ask them for the support you need.
Related Resources:
TrainSmart members can download the Journal of Accomplishments to track their training programs' successes. Ready to sign up for the TrainSmart community? Visit cumbyconsulting.com/TrainSmart.
Connect with us on LinkedIn:
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Taking dedicated time away will save you time and reap great benefits for your organization. Tune in to hear Liz & Rachel discuss the importance of investing in yourself and your own learning. Hear Liz's tips for explaining to your boss why the time away and cost of professional development is worth it for your company.
Related Resources:
Are you ready to invest in yourself and join the TrainSmart community? Visit cumbyconsulting.com/TrainSmart.
Connect with us on LinkedIn:
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Where do you go when you need a training resource or idea? Do you have a list of others in the industry who can help you at any time? That's the beauty of the TrainSmart community. TrainSmart is an authentic, tight-knit community of medical device educators to support your growth and development-both professionally & personally. In this episode, Liz discusses why she started TrainSmart and how she has seen the community develop over the last six years.
Join us all month long as we discuss why professional development is so important for medical device educators. Connect with us on LinkedIn @cumbyconsulting to share your ideas and learn more about how you can connect to this great community.
Related Resources:
The TrainSmart community is made up of overachieving training experts – like you – looking to enhance their professional development with proven training methodologies. Don’t miss out! Join today! Learn more and sign up at cumbyconsulting.com/TrainSmart.
Want to know more about this year's summit? View the 2022 TrainSmart Summit agenda.
Connect with us on LinkedIn:
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Tune in to hear Liz & Rachel's favorite training tricks to engage adult learners. As Rachel says, "Adults are sometimes the worst and sometimes the best. It's about bringing out the best in them as we work to train them." Today, they are sharing how they do that! Tune in!
Be sure to listen to Episode 36 "Focus on Adult Learning" with guest, Kerry Engler.
Related Resources:
Ready to go a step further? Take our Adult Learning Certificate for Medical Device Educators course to further enhance your training for your adult audience.
The TrainSmart Toolkit contains this quick reference one-pager: Best Practices for Training Adult Learners.
Connect with us on LinkedIn:
Liz Cumby
Rachel Medeiros
About Cumby Consulting
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
We all want to appear knowledgeable and intelligent, but when you are learning something for the first time mistakes are bound to happen. Learners need a safe environment to try & fail so that they can try again & succeed.
Liz & Rachel share the routines they build into their training programs to ensure a safe space for learners.
Be sure to listen to Episode 36 "Focus on Adult Learning" with guest, Kerry Engler.
Related Resources:
Ready to go a step further? Take our Adult Learning Certificate for Medical Device Educators course to further enhance your training for your adult audience.
The TrainSmart Toolkit contains this quick reference one-pager: Best Practices for Training Adult Learners.
Connect with us on LinkedIn:
Liz Cumby
Rachel Medeiros
About Cumby Consulting
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Our motivations for attending a training course and our past educational traumas play a significant role in our current adult learning experiences. Today, Liz & Rachel share their unique viewpoints that shape their experiences both as a learner and a facilitator. This is a can't miss conversation for all trainers.
Be sure to listen to Episode 36 "Focus on Adult Learning" with guest, Kerry Engler.
Related Resources:
Ready to go a step further? Take our Adult Learning Certificate for Medical Device Educators course to further enhance your training for your adult audience.
The TrainSmart Toolkit contains this quick reference one-pager: Best Practices for Training Adult Learners.
Connect with us on LinkedIn:
Liz Cumby
Rachel Medeiros
About Cumby Consulting
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Think about yourself as a learner. You are sitting in a training. How do you want to learn? Chances are you want to be involved in the process and have some autonomy. You need a safe environment with fresh ideas and more than just an exam to test your knowledge.
Today's guest, Kerry Engler, is an experienced change consultant, instructional designer, and facilitator. She shares how incorporating adult learning principles fosters community and creates successful training programs - all with different learning styles in mind.
Join us each Wednesday this month as we dive deeper on training for adult learners.
Related Resources:
Ready to go a step further? Take our Adult Learning Certificate for Medical Device Educators course to further enhance your training for your adult audience.
The TrainSmart Toolkit contains this quick reference one-pager: Best Practices for Training Adult Learners.
Connect with us:
Liz Cumby
Kerry Engler
About Kerry Engler:An experienced change consultant, instructional designer, and facilitator, Kerry is dedicated to building individual, team and organization capacity through learning experiences that harness individual strengths, team wisdom in a dynamic learning community. Kerry designs and facilitates strategic learning solutions that help teams learn through change. learnthroughchange.com
About Cumby Consulting
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
There are so many tools & technologies out there to enhance your training programs, so where do you start?
Tune in today to get Liz & Rachel's top 4 technologies that they use on a regular basis. Do you have a favorite tool or technology? Tell us about it on LinkedIn @CumbyConsulting and help your fellow med educators!
Missed Liz & Barbara's conversion in episode 31, "The Wide World of Sales Training"? Go back and listen!
Related Resources:
Quizlet
Kahoot
Allego
Jamboard
Connect with us on LinkedIn:
Liz Cumby
Rachel Medeiros
About Cumby Consulting
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
One of the biggest training misconceptions out there is that training is a one-time event, usually narrowed down to the new hire training class. Myth busted!
Since training is definitely not a one-time event, how often should we have it? The answer: all the time! But, don't let that scare you. You do not need to hold large scale training classes to implement a culture of continual learning. It could be as simple as a 5-minute reinforcement conversation with the sales manager. Listen in on Rachel & Liz's conversation to hear how they have seen continual sales training work in the real world.
Missed Liz & Barbara's conversion in episode 31, "The Wide World of Sales Training"? Go back and listen!
Connect with us on LinkedIn:
Liz Cumby
Rachel Medeiros
About Cumby Consulting
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Knowing the in's and out's of your products is vital for any sales rep. Equally as important is how to get your product into the hands of the physicians - and that's where the sales process comes in.
Today, Liz & Rachel explore how product training competency is intertwined with the sales process and some best practices for combining them in a training program.
Missed Liz & Barbara's conversion in episode 31, "The Wide World of Sales Training"? Go back and listen!
Connect with us on LinkedIn:
Liz Cumby
Rachel Medeiros
About Cumby Consulting
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Generally speaking sales reps are a fun and energetic crowd to be around. Knowing their motivations and personality traits is a good start to designing a training program, but let's take it one step further between the new sales hire and your existing sales team. The components you use to put together a successful program for each audience are going to be different.
In today's episode, Liz & Rachel hash out the keys to training these two important audiences.
Missed last week's episode? Go back to hear Liz & Barbara's conversion in episode 31, "The Wide World of Sales Training".
Related Resources:Check out the Sales Rep Profile handout by joining the TrainSmart Toolkit.
Looking for more? Our "Take It Virtual" course explores best use scenarios for both new hires and existing reps. Check out this self-paced, on-demand course today.
Connect with us on LinkedIn:
Liz Cumby
Rachel Medeiros
About Cumby Consulting
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
What immediately comes to mind when you think of Sales Training? It could be new hire training classes, or training on new products. There is so much that goes into a quality sales training program, from the modalities and facilitators to the content and assessments. We touch on all of it in today's episode.
Our guest, Barbara Samaha is a 14-year veteran in global sales training - and she has some great nuggets to share! Whether you are new to training or a seasoned trainer, this one's for you!
Tune in all month as we share some sales training gold. Give us your hot takes @CumbyConsulting on LinkedIn.
Related Resources:
Barbara mentions her use of Qstream, to help sales retain what they've learned.
In-person trainings are back! It's time to brush up on your skills with our Facilitation Bootcamp for In-Person Training. Held the day before the TrainSmart Summit, combine these two events for 3 full days of professional enrichment.
Once every two years, Cumby Consulting holds the TrainSmart Summit, a 2-day, in-person, hands-on event for medical device educators. Bring your training challenge and leave with a detailed action plan you can take back and implement! To keep the Summit as personalized as possible, spots are extremely limited. Reserve your place today at cumbyconsulting.com/courses.
Connect with us on LinkedIn:
Liz Cumby
Barbara Samaha
About Cumby Consulting
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Gone are the days of slapping up a presentation and testing learners with questions at the end. Today's eLearning modules are filled with interactivity to keep your learner's engaged on the topic at hand. What topics are ideal for this training modality?
Find out in today's episode as Liz & Rachel discuss their favorite learning material for self-paced modules and when to use voiceover - or not.
Make sure to listen to Liz's conversation with Denise & Lindsay in episode 27, "Finding Success with Multiple Training Modalities."
Related Resources:
We've developed two helpful handouts in planning your best training program: Choosing Your Training Modality & the Training Complexity Matrix. Join our TrainSmart Toolkit to access this and more.
Once every two years, Cumby Consulting holds the TrainSmart Summit, a 2-day, in-person, hands-on event for medical device educators. Bring your training challenge and leave with a detailed action plan you can take back and implement! To keep the Summit as personalized as possible, spots are extremely limited. Reserve your place today at cumbyconsulting.com/courses.
Connect with us on LinkedIn:
Liz Cumby
Rachel Medeiros
About Cumby Consulting
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
The world of virtual classrooms has exploded over the past couple of years and proven that it isn't going anywhere. So where and when should we as trainers use them in our programs?
Liz & Rachel discuss some of the best topics for virtual classroom training. And remember, this ain't your momma's webinar (there's a place for those too). A virtual classroom is meant to be as interactive (or maybe more so) as an in-person classroom. Ideally, virtual classrooms are two-way discussion based trainings.
Make sure to listen to Liz's conversation with Denise & Lindsay in episode 27, "Finding Success with Multiple Training Modalities."
Related Resources:
We've developed two helpful handouts in planning your best training program: Choosing Your Training Modality & the Training Complexity Matrix. Join our TrainSmart Toolkit to access these and more.
Once every two years, Cumby Consulting holds the TrainSmart Summit, a 2-day, in-person, hands-on event for medical device educators. Bring your training challenge and leave with a detailed action plan you can take back and implement! To keep the Summit as personalized as possible, spots are extremely limited. Reserve your place today at cumbyconsulting.com/courses.
Connect with us on LinkedIn:
Liz Cumby
Rachel Medeiros
About Cumby Consulting
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
We all know that in-person classroom training builds connection and community among the learners and the company more so than any other modality, but is that worth the budget line for travel & lodging? Check out why we think so in today's episode.
In addition to connecting sales with each other and the company, Liz & Rachel discuss the ideal situations to use in-person training - even when you have other, perhaps less costly, modalities at your fingertips.
Make sure to listen to Liz's conversation with Denise & Lindsay in episode 27, "Finding Success with Multiple Training Modalities."
Related Resources:
We've developed two helpful handouts in planning your best training program: Choosing Your Training Modality & the Training Complexity Matrix. Join our TrainSmart Toolkit to access this and more.
Once every two years, Cumby Consulting holds the TrainSmart Summit, a 2-day, in-person, hands-on event for medical device educators. Bring your training challenge and leave with a detailed action plan you can take back and implement! To keep the Summit as personalized as possible, spots are extremely limited. Reserve your place today at cumbyconsulting.com/courses.
Connect with us on LinkedIn:
Liz Cumby
Rachel Medeiros
About Cumby Consulting
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
If we've learned anything over the last 2 years, it's to be flexible in our training plans. We've navigated the ups & downs of in-person training, switching to virtual classrooms, and migrating content to eLearnings. We have a host of modalities at our disposal, so let's use them wisely.
This month, we are looking at different training modalities, exploring how & when to use them to develop the best training program for our learners. In today's episode, Liz talks with Denise & Lindsey, training vets who have found success by using multiple modalities - whether it's for new hire training or continued sales force education.
Listen in all month as we share some great nuggets! We want to hear from you, too! Share with us your best (or worst) stories of using multiple training modalities on LinkedIn @CumbyConsulting.
Related Resources:
We've developed two helpful handouts in planning your best training program: Choosing Your Training Modality & the Training Complexity Matrix. Lindsay & Denise mention the use of Icebreakers in their sessions, which you can also find in our toolkit! Join our TrainSmart Toolkit to access these and more.
Once every two years, Cumby Consulting holds the TrainSmart Summit, a 2-day, in-person, hands-on event for medical device educators. Bring your training challenge and leave with a detailed action plan you can take back and implement! To keep the Summit as personalized as possible, spots are extremely limited. Reserve your place today at cumbyconsulting.com/courses.
Connect with us on LinkedIn:
Liz Cumby
Denise Ambrose
Lindsay Moskovitz
About Cumby Consulting
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Remember back in your school days when the teacher would allow you to use a notecard during your test? You'd write down everything you could on that little 3x5. You may have aced the exam, but did you really learn anything?
The purpose of level 3 assessments is to ensure that your new sales rep is credible & confident in real life (IRL) situations. Do they get to use aids IRL? Then by all means, allow them that opportunity during the assessment, but nobody is going to pull out a 3x5 notecard when speaking to a physician (or at least we hope not!).
In this week's episode, Liz & Rachel discuss this all important question: when is it appropriate to use notes or handouts and when is it not? We want learners who use their notes as practice tools to develop their confidence instead of those who use them as a crutch to pass a test.
Engage with us on LinkedIn @CumbyConsulting.
Next month, we are focusing on Teaching Modalities! See you next week!
Related Resources:
Once every two years, Cumby Consulting holds the TrainSmart Summit, a 2-day, in-person, hands-on event for medical device educators. Bring your training challenge and leave with a detailed action plan you can take back and implement! To keep the Summit as personalized as possible, spots are extremely limited. Reserve your place today.
Connect with us on LinkedIn:
Liz Cumby
Rachel Medeiros
About Cumby Consulting
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Show of hands... who likes to take surveys after an event? While some surveys can be monotonous, tedious, too long or too boring, yours don't have to be. It could be as simple as asking the right questions, and avoiding the wrong ones!
Today, Liz and Rachel give you their hot takes on questions they love to ask and questions they avoid on their level 1 smile sheets (don't know what a level 1 smile sheet is? Head over to episode 22 "More than a Smile Sheet with Mara Velez").
What survey questions are must-haves for you? Engage with us on LinkedIn @CumbyConsulting.
Related Resources:
We've developed a Post-Course Survey Questions handout to help with your course evaluation. Join our TrainSmart Toolkit to access this and more.
Connect with us on LinkedIn:
Liz Cumby
Rachel Medeiros
About Cumby Consulting
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Our goal for training assessments is for everyone to pass. We want our learners to feel confident with their new knowledge when they walk into their evaluation. An important part of that is grader reliability and consistency. If grader A and grader B score the same answer on completely different ends of the spectrum, our learners will feel deflated when they get the "hard graders". That's not the goal. Learners need to know they are being graded fairly & consistently.
Today's episode focuses on strategies for creating intergrader reliability. Liz & Rachel discuss how to create safe spaces for your learners, train your graders, get them on the same page, and more.
If you didn't catch Liz & Mara's whole conversation, make sure to go back and listen to episode "22 | More than a Smile Sheet". There is more great discussion on intergrader reliability!
Connect with us on LinkedIn:
Liz Cumby
Rachel Medeiros
About Cumby Consulting
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
You know that folded little piece of paper in your product packaging? The one with the itty-bitty font that no one reads? In Today's episode, Liz & Rachel walk you through how to take the often-ignored, but vital instructions for use, and turn it into a training gem! Developing an assessment rubric from your product's IFU is a process, but will be well worth it in the end.
Catch our Course Evaluation kick-off episode, "22 | More than a Smile Sheet", with Mara Velez if you haven't already.
Related Resources:
We've developed a Field Evaluation Template to help with your course evaluation. Join our TrainSmart Toolkit to access this and more.
Connect with us on LinkedIn:
Liz Cumby
Rachel Medeiros
About Cumby Consulting
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
When evaluating our training, it's easy to get stuck in a rut using a quick survey and a smile sheet. We gain feedback on the food, the room temperature and even speaker quality, but it doesn't really tell us if anyone learned anything.
In this week's episode, Liz sits down with Mara Velez, who has an extensive background in behavior change and instructional design. Mara shares her experiences with different levels of assessment to gain insights on what actually matters to the business: Did attendees actually learn anything? Are they able to apply this new knowledge?
If you're interested in switching from Smile Sheets to Evaluation Rubrics, listen in! You'll find some practical ways to get started.
How do you evaluate your courses? We'd love to hear your experiences! Share with us on LinkedIn @CumbyConsulting.
Related Resources:
We've developed a Field Evaluation Template to help with your course evaluation. Join our TrainSmart Toolkit to access this and more.
Connect with us on LinkedIn:
Liz Cumby
Mara Velez
About Mara Velez, Argos Behavior ChangeMara is the principal learning and organizational change consultant at Argos Behavior Change. She has more than 20 years of experience in developing high-quality learning and organizational change interventions. Her area of expertise is in developing training on the complexity of managed markets, reimbursement for specialty pharmaceuticals, and compliance for managed care account managers and field sales teams. Mara has also developed learning interventions in other industries including banking, construction, telecom, not-for-profit, and higher education for learners at all levels, from entry-level positions to knowledgeable leaders and managers.
https://www.argosbehaviorchange.com/
About Cumby Consulting
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
There's many cautionary tales when it comes to working in silos. Training can develop an amazing program, but if Sales Leadership doesn't agree or re-enforce, all of that training is wasted. What if Marketing has been working independently and does not provide tools that align with either Training or Sales? These are real-life scenarios that can derail a company's ability to hit their goals.
In today's episode, Liz & Rachel share their experiences on breaking down these silos by setting goals & responsibilities that all can agree to and by using of a working agreement on the how's, what's, & when's of communication.
We'd love to hear your experiences on silos - how do you break them and work cohesively? Share with us on LinkedIn @CumbyConsulting.
Catch the full episode with Amie Borgstrom, "18 | Training Value for the Whole Organization"
Related Resources:
Let us walk you through the Needs Assessment Process with our OnDemand Course, complete with a companion workbook.
Join our TrainSmart Toolkit to access handouts such as: Needs Assessment Process
Connect with us on LinkedIn:
Liz Cumby
Rachel Medeiros
About Cumby Consulting
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
After pouring through the Needs Assessment, you're ready to deliver your impressive recommendations to the leadership team. This week's episode walks you through how best to communicate to the executives and get their buy-in. Go even further by doing an empathy map - putting yourself in their shoes is a great reminder to frame your recommendations with what they care most about.
Continue the conversation with us on LinkedIn @CumbyConsulting, sharing your own best practices or questions.
Catch the full episode with Amie Borgstrom, "18 | Training Value for the Whole Organization"
Related Resources:Let us walk you through the Needs Assessment Process with our OnDemand Course, complete with a companion workbook.
Join our TrainSmart Toolkit to access handouts such as: Empathy Map and Calculating ROI
Connect with us on LinkedIn:
Liz Cumby
Rachel Medeiros
About Cumby Consulting
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Let's get into the nitty-gritty! What really is a needs assessment? How long does it take and where do I start? Liz & Rachel are answering these questions and more, walking you through the 7 steps you'll take to reach 1 impressive recommendation.
What about you? Have you ever conducted a thorough Needs Assessment? Share your experiences with us on LinkedIn @CumbyConsulting.
Catch the full episode with Amie, "18 | Training Value for the Whole Organization"
Related Resources:
Let us walk you through the Needs Assessment Process with our OnDemand Course, complete with a companion workbook.
Join our TrainSmart Toolkit to access handouts such as: Needs Assessment Process
Connect with us on LinkedIn:
Liz Cumby
Rachel Medeiros
About Cumby ConsultingCumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Aligning your training strategy with the business strategy and goals is critical to not only the success of your training programs, but to the organization as a whole. So how do you get aligned? A Needs Assessment.
This week, Liz sits down with Amie Borgstrom, a med device executive for over 25 years, to discuss the needs assessment process and the value training brings. From the importance of repeatable & scalable programs and working in tandem with sales and marketing, to hints about increasing your training budget and communicating your plan to executives, they chat about it all.
Stay tuned all month as we continue to go through what a successful needs assessment looks like and how to implement it yourself.
Engage with us on LinkedIn @CumbyConsulting
Related Resources:
Let us walk you through the Needs Assessment Process with our OnDemand Course, complete with a companion workbook.
Connect with us on LinkedIn:
Liz Cumby
Amie Borgstrom
About Cumby Consulting
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Learning objectives can seem like a table of contents that you just want to skip over to get to the "good stuff." Today, Liz & Rachel dig in on why learning objectives are so important, how many to include and how to write objectives that will measure your training success.
Catch the full episode with Rachel, "14 | Instructional Design is More than PowerPoint"
Related Resources:
Our biennial TrainSmart Summit is a 2-day workshop for training professionals. Taking place this September, we'll tackle a range of topics and further develop our instructional design skills. Register today!
Join our TrainSmart Toolkit to access these handouts: Bloom's Taxonomy Verbs
Connect with us on LinkedIn:
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
"It's just a 1 hour course. You can get it to me tomorrow morning, right?"
How long does it REALLY take to develop a great training course. This week, Rachel and Liz walk through the variables that all add up to the time it actually takes to develop a stellar course.
What are your thoughts? Let us know @CumbyConsulting on LinkedIn.
Catch the full episode with Rachel, "14 | Instructional Design is More than PowerPoint"
Related Resources:
Our biennial TrainSmart Summit is a 2-day workshop for training professionals. Taking place this September, we'll tackle a range of topics and further develop our instructional design skills. Register today!
Join our TrainSmart Toolkit to access these handouts: ADDIE Model, Choosing a Training Modality
Connect with us on LinkedIn:
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Calling all feedback! Managing the feedback loop can be such a challenge. From busy reviewers and conflicting opinions to ineffective and unspecific feedback, instructional designers can be caught in the middle of a feedback tornado: swirling around, but never arriving at actionable feedback. Today, Liz & Rachel continue their conversation on how to give and get effective feedback on instructional design materials.
Engage with us on LinkedIn @CumbyConsulting
Catch the full episode with Rachel, "14 | Instructional Design is More than PowerPoint"
Related Resources:
Our biennial TrainSmart Summit is a 2-day workshop for training professionals. Taking place this September, we'll tackle a range of topics and further develop our instructional design skills. Register today!
Join our TrainSmart Toolkit to access these handouts:ADDIE Model, Document Feedback, eLearning Feedback
Connect with us on LinkedIn:
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Instructional design can often be overlooked by focusing on a PowerPoint deck. This week kicks off our spotlight on instructional design. Rachel Medeiros is bringing her K-12 education background and her love of the ADDIE model to life in this week's episode. Tune in for advice to novice and experienced instructional designers and best practices for managing the feedback cycle.
Engage with us on LinkedIn @CumbyConsulting
Related Resources:
Our biennial TrainSmart Summit is a 2-day workshop for training professionals. Taking place this September, we'll tackle a range of topics and further develop our instructional design skills. Register today!
Join our TrainSmart Toolkit to access these handouts: ADDIE Model, Document Feedback, eLearning Feedback
Connect with us on LinkedIn:
Rachel Medeiros
Liz Cumby
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
We need to know... Are you "Team Before" or "Team After"?
There are pros and cons of using your field trainers both before your in-house training and after your in-house training. Listen to today's episode as Liz & Rachel share their takes on the best time to use field trainers to enhance the overall learning of your new hires.
Make sure to listen to our full episode with Dallas, "09 | The Do's & Don'ts of Field Training"
Related Resources:
Take the OnDemand Course: Developing a Field Training Playbook
Join our TrainSmart Toolkit to access handouts such as: Developing a Field Training Playbook and Adult Learning
Connect with us on LinkedIn:
Guest, Dallas Shults
Liz Cumby
Rachel Medeiros
About Cumby Consulting:
Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Let's be honest. If you're in training, chances are you've heard "That's what they teach you in the classroom, but it's not how we really do it" during one of your training courses. Today on the podcast, Liz & Rachel explore strategies for keeping your training real & relevant, so that you never have to hear that again!
Make sure to listen to our full episode with Dallas, "09 | The Do's & Don'ts of Field Training"
Related Resources:
Take the OnDemand Course: Developing a Field Training Playbook
Join our TrainSmart Toolkit to access handouts such as: Developing a Field Training Playbook and Adult Learning
Connect with us on LinkedIn:
Guest, Dallas Shults
Liz Cumby
Rachel Medeiros
About Cumby Consulting:Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
An important part of a successful Field Training program is adequately preparing your field trainers. Taking them from unconsciously competent to consciously competent is key. Today, Liz & Rachel discuss using a beginner's mindset to develop your field educators.
Make sure to listen to our full episode with Dallas, "09 | The Do's & Don'ts of Field Training"
Related Resources:
Take the OnDemand Course: Developing a Field Training Playbook
Join our TrainSmart Toolkit to access handouts such as: Developing a Field Training Playbook and Adult Learning
Connect with us on LinkedIn:
Guest, Dallas Shults
Liz Cumby
Rachel Medeiros
About Cumby Consulting:Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
Using your field trainers to their maximum potential starts with understanding the purpose they serve within your overall training program. Liz & Rachel highlight the ways field trainers can enhance the learning experience for new hires.
Make sure to listen to our full episode with Dallas, "09 | The Do's & Don'ts of Field Training"
Related Resources:
Take the OnDemand Course: Developing a Field Training Playbook
Join our TrainSmart Toolkit to access handouts such as: Developing a Field Training Playbook and Adult Learning
Connect with us on LinkedIn:
Guest, Dallas Shults
Liz Cumby
Rachel Medeiros
About Cumby Consulting:Cumby Consulting’s team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver highly strategic, efficient programs with uncompromising standards of quality.
To kick-off this months topic of field training, Liz interviews Dallas Shults to get his take on the qualities of a great field trainer and some of the lessons he's learned along the way.
Share your thoughts with us on LinkedIn @lizcumby!
Related Resources:
Take the OnDemand Course: Developing a Field Training Playbook
Join our TrainSmart Toolkit to access handouts such as: Developing a Field Training Playbook and Adult Learning
Connect with us on LinkedIn:
Guest, Dallas Shults
Liz Cumby
Rachel Medeiros
About Cumby Consulting:
Our team of professionals deliver innovative MedTech training services for physicians, sales representatives, teaching faculty, key opinion leaders and clinical development teams. Whether you need a complete training system developed to deliver revenue sooner or a discrete training program for a specific meeting, Cumby Consulting will deliver with uncompromising standards of quality.
It's easy to overload physicians with all of the clinical data you have, but what - and when - is the best way to deliver that information? Liz & Rachel discuss some tips & tricks for using your clinical pearls in physician training.
Make sure to listen to our full episode with Dr. JJ Desai, "05 | Humility, Transparency, & Intelligence: the Core of Physician Training"
Related Resources:
Sign up for the Virtual Facilitation Bootcamp!
Join our TrainSmart Toolkit to access the Virtual Facilitation Handout.
Connect with us on LinkedIn:
- Guest, Dr. Arjun "JJ" Desai
- Liz Cumby
- Rachel Medeiros
In this episode, Liz & Rachel dive into what it takes to facilitate peer-to-peer physician discussions, build rapport before training starts and keep engagement high throughout training.
Make sure to listen to our full episode with Dr. JJ Desai, "05 | Humility, Transparency, & Intelligence: the Core of Physician Training"
Related Resources:
Sign up for the Virtual Facilitation Bootcamp!
Join our TrainSmart Toolkit to access the Virtual Facilitation Handout.
Connect with us on LinkedIn:
- Guest, Dr. Arjun "JJ" Desai
- Liz Cumby
- Rachel Medeiros
What does it take to keep a busy physician's attention in order to conduct a worthwhile training? Liz & Rachel talk about reading the room, how to keep physicians engaged and some of the pearls and pitfalls they've seen.
Make sure to listen to our full episode with Dr. JJ Desai, "05 | Humility, Transparency, & Intelligence: the Core of Physician Training"
Related Resources:
Sign up for the Virtual Facilitation Bootcamp!
Join our TrainSmart Toolkit to access the Virtual Facilitation Handout.
Connect with us on LinkedIn:
- Guest, Dr. Arjun "JJ" Desai
- Liz Cumby
- Rachel Medeiros
In this episode, Liz interviews Dr. Arjun "JJ" Desai, anesthesiologist, Chief Strategy Officer, Stanford faculty and physician trainer, about best practices for training and engaging physicians. Dr. Desai shares his stories of physician training to demonstrate how humility, transparency, and intelligence impact the physician training process.
Related Resources:
Sign up for the Virtual Facilitation Bootcamp!
Join our TrainSmart Toolkit to access the Virtual Facilitation Handout.
Connect with us on LinkedIn:
- Guest, Dr. Arjun "JJ" Desai
- Liz Cumby
- Rachel Medeiros
This episode features Liz and Rachel sharing their thoughts on the differences between virtual and in-person facilitation, including what modalities they prefer and how they modify their facilitation styles based on modality.
Show Notes: Join our TrainSmart Toolkit to access the Virtual Facilitation Checklist.
This week Liz and Rachel discuss how truly knowing your audience is the key to great facilitation. Join them as they work through an empathy map to develop a deeper understanding of their audience.
Show Notes: Join our TrainSmart Toolkit to access the empathy map tool.
Liz and Rachel debrief their conversation with Emily & Chad by discussing their top 5 qualities of a great med device facilitator.
Show Notes: Join our TrainSmart Toolkit to access the Virtual Engagement Tools document.
In this episode, Liz interviews Emily Mirro and Chad Hamilton from NeuroPace on the qualities of a great med device facilitator. Chad brings his expertise with sales field rep training, while Emily brings her experience in clinical education.
The TrainSmart: Medical Device Educators’ Podcast is for anyone who trains medical device reps, physicians and healthcare professionals. Discover how you can level up your training strategy creation, content development, facilitation, and assessments. We are focused on raising the training game away from a one-time meeting planning event to a career-long journey of learning. Join us for authentic conversations about med device training successes, failures and best practices.