TaskUs On-Air: Recent Episodes
TaskUs
Cybercriminals are constantly advancing, and fraudsters wield ever-more sophisticated tools. Know Your Customer (KYC) technology is a powerful weapon in the fight against these threats.
This episode delves into KYC trends, how GenAI is now being used to create more sophisticated fraud, KYC regulations and policies, and how businesses can leverage smarter KYC practices to stay ahead.
Special guest Marilu Jimenez, Founder and President of FINCAdvisors, shares insights with TaskUs experts Pragya Agarwal and Surekha Nagpal.
Understanding the intricacies of fintech fraud doesn't have to be daunting. Tune into this episode of CX+U as experts Pragya Agarwal and Surekha Nagpal pull back the curtain on the best practices to fight fraud. From setting up robust KYC processes to the nitty-gritty of noncompliance, we're covering all the bases. Equip yourself with these essential insights and fortify your future in fintech.
How do cybercriminals exploit weaknesses in AML and KYC processes? Our Risk + Response experts Pragya Agarwal and Surekha Nagpal discuss the growing issue of fraudulent FinTech schemes in this episode of CX+U.
While fast and convenient, the services that FinTech companies provide also pose some challenges. Learn more about how to reduce these risks while navigating compliance complexities from our Risk + Response experts Pragya Agarwal and Surekha Nagpal in this episode of CX+U.
How secure is your platform from the dangers of money laundering and fraud?
Learn how to safeguard your platform against fraudulent practices and understand the processes behind Anti-Money Laundering (AML) and Know Your Customer (KYC)! Join TaskUs Risk + Response experts Pragya Agarwal and Surekha Nagpal in this CX+U episode as they navigate financial regulations in the ever-evolving FinTech landscape. Tune in today!
How is TaskUs leveraging AI to streamline their customer support service? In this exciting episode of CX+U, industry experts Brett Ransom and Joe Anderson highlight the importance of having the right tools and skills for superior CX. Don't miss these key insights.
How can we seamlessly blend Artificial Intelligence with core human values? What about the contentious topics of Generative AI and security? Join experts Siva Raghava and Brett Ransom in this fascinating discussion on the latest episode of CX+U: Generative AI.
What’s behind the power of Generative AI? Uncover its many layers and learn the significance of humans in the development of this disruptive technology. Listen to our resident AI experts as they provide invaluable insights in the latest episode of CX+U: https://taskus.me/TaskUsOnAirPodcasts
In this episode of CX + U, we asked ChatGPT how it thought it was changing the Trust + Safety Industry. Here’s what it told Us.
One of the most burning concerns in outsourcing is attrition. In a market with diverse cultural backgrounds like Europe, what should companies do to attract and retain top talent?
TasksUs Europe Business Development leaders Max Zagar and Nathan Chew tackle the importance of open communication and providing training and development opportunities to improve employee satisfaction and reduce turnover.
In this episode of CX+U, we continue to explore the colorful continent of Europe and the promising business capabilities it offers. Learn how to establish multilingual support with Max Zagar and Nathan Chew from TaskUs Europe’s Business Development Team.
Ready your suitcase as we explore the next big outsourcing destination—Europe!
TaskUs Europe’s Business Development experts Nathan Chew and Max Zagar discuss the region’s conducive business climate, high-quality tech, and abundant multilingual talent perfect for customer support outsourcing.
It's all about the money, money, money in this CX+U episode! Tune in as TaskUs industry experts Adam Larsen and Sally Stromme share their thoughts on the FinTech landscape — from the rise and fall of cryptocurrency, the popularity of Buy Now Pay Later (BNPL), the evolution of Banking as a service (BaaS), to what makes FinTech super apps, well, super!
It's out with the old and in with the new as healthcare providers safely, seamlessly, and swiftly ramp up to emerging medical trends. Find out how to navigate "medical mayhems"—from legislation to patient expectations—in this CX+U podcast with TaskUs industry experts Scott Peters and Shawn Stoner.
Industries are trapped in a “multi-layered crisis sandwich” from the pandemic’s massive economic impact. How is this changing Big Tech’s culture today? What should tech companies do and look for as they ride out the storm? Find out in the pilot episode of CX + U, a tech survival guide with TaskUs’ HiTech experts Aleks Bodganovski and Cory Henderson!
Here’s a fun fact: Spending a few months in Antartica can shrink your brain! Don’t believe us? Let Ross and Rebecca do all the convincing.
Wished that time would go slower? Well, the moon just granted your wish! Find out more with Rebecca and Ross!
Did you know that high heels were originally worn by men? Lesson learned: Don’t let anyone box your fashion sense! Join Rebecca and Ross as they more about embracing our authentic selves!
Who’s got the most picture-perfect smile? Yes, it’s Mona Lisa! Let’s talk about her more with Rebecca and Ross on this special episode of Breaktime Bites.
Is your ultimate travel destination the moon? Guess what, you’re only 42 times of folding a piece of paper away from it! Bet you’re curious! Join Rebecca and Ross as they talk about more of it.
Let Us give you a reason to put down your phone and get that good night’s rest in another episode of Breaktime Bites with Ross and Rebecca.
You know it’s true when people say they can’t live without coffee when an espresso machine made it to space! Interesting right? Join Ross and Rebecca for another episode of Breaktime Bites!
Can’t remember where you placed your keys? Might want to straighten your back more. Find out why with Ross and Rebecca!
Think your toilet seat’s dirty? Well maybe yeah, but there’s something near you that might be dirtier and needs more cleaning attention. Trust Us, you would want to know what that is, so come join Rebecca and Ross!
Holiday feasts are just around the corner, so here’s a tip on how to not gain too much! It's simple, stand under the moon. Couldn't believe it? Tune in to Rebecca and Ross as they talk more about it.
If scents could talk, what do you think they’d say? Well, we know what the scent of fresh-cut grass is saying. Want to find out? Join Ross and Rebecca on another episode of Breaktime Bites.
Make sure you make every birthday celebration count! Why? Because chances of dying are 14% higher than any other day. Join Rebecca and Ross as they talk more about this surprising fact.
Who’s excited to ride the plane again—even if it’s just for 23 minutes? This is how long, or rather how short, the first flight lasted! Cool, right? Tune in as Rebecca and Ross talk about this trivia and reminisce about their travels.
The person to score the winning goal in the first World Cup was differently abled. Truly, if you can dream it, then you can surely do it. Stay tuned as Rebecca and Ross share more about this.
Did you know that the tallest US president—Abraham Lincoln—was also a bartender? I bet you didn’t! Listen to Rebecca and Ross talk more about this and also the most random jobs that they had.
You know you’re in your mid-30s when? Let's talk about signs of being in your mid-30s with Ross and Rebecca!
Tired of bad hair days? Then you're on the right podcast. This episode is for you, together with Ross and Rebecca.
Zombies are being created as you read this! That’s a no-brainer! (Did you get that?) Join Ross and Rebecca as they do some digging on zombies.
Ever wondered why people say “Bless you!” whenever someone sneezes? In this episode, Ross and Rebecca discovers the reason behind it.