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In this, the first episode of 2022, we talk with Chris Withers (Director, Data and AI Solutions at BT) about:
- The thought processes beneath starting a new digital product strategy
- Do you start with a problem or with data?
- How to convert data into business value
- Why data is not the new oil
- How to combine IoT, AI and data to transform operational efficiency
- The pains of getting value out of data
- Why you shouldn’t overlook the importance of customer experience in B2B
- Where to get insights into tech
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With the launch of the MVP coming in Jan 2022 we talk with matt about leading an innovation around a new product within a global firm.
We talk:
- How to achieve scale through technology
- What support you need to bring an innovation project to life
- What the key qualities of a good innovation leader are
- What skills you need to drive an initiative on a daily basis
- How perceptions of how you solve problems shift as you bring new capabilities to market
- How to pivot
- How to manage personal risk
- Why James is getting "MVP is a three letter acronym that the world doesn't need" printed on a t-shirt
- How the law can be codified in software
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***Russell Sheldon - Chief Operations and Technology Officer - TMF Group
“We all have to find ways to deal with the amount of change and the type of change. It all comes down to people and culture. There is no business change I know that doesn’t ultimately affect business and culture. Some of it has process and technology elements to it. But it’s all about getting people to do things in a different way.”***We also talk to Russel about:
- Why it’s important to start with solving problems, not technology
- How to solve local regulation and compliance needs when working on a global scale
- Why regulators set out expectations, not solutions
- The importance of project pilots
- The art of bringing the best-in-class technologies together
- Why top-down change management is becoming a thing of the past
- Why there’s no singular approach to change and innovation
- The growing prevalence of integration layers in organisations for automation
- Balancing short-term and long-term automation needs
- The challenge of making change stick
- The proof of concept, build ground up approach
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We talk all things automation with Mark Rothfield (Reveal Group CTO) - We discuss the global market for automation and the patterns mark has seen in his journey to his current role.
Great insights and thoughts from someone who automates on a daily basis.