Freight 360: Recent Episodes
Nate Cross
An $86M verdict against a carrier despite no negligence finding kicks off a look at today's upside-down insurance and legal landscape for freight brokers. We cover practical fixes: clean email habits (load numbers in subject lines, single threads, less CC clutter), inbox rules for small brokerages, and using your TMS as the single source of truth. We also dig into data quality (like accurate cargo value) as the root of many claims and billing issues, plus coaching tips and AI tools for taming messy email trails.
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🛡️ Why use Highway?
🎯 Best shipper prospecting software
🚐 Finding box trucks and cargo vans
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What makes an employee successful in freight brokerage? We break down how to measure whether someone is covering their true cost, why being busy does not always mean being productive, and how realistic benchmarks, incentives, and feedback can drive better performance.
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🛡️ Responding to Highway insights
⚖️ Is double brokering illegal and how to stop it
🚛 Older engines in newer trucks
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Freight brokerage isn’t just about trucks, rates, and load boards—it’s about solving problems when everything goes sideways.
We break down how asking better questions, simplifying challenges, and testing different approaches can help brokers avoid analysis paralysis and get better results. Along the way, we share real-world examples involving tough loads, carrier sales, credit decisions, new technology, and value-added service.
This is a practical mindset episode for anyone looking to improve at logistics, sales, carrier sourcing, and customer service.
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📩 What to do after quote silence
💰 How are freight brokerages valued?
👥 Is assistant commission sharing standard?
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AI is quickly becoming a real advantage in freight brokerage. We break down practical ways brokers can use it to clean and analyze TMS data, catch accounting errors, improve reporting, summarize claims, support prospecting, search contracts and training materials, and reduce software costs—plus where AI-driven TMS and CRM tools are headed next.
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🚛 Best load board for dry vans?
📸 Share freight details before booking?
👀 Blind shipments: scam or legit?
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Join us as we break down practical carrier sourcing strategies for freight brokers, including how to use load boards, TMS tools, market data, and AI to find capacity more effectively in the spot market. We also cover deadheading, spot market dynamics, posting loads the right way, and creative ways to turn better carrier sourcing into better margins.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
🚛 Should brokers post rates or leave them off?
💰 Why can brokers profit while carriers struggle?
🛠️ Why do new broker want to see inspections for a carrier?
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Most new freight brokers don’t fail because they can’t sell. They fail because they work the wrong process, so we break down a practical way to separate lead generation from prospecting, make more effective cold calls, and focus on the activity that actually creates momentum.
We also cover the real math behind cold calling, what makes a shipper worth pursuing, why quality matters more than volume, and how to build better lead lists using niche thinking, sales tools, directories, and AI as a starting point.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
💼 Starting a freight brokerage without experience in 2026
📞 Cold calling without direct carrier relationships
🚛 Handling forklift damage to your box truck
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A rejected load can quickly become a five-figure loss, and the outcome often comes down to documentation, evidence, and how the claim is handled from the start. We break down freight claims, OS&D, cargo insurance, reefer issues, USDA inspections, carrier cooperation, and the practical steps brokers can take to prevent small mistakes from turning into expensive disputes.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
🏗️ Pricing steel coil loads and accounting for added challenges
🚛 Fair owner-operator splits, insurance, and operating under your MC
📞 Overcoming the “customer-routed” or “vendor-routed” objection
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One bad shortcut can turn a routine load into a claim, stolen freight, or a cash-flow disaster. We break down how brokerages should handle policy violations, strengthen SOPs, use technology to reduce risk, and determine when mistakes are correctable versus grounds for immediate termination.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
⚠️ Handling carrier threats professionally
✅ Building defensible carrier vetting
📈 Responding to rising rate pushback
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Freight brokerage is often called a sales game, but the brokers who last understand the finance behind every load. In this episode, we break down margins, startup costs, cash flow, hiring, compensation models, and the money decisions that help brokerages survive rate swings and grow profitably.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
🚛 Why brokers hide commodity details from new carriers
⚠️ What brokers fear most with new MCs
📋 Can brokers verify cargo exclusions before onboarding carriers?
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DOT Blitz Week inspections sideline roughly one out of every three trucks, tightening capacity and driving spot rates higher across all equipment types. In this episode, we break down what those out-of-service numbers really mean, how broker liability and negligent hiring are evolving after recent court rulings, and why your carrier vetting process needs to be practical, documented, and built around the data brokers actually have access to.
We also cover how to interpret CSA scores, where carrier vetting tools like Highway and RMIS help or fall short, and how to build a scalable compliance workflow that protects your brokerage without slowing down good carriers.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
📈 Are shippers absorbing higher freight rates?
📞 When brokers ghost detention rate updates
📞 Five-month broker wants honest progress gut check
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The Supreme Court’s 9-0 decision in Montgomery v. Caribe Transport II, LLC just changed the liability conversation for freight brokers, especially around negligent hiring and what “reasonable care” really means. We sit down with Danielle Spinelli from GenLogs to break down the ruling, the limits of carrier safety data, and why brokers need a documented, provable carrier vetting process before claims, insurers, shippers, and regulators start asking harder questions.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
📄 Starting A Brokerage + Factoring Questions
🚛 Handling Carrier Deadhead Pay Requests
🤖 Using AI To Automate Brokerage Operations
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Most freight insurance problems start long before a claim ever happens. In this episode, we break down contingent cargo insurance, coverage gaps, excluded commodities, theft claims, and why many brokers and carriers misunderstand what’s actually protected when freight moves. We also cover practical risk management strategies for verifying coverage, handling high-value freight, and avoiding costly surprises when a shipment goes sideways.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
🚛 Carrier Breakdown Payment Dispute
🏢 Selling An Inactive Trucking Authority
📉 Broker Lowered Rate After Agreement
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Your brokerage doesn’t need more shiny tools. It needs systems that actually match the reality of freight operations. In this episode with the Togo crew, we break down why so many logistics AI tools fail, what automation actually works for brokers, and how SOPs, process mapping, and smarter staffing can help teams scale without sacrificing service.
We also look ahead at the future of AI in freight brokerage, including data ownership, vendor lock-in, and why smaller brokerages that start building now may have the biggest advantage.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
🤝 Co-brokering with different factoring companies: possible?
⚠️ FreightGuard report removal help needed
📡 Carrier frustrated with tracking, communication overload
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Margins don’t randomly drop to 3% - it usually comes from poor carrier sourcing, weak vetting, and sloppy execution. Tighten your carrier sales process, use real market data, and guide shippers with clear options to protect both margin and service.
At the end of the day, pay for the right carrier, manage risk proactively, and avoid cutting corners that turn small issues into expensive problems.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Changing factoring companies
- The impacts of selling an MC
- Rail rates vs. Van rates
- Default settings in your TMS
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You can have authority, a license, and customers—but still not have a real brokerage, just a founder doing everything until growth turns into chaos. Scaling usually fails not from lack of freight, but because the operation can’t handle the volume without structure, clear roles, and strong leadership.
We break down how to build processes, avoid common hiring mistakes, and stop being the bottleneck so your business can actually grow.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
💰 Carrier rates, margins, shipper pricing basics
⏱️ Handling unexpected 24-hour trailer drops
🔍 Alternatives to Highway for carrier vetting
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We break down the 60 Minutes investigation into chameleon carriers and the Super Ego allegations, adding real-world industry context on what’s legit vs. outright fraud—and why weak onboarding and identity verification create major vulnerabilities.
From rate con fraud to ELD manipulation, we cover how these schemes work and share practical broker SOPs and vetting strategies to catch red flags early and protect your business.
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Freight markets flip fast—one week you’re competitive, the next you’re underwater—so we break down how to price RFP and contract freight, manage risk, and avoid paper rates. We also cover tracking tech that actually works, plus the realities of being a 1099 agent and what separates brokers who thrive from those who burn out.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
⚖️ Fining Carriers The Right Way vs Wrong Way
🚛 Dispatch Services: Pros & Cons
🌴 Florida Peak Season Strategy
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Most brokers don’t stall because they can’t sell—they stall because they’re stuck doing ops and don’t know how to train help without losing quality. This episode breaks down how to hire and train a dispatcher so you can scale without burnout.
We also cover the current market—tight capacity, rising rates, and spot vs. contract tension—and walk through a practical dispatcher workflow, carrier sourcing, and negotiation tactics that actually work in today’s environment.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
💸 Getting Paid via Cash App? Is it normal or a red flag for carriers?
📊 Best Way to Find Loads? Are load boards enough or is there a better strategy?
⚖️ Broker Bankruptcy? File on the bond only or use a collection agency too?
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“Integrated” freight software isn’t always as seamless as it sounds. We break down where TMS integrations fall short—and how those gaps can lead to stolen loads, compliance misses, or hidden service issues.
We cover what to ask about carrier vetting tools, why timing and visibility matter, and how terms like API vs. webhook impact real-time data. Bottom line: messy data doesn’t get fixed by better tech or AI—it just scales the problem.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
💳 Best factoring companies and typical freight broker factoring rates
⛽ What happens to fuel surcharges when diesel prices rise
⚖️ Why shipment weight matters so much to motor carriers
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A single freight claim can wipe out a month of profit if the basics aren’t handled right. In this episode, we break down why claims spiral—unclear ownership, weak documentation, missing PODs, and insurance blind spots—and share real examples of where things went wrong and how to prevent them.
We also cover the key checkpoints at pickup and delivery, how FOB terms affect responsibility, and why relying on contingent cargo or reefer breakdown coverage can backfire. The solution: tighter carrier vetting, clearer rate confirmations, and a solid claims playbook to protect your margins.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
⏰ Shipper delay until night — driver left. Is TONU owed?
📅 Broker changed appointment mid-load — who owes detention?
💸 $400 for 1,200 miles with driver assist — fair?
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🤝 Build Trust First: Sales in freight brokerage are built on genuine conversations, active listening, and understanding customer expectations. By avoiding “commission breath,” communicating transparently, and building real personal connections, brokers can create long-term relationships and a healthier sales pipeline.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
📦 Contracted lanes worth it in today’s freight market?
📈 Cheap freight ending — raise rates and reset expectations
🏢 Using spouse’s authority vs getting your own MC?
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Freight is tightening for real reasons as enforcement and compliance crackdowns pull trucks out of circulation and spot rates start outrunning contract freight. We talk about balancing strong carrier vetting with practical flexibility, and why automation still needs human judgment when capacity gets tight. We also break down how to reset shipper pricing using real market data and a simple “What, So What, What Now” discussion, plus practical ways to win more freight through better execution and smarter prospecting.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
🪪 Why brokers request driver CDL
📊 Essential TMS reports to run
🚛 In-transit breakdown: who pays loss
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We weigh whether 2026 is the right time to start or double down on a freight brokerage, then map the forces moving the market: rising spot rates, falling volumes, and compliance crackdowns that are shrinking capacity. We dig into fraud tactics, why over‑automation backfires, and how small daily habits turn volatility into opportunity.
• rising spot rates against lower shipment volumes
• compliance enforcement and capacity exits
• reefer and van spot rates nearing or beating contract
• produce season impacts and regional tightness
• where automation helps and where it fails
• fraud patterns, carrier vetting, and human checks
• prospecting discipline and sales cycles that open in volatility
• building a carrier bench and standard checklists
• scaling from solo to team with ops and sales roles
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
🚛 Should a solo broker hire an agent?
🆕 When would you use new carriers?
💳 How to build brokerage credit fast?
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Cold calls get attention, but follow-up is where deals are won. We break down a simple, repeatable system to turn first touches into trusted shipper relationships using sharp recaps, smart timing, and notes that make every call build on the last.
We cover how to log key personal and operational details in your CRM, set the next step before hanging up, use market signals to add timely value, and communicate early and honestly when conditions shift—so you move from “price check” to trusted partner.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
🚚 Can shippers use load boards?
📝 Any autos vs scheduled autos COI?
📦 Claim filed 2 weeks post-delivery?
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In this episode of the Freight 360 podcast, hosts Nate Cross and Ben Kowalski discuss the current state of the freight market with Dean Croke from DAT. They explore recent trends, regulatory changes affecting the industry, and safety concerns on the road. The conversation highlights the impact of enforcement on carrier attrition and the upcoming produce season, emphasizing the need for improved driver training and awareness.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
❄️ Why post undeliverable loads during lingering winter storms?
🚚 Are vans or reefers rejected due to age?
📞 What activity and call expectations exist at large brokerages?
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Your rate isn’t your edge—your communication is: we teach a pressure-free prospecting system that starts with real shipper problems, builds trust early, and works when storms, tight capacity, and chaos hit. You’ll learn how to call with relevance (not price), tune delivery and silence, handle “not onboarding,” pivot by season/equipment, and use tools like DAT and Blue Book to turn market reality into opportunity. If you want to prospect without sounding salesy and build a pipeline that calls you back, press play—and share it with a teammate.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
💸 Tax tips for brokers?
🧠 Where do you get sample rate cons?
🧾 What TMS auto-creates rate cons/forms?
📂 What broker forms do you keep?
🚛 How do you vet carriers?
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A brutal ice storm is set to ice over the South, squeezing capacity, delaying service, and pushing rates from Texas to the Carolinas—so we start by breaking down what that really means for freight. Then we get into a numbers-first playbook for building a brokerage sales team that performs under pressure: W-2 vs agent economics, onboarding timelines, call and CRM metrics that matter, clear GP milestones, and disciplined coaching so your team can turn disruption into durable shipper relationships.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
🛡️ Beginner broker insurance policies & recommended providers
📄 Power of attorney in carrier packets—standard or red flag?
⚡ How faster responses win more freight
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What if covering freight felt like hitting an easy button—without losing control? We sat down with DAT’s Bill Driegert and AscendTMS CEO Tim Higham to break down how DAT’s Convoy platform, now built directly into Ascend, turns “post and pray” into true digital execution. The result is real automation with real guardrails—lower cost per booking, faster coverage, and a cleaner path to scale without losing the human touch.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
💰 What’s the average monthly cost to be a freight broker?
🧩 What affordable options compare to Genlogs for small brokerages?
🚚 How do lease drivers, owner-operators, and insurance all work together?
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Want a real reset for 2026? We break down what’s actually moving the freight market right now and give you a practical blueprint you can run tomorrow—disciplined CRM habits, focused prospecting, timely follow-ups, and boring-but-powerful organization that turns chaos into steady revenue. If you’re ready to trade busywork for momentum, hit play and start the habit changes that compound.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
🚨 Fraud Alert: Fake carrier showed legit tracking, took a $2K fuel advance, never picked up the load
🚚 ELD Question: How do ELD-exempt carriers get set up on Highway?
🧠 Broker Tools: What’s the best CRM for a freight broker?
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We break down a real Idaho-to-Florida scam where clean onboarding, fake documents, and convincing GPS pings led to a $2,000 fuel advance disappearing without a pickup. With tender rejections climbing past 10%, tighter capacity is nudging rates up—and making organized fraud more profitable—so we walk through the policy signals, tracking pitfalls, and vetting gaps brokers need to understand. The takeaway is practical and direct: use layered verification, question mismatched equipment and lanes, rely on real human checks when it matters, and fix your process so the lie gets caught before the dock.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
📦 Is There Still Opportunity for New Brokers? — Is there still enough freight for new brokers to make real money?
🚨 Broker–Carrier Communication — Why are carriers getting flagged for normal follow-ups while brokers penalize basic communication preferences?
💰 Comp Plan Reality Check — $800/week base + tiered commission — fair pay or no?
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Ever feel like you’re moving more freight but keeping less money? This breaks down a real year-end audit showing where margin leaks happen—from accounts and lanes to tech stack waste—and how to tweak them. It’s a practical playbook for tracking the right metrics, cutting silent costs, and making next year smarter, not just busier.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
🚚 Which industries have the highest demand and best success rates for freight brokers?
🔍 When using DAT, how do you deal with carriers showing fraud signals or safety issues?
🧱 For someone who just opened their freight brokerage, what helps new owners succeed early?
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Prospecting shouldn’t feel like starting from zero every time. This episode shows you how to turn your CRM into a real-time command center—tracking every activity, contact, quote, and next step so you always pick up the conversation with clarity. With clean structure, smart custom fields, and email integration, you can instantly filter prospects, batch outreach, and follow up with context. We cover the best discovery questions, how to schedule the next task before you hang up, and how to build rapport naturally. We also hit timely industry notes like winter liability, chargebacks, and non-domiciled CDL scrutiny.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
🛑 Getting off a broker’s DNU vs new MC
🔍 Steps to verify a carrier before tendering freight
💰 Broker demanding $350 extra insurance—scam or legit?
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This episode covers a practical system for turning new hires into confident brokers using culture, coaching, and clarity instead of heroics. We break down behavior-based culture, reps + shadowing, recorded call reviews, clean hiring screens, and comp plans that reward sustainable operations. We also share the core modules we use and how to plug in the Freight Broker Basics course.
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Want a freight sales edge that actually works? We break down how repeatable habits, niche focus, and real conversations turn new brokers into confident closers—no fluff, just a proven playbook built on consistent activity, early call reps, and mentorship that sharpens judgment. In a world of automation, the human moat still wins: real tone, real trust, real momentum. If this hits, subscribe and share with someone who needs the push to pick up the phone.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
📞 Posting vs Calling Carriers: When do brokers post loads vs make call-outs?
🚩 Carrier Red Flags: What carrier clues reveal fraud or double-brokering risk?
🧾 Freight Agent Onboarding: How do owners manage docs, pay, and training?
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Ready to stop “owning your job” and start owning a brokerage that grows without you? This episode maps the move from solo broker to small business owner—how to know when you’re maxed out, who to hire first, and how to set up systems that make growth calm, not chaotic. We’ll cover reclaiming selling time with support roles, automations, and clear expectations; managing money with smart cash buffers, credit decisions, and key KPIs; and choosing the right structure—cradle-to-grave, pod, or split—plus the nuts and bolts of payroll, taxes, and compliance. If you want a brokerage that runs when you step away, this roadmap will get you there—with fewer headaches and healthier margins.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
💸 Best cargo insurance options for per-load coverage.
📲 Top tools for creating rate cons and checking carrier compliance
🚨 Helping a carrier flagged for fraud on Highway — ELD mix-ups and review delays.
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When freight moves but the carrier doesn’t get paid, who’s liable? Freight collections pros Cristina Belaval and Edgar Davison break down unpaid freight, bills of lading, and Section 7 non-recourse in plain English. They explain why shippers and consignees can still be on the hook, how to avoid double brokering and bad billing entries, and the practical steps that keep you from paying twice. If you touch freight, this episode gives you a clear playbook to protect margins and ensure the right party gets paid.
Cristina: https://freightcollectionsolutions.com/
Edgar: https://davisonlawfirm.net/
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Ryan Joyce, former CIA spy, now applies CIA-level tradecraft to protect brokers, carriers, and shippers from modern freight scams.
The key lesson: safety isn’t security. Perfect inspections won’t stop a stolen load, and fake digital vetting is easy to spoof. What works is physical truth. genlogs built a network of roadside sensors tracking millions of trucks daily—verifying who’s really on the road, where, and with what equipment. When that footprint’s missing, fraud risk spikes.
Pair that with one classic spy move—call a historical, verified number when something feels off—and even sophisticated scams crumble. The same intelligence that exposes fraud also boosts profits: knowing which carriers are real, nearby, and active slashes deadhead and tightens shipper alignment.
This episode is your blueprint for using spy skills to outsmart freight fraud and grow safer, stronger networks. Subscribe, share, and tell us the tactic you’ll try first.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
🧭 Difference between shippers and receivers in various contexts?
💸 How to fight excessive shipper fees fairly?
🏢 Can carrier and broker share the same address?
🚨 How do brokers recover after cargo fraud or loss?
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Anger over low rates won’t move freight, so Nate and Ben sit down with carrier advocate Avante “CDL Shorty” Jackson to break down the real issues dividing brokers and carriers. They unpack market pressure, ELD manipulation, and fraud prevention while tackling the transparency debate and costs on both sides. Tune in for practical steps to rebuild trust, boost profit, and keep safety front and center.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
💼 How many brokers carry their own insurance vs. just rely on their bond and the carrier’s insurance?
🗣️ Tips from experienced brokers on booking trucks and improving negotiation skills for newcomers.
🚛 Do brokers prefer working with owner-operators, small fleets, or larger carriers—and why?
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Freight enforcement headlines miss the real story: capacity shifts. DAT’s Dean Croke joins us to unpack how English-language crackdowns, CDL scrutiny, and chameleon carriers distort regional rates even as national averages stay flat. Shippers are squeezing savings while fleets run razor-thin, propped up by cheap diesel and slow repos—supports that could collapse fast. Flatbed stays strong thanks to AI-driven construction, and Q4 brings seasonal spikes from food and e-commerce hubs nationwide.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
📍 What are some good live tracking platforms for simple on/off tracking?
🏬 Are there any good platforms for searching warehousing options?
🚛 How should I calculate the amount to pay a carrier for their deadhead miles?
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Two stolen truckloads of premium tequila just exposed how deep freight fraud runs—from double brokering and GPS spoofing to carrier identity theft—plus we are seeing real DOT and ICE enforcement on the road. As non-compliant fleets vanish, rates are rising even while volumes stay nearly the same, revealing how much “ghost capacity” never belonged in the market. We break down what’s happening, why it matters, and the simple fixes brokers, carriers, and shippers can take to restore safety, legality, and fair competition.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
❓ Are dispatchers — especially foreign dispatchers — damaging the industry? What could be the reasons, and how can dispatchers improve to play a positive role?
📱 Could brokers require carriers to use GPS tracking and provide quick video/photo verification at pickup? How realistic is a “Go / No Go” process to prevent fraud?
🪪 What’s the difference between a TWIC card, TSA Certification, and a TSA Indirect Air Carrier?
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Cash flow isn’t just paperwork—it’s survival for a freight business. In this episode, attorney Cristina Belaval (Freight Collection Solutions) and consultant Janie Howerton share the habits, documents, and legal tools that actually get brokers and carriers paid. From weekly AR routines and clean invoicing to lien rights, setoffs, and collection strategies, they outline how to turn booked margin into real cash while avoiding costly delays. If you want stronger AR discipline and fewer payment surprises, this one’s a tactical roadmap.
Cristina Belaval - LinkedIn
Janie Howerton - LinkedIn
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
🔒 Broker Liability – Who really carries the risk when loads are stolen through identity theft?
💻 Tech Stack – Best TMS and accounting software for new brokers.
👥 Agent Growth – Where to find reliable broker agents and how to structure fair, competitive pay.
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The trucking industry faces a major safety crisis—1 in 5 trucks shouldn’t be on the road, 97% of carriers lack safety ratings, and nearly a quarter of drivers stopped during inspections don’t even have a CDL. At the TIA Policy Forum in D.C., industry leaders pushed for long-delayed safety standards and legislation like the Household Goods Shipping Consumer Protection Act. With freight volumes at historic lows, brokers need layered protection—education, procedures, and technology—to guard against fraud and theft. This isn’t just about business; it’s about public safety and accountability, and real change will only happen if people demand it from Congress.
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The FMCSA’s sudden shutdown of data feeds threw brokers, carriers, and safety officials into chaos, cutting off access to critical verification tools and exposing major vulnerabilities in the freight system. Criminals are already exploiting these gaps by hijacking FMCSA credentials, altering carrier info, and stealing loads—while the agency fails to track changes. At the same time, industry groups continue to push the false “driver shortage” narrative, masking how low standards and oversupply are creating real safety and wage issues on the road.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
🚛 Tips for new freight brokers
🎓 How to get training as a freight agent
🛑 Dealing with false reports on Carrier411
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Veteran trucker Gord Magill joins the podcast to dismantle the “driver shortage” myth. He exposes how cheap labor schemes, like Nebraska recruiting Kenyan drivers, fuel exploitation while rates stay low and safety violations rise.
Gord on X: https://x.com/GordMagill/
Gord's Substack: https://autonomoustruckers.substack.com/
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
🚚 Factoring roadblock: New broker stuck on net-30 factoring with no quick pay — is there a workaround?
📞 Building a book: How can a new broker land shippers and sharpen cold-calling strategy?
🏛️ Gov’t freight: Which business certifications actually help brokers win government loads?
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The trucking industry is being rocked by fraud schemes that threaten honest brokers, carriers, and shippers. In this episode, Justin Martin (SuperTrucker) exposes tactics like ELD tampering, stolen trailers, and “chameleon carriers” that exploit loopholes and undercut legitimate businesses. He shares red flags to spot, why rates remain depressed, and how to protect yourself in today’s high-risk freight market.
Follow Justin Martin: https://x.com/supertrucker
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
❓ How do I scale past $10K/month when my current customers are all small? How do I win bigger shippers, and how should my prospecting and pitch change?
🚚 I got a load from a customer — how do I find a truck now?
🇨🇦 As a broker, can I move CAN–CAN (intra-Canada) loads?
🌍 Can I move international loads?
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The ELD mandate was supposed to make highways safer, but instead it’s created one of the biggest security and safety risks in trucking. On this episode, Danielle Chaffin exposes how fraudulent ELDs fuel crashes, enable drivers to break hours-of-service rules, and leak sensitive cargo data—putting every family on the road at risk.
Danielle on X: https://x.com/maybedanielleee
Danielle on LinkedIn: https://www.linkedin.com/in/maybedanielleee/
Links to Danielle’s Articles
ELD: https://substack.com/home/post/p-168581575
Hope Trans Article: https://www.highwayveritas.com/p/hope-trans-llc-knowns-unknowns-and?lli=1
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
🚫 How to address customers that ask for quotes but never award you business
🤝 Why shippers use brokers instead of going direct to carriers
⚖️ Breaking down negotiating during a hostage load situation
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Top freight sales pros don’t win with flashy pitches or closing tricks—they succeed by truly listening. This episode shows how strategic questioning, genuine curiosity, and overcoming ego-driven barriers create the trust and understanding that drive lasting customer relationships.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
💰 Bulk Tanker Profitability – Which pays more for dedicated contracts: food-grade or non-hazmat chemical tankers? We break down the pros, cons, and market factors so you can chase the best rates.
📧 Email-Only Prospects – Stuck with a shipper who only wants to email? Learn how to engage on their terms while steering the conversation toward a phone call.
🚛 MC Seasoning – Does paying for an MC and insurance without hauling count toward the 6–12 month “seasoned” requirement? Here’s the answer and what to watch out for.
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Learn how to turn your freight brokerage into a business that thrives without you. We’ll cover the first hires you should make, how to protect and transfer customer relationships, and the smart way to structure your business for maximum value. Whether you’re selling soon or years from now, these strategies will set you up for long-term success.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
🚛 Is demand for freight brokers declining, and are small brokers still relevant?
❄️ Tips for finding carriers for 2–3 pallet frozen LTL loads.
🛣️ How to transition from owner-operator to freight broker.
💸 What to do if you misquote a load and face a potential loss.
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DAT’s acquisition of Convoy’s tech platform marks a major leap in freight innovation—pairing the largest load board with cutting-edge automation. Bill Driegert, EVP at DAT and co-founder of Uber Freight, explains how the platform streamlines carrier procurement, automates up to 98% of loads, and slashes brokerage costs. With DAT’s full ecosystem—load board, factoring, tracking, and now digital freight matching—the future of freight is faster, smarter, and more efficient.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
🚛 Customer keeps asking for quotes but never books — what to do?
📈 How to find new shippers and grow beyond one customer.
🚨 Carrier holding freight hostage — who do you report it to?
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How can freight brokerages stay profitable in the toughest market in modern history? In this episode, we break down real strategies—like cross-training staff and maintaining a growth mindset—that help companies survive downturns and stay competitive when margins shrink.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
💰 Walmart Bid: New broker asks if bidding 94.75% of Walmart’s RPM is a smart strategy.
🤬 Broker Backlash: Trucker calls brokers “legal scammers” and slams their role in the industry.
🎁 Gifts & Content: Best/worst customer gifts and best/worst social media posts for leads
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AI isn’t the future—it’s already transforming freight. In this episode, we chat with Thilo from Levity AI about how tools like ChatGPT and Levity are automating quoting, tracking, and sales insights to boost broker productivity and eliminate soul-crushing tasks.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Broker vs Dispatcher: We break down the differences between a freight broker and a dispatcher, and whether one person can legally and effectively perform both roles.
- Fraudulent Carrier Scenario: A listener shares a case where a broker paid a fraudulent carrier and now refuses to pay the real trucking companies who actually moved the freight. We discuss legal and ethical options to resolve the situation.
- Insurance for 1099 Agents: Should a 1099 freight agent carry insurance?
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Today’s freight thieves are no longer just hijackers—they're hackers, posing as carriers by infiltrating email accounts and exploiting weak verification processes. In this episode, we break down a real theft case where criminals redirected a shipment using a hacked carrier profile, exposing the failure of standard vetting methods.
We reveal how these theft rings operate like corporations, and why software alone isn’t enough to stop them. Learn practical, low-cost strategies—like enhanced FMCSA checks, strategic phone calls, and trusting your gut—that can keep your freight safe and boost shipper trust.
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In this episode, Ben Kowalski and Mike Fullam break down current freight market challenges, including tariffs and shifting consumer habits. They also discuss the new version of Quikskope, a tool designed to combat freight fraud and improve accountability in the transportation industry.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Expedite freight for aerospace industry
- Flat rates vs. CWT – how to switch
- Quoting linehaul-only rates without fuel
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Why do 95% of new sales reps wash out in their first year? This episode uncovers the mindset shifts, psychological hurdles, and authentic communication strategies that separate top freight brokers from those who struggle. Whether you're building a sales team or trying to thrive in the industry yourself, you'll get actionable insights to transform your results and boost retention.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- "What insurance coverage does a freight broker actually need—Contingent Cargo, General Liability, or both?"
- "Two friends had loads stolen due to email hacks—how can brokers prevent this type of fraud?"
- "Should brokers call a driver before booking, or is email confirmation enough?"
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We’re celebrating 300 episodes by sharing the most valuable lessons we’ve learned in building a successful freight brokerage. From finding your niche and qualifying leads to building strong carrier relationships and tracking profit—not just revenue—this episode is packed with time-tested strategies. Whether you're new or seasoned, these fundamentals will help you grow smarter and stronger in any market.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- 📦 Recommended freight broker software tools to manage rate confirmations, BOLs, PODs, and invoices.
- 🚚 Strategies for pricing and moving LTL (Less-than-Truckload) shipments.
- 🥔 What to do when shippers underpay: Can brokers ask for more money without damaging relationships?
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Military logistics is one of the most complex and overlooked areas in transportation. In this episode, we break down how moving freight for the Department of Defense really works—from navigating organizations like SDDC, to managing tight timelines, limited carrier capacity, and high-stakes coordination. You'll also hear firsthand stories and relationship-building tips that can help brokers succeed in this specialized niche.
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Stephen Ruhe & Ben Kowalski answer your freight brokering questions and discuss:
- 🚆 Export & Domestic Rail Freight - How can brokers source both export and domestic rail freight?
- 🍁 Moving Hay from Canada to the U.S. - If you’re brokering freight like hay from Canada to the U.S., can you handle customs clearance yourself—or do you need to involve a customs broker or freight forwarder?
- ❌ Carrier Cancels After Booking – Now What? - What happens when a carrier books a load and then cancels before pickup?
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Benjamin and Stephen dive into how technology is changing freight brokerage in this episode of Freight 360:
- Using TMS and automation to boost efficiency
- Helping small brokerages adopt and improve tech
- Avoiding the hype and making sure systems actually work
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Stephen Ruhe & Ben Kowalski answer your freight brokering questions and discuss:
- ✅ Insurance and surety bond requirements for starting a freight brokerage in Florida
- 📦 How brokers find loads and the role of load boards vs. direct shippers
- 🚫 Handling the "we only work with asset-based carriers" objection
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🎧 This Freight 360 episode explores winning brokerage strategies, industry risks, and economic shifts.
-Securing more freight through strong communication and customer value
-FMCSA identity verification changes and rising fraud concerns
-Tariffs, safety budget cuts, and their economic impact
-Tech, AI, and personal productivity tips for brokers
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- 📦 Are load boards enough? — Can brokers actually find spot market loads directly on load boards, or do they first need to secure customers independently and then post the freight?
- 📞 Cold call math — Out of 80 outbound calls, how many typically answer on the first try? And how many return the call later?
- 🔁 From sales to ops — Has anyone successfully transitioned from a pure sales role into an Account Management or Operations role? What trade-offs have you seen in pay and work/life balance?
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In this episode of Freight 360, we’re joined by Ken Adamo, Chief of Analytics at DAT, and Marcus Womack, CEO and Co-founder of Outgo, to break down the current freight market and DAT’s recent acquisition of Outgo. We discuss how this move enhances payment speed, transparency, and financial control for carriers. Topics include challenges like capacity constraints and high operating costs, plus how Outgo’s tech simplifies back-office operations and factoring. We also explore fraud prevention, the importance of transparency, and what’s needed for a demand-driven market recovery.
Learn More about Outgo today!
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Freight Broker Certificate Courses
- Canceling a Freight Brokerage Start-Up
- Covering Step Deck Loads
- AI for Freight Brokers
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In this episode of Freight 360, we cover key issues in freight and trucking—from 4% of truckers being unlicensed to low freight volumes and economic pressures. They break down double brokering vs. interlining, highlight fraud and safety risks, and explore challenges in trailer rentals, bids, and project management
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
MC Authority Delay? New brokerage struggling on DAT — is 1.5 years to gain traction
legit?
Broker Contracts Help Lawyer vs. templates — what’s best for new logistics
brokerages?
Insurance Needed Hard time raising liability to $2M? Here's where to look.
Cameron Pechia: Cameron@AllLinesInsure.com
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This episode exposes real cases of internal fraud at freight brokerages—from agents moving loads under fake approvals to inflating commissions and abandoning contracts. Learn how to protect your business with better system controls, document checks, and shared account access. Plus, hear how China’s tariff cuts could shake up freight volumes—and who’s liable when customers don’t pay.
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In this second segment of 2 part episode, attorney and law professor Matthew Leffler joins the hosts to unpack key legal issues in trucking. They cover non-compete agreements, broker transparency, driver safety, shipper-broker contracts, and recent cases like Werner and Wabash. Leffler shares insights on legal risks, evolving regulations, and how automation could reshape the industry—emphasizing the need for education, clear contracts, and better documentation.
Armchair Attorney
Matt Leffler LinkedIn
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In this first segment of 2 part episode, attorney and law professor Matthew Leffler joins the hosts to unpack key legal issues in trucking. They cover non-compete agreements, broker transparency, driver safety, shipper-broker contracts, and recent cases like Werner and Wabash. Leffler shares insights on legal risks, evolving regulations, and how automation could reshape the industry—emphasizing the need for education, clear contracts, and better documentation.
Armchair Attorney
Matt Leffler LinkedIn
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
🔍 Why brokers request carrier inspections
🧑💼 Is Landstar a good choice for agents?
📦 Best load boards for freight brokers
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Poor email habits can cost you customers. In this episode, we break down the fundamentals of professional email communication for freight brokers and why it matters more than you think.
🔹 Write clear, purpose-driven messages
🔹 Use subject lines and recipient lists effectively
🔹 Repackage sloppy carrier emails before forwarding
🔹 Always follow up calls with confirmation emails
🔹 Avoid costly miscommunication and protect your business
Listen now and sharpen one of your most overlooked tools in freight: your inbox.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Is there a platform where brokers can bid on available freight shipments?
- What should I do if someone is fraudulently using my MC number to book loads?
- I'm getting started as a broker, but people say I can't compete with the big guys—any advice?
- Responding to claims that brokers are "parasites" and the root cause of low rates in the industry.
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When it comes to vetting motor carriers, each freight broker has their own preferences on what to look for and what to avoid. In this episode, we're opening the hood on our own personal rule sets that we use when selecting motor carriers.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Should I be using an official quote form when sending pricing to a customer?
- Is it realistic to earn $1 million a year as a cradle-to-grave rep handling mostly LTL with 25% commission?
- When managing LTL and FTL with FedEx and UPS, should I explore alternative shipping options beyond current contracts?
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In this episode of Freight 360, the hosts break down freight brokering basics with a focus on carrier selection and fraud prevention. They cover how the current economy affects the industry, share a global outlook, and dive into a real case of identity theft. Key takeaways include best practices for vetting carriers, staying ahead of fraud tactics, and the value of training and education in spotting red flags.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- What's the biggest challenge brokers face when it comes to shipping freight?
- How to find bulk carriers and handle washout requirements.
- GPS tracking issues: Why isn't it pinging every 30 minutes like it should?
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Ever wonder why some freight brokerages thrive while others constantly struggle with cash flow problems? The answer lies in mastering the fundamentals that many brokers overlook.
In this eye-opening episode, we explore the critical but often neglected basics that make or break your brokerage operation. We share real stories of brokerages that generated impressive revenue on paper but collapsed when they couldn't collect payments because of poor documentation practices. You'll discover why verbal agreements without written confirmation are worthless, how missing verification steps can cost thousands in claims, and why immediate proof of delivery matters more than you think.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
🔍 How to find the right companies to prospect — and who to contact once you do
⛽️ How to calculate fuel surcharge when quoting a customer
🙈 What blind shipments are and why shippers use them
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🚚 In this episode, we cover:
- ⏱ What accessorial charges are (detention, layovers, TONU, lumpers & more)
- 📄 How to document charges and avoid disputes
- 📉 Real-world examples of how mishandling accessorials hurts profits and relationships
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
📞 What does “100 calls per day” really mean—total dials or the number of companies contacted?
🚫 Is there a way to get more customers without cold calling? What can a new broker do after struggling with outreach?
💸 When does a shipper typically pay a new brokerage, and how do you cover the carrier payment before you get paid?
🚛 Why would a truck driver change the MC number and company name on the side of their truck?
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Profits can vanish fast when brokers cut corners. Nate kicks things off with a wild National Guard story from inside New York prisons, then we dive into real-life brokerage disasters: a $50K trailer fail, insurance loopholes that killed claims, and a rejected tanker load no one wants to touch. If you’re in freight, these lessons could save your business.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Does Your Business Name Matter? – Should you change “Transportation” to “Logistics” when you become a broker?
- Cold Calling 101 – How to approach shippers as a new broker and what your outreach should sound like.
- Finding Carriers When You’re New – Strategies to build carrier relationships, even when you lack a credit rating.
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🔹 DAT Features – Explore qualification settings, company profiles, and market insights.
📊 Leveraging Data Analytics – Use tools like Benchmark & LaneMakers to optimize operations.
📈 Navigating Market Shifts – Learn how seasonal changes impact capacity and pricing.
💰 Boosting Profitability – Improve decision-making with real-time carrier performance tracking.
🎧 Tune in now to stay ahead in the freight game!
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Ben & Stephen answer your freight brokering questions and discuss:
- Prospecting as a New Broker – Key advice for getting started and landing shippers.
- Using the BOL for Leads – How to leverage Bills of Lading to start conversations.
- Building Carrier Trust – Overcoming factoring issues and earning credibility.
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We're doing a live podcast this Thursday with DAT to help show you the best ways to maximize your tools to increase your profits and carrier network. Make sure to join us on LinkedIn or YouTube this week, March 20th at 2pm EST. You can interact and ask questions if you watch live, otherwise it will be available for everyone as a recording just like our normal podcast.
LinkedIn: https://www.linkedin.com/events/7305645496692289537/about/
YouTube: https://www.youtube.com/live/4awDX7L5TDI
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Benjamin and Stephen break down the many roles in freight brokerage, from freight agents to carrier sales reps, and the challenges of customer acquisition. They dive into market trends, tariffs, cargo theft, and cyber scams, highlighting the need for clearer job titles and stronger fraud enforcement. Plus, they discuss AI’s impact on logistics and the challenges of economic uncertainty in this high-stakes industry.
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Ben & Stephen answer your freight brokering questions and discuss:
- TONU Fees & Cancellations – Is it reasonable to charge a 24-hour cancellation fee on shipments? (Sounds like a TONU question.)
- Trucking Cost Per Mile – What’s the industry average for a trucking company? Comparing $1.80 vs. $2.07 per mile.
- Freight Broker vs. Sales Jobs – How does being a freight broker compare to other sales roles?
- Career Moves in Logistics – After two years in freight brokerage, what’s next? What was your next job after brokering? Is there a path in logistics beyond traditional brokerage?
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Ben and Dean break down recent US-Canada tariff changes, covering their impact on freight volumes, rates, and carrier challenges. Dean shares insights on operating costs, a possible freight recession, and long-term trade policy effects. They also discuss market volatility, strategies for navigating tough conditions, and the importance of strong partnerships. The episode wraps up with predictions for future trends and advice on staying adaptable in a shifting market.
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Ben & Stephen answer your freight brokering questions and discuss:
Dispatching Trucks from Abroad – Challenges and considerations for carriers managing operations remotely.
Carrier Perspective on Rates – The push for higher rates and the costs carriers must cover.
Onboarding Challenges – What happens when a carrier isn’t set up late in the day?
New Broker Mistakes – Common pitfalls when booking the first load and how to avoid them.
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💰 Back Office Basics for Freight Brokers
In this episode of Freight 360, Benjamin and Stephen break down the back-office fundamentals that keep a freight brokerage running smoothly. They get into the nitty-gritty of invoicing, payment processes, and the headaches that come with detention and accessorial fees. Cash flow is king in this business, so they talk about how to keep it moving, streamline operations, and avoid payment delays.
They also dive into rescheduling fees, why solid communication is a game-changer in logistics, and how a good TMS can make or break efficiency. Mastering back-office ops isn’t just paperwork—it’s the key to running a profitable freight brokerage.
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Ben & Stephen answer your freight brokering questions and discuss:
- Handling extra costs like lumper fees and detention fees – when to charge the shipper
- Calculating fuel surcharges – is it built into the rate or added later?
- Working with airlines and MRO repair facilities – thoughts on dedicated aviation freight
- Why do some brokers refuse to work with dispatch services?
- Dispatch services vs. family members – what’s the difference when representing a carrier?
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You may have heard of him or even seen his wild Tweets on X - we finally got to sit down with FreightBrokerGuy and his story is a wild one. Talk about finding a niche in the freight broker industry. This one is a fun one, and we've been waiting a long time to do it!
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- 🚛 Handling Accidents on Your Loads – What to do when an accident happens involving one of your shipments.
- 🖥️ Essential Software for a New Brokerage – What’s worth the investment and where you can cut costs when launching your freight brokerage.
- 📄 Brokers & BOLs – Do customers expect brokers to generate their own Bills of Lading (BOLs)?
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🎙 Mastering Freight Rates & Market Trends
Unlock the keys to freight success in this episode! We break down essential strategies for quoting, negotiating, and navigating market shifts in logistics.
🔹 Freight Rate Negotiations – Tips to master the art of pricing and securing the best deals.
🔹 Trucking Capacity & Market Trends – How to interpret heat maps and spot rate trends.
🔹 Economic Impacts – The effects of steel & aluminum tariffs on supply chains.
🔹 Supply Chain Disruptions – How avian flu is affecting the chicken and egg market.
🔹 Operational Strategies – Avoiding “Fallout Friday” cancellations and sourcing trucks efficiently.
Stay ahead in the logistics game with expert insights and actionable takeaways! 🚛📦
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- 💰 Dispatcher Fees – How much should you pay per load or per week for tracking and tracing?
- 🎯 Lessons for New Brokers – The one piece of advice industry veterans wish they had when starting.
- 🚛 Broker vs. Carrier Load Dumping – Why brokers sometimes tell carriers to dump late-arriving produce and what to do about it.
- 📑 Customer Onboarding Timeline – How long should contracts, credit checks, and insurance verification take?
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🎙️ Freight, Trade & Touchdowns
- Freight Brokerage 101 – Learn how to quote a new shipper and secure your first load.
- Trade & Tariffs – The impact of trade wars, Mexican border policies, and USPS parcel suspensions.
- NFL & Laughs – Super Bowl hot takes, referee favoritism, and Ben’s daddy-daughter dance.
- LTL Changes – Updates on freight class shifts and how brokers can adapt.
- Sales Strategies – Cold calling tactics, trust-building, and securing long-term customers.
Tune in for a mix of industry insights, real-world strategies, and a bit of fun along the way!
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Working as a Freight Broker as a Foreigner
- Low Rates Explained
- Freight Claims with a Co-Broker Arrangement
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We recently talked about prospecting and lead generation, but how do you follow up with a shipper? What do you say? When should you follow up? These are common questions and we're breaking this down in detail on this second episode in a series on freight broker prospecting.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Freight Broker Taxes
- Building a Carrier Network
- Broker Transparency
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🎙️ Master Freight Sales with Confidence
Ready to exceed your shippers' expectations? In this episode of Freight360, we share essential strategies to elevate your freight sales game.
🌟 What You’ll Learn:
- Smart Sales Strategies: Balance price, service, and quality while identifying ideal customers.
- Cold Calling Confidence: Overcome nerves, build trust, and close deals with ease.
- Actionable Insights: Leverage market data to enhance your sales approach.
Gain the tools to connect authentically and make every sales call count. Tune in now!
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As the AFC Championship looms, we’re asking the big questions: Can Josh Allen and the Bills finally topple the Mahomes-Kelce connection, or will the Chiefs' dynasty march on? We're bringing you every play, every stat, and every moment that matters from this epic clash of titans.
🏈 Ready to dive into the future of the league? Hit play, and let’s talk Bills, Chiefs, and everything in between.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Understanding spot rates
- Cold calling strategies
- Credit approval for customers
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Mastering Tough Conversations
Transform your communication skills with insights from economics, business, and freight.
- Explore the impact of cultural communication differences in business.
- Learn how economic trends shape the freight and logistics industry.
- Discover the power of honest conversations in building trust and stronger partnerships.
Listen now to turn tough discussions into valuable connections!
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Starting Out: Wait 3-6 months with MC/US DOT before prospecting?
- ELD Tracking: DAT vs. Trucker Tools for brokers.
- Reefer Temps: Use to stand out from competition?
- Payment Issues: Broker owes, 60 claims against bond—what to do?
- Lumper Fees: Why are carriers charged EFS check fees?
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As we dive into 2025, it's essential to reset our habits and align strategies to navigate the changing freight market landscape successfully. This episode emphasizes the importance of adjusting routines, strengthening customer relationships, and developing proactive plans to handle market fluctuations.
• Importance of resetting habits after the holidays
• Strategies for kickstarting the freight business in 2025
• Navigating customer conversations to understand needs
• Importance of establishing strong carrier relationships
• Evaluating business for profitability and customer satisfaction
• Staffing adjustments to meet market demands
• Focusing on developing productive operational routines
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Join Jeff Clementz, CEO of DAT, and Kary Jablonski, former CEO of Trucker Tools, as they share their journeys into the freight industry and the story behind DAT's acquisition of Trucker Tools. Learn how these platforms are driving efficiency, improving broker-carrier relationships, and addressing challenges like fraud prevention through innovation and data integration. We also explore the future of logistics technology, including advancements in reefer tracking and automation, highlighting the transformative potential of the DAT and Trucker Tools partnership.
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Stephen Ruhe & Ben Kowalski answer your freight brokering questions and discuss:
- Becoming a Broker: W2 vs. agent for beginners?
- Tarping Issue: Who’s liable for untarped $10K damaged load?
- Reefer Trucks: Are 26’ reefer trucks worth it for LTL?
- Transparency: Why don’t brokers share shipment profits with carriers?
- Detention Fees: Raise fees to $250/hour after 2-hour delays.
- Low Rates: Why accept $350 loads from FL to Atlanta?
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Negotiating rates with motor carriers
- High volume, low margin freight for freight brokers
- Hiring agents, sub-agents, and employees for a freight brokerage
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Can AI-generated voices replace human interaction in freight? This episode dives into how tech advancements and market trends are reshaping freight brokerage, creating opportunities for growth. We share insights on the evolving demand for brokerage education and how small brokerages can thrive through strategic acquisitions and better resources. Plus, we explore freight sales strategies and the challenges of dual brokerage trucking models, all with a mix of humor and expertise.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Customers that won’t use brokers
- Delivery Appointment Issues
- Broker Margin Transparency
- Power Only Load Outs
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- Dive into the evolution of freight brokerage, from the Motor Carrier Acts of 1935 and 1980 to the transparency mandates of CFR 371.3(c), reshaping the industry into a dynamic and competitive space.
- Discover how deregulation transformed brokers from salespeople into critical financial facilitators, similar to Uber’s disruption of the taxi industry.
- Explore challenges like accident-related driver terminations and appeals processes, alongside comparisons of regulatory landscapes across North America.
This episode unpacks key historical shifts and current trends shaping the freight brokerage industry.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Trailer load outs
- Tariff impact on freight and prices
- Backhaul pricing and load-to-truck ratio
- Operating with two authorities (asset & broker)
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Our latest Freight 360 episode promises to unravel the complexities of the freight brokerage market. Get ready to explore the hot-button issue of rate transparency and the implications of CFR 371.3(c), a topic that has stirred much debate within the industry. What is it? Why was it created? Why is everyone talking about it now? We answer all of that and more!
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Tax lawyers for freight brokers
- Finding shippers and using shipper lists
- Sourcing open deck trailers
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Meet Ryan Joyce of GenLogs, a former CIA operative revolutionizing freight with intelligence-driven strategies. In this episode, we dive into his innovative approach to combating fraud, optimizing logistics, and deploying cutting-edge roadside sensors to give brokers and shippers actionable insights into carrier operations.
GenLogs is making waves with services like free equipment recovery and ambitious plans for expansion, all while addressing issues like double brokering and identity theft. With a capped customer base for exclusivity, GenLogs is setting the stage for a secure, data-driven freight industry. A must-listen for those at the crossroads of logistics and innovation!
https://www.genlogs.io/
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- How to track the freight broker market trends
- Background checks for freight broker new hires
- The impact of the age of a motor carrier authority
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Matt Perkins from BTB Logistics returns for a no-holds-barred look at the freight brokerage industry, diving into the agent model’s risks. We also talk about recent news in the freight space and what the future could hold.
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Nate Cross & Stephen Ruhe answer your freight brokering questions and discuss:
- Freight broker surety bond
- Integrating your brokerage and carrier companies
- Pricing fuel for reefer loads
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Learn to anticipate seasonal demands and expand your book of business with strategies for engaging new commodities and adapting to industry changes. We’ll explore the power of first principles thinking, inspired by Elon Musk, to tackle logistics challenges with a fresh perspective. Plus, discover how thoughtful questioning and continuous learning can transform you from a logistics novice into an expert, opening doors to new opportunities. This episode is packed with insights to elevate your business in the ever-evolving freight industry.
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Nate Cross & Stephen Ruhe answer your freight brokering questions and discuss:
- LTL pricing
- Handing heated conversations with carriers
- Funding a freight brokerage
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Prepare for a spine-tingling Halloween special as we uncover eerie tales from the freight world, like a driver who turned an excavator into his personal playground and the unexpected shocks that make brokers’ nerves jangle.
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Nate Cross & Stephen Ruhe answer your freight brokering questions and discuss:
- How are freight rates determined?
- Are loads paying less than $2.75 per mile too cheap?
- Starting as a freight agent with no experience
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Curious about how a small change in logistics can make a big impact? In this episode, we dive into drop trailer programs and trailer pools, showing how these strategies can improve efficiency for shippers and carriers. We explore the flexibility of drop-and-hook operations and power-only carriers, along with the importance of container management and preventing costly per diem charges. We’ll also discuss how platforms like Repowr are transforming drop trailer programs, offering practical tips on reducing idle time, boosting flexibility, and cutting costs. Whether you're in freight brokerage or logistics, you’ll find strategies to enhance your operations.
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Nate Cross & Stephen Ruhe answer your freight brokering questions and discuss:
- Non-recourse vs recourse factoring
- How freight guards impact a carrier
- What to do when a driver breaks down
- What constitutes a TONU
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In this episode, we dive into the dynamics of leadership versus being a doer. Discover why leadership involves more responsibility and the importance of cultivating independence among your team members. Learn how to set clear expectations, invest in hands-on training, and embrace continuous learning in your professional journey. This episode is a treasure trove for industry professionals eager to refine their approach to business management, and for anyone intrigued by the transformative power of effective leadership.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Freight broker phone systems
- Freight broker software
- Freight broker cold calling objections
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We were recently asked what we would do differently in freight brokering if we had to start all over again. In this episode, we're taking a ride down memory lane to the 2010's and sharing our advice on what you can do as a freight broker to maximize your chances of success. From self-education to understanding the big picture of logistics, we're sharing out best advice!
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Working with newer carriers
- Creating BOLs for a shipper
- East Coast and Gulf Coast Ports Strike
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Get ready for a deep dive into freight finances with Steve Spoerl, Director of Customer Success at Haulpay! In this episode, we unpack how factoring can be a game-changer for brokers and carriers, while also covering key insights on NOAs, non-recourse factoring, and even the Buffalo Bills' latest heartbreak. We also tackle the East Coast port strike and what it means for supply chains. Whether you’re a new broker or a seasoned pro, tune in for expert tips on picking the right factoring company and staying financially strong.
Haulpay: Learn More
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- The current freight broker market
- Rate transparency with carriers and brokers
- Becoming a freight agent with no experience or customers
- Carrier vetting solutions
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Join us for a conversation with Alex Winston, President of Expedite All, as he shares his journey from law to logistics and how his company handles long-haul freight with sprinter vans, box trucks, and straight trucks. We discuss the impact of a potential port strike on the supply chain, the role of freight brokers, and the resilience required in logistics. Alex also explains the nuances of "small truckload" freight and the risks new brokers face using load boards, offering advice on partnering with trusted entities. Finally, he reflects on the challenges and rewards of transitioning from law to freight brokering.
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Ben Kowalski & Stephen Ruhe answer your freight brokering questions and discuss:
- Receiver Issues
- Double Brokered Loads
- Dispatching
- Paying Carriers
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This week on Freight 360, we explore what makes a freight brokerage truly outstanding, focusing on driver fitness, equipment maintenance, and service reliability. We discuss the potential impact of an East Coast port strike and dig into effective sales strategies, emphasizing the importance of understanding customer needs and leveraging real-time market insights. Additionally, we address the challenges small carriers face and the vital role of communication in ensuring operational success. To cap it off, we share a casual chat about recent NFL games and a motivational quote to inspire our listeners.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Reefer LTL
- Carrier Onboarding Tools
- Pricing Multi-Stop Loads
- Volume LTL Shipments
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Ready to revolutionize your freight brokerage business? In episode 261 of Freight 360, we cover how to boost efficiency, build trust, and leverage tools to maximize profits. Learn key strategies for quoting loads and discover the psychology behind urgency in decision-making. This is all about how the real brokers get the job done compared to the novices that struggle to succeed.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Broker vs Carrier Dispute on Layover and Redelivery Fees
- Freight Broker Insurance
- Broker vs Carrier MCs
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Ever wonder how a few fraudulent truckloads of sugar could cause chaos? In this Freight 360 episode, we discuss major freight issues alongside NFL matchups like the Buffalo Bills vs. Arizona Cardinals. Beyond football, we highlight a $3.5 million federal grant for CDL schools and speculate on how the presidential election could impact GDP and shipping. We then dive into a real-world scam where a scammer held four truckloads of sugar ransom, emphasizing the need for carrier verification. Finally, we expose freight fraud tactics like double brokering and commission scams, sharing tips to protect your operations from con artists.
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Ben Kowalski & Stephen Ruhe answer your freight brokering questions and discuss:
- How to Write Emails as a Freight Broker
- Funding a Startup Freight Brokerage
- Hiring Sales Reps
- How to Differentiate a Freight Brokerage
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🎙️ Can AI revolutionize freight brokerage operations? In this episode, we chat with Thilo from Levity about AI’s potential to transform the industry. We start with a celebration of Thilo's wedding, then dive into how AI tools like Levity are streamlining communication, automating load sourcing, and managing outdated systems. We also cover the latest industry news, including Canadian Railroad strikes and LA port surges, plus insights on Fed interest rate cuts and the upcoming NFL season. Finally, we explore how automating SOPs can save costs, improve accuracy, and scale operations in brokerages of all sizes. Tune in for a deep dive into the future of AI in freight!
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Freight Agent Positions Outside of the US
- Getting Hired as a Freight Broker With No Experience
- How to Pay Carriers as a Startup Freight Brokerage
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Join us in an episode about the complex web of international supply chains, providing a high-level overview from raw materials to finished goods. We explore the roles of bonded carriers and warehouses, and how they help companies manage costs and defer taxes. You’ll gain a foundational understanding of how goods move efficiently across borders, touching on everything from ocean shipping to customs clearance. We wrap up with a practical look at the logistics of shipping products through various freight options and the benefits of expanding beyond full truckload brokerage. This episode is a must-listen if you want to stay informed and ahead in the freight and supply chain industry.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Offshore freight brokers
- Quoting customers
- Freight broker vs freight agent
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Ever wondered what it really takes to start your own freight brokerage? Join us as we uncover the essential considerations and provide a comprehensive guide to navigating this competitive industry. If you are considering starting a brokerage versus becoming a freight agent, we break down the pros and cons to both options.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- “FOB” Shipments
- Detention Pay
- Intermodal Brokering
- Late Paying Customers
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Can market volatility be your secret weapon in the freight industry? Join us on Freight 360 as we navigate the ever-changing landscape of extreme weather impacts, pricing strategies, and the latest in sports excitement. We kick off the episode by examining the recent hurricane in Florida and tornado in Buffalo, shedding light on the undeniable importance of disaster preparedness in freight operations. Not to be missed are our updates on Team USA’s Olympic achievements, women's soccer, and the much-anticipated NFL preseason, with a special focus on the Buffalo Bills.
Are you prepared to handle fluctuating lane rates and capacity changes like a pro? We share our personal stories and insights on managing these unpredictable shifts, revealing how regional disparities and broader economic factors influence freight costs. Our conversation provides a deep dive into effective pricing strategies, the intricacies of RFPs, and the nuances of the bid process. Understanding these elements is crucial for anyone looking to thrive amid market volatility, ensuring you secure the best deals while maintaining strong relationships with both carriers and shippers.
Ready to master the art of strategic quoting and transportation bidding? We'll guide you through the complexities of the bid packet, the value of negotiation, and the challenges of pricing multi-stop loads. By leveraging predictive rates and historical data, you can establish a solid foundation for your bids. Plus, we offer practical advice on handling large bids and prioritizing lanes. To wrap things up, we reflect on the power of belief in achieving success, with a spirited cheer for the Buffalo Bills. Don't miss this episode packed with essential knowledge and actionable insights for the freight industry!
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Stephen Ruhe & Ben Kowalski answer your freight brokering questions and discuss:
- Submitting RFPs
- Customers Falsely Committing Freight
- Detention Approval
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Ever wondered why some sales follow-ups build lasting client relationships while others fall flat? Join us as we master the art of effective sales follow-ups, exploring empathetic listening, purposeful openings, and parallels to streaming services' relentless ads. We'll also touch on the latest Olympic feats and CH Robinson's anticipated Q2 earnings. Inspired by "Super Communicators," we'll shift conversations from logical to emotional contexts to understand clients' needs and build genuine rapport. Learn advanced strategies like the looping technique for conflict resolution and identifying emotional cues to transform your professional interactions. Stay tuned for updates on our Final Mile segment and the return of the Pick'Em League for football season.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Freight Broker Follow Up
- Verifying a Leased-On Driver
- How Detention Works for Freight Brokers
- How Many Loads Can a Freight Broker Move?
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Get ready for an in-depth look at global shipping logistics, where we compare the roles of merchant mariners to airline pilots and discuss the economic and technological shifts in the industry. From the evolution of container ownership to the impact of geopolitical events, Sal provides a comprehensive overview of the changes shaping modern shipping. We also touch on the long-term effects of COVID-19 on global supply chains and speculate on future trends, emphasizing the significant roles played by major U.S. ports. This episode is a must-listen for anyone keen on understanding the intricacies of global logistics and the freight industry.
Sal LinkedIn
Useful Links from Sal:
2024 Port Performance Freight Statistics Program: Annual Report to Congress (bts.gov)
NRF | Monthly Import Cargo To Hit Highest Level Since 2022
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Car Hauling
- Leverage When Booking Loads
- Leaving Voicemails
- Capital Requirements for Freight Brokers
- Leased-On Drivers
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Leadership and growth take center stage in this episode. It's not just about what you do but how you show it. We underscore the importance of hands-on leadership, effective delegation, and the pivotal role of SOPs in building a resilient organization. Learn how to transition employees to self-reliance, leverage tools for training documentation, and prepare for unexpected events. From handling every task yourself to creating a self-sustaining company, we provide strategies for fostering a knowledgeable and independent team. Tune in for real-life examples and actionable insights on building a robust, self-sustaining organization that thrives, even when key personnel are absent.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Credit Approval with a Factoring Company
- How Fast Do Freight Brokers Make Money?
- Back-Solicitation for Carriers
- Signs of Double Brokering
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It's 2024, and the freight broker world has evolved a TON in the recent years. With that change has come new products and tech tools to help us get the job done. Join us in this episode where we break down our favorite tools for freight brokers. From getting freight rates to preventing fraud, we've got you covered.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- TMS for New Freight Brokers
- Verifying Carrier Identity
- Co-Broker Contracts
- Starting a Brokerage While Driving a Truck
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Managing margins in freight brokerage is no small feat. We'll discuss the strategies to balance shipper and carrier needs, the nuances of carrier pricing, and the importance of maintaining healthy margins for financial stability. We offer practical tips on strategic timing in booking loads and effective negotiation tactics, all while underscoring the value of transparent pricing in building trust with customers. Tune in for a wealth of knowledge aimed at helping you foster a sustainable and successful business in the freight industry.
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Nate, Ben, & Stephen answer your freight brokering questions and discuss:
- Tips to Succeed in Freight Brokering
- How to Find Leads
- How to Get a Shipper on the Phone
- Changes in How Money Moves
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Ever wondered how cybersecurity intersects with the logistics and freight industry? Discover these critical insights in our 250th milestone episode of Freight 360, featuring an exceptional guest, Erika Voss from DAT. Erika takes us through her unique career journey from physical security and emergency management to championing cybersecurity in the freight world. We share tips to protect you and your brokerage from cyber threats as well, so this is a great listen!
Erika Voss: LinkedIn
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Book and Podcast Recommendations for Freight Brokers
- Handling Objections
- Reefer LTL
- Hostage Loads
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Ready to master the logistics of produce transportation and uncover the intricacies of freight brokerage? Join us on Freight 360 as we sit down with Jeff Lair from Produce Blue Book to explore the world of produce commodities. We kick things off by discussing the recent heat waves in Chicago and Buffalo and then shift gears to recap the U.S. Open at Pinehurst Course No. 2, where we highlight the stellar performances of Rory McIlroy and Bryson DeChambeau. Our personal anecdotes about playing the challenging greens of Pinehurst and the mandatory caddy requirement for Course No. 2 offer a fun and relatable glimpse into the golfing world.
Freight broker liability takes center stage as we dissect a recent trial that exposed significant risks tied to inexperienced drivers and safety violations. Jeff shares insights on a massive warehouse fraud operation involving 15 fake LLCs in Peoria, Arizona, revealing the critical importance of accurate tracking in freight brokerage. We also discuss a real-world example of a GPS tracking error corrected by Quikskope's verification tools, emphasizing the tools and strategies essential for maintaining integrity in logistics. As we move into the peak "dads and grads" season, the logistics of the sweet corn market become a focal point, underscoring its role in summer celebrations and the meticulous planning required to keep produce fresh.
The episode culminates with a deep dive into the seasonal dynamics of sweet corn and watermelon transportation, offering practical tips on maintaining their quality during shipping. We explore the year-round availability of domestic corn and how brokers can leverage these opportunities to build stronger business relationships. Jeff enlightens us on the crucial pre-cooling and storage methods needed to prevent damage and claims, especially during the bustling watermelon season. Whether you're a broker, carrier, or just curious about the produce industry, this episode is loaded with actionable insights and expert advice to help you navigate the complex world of produce logistics. Don't miss out on this informative and engaging discussion!
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Ben Kowalski & Stephen Ruhe answer your freight brokering questions and discuss:
- How to get produce shippers
- What happens when insurance lapses?
- Insuring high value cargo
- Do freight agents need an LLC?
- Battling cold calling struggles
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Have you ever wondered what it's really like to be in your first year as a new freight broker? This week, we're interviewing a new freight broker to see what it's really like to get in the trenches and do the job!
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- What kinds of shippers do freight brokers prospect?
- Building a carrier network as a new broker
- Double broker signs
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Can you imagine launching a successful freight brokerage from scratch? This episode of Freight 360 is your ultimate guide, packed with actionable insights on everything from securing your first customers to building rock-solid relationships with carriers.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Registering a freight brokerage in multiple states
- Websites for freight brokers to bid on loads
- What to do if a carriers goes out of business while in transit
- Paying detention at “first come, first serve” facilities
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Ever wondered how to find reliable carriers when traditional methods fall short? In this episode of the Freight 360 podcast, we’re not just sharing tips; we're offering actionable strategies that will revolutionize your freight brokerage approach. From prospecting and carrier sourcing to setting realistic client expectations, we’re covering all the bases to ensure you’re equipped to handle the toughest loads and build lasting client relationships.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Freight Broker Bond vs Trust
- Zoominfo and Lead Generation Tools
- Pros and Cons of Drayage
- Who to Cold Call (Which Job Titles)
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Join us as Mike Schember and Brad Berlin from FreightClaims.com unveil their revolutionary three-step wizard for managing freight claims. Utilizing AI and OCR technology, they transform this critical but often complex process into something much more manageable. Tune in to discover the intricacies of freight claims, from legalities and insurance to the pivotal role brokers play in ensuring smooth logistics operations. Whether you’re a seasoned professional or new to the industry, this episode offers invaluable insights and a fresh perspective on freight claims management.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Double Brokering vs Co-Brokering
- Brokers working with other brokers
- Brokers with trucks
- Pricing based on load weight
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Join us for an in-depth exploration of the freight brokering landscape, focusing on the Federal Motor Carrier Safety Administration's (FMCSA) mission and the critical role brokers play in vetting carriers. We'll dive into the intricacies of DOT week and discuss the importance of the Safety Measurement System (SMS) and Compliance, Safety, and Accountability (CSA) scores in assessing carrier reliability. Through personal stories and feedback, discover the art of rapport-building in sales conversations and how it fosters successful industry relationships. We'll also touch on vehicle maintenance, offer valuable insights, and strategies for managing carrier compliance. This episode is a must-listen!
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- International Shipments for Freight Brokers
- Do Carriers Need Freight Brokers?
- Cold Calling Success Rates
- Hot Shot Shipping
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In this episode of our podcast, Jeff Lair from Produce Blue Book returns for an appearance to offer his expert insights into the produce supply chain, focusing on the seasonal nuances of commodities like broccoli, peaches, and pears. We dive into the impact of AI and provide a detailed analysis of the produce supply chain. Jeff also shares essential tips on freight brokerage, the benefits of Produce Blue Book's resources for credit monitoring and lead generation, and strategies for handling temperature-sensitive shipments. Throughout the episode, we also touch on current sports highlights and the challenges of adapting to new software, making this a comprehensive guide for thriving in the world of produce for freight brokers.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- How to find shippers
- Insurance for excluded commodities
- Freight broker education
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In our latest podcast episode, we dig into key insights for freight brokers navigating the complex landscape of sales funnels. We explore market trends, sales strategies, and client relationship management, starting with a deep dive into factors that impact freight rates and strategies to remain resilient amid market shifts. Ben and Nate share proven tactics like structured meetings and strategic follow-ups that foster deep client engagement and drive sales. The episode culminates with veteran advice on managing the seasonal trends of shipping and building enduring client relationships to propel your freight brokerage business forward.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Non-compete ruling by the FTC
- Collecting freight documents after delivery
- Financial liability for W2 freight brokers
- Becoming a freight agent
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Join us on a podcast journey as we explore the intersection of success in sports and business, starting with a look at Scottie Scheffler's rise in golf, emphasizing his life philosophy of prioritizing faith and family. We then apply his balanced approach to the freight industry, discussing how maintaining a calm demeanor can be crucial in business. We also delve into the FTC's latest ruling on non-compete clauses and its impact on business strategies, particularly in navigating tough economic conditions. Lastly, we discuss building strong relationships in the freight brokerage industry, focusing on the importance of trust and communication in forging successful partnerships.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- How Rates Are Set
- Prospecting and Talking to Shippers
- Building Carrier Relationships
- Using LinkedIn
- Freight Broker CRMs
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In this episode, we look into the freight industry's complexities, clarifying the terms co-brokering and double brokering, while exploring their market impacts and discussing the broader dynamics, including a critical look at industry leaders and a playful analysis of conspiracy theories following a ship accident investigated by the FBI. We also connect the dots between the precision required in freight brokering and strategies seen in sports, referencing O.J. Simpson's legacy and Scotty Scheffler's performance at The Masters. Wrapping up, we focus on managing risks in co-brokering, emphasizing transparency and trust to protect customer relationships and comply with FMCSA regulations.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Books for Freight Brokers
- Freight Broker Insurance Policies
- Questions for Tanker Loads
- Moving Small Shipments
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Dive into the life of a freight broker, where orchestrating daily tasks and strategizing becomes an art, akin to conducting an orchestra. We'll explore everything from the nuances of starting a brokerage and leveraging an early bird approach for success, to the excitement of merging logistics passion with major sports events like the Masters golf tournament. Along the journey, learn the importance of prioritizing, effective problem-solving, and building a robust network, all while navigating the thrilling world of freight brokering.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Posting a Load on Loadboards
- Tracking Software
- Co-brokering
- Carrier Vetting
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Ever found yourself wondering how to spin an Easter egg hunt tale into a lesson on customer relationships? Join us on Freight 360 where we transition from recounting personal Easter anecdotes to the strategies that underpin successful freight brokerage businesses. Amid tales of family fun and basking in the Florida sun, we also cover the bases of current sports festivities – from the crack of the bat in the new baseball season to the swoosh of the net in NCAA March Madness. And for the golf enthusiasts out there, we've got the Masters just around the corner. It's not all play though; we navigate through the choppy waters of the shipping industry, contemplating the effects of port closures and the intricacies of maritime law.
Building trust with clients is much like finding the golden egg; it takes strategy and understanding. We'll guide you through the maze of securing spot loads and transforming them into long-term, lucrative partnerships. By becoming the go-to broker through consistent follow-ups and reliability, you'll ensure your clients never have to second-guess their choices. We'll also pick apart the complexities of customer environments and how tailoring your services to meet their unique challenges can help you stand out in the commoditized transportation and logistics marketplace.
Finally, we tap into the art of conversation, sharing why mastering small talk can be your hidden superpower in both business and personal growth. We'll reveal how embracing discomfort leads to significant strides in your professional journey and discuss the importance of feedback not just for our own growth, but also for the evolution of our podcast. So tune in, engage, and let's accelerate your path from being a novice to steering the ship of a thriving brokerage business together.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- TONUs
- How fast to quote
- Specialized trailers
- HazMat training
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Ever wondered how a freight broker navigates the choppy waters of rate negotiation and relationship building? Buckle up as we take you through the ins and outs of freight brokerage, starting with the bedrock principles that every professional, rookie or veteran, should know. Embark on a journey with us as we recount tales from the trenches, including a personal story of an Airbnb mishap that's as much about adaptability as it is about logistics.
This episode isn't just theory; it's packed with real-world implications, highlighted by the recent Baltimore bridge collapse and its ripple effects on trade. From agricultural deliveries in the midst of planting season to the automotive industry's logistics gymnastics, we dissect the impact on the freight landscape and ponder alternate routes to keep the wheels of commerce turning. Plus, we don't shy away from tackling the Buffalo Bills' stadium saga or the complexities surrounding Shohei Otani's interpreter – because where else can you get the skinny on PSLs and sports gambling all in one place?
Finally, we zero in on the nitty-gritty of securing success in the freight industry. It's all about negotiation finesse, the strategic use of CRM tools, and why sometimes, it's the sheer hustle that sets you apart from the pack. Through live negotiation scenarios and firsthand experiences, we offer insider strategies to boost your brokerage prowess. Whether you're looking to sharpen your skills or simply curious about the high-stakes world of freight, there's a seat at the table for you. So plug in, and let's navigate these industry currents together.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Working with New Carriers
- Brokering Freight in Canada
- Duplicate Load Board Posts
- Fees on Carrier Advances
- Sylectus Load Board
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Unlock the secrets of the produce industry with expert Jeff Lair from Blue Book Services as we slice into the utility of their "Know Your Commodity" tool. This episode is bursting with industry knowledge, from the competitive world of freight brokerage to the perennial charm of asparagus. Whether you're a veteran in the logistics game or new to the fragrant fields of fresh produce, our conversation is packed with fresh perspectives and juicy details that will keep you engaged and informed.
Feel the excitement of the Players Championship as we recap Scottie Scheffler's masterful victory, which parallels the strategic moves freight brokers must make to stay ahead in their field. Ben's personal tales from the TQL trenches offer a glimpse into the hustle of securing year-round business, and together with Jeff, we navigate the shifting seasons of tomato availability, from Florida's January start to the robust imports from Mexico. It's a lesson in adaptability and knowing the terrain of your trade.
Finally, we plant ourselves firmly in the tangled logistics of asparagus, from its quirky effects on some consumers to the intricate considerations needed for its transportation. This episode isn't just about the produce; it's about building robust connections and understanding market dynamics to boost your business.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Team Settings in Freight Brokering
- General Freight Claims
- How Freight Broker Surety Bond Works
- Freight Broker Websites
- Blind Shipments
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Join us as we talk with Mike Fullam and Ed Mangino, the founders of Quikskope, a revolutionary tool for freight brokers to prevent fraud and cargo theft. With years of experiences as freight brokers, they understand the problem with knowing how to verify a carrier's identity at shipment pickups and deliveries. This tool is a game changer.
Email Quikskope at info@quikskope.com
Quikskope Demo
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- How Credit Impacts a Freight Broker’s Relationship with Carriers
- How to Sell a Freight Brokerage
- Shippers Liability to Pay Freight Invoices
- Do You Need Contingent Cargo Insurance?
- How Freight Brokers Find Prospect Shippers
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Dive into the dynamic world of the freight industry with our latest insights on market trends, legislative changes, and a tribute to the heroics on the road, including a semi-truck driver's dramatic rescue. We cover everything from mastering sales techniques and navigating market fluctuations to enhancing communication skills for successful freight sales. Join us to sharpen your skills and stay ahead in the fast-evolving logistics landscape.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- TMS & CRM Integration
- Why Double Brokering Happens
- How Many Leads Does a Pipeline Need?
- Account Manager Commissions
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In our latest episode, Thilo Huellmann , the Co-founder of Levity, shares how automation is revolutionizing the freight industry, from automating mundane email management to enhancing efficiency with advanced data extraction and real-time inbox integration. This innovation not only allows freight brokers to concentrate on building stronger relationships but also transforms customer emails into accurate quotes rapidly, thanks to integrations with DAT and Greenscreens APIs. As we explore Levity's AI system, we uncover its role in redefining the booking process through seamless TMS platform integration, highlighting a future where AI empowers professionals to drive revenue and innovation in a transforming industry.
Thilo Huellmann LinkedIn: https://www.linkedin.com/in/thilo-a-huellmann/
Thilo Huellmann Email: thilo@levity.ai
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Paying Trucks After a Double Broker
- Sourcing Dump Trucks
- Market Shifts
- US/Mexico Freight
- Outsourced Cold Calling
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Ever wondered how to build a freight brokering empire with a side of hot chicken? Join me and my fellow broker Ben as we blend anecdotes, strategies, and a bit of sports talk to reveal the secrets of winning clients and mastering sales, all spiced up with local culture from Nashville to Florida. We'll dive into the art of turning lukewarm leads into loyal customers, share the magic behind effective cold calls, and explore the seasonal swings of the shipping industry. Tune in for a light-hearted yet insightful session on elevating your sales game and growing in the freight world!
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Detention Pay
- Part-time Brokering
- Load Board Comparisons
- Commission Plans
- Outsourced Cold Calling
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Freight claims are a pain in the butt. Period. The reality is that they are part of freight brokering so we're taking this episode to talk about the claims process and how to best manage it. We tell some stories and finish off with tip to prevent claims. Enjoy!
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Getting consistent loads
- Non-competes
- USPS loads
- Freight broker training
- Carriers with old trucks
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Project freight can be a complex niche in the freight brokering industry. In this episode, we're sharing our stories and advise when it comes to quoting and managing projects for your customers.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Carrier Cancels on a Load
- Deducting Money from a Carrier
- Verifying Carrier Identity
- Getting Bored in Brokerage
- Damages at Delivery
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Nate lost a bet and wears a Chiefs jersey, we talk about the UPS and Coyote problems, and most importantly we crack open the nut of LTL as it pertains to freight brokers. In this episode, you'll learn the basics of LTL, how it compares to full truckload, how it's priced, and how those pallets actually get from origin to destination.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Burner MCs
- Highway vs Carrier 411
- Produce Claims
- HazMat Loads
- 1099 Taxes
- Customer TMS Platforms
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In this episode, we dive into the world of freight brokerage, blending insights and personal stories to equip you with essential industry tools, including strategies for successful lane pricing and negotiations. We explore the factors influencing freight rates and capacity, using analogies and situational awareness to navigate the complexities of the spot market and the art of negotiating truck rates. Beyond just business tactics, we emphasize the importance of passion, relationship-building, and a positive mindset in achieving success and providing exceptional service in the freight industry.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- When to start prospecting
- How to sell in the spot market
- Requirements for a sprinter van company
- Prospecting freight forwarders
- Factoring company requirements
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This episode offers an exhilarating mix of NFL highlights and freight market strategies, beginning with the Buffalo Bills' victory over the Pittsburgh Steelers and setting high stakes for the Bills vs. Chiefs game. We then dive into how winter weather impacts the logistics industry, from adapting to icy roads and delays to dealing with regional challenges in transportation. We wrap up with insights on how natural disasters affect the trucking industry, offering strategies for freight brokers to optimize profits.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Dealing with double brokers as a freight broker
- Dealing with double brokers as a motor carrier
- How many calls does it take to get a customer?
- Freight broker employment benefits
- What to do when carriers want more money and customers want to pay less
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On this episode, we're talking carrier vetting. How do freight brokers research carriers to determine the best carriers to use? What should you look for, and what tools can you use to do the job? We'll break it all down on this episode!
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- What insurance do freight brokers need?
- How do freight brokers quote lanes?
- Should I quit being a freight broker?
- How much does a freight broker bond cost?
- How much can a freight broker agent make in the first month?
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In this episode of Freight 360, we start 2024 with Ken Adamo, Chief of Analytics at DAT Freight and Analytics, discussing freight rates and the complexities of broker margins. Ken provides valuable insights into the analytics of trucking operations, highlighting the importance of overarching data in understanding broker margins. We also explore shipper strategies and their impact on carrier relations and industry recovery.
Be sure to follow Ken on social!
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X (aka Twitter): @thefreightnerd
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Prepare to navigate the murky waters of logistics with us, as industry expert Ben pulls back the curtain on the notorious practice of double brokering. Ben, armed with ten years of experience, distinguishes the fine line between co-brokering and double brokering, unraveling the legal and ethical safeguards that can protect your business. We’ll also tackle the nuanced world of carrier invoicing, where the rules are written in the federal register but the drama unfolds in real-world scenarios. Whether you're a broker looking for smoother business operations or a carrier aiming to understand the complex billing landscape, this episode is your compass.
When cargo claims turn into nightmarish mazes, we reflect on personal stories from the front lines, including a stolen load that put our problem-solving skills to the test. We explore how maintaining customer trust can sometimes mean absorbing financial hits and share insights on how to handle the delicate dance of claim denials. Beyond the transactions, we discuss the profound impact of human connections in our industry and the growth that springs from them. It's not all work, though – we cheer for the Buffalo Bills, infusing our session with a spirit of optimism and community. Join us for a deep dive into the heart of logistics, where every challenge is a chance for growth and every relationship is a step towards success.
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As the year winds down, we're taking a moment to reflect on the twists and turns of the freight industry, and let's not forget, the thrill of football season. From the Buffalo Bills' playoff hopes to the future of Bill Belichick with the Patriots, we've got the sports scoop that will keep your adrenaline pumping. But it's not all touchdowns and field goals; we also delve into how the warm holiday weather has been shaking up logistics, and why nurturing customer relations is key to sailing smoothly through the freight market waves.
This episode isn't just about looking back; it's about gearing up for what's ahead. We'll unpack the tug-of-war between spot and contract rates in the freight market with the help of our upcoming guest, Ken Adamo, who's set to share a forecast of the 2024 market. Tiger Woods memes might give us a chuckle, but it's the serious business of analytics tools and 'paper rates' that could make or break your profitability. And if that's not enough, we'll reveal why diversifying your book of business isn't just smart – it's essential for weathering any market storm.
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Selling warehousing
- Withholding pickup numbers from drivers
- Holiday freight volumes
- Working with freight forwarders
- Cold call preparation
- Freight broker agent commissions
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With all of the debate on social media about freight broker margins, we’re breaking it all down in detail on this week’s episode. We talk about the myths and the truths surrounding freight broker margins as well as what we personally experience.
0:00 Intro
3:12 Sports & News
8:30 Main Episode
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- How to start a cold call
- What to do if a load is stolen
- How to find out of a load is double brokered
- Our thoughts on the TQL “raid” by FMCSA
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On this episode, we’re joined by Sal Marino and Keith Lewis of CargoNet to discuss cargo theft and hostage loads. You’ll learn some wild stats and get tips on what to do if this happens to you.
0:00 Intro
3:25 Sports & News
14:00 Main Episode
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Email Campaigns
- AR and AP
- Bonded Shipments
- Adding Drivers to my Broker Authority?
- International Auto Hauling
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On this episode, we’re joined by Jeff Lair from Produce Blue Book as we explore the current and upcoming produce markets in Florida, Texas, and Arizona.
0:00 Intro
3:35 Sports & News
12:00 Main Episode
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Tight vs Loose Trucking Capacity
- Prevent Double Brokering
- Giving Drivers Route Instructions
- In-Person Prospecting
- Prospecting NVOCCs and Freight Forwarders
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We’re talking freight broker insurance with Cameron Pechia on this episode. From general liability to contingent cargo, we break everything down from the newbie level to advanced freight brokers.
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0:00 Intro
3:30 Sports & News
16:40 Main Episode
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Shipper yells at you to stop calling them
- Prospecting companies with multiple branches
- Soliciting a shipper
- Finding data on produce
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It’s peak season, which means a higher demand for various commodities and tighter capacity in certain markets. This year might not be like previous peak seasons, but we’re still here to talk about the impacts of shipping during the holiday season and recap a little of 2023.
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0:00 Intro
7:52 Sports & News
12:18 Main Episode
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- How dispatchers work
- Cold call opening line
- Cold calling tips
- Smartway certification
- Shipper/Broker/Carrier contracts and insurance
- Agent vs. Broker
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For freight brokers, cold calling and prospecting is the key to growing your book of business. You’ve got to know the right questions to ask and how to ask them. Listen in as we cover some great prospecting questions to ask shippers.
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0:00 Intro
2:05 Sports & News
13:25 Main Episode
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Freight broker vs dispatcher
- Dispatching sprinter vans
- What is driving rates down?
- Getting a surety bond
- Verifying an agent’s book of business
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What’s the best freight broker sales pitch? There’s a lot of selling points we can use as freight brokers, and we’ve got a full episode breaking them down for you.
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0:00 Intro
3:20 Sports & News
15:00 Main Episode
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- CRMs for freight brokers
- Freight broker commission percentages
- Shipping alcohol: Permits by US State
- Prospecting in-person
- Using a website and marketing campaign to get customers
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We know that fraud in the freight broker world has reached an all-time high. This week, we’re joined by Satish Maripuri. He is the CEO & President of DAT Freight & Analytics as well as a Group Executive at Roper Technologies. We uncover the recent changes to DAT’s system and some exciting upcoming technology that helps brokers make informed decisions when hiring a carrier, protects their data, and much more.
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0:00 Intro
4:00 Sports & News
11:30 Main Episode
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Winning freight as a veteran-owned business
- Starting as a freight broker with no experience
- What to do if a shipper and freight broker tell a motor carrier different instructions
- How to identify a freight broker’s surety bond company
- Dispatcher acts as a freight broker but never pays the trucking company
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It takes more than just getting shippers to be a successful freight broker. Building a strong carrier network makes the best freight brokers succeed. In this episode, we’ll give you some actionable tips that will help you build and refine your carrier network.
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0:00 Intro
2:40 Sports & News
12:48 Main Episode
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Cost to start a freight brokerage
- Real advice for new brokers
- Website you can use to find shippers
- How to build credit as a new broker
- Should you focus on your customers, carriers, or both?
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What’s it like to be a freight broker? What do we love about it and what do we hate about it? Listen in as Nate and Ben talk through the pros and cons of working in the freight broker industry.
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0:00 Intro
3:00 Sports & News
12:00 Main Episode
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Onboarding agents
- Expanding a business to include brokering
- Brokering in Canada
- Annual fees for freight brokers
- Which state should you register in
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Freight brokers can have varying salaries, commission splits, and complex compensation packages. No one knows the compensation beast better than Beth Carroll, who's helped over 300 freight brokerages and logistics companies develop their unique plans. Listen in as we talk varying metrics and considerations when developing a compensation plan for your freight brokerage
Beth’s Company: Prosperio Group
Beth’s Book: Taming the Compensation Monster
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0:00 Intro
4:10 Sports & News
11:50 Main Episode
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- What the $300 FMCSA application fee covers
- Handling objections for shippers
- Hiring agents and brokers
- Accepting credit cards for payments
- Setting up new agents
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Double brokering and fraud are no joke in the freight industry, and we just wrapped up a week in Washington D.C. meeting with members of Congress and the FMCSA about these issues. In this episode, Michael Caney of Highway joins us to talk about combating fraud in the freight broker industry and what Highway is doing to help.
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0:00 Intro
3:10 Sports & News
17:25 Main Episode
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
- Getting customers for a cross dock company
- How much money you need to start a freight brokerage
- Overcoming cold calling hurdles
- Finding a chassis for drayage
- Locating partial carriers
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What’s the difference between selling freight shipping services as a freight broker versus as a motor carrier? There’s pros and cons to each, and we’re breaking down the similarities and differences in each entity in this week’s episode.
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0:00 Intro
3:08 Sports & News
11:15 Main Episode
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Paula: “How do I find the correct specs for a John Deere tractor?”
Alexis: “Should I use business cards and flyers? If so, what do you have on them?”
Devorous: “If I get my own truck and authority, will brokers realistically work with me?”
Adam: “After driving for 10 years, I’m considering the broker side of things. What are the pros and cons and what advice would you give?”
Lilly: “Have you ever filed a claim and only got a prorated portion?”
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Join us as we talk with Jeff Lair from Produce Bluebook in a discussion about the seasonality of pumpkins and apples as well as prospecting tips for freight brokers when working with seasonal commodities.
0:00 Intro
1:00 Main Episode Part 1
13:10 Sports
14:20 Main Episode Part 2
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David: “How can I get into the dispatching side of the business?”
Chris: As a broker, how do you go about finding consistent customers?”
Gabriela: I’m thinking about hiring a driver for my company, how should I pay them? Is it per mile, a percentage, per hour?”
Prince: “Can I get help with industry standard rates/pricing sheet for a direct customer? Client wants to know what our prices are?”
Rnich2020: “What should I do if a carrier shows up a day early multiple times, causing issues with the delivery? The customer wants a rate reduction because the delivery involves a crane appointment and they are throwing the entire day’s schedule off.”
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What does a freight broker do? How do they start and end each day, and what happens throughout that day? We’re taking you through a day in the life of a freight broker in this episode!
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Irene: “Do you need a TMS when you start as a freight broker?”
Sayge: How would you rate a 1 pick 10 drop reefer load?”
“My non-compete is up next month, where do I go from here if I want to be 1099?”
“Looking to transition from a small fleet owner to a broker, what advice would you give?”
“I have a potential customer looking to ship single skids worth $1.5M each. How do I get this done? The problem is cargo insurance”
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Bulk freight is way different from traditional van, reefer, or flatbed freight. That's especially true for freight brokers. The way you prospect shippers and manage carriers is vastly different. Join us as we talk with Jared Flinn from Bulkloads.com about the ins and outs of the bulk freight market.
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Spivek: "If a reefer load is damaged due to temperature issues, does my customer file on my bond, and then I need to file a claim with my carrier's insurance? Or can my customer directly file against the carrier's insurance?"
Mike: “What is a TONU charge currently?”
Deltric: “How do you get your shot as a freight broker if you don’t have a book of business?”
Party: “What do you expect LTL to look like going to Florida the next couple of weeks?”
Slim: “Can someone explain this to me? Carrier shows 5 trucks on SAFER, they claim to have 100+, GoHighway verifies those trucks but warns that they are potentially uninsured.”
Karl: "What are the standard quick pay terms for a carrier today?"
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As freight brokers, we’re often running rates. This week, we explore the world of freight rates with Tamir Dov from DAT. We look at what goes into a listed rate, how rates are forecasted, and what exactly you are seeing when you run a rate on DAT RateView.
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Hunter: “Are freight agents allowed to work/contract with more than one broker at a time? So if Brokerage "A" does not want to move that load for whatever reason (such as extending credit, etc.), I can go with Brokerage "B"?”
Maysa: “I am looking to change our insurance company, Any recommendations for a good one?”
Lucky: “What causes unhappy sales reps? Been seeing a lot of posts about discontent sales reps at big 3PLs. What’s the attraction to join those places? And what causes you to want to leave?”
Wolf: “Trucker is sharing GPS location and timing as proof for detention. The receipt mentions the check-in time, but he is claiming 4 hours long line before checking in and seeking 5.5 hr detention. GPS data does not identify the truck. What's the best way to deal with this?”
Ed: “Does posting a load with different cities really increase your chances?”
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In this episode, we talk with Pardeep Singh who started T3RA Logistics in 2021 with no experience and no customers. He’s grown his brokerage to $25 Million in sales in just two years thanks to his hard work, amazing team, and some help from Freight 360. We talk about overcoming struggles, learning things the hard way, and the importance of strong relationships.
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1:58 Welcome Pardeep Singh
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Ashish: “What insurance is needed for my brokerage business?”
Joe: “When you see crazy rates like $1 to $1.50 per mile, do you still call and try to negotiate with a broker? Not only is it an insult, but I lose a lot of faith in the broker right then because they definitely don't care about me.”
AJ: “Is anybody else getting 10 calls a day from dispatching companies? At what point is it considered harassment?”
Eric: “I’m new and looking to get my broker authority. Do we have to have trucks and insurance?”
Omar: “Do you think shippers should also help vet carriers, or does that responsibility fall exclusively on the brokers?”
Gayden: “Broker here, do any of you use a digital template or form for building your log of transactions? As of right now, me and everyone in my company keeps notes by hand.”
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In this episode of Freight 360, the focus is on meat. Join us as we chat with Stephen Ruhe, a freight broker at TMX Logitran and regular contributor to Freight 360, as we delve into the intricacies of shipping meat products. Whether it's prospecting or understanding operational nuances, this episode is a must-listen if you're thinking about including meat in your brokerage's list of commodities to explore. Don't miss out on these valuable insights!
0:00 Intro 7:12 Sports 13:25 News 15:45 Main Episode
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Thor: “What kind of authority, if any, is needed to become an independent dispatcher?”
Jacqueline: “How do I become a dispatcher?”
Jason: “There's an issue in the expedite industry with unlicensed sprinter van owners making non-binding agreements with brokers, leaving them unprotected. This widespread practice, especially in the Bosnian and Russian communities, seems unpunished and affects competition. Have you heard of it?"
H&K Logistics: “If you could change one thing about the trucking industry, what would it be, and why?”
Ciera: “Just a quick question. I'm new to being a freight broker and our company is already established and we have 1 place we are getting loads from. Looking to try to build our company but struggling to get more loads. Does anyone have any tips on how to try to bid on loads or websites I can utilize to build off of?”
Fraud is no joke, and it's gotten worse and worse in the last year. We’ve got Jeff Hopper from DAT on this episode where we dive into fraud and how to protect yourself from it in today’s era of freight brokering.
0:00 Intro 3:25 Sports 9:50 News 19:40 Main Episode Report Fraud to DAT: https://www.dat.com/report-a-bad-player Freight Broker Basics Course: https://bit.ly/freight-360-university Recommended Products: https://bit.ly/3mT2KAP Freight 360 Website: https://www.freight360.net/ Facebook Group: https://www.facebook.com/groups/449325909379811
“For a BOC-3, Does every agency charge you when there are documents that will be presented to you? For example, I've seen one company that charges only 30, but if something needs to be presented to you, each state has a designated fee!”
“I would like to know about General liability, Contingent auto liability, and Contingent Cargo insurance for a broker, and should the broker have all 3 or just the Contingent Cargo?”
“Why should a carrier ever be responsible for funding a lumper?”
“I’m fairly new to dispatching. I don’t have my first customer yet. So the brokers pay me and I pay the carrier? Or do the brokers pay the carrier and I collect from the carrier?”
“Where can I look to get hired as an agent trainee if I have some prior experience but very little success?”
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As freight brokers, sometimes out customers need more than just a truck. If a load needs to be transferred to another truck or your customer just simply needs storage space, you might need to find a warehouse to help them out. In this episode, we're breaking down warehousing and how you can use them to help your shippers when they're in a pinch.
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“As a new broker, what is the best CRM to use?”
“I've been getting mixed guidance regarding the FMCSA guidance that came out in November 2022 and revised in June 2023 indicating that independent dispatchers that work for multiple motor carriers are now considered to be a broker. Is this correct?”
“I would like a sales script to talk to truck drivers about dispatching their trucks.”
“How do I quote an RFP?”
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Making 100 calls a day might be a good technique when you start as a freight broker, but making less calls that are more targeted and higher quality is the goal once you get your book of business off the ground. In this episode, we're breaking down the difference in these two techniques and when/how to use them.
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We're answering your questions!
“I’m a daily company driver. Can I start small in brokering while still driving?”
“I’m a new broker and every job posting asks for a book of business, which I think means a clientele base. If I had a clientele base, why would I need to work for a company?”
“What load board can I use for auto hauling?”
“In a double broker situation, who is responsible to pay the carrier? Shipper? Original Broker? Double Broker?”
“What’s the difference between a carrier sales rep and a dispatcher?”
We're sharing our favorite tech and tools as freight brokers and discussing how things have evolved over the past decade.
0:00 Intro 4:10 Sports 6:25 News 13:30 Main Episode
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On this 200th episode, Nate and Ben venture into the intricate workings of a freight brokerage's back office. The efficient operation of the brokerage isn't solely attributed to the sales team, but also to the crucial supporting roles such as accounting and carrier compliance, which ensure the brokerage remains on track.
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0:00 Intro 3:50 Sports 4:57 News 9:15 Main Episode 50:27 Q&A
Lease Program Article: https://www.freightwaves.com/news/fmcsa-advisory-panel-targets-predatory-leasing-contracts
Cost of Trucking Article: https://www.ccjdigital.com/business/article/15540970/cost-of-trucking-passes-2mile-for-the-first-time
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Do you know who to approach at a shipping company when prospecting? The world of logistics and transportation involves numerous job titles and roles. In this episode, we're going to dive into these roles, breaking them down for you. Drawing from our experience, we'll share enlightening anecdotes to help you understand it all.
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0:00 Intro 3:45 Sports 7:30 News 13:45 Main Episode 46:30 Q&A
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Join us for a conversation with industry expert Kevin Hill as we discuss the crucial role of trust in the freight brokerage business. You’ll hear actionable strategies and insider tips to build lasting relationships with your customers for long-term success. This is a must-listen episode for brokers seeking to foster sustainable growth.
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0:00 Intro 4:35 Sports 7:30 News 11:15 Main Episode 36:35 Q&A
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Join us on this episode of Freight 360 as we chat with lumber expert Trent Johnson from Lumber Bluebook. We dive into what's going on behind the scenes with lumber companies, what's happening with supply and demand, and some fun facts about different types of wood you probably didn't know. We wrap up with your listener Q&A. Don't miss this chance to learn all about the world of wood!
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Trent Johnson 630-344-0753 TJOHNSON@BLUEBOOKSERVICES.COM
0:00 Intro 3:15 Sports 9:55 News 15:25 Main Episode 52:10 Q&A
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n this episode, we chat about the super-important skill of rapport building and how it can totally change the game in freight brokerage prospecting. We'll share some super handy tips for spotting your perfect clients, winning their trust, and keeping those relationships going strong. Doesn't matter if you're an old hand at this or just getting started - we've got insights that can help you transform prospects into partners and turbocharge your business.
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0:00 Intro 1:45 Sports 4:00 News 11:30 Main Episode 47:00 Q&A
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In this episode we explore powerful prospecting questions. Learn to understand your prospects needs, uncover potential challenges, and build lasting relationships. With practical examples and role-plays, discover how to start effective conversations and showcase your unique value as a freight broker.
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0:00 Intro 2:30 Sports 6:05 News 9:20 Main Episode 42:50 Q&A
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This episode uncovers key strategies in customer prospecting for freight brokers. We discuss rapport building's significance, the balancing act between price and service, and decoding client needs. Tune in for a concise guide to elevating your client acquisition efforts.
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0:00 Intro 2:51 News & Sports 7:35 Main Episode 42:12 Q&A
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In this episode of the Freight 360 Podcast, we go on a deliciously informative journey into the realm of fresh produce logistics. Our special guest this week is none other than Jeff Lair, an industry expert from Produce Blue Book, the leading source of business information for the fresh fruit and vegetable industry. Jeff brings his wealth of experience to our discussion, taking us through the complexities and nuances of managing the freight and logistics for three of the world's most beloved fruits: cherries, blueberries, and strawberries.Blue Book Services: https://www.producebluebook.com/join-today/ 0:00 Intro1:38 News & Sports4:57 Main Episode33:17 Q&AFreight Broker Basics Course: https://bit.ly/freight-360-universityRecommended Products: https://bit.ly/3mT2KAPFreight 360 Website: https://www.freight360.net/Facebook Group: https://www.facebook.com/groups/449325909379811
Hello, Freight Brokers! Eager to broaden your customer base? Get set for an exciting podcast episode where we spill the secrets to a wealth of untapped customer sources. This thrilling, knowledge-packed journey is designed to revitalize your business by revealing top strategies for attracting new clients. So gear up, as we're about to dive into a sea of opportunity!0:00 Intro2:55 News & Sports8:00 Main Episode49:20 Q&AFreight Broker Basics Course: https://bit.ly/freight-360-universityRecommended Products: https://bit.ly/3mT2KAPFreight 360 Website: https://www.freight360.net/Facebook Group: https://www.facebook.com/groups/449325909379811
In this episode, we dive into our listener's most intriguing questions! Nate and Ben explore the ins and outs of starting your own brokerage, share insider tips on building a strong carrier network, and reveal some of the strangest commodities they've come across in their careers.0:00 Intro2:33 News & Sports4:45 Main EpisodeFreight Broker Basics Course: https://bit.ly/freight-360-universityRecommended Products: https://bit.ly/3mT2KAPFreight 360 Website: https://www.freight360.net/Facebook Group: https://www.facebook.com/groups/449325909379811
In this episode, we are joined by special guest Paul from Freight Caviar to discuss two critical topics: double brokering fraud and CRM systems. First, we dive into the recent double brokering fraud scams that have been making headlines in the industry. Paul shares his insights on the severity of the issue and what the FMCSA is doing to combat this fraudulent practice. We also discuss practical steps that brokers and carriers can take to protect themselves from falling victim to double brokering scams.Next, we shift our focus to the importance of CRM systems in the freight industry. Paul introduces his new product, Shipper CRM, which helps freight brokers find new shippers and track their activity to close them as a new customer. We discuss the benefits of using CRM systems in the logistics industry, such as improved customer retention and increased efficiency. Join us for an insightful conversation on two crucial topics impacting the freight industry today.0:00 Intro1:30 Paul-Bernard Jaroslawski Intro9:56 Main Episode42:00 Q&ACheck out Freight Caviar at https://www.freightcaviar.com/ Freight Broker Basics Course: https://bit.ly/freight-360-universityRecommended Products: https://bit.ly/3mT2KAPFreight 360 Website: https://www.freight360.net/Facebook Group: https://www.facebook.com/groups/449325909379811
Now that you’re a freight broker, it’s time to start learning the ropes. In this episode of our podcast, we’ll discuss essential first steps for new freight brokers. We will cover topics such as prospecting, how to find reliable carriers, and ways to stay organized. With this advice, you’ll be ready to take on any challenges that come your way as a freight broker. Tune in today to learn more!0:00 Intro, News, and Sports9:30 Main Episode41:55 Q&AFreight Broker Basics Course: https://bit.ly/freight-360-universityRecommended Products: https://bit.ly/3mT2KAPFreight 360 Website: https://www.freight360.net/Facebook Group: https://www.facebook.com/groups/449325909379811
Now that you’re a freight broker, it’s time to start learning the ropes. In this episode of our podcast, we’ll discuss essential first steps for new freight brokers. We will cover topics such as prospecting, how to find reliable carriers, and ways to stay organized. With this advice, you’ll be ready to take on any challenges that come your way as a freight broker. Tune in today to learn more!0:00 Intro, News, and Sports9:30 Main Episode41:55 Q&AFreight Broker Basics Course: https://bit.ly/freight-360-universityRecommended Products: https://bit.ly/3mT2KAPFreight 360 Website: https://www.freight360.net/Facebook Group: https://www.facebook.com/groups/449325909379811
In this episode, we talk with Trent Johnson from Blue Book Services about the lumber industry and how it ties into freight brokering and transportation.Trent Johnson630-344-0753TJOHNSON@BLUEBOOKSERVICES.COM0:00 Intro, News, and Sports7:45 Main ContentFreight Broker Basics Course: https://bit.ly/freight-360-universitySponsors/Affiliates: https://bit.ly/3mT2KAPFreight 360 Website: https://www.freight360.net/Facebook Group: https://www.facebook.com/groups/449325909379811
Do you know KPIs or metrics to track in order to stay on target for success? We're breaking it all down for you in this episode!0:00 Intro, News, and Sports7:25 Main ContentFreight Broker Basics Course: https://bit.ly/freight-360-universitySponsors/Affiliates: https://bit.ly/3mT2KAPFreight 360 Website: https://www.freight360.net/Facebook Group: https://www.facebook.com/groups/449325909379811
Are you ready to hear an inspiring story? On this episode of The Freight Broker Podcast, we have former NFL star Desmond Clark who is here to share his journey from a football career to becoming one of the newest successful freight brokers in the country today. Listen in as Desmond reveals how starting his business had different challenges than playing on the field. We get an inside look at what it was like for Desmond to go from the Super Bowl to the freight world, from NFL practices to cold calling. Come join us as we talk about all this and more with our special guest, NFL star turned freight broker.0:00 Intro, News, and Sports15:30 Desmond’s StoryFreight Broker Basics Course: https://bit.ly/freight-360-universitySponsors/Affiliates: https://bit.ly/3mT2KAPFreight 360 Website: https://www.freight360.net/Facebook Group: https://www.facebook.com/groups/449325909379811
Trucking companies are an important part of the freight industry and they need to be protected. On this week's episode, we sit down with Mitch from Marquee Insurance Group to discuss insurance requirements for asset based trucking companies! He'll explain why these policies matter for freight brokers and how everyone can protect themselves with the right coverage. Join us for an enlightening conversation and some fun along the way! Learn everything you need to know about insurance for asset based trucking companies right here on this week's episode of The Freight 360 podcast. Don't miss it!Learn More about MIG: https://tinyurl.com/2kb6dask DAT and MIG Press Release: https://tinyurl.com/53kwz3ma Freight Broker Basics Course: https://bit.ly/freight-360-universitySponsors/Affiliates: https://bit.ly/3mT2KAPFreight 360 Website: https://www.freight360.net/Facebook Group: https://www.facebook.com/groups/449325909379811
Have you heard the buzz in the freight market? It's no secret that there's an overcapacity of trucks, but when will the market level out? We've got the answers for you! In this episode of the Freight 360 Podcast, we'll break down our analysis of when the market will level out. We'll compare an article from FreightWaves, expert insight from market analysts at DAT, and real feedback from shippers and brokers. Plus, we've got a few fun stories mixed in to keep things light.0:00 Intro, News, and Sports4:30 Main EpisodeFreight Broker Basics Course: https://bit.ly/freight-360-universitySponsors/Affiliates: https://bit.ly/3mT2KAPFreight 360 Website: https://www.freight360.net/Facebook Group: https://www.facebook.com/groups/449325909379811
In this episode of Freight 360, we dive into the intricacies of shipping produce such as avocados and onions. Our special guest Jeff Lair, Marketing Director with Blue Book Services brings his vast industry expertise to the table, sharing his insights on the unique challenges of transporting fresh produce. Together, we'll explore the ins and outs of working with suppliers, carriers, and shippers to ensure the timely and safe delivery of these valuable commodities. From temperature control to invoicing, we'll cover the key considerations for freight brokers when dealing with perishable goods. Whether you're a seasoned broker or just starting out, this episode offers valuable advice and practical tips to help you succeed in the competitive world of freight brokering. So join us as we unpack the complexities of shipping avocados and onions with Jeff Lair from Blue Book.0:00 Intro, News, and Sports7:00 Main EpisodeFreight Broker Basics Course: https://bit.ly/freight-360-universitySponsors/Affiliates: https://bit.ly/3mT2KAPFreight 360 Website: https://www.freight360.net/Facebook Group: https://www.facebook.com/groups/449325909379811
Welcome to this week's episode of the Freight 360 podcast. On this episode, we discuss the exciting process of working with new shippers and how to get the most out of your business relationship. We'll be exploring topics such as how to navigate contracts, setting up effective communication channels, and tips for building trust between you and your new shipper. Tune in to learn more about how you can make the most out of this exciting time!Have any questions or comments? Reach out and let us know, we'd love to hear from you! And don't forget to follow us on social media for all the latest updates.0:00 Intro, News, and Sports8:55 Main EpisodeFreight Broker Basics Course: https://bit.ly/freight-360-universitySponsors/Affiliates: https://bit.ly/3mT2KAPFreight 360 Website: https://www.freight360.net/Facebook Group: https://www.facebook.com/groups/449325909379811
In this episode, hosts Nate and Ben dive into the importance of maintaining a healthy lifestyle as a freight broker in order to optimize sales and performance. They explore various aspects of health and fitness, mental clarity, time management, and daily routines that can significantly impact a freight broker's success.Nate and Ben provide practical tips on how to incorporate exercise, healthy eating habits, and stress-reducing practices into a busy freight broker's schedule. They emphasize the importance of taking advantage of time off and prioritizing self-care to maintain a sustainable work-life balance.The hosts also share insights on how mental clarity can help improve decision-making and enhance productivity. They discuss daily routines that can help freight brokers stay organized and focused, including prioritizing tasks and utilizing technology to streamline workflow.Whether you're a seasoned freight broker or just starting out in the industry, this episode offers valuable insights and actionable strategies for optimizing your sales and success through a healthy lifestyle. Tune in and unleash your full potential as a freight broker!0:00 News and Sports6:20 Main EpisodeFreight Broker Basics Course: https://bit.ly/freight-360-universitySponsors/Affiliates: https://bit.ly/3mT2KAPFreight 360 Website: https://www.freight360.net/Facebook Group: https://www.facebook.com/groups/449325909379811
Get up to speed on the latest trends in the freight market for 2023 with special guest Dean Croke from DAT Freight & Analytics. Join us for an in-depth look at what the current landscape looks like and how to prepare your business for success in the coming year.0:00 News and Sports9:00 Main EpisodeDAT News: https://www.dat.com/blog/category/market-update Freight Broker Basics Course: https://bit.ly/freight-360-universitySponsors/Affiliates: https://bit.ly/3mT2KAPFreight 360 Website: https://www.freight360.net/Facebook Group: https://www.facebook.com/groups/449325909379811
In this episode, we’re tackling some of the most common questions out there: How much is a freight broker's book of business worth? How do you pay sales reps? How do you get started with no book of business? And more! Tune in to get all the answers you need to make sure your freight business is running smoothly. As always, we’ll be going over some tips and tricks that can help you boost your profits in no time! So don’t miss out – join us for this episode full of valuable info about listener Q&A.0:00 News and Sports10:30 Main EpisodeFreight Broker Basics Course: https://bit.ly/freight-360-universitySponsors/Affiliates: https://bit.ly/3mT2KAPFreight 360 Website: https://www.freight360.net/Facebook Group: https://www.facebook.com/groups/449325909379811
In this episode, you’ll learn how you can proactively prospect new customers as a freight broker even when the market is slow! Learn industry-leading strategies to make the most of your business opportunities in a stagnant market.0:00 Intro5:00 Main EpisodeFreight Broker Basics Course: https://bit.ly/freight-360-universitySponsors/Affiliates: https://bit.ly/3mT2KAPFreight 360 Website: https://www.freight360.net/Facebook Group: https://www.facebook.com/groups/449325909379811
Freight brokers have a long list of challenges to navigate daily, but one has the potential to really put them in hot water: fraudulent double brokering. In this episode, we discuss how freight brokers can protect themselves from falling victim to double-brokers. We'll cover the best practices for spotting and stopping fraudulent double brokering, including tips on conducting due diligence, implementing strong internal procedures, and using your instincts. So tune in to hear all about how freight brokers can keep their business safe and secure!0:00 Intro6:45 Main EpisodeFreight Broker Basics Course: https://bit.ly/freight-360-universitySponsors/Affiliates: https://bit.ly/3mT2KAPFreight 360 Website: https://www.freight360.net/Facebook Group: https://www.facebook.com/groups/449325909379811
This week, we're discussing what it's like to land your first customers as a freight broker. It's a tough journey, but with dedication and hard work you can make it happen.0:00 Intro6:00 Main EpisodeFreight Broker Basics Course: https://bit.ly/freight-360-universitySponsors/Affiliates: https://bit.ly/3mT2KAPFreight 360 Website: https://www.freight360.net/Facebook Group: https://www.facebook.com/groups/449325909379811
Check out this podcast with Ryan Mann from Lean Solutions Group! In it, he talks with us about how freight brokers can increase their business opportunities and expand their customer base with the help from Lean. Learn helpful tips and tricks to grow your business from one of the industry's leading experts in near-shore staffing. Don't miss out - tune in now for the full conversation.0:00 Intro8:45 Main EpisodeFreight Broker Basics Course: https://bit.ly/freight-360-universitySponsors/Affiliates: https://bit.ly/3mT2KAPFreight 360 Website: https://www.freight360.net/
Happy New Year! It’s the time of year to focus on building your book of business for many freight brokers, and we’re reviewing some great sources for you to use to find shippers and more freight.0:00 Intro7:20 Main EpisodeFreight Broker Basics Course: https://bit.ly/freight-360-universitySponsors/Affiliates: https://bit.ly/3mT2KAPFreight 360 Website: https://www.freight360.net/
It’s our last show of 2022 and we’re covering the highlights of the year as well as our thoughts and predictions for 2023.0:00 Intro9:00 Main EpisodeProduce Blue Book: https://www.producebluebook.com/join-today/ Freight Broker Basics Course: https://bit.ly/freight-360-universityGroup Coaching: https://bit.ly/3EMXepISponsors/Affiliates: https://bit.ly/3mT2KAPFreight 360 Website: https://www.freight360.net/
Merry Christmas! We’re answering all of your questions this week in this full Q&A session.0:00 Intro6:53 Main EpisodeProduce Blue Book: https://www.producebluebook.com/join-today/ Freight Broker Basics Course: https://bit.ly/freight-360-universityGroup Coaching: https://bit.ly/3EMXepISponsors/Affiliates: https://bit.ly/3mT2KAPFreight 360 Website: https://www.freight360.net/
Doug Nelson joins us again in this 3rd installment in our series with Produce Blue Book. We talk about rejected loads, salvage values, and how to educate yourself on produce.0:00 Intro2:50 Main EpisodeFMCSA Fraud: https://www.fmcsa.dot.gov/mission/help/broker-and-carrier-fraud-and-identity-theft Produce Blue Book: https://www.producebluebook.com/join-today/ Freight Broker Basics Course: https://bit.ly/freight-360-universityGroup Coaching: https://bit.ly/3EMXepISponsors/Affiliates: https://bit.ly/3mT2KAPFreight 360 Website: https://www.freight360.net/
We interviewed John, a listener of ours, on how he managed to grow his book of business in his first few years as a freight broker. He’s listened to the show since the beginning and offers his own tips for our audience on how to prospect, close customers, and grow your business!0:00 Intro9:15 Main EpisodeProduce Blue Book: https://www.producebluebook.com/join-today/ Freight Broker Basics Course: https://bit.ly/freight-360-universityGroup Coaching: https://bit.ly/3EMXepISponsors/Affiliates: https://bit.ly/3mT2KAPFreight 360 Website: https://www.freight360.net/
The year is coming to an end, and it’s a good time to start planning for 2023 and setting your goals for the upcoming year.0:00 Intro5:30 Main EpisodeArticles: https://www.freightwaves.com/news/tesla-semi-completes-first-500-mile-journey-with-full-loadhttps://www.msn.com/en-us/news/politics/he-s-not-stepping-up-union-workers-feel-let-down-by-pro-union-joe-biden-amid-rail-dispute/ar-AA14I5XN?cvid=10a6c4909529487ab506684fc9c73a9aProduce Blue Book: https://www.producebluebook.com/join-today/ Freight Broker Basics Course: https://bit.ly/freight-360-universityGroup Coaching: https://bit.ly/3EMXepISponsors/Affiliates: https://bit.ly/3mT2KAPFreight 360 Website: https://www.freight360.net/
What is all-risk insurance? How can you use it to add-value to your customers? We talk with Jim and Johnny from Loadsure about all-risk policies, what they cover, how to use them, and how they add value.0:00 Intro10:00 Main EpisodeBuy Loadsure cover through DAT: dat.com/trucking-insuranceLearn more about Loadsure: loadsure.net/for-freightProduce Blue Book: https://www.producebluebook.com/join-today/ Freight Broker Basics Course: https://bit.ly/freight-360-universityGroup Coaching: https://bit.ly/3EMXepISponsors/Affiliates: https://bit.ly/3mT2KAPFreight 360 Website: https://www.freight360.net/
Buy Loadsure cover through DAT: dat.com/trucking-insurance
Learn more about Loadsure: loadsure.net/for-freight
Produce Blue Book: www.producebluebook.com/join-today/
Freight Broker Basics Course: bit.ly/freight-360-university Group Coaching: bit.ly/3EMXepI Sponsors/Affiliates: bit.ly/3mT2KAP Freight 360 Website: www.freight360.net/
What’s it like to be in a shipper’s shoes? We interviewed Paul Estrada who works for a very large shipper. We talk about good and bad prospecting tactics as well as what really matters to the shippers out in the market.
0:00 Intro 7:00 Main Episode
Produce Blue Book: https://www.producebluebook.com/join-today/
Freight Broker Basics Course: https://bit.ly/freight-360-university Group Coaching: https://bit.ly/3EMXepI Sponsors/Affiliates: https://bit.ly/3mT2KAP Freight 360 Website: https://www.freight360.net/
Lot’s of listener Q&A this week! We’re talking fuel surcharge, double brokering, fraud, and much much more!
0:00 Intro 6:12 Main Episode
Produce Blue Book: https://www.producebluebook.com/join-today/
Freight Broker Basics Course: https://bit.ly/freight-360-university Group Coaching: https://bit.ly/3EMXepI Sponsors/Affiliates: https://bit.ly/3mT2KAP Freight 360 Website: https://www.freight360.net/
We’ve seen the freight market contract over the recent months, and it’s more important than ever in times like these to secure the business you have and prospect new business. In this episode we talk about things you can do to strengthen your book of business.
0:00 Intro 4:55 Main Episode
Produce Blue Book: https://www.producebluebook.com/join-today/
Freight Broker Basics Course: https://bit.ly/freight-360-university Group Coaching: https://bit.ly/3EMXepI Sponsors/Affiliates: https://bit.ly/3mT2KAP Freight 360 Website: https://www.freight360.net/
Claims and disputes can be a pain in the butt! Involving a neutral 3rd party into the equation can be a game changer and save relationships between shippers, brokers, and carriers. We brought on Doug Nelson from Blue Book Services to talk about this in detail in this week’s episode.
0:00 Intro 7:45 Main Episode
Produce Blue Book: https://www.producebluebook.com/join-today/
Freight Broker Basics Course: https://bit.ly/freight-360-university Group Coaching: https://bit.ly/3EMXepI Sponsors/Affiliates: https://bit.ly/3mT2KAP Freight 360 Website: https://www.freight360.net/
We get asked about scripts and what to say on a cold call all the time. The first few minutes of that first call are crucial to setting the tone and building rapport.
0:00 Intro 12:00 Main Episode
Produce Blue Book: https://www.producebluebook.com/join-today/
Freight Broker Basics Course: https://bit.ly/freight-360-university Group Coaching: https://bit.ly/3EMXepI Sponsors/Affiliates: https://bit.ly/3mT2KAP Freight 360 Website: https://www.freight360.net/
Overcoming objections is a big part of freight brokering. Sometimes the objections are legit, and sometimes they are just blow-offs to get you off the phone. We’re breaking down some of the biggest objections and how to combat them.
0:00 Intro 5:00 Main Episode
Produce Blue Book: https://www.producebluebook.com/join-today/
Freight Broker Basics Course: https://bit.ly/freight-360-university Group Coaching: https://bit.ly/3EMXepI Sponsors/Affiliates: https://bit.ly/3mT2KAP Freight 360 Website: https://www.freight360.net/
Culture is the secret sauce that makes a brokerage stand apart from its competition. We had a discussion with Jordan from ARL Logistics on what culture means to him and his company. We also explore how he’s able to keep that culture across state lines and even international lines with his team in Columbia.
0:00 Intro 7:12 Main Episode
Jordan Reber: https://www.linkedin.com/in/jordanreber/
Produce Blue Book: https://www.producebluebook.com/join-today/
Freight Broker Basics Course: https://bit.ly/freight-360-university Group Coaching: https://bit.ly/3EMXepI Sponsors/Affiliates: https://bit.ly/3mT2KAP Freight 360 Website: https://www.freight360.net/
Insurance and claims are two things in brokerage that aren’t the most exciting to talk about, but it’s crucial to understand how they impact our job. We brought on Cameron Pechia from Valley Trucking Insurance to talk to us about insurance requirements and advice along with the nightmare claims process that we go through when things go wrong.
0:00 Intro 8:17 Main Episode
Get a hold of Cameron: https://www.valleytruckinginsurance.com/schedule-with-cameron-pechia/
Produce Blue Book: https://www.producebluebook.com/join-today/
Freight Broker Basics Course: https://bit.ly/freight-360-university Group Coaching: https://bit.ly/3EMXepI Sponsors/Affiliates: https://bit.ly/3mT2KAP Freight 360 Website: https://www.freight360.net/
Over 100 freight brokers visited Washington DC this week lobbying to Congress about some of the big issues going on in the freight broker business. Nate was one of those who attended. Listen in as Nate and Ben address the big topics.
0:00 Intro 7:40 Main Episode
Freight Broker Basics Course: https://bit.ly/freight-360-university Group Coaching: https://bit.ly/3EMXepI Sponsors/Affiliates: https://bit.ly/3mT2KAP Freight 360 Website: https://www.freight360.net/
0:00 Intro 6:30 Main Episode
Produce Blue Book: https://www.producebluebook.com/join-today/
Freight Broker Basics Course: https://bit.ly/freight-360-university Group Coaching: https://bit.ly/3EMXepI Sponsors/Affiliates: https://bit.ly/3mT2KAP Freight 360 Website: https://www.freight360.net/
0:00 Intro 3:35 Main Episode
Freight Broker Basics Course: https://bit.ly/freight-360-university Group Coaching: https://bit.ly/3EMXepI Sponsors/Affiliates: https://bit.ly/3mT2KAP Freight 360 Website: https://www.freight360.net/
Article: https://bit.ly/3CKfh1X
Freight Broker Basics Course: https://bit.ly/freight-360-university Group Coaching: https://bit.ly/3EMXepI Sponsors/Affiliates: https://bit.ly/3mT2KAP Freight 360 Website: https://www.freight360.net/
Q&A: “How do I get a shipper to fully commit to me instead of letting me just work on their loads?” “When should I get my surety bond and complete my BOC-3?” “How do I verify if a carrier is HazMat certified?” “How do I price or quote loads?” “How can I filter prospects by shipping destination, for example Seattle to Vegas?” “What does an RFP or bid package include? What instructions does it usually provide? “How can I get a surety bond if I was denied by one company?” “Can I be a freight agent from overseas?”
Show Notes
Freight Broker Basics Course: https://bit.ly/freight-360-university Group Coaching: https://bit.ly/3EMXepI Sponsors/Affiliates: https://bit.ly/3mT2KAP Freight 360 Website: https://www.freight360.net/
How much does a broker earn? In this episode we're looking at various roles including brokers, dispatchers, agents, sales managers, and more!
Blog: https://www.freight360.net/post/how-much-does-the-average-freight-broker-earn FreightWaves Article: https://www.freightwaves.com/news/a-load-board-love-affair-hits-the-rocks Freight Broker Basics Course: https://bit.ly/freight-360-university Group Coaching: https://bit.ly/3EMXepI Sponsors/Affiliates: https://bit.ly/3mT2KAP Freight 360 Website: https://www.freight360.net/
Have you ever had a customer tell you that they only work with asset-based carriers? They tell you they don’t work with brokers. Chances are, it’s not true. But what can you ask or say to uncover what’s really going on and what their real goals are? We’re breaking this one down in episode 152!
FreightWaves Article: https://www.freightwaves.com/news/schneider-driver-ruled-an-employee-in-federal-court-appeal Freight Broker Basics Course: https://bit.ly/freight-360-university Group Coaching: https://bit.ly/3EMXepI Sponsors/Affiliates: https://bit.ly/3mT2KAP Freight 360 Website: https://www.freight360.net/
What’s going on in the freight market lately, and where do we expect things to go as we head towards the later part of 2022? We’ve got Dean Croke from DAT on this week’s show to give us the expert take and advice.
Freight Broker Basics Course: https://bit.ly/freight-360-university Group Coaching: https://bit.ly/3EMXepI Sponsors/Affiliates: https://bit.ly/3mT2KAP Freight 360 Website: https://www.freight360.net/
What do you say on a cold call to a shipper? What questions do you ask? We’ve packed this episode full of questions that you can ask your prospects to get to know them better and gain their trust.
Freight Broker Basics Course: https://bit.ly/freight-360-university Group Coaching: https://bit.ly/3EMXepI Sponsors/Affiliates: https://bit.ly/3mT2KAP Freight 360 Website: https://www.freight360.net/
What does California Assembly Bill 5 mean for the trucking world? In the past 3 years, we’ve kind of put this on the back burner, but it’s back and it’s causing a mess.
Article: https://www.freightwaves.com/news/hundreds-of-truckers-block-oakland-terminal-access-to-protest-ab5 Article: https://resources.coyote.com/source/ab5-trucking Freight Broker Basics Course: https://bit.ly/freight-360-university Group Coaching: https://bit.ly/3EMXepI Sponsors/Affiliates: https://bit.ly/3mT2KAP Freight 360 Website: https://www.freight360.net/
Have you ever found yourself stuck and not taking action? Do you overthink your business plan or overprep for your calls so much that you find it hard to actually pick up the phone? We call this analysis paralysis, and we’re here to help you break through it!
Freight Broker Basics Course: https://bit.ly/freight-360-university Group Coaching: https://bit.ly/3EMXepI Sponsors/Affiliates: https://bit.ly/3mT2KAP Freight 360 Website: https://www.freight360.net/
When should you pay detention? What is a TONU? We're talking assessorial charges in this episode!
Freight Broker Basics Course: https://bit.ly/freight-360-university Group Coaching: https://bit.ly/3EMXepI Sponsors/Affiliates: https://bit.ly/3mT2KAP Freight 360 Website: https://www.freight360.net/
The economy is shifting, fuel prices are up, and customers are returning to bids. What can you do to protect the customers and business that you have? We cover some basic action items that you can do to secure your brokerage business.
DAT Article: https://www.dat.com/blog/post/containerized-imports-show-no-sign-of-slowing-down DAT Podcast: https://open.spotify.com/episode/5j1DnqfqwdV228dMtHIQAg?si=999bbee7bddc4d4e
Freight Broker Basics Course: https://bit.ly/freight-360-university Group Coaching: https://bit.ly/3EMXepI Sponsors/Affiliates: https://bit.ly/3mT2KAP Freight 360 Website: https://www.freight360.net/
As the freight market shifts, it’s a good time to double down your efforts to build your carrier network and carrier relationships. In this episode, Nate and Ben talk about the strategies to sell more loads and strengthen your carrier network.
Freight Broker Basics Course: https://bit.ly/freight-360-university Group Coaching: https://bit.ly/3EMXepI Sponsors/Affiliates: https://bit.ly/3mT2KAP Freight 360 Website: https://www.freight360.net/
Building an agent program isn't as simple as hiring agents and sitting back to collect profits. It takes time, experience, and a lot of planning. We explore some of the basic concepts that you should consider if you are ever thinking of bringing on freight agents.
Freight Broker Basics Course: https://bit.ly/freight-360-university • Group Coaching: https://bit.ly/3EMXepI • Sponsors/Affiliates: https://bit.ly/3mT2KAP • Freight 360 Website: https://www.freight360.net/
With the labor shortage being a hurdle for growing freight brokerages right now, training is a hot topic. Who should train? How long should you train someone? What methods should you use to train them? We talk with Trey Griggs and Dan McCann about training and some creative solutions.
Freight Broker Basics Course: https://bit.ly/freight-360-university • Group Coaching: https://bit.ly/3EMXepI • Sponsors/Affiliates: https://bit.ly/3mT2KAP • Freight 360 Website: https://www.freight360.net/
Double brokering schemes have gotten worse and worse in the recent months. How do they work, and how can you protect yourself from these fraudulent scams? Listen in to this week’s episode for our full breakdown.
Carrier 411 Article: https://www.carrier411.com/co-brokering-double-brokering.cfm • Freight Broker Basics Course: https://bit.ly/freight-360-university • Group Coaching: https://bit.ly/3EMXepI • Sponsors/Affiliates: https://bit.ly/3mT2KAP • Freight 360 Website: https://www.freight360.net/
How should you be managing your leads in your sales pipeline? In this episode, we break down the process of qualifying leads, managing follow up, and progressing a prospect through your pipeline.
Freight Broker Basics Course: https://bit.ly/freight-360-university • Group Coaching: https://bit.ly/3EMXepI • Sponsors/Affiliates: https://bit.ly/3mT2KAP • Freight 360 Website: https://www.freight360.net/
This week, Nate is on the road and Ben is under the weather, so we're re-releasing one of our top episodes, "How to Find Shippers" so make sure take it all in and work on building your book of business.
Ukrainian Guardian Angel Fund: https://gofund.me/62c7fc3e • Freight Broker Basics Course: https://bit.ly/freight-360-university • Group Coaching: https://bit.ly/3EMXepI • Sponsors/Affiliates: https://bit.ly/3mT2KAP • Freight 360 Website: https://www.freight360.net/
Freight brokers still have to pay carriers promptly even if their customers are behind on payments, or even worse, if they go out of business. We talked with Matt Perkins, a brokerage owner, about ways that you can protect your brokerage from bad debt situations.
Ukrainian Guardian Angel Fund: https://gofund.me/62c7fc3e • Freight Broker Basics Course: https://bit.ly/freight-360-university • Group Coaching: https://bit.ly/3EMXepI • Sponsors/Affiliates: https://bit.ly/3mT2KAP • Freight 360 Website: https://www.freight360.net/
Freight Brokers need customer to be successful, but how do you get customers? It all starts with creating a list of prospects to call. In this episode, we're discussing what you need to do to create your sales pipeline and gather a list of shippers.
Ukrainian Guardian Angel Fund: https://gofund.me/62c7fc3e • Freight Broker Basics Course: https://bit.ly/freight-360-university • Group Coaching: https://bit.ly/3EMXepI • Sponsors/Affiliates: https://bit.ly/3mT2KAP • Freight 360 Website: https://www.freight360.net/ • Produce Calendar: https://www.pickyourown.org/US_crop_harvest_calendars.php
What should you do when the market shifts? We're seeing it lately - the spot market is getting cheaper, and oddly enough it's cheaper than contract pricing. Listen in as Nate and Ben discuss the market shift and what you can do to stay on top of your game.
Ukrainian Guardian Angel Fund: https://gofund.me/62c7fc3e • Freight Broker Basics Course: https://bit.ly/freight-360-university • Group Coaching: https://bit.ly/3EMXepI • Sponsors/Affiliates: https://bit.ly/3mT2KAP • Freight 360 Website: https://www.freight360.net/
Are you considering becoming a freight agent? If you're switching from the traditional W2 model or even considering dropping your own brokerage authority, we break down everything you need to know and consider in this episode.
Ukrainian Guardian Angel Fund: https://gofund.me/62c7fc3e • Freight Broker Basics Course: https://bit.ly/freight-360-university • Group Coaching: https://bit.ly/3EMXepI • Sponsors/Affiliates: https://bit.ly/3mT2KAP • Freight 360 Website: https://www.freight360.net/
Ukrainian Guardian Angel Fund: https://gofund.me/62c7fc3e • Freight Broker Basics Course: https://bit.ly/freight-360-university • Group Coaching: https://bit.ly/3EMXepI • Sponsors/Affiliates: https://bit.ly/3mT2KAP • Freight 360 Website: https://www.freight360.net/
Working on project freight involves more work and complexity than a simple 1 pick 1 drop load. In this episode we explore project freight, how to prospect it, how to manage it, and give you some tips as you explore this part of the freight broker industry.
Ukrainian Guardian Angel Fund: https://gofund.me/62c7fc3e • Freight Broker Basics Course: https://bit.ly/freight-360-university • Group Coaching: https://bit.ly/3EMXepI • Sponsors/Affiliates: https://bit.ly/3mT2KAP • Freight 360 Website: https://www.freight360.net/
What do you do when there's a claim on a load? No one likes dealing with claims, but it's a real thing in our industry. In this episode, we walk through the claims process and give you some tips on what you can do to make this process as painless as possible.
FreightWaves Article: https://www.freightwaves.com/news/grain-shippers-want-regulators-to-press-railroads-on-service-issues • Ukrainian Guardian Angel Fund: https://gofund.me/62c7fc3e • Freight Broker Basics Course: https://bit.ly/freight-360-university • Group Coaching: https://bit.ly/3EMXepI • Sponsors/Affiliates: https://bit.ly/3mT2KAP • Freight 360 Website: https://www.freight360.net/
Ukrainian Guardian Angel Fund: https://gofund.me/62c7fc3e • Freight Broker Basics Course: https://bit.ly/freight-360-university • Group Coaching: https://bit.ly/3EMXepI • Sponsors/Affiliates: https://bit.ly/3mT2KAP • Freight 360 Website: https://www.freight360.net/
There's a big difference between bidding on list freight just to give your customer a price versus actually working on loads that need to be covered. We explore the difference along with how to balance these different situations as you build your book of business.
Ukrainian Guardian Angel Fund: https://gofund.me/62c7fc3e • Freight Broker Basics Course: https://bit.ly/freight-360-university • Group Coaching: https://bit.ly/3EMXepI • Sponsors/Affiliates: https://bit.ly/3mT2KAP • Freight 360 Website: https://www.freight360.net/
How does factoring work, and how can you manage cashflow as a brand new freight broker? We also add some listener feedback on dispatching tips and talk about the Ukraine situation.
Ukrainian Guardian Angel Fund: https://www.gofundme.com/f/Guardian-Angels-Fund • Trucking & Logistics Professionals for Ukraine: https://www.tlpu.net/ • FreightWaves Article: https://www.freightwaves.com/news/trucking-logistics-companies-unite-to-raise-money-for-ukrainians • 3PL Summit: https://live.freightwaves.com/3pl-summit-2022 • Freight Broker Basics Course: https://bit.ly/freight-360-university • Group Coaching: https://bit.ly/3EMXepI • Sponsors/Affiliates: https://bit.ly/3mT2KAP • Freight 360 Website: https://www.freight360.net/
Are you following the right steps when you dispatch a driver? Are you asking the right questions? Here's everything you need to do to prevent issues as a freight broker!
Freight Broker Basics Course: https://bit.ly/freight-360-university • Group Coaching: https://bit.ly/3EMXepI • Sponsors/Affiliates: https://bit.ly/3mT2KAP • Freight 360 Website: https://www.freight360.net/
Freight Broker Basics Course: https://bit.ly/freight-360-university • Group Coaching: https://bit.ly/3EMXepI • Sponsors/Affiliates: https://bit.ly/3mT2KAP • Freight 360 Website: https://www.freight360.net/
Freight Broker Basics Course: https://bit.ly/freight-360-university • Group Coaching: https://bit.ly/3EMXepI • Sponsors/Affiliates: https://bit.ly/3mT2KAP • Freight 360 Website: https://www.freight360.net/
Freight Broker Basics Course: https://bit.ly/freight-360-university • Group Coaching: https://bit.ly/3EMXepI • Sponsors/Affiliates: https://bit.ly/3mT2KAP • Freight 360 Website: https://www.freight360.net/ • Cold Calling Example: https://www.youtube.com/watch?v=fYhmsavBvsM • Carrier Lists: https://www.carrierlists.com/
Freight Broker Basics Course: https://bit.ly/freight-360-university • Group Coaching: https://bit.ly/3EMXepI • Sponsors/Affiliates: https://bit.ly/3mT2KAP • Freight 360 Website: https://www.freight360.net/
Freight Broker Basics Course: https://bit.ly/freight-360-university • Group Coaching: https://bit.ly/3EMXepI • Sponsors/Affiliates: https://bit.ly/3mT2KAP • Freight 360 Website: https://www.freight360.net/
Freight Broker Basics Course: https://bit.ly/freight-360-university • Group Coaching: https://bit.ly/3EMXepI • Sponsors/Affiliates: https://bit.ly/3mT2KAP • Freight 360 Website: https://www.freight360.net/
Freight Broker Basics Course: https://bit.ly/freight-360-university • Group Coaching: https://bit.ly/3EMXepI • Sponsors/Affiliates: https://bit.ly/3mT2KAP • Freight 360 Website: https://www.freight360.net/
Rose Rocket: https://bit.ly/3I3WgHY Freight Broker Basics Course: https://bit.ly/freight-360-university Group Coaching: https://bit.ly/3EMXepI Sponsors/Affiliates: https://bit.ly/3mT2KAP Freight 360 Website: https://www.freight360.net/ NAICS: https://www.census.gov/naics
Freight Broker Basics Course: https://bit.ly/freight-360-university Group Coaching: https://bit.ly/3EMXepI Sponsors/Affiliates: https://bit.ly/3mT2KAP Freight 360 Website: https://www.freight360.net/ FreightWaves Article: https://www.freightwaves.com/news/2021s-top-shipping-stories-from-ever-given-to-epic-california-port-pileup
Freight Broker Basics Course: https://bit.ly/freight-360-university Group Coaching: https://bit.ly/3EMXepI Sponsors/Affiliates: https://bit.ly/3mT2KAP Freight 360 Website: https://www.freight360.net/
Rose Rocket: https://bit.ly/3I3WgHY Freight Broker Basics Course: https://bit.ly/freight-360-university Group Coaching: https://bit.ly/3EMXepI Sponsors/Affiliates: https://bit.ly/3mT2KAP Freight 360 Website: https://www.freight360.net/
Rose Rocket: https://bit.ly/3I3WgHY
DAT Webinar Signup: https://register.gotowebinar.com/register/4094151811952329744 Freight Broker Basics Course: https://bit.ly/freight-360-university Group Coaching: https://bit.ly/3EMXepI Sponsors/Affiliates: https://bit.ly/3mT2KAP Freight 360 Website: https://www.freight360.net/
Webinar: https://register.gotowebinar.com/register/4094151811952329744 Freight Broker Basics Course: https://bit.ly/freight-360-university Group Coaching: https://bit.ly/3EMXepI Sponsors/Affiliates: https://bit.ly/3mT2KAP Freight 360 Website: https://www.freight360.net/
Webinar: https://register.gotowebinar.com/register/4094151811952329744 Freight Broker Basics Course: https://bit.ly/freight-360-university Group Coaching: https://bit.ly/3EMXepI Sponsors/Affiliates: https://bit.ly/3mT2KAP Freight 360 Website: https://www.freight360.net/
Freight Broker Basics Course: https://bit.ly/freight-360-university Group Coaching: https://bit.ly/3EMXepI Sponsors/Affiliates: https://bit.ly/3mT2KAP Freight 360 Website: https://www.freight360.net/
Freight Broker Basics Course: https://bit.ly/freight-360-university Group Coaching: https://bit.ly/3EMXepI Sponsors/Affiliates: https://bit.ly/3mT2KAP Freight 360 Website: https://www.freight360.net/
Get Your Authority Today: https://forms.dat.com/forms/sales-inquiry/authority/ Freight Broker Basics Course: https://bit.ly/freight-360-university Group Coaching: https://tinyurl.com/t8j5uxz5 Sponsors/Affiliates: https://tinyurl.com/3h7x34y7 Freight 360 Website: https://www.freight360.net/
Freight Broker Basics Course: https://bit.ly/freight-360-university
Group Coaching: https://tinyurl.com/t8j5uxz5
Sponsors/Affiliates: https://tinyurl.com/3h7x34y7
Freight 360 Website: https://www.freight360.net/
“How do I handle the question “what’s the best you can do?” from a carrier?” “What are the pros and cons of working for a small brokerage versus a big brokerage?” “What should a carrier do if they realized they’ve been given a double-brokered load?” “Is it feasible to make 4-6k per month in my first year as a broker?” “What should I do if the carrier doesn’t send me their BOL?” “How can I deal with a carrier’s factoring companies that don’t want to give me credit?”
Freight Broker Basics Course: https://tinyurl.com/y2chfxhn
Group Coaching: https://tinyurl.com/t8j5uxz5
Sponsors/Affiliates: https://tinyurl.com/3h7x34y7
Freight 360 Website: www.freight360.net
Freight Broker Basics Course: https://freight-360.teachable.com/p/freight-broker-basics Group Coaching: https://freight-360.teachable.com/p/group-coaching-sessions
Sponsors/Affiliates: Free Month of DAT Power: http://www.dat.com/power/1959316 Free Month of DAT Express: http://www.dat.com/express/1959316 Free Month of DAT Truckers Edge: http://www.truckersedge.com/1959316 Lean Solutions Group: https://www.leangroup.com/ AscendTMS: http://www.TheFreeTMS.com/ Promo Code: RA-Freight360!
Nate Cross: nate@freight360.net LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/
Benjamin Kowalski: benjamin@freight360.net LinkedIn: https://www.linkedin.com/in/benjaminkowalski/
Freight 360 Facebook Group: https://www.facebook.com/groups/449325909379811 Freight 360 Website: www.freight360.net
DAT Webinar: https://register.gotowebinar.com/register/1764598932561834508
Freight Broker Basics Course: https://freight-360.teachable.com/p/freight-broker-basics Group Coaching: https://freight-360.teachable.com/p/group-coaching-sessions
Sponsors/Affiliates: Free Month of DAT Power: http://www.dat.com/power/1959316 Free Month of DAT Express: http://www.dat.com/express/1959316 Free Month of DAT Truckers Edge: http://www.truckersedge.com/1959316 Lean Solutions Group: https://www.leangroup.com/ AscendTMS: http://www.TheFreeTMS.com/ Promo Code: RA-Freight360!
Nate Cross: nate@freight360.net LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/
Benjamin Kowalski: benjamin@freight360.net LinkedIn: https://www.linkedin.com/in/benjaminkowalski/
Freight 360 Facebook Group: https://www.facebook.com/groups/449325909379811 Freight 360 Website: www.freight360.net
How have labor shortages impacted the freight broker industry? Nate and Ben are joined by Trey Griggs of Lean Solutions Group to talk all about hiring challenges and how freight brokers can find solutions to this problem.
DAT Webinar: https://register.gotowebinar.com/register/1764598932561834508
Freight Broker Basics Course: https://freight-360.teachable.com/p/freight-broker-basics Group Coaching: https://freight-360.teachable.com/p/group-coaching-sessions
Sponsors/Affiliates: Free Month of DAT Power: http://www.dat.com/power/1959316 Free Month of DAT Express: http://www.dat.com/express/1959316 Free Month of DAT Truckers Edge: http://www.truckersedge.com/1959316 Lean Solutions Group: https://www.leangroup.com/ AscendTMS: http://www.TheFreeTMS.com/ Promo Code: RA-Freight360!
Nate Cross: nate@freight360.net LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/
Benjamin Kowalski: benjamin@freight360.net LinkedIn: https://www.linkedin.com/in/benjaminkowalski/
Freight 360 Facebook Group: https://www.facebook.com/groups/449325909379811 Freight 360 Website: www.freight360.net
Freight Broker Basics Course: https://freight-360.teachable.com/p/freight-broker-basics Group Coaching: https://freight-360.teachable.com/p/group-coaching-sessions
Sponsors/Affiliates: Free Month of DAT Power: http://www.dat.com/power/1959316 Free Month of DAT Express: http://www.dat.com/express/1959316 Free Month of DAT Truckers Edge: http://www.truckersedge.com/1959316 Lean Solutions Group: https://www.leangroup.com/ AscendTMS: http://www.TheFreeTMS.com/ Promo Code: RA-Freight360!
Nate Cross: nate@freight360.net LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/
Benjamin Kowalski: benjamin@freight360.net LinkedIn: https://www.linkedin.com/in/benjaminkowalski/
Freight 360 Facebook Group: https://www.facebook.com/groups/449325909379811 Freight 360 Website: www.freight360.net
1:52 - Sports Update 5:40 - What do do when things go wrong as a broker 37:39 - Q&A “How can I start a freight brokerage outside of the US?” “Does the FMCSA regulate broker margins?” “How do I make a rate con for bag rates of onions?”
Freight Broker Basics Course: https://freight-360.teachable.com/p/freight-broker-basics Group Coaching: https://freight-360.teachable.com/p/group-coaching-sessions
Sponsors/Affiliates: Free Month of DAT Power: http://www.dat.com/power/1959316 Free Month of DAT Express: http://www.dat.com/express/1959316 Free Month of DAT Truckers Edge: http://www.truckersedge.com/1959316 Lean Solutions Group: https://www.leangroup.com/ AscendTMS: http://www.TheFreeTMS.com/ Promo Code: RA-Freight360!
Nate Cross: nate@freight360.net LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/
Benjamin Kowalski: benjamin@freight360.net LinkedIn: https://www.linkedin.com/in/benjaminkowalski/
Freight 360 Facebook Group: https://www.facebook.com/groups/449325909379811 Freight 360 Website: www.freight360.net
1:23 - Sports Update 6:00 - Geography for Brokers 25:00 - Q&A “What produce is popping up now that it’s Fall?” “Is it worth traveling to prospect in person?” “How do I find carriers with a HazMat endorsement?”
Freight Broker Basics Course: https://freight-360.teachable.com/p/freight-broker-basics Group Coaching: https://freight-360.teachable.com/p/group-coaching-sessions
Sponsors/Affiliates: Free Month of DAT Power: http://www.dat.com/power/1959316 Free Month of DAT Express: http://www.dat.com/express/1959316 Free Month of DAT Truckers Edge: http://www.truckersedge.com/1959316 Lean Solutions Group: https://www.leangroup.com/ AscendTMS: http://www.TheFreeTMS.com/ Promo Code: RA-Freight360!
Nate Cross: nate@freight360.net LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/
Benjamin Kowalski: benjamin@freight360.net LinkedIn: https://www.linkedin.com/in/benjaminkowalski/
Freight 360 Facebook Group: https://www.facebook.com/groups/449325909379811 Freight 360 Website: www.freight360.net
Freight Broker Basics Course: https://freight-360.teachable.com/p/freight-broker-basics Group Coaching: https://freight-360.teachable.com/p/group-coaching-sessions
Sponsors/Affiliates: Free Month of DAT Power: http://www.dat.com/power/1959316 Free Month of DAT Express: http://www.dat.com/express/1959316 Free Month of DAT Truckers Edge: http://www.truckersedge.com/1959316 Lean Solutions Group: https://www.leangroup.com/ AscendTMS: http://www.TheFreeTMS.com/ Promo Code: RA-Freight360!
Nate Cross: nate@freight360.net LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/
Benjamin Kowalski: benjamin@freight360.net LinkedIn: https://www.linkedin.com/in/benjaminkowalski/
Freight 360 Facebook Group: https://www.facebook.com/groups/449325909379811 Freight 360 Website: www.freight360.net
3:12 - Sports Update 10:08 - Marketing Talk with Blyth Brumleve 44:17 - Q&A “What is stopping some brokers from going the agent route?” “How do I calculate fuel surcharge when quoting a customer?: “What VoIP system should I use as a small brokerage/agency?”
Freight Broker Basics Course: https://freight-360.teachable.com/p/freight-broker-basics Group Coaching: https://freight-360.teachable.com/p/group-coaching-sessions
Sponsors/Affiliates: Free Month of DAT Power: http://www.dat.com/power/1959316 Free Month of DAT Express: http://www.dat.com/express/1959316 Free Month of DAT Truckers Edge: http://www.truckersedge.com/1959316 Lean Solutions Group: https://www.leangroup.com/ AscendTMS: http://www.TheFreeTMS.com/ Promo Code: RA-Freight360!
Nate Cross: nate@freight360.net LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/
Benjamin Kowalski: benjamin@freight360.net LinkedIn: https://www.linkedin.com/in/benjaminkowalski/
Freight 360 Facebook Group: https://www.facebook.com/groups/449325909379811 Freight 360 Website: www.freight360.net
4:15 - Sports Update 8:20 - How to find shippers 35:53 - Q&A “I’m burned out and sick of dealing with the stress and my bosses, where should I go?” “What software can I use to keep a list of my carriers and the lanes they run?” “How do I handle a produce claim?”
Freight Broker Basics Course: https://freight-360.teachable.com/p/freight-broker-basics Group Coaching: https://freight-360.teachable.com/p/group-coaching-sessions
Sponsors/Affiliates: Free Month of DAT Power: http://www.dat.com/power/1959316 Free Month of DAT Express: http://www.dat.com/express/1959316 Free Month of DAT Truckers Edge: http://www.truckersedge.com/1959316 Lean Solutions Group: https://www.leangroup.com/ AscendTMS: http://www.TheFreeTMS.com/ Promo Code: RA-Freight360!
Nate Cross: nate@freight360.net LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/
Benjamin Kowalski: benjamin@freight360.net LinkedIn: https://www.linkedin.com/in/benjaminkowalski/
Freight 360 Facebook Group: https://www.facebook.com/groups/449325909379811 Freight 360 Website: www.freight360.net
3:30 - Sports Update 5:05 - Dispatching Revisited 10:35 - Q&A Carrier: “Should I generate new business through a large brokerage or try to land a big shipper directly?” “How can I keep good relationships with carriers if I have some bad shippers?” “What is a Vlad?” “Is now a good time to get into brokering? What are some tips to get started?” “How can I get out of a sales rut?” “Do shippers and traffic managers work on weekends?” “Can I use a hotshot instead of a flatbed?”
Freight Broker Basics Course: https://freight-360.teachable.com/p/freight-broker-basics Group Coaching: https://freight-360.teachable.com/p/group-coaching-sessions
Sponsors/Affiliates: Free Month of DAT Power: http://www.dat.com/power/1959316 Free Month of DAT Express: http://www.dat.com/express/1959316 Free Month of DAT Truckers Edge: http://www.truckersedge.com/1959316 Lean Solutions Group: https://www.leangroup.com/ AscendTMS: http://www.TheFreeTMS.com/ Promo Code: RA-Freight360!
Nate Cross: nate@freight360.net LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/
Benjamin Kowalski: benjamin@freight360.net LinkedIn: https://www.linkedin.com/in/benjaminkowalski/
Freight 360 Facebook Group: https://www.facebook.com/groups/449325909379811 Freight 360 Website: www.freight360.net
0:30 - Welcome Trey Griggs and Episode 100 4:40 - Sports Update 11:05 - Sales Leadership 40:15 - Q&A
Freight Broker Basics Course: https://freight-360.teachable.com/p/freight-broker-basics Group Coaching: https://freight-360.teachable.com/p/group-coaching-sessions
Sponsors/Affiliates: Free Month of DAT Power: http://www.dat.com/power/1959316 Free Month of DAT Express: http://www.dat.com/express/1959316 Free Month of DAT Truckers Edge: http://www.truckersedge.com/1959316 Lean Solutions Group: https://www.leangroup.com/ AscendTMS: http://www.TheFreeTMS.com/ Promo Code: RA-Freight360!
Nate Cross: nate@freight360.net LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/
Benjamin Kowalski: benjamin@freight360.net LinkedIn: https://www.linkedin.com/in/benjaminkowalski/
Freight 360 Facebook Group: https://www.facebook.com/groups/449325909379811 Freight 360 Website: www.freight360.net
1:55 - Sports Update 6:16 - Small Talk 36:40 - Q&A “How can I quote without rating software?” “When should I fire a customer?” “Are shipper/broker agreements necessary?”
Freight Broker Basics Course: https://freight-360.teachable.com/p/freight-broker-basics Group Coaching: https://freight-360.teachable.com/p/group-coaching-sessions
Sponsors/Affiliates: Free Month of DAT Power: http://www.dat.com/power/1959316 Free Month of DAT Express: http://www.dat.com/express/1959316 Free Month of DAT Truckers Edge: http://www.truckersedge.com/1959316 Lean Solutions Group: https://www.leangroup.com/ AscendTMS: http://www.TheFreeTMS.com/ Promo Code: RA-Freight360!
Nate Cross: nate@freight360.net LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/
Benjamin Kowalski: benjamin@freight360.net LinkedIn: https://www.linkedin.com/in/benjaminkowalski/
Freight 360 Facebook Group: https://www.facebook.com/groups/449325909379811 Freight 360 Website: www.freight360.net
3:30 - Sports Update 7:27 - Dispatching 34:38 - Q&A “Can I become a freight broker if I just have a high school degree?” “How can I stay in the industry while I wait out my TQL noncompete?” “As a new broker, is there a load board where I can find freight to bid on?”
Freight Broker Basics Course: https://freight-360.teachable.com/p/freight-broker-basics Group Coaching: https://freight-360.teachable.com/p/group-coaching-sessions
Sponsors/Affiliates: Free Month of DAT Power: http://www.dat.com/power/1959316 Free Month of DAT Express: http://www.dat.com/express/1959316 Free Month of DAT Truckers Edge: http://www.truckersedge.com/1959316 Lean Solutions Group: https://www.leangroup.com/ AscendTMS: http://www.TheFreeTMS.com/ Promo Code: RA-Freight360!
Nate Cross: nate@freight360.net LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/
Benjamin Kowalski: benjamin@freight360.net LinkedIn: https://www.linkedin.com/in/benjaminkowalski/
Freight 360 Facebook Group: https://www.facebook.com/groups/449325909379811 Freight 360 Website: www.freight360.net
4:17 - Sports 9:50 - Negotiating Basics 39:40 - Q&A “How can I get competitive LTL rates if I do mostly FTL?” “How will President Biden’s noncompete executive order affect brokers?” “Should I focus on quantity or quality when cold calling?”
Negotiating Article: https://www.marketingmind.in/what-is-the-difference-between-negotiation-bargaining/
Freight Broker Basics Course: https://freight-360.teachable.com/p/freight-broker-basics Group Coaching: https://freight-360.teachable.com/p/group-coaching-sessions
Sponsors/Affiliates: Free Month of DAT Power: http://www.dat.com/power/1959316 Free Month of DAT Express: http://www.dat.com/express/1959316 Free Month of DAT Truckers Edge: http://www.truckersedge.com/1959316 Lean Solutions Group: https://www.leangroup.com/ AscendTMS: http://www.TheFreeTMS.com/ Promo Code: RA-Freight360!
Nate Cross: nate@freight360.net LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/
Benjamin Kowalski: benjamin@freight360.net LinkedIn: https://www.linkedin.com/in/benjaminkowalski/
Freight 360 Facebook Group: https://www.facebook.com/groups/449325909379811 Freight 360 Website: www.freight360.net
1:02 - Sports Update 6:00 - How to Market Yourself 40:40 - Q&A “What is the average profit in a month for a broker?” “How do you quickpay carriers without a factoring company?”
Freight Broker Basics Course: https://freight-360.teachable.com/p/freight-broker-basics Group Coaching: https://freight-360.teachable.com/p/group-coaching-sessions
Sponsors/Affiliates: Free Month of DAT Power: http://www.dat.com/power/1959316 Free Month of DAT Express: http://www.dat.com/express/1959316 Free Month of DAT Truckers Edge: http://www.truckersedge.com/1959316 Lean Solutions Group: https://www.leangroup.com/ AscendTMS: http://www.TheFreeTMS.com/ Promo Code: RA-Freight360!
Nate Cross: nate@freight360.net LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/
Benjamin Kowalski: benjamin@freight360.net LinkedIn: https://www.linkedin.com/in/benjaminkowalski/
Freight 360 Facebook Group: https://www.facebook.com/groups/449325909379811 Freight 360 Website: www.freight360.net
2:55 - Sports Update 5:12 - Prospecting 41:03 - Q&A “How should I be doing RFPs with the crazy market rates right now?” “How much should I charge/pay for extra stops, layovers, and TONUs?” “Should I prospect in-person?”
Freight Broker Basics Course: https://freight-360.teachable.com/p/freight-broker-basics Group Coaching: https://freight-360.teachable.com/p/group-coaching-sessions
Sponsors/Affiliates: Free Month of DAT Power: http://www.dat.com/power/1959316 Free Month of DAT Express: http://www.dat.com/express/1959316 Free Month of DAT Truckers Edge: http://www.truckersedge.com/1959316 Lean Solutions Group: https://www.leangroup.com/ AscendTMS: http://www.TheFreeTMS.com/ Promo Code: RA-Freight360!
Nate Cross: nate@freight360.net LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/
Benjamin Kowalski: benjamin@freight360.net LinkedIn: https://www.linkedin.com/in/benjaminkowalski/
Freight 360 Facebook Group: https://www.facebook.com/groups/449325909379811 Freight 360 Website: www.freight360.net
1:43 - Sports Update 3:55 - Freight Broker Documents 44:40 - Q&A “What’s the best way to get the highest paying loads?” “My customer cut me off after I gave my first load back to them, what do I do?” “Do good double-brokers exist?”
Freight Broker Basics Course: https://freight-360.teachable.com/p/freight-broker-basics Group Coaching: https://freight-360.teachable.com/p/group-coaching-sessions
Sponsors/Affiliates: Free Month of DAT Power: http://www.dat.com/power/1959316 Free Month of DAT Express: http://www.dat.com/express/1959316 Free Month of DAT Truckers Edge: http://www.truckersedge.com/1959316 Lean Solutions Group: https://www.leangroup.com/ AscendTMS: http://www.TheFreeTMS.com/ Promo Code: RA-Freight360!
Nate Cross: nate@freight360.net LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/
Benjamin Kowalski: benjamin@freight360.net LinkedIn: https://www.linkedin.com/in/benjaminkowalski/
Freight 360 Facebook Group: https://www.facebook.com/groups/449325909379811 Freight 360 Website: www.freight360.net
0:40 - Will Jones Intro 5:35 - Sports Update 7:25 - Freight Broker Success Tips 30:30 - Q&A “Why do brokers use multiple monitors, and how many should I have?” “I’m quoting a lot but not winning any loads. What should I do?” “I’m a new broker. Is LTL a waste of time?”
Freight Broker Basics Course: https://freight-360.teachable.com/p/freight-broker-basics Group Coaching: https://freight-360.teachable.com/p/group-coaching-sessions
Sponsors/Affiliates: Free Month of DAT Power: http://www.dat.com/power/1959316 Free Month of DAT Express: http://www.dat.com/express/1959316 Free Month of DAT Truckers Edge: http://www.truckersedge.com/1959316 Lean Solutions Group: https://www.leangroup.com/ AscendTMS: http://www.TheFreeTMS.com/ Promo Code: RA-Freight360!
Nate Cross: nate@freight360.net LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/
Benjamin Kowalski: benjamin@freight360.net LinkedIn: https://www.linkedin.com/in/benjaminkowalski/
Freight 360 Facebook Group: https://www.facebook.com/groups/449325909379811 Freight 360 Website: www.freight360.net
2:40 - Course & Coaching Launch 7:00 - Sports Update 10:55 - Broker Tech Tools Part 2 45:55 - Q&A “I’ve seen dispatching services explode in the last year, aren’t these actually illegal?” “What’s the most highly recommended school or training program to attend?” “I’m considering joining a 3PL as a W2 account manager. Is 35% commission fair?”
Freight Broker Basics Course: https://freight-360.teachable.com/p/freight-broker-basics Group Coaching: https://freight-360.teachable.com/p/group-coaching-sessions
Sponsors: Free Month of DAT Power: http://www.dat.com/power/1959316 Free Month of DAT Express: http://www.dat.com/express/1959316 Free Month of DAT Truckers Edge: http://www.truckersedge.com/1959316 Lean Solutions Group: https://www.leangroup.com/
Nate Cross: nate@freight360.net LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/
Benjamin Kowalski: benjamin@freight360.net LinkedIn: https://www.linkedin.com/in/benjaminkowalski/
Freight 360 Facebook Group: https://www.facebook.com/groups/449325909379811 Freight 360 Website: www.freight360.net
0:53 - Nick Liening Intro 3:07 - Sports Update 5:25 - Freight Broker Tools 42:27 - Q&A “I took a broker course and drove for 5+ years, where can I get started as an agent?” “Where are all the trucks at?” “I have 3 years broker experience but no book, how can I get hired as an agent?”
Freight Broker Basics Course: https://freight-360.teachable.com/p/freight-broker-basics Group Coaching: https://freight-360.teachable.com/p/group-coaching-sessions
Free Month of DAT Power: http://www.dat.com/power/1959316 Free Month of DAT Express: http://www.dat.com/express/1959316 Free Month of DAT Truckers Edge: http://www.truckersedge.com/1959316 Lean Solutions Group: https://www.leangroup.com/
Nate Cross: nate@freight360.net LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/
Benjamin Kowalski: benjamin@freight360.net LinkedIn: https://www.linkedin.com/in/benjaminkowalski/
Freight 360 Facebook Group: https://www.facebook.com/groups/449325909379811 Freight 360 Website: www.freight360.net
1:15 - Sports update 9:50 - Planning out your day as a broker 43:03 - Q&A “Should the broker pay detention? Appt set for 1pm, driver arrives at 12:45 and departs at 4:20.” “Do back solicitation clauses actually hold up for broker-carrier agreements?” “How have broker margins been lately? I’ve only been getting 8-12% recently.”
Free Month of DAT Power: http://www.dat.com/power/1959316 Free Month of DAT Express: http://www.dat.com/express/1959316 Free Month of DAT Truckers Edge: http://www.truckersedge.com/1959316 Lean Solutions Group: https://www.leangroup.com/
Nate Cross: nate@freight360.net LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/
Benjamin Kowalski: benjamin@freight360.net LinkedIn: https://www.linkedin.com/in/benjaminkowalski/
Freight 360 Facebook Group: https://www.facebook.com/groups/449325909379811 Freight 360 Website: www.freight360.net
2:00 - Sports Update 7:15 - Freight Agent Success 44:00 - Q&A “Is Sylectus good for finding smaller trucks?” “What niche shippers are best to start with for a new broker?”
Trey Griggs - https://www.linkedin.com/in/treygriggs/
Free Month of DAT Power: http://www.dat.com/power/1959316 Free Month of DAT Express: http://www.dat.com/express/1959316 Free Month of DAT Truckers Edge: http://www.truckersedge.com/1959316
Nate Cross: nate@freight360.net LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/
Benjamin Kowalski: benjamin@freight360.net LinkedIn: https://www.linkedin.com/in/benjaminkowalski/
Freight 360 Facebook Group: https://www.facebook.com/groups/449325909379811 Freight 360 Website: www.freight360.net
1:28 - Sports Update 6:17 - Colonial Pipeline 9:28 - Finance for Freight Brokers 50:15 - Q&A “Are carriers in the southeast being affected by the pipeline shutdown?” “Does being a woman give you an advantage in brokering?”
Free Month of DAT Power: http://www.dat.com/power/1959316 Free Month of DAT Express: http://www.dat.com/express/1959316 Free Month of DAT Truckers Edge: http://www.truckersedge.com/1959316
Nate Cross: nate@freight360.net LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/
Benjamin Kowalski: benjamin@freight360.net LinkedIn: https://www.linkedin.com/in/benjaminkowalski/
Freight 360 Facebook Group: https://www.facebook.com/groups/449325909379811 Freight 360 Website: www.freight360.net
1:38 - Sports Update 4:45 - DOT Blitz Week 9:48 - 3 things to focus on in your first year 40:00 - Q&A “Any thoughts on prospecting in Hawaii?” “Is 50% commission good for a new brokerage position?” “How different are reefer shippers from flatbed freight?”
Blitz Week Article: https://tinyurl.com/y8afh6kc
Free Month of DAT Power: http://www.dat.com/power/1959316 Free Month of DAT Express: http://www.dat.com/express/1959316 Free Month of DAT Truckers Edge: http://www.truckersedge.com/1959316
Lean Solutions Group: https://www.leangroup.com/
Nate Cross: nate@freight360.net LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/
Benjamin Kowalski: benjamin@freight360.net LinkedIn: https://www.linkedin.com/in/benjaminkowalski/
Freight 360 Facebook Group: https://www.facebook.com/groups/449325909379811 Freight 360 Website: www.freight360.net
2:02 - Sports Update 4:55 - Motivation and Willpower 49:08 - Q&A “What clauses need to be included in a broker/carrier contract?” “How can I get leads using Google?” “What is the typical pay for a 1099 freight broker before commission?”
Free Month of DAT Power: http://www.dat.com/power/1959316 Free Month of DAT Express: http://www.dat.com/express/1959316 Free Month of DAT Truckers Edge: http://www.truckersedge.com/1959316
Lean Solutions Group: https://www.leangroup.com/
Nate Cross: nate@freight360.net LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/
Benjamin Kowalski: benjamin@freight360.net LinkedIn: https://www.linkedin.com/in/benjaminkowalski/
Freight 360 Facebook Group: https://www.facebook.com/groups/449325909379811 Freight 360 Website: www.freight360.net
1:20 - Upcoming stuff 5:00 - FreightWaves Article: “Hapag-Lloyd shelling out more than half a billion dollars for containers” 9:05 - Motivation and Willpower 52:45 - Q&A What are the best ways you connect with potential customers? Why is freight quiet when it should be busy given the time of year? I’m a new agent, what tools/training or sites are good for quoting rates?
FreightWaves Article: https://www.freightwaves.com/news/hapag-lloyd-shelling-out-more-than-half-a-billion-dollars-for-containers
Free Month of DAT Power: http://www.dat.com/power/1959316 Free Month of DAT Express: http://www.dat.com/express/1959316 Free Month of DAT Truckers Edge: http://www.truckersedge.com/1959316
Lean Solutions Group: https://www.leangroup.com/
Nate Cross: nate@freight360.net LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/
Benjamin Kowalski: benjamin@freight360.net LinkedIn: https://www.linkedin.com/in/benjaminkowalski/
Freight 360 Facebook Group: https://www.facebook.com/groups/449325909379811 Freight 360 Website: www.freight360.net
1:50 - Sports Updates 6:15 - Produce Season and Market Update 47:10 - Q&A “Is this job offer a scam?...”
Free Month of DAT Power: http://www.dat.com/power/1959316 Free Month of DAT Express: http://www.dat.com/express/1959316 Free Month of DAT Truckers Edge: http://www.truckersedge.com/1959316
Lean Solutions Group: https://www.leangroup.com/
Nate Cross: nate@freight360.net LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/
Benjamin Kowalski: benjamin@freight360.net LinkedIn: https://www.linkedin.com/in/benjaminkowalski/
Freight 360 Facebook Group: https://www.facebook.com/groups/449325909379811 Freight 360 Website: www.freight360.net
2:00 - Sports Update 4:20 - FreightWaves Article 8:53 - Dispatching Overview 35:40 - Q&A: “Is it required for brokers to take the 2-hour drug and alcohol awareness training?” “What are recommendations for contingent cargo?” “What should I do if a carrier is asking for $1,000 over the posted rate?”
FreightWaves Article: https://www.freightwaves.com/news/south-carolina-ports-breaks-all-time-container-record DAT Article: https://www.dat.com/resources/how-to-become-a-truck-dispatcher
Free Month of DAT Power: http://www.dat.com/power/1959316 Free Month of DAT Express: http://www.dat.com/express/1959316 Free Month of DAT Truckers Edge: http://www.truckersedge.com/1959316
Lean Solutions Group: https://www.leangroup.com/
Nate Cross: nate@freight360.net LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/
Benjamin Kowalski: benjamin@freight360.net LinkedIn: https://www.linkedin.com/in/benjaminkowalski/
Freight 360 Facebook Group: https://www.facebook.com/groups/449325909379811 Freight 360 Website: www.freight360.net
1:05 - Sports Update 9:48 - Sales Tips 41:55 - Marketing Tips 58:00 - Q&A “How can I price OD loads or find permit costs for OD loads?” “What insurances would be best to get to make a new business seem serious and secure?” “What are the general pros and cons of brokering and what are some helpful tips for a total newcomer?”
Free Month of DAT Power: http://www.dat.com/power/1959316 Free Month of DAT Express: http://www.dat.com/express/1959316 Free Month of DAT Truckers Edge: http://www.truckersedge.com/1959316
Lean Solutions Group: https://www.leangroup.com/
Nate Cross: nate@freight360.net LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/
Benjamin Kowalski: benjamin@freight360.net LinkedIn: https://www.linkedin.com/in/benjaminkowalski/
Freight 360 Facebook Group: https://www.facebook.com/groups/449325909379811 Freight 360 Website: www.freight360.net
1:25 - Sports Update 6:30 - Find capacity by hiring and using technology 49:50 - Q&A Carrier: “I arrived at my delivery appt. on time at 7am, but was told my appt. is at 7pm. What do I do?” Broker: “I’m licensed and want to get into the expedite business. Do I need a 2nd MC?” Broker: “With west coast ports swamped right now, how can I avoid detention and demurrage?”
Free Month of DAT Power: http://www.dat.com/power/1959316 Free Month of DAT Express: http://www.dat.com/express/1959316 Free Month of DAT Truckers Edge: http://www.truckersedge.com/1959316
Lean Solutions Group: https://www.leangroup.com/
Nate Cross: nate@freight360.net LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/
Benjamin Kowalski: benjamin@freight360.net LinkedIn: https://www.linkedin.com/in/benjaminkowalski/
Freight 360 Facebook Group: https://www.facebook.com/groups/449325909379811 Freight 360 Website: www.freight360.net
1:10 - Sports Update 6:26 - Putting Yourself In The Driver’s Seat (with Dean Croke) 37:55 - Q&A “Just got my authority, any tips as I get started?” “What is the earliest you would start cold calling in the morning?” “How do I post loads using a spreadsheet of lanes?”
Free Month of DAT Power: http://www.dat.com/power/1959316 Free Month of DAT Express: http://www.dat.com/express/1959316 Free Month of DAT Truckers Edge: http://www.truckersedge.com/1959316
Lean Solutions Group: https://www.leangroup.com/
Nate Cross: nate@freight360.net LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/
Benjamin Kowalski: benjamin@freight360.net LinkedIn: https://www.linkedin.com/in/benjaminkowalski/
Freight 360 Facebook Group: https://www.facebook.com/groups/449325909379811 Freight 360 Website: www.freight360.net
1:15 - TJ Knudson Intro and Carrier Discussion 11:30 - Sports Update 16:00 - Carrier Capacity 43:22 - Q&A “What are some tips on drayage moves? I’m new to it.” “What are my load board options in Canada?” “Are non-competes enforceable during the pandemic?”
Free Month of DAT Power: http://www.dat.com/power/1959316 Free Month of DAT Express: http://www.dat.com/express/1959316 Free Month of DAT Truckers Edge: http://www.truckersedge.com/1959316
Lean Solutions Group: https://www.leangroup.com/
Nate Cross: nate@freight360.net LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/
Benjamin Kowalski: benjamin@freight360.net LinkedIn: https://www.linkedin.com/in/benjaminkowalski/
Freight 360 Facebook Group: https://www.facebook.com/groups/449325909379811 Freight 360 Website: www.freight360.net
TJ Knudson Director of Sales and Operations at Circle Logistics tknudson@circledelivers.com
0:50 - Will Metscher Intro 2:10 - Sports Update 8:05 - Navigating Personality Tendencies 38:23 - Q&A “What is a blind shipment, and how do I prepare paperwork for these?” “Any other options besides factoring? Leaving W2 and debating between getting licensed or being an agent.” “TMS system for under $100 a month - what are my options?”
Free Month of DAT Power: http://www.dat.com/power/1959316 Free Month of DAT Express: http://www.dat.com/express/1959316 Free Month of DAT Truckers Edge: http://www.truckersedge.com/1959316
Lean Solutions Group: https://www.leangroup.com/
Nate Cross: nate@freight360.net LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/
Benjamin Kowalski: benjamin@freight360.net LinkedIn: https://www.linkedin.com/in/benjaminkowalski/
Freight 360 Facebook Group: https://www.facebook.com/groups/449325909379811 Freight 360 Website: www.freight360.net
1:52 - Sports Update 7:10 Prospecting with a Purpose 50:30: Q&A “Manual track-and-trace updates versus automated - what’s better?” “Considering starting a brokerage with no experience, where do I start?” “I was offered 5% commission as an agent and will have to sign a non-compete, does this sound right?”
Free Month of DAT Power: http://www.dat.com/power/1959316 Free Month of DAT Express: http://www.dat.com/express/1959316 Free Month of DAT Truckers Edge: http://www.truckersedge.com/1959316
Lean Solutions Group: https://www.leangroup.com/
Nate Cross: nate@freight360.net LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/
Benjamin Kowalski: benjamin@freight360.net LinkedIn: https://www.linkedin.com/in/benjaminkowalski/
Freight 360 Facebook Group: https://www.facebook.com/groups/449325909379811 Freight 360 Website: www.freight360.net
0:45 - Melt Godwin Intro 3:48 - Sports Update 5:39 - Insurance Policies Explained 1:09:15 - Q&A “Can I charge a driver a TONU for not showing up/fall off?” “How do I get myself out of a sales rut? I just had my best 2 months, and now I’m stuck.” “What is your pitch for getting carriers to go into FL? It seems most of them hate it.”
Free Month of DAT Power: http://www.dat.com/power/1959316 Free Month of DAT Express: http://www.dat.com/express/1959316 Free Month of DAT Truckers Edge: http://www.truckersedge.com/1959316
Melt Godwin Senior Executive Sales Insurance Agent - TI Advisors melt.godwin@tiadvisors.net 407-965-3609
Facebook Group: https://www.facebook.com/groups/449325909379811 Nate: https://www.linkedin.com/in/nate-cross-03b69332/ Ben: https://www.linkedin.com/in/benjaminkowalski/ Website: www.freight360.net
1:40 - Super Bowl Recap 8:15 - Lean Solutions Overview 9:40 - How to network as a freight broker & Lean Vegas Event 27:35 - Following up after networking 43:20 - Q&A “How do I estimate LTL cost for different sized items - do I just guess based on the weight?” “Is it a good idea to hire a part-time broker in my office, like 3 days a week?”
Lean Staffing: https://www.leangroup.com/ Trey Griggs VP of Lean Sales 636-279-0125 tgriggs@leangroup.com
Free Month of DAT Power: http://www.dat.com/power/1959316 Free Month of DAT Express: http://www.dat.com/express/1959316 Free Month of DAT Truckers Edge: http://www.truckersedge.com/1959316
Facebook Group: https://www.facebook.com/groups/449325909379811 Nate: https://www.linkedin.com/in/nate-cross-03b69332/ Ben: https://www.linkedin.com/in/benjaminkowalski/ Website: www.freight360.net
1:35 - Intro of Dean Croke of DAT 4:43 - Sports Update 8:40 - What will 2021 look like in the market? 45:55 - Q&A “What commodities should I avoid when I am new?” “Is there insurance to protect me from unpaid invoices?” “What should I do when my non-compete is finally up?”
Lean Staffing: https://leanstaffing.com/
Free Month of DAT Power: http://www.dat.com/power/1959316 Free Month of DAT Express: http://www.dat.com/express/1959316 Free Month of DAT Truckers Edge: http://www.truckersedge.com/1959316
Facebook Group: https://www.facebook.com/groups/449325909379811 Nate: https://www.linkedin.com/in/nate-cross-03b69332/ Ben: https://www.linkedin.com/in/benjaminkowalski/ Website: www.freight360.net
1:05 - Intro of Mac Greene from Triumph Business Capital 1:55 - Sports Update 5:10 - Cash flow and factoring 37:10 - Q&A “How to transition from a carrier to a broker” “What are the pros and cons of rating per mile versus all-in flat rates” “I’m starting as a broker next month, is having a TMS a necessity?”
Lean Staffing: https://leanstaffing.com/
Free Month of DAT Power: http://www.dat.com/power/1959316 Free Month of DAT Express: http://www.dat.com/express/1959316 Free Month of DAT Truckers Edge: http://www.truckersedge.com/1959316
Facebook Group: https://www.facebook.com/groups/449325909379811 Nate: https://www.linkedin.com/in/nate-cross-03b69332/ Ben: https://www.linkedin.com/in/benjaminkowalski/ Website: www.freight360.net
Mac Greene Triumph Business Capital mgreene@tbcap.com 469-312-7188 (leave voicemail)
1:28 - Sports Update 6:40 - Handling Objections 46:30 - Q&A “Has anyone implemented some automation strategies that allow for better work/life balance?” “What is your biggest frustration in the industry?” “What are some of the most successful brokers and agents making in a good year?”
Lean Staffing: https://leanstaffing.com/
Free Month of DAT Power: http://www.dat.com/power/1959316 Free Month of DAT Express: http://www.dat.com/express/1959316 Free Month of DAT Truckers Edge: http://www.truckersedge.com/1959316
Facebook Group: https://www.facebook.com/groups/449325909379811 Nate: https://www.linkedin.com/in/nate-cross-03b69332/ Ben: https://www.linkedin.com/in/benjaminkowalski/ Website: www.freight360.net
2:07 - Sports Update 7:51 - Handling carrier issues 40:26 - Q&A Taking freight at low margin or no profit at all Transitioning from being a broker to a carrier
Lean Staffing: https://leanstaffing.com/
Free Month of DAT Power: http://www.dat.com/power/1959316 Free Month of DAT Express: http://www.dat.com/express/1959316 Free Month of DAT Truckers Edge: http://www.truckersedge.com/1959316
Facebook Group: https://www.facebook.com/groups/449325909379811 Nate: https://www.linkedin.com/in/nate-cross-03b69332/ Ben: https://www.linkedin.com/in/benjaminkowalski/ Website: www.freight360.net
2:45 - Partnership announcements with DAT and Lean Staffing 8:28 - Sports Update 11:47 - 5 ways to grow your book of business in 2021 48:20 - Broker training 50:30 - NFL postseason predictions 52:40 - Q&A “How do I deal with hazmat placards?” “How do I find reviews on my brokerage?”
Lean Staffing: https://leanstaffing.com/
Free Month of DAT Power: http://www.dat.com/power/1959316 Free Month of DAT Express: http://www.dat.com/express/1959316 Free Month of DAT Truckers Edge: http://www.truckersedge.com/1959316
Facebook Group: https://www.facebook.com/groups/449325909379811 Nate: https://www.linkedin.com/in/nate-cross-03b69332/ Ben: https://www.linkedin.com/in/benjaminkowalski/ Website: www.freight360.net
1:32 - Justin Burgh from PGT Services intro 3:12 - Sports update 8:42 - Flatbed overview 44:44 - Q&A “How can brokers or agents transition their book of business (i.e. retire)? “How can I book carriers if I haven’t built up credit worthiness yet?” “I need to move a 10 foot log, do shorter flatbeds exist?”
Facebook Group: https://www.facebook.com/groups/449325909379811 Nate: https://www.linkedin.com/in/nate-cross-03b69332/ Ben: https://www.linkedin.com/in/benjaminkowalski/ Website: www.freight360.net
Justin Burgh: https://www.linkedin.com/in/justin-burgh-7716a724/ PGT Services 724-987-1688 jburgh@pgt-services.com www.pgt-services.com
0:55 - Ken Adamo Introduction 2:40 - Sports Update: Bills vs Steelers 6:45 - What was 2020 supposed to be like? 17:30 - COVID-19 impact in March 35:54 - Where does rate data actually come from? 40:43 - Where are the margins now? 46:25 - Summer 2020 and how the market turned 55:05 - What to expect in 2021 1:05:46 - Should brokers have to disclose profits to carriers?
Facebook Group: https://www.facebook.com/groups/449325909379811 Nate: https://www.linkedin.com/in/nate-cross-03b69332/ Ben: https://www.linkedin.com/in/benjaminkowalski/ Website: www.freight360.net
Ken Adamo: https://www.linkedin.com/in/ken-adamo-8481611a/
0:40 - Sports Update 2:15 - COVID-19 vaccine and logistical struggles 9:53 - Broker Margins 32:28 - Q&A “What tools can I use for periodic bids?” “How do some brokers make 100K+ so easily?”
Facebook Group: https://www.facebook.com/groups/449325909379811 Nate: https://www.linkedin.com/in/nate-cross-03b69332/ Ben: https://www.linkedin.com/in/benjaminkowalski/ Website: www.freight360.net
FreightWaves Article: https://www.freightwaves.com/news/holiday-puzzle-vaccine-blizzard-e-commerce-boom-trade-war-with-video
0:30 - Sports Update 3:37 - Carrier Relationships 44:40 - Q&A “Should I use the alias city option for posting?” “What criteria determines LTL pricing?” “What advice can you give with moving HazMat loads?
Facebook Group: https://www.facebook.com/groups/449325909379811 Nate: https://www.linkedin.com/in/nate-cross-03b69332/ Ben: https://www.linkedin.com/in/benjaminkowalski/ Website: www.freight360.net
My Carrier Packets - https://mycarrierpackets.com/
0:30 - Cold weather and new reviews 4:44 - Sports update 9:28 - How to price a lane 52:25 - Q&A Best ways to setup customers and carriers What insurance should brokers have? How to switch from a driver to a broker
Facebook Group: https://www.facebook.com/groups/449325909379811 Nate: https://www.linkedin.com/in/nate-cross-03b69332/ Ben: https://www.linkedin.com/in/benjaminkowalski/ Website: www.freight360.net
2:30 - Sports Update 7:16 - Check Calling Do’s and Don’ts 38:30 - Q&A “My agent-based company is farming my accounts out” “19 year old wanting to start my own brokerage” “Dead end looking for shippers, what do I do?”
Facebook Group: https://www.facebook.com/groups/449325909379811 Nate: https://www.linkedin.com/in/nate-cross-03b69332/ Ben: https://www.linkedin.com/in/benjaminkowalski/ Website: www.freight360.net
1:00 - Erik Malin (Baton) Intro 2:00 - Sports Update 6:26 - Baton’s approach to solving dwell and detention 50:40 - Q&A “Any agent-based companies that also have assets?” “What tool do you use to do email blasts?” “What do I do when a driver refuses to accept MacroPoint after the carrier agreed to it?”
Facebook Group: https://www.facebook.com/groups/449325909379811 Nate: https://www.linkedin.com/in/nate-cross-03b69332/ Ben: https://www.linkedin.com/in/benjaminkowalski/ Website: www.freight360.net
Baton: https://www.baton.io/ Erik Malin: erik@baton.io
0:40 - Kevin Hill Intro (FreightWaves) 5:42 - Sports Update 10:20 - Having a niche in brokering and how to expand your network 52:10 - Q&A “How many carriers do you set up per day/week/month? My company seems to rely on new carriers too much.” “Should potential new hires be given a copy of the training manual? What should the interview process look like?” “How long should it take a broker to produce $2,500 per week in GP?”
Facebook Group: https://www.facebook.com/groups/449325909379811 Nate: https://www.linkedin.com/in/nate-cross-03b69332/ Ben: https://www.linkedin.com/in/benjaminkowalski/ Website: www.freight360.net
Put That Coffee Down Podcast: https://podcasts.apple.com/us/podcast/put-that-coffee-down/id1494050688
Carrier Lists: https://www.carrierlists.com/
0:30 - Election Shenanigans 2:30 - How to ask a question on the show 4:55 - Sports Update
Q&A Session 8:25 - How to handle objection of “our freight is customer routed” 16:00 - Is there a shipper freight board? 25:07 - Is there always a cheaper truck? 30:45 - Broker courses and training - where do you start? 37:30 - Sub agent pay - are you getting screwed? 44:55 - How to use load boards to increase your profits 49:30 - How quickly/often should you invoice your customers?
Final Thoughts 58:20 - What’s coming up next?
Facebook Group: https://www.facebook.com/groups/449325909379811 Nate: https://www.linkedin.com/in/nate-cross-03b69332/ Ben: https://www.linkedin.com/in/benjaminkowalski/ Website: www.freight360.net
0:57 - Sports Update 6:40 - Heavy haul and project freight 47:00 - Q&A “How to get oversize carriers? Load boards, website, database, etc?” “How can I move a bus or RV” “Why don’t brokers offer a packaged round trip deal on the spot market?”
Nate: https://www.linkedin.com/in/nate-cross-03b69332/ Ben: https://www.linkedin.com/in/benjaminkowalski/ Website: www.freight360.net
2:10 - Sports Update 4:35 - Non-compete clauses in transportation 47:10 - Q&A “Why is a TONU an industry standard, but a fallout fee isn’t?” “Should I quote via email or phone call?” “How should I brand my business cards?”
Sample Non-Compete: https://freight360.net/wp-content/uploads/2020/10/Sample-Non-Compete-and-Non-Solicitation-Agreement.pdf
Nate: https://www.linkedin.com/in/nate-cross-03b69332/ Ben: https://www.linkedin.com/in/benjaminkowalski/ Website: www.freight360.net
0:30 - Sports Update 6:10 - Sales Scripts and Pitches 49:05 - Q&A What would be an incentive to offer a shipper at the beginning if you want to broker their loads? New brokerage - how to pay experienced brokers on the team Bills Article - https://www.wivb.com/sports/music-city-wakeup-for-bills-defense/ Personality Test: https://www.16personalities.com/free-personality-test Nate: https://www.linkedin.com/in/nate-cross-03b69332/ Ben: https://www.linkedin.com/in/benjaminkowalski/ Website: www.freight360.net
1:07 - Sports Update 6:40 - Uber Freight raises $500M with PE firm 11:46 - Things to consider before you start your own brokerage 52:10 - Q&A Truckers Report - “I was offered a load by a broker whose authority shows inactive, is it fraud?” Truckers Report - “As an agent should I brand as my brokerage, or as my own company?” Reddit - “How to incentivize a driver if you are a new broker” LinkedIn Article: https://www.linkedin.com/pulse/how-much-does-average-freight-broker-earn-nate-cross/ FreightWaves Article: https://www.freightwaves.com/news/breaking-news-uber-freight-raises-500m-from-greenbriar-equity-group Nate: https://www.linkedin.com/in/nate-cross-03b69332/ Ben: https://www.linkedin.com/in/benjaminkowalski/ Website: www.freight360.net
1:05 - Sports Update 3:18 - NEW NAME - FREIGHT 360! 6:00 - Questions to ask on a sales call 53:20 - Q&A What are some tips for lead generation? What is the average margin percentage for brokers? 1:02:00 - Final Thoughts Nate: https://www.linkedin.com/in/nate-cross-03b69332/ Ben: https://www.linkedin.com/in/benjaminkowalski/ Website: www.freight360.net
1:15 - Sports Update 5:00 - Crowley Interview Part 2 40:00 - Q&A “When do you think the market will flip?” “I have 30 trucks, how do I get loads?” “How strict should I be on having a shipper sign a rate sheet?” Website: www.midnightfreightbroker.com
1:10 - Sports Update 6:10 - Overcoming Objections 52:30 - Q&A “How do you get LTL carriers to schedule pickup and dropoff windows?” “How do you get past the receptionist?” “Is fax still common in this field? (rate cons, load tenders, BOLs, etc)”
Website: www.midnightfreightbroker.com
Show Notes 2:12 - Sports Update 8:10 - Basics of Brokering 40:08 - A day in the life of a freight broker 43:25 - Q&A “Is it illegal to dispatch for 2 companies?” “What trailer type for a 53’ HC container?” “Interested in starting a freight brokerage - where do I start?” Website: www.midnightfreightbroker.com
0:55 - Crowley Introduction 1:55 - Sports Update 6:40 - Crowley Interview (Jerome Thomas and Dennis Osborne) 45:00 - Q&A What is everyone charging for quick pays? (1 day, 5 day, etc) What qualifies as a solid book of business? What freight rate index should I use? (DAT, Sonar, etc)
Website: www.midnightfreightbroker.com
Contact Crowley: DFTScarriers@Crowley.com 904-727-1900 https://dfts.crowley.com/home
1:30 - Sports Update 5:45 - How/when to target new business 29:20 - Q&A “What goes in a shipper packet from a broker?” “Pros/Cons of dedicated freight vs spot market” “Do you make more money when the rates are low or when the rates are high?”
Website: www.midnightfreightbroker.com
2:28 - Sports Update 6:00 - Moving from carrier rep to account manager 34:55 - Q&A Moving from broker to dispatch Best commodities to move Purchasing auto transport leads
Website: www.midnightfreightbroker.com
0:50 - Bruce Pommier (Southwestern Coaching) Intro 2:12 - Sports Update 6:44 - Cold Calling Tips 36:07 - Cold Call Role Play 48:48 - Q&A Getting back into brokering - how has the market changed with Covid? Broker switching from a large brokerage to a small brokerage - what can I expect?
Website: www.midnightfreightbroker.com
Bruce at Southwestern Coaching: https://www.linkedin.com/in/bruce-pommier-swccp-17135210/ Mobile: 859-462-1416 Email: bpommier@southwesternconsulting.com Web: www.southwesternconsulting.com
Show Notes 0:35 - Sports Update 3:10 - Hurricane Season and FEMA loads 8:45 - Expenses of being a broker 9:40 - Interview with Christina from Schooley Mitchell on cost reduction 24:25 - How much does the average freight broker earn? 26:35 - Broker expenses and how to save on them 47:20 - Q&A I have an asset MC. Can I get broker MC and be dual-authority? Paying detention without having in/out times on a POD What to do when catching a carrier double brokering?
Nate Article: https://www.linkedin.com/pulse/how-much-does-average-freight-broker-earn-nate-cross
Christina Grenga Strategic-Partner at Schooley Mitchell Cell: 914.213.1698 Tel: 561.953.4455 christina.grenga@schooleymitchell.com www.schooleymitchell.com/cgrenga
Christina Article: https://www.linkedin.com/pulse/5-quick-ways-reduce-business-costs-today-christina-grenga
Show Notes 1:05 - Sports Update 8:20 - Drayage and Port Operations 40:13 - Q&A What is a good CRM for brokers? Should I pay a carrier anything if they broke down and had to transload? 48:49 - What to do if a load is held hostage Website: www.midnightfreightbroker.com
Show Notes 2:08 - Sports Update 9:00 - 10 Ways to generate leads 44:20 - Q&A Should a broker pay a carrier more when the truck loads more than rate con states? Best load boards for flatbed and hotshot loads 51:46 - Final thoughts
Podcast: https://www.linkedin.com/company/the-midnight-freight-broker Nate: https://www.linkedin.com/in/nate-cross-03b69332/ Ben: https://www.linkedin.com/in/benjaminkowalski/
Show Notes
1:05 - Intro of Nate and Ben 4:08 - Sports update 16:20 - Overcoming fear in brokering 50:55 - Q&A Pros and cons of a factoring company Best TMS for brokerage What to do you when you are out of office 1:01:38 - Final thoughts
Podcast: https://www.linkedin.com/company/the-midnight-freight-broker Nate: https://www.linkedin.com/in/nate-cross-03b69332/ Ben: https://www.linkedin.com/in/benjaminkowalski/ Ben Bio: https://www.southwesterncoaching.com/benjamin-kowalski/
1:44 – Sports Update: Golf, NFL 6:15 – Article: PPP Fraud in Trucking 8:40 – COVID relief funds and the market status 30:00 – Home many brokers should a shipper use 35:25 – Who is the ideal customer for a broker? 43:23 – Q&A - Cross-dock service for a broken-down truck - Why shippers use brokers when they have their own trucks 49:18 – Final Thoughts
Article: https://www.11alive.com/article/news/crime/maurice-fayne-arkansas-mo-charged-fraud-coronavirus-loan/85-5f315d7c-43d6-401c-8b97-f25648d9eb18 https://www.freightwaves.com/news/ppp-money-poured-into-trucking-did-it-keep-capacity-alive LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/
Show Notes 1:40 – NFL Update, Cam Newton to Patriots and season ticket situation, COVID 5:58 – Article: Freight market shows slight improvement in May 8:45 – How to select the right freight broker agent program 34:38 – Q&A -How to find shippers -Brokers posting load 200 miles away from actual pickup -Does your brokerage pay for agent load boards 37:36 – New things coming soon!
Add/Message me on LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/ Article: https://www.supplychaindive.com/news/freight-market-slight-improvement-May-2020-trucking-Cass-report/580699/
Show Notes Add/Message me on LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/ 0:40 – Sports Update, MLB/NFL 4:55 – Should Brokers have to disclose pricing to carriers? 21:14 Q&A • Brokering shipments into Canada • Purchasing a shipper list • Brokering after normal business hours
Article: https://tanktransport.com/2020/06/freight-brokers-drawing-scrutiny/
Add/Message me on LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/ 1:44 - Sports Update 4:15 - Market Update – Retail sales are up, what does it mean? 8:15 - Load board options and analysis 28:28 – Q&A - Cost to start a brokerage - What insurances are carriers required to have? - Tips on finding good shippers
DAT: https://www.dat.com/load-boards Truckstop.com: https://truckstop.com/product/load-board/broker/ PostEverywhere: http://www.posteverywhere.com/ Sylectus: https://www.omnitracs.com/sylectus-network WSJ Article: https://www.wsj.com/articles/shoppers-returned-in-may-likely-spurring-increased-retail-sales-11592299802
Show Notes Add/Message me on LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/ 0:46 – Sports Update 3:40 – Lessons learned from COVID-19 on the supply chain 10:55 – LTL and how it what it means for brokers 31:05 – Trending/Social Media Freightwaves Article: https://www.freightwaves.com/news/covid-19-reveals-lack-of-flexibility-leadership-in-supply-chains
Show Notes Add/Message me on LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/ 1:36 - Freightwaves Article: “Volumes fall week-over-week but now up 10% year-over-year” 4:42 – Hiring to grow your agency 29:13 – Q&A – Getting back into brokering after driving truck for years 31:29 – Q&A – Carriers paying 10% fee to brokers in order to back-solicit? 33:40 – Final thoughts and sports update
Article: https://www.freightwaves.com/news/volumes-fall-week-over-week-but-now-up-10-year-over-year LinkedIn Article: https://www.linkedin.com/pulse/when-should-freight-broker-agents-hire-first-employee-nathaniel-cross/
Show Notes Add/Message me on LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/ 0:40 – Sports update 4:18 – Hiring 1099 reps 24:03 – “How do you calculate rates for drivers?” 27:06 – “What do brokers do that software doesn’t?”
Show Notes Add/Message me on LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/ 2:05 – Truckers meet with the White House 9:45 – Hiring employees Part 1 - Roles to hire - Pay structure - How to source candidates 32:57 – Sports (NOTHING NEW!)
Article: https://cdllife.com/2020/truckers-finally-got-that-white-house-meeting-heres-what-happened/
Show Notes Add/Message me on LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/ 1:23 – Trump says truckers are getting price gouged 13:20 – Broker bashing 26:05 – (Q&A) I took a load from an un-licensed broker with no bond, what now? 27:21 – (Q&A) How do I get started in LTL? 30:44 – What will the NFL look like this fall?
Article: https://www.foxbusiness.com/lifestyle/trump-truckers-price-gouged-shipping-rates-plunge
Add/Message me on LinkedIn: https://www.linkedin.com/in/nate-cross-03b69332/ 1:40 – A message from Donald Trump 2:05 – Overdrive article on a carrier’s right to know what the shipper paid the broker 10:48 – Google Alerts overview 16:25 – 7 ways to use Google Alerts to grow your brokerage business
Trending/Social Media Q&A 24:27 – Trump is with the truckers all the way 27:02 – What to do if a broker refuses to pay a carrier because of a loading error 30:39 – Should brokers be allowed to do contract rates or just stick with the spot market? 32:08 – Sports update!
Article: https://www.overdriveonline.com/carriers-right-review-shipper-paid-brokered-load/ Google Alerts: https://www.google.com/alerts https://www.smallbusinessrainmaker.com/small-business-marketing-blog/22-easy-ways-to-use-google-alerts-for-lead-generation-prospecting-marketing-personal-branding
Article: https://www.thetrucker.com/trucking-news/the-nation/owner-operators-plan-mayday-protests-to-bring-awareness-to-drastic-decline-in-rates-broker-operations 1:20: Truck Driver Protests (Article from TheTrucker.com) 11:00: Freight Broker School – are they worth it?
Q&A 25:17: How many drivers are saying “no” to cheap loads? 26:10: Broker rates at 90 cents a mile and even 10 cents a mile?! 26:59: Stop driving and collect unemployment!
29:30 – NFL Draft Analysis
1:23 – Special Guest Josh Rowley 3:38 – Gronk to the Bucs and sports update 7:05 – Military Logistics vs Private Sector 8:50 – Coronavirus is a good thing for the good brokers
Tending/Q&A 29:10 – Freight volumes will remain negative into 2021 32:17 – How much to pay for TONUs 33:50 – Brokers rates should be capped at 10%
39:20 –NFL Draft
1:44 – Sports/Golf during COVID-19 6:25 – Freightwaves article “Paycheck Protection Program may get $250 billion boost” 10:00 – 3 ways to be a productive freight broker from home Trending/Social 24:30 – Still working in the office during COVID-19 26:38 – What is this free time everyone is talking about? 27:27 – Drivers should stop driving and take SBA loans – WHHHAAAAAT???? 31:40 – Final thoughts
Articles: https://www.wivb.com/sports/new-measures-ensure-safety-for-social-distancing-golfers/ https://www.hardcorecloser.com/3-simple-steps-to-staying-productive-when-working-from-home/ https://www.freightwaves.com/news/paycheck-protection-program-may-get-250-billion-boost EIDL – Economic Injury Disaster Loan Paycheck Protection Program – SBA Loan
Show Notes 1:06 – Rundown 1:59 – How coronavirus is affecting trucking rates 8:02 – Non-competes in the freight industry Trending/Q&A 25:44 – Demanding GPS Tracking but still calling constantly 27:29 – Arrogant young sales rep keeps under-delivering 28:26 – Issue with high margin in a time of crisis 29:27 – Brokers won’t work with dual-authority carriers 30:56 – Final Thoughts
Article: https://talkbusiness.net/2020/03/trucking-rates-surge-amid-restocking-efforts-in-covid-19-pandemic/
0:00: Intro with guest “Shua” 2:16: TQL lays off 700 employees! 9:55: Layoffs and unemployment all over 27:12: Q&A – “What are the requirements to haul HazMat?” 30:39: Q&A – “What rest stops are open?” 31:48: Final thoughts 33:10: Sports Update – The 2020 Olympics in 2021?
Article: https://www.freightbrokerlive.com/tql-sets-the-example-as-what-not-to-do-when-an-employer-has-is-forced-to-make-tough-choices/
1:00 NFL Moves and Sports during the COVID-19 times 5:45 “Broker Spot Rates Escalating Sharply” 10:38 3 Things Brokers Can Do During The Coronavirus Crisis 17:42 Trending/Q&A 23:42 Final Thoughts and Advice
Article: https://www.freightwaves.com/news/brokers-spot-rates-escalating-sharply
0:00 Special Guest "Shua" 5:00 Coronavirus news headlines 8:35 Impact on transportation 18:55 Q&A with Shua 26:40 "Sports? What Sports?" 30:55 Final Thoughts and Stay Safe
Tuk Talks: https://www.facebook.com/Tuktalks716/