Connecting leaders, inspiring action: Recent Episodes
HotTopics
Welcome to the HotTopics Podcast - where the world's most influential leaders come to connect, learn, and inspire.
We are HotTopics, the leading C-suite community comprising over 17,000+ executives from across the globe. Representing 75% of Fortune 500 companies, our powerful network is dedicated to fostering connections and driving action for a better tomorrow.
Our podcast series brings you in-depth conversations with some of the most respected leaders from various sectors. Each episode is packed with powerful insights, transformative ideas, and stories of bold innovation. We delve into the trends shaping industries, discuss the challenges that leaders face, and celebrate the triumphs that drive progress.
Find out more at the leading C-suite community > https://hottopics.ht/
As service delivery evolves, what does it take to become a service visionary? Watch our Service Visionaries 100 roundtable to hear from industry leaders driving change.
Hosted in partnership with IFS, the discussion features:
- Sarah Nicastro, VP of Customer Engagement at IFS
- Jan Van Veen, Managing Director of moreMomentum
- Andy Cachaldora, General Manager of GE Healthcare
- Roy Dockery, VP Field Operations of Flock Safety
- Malavika Tohani, Research director at Verdantix
With their diverse expertise across technology, operations and customer engagement, this all-star panel provides unique insights on the future of service. Don't miss their visionary perspectives on this forward-thinking edition of Service Visionaries 100.
Listen to the podcast and hear these service visionaries discuss the innovations shaping the future of service delivery and customer experience. Their diverse perspectives and insights will give you a fresh outlook on how to lead and drive change in your own organisation.
We believe in the power of community
Join 15,000+ global leaders in the fastest-growing
C-suite community
Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.
Join here
What's the key to delivering exceptional service in today's fast-paced world? In this roundtable discussion featuring leading service visionaries, Sarah Nicastro of IFS, Jan Van Veen of moreMomentum, Andy Cachaldora of GE Healthcare Digital, Roy Dockery of Flock Safety, and Malavika Tohani of Verdantix. With decades of combined experience driving service innovation, these experts explore the evolving role of technology, data, and culture in delighting customers.
We believe in the power of community
Join 15,000+ global leaders in the fastest-growing
C-suite community
Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.
Join here
Get ready for the C-suite professionals turned rock stars! Our technology and marketing communities have each recorded their spin on The Beatles' timeless classic "With a Little Help from My Friends." Recorded live at our ultimate networking event, The Studio, held at the legendary Abbey Road Studios!
So, here's the deal—two versions, one song, and a whole lot of friendly rivalry. Who nailed the cover? The technology wizards or the marketing magicians? Play them, enjoy them and vote for your favourite. The winning team gets year-long bragging rights as the C-suite champions!
Join the fun, crank the volume up, and may the best team win!
We believe in the power of community
Join 15,000+ global leaders in the fastest-growing
C-suite community
Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.
Join here
Get ready for the C-suite professionals turned rock stars! Our technology and marketing communities have each recorded their spin on The Beatles' timeless classic "With a Little Help from My Friends." Recorded live at our ultimate networking event, The Studio, held at the legendary Abbey Road Studios!
So, here's the deal—two versions, one song, and a whole lot of friendly rivalry. Who nailed the cover? The technology wizards or the marketing magicians? Play them, enjoy them and vote for your favourite. The winning team gets year-long bragging rights as the C-suite champions!
Join the fun, crank the volume up, and may the best team win!
We believe in the power of community
Join 15,000+ global leaders in the fastest-growing
C-suite community
Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.
Join here
Welcome to our podcast, 'What is a Service Visionary?'. In this engaging discussion, we're joined by four esteemed judges from the Service Visionary Award panel who generously share their insights and thoughts on what it means to be a 'Service Visionary'. They'll give us a deep dive into the criteria, expectations, and unique qualities that make a Service Visionary, and the intricate nuances of their roles.
From transforming customer experiences to driving revolutionary business growth strategies, our panel will discuss how these trailblazers are redefining service in today's digital era - while always holding customer centricity at their core.
Stay tuned to explore the characteristics and contributions that have propelled individuals to be a part of the 'Service Visionary 100 2023', and perhaps get inspired to draw out the Service Visionary in oneself.
Whether you’re aiming for personal growth, or looking to foster vision within your own team, this podcast brings first-hand perspective from the judges of this distinct cohort. Don’t miss out on this opportunity to hear from the decision-makers themselves!
For more information visit our page: https://hottopics.ht/insights/service-visionaries-100-2023-nominations-open
We believe in the power of community
Join 15,000+ global leaders in the fastest-growing
C-suite community
Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.
Join here
What are the key threats facing UK security leaders? Our panel of technology leaders have shed light on the current issues. Watch as industry experts, CISOs and security professionals identify the most pressing cyber threats and explore strategies to mitigate them effectively.
In this roundtable debate, the speakers delved into key insights, addressing the following crucial questions: What is the top cyber threat facing UK businesses today and why?
With Keme Nzerem moderating this roundtable, the panellists included:
- Chris Brocklesby, CIO, Dunelm
- Elaine Bucknor, Group Director of Technology Strategic Services and Group - CISO, SKY
- Brian Brackenborough, CISO, Channel 4
- John Maynard, CEO, Adarma
We believe in the power of community
Join 15,000+ global leaders in the fastest-growing
C-suite community
Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.
Join here
With organisations wanting increased agility, productivity and collaboration, how can cloud operating models help C-suite leaders and their teams?
Many organisations now look to the cloud for greater business agility and improved user experience. At the same time, many want to apply the key attributes of cloud operations and associated benefits such as automation, shared services and DevOps tools and processes, to improve the operation of their infrastructures.
The key question today is: How can this be achieved?
Our cloud technology expert panellists include:
- Andrei Adler, Head of Engineering and Data, Cancer Research UK
- Robert Sheesley, Group CIO and CISO, Wrench Group
- Amitabh Apte, VP Global CIO, Mars Pet Nutrition
- Sandeep Pandey, Group CTO, FWD Group
- Paul Curnock, SE Director EMEAR, Cisco
Read the related article here: https://hottopics.ht/insights/adopting-cloud-operating-model-principles
We believe in the power of community
Join 15,000+ global leaders in the fastest-growing
C-suite community
Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.
Join here
Discover how IT leaders navigate the challenges of driving business innovation while balancing operational efficiency, cost reduction and security.
IT leaders are expected to take a proactive role in supporting the organisation’s digitisation efforts by providing the technology platforms that both enable and power innovation.
With a greater need for IT leaders to reduce complexity and costs, strengthen security and improve customer experience, delivering the agility and speed to enable innovation has been given a new place in the list of priorities. What types of innovations are IT leaders enabling through technology and what capabilities are most valued for supporting innovation?
Insights from our business innovation speakers included:
- Dave Roberts, Global IT Director, Stantec
- Thomas Naylor, CIO, Enablement Ltd
- Ian Rutherford, Vice President, Value Proposition and Proposals, Cisco
We believe in the power of community
Join 15,000+ global leaders in the fastest-growing
C-suite community
Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.
Join here
One of the most notable relationships in the C-suite today is that of the CIO and CISO. While the CIO was mainly responsible for implementing and managing an organisation’s IT function and infrastructure, the CISO was more focused on developing and implementing cybersecurity procedures and strategies.
While the main goals and responsibilities of these two executive technology leaders now overlap, there is still much more to be done to create a more cohesive relationship. Most recently, there have been issues over reporting lines, budgets, organisational structures and risk appetite.
What exactly is required to unite the CISO and CIO to unify them in their roles and goals? In this roundtable, our Head of Strategy, Doug Drinkwater, spoke with a panel of CIOs and CISOs to find out more.
The speakers of this roundtable include:
- Brian Brackenborough, CISO, Channel 4
- Ravinder Arora, Global CISO & DPO, Infogain
- Aidan Hancock, CIO, Johnson Matthey
- Anuj Tewari, CISO, TMF Group
- Nilesh Halai, SASE GTM and Sales Acceleration EMEA, Cisco
We believe in the power of community
Join 15,000+ global leaders in the fastest-growing
C-suite community
Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.
Join here
“We have to be looking for better ways and making sure that the technology is as sustainable as possible”. Discover more in this roundtable debate on sustainability.
IT leaders are not waiting to be pushed to address new environmental concerns.
Looking to discuss the role of the CIO within sustainability, a seasoned mix of technology leaders in the HotTopics community were joined by Sasha Qadri, exploring how this impacts the technology team while delving into the expectations of partners and the wider supply chain.
Our sustainability panellists included:
- Christina Scott, Chief Product and Technology Officer, OVO
- Conor Whelan, CIOO, Experian
- Paul Coby, CIO, Persimmon Homes
- Benjamin Jones, CTO, GFK
- Jon Townsend, Director of Technology & Information Security, National Trust
- Clare Ward, Worldwide Technology Leader Travel & Hospitality Solutions, Amazon
- Christian Zachriat, Global Sustainability Lead, Cisco
We believe in the power of community
Join 15,000+ global leaders in the fastest-growing
C-suite community
Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.
Join here
Discover the various approaches technology leaders are taking to drive ESG initiatives and forge a path towards a more sustainable future in "Partnering for a More Sustainable Future".
The technology C-suite holds great power and the prospect of great change.
With more organisations taking action with their ESG initiatives and policies, it is clear that leaders are starting to place sustainability at the forefront of their agenda. What remains unclear is how leaders should be executing the plan for this sustainable future. How should we understand—and agree upon—as a community, what responsibilities we hold for our teams, businesses and the wider world?
With HotTopics’ Editor, Peter Stojanovic, moderating, the speakers of this roundtable debate included:
- Carolyn Brown, CIO, British Medical Association (BMA)
- James Maunder, CIO, The London Clinic
- Alex Bazin, CTO, Lewis Silkin
- Laura Kendrick, CIO, IPG Mediabrands
- Christian Zachriat, Global Sustainability Lead, Cisco
We believe in the power of community
Join 15,000+ global leaders in the fastest-growing
C-suite community
Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.
Join here
“This ease of simplicity requires fundamentally rethinking processes and how we are delivering”.
In today’s increasingly complex and fragmented technology landscape, organisations must deliver experiences that are reliable, secure and seamless. To achieve this, IT must bridge boundaries across an ever-multiplying array of technologies, locations, organisations, teams, people and things. And they can—with the right infrastructure strategy in place.
The technology leaders speaking on this panel include:
- Archana Jain, CTO, Zurich Insurance Group
- Graeme Howard, CTO & CIO, Former Covea Insurance
- Joanna Pamphilis, SVP, Chief Digital & Information Officer, UniCredit
- Fergus Boyd, CTO, IP Dividual
- Ronald Martey, CISO, GCB Bank
- Ian Rutherford, Vice President, Value Proposition and Proposals, Cisco
We believe in the power of community
Join 15,000+ global leaders in the fastest-growing
C-suite community
Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.
Join here
Technology leaders share thoughts on data-powered experiences, outlining emerging trends to drive maximum impact.
This panel of technology leaders and experts discussed the importance of data-empowered experiences, explored how data can be used to enhance customer experience and picked out some of their key strategies that deliver ROI and delight customers
Insights from our data and technology panellists:
- Maritza Curry, Head of Data, BNP Paribas Personal Finance SA (RCS Group)
- Daria Grishina, IT and Data Director UKI, Danone
- Ian Cohen, Chief Product & Information Officer, Acacium Group
- Colin Simpson, Global IT Director, PZ Cussons
- Leon Gauhman, Chief Product & Strategy Officer, Elsewhen
This roundtable was recorded at The Studio in partnership with Elsewhen.
We believe in the power of community
Join 15,000+ global leaders in the fastest-growing
C-suite community
Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.
Join here
The pandemic forced a certain way of working on organizations around the globe; leaders working in different locations and industries have conflicting views on what the future of work will look like.
How are leaders maintaining their organization’s culture today and how will this change going forward?
With Nikki Dean moderating, the speakers of this roundtable include:
- Jeanine Norden, Chief Privacy Officer, Momentum
- Jonathan Reichental, Founder, Human Future
- Rohit Jain, Senior Director, Upwork
Cybersecurity continues to evolve alongside businesses as they become more reliant on information technology.
Are CISOs, CIOs and other security professionals modifying their approach to innovation in the workplace appropriately?
With Nikki Dean moderating, the speakers of this roundtable are:
- Mel Reyes, Head of IT & Security, Getaround
- Stephen Fridakis, Deputy CISO, Verily
- Todd Dekkinga, CISO, Airgap Networks
- Fernando Madureira, Global CISO, Cosan
Technology leadership has seen great change in a period of intense learning and discovery. What leadership styles are senior technology leaders using now therefore and how will this change in the future?
With Nikki Dean moderating, the speakers of this roundtable include:
- Alan Hill, Director Public Sector Strategic Solutions, Splunk
- Robert Sheesley, CIO, Wrench Group
- James Gupwell, Managing Director, Wellbridge Consulting
- Alex Bazin, CTO, Lewis Silkin LLP
The digital workplace is a concept that has evolved during the course of the pandemic and our post-pandemic world. Working models are now adapting to “the new normal” and attitudes towards remote and hybrid working have shifted.
So, what’s changed and what will stay changed?
With Lea Sellers moderating, the speakers of this roundtable debate are:
- Allan Walters, IT Mobilization Director, Pinnacle Group ltd
- Don Lovett, Owner / Founder, ProjectBits Consulting
This roundtable debate centers around office structures and how organizations adapted their office environment during the pandemic.
With Lea Sellers moderating this roundtable, the speakers include:
- Mudassar Ulhaq, Chief Information Officer, Waverton Investment Management
- Miguel Callejo, CIO & CDO - Executive Director, Second Window
- Adnan Ahmed, Head of ICT & CISO, Ornua
- Simon Lamkin, CTO, FOD Mobility Group
This roundtable debate centers around the data imperative: examining how data can be used ethically and the ways teams can become more digitally literate.
With Miya Knights moderating, the speakers of this roundtable include:
- Dr. Joe Perez, Senior Systems Analyst at North Carolina Department of Health and Human Services and CTO at SolonTek Corporation
- Meeraiah Guddamsetty, VP of Digital Technology Products at Assurant
- Lauren Walker, Managing Director at Accenture Interactive
- Diana Ascher, Director, Information Studies Lab UCLA and Head of Research at EDMC
- Douglas Laney, Innovation Fellow, Data & Analytics Strategy at West Monroe and Professor of Infonomics at the University of Illinois
- Russ Lewis, ‘The Agilizer’ at Storm Consulting
This roundtable debate centers around transformation in the workplace and how to begin the process of implementing digital change.
With Lea Sellers moderating, the speakers of this roundtable include:
- Christelle Heikkila: Former IT Director at Arsenal F.C and a Member on the Board of Directors at TechSkills.org
- Una Verhoeven: VP Global Technology, Sitecore at Valtech
- Barbara Gottardi: CIO Europe at Vanguard
- Lauren Tennant: CEO and founder of Horizon Seven
- Velji Naran: Lead Architect at Seerview Ltd and Enterprise Data Architect at ALDI SÜD
- Barry O’Gorman: CIO at Hermitage Clinic
We believe in the power of community
Join 15,000+ global leaders in the fastest-growing
C-suite community
Through our global community, inspirational business leaders and industry experts share insights and expertise, build meaningful connections and set the agenda for purposeful change.
Join here
Domo for Good connects nonprofits with Domo customers for best-in-class data support, says Domo's Chief Communications Officer, Julie Kehoe.
Many businesses are beginning to trial methods to share their technology, people, skills and expertise with the wider world for the simple benefit of improving the wider world. In practice it is anything but simple, and yet Domo, a Utah-based data visualization and cloud software company, has become one of the first in its sector to create a purpose-driven arm: Domo for Good.
Learn how Domo for Good was created after a chance encounter between a client and a nonprofit at its event, Domopalooza, and why data is a resource most lacking in businesses that need it the most, as well as the challenges of setting up a purpose brand within a profit-making enterprise.
Dame Stephanie Shirley's life has been described as one "without limits".
Born as Vera Buchthal in Germany, 1933, she was five years old when she escaped Nazi Germany to Britain as a Kindertransport child refugee. The trauma shaped her early life and drove her to curating her own future: from a lover of mathematics and computing she rose to becoming a successful - and well-known - businesswoman in 1960s Britain, founding an all-female information technology company under the moniker "Steve" Shirley.
It would become known for its pioneering employee packages - flexible working, zero-hour contracts, and working from home as standard. Over 11 years, Dame Shirley even gifted her employees 25% of the business, making several people millionaires in the process. It was just one of her philanthropic ventures, alongside numerous contributions to autism charities and initiatives, as well as founding the Oxford Internet Institute.
For these reasons, Dame Shirley's voice and experience are a vital touchstone when considering today's purposeful business movement.
In this interview with Peter Stojanovic, Deputy Editor of HotTopics.ht, understand how Dame Shirley capitalized on her gender in a male-dominated industry, championed a healthier, more respectful work-place culture for her employees and views today's batch of energized entrepreneurs.
Hello and welcome to the Meaningful Business podcast. I’m Peter Stojanovic, Deputy Editor at HotTopics and your host.
Together we’re finding out how businesses and their leaders champion purpose, people and planet alongside profit - and in the process how to define and lead a meaningful business
This episode’s guests are Charmian Love, Chair and Co-Founder of B LAB (UK), and Kate Sandle, its Director of Programmes and Engagement.
At the very center of the purposeful business trend sits B Corp. It is the standard, the validation for organizations, large or small, to prove to themselves, their customers and their community, that purpose lies at the heart of its practice, alongside, of course, its profit.
But it’s a challenging, often long journey. Of the thousands of businesses all over the world that seek B Corp registration, only 40% attain the standard. This is where Charmian, Kate and B Lab come in: they meet, advise and guide potential B Corp company teams as they seek this classification, and over the last four years have seen the purpose driven business sector grow from strength to strength. I asked them what’s next for them, for B Corp companies, and for capitalism itself.
Hello and welcome to the Meaningful Business podcast. I’m Peter Stojanovic, Deputy Editor at HotTopics and your host.
Together we’re finding out how businesses and their leaders champion purpose, people and planet alongside profit - and in the process how to define and lead a meaningful business.
Today’s guest, who you’ve just heard, sits outside the purposeful business sector, but his viewpoint is still valid. It is Daniel Mittler, Greenpeace’s International Political Director. It’s his role to align Greenpeace’s political positions across every Greenpeace entity all over the world, as well as understand how Greenpeace should react or adapt to any new macro trend.
Purpose-driven business are one such trend. And In its mission to drive change across myriad social and environmental causes it promises to reshape the relationship between government, business, charity and individual. Should charities feel threatened? Or will we witness the forging of a partnership that will redraw capitalism as we know it?
This episode’s guest is Chris Wigley, who is a former British Diplomat and now Partner at McKinsey and Solution Partner at Quantum Black, which advises businesses all over the world on how to best implement AI and machine learning. He also regularly talks about the ethics of AI and it is in this capacity that I most interested in.
The ethics of AI as a conversation hasn’t matured as fast as the technology it often cautions against.
And as the purposeful business trend continues to march, how can entrepreneurs square using best-in-class tech within positive ethical contexts if they don’t know the full impact of those technologies?
It’s Chris’ job to talk to business leaders about that very topic, so what are the ethical considerations of AI?
Hello and welcome to the Meaningful Business podcast. I’m Peter Stojanovic, Deputy Editor at HotTopics and your host.
Together we’re finding out how businesses and their leaders champion purpose, people and planet alongside profit - and in the process how to define and lead a meaningful business.
Today’s guest, who you’ve just heard, is Dr Paul-Peter Tak, former Chief Immunology Officer at GSK, and now founding Venture Partner for Flagship Pioneering. To date the organisation has created and directed more than 100 scientific ventures, resulting in over $30 billion in so-called aggregate value - although Dr Tak maintains that value is not the only aim. The true aim is to foster first-in-category life sciences companies that transform human health.
Almost acting like a healthcare dating platform, Flagship Pioneering matches graduates and alumni from institutions like MIT and Harvard with the teams, funding and leadership, and asks them to choose one of the world’s most pressing healthcare issues they’re willing to solve.
What has Dr Tak achieved over his career to make him determine whether a healthcare issue is pressing or not, and how successful have his incubated teams been so far?
Hello and welcome to the Meaningful Business podcast. I’m Peter Stojanovic, Deputy Editor at HotTopics and your host.
Together we’re finding out how businesses and their leaders champion purpose, people and planet alongside profit - and in the process how to define and lead a meaningful business.
Today’s guest, who you’ve just heard, is Paul van Zyl, co-founder of The Conduit Club, one of London’s newest member’s club - but - with a difference: all its members have to prove they’re committed to finding solutions to some of our most pressing social and environmental issues today. It’s an exclusive community of entrepreneurs, investors and influencers with a conscience.
As the Club’s co-founder, Paul has a mission generate purpose out of a community of well-meaning individuals, and his past efforts apparently make him well placed to comment on the trend of meaningful businesses.
That’s because, besides The Conduit, Paul is the co-founder and CEO of Maiyet, a global fashion brand focused on traditional design, partnering with local creators and designers to ensure ethical standards; he’s also the cofounder of the International Center for Transitional Justice, an international human rights organization based in New York City
Last year, Paul was announced by London Tech Week as one of its 30 Change Makers 2018, celebrating people harnessing technology to inspire social and economic impact and drive global innovation. And there’s more.
It’s certainly not your average CV. Which makes Paul the ideal candidate to drill down into what a meaningful business looks like, as well as why this trend is generating such momentum with millennials and entrepreneurs alike.
Hello and welcome to the Meaningful Business podcast. I’m Peter Stojanovic, Deputy Editor at HotTopics and your host.
Together we’re finding out how businesses and their leaders champion purpose, people and planet alongside profit - and in the process how to define and lead a meaningful business.
Today’s guest, who you’ve just heard, is Matt McAllester, former Editor in Chief of Newsweek and now Managing Director of Intelligence Squared. In simple terms, Intelligence Squared hosts and curates debates. But it’s aim is bold: to establish itself as a world leading platform for live, topical debates featuring well-known names and faces across the celebrity, academic and political spheres
And it’s well on its way to achieving that: it hosts over 45 debates a year, across 11 countries and has over half a million plays and downloads a month, not counting its live audiences. Past speakers include Malala Yousafzai , James Comey , Kate Winslet, Sheryl Sandberg , Jonathan Dimbleby , Helena Bonham Carter , Mary Beard - actors, politicians, experts and journalists alike stand on stage and argue for or against motions, covering a wide range of themes. Think the value of blockchain, the state of China, the rise of Populism, even topics like the architecture of the Universe. There truly is a debate for everyone.
And when I caught up with Matt, we discussed what it’s like to create such a product, but also why debates themselves, and the art of argumentation, is such a necessary tool for society and businesses alike right now.
Hello and welcome to the Meaningful Business podcast. I’m Peter Stojanovic, Deputy Editor at HotTopics and your host.
Together we are going to find out how business leaders champion purpose, people and planet alongside profit - and in the process how to define and lead a meaningful business.
Our first guest, who you’ve just heard, is Stephen Brill, co-CEO of NewsGuard, a company that is synthesising technology and the expertise of industry-leading journalists to create an online tool that can fight fake news, disinformation and poor or lazy reportage.
High quality journalism is a strong indicator of a highly functioning democracy, which in turn provides a stable foundation for good business. For Stephen and his New York City-based team, therefore, this is a cause worth fighting for.
I caught up with Steven whilst he was at NewsGuard HQ in New York City, fresh from a round of hype regarding NewsGuard’s recent red-flagging of the Daily Mail, a story broken by the Guardian and gleefully shared across the internet. It’s a fun story, but will NewsGuard’s badges have the impact on online journalism they desire
HotTopics.ht is launching a brand new podcast: Meaningful Business. Together we will find out how global business leaders are championing purpose, people and planet alongside profit, what exactly a meaningful business is, and how to lead one.
Across the years, we have been speaking to some of the most influential leaders across industries, from executives to investors, high-growth startup founders and industry experts.
We’ve asked them: what technologies are fuelling their success; how they motivate employees to work productively; how they deliver world class customer experience; and where they’re looking to secure growth. But now, we’re asking why.
Consumers are demanding more from brands, not just continued excellence in experience and design, but knowledge that its products or services contribute something to society. In fact, 60 percent of consumers will stop buying from a company if they disagree with their stance on a social issue. So businesses need to find their meaning. The question is how.
Find out only on HotTopics’ Meaningful Business podcast, with Peter Stojanovic, Deputy Editor.
In Episode 7 of HotTopics.ht's Unicorn CMO Roundtables, Sarah Speake, chief marketing officer at Truphone and contributing editor at HotTopics.ht hosts a discussion with four other leaders. These include: Abi Jacks, marketing director UK, Rakuten Marketing; Chris Merrick, global marketing director, Shure Inc; Bob Barker, advisor and coach, Leading Edge Forum; and Steve Ward, marketing director, Epitomise Ltd.
Dr. Kal Patel, Flex's SVP, Digital Health, discusses IoT's impact on the medical industry and says it will lead to better quality healthcare for patients.
In his role as Director of IoT at CaterPillar, Tom Bucklar is intent on driving customer value even further through exciting, IoT-enabled solutions.
Client engagement is at the heart of marketers' strategy and BBVA Compass' CMO says keeping up with the constantly changing technology is key to her role
Part two of the conversation between Dido Harding and Martha Lane Fox discussing technology's impact on society as part of the Future Proofing Britain series.
Twitter Director and tech entrepreneur Martha Lane Fox speaks to Dido Harding in Episode 1 of the Future Proofing Britain series - part 1.
Lyndon Subroyen, Global Head of Digital at Investec, says creating more self-service capabilities for its clients is one of the company's main digital goals
Schneider Electric's Head of IoT Cyril Perducat says the data collected from its smart devices is making its customers more sustainable and efficient.
Jamie Moldafsky, CMO at Wells Fargo, says the bank's extensive data harvesting is going to allow them to create a top quality customer experience.
Patrick Eltridge, CIO at RBS, discusses the ways in which digital innovations are making their customers' lives easier and more efficient.
In his 7 years at Standard Life, Mark Dixon oversaw the introduction of digital systems as they became central to the company’s business model. In this interview, he talks to Hot Topics about what the biggest challenges were that he faced during this transformation and why it was important for him to sit at board level, among other subjects.
This episode is part of our series called Making Digital Work, powered by Computacenter.
When Stewart Carmichael joined Schroders in March 2015 he was given the task of overseeing a digital transformation at the firm. Two and a half years on, that process is in full swing and technology is now very much at the heart of the business. He tells us how he’s gone about implementing this culture shift.
This episode is part of our series called Making Digital Work, powered by Computacenter.
Karl Hoods serves as CIO at Save the Children UK, the global children’s charity who helped 22.1 million through their work in 2016 alone. Karl has full responsibility for technology and digital functions within the UK. He is also a member of the global IT executive team and provides vision and strategy to ensure technology supports the charity in fulfilling its mission.
Karl has been in this role since 2013 and so far has defined technology strategy to support all business functions including retail operations and overseen key progressive elements such as negotiating the global contract with Adobe for Marketing Cloud, and implementing Oracle HCM globally to provide a common HR service across Save the Children.
Prior to his role at Save the Children, Karl served in a number of technology based roles including CTO & Head of Central Service Management for the UK governments Department of Education.
Our ‘Making Digital Work’ series focuses on how tech leaders are implementing digital at their companies. The series is run in partnership with Computacenter.
As Chief Digital Officer of Hearst UK, Paul Cassar is in charge of making sure the group’s 17 million online subscribers are satisfied with the quality of the content their brands are producing. With a social media following totaling more than 22 million, Paul says it has been fun and exciting to work for the first time with such well-known brands as Cosmopolitan, Esquire and ELLE. He says that being digitally successful is all about putting the customer first.
This episode is part of our series called Great Expectations, powered by Decibel Insight.
A key differentiator among successful businesses is a relentless focus on high-quality customer experience. Michael Dell has always taken this view.
On stage recently he cited the 2 billion or so customer interactions that are had through Dell’s channels every year. The trouble, he said, has always been taking these interactions and turning them into insight that can be used to help drive improvements.
We spoke to Erin Kurusz, VP Business Transformation at Dell, the woman who is responsible for solving that challenge, to learn how the business is turning consumer insight into data at an enterprise level.
This interview forms part of the Great Expectations series, run in partnership with Decibel Insight.
The discussion was facilitated by Richard Robinson, VP Commercial, Cambridge Analytica and participants were:
Sakina Najmi, Director of Global Marketing, Criteo
Matt Hooper, SVP Global Marketing, IMImobile
Antonia Wade, CMO, Thomson Reuters
Shallu Behar-Sheehan, Senior Director, EMEA Marketing, F5 Networks.
From placing heart rate monitors on high value customers to monitor where they may be experiencing stress in a journey, to higher bandwidh Wi-Fi connectivity, Tim Mapes looks to create a seamless journey from start to finish when customers choose to fly Delta. Why? Because his main priority is to ensure they choose Delta again and again. We explored his approach to crafting customer experiences to remember.
The Met Office is the UK’s national weather service. Its mission is to protect life and property, to enhance well-being, and to deliver economic value to the UK. We spoke to its CIO, Charles Ewen, to understand how he uses technology to fulfill this lofty goal.
Michel Koch was the first Time Inc. CMO until he moved into a newly created eCommerce M&A consultancy role to help bring innovation closer abreast to the 95-year-old organization.
He talked today’s perilous media landscape that includes spiraling print advertising losses, a world of platforms, and the media saturation that forced Time Inc. to differentiate. He was in conversation with Matt Hussey, Hot Topics contributing editor and award-winning journalist.
David Ivell, CIO of The Prince's Trust, didn’t delve into the world of technology to “fix people’s printers,” but to make a difference instead. This celebrated CIO’s employment history has shown his devotion to causes that are beneficial to society, having held positions at the British Film Institute (BFI) and the Royal Botanic Gardens at Kew.
His current role is as CIO of The Prince’s Trust, where he has the lofty goal of engaging 50,000 of the young people The Trust supports through its digital initiatives. We aimed to find out more – exploring the digital initiatives he has implemented in order to ‘Make Digital Work’ for the non-profit. This interview forms part of our ‘Making Digital Work’ series, run in partnership with Computacenter.
Yonca is vice-president of marketing for pan-EMEA at Google, Brunini’s team is spread across 30 countries in Europe, the Middle East and Africa. She is also a founding board member of the Google Cultural Institute, sits on the board of the Marketing Society, is a member of the Natural History Museum’s digital advisory board and is on the committee of the Prince’s Trust Women’s Leadership Group, which was founded by the Prince of Wales and is dedicated to helping underprivileged young women get their lives on track.
Carlos is an Advanced Telecommunications Engineer from the Polytechnical University of Catalonia; he has a Masters degree in Corporate Management from the Sloan Business School of MIT in Boston, and a Masters degree in e-business from the University of Stanford in California. He recently became CIO of TSB after it was acquired by Spanish banking group Sabadell. This podcast is brought to you by Computacenter.
John Watton leads EMEA marketing for Adobe's Enterprise portfolio of creative, document, and marketing solutions that empower brands to deliver the best digital experiences. He has 25+ years in B2B technology, SaaS, and eCommerce marketing and is a regular speaker and blogger focused on digital marketing.
Dave is the Chief Security Officer of Tanium and a former managing director at FireEye.
He has participated in at least 100 cybersecurity investigations as part of FireEye’s incident response division Mandiant. He may have worked on other Mandiant/FireEye investigations, like the hack of Sony Pictures Entertainment by North Korea.
Behind every brand delivering simpler experiences for customers is a leader who recognizes the inherent value in keeping things simple. Mark Evans is that man at Direct Line Group. He leads the marketing function and was named one of Campaigns Power 100 marketers in 2016.
AR startup Blippar has an aim to index the world and ultimately pioneer a visual search engine. In this conversation as part of the Creative Innovation series in partnership with Cannes Lions International Festival of Creativity, Blippar COO Danny Lopez spoke to Tash Whitmey, CEO at Havas Helia about how the world’s of creativity and technology are becoming evermore intertwined.
Roelof Holwerda, Enterprise Solutions Marketing Director EMEA at Dell EMC is extremely optimistic about marketing’s future. Charged with leading the marketing integration during the tech world’s largest merger, that saw Dell technologies acquire EMC in a deal believed to be worth $60bn, he shared some insight during a conversation with Bob Barker, executive skills coach at the Leading Edge Forum.
Data is the new oil. As so many have said of late. Relative Insight think that our definition of data should be expanded out beyond just zeroes and ones, to instead include language. It has been the cornerstone of society for centuries. The Relative Insight analysis platform uniquely compares language sets in a data-driven way to surface exciting new insights from existing and new language sources.
From uncovering the nuances behind the language used by photographers to help Apple appeal to a wider audience, to helping brands remove gender bias in their communications, the work being done by the startup will explained in this interview between its CMO Rich Wilson, and Shazam’s Director of Talent Acquisition, Ruth Penfold.
Targeted marketing messaging to highest potential customers, building emotional connections and doing it all at the right moment are going to be examined as part of this discussion between Chris Clark and Andrew Brent. It forms part of a wider series, called the Growth Paradox.
We caught up with its VP People, Places and Community who explained how the Berlin-based startup has created an HR department enabling it to scale effectively not and in the future too.
Monzo, the U.K. challenger bank, is on a meteoric rise to the top of the fintech industry. Tom Blomfield, co-founder and CEO, sits with Hot Topics to discuss Monzo’s innovative community marketing methods, their astonishing weekly user growth and the heights the company is aspiring to reach over the next year.
“This is more about transformation than it is about digital,” says Kevin Cunnington, Director General at Government Digital Service, whose role it is to reinvigorate and transform the British government’s digital strategy to improve efficiencies across the board.
Kevin will be talking to Dr. Bill Limond, serial CIO and Hot Topics Contributing Editor, to share his vast experience on digital transformation and the impact of technology in the workplace. In particular, the 26 Government departments affected.
This episode is sponsored by Computacenter.
Since its creation just over two decades ago, Under Armour has firmly established itself as one of the world’s most innovative global sports brands. With annual sales figures now worth around $4 billion, the company now stands toe-to-toe with rival juggernauts like Nike and Adidas.
In his interview with Hot Topics, in association with Fits Me, Andrew Donkin discusses how despite being a relatively late comer to a highly competitive sector like sporting apparel, Under Armour have managed to identify gaps and opportunities in the market, target the appropriate groups of consumers and then develop a proposition which has succeeded against powerful and well-established competitors.
Each organization is susceptible to uncontrolled external events, some of which have the potential to bring a business to its knees.
When faced with such adversity, it isn't just about getting through them; a truly resilient organization has two other important capabilities –the foresight and situational awareness to prevent potential crises emerging, and an ability to turn crises into a source of strategic opportunity.
A lot of this comes down to the way in which resilience is hardwired into your people.
Karen Rivoire, Hot Topics Contributing Editor, and former Kantar Millward Brown CHRO explores mental health with world-renowned expert on leadership and human performance, Dr. Alan Watkins.
He's imparted wisdom to companies of all shapes and sizes, taken to the TED stage to share his work, as well as working with Team GB Olympians in the run up to both London 2012 and Rio 2016.
As part of our series on the evolution of the CIO role, built in association with Computacenter, Matt Peers of Linklaters will discuss how he envisions the future of the digital workplace.
The first of a very special series around this seldom discussed subject, Hot Topics Contributing Editor, and former Barclays, Burger King and Boots senior marketing executive, Andrew Brent, will be exploring the topic of organizational growth.
Many companies struggle to understand how consumers make purchasing decisions and choose between brands, which in turn leaves them finding sustained, profitable growth difficult.
Understanding what is being done wrong could well open up new opportunities for companies striving to grow.
In discussion with Andrew will be Kieran Hannon, Belkin International’s CMO.
Having been with Belkin for over 3 years now, the sophisticated agile marketing capabilities he has instilled across the company have left the brand considered a world-class partner to global retailers that continuously delight their consumers.
Jan Rezab is the founder of social analytics business Social Bakers, with $1.3 tn in value locked away within socials' virtual borders, unlocking it will be the next great frontier.
With the world's legacy tech titans working to adapt their services to cloud computing, some interesting routes have been taken. IBM opted to acquire Softlayer.
The t-shirt sporting, flip-flop wearing VC Dave McClure is building an investment fund unlike anything else.
Deloitte presents itself as a one-stop shop for just about everything, from legal services to insolvency procedures. Here is how it is harnessing technology.
The most senior employee outside of the US, Nicola Mendelsohn, walked us through some of the innovation occurring at the world’s largest social network.
Yoni Assia, CEO of social investment platform eToro explains his journey to democratizing the stockmarket.
CEO of Withings, Cedric Hutchings explains that health isn’t something to be frozen in time. Rather it should be constant.
The entrepreneur behind one of the world’s largest ride sharing businesses, Easy Taxi, had a radical approach.
The 6th most visited website has transformed the way we consume facts and information. Its founder explains how it got there.
For the company that invented the modern day Santa Claus, innovation isn’t hard to come by. Here’s why.
This award-winning sociologist debunks leadership myths that often stand in the way of business success.
The need for corporates to innovate has never been more pressing. This executive explains how larger companies can learn a small companies mentality.
The insights gained from harnessing F1 data is being applied to businesses to help overcome the data utilization gap.
The CIO of Palo Alto is setting the benchmark for digital cities of the future. His plans are likely to be copied by a city near you.
Renting jet engine’s by distance flown, tractors by metric tonnes of earth displaced - the subscription service economy might just change everything.
Comfort in risk, ambiguity and being out of your comfort zone are key attributes of a CDO that transforms businesses. This CDO explains what it takes.
The power of marketing is undeniable, Rob Norman, CDO of the world's largest advertising media business, GroupM walks us through how to stay on top.
This week's episode of the Hot Topics podcast features the Executive Chairman of Shazam, where he discusses the power of maintaining core business ideology.
This week's episode of the Hot Topics podcast, features the president of Amazon China president, to discuss emerging Chinese retail trends.
CMOs are in a position of power. Increasingly assuming the voice of the customer, CMOs help consumers understand the brands they love.
Technology always re-shapes employment patterns. This time, it has created the chief digital officer. This media executive explains what the role entails.
The Chairman of SkyScanner has seen it all, she imparts some advice on the importance of finding a trustworthy VC and making the jump over to the US.
The rise of distance learning shocked universities to their core, but MOOCs never quite lived up to their promise of transforming education. Here's why.
Tech celebrity Saul Klein has lived life on both sides of the fence. An entrepreneur turned investor and back again, Klein shares his views on the VC and entrepreneurial ecosystem.
There’s an algorithm for everything. Even one that can predict the success of businesses. This startup wants to use it to reduce the astronomically high failure rate.
$400bn is lost by retailers every year as a result of ecommerce returns. This data scientist sat down to work out how it could be prevented.
322 million people. An economy worth $17 trillion. 50 states. 311 languages. Undeniably, the US is a big place. This founder shares his experience.
The IPO isn’t what it once was. Rather than funding the companies of tomorrow, it can be used to bring on board the best talent. When should a startup think of filing for an IPO?
In this episode, Ben Hookway, CEO of the advanced language analysis software Relative Insight, explains how he plans on disrupting the subjectivity of marketing.
In this episode, ex-Googler, author and CMO at one of the world's largest out of home advertising brands Sarah Speake reflects on the changing role of the CMO.
In this episode, pianist, author and CEO of Ve Interactive David Brown reflects on the entrepreneurial ecosystem, failure and what to do when things get tough.