UX of EdTech - SoundSage

How can UX practitioners upskill in game design for a learning context? And why is this important in EdTech?

⁠Alicia Quan⁠chats The Sims, cheat codes, and moving past the “Big 5” of gamification (points, badges, leader boards, levels, progress bars) towards something more with:

⁠Chris Bennett, Game designer, Stanford invited lecturer, and EdTech advisor

Worth Noting:⁠

Chris’ Stanford Game Design Thinking Blog
Nine Dimensions of Deep Flow
Browning’s MDAO framework
Core Engagement Loop

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What is the current state of inclusive EdTech products and what are some resources to grow in this area?

Alicia Quan chats with:

Louisa Rosenheck, Director Learning Design at Kahoot!
Sean Oakes, Creative Director at Backpack Interactive

Worth Noting:

The Kahoot! For All project, funded by the LEGO Foundation

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The Latest at UX of EdTech
UX Job Openings in EdTech

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Alicia Quan chats with two members from the Khanmigo team at Khan Academy:

Karen Shapiro, Sr. UX Researcher, former teacher of 16 years
Jonah Goldsaito, Principal Product Designer

They discuss:

The story of how Khanmigo was developed and their early partnership with OpenAI on its GPT4 LLM launch
The most challenging parts of the journey so far
Balancing excitement and optimism with caution and foresight when it comes to AI developments
What’s next for Khanmigo

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🔸 Resources:

UX of EdTech Newsletter
UX Job Openings in EdTech

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🔸 Show Mentions:

Khanmigo

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Music by Sleep Still

Send in a voice message: https://podcasters.spotify.com/pod/show/ux-edtech/message

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Alicia Quan chats with several members from the team at ETS AI Labs:

Lisa Ferrara, Sr. Director, Product Development
Narmeen Makhani, Executive Director of Technology
Erin Scully, Sr. Director of Learning Science and Design

They discuss:

Cross-functional approaches to product development
The role of LX Design
Educational contexts and use cases for AI
Designing with explainable AI in mind

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🔸 Resources:

UX of EdTech Newsletter
UX Job Openings in EdTech

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🔸 Show Mentions:

ETS AI Labs

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Music by Sleep Still

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Alicia Quan chats with Dr. Rachel Schechter, who founded Learning Experience Design (LXD) Research at Charles River Media Group, acting as Principal Investigator and Chief Research Advisor to companies large and small. Rachel helps guide the use of data and evaluation to support product improvements, build evidence of efficacy, and strengthen customer implementations.

They discuss:

Ensuring educator-leaders choose literacy programs that work
LXD Research
Research certifications of products and why is it important
The relationship between UX research and these certifications
Advice for education/EdTech researchers of all kinds

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🔸 Connect:

Dr. Rachel Schechter

Alicia Quan

🔸 Resources:

UX of EdTech Newsletter
LinkedIn & UX Job Opportunities

🔸 Show Mentions:

LXD Research

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Music by Sleep Still

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Alicia Quan chats with two members from Duolingo about their work as an early launch partner with OpenAI’s GPT-4 model:

Edwin Bodge, Principal Product Manager

Megan Bednarczyk, Senior Product Designer

They discuss how they launched Duolingo Max, including:

The story of how Duolingo Max came to be
Biggest challenges of that journey and process
Balancing optimism with caution when it comes to recent developments in AI
Advice for teams currently exploring and building with GPT4 and generative AI

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🔸 Connect:

Edwin Bodge

Megan Bednarczyk

Alicia Quan

——

🔸 Resources:

UX of EdTech Newsletter
Job postings and resources in UX and EdTech

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🔸 Show Mentions:

Duolingo Max

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Music by Sleep Still

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Alicia Quan chats with Yuan Wang, the Head of Design at Maven, aka the university of the future. She is also a leadership coach (CPC) and an adjunct professor at California College of the Arts. She previously led design at Airbnb, Twitter, and Mozilla.

They discuss:

Maven’s mission
How the Founding Product Designer role influenced the business
Best timing for hiring design support at a startup
What’s next for leading design at Maven
Maven is currently hiring a product designer
Advice for those working in UX and also education
Learning communities

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🔸 Connect:

Yuan Wang
Alicia Quan

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🔸 Resources:

UX of EdTech Newsletter
Support for those hiring and job seeking in UX and EdTech on LinkedIn

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🔸 Show Mentions:

Maven

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Music by Sleep Still

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Alicia Quan chats with a few members of the team who worked on Quizlet’s Q-Chat, the world’s first AI tutor built with OpenAI’s ChatGPT. It is modeled on research demonstrating that the most effective form of learning is one-on-one tutoring.

Eli Kariv, Sr. Product Manager,

Pranavi Javangula, Product Designer,

Ling Cheng, Director of Machine Learning

They discuss:

What problem is Q-Chat solving for? What user outcomes were you working towards?
A common question being asked is whether ChatGPT is a threat to education. What is your take on the topic?
What were some of the concerns you worked through as a team?
What feedback have you received since the release from educators and students? What have you observed?
It’s March, 2023. Will we still be talking about ChatGPT next year? Thoughts on the anticipated release of GPT-4?
Advice for product designers, UX professionals, and product teams currently exploring and building with GPT and other generative large language AI models?

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🔸 Connect:

Eli Kariv

Pranavi Javangula

Ling Cheng

Alicia Quan

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🔸 Resources:

UX of EdTech Newsletter
LinkedIn Page + UX Job Opportunities

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🔸 Show Mentions:

Q-Chat in Beta

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Music by Sleep Still: https://open.spotify.com/artist/0wEV3QCeKk62F3w2x3zo5I

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Alicia Quan chats with the team at Backpack Interactive. Backpack is a strategy, UX and design company focused on the EdTech space.

On this episode, we hear from:
- Principal and Creative Director, Sean Oakes
- Director of Creative Operations, Milagros Montalvo

They discuss the benefits of when companies design to outsource their UX design work and also the flip side when there would be factors that could make this route challenging.
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🔸 Connect:

Backpack Interactive

Alicia Quan

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🔸 Resources:

UX of EdTech Newsletter

LinkedIn Page + UX Job Opportunities

——

🔸 Show Mentions:

Article: Outsourcing your EdTech UX Design: Everything you need to know

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Music by Sleep Still

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Alicia Quan chats with Nicole Gallardo, Founder and UX/UI Director of the program, Founders Who UX.

They discuss why UX work is important and valuable for EdTech and education companies. They talk about the biggest barriers startups face in hiring UX support, the options they have, and what their next steps should be.

They also touch on what’s next for UX of EdTech this year.

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🔸 Connect:

Nicole Gallardo

Alicia Quan

——

🔸 Resources:

UX of EdTech Newsletter
LinkedIn Page + UX Job Opportunities

——

🔸 Show Mentions:

Founders Who UX
Nicole on Medium and Twitter

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Music by Sleep Still

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Alicia Quan chats with Jessica Millstone, a venture capitalist, angel investor, and co-founder and managing director of Copper Wire Ventures, an early-stage fund focused on investing in women-led technology companies, primarily in the education space.

Prior to the investing world, Jessica’s career spans deep and wide in EdTech and UX. She now brings her growing UX mindset to her current work with startups in the future of learning and work.

They cover several topics, including:

Why UX work is important for EdTech and education startups (including success stories)
The biggest barriers to startups hiring UX support
How to win investors with a UX mindset
Advice for founders and UX practitioners working together

If you are interested in hiring fractional and part-time UX support for your EdTech or education company, please reach out to Alicia Quan to get connected.

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🔸 Connect:

Jessica Millstone

Alicia Quan

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🔸 Resources:

UX of EdTech Newsletter
LinkedIn Page + UX Job Opportunities

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🔸 Show Mention:

Copper Wire Ventures

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Music by Sleep Still

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Alicia Quan chats with a former educator and principal, and now UX Writer at BrainPOP, Sarah Mondestin.

Sarah has served as the Editorial lead at UX of EdTech and has helped build an amazing mound of written resources to support UX practitioners in our industry. Be sure to check out the publication that she has been leading.

They talk about going from the classroom to an EdTech role and the transferrable skills and circumstances Sarah has leaned on.

They also discuss the tricky question of differences between UX Writing and Content Design. Sarah digs into her 3-Part blog series on UX Writing in EdTech and why this role is so crucial to the success of businesses.

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🔸 Connect:

Sarah Mondestin

Alicia Quan

🔸 Resources:

UX of EdTech Newsletter
LinkedIn Page facilitating UX Job Opportunities

🔸 Show Mention:

UX Writing in EdTech (3-Part Series)

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Music by Sleep Still

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Alicia Quan chats with a Senior Product Design Manager at Coursera, Justin Morken.

They discuss how to approach moving the needle from design as a service to design as a thought partner. Justin explains in very practical ways how to shift people’s perception of what a designer does for the organization and the people it serves.

This is Part 7 and the final episode of the Design Maturity Series (2022). How do leaders build design maturity in their teams and across their EdTech company? What are the challenges and what benefits are in store? Be sure to check out our previous episodes.

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🔸 Connect:

Justin Morken

Alicia Quan

——

🔸 Resources:

Email Series: Exploring EdTech Product Design, UX careers, and Education
UX Job Opportunities in EdTech
UX of EdTech Blog Publication
Slack Community: DM Alicia Quan on LinkedIn to receive an application.

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Music by Sleep Still

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Alicia Quan chats with the Chief of User Experience at EdPlus (Arizona State University), Amanda Gulley.

EdPlus is a central enterprise unit within Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. Students are deeply embedded throughout their design processes and team. They truly invest in students and emerging talent.

This conversation is PACKED with depth and insight. Be ready to take some notes as Amanda dives deeply into how their organization works.

This is Part 6 of the Design Maturity Series. How do leaders build design maturity in their teams and across their EdTech company? What are the challenges and what benefits are in store? Stay tuned for our final interview.

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🔸 Connect:

Amanda Gulley

EdPlus at ASU

Alicia Quan

——

🔸 Resources:

Email Series: Exploring EdTech Product Design, UX careers, and Education
UX Job Opportunities in EdTech
UX of EdTech Blog Publication
Slack Community: DM Alicia Quan on LinkedIn to receive an application.

——

Music by Sleep Still

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Alicia Quan chats with the VP of User Experience at Renaissance Learning, Jonathan Mann.

They discuss what design representation looks like there and take a look at the company’s journey towards design maturity in the midst of making acquisitions and merging into one team and organization. As a former design leader at PayPal and Target, Jonathan shares what he has learned about the unique considerations found in the education industry.

This is Part 5 of the Design Maturity Series. How do leaders build design maturity in their teams and across their EdTech company? What are the challenges and what benefits are in store? Stay tuned.

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🔸 Connect:

Jonathan Mann

Alicia Quan

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🔸 Resources:

Email Series: Exploring EdTech Product Design, UX careers, and Education
UX Job Opportunities in EdTech
UX of EdTech Blog Publication
Slack Community: DM Alicia Quan on LinkedIn to receive an application.

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Music by Sleep Still

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Alicia Quan chats with Jing Jin, Head of UX at Outschool.

They discuss how this startup has grown since 2017 and how the role of UX grew all the way to the executive level. Jing explains why Outschool has a role titled Head of School instead of a CEO and why they chose to skip the typical Chief Executive type titling.

They discuss the role of Head of UX and its impact across the organization. Jing explains some of the obstacles she has faced and gives advice for leaders looking to build design maturity at other EdTech companies.

We hope you enjoy our conversation and check below for ways to follow us further.

This is Part 4 of the Design Maturity Series. How do leaders build design maturity in their teams and across their EdTech company? What are the challenges and what benefits are in store? Stay tuned.

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🔸 Connect:

Jing Jin - https://www.linkedin.com/in/jingidy/

Alicia Quan - https://www.linkedin.com/in/alicia2joy/

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🔸 Resources:

Email Series: Exploring EdTech Product Design, UX careers, and Education: https://sendfox.com/ux.edtech
UX Job Opportunities in EdTech: https://www.linkedin.com/company/ux-of-edtech/
UX of EdTech Blog Publication: https://medium.com/ux-of-edtech
Slack Community: DM Alicia Quan on LinkedIn to receive an application.

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Music by Sleep Still: https://open.spotify.com/artist/0wEV3QCeKk62F3w2x3zo5I

Send in a voice message: https://anchor.fm/ux-edtech/message

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Alicia Quan chats with Jamie Reffell, Head of Design at Clever. In this episode, Jamie gives us a working definition of design maturity and then weaves that throughout Clever’s recent story of design team growth. We talk about what happens when design maturity models don’t neatly apply to smaller teams and what the team at Clever did when they were in that situation.

Also, what are the particular challenges that EdTech and education companies face when striving towards higher levels of design maturity? We discuss this and more.

This is Part 3 of the Design Maturity Series. How do leaders build design maturity in their teams and across their EdTech company? What are the challenges and what benefits are in store? Stay tuned.

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🔸 Connect:

Jamie Reffell - https://www.linkedin.com/in/jreffell/

Alicia Quan - https://www.linkedin.com/in/alicia2joy/

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🔸 Resources:

Email Series: Exploring EdTech Product Design, UX careers, and Education: https://sendfox.com/ux.edtech
UX Job Opportunities in EdTech: https://www.linkedin.com/company/ux-of-edtech/
UX of EdTech Blog Publication: https://medium.com/ux-of-edtech
Slack Community: DM Alicia Quan on LinkedIn to receive an application.

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Music by Sleep Still: https://open.spotify.com/artist/0wEV3QCeKk62F3w2x3zo5I

Send in a voice message: https://anchor.fm/ux-edtech/message

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Alicia Quan chats with Kara Hodecker, Head of Product Design at Panorama Education. In this inspiring episode, Kara masterfully unpacks how the team diagnosed their maturity level and the steps they are taking to grow rapidly while steadily increasing in design maturity.

This is Part 2 of the Design Maturity Series. How do leaders build design maturity in their teams and across their EdTech company? What are the challenges and what benefits are in store? Stay tuned.

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🔸 Connect:

Kara Hodecker - https://www.linkedin.com/in/karahodecker/

Alicia Quan - https://www.linkedin.com/in/alicia2joy/

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🔸 Resources:

Email Series: Exploring EdTech Product Design, UX careers, and Education: https://sendfox.com/ux.edtech
UX Job Opportunities in EdTech: https://www.linkedin.com/company/ux-of-edtech/
UX of EdTech Blog Publication: https://medium.com/ux-of-edtech
Slack Community: DM Alicia Quan on LinkedIn if interested.

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Music by Sleep Still: https://open.spotify.com/artist/0wEV3QCeKk62F3w2x3zo5I

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Design maturity at EdTech companies. Who’s the best? This episode kicks off Season 2 and a series on Design Maturity within education and EdTech companies. We have a wide variety of companies and guests lined up so stay tuned!

In this episode, Alicia Quan chats with Adil Dhanani, Director of Product Design at Handshake. One of many things that stand out about Handshake is the presence of a Chief Design Officer role. We dive into this and the ripple effects that it has across Handshake.

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🔸 Connect:

Adil Dhanani - https://www.linkedin.com/in/adildhanani/

Alicia Quan - https://www.linkedin.com/in/alicia2joy/

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🔸 Resources:

Email Series: Exploring EdTech Product Design, UX careers, and Education: https://sendfox.com/ux.edtech
UX Job Opportunities in EdTech: https://www.linkedin.com/company/ux-of-edtech/
UX of EdTech Blog Publication: https://medium.com/ux-of-edtech
Slack Community: DM Alicia Quan if interested.

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Music by Sleep Still: https://open.spotify.com/artist/0wEV3QCeKk62F3w2x3zo5I

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Alicia Quan recounts the last year of the podcast (est. June 2020) and her journey in moving from a classroom teacher into UX and product design. She also discusses what is next for UX of EdTech.

More announcements coming soon! @ux_edtech

🔺 Follow the UX of EdTech Network and Alicia Quan:

UX job opportunities in EdTech
Medium Publication of resources on EdTech product design and research

LinkedIn
Twitter
YouTube
Instagram
Alicia's Medium

Music: Scott Buckley

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Alicia Quan chats with two instrumental team members on the Google Classroom product:

Amanda J. Rosenburg - Lead Researcher, Team Lead

Cora Foxx - a UX Design Lead

We chat about:

How to research and design for such a diverse pool of users globally
Researchers considering self-care for the stories they carry (especially during the pandemic)
How learning theory (academic research) and UX research of users behavior work together
Design process
What’s new and on the horizon for the Google Classroom product
Connecting teacher voice to product
Resume and portfolio tips to work at Google (especially for those with an academic or education background)
Favorite resources for design and research

👉 Email Series: Exploring EdTech Product Design, UX, and Education HERE

⭐ Connect with Amanda J. Rosenburg:

⭐ Connect with Cora Foxx:

🔺 Follow the UX of EdTech Network and Alicia Quan:

UX job opportunities in EdTech
Publication of resources on EdTech product design and research
LinkedIn
Twitter
YouTube
Instagram
Alicia's Blog

Music:Scott Buckley

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Alicia Quan chats with Brett Gunter, a product designer at Weld North Education working on Imagine Learning products. They chat about a variety of topics, including:

Bootcamp vs. university vs. self-taught routes
Portfolio and interview tips
First year designer tips
Design critiques
Favorite resources
Continuing to sharpen skills throughout your career

👉 Email Series: Exploring EdTech Product Design, UX, and Education HERE ---

⭐ Connect with Brett Gunter:

🔺 Follow the UX of EdTech Network and Alicia Quan:

UX job opportunities in EdTech
Medium Publication of resources on EdTech product design and research
LinkedIn
Twitter
YouTube
Instagram
Alicia's Medium

Music: Scott Buckley

Send in a voice message: https://anchor.fm/ux-edtech/message

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Alicia Quan chats with several members from the team at BrainPOP about the collaborative work of cross-functional teams and the extra concerns that EdTech teams have in this space of education, students, teachers, and all the key players in that space.

They touch on having varied experiences before working in product design, including the role of a science teacher. They also cover some portfolio and hiring tips and the guests mention some of their favorite resources for their disciplines.

👉 Email Series: Exploring EdTech Product Design, UX, and Education HERE

⭐ Connect with John Rong, Product Designer:

⭐ Connect with Alisha Austin, Product Designer:

LinkedIn
Twitter

⭐ Connect with Ilana Weiss, Learning Designer / UXR:

LinkedIn
Instagram
BrainPOP UXR Article

🔺 Follow the UX of EdTech Network and Alicia Quan:

UX job opportunities in EdTech
Medium Publication of resources on EdTech product design and research
LinkedIn
Twitter
YouTube
Instagram
Alicia's Medium

Music: Scott Buckley and Teknoaxe

Send in a voice message: https://anchor.fm/ux-edtech/message

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Alicia Quan chats with Mauricio Malo and Joy Leelawat, UX Designers at Kahoot! They talk about the diverse work environment of this company, their advice for designers working in the education space, and an example of a design approach.

👉 Email Series: Exploring EdTech Product Design, UX, and Education HERE

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⭐ Connect with Mauricio Malo:

LinkedIn
Twitter

-Website

⭐ Connect with Joy Leelawat:

LinkedIn
Twitter

-Website

🔺 Follow the UX of EdTech Network and Alicia Quan:

UX job opportunities in EdTech
Medium Publication of resources on EdTech product design and research
LinkedIn
Twitter
YouTube
Instagram
Alicia's Medium

Music: Scott Buckleyand Alf Inge Wang

Send in a voice message: https://anchor.fm/ux-edtech/message

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How do you create a valuable digital user experience for children?

Alicia Quan chats with Rubens Cantuni, designer and author of Designing Digital Products for Kids. We discuss this guide to designing beautiful, usable, and ethical digital experiences for kids.

Be sure to follow up on the UX of EdTech publication for his guest article that gives a sneak peek of the book.

👉 Email Series: Exploring EdTech Product Design, UX, and Education HERE

⭐ Connect with Rubens Cantuni:

LinkedIn
Medium
Twitter

-Book: Designing Digital Products for Kids

🔺 Follow the UX of EdTech Network and Alicia Quan:

UX job opportunities in EdTech
Medium Publication of resources on EdTech product design and research
LinkedIn
Twitter
YouTube
Instagram
Alicia's Medium

Music: Scott Buckley

Send in a voice message: https://anchor.fm/ux-edtech/message

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How do you teach UX design to teens?

Alicia Quan chats with Hazel Wyllie, UX Designer at BBC. Hazel is passionate about introducing young people to design thinking and careers in the design and tech industry.

This conversation unpacks a 30-minute lesson Hazel gave at a Tech Taster Day for girls. They also discuss how to scale this experience and why it is so important to share design thinking with young people.

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👉 Email Series: Exploring EdTech Product Design, UX, and Education HERE

⭐ Connect with Hazel Wyllie:

LinkedIn
Twitter

-Blog Article

🔺 Follow UX of EdTech and Alicia Quan:

UX job opportunities in EdTech
Medium Publication of resources on EdTech product design and research
LinkedIn
Twitter
YouTube
Instagram
Alicia's Medium

Music: Scott Buckley

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Let’s dig into the important work of EdTech innovation and how founders, designers, and researchers can team up.

Alicia chats with Ash Kaluarachchi, an EdTech startup guru, about several questions including:

Do EdTech companies and entrepreneurs have a real grasp on what actual classrooms, teachers, and students need in K12 and higher ed?
What edge do former educators have in the EdTech startup space?
What advice would you give EdTech startup founders?
Do they need designers? What should designers consider when selecting a startup?

👉 Email Series: Exploring EdTech Product Design, UX, and Education HERE

⭐ Connect with Ash:

LinkedIn
Twitter

-StartEd

EdTech Week 2021

🔺 Follow the UX of EdTech Network and Alicia Quan:

UX job opportunities in EdTech
Medium Publication of resources on EdTech product design and research
LinkedIn
Twitter
YouTube
Instagram
Alicia's Medium

Music: Scott Buckley

Send in a voice message: https://anchor.fm/ux-edtech/message

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Alicia Quan chats with the product team at Adobe for Education. The team unpacks many aspects of their roles and they answer questions that include the following:

• How did you transition from teaching into your current role? What transferable skills do you rely on?

• How do you connect Adobe products to what educators and students are already using and experiencing?

• How is your design approach improving the UX of teachers sharing content, lesson plans, etc?

• Tips and advice for those designing for the education space?

• Portfolio and resume insights from a hiring perspective?

• How do you infuse creativity into all types of classrooms (beyond the Art room)?

Guests:

⭐ Connect with Uriel Zarate, UX Designer:

LinkedIn
Twitter

⭐ Connect with Lexi Hradisky, Design Manager:

⭐ Connect with Jenna James, Product Manager:

👉 Email Series: Exploring EdTech Product Design, UX, and Education HERE

🔺 Follow the UX of EdTech Network and Alicia Quan:

UX job opportunities in EdTech
Medium Publication of resources on EdTech product design and research
LinkedIn
Twitter
YouTube
Instagram
Alicia's Medium

Music: Scott Buckley

Send in a voice message: https://anchor.fm/ux-edtech/message

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Alicia chats with Dr. John Spencer, education professor and former middle school teacher.

When John discovered UX design, it transformed how he approached his classroom.

This is a must-listen for educators of all types.

👉 Email Series: Exploring UX, Education, and EdTechHERE

⭐ Connect with John Spencer:

Twitter

-Blog article: 7 Ways UX Design Theory Transformed My Approach to Course Design

Video Deep Dive: How to Create Better Classroom Systems with UX Design

🔺 Follow theUX of EdTech Network:

UX Job Opportunities in EdTech
Publication of resources on EdTech product design

👋 Connect with Alicia & the Podcast:

LinkedIn
Twitter
YouTube
Instagram
Medium

Music: Scott Buckley

Send in a voice message: https://anchor.fm/ux-edtech/message

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Alicia Quan chats with leaders from the Prodigy Education team. We cover some tough and important questions, including:

How do Product Management and Product Design work together?
How does the team manage business viability with learner efficacy?
How do they balance this learner efficacy with student desirability? In other words, is it just a fun game or are students really learning math?
What does it mean to be a growth designer?
What is on the horizon for Prodigy?

Our three guests this week are:

Mary Lee, Director of Product Management:

Richelle Rogers, Director of Product Design:

Natasha Tenggoro, (Growth) Product Designer:

Twitter
Blog: How working in growth made me a better designer

👉 Email Series: Exploring UX and Education HERE

🔺 Follow theUX of EdTech Network:

Job Board
Publication of resources on EdTech product design

👋 Connect with Alicia & the Podcast:

LinkedIn
Twitter
YouTube
Instagram
Medium

Music: Scott Buckley

Send in a voice message: https://anchor.fm/ux-edtech/message

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Alicia Quan chats with Asia Hoe, Senior Product Designer at Newsela. Their discussion includes:

Relating the work of design systems with the work against systemic injustice
Unpacking and refreshing your design process
Tips for designers in the EdTech space
Reflections as a woman of color in tech and design
Newsela’s anti-racist curriculum work

👉 Email Series: Exploring EdTech Product Design, UX, and Education HERE

⭐ Star of the Show - Connect with Asia Hoe:

Twitter
LinkedIn
Clarity Conference Talk: The Systems of Design

🔺 Follow theUX of EdTech Network:

Job Board
Publication of resources on EdTech product design coming soon!

👋 Connect with Alicia & the Podcast:

LinkedIn
Twitter
YouTube
Instagram
Medium

Music: Scott Buckley

Send in a voice message: https://anchor.fm/ux-edtech/message

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How do you thrive in an EdTech role? Alicia Quan chats with Bridget Weis, Senior Design Manager at Microsoft Education. They discuss:

How teaching experience influences her design position today
Unpacking the decision to pursue building Microsoft Teams for Education vs. Microsoft Classroom
Tips for transitioning into the EdTech space
Advice for EdTech product designers
Stress management and navigating burnout
Insight on selecting a role in EdTech (not just design)

👉 Email Series: Exploring UX and Education HERE

⭐ Connect with Bridget:

LinkedIn
Twitter
Website

🔺 Follow the UX of EdTech Network:

Job Board
Publication of resources on EdTech product design coming soon!

👋 Connect with Alicia & the Podcast:

LinkedIn
Twitter
YouTube
Instagram
Medium

Music: Scott Buckleyand Teknoaxe

Send in a voice message: https://anchor.fm/ux-edtech/message

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What should you consider when designing for kids?

Alicia chats with Debra Gelman, the author of Design for Kids, a Rosenfeld publication. She is also the SVP of Experience Design at Bottle Rocket.

They cover a lot of ground, including:

Book’s origin story
The difference of designing for a 7-year old versus a 9-year old.
Outstanding apps for children
Hurdles of writing a book on design
Changes she would make to the book for 2021
Some of the major pitfalls people fall into when designing for kids
Designing an experience for multiple age groups

👉 Email Series: Exploring UX and Education HERE

Connect with Debra Gelman:

LinkedIn
Twitter
Design for Kids Book

Follow UX of EdTech:

Job Board
Publication of resources on EdTech product design coming soon!

Connect with Alicia & the Podcast:

LinkedIn
Twitter
YouTube
Instagram
Medium

Music: Scott Buckley

Send in a voice message: https://anchor.fm/ux-edtech/message

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Alicia chats with Sabina Idler, the founder of UXKids. She is passionate about interactive media and designing for a very special and unique target group: children.

UXKids is the first research and consulting firm in the Netherlands that is specialized in UX research and Interaction Design for children. At UXKids they believe that the best children products are developed WITH kids.

📧 Interested in collaborating and working together? Let’s connect below.

👉 Email Series: Exploring UX and Education HERE

Connect with Sabina:

LinkedIn
UXkids
Blog

Connect with Alicia & the Podcast:

LinkedIn
Twitter
YouTube
Instagram
Medium

Connect with UX of EdTech

LinkedIn
💼 Job Board: UX Roles in EdTech

Music: Scott Buckley

Send in a voice message: https://anchor.fm/ux-edtech/message

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Alicia chats with Justin Chando, the Director of Design and Vision at Flipgrid, Microsoft. This conversation is packed with insight as we dive into this powerhouse of a tool for the classroom. Topics include:

The origin story of Flipgrid (founded by an educator)
Justin’s journey and background in entrepreneurship
Portfolio and resume tips for designers seeking EdTech positions
Encouragement for educators as designers and future founders
The role of teacher and student voice in product design
What’s on the horizon for Flipgrid

👉 Email Series: Exploring UX and Education HERE

Connect with Justin Chando:

Twitter
Flipgrid

Connect with Alicia & the Podcast:

LinkedIn
Twitter
YouTube
Instagram
Medium

Music: Scott Buckley

Send in a voice message: https://anchor.fm/ux-edtech/message

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Alicia chats with Finlay Thorburn, a product designer at Wakelet, about designing for teachers and students and why he has gravitated towards working with the education community.

The team effort required to design for the education community
Tips and advice for product designers in the EdTech space
What is on the horizon for Wakelet and the design team

👉 Email Series: Exploring UX and Education HERE

Connect with Finlay Thorburn:

LinkedIn
Twitter
Wakelet

Connect with Alicia & the Podcast:

LinkedIn
Twitter
YouTube
Instagram
Medium

Music: Scott Buckley

Send in a voice message: https://anchor.fm/ux-edtech/message

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Alicia chats with Colin Gray, PhD, who headed up one of the first UX undergraduate programs at Purdue University. They chat about:

Building one of the first UX design undergraduate programs
Advice in building a UX education program
How does LX stand out from UX and ID
How do academic research and actual practice interact and influence one another
Recommendations for UX students of all sorts and stages
Finding meaning in your work

👉 Email Series: Exploring UX and Education HERE

Connect with Colin Gray:

LinkedIn
Twitter
LX Book Chapter
UXP2 Lab

Connect with Alicia & the Podcast:

LinkedIn
Twitter
YouTube
Instagram
Medium

Music: Scott Buckley

Send in a voice message: https://anchor.fm/ux-edtech/message

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Alicia chats with Lauren Schaefer, the Director of UX/UI at Nearpod. Listen to get a look at the design approach behind Nearpod as they discuss a variety of topics for designers and educators:

The role teachers and students play in the design work
Advice for product designers working in EdTech
Portfolio tips for UX designers
The role of Director of UX
What’s on the horizon for Nearpod fans

👉 Email Series on EdTech Product Design HERE

Connect with Lauren:

Nearpod
South Florida UX Meetup
LinkedIn
Twitter

Connect with Alicia & the Podcast:

LinkedIn
Twitter
YouTube
Instagram
Medium

Music: Scott Buckley and Teknoaxe

Send in a voice message: https://anchor.fm/ux-edtech/message

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Alicia chats with Kim Ducharme, the Director of Educational User Experience Design at CAST. She works at the intersection of user experience design, instructional design, and the learning sciences.

Kim leads the creative process from brainstorming through prototyping to product launch. She is committed to harnessing the power of design to tackle the educational challenges of our time.

Our discussion includes defining edUX and where this domain is headed in the future.

👉 Email Series exploring UX and Education HERE

LinkedIn Discussion Post

Connect with Kim Ducharme:

LinkedIn
Twitter
CAST
Blog on edUX
edUX Meetup

Connect with Alicia & the Podcast:

LinkedIn
Twitter
YouTube
Instagram
Medium

Music: Scott Buckleyand Schematist

Send in a voice message: https://anchor.fm/ux-edtech/message

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Alicia talks with Alison Park Douglas, a UX Manager in EdTech currently at SMART Technologies. We discuss several topics:

Taking the bootcamp route and transitioning careers
EdTech product design considerations
Doing user research with teachers
Limits in EdTech for students
Portfolio/resume advice and red flags

👉 Email Series on EdTech Product Design HERE

Connect with Alison:

UX Career Change Article
LinkedIn

Connect with Alicia & the Podcast:

LinkedIn
Twitter
YouTube
Instagram
Medium

Music: Scott Buckleyand Teknoaxe

Send in a voice message: https://anchor.fm/ux-edtech/message

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Alicia talks with Elyse Klaidman, former Director of Pixar University and a founding leader for Pixar in a Box and Imagineering in a Box supported by the Walt Disney Company. Beyond Pixar and Disneyland, Klaidman and the “X in a Box” team are working with other companies to package their resources for students across the globe. They are committed to working towards an equitable education system that provides opportunity for all.

What it is like to work at Pixar
How companies can grow their education initiatives
Advice for designers and educators
Unpacking the Media Bias Project based on “When They See Us” (co-written and directed by Ava Duverney)

Explore UX and the EdTech space: https://sendfox.com/ux.edtech

Connect with Elyse Klaidman and X in a Box:

X in a Box Website
Twitter
Adobe MAX Talk
Pixar in a Box (Lesson Plans)

Connect with Alicia & the Podcast:

LinkedIn
Twitter
YouTube
Instagram
Medium

Music: Scott Buckleyand Teknoaxe

Send in a voice message: https://anchor.fm/ux-edtech/message

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Alicia talks with Yannick Dupont, a concept designer for LEGO Education. He reflects on his journey as a middle school science teacher, a freelancer specializing in LEGO Robotics and instructional design, and his eventual move to Billund, Denmark to work at LEGO.

What’s it like to work at LEGO Education? We get a glimpse here and inspiration for any design work in the education realm.

Explore UX and the EdTech space: https://sendfox.com/ux.edtech

Connect with Yannick:

LEGO Education

Learning through play

Connect with Alicia & the Podcast:

LinkedIn
Twitter
YouTube
Instagram
Medium

Music: Scott Buckley

Send in a voice message: https://anchor.fm/ux-edtech/message

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Alicia talks with the founder and co-founder of Gimkit, Josh Feinsilber and Jeff Osborn. Gimkit is a live quiz learning game that positively ignites classroom engagement and rivals the type of excitement produced in a Kahoot! set.

Listen in on several topics:

How to make an EdTech product that is successful in the classroom
How the team understands the pain points teachers and students experience
The role of social media in their product design
New game mode proposals and how to get your ideas actually built and published
Advice to student game creators

UX / EdTech Goodies

Connect with Gimkit:

Gimkit
Gimkit Twitter
Josh Feinsilber
Jeff Osborn

Connect with Alicia & the Podcast:

LinkedIn
Twitter
YouTube
Instagram
Medium

Music: Scott Buckleyand Teknoaxe

Send in a voice message: https://anchor.fm/ux-edtech/message

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Alicia talks with Maurice Woods, Founder and Executive Director of Inneract Project and Principal Designer at Microsoft.

Inneract Project (IP) serves primarily middle and high school youth who identify as Black, Latinx and/or of low-income backgrounds.

IP offers a pathway of free design classes and initiatives, in order to introduce youth to the field of design and help channel their creativity into viable career paths.

Maurice offers insights on a variety of topics, including:

The intersection of sports and design
The importance of pouring into underrepresented youth
Figma as an accessible design tool
Overcoming challenges growing up and later in the design industry
Advice for young designers who are underrepresented

UX / EdTech Goodies

Connect with Maurice Woods:

Inneract Project
LinkedIn
Twitter (Maurice)
Twitter (IP)
Blog: How Inneract Project Empowers the Next Generation of Black and Brown Designers
Adobe Max Talk: Designing a System for Social Change

Connect with Alicia & the Podcast:

LinkedIn
Twitter
YouTube
Instagram

Music: Scott Buckley

Send in a voice message: https://anchor.fm/ux-edtech/message

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Alicia talks with Morgan Chin, a former elementary teacher and current UX designer completing her masters in Human-Computer Interaction at Georgia Tech and having recent internships at The Home Depot and Facebook for AR/VR.

She spends her free time learning about and designing interfaces that will further bridge the gap between education, technology, and people.

Listen in as she describes her ideal workspace that brings together her love for kids and education with her work in technology and design.

UX / EdTech Goodies

Connect with Morgan Chin:

LinkedIn
YouTube

Connect with Alicia & the Podcast:

- YouTube: Teacher to UX Designer - Transferable Skills

LinkedIn
Twitter
Instagram

Music: Scott Buckley

Send in a voice message: https://anchor.fm/ux-edtech/message

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Need inspiration as a creative leader and educator? Do you design for learners?

Alicia talks with Miguel Cardona, an interdisciplinary designer and professor teaching New Media Design courses at RIT College of Art and Design.

We chat about all things Figma and education! If you are a creative educator, leader, or designer for learners, you don’t want to miss this episode.

UX / EdTech Goodies

Connect with Miguel Cardona:

Website
Twitter
Sketchcups

Connect with Alicia & the Podcast:

- YouTube: 5 Reasons to Use Figma in the Classroom

LinkedIn
Twitter
Instagram

Music: Scott Buckley

Send in a voice message: https://anchor.fm/ux-edtech/message

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Alicia talks with three members of Backpack Interactive, a creative strategy, UX and design company in the EdTech space. As EdTech specialists, they believe in the power of thoughtful design and delightful UX to enable better teaching, learning, and communication.

Monica Sherwood - UX designer specializing in EdTech; former Special Education Teacher
Milagros Montalvo - Sr. Interactive Project Manager; former teacher with a background in early childhood education
Sean Oakes - Principal and Creative Director at Backpack with over 20 years of interactive design and account management experience

They chat about all things EdTech and the road to get there, including:

How teaching has influenced their current roles
The role of research in their product design
How remote learning put teachers in UX roles
What EdTech companies should consider this year

Explore UX and the EdTech space: https://sendfox.com/ux.edtech

Connect with Backpack Interactive:

Website: https://backpackinteractive.com/

LinkedIn: https://www.linkedin.com/company/backpackinteractive/

Twitter: https://twitter.com/BackpackEdTech

Connect with Alicia & the Podcast:

Twitter: @ux_edtech (https://twitter.com/UX_EdTech)

Instagram: https://www.instagram.com/ux_edtech/

LinkedIn: https://www.linkedin.com/in/alicia2joy/

Music: Scott Buckley

Send in a voice message: https://anchor.fm/ux-edtech/message

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True or False? UX + ID + UI = LXD

What is Learning Experience Design (LXD)? How do you become an LX designer? Should you hire one? Where are the LX designers in the K-12 space?

Alicia discusses these questions and features multiple guest voices throughout the show.

Explore UX and the EdTech space: https://sendfox.com/ux.edtech

Connect with the Guests:

Pamela Hogle Article: https://learningsolutionsmag.com/articles/lx-design-shifts-emphasis-from-elearning-content-to-learners

Alex Salas: https://www.linkedin.com/in/stylelearn/

Alex - eLearning Launch: https://www.elearninglaunch.com/

Dr. Kiersten Yocum - UX vs. LXD: https://theagilelearningguru.com/blog

Niels Flor: https://www.linkedin.com/in/nielsfloor/

Niels - LXD Resources: https://lxd.org/

Dr. Jeff Bergin: https://www.linkedin.com/in/jeffbergin/

Jeff B. - 10 Differences between LX and UX: https://digitalcommons.montclair.edu/cgi/viewcontent.cgi?article=1029&context=eldj

Dr. Dan Randall: https://www.danrandall.com/

Dan R. - Job Postings: https://www.linkedin.com/in/dan2randall/

Connect with Alicia & the Podcast:

Twitter: @ux_edtech (https://twitter.com/UX_EdTech)

Instagram: https://www.instagram.com/ux_edtech/

LinkedIn: https://www.linkedin.com/in/alicia2joy/

Music: Scott Buckley; Schematist; Barradeen; TeknoAXE

Send in a voice message: https://anchor.fm/ux-edtech/message

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What kind of education, background, and experience make excellent UX professionals in the EdTech space? Alicia talks with the president of Openfield, Adam Sonnett, about this and the current landscape in EdTech. They chat about what should be considered by EdTech companies in 2020 and beyond. Adam also unpacks how their agency functions and their vision for the future.

Openfield is an agency of UX professionals with deep domain experience in the EdTech space.

Explore UX and the EdTech space: https://sendfox.com/lp/3ly8l6

Connect with Adam Sonnett:

LinkedIn: https://www.linkedin.com/in/adamsonnett/

Openfield: https://openfieldx.com/

Connect with Alicia & the Podcast:

Twitter: @ux_edtech (https://twitter.com/UX_EdTech)

Instagram: https://www.instagram.com/ux_edtech/

LinkedIn: https://www.linkedin.com/in/alicia2joy/

Music: Scott Buckley

Send in a voice message: https://anchor.fm/ux-edtech/message

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Alicia talks with Dannielle Rivera, a 2nd grade teacher, about what it is like to use EdTech tools in our current distance learning environment. If you have a hand in designing products for learners, you definitely want to check out this conversation! It is sprinkled with “on the ground” insights of usability and high level reflections on takeaways for product designers. Listen in if you want to be freshly reminded of what teachers are considering in an EdTech tool today.

Connect with Dannielle:

Instagram: @quitedaintyclassroom https://www.instagram.com/quitedaintyclassroom/

Connect with Alicia & the Podcast:

Twitter: @ux_edtech (https://twitter.com/UX_EdTech)

Instagram: https://www.instagram.com/ux_edtech/

LinkedIn: https://www.linkedin.com/in/alicia2joy/

Music: Scott Buckley

Send in your thoughts and perspectives!

Send in a voice message: https://anchor.fm/ux-edtech/message

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Alicia talks with Belinda Medellin, a Texas “Teacher of the Year” who has created one of the first UX course pathways for high schools in the United States. Listen to find out about her process and opportunities to collaborate with both Belinda and Alicia.

Designers, Teachers, Students: Interested in partnering to develop a high school UX course in your area? Connect here for a starter kit and next steps:

https://sendfox.com/ux.edtech

Connect with Belinda:

High School UX Pathway: https://www.bulbapp.com/u/cast-tech-user-experience-pathway-ux

LinkedIn: https://www.linkedin.com/in/belinda-medellin-879a97/

Email: billiedove1@gmail.com

Connect with Alicia & the Podcast:

LinkedIn: https://www.linkedin.com/in/alicia2joy/

Twitter: @ux_edtech (https://twitter.com/UX_EdTech)

Instagram: https://www.instagram.com/ux_edtech/

Music: Scott Buckley

Send in your thoughts and perspectives!

Send in a voice message: https://anchor.fm/ux-edtech/message

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Alicia talks with Suj Premachandran about his work on a UX course designed for 8-11 year olds. Suj is the CEO of Digital Influx, an EdTech consultancy that aims to bridge the gap between education and employment. We chat about the influence that UX principles can have on education globally. Don’t miss out on this vision for educating children.

Connect with Suj:

LinkedIn: https://www.linkedin.com/in/suj-premachandran-b630b444/

UX Course Demo: https://www.digitalinflux.com/courses/ux-for-kids

Connect with Alicia & the Podcast:

Twitter: @ux_edtech (https://twitter.com/UX_EdTech)

Instagram: https://www.instagram.com/ux_edtech/

LinkedIn: https://www.linkedin.com/in/alicia2joy/

Music: Scott Buckley

Send in your thoughts and perspectives!

Send in a voice message: https://anchor.fm/ux-edtech/message

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Alicia talks with Alex Britez, Director of User Experience at MacMillan Learning and adjunct professor at NYU. Alex has also received his graduate degree in Digital Media Design for Learning from NYU. He unpacks his journey from graphic design to his pivot towards educational technology and design as he discovered his “why” and purpose as a designer. We discuss how learning science affects our application of AR/VR and voice interfaces in education and we consider how to prepare for more online teaching under the pandemic. So many insights!

Connect with Alex Britez:

LinkedIn: https://www.linkedin.com/in/unthinkmedia/

Medium: https://medium.com/@abritez

Connect with Alicia & the Podcast:

Twitter: @ux_edtech (https://twitter.com/UX_EdTech)

Instagram: https://www.instagram.com/ux_edtech/

LinkedIn: https://www.linkedin.com/in/alicia2joy/

Music: Scott Buckley

Send in your thoughts and perspectives!

Send in a voice message: https://anchor.fm/ux-edtech/message

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How important are the research phases of UX and product development? Alicia connects with Alesha Arp, a Senior UX Research at MIND Research Institute. MIND is an EdTech math organization supporting K12 students and educators. They chat about the role of research in developing educational technology products.

Connect with Alesha Arp:

Twitter: @AleshaArp (https://twitter.com/aleshaarp?lang=en)

LinkedIn: https://www.linkedin.com/in/alesha-arp-078b853/

MIND Research Institute: https://www.mindresearch.org/

Connect with Alicia & the Podcast:

Twitter: @ux_edtech (https://twitter.com/UX_EdTech)

Instagram: https://www.instagram.com/ux_edtech/

LinkedIn: https://www.linkedin.com/in/alicia2joy/

Music: Scott Buckley

Send in your thoughts and perspectives!

Send in a voice message: https://anchor.fm/ux-edtech/message

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Alicia connects with Eva PenzeyMoog, Principal Designer at 8th Light and Founder of the Inclusive Safety Project. They chat about her former experiences at an education nonprofit, her transition into UX and the tech industry, and her current work in designing against domestic violence. Join us as we explore what a mission-driven mindset can look like throughout multiple fields of work.

Connect with Eva:

The Inclusive Safety Project: (https://www.inclusivesafety.com/)
“Designing Against Domestic Violence” Conference Talk: (https://www.inclusivesafety.com/resources)
Twitter: @inclusivesafety @epenzeymoog (https://twitter.com/epenzeymoog)

Connect with Alicia & the Podcast:

Twitter: @ux_edtech (https://twitter.com/UX_EdTech)
Instagram: https://www.instagram.com/ux_edtech/
LinkedIn: https://www.linkedin.com/in/alicia2joy/

Music: Scott Buckley

Send in your thoughts and perspectives!

Send in a voice message: https://anchor.fm/ux-edtech/message

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Alicia connects with John Lewis, a Special Education teacher of 13 years moving into the field of UX. They chat about his experiences as a teacher, a boot-camper at Springboard, his research on Google Classroom, and what it is like to change careers and transfer his skills to a new field.

Connect with John:

LinkedIn: https://www.linkedin.com/in/john-lewis-userex1/

Connect with Alicia & the Podcast:

Twitter/Instagram: @ux_edtech (https://twitter.com/UX_EdTech)
LinkedIn: https://www.linkedin.com/in/alicia2joy/

Music: Scott Buckley

Send in your thoughts and perspectives!

Send in a voice message: https://anchor.fm/ux-edtech/message

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Alicia connects with Jules Bennett, a former social studies middle school teacher, and they chat about his past experiences as an educator and the path he took to his current career as a UX/UI designer.

Connect with Jules:

Blog Post - Why Every Teacher is also a UX Designer(https://medium.com/@julesdylan/why-every-teacher-is-also-a-ux-ui-designer-103e35cbf7d3)
Blog Post - The $10,000 UX/UI Bootcamp. Is it worth it? (https://medium.com/nyc-design/the-10-000-ux-ui-bootcamp-is-it-worth-it-facd901cf585)
LinkedIn: Jules Bennett (https://www.linkedin.com/in/jules-bennett/)
Email: jules.d.bennett@gmail.com

Connect with Alicia Quan & the Podcast:

Twitter/Instagram: @ux_edtech (https://twitter.com/UX_EdTech)
LinkedIn: https://www.linkedin.com/in/alicia2joy/

Music: Scott Buckley

Send in your thoughts, stories, and perspectives!

Send in a voice message: https://anchor.fm/ux-edtech/message

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Alicia connects with Alice Barton, a former high school Biology Teacher, and they chat about her experiences as an educator and a designer.

Connect with Alice:

Blog Post - Teachers: Natural Born UX Designers
LinkedIn - Alicewbarton

Connect with Alicia & the Podcast:

Twitter/Instagram: @ux_edtech
LinkedIn

Music: Scott Buckley

Send in your thoughts and perspectives!

Send in a voice message: https://anchor.fm/ux-edtech/message

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This episode launches listeners into a journey of collaboration. What can happen when experienced educators and UX designers come together on the topic of EdTech? Alicia shares how she began this process and extends the invite your way.

Q: If you are an educator, what are some things you wish the designers behind EdTech knew about your world?

Q: If you are a user experience designer, what are some things you wish the educational community knew about your role and craft?

Let me know! You can send in messages at the podcast Home page: https://anchor.fm/ux-edtech

Or reach out on Twitter: @UX_EdTech

For more of an introduction to this topic, check out my recent article at UX Collective. https://uxdesign.cc/k12-teachers-as-ux-designers-2c93894f2a3e

Music by Scott Buckley

Send in a voice message: https://anchor.fm/ux-edtech/message

UX of EdTech: Recent Episodes

Alicia Quan