The Dental Practice Heroes Podcast: Recent Episodes
Dr. Paul Etchison
Hosted by Dr. Paul Etchison, this dental business podcast is full of in depth discussions and meaningful strategies that you can implement your very next work day. All content is intended to be practical for dentists, and applicable to anyone working in the dental field, i.e. doctors, hygienists, dental assistants, and admin personnel.
Hire another associate, open a second location, drop insurance — or maybe change nothing at all? The truth is, just because your practice can grow doesn't mean it should.
In this episode, the DPH coaches will help you figure out what kind of practice actually fits the life you want. You'll hear the mistake that almost buried one of them, the steps you should take before scaling, and the honest questions that reveal whether a bigger practice is right for you.
Topics discussed:
(00:00) Introduction
(02:26) How to make your own decision
(06:45) The mistake that can break your practice
(09:52) A framework for deciding whether to scale
(11:40) The client who was happier staying small
(13:12) What type of leader you are (and why it matters)
(15:38) One thing to do whether you scale or not
(18:30) How to know when you're ready
This episode was produced by Podcast Boutique https://www.podcastboutique.com
Register for all Free upcoming webinars HERE
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
You know the moment: you’re having the same conversation again, trying to stay calm, trying to protect psychological safety, but quietly wondering why the message still isn’t landing. When a team member keeps missing a checklist step, showing up late, skipping a pre-collect, or sending patients up front with the wrong codes, it stops feeling like a one-off mistake and starts feeling like a culture problem. That’s where accountability either strengthens your dental team or slowly erodes it.
We break down a powerful tool from Crucial Accountability called CPR: Content, Pattern, Relationship. First we talk about content, the single miss that needs a quick, timely reset of expectations. Then we move to pattern, where leaders must stop re-litigating “today” and name the repetition clearly, without getting dragged into whataboutisms or excuses. Finally, we tackle relationship, the level most practice owners avoid until it hurts: when the real issue becomes trust, and the team can’t count on someone to do their part in a system that depends on everyone.
You’ll leave with three tactical takeaways you can use immediately, plus a clear test for deciding which conversation you’re actually having before you open your mouth. If accountability is a constant bottleneck in your dental practice management, we also share how a trained leadership team can carry standards with you so you’re not the only person holding the line. Subscribe, share this with a practice owner friend, and leave a review so more dental leaders can find the show.
Register for all Free upcoming webinars HERE
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
"I just need to get more patients into the office." It's something almost every owner tells themselves, but it's rarely what their practice needs.
In this episode, you'll learn the five levers that decide how much your practice actually produces. The DPH coaches share their own experiences of freezing in front of patients, getting honest feedback from their teams, and coaching associates who want a raise.
Topics discussed:
(00:00) Introduction
(03:02) What to do when an associate wants more money
(06:29) Why chasing new patients keeps you stuck
(08:13) Are you doing comprehensive treatment planning?
(09:46) Five levers that decide what you produce
(12:47) Why so many doctors freeze or hold back
(16:27) The honest feedback your team isn't telling you
(19:05) Setting standards and measuring outcomes
This episode was produced by Podcast Boutique https://www.podcastboutique.com
Register for all Free upcoming webinars HERE
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Your hygienist spends more time with your patients than you do. That makes them one of the biggest case acceptance drivers you have.
This episode shows you how to unlock that potential with the right systems, language, and a true doctor-hygienist partnership. Hygiene consultant Janet Hagerman breaks down how to train your team to talk about treatment, the meeting you should be having every month, and the five steps to the perfect handoff.
Topics discussed:
(00:00) Introduction
(02:08) From hygienist to fractional hygiene officer
(05:47) Why hygiene is the bedrock of your practice
(08:28) Where to start with your hygiene team
(13:08) How to have perio conversations with patients
(18:30) Getting them involved in diagnosis and treatment
(21:01) The monthly meeting that aligns your team
(24:05) Disagree without making anyone look bad
(26:22) The perfect handoff sequence
Download Janet’s free step-be-step handoff guide: https://janethagerman.com/tpn/c/C2030/docs/DOC-5ComponentsofHandoff-c2030.pdf
Connect with Janet Hagerman:
Website | https://janethagerman.com/
LinkedIn | https://www.linkedin.com/in/janethagerman/
Email | janet@janethagerman.com
This episode was produced by Podcast Boutique https://www.podcastboutique.com
Register for all Free upcoming webinars HERE
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
If you walked into your dental practice right now and asked one random team member what they’re actively trying to get better at, would they have a real answer or a long pause? That moment tells you almost everything about your culture, your leadership, and why “good people” sometimes slowly turn into disengaged people. We believe most team members don’t drift toward excellence on their own, they drift toward comfort, and it’s our job to make growth the default.
We unpack why ongoing team training is one of the highest-ROI investments in dental practice management. It’s not just about clinical skills or checking boxes after onboarding. It’s about building a culture of mastery where coaching and feedback feel normal, where people know what they’re working on next, and where your assistants, hygienists, and admin team develop into stronger communicators and leaders. We also talk through the common sticking point: many owners want better systems and better performance, but they simply don’t know what to teach, who to teach, or how to structure training so it actually sticks.
We share a practical approach for making development consistent, including separating operational meetings from true training time, using quarterly sessions for role-play and verbiage, and setting a 90-day skill focus for every department. If you’ve been hoping your team “just gets better,” this will give you a clearer roadmap for building skills like case presentation support, patient communication, conflict handling, and leadership at every level.
If you found yourself nodding along, take a minute to subscribe, share this with a practice owner friend, and leave a five-star review so more dental teams can build a culture that never stops improving.
Register for all Free upcoming webinars HERE
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Your dental practice feels like it’s barely surviving, the team is overwhelmed, and the plan sounds logical: “Once we hire one more assistant or one more hygienist, then we’ll fix the systems.” I’m challenging that idea head-on, because waiting doesn’t pause the chaos. It feeds it. When we delay training, accountability, and process improvement, we create the exact environment that drives burnout, frustration, and turnover in a short staffed dental office.
I walk through the cycle I see constantly in dental practice management: we hire someone, we rush onboarding, the new team member is afraid to ask questions, mistakes pile up, coworkers get resentful, and suddenly we’re hiring again. The problem isn’t effort, it’s predictability. That’s why building a systematized dental practice is not a “nice to have.” Clear expectations, simple workflows, and consistent follow-up are powerful staff retention strategies that make the day feel doable and the job worth keeping.
You’ll get a practical leadership playbook for what to do right now: talk to your team with transparency, pick one recurring friction point to fix instead of launching five projects, and protect training even when the schedule is packed. Training isn’t extra work, it’s how we reduce future work and help people feel confident, capable, and loyal.
If you want help building the systems and training that keep great people, head to dentalpracticeheroes.com/slash strategy and set up a call with me. Subscribe, share this with a practice owner who’s stuck in survival mode, and leave a five-star review so more dentists can find the show.
Register for all Free upcoming webinars HERE
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Front desk versus clinical: every practice has this quiet rivalry, but it doesn't have to be that way.
In this episode, the DPH coaches break down why these two sides of the office resent each other and how you as the owner might be making it worse. They share exactly what you can do to create cohesion in the office, from an exercise that breaks tension and gets people talking to an easy fix for the most common source of conflict.
Topics discussed:
(00:00) Introduction
(02:43) What causes front and back office drama
(06:55) The exercise that bonds your office
(14:11) Managing unspoken expectations
(15:42) How to handle team complaints without losing safety
(18:55) Who should handle team conflict
(21:45) The trust exercise every office needs
(25:13) When getting involved backfires
(27:22) What causes the most conflict and how to fix it
This episode was produced by Podcast Boutique https://www.podcastboutique.com
Check out the Growth Program Here
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Your dental practice can feel like it’s drowning even when you’re fully staffed and the schedule looks reasonable on paper. The real culprit is often smaller and harder to spot: tiny steps in your systems that get skipped, “just this once,” and then explode into bigger problems for the next person downstream. I’m breaking down how that ripple effect creates the daily feeling of chaos, backlog, and burnout and what to do about it as the leader.
We walk through concrete dental practice management examples that every team recognises. First, pre-collecting patient copays for larger appointments: when we avoid a brief, uncomfortable money conversation, we often create longer conversations later, more insurance re-checking, slower check-in, and weaker patient commitment that leads to cancellations and holes in the schedule. Then we talk about scheduling hygiene and recall the right way, including the simple commitment question that reduces last-minute reschedules and protects production, team bonus, and momentum.
We also dig into the front office and back office handoff, and how small documentation mistakes can quietly destroy trust. When the front desk has to keep double-checking what happened in the operatory, it slows everything down and can even lower treatment acceptance because patients feel the uncertainty. The solution is not hiring another person. It’s building clear agreements, coaching the “why,” and creating a culture where each team member asks, “Did I make someone else’s job easier or harder?”
If you want calmer days, stronger systems, and a team that runs smoother together, subscribe, share this with a practice owner friend, and leave a quick review so we can help more offices. What small step gets skipped most often in your practice?
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Where did all the good hygienists go? You may be asking yourself this question, but the truth is they're out there. They're just choosing someone else.
In this episode, you’ll learn how to become the office people want to work at (and stay). The DPH coaches share how one of them out-recruited six offices for a single hygienist, why your job posting is costing you good candidates, and the interview red flags you can’t ignore — even when you're desperate.
Topics discussed:
(00:00) Introduction
(02:45) Landing a hygienist every office wanted
(07:12) Doing more with fewer hygienists
(09:21) Why recruiting is really sales
(12:25) Write an ad that stands out
(14:05) Get ahead of turnover before it hits
(19:02) Why you should involve your team
(20:15) Interview questions that assess culture fit
(23:45) Qualities that matter most in a hire
(25:38) What's more important than recruiting
This episode was produced by Podcast Boutique https://www.podcastboutique.com
Check out the Growth Program Here
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
What does it take to be a better producer? For Dr. Spencer Greer, it's not about chasing new patients or pushing treatment.
In this episode, he shares the exact language he uses to present treatment without sounding greedy, losing trust, or pressuring anyone into a "yes." You'll learn where most dentists drop the ball on case acceptance and the traits that turn a surprising hire into a top producer.
The best part: the growth you're after is already sitting in your schedule.
Topics discussed:
(00:00) Introduction
(02:03) From salesman to dentist
(04:04) Building your career with intention
(06:56) Why he hands all production to associates
(09:25) The benefit to hiring new associates right out of school
(15:30) Communication mistakes (+ how to fix them)
(18:46) Having hard conversations without sounding greedy
(21:28) Presenting it delicately, with a real example
(22:42) How to handle rejection
(24:57) More production without more patients
(30:48) Dash Production course
Use code PAUL for 10% off Dr. Spencer Greer’s Dash Production course! The course starts on July 17th, so sign up here today: https://highleveldentists.com/
This episode was produced by Podcast Boutique https://www.podcastboutique.com
Check out the Growth Program Here
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Slow doesn't mean careful. Fast doesn't mean sloppy. Most dentists think efficiency comes at the cost of quality — but this episode will show you it's actually the key to managing a busy schedule.
The DPH coaches break down how to get through your procedures faster without cutting corners. You'll hear their tips on how to speed up everyday procedures, the three things that let you run a 5-minute exam, and where your day quietly loses the most time.
Topics discussed:
(00:00) Introduction
(02:24) Why efficiency starts with data
(04:46) How to learn from your co-workers
(06:57) Mistakes that cost you time
(09:55) Mastering the juggle of a busy schedule
(11:51) How to shorten your time with patients
(14:44) The debate: watching associates work
(20:15) How fast is fast enough
(24:54) Why you can't skip steps
This episode was produced by Podcast Boutique https://www.podcastboutique.com
Check out the Growth Program Here
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Feeling lost? The biggest thing holding your practice probably isn't your team, your overhead, or the economy — it’s the stories you’re telling yourself.
In this episode, Neo Positivity, creator of the Thoughts Become Things movement and author of Your ATM, explains how the brain's "algorithm" can keep you stuck and how to take back control of your thoughts. You'll learn daily exercises and mental habits that combat negative thinking and change how you lead your practice.
Topics discussed:
- Why most of your thoughts run on autopilot
- The stories you tell yourself about your practice
- Why the leader is often the real problem
- How to stop a negative thought
- Why your home and work mindset can't be separated
- The question that reveals your purpose
This episode was produced by Podcast Boutique https://www.podcastboutique.com
Check out the Growth Program Here
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
If your days feel jam-packed but your dental practice still isn’t improving, the problem usually isn’t effort. It’s urgency. The loudest problems in a practice always win, and they trick us into believing we’ll work on systems, leadership, and growth “once things slow down.” They don’t slow down, and that’s exactly why so many practice owners feel stuck, overworked, and quietly frustrated.
We unpack the real difference between reactive work and proactive work in dental practice management. Reactive work is the constant stream of fires: insurance denials, upset patients, schedule chaos, staffing surprises, and equipment problems. It keeps the lights on, but it doesn’t build the future. Proactive work is what creates a practice that runs without you: onboarding systems, checklists, phone scripts, KPI scoreboards, P&L review, and leader development that prevents issues before they explode.
We also talk about why this matters for your key leaders, especially the office manager. Many office managers spend their whole day reacting like a highly skilled admin employee, when what you really need is protected time for true management. I share the shift I had to make when I hit a breaking point, and how blocking and defending CEO time became the turning point for building momentum again.
If you’re ready to stop living in reaction mode and start building a calmer, more profitable practice, listen now, share this with a colleague, and subscribe so you don’t miss what comes next. And if you want help installing systems and protecting proactive time, book a free strategy call at dentalpracticeheroes.com/slash strategy, then leave a review on Apple Podcasts or Spotify.
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
What's one thing you've been avoiding in your practice? Maybe it's a slipping standard or a team member no longer pulling their weight — and every week you wait, your practice feels it a little more.
In this episode, Katherine Eitel Belt is back to help you finally have these conversations without losing the team you've built. You'll learn how to have what she calls "invitation conversations,” what it takes to get a real commitment, and where coaching ends and micromanaging begins (and why most owners get it backwards).
Topics discussed:
(00:00) The conversation you keep avoiding
(03:29) How a near-firing became an “invitation”
(10:01) The clarity that comes before the conversation
(12:18) Why owners avoid hard conversations
(14:29) When fear-based management backfires
(16:06) Team calibration: running the invitation
(20:43) Holding boundaries and identifying non-negotiables
(23:35) Real-life example of an invitation conversation
(27:33) Coaching vs. micromanaging
Learn more about Katherine Eitel Belt and the LionSpeak Leadership Academy:
https://www.lionspeak.net/
This episode was produced by Podcast Boutique https://www.podcastboutique.com
Check out the Growth Program Here
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
If you’ve ever reached the end of a packed clinic day wondering why every single problem somehow finds its way back to you, you’re not alone and you’re not broken. I’m Dr. Paul Etchison, and I’m talking about a leadership pattern that quietly traps dental practice owners: the rescuer trap. It looks like support. It feels like servant leadership. But it often turns you into the rate-limiting step and trains your team to wait for you instead of thinking.
We dig into why dentists fall into this habit (because we’re capable, we care, and we want things done right), and why it keeps a dental practice from scaling. When the doctor fixes everything, the team learns dependence, accountability gets fuzzy, and conflict resolution gets outsourced upward. I share a real practice story that exposed how unclear expectations can persist until the owner steps in, plus the mindset shift that helps your leads take problems into their own hands.
From there, we get practical: how to create psychological safety with “grace over guilt,” why discomfort is required for leadership development, and how to switch from rescuer to coach. You’ll hear specific coaching prompts to use when someone brings you an issue, how to give fewer answers without being “unhelpful,” and what it takes to build a team that can operate without needing you constantly.
If you want a practice that runs better with less doctor stress, subscribe, share this with an owner friend, and leave a five-star review. And if you’re ready for help, check out dentalpracticeheroes.com/transform or book a free strategy call at dentalpracticeheroes.com/strategy.
Check out the Growth Program Here
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
The best practices aren't built on systems and numbers — they're built on something that's easy to forget.
In this episode, Bree Groff breaks down why people are the backbone of a practice and how leaders can bring out their team's best. Working with teams at Google, Microsoft, and Pfizer, she's developed simple exercises and team practices that drive performance and bring fun to any size practice.
Topics discussed:
- The "performative exhaustion" trap
- What people need more than a paycheck
- The most underrated leadership role
- How to make work fun and show that you care
- Two simple tools that help teams connect
- Should you be friends with the people you lead?
This episode was produced by Podcast Boutique https://www.podcastboutique.com
Check out the Growth Program Here
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Technology in dentistry is moving faster than ever, and it's easy to feel like you're falling behind. AI is writing chart notes, robots are helping place implants, and there's a new company pitching you every day.
In this episode, Dr. Alan Mead and Paul discuss where dentistry is really headed, what's worth your attention, and what matters most even as the tools evolve.
Topics discussed:
- Microscope dentistry
- How tech in dentistry has changed over the past 30 years
- Getting patients to trust your treatment plan
- The dental task AI is about to automate
- Could robots actually replace dentists?
- Why you should beware of new AI tools
This episode was produced by Podcast Boutique https://www.podcastboutique.com
Check out the Growth Program Here
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
If you’ve ever looked around your dental office and thought, “Why am I the only one who cares?”, you’re not alone and you’re not crazy. We’ve felt that same disconnect between the emotional weight of practice ownership and a team that seems able to clock out and leave it all behind. That gap can turn into resentment fast, and it’s one of the quiet drivers of dentist burnout, poor practice culture, and constant frustration with accountability.
We dig into a hard truth in dental practice management: your team will never care the same way you do, because they don’t carry the same risk, debt, payroll pressure, and reputation stakes. But “they don’t care like an owner” doesn’t mean they can’t care deeply. The real issue is often the environment we create, especially when every decision funnels through us or through a single fixer on the team. That pattern trains dependence, kills autonomy, and leaves the owner carrying every problem, even on weekends.
From there we get practical about dental leadership. We talk about building connection outside of corrective conversations, making small relational deposits that help people feel seen, and creating psychological safety so reasonable mistakes become learning instead of fear. We also share why teams support what they help build, plus a simple framework to invite staff into solutions so they truly own results without needing equity. If you want more engagement, better communication, and a lighter emotional load as an owner, this gives you a clear starting point.
If you need help building an engaged team and a healthier dental office culture, reach out for a strategy call, and if this helps you, subscribe, share the episode with another practice owner, and leave a five-star review so more dentists can find it.
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
The most expensive report in your practice is the one you're not opening: the AR report.
This episode unpacks why your old AR keeps piling up and how to clean it up without losing patients or overwhelming the front desk. You'll learn how to collect what you're owed (and when to let go), spot problems before they spiral, and build systems that keep it from happening again.
Topics discussed:
- AR system failures and how to prevent them
- Collecting old AR without losing patients
- Patient AR vs. insurance AR
- The "zero statement" practice (and how to build one)
- Weekly metrics every owner should be tracking
This episode was produced by Podcast Boutique https://www.podcastboutique.com
Check out the Growth Program Here
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Your new hire isn’t “bad” after three days, they’re lost in your system. When we throw someone into a busy dental office with a login, a quick tour, and a vague “just ask questions,” we create office survival training. That is not onboarding, and it is one of the fastest paths to turnover, resentment, and the feeling that you can never keep a solid dental team.
I break down why dental experience doesn’t automatically translate into performance in your practice. Every office has a different pace, different expectations, different practice management software, and a different way of communicating with patients. Even talented, experienced people can struggle more when they feel pressure to prove themselves and don’t feel safe admitting what they don’t know. We talk about how inflated expectations and low psychological safety quietly destroy trust, and what to do instead if you want real employee retention.
Then we get practical: assign one trainer, not a whole department, and build an onboarding system that does not live in the brain of your best employee. I share how to create a simple training framework by role, set standards without scaring good people away, and use a 30-60-90 day onboarding plan so learning happens in the right order. The goal is a practice that runs smoother, trains faster, and keeps great people because the environment makes it safe to ask questions and grow.
If you want more structure like this in your dental practice management and leadership, subscribe, share this with a practice owner friend, and leave a five-star review so more dentists can find the show. What is the first change you will make to your onboarding this week?
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Your great employee just became a bad leader... what happened?
This episode unpacks why even the best employees aren't fit for leadership and how to tell if you've promoted the wrong person. From the traits that make a good lead to awkward demotions, you'll learn how to avoid expensive mistakes (and what to do when you've already made one).
Topics discussed:
- Why great employee struggle in leadership roles
- How to tell if someone's in the wrong seat
- The yearly leadership "invite"
- How to demote without losing them
- The accountability chart that takes you out of every decision
- An exercise that reveals how unclear your roles really are
- Skills that every lead needs
This episode was produced by Podcast Boutique https://www.podcastboutique.com
Check out the Growth Program Here
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Successful, functioning, but secretly miserable? There's a name for what you're feeling, and it isn't burnout.
In this episode, Dr. Corey Keyes, sociologist and author of Languishing: How to Feel Alive Again in a World That Wears Us Down, breaks down what's really happening when life looks good on paper but you feel “off.”
He calls it "languishing" — and you'll learn how to tell if this is you, the five things that can pull you out of it, and where to start once you know.
Topics discussed:
- The difference between burnout and languishing
- Why so many people are languishing
- Diagnostic criteria for languishing
- What older adults can teach us about relationships
- The five vitamins of flourishing
- Active vs. passive leisure (and the cost)
- The 14-question self check-in
Grab Dr. Corey Keyes’ book:
https://www.amazon.com/Languishing-Alive-Again-World-Wears/dp/0593444620
This episode was produced by Podcast Boutique https://www.podcastboutique.com
Check out the Growth Program Here
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
You’re alone in your office after hours, staring at the numbers, and you can feel it: the practice has more potential. The hard part isn’t the math. The hard part is saying “production goals” out loud without feeling like you’ve betrayed patient care or turned into a salesperson. We’ve been trained to talk dentistry, not revenue, so it makes sense that money talk can feel awkward, corporate, or even greedy.
We walk through a simple but powerful reframe for dental practice management: if you don’t define what production, growth, and profit mean, your dental team will define it for you, and it often turns into pressure, discomfort, and underpresented treatment. That discomfort leaks into case acceptance, financial conversations, and patient trust. Then we use three questions to anchor the conversation in ethics and confidence: do patients need what we recommend, do we do good clinical work, and do we take great care of people through the full experience? When those are true, presenting treatment becomes clarity, not manipulation.
From there, dental office metrics stop being “just numbers” and start representing value provided: pain relieved, teeth saved, disease treated, confidence restored. We also make the case that healthy dental practice profitability can improve patient care by funding better technology, training, team retention, and a calmer practice culture that isn’t desperate for every yes. If you want a stronger, more aligned team and sustainable dental practice growth, this is the mindset shift that makes the leadership conversations easier.
Subscribe to Dental Practice Heroes, share this with a practice owner who hates talking about money, and leave a review so more dentists can find it. What’s the one “number” you want your team to see as patient impact?
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Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
One strategy. An almost infinite ceiling. And most of your competitors aren't willing to do it.
In this episode, founder of The Dental Marketer Michael Arias breaks down the no-cost strategy he calls ground marketing. You'll learn what it actually takes to get results, from the exact scripts to use with local businesses to how to identify the person on your team built to run it.
Topics discussed:
- The REAL framework that makes ground marketing actually work
- What most people get wrong about ground marketing
- The apartment complex playbook
- What to say when you walk into a new business
- How to work events and fill your signup sheet
- The locations most owners overlook
- Traits the person in charge needs to have
- The mindset shift that helps you overcome rejection
Connect with Michael Arias:
https://thedentalmarketer.org/
Listen to The Dental Marketer podcast:
https://thedentalmarketer.site/podcast
This episode was produced by Podcast Boutique https://www.podcastboutique.com
Check out the Growth Program Here
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Most practices are either tracking nothing, tracking everything, or tracking the wrong things entirely — and the result looks the same: a busy practice you can't fully control.
This episode will tell you what metrics actually matter and what they're telling you about your practice. Learn how to track KPIs without getting overwhelmed, use data to find trends, and solve problems in your practice.
Topics discussed:
- KPIs to check every week
- What each metric say about your practice
- 4 scorecards for running your practice
- How to use KPIs to track team performance
- Leading vs. lagging indicators
- The dumbest data point in dentistry
- Why a dashboard you check monthly is useless
- The treatment plan acceptance trap
This episode was produced by Podcast Boutique https://www.podcastboutique.com
Check out the Growth Program Here
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Cancellations are up, no-shows are almost expected — and most owners are handling it the wrong way.
In this episode, Carrie Webber of Jameson Group walks through what every person in your practice can start doing today to keep patients on the schedule. You’ll learn exactly what to say to patients to get them to show up, the front desk mistake that costs you appointments, and the unexpected reason patients don’t follow through..l
Topics discussed:
- Three issues every practice is dealing with right now
- Why cancellations and no-shows have increased
- The first step to fixing a cancellation/no-show problem
- The strategy most owners try (and why it doesn’t work)
- Seven value-building skills every role needs
- The burnout problem hurting your patient experience
- How to audit your entire patient experience in one day
- The front desk mistake that loses patients before they book
- Power words that ensure patients show up
- The biggest obstacle to patients getting treatment
Connect with Carrie Webber:
https://jmsn.com
This episode was produced by Podcast Boutique https://www.podcastboutique.com
Title Options:
- Stop Charging Cancellation Fees — Do This Instead
- Say This and Watch Your No-Show Rate Drop
- The Words That Get Patients to Actually Show Up
- The One Phrase Your Front Desk Needs to Stop Saying
- Stop Saying This to Patients and Improve Your Cancellation Rate
Check out the Growth Program Here
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
There's one thing standing between you and a practice that runs without you: delegation. And you're probably doing it wrong — even if you have a leadership team in place.
In this episode, the DPH coaches break down the mistakes most owners make when they delegate and how to actually start getting things off your plate without everything falling apart. You'll get real examples of what it looks like to delegate the tasks that stress you out, from payroll to hiring, and everything in between.
Topics discussed:
- The difference between delegation and abdication
- Who belongs on a leadership team (and the role most owners get wrong)
- The mental side of delegation most owners ignore
- How to figure out what to delegate first
- The follow-up habit that keeps everything on track
This episode was produced by Podcast Boutique https://www.podcastboutique.com
Check out the Growth Program Here
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Your practice feels maxed out, but you’re not ready to build more operatories or move locations. So what’s the lever most owners ignore? Hours. We talk through why adding evenings or Saturdays sparks instant fear in dental teams, and how to lead that change without breaking trust, creating burnout, or wrecking your culture.
We share the shift design that makes expanded hours feel fair: stop treating the day schedule as “normal,” rotate intentionally, and start small so the team can experience the upsides. We also dig into how to present the change so it lands as better patient access and more flexibility, not “work later and work more.” If you’ve ever worried that one resistant team member could derail the whole plan, we address that head-on with a practical leadership stance you can actually use.
Then we zoom out to the business side of dental practice growth. If you want to hire an associate in a smaller office, the math matters: hygiene capacity, production hours, and new patient flow. We unpack why simply sliding over a chair can make you less profitable, and why split shifts and expanded hours often create the room you need without adding square footage. We even share real-world results from high-performing small-op offices that prove the model can work.
If you found this helpful, subscribe for more practice owner strategies, share it with a dentist friend who’s stuck at capacity, and leave a review so more owners can find the show. What hours change would move the needle most for your practice right now?
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Don't let all your marketing dollars go to waste… Because if you're chasing patients instead of focusing on their experience inside your practice, they may be.
Dr. Lior Tamir has built a practice doing close to $1M per chair while spending under $3K/month on marketing. In this episode, he shares exactly how he did it — from the patient experience details most owners ignore to the follow-up gap costing most practices serious revenue.
Topics discussed:
- Why marketing isn’t enough to grow a practice
- The unconventional moves that differentiated and grew his practice
- How small details compound into long-term retention
- Patient touchpoints that drive organic growth
- Why you should invest in technology (and what to buy first)
- How to unlock hidden revenue in your practice
Learn more about The Dental App:
https://www.thedentalapp.com/
This episode was produced by Podcast Boutique https://www.podcastboutique.com
Check out the Growth Program Here
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Tired of strong opinions and weak evidence running your schedule? We put everyday practice debates under the microscope and share simple experiments that turn gut feelings into clear decisions. From no-shows to network choices, we break down quick tests you can run this month to cut waste, improve flow, and protect production.
If you want a practice that improves by design, not by accident, this is your playbook for fast, low-lift experiments that build a culture of curiosity and measurable results. Subscribe, share with a colleague who loves data, and leave a review telling us the first test you’ll run.
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Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
We break down why a “slammed” front desk is often a symptom of broken systems, not true patient volume. We show how tighter first conversations, better phone control, and clearer financial expectations eliminate repeat work and reduce burnout.
• redundant admin work as the hidden killer of efficiency
• cancellations as an upstream conversation problem that creates multiple downstream tasks
• phone training as the difference between long meandering calls and confident appointment closes
• clear financial presentations to prevent repeated questions and follow-up work
• a leadership mindset shift from hiring to system precision
• a baseline staffing metric of collections per full-time front desk team member
• collecting the full patient portion at scheduling to reduce no-shows and friction
• homework question for the team to identify repeat tasks and remove them at the source
So if that's something that interests you, please reach out to us, set up a strategy call. Let's talk about it.
And if you like what you hear, please give a five star review on Apple for the podcast.
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Exhausted, underproducing... but busy. Sound familiar? Instead of grinding away, you could be building a $1.5 million practice with just two procedures a day.
In this episode, the DPH coaches break down block scheduling, guardrails that keep low-dollar procedures from stacking up, treatment planning benchmarks, and how to coach your team into building a profitable schedule — not just a full one.
Topics discussed:
- Why a packed schedule doesn't always equal a profitable one
- The real reason your days feel chaotic
- Block scheduling: how to protect your time
- Where low-value procedures belong in your schedule
- What a $1.5M production schedule looks like day-to-day
- How to diagnose what’s wrong with your schedule
- Four reasons you have a bad schedule
- How to audit and coach your team without drama
- The leadership mindset shift that ties it all together
This episode was produced by Podcast Boutique https://www.podcastboutique.com
Check out the Growth Program Here
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
We challenge the reflex to hire an associate or build more operatories when the real issue is low efficiency and weak utilization. We break down the numbers that reveal the true bottleneck and the practical steps that raise production and profit without adding fixed costs.
• why most “space problems” are really efficiency problems
• the core rule: do not build a bigger box for a broken system
• real-world production per operatory examples and why benchmarks can be too low
• expanding hours as the fastest way to increase utilization
• the associate trap and how extra providers can reduce profitability
• the minimal acceptable production floor of $650 per hour and why owners should aim higher
• identifying constraints: new patient flow, hygiene pipeline, procedure time, scheduling
• how block scheduling can drive rapid production gains
• using evening hours to improve access without increasing overhead
• three questions to answer before expanding: DPH, hygiene coverage, fully utilized hours
Go to dentalpracticeheroes.com/slash strategy.
Check out the Growth Program Here
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
The difference between associates producing $8K a day versus $1.4K a day? It has nothing to do with clinical skill.
In this episode, the DPH coaches explain why building rapport with patients is the foundation of case acceptance. You'll learn how to coach your associates without pushing them away, a 2-minute exercise that makes patient conversations feel more natural, and how to work as a team to build trust before the doctor even walks in.
Topics discussed:
- When associates don’t want to build rapport
- A simple exercise to build patient connections
- The cost of poor treatment planning
- How to explain rapport to associates in a way that gets buy-in
- How to build trust before the doctor walks in
- Conversation starters that actually feel natural
- The right way to coach associates (& why it’s a non-negotiable)
This episode was produced by Podcast Boutique https://www.podcastboutique.com
Check out the Growth Program Here
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Your team probably isn’t “full of problems.” More often, your standards are invisible. When we expect people to “act like adults” but never define what that means in a dental office, we get frustration, gossip, and the same performance issues on repeat. I’m Dr. Paul Etchison, and I’m sharing one of the most effective leadership exercises I’ve used to create immediate clarity and shift our dental practice culture fast.
We start with a simple idea: culture is like a garden. If all you do is pull weeds like negativity, laziness, rudeness, and defensiveness, you’ll stay stuck reacting forever. Instead, we intentionally plant the traits we want like reliability, accountability, helpfulness, positivity, and fun. I break down exactly how we ran this as a team exercise using live input, how we grouped the answers, and why the “everyone agrees” moment is where momentum starts. Once expectations are spoken, the drama fades because feedback becomes principle-based, not personal.
Then we dig into the culture divider that changes everything: accountable versus defensive. I explain how defensiveness turns simple coaching into exhausting debates, why that drains leaders, and how a shared language makes it easier to call behaviors out without shaming anyone. If you care about dental practice management, team accountability, and building a practice that runs without you as the bottleneck, this is a practical, repeatable way to get there.
Subscribe for more dental leadership strategies, share this with a practice owner who needs it, and leave a review so more teams can find it. What’s one trait you want your culture to be known for?
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
You’re collecting millions, producing like crazy, and still giving away a massive chunk to taxes every single year. That usually isn’t just a tax problem — it’s a planning problem.
In this episode, CPA Seth Peabody walks through the strategies that have helped his clients save serious money (at least $50K), why many dentists never hear about them, and what proactive tax planning actually looks like.
Topics discussed:
- Tax filing vs. tax planning (and why the difference is important)
- Signs you've outgrown your CPA
- Tax strategies most CPAs never bring up
- What’s changed in 2026: bonus depreciation and the SALT cap
- How to be proactive and avoid surprise tax bills
Connect with Seth Peabody:
https://www.itxre.com/
This episode was produced by Podcast Boutique https://www.podcastboutique.com
Check out the Growth Program Here
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
The fastest way to lose a patient’s trust isn’t a clinical mistake, it’s a rushed vibe. We’ve all had a “nearly perfect” experience where the ending spoiled it, and that same psychology shows up every day in dentistry. Patients don’t have a spreadsheet in their head measuring cost per minute. They’re measuring whether they felt heard, safe, and cared for, and they’ll decide your value based on that feeling.
We walk through how to move fast clinically without making your dentistry feel cheap. Efficiency is a gift when it’s intentional, built through systems, repetition, team calibration, technology, and smart block scheduling. But speed paired with frantic energy can trigger doubt: Did they really take their time? Did they miss something? The fix is simple and powerful: slow down at the beginning, stay focused and efficient in the middle, then slow down again at the end and let the patient decide when the visit is over.
You’ll get a practical chairside framework for premium patient experience, including what to say before you lean them back, how to avoid distracting side conversations during treatment, and a clear closing flow that boosts case acceptance, referrals, reviews, and patient loyalty. We also flag the areas where looking fast will always hurt you, especially exams and cleanings, because patients need to feel thoroughness there.
If this helps you, subscribe so you don’t miss what’s next, share it with a dentist friend who runs behind, and leave a quick review so more practice owners can find the show.
Check out the Growth Program Here
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
You don't have a scheduling problem. You have an efficiency problem.
This episode breaks down the efficiency gaps standing between you and $1,200-per-hour production. Dr. Aaron Nicholas shares one exercise that could cut your crown prep time by 50% or more, a simple room setup method to save time (and stress), and his protocol for eliminating the biggest time suck in dentistry.
Topics discussed:
- Why your schedule isn’t the problem (and the real culprit)
- The exercise that cuts crown prep time by 50%
- A room setup method that helps you and your team
- The biggest time suck in dentistry and how to fix it
- How to get in and out of a hygiene exam in under 5 minutes
- Tips for evaluating and improving your efficiency
- Same-day add-on production
Connect with Dr. Aaron Nicholas:
https://www.mondaymorningdentistry.com/
https://www.mondaymorningdentistry.com/endosurvey
Get your free resources to start implementing these strategies: https://www.mondaymorningdentistry.com/resources
This episode was produced by Podcast Boutique https://www.podcastboutique.com
Check out the Growth Program Here
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Tired of every decision and every problem running through you? You don't need a bigger team — you need a leadership team.
In this episode, the DPH coaches share why building a leadership team was the single best move they've made as an owner. They break down how to start one even if you only have 4-5 team members, how to delegate without blowing things up, and the one thing you need to do if you want your team to lighten your load.
Topics discussed:
- How leadership teams transform a practice
- The exercise that instantly creates clarity on your team
- Should you share your P&L?
- How to start a leadership team in a small practice
- How to choose the right people for your team
- Training, SOPs, and building trust
This episode was produced by Podcast Boutique https://www.podcastboutique.com
Check out the Growth Program Here
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
You end a whirlwind clinical day feeling like a champ, until the production report steals the win. We’re tackling the real metric that decides your freedom: dollar per hour. When you stop chasing raw revenue and start engineering each hour for high yield, your schedule calms down, profits rise, and time off stops feeling expensive.
We lay out concrete targets you can actually hit: $650 per hour as the floor for associates and general clinicians, and $1,000–$1,200 per hour for owners who tighten systems and add selective high-value work. Then we make it practical. You’ll hear fast, repeatable benchmarks for core procedures—class II composites in 15-minute bites, crown plus buildup and delivery inside an hour, night guards with five minutes of doctor time—that show how small changes stack into big hourly gains. Extractions become strong earners when paired with ridge preservation, and we unpack the timing traps that keep molar endo at $500 per hour instead of $1,400, including access, patency, and a crisp obturation “dance” with your assistant.
Walk away with a simple audit: total collected production divided by doctor clinical hours over the last two weeks. If you’re under target, pick one procedure to improve this week by trimming time, delegating steps, or adjusting your mix. Subscribe for more systems that trade chaos for clarity, share this with a colleague who needs a calmer schedule, and leave a quick review so we can help more practice owners design the life they want.
Check out the Growth Program Here
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Feeling like you've run out of marketing ideas? This episode is full of creative, low-cost ideas that actually work — real strategies they've used to bring in patients without discounting or outspending the competition. You'll learn how to get new patients without spending more on ads and why the best strategies are free.
Topics discussed:
- Creative marketing ideas that work
- Marketing strategies that cost no money
- The unexpected moves that build patient loyalty and get new patients
- Marketing fails (and strategies to avoid)
This episode was produced by Podcast Boutique https://www.podcastboutique.com
Check out the Growth Program Here
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Anxiety, uncertainty, and small frictions in the waiting room can quietly drain trust before a patient ever reaches the chair. We walk through three simple, high‑leverage touch points that transform those first minutes into a calm, intentional start: orienting new patients to amenities and next steps, acknowledging delays with a clear time estimate, and setting expectations for early arrivals so the experience feels fair. These moves are easy to teach, quick to execute, and proven to raise referrals, boost case acceptance, and earn better reviews.
Throughout, we connect these micro‑moments to macro outcomes: stronger trust, smoother visits, and higher acceptance of treatment recommendations. You’ll leave with a mini playbook you can implement today—roles, timing triggers, and language that fits a modern, patient‑centered dental practice. Want help building a complete, scalable experience system that runs without you? Book a free strategy call at dentalpracticeheroes.com/strategy, and if this episode helps, subscribe, share it with a colleague, and leave a quick review so more owners can find it.
Check out the Growth Program Here
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
You know clinical inside out, but the front desk? It's a black box — and probably where you're losing the most money.
In this episode, Dr. Paul Etchison speaks with Kiera Dent, founder of The Dental A Team, about how you can get your front office under control without becoming an insurance and billing expert. You'll learn the core KPIs you should always be tracking, how to balance competing priorities, and how to spot the red flags that your front office is silently costing you money.
Topics discussed:
- Why the front desk is so chaotic in most practices
- How much you actually need to know about billing and insurance
- Signs that your front office is costing you money
- The 3 KPIs your front desk should hit daily and monthly
- How to build a visible scoreboard and accountability culture
- Why most teams aren’t bought in (and how to change it)
This episode was produced by Podcast Boutique https://www.podcastboutique.com
Check out the Growth Program Here
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Ever watch a full day turn into Swiss cheese before 9 a.m.? We’ve been there—and we found a fix that didn’t rely on bigger fees or tougher forms. Our hygiene cancellations fell from 15% to 5% when we stopped leading with penalties and started leading with conversations that make appointments feel scarce, personal, and important.
If you’re tired of last‑minute holes and tense phone calls, start with the words your team uses before anyone thinks about canceling. Subscribe, share this with a colleague who hates no‑shows, and leave a quick review telling us your toughest cancellation scenario—we’ll tackle it in a future episode.
Check out the Growth Program Here
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Startup or acquisition... how do you choose? Between horror stories and conflicting advice, it’s hard to get a straight answer. This episode breaks them down in a way that actually helps you decide (and avoid getting set back years). You'll learn what to look for during the due diligence process, the non-negotiables that determine success, and the number one factor for growth.
Topics discussed:
- The pros and cons of starting a practice from scratch
- Why acquisitions can turn into “pseudo startups”
- Due diligence and red flags most buyers miss
- Important factors that drive practice growth
- Leadership challenges and turnover after an acquisition
- What matters more than location, capacity, and team culture
This episode was produced by Podcast Boutique https://www.podcastboutique.com
Check out the Growth Program Here
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
What if the reason you don’t feel wealthy has nothing to do with your income and everything to do with how your practice runs without you? We unpack why so many high-earning dentists still feel one bad month from disaster and lay out a clear path to replace anxiety with real freedom.
If you’re ready to swap bigger numbers for better systems and design a practice that supports your life, not the other way around, this one’s for you. Subscribe, share with a colleague who needs a reset, and leave a review to help more dentists find practical, freeing strategies that work.
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
The loan bill hits before your handpiece warms up—and it’s bigger than your first apartment. We sat down with Dr. Alan Mead of the Very Dental Podcast to unpack the sticker shock of modern dental education, the real math behind associate versus owner income, and how to build skills that actually move your take-home. No five-step frameworks, just honest stories, practical tactics, and plenty of laughs to keep it human.
We start with the big question: is dentistry still worth it when new grads face $4–5k monthly payments? From there, we break down the critical early decisions—whether to chase ownership for upside or remain an associate and become indispensable. You’ll hear why leadership and communication pay as well as implants and endo, how to structure CE so it pays you back, and what case selection looks like when you need wins fast. We also talk about DSOs: why they can accelerate skill development and production, and how to spot the burnout traps before they grind your spark into dust.
Skill building is a theme throughout: stacking meaningful repetitions, documenting questions in real time, and cornering instructors until ambiguity dies. We share the value of curation—picking a clear clinical lane, aligning your systems and team, and letting focus become your competitive edge. Along the way, we swap dental school war stories, joke about dentists opening doomed restaurants, and remind ourselves that humor is a survival skill when the numbers get heavy.
Whether you’re a new dentist staring down a $500k note or a seasoned clinician wondering if ownership still makes sense, you’ll leave with a clearer playbook: pick a lane, get the reps, invest in communication, and let the value drive the income. If you’re ready to design a practice that buys back your time and sanity, subscribe, share this episode with a colleague, and leave us a review—then book a strategy call at dentalpracticeheroes.com/strategy.
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Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
A last-minute cancellation shouldn’t hijack three hours of your day. We dig into a simple shift—pre-collecting before you schedule—that lowers AR, slashes cancellations, and gives your front desk a calmer, cleaner workflow without awkward money talks at checkout.
By the end, you’ll have the words, the rules, and the check-ins to make pre-collections stick—and a team that sees it as clarity, not conflict. If this helped, follow the show, share it with a colleague who needs fewer no-shows, and leave a quick five-star review to help more practice owners find it.
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Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Tired of feeling like growth is always easier for someone else? We pull back the curtain on the real pivot point in practice ownership: not a lucky break, better reimbursements, or a unicorn office manager, but a clear decision to lead as CEO. Once that identity shifts, everything changes—how you spend your time, what you tolerate, how your team shows up, and how fast the numbers move.
If you’re ready to stop reacting and start designing a team-driven, profitable practice with real freedom, join me for a live, virtual training that’s recorded for replay: dentalpracticeheroes.com/freedom. Subscribe, share this with a colleague who needs the push, and leave a review telling us the one thing you’re done tolerating. Your next chapter starts with a choice.
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Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Feeling overworked and underpaid even when your schedule is jammed? Paul breaks down the three decisions that turned a frantic, low-margin grind into a calmer, higher-profit practice: force capacity with DPH block scheduling, reclaim CEO time by understanding owner profit, and build a leadership team that truly insulates you from daily fires.
If you’re ready to stop sprinting through composites and start running a business that serves your life, this conversation lays out the playbook: intentional scheduling, owner-first economics, and a leadership team that frees you to lead. Subscribe, share with a colleague who’s stuck at the chair, and leave a review with the one change you’ll make this week.
Click here for the 3 day seminar
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Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Staring at your AR and seeing chaos instead of clarity? We’ve been there, and we built a simple path out. We walk through a practical, three-part framework that turns one scary number into a clear diagnosis, so you know what to fix first and how to keep cash flowing without drama.
If your AR feels like a magic eye poster, this is your focusing lens. Walk away with a short checklist, clear ownership, and a plan to make cash flow predictable. If this approach helps, subscribe, share it with a colleague, and leave a five-star review to help more practice owners find it. And if you want hands-on help building these systems, grab a free strategy call at dentalpracticeheroes.com/strategy.
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Running a practice with your spouse can be your biggest advantage… or your biggest stressor.
In this episode, husband and wife team Trent and Hope Neisen share how they've made it work through big transitions, burnout, and the day-to-day challenges of running a practice. You'll hear how they handle the hard days, maintain boundaries in the office, and stay aligned as leaders of the practice.
Topics discussed:
- Defining your role of clinical vs. office manager
- How they handle disagreements and stay aligned
- How Trent reduced his clinical days and managed burnout
- Boundaries that protect the relationship and prevent burnout
- The challenges and rewards of working with family
- Where spouse teams can get outside support
This episode was produced by Podcast Boutique https://www.podcastboutique.com
Check out the Growth Program Here
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
You start the year with big intentions, but end up back in autopilot mode. Sound familiar? This episode breaks down why good goals fall apart, especially in growing practices.
The DPH coaches share how you can reset, refocus, and make sure this year doesn’t end with you right back where you started. From setting the right goals to building a leadership team you can rely on, you'll learn how to turn big goals into clear, actionable steps that help you create the life and practice you actually want.
Topics discussed:
- Why most practice owners' goals fall apart
- How to plan intentionally and actually reach your goals
- The move that gets you out of autopilot
- 6 questions that help you build a plan for the new year
- How to audit your progress throughout the year
- Why vision and values are non-negotiable leadership tools
- How to align personal goals with practice goals
This episode was produced by Podcast Boutique https://www.podcastboutique.com
Check out the Growth Program Here
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Ever set a production goal that felt exciting, then realized the math didn’t support it? We walk through a clear, no-fluff framework that turns revenue wishes into achievable targets by anchoring everything to one number: dollar per clinical hour. From there, we test whether your current systems can carry that load—diagnosis habits, treatment acceptance, and patient volume—and show how small, targeted adjustments create outsized gains without adding chaos to your week.
We start by reverse-engineering annual revenue into a realistic hourly target and explain why that figure becomes your true north for scheduling, staffing, and time off. Then we dig into the three levers of growth. First, diagnosis: how to set ethical, consistent criteria, present risk clearly, and avoid the trap of under-diagnosing teeth at obvious risk of catastrophic fracture. Second, case acceptance: practical scripts and front-desk tactics for surfacing objections, clarifying value, and making financing easy so more patients say yes to care they need. Third, volume: when and how to expand through marketing, better phone conversion, airtight recall, and full hygiene capacity without burning out your team.
The payoff is predictability. We show how to translate your dollar-per-hour into a block schedule that builds steady production days rather than volatile peaks and valleys. By aligning each provider—including hygiene—to a defined target and a purpose-built template, you reduce stress, hit goal consistently, and reclaim control of your calendar. You’ll walk away ready to set numbers that make sense, diagnose with confidence, lift acceptance with simple training, and choose whether to grow through volume—on your own terms.
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Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Most dentists push for a yes right now. We take a different path and show how planting a clear, respectful seed today leads to an easy yes at the next visit—no pressure, no awkward sales pitch, just a plan the patient helped shape. Using four common scenarios—SRP hesitation, x-ray refusal, cracked teeth without symptoms, and adult crowding—we walk through the exact words, visuals, and boundaries that turn doubt into acceptance.
Enjoy the strategies? Subscribe, share with a colleague, and leave a quick review on Apple Podcasts. If you want personal guidance for your team, book a free strategy call at dentalpracticeheroes.com/strategy.
Check out the Growth Program Here
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Before you spend another dollar on marketing, look at this first: your phones. Most practices assume their staff has it handled because calls are coming in and the team feels busy, but missed calls and poor phone systems could be costing you more new patients than you realize.
In this episode, the DPH coaches explain how to audit your phone systems, reduce missed calls, and get more new patients on the schedule. You'll get ideas for simple workflows and automation tools that keep calls from slipping through the cracks.
Topics discussed:
- The most overlooked KPI in most practices
- How to use phone trees, auto-attendant, and automatic texts
- Phone training and the nine most common call scenarios
- Why you should prioritize new patients and emergencies
- KPI benchmarks and what every practice should track
- How to create a culture where phones are prioritized
- Why practices always need new patients
This episode was produced by Podcast Boutique https://www.podcastboutique.com
Check out the Growth Program Here
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Rising costs don’t have to automatically mean less profit. If your supply spend is sitting around 7–8%, this episode will show you how your practice can get group-level pricing and support without selling or partnering with a DSO.
Jeff Cellucci of MB2 Dental introduces Carabelli Club as an option for people who want all the benefits of a group without the commitment. That means group-level pricing, vetted vendors, and a simpler way to order everything your practice needs!
Topics discussed:
- How dentistry and the DSO space has changed
- Why MB2 Dental’s partnership model differs from traditional groups
- The benefits of joining a DPO like MB2 Dental
- What Carabelli Club offers practice owners
- How you can reach 5% supply spend or less
- “Same-store” growth and why it matters
Sign up for Carabelli Club today with code HEROES26 to get 4 FREE MONTHS with your membership! https://www.carabelliclub.com/
This episode was produced by Podcast Boutique https://www.podcastboutique.com
Check out the Growth Program Here
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Ever feel like your practice is stuck on repeat, fighting the same fires while your stress keeps rising? We get honest about why that happens and how to stop it—by freeing your leaders from task overload, building systems that hold, and protecting the time required to actually lead. When owners and department heads operate in reactive mode, the practice can’t scale. The fix isn’t hustle; it’s structure.
If you’re ready to set up a leadership team with clear roles, evaluations, and playbooks, let’s talk. Subscribe, share this with a colleague who’s stuck in reactive mode, and leave a review to tell us which task you’ll delegate first.
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Sex questions, angry patients, and a staff meeting joke gone wrong — welcome to dentistry.
In this episode, the DPH coaches share the weird, unexpected, and straight up awkward moments that have tested their leadership and their staff. Their stories highlight how you can respectfully handle uncomfortable situations in your practice and continue to lead even when things get messy.
Topics discussed:
- Henry’s awkward break room moment
- How to handle explicit questions from patients
- The joke that taught Paul a lesson
- How to talk to employees about co-workers’ complaints
- Running into former employees outside the practice
- What to do when a patient gets out of control
- The “nice to doctor, rude to staff” patient
- Holiday party chaos and how to control it
This episode was produced by Podcast Boutique https://www.podcastboutique.com
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Ever feel like no matter what you change in the practice, you’re “wrong”? Push too hard and the team melts down. Stand still and nothing improves. We break the cycle by showing how to make progress without chaos: one focused change at a time, packaged around a clear outcome, supported by micro check-ins, and closed with a real finish line your team can trust.
If you’re ready to roll out systems at the right pace and build a team that embraces improvement, subscribe, share this episode with a colleague, and leave a quick review. Want hands-on help and a custom plan? Book a free strategy call at dentalpracticeheroes.com/strategy.
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
We work hard to build wealth, but are you taking the time to actually protect it? Yes, you have insurance and have established an LLC, but that doesn't mean you're covered.
In today’s episode, expert Gary Harker of Legally Mine shares three simple asset protection moves you can make right now to protect your money, lower your risk, and stop bleeding money in taxes. You’ll get ideas for building wealth for your kids and simple ways to get proactive so you can keep more of what you earn!
Topics discussed:
- The truth about lawsuits in dentistry
- The biggest misconceptions about insurance and LLCs
- How to separate your business and personal assets
- Three simple asset protection moves you can do right now
- The importance of trusts and estate plans
- Strategies to reduce your tax burden and protect your wealth
- The surprising reason you shouldn't hire a dental CPA
- How to start the process and talk to your CPA
SET UP A CONSULTATION WITH GARY @ LEGALLY MINE CLICK HERE
This episode was produced by Podcast Boutique https://www.podcastboutique.com
Check out the Growth Program Here
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Most practices don’t fail for lack of systems—they fail because accountability shows up late, tense, and inconsistent. We unpack a practical way to fix that with the CVI method—curiosity, validation, and invitation—so your team follows through without fear, defensiveness, or drama. You’ll hear why “laminated” SOPs stall, how delayed feedback normalizes noncompliance, and how reframing protocols around patient outcomes and team fairness wins real buy-in.
If this resonated, share it with a colleague, subscribe for more practical leadership tools, and leave a 5-star review on Apple Podcasts so others can find the show. Got questions or want support? Book a free strategy call at dentalpracticeheroes.com/strategy.
Check out the Growth Program Here
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Struggling to hit production goals despite a packed schedule? In this episode, we get into the root issue of why your production is falling short and the mistakes you probably don't know you're making. Learn which appointments are practice killers, when block scheduling doesn't work, and how to design a schedule that can hit $1,200 per hour!
Topics discussed:
- Why you’re busy but underproducing
- How to implement block scheduling
- Who shouldn’t use block scheduling and what to do instead
- The bottlenecks in your day that keep production low
- How to train your team to schedule patients
- Small changes that improve the flow of your day
- Procedure time benchmarks
This episode was produced by Podcast Boutique https://www.podcastboutique.com
Check out the Growth Program Here
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Ever feel like your checklists are getting longer while your problems get louder? We shine a light on the quiet force that stalls growth in so many dental practices: the truth everyone knows but no one says. Borrowing the concept of “mokita,” we explore how unspoken issues infect culture, erode patient experience, and drain profit—then we show you how to end the silence without blowing up your team.
We walk through a simple, repeatable framework for tough conversations: Ask permission, State how you feel, Share the issue clearly, and Seek to understand. You’ll hear how this approach lowers defensiveness, creates psychological safety, and replaces gossip with honest dialogue. From chronically late hygiene schedules to front desk friction, we unpack how to distinguish a process problem from a conversation problem, and why addressing the latter first makes your systems actually work. Real-world examples reveal how a single candid talk can outperform a dozen SOP tweaks.
By the end, you’ll have a practical script for tackling your biggest cultural bottlenecks and a weekly challenge to surface one mokita and resolve it. Expect fewer energy leaks, stronger accountability, and a smoother, more profitable practice that runs on trust. Ready to lead with clarity and courage? Listen now, then share the first hard conversation you’ll start today—and subscribe for more tools to build a team-driven practice.
Check out the Growth Program Here
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Every time a team member asks for a raise, the pressure is instant — but it doesn’t have to be. In this episode, find out how to talk money with your team, set clear expectations, and lead raise conversations without it getting awkward. We explore inflation, bonuses, and systems that give your team a clear path for growth without blowing up your payroll. Listen now to take the stress out of every raise decision!
Topics discussed:
- The trap of throwing money at problems
- Mistakes owners make when asked for a raise
- Henry's dental assistant ladder and pay scale
- How to avoid losing team members when you say “no”
- How bonuses impact pay decisions
- How to handle the inflation and market pay argument
- How to stay competitive and keep team members happy
This episode was produced by Podcast Boutique https://www.podcastboutique.com
eams
Check out the Growth Program Here
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Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
If you’ve ever felt like the glue holding your practice together, this conversation will challenge that belief and give you a new playbook for freedom. We unpack a counterintuitive idea—the Void Principle—where you stop filling every gap so your team has to step in, decisions spread, and systems mature. Through the story of Dr. Lance, a high-output dentist who cut his clinical days and raised income yet still feared taking more time off, we show how real autonomy arrives only when the owner steps back on purpose.
Ready to trade heroics for a practice that runs without you? Subscribe, share this with a colleague who needs it, and leave a quick five-star review to help more owners find the show. Want personalized help designing your freedom plan? Book a strategy call at dentalpracticeheroes.com/strategy.
Check out the Growth Program Here
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Most dental offices don’t have an office manager problem—they have a role definition problem. We promoted the best front desk performer, gave them a title, and then left them buried in tasks with no roadmap for leadership. In this conversation, I share the exact KPI-based bonus system that transforms a “super admin” into a true leader who aligns team behavior with the practice’s goals and delivers measurable growth.
Ready to align behavior with results and build a practice that runs without you? Subscribe, share this episode with a fellow practice owner, and leave a review to tell us which KPI you’re prioritizing next.
Check out the Growth Program Here
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Trying to be the super GP who does every procedure might be making your practice harder than it should be. In this episode, Dr. Alex Sharp explains how specializing not only helps you create a model that's easier to market and scale, but also lets you spend more of your time doing the dentistry you actually enjoy. Hear where the GP model still works, how to specialize in an existing practice, and what the future of dentistry looks like!
Topics discussed:
- Alex's journey from associate to practice owner to CEO
- The benefits of niching down for dentist and patient
- Why your marketing isn’t working and what to do instead
- 3 key factors for a successful denture/implant practice
- Hiring for implants: doctor fit and the dentist’s role
- What’s changed and where dentistry is going
Learn more about Shared Practices Group: https://sharedpracticesgroup.com/
Listen to The Full Arch Podcast: https://thefullarchpodcast.com/
This episode was produced by Podcast Boutique https://www.podcastboutique.com
Check out the Growth Program Here
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Ever feel like your day moves at the speed of the slowest checkout lane? We unpack the hidden inefficiencies that quietly drain hours, stress your team, and shrink profit—then replace them with simple, durable systems that make your practice feel calm, fast, and predictable.
We start with the most common culprit: unprepared operatories. You’ll hear how to standardize rooms for the 90% of procedures you do most, set visual par levels, and stop the scavenger hunts that interrupt care. From there, we attack duplicate admin work—re-explaining fees, reprinting treatment plans, and rescheduling canceled visits—and show how firm pre-collection policies and clean financial consent cut out second touches. The result is less confusion for patients and fewer fire drills for your front desk.
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Are you ignoring a crucial part of your practice? In this episode, we’re talking about the front desk. It’s one of the most overlooked areas in dentistry, yet can also make or break case acceptance and production. Tune in to learn how to train your front desk to talk money, close treatment, and follow up the right way!
Topics discussed:
- Why training is crucial for front desk
- Do you need a treatment coordinator?
- Key factors to closing treatment
- Follow-up systems that boost case acceptance treatment
- How to coach your team and set them up for success
This episode was produced by Podcast Boutique https://www.podcastboutique.com
Title Options:
- The #1 Case Acceptance Bottleneck Dentists Ignore
- You’re Losing Cases at the Front Desk — Here’s How to Fix It
- Stop Ignoring the Front Desk (It’s Costing You Thousands)
- How to Train Your Front Desk So Patients Say Yes
- The Front Desk Training Every Dentist Skips (And Pays For)
Join our Newest and Best Coaching Program, Click Here for More Information
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Ever follow a GPS with total confidence only to realize it’s steering you the wrong way? That’s how ownership can feel when mindset traps masquerade as good guidance. We dig into three hidden patterns that quietly create burnout for dental practice owners and map out a better route built on leverage, systems, and leadership.
Learn how to make more money on less days! Register for the 3 Day Virtual Practice Freedom event at https://www.dentalpracticeheroes.com/freedom
GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.
https://www.dentalpracticeheroes.com/playbook
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
What if the biggest reason patients delay necessary care isn’t price or insurance, but the quiet doubt in our own voices? We dig into the hidden driver of case acceptance—front desk mindset—and show how two simple defaults transform conversations at checkout: assume the patient can afford the treatment and assume the patient wants the treatment. When that belief is solid, tone, body language, and word choice snap into place, and patients feel confident moving forward.
Learn how to make more money on less days! Register for the 3 Day Virtual Practice Freedom event at https://www.dentalpracticeheroes.com/freedom
GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.
https://www.dentalpracticeheroes.com/playbook
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
When team members push back on production or growth, it’s rarely about the numbers or your systems... it’s about clarity. True buy-in comes from showing your team why growth matters and how it benefits everyone, not just the practice. In this episode, learn how to create true alignment with your team, track the right metrics, and talk about money and growth without sounding like a greedy owner!
Topics discussed:
- Why teams are resistance to change
- How to align your team around a shared vision
- Leading vs. lagging indicators of success
- Setting boundaries and non-negotiables
- Tips for talking about money without sounding greedy
- How transparency drives team buy-in
This episode was produced by Podcast Boutique https://www.podcastboutique.com
Learn how to make more money on less days! Register for the 3 Day Virtual Practice Freedom event at https://www.dentalpracticeheroes.com/freedom
GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.
https://www.dentalpracticeheroes.com/playbook
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
A crowded calendar can look like success, but what if it’s hiding slow service, low-yield work, and profit slipping through the cracks? We pull back the curtain on the “packed restaurant” illusion and share a clearer measure of health: dollar-per-hour production. By focusing on adjusted production per hour, you can design days that hit your goals on purpose, not by accident, and reclaim time without sacrificing revenue.
We get specific about how to shift from busy to profitable. You’ll hear the simple math that compares an eight-hour day of fillings to a four-hour block of crowns—and why the latter can be four times more profitable in half the time. We dive into DPH block scheduling, setting minimum dollar values for key slots, and limiting low-dollar procedures so your schedule tells the truth. We also tackle the hidden cost of cancellations: the empty operatory that quietly halves profitability. From pre-collecting and firm policies to waitlists and same-day rescue protocols, we show how to protect high-value time and stabilize your week.
Learn how to make more money on less days! Register for the 3 Day Virtual Practice Freedom event at https://www.dentalpracticeheroes.com/freedom
GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.
https://www.dentalpracticeheroes.com/playbook
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
You have the income, the title, even a great team, but still feel trapped. Sound familiar? This episode with Dr. Richard Low will help you take a step back and understand what’s behind your burnout — and how to fix it.
We talk about his decision to leave his 35-office DSO to save his marriage and mental health, why isolation makes burnout worse, and what you can do to get out of the cycle of guilt and overwhelm. Tune in for much-needed advice and perspective on recovery, purpose, and finding yourself again!
Topics discussed:
- Dr. Richard Low’s early success in dentistry
- How success led to burnout, depression, and feeling trapped
- The wake-up call that led him to leave his group
- Why so many practice owners struggle to make a change
- What to do when you’re unhappy in ownership
- How to recover and heal from burnout
- Why dentists need to talk more about mental health
Listen to the Next Level Dentist podcast: https://www.youtube.com/@NextLevelDentist
Connect with Dr. Richard Low:
https://nextlevelfathers.com/
https://www.instagram.com/dr.richard.low/
This episode was produced by Podcast Boutique https://www.podcastboutique.com
Learn how to make more money on less days! Register for the 3 Day Virtual Practice Freedom event at https://www.dentalpracticeheroes.com/freedom
Learn how to make more money on less days! Register for the 3 Day Virtual Practice Freedom event at https://www.dentalpracticeheroes.com/freedom
GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.
https://www.dentalpracticeheroes.com/playbook
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Ever felt like your dental practice would finally take off if you could just get a few more new patients through the door? That seductive thought might be keeping you from discovering what's really holding your practice back.
I learned this lesson the hard way. Two years into practice ownership, we were consistently seeing 75-90 new patients monthly with minimal marketing effort. The schedule was packed, production was strong, and colleagues were asking for my secrets. I genuinely believed I had mastered practice ownership—until I implemented dashboard software that revealed the harsh truth. Despite impressive production numbers, almost every other metric was failing. Patient retention was terrible. Case acceptance rates were dismal. Cancellations were rampant.
What makes this trap so dangerous is how effectively new patients mask these problems. When you're constantly busy with new faces, you don't notice how many existing patients disappear through the back door. When demand for appointments is high, cancellations don't leave obvious holes in your schedule. When enough patients say "yes" to keep you busy, low case acceptance rates don't trigger alarms. But these hidden inefficiencies dramatically slow your practice's true growth potential.
Once we addressed these fundamental issues, everything changed rapidly. We reached capacity faster, brought on associates sooner, and I reduced my clinical days while improving profitability. The math is clear: fixing retention keeps your marketing investments working longer; reducing cancellations frees your team from constant schedule shuffling; improving case acceptance lets you treat fewer patients while achieving better financial results. Rather than chasing more new patients to pour into a leaky bucket, focus first on plugging the holes—then watch how quickly your practice transforms when new patients become a growth accelerator rather than a band-aid covering deeper problems. Ready to discover what's really holding your practice back? Let's talk about creating systems that maximize what you already have.
Learn how to make more money on less days! Register for the 3 Day Virtual Practice Freedom event at https://www.dentalpracticeheroes.com/freedom
GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.
https://www.dentalpracticeheroes.com/playbook
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
It’s time for a reality check: hiring an associate isn’t a shortcut to less stress and more growth. In this episode, we break down what associates actually need to succeed and the real reasons they don’t work out or make your life easier — and it’s not usually about greed or laziness.
Learn strategies to help your associates reach production goals, the metrics that will keep them accountable, and what you can do to become a better mentor!
Topics discussed:
- Why associates struggle to produce or leave
- 3 key areas to focus on from day one
- Communication and calibration strategies
- Why Steve doesn’t use the word “associate”
- How to support and invest in associates’ growth
- The owner’s role as a mentor
- Metrics that keep associates on track
- Training for smarter scheduling and case acceptance
This episode was produced by Podcast Boutique https://www.podcastboutique.com
Learn how to make more money on less days! Register for the 3 Day Virtual Practice Freedom event at https://www.dentalpracticeheroes.com/freedom
GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.
https://www.dentalpracticeheroes.com/playbook
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
It’s the classic lose-lose situation: a patient walks in with no pain, goes home, and calls you back and says, “I’m having pain and it didn’t hurt until you touched it.” Even when you do everything right, you still get the blame.
In this episode, you’ll learn exactly what you can say in appointments to avoid conflict, the treatment planning mistakes that can come back to bite you, and how to handle to patients who demand you pay to fix what’s “wrong.”
Topics discussed:
- Why new dentists struggle with patient complaints
- How to communicate risks with empathy
- The importance of decisiveness in treatment planning
- Using AI to address post-op pain
- How to explain post-op sensitivity and possible complications
- How the DPH coaches handle retreatment and refund demands
- Learning from mistakes and addressing issues with your team
This episode was produced by Podcast Boutique https://www.podcastboutique.com
GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.
https://www.dentalpracticeheroes.com/playbook
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Tired of putting out fires all day? It’s time to start thinking like a CEO, not just a clinician. In this episode, Dr. Chris Green shares the systems that helped him cut down clinical days and lead like a CEO instead of just a manager.
You'll learn how he trains strong leaders, strategies you can use to address team resistance when you step back from the chair, and the first step every owner should take to start acting like the CEO of their practice. Hear what it takes to lead with less stress and more structure!
Topics discussed:
- The new challenges that come with practice growth
- Dr. Green’s biggest leadership mistake as a new owner
- Developing systems to lead instead of manage
- The structure that helped him reduce clinical days
- Core lessons in his 12-week leadership program
- Mindset shifts for cutting clinical days without guilt
- Strategies to keep associates happy and accountable
- Key metrics that show you’re ready for another associate
- How to easily cut down to three clinical days
Grab Dr. Chris Green’s book, The Plan, The Project, The Practice: https://www.amazon.com/stores/author/B0D37YZBKN/allbooks/
Learn more about Dynamic Dental Ascension:
https://dynamicdentalascension.com/
This episode was produced by Podcast Boutique https://www.podcastboutique.com
GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.
https://www.dentalpracticeheroes.com/playbook
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Ever notice how those last two painful reps at the gym are what actually build muscle? Dental practice ownership works exactly the same way. Growth happens precisely when you're tired, stressed, and want to quit—but push through anyway.
Dr. Paul Edgerson shares a deeply personal journey from being a 99-pound freshman football player who could barely bench the bar to building successful dental practices. The transformation didn't come from working harder, but from working smarter and pushing through discomfort. When he hired a trainer who taught him that growth only happens during those painful final reps, everything changed. This same principle applies perfectly to practice ownership.
Through vulnerable storytelling, Dr. Edgerson reveals how he faced the uncomfortable task of confronting an associate dentist about questionable clinical work, despite good production numbers and positive patient relationships. This courage to have difficult conversations, drop insurances with outdated reimbursement rates, delegate leadership responsibilities, and say no to energy-draining commitments represents the "last two reps" of practice ownership. These uncomfortable actions yield the greatest returns and differentiate growing practices from stagnant ones.
The podcast introduces a powerful framework for identifying what you're avoiding in your practice because of discomfort. Dr. Edgerson challenges listeners to "eat the frog"—tackle your most uncomfortable task first thing each day—and consider getting a "spotter" in the form of coaching or mentorship to accelerate growth. After all, you can't build strength without stress, and you can't build a better practice without embracing necessary discomfort. What uncomfortable conversations are you avoiding that might be keeping you from true practice freedom?
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Overwhelmed in ownership? You can’t fix everything at once, but today you'll learn where to start. Get back to the fundamentals — vision, numbers, and leadership — with simple steps that will help you get organized and out of survival mode.
The DPH Coaches share the seven metrics every owner should track, the checklists that keep you and your team accountable, and how to spend less time on tasks you don't enjoy. If you feel like you're drowning in problems or stuck in decision paralysis, this episode is for you!
Learn how to:
- Navigate the mental toll of ownership
- Define your “why”
- Align your culture with your vision
- Do a “stress autopsy”
- Track important data in your practice
- Keep your team accountable
- Make smarter decisions based on data
This episode was produced by Podcast Boutique https://www.podcastboutique.com
GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.
https://www.dentalpracticeheroes.com/playbook
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Ever fantasized about bringing on an associate to handle all those difficult cases while you kick back and watch the profits roll in? That seductive vision—what I call "the associate illusion"—has lured countless practice owners into disappointment and financial stress.
The harsh truth is that associates rarely outproduce the owner, and without proper systems in place, adding another doctor simply amplifies your practice's existing problems. It's like adding more rowers to a leaky boat; you're still taking on water, just with more people watching it happen. Many dentists are shocked to discover they actually made more money as associates than they do as owners after hiring their own associates.
For the associate model to work effectively, four critical elements must align: cultural fit, longevity, production capability (minimum $650/hour), and case acceptance skills. The responsibility for creating this environment falls entirely on you as the owner. This means implementing scheduling templates, training your team on case presentation, and—most critically—providing consistent mentorship. I learned this lesson the hard way, watching my first two associates thrive under my guidance while subsequent hires struggled when I mistakenly assumed the process would run itself.
When done right, however, associates truly unlock freedom and scalability. Imagine working just 1-3 days weekly, focusing only on procedures you enjoy, and having the flexibility to adjust your schedule without six months' notice. I've built a $6 million practice working just one day weekly through systematization and associate development—not magic, but methodical implementation.
Ready to transform the associate illusion into reality? Start by auditing your patient demand (you need at least 35 new patients per doctor), systematizing operations, committing to mentorship, and considering junior partnership models that create long-term retention without sacrificing control. Visit dentalpracticeheroes.com to discover how we can guide you through this transformation and help you achieve the practice freedom you've always wanted.
GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.
https://www.dentalpracticeheroes.com/playbook
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
You know what’s worse than not having an office manager? Having the wrong one. We all want that "perfect" hire, but perfect on paper rarely works in practice.
This episode explores what really makes someone the right fit, whether you're promoting from within or hiring from the outside, and how to set them up for success in their new role. You'll learn three important things: the trade-offs of hiring internally vs. externally, what you need to do before handing over the reins, and how to keep your practice running smoothly — with or without a manager.
Topics discussed in this episode:
- Why most outside hires fail
- The #1 onboarding mistake
- How to successfully promote internally vs. externally
- How to interview new office managers
- How to “build your bench"
This episode was produced by Podcast Boutique https://www.podcastboutique.com
GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.
https://www.dentalpracticeheroes.com/playbook
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Feeling trapped on the dental treadmill? That plateau between $1-2 million in practice revenue isn't just common—it's a critical crossroads in your ownership journey.
Dental practice owners typically hit this wall after establishing their core team (usually two hygienists, two assistants, and two front desk staff), then find themselves unable to push beyond despite working harder clinically. The fundamental problem isn't your clinical skills or work ethic—it's that you've reached the ceiling of what one dentist can physically produce while simultaneously trying to run a business.
I experienced this firsthand when my practice hit $1.8 million back in 2015. Despite efficient systems and block scheduling, growth seemed impossible without clinical burnout. I was constantly trying to squeeze in one more same-day patient while lacking the energy to handle the essential business responsibilities. The breakthrough came when I realized that most dentists don't actually own a business—they have a really good job. A true business continues generating revenue when you're not physically present, while most dental practices stop producing the moment the owner stops performing dentistry.
Breaking through requires four transformative mindset shifts: transitioning from dentist to owner, building a leadership team, systematizing operations, and developing problem-solvers within your team. By implementing these changes, I was able to bring on my first associate, reduce my clinical schedule, and unlock unprecedented freedom—taking 18 weeks off last year while my practice continued thriving.
The path beyond $2 million isn't about working harder; it's about working differently. Ready to stop being trapped by your practice and start enjoying the freedom of true practice ownership? Visit dentalpracticeheroes.com to schedule a strategy call and discover how our coaching can help you build the systems and leadership that create both profitability and freedom.
GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.
https://www.dentalpracticeheroes.com/playbook
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Imagine losing a team member who's been with you for years. Beyond the obvious recruiting costs, you're facing a cascade of hidden consequences: the training burden on your remaining team, eroding morale as staff wonder if they should be looking elsewhere, and patients noticing unfamiliar faces at every visit. That's the reality of turnover, and it's far more costly than most dentists realize.
Drawing from my own practice experience—nine years of remarkable stability followed by a challenging period of departures after COVID—I've discovered that reducing turnover doesn't require complex systems or extravagant perks. It comes down to three fundamental principles that are surprisingly easy to implement but transformative in their impact.
Recognition sits at the heart of retention. When I committed to giving each team member two specific compliments weekly (what I call "filling buckets"), I was shocked to discover how many quiet contributors I'd been overlooking. Creating systematic appreciation—sharing patient reviews, implementing token recognition programs, celebrating achievements—transforms recognition from an occasional afterthought to a cultural cornerstone.
Regular one-on-ones provide the psychological safety team members need to express concerns before they become resignation letters. These structured conversations aren't just problem-solving sessions; they're relationship-building opportunities that demonstrate you value each person's perspective. I've consistently found that periods of team unrest coincided with lapses in these critical meetings.
Finally, investing in your team's growth and creating a workplace where people genuinely enjoy their colleagues builds remarkable loyalty. People will tolerate significant workplace challenges when they love the people they work with and feel they're continuously developing professionally.
Ready to transform your practice into one where people want to stay? Visit dentalpracticeheroes.com to schedule a strategy call. We'll discuss your specific challenges and explore how our coaching program can help you build the team-driven practice that gives you more freedom, profitability, and peace of mind.
GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.
https://www.dentalpracticeheroes.com/playbook
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Not everyone should be a leader. Not even your star employee. The DPH Coaches learned this lesson the hard way, and this episode unpacks what can happen when you put the wrong person in charge. You'll hear how to be proactive and get the right people in the right roles, the signs you may have promoted the wrong person, and why an outside hire might be the best move. Leadership is too important to get wrong, so don’t miss this one!
Topics discussed in this episode:
- Early signs Dr. Henry’s new manager wasn't a leader
- What actually makes a good leader
- Internal hires vs. external hires
- Why internal promotions don’t always work
- How respect is earned in a practice
This episode was produced by Podcast Boutique https://www.podcastboutique.com
GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.
https://www.dentalpracticeheroes.com/playbook
Join Etch, Steve, Henry, and 14 other growth minded practice owners at this exclusive beachfront masterminding opportunity November 7 and 8 in Destin Florida. Apply by setting up a strategy call HERE
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
The sinking feeling of spotting a one-star review for your dental practice is something most of us know all too well. That pit in your stomach, the immediate defensiveness, the late-night rumination—it's a universal experience for dental professionals who pour their hearts into patient care. But what if everything we believe about the impact of negative reviews is wrong?
This eye-opening episode challenges conventional wisdom about online reviews by examining what actually happens when businesses face public backlash. Remember when everyone swore they'd never fly United Airlines again after the Dr. David Dao incident in 2017? The outrage was deafening—yet United's revenue actually increased that year. This surprising case study reveals a fundamental truth about consumer behavior: people care far more about their own experiences than someone else's story. Your patients judge you based on how you treat them, not on a stranger's angry review.
We dive deep into practical strategies for handling negative reviews and preventing them in the first place. Since roughly 90% of dental practice complaints stem from financial misunderstandings, clear communication about costs becomes essential. You'll learn why sometimes the best response to an unhappy patient is simply offering a refund—the sleep you'll gain is worth far more than the money you might lose. We also cover proven de-escalation techniques, how to craft professional responses to negative reviews, and why measuring meaningful practice metrics matters more than obsessing over star ratings. Whether you're currently dealing with review anxiety or want to prepare for the inevitable criticism that comes with business ownership, this episode provides both the perspective and practical tools to transform how you handle patient feedback forever.
Ready to create systems that ensure consistent, exceptional patient experiences? Visit dentalpracticeheroes.com for a free consultation on building a practice that runs smoothly, profitably, and can easily withstand the occasional negative review.
GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.
https://www.dentalpracticeheroes.com/playbook
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Ever wonder why certain dental practice owners effortlessly navigate challenges while others remain perpetually stuck? The answer isn't superior intelligence or working harder—it's a specific mindset that separates extraordinary dental entrepreneurs from the rest.
Through years of coaching dentists, I've identified three crucial characteristics that define the most successful practice owners. First, they absolutely refuse to live in ambiguity. While average owners accept problems as "just how things are," exceptional leaders view uncertainty as unacceptable. They embody the principle that those with the highest standards should lead, refusing to tolerate persistent issues or knowledge gaps. When faced with burnout or inefficiency, they don't resign themselves to it—they methodically find solutions.
Second, successful dentists continuously ask bigger, more ambitious questions throughout their careers. Their inquiries evolve from basic operational concerns to optimization challenges to transformative questions about leadership and delegation. This progression drives continuous growth while others plateau at "good enough." The most successful practitioners regularly examine all aspects of their practice, constantly identifying improvement opportunities rather than becoming complacent.
Finally, extraordinary dental practice owners leverage the right guides to multiply their growth. Whether through coaching relationships, mastermind groups, or mentorship connections, they understand that accelerated development comes from learning through others' experiences. They extend this problem-solving mindset throughout their organization by cultivating a culture of resourcefulness where team members bring solutions rather than just problems.
Ready to transform your practice experience? Implement these three powerful mindset shifts: establish a "no ambiguity rule," dedicate regular time for reflection and bigger-picture thinking, and invest in shortcuts by seeking guidance from those who've already navigated similar challenges. Your path to exceptional practice ownership isn't about working harder—it's about developing the resourcefulness to work smarter. Visit dentalpracticeheroes.com to schedule a strategy call and discover how to fully systemize your office while inspiring your team in ways you never thought possible.
GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.
https://www.dentalpracticeheroes.com/playbook
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Ever wonder why you're constantly busy but your practice isn't growing? The answer lies in understanding the critical difference between maintenance work and true business building.
As dental practice owners, we often mistake activity for productivity. We spend countless hours handling payroll, ordering supplies, managing schedules, and answering endless staff questions. These tasks give us the satisfaction of checking boxes, but they're merely keeping the lights on rather than creating growth or freedom. They're what I call "playing office" rather than working on your business.
GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.
https://www.dentalpracticeheroes.com/playbook
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
We all have those patients that call and say they’re “sick” at the last minute. When it keeps happening, you’ve got to ask: is your cancellation policy working, or just being ignored?
In this episode, the DPH coaches share how they reduce no-shows and last-minute cancellations, hold patients accountable, and get their team to follow through. From how much to charge (if anything) to getting patients to value your time, you’ll learn how to lower your cancellation rate without losing patients.
Topics discussed in this episode:
- What your average cancellation rate should be
- Henry’s $50 deposit policy
- Why patients no-show or cancel last minute
- Language that reduces cancellations
- Training your team to enforce policies
- How to balance being understanding and staying firm
This episode was produced by Podcast Boutique https://www.podcastboutique.com
GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.
https://www.dentalpracticeheroes.com/playbook
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
What if you could dramatically improve your dental practice without working harder or longer hours? The secret lies in understanding the butterfly effect – how small, strategic changes create massive ripple effects throughout your practice.
Most dentists make the same critical mistake: believing that increased production requires more patients, more procedures, or more associates. They chase these "big wins" while overlooking dozens of small levers hiding in plain sight – levers that could multiply profitability with minimal effort.
GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.
https://www.dentalpracticeheroes.com/playbook
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
What if you could double or even triple your dental practice's profitability without working more hours? The secret lies in understanding and optimizing your dollar-per-hour production.
Most dentists unknowingly operate practices that generate around $300 for every 40 minutes of work when they could be making $1,500 in that same time frame. This profound difference doesn't just impact your income—it transforms every aspect of practice ownership, from stress levels to management decisions to work-life balance.
GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.
https://www.dentalpracticeheroes.com/playbook
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Case acceptance often hinges on moments most dentists overlook. Do you follow-up with post-op patients? Does the front desk greet every patient? Is your office clean and welcoming?
In this episode, we talk about the little things that improve patient experience and lead to more reviews, loyalty, and referrals. Tune in for creative ways to make your practice stand out and help your team provide consistent care!
Topics discussed in this episode:
- Why patient experience matters
- How to make a good first impression
- Phone etiquette and follow-up calls
- Patient gifts that are worth the money
- How to keep your team accountable
- Tips to get more five-star reviews
- Creative, low-cost marketing strategies
This episode was produced by Podcast Boutique https://www.podcastboutique.com
GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.
https://www.dentalpracticeheroes.com/playbook
Join Etch, Steve, Henry, and 14 other growth minded practice owners at this exclusive beachfront masterminding opportunity November 7 and 8 in Destin Florida. Apply by setting up a strategy call HERE
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Did you hire the wrong person… or is it your onboarding process?
In this episode, learn how to figure out if it’s a hiring mistake or an onboarding issue, why coachability matters more than resumes, and what to do when your new hire isn’t meeting expectations. You'll hear about our own hiring mistakes and get tips for spotting red flags early, asking better interview questions, and knowing when it’s time to let someone go.
Topics discussed in this episode:
- Why your office isn’t the right fit for everyone
- Questions to ask in interviews
- Interview red flags to watch for
- How to tell if candidates are coachable
- When to let someone go
This episode was produced by Podcast Boutique https://www.podcastboutique.com
GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.
https://www.dentalpracticeheroes.com/playbook
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Ready to get out of the operatory without leaving dentistry? If you’re mid-career and craving more, this episode will help you figure out your next move and how to get there.
Dr. Mustafa Shah-Khan of Simplify Dentistry shares his tips for simplifying your systems, meeting production goals, and avoiding the common traps that keep dentists stuck. Learn how to get out of that mid-career burnout and build a practice that supports the lifestyle you want!
Topics discussed in this episode:
- Practice models for more flexibility
- The 3 core competencies in dentistry
- How to simplify your practice
- Why you should embrace new technology
- How to find freedom and fulfillment in your career
Learn more about Simplify Dentistry:
http://www.simplifydds.com
This episode was produced by Podcast Boutique https://www.podcastboutique.com
GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.
https://www.dentalpracticeheroes.com/playbook
Join Etch, Steve, Henry, and 14 other growth minded practice owners at this exclusive beachfront masterminding opportunity November 7 and 8 in Destin Florida. Apply by setting up a strategy call HERE
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
The bridge you're walking across has missing planks. Every step feels uncertain, progress slows to a crawl, and you might even consider turning back. This perfectly captures what running a dental practice feels like when critical systems are missing or broken.
Most dental practices struggle with five fundamental gaps: inadequate onboarding that never fully integrates team members into the culture; collections and financing systems that allow money to leak through cracks; chaotic scheduling that creates daily stress instead of predictable production; case acceptance approaches that focus solely on the dentist rather than leveraging the entire team; and leadership systems that fail to create accountability and coordination. The consequences manifest as constant frustration, team turnover, and profitability challenges.
GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.
https://www.dentalpracticeheroes.com/playbook
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Taking over a practice is hard, but a full overhaul is even harder. In this episode, hear how Dr. Rhonda Kalasho transformed a hygiene-only dental office into a modern, multi-location practice and retained most of the original patient base.
She shares how she pulled it off — from building trust with skeptical patients and getting case acceptance, to rebranding the practice and creating a team culture that supports her vision. Tune in to hear her take on female leadership, why delegation isn’t working for you (and how to fix it), and what it takes to grow a practice and a family!
Topics discussed in this episode:
- The pros and cons of acquisitions vs. startups
- Building trust with existing patients
- Must-have technology in a modern practice
- Establishing yourself as an affordable luxury brand
- TruGlo’s competitive membership model
- How to hire and lead for a strong team culture
- Balancing motherhood and entrepreneurship
- Challenges and solutions in female leadership
GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.
https://www.dentalpracticeheroes.com/playbook
Join Etch, Steve, Henry, and 14 other growth minded practice owners at this exclusive beachfront masterminding opportunity November 7 and 8 in Destin Florida. Apply by setting up a strategy call HERE
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
That dreaded, “I need to talk to you about something?” It’s a conversation no one looks forward to, but every owner has to deal with. Whether it's an underperforming employee or tension in the office, this episode will give you the tools to address issues that can make or break workplace culture.
You’ll learn how to confront underperformance and team conflict head-on, prevent problems before they spiral, and get your team back on track. Plus, we also share a quick test to help you decide if it's time to let an employee go!
Topics discussed in this episode:
- Why owners are part of the problem
- How to address underperformance and employee complaints
- The do’s and don’ts of handling team conflict
- Dr. Henry’s method for getting honest feedback
- Your role as a leader in shaping team culture
- How to decide when to let someone go
- The green, yellow, red performance framework
GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.
https://www.dentalpracticeheroes.com/playbook
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Have you ever noticed how some dental teams thrive even on the most challenging days? They laugh together, support each other, and somehow make even the toughest situations enjoyable. It's not magic—it's intentional leadership and genuine connection.
The relationships within your dental team matter more than anything else—even more than compensation or perks. When team members genuinely enjoy each other's company, they create a resilient culture that pulls together during stressful times. As practice owner, you set the emotional tone that ripples through your entire organization. This doesn't mean faking positivity, but rather bringing authentic leadership that includes appropriate vulnerability.
GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.
https://www.dentalpracticeheroes.com/playbook
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
True leadership in dental practice means empowering your team through the right conversations rather than trying to be the answer person for everything. Mastering three key conversation types – vision, accountability, and problem-solving – can solve 95% of practice problems and prevent owner burnout.
• Vision conversations connect daily tasks to meaningful patient outcomes and team benefits
• Creating purpose helps team members understand their work impacts patients' overall health and quality of life
• Accountability conversations establish clear expectations and maintain practice standards
• "You will get what you tolerate" – addressing small issues prevents them from becoming destructive habits
• Focus on specific behaviors rather than making assumptions about the person
• Problem-solving conversations involve the team in finding solutions together
• Collaborative approach increases buy-in and implementation success
• Create psychological safety for team members to share ideas without fear
• Recommended resources: "Start With Why" (Sinek), "Crucial Accountability," and "No Bullshit Leadership"
• Don't wait for perfection – having these conversations consistently is more important than doing them perfectly
If you want a practice where your team handles day-to-day management while you take time off, we have the experience to show you how to do it.
GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.
https://www.dentalpracticeheroes.com/playbook
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Running behind every day isn’t normal — it’s a systems problem. From scheduling to delayed exams, this episode explores what causes chaos in dental practices and simple fixes that can get the whole office running smoothly again.
Our tips and tricks will help you time hygiene exams, handle emergencies, and create a culture that keeps everyone on time. If your days feel like a game of catch-up, this episode is for you!
Topics discussed in this episode:
- How running behind impacts patients and your team
- Why so many offices fall off schedule
- Systems that keep hygiene appointments on time
- Smart scheduling and team communication
- Creating a culture that values timeliness
- How to plan for patient emergencies
- What to do when you’re running behind
GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.
https://www.dentalpracticeheroes.com/playbook
Join Etch, Steve, Henry, and 14 other growth minded practice owners at this exclusive beachfront masterminding opportunity November 7 and 8 in Destin Florida. Apply by setting up a strategy call HERE
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Embezzlement usually starts with someone “you’d never suspect.” Dr. Josh Cochran thought he was building a strong team after opening his practice, but the financials told a different story. In this episode, he shares why it took him so long to realize his employee was embezzling, the red flags he missed, and how he would do things differently today. Learn what systems to put in place to protect your business and the most effective way to prevent embezzlement in your practice!
Topics discussed in this episode:
- Two things you need to learn in your practice
- Dr. Cochran’s early mistakes
- Common red flags of embezzlement
- How he addressed the embezzlement in his practice
- Writing exercise for managing stress
- The emotional impact of embezzlement
- How to prevent embezzlement
Connect with Dr. Josh Cochran:
https://www.youtube.com/@TheDr.JoshCochranShow
GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.
https://www.dentalpracticeheroes.com/playbook
Join Etch, Steve, Henry, and 14 other growth minded practice owners at this exclusive beachfront masterminding opportunity November 7 and 8 in Destin Florida. Apply by setting up a strategy call HERE
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Tired of feeling like you're the only one who gives a crap?
This week, Dr. Paul breaks down one of the real causes of burnout—not just for you, but for your team. It’s not about working too hard. It’s about feeling like none of it matters.Discover how powerlessness creates disengagement, resentment, and culture rot—and how a simple shift in leadership style can turn your team from reactive employees to proactive owners.You'll learn:* Why your team might be checking out (and it's not laziness) * How to give people real ownership without losing control * The one-on-one question that sparks instant engagement * How to create “collaborative ownership” across your practice
This is how you build a team that solves problems without you.
🔗 Apply for the DPH Legendary Mastermind: dentalpracticeheroes.com/apply
🎯 Learn about 1-on-1 coaching: dentalpracticeheroes.com
GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.
https://www.dentalpracticeheroes.com/playbook
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Case acceptance is down. Patients are confused. Your team is frustrated. Sound familiar? These are all signs your practice is out of alignment. Whether you own one practice or multiple locations, this episode will help you get everyone on the same page clinically — from the front office to hygienists, assistants, and doctors.
You’ll learn how to run effective calibration meetings that set clear clinical standards, get your team on board, and guide them without conflict. These tips will improve communication and cut out the chaos in your practice!
Topics discussed in this episode:
- The key to getting your team on the same page
- How to get your team engaged
- The first step to clinical calibration
- Why you should coach and not teach
- The role of SOPs and team buy-in
GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.
https://www.dentalpracticeheroes.com/playbook
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
What’s your opinion on AI? It can transform your team, systems, and improve case acceptance — but ONLY if you know how to use it. That’s why we're talking to Dr. David Amador, who’s built real systems with AI that make his practice more profitable and efficient.
In this episode, he shares three AI tools he uses to diagnose patients, train team members, get more insurance claims approved, and streamline operations. Tune in to learn how to make AI work for your practice instead of slowing things down!
Topics discussed in this episode:
- Why you should (or shouldn’t) become a practice owner
- The benefits of Overjet and Pearl AI
- How to train your team with AI tools
- AI tools that improve communication
- Boosting case acceptance and “sales”
- The four phases of treatment planning
- The secret to making technology work in your practice
Connect with Dr. David Amador:
https://www.instagram.com/midtowndentalstudiofl/
midtown@gmail.com
GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.
https://www.dentalpracticeheroes.com/playbook
Join Etch, Steve, Henry, and 14 other growth minded practice owners at this exclusive beachfront masterminding opportunity November 7 and 8 in Destin Florida. Apply by setting up a strategy call HERE
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
The myth of discipline has perpetuated an enormous lie about what drives success in dental practices. Drawing from personal experience, I reveal why traditional definitions of discipline aren't necessary for extraordinary practice growth. Through vulnerable admissions about my own "undisciplined" habits (25 years of smoking, late-morning wake-ups, nightly cereal binges), I unpack what actually drove my success building a large group practice.
GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.
https://www.dentalpracticeheroes.com/playbook
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Your practice is thriving, so why not sell? DPH coach Dr. Steve Markowitz owns a six-practice dental group and seriously considered cashing out, but he realized he wasn't ready to let go.
In this episode, he shares why he decided not to sell even after hitting his $10M revenue goal and what changed about his approach to ownership. You'll hear the changes that helped him become a better leader, shift out of burnout, and redefine his purpose. Learn why selling isn't always the best move!
Topics discussed in this episode:
- Why Steve didn’t sell his practice
- Reevaluating the practice and his role as owner
- The new goal for his practice
- Changes that leveled up his practice
- What he does to grow as a leader
GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.
https://www.dentalpracticeheroes.com/playbook
Join Etch, Steve, Henry, and 14 other growth minded practice owners at this exclusive beachfront masterminding opportunity November 7 and 8 in Destin Florida. Apply by setting up a strategy call HERE
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Validation might be the most powerful leadership tool you're not using. This often-overlooked skill—distinct from praise, problem-solving, or agreement—has the remarkable ability to transform your dental practice from the inside out.
When team members bring concerns or patients express frustration, our instinct as dentists and practice owners is to jump straight to solutions. But this approach misses a crucial step that neuroscience shows is essential for creating real change. Validation—the simple act of acknowledging someone's feelings by showing you understand their perspective—activates reward centers in the brain, creating psychological safety and opening people to feedback. at dentalpracticeheroes.com and transform your practice into one where systems actually get implemented, team members stay longer, and you can practice fewer days while making more. The most successful dental practices aren't built on clinical excellence alone—they're built on leadership that makes people feel seen, heard, and valued.
GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.
https://www.dentalpracticeheroes.com/playbook
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Ever feel like your dental practice is an endless cycle of putting out fires, managing team drama, and squeezing in "just one more patient"? That overwhelming weight on your shoulders isn't just in your head—and you're definitely not alone in feeling it.
Dr. Paul Etchison breaks down the three fundamental stressors that make practice ownership feel impossibly heavy: team management challenges, operational overwhelm, and the crushing clinical demands that keep you trapped chairside. But rather than offering quick fixes or motivational platitudes, he provides concrete, tested solutions that have transformed practices across the country.
Text us your feedback! (please note: we cannot respond through this channel))
Sign up for the life changing Hero Collective 12 month program 2025 starting in September. Go Here
The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Claims keep getting denied? Here’s a hard truth: it’s probably your fault. But in this episode, Dr. Travis Campbell shares everything he's learned about how to master the insurance game, get your denial rate under 2% and stop wasting hours on appeals.
His insights cover everything from the common reasons SRP claims get denied to the simple step that makes crown approvals almost automatic. We also talk about what insurance reviewers actually want to see in claims, how to avoid surprise patient bills, and what every out-of-network practice should have in their office.
Topics discussed in this episode:
- Why practices are going out-of-network
- The biggest reason claims get denied
- Perio protocols and insurance strategy
- How to overcome the AI problem and get claims approved
- Tips for dealing with insurance reviewers
- The foundational restoration code
- How to reduce crown denials
- Metrics you should track in your office
- How to calculate better estimates
- The Dental Insurance Guy membership
Text us your feedback! (please note: we cannot respond through this channel))
Sign up for the life changing Hero Collective 12 month program 2025 starting in September. Go Here
The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Leadership's echo effect shapes dental practice culture far more than we realize. As practice owners, even when we're not actively leading, our behavior creates rippling effects that influence team dynamics long after we've left the building.
True practice culture isn't what you declare in mission statements or team meetings—it's the accumulation of every feeling your team members have about working in your practice. These feelings develop through countless small interactions where your actual behaviors either reinforce or contradict your stated values. A deep sigh when interrupted, multitasking during conversations, or inconsistently holding people accountable all send powerful unspoken messages that can undermine everything you claim to stand for as a leader.
Ready to create a practice that runs smoothly with less stress and higher profits? Consider joining our September mastermind where we'll help you build leadership skills and systems that create positive cultural echoes throughout your practice.
Text us your feedback! (please note: we cannot respond through this channel))
Sign up for the life changing Hero Collective 12 month program 2025 starting in September. Go Here
The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
You get it, you need to let go. But how do you actually step back, stop micromanaging and see what your team can really do?
In this episode, we share actionable ways to reduce your workload, delegate the right tasks, and leave work stress at the office. Learn how you might be getting in your own way and why letting your practice fail is the first step to real growth!
Topics discussed in this episode:
- Why letting go is so hard for practice owners
- How to manage the guilt of letting go
- Exercises to redefine your role and delegate effectively
- Why you should let your practice fail
- Building your perfect work week
Text us your feedback! (please note: we cannot respond through this channel))
Sign up for the life changing Hero Collective 12 month program 2025 starting in September. Go Here
The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Discover the psychological key that unlocks patient follow-through with the endowed progress effect—a powerful concept that transforms how dental professionals communicate about treatment plans. This game-changing approach doesn't require changing your fees, procedures, or recommendations—just the way you frame patient progress.
Through a fascinating car wash punch card study, we explore why patients who feel they've already made progress are dramatically more likely to complete their treatment. Rather than overwhelming patients with everything that needs to be done, learn to recognize and celebrate the steps they've already taken. For new patients with extensive needs, acknowledge that simply coming in was "half the battle." For returning patients after a hiatus, reinforce that they're "the type of person who cares for their teeth" rather than making them feel they're starting over.
Text us your feedback! (please note: we cannot respond through this channel))
Sign up for the life changing Hero Collective 12 month program 2025 starting in September. Go Here
The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Thinking about making your associate a partner? This episode will help you decide if it’s the right move for you and what other options you have to keep associates in your practice without giving up equity.
You'll learn the must-haves of a successful partnership, the common reasons they fail, and what to look for in a potential partner. Listen now to hear the benefits of partnership and why you might want to stay solo!
Topics discussed in this episode:
- The first step to partnership
- The benefits of partnership
- Why Dr. Henry chose to stay solo
- Why partnerships fail
- How to make partnerships successful
- Alternative ways to structure partnerships
Text us your feedback! (please note: we cannot respond through this channel))
Sign up for the life changing Hero Collective 12 month program 2025 starting in September. Go Here
The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!
Take Control of Your Practice and Your Life
We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
There’s an easy solution for patients who can’t afford treatment: membership plans. In this episode, you’ll learn how to structure your plan, price it so patients sign up, and get your team on board.
The DPH coaches share what’s worked in their practices and easy mistakes you can avoid, whether you're creating a plan or revamping one you already have. Tune in for tips to build a plan that keeps patients coming back and feels like a win for everyone!
Topics discussed in this episode:
- Why membership plans are good for your practice
- How membership plans benefit patients
- Plan structures and pricing
- How to get team buy-in
- Marketing and getting patients to sign up
To download the Membership Plan Documents mentioned in the episode click here!
Text us your feedback! (please note: we cannot respond through this channel))
The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!
Take Control of Your Practice and Your Life
I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Team and Doctor Training for every aspect of Practice Management
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Most owners manage the day-to-day; Dr. Sten Erickson is turning doctors into partners. He joins me in this episode to share how he stepped into a true leadership role and expanded his practice after leaving clinical work behind.
From scheduling weekly meetings across multiple practices to case reviews, we talk about the strategies and systems that help him get doctors ready to lead, drive culture, and grow a multi-location practice without micromanaging or seeing patients. Tune in to hear how he structures his time to mentor doctors and scale without burning out!
Topics discussed in this episode:
- Mistakes as a young practice owner
- The ideal practice size of new owners
- Maintaining culture as you expand
- Dr. Erickson’s meeting schedule and training system
- How your role changes when you step back from clinical
- Strategies to keep associates engaged and growing
Text us your feedback! (please note: we cannot respond through this channel))
The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!
Take Control of Your Practice and Your Life
I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Team and Doctor Training for every aspect of Practice Management
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Practice ownership doesn’t have to mean running an office or signing a lease. Dr. Jennifer Haddad designed her practice around a hybrid model that keeps her schedule and clinical decisions all within her control. In this episode, she shares how it works inside an existing practice, the benefits of this non-traditional path, and how she began building a brand before ownership. Tune in to find out if this model is right for the career and lifestyle you want!
Topics discussed in this episode:
- Struggling with work-life balance as a new mother
- Logistics of the co-working hybrid model
- Balancing responsibilities and patient care
- Starting a brand before ownership
- Building a brand based on referrals
Text us your feedback! (please note: we cannot respond through this channel))
The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!
Take Control of Your Practice and Your Life
I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Team and Doctor Training for every aspect of Practice Management
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Feeling trapped in the operatory five days a week? Imagine reclaiming an entire workday without sacrificing income or patient care. That's exactly what today's episode delivers—a practical blueprint for dental practice owners who want to work smarter, not harder.
I break down five seemingly small schedule adjustments that combine to create massive efficiency gains. From the simple act of staggering assistant lunches (yes, you can eat quickly!) to training your team to handle crown deliveries up to the final cementation, these strategies address the hidden time thieves lurking in your daily operations. By implementing these changes, you'll reclaim a staggering 16 hours of production time weekly while simultaneously increasing your hourly production value.
The math is compelling: just two crown appointments daily at $1,500 each generates $3,000 daily—that's $430 per hour or nearly $331,000 annually. Combined with your newly reclaimed production time, this approach transforms practice economics while reducing your chairside hours. These aren't theoretical concepts—they're the exact strategies I've implemented in my own multi-doctor practice and helped countless coaching clients adopt with remarkable results.
This episode reveals the foundation of what makes a "three-day dentist" possible. You'll discover how seemingly minor inefficiencies compound into major production losses, and more importantly, how addressing them systematically can revolutionize both your practice and your quality of life. Ready to spend more time with family, pursue other interests, or simply reduce the physical toll of clinical dentistry? These practical strategies offer the concrete pathway many dentists have been searching for.
Want to implement these systems with expert guidance? Visit dentalpracticeheroes.com to explore our coaching options designed to help practice owners install efficiency-driving systems that ultimately allow your practice to run itself. Work less, earn more, and fall back in love with practice ownership.
Text us your feedback! (please note: we cannot respond through this channel))
The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!
Take Control of Your Practice and Your Life
I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Team and Doctor Training for every aspect of Practice Management
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Ever felt that mounting frustration when someone keeps crossing a line you never actually drew? That's exactly what happens in dental practices without clear boundaries. When you're constantly putting out fires, feeling resentful toward team members, or watching work bleed relentlessly into your personal time, it's not just about difficult people—it's about undefined limits.
The truth is uncomfortable but liberating: your practice will take whatever you allow it to take. Those late-night texts from team members, patients who expect weekend emergency care despite ignoring your treatment recommendations for years, staff who consistently arrive late to morning huddles—these aren't just isolated annoyances. They're symptoms of boundary deficiency.
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The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!
Take Control of Your Practice and Your Life
I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Team and Doctor Training for every aspect of Practice Management
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Why have dozens of DSOs collapsed? What’s the impact on the dental industry? And how can you protect yourself, even if you never plan to sell? Tune in to learn what’s really happening in the DSO market, and what YOU should look for if you're considering a DSO!
Topics discussed in this episode:
- Why so many DSOs are failing
- What investors look for in DSOs today
- 3 characteristics of an ideal partner
- Risks of the DSO business model
- Benefits of partnering with a DSO
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**To learn more about MB2 and get a free valuation for your practice: Text "MB2" to (312)910-2603****
Text us your feedback! (please note: we cannot respond through this channel))
The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!
Take Control of Your Practice and Your Life
I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Team and Doctor Training for every aspect of Practice Management
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
A sellable practice runs smoother, earns more, and stresses you less. But what does it mean to have a sellable practice? In this episode, the DPH coaches share the seven signs your practice is sellable and explain why you should build a sellable practice even if you never plan to sell. Learn how to increase the value of your practice, what metrics matter to buyers, and how long it takes to make a practice sellable. Tune in to find out if your practice checks all the boxes of a sellable practice!
Topics discussed in this episode:
- The benefits of building a sellable practice
- What healthy businesses have in common
- Characteristics of sellable practice
- How long it takes to build a sellable practice
- Increasing the value of your practice
- When to sell vs. keep building
Text us your feedback! (please note: we cannot respond through this channel))
The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!
Take Control of Your Practice and Your Life
I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Team and Doctor Training for every aspect of Practice Management
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Ever have one of those nights where you're exhausted but someone talks you into staying up anyway—and it turns into the most fun night ever? That's exactly what happened when my family convinced me to play our ridiculous Italian-themed drinking game called "Garlic and Oil" at the lake house.
The truth is that strong practice cultures aren't built through mission statements—they're created through shared experiences, inside jokes, and rituals that bond your team together. People connect through experiences more than tasks. In my practice, we've developed unique cultural elements like our appreciation token system, morning huddle rituals, and our notorious "P2P" feedback approach where team members literally ask, "Can I pee on you for a second?" before offering constructive feedback. These might sound silly, but they create our identity.W
Text us your feedback! (please note: we cannot respond through this channel))
The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!
Take Control of Your Practice and Your Life
I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Team and Doctor Training for every aspect of Practice Management
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
When’s the last time you reviewed your office policies? Regular check-ins keep your practice running smoothly and your team on the same page. In this episode, the DPH coaches share how they've updated their own policies to reflect today’s workplace, cut down stress, and avoid playing favorites.
Get tips on managing cell phone use, stopping patients who start recording in the chair, and creating policies that are fair to all employees. Plus, find out how staff discounts can strengthen your team and grow your practice!
Topics discussed in this episode:
- Evolving cell phone policies
- How to handle cell phone use by patients
- Appearance policies: tattoos, piercings, and apparel
- Creating fair, consistent policies
- The benefits of employee discounts
- Why you need updated policies in your practice
Text us your feedback! (please note: we cannot respond through this channel))
The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!
Take Control of Your Practice and Your Life
I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Team and Doctor Training for every aspect of Practice Management
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
What would happen if your entire dental team quit tomorrow? Rather than just a nightmare scenario, this thought experiment reveals critical insights about your practice's foundation. I share the story of a dentist who actually experienced this situation—when he laid out his vision for the practice and gave his team of seven the option to leave if they didn't align with it, five walked out. Surprisingly, this became one of the best things that ever happened to his practice.
Ready to transform your practice with proven systems and leadership strategies? Visit dentalpracticheroes.com to explore our one-on-one coaching opportunities and work with someone who's been exactly where you are.
Text us your feedback! (please note: we cannot respond through this channel))
The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!
Take Control of Your Practice and Your Life
I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Team and Doctor Training for every aspect of Practice Management
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
You can be a great dentist and still struggle to grow — and here's why: your mindset. It's what keeps some practice owners stuck and helps others build the type of practice they want.
In this episode, find out how to shift out of "survival mode" and run your business instead of just working in it. From perfectionism and fear to day-to-day fundamentals, we discuss common mindset traps and habits that stall growth and how you can move past them. Tune in for tips to build a strong team and become a better leader!
Topics discussed in this episode:
- The mindset of successful practice owners
- Fundamentals of an efficient dental practice
- Common mental roadblocks to growth
- Tips to accelerate growth and lead more effectively
- Why you should stress test your practice
Text us your feedback! (please note: we cannot respond through this channel))
The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!
Take Control of Your Practice and Your Life
I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Team and Doctor Training for every aspect of Practice Management
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Ever struggled with hygiene cancellations while simultaneously facing a backlog of patients desperate for appointments? You're not alone, and there's a brilliant solution hiding in plain sight.
What makes this approach so powerful is its triple benefit structure. Your practice maintains a more predictable schedule and improves productivity. Your patients gain more consistent access to care when they need it. And your local community organizations receive much-needed support. It's a win-win-win that aligns perfectly with modern dental practices that aim to be forces for good beyond their clinical contributions.
Ready to transform your practice's cancellation policy while making a real difference in your community? Try this approach and email us at dentalpracticeheroes@gmail.com to share your results. For more innovative practice management solutions and to join our community of growth-minded dental professionals, visit dentalpracticeheroes.com and become part of the DPH Hero Collective today.
Text us your feedback! (please note: we cannot respond through this channel))
The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!
Take Control of Your Practice and Your Life
I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Team and Doctor Training for every aspect of Practice Management
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Ever feel like the stress of dental practice is overwhelming? Join us on Dental Practice Heroes as we sit down with the insightful dental life coach Chelsea Myers to explore how dentists can manage stress and avoid feeling trapped in their profession. Chelsea offers practical advice on setting boundaries between work and home life and emphasizes the importance of personal and professional growth. Discover how taking control of your own happiness, instead of relying on external factors, can lead to a more fulfilling career and personal life.
In our deep-dive discussion, Chelsea also sheds light on achieving flow and authenticity in dentistry. She explains how practices like writing, meditation, and structured routines can uncover personal insights and alleviate stress. Learn how traits that contribute to professional excellence, like perfectionism, can be managed to improve personal relationships. Chelsea also shares about her one-on-one and group coaching, her foundation supporting families in need, and how you can connect with her for further guidance. Tune in for an episode packed with valuable tips and heartfelt advice for every dentist seeking balance and fulfillment.
Text us your feedback! (please note: we cannot respond through this channel))
The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!
Take Control of Your Practice and Your Life
I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Team and Doctor Training for every aspect of Practice Management
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
How can you keep your team, grow your practice, AND reclaim your time? Discover how Dr. Ryan Bradley did all three without burnout, spending big on marketing, or micromanaging his team. We talk about what worked to reduce turnover through a merger, create work-life balance, and scale while cutting back clinical days. Tune in to learn how working less can actually help you grow your practice faster!
Topics discussed in this episode:
- How to successfully take over a practice
- Building a culture that reduces turnover
- Challenges expanding from 4 to 8 ops
- Maintaining low turnover through a merger
- Strategies to achieve work-life balance
- Avoid these common growth mistakes
- What it takes to be a good leader and practice owner
Text us your feedback! (please note: we cannot respond through this channel))
The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!
Take Control of Your Practice and Your Life
I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Team and Doctor Training for every aspect of Practice Management
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
What does “biohacking” have to do with dentistry? For Dr. Peter Dinh, figuring out the root cause of his low energy and burnout changed the way he felt in his body and in his practice.
In our conversation, he shares how functional medicine helped him heal hidden issues like leaky gut and low dopamine, improve his mental and physical health, and show up better for his team, his family, and himself. We also talk about the stress of practice ownership and how biohacking can help you treat common problems like anxiety, apathy, and trouble sleeping — making it possible to lead without burnout and build a healthier, happier practice.
Topics discussed in this episode:
- The hidden health effects of practice ownership
- Underlying causes of fatigue, mood imbalance, and burnout
- Healing through functional medicine
- Reframing work, stress, and success
- Unexpected benefits of biohacking
- How personal healing makes you a better leader
- Balancing practice ownership and personal health
Connect with Dr. Peter Dinh:
Website: https://www.guthormoneclinic.com/
Instagram: https://www.instagram.com/gut_hormone/
Youtube: https://www.youtube.com/@TheGutHormoneClinic
Email: dinhpeterdds@gmail.com
Text us your feedback! (please note: we cannot respond through this channel))
The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!
Take Control of Your Practice and Your Life
I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Team and Doctor Training for every aspect of Practice Management
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Dental practice owners across the country face a mounting challenge—skyrocketing hygienist wages that strain traditional production-focused models. But what if obsessing over hourly production metrics is actually holding your practice back from its true potential?
In this transformative episode, I reveal why the real value of your hygiene department extends far beyond cleaning teeth and covering overhead. Your hygienists aren't just maintenance workers—they're relationship architects creating memorable patient experiences, treatment acceptance facilitators preparing patients for necessary care, and health consultants offering solutions that improve lives.
When patients spend 40-60 minutes with your hygienists but only 2-5 minutes with you as the doctor, those hygiene appointments become the defining experience of your practice. Patients form their strongest impressions and build their trusting relationships during hygiene visits. The loyalty this creates drives retention and word-of-mouth referrals that no marketing campaign can match.
Text us your feedback! (please note: we cannot respond through this channel))
The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!
Take Control of Your Practice and Your Life
I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Team and Doctor Training for every aspect of Practice Management
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Nothing throws off your day like a surprise complication. When a surgical or dental emergency hits, how you respond is what matters most. In this episode, Dr. Taher Dhoon joins me to share how we approach emergencies to keep our cool, make smart decisions, and lead our teams.
We dive into emergency protocols, critical mindset shifts, and how to avoid unnecessary risk. Discover new ways to reset in high-stress situations and grow through the tough cases—not just get through them!
Topics discussed in this episode:
- Mastering your mind during emergencies
- The Dunning-Kruger effect in dentistry
- Leveraging mentors and learning opportunities
- Crisis recovery and surgical timeouts
- Knowing when to pass on difficult cases
Explore hands-on training programs and mentorship opportunities at Colorado Surgical Institute: https://www.coloradosurgicalinstitute.com/
You can also contact Chris Richards at (970) 410-6148 or chris@legacydentalinc.com for more information.
Text us your feedback! (please note: we cannot respond through this channel))
The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!
Take Control of Your Practice and Your Life
I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Team and Doctor Training for every aspect of Practice Management
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
You might be missing out on tens of thousands in tax savings and not even know it. But all that can change with the help of a dental CPA. Mike Bark of Bull Moose Financial joins me today to talk profitability, tax mistakes and strategies that dentists overlook far too often.
We dive into the tax landscape of dentistry, explore what a good dental CPA can do for your practice, and unpack how shifting your tax entity could be the smartest move you make this year. If you want to save more next tax season or find out how to benchmark your practice’s performance, this episode is packed with insights you won’t want to miss!
Topics discussed in this episode:
- Why you should hire a dental CPA
- Common tax mistakes in dental practices
- S corporation vs. C corporation vs. LLC
- Rising staff costs and labor shortages
- Business deductions: home office, vehicles kids on payroll
- Bull Moose Financial’s approach to dental services
Connect with Mike Bark:
https://www.bullmoosefinancial.com/
mbark@bullmoosefinancial.com
(414)-759-9629
Special offer: Mention the Dental Practice Heroes to waive the $2,500 onboarding fee at Bull Moose Financial!
Text us your feedback! (please note: we cannot respond through this channel))
The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!
Take Control of Your Practice and Your Life
I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Team and Doctor Training for every aspect of Practice Management
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Dental practice owners across the country are facing a critical challenge: how to continue growing when hygienists seem impossible to find. This shortage creates a frustrating bottleneck - you've got the new patients flowing in, your clinical skills are sharp, your systems are solid, but without adequate hygiene capacity, your practice hits a growth ceiling that feels impenetrable.
The mathematics behind this problem are straightforward but concerning. A full-time hygienist seeing seven patients daily for four days weekly can accommodate 672 patients on a six-month recall schedule. For practices bringing in 80-100 new patients monthly with strong reappointment rates, a single hygienist reaches capacity within just eight months. This reality forces practice owners to make difficult decisions about resource allocation.
Beyond simply raising compensation to attract scarce hygiene talent (though that may be necessary), savvy practice owners are deploying creative solutions: becoming more selective about recalls and building robust ASAP lists; extending recall intervals beyond the traditional six months for appropriate patients; restructuring patient flow to route new patients directly through doctor exams with same-day dentistry opportunities; and implementing assisted hygiene models to increase capacity. Each approach has merits and challenges, but combining these strategies can help practices continue growing despite staffing limitations.
Remember that transparency with patients about industry-wide staffing challenges helps manage expectations, and consider that new patients often represent a population with greater immediate treatment needs than established patients who already receive regular care. By implementing these five practical solutions, you can continue growing your practice, serving your community effectively, and maintaining the profitability that supports your ideal lifestyle.
Ready to implement systems that create freedom and profitability in your practice? Visit dentalpracticheroes.com to learn more about our training programs designed specifically for practice owners who want more time off while maintaining exceptional income.
Text us your feedback! (please note: we cannot respond through this channel))
The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!
Take Control of Your Practice and Your Life
I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Team and Doctor Training for every aspect of Practice Management
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Big growth isn’t reserved for in-network practices. Dr. Andrew Kokabi has built more than just a thriving fee-for-service practice — he’s built a reputation as a trusted business that gives back.
In this episode, he explains what it means to be a community-driven practice and how this approach has helped him grow without relying on insurance. He also shares his best community initiatives, including one that cost nothing to launch but continues to generate trust and referrals. Don't miss this one — he’s got some ideas on service and leadership that you’ll want to try!
Topics discussed in this episode:
- Why Dr. Kokabi wanted a fee-for-service practice
- Early challenges and hiring lessons
- Growing from 3 to 11 operatories
- How they became a community-driven practice
- Strategies to build up your reputation
- The mindset that will hold you back
Learn more in Dr. Andrew Kokabi’s book, The Community Focused Dentist!
https://drandrewkokabi.com/book
Connect with Dr. Andrew Kokabi:
https://drandrewkokabi.com/
http://brookhavenfamilydentistry.com/
Call (770) 451-0611 to book Dr. Andrew Kokabi for your event!
Text us your feedback! (please note: we cannot respond through this channel))
The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!
Take Control of Your Practice and Your Life
I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Team and Doctor Training for every aspect of Practice Management
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Every dentist dreads it: the day a case turns into a lawsuit. And often, it’s not the actual dentistry that gets you.
In this episode, Dr. Taher Dhoon gets candid about a worst-case scenario he’s facing in real time. He shares what mistakes opened the door to litigation, and the steps every dentist can take to avoid the same fate. You’ll learn best practices for case management, tools for documenting consent, and how to use the CANDOR process to resolve issues before they escalate.
Don’t wait for a lawsuit to test your systems — find out what to fix now!
Topics discussed in this episode:
- The missteps that lead to a lawsuit
- Why relationships and follow-ups matter
- When and how to initiate the CANDOR process
- Navigating the CANDOR process
- How to protect yourself from litigation
Get more information on the Colorado Surgical Institute:
https://www.coloradosurgicalinstitute.com/
For Taher's Informed Consent Forms mentioned in the episode. Click Here
Text us your feedback! (please note: we cannot respond through this channel))
The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!
Take Control of Your Practice and Your Life
I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Team and Doctor Training for every aspect of Practice Management
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Great dental practices share one essential quality: exceptional team communication. Yet many offices struggle with ineffective meetings that drain energy rather than build momentum. Drawing from 13 years of practice management experience, I reveal how my team transformed frustrating, head-spinning meetings into productive sessions that actually strengthen our culture.
Remember when your practice was small and communication seemed effortless? Those casual, unstructured catch-ups worked beautifully until your team grew beyond 7-8 people. Suddenly, meetings became chaotic—discussions wandered aimlessly, people disengaged, and you left feeling more confused than when you started. Sound familiar?
Through years of trial and error, we've discovered five game-changing elements that revolutionized our team meetings. These strategies have transformed our meetings from dreaded obligations into powerful tools for team alignment and practice improvement. The results speak for themselves: team members leave feeling connected and energized rather than drained and frustrated. You'll discover practical ways to implement these changes regardless of your practice size or current meeting structure.
The quality of your team meetings directly reflects the health of your practice culture. If your meetings aren't currently building that culture, it's time for a meeting makeover. Try these proven strategies and experience the difference a well-structured meeting can make in your practice's communication, collaboration, and overall performance.
Text us your feedback! (please note: we cannot respond through this channel))
The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!
Take Control of Your Practice and Your Life
I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Team and Doctor Training for every aspect of Practice Management
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Trust should be the plan before the treatment plan. It’s the foundation behind case acceptance, retention, and referrals — the things that actually grow your practice.
In this episode, we dive into strategies for building trust in the day-to-day, common mistakes new dentists make, and how to ease patients into seeing a new provider without losing them. You’ll learn how to make a great first impression, discover a hack for stress-free follow-up calls, and hear what really keeps patients coming back!
Text us your feedback! (please note: we cannot respond through this channel))
The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!
Take Control of Your Practice and Your Life
I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Team and Doctor Training for every aspect of Practice Management
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
One bad case can haunt you longer than a bad hire. But what’s really more unpredictable — the patient in the chair or people in your practice? This episode debates what causes more stress: clinical work or the business of running a dental practice. The DPH coaches share their experiences on both sides of dentistry and how they reduce stress in clinical procedures and day-to-day operations. This is a practical listen for building more confidence and predictability into your day!
Text us your feedback! (please note: we cannot respond through this channel))
The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!
Take Control of Your Practice and Your Life
I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Team and Doctor Training for every aspect of Practice Management
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
What if working less could actually make your practice more profitable? Dr. David Maconi proves it's not just possible—it's achievable for committed practice owners willing to challenge conventional wisdom.
Whether you're burning out from too many clinical days or simply curious about creating more flexibility in your practice, this conversation provides actionable strategies for working smarter, not harder. Join us to discover how strategic staffing, targeted marketing, and a willingness to challenge dental practice norms can transform both your business and your life.
Text us your feedback! (please note: we cannot respond through this channel))
The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!
Take Control of Your Practice and Your Life
I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Team and Doctor Training for every aspect of Practice Management
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Are your front desk team members constantly asking for more help? In this revealing episode, I tackle the challenging question every dental practice owner faces: when should you hire more administrative staff versus improving your systems?
I walk through practical solutions I implemented during COVID when my team was drowning in new protocols and administrative burdens. Rather than immediately hiring additional staff, we automated patient check-ins, digitized forms, and streamlined communication processes. The results were transformative - not only did we handle the increased workload without adding headcount, but we created a less stressful environment for our existing team.
Ready to transform your front desk operations? This episode delivers actionable insights to help you build a more efficient, profitable practice without unnecessarily expanding your payroll. Your administrative team - and your bottom line - will thank you.
Text us your feedback! (please note: we cannot respond through this channel))
The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!
Take Control of Your Practice and Your Life
I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Team and Doctor Training for every aspect of Practice Management
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Burnout isn’t just a buzzword—it’s a real problem in dentistry. But why? Join us as we dive into the growing issue of burnout and how you can find joy in your career again. You'll get strategies for combatting burnout, learn how to manage the stress of practice ownership, and understand the key mindset shifts that make all the difference in your workweek. These insights will help you step back from the chaos and make changes that reduce stress and prevent burnout!
Topics discussed in this episode:
- Why is burnout on the rise?
- Mindset shifts to overcome burnout
- Balancing roles as owner and clinician
- Strategies to manage stress and avoid burnout
Text us your feedback! (please note: we cannot respond through this channel))
The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!
Take Control of Your Practice and Your Life
I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Team and Doctor Training for every aspect of Practice Management
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
We all know how game-changing it is to have the right associate on board — and how costly it can be when you hire the wrong one. Too many owners hire quickly, don’t provide enough guidance, and end up paying the price. In this episode, Dr. Taher Dhoon shares how to avoid these mistakes and mentor million-dollar associates in your practice.
From structuring a strong onboarding process to improving case acceptance, this conversation is packed with advice to help owners and associates thrive together. Plus, find out how to hire associates ready to hit the ground running. If you’ve ever hired an associate only to watch them struggle — or worse, walk away — don’t miss this one!
Topics discussed in this episode:
- What owners get wrong about bringing on associates
- Dr. Taher Dhoon’s Advanced Associates program
- How to integrate associates into your practice
- Key aspects of associate training and mentorship
- Building confidence and improving case acceptance
Text or call 970-420-6148 to learn more about the Advanced Associates program!
Get more information on the Colorado Surgical Institute:
https://www.coloradosurgicalinstitute.com/
Text us your feedback! (please note: we cannot respond through this channel))
The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!
Take Control of Your Practice and Your Life
I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Team and Doctor Training for every aspect of Practice Management
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Your body language might be sabotaging your case acceptance without you even realizing it. Imagine presenting the perfect treatment plan with flawless explanation—only to have patients hesitate and "think about it." What went wrong?
The answer lies in the subtle realm of nonverbal communication. Research shows our brains are 12.5 times more likely to believe body language over words, and a staggering 82% of first impressions depend entirely on nonverbal cues. These hidden signals determine whether patients perceive you as trustworthy and competent—or not.
Drawing from Vanessa Van Edwards' groundbreaking book "Cues," this episode breaks down five powerful techniques to transform your patient interactions. You'll discover the critical link between open hand gestures and trust, learn the "shoulder-to-earlobe rule" for projecting confidence, master the perfect balance of eye contact, practice the engagement-signaling "lower lid flex," and understand the charisma-building "first liker advantage."
Try incorporating just one new cue per day into your patient interactions and watch as engagement improves. These subtle shifts in body language could be the missing piece in your case acceptance puzzle, helping more patients say "yes" to the treatment they truly need.
Text us your feedback! (please note: we cannot respond through this channel))
The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!
Take Control of Your Practice and Your Life
I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Team and Doctor Training for every aspect of Practice Management
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
The secret to higher production? Better leadership, not just more patients. In this episode, Dr. Spencer Greer shares the biggest lessons he’s learned from scaling multiple practices, optimizing production, and keeping teams motivated—even when you're leading remotely. He reflects on the mistakes he made, what he’d do differently, and how partnering with a DSO has helped him step back from ownership stress and focus on a new chapter in his career. Learn what you can do to increase production and become a better leader!
Topics discussed in this episode:
- How sales skills translate to dentistry
- Balancing leadership between multiple practices
- Why your team isn’t motivated (and how to fix it)
- Common mistakes in remote practice management
- Transitioning to DSO partnership and work-life balance
- The power of coaching and professional investment
Find out how you can work with Dr. Spencer Greer at Big Time Dental Producers!
Text us your feedback! (please note: we cannot respond through this channel))
The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!
Take Control of Your Practice and Your Life
I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Team and Doctor Training for every aspect of Practice Management
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
This episode delves into the vital role of visual aids in enhancing patient understanding and acceptance in dental practices. We explore various methods and strategies that allow dental professionals to effectively communicate treatment options, ensuring clarity and confidence in patient decisions.
• Discussing the cognitive advantages of visual aids in patient care
• Sharing creative techniques for using visual aids in the office
• Exploring the positive impact of visual aids on patient engagement and trust
• Offering insights into common pitfalls of verbal communication
• Challenging listeners to create customized visual tools for their practices
Create visual aids for better patient understanding and watch your acceptance rates soar!
Text us your feedback! (please note: we cannot respond through this channel))
The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!
Take Control of Your Practice and Your Life
I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Team and Doctor Training for every aspect of Practice Management
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Feeling uncertain after a big dental purchase? You're not alone. This episode unpacks the phenomenon of buyer's remorse, especially regarding dental treatments. We delve into why patients harbor doubts about the necessity of their treatments, the high costs commonly associated with dental procedures, and how these factors can lead to feelings of regret.
Throughout the episode, you'll find practical tips that can be easily implemented in your practice to enhance patient trust and satisfaction. Ultimately, addressing and mitigating buyer's remorse not only benefits your patients but also cultivates long-term relationships and encourages referrals. Don't miss this opportunity to improve your practice! Be sure to subscribe, leave a review, and share this episode with colleagues who may benefit from these insights.
Text us your feedback! (please note: we cannot respond through this channel))
The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!
Take Control of Your Practice and Your Life
I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Team and Doctor Training for every aspect of Practice Management
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Most new hire issues can be traced back to one thing: onboarding. In this episode, the hosts and their expert guests share proven strategies to effectively train, support, and integrate your new team members right from the beginning. You'll learn how to create a clear onboarding process that reduces turnover, minimizes training stress, and helps you build a culture where employees feel confident, prepared, and excited to grow in your practice.
Topics discussed in this episode:
- Why onboarding is important in a dental practice
- Key elements of an effective onboarding process
- Onboarding challenges and solutions
- Growth and career development
- An exercise to transform your onboarding process
Text us your feedback! (please note: we cannot respond through this channel))
The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!
Take Control of Your Practice and Your Life
I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Team and Doctor Training for every aspect of Practice Management
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
One of the biggest leadership mistakes is making your "why" about you, not your team. In this episode, Dr. Anthony Do of Red Oak Family Dentistry returns to share hard-earned lessons on leadership, motivation, and creating a culture that makes your team want to stay. Learn how to become a leader people trust, find fulfillment in your career, and build a loyal team that's invested in the long-term success of your practice!
Topics discussed in this episode:
- The truth about your “why”
- What true leadership looks like
- A simple exercise to get real team buy-in
Text us your feedback! (please note: we cannot respond through this channel))
The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!
Take Control of Your Practice and Your Life
I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Team and Doctor Training for every aspect of Practice Management
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Struggling to get your team on board? The answer isn’t demanding compliance—it’s understanding what’s really going on. Let’s talk about what’s holding them back and how to fix it. Katherine Eitel Belt of LionSpeak is back to break down the four biggest reasons employees don’t meet our expectations (and why leaders often overlook the real issues). We dive into strategies for having tough conversations that actually lead to change, setting clear expectations, and recognizing when someone simply isn’t the right fit. Find out how to get true buy-in and create a more motivated, engaged team!
Topics discussed in this episode:
- The 4 reasons employees don’t follow through
- How to figure out why your team isn’t listening
- Leading with clarity and setting expectations
- Addressing underperformance in a department
- Dos and don’ts of getting team buy-in
Learn more about LionSpeak’s annual retreats:
https://www.lionspeak.net/
info@lionspeak.net
Text us your feedback! (please note: we cannot respond through this channel))
The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!
Take Control of Your Practice and Your Life
I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Team and Doctor Training for every aspect of Practice Management
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Busy January? If your office struggled to keep up, you’re not alone. In this episode, we discuss why hurrying may be to blame and how slowing down can actually help you reduce stress, boost productivity, and provide better patient care. Let’s explore how packed schedules, inefficient systems, and understaffing impact both your team and your patients—and what you can do to fix it!
Text us your feedback! (please note: we cannot respond through this channel))
Take Control of Your Practice and Your Life
I help dentists create thriving practices that make more money, require less of their time, and empower their teams to run the office seamlessly—so they can focus on what matters most.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Monthly Webinars: Learn proven strategies for scaling your practice.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DPHPod.com to learn more.
Leadership in dental practices often faces unexpected challenges, especially when dealing with negative patient feedback. By employing the Infinite Why system to analyze issues, leaders can uncover the roots of problems and foster a more constructive team environment focused on improving patient care.
• The emotional challenges of receiving negative reviews
• Understanding the importance of extreme ownership in practice management
• The Infinite Why system as a tool for deep analysis of issues
• Engaging in blame-free discussions for improvement
• The crucial role of leadership in guiding teams for better outcomes
• The importance of continuous training and communication within teams
Text us your feedback! (please note: we cannot respond through this channel))
Take Control of Your Practice and Your Life
I help dentists create thriving practices that make more money, require less of their time, and empower their teams to run the office seamlessly—so they can focus on what matters most.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Monthly Webinars: Learn proven strategies for scaling your practice.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DPHPod.com to learn more.
Big box implant centers are everywhere, but there ARE ways to stand out. Dr. Ryan Bradley and Dr. Taher Dhoon know firsthand how tough it is to transition into full-arch dentistry — from figuring out marketing to attracting qualified patients who can pay. In this episode, they unpack marketing, consultation, and financing strategies that will help you compete with big implant centers. Tune in for the advice you need to grow your practice and win more full arch cases!
Topics discussed in this episode:
- The struggle to transition into a full arch practice
- How to compete with big implant centers
- Marketing dos and don’ts
- Financing solutions for patients
Learn more about Colorado Surgical Institute:
https://www.coloradosurgicalinstitute.com/
Text us your feedback! (please note: we cannot respond through this channel))
Take Control of Your Practice and Your Life
I help dentists create thriving practices that make more money, require less of their time, and empower their teams to run the office seamlessly—so they can focus on what matters most.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Monthly Webinars: Learn proven strategies for scaling your practice.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DPHPod.com to learn more.
From a four-op office to two practices — here’s how Colin Myrick created something bigger than he ever expected as a young practice owner. This episode dives into the hurdles of taking over an established practice, stepping into the role of owner, and scaling in a small community. You’ll learn how Colin built a collaborative culture and steadily grew his business, all while serving his community. Tune in to hear how he made it happen, and what’s next!
Topics discussed in this episode:
- Transitioning from dental school to ownership
- Challenges of taking over a practice
- Key decisions that helped expand the practice
- Collaborative dentistry and team culture
- Colin’s vision for the future and how he’s getting there
Text us your feedback! (please note: we cannot respond through this channel))
Take Control of Your Practice and Your Life
I help dentists create thriving practices that make more money, require less of their time, and empower their teams to run the office seamlessly—so they can focus on what matters most.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Monthly Webinars: Learn proven strategies for scaling your practice.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DPHPod.com to learn more.
Branding is more than just logos and advertising; it’s about standing out in your market. This episode will help you define your own brand and measure its impact! We share an easy exercise to uncover your brand identity and real stories of how intentional branding can transform a dental practice. Discover how to deliver on your brand promise, build a base of loyal clients, and position your practice for long-term success!
Topics discussed in this episode:
- Why every practice needs a brand
- Examples of branding in dental practices
- Brand promise versus core values
- How to define your brand promise
- The ROI of branding
Text us your feedback! (please note: we cannot respond through this channel))
Take Control of Your Practice and Your Life
I help dentists create thriving practices that make more money, require less of their time, and empower their teams to run the office seamlessly—so they can focus on what matters most.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Monthly Webinars: Learn proven strategies for scaling your practice.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DPHPod.com to learn more.
Unlock the secret to a seamless dental practice with the power of checklists! Join me to reveal the transformative potential of a well-crafted checklist. How can you turn vague expectations into concrete action items? We address this question by focusing on specificity and practicality, ensuring your daily operations are not just completed but optimized for efficiency. By avoiding common pitfalls and embracing a structured approach, you'll discover how to enhance systematization and productivity in your practice.
Throughout this episode, we emphasize the importance of measurable outcomes and accountability, offering practical advice for implementing checklists that truly work. Explore the art of creating "today lists" and learn how to keep your team engaged and tasks on track. Plus, stay tuned for our next episode, where we'll switch gears to discuss how to craft and express your brand, featuring insights from the DPH coaches. Whether you're a new practice owner or a seasoned professional, this episode provides essential strategies for growth and a more fulfilling professional life.
Text us your feedback! (please note: we cannot respond through this channel))
Take Control of Your Practice and Your Life
I help dentists create thriving practices that make more money, require less of their time, and empower their teams to run the office seamlessly—so they can focus on what matters most.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Monthly Webinars: Learn proven strategies for scaling your practice.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DPHPod.com to learn more.
New skills mean nothing if you don’t put them into practice. So in this episode, we discuss why dentists often struggle to implement what they learn from CE weekends and what you can do to change that. Learn the steps to integrate new skills or systems into your office, including how to get your team on board, market new services to patients, and more. Join us to make sure your next training translates into real-world results that stick!
Topics discussed in this episode:
- The challenges of implementing new skills
- 4 steps to implementing new skills
- How to get buy-in from your team
- Marketing new services to patients
Text us your feedback! (please note: we cannot respond through this channel))
Take Control of Your Practice and Your Life
I help dentists create thriving practices that make more money, require less of their time, and empower their teams to run the office seamlessly—so they can focus on what matters most.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Monthly Webinars: Learn proven strategies for scaling your practice.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DPHPod.com to learn more.
Unlock the secrets to preventing your dental patients from seeking second opinions and ensure their loyalty with essential trust-building strategies. Join me, Dr. Paul Etchison, as we navigate the complexities of patient trust in the dental profession. Discover how addressing patient unease about treatment recommendations can save you from losing valuable clients and referrals. We'll delve into a real-life scenario involving a one-star review, revealing the profound impact of lost trust. Learn five actionable methods to strengthen your rapport with new patients through transparent discussions of their dental history and previous recommendations, setting the stage for increased case acceptance and long-term patient loyalty.
Text us your feedback! (please note: we cannot respond through this channel))
Take Control of Your Practice and Your Life
I help dentists create thriving practices that make more money, require less of their time, and empower their teams to run the office seamlessly—so they can focus on what matters most.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Monthly Webinars: Learn proven strategies for scaling your practice.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DPHPod.com to learn more.
This episode features Dr. Steve Rasner discussing his journey from dental student to practice owner, emphasizing the importance of continuing education and the power of oral sedation in enhancing patient comfort. Dr. Rasner shares practical steps for dental practitioners to grow their practices by focusing on patient empathy, effective communication, and fostering a positive practice culture.
• Dr. Rasner shares his background and struggles in dentistry
• Emphasis on the value of continuing education for career growth
• Introduction of Dr. Rasner's oral sedation protocol
• Importance of addressing patient anxiety in dental practices
• Tips for managing finances and building a sustainable practice
• Advice on communication and empathy in patient care
• Key takeaways for dental practice success
Text us your feedback! (please note: we cannot respond through this channel))
Take Control of Your Practice and Your Life
I help dentists create thriving practices that make more money, require less of their time, and empower their teams to run the office seamlessly—so they can focus on what matters most.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Monthly Webinars: Learn proven strategies for scaling your practice.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DPHPod.com to learn more.
Imagine the thrill of a same-day Invisalign start, only to be met with the crushing realization that no one in the office, not even the doctor, can perform the critical iTero scan. Join me, Dr. Paul Etchison, on Dental Practice Heroes as I unravel this cautionary tale from a coaching client, underscoring the chaos that ensues when key team members are unavailable and the vital importance of cross-training. This episode promises to arm you with the insights needed to fortify your team against the unpredictable nature of dental practice life.
Reflecting on my own early career, I share a humorous yet enlightening story of reliance on a single skilled assistant and the struggles that emerged when she went on maternity leave. From navigating frustrating daily operations to a memorable extraction fiasco, these stories aim to highlight the lessons learned in building a resilient and adaptable team. Whether you're a seasoned practitioner or just starting out, this episode offers valuable leadership lessons to ensure smooth, effective operations in your practice. Join the conversation and discover how to transform challenges into opportunities for growth and learning.
FREE RESOURCE : Get the Free Assistant 30-60-90 Checklist Here
Text us your feedback! (please note: we cannot respond through this channel))
Take Control of Your Practice and Your Life
I help dentists create thriving practices that make more money, require less of their time, and empower their teams to run the office seamlessly—so they can focus on what matters most.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Monthly Webinars: Learn proven strategies for scaling your practice.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DPHPod.com to learn more.
Associates leaving. Loss of control. Loss of profits. These fears may be holding you back from exploring partnerships in your practice, but the right approach can turn partnerships into a win-win.
In this episode, dental law attorney David Cohen breaks down partnership models and strategies to protect both the practice owner and the associate. From finding the right person to structuring agreements, you’ll learn how to avoid common pitfalls and create partnerships that benefit everyone. Tune in now for all this and more!
Topics discussed in this episode:
- New and traditional partnership models
- Navigating partnership discussions
- How to assess potential partners
- Entity structures and junior partnership contracts
- Potential pitfalls in partnerships and how to avoid them
- Financial considerations and managing capital gains
Reach out to David Cohen to discuss options here**.
David's Email:** david@cohenlawfirmpllc.com
Text us your feedback! (please note: we cannot respond through this channel))
Take Control of Your Practice and Your Life
I help dentists create thriving practices that make more money, require less of their time, and empower their teams to run the office seamlessly—so they can focus on what matters most.
Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:
- Comprehensive Training: Boost profit, efficiency, and team engagement.
- Live Monthly Webinars: Learn proven strategies for scaling your practice.
- Live Q&A Sessions: Get personalized help when you need it most.
- Supportive Community: Connect with practice owners on the same journey.
- Editable Systems & Protocols: Standardize your operations effortlessly.
Ready to build a practice that works for you? Visit www.DPHPod.com to learn more.
Should you grow your practice or stick with a solo operation? How do you avoid burnout and create systems that actually work? What are the biggest challenges to scaling a practice? We answer all these questions and more in this episode with Dr. Iraj Kasimi, who scaled his $1.8 million practice into a $5 million group practice.
Dr. Kasimi shares how he overcame the growing pains of scaling, implemented effective systems, and evolved from a clinician to a business leader. Tune in for insights on transitioning to a larger practice and the rewards of scaling versus staying small!
Topics discussed in this episode:
- Sustainability and burnout: scaling up vs. staying small
- Systemization and training a strong team
- Leadership structure in a growing practice
- What makes a good lead and your role as leader
- When to scale and when to stay small
Text us your feedback! (please note: we cannot respond through this channel))
I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.
**You will get:
✓Comprehensive Training to increase profit and engagement in your practice
✓Live Monthly Webinars to teach you how to run your practice
✓Live Question and Answer Sessions to get you help when you need it
✓A Community of practice owners to support and cheer you on
✓System and Protocol Documents to Edit, to standardize your operations**
Visit www.DPHPod.com to Learn more.
This episode emphasizes the importance of communication, systems, and family in achieving personal and professional growth. We delve into personal insights gained throughout the year as a dental coach and urge listeners to revisit their own priorities and goals for the new year.
• Importance of effective communication and culture in dental practices
• Role of systems and checklists in maintaining consistent expectations
• Need to prioritize family time alongside work achievements
• Setting achievable goals for business and personal fulfillment in 2025
• Encouraging reflection and intention-setting for the new year
Text us your feedback! (please note: we cannot respond through this channel))
I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.
**You will get:
✓Comprehensive Training to increase profit and engagement in your practice
✓Live Monthly Webinars to teach you how to run your practice
✓Live Question and Answer Sessions to get you help when you need it
✓A Community of practice owners to support and cheer you on
✓System and Protocol Documents to Edit, to standardize your operations**
Visit www.DPHPod.com to Learn more.
The problem: an ongoing hygienist shortage leaving practices overwhelmed and patients waiting. The solution: Find out in today's episode as we dive into this crisis and proactive solutions to address these challenges in your practice. From hiring and retention strategies to navigating rising wage demands, learn how to keep your team productive and revenue steady during the hygienist shortage. Tune in now!
Topics discussed in this episode:
- The impact of the hygienist shortage
- How to address the shortage in your practice
- Balancing wage demands and practice growth
- The pros and cons of temp hygienists
Text us your feedback! (please note: we cannot respond through this channel))
I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.
**You will get:
✓Comprehensive Training to increase profit and engagement in your practice
✓Live Monthly Webinars to teach you how to run your practice
✓Live Question and Answer Sessions to get you help when you need it
✓A Community of practice owners to support and cheer you on
✓System and Protocol Documents to Edit, to standardize your operations**
Visit www.DPHPod.com to Learn more.
The episode explores the challenges dental practice owners face when the selling doctor remains involved post-sale, sharing the experience of a coaching client, who struggled to implement his vision due to interference from the previous owner. Key themes include establishing boundaries, the importance of clear communication, and the necessity of cultivating relationships with staff for a successful transition.
• Owning a dental practice means navigating complex relationships following a sale
• The selling doctor’s role can inadvertently create resistance to change
• Establishing a firm exit date aids in clear expectations
• Communication about roles should focus solely on patient relationships
• Building rapport with the team is crucial for successful transitions
• Accepting turnover as part of evolving a practice highlights growth opportunities
• Clarity and intentionality lead to thriving practice environments
Text us your feedback! (please note: we cannot respond through this channel))
I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.
**You will get:
✓Comprehensive Training to increase profit and engagement in your practice
✓Live Monthly Webinars to teach you how to run your practice
✓Live Question and Answer Sessions to get you help when you need it
✓A Community of practice owners to support and cheer you on
✓System and Protocol Documents to Edit, to standardize your operations**
Visit www.DPHPod.com to Learn more.
The solution to an all-star dental practice comes down to five proven steps! In this episode, Alex Nottingham of All-Star Dental Academy explains how to craft a vision that guides key decisions, build and train a high-performing team, and leverage the power of coaching and masterminds. You'll learn strategies for leading a team that drives results, growing your practice, and more. Tune in now to start transforming your business into an all-star dental practice!
Topics discussed in this episode:
- Step one: setting a vision
- Step two: building a team
- Step three: effective training
- Step four: the power of coaching
- Step five: mastermind groups
Learn more about All-Star Dental Academy!
https://allstardentalacademy.com/
Check out the Dental All-Stars Podcast!
https://allstardentalacademy.com/dental-podcast/
Listen to our episode on phone call conversion here:
https://dentalpracticeheroes.libsyn.com/interview-the-3-silents-killers-in-your-practice-with-alex-nottingham
Text us your feedback! (please note: we cannot respond through this channel))
I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.
**You will get:
✓Comprehensive Training to increase profit and engagement in your practice
✓Live Monthly Webinars to teach you how to run your practice
✓Live Question and Answer Sessions to get you help when you need it
✓A Community of practice owners to support and cheer you on
✓System and Protocol Documents to Edit, to standardize your operations**
Visit www.DPHPod.com to Learn more.
Courageous conversations are the difference between tension and trust in your practice. In today’s episode, Katherine Eitel Belt, CEO of LionSpeak, shares her framework for establishing clear expectations, empowering employees, and building trust through effective communication — all while retaining your top employees.
With her actionable strategies and tips, you’ll be able to maintain high standards, strengthen relationships with your team, and address conflicts with confidence. If you’re dealing with tardiness or performance issues in your practice, tune in to learn how to master courageous conversations and become a better leader!
Topics discussed in this episode:
- What are courageous conversations?
- Coaching versus courageous conversations
- How courageous conversations transform a workplace
- The ARCH framework for courageous conversations
- Effective conflict resolution strategies
- The importance of feedback
Learn more about Katherine Eitel Belt and LionSpeak:
https://www.lionspeak.net/
Download your free guides on Courageous Conversation!
https://www.lionspeak.net/courageous/
Text us your feedback! (please note: we cannot respond through this channel))
I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.
**You will get:
✓Comprehensive Training to increase profit and engagement in your practice
✓Live Monthly Webinars to teach you how to run your practice
✓Live Question and Answer Sessions to get you help when you need it
✓A Community of practice owners to support and cheer you on
✓System and Protocol Documents to Edit, to standardize your operations**
Visit www.DPHPod.com to Learn more.
Nobody looks forward to raise discussions, but a few easy strategies can make them more productive and less awkward. This episode explores the right way (and the wrong way) to approach these conversations, including strategies to handle raise requests fairly and navigate challenges like wage compression. We share key lessons from our past mistakes, tips for setting clear performance and compensation expectations with your team, and why one-on-ones are crucial to this process.
Tune in to learn how to turn raise requests into growth opportunities for your practice and team!
Topics discussed in this episode:
- How raise conversations impact the workplace
- Benefits of a pay grade system
- Strategies to assess raise eligibility
- Maintaining fairness and transparency
- Balancing team morale with operational costs
Text us your feedback! (please note: we cannot respond through this channel))
I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.
**You will get:
✓Comprehensive Training to increase profit and engagement in your practice
✓Live Monthly Webinars to teach you how to run your practice
✓Live Question and Answer Sessions to get you help when you need it
✓A Community of practice owners to support and cheer you on
✓System and Protocol Documents to Edit, to standardize your operations**
Visit www.DPHPod.com to Learn more.
What if monetary incentives are not the secret to inspiring your team? Join me, Dr. Paul Etchison, as we uncover the hidden power of intrinsic motivation and the compelling reasons why bonuses might actually hinder long-term engagement. By examining the over-justification effect through a fascinating study on blood donation, we'll explore how financial rewards can sometimes transform meaningful work into mere transactions. Instead, let's delve into the art of rallying your team around a shared mission and values, especially in the dental field, where emphasizing the vital role of dental health can ignite a sense of purpose and commitment.
Text us your feedback! (please note: we cannot respond through this channel))
I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.
**You will get:
✓Comprehensive Training to increase profit and engagement in your practice
✓Live Monthly Webinars to teach you how to run your practice
✓Live Question and Answer Sessions to get you help when you need it
✓A Community of practice owners to support and cheer you on
✓System and Protocol Documents to Edit, to standardize your operations**
Visit www.DPHPod.com to Learn more.
How do you make bonuses work without the headaches? In this episode, you’ll learn how to leverage bonuses to boost team performance and calculate bonuses that drive growth without straining your bottom line. We explore the benefits of weekly versus monthly bonus systems, different performance-based incentives, and more.
Plus, find out how to address common challenges like ensuring fairness across roles and changing or eliminating bonus systems that no longer work. Listen now to discover how to build an effective bonus system that motivates, rather than distracts, your team!
Topics discussed in this episode:
- Why dental practices need a bonus system
- What makes an effective bonus system
- Aligning bonus systems with overhead costs
- Bonus system methods
- Managing team morale during bonus changes
Text us your feedback! (please note: we cannot respond through this channel))
I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.
**You will get:
✓Comprehensive Training to increase profit and engagement in your practice
✓Live Monthly Webinars to teach you how to run your practice
✓Live Question and Answer Sessions to get you help when you need it
✓A Community of practice owners to support and cheer you on
✓System and Protocol Documents to Edit, to standardize your operations**
Visit www.DPHPod.com to Learn more.
Is your dental practice feeling more like a slog than a sprint? Join Dr. Paul Etchison as he unveils the secrets to shedding that metaphorical "backpack of bricks" holding you back from achieving rapid growth. We'll reveal how to attract the right number of new patients by honing your online presence with top-notch website design and glowing reviews. Master the art of brand identity communication, whether you aim to be the go-to family-friendly practice or cater to high-end adult services. And don't underestimate the power of phone interactions—your team's ability to make a stellar first impression could be the game-changer.
Text us your feedback! (please note: we cannot respond through this channel))
I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.
**You will get:
✓Comprehensive Training to increase profit and engagement in your practice
✓Live Monthly Webinars to teach you how to run your practice
✓Live Question and Answer Sessions to get you help when you need it
✓A Community of practice owners to support and cheer you on
✓System and Protocol Documents to Edit, to standardize your operations**
Visit www.DPHPod.com to Learn more.
So, you're ready to hire leads in your dental practice. But do you know what it takes to set them up for success? This episode explores the keys to building a strong leadership team: clarity, trust, and accountability. You’ll learn how to define leadership roles with clear expectations, transition employees from team members to leaders, and integrate external hires into your practice without a hitch. Listen now for insights that will help you strengthen your leadership team and grow your practice!
Topics discussed in this episode:
- Challenges of defining leadership roles
- Setting up your first lead for success
- How to provide clarity and build an effective leadership team
- Promoting from within vs. hiring outside leads
- What true leadership looks like
Text us your feedback! (please note: we cannot respond through this channel))
I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.
**You will get:
✓Comprehensive Training to increase profit and engagement in your practice
✓Live Monthly Webinars to teach you how to run your practice
✓Live Question and Answer Sessions to get you help when you need it
✓A Community of practice owners to support and cheer you on
✓System and Protocol Documents to Edit, to standardize your operations**
Visit www.DPHPod.com to Learn more.
What’s the secret to less stress, more productivity, and happier patients? A new management approach could be the key to transforming your dental practice from chaotic to efficient. In this episode, award-winning author and consultant Karyn Ross introduces the Toyota Way Lean process and explains how to implement its principles to address system breakdowns, proactively prevent problems, and empower your team.
We discuss why you need a dedicated office manager in your practice, how to effectively train employees, and more strategies to improve workflow and drive growth in your business. Tune in to learn more!
Topics discussed in this episode:
- Applying the Lean Process in your dental practice
- The crucial role of office managers
- How to train office managers in your practice
- Common management mistakes in a dental practice
- How to have difficult conversation with your employes
- Using Lean principles to improve patient care
Sign up for Karyn’s 8-Week Dental Practice Manager Training:
https://www.eventbrite.com/e/dental-practice-manager-training-tickets-1047118047267
Text us your feedback! (please note: we cannot respond through this channel))
I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.
**You will get:
✓Comprehensive Training to increase profit and engagement in your practice
✓Live Monthly Webinars to teach you how to run your practice
✓Live Question and Answer Sessions to get you help when you need it
✓A Community of practice owners to support and cheer you on
✓System and Protocol Documents to Edit, to standardize your operations**
Visit www.DPHPod.com to Learn more.
Unlock the secret to transforming your dental practice with a simple mindset shift from being task-oriented to goal-oriented. Wondering how a mere change in perspective can revolutionize your team’s performance and patient satisfaction? This episode promises to help you redefine the purpose of every action in your practice, much like Howard Schultz reimagined the coffee experience at Starbucks. Join Dr. Paul Etchison, an experienced dental coach and practice owner, as he shares insights and strategies that can elevate your dental practice to new heights, encouraging your team to focus on meaningful interactions with each patient.
Text us your feedback! (please note: we cannot respond through this channel))
I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.
**You will get:
✓Comprehensive Training to increase profit and engagement in your practice
✓Live Monthly Webinars to teach you how to run your practice
✓Live Question and Answer Sessions to get you help when you need it
✓A Community of practice owners to support and cheer you on
✓System and Protocol Documents to Edit, to standardize your operations**
Visit www.DPHPod.com to Learn more.
Have you ever wondered if setting firm boundaries with patients might actually backfire? Join me, Dr. Paul Etchison, as I recount my personal journey through the tumultuous waters of patient management in our dental practice after deciding to go out of network with Delta. This change was intended to empower our team and eliminate disrespectful behavior, but instead, we faced an overwhelming surge in negative interactions and one-star reviews. Reflecting on these challenges, I question whether our previous, more accommodating approach was better at preserving patient loyalty and harmony.
Text us your feedback! (please note: we cannot respond through this channel))
Please leave a review on whatever app you are listening on! It only take a moment and would make such a difference to our growth!
theDPH Hero Collectivewill teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.
**You will get:
✓Comprehensive Training to level up your team and practice
✓Live Monthly Webinars to make sure you are moving forward
✓Live Question and Answer Sessions to get you help when you need it
✓A Community of practice owners to support and cheer you on
✓System and Protocol Documents to Edit, to standardize your operations**
And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
Visit www.dentalpracticeheroes.com to Learn more.
Unlock the secrets to building a flourishing dental practice with insights from Dr. Henry Ernst, a seasoned practitioner who transformed his vision into reality. Ever wondered how to scale operations smoothly? Dr. Ernst takes us through his journey from being an associate to a successful practice owner, emphasizing the critical role of demographic research and strategic planning in his rapid expansion from five to eighteen operatories. Learn how he navigated the challenges of managing growth, assembling a capable team, and overcoming the initial apprehensions of practice ownership while maintaining a steady cash flow.
Dr. Ernst highlights the importance of understanding one's "why" in dentistry, inspired by Simon Sinek's teachings, and how a clear purpose can guide professional growth. Tune in to hear about overcoming office politics, empowering team members through innovative methods, and how thoughtful leadership can transform both personal and professional life. Dr. Ernst's narrative offers a powerful testament to the lasting impact of purpose-driven growth in the dental industry.
Text us your feedback! (please note: we cannot respond through this channel))
Check out our free webinar this wednesday, Novermber 13th @ 7:30 PM eastern.
We are going to teach you how to lead and train your front desk staff to the max!
Head to www.dphpod.com to register
Please leave a review on whatever app you are listening on! It only take a moment and would make such a difference to our growth!
theDPH Hero Collectivewill teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.
**You will get:
✓Comprehensive Training to level up your team and practice
✓Live Monthly Webinars to make sure you are moving forward
✓Live Question and Answer Sessions to get you help when you need it
✓A Community of practice owners to support and cheer you on
✓System and Protocol Documents to Edit, to standardize your operations**
And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
Visit www.dentalpracticeheroes.com to Learn more.
Unlock the secrets of achieving both personal and professional growth by discovering the transformative power of hiring a coach. Imagine aligning your deepest personal ambitions with your professional goals, creating more time for yourself while reaching financial success. In our latest episode, Dr. Paul Etchison, Dr. Steve Markowitz, and Dr. Henry Ernst candidly share their journey with various coaches—ranging from life to sports coaches—and how coaching has been instrumental in maintaining accountability and uncovering insights that often go unnoticed. By reflecting on the experiences of renowned figures like Tom Brady, we underline the pivotal role of consistent guidance in avoiding pitfalls and fostering development, whether it's perfecting your golf swing or enhancing business practices.
Text us your feedback! (please note: we cannot respond through this channel))
Check out our free webinar this wednesday, Novermber 13th @ 7:30 PM eastern.
We are going to teach you how to lead and train your front desk staff to the max!
Head to www.dphpod.com to register
Please leave a review on whatever app you are listening on! It only take a moment and would make such a difference to our growth!
theDPH Hero Collectivewill teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.
**You will get:
✓Comprehensive Training to level up your team and practice
✓Live Monthly Webinars to make sure you are moving forward
✓Live Question and Answer Sessions to get you help when you need it
✓A Community of practice owners to support and cheer you on
✓System and Protocol Documents to Edit, to standardize your operations**
And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
Visit www.dentalpracticeheroes.com to Learn more.
Unlock the secrets to transforming those seemingly mundane non-clinical days into powerful opportunities for growth with insights from Dr. Paul Etchison. Ever feel like you're endlessly busy but not making real progress in your dental practice? Dr. Etchison shares his journey and highlights the top three non-clinical activities that can propel your practice forward, starting with the critical examination of key performance indicators like accounts receivable and case acceptance rates.
Text us your feedback! (please note: we cannot respond through this channel))
Check out our free webinar this wednesday, Novermber 13th @ 7:30 PM eastern.
We are going to teach you how to lead and train your front desk staff to the max!
Head to www.dphpod.com to register
Please leave a review on whatever app you are listening on! It only take a moment and would make such a difference to our growth!
theDPH Hero Collectivewill teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.
**You will get:
✓Comprehensive Training to level up your team and practice
✓Live Monthly Webinars to make sure you are moving forward
✓Live Question and Answer Sessions to get you help when you need it
✓A Community of practice owners to support and cheer you on
✓System and Protocol Documents to Edit, to standardize your operations**
And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
Visit www.dentalpracticeheroes.com to Learn more.
Unlock the blueprint to turning your dental practice aspirations into reality with actionable insights from our latest episode. Discover how setting clear objectives and measuring outcomes can create a culture of continuous improvement and accountability within your practice. With tips on starting small, like auditing a couple of phone calls each week, this episode reveals the power of incremental progress in achieving your dream practice.
Text us your feedback! (please note: we cannot respond through this channel))
Check out our free webinar this wednesday, Novermber 13th @ 7:30 PM eastern.
We are going to teach you how to lead and train your front desk staff to the max!
Head to www.dphpod.com to register
Please leave a review on whatever app you are listening on! It only take a moment and would make such a difference to our growth!
theDPH Hero Collectivewill teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.
**You will get:
✓Comprehensive Training to level up your team and practice
✓Live Monthly Webinars to make sure you are moving forward
✓Live Question and Answer Sessions to get you help when you need it
✓A Community of practice owners to support and cheer you on
✓System and Protocol Documents to Edit, to standardize your operations**
And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
Visit www.dentalpracticeheroes.com to Learn more.
Dr. Isaac Hanset, the owner of Gresham Advanced Dentistry, reveals how he overcame the challenges of high turnover and resistance to change to create a thriving dental practice. Through assertive leadership and strategic vision, Dr. Hanset transformed his practice into a successful multi-doctor operation. Listeners will gain insights into his journey, from implementing structured meetings to cultivating a team-driven environment, emphasizing the power of resilience and determination in overcoming professional hurdles.
Text us your feedback! (please note: we cannot respond through this channel))
Check out our free webinar this wednesday, Novermber 13th @ 7:30 PM eastern.
We are going to teach you how to lead and train your front desk staff to the max!
Head to www.dphpod.com to register
Please leave a review on whatever app you are listening on! It only take a moment and would make such a difference to our growth!
theDPH Hero Collectivewill teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.
**You will get:
✓Comprehensive Training to level up your team and practice
✓Live Monthly Webinars to make sure you are moving forward
✓Live Question and Answer Sessions to get you help when you need it
✓A Community of practice owners to support and cheer you on
✓System and Protocol Documents to Edit, to standardize your operations**
And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
Visit www.dentalpracticeheroes.com to Learn more.
Learn how you can master the art of speed and precision, whether you're juggling multiple quads for anesthesia or tackling those tricky back-to-back class two fillings. In this episode, I will divulge 15 game changing speed and efficiency tips to increase your speed.
Text us your feedback! (please note: we cannot respond through this channel))
Check out our free webinar this wednesday, Novermber 13th @ 7:30 PM eastern.
We are going to teach you how to lead and train your front desk staff to the max!
Head to www.dphpod.com to register
Please leave a review on whatever app you are listening on! It only take a moment and would make such a difference to our growth!
theDPH Hero Collectivewill teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.
**You will get:
✓Comprehensive Training to level up your team and practice
✓Live Monthly Webinars to make sure you are moving forward
✓Live Question and Answer Sessions to get you help when you need it
✓A Community of practice owners to support and cheer you on
✓System and Protocol Documents to Edit, to standardize your operations**
And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
Visit www.dentalpracticeheroes.com to Learn more.
Unlock the secret to skyrocketing your dental practice's efficiency and profitability. Imagine hitting production goals like $1,000 per hour by transforming the way you approach procedures. Join me, Paul Etchison, as I reveal practical strategies to streamline common tasks like fillings and effectively incorporate high-value procedures such as bone grafts. Gain insights into how these techniques not only boost your practice's financial success but also improve patient satisfaction through faster, more efficient care.
Text us your feedback! (please note: we cannot respond through this channel))
Check out our free webinar this wednesday, Novermber 13th @ 7:30 PM eastern.
We are going to teach you how to lead and train your front desk staff to the max!
Head to www.dphpod.com to register
Please leave a review on whatever app you are listening on! It only take a moment and would make such a difference to our growth!
theDPH Hero Collectivewill teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.
**You will get:
✓Comprehensive Training to level up your team and practice
✓Live Monthly Webinars to make sure you are moving forward
✓Live Question and Answer Sessions to get you help when you need it
✓A Community of practice owners to support and cheer you on
✓System and Protocol Documents to Edit, to standardize your operations**
And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
Visit www.dentalpracticeheroes.com to Learn more.
Unlock the secret to transforming your dental practice into a vibrant community where staff feel like family. As Dr. Paul Etchison, alongside my esteemed DPH coaches Dr. Henry Ernst and Dr. Stephen Markowitz, we promise to guide you through the art of crafting genuine connections among your team.
Text us your feedback! (please note: we cannot respond through this channel))
Check out our free webinar this wednesday, Novermber 13th @ 7:30 PM eastern.
We are going to teach you how to lead and train your front desk staff to the max!
Head to www.dphpod.com to register
Please leave a review on whatever app you are listening on! It only take a moment and would make such a difference to our growth!
theDPH Hero Collectivewill teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.
**You will get:
✓Comprehensive Training to level up your team and practice
✓Live Monthly Webinars to make sure you are moving forward
✓Live Question and Answer Sessions to get you help when you need it
✓A Community of practice owners to support and cheer you on
✓System and Protocol Documents to Edit, to standardize your operations**
And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
Visit www.dentalpracticeheroes.com to Learn more.
What if you could transform your dental practice through mastering conflict resolution, boosting profits, and gaining personal freedom all at once? In this engaging episode, we welcome back Dr. Jason Tanoory, an accomplished practice owner with seven thriving dental offices in New York State. Dr. Tanoory shares his inspiring journey from hands-on clinician to a visionary CEO, revealing how strategic growth and empowering his team to manage conflicts directly have fueled not only business expansion but also enhanced his personal freedom.
Jason's Podcast www.dentallighthouse.com
Text us your feedback! (please note: we cannot respond through this channel))
Check out our free webinar this wednesday, Novermber 13th @ 7:30 PM eastern.
We are going to teach you how to lead and train your front desk staff to the max!
Head to www.dphpod.com to register
Please leave a review on whatever app you are listening on! It only take a moment and would make such a difference to our growth!
theDPH Hero Collectivewill teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.
**You will get:
✓Comprehensive Training to level up your team and practice
✓Live Monthly Webinars to make sure you are moving forward
✓Live Question and Answer Sessions to get you help when you need it
✓A Community of practice owners to support and cheer you on
✓System and Protocol Documents to Edit, to standardize your operations**
And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
Visit www.dentalpracticeheroes.com to Learn more.
Unlock the secrets to a thriving dental practice with insights from Dr. Justin Bhullar, a seasoned multi-practice owner and investor. Discover how overcoming the isolation of dentistry with leadership and teamwork can transform your practice into a collaborative, supportive environment. Listen as we, Dr. Paul Etchison and Dr. Justin, share personal stories about the power of delegating and involving team members in decision-making, building trust and a unified purpose. Learn how cross-training and understanding each role can create empathy and appreciation among your team, leading to a thriving and harmonious workspace.
Text us your feedback! (please note: we cannot respond through this channel))
Check out our free webinar this wednesday, Novermber 13th @ 7:30 PM eastern.
We are going to teach you how to lead and train your front desk staff to the max!
Head to www.dphpod.com to register
Please leave a review on whatever app you are listening on! It only take a moment and would make such a difference to our growth!
theDPH Hero Collectivewill teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.
**You will get:
✓Comprehensive Training to level up your team and practice
✓Live Monthly Webinars to make sure you are moving forward
✓Live Question and Answer Sessions to get you help when you need it
✓A Community of practice owners to support and cheer you on
✓System and Protocol Documents to Edit, to standardize your operations**
And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
Visit www.dentalpracticeheroes.com to Learn more.
What if your emergency dental patients could become your most loyal, long-term clients? Join me, Paul Etchison, as I reveal the secrets to turning immediate pain relief into comprehensive care opportunities. Through strategic full exams and education on cavity prevention and oral health, we build trust and encourage ongoing treatment plans that enhance both patient outcomes and practice profitability. Learn how to address all dental issues effectively while positioning your practice as the ultimate dental solution.
Text us your feedback! (please note: we cannot respond through this channel))
Check out our free webinar this wednesday, Novermber 13th @ 7:30 PM eastern.
We are going to teach you how to lead and train your front desk staff to the max!
Head to www.dphpod.com to register
Please leave a review on whatever app you are listening on! It only take a moment and would make such a difference to our growth!
theDPH Hero Collectivewill teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.
**You will get:
✓Comprehensive Training to level up your team and practice
✓Live Monthly Webinars to make sure you are moving forward
✓Live Question and Answer Sessions to get you help when you need it
✓A Community of practice owners to support and cheer you on
✓System and Protocol Documents to Edit, to standardize your operations**
And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
Visit www.dentalpracticeheroes.com to Learn more.
Unlock the secrets to elevating patient communication and boosting case acceptance rates in your dental practice! Join us as we host Dr. Chris Bowman, the innovative founder of Dental Insiders, who blends his expertise in psychology and marketing to revolutionize patient interactions. Discover how his systematic approaches, like the new patient connection interview and trusted advisor consultative sales, can transform your practice by fostering ethical, patient-centered influence that leads to more comprehensive care with fewer patients.
Find Dr. Chris Bowman's Course at https://www.gettingyesmasterclass.com/
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Don't miss out on the New Online Mastermind. Lock in Pre Launch Pricing today. click here to take advantage!
Check out www.relevanceonlinemarketing.com if you want to get the same great marketing results as Dr. Etch. Mention DPH and get your first month FREE!
theDPH Hero Collectivewill teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.
**You will get:
✓Comprehensive Training to level up your team and practice
✓Live Monthly Webinars to make sure you are moving forward
✓Live Question and Answer Sessions to get you help when you need it
✓A Community of practice owners to support and cheer you on
✓System and Protocol Documents to Edit, to standardize your operations**
And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
Visit www.dentalpracticeheroes.com to Learn more.
Unlock the secrets to effective communication and leadership in your dental practice with our special guest, Chelsea Myers, a seasoned dental life coach. Chelsea's inspiring journey from overcoming personal hurdles to empowering dental professionals will leave you motivated and enlightened. Learn how self-awareness and empathy can revolutionize your leadership style, helping you to manage team dynamics more effectively and create a nurturing work environment that promotes growth and harmony.
Discover the delicate art of balancing open communication with your team while steering clear of micromanagement pitfalls. We discuss the importance of loyalty to the practice and how transparent communication aligned with core values can help navigate challenges seamlessly. By embracing these principles, you'll foster a professional setting where every team member feels supported, leading your practice to new heights of success.
Check out Chelsea and all her offerings at www.dentallife.coach
Text us your feedback!
theDPH Hero Collectivewill teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.
**You will get:
✓Comprehensive Training to level up your team and practice
✓Live Monthly Webinars to make sure you are moving forward
✓Live Question and Answer Sessions to get you help when you need it
✓A Community of practice owners to support and cheer you on
✓System and Protocol Documents to Edit, to standardize your operations**
And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
Visit www.dentalpracticeheroes.com to Learn more.
Can a career ever truly be fulfilling without constant growth? Join us on Dental Practice Heroes as we sit down with the insightful Dr. Justin Buller, an accomplished dentist and multi-practice owner, to uncover the profound realizations he's had throughout his journey. Dr. Buller unveils the importance of perpetual progress and sheds light on the idea that there is no ultimate finish line. This episode is packed with wisdom on how to find joy in the everyday challenges of problem-solving and helping others, all while maintaining a harmonious balance between work, health, and family life.
Text us your feedback!
theDPH Hero Collectivewill teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.
**You will get:
✓Comprehensive Training to level up your team and practice
✓Live Monthly Webinars to make sure you are moving forward
✓Live Question and Answer Sessions to get you help when you need it
✓A Community of practice owners to support and cheer you on
✓System and Protocol Documents to Edit, to standardize your operations**
And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
Visit www.dentalpracticeheroes.com to Learn more.
Can you imagine leading a team to success even after you're no longer there to guide them? Discover how delegation, inspired by Magellan's legendary expedition, can transform your practice. We'll bust the myth that handling everything yourself is the only path to success and explore how strategic delegation can help you avoid burnout, reduce stress, and foster a motivated, efficient team.
Text us your feedback!
theDPH Hero Collectivewill teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.
**You will get:
✓Comprehensive Training to level up your team and practice
✓Live Monthly Webinars to make sure you are moving forward
✓Live Question and Answer Sessions to get you help when you need it
✓A Community of practice owners to support and cheer you on
✓System and Protocol Documents to Edit, to standardize your operations**
And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
Visit www.dentalpracticeheroes.com to Learn more.
How can you transform your dental assistants into heroes? Join me, Dr. Paul Etchison, alongside DPH coaches Dr. Henry Ernst and Dr. Steven Markowitz, as we unravel the secrets to training dental assistants who will not only boost your practice’s productivity but also alleviate your daily stresses. We promise you will walk away with actionable insights on creating and utilizing standardized instructional videos and structured 30, 60, and 90-day checklists to ensure your team’s competency and confidence—all while freeing you up to focus on the critical aspects of patient care.
Text us your feedback!
theDPH Hero Collectivewill teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.
**You will get:
✓Comprehensive Training to level up your team and practice
✓Live Monthly Webinars to make sure you are moving forward
✓Live Question and Answer Sessions to get you help when you need it
✓A Community of practice owners to support and cheer you on
✓System and Protocol Documents to Edit, to standardize your operations**
And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
Visit www.dentalpracticeheroes.com to Learn more.
Ever wondered how a dentist handles the whirlwind of managing multiple practices while steering through a pandemic? Join us as Dr. Chad Johnson, the dynamic owner of Veranda Dentistry and host of the Everyday Practices podcast, shares his riveting story from opening his own practice straight out of dental school to overcoming the formidable challenges of COVID-19. Learn how he adeptly balances two thriving locations, makes tough business decisions, and brings a light-hearted touch to both patient care and social media.
We also emphasize the critical importance of regular audits and consistent monitoring to ensure staff accountability and optimize marketing investments, driving home the necessity of accountability for sustained practice growth.
In the final segments, we tackle the nuanced art of staff management and professional development. From creating detailed job descriptions and leveraging systems like Google Calendar to addressing performance issues with tact, Dr. Johnson provides insightful strategies on enhancing staff accountability and efficiency. We also delve into the sensitive topic of transitioning roles within the team, balancing personal pride with organizational needs, and fostering a respectful, collaborative work environment. Listen to our anecdotes and actionable advice that underscore the importance of intentional profitability and leadership responsibility.
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At DPH, we are coaches who have accomplished what we teach. Everything has been tried and tested and we have the experience to back it up. If you are looking to take your practice to the next level with a coach with REAL Experience, go to www.DentalPracticeHeroes.com
theDPH Hero Collectivewill teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.
**You will get:
✓Comprehensive Training to level up your team and practice
✓Live Monthly Webinars to make sure you are moving forward
✓Live Question and Answer Sessions to get you help when you need it
✓A Community of practice owners to support and cheer you on
✓System and Protocol Documents to Edit, to standardize your operations**
And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
Visit www.dentalpracticeheroes.com to Learn more.
Ever feel like you're drowning in the daily grind of running your dental practice? Discover how to reclaim your time and sanity in our monumental 500th episode of Dental Practice Heroes! I share the top five crucial elements to leading a successful dental practice without burning out.
Text us your feedback!
theDPH Hero Collectivewill teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.
**You will get:
✓Comprehensive Training to level up your team and practice
✓Live Monthly Webinars to make sure you are moving forward
✓Live Question and Answer Sessions to get you help when you need it
✓A Community of practice owners to support and cheer you on
✓System and Protocol Documents to Edit, to standardize your operations**
And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
Visit www.dentalpracticeheroes.com to Learn more.
Can communication issues ruin your dental practice? Discover how mastering difficult conversations can transform your team dynamics and elevate your office culture. In this episode of Dental Practice Heroes, I share a powerful framework for addressing team problems head-on, featuring a real-life incident with a chronically late employee from my own practice. By understanding the motives, behavior, and impact behind team conflicts, you’ll learn the essential skills to address issues promptly and maintain a cohesive, high-performing team.
Text us your feedback!
theDPH Hero Collectivewill teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.
**You will get:
✓Comprehensive Training to level up your team and practice
✓Live Monthly Webinars to make sure you are moving forward
✓Live Question and Answer Sessions to get you help when you need it
✓A Community of practice owners to support and cheer you on
✓System and Protocol Documents to Edit, to standardize your operations**
And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
Visit www.dentalpracticeheroes.com to Learn more.
Unlock the secrets to achieving a near-perfect AR in your dental practice with insights from our expert guests, Dr. Steve Markowitz and Dr. Henry Ernst. Learn how to consistently track key metrics like AR days and aging claims to maintain a high collection rate. Our guests emphasize the importance of distinguishing between patient payments and insurance claims, and share actionable tips on collecting payments before procedures begin. With practical advice on training your front desk staff and the value of systematic processes, this episode is your ultimate guide to ensuring your practice gets paid for the services you provide.
Text us your feedback!
Mention the Dental Practice Heroes Podcast and get your first month free at www.relevanceonlinemarketing.com
theDPH Hero Collectivewill teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.
**You will get:
✓Comprehensive Training to level up your team and practice
✓Live Monthly Webinars to make sure you are moving forward
✓Live Question and Answer Sessions to get you help when you need it
✓A Community of practice owners to support and cheer you on
✓System and Protocol Documents to Edit, to standardize your operations**
And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
Visit www.dentalpracticeheroes.com to Learn more.
Thinking about expanding your dental practice by adding associates? Discover the crucial factors that determine the right timing and strategy to effectively integrate new team members with insights from Dr. Ben Kacos of Shreveport Dental Solutions. We uncover the common pitfalls practice owners face, whether it's bringing on associates too late due to trust issues or burnout, or too early in an attempt to scale prematurely. Learn how to read key indicators, such as the number of periodic exams per month, that signal when it's time to bring on an associate, and why avoiding a scarcity mindset is essential for balanced growth.
Text us your feedback!
Mention the Dental Practice Heroes Podcast and get your first month free at www.relevanceonlinemarketing.com
theDPH Hero Collectivewill teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.
**You will get:
✓Comprehensive Training to level up your team and practice
✓Live Monthly Webinars to make sure you are moving forward
✓Live Question and Answer Sessions to get you help when you need it
✓A Community of practice owners to support and cheer you on
✓System and Protocol Documents to Edit, to standardize your operations**
And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
Visit www.dentalpracticeheroes.com to Learn more.
No more class II"s! Ever wondered how to pivot from general dentistry to becoming a specialized provider in your practice? Join us on this episode of Dental Practice Heroes as Dr. Paul Etchison chats with Dr. Dan Briskie and Dr. Taher Dhoon from the Colorado Surgical Institute. We share our personal journeys and insights on transitioning from routine procedures like Class II fillings to focusing on more complex and fulfilling work, such as orthodontics and veneers. Dr. Dune reveals his fascinating path from corporate dentistry to owning his practice, highlighting the significance of continuous education and the integration of specialized services like single implants and full arch surgeries. We also discuss strategies for maintaining patient trust and ensuring smooth team dynamics during this transformative journey.
Text us your feedback!
Please leave a review on whatever app you are listening on! It only take a moment and would make such a difference to our growth!
theDPH Hero Collectivewill teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.
**You will get:
✓Comprehensive Training to level up your team and practice
✓Live Monthly Webinars to make sure you are moving forward
✓Live Question and Answer Sessions to get you help when you need it
✓A Community of practice owners to support and cheer you on
✓System and Protocol Documents to Edit, to standardize your operations**
And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
Visit www.dentalpracticeheroes.com to Learn more.
What if your entire dental team could be your secret weapon to boost case acceptance and patient care? We share why every team member's belief in the value of dental treatments is crucial and how understanding the risks of untreated cavities can turn every patient interaction into an opportunity for improved health outcomes. Gain practical insights on structuring your meetings to maximize productivity and impact, ensuring every staff member grasps their vital role in patient care.
EPISODE BONUS: Download the PPT and Verbiage Document Here
Text us your feedback!
Please leave a review on whatever app you are listening on! It only take a moment and would make such a difference to our growth!
theDPH Hero Collectivewill teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.
**You will get:
✓Comprehensive Training to level up your team and practice
✓Live Monthly Webinars to make sure you are moving forward
✓Live Question and Answer Sessions to get you help when you need it
✓A Community of practice owners to support and cheer you on
✓System and Protocol Documents to Edit, to standardize your operations**
And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
Visit www.dentalpracticeheroes.com to Learn more.
Can keeping an underperforming employee really harm your dental practice more than having an empty seat? Join me, Paul Etchison, as we confront this critical question in today's episode. We’ll draw parallels to a rowing team to discuss the tough decisions you face when dealing with underperforming staff. Explore the immediate and long-term impacts on team morale and performance, the importance of understanding the risks involved, and the significance of transparent communication. Learn how to give employees a fair chance to improve by addressing the root causes of their underperformance, whether it’s timeliness, training, or personality issues. Arm yourself with the knowledge to make well-informed decisions that balance short-term staffing needs with maintaining high standards and fostering a positive team culture..
Text us your feedback!
Please leave a review on whatever app you are listening on! It only take a moment and would make such a difference to our growth!
Join the DPH Hero Collective and take your practice and your life to the next level!
- Access to over 37 hours of training videos for you and your team.
- Access to every document, checklist, protocol, and system that Dr. Etchison uses in his practice.
- Weekly live content, live webinars, office hours, hotseats, group coaching sessions
- Access to a community of like minded Dental Practice Owners helping each other succeed!
At DPH, we don't coach you on anything we haven't personally accomplished ourselves. We provide:
- One on One Coaching for Doctors, or Doctors and Teams
- Group Coaching Programs for Teams
- Minicourses on every practice management topic you need to know
- Team Coaching for your Front Desk
- Exactly what you need to level up, whatever level of practice you are at.
Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
Discover the secrets to creating a thriving dental hygiene department with Rachel Wall, founder and CEO of Inspired Hygiene. Learn how to attract and retain skilled hygienists, boost departmental productivity, and enhance patient care and profitability. We tackle the pressing issue of hygienist shortages and the shift towards flexible roles, offering strategies to make your practice an attractive workplace. Rachel's insights on continuous recruitment and investing in team education will transform your approach to managing staffing changes.
check out Rachel's Programs at www.inspiredhygiene.com
Text us your feedback!
Check out www.relevanceonlinemarketing.com if you want to get the same great marketing results as Dr. Etch. Mention DPH and get your first month FREE!
Please leave a review on whatever app you are listening on! It only take a moment and would make such a difference to our growth!
Join the DPH Hero Collective and take your practice and your life to the next level!
- Access to over 37 hours of training videos for you and your team.
- Access to every document, checklist, protocol, and system that Dr. Etchison uses in his practice.
- Weekly live content, live webinars, office hours, hotseats, group coaching sessions
- Access to a community of like minded Dental Practice Owners helping each other succeed!
At DPH, we don't coach you on anything we haven't personally accomplished ourselves. We provide:
- One on One Coaching for Doctors, or Doctors and Teams
- Group Coaching Programs for Teams
- Minicourses on every practice management topic you need to know
- Team Coaching for your Front Desk
- Exactly what you need to level up, whatever level of practice you are at.
Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
Unlock the secrets to boosting your dental practice's case acceptance with expert insights from Dr. Henry Ernst and Dr. Steven Markowitz. Discover how even the smallest improvements in this area can have profound effects on both your financial success and the quality of patient care. This episode of Dental Practice Heroes is packed with practical tips, including creating a warm office atmosphere and mastering patient conversations to ensure prompt, effective treatment. We delve into the importance of refining treatment planning data and patient interactions to elevate acceptance rates and overall practice health.day!
Text us your feedback!
Check out www.relevanceonlinemarketing.com if you want to get the same great marketing results as Dr. Etch. Mention DPH and get your first month FREE!
Join the DPH Hero Collective and take your practice and your life to the next level!
- Access to over 37 hours of training videos for you and your team.
- Access to every document, checklist, protocol, and system that Dr. Etchison uses in his practice.
- Weekly live content, live webinars, office hours, hotseats, group coaching sessions
- Access to a community of like minded Dental Practice Owners helping each other succeed!
At DPH, we don't coach you on anything we haven't personally accomplished ourselves. We provide:
- One on One Coaching for Doctors, or Doctors and Teams
- Group Coaching Programs for Teams
- Minicourses on every practice management topic you need to know
- Team Coaching for your Front Desk
- Exactly what you need to level up, whatever level of practice you are at.
Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
What if you could slash your dental practice's supply budget to under 5% of collections without compromising quality? This episode unpacks essential strategies to help you achieve this goal. We discuss how increasing production and collections, rather than just cutting expenses, can effectively lower your overhead. We explore six key reasons why supply budgets often exceed targets and provide actionable steps to address them. From accurate expense categorization to centralizing supply orders and educating your team on cost-saving measures, we cover the ground comprehensively.
Text us your feedback!
Check out www.relevanceonlinemarketing.com if you want to get the same great marketing results as Dr. Etch. Mention DPH and get your first month FREE!
Join the DPH Hero Collective and take your practice and your life to the next level!
- Access to over 37 hours of training videos for you and your team.
- Access to every document, checklist, protocol, and system that Dr. Etchison uses in his practice.
- Weekly live content, live webinars, office hours, hotseats, group coaching sessions
- Access to a community of like minded Dental Practice Owners helping each other succeed!
At DPH, we don't coach you on anything we haven't personally accomplished ourselves. We provide:
- One on One Coaching for Doctors, or Doctors and Teams
- Group Coaching Programs for Teams
- Minicourses on every practice management topic you need to know
- Team Coaching for your Front Desk
- Exactly what you need to level up, whatever level of practice you are at.
Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
Can you really afford to wait to implement new clinical skills? Discover how immediate action can skyrocket your confidence in dental practice! In this episode of Dental Practice Heroes, we break down the barriers to achieving both external and internal confidence essential for providing exceptional patient care. Learn from our personal experiences and observations with associates and students, and uncover effective strategies for practicing new skills, like partnering with local specialists or mentors. We guarantee by the end of this episode, you’ll have actionable insights to overcome those initial hurdles and boost your clinical prowess.
Mention DPH and get 10% off of courses at www.ColoradoSurgicalInstitute.com
Text us your feedback!
Click here to get access to 11 free OmniPractice Videos, a Webinar on creating a team driven practice, the Big Book of Dental Analogies, The Brand Book for New Hires, and the Essential Membership Documents you need!
Join the DPH Hero Collective and take your practice and your life to the next level!
- Access to over 37 hours of training videos for you and your team.
- Access to every document, checklist, protocol, and system that Dr. Etchison uses in his practice.
- Weekly live content, live webinars, office hours, hotseats, group coaching sessions
- Access to a community of like minded Dental Practice Owners helping each other succeed!
At DPH, we don't coach you on anything we haven't personally accomplished ourselves. We provide:
- One on One Coaching for Doctors, or Doctors and Teams
- Group Coaching Programs for Teams
- Minicourses on every practice management topic you need to know
- Team Coaching for your Front Desk
- Exactly what you need to level up, whatever level of practice you are at.
Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
Unlock the secrets to a successful dental practice sale with industry expert Elijah Desmond! Ever wondered how to maximize your practice's value and ensure a smooth exit? Tune in to discover why understanding and improving key financial metrics like EBITDA is crucial—years before you even think about selling. Elijah clears up common misconceptions and shows you how early preparation can significantly enhance your practice's attractiveness and value.
For more info, go to www.dentalpitchbrokerage.com
Text us your feedback!
Check out www.relevanceonlinemarketing.com if you want to get the same great marketing results as Dr. Etch. Mention DPH and get your first month FREE!
Click here to get access to 11 free OmniPractice Videos, a Webinar on creating a team driven practice, the Big Book of Dental Analogies, The Brand Book for New Hires, and the Essential Membership Documents you need!
DPH Coaching **At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
We provide:**
- One on One Coaching for Doctors, or Doctors and Teams
- Group Coaching Programs for Teams
- Minicourses on every practice management topic you need to know
- Team Coaching for your Front Desk
- Exactly what you need to level up, whatever level of practice you are at.
Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
How can a simple handoff revolutionize your dental practice? Imagine a system where every transition—from the assistant to the doctor, and from the clinic to the front desk—flows seamlessly. This episode is your ultimate guide to mastering these critical moments within your practice. We dissect various touchpoints of handoffs and explain why having a well-defined system is not just beneficial but essential for maintaining consistency, preventing information loss, and, most importantly, enhancing patient satisfaction.
Text us your feedback!
Click here to get access to 11 free OmniPractice Videos, a Webinar on creating a team driven practice, the Big Book of Dental Analogies, The Brand Book for New Hires, and the Essential Membership Documents you need!
DPH Coaching **At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
We provide:**
- One on One Coaching for Doctors, or Doctors and Teams
- Group Coaching Programs for Teams
- Minicourses on every practice management topic you need to know
- Team Coaching for your Front Desk
- Exactly what you need to level up, whatever level of practice you are at.
Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
You've probably never thought about, but emergencies are a big party of your practice. In this episode, we teach you how to crush the emergency appointment, every time, including a story about a single emergency visit that led to 33 new patient referrals and nearly $100,000 in treatments.
Text us your feedback!
At DPH, we are coaches who have accomplished what we teach. Everything has been tried and tested and we have the experience to back it up. If you are looking to take your practice to the next level with a coach with REAL Experience, go to www.DentalPracticeHeroes.com
DPH Coaching **At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
We provide:**
- One on One Coaching for Doctors, or Doctors and Teams
- Group Coaching Programs for Teams
- Minicourses on every practice management topic you need to know
- Team Coaching for your Front Desk
- Exactly what you need to level up, whatever level of practice you are at.
Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
Could a well-structured schedule be the key to a thriving dental practice? Join me, Paul Etchison, on this enlightening episode of Dental Practice Heroes as we explore the transformative power of block scheduling. Think of it as your practice's compass, guiding you toward consistent success.
Text us your feedback!
If you want to lock in the lowest price ever for the DPH Hero Collective Mastermind, you need to before this weekend is over. www.dentalpracticeheroes.com/communitysalespage
Don't miss out on the New Online Mastermind. Lock in Pre Launch Pricing today. click here to take advantage!
DPH Coaching **At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
We provide:**
- One on One Coaching for Doctors, or Doctors and Teams
- Group Coaching Programs for Teams
- Minicourses on every practice management topic you need to know
- Team Coaching for your Front Desk
- Exactly what you need to level up, whatever level of practice you are at.
Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
Ever wondered how a dental school graduate can rapidly ascend to owning multiple practices and venturing into real estate? Our latest episode features Dr. Reed Faldet, who shares his transformative journey from a 2019 dental school graduate to a successful multi-practice owner and real estate investor. By listening, you’ll gain invaluable insights into how strategic planning and a strong desire for financial independence allowed Reid to minimize his clinical hours and focus on what truly matters to him. We cover everything from sourcing practice opportunities to the immense benefits of owning the buildings where your practices operate.
Reach out to Reed @ info@dentalrepartners.com
or go to https://www.dentalrepartners.com for more information.
Text us your feedback!
If you want to lock in the lowest price ever for the DPH Hero Collective Mastermind, you need to before this weekend is over. www.dentalpracticeheroes.com/communitysalespage
Check out www.relevanceonlinemarketing.com if you want to get the same great marketing results as Dr. Etch. Mention DPH and get your first month FREE!
Don't miss out on the New Online Mastermind. Lock in Pre Launch Pricing today. click here to take advantage!
DPH Coaching **At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
We provide:**
- One on One Coaching for Doctors, or Doctors and Teams
- Group Coaching Programs for Teams
- Minicourses on every practice management topic you need to know
- Team Coaching for your Front Desk
- Exactly what you need to level up, whatever level of practice you are at.
Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
Join us as we unlock the secrets to achieving sustained success in the dental industry with Paul Etchison and his team of expert coaches. They bring their wealth of knowledge and firsthand experiences to explain why focusing too much on one aspect of the "Triangle of Business Success" can lead to a lopsided and ultimately failing practice. Learn how to create and maintain robust relationships with both your team and patients, while ensuring that your processes are streamlined and your results are clear and attainable.
Text us your feedback!
If you want to lock in the lowest price ever for the DPH Hero Collective Mastermind, you need to before this weekend is over. www.dentalpracticeheroes.com/communitysalespage
Don't miss out on the New Online Mastermind. Lock in Pre Launch Pricing today. click here to take advantage!
DPH Coaching **At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
We provide:**
- One on One Coaching for Doctors, or Doctors and Teams
- Group Coaching Programs for Teams
- Minicourses on every practice management topic you need to know
- Team Coaching for your Front Desk
- Exactly what you need to level up, whatever level of practice you are at.
Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
Ever wondered how a simple change in mindset and the right tools can skyrocket your dental practice's success? Join me, as I share a compelling story about a coaching client who's ready to transition from clinician to business leader.
Text us your feedback!
Don't miss out on the New Online Mastermind. Lock in Pre Launch Pricing today. click here to take advantage!
Please leave a review on whatever app you are listening on! It only take a moment and would make such a difference to our growth!
DPH Coaching **At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
We provide:**
- One on One Coaching for Doctors, or Doctors and Teams
- Group Coaching Programs for Teams
- Minicourses on every practice management topic you need to know
- Team Coaching for your Front Desk
- Exactly what you need to level up, whatever level of practice you are at.
Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
This special episode, hosted by Dr. David Maconi, peels back the layers of my journey (Paul Etchison) in a candid discussion about the ups and downs of the dental profession.
Our conversation dives into the financial maze new doctors face, tackling everything from hefty student loans to the pros and cons of joining DSOs versus group practices. We break down the risks and rewards inherent in different practice models, emphasizing the importance of sustainable partnerships and doctor retention for long-term success.
Text us your feedback!
Don't miss out on the New Online Mastermind. Lock in Pre Launch Pricing today. click here to take advantage!
Check out www.relevanceonlinemarketing.com if you want to get the same great marketing results as Dr. Etch. Mention DPH and get your first month FREE!
Please leave a review on whatever app you are listening on! It only take a moment and would make such a difference to our growth!
DPH Coaching **At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
We provide:**
- One on One Coaching for Doctors, or Doctors and Teams
- Group Coaching Programs for Teams
- Minicourses on every practice management topic you need to know
- Team Coaching for your Front Desk
- Exactly what you need to level up, whatever level of practice you are at.
Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
How do new dental graduates manage to produce up to $300k in a single month? In this episode of the Dental Practice Heroes podcast, we uncover the secrets behind such astonishing achievements with Dr. Spencer Greer, the mastermind behind the Big Time Dental Producers program. Dr. Greer shares riveting success stories and practical strategies for becoming a super generalist. We also tackle the art of mastering difficult conversations and demonstrate how high production levels can lead to unparalleled professional freedom and work-life balance.
Use the code "HERO" to get a discount on Spencer's Program at https://bigtimedentist.com/
Text us your feedback!
Don't miss out on the New Online Mastermind. Lock in Pre Launch Pricing today. click here to take advantage!
Check out www.relevanceonlinemarketing.com if you want to get the same great marketing results as Dr. Etch. Mention DPH and get your first month FREE!
Please leave a review on whatever app you are listening on! It only take a moment and would make such a difference to our growth!
DPH Coaching **At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
We provide:**
- One on One Coaching for Doctors, or Doctors and Teams
- Group Coaching Programs for Teams
- Minicourses on every practice management topic you need to know
- Team Coaching for your Front Desk
- Exactly what you need to level up, whatever level of practice you are at.
Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
What happens when you need to address declining performance in a well-loved, long-time employee? It’s never an easy conversation, but it's crucial for maintaining the high standards of care in your dental practice. On this episode of the Dental Practice Heroes podcast, join me along with special guests Dr. Henry Ernst and Dr. Stephen Markowitz, as we share our experiences and strategies for tackling these tough but necessary discussions. From Dr. Markowitz’s heartfelt account of confronting a dentist’s performance issues to creating safe and genuine relationships with your team members, we explore how to navigate these challenging conversations with empathy and professionalism.
Tackling complaints about legacy staff, setting firm boundaries, and even quirky communication techniques—this episode has it all. Discover why bringing a witness into challenging meetings might be a game-changer, and how restricting break room access can make a world of difference. Dr. Henry introduces a trust exercise designed to foster open dialogue and honesty within your team, and we highlight the amusing yet effective use of a toy alligator to voice concerns indirectly. Whether it's setting clear expectations or ensuring every team member feels heard, we provide actionable insights for maintaining a cohesive, high-functioning dental practice.
Don't miss out on the New Online Mastermind. Lock in Pre Launch Pricing today. click here to take advantage!
At DPH, we are coaches who have accomplished what we teach. Everything has been tried and tested and we have the experience to back it up. If you are looking to take your practice to the next level with a coach with REAL Experience, go to www.DentalPracticeHeroes.com
DPH Coaching **At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
We provide:**
- One on One Coaching for Doctors, or Doctors and Teams
- Group Coaching Programs for Teams
- Minicourses on every practice management topic you need to know
- Team Coaching for your Front Desk
- Exactly what you need to level up, whatever level of practice you are at.
Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
Ever felt overwhelmed by the complexity of dental membership plans? Uncover the secrets to making them simple and effective in our latest episode! We'll share practical insights drawn from our journey at Nelson Ridge Family Dental, showing you how to boost patient retention and attract cash patients without the hassle of external companies. Listen as we break down the straightforward benefits of our in-office membership plan, including two cleanings, unlimited x-rays, exams, and emergency visits. Discover the importance of simplicity and transparency in presenting these plans to your patients, and how strategic pricing can become a game-changer.
Learn how we manage everything internally, ensuring patients see the value right away. We also discuss the crucial role of the front desk in promoting the plan, making it an essential tool for insurance independence and business growth. Plus, get a sneak peek into the upcoming DPH Hero Collective, a community crafted to support dental professionals aiming for greater success. This episode is packed with actionable advice to transform your practice with an effective membership plan!
At DPH, we are coaches who have accomplished what we teach. Everything has been tried and tested and we have the experience to back it up. If you are looking to take your practice to the next level with a coach with REAL Experience, go to www.DentalPracticeHeroes.com
DPH Coaching **At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
We provide:**
- One on One Coaching for Doctors, or Doctors and Teams
- Group Coaching Programs for Teams
- Minicourses on every practice management topic you need to know
- Team Coaching for your Front Desk
- Exactly what you need to level up, whatever level of practice you are at.
Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
Ever felt like the guilt of taking a vacation is holding you back from enjoying a well-deserved break? In this episode of the Dental Practice Heroes podcast, Dr. Justin Bhullar and I uncover the secrets to taking more vacations guilt-free as a dental practice owner. Through our own stories of soul-searching and major life decisions, we discuss how self-awareness can transform your career and personal life. We even share a hilarious anecdote about a dentist who bought John Lennon's tooth as a quirky marketing strategy. This conversation is rich with insights on how to balance the demands of running a dental practice with the need for personal downtime, ensuring a more fulfilling career and life.
We don't stop there; we dive into strategic planning and the importance of setting clear financial goals to make those vacations possible. From reverse engineering your annual income targets to hitting daily production goals with intention, we offer practical tips especially tailored for solo practitioners. We challenge conventional wisdom around work hours and encourage you to set meaningful daily goals that align with both your professional and personal aspirations. Remember, time is precious, and achieving business success shouldn't mean sacrificing what truly matters in life. Join us to learn how to lead a balanced, successful, and ultimately fulfilling life.
At DPH, we are coaches who have accomplished what we teach. Everything has been tried and tested and we have the experience to back it up. If you are looking to take your practice to the next level with a coach with REAL Experience, go to www.DentalPracticeHeroes.com
DPH Coaching **At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
We provide:**
- One on One Coaching for Doctors, or Doctors and Teams
- Group Coaching Programs for Teams
- Minicourses on every practice management topic you need to know
- Team Coaching for your Front Desk
- Exactly what you need to level up, whatever level of practice you are at.
Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
Discover the secrets to transforming your dental practice with data-driven insights in our latest episode featuring Dr. Aditi Agarwal, co-founder of Practice by Numbers. Imagine having a dashboard that serves as your practice's diagnostic tool, similar to dental x-rays for patient care. Dr. Agarwal walks us through her personal journey of creating this revolutionary approach, sharing how crucial metrics can pinpoint issues and lead to actionable improvements in workflow and team efficiency.
We also uncover the power of the hygiene pre-appointment rate and its ability to forecast future revenue and patient behavior. Maintaining a high pre-appointment rate isn't just about numbers; it's about ensuring steady growth and managing practice capacity efficiently. By focusing on this key performance indicator, you'll learn how to plan for necessary expansions and optimize both hygiene and restorative services, setting your practice up for long-term success.
Finally, we examine the shift from traditional phone communication to modern methods such as texting and online scheduling. Dr. Agarwal highlights the importance of case acceptance rates and dives into factors that can influence them, including patient education and staff training. From navigating dental insurance complexities to empowering your team with educational videos, this episode is packed with valuable insights for enhancing practice performance. Don't miss this comprehensive guide to leveraging metrics for success!Check out www.relevanceonlinemarketing.com if you want to get the same great marketing results as Dr. Etch. Mention DPH and get your first month FREE!
At DPH, we are coaches who have accomplished what we teach. Everything has been tried and tested and we have the experience to back it up. If you are looking to take your practice to the next level with a coach with REAL Experience, go to www.DentalPracticeHeroes.com
DPH Coaching **At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
We provide:**
- One on One Coaching for Doctors, or Doctors and Teams
- Group Coaching Programs for Teams
- Minicourses on every practice management topic you need to know
- Team Coaching for your Front Desk
- Exactly what you need to level up, whatever level of practice you are at.
Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
Can transforming your front desk employees into true managerial powerhouses make a difference in your dental practice? Join Dr. Paul Etchison, Dr. Steve Markowitz, and Dr. Henry Ernst as they discuss the pivotal role of trust and leadership in developing effective office managers. Learn how implementing the Entrepreneurial Operating System (EOS) can empower your team and why investing in the development of a well-rounded individual can lead to a stronger, more successful practice.
Discover the secrets behind building a culture of accountability, even in the face of rapid growth. Dr. Henry Ernst shares his firsthand experience of expanding from four to thirteen chairs in just two and a half years. Hear about the chaos that ensued and the structural changes required to maintain order and productivity. This episode emphasizes the importance of servant leadership, vulnerability, and transparent communication to create a cohesive and supportive work environment.
Clarity is key to office manager success, and this episode explores strategies for defining roles, responsibilities, and expectations. From the benefits of implementing EOS early on to involving team members in decision-making processes, you'll gain insights into enhancing job satisfaction and overall practice success. We also tackle common miscommunication issues between doctor owners and their leadership teams, offering solutions to ensure everyone is aligned and working towards common goals. Tune in, and if you're considering hiring a coach to navigate these challenges, DentalPracticeHeroes.com is here to support you.
At DPH, we are coaches who have accomplished what we teach. Everything has been tried and tested and we have the experience to back it up. If you are looking to take your practice to the next level with a coach with REAL Experience, go to www.DentalPracticeHeroes.com
DPH Coaching **At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
We provide:**
- One on One Coaching for Doctors, or Doctors and Teams
- Group Coaching Programs for Teams
- Minicourses on every practice management topic you need to know
- Team Coaching for your Front Desk
- Exactly what you need to level up, whatever level of practice you are at.
Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
What happens when you decide to take your dental practice out of network with major insurance providers like Delta? We'll take you through our unique journey and the strategic moves we made to ensure a smooth transition. From navigating patient retention to leveraging insurance participation for growth, we share the real-world impacts and successes we experienced. Learn how to maintain profitability while still working with PPOs, and understand the critical timing for dropping certain insurance plans. Plus, discover the pivotal role your team's mindset plays in communicating your practice’s unique value and experience to patients.
We also delve into the logistical challenges we encountered, such as evolving dental fee structures. Hear about the lessons we learned from initial issues with inaccurate estimates and lower-than-expected reimbursements, and how aligning fee schedules with realistic operating costs led to a 12% increase in total fees. Through trial and error, we found ways to ease the transition for patients, allowing us to thrive despite rising labor costs. Finally, we celebrate our team’s incredible attitude and achievements, sharing insights to inspire confidence in your own path to success in dental practice management.
Are you ready to completely systematize and document the way you do things at the practice. The DPH OmniPractice Total Team Success Program is just that. Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team. If you want a team driven systematized practice, go to dentalpracticeheroes.com
DPH Coaching **At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
We provide:**
- One on One Coaching for Doctors, or Doctors and Teams
- Group Coaching Programs for Teams
- Minicourses on every practice management topic you need to know
- Team Coaching for your Front Desk
- Exactly what you need to level up, whatever level of practice you are at.
Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
Unlock the hidden potential of your dental practice with insights from Dr. Justin Bhullar and Dr. Etch! Ever wondered if you're maximizing patient acquisition, profit, and productivity? Join us as Justin meticulously breaks down his robust auditing framework, revealing how key metrics like marketing spend, new patient flow, and treatment conversion rates can transform your practice. We'll share actionable tips on setting realistic targets and measuring these metrics, aiming to revolutionize your practice’s efficiency, team dynamics, and financial success. Dive into this wealth of knowledge and discover how a comprehensive audit can make all the difference in your dental practice's journey to excellence.
But that's not all! We also explore the profound impact of self-reflection and interpersonal relationships on leadership. By evaluating our relationships with those closest to us, we uncover valuable insights into our emotional intelligence and leadership skills. Navigate the complex interplay between confidence and insecurity, especially among high achievers, and learn how genuine self-assessment and perseverance build true confidence. This episode is packed with practical advice and deep reflections, making it an essential listen for dental professionals and leaders striving for personal and professional growth. Don't miss out on this opportunity to enhance both your practice and your leadership abilities!
At DPH, we are coaches who have accomplished what we teach. Everything has been tried and tested and we have the experience to back it up. If you are looking to take your practice to the next level with a coach with REAL Experience, go to www.DentalPracticeHeroes.com
Are you ready to completely systematize and document the way you do things at the practice. The DPH OmniPractice Total Team Success Program is just that. Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team. If you want a team driven systematized practice, go to dentalpracticeheroes.com
DPH Coaching **At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
We provide:**
- One on One Coaching for Doctors, or Doctors and Teams
- Group Coaching Programs for Teams
- Minicourses on every practice management topic you need to know
- Team Coaching for your Front Desk
- Exactly what you need to level up, whatever level of practice you are at.
Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
Ever wondered how hiring an associate dentist can revolutionize your practice? Join us on this compelling episode of Dental Practice Heroes as we sit down with Dr. Paul Goodman, a multi-practice owner and the visionary behind Dental Nachos. From his seven-year journey in dental school to his transformative experience at Albert Einstein, Dr. Goodman opens up about the milestones that shaped his career. Alongside our co-host Steve Markowitz, we dive into the personal and professional benefits of bringing an associate on board, and the profound impact it can have on both patient care and your bottom line.
Unlock the secrets to achieving rapid growth and financial success through strategic investments in modern dental technology and human resources. Dr. Goodman shares real-life examples, like how the right mindset and preparedness can turn initial hesitations into lucrative, long-term advantages. Hear stories of patients and dentists who have reaped the benefits of these investments, and learn why resisting change could be costing you more than you think. This episode is packed with practical advice on alleviating burnout, improving business processes, and unlocking your practice's full potential.
Balancing the demands of running a dental practice with personal well-being is an ongoing challenge. This episode explores how fostering a healthy work-life balance is crucial for preventing burnout and maintaining professional growth. We also delve into the challenges of dental team turnover and the evolving job market, offering insights on how Dentist Job Connect can simplify your hiring process. Dr. Goodman’s invaluable advice and personal anecdotes serve as powerful reminders for all dental professionals to prioritize self-care while striving for excellence in their careers. Tune in for an episode that promises to enrich both your professional and personal life.
At DPH, we are coaches who have accomplished what we teach. Everything has been tried and tested and we have the experience to back it up. If you are looking to take your practice to the next level with a coach with REAL Experience, go to www.DentalPracticeHeroes.com
Are you ready to completely systematize and document the way you do things at the practice. The DPH OmniPractice Total Team Success Program is just that. Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team. If you want a team driven systematized practice, go to dentalpracticeheroes.com
DPH Coaching **At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
We provide:**
- One on One Coaching for Doctors, or Doctors and Teams
- Group Coaching Programs for Teams
- Minicourses on every practice management topic you need to know
- Team Coaching for your Front Desk
- Exactly what you need to level up, whatever level of practice you are at.
Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
Discover the secrets to running a thriving dental practice with effective team meetings as Dr. Paul Etchison, Dr. Stephen Markowitz, and Dr. Henry Ernst reveal their strategies for maintaining a cohesive and high-performing team. Tune in and learn about the power of consistent meeting cadences, the transition from morning huddles to structured weekly L10 meetings, and the creation of pod meetings to address both patient-specific details and broader office themes. This episode promises to equip you with the insights needed to foster a culture of continuous improvement within your practice.
Our guests share their journey of transforming team meetings from casual morning gatherings to carefully structured, agenda-driven sessions that have significantly boosted their practice's efficiency. Hear firsthand how the EOS model and its customized implementations like pod meetings have helped tackle issues promptly and drive the team's ongoing development. We also discuss the financial and team-building benefits of investing in all-day meetings quarterly or tri-annually, despite their initial costs.
Learn how to cultivate a positive meeting atmosphere using practical tools like Trello for task management and creative appreciation systems such as the "jar of awesome" and token-based gratitude programs. Our experts provide valuable tips on starting meetings with a positive mindset and managing negativity effectively. Dr. Etchison, Dr. Markowitz, and Dr. Ernst offer actionable advice on keeping meetings focused, efficient, and conducive to team morale, ensuring your practice operates at its peak performance.
Are you ready to completely systematize and document the way you do things at the practice. The DPH OmniPractice Total Team Success Program is just that. Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team. If you want a team driven systematized practice, go to dentalpracticeheroes.com
DPH Coaching **At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
We provide:**
- One on One Coaching for Doctors, or Doctors and Teams
- Group Coaching Programs for Teams
- Minicourses on every practice management topic you need to know
- Team Coaching for your Front Desk
- Exactly what you need to level up, whatever level of practice you are at.
Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
Could believing you can control every outcome in your life and business do more harm than good? Join me, Dr. Paul Etchison, as I share a deeply personal story about my daughter's struggle with anxiety in competitive cheerleading and how it mirrors the challenges of managing a dental practice. We'll explore the concept of extreme ownership and its impact on both personal and professional realms, delving into self-doubt, mental blocks, and anxiety's effect on performance. Learn how addressing these issues can lead to better outcomes and a more balanced approach to life and leadership.
In the second part of the episode, we navigate the complex journey of managing employee turnover over 12 years in a dental practice. From the early days of minimal turnover due to life events to the post-COVID "firing phase" and the challenging "exodus" phase, I'll share my reflections on balancing accountability with self-compassion. We'll question the effectiveness of an internal locus of control and determine how to maintain a positive work environment despite inevitable changes. Stay tuned for a major announcement from DPH that you won't want to miss!
Are you ready to completely systematize and document the way you do things at the practice. The DPH OmniPractice Total Team Success Program is just that. Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team. If you want a team driven systematized practice, go to dentalpracticeheroes.com
DPH Coaching **At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
We provide:**
- One on One Coaching for Doctors, or Doctors and Teams
- Group Coaching Programs for Teams
- Minicourses on every practice management topic you need to know
- Team Coaching for your Front Desk
- Exactly what you need to level up, whatever level of practice you are at.
Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
Ready to transform your dental practice from good to great? Join us as we unlock the secrets to propelling your practice to a staggering $1 million and beyond. With expert insights from renowned dental business mentor Dr. Justin Bhullar, we'll guide you through the essential steps to achieve this substantial growth. Learn why the right location with in-migration is crucial, how to master both internal and external marketing, and the pivotal role your front office staff plays in this journey.
We'll also discuss the foundational systems every thriving practice needs, such as getting two full-time hygienists and a solo doctor busy, and the game-changing power of an excellent online reputation. Understand the challenges of expanding capacity and refining your systems as you scale. Plus, we'll cover the importance of demographic research and the perils of poorly managed lease expenses. With real-world examples and success stories, discover how consistent execution of these strategies can lead to remarkable milestones, like reaching $1.5 million in revenue within just 18 months. Tune in for practical advice and proven techniques that will elevate your dental practice to new heights.
Are you ready to completely systematize and document the way you do things at the practice. The DPH OmniPractice Total Team Success Program is just that. Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team. If you want a team driven systematized practice, go to dentalpracticeheroes.com
DPH Coaching **At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
We provide:**
- One on One Coaching for Doctors, or Doctors and Teams
- Group Coaching Programs for Teams
- Minicourses on every practice management topic you need to know
- Team Coaching for your Front Desk
- Exactly what you need to level up, whatever level of practice you are at.
Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
Unlock the potential of your dental practice with Dr. Aaron Nicholas as we dissect the art of merging speed and skill to amplify your efficiency without compromising care. Our engaging conversation peels back on the layers that often hinder dental practices. We offer practical, actionable advice that will revolutionize how you and your team operate daily—providing a roadmap for dentists at all levels to refine their procedures and maximize their time in the clinic.
From the importance of organization and multitasking to fostering strong dentist-assistant collaborations, we delve into streamlining your workflow in ways that will leave your patients smiling wider. Dr. Nicholas shares invaluable strategies for timing treatments to ensure you're not just working faster, but smarter. You'll glean insights from our own experiences on improving procedural efficiency that can transform a hectic schedule into a harmonious one, where quality and patient satisfaction are never compromised.
Wrap up your listening experience with a glimpse into the operational side of dentistry, where we examine the power of visual aids and intraoral photographs in patient education and decision-making. We also navigate the delicate balance of maintaining patient privacy while enhancing consultations and post-procedure debriefs. With Dr. Nicholas's expertise, and a fresh course crafted to impart these essential skills, this episode is a treasure trove of insights ready to take your dental practice to new heights of efficiency and excellence in patient care.At DPH, we are coaches who have accomplished what we teach. Everything has been tried and tested and we have the experience to back it up. If you are looking to take your practice to the next level with a coach with REAL Experience, go to www.DentalPracticeHeroes.com
Are you ready to completely systematize and document the way you do things at the practice. The DPH OmniPractice Total Team Success Program is just that. Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team. If you want a team driven systematized practice, go to dentalpracticeheroes.com
DPH Coaching **At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
We provide:**
- One on One Coaching for Doctors, or Doctors and Teams
- Group Coaching Programs for Teams
- Minicourses on every practice management topic you need to know
- Team Coaching for your Front Desk
- Exactly what you need to level up, whatever level of practice you are at.
Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
Ever had to make the tough call of showing a patient the door? We've been there too and this episode is a candid reflection on upholding respect within dental practices. When a recent encounter with inappropriate patient behavior forced me to take action, it sparked a broader conversation with Dr. Steve and Dr. Henry about the delicate balance between providing care and maintaining a healthy work environment. We dissect the complex dance of managing difficult patients, the moments that test our boundaries, and the critical nature of clear communication in fostering a team that feels valued and protected.
Running late can be the bane of any dental practice, yet it's an almost inevitable part of our day. How do we keep the cogs turning without turning our patients away? We're sharing the strategies we've employed to keep our schedules running like clockwork - or as close to it as possible in the unpredictable world of dentistry. From transparent conversations to small tokens of appreciation for those kept waiting, we dissect the subtle art of balancing the clock with care. It's an honest exploration of how we handle the hot seat of delays, ensuring that our apologies are as sincere as our commitment to patient care.
Lastly, we don the explorer's hat as we navigate the unpredictable terrain of dental extractions. It's a procedure that can swing wildly from a brief encounter to a lengthy battle, and we share insights on how to schedule wisely for these unpredictable moments. With an eye on efficiency and another on patient comfort, we discuss why allowing ample time for extractions can not only save the day but also enhance the overall patient experience. Join us as we unpack these stories and strategies, all aimed at refining the day-to-day reality of dental practice operations.At DPH, we are coaches who have accomplished what we teach. Everything has been tried and tested and we have the experience to back it up. If you are looking to take your practice to the next level with a coach with REAL Experience, go to www.DentalPracticeHeroes.com
Are you ready to completely systematize and document the way you do things at the practice. The DPH OmniPractice Total Team Success Program is just that. Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team. If you want a team driven systematized practice, go to dentalpracticeheroes.com
DPH Coaching **At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
We provide:**
- One on One Coaching for Doctors, or Doctors and Teams
- Group Coaching Programs for Teams
- Minicourses on every practice management topic you need to know
- Team Coaching for your Front Desk
- Exactly what you need to level up, whatever level of practice you are at.
Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
Have you ever faced the edge of a cold pool, shivering with anticipation and exhaustion, only to find that the leap was exactly what you needed? That's the story I, Dr. Paul Etchison, share with you today, drawing a heartwarming parallel between a memorable daddy-daughter trip and the challenges of dental practice management. In navigating both personal and professional realms, we often encounter moments that call for a leap beyond comfort zones, moments that promise joy and fulfillment once overcome. My anecdote about reluctantly diving in with my daughter serves as a poignant reminder of how even dental professionals can push through weariness to achieve success and satisfaction within their practices. This episode is about embracing those plunges into uncertainty—whether it's the literal cold water or the metaphorical challenges of fostering a team-driven practice for the sheer pleasure of life and the promise of financial freedom.
In the realm of incremental steps leading to grand triumphs, this conversation turns to the art of patient engagement and the meticulous monitoring of practice metrics. It's about the profound difference made by small actions, such as staying by a patient's side to connect on a human level after an anesthetic, or sparing a few purposeful minutes to pen down practice goals. These insights can be game-changers in how we relate to our patients and how we steer the financial health of our practice. Listen closely as we discuss the power that lies within intention and commitment, and I pose a challenge to listeners: Identify one significant win you can aim for in the coming week. It's time to recognize that focused efforts, no matter how small, can propel us toward impactful improvements in both our personal lives and dental practices.
Are you ready to completely systematize and document the way you do things at the practice. The DPH OmniPractice Total Team Success Program is just that. Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team. If you want a team driven systematized practice, go to dentalpracticeheroes.com
DPH Coaching **At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
We provide:**
- One on One Coaching for Doctors, or Doctors and Teams
- Group Coaching Programs for Teams
- Minicourses on every practice management topic you need to know
- Team Coaching for your Front Desk
- Exactly what you need to level up, whatever level of practice you are at.
Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
Ever considered the complex dance of decision-making that comes with expanding a dental practice? Justin and I tackle this very subject, peeling back the layers on whether hiring specialists is a smart move or if it’s more strategic to invest in the talents of general practitioners. Together, we examine the potential perks and pitfalls—from navigating the financial landscape to ensuring the move matches patient demand. It’s a compelling discussion that bridges the gap between cost and culture, where we weigh the advantages of in-house procedures against the necessity of external expertise.
This episode isn’t just about the current state of affairs; it's a candid look into the future of dental education. Here, I open up about embracing the uncomfortable feeling of being a student again, confronting the rapid advances in technology that are reshaping our profession. We debate how learning curves, like integrating the Nexus IOS system and pursuing orthodontic courses, can revolutionize a practice. Join us for a journey that promises both professional growth and an honest reflection on the challenges we face in keeping our skills as sharp as our dental tools.Are you ready to completely systematize and document the way you do things at the practice. The DPH OmniPractice Total Team Success Program is just that. Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team. If you want a team driven systematized practice, go to dentalpracticeheroes.com
DPH Coaching **At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
We provide:**
- One on One Coaching for Doctors, or Doctors and Teams
- Group Coaching Programs for Teams
- Minicourses on every practice management topic you need to know
- Team Coaching for your Front Desk
- Exactly what you need to level up, whatever level of practice you are at.
Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
Unlock the secrets to transforming patient communication and boosting treatment acceptance with Dr. Chris Bowman's unique insights. On our show, the mastermind behind the Getting to Yes Masterclass joins us, alongside my co-host Dr. Steve Markowitz, to reveal how a nuanced approach to case presentation can revolutionize your dental practice. From the first interaction with a new patient to the final agreement on a treatment plan, we'll guide you through strategies that promise to align your practice's goals with the patients' needs for a harmonious and successful dental journey.
Ever wondered why some patients hesitate to follow through with their dental treatments? We tackle this head-on by dissecting the 'new patient connection interview,' a tool that's reshaping how we interact with patients and understand their oral health aspirations. Expect to walk away with a new perspective on pre-empting objections, a chapter straight out of Dr. Robert Cialdini's playbook, and how to mirror the marketing genius of Dan Kennedy to preemptively address patient concerns. It's all about elevating your role from a healthcare provider to a trusted advisor who walks in step with their patients' needs.
We wrap up with the pearls of wisdom that can only come from experience; I share business insights, from the savvy hiring techniques that will help you build the dream team to educational resources that have molded my practice philosophy. Listen as we dissect the influence of "Extreme Ownership," dive into the latest on PRF training, and discuss how we can utilize advanced techniques like the LightWalker laser for superior patient outcomes. Dr. Bowman's dedication to continuous growth in dentistry culminates in a generous offer for our listeners, so join us for an episode that's sure to enrich your practice and your approach to patient care.
For more information about taking your surgical training to the next level, check out Colorado Surgical Institute or text 970-420-6148 and ask for Chris Richards.
Looking for a Dental Specific CPA, Check out www.bullmoosefinancial.com Mention the DPH Podcast and they will waive your $2,000 onboarding fee.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Ever found yourself at a loss for words when confronted by a particularly challenging patient? Well, you're far from alone. In our latest podcast episode, Dr. Henry Ernst, Dr. Stephen Markowitz, and I, Paul Etchison, get up close and personal with the nitty-gritty of managing difficult patients in a dental practice. We don't just commiserate; we strategize, sharing tales from the trenches alongside actionable advice that's been tried and tested. From defusing tension with a touch of Nordstrom's conflict resolution finesse to knowing when it's time to bid farewell to a patient for the greater good, we've got your back on transforming tricky situations into triumphs for your team and your practice.
But it's not all serious business. We bring a dose of humor and heart to the conversation, acknowledging that empathy is key and sometimes, a genuine apology or a small gesture—like buying a patient a coffee—can make all the difference. And for those of us in the field who've braved the stormy seas of patient dismissal, we delve into the emotional and practical ramifications, with a commitment challenge that might just inspire you to take action. So, if you're eager for insights that will leave you equipped and empowered—or if you're just curious about whether I'll keep my word and follow through with the dismissal challenge—then this is an episode you won't want to miss.
Looking for a Dental Specific CPA, Check out www.bullmoosefinancial.com Mention the DPH Podcast and they will waive your $2,000 onboarding fee.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Have you ever found yourself lost in a maze of your own thoughts, especially those that chew away at your confidence as a dental professional? I get it, and that's why I'm peeling back the layers of overthinking and self-doubt in our latest Dental Practice Heroes podcast. I'll share a particularly haunting dental case from my past that led me down a rabbit hole of negativity, and we'll explore the techniques that can help us escape these mental traps. This isn't just about finding peace of mind; it's about safeguarding the stability of our practices and our personal well-being.
Then, we shift gears, and I'll tell you how a Kanye West anecdote from Dave Chappelle sparked a revelation about the power of positive self-perception. How would that change your professional outlook? I'll challenge you with three questions to interrogate those inner critics and we'll look at how this shift in mindset can uplift your entire week. It's time to tune out the negativity and amplify the success that's inherent in our daily dental grind. Share your thoughts and experiences by dropping a line at DentalPracticeHeroes@gmail.com, because I truly believe we're all in this together.
Looking for a Dental Specific CPA, Check out www.bullmoosefinancial.com Mention the DPH Podcast and they will waive your $2,000 onboarding fee.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Join us as we peel back the curtain on dental practice ownership nightmares and the unexpected victories that can emerge from the rubble. Justin's saga of a partnership disaster serves as a cautionary tale, unraveling the critical importance of due diligence and the clarity that comes from evaluating potential partners against your own values. It's a candid recount of how the darkest days can sometimes spark the most remarkable transformations in business and in life.
But the journey doesn't end at overcoming; it's also about the people who help you rebuild. This episode is not just a dive into the past—it's a playbook for the future of hiring and team empowerment. Discover how listening more and speaking less reshaped my leadership style and how involving your team in the hiring process can be a game-changer. From personality tests to delegating HR responsibilities, we explore strategies to weed out workplace toxicity and foster a vibrant, team-oriented environment. It's an honest exploration of the trials and triumphs that define the heart of dental practice ownership.
Looking for a Dental Specific CPA, Check out www.bullmoosefinancial.com Mention the DPH Podcast and they will waive your $2,000 onboarding fee.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Are you ready to transform your dental practice into a powerhouse of productivity and positivity? This is exactly what you'll achieve after tuning in to our latest conversation with the dental dynamo herself, Kiera Dent. Together, we navigate the choppy waters of the dental labor market, providing you with the life rafts of strategy and support you need to build an unshakable team. Get ready to embrace the change with open arms and a well-prepared plan, as Kira illuminates the path to creating a resilient practice culture that can weather any storm.
This episode isn't just about survival; it's about thriving in an industry that's constantly evolving. We tackle the tough topics head-on, from the emotional trials of team turnover to the exhilaration of fostering a workplace that buzzes with engagement. Discover the art of crafting an environment where both respect and fun coexist, transforming everyday routines into opportunities for growth and team bonding. And when it comes to the personal side of running a practice, we dive into the nuances of work-life balance, ensuring you're as strong and fulfilled outside the office as you are within.
Wrap up your loupes and lean into this treasure trove of wisdom, ideal for dental professionals at any stage of their career. Whether you're a seasoned practitioner or fresh out of dental school, our discussion is brimming with actionable insights and heartwarming success stories. Take a cue from Kiera and inject your practice with a dose of Practice Momentum, bolstering constant growth and community support. By the end of our chat, you'll not only be equipped to establish a flourishing dental practice but also to lead a life that sparkles with satisfaction and success.
For more information about taking your surgical training to the next level, check out Colorado Surgical Institute or text 970-420-6148 and ask for Chris Richards.
Looking for a Dental Specific CPA, Check out www.bullmoosefinancial.com Mention the DPH Podcast and they will waive your $2,000 onboarding fee.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
They say the early bird catches the worm, but what happens when your team members consistently arrive late, well after the worm’s been caught? Together with my esteemed colleagues, Dr. Steven Markowitz and Dr. Henry Ernst, we delve into the complexities of managing tardiness in a dental practice, sharing tried-and-true strategies for maintaining a punctual, productive team. We dissect the intricate dance of valuing an employee's skills while upholding the non-negotiable tenet of reliability, and you won't want to miss Dr. Ernst's innovative approach to incentivizing on-time arrivals.
Navigating the choppy waters of workplace behavior, this episode doesn't shy away from the hard truths about habitual lateness and its ripple effects. We confront the sobering reality that sometimes, despite our best efforts, an employee's behavior may not change, forcing difficult decisions for the health of the practice. Tune in for an unflinching look at leadership resolve, as we discuss everything from the perils of tardiness in job interviews to the paramountcy of consistency in tackling team issues. It's a conversation that any practice owner or team leader will find invaluable in their quest to foster a high-performing, harmonious workplace.Looking for a Dental Specific CPA, Check out www.bullmoosefinancial.com Mention the DPH Podcast and they will waive your $2,000 onboarding fee.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Embarking on the path to early retirement while owning a dental practice is no mere dream—it's an achievable reality with the right strategies, and I'm here to guide you through it. With over a decade of experience in the trenches, I share my personal journey and insights to arm you with the tools for success. We tackle the tough choices practice owners face, from expanding operations to fine-tuning insurance plans, all while keeping an eagle eye on the prize: a thriving business that doesn't demand your constant attention. This heartfelt episode isn't just about the numbers; it's a blueprint for harmonizing profit with well-being, and a testament to how your practice can flourish, offering you the liberty to step back and breathe.
Then, prepare to redefine your concept of retirement and business growth. I've teamed with experts like Relevance Online Marketing to lift the weight of digital marketing off your shoulders, leaving you free to focus on what matters most. As we navigate through the notions of building a nest egg versus a 'die with zero' philosophy, I provide insights that hope to reshape your approach to work and life after the chair. In a candid conversation, we also help a client find the sweet spot between efficiency and adaptability, ensuring their practice is not just a source of income, but a foundation for a rewarding life. So tune in, as we explore the essence of business freedom and the boundless opportunities it can unlock for dedicated dental practitioners.
Looking for a Dental Specific CPA, Check out www.bullmoosefinancial.com Mention the DPH Podcast and they will waive your $2,000 onboarding fee.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Ever wondered if the grass is truly greener on the practice ownership side of dentistry? Join me, Dr. Paul Etchison, and my colleague Dr. Justin Bhullar, as we dissect the alluring yet daunting leap from a cushy associateship to the helm of your own dental practice. Making big life decisions is no small feat, especially when it involves trading in a significant paycheck for the unpredictable yet potentially rewarding world of business ownership. In our candid conversation, we lay bare the facets of such a transition, examining the tenacity and aspirations needed to embark on this journey. We also consider the stark reality that initial years may not be as financially rewarding as one might hope—yet for those driven by the desire to shape their destiny in dentistry, this episode is an essential listen.
As we pivot to discussing the concept of junior partnerships, we illuminate an alternative path that combines the stability of employment with the taste of entrepreneurship. Hear the story of a dentist who dared to dream big, acquiring multiple practices while still cutting his teeth as an associate. We explore the significance of integrity, productivity, and the right mindset to navigate this middle ground between associate and full-fledged owner. For those dentists yearning to align their career choices with personal aspirations, and not the beckoning call of ego or peer influence, this episode could be a pivotal moment in your professional life. Join us for an episode filled with honest reflections and actionable insights, aimed at guiding the passionate dentist toward a fulfilling career in the world of dental practice ownership.
Looking for a Dental Specific CPA, Check out www.bullmoosefinancial.com Mention the DPH Podcast and they will waive your $2,000 onboarding fee.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Unlock the potential of your dental practice with insights from Dr. Todd Snyder, who joins me to share his blueprint for a thriving, systemized clinic. Discover the strategic dance of goal setting and systemization that can transform your practice into a powerhouse of success. Dr. Snyder, a maestro of cosmetic dentistry, brings to the table his rich experience in constructing a profitable, insurance-independent practice, and we delve into the nuanced art of patient communication, branding, and marketing. Whether you're fresh out of dental school or a seasoned practitioner, this episode offers a treasure trove of strategies that are crucial for anyone aiming to elevate their dental game.
Imagine running a high-revenue practice that respects your personal time, all while enjoying the journey. I'll share my personal framework for optimizing a dental practice, focusing on the magic of a small but mighty team, and systems that ensure excellence in every facet of the business. We'll discuss the underrated power of nightly team huddles and setting precise, actionable goals that align with the lifestyle you aspire to lead. For those striving for balance, efficiency, and a culture of continual growth, this conversation is your roadmap to a practice that not only thrives in profitability but also provides the ultimate work-life harmony.
Wrapping up, we tap into the mystical realm of intuition in dentistry and highlight the invisible forces that guide our professional instincts. Dr. Snyder and I also touch on the wealth of knowledge available through his podcast, 'Delusional: Winning the Weekly War of Dentistry.' Join us as we explore, from the vitality of ethical sales tactics to the nuanced strategies of patient engagement, how to become the luminous 'sun' in the digital 'sky' of dentistry. This episode isn't just a listen; it's an investment in the future of your dental practice. For more information about taking your surgical training to the next level, check out Colorado Surgical Institute or text 970-420-6148 and ask for Chris Richards.
Looking for a Dental Specific CPA, Check out www.bullmoosefinancial.com Mention the DPH Podcast and they will waive your $2,000 onboarding fee.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Ever pondered the perfect moment to introduce a fresh face to your dental squadron? Buckle up for a riveting journey with me, Dr. Paul Etchison, as we navigate the intricacies of adding an associate to your dental practice. DPH Legendary Coaches, Dr. Stephen Markowitz and Dr. Henry Ernst join the quest to decode the subtle clues that signal it's time for expansion. We dissect mental fortitude, patient statistics, and the joyous pivot from full-time clinician to strategic maestro. If your practice's patient base is ballooning or you're grappling with the nuances of mentorship, we're here to illuminate the path and share some chuckles along the way.
But this isn't just about numbers and growth; it's about the culture of your practice. We chew over the 'QVC effect' of scheduling, the merits of part-time associates, and the unexpectedly hilarious side of car food blunders. Sure, you may expect sound advice on block scheduling and profit maximization, but you'll also get a heaping side of humor as we divulge personal tales of vehicular chaos and coffee catastrophes.
Looking for a Dental Specific CPA, Check out www.bullmoosefinancial.com Mention the DPH Podcast and they will waive your $2,000 onboarding fee.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Have you ever witnessed the transformative power of a simple 'thank you' within a professional team? Today's heartfelt discussion traverses the rocky terrain of appreciation in dental teams, emphasizing the paramount importance of fostering an environment where each member feels valued. We'll share some of the sobering consequences when this doesn't happen and explore how to cultivate a respectful practice, starting with ourselves as leaders.
This episode isn't just about the theory behind gratitude—it's about concrete actions that can make a world of difference. From setting up an appreciation page to a unique token system, these strategies offer a blueprint for creating a culture of acknowledgment that goes beyond mere words. Tune in and be inspired to enhance your team’s satisfaction and your practice’s success, one genuine thank you at a time.
Looking for a Dental Specific CPA, Check out www.bullmoosefinancial.com Mention the DPH Podcast and they will waive your $2,000 onboarding fee.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Get ready to redefine success in dentistry as we, Dr. Paul Etchison and Dr. Justin, reveal the secrets to nurturing a thriving dental practice through the power of a team-driven philosophy. Our conversation unwraps the tactics you need to lessen the load, dial down stress levels, and fatten up that bottom line, all while keeping a smile on your face (and your patients'). We tackle those quirky patient comments with the kind of wit and professionalism that's sure to give you a chuckle.
In the realm of patient care, we dissect the steps to managing expectations and navigating the bumpy road of post-procedure complications with the grace of a dentist who's seen it all. Learn the art of transparent communication that sets the stage for realistic outcomes and how to maintain a caring demeanor when the unexpected strikes. Whether it's adjusting bites or reassuring patients after a surprise root canal necessity, we'll equip you with the confidence and know-how to stand firmly behind your work, ensuring that when it comes to satisfaction and education, you're delivering your absolute best. Join us for an episode that's as enlightening as it is entertaining!
Looking for a Dental Specific CPA, Check out www.bullmoosefinancial.com Mention the DPH Podcast and they will waive your $2,000 onboarding fee.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Ever found yourself trudging into work, lacking that spark you once had? Buckle up, and let Dr. Jeff Buske reignite that fire. Together, we dissect the art of setting meaningful goals in dentistry, discussing the sheer transformative power of new technologies in patient care and team motivation. Jeff shares a pivotal moment from his career, offering insights into how a critical change in perspective can lead to renewed zeal for the practice. We also tackle the intricacies of strategic planning and the impact of setting audacious goals, not just in our clinics but in our personal lives—from fostering deeper relationships to enhancing physical fitness.
Feel like you're juggling too many balls with work, family, and leadership responsibilities? You're not alone, and this conversation takes a deep dive into the reality of finding balance. By embracing authenticity and establishing high standards, we can create a culture that reflects our integrity and personal truths. We touch on the journey from learning to leadership, exploring how the Limitless Dentist Academy can be a catalyst for personal and professional growth. Plus, get an insider's look at how setting clear, actionable standards can simplify decision-making and lead to a more enjoyable work environment.
Wrapping up, we put a spotlight on the power of strong practice culture, and share strategies for maintaining that energy throughout the year. From tackling the demands of family life to the personal satisfaction of conquering a fitness challenge, we cover it all. And for a dose of inspiration, you'll hear a heartfelt appreciation for the authenticity that permeates every aspect of our profession, from the dental chair to the conference stage. Don't miss the profound insights and personal anecdotes that can help reshape your practice and life, all in this exhilarating episode.
For more information about taking your surgical training to the next level, check out Colorado Surgical Institute or text 970-420-6148 and ask for Chris Richards.
Looking for a Dental Specific CPA, Check out www.bullmoosefinancial.com Mention the DPH Podcast and they will waive your $2,000 onboarding fee.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Discover the cornerstone of a successful dental practice as Dr. Paul Etcheson engages in a revealing conversation with Dr. Taher Dhoon and Chris Richards from Colorado Surgical Institute. We promise a deep dive into the lifeblood of dental practice success—the treatment team. Our guests shed light on the intricate dance of expertise, marketing, and team culture that elevates a practice from mundane to exceptional. Chris Richards, with his wealth of experience in treatment coordination, unravels the complexities of this nuanced role that intertwines sales acumen with heartfelt patient care. Together, we explore the power of a well-oiled treatment machine in transforming patient experiences and practice profitability.
Venture behind the scenes as we address the often-overlooked emotional roller coaster that accompanies internal restructuring in dental offices. Discover the artistry behind effective phone communication, a skill paramount to converting high-quality leads into loyal patients. The episode goes beyond the surface, offering strategies to vanquish burnout and streamline patient management, while emphasizing the critical nature of specialized training for front desk personnel. Our dialogue with Dr. Dhoon and Mr. Richards promises to arm you with the knowledge to navigate the delicate dynamics of team roles and the implementation of robust systems that are the foundation of a thriving dental practice.
Looking for a Dental Specific CPA, Check out www.bullmoosefinancial.com Mention the DPH Podcast and they will waive your $2,000 onboarding fee.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Join the conversation with me, Dr. Paul Etchison, as we unlock the secrets to a streamlined dental practice, featuring the expertise of Dr. David Sanders, a sedation dentist who's revolutionizing team communication with Loom. Discover how this tool can transform your post-op care and patient interactions while I share my journey to a dental practice where surprises are as scarce as hen's teeth. Dr. Sanders and I dissect the nuts and bolts of a truly efficient dental office, from navigating the hurdles of Ortho Nights to embracing the power of predictability and accountability.
We're peeling back the curtain on the art of scheduling mastery, discussing how block scheduling and co-diagnosis not only keep your practice humming along but also safeguard your team's sanity. I'll walk you through fine-tuning your appointment times, improving procedural workflows, and establishing treatment protocols that keep everyone on track. This episode is packed with practical advice on troubleshooting team and patient issues, and I invite you to join us at dentalpracticeheroes.com to contribute your voice to our growing community. It's time to give your practice the superhero makeover it deserves, with strategies and solutions that are anything but routine.Looking for a Dental Specific CPA, Check out www.bullmoosefinancial.com Mention the DPH Podcast and they will waive your $2,000 onboarding fee.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
How often do you find yourself grappling with the complexities of collection rates in your dental practice, especially when dealing with premium insurance or a fee-for-service model? Dr. Paul Etchison and I, Dr. Justin Bhullar, are here to unravel the mystery, bringing our own experiences to light and guiding you through the financial maze with a dash of humor. We'll discuss why aiming for the stars with a 100% collection rate might not be as practical as setting your sights on a more realistic and financially sound target: the high 90s. As we dissect the influence of insurance networks on your practice's revenue, you'll gain valuable insights into balancing the books and keeping your practice flourishing.
This episode isn't just about the numbers; it's about the strategies that make them work for you. Join us as we examine the keys to optimizing insurance collections and patient payments, breaking down the importance of being out-of-network and how that can benefit your bottom line. With a collection rate goal of 97.5% to 98% being the sweet spot, we'll show you how to stop chasing the final percentage and instead focus on building revenue through efficient systems and accountability. Learn how to maintain a healthy accounts receivable with clean, up-to-date reports, and discover simple, consistent collection practices that make financial management anything but a dull affair. So buckle up and get ready for a ride through the financial funhouse of dental practice management with your mentors, who've been there, done that, and have the stories to prove it.Looking for a Dental Specific CPA, Check out www.bullmoosefinancial.com Mention the DPH Podcast and they will waive your $2,000 onboarding fee.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Ever wondered how a dental empire is built and managed? Dr. Stephen Markowitz, a titan of multi-practice dental ownership, joins us to share the secrets behind his expansion from four to seven thriving practices. Buckle up for a riveting discussion that goes beyond the drill, into the heart of maintaining a unified vision across diverse locations, the critical role of communication in scaling operations, and unraveling the skepticism tied to owning multiple dental practices. Dr. Markowitz offers a panoramic view of the leadership structures that have allowed him to navigate the complexities of growth while keeping his teams aligned and motivated.
Change is inevitable, but leading a dental team through transformation requires a special blend of empathy and strategy. This episode delves into the art of influencing dental teams to embrace change, celebrating the small victories that lead to big improvements. We tackle practical issues like block scheduling and discuss how fostering strong relationships within the team can catalyze constructive change. Moreover, we shed light on the journey of evolving personal vision, and how it propels us to continually refine our approach to leadership and practice management. Discover how an unwavering vision can guide not only your personal path to excellence but also inspire your entire team towards shared goals.
We wrap up with a candid exploration of how positivity, perspective, and resilience are the invisible braces that straighten the path to success in the tumultuous world of dental practice. A reflection on personal resilience and a conversation about the importance of celebrating successes, no matter how small, reveal the human side of dental practice management. Listen to how a positive mindset and the courage to face feedback can transform challenges into stepping stones for growth. This episode is not just about managing dental practices; it's about leading with heart, facing setbacks with a smile, and fostering a community that supports one another in their pursuit of excellence. Join us for an inspiring session that will leave you equipped for the journey of multi-practice ownership and beyond.
For more information about taking your surgical training to the next level, check out Colorado Surgical Institute or text 970-420-6148 and ask for Chris Richards.
Looking for a Dental Specific CPA, Check out www.bullmoosefinancial.com Mention the DPH Podcast and they will waive your $2,000 onboarding fee.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Unlock the secrets of zirconia implants with Colorado Surgical Institute, who join me for a riveting exploration of the aesthetic and health benefits these metal-free marvels bring to the table. We dissect the surgical precision required, compare their integration process to that of traditional titanium implants, and swap tales from the trenches of social media's impact on professional life. Whether it's navigating the meticulous world of osteotomy preparation or brushing off the dust from a viral post gone wild, this episode packs a punch for the curious and the seasoned dental practitioner alike.
Ever wondered why some patients opt for the gleam of zirconia over the luster of titanium? Tune in as we scrutinize the increasing demand for these implants, particularly among the metal-sensitive and the aesthetically inclined. We travel from the high-demand urban jungles to the more tranquil rural landscapes, unpacking the role of geography in patient preferences. Amidst this, we also share insider tips on how to leverage the allure of zirconia implants to grow your practice, from savvy social media engagement to mastering the latest implantology techniques.
Lastly, we pull back the curtain on the upcoming hands-on dental implant course, a rare gem promising live patient surgery and the kind of surgical insight that usually remains behind closed doors. If you're drawn to the adrenaline rush of groundbreaking educational experiences, this is where you want to be. Plus, we throw in a sneak peek at the comprehensive surgical training programs awaiting at the Colorado Surgical Institute, where advancing your dental prowess is the name of the game. Join us for a journey into the heart of dental innovation and leave equipped to take your surgical skills to the next level.
Looking for a Dental Specific CPA, Check out www.bullmoosefinancial.com Mention the DPH Podcast and they will waive your $2,000 onboarding fee.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
There comes a moment of clarity amidst the chaos of running a dental practice, a realization that delegation isn't just a buzzword—it's the cornerstone of entrepreneurial liberation. I found myself at that crossroads, suffocating under a blanket of tasks that sapped my joy and hindered my practice's potential. But by identifying what I've dubbed 'happiness inhibiting tasks' and shifting them off my plate, I've unlocked hours each month to pour into growth and passion projects. Tune in for an intimate look at how redefining your role to focus on the business's expansion rather than getting mired in day-to-day operations can initiate a journey toward seven-figure success and beyond.
As we celebrate 311 day and gear up for an invigorating week, I'm extending an invitation to you: join the conversation and help steer the direction of this podcast. Your insights are the compass by which we navigate this collective exploration of practice management and entrepreneurial strategy. Whether you're a dentist looking to scale your practice or an entrepreneur aiming to elevate your business acumen, this episode is brimming with insights on emulating the movers and shakers of the industry. Let's embark on this transformative path together, where delegation is the gateway to freedom, and business growth is the destination.
Looking for a Dental Specific CPA, Check out www.bullmoosefinancial.com Mention the DPH Podcast and they will waive your $2,000 onboarding fee.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Ever wonder if it's time to pack up your dental drills and move your practice to greener pastures? We, Paul and Justin, your dental business sherpas, are here to guide you through this mountain of a decision. In our latest episode, we dig into the nitty-gritty of dental practice relocation, from the growth pains that might signal it's time to consider a move, to the dizzying array of factors you should weigh before making that jump. We're not just talking dry stats and figures; expect some light-hearted ribbing as we cover everything including those less-talked-about 'revenge scenarios' between cheeky landlords and their tenants.
Turn the sign to 'open' and settle in for a session of candid conversation and valuable takeaways. Wrapping things up, we tip our hats to the fact that while expanding or addressing underperformance can push a practice towards relocation, it's a hefty decision you shouldn't rush into. We're opening up the floor to your insights, too—head over to our Instagram and let's pool our collective dental wisdom. Plus, with the introduction of dentalbusinessmentor.com and our new quirky sign-off attempts, we’re keeping things fresh. So, whether you're a dental vet or fresh on the scene, tune in for an episode chock-full of advice that just might shape the future of your practice.
Looking for a Dental Specific CPA, Check out www.bullmoosefinancial.com Mention the DPH Podcast and they will waive your $2,000 onboarding fee.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Unlock the secrets to mastering tooth extractions and navigating the complex world of endodontics with none other than Dr. Aaron Nicholas, the esteemed founder of Monday Morning Dentistry, as he returns to our podcast for a riveting third conversation. Together, we delve into Aaron's live patient extraction course, sharing our collective experiences and the undeniable importance of hands-on learning for dental professionals. As we reminisce about our mission trip adventures and the gratitude of patients in third-world countries, you'll gain an intimate understanding of the challenges and rewards that come with providing essential dental care in less-than-ideal conditions.
Say goodbye to the days of "specialty prison" with our enlightening discussion on the delicate balance of in-house dental treatments versus referrals. I open up about my personal evolution in performing extractions, shedding light on the subtleties of technique over brute force—a revelation that promises to change your approach to oral surgery. And as Aaron and I swap stories, we'll guide you through the complexities of practice management, from the art of scheduling to empowering your staff through targeted training—all aimed at elevating the patient experience and streamlining your dental practice's operations.
Ending on a note of personal and professional growth, this episode isn't just about teeth—it's a treasure trove of wisdom for life. Aaron leaves us with literary gems and priceless advice for practice owners, while I share a tidbit of analogy magic that will transform how you explain procedures to patients. Together, we celebrate the journey of continual learning in dentistry and life, wrapping up with a promise to reconvene and unpack even more topics. So, tune in and join us on this enlightening odyssey as we navigate the intricacies of dental care and beyond.
For more information about taking your surgical training to the next level, check out Colorado Surgical Institute or text 970-420-6148 and ask for Chris Richards.
Looking for a Dental Specific CPA, Check out www.bullmoosefinancial.com Mention the DPH Podcast and they will waive your $2,000 onboarding fee.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Episode Summary:On our newest episode of DPH Clinical, where we discuss the world of advanced dental surgery with Dr. Dan Briskie and Dr. Taher Dhoon from the Colorado Surgical Institute. This episode takes us on a journey from humorous anecdotes to the technical depths of pterogoid implants, offering a unique blend of entertainment and education. Discover the challenges and intricacies of incorporating pterogoid implants into full-arch restorations, the evolution of surgical skills, and a sneak peek into the upcoming CSI June course.
Key Takeaways:
- Pterogoid Implants: An essential adjunct in the full-arch restoration game, offering solutions when traditional implants might not suffice.
- Surgical Skill Evolution: The journey from basic implantology to advanced procedures like pterogoid and zygomatic implants, emphasizing the importance of experience, tactile sensation, and continuous learning.
Why You Should Listen:Whether you're a seasoned surgeon or an aspiring dental student, this episode offers valuable insights into advanced dental procedures, highlighting the importance of continuous education and skill development in the ever-evolving field of dental surgery. Learn about the complexities of advanced implantology in a way that's both informative and accessible.
Looking for a Dental Specific CPA, Check out www.bullmoosefinancial.com Mention the DPH Podcast and they will waive your $2,000 onboarding fee.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Episode Summary:
In this episode of the DPH Hot Seat, Dr. Paul Etchison and Dr. Henry Ernst dive deep with their guest who shares his journey from an associate to practice ownership. With a focus on navigating the complexities of running a dental business, especially in a fee-for-service model, this episode is packed with actionable advice for dentists at any stage of their career.
Key Takeaways:
- Transitioning from Associate to Owner: Our guest discusses his leap from being an associate in a DSO to owning a practice, highlighting the challenges and learning curves associated with understanding the business side of dentistry.
- Growth Strategies for New Practices: The episode explores strategies for practice growth, including marketing, staff retention, and expanding services.
- Navigating Fee-for-Service Models: Insights into managing a fee-for-service practice, including patient acquisition, insurance considerations, and setting the practice apart in a competitive market.
- Community Engagement and Marketing: Practical tips on how to increase patient base through community engagement, effective marketing, and leveraging unique selling propositions like sedation dentistry.
Why You Should Listen:
This episode is a must-listen for dentists who are considering the transition to practice ownership or are looking for ways to grow their existing practice. It provides a real-world perspective on the challenges and opportunities of running a dental practice, with a special focus on fee-for-service models. Whether you're grappling with the decision to accept insurance, looking to increase your patient base, or simply seeking inspiration to innovate within your practice, you'll find valuable insights and encouragement from our guests journey and the expert advice of Dr. Etchison and Dr. Ernst.
For more information about taking your surgical training to the next level, check out Colorado Surgical Institute or text 970-420-6148 and ask for Chris Richards.
Looking for a Dental Specific CPA, Check out www.bullmoosefinancial.com Mention the DPH Podcast and they will waive your $2,000 onboarding fee.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
In this episode of the Dental Business Mentors podcast, Dr. Etch and Dr. Justin Bhullar discuss the critical question of how much dentists should be investing in their practices, particularly during the growth phase. Whether you're considering significant purchases for your office or figuring out how to best allocate your budget for growth, this episode offers valuable insights into investment strategies for dental practices, highlighting the importance of marketing, technology, and continuous learning.
Key Takeaways:
- Investment Strategies: Discover why reinvesting in your practice is key to growth and how to determine the right amount for you.
- Marketing Insights: Learn about the crucial role of marketing in expanding your patient base and why consistent, long-term investment in marketing pays off.
- Balancing Technology and Education: Understand the importance of prioritizing investments in technology versus investing in your clinical skills and services.
- Financial Wisdom: Get advice on balancing the need to reinvest in your practice with maintaining personal financial health.
Why You Should Listen:
This episode is essential listening for dentists at any career stage, especially those in their practice's growth phase. Dr. Etch and Dr. Justin Bhullar offer deep insights into the financial aspects of running a dental office, providing actionable advice on balancing personal income needs with the desire to reinvest for practice growth. They challenge common misconceptions about spending on new technologies versus marketing and share perspectives on financial management both inside and outside the practice.
Listeners will gain a clearer understanding of strategic investment in their practice, ensuring sustainable growth while keeping personal finances healthy. Whether considering a significant technology purchase like a cone beam or looking to enhance marketing efforts, this episode delivers the knowledge and motivation needed to make informed decisions.
Looking for a Dental Specific CPA, Check out www.bullmoosefinancial.com Mention the DPH Podcast and they will waive your $2,000 onboarding fee.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Episode Summary:
In this solo episode of the Dental Practice Heroes podcast, Dr. Paul Etchison dives deep into the transformative journey of a dental practice from disorganization and low profitability to a thriving, systematized powerhouse. Through a real-life case study, Dr. Etchison shares invaluable insights on leadership, team culture, and the importance of internal systems over external factors like insurance dependencies.
Key Takeaways:
- Innovative Patient Follow-Up: Discover how Dr. Doug Warfell's video call system enhances patient care and saves time, setting a new standard for post-op communication.
- Leadership Through Change: Learn how embracing change and confronting challenges head-on can lead to significant growth and a more fulfilling practice environment.
- Systematization Over Insurance Dependence: Understand why focusing on internal systems, culture, and patient care offers a more sustainable path to profitability than solely focusing on insurance adjustments.
- The Power of Positive Team Culture: Hear how transforming team culture and aligning practice policies with your vision can lead to unprecedented success and satisfaction for both patients and staff.
Why You Should Listen:
If you're a dental professional seeking to elevate your practice, this episode is a must-listen. Dr. Etchison not only shares a compelling success story but also provides practical strategies for overcoming common obstacles in dental practice management. Whether you're struggling with team dynamics, profitability, or patient engagement, this episode offers a roadmap to achieving a practice that not only meets but exceeds your aspirations.
Looking for a Dental Specific CPA, Check out www.bullmoosefinancial.com Mention the DPH Podcast and they will waive your $2,000 onboarding fee.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Episode Summary:
- Navigating Patient Consultations: Learn how to effectively communicate complex dental procedures to patients, ensuring they understand and feel comfortable with their treatment plans.
- Case Acceptance: Discover techniques to boost case acceptance rates by addressing patient concerns with empathy and authority.
- Advancements in Dental Procedures: Get a closer look at how technological advancements have simplified dental implants and bone grafting, making procedures faster, less invasive, and more successful.
- Overcoming Speech and Eating Challenges: Insights into managing patient expectations and adaptations post-procedure, especially concerning speech changes and eating habits.
- Building a Supportive Practice Culture: The importance of creating a positive and engaging work environment for your team, fostering growth, and ensuring patient satisfaction.
Key Takeaways:
- Effective patient communication is key to demystifying dental procedures and increasing case acceptance.
- Technological advancements in dentistry are not just changing the way procedures are performed; they're significantly improving patient outcomes and experiences.
- Addressing potential post-procedure challenges, such as speech and eating difficulties, can prepare patients for a smoother recovery process.
- A strong practice culture that values continuous learning and team engagement is essential for long-term success and patient satisfaction.
Why They Should Listen:
Whether you're aiming to improve your case acceptance rates, navigate the complexities of patient consultations with greater ease, or foster a more positive and productive practice environment, Dr. Etch, Dr. Dhoon, and Dr. Briskie provide valuable perspectives and strategies that can be immediately applied to your practice.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Looking for a Dental Specific CPA, Check out www.bullmoosefinancial.com Mention the DPH Podcast and they will waive your $2,000 onboarding fee.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Episode Summary:
In this episode, Dr. Paul Etchison is joined by Dr. Rob Ritter, a general dentist and practice owner from Jupiter, Florida. Dr. Ritter shares his journey from nearly leaving dentistry to transforming his practice into a CE-driven, cosmetic, and adhesive dentistry powerhouse. They discuss the importance of implementing high-level restorative skills learned from CE, the evolution of Dr. Ritter's practice, and the critical role of leadership in creating a patient-centric experience.
About Dr. Rob Ritter:
Dr. Rob Ritter is not just a dentist; he's a visionary in the dental field. With 30 years of experience, he has transformed his practice into a model of excellence in cosmetic and adhesive dentistry. Dr. Ritter is also the creator of the Protocol course, which focuses on helping dentists implement advanced restorative techniques in their practices.
Key Takeaways:
- The Importance of CE Implementation: Dr. Ritter emphasizes the gap between learning advanced techniques in continuing education and actually applying them in practice. His Protocol course is designed to bridge this gap.
- Leadership and Practice Culture: Leadership is pivotal in guiding the team and shaping the patient experience. Dr. Ritter shares insights into creating a practice culture that stands out and delivers unparalleled patient care.
- Adapting and Evolving: The dental practice landscape is constantly changing. Dr. Ritter discusses the need for dentists to adapt, whether it's embracing new technologies or considering new business models like DSOs.
- Mentorship and Continuous Learning: The journey of a dentist is one of lifelong learning. Dr. Ritter stresses the importance of having mentors and being open to evolving one's practice and skills over time.
Why You Should Listen:
This episode is a treasure trove of wisdom for any dentist looking to elevate their practice, enhance patient care, and navigate the complexities of the dental profession with grace and success. Dr. Ritter's journey and insights offer valuable lessons on growth, adaptation, and the relentless pursuit of excellence in dentistry.
For more information about taking your surgical training to the next level, check out Colorado Surgical Institute or text 970-420-6148 and ask for Chris Richards.
Looking for a Dental Specific CPA, Check out www.bullmoosefinancial.com Mention the DPH Podcast and they will waive your $2,000 onboarding fee.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Episode Summary: "Navigating Productivity in Dental Practice: Insights and Strategies"
In this episode of Dental Business Mentors, Dr. Etch and Dr. Justin Bhullar dive deep into the concept of productivity within the dental practice, they explore what it means to be productive, both for individual dentists and their teams. The conversation spans the practicalities of setting and achieving production goals, the role of personality in productivity, and the impact of external pressures on performance.
Key Takeaways:
1. Defining Good Productivity: Good productivity varies by individual and practice but should at least cover the break-even point. Beyond that, it's about personal goals and aspirations.
2. The Role of Personality in Productivity: Personality significantly influences a dentist's pace and productivity. While skills and knowledge are crucial, the innate drive to be productive plays a pivotal role.
3. Importance of Same-Day Treatment: One of the most straightforward strategies to boost productivity is to maximize same-day treatments. This approach requires a keen eye for diagnosing and seizing opportunities within the existing schedule.
4. External Pressures as Catalysts for Change: Personal and professional pressures, such as family responsibilities or practice ownership, can significantly motivate dentists to enhance their productivity.
Why You Should Listen:
This episode offers a comprehensive look at productivity from the lens of experienced dental professionals. Whether you're a practice owner questioning your or your associates' productivity levels or a dentist looking to optimize your practice operations, Dr. Etch and Dr. Justin provide valuable insights and actionable strategies. Their discussion sheds light on the multifaceted nature of productivity, emphasizing the importance of personal drive, efficient scheduling, and the willingness to embrace same-day treatments. Moreover, their exploration of how external pressures can influence productivity levels offers a nuanced understanding of what drives performance in the dental industry.
DPH Coaching
Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
* Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
* Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
* Personal Development:* Coaching on personal growth to enhance professional performance.
Visit Looking for a Dental Specific CPA, Check out www.bullmoosefinancial.com Mention the DPH Podcast and they will waive your $2,000 onboarding fee.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Episode Summary:
In this solo episode of the Dental Practice Heroes podcast, Dr. Paul Etchison shares his personal journey and the lessons learned on building rapport with patients to increase case acceptance. From his early days as an enthusiastic new dentist to his realization of the importance of non-verbal communication and deep, meaningful conversations, Dr. Etch shares actionable strategies for dentists to connect with their patients on a deeper level. He also discusses the significance of posture, eye contact, and hand gestures in making a lasting first impression and the power of asking questions to engage patients effectively.
Key Takeaways:
- Building Rapport is Key: The importance of establishing a connection with patients before diving into dental needs.
- Non-Verbal Communication Matters: How posture, eye contact, and hand gestures can significantly impact patient perception and trust.
- The Art of Conversation: Strategies for engaging patients in meaningful conversations to understand their needs and concerns better.
- Learning from Literature: Insights from "Captivate" by Vanessa Van Edwards and "Six Conversations" by Heather Holliman on improving communication skills.
- Practical Tips for Practice: Dr. Etch shares personal anecdotes and lessons on how to enhance patient consultations and increase treatment acceptance.
Why You Should Listen:
This episode is a must-listen for dentists and dental professionals looking to refine their patient communication skills and build stronger relationships with their patients. Dr. Etchison's relatable storytelling, combined with practical advice from his experiences and recommended readings, provides listeners with a comprehensive guide to making every patient feel valued and understood. Whether you're struggling with case acceptance or looking to improve your patient interactions, this episode offers valuable insights into making a positive impact on your practice and patient care.
Looking for a Dental Specific CPA, Check out www.bullmoosefinancial.com Mention the DPH Podcast and they will waive your $2,000 onboarding fee.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Episode Summary:
In this episode of DPH Clinical, Dr. Paul Etchison is joined by Dr. Taher Dhoon and Dr. Dan Briskie from Colorado Surgical Institute. They discuss the nuances of patient consultations, focusing on effective communication with patients to increase case acceptance. The discussion covers addressing patient concerns about insurance coverage, warranties, and the longevity of dental treatments.
Key Takeaways:
- Effective Patient Communication: Strategies for increasing case acceptance by speaking the language of the patient and setting realistic expectations.
- Insurance and Coverage: Handling common patient questions about dental insurance coverage for implants and other procedures.
- Longevity and Warranties of Dental Work: Discussing the lifespan of dental treatments and managing patient expectations regarding warranties and maintenance.
- Consultation Challenges: Real-life examples where better patient communication could have prevented issues.
Why Listen:
You will gain valuable insights into improving patient consultations, which is crucial for treatment success and practice growth. The episode offers practical advice on handling sensitive topics like insurance and treatment longevity, which are common areas of concern for patients. Additionally, the real-life examples by the guests provide relatable scenarios that many dentists face in their practices.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Episode Summary In this episode, Dr. Paul Etchison is joined by Dr. Greg Hopkinson, a dentist from Indiana, who shares his journey of transforming his practice. Dr. Hopkinson discusses the challenges and successes he faced while transitioning from an associate to a practice owner, and eventually scaling his practice to focus more on surgical procedures.
About the Guest * Dr. Greg Hopkinson: A graduate of Indiana University, Dr. Hopkinson is the owner of Hamilton Town Dentistry in Noblesville, Indiana. He has a passion for implantology and surgery and has undergone extensive training in these areas.
Key Takeaways 1. Transitioning from Associate to Owner: Dr. Hopkinson shares insights on moving from an associate position to owning and scaling a dental practice. 2. Building a Practice Vision: He discusses the importance of having a clear vision for your practice and the steps to achieve it. 3. Embracing Technology and Marketing: Dr. Hopkinson emphasizes investing in technology and marketing to grow the practice. 4. Work-Life Balance: He talks about the decision to cut back clinical days for family time and focusing on business growth. 5. Team Building and Culture: Insights into creating a supportive team environment and the impact of a bonus system. 6. Continued Learning: Dr. Hopkinson advocates for continuous professional development through CE and coaching.
Why You Should Listen * Real-Life Practice Transformation: Gain insights from Dr. Hopkinson's real-life experience in transforming his dental practice. * Practical Advice: Learn practical strategies for scaling a practice, managing work-life balance, and team building. * Inspiration for Dentists: Whether you're an associate, a new practice owner, or looking to scale your practice, this episode offers valuable lessons and inspiration.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
In this episode of the Dental Practice Heroes podcast, Dr. Paul Etchison and Dr. Justin Bhullar get into the complexities of managing hygiene workflows and communication within dental practices. They address a listener's concern about the tension between dentists and hygienists regarding exam interruptions and provide practical solutions to enhance office efficiency and harmony.
Key Takeaways: 1. Effective Scheduling and Planning:
* Importance of planning visits to the hygiene room at the start or end of appointments for minimal disruption
* The role of morning huddles in discussing and preparing for the day's schedule.
-
Communication and Understanding:
- Emphasizing the need for clear communication between dentists and hygienists to understand each other's workflow and priorities.
- Addressing the root cause of frustration, which often stems from delays or extended time spent by doctors in the operatory.
-
Co-Diagnosis and Efficient Time Management:
-
The benefits of co-diagnosis, where hygienists play a role in treatment planning, reducing the time dentists need to spend in the operatory.
- Strategies for dentists to manage their time effectively, ensuring minimal disruption to hygienists’ workflow.
-
Creating a Two-Way Street of Respect:
-
The importance of mutual respect and flexibility between team members, allowing for interruptions when necessary.
- Encouraging a culture where both dentists and hygienists can request assistance or intervention without hesitation.
Why You Should Listen: * Practical Solutions: Gain insights into practical strategies for improving workflow and communication between dentists and hygienists. * Enhanced Team Dynamics: Learn how to foster a more harmonious and efficient working environment in your dental practice. * Expert Advice: Benefit from the experiences and perspectives of seasoned dental professionals, Dr. Etchison and Dr. Bhullar. * Real-World Scenarios: Understand common challenges in dental practices and how to address them effectively.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
In this episode of the Dental Practice Heroes podcast, Dr. Etch shares his excitement for the new year, discussing the transformative impact of hiring the right personnel and the importance of maintaining high standards in a dental practice. He talks about his personal "diva desire" for the year and encourages listeners to dream big. The episode also tackles the common challenges faced at the front desk of dental practices, offering valuable insights and solutions.
Key Takeaways:
- The Impact of Right Personnel: Dr. Etch emphasizes the significant difference the right team members can make in a practice.
- Front Desk Challenges: He discusses the common issues faced at the front desk, such as multitasking, emotional drain, and unpredictability.
- Creating Efficient Systems: The episode focuses on the importance of establishing clear policies, accountability, and proper training to reduce workload and increase efficiency.
- Personal Diva Desire: Dr. Etch shares his unique approach to goal setting, encouraging listeners to indulge in their 'diva desires' for personal satisfaction.
Why You Should Listen:
- Gain insights into effective team management and the importance of having the right people in your practice.
- Learn practical strategies to tackle front desk challenges, enhancing efficiency and reducing stress.
- Get inspired to set ambitious personal goals and understand the value of self-indulgence in achieving work-life balance.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Episode Summary: In this episode of DPH Clinical, featuring the team from Colorado Surgical Institute. We delve into the nuances of patient consultations, focusing on building emotional connections and effective communication strategies. This episode is a continuation of our previous discussion on patient consultations, offering deeper insights and practical advice.
About the Guest: Chris Richards, the Executive Director at Colorado Surgical Institute, brings a wealth of experience in patient management and consultation strategies. His approach emphasizes empathy, patient engagement, and strategic planning to enhance patient experiences and outcomes.
Key Takeaways:
- Strategic Consultation Scheduling: Learn how to categorize consultations based on patient readiness and allocate time effectively (Timestamp: 0:01:23).
- Building Emotional Connections: Discover the importance of empathy and human connection in consultations, and how it influences patient decisions (Timestamp: 0:02:47).
- Effective Case Presentation: Understand the art of presenting treatment options and costs confidently, focusing on patient benefits and value (Timestamp: 0:09:39).
- Long-term Patient Engagement: Strategies for maintaining relationships with patients over time, leading to successful case closures even years later (Timestamp: 0:18:55).
- Team Involvement in Consultations: Insights into the roles of different team members during the consultation process for a holistic patient experience (Timestamp: 0:07:34).
Why You Should Listen: This episode is a must-listen for dental professionals seeking to enhance their consultation skills and patient relationships. Whether you're new to the field or an experienced practitioner, the insights shared by CSI provide valuable strategies to improve patient communication, emotional connection, and case acceptance rates. Tune in to transform your consultation approach and foster long-lasting patient relationships.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% of
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Episode Summary: This episode features Dr. Chris Phelps, a general dentist, Amazon best-selling author, entrepreneur, and founder of Golden Goose Scheduling and Dental Membership Direct. Dr. Phelps shares his expertise in dental marketing, discussing the challenges and strategies for effective patient acquisition and practice growth.
About the Guest: Dr. Chris Phelps is renowned for his contributions to dental marketing and practice management. He is an author, entrepreneur, and the brain behind several successful dental-related ventures. His book, "The Complete Dental Marketing Book," is a comprehensive guide for dentists looking to enhance their marketing efforts.
Key Takeaways:
- Effective Marketing Strategies: Dr. Phelps emphasizes the importance of tracking marketing efforts and adjusting strategies based on data. He shares insights on how to improve patient conversion rates and the significance of messaging in marketing campaigns.
- Internal Marketing and Patient Referrals: The discussion includes innovative internal marketing strategies, focusing on how to encourage patient referrals effectively.
- Leveraging Technology and Community Platforms: Dr. Phelps highlights the use of platforms like Next Door for community engagement and patient education, demonstrating how dentists can position themselves as authorities in their local communities.
- Maximizing Practice Profitability: The episode covers various aspects of making a dental practice more profitable, from reducing expenses to exploring alternative investment opportunities for dentists.
Why You Should Listen: This episode is a goldmine for dental professionals seeking to enhance their practice's marketing and profitability. Dr. Phelps' experience and practical advice provide listeners with actionable strategies that can be implemented immediately. Whether you're struggling with marketing inefficiencies or looking for fresh ideas to attract more patients, this episode offers valuable insights and solutions.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Episode Summary: In this insightful episode of the Dental Practice Heroes podcast, Dr. Paul Etchison and Dr. Henry Ernst delve into the challenges and strategies of managing a dental startup. They discuss foundational aspects of growing a dental practice, regardless of its stage. The episode features an anonymous guest sharing their journey four months into opening a startup with a partner.
Key Takeaways: 1. Growth and Expansion: The episode emphasizes the importance of understanding when to expand, whether it's adding new hygienists or equipping additional operational rooms. 2. Patient Acquisition and Retention: Strategies for maintaining a high rate of new patient acquisition and ensuring their retention through effective scheduling and service offerings are discussed. 3. Navigating Team Dynamics: The challenges of managing team dynamics, especially with the introduction of new roles and responsibilities, are explored. 4. Importance of Systems and Processes: The significance of establishing efficient systems and processes from the start is highlighted, ensuring smoother operations as the practice grows. 5. Financial Considerations: The episode touches on financial aspects, including understanding the break-even point and managing investments for future growth.
Why You Should Listen: * Practical Insights: Gain practical advice on managing the early stages of a dental startup, applicable to both new and experienced practitioners. * Real-Life Experiences: Learn from the experiences and challenges faced by a dental startup, offering relatable scenarios and solutions. * Expert Guidance: Benefit from the expertise of Dr. Etchison and Dr. Ernst, who provide valuable perspectives on growing a successful dental practice.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Episode Summary: In this insightful episode of the Dental Practice Heroes podcast, host Dr. Paul Etchison delves into strategies for dental practice owners to elevate their practices in 2024. He discusses the importance of setting clear goals, understanding what you want from your practice, and the significance of being content with where you are.
Key Takeaways: 1. Understanding Your Practice Goals: Dr. Etchison emphasizes the importance of knowing what you want from your practice and why. He encourages listeners to find contentment in their current state if that's where they are happiest. 2. Growth and Transition Strategies: The episode covers various stages of practice growth, from reaching the first million in collections to transitioning into a group practice. Dr. Etchison shares insights on managing growth and the challenges that come with it. 3. Focus Areas for Growth: Key areas such as attracting new patients, improving collections rates, and effective scheduling are discussed. Dr. Etchison stresses the importance of having a solid foundation in these areas to support growth. 4. Team Involvement and System Implementation: The episode highlights the necessity of involving the entire team in implementing new systems and protocols, ensuring consistency and efficiency in practice operations. 5. Personalized Coaching and Resources: Dr. Etchison mentions his coaching services and the availability of team training modules on his website, designed to help dental practices implement effective systems and strategies.
Why You Should Listen: * Practical Advice for Practice Growth: Gain valuable insights into practical strategies and systems that can help elevate your dental practice in the new year. * Leadership and Management Focus: The episode provides a deep dive into managing a growing practice, dealing with challenges, and ensuring team involvement for successful implementation of systems. * Expert Guidance: Benefit from Dr. Etchison's expertise and experience in dental practice management and growth.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Episode Summary: In this episode of the Dental Practice Heroes podcast, Dr. Taher Dhoon and Chris Richards, Executive Director of CSI, discuss transforming a general dental practice into a specialized surgical hub. They talk about the journey of integrating complex surgical procedures, the importance of marketing, patient communication, and the role of a dedicated team in managing intricate implant leads.
Key Takeaways: 1. Transitioning to Surgical Dentistry: Dr. Dhoon shares his experience of evolving from a general practice to performing 12-15 arches a month, highlighting the significance of developing and integrating surgical skills into the practice. 2. The Role of Marketing and Patient Interaction: Chris Richards emphasizes the importance of innovative marketing strategies and the need for dedicated personnel to handle nuanced implant leads, ensuring effective patient communication and connection. 3. Emotional Connection with Patients: Both speakers stress the importance of empathizing with patients, understanding their dental journeys, and making them feel heard, especially in cases involving significant dental transformations. 4. Building a Surgical Program: The episode covers the development of a structured surgical program, focusing on aspects like lead generation, nurturing patient relationships, and the psychological aspects of patient care.
Why You Should Listen: * For Practice Growth Insights: Learn how to expand your dental practice by incorporating advanced surgical procedures. * Marketing Strategies: Gain valuable insights into effective marketing techniques specific to dental surgery. * Enhancing Patient Communication: Discover the importance of building emotional connections with patients and how it can impact treatment acceptance. * Team Development: Understand the significance of having a dedicated team for managing complex dental cases.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Episode Summary: In this episode of the Dental Practice Heroes podcast, host Dr. Paul Etch is joined by Gary Takacs, a renowned figure in the dental podcasting world and an advocate for helping dentists navigate away from insurance dependence. Gary brings his extensive experience as a former practice owner and host of the Thriving Dentist Show to discuss the evolving landscape of dental practice management.
About Gary Takacs: Gary Takacs is well-known for his contributions to dental podcasting and his expertise in guiding dental practices towards greater independence from insurance constraints. With his background as a practice owner and his influential role in dental podcasting, Gary offers a wealth of knowledge and practical strategies for modern dental practices.
Key Takeaways:
- Navigating Economic Challenges: Gary discusses the impact of economic headwinds on dental practices, including rising costs and labor market changes.
- Insurance Independence: Insights into the importance of moving away from insurance dependence and setting your own practice fees.
- Building Patient Relationships: The significance of developing strong patient relationships and personal connections for practice growth and stability.
- Effective Team Engagement: Strategies for involving your team in building patient relationships and improving practice dynamics.
- Leveraging Google Reviews: Gary shares a successful system for increasing Google reviews, a crucial aspect of modern dental practice marketing.
- Same-Day Dentistry Opportunities: Exploring the benefits of same-day dentistry and its impact on practice growth and patient satisfaction.
Why You Should Listen: This episode is a must-listen for dental professionals seeking to enhance their practice management skills, build stronger patient relationships, and gain independence from insurance constraints. Gary's expertise, combined with practical advice and real-world examples, provides valuable insights for any dental practice looking to thrive in today's challenging environment.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Join Dr. Etch and Dr. Justin Bhullar in this episode of the Dental Practice Heroes podcast as they tackle common challenges faced by dental practice owners. They discuss the importance of morning huddles, team meetings, and how to handle team members who don't fully engage in these essential activities.
Key Takeaways:
- Dealing with Team Members Who Skip Meetings: Strategies for managing team members who don't attend meetings or show up late
- Importance of Setting Expectations: Emphasizing the need for clear expectations within the dental practice
- Recruitment and Team Building: Insights into continuous recruitment and building a team that aligns with your practice's culture
- Leading by Example: The significance of leading by example, especially in terms of punctuality and preparation for meetings
- Differentiating Between Huddles and Meetings: Understanding the purpose and importance of various types of meetings, including morning huddles, monthly meetings, and training sessions
Why You Should Listen: This episode is a must-listen for dental practice owners and managers who are looking to improve their team dynamics, enhance meeting effectiveness, and foster a culture of punctuality and engagement. Dr. Etch and Dr. Bhullar provide practical advice and real-world solutions to common management challenges in the dental office.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
In this episode of the Dental Practice Heroes podcast, Dr. Etch delves into the transformative journey of his dental practice. He shares his experiences with team dynamics, the impact of hiring new assistants, and the powerful role of anonymous team surveys in shaping a positive practice culture. Dr. Etch emphasizes the importance of clear expectations, agreement, and accountability in fostering a productive and harmonious work environment.
Why You Should Listen:
- Navigating Team Changes: Learn how Dr. Etchison successfully integrated new assistants into his team, enhancing the practice culture and reaffirming core values.
- The Power of Anonymous Surveys: Discover the benefits and challenges of conducting anonymous surveys to assess and improve team dynamics and practice culture.
- Effective Leadership Strategies: Gain insights into setting clear expectations, securing team buy-in, and maintaining accountability to ensure smooth practice operations.
- Building a Resilient Team: Understand the importance of open communication and how to handle feedback constructively to build a stronger, more cohesive team.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Episode Summary: In thisepisode, Dr. Etch, alongside Dr. Dan Briskie and Dr. Taher Dhoon, dive into the financial side of dental practice management. Rather than focusing on revenue generation, they discuss innovative strategies for cost-saving. This episode is essential for dental professionals seeking practical advice on managing their practice's finances efficiently.
About the Guests:
Dr. Dan Briskie and Dr. Taher Dhoon: Both guests bring a wealth of experience in dental surgery and practice management. Their expertise is invaluable for listeners interested in efficient and cost-effective dental practice operations.
Key Takeaways:
- Cost-Effective Clinical Practices: The conversation includes strategies for selecting materials and equipment that are both high-quality and cost-effective, avoiding unnecessary expenses.
- Smart Purchasing Decisions: Tips on making intelligent purchasing decisions, such as utilizing eBay for certain dental tools, to cut costs without sacrificing quality.
- Implant Selection and Usage: Insights into choosing the right implants for dental procedures, balancing cost and quality for the best patient outcomes.
- Equipment Longevity and Maintenance: Advice on maintaining and repairing dental equipment, like handpieces, to extend their lifespan and reduce overall expenses .
- Leveraging Technology for Savings: Discussion on how to use technology, including 3D printers and intraoral scanners, in a cost-effective way.
- Personal Experiences and Practical Tips: The hosts share their personal experiences and professional tips on various aspects of dental practice, from clinical techniques to equipment management.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Episode Summary: This episode is rich with insights into dental practice management and personal development. Alex, with his unique background in law and business, delves into the nuances of running a successful dental practice, making it an essential listen for anyone interested in dental practice dynamics and professional growth.
About the Guest: Alex Nottingham stands out with his diverse professional background as a lawyer, MBA, and CEO of All-Star Dental Academy. His journey from law to the intricacies of dental practice management offers a unique perspective. Alex's approach combines his legal and business acumen with a deep understanding of the challenges and opportunities in dental practices, providing listeners with a multifaceted view of the industry.
Key Takeaways: Phone Call Conversion and Patient Engagement: Strategies for improving communication and relationship building in dental practices.
Personal Development and Professional Growth: Emphasizing the importance of enjoying the professional journey and valuing gradual progress.
Challenges in Implementing Practice Improvements: The need for continuous training and reinforcement to sustain improvements in dental practices.
The GREAT Call Process: A structured approach to enhance patient interactions and boost practice efficiency.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Episode Summary: In this episode of the DPH hot seat, our guest, a fresh entrepreneur in the dental field, shares his journey of opening a new practice with a childhood friend and fellow army veteran. The episode is a treasure trove of insights, challenges, and triumphs faced by new practice owners, making it a must-listen for anyone interested in the business side of dentistry or startup culture.
About the Guest: Our guest, a former army personnel, has recently embarked on an entrepreneurial journey by opening a startup dental practice with his long-time friend. Their unique background in the military and their transition into dental practice ownership provides a fascinating perspective on discipline, teamwork, and adapting to new challenges.
Key Takeaways: 1. Real-world Challenges of Starting a Practice: The guest discusses the initial hurdles of setting up a dental practice, from managing a lean team to handling unexpected situations like staff illness. 2. Growth and Decision Making: Insights into critical decision-making processes, such as when to expand services or hire additional staff, are shared, offering valuable lessons for any startup owner. 3. Cultural Dynamics in a New Practice: The episode delves into the importance of creating a positive workplace culture, emphasizing concepts like 'grace over guilt' and continuous learning. 4. Practical Business Insights: From handling insurance and patient influx to managing team dynamics, the podcast provides practical advice for anyone in or aspiring to be in the dental practice business.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Today, Dr. Etch discusses the latest events at the office including multiple people resigning on the same day.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
In this episode of DPH Clinical, Dr. Etch is joined by Dr. Taher Dhoon and Dr. Dan Briskie from the Colorado Surgical Institute. The discussion revolves around practical aspects of dental surgery, focusing on managing incision openings, suturing techniques, and patient care post-surgery. The episode is filled with real-life experiences and valuable tips for dental practitioners. Key Takeaways & Why You Should Listen: Managing Incision Openings: Learn practical strategies to avoid and manage incision openings in dental surgery, a familiar challenge practitioners face. Suturing Techniques: Discover improved suturing techniques to enhance healing and reduce complications. Patient Post-Surgery Care: Gain insights into post-surgery care, including managing patient behaviors that can impact healing. DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Episode Summary: This episode of the Dental Practice Heroes podcast features Michael Arias, a renowned dental entrepreneur and the inventor of ground marketing. Known as the "Ground Marketing Guy," Michael shares his insights and experiences in the dental industry, focusing on innovative marketing strategies and personal development.
About the Guest: Michael Arias is a repeat guest on the podcast, celebrated for his unique approach to marketing in the dental field. His expertise in ground marketing, a concept he pioneered, has made him a sought-after figure in dental entrepreneurship. Michael's approach is characterized by his ability to simplify complex concepts and apply them effectively in the dental practice setting.
Key Takeaways:
• Transforming Dental Practices through Personalized Relationships Building genuine, caring relationships with patients can significantly enhance the success of a dental practice. This approach goes beyond mere transactions, focusing on creating a personal connection with each patient. • Navigating Online Reputation Challenges The reality of managing a dental practice's online reputation in today's digital world. The discussion includes strategies for addressing negative feedback and the importance of maintaining a positive online presence. DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Episode Summary: In this episode, Dr. Etch and Dr. Justin Bhullar delve into the crucial aspects of dental practice management, focusing on the effectiveness of team meetings and morning huddles. They share their experiences and strategies for making these gatherings more than just routine, but pivotal moments for setting the day's tone and aligning team goals.
Why You Should Listen: * Leadership and Team Dynamics: Understand the role of leadership in shaping a productive team environment. * Effective Meeting Strategies: Gain insights into conducting efficient and valuable team meetings and morning huddles. * Adapting to Team Size: Learn how to manage meetings effectively in practices with large teams. * Creating a Positive Culture: Discover how acknowledging individual contributions can enhance team morale. * Practical Tips for Practice Management: Get actionable advice on managing your dental practice more effectively.
Key Takeaways: 1. Leading by Example: The importance of leaders setting the right example in punctuality and preparation. 2. Setting Expectations and Creating Value: How to set clear expectations for meetings and add value to ensure team engagement. 3. Efficient Meeting Structures: Tips for organizing meetings that are effective, especially in larger practices. 4. Recognizing Personal Milestones: The impact of acknowledging personal events like birthdays in building a positive team culture. 5. Adapting Meeting Strategies: Tailoring meeting strategies to suit the unique needs of your practice.
DPH Coaching * Operational Excellence: Strategies to streamline practice operations for efficiency and growth. * Team Building and Leadership: Techniques to build a cohesive team and lead effectively. * Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success. * Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
In today's episode, Dr. Etch dives deep into the real-world challenges and solutions of running a dental practice.
Transform your front desk into a powerhouse of patient communication. Dr. Paul breaks down the common pitfalls in dental practice phone calls and provides practical, easy-to-implement tips. He delves into the "Dirty 13" – those tricky, frequently asked questions that can make or break a patient's first impression. From handling inquiries about costs and insurance to explaining procedures, this segment is a goldmine for anyone looking to elevate their practice's phone etiquette.
Learn how to navigate questions about pricing for services like root canals and extractions, both with and without insurance. Get insights on responding to queries about available services like Invisalign or teeth whitening. It's not just about the answers; it's about how you answer. This part of the episode is a must-listen for anyone looking to improve their patient communication and turn inquiries into appointments.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
In this episode we explore the intricacies and challenges of dental implantology and uncover common complications in implant procedures, delves into the nuances of patient care, and examine the evolving landscape of dental practices.
Key Takeaways: 1. Dealing with Dental Implant Complications: The episode addresses critical aspects of dental implant complications, from placement errors to factors influencing healing outcomes. 2. Strategies for Optimal Patient Care: Emphasizing the importance of patient communication and education, the discussion provides insights into managing post-surgical care and setting realistic expectations. 3. Evolution in Dental Practices: Explore how dental practices are adapting to new technologies and methods, offering more realistic and patient-friendly solutions. 4. Professional Growth in Dentistry: Learn about the comprehensive training opportunities at the Colorado Surgical Institute, including courses on surgical techniques and sedation.
Whether you're a dental professional, student, or just curious about the world of dentistry, this episode offers a rare peek into the challenges and advancements in the field, straight from the experts. Engaging and informative, this is a must-listen for anyone interested in the cutting-edge of dental care.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Episode Summary: Dive into a compelling conversation with Melinda Heryford, a renowned practice management consultant, as we explore effective strategies for dental practices. This episode is a treasure trove of insights for any dental professional looking to streamline their practice, enhance patient care, and boost team motivation. Melinda shares her expertise on managing chaotic schedules, improving patient engagement, and setting impactful goals. Whether you're grappling with a cluttered appointment book or seeking ways to connect more deeply with your patients, this episode offers practical solutions and transformative ideas.
About the Guest: Joining us in this episode is a seasoned consultant with a deep understanding of the dental industry. With years of experience in guiding dental practices towards success, our guest brings a wealth of knowledge in practice management, team building, and strategic planning. Their expertise in identifying and overcoming common challenges in dental practices makes them an invaluable resource for dentists looking to thrive.
Key Takeaways:
- Wildly Important Goals: Learn how to set goals that drive success for your practice beyond just financial targets, fostering a motivated and inspired team.
- 10-Day Check System: Discover a simple yet powerful system to manage and optimize your schedule, ensuring a smooth workflow and improved patient experience.
- Patient Engagement: Gain insights into enhancing patient interactions, from initial calls to long-term relationships, focusing on patient care as a core value.
- Team Dynamics: Understand the importance of creating a positive workplace culture and effective communication strategies to retain and empower your staff.
Why You Should Listen: If you're a dental professional seeking to navigate the complexities of practice management while maintaining a patient-centered approach, this episode is a must-listen. Melinda's practical advice and real-world examples provide actionable steps to improve your practice's efficiency and patient engagement. Tune in to transform the way you manage your dental practice and lead your team towards success.
www.practicemanagementconsulting.com
To learn more about Melinda and how she can help your practice fill out this form.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Episode Summary: In this episode of Dental Practice Heroes, Dr. Etch and Dr. Justin Bhullar engage about the world of coaching within the dental industry. They explore the nuances of what makes a good coach, the importance of being coachable, and how coaching can significantly impact both personal and professional development. This episode is not just about dentistry; it's about growth, learning, and the transformative power of effective coaching.
Why You Should Listen: * Understanding the Role of a Business Coach: Learn why having a business coach can be a game-changer in your dental practice. * The Essence of Being Coachable: Discover why being open to feedback and willing to apply it is crucial for growth. * Selecting the Right Coach: Gain insights on how to choose a coach that aligns with your specific needs and goals. * Broader Implications of Coaching: Explore how the principles of coaching can apply to various aspects of life beyond dentistry.
DPH Coaching * Operational Excellence: Strategies to streamline practice operations for efficiency and growth. * Team Building and Leadership: Techniques to build a cohesive team and lead effectively. * Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success. * Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
In this engaging episode of Dental Practice Heroes, host Dr. Etch is joined by Dr. David Maloley for an in-depth conversation about the evolution of dental practices. They delve into the intricacies of clinical skills, the significance of cultivating a strong practice culture, and the challenges of leadership in a growing dental team. The discussion also touches on personal growth, managing expectations, and the importance of balancing professional aspirations with personal relationships.
Key Takeaways:
Continuous Improvement in Clinical Skills:
Dr. Etch shares a personal story about realizing the importance of continuous improvement in clinical skills and how feedback from colleagues can be a catalyst for growth.
Culture as a Cornerstone of Practice Success:
The conversation highlights how a strong, positive culture within a dental practice can significantly impact team dynamics and patient satisfaction, especially in larger practices.
Navigating Team Dynamics in Practice Growth:
Insights are shared on managing the complexities of team dynamics and maintaining morale as a practice grows and evolves.
Balancing Professional and Personal Life:
Dr. Maloley discusses the challenges of balancing a thriving professional life with personal relationships, emphasizing the importance of this balance for overall happiness and success.
Adapting Leadership Styles:
The episode underscores the need for adaptable leadership styles to meet the changing needs of a growing practice and diverse team.
About the Guest
Dr. David Maloley, a renowned figure in the dental community, brings a wealth of experience and knowledge to the table. Known for his innovative approach to practice management and team leadership, Dr. Maloley has successfully navigated the challenges of growing a dental practice while maintaining a strong focus on culture and team dynamics. His insights into the dental industry are both practical and inspiring, making him a sought-after speaker and mentor in the field.
Dave's podcast: www.relentlessdentist.com
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Guests: Dr. Dan Briskie & Dr. Taher Dhoon with Colorado Surgical Institute
Episode Overview: In this episode, Dr. Dan Briskie and Dr. Taher Dhoon discuss the impact of continuing education on dental practices. They explore the balance between managing debt and investing in professional growth, offering a wealth of advice for both new and seasoned practitioners.
What You'll Learn:
- The importance of continuing education in dentistry and its direct correlation with the growth and financial success of a dental practice.
- How to navigate the challenges of dental education, including the management of student loans and the timing of further investments in learning.
- Strategies for integrating advanced dental training into a busy practice schedule.
- The ethical considerations of patient care in complex cases, especially when balancing business viability with patient health outcomes.
Key Moments:
00:01 - Investing in Young Dentist's Education
We discuss student loan debt, surgical procedures, patient care, and the importance of continuing education.
06:16 - Start Dental Startup or Specialize Surgical
Debt repayment, continuing education, startup investment, advanced clinical procedures, and finding a specialty are discussed.
10:21 - Surgical Procedures in Dental Practice
Dentists are encouraged to develop surgical skills to help patients in pain, overcome potential roadblocks, and invest in procedures for a successful practice.
21:53 - Build a Network in CE
Networking is essential for continuing education, fostering relationships and gaining access to experts.
Quotes:
"Education isn't just about learning; it's about opening doors that you didn't even know existed." - Dr. Taher Dhoon
"The true cost of education in dentistry isn't what you pay for the course; it's what you lose by not taking it." - Dr. Dan Briskie
Get 10% Off any of Colorado Surgical Institute Courses using coupon code DPH10
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
This is the first addition of the HotSeat Segment. We are joined by Legendary DPH Coach, Dr. Henry Ernst, and our Anonymous Guest.
You will Learn:
- How to quit your associateship to focus on your practice.
- How you can differentiate yourself from your competitors.
- How you can market effectively to get more new patients.
- Why playing the short term game can hurt your long term.
- What it means to work on the business.
Let us know what you think about this new episode type! And if you want to be an anonymous guest, reach out to Etch!
Work with Henry or Etch and get past what's been holding you back, click here--> www.dphcourse.com
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
In this enlightening episode, we're joined by Dr. Paul White, a psychologist, speaker, and leadership expert who has dedicated his career to ensuring "work relationships work." Dive deep with us into the transformative world of workplace appreciation, its profound effects, and the tools to foster a culture of genuine appreciation.
About Our Guest
Dr. Paul White is a renowned figure in the realm of workplace appreciation. He's been featured in the New York Times, BBC News, and other global publications. As the co-author of the best-selling book, The 5 Languages of Appreciation in the Workplace, which boasts over 550,000 copies sold, Dr. White brings a wealth of knowledge and insights to the table.
Check out Dr. White's Resources: https://www.appreciationatwork.com/
Key Takeaways
-
The Languages of Appreciation: How to tailor your gestures to resonate deeply with each team member.
-
The Tangible Benefits of Genuine Appreciation: From reduced tardiness to increased profitability, discover the science behind appreciation.
-
Practical Tools for Implementation: Uncover tools like the "motivating by appreciation inventory" to cultivate
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Hygiene wages keep rising, what can we, as owners, do about it? www.dentalbusinessmentor.com
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Today we discuss, failiure in the team following the assigned protocols of the office, and the likely culprit. If you were wondering how to solve this issue, this episode is for you!
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Ever wonder how to present sedation at your office? We delve into this topic today. www.coloradosurgicalinsitute.com
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Why doesn't my team do what I tell them to? Why can't they just do their job? Do you ever yearn for more accountability in your office. In this episode, Genevieve Poppe shares the secret behind accountability and how to use it in your dental practice.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Today we discuss what investment vehicles we like and why. www.dentalbusinessmentor.com
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
You want to stand out with your patients, try this excercise and see what happens.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Even if you've never considered IV Sedation, you will want to hear this episode. We discuss what it's like to add sedation to your office either yourself, or by hiring a CRNA. www.coloradosurgicalinstitute.com
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Growing from a 3 op to 8 op office in about a year, Dr. Talon Davis shares his experiences with getting past solo practice and moving into a group practice model.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
www.dentalbusinessmentor.com only $179/month
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
This is part II of Dr. Etch's explanations for why and how he tracks each a very limited number of metrics to run his practice.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
www.coloradosurgicalinstitute.com www.thepracticelaunchpad.com
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
You don't want to miss this one. Today, we interview someone who really understands the business of creating a culture and experience for her practice. Dr. Rhonda Kalasho, a Beverly Hills dentist and multipractice owner, shares numerous gems and lessons she has learned from purchasing and growing her multiple practices in California
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
www.dentalbusinessmentor.com only $179/month
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Today, Etch shares his simple way of utilizing metrics in his practice to maximize growth and profitability.
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
www.coloradosurgicalinstitute.com
DPH Coaching
- Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
- Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
- Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
- Personal Development: Coaching on personal growth to enhance professional performance.
Visit www.dentalpracticeheroes.com to Learn more
Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!
Today, we interview someone who started a multipractice group and sold it to a DSO just to find himself repeating his success again a few years later.
Today, Alex Nottingham and Dr. Etch discuss origins of their careers and lessons learned.
Today we discuss whether or not we recomend using new patient incentives to get people to come to the practice or make it easier to set up consultations.
Today, we discuss what to look for in an associateship and how to approach it so that you get the best experience.
Sometimes our team forgets how special we truly are as an office. In this episode, Dr. Etch discusses a team meeting and the current progress going Out of Network with Delta.
If we could do our procedures faster with the same amount of quality, we can then provide a better experience for our patients, as well as reap the benefits of increase production. Today, we discuss how to be more efficient clinically, and do more speciality procedures as well.
This is a cross post from the Very Dental Podcast with Alan Mead. On this episode, Dr.'s Alan Mead, Paul Etchison, and Mark Costes discuss the current state of DSO's in dentistry and what is to come.
Today we are joined by Dr. Eric Appelsies, who opened two startups in a very short time. He shares his lessons learned during the process, and how we can better control our supply costs.
Today, we discuss some "realistic" posts about ownership and what we should be doing as practice owners, according to the masses on FB.
Managing Conflict is one of the most difficult things we do. Today, we learn how to approach difficult conversations with intention and tact.
Carols Website:
www.conflictmanagementstrategies.com
Today we dive into, "Selling the Sizzle, and not the Steak" with Dr. Nicole Vane in how to create value for our patients at pivotal areas along the patient journey.
We often find it hard and feel guilty to take time off, but we need to. Learn how to take more vacations with these simple tricks and hacks.
You can make a lot of money in Dentistry, but do you use that money to achieve financial freedom? Dr. Roshan Kalra shares how he was able to quickly achieve financial freedom by investing in real estate. If you can be a dentist, surely you can learn real estate.
Real Estate Investment Summit for Dentists Click Here!
Dr. Derek Williams at the age of 35 has decided to sell his practice and take his family on a yearlong RV adventure. Today, he discusses the difficulty in making that decision, and what he leaned into to know that it was the right one.
Recievables doesn't have to be a dark side of your practice. It's actually one of the easiest to fix. In this episode, Dr. Campbell shares how to deal with insurance, collections, and run a profitable PPO practice.
https://practicewhisper.com/speaking/
Not all things at the practice are going to equitable for everyone, so what can we do to minimize resentment and get our team to work as a team?
ChatGPT is an amazing free tool that can be utilized for all sorts of things at your practice. Today, we interview Michael Arias about that and so much more.
What are the little things that must happen as the patient moves through the office? Can we utilize these opportunites to guide how the patient feels about our brand?
Today, Dr. Nicole Vane shares her Practice Journey, from PPO's to FFS, dialing in her patient experience and systems along the way.
If we are already marketing a lot, how can we generate more new patients without throwing more money at Ad Spend?
www.dentalbusinessmentor.com Just $179/month
Why do systems we create fail? Why doesn't the team follow the protocols? We address this in todays episode.
What is PPO Hell and is your practice in it? What to do if you are and tips on giving a new patient exam that keeps more of your patients in your office.
Dr. Etch explains one of the most powerful things you can do to give your team "real experience" in the dental industry.
Today we learn how a single hygienist can produce over $400k/year by doing what is ethical and provides maximum value for our patients. We discuss what a hygiene lead does, and what one can do for your practice and patients.
Etch and Justin discuss the classic Start Up vs. Aquisition pending to current market conditions.
www.dentalbusinessmentor.com Just $179/month
The office is going Out of Network. In this episode, Dr. Etch explains how his team is going through the transition.
Today, Dr. Jordan Rigsby shares his transition from 4-2 days a week of clinical, the why behind it, how it feels, and how he did it.
Dr. Justin and Dr. Etch both share similiar goals for dropping insurance in 2023 as well as some other goals, they share their plans and execution this year.
Dr. Etch shares 5 ways to easily increase your new patients without spending a single dollar.
Winston Feng took over his fathers practice and learned many lessons over his 5 years of ownership. He shares what he learned, as well as his schedule for training and how that can completely change the trajectory of a practice.
www.DentalBusinessMentor.com now just $179/month. Sign up and start enjoying the success you deserve!
If you are wondering what you could improve next at your practice, this episode is for you. Dr. Etch explains his process for shadowing, asking questions, and coming up with implementable strategy at his practice.
For Dr. Chris Green's Startup Masterclass visit events.practicelaunchpad.com/DSM
An episode full of wisdom, Craig Spodak shares some hard lessons learned as well as how to reach our goals without hesitation and procrastination.
www.DentalBusinessMentor.com now just $179/month. Sign up and start enjoying the success you deserve!
Dr. Etch shares his actual system for organizing lists, pertinent info, and discussions he needs to have with his team so that everything gets done and the needle keeps moving.
After feeling some stagnation in practice growth, Dr. Chase Kelly made a bold move: HE MOVED HIS PRACTICE! He shares the lessons learned and what it means to understand when your capacity is keeping your practice from growing.
www.DentalBusinessMentor.com now just $179/month. Sign up and start enjoying the success you deserve!
In this episode, Dr. Etch talks about his recent 8 unit apartment he just bought, goals for 2023, and the idea of dying soon and how we can live better lives now.
We welcome the lovely Ellen Broen back again to get us motivated and excited to set goals for the upcoming year. In this episode, she shares her unique approach to getting clear about what you really want out of life, and combining all the elements of your life to work in unison towards your vision as a human, rather than keeping them exclusive and independent weights that must be balanced. www.ellenbroen.com
www.DentalBusinessMentor.com now just $179/month. Sign up and start enjoying the success you deserve!
Dr. Etch shares what in retrospect, he would have done differently looking back over his almost 14 year career.
Today, we interview Dr. Brett Francis about his aquisition, his multiple offices, and the eventual move of his office into a new building. He shares all the lessons learned along the way, some reflections, as well as implementable systems to use in your own practice.
Dr. Etch is interviewed about his new book, his practice sale, investing in Real Estate, and life work balance on the Dentalpreneuer Podcast with Mark Costes.
Today, we hear about Dr. Sean O'Grady's start up success, and how he looked for areas of opportunity to differentiate his practice, and hence, lead it to success.
If you feel like you need a culture change, try these 3 simple tricks to get your team working together and loving every moment of it.
Today we are joined by a CSI alum, who shares his experience learning all on X treatment and implementing the new workflows from CSI into his practice life.
How can we train our front desk to be the absolute best they can be. In this episode, Kiera Dent explains what FD team members need to know, and the communication skills to become better Treatment coordinators and better serve the patients.
Why would anyone sell to a DSO? Because of it's investment potential. In this episode, Dr. Etch uses an example from a recent post made on the Business of Dentistry Page showing the reasonable and convervative potential of a partnership for a $1.5M office.
Today, we interview Endodontis Cyrous Ardalan about his aquisition and how he took the practice in a new direction in terms of efficiency and patient experience.
Often, we wait to long to take the next steps in our practice's growth. Today we discuss how to know when it's the right time and what to do.
Successful people are confident and ambitious. How do we cultivate these traits in ourselves so that we can become more successful?
At some time in our careers, we may have questioned whether we made the right decision or not. In this episode, we interview someone who left clinical dentistry to pursue other passions. She shares the lessons she learned about herself and life in the process.
How do we increase our ability to stay true to our goals and not let tempation steal our success. In this episode, Dr. Etch shares 4 life hacks he has been trying with good success that will help you be more successful in every dimension of yours.
Text "hero" to (970) 546-7766 to recieve a free guide to surgery and get a discount on courses.
www.coloradosurgicalinstitute.com
We all know that real estate investing plays a large role in developing weatlth, but we rarely know where to start or where to invest. In this episode, Dr. David Phelps explains how to get started and what to look for.
We have no issue identifying problems, but about solutions? What do we do with the gray areas in our understanding of things?
Text "hero" to (970) 546-7766 to recieve a free guide to surgery and get a discount on courses.
www.coloradosurgicalinstitute.com
In this episode, we welcome back Dr. Addison Killeen and discuss the benefits, challenges, and how to find your next associate.
In this episode, Justin and Etch talk about how they use performance reviews at their offices.
Dr. Etch discusses the format of their quarterly meetings and why you should be doing these.
Text "hero" to (970) 546-7766 to recieve a free guide to surgery and get a discount on courses.
We only have the bandwidth for so much as the owner. In this episode, Dr. Kapil Kella shares how he has cut his clinical schedule all while growing his practice with the help of his team.
Dr. Etch shares an update at the practice and some reasons behind their best month ever.
Text "hero" to (970) 546-7766 to recieve a free guide to surgery and get a discount on courses.
Today we talk about what society teaches us about discomfort, success, and masculinity. Dr. Jeff Buske shares some life lessons and practical solutions to getting over the day to day regular, so that we can begin to live amazing and fulfilling lives.
Check out the Upcoming conference at www.bethemancon.com
Today, Justin and Paul share their top 3 tips to increase the level of your scheduling.
Today, Justin and Paul share their top 3 tips to increase the level of your scheduling.
In this episode, Dr. Etch shares his new onboarding system and how it has worked for the practice over the past 3 months.
Today we talk to Dr. David Eshom, who has recently researched options for school loans and how to repay them most effectively. Today, he joins us to share what he has learned.
Today we interview a dentist, who took his start up from open to sale in just 5 years. He shares what he has learned, what led to his decision, and how it has benefited him and his team. This is an episode you don't want to miss!
Today, Justin and Paul discuss how to take chart audits, and turn it into a very productive task for the office.
In this episode, Dr. Etch discusses how to handle complaints and criticism with tact, and how to approach each situation so that leading our practices doesn't leave us anxious and burnt out.
Text "hero" to (970) 546-7766 to recieve a free guide to surgery and to be entered into a raffle to win a observer's ticket to an upcoming course.
Today we talk to Raymond Jone, a practice owner in San Fransisco area who shares the lessons he has learned over his 8 years of practice ownership. He stresses the need to remain flexible with the team, while always having an attitude of abundance.
Today, Justin and Paul discuss how they manage the stress of being an owner of a dental practice.
Do you ever find that people around you don't meet your expectations?
In this episode we explore grace. The way in which we offer it to others as well as the way in which we offer it to ourselves.
Text "hero" to (970) 546-7766 to recieve a free guide to surgery and to be entered into a raffle to win a observer's ticket to an upcoming course.
Have you ever considered you may be able to thrive better as a practice if you weren't in network with so many insurance carriers? In this episode, Gary Takacs explains how to reduce our insurance independance and why today, has never been a better day to start.
In this episode, we discuss the new drinking game called "Garlic and Oil", and 3 useful policies to implement to improve your patient experience.
Use Promo Code "HERO10" to save 10 percent on courses at www.coloradosurgicalinstitute.com
Today, we interview Matt Standridge on his journey practicing dentistry in a rural town, growing clinically to provide the best he can to his patients and well as personally to provide the best for his team.
We should control the things that are easy. Today, Dr. Etch shares a story about something his hygienist found when she came into her op last Monday and how to correlates to patient experience.
Use Promo Code "HERO10" to save 10 percent on courses at www.coloradosurgicalinstitute.com
In this episode, Dr. Spencer Greer shares the lessons he learned as a door to door salesman before going to dental school. We discuss the mentality, grit, and humility that is needed to truly do something exceptional.
We see practices selling at a range of 3.5-13X of EBITDA. Where does that come from and what does it mean?
Dr. Etch shares some background on his upbringing and and the best analogy of life he has ever heard. (Disclaimer: This episode not for children)
Can FFS be done with a group practice? How can we maintain the volume needed all while remaining free from constraints from insurance networks? In this episode, Drew Byrnes shares his story.
In this episode, we explain how a near pristine AR is achieved through policy and verification.
Today we talk to an owner with a large practice. We discuss the challenges of communication and presenting a solid brand to your patients so that you continue to grow.
Thinking about buying a practice? What about selling yours? Today we talk about the current market and what it means for transitions.
As owners, we often are torn between not managing enough and micromanagement. In this episode, we tell a story about a restaurant, and the parralells to our dental practices and management.
Join us for absolutely incredible episode today. We interview Dr. Tarryn MacCarthy on the pursuit of happiness and the mental traps we often fall into. Tarryn is an amazing story teller as she shares her story, and the lessons she learned along the way.
Today we talk about keeping the team happy during times where it may seem that the grass could be greener in a different career?
In this episode, Dr. Etch explains how he approaches difficult conversations with team members and some tricks and tactics you can use right away to make your communication more effective.
Today, we interview the legend that is Mark Costes. We go deep on how to onboard new people, get them trained up, all the while operating within a difficult labor market.
Today we examine the conflict between the front and back and how to address this in your office.
Today, Dr. Etch shares some recent issues at the practice, and some recent personal breakdowns that stemmed from it.
Today, we interview someone, who has had the experience of dropping PPO's, only to return to the PPO model, to then drop them again. Dr. Tom Reed shares lessons learned as he navigates his practice to complete out of network status.
Everyone is feeling the effect of rising costs and current inflationary pressures on our profession. What can we do about it?
Today, We share numbers of some other dentists' March. We explore what is possible, and talk about what it takes to get there.
Is a start up possible? Where to start? What do I look for? What do I avoid? How do I learn what to do? We answer these questions in today's episode.
We all want leads that invested in the goals of the practice, but we often don't give them the autonomy they need. How can we do this?
How do we deal with upset patients? Its one of the hardest things we do. Are people expectations off? What's going on and what can we do about it?
We are entering a new era of dentistry, and we have to adapt. How do we handle the labor shortage, rising costs, and lowering fees? In this episode, we welcome back Kiera Dent of the Dental A-Team to give us some ideas.
Promo code for Dental A-Team Virtual Summit - "practiceheroes"
Today, Dr. Etch discusses an idea found in the book, The Inside Out Revolutionby Michael Niell and how the ideas are changing his thought process.
Membership plans are simple, but also complex. In this episode, our guests break down what it is, how it's done, and why it's the best thing for your practice.
In this episode, Dr. Etch shares a personal struggle of his, how it affects him, and what he is doing about it.
In this episode, we interview one of the leaders on the forefront of using digital workflow to maximize the efficiency of full arch implant cases. We discuss everything from marketing, to presenting and closing the cases themselves. www.3dimplantinstitute.com
We've done everything to get ready for our new patient, but then, they don't show up. How can we minimize this in our offices?
We all hate those difficult converstations around unmet expectations. Does your practice have a culture lacking accountability? In this episode, Dr. Etch discusses how to address these and change your culture for the better.
Dr. Anthony Do shares how he uses principles, organization, and EOS to manage his growing startup as they expand from 7 to 14 op's.
Why doesn't anyone know what to do when things happen? In this episode, we discuss how to define this and express it to your team.
Overwhelm is the feeling that things are coming in too fast to process them effectively, leading to anxiety. In this episode, Dr. Etch explains how his delegation was falling short at the practice. Delegating on a higher level of expectations and committment is neccessary to truly get things off of your plate for good.
We put so much effort into educating our patients, but they still don't follow through with treatment. What are we doing wrong? How can we become more effective at getting them to YES? Today, we have Dr. Chris Bowman on the show to help us become our best.
Check out Chris's Training: www.gettingpatientstoyes.com
In this episode we talk about items and expenses on the Profit and Loss and how the best way to maximize profit.
More issues at the front desk at the office. Today, Etch shares the recent breakdowns and the experiments that may or may not save the day!
For this New Year's special, Etch interviews his life coach, Ellen, on the common obstacles that we face as dentists that prevent us from having the Joy we deserve. Ellen is an absolutely fascinating and insightful guest, offering advice and real action practices that can help you go next level, not only at the practice, but in your entire life!
Ellen's Website: www.ellenbroen.com
In this episode, Dr. Etch reviews how his practice has evolved over the past ten years, and what are the 3 major lessons he has learned. A great episode for end of year and planning for 2022.
Creativity is what makes us entrepreneurs. We love to CREATE! In this episode, we are joined by Marc Silber to discuss how to use creativity to create the practice of your dreams as well as live your best life.
Here’s the link to my Marc's e-book 17 Tips to Improve Your Treatment Acceptance https://tx.silberconsultinggroup.com And to the first chapter of Marc's book Create https://www.silberstudios.com/create-download
When the team is inconsistent, the brand and practice suffers. What are your Brand Promises that you are making to your patients? In this episode, Dr. Etch talks about his, and how to create and express yours to your team.
Today, we have a dentist absolutely crushing it out in Washington! He shares how he grew his startup and took a big leap to expand to much larger facility.
We are always hesitant to take on additional team members, but if we look at it as an investment in human capital, it makes our decision easier.
A wildly entertaining and informative episode on how to grow and manage your practice. You are not going to want to miss this one!
We all want to get away from all the little things that go on at our practice, but it is challenging as the leader. It's hard to be present when away from the practice, when there is so much always happening there. This episode is about delegating and relinquishing control. It's about getting yourself out above the noise, so that you can love your life outside the practice and truly be present.
Want to talk to Etch? dentalpracticeheroes@gmail.com
Thinking about an acquisition? Dr. Addison Killeen joins us today to discuss what to look for as well as what to look out for.
Our time at the practice as well as at home can be chaotic...How do we reduce the chaos?
We all take work home with us which affects our ability to be present. in this episode, Dr. Etch discusses something that happened recently at the practice and some strategies to leave it at work.
Ever thought you might want to expand to a larger single location. In this episode, we talk with Colin Lathrop who did just that. He gives us some insight into the working and the how.
One of the hardest parts of implementation is the follow through. Today we discuss how to stay on top of your goals to make sure they get completed.
Is our ambition to save keeping us from enjoying life now? Do you ever wonder when it will be your turn to relax and live your best life? In this episode, Dr. Etch explores the idea of "dying with zero" and getting intentional about creating the experiences and memories that you should be.
If you are wondering why you and your team are frustrated with the practice, then this is the episode for you. Katherine Eitel Belt, a communication expert, explains how we can transform our culture and practices through a simple strategy.
With so much that can be done, how do we know what's most important when trying to grow our practice?
If you are doing any of these three things...You need to stop immediately. In this episode, Dr. Etch shares some mistakes and how you should be handling them.
Do you ever question why you do what you do? What are the stresses of being a dentist doing to your life? Is it worth it? If you have ever wondered if there is more to life than what you been living, then this is the episode for you!
We all screw up and mistakes...Today, Dr. Etch discussed the issues and recent blowups at the Front Desk of his Practice and how they were handled.
With so much focus on New Patient Aquisition, what if we turned our energy towards our experience with the new patient flow we already have?
We all want more time off, but it can be hard to shut off the thoughts about the practice when we are trying to relax. Today we discuss how to take time off and not worry about what's going on at the practice.
Today, Dr. Etch shares a personal experience which really solidified the need to reduce barriers to our patients saying YES to our recommendations.
Chad Johnson updates us on his experience going FFS and dropping delta. We discuss the benefits and the challenges.
Etch and Justin talk about how leads work at their practice and what lead meetings look like.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
For more Dental Business Content
Check out www.DentalPracticeHeroes.com
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Remember how awesome it was to have a secret handshake when you were growing up? Why was it so cool? What did it feel like? How do we incorporate that feeling and idea into our practices?
Have you ever wanted to do more large implant cases? Do you know how to present them and hence, provide this life changing treatment? You don't want to miss this one!
www.coloradosurgicalinstitute.com
use the code ETCH20 for 20 percent off.
Etch and Justin discuss how to know when it's time to let someone go.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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Dr. Etch updates everyone on what his summer has been like and discloses what he feels to be the most important thing to focus on when running your practice.
Sometimes you just have to do what is necessary to grow the business. In this episode, we interview an absolutely brilliant Doctor about her path to business ownership and eventually to multiple practices.
I have decided to put the podcast on pause a little for this summer. Thank you to all the listeners and everyone for their support these past 3 years. I will be back.
In this episode, we talk to George Hariri, who runs his dental practices without doing any dentistry. We discuss entrepreneurship, delegating, and what it takes to step back from the chair.
Etch and Justin discuss where culture comes from, how to create it, and how to ruin it.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
For more Dental Business Content
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Are we looking at growth through the incorrect lens. We need a paradigm shift in our thinking. If we want to grow, we need to think abundance. Dr. Etch explains how in this episode.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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In this episode, we talk about burnout, therapy, and the stresses of dentistry and what to do about them.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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Paul and Justin discuss appointment length, and should new patients come through hygiene or on the doctor side.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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Dr. Etch discusses how he uses multiple techniques and apps to keep organized and get things done in the most efficient way possible while maintaining his sanity.
Today we talk to multipractice owner, Dr. Stephen Markowitz about his recent acquisition and how he eases the transition and his process for growing the office.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
For more Dental Business Content
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We are always told to begin with the end in mind, but is is realistic? In this episode, Dr. Etch explains how beginning with the present, will allow us to get to these end point that we always dream about.
In this episode, Dr. Etch shares his associate predicament and vacancy and how he worked through the issue to find a solution.
This episode is about destressing your practice and making your life easier. You are not going to want to miss this one!
Melinda's site: www.practicemanagementconsulting.com
In this episode we discuss the difference between multiple small locations and one single large location.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
For more Dental Business Content
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In this episode, Etch explains how he explains marginal ridge fractures and discusses treatment with his patients so that they are informed and motivated.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
For more Dental Business Content
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In this episode, we discuss strategies for leadership, promoting the right culture in your practice, and all round how to run a better business.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
For more Dental Business Content
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Everyone wishes they could work less, but it's hard when we already don't feel like we have enough. What can we do?
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
For more Dental Business Content
Check out www.DentalPracticeHeroes.com
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You can subscribe to the Dental Practice Heroes Podcast on Itunes, Stitcher, Spotify, Podcast Addict, Google Podcasts, Overcast, and Pocket Casts
We all want more help at the practice from our team. What if there was predictable way to establish other leaders at the office so that we could get the help we need? There is...and it's by creating team leads. In this episode, Etch talks about his experience and how to implement leads at your office.
In this super entertaining episode, we talk about how to get more new patients as well as life lessons learned along the way. Michael is a great story teller and this made for a really amazing episode!
Is your team ever defensive when you try to correct them or suggest a different approach? In this episode, Etch and Justin talk about why and what to do.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
For more Dental Business Content
Check out www.DentalPracticeHeroes.com
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You can subscribe to the Dental Practice Heroes Podcast on Itunes, Stitcher, Spotify, Podcast Addict, Google Podcasts, Overcast, and Pocket Casts
We've all heard the horror stories, so why would anyone want an associate? Today, Dr. Etch is going to change your mind as he goes through the benefits, the pitfalls, and how to handle them.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
For more Dental Business Content
Check out www.DentalPracticeHeroes.com
Subscribe
You can subscribe to the Dental Practice Heroes Podcast on Itunes, Stitcher, Spotify, Podcast Addict, Google Podcasts, Overcast, and Pocket Casts
In this episode, we talk to someone who truly loves the people he works with and loves what he does. Dr. Ric Zambito shares the tricks and tactics that lead to an amazing culture and that have played such a pivotal role in his practice success.
In this episode, we talk about fear and have a short interview with someone very special. ;)
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
For more Dental Business Content
Check out www.DentalPracticeHeroes.com
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You can subscribe to the Dental Practice Heroes Podcast on Itunes, Stitcher, Spotify, Podcast Addict, Google Podcasts, Overcast, and Pocket Casts
Today we are joined by Dr. Mitchell Josephs whos shares some of the marketing techniques he has used to grow his cosmetic practice in Palm Beach.
The front end team is so important, yet so undertrained in most offices. What kind of training should you the provider be providing them?
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
For more Dental Business Content
Check out www.DentalPracticeHeroes.com
Subscribe
You can subscribe to the Dental Practice Heroes Podcast on Itunes, Stitcher, Spotify, Podcast Addict, Google Podcasts, Overcast, and Pocket Casts
What are the best investments you have ever made? In this episode, Dr. Etch talks about his, and it's not about money...
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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Accepting something feeling different than agreeing with it. How do we get our patients to agree with our recommendations instead of just accepting them?
Susan's Coaching: www.dentalcoaches.com
Live Program October 21st and 22nd, 2021
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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Are partnerships worth it? What should we consider when we think we might want to bring on a partner to our offices?
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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We are so quick to shut down our best life because of excuses and negativity. What if we could have it all exactly how we wanted it? In this episode, Dr. Etch discussed what living in the realm of possibility looks like.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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Dentists sure are smart, but at the same time we can do some pretty dumb things. In this episode, Dr. Richard Madow explains the top few and what to do instead.
www.madowcenter.com
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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Producing more allows us to make more money and take more time off. How do we do it?
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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When we present, we often project our own views and insecurities about money onto the patient. This doesn't allow our patients to say yes to our best treatment. In this episode, we talk about and exercise to do with your team to stop this bad habit once and for all.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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In this episode, we interview Dr. David Eshom, a Fee For Service San Diego Dentist. We discuss patient experience and providing the level of service that your patients appreciate and crave.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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Etch and Justin discuss what EBITDA means and what it means for you as a practice owner.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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Why isn't your marketing bringing in the amount of new patients you would like? Chances are it's because of one of the reasons discussed in this episode.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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In this episode, we play the audio from a recent webinar presented by Dr. Etch. He explains how to be a leader so that your team follows, is engaged, and doesn't ever want to leave.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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You want to set yourself up for success, so what can you do to better prepare yourself for real world dentistry while you are in dental school? We answer this question today in this edition of DBM.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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Dr. Etch finally shares the big news he has been holding off on, what led him to the decision, as well as how he had his best year ever among all the challenges of 2020.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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This episode was outstanding! How can one get the numbers of a large office or multiple office just from one smaller location? In this episode, we talk to Dr. Jeff Copeland, who shares his humble experience of growing his 6 op office using efficiency, systems, and leadership.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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It's hard to fit two doctors at the same time if your office only has 4,5,6, or 7 operatories. So what do you do? How do you make it work? We answer that very question on this edition of DBM.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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Our patients crave consistency! In this episode Dr. Etch explains what he calls a movement sequence and how to use these in your practice.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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Today we are joined by a dental power couple, the Karmazins! They explain their journey getting their startup off the ground, creating their culture, and creating a great patient experience so that their practice continues to grow!
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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What are some free ways we can generate new patients from our existing patients?
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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Avoid these common pitfalls that create more work for everyone!
This episode sponsored by Weave. www.getweave.com
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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If you plan on being an owner one day, this is an episode you won't want to miss. We talk about the Practice Launchpad with it's founders.
When you start an associateship, what's really important? We explore this in this episode of DBM.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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Your team needs to take an emotional dump and your fear to discuss these issues might be constipating them. In this episode, Dr. Etch explains a recent situation at his practice and how he handled it with the team.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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If you want to know why some practices are doing well right now, this is your episode. Carrie and Etch discuss what it takes to lead your team through this in order to pivot your practice to a better Q4 and 2021.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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With everything going on, is this a good time to go into practice ownership? We answer this question today on this edition of DBM.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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I just had a major revelation. What makes me a great communicator, leader, and listener, is a very easy skill that isn’t hard to learn. Listen to this short episode to learn the skill.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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What does it take to have an extremely profitable practice as fast as possible? In this episode, we interview Dr. David Goldwyn Jequinto, he explains how he was able to shorten the curve in growing his office in San Antonio.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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We all face challenges. In this episode, Etch and Justin get real about what's going on in theirs.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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Do you want to hear an easy secret to get people to agree with you? Then listen on....
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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When is it the right time to move into practice ownership? In this episode, we discuss Dr. Loren Israelsen's short journey and how he accomplished so much in so little time.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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Have you had some staff issues since returning from the shutdown? Dr. Etch and Dr. Justin discuss what they are doing in their practice to manage the recent changes and culture.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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In this episode, Dr. Etch reveals the "Secret Sauce" of a great practice. He continues to explain the issues he is experiencing at his practice and what he is doing about it.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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Owners and Associates play different roles in the practice. In this episode, Dr. Erin Elliot is interviewed on her transition from Associate to Owner of her Practice.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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In this episode, Etch and Justin discuss what they are doing at their offices to fill the openings in the fall due to the shutdown.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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No one has the perfect practice. Including Dr. Etch. In this episode, Dr. Etch gets candid about what struggles his practice is going through currently and what he is doing to address them.
________________________________________________________
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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Dr. Etch is interviewed about his practice, the current situations we are dealing with, and life.
In this episode, Dr. Etch and Bhullar explain what coaching their hygienists and doctors looks like in their practices?
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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We strive for efficiency in every element of our practice. In this episode, Dr. Etch explains how to be efficient during your exams in hygiene.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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Every business needs a CEO. We, as dentists, often fail to realize that they need to wear this hat in the business, but fail to do so because of dedication to clinical chair time. If you can't wear it, someone must. In this episode, we talk about running your practice as a business, from Dr. Tim McNamara, who worked as a business consultant for fortune 500 businesses long before becoming a dentist.
To take advantage of the offer mentioned on the show from Boost Dental Partners go to www.boostdentalpartners.com/heroes
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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One of the biggest issues for practice owners is team turnover. In this episode Dr. Bhullar and Dr. Etch discuss how minimize turnover so that your team can continue to grow and collaborate together.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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How do I grow? How do I add hygienists? How do I add associates? In this episode, Dr. Etch discusses how using template scheduling and hygiene reappoint are all you need to expand your practice.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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If you want to be an owner one day, you will have to decide whether a start up or acquisition is the right move for you. In this episode, Dr. Travis Campbell discusses his experience with both and some best practices for each.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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Scheduling is such an important part of your productivity and profitability. Why overlook it. If you want to produce, you need to evolve your schedule. In this episode, Dr. Etch explains how and why.
Nothing will give a bigger ROI than phone training. In this episode, Justin and Paul talk about what it looks like in their offices.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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In this episode, Dr. Ashley Joves shares how her start up practice was a reflection of who she is, and how being authentic and real can be one of your greatest assets.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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What if we looked at our practices through the lens of it being a product that we use to get a result? In this episode, we give practical insights into why this is useful when trying to plan a better work environment so that we love being there each day.
Time is our most precious asset, we need to use it effectively if we wish to be successful. In this episode, Etch and Justin give some real life examples of how they stay on track and effective in a world that is inherently busy.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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Why do we find the daily obstacles in our practice to be so draining? What if we could attack them with ease and with little stress? In this episode, Dr. Etch shares a tool he uses to handle the daily unpredictability of owning a dental practice.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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Every successful start up does a few things consistently. In this episode, we interview Dr. Chris Green about the success of his start up, and what he did to get there.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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Have you ever thought hard about what it took to get people to where they are/ Chances are it's more than just you see on the surface. In this episode we explain how going through this 5 step thought process can help you get closer to your goals and start doing the things you need to do to get there.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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Retiring Early is not as complicated as it sounds. In this episode, Dr. Charlton Ho tells his story.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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There is right and wrong way to be productive! Start getting the results you want after using these tricks!
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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We all know that we should schedule days to work on the business instead of in it, but what do we do on those days? In this episode, Dr. Justin Bhullar and Dr. Etch discuss what they do on their admin days.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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If you could be a high producer, what kind of doors would that open? You could work less days, make more, and take more vacations. In this episode, we discuss what changes are necessary to achieve that.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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You can't give what you don't have. We need to care for ourselves before anyone else. In this episode, Etch discusses what self care means and some ways to start your day differently so that you can get some different results!
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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Investing in the stock markets can be tricky. We always hear, "stay in your lane". We know dentistry, we should be investing in what we know! In this episode, Dr. Frank and Dr. Etch discuss how this is done and how to start.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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Dr. Etch discusses how easily we break promises to ourselves and how it derails our goals. Here is how to break the cycle.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
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2020 Copyright Dental Practice Heroes
Today we are talking with Dr. Chad Johnson. He is Owner of Veranda Dentistry and the host of The Everyday Practices Podcast.
Some Talking Points
(2:30) – Chad’s History and explanation of how he bought his second and third practice.
(5:00) - Chad discusses different practice models and his experience.
(13:08) – Dr. Chad shares the big insurance move he did just recently during this COVID -19 Crisis.
Here is his letter to patients:
Dear Patients, Family, and Friends,
This summer, I am celebrating providing 15 years of dentistry in the community, and 32 years of being part of this area. The current viral pandemic has hurt our community and all of our pocketbooks, and it will continue to do so for quite a while to come.
In order to help your family and our community as a whole, we are lowering our prices immediately and across all procedural codes, by 25%. This means that coming to our office will be more affordable than ever.
We have changed our relationship with insurance so you can get even better care, especially amidst and after this COVID pandemic state crisis. You will be getting a letter from your insurance company that implies that you will need to find another dentist, in order to save cost. You have the right to remain with us. Because we have reduced our fees, switching to another office will not necessarily save you money. In general, insurance companies are taking advantage of this crisis, and I will not allow it with my patients, so I am directing the cost savings directly to you.
Lastly, if you are laid off, or find that your dental insurance premiums increase over the next year, please consider our in-house alternative to insurance, called our Veranda Inclusive Plan (VIP), which is more affordable than dental insurance for individuals and families alike: https://www.verandadentistry.com/new-patients/vip-plan/
(16:00) – Chad explains how he used this as PR opportunity
(16:36) – How paying down debt makes you more resilient.
(24:00) – Chad discussed patient loyalty vs. in network status.
(25:45) – Chad explains that process of going FFS.
Little System Segment Chad’s google calendar. He explains how he uses his google calendar to schedule his week. He gives a glimpse into his time management and how he leads and manages the practice. He then discusses his meeting schedule with his team and the importance.
Get Real Segment – Dr. Chad’s biggest struggle at this practice is staffing 3 offices. His solution is delegation to his team. He wishes he could have told himself to take a ton of CE and make sure you implement it. In 2011, Chad has lightning strike his office and fry his server. He only had local backup. He explains the importance of having online backup.
Dental Practice Heroes Sexy 6
Favorite Quote: Not a quote, but he has two Life words: Perseverance and Perspective
What are you reading right now? The 4 Disciplines of Execution: Achieving Your Wildly Important Goals
Recommend a book all Dentists should read. Way of the Wolf: Straight Line Selling: Master the Art of Persuasion, Influence, and Success (No Series)
Recommend a CE. The AACD annual meeting. Arun Garg for implants.
Share a dental analogy. Implants. Chad give s a great example of how to keep this explanation simple. He then give a “fork in the road” example.
Give 3 pieces of advice for a new graduate.
1 – Go after the jobs yourself. Don’t wait to be spoon fed. That was good enough for all 3.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
For more Dental Business Content
Check out www.DentalPracticeHeroes.com
Subscribe
You can subscribe to the Dental Practice Heroes Podcast on Itunes, Stitcher, Spotify, Podcast Addict, Google Podcasts, Overcast, and Pocket Casts
In this episode of Dental Business Mentor, Dr. Etch and Dr. Bhullar tackle the question, How can I get more new Patients?
Dr. Bhullar explains…
- First, answer calls?
- Second are you converting calls?
- Third, are you comprehensively diagnosing?
- I am going to look at my competitors and I am going to have hours that they don’t have.
- Check how your verbiage in your ad copy.
- You need to have an adequate budget
- Justin explains what his events are to get new patients.
Dr. Etchison explains…
-Asking existing patients to schedule their family members in a way that gets an appointment.
-Training our teams on phone skills and listening to phone calls.
-Tracking new patient conversion as well as why people don’t book
Dental Business Training
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison and Dr. Justin Bhullar can be found at Dental Business Mentor.
For more Dental Business Content
Check out www.DentalPracticeHeroes.com
Subscribe
You can subscribe to the Dental Practice Heroes Podcast on Itunes, Stitcher, Spotify, Podcast Addict, Google Podcasts, Overcast, and Pocket Casts
For 500 off and free shipping on Surgically Clean Air units, email jon@surgicallycleanair.com and let him know that you heard about it on the Dental Practice Heroes Podcast. Offer is good until May 1st 2020.
What is compassion? The concern for the suffering of others.
In our patients. It might be compassion for their fear, their finances, or their values or lack their of. We have to give them a pass and just know that we can’t possibly know everything that went into the way they are. We need to accept them for who they are.
What is Self compassion?
We learn survival mechanisms as children that we have to measure up to a certain behavior to be loved. And we get punished to make us better.
We take that into adult hood. It shows up as a voice making us better. It is our self Critic voice that makes us think we are doing it too make ourselves better.
Perfectionism is actually insecurity and these voices showing up in adulthood. This critic voice shows up as our mental coach. If we allowed a friend to be as critical of us as we are of ourselves, we would have gotten rid of that friend a long time ago.
How to fix: Be aware of the voice. Also, we need to realize there is nothing to fix, because there is absolutely nothing wrong with us. If we want to love others, we have to first love ourselves.
This doesn’t mean to give up on your goals and be complacent. It means to silence that voice that says you don’t measure up. Work towards to your goal from love, and not from your self hate.
Failure is part of the process, it doesn’t mean you are unsuccessful or bad.
We are not here to become an acceptable person, we are here to accept ourselves as we are.
We are already all good!
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
For more Dental Business Content
Check out www.DentalPracticeHeroes.com
Subscribe
You can subscribe to the Dental Practice Heroes Podcast on Itunes, Stitcher, Spotify, Podcast Addict, Google Podcasts, Overcast, and Pocket Casts
In this episode of Dental Business Mentor, Dr. Etch and Dr. Bhullar tackle the question, How can I get to 1.5 Million?
Dr. Etchison explains…
-Need to have a large clinical suite to keep your schedule busy. Work on your clinical skills
-High new patient flow. Need an internet presence, SEO, and a great looking website. Marketing companies.
-Scheduling protocols. On DBM, we talk about blocking/templating the schedule
-Full hygiene schedules
Dr. Bhullar explains…
-Operational systems
-Demographics study. Do not open in a bad demographic area with dentist to population ratio.
-Invest in yourself. Make sure you can do 90% of the procedures that come through your door.
-Doctor training – clinical, communication, and leadership.
-Team Training – Phone sklils, communication
-Control operational expense. Set money aside for marketing
Dental Business Training
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison and Dr. Justin Bhullar can be found at Dental Business Mentor.
For more Dental Business Content
Check out www.DentalPracticeHeroes.com
Subscribe
You can subscribe to the Dental Practice Heroes Podcast on Itunes, Stitcher, Spotify, Podcast Addict, Google Podcasts, Overcast, and Pocket Casts
Copyright 2020 Dental Business Mentor
Today we are talking with Dr. Bill Williams the 10k a day dentist.
Some Talking Points
(3:45) – Bill Williams explains that 10 a day is possible. It’s about mindset.
(6:30) Dr. Bill Williams big five – Mindset, Team, Marketing, Facility, Capacity
(7:30) – 100% Readiness – Dr. Bill, explains the concept
(9:00) – How Dr. Bill delegates his consults to his team. How this process works.
(13:16) – How to implement 100% readiness.
(16:05) – What a typical schedule looks like fro Dr. Bill
(19:19) – What is a “perfect day”?
(21:00) – What does it mean to just say yes.
(23:50) – Why supergeneralism is the way to be
(28:10) -- What is the easiest way to increase your production? Implant, surgery, and comprehensive treatment planning.
Little System Segment – the “3 in 3” system. Starting the day off perfect.
Get Real Segment – Dr. Bill’s biggest struggle is keeping the team that can get it done. Dr. Bill wishes he could tell himself earlier in his career that associates always leave. Dr. Bill shares a story where he sold his practice and the mistakes he made.
Dr. Bill’s Websites
http://Solstice.academy
The 10k a Day podcast
www.Redoxdentistry.com
www.10kway.com
Dental Practice Heroes Sexy 6
Favorite Quote: “If it’s been done it’s probably possible” Omar Reed
What are you reading right now? A Bernie Gunther Series
Recommend a book all Dentists should read. Jeff Olson the Slight Edge
Recommend a CE. The Dental XP Glabal Symposium.
Share a dental analogy. A Redox signaling molecule is like a signal from your iPhone. If your house was on fire, you would call the FD. The Redox signal is you calling the Fire Department.
Give 3 pieces of advice for a new graduate.
1 – Young dentists should harder, Old dentists should work smarter. Work 5 dayas a week until you pay off your debts.
2 – Find someone who is doing what you want to do, and learn from them.
3- Get the training necessary to be the best dentist possible. Find a mentor.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
For more Dental Business Content
Check out www.DentalPracticeHeroes.com
Subscribe
You can subscribe to the Dental Practice Heroes Podcast on Itunes, Stitcher, Spotify, Podcast Addict, Google Podcasts, Overcast, and Pocket Casts
In this episode, Dr. Etch discusses the practical things you can be doing now to get ahead of everyone else so that when it is time to open, you are ready!
- Visible barriers – It is time to order more barriers. Make your infection control visible to your patients.
- PPE - Being ordering things like gowns, masks if you can, and face shields. hexacontainment.com is somewhere you can order face shields from. Make sure that you ask for the rigid shields, not the vinyl.
- Aerosols – Order things that can attach to the high vac suction to catch aerosols. Things like the Ivory Releaf, Dry Shield, Isolight, etc. Order the kona adapters from amazon to save money.
- Air quality – Order some in room air purifiers. Medify air on amazon look good for in each op. They are around $120 each. You can also order some UV lights that go into your HVAC system throughout the office. Honeywell makes a UV light for HVAC that you can buy from amazon. Last, order these medical grade air purifiers from surgically clean air.
Surgically clean air affiliate deal for podcast listeners below:
Reach out to jon@surgicallycleanair.com and tell him you heard about the machines on the Dental Practice Heroes Podcast for $500 dollars off and free shipping.
Dr. Etch bought two cascade units for my 4000 sq ft office.
Lastly realize that anything you do to make your team and your patients feel safe will be not only marketable, but make everyone feel good about coming to your office. You will get an ROI in the health of your team and patients, as well as from new patients that want to experience the level of care that you are providing.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
For more Dental Business Content
Check out www.DentalPracticeHeroes.com
Subscribe
You can subscribe to the Dental Practice Heroes Podcast on Itunes, Stitcher, Spotify, Podcast Addict, Google Podcasts, Overcast, and Pocket Casts
Today we are talking with Dr. Glenn Vo: a Texas native, private practicing dentist, a published novelist with his new book 2612 Cherry Lane, and founder of the Nifty Thrifty Dentist group and podcast. Glenn is a 3-day practicing dentist at his private practice.
Some Talking Points
(5:00) – Not everyone should own a practice, and there is no one right way. What to do while you are associating.
(7:20) – The power of hiring a coach and finding mentors.
(11:15) – One way to get your team to buy into your practice. Vision boards and understanding the hopes and dreams of everyone on the team.
Vision board:
-Poster board with different goals
-Have to cut pictures out and put on your board
-One meeting a year, everyone explains their board to the team
-All on the wall in the break room – they need to see it
(17:30) – Taking the team on trips for team building and improving the practice. You can take a trip on a budget if you need, but the ROI is always worth it.
(24:05) – Glenn talks about writing his Novel, 2612 Cherry Lane. Life is short, go for your goals!
(29:17) – Glenn’s Little System Segment – How they use the morning huddle and schedule print outs to get people to schedule unscheduled treatment.
(32:22) Get Real Segment – Glenn discusses dealing with team members and carving out time to work on his team. There just isn’t enough time it seems but it is so important. How more productive you get when you take a day off to work on your business. If Glenn could go back, he would have spent more time working on his practices instead of practicing dentistry the whole time and trying to do everything. Glenn’s valuable business lesson he learned was not carving out the team to meet with his team and communicate and plan.
(38:00) – Glenn talks about Dentistry Live Summit June 26th in Las Vegas. 12 hours of CE. Buy one get one free using the code providing on the Nifty Thrifty Group.
(42:10) – Dental Practice Heroes Sexy 6
Favorite Quote: “Fortune favors the Bold”
What are you reading right now? Will Power Doesn’t Work by Benjamin Hardy
Recommend a book all Dentists should read. The Energy Bus by Jon Gordon
Recommend a CE. Western Surgical and Sedation to learn how to do 3rd molar extractions
Share a dental analogy. Comparing teeth to tires on a car based on how people drive. Some people drive really fast and wear them out quicker, and some people take it easy and wear them slower. Everyone is different. It depends on how you treat your teeth. What happens when you don’t take care of your tires?
Give 3 pieces of advice for a new graduate.
1 – Money talks. Look at the bottom line. Be careful of reps who are trying to sell you things.
2 – Numbers don’t lie. If you aren’t getting ROI, stop that.
3- Is it good for the practice? No Matter what you do, if you ask yourself this thing, you will always be steered in the right direction.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
For more Dental Business Content
Check out www.DentalPracticeHeroes.com
Subscribe
You can subscribe to the Dental Practice Heroes Podcast on Itunes, Stitcher, Spotify, Podcast Addict, Google Podcasts, Overcast, and Pocket Casts
In this episode of Dental Business Mentor, Dr. Etch and Dr. Bhullar tackle the question, What would you have done differently to achieve your goals faster?
Dr. Bhullar explains…
-Be clear on what that goal is going to be, be clear, do not be ambiguous.
-Don’t Reinvent the wheel. Find someone who has already done what you are trying to do.
-Get rolling right away, get it scheduled. Speed of implementation is key.
-Keep in touch with the mentor
Dr. Etchison explains…
-It its not in the calendar, it doesn’t get done. It needs to be a priority.
-With specifics to the dental practice: 1) focused more on reappoint rate and expanding hygiene. 2) focused on training the team so that you spend less time in the hygiene ops so you can see three hygienists at once.
-It’s not always about the practice. We should be setting goals about health, family, and relationships.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
For more Dental Business Content
Check out www.DentalPracticeHeroes.com
Subscribe
You can subscribe to the Dental Practice Heroes Podcast on Itunes, Stitcher, Spotify, Podcast Addict, Google Podcasts, Overcast, and Pocket Casts
In this episode of Dental Business Mentor, Dr. Etch and Dr. Bhullar tackle the question, What do I do when my team member knows what to do but doesn’t do it?
Dr. Bhullar explains…
-Team members need authorship over systems. Include them in the process
-Explain the why. Why are we doing things this way?
-How does this system working well affect them and make their life easier? Does it reduce stress and future work them?
-Focus more on the results, rather than the process.
Dr. Etchison explains…
-What is the goal of the system? Be clear! The why is so important!
-Why would a sane person not follow the system? Ask yourself. Ask the team member. Ask for input from them. We need to have a real conversation.
-Make sure you are clear on what the system and the conditions of the system are. Get it in writing.
If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor.
For more Dental Business Content
Check out www.DentalPracticeHeroes.com
Subscribe
You can subscribe to the Dental Practice Heroes Podcast on Itunes, Stitcher, Spotify, Podcast Addict, Google Podcasts, Overcast, and Pocket Casts
What is EOS? In this episode we describe this management practice and explain how to use it in your dental practice.
http://DentalPracticeHeroes.com
What can we be doing right now going through this COVID-19 crisis?
Copyright 2020 Dental Practice Heroes
Getting patients to YES is easier than you think! Dr. Bowman and Dr. Etch discuss some little tricks to help your case acceptance.
Chris's Website: www.dentalinsiders.com
http://DentalPracticeHeroes.com
Why should you add night hours if at all? In this Episode, we dissect why and how to do it, if you should so choose!
Copyright 2020 Dental Business Mentor
www.dentalbusinessmentor.com
Wondering how to optimize your Post Op instructions so that the patients leave feeling good about their treatment? In this episode, Dr. Etch explains the best way to give POI and why it's so important for the patient experience.
Copyright 2020 Dental Practice Heroes
A practice without systems is a practice with stress! In this episode, Dr. Scott Leune and Dr. Etch discuss best practices to make your practice the best it can be.
http://DentalPracticeHeroes.com
Are you present at home? Or are you still thinking about work? In this episode, Dr. Etch gives three practical tips on how to make sure you leave work at work so you can be home and relax!
Copyright 2020 Dental Practice Heroes
Wouldn't life be great if you only saw patients just 3 days each week. It's possible, and your business may just grow faster with you practicing less. T-Bone and Dr. Etch discuss their different stories of how they got to 3 days/week clinical.
http://DentalPracticeHeroes.com
You know you should take CE...but where to start? Dr. Etch and Dr. Bhullar dive into this topic on this edition of Dental Business Mentor
http://www.dentalbusinessmentor.com
Copyright 2020 Dental Business Mentor
Do you find your practice stressful? Your team does too! Here are some practical tips to keep stress levels lower so that the team can enjoy their job more!
Copyright 2020 Dental Practice Heroes
Are you ever envious of other dentist that seem to "Get it"? What is that secret sauce? Dr. Spodak shares his lessons about practice ownership, leadership, and the lessons he's learned over his career.
Bulletproof Dental Summit - http://www.bulletproofdentalpractice.com/summit-2020/
http://DentalPracticeHeroes.com
We all want a practice that works without us being present. Micromanaging is the fastest way to burnout, but we can't understand why micromanaging is necessary. In this episode, Dr. Etch and Dr. Bhullar give practical and actionable tips on how to stop the stress, and begin working towards a practice that gets it done, without you having to say so.
www.DentalBusinessMentor.com
What is a Brand Book? Do you have one? YOU SHOULD! Your team cannot truly know their purpose unless you show them what it is? In this episode, Dr. Etch discussed his brand book and what is contained so that new employees get excited and informed about the culture before they start working in it.
If you would like a copy of Dr. Etch's Brand Book, please send an email to dentalpracticeheroes@gmail.com
copyright 2020 Dental Practice Heroes Podcast
Sometimes to have that amazing practice we've always dreamed of, we need to put our energy in the correct place. Too often, we focus on products, techniques, and clinical courses, but we don't spend enough time communicating and working on our culture. In this episode, we explore how to get your culture right, and start moving the needle as a team, instead of a sole owner doc.
Clear Consulting with Allison Lacoursiere http://www.yourclearalignercoach.com
http://DentalPracticeHeroes.com
When is the right time? Are you considering being an owner? Listen to this episode first! Dr. Etch and Dr. Bhullar discuss what to consider and when the best time to jump into ownership is.
www.dentalbusinessmentor.com
We often get overwhelmed when thinking about what to improve at our practices. It is a daunting task, but it doesn't need to be. In this episode, Dr. Etch discussed the 6 things that you need to do at your practice in order to be successful. Make 2020 your year, and sit down and come up with a plan.
As dentists, we often face challenges in our lives outside and inside the dental practice. Dr. Jeff Buske and Dr. Etch discuss the thought processes that make dentists miserable and what do do about them.
http://DentalPracticeHeroes.com
Dr. Etch and Dr. Bhullar answer the question, "When is the right time to add another hygienist?"
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Dr. Nicholas and Dr. Etch give practical tips to teaching you how to keep your procedures in house, with little to no stress.
http://DentalPracticeHeroes.com
It's not the marketing that's broken. Dr. Etch discusses some other likely areas that are causing your lack of new patients.
Copyright 2019 DPH
Dr. Bhullar and Etch discuss what it takes to manage your practices even while not living anywhere near them. This episode goes deep into what it takes to truly be a CEO for you business.
http://DentalPracticeHeroes.com
http://www.dentalbusinessmentor.com
Dr. Etch discusses strategies for dealing with conflict at your office within your team.
Copyright 2019 DPH
Have you ever considered buying charts as a quick way to grow your active patients? in this episode we talk with Dr. Ben Kacos and explore his experience.
Dr. Ben's site: https://shreveportsdentist.com/about-us-shreveport-la/
What if you just added a few new lines to your patient experience? Dr. Etch discusses an amazing experience getting his windows tinted.
Copyright 2019 DPH
Dr. Kileen and Dr. Etch discuss the most important numbers you need to watch and measure in order to grow your practice. Dr, Kileen is the author of the book, By the Numbers.
http://DentalPracticeHeroes.com
Dr. Etch talks about what happens when you start to focus on what you can give to others, instead of of what they can do for you.
Copyright 2019 DPH
Dr. Dhoon reveals the systems that allowed him to double his production in just one year of his acquisition as well as some mistakes he made. .
Where do Opinions come from? Why do we let them divide us a team and from our patients? Dr. Etch discusses some recent situations that have arisen at his practice.
Promo code for www.Dentalbusinessmentor.com is OCTOBERHEROES and valid until 10/31/19.
Alastair and Dr. Etch discuss how dentists stress themselves out because they are always on high alert and how self reflection can unlock power in ourselves and in our businesses.
Do you ever wonder why your team doesn't do what they were taught to do? Dr. Etch talks about clarity and purpose when creating systems, policies, and protocols.
Confidence is essential to successful treatment presentation. In this episode we discuss how to present more confidently and do more cases.
www.cosmeticconfidence.com
http://DentalPracticeHeroes.com
$300 dollars off Dental Business Mentor Annual Membership
Promo Code:
DPH300
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What kind of things can you implement right away that will have a large impact on immediate growth? Dr. Holmes shares some ideas that have worked in her office as well as the offices of clients she has coached.
Dr. Etch shares a recent story about getting out of our comfort zones and why it is necessary for your success.
What is the Queen Bee Role of your practice? Dr. Tanoory explains what his is and how he uses metrics to track improvements.
Dr. Harris explains how he started only doing cosmetic work using virtual consults to fill his schedule.
Dr. Etch discusses burnout and the three culprits in destroying your mental energy and mood at the practice.
Grow your production numbers while doing less work! In this episode, we discuss how to find out what your assistants can legally do in your state, and how to train them to utilize their full capabilities.
Dr. Etch discusses their system for checking hygiene and how to implement it in your practice today!
Copyright © 2019 by Paul Etchison
Rita and Dr. Etch discuss an easy, predictable, and authentic way to handle your facebook page to get true engagement from your followers.
http://DentalPracticeHeroes.com
Dr. Etch discusses push back from employees when you begin a culture change.
Copyright © 2019 by Paul Etchison
Gary and Dr. Etch discuss some great ways to polish up and tweak your New Patient Systems.
http://DentalPracticeHeroes.com
Dr. Etch discusses a rapport building hack that will increase your case acceptance.
Copyright © 2019 by Paul Etchison
In this Episode, Dr. Richard Low explains how he entered into multi-practice ownership in a very short time, all while he was still a Doc in the Army! He gives real life examples and tips on how to evaluate and search for practice deals! If you ever plan on owning a practice, this is an episode you don't want to miss!
http://DentalPracticeHeroes.com
Dr Etch discusses how to approach those recall patients that come in without completing their recommended treatment.
Lynne and Dr. Etch discuss what it means to be a team player and how to instill this in your team today!
Dr. Mcgue and Dr. Etch discuss how valuable to patients and profitable sedation as a service can be.
Dr. Etch discussed the "one thing" that you can do to achieve success in any area of your life.
Copyright © 2019 by Paul Etchison
Corey and Dr. Etch discuss the best practices and value created by having a top notch recall and reactivation system.
Promotion: Call force will mail a free copy of Dr. Etchison's book, Dental Practice Hero, to the first 50 people that email info@getcallforce.com
http://DentalPracticeHeroes.com
Dr. Etch explains how the frequency of us telling our kids we love them relates to our practice culture.
Copyright © 2019 by Paul Etchison
Teresa and Dr. Etch discuss the importance of training up your team on how to talk and think about insurance.
http://DentalPracticeHeroes.com
Dr. Etch discusses Passion Hypothesis and his new vision statement
Copyright © 2019 by paul etchison
Justin and Dr. Etch talk about money, paying off debts, and keeping track of your practice numbers to be profitable
http://DentalPracticeHeroes.com
Dr. Etch speaks from the stage at VOD 2019 about why teams often underperform due to a lack of psychological safety at the practice.
Copyright © 2019 by Paul Etchison
Dr. Short and Dr. Etch discuss the use of real estate to achieve financial freedom
http://DentalPracticeHeroes.com
Dr. Etch discussed a simple to trick to appear more confident
Copyright © 2019 by Paul Etchison
Chuck and Dr. Etch discuss the why management and employee are a bad idea.
http://DentalPracticeHeroes.com
Dr. Etch discusses where to begin when you decide you are ready to take your practice to the next level.
Copyright © 2019 by Paul Etchison
Dr. Dorfman and Dr. Etch discuss what it takes to have a Successful Practice.
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Dr. Cochran and Dr. Etch discuss the importance of establishing leaders in your practice.
http://DentalPracticeHeroes.com
Dr. Etch discusses why its so important to apologize to maintain a healthy team culture.
Copyright © 2018 by Paul Etchison
Dr. Costes and Dr. Etch discuss what it takes to do Multiple Practice successful.
http://DentalPracticeHeroes.com
Dr. Etch describes a question that always brings out your patients objections, if any.
Copyright © 2018 by Paul Etchison
Dr. Williams and Dr. Etch discuss how to achieve great success in just 3 clinical days a week
http://DentalPracticeHeroes.com
Dr. Etch explains how you and your team should think about what you do each day.
Copyright © 2018 by Paul Etchison
Dr. Dave and Dr. Etch discuss why most dentists don't get the results they want from their practices and their lives.
http://DentalPracticeHeroes.com
Dr. Etch discusses what the big 3 is and how they help patients to believe they can afford treatment
Copyright © 2018 by Paul Etchison
Dr. Tanoory and Dr. Etch discuss calibrating your team for consistency and how he as a multi-practice doc, has utilized these techniques.
Dr. Etch discusses one major lesson from being an advertising major, and its application to dentistry.
Copyright © 2018 by Paul Etchison
Dr. Markowitz and Dr. Etch discuss how adding specialists to your practice is a great benefit to patients, and can increase your bottom line.
http://DentalPracticeHeroes.com
In this two part episode, Katherine and Dr. Etch discuss how to best approach concerns and conflict with your team members in a way that everyone wins!
Katherine's contact information:
www.lionspeak.net
info@lionspeak.net
(800)-595-7060
Copyright © 2018 by Paul Etchison
In this two part episode, Katherine and Dr. Etch discuss how to best approach concerns and conflict with your team members in a way that everyone wins!
Katherine's contact information:
www.lionspeak.net
info@lionspeak.net
(800)-595-7060
Copyright © 2018 by Paul Etchison
Dr. Gilreath and Dr. Etch unpack the massive Invisalign bill Dr. Gilreath pays each month and why his case acceptance is so high!
Copyright © 2018 by Paul Etchison
Dr. Etch and Dr. Grossman discuss how they have successfully implemented orthodontics into their general practice.
Copyright © 2018 by Paul Etchison
Dr. Chris Bowman and Dr. Etch discuss how case presentation success hinges on the effectively communicating the problem to the patient and the ramifications of not treating it.
Dr Kirk explains how setting boundaries at his practice and home helped him to make order of the chaos of owning a practice.
Dr. Wells and Dr. Etch discuss Dr. Well's success and how patients move from consultation to treatment in his office outside of Nashville Tennessee.
Copyright © 2018 by Paul Etchison
Dr. Etch and Dr. Feck discuss communication strategies to give your patients exactly what they want and need.
Copyright © 2018 by Paul Etchison
Russel Kirk interviews Dr. Etch about his practice, culture, and book, Dental Practice Hero on the Business of Dentistry Podcast.
Copyright © 2018 by Paul Etchison
Dr. Short and Dr. Etch discuss what it takes to get the practice of your dreams! It's easier than you think, if you are willing to put in the time!
www.lifestylepractice.com
Copyright © 2018 by Paul Etchison
Some people just exemplify success! Today, Brett Murphey explains what traits, skills, and attributes have gotten him to where he is today.
Copyright © 2018 by Paul Etchison
In this episode Chuck and Paul discuss what it means to be a business owner and not just an income producer. Chuck is the author of the best selling business book, Making Money is Killing Your Business.
Copyright © 2018 by Paul Etchison
Rachel Wall and Dr. Etch discuss whether our hygienists should put more energy into selling products or teeing up treatment for the doctor.
For Rachel's Enrollment Skills Transfer Skills worksheet, click here
For Rachel's book, click here, and use the promo code "HEROES"
Copyright © 2018 by Paul Etchison
Dr. Etch describes how a practice is grown by varying the inputs and outputs to reach plateau levels, and then how to push past them.
Click Here for the Excel Sheet to analyse your fee schedules.
Copyright © 2018 by Paul Etchison
Dr. Lathrop explains how his FFS office does not have any dedicated front desk team members. This is great episode discussing team communication, training, and teamwork, not to mention outsourcing and efficiency.
Copyright © 2018 by Paul Etchison
Mike and Dr. Paul discuss common missed deductions, average overhead percentages, and recent tax reform.
Mike's contact information:
mbark@bullmoosefinancial.com
bullmoosefinancial.com
Copyright © 2018 by Paul Etchison
Gary and Dr. Paul discuss how the landscape of Practice Management is changing. Gary describes GABE works, and why it is such a powerful way to manage. Lastly, the different personality types and how to use them to your advantage as well the benefit in calibrating your team on what a "Healthy Mouth" actually is.
Copyright © 2018 by Paul Etchison
In this episode Dr. Tuan Pham and Dr. Etch discuss leadership, Staff Culture, and Staff Issues. Dr. Tuan Pham is the founder of Dental Maverick, and online training program geared to get dentists the power to transform their teams, their practice management, and their lives through the power of leadership.
Copyright © 2018 by Paul Etchison
In this episode, Dr. Paul interviews Dr. Bruce Baird of the Productive Dentist Academy. They discuss what having higher production can do for you life by giving you time away from the practice as well as financial rewards. They also discuss how Bruce presents treatment to patients and the marketing needed to attract the type of patients he wants.
Copyright © 2017 by Paul Etchison
In this episode, Dr. Paul goes through the 3 most recent bonus systems he has used at his practice, their respective successes, and failures. The current system is a hybrid of both.
Attached in the notes is the Excel Sheet Dr. Paul uses to calculate the bonus.
Click here for Excel File
Dr. Paul and Dr. Tarun Agarwal discuss how to effectively present implant treatment to your patients. Tarun describes in detail how he does it at his practice in Raleigh.
In this Episode, Chris and Dr. Paul talk about being intentional in your practice to maximize what you can do with your schedule, existing patient base, and time working clinically. This episode is full of pearls and great ideas and as always with Chris Moriarity, entertaining!
In this Episode, Carrie Webber, co-owner of Jameson Management, and Dr. Paul Etchison discuss the 6 steps to effective case presentation as well as the 4 reasons why patients say no and how to overcome them.
www.Jamesonmanagement.com
In this episode, Dr. Karah Maloley and Dr. Paul Etchison discuss how to communicate like a leader with your team to get the systems, results, and practice culture that you deserve.
Dr. Karah is the founder of beingabossdental.com , a online dental leadership course to give dental leaders the soft skills they need to grow and become effective in their practice management.
In this inaugural episode, Dr. Craig Spodak and Dr, Paul Etchison discuss how to effectively communicate and present Invisalign treatment to your patients. Dr. Spodak explains that it is a team game, and what strategies he uses in his practice in Del Ray Beach Florida.