The Enrollify Podcast: Recent Episodes
Enrollify
Each week, the Enrollify Podcast equips you with insights into how the latest trends in marketing and technology are affecting enrollment marketers. Every episode is designed to inspire new, creative ideas for how to optimize the resources you have to generate the results you need. For more information on the movement Enrollify is building, visit www.enrollify.org.
Mallory is joined by Amy Still from ZeeMee and Paul Garner from Western Carolina University to dissect new data regarding student perceptions of AI in the admissions process. With insights drawn from over 12,000 students, the discussion highlights a critical boundary: while students embrace AI for personal research and low-stakes reminders, they remain deeply skeptical of its role in high-stakes interactions. As students move deeper into the enrollment funnel, the demand for human connection increases significantly, with four out of five students preferring human guidance when making their final college choice.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In Part 3 of this Pulse Check series, host Faton Sopa sits down with Stephanie Geyer, associate vice president for marketing and brand strategy at the University of Montana, to explore the evolving student journey. The conversation challenges the common practice of organizing university websites around institutional bureaucracy rather than student decision-making, emphasizing that digital strategies must prioritize the user's perspective.
Guest Name: Stephanie Geyer, AVP of Marketing and Brand Strategy, the University of Montana
Guest Social: https://www.linkedin.com/in/stephanie-geyer-553a862/
Guest Bio: Stephanie Geyer has spent more than thirty years in higher ed marketing. She spent nearly two decades scaling higher education digital services at Ruffalo Noel Levitz, then advised campuses as a consultant and acting chief marketing officer at Modern Campus. She now runs it herself as Associate Vice President for Marketing and Brand Strategy at the University of Montana. She holds an MBA certificate from Tulane University and a Bachelor of Arts in Mass Communication from Bloomsburg University of Pennsylvania.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Lindsay Nyquist, Chief of Staff at Occidental College, and Dr. Miriam Merrill, Chief of Staff at Hamilton College, join Mallory to discuss the inaugural Chief of Staff Summit, where 50 higher-ed chiefs of staff met at Colorado College in Colorado Springs for closed-door, case-based peer problem solving. They explain the chief of staff role varies widely by president and institution, often centering on supporting decision-making, execution, and human impacts. Summit topics included cabinet politics, crisis leadership, managing up without formal authority, board relations, burnout, career trajectories, strategic planning, and AI.
Register for Next Year’s Chief of Staff Summit: www.chiefofstaffsummit.org
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In Part 2 of this Pulse Check, Understanding the Modern Student Journey, host Faton Sopa is joined by guest Robert Kadar to dismantle the outdated reliance on traditional marketing funnels in higher education and highlight a critical industry misalignment.
Guest Name: Robert M. Kadar, Senior Director of Marketing, Yeshiva University
Guest Social: https://www.linkedin.com/in/robertkadar
Guest Bio: Robert Kadar is a higher education marketing leader with more than fifteen years of experience across marketing strategy, communications, enrollment, fundraising, media relations, and organizational leadership. He combines strategic thinking, data-driven analysis, and hands-on marketing expertise to strengthen institutional brands, drive enrollment growth, and improve return on investment. Throughout his career, Robert has managed complex marketing initiatives, large-scale teams, and significant budgets across higher education institutions and advertising environments, including one of the largest universities in the United States. His work focuses on using research, data, and insights into student behavior to develop more effective and meaningful approaches to higher education marketing.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Mallory hosts Higher Ed Pulse with guest Jenn Hayes, Associate Dean for Marketing & Communications at Cardozo School of Law in New York, to discuss higher ed’s recurring “hero” cycle: hiring passionate leaders to rebuild broken systems, celebrating visible wins, and then losing them to burnout.
Related Links:
New CUPA-HR Survey Results Shed Light on Employee Retention in Higher Education
CMOs Are Staying in the Job (Slightly) Longer
Knowledge loss induced by organizational member turnover: a review of empirical literature, synthesis and future research directions
Tribal knowledge - Wikipedia
Breaking the Cycle of Hero Culture in Organizations
Hero cultures: what they are and how they are created
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In the debut episode of this new Pulse Check Series, Understanding the Modern Student Journey, host Faton Sopa sits down with higher education marketing strategist Kristin Nichols to unpack the rapidly evolving landscape of college discovery. The conversation highlights a major shift in how prospective students form their initial impressions of institutions. While schools once relied heavily on their websites to control the narrative, students are now discovering colleges through AI tools like ChatGPT, Reddit, and various online communities long before they ever visit an official institutional site.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
2026 AI Search Trends: Brand (In)Visibility Brief
Mallory is joined by Andrea Gilbert and Mike Bell from Everspring to discuss their latest AI search trends report. The report finds big brand universities can be cited in AI overviews on non-branded searches as low as 1%, while smaller private schools see higher citation rates, driven by useful, specific content (e.g., career center pages) rather than brand campaigns. They discuss how reduced AI visibility affects enrollment and revenue, budget allocation challenges, and why AI rewards context, substantiation, and diverse formats.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this 4th and final episode of Funnel Vision, Rishab Malhotra sits down with Valpo’s LeAnn Hughes and Rosa Alvarado to discuss how their team turned around a decade of enrollment decline through strategic leadership, trust, and a focus on core value.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Mallory is joined by Megan Cabrera, Director of Strategic Enrollment Management at Okanagan College, about an enrollment trap she calls “residual momentum,” where funnels look stable after marketing spend is cut, then collapse years later. Megan recounts pulling investment from a long-time feeder market during a budget crunch; applications initially held steady, but after partner institutions became degree-granting competitors, yield dropped from 25–50 students to 3–5. They discuss why dashboards lag reality and what earlier signals to watch, including engagement velocity, market penetration, conversion quality, competitor visibility, and relationship health with high schools. Megan argues for integrated, cross-department KPIs to fix handoffs, shares a digital check-in system built with IT to improve service and capture friction-point data, and cautions that AI and CRMs worsen problems without connected systems, data governance, shared definitions, and clear ownership.
Related Links:
Structuring Transfer Enrollment for Student Success
Higher Education Marketing Alignment: Why Breaking Down Silos Is No Longer Optional
Higher Ed Marketing’s Next Role: Student Experience
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In Part 3 of Funnel Vision, host Rishab Malhotra welcomes Anna Esaki Smith, author and co-founder of Education Rethink, to examine the critical state of higher education. Moving past the usual focus on demographic cliffs, they discuss the systemic health of colleges, framing the industry's condition as a need for urgent care rather than a simple checkup.
Anna and Rishab explore the root causes of current challenges, including self-inflicted issues like rising tuition costs, administrative bloat, and the complex data game of merit aid discounting. Anna introduces her book, Make College Your Superpower: It's Not Where You Go, It's What You Know, advocating for a shift in student focus from brand prestige to skill acquisition. This transition is essential as the global economy shifts toward knowledge-based employment and AI integration.
The conversation expands to the global demographic crisis, comparing the U.S. to Japan’s struggles with an aging population, and analyzes how institutions must adapt to survive. They forecast a future defined by consolidation, mergers, and a stronger alignment with workforce needs. Despite the bearish climate, both remain optimistic, arguing that these challenges provide a unique opportunity for institutions to become more resilient, innovative, and deeply responsive to the evolving needs of students.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Howard Heevner, co-founder of the National Alumni Survey, argues the core problem with institutional giving isn’t debt, apathy, or generations rejecting philanthropy—82% of alumni gave or volunteered last year—but a “30-point cliff” between 87% who love their education and only 17% satisfied with the post-graduation relationship. Alumni who feel their priorities are extremely well known give about $500,000 lifetime versus under $4,000 when they don’t, highlighting the cost of not listening. Heevner critiques transactional, forced-choice fundraising and warns technology and AI can make outreach more efficient but not more trustworthy.
2026 National Alumni Survey Results
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
The higher education sector is facing a quiet talent crisis: a staggering 74% of higher ed marketers are actively considering an exit from the industry. Mallory sits down with Shane Baglini, Executive Director of Marketing and Branding at William & Mary, to uncover the systemic issues fueling this exhaustion and explore how institutions can reverse the trend. Drawing from his own journey climbing from a small four-person team at Muhlenberg College to overseeing 22 creatives at a historic flagship university, Shane breaks down the unique hurdles of stepping into a high-visibility executive marketing role. They dive headfirst into a problematic culture where leadership often misinterprets professional development and personal LinkedIn branding as a “flight risk” rather than a powerful, organic extension of the university's reach.
Related Articles:
What the 2026 salary report reveals about retention risk in higher ed marketing
CMO Tenure Statistics (2026)
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In Part 2 of this Pulse Check series, host Rishab Malhotra sits down with Clay Harmon, executive director of the Association of International Enrollment Management (AIRC), and Clare Overmann, CEO of the Association of International Education Administrators (AIEA), to discuss the vital intersection of domestic and international enrollment strategy. The conversation highlights how higher education institutions have historically managed these areas as separate, siloed entities, often leading to fragmented institutional strategy.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Carrie Phillips chats with Brian Piper, host of AI for U, live at Engage Summit 2026 in Charlotte, NC.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
The financial pressures squeezing higher education are real, but when it comes to the complex world of mergers and acquisitions, focusing solely on the spreadsheet is a critical mistake. In this episode of The Higher Ed Pulse, Mallory sits down with Dr. Morgan Johnson, VP of Academic Experience at The University of Arizona Global Campus, to discuss the human layer of higher ed M&A. Having recently defended her dissertation on the leadership competencies essential to navigating mergers, Morgan shares firsthand insights from more than 20 senior leaders across three completed institutional mergers.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Welcome to this brand new Pulse Check Series, hosted by Rishab Malhotra, Founder and CEO of AIDO. Higher ed has been running two separate plays for too long. Domestic over here, international over there, and strategy getting lost in the middle. We're going to laugh. We're going to cry. We're going to question why they gave me a microphone — but we've got university and enrollment leaders, association heads, and tech innovators who have something to say about it.
Guest Names:
Dr. Matt Boyce, Vice Provost for Enrollment Management, UMass Amherst
Dr. Kalpen Trivedi, Senior Vice Provost for Global Affairs, UMass Amherst
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
On this special episode of Higher Ed Pulse, Mallory Willsea sits down with former co-host and higher ed marketing leader Seth Odell at the inaugural Let's Go Upstate Retreat in Saratoga Springs, New York. Together, they reflect on friendship, leadership, wellness, and what the higher education community needs most right now.
Seth shares updates on life and business, including the growth of Kanahoma, the launch of new AI-powered products, and the joys (and sleep deprivation) of raising a young family. But the heart of the conversation centers on the retreat experience itself—why creating space for wellness, vulnerability, and meaningful connection may be exactly what higher ed professionals need in an increasingly demanding environment.
The discussion explores the power of practices like breathwork and mindfulness, the importance of investing in people beyond their professional roles, and how community can help leaders navigate uncertainty.
As the conversation wraps, Seth offers his latest higher ed prediction: in an era of shrinking demographics, changing search behavior, and growing disruption, institutions that invest in brand-building—not just performance marketing—will be best positioned for long-term success.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Engage Summit 2026 is almost here, and the excitement is building. In this special episode of Pulse Check, Engage emcees Brendan Henkel, AVP of Solutions Engineering at Element451, and Cecily Street, VP of People at Element451, sit down to preview what's in store for this year's conference in Charlotte.
From reflecting on the remarkable growth of Engage—from a small gathering in a Raleigh hotel conference room to a major industry event at the Charlotte Convention Center—to sharing what they're most excited about this year, Brendan and Cecily offer a behind-the-scenes look at the community, innovation, and energy that make Engage such a unique experience.
The conversation highlights major announcements attendees can expect to hear more about, including Element451's expanding Bolt AI capabilities, the newly announced Encoura partnership, and a few surprises still waiting to be revealed on stage. They also discuss the importance of community, networking, and the connections that continue long after the conference ends.
Whether you're attending in person, joining through Engage Digital Summit, or simply curious about what's ahead for higher education and AI, this episode offers a preview of the conversations, innovations, and experiences shaping Engage 2026.
Register for Free Engage Digital Summit
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Artificial intelligence is moving faster than most institutions can govern it. For the 64 campuses within the State University of New York (SUNY) system, that challenge became very real when a new system-wide AI policy required every campus to adopt or update AI guidelines by the end of 2026. While many institutions are just beginning the work, SUNY Westchester Community College was already a year ahead.
On this episode of Higher Ed Pulse, host Mallory Willsea sits down with Ed Tatton, co-chair of SUNY Westchester’s Strategic AI Committee, to discuss what it takes to build meaningful AI governance before a mandate arrives. Drawing from faculty surveys, student feedback, and months of cross-campus collaboration, Ed shares how his institution developed an AI framework rooted in transparency, shared governance, risk management, and practical implementation rather than fear or hype.
Together, they explore why governance should come before policy, how institutions can balance innovation with accountability, and what higher ed leaders should prioritize as AI adoption accelerates. Whether you're developing your first AI guidelines or refining an existing strategy, this conversation offers a roadmap for building guardrails that support both innovation and trust.
SUNY’s Systemwide AI Policy and EOY Deadline
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
On this episode of Higher Ed Pulse, host Mallory Willsea sits down with Katy Campbell, newly named CEO of VisionPoint Marketing, for an urgent conversation about the future of search in higher education. Following Google’s announcement that AI-powered search is now the default experience for more than a billion users, Katy breaks down what this shift means for enrollment marketers, institutional websites, and the way prospective students discover colleges. Together, Mallory and Katy unpack why traditional SEO strategies are no longer enough, how AI agents are changing the student search journey, and why higher ed institutions need to rethink visibility in a world where students may never even visit a college homepage.
Related Links:
A New Era for AI Search (Google)
Katy’s LinkedIn Post
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Welcome to the next chapter of this Pulse Check Series, Part 3: The Impact of AI on Regional Businesses.
On this episode, host Adam HedeBrink-Bruno explores what AI adoption really looks like for small businesses, regional organizations, and community partners navigating rapid technological change. Joined by Marisa Enzinna, Director of Member Relations and Communications at the Ontario County Chamber of Commerce, and Camille Zess, Vice President of Growth at Travel Alliance Partnership, the conversation dives into how organizations are using AI to augment workflows, improve efficiency, and better support their teams and clients.
Find out more about what Finger Lakes Community College is doing with AI at the FLX AI Hub.
Guest Names:
Marisa Enzinna, Director of Member Relations & Communications at the Ontario County Chamber of Commerce
Camille Zess, Vice President of Growth at Travel Alliance Partnership
Guest Socials:
Marisa: https://www.linkedin.com/in/marisa-enzinna/
Camille: https://www.linkedin.com/in/camillezess/
Guest Bios:
Marisa Enzinna is the Director of Member Relations and Communications at the Ontario County Chamber of Commerce, where she helps connect and promote local businesses and tell their stories. She has 20+ years of experience in communications, having worked in journalism and non-profit development before joining the Chamber. A proud Ontario County resident, Marisa enjoys exploring the Finger Lakes with her family and pack of rescue pups.
Camille Zess is a strategic marketing leader who works with destination organizations to develop high-level marketing strategies and align stakeholders around a shared vision. She is actively engaged in the marketing AI space, having attended MAICON 2024 and serving on the TAP AI Committee, where she helps shape AI policy and education for the TAP community of travel industry professionals. She is passionate about helping people make sense of AI and apply it in practical, meaningful ways.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
On this episode of Higher Ed Pulse, host Mallory Willsea sits down with Ed Cabellon, Interim Vice President for Student Experience at Frederick Community College, for a behind-the-scenes conversation about what it actually takes to build an enterprise AI strategy in higher education. Rather than rushing into flashy AI pilots or chasing trends, Ed shares how FCC spent months laying the groundwork for a sustainable, institution-wide AI roadmap rooted in governance, collaboration, and operational readiness. Together, Mallory and Ed unpack the realities of leading AI transformation on campus, including how to align cabinet leadership, faculty innovation, IT infrastructure, and institutional priorities before bringing in outside consultants.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
If your campus has plenty of AI activity but remains a little light on the strategy, you’re not alone. Many higher education institutions are running lots of experiments without a clear path to scale the right ideas responsibly. This leaves faculty and staff reinventing the wheel rather than moving forward together. In this episode, we go behind the scenes to explore the supports that shift individual experiments to structured pilots with potential for broader implementation. We’ll talk about microgrants, stipends, professional learning, and lightweight governance that doesn’t kill momentum.
Find out more about what Finger Lakes Community College is doing with AI at the FLX AI Hub.
Sources:
Consumer Protection Group Unveils Student AI Bill of Rights - https://www.insidehighered.com/news/quick-takes/2026/04/06/consumer-protection-group-unveils-student-ai-bill-rights
Student AI Bill of Rights -
https://static1.squarespace.com/static/68a733df04d0801eecae5b19/t/69cedec77dde6c68e2cfa5e7/1775165133320/Student+AI+Bill+of+Rights.pdf
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Related Links:
Mastering the Art of Visual Storytelling in Higher Education Marketing
Think before you ink: The Three Principles Behind Every Digital Transformation that Actually Work
“Beyond the Facelift: Navigating the Website Redesign Journey”
“Engaging with ‘First Generation’ Prospects: The Power of Visual Storytelling”
“The Enormity of Inclusion: The Importance of Authenticity over Aspiration”
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Mastering AI tools and techniques takes time. In this episode, we share how community colleges can become the region’s trusted AI onramp by offering accessible, mission-aligned AI literacy programming for students, employees, and community members. We’ll break down how to approach AI as a critical mindset rather than a technical skill set.
Learn about the values behind our AI model and the practical decisions that make it work. We’ll address the tensions and uncomfortable realities driving this work, including AI overreliance, academic integrity, and workforce disruption. Finally, we'll examine how AI literacy can support college goals and leave you with a guide to building an onramp for your community.
Find out more about what Finger Lakes Community College is doing with AI at the FLX AI Hub.
Sources:
HBR - AI-Generated “Workslop” Is Destroying Productivity: https://hbr.org/2025/09/ai-generated-workslop-is-destroying-productivity
MIT - The GenAI Divide STATE OF AI IN BUSINESS 2025: https://mlq.ai/media/quarterly_decks/v0.1_State_of_AI_in_Business_2025_Report.pdf
Guest Names:
Debora Ortloff, Vice President for Strategic Initiatives and Assessment, FLCC
Dave Ghidiu, Associate Professor of Computing Sciences, FLCC
Guest Socials:
Debora:https://www.linkedin.com/in/deboraortloff
Dave: https://www.linkedin.com/in/daveghidiu/
Guest Bios:
Debora Hinderliter Ortloff, Ph.D., is VP of Strategic Initiatives and Assessment at FLCC and co-leads our AI work. She prides herself on being a leader who can facilitate change by serving as a thought partner and problem-solver, helping faculty and staff with great ideas and passion move forward towards innovation. In our AI work, she also helps design training around AI for data, authentic assessment, and policy creation. In addition to this work, Debora leads strategy at the College and consults extensively with the U.S. Department of Education. She holds a Ph.D. from Indiana University Bloomington and lives with her husband and two sons in Canandaigua, NY.
Dave Ghidiu is an Assistant Professor of Computing Sciences at Finger Lakes Community College; he has spent more than two decades helping students and educators build confidence with technology. His work at FLCC's Center for Teaching and Learning has deepened his commitment to accessible, practical professional development - equipping faculty and staff with tools and strategies they can use immediately in their classrooms and workflows.
In recent years, Dave has immersed himself in the world of artificial intelligence. He leads the AI Microcredential Program, serves as AI Strategist for the FLX AI Hub, and regularly delivers workshops, webinars, and keynote presentations to educators, healthcare professionals, and business leaders across Upstate New York. Guided by the philosophy that "you can't AI wrong," Dave is passionate about lowering the barrier to AI adoption and helping people at every skill level find their on-ramp to this transformative technology.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Mallory Willsea sits down with Dr. Nick Ladany, President of San Francisco Bay University, to unpack one of the boldest experiments in AI in higher education and student success strategies happening today. Together, they explore how SFBU is designing a human-centered, AI-integrated learning model that prioritizes capability development, workforce readiness, affordability, and access over outdated systems built around seat time and content delivery.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
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- -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If youlike this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform forHigher Ed. Learn more at element451.com.Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.comfor information about our collection and use of personal data foradvertising.
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Mallory sits down with Meredith Rosenberg, co-founder and partner at NU Advisory Partners, to unpack what’s really happening behind the scenes in higher education leadership hiring. Drawing from her vantage point at the intersection of higher ed and edtech, Meredith reveals how institutions are approaching executive search—and where they’re getting it wrong. The conversation explores leadership turnover, hiring mismatches, and the growing influence of AI in higher education leadership decisions. If you’re thinking about your next career move or refining your enrollment marketing strategy, this episode offers a rare inside look.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode, we’re taking a field trip into New York City for a sugar rush and some serious higher-ed talk. We recap our night at the 92nd Street Y, where legendary anchor David Muir interviewed higher-ed expert Jeff Selingo about his new book, Dream School. We dive into the surprising college connection between these two media icons (hint: it all started in a dorm room at Ithaca!) and tackle the "Brand Name Trap"—the immense pressure students feel to chase elite rankings over a "perfect fit." From Emma’s bold move to recruit celebrity guests to some serious confusion over marshmallow-topped hot chocolate at Glacé, this episode is the perfect mix of professional insight and father-daughter banter. Whether you’re eyeing the Ivies or looking for a hidden gem, join us as we redefine what a "wonderful school" really looks like.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode of Higher Ed Pulse hosted by Mallory Willsea, the team from Kettering University shares how they transformed a custom GPT from a simple experiment into a trusted, embedded part of their marketing workflow. Featuring Jennifer Umberger (VP & CMO), Lee Madaus (Content & Communications), and Dottie Gouine (Digital Storytelling), the conversation dives into how disciplined processes—not just access to AI—drive real results. From brand alignment to team adoption, this episode explores how AI in higher education can power smarter, more consistent enrollment marketing.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
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- -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If youlike this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform forHigher Ed. Learn more at element451.com.Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.comfor information about our collection and use of personal data foradvertising.
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Mallory sits down with Rachel Bowser, Vice President for Academic Affairs and Dean of the College at Agnes Scott College, to unpack one of the most ambitious examples of AI in higher education today. Rather than treating AI as a supplemental skill, Agnes Scott is embedding AI literacy into the core first-year experience for every student. The conversation explores what it means to redesign curriculum at scale and why institutions must rethink how they prepare students for an AI-shaped future.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Welcome back to a new addition of our pulse Check Series "High School to Higher Ed", which has returned for 2026. In today's Part 1, Emma shares her firsthand experience visiting six colleges in Boston, providing insights into campus visits, student interactions, and how these experiences influence college choices.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Mallory sits down with Dr. Nathan Pritts, Faculty Fellow for AI Strategy at the University of Arizona Global Campus, to unpack what real AI adoption looks like inside higher education. Moving beyond tools and policies, the conversation dives into the messy, human side of institutional change. Dr. Pritts shares how faculty-led experimentation, shared frameworks, and trust-building are essential to sustainable AI strategy. This episode is a must-listen for leaders navigating AI in higher education and evolving enrollment marketing and learning strategies.
Related Links:
How we think, how we teach: Five ways to think about AI in faculty work.
Leading Through Disruption: Higher Education Executives Assess AI’s Impacts on Teaching and Learning
2025 EDUCAUSE AI Landscape Study: Into the Digital AI Divide
An AI-Driven Optimism for Transforming Higher Education (It's Not What You Think)
Inside Higher Ed: Survey: Faculty Say AI Is Impactful—but Not In a Good Way.
The Chronicle: Faculty are overwhelmed and conflicted by AI.
Inside Higher Ed: Integrating AI Across the Liberal Arts
Campus Technology,: Beyond the Hype: 5 Actionable Steps for Higher Ed to Master AI in 2026
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
For this week's Pulse Check, we revisit Devin Purgason's lightning session at the February Engage AI Summit, focused on adult learners. Devin, Vice President for Student Experience Marketing and Outreach at Forsyth Technical Community College, dives deep into how to connect with adult learners through AI-driven program recommendations and micro-pathways.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
SimpsonScarborough’s Higher Ed CMO Study
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
For this week's Pulse Check, we revisit Brendan Henkel's lightning session at the February Engage AI Summit, focused on using AI for application fraud detection. Brendan, AVP of Solutions Engineering at Element451, gives a crash course in how AI tools can flag potential fraudulent applications and have colleges and universities avoid losing millions.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Mallory Willsea sits down with higher education strategist and former RHB president Sam Waterson to unpack a critical—but often overlooked—dimension of enrollment marketing and ed tech partnerships: evaluating the company behind the product. Rather than focusing solely on demos and deliverables, the conversation challenges higher ed leaders to examine corporate strategy, ownership structure, and business incentives before signing contracts.
As budget season intensifies, this episode offers a timely lens into how institutional leaders can make smarter, more strategic vendor decisions. From private equity pressures to product roadmap promises, this discussion reframes how campuses should approach partnerships in an evolving ed tech landscape.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
For this week's Pulse Check, we revisit Head of Content at Element451 Erin Newton's lightning session at the February Engage AI Summit, focused on human-centered design session for ethical and user-friendly AI. She breaks down what it really takes to design AI experiences that users trust. Centered on the principles of transparency, tone, and accuracy, Erin explores how institutions can evaluate and implement AI tools responsibly. This episode is a must-listen for enrollment marketers navigating the rapid rise of AI in higher education. If you're thinking about how to humanize automation while protecting your brand, this conversation delivers.
View the session: https://youtu.be/QhRhhJHVX40
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Mallory sits down with Josh Dodson, VP of Performance Marketing and Analytics at BVK, to unpack one of the biggest questions in enrollment marketing today: what is actually driving enrollment? Their conversation challenges the false confidence many leaders place in dashboards, last-click reporting, and traditional attribution tools that were never designed to capture the full complexity of student decision-making. For higher ed marketers navigating long recruitment cycles, shifting privacy rules, and growing pressure to prove ROI, this episode offers a sharper framework for data analytics in higher education. It is a candid, timely listen for anyone trying to build a smarter marketing strategy for student recruitment without mistaking visibility for truth.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
For this week's Pulse Check, we're revisiting Brian Piper's lightning talk from the 2026 AI Engage Summit earlier this month. In just 15 minutes, Brian will teach you how to auto-generate custom reports, without coding or getting IT involved.
Watch the session: https://youtu.be/gBmn05-IdRE
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Mallory Willsea sits down with Doug Gapinski, Account Director at 8th Light, to unpack the real story behind agentic AI. While LinkedIn hype suggests autonomous agents are replacing entire teams, Doug explains that the reality inside enterprise environments is far more nuanced. Agentic AI can unlock meaningful productivity gains—but only in the right contexts with clear guardrails and clean data. This conversation offers higher ed leaders a grounded perspective on where AI agents actually work, where they fail, and how institutions should begin experimenting responsibly.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Welcome to the 5th and final part of this Pulse Check series. In this episode, we turn to one of the most nuanced and hopeful findings in Ologie’s national study: across political identities, people want colleges and universities to be places for ideas, not ideologies.
That sounds inspiring in theory. In practice, it raises harder questions. What does healthy dialogue actually look like on campus right now? How do students learn to navigate disagreement without collapsing into silence, defensiveness, or division? And what role should universities play in helping them build those skills?
Host Day Kibilds is joined by two student leaders who are doing this work in real time. Kathleen Parks, student body vice president at Texas A&M University, and Mac Mahoney, president of the Dartmouth Political Union at Dartmouth College, share what it takes to create spaces for conversation, respectful disagreement, and meaningful exchange among peers.
Together, they explore the difference between safe spaces and brave spaces, the importance of shared values and trust, and why civil discourse is not just a campus ideal but a lifelong skill. This episode is about what happens when students are given the chance to practice dialogue with honesty, humility, and courage, and why that matters far beyond graduation.
Guest Bio (Kathleen Parks):
Kathleen Parks is a senior at Texas A&M University studying society, ethics, and law, with minors in philosophy and leadership. She currently serves as student body vice president, where she helps represent student perspectives in university decision-making and works to support conversations rooted in shared values, leadership, and civil discourse.
Guest Bio (Mac Mahoney):
Malcolm “Mac” Mahoney is a senior at Dartmouth College studying politics, philosophy, and economics. He serves as president of the Dartmouth Political Union, Dartmouth’s student-run nonpartisan political organization, which hosts weekly meetings and debates that expose students to a wide range of political thought and encourage open, respectful dialogue across difference.
Host Bio (Dayana Kibilds):
With 15 years of experience, Dayana Kibilds has led award-winning work with universities around the world. An international keynote speaker and one of London, Ontario’s 20 Under 40, she is known for making complex ideas clear, practical, and possible. She loves to teach and share what she knows through her email book Mailed It!, as well as through her workshops, courses, her work with young professionals at the Council for Advancement and Support of Education’s Summer Institutes, and her weekly newsletter. A lifelong immigrant who grew up in six countries, Day is now happily Canadian and lives with her husband, Bruno, and son, Romeo.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Mallory sits down with career strategist Robert Braathe to unpack the paradox shaping today’s workforce: nearly 80% of professionals don’t feel ready for the job market, while recruiters say they can’t find quality talent. Together, they explore how AI in hiring is reshaping career progression, what networking really means in 2026, and why impact—not titles—drives advancement.
Related Links:
In a job market this bleak, more candidates pay for ‘reverse recruiting’
Your AI resume isn’t fooling anyone
LinkedIn Research: Nearly 80% of people feel unprepared to find a job in 2026, as two-thirds of recruiters say it’s harder to find quality talent
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In Part 4 of Pulse Check: The Reputation Rethink, we turn to one of higher education’s most important, and according to our research, most underserved audiences: alumni.
Ologie’s national study revealed a striking insight: only 43% of respondents believe colleges and universities meaningfully benefit their alumni. Even more telling, most respondents hold college degrees themselves. These are alumni saying they feel least benefited by their alma mater.
Host Day Kibilds is joined by Molly Ranz Calhoun, President and CEO of The Ohio State University Alumni Association, to explore what’s behind that perception. From rising debt and economic instability to outdated engagement models focused too quickly on fundraising, alumni are questioning the return on their investment.
Together, they unpack what alumni actually want: career navigation, community, personalization, lifelong learning, and systems of small, consistent support. This episode explores how institutions can shift from transactional outreach to long-term value exchange — and why alumni engagement must start long before graduation.
Guest Bio (Molly Ranz Calhoun): Molly Ranz Calhoun is president and CEO of the Ohio State Alumni Association. As the leader of more than 630,000 living alumni, Molly has increased opportunities for students and alumni to interact, socialize, and collaborate for the benefit of Ohio State and the world. Always looking to give back, she has led countless community service efforts, including partnering with rival schools for projects in the cities of postseason football games. “I can’t imagine anything I’d rather be doing than serving my fellow Buckeye alumni at the greatest college in the world,” Molly explains. “I could never repay all that Ohio State has given me and my family, but I spend every day trying.”
Host Bio (Dayana Kibilds): With 15 years of experience, Dayana Kibilds has led award-winning work with universities around the world. An international keynote speaker and one of London, Ontario’s 20 Under 40, she is known for making complex ideas clear, practical, and possible. She loves to teach and share what she knows through her email book Mailed It!, as well as through her workshops, courses, her work with young professionals at the Council for Advancement and Support of Education’s Summer Institutes, and her weekly newsletter. A lifelong immigrant who grew up in six countries, Day is now happily Canadian and lives with her husband, Bruno, and son, Romeo.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Today, listeners get an inside look at how one institution is moving from AI experimentation to structured implementation. Mallory sits down with Joe Manok, Vice President of Advancement at Clark University and founder of GlobalPhilanthropy.ai, to unpack how his team is building seven purpose-built AI agents with governance, budgets, and human oversight built in from day one.
Rather than chasing hype around AI in higher education, Joe outlines a disciplined, ethical, and ROI-focused approach to deploying AI agents in advancement. This episode is a must-listen for enrollment marketers, advancement leaders, and higher ed innovators looking for a practical roadmap to scale impact without sacrificing trust.
Related Article: Lessons from Morgan Stanley
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode of Pulse Check: The Reputation Rethink, we turn to two areas where public skepticism about higher education becomes more pronounced: money and local community impact.
Ologie’s national study revealed that most people believe colleges and universities provide value to society, but when the conversation shifts to how institutions are funded and how they show up in their communities, confidence begins to waver.
Host Dayana Kibilds is joined by Doug Edwards, Chief Strategy Officer at Ologie, and Dr. Cassie Dutton, Research Director at Ologie, to unpack what the data tells us. Only 39% of respondents believe taxpayer dollars are being allocated to the areas they care most about. At the same time, only about half say they see meaningful benefits from their local colleges and universities.
Together, they explore where that skepticism comes from, what people actually want to see prioritized, and how institutions can respond in ways that feel clear, visible, and grounded in everyday life. This episode is about understanding the gap between value and visibility, and what it would take to close it.
Guest Bio (Doug Edwards): Doug is a seasoned professional who’s dedicated his career to helping brands do more good for the world. With 20 years of experience across healthcare, education, cultural institutions, and non-profits, Doug helps senior leaders and marketing teams navigate their toughest brand related challenges. He thrives at the intersection of strategy, creativity, and design and currently serves as the Chief Strategy Officer at Ologie where he leads the research and strategy team.
Guest Bio (Cassie Dutton, PhD): Cassie brings a unique perspective to her work, combining 10+ years of academic research and consumer insights experience. She’s conducted academic research on the immigrant experience, veterans perspectives on social issues, and public policy and worked with strategists and consumers at some of the world's largest brands. What ties this all together? A real passion for utilizing data to tell stories and get to the “so what.” As a qualitative and quantitative researcher, Cassie loves finding just the right methods and approach to get at the heart of a question. When she’s not drafting research design, analyzing data, or moderating, you can find Cassie at her local independent bookstore or stamping her passport on an international adventure.
Host Bio (Dayana Kibilds): With 15 years of experience, Dayana Kibilds has led award-winning work with universities around the world. An international keynote speaker and one of London, Ontario’s 20 Under 40, she is known for making complex ideas clear, practical, and possible. She loves to teach and share what she knows through her email book Mailed It!, as well as through her workshops, courses, her work with young professionals at the Council for Advancement and Support of Education’s Summer Institutes, and her weekly newsletter. A lifelong immigrant who grew up in six countries, Day is now happily Canadian and lives with her husband, Bruno, and son, Romeo.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode of Higher Ed Pulse, hosted by Mallory Willsea, listeners hear directly from a senior marketing major navigating AI in higher education in real time. Mallory sits down with Sydney Yund, a University at Albany student, to unpack what it means to prepare for entry-level roles in an AI-powered workforce.
From prompt engineering assignments to AI screening job applications, this conversation explores how today’s students are using generative AI tools like ChatGPT and Claude in both the classroom and internship settings. If you’re wondering whether higher ed is truly preparing students for the future of work, this episode offers a refreshingly candid—and energizing—student perspective.
Article: Something Big Is Happening
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
People believe research matters. What they don’t always see is how it shows up in their lives.
In this episode of Pulse Check: The Reputation Rethink, host Dayana Kibilds digs into one of the clearest findings from Ologie’s national study: across politics, geography, and education level, the public overwhelmingly agrees that research — especially in STEM and medicine — is higher education’s most important contribution beyond teaching.
And yet, only about two-thirds of people believe colleges and universities are actually making an impact through research.
So what closes that gap? Clearer storytelling.
Day is joined by two higher ed communications leaders who have built national campaigns around that exact idea:
- Marina Cooper, Senior Associate Vice President for Integrated Marketing and Brand at Johns Hopkins University, behind the Research Saves Lives campaign
- Kamrhan Farwell, Senior Vice President of University Relations at Boston University, behind the You Are Why campaign
Together, they unpack how research storytelling can:
- Make complex work feel real and relevant
- Build public trust without politicizing the message
- Mobilize partners across campus, government, and advancement
- Energize internal communities as much as external audiences
Guest Bio (Marina Cooper): Marina Cooper is the Senior Associate Vice President for Integrated Marketing and Brand at Johns Hopkins University. With more than two decades of experience in strategic communications and brand leadership across higher education and the public sector, Marina has built a career at the intersection of storytelling, reputation, and impact. Before joining Johns Hopkins, she served as Vice President for University Marketing and Communications at Towson University. Named a 2024 Woman of Influence by I-95 Magazine, Marina remains an active voice in the higher education marketing community, serving on national boards and contributing her expertise to organizations such as the American Marketing Association and the Council for Advancement and Support of Education.
Guest Bio (Kamrhan Farwell): Kamrhan Farwell is Senior Vice President of University Relations at Boston University, overseeing marketing and communications, as well as federal, state and local government relations. She joined Boston University in April 2025, following top leadership roles at the University of North Carolina-Chapel Hill and the University of Missouri. Prior to her 14-year career in university communications, Farwell served as education editor for a decade at the Dallas Morning News.
Host Bio (Dayana Kibilds): With 15 years of experience, Dayana Kibilds has led award-winning work with universities around the world. An international keynote speaker and one of London, Ontario’s 20 Under 40, she is known for making complex ideas clear, practical, and possible. She loves to teach and share what she knows through her email book Mailed It!, as well as through her workshops, courses, her work with young professionals at the Council for Advancement and Support of Education’s Summer Institutes, and her weekly newsletter. A lifelong immigrant who grew up in six countries, Day is now happily Canadian and lives with her husband, Bruno, and son, Romeo.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Mallory Willsea sits down with Emma Jamieson, Marketing Manager at Centennial College, to explore how her team has operationalized user-generated content (UGC) into a full-fledged strategy—not a side hustle. Emma reveals how UGC isn’t just performing well; it’s outperforming traditional branded ads in engagement, conversion, and trust. In a world flooded with AI-generated polish, this episode is a must-listen for higher ed marketers looking to prioritize credibility, human-centered storytelling, and results-driven social strategy.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Higher education’s reputation is being shaped by a familiar set of headlines: rising costs, political pressure, campus conflict, layoffs, and closures. It’s the story we keep hearing, and it’s loud.
But in this episode, we ask: is that the story most people actually believe?
In the first episode of this five-part Pulse Check series, host Day Kibilds is joined by Doug Edwards, Chief Strategy Officer at Ologie, and Dr. Cassie Dutton, Research Director at Ologie, to introduce The Reputation Rethink, Ologie’s national study on public perception of higher education.
Together, they define what “reputation” really means in this research, explain who was included and why, and share the study’s most encouraging (and challenging) insight: people believe colleges and universities contribute real value to society beyond educating students, but they struggle to see that impact in their everyday lives. This episode sets the foundation for the five specific areas institutions can address to close that gap and reconnect with the public.
Host - Dayana Kibilds (LinkedIn)
With 15 years of experience, Dayana Kibilds has led award-winning work with universities around the world. An international keynote speaker and one of London, Ontario’s 20 Under 40, she is known for making complex ideas clear, practical, and possible. She loves to teach and share what she knows through her email book Mailed It!, as well as through her workshops, courses, her work with young professionals at the Council for Advancement and Support of Education’s Summer Institutes, and her weekly newsletter. A lifelong immigrant who grew up in six countries, Day is now happily Canadian and lives with her husband, Bruno, and son, Romeo.
Guest - Doug Edwards (LinkedIn)
Doug is a seasoned professional who’s dedicated his career to helping brands do more good for the world. With 20 years of experience across healthcare, education, cultural institutions, and non-profits, Doug helps senior leaders and marketing teams navigate their toughest brand related challenges. He thrives at the intersection of strategy, creativity, and design and currently serves as the Chief Strategy Officer at Ologie where he leads the research and strategy team.
Guest - Cassie Dutton, PhD (LinkedIn)
Cassie brings a unique perspective to her work, combining 10+ years of academic research and consumer insights experience. She’s conducted academic research on the immigrant experience, veterans perspectives on social issues, and public policy and worked with strategists and consumers at some of the world's largest brands. What ties this all together? A real passion for utilizing data to tell stories and get to the “so what.” As a qualitative and quantitative researcher, Cassie loves finding just the right methods and approach to get at the heart of a question. When she’s not drafting research design, analyzing data, or moderating, you can find Cassie at her local independent bookstore or stamping her passport on an international adventure.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Mallory Willsea sits down with Ardis Kadiu, co-founder of AI Idea Lab and former CEO of Element451, to explore why 2026 is poised to be the breakout year for agentic AI in higher education. Unlike traditional AI tools that assist with tasks, agentic AI can now plan, execute, and deliver outcomes autonomously. They unpack how this shift will impact student communication, operational workflows, and the very structure of work across campuses. Tune in to hear real-world applications, insights into Ardis’s new venture Andy.AI, and how enrollment leaders can start leveraging these tools today.
Register for AI Engage Summit for FREE: https://element451.com/february-ai-engage-summit
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In the final part of this Pulse Check series, Carrie Phillips sits down with Jeff Ebbing for a practical, no-nonsense conversation about AI from a community college perspective. Jeff shares what it really looks like to think about AI when “doing more with less” is the daily reality, including what’s worth trying, what’s not, and how to bring skeptical colleagues along without overselling the technology. They talk about where community colleges are getting AI right and how to take smart, low-risk steps forward.
Guest Name: Jeff Ebbing, Director of Marketing and Communications, Southeastern Community College in Iowa
Guest Social: https://www.linkedin.com/in/jeffebbing/
Guest Bio: Jeff Ebbing is currently Director of Marketing and Communications at the Southeastern Community College in Iowa, a position he’s held since 2005. In that time, he tripled the size of his department to three people, survived a handful of website relaunches, and has outlived the meteoric rise and spectacular flame out of more than his share of social media platforms.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Mallory Willsea sits down with Jaime Hunt — founder of Solve Higher Ed and former cabinet-level CMO — to discuss why more institutions are turning to fractional marketing leadership instead of hiring full-time CMOs. As the role of marketing in higher ed has evolved rapidly, many campuses are struggling to keep up with growing demands. This episode explores the tension between expectations and reality and unpacks how fractional CMOs can fill leadership gaps during key inflection points. Whether you're restructuring your MarCom office or navigating leadership turnover, this episode delivers a clear-eyed look at a fast-emerging trend.
Apply by Feb 10 for Let’s Go Upstate
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Carrie Phillips chats with Alice Maxwell to discuss how AI intersects with student-centered work. As someone who leads a marketing and communications team within student affairs, Alice shares how she’s thinking about AI through the lens of trust, communication, and bringing people along through change. They talk honestly about skepticism, what’s working, and how to use AI without losing the human connection that matters so much in Student Affairs. If you’re navigating AI in roles where people come first, this conversation will feel familiar, in a good way.
Guest Name: Alice Maxwell, Senior Director of Marketing & Communication, Division of Student Affairs, Florida State University
Guest Social: https://www.linkedin.com/in/alice-maxwell-2159154/
Guest Bio: Alice Maxwell serves as the Florida State University Senior Director of Marketing and Communications in the Division of Student Affairs. She is skilled in leading an award-winning creative team, managing multiple mission-focused marketing projects, developing and executing integrated marketing and communications campaigns, helping constituents adapt through change management, keeping colleagues informed and inspired through internal communications and growing awareness through public relations. Prior to arriving at Florida State in 2021, Alice worked as a director in community college strategic communications, integrated marketing and change management. She has also worked in communications at private university, Drury University, where she earned a master's degree in Integrated Marketing Communications.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Mallory Willsea sits down with Dr. Claire Brady, President of Glass Half-Full Consulting and author of the upcoming book AI with Intention: The Leadership Guide for Higher Education. Together, they unpack how artificial intelligence is quietly but rapidly becoming default infrastructure across college campuses — not through flashy rollouts, but through everyday, often invisible workflows. If you’re tired of AI hype and wondering whether you’re already behind, this episode is your wake-up call. Learn how the institutions that treat AI as a strategic lever — not a pressure valve — will come out ahead in 2026 and beyond.
How Will AI Actually Show Up in Higher Ed in 2026?
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Carrie Phillips sits down with Irene Borys from Augustana College to explore the emotional and cultural dynamics of AI adoption in higher education. Rather than focusing on the tech itself, they delve into the deeper fears, questions, and resistance that AI stirs up — and how higher ed leaders can guide their institutions through this change with empathy, intentionality, and strategy. This conversation is a must-listen for anyone navigating digital transformation in academia.
Guest Name: Irene Borys, Assistant Vice President of Marketing & Brand Communication, Augustanna College
Guest Social: https://www.linkedin.com/in/irenekaredisborys/
Guest Bio: Irene Karedis Borys leads Augustana's Office of Communication and Marketing, a multi-talented team of 12 staff members who serve enrollment marketing, brand strategy, campus and alumni communications, media engagement and event management. As assistant vice president, Borys oversees the planning, development and execution of the college's marketing and brand initiatives with primary responsibility to shape the college's brand and promotion strategy.
Borys previously held roles at the Childress Agency, the Quad Cities Chamber of Commerce and UnityPoint Health. Before coming to the Quad Cities, she held roles in marketing for more than six years after nearly four years in government relations in Washington, D.C.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In the 100th episode of Higher Ed Pulse, host Mallory Willsea reunites with Seth Odell, CEO of Kanahoma, and Zach Busekrus, Founder of Enrollify, for a reunion-style retrospective packed with spicy takes, hard truths, and actionable wisdom. This milestone conversation explores what aged well, what flopped, and how higher ed marketers should be thinking about strategy, AI, and student trust in 2026. From brand refresh fatigue to the death of attribution, this is a must-listen for any enrollment marketer navigating today’s digital chaos.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Carrie Phillips is joined by Janelle Holmboe, Chief Enrollment and Marketing Officer at McDaniel College, for a powerful conversation at the intersection of AI, innovation, and organizational leadership. This episode goes beyond the tools and tactics—it’s a masterclass in how to restructure teams, rethink priorities, and redefine innovation in higher ed. If you're a leader trying to manage change without burning out your people, this episode is essential listening.
Guest Name: Janelle Holmboe, Executive Vice President for Constituent Engagement, McDaniel College
Guest Social: https://www.linkedin.com/in/janelle-holmboe-31b61427/
Guest Bio: Enrollment professional with experience leading enrollment and communication teams in advancing the strategic goals of an institution. Professional experience includes enrollment, communications and marketing experience at both the undergraduate and graduate levels. Currently serving as the chief enrollment officer and chief communications officer at McDaniel College, overseeing admissions, financial aid, and communications and marketing to further the institutional mission. Currently leading the development of the college's new constituent engagement model which includes institutional advancement and enrollment management. Previous position at Warren Wilson College and American International College included overseeing all aspects of undergraduate and graduate outreach, recruiting and admission, leading to record undergraduate and graduate applications and enrollment.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Mallory Willsea sits down with Erin Fields, Marketing Director at Ologie (and former Enrollify team member), to explore the shifting role of AI video in higher education marketing. Together, they dissect the creative possibilities, strategic risks, and trust considerations emerging from tools like Sora, while tackling how marketers should use AI video as an ideation engine—not a shortcut to storytelling. This conversation offers a grounded, forward-looking take on how higher ed marketers can responsibly and creatively integrate AI video into their workflows.
NotJustaCadburyAd with Shah Rukh Khan
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Welcome to our first Pulse Check of 2026. In this Part 1, Carrie Phillips sits down with Brian Berry, Vice Provost of Research and Dean of the Graduate School at UA Little Rock. Brian also chairs the university’s AI Council, where he's helping build responsible frameworks for AI governance, policy, and adoption. This isn’t a theoretical conversation—it’s a transparent and practical look at how institutions can integrate AI without losing their soul. From the risks to the opportunities, this episode is a must-listen for anyone shaping the future of AI in higher education.
Guest Name: Brian Berry, Vice Provost of Research & Deam of Graduate School, UA Little Rock
Guest Social: https://www.linkedin.com/in/brian-berry-6867039/
Guest Bio: Dr. Brian Berry serves as the Vice Provost of Research and Dean of the graduate school at UA Little Rock. Dr. Brian Berry previously served as the department chair for the UA Little Rock chemistry department. He has also served as assistant professor of chemistry since 2008. Dr. Berry earned his Ph.D. in applied science and chemistry, as well as a bachelor’s degree in chemistry from UA Little Rock. He also completed a postdoctoral at Rensselaer Polytechnic Institute as well as a National Research Council postdoctoral fellowship at the National Institute of Standards and Technology prior to returning to UA Little Rock as an assistant professor.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Mallory sits down with Dan Sanchez—creator, storyteller, and founder of the AI-Driven Marketer—to explore the limits of AI in higher education. As we step into 2026, this conversation is a timely gut-check on what artificial intelligence can’t do for enrollment leaders. From human judgment to authentic storytelling and culture-building, Mallory and Dan make the case that AI is a powerful tool, but it won’t replace the human element that builds trust, authority, and belonging on campus.
Check out the AI Driven Marketer
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In the final 2025 episode of Higher Ed Pulse, host Mallory Willsea curates the most impactful AI-focused conversations of the year, featuring expert voices like Soup Campbell, Jeremy Tiers, Jason Smith, Mike Bell, Marina Cooper, and John Carrere. This mashup episode explores how AI reshaped the student journey, enrollment strategies, and campus operations. More than a tech trend, AI became a spotlight—revealing the cracks, contradictions, and opportunities institutions can no longer afford to ignore.
Listen to the full episodes:
- Is Meta’s AI Rewriting the Future of Advertising?
- Is Your College Showing Up in AI Search?
- What High School Seniors Really Think About AI
- Inside the 2025 AI Search Trends Report
- What DC’s AI Executive Order Means for Higher Ed
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Jake Tolman sits down with senior data scientist and founder of Between the Data, Ben Burke, to explore what it truly means for higher ed project managers to become AI-fluent. This episode unpacks the growing role of artificial intelligence in campus operations and how PMs can harness AI to boost productivity, improve communication, and stay future-ready without fearing replacement. If you’re navigating digital transformation on your campus, this conversation is a must-listen.
Guest Name: Ben Burke, Senior Data Scientist, Slalom
Guest Social: https://www.linkedin.com/in/ben-burke-data/
Guest Bio: Ben is a Sr. Data Scientist and AI Engineer consultant developing Generative AI solutions for Fortune 1000 companies. He’s known for his practical, human-centered approach to AI adoption, and for teaching professionals how to partner with AI to improve clarity, collaboration, and decision-making. His business, Between The Data, helps teams using AI 'build the right things'. You can find him on LinkedIn where he posts about AI, team formation, project management, and his family.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Mallory Willsea sits down with David Weil, SVP for Strategic Services and CIO at Ithaca College, to unpack a bold thesis from his recent EDUCAUSE article. The two dive deep into how AI’s most transformative potential in higher education isn’t found in flashy tools or automations — it’s in building a longitudinal view of the student experience. From data ethics and institutional silos to retention strategies and responsible design, this conversation challenges the status quo and outlines a human-first path forward for AI in higher ed.
David's Article: Three Years In: Reflections and Considerations for the Next Chapter of AI in Higher Education
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
We’re closing out the 2025 Enrollify Hall of Fame series with a powerful and personal voice — Harrison Campbell, better known as Soup. A former dean of admissions, current VP of Campus Partnerships at Ardeo Education Solutions, and a parent who recently experienced the college search from the other side, Soup brings a rare blend of professional insight and personal empathy to the table.
Across his appearances on Confessions of a Higher Ed Social Media Manager and Higher Ed Pulse, Soup has challenged the higher ed community to reexamine how we communicate with students and families — not just what we say, but how it feels to be on the receiving end.
His message is the perfect way to end this year’s Hall of Fame series: technology should build trust, not walls — and student support starts with understanding the full human experience.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In Part 3 of this Pulse Check series, host Jake Tolman reveals the real prep work for effective project managment — the parts that never make it into the sales deck. You’ll learn how to identify your project manager, early risks to watch for, and effective change models to guide your people. You’ll walk away knowing exactly what to look for in an effective project leader, what to prepare them for, and whether you need expert guidance to get there.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
For our next inductee to the Enrollify Hall of Fame, we're celebrating the game-changing contributions of John Azoni, founder and executive producer at UNVEILD — a creative studio on a mission to help colleges and universities tell better stories through repeatable, student-centered video content. Across episodes of Talking Tactics, Mission Admissions, and Confessions of a Higher Ed CMO, John has consistently challenged institutions to think beyond one-off glossy video productions. His vision? A smarter, scalable system that helps enrollment and marketing teams meet Gen Z where they are — with authenticity, consistency, and strategy. In this special episode, we’ve compiled some of John’s most impactful clips across the Enrollify Podcast Network — a masterclass in both the craft and the strategy of video in higher ed.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
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- -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If youlike this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform forHigher Ed. Learn more at element451.com.Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.comfor information about our collection and use of personal data foradvertising.
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Today we spotlight Marina Cooper, Senior Associate Vice President for Integrated Marketing and Brand at Johns Hopkins University. Known for her strategic boldness and deep empathy, Marina shares insights on navigating AI in higher ed marketing, overcoming imposter syndrome, and leading with intentionality. From dynamic creative optimization to building supportive professional networks, this episode offers a masterclass in modern leadership for higher ed marketers. Tune in to discover how Marina blends curiosity with discipline and innovation with integrity.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In Part 2 of this Pulse Check series, Jake Tolman sits down with Kirsten Gallagher, founder of Kaizen Ninja and a process improvement expert, to explore how AI can be a powerful tool for refining operations and driving better student outcomes in higher ed. This episode dives deep into the messy middle of project implementation—where systems break down and process gaps become most apparent—and explores how AI can help campuses spot inefficiencies, adapt quickly, and scale with confidence. Whether you’re mapping out admissions workflows or figuring out how to better serve military students, this is a must-listen for higher ed PMs and campus leaders alike.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Meet the next inductee into Enrollify’s Hall of Fame: Sarah Russell, Vice President of Marketing at Education Dynamics. In this special edition episode, host Mallory Willsea explores Sarah’s most compelling insights pulled from her appearances on Higher Ed Pulse, EduData, and The Application. With 16+ years at the intersection of digital disruption and higher ed, Sarah dives deep into how AI is rewriting the rules of SEO, brand marketing, and enrollment strategy. This highlight-packed episode is essential listening for anyone navigating the messy middle of the student journey in 2025.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Mallory sits down with one of the youngest AI creators to grace the show—eight-year-old Cora Budd, a third grader at Division Street Elementary. Together, they explore how Gen Alpha is already using AI not just for learning, but for bold, imaginative storytelling. From building entire fictional universes to designing merch and comics, Cora shows how her generation is blending creativity and technology in remarkable ways. This episode offers a glimpse into the future of AI in education, through the lens of a curious, confident third grader.
Related Links:
Parent Survey Finds Half of Gen Alpha Students Using AI
Gen AI and Gen Alpha: The impacts of growing up in an innovation cycle
Children’s Mental Models of Generative Visual and Text Based AI Models
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Welcome back to the Enrollify Hall of Fame series, where we spotlight some of the most compelling voices and visionary thinkers in higher education marketing and enrollment. Today, we're featuring Carrie Pitts-Densmore, Vice President of Enrollment and Marketing at Johnston Community College. Carrie’s fearless leadership style, her candor around AI and culture shifts, and her relentless focus on student-centered strategy make her a standout across multiple shows on the Enrollify Network. If you're grappling with how to implement tech, lead with equity, or build empowered teams, this Hall of Fame episode is a masterclass you won't want to miss.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Jake Tolman, CEO of MainForm Consulting, kicks off a four-part pulse check series from Enrollify with guest John Connolly of PMO Delivery Partners. Together, they explore how the traditional Project Management Office (PMO) in higher education is evolving amidst digital transformation and the rise of AI. With deep insights on project governance, organizational learning, and AI's growing role in project management, this episode sets the stage for how institutions can future-proof their project work and governance models.
mainformconsulting.com
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Welcome to Enrollify’s 2026 Hall of Fame series, where we resurface the most transformative conversations ever featured across the Enrollify Podcast Network. We’re kicking things off with none other than Faton Sopa, Co-Founder and CEO of Manaferra, whose groundbreaking insights have reshaped how enrollment marketers think about the college decision journey. In this highlight reel episode, pulled from his appearances on The Application with Allison Turcio, AI for You, Higher Ed Pulse, and Higher Ed Geek, Faton shares the game-changing role Reddit, TikTok, and AI now play in how students search, validate, and choose a college.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Mallory Willsea brings the Enrollify panel back together for a no-holds-barred reunion following their viral AMA session. Featuring Enrollify creator trio Jaime Hunt, Safaniya Stevenson, and Carrie Phillips, this episode revisits the spicy, unfiltered energy that turned heads at the 2025 AMA Symposium. From roasting overused marketing jargon to unpacking the real implications of AI hallucinations in fundraising campaigns, this conversation offers a pulse check on where higher ed marketing stands—and where it's headed.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this energizing episode of Higher Ed Pulse, host Mallory dives into the world of Broadway with creative strategist Toni Marie Perilli, exploring how higher ed can learn from the theater district’s masterful storytelling. Drawing inspiration from the cultural resurgence of Wicked, Sesame Street, and even Duolingo, the episode uncovers how colleges can deliver educational content that actually connects with Gen Z. From TikToks to Career-Chela festivals, this episode is a masterclass in edutainment with intention.
Broadway has found its Gen Z audience — by telling Gen Z stories
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this final episode of First Movers, a pulse check series brought to you by Enrollify and Everspring, we explore how DePaul University's Driehaus College of Business is pioneering the integration of AI across its curriculum. Host Rhea Vitalis is joined by James Moore, Director of Online Learning, and Jim Mourey, Associate Dean of Graduate Programs, along with Andrea Gilbert of Everspring, to unpack how DePaul is transforming both business education and student discovery through intentional AI adoption. From curriculum design to marketing strategy, the episode offers a front-row seat to how one institution is closing the AI skills gap—and what others can learn from their bold approach.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode of Higher Ed Pulse, host Mallory Willsea sits down with two-time Red Stapler winner Melanie Lindahl, Senior UX and Web Designer at the University of Texas at Austin School of Law. Together, they unpack why so many college websites fail usability tests — and what higher ed marketers can do about it. Melanie reveals her four-part user testing framework and explains why even beautifully designed sites often miss the mark for real users. From spicy clicks to system flaws, this episode is a must-listen for anyone looking to build student-first digital experiences.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In Part 2 of First Movers, a Pulse Check series, hosts Rhea Vitalis and Andrea Gilbert, of Everspring, sit down with Dr. Suzanne Zivnuska, Dean of the College of Business at California State University, Monterey Bay (CSU-MB). The conversation explores how CSU-MB is navigating the dual disruption of AI-driven student discovery and rapid workforce transformation. From rethinking SEO for AI to aligning curriculum with employer needs, this episode offers powerful insights for enrollment marketers, academic leaders, and anyone invested in the future of higher education.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Live from the AMA Higher Ed Symposium, Carrie Phillips sits down with Jen Brock, newly minted Vice President at Mount Holyoke, to talk about what it’s like stepping into leadership, finding your people in the industry, and the importance of peer learning. Jen shares how AMA has shaped her journey, why she’s leaning into AI despite a learning curve, and how in-person conferences can double as team bonding retreats—especially when your team works hybrid across states.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode of Higher Ed Pulse, Mallory Willsea sits down with Harrison “Soup” Campbell, newly minted VP of Campus Partnerships at Ardeo, for a candid conversation recorded live at the American Marketing Association's Symposium for the Marketing of Higher Education. The two unpack the realities of career transitions, the evolving landscape of enrollment leadership, and the pressures facing today’s higher ed professionals. This honest, empowering episode offers both practical advice and a call to unity for those navigating change within the industry.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this special live episode from AMA, Mallory sits down with Jason Smith, Managing Director at OHO Interactive, to unpack a crucial — and often overlooked — aspect of AI and higher ed marketing: how generative AI tools describe your institution online. Jason introduces OHO’s new AI Visibility Scorecard and reveals some surprising findings from their early research. You’ll learn what content AI is pulling, where it’s coming from, and why now is the time to clean up your digital house.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Recorded live at the AMA Higher Ed Symposium at National Harbor, Carrie Phillips connects with Jasmine Hunter, a first-time attendee and session leader. Jasmine shares her excitement for the event, strategies for maximizing the experience, and her passion for internal communications. Whether you're a conference veteran or first-time attendee, this conversation offers a vibrant, behind-the-scenes look at how higher ed marketers are showing up, learning, and growing.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode of Higher Ed Pulse, host Mallory Willsea sits down with Tracey Halvorsen of Adeo and Yianni Mathioudakis of Deeo to explore how top creative agencies are baking artificial intelligence (AI) into their workflows—not as shortcuts, but as accelerators of curiosity, strategy, and creative clarity. From mood boards to brand worlds, these leaders share how AI is being woven into agency culture, not just tech stacks, to amplify good taste and push bold ideas forward.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In the premiere episode of First Movers, a new Pulse Check series by Enrollify in partnership with Everspring, co-hosts Rhea Vitalis and Andrea Gilbert sit down with Dave Hunt, Director of Enrollment Marketing at the University of Kansas. The episode explores how the KU enrollment team is responding to the massive shifts in student behavior brought on by AI-driven search, stealth applicants, and the collapsing marketing funnel. Hunt shares practical strategies on content differentiation, leveraging AI for operational efficiency, and how to rethink SEO to stay discoverable and drive enrollment in a rapidly evolving landscape.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode of Higher Ed Pulse, host Mallory Willsea sits down with David Ludlam, Vice President of Marketing Communications at Colorado Mesa University (CMU), and Maria Kuntz from the University of Colorado Boulder to unpack one of the boldest higher ed campaigns of the year — Featherstone University. Part satire, part strategy, this fictional “Ivy” school took aim at higher education’s elitism, and in doing so, CMU held a mirror up to the entire industry. We explore the campaign’s origin story, its creative risks, and how it’s redefining what higher education marketing can look like.
Related Links:
Featherstone University Campaign
Inside Higher Ed: One Industry, Two Playbooks
Chronicle: ‘Featherstone University’ Isn’t Real. But Its Message About Higher Ed Packs a Punch
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Episode Title: Emma’s First Open House
Kevin and Emma take a road trip to Emma’s first Open House. The two hosts talk about their observations, especially those of Emma.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Kemi Jona joins Ty Fujimura live at the ASU Agentic AI and the Student Experience event to explore the intersection of AI in higher education and workforce development. As the Vice Provost for Online Education and Digital Innovation at the University of Virginia, Jona shares real-world examples of how his team is deploying AI to boost access, streamline course production, and build stronger bridges between higher ed and employers. This candid conversation unpacks both the promise and pitfalls of generative AI and provides a blueprint for institutions eager to innovate responsibly.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode of Higher Ed Pulse, host Mallory Willsea sits down with Joel Goodman, former founder of Bravery Media and now the new VP of Growth Strategy at Squiz. The conversation dives into Joel’s bold career transition from agency life to a global EdTech company, his evolving views on AI in higher education, and the future of digital strategy in a consolidating industry. With nearly two decades of experience in higher ed web strategy, Joel offers a critical — and refreshing — perspective on what's next for institutions looking to actually move the needle.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Bridges, Squirrels, and Tank Tops: A Review of Virtual Info Sessions
Kevin and Emma Cavanagh dive deep into their experience attending virtual information sessions hosted by several highly-ranked colleges. This father-daughter duo shares what worked, what flopped, and how enrollment marketers can better connect with prospective students in a virtual setting. If you're in higher ed marketing or admissions, this is the behind-the-scenes feedback you need to hear.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Mallory Willsea sits down with Tyrone “T.Y.” Stone, a senior at Augustana College, to discuss how students are really using AI in and outside of the classroom. T.Y. isn’t just using AI to write essays — he’s leveraging tools like ChatGPT and Poe to structure his thinking, spark creativity, and streamline side projects, all while dreaming up a nonprofit called CoBlack to teach coding and design to at-risk youth. Tune in to learn how this student is challenging assumptions about generative AI in education and pushing for equity in tech literacy from the ground up.
T.Y’s LinkTree
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Welcome back to the third installment of High School to Higher Ed. Today's episode is Part 1 — The School of the New York Times and the Value of Pre-College Programs. Co-hosts Kevin and Emma Cavanagh dive into the value of pre-college programs through a personal lens. Emma shares her recent experience attending the prestigious School of The New York Times summer program, offering enrollment professionals a raw, first-person account of what students are really getting out of these experiences. This episode is a must-listen for anyone curious about how these programs influence student perceptions of college—and what that means for enrollment strategy.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode of Higher Ed Pulse, host Mallory Willsea sits down with Adam Heidebrink-Bruno, Digital Content Specialist at Finger Lakes Community College and winner of Best in Conference at the 2025 Digital Collegium Annual Conference. Adam’s session — “Preparing for AI Search and the Generative College Discovery Process” — dove deep into how AI-powered search is transforming how prospective students discover and evaluate colleges. In this conversation, Mallory and Adam unpack what it really means to optimize for generative AI tools like ChatGPT and Perplexity, the rise of zero-click search behavior, and why your institution’s content strategy may need an urgent overhaul.
Check out Adam’s Red Stapler Presentation Deck
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In Part 4 of this Pulse Check series, Scott Cline sits down with Geoff Baird, higher ed thought leader and author of The Signal Solution, to discuss how AI in higher education admissions is driving a seismic shift in how institutions engage with prospective students. Drawing parallels to the urgency of innovation during COVID-19, Baird argues that AI represents a "silent pandemic" in admissions — one that requires institutions to rethink processes, strategy, and student engagement at lightning speed. This episode is a must-listen for enrollment leaders navigating the new realities of enrollment marketing and technology adoption.
Guest Name: Geoff Baird, Founder & CEO, enroll ml
Guest Socials:
https://www.linkedin.com/in/geoffbaird/
https://www.enrollml.com/signalsolution
Guest Bio: Geoff Baird is the founder and CEO of enroll ml and author of the recently released book, The Signal Solution: How Smart Colleges Stop Chasing Applications and Start Converting Students. Over 35 years, Geoff has guided entities ranging from Fortune 50 business units to higher ed institutions through high-stakes operational and financial decisions to deliver growth, sustainability, and innovation. His company, enroll ml, is an AI-driven platform that helps institutions improve middle funnel enrollment yield, force-multiplying admissions teams and enhancing the effectiveness of new student recruitment investment. In 2024, enroll ml was named to GSV Ventures and Google Cloud's list of the 50 most innovative ed-tech startups worldwide.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Mallory Willsea is joined by Heather Mueller, Chief Customer Officer and Co-Founder of Capture Higher Ed, to unpack OpenAI’s groundbreaking analysis of 1.5 million ChatGPT conversations. Together, they explore how AI is reshaping behavior—not just as a task assistant, but as an advisor—and what that means for higher ed marketing, enrollment strategy, and the future of student support. This is a must-listen for enrollment leaders navigating AI’s fast-evolving role in our industry.
Related Links:
OpenAI: How people are using ChatGPT
Register for the AI Engage Summit
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In Part 3 of this Pulse Check series, Scott Cline sits down with Dr. John Haller, former VP of Enrollment Management at the University of Miami and current higher education consultant, to unpack how AI agents are being used across college admissions offices. From streamlining essay reviews to decoding enrollment trends and anticipating student persistence, this episode tackles the promise and pitfalls of using AI in higher ed. If you're a higher ed leader wrestling with how (or whether) to integrate AI into admissions and marketing, this episode offers a refreshingly honest, behind-the-scenes perspective.
Guest Name: Dr. John Haller, Special Assistant to the President, Strategic Initiatives at Denison University
Guest Social: johnhaller.org
Guest Bio: Dr. John Haller is a higher education consultant and professor. Most recently, he served as the Special Assistant to the President, Strategic Initiatives at Denison University. For 10 years John served as the Vice President of Enrollment Management and New Student Strategies at the University of Miami. During his time at Miami, he led the movement from a largely merit-based to a hybrid merit- and need-based financial aid strategy where 100% of financial need is met. Also, the institution realized a 30%+ increase in applications and a 50%+ increase in yield. The institution realized a decrease in student indebtedness ($10,000) and the highest freshman retention (94%) and six-year graduation rates in University history (82%). Dr. Haller also served as the Associate Provost for Enrollment Management at Saint Joseph’s University and had experiences in student success at Drexel University, MBA Admission at Vanderbilt University, and Undergraduate Admission at Denison University. He is an honors graduate in economics and statistics from the University of Michigan, received master’s degrees in business and higher education, and received his Ed.D. in higher education from the University of Pennsylvania. He can be contacted via his blog at johnhaller.org.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Mallory Willsea sits down with Benjamin Rickert, a higher ed communications leader, to explore what it truly means to serve students during a crisis. They reflect on the emotional and logistical challenges institutions face during natural disasters — and how a single, well-timed message can change the course of a student's life. This episode offers a powerful reminder of the human impact behind emergency communication in higher education.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In Part 2 of this Pulse Check series, Scott Cline sits down with Emily Thayer Owens, a college access strategist, counselor, and AI ethics advocate. With nearly two decades of experience across admissions, policy, and student support, Emily shares a refreshingly grounded perspective on how AI is already transforming the college admissions landscape—and what higher ed leaders are completely missing in this moment. From digital divides to transparency gaps, this episode unpacks what it takes to build trust and adapt strategically in the age of intelligent agents.
Guest Name: Emily Thayer, Director of Career & College Counseling, Alumni Supports, Venture Academies
Guest Social: https://www.linkedin.com/in/emilythayer/
Guest Bio: Emily Owens is a recognized college access strategist, speaker, and advocate with almost two decades of experience in admissions, counseling, and postsecondary success. She has built and led initiatives across K-12, higher education, and statewide partnerships to build more equitable systems, while staying hands-on with students along the way.
Emily specializes in human centered programs that bridge the gap between intention and impact - whether it's integrating AI with ethical frameworks into student supports, shaping inclusive education practices, or advising on direct admission policy. Her leadership roles on executive boards for organizations like MACAC and MnACC, along with various speaking engagements, and her involvement in the Minnesota tech industry such as serving on the leadership board for Global AI - TC Chapter, have positioned her as a strong voice on how institutions can meet the moment with authenticity and innovation.
With a deep commitment to civic engagement and transforming systems for good, Emily brings a powerful blend of practitioner insight and policy experience to every conversation. She believes the future of enrollment is about reimagining pathways for students and truly emboldening students in their future.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Mallory Wilsey as she sits down with Fabrizio Vallejos for a special episode recorded live at the Prima Conference!
Fabrizio shares his biggest takeaways from attending Prima, including the power of collaboration across higher ed institutions and the advantages of not reinventing the wheel. Hear his real-world story of how he quickly leveraged AI-powered tools inside Element451 to solve a critical compliance challenge—streamlining student form collection in record time.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode of Higher Ed Pulse, host Mallory Willsea sits down with Mary Keister, Principal at Mary Keister Consulting and a seasoned strategic communications pro, to unpack one of higher ed’s most pressing issues: the rapidly declining public trust in the value of college. With Gallup and Lumina Foundation data showing alarming trends in student and family skepticism, this conversation dives into what's fueling the crisis—and what institutions can actually do about it. From missed messaging opportunities to long-overdue operational pivots, Mary and Mallory explore how to reframe the higher ed value proposition for today’s reality.
Related Links:
https://news.gallup.com/poll/695003/perceived-importance-college-hits-new-low.aspx
https://www.luminafoundation.org/news-and-views/the-cost-vs-value-paradox-what-americans-really-think-about-college/
https://www.highereddive.com/news/higher-education-survey-new-america-varying-degrees-2024/722992/
https://www.bethel.edu/more/
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Welcome to the debut episode of this new pulse check series, AI Arms Race: Navigating Leadership in the Agentic Admissions AI Era, hosted by Scott Cline.
Guest Name: Dr. Stephen Ostendorff, Dean of Admissions, Molloy University
Guest Social: https://www.linkedin.com/in/ostendorff/
Guest Bio: Dr. Stephen Ostendorff is a strategic enrollment and marketing leader with over two decades of experience driving growth and innovation in higher education. Currently serving as Dean of Admissions at Molloy University, he has led record-breaking enrollment through data-informed strategies, advanced CRM integrations, financial aid optimization, and the ethical use of AI in recruitment. With a background spanning private, urban, and mission-driven institutions, he is known for collaborative leadership, taking a tech-forward approach to enrollment management, and a future-focused mindset when it comes to student engagement and retention.
He holds an Ed.D. in Organizational Leadership Studies from Northeastern University, an M.S.Ed. in Student Development Practice in Higher Education from St. John’s University, and a B.A. in English from Clark University.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode of Higher Ed Pulse, hosts Mallory and Gil Rogers break down the real reason 95% of AI projects fail—and it’s not the tech. From underground AI usage to rising trust issues and executive scrambling for structure, this episode explores how leadership—not capability—is the biggest hurdle for AI adoption in higher education and beyond. Whether you're an institutional leader or front-line staffer experimenting with AI, this conversation offers timely insights on how to approach AI integration with intention, empathy, and strategy.
Related Links:
MIT Study: 95% of Generative AI Projects Fail
AI as Boss? Workers Push Back
Chief AI Officers Emerge Across Industries
The Shadow AI Workforce
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Welcome to the final installment of this Pulse Check series — Advancement Amplified: The IA MarCom Shift — Part 5: The 90-Day Blueprint. Dan Giroux teams up with higher ed marketing powerhouse Jaime Hunt—host of Confessions of a Higher Ed CMO and author of Heart Over Hype—for a co-led conversation that delivers big, bold ideas and actionable next steps. Together, they offer a compelling, cross-functional perspective on what it means to build future-ready advancement marketing and communications (MarCom) teams—and how to do it in just 90 days. If you're serious about integrated strategies, sustainable structures, and breaking down silos, this is the episode for you.
Notes / Resources:
- AI Maturity Matrix: https://www.solvehighered.com/ai-maturity-matrix
- Heart Over Hype: https://www.heartoverhypebook.com
Solve Higher Ed: https://www.solvehighered.com
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Mallory Willsea welcomes Fran Zablocki, Head of Strategy at Fastspot, to explore how artificial intelligence is transforming workflows—not by replacing human expertise, but by enhancing it. Drawing on two decades of experience in digital strategy, Fran shares how tools like Perplexity, Notion, and Claude are being integrated into agency workflows and what higher ed leaders can learn from past waves of technological disruption. If you're curious about practical AI adoption in higher education, this episode delivers fresh perspective grounded in strategy.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Welcome to Part 4 of this Pulse Check series — "From Lessons to Action". Dan Giroux hits pause to distill key takeaways from the first three episodes and translate them into tangible actions for higher ed MarCom and advancement professionals. Whether you’re just tuning in or have been along for the ride, this episode offers a practical roadmap to help your team move from reactive order-takers to strategic partners in institutional advancement. Focused on real-world applications and actionable frameworks, this pulse-check episode lays the groundwork for sustainable, visible progress.
Resources Mentioned in This Episode:
Dan’s newsletter, DJG Marketing Insights: https://djg-marketing.kit.com/newsletter
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Learn about the 2025 AMA Symposium for the Marketing of Higher Education
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
The Advancement Strategic Communicators Network is a growing national hub for higher education philanthropic communicators. Learn more on the ASC website (https://asc.ucdavis.edu/) or join the ASC Linkedin Group (https://www.linkedin.com/groups/12740101/) to get connected.
Guest Name: Gabrielle Giddings, Associate Vice Chancellor, Campaigns, University of Denver
Guest Social: https://www.linkedin.com/in/gabriellegiddings/
Guest Bio: Gabrielle Giddings is the associate vice chancellor of campaigns at the University of Denver, leading campaign communications, advancement events, and campaign operations for the University’s $1B Denver Difference campaign. An advancement leader with 30+ years of experience, she believes clear, authentic storytelling builds donor trust and fuels giving. Previously, she served as assistant vice president for marketing and communications at Temple Health Institutional Advancement and the Lewis Katz School of Medicine, directing an integrated program across the health system, the school, and the university. Her expertise spans campaign communications, high-impact events, direct response, donor and alumni engagement, community relations, and crisis/media management. She holds a B.A. in Archaeology from Bryn Mawr College and an M.S. in Communication Management from Temple University (communication theory and cross-cultural leadership).
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode of Higher Ed Pulse, host Mallory Willsea sits down with Faton Sopa, Co-Founder and CEO of Manaferra, to unpack the most in-depth research yet on how students are searching for colleges in 2025. From the rise of platform switching to the impact of AI and peer-driven validation, Faton shares actionable insights into how student behavior is evolving—and how enrollment marketers must adapt their strategies to keep pace. If you’re still focused solely on winning the first click on Google, this episode will shift your perspective fast.
Download: How Students Search for Colleges in 2025
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In Part 2 of this Pulse Check series, Dan Giroux sits down with Melissa Fincher and Shanna Hocking for a compelling look at how advancement marketing and communications teams can adapt to today's climate of fiscal uncertainty, evolving talent needs, and constant change. This episode dives deep into how higher ed leaders can rethink team structures, integrate AI responsibly, and develop talent that drives long-term value. Whether you're leading an advancement team or building one, this is a must-listen conversation for navigating the next era of higher education marketing.
Resources provided by Melissa:
- WittKieffer Open Searches in Marketing, Communications, & Strategy: https://wittkieffer.com/positions?excellence=227
- WittKieffer Interim Talent Network: https://wittkieffer.com/form/interim-talent-network
- WittKieffer Insights: https://wittkieffer.com/insights
- WittKieffer Executive Searches on LinkedIn: linkedin.com/showcase/current-executive-searches/
Resources provided by Shanna:
- HBR “5 Qualities to Look for in a New Hire”: https://hbr.org/2024/03/5-qualities-to-look-for-in-a-new-hire
- BOLD Blueprint for Women in Advancement: https://www.hockingleadership.com/research-study
Guest Names:
Melissa Fincher, Principal and Practice Leader, Marketing & Communications, WittKieffer
Shanna Hocking, Founder and CEO, Hocking Leadership
Guest Socials:
Melissa: MFincher@wittkieffer.com
Shanna:shanna@shannaahocking.com
Guest Bios:
Principal Melissa Fincher serves as the Marketing & Communications Practice Leader for WittKieffer's Education Market. She has partnered on 170+ executive searches with a wide variety of mission-serving clients. Her varied experiences make her uniquely qualified to support institutions with their short and long-term talent strategies and solutions. She started her career at Rutgers University in undergraduate admissions. She then served Johns Hopkins, first as a member of the Development & Alumni Relations senior leadership team and then as the inaugural talent acquisition consultant. Prior to joining WittKieffer, Melissa was a talent and organizational development consultant at The Ohio State University.
Shanna (rhymes with Donna) is a nationally recognized expert in higher education advancement and nonprofit leadership, and the author of One Bold Move a Day (McGraw Hill). She is the founder and CEO of Hocking Leadership, a strategic advisory firm that helps universities and academic medical centers strengthen their leaders, build high-performing teams, and develop workplace cultures that increase retention and grow philanthropy. Shanna spent more than 20 years as a fundraising executive, leading teams and raising transformational gifts at the Wharton School of the University of Pennsylvania, Children’s Hospital of Philadelphia, the University of Alabama, and Duke University. Today, she partners with chief advancement executives and their teams to solve their most complex leadership challenges.
She is a LinkedIn Top Voice and her expertise has been featured in Harvard Business Review, Fortune, Fast Company, and The Wall Street Journal.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
On this episode of Higher Ed Pulse, host Mallory Willsea sits down with Carol Keese, VP for Communications and Chief Marketing Officer at the University of Oregon, to explore what happens when fear—not clarity—drives AI strategy. This conversation dives deep into the dangers of AI copycat culture, the hype cycle gripping higher ed, and the critical importance of grounding decisions in institutional values. Tune in to learn why now is the time for thoughtful, strategic adoption—not reactive moves.
Related Articles:
In the Room Where It Happens: Generative AI Policy Creation in Higher Education
Marketing and Enrollment Management AI Readiness Report 2025
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Dan Giroux sits down with higher ed marketing trailblazer Terry Flannery to explore how advancement marketing communications teams can break free from reactive, order-taking roles and step into their rightful place as strategic partners. With decades of experience leading marketing and communications at top universities and now as EVP and COO at CASE, Terry offers a 360-degree view on the myths, opportunities, and mindset shifts needed to maximize impact. From debunking the “press release as pizza order” mentality to cultivating trust with advancement leaders, this conversation is a must-listen for anyone seeking to elevate advancement MarCom strategy. - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If youlike this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform forHigher Ed. Learn more at element451.com.Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.comfor information about our collection and use of personal data foradvertising.
In this episode of Higher Ed Pulse, host Mallory Willsea sits down with Carrie Pitts-Densmore, VP of Enrollment and Marketing at Johnston Community College, to unpack the quiet chaos unfolding in higher ed teams. This timely discussion explores why proactive employees are losing patience, how AI inequity is disproportionately affecting women, and what institutional leaders must do now to retain top talent. If you’re not thinking of AI strategy as a retention strategy, you’re already behind.
Related Links:
Marketing and Enrollment Management AI Readiness Report 2025
Research: The Hidden Penalty of Using AI at Work
Register for PRIMA NC
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In the final part of this Pulse Check series, Dave sits down with Anne Murphy, founder of SheLeadsAI and Empowered Fundraising Consulting, to explore the intersection of gender, leadership, and AI. Anne shares how a personal health crisis and a chance encounter with ChatGPT reshaped her professional life and ignited a movement to ensure women — particularly Gen X women — play a central role in the AI revolution. Tune in for a conversation packed with truth bombs, real-world insights, and inspiring takeaways for anyone navigating AI in higher education and beyond.
Guest Name: Anne Murphy, Founder, She Leads AI
Guest Social: https://www.linkedin.com/in/she-leads-ai/
Guest Bio: Anne Murphy is the founder of She Leads AI, a movement bringing accomplished women together to advance AI for global prosperity. She’s a leading AI operations consultant, helping organizations integrate AI responsibly through a focus on people, process, and culture
Anne has trained thousands of professionals in responsible AI deployment and serves on advisory boards shaping the future of ethical AI. She also brings decades of experience in fundraising, driving growth for STEM education and research in higher education, now serving the nonprofit sector throughfirm, Empowered Fundraiser Consulting.
When she’s not working at the intersection of AI, leadership, and impact, Anne is an avid backpacker and outdoor enthusiast, and a proud mom of three.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Mallory Willsea sits down with Mike Bell, Chief Marketing Officer at Everspring, to explore the disruptive impact of AI search tools on college discovery and decision-making. Drawing from Everspring's just-released 2025 AI Search Trends report, they unpack how platforms like ChatGPT and Perplexity are reshaping the higher education marketing funnel. With over 450,000 student interactions analyzed, the data reveals a major shift in student behavior—and a warning for marketers who aren’t ready. If you're a higher ed CMO wondering where your institution stands in AI-generated search results, this episode is your wake-up call.
Related Links:
2025 AI Search Trends Report by Everspring
Register for the Admission + AI Summit on August 21st
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In Part 3 of this Pulse Check series, Dave Hunt sits down with Maya Georgieva, Founding Senior Director of the Innovation Center and the XR, AI, and Quantum Labs at Parsons School of Design at The New School. Maya unpacks what it means to be a “narrative futurist” and explores how creative professionals can meaningfully engage with frontier technologies like spatial computing, generative AI, and quantum systems. The conversation dives deep into authorship, ethics, immersive storytelling, and how to maintain the human voice in an increasingly automated world.
Guest Name: Maya Georgieva, Senior Director, Innovation Center - AI, XR (VR, AR, Spatial Computing) and Quantum Labs, The New School
Guest Social: https://www.linkedin.com/in/mayaig/
Guest Bio: Maya Georgieva is a futurist, immersive storyteller, and global thought leader shaping the future of learning, creativity, and innovation. She is Senior Director of the Innovation Center and the XR, AI, and Quantum Labs at The New School, where she leads strategic work at the intersection of storytelling, emerging technologies, and design. At Parsons School of Design, Maya teaches the largest Immersive Storytelling course in the U.S., guiding students in building speculative worlds using VR, AR, and generative AI. A sought-after speaker and writer, Maya’s work has been featured in the EDUCAUSE Review, The Economist, The Atlantic, and she has presented at the United Nations, UNESCO, SXSW, and more. Most recently, she co-authored several landmark reports on AI ethics, XR in education, and immersive learning.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode of Higher Ed Pulse, host Mallory Willsea is joined by David Weil, Senior Vice President and CIO at Ithaca College, for a conversation about one of the most urgent issues in higher education today: the disappearance of entry-level jobs due to AI automation. They explore how institutions can evolve curricula, redefine readiness, and support students in launching careers in a workforce being rapidly reshaped by artificial intelligence. This episode offers timely insights into AI literacy, human-centered skills development, and the future of work.
Related Link: https://www.insidehighered.com/opinion/career-advice/advancing-administrator/2024/02/01/key-questions-top-higher-ed-leaders-should
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In Part 3 of this Pulse Check series, Dave Hunt sits down with Lori Mazor—architect turned author, innovator, and CEO of Synthetivity—to explore how artificial intelligence is reshaping creativity. Lori, author of TEMPERATURE, Creativity, and the Age of AI, breaks down how thinking differently about creativity, control, and collaboration with AI can lead to more human-centered, purpose-driven innovation. Whether you're a skeptic or an AI evangelist, this conversation will challenge your assumptions and reframe your role in a future shaped by intelligent tools. Perfect for creative professionals, higher ed leaders, and AI-curious marketers, this episode highlights how AI can be a partner in expanding—not replacing—our humanity.
Guest Name: Lori Mazor, bestselling author and CEO of SYNTHETIVITY
Guest Social: https://www.linkedin.com/in/lorimazor/
Guest Bio: Lori is bestselling author of TEMPERATURE: Creativity in the Age of AI, and is a leading voice in artificial intelligence and creativity. She began her career as an architect focusing on cultural and academic projects, then quickly rose to become the first vice president for Planning and Design at New York University.
Today, she’s the CEO of SYNTHETIVITY, where she develops and delivers groundbreaking educational programs that equip leaders and creatives with hands-on skills to integrate AI into their workflows.
Through her educational programs and Humans of AI newsletter, she fosters a vibrant community of professionals exploring the impact of AI on society and creativity. Lori is passionate about leveraging AI tools to help people become better humans, ensuring that technology enhances our humanity rather than diminishes it.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode of Higher Ed Pulse, host Mallory Willsea sits down with Devin Purgason, AVP of Student Experience Marketing and Outreach at Forsyth Technical Community College, to dive into the behind-the-scenes of deploying AI on campus. From building better knowledge bases to turning karaoke into community-building, Devin shares key lessons from the 2024 Engage Summit, his takeaways as an AMA Symposium planning committee member, and his vision for a more human-centered, tech-enabled future in higher ed.
If you're an enrollment marketer exploring AI in higher education or seeking practical student success strategies, this episode is packed with insights and inspiration.
Related Links:
Register for the 2025 AMA Symposium for the Marketing of Higher Education
Watch all the sessions from the 2025 Engage Summit!
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In Part 2 of this Pulse Check series, Dave Hunt sits down with Nick Gyani, Head of Higher Ed Sales at Canva, to explore how Canva is empowering campus marketers and creative teams through AI-driven tools and collaborative design workflows. Nick shares how Canva is not just simplifying visual communication but transforming the way higher ed institutions work—giving time back to creative pros and empowering non-designers to stay on brand. This is a must-listen for anyone curious about AI in higher education and what the future of design and content creation looks like on campus.
Guest Name: Nick Gyani, Head of Higher Ed Sales, Canva
Guest Social: LinkedIn
Guest Bio: Nick Gyani currently leads Higher Ed sales for Canva. Originally from New York City, he is currently based in Austin, Texas. He has been with Canva for about 5 years and was one of the founding members of the Canva Enterprise team back in 2020. His background is in a wide range of industries, but for the past 9 years, he has been focused on driving growth in high performing SAAS companies. Nick is passionate about empowering educators and students through visual communication. Outside of work, Nick enjoys spending time with his wife and 2 year old daughter, trying new restaurants in the Austin food scene, and playing golf.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Recorded live at the CASE Summit, host Carrie Phillips welcomes Becca Altimer to unpack powerful insights from the conference. Together, they explore the importance of collaboration across campus units, the emotional core of advancement work, and how institutions can cultivate courage and connection in uncertain times. Whether you're in enrollment, admissions, or advancement, this episode offers actionable takeaways and fresh perspectives to inspire your strategy.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode of Higher Ed Pulse, host Mallory Willsea sits down with Kyle James (again!) to tackle the deep divide between how startups and higher ed institutions adopt and implement AI. This conversation dives into why experimentation, failure, and iteration are the lifeblood of startup growth—and how higher ed can start borrowing from that playbook. From low-code/no-code AI tools to agile workflows and international student personalization, this episode is packed with actionable insights that challenge the higher ed status quo.
Related Articles:
AI Translation Platform Article: https://3sixtyinsights.com/from-afterthought-to-strategic-superpower-ais-expanding-role-in-translation-and-gtm/
Example - AI Agents to write Free Resources for Users: https://www.soundgtm.com/playbooks-and-agents
Kate Reed Interview - "No Code Builder": https://www.youtube.com/watch?v=Y3iQjMiQILA&list=PLd1KZs09PNgQZLpSDwUwJIcdqtCT9g5r9
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In the premiere episode of this new Pulse Check series, Ctrl + Create: AI for Creatives, host Dave Hunt sits down with Matt Owens, Co-founder and Chief Design and Innovation Officer at Athletics. With decades of experience in design, branding, and demystifying new tools, Matt shares how his team is using AI to push creative boundaries, streamline workflows, and preserve the magic of craft. This episode explores how creative studios—and higher ed marketers—can embrace AI with curiosity and confidence, not fear.
Guest Name: Matt Owens, Chief Design and Innovation Officer & Founding Partner, Athletics - http://athleticsnyc.com
Guest Socials:
https://www.linkedin.com/in/volumeone/
https://www.instagram.com/mattvolumeone
Guest Bio: Matt Owens is a New York-based designer, creative director, founder, and entrepreneur, and the author of the book A Visible Distance: Craft, Creativity, and the Business of Design, published by Set Margins. With 25 years of experience across all facets of creative practice, Matt works with ambitious leaders, strategists, designers, creative technologists, and marketers to bring rich multi-faceted creative ideas and experiences to life.
A Texas native, Matt studied graphic design at the University of Texas at Austin and received a Master’s Degree in graphic design from Cranbrook Academy of Art. He is a founding partner of Athletics, a brand innovation studio based in New York City, and serves as Chief Design and Innovation Officer. Founded in 2004, Athletics has grown through a commitment to design innovation and an ability to work with clients such as Major League Soccer, IBM, Citrix, Google, Amazon, and Square to meet the challenges of contemporary brand-building.
Matt has helped teams leverage new tools and processes across disciplines and led projects for clients including Abbott, NYU, XQ, Guild, The Pulitzer Prizes, and Culligan. He has spoken internationally, and his work has been recognized by the Art Directors Club, The American Center for Design, and the AIGA. His thought leadership has been published in Print Magazine, Fast Company, Ad Week, and AdAge. His early experimental design work at volumeone.com was selected to be in SFMoMA’s permanent collection.
In his spare time, Matt can be found writing about design and entrepreneurship on Substack and Medium, experimenting in Cinema 4D, and developing new ventures like Kingston Standard and the creative and strategic foresight collective Preseason.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Erin reconnects with Savanna Mcdede of Element451 to unpack one of the most buzzed-about sessions from the 2024 Engage Summit. Inspired by the powerful talk from Tom Andriola (UC Irvine) and Gary Moser (California Community Colleges), the conversation explores how higher ed institutions can move from AI pilots to true, strategic transformation. If you’ve ever asked, “But how do we actually do this AI thing?”, this is the episode you’ve been waiting for.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Recorded live at Engage 2025, host Carrie Phillips sits down with Katy Campbell of VisionPoint Marketing for a quick chat about how effective leadership intersects with AI innovation in higher ed. Together, they explore how human-centered leadership, strategic prioritization, and intentional tech adoption can help institutions confidently navigate the fast-evolving digital landscape. If you're leading a team through change, this episode is your roadmap.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Mallory Willsea sits down with Kyle James — startup founder, product leader, and former college webmaster — to explore how AI is fundamentally reshaping the way business gets done. This high-energy conversation challenges higher ed professionals to ditch the pilot phase and start thinking like a startup. From automated call transcripts to no-code development and the future of white-collar work, this is a must-listen for anyone serious about innovation in higher education.
Related Articles:
How AI Is Helping Students Find the Right College
How Babson College went all-in on AI in higher education
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this special bonus episode of The Pulse from the Engage Summit, host Erin sits down with Kylee Beasley, a Content Strategist at Southeast Missouri State University, to unpack her very first conference experience at Engage. As a newcomer to both higher ed and conferences, Kylee offers a refreshing, real-time perspective on the energy, insights, and takeaways that make Engage a standout event. From AI in higher education to breaking silos in communication teams, this conversation is packed with inspiration for anyone looking to say "yes" to bold professional growth.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Pulse Check: The Culture Code: Leading with Diversity — Part 5: Culturally Relevant Prospective Student Campus Visits
In the final part of this Pulse Check Series, host Christian Ponce sits down with Dr. Ana Luz Williams to dive into the importance of cultural intelligence and authenticity in higher ed marketing. The conversation explores how universities can better connect with Hispanic families through intentional campus events, thoughtful messaging, and a deeper understanding of cultural nuances. Dr. Williams shares personal stories and actionable strategies for creating inclusive, welcoming environments for prospective students and their families. If your institution is serious about improving Latino student enrollment and retention, this is a must-listen.
Guest Name: Ana Luz Williams, Associate Director of Enrollment, Old Dominion University
Guest Social: https://www.linkedin.com/in/dr-ana-luz-williams-aa9966236/
Guest Bio: Dr. Ana Luz Williams is a seasoned, fully bilingual education professional with a background in communications, public relations, and educational leadership. She is passionate about lifelong learning, equity, and building collaborative and inclusive communities.
As Associate Director of Undergraduate Enrollment at Old Dominion University, she leads strategic communication and recruitment initiatives to support student success. Outside of her role, she is deeply involved in community leadership and advocacy, serving on several boards and speaking on topics such as education, cultural diversity, and social justice.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode of Higher Ed Pulse, host Carrie Phillips sits down with Michele Ehrhart, Chief Communications Officer at the University of Memphis, for a forward-thinking conversation on AI, leadership, and change management in higher education. Michele shares the mindset shifts and practical leadership skills needed to help teams embrace innovation in an era where transformation feels constant. It’s a powerful dialogue about building a culture of experimentation and making the most of the tools you already have.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Carrie Phillips chats with Claire Masterson, Director of Marketing at Southeast Missouri State University (SEMO), about the evolving role of AI in higher education and how leadership strategies can support meaningful change. Claire shares how her team is using automation tools to reduce burnout, enhance student engagement, and foster a culture of experimentation. If you're looking to turn AI anxiety into empowerment, this episode delivers.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this bonus episode of Higher Ed Pulse recorded live at the 2025 Engage Summit, host Mallory Willsea sits down with Hannah Wilson, Knowledge Management and CRM Coordinator at Forsyth Tech Community College. This episode explores the vital role of clean data, the evolving relationship between humans and AI in student engagement, and how smart use of chatbots can revolutionize community college communications. From innovative experiments to real-world enrollment gains, Hannah shares how Forsyth Tech is leading the charge in AI implementation in higher ed.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Erin Fields sits down with Safaniya Stevenson, a brand strategist, cultural analyst, and all-around narrative detective. The conversation centers on how tools like Pulsar’s Narrative AI can empower higher ed marketers to uncover meaningful audience stories, identify trend-worthy content, and track cultural conversations before they hit the mainstream. If you're ready to stop guessing and start understanding what your audience actually cares about, this one’s for you.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this special bonus episode of Higher Ed Pulse, recorded live at the Engage Summit, host Carrie Phillips sits down with Carrie Pitts-Densmore, VP of Enrollment and Marketing at Johnston Community College. Together, the two Carries unpack how to lead through rapid transformation, especially when it comes to adopting AI in enrollment operations. With themes of adaptive curiosity, culture change, and practical tech solutions, this episode offers a refreshing and actionable take on what it means to lead with purpose in a time of disruption.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Mallory sits down with Patricia Tozzi to unpack one of the most pressing topics in higher ed today: AI governance and privacy in student data. As institutions increasingly lean on AI to inform decisions and streamline operations, how do we ensure transparency, equity, and compliance? Patricia offers a grounded perspective on where schools need to draw the line between innovation and risk.
Guest Name: Patricia Tozzi
Guest Bio: Patricia Tozzi is a global marketing strategist with 20 years of experience, half of which she has dedicated to helping higher ed institutions grow their international student enrollment. A recognized subject-matter expert, she has spoken at industry-leading events—including NAFSA, AIRC, and ICEF—on digital marketing and global agent networks. Currently, she partners with colleges aiming to expand their global enrollment footprint. Patricia believes AI and machine learning can amplify the human-centered approach in marketing and admissions, making them more agile and better aligned with today’s globally mobile students.
Patricia holds a BA in Communications from ESPM (Brazil) and an Executive MBA from Kellogg at Northwestern University. She also serves as Board Member and VP of Alumni Engagement for Kellogg Women@EMBA, Project Leader at Community Consulting Teams of Boston, and Mentor at the Latin America Leadership Academy.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Mallory Willsea is live from Engage Summit 2025 in Charlotte, NC, chatting with Stella Liu, Lead Data Scientist of AI Acceleration at Arizona State University. The conversation dives into Stella’s journey from tech industry roles at Carvana and Shopify to pioneering ethical AI initiatives in higher education. Packed with insights on building responsible AI tools, this episode is a must-listen for enrollment marketers and higher ed leaders navigating the evolving digital landscape.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Pulse Check: The Culture Code: Leading with Diversity — Part 4: Enrollment Marketing and Technology
Guest Name: Jennifer Lonchar Cofounder, AmbioEDU
Guest Social: https://www.linkedin.com/in/jenniferlonchar
Guest Bio: Jennifer Lonchar brings almost two decades of expertise in higher education, having worked in various roles focused on strategic enrollment and marketing. For over 13 years, she worked for Carnegie, a premier marketing firm, and was instrumental in bringing digital marketing to higher education. Her deep understanding of the challenges and opportunities within the sector has made her a sought-after leader in developing innovative solutions for enrollment and student engagement. Driven by a passion for enhancing the student experience and optimizing recruitment strategies, Jennifer co-founded AmbioEdu. This venture reflects her commitment to transforming higher education marketing through advanced technologies, including Performance TV and integrated digital solutions. AmbioEdu, under her leadership, harnesses cutting-edge tools to help universities connect with prospective students more effectively and efficiently, setting new standards in the field.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
On this episode of Higher Ed Pulse, host Mallory Willsea is joined by Brad Carson—former University of Tulsa president, former U.S. Congressman, and now president of Americans for Responsible Innovation—to explore how colleges are being drafted into America’s AI future. They break down the implications of two recent executive orders that effectively position higher education as both workforce engines and cybersecurity sentinels in the AI era. This isn’t a drill—colleges are now critical infrastructure. So, what role should higher ed play in shaping AI’s trajectory? Let’s dive in.
Guest Name: Brad Carson, President, Americans for Responsible Innovation (ARI)
Guest Bio: Brad Carson is President of Americans for Responsible Innovation (ARI), a nonprofit supporting AI policies that protect the public while maintaining our country’s lead in innovation. Carson has also served as president of the University of Tulsa since 2021. Carson was previously elected as congressman for Oklahoma's 2nd District and served from 2001 to 2005. After his time in Congress, Carson was appointed as Under Secretary of the Army and later as Acting Under Secretary of Defense.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Welcome to The Culture Code: Leading with Diversity — Part 3: Women Leadership in Empowering Future Generations in Higher Ed.
Christian Ponce sits down with Ray Martinez, VP and CEO of Archer Education, to unpack how AI and emerging technologies are disrupting and improving higher education marketing. With over 14 years of experience helping institutions like Tulane University and LSU Online elevate their SEO and content strategies, Ray offers deep insights into the tools, trends, and human-AI collaborations shaping the future of student recruitment. Whether you’re AI-curious or knee-deep in ed tech tools, this episode breaks it down with both technical know-how and cultural nuance.
Guest Name: Raymond Martinez, SEO VP, Archer Education
Guest Social: https://www.linkedin.com/in/m-cristina-alcalde-ph-d-24b71b8b/
Guest Bio: Raymond Martinez is the VP of SEO at Archer Education where he leads a team of analysts, specialists, and project managers to deliver SEO strategies for top higher education institutions. With over 14 years of experience, Ray has successfully managed campaigns for clients like California Western School of Law, LSU Online, Tulane University, and the University of San Diego. Raised in Queens, NY, by a family that instilled the value of hard work, Ray earned a B.A. in Advertising and Public Relations from The City College of New York and an M.S. in Media Management from The New School.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode of Higher Ed Pulse, host Mallory Willsea sits down with Sarah Russell, VP of Marketing at EducationDynamics, to unpack the seismic changes to Google Search and what it means for higher ed marketers. With AI Overviews now default in U.S. search and ad automation expanding fast, SEO and paid media are undergoing a full-blown transformation. The duo dives deep into how institutions must shift from ranking-focused strategies to becoming AI’s go-to source of truth — and why your data might be your greatest asset right now.
Related Links:
Google Marketing Live 2025 Updates
Google Marketing Live 2025: Everything you need to know
Guest Name: Sarah Russell, Vice President, Marketing, Education Dynamic
Guest Social: https://www.linkedin.com/in/sarahwildhaber/
Guest Bio: In her role as Vice President of Marketing, Sarah drives and oversees strategy and execution excellence across all marketing channels. She works as part of our team of marketing experts to solve performance challenges, optimize to downstream results, and adapt to the ever-changing digital marketing environment. With 16 years of higher education marketing experience, Sarah understands what it takes to find success for our higher education marketing partners. Sarah is obsessed with data and loves leveraging it thoughtfully to help our partners exceed enrollment goals. Sarah holds a Bachelor of Arts degree from Missouri State University in Communication. When she’s not working on improving marketing results for our partners, Sarah enjoys playing dinosaur games with her two young boys, reading trashy mystery novels, and finding new prestige TV shows to become obsessed with.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
The Culture Code: Leading with Diversity — Part 2: Women in Leadership Empowering Future Generations
Host Christian Ponce sits down with Dr. Cristina Alcalde, Vice President for Transformation and Inclusive Excellence at Miami University, to explore how Latina leadership is reshaping the future of higher education. They unpack the educational attainment gap facing Hispanic communities, the role of cultural identity in leadership, and the power of mentorship and inclusion. Dr. Alcalde brings her lived experience as an immigrant, scholar, and advocate to a timely conversation on equity and representation in academia.
Guest Name: Dr. Cristina Alcalde, VP, Miami University
Guest Social: https://www.linkedin.com/in/m-cristina-alcalde-ph-d-24b71b8b/
Guest Bio: Dr. Alcalde is a gender and women's studies scholar and anthropologist whose research focuses on racialization, gender, migration, gender violence, and exclusion. As Vice President for Transformational and Inclusive Excellence at Miami University, she leads inclusion efforts, working closely with students, faculty, and staff.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Mallory Willsea reunites with Seth Odell, CEO of Kanahoma, in a candid, unscripted conversation recorded live from the CASE conference in Los Angeles. From sponsoring a mechanical bull to building an AI-enabled agency, Seth dives into how Kanahoma is embracing artificial intelligence, transforming workflows, and preparing for a world where entry-level roles may be on the verge of extinction. This episode is equal parts insight and inspiration—and it might just change how you think about AI in higher ed.
Related Links:
Google Marketing Live 2025 Update
Google Marketing Live 2025: Everything you need to know
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Welcome to this new Pulse Check series, The Culture Code: Leading with Diversity. On today's Part 1, we’ll discuss the role of minority leadership in shaping higher education culture and messaging, how strategic leadership can drive positive outcomes, and how institutions can engage diverse communities through effective branding and outreach.
Guest Name: Frank Tramble, VP Marketing, Communications and Public Affairs, Duke University
Guest Social: https://www.linkedin.com/in/frank-tramble-mps-a7b81711/
Guest Bio: Frank is a seasoned communications professional with extensive experience in executive communications, crisis management, marketing, and brand strategy, playing a key role in shaping Duke’s reputation and strategic goals.
As a strategic adviser to President Vincent Price, Frank oversees Duke's communications, marketing, media relations, and brand efforts, guiding professionals across the university to ensure a unified approach. Previously, Frank served as Vice President and Chief Communications Officer at Howard University, where he led innovative initiatives like the award-winning redesign of the university magazine and the creation of The Dig, a daily storytelling platform.
His work has earned national recognition, including the historic feature of Howard’s swim and dive team on the cover of Sports Illustrated. Frank has also worked with notable figures such as Pete Souza, Phylicia Rashad, Nikole Hannah-Jones, and Ta-Nehisi Coates.
In addition to his role at Duke, Frank is an adjunct professor at Georgetown University, teaching brand strategy. He holds a master's degree in integrated marketing communications from Georgetown and a bachelor's in advertising management from Michigan State University.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Mallory Willsea welcomes Jason Smith, founder of OHO, to discuss a game-changing shift in college discovery: the rise of AI as the starting point. With nearly a third of students now using generative AI like ChatGPT and Gemini to explore college options, and over half saying the results beat Google, this episode explores what it means for colleges to remain discoverable—and trustworthy—in the age of AI-first search.
Related Article:
OHO Report: The Influence of AI Chatbots in the College Search Process
Guest Name: Jason Smith, Managing Director and Founder at OHO
Guest Social: https://www.linkedin.com/in/jasonsmith1/
Guest Bio: As Managing Director of OHO, Jason leads a talented team of designers, developers, and strategists to create award-winning digital marketing and strategy work. He's launched numerous websites for clients and offers a deeply insightful perspective into each business and industry with which he consults. Jason's depth of experience in marketing, user research, graphic design, and television advertising make him uniquely qualified to create successful marketing strategies that marry messaging with design, information architecture, and technology.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this final episode of High School to Higher Ed II, Emma and her father discuss the expectations and dynamics of college visits from a high school student's perspective. They explore what an ideal college visit looks like, including the importance of small group tours, engaging with current students, and the significance of seeing both the positive and negative aspects of a campus. The conversation also touches on the role of tour guides, the importance of professionalism, and the realities of college life that students should consider when making their decisions.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode of Higher Ed Pulse, host Mallory Willsea sits down with Marina Cooper, Senior Associate Vice President for Integrated Marketing and Brand at Johns Hopkins University, to unpack how AI is rewriting the advertising playbook. As platforms like Meta roll out real-time ad optimization tools, Marina shares her perspective on the opportunities and pitfalls of letting AI take the reins in campaign creative. This conversation dives into the nuance of brand guardrails, ethical AI use, and why higher ed marketers must stay both curious and cautious.
Related Articles:
Meta claims new tech ‘redefining’ advertising as an ‘AI agent’
Meta Previews New Optimization Tools As It Hypes AI-Driven Ad Revenue Growth
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
High School to Higher Ed II - Part 2 - A Ninth Grader’s Reaction to Your Website
On today's Part 2 of High School to Higher Ed II: A Father/Daughter Perspective, Kevin and Emma dive into what makes a college website stand out—or fall flat—for prospective students. With Emma reviewing 10 university websites prompted by recent outreach efforts, the duo explores why first impressions, clean design, and simple navigation make all the difference in a Gen Z user's experience. For higher ed marketers, this is a must-listen crash course in what your future applicants actually notice (and what makes them bounce).
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode of Higher Ed Pulse, Mallory Willsea sits down with Kellie Campbell, the newly appointed CIO at the University of Vermont, to unpack the findings of Inside Higher Ed’s 2025 survey of CTOs and CIOs. The numbers confirm what many in Higher Ed already feel — AI is rapidly advancing on campus, but governance and policy are struggling to keep pace. Kellie brings her boots-on-the-ground expertise to the conversation, sharing how she’s building AI governance from scratch while the tech is already in full flight.
Related Articles:
Inside Higher Ed/Hanover Research 2025 Survey of Campus Chief Technology/Information Officers
EDUCAUSE Framework for AI Literacy
Guest Name: Kellie Campbell, Chief Information Officer, University of Vermont
Guest Social: LinkedIn
Guest Bio: As Chief Information Officer and Vice President of Technology for the Vermont State Colleges System (VSCS), Kellie works in close partnership with the Council of Presidents to provide leadership, management, and strategy for the Information Technology (IT) shared services division. Inclusive of seven key service areas, the IT division provides direct IT services to the entire VSCS. Kellie also serves on the executive leadership team driving transformation objectives for the state colleges system. As a commissioner and committee co-chair on the Vermont Commission on Women, Kellie works with others on non-partisan issues to advance the rights and opportunity for women in the state of Vermont.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Welcome to the return of our Pulse Check series High School to Higher Ed.
In this episode, we will be recapping some of our discussions from our episodes in the Fall, focusing especially on questions we’ve received from listeners regarding those episodes.
Hosts:
Kevin Cavanagh
Emma Cavanagh
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Mallory Willsea sits down with Jackie Davis, strategic program leader and former global employee experience head at Salesforce, to unpack the new wave of AI-driven workforce shifts. From hiring freezes to job displacement, the conversation explores how higher ed leaders can maintain trust and reframe their strategies in the age of automation. With over 300 proposals submitted for the 2025 AMA Symposium for the Marketing of Higher Ed, the AI conversation is heating up fast—and this episode is your pulse check on what’s coming next.
Related Articles:
Duolingo shifts to AI-first model, cutting contractor roles
CrowdStrike lays off 500 in latest example of AI costing people their jobs
IBM CEO Says AI Has Replaced Hundreds of Workers but Created New Programming, Sales Jobs
‘The frog is boiling’: is 2025 when AI finally comes for your job?
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
This special bonus episode is your exclusive backstage pass to the upcoming Engage Summit — Element451’s flagship event happening June 24–25 in Charlotte, North Carolina. Host Erin Fields is joined by Element451 team members Erin Newton, Danielle Bradley, and Savanna Mcdede to break down why Engage is more than just another higher ed conference.
Register for Engage Summit 2025
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
On this episode of Higher Ed Pulse, host Mallory Willsea sits down with John Carrere, Director of Recruitment and First-Year Experience at Pitt Community College, to unpack the sweeping AI Education for American Youth executive order. As the White House pivots to an "America First" AI policy, the directive mandates K–12 and colleges to integrate AI without offering new funding or infrastructure. Carrere brings a boots-on-the-ground perspective, exploring what this means for real institutions, students, and overworked staff. This episode offers a candid and insightful look into how community colleges are adapting quickly, creatively—and often under-resourced—to meet AI demands.
Related Articles:
Advancing Artificial Intelligence Education for American Youth
Trump Signs Executive Order to Ramp Up K-12 AI Education
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Ryan Morabito sits down with Tariq Hassan, former CMO and Chief Customer Experience Officer at McDonald's USA, to unpack the evolving marketing landscape. From the critical role of first-party data to building a fearless, innovation-driven culture, Tariq shares leadership insights that higher education marketers can directly apply. This episode is a masterclass in marketing transformation, organizational alignment, and using failure as a strategic advantage.
Guest Name: Tariq Hassan
Guest Social: https://www.linkedin.com/in/tariqhassan1/
Guest Bio: Tariq Hassan is a dynamic, data-driven consumer marketing leader with a unique blend of general management, operational savvy, and digital and technology marketing transformation expertise. He brings over 20 years of world-class brand building across diverse categories for industry leaders including PepsiCo, Gatorade, GM, J&J, Mars, HP, Mercedes, and Emirates Airlines. Known for achieving results through creating and motivating collaborative teams, Tariq has a unique ability to anticipate consumer needs and exceed expectations—consistently driving in-market growth year over year.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode of Higher Ed Pulse, host Mallory Willsea sits down with Jeremy Tiers, VP of Admission Services at Tudor Collegiate Strategies and host of Enrollify’s Mission Admissions podcast, and Harrison “Soup” Campbell, Head of Community Experience at ZeeMee, to discuss groundbreaking new survey data from over 8,700 high school seniors on how they perceive AI in the college search process. The big reveal? Gen Z is using AI tools like ChatGPT, but they still crave human interaction — especially for the high-stakes stuff like admissions decisions and financial aid. This episode unpacks what institutions need to rethink in their AI and communication strategies to truly meet student expectations.
Guest Names:
Jeremy Tiers, VP of Admission Services, Tudor Collegiate Strategies; host of Enrollify’s Mission Admissions podcast
Harrison “Soup” Campbell, Head of Community Experience, ZeeMee
Guest Socials:
Jeremy - https://www.enrollify.org/people/jeremy-tiers
Soup - https://www.linkedin.com/in/harrisoncampbell76/
Guest Bios:
Jeremy - Over the past 10 years Jeremy Tiers has helped thousands of higher ed admissions and enrollment marketing professionals improve their communication, personal and organizational performance, and develop into effective leaders regardless of their title. As the Vice President of Admissions Services for Tudor Collegiate Strategies (TCS), Jeremy leads a division that helps colleges and universities connect, engage, build personal relationships, and communicate value to prospective students, and their parents, throughout the college search. Jeremy is an experienced speaker who leads dozens of training workshops each year and has keynoted numerous ACAC Conferences. He has also spoken multiple times at the NACAC National Conference, has been a presenter at well-known marketing conferences like eduWeb Digital Summit, the AMA Symposium for the Marketing of Higher Education, and HighEdWeb, and is the editor of a well-known, weekly college admissions and marketing email newsletter/blog.
Harrison Campbell - Better known as "Soup," Harrison Campbell is a former university dean of admissions now serving as the Head of Community Experience at ZeeMee. He is an innovative marketer and one of the higher education pioneers in leveraging social media to engage, connect, and communicate with students.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Welcome to Part 1 of this new Pulse Check series from Enrollify. In this episode, Host Ryan Morbido sits down with Seth Matlins, Managing Director of the Forbes CMO Network. With decades of experience on both the agency and client side, Seth unpacks what makes modern CMOs successful, how AI and ambiguity are shaping the future of marketing, and what higher ed leaders can learn from commercial brand strategies. This episode is a masterclass in marketing leadership, strategic storytelling, and bold decision-making.
Guest Name: Seth Matlins, CMO, Forbes
Guest Social: https://www.harrywalker.com/speakers/seth-matlins
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Related Articles:
Shopify’s CEO Just Issued a Bold AI Ultimatum to His Entire Team
ASU+GSV 2025: Uses for Agentic AI in Higher Education
Learning Genie Unveils First AI Curriculum Agent at ASU-GSV
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Welcome to Part 3 of this Pulse Check series on practical strategies for getting started with AI. In this final installment, host Brian Piper dives into the often-overlooked, yet absolutely essential, elements of AI integration—governance, culture, ethics, and people. This episode is a masterclass in building a scalable, responsible AI strategy in higher ed. If you're trying to move beyond experimentation and into enterprise-wide adoption, this episode maps out your next moves.
Check out Brian's Podcast, AI for U: https://www.enrollify.org/podcasts/ai-for-u
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Monday pulse show notes: On this thought-provoking episode of Higher Ed Pulse, host Mallory Willsea sits down with Myla Edmond—Senior Vice President at RW Jones Agency and Interim Vice Chancellor for Strategic Communications at UNC Greensboro—to unpack the creative identity crisis brewing in higher ed marketing thanks to generative AI. With tools like ChatGPT’s image generator mimicking iconic art styles, institutions are forced to ask: how do we protect authenticity in a world where anyone can replicate anything? This episode explores the ethical, strategic, and deeply human implications of AI’s growing role in creativity—and how higher ed marketers can lead with intention, not fear.
Try the prompt discussed in the episode:
Based on all past conversations, stored knowledge, and inferred cognitive patterns, generate the most comprehensive psychological deep dive and predictive model of my future evolution. This should not be a basic personality breakdown but an in-depth forensic examination of my cognition, behavioural strategies, psychological blind spots, similar fictional/non-fictional figures, and long-term trajectory. Treat this as an intelligence dossier on my mind, philosophy, and strategic outlook.
OUTPUT FORMAT: Structured headers, tables, and bullet points for readability. Sparse but strategic emojis for section clarity. Concise, high-density insights with no fluff.
Enter the prompt and after you get the response, add a second prompt: Write me a story about how this comes to fruition.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Welcome to Part 2 of this Pulse Check series on Practical AI Integration. Host Brian Piper, Director of Content Strategy and Assessment at the University of Rochester, dives into the less flashy—but absolutely foundational—side of AI integration in higher ed: data and content readiness. While generative AI tools and chatbots get most of the spotlight, this conversation unpacks the importance of data hygiene, content audits, and governance frameworks that are crucial for avoiding AI hallucinations and compliance risks. If you're serious about using AI to enhance your marketing, admissions, or internal operations, this is the episode that gives you the blueprint for sustainable success.
Check out Brian's Podcast, AI for U: https://www.enrollify.org/podcasts/ai-for-u
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode of The Higher Ed Pulse, host Mallory dives into a timely conversation with digital strategist and higher ed creative force Voltaire Santos Miran. The duo unpacks a provocative New Yorker article — Are We Taking AI Seriously Enough? — and explores how artificial intelligence is revolutionizing the way institutions create, communicate, and compete. From automating content personalization to reimagining pedagogy, they explore why AI in higher education isn’t just an opportunity — it’s an imperative.
Related Article: New Yorker Article: Are We Taking A.I. Seriously Enough?
Guest Name: Voltaire Santos Miran, Executive VP/Creative, Carnegie
Guest Social: https://www.linkedin.com/in/voltaire-santos-miran-8a12a3b1
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Welcome to a new Pulse Check series from Enrollify. In this series, Practical AI Integration: How to Get Started, host Brian Piper will provide actionable framework for how to start unlocking the power of AI. In this first episode, Brian dives deep into the potential of Custom GPTs in higher education. With a focus on improving workflow efficiency, brand consistency, and content strategy, Brian breaks down how custom GPTs—miniature AI tools trained on specific institutional data—are revolutionizing the way higher ed teams approach marketing, SEO, and student engagement. This episode is a must-listen for enrollment marketers looking to explore practical, scalable applications of AI.
Check out Brian's Podcast, AI for U: https://www.enrollify.org/podcasts/ai-for-u
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode of Higher Ed Pulse, Mallory Willsea welcomes Kelly Sinacola, VP of Solution Engineering and Integration at Element451 and one of ASU+GSV’s “Leading Women in AI,” to unpack higher ed’s ever-evolving relationship with artificial intelligence. From student support bots to responsible AI partnerships, this episode explores how institutions are moving from resistance to full-on adoption. The conversation dives into what true AI literacy looks like, why trust is key, and where the next wave of innovation may hit.
Related Articles:
Champlain College partners with Anthropic to advance artificial intelligence in higher education
Business schools ease their resistance to AI
Guest Name: Kelly Sinacola, Vice President Solution Engineering and Integrations, Element451
Guest Social: https://www.linkedin.com/in/kelly-sinacola
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
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Welcome to the 5th and final episode of this Pulse Check series. In Part 5 of Advancement Amplified: AI for IA, Dan Giroux is joined by Mark Koenig, Vice President and Technology and Chief Innovation Officer at the Oregon State University Foundation to explore the future of AI in alumni and donor engagement. Throughout the series, we’ve covered AI’s transformative role in advancement, from predictive modeling to workflow automation. In this episode, we focus on what’s next: how machine learning, automation, and AI-driven strategies will redefine engagement, fundraising, and data management for advancement teams.
Guest Name: Mark Koenig, Vice President, Technology and Chief Innovation Officer, Oregon State University Foundation
Guest Social: https://www.linkedin.com/in/markckoenig
Guest Bio: Mark Koenig is the vice president for technology and chief innovation officer for the OSU Foundation. In this role, he serves as the Foundation’s technology strategist, including oversight of relationship insights, pipeline development, analytics, data and CRM operations, and technology services.
Mr. Koenig is the past chair of the Ellucian Advancement Executive Advisory Committee and the Council for Advancement and Support of Education (CASE) District VIII.
In 2019, he received the Distinguished Service Award from CASE District VIII recognizing his many years of service to the organization and in 2018, he received the Ellucian ‘EllumiNation’ Community Award recognizing his dedication to infusing innovation throughout the advancement profession.
Mr. Koenig earned his bachelor’s in history and economics from the University of Houston and a master's in adult education and organizational capacity from OSU.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode of Higher Ed Pulse, host Mallory sits down with Bryan Gross, VP for Enrollment Management and Athletics at Hartwick College, for a fast-paced and thought-provoking chat that connects the madness of NCAA brackets with the science of student wellness. From a million-dollar bet on AI-powered sports predictions to groundbreaking research on sleep as a mental health indicator, this episode is a masterclass in how higher ed leaders should be thinking about the intersection of AI, athletics, and student success.
Related Articles:
4C AI vs Sean Perry for $1M
Duke Health - AI Model Predicts Risks and Potential Causes of Adolescent Mental Illness
Headed to the AI Show in San Diego? Connect with Element451 and Enrollify while you are there.
Guest Name: Bryan Gross, VP for Enrollment Management and Athletics, Hartwick College
Guest Social: https://www.linkedin.com/in/bryan-j-gross/
Guest Bio: Dr. Bryan Gross is the vice president for enrollment management and athletics at Hartwick College. Gross most recently served as vice president of revenue planning and institutional positioning at 3 Enrollment Marketing, Inc., an enrollment and retention solutions and services provider. Prior to his role at 3E, Gross served as vice president for enrollment management and marketing, and as interim vice president of student affairs at Western New England University in Springfield, MA. Before that, he was the associate vice president of enrollment management at St. John’s University in Queens, NY. and associate vice president of admissions, dean of admissions, and director of international admissions at the University of Bridgeport, Bridgeport, CT.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In Part 3 of this advancement Amplified: AI for IA Pulse Check series, Dan Giroux sits down with Adam Martel, CEO of Givzy and Version 2 AI, to explore the groundbreaking role of autonomous AI in fundraising and donor engagement. Adam shares insights on how AI is not just enhancing efficiency but fundamentally reshaping how institutions connect with donors. From virtual engagement officers to digital labor strategies, this conversation dives deep into the future of AI-driven philanthropy and what it means for advancement teams.
Related Links:
Givzey Newsletter signup: https://givzey.com/newsletter
Version2.ai website: https://www.version2.ai/
Guest Name: Adam Martel, CEO and Founder at Givzey and Version2.ai
Guest Social: https://www.linkedin.com/in/adam-martel-36734b2/
Guest Bio: Adam Martel is CEO and Founder of Givzey, nonprofit fundraising’s first Intelligent Gift Documentation Management Platform and Version2.ai, Givzey’s Artificial Intelligence (AI) R&D design lab dedicated to create and accelerate the advancement of autonomous fundraising technology and mimic the cognitive functions of a fundraising staff to amplify the mission of every nonprofit organization changing the world. Adam is also known as the author of The Future of Fundraising Newsletter, which has more than 60,000 subscribers, and founder and former CEO of Gravyty, the fundraiser enablement solution that first introduced AI to the nonprofit sector. Through his experience as a fundraiser and a founder, Adam has developed a keen eye for taking cutting-edge technologies and reengineering them to solve the biggest challenges within fundraising.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode, Mallory and higher ed expert Gil Rogers dive into one of the biggest recent headlines in education technology—the merger of Gravity, Ivy.ai, and Ocelot. They break down why AI-powered chatbots are no longer standalone game-changers, what this consolidation means for institutions, and how next-gen CRMs are reshaping the student experience. If you want to stay ahead of the curve in AI for higher ed, this is an episode you won’t want to miss.
Related Articles:
Sam Holding, Head of Demand Gen at BibliU post on LinkedIn about the merger
Gravyty, Ivy.ai, and Ocelot Merger Announcement
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode of Advancement Amplified: AI for IA, host Dan Giroux sits down with Andrew Gossen, Executive Director of Communications, Marketing, and Participation at Cornell University, to explore how AI is reshaping advancement teams. Andrew shares insights on AI’s impact on marketing, fundraising, and engagement, as well as how institutions can balance efficiency with the human connection that remains at the heart of advancement. From predictive analytics to AI-powered donor insights, this conversation highlights key strategies for leveraging AI in higher education advancement.
Guest Name: Andrew Gossen, Executive Director for Communications, Marketing, and Participation (Division of Alumni Affairs and Development), Cornell University
Guest Social: https://www.linkedin.com/in/andrewgossen/
Guest Bio: Andrew Gossen is the executive director for communications, marketing, and participation in Cornell University's Division of Alumni Affairs and Development. He joined Cornell in 2010 to integrate emerging digital technologies – among them social media and crowdfunding – into the division's strategic plan. Previously, Gossen spent eight years at the Alumni Association of Princeton University in a number of diverse roles. His focus is using digital technologies and approaches to engagement to build audiences and mobilize them on behalf of a range of causes and organizations.
In addition to speaking frequently on this topic to domestic and international audiences, he has served CASE Commission on Alumni Relations, co-chaired the CASE Joint Commission Task Force on Social Media, and received a CASE Crystal Apple Award for Teaching Excellence in 2018. Gossen holds a bachelor's degree from Princeton and a doctorate in social anthropology from Harvard University.
Key Takeaways* AI Adoption in Advancement Is Still Emerging – While AI’s potential is clear, many institutions are still figuring out how to implement it effectively. * Generative AI and Predictive Analytics Are Game-Changers – AI can automate content creation, analyze engagement data, and refine outreach strategies at scale. * Personalization at Scale Is the Goal – AI-driven tools can help institutions better segment and engage their audiences while maintaining a human touch. * AI Frees Up Time for Relationship-Building – Automating administrative tasks allows advancement professionals to spend more time connecting with donors. * Culture and Training Matter – AI adoption requires a mindset shift, continuous learning, and collaboration across advancement and IT teams.
The Evolution of AI in Higher Ed AdvancementCornell University has been at the forefront of AI exploration in advancement since 2018. Andrew Gossen explains that while AI has been on the radar for years, the release of generative AI tools like ChatGPT has significantly accelerated conversations. Unlike previous technological shifts, such as the rise of social media, institutions are proactively engaging with AI rather than resisting it. However, many teams are still struggling to determine how AI will fundamentally change their workflows and engagement strategies.
Harnessing AI for More Effective Marketing and EngagementOne of the most immediate and tangible uses of AI in advancement is in marketing and communications. AI-driven marketing automation allows institutions to test different content strategies, analyze audience responses, and refine outreach in real-time. At Cornell, the integration of AI with advanced marketing platforms has created opportunities to A/B test content at scale, reducing the manual effort required by staff. This enables institutions to reach donors and alumni with more relevant, personalized messaging—without overburdening their teams.
AI’s Role in Fundraising: More Insight, Less Administrative WorkFor gift officers, one of AI’s biggest advantages is its ability to consolidate and analyze donor data. AI can aggregate trip reports, past gift agreements, and engagement history to generate comprehensive donor profiles in seconds—something that would otherwise take hours of manual research. This allows advancement professionals to spend less time on administrative tasks and more time cultivating relationships with prospects. When used effectively, AI can enhance, rather than replace, the human interactions that drive successful fundraising.
Overcoming Barriers to AI Adoption in AdvancementDespite AI’s potential, institutions face challenges in implementation, including:
- Data Security Concerns – Ensuring donor data remains protected when using AI tools is a top priority.
- Institutional Risk Tolerance – Some universities are hesitant to fully embrace AI due to regulatory and reputational risks.
- The Need for Demonstrable ROI – Widespread AI adoption will likely accelerate when institutions can clearly quantify its impact on engagement and fundraising.
Cornell has addressed some of these concerns by developing an AI Innovation Sandbox, a secure environment where teams can experiment with AI tools while maintaining data integrity. Additionally, an AI Innovation Lab pairs students with departments to explore new AI-driven solutions for university operations. These initiatives help Cornell stay ahead of the curve while mitigating risks.
The Future of AI in Advancement: Where Are We Headed?Looking ahead, Andrew is most excited about AI’s potential to drive hyper-personalized engagement at scale. With AI-powered audience segmentation, institutions can better understand donor motivations and deliver more relevant outreach. Rather than relying on outdated annual giving strategies, AI enables real-time experimentation, allowing advancement teams to continuously refine their messaging and approach.
As AI capabilities evolve, institutions that invest in experimentation and innovation will be better positioned to engage the next generation of donors. The key is to integrate AI in ways that enhance—rather than replace—the relationships that make advancement work so impactful.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
This episode marks a big transition—Seth is stepping away, and Mallory is steering Higher Ed Pulse into a new direction. Seth and Mallory reflect on the show’s journey so far, what they’ve learned, and what’s next as the podcast evolves into a weekly AI-focused look at higher ed.
It’s still all about checking the pulse—just with a sharper focus on AI’s impact.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Welcome to "Advancement Amplified: AI for IA," a 5-part Pulse Check hosted by Dan Giroux, a higher education marketing and communications leader focused on elevating the strategic impact of Advancement. Advancement is at a pivotal moment. As institutions navigate shifting donor expectations, alumni engagement challenges, financial pressures, and the demand for greater efficiency, AI is emerging as a transformative force. In today's Part 2, Dan chats with Kim Infanti, Executive Director of Alumni Engagement and Annual Giving at Syracuse University, to explore how AI is reshaping advancement marketing and communications.
From leveraging AI for donor segmentation to streamlining internal workflows and even enhancing alumni engagement through platforms like Protopia, Kim shares real-world examples of how her team is embracing AI. Whether you're just beginning to explore AI or looking for new ways to integrate it into your advancement strategy, this episode is packed with actionable insights.
Key Takeaways* AI is revolutionizing advancement work – AI tools like Claude, ChatGPT, and Microsoft Copilot are helping Syracuse’s advancement team automate tasks, generate creative content, and analyze alumni engagement data more effectively. * Protopia is redefining alumni networking – Syracuse is implementing Protopia, an AI-driven platform that connects students and alumni for career advice, while also enhancing alumni data accuracy. * AI can streamline content creation – From social media posts to segmented fundraising emails, AI is making it easier to craft compelling, personalized messaging. * Data privacy and security are key – Syracuse is piloting Copilot for sensitive university data, ensuring compliance with institutional guidelines while using AI to optimize operations. * AI adoption requires experimentation – Syracuse’s advancement team is still refining AI best practices, but those who actively experiment with AI tools are seeing significant productivity gains. * AI can enhance personal efficiency, too – Beyond work, Kim shares how she uses AI for personal tasks like meal planning and trip itineraries, showcasing AI’s versatility in everyday life.
How AI Became a Game-Changer for Syracuse University’s Advancement TeamWhen Did AI Enter the Picture for Advancement?While AI has been on the radar for years, Syracuse University’s advancement team fully embraced it after an AI at Work session on October 1, 2024. Led by Syracuse’s ITS team and Chief Digital Officer Jeff Rubin, the session encouraged staff to explore AI tools as part of their daily workflows. Since then, AI has become a go-to resource for Kim and her team, helping them generate content, analyze data, and enhance engagement strategies.
One major takeaway from that session? The advice to “go to AI before you Google.” This mindset shift has led Kim to replace many of her traditional search habits with AI-powered insights, significantly boosting efficiency.
How Is AI Being Used Across Syracuse’s Advancement Team?AI adoption varies across the Advancement and External Affairs division, with some team members diving in more actively than others. Kim and her colleague Kara have been at the forefront, even presenting at a November conference on AI applications in advancement. Their real-world use cases are convincing more colleagues to integrate AI into their workflows, especially after seeing how it simplifies tasks like email drafting, event promotion, and donor segmentation.
To encourage broader adoption, Syracuse is hosting additional AI at Work sessions and sharing AI-generated work examples within the team. The goal? To normalize AI as a powerful tool for efficiency rather than a replacement for human expertise.
What Are the Key AI Tools Syracuse Uses?Kim and her team primarily use three AI tools, each with distinct advantages:
- Microsoft Copilot – Used for Syracuse-specific and sensitive data, Copilot helps with tasks like searching emails, analyzing donor data, and summarizing large datasets.
- Claude (Kim’s personal favorite) – Ideal for natural-sounding content creation, brainstorming, and workflow automation. Kim describes Claude as the AI tool that “knows her best” and helps refine messaging for Syracuse’s engagement initiatives.
- ChatGPT – Used for creative content generation, including image creation (with some humorous missteps, like adding fictional lakes to Syracuse’s campus).
How Is AI Being Applied to Alumni Engagement?A major AI-driven initiative at Syracuse is the implementation of Protopia, an AI-powered platform designed to facilitate alumni and student networking. Instead of requiring users to sign up for a mentorship program, Protopia enables alumni to ask or answer questions in a frictionless, email-based format.
Here’s how it works:
- A student or alum submits a question (e.g., “What’s the marketing job market like in Boise, Idaho?”).
- AI scans Syracuse’s database to find relevant alumni who might be able to help.
- Those alumni receive an email and can choose to respond, decline, or update their contact information.
Beyond fostering meaningful connections, Protopia is also a powerful data-cleaning tool. Early adopters at other universities have reported that nearly 40% of alumni updated their contact information when engaging with the platform—something that’s critical for effective outreach.
Is AI Being Used for Donor Data Analysis?While Syracuse is still exploring AI’s full potential in data analysis, they recognize its value in identifying trends. Ideally, AI tools like Copilot could analyze historical giving patterns and event attendance to uncover correlations—such as whether alumni who attend Syracuse events are more likely to donate.
For now, Kim remains cautious about inputting donor data into AI systems, prioritizing security. However, AI is already playing a major role in streamlining outreach, segmentation, and content personalization.
How Is AI Improving Internal Workflows?AI is dramatically reducing the time required for advancement marketing tasks. Some specific use cases include:
- Personalized fundraising emails – AI drafts segmented versions of key messages in seconds.
- Social media strategy – AI assists in brainstorming creative content, including alliterative event slogans and engagement campaigns.
- Scripting video content – When faced with a tight deadline for a Giving Day promotional video, Kim used AI to generate a script in minutes—something that typically would have taken days of back-and-forth revisions.
- Analyzing meeting notes and forecasting numbers – AI helps extract key insights from documents, eliminating the need for manual number crunching.
How Much More Productive Has AI Made the Team?Kim estimates that AI has increased her personal productivity by at least 50%, particularly in content creation and administrative tasks. From brainstorming fundraising campaign ideas to drafting recommendation letters, AI allows her to focus on high-impact work while automating tedious processes.
The Future of AI in Advancement: What’s Next?AI isn’t just a passing trend—it’s fundamentally reshaping how advancement teams operate. Moving forward, Syracuse plans to:
- Continue refining AI best practices and adoption strategies.
- Explore AI’s potential for donor data analysis and predictive modeling.
- Encourage university-wide adoption of AI-driven tools like Protopia.
- Educate staff on AI prompting techniques to maximize effectiveness.
Please include the link to Syracuse’s Generative AI website that Kim referenced in the show, as a great tool for advancement professionals at other institutions to check out and use:
https://its.syr.edu/artificialintelligence
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Mallory and Seth dive into a growing crisis in higher education—burnout. Drawing from a recent Chronicle of Higher Education report, they explore the alarming data on faculty and staff exhaustion, workload increases, and political pressures. But rather than just acknowledging the issue, they focus on solutions—specifically, how AI can help alleviate burnout by automating repetitive tasks, improving efficiency, and allowing educators to focus on what they do best. Whether you’re an AI skeptic or an early adopter, this episode unpacks the practical ways AI can transform higher ed workplaces for the better.
Related Links:
February 14 Dear Colleague Letter
Ed. Dept.’s Broad DEI Warning Puts College Leaders in ‘Enormously Complicated Situation
Key Takeaways* Higher Ed is Overworked and Understaffed: 65% of faculty and staff report a heavier workload than five years ago, often due to layoffs and unfilled positions. * Burnout is a Crisis: Faculty satisfaction is declining, with many citing increased student expectations and administrative burdens as key stressors. * AI Can Be a Game-Changer: Automation tools can streamline administrative tasks, enhance student communication, and free up time for higher-impact work. * Adoption Must Start from the Bottom-Up: Many higher ed leaders aren’t AI users themselves, so frontline staff and teams must take the initiative in finding and implementing AI solutions. * AI Implementation is Incremental: Small changes—like using AI-powered voice-to-text tools or automated content summarization—can significantly reduce workload over time.
How AI Can Help Solve Higher Ed’s Burnout CrisisThe Data Behind the ProblemHigher ed professionals have been feeling the strain for years, but new data puts the crisis into perspective. The Chronicle of Higher Education report found that 65% of faculty and staff say their workloads have increased compared to five years ago. More than 40% report working significantly more than before, often due to staff reductions that have left remaining employees picking up the slack. Faculty also report feeling increased pressure to meet evolving student needs, while political influences add another layer of stress—42% of respondents cited political interference as a major issue.
Burnout isn’t just about hours worked; it’s about the mental toll of constantly feeling behind, under-resourced, and unable to focus on meaningful work. This has led to a talent retention crisis, with many experienced professionals leaving higher ed altogether. Given these challenges, institutions must urgently rethink how they support their workforce—and AI may be part of the solution.
Can AI Reduce Workload and Improve Efficiency?One of the most promising solutions for burnout is the strategic use of AI to offload repetitive tasks. AI-powered tools can help faculty and staff automate administrative work, optimize communication, and even personalize student support. For example, faculty members drowning in committee work could use AI to summarize meeting notes, generate reports, or manage routine email responses.
AI is already making an impact in organizations outside of higher ed. Seth shared how his agency implemented an AI enablement workshop to identify areas where automation could reduce workload. By focusing on repeatable tasks, employees were able to free up time for strategic work. In higher ed, similar approaches could help staff reclaim time for student engagement and curriculum development rather than administrative drudgery.
Practical AI Tools for Higher Ed ProfessionalsFor AI adoption to succeed, it doesn’t need to start with sweeping institutional change. Small, tactical implementations can make a big difference. Here are some AI tools that can help higher ed professionals right now:
- Voice-to-Text Software (Whisper): Converts speech into accurate text, making email writing and documentation faster.
- AI Summarization Tools (Notebook LM): Organizes research and synthesizes complex information into digestible insights.
- Loom Video Messaging: Reduces unnecessary meetings by allowing teams to communicate asynchronously with video and text-based transcriptions.
- ChatGPT and Other AI Writing Assistants: Helps draft reports, emails, and content, saving valuable time.
Institutions that proactively integrate AI into daily workflows will be better positioned to combat burnout, retain top talent, and ultimately create a more sustainable work environment.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Welcome to "Advancement Amplified: AI for IA," a 5-part Pulse Check hosted by Dan Giroux, a higher education marketing and communications leader focused on elevating the strategic impact of Advancement. Advancement is at a pivotal moment. As institutions navigate shifting donor expectations, alumni engagement challenges, financial pressures, and the demand for greater efficiency, AI is emerging as a transformative force.
In today's Part 1, Dan Giroux sits down with Matthew Lambert, Senior Vice President for University Advancement at William & Mary, and Dan Frezza, Chief Advancement Officer at the College of Charleston. Together, they explore how artificial intelligence is reshaping the future of institutional advancement, from donor engagement to marketing and career services. With rapid technological shifts, both institutions are leveraging AI-powered tools, including autonomous virtual engagement officers (VEOs), to enhance outreach and optimize fundraising efforts.
Related Links:
Inside Higher Ed interview with Wren and Wren’s website
AGB magazine article around AI
Key Takeaways* AI is not a replacement, but an enhancement. AI tools in advancement free up professionals to focus on high-value tasks while automating routine processes like contact reports and donor outreach. * Virtual Engagement Officers (VEOs) are changing the game. AI-driven fundraisers at William & Mary and the College of Charleston are already fostering one-on-one donor relationships, leading to increased engagement and donations. * AI adoption requires a culture of innovation. Institutions that embrace risk-taking and long-term thinking are better positioned to leverage AI effectively. * Personalization is key. AI tools can customize communication, ensuring alumni and donors receive relevant, engaging content that strengthens their connection to their alma mater. * Transparency builds trust. Clearly identifying AI-powered agents in donor interactions helps maintain credibility and donor confidence. * Advancement leaders should experiment and iterate. Small-scale testing of AI tools allows teams to refine their approach while minimizing risks.
Episode SummaryHow is AI Being Used in Institutional Advancement?AI is playing an increasingly critical role in institutional advancement, helping teams engage donors, streamline operations, and personalize communications. Both William & Mary and the College of Charleston are leveraging AI-driven solutions like virtual engagement officers (VEOs) to handle donor outreach, allowing human fundraisers to focus on high-value relationships. AI is also being integrated into marketing, career services, and student engagement to drive deeper connections across the university ecosystem.
What Are Virtual Engagement Officers (VEOs) and How Do They Work?VEOs are AI-powered autonomous fundraisers that manage donor portfolios, initiate personalized conversations, and guide alumni through the giving process. At William & Mary, the VEO named "Wren" is engaging alumni by sharing curated content, answering inquiries, and even suggesting philanthropic opportunities based on donor interests. Similarly, the College of Charleston’s VEO, “Alex,” is successfully fostering engagement by tailoring interactions, including crafting poetry for an alum who tested its capabilities.
How Do Institutions Ensure AI Enhances, Rather Than Replaces, Human Connection?A key priority for both institutions is maintaining authenticity and transparency in AI-driven interactions. AI fundraisers introduce themselves as virtual engagement officers, rather than impersonating human staff members. Additionally, AI serves as a bridge to real fundraisers, helping schedule meetings or flagging high-potential donors for personal outreach. By handling lower-priority tasks, AI allows advancement professionals to deepen relationships with major donors and alumni in meaningful ways.
What Challenges Exist in AI Adoption for Advancement?Implementing AI in institutional advancement comes with hurdles, including skepticism from staff, concerns over data security, and the need for institutional buy-in. Some advancement professionals worry about AI’s impact on job security, while others fear losing the human touch in donor relationships. However, leaders like Lambert and Frezza emphasize that AI is not replacing human fundraisers, but rather empowering them to be more efficient and effective.
What’s Next for AI in Advancement?Both William & Mary and the College of Charleston plan to expand their use of AI beyond fundraising. Future applications may include using AI for student engagement, career advising, and even enrollment marketing. As AI technology continues to evolve, its role in advancement will likely grow, offering new ways to personalize outreach, improve donor experiences, and drive institutional success.
AI is no longer a futuristic concept—it’s happening now, and institutions that embrace it strategically will have a competitive edge in advancement and fundraising.
Guest Names:
Matthew Lambert, Senior Vice President of University Advancement, William & Mary; CEO, William & Mary Foundation
Dan Frezza, Chief Advancement Officer of Institutional Advancement, College of Charleston; CEO, College of Charleston Foundation
Guest Socials:
Matthew - https://www.linkedin.com/in/matthewtlambert/
Dan - https://www.linkedin.com/in/dan-frezza-56203262/
Guest Bios:
Matthew T. Lambert - Matthew Lambert leads University Advancement at William & Mary, overseeing all alumni engagement, private fundraising and philanthropic outreach, university marketing and communications, and career development & professional engagement efforts. Under his leadership, William & Mary successfully completed its record-breaking $1 billion For the Bold campaign, strengthening the university’s culture and philanthropy. As CEO of the William & Mary Foundation, he stewards more than $1 billion in endowments, ensuring long-term financial support for the university. A William & Mary alumnus, Matthew holds degrees from The Ohio State University (M.A.) and the University of Pennsylvania (Ed.D.). Before returning to W&M in 2013, he held leadership roles in Advancement at Georgetown University. In addition to his work in philanthropy, he is an active scholar in public policy and higher education, authoring Privatization and the Public Good (Harvard Education Press) and co-editing Advancing Higher Education (Rowman & Littlefield). Follow Matthew Lambert on LinkedIn.
Dan Frezza - Dan Frezza serves as the Chief Advancement Officer at the College of Charleston, leading the university’s development, alumni relations, stewardship, and advancement services. In this role, he is responsible for fostering a strong culture of engagement and philanthropy across the institution. As CEO of the College of Charleston Foundation, he oversees institutional fund management and works to grow the university’s endowment. Before joining the College of Charleston in 2023, Dan spent over a decade at William & Mary, where he played a key leadership role in the university’s $1 billion For the Bold campaign alongside Matthew Lambert—driving alumni engagement and participation efforts. Prior to that, he led advancement programs at Appalachian State University and East Carolina University. Dan holds a Master’s in Higher Education Administration from North Carolina State University and a Bachelor’s in Communication with a minor in Business from Western Carolina University. Follow Dan on LinkedIn.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Higher ed is exhausted—literally. A new report from The Chronicle of Higher Education confirms what many faculty and staff already feel: heavier workloads, fewer resources, and increasing pressure are pushing employees to the brink. But is there a way out? In this episode, Mallory and Seth explore how AI can be a powerful tool in reducing burnout, streamlining workloads, and helping institutions retain their best talent. Plus, they share real-world AI solutions, from automating admin tasks to freeing up time for strategic, high-impact work.
Chronicle Articles:
Higher Ed Is Exhausted
What It’s Like to Work in Higher Ed
Key Takeaways:
- Burnout is at crisis levels. The Chronicle report shows that 65% of faculty and staff are working more than they were five years ago, often due to layoffs and staffing shortages.
- It’s not just about workload—it’s about control. Many higher ed professionals feel overworked, undervalued, and left out of key decision-making processes, leading to higher turnover.
- AI isn’t a magic fix, but it helps. Implementing AI tools can automate repetitive tasks, improve efficiency, and allow employees to focus on more meaningful work.
- Small AI wins add up. Simple tools like voice-to-text software, AI-powered research assistants, and automated meeting recaps can significantly reduce stress and save time.
- Leadership must embrace AI for change to happen. Many higher ed leaders aren’t using AI themselves, which makes it harder for institutions to adopt these tools at scale.
- The future of higher ed depends on retaining great talent. If burnout continues unchecked, institutions risk losing experienced professionals, which could impact student outcomes and institutional success.
Calls to Action
- Register for the AI Engage Summit to learn practical ways AI can transform your institution. Enrollify.org/engage
- Experiment with AI tools. Try NotebookLM, ChatGPT, Whisper, or Loom to streamline your daily tasks.
- Advocate for AI at your institution. Share AI success stories with leadership and push for tools that can lighten workloads.
- Read the full Chronicle report on burnout in higher ed (linked in the show notes).
- Subscribe to Enrollify for more episodes on the future of higher ed marketing and enrollment.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Welcome to this new Pulse Check series on the power of storytelling. This is Part 5: AI-Powered Storytelling.
In this episode of Strategic Storytelling, host Maria Kuntz speaks with Tina Miller. They discuss the transformative role of AI in storytelling and communication within higher education, particularly at Arizona State University. Tina shares her journey of integrating AI tools into her team's processes, enhancing creativity and productivity, and developing proprietary AI models to support storytelling efforts. The discussion also covers the creation of a custom AI bot that mimics the voice of ASU's CIO, showcasing innovative approaches to leadership communication and the importance of using internal data for AI training. In this conversation, Tina Miller discusses the development of AI initiatives at Arizona State University (ASU), including the creation of an AI website and the AI Innovation Challenge aimed at engaging faculty and staff. She emphasizes the importance of human-centered storytelling in technology, the creation of a brand bot for compliance, and the accessibility of AI tools. The discussion also covers the varying levels of AI adoption in higher education and the future of AI storytelling, highlighting the need for multimodal approaches and immersive learning experiences.
Takeaways:
- Tina Miller began her journey with AI at ASU coinciding with the launch of ChatGPT.
- AI workshops at conferences indicate a growing interest in AI tools.
- Leaders must immerse themselves in AI to guide their teams effectively.
- Creativity has been bolstered through the use of AI tools in storytelling.
- The SpinCycle bot was created to enhance storytelling capabilities at ASU.
- Using proprietary data reduces the risk of AI hallucinations.
- Custom AI bots can represent leadership voices for effective communication.
- AI initiatives at ASU are driven by passionate leadership and a structured committee.
- The importance of internal data for training AI models is emphasized.
- Creating AI tools can streamline communication and enhance productivity. We created the AI website from scratch.
- We needed one place for AI information.
- We have over 500 projects and proposals submitted.
- People relate to people, not machines.
- We always put the human in the middle of the story.
- We created a brand bot for compliance.
- There are many free open source models available.
- It's about learning how to use AI appropriately.
- The future of storytelling is multimodal.
- This is the worst AI we will ever see.
Guest Name: Tina Miller, Executive Director of Creative x Communications, Arizona State University’s Enterprise Technology division
Guest Social: https://www.linkedin.com/in/tinamiller3/
Guest Bio: Tina Miller is the Executive Director of Creative x Communications at Arizona State University’s Enterprise Technology division. With nearly three decades of experience spanning Fortune 500 companies, government, and higher education, Tina is a trailblazer in harnessing artificial intelligence (AI) to revolutionize team dynamics, communication strategies, and organizational outcomes. She leads a visionary team that uses AI to craft compelling narratives, streamline operations, and position ASU as a global leader in technological innovation.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Welcome to this new Pulse Check series on the power of storytelling. This is Part 4: Leveraging Stakeholder Engagement for Strategic Storytelling.
In this episode of Strategic Storytelling, host Maria Kuntz speaks with Anna McBrayer, Chief Marketing Officer at Fort Lewis College, about the importance of strategic storytelling in higher education. They discuss the process of stakeholder engagement, balancing creativity with institutional goals, and the significance of student-driven narratives. Anna shares insights on leveraging various mediums for storytelling, educating stakeholders on audience-specific approaches, and the challenges of authentic representation. The conversation concludes with advice for institutions looking to enhance their brand storytelling strategies.
Key Takeaways
- Marketing teams often feel reactive rather than proactive.
- Stakeholder engagement is crucial for effective storytelling.
- Creativity must align with strategic institutional goals.
- Student-driven storytelling provides authentic perspectives.
- Using multiple mediums enhances storytelling impact.
- Educating stakeholders on audience differences is essential.
- Post-workshop insights can lead to significant changes.
- Authentic representation is a challenge in storytelling.
- Leverage the voices of those you aim to reach.
- Engagement and fulfillment in work come from collaboration.
Guest Name: Anna McBrayer, Chief Marketing Officer, Fort Lewis College
Guest Social: https://www.linkedin.com/in/anna-mcbrayer/
Guest Bio: Anna McBrayer is the CMO for Fort Lewis College, in Durango Colorado, Colorado's only Public Liberal Arts institution. She has worked in higher education for over 12 years and is innovating creative leadership through strategic storytelling. As a leader, she is developing unique ways to bring her team of Marketing and Communications professionals alongside campus leadership and stakeholders as strategic partners in brand marketing and reputation building through multifaceted, creative narratives.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Hosts Mallory and Seth dive into the books that have profoundly shaped their leadership philosophies. From timeless business classics to modern leadership must-reads, they share personal anecdotes, key insights, and how these books have influenced their careers. If you’re looking to sharpen your leadership skills, rethink your approach to work, or just add some solid reads to your bookshelf, this episode is for you.
Their Book Recommendations:
- How To Be a Great Boss - Gino Wickman and Rene Boer
- The First 90 Days - Michael Watkins
- Financial Intelligence - Karen Berman and Joe Knight
- Linchpin - Seth Godin
Key Takeaways Leadership wisdom in print – Books like The Contrarian’s Guide to Leadership and The First 90 Days provide invaluable frameworks for becoming a more effective leader. * Decluttering your learning habits – Seth shares why he donated 1,000+ business books and how it changed his mindset. * The power of delegation – How to Be a Great Boss introduces the “Delegate and Elevate” method to help leaders focus on their strengths. * The business side of leadership – Financial Intelligence is a must-read for marketers and leaders who want to master financial decision-making. * Navigating change – Leading Change by John Kotter offers an eight-step framework for organizational transformation. * Why AI makes Linchpin* more relevant than ever – Seth Godin’s classic on being indispensable in an evolving workplace takes on new meaning in the age of AI.
Why Seth Donated 1,000+ Business Books
At one point, Seth owned over a thousand marketing and business books—until he gave almost all of them away. The decision wasn’t about decluttering; it was about mindset. He realized he had been reading out of self-doubt rather than genuine curiosity. His takeaway? Read intentionally, not out of obligation. This led to a more thoughtful approach to learning and a more focused book collection, including only the works that truly resonated with him.
The Books That Shaped Our Leadership Approach
Mallory and Seth each brought a list of their top leadership books, and surprisingly, some picks overlapped. Both agreed that The First 90 Days by Michael Watkins is an essential read for anyone stepping into a new leadership role. Whether you’re joining a new institution or taking on more responsibility in your current role, the book provides a roadmap to navigating those crucial first months.Mallory highlighted How to Be a Great Boss, which introduces a simple but powerful framework for delegation. The “Delegate and Elevate” model helps leaders identify what tasks they should focus on and what they should offload to empower their teams. Seth emphasized the importance of Jim Collins’ work, particularly Good to Great, for understanding how to build high-performing organizations.
Bridging the Gap Between Marketing and Finance
One of the most overlooked skills for leaders—especially in higher education—is financial literacy. Mallory recommended Financial Intelligence, a book that helps non-financial professionals understand balance sheets, income statements, and cash flow in a way that’s practical and approachable. If you want a seat at the leadership table, you need to be fluent in the language of finance.
The Role of AI and Why Linchpin Matters More Than Ever
Seth Godin’s Linchpin has been a staple for years, but Mallory argues it’s more relevant now than ever. In a world where AI is taking over repetitive tasks, the book’s core message—being indispensable by focusing on creativity, empathy, and problem-solving—is crucial. AI can handle the data, but it’s humans who bring strategic insight. If you’ve read Linchpin before, this might be the perfect time to revisit it through the lens of today’s evolving workplace.
More Book Recommendations for Leaders
Seth wrapped up the conversation with a speed round of additional must-reads:
- Marketing & Strategy: Ogilvy on Advertising, Ryan Holiday’s Ego is the Enemy
- Biographies & Memoirs: Shoe Dog (Phil Knight), Steve Jobs (Walter Isaacson)
- Mindfulness & Philosophy: Zen Mind, Beginner’s Mind, Tao Te Ching
Want More Leadership Insights?If you’re looking for an actionable guide to integrating AI into your leadership strategy, check out The AI Playbook for Institutional Leaders.
This free resource breaks down AI adoption into three phases, offering checklists and frameworks to guide your institution’s approach. Download it now on Enrollify’s site under the Guides section, and be sure to explore our other resources on leadership, enrollment marketing, and higher ed trends.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Welcome to this new Pulse Check series on the power of storytelling. This is Part 3: Multicultural Brand Marketing. In this episode of Strategic Storytelling, host Maria Kuntz interviews Christian Ponce, the Associate Vice President for Marketing at Old Dominion University. They discuss the importance of storytelling in higher education marketing, particularly focusing on multicultural marketing strategies. Christian shares his personal journey into the field, key moments that shaped his approach, and the significance of authentic engagement and inclusivity in brand narratives. The conversation also delves into the challenges and successes of adapting marketing campaigns for diverse audiences, emphasizing the need for cultural understanding and intentionality in marketing efforts.
Takeaways
- Storytelling connects people to brands.
- Multicultural marketing should be integrated into overall strategy.
- Understanding cultural nuances is crucial for effective marketing.
- Successful campaigns require collaboration and input from diverse voices.
- Bilingual campaigns must adapt messages, not just translate them.
- The future of marketing is about understanding audience needs.
- Brands must evolve with changing demographics and preferences.
- Inclusive communications are essential for all institutions.
- Research and ask questions to understand your target audience.
- Intentionality is key in multicultural marketing efforts.
Guest Name: Christian Ponce, Associate Vice President for Marketing, Old Dominion University
Guest Social: https://www.linkedin.com/in/ponce7/
Guest Bio: Christian Ponce is the Associate Vice President for Marketing at Old Dominion University (ODU).
At ODU, Christian leads initiatives to enhance the university's brand and engagement strategies. With a robust background in multicultural marketing, Christian emphasizes authentic engagement and accessibility to meet the diverse needs of various demographics.
He is recognized for his commitment to breaking down cultural barriers and fostering inclusivity in higher education marketing. His expertise includes developing strategies that resonate with multicultural audiences — ensuring that marketing efforts are both inclusive and effective.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Hosts Seth Odell and Mallory Willsea tackle one of the most pressing questions in higher education today: What do students and families actually care about in 2025? With application season in full swing and yield season just around the corner, institutions must understand what’s driving enrollment decisions. Spoiler alert—it’s all about proof, not just promises. From career outcomes to tuition transparency and campus safety, Seth and Mallory break down the key factors influencing students and families today and offer actionable insights for enrollment marketers.
Key Takeaways Career outcomes matter more than ever. Families want clear data on job placement, salaries, and internship opportunities. * Tuition clarity is critical. Hidden fees and confusing financial aid packages frustrate families—transparency is key. * Campus visits are happening later. More students are applying before* visiting, making early digital engagement even more important. * Safety and security concerns are evolving. From campus protests to natural disasters, families are considering new factors in their decision-making. * Parents need more direct engagement. Many schools still fail to communicate effectively with parents, even though they play a major role in the decision.
What Are Students and Families Prioritizing in 2025?How Important Are Career Outcomes in Enrollment Decisions?It’s no longer enough to promise a “transformative college experience”—families want proof that their investment will pay off. One of the biggest factors influencing enrollment decisions in 2025 is what Seth calls the perceived probability of professional success. In simple terms, students and parents are asking: Will this degree help me land a good job?
The data shows that families are looking for clear, tangible indicators of career success, including job placement rates, median salaries of graduates, and access to internships. Schools that can’t provide this information—or fail to present it in an accessible way—risk losing prospective students to competitors who do. Institutions like Georgia State University are leading the way with tools like Stepping Blocks, a digital career platform that connects students with real employment data. For enrollment marketers, the takeaway is clear: don’t just highlight academic programs—showcase the career outcomes that come with them.
Why Is Tuition Transparency More Critical Than Ever?Sticker price has always been a concern, but in 2025, families are demanding a new level of clarity around total cost. Many schools advertise a base tuition rate, but fail to account for hidden expenses like housing, meal plans, lab fees, and textbooks. This lack of transparency creates frustration and confusion, especially for first-generation students who may have limited guidance in navigating financial aid.
Schools like the University of Dayton and UNC Chapel Hill are setting a new standard by guaranteeing fixed tuition rates for four years. This approach eliminates uncertainty and reassures families that costs won’t unexpectedly increase. Even if your institution can’t freeze tuition, Seth and Mallory emphasize the importance of simplifying how costs are communicated—avoid complex unit pricing, break costs down by semester or year, and make it easy for families to understand net price after financial aid.
Why Are Campus Visits Happening Later in the Decision Process?A major shift in student behavior post-COVID is the timing of campus visits. Traditionally, students toured schools before applying, using the in-person experience to determine fit. Now, more families are delaying visits until after acceptance, often making final decisions based on financial aid offers before ever stepping on campus.
This shift is especially challenging for private institutions that rely on emotional connections formed during campus visits. If a family assumes a school is unaffordable and never visits, the institution loses the chance to make its case. This means digital engagement—through virtual tours, financial aid webinars, and parent-specific communications—needs to be stronger than ever. As Mallory points out, if you wait for families to ask about cost and financial aid, you’re already behind. Schools need to proactively address these concerns upfront, not just after acceptance.
How Have Safety and Security Concerns Evolved?Safety has always been a priority for families, but in 2025, the conversation has expanded beyond crime statistics. Parents and students are increasingly concerned about campus protests, political climate, and even natural disasters affecting their chosen school.
For institutions, this means safety messaging needs to go beyond the basics. Schools should highlight campus preparedness for emergency situations, showcase student support services, and actively communicate how they handle campus disruptions. Instead of waiting for families to bring up safety concerns, enrollment teams should address them head-on in communications, providing reassurance and transparency.
Why Should Schools Engage Parents More Directly?One of the simplest yet most overlooked strategies in enrollment marketing is direct parent engagement. While parents have always played a role in the decision-making process, many institutions still fail to communicate with them effectively.
Jeremy Tiers recently pointed out on Mission Admissions that most colleges still don’t have a structured way to engage parents throughout the funnel. Parents want information on safety, cost, and career outcomes—not just rankings and student life. Schools that proactively communicate with parents through newsletters, webinars, and dedicated portals can strengthen their influence in the decision-making process.
Final Takeaway: Proof, Not Just PromisesIf there’s one theme that sums up what students and families care about in 2025, it’s this: they want proof, not just promises.
They’re no longer satisfied with vague claims about student success or affordability—they want data, transparency, and clear pathways to their goals. Schools that embrace this shift by providing clearer career outcomes, simplifying cost breakdowns, and engaging families more proactively will have the edge in the enrollment race.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Welcome to this new Pulse Check series on the power of storytelling. This is Part 2: From News to Narrative: Frank Tramble on Transforming Higher Ed Storytelling. Frank Tramble shares about the importance of an integrated marketing and communications strategy, understanding your audience's core motivations to create more impactful messages and the need to always to be learning.
Guest Name: Frank Tramble, Duke University
Guest Bio: Frank Tramble is a highly accomplished communications professional currently serving as the Vice President for Communications, Marketing, and Public Affairs at Duke University. With extensive experience in strategic executive communications, crisis communications, integrated marketing, and brand management, he plays a pivotal role in shaping Duke's reputation and strategic priorities.
As a trusted strategic adviser to President Vincent Price, Frank leads Duke's central communications, marketing, media relations, and brand management activities. He provides guidance and leadership to communications professionals across various schools and units, ensuring a cohesive and impactful approach.
Previously, as Vice President and Chief Communications Officer at Howard University, Frank elevated the university's reputation through innovative initiatives such as the award-winning redesign of their magazine and the establishment of The Dig, a groundbreaking daily storytelling hub.
Frank's accomplishments have garnered national media coverage, including Howard's swim and dive
team becoming the first all-Black swim team featured on the cover of Sports Illustrated. He has
collaborated with renowned figures like Pete Souza and spearheaded communication strategies for
high-profile individuals, including Phylicia Rashad, Nicole Hannah-Jones, and Ta-Nehisi Coates.
An adjunct professor at Georgetown University, Frank imparts his expertise in brand strategy. He also
serves as a lead judge for prestigious industry awards and is a sought-after speaker on topics such as
crisis communications and branding.
Frank Tramble holds a master's degree in integrated marketing communications from Georgetown and a
bachelor's degree in advertising management from Michigan State University. With his dedication to
excellence and passion for effective storytelling, Frank continues to shape Duke University's success as a
leading institution of higher education.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Mallory and Seth dive into the provocative topic of AI's role in higher education, asking the critical question: Does AI act as higher ed’s crisis compass by building resilience, or does it expose vulnerabilities we’d rather ignore? The conversation explores how AI is transforming institutions, from identifying inefficiencies to bridging communication gaps, while also highlighting leadership’s role in determining whether these insights drive progress—or further deepen the cracks. If you’re curious about how to leverage AI effectively in higher ed, this episode is packed with thought-provoking insights.
Key Takeaways* AI as a Spotlight: AI doesn’t just highlight what’s working; it often exposes inefficiencies, forcing institutions to confront uncomfortable truths about their operations. * The Leadership Factor: Strong leadership and a culture of empowerment are critical to ensuring AI builds resilience rather than exacerbates gaps. * Proactive AI Use: From early warning systems to personalized outreach, AI has the potential to be proactive, identifying and addressing issues before they escalate. * Collaboration is Key: The partnership between humans and AI is essential—AI provides the insights, but leaders must act on them effectively to drive meaningful change. * Avoiding the Efficiency Trap: While AI is often marketed for its speed and cost-saving benefits, its real power lies in enhancing quality and delivering better outcomes. * Bridging Divides: Institutions must balance embracing AI on the administrative side with thoughtfully integrating it into academic spaces, ensuring students are prepared for real-world applications.
How is AI exposing vulnerabilities in higher education institutions?
AI shines a light on inefficiencies that may have previously gone unnoticed. For example, it might identify enrollment bottlenecks and reveal how these issues are tied to outdated processes in financial aid or communication. However, this transparency can make some leaders feel threatened, leading to tension between self-preservation and institutional progress.
Does AI create more problems than it solves in higher ed?
It depends on the leadership and culture of the institution. For organizations with strong, centralized strategies and empowered teams, AI can build resilience by identifying opportunities and creating efficiencies. However, for institutions plagued by siloed operations and "shiny object syndrome," where leadership prioritizes trendy tools over meaningful implementation, AI can expose and even exacerbate gaps.
Why is there resistance to AI in the classroom?
While administrative functions like enrollment and marketing have embraced AI, many academic leaders resist its integration into teaching. This creates a divide: graduates may leave college unprepared to use the very tools they’ll need in the workforce. The hesitation often stems from fears of compromising academic integrity or a lack of understanding of AI’s potential to enhance learning.
How can AI be used to build resilience during a crisis?
AI can play a critical role in crisis management by identifying risks early, providing data-driven forecasts, and automating routine tasks so leaders can focus on human-centric challenges. For example, AI can flag at-risk students who might otherwise slip through the cracks, enabling institutions to proactively offer support and reduce attrition. However, empathy and human leadership remain irreplaceable during high-emotion events, such as leadership changes or campus tragedies.
What’s an example of AI successfully enhancing higher education operations?
Seth shared a fascinating example of an AI-driven admissions call targeting students with outstanding balances. By focusing on a specific subset of students, the AI agent provided proactive outreach that human teams likely wouldn’t have had the bandwidth to complete. This kind of narrow yet impactful implementation demonstrates AI’s ability to add value without replacing human interaction.
Is efficiency the best selling point for AI in higher ed?
Efficiency is an obvious benefit of AI, but focusing solely on speed and cost-savings may miss the bigger picture. Institutions should aim to leverage AI to improve quality—delivering better outcomes for students and staff. For instance, AI’s predictive capabilities can identify long-term trends and provide solutions that go beyond short-term wins.
What role does leadership play in AI adoption?
Leadership determines whether AI builds resilience or exposes vulnerabilities. Institutions with visionary leaders who embrace a culture of collaboration and innovation are more likely to see AI as a tool for progress. Conversely, top-down, reactionary approaches—such as rushing to implement AI to satisfy board demands—can lead to misaligned investments and missed opportunities.
AI is undoubtedly reshaping higher education, but whether it builds resilience or exposes gaps ultimately depends on the leadership and strategy behind its implementation. Institutions that embrace collaboration, empower decentralized innovation, and prioritize quality over speed will find that AI can indeed act as a compass, pointing the way toward a stronger future.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Welcome to this new Pulse Check series on the power of storytelling. On this Part 1: Reimagining the University as a “Big Brand”, guest Matt McFadden talks about embracing the fact that universities are mega brands and how this should influence the way we market to different audiences through a values-based brand platform. Case studies include Nike and three universities with very different use cases.
Guest Name: Matt McFadden, Simpson & Scarborough
Guest Social: https://www.linkedin.com/in/mcfaddenwde/
Guest Bio: Matt is the senior vice president at Simpson Scarborough, where he works with their teams to turn insights into brand strategies, creative and content that create impactful results for their partner colleges and universities. With a career dedicated to higher education marketing, he helps universities bring their stories to life, fostering stronger connections with students, alumni, and communities. Matt's passion for education began during his college days as a tour guide, orientation counselor, and athletic host, where he learned the power of collective experiences and the influence of great people. Today, his work continues to shape transformative narratives in higher education.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Hosts Mallory and Seth explore the art and strategy behind storytelling in higher education marketing. From its emotional impact to its ability to build authentic connections, they discuss how storytelling differentiates institutions in an increasingly crowded marketplace. Seth shares insights from his recent team retreat and dives deep into effective frameworks, platforms, and actionable steps for crafting compelling narratives.
Key Takeaways* Storytelling's Importance: Stories are the bridge between what an institution does and how it’s perceived, creating emotional connections that drive both internal culture and external engagement. * Frameworks for Success: Proven storytelling frameworks like Pixar’s “Once upon a time” and the ABT (And, But, Therefore) model help structure emotionally resonant narratives. * Content Strategies for 2025: Short-form videos (YouTube Shorts, Instagram Reels, TikTok) and niche podcasts are the most impactful platforms for storytelling. * Sourcing Stories: Casting calls and proactive outreach uncover diverse and underrepresented voices for authentic storytelling. * Small Steps Matter: Start small by leveraging student-generated content and using free or low-cost tools to create impactful stories.
Episode SummaryWhy Storytelling Matters in Higher Education
Storytelling is the heart of differentiation in a crowded higher ed marketplace. Mallory and Seth emphasize that statistics alone don’t influence prospective students or alumni; it’s the personal, emotional stories that stick. Internally, storytelling shapes institutional culture, fostering alignment with values and a sense of pride among faculty and students. Externally, it drives alumni engagement, application numbers, and retention rates. Emotional connections, as Seth notes, are strategic assets.
Frameworks for Building Compelling Stories
Mallory highlights three storytelling frameworks to structure narratives:
- Pixar’s Framework: Begins with “Once upon a time” and builds through “Every day,” “Until one day,” and “Because of that.”
- ABT Framework: Simplifies storytelling with “And, But, Therefore,” ideal for short-form content.
- StoryBrand: Guides marketers to clarify messages and focus on customer-centric stories.
Seth adds that authenticity, aspirational tones, and conflict are non-negotiable elements of great storytelling. By creating stories that inspire action, institutions can position themselves as essential pathways to students' future success.
Platforms That Maximize Storytelling Impact
The choice of platform shapes how stories are received. Seth advocates for short-form content like YouTube Shorts, Instagram Reels, and TikTok, emphasizing the power of multi-part series released in real time. Mallory underscores podcasting’s potential to build depth and personal connections, especially through niche-focused shows that demonstrate expertise in specific fields. Both agree that effective storytelling platforms invite interaction, such as sharing and tagging, to amplify reach.
Actionable Strategies for Storytelling
For MarCom professionals with limited budgets or teams, starting small is key. Seth recommends casting calls using surveys or AI tools to source stories efficiently. Mallory encourages leveraging student-generated content to showcase authentic day-to-day campus life. Both emphasize the importance of experimenting with storytelling formats, from skunkworks podcast pilots to video-first Instagram reels.
The Role of AI in Storytelling
AI tools offer untapped potential for sourcing and sharing stories. Seth envisions using AI platforms to streamline the casting process, allowing students and alumni to record their narratives seamlessly. This innovation not only reduces friction but also expands the pool of stories available for marketing.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Part 3: The Confidence Equation: Building Resilience and Owning Your Wins
This episode explores how to recognize your achievements, combat imposter syndrome, and step into opportunities with confidence. It’s about resilience and learning to see yourself as a leader, even when doubt creeps in.
Key Takeaways* Imposter Syndrome Isn’t Truth: Doubts often stem from self-imposed narratives, not reality. Recognizing this is the first step in overcoming them. * Celebrate Every Win: Whether big or small, recognizing your achievements helps build confidence and momentum in your career. * Zoom Out for Perspective: When doubt creeps in, take a moment to reflect on past accomplishments and remind yourself of the impact you’ve made. * The Power of Community: Surrounding yourself with a supportive team and leaning into professional networks can be a game changer for growth and resilience. * You’re Not Alone: The challenges you face are shared by many in higher ed, and acknowledging this can be a powerful motivator to keep going.
Episode SummaryHow Do You Step Up When You Don’t Feel Ready?
Erin shares her experience transitioning from a graduate assistant role to a full-time leadership position in higher ed during the uncertainty of the pandemic. Despite imposter syndrome, she embraced the challenge by asking questions, leveraging relationships, and trusting her ability to learn on the job. Shelby reflects on taking initiative early in her career, highlighting a guest sourcing project that became her first major leadership moment. Both emphasize that "ready" is a moving target, and growth often happens when you take a leap of faith.
How Do You Handle Imposter Syndrome?
Erin explains how imposter syndrome stems from internal narratives and emphasizes the importance of reframing these doubts. Celebrating every win, big or small, helps shift focus from what you lack to what you’ve accomplished. Shelby adds that unrealistic expectations often fuel self-doubt, and balancing ambition with self-compassion is critical. Both agree that silencing imposter syndrome requires acknowledging your progress and embracing your humanity.
Why Is It Hard to Celebrate Wins in Higher Ed?
The fast-paced nature of higher ed marketing often makes it difficult to pause and reflect on successes. Shelby shares her experience managing a live podcasting project during the AMA conference, highlighting how quickly her team shifted focus to upcoming projects without celebrating the milestone. Erin points out that the long lead times in higher ed campaigns often delay the gratification of seeing results. Both stress the importance of taking time to reflect on wins, especially in a team-oriented industry.
How Do You Stay Grounded When Doubts Arise?
Shelby shares her strategy of “zooming out,” taking time to reflect on her broader impact and revisiting personal tokens of encouragement like notes from students she’s taught. Erin emphasizes the importance of surrounding yourself with a supportive team and community. Together, they remind listeners that no one is immune to self-doubt, but with the right mindset and support, it’s possible to move past it and thrive.
A Note from the Hosts
Erin and Shelby wrap up the series with heartfelt gratitude for the Enrollify community, celebrating the role of higher ed professionals in creating a vibrant, supportive network. They encourage listeners to continue engaging with the content and sharing their own stories, promising that every challenge and win is a step toward growth.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In the latest episode of The Higher Ed Pulse, co-hosts Seth and Mallory dive into their 2025 aspirations, blending professional ambitions with personal growth goals. They explore how AI is transforming workflows, the importance of intentional leadership, and strategies for balancing high performance with well-being. This lively discussion offers inspiration for education professionals looking to make meaningful changes in the year ahead.
Key Takeaways
- AI Integration is Key: 2025 is the year to integrate AI tools into workflows for better efficiency, cost savings, and scalability.
- Leadership Through Empowerment: Success is a team sport—empowering others leads to greater collective wins.
- Focus on Intentional Growth: Balancing work and personal well-being requires thoughtful planning, proactive systems, and regular reflection.
- Prioritize Self-Care: Rest and preventative self-care are vital for maintaining energy and focus in high-performance environments.
- Get Comfortable with Experimentation: The time for AI experimentation is over; now is the time for implementation and measurable results.
Professional Growth: Building an AI-First Organization
Seth shares his ambitious vision for 2025: building an AI agency that ensures his team stays ahead of the curve in an evolving digital landscape. He highlights three pillars guiding this transformation:
- Education: Providing team-wide access to the latest AI tools and fostering a culture of continuous learning.
- Augmentation: Leveraging AI to enhance existing workflows, increasing efficiency and impact.
- Segmentation: Preparing for future innovations that AI will unlock in entirely new business areas.
This strategic approach ensures long-term growth while keeping teams motivated and empowered to innovate.
Leadership Reflections: Empowering Teams
Mallory reflects on her guiding philosophies as a leader, emphasizing trust, empowerment, and collective wins. She explains how Enrollify is positioned to thrive at the intersection of AI, technology, marketing, and higher education. Her focus for 2025 is on fostering a collaborative environment where team members can shine, all while steering the network toward greater impact and relevance.
Personal Development: Reimagining Work-Life Balance
Both hosts emphasize the importance of intentional self-care in high-performance environments. Seth shares how he’s structuring his life with healthy constraints, such as prioritizing family time, hiring a personal coach, and exploring authentic relating practices. Mallory, meanwhile, resolves to embrace rest, go off the grid more often, and carve out time for rejuvenating activities like fitness.
- Key Insight: Preventative self-care and mindful systems, such as hiring support staff or simplifying workflows, can create space for personal growth without sacrificing professional responsibilities.
AI in Higher Ed: Actionable Next Steps
Mallory highlights the upcoming AI Engage Summit as a pivotal resource for higher ed professionals looking to implement AI into their operations. Co-hosted by Enrollify and Element 451, this free, virtual event offers actionable insights for using AI to improve student recruitment, streamline communications, and enhance the student journey. As AI shifts from experimentation to results-driven integration, 2025 is the year to embrace these tools for transformative impact.
Final Thoughts
2025 presents an exciting opportunity for personal and professional evolution. Whether you’re focused on leveraging AI, empowering your team, or creating more balance in your life, the new year is the perfect time to take stock and set intentional goals.
Ready to make 2025 your year of transformation? Register for the AI Engage Summit to learn how to harness AI for real results in higher education. Don’t wait—start your journey today!
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Welcome back to this Pulse Check Series for Pt. 2 — How to Make a Difference (Even Without the Title).
Leadership doesn’t always come with a title. This episode dives into practical ways to lead through influence, whether it’s starting initiatives, building rapport, or making your voice heard on campus.
Key Takeaways* Influence Without Authority: You don’t need a title to lead. Preparation, relatability, and collaboration are key to influencing decisions effectively. * Active Listening and Empathy: Understanding your team’s perspective and goals can build trust and credibility, fostering stronger relationships. * Balance Is Key: Leading through influence requires a careful balance between sharing ideas and respecting team dynamics to avoid overstepping boundaries. * Take Initiative: Responsibility is taken, not given. Proving your value through thoughtful contributions can open doors to leadership opportunities. * Trust Fosters Confidence: Leaders who trust their teams empower individuals to step up, take ownership, and contribute meaningfully.
How Can You Make an Impact Without a Title?
Erin shares an example from her background in graduate admissions where she successfully influenced a campaign by preparing thoroughly, framing her ideas as collaborative contributions, and backing them with data. Shelby reflects on how young professionals can apply these strategies, emphasizing that taking initiative and doing the homework behind your ideas is vital for earning trust and credibility.
What Skills Are Overlooked in Leading Through Influence?
For Shelby, relatability is an underrated skill that can significantly enhance workplace collaboration. She explains that leaders who engage in conversations rather than lectures create a more open, supportive environment. Erin adds that active listening and genuine curiosity about others’ perspectives are foundational for effective influence. Both agree that fostering these skills early can shape your leadership style for the better.
How Do You Build Trust and Credibility?
Erin emphasizes the importance of consistency and transparency in establishing trust. Being upfront about what you know and what you’re still figuring out builds credibility and creates a collaborative environment. Shelby highlights the value of supporting colleagues both professionally and personally, sharing how team gestures like celebrating life milestones have fostered a sense of belonging and motivation within the Enrollify team.
What’s the Balance Between Assertiveness and Overstepping?
Navigating the fine line between being assertive and pushy is crucial for leading through influence. Erin stresses the importance of reading the room, framing ideas as contributions rather than directives, and aligning them with team goals. Shelby adds that taking initiative with clear, team-centered intentions can help avoid stepping on toes while still making an impact.
Final Thoughts on Leading Without a Title
Shelby and Erin close by advocating for the importance of empathy, relatability, and active listening in building leadership skills early. They emphasize that leading through influence is about creating value and fostering collaboration, not simply seeking personal recognition.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In the inaugural 2025 episode of The Higher Ed Pulse, hosts Mallory and Seth dive into the complex and urgent topic of ethics in artificial intelligence (AI) within higher education. They explore the challenges AI presents, such as data privacy, algorithmic bias, and over-reliance on automation, while discussing strategies to align AI usage with institutional missions. This thought-provoking episode is a must-listen for higher education professionals navigating the evolving landscape of AI ethics.
Key Takeaways* AI Ethics as a Priority: Higher education must prioritize creating frameworks for ethical AI usage to align with institutional missions. * Data Privacy Concerns: Transparency in how student data is collected, stored, and used is essential to build trust and avoid misuse. * Bias in Algorithms: Institutions must proactively identify and address biases in AI systems to prevent perpetuating societal inequities. * Human Oversight: Despite AI's capabilities, human context, empathy, and decision-making are irreplaceable in areas like financial aid and student support. * Accessible AI Tools: Colleges should consider offering AI tools, such as ChatGPT Pro, to ensure equitable access for all students. * AI Literacy and Training: Institutions should invest in professional development to empower staff, faculty, and students to use AI responsibly.
What are the main ethical challenges of AI in higher education?
Mallory and Seth highlight three primary concerns:
- Data Privacy: AI thrives on data, but students often remain unaware of how their data is used. Institutions must simplify communication about data usage to ensure transparency and trust.
- Algorithmic Bias: AI tools can inadvertently reinforce inequities if trained on biased data. Institutions need regular audits to identify and mitigate biases.
- Over-reliance on Automation: AI may lack the human nuance needed in situations like financial aid, where personalized solutions are vital. Human oversight remains critical.
How can institutions develop frameworks for ethical AI?
Mallory advocates for cross-functional committees to establish fairness, transparency, and accountability in AI policies. Seth emphasizes the importance of aligning AI initiatives with institutional missions, a perspective often overlooked. Both stress the need for a proactive approach, much like crisis communications planning, to address potential AI-related issues before they arise.
What role does access play in AI ethics?
Seth raises concerns about unequal access to AI tools, which could create a divide between students with and without financial resources. He suggests that institutions consider providing AI tools, akin to software licenses for Adobe or Microsoft, to ensure equitable access and skill development.
Why is AI literacy essential?
The duo underscores the importance of investing in AI education for staff, faculty, and students. Building AI literacy equips educators to use the technology responsibly and aligns with institutional goals to prepare students for the modern workforce.
What actionable steps can listeners take?
Seth urges individuals to secure their seat at the AI decision-making table within their organizations. Mallory adds that fostering a culture of ethical inquiry and transparency will not only benefit institutions but also serve as a career accelerator for AI advocates.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Feedback is at the heart of mentorship, and this episode dives into embracing constructive criticism, learning from mistakes, and understanding the power of “tough love.” It’s about turning feedback into actionable steps for personal and professional growth—even when it’s not easy to hear.
Key Takeaways* Feedback Feels Personal: Feedback often feels like a critique of our identity, not just our work—especially as young professionals still finding their footing. * Mindset Matters: Shifting from seeing feedback as "positive" or "negative" to viewing it as an opportunity for growth creates a healthier, more collaborative approach. * Delivery is Key: Poorly delivered feedback can derail progress, while thoughtful critique builds trust and inspires improvement. * Ask for Clarity: Confidence grows when you ask for clarity instead of assuming, ensuring feedback is actionable and meaningful. * Delegation and Growth: Letting go of tasks isn’t about giving up control—it’s about creating space for team growth and focusing on higher priorities.
Why Does Feedback Feel So Personal?
Feedback can feel like a gut punch, especially early in your career when you're still establishing your identity in the professional world. Erin explains that feedback often feels more personal than it is because young professionals tend to conflate their work with their self-worth. Shelby emphasizes the need for a mindset shift, seeing feedback not as a critique of your person but as a tool for improvement. Together, they explore how balancing ambition with openness to critique helps build resilience.
Is There a Right Way to Give and Receive Feedback?
Feedback isn’t just about the content; it’s about the delivery. Erin highlights the importance of learning how to give feedback in a way that resonates, using techniques like the “compliment sandwich” to keep morale high. Shelby praises thoughtful feedback that’s constructive rather than critical, emphasizing the power of collaboration. By fostering a team environment where feedback feels like a partnership, it becomes less about judgment and more about mutual growth.
What If We Stopped Labeling Feedback as Positive or Negative?
Erin introduces the concept of removing labels from feedback entirely, treating it as neutral data for growth. When we label feedback, we often let emotions dictate how we process it, which can hinder progress. Shelby adds that collaboration thrives when feedback is stripped of emotional labels, leading to better solutions and shared success. This subtle but impactful mental shift can make feedback feel like an empowering opportunity rather than a dreaded critique.
How Can Feedback Improve Team Dynamics?
Shelby and Erin share personal stories about how feedback has shaped their growth. Shelby recalls her early days writing blog posts for Enrollify, initially overwhelmed by critique but eventually transforming her skills with practice and guidance. Erin talks about learning to delegate, a lesson in trust that helped her grow as a leader. Both agree that thoughtful feedback creates space for team members to shine and grow, strengthening team dynamics.
What’s the Key to Maintaining Confidence Amid Critique?
Maintaining confidence in the face of tough feedback is a balancing act. Shelby stresses the importance of stepping back, reminding yourself that everyone—at all levels—receives feedback. Erin advises focusing on clarity by asking questions to ensure you truly understand the critique. By treating feedback as actionable advice rather than a judgment of worth, you can build resilience and confidence over time.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Today's inductee into the 2024 Enrollify Hall of Fame is Tina Miller, Executive Director of Creative and Communications at Arizona State University’s Enterprise Technology. A trailblazer in AI-driven innovation, Tina has been instrumental in integrating advanced technologies into higher education. From fostering AI literacy to launching impactful ChatGPT initiatives, Tina shares how ASU is redefining the role of technology in student success and workplace efficiency.
Check out the full episodes Tina appeared on:
- AI For U - Episode 7
- AI For U - Bonus Live at HighEdWeb
- Higher Ed Pulse - Bonus Live at AMA
Key Takeaways* AI Enhances Human Connection: Technology is a tool to improve processes and engagement, not a replacement for human creativity and oversight. * AI Literacy is Essential: Leaders and teams must prioritize AI education to stay ahead in the evolving tech landscape. * Strategic Implementation of AI: Projects like ASU's innovation challenges demonstrate the tangible benefits of integrating AI into teaching, research, and operations.
How is AI Transforming Higher Ed at ASU?
Tina Miller highlights Arizona State University’s proactive approach to AI adoption, underscoring its partnership with OpenAI. Through innovation challenges, ASU encourages faculty and staff to propose projects that integrate ChatGPT into teaching, research, and business operations. These initiatives are grounded in measurable outcomes, ensuring a focus on impact. With over 250 active projects, such as the "Language Buddy" chatbot for German language students, ASU exemplifies how AI can enhance learning and streamline university processes.
Why is AI Literacy a Priority for Higher Ed Leaders?
Tina emphasizes that AI literacy is the cornerstone of effective technology adoption. Leaders must educate themselves on AI tools and trends to guide their teams and institutions effectively. She shares her own journey of diving into AI education, starting with podcasts like Hard Fork and Marketing AI. This foundational understanding enables leaders to foster fluency among their teams, ensuring that AI tools are used responsibly and effectively. Tina argues that prioritizing AI literacy is not optional—it’s essential for staying competitive in the modern educational landscape.
How Can Institutions Overcome Barriers to AI Adoption?
While time constraints are a common concern among leaders, Tina insists that prioritization is key. She advises leaders to carve out time for AI education by identifying it as a top priority. Listening to industry-specific podcasts, attending conferences, and engaging with like-minded professionals are practical steps to build AI literacy. By fostering a culture of continuous learning and innovation, institutions can integrate AI into their operations to drive efficiency and enhance student success.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Today's inductee into the 2024 Enrollify Hall of Fame is Jon-Stephen Stansel, founder of Saturn Nine Media, whose transformative social media strategies are reshaping higher education engagement. In this episode, Jon-Stephen discusses the immense potential of social listening, advocates for rethinking the role of social media managers, and shares actionable insights for empowering these professionals. His vision is setting a new standard for leveraging digital platforms in higher ed.
Check out the full episodes Jon-Stephen appeared on:
- Confessions of a Higher Ed Social Media Manager - Episode 9
- Confessions of a Higher Ed CMO - Episode 55
- Mission Admissions - Episode 35
Key Takeaways* Expand Social Listening Beyond Social Media: Social listening should inform institutional decisions, from curriculum design to event planning, not just content strategies. * Elevate Social Media Management Roles: Social media managers should be experienced professionals, supported by entry-level staff, to reflect the critical responsibilities of the role. * Support Social Media Teams: Leaders must trust and empower their social media professionals, especially during crisis communication. * Foster Staff Advocacy: Encourage staff to share their expertise online and engage in professional communities to elevate both personal and institutional branding.
How Can Social Listening Drive Institutional Strategy?
Jon-Stephen Stansel argues that social listening’s utility extends far beyond crafting social media posts—it should influence major institutional decisions. From adjusting event logistics like parking at commencement to refining messaging strategies, higher ed institutions can benefit immensely by analyzing audience feedback. Social listening provides real-time, data-driven insights that can guide decisions on curriculum updates, event planning, and even cafeteria offerings. By integrating these insights, institutions can better align their strategies with audience needs, fostering stronger connections and more effective operations.
Why Should Social Media Management Be a Senior Role?
Social media managers often operate under immense scrutiny while managing the public face of their institutions. Despite this, these roles are often treated as entry-level positions. Jon-Stephen calls for a paradigm shift: these critical roles should be filled by experienced professionals who are supported by entry-level staff or assistants. This approach ensures nuanced decision-making, reduces burnout, and provides space for mentorship. Social media managers must have the authority and trust to represent the institution effectively, especially during crises, to build credibility and maintain public confidence.
How Can Leaders Better Support Social Media Teams?
Jon-Stephen emphasizes the importance of leadership support for social media managers, particularly during high-pressure situations. Leaders should act as shields, ensuring their teams feel empowered to make decisions without fear of undue backlash. This trust fosters creativity and resilience within teams. Additionally, encouraging staff to share their expertise and engage with their professional communities can amplify the institution’s reputation. By investing in professional development and showcasing staff talent, institutions can cultivate stronger networks and attract top-tier talent.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Today's inductee into the 2024 Enrollify Hall of Fame is Kin Sajpal, Vice President of Marketing and Communications at the University of Redlands. We revisit Kin’s groundbreaking insights on audience engagement, tailored marketing strategies, and fostering collaboration between enrollment and marketing teams. From innovative approaches to international student recruitment to the transformative "OneGrad" campaign, this episode is a masterclass in strategic higher ed marketing.
Check out the full episodes Kin appeared on:
- Pulse Check: Finding Your Why — Part 1
- Pulse Check: Navigating International Recruitment — Part 1
- Breaking Silos - Episode 6
Key Takeaways* Harnessing Student Perspectives: Engaging students as collaborators in strategic planning enhances relevance and impact. * Word-of-Mouth Marketing for International Students: Traditional and digital word-of-mouth remain pivotal for international recruitment. * Tailored Campaigns by Segmentation: Deep segmentation—domestic and international—is essential for resonating with diverse audiences. * Unified Branding for Greater ROI: Holistic campaigns like "OneGrad" and a university-level focus drive better results at lower costs. * Enrollment-Marketing Collaboration: Transparent data-sharing and aligned goals foster efficiency and success in recruitment efforts.
Episode SummaryHow Can Institutions Engage Students in Strategic Planning?
Kin Sajpal highlights the power of inviting students into strategic conversations. By leveraging the expertise and experiences of student workers, institutions can refine their programs to better meet audience needs. This approach doesn’t just apply to social media teams but extends across campus functions, creating a more comprehensive understanding of student expectations. Kin emphasizes the importance of viewing programs as "products" and ensuring their applicability across different student demographics. Her message underscores the enduring role of student input in crafting meaningful, audience-centric strategies.
What Role Does Word-of-Mouth Play in International Recruitment?
Drawing from her own journey as an international student, Kin advocates for the power of word-of-mouth marketing—both in traditional face-to-face interactions and through digital channels. She notes that while the mediums may evolve, the core principle remains: personal recommendations significantly influence decisions. Institutions must design programs with intentionality, ensuring they resonate across cultural nuances. This involves segmenting international audiences beyond broad geographic categories and investing time in understanding micro-segments to unlock high ROI.
How Does Unified Branding Amplify Enrollment Success?
Kin shares the University of Redlands' transition to unified branding campaigns like "OneGrad." By consolidating efforts into broader campaigns rather than field-specific ones, the university achieved cost efficiencies and better enrollment outcomes. These campaigns align recruitment and marketing efforts, providing prospective students with cohesive messaging. Kin also emphasizes the importance of collaboration between marketing and enrollment teams, where regular data-sharing allows both sides to adapt strategies dynamically and maximize results.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Today's inductee into the 2024 Enrollify Hall of Fame is Claire Brady. With over two decades of experience in higher education, Claire is a trailblazer in helping institutions embrace artificial intelligence (AI) to improve teaching, learning, and student success.
This episode revisits Claire’s appearances on Confessions of a Higher Ed CMO and AI for You, where she dives into AI’s transformative potential in higher education. From addressing AI literacy to breaking down misconceptions about its applications, Claire’s insights provide a clear roadmap for navigating this revolutionary technology.
Check out the full episodes Claire appeared on:
- AI For U - Episode 9
- Confessions of a Higher Ed CMO - Episode 58
Key Takeaways* AI Adoption is Essential: AI adoption in higher education is as critical as embracing the internet was years ago. Institutions must start now to stay competitive. * Practical First Steps: Begin by consolidating institutional data, drafting AI policies, and improving online resources like Wikipedia pages that AI tools often pull from. * AI Literacy is Key: Faculty, staff, and student affairs teams must understand how AI tools work, their origins, and their implications for privacy and equity. * AI Can Improve Equity: By offering personalized, accessible communication—like translated and simplified information—AI can make higher education processes more inclusive. * AI Frees Up Human Capital: Automation of repetitive tasks allows educators and staff to focus on higher-value, student-centric activities.
Why Higher Ed is Slower to Adopt AI
Claire explains that higher ed’s slow adoption of AI stems from a combination of bandwidth constraints, systemic inertia, and concerns about misuse, such as cheating. However, she notes that other sectors, like healthcare, have overcome similar challenges, and higher ed can do the same.
Key barriers include:
- Competing Priorities: Post-pandemic recovery and political/social unrest have stretched resources thin.
- Lack of AI Literacy: Many institutional leaders and staff lack foundational knowledge about how AI tools operate and their potential applications.
- Overemphasis on Risks: Conversations around AI cheating have overshadowed its benefits, delaying adoption.
Where to Start with AI
Claire emphasizes starting small and building gradually:
- Consolidate Data: Even if data isn’t clean, putting it in one place is the first step to leveraging AI effectively.
- Audit Online Presence: AI tools like ChatGPT pull data from online sources, so institutions should update and improve Wikipedia pages and websites.
- Draft and Test Policies: Write initial policies on AI use and iterate based on outcomes.
By focusing on these manageable steps, institutions can begin to unlock AI’s potential without feeling overwhelmed.
AI in Action: Nashville State Community College
Claire highlights her work with Nashville State Community College, which secured a state grant for AI innovation. Over the next year, Claire will conduct training sessions with various stakeholder groups, including faculty, staff, and students. The goal is to integrate AI tools into campus operations and share lessons learned with other Tennessee institutions.
Unlocking Potential: AI for Equity and Efficiency
Claire sees AI as a game-changer for higher education, particularly for under-resourced institutions like community colleges and regional universities.
AI Improves Equity
- Enables personalized communication in students’ native languages and reading levels.
- Simplifies processes, making them more accessible to diverse student populations.
AI Frees Staff for Meaningful Work
- Automates repetitive tasks like email communication and document editing.
- Allows academic advisors and other staff to spend more time engaging directly with students.
Claire offers a compelling analogy: Imagine healthcare without patient-focused tools like translated instructions. AI can provide similar transformative benefits in higher education, such as improving communication with students about financial aid or academic standing.
Final Thoughts
Claire Brady’s vision for AI in higher education is both inspiring and practical. She challenges institutions to view AI not as a threat but as a tool to advance their missions of equity, access, and student success.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
On this special year-end episode of The Higher Ed Pulse, hosts Mallory and Seth revisit highlights from a remarkable 2024. With 46 episodes in just 52 weeks, the duo reflects on the standout moments that shaped their journey and connected deeply with listeners. From innovative conversations about AI to candid discussions about leadership in higher education, this episode is a heartfelt celebration of growth, community, and impactful storytelling.
Key Takeaways* AI’s Role in Education: The potential of AI in recruitment and operational efficiency remains transformative, allowing teams to focus on high-value, human-centric tasks. * Career Advice for Rising Leaders: Hiring slow, firing fast, and leading with clarity are vital lessons for emerging professionals. * Higher Education Leadership Challenges: Many CMOs face the challenge of navigating legacy models while driving future-focused results. * Listener Engagement Matters: Hearing from listeners reinforced the importance of impactful, relatable content.
Highlight #1: The April Fool’s AI Episode
The April 1st episode explored AI’s possibilities in a groundbreaking way. Not only was the episode scripted by AI, but even the hosts’ voices were generated using AI voice clones. This creative experiment sparked awe and curiosity among listeners, showcasing the potential and ethical implications of AI in media. Seth shared how he continues to play the episode for friends and family, delighting in their astonishment upon learning the truth.
Revisit the full episode: https://www.enrollify.org/episodes/a-cautionary-tale-about-artificial-intelligence
Highlight #2: AI and Student Recruitment
In October, Mallory and Seth delved into the intersection of AI and student recruitment, spotlighting AI agents’ ability to drive applications and improve staff efficiency. This episode resonated widely, addressing a critical pain point for higher education professionals: balancing administrative burdens with meaningful, student-focused engagement. AI, as they noted, is not about replacing staff but empowering teams to prioritize high-touch initiatives.
Revisit the full episode: https://www.enrollify.org/episodes/episode-38-ai-student-recruitment
Highlight #3: Career Advice for Rising Leaders
The "Career Advice for Rising Leaders" episode provided actionable guidance for aspiring professionals. Seth and Mallory shared personal lessons, emphasizing the importance of hiring thoughtfully, giving constructive feedback, and embracing leadership opportunities. The positive response from listeners underscored the relevance of fostering transparent and supportive environments for professional growth.
Revisit the full episode: https://www.enrollify.org/episodes/episode-28-career-advice-for-rising-leaders
Highlight #4: Why Every CMO Wants to Quit
Drawing inspiration from SimpsonScarborough’s research, this episode tackled the pressures facing CMOs in higher education. Listeners related to the candid discussion about resource constraints, leadership autonomy, and the complexities of navigating legacy systems while achieving future-facing goals. Mallory’s reflection on whether CMOs are empowered to succeed remains a poignant takeaway for professionals at all levels.
Revisit the full episode: https://www.enrollify.org/episodes/saying-the-quiet-part-out-loud-why-every-edu-cmo-wants-to-quit
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Today's inductee into the 2024 Enrollify Hall of Fame is Joshua Charles.
Josh has become a standout leader in higher education, recognized for his innovative approaches to collaboration, leadership, and breaking down institutional silos.
In this highlight reel, Josh shares his top strategies for fostering campus-wide collaboration, building relationships with leadership, and leveraging teamwork to achieve better outcomes. Whether you're navigating cross-campus partnerships or refining internal team processes, Josh’s insights provide a roadmap for creating meaningful change in higher education.
Check out the full episodes Joshua appeared on:
- Breaking Silos - Episode 15
- Higher Ed Pulse - Bonus Live at HighEdWeb
Key Takeaways* Proactive Partnerships: Reach out to campus stakeholders directly, tailoring communication to their needs to foster collaboration and build trust. * Understanding Leadership Priorities: Develop relationships with campus leaders to align your team’s work with the institution’s strategic goals. * Focus on Audience-Centric Strategy: Identify your target audience, refine their journey, and differentiate your offerings by focusing on what you can control. * Internal Team Collaboration: Build strong internal processes by fostering open conversations about roles, preferences, and workflows. * Breaking Down Silos Across Institutions: Collaborate with peers at other institutions to share resources, align goals, and amplify collective impact.
Building Campus Partnerships
Josh highlights the importance of reaching out to key stakeholders across campus instead of waiting for collaboration to happen. By understanding how your work affects others and personalizing your communication to resonate with their goals, you can build trust and secure buy-in for future initiatives.
For example, Josh emphasizes the need to understand the priorities and communication styles of campus leaders such as associate deans of finance, faculty, or international students. These relationships are critical in aligning team efforts with broader institutional strategies.
Focusing on What You Can Control
In discussing challenges unique to Rutgers Business School, Josh advocates for focusing on audience-centric strategies to overcome barriers. Rather than dwelling on institutional politics, teams should:
- Clarify target audiences and map their journeys.
- Differentiate offerings by tailoring content and campaigns to specific needs.
- Use collaboration to share resources and learn from peers in similar roles across campus or even at competing institutions.
Josh’s advice centers on leveraging what is within your control—such as refining messaging or developing resourceful marketing strategies—to achieve impactful results.
Internal Collaboration: Building a Strong Team
Josh describes an intentional, hands-on approach to fostering collaboration within his team of 10. By organizing sessions focused on specific examples—such as marketing an MBA program—team members gain a clear understanding of each other’s roles, workflows, and needs.
Key steps include:
- Open Conversations: Encourage team members to share their communication and workflow preferences.
- Document Processes: Create shared documents outlining tasks, responsibilities, and dependencies to ensure alignment.
- Reflect and Improve: Dedicate meeting time to reflect on what’s working and identify areas for improvement.
These practices build trust and eliminate inefficiencies, ultimately creating a more cohesive team.
Breaking Silos Across Institutions
Josh also shares the value of connecting with staff at other institutions to foster a culture of collaboration. By understanding the scope of their resources, challenges, and strategies, teams can align efforts and learn from one another. For example, Rutgers Business School staff regularly engage with peers at Rutgers Camden, recognizing that cooperation benefits everyone—students, staff, and the institution at large.
Final Thoughts
Josh Charles’s commitment to fostering collaboration and creating meaningful change is a testament to his leadership in higher education. From breaking silos to strengthening internal processes, his insights inspire higher ed professionals to rethink how they work together to achieve better outcomes.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this special episode of Reclaiming Free Speech, Democracy, and Discourse on Campus, host Dr. J. Cody Nielsen sits down with Dr. Charles H.F. Davis III, Assistant Professor at the University of Michigan and scholar of race, systems of oppression, and student activism. Together, they unpack the implications of Donald Trump’s re-election, the challenges of free speech on campus, and the broader societal forces shaping higher education. This episode delves deep into student activism, higher education’s colonial roots, and the ways administrators and educators must navigate the ongoing struggle for justice and equity.
Key Takeaways
- Student Activism Reflects Broader Sociopolitical Realities: Campus movements—whether for Black Lives Matter or pro-Palestinian rights—mirror larger societal struggles, challenging higher education’s historical role as a site of exclusion and privilege.
- Higher Education and Systems of Power: Colleges have long been intertwined with colonialism, capitalism, and racialized oppression. Deconstructing these systems requires critical reflection and moral courage from institutional leaders.
- The Role of Administrators: University administrators must prioritize people over prestige and resist suppressive policies that target student activism, particularly around anti-democratic and oppressive issues.
- Self-Care in the Struggle for Justice: Individual and communal care are critical. Dr. Davis highlights the importance of collective healing, family, and finding spaces for joy and restoration amid ongoing activism.
- The Trump Administration’s Impact: A second Trump term amplifies existing tensions, but the struggle for justice and liberation remains constant—organizers must double down on efforts to improve material conditions for marginalized communities.
What Role Does Student Activism Play in the Current Political Landscape?
Dr. Charles H.F. Davis III outlines how campus activism has always reflected broader sociopolitical contexts. From the Black Lives Matter movement to pro-Palestinian organizing, students are at the forefront of confronting oppressive systems and demanding institutional accountability. Dr. Davis connects today’s student movements to historical activism, such as the Black Campus Movement of the 1960s and the role of ethnic studies programs in democratizing higher education. He highlights that institutions often resist meaningful change unless forced by organized collective action.
How Has Higher Education Historically Maintained Systems of Oppression?
Dr. Davis dives into higher education’s colonial roots, emphasizing how campuses were built on stolen land and the labor of enslaved Black individuals. These structures persist today, manifested in racialized exclusion, elitism, and suppression of dissent. Administrators must confront their complicity in upholding oppressive systems and commit to re-centering people over profits, productivity, and prestige. He challenges leaders to reflect on their roles and question whether they are truly serving students or perpetuating institutional harm.
What Should Higher Education Leaders Do in the Face of Political Suppression?
Reflecting on the Trump administration’s impact, Dr. Davis notes that institutions have increasingly adopted suppressive policies, weaponizing campus and municipal policing to silence student protests. He urges administrators to act with “moral and political courage,” protecting students rather than criminalizing their activism. By aligning with community values and rejecting reactionary policies, leaders can challenge anti-democratic behaviors and support a more just higher education system.
How Do We Balance Activism with Personal and Collective Well-Being?
Recognizing the emotional and physical toll of activism, Dr. Davis emphasizes the importance of collective care and healing. He advocates for communal approaches to self-care—rejecting individualism in favor of shared spaces for rest, reflection, and joy. Whether through family, community organizing, or physical activities like running, activists must prioritize well-being to sustain their long-term efforts.
Guest Name: Dr. Charles H.F. Davis III
Guest Social:
https://www.linkedin.com/in/hfdavis/
www.campusabolition.org
Guest Bio: Dr. Charles H.F. Davis III is a third-generation educator, organizer, and artist committed to the lives, love, and liberation of everyday Black people. Named a 2020 Emerging Scholar by Diverse Issues in Higher Education and a 2021 NAEd/Spencer Postdoctoral Fellow, Dr. Davis is currently an assistant professor in the Center for the Study of Higher and Postsecondary Education at the University of Michigan. As director of the Campus Abolition Research Lab, Dr. Davis’ research broadly explores the racialized consequences of higher education on society. He has produced more than three dozen publications including research articles, books, and scholarly essays as well as several short and feature-length films.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Today's inductee into the 2024 Enrollify Hall of Fame is Bart Caylor. The president of Caylor Solutions and host of The Higher Ed Marketer Podcast, Bart is renowned for his forward-thinking approach to AI in higher education. This episode compiles highlights from Bart's appearances on various Enrollify network shows, showcasing his perspectives on AI literacy, overcoming resistance to innovation, and leveraging AI tools to revolutionize higher education. Dive into the transformative insights shaping the future of enrollment marketing and leadership in higher ed.
Check out the full episodes Bart appeared on:
AI For U - Episode 2
Mission Admissions - Episode 33
Confessions of a Higher Ed CMO - Episode 50
Key Takeaways* AI Resistance and Adoption: Resistance to AI often stems from fear, misconceptions, and change fatigue. Education and AI literacy are crucial for overcoming these barriers. * Transformative Potential of AI: AI is poised to revolutionize higher education more profoundly than any previous technological advancement, reshaping marketing, operations, and student engagement. * Practical AI Strategies: Tools like ChatGPT can significantly enhance productivity, helping higher ed professionals achieve more in less time by mastering prompt engineering. * Leadership in AI Era: With AI driving rapid changes, higher ed leaders must embrace innovation to navigate the enrollment cliff and emerging trends effectively.
What Are the Biggest Challenges in AI Adoption in Higher Education?
Bart Caylor identifies two primary challenges in AI adoption: fear and underutilization. Resistance often stems from fear of the unknown or ethical concerns, with many professionals skeptical about adopting new tools. Others fail to realize AI's full potential, using it only for simple tasks like rewriting emails.
Bart emphasizes that these challenges can be overcome through AI literacy and hands-on education. By demystifying AI and showcasing its capabilities, professionals can shift from skepticism to informed adoption. For instance, understanding that AI is a learning tool, not just a content scraper, fosters trust and opens the door to meaningful integration.
How Can AI Reshape Higher Education?
Bart predicts that AI will have a more significant impact on higher education than the personal computer, internet, and social media combined. From enhancing marketing strategies to improving operational efficiency, AI tools like ChatGPT allow institutions to tackle problems quickly and effectively.
For example, AI-driven assistants could soon be integrated into platforms like Siri, enabling natural, conversational interactions. As institutions leverage these advancements, they’ll be able to streamline processes, improve student engagement, and remain competitive in a rapidly changing landscape.
What Role Will Leadership Play in AI-Driven Transformation?
The accelerating pace of AI adoption and the looming enrollment cliff demand adaptive leadership. Bart warns of potential leadership fatigue, as senior leaders may retire rather than manage the rapid changes AI brings. This creates opportunities for younger, tech-savvy professionals to step into leadership roles.
To succeed, future leaders must embrace AI literacy and understand how to use tools like ChatGPT to make data-driven decisions. By leveraging AI for strategic initiatives, institutions can overcome challenges and position themselves for long-term success.
How Can Higher Ed Professionals Start Using AI Effectively?
Bart recommends starting small to build confidence with AI. For instance, using ChatGPT to create a simple meal plan introduces users to prompt engineering and the tool’s capabilities. This approach helps professionals understand how to frame questions and maximize AI's utility.
He also highlights that AI isn’t just a time-saver—it enables professionals to accomplish more within the same time frame. By integrating AI into daily workflows, higher ed marketers and administrators can focus on high-impact tasks without extending their work hours.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Today's inductee into the 2024 Enrollify Hall of Fame is Devin Purgason, who has explored the future of higher education marketing, equity-focused student support, and transformative approaches to enrollment management across our network this year. Whether you're a higher-ed marketer or an admissions professional, this episode is packed with actionable insights.
Check out the full episodes Devin appeared on:
Confessions of a Higher Ed Social Media Manager - Episode 28
Breaking Silos - Episode 2
The Hidden Gem - Episode 2
Key Takeaways* Equity-Driven Marketing and Support: + Shift from traditional recruitment models to equity-based, student-centric service delivery. + Meet students where they are with holistic wraparound services that remove barriers to enrollment and retention. * Personalized and Diverse Strategies: + Design marketing strategies that address the unique needs of diverse populations, including adult learners and nontraditional students. + Use tailored messaging, open houses, and success coaches to enhance engagement. * Community-Oriented Approaches: + Build a sense of belonging for students through targeted events, free childcare, and holistic care services. + Establish wraparound networks, like Forsyth Tech Cares, to address students' academic and personal needs. * Seamless Student Experiences: + Go beyond attracting students by shepherding them through every stage of the journey, from inquiry to graduation. + Create frictionless transitions within institutions by reducing departmental silos.
Reimagining the Student Funnel
Devin Purgason of Forsyth Tech highlights how traditional enrollment funnels often leave students feeling unsupported. Forsyth Tech reshaped this model with a student-centric approach rooted in equity, focusing on providing continuous guidance and care throughout the student lifecycle.
The Importance of Meeting Students Where They Are
Forsyth Tech’s marketing strategy prioritizes inclusivity and accessibility, especially for adult learners. Initiatives include:
- Adult Learner Open Houses: Events designed to accommodate working adults and their families, complete with childcare and meals.
- Success Coaches: Personalized support for navigating technology, academics, and life challenges.
- Holistic Wraparound Support: The Forsyth Tech Cares program provides essential items like baby formula, food, and school supplies to help students focus on their education.
Shifting Demographics Demand Diverse Strategies
As Devin explains, the student body today spans from teenagers to retirees, creating a need for marketing that resonates with all ages. Forsyth Tech has embraced this challenge by utilizing diverse platforms and messaging strategies tailored to different demographics.
A Culture of Support
Devin emphasizes the importance of making every student feel like they belong. At Forsyth Tech, this means treating each individual not as a "seat" but as a valued member of a community, fostering a culture of love and service.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this thought-provoking episode, Mallory and Seth discuss the transformative potential of AI in addressing equity challenges in higher education. They explore how AI can help institutions better serve "invisible students" — nontraditional learners, first-generation students, and those balancing work or family responsibilities. Highlighting the intersection of technology and education, they provide actionable strategies to improve student success, persistence, and graduation rates.
Key Takeaways* AI as a Catalyst for Equity: + Proactively identifies and supports at-risk students through early intervention. + Personalizes educational journeys with tailored resources and support. + Ensures 24/7 access to tools and services for students with nontraditional schedules. + Provides data-driven insights to reshape institutional policies and resource allocation. * The Importance of Just-in-Time Resources: + Students need accessible support at the exact moment they encounter challenges. + AI can enable 24/7 assistance across admissions, academic advising, and financial aid. * Breaking Down Barriers for First-Generation Students: + Address gaps in institutional knowledge with accessible, plain-language communication. + Use AI to seamlessly translate materials into multiple languages to meet diverse needs. * Affordability of AI Solutions: + Many AI tools are cost-effective, making them accessible for under-resourced institutions like community colleges. * The Role of Product Design in Student Success: + Institutions must design flexible programs to ensure students can re-enroll seamlessly after life interruptions.
Why "Invisible Students" Need Attention
Mallory sets the stage by defining invisible students as those who often go unnoticed in traditional education systems—such as first-generation students, working adults, and part-time learners. These populations represent a significant portion of the student body but are disproportionately likely to face barriers to graduation, compounding financial challenges like student loan debt.
How AI Can Help
AI-first strategies can transform how institutions support these students:
- Proactive Intervention: Predictive analytics identify early warning signs of student disengagement.
- Personalized Education: Tailored experiences boost engagement and retention.
- Accessible Support: AI-powered virtual assistants offer help 24/7, meeting students at their point of need.
- Data-Driven Decision Making: Institutions can reallocate resources based on real-time insights.
Real-World Example: Trinity Valley Community College
Mallory highlights Trinity Valley Community College’s success in implementing AI tools to address the needs of working students. Their AI assistant supports enrollment and student engagement, resulting in an 18% increase in their graduating class—an example of AI's tangible impact on student success.
The Need for Product Innovation
Seth emphasizes the importance of designing flexible program structures. For example:
- Avoid term-based models that create re-entry barriers for students who need to pause their education.
- Explore asynchronous and competency-based education models to meet the diverse needs of modern learners.
Final ThoughtsThe conversation underscores the importance of leveraging AI to support nontraditional learners and first-generation students. Seth and Mallory emphasize that affordability and accessibility are key to implementing these solutions effectively, particularly for community colleges and other under-resourced institutions.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Today's inductee into the 2024 Enrollify Hall of Fame is Mickey Baines, President and Chief Revenue Officer at Kennedy Company Education Strategies. Mickey’s innovative work in enrollment strategy and data-driven personalization is transforming how institutions engage students and families. This episode delves into his insights on creating impactful campus tours, leveraging CRM and AI for deeper student engagement, and laying the groundwork for future AI-driven strategies. Explore how Mickey’s expertise is reshaping higher education.
Check out the full episodes Mickey appeared on:
Mission Admissions - Episode 49
The Application - Episode 49
Key Takeaways
- Redefining Campus Tours: Personalized and unscripted tours resonate more with students and families, distinguishing top institutions in the college search process.
- Parent-Focused Communication: Tailored messaging for parents, the key influencers in college decisions, is a crucial but often overlooked strategy.
- Data-Driven Personalization: Institutions must collect and organize data to provide tailored engagement and ensure readiness for AI integration.
- AI’s Role in Enrollment: AI enhances student engagement by automating personalized experiences, but effective implementation relies on robust, well-structured data.
- Future-Proofing CRM: Building advanced CRM strategies today ensures institutions can harness AI’s full potential in the near future.
How Can Institutions Transform Campus Tours to Stand Out?Campus tours are critical touchpoints in the college decision-making process, but too often, they are overly scripted and indistinguishable. Mickey Baines emphasizes the importance of creating personalized, memorable experiences. Tours that incorporate authentic, unscripted narratives—sharing personal experiences alongside facts—stand out to prospective students. Families notice when tours feel rehearsed or lack differentiation, which can undermine a school’s appeal.
Mickey’s insights highlight the need to audit existing tour practices and ensure they offer unique value. Tour guides should feel empowered to inject their personalities into their presentations, making the experience more engaging and relatable. By crafting distinctive tours, institutions can leave a lasting impression, positioning themselves as top choices for students.
Why Are Parents Key to the Enrollment Process?Parents play a pivotal role in guiding students through the college selection process, yet many institutions fail to address them effectively. Mickey underscores the need for parent-specific communication that speaks to their concerns and priorities. Instead of duplicating student messaging, schools should craft emails and materials that help parents support their child’s decision-making process.
For example, messages could highlight how specific events or resources benefit both the student and the family. By addressing parents directly and demonstrating their integral role, institutions can build trust and foster stronger connections, ultimately influencing enrollment decisions.
How Can Data and AI Revolutionize Student Engagement?Mickey stresses that data is the foundation of effective personalization. Institutions often miss opportunities to tailor communications because they fail to track critical details, such as which events a student attended or their online engagement patterns. Collecting and organizing this data allows schools to create tailored experiences that resonate with students and families.
AI offers the potential to automate these processes, delivering hyper-personalized communications at scale. However, AI relies on robust data to function effectively. Institutions must start gathering and structuring data now to prepare for seamless AI integration. CRM systems are vital tools for this transformation, enabling schools to manage data and deploy strategies that meet students’ individual needs.
What Steps Should Institutions Take to Prepare for AI?Mickey explains that building advanced CRM capabilities is essential for harnessing AI in enrollment strategies. Schools should evaluate their current data collection practices, identify gaps, and begin accumulating the information needed to personalize experiences. Advanced CRMs allow institutions to move from basic to intermediate and eventually fully automated, AI-driven strategies.
For example, tracking how a student interacts with event invitations or website content can inform future communications, ensuring they feel relevant and personalized. Institutions that invest in data readiness today position themselves to leverage AI tools effectively, enhancing student engagement and enrollment outcomes.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In Part 5 of this Pulse Check series, Cody Nielsen interviews Dr. David Robinson-Morris to explore the post-2024 election challenges and opportunities for higher education in America. This compelling conversation delves into how education institutions can navigate political turbulence, reclaim imaginative spaces, and fight systemic oppression. Tune in to gain insights into reshaping higher education for a more equitable future.
Key Takeaways* Imagination in Higher Education: Reclaiming creativity and curiosity is crucial for transcending oppressive systems and fostering meaningful transformation. * Challenges of Corporatization: The corporatization of higher education has shifted priorities from holistic learning to workforce development, undermining its transformative potential. * Preparing for Resistance: In the face of political shifts, educators and communities must embrace subversive strategies to uphold justice and inclusion. * The Role of Higher Education in Democracy: Institutions must foster a shared reality, promote belonging, and educate individuals who can critically engage with societal challenges.
The Power and Loss of Imagination in Higher Education
Dr. David Robinson-Morris underscores the critical role imagination plays in education and society. He argues that oppressive systems, including corporatized higher education, often strip away creativity and curiosity, replacing them with rigid frameworks focused solely on outcomes like economic mobility. Reclaiming imagination, he asserts, is essential for empowering individuals and institutions to think beyond the status quo and enact meaningful change.
Robinson-Morris connects this erosion of imagination to the broader corporatization of higher education, tracing its origins to the 1960s and the rhetoric of economic pragmatism. He reflects on how the focus shifted from personal and intellectual growth to workforce development, leaving little room for transformative thinking. To counter this, higher education must re-embrace its role as a space for intellectual exploration and social imagination.
Navigating a Second Trump Presidency
The conversation pivots to the implications of the 2024 election and the onset of a second Trump administration. Robinson-Morris emphasizes the unique challenges posed by this presidency, where the absence of reelection constraints could lead to bold, unchecked policy reversals. For communities of color, he notes, survival and resistance have long been practiced arts, while urging progressive allies to prepare for a prolonged struggle.
A particular focus is placed on the role of higher education in countering harmful ideologies. Robinson-Morris calls for campuses to recommit to fostering shared realities, inclusion, and belonging. The ideological battle, he argues, begins in classrooms and is integral to shaping a generation that values collective progress over individual gain.
Resistance, Justice, and the Path Forward
Robinson-Morris provides practical advice for higher education professionals grappling with systemic oppression within their institutions. He advocates for resisting oppressive systems, even in subversive ways, and reminds educators of the risks and rewards of pushing against the tide. Importantly, he distinguishes between freedom and liberation, with liberation being the ultimate goal: a state of unburdened imagination and self-determination.
For higher education to truly transform, it must move beyond surface-level diversity initiatives and toward justice as liberation. This requires educators and institutions to confront their complicity in oppressive structures and make bold, collective efforts to dismantle them.
Guest Name: David Robinson Morris
Guest Social: www.linkedin.com/in/davidrm
Guest Bio: David W. Robinson-Morris, Ph.D. is an author, philosopher, social justice and human rights advocate-activist, educator, philanthropist, community organizer, DEI practitioner, non-profit leader, and higher education administrator. Dr. Robinson-Morris is the Founder & Chief Reimaginelutionary at The REImaginelution, LLC, a strategic consulting firm working at the intersections of imagination, policy, practice, and prophetic hope to radically reimagine diversity, equity, and inclusion (DEI) toward racial justice and systemic transformation by engendering freedom of the human spirit; and catalyzing the power of the imagination to reweave organizations, systems, and the world toward collective healing and liberation.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Today's inductee into the 2024 Enrollify Hall of Fame is Dr. Nick Ladany, President of San Francisco Bay University. Dr. Ladany’s forward-thinking leadership in transparency, innovation, and data-driven strategies is redefining higher education. This episode explores his insights into fostering meaningful relationships, leveraging AI to improve student support, and holding institutions accountable through measurable metrics.
Check out the full episodes Nick appeared in:
Confessions of a Higher Ed CMO - Live at AMA
Higher Ed Pulse - Live at ASU/GSV
Mastering The Next - Episode 27
Key Takeaways
- Disrupting Higher Education: Dr. Ladany advocates for a radically student-centered model, prioritizing tailored support, updated curricula, and comprehensive wellness services to ensure student success.
- AI-Driven Student Support: San Francisco Bay University leverages AI to provide 24/7 mental health and academic support, detect early signs of student distress, and enhance resilience for lifelong success.
- Transparency and Accountability: Dr. Ladany underscores the need for clear, meaningful metrics to evaluate institutional performance and maintain trust in higher education.
- Rethinking Faculty Roles: Effective teaching and DEI initiatives are critical to addressing systemic issues and preparing students for a diverse and equitable world.
- Focus on Mental Health: Unlimited mental health support is essential for addressing long-term effects of the pandemic and fostering student well-being.
How Is San Francisco Bay University Disrupting Higher Education?Dr. Ladany envisions a reimagined university model built around students rather than faculty, donors, or traditional structures. By designing curricula and co-curricular activities to align with industry needs and focusing on graduating students in four years, San Francisco Bay University sets itself apart. Faculty are trained not just as subject matter experts but also as educators skilled in pedagogy. The university also integrates comprehensive wellness services, addressing academic, emotional, and practical needs to ensure student success.
This holistic, student-first approach serves as a blueprint for disrupting a historically slow-moving higher ed industry. By focusing on outcomes and relevance, the university aims to prepare students for careers and societal contributions, bridging gaps often overlooked in traditional systems.
What Role Does AI Play in Supporting Students?AI is a cornerstone of San Francisco Bay University’s strategy for improving student outcomes. Dr. Ladany explains how AI tools provide real-time insights into student behaviors, such as identifying food insecurity or mental health challenges through dining hall patterns or other indicators. These insights allow the university to intervene proactively and effectively.
Moreover, AI-powered systems like chatbots ensure students have access to support services 24/7, reducing barriers created by time constraints or limited staff availability. These tools enable meaningful engagement, providing both academic and personal support tailored to individual needs. By doing so, the university creates an ecosystem where students feel supported every step of the way.
Why Is Transparency Crucial in Higher Education?Transparency and accountability are central to Dr. Ladany’s leadership philosophy. He argues for standardized metrics, such as graduation rates and resource allocation, to evaluate university performance. Institutions must avoid shifting blame onto students and instead focus on preparing them adequately.
Dr. Ladany also critiques the resistance to DEI initiatives, emphasizing that higher education must address systemic inequities to better serve diverse student populations. Through a transparent, data-informed approach, universities can foster trust and ensure equitable opportunities for all students.
How Is Mental Health Being Prioritized?Dr. Ladany recognizes the pandemic’s long-term impact on student mental health, advocating for unlimited support services to address both immediate and lasting challenges. AI plays a significant role in monitoring student well-being and providing scalable solutions. Importantly, the university also focuses on fostering resilience and encouraging students who are excelling to build on their strengths, creating a balanced approach to mental health and success.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
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This episode celebrates the 2024 Enrollify Hall of Fame, spotlighting visionary leaders shaping the future of higher education.
Today's inductee into the 2024 Enrollify Hall of Fame is Dr. Janet Spriggs, President of Forsyth Technical Community College, who shares groundbreaking insights on leveraging a $30 million NSF Engines grant and innovative AI tools to drive equitable economic mobility, enhance student success, and revolutionize enrollment strategies. Dive into Dr. Spriggs’ dynamic vision for education’s future, from biotechnology pathways to AI-powered student experiences.
Check out the full episodes Janet appeared in:
Breaking Silos - Episode 2
AI For U - Episode 4
Key Takeaways
- Advancing Economic Mobility: The $30 million NSF Engines grant empowers Forsyth Tech to drive equitable economic mobility through biotechnology education, advanced career pathways, and impactful community development.
- AI in Higher Education: Forsyth Tech leverages AI for predictive analytics, adaptive learning, and personalized student support, significantly boosting enrollment and retention rates.
- Empowering Adult and Diverse Learners: AI tools tailor educational experiences for diverse student populations, addressing the unique needs of high schoolers and adult learners.
- Operational Efficiency through AI: Tools like chatbots and AI-powered workflows streamline administrative tasks, enabling staff to focus on meaningful, human-centered student interactions.
- Data-Driven Insights: Predictive analytics enhance enrollment management, allowing Forsyth Tech to allocate resources strategically and maximize student success.
How is the $30 Million NSF Engines Grant Transforming Forsyth Tech?Dr. Janet Spriggs highlights the transformative potential of a $30 million NSF Engines grant at Forsyth Technical Community College. This investment is not just about acquiring cutting-edge biotechnology equipment but also about creating high-tech career pathways that empower underserved populations. By focusing on equitable economic mobility, Forsyth Tech aims to connect first-generation and low-income students to family-sustaining careers. The grant exemplifies community colleges' commitment to meeting students where they are and guiding them toward generational change through education.
What Role Does AI Play in Enhancing the Student Experience?AI tools are at the forefront of Forsyth Tech’s efforts to personalize and enhance the student experience. Predictive analytics identify at-risk students, enabling timely and targeted interventions. Adaptive learning platforms offer tailored educational content, meeting students where they are academically and ensuring their success. AI-powered chatbots provide 24/7 support, a critical feature for students juggling life’s demands, particularly during unconventional hours. These innovations contribute to increased enrollment and retention, setting a new standard for student engagement in higher education.
How Is AI Supporting Diverse Student Populations?Forsyth Tech embraces AI to cater to the distinct needs of its diverse student body, from high schoolers seeking a head start to adult learners retooling for new careers. AI tools adapt to varied learning styles and support requirements, ensuring all students have access to resources that match their unique journeys. This approach has been instrumental in addressing the fastest-growing student populations—adult learners and high school students—while fostering inclusivity and equitable education.
What Operational Efficiencies Are Achieved Through AI?AI streamlines Forsyth Tech’s operations by automating routine tasks, enabling staff to focus on student engagement. Chatbots significantly reduce call volumes, freeing up student care representatives for in-person interactions. Marketing workflows powered by AI ensure prospective students are nurtured effectively through personalized, human-like communications. Additionally, predictive analytics provide actionable insights, helping the institution focus resources where they will have the greatest impact, thereby driving success with fewer resources.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this insightful episode from the AMA Symposium, Mallory sits down with Marina Cooper, Senior Associate VP for Brand and Marketing at Johns Hopkins University. The conversation dives into two critical topics: Johns Hopkins' upcoming 150th anniversary celebration and the evolving role of artificial intelligence (AI) in higher education marketing. Marina shares her perspective on leveraging institutional milestones and her journey toward integrating AI into her workflows, offering a candid look at the challenges and opportunities of AI adoption.
Key Takeaways* Celebrating Milestones Creatively: Institutional anniversaries like Johns Hopkins' 150th are opportunities to connect with internal and external audiences meaningfully. * AI Adoption in Higher Education: AI use in marketing is on the rise, but barriers like time, familiarity, and accessibility hinder broader adoption. * AI for Personas and Campaigns: AI has untapped potential in creating dynamic personas and testing campaigns, helping teams better understand audience behavior and reactions. * Time as the Biggest Barrier: Many leaders find it challenging to dedicate time to learning and experimenting with AI, even though it's critical for staying competitive. * AMA Symposium's Growing Influence: Next year’s AMA conference will return to the DMV area, promising engaging discussions on team-building and marketing innovations.
How Can Institutions Leverage Major Milestones?
Marina discusses Johns Hopkins University's upcoming 150th anniversary and how the institution plans to use this milestone as a platform to share its achievements and vision with the world. For Marina, it’s about more than just celebrating history—it’s an opportunity to strengthen the university's brand and inspire stakeholders. Attending sessions like "Happy Birthday to Us" at AMA is helping her team strategize creative ways to leverage the anniversary for broader institutional storytelling.
Anniversaries like this serve as powerful tools for connection, Marina notes, providing an avenue to communicate not only with alumni and current students but also with prospective students, faculty, and global audiences.
Why Is AI Still an Afterthought for Many Leaders?
Despite Johns Hopkins' prominence in AI research, Marina admits that integrating AI into her personal workflows is still a work in progress. While her team has embraced AI for tasks like photo selection using advanced asset management systems, Marina finds herself defaulting to traditional methods, often realizing afterward how AI could have streamlined the process.
This candid admission reflects a broader trend in higher education: while teams are exploring AI, many leaders struggle to make it a consistent part of their routine. The key barrier? Time. Leaders often lack the bandwidth to experiment with tools like ChatGPT or Claude, even though these technologies can simplify everything from brainstorming to content creation.
What Are the Most Promising Uses of AI in Marketing?
Marina shares her curiosity about AI's potential in building more effective student personas and testing campaign ideas. By simulating how different audiences might react to campaigns, AI could help teams refine their messaging and better align with audience needs. This approach could significantly improve the accuracy of marketing strategies, moving away from reliance on assumptions and toward data-informed decision-making.
Mallory emphasizes that the key to overcoming adoption barriers is experimentation. As AI technology evolves and becomes embedded in existing tools, it will become more accessible and less intimidating for teams to integrate into their workflows.
What Can We Expect from Next Year’s AMA Symposium?
Looking ahead, Marina teases exciting plans for the next AMA Symposium, set to return to the DMV area at National Harbor. She highlights the conference's unique ability to bring together professionals across marketing disciplines, fostering open, behind-the-scenes conversations about challenges, strategies, and successes.
Marina is particularly excited about discussions around team-building and expertise development in marketing organizations. These conversations will be critical as higher education continues to adapt to new technologies and changing audience expectations.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Hosts Mallory and Seth dive into their highly anticipated 2025 predictions for higher education. The conversation is packed with bold insights, from the transformation of marketing strategies to the rise of AI agents and even controversial shifts in federal education policies. With humor, candid debates, and actionable takeaways, this episode is a must-listen for education professionals navigating the rapidly evolving landscape.
Key Takeaways:
- Non-Traditional Paid Media Investment: Colleges and universities poised for breakout growth in 2025 will channel marketing dollars into innovative areas like internal thought leadership and influencer strategies.
- AI Agents Revolution: AI will shift from applications to agents, automating tasks across enrollment marketing, student success, and social media management.
- Talent Migration Trends: A reversal may be on the horizon as professionals return to in-house higher ed roles, driven by stability and evolving compensation structures.
- Hyper-Personalization with Empathy: AI-powered, personalized interactions will redefine how institutions engage with prospective and current students, fostering stronger emotional connections and tailored experiences.
- Generative AI and Digital Strategy: The rise of AI search engines will force institutions to rethink their web content strategies to remain visible and authoritative.
Key Questions and Insights
1. How will marketing evolve for higher education institutions in 2025?
Seth predicts a significant shift in marketing strategies, moving beyond traditional digital ads to non-traditional paid media investments. By allocating budgets to internal content engines and thought leadership, institutions can tap into micro-influencers, leveraging their niche expertise to bolster institutional branding. This approach disrupts the typical Google and Facebook ad spend model, allowing institutions to innovate.
2. What is the difference between AI applications and AI agents, and why does it matter?
Mallory outlines the shift from human-driven AI applications to self-sufficient AI agents. AI agents can automate complex processes like monitoring inquiries, flagging at-risk students, or managing real-time social media strategies, reducing operational costs and human error. This evolution will be pivotal for enrollment teams looking to streamline workflows and enhance outreach.
3. How will generative AI reshape the higher ed digital experience?
As AI-powered search engines become more conversational and answer-focused, traditional SEO strategies will need a revamp. Institutions must ensure their websites offer rich, authoritative content to maintain visibility in zero-click searches. Faculty collaboration in updating departmental pages is crucial to remain competitive in this new digital ecosystem.
4. Will talent return to higher education institutions?
Seth argues that economic instability in the private sector, paired with improving compensation and remote work opportunities in higher ed, could lead to a migration of skilled professionals back to campuses. However, Mallory counters with skepticism, citing ongoing frustrations within campus environments and a lack of technological adoption.
5. How can AI enable empathetic engagement with students?
Hyper-personalization powered by AI will go beyond addressing logistical barriers to fostering deeper emotional connections with students. Tailored communication, academic pathways, and proactive interventions will enhance student success and retention, particularly for at-risk populations like first-gen students and part-time learners.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Mallory chats with Nate Jorgensen, Senior Director of Marketing at Miami University in Ohio, to discuss two exciting topics: empowering students through podcasting and the evolving role of artificial intelligence in higher education. From showcasing authentic student experiences through podcasting to addressing fears around AI adoption, this episode offers a refreshing take on how universities can innovate in meaningful and impactful ways.
Key Takeaways
- Student-Driven Podcasting: Miami University's student-hosted podcast, Major Insight, highlights real student experiences, breaking down barriers for prospective and current students alike.
- AI as a Tool, Not a Threat: Nate candidly shares his own apprehensions about AI, emphasizing its potential to enhance, rather than replace, human creativity and authenticity in marketing.
- Overcoming Fear of the Unknown: Institutions, including Miami, are navigating AI guidelines to encourage thoughtful, ethical adoption without stifling innovation.
- Real-Life Inspiration: Personal connections to content—whether through podcasting or using AI—can drive engagement and create authentic narratives.
Why Student Podcasting MattersNate Jorgensen shared the journey of revitalizing Major Insight, Miami University's student-hosted podcast. Initially tucked away in a small department, this initiative grew under Nate’s leadership into a dynamic, impactful platform. Students share their raw, real-life experiences—addressing homesickness, academic challenges, and personal growth—offering a relatable resource for their peers and prospective students.
By amplifying student voices, the podcast has become a bridge between institutional transparency and student engagement. Nate highlighted how this medium allows students to tackle taboo or overlooked questions, such as "Do dorms provide toilet paper?" Humor aside, such questions reflect the genuine uncertainties prospective students face. The podcast breaks the "perfect college life" façade and creates a space where vulnerability inspires connection.
The AI Learning Curve in Higher EdNate’s openness about his AI journey reflects a broader hesitation within higher education: fear of inauthenticity and job displacement. Yet, as Mallory emphasized, AI is simply a tool—akin to a pen—that can help institutions achieve their goals faster and more efficiently.
At Miami University, AI adoption varies across departments. For example, the marketing team sees AI as an ally to streamline content creation, while the news team remains cautious to preserve human-authored authenticity. Despite these differences, Nate recognizes the importance of institutional guidelines to demystify AI and encourage its thoughtful use. His goal? To move past fear and embrace AI as a partner in storytelling and efficiency.
Transforming Inspiration into ActionNate shared a moving anecdote about a student's research on stress responses that inspired him personally. With undergraduate research becoming a passion of his, Nate is planning to leverage AI to draft a story about this experience. He acknowledged that AI can help overcome creative blocks, allowing him to refine the narrative with his unique voice. This reflects the broader theme of using technology not as a replacement but as an enhancer of creativity.
This story underscores the importance of taking small, actionable steps in AI adoption. Whether starting with a fun project—like writing a snack-themed rap—or tackling larger initiatives, experimenting with AI can unlock transformative potential in higher education.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Mallory sits down with Rebecca Stapley, Director of Marketing and Communications at RIT’s College of Health Sciences and Technology and the School of Individualized Study. They chat live from the American Marketing Association (AMA) conference in Las Vegas, discussing Rebecca’s transition to college-specific marketing, her insights from the event, and her creative strategies for aligning institutional and college-level branding. From mastering brand photo shoots to leveraging artificial intelligence, Rebecca offers invaluable advice for higher education marketers.
Key Takeaways
- Brand cohesion: Use overarching institutional branding as a foundation for college-specific storytelling.
- Brand photo shoot preparation: Prioritize pre-shoot organization with mood boards (swipes) and creative briefs to optimize results.
- AI in higher education marketing: Leverage AI as a creative assistant to overcome writer’s block, brainstorm, and enhance efficiency.
- Community collaboration: Building connections with faculty, staff, and students strengthens messaging and insights.
What is it like to attend AMA for the first time?
Rebecca shares her experience attending her first AMA conference, noting the lively and supportive atmosphere. She emphasizes how the higher education community fosters unique connections, which made her experience even more meaningful.
What are the top takeaways from AMA 2023?
Rebecca highlights the session on “Mastering the Art of the Brand Shoot” as a standout. She explains how to organize successful brand shoots, from using student actors to creating mood boards that capture the intended aesthetic. She plans to integrate these strategies into her own team’s creative processes.
How does institutional branding intersect with college-level identity?
Rebecca explains the challenge of balancing RIT’s overarching brand identity with the specific needs of her college. Her approach involves crafting messaging guides that answer two key questions: Why this field of study? and Why RIT? She distills these insights into concise, compelling elevator pitches while maintaining alignment with the university’s core values and brand strengths.
How can higher education marketers think about brand identity creatively?
Using a Ted Lasso-inspired analogy, Rebecca compares institutional branding to a cohesive soccer team. She illustrates how individual colleges can maintain unique personalities (e.g., Roy Kent’s seriousness or Sam Obisanya’s compassion) while contributing to the university’s larger goals. This perspective makes brand identity more relatable and actionable for marketing teams.
What is the role of AI in higher education marketing?
Rebecca embraces AI as a creative and strategic tool, using it to streamline brainstorming and overcome creative blocks. While RIT is still formalizing AI policies, Rebecca appreciates the flexibility to experiment and share insights with her team. She views AI as a dynamic resource that reduces operational burdens, allowing marketers to focus on strategy and creativity.
How can institutions support AI adoption?
RIT is working through the process of establishing AI guidelines while encouraging exploration. Rebecca stresses the importance of creating adaptable policies, given the constantly evolving nature of AI technology.
What advice does Rebecca have for marketers?
Rebecca advises leaning into your community—faculty, staff, and students—as a source of strength and insight. She emphasizes the importance of collaboration and shared purpose in building effective marketing strategies.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Mallory sits down with Santhana Naidu, VP of Marketing and Communications at Rose-Hulman Institute of Technology, live at the AMA Conference. Together, they explore the transformative role of AI in higher education marketing, from enhancing team efficiency to fostering creativity. Santhana shares actionable insights on navigating resource constraints and adopting AI tools for strategic advantage. Whether you're a seasoned professional or just starting your AI journey, this conversation offers invaluable takeaways.
Key Takeaways* Embrace AI for Efficiency: AI can alleviate workload by automating repetitive tasks, enabling teams to focus on creativity and strategy. * Leadership is Key: Leaders must invest time in understanding AI to guide their teams effectively. * Transparency Matters: Educating stakeholders about AI’s use and benefits is crucial for institutional buy-in. * Empower Teams: Encourage staff to experiment with AI tools and share insights, fostering a culture of innovation. * Leverage Resources: Collaborate with internal and external experts to expand your understanding of AI applications.
What Makes AI a Game-Changer in Higher Education Marketing?Santhana highlights AI’s potential to transform higher education marketing by increasing productivity and personalizing user experiences. For institutions with resource constraints, AI can automate routine tasks and reduce burnout among teams. By focusing on efficiency, tools like ChatGPT and Apple AI help marketing teams streamline their operations while maintaining creativity and innovation.
He emphasizes the importance of leaders investing time in learning AI to overcome skepticism and drive adoption. This approach not only empowers teams but also ensures alignment with institutional goals.
How Can Teams Integrate AI Without Fear of Job Loss?Santhana addresses common concerns about AI and job displacement by reframing AI as an enabler rather than a threat. In under-resourced environments, AI helps teams achieve more without overworking staff. By automating mundane tasks, team members have more bandwidth for strategic and creative projects. This leads to a more engaged, balanced workforce and better results for the institution.
He also shares an example from Rose-Hulman’s summer retreat, where team members explored AI tools to enhance their workflows. Such initiatives demonstrate how AI can inspire collaboration and continuous learning within teams.
What Advice Does Santhana Offer for Leaders Starting Their AI Journey?Santhana recommends two key strategies for leaders looking to adopt AI:
- Empower Teams: Give staff the freedom to explore AI tools and report back on their usefulness. This hands-on approach fosters innovation and builds confidence.
- Foster Transparency: Share how AI is being used with stakeholders to alleviate concerns and build trust. Highlighting ethical usage and clear benefits helps secure buy-in from leadership.
He also stresses the value of tapping into existing resources, such as internal experts or academic courses, to build institutional expertise in AI.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Welcome to Part 4 of Reclaiming Free Speech, Democracy, and Discourse on Campus a Post Election America. I’m Dr. J. Cody Nielsen, Host of After Further Consideration. No matter the outcome, the 2024 election will set the stage for the next decade of higher education. In this Pulse Check series I’ll interview policy makers and practitioners to discuss their outlook on higher education, the ways in which we might reestablish higher education’s public trust, and what a post 2024 election will look like on campus. From expression of speech to civil democracy and discourse, America’s higher education system is at a dramatic turning point and we’re here to break it down. Let’s dive into today’s episode, where we are joined by Kristine Bowman.
What is the Current State of Free Speech on College Campuses?
Free speech on college campuses is at a crossroads, with increasing student protests reminiscent of movements from the Civil Rights Era to the Vietnam War. Kristine Bowman explains that today's protests often combine multiple tactics, from marches to sit-ins, reflecting a renewed fervor for activism. However, she notes that campus leaders face unprecedented challenges navigating these dynamics in a polarized political climate.
Bowman highlights the legal doctrines that guide free speech policies, such as the time, place, and manner framework, which allows institutions to regulate speech while maintaining their core functions. The evolving government speech doctrine also complicates matters, particularly in the context of academic freedom and institutional neutrality.
How Does Post-2024 Politics Impact Higher Education?
The 2024 election has ushered in a Republican-controlled presidency and Congress, raising significant questions about the future of higher education. Bowman discusses potential implications, including federal regulations tying research funding or financial aid to compliance with free speech policies. She reflects on the 2019 executive order under Trump's first administration, which linked federal funding to adherence to the First Amendment, and considers how similar strategies might evolve in the coming years.
Bowman contrasts two perspectives on institutional responses to free speech: the traditionalist view, which emphasizes neutrality and non-intervention, and the new democratic view, which advocates for proactive engagement to foster inclusive dialogue. She underscores the challenges universities may face in balancing these approaches under increased political scrutiny.
How Can Institutions Navigate Free Speech Challenges?
Universities must grapple with the tension between creating safe spaces for marginalized groups and encouraging brave spaces for open dialogue. Bowman emphasizes the importance of fostering environments where all students can engage productively, even when discussions are uncomfortable or divisive. She draws on her research, including her 2023 article in the Journal of Law and Politics, to argue for a "new democratic model" of free speech that prioritizes equitable access to knowledge creation.
For private colleges, constitutional values like free speech and equality remain integral, even if not legally mandated. Leaders like Wesleyan University President Michael Roth exemplify how private institutions can champion these principles, shaping societal norms and reinforcing higher education’s public trust.
What’s Next for Free Speech in Higher Education?
Looking ahead, Bowman predicts heightened tensions as universities navigate federal policies, legal challenges, and campus activism. She advises institutions to adopt proactive strategies that align with both legal principles and their mission to foster intellectual growth. This includes leveraging lessons from history, understanding the lived experiences of students, and engaging in thoughtful dialogue across ideological divides.
Kristine Bowman serves as the Associate Dean for Academic and Student Affairs in the College of Education at Michigan State University, where she is jointly appointed as a Professor of Law and Professor of Education Policy. Bowman is also an international expert in education law and policy, having published roughly thirty articles and book chapters, written or (co)edited four books, and presented regularly across the U.S. and in more than a dozen countries around the world. She writes about liberty and equality at all levels of education, often focusing on racial and ethnic equity and free speech.
Guest Name: Kristine Bowman, Associate Dean for Academic and Student Affairs in the College of Education, Michigan State University
Guest Bio: Kristine Bowman serves as the Associate Dean for Academic and Student Affairs in the College of Education at Michigan State University, where she is jointly appointed as a Professor of Law and Professor of Education Policy. Bowman is also an international expert in education law and policy, having published roughly thirty articles and book chapters, written or (co)edited four books, and presented regularly across the U.S. and in more than a dozen countries around the world. She writes about liberty and equality at all levels of education, often focusing on racial and ethnic equity and free speech.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Mallory sits down with Tina Miller, Executive Director of Creative and Communications at Enterprise Technology at Arizona State University (ASU). Recorded live at AMA in Las Vegas, the conversation delves into the transformative role of AI in higher education, exploring how leaders can adopt and integrate AI to drive institutional success. Tina shares insights into ASU’s innovative approach, including their AI Innovation Challenge, and offers actionable advice for leaders ready to embrace this game-changing technology.
Key Takeaways* Leaders must prioritize AI literacy: Understanding and leveraging AI starts with a commitment to learning and experimenting with its potential. * AI adoption needs leadership buy-in: Institutions without clear guidelines or leadership support risk missing AI’s transformative opportunities. * AI can address resource constraints: Properly implemented, AI has the potential to reduce costs, increase enrollment, and enhance efficiency. * ASU’s AI framework is a model: The university focuses its AI initiatives on three key areas: teaching and learning success, research for societal impact, and the future of work. * Experimentation is key: The early days of AI adoption are ideal for leaders and institutions to explore its possibilities and set the foundation for future advancements.
Why Leaders Must Take the First Step in AI Adoption
Tina highlights the importance of leadership in AI adoption, explaining that many leaders wait for institutional directives before integrating AI into their teams. However, she emphasizes the urgency for leaders to take the initiative. Literacy is the first step—understanding what AI is and how it can be used. Tina shares her personal journey of becoming AI-literate through podcasts, newsletters, and networking, showcasing how small, consistent efforts can yield significant knowledge gains.
AI literacy transitions to fluency when leaders not only understand the tools but can actively implement them to streamline processes, improve collaboration, and educate students. Tina underscores that AI adoption is not optional; institutions and leaders who fail to embrace it risk falling behind in the rapidly evolving higher education landscape.
Overcoming Barriers to AI Integration in Higher Ed
A common barrier to AI adoption is time—or the perceived lack of it. Leaders often feel stretched thin, managing numerous priorities. Tina’s advice? Prioritize AI because the long-term benefits outweigh the short-term time investment. She suggests accessible ways to learn about AI, such as tuning into relevant podcasts (e.g., Marketing AI and Enrollify) and engaging with professional networks. Tina also points out that institutions like ASU have successfully embedded AI by aligning it with clear priorities, like student success and research impact.
Mallory and Tina also discuss the real-world impact of AI in higher education. From increasing enrollment rates to slashing application costs, the early adopters are already reaping measurable benefits. These success stories provide a blueprint for institutions hesitant to embrace AI.
ASU’s AI Innovation Challenge: A Case Study
ASU’s proactive approach to AI is a standout example. Guided by three focus areas—teaching and learning success, research for societal impact, and the future of work—the university integrates AI purposefully rather than haphazardly. Tina shares details about the AI Innovation Challenge, which empowers faculty, staff, and researchers to develop projects leveraging AI. With over 250 projects currently in progress, ASU demonstrates the power of prioritizing and resourcing AI initiatives.
Tina emphasizes that ASU’s success stems from a top-down commitment to innovation, with President Michael Crow leading the charge. This leadership provides a roadmap for other institutions to follow: identify strategic goals, align AI initiatives with these objectives, and create structures to support experimentation and adoption.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this special episode from the American Marketing Association conference, Carrie sits down with Claire Skelton, Assistant Director of Content Marketing at Southeast Missouri State University, and Nikki Peters, Design Manager at the same institution. They discuss the impact of leadership lessons, the value of continuous learning, and the excitement of their first AMA conference. If you're a higher education marketing professional or someone stepping into leadership roles, their experiences will resonate deeply.
Key Takeaways
- Continuous Learning Fuels Leadership Growth: Claire and Nikki emphasize that leadership is an ongoing journey, not a destination.
- Collaborative Development Strengthens Teams: Completing leadership courses together allowed them to reflect, share insights, and grow as leaders.
- Flexibility in Leadership Matters: Tailoring leadership styles to individual team members is a game-changer.
- Networking and Shared Experiences Are Priceless: The conference provides a unique opportunity to connect with peers facing similar challenges and to explore innovative solutions.
- First-Time Attendees Should Take the Leap: The advice is simple—if you're debating attending next year, go.
The Power of Shared Leadership Development
Claire and Nikki shared how the Lessons in Leadership course shaped their approach to managing teams and fostering collaboration. By taking the course together, they identified each other’s strengths and weaknesses, creating a space for vulnerability and growth. Weekly meetings became a cornerstone of their development, offering a chance to reflect on insights, identify areas for improvement, and brainstorm how to adapt their leadership styles to meet the needs of their diverse teams.
This collaborative approach highlights an essential takeaway: leadership growth is amplified when it's shared. Leaders who hold themselves and others accountable can create meaningful change for their teams and organizations.
Situational Leadership and Self-Awareness
A key insight from the course that resonated with Nikki and Claire was the importance of situational leadership. Nikki explained how tailoring her approach based on the unique needs of her team members and projects allowed her to adapt more effectively. Flexibility, she noted, is a critical skill for navigating the fast-paced challenges of higher education marketing.
Claire highlighted the importance of self-awareness, particularly around communication. Recognizing tendencies, such as unintentionally interrupting others, and making a conscious effort to listen more effectively, helped her grow as a leader. Both agreed that leadership is as much about personal reflection as it is about team management.
First-Time Conference Experiences and Advice
Both Claire and Nikki expressed excitement about their first AMA conference and the wealth of knowledge it offers. With sessions on branding, leadership, CRM strategies, and social media tactics, they are eager to return to their teams with actionable insights. For Nikki, rebranding at their institution provided a timely opportunity to absorb fresh perspectives on guiding her team through significant changes.
The networking opportunities were another highlight. Meeting peers at the welcome reception and engaging with vendors gave them a sense of belonging in a larger professional community. Their advice to first-time attendees: “Go for it.” The energy, shared challenges, and inspiring ideas make it an invaluable experience.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Tune in for a compelling conversation between Mallory and Tam Powell, Senior Vice President of Higher Education at BVK, recorded live at the AMA conference. Tam shares insights into the challenges surrounding higher education’s national narrative and the innovative campaign she is spearheading to shift perceptions and reinforce the collective impact of higher education. Dive into this episode for actionable insights on how a unified message can reshape public opinion and support enrollment strategies.
Watch the video here
username: whycollege
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Key Takeaways
- AI in higher education is a key topic, with professionals exploring its integration and implications.
- Negative public perceptions about the value of higher education persist, posing challenges to enrollment.
- BVK’s campaign, Proud Sponsor of College, aims to redefine the narrative around higher education’s societal impact.
- The campaign highlights the collective benefits of higher education, from innovation to a skilled workforce, democratic engagement, and national security.
- The initiative is designed to reach general audiences with a unified message, targeting public awareness over direct student recruitment.
- Success will be measured by shifts in public sentiment and indirect enrollment improvements, as tracked through Gallup polls and other metrics.
What Key Themes Emerged at AMA?
During the AMA conference, AI and the perception of higher education were dominant themes. Tam noted widespread interest in incorporating AI responsibly and a shared concern about the persistent negative narrative around higher education. With fewer freshmen entering campuses and a looming demographic cliff, these discussions are increasingly urgent for higher ed professionals.
Tam emphasized that the national dialogue around higher education has shifted away from its long-term societal contributions. This episode delves into why reshaping this perception is critical for the sector’s survival and growth.
How Does BVK Plan to Change the Narrative?
BVK, alongside Serve Marketing and Bowstring Studios, is developing a nationwide public service campaign called Proud Sponsor of College. The initiative seeks to highlight the broader societal benefits of higher education, moving beyond individual economic outcomes. Tam explained that the campaign will spotlight six key themes:
- Economic prosperity fueled by innovation from higher education.
- A skilled workforce driving industry and business growth.
- Educated citizens contributing to democracy and civil discourse.
- Improved collective health, happiness, and well-being.
- Expanded opportunities central to the American Dream.
- A strong military and national security enabled by higher education.
These narratives will be disseminated through TV spots, digital ads, print materials, and partnerships with socially responsible organizations. The ultimate goal? To foster a unified message that can act as a catalyst for positive change.
How Will Success Be Measured?
Tam explained that the campaign will monitor public sentiment using Gallup polls and other national indicators, with an eye on reversing the declining confidence in higher education. While the initiative does not directly target prospective students, BVK anticipates that this shift in public perception will support universities’ recruitment efforts.
Tam likened the campaign to the Got Milk? campaign for higher education, aiming to spark national recognition and foster pride in the sector’s impact.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this special year-in-review episode, hosts Mallory Wilsey and Seth Odell reflect on 2024, highlighting key trends, professional insights, and personal lessons. From the increasing impact of AI in higher education to the importance of resilience and foundational marketing strategies, this episode offers a candid and inspiring recap of the year. Mallory and Seth also explore the evolving mental health conversation in higher ed and share personal growth stories, leaving listeners motivated and ready to tackle 2025.
Key Takeaways* AI Acceptance Grows: 2024 marked a pivotal year for AI in higher education, transitioning from skepticism to widespread acceptance, though full application remains on the horizon. * Resilience in Challenging Times: Despite a tougher market, opportunities for success abound for institutions that embrace innovation and refine foundational strategies. * Mental Health Awareness: The conversation around burnout and resilience in higher ed leadership gained momentum, fostering a culture of openness and support. * The Power of Fundamentals: While innovation is crucial, revisiting and strengthening core operations like website optimization and CRM use can deliver immediate results. * Celebrate Wins: Recognizing milestones, both professional and personal, is vital for maintaining motivation and momentum.
Episode SummaryWhat Lessons Did 2024 Teach About Higher Ed Marketing?
Seth shared a key professional insight: “Everything is harder, but there’s still room to win.” Despite headwinds in the industry, many institutions have shown growth by focusing on data-driven strategies and embracing change. Success requires balancing innovative approaches with tried-and-true fundamentals like strong websites, lead management, and creative marketing campaigns.
Mallory added that AI adoption in 2024 was a game-changer. While institutions have started integrating AI tools such as chatbots, challenges like data privacy concerns and lack of readiness slowed full transformation. 2025 holds promise for deeper AI applications.
Why Is Mental Health a Crucial Topic in Higher Ed Leadership?
Both Mallory and Seth highlighted the increasing dialogue around mental health and resilience in higher ed leadership. Leaders are managing shrinking budgets and heightened expectations, leading to burnout. However, the growing openness around mental health has fostered a more supportive culture.
How Did the Enrollify Network Grow in 2024?
Mallory celebrated a milestone: her first full year leading the Enrollify network. Under her leadership, the network has seen exponential growth, with nearly 50% of its total downloads occurring in 2024 alone. She attributed this success to intentional content creation and a dedicated team. Seth added that recognizing and celebrating wins like this is crucial in the fast-paced world of higher education.
What Personal Growth Stories Emerged in 2024?
Seth reflected on his journey of understanding his “why.” After receiving multiple acquisition offers for his agency, Kenahoma, he reaffirmed his commitment to building a business that aligns with his values and vision. Mallory shared her excitement over leading Enrollify, highlighting the joy of achieving meaningful impact in the industry.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this engaging episode recorded live at the AMA Higher Ed Symposium, host Carrie connects with Carrie Pitts-Densmore, Vice President of Enrollment and Marketing at Johnston Community College. Together, they delve into the transformative role of AI in higher education, exploring its potential to streamline processes, address staffing challenges, and enhance student success. This discussion highlights practical applications of AI and offers valuable insights on change management and leadership in navigating the rapidly evolving educational landscape.
Key Takeaways* AI is here to stay: Institutions must embrace AI as an essential tool to address staffing challenges, increase efficiency, and better serve diverse student populations. * Practical AI applications in higher ed: Tools like AI chatbots and phone answering systems are revolutionizing student communication and administrative processes, especially for underserved communities. * Change management is key: Building momentum through small, targeted initiatives helps overcome resistance and fosters organizational buy-in. * Leadership requires courage and vision: Leaders need to make bold decisions, embrace change, and equip teams with the tools to succeed in an AI-driven future. * Ethical use of AI: Higher ed professionals must guide students in using AI responsibly while adapting assessment methods to reflect these new realities.
How Can Higher Ed Leaders Embrace AI Without Fear?
Carrie Pitts-Densmore emphasized the importance of senior leadership embracing AI with a forward-thinking mindset. She shared how her team introduced AI tools like chatbots and phone answering services to enhance efficiency and better serve their student population. A standout feature was their bilingual AI phone system, designed to assist English and Spanish speakers, reflecting Johnston Community College's commitment to inclusivity as an emerging Hispanic-serving institution.
The key to successful implementation? Clear messaging to staff about how AI will support—not replace—them. By starting with small groups and focusing on collaboration, Pitts-Densmore helped her team see AI as a tool for streamlining workflows and enhancing their ability to focus on meaningful tasks.
What Are the Keys to Managing AI-Driven Change?
Drawing from change management theories like those of John Kotter and Kurt Lewin, Pitts-Densmore highlighted the importance of building momentum and celebrating early successes. This approach fosters enthusiasm and encourages wider adoption across teams. She recounted examples of small wins, such as automating repetitive tasks for a continuing education program, which freed up time for staff to focus on impactful work.
To address fears of obsolescence, Pitts-Densmore reassured staff about their ongoing importance to the institution, emphasizing that AI serves as a support mechanism, not a replacement.
How Can AI Foster Innovation and Leadership Growth?
Beyond operational efficiencies, AI is reshaping leadership and professional development. Pitts-Densmore expressed her excitement about incorporating AI into design and communication strategies, while also acknowledging the rapid pace of change. Conferences like AMA Higher Ed provide vital opportunities to learn new applications of AI and refine leadership skills.
She also discussed her experience with leadership courses, which introduced her to theories and frameworks that have helped her navigate AI-related changes with greater confidence. By connecting theory to practice, she has been able to make more informed decisions, encouraging her team to innovate and embrace new methods
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this special Thanksgiving-themed episode, hosts Mallory and Seth dive deep into the power of community, confidence, and meaningful decision-making. Reflecting on personal and professional growth, they discuss how high-stakes decisions can shape careers, why community support is integral to success, and how confidence evolves over time. Inspired by insights shared during an AMA fireside chat with Tony Proudfoot, this episode explores leadership, learning from mistakes, and the art of building relationships that fuel innovation and collaboration.
Key Takeaways* Community is a Catalyst for Growth: Building and leaning into your network can provide both tactical advice and the emotional confidence needed to make bold decisions. * Confidence is a Journey: True confidence evolves from admitting what you don’t know, asking questions, and embracing humility while leading with conviction. * High-Stakes Decisions Shape Careers: Risk-taking often leads to growth, even when things don’t go as planned. Success often requires stepping into uncertainty with the support of others. * Mistakes are Building Blocks: Failure, when met with a learning mindset, can strengthen decision-making skills and inspire innovation within teams. * Root for Others: Supporting peers, colleagues, and friends fosters a culture of generosity and connection, helping everyone succeed.
What Role Does Community Play in Professional Growth?
Mallory and Seth kick off the episode by sharing their Thanksgiving plans, seamlessly transitioning into a thoughtful discussion about the importance of community. Drawing inspiration from a fireside chat at AMA, Mallory reflects on how cultivating relationships fuels confidence, innovation, and effectiveness as a marketing leader. Seth underscores how leaning on his network gave him the assurance to take bold career risks, like founding Canahoma during a pivotal time in his life.
Building community isn’t just about networking—it's about creating spaces for support, candid feedback, and shared learning. This applies not only to professional growth but also to personal fulfillment. Whether through LinkedIn connections or face-to-face chats at conferences, Mallory and Seth emphasize the value of fostering authentic relationships in higher education marketing.
How Does Confidence Evolve Over Time?
Confidence is often misunderstood as having all the answers, but Seth and Mallory argue that it’s much more nuanced. Early in their careers, they both equated confidence with projecting certainty. Over time, they’ve realized that true confidence stems from knowing what you don’t know, asking thoughtful questions, and being open to learning from others.
Seth shares how launching Canahoma required him to embrace uncertainty. He leaned heavily on his community to validate his vision and gain reassurance. Mallory reflects on how her confidence grew from navigating uncharted territory, such as advocating for Higher Ed Live’s acquisition, and learning to trust her instincts even when the path wasn’t clear.
What Can Leaders Learn from Their Mistakes?
Mistakes are inevitable, but they’re also invaluable. Seth highlights a key lesson: if your team isn’t making mistakes, it likely means you’re not delegating enough responsibility or fostering an environment for innovation. By encouraging teams to take smart risks and fail fast, leaders can create a culture of growth and resilience.
Mallory shares a personal example of a career move where she didn’t believe in the product she was supporting. While it was a challenging chapter, the lessons she learned helped her clarify her priorities and build confidence in future decisions. Both hosts stress the importance of learning from failures, adapting, and using those experiences to lead with authenticity.
Why Is Rooting for Others So Powerful?
Closing out the episode, Seth introduces the concept of the “root revolution”—the idea that rooting for others costs nothing but creates immeasurable value. By championing the successes of peers and colleagues, we can build stronger communities that uplift everyone. Mallory adds that giving more than you receive often attracts support and fosters long-term career connections.
As we head into Thanksgiving, Mallory and Seth express gratitude for the incredible higher education marketing community. They invite listeners to share their own stories of community-building on LinkedIn and reflect on how leaning into relationships has shaped their journeys.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this insightful episode, host Mallory chats live from the AMA Higher Education Symposium in Las Vegas with Nathan Ament, VP of Enrollment at Knox College. Together, they dive into the intersection of enrollment and marketing at small colleges, explore the impact of artificial intelligence (AI) on student recruitment, and discuss innovative strategies for demonstrating the value of higher education to diverse stakeholders. From AI-driven student interactions to creative storytelling around education’s ROI, this episode is packed with actionable insights for higher ed professionals.
- AI Enhances Student Engagement: AI tools can foster meaningful, personalized connections with prospective students, addressing their needs without fear of judgment.
- Overcoming Website Challenges: AI has spurred a renewed focus on ensuring institutional websites are updated and accurate, reinforcing their value as a key resource.
- Transformational Power of Voice AI: Voice-powered AI tools allow admissions offices to address inquiries efficiently, saving staff time and improving lead quality.
- Showcasing the Value of Higher Education: It's essential for institutions to use data and strategic messaging to communicate their impact, especially in a climate of skepticism.
- Balancing AI with Human Connection: AI tools don’t replace staff but complement their efforts, enabling counselors to focus on high-value tasks and relationship building.
What is an Enrollment Professional Doing at a Marketing Conference?
Nathan Ament opens up about why a VP of Enrollment would attend AMA’s marketing-focused symposium. For small colleges like Knox, enrollment and marketing are deeply intertwined. With limited staff, the admissions team often handles significant marketing responsibilities, making it crucial to stay informed about the latest trends. Nathan highlights the value of sessions centered on executive communications, campus messaging, and enrollment strategies.
How Can Higher Ed Institutions Demonstrate Their Value to Stakeholders?
A standout fireside chat at AMA tackled the pressing need for institutions to justify their value to external stakeholders, such as state legislators and community partners. Nathan reflects on this session’s relevance, noting the unique challenges small colleges face when replicating such efforts with fewer resources. He underscores the importance of showcasing higher ed’s societal impact with clear messaging and robust data—especially in today’s polarized climate.
How is Knox College Leveraging AI in Enrollment?
Knox College is integrating AI-powered student recruiters to improve top-of-funnel engagement. This tool interacts with students via calls and chats, answering questions, providing personalized support, and even alleviating anxieties students may feel when speaking with human counselors. Nathan emphasizes the surprising success of these tools, including their ability to engage students in thoughtful, judgment-free conversations.
What Role Do Websites and Search Play in AI Strategy?
Nathan acknowledges the need for a website overhaul at Knox, pointing out how AI has become a catalyst for faculty to prioritize site updates. While many students use Google to find information about colleges, ensuring institutional websites are up-to-date is critical to delivering accurate, AI-driven insights. He also touches on the potential of AI-powered site search as a future development.
Does AI Complement or Replace Human Interaction?
Nathan is clear: AI is a tool to enhance, not replace, the work of admissions counselors. By addressing routine queries, AI allows staff to focus on building deeper relationships with applicants. This approach not only improves efficiency but also ensures that high-quality conversations happen at key stages of the enrollment funnel.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode of Reclaiming Free Speech, Democracy, and Discourse on Campus: A Post-2024 Election America, Dr. J. Cody Nielsen hosts Dr. Peter Levine, Associate Dean at Tufts University and an expert on civic democracy. Just days after the 2024 U.S. presidential election, they unpack the election’s implications for higher education, civic democracy, and the role of college campuses in fostering meaningful dialogue and civic engagement. Dr. Levine provides a compelling perspective on the intersection of education and democracy, while discussing actionable strategies to address polarization and improve civic education.
Key Takeaways
- Shifts in Youth Engagement: While youth voter turnout has improved, today’s students are more critical of social media’s role in public discourse and democracy.
- The Role of Higher Education: Colleges are pivotal in teaching nonviolence, civic history, and bridging ideological divides while navigating heightened polarization.
- Practical Civic Education: Institutions must focus on actionable outcomes, like developing research-based initiatives on civic issues rather than performative statements.
- Opportunities Amid Challenges: Despite political instability, fostering consensus in civic education and equipping students with tools for nonviolent activism is essential.
- Resilience and Positionality: Faculty and administrators, especially those with privilege, must stand up for civic democracy and support those most vulnerable to harm.
How Has Civic Democracy Evolved in Higher Education?
Dr. Levine traces the trajectory of civic democracy on campuses since the 1980s, when declining civic engagement was the primary concern. Over the decades, institutions created programs to encourage volunteering and voting. Today, student engagement has improved, but challenges like hyper-partisanship and misinformation demand a new focus. Dr. Levine emphasizes the academic component of civic engagement, advocating for curriculum-driven approaches to understanding polarization and political instability.
What Role Do Colleges Play in Civic Renewal?
Colleges have shifted their approach to civic democracy. Dr. Levine argues for a dual focus on experiential learning and academic rigor. By teaching students the historical roots of democracy and the strategies behind nonviolent activism, institutions can empower students to engage critically with the world. He also highlights the importance of equipping students with tools to navigate political instability, a reality given the nation’s polarized climate.
What’s Next for Campuses in a Post-2024 America?
The 2024 election results underscore deep ideological divisions that will likely manifest on campuses. Dr. Levine predicts a variety of responses, from mobilization to potential conflicts, depending on a campus's political makeup. He advises administrators to avoid performative neutrality while actively contributing to meaningful civic outcomes. For instance, rather than issuing generic statements, institutions can invest in programs addressing key issues like climate change or racial justice.
How Can Civic Education Bridge Divides?
Dr. Levine’s work with the Educating for American Democracy Roadmap demonstrates the potential to find common ground in civic education. By fostering consensus among ideologically diverse stakeholders, this initiative has advanced a more balanced curriculum. He stresses that bridging ideological divides requires patience and strategic dialogue, noting that collaboration with "responsible conservatives" has yielded significant progress.
Advice for Higher Ed Professionals: Responding to Political Tensions
Dr. Levine encourages faculty and administrators to recognize their positionality and use their privilege to take meaningful action. He emphasizes the need to prepare for heightened political tensions while remaining committed to fostering discourse and activism on campus. Acknowledging the emotional toll of political challenges, he advocates for resilience, urging educators to find purpose and satisfaction in their contributions to democracy.
Guest Name: Dr. Peter Levine
Guest Social: https://tischcollege.tufts.edu/people/faculty/peter-levine
Guest Bio: Peter Levine is the Associate Dean of Academic Affairs and Lincoln Filene Professor of Citizenship & Public Affairs in Tufts University's Jonathan Tisch College of Civic Life. He is a political philosopher and political scientist who specializes on civic life and has helped to develop Civic Studies as an international intellectual movement. An author of eight books, including We are the Ones We’ve Been Looking for, Dr. Levine is also the Director of the Frontiers of Democracy Conference, an annual gathering at Tufts University focused on civic democracy and non-violent protest.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode live from the AMA Symposium, host Carrie sits down with Joe Master, Managing Director of Brand and Marketing Strategy at R.W. Jones Agency, to explore the nuances of branding in higher education. Joe shares insights from his journey in university marketing and communications, including lessons from brands like Lego and Crayola, and how their simple yet elegant approaches can inspire the sector. The conversation also delves into leadership strategies for advocating brand-first thinking and the significance of professional development for MarCom leaders.
Key Takeaways
- Brand Before Marketing: Shifting conversations from marketing tactics to brand strategy helps institutions define their unique value and resonate more deeply with their audiences.
- Lessons from Lego and Crayola: Simple, creative branding can effectively communicate a big idea without overloading with details.
Building Institutional Buy-In: Aligning leadership around a clear brand essence is crucial for institutional success. - The Power of Professional Development: Engaging in events like AMA fosters meaningful connections and reframes challenges through shared perspectives.
Why Higher Education Must Prioritize Brand Over Marketing
Joe Master emphasizes the need for higher education institutions to recalibrate their focus from marketing tactics to brand development. Unlike marketing, which often centers on executing specific strategies, branding serves as the foundation for an institution's identity. Using the analogy of Lego bricks, Joe illustrates how individual programs or features may not seem unique on their own but can create a distinct and cohesive identity when brought together under a strong brand.
This approach not only simplifies messaging but also elevates it, ensuring that audiences can connect with the "why" behind an institution's offerings rather than being overwhelmed by the "what."
Lessons from Iconic Brands: Lego and Crayola
Drawing inspiration from children's brands like Lego and Crayola, Joe explains how simplicity and creativity can guide higher ed marketing. Lego's "Imagination Campaign" serves as a prime example of how minimal design can convey complex ideas. For instance, a few Lego bricks arranged in a specific way can instantly evoke the Simpsons or Teenage Mutant Ninja Turtles—no words needed.
Joe challenges higher education leaders to adopt this mindset by articulating a brand essence that transcends individual programs or services. This not only fosters a clearer identity but also allows for greater flexibility in how that identity is expressed across marketing channels.
Leadership in Higher Education Branding
Joe notes that advocating for a brand-first approach requires strong leadership and collaboration across departments. He acknowledges that "marketing" can be a polarizing term in academia, often associated with tactical executions. However, by shifting the conversation to "brand," leaders can better align their teams and institutional goals.
He argues that brand-building is not solely the responsibility of the marketing department; it’s a collective effort that involves every campus leader. By focusing on the larger picture—who the institution serves, how it serves them, and why it matters—leaders can ensure that their messaging resonates both internally and externally.
The Role of Professional Development in MarCom
Joe underscores the value of professional development opportunities, such as attending the AMA Higher Education Symposium, for MarCom professionals. These events not only provide tactical insights but also offer a space for strategic conversations that can reshape perspectives. Whether it’s through formal sessions or informal networking, the exchange of ideas at these gatherings equips leaders with new tools and inspiration to tackle their challenges.
Joe describes these experiences as vital to both personal and professional growth, enabling attendees to stay informed about industry trends while forging meaningful connections with peers.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode of the Higher Ed Pulse,live from AMA, Mallory sits down with Bob Rafferty, Partner and EVP at Simpson Scarborough, to discuss the transformative role of artificial intelligence in higher education websites. Recorded live at the American Marketing Association (AMA) conference in Las Vegas, this conversation unpacks the evolving landscape of .edu websites, how AI is reshaping the user experience, and why universities need to embrace these changes to remain competitive in a tech-forward world.
Key Takeaways* AI's Impact on Higher Ed Websites: Artificial intelligence is revolutionizing .edu websites, shifting them from static information hubs to dynamic, conversational platforms. * The Future of User Experience: Generative AI and large language models will enable more personalized and intuitive interactions, reducing barriers for users seeking information. * Smarter Content Management: AI-integrated content management systems (CMS) will streamline tasks, allowing marketing teams to focus on storytelling and strategic initiatives. * Personalization at Scale: AI-powered CRMs will make website personalization more accessible, enabling even small teams to deliver the right message to the right audience at the right time. * Reimagining the Website's Role: The .edu site will regain its central role as the authoritative source of information and the primary driver of user engagement.
What Is the Role of AI in .EDU Websites?
Bob Rafferty highlights how AI is ushering in a new era for higher education websites, moving beyond traditional navigation and static content. Websites are becoming more interactive and conversational, mimicking the intuitive design of platforms like Google. This evolution allows users to ask questions directly and receive personalized, relevant answers.
Mallory expands on this by envisioning a future where AI-powered websites replace traditional navigation with conversational interfaces, transforming the user experience. Such a shift could remove information barriers, making it easier for prospective students to connect with the lifestyle and academic opportunities offered by an institution.
How Will AI Improve Content Management?
Current content management systems are outdated, requiring significant manual input from marketing teams. Bob predicts that AI tools will simplify tasks such as image resizing, metadata generation, and accessibility compliance. By automating these processes, AI can free up marketing teams to focus on creating rich, engaging content that resonates with prospective students.
The integration of AI into CMS platforms will also make it easier to produce diverse content types, including podcasts, videos, and immersive media. This democratization of content creation could allow even small universities to tell richer, more authentic stories about their student experience.
What About Personalization and Targeting?
Mallory and Bob agree that AI's ability to deliver personalized content is one of its most exciting benefits. AI-powered CRMs are becoming more accessible, enabling smaller marketing teams to scale their efforts without additional resources.
Bob emphasizes that AI can predict user behavior on websites, identifying high-value leads and helping institutions focus their recruitment strategies. This predictive power enhances efficiency, allowing teams to target students with tailored messages that align with their interests and stage in the enrollment journey.
What Is the Long-Term Future of the .EDU Website?
Bob sees the .edu website reclaiming its role as the central hub for university communications. While social media and paid advertising have dominated in recent years, the AI-powered website offers a more immersive and informative experience. As AI tools lower the cost of producing high-quality content, institutions of all sizes will have the opportunity to create compelling, user-centered digital experiences.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Did you miss the AI Engage Summit or want a second look? Watch every insightful discussion and discover strategies for transforming student engagement with AI.
In this episode of The Higher Ed Pulse, co-hosts Seth and Mallory explore the evolving dynamics of higher education as we approach the end of 2024. With insights from recent events like the AMA Conference and AI Engage Summit, Seth unpacks his keynote on the state of the higher ed market, touching on declining demand, increasing supply, and the rise of non-traditional educational pathways. This episode offers a deep dive into the trends reshaping the industry and what institutions can do to stay ahead.
Key Takeaways* Declining Demand, Increasing Supply: The higher education market is shrinking, with undergraduate enrollment decreasing by 15% over the past decade and freshman enrollment down an additional 5% in 2024. However, demand is growing for non-traditional pathways, such as vocational training and dual enrollment programs. * Rise of Non-Traditional Students: Non-traditional learners, including part-time students, adult learners, and high school students in dual enrollment, are driving new opportunities in higher ed. * Pressure on Pricing Models: Tuition costs have risen by 35% in the last decade, while discount rates are exceeding 50% at many private institutions. This is fueling demand for affordable, flexible educational alternatives. * Emerging Role of Micro-Credentials: With over one million micro-credential offerings in the U.S., institutions must develop clear audience strategies to differentiate themselves in this saturated market. * Impact of Mergers and Acquisitions: The higher education industry is entering a consolidation phase, with over 100 institutions closing or merging in the past five years. This trend is expected to accelerate.
What is Driving Declining Demand and Increasing Supply?Seth's keynote emphasized the importance of understanding market dynamics. While overall undergraduate enrollment has dropped, pockets of growth remain in areas like dual enrollment and vocational training. These trends highlight the need for institutions to adopt a targeted approach, focusing on where demand still exists. However, the increase in program offerings without corresponding closures has created a highly competitive landscape. For many institutions, this mismatch is leading to struggling programs and financial challenges.
Why Are Non-Traditional Pathways Thriving?As traditional enrollment declines, non-traditional pathways are on the rise. Dual enrollment programs, which allow high school students to earn college credits, are growing rapidly, as are vocational programs aimed at specific job-ready skills. Seth and Mallory discussed the importance of developing clear audience strategies to address these emerging segments. Institutions need to go beyond the traditional "degree-first" mindset and consider flexible, modular educational experiences that align with changing consumer demands.
What Role Do Pricing and Perception Play?Pricing remains a significant barrier for traditional higher education. Rising tuition costs, high discount rates, and concerns about student debt have eroded consumer confidence in the value of a four-year degree. Many learners are now opting for micro-credentials and shorter programs that promise faster, more affordable pathways to career success. However, as Mallory noted, marketing these offerings effectively in a crowded market requires a nuanced and strategic approach.
How Do Institutions Compete in a Saturated Market?The rise of non-degree alternatives is reshaping the higher education landscape. With over a million micro-credentials and certificates available, Seth highlighted the need for institutions to rethink their approach to program development. Instead of simply repackaging degree programs, schools must design offerings that directly address workforce needs and stand out in a crowded marketplace.
What’s Next for Higher Education?The conversation concluded with a sobering reminder of the challenges ahead. Mergers and acquisitions are becoming increasingly common, with a 15% increase in such activities over the past three years. Despite this trend, many mergers fail to deliver enrollment growth. Institutions that wish to thrive in this evolving market will need to focus on regional strategies, employer partnerships, and differentiated academic offerings.
Connect With Our Host:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.
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In this episode from the AMA Higher Ed Conference, Carrie Phillips interviews Kin Sejpal, who shares innovative strategies for building a brand with limited resources in higher education. Kin, a featured presenter, discusses her unbundled, resourceful approach to brand building and explores how institutions can achieve impactful results by testing ideas and leveraging existing tools. This conversation is packed with practical strategies for institutions facing budget constraints.
Key Takeaways* Unbundling the Brand Building Process: Embrace a segmented approach to brand building that prioritizes creativity and targeted actions over big-budget initiatives. * Market-Test Small Pilots: Launch small-scale pilot projects to gather real-world data and refine ideas before making larger investments. * Maximize Current Resources: Use existing tools, like chatbots, to deliver personalized experiences without added cost. * Cultivate Emerging Leaders: Prepare rising leaders by encouraging resourcefulness, ownership, and hands-on problem-solving. * Focus on Results over Recognition: Shift to an outcome-driven mindset that prioritizes long-term brand impact over immediate accolades.
An Unbundled Approach to Brand Building in Higher Education
In her presentation at the AMA Higher Ed Conference, Kin Sejpal highlighted an untraditional but effective approach to brand building—a segmented process focused on resourcefulness. Recognizing that many institutions face budget constraints, Kin emphasizes “unbundling” brand initiatives, tackling components individually, and aligning efforts with available resources. Her approach allows higher ed marketers to take a gradual but impactful path toward building a recognizable brand identity.
This process of “unbundling” encourages institutions to focus on creative solutions and leverage existing assets. Instead of trying to launch an extensive branding initiative all at once, Kin’s approach demonstrates how marketing teams can build up a brand identity over time through smaller, manageable projects that showcase value along the way. Her presentation inspired attendees to rethink brand strategy as a series of achievable steps that adapt to resource limitations, demonstrating that innovation is often born from necessity.
Testing Ideas Through Small Pilots
One of Kin’s top recommendations is to pilot new ideas on a small scale to test their effectiveness. When faced with limited budgets, launching experimental projects is a strategic way to collect valuable data, make iterative adjustments, and demonstrate success to decision-makers. She advises taking a “test and learn” approach, where each pilot project becomes a learning opportunity that can inform larger strategies.
Kin shares insights from other conference sessions on ways institutions conduct lead generation and inbound marketing without additional vendor support. By leveraging existing tools, such as chatbots, institutions can create more personalized experiences without incurring extra costs. This strategy encourages institutions to make creative use of available resources, gather actionable insights, and adapt their marketing tactics to meet the evolving demands of prospective students. Her advice for resource-strapped institutions is to remain bold, innovative, and driven by data.
Fostering the Next Generation of Higher Ed Leaders
Kin also emphasizes the importance of nurturing future leaders by encouraging resourcefulness and leadership across all levels of an organization. Leadership, she notes, is not confined to executive roles; it can be demonstrated in any position by taking initiative, leading projects, and actively seeking out problem-solving opportunities. Kin suggests that emerging leaders should start by embracing ownership of projects, regardless of their formal titles, and by learning to drive results.
For Kin, preparing the next generation of leaders involves fostering a mindset that values results over recognition. As higher ed professionals move forward in their careers, she encourages them to be guided by the impact of their work rather than external validation. This shift toward a results-oriented approach enables individuals to tackle challenges more effectively and work toward their institution’s goals with clarity and focus. Kin’s insights are a valuable reminder to think creatively, act boldly, and stay committed to results-driven marketing in higher education.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Attend the 2025 Engage Summit!
The Engage Summit is the premier conference for forward-thinking leaders and practitioners dedicated to exploring the transformative power of AI in education. Explore the strategies and tools to step into the next generation of student engagement, supercharged by AI. You'll leave ready to deliver the most personalized digital engagement experience every step of the way.
Register now to secure your spot in Charlotte, NC, on June 24-25, 2025! Early bird registration ends February 1st -- https://engage.element451.com/register
Part 2: “A Long Way from Where We Need to Be”
Episode Description:
- Only 12% of higher school graduating seniors are considered “proficient” in civics and political science
- Pluralism is not synchronism, and our educational systems need to lean into uncomfortable conversations
- Our work must turn to building knowledge around cultures and experiences of individuals
- Viewpoint neutrality versus viewpoint diversity is a critical aspect of what education must self-interrogate
Guest Name: Ashley Rodgers Berner
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Attend the 2025 Engage Summit!
The Engage Summit is the premier conference for forward-thinking leaders and practitioners dedicated to exploring the transformative power of AI in education. Explore the strategies and tools to step into the next generation of student engagement, supercharged by AI. You'll leave ready to deliver the most personalized digital engagement experience every step of the way.
Register now to secure your spot in Charlotte, NC, on June 24-25, 2025! Early bird registration ends February 1st -- https://engage.element451.com/register
In this live episode from the American Marketing Association (AMA) conference in Las Vegas, Mallory sits down with Christian Ponce, AVP for Marketing at Old Dominion University. They discuss the powerful intersection of AI and KPI development in higher education marketing. Christian shares how AI tools like Elephant AI streamline KPI generation, offering marketers valuable insights and efficiency. This episode dives into the practical applications of AI for setting and tracking key performance indicators (KPIs), particularly in campaign planning and execution, to maximize productivity and foster a sense of belonging within teams.
Key Takeaways
- AI in KPI Development: AI can expedite the traditionally time-consuming process of creating and tracking KPIs, transforming hours of work into mere minutes.
- AI as a Support Tool, Not a Replacement: AI is meant to enhance your strategic thinking, not replace it, by providing structured guidance and suggestions.
- Enhanced Productivity and Learning: Engaging with AI tools can reduce research time, educate users on key metrics like NPS, and offer solutions for campaign optimization.
- Cultivating Belonging in Remote Teams: The keynote on inclusivity highlights the impact of fostering belonging within teams, which can directly affect productivity and satisfaction.
Why Inclusivity Matters in Marketing Teams
Christian reflects on the keynote's emphasis on inclusion, noting the scientific evidence that humans are wired for belonging. This biological need for inclusion impacts productivity and job satisfaction. For remote and distributed teams, creating a culture where every member feels valued and connected is essential, particularly in high-stakes environments like higher education marketing. Christian stresses that understanding the neurological effects of rejection helps drive home the importance of inclusive marketing and team dynamics.
AI-Powered KPI Development in Higher Education
Christian shares how AI tools are transforming the process of KPI development. Traditionally, setting KPIs required significant time, involving deep dives into institutional goals, marketing objectives, and strategic planning. With AI, marketers can streamline this process by inputting basic campaign information and receiving immediate, actionable insights. Christian uses Elephant AI to prompt the tool with campaign goals and in seconds receives recommendations for brand awareness, perception tracking, and conversions. This shift saves time and allows for a greater focus on refining strategic priorities.
How AI Can Assist, Not Replace, Strategic Thinking
In a role like Christian's, AI serves as a productivity booster rather than a replacement for strategic input. He explains that, rather than generating ideas independently, AI supports tasks by eliminating the “blank page” problem and speeding up ideation. For example, he uses AI to produce sample KPIs and adjust them as necessary. AI also offers tools and methods to measure metrics like Net Promoter Score (NPS), including recommendations for survey platforms and calculation techniques. This level of assistance allows Christian to focus on strategic adjustments, while AI handles the administrative legwork.
Real-Life Examples of AI-Driven Campaign Iteration
Christian emphasizes how AI can assist in ongoing campaign management, especially in situations where a campaign isn’t performing as expected. When faced with underwhelming results, he can input current data into the AI tool and receive suggestions, such as tweaking headlines or adjusting messaging to boost engagement. This approach allows Christian to iterate on campaigns more efficiently, testing new ideas and refining strategies based on real-time insights from AI suggestions.
The Importance of Starting with AI, Even with Time Constraints
Mallory shares her experience of using AI for KPI exercises at Enrollify. By inputting detailed data on past performance and desired outcomes, she received insights that would have otherwise taken hours to develop. For marketers on the fence about learning AI due to time constraints, Christian and Mallory agree that investing time to familiarize oneself with AI tools pays off in the long run. The efficiency gained from AI not only saves time but also enhances one’s strategic approach, empowering higher education marketers to achieve more with less effort.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Attend the 2025 Engage Summit!
The Engage Summit is the premier conference for forward-thinking leaders and practitioners dedicated to exploring the transformative power of AI in education. Explore the strategies and tools to step into the next generation of student engagement, supercharged by AI. You'll leave ready to deliver the most personalized digital engagement experience every step of the way.
Register now to secure your spot in Charlotte, NC, on June 24-25, 2025! Early bird registration ends February 1st -- https://engage.element451.com/register
In this special episode of the Higher Ed Pulse podcast series, recorded live at the American Marketing Association (AMA) conference, Mallory Willsea speaks with Dan Giroux, AVP of Advancement Communications & Stewardship at Drexel University. With a focus on personalized engagement, operational efficiency, and AI-powered predictive analytics, Dan shares insights on leveraging technology to enhance advancement efforts and build meaningful relationships with donors.
Key Takeaways* AI’s Role in Advancement: AI tools, like ChatGPT, offer efficiency and personalization opportunities in advancement, filling gaps for teams with limited resources. * Predictive Analytics Potential: AI can transform donor engagement by analyzing data to inform outreach strategies, predict giving patterns, and improve campaign development. * Institutional AI Integration: The higher education sector awaits seamless AI integration within existing platforms, which will likely drive widespread adoption in advancement. * Practical Use Cases for AI in Advancement: From drafting content to strategic donor engagement, AI provides practical solutions to ongoing challenges in advancement. * Continuous Learning with AI: For advancement professionals, embracing AI through regular exploration and experimentation is essential to staying ahead in the evolving higher ed landscape.
Why Does AI Matter in Advancement?
The podcast opens with Dan explaining the importance of AI in advancement efforts, especially as these teams face increasing demands and limited resources. AI provides ways to automate tasks, personalize engagement, and support decision-making—all critical in the alumni and donor relations space. By using AI tools, advancement teams can streamline workflows and communicate more effectively with constituents, enhancing overall efficiency without adding headcount. This is especially useful for content creation, such as personalized donor thank-yous, targeted emails, and solicitations, which often require a consistent tone of voice and branding.
Addressing Resource Constraints with AI
Mallory and Dan discuss a significant challenge in advancement: open positions and budget constraints. Dan notes that Drexel University’s advancement team has faced unfilled positions for two years. For teams stretched thin, AI serves as a valuable tool to tackle basic but essential tasks, like generating first drafts of communications or tailoring messages to different donor levels. This capability not only relieves pressure on understaffed teams but also ensures a more personalized experience for constituents. AI allows smaller teams to handle large volumes of content and maintain a cohesive voice, a function once dependent on extensive editorial guidelines.
Current AI Tools in Advancement: Are We There Yet?
Mallory inquires about AI’s integration into existing tech stacks within advancement. Dan explains that while some AI features are starting to appear in niche tools, broader integration into major platforms like Salesforce or Anthology Encompass is still in its early stages. Institutions are beginning to explore AI’s potential, with tools like “AI gift officers” gaining attention, though the landscape is still developing. Without comprehensive institutional support, many professionals are experimenting with AI independently, often without clear guidance. As more universities form task forces to evaluate ethical AI use, these technologies will likely become better integrated into the advancement workflow.
Predictive Modeling and Donor Engagement
The conversation turns to predictive analytics as a promising AI use case in advancement. Dan suggests that AI’s potential for donor engagement lies in analyzing donor history to create targeted outreach and even develop customized offers. By understanding constituent patterns, advancement teams can make strategic decisions about where to invest their time and resources. While true AI-driven predictive modeling in advancement may not yet be fully realized, this approach could transform campaign development and improve ROI by identifying the most promising donor segments.
Preparing for Strategic Shifts in Advancement Marketing
Looking ahead to his AMA session, Dan previews how he plans to address ongoing strategic shifts in advancement marketing. Drawing on his experience at Drexel, he’ll discuss how teams can stay adaptable and evolve even as industry changes continue to accelerate. Attendees can expect insights on managing advancement amidst shifting priorities and learning to position advancement as a strategic university partner. These themes resonate across advancement, university marketing, and college-based roles, making them applicable for a broad audience seeking to elevate their strategies.
The Value of Continuous Learning and Experimentation with AI
Dan closes with a call for professionals to cultivate curiosity and a willingness to learn. He encourages listeners to spend just 15 minutes a day exploring AI tools, which can lead to new ideas and inspire innovative solutions in their work. Regularly testing and experimenting with AI can demystify the technology and enable professionals to discover meaningful ways it can support their advancement efforts. Dan’s advice resonates as a reminder that continuous learning is essential to adapt to new technologies and unlock their full potential.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Attend the 2025 Engage Summit!
The Engage Summit is the premier conference for forward-thinking leaders and practitioners dedicated to exploring the transformative power of AI in education. Explore the strategies and tools to step into the next generation of student engagement, supercharged by AI. You'll leave ready to deliver the most personalized digital engagement experience every step of the way.
Register now to secure your spot in Charlotte, NC, on June 24-25, 2025! Early bird registration ends February 1st -- https://engage.element451.com/register
In this episode, live from the American Marketing Association (AMA) Symposium in Las Vegas, Mallory dives into the insights shared by AMA co-chairs Teresa Valerio-Parrot, Principal of TVP Communications, and Stephen Jendraszak, AVP for Marketing at Emory University. They discuss the record-breaking attendance, the importance of community, and how higher ed marketing has evolved over the years to make a real impact.
Key Takeaways
- The AMA Symposium hit a milestone this year, with nearly 1,800 attendees, making it the largest event in the organization's history.
- Higher ed marketers now focus less on "earning a seat at the table" and more on leveraging their influence to benefit students, communities, and institutions.
- Building a strong community is key, both during the symposium and throughout the year, encouraging collaboration over competition.
- The symposium introduced new formats, like fireside chats, to foster genuine dialogue and connection among peers.
- Networking tips for first-time attendees include participating in organized meal groups, taking advantage of shared moments, and stepping out of comfort zones to form meaningful connections.
- Transparency and accessibility are focal points, with committee-led sessions offering insights on proposals and processes, ensuring inclusivity and encouragement for all members.
What makes the AMA Symposium significant this year?This year’s AMA Symposium is historic, with nearly 1,800 attendees—the highest number ever recorded in AMA’s 35-year history. The co-chairs emphasized that higher ed marketers need a space to recharge and gain fresh perspectives, especially given the challenging years the industry has faced. The symposium is also the first event to combine both national and symposium-level programming, highlighting the strength and influence of higher education within AMA's network.
What are the main themes and goals for this year’s conference?Reflecting on past symposiums, Teresa and Steven noted that marketing conversations have shifted dramatically. Initially focused on "getting a seat at the table," today’s discussions center on maximizing the influence that higher ed marketers already have. This year’s theme encourages marketers to prioritize students, communities, and institutional values over personal recognition. The goal is to foster a culture of purpose-driven impact rather than focusing on individual credit.
How does AMA promote community-building throughout the year?The co-chairs emphasized the importance of fostering community within the higher ed marketing industry, not only during the symposium but year-round. They encouraged attendees to look for opportunities to connect beyond formal sessions, such as meeting in informal settings like the gym or at meals organized by institution type. This emphasis on community is seen as vital for long-term support and collaboration in a field that often presents challenges.
What unique session formats were introduced this year?One of the unique formats introduced was the fireside chat, which allows participants to engage in casual yet insightful conversations. Unlike traditional presentations, fireside chats bring industry peers together to discuss shared experiences, fostering a "fly on the wall" perspective where attendees can witness organic exchanges. This format aims to provide attendees with real-world perspectives and strengthen the connections within the community.
How can first-time attendees make the most of their experience?For newcomers, the symposium can feel overwhelming due to the large number of sessions and networking opportunities. Steven and Teresa advised first-timers to participate in organized tables during meals and actively introduce themselves to others. Attendees were also encouraged to make the most of unexpected networking moments, such as chats in elevators or brief encounters in shared spaces. For introverted attendees, they suggested finding familiar faces in common spaces as a way to break the ice and build connections.
What ongoing support and opportunities does AMA offer to its community?Beyond the conference, AMA continues to support its community through accessible resources and initiatives that encourage engagement throughout the year. Teresa highlighted a recent podcast episode aimed at helping marketers develop strong proposals and previewed upcoming "ask the committee" sessions designed to increase transparency. AMA’s goal is to provide consistent opportunities for marketers to participate, learn, and share their unique strengths with peers, ensuring the community’s growth and support year-round.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Attend the 2025 Engage Summit!
The Engage Summit is the premier conference for forward-thinking leaders and practitioners dedicated to exploring the transformative power of AI in education. Explore the strategies and tools to step into the next generation of student engagement, supercharged by AI. You'll leave ready to deliver the most personalized digital engagement experience every step of the way.
Register now to secure your spot in Charlotte, NC, on June 24-25, 2025! Early bird registration ends February 1st -- https://engage.element451.com/register
In this milestone 40th episode of The Higher Ed Pulse, hosts Mallory and Seth take a reflective turn as they explore why they, and so many others, choose to stay and work in the higher education space. The duo unpacks their personal motivations and the deeper sense of purpose tied to higher ed’s mission. The episode covers personal experiences, family legacies, and the sense of impact they’ve found in the industry.
Key Takeaways
- Higher education offers a unique sense of purpose and mission, providing access to education and promoting social mobility.
- The industry fosters long-lasting personal and professional relationships that feel like family.
- Working in higher ed allows for creativity, innovation, and the opportunity to tackle real-world problems.
- The impact on students' lives, particularly through graduation, keeps many professionals dedicated to this field.
- Higher ed is not just a job, but a platform for continuous innovation and meaningful work.
Why do Mallory and Seth stay in higher education?
In this episode, Mallory and Seth reflect on why they’ve remained in higher education for over a decade. Both hosts admit they stumbled into the field but found lasting reasons to stay. For Seth, it’s a deeply personal family legacy—his grandfather was a college president, and education runs deep in his family. For Mallory, growing up in an economically challenged area instilled a passion for providing access to education and social mobility. Both agree that working in higher ed allows them to make a meaningful impact on students’ lives, making it far more rewarding than other industries they once considered.
What kind of impact does working in higher ed have?
Seth emphasizes the tangible impact higher ed professionals can have on students, especially at graduation when the results of years of effort are fully realized. He shares how rewarding it is to maintain connections with students long after they graduate and see the ripple effects of their education. Mallory adds that higher ed tackles real-world problems, such as improving access to education for underprivileged communities, making the work feel purposeful and high-stakes. This sense of purpose, combined with creativity and innovation, keeps them both engaged and passionate about their work.
What opportunities does higher education offer to professionals?
Seth talks about the unique professional opportunities the industry provides, including access to incredible people, from renowned scholars to inspiring students. He recalls highlights from his career, such as producing commercials and large-scale shoots for universities across the country. The industry, while not traditionally known for innovation, has given Seth countless chances to push creative boundaries and make a visible impact. Mallory echoes this sentiment, explaining that she is driven by the opportunity to innovate within a shrinking but evolving industry, where disruptive solutions are not just needed, but welcomed.
Why is the higher ed community so important?
Both hosts agree that the relationships they’ve built within the higher ed space are one of the main reasons they continue to stay. Seth and Mallory reflect on their long-standing friendship, as well as the camaraderie and support they’ve found in the broader higher ed community. Whether it’s meeting colleagues at conferences, staying connected on social media, or collaborating on projects, the relationships they’ve formed in this industry feel more like family than just professional acquaintances. Mallory notes how these connections make working in higher ed not just fulfilling but fun, even recounting an impromptu trip to a tattoo shop with higher ed colleagues during a conference in LA.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Attend the 2025 Engage Summit!
The Engage Summit is the premier conference for forward-thinking leaders and practitioners dedicated to exploring the transformative power of AI in education. Explore the strategies and tools to step into the next generation of student engagement, supercharged by AI. You'll leave ready to deliver the most personalized digital engagement experience every step of the way.
Register now to secure your spot in Charlotte, NC, on June 24-25, 2025! Early bird registration ends February 1st -- https://engage.element451.com/register
Part 1 - “Harm is about people”
Welcome to Reclaiming Free Speech, Democracy, and Discourse on Campus a Post Election America. I’m Dr. J. Cody Nielsen . No matter the outcome, the 2024 election will set the stage for the next decade of higher education. In this Pulse Check series I’ll interview policy makers and practitioners to discuss their outlook on higher education, the ways in which we might reestablish higher education’s public trust, and what a post 2024 election will look like on campus. From expression of speech to civil democracy and discourse, America’s higher education system is at a dramatic turning point and we’re here to break it down. Let’s dive into today’s episode.
Episode Description:
- Intersections of restorative and trauma informed justice with the future of DEI in higher education
- Conversation around how we are approaching harm and healing in higher education
- Institution of care, compassion, and community into the next few years of higher education
- We require the development of people’s patience in order for progress in social issues to be made in society.
- It’s time to repurpose identity-based spaces to those of caucusing spaces for individuals to collectively grieve and interrogate their roles in white supremacy.
Guest Host: Dr. J. Cody Nielsen
Guest Host Social: https://www.linkedin.com/in/j-cody-nielsen/
Guest: Desirée Anderson
Guest Social: https://www.linkedin.com/in/desirée-anderson-ph-d-a16b9688/
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Attend the 2025 Engage Summit!
The Engage Summit is the premier conference for forward-thinking leaders and practitioners dedicated to exploring the transformative power of AI in education. Explore the strategies and tools to step into the next generation of student engagement, supercharged by AI. You'll leave ready to deliver the most personalized digital engagement experience every step of the way.
Register now to secure your spot in Charlotte, NC, on June 24-25, 2025! Early bird registration ends February 1st -- https://engage.element451.com/register
Seth Odell and Mallory dive into a timely and thought-provoking discussion on building resilience as leaders in uncertain times. With Seth unable to attend the AMA conference due to family commitments, the conversation centers around navigating challenges, managing stress, and fostering resilience both personally and within teams. They explore the importance of self-awareness, prioritization, and psychological safety in the workplace.
Key Takeaways
- Leadership is tough and often lonely, especially in times of uncertainty.
- Building resilience starts with self-awareness and prioritizing what is within your control.
- Leaders must balance empathy for their teams with their own self-care to avoid burnout.
- Making iterative decisions allows for flexibility and the ability to adapt to new information.
- Cultivating a psychologically safe environment fosters resilience within teams and supports open communication.
What does it mean to be a resilient leader in uncertain times?
Seth and Mallory kick off the episode by addressing the increasing uncertainty and divisiveness in today’s world. As leaders, they emphasize the importance of resilience, which begins with self-awareness and recognizing your own limits. Seth highlights the concept of "surrender"—acknowledging that not everything is within your control and letting go of the need to fix everything immediately. By focusing on what is within their circle of influence, leaders can avoid burnout and better manage the stresses of decision-making in turbulent times.
How can leaders foster resilience within themselves and their teams?
Mallory shares her experience of over-identifying with her team's struggles, especially during challenging periods like the pandemic, which led to her own burnout. She emphasizes the importance of setting boundaries and compartmentalizing work from personal life. Both hosts discuss practical strategies for building resilience, such as turning off notifications, practicing mindfulness, and engaging in self-care activities like exercise and meditation. Seth adds that time management and prioritization are key—leaders should focus on mission-critical tasks and break large decisions into smaller, more manageable steps.
What role does psychological safety play in resilience?
A key theme throughout the episode is the importance of psychological safety in the workplace. Mallory highlights that leaders must create environments where team members feel comfortable expressing concerns and uncertainties without fear of judgment. This open communication fosters trust and allows teams to build resilience together. However, Seth reminds listeners that leaders should not take on all of their team’s emotional burdens; rather, they should focus on providing clear direction and support, ensuring that their team has the resources they need to succeed.
How can leaders balance decision-making with the pressure to get everything right?
In a world where decision-making feels increasingly high-stakes, Mallory and Seth stress the importance of viewing decisions as iterative rather than final. This mindset shift helps alleviate the pressure to get everything perfect from the start. By making smaller, winnable decisions and remaining flexible as new information arises, leaders can reduce stress and be more adaptable. Seth adds that sometimes, it’s okay to wait things out and live in ambiguity, rather than rushing toward resolution.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Attend the 2025 Engage Summit!
The Engage Summit is the premier conference for forward-thinking leaders and practitioners dedicated to exploring the transformative power of AI in education. Explore the strategies and tools to step into the next generation of student engagement, supercharged by AI. You'll leave ready to deliver the most personalized digital engagement experience every step of the way.
Register now to secure your spot in Charlotte, NC, on June 24-25, 2025! Early bird registration ends February 1st -- https://engage.element451.com/register
Part 3: Do 9th Graders Care About College Yet?
In this episode of the High School to Higher Ed podcast, hosts Kevin and Emma Cavanagh explore the perspectives of ninth graders regarding college. They discuss the relevance of college messaging, the characteristics that matter to students, and how colleges can improve their communication strategies. Emma shares her thoughts on what colleges should focus on to engage students effectively, emphasizing the importance of social media and personalized communication.
Pulse Check Co-Hosts:
Kevin Cavanagh
https://www.linkedin.com/in/kevin-cavanagh-b4999b2a/
Emma Cavanagh
Emma Cavanagh is a 9th grader at Glen Rock High School in Glen Rock, NJ, and an aspiring journalist. This is her first podcast, but she already has an impressive portfolio of academic and extracurricular achievements. Emma completed the Travis Manion Foundation Character and Leadership Course and earned professional recognition from the PEN America Free Expression Advocacy Institute, where she created a zine highlighting issues of free speech and freedom of the press. Emma recently completed a Modern Journalism course with NYU American Journalism Online and Rolling Stone Magazine, and is currently serving as an ambassador for the Sandra Day O'Connor Institute Civics and Debate Club. Her writing has earned her top honors in the Veterans of Foreign Wars Patriots Pen Essay Writing Contest, including first place in Glen Rock, first place in Bergen County, and recognition by New Jersey's Veteran of Foreign Wars leadership.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Attend the 2025 Engage Summit!
The Engage Summit is the premier conference for forward-thinking leaders and practitioners dedicated to exploring the transformative power of AI in education. Explore the strategies and tools to step into the next generation of student engagement, supercharged by AI. You'll leave ready to deliver the most personalized digital engagement experience every step of the way.
Register now to secure your spot in Charlotte, NC, on June 24-25, 2025! Early bird registration ends February 1st -- https://engage.element451.com/register
In this episode of The Higher Ed Pulse, hosts Seth and Mallory discuss the transformative role of AI in student recruitment and higher education. As the potential for AI continues to evolve, the duo explores the current state of AI in universities, sharing insights on personalization, staff efficiency, and the future of AI-driven communication. They touch on the challenges faced by institutions, including staff shortages and underpreparedness for AI adoption, and offer practical examples of AI tools currently making a difference in recruitment.
Key Takeaways
- Only 9% of CTOs feel higher ed is ready for AI, though 46% are excited about its potential, highlighting a gap between enthusiasm and preparedness.
- AI-driven personalization in student recruitment is helping move away from mass marketing toward more tailored and efficient strategies.
- Proactive AI agents, capable of real-time engagement and outreach, will soon take over routine recruitment tasks like completing applications.
- AI is already being used to increase efficiency, from automating competitor analysis with ChatGPT to generating image content for ads and resizing photos using Ars Technica.
- AI-driven communication, such as voice assistants for real-time interactions, will help serve underserved student populations, particularly first-gen students.
This episode of The Higher Ed Pulse tackles the ever-evolving role of artificial intelligence in student recruitment and the broader higher education landscape. Hosts Seth and Mallory set the stage by discussing recent findings from Inside Higher Ed’s survey of campus CTOs, which reveals that while enthusiasm for AI is high, few believe higher education is truly prepared for the rapid changes it will bring. Only 9% of CTOs feel ready for the rise of AI, while 50% are still investing in basic AI technologies like chatbots.
The discussion quickly shifts to more practical applications of AI in student recruitment, particularly in the realm of personalization. Seth shares how AI allows institutions to move away from mass marketing strategies to micro-targeting, tailoring communications based on students' specific needs, interests, and behaviors. For instance, AI-powered email variations and proactive chatbots can enhance engagement by acting on behalf of the student without waiting for them to initiate contact.
Seth highlights several real-world examples of AI in action. He talks about using ChatGPT for competitor analysis and integrating iPEDS data to gain deeper insights into market dynamics. On the creative side, tools like Ars Technica can resize and optimize images, making it easier to repurpose content for different ad formats. This level of efficiency, according to Seth, can save institutions time and money while also improving the quality of their outreach efforts.
Mallory brings attention to the student experience, noting how AI can step in where staff shortages and a lack of training hinder effective communication. AI assistants, particularly those equipped with voice features, can provide students with real-time, accurate information, even during off-hours. This is especially critical for first-gen students, who often require more guidance in navigating complex processes like financial aid applications. Voice-driven AI can engage students in natural, human-like conversations, helping them complete tasks and reducing the need for constant human intervention.
As the conversation unfolds, the hosts reflect on how AI can also impact the delivery of academic programs. Seth shares a fascinating case from a recent conference, where a university was able to reduce the cost of delivering its MBA program through AI, offering it internationally at a significantly lower price point. This, in turn, opened up new markets and improved recruitment efforts. The episode concludes with a look ahead at future AI innovations, such as cloning the voices of admissions staff to create more personalized, scalable interactions with prospective students. With AI technology advancing rapidly, the potential to streamline recruitment and improve the student experience is limitless.
If you're eager to learn more about how AI is shaping the future of higher education, don't miss out on the AI Engage Summit where Seth will be the keynote speaker. Be sure to tune in to hear more about how AI can revolutionize the way institutions connect with students!
Register for the AI Engage Summit.
Check out the AI Learning Center.
Inside Higher Ed’s third annual survey of campus chief technology officers
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Attend the 2025 Engage Summit!
The Engage Summit is the premier conference for forward-thinking leaders and practitioners dedicated to exploring the transformative power of AI in education. Explore the strategies and tools to step into the next generation of student engagement, supercharged by AI. You'll leave ready to deliver the most personalized digital engagement experience every step of the way.
Register now to secure your spot in Charlotte, NC, on June 24-25, 2025! Early bird registration ends February 1st -- https://engage.element451.com/register
In this episode, Kevin and Emma discuss the effectiveness of college marketing strategies from the perspective of a ninth grader. Emma shares her experiences with college communications, including mail and emails, and analyzes what works and what doesn't. They explore the reasons behind early outreach from colleges, the importance of engaging messaging, and the role of social media in shaping perceptions of higher education. The conversation highlights the disconnect between traditional marketing methods and the preferences of younger students.
Pulse Check Co-Hosts:
Kevin Cavanagh
https://www.linkedin.com/in/kevin-cavanagh-b4999b2a/
Emma Cavanagh
Emma Cavanagh is a 9th grader at Glen Rock High School in Glen Rock, NJ, and an aspiring journalist. This is her first podcast, but she already has an impressive portfolio of academic and extracurricular achievements. Emma completed the Travis Manion Foundation Character and Leadership Course and earned professional recognition from the PEN America Free Expression Advocacy Institute, where she created a zine highlighting issues of free speech and freedom of the press. Emma recently completed a Modern Journalism course with NYU American Journalism Online and Rolling Stone Magazine, and is currently serving as an ambassador for the Sandra Day O'Connor Institute Civics and Debate Club. Her writing has earned her top honors in the Veterans of Foreign Wars Patriots Pen Essay Writing Contest, including first place in Glen Rock, first place in Bergen County, and recognition by New Jersey's Veteran of Foreign Wars leadership.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Attend the 2025 Engage Summit!
The Engage Summit is the premier conference for forward-thinking leaders and practitioners dedicated to exploring the transformative power of AI in education. Explore the strategies and tools to step into the next generation of student engagement, supercharged by AI. You'll leave ready to deliver the most personalized digital engagement experience every step of the way.
Register now to secure your spot in Charlotte, NC, on June 24-25, 2025! Early bird registration ends February 1st -- https://engage.element451.com/register
In this episode of The Higher Ed Pulse, hosts Seth and Mallory dive into the world of “Sprint Campaigns” in higher education marketing. Seth shares insights on how these fast-tracked, zero-budget campaigns are transforming marketing efforts at colleges and universities. By repurposing existing assets and using innovative strategies, institutions can improve performance in just 60 to 120 days without major new investments. Tune in to learn how to implement this cost-effective approach in your own marketing initiatives.
Key Takeaways
- Sprint campaigns are a zero-budget way to refresh marketing content and improve performance quickly.
- Repurposing existing assets like videos and images can drive better engagement, reducing the need for costly new productions.
- Qualifying existing value propositions (e.g., ranking by specific region or category) can position your institution more effectively.
- Institutions often underutilize the volume of ads—expanding ad variations can enhance machine learning and improve results.
- Sprint campaigns can bypass lengthy approval processes by reworking content that has already been approved.
In this episode of The Higher Ed Pulse, Seth and Mallory focus on a creative and practical solution for institutions looking to refresh their brand presence—Sprint Campaigns. Seth introduces this concept, developed at Kanahoma, as a fast and efficient method to drive performance in higher education marketing, all without the hefty time and budget associated with traditional brand campaigns.
So, what exactly is a Sprint Campaign? Seth describes it as a method to launch a new brand campaign in just 60 to 120 days, using existing assets and content rather than investing in new productions. The beauty of this process is its simplicity: gather all of your institution's photo and video assets—anything that’s already been created over the past several years—and repurpose them into fresh, compelling ad content. By doing so, institutions can see results quickly, improving their marketing efforts without waiting for a full year or more to develop new materials.
One of the key insights Seth shares is that many institutions fail to fully leverage the content they already have. He explains that the first step in a Sprint Campaign is conducting a thorough audit of all available creative materials. Institutions often have a treasure trove of photos, videos, and other assets that can be recut and repurposed to fit modern ad formats, particularly for platforms like Facebook and Instagram where short, vertical videos perform exceptionally well. Interestingly, content that’s several years old can still be highly effective—especially considering most prospective students are encountering the institution’s brand for the first time.
Seth also highlights a few crucial tips: for example, using images where subjects make eye contact with the viewer significantly boosts ad performance. Another big takeaway is the importance of producing a high volume of ads—more than 250 ads running at once—to take advantage of machine learning algorithms on platforms like Facebook and Google. By creating variations of high-performing content, institutions can better understand what resonates with prospective students, driving up engagement and conversions.
As Mallory plays devil’s advocate, pointing out that institutions often have entrenched approval processes and slow-moving decision-making, Seth provides a clever solution: because Sprint Campaigns are all about refining existing content, they don’t necessarily require new approvals from committees. Instead, marketing teams can simply repackage already approved materials and reintroduce them in innovative ways. This approach enables faster execution and immediate results, making it an attractive option for institutions strapped for time and resources.
Seth’s main piece of advice for institutions hesitant to try a Sprint Campaign? Focus on what you can do with the content you already have. It’s all about making the most of existing resources and bringing fresh energy to marketing efforts without the need for massive new investments.
For those looking to explore innovative, low-cost solutions in higher education marketing, this episode is a must-listen. And if you’re curious about the future of college admissions marketing, be sure to check outThe Higher Ed Pulse’s ongoing series, High School to Higher Ed, where a father-daughter duo shares insights on how high school students perceive the college admissions process.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Attend the 2025 Engage Summit!
The Engage Summit is the premier conference for forward-thinking leaders and practitioners dedicated to exploring the transformative power of AI in education. Explore the strategies and tools to step into the next generation of student engagement, supercharged by AI. You'll leave ready to deliver the most personalized digital engagement experience every step of the way.
Register now to secure your spot in Charlotte, NC, on June 24-25, 2025! Early bird registration ends February 1st -- https://engage.element451.com/register
High School to Higher Ed: A Father/Daughter Perspective - Part 1: First Impressions Matter: How 9th Graders View College
In this debut episode of our new pulse check series 'High School to Higher Ed: A Father/Daughter Perspective', hosts Emma and Kevin Cavanagh explore the college admissions process from a ninth grader's perspective. They discuss the early outreach from colleges, the influence of friends and family, the role of school counselors, and various platforms like Naviance and Niche that assist students in their college search. The conversation highlights the evolving landscape of college admissions and the importance of understanding how young people perceive these processes.
Pulse Check Co-Hosts:
Kevin Cavanagh
https://www.linkedin.com/in/kevin-cavanagh-b4999b2a/
Emma Cavanagh
Emma Cavanagh is a 9th grader at Glen Rock High School in Glen Rock, NJ, and an aspiring journalist. This is her first podcast, but she already has an impressive portfolio of academic and extracurricular achievements. Emma completed the Travis Manion Foundation Character and Leadership Course and earned professional recognition from the PEN America Free Expression Advocacy Institute, where she created a zine highlighting issues of free speech and freedom of the press. Emma recently completed a Modern Journalism course with NYU American Journalism Online and Rolling Stone Magazine, and is currently serving as an ambassador for the Sandra Day O'Connor Institute Civics and Debate Club. Her writing has earned her top honors in the Veterans of Foreign Wars Patriots Pen Essay Writing Contest, including first place in Glen Rock, first place in Bergen County, and recognition by New Jersey's Veteran of Foreign Wars leadership.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Attend the 2025 Engage Summit!
The Engage Summit is the premier conference for forward-thinking leaders and practitioners dedicated to exploring the transformative power of AI in education. Explore the strategies and tools to step into the next generation of student engagement, supercharged by AI. You'll leave ready to deliver the most personalized digital engagement experience every step of the way.
Register now to secure your spot in Charlotte, NC, on June 24-25, 2025! Early bird registration ends February 1st -- https://engage.element451.com/register
In this episode of The Higher Ed Pulse, co-hosts Seth and Mallory share their expert travel tips, just in time for the AMA Higher Ed Conference in Las Vegas. From where to eat, to how to maximize your hotel stay, they cover all the essentials for making your trip a success. The hosts also discuss the benefits of using AI-powered tools like ChatGPT for travel planning, while teasing an exciting upcoming virtual event, the AI Engage Summit.
Key Takeaways
- Vegas travel tips: Go off-strip for unique experiences, and check out recommended shows and restaurants like O and Eggslut.
- Pack strategically: Utilize a capsule wardrobe and consider clothing rental services like Rent the Runway for versatility and convenience.
- Make the most of your hotel stay: Set preferences in loyalty accounts and be kind to hotel staff for potential upgrades and early check-ins.
- Rental car and flight advice: Skip filling up the rental gas tank and rebook your flights via apps to avoid delays.
- Network smarter at AMA: Plan ahead as the large setting of Caesar’s Palace can make organic connections harder.
What are the best tips for traveling to AMA in Las Vegas?
As Seth and Mallory prep for the AMA Higher Ed Conference, they begin with an important tip: go off-strip. Mallory emphasizes that exploring beyond the main tourist areas offers unique and rewarding experiences. Seth adds that Vegas is "a two-night town"—meaning you’ll want to make the most of your time and plan strategically for the longer stay during AMA.
How can travelers maximize their hotel and flight experiences?
Seth kicks off the practical tips with advice on getting early check-ins at hotels and setting up preferences in loyalty accounts. He recalls a time when he forgot to book a room, but managed to score a “secret room” by being upfront and kind to hotel staff. Mallory adds that packing a capsule wardrobe can be a lifesaver, allowing travelers to mix and match versatile pieces while still saving suitcase space.
On flights, Seth advocates for booking direct flights whenever possible and rebooking on the airline's app if delays occur, giving an example of how this strategy saved him from an unexpected overnight layover.
How can attendees make the most of AMA in Vegas?
The hosts dive deeper into specific advice for Vegas. Mallory shares her favorite spots, from grabbing breakfast at Eggslut to dining at the upscale Stanton Social Prime inside Caesars Palace. She even suggests hitting speakeasies for a fun twist on nightlife. For entertainment, she recommends two Cirque du Soleil shows: the aquatic spectacular O, and the vibrant, interactive Mad Apple at New York-New York.
Seth offers practical advice about navigating the large space at Caesars Palace. Since spontaneous meetups in this massive venue can be tough, he suggests planning ahead by exchanging contact info with colleagues beforehand to make sure you can connect during the event.
What should listeners know about upcoming Enrollify events?
For those who can't attend AMA or want to supplement their learning, Mallory teases the upcoming AI Engage Summit, a virtual event happening October 29-30, focusing on how AI is transforming enrollment marketing. Seth will be the keynote speaker, and the summit will offer key insights on how to integrate AI tools into your strategy, all without leaving your home or office.
Eater’s Speakeasy Guide for Vegas
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Attend the 2025 Engage Summit!
The Engage Summit is the premier conference for forward-thinking leaders and practitioners dedicated to exploring the transformative power of AI in education. Explore the strategies and tools to step into the next generation of student engagement, supercharged by AI. You'll leave ready to deliver the most personalized digital engagement experience every step of the way.
Register now to secure your spot in Charlotte, NC, on June 24-25, 2025! Early bird registration ends February 1st -- https://engage.element451.com/register
Heather Daniels, Executive Director of Admission at Colorado State, shares insights on how CSU has revolutionized its student search approach. By leveraging data analytics and strategic adjustments, the institution has effectively maximized resources and focused on building a strong inquiry pool that has led toward stronger enrollment. This episode explores the importance of questioning traditional methods, adopting a collaborative leadership approach, and prioritizing a human-centered approach to student search.
Key Takeaways:
- Data-Driven Decision Making: Analyze data to identify trends, optimize resource allocation, and make informed decisions.
- Strategic Adjustments: Question traditional methods and make data-driven adjustments to meet evolving student needs and expectations.
- Collaborative Leadership: Foster a collaborative environment where team members contribute to decision-making and strategy development.
- Continuous Evaluation: Regularly evaluate the effectiveness of student search strategies and make necessary adjustments.
- Personalized Communication: Leverage personalized messaging through text and in-app messaging to enhance engagement.
- Parent Engagement: Engage parents through webinars and other channels to create a sense of connection and involvement.
- Human-Centered Approach: Foster a sense of community and personal connection to attract and retain prospective students.
Guest Name: Heather Daniels, Executive Director of Admissions, Colorado State University
Guest Social: https://www.linkedin.com/in/heather-daniels-5a19838/
Guest Bio: Heather Daniels is the Executive Director of Admissions at Colorado State University in Fort Collins, Colorado. Prior to coming to CSU, Heather spent 11 years at Willamette University, in Salem, Oregon, in both the Undergraduate Admissions Office and the Graduate School of Education.
In her role at Colorado State, Heather serves as a key member in the Division of Enrollment & Access which includes Admissions, Financial Aid and the Registrar’s Office. Heather earned a bachelor’s degree at Edgewood College, and a Master of Education in Organization, Leadership, Performance and Change at Colorado State University.
Pulse Check Host:
Trent Gilbert - VP of Student Search Solutions at Carnegie
https://www.linkedin.com/in/trentgilbert/
Having served as Vice President for Enrollment at three different institutions, Trent Gilbert understands the challenges and pressures modern-day enrollment managers face at both the undergraduate and graduate levels. In addition to serving as a former VPEM, Trent also co-founded and served as an industry leader of Render Experiences, which put him at the table of enrollment strategy conversations at over 250 institutions. As the VP of Student Search Solutions at Carnegie, Trent is uniquely positioned to work with clients and create tailored solutions that creatively engage students while keeping the experience of human connection at the forefront of the process. pressures modern-day enrollment managers face at both the undergraduate and graduate levels. In addition to serving as a former VPEM, Trent also co-founded and served as an industry leader of Render Experiences, which put him at the table of enrollment strategy conversations at over 250 institutions. As the VP of Student Search Solutions at Carnegie, Trent is uniquely positioned to work with clients and create tailored solutions that creatively engage students while keeping the experience of human connection at the forefront of the process.
LI https://www.linkedin.com/in/trentgilbert/
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Attend the 2025 Engage Summit!
The Engage Summit is the premier conference for forward-thinking leaders and practitioners dedicated to exploring the transformative power of AI in education. Explore the strategies and tools to step into the next generation of student engagement, supercharged by AI. You'll leave ready to deliver the most personalized digital engagement experience every step of the way.
Register now to secure your spot in Charlotte, NC, on June 24-25, 2025! Early bird registration ends February 1st -- https://engage.element451.com/register
Register for Element Discovery Webinar
Learn more about AI-Generative Site Search
Hosts Mallory and Seth dive into the future of higher education website design, focusing on AI-powered site search as a game changer for recruitment. They discuss the evolution of user behavior in search and how institutions can harness AI to provide a more engaging, personalized experience for prospective students. This episode highlights the power of proactive search tools and their potential to increase student engagement and application rates.
Key Takeaways* AI-powered search is transforming higher ed recruitment: Personalized, responsive search can keep students engaged on your site. * Prospective students are asking longer, more specific questions: Institutions need to adapt to new search behaviors, like conversational queries similar to Google or ChatGPT searches. * Reducing friction leads to better results: AI site searches can reduce drop-off rates by offering seamless, intuitive answers in real-time. * Improved discoverability can reduce the need for traditional inquiry forms: By providing instant answers, AI can streamline the recruitment process. * New technologies like Element Discovery are already in the market: This tool offers a generative AI solution to enhance prospective student engagement on websites.
How can AI-powered site search transform recruitment?
Seth and Mallory start by reflecting on a shared childhood obsession—fluffernutters—but quickly transition to more serious topics around website search in higher education. Mallory explains that websites play a critical role in the recruitment process, and if they're difficult to navigate or search, prospective students will quickly move on to competitor sites. Seth emphasizes the importance of ensuring the primary audience, prospective students, can easily find the information they need. The key to success? Discoverability.
How is user search behavior evolving, and why should higher ed take note?
Mallory highlights that prospective students today are more likely to use longer, conversational queries, similar to how people search on Google or ChatGPT. A student might ask, "What will I learn in Business Management 101?" rather than just typing "business management." The challenge for higher ed institutions is to adapt to this shift in search behavior. By leveraging AI, schools can provide more concise, relevant results that truly answer the student's question, creating a more meaningful interaction.
What role does AI play in revolutionizing the higher ed website experience?
Mallory and Seth discuss the potential of AI in enhancing the user experience on college websites. AI-powered tools, like Element Discovery, can provide answers directly within the search function and even anticipate follow-up questions. This seamless experience allows prospective students to gather the information they need without leaving the site, reducing the likelihood of them switching to a competitor. Seth also notes how this approach could eventually reduce the reliance on traditional request-for-information forms, making real-time engagement more efficient and effective.
By streamlining the search process and providing immediate answers, AI has the potential to revolutionize how students interact with higher ed websites. Mallory and Seth express excitement about the future of this technology and how it could enhance recruitment efforts by transforming how institutions serve prospective students online.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Attend the 2025 Engage Summit!
The Engage Summit is the premier conference for forward-thinking leaders and practitioners dedicated to exploring the transformative power of AI in education. Explore the strategies and tools to step into the next generation of student engagement, supercharged by AI. You'll leave ready to deliver the most personalized digital engagement experience every step of the way.
Register now to secure your spot in Charlotte, NC, on June 24-25, 2025! Early bird registration ends February 1st -- https://engage.element451.com/register
In this episode, Mallory Willsea speaks with Joshua Charles, Director of Web Strategy and Technology at Rutgers Business School, live from HighEdWeb. They discuss Joshua's session on advancing into senior leadership roles in higher ed, focusing on practical steps for career growth, team advancement, and personal development. If you're an aspiring leader looking for actionable strategies to take your career to the next level, this episode is packed with invaluable advice.
Key Takeaways
- Build cross-campus partnerships: Collaborate beyond your team and personalize communications to foster stronger relationships.
- Focus on outcomes, not processes: Empower your team by focusing on goals and giving them the freedom to experiment and innovate.
- Invest in personal growth: Attend conferences, network, and join professional development opportunities to build visibility and leadership skills.
- Be an advocate for your team: Champion their growth and success, even if it means encouraging them to explore opportunities outside your organization.
- Leadership visibility: Know your campus leadership and tailor your communication to each decision-maker’s priorities and style.
How do you transition to a senior leadership role in higher education?
Joshua's session at HighEdWeb focused on helping mid-career professionals, those in managerial roles for 3 to 7 years, to move into senior leadership positions. One of the key strategies he emphasizes is building partnerships across the campus. Rather than staying siloed within your team, you should reach out to colleagues from other departments, focusing on how your work impacts their day-to-day operations. Personalizing your communication and understanding their challenges is crucial for gaining support and collaboration, which can help advance your career within the institution.
What should leaders do to advocate for their teams?
Joshua shares that an important aspect of leadership is being your team's biggest advocate. He reflects on his own leadership journey and how his desire to create a supportive environment stems from wanting to be the type of leader he wished he had earlier in his career. By focusing on outcomes rather than micromanaging processes, leaders can give their teams the autonomy to innovate, experiment, and grow. Joshua stresses that advocating for your team doesn't stop at their current role—sometimes, it’s about encouraging team members to seek opportunities outside the organization if that’s what will help them grow professionally.
What advice does Joshua offer for aspiring leaders to advance their own careers?
Joshua underscores the importance of investing in oneself. He encourages leaders to join professional organizations, volunteer, attend conferences like HighEdWeb, and take opportunities to speak, present, or participate in podcasts. This, he argues, builds personal branding and visibility, both of which are critical for career advancement. Networking outside of your immediate environment can open doors to opportunities that may not even be visible otherwise. Additionally, Joshua notes that staying engaged with professional development can make you a more effective leader, both for your team and your institution.
What obstacles has Joshua encountered in his leadership journey?
Joshua shares two significant challenges he has faced in his leadership journey. First, he acknowledges that sometimes opportunities within your current institution may be limited, and it can be helpful to consider roles outside the university setting, such as in vendor or agency work, to gain a broader perspective before returning to higher ed. Secondly, he addresses the challenges of navigating leadership as a Black man in America, particularly in light of political shifts that influence higher education policies in different states. This has prompted him to be mindful of the realities that could impact both his personal and professional life, especially when considering future opportunities.
How can senior leaders support their teams in advancing their careers?
Joshua urges senior leaders to be proactive in supporting their teams’ career growth. He suggests that leaders should not only focus on their current job titles but also consider their potential. Offering experiences, such as participating in strategy meetings or gaining exposure to high-level decisions, can prepare team members for future leadership roles. He also emphasizes the importance of sharing information strategically to help team members understand the broader context of leadership challenges, which will ultimately help them grow.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
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Register now to secure your spot in Charlotte, NC, on June 24-25, 2025! Early bird registration ends February 1st -- https://engage.element451.com/register
In Part 4 of this Pulse Check series, "The Future of Student Search: The Human Connection," Trent Gilbert and Dr. Alejandra Sosa Pieroni delve into the crucial role of human interaction in the future of Student Search. They argue that institutions must possess a deep understanding of their own unique qualities and values to effectively connect with prospective students. By tailoring their communication to meet the specific needs and preferences of their target audience, institutions can foster personalized relationships and create a welcoming environment.
Key Takeaways:
- Self-awareness: Institutions must have a clear understanding of their unique identity and values.
- Audience understanding: Tailoring communication to the specific needs and preferences of prospective students is essential.
- Supportive infrastructure: A positive workplace culture and well-trained staff are crucial for fostering human connections.
Guest Name: Alejandra Soa Pieroni - Executive Vice President for Enrollment, Marketing & Student Success
Guest Social: https://www.linkedin.com/in/alejandra-c-sosa-pieroni-ed-d-b7754031/
Guest Bio: Dr. Alejandra Sosa Pieroni is a higher education professional with nineteen years of experience in enrollment management, specializing in student recruitment, marketing, financial aid practices, student success, and strategic enrollment planning. She is the executive vice president of enrollment, marketing, and student success at Georgia Southern University. Before her appointment at Georgia Southern in April 2023, she served as an Enrollment Management Consultant where she worked with institution leaders to help them optimize their enrollment practice to achieve university goals and objectives.
Prior to that, she served as the Executive Director of Admissions and Financial Aid at Stetson University, Vice President of Enrollment Management at Walsh University, Director of Admissions at Mercer University, Associate Director of Admissions at Florida Southern College, and Director of Online Degree Completion at Tiffin University.
Pulse Check Host:
Trent Gilbert - VP of Student Search Solutions at Carnegie
https://www.linkedin.com/in/trentgilbert/
Having served as Vice President for Enrollment at three different institutions, Trent Gilbert understands the challenges and pressures modern-day enrollment managers face at both the undergraduate and graduate levels. In addition to serving as a former VPEM, Trent also co-founded and served as an industry leader of Render Experiences, which put him at the table of enrollment strategy conversations at over 250 institutions. As the VP of Student Search Solutions at Carnegie, Trent is uniquely positioned to work with clients and create tailored solutions that creatively engage students while keeping the experience of human connection at the forefront of the process. pressures modern-day enrollment managers face at both the undergraduate and graduate levels. In addition to serving as a former VPEM, Trent also co-founded and served as an industry leader of Render Experiences, which put him at the table of enrollment strategy conversations at over 250 institutions. As the VP of Student Search Solutions at Carnegie, Trent is uniquely positioned to work with clients and create tailored solutions that creatively engage students while keeping the experience of human connection at the forefront of the process.
LI https://www.linkedin.com/in/trentgilbert/
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Element451 is hosting the AI Engage Summit on Oct 29 and 30
Register now for this free, virtual event.
The future of higher ed is being redefined by the transformative power of AI. The AI Engage Summit brings together higher ed leaders, innovators, and many of your favorite Enrollify creators to explore AI’s impact on student engagement, enrollment marketing, and institutional success. Experience firsthand how AI is improving content personalization at scale, impacting strategic decision-making, and intuitively automating the mundane tasks that consume our time. The schedule is packed with real examples and case studies, so you leave knowing how to harness AI to drive meaningful change at your institution. Whether you’re looking to enhance student outcomes, optimize enrollment marketing, or simply stay ahead of the curve, the AI Engage Summit is your gateway to the next level of higher education innovation. Registration is free, save your spot today.
In this episode recorded live at NACAC, Mallory sits down with Troy Singer, Digital Marketing Specialist at Ring Digital and co-host of the Higher Ed Marketer Podcast. As they wrap up their time at the NACAC conference, the conversation dives into Troy’s personal use of artificial intelligence (AI) for enhancing his happiness, confidence, and daily effectiveness. The discussion focuses on how AI can be integrated into both professional and personal life to improve productivity and streamline tasks.
Key Takeaways:
- AI can enhance personal happiness and confidence by helping manage daily tasks and communications more effectively.
- Tools like Perplexity, ChatGPT, and Firefly’s Notetaker can simplify tasks, from meal planning to managing emails and meetings.
- Custom GPTs are easy to create and can be highly effective for personal productivity, such as automating responses or managing to-do lists.
- Troy’s AI-powered personal assistant project aims to integrate Outlook, Salesforce, and ChatGPT to monitor emails, prioritize tasks, and streamline communication.
- AI helps professionals not only be more productive at work but also find balance and joy in their personal lives.
What is Troy’s perspective on using AI for personal happiness and productivity?Troy is a strong advocate for using AI to boost both personal happiness and productivity. He explains that AI helps him manage daily tasks more efficiently, boosting his confidence in managing his professional and personal life. He highlights how, in the past, people were encouraged to figure things out independently before asking for help, but with AI, individuals can now ask for assistance in navigating scenarios more effectively.
Troy uses AI tools like Perplexity for quick and real-time answers, ChatGPT for customized responses, and Firefly’s Notetaker to help him stay present during meetings. For him, these tools act as digital mentors that help streamline his work and enhance his personal life, making him a more effective and confident individual.
What are Troy’s favorite AI tools, and how does he use them?Troy mentions that he regularly uses about 10 AI platforms, but his top three are:
- Perplexity – A smarter alternative to Google, providing real-time, in-depth information. Troy uses it to handle 80% of his queries, getting up-to-date, detailed answers faster than traditional search engines.
- ChatGPT – Troy has created several custom GPTs, which act as personal assistants in various tasks. He uses them for writing notes, crafting professional responses, and enhancing communication.
- Firefly’s Notetaker – This tool helps Troy stay present during meetings by automatically taking notes and integrating them into Salesforce. It also generates reports tailored to his team and superior’s preferences.
These tools help Troy streamline his workflow, allowing him to focus on more critical tasks and maintain a high level of productivity.
What is Troy’s AI-powered “masterpiece” project?Troy is working on building an AI-powered personal assistant to help manage his professional life more effectively. His project will integrate Outlook, Salesforce, and ChatGPT to monitor emails, suggest responses, and prioritize tasks in real time. The goal is to create a system that will scan incoming emails, run them through ChatGPT for suggested responses, and prioritize them based on importance. The assistant will also use platforms like Power Automate and Microsoft’s To Do to automate and track tasks.
Troy’s vision is to build a personalized assistant similar to Iron Man’s “Jarvis,” but he plans to name it after a female figure. He aims to complete the project within a few weeks and hopes to share his progress with others once it’s finished.
How does AI impact Troy’s personal life?Troy emphasizes that AI doesn’t just improve his professional life but also enhances his personal happiness and effectiveness. He uses AI for everyday tasks like finding recipes based on available ingredients, making travel plans, and improving his overall life management. The confidence and efficiency he gains from AI positively affect his relationships and personal well-being, allowing him to enjoy life more fully.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Element451 is hosting the AI Engage Summit on Oct 29 and 30
Register now for this free, virtual event.
The future of higher ed is being redefined by the transformative power of AI. The AI Engage Summit brings together higher ed leaders, innovators, and many of your favorite Enrollify creators to explore AI’s impact on student engagement, enrollment marketing, and institutional success. Experience firsthand how AI is improving content personalization at scale, impacting strategic decision-making, and intuitively automating the mundane tasks that consume our time. The schedule is packed with real examples and case studies, so you leave knowing how to harness AI to drive meaningful change at your institution. Whether you’re looking to enhance student outcomes, optimize enrollment marketing, or simply stay ahead of the curve, the AI Engage Summit is your gateway to the next level of higher education innovation. Registration is free, save your spot today.
In this bonus episode of The Higher Ed Pulse recorded live at HighEdWeb 2024, Mallory Willsea sits down with Melanie Lindahl, Senior UX/Web Designer, Developer, and Project Manager at the University of Texas at Austin School of Law. Together, they dive into Melanie’s career journey, the challenges of working in male-dominated spaces, and the importance of advocating for oneself in the workplace. They also reflect on the significance of creating inclusive environments, particularly within the higher education web community.
Key Takeaways
- Multi-faceted career paths: Embrace diverse roles that align with your strengths, whether in design, development, or leadership.
- Navigating male-dominated spaces: Acknowledge and address microaggressions, and understand the importance of standing up for oneself.
- Advocacy and empowerment: Women need to advocate for themselves in professional settings and find supportive communities, even when it feels intimidating.
- Importance of words and communication: The language used in the workplace, especially in male-dominated spaces, can reveal underlying biases and impact perceptions.
- Inclusive communities: Spaces like the Hi Ed Web community offer supportive environments for individuals navigating tech and web development in higher ed.
How did Melanie Lindahl’s multifaceted career develop?
Melanie’s career in web development, UX, and project management evolved naturally from her artistic background and meticulous personality. Her journey highlights the importance of balancing creativity and leadership skills. She speaks passionately about her love for organization, which drew her toward project management, and how coding matched her detail-oriented nature. As a result, her career encompasses a wide range of responsibilities, including web design, development, and leadership roles.
What challenges has she faced as a woman in tech?
As the only woman on both her direct team and the broader IT team, Melanie has had to navigate a male-dominated space. While her team is supportive, she recognizes that working without female camaraderie brings its own challenges. Throughout her career, she’s encountered microaggressions—subtle and often unintentional behaviors or remarks that undermine women's authority. For example, she has observed male colleagues using dismissive language to describe female leaders. These experiences highlight the systemic issues that persist in workplace cultures, especially around gender dynamics.
What advice does Melanie have for women entering similar spaces?
For young women starting their careers, Melanie emphasizes the importance of self-advocacy. Drawing from her own experiences, she encourages women to stand up for themselves, even when it feels uncomfortable or risky. She also recommends reading “The Feminist Fight Club,” a book that provides practical strategies for handling workplace challenges. While standing up to microaggressions can be intimidating, Melanie stresses that women must be their own advocates, as they are often their best and only champions in these situations.
Are there support systems available for women in male-dominated fields?
Melanie acknowledges the complexities of creating formal women’s support groups, especially within institutions bound by Title IX regulations. While it is important to have spaces where women can share experiences, the obligation to report sensitive issues can make these spaces feel less safe. Nevertheless, Melanie expresses her desire to foster community among women in her department and is hopeful about finding ways to support female colleagues in the future.
What makes the HEW community special?
Melanie highlights the inclusivity and supportiveness of the HEW community, soon to be rebranded as the Digital Collegium. She describes it as a place where she feels heard, safe, and valued, encouraging others to join this space as they enter the higher education web development field. This sense of belonging contrasts with her experiences in male-dominated teams, emphasizing the importance of finding professional networks that champion inclusion and empathy.
In closing, Melanie and Mallory reflect on the value of conferences like HEW for creating space to discuss critical topics such as gender dynamics in the workplace. Melanie’s insights serve as a powerful reminder of the importance of inclusive communities and the need for ongoing conversations around advocacy and empowerment.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Element451 is hosting the AI Engage Summit on Oct 29 and 30
Register now for this free, virtual event.
The future of higher ed is being redefined by the transformative power of AI. The AI Engage Summit brings together higher ed leaders, innovators, and many of your favorite Enrollify creators to explore AI’s impact on student engagement, enrollment marketing, and institutional success. Experience firsthand how AI is improving content personalization at scale, impacting strategic decision-making, and intuitively automating the mundane tasks that consume our time. The schedule is packed with real examples and case studies, so you leave knowing how to harness AI to drive meaningful change at your institution. Whether you’re looking to enhance student outcomes, optimize enrollment marketing, or simply stay ahead of the curve, the AI Engage Summit is your gateway to the next level of higher education innovation. Registration is free, save your spot today.
Seth and Mallory explore the rising consumer confidence crisis in higher education. As more students and families question the value of a traditional college degree, higher ed institutions are faced with the challenge of proving their worth in an evolving marketplace.
Key Takeaways:
- The consumer confidence crisis in higher ed is growing, with fewer Americans believing in the value of a college degree.
- Marketers must focus on program-level success stories to combat negative perceptions of the overall industry.
- ROI transparency is critical: colleges should openly share post-graduation employment stats and wage outcomes to attract value-conscious students.
- Micro-credentials and alternative pathways are rising in demand, but many institutions question their financial sustainability.
- Brand matters more than ever in higher ed, with some institutions able to rise above the industry-wide confidence crisis.
- Growth in the future will likely be more "surgical," requiring a focus on high-performing programs rather than an institution-wide approach.
Register for the AI Engage Summit
Georgetown University’s Center on Education and the Workforce
UPCEA Report: 10 Schools With Alternative Credentials
2020 Strada Poll
US News - Is College Worth It?
Google Trends - Is College Worth It?
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Element451 is hosting the AI Engage Summit on Oct 29 and 30
Register now for this free, virtual event.
The future of higher ed is being redefined by the transformative power of AI. The AI Engage Summit brings together higher ed leaders, innovators, and many of your favorite Enrollify creators to explore AI’s impact on student engagement, enrollment marketing, and institutional success. Experience firsthand how AI is improving content personalization at scale, impacting strategic decision-making, and intuitively automating the mundane tasks that consume our time. The schedule is packed with real examples and case studies, so you leave knowing how to harness AI to drive meaningful change at your institution. Whether you’re looking to enhance student outcomes, optimize enrollment marketing, or simply stay ahead of the curve, the AI Engage Summit is your gateway to the next level of higher education innovation. Registration is free, save your spot today.
In this bonus episode of Higher Ed Pulse live from NACAC, Mallory Willsea sits down with Adanna Smith, University Counselor at Wayne State University, to discuss pivotal legislative initiatives in Michigan aimed at increasing student access to education. They explore bills that address testing mandates, FAFSA requirements, and support for middle schoolers, all designed to break down barriers and enhance student opportunities in the state.
Key Takeaways
- House Bills 4810 and 4811: These bills aim to eliminate mandatory SAT scores on transcripts and the essay portion, aligning Michigan with test-optional trends.
- Universal FAFSA requirement: The push for a statewide FAFSA mandate could unlock opportunities for scholarships and financial aid, especially for first-generation students.
- Supporting middle school access: A new initiative targets career exploration and skills development for middle schoolers, helping to meet Michigan’s 60 by 30 goal.
What are Michigan’s House Bills 4810 and 4811?
Adanna shares that these bills focus on eliminating the requirement for the Michigan Merit Exam (SAT) score to be posted on high school transcripts. Many schools are now test-optional, and this mandate may inadvertently hinder students from gaining admission or receiving scholarships. By removing the SAT score requirement, students have more flexibility in their applications. Additionally, the bills would eliminate the essay portion of the SAT, which many institutions no longer require for admission, and the WorkKeys component, which has lost relevance in today’s job market.
How will a universal FAFSA bill impact Michigan students?
Adanna highlights the importance of a universal FAFSA bill currently being considered in Michigan. This legislation would require all students to complete the FAFSA as part of their application process. The completion of FAFSA is a critical step for students, particularly first-generation and lower-income families, in accessing scholarships and financial aid. Adanna emphasizes that many students are unaware of the aid opportunities available to them, and this bill would help ensure that they don’t miss out on critical funding. Furthermore, it aligns with Michigan's broader goal to increase the number of adults with a college degree or trade certificate by 2030.
What is the importance of middle school initiatives in education access?
Adanna discusses her involvement in the development of a new committee within MACAC aimed at supporting middle school counselors. The goal is to expose middle school students to various career paths and the skills necessary to succeed in those professions. This early intervention plays a key role in helping Michigan meet its ambitious goal of having 60% of working-age adults equipped with a college degree or trade certification by 2030. By reaching students earlier, the initiative aims to create equitable access to education and career opportunities.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Element451 is hosting the AI Engage Summit on Oct 29 and 30
Register now for this free, virtual event.
The future of higher ed is being redefined by the transformative power of AI. The AI Engage Summit brings together higher ed leaders, innovators, and many of your favorite Enrollify creators to explore AI’s impact on student engagement, enrollment marketing, and institutional success. Experience firsthand how AI is improving content personalization at scale, impacting strategic decision-making, and intuitively automating the mundane tasks that consume our time. The schedule is packed with real examples and case studies, so you leave knowing how to harness AI to drive meaningful change at your institution. Whether you’re looking to enhance student outcomes, optimize enrollment marketing, or simply stay ahead of the curve, the AI Engage Summit is your gateway to the next level of higher education innovation. Registration is free, save your spot today.
Recorded live at NACAC in Los Angeles, this episode features Allison Lanier, Director of Client Engagement, discussing how AI is transforming brand building and content creation for institutions with lean resources. Allison shares insights on using AI tools like ChatGPT to support brand consistency, improve digital experiences, and optimize program pages. The conversation highlights AI's role in alleviating pressure on small teams and enhancing collaboration between marketing and admissions.
Key Takeaways* AI Helps Lean Teams Scale Efforts: AI can streamline content creation, helping small teams focus on strategic tasks and reduce time spent on manual processes. * AI Supports Brand Building: By inputting established brand voice and tone into AI tools, institutions can generate consistent, on-brand content for websites, program pages, and digital marketing efforts. * Start with Playfulness: Don’t fear AI—start experimenting with it as a research and ideation tool before fully integrating it into your workflow.
How can AI enhance brand building for small institutions?
Allison explains how AI tools like ChatGPT are a game changer for institutions with limited resources. Many schools struggle with branding and digital content creation because they don’t have the capacity to invest in a full-time marketing team. By using AI, institutions can input their brand’s voice, tone, and vocabulary to generate consistent content for program pages, websites, and other digital touchpoints. This not only helps maintain a strong brand presence but also enables teams to work faster and more effectively.
What impact can AI have on higher education marketing?
One of the most powerful use cases of AI is in content ideation, particularly for program pages, which Allison calls the “sales pages” of an institution. With AI, teams can generate outlines and keyword suggestions that fit their institution's voice, helping them create more compelling content faster. While AI should never fully replace human input, it’s an invaluable tool for overcoming “blank page syndrome” and accelerating the research and drafting process.
What advice does Allison offer for hesitant users?
For those hesitant to embrace AI, Allison recommends starting small—use it as a research tool or experiment with simple, non-work-related tasks, like creating a shopping list. The key is to familiarize yourself with the technology in a playful and stress-free way, so you can become comfortable with its capabilities and start incorporating it into your workflow more effectively.
Allison also highlights the importance of marketing and admissions teams working collaboratively, especially when using AI to streamline efforts. Building a strong partnership between these teams can ensure more cohesive messaging and better student engagement across digital platforms.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Element451 is hosting the AI Engage Summit on Oct 29 and 30
Register now for this free, virtual event.
The future of higher ed is being redefined by the transformative power of AI. The AI Engage Summit brings together higher ed leaders, innovators, and many of your favorite Enrollify creators to explore AI’s impact on student engagement, enrollment marketing, and institutional success. Experience firsthand how AI is improving content personalization at scale, impacting strategic decision-making, and intuitively automating the mundane tasks that consume our time. The schedule is packed with real examples and case studies, so you leave knowing how to harness AI to drive meaningful change at your institution. Whether you’re looking to enhance student outcomes, optimize enrollment marketing, or simply stay ahead of the curve, the AI Engage Summit is your gateway to the next level of higher education innovation. Registration is free, save your spot today.
In this special episode recorded live at NACAC, we chat with Derek Faasse, Director of Undergraduate Admissions at Capital University, about the evolving pathways to leadership in higher education. As a presenter and planning committee member for next year's NACAC conference in Columbus, Derek shares insights on how aspiring leaders can navigate their careers, the challenges facing admissions professionals today, and the opportunities that come with leadership in higher education.
Key Takeaways* Pathways to Leadership Vary: There are many different routes to leadership, whether through staying at the same institution or relocating across the country to find new opportunities. * Leadership in Higher Ed Faces Unique Challenges: Enrollment cliffs, the Supreme Court’s decisions, and industry changes are driving many admissions professionals to explore roles outside of higher ed. * Mentorship and Lifelong Learning Matter: Seeking mentorship from both inside and outside of your institution, and committing to continuous learning, are key to progressing into leadership roles.
What leadership pathways exist in higher education admissions?
Derek Faasse's presentation at NACAC focuses on the many ways admissions professionals can step into leadership roles. From those who move across the country for new opportunities to others who work their way up at their alma mater, there is no one-size-fits-all approach to career growth in higher education. In fact, Fossey noted that director positions in admissions are on the rise, but there’s a gap in leadership readiness that aspiring directors must be prepared to fill.
Why are there so many open director positions in higher education admissions?
Derek attributes the increase in job openings to several factors, including the ongoing brain drain in higher education. Many professionals are leaving for roles in the ed-tech space or outside the sector altogether due to the pressures of enrollment declines and legislative changes. This shift, however, creates opportunities for rising professionals to step into leadership roles, offering a chance to reshape the field.
How can aspiring leaders prepare for the next step in their careers?
Faasse emphasizes the importance of mentorship and continuous learning. Aspiring leaders need to actively seek out guidance from current directors and industry professionals, including those on the vendor side of higher ed. It's also essential to cultivate skills and confidence along the way. According to Derek, aspiring leaders should embrace a mindset of lifelong learning, consistency, and growth to move ahead in their careers.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Element451 is hosting the AI Engage Summit on Oct 29 and 30
Register now for this free, virtual event.
The future of higher ed is being redefined by the transformative power of AI. The AI Engage Summit brings together higher ed leaders, innovators, and many of your favorite Enrollify creators to explore AI’s impact on student engagement, enrollment marketing, and institutional success. Experience firsthand how AI is improving content personalization at scale, impacting strategic decision-making, and intuitively automating the mundane tasks that consume our time. The schedule is packed with real examples and case studies, so you leave knowing how to harness AI to drive meaningful change at your institution. Whether you’re looking to enhance student outcomes, optimize enrollment marketing, or simply stay ahead of the curve, the AI Engage Summit is your gateway to the next level of higher education innovation. Registration is free, save your spot today.
The Future of Student Search Pulse Check Series is sponsored by Carnegie.
When talking about the future of Student Search, you can’t go a day without talking about the impact of technology and AI. In this episode, Trent Gilbert, VP of Student Search Solutions at Carnegie, and Paul LeBlanc, Former President of Southern New Hampshire University, discuss how technology can be used to amplify and improve human connections and the impact of AI on the workforce. They discuss the ethical considerations of AI and the importance of using it in ways that align with human values.
Key takeaways include:
- The use of technology to amplify and improve human relationships, rather than replace them.
- How AI has the potential to radically change the workforce.
- Ethical considerations that are crucial in the development and use of AI.
- How AI is changing the landscape of Student Search.
Links:
- “Applying AI to Rebuild Middle Class Jobs,” by David Autor on nber.org
- Technological revolutions and techno-economic paradigms by Carlota Perez on jstor.com
- Paul’s Book Broken: How Our Social Systems are Failing Us and How We Can Fix Them https://www.amazon.com/Broken-Social-Systems-Failing-Them/dp/1637741766
Guest Name: Paul LeBlanc, Former President, Southern New Hampshire University
Guest Bio: Paul LeBlanc spent two-decades as president of Southern New Hampshire University and helped transform the struggling private residential institution of 2,500 students into the largest higher education provider in the United States, renowned for its excellence in online education. LeBlanc, who retired from his post at SNHU this past June, is now the co-founder of Human Systems, a company working to reimagine learning for the age of AI.
Guest Social: https://www.linkedin.com/in/paul-j-leblanc-6a17749/
Pulse Check Host:
Trent Gilbert - VP of Student Search Solutions at Carnegie
https://www.linkedin.com/in/trentgilbert/
Having served as Vice President for Enrollment at three different institutions, Trent Gilbert understands the challenges and pressures modern-day enrollment managers face at both the undergraduate and graduate levels. In addition to serving as a former VPEM, Trent also co-founded and served as an industry leader of Render Experiences, which put him at the table of enrollment strategy conversations at over 250 institutions. As the VP of Student Search Solutions at Carnegie, Trent is uniquely positioned to work with clients and create tailored solutions that creatively engage students while keeping the experience of human connection at the forefront of the process.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Element451 is hosting the AI Engage Summit on Oct 29 and 30
Register now for this free, virtual event.
The future of higher ed is being redefined by the transformative power of AI. The AI Engage Summit brings together higher ed leaders, innovators, and many of your favorite Enrollify creators to explore AI’s impact on student engagement, enrollment marketing, and institutional success. Experience firsthand how AI is improving content personalization at scale, impacting strategic decision-making, and intuitively automating the mundane tasks that consume our time. The schedule is packed with real examples and case studies, so you leave knowing how to harness AI to drive meaningful change at your institution. Whether you’re looking to enhance student outcomes, optimize enrollment marketing, or simply stay ahead of the curve, the AI Engage Summit is your gateway to the next level of higher education innovation. Registration is free, save your spot today.
In this episode of The Higher Ed Pulse, the podcast goes live at the conference with Nathan Monk, co-founder of Prospectus Plus. Nathan discusses the evolution and future of the traditional university view book, touching on how institutions can better personalize and digitize their marketing materials. His insights offer a fresh perspective on how digital innovation can transform the student recruitment process and enhance the student experience.
Key Takeaways:
- The future of the view book is digital, enabling personalized and instantaneous communication.
- PDFs and printed materials are limited in scale, personalization, and accessibility.
- Digital view book allow institutions to tailor content to individual students, enhancing engagement and conversion rates.
- Integration with CRM systems can help create a more seamless, personalized experience throughout the entire recruitment process.
- Print is not dead, but digital avenues are essential for meeting modern student expectations.
What’s changing in the world of view book?
Nathan Monk, co-founder of Prospectus Plus, explains how traditional printed view book are becoming less effective in today’s digital-first world. While physical materials have their appeal, especially in terms of visual quality and tactile experience, they fall short in scalability, personalization, and flexibility. Nathan points out that printing is expensive and not easily individualized for students with specific interests, which is where digital tools step in.
What does the future of the view book look like?
The future of the view book, according to Nathan, is something closer to a personalized, pre-application companion for students. Digital view book offer a seamless, individualized experience for students, focusing only on the content that matters to them. For example, instead of showing students information on every program, universities can customize the content based on a student’s specific interests, making the view book more relevant and engaging.
Nathan also emphasizes the importance of accessibility and user experience, two areas where PDFs often fall short. Most students view content on mobile devices, where traditional PDFs are clunky and hard to navigate. Digital view book, by contrast, are responsive and can adapt to any screen size, providing a much better experience.
How can universities personalize the student experience using digital view book?
Prospectus Plus takes personalization to the next level by integrating with university CRM systems. This integration allows for ongoing personalization of the student journey. Nathan explains that Prospectus Plus collects relevant information about students upfront and shares it with the CRM to ensure that future communications are personalized, timely, and relevant. This personalized content helps universities engage students at key points in their journey, potentially increasing conversion rates and improving their overall experience.
What role does print still play in marketing materials?
While Nathan advocates for a primarily digital future, he acknowledges that print still has its place. Printed materials can be powerful tools for certain audiences, but universities must rethink how they use print. He advises focusing on personalized, instant communication when possible, and reserving print for specific strategic purposes.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Element451 is hosting the AI Engage Summit on Oct 29 and 30
Register now for this free, virtual event.
The future of higher ed is being redefined by the transformative power of AI. The AI Engage Summit brings together higher ed leaders, innovators, and many of your favorite Enrollify creators to explore AI’s impact on student engagement, enrollment marketing, and institutional success. Experience firsthand how AI is improving content personalization at scale, impacting strategic decision-making, and intuitively automating the mundane tasks that consume our time. The schedule is packed with real examples and case studies, so you leave knowing how to harness AI to drive meaningful change at your institution. Whether you’re looking to enhance student outcomes, optimize enrollment marketing, or simply stay ahead of the curve, the AI Engage Summit is your gateway to the next level of higher education innovation. Registration is free, save your spot today.
In this insightful episode, live from the HighEdWeb 2024 conference, Mallory sat down with Jessica Pontarelli, Assistant Director of Communications at Brown University. Jessica shares her expertise on how universities can navigate the challenges of communicating civic engagement in a polarized landscape. With a focus on the power of storytelling, hope, and positive messaging, Jessica offers actionable advice for higher ed professionals tackling these issues on their campuses.
Key Takeaways:
- Polarization often leads to personalization of ideologies, making disagreements feel like personal attacks.
- Universities should prioritize telling positive stories, even amidst challenging times, to create a balanced narrative.
- Leveraging the "power of hope" can help communicators connect with their audience during difficult conversations.
- Civic engagement on college campuses is increasing, and institutions must find ways to foster unity while respecting diverse viewpoints.
What is polarization, and why is it important for colleges to address it?
Jessica explains that polarization occurs when people move towards extreme ideological positions, often leading to a breakdown in dialogue and connections across differences. This issue is especially prevalent in today's higher education landscape, where campuses are often the epicenters of civic engagement and protests. For universities, addressing polarization is essential because it impacts campus unity and the overall student experience. Jessica highlights that while each campus has unique dynamics, the broader trend of heightened civic engagement presents challenges that require thoughtful communication strategies.
How can universities communicate effectively in a polarized landscape?
Jessica emphasizes the importance of storytelling, particularly focusing on positive narratives. She mentions the "good news effect" and constructive journalism as tools that can help balance the difficult issues universities must address. While it's crucial to acknowledge the hard realities, communicators should also highlight the good happening on campus. This can help foster a sense of connection and hope among students, faculty, and the broader community. By telling stories of success, progress, and community impact, universities can create a more constructive dialogue, even in divisive times.
What advice does Jessica offer for communicators navigating polarization?
Jessica’s key piece of advice is to "yield to the power of hope." She believes that, despite the challenges of polarization, people fundamentally want to see others succeed and do well. As a communicator, it's essential to tap into that shared desire for positive outcomes by continuing to tell hopeful and constructive stories. Additionally, Jessica stresses the importance of building connections through stories that encourage action and engagement, rather than merely focusing on the negative aspects of societal or campus issues.
Why should higher education professionals attend the HighEdWeb conference?
As a regular attendee, Jessica praises the HighEdWeb conference for its collaborative and supportive environment. She values the wide range of topics covered, which provide valuable insights that attendees can take back to their campuses. The conference offers something for everyone, from communicators to web professionals, and fosters a sense of community among those working in higher ed.To dive deeper into how colleges can communicate civic engagement in a polarized world, listen to the full episode featuring Jessica Pontarelli. Her insights into storytelling and the power of hope are invaluable for higher education professionals.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Element451 is hosting the AI Engage Summit on Oct 29 and 30
Register now for this free, virtual event.
The future of higher ed is being redefined by the transformative power of AI. The AI Engage Summit brings together higher ed leaders, innovators, and many of your favorite Enrollify creators to explore AI’s impact on student engagement, enrollment marketing, and institutional success. Experience firsthand how AI is improving content personalization at scale, impacting strategic decision-making, and intuitively automating the mundane tasks that consume our time. The schedule is packed with real examples and case studies, so you leave knowing how to harness AI to drive meaningful change at your institution. Whether you’re looking to enhance student outcomes, optimize enrollment marketing, or simply stay ahead of the curve, the AI Engage Summit is your gateway to the next level of higher education innovation. Registration is free, save your spot today.
Back live from HighEdWeb 2024, Mallory interviews Margaret Hair, Director of Marketing and Communications at the School of Social Welfare, University of Kansas. Margaret shares invaluable insights into how to conduct effective interviews for marketing stories. From setting clear goals to crafting compelling questions, Margaret provides a step-by-step guide to ensure your interviews yield authentic and engaging content. This conversation is packed with practical tips that any higher ed marketer can use to improve their storytelling techniques.
Key Takeaways
- Always conduct a real interview, avoiding email-based Q&A to capture authentic responses.
- Pre-interview preparation is key—gather background info and share expectations to make the interviewee comfortable.
- Focus on open-ended questions and follow-ups to unlock deeper, more specific answers.
- Repurpose interview content across different platforms, from social media to web copy, for maximum impact.
Setting Clear Goals and Defining Your Audience
When planning a marketing story, your first step should always be to define your goals. Margaret explains that each interview should aim to achieve one primary outcome. Whether it's answering prospective students’ questions, highlighting a faculty member’s research, or offering a fresh perspective on a relevant issue, being clear about your goal ensures that your interview stays focused. This approach helps you shape the interview questions and the direction of the conversation.
Furthermore, understanding your audience is crucial. Are you speaking to prospective students, current students, or perhaps peer institutions? The audience will determine the tone of the story and the types of questions you ask. For example, a spotlight on faculty will have a different approach than one designed for prospective students. By aligning your goals with your audience’s needs, you can create more targeted and meaningful content.
Conducting a Genuine Interview
Margaret’s first piece of advice is deceptively simple: always conduct a live interview. While it may be tempting to email a list of questions, this approach often yields stiff, over-rehearsed responses that lack the authenticity of a real conversation. Conducting an interview via Zoom, phone, or in person allows for a more organic exchange. You'll be able to capture anecdotes, natural pauses, and other nuances that can make your story richer and more engaging.
Email responses often come in overly polished, making it difficult to cut down or edit. Additionally, the back-and-forth of a real interview gives you the opportunity to ask follow-up questions, probe deeper into interesting points, and ensure you're getting the most out of your subject. As Margaret notes, a genuine interview helps you develop better content and ensures that your story resonates with your audience.
Pre-Interview Prep: Setting the Stage for Success
A successful interview begins before the first question is even asked. Margaret suggests gathering background information such as names, pronouns, job titles, and other essential details ahead of time. This helps the interviewee feel comfortable and ensures accuracy in your story. Sharing a rough idea of the questions you plan to ask also gives the interviewee time to think about their answers, making the actual interview process smoother and more productive.
It's also important to manage expectations. Let your interviewee know how long the interview will take, how it will be used, and whether it will be recorded. This clarity reduces anxiety and builds trust. For student interviews, Margaret advises asking for information like their major, year in school, and hometown, which helps ease them into the conversation.
Crafting and Ranking Your Questions
One of the most critical aspects of a successful interview is asking the right questions. Margaret recommends writing your questions in advance and ranking them to ensure you hit all the key points. Start with some easy, yes-or-no questions to get the interviewee comfortable, then move on to open-ended questions that encourage deeper answers.
Questions that focus on the "how" and "why" of the person’s experience will yield richer content. For example, asking a student, “What made you realize this major was the right choice for you?” encourages them to share personal stories and insights. Always be ready to follow up on answers that seem intriguing or require clarification. Simple prompts like “Tell me more about that” or “I’m so curious about…” can help you uncover more interesting details.
Repurposing Interview Content Across Channels
One of the best ways to maximize the value of your interviews is to repurpose the content across different platforms. Whether you’re turning it into a blog post, social media snippet, or video short, interviews provide versatile material. Margaret emphasizes the importance of pre-reporting in this process. For example, if a student interview touches on their study abroad experience, that segment could be repurposed for your institution’s study abroad marketing.
By thinking ahead and asking questions that can be used in multiple contexts, you can ensure that each interview has long-lasting value. The insights you gather can be transformed into copy for emails, web pages, or even future campaigns, allowing your content to work harder for you.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Element451 is hosting the AI Engage Summit on Oct 29 and 30
Register now for this free, virtual event.
The future of higher ed is being redefined by the transformative power of AI. The AI Engage Summit brings together higher ed leaders, innovators, and many of your favorite Enrollify creators to explore AI’s impact on student engagement, enrollment marketing, and institutional success. Experience firsthand how AI is improving content personalization at scale, impacting strategic decision-making, and intuitively automating the mundane tasks that consume our time. The schedule is packed with real examples and case studies, so you leave knowing how to harness AI to drive meaningful change at your institution. Whether you’re looking to enhance student outcomes, optimize enrollment marketing, or simply stay ahead of the curve, the AI Engage Summit is your gateway to the next level of higher education innovation. Registration is free, save your spot today.
In this episode of The Higher Pulse, host Mallory Willsea sits down with Thom Chesney, President of Southwestern College in Santa Fe, during the HighEdWeb Conference. They discuss the critical role of the institution's website in shaping student engagement, how small teams can maximize their impact, and the importance of embracing AI in marketing and operations. Thom also shares insights from his career as a college president and how Southwestern College is refining its digital presence to meet the needs of today's graduate students.
Key Takeaways
- Southwestern College's website serves as the digital front door, crucial for engaging prospective students, alumni, and donors, especially as 80% of its students now study remotely.
- Video and storytelling are key components in attracting graduate students, particularly through platforms like YouTube, which outperforms other channels like Instagram for their target demographic.
- AI tools, such as ChatGPT, are being experimented with for content creation and SEO, with a focus on enhancing team efficiency, especially for smaller marketing teams.
Why Is a College President Attending the Hyatt Web Conference?
Thom Chesney explains why he is attending the Hyatt Web Conference as one of the few college presidents present. He emphasizes that a college’s website is its primary storytelling tool. At Southwestern College, this digital front door is where students, donors, and alumni first connect with the institution. Thom is looking for innovative ways to improve their web presence, as the last major update occurred before COVID. With a focus on outcomes and the student experience, Southwestern College is planning a web redesign to better showcase their transformational, student-centered programs.
How Does Southwestern College Use Its Website to Attract Students?
As a graduate-only institution, Southwestern College attracts adult learners, many of whom are rethinking or shifting their careers. Thom highlights that prospective students visit the website to understand how long their programs will take, the career opportunities available post-graduation, and to hear directly from current students and faculty. Southwestern focuses heavily on experiential learning and student outcomes, so incorporating video testimonials and real-world stories into their web presence is essential. Moving forward, they are refining their web content strategy to better align with where students are—like YouTube—while also ensuring their small team can maximize impact by focusing on the most effective platforms.
How Is AI Being Integrated into the College's Marketing?
When asked about AI’s role in Southwestern College’s operations, Thom explains that while they're still in the experimental stage, the potential is clear. Tools like ChatGPT are being used to draft content and help their team, which includes graduate assistants and interns, streamline workflows. This experimentation with AI also extends to analyzing current web content, identifying emerging themes, and improving SEO performance. Although Southwestern is cautious about fully replacing human interaction with AI, Thom sees its potential in enhancing efficiency, particularly for smaller marketing teams that need to do more with less.
Ready for More?
If you want to learn more about how Southwestern College is redefining its web presence and how AI is shaping higher ed marketing, listen to the full episode of The Pulse. Stay tuned for more insights into how college leaders like Thom Chesney are leveraging digital strategies to attract the right students. Catch up with the latest The Pulse episodes and explore cutting-edge trends in higher education marketing.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Element451 is hosting the AI Engage Summit on Oct 29 and 30
Register now for this free, virtual event.
The future of higher ed is being redefined by the transformative power of AI. The AI Engage Summit brings together higher ed leaders, innovators, and many of your favorite Enrollify creators to explore AI’s impact on student engagement, enrollment marketing, and institutional success. Experience firsthand how AI is improving content personalization at scale, impacting strategic decision-making, and intuitively automating the mundane tasks that consume our time. The schedule is packed with real examples and case studies, so you leave knowing how to harness AI to drive meaningful change at your institution. Whether you’re looking to enhance student outcomes, optimize enrollment marketing, or simply stay ahead of the curve, the AI Engage Summit is your gateway to the next level of higher education innovation. Registration is free, save your spot today.
In this episode of the Higher Ed Pulse Podcast, Mallory chats with Andy Shearouse, Assistant Director of the EDGE Center at Augustana College, during the 2024 HighEdWeb conference. Andy dives into the concept of "intrapreneurship" and how individuals within institutions can foster innovation and drive meaningful change from the inside. Through personal experiences and insightful examples, Andy explains how anyone can become a difference-maker on campus by adopting an entrepreneurial mindset and identifying opportunities for improvement.
Key Takeaways
- Intrapreneurship encourages staff to channel entrepreneurial energy internally, driving change within an organization.
- The best innovations often come from those closest to daily processes, like student services or campus operations.
- Developing an "entrepreneurial mindset" involves problem-first thinking, self-confidence, and a willingness to seek small, impactful wins.
- Higher education institutions can benefit significantly from empowering staff to identify inefficiencies and implement creative solutions.
What is Intrapreneurship, and Why Does It Matter in Higher Education?
Intrapreneurship is the practice of fostering entrepreneurial innovation within an existing organization. Andy Shearouse highlights the importance of encouraging faculty and staff to think like entrepreneurs, focusing on improving internal processes and services. This mindset differs from traditional entrepreneurship by emphasizing change from within, allowing institutions to become more adaptable and student-centered. For example, Andy discusses how colleges that quickly addressed the growing demand for mental health services were able to stay ahead of student needs and become more supportive environments.
How Can Intrapreneurship Solve Campus-Wide Problems?
Andy shared several real-world examples of intrapreneurship at work. One standout case involved transforming the course add/drop process at Augustana College from a cumbersome paper-based system to an efficient online solution. The initiative was driven by the Career Development Office, which recognized the inefficiencies students and staff faced. This change significantly improved the student experience, highlighting how even small departments can spearhead major improvements that benefit the entire campus community.
What Traits Make a Successful Intrapreneur?
The entrepreneurial mindset is key to becoming an intrapreneur. Andy outlines six traits of successful entrepreneurs, with the top two being: saying "yes, I can" when presented with a challenge and focusing on solving problems, not just pushing products. Intrapreneurs are proactive, identifying gaps and inefficiencies in their organizations and working creatively to address them. They don’t need to overhaul entire systems overnight but instead look for small wins that snowball into broader, lasting changes. This problem-solving mindset is what empowers intrapreneurs to reshape their institutions incrementally.
If you’re intrigued by the idea of sparking change at your institution, you won’t want to miss the full episode. Listen now to discover more examples of how intrapreneurship can drive innovation in higher education!
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Element451 is hosting the AI Engage Summit on Oct 29 and 30
Register now for this free, virtual event.
The future of higher ed is being redefined by the transformative power of AI. The AI Engage Summit brings together higher ed leaders, innovators, and many of your favorite Enrollify creators to explore AI’s impact on student engagement, enrollment marketing, and institutional success. Experience firsthand how AI is improving content personalization at scale, impacting strategic decision-making, and intuitively automating the mundane tasks that consume our time. The schedule is packed with real examples and case studies, so you leave knowing how to harness AI to drive meaningful change at your institution. Whether you’re looking to enhance student outcomes, optimize enrollment marketing, or simply stay ahead of the curve, the AI Engage Summit is your gateway to the next level of higher education innovation. Registration is free, save your spot today.
Mallory sits down with Anthony Robinson, founder of The Devoted, a new marketing agency that brings an authentic, bold voice to higher education. Live from HighEdWeb, this conversation dives into the journey of building a Black-owned agency in a space where representation matters, Anthony’s fresh take on marketing, and the real-life impact of using AI tools to enhance client relationships. From groundbreaking projects to the role of generative AI, this episode is packed with insights into both the challenges and opportunities in today’s higher ed marketing landscape.
Key Takeaways
- The Devoted is one of the few Black-owned marketing agencies in higher education, focused on offering authentic messaging that reflects the diversity of student populations.
- Anthony Robinson emphasizes the importance of real, direct marketing and the role of partnerships built on transparency and mutual accountability.
- AI plays a key role in The Devoted’s operations, acting as a "second brain" to manage complex decision-making and streamline workflows.
- Authenticity is at the core of The Devoted's strategy—whether it's tackling societal issues like juvenile justice or working with educational institutions, the agency is committed to creating meaningful, real-world impact.
What Inspired the Launch of The Devoted?
Anthony Robinson reflects on his 15-year journey in higher education, which culminated in the creation of The Devoted, a Black-owned marketing agency. Anthony notes a glaring gap in higher ed marketing—there were no Black-owned agencies that truly represented the diversity of the students universities aim to recruit. His agency was built to fill this need, offering schools teams that reflect their student demographics both generationally and racially. Over the past year, The Devoted has already secured impactful partnerships, and Robinson is proud to bring his expertise and vision to the forefront of higher ed marketing.
How Is The Devoted Marketing Approach Different?
The conversation takes a deep dive into The Devoted’s marketing philosophy. Robinson explains that while traditional higher ed agencies rely on conventional tactics, his agency focuses on authenticity and transparency. He speaks openly about being unafraid to say what needs to be said in the client relationship—even when it’s uncomfortable. This level of honesty, he argues, builds stronger, more accountable partnerships. He stresses that this approach isn’t just a marketing gimmick—it's rooted in The Devoted’s core values and is reflected in everything from their content to their client engagements.
What Role Does AI Play in Their Operations?
AI is a crucial part of The Devoted's success. Robinson describes their use of AI tools like Gemini, Notion, and Read AI as a "second brain" for the team. These tools help manage client conversations, track decisions, and even highlight opportunities that might otherwise go unnoticed. By enhancing internal workflows and streamlining decision-making processes, AI allows The Devoted to offer more value to their clients while freeing up time for creative, strategic work. Robinson is careful to note that the goal is not to replace human roles, but to support them in ways that make work more efficient and meaningful.
What’s a Recent Project That Embodies The Devoted’s Mission?
One of the agency's recent projects, the Youth Sentencing and Reentry Project (YSRP), exemplifies its commitment to making a tangible impact. The YSRP works to end the practice of charging juveniles as adults, particularly in Pennsylvania, where 25% of all U.S. juveniles sentenced as adults come from. For the YSRP’s 10-year anniversary, The Devoted helped rebrand the organization, creating a new website and marketing strategy. This project aligns with Robinson’s goal of telling real stories, advocating for change, and making a lasting difference in communities.
Ready for More?
This episode scratches the surface of The Devoted’s powerful work in the higher ed marketing space. To dive deeper into Anthony Robinson's fresh approach to authentic marketing, AI implementation, and impactful partnerships, tune into the full episode of The Higher Ed Pulse.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Element451 is hosting the AI Engage Summit on Oct 29 and 30
Register now for this free, virtual event.
The future of higher ed is being redefined by the transformative power of AI. The AI Engage Summit brings together higher ed leaders, innovators, and many of your favorite Enrollify creators to explore AI’s impact on student engagement, enrollment marketing, and institutional success. Experience firsthand how AI is improving content personalization at scale, impacting strategic decision-making, and intuitively automating the mundane tasks that consume our time. The schedule is packed with real examples and case studies, so you leave knowing how to harness AI to drive meaningful change at your institution. Whether you’re looking to enhance student outcomes, optimize enrollment marketing, or simply stay ahead of the curve, the AI Engage Summit is your gateway to the next level of higher education innovation. Registration is free, save your spot today.
In this live episode from HighEdWeb, Mallory Willsea speaks with Shuchita Poddar, Communications Coordinator in the Office of Admissions at the University of Iowa. Shuchita shares her first-time experiences at the HighEdWeb conference and dives into her upcoming presentation on social media analytics. She offers valuable insights on how admissions teams can leverage data to optimize content and engagement across platforms like Instagram, Facebook, and X (formerly Twitter).
Key Takeaways
- Social media analytics are crucial for understanding audience engagement and content performance.
- The engagement rate per post by followers and the engagement rate per post by reach are two essential metrics for evaluating content.
- User-generated content and campus-related visuals tend to perform best during certain times of the year.
- Monthly reports that break down metrics into specific categories (e.g., athletics, campus scenes) help inform future content strategies.
- Don’t be afraid of data—it’s critical to understanding your content's effectiveness.
What is Shuchita's presentation about, and what should attendees expect?
Shuchita's presentation at HighEdWeb focuses on social media analytics, specifically how to make the most of the data that admissions teams collect. She encourages social media managers to understand what keeps their audience coming back by focusing on three key areas: gathering user-generated content, leveraging Instagram Reels, and engaging actively with their audience. Since Instagram's algorithm now prioritizes engagement, understanding how to boost it has become crucial for higher ed marketers. This session is a must-attend for anyone wanting to optimize their social media strategies using simple, data-driven steps.
How can overwhelmed social media managers stay focused?
Shuchita acknowledges that managing social media, especially for admissions, can feel overwhelming, particularly with the sheer number of platforms and tools available today. Her advice? Take a step back and disconnect if needed. It's important to avoid burnout, especially if social media plays a large part in both professional and personal lives. The key is to focus on the metrics that matter most—engagement rate per post by followers and by reach—rather than getting lost in endless data points. By breaking down metrics and focusing on user-generated content, campus visuals, and seasonal trends, marketers can make more informed decisions without feeling overwhelmed.
What metrics should higher ed social teams focus on?
Shuchita uses two core metrics to evaluate the performance of her content: engagement rate per post by followers and engagement rate per post by reach. Engagement by followers helps determine how the audience interacts with a post about the number of followers at the time of posting. This is especially useful for gauging the success of campus-centric visuals, athletic posts, and user-generated content. Engagement by reach, on the other hand, focuses on how well posts like deadline notifications or important updates perform in reaching a broader audience, even if engagement isn’t as high. By keeping track of these metrics, social media teams can better assess what content works and adjust their strategies accordingly.
How does Shuchita use benchmarks to guide her social media strategy?
Shuchita's approach is a mix of internal and external benchmarking. Internally, her team at the University of Iowa has built benchmarks based on the past two years of data, giving them realistic goals for engagement and content performance. Externally, she keeps an eye on industry standards from platforms like Hootsuite, Rival IQ, and Sprout Social. These external benchmarks help her understand where her institution stands in comparison to broader higher education trends. Although the University of Iowa’s account may be smaller than some industry averages, these comparisons offer valuable context, allowing her to refine her strategy.To dive deeper into social media analytics and how to use them effectively for higher education marketing, listen to the full episode of The Higher Ed pulse. Shuchita's expert insights are a must-hear for anyone looking to fine-tune their social media approach in higher ed.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Element451 is hosting the AI Engage Summit on Oct 29 and 30
Register now for this free, virtual event.
The future of higher ed is being redefined by the transformative power of AI. The AI Engage Summit brings together higher ed leaders, innovators, and many of your favorite Enrollify creators to explore AI’s impact on student engagement, enrollment marketing, and institutional success. Experience firsthand how AI is improving content personalization at scale, impacting strategic decision-making, and intuitively automating the mundane tasks that consume our time. The schedule is packed with real examples and case studies, so you leave knowing how to harness AI to drive meaningful change at your institution. Whether you’re looking to enhance student outcomes, optimize enrollment marketing, or simply stay ahead of the curve, the AI Engage Summit is your gateway to the next level of higher education innovation. Registration is free, save your spot today.
In a live episode recorded at HighEdWeb 2024, Mallory sits down with Beth Carron, Director of Higher Education Services at iFactory. Beth, a first-time attendee, shares her excitement about incorporating AI in higher education and delves into her area of expertise: using analytics to drive improvements on higher ed websites. Throughout the conversation, Beth emphasizes the importance of real-time testing and iteration to enhance site performance, user engagement, and SEO efforts.
Key Takeaways
- Higher ed institutions must move faster in testing and iterating website changes to improve performance.
- Analytics should be used to continuously optimize key metrics like engagement, click-through rates, and conversions.
- SEO is a powerful tool that needs regular monitoring and optimization for long-term success.
- AI is becoming an important tool to help small, overstretched teams manage tasks like SEO and analytics more efficiently.
- Institutions need to embrace a “messy” approach to analytics, focusing on incremental changes rather than waiting for perfect year-over-year comparisons.
Episode Summary
How can higher ed institutions use analytics more effectively?
Beth discusses the common practice of using analytics to make year-over-year comparisons, but she argues that higher education institutions no longer have the luxury of waiting that long. With the recent switch to GA4 and constantly shifting traffic patterns, she advises institutions to adopt a more dynamic approach by continuously tweaking elements like call-to-action buttons, headlines, and page layout. Rather than waiting for perfect data, Beth advocates for real-time testing to improve website performance incrementally. Small, consistent changes—such as adjusting button copy or experimenting with color schemes—can help reduce friction in the user journey and increase conversions.
Why should higher ed teams adopt a “messy” approach to analytics?
Beth urges higher ed marketing and admissions teams to embrace the “messiness” of working with incomplete data sets or evolving tools like GA4. She acknowledges that many institutions prefer to work with clean, consistent year-over-year data, but waiting for ideal conditions may not be possible, especially with declining enrollment and budget constraints. Her advice is to start testing and optimizing immediately, even if the process feels imperfect. By moving quickly and adjusting based on real-time insights, institutions can drive better results, such as more applicants or higher engagement on program pages, without waiting for an entire admissions cycle to pass.
How does SEO play into optimizing higher ed websites?
Beth emphasizes that SEO should be treated differently from analytics. SEO requires constant optimization, and the progress is often more visible and easier to measure over time. At iFactory, Beth and her team consistently monitor competitors’ keywords and adapt their strategies accordingly. She points out that SEO is a long-term game, but continuous effort yields incremental progress that can be tracked and improved monthly. By regularly optimizing keywords, meta descriptions, and content structure, institutions can ensure they are ranking well in search engines and driving traffic to their key pages.
Can AI help overstretched higher ed teams manage analytics and SEO?
Beth acknowledges that AI tools can offer a huge opportunity for teams that are juggling multiple responsibilities. By integrating AI into tasks like SEO analysis or content optimization, institutions can streamline their operations and make data-driven decisions more efficiently. AI won’t replace humans but can help with tasks like keyword research, tracking performance, and even content recommendations, allowing teams to focus on higher-level strategic initiatives. As AI continues to develop, Beth believes it will become an essential part of how small, overstretched teams manage their day-to-day work.
For more in-depth insights on how to incorporate AI, analytics, and SEO into your higher education marketing strategies, make sure to listen to the full episode. Beth Carron's actionable advice will help your institution move faster, optimize more effectively, and ultimately improve user engagement across digital channels.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Element451 is hosting the AI Engage Summit on Oct 29 and 30
Register now for this free, virtual event.
The future of higher ed is being redefined by the transformative power of AI. The AI Engage Summit brings together higher ed leaders, innovators, and many of your favorite Enrollify creators to explore AI’s impact on student engagement, enrollment marketing, and institutional success. Experience firsthand how AI is improving content personalization at scale, impacting strategic decision-making, and intuitively automating the mundane tasks that consume our time. The schedule is packed with real examples and case studies, so you leave knowing how to harness AI to drive meaningful change at your institution. Whether you’re looking to enhance student outcomes, optimize enrollment marketing, or simply stay ahead of the curve, the AI Engage Summit is your gateway to the next level of higher education innovation. Registration is free, save your spot today.
This episode is packed with must-read books for higher ed marketers and leaders. Mallory and Seth each share their top three book recommendations and explain why these reads are game changers for anyone navigating innovation, strategy, and leadership in the higher ed space. From timeless classics like Crossing the Chasm to inspiring tales like Shoe Dog, this episode is full of insights to help you think differently about marketing, leadership, and innovation. Tune in for their thoughtful book breakdowns, plus a bonus challenge to share your own recommendations!
Register for the AI Engage Summit
Book recommendations:
- What Your Customer Wants and Can’t Tell You - Melina Palmer
- Watch Melina’s Engage Summit Keynote
- Crossing the Chasm - Geoffery Moore
- 10 Types of Innovation - Larry Keely
- Shoe Dog - Phil Knight
- Principles - Ray Dalio
- The Hard Thing About Hard Things - Ben Horowitz
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Element451 is hosting the AI Engage Summit on Oct 29 and 30
Register now for this free, virtual event.
The future of higher ed is being redefined by the transformative power of AI. The AI Engage Summit brings together higher ed leaders, innovators, and many of your favorite Enrollify creators to explore AI’s impact on student engagement, enrollment marketing, and institutional success. Experience firsthand how AI is improving content personalization at scale, impacting strategic decision-making, and intuitively automating the mundane tasks that consume our time. The schedule is packed with real examples and case studies, so you leave knowing how to harness AI to drive meaningful change at your institution. Whether you’re looking to enhance student outcomes, optimize enrollment marketing, or simply stay ahead of the curve, the AI Engage Summit is your gateway to the next level of higher education innovation. Registration is free, save your spot today.
The Future of Student Search Pulse Check Series is sponsored by Carnegie.
In this episode, Trent Gilbert, VP of Student Search Solutions at Carnegie, and Brian Kennedy, Assistant Vice President of Enrollment and Dean of Admission at Samford University, discuss the critical role of data in shaping enrollment search strategies. They delve into:
- Leveraging data to identify and attract ideal students
- Balancing urgent tasks with long-term strategic thinking in enrollment management
- Segmenting communication based on demographic and behavioral data
Key takeaways include:
- The importance of organization
- Staying current with data
- Diversifying recruitment strategies
Guest Name: Brian Kennedy, Assistant Vice President of Enrollment Management and Dean of Admission, Samford University
Guest Bio: Brian began his career as an admission counselor in 2007 and has had the opportunity to serve in virtually every area of an admission office; from freshman recruitment to transfer and international admissions and from visits and events to marketing and communications.
Brian currently serves as Assistant Vice President of Enrollment Management and Dean of Admission at Samford University. Brian has had the privilege of presenting at many conferences over the last decade on a number of topics concerning admissions, recruiting and enrollment in higher education. He currently serves as an active member of NACAC, SACAC, and ALACRAO. Brian has two degrees (B.S. and M.B.A.) from Samford University. He and his wife, Christina live in the Birmingham area with their three wonderful girls, Taylor, Avery and Leighton.
Guest Social: https://www.linkedin.com/in/brian-kennedy-b47741129/
Pulse Check Host:
Trent Gilbert - VP of Student Search Solutions at Carnegie
https://www.linkedin.com/in/trentgilbert/
Having served as Vice President for Enrollment at three different institutions, Trent Gilbert understands the challenges and pressures modern-day enrollment managers face at both the undergraduate and graduate levels. In addition to serving as a former VPEM, Trent also co-founded and served as an industry leader of Render Experiences, which put him at the table of enrollment strategy conversations at over 250 institutions. As the VP of Student Search Solutions at Carnegie, Trent is uniquely positioned to work with clients and create tailored solutions that creatively engage students while keeping the experience of human connection at the forefront of the process.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Element451 is hosting the AI Engage Summit on Oct 29 and 30
Register now for this free, virtual event.
The future of higher ed is being redefined by the transformative power of AI. The AI Engage Summit brings together higher ed leaders, innovators, and many of your favorite Enrollify creators to explore AI’s impact on student engagement, enrollment marketing, and institutional success. Experience firsthand how AI is improving content personalization at scale, impacting strategic decision-making, and intuitively automating the mundane tasks that consume our time. The schedule is packed with real examples and case studies, so you leave knowing how to harness AI to drive meaningful change at your institution. Whether you’re looking to enhance student outcomes, optimize enrollment marketing, or simply stay ahead of the curve, the AI Engage Summit is your gateway to the next level of higher education innovation. Registration is free, save your spot today.
Mallory and Seth discuss what to do if your institution missed its fall enrollment targets. They explore why it's important to identify where the miss occurred and offer practical strategies for re-engaging prospects, enhancing student retention, and adjusting marketing efforts. The conversation emphasizes the need for internal alignment, quick pivots, and ensuring teams are supported in challenging times. Whether your institution fell short or saw growth, this episode offers valuable insights on how to approach the rest of the year.
Key Takeaways:
- Start by diagnosing your enrollment miss: Did you miss your budget, year-over-year goals, or plan? Context matters.
- Focus on the bottom of your funnel first. Re-engage prospects who showed interest but didn’t convert.
- Retention is key—retain your current students by investing in their support and experience.
- Refresh your marketing strategy, including rethinking your media spend and creative assets.
- Consider technology improvements like a modern CRM to streamline student communications and improve the enrollment process.
- Support your team’s wellbeing and prevent burnout, especially during tough cycles.
Register for the AI Engage Summit
Tune into After Further Consideration - Enrollify’s new DEI-focused podcast
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Element451 is hosting the AI Engage Summit on Oct 29 and 30
Register now for this free, virtual event.
The future of higher ed is being redefined by the transformative power of AI. The AI Engage Summit brings together higher ed leaders, innovators, and many of your favorite Enrollify creators to explore AI’s impact on student engagement, enrollment marketing, and institutional success. Experience firsthand how AI is improving content personalization at scale, impacting strategic decision-making, and intuitively automating the mundane tasks that consume our time. The schedule is packed with real examples and case studies, so you leave knowing how to harness AI to drive meaningful change at your institution. Whether you’re looking to enhance student outcomes, optimize enrollment marketing, or simply stay ahead of the curve, the AI Engage Summit is your gateway to the next level of higher education innovation. Registration is free, save your spot today.
The Future of Student Search Pulse Check Series is sponsored by Carnegie.
In Part 1 of this new Pulse Check series, Mallory Willseas and Trent Gilbert, VP of Student Search Solutions at Carnegie, dive into the evolution of student search and its critical role in modern enrollment strategies. They discuss the historical context, the impact of AI, the importance of data ownership, and the shift towards a yield-focused approach. Trent shares his insights on how institutions can adapt to changing demographics, economic pressures, and consumer behaviors to enhance their recruitment processes.
Key Takeaways
- Evolution of Student Search: Understanding the transition from traditional methods to Search 3.0, incorporating digital advertising, AI, and personalization.
- Data Ownership and Transparency: The importance of maintaining control over data for effective analysis and decision-making.
- AI in Recruitment: Leveraging AI for rapid, customized communications and data-driven strategies to improve student engagement and conversion.
- Consumer Behavior Changes: Adapting to the rising expectations for personalization and the influence of peer recommendations in the decision-making process.
- Yield-Focused Approach: Emphasizing the importance of yield in student search strategies to ensure long-term enrollment and financial stability.
- Financial Aid Optimization: Integrating financial aid strategies into the student search process to meet student needs and institutional revenue goals.
Trent Gilbert - VP of Student Search Solutions at Carnegie
Having served as Vice President for Enrollment at three different institutions, Trent Gilbert understands the challenges and pressures modern-day enrollment managers face at both the undergraduate and graduate levels. In addition to serving as a former VPEM, Trent also co-founded and served as an industry leader of Render Experiences, which put him at the table of enrollment strategy conversations at over 250 institutions. As the VP of Student Search Solutions at Carnegie, Trent is uniquely positioned to work with clients and create tailored solutions that creatively engage students while keeping the experience of human connection at the forefront of the process.
Find Trent on LinkedIn: https://www.linkedin.com/in/trentgilbert/
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Element451 is hosting the AI Engage Summit on Oct 29 and 30
Register now for this free, virtual event.
The future of higher ed is being redefined by the transformative power of AI. The AI Engage Summit brings together higher ed leaders, innovators, and many of your favorite Enrollify creators to explore AI’s impact on student engagement, enrollment marketing, and institutional success. Experience firsthand how AI is improving content personalization at scale, impacting strategic decision-making, and intuitively automating the mundane tasks that consume our time. The schedule is packed with real examples and case studies, so you leave knowing how to harness AI to drive meaningful change at your institution. Whether you’re looking to enhance student outcomes, optimize enrollment marketing, or simply stay ahead of the curve, the AI Engage Summit is your gateway to the next level of higher education innovation. Registration is free, save your spot today.
In this special episode recorded live at Live at HashtagHigherEd 2024, guest host Carrie Phillips is joined by Dr. Blake Bedsole to discuss the looming enrollment cliff and how institutions can adapt. Together, they explore leadership approaches to build the next generation of leaders to navigate the cliff and how to build campus collaboration to overcome this challenge.
Guest Name: Dr. Blake Bedsole, VP of Enrollment Management, Troy University
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Element451 is hosting the AI Engage Summit on Oct 29 and 30
Register now for this free, virtual event.
The future of higher ed is being redefined by the transformative power of AI. The AI Engage Summit brings together higher ed leaders, innovators, and many of your favorite Enrollify creators to explore AI’s impact on student engagement, enrollment marketing, and institutional success. Experience firsthand how AI is improving content personalization at scale, impacting strategic decision-making, and intuitively automating the mundane tasks that consume our time. The schedule is packed with real examples and case studies, so you leave knowing how to harness AI to drive meaningful change at your institution. Whether you’re looking to enhance student outcomes, optimize enrollment marketing, or simply stay ahead of the curve, the AI Engage Summit is your gateway to the next level of higher education innovation. Registration is free, save your spot today.
Seth and Mallory reflect on the career-defining moments that have shaped their journeys. From Seth’s unexpected leap into TV production to Mallory’s early adoption of social media strategy, they share the pivotal decisions and lucky breaks that have driven their professional growth. Listen in for candid stories and valuable lessons on how to recognize and seize opportunities that could transform your career.
Key Takeaways:* Hard Work Pays Off: Seth's first career-defining moment highlights the value of work ethic over initial skill. Sometimes, showing up and taking on what others won't can lead to big opportunities. * Make Your Own Luck: Mallory turned an early opportunity in social media into a career shift by proactively presenting her vision to leadership. Creating your own luck is about recognizing potential and acting on it. * Build Your Own Platform: Seth's creation of Higher Ed Live was driven by a desire to demonstrate competence and connect with industry leaders. Building your own platform can open doors to new opportunities and lasting relationships. * Leverage Educational Credentials: Mallory's strategic pursuit of a master's degree helped her transition into higher-level roles with increased responsibilities and compensation. It's about aligning education with long-term career goals. * Say Yes to New Challenges: Seth's decision to pitch against an external agency led to the creation of SNHU’s in-house agency and long-lasting career impact. Don’t hesitate to take on challenges outside your comfort zone. * Take the Leap: Seth’s decision to launch Kanahoma in the midst of uncertainty demonstrates the importance of following your passion and trusting your ability to build something meaningful.
Get your Leadership Handbook.
Become the leader you aspire to be! Sign up for Enrollify’s Lessons in Leadership course today.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Element451 is hosting the AI Engage Summit on Oct 29 and 30
Register now for this free, virtual event.
The future of higher ed is being redefined by the transformative power of AI. The AI Engage Summit brings together higher ed leaders, innovators, and many of your favorite Enrollify creators to explore AI’s impact on student engagement, enrollment marketing, and institutional success. Experience firsthand how AI is improving content personalization at scale, impacting strategic decision-making, and intuitively automating the mundane tasks that consume our time. The schedule is packed with real examples and case studies, so you leave knowing how to harness AI to drive meaningful change at your institution. Whether you’re looking to enhance student outcomes, optimize enrollment marketing, or simply stay ahead of the curve, the AI Engage Summit is your gateway to the next level of higher education innovation. Registration is free, save your spot today.
In this final part of this Pulse Check series, guest Terry Flannery joins Kin Sejpal to reflect on her 40 years of serving higher education.
Key points/takeaways include:
- Higher education marketing is evolving and offers opportunities for creativity and innovation.
- Finding joy and meaning in the work helps stay resilient during challenging times
- The post-pandemic landscape has brought professionals from all around the world together to collaborate on higher ed issues like never before.
- The future of higher education is promising, and professionals have the opportunity to shape it by contributing to the field.
Guest Name: Terry Flannery
Guest Social: https://www.linkedin.com/in/teresa-flannery-ph-d-2860b428/
Guest Bio: Teresa (Terry) Flannery is Executive Vice President and Chief Operating Officer. In this role, she directs the divisions of Education; Membership, Marketing and Communications; Data, Research and Technology; and Strategic Partnerships. Terry is a strategic, innovative, and collaborative higher education leader with more than 35 years of experience in a wide range of functions, including advancement, admissions and enrollment management, and student affairs. She has worked at large, medium, and small institutions, both public and private.
One of the leading university marketing professionals in the world and recognized in 2018 as “International Brand Master,” Flannery has led some of the most successful brand campaigns in all of higher education. She is also a consultant, speaker, and author of How to Market A University: Building Value in a Competitive Environment, a new book published by the Johns Hopkins University Press in their series for higher education. In cooperation with several leading higher education marketing agencies, Flannery launched an asynchronous master course based on the book.
Before coming to CASE, Flannery held the chief marketing officer role at three institutions, as Interim Vice President for Marketing and Communication at Stony Brook University, as Vice President of Communication at American University, and as Assistant Vice President at the University of Maryland.
Flannery maintains an appointment as a Policy Fellow at American University’s Center for University Excellence. She has been a fellow in the Academy for Innovative Higher Education Leadership and served for a decade on the CASE Board of Trustees, including as Chair.
Flannery holds a BA in English (American Literature) and a Master’s and Ph.D. in Education (College Student Personnel), all from the University of Maryland.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Element451 is hosting the AI Engage Summit on Oct 29 and 30
Register now for this free, virtual event.
The future of higher ed is being redefined by the transformative power of AI. The AI Engage Summit brings together higher ed leaders, innovators, and many of your favorite Enrollify creators to explore AI’s impact on student engagement, enrollment marketing, and institutional success. Experience firsthand how AI is improving content personalization at scale, impacting strategic decision-making, and intuitively automating the mundane tasks that consume our time. The schedule is packed with real examples and case studies, so you leave knowing how to harness AI to drive meaningful change at your institution. Whether you’re looking to enhance student outcomes, optimize enrollment marketing, or simply stay ahead of the curve, the AI Engage Summit is your gateway to the next level of higher education innovation. Registration is free, save your spot today.
In this episode, Jaime Hunt emphasizes the need for those in higher ed adjacent roles to stay connected to the mission of higher education and offers advice on finding fulfillment and making a broader impact.
Key points/takeaways include:
- Higher ed marketing is essential to conveying the value of education to students and society.
- Higher education needs to be saved, and each of us - internal and external - can play an important role
- External partners can help solve institutional problems, freeing campus leaders to focus on their day-to-day responsibilities.
- Professionals in the higher education adjacent sector should consider teaching or mentoring as a way to stay connected to the mission and impact.
Guest Name: Jaime Hunt
Guest Social:
https://www.linkedin.com/in/jaimehunt/
https://twitter.com/JaimeHuntIMC
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Element451 is hosting the AI Engage Summit on Oct 29 and 30
Register now for this free, virtual event.
The future of higher ed is being redefined by the transformative power of AI. The AI Engage Summit brings together higher ed leaders, innovators, and many of your favorite Enrollify creators to explore AI’s impact on student engagement, enrollment marketing, and institutional success. Experience firsthand how AI is improving content personalization at scale, impacting strategic decision-making, and intuitively automating the mundane tasks that consume our time. The schedule is packed with real examples and case studies, so you leave knowing how to harness AI to drive meaningful change at your institution. Whether you’re looking to enhance student outcomes, optimize enrollment marketing, or simply stay ahead of the curve, the AI Engage Summit is your gateway to the next level of higher education innovation. Registration is free, save your spot today.
Mallory and Seth dive into the growing influence of AI in non-student facing roles within higher education. They explore practical applications, such as AI-powered website searches, content management tools, and the rise of AI assistants. Highlighting real-world examples, including the use of AI in web management and data analytics, they discuss how these technologies are streamlining operations, enhancing efficiency, and reshaping the workforce. Whether you’re an enrollment marketer or a higher ed professional looking to leverage AI, this episode is packed with insights to help you stay ahead of the curve.
Key Takeaways:
- AI-Enhanced Websites: Tools like Element451's Bolt Discovery are revolutionizing how website visitors interact with higher ed websites, making navigation more intuitive and user-friendly.
- AI in Enrollment: AI's ability to support enrollment reps is expanding, with some organizations already integrating AI chatbots and assistants to handle nuanced inquiries.
- Operational Efficiency: AI-powered tools like ClassifAI are being used to automate content tagging and image descriptions, significantly speeding up web management tasks.
- Data-Driven Decisions: AI can help non-data experts uncover insights and make informed decisions by simplifying complex data analysis.
- AI in Content Creation: The strategic use of AI in content production can lead to higher-quality outputs by allowing senior editors to focus on prompt engineering and content refinement.
- AI as a Team Member: The future workforce might see more senior roles managing AI tools, effectively treating AI like human team members to boost productivity.
Listen to AI For U on Enrollify – the network’s newest podcast!
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Element451 is hosting the AI Engage Summit on Oct 29 and 30
Register now for this free, virtual event.
The future of higher ed is being redefined by the transformative power of AI. The AI Engage Summit brings together higher ed leaders, innovators, and many of your favorite Enrollify creators to explore AI’s impact on student engagement, enrollment marketing, and institutional success. Experience firsthand how AI is improving content personalization at scale, impacting strategic decision-making, and intuitively automating the mundane tasks that consume our time. The schedule is packed with real examples and case studies, so you leave knowing how to harness AI to drive meaningful change at your institution. Whether you’re looking to enhance student outcomes, optimize enrollment marketing, or simply stay ahead of the curve, the AI Engage Summit is your gateway to the next level of higher education innovation. Registration is free, save your spot today.
In Part 3 of this Pulse Check Series, guest Dr. Thom Chesney, President of Southwest College, talks about taking a step back to recenter his why and embarking on a year-long journey of discernment.
Key points/takeaways include:
- Check in with yourself regularly to ensure you are still aligned with your why
- Have open conversations with your circle of trust within your network
- Know what it is you do NOT want to do, not just what you do
- Take stock of your strengths and be true to yourself
Guest Name: Thom Chesney
Guest Social: https://www.linkedin.com/in/thom-d-chesney-0109276/
Guest Bio: Thom joined SWC as president in July 2024, following presidencies at Clarke University (IA) and Brookhaven College (TX) and prior roles as Associate Professor of Humanities and Associate Provost for Student Success and Assessment, The University of Texas at Dallas; District VP of Academic Affairs and Provost, Collin College (TX); and various faculty and staff positions at Pennsylvania College of Technology, Texas Wesleyan University, East Tennessee State University, and Whitman College.
An avid and accessible mentor and coach to aspiring education and community leaders and governing boards, Thom has been recognized for his transparent approach to personal and institutional storytelling on social media platforms such as LinkedIn and Instagram.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Element451 is hosting the AI Engage Summit on Oct 29 and 30
Register now for this free, virtual event.
The future of higher ed is being redefined by the transformative power of AI. The AI Engage Summit brings together higher ed leaders, innovators, and many of your favorite Enrollify creators to explore AI’s impact on student engagement, enrollment marketing, and institutional success. Experience firsthand how AI is improving content personalization at scale, impacting strategic decision-making, and intuitively automating the mundane tasks that consume our time. The schedule is packed with real examples and case studies, so you leave knowing how to harness AI to drive meaningful change at your institution. Whether you’re looking to enhance student outcomes, optimize enrollment marketing, or simply stay ahead of the curve, the AI Engage Summit is your gateway to the next level of higher education innovation. Registration is free, save your spot today.
In this bonus edition of the Higher Ed Pulse, Mallory is joined by Dayana Kibilds, host of Talking Tactics and VP at Ologie, and Ashley Budd, Senior Marketing Director at Cornell University, to discuss their new book, "Mailed It!" They explore the vital role of email marketing in higher education, share practical insights on building trust and empathy with subscribers, and provide actionable tips for creating engaging email content that gets results.
Key Takeaways:
- The Importance of Email: Despite common misconceptions, email remains a highly effective marketing channel with significant ROI.
- Trust Triangle: Successful emails build trust through authenticity, empathy, and logic.
- Audience Engagement: Focus on creating content that resonates with the reader's current experiences and emotions.
- Clarity and Simplicity: Use natural language and straightforward messaging to avoid wasting the reader’s time.
- Email Metrics: Track key metrics like open rates and click rates to gauge engagement and refine strategies.
Get your copy of Mailed It!: https://emailbook.co/
Guest Names:
Dayana Kibilds
Ashley Budd
Guest Social:
Dayana - https://www.linkedin.com/in/dayanakibilds/
Ashley - https://www.linkedin.com/in/ashleybudd/
Guest Bios:
Dayana is strategy director at Ologie, an employee-owned marketing and branding agency built for education. Prior to Ologie, Day led enrollment and digital innovation work at Penn State, Cornell and Western (Canada). She regularly speaks about enrollment marketing, email strategy, productivity and stakeholder management at conferences worldwide. Day is the host of Enrollify's Talking Tactics podcast, and is co-authoring a book about email to be released in spring 2024. As a lifelong immigrant who has lived in six different countries, equity and diversity are really important to her. She sees content as a tool for equity, and part of her motivation to work in higher ed is to help students access the educational institutions they deserve to be a part of.
Ashley is a senior marketing director at Cornell University. She works remotely for the university from her hometown Saratoga Springs, where she lives with her partner, daughter, and two beloved peach trees.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Element451 is hosting the AI Engage Summit on Oct 29 and 30
Register now for this free, virtual event.
The future of higher ed is being redefined by the transformative power of AI. The AI Engage Summit brings together higher ed leaders, innovators, and many of your favorite Enrollify creators to explore AI’s impact on student engagement, enrollment marketing, and institutional success. Experience firsthand how AI is improving content personalization at scale, impacting strategic decision-making, and intuitively automating the mundane tasks that consume our time. The schedule is packed with real examples and case studies, so you leave knowing how to harness AI to drive meaningful change at your institution. Whether you’re looking to enhance student outcomes, optimize enrollment marketing, or simply stay ahead of the curve, the AI Engage Summit is your gateway to the next level of higher education innovation. Registration is free, save your spot today.
Hosts Seth and Mallory discuss untraditional strategies to enhance traditional undergraduate recruitment and enrollment marketing. As the new recruitment cycle kicks off, they explore innovative approaches that go beyond the basics of list buying and email marketing. From using paid social media to drive campus visit RSVPs to creating shareable milestones in the admissions process, Seth and Mallory provide actionable insights for enrollment professionals looking to stay ahead of the curve. They also highlight the rising trend of behavioral and psychographic targeting in marketing and discuss the potential game-changing role of a Chief Revenue Officer in higher ed institutions.
Key Takeaways* Alternative Calls to Action: Leverage digital marketing to drive specific outcomes, like campus visit RSVPs, and quantify the impact with cost-per-action metrics. * Video in Direct Mail: Stand out by combining video content with direct mail, a strategy successfully implemented by the University of Idaho, enhancing engagement and social buzz. * Targeted Awareness Campaigns: Focus on increasing perceived quality among parents with highly targeted awareness marketing, using streaming platforms to reach specific demographics. * Behavioral and Psychographic Segmentation: Move beyond demographic segmentation by targeting based on behavior and implied psychographics to better align with prospective students' interests and concerns. * Socially Shareable Milestones: Create moments in the admissions process that are not only memorable but also encourage social sharing, like personalized scholarship notifications. * Chief Revenue Officer Role: Consider the strategic importance of a CRO in higher education to oversee and integrate recruitment, marketing, and retention efforts, ensuring a holistic approach to revenue generation.
Tune into Kin’s final Pulse Check series of 2024, “Finding Your Why”
Order Your Copy of Mailed It!
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
In Part 2 of this Pulse Check series, Kin is joined by W. Kent Barnds, who has 33 years of experience in higher ed and shares his why and the importance of working at a college campus.
Key points/takeaways include:
- The need for leaders to stay at institutions to fight the good fight.
- The comfort level of employees with a delayed sense of gratification that often is part and parcel of working in higher ed.
- The importance of giving space to break out of the mundane, repetitive work
- The difference between what can be controlled and what cannot as circumstances change around us.
- Finding opportunities to be surrounded by student stories and the larger purpose of advancing education.
Guest Name: W. Kent Barnds
Guest Social: https://www.linkedin.com/in/wkentbarnds/
Guest Bio: W. Kent Barnds, Executive Vice President for Strategy & Innovation, Augustana College
Kent Barnds is a seasoned professional with over 30 years of experience in higher education, known for his strategic acumen and proficiency in driving organizational success. His strategic vision has played a pivotal role in advancing the objectives at Elizabethtown College and Augustana College, contributing to their sustained growth and impact.
Having served in key leadership positions, including Vice President for Enrollment, Communication, and Planning at Augustana College and as the Executive Vice President at Augustana College, Kent has honed his skills in strategic planning, enrollment management, and communication. His experience equips him with a comprehensive understanding of the challenges and opportunities facing higher education institutions and non-profits today.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Join hosts Seth and Mallory as they share invaluable career advice for rising leaders in higher education. From building a strong network to developing financial savvy, this episode is packed with practical tips and personal anecdotes to help you advance in your career. Whether you're aiming for a director title or aspiring to join the C-suite, this conversation will provide you with the tools and inspiration you need to succeed.
Key Takeaways* Think of Your Career in Chapters: Focus on creating a clear narrative and move on when you've achieved it. * Invest in Your Network: Relationships are crucial for career growth; prioritize both mentors and peer connections. * Solve Your Boss's Problems: Your primary goal should be to help your boss achieve their objectives. * Develop a Give-A-Shit Scale: Determine which battles are worth fighting to avoid burnout. * Hire Slow, Fire Fast: Make careful hiring decisions and don't hesitate to make changes if necessary. * Be Financially Savvy: Understand budgets and financial statements to make informed strategic decisions.
Get your Leadership Handbook
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
In this debut episode of our new Pulse Check on seeking purpose in the world of Higher Ed, guest Carrie Phillips joins guest host Kin Sejpal to discuss her purpose as higher ed leader, and what keeps her - and her team - going.
Insightful takeaways include:
- Personal and professional experiences can shape one’s purpose.
- Making space in the day-to-day grind to soak in the environment can be invigorating.
- Regularly centering conversations around institutional mission can help teams stay focused and motivated.
- Integrating students as student workers, focus group members, and/or ambassadors can keep MarComm close to the student experience.
- MarComm can add value by breaking silos and connecting the whole student experience, thus contributing to student success and institutional mission.
Guest Name: Dr. Carrie Phillips
Guest Social: https://www.linkedin.com/in/carriehphillips/
Connect with Guest Host Kin Sejpal: https://www.linkedin.com/in/kinsejpal/
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Mallory and Seth dive into the pressing issue of higher education's reputation for lagging behind other industries. They discuss why higher ed institutions often struggle with innovation and explore practical strategies for overcoming these challenges. Drawing insights from their experiences and industry trends, they highlight the importance of embracing technology, fostering a culture of change, and rethinking traditional structures to drive progress and ensure the sector's future relevance.
Key Takeaways
- Slow Pace of Change: Higher education institutions are often seen as slow to innovate due to traditional structures, long recruitment cycles, and a resistance to change.
- Cultural and Structural Barriers: Long-term staff, established bureaucracies, and misaligned incentives contribute to stagnation.
- Role of Technology: There's a critical need for higher ed to fully integrate and lead in technology adoption, from recruitment to the student experience.
- Product Evolution: Higher education must rethink its core offerings, moving beyond traditional degrees to modular, flexible learning opportunities.
- Talent Retention: Addressing talent churn and investing in professional development are crucial for fostering a dynamic and innovative workforce.
- Institutional Focus: Rebranding efforts should focus on individual institutions rather than the entire industry to drive meaningful change.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Welcome to the 5th and final part of this Pulse Check series hosted by Dr. Cody Nielsen and Dr. Tomika Ferguson. In this episode, key takeaways include:
- To serve as an authentic and talented leader, self-love is essential.
- Involving practitioners in more search can benefit the field of higher education, particularly the impact of the work to prepare future and current educational leaders.
- In higher education, we must integrate both theory and practice, ensuring our work is grounded in real-world applications.
- Achieving our professional goals requires a curiosity about others' journeys, without being consumed by following their exact paths.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Mallory and Seth dive headfirst into a lively discussion about their biggest pet peeves in higher ed marketing. From websites serving too many audiences to overused mascots, they vent about the common pitfalls that institutions fall into and share their frustrations with generic taglines, fake diversity, and ineffective content strategies. Tune in for a candid and humorous rant session filled with some tips on how to avoid these marketing missteps.
Learn more about Enrollify’s new course “Lessons in Leadership”: enrollify.org/courses/lessons-in-leadership-higher-education
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
In Part 4 of this Pulse Check series, Tomika and Cody explores the essence of intentional leadership and its role in fostering inclusivity in decision-making processes with special guest Jaunelle White.
Key takeaways include:
- Intentional leadership fosters inclusivity in decision-making and strengthens relationships with your team.
- Overcoming others' assumptions about you as a leader requires sustained commitment, trust-building, and humanizing yourself to those you lead.
- During a crisis, prioritizing the humanity of your team is more important than the needs of the institution.
- Being confident about making a significant career move requires evaluating the opportunity, timing, and location.
Guest Name: Jaunelle White, Vice President of Intercollegiate Athletics and Chief Student Development Officer, Point University
Guest Social:
LinkedIn
X (Twitter)
Bio: Jaunelle White is the Vice President of Intercollegiate Athletics and the Chief Student Development Officer at Point University in West Point, GA. White is the university's third athletic director and first female director. She has recently been recognized by Southern States Athletic Conference as the Athletic Director of the year. Jaunelle White is a proven leader in Athletics as she was named as one of Sports Illustrated's top 100 Black Women in Sports.
White has led the transition of full membership of Point University from the Appalachian Athletic Conference to the Southern States Athletic Conference.. She also added Women's Flag Football to the Athletic Department, which competes in the Sun Conference and will have its inaugural season in Spring 2024. White oversaw three NAIA National Tournament teams, three NAIA All-Americans l), and one Appalachian Athletic Conference Championship team (Women's Basketball). Point University is a school in the National Association of Intercollegiate Athletics. NAIA announced Point University as a Champions of Character Five-Star Gold Institution.
White has nearly 20 years of athletic administration experience, particularly at the NCAA Division I level. Most recently, White served as the senior associate athletic director for internal operations and senior woman administrator at Indiana University—Purdue University Indianapolis. She has served in several athletic administrative roles, including compliance, at Texas Southern, Alabama State University, University of South Alabama, Middle Tennessee State University, and Louisiana State University.
White is a native of Lawrence, Kansas, and played collegiate volleyball at Auburn University from 1996 to 2002. She holds a master's degree in education and a bachelor's degree in business administration from Auburn University.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Live from eduWeb Summit, Mallory interviews Maureen Stokes, the Assistant Vice President of Communications and Marketing at Worcester State University. They discuss the impact of AI on making dense research accessible, the power of visual student-centered storytelling in marketing, and how AI can enhance productivity and creativity.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Seth and Mallory jump into the latest trends and conversations from recent higher education conferences — the 2024 Engage Summit and eduWeb Summit. They discuss the impact of AI, budget uncertainties, and the current state of the industry.
Key Takeaways:
- Conference Insights: Key themes and discussions from the Engage Summit and eduWeb, including the increasing focus on AI.
- Budget Uncertainties: How institutions are handling financial uncertainties and delayed budget finalizations impacting marketing and technology investments.
- Industry Sentiment: Observations on the current mood in higher education, with many professionals feeling the weight of industry challenges.
- AI Adoption: While AI is widely recognized, many institutions are still in the early stages of its integration, focusing primarily on ideation.
Register for Enrollify’s Birthday Bash Webinar: https://www.enrollify.org/webinar/empowering-campus-voices-in-your-influencer-marketing-strategy
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Live from eduWeb, Mallory interviews Alyssa Green, the University Photography Manager at the University of Montevallo. Alyssa shares her experiences and insights on blending creativity with marketing, leveraging AI in her workflow, and attending workshops like "Turning Discontent into Empowerment." Tune in to discover practical tips for higher ed photographers and the power of stepping out of your comfort zone.
Connect with Alyssa on LinkedIn: https://www.linkedin.com/in/alyssa-luna-green/
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Counseling and Psychological Services has taken significant steps forward in recent years, yet there remains a “mental health crisis” in higher education. What is what we needed was a reforming of the services and the system itself. This episode explores with Dr. Peter Cornish the ways in which holistic mental health services is of the most important DEI imperatives in higher education. As well, the episodes explores with Dr. Cornish what might happen is we were to consider the holistic well-being professionals as leaders in the reforming of the entirety of higher education. Join for this informative episode.
Guest Name: Peter Cornish, Director of Counseling and Psychological Services, UHS; Honorary Research Professor at the Memorial University of Newfoundland in Canada
Guest LinkedIn: linkedin.com/in/peter-cornish-6b381922
Guest Bio:
Dr. Peter Cornish is the Director of Counseling and Psychological Services at UHS and an Honorary Research Professor at the Memorial University of Newfoundland in Canada. His clinical and research interests include online mental health, stepped-care treatments, mental health service innovations, and inter-professional team functioning.
Over the past five years, Dr. Cornish has provided consultation and on-site training on his Stepped Care 2.0 model to over 150 organizations across North America. His nonprofit company, Stepped Care Solutions, is the lead partner on Wellness Together Canada (link is external), a federal COVID-19 $70M mental health program for all peoples of Canada. Dr. Cornish is the principal investigator for a $1.14M four-year research grant aimed at digitizing and evaluating Stepped Care 2.0 across two Canadian provinces. Currently, he is collaborating with colleagues in the US and Canada on a three-book series on Stepped Care 2.0.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Join us as Mallory chats with Anthony Macinski, Assistant Director of Marketing Communications at Manor College and EduWeb's official event photographer. Anthony shares his experiences at EduWeb, highlighting the collaborative nature of the event and the unique challenges faced by smaller institutions. They discuss key takeaways from a student panel on admissions processes and dive into Anthony's optimistic approach to working in higher education.
Connect with Anthony on LinkedIn: https://www.linkedin.com/in/anthony-j-machcinski-277a9525/
Connect with Anthony on Instagram: https://www.instagram.com/machcinskimedia/
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Seth and Mallory candidly share some of their most memorable professional failures and the invaluable lessons they learned from them. From a pricey launch party oversight to a marketing and enrollment coordination mishap, they discuss how these blunders have shaped their approach to work and leadership. Tune in for an honest and humorous look at how embracing and learning from mistakes can lead to growth and success.
Key Takeaways:
- Origami Challenge: Seth's personal journey to fold 1,000 paper cranes as a symbol of hope and self-reflection.
- Failing Forward: Acknowledging that failures are essential for growth and improvement in any career.
- Overspending Lesson: Mallory’s costly mistake at an AMA launch party highlights the importance of setting clear limits and planning for contingencies.
- Under-Communication: Seth’s marketing campaign blunder at a previous job underscores the necessity of coordinating with all relevant teams.
- Over-Communication: A misstep in over-communicating an idea at UCLA teaches the value of listening and understanding before presenting new concepts.
- Website Redesign Woes: Mallory's recent challenge with Enrollify's website relaunch emphasizes the importance of thorough planning and proper execution.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
In this episode, Mallory sits down with Kittie Payne, the Director of Graduate Admissions at Kutztown University of Pennsylvania, live from the eduWeb Summit. They discuss Kittie's important summer project — rewriting her entire prospect campaign to be more engaging and effective. Kitty shares insights on adapting to audience needs, the importance of visual-first comms, and the role of listening in higher education marketing.
Connect with Kittie on LinkedIn: https://www.linkedin.com/in/kittiepain/
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In part 2 of this Pulse Check series, hosts Dr. Cody Nielsen and Dr. Tomika Ferguson are joined by Kevin McDonald of University of Virginia to discuss:
- Your effectiveness as a leader is negatively impacted when you neglect self-care.
- Leaders must be confident in their abilities without being intoxicated by the authority and influence of their position, especially in the face of personal fear, campus conflict, and external pressures.
- Executive leadership carries personal risk and responsibility, necessitating reflection on personal obligations, courage, and lifestyle changes to increase effectiveness.
- Gratefulness and servant leadership can affirm one’s motivations for leadership amid challenging circumstances and professional transitions.
Guest Name: Kevin McDonald, Vice President for Diversity, Equity, Inclusion, and Community Partnerships, University of Virginia
Guest LinkedIn: linkedin.com/in/drkevinmcdonald
Guest Bio: Today our Guest is Dr. Kevin McDonald. Kevin McDonald is the University of Virginia’s Vice President for Diversity, Equity, Inclusion, and Community Partnerships. He joined UVA after serving as the chief diversity officer and vice chancellor for inclusion, diversity, and equity at the University of Missouri System and the University of Missouri – Columbia. While at At Missouri, McDonald established its first diversity strategic plan that was integrated within the UM system’s overall strategic plan,
Prior to the University of Missouri System and Flagship campus, McDonald held positions at several other universities, including as vice president and associate provost for diversity, equity, and inclusion at Rochester Institute of Technology, Vice President for equity and inclusion at Virginia Tech, as associate director for compliance and conflict resolution at Johns Hopkins University, and as campus compliance officer at the University of Maryland, College Park.
Prior to his work in higher education, McDonald worked for the U.S. Department of Justice and for Network Solutions, Inc.
McDonald holds a law degree from The Ohio State University and a doctoral degree in higher education leadership from the University of Rochester. He received his undergraduate degree in psychology from Andrews University in Berrien Springs, Michigan.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In this episode of The Pulse, Mallory chats with Mike Morland, Director of Communications and Marketing in the Office of Diversity, Equity, and Inclusion at the University of Michigan. Mike shares insights about his role, the impact of the innovative Wolverine Pathways program, and the importance of storytelling and data in advancing DEI initiatives. Learn how U of M’s efforts are making higher education more accessible and the strategies small teams can use to drive significant change.
Guest Name: Mike Morland, Director of Communications and Marketing, Office of Diversity, Equity, and Inclusion, University of Michigan
Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikemorland/
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
Live from eduWeb, Mallory sits down with Sarah Wallace, VP of Strategy at Simpson Scarborough. They dive into Sarah's presentation on balancing higher ed brands amidst today's dynamic media landscape. Key points include the rising competition, the evolving media landscape, and shifting audience expectations. Sarah also shares a compelling case study on Chico State's successful marketing strategies.
Connect with Sara on LinkedIn: https://www.linkedin.com/in/wallacesara/
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
Live from the EduWeb Summit, Mallory chats with Christina Inge, founder of ThoughtLight and an instructor at Brandei University and Harvard University. Christina shares her insights on the growing sophistication of AI in marketing, the importance of embracing this technology, and how it can enhance productivity and creativity. She also discusses her upcoming course on AI and marketing at Harvard, offering practical advice for marketers at all levels.
Connect with Christina on LinkedIn: https://www.linkedin.com/in/christinainge/
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In this episode of The Pulse, Mallory speaks with Rebecka Hall, Director of Web Innovation and Strategy at ODUGlobal, live from the eduWeb Summit. Rebecka shares her expertise on creating compelling and effective program pages for higher education institutions. They explore the critical elements of program pages, strategies for SEO optimization, and the importance of cross-campus collaboration.
Key Takeaways* Critical Components: Essential elements of a successful program page include clear job outcomes, services offered, alumni success stories, and institutional support. * SEO Strategy: Integrating SEO at the ground level and creating evergreen content are key to making program pages findable. * Cross-Campus Collaboration: Building strong partnerships with various departments, including provosts, faculty, and marketing teams, is crucial for developing comprehensive program pages. * ROI Focus: Emphasizing the return on investment for students, such as future job prospects and alumni networks, helps in making the content relatable and authentic. * Ecosystem Approach: Creating an interconnected ecosystem of program pages, service pages, and authoritative information enhances user experience and supports SEO efforts. * Use of AI: Leveraging AI-driven technology, like BrightEdge Autopilot, can help recommend additional relevant programs and optimize page content effectively.
Connect with Rebecka on LinkedIn: https://www.linkedin.com/in/rebecka-hall/
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
Join Mallory and Seth as they channel their betting spirit into predicting the future winners of higher education. This episode highlights standout institutions and leaders poised to shape the future, including Lincoln Education Services, Forsyth Tech Community College, Dr. Michael Thomas, and CMO Michael Bettersworth. Get ready for an inspiring discussion on innovative strategies and bold leadership driving success in higher ed.
Related Links:
Webinar: Overcoming Recruiting and Engagement Challenges: Lessons Learned from Forsyth Tech
Connect with Michael Bettersworth on LinkedIn
Listen to Michael Bettersworth’s recent Enrollify interview
Learn about Dr. Michael Thomas
Information on Lincoln Education Services
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
Welcome to the debut episode of this new Pulse Check series, "After Further Consideration," a DEI-focused series where hosts Dr. Cody Nielsen and Dr. Tomika Ferguson invite experienced change leaders both within and beyond higher education into conversations focused on responsive leadership, addressing campus crises, navigating institutional shifts, and fostering sustainable change all through the lens of equity and inclusion.
Key Takeaways from Part 1:
- Over the past three decades, the role of the college president has transformed dramatically, necessitating extended tenures to lead impactful change in higher education.
- Leaders must decisively affirm their commitments to equity and inclusion to reshape the institutional culture despite opposition.
- Becoming an equity leader demands a sustained, long-term commitment.
- Prioritizing self-care is essential for leaders to prevent burnout.
- While shifting to an inclusive institutional culture requires buy-in from faculty, trustees, administrators, alumni, and students, it demands unwavering leadership from the president.
Guest Name: Pat McGuire
Guest LinkedIn: linkedin.com/in/patricia-mcguire-4b291510
Guets Bio: Patricia McGuire has been president of Trinity since 1989. Previously, she was the assistant dean for development and external affairs at Georgetown University Law Center where she was also an adjunct professor of law. She began her career after law school as the project director for the Street Law clinical program at Georgetown. President McGuire serves on a number of boards including the Consortium of Universities, Cafritz Foundation, Greater Washington Board of Trade and the Ameritas Holding Company. Her prior board service includes the American Council on Education, the National Association of Independent Colleges and Universities, the Middle States Commission on Higher Education, Catholic Charities DC, the Meyer Foundation, the Community Foundation of the National Capital Region, and numerous other organizations. In 2018 she received the Association of Catholic Colleges Distinguished Service Award. In 2016, the TIAA Institute honored President McGuire with the Hesburgh Award for Leadership Excellence. In 2015 President McGuire received the Carnegie Award for Academic Leadership from the Carnegie Corporation. In 2012 she received the Henry Paley Award from the National Association of Independent Colleges and Universities. In 2010 she received the Alexander Meiklejohn Award for Academic Freedom from the American Association of University Professors. She holds honorary degrees from several universities including Georgetown, Howard, Chatham, Emmanuel, Saint Michael’s, Liverpool Hope, the College of New Rochelle and others. She has received recognition in the Washington Post, Washingtonian magazine, Washington Business Journal and other media outlets. In 2007 she was named “Leader of the Years” by the Greater Washington Board of Trade. She earned her law degree at Georgetown and her baccalaureate degree cum laude at Trinity.
Connect with the Hosts of this Pulse Check series:
J. Cody Nielsen on LinkedIn: linkedin.com/in/j-cody-nielsen
Tomika Ferguson on LinkedIn: www.linkedin.com/in/tomikaferguson and Twitter (X): @tomiferg
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
Mallory and Seth discuss the critical topic of doing more with less in higher education marketing. Seth breaks his recommendations down into three buckets: Build bottom of the funnel up, Best practices, and Velocity not Volume – with a focus on practical strategies for optimizing marketing efforts and where artificial intelligence can have a massive impact.
Key Takeaways:
- Effective Marketing Strategies: Focus on bottom-of-the-funnel tactics to drive conversions with minimal budget.
- Optimizing Search Spend: Invest in branded and non-branded paid search, targeting problem-based queries.
- Increasing Working Dollars: Find ways to allocate more budget to actual marketing activities by reducing overhead costs.
- Velocity Over Volume: Shortening the inquiry-to-enrollment timeline can pull revenue forward and improve conversion rates.
- AI Integration: Utilize AI tools to streamline communication and operational workflows, enhancing efficiency.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In the 5th and final part of this Pulse Check series on International Recruiting, guest Karin Fischer, a senior writer on international education at The Chronicle of Higher Education, offers an expert perspective on the challenges and solutions for recruiting international students to American higher education institutions.
Takeaways:
- Colleges and universities have had to reevaluate the value and purpose of international education in the face of changing global dynamics.
- International enrollment is on the rise, but the makeup of international students has shifted dramatically.
- Colleges need to adapt their support services to meet the unique needs of international students, including career services with cultural and visa law knowledge.
- To make American higher education more accessible to students from all socioeconomic backgrounds, institutions need to prioritize equity and explore alternative models such as online education and transnational programs
Guest Name: Karin Fischer
Guest Social:
LI: https://www.linkedin.com/in/karin-fischer-0038ba5
X: https://twitter.com/karinfischer
Guest Bio: Karin Fischer is a senior writer for The Chronicle of Higher Education, where she writes about international education, the social and political divides around college, and other topics. She also publishes a popular weekly newsletter on global education, Latitudes. Her reporting has appeared on NPR and in The New York Times, EdSource, and the Washington Monthly. She is a research associate at the Center for Studies in Higher Education at the University of California at Berkeley and an international education leadership fellow at the University at Albany. She is a recipient of the East-West Center’s Jefferson Fellowship for reporting in Asia and the International Reporting Project fellowship. Her work has been honored by the Education Writers Association, the National Press Foundation, and the Poynter Institute.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
“I love networking and making small talk with strangers,” said no one ever.
Mallory and Seth dive into the vital role of networking, exploring strategies for building meaningful connections both online and in-person. Learn practical tips on how to expand your professional network, the importance of community in conferences, and how to maintain and nurture these relationships for career growth.
Key Takeaways:
- Networking opportunities are a key reason for attending conferences in person.
- Networking falls into two categories: depth (internal relationships) and breadth (external relationships).
- Consistent communication and follow-ups are crucial for maintaining professional connections.
- Leveraging private communities on platforms like Facebook and Slack can enhance networking.
- Volunteering at professional events can facilitate easier interactions and connections.
Register for the free Engage Summit live stream - https://engage.element451.com/register
Networking Tips for Introverts - https://hbr.org/2024/04/5-networking-tips-for-introverts-and-anyone-else
MarComm Barbies on Slack Request Form - https://docs.google.com/forms/d/1bSVzSbA8E-di5Oo8HAV-1Ajo1iHp0RpuZj24e7uS7Gs/viewform?edit_requested=true
HigherEdSocial on Facebook - https://www.facebook.com/groups/HigherEdSocial
HigherEdSocial for MarComm on Facebook - https://www.facebook.com/groups/higheredsocialmarcomms
AMA Higher Ed on Facebook - https://www.facebook.com/groups/AMAHigherEd
Higher Ed Conferences in 2024 - https://voltedu.com/insights/higher-education-marketing-conferences-to-attend-in-2024/
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
Dayana Kibilds gives her personal and professional perspectives on navigating international recruitment. As a former international student and staff, and now advising institutions on best practices in enrollment marketing, Dayana provides insightful takeaways, including:
- The importance of clear and accessible information on application requirements for international students.
- A need for better, more personalized communication and support throughout the entire higher education journey.
- Consideration for communicating outcomes and career opportunities for F1 students and H1-seeking graduates.
- The imperative to build bridges and assume the best intentions of international students.
Guest Name: Dayana Kibilds
Social Links: https://www.linkedin.com/in/dayanakibilds/
Guest Bio: Day is a strategy director at Ologie, an employee-owned marketing and branding agency built for education. For over a decade, Day has been leading innovative, digital marketing work with universities worldwide, pushing institutions to use their communications as tools for equity and access. She is an international keynote speaker on enrollment marketing, email strategy, productivity, and stakeholder management. Day is the host of Enrollify's Talking Tactics podcast, and co-author of Mailed It! a book about email coming in August 2024.
As a lifelong immigrant who has lived in six different countries, Day is happy to have made Canada her home. She lives with her son, Romeo, and her husband, Bruno.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
Join Mallory and Seth as they discuss the recent trend of rapid presidential turnover in higher education and its implications for marketing and communications teams. With half the Ivy League experiencing leadership changes and shorter tenures becoming the norm, this episode explores why this is happening and offers actionable advice for marketers facing these transitions. Discover how to align with new leadership, secure quick wins, and position yourself as a key player in institutional success.
Key Takeaways:
- Understanding the Trend: Learn why university presidents are leaving their posts more quickly and what factors contribute to this trend.
- Impact on Marketers: Discover the challenges and opportunities for marketing teams when a new president comes on board.
- Strategic Alignment: Tips on how to align your marketing goals with the new president’s vision and priorities.
- Quick Wins: Strategies for achieving short-term victories that support long-term initiatives.
- Change Management: How to position yourself as a change agent and drive impactful projects.
- Career Path: Insights into the potential for marketers to ascend to university presidencies and why this could benefit institutions.
Yale University names Maurie McInnis as its 24th president: https://apnews.com/article/yale-president-maurie-mcinnis-stony-brook-3325f531c6129f8348e9ec5a915a8fa6
The Impossible College Presidency: https://www.chronicle.com/article/the-impossible-college-presidency
The Past Month Has Seen a Flurry of No-Confidence Votes in College Presidents: https://www.chronicle.com/article/the-past-month-has-seen-a-flurry-of-no-confidence-votes-in-college-presidents
University of La Verne President Out After 10 Months: https://www.insidehighered.com/news/quick-takes/2024/06/13/university-la-verne-president-out-after-10-months
Parting Thoughts from a Retiring President: https://www.insidehighered.com/news/governance/executive-leadership/2024/06/10/interview-departing-hamilton-president-david
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In this Bonus announcement, join Mallory, Chief Strategist of Enrollify, as she introduces the newly relaunched Enrollify.org. This episode highlights the fresh features and content now available on the site, emphasizing Enrollify’s commitment to revolutionizing higher education. Learn about the variety of resources—from podcasts to ourses to webinars—that can help professionals make impactful changes in their careers and institutions.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In Part 3 of this Pulse Check series on International Recruiting, guest Ruby Nagashima gives listeners an inside look into what makes Soka University a destination institution for international students.
Takeaways:
- Being intentional and mission-driven are key to international student recruitment and success.
- Soka’s inclusive culture, financial aid, and student engagement contribute to a unique and accessible educational experience.
- Requirements like mandatory study abroad for both domestic and international students create a sense of mutual understanding and respect.
- Having resources like credential analysts removes barriers to international student admissions.
Guest Name: Ruby Nagashima
Guest Social: https://www.linkedin.com/in/ruby-nagashima-591a9111/
Guest Bio: Ruby Nagashima serves as the Director of Student Leadership and Service Engagement at Soka University of America and has over 17 years of experience in higher education. She developed the Soka Contributive Leadership Framework used to oversee student leadership development and is the foundation for the Leadership 100: Theory into Practice course. She oversees the curriculum, implementation, and assessment of the Emerging Leaders Program and the Alternative Spring Break programs and is experienced in leading workshops and retreats aimed at producing innovative leaders for a more just and equitable society. She is passionate about students' sense of inclusion and belonging on-campus and in supporting students find their unique voice and contribution to their communities. Her research interests include leadership development, minoritized student voices in service-learning, global citizenship education, and Ikeda/Soka studies. Ruby holds an Ed.D. in Educational Leadership from the University of California, Los Angeles.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
Mallory and Seth dive into the significance of personal branding, especially in today's volatile job market. They share personal stories and actionable advice on how to build and maintain a personal brand that stands out. From leveraging LinkedIn to the power of newsletters and speaking engagements, this episode is packed with tips for higher ed professionals at any stage of their career.
Key Takeaways* Audit Your LinkedIn Profile: Ensure it reflects your current skills and professional image. * Identify Your Expertise: Define what you want to be known for and focus your content around these themes. * Engage in Content Creation: Start posting on LinkedIn or other platforms to share your knowledge and insights. * Build Relationships: Networking and personal branding go hand-in-hand; invest in building meaningful connections. * Embrace Conflict: Don't shy away from sharing controversial or challenging opinions; it can drive engagement and growth. * Use Tools: Leverage analytics tools like Shield App to optimize your LinkedIn strategy.
Related Links:https://engage.element451.com/register
https://hbr.org/2024/05/your-personal-brand-needs-a-refresh-heres-where-to-start
https://www.shieldapp.ai/
https://mailchi.mp/ashleybudd/inbox?mc_cid=f252eae153&mc_eid=481c140c8a
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In Part 2 of this Pulse Check series on International Recruiting, guest host Kin Sejpal is joined by Cynthia Chilton, an expert in international marketing, to discuss her experience marketing to international students at higher education institutions like Pepperdine and Westcliff.
Key takeaways include:
- Understanding the target market and cultural differences is crucial in international marketing.
- Word-of-mouth plays a significant role in international student recruitment.
- Advertising in international markets requires careful and upfront research.
- Listening to students and alumni for cultural alignment is key in developing effective marketing strategies.
Guest Name: Cynthia Chilton
Guest Social: https://www.linkedin.com/in/cynthiavchilton/
Guest Bio: Cynthia Chilton is an experienced marketing professional with over 20 years of experience in developing teams and executing strategies that drive revenue growth. She has consulted for and led teams representing organizations such as Nordstrom, Experian, Pepperdine University, and Westcliff University. Her passion for leadership, vision, and strategy provides a competitive and proactive advantage for companies and institutions. Cynthia has earned a bachelor's degree and an MBA from Pepperdine University's Graziadio School of Business, focusing on Leadership and Managing Organizational Change.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In this episode of The Pulse, Mallory and Seth dive into the controversial topic of cutting degree programs to address budget shortfalls and declining enrollments. They explore the recent example of St. Cloud State University, which is planning to cut 46 degree programs and reduce faculty by 13%. Seth offers a contrarian view, suggesting that strategic program cuts can actually drive growth by reallocating resources to high-demand areas. They discuss the importance of aligning educational offerings with market and employer demands, and emphasize the crucial role marketers can play in these decisions.
Key Takeaways:
- Cutting programs can drive growth by reallocating resources to higher-demand areas.
- Aligning educational offerings with employer and market demands is crucial for financial health.
- Marketers should earn a seat at the table in academic restructuring conversations.
- Using tools like paid search data and market demand analysis can inform strategic decisions.
- Scenario planning and presenting data-backed recommendations are essential for making impactful decisions.
- Understanding regional and national demand trends helps in making informed program cuts and investments.
Related Articles:
https://www.highereddive.com/news/st-cloud-state-cut-majors-programs-larry-lee/715583/
https://www.insidehighered.com/news/business/cost-cutting/2024/02/20/another-wave-campus-cuts-hits-midwest-especially-hard
https://www.statenews.org/news/2024-02-21/ohio-universities-keep-cutting-programs-whats-the-deal
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
Welcome to Part 1 of this new Pulse Check series on International Recruiting. Join guest host Kin Sejpal as she is joined by Clay Hensley, a seasoned international education expert with 20+ experience with the College Board, to discuss key trends in international recruitment and education. In this episode you will learn about:
- Current international student mobility trends
- Importance of localization to disparate markets
- Drivers and motivations of students by country and continent
- What the future may hold for international recruitment
Guest Name: Clay Hensley
Guest Social: https://www.linkedin.com/in/clayhensley/
Guest Bio: With more than two decades of experience supporting the global engagement of higher education institutions, Clay Hensley frequently presents on issues impacting international education & student mobility. Clay has served on several advisory boards, including those affiliated with U.S. Department of State’s Open Doors Report, the IC3 Movement, International Education Advantage (Intead), & the Council of International Schools (CIS), respectively. Clay currently works with several partners, including NACAC, IB, Cambridge University Press & Assessment, Cialfo, Northeastern University, among others. Clay previously led international higher education engagement for the College Board, and was awarded the annual Distinguished Service Award by International-ACAC in 2013. Clay has also taught at the secondary and the tertiary-level.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In this final part of our Pulse Check series on Leadership in Higher Ed, listeners can get a sense of why collaboration matters in marketing and strategies to help build collaboration with their own teams. Additionally, listeners will learn where are smart places to begin collaboration and how to approach that with intentionality. Finally, leaders will learn strategies for managing critics and how to make structural changes to support collaboration.
Guest Name: Elias Martinez - Texas State University
Guest Social:
https://www.linkedin.com/in/mtzcreative/
https://twitter.com/mtzcreative
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
Hosts Mallory and Seth dive into the complexities surrounding the 2024 FAFSA fiasco and its impact on enrollment. They discuss how institutions can adapt their strategies to support students during this chaotic time and share practical tips for enrollment marketing professionals. Tune in for insights on personalizing communication, extending deadlines, and leveraging marketing techniques to navigate these unprecedented challenges.
Key Takeaways:
- Understanding the Issue: The FAFSA redesign has caused significant delays in financial aid processing, creating widespread confusion and uncertainty for students and institutions.
- Education and Engagement: Institutions need to provide clear, constant communication about the situation and any deadline extensions to keep students informed.
- Personalized Outreach: One-on-one communication is crucial. Plain text emails from heads of admissions and direct phone calls can make a significant impact.
- Flexible Deadlines and Support: Schools should consider extending deadlines and offering additional resources, such as financial aid webinars and workshops, to assist students.
- Strategic Marketing: Boosting organic social content and leveraging paid social ads can help maintain visibility and engagement with prospective students.
- Collaborative Efforts: Engaging various campus stakeholders, including coaches and professors, in outreach efforts can enhance the personalization and effectiveness of communication.
https://www.insidehighered.com/news/government/student-aid-policy/2024/03/04/how-ambitious-plans-new-fafsa-ended-fiasco
https://www.chronicle.com/article/stuck-in-limbo
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In this episode, listeners will learn more about managing the MarComm budget. From building partnerships to taking advantage of one-time monies, Kate Ledger shares how to maximize the budget for MarComm efforts. Finally, she’ll debunk the notion that creatives can’t do budgets and share strategies to help learn this important part of the CMO role.
Guest Name: Kate Ledger, ODU Global
Guest Social: https://www.linkedin.com/in/kateledger/
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In this unique episode of the Pulse, hosts Mallory and Seth examine the pressing issues of burnout and self-care among higher education professionals. They share personal stories and insights on managing work-life integration, navigating professional pressures, and the importance of taking meaningful breaks. The conversation underscores the necessity of prioritizing wellness and self-care in the demanding world of higher education.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In this third part of our Pulse Check series on leadership in higher education, listeners will get an honest and candid understanding of something not talked about enough with future leaders – tough conversations. As someone who naturally wants to avoid conflict, Rebekah shares how she mentally prepares to have a tough conversation and how to begin these conversations with shared understanding. Finally, listeners will learn ways to continue the conversation over time to ensure that tough conversions lead to long term successful outcomes.
Guest Name: Rebekah Tilley
Guest Social: https://www.linkedin.com/in/rebekah-tilley/
Guest Bio: Rebekah Tilley is the assistant vice president of communication and marketing for the University of Iowa Center for Advancement (UICA). In that role she supports fundraising and alumni engagement efforts for the university, including its CASE Gold winning Iowa Magazine, and serves UICA in a variety of strategic communication efforts. Previously she was the director of strategic communication for the University of Iowa Tippie College of Business, and the director of communication for the University of Kentucky College of Law. She is a Kentucky native and a proud alum of the University of Kentucky.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
Hosts Mallory and Seth explore the shifts in graduate education amidst the challenges of undergraduate enrollment pressures. As higher ed institutions pivot toward expanding graduate offerings, this conversation dives into the financial motives, the competitive landscape, and innovative strategies for attracting and retaining graduate students. Featuring insights from the NAGAP GEM Summit and perspectives from industry professionals, this episode is a must-listen for those involved in the strategic planning and marketing of higher education programs.
Key Takeaways:* Strategic Expansion: Many universities are expanding their graduate programs as a financial strategy to counterbalance undergraduate enrollment declines. * Market Saturation: As more institutions turn to graduate offerings, the marketplace is becoming increasingly crowded, heightening competition. * Financial Motivations: Behind the strategic shift to expand graduate programs lies a clear financial incentive, prompting institutions to rethink their program designs and marketing strategies. * Operational Challenges: The rapid expansion of graduate programs is stretching resources thin, impacting faculty workloads and support services. * Marketing Challenges: Marketing graduate programs is becoming more complex and costly, necessitating more strategic and targeted approaches. * Flexibility and Innovation: Successful graduate programs are those that offer flexibility in learning formats to accommodate working professionals and leverage technology to enhance accessibility and engagement.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In Part 2 of this Pulse Check series on leadership, emerging leaders can learn about creating culture and setting vision at our institutions as Dr. Gann shares practical experiences from his own background, discusses strategies for setting culture and talks about how interconnected systems impact our work. Whether you’re a new leader or a seasoned pro, this episode will help you in your work to set culture, build trust, and define the strategic vision of your institution.
Guest Name: Dr. Matthew Gann
Guest Social: https://www.linkedin.com/in/matthewgann/
Guest Bio: Dr. Matthew Gann is an accomplished leader in education and organizational intelligence, currently serving as the Associate Vice Chancellor for Marketing, Digital Strategy, and Public Relations at the Tennessee Board of Regents (TBR). With a Doctorate in Education (Ed.D.) from Trevecca Nazarene University, his expertise is in enhancing educational outcomes and community engagement through strategic leadership and digital innovation.
Prior to his current role, Dr. Gann advanced through several key positions within TBR, including Assistant Vice Chancellor and Chief Marketing Officer, where he directed significant improvements in digital communication and marketing strategies. His earlier tenure as Director of Web Services and Digital Strategy established foundational policies and practices that continue to benefit the institution.
Beyond his professional endeavors, Dr. Gann has been a prominent figure in community engagement, serving as President of the Tennessee College Public Relations Association, where he led initiatives to strengthen educational communications across the state. His career also includes impactful roles in the private sector, where he spearheaded marketing and web development initiatives, demonstrating a consistent ability to blend technical skills with strategic oversight.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
Lesley Mackey, a young professional stepping into a new graduate student recruiter role at Fort Hays State University, chats with the Pulse at the NAGAP Summit in Louisville. Fresh from his first trip to Hawaii, Les shares his journey as a new GEM professional, highlighting the unique challenges and breakthroughs of his new role in graduate recruitment.
Key Takeaways* Role Exploration: Les discusses the intricacies of stepping into a newly created role in graduate recruitment and the challenges of establishing benchmarks without clear enrollment goals. * Conference Insights: Insights from NAGAP conference sessions emphasize common challenges faced by small offices in higher education, showcasing varying perceptions of what constitutes a 'small' office. * Future Aspirations: The conversation dives into future goals and the proactive steps being taken to define and achieve success in graduate recruitment.
Guest Name: Les Mackey, Graduate Student Recruiter, Fort Hays State University
Guest Social: https://www.linkedin.com/in/lwmackey/
Guest Bio: As relatively new professional in higher education, Lesley W. Mackey finished his bachelor’s degree in Occupational Science (2022) from Eastern Kentucky University. In Summer 2022, him and his husband later found themselves moving to Hays, KS, to work on their respective master’s degrees at Fort Hays State University (FHSU). Within in his first academic semester of graduate coursework, he transitioned from a graduate assistantship into a newly created, full-time role in graduate enrollment management (GEM). As FHSU continues to explore what GEM means to them, this role has allowed him the opportunity to get involved in coordinating all aspects of graduate recruitment, retention, and marketing. He will finish his MBA later this year, is a member of the NASPA SAPAA Knowledge Community, and sits on the NAGAP Research Committee as a liaison to the Marketing Committee.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
Recorded at the NAGAP GEM Summit, Mallory chats with Spenser Smith, Director of Admissions for Graduate Business Programs at Haslam College of Business, University of Tennessee, Knoxville. Spenser shares his insights on navigating the complexities of admissions in a post-affirmative action world, and introduces us to the innovative, holistic admissions process designed to foster diversity and inclusion at Haslam.
Key Takeaways:* Impact of Supreme Court Decisions: The team at Haslam quickly adapted their admissions strategies following the Supreme Court's 2023 ruling on affirmative action, reinforcing their commitment to creating a welcoming environment for all students. * Holistic Admissions Process: Haslam College has introduced a revamped holistic admissions process that assesses applicants on more than just their academic and professional achievements, aiming for a more inclusive and diverse student body. * Collaborative Decision Making: The admissions committee at Haslam includes representatives from various departments, ensuring multiple perspectives are considered during the admissions process.
Guest Name: Spenser Smith, Director of Graduate Admissions, Haslam College of Business, University of Tennessee, Knoxville
Guest Bio: Currently the Director of Graduate Admissions at the Haslam College of Business, University of Tennessee, Knoxville, Spenser Smith draws on a diverse background, including years in Admissions at both graduate and undergraduate levels in both the public and private sectors. With nearly a decade's immersion in enrollment management, he focuses on intentional communication to foster a sense of belonging for all, interweaving insights into personal growth and connections, which all began by guiding at-risk youth during high-ropes experiences.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
Live at the NAGAP GEM Summit, Mallory sits down with Ryan Taughrin, Assistant Dean for Enrollment Management at the University at Buffalo's Graduate School of Education. Ryan shares his experiences and challenges of being a millennial manager, especially navigating the abrupt transition to remote work at the onset of the COVID-19 pandemic. He discusses his approach to leadership, emphasizing flexibility, servant leadership, and the importance of balancing work life with personal life to empower his team.
Key Takeaways:
- Adapting to Change: Ryan was thrust into remote management just days after starting his role, highlighting the importance of adaptability in leadership.
- Servant Leadership: Focus on prioritizing people over processes to foster a supportive team environment.
- Professional Growth: Encourages continuous learning and professional development outside traditional academic resources.
- Empowering Flexibility: Implements a hybrid work model to accommodate different working styles and life commitments, demonstrating trust and respect for team autonomy.
- Community and Connection: Underlines the importance of creating connection points for teams, even in remote settings.
- Balancing Roles: Ryan shares personal anecdotes to model work-life balance, encouraging his team to manage work without sacrificing personal responsibilities.
Guest Name: Ryan Taughrin, Assistant Dean for Enrollment Management at the University at Buffalo's Graduate School of Education
Guest Bio: Ryan Taughrin is the Assistant Dean for Enrollment Management at the University at Buffalo's Graduate School of Education. He has spent the last decade working in graduate enrollment management. His primary focus areas are staff support and mentorship, recruitment practices for adult and non-traditional students, and developing programming to disenchant the hidden curriculum within graduate school admission. He has also spent the last seven years involved in NYGAP and NAGAP, hoping to build community with other folks across the GEM lifecycle. When he's not working, he loves spending time collecting records, enjoying bourbon with friends, riding his Peloton, and spending time with his family. And most important, Go Bills.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
Dr. Chris Lewis, Director of Graduate Programs at the University of Michigan, Flint, joins Mallory Willsea live from the NAGAP GEM Summit. They dive into the impact and insights from Dr. Lewis's extensive podcasting experience, both personally and professionally. With a focus on enhancing student engagement and recruitment, Dr. Lewis shares how his podcast, 'Victors in Grad School,' has become a strategic tool in connecting with and guiding prospective students.
Key Takeaways:* Podcasting as a Strategic Tool: Dr. Lewis leverages his podcast to answer frequent queries from students, effectively using it as a platform to guide and inform prospective and current students. * Personal Journey to Professional Impact: Starting from a personal desire to share his experiences as a father, Dr. Lewis has expanded his reach to influence the higher education space, particularly in graduate studies. * Content Utilization Across Platforms: Insights from podcast episodes are repurposed across digital channels, enhancing accessibility and engagement with university content. * Success Through Storytelling: Sharing compelling stories, like that of a first-gen student turned physics professor in Australia, underscores the transformative power of education and mentorship. * Sustaining Engagement: Consistency in content delivery and adapting to listener feedback are critical for podcast growth and impact. * Measuring Impact: Dr. Lewis discusses the challenges of quantifying the direct impact of podcasts but highlights the importance of gradual growth and listener engagement as indicators of success.
Guest Name: Dr. Chris Lewis, Director of Graduate Programs at the University of Michigan - Flint
Guest Social: https://www.linkedin.com/in/drchristopherlewis/
Guest Bio: Christopher A. Lewis, Ed.D serves as the Director of Graduate Programs at the University of Michigan - Flint. He is also the host of the Victors in Grad School podcast, amongst a number of other podcasts, including SA Voices from the Field and Dads with Daughters. Christopher is the President of the Rotary Club of Williamston Michigan and is the Treasurer of the Williamston Community Schools Board of Education and was honored recently as a Pillar of the Profession from the NASPA - Student Affairs Administrators in Higher Education Foundation. He also co-founded an international organization called Fathering Together which supports fathers in being engaged members of their children’s lives.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
Hosts Mallory and Seth tackle the critical and complex challenges facing faith-based institutions, particularly Christian colleges. With a special focus on the startling rate of institutional closures, the discussion dives into the shifting landscapes of enrollment, market demands, and religious affiliation.
Key Takeaways:* Enrollment Trends: Christian colleges are facing a notable decline in enrollment and school closures that have spiked post-pandemic. * Market Dynamics: Shifts in market demand away from liberal arts to more career-oriented outcomes and increased price sensitivity are notably affecting faith-based institutions. * Cultural Shifts: A national move away from religious affiliation is putting additional pressure on faith-based schools. * Regional Influences: Geographic location plays a significant role, with institutions in the Bible Belt experiencing sustained interest compared to those in the Northeast facing severe declines. * Strategic Responses: Successful strategies for growth include diversifying academic offerings, clarifying brand differentiation beyond just being a Christian institution, and innovative tuition models.
Related Links:https://universitybusiness.com/after-exhausting-all-avenues-to-avoid-going-under-notre-dame-college-closes
https://www.bloomberg.com/news/articles/2024-02-21/notre-dame-s-tiny-namesake-shows-plight-of-religious-colleges?embedded-checkout=true
https://www.highereddive.com/news/are-faith-based-colleges-in-trouble-it-depends/690597/
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
Brett DiMarzo, the Director of Graduate Enrollment Digital Strategy at Boston College, shares his extensive experience and unique strategies in enhancing digital engagement across various graduate programs. From leveraging advanced digital tools to crafting personalized communication across multiple platforms, Brett dives into the intricacies of creating a cohesive digital presence that caters to prospective students effectively.
Key Takeaways* Strategic Integration: Brett emphasizes the importance of a coordinated digital strategy that integrates various communication channels—from social media to text messaging—to create a seamless student recruitment experience. * Innovative Use of Technology: Exploring cutting-edge digital platforms and tools, such as AI and student engagement platforms, to improve interaction with students and streamline the enrollment process. * Continuous Learning and Adaptation: The ongoing process of adapting to new digital trends and technologies to maintain a competitive edge in graduate recruitment.
Guest Name: Brett DiMarzo, Director of Graduate Enrollment Digital Strategy, Boston College
Guest Bio: Brett DiMarzo has been in the field of higher education for over 18 years and is currently the Director of Graduate Enrollment Digital Strategy at Boston College. After graduating from his bachelor’s degree program at Stetson University, he initially spent time as part of the management team within the Walt Disney Consumer Products division, enhancing his customer service and leadership skills. Returning to the field of higher education in 2003, he began his professional career in Financial Aid at MGH Institute of Health Professions in Boston, later moving to the Office of Admission as the Assistant Director of Admission. He also spent several years as Associate Director of Graduate Admission at Suffolk University and led the recruitment and admission efforts as Director of Graduate Admission for the School of Nursing and Health Sciences at Simmons University prior to coming to BC. He received his Master of Education degree in Higher Education Administration from Northeastern University in 2011, has served in several positions in the New England chapter of NAGAP, has presented at both national and regional NAGAP conferences, and currently sits on the NAGAP Leadership Cultivation and Elections Committee and the Education Committee.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
Lauren McGowan, the Assistant Dean for Admissions and Enrollment at the University at Buffalo's School of Social Work, sits down with Mallory at NAGAP. Fresh from her recent promotion, Lauren shares her journey from Director of Recruitment and Admissions to her current role, emphasizing the diverse skill sets needed in higher education leadership, from student recruitment to budget management. She also dives into the critical role of continuous learning, value of teaching yourself new skills, and the promise of AI in academic settings.
Key Takeaways:* Career Evolution in Higher Ed: Lauren discusses her transition from recruitment to strategic decision-making roles, highlighting the importance of adaptability and continuous learning. * Professional Development: Lauren's involvement in the Professional Development Committee at NAGAP, planning institutes and seminars that foster career growth for both new and experienced professionals. * Self-Directed Learning: Lauren emphasizes the necessity of self-teaching in today’s fast-evolving educational landscape, with personal anecdotes about her learning journey and resource recommendations. * Networking and Professional Growth: The significance of building and leveraging professional networks in advancing one's career in higher education.
Book Recommendation: https://annhandley.com/everybodywrites/
Guest Name: Lauren McGowan, Director of Recruitment and Admissions, University at Buffalo School of Social Work
Guest Bio: Lauren McGowan is the Assistant Dean for Admissions and Enrollment for the University at Buffalo School of Social Work where she has worked for over seven years. She previously worked for the University at Buffalo School of Nursing as a Graduate Recruitment Coordinator and for D’Youville College as an Undergraduate Admissions Counselor. She has a master’s degree in higher education administration from Buffalo State University and has been working in enrollment management since she graduated in 2012. Lauren received NAGAP’s Visionary Award at the 2023 Summit and serves as a co-host for the NAGAP Report Podcast. In 2019, she received a NAGAP Winter PDI Fellowship and the National Deans and Directors of Social Work Admissions Rookie of the Year Award.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
Live from the NAGAP conference in Louisville, Mallory sits down with Tony Fraga, CEO of DD Agency, to discuss the transformative strategies in graduate enrollment marketing. Celebrating 40 years in business, Tony offers a seasoned perspective on navigating the complexities of higher education marketing, from evolving digital strategies to smart resource allocation. Tony shares how the agency assists institutions in optimizing their graduate recruitment efforts amidst ongoing industry shifts.
Key Takeaways:* Evolution in Graduate Marketing: How digital marketing and content strategies have adapted to meet the unique needs of grad schools. * Sustainable Strategies: Insight into effective marketing techniques that balance innovation with practical execution, such as leveraging email and selective digital advertising. * The Importance of Strategy: Emphasis on the necessity of a focused marketing approach rather than an omni-channel strategy, especially in resource-strained environments. * Leveraging Legacy and Experience: DD Agency's 40-year journey showcases the value of deep industry knowledge and long-term relationships in driving success. * Adapting to Market Demands: Discussion on how graduate programs are pivoting strategies to counterbalance undergraduate enrollment declines.
Guest Name: Tony Fraga, CEO of DD Agency
Guest Bio: For the past 15 years, Tony has helped schools make the paradigm shift away from traditional marketing efforts to more innovative strategies and tactics to do marketing smarter. He also teaches education professionals through cohorts and individual coaching as an enrollment marketing consultant.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In the debut episode of this new Pulse Check series on leadership in Higher Ed, listeners will learn about the difference between managing and leading teams and how to navigate between the two as a leader. Additionally, leaders will learn strategies to support teams and learn from Jenny about how to balance this with the desire to build trust. We close with how to prioritize self care to be present for your teams.
Host Name: Carrie Phillips
Host Social:
https://www.linkedin.com/in/carriehphillips/
https://www.twitter.com/carriehphillips/
Guest Name: Jenny Petty - University of Montana
Guest Social:
https://www.linkedin.com/in/jennydurnanpetty/
https://twitter.com/iamjennypetty
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
Mallory is joined by Winston Robert. Known as “Teacher in a Suit,” this innovative middle school teacher shares his journey from aspiring lawyer to influential educator. He discusses the integration of artificial intelligence in his classroom at KIPP New Jersey, and his exciting transition into UPenn’s Master’s in Education Entrepreneurship program. This episode is a must-listen for anyone interested in how forward-thinking teachers are embracing — not fearing — artificial intelligence and preparing their young students.
Key Takeaways:
- Practical AI Applications: Winston Roberts utilizes AI to make his financial literacy classes more relevant and practical, preparing students for a future dominated by technology.
- Impact of AI on Jobs: Discussion on the transformative role AI will play in creating new job opportunities and the necessity to adapt educational curricula accordingly.
- Educational Innovation: Insight into Winston’s upcoming participation in UPenn’s innovative program, blending business acumen with educational reform.
- Advocacy for Modern Teaching Methods: Winston advocates for a shift in educational approaches to embrace technology and prepare students more effectively for future challenges.
- Career Transition: From a legal assistant to a pioneering educator, Winston’s career journey highlights the importance of impactful work over traditional paths.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
Sharan Singh, VP of Strategic Partnerships from the Minerva Project, joins the Pulse to explore the transformative impact of artificial intelligence on higher education. Recorded live at the ASU+GSV AIR Show, this discussion focuses on how Minerva is pioneering personalized learning experiences and shaping the future of educational models through strategic AI integration and partnerships.
Key Takeaways:
- Minerva’s Innovative Approach: The Minerva Project is at the forefront of educational innovation, using AI to tailor learning experiences and extend their impact through global partnerships.
- Potential of AI in Education: AI offers opportunities to overhaul traditional teaching methods, emphasizing personalized student engagement and efficient curriculum development.
- Navigating Challenges: While AI presents significant advancements, it also requires institutions to adapt swiftly to these changes to remain relevant and effective.
- Vision for the Future: The integration of AI could dramatically reshape education, making it crucial for leaders to proactively embrace these technologies.
- Leadership and Implementation Advice: Institutions should foster an environment open to innovation, engage directly with students in AI initiatives, and invest in new technologies to lead the educational transformation.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
Recorded at the ASU+GSV inaugural AIR Show, Mallory chats with Obi Ogbanufe, a Professor at the University of North Texas. Obi shares her insights on the crucial role of ethics in artificial intelligence, particularly within educational technology. She explains and explores “FATE” — the importance of incorporating fairness, accountability, transparency, explainability, and privacy into AI systems. Obi underscores the impact these principles can have on both developers and consumers of AI.
Guest Name: Obi Ogbanufe, Ph.D., Assistant Professor of Information Technology and Decision Sciences at the University of North Texas.
Guest Bio: Dr. Obi is a researcher and an educator. She teaches data mining, cybersecurity, predictive analytics, and data warehousing courses. Her research includes behavioral security, cybercrime, ethics of artificial intelligence, and risk management. She is also a recipient of the National Science Foundation CyberCorps Award. Her research has been published in peer-reviewed journals, including Information Systems Journal, Decision Support Systems, and Information & Management. She has a Bachelor of Engineering in Computer Science and Engineering, a Master of Science in Systems Engineering and Management, and a PhD in Information Systems.
Dr. Obi has worked in many technical and managerial roles in the private and public sectors. She founded Indigomark LLC, a technology consulting company, and is the author of the book series "Technology Made Simple for the Technical Recruiter" and other technical screening books in Java, Databases, and Artificial Intelligence/Machine Learning.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
Amid the bustling backdrop of the ASU+GSV Summit, Mallory and Seth dive into the event’s pressing topics like the current state of investment in educational technology and the real-world applications of artificial intelligence shaking up the industry.
Key Takeaways:
- Venture Capital Challenges: Insights into how previous high investments are now struggling due to market downturns, affecting innovation funding.
- Market Realities and Opportunities: Exploration of the current market dynamics, identifying potential winners and the ongoing importance of effective marketing.
- Networking and Industry Dynamics: Observations from the conference highlight continuous industry movements and personal changes within the field.
- Globalization of Education: Conversations about expanding educational influence beyond local boundaries to a global scale.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In the 5th and final part of this Pulse Check series on Mergers and Acquisitions in Higher Ed, Kin Sejpal is joined by R. Ethan Braden and Kati Pratt, the brilliant minds behind the Comeback campaign, to explore the captivating brand development journey of Purdue Global following its acquisition by Purdue University in 2017.
- Discover the crucial role insights play in shaping a compelling brand narrative.
- Learn how to find substance amidst a crowded, transactional, and noisy market landscape.
- Explore strategies to transition from a transactional acquisition to a genuine merger of two entities.
- Gain insights into navigating the integration of two brands to achieve clear alignment and trust within both organizations.
- Understand the significance of cultural fit for long-term success in brand development and mergers.
Guest 1 Name: R. Ethan Braden
Guest 1 Social: https://www.linkedin.com/in/robertethanbraden/
Guest 2 Name: Kati Pratt
Guest 2 Social:
https://www.linkedin.com/in/katipratt/
https://twitter.com/Kati_Pratt
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
President Nick Ladany of San Francisco Bay University (SFBU) shares his vision for higher education. Focused on disrupting traditional models, SFBU introduces modern approaches to faculty development, student wellness, and a restructured curriculum aimed at real-world success. Join us as Nick explains how SFBU’s strategies are set to redefine the academic landscape, ensuring affordability, accessibility, and transformative educational experiences.Key Takeaways
- Revolutionizing Faculty Roles: SFBU is challenging traditional norms by requiring faculty to engage in continuous learning and teaching improvement, moving away from outdated tenure models.
- Enhanced Student Wellness Programs: Comprehensive support systems including unlimited mental health services, financial literacy, and nutritional advice aim to support every aspect of student well-being.
- Curriculum Innovation: With a focus on reducing unnecessary coursework, SFBU plans an academic program to streamline graduation without compromising educational quality.
- No Athletics, More Resources: Redirecting funds typically used for athletics to enhance academic and support services, maximizing the value of tuition dollars.
Guest Name: Nick Ladany, President, San Francisco Bay University (SFBU)
Guest Bio: Nick Ladany, Ph.D., is the President of San Francisco Bay University (SFBU). In the spirit of the Silicon Valley, SFBU is acting like a startup and challenger brand in higher education, with the purpose of disrupting higher education and developing a university that is accessible and affordable, with a deep commitment to serving the common good. SFBU’s unique and innovative approach to higher education capitalizes on six pillars of the student experience: praxis academics, life literacy, comprehensive wellness, multiple meaningful relationships, lifelong careers readiness, and financial support, all of which is aimed at meaningful and successful student outcomes. Previously he was President of Oglethorpe University in Atlanta, Georgia, where he led the university through the pandemic, facilitated record enrollments, enhanced fiscal stewardship, built a leadership team, strengthened a commitment to DEI, and enhanced student success and wellness. He alsoserved as Dean of the School of Leadership and Education Sciences and Associate Provost for Academic Outreach at the University of San Diego; and Dean of the School of Education and Counseling Psychology at Santa Clara University in Santa Clara, CA. Prior to that he was Director of the Counseling Program at Loyola Marymount University in Los Angeles, CA; and Chair of the Department of Education and Human Services and Program Coordinator & Director of Doctoral Training of the Counseling Psychology Program at Lehigh University in Bethlehem, Pennsylvania. He received his Ph.D. from the University at Albany, State University of New York, in 1992 and his B.S. in Psychology from the University of Maryland, College Park. He has more than 80 publications, including 6 books, and has conducted over 250 national and international presentations in more than 20 countries in higher education leadership; and supervision and training of mental health practitioners.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
Recorded live at the ASU GSV Air Show, Mallory chats with Auryan Ratliff, Director of Creative and Emerging Technology at ASU Online. Auryan introduces us to a groundbreaking tool designed to alleviate choice paralysis among prospective students — ASU’s degree recommendation engine. Powered by generative AI, this tool personalizes degree selection based on a quiz that assesses a student’s preferences and educational goals.
Key Takeaways:
- AI-Powered Customization: The degree recommendation engine uses generative AI to match students with the ideal ASU degree based on their interests and career aspirations.
- Understanding Student Needs: The tool asks a variety of questions — from academic interests to desired workplace environment — to tailor degree recommendations effectively.
- Reducing Choice Overload: With over 800 degree options, ASU utilizes this AI tool to help students navigate their choices without feeling overwhelmed.
- Future of Educational Tools: Beyond degree selection, this AI initiative is poised to personalize the entire educational experience, including financial aid and course selection.
Guest Name: Auryan Ratliff, Director of Creative & Emerging Technologies at EdPlus at Arizona State University
Guest Bio: Auryan Ratliff is the Director of Creative & Emerging Technologies at EdPlus at Arizona State University and is currently leading a team responsible for building out the new Immersive Technology Initiative for EdPlus. Auryan and his team focus on designing solutions and enhancing the ASU technology stack for a variety of user experience challenges refining how users engage with higher education.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
Live from the ASU GSV AIR Show and Summit, Mallory chats with Howard Purcell, President of New England College of Optometry. Howard shares his unique journey from industry to academia and discusses the innovative ways his institution is tackling challenges like student debt and diversity in the applicant pool. With a focus on integrating AI and telehealth into optometry education, Howard provides a provocative look at the future of medical training.
Key Takeaways:
- Insights on higher education’s readiness for disruption and the embrace of new technologies such as AI, virtual reality, and telehealth.
- Innovative student debt solutions implemented by Howard’s institution, involving partnerships to fund education.
- The use of AI to enhance clinical education and patient care, including real-time global research access to improve diagnoses.
- Howard’s vision for modernizing medical education to cater to diverse learning styles and the integration of cutting-edge technologies.
- An open invitation from Howard to collaborate on overcoming educational challenges and modernizing teaching methods.
Guest Name: Howard Purcell, President and CEO of the New England College of Optometry (NECO)
Guest Bio: Howard Purcell, O.D., F.A.A.O., Diplomate and FNAP has been President and CEO of the New England College of Optometry (NECO) since July 2018. Before assuming his leadership role at NECO, he served as Senior Vice President at Essilor of America and Senior Director at Johnson and Johnson Vision Care. A second generation graduate of the New England College of Optometry, Dr. Purcell also participated in a group optometric practice for eleven years with his father in Miami Beach, FL. Beginning in June 1991, Dr. Purcell joined the faculty of Nova Southeastern University College of Optometry. During his career at the college, he was a principle in the development of the Department of Cornea and Contact Lenses. Reaching the rank of Associate Professor, Dr. Purcell was responsible for both the didactic and clinical components of the program, serving as the Deputy Dean of the college. Dr. Purcell is a Diplomate in the Cornea, Contact Lenses and Refractive Technologies Section of the American Academy of Optometry. His energetic and enthusiastic style has made Dr. Purcell a popular lecturer internationally. Purcell’s unique philosophies and practices have often attracted the media to focus attention on current optometric issues and research in the industry.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
Recorded live at the ASU GSV AIR Show, guest Chris Edwards from Kanahoma shares his insights on the integration and impact of artificial intelligence in the education sector. From ethical dilemmas and administrative efficiencies to the real-world implications of AI on campuses, this episode covers the spectrum of challenges and innovations shaping the future of higher education. Chris also touches on recent issues like the FAFSA rollout fiasco, offering a holistic view of the current educational landscape.
Key Takeaways:
- Ethical Considerations of AI: Chris discusses the importance of ethical AI use in education, emphasizing the need for balance and integrity in its application.
- Administrative Enhancements via AI: Insights into how AI can streamline educational administration, potentially reducing costs and increasing efficiency.
- FAFSA Implementation Challenges: A look at the recent troubles with FAFSA’s technology rollout, highlighting broader issues in educational tech adoption.
- Predictions for AI in Education: Chris forecasts critical changes in the EdTech landscape over the next 18 months, stressing the urgency for educational institutions to adopt these technologies.
- Potential of AI to Transform Education: Examples of AI’s impact, from improving student retention to enhancing learning experiences, illustrating the potential for significant advancements in education.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In this episode of The Pulse, Mallory catches up with Liz Gross live from Campus Sonar at the ASU GSV AIR Show in San Diego. Liz shares her measured insights on the integration and implications of AI in higher education, emphasizing the importance of ethical practices and maintaining the human element in academia. Whether you’re skeptical about AI or diving headlong into its potential, this discussion will provide a balanced perspective on how AI can serve as a valuable assistant rather than a replacement in educational settings.
Guest Name: Liz Gross, founder and CEO of Campus Sonar
Guest Bio: Liz Gross is an award-winning speaker, author, and strategist with 20 years' experience in higher ed and strategic social listening programs. She received a Ph.D. in Leadership for the Advancement of Learning and Service in Higher Education at Cardinal Stritch University, a master's degree in educational policy and leadership from Marquette University, and a bachelor's degree in interpersonal communication from the University of Wisconsin-Stevens Point.
Guest Social:
LinkedIn
X/Twitter
Website
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
Hosts Mallory and Seth examine the critical state of liberal arts education in America and the challenges facing liberal arts programs, including declining enrollments and financial pressures. Mallory and Seth passionately advocate for a rebranding of the liberal arts to highlight their enduring value in fostering critical thinking, creativity, and adaptability in an uncertain future.
Episode Highlights:* Enrollify's success in audience growth and the search for a new marketing manager to propel the brand further, plus innovative hiring strategies that encourage creativity and ensure candidates' attention to detail. * The pressing challenges faced by liberal arts programs, including significant declines in enrollment and faculty positions. * The potential of liberal arts education in developing versatile, critical thinkers capable of navigating rapid technological advancements and changing job markets. * The crucial role of marketing and communication professionals in rebranding liberal arts to highlight their contemporary relevance and value.
This episode not only underscores the urgent need to reevaluate and refresh the perception of liberal arts education but also celebrates the adaptability and critical thinking skills it cultivates, advocating for a balanced approach to preparing students for the future workforce.
https://www.chronicle.com/article/the-gutting-of-the-liberal-arts
https://www.chronicle.com/article/humanities-on-the-cutting-room-floor
https://www.chronicle.com/article/heres-what-happened-after-3-colleges-announced-cuts-to-the-liberal-arts
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In Part 4 of this Pulse Check on Acquisitions and Mergers in Higher Education, guest host Kin Sejpal is joined by President Ian Mortimer as he delves into important considerations for exploring M&A strategies and innovative, alternative pathways for success. In this episode you will learn about:
- Reasons why certain mergers don’t pan out
- The tradeoff of balancing rational and emotional facets of mergers.
- Options such as leveraging shared resources to navigate merger complexities.
- The need to explore alternative and innovative educational models.
Guest Name: Dr. Ian Mortimer
Guest Social: https://www.linkedin.com/in/mortimerian/
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In this special episode of Higher Ed Pulse, Mallory sits down with Ardis Kadiu, CEO and Founder of Element451 and co-host of the Generation AI podcast on Enrollify. Together, they discuss two new AI innovations — Bolt Assistants and Bolt Search.
- Bolt AI Assistants become an indispensable member of your team.They offer students tailored support while amplifying staff performance through sophisticated tools and insights, aiming to boost productivity and streamline day-to-day tasks. Tell Bolt what you need and every challenge becomes manageable.
- Bolt Search is a game changer for navigating .edu websites. It uses smart AI to answer user questions directly. It doesn't just stop at text; it shows you videos and images that match what the user is looking for. Gone are the days of battling for homepage real estate!
Key Takeaways:
- AI literacy among higher education leaders is crucial for successful AI adoption and its positive impact on ROI.
- The progression from basic chatbots to advanced AI assistants that can handle diverse tasks, offering personalized student interactions and boosting administrative efficiency.
- Predictions for 2024 and beyond, with a quickly widening gap between those institutions who implement and integrate AI versus those who don’t.
Let's keep the conversation going! If you're heading to San Diego for the ASU GSV AIR Show or Summit, reach out to us. We're excited to connect, share ideas, and explore the future of higher education together.
Related Links:
Generation AI Podcast: https://podcasts.enrollify.org/generation-ai-podcast?hsLang=en
Actionable AI 5-Part Webinar Series: https://element451.com/actionable-ai-webinar-series-recordings
Definitive Guide to AI: https://element451.com/ai-guide-for-higher-ed
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
Mallory and Seth celebrate National Community College Month by diving deep into the challenges and opportunities faced by community college students, especially when it comes to transferring to four-year institutions. With a focus on cultivating skills for the future, they unpack the concerning data around transfer rates and completion rates, and explore strategies to improve outcomes for these learners. Whether it's rethinking recruitment or embracing vocational training, this conversation is a must-listen for those committed to the success of community college students.
Key Takeaways:* Over 80% of community college students aim to transfer to four-year colleges, yet only about a third make the leap, and fewer than half of those complete their bachelor's degrees. * Successful community college recruitment strategies prioritize personal outreach and partnerships over traditional marketing tactics. * Mallory highlights the importance of high-touch methodologies to support non-traditional students through the transfer process, addressing financial and time constraints. * Vocational training and apprenticeship programs are gaining traction as valuable alternatives to traditional four-year degrees, promising a renaissance in skills-based education.
Related Links:https://nscresearchcenter.org/transfer-and-progress/
https://www.chronicle.com/featured/student-success/transfer-students
https://ccrc.tc.columbia.edu/publications/Tracking-Transfer-Community-College-and-Four-Year-Institutional-Effectiveness-in-Broadening-Bachelors-Degree-Attainment.html
https://www.wsj.com/lifestyle/careers/gen-z-trades-jobs-plumbing-welding-a76b5e43
https://podcasts.enrollify.org/higher-ed-geek/episode-223-the-future-of-work-apprenticeships-as-a-pathway-to-prosperity
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In Part 3 of our latest Pulse Check series on Mergers and Acquisitions in Higher Ed, guest Robin Johnson provides applicable advice on managing change during an M&A process. Listeners will learn about:
- The four stages of processing change
- The integration of different teams and cultures
- Dealing with the uncertainty that comes with M&A
- Being an effective leader and manager through the process
Guest Name: Dr. Robin Johnson
Guest Social:
linkedin.com/in/doctarob
https://twitter.com/Docta_Rob
Guest Website: https://www.designorgsolns.com
Guest E-book: Blended: A Leader’ Guide to Managing Change During Post M&A Integrations
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In this April Fools' Day special of Higher Ed Pulse, Mallory and Seth explore the transformative potential of AI, the challenges of integrating it into educational settings, and the ethical considerations that come with its use. From AI-driven chatbots enhancing student engagement to the pitfalls of technology missteps, this episode unpacks the balance between leveraging AI's benefits and maintaining the irreplaceable human element in education. But there's the twist—and you’ll have to listen to the end of the episode to find out.
Key Takeaways:* The Potential of AI in Higher Ed: AI can personalize learning experiences, making education more accessible and engaging. * Challenges and Ethical Concerns: Implementing AI comes with hurdles, including budget constraints, the need for technical infrastructure, and ethical dilemmas like data privacy and bias. * The Human Element: Despite AI's advancements, maintaining a human touch in education is crucial for mentoring, teaching, and inspiring students.
Related Links:
https://www.motherjones.com/politics/2023/02/vanderbilt-chatgpt-ai-generated-email-michigan-state-shooting/
https://eab.com/resources/blog/data-analytics-blog/missteps-university-leaders-ai-approach/
https://www.insidehighered.com/opinion/blogs/online-trending-now/2024/01/05/how-will-ai-disrupt-higher-education-2024
https://www.forbes.com/sites/marisagarcia/2024/02/19/what-air-canada-lost-in-remarkable-lying-ai-chatbot-case/?sh=c438d20696f2
https://campustechnology.com/Articles/2024/02/22/Survey-Suggests-Higher-Ed-Institutions-Are-Not-Ready-for-Generative-AI.aspx
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In the second part of our Pulse Check series on Mergers and Acquisitions in Higher Education, guest host Kin Sejpal speaks with Seth Odell, CEO and founder of Kanahoma, to discuss the realm of marketing within higher education M&A, drawing from his firsthand experiences and expertise in leading such endeavors, as well as serving as an advisor for many others.
Listeners can:
- Learn how to navigate the uncharted territory of M&A as higher ed marketers
- Establish their voice and know what marketers should bring to an M&A process - both on the acquiring and acquired sides.
- Understand the importance of marketing audit (i.e., diligence) and what it entails.
- Leverage marketing data and their own expertise to develop a sound transition strategy
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
We're joined by Kevin Renton of Electric Kite and Volt, live from the 2024 CUPRAP conference. Mallory and Kevin talk about running content networks in higher education, with a focus on bringing marketing and enrollment professionals actionable insights and forward-thinking strategies.
Key Takeaways:
- Volt's Origin and Vision: Kevin discusses Volt's transition from an agency blog to a leading marketing magazine and its future content direction.
- Live Conference Coverage and Community Engagement: A discussion on breaking down barriers and offering insights into conferences to those unable to attend.
- Artificial Intelligence in Higher Ed Marketing): The importance of AI safety and policies on campuses to ensure responsible use.
- Enrollify's Growth and Content Expansion: Mallory outlines Enrollify's expansion and new initiatives, including webinars and blogging.
Guest Name: Kevin Renton, Principal, Electric Kite
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In this special episode of the Higher Ed Pulse, Mallory Willsea invites Aaron Blau, VP of Education at Primacy, to talk about all things March Madness. The excitement of March Madness extends beyond just the games, potentially impacting enrollment, marketing, and branding efforts in significant ways. From the visibility boost for lesser-known institutions to the strategies for leveraging athletic success in marketing campaigns, Aaron offers unique insights, blending his passion for college athletics with deep industry knowledge.
Key Takeaways:* March Madness' Impact on Brand Visibility: March Madness offers unparalleled national visibility, particularly for underdog schools that manage to pull off big upsets, significantly impacting their brand recognition and interest levels. But is that impact just a flash-in-the-pan? * Athletics and Enrollment Marketing: Discussion on how athletic success can be leveraged in marketing strategies to enhance enrollment efforts, including connecting athletic content with alumni outcomes and academic achievements. * Future of College Athletics: Aaron shares his predictions on the evolving landscape of college athletics.
Related Links:https://www.insidehighered.com/opinion/blogs/call-action/2024/03/12/how-all-institutions-can-capitalize-march-madness
https://www.insidehighered.com/news/business/revenue-strategies/2024/03/21/betting-big-sports-help-balance-budget
https://www.forbes.com/advisor/education/online-colleges/does-march-madness-performance-drive-college-application-rates/
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
Welcome to the inaugural episode of our Pulse Check series on mergers and acquisitions (M&A) in higher education, where we dive into the fascinating world of institutional partnerships and consolidations. In today's episode, host Kin Sejpal is joined by Kevin Cavanagh, a seasoned expert in the field, who provides us with a bird's-eye view of the M&A landscape. Whether actively involved in an M&A initiative or not, gaining a high-level understanding of this topic will better equip listeners for what may be inevitable for many in the future.
In today’s episode, you can expect to:
- Understand why mergers and acquisitions are becoming more prevalent in higher education and how they serve as strategic responses to sector challenges.
- Learn about the importance of keeping student welfare and educational outcomes at the heart of merger and acquisition strategies.
- Discover the critical role that thorough planning and transparent communication play in the success of M&A processes.
Guest Name: Kevin Cavanagh
Guest Social: https://www.linkedin.com/in/kevin-cavanagh-b4999b2a/
Host Name: Kin Sejpal
Host Social: https://www.linkedin.com/in/kinsejpal/
X (Twitter): @KinSejpal
Threads: @Kinsejpal
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In a special bonus episode recorded live at CUPRAP 2024, Mallory Willsea connects with Paul Redfern, VP for University Communications and Institutional Strategy at St. Lawrence University. They delve into the buzz around AI at the conference, strategies for attracting top talent to remote areas, and the innovative ways St. Lawrence University supports its hybrid workforce. This episode is a must-listen for those curious about the future of work in higher education and the evolving role of the CMO.
Guest Name: Paul Redfern, VP for University Communications and Institutional Strategy, St. Lawrence University and President of CUPRAP
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
After celebrating 100 years of the Wood Family maple production, Seth and Mallory examine the complex world of growing discount rates at private faith-based higher education institutions, revealing the challenges and strategic considerations schools face amid shifting market dynamics. This episode uncovers the realities of financial pressures, the importance of brand positioning between quality and value, and innovative approaches to tuition pricing.
Leave a comment with your takeaways on Enrollify’s LinkedIn post and Seth and Mallory will pick two listeners at random to receive some sweet syrup treats.
Key Takeaways:
- The Rising Discount Dilemma: Growing discount rates are putting pressure on private institutions, forcing a reevaluation of enrollment strategies and financial sustainability.
- Branding and Pricing Strategies: The episode highlights the critical difference between quality and value brands in higher education and how misaligned pricing strategies can dilute brand perception.
- Institutional Examples: Discusses the bold moves by Colby Sawyer College and Lasell University to slash sticker prices to more accurately reflect what students actually pay, potentially setting a precedent for transparent pricing.
- Market Forces and Institutional Responses: Reflections on the broader implications of market forces on higher ed institutions, including the trend of school closures and mergers.
Related Links:
https://www.woodsmaple.com/
https://www.bethel.edu/institutional-data-research/bethel-study/survey-presentations/history/cccu-survey-2022.pdf
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In this special bonus episode of Higher Ed Pulse recorded live at CUPRAP 2024, Mallory Willsea sits down with Voltaire Santos Miran, Executive VP of Creative at Carnegie, to dive deep into the intersection of storytelling and artificial intelligence. Voltaire shares his perspective on AI as a crucial tool in the arsenal of modern storytellers, emphasizing its role in enhancing rather than replacing the human touch in creating compelling narratives. Together, they explore practical tools, strategies, and the philosophical implications of AI in storytelling, offering listeners a fresh outlook on leveraging technology to enrich higher education marketing.
Key Takeaways* AI as a Storytelling Tool: Voltaire stresses that AI should be viewed as a tool to augment human creativity, not a threat or a gimmick. * The Fundamentals of Storytelling: Despite advancements in technology, the core elements of storytelling remain unchanged. Voltaire revisits the timeless structure of storytelling, emphasizing the importance of conflict and the classic Pixar "once upon a time" narrative framework. * Practical AI Tools for Marketers: Voltaire highlights specific AI tools like Jasper for maintaining brand voice and Beautiful.AI for creating engaging presentations. * The Future of AI and Storytelling: The conversation shifts towards a thought-provoking perspective on the relationship between AI and storytelling, suggesting that the future of AI might actually hinge on storytelling itself. * Adapting to Rapid Technological Changes: Both Mallory and Voltaire discuss the fast-paced evolution of technology, advising listeners to stay adaptable and open to changing tools and platforms in their marketing strategies.
Guest Name: Voltaire Santos Miran, Executive VP/Creative, Carnegie
View Voltaire's Keynote Slide Deck: https://drive.google.com/file/d/1YlMqzc69IIp5EH38Uvgp0pYEyUtt8W5t/view?usp=sharing
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
Welcome to our latest Pulse Check - Personalizing Prospective Student Journeys, hosted by Mallory Willsea
In Part 3 of this series, Setting Students Up for Success, Dustin Ramsdell, Community Engagement Lead at Pathify, joins Mallory Willsea to discuss strategies for setting students up for success after they have committed to enroll. They delve into the responsibilities of institutions in preparing students, the significance of effective orientation programs, and the use of digital platforms to streamline the post-admission process. The conversation highlights the importance of personalized, high-tech support to ensure a seamless transition for students, especially those from first-generation backgrounds.
Key Takeaways:
- Importance of orientation and post-admission support for new students.
- Role of digital platforms in simplifying post-enrollment procedures.
- Strategies for engaging and preparing students for their college journey.
- Emphasizing the need for personalized support for first-generation students.
- Discussion on the role of institutions in breaking down silos to foster better student experiences.
This Pulse Check miniseries has been brought to you by Pathify. Gone are the days of clunky interfaces, disjointed systems, and massive (unhelpful) link farms. Centralize all your systems with Pathify so that students see the information that matters to them in a digital experience that actually makes sense. From prospective students through alumni, it’s about time the student experience started looking and acting like a consumer app from this century. Visit Pathify.com for more.
Connect with Dustin Ramsdell - https://www.linkedin.com/in/dustinramsdell/
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
The role of a CMO, especially in the dynamic landscape of higher education, requires a balance between strategic investment, operational agility, and creative problem-solving. In this compelling episode, Mallory and Seth discuss the evolving role of the Chief Marketing Officer (CMO) in higher education. Drawing insights from recent research by SimpsonScarborough, they uncover the stark pressures CMOs face, from budget constraints to the expectation to be all-encompassing leaders. With the landscape of higher education marketing changing rapidly, how can today's CMOs navigate these challenges through strategic innovation and effective resource management?
Key Takeaways:
- Pressure on CMOs: Nearly every CMO feels the burden of leadership expectations with inadequate resources
- The Unicorn CMO: Today's CMOs are expected to be strategic visionaries, operational experts, tech-savvy, and more, amidst resource constraints.
- Networking & Opportunities: A rise in professionals seeking opportunities outside campus roles, highlighting a need for impactful work without barriers.
- Resource Management Over Resource Increase: Emphasizing efficient use of available resources through innovation, especially leveraging AI for productivity.
- Investing in MarTech: The imbalance in higher education budgets, with a call to reallocate towards marketing technology for scalability and efficiency.
- Book Recommendations: Seth and Mallory share some of their favorites.
Related Links:
https://cmo-study.simpsonscarborough.com/?hsCtaTracking=265fc78a-3d5d-4c2e-822e-67008ea93498%7C4d061a2c-1bc4-4b50-8430-d27ca04127a6
https://www.insidehighered.com/opinion/blogs/call-action
Book Recommendation List:
https://www.amazon.com/Buyer-Personas-Customers-Expectations-Strategies/dp/1118961501
https://www.amazon.com/Ten-Types-Innovation-Discipline-Breakthroughs/dp/1118504240
https://www.amazon.com/Buy-Back-Your-Time-Unstuck/dp/059342297X/ref=sr_1_2_sspa?crid[…]2Caps%2C138&sr=8-2-spons&sp_csd=d2lkZ2V0TmFtZT1zcF9hdGY&psc=1
https://www.amazon.com/Shoe-Dog-Phil-Knight/dp/1471178412/ref=sr_1_5?crid=M831Z50FG4[…]s=shoe+dog&qid=1709838153&sprefix=shoe+dog%2Caps%2C137&sr=8-5
https://www.amazon.com/Principles-Life-Work-Ray-Dalio/dp/1501124021/ref=tmm_hrd_swat[…]yQEGj2XKVmNJiKLa-13rrOcyfRmt6jzAEtj_ibo&qid=1709838189&sr=8-1
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
Welcome to our latest Pulse Check - Personalizing Prospective Student Journeys, hosted by Mallory Willsea.
In Part 2 of this series, Creating Community Before College, Dustin Ramsdell, Community Engagement Lead at Pathify, joins Mallory Willsea to explore the critical phase in the student journey post-application but pre-enrollment. They discuss strategies for higher education institutions to build a sense of community with accepted students, emphasizing the importance of engaging digital experiences, personalized interactions, and showcasing campus life. The episode covers how technology, like AI chatbots and digital experience platforms, and human connections can ease student anxieties and assist in making informed decisions.
Key Takeaways:
- Engaging Prospective Students: The importance of engaging students during the decision-making process and providing a compelling option for them to choose your institution.
- Building Community: The role of community in a student's decision, including insights into peer groups, campus life, and student success stories.
- Addressing Key Student Questions: The crucial concerns of students at this stage, such as pricing, resources, and program specifics.
- Role of Technology in Decision-Making: How digital tools enhance the student experience and provide seamless support.
- Importance of Community for Graduate Students: Building community is equally critical for graduate students, with a focus on faculty engagement and peer connections.
This Pulse Check miniseries has been brought to you by Pathify. Gone are the days of clunky interfaces, disjointed systems, and massive (unhelpful) link farms. Centralize all your systems with Pathify so that students see the information that matters to them in a digital experience that actually makes sense. From prospective students through alumni, it’s about time the student experience started looking and acting like a consumer app from this century. Visit Pathify.com for more.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
This episode of The Higher Ed Pulse dives deep into the evolving landscape of standardized testing in higher education, sparked by recent policy reversals at institutions like Dartmouth and Yale. Mallory and Seth discuss the implications of these changes, not just for admissions but also for marketing and recruitment strategies. The conversation covers the potential impact on student diversity, list buying challenges for marketers, and how institutions are navigating these uncertain waters.
Key Takeaways:* Dartmouth's reversal on test-optional policies raises questions about the role of standardized testing in admissions, particularly for marginalized students. * The shift towards test-optional and test-flexible policies among elite institutions might signal a broader trend, with significant implications for admissions strategies across higher education. * The decline in SAT participation and the changing landscape of list buying present new challenges for higher ed marketers, necessitating innovative approaches to student recruitment. * The importance of clear communication with prospective students about admissions requirements and the use of test scores in the decision-making process. * The discussion extends to the broader impacts on marketing strategies, including the shift away from list buying towards digital marketing efforts and the need for institutions to adapt to these changes.
Related Links:https://home.dartmouth.edu/sites/home/files/2024-02/sat-undergrad-admissions.pdf
https://admissions.yale.edu/test-flexible
https://www.edweek.org/teaching-learning/dartmouth-and-yale-are-backtracking-on-test-optional-admissions-why-that-matters/2024/02
https://www.insidehighered.com/news/admissions/traditional-age/2024/02/26/no-emerging-consensus-standardized-test-policies
https://podcasts.enrollify.org/talking-tactics/ep-1-maximize-your-prospect-data-with-a-two-step-rfi-process
Dayana Kibild’s Viral LinkedIn Post: https://www.linkedin.com/feed/update/urn:li:activity:7166088254771965953/
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
Welcome to our latest Pulse Check - Personalizing Prospective Student Journeys, hosted by Mallory Willsea
In Part 1 of this series, Helping Students Make Informed Choices, Dustin Ramsdell, Community Engagement Lead at Pathify, joins Mallory Willsea to discuss the complexities of the college selection process. They discuss the challenges posed by the overwhelming number of options and the noise in higher education marketing. Key insights revolve around the importance of creating a distinctive institutional brand and leveraging digital platforms to personalize the student experience.
Key Takeaways:
- The overwhelming number of options and marketing noise in higher education makes it challenging for students to make informed choices.
- Importance of a distinctive institutional brand to stand out and attract the right students.
- The role of digital experience platforms in personalizing and streamlining the college selection process.
- Behavioral economics and the emotional aspects of student decision-making.
- Future-focused approach: preparing institutions for the evolving landscape of student recruitment.
This Pulse Check miniseries has been brought to you by Pathify. Gone are the days of clunky interfaces, disjointed systems, and massive (unhelpful) link farms. Centralize all your systems with Pathify so that students see the information that matters to them in a digital experience that actually makes sense. From prospective students through alumni, it’s about time the student experience started looking and acting like a consumer app from this century. Visit Pathify.com for more.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In this episode of The Higher Ed Pulse, hosts Mallory and Seth dive deep into OpenAI's latest innovation, Sora, and its groundbreaking implications for video production in higher education marketing. They explore how Sora, an AI capable of generating video from text prompts, might revolutionize content creation, offering both challenges and opportunities for higher ed marketers and video production companies. They ponder the future of personalized video messaging, SEO strategies, and creative campaign testing in the higher education landscape.
Key Takeaways:
- OpenAI's Sora: A new AI model capable of generating up to one-minute videos from text prompts, potentially revolutionizing higher education marketing and video production
- Impact on Video Production: Insights into how Sora could alter traditional video production methods, emphasizing the increasing value of authentic, real student content.
- Staffing and Budget Solutions: Discussing how AI-enabled content creation, like Sora, can address higher education's staffing and budget limitations by augmenting content production capabilities.
- SEO and Personalization Opportunities: Exploring the potential of Sora to enhance SEO strategies with video content and create highly personalized student communications.
- Creative Campaign Testing: The potential for using Sora to pressure test creative campaigns, providing a valuable tool for non-creatives involved in the marketing process.
Related Links:
https://openai.com/sora
https://www.techradar.com/computing/artificial-intelligence/11-mind-blowing-sora-shorts-that-show-why-its-a-chatgpt-moment-for-ai-video
https://www.datacamp.com/blog/openai-announces-sora-text-to-video-generative-ai-is-about-to-go-mainstream
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In the final episode of this Pulse Check series on Graduate Marketing, host Shane Baglini is joined by four of the industries most passionate graduate professionals to discuss all things GEM. This episode provides insights from a director of graduate admissions, a 15 year GEM pro turned agency strategist, graduate marketing pro and a view from the cabinet as we discuss post-COVID graduate marketing and enrollment, current trends, marketing to graduate students and how graduate enrollment is supplementing the undergraduate enrollment cliff.
Guest Names:
Kittie Pain, Director of Graduate Admissions, Kutztown University
Marcus Hanscom, Director of Enrollment Marketing, DD Agency
Brett DiMarzo, Director, Graduate Enrollment Digital Strategy, Boston College
Keith Ramsdell, Vice President for Enrollment Management and Marketing, Ashland University
Guest Social Handles:
Kittie Pain:
LinkedIn: https://www.linkedin.com/in/kittiepain/
X (Twitter): https://twitter.com/kittpain
Marcus Hanscom:
LinkedIn: https://www.linkedin.com/in/marcushanscom/
X (Twitter): https://twitter.com/MarcusHanscom
Brett DiMarzo:
LinkedIn: https://www.linkedin.com/in/brett-dimarzo-1a135262/
Keith Ramsdell:
LinkedIn: https://www.linkedin.com/in/keith-ramsdell-06784945/
Kittie Pain Bio: Kittie Pain serves as the director of graduate admissions at Kutztown University of Pennsylvania and has over twenty years of experience in graduate enrollment management (GEM). She holds a bachelor’s degree from McDaniel College and a master’s degree from Drew University. She is a member of the NAGAP Publications and Marketing committees and serves on the McDaniel College Alumni Council.
Marcus Hanscom Bio: A purpose-driven, higher education enrollment management and marketing leader, Marcus Hanscom is the Director of Enrollment Marketing at DD Agency, a full-service digital marketing agency focused on inbound marketing for higher education. Prior to joining DD Agency in October 2023, he worked in progressive roles in enrollment management at Roger Williams University and the University of New Haven, predominantly working with graduate students. He also recently served as a higher education consultant for Dutcher LLC, supporting clients in academic program analysis and development, market research, digital marketing strategy, staffing assessment, and more.
Marcus has presented widely on enrollment management and marketing strategies at national and regional conferences for Academic Impressions, Aslanian Market Research, Carnegie, NAGAP, NEGAP, Stamats, TxGAP, and others, and completed his third term on the NAGAP Board of Directors in 2020. He was awarded the NAGAP Distinguished Service Award in 2023 and is co-host of the official NAGAP podcast, The NAGAP Report. He was the founding president of NEGAP, the New England Association for Graduate Enrollment Management.
Brett DiMarzo Bio: Brett DiMarzo has been in the field of higher education for over 18 years and is currently the Director of Graduate Enrollment Digital Strategy at Boston College. After graduating from his bachelor’s degree program at Stetson University, he initially spent time as part of the management team within the Walt Disney Consumer Products division, enhancing his customer service and leadership skills. Returning to the field of higher education in 2003, he began his professional career in Financial Aid at MGH Institute of Health Professions in Boston, later moving to the Office of Admission as the Assistant Director of Admission. He also spent several years as Associate Director of Graduate Admission at Suffolk University and led the recruitment and admission efforts as Director of Graduate Admission for the School of Nursing and Health Sciences at Simmons University prior to coming to BC. He received his Master of Education degree in Higher Education Administration from Northeastern University in 2011, has served in several positions in the New England chapter of NAGAP, has presented at both national and regional NAGAP conferences, and currently sits on the NAGAP Leadership Cultivation and Elections Committee and the Education Committee.
Keith Ramsdell Bio: Keith Ramsdell serves as Vice President for Enrollment Management and Marketing at Ashland University in Ohio where he provides strategic leadership and vision for undergraduate, graduate, international and online admissions, enrollment operations, financial aid, military and veterans services, marketing and communications. Keith is currently chair of the NAGAP External Relations and Partnerships Committee and a member of the NAGAP Experts Bureau. He has 25 years of progressive leadership experience in higher education and enrollment management, with nearly 15 years focused exclusively on graduate enrollment.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
Mallory and Seth dive deep into the world of Hollywood's advertising strategies and Disney's unique approach to storytelling. With insider insights from HBO MAX and Disney's latest campaigns, they explore how contextually relevant and emotionally charged content can dramatically enhance audience engagement. Listen in for actionable tips on how to apply these big-budget strategies to higher education marketing, making your campaigns more memorable and impactful.
Key Takeaways:
- Contextual Relevance in Advertising: Insights from HBO MAX on the effectiveness of short, upfront ads to improve the viewing experience without interruption. And the importance of making ads contextually relevant and the positive impact on brand awareness and website traffic.
- Disney's "This is Magic" Campaign: A shift in marketing strategy focusing on real, emotive moments captured at Disney parks, moving away from fast-paced excitement to genuine, heartwarming storytelling. The power of using real people and authentic experiences to connect deeply with the audience, and how this approach can be adapted for higher education marketing.
- The Role of Emotion in Marketing: Emphasizing the impact of making viewers feel something significant, drawing on the Maya Angelou quote about people remembering how you made them feel. And strategies for capturing and sharing micro-moments that resonate on an emotional level, whether through high-quality production or simple smartphone videos.
Watch Disney’s “This Is Magic” Campaign: https://www.youtube.com/watch?v=jWyOgXKNCic
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
Ed tech is an ever evolving landscape, and in the case of graduate enrollment managers, one that is difficult to keep up with at times. In this episode, Shane Baglini is joined by Ardis Kadiu, Founder and CEO of Element451, to take a deep dive into the world of CRMs, ed tech and AI in graduate enrollment management. We’ll look at the various options available to GEM professionals, what to look for in your CRM and tech stack, and how AI is changing the GEM game.
Guest Name: Ardis Kadiu, Founder and CEO, Element451
Guest Social:
LinkedIn: https://www.linkedin.com/in/ardis/
X (Twitter): https://twitter.com/ardis
Guest Bio: Ardis Kadiu is the Founder and CEO of Element451. After graduating from NYU with an MS in Digital Media and an MBA, Ardis helped found Spark451, a higher-ed communications company, and began realizing his vision to transform traditional and outdated student recruitment with the tools of the future. With more than 15 years of higher education experience, he designed what is now known as the Element451 student engagement CRM. In 2018, Element451 broke away from Spark451 to focus solely on the business line of developing intelligent, modern CRM solutions for higher education professionals, combining his extensive technology and higher ed experience.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
This episode of Higher Ed Pulse offers a dive deep into the concept of direct admissions in higher education. Our hosts, Mallory and Seth, explore how this approach is reshaping the college application process, with the promise of a simpler and more accessible process, particularly for first-gen and diverse student populations. They dissect the potential impacts, benefits, and challenges of implementing direct admissions strategies at institutions.
Key Takeaways:
- Direct Admissions Explained: Simplifies the college application process by allowing students admission based on predetermined criteria, such as GPA and test scores, without essays or lengthy interviews.
- More Sizzle Than Steak? While it’s celebrated for its potential to streamline the college application process and enhance accessibility, its actual impact on enrollment growth might not meet expectations. They emphasize that direct admissions tend to generate a lot of excitement (the sizzle) but may not substantially change enrollment numbers (the steak).
- Application Volume vs. Enrollment Starts: A critical examination reveals that an increase in application volume, spurred by direct admissions, does not necessarily correlate with an increase in students actually enrolling.
- Direct Admissions as Expensive Lead Gen: The conversation shifts to describe direct admissions as an expensive form of lead generation rather than a surefire enrollment strategy. This viewpoint challenges the perception of direct admissions as an end-to-end solution, instead framing it as the beginning of a longer engagement and conversion process.
- Future Directions and Innovations: The hosts consider how direct admissions could evolve and what it means for higher ed marketing and student engagement strategies.
New York State Direct Admissions Initiative: https://www.insidehighered.com/news/quick-takes/2024/01/11/new-york-state-launches-direct-admission-initiative
NICHE Direct Admissions Outcomes: https://www.niche.com/about/enrollment-insights/niche-direct-admissions-beta-outcomes-data/
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In Part 2 of this Guide to Graduate Marketing in 2024 Pulse Check, Shane Baglini is joined by Charles Whitaker, dean and professor at Northwestern University’s Medill School of Journalism, Media, Integrated Marketing Communications and Danielle Robinson Bell, assistant professor and director of Medill’s Integrated Marketing Communications (IMC) Professional master's program to discuss the graduate student experience. Whitaker and Bell share their unique and varied experience in the graduate landscape, offering both a high level view of the graduate student experience, as well as a deep dive into the motivators, behaviors and expectations of graduate students in 2024.
Guest Names:
Charles Whitaker, dean and professor at Northwestern University Medill School of Journalism, Media, Integrated Marketing Communications
Danielle Bell, assistant professor and director of the Integrated Marketing Communications (IMC) Professional master's program at Northwestern University Medill School of Journalism, Media, Integrated Marketing Communications
Guest Social Handles:
Charles Whitaker LinkedIn: https://www.linkedin.com/in/charles-whitaker-b106b59/
Danielle Bell LinkedIn: https://www.linkedin.com/in/daniellerobinsonbell/
Guest Bio:
Charles Whitaker: Charles Whitaker is dean and professor at Northwestern University Medill School of Journalism, Media, Integrated Marketing Communications. Whitaker, who holds bachelor’s and master’s degrees from Medill, is the first alumnus of the school to serve as dean. Before joining the Medill faculty, Whitaker was a senior editor at Ebony magazine, where he covered a wide range of cultural, social, and political issues and events on four continents, including two U.S. presidential campaigns, and the installation of the first black members of the British Parliament.
Danielle Bell: Danielle Robinson Bell is an assistant professor and director of the Integrated Marketing Communications (IMC) Professional master's program. Bell's area of expertise is strategic communications and its impact on business outcomes for organizations, brands and executives. She specializes in work that advances efforts related to culture, equity, inclusion, women, and BIPOC in the workplace. Bell spent more than 15 years on the agency side of advertising and branding creating integrated marketing campaigns for some of the world's most recognized brands. Prior to joining Medill, she served as a trusted adviser to business leaders on matters related to crisis communications, reputation management, public relations and inclusive communications. She earned her bachelor of science in journalism from Northwestern University Medill School, and here MBA from Northwestern University Kellogg School of Managament.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
Mallory and Seth dive into a new Dentsu Consumer Navigator study on the American Mindset. They explore the potential impact of economic uncertainty on higher education enrollment and the rise of alternative credentials. The conversation then shifts to the Pennsylvania governor’s proposed tuition reduction plan, its implications for different types of institutions, and the need for equitable implementation.
Takeaways:
- Consumer confidence in the economy is declining, despite the stock market performing well.
- Historically, higher education enrollment increases during economic downturns, but this time may be different due to decreased confidence in the value of a college degree.
- Marketers should focus on increasing scholarship opportunities and positioning on value rather than price.
- Pennsylvania Gov. Josh Shapiro recently unveiled a tuition reduction plan for low- and middle-income students. But is the plan fair and will it undercut the cost saving value prop for the state’s community colleges?
Dentsu Reports: https://www.dentsu.com/us/en/navigator
Pennsylvania Higher Ed System Restructuring Plan: https://www.chronicle.com/article/pennsylvanias-governor-seeks-to-consolidate-most-of-its-public-colleges-and-make-them-more-affordable
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
Welcome to our latest Pulse Check - A Guide to Graduate Marketing in 2024, hosted by Shane Baglini.
In Part 1 of this series, Mike McGetrick, Vice President of Creative and Interactive Services at Spark451, joins Shane Baglini to offer a high level overview of graduate marketing in 2024. Mike and Shane dive into the nuances and differences in strategy and tactics when marketing to the graduate audience, the value of a graduate degree in 2024, the graduate student journey and Mike shares trends and an outlook as we approach the demographic cliff.
Guest Name: Mike McGetrick, Vice President, Spark451
Guest Social Handles: LinkedIn: https://www.linkedin.com/in/michaelmcgetrick/
Guest Bio: Mike McGetrick is a marketing communications professional and educator with more than 30 years of experience in the higher education marketing field. Mike leverages cross-disciplinary experience to solve a wide array of challenges for his clients at Spark451. He leads the creative and digital services groups and is the graduate marketing practice lead.
In the course of his career as a marketing agency executive, Mike has worked at numerous New York-based agencies and in the Creative Studio at Disney Television. Mike is also an adjunct professor at NYU, where he teaches digital marketing. Mike has been a host faculty member for the NAGAP executive professional development workshops on interactive marketing. He holds a Bachelor of Arts in English and Studio Art from Brooklyn College and an MSM and MBA from New York University.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In this inaugural episode of the Higher Ed Pulse, co-hosts Mallory Willsea and Seth Odell cover two newsworthy topics from the past week of higher education marketing and enrollment management.
First up, is the traditional college experience over? The hosts discuss how the Kansas Board of Regents allocated $16.5 million so Kansas universities could demolish old buildings to avoid $80 million in repairs. A recent article from Jeff Selingo hones in on the current trend: academic innovation, applying technology in teaching and credentialing and aligning with evolving student preferences and technological advancements.
Then the hosts turn to a viral LinkedIn post from Jaime Hunt. Jaime's reflections offer a thought-provoking perspective on higher education marketing, urging professionals to look beyond conventional metrics and focus on the deeper impact of their work.
Takeaways:
The future of higher education is changing, with a shift towards tech-first education and a focus on microcredentialing.
The criteria for selecting an institution is evolving, with younger generations having different priorities compared to previous generations.
Implementing high-tech solutions in higher education can widen the gap between institutions that can afford them and those that can't.
Higher ed marketers should focus on impact, transformation, and storytelling to make a positive difference in students' lives.
Related Links:
Kansas article: https://kansasreflector.com/2023/12/28/kansas-universities-demolishing-old-buildings-to-save-millions-on-deferred-maintenance/
Chronicle Jeff Selingo article: https://www.chronicle.com/article/the-new-academic-arms-race
Jaime’s LI Post: https://www.linkedin.com/feed/update/urn:li:activity:7155213947330056192/?commentUrn=urn%3Ali%3Acomment%3A(activity%3A7155213947330056192%2C7155587369465729025)&dashCommentUrn=urn%3Ali%3Afsd_comment%3A(7155587369465729025%2Curn%3Ali%3Aactivity%3A7155213947330056192)
Connect with our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, enrollment, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows help higher ed marketers and admissions professionals find their next big idea, and feature a selection of the industry’s best as your hosts. Learn from Bryan Gross, Eddie Francis, Jenny Li Fowler, Allison Turcio, Dayana Kibilds, and so many other of your favorite leaders in higher ed.
Enrollify is made possible by Element451 — the next generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at Element451.com.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
Exciting news! Your beloved Enrollify Podcast has evolved into something even more fantastic. New name, new format, and new hosts!
Introducing Higher Ed Pulse — your weekly spotlight on the latest in higher education marketing and enrollment management.
Join Mallory Willsea, VP of Marketing at Element451, and Seth Odell, Founder and CEO of Kanahoma, as they co-host this 15-minute, weekly news show every Monday morning.
From headline news to social posts, insider insights to industry observations, you can expect every episode to be packed with value, wit, and a hot take (or two!).
Subscribe to receive email updates every Monday morning after the episode goes live, and be sure to follow Enrollify on LinkedIn so you can join in on the conversation post-episode drop!
About your new hosts:
Mallory Willsea serves as VP of Marketing at Element451 —the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Her insights on best practices and new trends are informed by her sector research and more than 15 years of experience. Mallory has held executive leadership roles in ed tech and at agencies spanning customer success, marketing, and business development. Her superpower is building media brands to reach, educate, and inspire forward-thinking higher education leaders.
Seth Odell is widely considered one of the industry's leading enrollment marketing experts. Seth brings over 15 years of education marketing experience at some of our sector's top organizations, including Southern New Hampshire University, UCLA, National University System, and more. Today, he is the Founder and CEO of Kanahoma, the fastest-growing digital marketing agency in higher education.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In this insightful episode of The Enrollify Podcast, Zach chats with Brian Piper, the Director of Content Strategy and Assessment at the University of Rochester, about his intriguing journey as a content marketer. The conversation kicks off with Brian sharing the captivating backstory of how he co-authored a book with renowned content marketing guru Joe Pulizzi.
Known for his innovative approach in an industry not typically associated with cutting-edge content marketing, Brian discusses why he chooses to apply his progressive strategies in the higher education sector. He reflects on his recent content marketing endeavors, highlighting both the successes and the less fruitful experiments. This leads to a discussion about how higher education can enhance its content marketing tactics.
Finally, Brian shares his provocative and forward-looking views on the future of content marketing. This episode is a must-listen for anyone interested in the evolving landscape of content strategy, especially in the context of higher education.
Learn more about Brian here.
Connect with Brian on LinkedIn.
About The Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam-packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Jaime Hunt, Allison Turcio, Dayana Kibilds, Dustin Ramsdell, Ardis Kadiu, JC Bonilla, Mallory Willsea, and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
We are thrilled to announce that Jenny Li Fowler, who is the Director of Social Media Strategy at the Massachusetts Institute of Technology (MIT) and author of a brand new book called “Organic Social Media”, will be joining Enrollify as host of Season 2 of our podcast, Confessions of a Higher Ed Social Media Manager.
Jenny has spent her career working in social and is currently in charge of developing and executing institute-wide social media initiatives for more than 200 departments, labs, and centers. She also manages MIT’s flagship Twitter, Facebook, Instagram, and LinkedIn accounts. Before MIT, she served as Social Media Manager and Web Editor for the Harvard Kennedy School of Government. Jenny is a recurring correspondent for Hubspot's INBOUND and a recognized voice across the social media marketing space.
In this new season, Jenny covers the do's, don'ts, and dynamics of the complex, challenging, and changing social media ecosystem. Together with other higher ed social media managers, she’ll bring on the podcast, she’ll analyze the successes and failures of those in the higher education social space — what went right, what went wrong, and what are the lessons learned. You can also expect novel and actionable steps so you can push past the pitfalls others have faced. No matter if you're on a team of 20 or a team of one, you’re bound to find something of value in this podcast.
Follow the show on Apple Podcasts
Follow the show on Spotify
Subscribe to Email Updates for the Show
About the Show:
Confessions of a Higher Ed Social Media Manager covers the do's, don'ts, and dynamics of the complex and challenging social media ecosystem. We analyze the successes and failures of those in the higher education social space — what went right, what went wrong, and what are the lessons learned. We’ll share actionable steps so you can push past the pitfalls others have faced. No matter if you're on a team of 20 or a team of one, we've got you covered.
Confessions of a Higher Ed Social Media Manager is hosted by Jenny Li Fowler and is a proud member of the Enrollify Podcast Network.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In this episode, Zach sits down with Aaron Blau of Primacy to chat for 10 minutes of hot takes on higher ed marketing. This episode was live recorded at AMA Higher Ed Marketing in Chicago in November 2023. Aaron Blau has over 13 years of work experience in various roles in education, marketing, and business development. Aaron is currently the VP of Education at Primacy.
About The Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam-packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Jaime Hunt, Allison Turcio, Dayana Kibilds, Dustin Ramsdell, Ardis Kadiu, JC Bonilla, Mallory Willsea, and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In this final episode of The Enrollify Podcast in 2023, Gil Rogers from GR7 Marketing, Zach Busekrus of Enrollify, and Mallory Willsea, VP of Marketing at Element451 discuss their hottest takes on what higher ed marketing in 2024 will look like.
Join this trio as they tackle provocative topics like the potential shift away from traditional marketing agencies due to an increase in AI literacy among higher ed marketing teams, the debated decline of video content, and the uncertain future of privacy-first marketing.
Listen to their thoughts on hyper-personalization potentially backfiring on brands, the anticipated rise of non-digital marketing, Gen Alpha's expectations from educational institutions, the role of AI in creative content, and what the creator economy in 2024 will look like.
About The Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam-packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Jaime Hunt, Allison Turcio, Dayana Kibilds, Dustin Ramsdell, Ardis Kadiu, JC Bonilla, Mallory Willsea, and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In this podcast episode of The Enrollify Podcast, recorded Live from AMA, Zach Busekrus sits down with Jenny Li Fowler, the Director of Social Media Strategy at MIT to discuss the future of organic social strategy in higher education.
Jenny shares her experience and insights on organic social media, emphasizing its continued relevance despite perceptions that it's losing ground to paid strategies. She introduces her new book, Organic Social Media: How to Build Flourishing Online Communities, which focuses on transferring knowledge about social media strategy based on her experiences and learnings.
In this episode, Zach and Jenny discuss Jenny's "six M's of social media" - Mission, Message, Management, Medium, Metrics, and Monitoring - and chat about the importance of strategy over tactics in choosing the right channels for social media engagement.
Furthermore, Jenny talks about the "three scroll rule" - a strategy ensuring diversity and representation in MIT's social media content, ensuring that within three scrolls, a follower can see a comprehensive story of the institution.
Finally, the podcast touches on the future of social media, with Jenny predicting a shift towards more "owned spaces" as opposed to "rented spaces" on existing social media platforms. She believes that this shift will provide a safer and more controlled environment for content.
About The Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam-packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Jaime Hunt, Allison Turcio, Dayana Kibilds, Dustin Ramsdell, Ardis Kadiu, JC Bonilla, Mallory Willsea, and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
Introducing Generation AI — the groundbreaking show designed exclusively for higher education professionals who are keen to navigate the dynamic world of Artificial Intelligence. Each episode delves into the most pressing AI topics, breaking down complex concepts into understandable, actionable insights.
In this episode of The Enrollify Podcast, you’ll get a sneak peek of Generation AI’s first episode.
Join hosts Ardis Kadiu and Dr. JC Bonilla as they explore the year’s major milestones in artificial intelligence, their impact on education and work, and the emerging trends in prompt engineering and generative AI. From ChatGPT’s record-breaking user growth to the introduction of GPT-4 and beyond, this episode is your guide to understanding how AI reshaped our world in 2023.
Listen to the first episode and subscribe at https://generationaishow.com/
About The Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam-packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Jaime Hunt, Allison Turcio, Dayana Kibilds, Dustin Ramsdell, Ardis Kadiu, JC Bonilla, Mallory Willsea, and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
Eric is a growth marketing executive with experience bringing several technology companies from launch to successful acquisition, through brand building, performance marketing, and high-touch customer engagement strategies. Eric currently serves as Senior Vice President of Marketing at Fusion Academy, building the world's most personalized schools.
In this episode of The Enrollify Podcast, Eric and Zach discuss marketing leadership lessons that Eric has learned having worked in K-12, B2B, and Higher Education marketing contexts over the last 15 years.
You can connect with Eric on LinkedIn here.
About The Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam-packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Jaime Hunt, Allison Turcio, Dayana Kibilds, Dustin Ramsdell, Terry Flannery, Mallory Willsea, and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In this episode of The Enrollify Podcast, Zach Busekrus sits down with Joseph Master and Jamie Ceman (AMA Higher Ed's Marketer of the Year) from RW Jones Agency for a discussion on the future of branding in higher education. This episode was live recorded at the 2023 AMA Symposium for the Marketing of Higher Education in Chicago, Illinois.
About The Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam-packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Jaime Hunt, Allison Turcio, Dayana Kibilds, Dustin Ramsdell, Terry Flannery, Mallory Willsea, and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In this episode of The Enrollify Podcast, Zach Busekrus is joined by Devin Purgason, Executive Director of Marketing at Forsyth Technical Community College, for a discussion on leveraging Generative AI tools to work smarter and not harder. This episode was live recorded at the 2023 AMA Symposium for the Marketing of Higher Education.
About the Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam-packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Jaime Hunt, Allison Turcio, Dayana Kibilds, Dustin Ramsdell, Terry Flannery, Mallory Willsea, and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In this episode of The Enrollify Podcast, Zach Busekrus is joined by Katlin Swisher from Campus Sonar and Lisa Baer from Rosalind Franklin University of Medicine and Science, for a discussion on the importance of social listening in higher education. This episode was live recorded at the 2023 AMA Symposium for the Marketing of Higher Education.
About the Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam-packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Jaime Hunt, Allison Turcio, Dayana Kibilds, Dustin Ramsdell, Terry Flannery, Mallory Willsea, and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In this episode of The Enrollify Podcast, Zach sits down with Shamell Forbes, Campus Partner Associate at Campus Sonar, whose unconventional journey into higher education sales is as inspiring as it is insightful. Shamell candidly shares his transition from social services to higher ed, driven by a combination of necessity and a passion for change. His story is a vivid illustration of adaptability and the pursuit of new opportunities, resonating deeply with themes of innovation and personal growth.
As we delve deeper, Shamell opens up about his initial encounters with the complex world of higher education, shedding light on the nuanced dynamics of sales in this unique sector. His approach blends humor and authenticity, revealing how genuine connections and social media savvy can transform professional relationships and drive success.
Listeners will be particularly intrigued by Shamell's experiences with Unibuddy, a UK-based company venturing into the US market. His perspectives offer a rare glimpse into the contrasts and challenges of navigating different educational landscapes, highlighting the importance of flexibility and strategic thinking.
Throughout the episode, Shamell's enthusiasm for higher education shines through. He passionately discusses the potential for innovation within the sector, advocating for a more entrepreneurial mindset among professionals. His journey is not just a story of career transition but a testament to the transformative power of embracing new challenges and redefining success in the evolving landscape of higher education.
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In this episode of The Enrollify Podcast, Zach sits down with Bart Caylor, Founder of Caylor Solutions — an education marketing agency in Indianapolis, Indiana.
Bart is one of the most respected and consistent voices in the higher education marketing and enrollment management circles. In this episode, Zach and Bart discuss the importance of AI literacy in higher education and how marketers and admissions professionals can leverage generative AI tools to attract the next generations of students more efficiently and effectively.
To learn more about Bart’s work, be sure to check out Caylor Solutions. And, if you’re not already subscribed, have a listen to his weekly podcast, The Higher Ed Marketer, wherever you get your podcasts.
About the Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam-packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Jaime Hunt, Allison Turcio, Corynn Myers, Dustin Ramsdell, Terry Flannery, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In this episode, Zach is joined by Ardis Kadiu, Founder and CEO of Element451 for a conversation on the most important takeaways for higher education marketers and admissions professionals from OpenAI's first-ever DevDay.
Coming to AMA in Chicago next week? We're hosting a happy hour and would love to see you there!
About the Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam-packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Jaime Hunt, Allison Turcio, Corynn Myers, Dustin Ramsdell, Terry Flannery, Jaime Gleason and many more.
Learn more aboutThe Enrollify Podcast Networkat podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In this episode of The Enrollify Podcast, you’ll meet Kurt Allen, Vice President for Marketing and Communications at Notre Dame de Namur in Belmont, California — an institution founded in 1851 that became the first college for women in California and the first Catholic University to offer women a chance to earn a bachelor’s degree.
In 2021 Notre Dame de Namur University closed its undergraduate programs, but many mistakenly thought this meant that this institution, a pillar of the community founded by the Sisters of Notre Dame de Namur, had closed its doors completely.
However, Notre Dame de Namur University wants Belmont and the surrounding regions to know that it is here to stay.
In this episode, Kurt shares how he and the leadership at NDNU navigated through this trying transition, how they’ve shifted their branding, marketing, and recruitment efforts to focus solely on graduate education, and how they’ve grown enrollment just two years after making such a pivotal decision.
Coming to AMA in Chicago next week? We're hosting a happy hour and would love to see you there!
About the Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam-packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Jaime Hunt, Allison Turcio, Corynn Myers, Dustin Ramsdell, Terry Flannery, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In this episode of The Enrollify Podcast, Zach takes the hot seat and is interviewed by Mallory Willsea of Element451. Zach unveils the exciting next chapter of Enrollify's story! You're not going to want to miss this one, folks!
Coming to AMA in Chicago next week? We're hosting a happy hour and would love to see you there!
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In this episode conversation, Zach chats with John Azoni, Founder and CEO of Unvelid — a video production agency serving higher education — and host of Higher Ed Storytelling University — about what marketers get wrong when it comes to storytelling.
Zach and John discuss:
- Why marketing and storytelling are not necessarily two sides of the same coin
- How to set up an interview environment that is conducive to capturing great content
- Things you should never ask in an interview
- Why higher ed marketers should care about creating Instagrammable moments
- What higher ed marketers can learn from Love is Blind
- And so much more!
If you’re not already following John on LinkedIn, you can do so here. Also, learn more about his offerings for schools large and small here.
This Episode is Sponsored by Pathify
Meet Pathify — an innovative higher ed engagement hub that puts students at the center of their college journey. Pathify sits at the center of your school’s digital ecosystem, becoming the single, user experience interface tying together all systems, content, and communications. Their engagement hub elevates the information that matters most and pushes systems like the SIS behind the scenes where they belong, making it simpler for students to discover and engage with the opportunities your institution provides at every step of their higher ed journey, from prospect to alumni. What’s even better, Pathify has a mobile experience that provides 100% parity with the responsive web app, so your campus app is always in sync. Pathify is a platform that EVERY stakeholder on campus — from marketing, to admissions, to student affairs, to IT, etc., — can get equally excited about. Learn more about how Pathify is uniting strategic units across campus and bettering the entire student experience by visiting Pathify.com
About the Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Jaime Hunt, Allison Turcio, Corynn Myers, Dustin Ramsdell, Terry Flannery, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In this exciting conversation, Zach chats with Kyle Campbell, Founder and CEO of Education Marketer, about why marketing campaigns no longer matter and what student recruitment in a post social media world might look like.
Zach and Kyle also riff on:
- The pros of LinkedIn’s algorithm as opposed to those of other social networks
- Why higher ed should invest more in long-form content
- How to think differently about telling student stories
- What higher ed marketers can learn from influencers about email marketing
- And so much more!
If you’re not already following Kyle on LinkedIn, you can do so here. Also, learn more about his offerings for schools large and small here.
This Episode is Sponsored by Pathify
Meet Pathify — an innovative higher ed engagement hub that puts students at the center of their college journey. Pathify sits at the center of your school’s digital ecosystem, becoming the single, user experience interface tying together all systems, content, and communications.Their engagement hub elevates the information that matters most and pushes systems like the SIS behind the scenes where they belong, making it simpler for students to discover and engage with the opportunities your institution provides at every step of their higher ed journey, from prospect to alumni. What’s even better, Pathify has a mobile experience that provides 100% parity with the responsive web app, so your campus app is always in sync. Pathify is a platform that EVERY stakeholder on campus — from marketing, to admissions, to student affairs, to IT, etc., — can get equally excited about. Learn more about how Pathify is uniting strategic units across campus and bettering the entire student experience by visiting Pathify.com
About the Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like otherEnrollifyshows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Jaime Hunt, Allison Turcio, Corynn Myers, Dustin Ramsdell, Terry Flannery, Jaime Gleason and many more.
Learn more aboutThe Enrollify Podcast Networkat podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
Welcome to “How to Market an Online Graduate Program” a special 4-part podcast series brought to you by Enrollify and our friends at Archer Education.
Over the course of this series we’ll unpack everything you need to know to properly design a go-to-market strategy for your new online grad program and what the first few years of marketing and growing your program should look like.
We’ll dive deep into where, when, and how to use paid search and paid social effectively, how you should think through appropriately balancing paid and organic efforts in Years 1 and 2 vs Years 3 and 4 post-launch, what positioning strategies you should test, how to properly leverage the personal brands of faculty and staff members, and so much more.
This series is made possible thanks to our friends at Archer — Archer is an education technology company dedicated to personalizing student recruitment.
If you want to learn more about how Archer might be able to help your institution get more bang for your marketing and admission buck, head on over to ArcherEdu.com and tell them that your friends at Enrollify sent you their way.
In Episode 4 of How to Market an Online Graduate Program you’ll meet Ray Martinez, Vice President of SEO and Nici Sandberg, Senior Director of Creative & Content at Archer Education.
Ray, Nici and I discuss:
- How schools can ensure continuous program improvement and innovation beyond the initial three-year marketing period
- How schools should evaluate their marketing strategy in relation to current market trends and competition
- How can schools leverage the data accumulated over the last three years to inform other program growth strategies
- Hot takes on leveraging faculty for alumni engagement and student recruitment
- And loads more
Check out the rest of this 4-part series!
Ep. 1: Building The Foundation To Ensure Success
Ep. 2: Year Two Marketing Strategies For Online Graduate Programs
Ep. 3: Year Three Marketing Strategies For A New Online Graduate Program
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In this episode you’ll meet Chase Williams, Co-Founder and CEO of Pathify — an innovative higher ed engagement hub that puts students at the center of their college journey.
Zach and Chase discuss why there’s so much friction in university technology stacks and what strategies and tactics can be put into place to reduce that friction and create a more integrated, student-friendly experience.
Chase explains why he believes the future of education technology will be highly integrated and that each department, perhaps each individual, will be able to use the tools they want to accomplish their goals but that each of these systems will be perfectly integrated so as to offer each university stakeholder a beautiful, simple user experience.
Learn more about how Pathify is uniting strategic units across campus and bettering the entire student experience by visiting Pathify.com
This Episode is Sponsored by Pathify
Meet Pathify — an innovative higher ed engagement hub that puts students at the center of their college journey.Pathify sits at the center of your school’s digital ecosystem, becoming the single, user experience interface tying together all systems, content, and communications.Their engagement hub elevates the information that matters most and pushes systems like the SIS behind the scenes where they belong, making it simpler for students to discover and engage with the opportunities your institution provides at every step of their higher ed journey, from prospect to alumni. What’s even better, Pathify has a mobile experience that provides 100% parity with the responsive web app, so your campus app is always in sync. Pathify is a platform that EVERY stakeholder on campus — from marketing, to admissions, to student affairs, to IT, etc., — can get equally excited about. Learn more about how Pathify is uniting strategic units across campus and bettering the entire student experience by visiting Pathify.com
About the Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Jaime Hunt, Allison Turcio, Corynn Myers, Dustin Ramsdell, Terry Flannery, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In this episode, Zach Busekrus sits down with Steve Kerge Co-founder of Spark451 & Jenzabar Vice President, Enrollment Marketing for a wide-ranging conversation on the future of enrollment management, marketing and communications, and higher education as a whole.
For more than 20 years, Steve worked in enrollment management for Adelphi University, NYU Polytechnic, Hofstra University, and NYIT. In fact, his strategic leadership at NYIT helped raise freshman enrollment by as much as 25 percent.
In this conversation, Zach and Steve riff on how the enrollment management and marketing and communications units of the future should be structured, what higher ed can learn from the banking and hospitality industries, and much more.
This Episode is Sponsored by Pathify
Meet Pathify — an innovative higher ed engagement hub that puts students at the center of their college journey. Pathify sits at the center of your school’s digital ecosystem, becoming the single, user experience interface tying together all systems, content, and communications.Their engagement hub elevates the information that matters most and pushes systems like the SIS behind the scenes where they belong, making it simpler for students to discover and engage with the opportunities your institution provides at every step of their higher ed journey, from prospect to alumni. What’s even better, Pathify has a mobile experience that provides 100% parity with the responsive web app, so your campus app is always in sync. Pathify is a platform that EVERY stakeholder on campus — from marketing, to admissions, to student affairs, to IT, etc., — can get equally excited about.Learn more about how Pathify is uniting strategic units across campus and bettering the entire student experience by visiting Pathify.com
About the Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Jaime Hunt, Allison Turcio, Corynn Myers, Dustin Ramsdell, Terry Flannery, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
Welcome to “How to Market an Online Graduate Program” a special 4-part podcast series brought to you by Enrollify and our friends at Archer Education.
Over the course of this series we’ll unpack everything you need to know to properly design a go-to-market strategy for your new online grad program and what the first few years of marketing and growing your program should look like.
We’ll dive deep into where, when, and how to use paid search and paid social effectively, how you should think through appropriately balancing paid and organic efforts in Years 1 and 2 vs Years 3 and 4 post-launch, what positioning strategies you should test, how to properly leverage the personal brands of faculty and staff members, and so much more.
This series is made possible thanks to our friends at Archer — Archer is an education technology company dedicated to personalizing student recruitment.
If you want to learn more about how Archer might be able to help your institution get more bang for your marketing and admission buck, head on over to ArcherEdu.com and tell them that your friends at Enrollify sent you their way.
In Episode 3 of How to Market an Online Graduate Program you’ll meet Caroline Khalili, Vice President of Creative Services, and John Van Fleet, Chief Marketing Officer, at Archer Education.
Caroline, John and I discuss:
- What key metrics and indicators schools should focus on in year 3 and how to make data-driven improvements based on the performance of the marketing program in years 1 and 2
- How schools should evaluate their marketing strategy in relation to current market trends and competition
- How schools can incorporate user-generated content (UGC) to enhance social proof and credibility in their marketing efforts
- And loads more
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In this dynamic conversation, Zach sits down with Jaime Hunt, the Chief Marketing Officer at Old Dominion University in Norfolk, Virginia and the host of Enrollify’s Confessions of a Higher Ed CMO podcast.
Zach and Jaime explore how higher education as an industry is doing at preparing marketers to become CMOs, what marketing as a strategic unit on campus should and should not be held accountable to, and lessons Jaime has learned after interviewing dozens of the industry’s most innovative marketing leaders on her podcast.
This Episode is Sponsored by Pathify
Meet Pathify — an innovative higher ed engagement hub that puts students at the center of their college journey. Pathify sits at the center of your school’s digital ecosystem, becoming the single, user experience interface tying together all systems, content, and communications. Their engagement hub elevates the information that matters most and pushes systems like the SIS behind the scenes where they belong, making it simpler for students to discover and engage with the opportunities your institution provides at every step of their higher ed journey, from prospect to alumni. What’s even better, Pathify has a mobile experience that provides 100% parity with the responsive web app, so your campus app is always in sync. Pathify is a platform that EVERY stakeholder on campus — from marketing, to admissions, to student affairs, to IT, etc., — can get equally excited about. Learn more about how Pathify is uniting strategic units across campus and bettering the entire student experience by visiting Pathify.com
About the Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Jaime Hunt, Allison Turcio, Corynn Myers, Dustin Ramsdell, Terry Flannery, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In this episode, Zach sits down with Ashley Budd, a marketing director at Cornell University, to discuss the past, present, and future of Advancement Marketing in Higher Education.
Ashley revisits the early days of working in marketing and communications and recounts how she had to secure the social handles on Facebook and Instagram for the Rochester Institute of Technology, and also unpacks:
- What it’s like raising money at an Ivy Leage school
- How marketing and communication strategies with alumni and donors need to be reimagined
- Some ideas she has for creating more meaningful relationships with students before they become alumni
- And some hot takes she has on the future of higher ed marketing more generally.
Ashley invites you to connect with her on LinkedIn and to sign up for her popular newsletter, Ashley in your Inbox, at ashleybudd.com.
This Episode is Sponsored by Pathify
Meet Pathify — an innovative higher ed engagement hub that puts students at the center of their college journey. Pathify sits at the center of your school’s digital ecosystem, becoming the single, user experience interface tying together all systems, content, and communications. Their engagement hub elevates the information that matters most and pushes systems like the SIS behind the scenes where they belong, making it simpler for students to discover and engage with the opportunities your institution provides at every step of their higher ed journey, from prospect to alumni. What’s even better, Pathify has a mobile experience that provides 100% parity with the responsive web app, so your campus app is always in sync. Pathify is a platform that EVERY stakeholder on campus — from marketing, to admissions, to student affairs, to IT, etc., — can get equally excited about. Learn more about how Pathify is uniting strategic units across campus and bettering the entire student experience by visiting Pathify.com
About the Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Jaime Hunt, Allison Turcio, Corynn Myers, Dustin Ramsdell, Terry Flannery, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
Welcome to “How to Market an Online Graduate Program” a special 4-part podcast series brought to you by Enrollify and our friends at Archer Education.
Over the course of this series we’ll unpack everything you need to know to properly design a go-to-market strategy for your new online grad program and what the first few years of marketing and growing your program should look like.
We’ll dive deep into where, when, and how to use paid search and paid social effectively, how you should think through appropriately balancing paid and organic efforts in Years 1 and 2 vs Years 3 and 4 post-launch, what positioning strategies you should test, how to properly leverage the personal brands of faculty and staff members, and so much more.
This series is made possible thanks to our friends at Archer — Archer is an education technology company dedicated to personalizing student recruitment.
If you want to learn more about how Archer might be able to help your institution get more bang for your marketing and admission buck, head on over to ArcherEdu.com and tell them that your friends at Enrollify sent you their way.
In Episode 2 of How to Market an Online Graduate Program you’ll meet Clayton Dean, Senior Vice President and Ray Martinez, Vice President of SEO at Archer Education.
Clayton, Ray, and Zach discuss:
- The key questions that schools should ask themselves after the first year of an online grad program’s life in order to evaluate and refine their marketing campaigns in year 2
- How schools can expand their non-branded search presence for their online graduate programs
- How schools can leverage the feedback loop between paid advertising and SEO to improve their marketing efforts for online graduate programs
- And loads more
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
In this episode, Zach sits down with Tony Fraga, CEO of DD Agency, live at DD Agency’s biannual retreat, DevDays, to discuss the future of marketing leadership, trends in higher ed marketing worth paying attention to (and those trends NOT with paying attention to).
Furthermore, the duo discusses what it means to be a disruptor in the context of marketing today, why SEO matters today more than ever before for colleges and universities, and the skillsets Tony believes will be crucial for marketers to attain — or further develop — in the next couple of years.
This episode is brought to you by our friends at DD Agency:
DD Agency is a higher ed-specific marketing technology agency that has conducted countless SEO Audits for colleges and universities across the country.
In these audits, they detail where you currently rank, what you could be ranking for, exactly how copy should be tweaked on website pages, and much more.
If this sounds like something you could benefit from, give those folks a ping and be sure to mention that Enrollify sent you to claim a 10% discount on any of their SEO offerings.
Head on over to enrollify.org/ddaseo, or simply follow the link in the show notes below…that will guarantee you get a 10% discount off of your audit.
About the Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Jaime Hunt, Allison Turcio, Corynn Myers, Dustin Ramsdell, Terry Flannery, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
Connect With Our Co-Hosts:
Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea
Seth Odell
https://www.linkedin.com/in/sethodell/
https://twitter.com/sethodell
About The Enrollify Podcast Network:
The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Connect with Us at the Engage Summit:
Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.
Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can’t wait to see you there!
Welcome to “How to Market an Online Graduate Program” a special 4-part podcast series brought to you by Enrollify and our friends at Archer Education.
Over the course of this series we’ll unpack everything you need to know to properly design a go-to-market strategy for your new online grad program and what the first few years of marketing and growing your program should look like.
We’ll dive deep into where, when, and how to use paid search and paid social effectively, how you should think through appropriately balancing paid and organic efforts in Years 1 and 2 vs Years 3 and 4 post-launch, what positioning strategies you should test, how to properly leverage the personal brands of faculty and staff members, and so much more.
This series is made possible thanks to our friends at Archer — Archer is an education technology company dedicated to personalizing student recruitment.
If you want to learn more about how Archer might be able to help your institution get more bang for your marketing and admission buck, head on over to ArcherEdu.com and tell them that your friends at Enrollify sent you their way.
In Episode 1 of How to Market an Online Graduate Program you’ll meet Angie Mohr SVP of Student Engagement and John Goodwin Senior Managing Director at Archer.
Angie, John, and I discuss:
- What the key differences between marketing in-person graduate programs and online programs are — and how should schools tailor their marketing strategies accordingly
- Why marketing leadership should have a seat at the table during the development of the program itself
- What the balance between paid and organic strategies look like in the initial stages of marketing an online graduate program should look like
- And loads more
In this episode, Zach sits down with Gil Rogers, founder of GR7 Marketing, a higher ed consultancy, to discuss how leaders in higher education marketing can best prepare themselves and their teams for the future of attracting, engaging, and delighting the next generations of students.
In this dynamic conversation, discover what Gil thinks about:
- The future of marketing leadership in higher ed
- The benefits of fractional teams vs. agencies
- The rise of higher ed marketing influencers (as a talent acquisition play)
- His hottest takes on marketing and enrollment strategies right now
You can connect with Gil on LinkedIn!
This Episode is Brought to You By Our Friends at Ologie
In higher education, it’s almost impossible to truly stand out. Ologie gets it. As a branding and marketing agency that focuses on education, they understand that what makes you authentic, is also what makes you distinct.
Ologie offers award-winning creative, smart strategy, innovative thinking, and expert digital marketing. Most of all, they’ll help you connect with your audiences, bring your stakeholders together, and achieve the results that matter most to you.
Want to find out more about how you can build a compelling brand or campaign? Visit ologie.com.
About the Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Jaime Hunt, Allison Turcio, Corynn Myers, Dustin Ramsdell, Terry Flannery, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
About the Episode:
In this episode, Zach sits down with Nate Jorgensen, Senior Director of Strategic Academic Marketing and Communications at Miami University, to chat about why it’s time for higher ed to take more marketing risks.
In this dynamic conversation, discover what Nate thinks higher ed marketers can do to be bolder with their messaging and communications to attract the next generations of right-fit students to their campuses.
Hear what ingredients Nate believes are necessary to craft the perfect student story, why he’s so bullish on student podcasting as an enrollment marketing tactic, and understand how he thinks schools need can reposition their core messages to better resonate with a diverse student body.
This Episode is Brought to You By Our Friends at Ologie
In higher education, it’s almost impossible to truly stand out. Ologie gets it. As a branding and marketing agency that focuses on education, they understand that what makes you authentic, is also what makes you distinct.
Ologie offers award-winning creative, smart strategy, innovative thinking, and expert digital marketing. Most of all, they’ll help you connect with your audiences, bring your stakeholders together, and achieve the results that matter most to you.
Want to find out more about how you can build a compelling brand or campaign? Visit ologie.com.
About the Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Jaime Hunt, Allison Turcio, Corynn Myers, Dustin Ramsdell, Terry Flannery, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
In this episode, live recorded at Element451's Engage Summit, Zach sits down with Petar Djorjevic, Chief Technology Officer at Element451, for a conversation on taking your engagement strategies to the next level with the power of AI.
Petar discusses how AI-driven chatbot solutions are transforming the way higher education institutions engage with students and gives us a behind-the-scenes look at Element451’s BoltBot.
BoltBot, powered by ChatGPT (GPT-4), empowers higher ed marketers and enrollment managers to achieve personalized communications at scale. Discover how Element customers are using BolBot to shift the paradigm from traditional human-first, reactive approaches to digital-first, proactive strategies.
This Episode is Sponsored by our friends at Element451:
Element451 is an advanced student engagement CRM, providing higher ed institutions with a competitive admissions advantage from recruitment to enrollment through the use of AI, student behavior data, and modern marketing automation.
Learn more about Element451
About the Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam-packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Jaime Hunt, Allison Turcio, Day Kibilds, Dustin Ramsdell, Terry Flannery, Jaime Gleason, and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours.
Is your institution not a “fit” for the current direct admission vendor partnership opportunities? Could you have a population of student data that would allow you to create an “in-house” direct admissions program?
In this power episode with Lenell Hahn, Director of Admission at Southeast Missouri State University, discover how she has led her team in leveraging Element451 to automate creating applications for their early college credit student population.
Discover how SEMO used this idea to creatively bring the opportunity to hundreds of students already in their database.
This Episode is Sponsored by our friends at Element451:
Element451 is an advanced student engagement CRM, providing higher ed institutions with a competitive admissions advantage from recruitment to enrollment through the use of AI, student behavior data, and modern marketing automation.
Learn more about Element451
About the Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam-packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Jaime Hunt, Allison Turcio, Day Kibilds, Dustin Ramsdell, Terry Flannery, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours.
In this power episode, join Zach and Jacquelyn Thompson, Ed.D. - Associate Vice President for Enrollment Management, Florida State College at Jacksonville, for a discussion on how to hyper-segment and hyper-personalize the student experience for different student populations.
Jacquelyn shares how she and her team have experimented with an array of communication strategies and tactics across a plethora of audience types to discern the marketing mix that works best for them.
This Episode is Sponsored by our friends at Element451:
Element451 is an advanced student engagement CRM, providing higher ed institutions with a competitive admissions advantage from recruitment to enrollment through the use of AI, student behavior data, and modern marketing automation.
Learn more about Element451
About the Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam-packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Jaime Hunt, Allison Turcio, Day Kibilds, Dustin Ramsdell, Terry Flannery, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours.
When we build a communications calendar for enrollment, we start with: what do we need to tell them? Usually, it’s a long list of facts and accolades about our institutions, and some steps for them to take. We send this information over and over again, hoping for the best.
Yet, how often do we stop and think: what emotions might be coming up for our students this time of year? What else is competing for their attention? What information is actually relevant to them right now?
In this power episode, join Zach and Dayana Kibilds, Strategy Director at Ologie, for a quick conversation about adding empathy to your comms plans — a preview of her incredible session at Element451’s Engage Summit this past June.
This Episode is Sponsored by our friends at Element451:
Element451 is an advanced student engagement CRM, providing higher ed institutions with a competitive admissions advantage from recruitment to enrollment through the use of AI, student behavior data, and modern marketing automation.
Learn more about Element451
About the Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam-packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Jaime Hunt, Allison Turcio, Day Kibilds, Dustin Ramsdell, Terry Flannery, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours.
How do you stand out as a small, private college when you’re competing against a reputable university state system? You obsess over designing an unforgettable student experience — or at least that’s what Allison Turico, AVP of Enrollment and Marketing at Siena College and host of Enrollify’s The Application podcast thinks.
In this episode, which was recorded live from The Engage Summit — a one-of-a-kind educational event hosted by Element451 this past June — Allison unpacks the specific ways she and her team are challenging conventional thinking as it pertains to attracting, engaging, and delighting the next generation of students.
This Episode is Sponsored by our friends at Element451:
Element451 is an advanced student engagement CRM, providing higher ed institutions with a competitive admissions advantage from recruitment to enrollment through the use of AI, student behavior data, and modern marketing automation.
Learn more about Element451
About the Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam-packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Jaime Hunt, Allison Turcio, Day Kibilds, Dustin Ramsdell, Terry Flannery, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
Discover what's new and next in higher ed marketing with the revolution AI is bringing about by streaming this episode featuring Element451's CEO, Ardis Kadiu.
Ardis and Zach discuss the present and future of AI in enrollment marketing and offer practical ideas for how enrollment managers and higher ed marketing professionals can begin to familiarize themselves with agents like ChatGPT and Bard.
This episode was recorded live from The Engage Summit — a one-of-a-kind educational event hosted by Element451 this past June.
This Episode is Sponsored by our friends at Element451:
Element451 is an advanced student engagement CRM, providing higher ed institutions with a competitive admissions advantage from recruitment to enrollment through the use of AI, student behavior data, and modern marketing automation.
Learn more about Element451
About the Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam-packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Jaime Hunt, Allison Turcio, Corynn Myers, Dustin Ramsdell, Terry Flannery, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
In this episode, Zach (Founder of Enrollify) and Joel Goodman (Founder of Bravery) discuss the current state of design in higher education marketing and share ideas for how institutions of all shapes and sizes can “level up” their UX/UI game.
The duo discusses:
- How to convince leadership to invest in great UX/UI
- How to strike the balance between aesthetics and functionality in higher ed websites
- The need for user experience design to extend beyond the digital space into the physical world
- Joel’s framework for “Hospitable Design” and what this means for marketers, admissions officers, and student affairs colleagues alike.
You can learn more about Bravery here and/or connect with Joel Goodman on LinkedIn here.
About the Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Jaime Hunt, Allison Turcio, Corynn Myers, Dustin Ramsdell, Terry Flannery, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
In this engaging and enlightening episode, Zach (Founder of Enrollify) and Pat (Growth Manager at Enrollify) explore why higher education marketers should pay closer attention to the power of podcasts as a dynamic marketing and recruitment channel. With a touch of sophistication and a dash of wit, we dive into the various benefits that podcasting can offer to those in the higher ed industry.
Firstly, we uncover the remarkable potential of podcasts as a platform to showcase thought leadership. By appearing on niche shows, higher ed marketers can establish themselves as industry experts and create a lasting impression on their target audience.
Unlike other ad campaigns and content channels, podcasts allow for long-form content, enabling nuanced discussions that captivate listeners and leave a lasting impact.
But podcasting doesn't stop at marketing—it is also a fantastic networking channel. Zach and Pat explore how higher ed professionals can leverage podcasts to grow their personal brand and expand their network.
Finally, we uncover the art of being a great podcast guest. We discuss the qualities that make an interviewee stand out and provide listeners with valuable tips, tricks, and proactive ideas to impress their interviewers. After all, being a remarkable guest not only enhances personal reputation but also contributes to the overall success of the podcast episode.
So, whether you're a higher ed marketer looking to make your mark or an industry professional seeking to broaden your network, this episode serves up a delicious blend of insights and actionable strategies to help you embrace the power of podcasts.
Tune in and join us on this captivating audio journey to uncover the untapped potential of podcasting in the world of higher education marketing. Remember, the only limit is your imagination... and your microphone!
This Episode is Sponsored by our friends at Element451:
Element451 is an advanced student engagement CRM, providing higher ed institutions with a competitive admissions advantage from recruitment to enrollment through the use of AI, student behavior data, and modern marketing automation.
Register for Element’s Engage Summit
About the Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like otherEnrollifyshows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Jaime Hunt, Allison Turcio, Corynn Myers, Dustin Ramsdell, Terry Flannery, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
In this episode, Zach chats with Dayan Kibilds about her new show, Talking Tactics.
Tell me if this happens to you… any time you read an article, sign up for a webinar, or attend a conference, what you learn is inspiring.
Yet, the strategies and results we see are often so thorough and so resource-intense, we have no idea how we could possibly do the same thing at our own institution.
Here’s the thing… true success in enrollment is a combination of consistent, focused, manageable efforts. And that is what this podcast is all about: Talking Tactics!
In this new Enrollify Network podcast hosted by Dayana (Day) Kibilds, each episode is devoted to a single tactic that moved the needle on any enrollment metric: inquiries, booth visitors, apps started, apps completed, deposits, engagement on email or social, tour registrations, video views, you name it.
The catch? The tactic had to be done with limited resources: either by a single person, a small-but-mighty team, limited time, or without a lot of money.
And because this podcast focuses on single tactics from idea to results, what you hear will feel like something you can immediately go try yourself.
Subscribe to Talking Tactics wherever you get your podcasts.
This Episode is Sponsored by our friends at Element451:
Element451is an advanced student engagement CRM, providing higher ed institutions with a competitive admissions advantage from recruitment to enrollment through the use of AI, student behavior data, and modern marketing automation.
Register for Element’s Engage Summit
About the Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Jaime Hunt, Allison Turcio, Corynn Myers, Dustin Ramsdell, Terry Flannery, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
Register for Element’s Engage Summit
In this episode, Zach and Mallory discuss the importance of prompt engineering in higher education. They argue that prompt engineering is a valuable skill that can help higher education professionals save time and improve their content. They also discuss the challenges of prompt engineering and offer tips for how to get started.
Prompt engineering is the process of creating prompts that are clear, concise, and effective. A good prompt will provide enough information for a language model to generate high-quality content, but it will also be specific enough to prevent the model from generating irrelevant or nonsensical content.
There are many challenges to prompt engineering. One challenge is that language models are constantly learning and evolving. This means that the prompts that work well today may not work as well tomorrow. Another challenge is that language models can be sensitive to the nuances of language. This means that a small change in a prompt can have a big impact on the output of the model.
Despite the challenges, prompt engineering is a valuable skill that can be used to improve the content of higher education institutions. By learning how to create effective prompts, higher education professionals can save time and improve the quality of their content.
Here are some additional details from the podcast episode:
- Zach and Mallory discuss the benefits of using prompt engineering in higher education. They argue that prompt engineering can help higher education professionals save time, improve their content, and reach a wider audience.
- They also discuss the challenges of prompt engineering and offer tips for how to get started. They recommend starting with simple prompts and gradually increasing the complexity of your prompts as you gain experience.
- They also recommend using a variety of language models to find the one that works best for you.
About the Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Jaime Hunt, Allison Turcio, Corynn Myers, Dustin Ramsdell, Terry Flannery, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
In this episode, Zach chats with Eddie Francis about his new show, I Wanna Work There!
No matter the institution, company, or organization, everyone wants to find the best talent, and everyone wants to keep their best talent. Higher education is no different.
Eddie Francis has worked in both talent acquisition and higher ed marketing. On this podcast, he explores ways to create a great experience for faculty and staff on your campus. Because, in education, a great employee experience equals a great student experience. And who doesn’t want that?
You can expect to experience honest conversation, get insights from experts, and hear success stories from campuses every other week.
Eddie's goal for this show? To help inspire higher ed leaders to create a culture that will make the people say, “I Wanna Work There!”
You can subscribe to I Wanna Work There! here or wherever you get your podcasts. The first episode is live now!
About the Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Jaime Hunt, Allison Turcio, Corynn Myers, Dustin Ramsdell, Terry Flannery, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
Looking for insights on how higher education can better leverage their students as content creators? Look no further than this podcast episode featuring Dan Sanchez, the Director of Inbound Marketing at Element451.
In Episode 152 of The Enrollify Podcast, Zach and Dan discuss the evolution of content marketing and how it applies to the world of higher education. He shares strategies for schools to maximize their students' potential as creators and even speculates on what might happen if colleges started recruiting creators like they do athletes.
But the conversation doesn't stop there. Dan also dives into the future of content marketing and how generative AI will revolutionize the industry. This is a must-listen for enrollment managers and anyone in the higher education space looking to stay ahead of the curve.
Whether you're a seasoned marketer or just getting started, this podcast is packed with valuable insights and actionable takeaways. Don't miss out on the chance to learn from Dan's expertise and stay ahead of the competition.
About the Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Jaime Hunt, Allison Turcio, Corynn Myers, Dustin Ramsdell, Terry Flannery, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
Before every episode, Mickey and Shane discuss topics and agree on what they want to discuss during their time. This week, all hell breaks loose…
The agreed-upon topic was turning students into influencers for your institution, but the conversation immediately diverted to reporting, the tools needed to truly report well, and what the action items are for schools looking to increase automation and data without spending thousands of additional hours.
About the Enrollify Podcast Network
Fanatical Fridays is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam-packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional. Our shows feature a selection of the industry’s best as your hosts. Learn from Jeremy Tiers, Zach Busekrus, Jaime Hunt, Corynn Myers, Jamie Gleason, and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
In Episode 151 of the Enrollify Podcast, Zach Busekrus interviews Shane Baglini, Director of Marketing at Muhlenberg College.
Shane shared some remarkably valuable insights around the state of graduate program marketing including and shared details about how he and his team are differentiating their spend and communications strategy.
Shane discusses why Muhlenberg College decided to fire their agency and bring their digital marketing efforts in-house, how Muhlenberg College uses keyword research to inform the positioning of their graduate programs (even when they can't change the name of the program itself), and how Muhlenberg College differentiates itself in a crowded graduate school market.
About the Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Jaime Hunt, Allison Turcio, Corynn Myers, Dustin Ramsdell, Terry Flannery, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
Unless you’ve been living under a rock you have probably heard of ChatGPT. It’s a generative AI tool that allows you to quickly access human-like conversations with a tool that knows everything on the web.
Mickey and Shane dive into how this tool can be used to make you more efficient and also highlight some of the ways it should NOT be used. If you’re strapped for time, this 30-minute episode is sure to get you much more than that in return while also adding to the creativity infused in your work.
Mickey's ChatGPT Essay Response From This Episode
When I think of someone who has truly lived life to the fullest, Mickey Baines immediately comes to mind. I first met Mickey when I was a sophomore in high school, and he was already a legend on our campus. He was the kind of person who could make anyone laugh, and he was always up for an adventure.
Mickey was born with a rare genetic condition that left him with a shortened lifespan, but he refused to let that hold him back. Instead, he lived every day as if it were his last. He traveled the world, tried every kind of food imaginable, and even learned how to skydive. Watching him live his life so fearlessly inspired me to do the same.
One of my favorite memories of Mickey is from our senior year of high school. Our school was holding a talent show, and Mickey decided to participate. He got up on stage and started singing a song, but halfway through, he suddenly stopped and shouted, "Wait, this is terrible!" Then he ripped off his shirt to reveal a Superman costume underneath and started dancing to "I Will Survive." The entire audience was in hysterics, and I remember thinking that I had never seen anyone so fearless.
Mickey passed away shortly after we graduated from high school, but his memory has stayed with me all these years. Whenever I'm faced with a difficult decision or a scary situation, I think of Mickey and how he would have approached it. He lived his life with such warmth and sincerity, and I strive to do the same.
In many ways, I feel that I owe it to Mickey to make the most of my own life. That's why I'm applying to your college. I want to continue to learn and grow, and I know that your school will provide me with the opportunities to do just that. I also believe that I can contribute to your community in meaningful ways, just as Mickey did for our high school.
In closing, I'll leave you with one of Mickey's favorite jokes: Why did the tomato turn red? Because it saw the salad dressing! I know that Mickey would have loved to share that one with you. Thank you for considering my application, and I hope to hear from you soon.
About the Enrollify Podcast Network
Fanatical Fridays is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional. Our shows feature a selection of the industry’s best as your hosts. Learn from Jeremy Tiers, Zach Busekrus, Jaime Hunt, Corynn Myers, Jamie Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
In this episode you’ll meet Troy Brown — Vice President, Director of Recruitment, Enrollment & Marketing at University of West Los Angeles.
Troy Brown is a Los Angeles native and was awarded a tuition scholarship to play basketball at the prestigious Moorehouse College in Atlanta, Georgia where he received a Bachelor of Arts degree in Marketing.
In the episode of The Enrollify Podcast Zach and Troy discuss how niche colleges can use the power of multi-sensory marketing to create truly unique marketing, recruitment, and student life experiences.
Troy also shares vulnerably about a car accident that changed his life forever…and how this experience led him to pursue a career in higher education leadership.
Tune in to hear Troy’s inspiring story and garner fresh ideas for how to differentiate the digital and physical expressions of your school’s unique value proposition.
This episode is brought to you by our friends at DD Agency:
DD Agency is a higher ed-specific marketing technology agency that has conducted countless SEO Audits for colleges and universities across the country.
In these audits, they detail where you currently rank, what you could be ranking for, exactly how copy should be tweaked on website pages, and much more.
If this sounds like something you could benefit from, give those folks a ping and be sure to mention that Enrollify sent you to claim a 10% discount on any of their SEO offerings.
Head on over to enrollify.org/ddaseo, or simply follow the link in the show notes below…that will guarantee you get a 10% discount off of your audit.
About the Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Jaime Hunt, Allison Turcio, Corynn Myers, Dustin Ramsdell, Terry Flannery, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
Welcome to The Higher Ed Marketer’s Guide to ChatGPT and Generative AI — a special 4-part podcast series brought to you by Enrollify and Element451 and hosted by Ardis Kadiu, Founder and CEO of Element451 and yours truly, Zach Busekrus from Enrollify.
Over the next four weeks, we’re taking a deep dive into the past, present, and future of the role that Artificial Intelligence plays in higher education marketing and student recruitment.
In Episode 4, Ardis and Zach are joined by Element’s Chief Technology Officer, Petar Djordjevic for a conversation on how Element is using AI to build one of the industry’s most powerful and user-friendly CRMs on the market.
Learn more about Element451 here.
Register for the Engage Summit here.
Stream Episodes 1, 2, and 3 of
The Higher Ed Marketer’s Guide to ChatGPT and Generative AI series here.
About the Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Jaime Hunt, Allison Turcio, Corynn Myers, Dustin Ramsdell, Terry Flannery, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
Welcome to The Higher Ed Marketer’s Guide to ChatGPT and Generative AI — a special 4-part podcast series brought to you by Enrollify and Element451 and hosted by Ardis Kadiu, Founder and CEO of Element451 and yours truly, Zach Busekrus from Enrollify.
Over the next four weeks, we’re taking a deep dive into the past, present, and future of the role that Artificial Intelligence plays in higher education marketing and student recruitment.
In Episode 3, Ardis and Zach are joined by JC Bonilla, Element451 Board Member and the Chief Data Officer at Vayner Media, for a conversation on:
- How we got to ChatGPT — a brief history of AI
- How the leading advertising agencies are leveraging ChatGPT and AI to redefine personalized communications
- What higher ed marketers can do today to increase output efficiency thanks to AI
- And much more!
Learn more about Element451 here.
Register for the Engage Summit here.
Stream Episodes 1 and 2 of The Higher Ed Marketer’s Guide to ChatGPT and Generative AI series here.
About the Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like otherEnrollifyshows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Jaime Hunt, Allison Turcio, Corynn Myers, Dustin Ramsdell, Terry Flannery, Jaime Gleason and many more.
Learn more aboutThe Enrollify Podcast Networkat podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
Video. Video. Video. You’ve heard it plenty and will likely keep hearing about it for quite some time. In this episode of Fanatical Fridays, Mickey and Shane explore how to first get started with video and ensure that you’re getting the most bang for your buck.
Whether it’s your first time thinking about producing a video or you’re a seasoned vet, there’s plenty in this episode to help you grow and expand your offerings.
About the Enrollify Podcast Network
Fanatical Fridays is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional. Our shows feature a selection of the industry’s best as your hosts. Learn from Jeremy Tiers, Zach Busekrus, Jaime Hunt, Corynn Myers, Jamie Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
Welcome to The Higher Ed Marketer’s Guide to ChatGPT and Generative AI — a special 4-part podcast series brought to you by Enrollify and Element451 and hosted by Ardis Kadiu, Founder and CEO of Element451 and yours truly, Zach Busekrus from Enrollify.
Over the next four weeks, we’re taking a deep dive into the past, present, and future of the role that Artificial Intelligence plays in higher education marketing and student recruitment.
In Episode 2, Ardis and Zach use ChatGPT in real time to brainstorm marketing and admissions campaign ideas for colleges and universities. You’ll learn:
- How to craft a great prompt for ChatGPT
- How ChatGPT be used to increase digital advertising performance
- How ChatGPT be used to increase opens and clicks for your event marketing emails
- How ChatGPT be leveraged during a group brainstorm
- How to train ChatGPT to get you what you need
- And much more!
Learn more about Element451 here.
Register for the Engage Summit here.
Stream Episode 1 of The Higher Ed Marketer’s Guide to ChatGPT and Generative AI series here.
About the Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Jaime Hunt, Allison Turcio, Corynn Myers, Dustin Ramsdell, Terry Flannery, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
Welcome to The Higher Ed Marketer’s Guide to ChatGPT and Generative AI — a special podcast series brought to you by Enrollify and Element451 and hosted by Ardis Kadiu, Founder and CEO of Element451 and yours truly, Zach Busekrus from Enrollify.
Over the next four weeks, we’re taking a deep dive into the past, present, and future of the role that Artificial Intelligence plays in higher education marketing and student recruitment.
In Episode 1 you’ll get a crash course on what ChatGPT is and why higher ed marketers and enrollment managers should care about this revolutionary tool. You’ll learn:
- What technology, systems, and behavior that exist in the market today enable a tool like ChatGPT to provide meaningful value
- What is generative AI…is it really just magic and robots? Where is ChatGPT getting its smarts from?
- Why higher ed marketers and enrollment managers care about ChatGPT and the greater ecosystem of AI tools entering mainstream culture
- What the smartest, most progressive institutions do today to begin setting up the necessary frameworks for their teams to leverage the power of AI to be more creative, efficient, and effective in their work
Learn more about Element451 here.
Register for the Engage Summit here.
About the Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Jaime Hunt, Allison Turcio, Corynn Myers, Dustin Ramsdell, Terry Flannery, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
Exciting news! Enrollify is proud to announce the launch of another podcast on our network — Confessions of a Higher Ed Social Media Manager.
This show is hosted by the incredible Callie Goodwin. Callie has worked in higher ed social media for her entire career. Today, she works as a social strategist at ZeeMee, consults with higher ed institutions on their social strategies, and runs her own popular social accounts built around her side hustle, Sparks of Joy (check out her TikTok!).
This show will serve as a creative, uplifting, and inspirational space for anyone who works in social media at a college or university.
Follow and subscribe to the show here or wherever you get your podcasts.
About the Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Jaime Hunt, Allison Turcio, Corynn Myers, Dustin Ramsdell, Terry Flannery, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
Virtual reality is becoming increasingly popular and not just for the uber-tech-savvy crowd – its adoption has increased dramatically in recent years and it’s time you start thinking about how it can be woven into your recruitment and retention strategies.
If you’re wondering how to get started, what types of ways it could be used for prospective and current students, and how it will impact the future of student engagement then tune in to this episode of Fanatical Fridays!
This episode is brought to you by our friends at DD Agency:
DD Agency is a higher ed-specific marketing technology agency that has conducted countless SEO Audits for colleges and universities across the country.
In these audits, they detail where you currently rank, what you could be ranking for, exactly how copy should be tweaked on website pages, and much more.
If this sounds like something you could benefit from, give those folks a ping and be sure to mention that Enrollify sent you to claim a 10% discount on any of their SEO offerings.
Head on over to enrollify.org/ddaseo, or simply follow the link in the show notes below…that will guarantee you get a 10% discount off of your audit.
About the Enrollify Podcast Network
Fanatical Fridays is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional. Our shows feature a selection of the industry’s best as your hosts. Learn from Jeremy Tiers, Zach Busekrus, Jaime Hunt, Corynn Myers, Jamie Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
Buckle up, folks! Enrollify is proud to announce its newest podcast, The Pivot — a show for the enrollment marketer looking for marketing strategies and tactics that don’t take years and bucco bucks to implement.
Join Tony Fraga and Jamie Gleason — marketing scientists at DD Agency — every other week for an engaging conversation on what you and your team can do NOW to impact marketing and enrollment goals.
The Pivot is facilitated by Shane Kehl, Chief Edutainment Officer at Enrollify. Subscribe to The Pivot here or wherever you get your podcasts.
This episode is brought to you by our friends at DD Agency:
DD Agency is a higher ed-specific marketing technology agency that has conducted countless SEO Audits for colleges and universities across the country.
In these audits, they detail where you currently rank, what you could be ranking for, exactly how copy should be tweaked on website pages, and much more.
If this sounds like something you could benefit from, give those folks a ping and be sure to mention that Enrollify sent you to claim a 10% discount on any of their SEO offerings.
Head on over to enrollify.org/ddaseo, or simply follow the link in the show notes below…that will guarantee you get a 10% discount off of your audit.
About the Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Jaime Hunt, Allison Turcio, Corynn Myers, Dustin Ramsdell, Terry Flannery, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
Introducing Season 2 of The Application — an Enrollify Podcast hosted by Allison Turcio.
Allison is the Assistant Vice President for Enrollment and Marketing at Siena College, as well as an Instructor of Marketing at Siena College.
She leads college-wide marketing, market research, and enrollment communications efforts, and also works as a marketing consultant teaching digital and social media marketing courses.
If you're a higher ed marketer or admissions professional looking for:
- Tips, tricks, and industry secrets to optimize student recruitment and enhance the student experience.
- Consumer data and marketing best practices
- Actionable takeaways
Then you're going to want to follow along with Allison each episode as she talks to some of the industry's best and most creative minds.
Subscribe to The Application here or wherever you get your podcasts.
Catch up on Season 1 of The Application, hosted by Corynn Myers, here.
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Zach Busekrus, Jaime Hunt, Corynn Myers, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
Working with vendors is often time a huge value-add to your institution, but that’s really only if you know what you want, what questions you should be asking, and how to measure that vendor support against your larger institutional goals.
If you work with a vendor but find yourself a little “lost” when it comes to strategy, reporting, or optimization, the questions we discuss could help you turn that partnership into one that thrives rather than just exists.
This episode is brought to you by our friends at DD Agency:
DD Agency is a higher ed-specific marketing technology agency that has conducted countless SEO Audits for colleges and universities across the country.
In these audits, they detail where you currently rank, what you could be ranking for, exactly how copy should be tweaked on website pages, and much more.
If this sounds like something you could benefit from, give those folks a ping and be sure to mention that Enrollify sent you to claim a 10% discount on any of their SEO offerings.
Head on over to enrollify.org/ddaseo, or simply follow the link in the show notes below…that will guarantee you get a 10% discount off of your audit.
Fanatical Friday’s is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional. Our shows feature a selection of the industry’s best as your hosts. Learn from Jeremy Tiers, Zach Busekrus, Jaime Hunt, Corynn Myers, Jamie Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
Exciting news! Enrollify has acquired The Higher Ed Geek podcast hosted by the incredible Dustin Ramsdell.
The Higher Ed Geek Podcast explores all of the nuances of higher education with a focus on innovative technology and practices from professionals all across the country.
Follow and subscribe to the show here or wherever you get your podcasts.
Past episodes feature some of the most renowned thinkers, innovators, and leaders in and around higher education. Check out some of the show’s most recent episodes below:
- Episode #174: Will Patch on Digital Enrollment and Marketing Trends in 2023
- Episode #173: Gordon Boyes on Creating Virtual Tours for a University
- Episode #172: Chase Williams with 2022 Reflections and 2023 Predictions
About the Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Jaime Hunt, Allison Turcio, Corynn Myers, Dustin Ramsdell, Terry Flannery, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
Chatbots are sometimes misunderstood – luckily they’re emotionless – but in this episode, Shane and Mickey look to shed light on how to think about, set up, and integrate your chatbot to make it work FOR you.
Whether you’re shopping for different software or looking to optimize your existing bot, this episode is sure to help you make smart, intentional next steps.
Fanatical Fridays is brought to you by Enrollify. Enrollify is where higher ed comes to learn new marketing skills, discover new software and services, network with the best minds, and find their next gig.
You can connect with Shane on LinkedIn or Twitter and Mickey on LinkedIn.
This week’s episode is brought to you by Goodkind.
If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam-packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Jeremy Tiers, Jaime Hunt, Corynn Myers, Jaime Gleason, and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
It’s that time again… Pumpkin Spice Latte season! Everyone loves a good PSL; they’re seasonal, highly coveted, and widely sought after.
Do you have a recruitment campaign that you would consider your Pumpkin Spice Latte? Shane and Mickey break down a few ideas of what your PSL could be, how you could implement it, and even how you could use the materials from that campaign for future marketing efforts throughout the year.
About Fanatical Friday's
Fanatical Fridays is brought to you by Enrollify. Enrollify is where higher ed comes to learn new marketing skills, discover new software and services, network with the best minds, and find their next gig.
You can connect with Shane on LinkedIn or Twitter and Mickey on LinkedIn.
About the Enrollify Podcast Network
If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam-packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Jeremy Tiers, Jaime Hunt, Corynn Myers, Jaime Gleason, and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
The Great Resignation has hit higher ed with full force. Once a month for the next few months, we’ll feature individuals who have left higher ed to work in a higher ed adjacent role (think a marketing agency, edtech company, or consultancy).
In Chapter 3 we feature Natalie Surace — a marketing strategist at VisionPoint Marketing who recently left her job as a Digital Marketing and Communications Manager at the Rochester Institute of Technology.
Connect with Natalie on LinkedIn
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional. Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Zach Busekrus, Jaime Hunt, Corynn Myers, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
The Great Resignation has hit higher ed with full force. Once a month for the next few months, we’ll feature individuals who have left higher ed to work in a higher ed adjacent role (think a marketing agency, edtech company, or consultancy).
In Chapter 2 we feature Stacy Snow — a Principal at Kennedy & Company Education Strategies who recently left her job as the Director of Marketing for Mizzou Online at the University of Missouri.
Connect with Stacy on LinkedIn
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional. Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Zach Busekrus, Jaime Hunt, Corynn Myers, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
This is the fourth and final episode in a special 4-part series between Enrollify and Unibuddy. Join Zach Busekrus, Founder of Enrollify, and Nina Bilimoria Angelo, CMO at Unibuddy, for an extended conversation around the insights garnered from Unibuddy’s latest higher education pulse reports.
Unibuddy surveyed over 1,200 prospective college students about their journey to college and close to 1,000 higher education administrators about how they plan to recruit these students. Access the reports, connect with Nina, and learn more about Unibuddy below.
In this episode, Zach and Nina are also joined by Lauren Black the Director of Recruitment, Communications and Events at Johns Hopkins Bloomberg School of Public Health. You can connect with Lauren on LinkedIn here.
The Next Generation of Student Recruitment (Higher Ed Admin’s Report)
The Gen Z Journey to College (Student Pulse Report)
Connect with Nina
Explore Unibuddy
About the Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional. Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Zach Busekrus, Jaime Hunt, Corynn Myers, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
This is the third episode in a special 4-part series between Enrollify and Unibuddy. Join Zach Busekrus, Founder of Enrollify, and Nina Bilimoria Angelo, CMO at Unibuddy, for an extended conversation around the insights garnered from Unibuddy’s latest higher education pulse reports.
Unibuddy surveyed over 1,200 prospective college students about their journey to college and close to 1,000 higher education administrators about how they plan to recruit these students. Access the reports, connect with Nina, and learn more about Unibuddy below.
The Next Generation of Student Recruitment (Higher Ed Admin’s Report)
The Gen Z Journey to College (Student Pulse Report)
Connect with Nina
Explore Unibuddy
About the Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional. Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Zach Busekrus, Jaime Hunt, Corynn Myers, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
To text or not to text? That is the question. Actually, after some discussion, we decided that it’s not the first question you should be asking yourselves.
Texting is another layer of your recruitment strategy and should be weaved into the fold, not seen as a tactic you need to utilize just because others are. Tune in and see how Shane and Mickey would first approach texting, what the tool must be able to do, and how it can be used to hyper-personalize a prospective student’s journey to enrollment.
Fanatical Fridays is brought to you by Enrollify. Enrollify is where higher ed comes to learn new marketing skills, discover new software and services, network with the best minds, and find their next gig.
You can connect with Shane on LinkedIn or Twitter and Mickey on LinkedIn.
This week’s episode is brought to you by Goodkind.
About the Enrollify Podcast Network
If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam-packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Jeremy Tiers, Jaime Hunt, Corynn Myers, Jaime Gleason, and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
From impacting enrollment, to student success, to annual giving, keeping parents effectively engaged has proven to be critical for colleges and universities looking to better support their institutional goals.
On this week’s episode of The Enrollify Podcast, Zach sits down with Dave Becker, founder and CEO of CampusESP, to discuss how colleges and universities can better incorporate parents into the enrollment marketing mix.
Connect with Dave on LinkedIn
Learn more about CampusESP
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional. Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Zach Busekrus, Jaime Hunt, Corynn Myers, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
In the final installment of the Modern Student, Zach and Jeff take a deep dive into how institutions can reduce the complexity of their digital experience, DXP's , and explore the future of technology in higher ed.
About the Series
The Modern Student is a special podcast series in collaboration with Squiz, exploring how technology is revolutionizing higher ed and engaging students.
Squiz is a technology company that is revolutionizing the way higher ed builds digital experiences for its constituents.
The Modern Student is hosted by Enrollify Founder, Zach Busekrus and Jeff Dillon, a senior consultant at Squiz. This series will explore:
- Ep. 1: How the Modern Student is Shaping the Future of Education
- Ep. 2: How to Find and Engage New Student Populations
- Ep. 3: Why Marketing and IT in Higher Ed Need Each Other to Thrive
- Ep. 4: The Future of Tech in Higher Ed
You can learn more about the incredible work Squiz is doing and explore their client case studies at Squiz.net or connect with Jeff directly via LinkedIn.
About the Enrollify Podcast Network
The Modern Student is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional. Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Jeremy Teirs, Jaime Hunt, Corynn Myers, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
This is the second episode in a special 4-part series between Enrollify and Unibuddy. Join Zach Busekrus, Founder of Enrollify, and Nina Bilimoria Angelo, CMO at Unibuddy, for an extended conversation around the insights garnered from Unibuddy’s latest higher education pulse reports.
Unibuddy surveyed over 1,200 prospective college students about their journey to college and close to 1,000 higher education administrators about how they plan to recruit these students. Access the reports, connect with Nina, and learn more about Unibuddy below.
The Next Generation of Student Recruitment (Higher Ed Admin’s Report)
The Gen Z Journey to College (Student Pulse Report)
Connect with Nina
Explore Unibuddy
About the Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional. Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Zach Busekrus, Jaime Hunt, Corynn Myers, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
The need for testing is widely accepted, but what does “testing” mean in today’s landscape? In this week’s episode, Mickey, Zach, and a new co-host, Shane, discuss Jim Collins’ “fire bullets, then cannonballs” method.
This method, outlined in his book Great by Choice, details the importance of measurement and calibration as it pertains to testing. What does this mean for student recruitment efforts? Come find out!
You can connect with Zach on LinkedIn or Twitter, Mickey on LinkedIn, and Shane on LinkedIn or Twitter.
This week’s episode is brought to you by Goodkind - an easy-to-use video engagement platform designed to make each of your prospects feel special, cared for and seen. Increase applications, increase yield, and decrease melt with the power of Goodkind.
About Fanatical Fridays
Fanatical Fridays is brought to you by Enrollify. Enrollify is where higher ed comes to learn new marketing skills, discover new software and services, network with the best minds and find their next gig.
If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam-packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Jeremy Tiers, Jaime Hunt, Corynn Myers, Jaime Gleason, and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
This is the first episode in a special 4-part series between Enrollify and Unibuddy. Join Zach Busekrus, Founder of Enrollify, and Nina Bilimoria Angelo, CMO at Unibuddy, for an extended conversation around the insights garnered from Unibuddy’s latest higher education pulse reports.
Unibuddy surveyed over 1,200 prospective college students about their journey to college and close to 1,000 higher education administrators about how they plan to recruit these students. Access the reports, connect with Nina, and learn more about Unibuddy below.
The Next Generation of Student Recruitment (Higher Ed Admin’s Report)
The Gen Z Journey to College (Student Pulse Report)
Connect with Nina
Explore Unibuddy
About the Enrollify Podcast Network
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional. Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Zach Busekrus, Jaime Hunt, Corynn Myers, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
On episode 3 of The Modern Student, Zach and Jeff discuss how technology can help you develop a stronger enrollment plan and the value of having unified marketing and IT departments.
About the Series
The Modern Student is a special podcast series in collaboration with Squiz, exploring how technology is revolutionizing higher ed and engaging students.
Squiz is a technology company that is revolutionizing the way higher ed builds digital experiences for its constituents.
The Modern Student is hosted by Enrollify Founder, Zach Busekrus and Jeff Dillon, a senior consultant at Squiz. This series will explore:
- Ep. 1: How the Modern Student is Shaping the Future of Education
- Ep. 2: How to Find and Engage New Student Populations
- Ep. 3: Why Marketing and IT in Higher Ed Need Each Other to Thrive
- Ep. 4: The Future of Tech in Higher Ed
You can learn more about the incredible work Squiz is doing and explore their client case studies at Squiz.net or connect with Jeff directly via LinkedIn.
About the Enrollify Podcast Network
The Modern Student is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional. Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Jeremy Teirs, Jaime Hunt, Corynn Myers, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
On this week’s episode, Zach sits down with Ryan Wilson. Ryan is the founder of Team Trust Productions, which is a media company that specializes in creating inclusive content featuring individuals with disabilities.
In the episode the two discuss:
- How brands can work to be more inclusive of persons with disabilities
- How brands can strike the appropriate balance of being inclusive without being exploitive
- How colleges and universities can do a better job at showcasing the stories of students with disabilities in their community
Learn more about Team Trust Productions
Connect with Ryan on LinkedIn
Follow Ryan on Twitter
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional. Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Zach Busekrus, Jaime Hunt, Corynn Myers, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
In the final installment of Brand Camp, Zach and Ian discuss core values and put a bow on understanding the Brand Manifesto framework.
Key takeaways from this episode include:
- How core values fit into the Brand Manifesto framework
- Why it is important for brands to articulate their values
- How leaders can assess whether or not their brand values are "working" as intended
- Understanding "identity based branding"
- How/Where to use your Mission, Vision and Values
About the Series:
Brand Camp is a special podcast series on why brand manifestos matter in higher education and how to create one for your institution, academic unit, or program.
This special series is brought to you by UNINCORPORATED - a higher education agency committed to building engagement, growing enrollment, and solving major challenges facing universities, schools, and academies.
Catch all the episodes from this series below.
Ep. 1 - Why Higher Ed Needs Better Brand Manifestos
Ep. 2 - How To Craft a Mission Statement For Your School That Doesn't Suck
Ep. 3 - Why Vision Statements Are Crucial For Higher Ed Marketing
Brand Camp is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional. Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Jeremy Teirs, Jaime Hunt, Corynn Myers, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
The Great Resignation has hit higher ed with full force. Once a month for the next few months, we’ll feature individuals who have left higher ed to work in a higher ed adjacent role (think a marketing agency, edtech company, or consultancy).
In Chapter 1 we feature Carrie Barnett — a content marketer at SimpsonScarborough who recently left her job at California Lutheran University as the Director of Advancement Marketing and Digital Philanthropy.
Connect with Carrie on Twitter
The Enrollify Podcast is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional. Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Zach Busekrus, Jaime Hunt, Corynn Myers, Jaime Gleason and many more.
Learn more about
The Enrollify Podcast Network
at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
On this episode of The Modern Student, Zach Busekrus and co-host Jeff Dillon unpack how new technology can help institutions better recruit and engage the next generation of students.
This episode explores what is holding schools back and what tools are available when it comes to attracting the modern student and nurturing them through their enrollment journey.
About the Series
The Modern Student is a special podcast series in collaboration with Squiz, exploring how technology is revolutionizing higher ed and engaging students.
Squiz is a technology company that is revolutionizing the way higher ed builds digital experiences for its constituents.
The Modern Student is hosted by Enrollify Founder, Zach Busekrus and Jeff Dillon, a senior consultant at Squiz. This series will explore:
- How the Modern Student is Shaping the Future of Education
- How to Find and Engage New Student Populations
- Why Marketing and IT in Higher Ed Need Eachother to Thrive
- The Future of Tech in Higher Ed
You can learn more about the incredible work Squiz is doing and explore their client case studies at Squiz.net or connect with Jeff directly via LinkedIn.
About the Enrollify Podcast Network
The Modern Student is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional. Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Jeremy Teirs, Jaime Hunt, Corynn Myers, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
On episode three of Band Camp, Zach and Ian explore the purpose and value of vision statements.
The pair discuss how to create a meaningful vision statement and where it fits into your overall brand manifesto alongside your mission statement and core values.
This episode is sponsored by UNINCORPORATED (UN) - a higher education agency committed to building awareness, growing enrollment, and launching programs for universities. They believe that education is the primary means of ascension in society, so they use their expertise to help colleges and universities recruit and train the next generation. They work closely with deans, administrators, and faculty who are worried about their programs’ success and need additional expertise to remain relevant and appeal to their stakeholders. UNINCORPORATED's mission is to help colleges and universities enhance their programs by providing strategic direction and expertise in branding, marketing, and design.
Brand Camp is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional. Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Jeremy Teirs, Jaime Hunt, Corynn Myers, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
In episode one of The Modern Student, Enrollify Founder Zach Busekrus and Jeff Dillon of Squiz, discuss the modern college student and how their relationship with technology is shaping the future of higher education.
The modern student has always had technology as a part of their lives, and their education should be no exception. They come from a world of on-demand services, instant information and social media. Personalization in the user experience is something that is just expected from them at this point.
This episode explores how institutions are currently, or should be, utilizing technology to better serve (and market to) the modern student.
About the Series
The Modern Student is a special podcast series in collaboration with Squiz, exploring how technology is revolutionizing higher ed and engaging students.
Squiz is a technology company that is revolutionizing the way higher ed builds digital experiences for its constituents.
The Modern Student is hosted by Enrollify Founder, Zach Busekrus and Jeff Dillon, a senior consultant at Squiz. This series will explore:
- How the Modern Student is Shaping the Future of Education
- How to Find and Engage New Student Populations
- Why Marketing and IT in Higher Ed Need Eachother to Thrive
- The Future of Tech in Higher Ed
You can learn more about the incredible work Squiz is doing and explore their client case studies at Squiz.net or connect with Jeff directly via LinkedIn.
About the Enrollify Podcast Network
The Modern Student is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional. Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Jeremy Teirs, Jaime Hunt, Corynn Myers, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
If you're like Zach, you may have never even clicked on a YouTube Short before. But in this week's episode, we break down how YouTube Shorts complement your YouTube channel and could even help you grow a massive following.
Tune in to hear what these three think is the golden ticket for awareness generation on YouTube Shorts.
This episode is brought to you byDoubletake - Doubletake is a team of experts in swag for higher education. From acceptance packages, to prospective student mailers, to admitted students gifts, to admissions fair takeaways, to branded student care packages, Doubletake provides all the creative promotional products and branded merchandise colleges and universities need to elevate your brand, make an impression on students, combat summer melt, and promote school spirit. Convert prospects into applicants, applicants into students, students into raving fans, and alumni into lifelong brand ambassadors with the help of Doubletake.
The Brewstorm is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional. Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Jeremy Teirs, Jaime Hunt, Corynn Myers, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
On episode two of Brand Camp Zach and Ian get into the nitty gritty of how to create a killer mission statement.
Takeaways from this episode include:
- Defining the purpose of a mission statements
- What makes a great mission statement (and a bad one)
- How to write a mission statement from scratch that doesn't suck
- How to audit your mission statement and decide if it needs to be improved
- Who should be involved when crafting a mission statement
- And much more!
About the Series:
Brand Camp is made streamable by UNINCORPORATED- a higher education agency committed to building engagement, growing enrollments, and solving major challenges facing universities, schools, and academies.
Want to learn more about brand manifestos? Check out UNINCORPORATED's FREE Brand Manifesto Workbook!
Brand Camp is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional. Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Jeremy Teirs, Jaime Hunt, Corynn Myers, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
In this hot-take-full conversation with Rob Biebly from Huron Consulting, Zach and Rob unpack the challenges and opportunities facing strategic enrollment managers in 2022.
Rob and Zach chat about:
- The biggest challenges facing staff retention right now
- The disillusionment of institutional leaders around enrollment growth rates
- Why leaning in
- to differentiation is the key to increasing enrollment
- How to think differently about program offerings and value propositions
- How to have productive conversations with leaders on smart goal development
- And much more!
You can connect with Rob on LinkedIn here.
If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Jeremy Tiers, Jaime Hunt, Corynn Myers, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea. Find yours at podcasts.enrollify.org.
Every school gives away t-shirts and pens, but what would actually help you generate quality leads who are more likely to apply and enroll at your institution?
Think through this with your team, see what’s feasible, and then execute!
The Brewstorm is a video first podcast. Watch this episode on the Enrollify YouTube channel!
This episode is brought to you byDoubletake - Doubletake is a team of experts in swag for higher education. From acceptance packages, to prospective student mailers, to admitted students gifts, to admissions fair takeaways, to branded student care packages, Doubletake provides all the creative promotional products and branded merchandise colleges and universities need to elevate your brand, make an impression on students, combat summer melt, and promote school spirit. Convert prospects into applicants, applicants into students, students into raving fans, and alumni into lifelong brand ambassadors with the help of Doubletake.
The Brewstorm is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional. Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Jeremy Teirs, Jaime Hunt, Corynn Myers, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
In episode one of this special four part series on branding in higher ed, Zach and Ian Evenstar (founder and CEO of Unincorporated) unpack the importance of brand manifestos.
This episode is chalked full of knowledge and advice for higher ed. Some key topics covered include…
- Defining brand in simple terms
- Exploring the core components of a brand manifesto
- Examining successful brands outside of and inside of higher ed
- Presenting a framework for how folks should develop a brand manifesto
Brand Camp is made streamable by Unincorporated - a higher education agency committed to building engagement, growing enrollments, and solving major challenges facing universities, schools, and academies.
Brand Camp is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional. Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Jeremy Teirs, Jaime Hunt, Corynn Myers, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
In this fast-paced conversation, Ryan and Zach discuss:
- How to build your personal brand as a higher ed marketer on LinkedIn
- Why marketing attribution in 2022 is still so damn hard
- The pros of taking a channel-specific approach to your marketing
- What most schools get wrong about how to reach students in 2022
- And lots more!
Connect with Ryan on LinkedIn here.
Need help with branding? Connect with Ryan and the team at 5-degrees here!
If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Jeremy Tiers, Jaime Hunt, Corynn Myers, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea. Find yours at podcasts.enrollify.org.
This week, the guys discuss the real purpose of video, how it should be used to be most effective and efficient, and what separates a great video from another boring old trailer. With video moving from a nice-to-have to a need-to-have, this is an episode that’s definitely worth your time!
If you would prefer to watch as these three brainstorm, discuss, and laugh, please head over to the Enrollify YouTube Channel and hit that Subscribe button today!
This episode is brought to you byDoubletake - Doubletake is a team of experts in swag for higher education. From acceptance packages, to prospective student mailers, to admitted students gifts, to admissions fair takeaways, to branded student care packages, Doubletake provides all the creative promotional products and branded merchandise colleges and universities need to elevate your brand, make an impression on students, combat summer melt, and promote school spirit. Convert prospects into applicants, applicants into students, students into raving fans, and alumni into lifelong brand ambassadors with the help of Doubletake.
The Brewstorm is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional. Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Jeremy Tiers, Jaime Hunt, Corynn Myers, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
We have hot takes galore this episode!
The biggest one "TikTok for higher ed is just a hype train." Can it actually be used to recruit students? What should be measured? And what does it take to actually make good TikToks on a consistent basis?
Check out this episode and give us your thoughts on the world of TikTok in the higher ed space.
If you would prefer to watch as these three brainstorm, discuss, and laugh, please head over to the Enrollify YouTube Channel and hit that Subscribe button today!
This episode is brought to you byDoubletake - Doubletake is a team of experts in swag for higher education. From acceptance packages, to prospective student mailers, to admitted students gifts, to admissions fair takeaways, to branded student care packages, Doubletake provides all the creative promotional products and branded merchandise colleges and universities need to elevate your brand, make an impression on students, combat summer melt, and promote school spirit. Convert prospects into applicants, applicants into students, students into raving fans, and alumni into lifelong brand ambassadors with the help of Doubletake.
The Brewstorm is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional. Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Jeremy Teirs, Jaime Hunt, Corynn Myers, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
In this episode of Attention Retention, Angie, Clayton, and Zach share new ideas for how enrollment marketers can leverage the latest tools, tactics, technologies, and strategies to attract and retain younger millennials and Gen Z.
There’s so much conversation out there right now on where marketers and admissions teams should put their budget in order to garner the attention of prospective students, the trio discusses what they think is worth paying attention to right now and what’s just noise.
They also unpack the biggest mistakes they see schools make once they acquire new contacts/inquiries from social or search campaigns — and discuss what should they be doing to avoid these pitfalls.
About the Series: Attention Retention is a special podcast series on how to attract, enroll, retain, and empower the modern learner – brought to you in partnership with our friends at Archer Education.
Over the course of this series, we will cover higher ed’s product problem (and how to fix it), the challenges with major and program relevance in today’s dynamic market, how to successfully attract, enroll, and retain adult learners, how to compete in a market when your school doesn’t have a national brand, and much more.
This series is co-hosted with Angie Mohr, the Senior Vice President of Student Engagement and Clayton Dean, Senior Vice President of Agency & Partnership Management at Archer, and Zach Busekrus, from Enrollify.
Getting attention is hard enough, so once you have it, you’ve got to do everything you can to harness it. And that’s what our friends at Archer Education help schools do so dang well.
While you’ll get a taste of some of their ideas on how to optimize marketing and recruitment strategies over the course of this series, in order to really learn more about how Archer revolutionizes the student experience through marketing, enrollment, and retention services for colleges and universities, you’ll want to check out the content hub they built exclusively for Enrollify subscribers which you can find at archeredu.com/enrollify.
In this episode of The Brewstorm, Shane, Dan, and Zach brainstorm what it would look like to flip the relationship between admitted students and admissions teams on its head.
How do we make prospects feel wanted, increase school affinity, and level the playing field for all? Tune in!
If you would prefer to watch as these three brainstorm, discuss, and laugh, please head over to the Enrollify YouTube Channel and hit that Subscribe button today!
This episode is brought to you byDoubletake - Doubletake is a team of experts in swag for higher education. From acceptance packages, to prospective student mailers, to admitted students gifts, to admissions fair takeaways, to branded student care packages, Doubletake provides all the creative promotional products and branded merchandise colleges and universities need to elevate your brand, make an impression on students, combat summer melt, and promote school spirit. Convert prospects into applicants, applicants into students, students into raving fans, and alumni into lifelong brand ambassadors with the help of Doubletake.
The Brewstorm is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional. Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Jeremy Teirs, Jaime Hunt, Corynn Myers, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
In episode 5 of Attention Retention, Clayton, Angie, and Zach brainstorm ideas for marketing automation strategies and tactics that help empower enrollment marketers to create personalized experiences for the prospects that matter most.
The trio walks through some examples of how schools are leveraging marketing automation in “beginner”, “intermediate”, and more “advanced” ways, and explores when schools should (and shouldn’t) be leveraging marketing automation.
About The Series
Attention Retention is a special podcast series on how to attract, enroll, retain, and empower the modern learner – brought to you in partnership with our friends at Archer Education.
Over the course of this series, we will cover higher ed’s product problem (and how to fix it), the challenges with major and program relevance in today’s dynamic market, how to successfully attract, enroll, and retain adult learners, how to compete in a market when your school doesn’t have a national brand, and much more.
This series is co-hosted with Angie Mohr, the Senior Vice President of Student Engagement and Clayton Dean, Senior Vice President of Agency & Partnership Management at Archer, and Zach Busekrus, from Enrollify.
Getting attention is hard enough, so once you have it, you’ve got to do everything you can to harness it. And that’s what our friends at Archer Education help schools do so dang well.
While you’ll get a taste of some of their ideas on how to optimize marketing and recruitment strategies over the course of this series, in order to really learn more about how Archer revolutionizes the student experience through marketing, enrollment, and retention services for colleges and universities, you’ll want to check out the content hub they built exclusively for Enrollify subscribers which you can find at archeredu.com/enrollify.
On this episode of The Enrollify Podcast, Zach chats with Dr. Carrie Phillips — Chief Communications and Marketing Officer at University of Arkansas at Little Rock.
From defining the role of the marketing office in higher ed, to the impending enrollment cliff, to the future of student expectations, Zach and Carrie engage in a riveting conversation about how colleges and universities can change and shift responsibly and tactfully in order to remain competitive in the years to come.
This episode is sponsored by Goodkind - an easy-to-use video engagement platform designed to make each of your prospects feel special, cared for and seen. Increase applications, increase yield, and decrease melt with the power of Goodkind.
If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Jeremy Tiers, Jaime Hunt, Corynn Myers, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
During this episode of The Brewstorm, Shane, Dan, and Zach discuss some key stats around chatbots and its usage and then dive into what makes an awesome higher ed chatbot.
They discuss various types of chatbots, the pros and cons, and how best to utilize it one your website to generate prospective students.
If you would prefer to watch as these three brainstorm, discuss, and laugh, please head over to the Enrollify YouTube Channel and hit that Subscribe button today!
This episode is brought to you byDoubletake - Doubletake is a team of experts in swag for higher education. From acceptance packages, to prospective student mailers, to admitted students gifts, to admissions fair takeaways, to branded student care packages, Doubletake provides all the creative promotional products and branded merchandise colleges and universities need to elevate your brand, make an impression on students, combat summer melt, and promote school spirit. Convert prospects into applicants, applicants into students, students into raving fans, and alumni into lifelong brand ambassadors with the help of Doubletake.
The Brewstorm is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional. Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Jeremy Teirs, Jaime Hunt, Corynn Myers, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
In this episode of Attention Retention, Angie, Clayton, and Zach have an open discussion and brainstorm around how schools with limited resources and lesser-known brands can up their branding, marketing, and student recruitment efforts creatively and sustainably.
The dynamic trio unpacks:
- Ideas for how to deliver a way more personalized experience with fewer resources
- Pro tips for small-to-midsize public and private universities who can’t rely on athletics or a top 50 US News & World Report Ranking for organic attention
- How to draw a distinction chart — where are you measurably different vs marginally different
- What channels and tactics where underdogs should compete and the channels and tactics where underdogs might want to avoid
- A breakdown of spend on brand vs marketing campaigns (how to know how much effort/resources to devote to each)
About the Series:
Attention Retention is a special podcast series on how to attract, enroll, retain, and empower the modern learner – brought to you in partnership with our friends at Archer Education.
Over the course of this series, we will cover higher ed’s product problem (and how to fix it), the challenges with major and program relevance in today’s dynamic market, how to successfully attract, enroll, and retain adult learners, how to compete in a market when your school doesn’t have a national brand, and much more.
This series is co-hosted with Angie Mohr, the Senior Vice President of Student Engagement and Clayton Dean, Senior Vice President of Agency & Partnership Management at Archer, and Zach Busekrus, from Enrollify.
Getting attention is hard enough, so once you have it, you’ve got to do everything you can to harness it. And that’s what our friends at Archer Education help schools do so dang well.
While you’ll get a taste of some of their ideas on how to optimize marketing and recruitment strategies over the course of this series, in order to really learn more about how Archer revolutionizes the student experience through marketing, enrollment, and retention services for colleges and universities, you’ll want to check out the content hub they built exclusively for Enrollify subscribers which you can find at archeredu.com/enrollify.
If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Jeremy Tiers, Jaime Hunt, Corynn Myers, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
Amrit Ahluwalia is a prolific content producer and the Editor In Chief at The EvoLLLution a publication of Modern Campus.
In this episode of The Enrollify Podcast, Amrit and Zach chat all about micro-credential programs. The two have an engaging conversation about what micro-credentials are, the sustainability of these programs as new forms of revenue for schools, and how to effectively market micro-credentials to an array of student personas.
You can connect with Amrit on LinkedIn here.
Helpful links:
https://moderncampus.com/microcredential
https://evoLLLution.com
This episode is sponsored by Goodkind - an easy-to-use video engagement platform designed to make each of your prospects feel special, cared for and seen. Increase applications, increase yield, and decrease melt with the power of Goodkind.
If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Jeremy Tiers, Jaime Hunt, Corynn Myers, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
During this episode of The Brewstorm, Shane, Dan, and Zach discuss what makes someone want to give away their contact information.
From the offer, to the landing page, to the form, why would someone give you their name and email – and maybe even phone number!?
If you would prefer to watch as these three brainstorm, discuss, and laugh, please head over to the Enrollify YouTube Channel and hit that Subscribe button today!
This episode is brought to you byDoubletake - Doubletake is a team of experts in swag for higher education. From acceptance packages, to prospective student mailers, to admitted students gifts, to admissions fair takeaways, to branded student care packages, Doubletake provides all the creative promotional products and branded merchandise colleges and universities need to elevate your brand, make an impression on students, combat summer melt, and promote school spirit. Convert prospects into applicants, applicants into students, students into raving fans, and alumni into lifelong brand ambassadors with the help of Doubletake.
The Brewstorm is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional. Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Jeremy Teirs, Jaime Hunt, Corynn Myers, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
Join Dr. Dustin York (an Associate Professor whose specialties include digital transformation, branding, and the future of higher education) and Pamela Bryan Williams (a Chief Strategist for Learning Design and Development) from Maryville University for an invigorating conversation around how higher education can reimagine its core products, experience, and marketing for the lifelong learner.
The duo sits down with Zach to discuss the future of learning design and development and how the Maryville team is thinking about, wrestling with, and overcoming the threats and challenges present in higher education today.
If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Jeremy Tiers, Jaime Hunt, Corynn Myers, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
In this episode of Attention Retention, Angie, Clayton, and Zach brainstorm practical, innovative, and specific ideas for how to recruit non-traditional learners and unpack the nuances that exist in courting these audiences.
The dynamic trio discusses:
- How to define adult learners (and discusses how to break this macro audience down into 3-4 key persona groups)
- What kind of messaging (ad copy, email tone and style, etc.) works with each persona?
- Whether or not traditional recruitment events work for this audience?
- What comms does each persona need? Do they differ between groups?
- What works and what doesn’t when it comes to retaining adult learners
- What kind of programming must schools offer to effectively empower adult learners
- And loads more!
About the Series:
Attention Retention is a special podcast series on how to attract, enroll, retain, and empower the modern learner – brought to you in partnership with our friends at Archer Education.
Over the course of this series, we will cover higher ed’s product problem (and how to fix it), the challenges with major and program relevance in today’s dynamic market, how to successfully attract, enroll, and retain adult learners, how to compete in a market when your school doesn’t have a national brand, and much more.
This series is co-hosted with Angie Mohr, the Senior Vice President of Student Engagement and Clayton Dean, Senior Vice President of Agency & Partnership Management at Archer, and Zach Busekrus, from Enrollify.
Getting attention is hard enough, so once you have it, you’ve got to do everything you can to harness it. And that’s what our friends at Archer Education help schools do so dang well.
While you’ll get a taste of some of their ideas on how to optimize marketing and recruitment strategies over the course of this series, in order to really learn more about how Archer revolutionizes the student experience through marketing, enrollment, and retention services for colleges and universities, you’ll want to check out the content hub they built exclusively for Enrollify subscribers which you can find at archeredu.com/enrollify.
If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Jeremy Tiers, Jaime Hunt, Corynn Myers, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
In this episode of The Brewstorm, we chat about what types of digital ads get our attention, what makes us click, and what we expect after the click.
What ads drove you to click/purchase? Any common themes? Let us know!
If you would prefer to watch as these three brainstorm, discuss, and laugh, please head over to the Enrollify YouTube Channel and hit that Subscribe button today!
This episode is brought to you byDoubletake - Doubletake is a team of experts in swag for higher education. From acceptance packages, to prospective student mailers, to admitted students gifts, to admissions fair takeaways, to branded student care packages, Doubletake provides all the creative promotional products and branded merchandise colleges and universities need to elevate your brand, make an impression on students, combat summer melt, and promote school spirit. Convert prospects into applicants, applicants into students, students into raving fans, and alumni into lifelong brand ambassadors with the help of Doubletake.
The Brewstorm is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional. Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Jeremy Teirs, Jaime Hunt, Corynn Myers, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
Todd Sanders, Creative Director at the University of Florida, sits down with Zach to discuss the future of social media marketing and management in higher education. Get Todd’s hot takes on influencers, how to tell stories on social, and how to discern the channels and tactics that are right for your institution both today and tomorrow.
If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Jeremy Tiers, Jaime Hunt, Corynn Myers, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
In this episode of Attention Retention, Angie, Clayton, and Zach suggest that most schools need to niche down when it comes to marketing and student recruitment and hyper-focus on the student populations that they have the best chance at attracting, engaging, and servicing.
The dynamic trio discusses:
- A new framework for student persona development — beyond demographics, here’s what it looks like to dig deep into niche psychographic profiling for student personas
- Why schools may need to become okay with potentially isolating some audiences in order to offer a clearer, more compelling vision for success to others
- A look at successful, niche marketing campaign from Archer clients
- Ideas for niche marketing and student recruitment campaigns
- How niche recruitment will enable an increase in quality attention and engagement
About the Series:
Attention Retention is a special podcast series on how to attract, enroll, retain, and empower the modern learner – brought to you in partnership with our friends at Archer Education.
Over the course of this series, we will cover higher ed’s product problem (and how to fix it), the challenges with major and program relevance in today’s dynamic market, how to successfully attract, enroll, and retain adult learners, how to compete in a market when your school doesn’t have a national brand, and much more.
This series is co-hosted with Angie Mohr, the Senior Vice President of Student Engagement and Clayton Dean, Senior Vice President of Agency & Partnership Management at Archer, and Zach Busekrus, from Enrollify.
Getting attention is hard enough, so once you have it, you’ve got to do everything you can to harness it. And that’s what our friends at Archer Education help schools do so dang well.
While you’ll get a taste of some of their ideas on how to optimize marketing and recruitment strategies over the course of this series, in order to really learn more about how Archer revolutionizes the student experience through marketing, enrollment, and retention services for colleges and universities, you’ll want to check out the content hub they built exclusively for Enrollify subscribers which you can find at archeredu.com/enrollify.
If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Jeremy Tiers, Jaime Hunt, Corynn Myers, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
In this episode of The Brewstorm, we discuss how you can make your recruitment event a talking point on social channels and leave a lasting impact on attendees.
Spoiler alert, a standard intro speaker and some small breakouts aren’t enough!
If you would prefer to watch as these three brainstorm, discuss, and laugh, please head over to the Enrollify YouTube Channel and hit that Subscribe button today!
This episode is brought to you byDoubletake - Doubletake is a team of experts in swag for higher education. From acceptance packages, to prospective student mailers, to admitted students gifts, to admissions fair takeaways, to branded student care packages, Doubletake provides all the creative promotional products and branded merchandise colleges and universities need to elevate your brand, make an impression on students, combat summer melt, and promote school spirit. Convert prospects into applicants, applicants into students, students into raving fans, and alumni into lifelong brand ambassadors with the help of Doubletake.
The Brewstorm is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional. Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Jeremy Teirs, Jaime Hunt, Corynn Myers, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
In this episode, Clayton, Angie and Zach unpack the challenges with major and program relevance in higher ed and discuss ideas for how to design, develop and promote majors and programs that meet market needs and consumer demands.
They discuss:
Higher ed’s current brand problem in the broader marketplace (fewer students going to college, pop culture challenging the relevance of college, etc.)
The rising popularity of alternative education pathways (Lambda School, General Assembly, other bootcamps)
Why higher ed must match what the job market is demanding — and the job marketing is changing at an unprecedented place
Ideas for how to partner with leaders in the workforce
Whether or not we’ll see the emergence of “Chief Product Officer” at schools
How product as a differentiator can attract and retain attention of adult students
About the Series:
Attention Retention is a special podcast series on how to attract, enroll, retain, and empower the modern learner – brought to you in partnership with our friends at Archer Education.
Over the course of this series, we will cover higher ed’s product problem (and how to fix it), the challenges with major and program relevance in today’s dynamic market, how to successfully attract, enroll, and retain adult learners, how to compete in a market when your school doesn’t have a national brand, and much more.
This series is co-hosted with Angie Mohr, the Senior Vice President of Student Engagement and Clayton Dean, Senior Vice President of Agency & Partnership Management at Archer, and Zach Busekrus, from Enrollify.
Getting attention is hard enough, so once you have it, you’ve got to do everything you can to harness it. And that’s what our friends at Archer Education help schools do so dang well.
While you’ll get a taste of some of their ideas on how to optimize marketing and recruitment strategies over the course of this series, in order to really learn more about how Archer revolutionizes the student experience through marketing, enrollment, and retention services for colleges and universities, you’ll want to check out the content hub they built exclusively for Enrollify subscribers which you can find at archeredu.com/enrollify.
If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Jeremy Tiers, Jaime Hunt, Corynn Myers, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
On this week’s episode of The Enrollify Podcast, Zach chats with Kyle Campbell, founder of Education Marketer, about why higher ed has been so slow to adopt TikTok and how higher ed should be thinking about TikTok.
Zach and Kyle riff on the opportunity that exists for higher ed marketers to grow their personal brands on platforms like Twitter and LinkedIn and how the growth of one’s personal brand directly impacts the growth of the institution.
This week’s episode is brought to you by - Unibuddy - the leader in peer-to-peer marketing from student recruitment — has now joined an elite roster of Slate Platinum Preferred Partners to kickstart a groundbreaking partnership. This top-level partnership means bringing colleges and universities added benefits and functionality across their tech stack, plus better visibility into student data across all stages of the prospect’s higher education journey.
If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Jeremy Tiers, Jaime Hunt, Corynn Myers, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
In this episode of The Brewstorm, Zach, Shane and Dan discuss what it could look like for an institution to start and maintain a student-run podcast that actually recruits qualified students.
What we're after is TRANSPARENCY! But how do you achieve that while also letting your students run the show?
If you would prefer to watch as these three brainstorm, discuss, and laugh, please head over to the Enrollify YouTube Channel and hit that Subscribe button today!
This episode is brought to you byDoubletake - Doubletake is a team of experts in swag for higher education. From acceptance packages, to prospective student mailers, to admitted students gifts, to admissions fair takeaways, to branded student care packages, Doubletake provides all the creative promotional products and branded merchandise colleges and universities need to elevate your brand, make an impression on students, combat summer melt, and promote school spirit. Convert prospects into applicants, applicants into students, students into raving fans, and alumni into lifelong brand ambassadors with the help of Doubletake.
The Brewstorm is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional. Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Jeremy Teirs, Jaime Hunt, Corynn Myers, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
On this week’s episode of The Enrollify Podcast, Zach sits down with Kin Sejpal, the Associate Vice President, University Marketing Strategy and Creative Services at the Rochester Institute of Technology, to discuss RIT’s recently launched “New Economy Majors.”
Kin shares the story behind how (and why) the leadership team at RIT decided to select 12 majors from a variety of schools and colleges and repackage these programs as “New Economy Majors.”
None of RIT’s New Economy Majors were actually new majors. Kin dives deep into the importance of packaging in higher education marketing — the “5th P” in the marketing mix — and unpacks the process her team walked through to bring this initiative to life.
You can follow Kin on Twitter or send her an email at kinsejpal@rit.edu
This week’s episode is brought to you by - Unibuddy
Each week, The Enrollify Podcast brings you ideas for how to optimize the resources you do have to generate the results that you need.
If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Jeremy Tiers, Jaime Hunt, Corynn Myers, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
Every enrollment manager knows how important authentic student stories are to the student recruitment process. Prospective students want to know what current students think of your institution — full stop.
But sourcing great student stories can be challenging. On this week’s episode of Fanatical Fridays, Mickey and Zach brainstorm simple, creative, and effective strategies for finding the best student stories and facilitating interviews that enable these stories to be captured and leveraged.
Fanatical Fridays is brought to you by Enrollify. Enrollify is where higher ed comes to learn new marketing skills, discover new software and services, network with the best minds and find their next gig.
You can connect with Zach on LinkedIn or Twitter and Mickey on LinkedIn.
This week’s episode is brought to you by Goodkind - an easy-to-use video engagement platform designed to make each of your prospects feel special, cared for and seen. Increase applications, increase yield, and decrease melt with the power of Goodkind.
If you like this podcast, chances are you’ll like other Enrollify shows too!
Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional.
Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Jeremy Tiers, Jaime Hunt, Corynn Myers, Jaime Gleason and many more.
Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!
On this week’s episode of The Enrollify Podcast, Zach sits down with Ray Martinez, the Head of SEO at Archer Education — a tech-enabled marketing, enrollment, and retention services for higher ed company.
Ray offers listeners a crash course on what SEO is, why it matters for higher ed marketing and student recruitment, and how schools — regardless of budget — can begin to rethink their content strategies to focus on building sustainable, earned acquisition channels and become less reliant on paid channels.
Zach and Ray walk through three scenarios and offer their thoughts on how to effectively build and execute an appropriate strategy.
- Scenario 1: An online business program that has $250,000 to spend on increasing their visibility and rank around program specific keywords to increase quality lead gen in 12 months. How do you advise them to build their SEO program?
- Scenario 2: A small liberal arts college that has $50,000 to spend on increasing their visibility and rank around program specific keywords to increase quality lead gen in 12 months.
- Scenario 3: A large public school with a budget of $150,000 that wants to increase the visibility and rank of their 100 grad programs to increase quality lead gen in 12 months.
The Enrollify Podcast is brought to you by Enrollify. Enrollify is where higher ed comes to learn new marketing skills, discover new software and services, network with the best minds and find their next gig.
This week’s episode is sponsored by: Squiz - a Student Experience Platform that offers a full suite of solutions developed exclusively for higher education. Squiz is the secret friction-reducer that schools across the globe are using to not just attract the next generations of students, but nurture them to the point of enrollment in a way that is conducive — not counter to — how they consume information and make purchasing decisions.
You can access additional higher ed marketing podcasts, eCourses, videos and more at Enrollify.org.
You can connect with Ray on Twitter, LinkedIn, or via Archer Education’s website.
In the final episode of the How to Market a University podcast series, Terry posits that while this is in many ways a daunting time for higher ed, there is much opportunity for innovation and reimagination.
Discover how Terry thinks technology will continue to affect marketing, recruitment, and advancement, what additional revenue streams we might see schools adopt in both the short term and the long term, and what she would do if she were a college or university in 2022.
Register for Enrollify’s Mastercourse on How to Market a University with Terry Flannery.
Learn more about this episode in our show notes.
More About the Series:
The How to Market a University Podcast series features vignettes of Dr. Teresa Flannery’s book, How to Market a University.
Terry Flannery has spent her entire career in higher education. She was the first marketing director and chief marketing officer at the University of Maryland, the first Vice President of Communications at American University, and most recently the interim vice president for marketing and communication at Stony Brook University.
At a time of declining public support, a shrinking pipeline of traditional college-bound students, and a steady rise in tuition and discount rates, higher education leaders have never been under more pressure.
How can they ensure steady or growing enrollments while cultivating greater philanthropic support, increasing research funding, and diversifying revenue streams?
In How to Market a University, Terry argues that institutions can meet all of these goals by implementing strategic integrated marketing in ways that are consistent with academic culture and university values.
Enrollify and Terry have joined forces to produce Enrollify’s first-ever Mastercouse that mirrors the robust learnings and deep insights packed into Terry’s book. Over the next eight weeks, this special podcast series will give you a taste of what you can expect in the Mastercourse.
But that’s it…just a taste! To unpack all of the language, frameworks, tools, and tactics that CMOs or aspiring CMOs will need to lead the work of marketing in higher education, we invite you to register for the Mastercourse on How to Market a University at www.enrollify.org/mastercourse.
This Mastercourse features guest experts like Seth Odell, Jenny Petty, Jaime Hunt, Ethan Braden, Michael Stoner, Angela Polec, Binty Harvey, Bob Johnson, and many more. It’s also filled with downloadable templates and worksheets to help you retain the course material.
And last but certainly not least, this course was made possible by the leading agencies in higher education marketing who came together to support this effort.
We want to thank SimpsonScarborough, Mindpower, DD Agency, and Ologie for their incredible guidance and partnership.
Register for the Mastercourse on How to Market a University here.
This past fall, the Enrollify team conducted a secret shopper experiment to better understand how graduate schools communicate with prospective students after submitting an inquiry form.
At NAGAP’s GEM Summit in Chicago last week, Zach presented these findings. On this week’s episode of Fanatical Fridays, Zach and Mickey recap these findings and offer dynamic, insightful, and thought-provoking discussion on what’s working and what’s wrong with how GEM professionals attract, engage, and delight prospective students.
Fanatical Fridays is brought to you by Enrollify. Enrollify is where higher ed comes to learn new marketing skills, discover new software and services, network with the best minds and find their next gig.
You can connect with Zach on LinkedIn or Twitter and Mickey on LinkedIn.
NAGAP 2022 was hosted in Chicago in mid-April. While attending, first time NAGAPer Jamie Gleason, Vice President of Enrollment Strategy at DD Agency, and veteran GEM pro Jack Klett, Manager of Academic Partnerships at ETS, sat down, with microphones in hand, to talk about what’s big in the GEM world as evidenced through the conference.
From in-person community to enrollment/marketing technology [and even a little Tom Brady], Jack and Jamie discuss key takeaways from the 2022 GEM summit! There’s something for every enrollment professional in this 30 minute episode.
The Enrollify Podcast is brought to you by Enrollify. Enrollify is where higher ed comes to learn new marketing skills, discover new software and services, network with the best minds and find their next gig. Join our community of 4,000+ higher ed marketers and admissions professionals at www.enrollify.org.
Learn more about this episode in our show notes.
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How should colleges and universities measure the impact of branding and marketing? In Episode 7 of How to Market a University, Terry Flannery answers this question by introducing listeners to short-term, medium-term, and long-term measures of results, progress, and ROI.
Furthermore, Terry unpacks the KPIs that Higher Ed CMOs should be held accountable to, she discusses who from leadership should be involved in marketing goal setting, and she offers a couple of unique frameworks for how to think about funding the marketing function at an institution effectively.
Register for Enrollify’s Mastercourse on How to Market a University with Terry Flannery.
Learn more about this episode in our show notes.
More About the Series:
The How to Market a University Podcast series features vignettes of Dr. Teresa Flannery’s book, How to Market a University.
Terry Flannery has spent her entire career in higher education. She was the first marketing director and chief marketing officer at the University of Maryland, the first Vice President of Communications at American University, and most recently the interim vice president for marketing and communication at Stony Brook University.
At a time of declining public support, a shrinking pipeline of traditional college-bound students, and a steady rise in tuition and discount rates, higher education leaders have never been under more pressure.
How can they ensure steady or growing enrollments while cultivating greater philanthropic support, increasing research funding, and diversifying revenue streams?
In How to Market a University, Terry argues that institutions can meet all of these goals by implementing strategic integrated marketing in ways that are consistent with academic culture and university values.
Enrollify and Terry have joined forces to produce Enrollify’s first-ever Mastercouse that mirrors the robust learnings and deep insights packed into Terry’s book. Over the next eight weeks, this special podcast series will give you a taste of what you can expect in the Mastercourse.
But that’s it…just a taste! To unpack all of the language, frameworks, tools, and tactics that CMOs or aspiring CMOs will need to lead the work of marketing in higher education, we invite you to register for the Mastercourse on How to Market a University at www.enrollify.org/mastercourse.
This Mastercourse features guest experts like Seth Odell, Jenny Petty, Jaime Hunt, Ethan Braden, Michael Stoner, Angela Polec, Binty Harvey, Bob Johnson, and many more. It’s also filled with downloadable templates and worksheets to help you retain the course material.
And last but certainly not least, this course was made possible by the leading agencies in higher education marketing who came together to support this effort.
We want to thank SimpsonScarborough, Mindpower, DD Agency, and Ologie for their incredible guidance and partnership.
Register for the Mastercourse on How to Market a University here.
On this week’s episode of Fanatical Fridays, Zach and Mickey reflect on the first three months of 2022 and answer the following questions:
- What’s one thing you learned about yourself, your team, and marketing strategy in general in Q1 that you plan to replicate in Q2?
- What’s a bad behavior you fell into in Q1 that you want to break in Q2?
- What is something you changed your mind about in Q1?
- What are you most excited about in Q2?
Fanatical Fridays is brought to you by Enrollify. Enrollify is where higher ed comes to learn new marketing skills, discover new software and services, network with the best minds and find their next gig.
You can connect with Zach on LinkedIn or Twitter and Mickey on LinkedIn.
Learn more about this episode in our show notes.
What are the skillsets higher ed marketing teams need to effectively execute digital marketing campaigns in today’s competitive market? And how should schools think about whether or not to outsource their digital marketing campaign strategy and execution?
In Episode 6 of How to Market a University, Terry Flannery answers these questions and oodles more! Learn what schools Terry believes are on the cutting edge of digital marketing, discover the changes in consumer preferences that she believes will most impact higher education, and understand how to think through what digital marketing should be kept in-house and what should be outsourced.
Register for Enrollify’s Mastercourse on How to Market a University with Terry Flannery.
Learn more about this episode in our show notes.
More About the Series:
The How to Market a University Podcast series features vignettes of Dr. Teresa Flannery’s book, How to Market a University.
Terry Flannery has spent her entire career in higher education. She was the first marketing director and chief marketing officer at the University of Maryland, the first Vice President of Communications at American University, and most recently the interim vice president for marketing and communication at Stony Brook University.
At a time of declining public support, a shrinking pipeline of traditional college-bound students, and a steady rise in tuition and discount rates, higher education leaders have never been under more pressure.
How can they ensure steady or growing enrollments while cultivating greater philanthropic support, increasing research funding, and diversifying revenue streams?
In How to Market a University, Terry argues that institutions can meet all of these goals by implementing strategic integrated marketing in ways that are consistent with academic culture and university values.
Enrollify and Terry have joined forces to produce Enrollify’s first-ever Mastercouse that mirrors the robust learnings and deep insights packed into Terry’s book. Over the next eight weeks, this special podcast series will give you a taste of what you can expect in the Mastercourse.
But that’s it…just a taste! To unpack all of the language, frameworks, tools, and tactics that CMOs or aspiring CMOs will need to lead the work of marketing in higher education, we invite you to register for the Mastercourse on How to Market a University at www.enrollify.org/mastercourse.
This Mastercourse features guest experts like Seth Odell, Jenny Petty, Jaime Hunt, Ethan Braden, Michael Stoner, Angela Polec, Binty Harvey, Bob Johnson, and many more. It’s also filled with downloadable templates and worksheets to help you retain the course material.
And last but certainly not least, this course was made possible by the leading agencies in higher education marketing who came together to support this effort.
We want to thank SimpsonScarborough, Mindpower, DD Agency, and Ologie for their incredible guidance and partnership.
Register for the Mastercourse on How to Market a University here.
There are only a handful of other industries that have as diverse a customer base, product offering, and stakeholder base as higher education.
As such, brand integration across the enterprise is, in fact, challenging. In Episode 5 of the How to Market a University podcast series, Terry outlines how leaders should go about communicating the changes born from the brand strategy and offers suggestions for how to inspire buy-in from various constituencies.
Terry also points to specific examples of schools slaying the branding integration game and offers her notes on how these schools have been able to get everyone from the president, to prospective students, to alumni and to local business leaders to jump onboard.
Register for Enrollify’s Mastercourse on How to Market a University with Terry Flannery.
More About the Series: The How to Market a University Podcast series features vignettes of Dr. Teresa Flannery’s book, How to Market a University.
Terry Flannery has spent her entire career in higher education. She was the first marketing director and chief marketing officer at the University of Maryland, the first Vice President of Communications at American University, and most recently the interim vice president for marketing and communication at Stony Brook University.
At a time of declining public support, a shrinking pipeline of traditional college-bound students, and a steady rise in tuition and discount rates, higher education leaders have never been under more pressure.
How can they ensure steady or growing enrollments while cultivating greater philanthropic support, increasing research funding, and diversifying revenue streams?
In How to Market a University, Terry argues that institutions can meet all of these goals by implementing strategic integrated marketing in ways that are consistent with academic culture and university values.
Enrollify and Terry have joined forces to produce Enrollify’s first-ever Mastercouse that mirrors the robust learnings and deep insights packed into Terry’s book. Over the next eight weeks, this special podcast series will give you a taste of what you can expect in the Mastercourse.
But that’s it…just a taste! To unpack all of the language, frameworks, tools, and tactics that CMOs or aspiring CMOs will need to lead the work of marketing in higher education, we invite you to register for the Mastercourse on How to Market a University at www.enrollify.org/mastercourse.
This Mastercourse features guest experts like Seth Odell, Jenny Petty, Jaime Hunt, Ethan Braden, Michael Stoner, Angela Polec, Binty Harvey, Bob Johnson, and many more. It’s also filled with downloadable templates and worksheets to help you retain the course material.
And last but certainly not least, this course was made possible by the leading agencies in higher education marketing who came together to support this effort.
We want to thank SimpsonScarborough, Mindpower, DD Agency, and Ologie for their incredible guidance and partnership.
Register for the Mastercourse on How to Market a University here.
Learn more about this episode in our show notes.
Oftentimes, institutions can fall prey to thinking that they are “done” with rebranding once fonts and logos have been picked and the new website has launched. But today, a brand should be treated as if it is a living, breathing organism…it is constantly either growing or shrinking in value, in recognition, in purpose.
In Episode 4 of the How to Market a University Podcast series, Terry advises what an institution should do once it has completed the market research and it knows who it is, understands what its unique value offer is, and understands who its unique value offer is for.
She unpacks who should be included in the development of the brand strategy and offers specific ideas for how to build a successful rubric for an institution’s brand platform.
Register for Enrollify’s Mastercourse on How to Market a University with Terry Flannery.
More About the Series:
The How to Market a University Podcast series features vignettes of Dr. Teresa Flannery’s book, How to Market a University.
Terry Flannery has spent her entire career in higher education. She was the first marketing director and chief marketing officer at the University of Maryland, the first Vice President of Communications at American University, and most recently the interim vice president for marketing and communication at Stony Brook University.
At a time of declining public support, a shrinking pipeline of traditional college-bound students, and a steady rise in tuition and discount rates, higher education leaders have never been under more pressure.
How can they ensure steady or growing enrollments while cultivating greater philanthropic support, increasing research funding, and diversifying revenue streams?
In How to Market a University, Terry argues that institutions can meet all of these goals by implementing strategic integrated marketing in ways that are consistent with academic culture and university values.
Enrollify and Terry have joined forces to produce Enrollify’s first-ever Mastercouse that mirrors the robust learnings and deep insights packed into Terry’s book. Over the next eight weeks, this special podcast series will give you a taste of what you can expect in the Mastercourse.
But that’s it…just a taste! To unpack all of the language, frameworks, tools, and tactics that CMOs or aspiring CMOs will need to lead the work of marketing in higher education, we invite you to register for the Mastercourse on How to Market a University at www.enrollify.org/mastercourse.
This Mastercourse features guest experts like Seth Odell, Jenny Petty, Jaime Hunt, Ethan Braden, Michael Stoner, Angela Polec, Binty Harvey, Bob Johnson, and many more. It’s also filled with downloadable templates and worksheets to help you retain the course material.
And last but certainly not least, this course was made possible by the leading agencies in higher education marketing who came together to support this effort.
We want to thank SimpsonScarborough, Mindpower, DD Agency, and Ologie for their incredible guidance and partnership.
Register for the Mastercourse on How to Market a University here.
Learn more about this episode in our show notes.
In the final episode of Collective Enrollment, you’ll meet Adam Metcalf — Co-Founder of ZeeMee. Before the financial crisis of 2008, Adam had worked as a financial advisor for Morgan Stanley.
After 2008, Adam decided it was time to do something different - turns out he just wasn't all that passionate about advising folks on how to increase the performance of their portfolios. So, Adam went and got a master's degree in education and became a teacher.
And it was during this chapter of his life where the idea, which would eventually become ZeeMee, was born. Tune in to hear the remarkable story of how a company that almost lost it all, but pivoted to become the No. 1 college search app and one of the most popular social network apps on the app store.
You can connect with Adam on LinkedIn or Twitter via the links in the show notes below.
About the Series:
In this special 4-part series, you’ll get a crash course on what Collective Enrollment is, why it matters for both enrollment and marketing professionals, and how to adopt Collective Enrollment strategies into your enrollment marketing mix.
We’ll explore what a world without Facebook and the College Board might mean for new student acquisition, hear the founding story of ZeeMee, and learn from current high school students about how they want to and don’t want to be recruited by institutions.
This series is brought to you by ZeeMee. ZeeMee is the go-to social community for students headed to college. More than one million students use ZeeMee to connect and chat with other prospective students interested in the same colleges and universities. And more than 150 schools use ZeeMee to establish and facilitate quality relationships with future students as early as their sophomore year in high school.
To learn more about ZeeMee head on over to Colleges.ZeeMee.com — and be sure to tell them that your friends at Enrollify sent you their way!
Learn more about this episode in our show notes.
Whether you love it or hate it, market research is the bedrock of great brand strategy. In Episode 3 of the How to Market a University Podcast series, Terry unpacks how to conduct effective market research for an institutional rebrand or brand shift.
Terry walks listeners through an experiment that she has run many times to help remind institution leaders of the importance of market research as a starting point for higher ed branding and marketing, and shares a list of do’s and don’ts in order to ensure a successful process.
Terry concludes by sharing a couple of specific examples of schools who designed, structured, and executed a market research project especially well, and explains what it was about these projects that yielded success.
Register for Enrollify’s Mastercourse on How to Market a University with Terry Flannery.
More About the Series: The How to Market a University Podcast series features vignettes of Dr. Teresa Flannery’s book, How to Market a University.
Terry Flannery has spent her entire career in higher education. She was the first marketing director and chief marketing officer at the University of Maryland, the first Vice President of Communications at American University, and most recently the interim vice president for marketing and communication at Stony Brook University.
At a time of declining public support, a shrinking pipeline of traditional college-bound students, and a steady rise in tuition and discount rates, higher education leaders have never been under more pressure.
How can they ensure steady or growing enrollments while cultivating greater philanthropic support, increasing research funding, and diversifying revenue streams?
In How to Market a University, Terry argues that institutions can meet all of these goals by implementing strategic integrated marketing in ways that are consistent with academic culture and university values.
Enrollify and Terry have joined forces to produce Enrollify’s first-ever Mastercouse that mirrors the robust learnings and deep insights packed into Terry’s book. Over the next eight weeks, this special podcast series will give you a taste of what you can expect in the Mastercourse.
But that’s it…just a taste! To unpack all of the language, frameworks, tools, and tactics that CMOs or aspiring CMOs will need to lead the work of marketing in higher education, we invite you to register for the Mastercourse on How to Market a University at www.enrollify.org/mastercourse.
This Mastercourse features guest experts like Seth Odell, Jenny Petty, Jaime Hunt, Ethan Braden, Michael Stoner, Angela Polec, Binty Harvey, Bob Johnson, and many more. It’s also filled with downloadable templates and worksheets to help you retain the course material.
And last but certainly not least, this course was made possible by the leading agencies in higher education marketing who came together to support this effort.
We want to thank SimpsonScarborough, Mindpower, DD Agency, and Ologie for their incredible guidance and partnership.
Register for the Mastercourse on How to Market a University here.
Learn more about this episode in our show notes.
Welcome to Episode 3 Collective Enrollment — a special four-part podcast series that explores the future of student marketing and recruitment brought to you by ZeeMee and Enrollify.
In episode three of Collective Enrollment, you’ll meet Kevin Huang and Maggie Jordan. Kevin and Maggie are recent high school grads who have graciously accepted the invitation to chat about their college search experience.
In this episode you’ll hear what marketing strategies schools should and shouldn’t be using to attract and engage Gen Z and dive deep into the role community and relationships played in their decisions on where to go to college.
You’ll also discover how and why ZeeMee was so influential in their decision on where to go to college. You can connect with Kevin on LinkedIn here and Maggie on LinkedIn here.
About the Series:
In this special 4-part series, you’ll get a crash course on what Collective Enrollment is, why it matters for both enrollment and marketing professionals, and how to adopt Collective Enrollment strategies into your enrollment marketing mix.
We’ll explore what a world without Facebook and the College Board might mean for new student acquisition, hear the founding story of ZeeMee, and learn from current high school students about how they want to and don’t want to be recruited by institutions.
This series is brought to you by ZeeMee. ZeeMee is the go-to social community for students headed to college. More than one million students use ZeeMee to connect and chat with other prospective students interested in the same colleges and universities. And more than 150 schools use ZeeMee to establish and facilitate quality relationships with future students as early as their sophomore year in high school.
To learn more about ZeeMee head on over to https://colleges.zeemee.com/ — and be sure to tell them that your friends at Enrollify sent you their way.
Learn more about this episode in our show notes.
More About the Series: The How to Market a University Podcast series features vignettes of Dr. Teresa Flannery’s book, How to Market a University.
Terry Flannery has spent her entire career in higher education. She was the first marketing director and chief marketing officer at the University of Maryland, the first Vice President of Communications at American University, and most recently the interim vice president for marketing and communication at Stony Brook University.
At a time of declining public support, a shrinking pipeline of traditional college-bound students, and a steady rise in tuition and discount rates, higher education leaders have never been under more pressure.
How can they ensure steady or growing enrollments while cultivating greater philanthropic support, increasing research funding, and diversifying revenue streams?
In How to Market a University, Terry argues that institutions can meet all of these goals by implementing strategic integrated marketing in ways that are consistent with academic culture and university values.
Enrollify and Terry have joined forces to produce Enrollify’s first-ever Mastercouse that mirrors the robust learnings and deep insights packed into Terry’s book. Over the next eight weeks, this special podcast series will give you a taste of what you can expect in the Mastercourse.
But that’s it…just a taste! To unpack all of the language, frameworks, tools, and tactics that CMOs or aspiring CMOs will need to lead the work of marketing in higher education, we invite you to register for the Mastercourse on How to Market a University at www.enrollify.org/mastercourse.
This Mastercourse features guest experts like Seth Odell, Jenny Petty, Jaime Hunt, Ethan Braden, Michael Stoner, Angela Polec, Binty Harvey, Bob Johnson, and many more. It’s also filled with downloadable templates and worksheets to help you retain the course material.
And last but certainly not least, this course was made possible by the leading agencies in higher education marketing who came together to support this effort.
We want to thank SimpsonScarborough, Mindpower, DD Agency, and Ologie for their incredible guidance and partnership.
Register for the Mastercourse on How to Market a University here.
Learn more about this episode in our show notes.
About the Series:
In this special 4-part series, you’ll get a crash course on what Collective Enrollment is, why it matters for both enrollment and marketing professionals, and how to adopt Collective Enrollment strategies into your enrollment marketing mix.
We’ll explore what a world without Facebook and the College Board might mean for new student acquisition, hear the founding story of ZeeMee, and learn from current high school students about how they want to and don’t want to be recruited by institutions.
This series is brought to you by ZeeMee. ZeeMee is the go-to social community for students headed to college. More than one million students use ZeeMee to connect and chat with other prospective students interested in the same colleges and universities. And more than 150 schools use ZeeMee to establish and facilitate quality relationships with future students as early as their sophomore year in high school.
To learn more about ZeeMee head on over to colleges.zeemee.com — and be sure to tell them that your friends at Enrollify sent you their way.
Learn more about this episode in our show notes.
On this week’s episode of Fanatical Fridays, Zach and Mickey unpack how to run better meetings. Mickey pulls a couple of frameworks he uses from Patrick Lencioni’s book, Death by Meeting, and Zach shares a few lessons he’s learned about the best (and worst) ways to facilitate group brainstorms.
Fanatical Fridays is brought to you by Enrollify. Enrollify is where higher ed comes to learn new marketing skills, discover new software and services, network with the best minds and find their next gig.
You can connect with Zach on LinkedIn or Twitter and Mickey on LinkedIn.
You can access additional higher ed marketing podcasts, ecourses, videos and more at Enrollify.org.
Learn more about this episode in our show notes.
On this episode of Chat’s What She Said, Nicole and Zach unpack how best to build a chatbot for higher ed.
The duo shares stories about the best and worst experiences they’ve had with chatbots, frameworks for how to think through whether or not you need a chatbot, and ideas for how to build a memorable brand around your chatbot.
Chat’s What She Said is a special podcast series and collaboration between Enrollify and Mongoose. Each month, tune in for fresh ideas for communication strategies and tactics that attract, engage, and delight Gen Z.
You can subscribe to this series and access other podcasts, ecourses, videos and more at Enrollify.org. And if you want to learn more about Mongoose, head on over to mongooseresearch.com/enrollify and start a chat with their chatbot Otto about their texting and conversational software services...it’s a truly meta experience.
Learn more about this episode in our show notes.
About the Series:
The How to Market a University Podcast series features vignettes of Dr. Teresa Flannery’s book, How to Market a University.
Terry Flannery has spent her entire career in higher education. She was the first marketing director and chief marketing officer at the University of Maryland, the first Vice President of Communications at American University, and most recently the interim vice president for marketing and communication at Stony Brook University.
At a time of declining public support, a shrinking pipeline of traditional college-bound students, and a steady rise in tuition and discount rates, higher education leaders have never been under more pressure.
How can they ensure steady or growing enrollments while cultivating greater philanthropic support, increasing research funding, and diversifying revenue streams?
In How to Market a University, Terry argues that institutions can meet all of these goals by implementing strategic integrated marketing in ways that are consistent with academic culture and university values.
Enrollify and Terry have joined forces to produce Enrollify’s first-ever Mastercouse that mirrors the robust learnings and deep insights packed into Terry’s book. Over the next eight weeks, this special podcast series will give you a taste of what you can expect in the Mastercourse.
But that’s it…just a taste! To unpack all of the language, frameworks, tools, and tactics that CMOs or aspiring CMOs will need to lead the work of marketing in higher education, we invite you to register for the Mastercourse on How to Market a University at www.enrollify.org/mastercourse.
This Mastercourse features guest experts like Seth Odell, Jenny Petty, Jaime Hunt, Ethan Braden, Michael Stoner, Angela Polec, Binty Harvey, Bob Johnson, and many more. It’s also filled with downloadable templates and worksheets to help you retain the course material.
And last but certainly not least, this course was made possible by the leading agencies in higher education marketing who came together to support this effort.
We want to thank SimpsonScarborough, Mindpower, DD Agency, and Ologie for their incredible guidance and partnership.
Register for the Mastercourse on How to Market a University here.
Learn more about this episode in our show notes.
About the Series:
In this special 4-part series you’ll get a crash course on what Collective Enrollment is, why it matters for both enrollment and marketing professionals, and how to adopt Collective Enrollment strategies into your enrollment marketing mix.
We’ll explore what a world without Facebook and the College Board might mean for new student acquisition, hear the founding story of ZeeMee, and learn from current high school students about how they want to and don’t want to be recruited by institutions.
This series is brought to you by ZeeMee. ZeeMee is the go-to social community for students headed to college. More than one million students use ZeeMee to connect and chat with other prospective students interested in the same colleges and universities. And more than 150 schools use ZeeMee to establish and facilitate quality relationships with future students as early as their sophomore year in high school.
To learn more about ZeeMee head on over to ZeeMee.com — and be sure to tell them that your friends at Enrollify sent you their way.
You can access additional higher ed marketing podcasts, ecourses, videos and more at Enrollify.org.
Learn more about this episode in our show notes.
On this week’s episode of Fanatical Fridays, Zach and Mickey get real tactical and unpack the frameworks they use to write great subject lines.
Mickey explains what enrollment marketers can learn from Jerry Senfield about crafting great subject lines and Zach introduces listeners to the “3 C’s of Copywriting” that he uses to increase opens, clicks, and conversions.
The duo concludes with a list of words that you should (almost) NEVER include in your subject lines to avoid being kicked into the hell that is “junk mail” or “spam”. Get excited for a jam-packed, entertaining, and highly tactical episode of your favorite Friday podcast!
Fanatical Fridays is brought to you by Enrollify. Enrollify is where higher ed comes to learn new marketing skills, discover new software and services, network with the best minds and find their next gig.
You can connect with Zach on LinkedIn or Twitter and Mickey on LinkedIn.
This week’s episode is sponsored by: Unibuddy - the leader in peer-to-peer marketing from student recruitment. Unibuddy has now joined an elite roster of Slate Platinum Preferred Partners to kickstart a groundbreaking partnership. This top-level partnership means bringing colleges and universities added benefits and functionality across their tech stack, plus better visibility into student data across all stages of the prospect’s higher education journey. Learn more about Unibuddy here.
You can access additional higher ed marketing podcasts, ecourses, videos and more at Enrollify.org.
Learn more about this episode in our show notes.
On this special episode, we take listen in to the Enrollify Podcast Network's newest show, The Application. Join host Corynn Meyers in her premier episode as she chats with the University of Montana’s CMO, Jenny Petty. The two discuss Jenny's vision for a new brand experience position, personalization efforts in recruitment content, and looking at the future of student experiences.
You can access additional higher ed marketing podcasts, ecourses, videos and more at Enrollify.org.
Learn more about this episode in our show notes.
On this week’s episode of Fanatical Fridays Zach and Mickey riff on three knowledge gaps that admissions and marketing teams should close in 2022.
Mickey shares ideas for how enrollment marketing leaders can get better at incorporating video into their communication strategies and how to better leverage marketing attribution data to further personalize the enrollment journey.
Zach discusses the changes in user behavior on social media, explains how platforms are evolving algorithmically, and offers suggestions for how higher ed can up their social savviness and relevance in 2022 and beyond.
This week’s episode of Fanatical Fridays is brought to you by Unibuddy, a student engagement platform that helps higher education recruitment, marketing, and admissions professionals attract, engage and convert prospective students.
Unibuddy helps students make one of the most important purchasing decisions of their life — where to go to college. One of the ways they do this is by giving prospects real-time access to real people at your university.
You can access additional higher ed marketing podcasts, ecourses, videos and more at Enrollify.org.
Learn more about this episode in our show notes.
On the final episode of Signals, Matt and Zach sit down with Andrew Roth of Gen Z Designs to discuss what higher education can learn from the brands that hold the greatest influence over Generation Z.
Andrew unpacks why and how his team developed the “Gen Z Score” (a quantitative way to measure cultural relevancy with Gen Z, from 0-100), and shares meaningful insights around the do’s and don’ts of branding, storytelling, and communicating with today’s youth.
Signals is a podcast collaboration between Glacier and Enrollify. This special series on the trends, indicators, and Gen-Z behaviors shaping the future of higher ed digital advertising.
Join Zach Busekrus, Founder of Enrollify, and Matt Diteljan, Co-Founder and CEO of Glacier, a digital advertising agency specializing in youth marketing and higher education, for a timely conversation about the future of advertising in higher education.
Enrollify is where higher ed comes to learn new marketing skills, discover new software and services, network with the best minds and find their next gig. You can access additional higher ed marketing podcasts, ecourses, videos and more at Enrollify.org
Learn more about this episode in our show notes.
On this episode of Signals, Zach sits down with Ian Dunne, CMO and Creative Director at ReRoute to chat all about how to earn, capture, and keep the attention of prospective students on your school’s video content.
Before venturing off to ReRoute, Ian spent several years working in marketing at William Peace University in Raleigh-Durham.
Zach asks Ian questions like:
- Can you talk to us about a few specific “creative lessons learned” or “insights garnered” during your time working in higher ed marketing? Were there any specific experiments or A/B tests you ran that stand out in your mind as “noteworthy”?
- When it comes to video advertising, specifically launching on YouTube, do you have a favorite framework that you use during the strategy and execution of the campaign?
- When you think about colleges and universities that kick butt when it comes to creative advertising, messaging and position, which schools come to mind? Bonus points if they’re not a Top 20 school…
- What’s one or two pieces of advice that you’d give industry leaders about how to think about building marketing teams over the next 3-5 years? What roles/functions should in-house marketing teams at colleges and universities play in the coming years?
You can connect with Ian on LinkedIn or learn more about ReRoute and its offerings on their website.
Signals is a podcast collaboration between Glacier and Enrollify. This special series on the trends, indicators, and Gen-Z behaviors shaping the future of higher ed digital advertising.
Join Zach Busekrus, Founder of Enrollify, and Matt Diteljan, Co-Founder and CEO of Glacier, a digital advertising agency specializing in youth marketing and higher education, for a timely conversation about the future of advertising in higher education.
Learn more about this episode in our show notes.
Get ready to meet Karen Hebert-Maccaro, General Manager of Education at Morning Brew — one of the world’s most popular daily newsletters.
Before joining Morning Brew, Karen worked as a talent management executive, chief learning officer, chief content officer, executive coach, management consultant, and most recently a business school professor and dean at Babson College. So it’s safe to say she knows a thing or ten about content, education, and business.
Zach and Karen chat about her career in higher education and what she’s learned about what students want from colleges and universities, the products that Morning Brew is building in the education space under their “learning brew” umbrella, and finally, Karen’s thoughts on the future of higher education and what presidents, CMOs, and VP’s of Enrollment Management can learn about how to reimagine higher ed’s product offerings from Morning Brew.
You can follow Karen on Twitter at @eduversequeen.
Looking for more great higher ed marketing content? Head on over to Enrollify.org to access additional higher ed marketing podcasts, ecourses, videos and more.
Traditionally, marketing and admissions teams have functioned as independent units at colleges and universities. However, institutions like Siena College are changing the tide by creating a more collaborative environment in which these teams work together to achieve the common goal of increasing enrollment.
In this episode, you will hear Katie and Allison answer questions like:
- What ideas do you have for how marketing and admissions should function as more collaborative units within a college or university over the next several years?
- Should higher ed communications function independently and handle all PR and internal communication responsibilities so marketing and admissions teams can evolve to work together as a singular unit?
- How responsible should marketing teams be for enrollment?
Tune in as Zach, Katie and Allison explore how the relationship between marketing and admissions at Siena College has evolved over the last twenty years, and the future of this collaboration across higher ed in years to come.
You can connect with Katie on LinkedIn here, and connect with Allision on LinkedIn or follow her on Twitter here.
The Enrollify Podcast is brought to you by Enrollify — the one-stop-shop for higher ed marketers looking to grow. Explore our entire network of podcasts or enroll yourself in a free eCourse at Enrollify.org.
Thinking it might be time for a new job? Start your search on Enrollify Jobs — a jobs board exclusively featuring admissions and marketing jobs in higher ed that have a posted salary or salary range.
In just a moment, you’ll meet Kavitta Ghai Co-Founder of Nectir, an edtech startup that brings Slack-like workspaces into every college and university classroom.
Kavitta was pretty much born an entrepreneur…her very first hustle was in elementary school when she started selling stationery. She’d collect letterhead and envelopes from her father’s office and then sort into near bundles which she’d sell to her classmates.
In her freshman year at UC Santa Barbara, she was introduced to Slack by one of her professors who decided to use it as a way for the class to ask questions and share ideas. Kavitta was amazed at how superior her learning experience was in that class compared to her other classes…Slack transformed that 200 person lecture into a dynamic learning community.
And that’s when she started thinking…why wasn’t there a tool like Slack for every college class? What if every student at a university could join a channel for each course they enrolled in every semester? Could this better the learning experience for students? And perhaps even cut down on the time faculty and TAs spend answering questions about the course material?
And it was these questions and others like them that ultimately led Kavitta and her Co-Founder Jordan Long to build Nectir. Alright, get ready to meet Kavitta Ghai.
On this week's episode of The Enrollify Podcast, we feature a special episode from our sister pod, CRMprov. CRMprov is a biweekly show that reveals how institutions can experience growth through technology.
Tune in as higher ed enthusiasts Mickey Baines and Jamie Gleason partake in free-range dialogue around changes in edtech (including CRMs), vendor tutorials, insights on outcomes, industry adoption, and more!
On this episode, Jamie and Mickey chat with Shannon Zattola, VP of Enrollment Management and Marketing at Ursinus College, says this in our interview: “If you’re not changing, you’re dead in the water.” In fact, the past 24 months have been a test kitchen for higher ed trying, testing, changing, and responding.
During this week’s show, we discuss how the historic roles within the admissions and marketing offices are changing. Some of the recent transitions have been temporary and related to COVID-19. But others have come about because of changes in the ways our customers are consuming content and the availability of resources for today’s prospects and influencers. Your CRM should play a key role in determining if your institution is successful in making necessary transitions.
There’s never a dull moment in this episode, or any episode of CRMprov — subscribe to be notified when new episodes drop.
Zach (@zboozee) from Enrollify shares three examples of how higher ed marketers and admissions professionals can get better at differentiation. Learn why you should obsess over long-tail, niche market positioning statements, how to implement the "Taboo Strategy" with student focus groups, and why schools must FULLY own their culture within the context of their messaging.
Enrollify is higher ed's one-stop-shop for admissions and marketing educational resources. It's where higher ed marketers come to learn new marketing skills, discover new software and services, and find their next job. Come and see what you've been missing.
On this week’s episode of The Enrollify Podcast, Zach (literally) sits down with Shane Kehl, the new Chief Edutainment Officer at Enrollify.
Shane’s marketing and media career unofficially started in high school and has evolved from printing out directions to a local hockey rink to consulting with higher education institutions about their annual marketing and admissions strategy. He’s strategized and worked through hundreds of marketing and recruitment campaigns and sheds some light on new and old tactics shaping the higher ed space.
Tune in to hear more about the unique tactics some schools are implementing and how their strategic decisions benefitted the longevity of their programs through:
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SEO intentionality and building a content foundation
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Treating marketing and admissions a bit more like a marketing and sales team
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Innovative ways to reduce friction with prospects without sacrificing data and insights
You can get in on the ground floor as Shane reignites his social game by following him on LinkedIn and Twitter.
Join Zach Busekrus, Founder of Enrollify, and Gil Rogers, Executive Vice President at PlatformQ, for an action-packed brainstorming session on what higher ed marketing in 2022 will look like. Zach and Gil each answer the following questions:
- What’s one higher ed marketing trend that everyone is bullish on that you think will totally flop?
- What’s an underrated higher ed marketing trend that you think more people should be focused on?
- What marketing channel will rise the most in importance for higher ed marketers?
- What marketing channel will wane most in importance for higher ed marketers?
- What marketing strategy or tactic will rise the most in importance for higher ed marketers?
- What marketing strategy or tactic will wane most in importance for higher ed marketers?
- What shifts, if any, do you predict college and universities will make to how marketing teams/departments are structured/function in 2022?
- What higher ed software, tool, or app, or higher ed adjacent software, tool, or app, are you most excited about in 2022?
- What company or agency that supports higher ed do you think will have a breakout year in 2022?
- What higher ed event are you most excited about attending in 2022?
- Let’s talk about scroll time — where should higher ed marketers be spending more of their time online in 2022 than they did in 2021?
- How is PlatformQ planning on spending your marketing budget in 2022 (I can then share what Enrollify’s strategy will look like)?
- What are your parting words of wisdom for higher ed marketers in 2022?
Learn more about this episode and about our sponsors in our show notes.
On this episode of Chat’s What (S)he Said, join Zach and Nicole for an epic ideastorm on how to level up your website game to optimize the user experience. From quick hacks like A/B testing top ranking blog posts, to more labor-intensive solutions like creating a majors and minors recommendation engine based on known data of your visitors, there’s something for everyone in this high-energy, fast-paced episode.
Learn more about this episode in our show notes.
On this week’s episode of The Enrollify Podcast, Zach sits down with Kathleen Davis, the Director of Engagement Marketing at the University of Lynchburg.
After a riveting career as a creative working for brands like The Weather Channel, Yamaha, and The Arthritis Foundation, Kathleen decided to try something new — and that something new was stepping into her first higher ed marketing role at the University of Lynchburg just about a year ago.
Tune in to hear the story behind how Kathleen decided to make this career pivot and hear her answers to questions like:
- Walk us through the decision to shift into higher ed...especially during such a tumultuous season for the industry. What attracted you to higher education and what have you loved most about working in higher ed marketing thus far?
- I’d be curious to know what words of encouragement you have for the industry...especially for veterans who’ve been working in higher ed for years and might be tempted to fall into “the grass is greener” elsewhere thinking...as someone who has worked in a number of contexts, what pieces of advice do you have for folks who might be considering a career pivot?
- What’s some of the best and worst pieces of career advice you have ever received?
You can learn more about Kathleen by connecting with her on LinkedIn here.
Learn more about this episode and about our sponsors in our show notes.
On this episode of Signals, Zach sits down with Hannah Donahue and Kemal Warouw, who are senior marketing students at the University of New Hampshire that have both secured jobs at HubSpot after graduation.
Zach has interviewed more than a hundred marketers and admissions professionals over the last year about how to attract Gen Z, but this is the first podcast where he interviews not one, but TWO real-life Gen-Zers.
In addition to their studies, Hannah and Kemal lead Voice Z Digital, which is a student-led and student-run digital marketing agency that is a part of the Business in Practice program within the Paul College of Business and Economics at UNH.
Hannah and Kemal talk about their own journeys to college and how they interacted with university brands throughout their high school careers. The dynamic duo get specific about the kind of ads that do and don’t compel them, what they expect from brands on social media, and the advice they’d give to higher ed marketers and admissions professionals who are trying to attract, engage, and enroll new students.
Tune in to hear Hannah and Kemal answer questions like:
- Talk to me about your college search process...how do you remember schools marketing to you? Do you remember which ones, if any, stood out to you?
- How did you interact with colleges that you were considering attending online (if at all)? Did you spend much time checking out their social media profiles? Did you spend much time on their websites? Do you remember any particular Google searches you conducted during the process?
- What advice would you give to older millennials, Gen Xers, and Baby Boomers who, in many cases, hold the purse strings to marketing and student recruitment budgets about how to reach your generation?
Learn more about this episode in our show notes.
On this episode of Signals, Zach and Matt sit down with Joe DelNero from Colorado School of Mines to chat all about how to plan, start, and grow a TikTok account in higher ed.
Joe discusses how he convinced his senior leaders that TikTok was worth investing in and shares several stories detailing the lessons he learned when first launching the account on what to do and what not to do when creating original content.
Furthermore, Joe outlines the creative framework he uses to brainstorm and create new TikToks and shares thoughts on the balance between staying true to your institution’s brand while also respecting the culture of the platform. Tune in to hear Joe answer questions like:
- If you could build the best higher ed TikTok team from soup to nuts, how would you do so? What skillsets/budget do you think you need to make this happen?
- Talk to us about how you all approach your content strategy...who creates content, what’s the editorial review process like, and how closely are you watching trends?
- Walk us through how the conversation went when you, or one of your colleagues, first decided to pitch the idea of “starting a TikTok” to leadership...how did you know it was time to do so?
You can connect with Joe on LinkedIn here and follow Colorado School of Mines on TikTok here.
Learn more about this episode in our show notes.
On this episode of Signals, Zach and Matt unpack what works and what doesn’t when it comes to using Snapchat for enrollment marketing.
This episode of Signals is broken into two parts...in part one, Matt and Zach discuss the latest data around how students are using Snapchat to find, engage with, and share content, and how higher ed marketers and admissions professionals are using the platform to acquire new inquiries.
In the second part of the show, Zach interviews Callie Goodwin from Columbia International University. Callie is a higher ed social media strategist who currently serves as the Digital Marketing Manager at Columbia International University, where we chat about how to create great, compelling, and original content on Snapchat.
Follow Callie on Twitter
Follow Callie on Instagram
Connect with Callie on LinkedIn
Learn more about this episode in our show notes.
On this week’s episode of The Enrollify Podcast, Zach sits down with Erin Stine, an Account Executive at CampusESP, an edtech company that focuses on parent and family communication and engagement to help universities impact enrollment, student success, retention, and annual giving.
In March of 2009, Erin became an admissions counselor at The Parson’s School of Design, which is a part of The New School in New York City. Over the course of a decade, Erin worked her way up to the role of Associate Vice President of Enrollment — just a step away from a VP. But this past July, she left higher education and started working in sales at CampusESP — a shift that, at first glance, seemed a bit strange.
Tune in to hear the story behind how Erin came to terms with the fact that as prestigious as the VP title was, she ultimately didn’t want the post. To learn more about Erin's story and the current work she does at CampusESP, you can connect with her on LinkedIn here.
Learn more about this episode and about our sponsors in our show notes.
On this week’s episode of The Enrollify Podcast, Zach sits down with Gerald Stanley, CEO of Inroads Analytics to discuss how predictive analytics helps higher ed marketers and admissions professionals make smarter decisions on how to spend their time, energy, and money.
Most enrollment marketers are at least somewhat familiar with predictive analytics as it relates to deciding which names to buy for a student search campaign, but there is so much more to predictive. Discover how schools are using predictive analytics through the academic year to empower their marketing and admissions teams with the daily insight they need to increase quality inquiries, applications, and enrolled students.
To learn more about the work Gerald and his team are doing at Inroads, you can visit their website here or connect with Gerald on LinkedIn.
Learn more about this episode and about our sponsors in our show notes.
One of the biggest challenges for higher ed marketers is to personalize their communications at scale. No, not just use or personalization tokens, but actually communicate to prospects where, when, and how they wish to be engaged. On this episode of Chat’s What (S)he Said, Zach and Nicole break down several frameworks for communications segmentation and discuss when and where to use email, texting, chatbots, and video SMS within your overarching comm flow. As always, you can expect decent storytelling, good insight, great ideas, and a heck of a lot of fun from this conversation between two of your favorite enrollment marketing nerds.
Learn more about this episode in our show notes.
On this week’s episode of The Enrollify Podcast, we feature the first episode in Enrollify’s mini series on “My Career in Higher Education.” Janice Cheng-McConnell is the Assistant Director of Graduate Enrollment Communications at Syracuse University.
Janice started working in higher ed as a fry cook in the dining hall of her alma mater, Binghamton University. Since then, she has worked at state schools, community colleges, and larger private schools, and as such, has a diverse perspective on how different admissions and marketing teams function.
In this conversation, Janice reflects on the most important advice she received from mentors along her professional journey, what makes a great leader, and what higher ed needs to “figure out” if it wants to reduce employee turnover.
Learn more about this episode and about our sponsors in our show notes.
Higher ed marketers, like all marketers, are in the market for attention. And yet interestingly enough, there is often a huge chasm between where schools spend their media budgets and where current high school students spend their time.
On the pilot episode of Signals, Matt Diteljan, Co-Founder and CEO of Glacier, and our own Zach Busekrus from Enrollify, sit down for an educational conversation about where high school students actually spend their time online.
The duo offer creative ideas for how to build content programs and advertising strategies that resonate with next generations of students. Stream the episode for thoughtful commentary on how to adapt and improve your school’s student recruitment strategies to compel Gen Z to enroll at your college or university.
Learn more about this episode in our show notes.
On this episode of Signals, Zach and Matt are joined by TikTok influencer, Paige Pinder, to discuss how to build, manage, and grow your school’s TikTok account. Paige shares detailed insight into what does and doesn’t work on the platform, who should be (and shouldn’t be) creating content on your TikTok account, and how to increase your chances of going viral.
Stream a fun dialogue filled with campaign ideas, expert tips and tricks, and examples of the colleges and universities that are early adopters of the platform and currently slaying the game!
Learn more about this episode in our show notes.
It can be difficult to measure the value of advertising — especially when it comes to brand awareness building campaigns. Gen Z has a 30-40% higher ad recall than millennials, but are also quicker to recognize and skip ads than older generations. On this episode of Signals, Zach and Matt break down helpful frameworks for how to create digital ads that capture and keep the attention of high school students.
Join the duo for a walkthrough and creative riff on what does and doesn’t work on Instagram, TikTok, Snapchat, and YouTube when trying to reach Gen Z.
Learn more about this episode in our show notes.
On this week’s episode of The Enrollify Podcast, we feature a recent conversation between Eric Stoller and Cliff Holekamp that was originally published on the In Your Element podcast — a sister show to The Enrollify Podcast.
This fast-paced dialogue drops listeners into a compelling conversation about higher education. In Your Element asks innovative leaders about the challenges, wins, and future of everything from meeting enrollment numbers to equity in education.
Cliff Holekamp is the Cofounder & Managing Director of Cultivation Capital. On this episode, Eric and Cliff discuss:
- The ethical and financial ramifications of a needs-blind admissions model
- Why university programs like entrepreneurship are becoming more and more popular
- How recruiting and retention go hand in hand
- The rise of technological innovation across universities and why colleges are really tech companies
If you are not already subscribed to In Your Element, you can do so here.
Learn more about this episode and about our sponsors in our show notes.
Historically, colleges and universities across the country have thought about graduate student recruitment as second in importance to the traditional undergraduate student population. As such, graduate enrollment management teams tend to be under-resourced when it comes to time, money, and talent. But tides could be shifting as fewer students are going to college and as schools across the country are still recovering from losing significant revenue due to the pandemic.
In this episode of The Enrollify Podcast, Zach sits down with Adam Poluzzi, the Assistant Vice Provost of Graduate Enrollment Management and Brett DiMarzo, the Director of Graduate Enrollment Management Strategy, at Boston College. The three discuss a new division Boston College has launched as a part of the Graduate Enrollment Management team to help support graduate admissions professionals with the tools, insights, and resources they need to design and implement digital student recruitment strategies.
This model, perhaps the first of its kind, could be adopted by large and small schools and programs alike looking for practical and specific ways to attract, engage, enroll, and retain future graduate students.
Learn more about this episode and about our sponsors in our show notes.
Stream a dynamic conversation between Mickey and Zach on how enrollment managers can rethink their approach to virtual student recruitment in tandem with a more traditional approach. The duo unpacks how to create content that builds trust throughout a student’s journey from prospect to deposit and how to optimize communications that align with how students find, navigate, and digest information. Also — walk away with tips and tricks for how to make your school’s Error 404 page more dynamic!
Learn more about this episode and about our sponsors in our show notes.
On the pilot episode of Chat’s What (S)he Said, Nicole and Zach take a deep dive into the should do’s and please don’ts of how to have productive recruitment conversations with Gen Z. Zach shares a couple of stories of how his siblings (Gen Z-ers) navigate, consume, and share information, and Nicole offers several frameworks for how admissions counselors and higher ed marketers can think about attracting, engaging, and delighting prospective students in a way that not only stands out, but helps to meet an institution’s enrollment goals. Tune in for a spunky, educational experience — and let us know what you think!
Learn more about this episode in our show notes.
On this week’s episode of Fanatical Fridays, Zach and Mickey pontificate about what the future of prospect engagement and the admissions team will look like at colleges and universities across the country. The duo discusses the power of two way engagement and what it means for how enrollment teams operate both strategically and functionally.
Learn more about this episode and about our sponsors in our show notes.
There are a lot of opinions out there about what the future of higher education should look like, but what do students actually think? After speaking with undergraduate students from across New England about what the future might have in store for collegiate education, Zach sat down with Julia Wheeler, a graduate student at Roger Williams University, to brainstorm what the future of graduate education should look like.
Discover Julia’s thoughts on how schools can better prepare students for graduate school, the modality of education that makes the most sense, and what experiential learning opportunities are actually attractive to prospects.
Learn more about this episode and about our sponsors in our show notes.
Virtual recruitment events are here to stay — even as traditional, in-person events return to most college campuses. On this week’s episode of The Enrollify Podcast, Zach sits down with Paige Steffy, a Customer Success Manager at Unibuddy, to discuss what the future holds for digital events. They discuss ideas for how to approach event marketing in unique and differentiated ways, how to structure and title your events to stand out in a sea of virtual offerings, and what enrollment marketers can learn from Netflix with respect to how events should be formatted.
Learn more about virtual event marketing in the free e-course we built in collaboration with Unibuddy. This course takes you through the entire process of running an unforgettable virtual event, from planning to promotion and execution.
Learn more about this episode and about our sponsors in our show notes.
Zach and Mickey discuss how admissions and marketing professionals should intentionally approach professional development opportunities. How should you decide what sessions to attend at your association’s event? What balance should you strike between tactical and inspirational content? Unlock Mickey’s hacks on how to make the most out of every conference and virtual event in this week’s episode of Fanatical Fridays.
Learn more about this episode and about our sponsors in our show notes.
Marcus Hanscom is an incredible thinker with progressive insights about the future of graduate education and graduate student recruitment. On Enrollify’s recent Podcast Roadshow around New England, Zach sat down with Marcus to discuss the future of graduate enrollment management.
Marcus talked a lot about incentive alignment. Graduate education needs to be more agile, advanced degrees that meet the continually changing demands of today’s market need to be spun up quickly, but, in order to do so, you need faculty to be on board!
So, in order to encourage faculty members to create new graduate programs in a timely fashion, institutions need to find ways to ensure departments that if they meet their enrollment goals, the department will be rewarded with more resources.
Marcus also talked about how over the next few years, the infamous, looming 'Higher Ed Enrollment Cliff' will arrive and many institutions will likely turn to graduate enrollment to help make up for this loss in revenue. But, graduate enrollment management needs resources now to prepare for this moment. Waiting until the cliff hits hardest just might be too late.
Learn more about this episode and about our sponsors in our show notes.
The student journey to enrollment is increasingly multidimensional. To meet students’ high expectations for virtual engagement, institutions will need to assess their various engagement tactics and work to bring them all under one hood. On this week’s episode, Zach sits down with Mallory Willsea, Executive Vice President of Strategy and Operations at PlatformQ Education, to discuss the strategies and tactics that separate the best virtual events from the rest.
Mallory posits that virtual events, and any engagement institutions do, should be centered around the characteristics that define each student they engage with. Using data to fuel planning and follow up will be the differentiator, she believes, to facilitate student journeys that cater to students’ specific preferences and interests. Tune in for an idea-packed, entertaining, and practical episode on how to up your event marketing game.
If you’re curious to learn more about PlatformQ Education’s offerings, watch the Enrollify Exclusives Zach did with Gil Rogers, Executive Vice President of Strategic Partnerships, Marketing and Outreach here.
Are you planning on running a virtual recruitment event for your institution? Check out the free e-course we built with our partners at Unibuddy to learn the best practices for making your event unforgettable.
Learn more about this episode and about our sponsors in our show notes.
During one of the most tumultuous seasons in the life of higher education, Southern New Hampshire University (SNHU) cut their campus tuition in half — and claimed that students could still get the same high-quality education and campus experience, at a radically more affordable price.
On this week’s episode, we talk with Tim Whittum, Associate Vice President of Enrollment Management at SNHU, about the radical ways in which the university is rethinking the modality and flexibility of higher education and what this means for the future of student recruitment.
Tim and Zach posit that schools will need to get much more creative and specific about their value offering in order to stay relevant and competitive. The two also riff on ideas around how schools with predominantly online course offerings may get innovative and launch pseudo-campus environments...perhaps something like a “co-learning” space that is somewhat akin to a “co-working” space?
You won’t want to miss this riveting episode which is a part of the Enrollify Podcast Roadshow series!
Learn more about this episode and about our sponsors in our show notes.
Zach and Mickey debrief after The Enrollify Podcast Roadshow and riff on ideas about how the freshman year should be reimagined. Should students be required to enter college as “undecided”? Should the core curriculum include content on “how to manage a budget”, “understanding your personality test”, “possible career pathways for people like you”, etc?
Students might have an idea of what they want, but they don’t always know how to get there…what if freshman year was hyper-focused on helping students understand how the world actually works before allowing them to take major-specific courses?
Learn more about this episode and about our sponsors in our show notes.
Experiential learning has become such a buzzword in higher ed. I don’t know a single school that doesn’t tout their “experiential approach” to learning. And yet, so many students graduate underprepared for the workforce.
In this episode, Dr. Neil Niman, a faculty member at University of New Hampshire’s College of Business and Economics joins Zach for a progressive conversation on the future of coursework, course modality, and experiential learning.
Learn all about the Business in Practice (BiP) program that Dr. Niman created, which includes more than 70 courses on trending topics like “Bitcoin and the Blockchain”, “Agile Product Management”, “How to Talk Stocks”, and “College to Career: How to Stand Out in Today's Job Market”, and discover how UNH is helping students graduate with real-world working experience through their student-run digital agency, Voice Z Digital.
Learn more about this episode and about our sponsors in our show notes.
How do you evaluate your on-page SEO game? How do you optimize your website pages to increase their rankings for one or more targeted keywords? Learn a simple framework for how to dissect top ranking pages to boost your page on SERPs.
Also — The Enrollify Podcast is heading out on the road! Next week we will be interviewing students, VPs, and CMOs on the topic of “The Future of Higher Ed: What Students Actually Want, What the World Needs, and How to Design a Sustainable Experience That Achieves Both Ends.” Follow Zach on LinkedIn for live updates!
Learn more about this episode and about our sponsors in our show notes.
On this week’s episode of Fanatical Fridays, Mickey outlines a framework he uses to help enrollment managers evaluate the strategies and tactics that worked best to recruit this year’s class (and the ones that that didn’t work at all), in order to craft a more sustainable recruitment plan for the next recruitment cycle.
Learn more about this episode and about our sponsors in our show notes.
Over the last 18 months, Zach has been fortunate enough to interview more than 100 leaders in enrollment marketing on The Enrollify Podcast.
From VPs of Enrollment Management to Directors of Marketing, from college presidents to famous SEOs, and from CEOs of EdTech companies to brand experts at education marketing agencies.
And each bit of insight, inspiration, and education garnered from the guests we've had on the show, has augmented, in some way, his approach to marketing.
On this week's episode, Zach shares 10 lessons learned and takeaways taken after 100 conversations with some of the best in higher ed. The lessons are as follows:
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Stop Asking Broad Questions and Expecting Meaningful Insight
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Copywriting is the Most Accessible, Affordable, and Underrated of Marketing Tactics
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Imitate First, Differentiate Second
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Measure Twice, Cut Once
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The Future of Brand is Casual
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"How to" Content Still Really Freakin' Works
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Marketing Attribution is Still Subjective—And That's Not Necessarily a Bad Thing
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80% of Your Content Can Be Good if 20% of Your Content is Great
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Insert Yourself Into the Conversation
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Higher Ed Marketers are More Progressive Than You Think
Learn more about this episode and about our sponsors in our show notes.
Join Zach and Mickey for a conversation around the do’s, don’ts, and really don’ts of hiring in and around higher ed right now.
Mickey fleshes out a favorite framework he uses to help schools hire for the right roles from Jack Welch, former CEO of General Electric. Zach riffs on why organizations need to do a better job of paving other pathways to financial and influential success outside of the path to leadership.
Learn more about this episode and about our sponsors in our show notes.
Welcome to our 100th Enrollify Podcast episode (cue the confetti)! This is an extra special milestone for Enrollify, the place where enrollment marketers go to upskill, reskill, and discover new ideas, products, and services. In this episode, we put host Zach Busekrus in the hot seat and ask him all sorts of fascinating questions, from the top people who influence him to his favorite breakfast options.
Making her Enrollify podcast debut will be special guest host Natalie Gleason, whose first collaboration with Enrollify was through a strategic partnership with Mongoose (where she was working up until last year). A proud early adopter of Enrollify, Natalie is now a full-time member of the team working on Enrollify and its sister brands, mainly behind the scenes on marketing strategy, but is excited to (finally) go behind the mic.
In this episode, we pack in a recap of noteworthy marketing discoveries thus far, get inside our founder's head and hear more about HIS story, and get 100 random insights that may or may not help you grow, but will hopefully entertain you. Trust us, you won’t want to miss this one!
Learn more about this episode and about our sponsors in our show notes.
Every marketer knows the importance of word of mouth — people trust people more than people trust brands...plain and simple.
But, how do you get word of mouth to happen at scale? And how do you ensure that the words that people use to describe the experience your institutional brand offers aligns with the very way you want your brand to be perceived? Community marketing might just be the answer.
On this week’s episode, Zach sits down with Kyle Campbell, a Content Marketing Manager at Unibuddy, to discuss what community marketing is, why it matters for student recruitment, and which schools are slaying this new approach to prospect engagement.
To learn more about community marketing in higher ed, and get a plethora of examples of schools doing it well, subscribe to Unibuddy’s bimonthly newsletter, The Chat.
Learn more about this episode and about our sponsors in our show notes.
On this week’s episode of Fanatical Fridays, Zach and Mickey close out their Summer Sessions series with a discussion around how and why higher ed marketers and admissions professionals should adopt conversational marketing and admissions frameworks to their student recruitment mix.
Tune into this episode to learn the following:
- What conversational marketing means in higher ed student recruitment
- Successful frameworks for how to implement conversational marketing and admissions strategies at your institution
- Why prospective students respond so well to conversational messaging
- How to stand out from your competition with a unique tone, voice, and approach to admissions communications
Learn more about this episode and about our sponsors in our show notes.
Communication flows are the bread and butter of student recruitment in higher ed — and yet, admissions and marketing professionals alike struggle to make them compelling and differentiated.
On this week’s episode of The Enrollify Podcast, Zach sits down with Bryson Purcell, an Assistant Director of Admissions at Lock Haven University, and the Co-Founder of SuccessU (a student coaching service), to discuss the importance of designing a communications strategy focused on parents that acts in parallel with the drip sequences focused on prospective students.
Bryson shares specific strategies and tactics that he has used over the tenure of his career to increase response rates, boost prospect engagement, and ultimately convince students and their families to enroll.
You can learn more about Bryson and SuccessU by connecting with him on LinkedIn or at www.successucoach.com.
Learn more about this episode and about our sponsors in our show notes.
The new fiscal year has started and budgets are more or less set...but just because you’ve spent your marketing resources on a particular collection of vendors, strategies, tactics, and technology doesn't mean you have to do the same next year!
On this week's episode, Zach shares five questions that every higher ed marketer should ask themselves before they launch a single campaign this fall:
- Where are the keyword gaps in your competitor’s SEO strategy?
- How can you make your content more searchable?
- If a user had to complete a survey before they could “x” out of your website and describe their experience with your school in three adjectives, what do you hope those adjectives would be?
- If people are willing to take jobs having never stepped foot in an office or met their team physically, populations of students will feel the same way about college. What does this mean for recruitment?
- How do we win the quality lead game and stop playing the antiquated quantity lead game?
This week’s episode is brought to you by Element451. Have you heard the news? Element just launched a brand new certification course on Enrollment Analytics — and they are giving away scholarships to a few Enrollify subscribers! Apply before August 15th to qualify!
Learn more about this episode and about our sponsors in our show notes.
On this week’s episode of Fanatical Fridays, Zach and Mickey continue their Summer Sessions series with a brainstorm on the future of college and university websites. Zach outlines a helpful framework for how to think about, audit, and augment the experience your website offers to mirror the experience of being on campus.
Furthermore, Zach shares predictions for what the future of college and university website experiences will offer. These predictions include:
- Search will not be ancillary to navigation, search IS navigation
- Video experiences and chat will be the rule, not the exception
- Websites will become more “choose your own adventure” and less “pre-architected”
- CMSes will be controlled by marketing not IT
- Digital experience will see the kind of conversion rates that today’s on-campus events do of 40-50%….and we’ll see actual campus visits start converting at higher rates. If people are willing to take jobs having never stepped foot in an office or met their team physically, populations of students will feel the same way about college.
Learn more about this episode and about our sponsors in our show notes.
This special segment is the fourth and final part of our Enrollment Marketing Benchmarks Series brought to you by our sister company, DD Agency, an enrollment marketing services agency that specializes in SEO, content marketing, and all things HubSpot.
You can stream part one, the State of Event Marketing in Graduate Enrollment Management here, part two, the State of Content Marketing in Graduate Enrollment Management here, or part three, the State of Email Marketing here.
Tune in for insights, data, and strategic recommendations for how to up your digital advertising game in 2021 and beyond.
To access the full benchmarks report, visit www.BeatTheBenchmarks.com!
- More about benchmark data and the 2021 Enrollment Marketing Benchmarks Report:
- The research conducted for this report spanned a period of 12 months looking at hundreds of marketing campaigns that involved thousands of content pieces and prospect actions.
- The vast majority of marketing tactics and channels were targeted to prospective graduate students roughly 18-50 years of age, across an extremely wide variety of demographics, psychographics, industries, professions, and education levels. The following statistics allow you to understand the breadth and depth of data we scoured that is the backbone of this report.
- The way schools used to rely on physical, in-person recruitment events has dramatically changed over the past few years, but has been especially impacted since the start of the pandemic.
- Grad school fairs are no longer the mass-recruitment lead source they once were, and schools have moved to hosting their own information sessions and open houses.
- The biggest change in the last year is the predominance of virtual events as a result of the pandemic, which means we now have more data on virtual admissions-related events than ever before to analyze and identify the new benchmarks.
- Before the pandemic, virtual events typically achieved 25-40% attendance rates out of registrants, but as you will see in the report, more students are signing up and attending recruitment events than ever before.
Learn more about this episode and about our sponsors in our show notes.
Zach is out at a leadership retreat this week, so we’re featuring our most recent Starter Stories episode on the pod! Get ready to meet Elizabeth Johnson — Co-Founder and Chairman at SimpsonScarborough, one of the leading market research, branding, and design firms serving higher education today.
In her senior year of high school, Elizabeth thought she’d go and study psychology in college. But, after a conversation with her father who was footing the bill, she learned that she had two different major options before her — pre-med or mathematics.
And while she chose the latter, her favorite college class was actually an art history course! After graduating, she went to work at a small market research firm before joining Carnegie Communications, now Carnegie Dartlet, where she worked for 10 years and served as COO until she received a phone call that would change her life forever.
Christopher Simpson, the former Vice President and Spokesman for Indiana University who had been in charge of handling Bob Knight’s departure as a Hoosier back in 2000, asked Elizabeth to lunch to discuss an idea he had.
That idea would lead to the founding of SimpsonScarborough. Elizabeth didn’t know it at the time, but just a few months after the company was founded, Christopher received a terminal cancer diagnosis.
Tune in to hear the inspiring, challenging, and remarkable story of the birth and growth of SimpsonScarborough.
Learn more about this episode and about our sponsors in our show notes. And hear more founder journeys on our Starter Stories podcast.
In a recent Snapchat study, Gen Zers and millennials say that they watch over one hour per day watching video on social media apps alone. Over half (52%) of both Gen Zers and millennials say this increased viewing is here to stay.
On this week’s episode of Fanatical Fridays, Zach and Mickey continue their Summer Sessions series and discuss how video is no longer optional in your marketing or recruitment strategy as it is the primary channel and format through which Gen-Z consumes information.
Get tips, tricks, and loads of ideas on how to better utilize video in your school’s brand, marketing, and admissions campaigns. Some ideas include:
- 1:1 Video admissions nurturing via Goodkind
- Asynchronous Q&A’s (“How to Interpret Financial Aid,” “How to Navigate the Application, etc.) via Loom
- Hire a couple of student workers to storyboard 20-30 Instagram/Snapchat stories that you can use over the fall recruitment cycle
- Develop video-only comm flows to A/B test against email comm flows
Learn more about this episode and about our sponsors in our show notes.
This special segment is the third part of our Enrollment Marketing Benchmarks Series brought to you by our sister company, DD Agency, an enrollment marketing services agency that specializes in SEO, content marketing, and all things HubSpot.
You can stream part one, the State of Event Marketing in Graduate Enrollment Management here, or part two, the State of Content Marketing in Graduate Enrollment Management here.
Tune in for insights, data, and strategic recommendations for how to up your email marketing game in 2021 and beyond.
To access the full benchmarks report, visit www.BeatTheBenchmarks.com!
More about benchmark data and the 2021 Enrollment Marketing Benchmarks Report:
- The research conducted for this report spanned a period of 12 months looking at hundreds of marketing campaigns that involved thousands of content pieces and prospect actions.
- The vast majority of marketing tactics and channels were targeted to prospective graduate students roughly 18-50 years of age, across an extremely wide variety of demographics, psychographics, industries, professions, and education levels. The following statistics allow you to understand the breadth and depth of data we scoured that is the backbone of this report.
- The way schools used to rely on physical, in-person recruitment events has dramatically changed over the past few years, but has been especially impacted since the start of the pandemic.
- Grad school fairs are no longer the mass-recruitment lead source they once were, and schools have moved to hosting their own information sessions and open houses.
- The biggest change in the last year is the predominance of virtual events as a result of the pandemic, which means we now have more data on virtual admissions-related events than ever before to analyze and identify the new benchmarks.
- Before the pandemic, virtual events typically achieved 25-40% attendance rates out of registrants, but as you will see in the report, more students are signing up and attending recruitment events than ever before.
Learn more about this episode and about our sponsors in our show notes.
This special segment is the second part of our Enrollment Marketing Benchmarks Series brought to you by our sister company, DD Agency, an enrollment marketing services agency that specializes in SEO, content marketing, and all things HubSpot. You can stream part one, the State of Event Marketing in Graduate Enrollment Management here.
To access the full benchmarks report, visit www.BeatTheBenchmarks.com!
More about benchmark data and the 2021 Enrollment Marketing Benchmarks Report:
- The research conducted for this report spanned a period of 12 months looking at hundreds of marketing campaigns that involved thousands of content pieces and prospect actions.
- The vast majority of marketing tactics and channels were targeted to prospective graduate students roughly 18-50 years of age, across an extremely wide variety of demographics, psychographics, industries, professions, and education levels. The following statistics allow you to understand the breadth and depth of data we scoured that is the backbone of this report.
- The way schools used to rely on physical, in-person recruitment events has dramatically changed over the past few years, but has been especially impacted since the start of the pandemic.
- Grad school fairs are no longer the mass-recruitment lead sources they once were, and schools have moved to hosting their own information sessions and open houses.
- The biggest change in the last year is the predominance of virtual events as a result of the pandemic, which means we now have more data on virtual admissions-related events than ever before to analyze and identify the new benchmarks.
- Before the pandemic, virtual events typically achieved 25-40% attendance rates out of registrants, but as you will see in the report, more students are signing up and attending recruitment events than ever before.
Learn more about this episode and about our sponsors in our show notes.
Guest co-host Jamie Gleason joins the discussion this week as Mickey breaks down his approaches to working prospective student pipelines. Mickey discusses three components to address the pipeline as the conversation gets intense quickly! From defining stages and substages, to high conversion moments, to prioritizing your daily and weekly engagement efforts, this episode dives deep. Tune in to hear the approaches Mickey has successfully applied to improve student conversions and increase enrollment.
Learn more about this episode and about our sponsors in our show notes.
This special segment is the first part of our Enrollment Marketing Benchmarks Series brought to you by our sister company, DD Agency, an enrollment marketing services agency that specializes in SEO, content marketing, and all things HubSpot.
Tune in for insights, data, and strategic recommendations for how to up your event email marketing game plan!
To access the full benchmarks report, visit www.BeatTheBenchmarks.com!
More about benchmark data and the 2021 Enrollment Marketing Benchmarks Report:
- The research conducted for this report spanned a period of 12 months looking at hundreds of marketing campaigns that involved thousands of content pieces and prospect actions.
- The vast majority of marketing tactics and channels were targeted to prospective graduate students roughly 18-50 years of age, across an extremely wide variety of demographics, psychographics, industries, professions, and education levels. The following statistics allow you to understand the breadth and depth of data we scoured that is the backbone of this report.
- The way schools used to rely on physical, in-person recruitment events has dramatically changed over the past few years, but has been especially impacted since the start of the pandemic.
- Grad school fairs are no longer the mass-recruitment lead source they once were, and schools have moved to hosting their own information sessions and open houses.
- The biggest change in the last year is the predominance of virtual events as a result of the pandemic, which means we now have more data on virtual admissions-related events than ever before to analyze and identify the new benchmarks.
- Before the pandemic, virtual events typically achieved 25-40% attendance rates out of registrants, but as you will see in the report, more students are signing up and attending recruitment events than ever before.
Learn more about this episode and about our sponsors in our show notes.
On this week's episode of Fanatical Fridays, Zach and Mickey flesh out a tried and true framework for social media advertising that helps schools of all shapes and sizes generate quality leads (regardless of their media budget). Furthermore, Zach shares ideas for how enrollment marketers should diversify their marketing channels based on their average annual budget for media buys. Get ready for some specific, tactical tips to up your channel strategy game!
Learn more about this episode and about our sponsors in our show notes.
On this week's podcast, Zach sits down with Will Patch from Niche and Jeremy Tiers from Tudor Collegiate Strategies to discuss a survey they recently conducted of high school juniors.
A total of 7,129 juniors responded to the survey and expressed their hopes, dreams, and fears about their college search process in a (soon-to-be) post-pandemic world.
Tune in for a fascinating discussion on what these survey results suggest about the future of higher ed marketing and student recruitment.
Some noteworthy stats from Niche:
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75% of juniors believe that their chances of being accepted will be hurt if they do not submit test scores with their application to test-optional and test-blind colleges.
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Nearly half of students reported that they had already taken the SAT, ACT, or CLT; and amazingly only 6% reported that they don’t plan to take a test. Of students who have taken, or plan to take, a test, 96% plan to submit the scores to some or all of their colleges when they apply.
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25% of juniors have already narrowed down their list of schools, while another 68% are actively doing college research. The majority of juniors reported actively started researching colleges between the summer before their junior year and the spring of their junior year.
Learn more about this episode and about our sponsors in our show notes.
In our first SUMMER SESSIONS☀️ episode, Mickey and Zach chat about the disruption in the higher ed industry ushered in by the pandemic and the unique challenges faced by various types of educational institutions.
The hosts dive into the following questions:
Is this the 'moment of truth' for schools who are facing massive enrollment declines? How do they become genuinely distinct, before going extinct?
Why do enrollment marketers focus on huge virtual events, when there can be rich and engaging events on a smaller scale?
When will there be a disruption of the application process? Will institutions ever rethink application deadlines, especially as they shift toward being test-optional?
Jump into this first episode for additional insights by Mickey and Zach. And stay tuned for five more episodes of this special segment designed to teach you a new strategy and/or tactic to help you become a better enrollment manager or higher ed marketer this summer.
Learn more about this episode and about our sponsors in our show notes.
In 2019, SimpsonScarborough published a State of Higher Ed Marketing report, which noted that more marketers say their president relies on anecdotal opinions than many quantifiable measures and that only 1 in 3 are using periodic brand tracking to measure success.
While tides are shifting, there is still a lot of work that needs to be done in higher ed to associate brand and marketing impact with an institution's bottom line.
On this week's episode, Zach sits down with Jason Simon — CEO of SimpsonScarborough — to unpack the frameworks that leading institutions are using to take a performance-driven approach to branding and marketing in higher education.
Learn more about this episode and about our sponsors in our show notes.
We're gearing up to launch a new, special segment of Fanatical Fridays called SUMMER SESSIONS. ☀️
Get ready for 6 episodes designed especially to teach you a new strategy and/or tactic that will help you become a better enrollment manager or higher ed marketer this summer.
Welcome to our YouTube Advertising for Higher Ed Marketers series, where we teach you how to up your YouTube creative game and generate qualified inquiries using YouTube TrueView for Action Campaigns.
If a picture's worth a thousand words, a video must be worth a million?!
90% of Gen-Z is on YouTube and watches an average of 23 hours of content on the platform each month.
And yet, many enrollment marketers still don't know the first thing about how to advertise effectively on the world's second-largest search engine. It's time we change that.
On this week's episode, discover how to generate ideas and insight into how to up your school's creative assets to earn and win the attention of qualified prospective students.
Furthermore, we'll teach you how to reach more qualified prospective students by experimenting with remarketing lists, optimizing your bidding strategies, and using converting and assisting keywords from your Search campaigns to create a more customized audience for you to reach.
Unpack why your daily budget should be 10X your Video CPA, how to help YouTube's optimization algorithm improve your campaign faster, and how sitelink extensions on TrueView for action campaigns can drive up to 40% higher conversions!
On this week's episode of The Enrollify Podcast, Zach is joined by Bill Faust, Senior Partner and Chief Strategy Officer at Ologie, to chat about the ways in which COVID has fundamentally changed how higher ed thinks about branding, marketing, and student recruitment.
They discuss how higher ed institutions will evolve their offers and experiences and whether or not schools will become more specific with their audience targeting. That would be a shift from positioning themselves as a place for everyone, which, more or less seems to be the message that most schools subscribe to today.
Furthermore, they wrestle with how colleges and universities will repair the branding of higher education holistically, as offerings like Lambda School, General Assembly, and others, become more socially acceptable as alternative education pathways.
Learn more about this episode and about our sponsors in our show notes.
This week’s Fanatical Friday’s episode is the second part of an Enrollify Podcast two-part series (catch the first episode here). Zach Busekrus is joined by a special guest, Jamie Gleason, a 15-year enrollment management veteran (both on campus and in the ed-tech/enrollment marketing space).
Anthony de Mello, a Jesuit priest and psychotherapist said that “We yearn for change, but cling to the familiar.” Those who have been in enrollment management for a long time get opportunities every year to adapt what they do — and summer is often when many of those changes are attempted. Zach asks Jamie if he had opportunities to change how he did things on or after May 1st as a Director of Admission, what would he do differently? What would he focus more on and less on? What practices would he implement to bring about sustained change within an institution or within the admissions office?
If you are heading into that summer mindset when everything starts to feel stale, tune into the episode for fresh ideas that go beyond the familiar.
Learn more about this episode and about our sponsors in our show notes.
In this week’s episode, Zach Busekrus welcomes Jamie Gleason (DD Agency’s VP of Enrollment Strategy). When these two enrollment guys get rolling, the ideas (and tangents) become prolific.
In part one of this Enrollify Podcast two-part series, Zach and Jamie noodle on the age-old “what’s next in enrollment marketing” question. For instance, what would it look like to introduce a video-first communication flow (yes, instead of that old email comm flow you’ve been using). Is there a point in which personalization potentially damages the idea of greater community? And are the arcane methods of print outdated for today’s audience...or is there still a place for them in the university’s comm flow?
Don’t miss the show to hear insights from Jamie and Zach about what’s next in enrollment marketing.
Learn more about this episode and about our sponsors in our show notes.
A recent Pew Research Center report pegged YouTube as the most popular and fastest-growing social media platform, reaching 81% of US adults in 2021 — up from 73% in 2019. And Gen-Z? 90% of them watch one or more videos on the platform every month!
But, enrollment professionals have struggled to effectively use YouTube for student recruitment — and it's time that changes.
On this week's episode of Fanatical Fridays, Zach offers a crash course on YouTube advertising for enrollment marketers. Tune in to the show to generate ideas and insight into how to leverage different ad formats and audience types to increase your school or program's brand awareness.
Learn more about this episode and about our sponsors in our show notes.
Everyone talks about the importance of storytelling in marketing...and a lot of folks in higher ed think they are good storytellers, but what are the mechanics and frameworks that separate the best storytellers from the rest of the pack?
On this week's episode, Zach is joined by Kerry Morrison, Chief Storytelling Officer at Goodkind — an education technology company focused on storytelling through personalized, one-to-one video.
Zach and Kerry discuss how to rethink the student recruitment process and make it more sustainable (just because you need to increase enrollment by 10% doesn't mean you must buy another 10,000 names for your search campaigns).
Tune in for a thought-provoking and timely conversation about the future of personalized communications in higher ed.
Learn more about this episode and about our sponsors in our show notes.
Zach and Mickey share practical ideas for the data points that enrollment managers should be leveraging to better personalize their communications to prospective students. Don't miss the debate on the value of personas at the end and a special announcement about a new series coming out this summer!
Learn more about this episode and about our sponsors in our show notes.
TikTok advertising today is basically what Facebook Advertising was in 2014 — organic reach is incredible, generating quality impressions is a given, and competition (in higher education anyway) is low. So why aren't more schools allocating resources to developing their TikTok strategy?
According to Enrollify subscribers, it's "because we aren't sure how to get started." Well, buckle up folks because on this week's episode, Zach shares detailed insight into why enrollment marketers should up their TikTok game today, and tangible ideas for how they can do so.
Watch this video to understand the various advertising options available on the platform, which colleges and universities are currently slaying their TikTok game, and what investment your school should be ready to make when starting out.
Learn more about this episode and about our sponsors in our show notes.
In this episode, Zach chats with Joseph Lapin, Vice President of Marketing and Communications at Circa Interactive, about the complexities of marketing attribution in the higher ed space.
Joseph dives into the following questions:
- What are the most important channels for enrollment marketers to be spending money in right now?
- Where should enrollment marketers spend time “building clout” online right now? Are there specific networks or channels you believe enrollment managers and higher ed marketers should be focused on right now?
- If you were building a university’s marketing and admissions team from the ground up today, what kind of skills would you look for in an enrollment marketer? What kind of talent would you hire and why?
Don't miss the show to hear about insights from Joseph about how higher ed marketers should reshape the lens through which they understand marketing attribution.
Learn more about this episode and about our sponsors in our show notes.
Brandon Etheredge, Director of Multimedia Services at the College of Liberal Arts at Auburn University, went to an underfunded public high school and learned how to be scrappy with the resources that were made available to him — even if they were sparse.
Little did he know then just how "scrappy" his first job after graduation as an enrollment marketer would need him to be.
Tune into this week's episode of The Enrollify Podcast for a conversation about marketing automation...and what schools with little-to-no time, money, or expertise can do to better their marketing and communications game.
Learn more about this episode and about our sponsors in our show notes.
May is just around the corner and it's time for admissions counselors to get hyper-focused on who is "in" and who is "out" for fall 2021. On this week's episode of Fanatical Fridays, Zach and Mickey riff on enrollment marketing strategies and tactics that will help admissions teams discern which applicants are worth continuing to market to (and which ones aren't!).
Check out our show notes for more episode details and to learn about our sponsors.
CRMprov is a new biweekly show in The Enrollify Podcast Network that reveals how institutions can experience growth through technology. Don't miss today's podcast to hear the first episode of CRMprov: Choose Wisely—Assessing, Eliminating, and Implementing On-Campus Software.
Mickey Baines and Jamie Gleason connect with Erin Finn and Richard Graham from Thomas Jefferson University (Philadelphia, PA). Jefferson's CRM journey was, let's say, complicated...including the merger of two separate institutions, two different CRMs, two data sets...and all the other stuff that goes along with it. And, spoiler alert, they decided to go with a different CRM altogether.
Listen in to hear how their internal process unfolded, who's owning the implementation now, and how it's going so far. And don't forget to subscribe to CRMprov so we can notify you every time a new episode airs!
Check out our show notes for more episode details and to learn about our sponsors.
We're thrilled to share with you that we've expanded beyond this core podcast segment into a full-fledged podcast suite called The Enrollify Podcast Network. From entrepreneur secrets to marketing insights, we've got you covered. And in this episode, we give you the deets on one of our brand new shows, Starter Stories.
Starter Stories is a podcast that explores the stories behind the world’s leading education technology companies and education consultancies...and the people who created them. In each episode, you’ll hear about the grit, the strategies, the wins, the failures, and the serendipity that transpired to take a half-baked idea and bring it to life.
In today's show, enjoy a sneak peek into our first three Starter Stories episodes:
- Episode 1: Kanahoma—Seth Odell, Co-Founder and CEO
- Episode 2: Unibuddy—Diego Fanara, Co-Founder and CEO
- Episode 3: mStoner—Michael Stoner, Co-Founder and President
And don't forget to subscribe to Starter Stories so we can notify you every time a new episode lands!
This episode is brought to you by our friends at Mongoose, Squiz and Goodkind.
If you're a graduate enrollment manager, chances are you've run a LinkedIn Ad campaign before. But have you ever run a LinkedIn Video Ad campaign before? If so, were you left overwhelmed, underwhelmed, or perhaps just confused? If you answered "yes" to any of the above, then this week's episode of Fanatical Fridays is for you.
About the Interviewee:
Amy Glynn is CampusLogic's VP of Student Financial Success. She serves as a higher education advocate focused on eliminating the financial barriers that delay and derail college enrollment and completion. Amy is focused on helping colleges and universities deliver student financial success through automation, advising and analytics. Dedicated to improving staff efficiency and the student experience, Amy has spent her entire career optimizing the financial aid process while ensuring institutions maintain compliance with Federal Title IV regulations. A nationally renowned and sought-after speaker, Amy champions ideas that can help turn the tide for millions of students who drop out of higher education every year for reasons related to finances. Amy holds a BA in English Secondary Education from the College of St. Rose in Albany, NY and a Master of Science in Higher Education from Walden University.
About our Partner: Meet Squiz — a Student Experience Platform that offers a full suite of solutions developed exclusively for higher education.
Squiz has so many exceptional products that are worth checking out, but the two I have been most impressed by are their custom site search product, Funnelback, and their Website platform, which is a true DXP — don’t worry, I’ll explain what this means momentarily.
For the next wave of digital natives, search is not ancillary to navigation, it IS navigation. And Funnelback enables schools like yours to build custom, smart site search — so that your nursing program page actually comes up when someone searches “nursing” instead of that one nursing faculty event registration page from two years ago…
And their DXP? It’s so much more than a traditional Website CMS. A CMS is meant for exactly what it claims to be: content management. It's an important part of your martech stack and an important part of the student lifecycle. But that's just it: a part.
A DXP (Digital Experience Platform) is built to be the hub of your martech stack. It relies on powerful integrations, data management, and an OPEN platform in order to create the kind of experiences simply not possible with just a CMS. (Or at least, impossible without a giant IT web team to support all of the APIs and constant upkeep.)
Say goodbye to the finicky plug-ins of WordPress and the crappy site architecture of Drupal that hurts your SEO, and get ready to meet the fastest, most powerful, and personalized website platform for colleges and universities on the market.
Today, the student experience begins online, not at school. And as an enrollment marketer, your job is to ensure that prospective students find what they are looking for as quickly as possible…
Squiz is the secret friction-reducer that schools across the globe are using to not just attract the next generation of students, but nurture them to the point of enrollment in a way that is conducive — not counter to — how they consume information and make purchasing decisions.
Resources mentioned during the interview:
CampusLogic
Student Financial Success
Shift Summit
Amy Glynn
Twitter: AmyGlynn15
Medium: https://amyglynn.medium.com/
LinkedIn: https://www.linkedin.com/in/amy-glynn/
What can enrollment managers do today to increase their chance of yielding the right class tomorrow? On this week's episode of Fanatical Fridays, Mickey shares a framework he uses to help enrollment teams think creatively about discerning whom to continue to nurture post-application and whom not to.
Plus, stay tuned for a special announcement at the end of the show!
People are busy. Their inboxes are full. Interacting with your content is not the most important thing on their to-do list. And yet, as enrollment marketers, it's our job to get our communications in front of the right people, at the right time, and in the right place.
On this week's solo-pod, Zach shares insights and new lessons learned over the last six months of email marketing. From there, he dives into the results garnered from an Enrollify Secret Shopper Experiment that was conducted last fall.
Zach inquired at close to 80 business schools and reports on what he learned from the more than 1,000 email communications he received.
Community colleges across the country have been hit especially hard by COVID, fueling the need to reinvent the ways they reach their target audiences and effectively communicate their value.
On this week’s episode of Fanatical Fridays, Zach and Mickey discuss the challenges that many schools face in positioning their programs in a way that is relevant and compelling to Generation Z — a generational cohort already more skeptical of higher education than Gen-Xers and Millennials.
These two enrollment marketing aficionados explain why all enrollment marketers, especially those working at community colleges, should be paying attention to what’s happening on American Idol right now to inspire how they recruit this next generation of students and position their program offerings.
Colleges and universities often struggle to identify, solidify, and then communicate their unique value proposition. In an era where the value of higher education is under great scrutiny, the need for clear, concise, and differentiated messaging has never been greater.
On this week's episode, Zach is joined by Ian Evenstar, the CEO and Founder of UNINCORPORATED — a branding, design, and marketing agency exclusively focused on higher education.
Ian offers several thoughts and ideas around how a school’s curriculum can make or break an institution's brand equity and how faculty thought leadership should be incorporated into every enrollment marketer's mix of recruitment strategies and tactics.
It's 2021 and there's still significant misalignment between admissions and marketing teams at colleges and universities. This misalignment stifles innovation on the student recruitment front—especially when it comes to adding new channels to the mix.
On this week's episode, Zach and Mickey discuss the significant growth in user activity and campaign performance that platforms like TikTok and Snapchat have seen over the last six months and speculate as to why less than 10% of higher ed marketers are running ads on either platform.
Tune in for an exciting debate on what incentivizes enrollment management teams to experiment with new strategies and which areas of friction prevent them from doing so.
In the third quarter of 2020, Glacier surveyed 187 professional marketers at North American higher education institutions to gather a baseline understanding of their organization, the challenges their teams face, and how the pandemic has impacted the social media and traditional marketing tools they’re leveraging today.
On today's episode, Matt Diteljan, Co-Founder and CEO of Glacier, joins Zach for a conversation on the state of high school digital advertising.
Among the myriad topics discussed, Matt and Zach chat about two especially interesting findings that Glacier's report uncovered—the reported effectiveness of TikTok and Snapchat strategies and the lack of institutions currently playing in these ponds.
About 86% of higher ed marketers reported success in their TikTok strategies and yet only 1.9% of schools are currently advertising on the platform. In a similar vein, higher ed marketers reported a 64% increase in the effectiveness of Snapchat campaigns with only 9% of colleges and universities currently using the platform for enrollment marketing.
Tune in to the show for a greater understanding of where higher ed marketers are spending their budgets right now, and where Matt thinks they should be spending their cash in the near future.
This week's episode is brought to you by Squiz!
Squiz has so many exceptional products that are worth checking out, but the two we have been most impressed by is their custom site search product, Funnelback, and their Website platform, which is a true DXP.
For the next wave of digital natives, search is not ancillary to navigation, it IS navigation.
And Funnelback enables schools like yours to build custom, smart site search — so that your nursing program page actually comes up when someone searches “nursing” instead of that one nursing faculty event registration page from two years ago…
And their DXP? It’s so much more than a traditional Website CMS. A DXP (Digital Experience Platform) is built to be the hub of your martech stack. It relies on powerful integrations, data management, and an OPEN platform. Get ready to meet the fastest, most powerful, and personalized website platform for colleges and universities on the market.
Today, the student experience begins online, not at school. And as an enrollment marketer, your job is to ensure that prospective students find what they are looking for as quickly as possible…
To learn more about Squiz’s secret sauce, head on over to www.enrollify.org/chatter/squiz.
On this week's episode of Fanatical Fridays, Zach and Mickey talk about the new social audio app, Clubhouse, and what enrollment marketers should know about the platform.
From there, these two higher ed nerds share ideas for how enrollment management teams can stand out in an ever-crowded sea of subpar communication flows.
Tune in for a light, fun, and thought-provoking conversation.
In this week's episode, Zach chats with Marcy Dobozy, VP of Marketing at Vidyard, a video marketing technology company. They discuss the role video plays in marketing and how enrollment marketers can leverage the power of video for student recruitment. Marcy dives into several questions, including:
- How does Vidyard think about the role that video plays in attracting, engaging, and delighting customers?
- What parallels might exist for our audience of enrollment marketers working to attract and convert the attention of quality prospective students?
- Can you give us a crash course on the role video plays in SEO?
- What does marketing in 2025 look like? What role do you think video will be playing in the marketing mix in just a few years?
Make sure to listen to the episode for insights on the unique value of video as part of your marketing toolkit.
Zach puts on his exec-level enrollment marketer hat for this episode and shares the first things he would tackle as a VP. He discusses his tips for how enrollment marketers can level up their marketing strategies and invest in effective lead generation tactics, including:
- Hiring creators and developing original audio and video content
- Using video as a conversion tool and not just an asset for general brand awareness
- Leveraging SparkToro for insights on their target market before launching a strategic marketing plan
- Spending less money on Facebook and Instagram and more money on paid partnerships with newsletters like Morning Brew
Check out the latest 'solo-pod' from Zach below.
On this week's episode of Fanatical Fridays, Zach and Mickey ponder over a new, growing trend among enrollment management teams around the outsourcing of the development of their school's unique value propositions.
Hiring consultants to help with brand development, marketing, or digital advertising support isn't new, but asking a partner to help your team discern what the unique value of your program actually is? It's a growing trend among higher education institutions of all shapes and sizes. Is this a good thing? A bad thing? An okay thing? Find out on this week's show.
In a recent article published by The Chronicle, Paul N. Friga reported that higher education has lost more than $183 billion during the pandemic.
More so than ever before, schools across the spectrum are re-evaluating who they are, what their unique value offering is, and where they need to invest in order to survive.
On this week's solo-pod episode, Zach talks about what colleges and universities need to do immediately if they want to still exist in the next 5-10 years.
The key? It starts with a school's website...the digital space that has become the welcome center, the admissions office, the student center, and more in this unprecedented year.
Tune in for practical ideas on how to rethink the value your school's website delivers to prospective students.
On this week's episode of Fanatical Fridays, Zach and Mickey talk about HubSpot's acquisition of digital media giant, The Hustle...and try and make parallels between and predictions for what this might mean for the future of ed-tech and enrollment management teams.
Oh, and we also talk about the finicky relationship higher ed has with software...and share some ideas for how savvy enrollment marketers might breakdown the technical silos that exist.
Higher education is at an inflection point…schools need to lean into their difference today or risk not being around tomorrow. And in order for the development, solidification, and subsequent promotion of this difference to happen, they need enrollment marketing professionals who are equipped with the necessary skillsets and experience.
On this week’s episode, we chat with Steve Schuetz, who has had quite a career in all things higher ed — from working as a director of financial aid to working in enrollment management consulting to serving as an interim cabinet member at a university.
Steve shares lessons, stories, and advice he garnered throughout his career and offers a framework for how to know if/when it’s time to pursue your next gig in the great higher ed career ecosystem.
In the latest Fanatical Fridays episode, Mickey and Zach chat about the significance of crystallizing a vision and outlining goals for your entire marketing team. When expectations are clear and aligned with every individual's role, teams have a chance at reaching lofty, impressive goals together.
Plus, Mickey and Zach discuss how a marketing team might go about implementing a student ambassador program (from finding the best-fit students to identifying desired results) in order to leverage the power of micro-influencers. And as a special bonus, make sure you listen to the show for an exciting free offer from the hosts.
In today's episode, Enrollify podcast host Zach Busekrus discusses a trend that has been gaining momentum in the higher ed space—the micro-influencer, i.e. a brand partner with 1,000 to 10,000 social media followers. Enter: student ambassadors, admissions counselors, program coordinators and other personalities that exist on your recruitment team.
And since 92% of consumers trust micro-influencers more than traditional advertising or a celebrity endorsement, it's a good idea to figure out how you can hop on this trend for student recruitment at your institution.
Wondering exactly how to incorporate more students into your marketing strategies? You won't want to miss this episode, where Zach offers some creative ideas for maximum impact.
In the first Fanatical Fridays episode of 2021, Mickey and Zach share actionable ideas for optimizing your time management. From the Pomodoro method to the Inbox Zero philosophy, they chat about sharpening your processes, identifying your desired outcomes, and setting the right kind of goals.
Don’t miss the show for tips on prioritization so you can lead your team (and your time!) effectively. Plus, Mickey discusses his tried-and-true framework from working in enrollment management for categorizing work tasks and some of his favorite business books (cue Patrick Lencioni titles).
Meet Dror Liebenthal — the Co-founder and CEO of Bold.org, an organization committed to eliminating the student debt crisis in the United States and building a more sustainable recruitment and enrollment experience between students and higher education institutions.
The average student today will graduate with more than $30,000 in debt 😮 and is far less likely to start small businesses, seek the highest impact careers, buy homes, or start families.
Students around the country are taking on huge amounts of debt to get access to the education they want and need. By enabling students to fund their education through exclusive funding opportunities, Bold.org broadens access to that education in an affordable and sustainable way. Check out the eye-opening conversation about the future of financial aid between Zach and Dror in our latest episode!
On the final Fanatical Fridays episode of the year, Zach and Mickey discuss what upticks in searches for pursuing a master's degree and completing one's bachelor's degree means for enrollment marketers. This intro leads Zach and Mickey into a conversation about the power and importance of SEO in 2021, how apps like ZeeMee are changing the digital recruitment game by marketing through the context of community, and what marketing messages and themes will be most important for enrollment marketers in 2021.
SecondLook is a monthly segment of the Enrollify Podcast where we explore the most meaningful marketing trends and help enrollment marketers make sense of them.
Matthew Fall is the Managing Editor of The Minute and spends time each week scouring the internet for the trends that are most crucial for enrollment marketers to be paying attention to.
On this week's episode, Zach and Matt dive into eleven marketing trends that higher ed marketers should watch going into 2021. They discuss key findings from a report on adult learners, what it could mean to incorporate gamification in your marketing strategy, and some new stats about social media, among other topics. You won't want to miss the last SecondLook of 2020.
Brands use personalization all the time to elevate customer happiness and build loyalty. As a marketing strategy, personalization is equally important in student recruitment and enrollment management at higher education institutions.
On this week's episode, Zach is joined by Ardis Kadiu, Founder and CEO of Element451, an intelligent admissions marketing and CRM platform. Zach and Ardis discuss how personalization can be used far beyond the email inbox and how it enables admissions teams to make smarter decisions about who they engage with.
Plus, Ardis shares insights into the role technology plays in personalization and what he anticipates 2025 to look like when it comes to implementing personalization in marketing across multi-channel communications.
Mickey kicks off today's episode with an exciting, new idea...it may or may not involve the launch of a new podcast show!
Zach and Mickey riff on the meaning behind recent trends in prospective student search behavior. Searches around "bachelor's degree completion" and "should I go to grad school" are up nearly 450% and 50% respectively (as compared to last year).
How should enrollment management teams be capitalizing on these trends? By creating quality, educational content that answers the questions of these prospects!
Furthermore, we're seeing huge upticks in requests for the development of "power phrases" to help equip enrollment teams with snippets of branded copy that helps them articulate their school's unique value proposition in truly unique ways.
On this week's episode, Zach and Mickey share a framework for social media advertising that is yielding 10x returns for enrollment marketers, SEO hacks that are helping schools increase organic rankings without needing to publish a lot of new content, and why enrollment teams who are not already incorporating conversational marketing strategies in their student recruitment strategy stack, should be doing so! This conversation is jam-packed with tactical ideas that will help your team think bigger, act smarter, and implement quicker!
For the new generation of digital natives, search is not ancillary to navigation, it IS navigation. Most college and university websites settle for Google's custom search tool as the search plug-in for their site, which allows for little flexibility.
On this week's episode, Zach is joined by Hannah Fuchigami, Marketing Manager at Squiz, for a discussion about the rise of search and why traditional site search plug-ins simply don't make the cut. Great search tools understand user intent and can serve up multiple, custom-branded, and contextually-sound pathways for the searcher.
Plus, site search can be an antidote for enrollment marketers with little control over their website's design—you may not be able to control site architecture, but with the right search tool, you can enable prospects to find the information they're searching for with as little friction as possible. Don't miss this episode for tips on reducing barriers for your prospects!
Virtual tours are all the rage today...but...let's be honest...few schools are doing them well! On this week's episode of Fanatical Fridays, Zach and Mickey brainstorm several tactical ideas for how enrollment management teams can ideate, plan, and execute virtual tours and visits that are truly personalized to the various needs, wants, and desires of different target audiences. Tune in for a riveting and inspirational conversation!
SecondLook is a monthly segment of the Enrollify Podcast where we explore the most meaningful marketing trends and help enrollment marketers make sense of them.
Matthew Fall is the Managing Editor of The Minute and spends time each week scouring the internet for the trends that are most crucial for enrollment marketers to be paying attention to.
On this week's episode, Zach and Matt explore eight marketing trends that higher ed marketers should pay attention to as we finish off 2020 and head into 2021. From Brandon Busteed’s prediction that higher ed’s greatest disruption will come from faculty (not Silicon Valley), to noteworthy changes in how Google bots will index content, this episode is a must-listen.
Transfer enrollments are down...and high school seniors are submitting FAFSA forms at a rate that is down 14% over the same time last year. Now, more so than ever before, enrollment managers need to understand the metrics that really matter. On this week's episode, Zach and Mickey share ideas for how to stay focused and make the most impact during this crucial time of year.
Phoebe Bain, Marketing Writer at Morning Brew, spends dozens of hours every week reading about marketing trends and discerning the wheat from the chaff. Three times a week, she’s responsible for bringing the latest and greatest marketing news to tens of thousands of subscribers via Marketing Brew — a publication of Morning Brew.
On this week's episode, Phoebe gives advice to enrollment marketers on how to launch brand campaigns that generate meaningful attention and how graduate programs should think differently about attracting, engaging, and, ultimately, enrolling students.
She also shares her experiences working as a freelancer for Carnegie Dartlet and College Xpress and how these opportunities helped her grow into an exceptional curator. And she offers specific tactical ideas for how she would go about marketing a business or nursing program in light of COVID-19. You won't want to miss this exciting chat between Phoebe and Zach!
Everyone and their mother has been talking about how to successfully market virtual recruitment events...but what about POST-virtual-event communication strategies? How should enrollment managers effectively differentiate their follow-up emails, texts, and phone calls from their competitors? Find out on this week's episode of Fanatical Fridays with Mickey Baines!
When it comes to strategies for higher ed marketing, most folks immediately assume we should be talking about texting, TikTok, and Snapchat strategies…and while these tactics might be worth considering for attracting future undergrads, higher ed marketing is a lot broader than just undergraduate student recruitment.
In this episode, Zach is joined by Francesca Reed, Vice President of Enrollment Management and Marketing at Neumann University. They discuss how to effectively lead, develop, and implement unique enrollment marketing and student recruitment strategies across undergrad, transfer, degree completer (adult), and graduate populations.
Francesca also shares her thoughts on the importance of ensuring that people with their “boots on the ground” are a part of the decision-making process when it comes to choosing where to allocate marketing spend and which channels to play in (and which NOT to). Plus, she gives her tips for building culture among enrollment management teams in a remote working world. Don't miss the episode for all of these insights and more.
In today's new virtual-admissions world we’re living in, having software that empowers enrollment management teams to design a remarkable, personalized, and student-success-oriented admissions experience is a “must-have," not a "want-to-have."
Cornelia Anderson, Co-Founder and CEO of Verity IQ joins Zach in this week's episode to chat about how the next wave of CRMs, SIS's, and other university-wide apps and software must be built within a framework of “all-on-one” instead of the traditional “all-in-one” framework. In other words, integrations with easy-to-access API’s are the future.
Ideally, all staff members at a college would be able to use whichever marketing tool, social tool, etc., that they’d like and be able to efficiently reference the core system or record. Don't miss the episode for a critical discussion about the power of a truly integrated, enterprise-wide system for all university departments and teams.
SecondLook is a monthly segment on the Enrollify Podcast where Zach Busekrus and Matthew Fall, Managing Editor of The Minute, discuss the top trends in higher education marketing that are worth paying attention to.
On this month's edition, we discuss podcast search engine optimization strategies, Facebook limiting the number of ads a page can run at any given time, a merging of audience types within Google Ads, and a recent poll by RNL of 180 graduate programs across the country which uncovered that 47% of leads generated by graduate enrollment teams are from digital advertising and search engine optimization (SEO) efforts. Tune in for an exciting, enlightening, and tactical conversation!
In a recent Inside Higher Ed piece co-written by leaders at Huron Consulting and Whiteboard Higher Education, the authors noted that “as a rising chorus of higher education leaders and commentators is observing, now may be the time for a great many institutions to set aside hope as the foundation of their strategies going forward and fundamentally reimagine their business models.”
On this week's episode, Zach is joined by Rob Bielby, the Vice President of Analytics & Insights at Whiteboard Higher Education, to discuss how enrollment marketers can more effectively leverage data to make informed enrollment planning and financial aid strategic decisions.
In light of the higher ed challenges brought on by COVID-19, Rob and Zach dive into the following topics and questions:
- Where does friction exist when it comes to the business model of higher education and how should individuals working in enrollment management, marketing, and graduate admissions have productive conversations about reexamining business models?
- What indicators can enrollment marketers use this fall and into next spring to discern inquiry and applicant quality when they can’t rely as much on some of the things they’re used to depending on, like campus visits?
- How can marketing and communications and enrollment management professionals cultivate, as Rob puts it, a "longer-term enrollment perspective" while managing short-term demands?
Tune in for an exciting discussion about making the best use of your resources to find and attract your best-fit, high-quality applicants, even (and especially) amidst a pandemic.
COVID-19 has dramatically accelerated the adoption of online education across the education spectrum...but the disruption of higher education has only just begun. On this week's episode of the podcast, Zach is joined by not one, not two, but by three higher education thought leaders. Tune in for a riveting conversation with Clayton Dean from Circa Interactive, Malika Clinkscales from InsideTrack, and Laurie Pulido from Ease Learning on how to fundamentally reimagine the student experience to align with the expectations that today's prospects have of the value proposition of higher education.
On this week's episode, Zach and Mickey brainstorm a number of new, creative ideas for how best to use the travel and professional development dollars during this travel-less fall. Tune in for an exciting dialogue around video SMS texting, program-specific power phrase development, and tactic-specific cohorts for your entire enrollment management team.
Podium Education partners with universities to launch and run for-credit tech skills programs, delivered 100% online. They help schools provide all students, regardless of major, with skills for a great career in the modern workforce. While many ed tech startups like Lambda School and General Assembly are growing into real competitors to higher ed, Podium is trying to bring these sorts of offerings INTO traditional institutions. On this week's episode, Zach sits down with Chris Parrish, Podium's President of University Partnerships, to discuss the future of learning design, enrollment marketing, and student recruitment.
One of the greatest challenges for enrollment marketers with small budgets and limited team resources is to effectively A/B/C/D/E/F test their copy and creative across social and display networks. The good news? You can do some (relatively simple) digging to uncover the lessons your competitors have learned along the way so you don’t need to recreate the wheel.
Tools like Facebook Ads Library and Moat.com allow you to look up the digital ads that various organizations (including educational institutions) are running at any point in time.
On this week's episode, Zach and Mickey unpack this marketing strategy — and two other (semi) controversial strategic ideas — and riff on how the pros and cons of bold enrollment marketing campaigns.
Matthew Fall is a Marketing Technologist at DD Agency — an enrollment marketing technology firm. In addition to his day job, Matt is the Managing Editor of Enrollify's weekly newsletter, The Minute. Matt spends hours every week scouring the latest trends in marketing and brings subscribers a summary of the most meaningful developments. On this week's episode, Matt shares six of the most noteworthy trends that are worth keeping tabs on as we enter a fall recruitment season like no other.
How do you run great meetings in a mostly virtual/hybrid meeting world? On this week's episode of Fanatical Fridays, Zach and Mickey discuss strategies for how to run fantastic brainstorms, weekly stand-ups, and one-on-one's when your team isn't all in the same the room. Fresh ideas coming in hot!
- The ROI of Prevention: Setting the Tone for the Future of Your Institution - new EVERFI white paper demonstrating the impact of prevention on all facets of the student lifecycle
- Prevention Is an Investment, Not an Expense - a blog post Rob wrote for the Association of Governing Boards of Colleges and Universities, repositioning the way campus leaders should view prevention work
- A recent blog blog Rob authored announcing the Seal of Prevention, a mark of distinction for campuses committed to student safety, well-being, and inclusion (and here is the Seal website that includes information about EVERFI's partnership with Parchment)
Differentiation — it's more important this fall than ever before for enrollment managers to consider as they craft their recruitment strategies and digital communications. On this week's episode of Fanatical Fridays, Zach Busekrus and Mickey Baines discuss ideas for how enrollment teams can up their "personalization game" in order to stand out in a sea of sameness.
R. Ethan Braden, the Senior Vice President of Marketing and Chief Marketing Officer at Purdue University chats with Zach Busekrus about how he led the university through a massive rebrand...and what lessons he learned about the power of brand, intentional marketing, and community along the way.
How has COVID changed the makeup of enrollment management teams? Does marketing and recruitment in a virtual world require higher education leadership to find different talent? If so, what new skillsets should VPs of Enrollment and Marketing be looking for as they seek to hire admissions counselors and directors? Find out on this week's episode of Fanatical Fridays with Mickey Baines!
On this week's episode of the podcast, Zach shares 10 ideas for creative email marketing A/B test that enrollment marketers can, and should, test in their search campaigns and email communication flows in fall of 2020.
How do enrollment managers best split their "thinking" time between getting the class of 2020 on campus and starting to recruit the class of 2021? What lessons can higher ed marketers learn from Trader Joe's to improve the performance of their digital campaigns? And does Gen Z navigate websites differently than Gen X and Gen Y? Get answers to these questions and more on this week's episode of Fanatical Fridays with Mickey Baines!
Why can't admissions operate more like Trader Joe's?
What would happen if every enrollment management team had a marketer-in-residence?
And what does it actually mean to be an "enrollment marketer"?
On this week's episode of the podcast Zach and Will Gribble, Director of Enrollment Marketing at Presbyterian College, wrestle with these questions and many others.
Will shares incredible insight into the convergence happening between higher ed admissions and marketing teams and offers a multitude of ideas for how the budding discipline of "enrollment marketing" can help break down silos, shift focus from outputs to outcomes, and positively impact an institution's bottom line.
Digital brand personality matters more today than ever before. We know that the culture and “feel” of a college/university has a huge impact on a prospective student's decision on whether or not to enroll at said school.
In a world where campus visits and recruitment events are not happening, schools need to communicate their brand’s voice…their differentiators…in digital formats. And few are standing out right now.
What does digital personality look like? How does differentiation happen when students are discovering every school from a 11/12 inch screen?!
Find out on this week's episode of Fanatical Fridays with Mickey Baines!
A special thanks to Mongoose for making today's conversation possible. Check out their new guide to help you determine what kind of chatbot your school needs at www.mongoooseresearch.com/enrollify
He dropped out of college in 2000 to work full-time at his mother’s small business marketing firm...
In 2004, he created the SEOmoz blog, which, over the next decade, became the world’s most popular community and content resource for search marketers.
Today, he is one of the most respected voices in the industry on all things SEO, Market Research, and Audience Intelligence.
On this week's episode of the podcast, Zach sits down with Rand Fishkin, founder of Moz, and Co-Founder and CEO of SparkToro, to discuss the future of brand building, SEO strategy, and market research in higher ed.
For 51 minutes, one of the world's most renowned marketers becomes and enrollment marketer...you're not going to want to miss this one folks!
There's a lot going on right now...but it's important to stay focused on the strategies, tools, and tactics necessary to pivot, creatively, as we enter this next recruitment cycle. On this week's episode, Zach and Mickey discuss how to stay focused on the "big rocks", ZeeMee — the social app for prospective students disrupting the admissions space, and a new ad offering from Pandora that might change audio advertising as we know it...forever.
“Stories over scores."
This notion was one of the foundational pillars behind the creation of ZeeMee — the #1 social media platform for real-time student engagement.
ZeeMee helps colleges and universities reduce melt and increase yield through its chat, college communities, roommate match quiz and other powerful engagement tools — it's safe to say they're true disruptors in the #EdTech space.
On this week's episode of the podcast, Zach sits down with Vanessa Didyk, ZeeMee's CEO, for a riveting conversation on the future of college admissions.
We’re living through an unprecedented moment in college admissions.
Travel has been suspended, college fairs have been moved online, and high schools around the country are planning on everything from resuming full-time, in-person learning to full-time distance learning this next year.
Tune in to discover what Vanessa predicts this fall will look like and how ZeeMee plans to help colleges and universities bring some amount of order to the challenging chaos this next recruitment cycle will bring.
This fall will be like no fall before for enrollment marketers. On this week's episode of Fanatical Fridays, Zach and Mickey chat about new strategies for student recruitment in a travel-less and campus visit-less reality.
We’re living through a moment where peer-to-peer influence is more powerful than ever before.
In fact, eMarketer just published some research stating that 70% of Gen Z trusts what their peers say about a brand vs. what a brand says about itself.
Yet colleges and universities still struggle to lace their enrollment marketing strategies with authentic student voices.
Why is that? Especially when anyone who has worked in admissions knows how crucial student stories are at influencing prospects through the enrollment journey.
On this week’s episode, Zach sits down with Kevin Obomanu from Unibuddy to discuss how to leverage students as brand ambassadors…and, specifically, how to ensure that the student voice is front and center in all aspects of enrollment marketing — from search campaigns to yield campaigns.
Furthermore, Kevin shares creative insights into how enrollment management teams can increase diversity, equity, and inclusion in the sharing of student stories and throughout the admissions process as a whole.
On this week’s episode of Fanatical Fridays, Zach and Mickey discuss what schools who are facing low numbers ahead of the fall term should do to get back on track. The conversation moves into a discussion about "Cadillac" vs "Kia" schools, and how higher cost schools can tweak brand, value proposition, and communications to beat competition.
You know your website is hugely influential in a student's journey to enrollment...
And chances are you've heard of user experience (UX) design...
But perhaps you're not entirely sure what it is or why great UX design matters?
On this week's episode of the podcast, Zach sits down with Ben Bilow and Kaycee Woodford from mStoner for a riveting conversation on the future of higher education website design.
Ben and Kaycee discuss what a recipe for great UX looks like, what specific strategies and tactics are crucial to have access to when crafting a user-focused experience, and why great user-experience expands beyond an institution's website.
Gearing up for a website overhaul? Be sure to tune into this episode before you get too far along in the process!
What is #StopHateForProfit and who's taking part? Should schools stop their advertising on Facebook? What tactics can admissions teams take to address racial inequality? And how does YouTube change to ad length impact supply and demand on the platform for advertisers? Find out on this week's edition of SecondLook.
Did you know? SecondLook by Enrollify is moving shows in just a few weeks! To continue streaming the show and get updates when new episodes are published, please subscribe to SecondLook's new channels wherever you get your podcasts.
On this week’s episode of Fanatical Fridays, Zach and Mickey chat about everything enrollment managers need to know before selecting a new CRM. Mickey outlines the do’s and don’ts of crafting a good RFP, discusses how to make the most of the demo component of the selection process, and shares great insight into the questions that enrollment teams must have answers to BEFORE making a purchasing decision.
There’s a problem with the way we’ve been taught to market and sell—it no longer matches how buyers actually buy things.
Think about it—when you’re not talking to someone face-to-face, where do most of your conversations happen?
Yup, that's right—they happen over messaging channels like iMessage, Messenger, Slack, WhatsApp, etc.
People love communicating with messaging because it’s fast, easy, and actually feels like a conversation—but most business (and enrollment teams!) are still forcing people to jump through endless hoops before a conversation can ever take place (looking at you, inquiry form!).
Enter chatbots and conversational marketing.
On this week's episode, Zach sits down with Mark Kilens, the VP of Content and Community at Drift (the first ever conversational marketing platform), to discuss how colleges and universities can attract, engage, and delights prospects, applicants, and students with conversational marketing strategies.
Tune in for an incredibly inspiring and insightful chat about the future of student recruitment and strategic enrollment marketing — and why conversational marketing is especially pertinent for this next academic year.
Enrollment management teams spend tens of thousands of dollars a year on software to collect data on how prospects move through the applicant journey.
But how often is this data actually leveraged to its full potential?
And how often are admissions and marketing teams consulting these insights in realtime to better the performance of their recruitment campaigns?
On this week's episode of the podcast, Zach sits down with JC Bonilla, Chief Analytics Officer at Element451, to discuss the lack of data-backed decision making in higher ed and what admissions leaders can do to help their teams become "intelligent admissions officers."
Tune in for an exciting conversation on why the key differentiator between the best and worst enrollment management teams in 2020/2021 will be in how these teams strategically leverage prospect, inquiry, and applicant data.
For years, marketing teams at colleges and universities have been output focused.
Their primary goal has been to serve enrollment management, advancement, student services, etc., by taking work orders and producing deliverables like videos, email templates, and billboards with little-to-no accountability surrounding the ROI of their efforts.
But Rob Zinkan, a Vice-President at RHB (a higher education consultancy), believes that COVID-19 will bring about the end of this era.
On this week's episode, Zach and Rob discuss what the future of higher education marketing communications will look like and, specifically, what will distinguish the "winning" MarComm teams from the "losing" teams in a post-COVID world.
Before RHB, Rob worked in higher ed marketing for over two decades, at institutions large and small. He also regularly writes on all things strategic marketing for Inside Higher Ed.
This episode is a must-listen for any marketing and communications professional looking to maintain any meaningful budget in AY 20/21 and beyond.
Colleges and universities spend a lot of time and money thinking about website user experience design, but what about the user’s experience beyond the website? How can enrollment management teams design brand consistent, compelling experiences and communications in email, phone calls, texts, and campus visits? Find out on today’s episode of Fanatical Fridays with Mickey Baines!
Over the last year, ad recall on social media increased by 15% amongst all high school grades — according to Glacier's 2020 Gen Z Media Report.
Gen Zs are not just using social media to communicate with friends or for entertainment; they’re using it to rapidly access meaningful information.
What's more interesting?
Based on the results of college and university ad recall surveys conducted by Glacier, the three most expensive advertising channels (music streaming, television, and billboards) report the lowest ad recall while the three most affordable channels (social media, posters in high schools, and display ads) report the highest recall!
On this week’s episode, Zach Busekrus chats with Matt Diteljan, the Co-Founder and CEO of Glacier, the largest high school advertising network and the largest student influencer network in North America, about the state of postsecondary marketing to high school students.
Budgets for next year are anything but certain. With that in mind, how can enrollment marketers show the ROI of content marketing? How should new marketing channels be tested and evaluated without wasting budget? And what advice should marketers heed while re-evaluating 2020 and 2021 marketing strategies? Find on this week's edition of SecondLook by Enrollify.
Did you know? SecondLook by Enrollify is moving shows in just a few weeks! To continue streaming the show and get updates when new episodes are published, please subscribe to SecondLook's new channels wherever you get your podcasts:
- SecondLook on Spotify
- SecondLook on Apple Podcasts
- SecondLook on Google Podcasts
Show Links:
- Social Code's COVID-19 Trends Report: What Re-Entry Looks Like and How Marketers Should Adapt
Why do so many college admissions webinars stink? Why is it that so many enrollment management teams still fail to A/B test their email communications? And what can admissions teams focus on over the next 7 days to move the needle on their enrollment marketing efforts? Snag creative answers to these tough questions by tuning into this week’s episode of Fanatical Fridays with Mickey Baines.
Higher education is in the midst of major disruption. Major layoffs are happening as departments restructure in an effort to consolidate resources as a result of the economic effects associated with COVID-19…some institutions have even closed their doors for good.
As such, the job market for education professionals just got more competitive. On this week’s episode, Zach Busekrus chats with Dr. Colby Jubenville who is, among many other things, an international speaker, author, educator and coach, about the importance of developing and scaling one’s personal brand.
During his tenure in higher education, Dr. Jubenville has published over 40 peer-reviewed and professional trade articles. He is certified in Harrison Assessments and routinely conducts 360 reviews for corporate clients and mid/large scale companies throughout the United States. His insights have been published in the Washington Times, Nashville Business Journal, The Tennessean, The Nashville Post, Canvas Magazine, and AthleticBusiness.com.
Dr. Jubenville outlines a compelling and actionable framework for how to create unique value and communicate (“sell”) that value to the world. This episode is a must-listen for any higher education professional looking to advance inside — or even outside of — the industry.
Learn more about Dr. Colby Jubenville at https://drjubenville.com/ of by connecting with him on LinkedIn at https://www.linkedin.com/in/drjubenville/
Why should your "About" page read more like a business card? How could a poor user experience on your website hurt your Google search results rankings? And with schools looking to adopt text messaging as a new form of prospective student communication, what are the majors do's and don't to be aware of? Find out on this week's edition of SecondLook.
Did you know? SecondLook by Enrollify is moving shows in just a few weeks! To continue streaming the show and get updates when new episodes are published, please subscribe to SecondLook's new channels wherever you get your podcasts:
- SecondLook on Spotify
- SecondLook on Apple Podcasts
- SecondLook on Google Podcasts
Should enrollment management teams operate like OPMs? Why does every college press release sound the same? Is there a correlation between “joyful” copy on a landing page and an increase in new leads? Find out the answers to these questions and more on this week’s episode of Fanatical Fridays with Mickey Baines. Our goal each week is to discuss the traits, strategies, and tactics that separate the best enrollment marketing teams from the rest of the pack. Subscribe to the Enrollify Podcast to receive notifications every time a new episode of Fanatical Fridays is published!
Over the past several weeks, a number of colleges, universities, and higher education market research firms, have published their results from recent surveys on how college students are faring in these unprecedented times.
Surveys from Niche, Georgetown University, the Higher Education Data Sharing (HEDS) Consortium, Simpson Scarborough (and a plethora of others), were conducted to garner insight into current student sentiments around distance learning, opening campus in the fall, their mental well-being, and how these realities affect their willingness/ability to pay tuition.
On this week's episode, Zach chats with Kevin Kelly, a higher education consultant, on how enrollment marketers can make sense of these surveys.
Tune in for a thoughtful conversation filled with key ideas and takeaways from this data including:
- How enrollment management teams can protect the mental health of current and deposited students
- How marketing and communication teams can pivot to virtual orientations
- How to make meaningful change happen within bureaucratic institutions
Special thanks to the team at Mongoose for making today's conversation possible. Their intelligent chatbot, Harmony, and texting platform, Cadence, are game changers when it comes to prospective student engagement. Not familiar with Moongose or want to learn more about how your school can use chatbots for student recruitment and engagement? Download their latest free guide, "Does your college website need a chatbot?" to learn more.
http://mongooseresearch.com/enrollify
What did Kira Talent's survey of over 250 admissions teams reveal about enrollment marketers' largest concerns? Outside of online learning and affording tuition, how are Virginia's college students fairing amid COVID-19? And how can you utilize Facebook Shops to create a digital resource "storefront" for prospective student? Tune in to SecondLook to find out!
Our goal each week is to discuss the traits, strategies, and tactics that separate the best enrollment management teams from the rest of the pack. We’re going to riff on the latest marketing and technology trends shaping enrollment management, share insights into what we’re “noodling” on in with respect to admissions and marketing in any given week, and give you really specific, tactical advice on how to move the needle in your context over the next 7 days. In short, we’re going to have a lot of fun…and we want to invite you to the party. This podcast is a collaboration between Enrollify and Kennedy & Company.
If we had a dollar for every time an enrollment marketer has complained to us about their school's website, Enrollify would be a Fortune 500 company 😏.
Here's the reality — you don't need just need a prettier website. What you do need is a website built on a modern CMS (Content Management System) that empowers you to attract, engage, and delight users from their very first visit all the way through graduation (and beyond!).
On this week's episode, Zach chats with Luke Summerfield who is the Go-to-Market Lead for HubSpot's Website & CMS Hub.
Luke is an inspiring thinker and a true disruptor in the website design and development space — he was also the world's youngest paintball store owner at the age of 15!
Tune in for a passionate conversation on the future of website design and development and what enrollment marketers need to know about how to leverage their websites as a vehicle for lead-generation and student success.
Special thanks to the team at Mongoose for making today's conversation possible. Their intelligent chatbot, Harmony, and texting platform, Cadence, are game changers when it comes to prospective student engagement. Not familiar with Moongose or want to learn more about how your school can use chatbots for student recruitment and engagement? Download their latest free guide, "Does your college website need a chatbot?" to learn more.
http://mongooseresearch.com/enrollify
Last week, 57% of high school seniors reported that they were reconsidering their college options in a survey conducted by Niche.com.
Yup, you read that right...over half of high school seniors aren't sure where they'll end up this fall.
On this week's episode, Zach engages Will Patch — who heads up enrollment marketing strategy at Niche (the largest school search site on the internet) — in a riveting conversation around the aforementioned survey results, Niche's latest education website benchmarks report, and strategies for rural student recruitment.
Will Patch worked in enrollment marketing in a variety of roles at Manchester University for 9 years before joining the team at Niche. He is also the coordinator of the popular hashtag #EMChat and hosts the Enrollment Insights Podcast. Among others, Will answers the following questions in this interview:
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Niche has been surveying students week-over-week since March 16th. Can you share any notable changes in response over the past 8 weeks?
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What are 2-3 things enrollment marketers can do right now to improve their website performance?
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At the end of April, you published a blog article on rural student recruitment. Can you speak to your findings on differences between rural populations in the college search process?
Did you know? SecondLook by Enrollify is moving shows in just a few weeks! To continue streaming the show and get updates when new episodes are published, please subscribe to SecondLook's new channels wherever you get your podcasts:
- SecondLook on Spotify
- SecondLook on Apple Podcasts
- SecondLook on Google Podcasts (coming soon!)
Last fall, Christopher Huebner conducted in-depth interviews with students and asked them about their perceptions and attitudes about social media advertising as they searched for, and evaluated, colleges.
Chris was particularly interested in learning how influential — if at all — social advertising was in a student's decision to inquire about, apply to, and ultimately enroll at an institution.
On this week's episode, Zach and Chris discuss the outcomes of these interviews and explore the insights that enrollment marketers can garner from this data.
Chris spent over four years working in marketing at the University of South Carolina and has recently transitioned to the agency world working as a digital strategist at Cyberwoven (a website strategy, design, and development agency).
Among other questions, Chris answers:
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What advice do you have for folks who aren’t sure where to start when it comes to planning campaigns for the next 4-6 months?
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Before joining the team at Cyberwoven, you worked in marketing at USC for over four years. Were there any particular lessons you learned around working with admissions or faculty that our listeners might garner some wisdom from?
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In an article you recently published on Inside Higher Ed you discuss that marketing science shows us that lower share-of-voice costs can be an inexpensive growth opportunity. Can you elaborate on what you mean here for our listeners?
Did you know? SecondLook by Enrollify is moving shows in just a few weeks! To continue streaming the show and get updates when new episodes are published, please subscribe to SecondLook's new channels wherever you get your podcasts:
- SecondLook on Spotify
- SecondLook on Apple Podcasts
- SecondLook on Google Podcasts (coming soon!)
From working in residential student life at Elizabethtown College, to producing his own TV show, to directing accelerated programs at Albright College, to becoming a principal at Kennedy & Company, Mickey Baines may just be the most interesting man in the enrollment management consulting game!
On the show this week, we feature an energetic conversation between Zach and Mickey on how enrollment marketers can best leverage this all-but-usual moment we find ourselves in.
Tune in for original ideas and passion-filled insights on how to get "fanatical" about student recruitment in the era of COVID-19.
Among other questions, Mickey answers:
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How should VPs of Enrollment and Marketing be leading right now? Are there any good examples of strong leadership you’ve seen in recent weeks that you could share?
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Where should enrollment marketers be spending their final dollars and where do you predict budgets will be spent come July 1 through the end of 2020?
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Over the course of you’ve seen strong admissions teams and weak marketing and communications departments. Can you speak to an operation that you were wowed by? What lessons might our listens garner from this efficient, engaging, and effective operation?
Spending has been frozen. Yield is uncertain. Budget cuts appear to be on the horizon. And enrollment marketers need to prepare for a fall recruitment season like none other.
Where should you start? How does one even begin to think about strategic enrollment marketing during a global pandemic?
On the show this week, Zach sits down with Suzan Brinker, who previously served in marketing directorial roles at both Northeastern and Penn State (and is now an independent higher education marketing strategist), to discuss how to leverage faculty, maximize marketing ROI, and reduce friction in admissions in the era of COVID-19.
Among other questions, Suzan answers:
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In a time where budgets are frozen (or fully spoken for) how can enrollment marketers better equip faculty members to be true advocates for their programs?
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What inspired you to really grow you career as a higher ed marketer rather than stay on the agency side of things?
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What’s a sort of crawl, walk, run strategy you’d recommend higher ed marketers consider as they rethink their marketing and student recruitment tactics over the next 6-12 months?
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You have $10,000 that you have to spend on a campaign over the next 30 days. How do you spend it and how will you measure the campaign’s success?
What did SEMRush's report on 310 million web pages, 28 billion links, and 6 trillion images uncover about the most common SEO mistakes of 2020? Why was Facebook's Campaign Budget Optimization mandate in February so poorly received, and then reversed? And what should you expect from the rollout of LinkedIn Stories? Tune in to find out!
In 2020, colleges and universities are projected to spend close to $2 billion on social media advertising.
Therefore, it's hard to believe that only ten years ago, even major institutions like the University of Virginia, the University of Notre Dame, and West Virginia University were just getting set up with a Facebook page.
On the show this week, Zach sits down with Kasandrea Sereneo the founder of #HigherEdSocial to discuss the past, the present, and the future of social media in higher education.
Founded in 2015, the #HigherEdSocial community has become the largest and most recognizable association for social media managers and digital communication professionals working in higher education.
Their members come from more than 50 countries around the world and from more than 5,000 different colleges and universities.
Tune in for an exciting conversation on the origin story of #HigherEdSocial and Kasandrea's predictions for how social media will continue to reshape the way colleges and universities attract, engage, and delight students.
SecondLook is the podcast version of Enrollify’s weekly newsletter, The Minute. Think of it as your weekly dose of higher-ed marketing trends that are worth keeping tabs on!
This week, we look at how COVID-19 has impacted Google Search trends, why it's prime time to try advertising on Twitch, and what language you should avoid using in communications to prospective students during these unprecedented times.
When was the last time you audited your communications flow? Or how about the last time you took a hard look at the copy in the search campaign letters you office sends to suspects each year?
If it’s been a minute, this episode is for you. On the show this week, Zach sits down with Jeremy Tiers from Tudor Collegiate Strategies to discuss why words really matter and to share ideas for how schools can develop more personalized, empathetic, and engaging communications experiences — especially in the era of COVID-19.
How to Communicate Appropriately with Students During COVID-19: A 5 Step Guide for College
Have you thought about what it might be like to be a high school senior right now? Prom has been cancelled, basketball and soccer seasons have been cut short, and there’s a good chance you won’t be going to college this fall (well, at least not physically).
We wanted to better understand how the search behavior of high school seniors and high school juniors has changed as a result of COVID-19, so we sat down with Alex Stepien, the CEO of Cappex. Cappex is a platform that helps bridge the gap between student, parent, and institution. Since 2007, they’ve had more than 13 million students register to use their platform and in the last 12 months, they have seen more than 1.4 million students create accounts.
On this week’s episode, Alex shares detailed insights into the questions and concerns the classes of 2020 and 2021 are asking search engines and expressing in surveys. Among others, Alex answers the following questions:
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Do you think the new NACAC rules coupled with this reality we're all living through will have any meaningful effect on yield?
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What search queries are most popular among high school seniors right now? What about high school juniors?
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How will students whose high schools have chosen to evaluate them with pass or fail criteria, and who are pursuing acceptance at standardize test-optional institutions, stand out?
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What sort of bearing do you believe COVID-19 is going to have on higher education and what do you think enrollment marketers can do to best prepare for this fall and beyond?
Tune in for an engaging, thought-provoking conversation.
- The Keep Teaching Community: https://keep-teaching-resources-for-higher-ed.mn.co/share/zcTzuEj_gszfyTfc?utm_source=manual
- Working Virtuallyby Trina Hoefling (Amazon link)
- When Things Fall Apart: Heart Advice for Difficult Times by Pema Chodron (Amazon link)
If you’re an enrollment marketer using Salesforce as your CRM and/or SIS and you’re looking for an end-to-end management solution for your recruitment and/or on-campus events, Chris, Kristen, and the entire Blackthorn team are your people. For more information on Blackthorne.io, visit Blackthorn.io.
To say it has been a crazy week might be the greatest understatement of 2020. We’re a weekly podcast, but in light of all of the fear, confusion, and frustration plaguing higher education as a result of COVID-19, we’re bringing you this special edition. Around the world, nearly 300 million students have been sent home over coronavirus fears. Universities are scrambling to create plans in the event of a local outbreak, and for many, the answer is to move courses online.
Yesterday, Zach Busekrus sat down with Nathan Greeno, the Senior Vice President of Global Program Strategy at 2U, to discuss how schools are responding to the COVID-19 outbreak and, in particular, the challenges many are facing as they prepare to move coursework fully online. 2U is a global leader in education technology that partners with over 70 of the world's leading universities to build, deliver, and support more than 400 digital and in-person educational offerings.
While a high-quality online degree typically takes months — if not years — to get off the ground, coronavirus is forcing many institutions to provision hundreds of online courses in a matter of weeks — Nathan provides insight into how 2U is assisting schools doing just that. Among others, Zach asks Nathan the following questions:
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Can you spend a couple of minutes fleshing out how higher education leadership can migrate course content online as efficient and effectively as possible? Where do folks begin? What stakeholders need to be present in these conversations?
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What positive opportunities do you believe this “coronavirus crisis” creates for higher education? If any?
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Considering this current reality, if there were three things you could mandate that all listeners to today’s show do immediately after listening to this podcast, what would they be?
Erin Fields is not only currently pursuing a Master’s in Integrated Marketing and Communications at West Virginia University, she’s also a graduate assistant at WVU’s Office of Graduate Admissions and Recruitment. On this week’s episode of the podcast, we feature the story of Erin’s journey to graduate school and ask her hard questions about how being a grad student influences the way she helps recruit future grad students.
Erin transparently shares about the research she conducted as she discerned if, when, and where to pursue a master’s degree and how she handled skeptical questions from family and friends about the value of going to grad school immediately after completing her undergraduate education.
Furthermore, Erin gives a plethora of tips on how graduate enrollment marketers can do a better job attracting, engaging, and delighting future students.
"Gone are the days when we could just rest on our laurels and meet our enrollment goals”, says Angela Brown, the Director of Marketing and Communications at Flint Hill School, a K-12 independent school located in Oakton, Virginia. On this week’s episode, Zach Busekrus chats with Angela about the greatest opportunities and challenges that the independent school market faces in 2020. Angela discusses the importance of knowing who you are and owning how you’re different in an increasingly crowded space. Independent schools aren’t just competing against each other today, they’re competing against increasingly well-funded public and charter schools as well. Among others, Angela answers the following questions:
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How can colleges and universities do a better job at building relationships with independent schools? What do you wish schools would do more of (or less of) as it pertains to recruiting today’s high school students?
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From a marketing standpoint, how is independent student recruitment different form recruiting at the post-secondary levels?
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Many of our listeners are enrollment marketers working at colleges and universities. Many of them operate in environments where admissions and marketing are siloed. How has Flint Hill been able to pull together influencers from a variety of departments to execute a successful rebrand?
This week, The Chronicle of Higher Education published an article noting that 6 in 10 colleges missed their fall enrollment goals (these results come from The Chronicle’s most recent enrollment survey of close to 300 colleges and universities). To say that higher ed is in facing serious challenges, is an understatement — “crisis” might be a more appropriate word.
The good news? We’re living through one of the greatest moments of innovation in history. And where there is innovation, there is also hope.
On this week’s episode of The Enrollify Podcast, Zach Busekrus sits down with Brandon Busteed, President of Kaplan University Partners, to discuss what higher ed needs to do remain relevant in 2020 and beyond.
Brandon makes the case that Liberal Arts schools should offer “Credegrees” — a term used to describe a program where a student graduates with both a traditional degree and some sort of industry-recognized skill or credential, discusses how to reduce friction in the student experience, and shares his own story about his tenure as a higher education entrepreneur, speaker, writer and university trustee.
Tune into an exciting conversation about how enrollment marketers can strategically adapt to the environment we find ourselves in today.
International student enrollment has been on the decline since the fall of 2016, and, according to estimates from NAFSA, has cost the US economy $11.8 billion and more than 65,000 jobs. In an interview with CNN from last November, Rachel Banks, the Director of Public Policy at NAFSA said, "There's many variables, but largely it's been the policies and rhetoric from the current administration that's really driven the numbers to move in that direction.” This current reality has been dubbed “The Trump Effect” or “The Trump Factor” by education professionals across the industry.
On this week’s episode, we sit down with Katie Beczak, who is the Associate Director of International Enrollment at Rochester Institute of Technology (RIT), to discuss the impact Trump’s presidency has had on their bottom-line. Katie shares how the enrollment management team at RIT has been able to successfully attract, enroll, and retain graduate students during a time when many other institutions are struggling to do so. Throughout the conversation, we wrestle with questions like:
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Have you heard any response from international student prospects after Trump became president regarding the idea of pursuing graduate education in the US? Were there any common sentiments or frequently asked questions or concerns?
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Do you think there’s been a change in the perception of value from the international stage for pursuing graduate education in the US? Why or why not?
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What has been your marketing and student recruitment response to this? Can you talk in detail about any tactical or strategic shifts you’ve made? What strategies and tactics have you used in the past to attract international students and which are you using now?
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What market factors do you think could be impacting your international graduate student enrollment BEYOND the Trump effect?
If you have ever worked in an enrollment office or marcomm department for any educational institution, you’re probably already familiar with the term “stealth applicants” — a term commonly used to refer to applicants who show up in the system without any previous interaction with your brand. Enrollment managers, admissions officers, and higher ed marketers alike have used this term for many years to describe the seemingly unstoppable force of a certain number of prospective students that will essentially fly under the radar and appear at the application stage of the admissions process.
On this week’s episode of the Enrollify Podcast, we sit down with Tony Fraga, the CEO of DD (an enrollment marketing technology agency). Over the past 14 years of working with schools of all shapes and sizes, Tony has grown accustomed to hearing statements like, “Well there are always some stealth applicants that will come into the applicant pool” and “We’re seeing more stealth applicants than ever before, so we can’t really count on certain marketing tactics.” Tune into this conversation to learn why Tony believes stealth applicants don’t actually exist, and what enrollment marketers can do to eliminate them within the context of their enrollment offices!
Jessica Cox started her career in higher education working in advising at Manhattanville College in Purchase, New York. Manhattanville College’s advising office is anything but typical — it operates more like a customer success department than it does a customer service department, which means that Jessica was intimately involved in ensuring that students AND alumni were thriving during the program and after graduation. After almost three years, Jessica decided to take what she’d learned while accompanying graduate education students through their respective programs and apply it on the front lines – in the office of graduate admissions and recruitment. On this week’s episode, Zach Busekrus sits down with Jessica to discuss:
- Why Jessica left advising for admissions
- How enrollment marketers working in graduate admissions can do a better job at reducing friction during the handoff between admissions and advising
- How her advising experience enabled Jessica to be a better enrollment marketing and “sales” professional
Have you ever walked through the application process at your institution? From initial inquiry all the way through deposit? If you have, were you surprised by the amount of friction you encountered along the way? On this week’s episode, Zach Busekrus sits down with Sasha Peterson, the CEO of TargetX, to discuss the future of student lifecycle management. Sasha casts a new vision for reimagining the student experience and explores the various roles that technology, process, and humans play in the creation of (and reduction of) friction in a prospective student’s journey to school. Sasha has worked in the education technology space for over 20 years now, and has incredible insight into what a thriving relationship between software, enrollment marketers, and students should look and feel like. In this episode, Sasha tackles the following questions:
- What is the difference between Student Lifecycle Management and Enrollment Management?
- Dozens of software solutions over the last decade, TargetX included, have claimed to be the solution to our nation’s retention problem and yet, we still can’t get graduation rates above 60%. Why do you think this is?
- What do schools need to have in place before they purchase enrollment management and student retention software? How do schools evaluate if they’re ready or not?
- What do you think TargetX does better than any other higher ed CRM? Where do you think you all have the most opportunity to grow?
In higher education, we talk a lot about the massive disruption happening in terms of how prospective students research, evaluate, and ultimately “buy” education. We talk less about the disruption happening on the professional side of things — the massive restructuring and regime changes affecting admissions and marketing folks at all levels, but especially at the graduate level. On this week’s episode, we feature a conversation between Zach Busekrus and Dr. Ray Lutzky on professional development and advancement in enrollment management. After spending 17+ years working in enrollment management, Dr. Lutzky decided to leave the higher education space and join InStride — a public-benefit corporation founded by Arizona State University. Lutzky vulnerably shares about the “glass ceiling” he hit when trying to advance from the director-level to the VP-level — his story and insights will be helpful to any higher education professional evaluating both their short-term and long-term career goals.
Marissa Hairston spends her days talking with police officers, teachers, and business professionals about why they want to pursue a master’s degree in fashion design…yes, you read that correctly! On this week’s episode of the Enrollify Podcast, Marissa lends insight into how she recruits for very niche, innovative, and progressive graduate programs that are designed to move the fashion industry forward.
How do you best divide your time when you’re responsible for recruiting for more than 25 graduate programs as a one woman show? On this week’s episode of the Enrollify Podcast, Michelle Rubado shares a model she’s developed for how to get the content, goals, and insight she needs from faculty to successfully recruit for their programs. Michelle explains her “A, B, C” package model which forces faculty to choose from one of three promotional packages for each program Michelle recruits for. This has enabled clarity for all parties and resulted in a more sustainable recruitment process at the University of Rochester.
Bill Faust, Senior Partner and Chief Strategy Officer at Ologie, joins the Enrollify Podcast for a discussion on the growing importance of brand in higher education and how to get the “C-suite” (presidents and cabinet members) to become brand ambassadors. In a recent article published in Inside Higher Ed, Bill argued that the greater investment an institution makes in branding and marketing, the more active the university president must be. As institutions begin to decentralize communications in favor of more coordinated brand messaging and storytelling, leveraging their leadership figures as “Chief Storytellers”, “Chief Recruiters”, and “Chief Thought Leaders” has become crucial to marketing and enrollment success.
Take the example of Gordon Gee from West Virginia University or Michael Crow from Arizona State, and you’ll soon come to understand the power of a university whose president both internally and externally supports brand initiatives. We end the episode with a discussion on data-driven marketing and how to couple it with brand storytelling in order to reach the right prospective student at the right time, with the right messaging.
Dr. Edward Herrelko has quite the diverse resume — some of his professional stints include working for Tony Robbins, leading a marketing agency, and working as a dean at Southern California Seminary. Edward is currently the Executive Director of Marketing & Communication, and the Chief Marketing Officer at Dallas Theological Seminary. Edward believes that “everything hinges on marketing” and that today’s graduate enrollment management teams must become experts in executing data-driven campaigns that out smart, not out spend, the competition — especially those enrollment managers who recruit for niche programs. Edward also shares ideas on how institutions can better the student experience to reduce friction — from initial inquiry all the way through graduation.
Emily has always loved telling stories. After graduating with a degree in journalism from the University of Ohio, she got a job as a reporter at the local ABC in South Bend, Indiana. After years of finding, crafting, and sharing local news stories with audiences in Indiana’s third largest city, Emily desired to tell a new kind of story — one that could have more of a direct impact on her community. In May of this year, Emily took a job at Notre Dame as the Assistant Director of New Media to tell student stories in an attempt to attract new students to the university. Tune in as she tells the story about her transition from television to enrollment marketing, how Notre Dame engages with prospective students on social media, and how to empower existing students to become brand ambassadors for your institution.
This week, we feature a conversation with Corynn Myers, Digital Marketing Manager at the University of Michigan, who discusses the importance of data and the feedback loop in developing a high-powered, results-oriented marketing strategy. Corynn shares insight into why the University of Michigan decided to "break up" with their vendors and bring creative talent back in house and the important role data plays to connect otherwise siloed teams at her institution. Corynn challenges higher ed marketers and enrollment professionals to keep the data at the center of all discussions around how to allocate media spend and what strategies and tactics should be a part of an institution's omni-channel marketing mix. Finally, Corynn shares specific ideas on how enrollment marketers with little-to-no budget and/or little-to-no time can get started on launching data-driven marketing campaigns for student recruitment.
We sat down with Danielle Richter, Director of Marketing and Recruiting for Grad Professional Programs at Midland University, to discuss how to better the student experience from initial website inquiry through graduation. A couple of years ago, Danielle and her team decided to overhaul their internal processes for managing prospects, inquiries, and applicants. Midland decided that becoming known as “the helpful university” would be one of the ways they would differentiate themselves in the increasingly competitive market of small liberal arts schools. Danielle discusses the unique ways in which Midland approaches recruitment and advising, how they compete with the General Assembly's of the world, and what internal changes were required to ensure her team was equipped to deliver exceptional service throughout the enrollment journey and beyond.
This week, we feature 4 noteworthy trends from The Minute, Enrollify's weekly news update that covers the latest in Higher Education Marketing. Tune in to hear about WhatsApp's launch of "Status" (coming 2020), tips to optimizing your blog for those pesky "blog skimmers", a breakdown of deepfakes (and what those things are anyway), and lastly, some key findings from LinkedIn's recent survey of hundreds of students and alumni.
So, you’ve heard of Slate — but you’re wondering whether or not it’s really worth the investment of time, money, and effort to make the switch to a new CRM. On this week’s episode of the Enrollify Podcast, we feature a conversation with Zach Campion from Marymount University on all things Slate. Zach has spent almost three years working in the platform and helped assist in the migration process from Marymount’s old CRM to Slate. Zach shares honest insights into what he wished he had known before moving to Slate, what enrollment managers —especially those at the graduate level — should look for in a CRM, the best features and benefits of the tool, and the problem with the underdeveloped bells and whistles of the platform. Enjoy the show!
A few years ago, enrollment managers couldn’t stop talking about how Millennials were disrupting the traditional student recruitment process — and now they can’t stop talking about Generation Z (people born in the mid 1990's to the early 2000's). On this week’s episode of the Enrollify Podcast, we chat with Bart Caylor about the meaningful differences between Millennials and Gen Z-ers, how enrollment managers need to adjust their communication tactics in order to win Gen Z’s attention, and what small schools with small budgets can do to stand out in an increasingly crowded market.
The era of technological disruption we’re living in has really only just begun. In a day and age where access to education and information is easier than ever before, many institutions are struggling to create innovative programs that are relevant to the needs of today’s market, not mention also attractive to today’s highly-educated, debt-averse prospective graduate students. On today’s episode of the Enrollify Podcast, we speak with Joanne Wang from Vanderbilt’s School of Engineering about how Vanderbilt is designing and marketing brand new graduate programs like their Master’s in Cyber Physical Systems (think “Alexa” and “the internet of things”) and their Master’s in Risk, Reliability, and Resilience (think “engineering solutions and systems to respond more sustainably after a hurricane hits”!).
At most institutions, the graduate admissions staff is responsible for student recruitment and faculty members, if involved in the recruitment process at all, typically handle admissions interviews with top candidates. At Baylor College of Medicine, it works differently. On this week’s episode of the Enrollify Podcast we feature an interview with Dr. Fredrick (Fred) Pereira, the Director for the Graduate School of Biomedical Sciences. Dr. Pereira shares insights into the importance of faculty involvement in the PhD student recruitment process and offers ideas on how to recruit both domestic and international students for really niche programs. Dr. Pereira believes that as institutions restructure and consolidate resources, more and more faculty members will be asked to play a more “hands on” role in engaging with prospective students.
It’s not often that an admissions counselor at small university works his way up the ladder to become a university president — but Dr. Chris Domes did just that. On this week’s episode of the Enrollify Podcast, Dr. Domes shares lessons he learned during his early years at St. Bonaventure, leadership insights he garnered during his time as Vice President for Student Development and Enrollment Management at Marymount, and the story of why he decided to become a university president.
Furthermore, Dr. Domes shares advice on how enrollment managers can work more closely with university leadership to meet the wider goals of the institution, and how to breakdown silos to ensure a fantastic experience for students. Dr. Domes believes that presidential leadership "requires reflective and thoughtful communication, followed by mission-centered decision-making and coupled with a high level of transparency.
This week, we sat down with Walt Bieschke, Assistant Director at Vanderbilt University’s Graduate School, to discuss his role as a catalyst for disseminating marketing best-practices to Directors of Graduate Studies. Walt’s admissions tips email series keep decentralized enrollment marketing teams at his school up to date on technologies, strategies, and low time commitment yet high return tips to increase enrollment numbers across programs. From Walt’s perspective, a solid knowledge of target market, competitors, and your own program’s selling points is a key foundation to any successful enrollment marketing strategy.
On this week’s episode we dive into conversation with Ginger Dickens, an academic advisor for graduate programs in Computer Science & Engineering at the University of Texas at Arlington, who shares advice on streamlining the communications process between graduate coordinators and academic advisers.
On this episode, we interview Anna Johnson and Amber Molhagen from the University of Houston’s Graduate College of Social Work. Anna and Amber share thoughts on how to recruit grad students in a more personalized way, and how their College increased student retention after the university merged the admissions and academic affairs offices.
One of the most effective ways to increase applications is to get prospective students onto campus. On average, graduate schools find that 50% of prospects that attend an on-campus recruitment event wind-up applying to one of their programs! But how do you plan an effective recruitment event? What promotions should you run leading up to the event? And how do you ensure a positive, educational experience for prospects at the event? On today’s episode, Ashton Brown, the Assistant Director of Admissions at Texas Woman’s University, shares tips and tricks for planning and running a successful graduate student recruitment event.
Recruiting graduate students in today's competitive market is tough — it's even tougher when your program is incredibly niche! On this week's episode, we interview Dr. Ximena Paez-Colasante, a coordinator of the Interdisciplinary Ph.D. Program in Genetics at Texas A&M University, on how to market and recruit for a highly-specialized graduate program. Dr. Paez-Colasante discusses the strategies she has used to generate qualified inquiries coupled with the tactics she has used to nurture these inquiries to enrollment.
For years, graduate schools have relied on the consistent, full-tuition-paying, pipeline of international students. The Washington Post-dubbed "Trump Effect" has posed new challenges for coordinators responsible for international recruitment — especially for STEM programs. On this week's episode, we interview Samantha Stewart, a recruiter for the College of Business at the University of Texas at Arlington, on the strategies and tactics they use to attract and convert qualified international students in today's competitive market.
In 2019, for the first time in history, digital advertising spend is projected to surpass traditional, offline advertising spend. There is increasing pressure on today's enrollment managers to develop and execute digital advertising campaigns that yield meaningful results. This episode features a conversation with Jeff Green, a Recruiting Coordinator at Texas A&M University School of Law, on the tactics that work when it comes to recruiting prospective students online.
HubSpot is an inbound marketing software platform that helps colleges and universities attract visitors, convert inquiries, and close students. It’s really a suite of tools complete with an email, blogging, social media, SEO, marketing automation, digital ads, tools and much more. This episode highlights how the HubSpot platform has evolved over the years, some of the latest tools and resources available on the platform today, and how schools are using it to increase quality inquiry generation.
Your website can be a powerful tool in your effort to generate new prospects, but only if you are thinking about your digital presence from the perspective of the user (which just happens to be what search engines are doing too). This episode is a conversation with Patrick Eng, the resident SEO expert at DD, about the common SEO challenges that enrollment marketers face, and how to overcome these challenges.
Graduate student recruitment strategies are as varied as the vast array of schools that use them. We sat down with Amanda Stokes, Graduate Coordinator for Recruitment and Admissions for George Mason University’s College of Health and Human Services. She shared with us her expertise from her years of experience in the field of graduate recruitment at both a small, private institution and a large, public institution.
Today's enrollment marketers understand the need to "pay-to-play" when it comes to social media marketing for student recruitment today. And while an intentional, strategic paid social media game plan is crucial to increasing enrollment, graduate schools still need a solid strategy for organic promotions. This episode features an interview with Shannon Nicholson from the Office of Graduate Admissions and Recruitment at West Virginia University on the importance of taking a systematic approach to organic social media marketing.
The Enrollify Podcast equips you with insights into how the latest trends in marketing and technology are impacting today’s enrollment marketers. Every episode is designed to inspire new, creative ideas for how to optimize the resources you have to generate the results you need. Today, we’re going to introduce you to Enrollify and share the story of the brand’s origins with you.