Engati Engage: Recent Episodes
Engati
Engati is the world’s leading multilingual Digital CX platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
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Blogs: https://engati.com/blog
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CX Community page : https://www.engati.com/cx-community
YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4
SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks
Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.engati.com/cx-community/customer-journey-mapping
Scott Gilbey, CX Strategy and CX Design specialist at Grow CX talks about how can businesses intend to systematically convert qualified sales opportunities into customers and what are the key measures, metrics, and goals you are going to use to measure the success of your go-to-market model
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EngatiCX #CX #AI #customerexperience #sales #gotomarket
Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.Website: https://www.engati.com/Blogs: https://engati.com/blogCheck out our CX Library-CX Community page : https://www.engati.com/cx-communityCX Content page : https://www.engati.com/cx-contentYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUghttps://www.linkedin.com/in/peterarmaly/Peter Armaly, Senior Director, Customer Success Enablement at Oracle reveals what is the most neglected thing in the industry of Customer Success and explains to us why the VOC program is necessary and how easy/difficult it is to implement in companies that have a base in customer success and how new organizations can start their journey from scratch.Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati/Twitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/Talk to us: contact@engati.com#EngatiCX #AI #CX
Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.Website: https://www.engati.com/Blogs: https://engati.com/blogCheck out our CX Library-CX Community page: https://www.engati.com/cx-communityCX Content page: https://www.engati.com/cx-contentYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUghttps://www.linkedin.com/in/maaikegroenewege/Debbie Akwara, Principal Customer Experience (CX) Consultant at Niche Customer Experience Consulting Firm talks to us about what’s the approach to moderating online customer complaints. She also shares some ideas on how businesses can convert negative online product reviews to something promising.Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati/Twitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/Talk to us: contact@engati.com
Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.Website: https://www.engati.com/Blogs: https://engati.com/blogCheck out our CX Library-CX Community page : https://www.engati.com/cx-communityCX Content page : https://www.engati.com/cx-contentYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUghttps://www.linkedin.com/in/maaikegroenewege/Maaike Groenewege, Conversational consultant and Founder of Women in Voice NL, talks about how we can explore the different levels of complexity to create successful intelligent chatbots and conversational AI that are significant processes of artificial intelligence and that help in conversational marketing.Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati/Twitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/Talk to us: contact@engati.com#EngatiCX #CX #AI #digital
Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.Website: https://www.engati.com/Blogs: https://engati.com/blogCheck out our CX Library-CX Community page: https://www.engati.com/cx-communityCX Content page: https://www.engati.com/cx-contentYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUghttps://www.linkedin.com/in/peterbartonlyon/Peter Lyon, VP Customer Success at Poppulo, Co-Founder Customer Success Network talks to us about the main pillars of customer success and how we can evaluate customer satisfaction with qualitative and quantitative metricsCheck out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati/Twitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/Talk to us: contact@engati.com#EngatiCX #AI #CX #CustomerSuccess
Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.Website: https://www.engati.com/Blogs: https://engati.com/blogCheck out our CX Library-CX Community page: https://www.engati.com/cx-communityCX Content page: https://www.engati.com/cx-contentYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUghttps://www.linkedin.com/in/olga-potaptseva/Olga Potaptseva, Founder / CX Implementation Advisor at European Customer Consultancy talk to us about how should businesses go about creating a roadmap for digital transformation and how should they align and put together distinct innovations across various platforms and geographies.Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati/Twitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/Talk to us: contact@engati.com#EngatiCX #CX #AI #digital
Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.Website: https://www.engati.com/Blogs: https://engati.com/blogCheck out our CX Library-CX Community page: https://www.engati.com/cx-communityCX Content page: https://www.engati.com/cx-contentYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUghttps://www.linkedin.com/in/zeislerconsulting/Steven Michael Bederman, President at NobelBiz™ talks to us about the upcoming trends in 2021 for contact centers. He also talks about how human interactions are filled with unstructured data and how can contact centers filter through and understand these pieces of data.Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati/Twitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/Talk to us: contact@engati.com#EngatiCX #ai #customerexperience #digtal
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/ Blogs: https://engati.com/blog Check out our CX Library-CX Community page: https://www.engati.com/cx-community CX Content page: https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Steven Michael Bederman, President at NobelBiz™ talks to us about the upcoming trends in 2021 for contact centers. He also talks about how human interactions are filled with unstructured data and how can contact centers filter through and understand these pieces of data. Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 Follow us on-LinkedIn: https://www.linkedin.com/company/engati/ Facebook: https://www.facebook.com/getengatiTwitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/ Talk to us: contact@engati.com #EngatiCX #AI #contactcenters
Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer enagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.Website: https://www.engati.com/Blogs: https://engati.com/blogCheck out our CX Library-CX Community page : https://www.engati.com/cx-communityCX Content page : https://www.engati.com/cx-contentYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgMichael Brandt, Founder Member DACH at European Customer Experience Organization (ECXO) tells us what steps should businesses to take to elevate customer satisfaction scores. He shares tips that businesses need to be kept in mind when introducing a customer feedback program and customer issue resolution processes. He also talks about how can organizations refine and restructure the complaint management process to assure transparent monitoring of the closed-loop process.Check out the 200 CX Thought Leaders to follow for 2021!Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati/Twitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/Talk to us: contact@engati.com#EngatiCX #Customersatisfaction #AI
https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.Check out CX Community page - https://www.engati.com/cx-communityAnd CX Content page - https://www.engati.com/cx-contentMarilyn Suttle, CEO, Customer Service Keynoter and Success Coach talks about how can SMEs emerge in a new environment which is pushing digital channels and remote work to the maximum and the rapid onset of digital transformation and automation catapulted the progress of AI that has accelerated its impact.Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/#EngatiCX #digital #CX #AI #digitaltransformation"
Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.Website: https://www.engati.com/Blogs: https://engati.com/blog Check out our CX Library-CX Community page : https://www.engati.com/cx-community CX Content page : https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg David Meltzer, Co-Founder of Sports 1 Marketing and Consultant & Business Coach share an instance of an organization showing empathy towards customers and the benefits that the organization gained. He also tells us why is empathy, especially empathy towards customers, so important and reveals the most important factor in creating an empathetic organizational culture.Follow us on-Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/ Talk to us: contact@engati.com #EngatiCX #Empathy #DigitalCX
https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.Check out CX Community page - https://www.engati.com/cx-communityAnd CX Content page - https://www.engati.com/cx-contentAnna Noakes Schulze, Senior Partner for Customer Experience at Ecodynamics talks about analysts predicting that in the current decade, CX will provide a competitive advantage and that businesses will compete over CX rather than features and pricing. She tells us how can B2B companies make the push for CX and gives us some tips and tricks in creating customer experience vision and strategies.Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/#EngatiCX #CustomerExperience #B2B
https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.Check out CX Community page - https://www.engati.com/cx-communityAnd CX Content page - https://www.engati.com/cx-contentNick Lygo-Baker, Customer Experience and EX Strategy & Transformation Expert tells us what steps should CX teams take to build more meaningful relationships with customers and what is key to being able to engage, empathize, and build customer loyalty. He shares some techniques on de-escalating a frustrated customer.Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/#EngatiCX #Customerexperience #DigitalTransformation
https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.
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https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.
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"Customer Experience wizard, Dan Gingiss, talks about creating experiences that your customers tell others about. These experiences don't need to cost you a lot of money, they just need to be unique and memorable. Dan says that it's important to look at the entire customer journey. The journey will often have unseen negatives to it and it's our job to get rid of them while trying to improve our CX.
Ps. Go through Engati's FREE e-book, The Evolution of Customer Experience. Download it now!
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https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.
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We are joined by Customer Service and Experience expert, Adrian Swinscoe whose passion is to help create, develop, and grow businesses that take care of their customers in the best way possible. On this episode of Engati Engage, we discuss the challenges of making your business more customer-centric, and how to break away from that traditional mold using Chatbot technologies and AI.
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https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.
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On this episode of Engati Engage, we are joined by Vikaas M. Sachdeva, the Chief Executive Officer of Emkay Investment Managers. With over 25 years experience, he is an expert in marketing and distribution of financial products. Vikaas shares his expert advice on banking and financial services and how to shift from the Financial service mindset, to the Fintech mindset to set yourself apart and give you the competitive advantage.
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https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.
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On this episode of Engati Engage, we are joined by world-renowned Cloud influencer, Kevin L. Jackson. Kevin L. Jackson is the founder of the GovCloud network, whose aim is to help professionals develop business models usinf advanced technologies and cloud strategies. His mission is to educate the masses about technology, and he accomplishes this through GovCloud. He discusses the shift into cloud by industries such as education and healthcare. He shares why the shift has been so slow, and how professionals can boost processing using cloud computing.
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https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.
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Angela Maiers is a leader and keynote speaker, leading the change in both education and enterprise for over 30 years. She is also the founder of Choose2Matter, a universal movement that challenges us to make “mattering” a way of life. She is passionate about education, and speaks about how the use technology can help educational institutions across the globe. On this episode of Engati Engage, we focus on her passions; discussing the flaws of the current education system, and how the implementation of technology can benefit students.
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https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.
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Colin Shaw is the Founder & CEO of Beyond Philosophy, and is recognized by Linkedin as one of the ‘World's Top 150 Business Influencers.' Today, Colin Shaw shares his concerns on the current state of Customer Experience. So, are you interesting in learning how to adapt Customer Experience to make it more customer-centric?
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https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.
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https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.
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Jeremy Scrivens is an Appreciative Futurist and Collaboration & Innovation Catalyst. He is a Director of The Emotional Economy at Work and a global thought leader and consultant on building collaboration in a digital world for innovation, social good and the future of talent. He’s known particularly for his work with enterprises to coach innovation, collaboration and engagement at scale in the physical Summit Room and the virtual Social Room.
Today, Jeremy talks about innovation in an age of technological convergence. He speaks of moving from part to the whole. Technology and innovation focusing on the bigger picture. He speaks of including the non-usual suspects in the ideation process. People from disciplines other than the one in question, so that their fresh ideas may spur ideas that could not be conceived in a homogenous group.
Watch him talk about Millennials and Gen Z actually being Gen G- A generation focused on Globality, on Generosity, on Giving and on standing for social causes and how they tie it into their work. Speaking to this generation, Jeremy says, “You don’t switch your heart off when you get to work
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https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.
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Tyler Wood is a keynote speaker, author, blogger, national security expert, and a notable figure of cyber authority. Today, Tyler speaks to us on the inclusivity in cyberspaces, how to empower women into joining these industries, and the vulnerability we're facing in cybersecurity during this pandemic.
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https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.
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Elise Quevedo is known as “The Digital Ghost Queen” for her behind the scenes work, helping businesses and individuals from C-Level executives to Hollywood stars thrive in cyberspace. She is an author, keynote speaker, advisor, social/digital media marketing consultant, a global thought leader and has been ranked among the 'Top 100 Entrepreneurs to Follow on Twitter' by Evan Carmichael.
Today she spoke to us about providing value to customers.
According to Elise, technology needs to focus less on being fancy, it needs to focus more on the value that users gain from it. Even our social media needs to be less about us selling, and more of us providing value to our customers.
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https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.
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Carson Heady, Author of Best-Selling series, “Birth of a Salesman” helps you perfect your pitch with the power of personalization. On this episode of Engati Engage, we discuss the importance of understanding your customer and how to make them feel important with Chatbots. Stay tuned, this one’s a game changer.
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https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.
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Glen Gilmore, the former mayor of Hamilton, the author of 'Social Media Law for Business' and 'Strategic Digital Marketing' and an instructor of Digital Marketing and Crisis Communications at Rutgers University discusses the need to leverage Artificial Intelligence in the travel industry and the role social media plays in helping businesses stay relevant and keep running during the lockdowns.
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https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.
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In the current digital era, Chuck Brooks, globally recognized thought leader for Cybersecurity and Emerging Technologies, reveals that technology defines who we are and what we do and AI will be the backbone. We also discuss the emergence of digital in Customer Service, and the growth of the remote economy.
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https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.
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Roger Dooley, Neuromarketing genius, host of The Brainfluence Podcast and the author of 'Brainfluence: 100 Ways to Persuade and Convince Consumers with Neuromarketing' and 'FRICTION: The Untapped Force That Can Be Your Most Powerful Advantage' discusses Neuromarketing and the role that Artificial Intelligence can play to help with Neuromarketing. He also talks about how Amazon creates phenomenal customer experiences.
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Franco Ronconi, is a successful Business Operations Manager with a strong background working for leading players in fast-paced, technology-driven industries discusses the impact AI and Automation have on us during this pandemic. And how these tools can actually help us. We also explore how the drastic changes of customer expectations- how the expectations have risen and how Artificial Intelligence have met those expectations.
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Twitter: http://s.engati.com/156
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https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.
Blog link: https://blog.engati.com/ | Subscribe now.
Welcome to Engati Engage- our interview series with your favourite Thought Leaders from across the globe. In this episode, we have the pleasure of interview Paul Colmer. Paul Colmer is an engaging digital architect, coach and trainer working for ALC Education and Consulting. We discuss the emersion of AI and Automation into Corporate culture, the role of technology in the business transformation cycle, and the employment of cybersecurity.
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https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.
Blog link: https://blog.engati.com/ | Subscribe now.
Avrohom Gottheil, CEO of #AskTheCEO Media, talks about Artificial Intelligence and Automation helping businesses (especially small businesses) during the lockdowns.
He talks about putting the human element into automation and about choosing the right places to leverage Automation and AI for businesses purposes (especially Marketing).
He touches upon the fact that AI is now being used to drive personalization, even in the real estate sector.
Avrohom speaks of a collaboration between humans and machines. He talks about the fact that humans and machines together can be far more effective than either can on their own.
Gottheil also talks about leveraging social media during the lockdowns. He says that businesses should create content that helps the audience and provides value to them rather than just trying to sell over social media.
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https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.
Blog link: https://blog.engati.com/ | Subscribe now.
Johannes Drooghaag talks to Engati about the potential to AI to drive far more decisions than it currently is. But, even though it will drive them, it cannot take these decisions on it's own. Humans will always be involved in the process and will be the final decision makers.
Johannes also talks about making technology available to all sections of society, not just the privileged class. He speaks of the large role that AI is playing in digital transformations and also of the ways in which tech can help us stay connected during the lockdowns.
Johannes even touches upon the power of social media to create new opportunities for people and businesses.
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www.engati.com
Engati is the world's leading no-code, multi-lingual chatbot platform that helps businesses to build bots for acquiring and engaging users.
Blog link: https://blog.engati.com/
Welcome to Engati Engage- our interview series with your favourite Thought Leaders. Sit back, relax and enjoy our episode with Frank Eliason, also known as “the most famous customer service manager in the US, possibly in the world.” In this episode we discuss the customer/user experience, why it’s an important aspect of digital, and more.
Frank Eliason speaks about how AI can be used to create better and safer experiences for customers.
He says that the only way that we, as businesses can provide exactly what the customer wants at the exact time when they want it, is by adopting Artificial Intelligence.
Liked the episode? Let us know in the comments below, and come back for our next episode.
If you like the video, please subscribe to the channel, so we could keep producing more content like this!
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Welcome to Engati Engage- our interview series with your favourite Thought Leaders. Sit back, relax and enjoy our episode with Alex Jimenez, the CSO of Extractable. On this episode we discuss the digital fintech landscape, the use of AI and Automation in banking, and more. Liked the episode? Let us know in the comments below, and come back for our next episode.
Neil Cattermull - Director of "The Future as a Service" goes into a Deep dive into Cloud on Engati Engage
‘Technology will eat up everything ahead," according to globally renowned digital marketing influencer Vladimer Botsvadze. In this episode of Engati Engage, we discuss various topics such as the future of conversational intelligence, the changes in the digital world, and we get a little personal- discussing how AI impacts our work and relationships.
Nicolas Babin, Head of Babin Business Consulting, talks about Gamification in Marketing on Engati Engage.
Neville is the CEO of Mind Fit Ltd and a firm believer that a ‘can do’ attitude is essential to achieving personal and business success. He is also the co-author of "Can You Handle The Truth?" Neville has a seat with Engati and discusses Leadership amongst Youth, and the direction the future of work is heading towards.
On this episode of Engati Engage, we're thrilled to have the pleasure of interviewing Shane Barker. An accomplished digital marketing specialist with over 20 years of experience in the field of digital marketing- Shane Barker discusses the future of digital marketing.
Digital transformation is the missing piece in the digital evolution process according to Founder and CEO of Italian startup Digital Business Innovation srl, Antonio Grasso. A prominent figure in AI, the Internet of Things, Cybersecurity, and more, Antonio Grasso takes a seat with Engati Engage to explore the concept of digital transformation and how it’s used to create new business models and opportunities.
Arjen Van Berkum, COO at Another Monday talks about the Future of Automation on Engati Engage. Join the discussion as we explore the concept of a shift from Artificial Intelligence to Augmented Intelligence here.
"If you’ve ever had anything to do with Customer Experience, you’ve probably heard of Shep Hyken. Being an absolute genius, everybody wants an interview with Shep Hyken or even a speech from him on Customer Experience. The man’s pretty much a magician when it comes to making customers happy (maybe because he actually was a magician as a kid).