Property Management Excellence (PME) Stacey Holt: Recent Episodes

Property Management Excellence

Best practice tips for property managers everywhere and anywhere. Some podcasts reference Queensland legislation. Stacey Holt www.realestateexcellence.com.au

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June 2024 Real Estate Excellence Member update

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Stage 2 tenancy law reform update Queensland

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PO Form 6 1st May 2024 new version and error

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Body Corporate law changes and pets Queensland

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April 2024 Real Estate Excellence Member update

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Update stage 2 tenancy law reforms Queensland

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Proposed laws introduced into Queensland Parliament

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March 2024 Real Estate Excellence Member update

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New PO Form 6 coming 1 May 2024 Queensland

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Stage 2 tenancy law reforms announced Queensland RTRA Act.

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Form 12 issued by agent, tenant then issues notice of intention to leave. What notice comes first ? Queensland Legislation

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Air conditioner cleaning mould tenant and lessor obligations. Queensland Legislation references.

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February 2024 Real Estate Excellence Member update

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The First Half day Property Management training being event held throughout Queensland in February and March. There will be half day events held in each location in 2024.

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Advice for Property Managers Cyclone. Reference is made to Cyclone Jasper December 2023, but is useful for any event.

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Sales compliance training / Queensland residential. Two hours of Power.

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December 2023/January 2024 Real Estate Excellence Member update

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November 2023 Real Estate Excellence Member update

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Folder 30/QCAT chapter has been updated. PME member offices

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QCAT NEW Practice Direction effective immediately

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2024 - the year of potentially many changes Queensland

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Have we lost the art of the tenancy sign up?

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October 2023 Real Estate Excellence Member update

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September 2023 Real Estate Excellence Member update

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Thank a Property Manager Day 2023 special event session plan. Queensland legislation. Brisbane. I say 13th year! But it’s the 11th year :)

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National Cabinet meeting and our industry 16th August 2023. Rental affordability and supply key priority.

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August 2023 Real Estate Excellence Member update

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Rental law reform - what we currently know Queensland

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Rent increase possible law changes again for Queensland

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July 2023 Real Estate Excellence Member update

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Our three types of investor clients

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July 1 2023 PME changes (PME Members)

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An update rent frequency law changes 1 July 2023 Queensland

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June 2023 Real Estate Excellence Member update

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Rent increase lease renewals being done now with a rent increase after July 1 2023

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Calculating notice periods Queensland tenancy laws. There is no room for error. 2023 date examples used.

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Submission stage 2 tenancy law reform Real Estate Excellence

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Stage 2 tenancy law reforms. What we all should know. Queensland

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Rent increase frequency law changes and May 2023 Real Estate Excellence Member update

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May 2023 Real Estate Excellence Member Update

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Stage 2 Queensland tenancy law reforms announced

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April 2023 Real Estate Excellence Member update

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Rent increase limits to once a year coming for Queensland

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Rent cap? Queensland tenancies? Not quite …

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March 2023 Real Estate Excellence Member update

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Queensland Minimum Housing Standards commence 1 September 2023

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February 2023 Real Estate Excellence Member update

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Notice to leave end of fixed term tenancy. When can it be issued? Queensland

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What I’ve learnt - Happy 13th Birthday SHREE

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Rent “auctions bidding” plus advertising Queensland

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Queensland new tenancy laws - what I’ve learnt 2 months on

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December 2022/ January 2023 Real Estate Excellence Member update

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2023 one day PME special events x 7

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October 2022 Real Estate Excellence Member update

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Updated and new forms coming from October 1 2022 Queensland

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September 2022 Real Estate Excellence Member Update

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August 2022 Real Estate Excellence Member update

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Regulations to amend the Form 18a released

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Form 12 with a lease renewal?

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July 2022 Real Estate Excellence Member update

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Lessor new laws templates for Members of Real Estate Excellence

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Removal of without grounds for periodic and fixed term tenancies Queensland from October 1, 2022

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June 2022 Real Estate Excellence Member update

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New tenancy laws best practice guides for Members of Real Estate Excellence.

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Mould- tenant and lessor responsibilities in Queensland

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Rent increase - periodic to fixed term Queensland. This advice will change from 1 October, 2022

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May 2022 Real Estate Excellence Member update

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Ending management agreements; don’t forget to do this!

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Notice periods and weekends public holidays Queensland

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April 2022 Real Estate Excellence Member Update

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New tenancy laws training videos PME system member offices

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Repeated breaches and tenancies in Queensland

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March 2022 Real Estate Excellence Member update

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Start date for Queensland tenancy laws announced stage 1

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Abandonment notices. Do not “put” on the door

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February 2022 Real Estate Excellence Member update

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Covid. What tenants and property managers need to know Queensland. Notes sourced for the RTA latest news

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Thank a Property Manager Day 2022. Friday 25 November 2022

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Sales and Ending a tenancy new l/ amended laws Queensland. Laws passed but not yet commenced.

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Sales and new smoke alarm laws Queensland. A Sales and New smoke alarms information guide is included as a separate attachment as part of the Real Estate Excellence Member update and is in the Latest Member update folder December 2021 at member online.

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Pets and property owner rights Queensland new tenancy laws. Passed but not yet commenced.

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December 2021/January 2022 Real Estate Excellence Member Update

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2022 growth. You and the business. Nothing changes nothing changes.

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RTRA Act 2 day special event returning in 2022 PME Convention

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Individual membership for Property Managers Queensland

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Tribunal. Tips for preparing and presenting

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Vaccinated and unvaccinated; Queensland Real Estate and Property Management. These changes will commence on 17 December 2021, or when 80% of Queenslanders aged 16 and over are fully vaccinated – whichever comes first.

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Ending a tenancy lawfully and gaining possession training in early 2022 throughout Queensland

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PME - 11 chapters / folders updated today. PME SYSTEM members.

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Updated - start dates tenancy law changes for Queensland

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Start dates of tenancy law changes Queensland. Updated - start dates tenancy law changes for Queensland. A new PME podcast.

https://anchor.fm/staceyholtPME/episodes/Updated---start-dates-tenancy-law-changes-for-Queensland-e198otq

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November 2021 Real Estate Excellence Member update

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Tenancy law changes Queensland commencement clarification

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Queensland tenancy law changes expected to pass this week. A quick update.

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Tips for preparing and presenting to Tribunal

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October 2021 Real Estate Excellence Member update

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Thank a Property Manager Day special one day event 2021

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Odours in rental property. During and at end of tenancy.

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We don’t discount, we deliver. What does this mean? PME

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September 2021 Real Estate Excellence Member update

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New QCAT forms

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RTRA Act review update - Committee supports Labor Housing Legislation Bill. Queensland

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Granny flats, two tenancies on one lot and legal impediment Queensland

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Session topics for QUeensland half day PME events coming up. www.realestateexcellence.com.au/trainingevents

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SEQ Lockdown changes. Open homes, inspections and more South East Queensland

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Cairns lockdown 8 August 2021 Real Estate Industry

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SE QLD lockdown. Changes to entry for repairs advice by Queensland Health. Essential and Emergency repairs only.

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SE QLD lockdown. Entry to rental property, repairs and more. Information updated in new podcast 4th August 2021.

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South East QLD lockdown. Essential work and more

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Update tenancy law reform Queensland

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Labor tenancy bill submission made Queensland have your say

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Greens Bill submission made tenancy law reform. Have your say Queensland

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Tenancy law reform submissions due 13 July 2021 Queensland

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July 2021 Real Estate Excellence Member update. COVID check in App for open homes, EOFY and Housing legislation Bill.

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Tenancy bill and submissions information Queensland

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Half day PME Queensland training events coming up

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COVID check in app for open homes SHREE members

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RTRA Act Labor bill for members of Real Estate Excellence

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Labor to introduce their own tenancy law Bill to Queensland Parliament l

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RTRA amendment bill Greens MP bill in Parliament. RTRA amendment bill and making submissions. Members SHREE

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Advertising properties for rent on socials? Must have price Queensland

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Exclusive management agreement contracts in Queensland / Property Management

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June 2021 Real Estate Excellence member update

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RTRA Act amendment bill in Queensland Parliament / Greens bill

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Thank a Property Manager Day 2021

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There’s no notice period of 60 days /Queensland

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The owner lives next door to the tenant. Disclose or not?

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Instagram page for Members of Real Estate Excellence

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Messaging is very dangerous in property management and sales

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The top 3 attributes for managers of property

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Enthusiasm vs Experience

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Suggested tips for growing the rent roll business plan

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Form 18a, arrears, water charging and more training

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May 2021 Real Estate Excellence Member Update

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Leasing and binding the tenant to the tenancy training event (Queensland)

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Can a tenant offer to pay more than advertised rent and more (Queensland).

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RTA new 24/7 compliance and enforcement strategy / Queensland

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April 2021 Real Estate Excellence Member update

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Amended smoke alarm laws and when do they commence? Queensland

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One day special Property Management Excellence PME events Queensland

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Will the current Queensland rental market change the proposed tenancy laws?

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March 2021 Real Estate Excellence Member update

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Rent auctions / bidding in a Queensland

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Do not knock on a tenants door to give a notice Queensland.

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What should be disclosed to prospective tenants? Queensland

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Lessor (& Seller) disclosure statement and the law Queensland.

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An overview of the PO FORM 6 - the most important document in the agency. Queensland podcast.

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Repeated breaches of tenancy and Queensland legislation

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February 2021 Real Estate Excellence Member update

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2021 focusing on your why in Property Management. Happy New Year

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COVID safe Real Estate Industry Plan. Queensland. A reminder the Real Estate Industry Covid Safe Plan is required to be Signed and be available for a relevant compliance/ enforcement officer. Plus, there must be a statement of compliance publicly displayed signed and dated.

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Version 2 Dec 20 Jan 21 Real Estate Excellence Member update

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Property Managers do not manage property

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December 2020/January 2021 Real Estate Excellence member update. Note. The member update has to be updated to a version 2 due to covid tenancy laws being extended from 31 December. Refer www.realestateexcellence.com.au/memberupdate

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Stop Using the word Landlord! Do this instead

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Thank a property manager day 27 November 2020

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2021 Queensland Property Management Excellence PME training events. First session released.

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There is no such thing as a lease renewal

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November 2020 Real Estate Excellence member update

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Future tenancy law and the Queensland state election

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October 2020 Real Estate Excellence member update

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Queensland covid tenancy law amendments September 30 2020

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Queensland Covid laws update from earlier podcast

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Queensland September 29 2020 Covid tenancy laws

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Stop doing property management and start doing this

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September 2020 Real Estate Excellence member update

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RTRA Act review update Queensland

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August 2020 Real Estate Excellence member update

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COVID-19 laws reminder for Queensland property managers

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2020 Real Estate Excellence training events update

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July 2020 Real Estate Excellence member update

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Property Management meeting agenda suggestions

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BDM weekly report and accountability

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Property Management File audit tips

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For those people who won’t put “things” in writing

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June 2020 Real Estate Excellence Member Update

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Do property managers read their emails?

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PME Convention 2020 Queensland COVID19 laws and more

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The new normal reset boundaries and expectations

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May 2020 Real Estate Excellence member update

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Queensland tenancy laws have now commenced.

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RTRA Act update and QCAT 24th April 2020. The laws have commenced

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Queensland PME system temporary new chapter contents coronavirus

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Tenancy law update Queensland parliament update April 22nd 2020

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Queensland tenancy law proposed changes update 21st April 2020

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Tenancy law update - The Government are listening Queensland

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What can you do regarding proposed Queensland tenancy laws? Property agents, managers, licensees

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RTA NEW Form temporary 18d concerns and more 10th April 2020

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Eviction bans coming and tenants must keep paying rent 6th April 2020

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How to apply for rental grant QLD rental assistance. The Government website has been corrected to say bond lodged as opposed to registered agreement as I’ve mentioned in this podcast.

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Up to $500 per week rent assistance Queensland tenants and more

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Queensland Rental update 31st March 2020

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There is not a rent moratorium Queensland. Current as at 30th March 2020 www.realestateexcellence.com.au

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Real Estate Excellence members my communication strategy during this time

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Open house and auction not permitted. What is permitted? Australia Coronavirus. Inspections by private appointment currently permitted as at midnight 25 March 2020

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Rent reductions and rent arrears Covid19 Coronavirus

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Rent arrears and property management Covid 19 Coronavirus. I’m currently writing rent arrears and rent reduction suggested best practice policy Real Estate Excellence members. It will be at Member Online soon, and or email us as needed. Refer also to podcast Rent reductions and rent arrears Covid19 Coronavirus

www.realestateexcellemce.com.au/memberonline

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RTRA Act review update. Tenancy law reform Queensland

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Showing property Virtually and what property managers can do during the Coronavirus pandemic

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Platinum PME and Platinum non PME member update. Coronavirus online resources

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Coronavirus and real estate. Some thoughts for now

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Maintenance, risk management & best practice Q & A. Questions provided to assist your agency to provide your agency answers.

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Agency found 100% for tenant injury by Victorian court if appeal. Over $430000 awarded to tenant

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March 2020 Real Estate Excellence member update

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We are trying to protect you not peeve you off client lessor. Less fluff, more fact.

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Anger maintenance and property management

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Rip the band aid off! Pick up the phone

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Text messaging and property management

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New business training for BDM’s and PM’s (Queensland)

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Lessor listing presentation booklet / guide tips. Educate, communication and negotiate.

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February 2020 Real Estate Excellence member update

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Looking inside cupboards during routine inspections

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Fasttrack Property Management Excellence PME series. Queensland one day special events.

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Property Management Excellence PME convention August 20 and 21 2020

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Self resolution tips for property managers

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2020 goals and planning the year ahead tips

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Generation rent needs investors - tenancy law reform Queensland

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Tenants right to have a pet; Queensland tenancy law review

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Stage one RTRA Act review TRAINING podcast for PME system members offices. Just under 30 minute training video at member online. www.realestateexcellence.com.au

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Long term tenancy agreement contracts; does your agency consider this?

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December 2019 / January 2020 Real Estate Excellence member update

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Tenant right to right to make minor modifications - proposed Queensland law

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Removal of without grounds provision from tenancy law - proposed law Queensland

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Welcome to Property Management Excellence PME podcasts. Stacey Holt.

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RTRA Act review - Queensland- stage one

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2020 Property Management Excellence Queensland training

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RTA investigation team and more presenting at the thank a PM day special event 22 November 2019

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Queensland PO and AFA Act 5 years on

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QCAT 10 years on for Queensland property managers

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November 2019 Real Estate Excellence member update

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Strategy management, not property management automation

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Growing the rent roll daily, weekly and monthly planning tips

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Respond, don’t react. Feel free to disappoint.

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5 reasons a notice to leave can be given (Queensland)

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October 2019 Real Estate Excellence member update

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Safety tips for property agents and property managers

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RTA investigations for licensees and property managers Queensland

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Top ten reasons your agency should be a member office of Real Estate Excellence

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Overcoming price objections from lessor clients tips for property managers

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September 2019 Real Estate Excellence member update

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Is Property Management getting more difficult?

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August 2019 Real Estate Excellence member update

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Do not complicate property management

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July 2019 Real Estate Excellence Member update

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Property managers have you checked this today?

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Property management health - mental, physical and emotional

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Without people we have no business

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Entry condition report - if the tenant does not return the report within the legislative time frame

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Personal individual membership for Queensland Property Managers

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Customer service tips for career property managers

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Do people buy people or do people buy a brand?

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How do people find your agency? Online presence

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June 2019 Real Estate Excellence member update -member offices only

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Desperate professionalism and property management

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McDonald’s and property management. Property management can easier.

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Advanced property management special one day training event - QCAT

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Experienced property management special one day training event Queensland

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Director of First impressions / Agency receptionist special one day training event (Queensland).

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Licensee and Agency Administrator special one day training event (Queensland).

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Income producing and non income producing activities. Tips for property managers.

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To do today, To do tomorrow, To do eventually. Task and time management tips for property managers

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The egg timer property manager

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Dealing with difficult people - tips for PM’s

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Smoke alarm laws for Queensland rental property

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New and Renew property management special one day training

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New business training for Queensland property managers

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May member update (members only). Real Estate Excellence

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Rules of entry; it’s a tenants home. Know the law

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Property management isn’t difficult; people can be. The big C.

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Electronic signatures and tenancy lease contracts

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Don’t make or take a phone call without this system - tips for property managers

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New business tip - the first 24 hours after listing

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New business tip - has your agency got a You Tube account?

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New business tip - why isn’t your office doing podcasts?

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Sales Excellence manual for PME system member offices

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Minimum housing standards for Queensland rental property

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I hope the title property manager dies before me

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Property managers cannot always be available. Nothing changes, nothing changes

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Proactive property management - maintenance

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Smile when you dial - tips for making phone calls for property managers

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Tips for Property Management Excellence success

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Tips on How to deal with rude people in property management.

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Imagine not getting paid? Look after your contractors

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Lease renewals; does your agency work for free?

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Did you get my email phone call and or 2nd email. Tips on how to avoid.

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Property management tasks and time management

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Landlord public liability insurance; a reminder for PM’s

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Best practice tips for property managers; self resolution and disputes

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Best Practice Documents recommended to be used when signing up a new lessor client

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Fasttrack property management special events Queensland

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Property management training coming up Queensland in 2019

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April 2019 member update (members only). Real Estate Excellence member offices.

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The 5 reasons property managers carry out routine inspections

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March 2019 member offices Real Estate Excellence

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Tribunal for property managers - tips for success

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PME an overview for member offices only

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Private property management training and education services in your office.

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Outsourcing and property management; some of my quick concerns and thoughts

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Queensland only. Property management Fasttrack one day training events

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How do you know who you are dealing with? Best practice tips for property managers

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Mould in rental properties; tenant and landlord responsibilities

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Natural disasters and property management best practice tips

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Rent arrears and the landlord; best practice tips

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February Real Estate Excellence member update 2019 as part of the membership update service.

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Property Management - Pros and Cons. The Positives and Negatives to the wonderful world of property management.

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Tips on educating clients on why they should have landlord insurance.

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ANZAC day laws for Queensland agencies

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What is the role of a career property manager? Welcome to the wonderful world of Property Management. Same podcast as welcome to the wonderful world of property management.

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Why are property managers so mean to each other?

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Rent arrears best practice tips

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Happy staff = happy clients. Culture staff retention

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How many properties can one property manager manage?

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Task management vs portfolio management in property management businesses

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Vacate Final inspection pre vacate best practice tips

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What is thank a property manager day

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Tips for tenancy application forms and processing best practice

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Tips for setting up or reviewing a property management business

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Membership services; to listen upon enquiry for services

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Tenancy sign up best practice tips

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Entry condition report best practice procedure tips

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RTRA Act review Queensland - what you need to know as at 17th January 2019.

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What KPI’s should I be using for property management? Information sourced from www.johncrocker.co.nz

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What do you do for your management fee? Tips for Landlord objections

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New business tips for growing the rent roll for BDM’s and property managers who carry out a BDM role.

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Tips on how to surveys landlords easily.

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Topics for newsletters and how easily they can be done

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Tips - time management for property managers

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Script for client not wanting to sign management agreement. “Find me a tenant first and then I will sign”.

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Welcome to the wonderful world of a career property manager. Tips for career property managers.

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Creating and maintaining successful property management

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Tips for dealing with vacant property in your rent roll.

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The importance of saying goodbye to poor clients.

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Welcome and quick tip