Zach on Leadership: Recent Episodes
Zach on Leadership
We did it. We dropped my oldest son, Caleb, off at college last weekend. This was a first for our family. Many friends and colleagues have gone before us. It’s a significant experience and something I wanted to write about. I had to think long and hard about what unique thought I could offer you, and of course, what leadership lesson could apply to many, regardless of their stage of life. One unique aspect of this experience, is that my...
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I just got back from a family vacation in Hawaii. We had never been there before, and it was a lovely time. As a part of our trip, we spent two days on the “Big Island” and I really wanted to see flowing lava, if at all possible. The day we arrived, we went on an organized tour of Volcanos National Park. When we were there, we saw Kilauea smoking and steaming profusely. Nearby park rangers told us that it...
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The post Leadership Lessons from Driving a Rented Tesla to a Volcano appeared first on Zach on Leadership.
I noticed this quite a while ago, and once I saw it, I couldn’t unsee it. Many movies, dare I say most, are written with a hero and a mentor. We love to focus on the hero characters, but ever-present are the mentor characters. These are the ones who show up partway into the first act to help the hero get through their early challenges in the quest. Some mentor roles are short and static, others are dynamic and involved...
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Did you hear the news? After 38 years of waiting, Spaceballs 2 was announced yesterday. Check out the hilarious announcement from Mel Brooks himself: I cannot wait! In 1987, Mel Brooks released Spaceballs as a parody of Star Wars and other science fiction of that era. As much as I consider myself a Star Wars geek, I’ve probably watched Spaceballs more than the movies it parodies. It’s so quotable, and somehow, it never gets old. I was recently considering a common IT problem, and for some reason, Spaceballs scenes kept coming...
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The post IT Execution at Ludicrous Speed: Leadership Lessons from Spaceballs appeared first on Zach on Leadership.
Last week, I spoke about technology change leadership at Open Source North. It was a lot of fun. In case you missed it, I drew heavily from these past Zach on Leadership articles: Today’s article isn’t about the content of that presentation. It’s about the experience itself. I had an epiphany: I wasn’t nervous at all. I genuinely enjoyed the speaking opportunity. I was relaxed. It was fun. If I go back 15 years in time, the past version of...
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The post 10 Public Speaking Hacks for Geeks – Revisited appeared first on Zach on Leadership.
I’m naturally fascinated by new technology. No one needs to tell me to keep up on tech trends. I do so naturally. I’ve done plenty of dabbling with Generative AI. I’ve written about it a few times on this blog already. If you missed it, you can check it out here, here, and here. Today’s article is all about Generative AI technology adoption. Some never use it. Some play with it from time to time. Some use it daily. I’m...
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The post How Generative AI Fixed My Air Conditioner appeared first on Zach on Leadership.
I remember the first time I set foot in a real data center. It was roughly 26 years ago. That’s where the magic happened. That’s where the serious IT engineering work was done. At the time, I was a desktop support technician. After a few years, I advanced my career to the point where I was qualified to work in the data center. I was elated. I loved every aspect of it. The ice-cold air conditioning, the blinking LED lights, the...
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The post The End of the Corporate Data Center appeared first on Zach on Leadership.
Do you ever get the feeling that you should’ve been promoted to the next level by now? If you are early in your career, you might think you are the only one. Ask anyone. Every single person will say that they’ve been there for a season of their career. Most have been there multiple times. While the situation is common, it isn’t easy to handle. Being overdue for a promotion can lead to frustration and disengagement. There are a lot...
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The post What to Do While You’re Waiting to Be Promoted appeared first on Zach on Leadership.
This week, the President of the United States stepped into a modern EV and remarked with exuberance, “Everything is computer!” I will set aside the political context for this, because that’s not the purpose of this blog. I will take a moment to reflect on this humorous comment because it provides me the opportunity to reflect on our relationship with technology in this modern era. The term “computer” I still use the term, “computer,” but I also recognize that it’s...
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The post Everything is Computer appeared first on Zach on Leadership.
Can you be a people-first, servant leader and still have the guts to make the tough calls when you have to? Yes, but it’s really hard. Those of you who have been following me for a long time know that I’m all about servant leadership. You know the type. These leaders make work fun. They help people grow in their careers. They build a great culture. They take the blame and give the credit. They make people feel safe. They...
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The post The Difference Between a Good Servant Leader and a Great One appeared first on Zach on Leadership.
I was asked a pretty insightful question this week. I was doing Q&A with Minnesota Technology Association’s ACE Leadership cohort. We were discussing a wide range of leadership topics when one of the participants asked this interesting question: How do you know what’s really going on in your team? Do you use dashboards or status reports? What’s your method? I sat back in my chair for a moment to gather my thoughts. It occurred to me that this is a...
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The post How Do You Know What’s Really Going on in Your Team? appeared first on Zach on Leadership.
It had been 5 years since I last coached a competitive Lego robotics team. 5 long years. What could possibly have changed? From 2017-2020. I coached a Lego robotics team through three seasons, two of which climaxed with appearances at the state championships. Those were some great years, and they inspired many blog articles. If you’d like to check them out, click here, here, and here. But then covid hit, and that changed everything. Also, shortly after that, all of...
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The post For the Love of Robots appeared first on Zach on Leadership.
I love to teach leadership lessons inspired by pop culture references. Last week I drew leadership lessons from Napoleon Dynamite. That lesson was targeted at people my age and younger. Some of my older readers may not have gotten much out of it. I’d like to balance that out with an article that will likely resonate with people my age and older. In 1976, Boston released their debut self-titled album, with the hit, “Peace of Mind.” Fast forward 20 years,...
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The post Leadership Lessons from Boston’s ‘Peace of Mind’ appeared first on Zach on Leadership.
Napoleon Dynamite was released 20 years ago and was wildly successful, especially considering its tiny budget. The first time I saw it, I thought it was pretty dumb. But I must admit, it’s grown on me over the years. I recently watched it with my family and thought it was hilarious. I declared right in the moment, that I would be Napoleon Dynamite for Halloween. And, of course, you all know I like to draw leadership lessons from pop culture, and I...
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Roughly 12-14 years ago, a war raged in every corporate IT department. The people wanted iPhones at work. Corporate IT clung to their BlackBerry’s. This is most certainly old news. Why bring it up now? I think time gives us perspective. There are lessons to be gleaned now that were hard to see then. We love to talk about the hot new tech trends. Do we ever look back and evaluate our previous positions? What did we get right? What...
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The post Leadership Lessons from Losing the BlackBerry appeared first on Zach on Leadership.
There’s a meme circulating on the internet called the bell curve meme, or the midwit meme. It points out funny things that newbies do, compared to the prevailing wisdom of the masses, compared to the insight of the experts. The joke is that the experts often mirror the newbies. I haven’t seen the meme applied to technology leadership, but I thought I’d give it a try. “Don’t bring me problems. Bring me solutions,” says the leader, feeling smart, strong, and...
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The post Bring me Problems, not Solutions appeared first on Zach on Leadership.
Eight years ago when I started Zach on Leadership, some of my first blog articles were about helping people advance in their careers. I love techies. I’m one of them. I spent years of my career as a technician and engineer. Then I advanced and started climbing the corporate ladder. I truly believe that techies make the best technology leaders, but few of them are equipped to succeed in leadership. That’s where I come in. I detailed the pathway that...
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The post What’s the Difference Between a Director and a Vice President? appeared first on Zach on Leadership.
One of the most fundamental questions a tech executive must answer is, should we buy or build our software solutions? On the surface, this seems like a pretty straightforward question, but it can get complicated in a hurry. The basic line of reasoning works like this: Is there a commercial solution that meets my needs? If so, I should probably buy it, because why would I reinvent the wheel? That would be dumb. On the other hand, if I have...
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The post Reimagining the Buy vs. Build Process appeared first on Zach on Leadership.
Mark Zuckerberg famously started Facebook with the motto, “Move Fast and Break Things.” Eventually, they abandoned that motto after they broke a few too many things. I relate to this struggle more than most. Some lean more toward operational stability. Some lean more toward disruptive innovation. I’m squarely in the uncomfortable middle. Operations I’ve been accountable for operations my whole career. Twice now, I’ve been explicitly hired into a company because they really needed some operational rigor. Things were breaking...
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The post The Balancing Act of Innovation and Operations appeared first on Zach on Leadership.
Last week, I shared some leadership lessons from our company’s response to the global outage caused by a CrowdStrike update. Upon further reflection, there is an additional lesson to be shared. If you missed last week’s article go back and read it, then continue on here. After the initial recovery of our critical workloads, we took stock of the enormous job ahead of us to recover a large number of individual end-user computers spread across the globe. By then, we...
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The post Leadership Lessons from Volunteering for Extra Work appeared first on Zach on Leadership.
I awoke on Friday, July 19th to a phone full of missed calls and texts. Rubbing the sleep from my eyes, I went to my work computer, and jiggled my mouse to wake it up, only to see the blue screen of death. I returned the calls and quickly got up to speed on the technical carnage impacting the planet. Some of you never heard of CrowdStrike before last Friday, but most of us in enterprise technology know it well....
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The post The Day 8.5 Million Computers Died appeared first on Zach on Leadership.
If you’ve been following Zach on Leadership for any amount of time, you know that I’m all about servant leadership. It’s a regular theme on this blog. If you’d like an overview of my views on servant leadership, check out this article. I’m in favor of it because it yields such good outcomes for everyone involved. The employees win, the customers win, and the leaders win. There aren’t any downsides. Yet, some still resist this leadership philosophy. Some argue that...
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The post Servant Leadership Isn’t for Wimps appeared first on Zach on Leadership.
Don’t you love it when you find a small tweak that makes a big difference? That always feels like a win because so much of what we do requires tremendous effort and the benefits are not always realized. We experienced one of these low-effort, high-reward changes this past year, and I thought I’d share our insights. Problem #1: Like many organizations, we rely on the timely cascade of relevant, contextualized information. Discussions at the executive level get shared with the...
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The post The Meeting Cascade: A Small Tweak to Improve Communication Speed and Cross-team Collaboration appeared first on Zach on Leadership.
I just got back from a two-week vacation. A common reaction I get is, “Wow. How did you pull that off?” I didn’t always do this. I started taking 2-3 week vacations annually about 9 years ago. The thing that triggered it was the purchase of an RV for our family of six. Sure, you can take your RV out for a weekend, and we do, but if you really want to use it for what it’s capable of, you...
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The post Can You Really Take a Two-week Vacation? appeared first on Zach on Leadership.
This past weekend, the world got one of the best-ever looks at the Aurora Borealis, aka the Northern Lights. Personally, I was in northern Minnesota at the time. I forgot my DSLR camera at home but managed to snap some decent shots with my iPhone. I took in the beautiful sights with several friends, who were also feverishly taking photos of the sky with their phones. This is what I experienced last weekend. Many of you probably experienced something similar:...
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The post Leadership Lessons from Seeing the Northern Lights through a Camera Lens appeared first on Zach on Leadership.
Note to my non-techie audience: This article is a bit more technical than usual, but as always, there’s a leadership lesson. This week, I’m reflecting on my time as an engineer and am considering what that means for my leadership practice. There are things that I did back then, that I now oversee. The technologies and times have changed, but a lot of the principles have not. 20 years ago, I worked as a senior systems engineer for a financial...
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The post Recreating Engineering Excellence as a Leader appeared first on Zach on Leadership.
Is leadership a general skill, or is it context-specific? In other words, does it help to have domain knowledge in the area you are leading, or can a skilled leader lead anything effectively? I’ve spent 100% of my professional career leading in the technology domain. I’ve never led a business unit, sales team, marketing function, or anything else. I generally consider my technical knowledge a huge asset when leading technology teams. It gives me credibility and empathy with my team...
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The post Leadership Lessons from Serving on a Church Board appeared first on Zach on Leadership.
My 16-year-old son, Nathan, got a job this week at a local fast-food restaurant. His experience reminded me of the stories I hear every week from “open-to-work” technology professionals looking for their next opportunity. While there are differences, there are more similarities than you might think. I’ll tell you his story, and then we will see what lessons apply to the rest of us. Originally, Nathan had no interest in working in fast food. He wanted to work at our...
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The post How to Get a Job in 2024 appeared first on Zach on Leadership.
“I need more staff,” says the manager, with a look of panic and exhaustion in his eyes. What happens next varies from leader to leader, but usually winds up in the same place: “No.” This experience is demotivating for the manager, aggravating for the overworked team, and is no picnic for those up the management chain either. In this article, I will unpack this dynamic a bit. A lot is going on here. I’ll even offer a few suggestions for...
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The post I Need More Staff! appeared first on Zach on Leadership.
You are a fantastic leader. You’ve got a great team. You gather everyone together in an all-team meeting. You carefully announce and explain your new innovative and strategic initiative. It’s inspiring. People nod their heads. They even clap at the end. Then the meeting ends and everyone goes back to their desks and does what they’ve always done. Despair This doesn’t really happen, does it? Your team members are good people. You are the boss. Of course, they listen to what you have to...
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The post Exploring the Disconnect Between Leadership Communication and Reality appeared first on Zach on Leadership.
I love the future, but sometimes, it is important to recognize the past. More than most, I pay attention to company history. I love our origin story and the twists and turns along the way. Understanding our past can help us make sense of our present and realize our future. CHS is a 95-year-old company. That history is filled with a lot of mergers. The most significant merger happened in 1998 when Cenex and Harvest States joined to form CHS. CHS’...
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The post A Legacy of Innovation: Happy 60th Anniversary to the CHS IT Department appeared first on Zach on Leadership.
Ever had a leader who was too involved in all of the details? We call that leader a micromanager. It can feel suffocating and unempowering. Ever had a leader who was aloof, uninvolved, with their head in the clouds? I’ve not heard “macromanager” as a commonly used term, but it seems like the appropriate semantic. This leader makes you feel unsupported and alone. Have you ever heard someone describe themself as detail-oriented? Have you ever heard someone describe themself as...
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The post How to Use Your Leadership Lenses appeared first on Zach on Leadership.
Each week on this blog, I build my leadership brand. Whether you know it or not, that is what I’m doing. I spend more time doing it than talking about how or why I do it. It occurred to me recently that my readers may want to build their leadership brands. First, a caveat: What I do works for me because I’m me. How much of this is transferrable to you depends on so many factors. So, I’ll tell you...
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The post Building Your Leadership Brand appeared first on Zach on Leadership.
I was cleaning out my desk over the weekend and found some old relics of my professional past. I found a mix of trinkets, awards, business cards, certifications, and some old floppy disks. I flipped through the disks and found this exam preparation software for the Networking Essentials exam, which was part of the Microsoft Certified Systems Engineer NT 4.0 certification. I passed this exam back in 1998 and completed the entire certification for MCSE in 1999. That was 25...
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The post What You’ve Learned Matters a Little. What You’ve Learned Lately Matters a Lot. appeared first on Zach on Leadership.
One of the biggest themes in Zach on Leadership is leading teams. That’s the core part of the job where most leaders need the most help and encouragement. However, that’s not all there is. Another big piece, especially for technology leaders, is vendor management. I’ve written plenty about the technology sales process. In case you missed those articles, you can check them out here, here, here, and here. I’ve even written specific articles about price negotiations and sourcing. So, what...
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The post Leadership Practices for Technology Vendor Management appeared first on Zach on Leadership.
This is an article for all of you who spent Christmas and the ensuing days setting up and fixing all of the electronic gadgets that your friends and family received. If you’re that guy or gal, you know exactly what I’m talking about. This used to mean installing computers, televisions, and sound systems. Also, setting the clock on Grandma’s microwave, but times have changed. Now, so much has a digital component to it. Gaming systems, online services, internet of toys,...
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The post Leadership Lessons from Community Tech Support appeared first on Zach on Leadership.
I love to look at the world around me and glean leadership lessons to inspire myself and others to rise to our calling. It’s Christmas. In years past, I’ve drawn leadership lessons from pop culture movies. If you are in the mood for that, please check out my series on Elf. Some of you read the title and guessed that I’d be writing about Ralphie from the movie, A Christmas Story. But this isn’t about “a” Christmas story, but “the”...
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The post Leadership Lessons from the Christmas Story appeared first on Zach on Leadership.
On the evening of December 16, 1773, the brave patriots of Boston stood against tyranny. My Great Great Great Great Great Great Grandfather was among them and played a key role that changed the course of human history. Benjamin Edes Benjamin Edes was a member of the Sons of Liberty and publisher of the Boston Gazette. The Boston Gazette was the most radical of Boston newspapers often expressing a patriotic and revolutionary point of view. Some of the conspirators met...
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The post Leadership Reflections on the 250th Anniversary of the Boston Tea Party appeared first on Zach on Leadership.
A few years ago, I took my family on an RV trip to the Canadian Rockies (Banff, Jasper, and Yoho). It was one of our most epic trips, and I’d love to do it again. If you’ve been there, you know what I mean. Some of you know that I’ve taken my family on a lot of epic RV trips. I’ve written about it before here. Since I’ve camped in 49 states, 5 Canadian provinces, and 37 national parks, people...
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The post Leadership Lessons from Driving an RV Backward up Mountain Switchbacks appeared first on Zach on Leadership.
When I was a kid, I remember watching Star Trek IV: The Voyage Home. In this film, the crew of the Enterprise traveled back in time from 2286 to 1986. Scotty tried to use a MacIntosh computer by speaking to it, “Hello Computer”. Of course, it didn’t respond. Bones handed him the mouse, and Scotty spoke into it as if it were a microphone. Of course, that didn’t work either. If you need a refresher, check out the scene here:...
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The post Hello Computer: The Opportunity for Generative AI to Modernize Computing appeared first on Zach on Leadership.
Fell off the jetway again This is a reference to the opening scene of the 1994 film, Dumb and Dumber. Lloyd is a limo driver who drives Mary Swanson to the airport. It was the best day of Lloyd’s life because he met the girl of his dreams. It was also the worst day, because he got in an accident, got fired, and ran off the jetway trying to return her Samsonite briefcase. Being a leader often feels this way....
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The post Dealing with the Ups and Downs of Leadership appeared first on Zach on Leadership.
Four years ago, I wrote “Leadership Lesson from Deer Hunting.” It’s one of my better articles. I wrote about the lessons learned from the preparation required to hunt and the stillness and patience in the woods. I also reflected on my experience passing on this sporting tradition to my two older boys. If you haven’t read it, please check it out, then continue on here. 4 years later A lot has changed in 4 years. My oldest son, Caleb, harvested...
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The post Leadership Lesson from Deer Hunting – Part 2 appeared first on Zach on Leadership.
In retrospect, had we known how much work it was going to be, we probably would have never done it. That’s how it is with ambitious endeavors. It starts with a vision. Then, we commit. Then, we nearly fail in a hundred different ways, yet we persevere to the end. This year, my 17-year-old son, Caleb, and I made a Mandalorian suit for Halloween. I wore it to work. He wore it that evening. This story starts about a year...
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The post Leadership Lessons from Building a Mandalorian Suit appeared first on Zach on Leadership.
Last week, I published a big article about ZachGPT: My little side project to build an artificial intelligence in my likeness. If you missed it, check it out here. In the week since, I’ve been reflecting on that experience. It felt really good to get my hands dirty with emerging tech. It occurred to me that the reasons why, how, and to what degree I do this have important leadership implications. That’s the topic we will discuss this week. Letting...
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The post Hey Tech Leaders: How Often Do You Get Your Hands Dirty With Technology? appeared first on Zach on Leadership.
So, I did it. I merged with AI. I jacked in. My consciousness is in the machine. Well, sort of. I read and watch plenty of Sci-Fi. This sort of thing fascinates me. While my opening statement is an exaggeration, it’s as close as I can get with today’s technology. And it was easier than I thought. Let’s back up a bit. I’ve been preoccupied with Generative AI as of late. Yep. Me and everyone else, I know. About six...
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The post Introducing ZachGPT: Your AI Leadership Chatbot appeared first on Zach on Leadership.
When I was 13, I got my first job. I was a newspaper carrier. I learned a ton of formative personal leadership lessons from that experience and I wrote them all down here. With that job, I was my own boss. I worked alone. When I turned 16, I got a second job, in addition to the paper route. My next-door neighbor, Bruce, ran his own candy vending machine business. These were the small pedestal machines with bulk candy in...
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The post Leadership Lessons from Servicing Candy Machines as a Teenager appeared first on Zach on Leadership.
Ownership. It means, “I’ve got this.” It’s the words, actions, and attitude. It’s the competence and the confidence. It’s not associated with any particular job title or level. When it’s there, we feel good. When it’s not, we’re lost. In the world of information technology, ownership can be elusive. Development blames operations. Operations blames development. The business blames IT. IT blames the vendor. The vendor blames the other vendor. People suffer. At the end of the day, all we want...
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The post From Engineer to Owner appeared first on Zach on Leadership.
True story: Generative AI recently hallucinated, claiming that I wrote an e-book entitled, “The 7 Habits of Highly Effective Technology Leaders.” That was totally made up. But I liked the idea, so I decided to defictionalize it. Or here’s a creepier explanation: GenAI knew the future… Never mind. Let’s not go there. Back in the day, when I started my career, Stephen Covey’s “The 7 Habits of Highly Effective People” was hot. I remember taking a corporate classroom course on...
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The post The 7 Habits of Highly Effective Technology Leaders appeared first on Zach on Leadership.
I was just talking to a friend recently who didn’t get a leadership role he applied for. In this particular case, the fact that he went for it was very public among his peers. It was a long shot. There was an incumbent with a clear advantage. My friend was the underdog. He put all he had into it, but it didn’t work out. Not this time, anyway. This story stuck with me, not because it’s a unique story. I’m...
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The post What Happens When You Go for a Big Leadership Role and Don’t Get It? appeared first on Zach on Leadership.
I just got back from a two-week vacation with my family and another family that we are close friends with. There were 13 of us in all, exploring the beauty of Costa Rica. Early in the trip, I earned the nickname, “Nature Guide.” When we went on hikes in the jungle, I naturally looked at the map, figured out the path, and pointed out interesting flora and fauna along the way. No one asked me to do that. It just...
The post Leadership Lessons from the Jungle Cows of Costa Rica appeared first on Zach on Leadership.
In the 1999 film, The Matrix, Morpheus tells Neo, “There’s a difference between knowing the path and walking the path.” As leaders, we do all sorts of things to develop better productivity for ourselves. We read books, listen to podcasts, and discuss best practices with each other. That’s all great. It’s a necessary first step in the process. It’s hard to improve if we are ignorant. But what if we find a gap between our newfound knowledge and our actual behavior?...
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The post Walk the Path: Use Viva Insights to Reinforce Good Meeting Habits appeared first on Zach on Leadership.
Have you ever commuted to the office to attend a meeting, only to wish you hadn’t? Have you ever joined a meeting remotely, only to realize that you should have been there in person? If you answer yes to those questions, this article is for you. We are more than a year into full-blown multi-persona flexible work. I’ve written about the topic on many occasions already. The article will go deep and attempt to solve a very specific problem. But...
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The post To Commute, or Not to Commute: That Is the Question appeared first on Zach on Leadership.
I am a personality & leadership assessment junkie. I’ve written about MBTI and StrengthFinder on this blog. I’ve also taken DiSC, InColor Insight, Enneagram, and countless others. I take Greek philosophy’s maxim, “Know Thyself” very seriously. I also believe that there’s no such thing as a well-rounded person. Sometimes our performance management and education systems are designed to create well-rounded employees, but that’s a fool’s errand. People aren’t well-rounded. But teams can be. This has been a theme on this...
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The post Working Genius: A New Tool in the Toolbox appeared first on Zach on Leadership.
I am here to help. I like being helpful. It makes me feel useful. I like doing for others what they cannot do for themselves. This may not seem like much of a leadership attribute, at least not in the traditional sense. You may think that leaders don’t give help, they get help. In many ways, that’s true. They hire people who help them achieve their desired tasks. However, when adhering to the principles of Servant Leadership, leaders take the...
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The post Help Others Achieve Their Goals appeared first on Zach on Leadership.
I caught myself saying something peculiar this week. I said, “I like busy managers.” At first, that may give you pause. It may seem a bit odd, and perhaps even a little cruel. After all, managers tend to be some of the hardest-working people at a company. They often show up before their team, leave after everyone is gone, and carry the burden of stress on top of it all. So, why would I take pleasure in the massive workload...
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The post I ♥ Busy Managers appeared first on Zach on Leadership.
I am from the email generation. I came of age and joined the workforce in the late 90s right around the time that email became the standard-issue, de facto communication standard. When I attended college, students were issued email addresses. When I got my first professional job, it came with an email address. Folks a few years older than me didn’t have that experience. I was right on the edge of it. Faxing and inter-office memos were on their way...
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The post Email is the New Fax appeared first on Zach on Leadership.
Most people get varsity letter jackets from their school, not their company. I didn’t realize it at the time, but my first corporate job was more like a school for me, than just a job. Like a good school, I learned how to lead. I learned good habits. I learned the right way to do things. It’s easy to be nostalgic about the past, but more than that, I want to share what I experienced because it was rare and...
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The post Leadership Lessons from a Really Fun Company appeared first on Zach on Leadership.
For 24 years now, I’ve worked full-time in the tech sector. My work draws me into the inner workings of digital technology. I love my work. I get absorbed in it. That’s good, but too much of a good thing isn’t good. Dirt and its derivatives Early in my career, roughly 20 years ago, I remember taking a customer service training class. Sometimes, IT folks are known for being rude, arrogant, impatient, and disengaged. This class covered the basics of...
The post High-Tech Work Needs an Antidote: Wildness Is a Necessity appeared first on Zach on Leadership.
In the past month, I’ve been going through one of the most intense and difficult leadership challenges of my life. The context is a leadership role completely outside of my duties at CHS. I’ve had to make some unpopular but necessary decisions. Since it’s still very fresh, I’m going to be intentionally vague on the specifics out of respect for those involved. However, I can be very transparent with my experiences and the lessons that I’m learning. As always, I’m...
The post Leading Through Intense Opposition appeared first on Zach on Leadership.
Confession time: I’ve become known on this platform as one of those tech leaders that is hard on salespeople. Some of my most successful blog articles have poked fun at the peculiar and annoying things that salespeople do to try and earn our business. You can read them here, here, and here. I’ve been told that some sales managers use that blog series as a training manual when they assign new salespeople to my account. I’ve taken plenty of shots....
The post I ♥ Salespeople appeared first on Zach on Leadership.
About seven years ago, I started intentionally developing my online presence as a tech leadership figure. There are a whole lot of factors that motivated me to do that, but I’ll cover just a few. Back in 2014, I wrote my Master’s thesis on the opportunity to leverage social media as an organizational leadership tool. Also, as a tech-savvy introverted leader, I figured I could probably do better and make a bigger impact online than in real life. Back in...
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I’m not the quickest to comment on the latest tech trends. I read. I pay attention. I experiment. I take it all in. I read the hot takes just like everyone else. Artificial Intelligence is a hot topic, to say the least. I’ve intentionally waited a while to give my opinions some time to settle into shape. Enough time has passed, and now I’m ready to share my insights. Of course, as always, this is more about the technology leadership...
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What does it look like to live out your faith at work? It’s a challenging question. I’ve thought about it plenty. I’ve talked about it one-on-one countless times. This is the first time I’ve written about it on my leadership blog. Today is Good Friday, one of the most significant Christian holidays. I figured, if I can’t write about my Christian faith on a day like today, then I never will. So, here it goes. Faith is personal. Jesus Christ...
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Imagine you need to speak to a crowd without a microphone. It’s difficult. You must project your voice. You may have to yell to be heard in the back. You may have a hard time even getting everyone’s attention. You may have to wave your arms in the air or give an ear-splitting whistle. Then, if you are lucky, a humble A/V technician wanders up to the front and mercifully hands you a mic. You would stop yelling, wouldn’t you?...
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How would you do your job differently if you had nothing to lose? Would you take more chances? Would you be bolder? You’d definitely feel freer. The question is, what would you do with that freedom? For me, this isn’t a hypothetical question. I was in that situation. It was a while ago, and I haven’t written about it much until now. This experience shaped me, and I’d like to share it with you today. The setup I was leading...
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Ambiguity is bad. Clarity is good. But the world doesn’t always offer us clarity. We are often faced with ambiguity. The question is, how do we deal with it? I’ll answer that. Related to all of this is the relationship between leaders and followers. I’ve often heard people criticized as “not able to deal well with ambiguity.” Have you ever said that about someone? Has anyone ever said it about you? In my opinion, it’s hard to assess that without...
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Today is International Women’s Day. Today, I’m grateful for the women I get to work with every day in my high-tech field. I appreciate the fortitude it takes to thrive in a field made up of mostly men. I recently attended a Minnesota Technology Association event for Women Leading in Technology. I attended for three reasons: #1, I wanted to support the women on my team. #2, The networking and speaker genuinely interested me. #3 I knew I would be...
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I’ve gone out of my way on this blog to explain that I’m not a salesperson, but that’s only partially true. My primary job isn’t revenue-producing. Yet to be successful as a tech leader, I sell ideas and strategies all the time. Even more than that, I spend an awful lot of time selling my company as a great place to work, with my existing team, and with prospective employees. If you haven’t figured it out by now, this is...
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So, what’s the priority? If you are in a leadership role, there’s a good chance you get asked that question regularly. That question doesn’t bother me. I enjoy making priority calls. I don’t agonize over it at all. How do I do that? Well, that requires some explanation. I was just in a meeting earlier this week where this subject came up. I started to talk through my thought process and afterward decided to write it down for you all...
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The film, Tommy Boy, starring Chris Farley and David Spade was released in 1995. I was in high school at the time. My friends and I watched it constantly. Nearly 30 years later, people quote it, sometimes not even knowing it. I overheard my 11-year-old the other day say, “Brothers don’t shake hands. Brothers gotta hug.” I’m quite certain that he’s never seen the movie. Now, there are plenty of leadership lessons from Tommy Boy, especially for the sales crowd....
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We live in a cynical world. A cynical world. And we work in a business of tough competitors. – Jerry Maguire The world of the corporate enterprise can be a cynical place. Week after week, I preach leadership. I do it for all of you, but I also do it for myself. By writing, I remind myself of the truth. Why do you and I need these constant reminders? Our world is cynical, and frankly, sometimes so are we. Cynicism is...
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In the informal conversation circles of tech leadership, there’s a current topic that’s been just too juicy to resist. I can’t tell you how many times over the past few weeks and months I’ve been asked, “So, what do you think about Elon and Twitter?” This whole situation is unfolding in real-time, so I don’t yet have the luxury of looking back and evaluating what worked and what didn’t. Therefore, my analysis is simply a set of current observations. Before...
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Many enterprise organizations are implementing a product model to enhance their overall agility, customer satisfaction, and team health. In the product model, we often talk about the empowerment of product teams. The members of a product team have the autonomy to design, build, test, and deploy their product. They have the responsibility to gather customer feedback and strategic insight, then use that to make their product better. Empowered, self-organizing product teams are great. Everyone, regardless of title, is leading to...
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Production. I love production. Production is where I want to be. That’s where the magic happens. That’s where value is generated. I am highly driven to get to production. I’m going to explain this concept in the context of digital technology but let me make a few non-technical analogies first. Vacation You decide to take a vacation in Costa Rica. You book your resort and air travel. You pack your bags. You drive to the airport, park, go through security,...
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Many of my coworkers saw me wearing an Iron Man helmet at work last week. Many of my followers on LinkedIn saw my Halloween post featuring the helmet. This article is the story behind it. Yes, there will be leadership lessons, as always. Three months ago, my 16-year-old son, Caleb, asked me if he could buy a 3D printer with his own money. I wasn’t surprised by his request. For years, he’s been following several science and engineering YouTubers such...
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People, all people, are deeply flawed. We are all so far from perfection, that it’s not even close. Yet corporations exist with the understanding that we can assemble a vast array of imperfect people to achieve a great outcome. That task is something we call leadership. The body of theoretical and practical knowledge here is vast. There are a few foundational concepts that I’ll use to frame the topic. Theory X. People are extrinsically motivated. Through the use of rewards...
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I’ve seen many early career professionals talk about how to break into cybersecurity, break into data engineering, and break into FAANG (Facebook, Amazon, Apple, Netflix, Google). To “break into” means to get a legitimate job in one of those arenas. The language implies gatekeeping. It also implies that someone seeking entry must case the joint and look for weaknesses in the defenses like a cat burglar. Reconnaissance I’ve been in management for about 15 years now. Back when I was...
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Choosing the path of leadership means embracing change. Leadership implies movement. If you are standing still, you aren’t leading. You cannot lead people where you haven’t gone yourself. While the act of leading implies a journey, becoming a leader is a journey in itself. That journey is something we call growth. We embrace a growth mindset. We listen. We learn. We improve our skills. We never stop working on ourselves to be the best leaders we can be. Why? Because...
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I believe that great leaders are made, not born. Many experience the drive and calling of leadership, but it’s the skills that make us successful. Many leadership skills are self-evident. Leaders need to be good collaborators and connectors. They need to be good at listening and communicating. They need to be good at motivation and encouragement. They need to be good at vision, goal setting, and strategy. The list goes on. In the brief sample of skills, I just listed...
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Our world continues to become more and more complex. We accept it. We expect it. We deal with it. Yet complexity bogs us down. It makes us slow. It makes us cautious. It causes all sorts of unintended consequences and fragility. Simultaneously, we applaud the simple. We embrace it. We yearn for it. We absolutely will pay more for it. Our primitive limbic system is hard-wired to conserve energy, and simple is a better use of our finite resources of...
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It is that time of year when students get back into their classrooms and teachers resume their positions of prominent influence over students. Given our collective focus on “back to school,” I thought this would be good timing to discuss a leadership approach inspired by teachers. Before I get into that, I’d like to share that teaching is a large part of my identity and upbringing. My grandmother was a teacher in public schools. My father was a teacher at...
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A few years ago, I borrowed my father-in-law’s fishing boat. Before I left, he showed me how to operate it and deal with any particulars. One piece of his instruction grabbed my attention: “After a few hours on the water, you’ll notice that it will start to fill up with water. When that happens, just bring it up to speed, pull the drain plug, and it will all drain out. Then put the plug back in before you slow down.”...
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We’re going big on the cloud. All in. It’s exciting. It’s futuristic. However, it’s downright difficult. I talk with leaders at other large enterprise organizations, and everyone is grappling with the cloud. Some are grappling better than others. Our “why” is simple. We can be more efficient, secure, resilient, agile, and sustainable in the cloud. Our cloud technology platform is an enabler to just about every other strategic initiative at the company. The “how” is not simple. It’s taken a...
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You may have started out your leadership journey as the go-to person for the team. That works for a while, but it’s not sustainable, nor does it scale. In my team, I’m the leader of last resort. That’s not because I’m reluctant to lead or don’t know how to lead, but I’ve found that the best results come from empowered leaders closest to the issues. Let me provide a few examples to illustrate. The Incident Manager of Last Resort When...
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I had a great opportunity to speak on behalf of the CHS Foundation at the FFA State Officer Summit this week in Washington, DC. FFA stands for Future Farmers of America but has a broader mission to develop all kinds of future agriculture leaders, not just production farmers. The group I spoke with consisted of about 375 elected student leaders from each of the 50 states. It was an absolute privilege to speak with and meet these bright young agriculture...
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Hello, Zach on Leadership readers! I took a few weeks off to enjoy some family time and new adventures, but now I’m back at it. Many have heard the leadership axiom, “Take all the blame. Share all the credit.” It’s good advice. It speaks to the importance of accountability, recognition, and humility. These leadership attributes are very visible. If you have work to do in these areas, everyone around you likely knows it. I’ve written previously on blame and accountability....
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In 2022, most office professionals fit into one of three categories: Some work primarily on-site in an office building. Some split their time between home and the office building. Lastly, some work full-time remotely from their home offices or wherever they happen to be. The majority of my teams fit into the last category. They are fully remote. They are quite happy and productive doing so. As their leader, I’m quite content to offer as much flexibility as possible. I’ve...
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Many of you have heard the term, Digital Native. It refers to the recent generations of people that have grown up in the digital era. They don’t know a world without the internet, social media, e-commerce, and other digital capabilities. For them, digital seems normal and the analog equivalents seem foreign. Technically, I’m too old to be a Digital Native. I’m a young Gen-Xer. I grew up in the era of VHS tapes and MTV. The internet as we know...
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Everyone in a leadership position has been spending a lot of time in the last year hearing about the “Great Resignation.” Perhaps it’s just me, but most of the context around it is either defensiveness or acceptance. Here’s what I mean: Defensiveness: “Watch out for the Great Resignation. It’s going to get you! Here are the 37 steps that you should take to prevent the Great Resignation from hollowing out your team!” Acceptance: “Suzy just resigned. Oh well, I guess...
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We humans have become quite accustomed to our technologies working for us all the time. It doesn’t matter if a service is available 99.9% of the time or even 99.999% of the time. That .001% of downtime couldn’t come at a worse moment. I work in Information Technology. Our industry is famous for building technologies that people rely on 100% of the time but are only available a high percentage of that time. How high? It depends, but generally, not...
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In 2004, the film Miracle was released, starring Kurt Russell as Herb Brooks, and directed by Gavin O’Connor. The film told the story of the USA Hockey team that triumphed over the Soviet Union in the 1980 Olympics. I love this movie. It’s packed with leadership lessons. However, in this article, I’m only going to focus on one of them. For those of you unfamiliar with the film or the events that inspired it, I’ll provide a little background. Herb...
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I think one of the most important things leaders can do is remind their team about their purpose. Where does purpose come from? Practically speaking, usually, the top leaders of an organization put their heads together and come up with a powerful statement. Then, they put some effort into communicating that purpose to their teams in a campaign. I’ve personally experienced and participated in many iterations of these in several organizations. The purpose of purpose Why do leaders put so...
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Our organization is going through a transition from a project operating model to a product operating model. Many enterprise organizations are pursuing a similar path and are at various stages of the journey. I’d like to use this article to explain why I am so enthusiastic about this change. In so many ways, this pathway helps me realize some career-long objectives. Before I get into that, we should define a few terms. What is a product? In this context, a...
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Happy April Fools’ Day! When I was growing up, my brother and I treated April Fools’ like a national holiday. You can feel bad for my parents. However, what goes around comes around. Now, with four kids of my own, the tables have turned. My kids really know how to pull some elaborate pranks. I remember when I first expressed my love for pranks at the workplace. I had a job on a help desk. I was working on developing...
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Like many of you, I started my week working from my home office. My day was unfolding in a typical fashion when all of a sudden, in the middle of an important meeting, I lost my internet connection. Since I am an IT professional, I don’t immediately begin with the conclusion that the issue was caused by my internet service provider. I first eliminated the technologies that are in my direct control. I checked my computer, wireless access point, switch,...
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I’m glad you clicked on this article. It means that you are aware that you are leading people smarter than you, and you need some help. That’s awesome. Think about all of the leaders out there that read this headline and kept scrolling because they assume they are smarter than all of their team members. Why do leaders like that exist? Well, we make them. Executives and directors look around their teams for those capable of stepping up and taking...
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Sports analogies in business leadership are nearly as certain as death and taxes. You simply cannot lead in a large organization without hearing sports analogies daily. For me, sports analogies don’t bother me too much; however, I do notice them. I wish there were fewer of them. If you’ve ever been told to “skate to where the puck is going to be,” “it’s time for a full-court press,” “throw a hail mary,” or discussed the “bench strength” of your team,...
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A leader’s reputation is everything. Without a good reputation, no one will listen to you, no one will willingly follow you, no one will give you a stretch assignment, and no one will promote you. Understandably, leaders care a lot about their reputations. Leaders can do things that completely destroy their reputations. Those make for interesting headlines, and they keep public relations teams very occupied. This article isn’t about that. I’m writing about the moderate issues that can be...
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You always remember your first real promotion. It’s a big moment. It’s bigger than just landing your first real job. To do that, you need a good resume and interview. To get promoted, you have to prove yourself. I remember mine. I started my career as a contractor working on the Y2K crisis. After doing that for about a year, I decided I wanted to be real employee at a real company. Some people love contracting, but it wasn’t for...
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Last week, I had the opportunity to teach SQL (Structured Query Language) to 14 middle and high school students in our homeschool co-op. I use my company’s Volunteer Time Off program to make this possible. In a previous article, I shared how I helped one of my students repair his broken laptop with a soldering pencil. If you missed that article, check it out here. I am teaching a digital literacy course, which covers a wide variety of subjects. Just...
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Many of you can relate to this picture. I certainly can. I spent many hours of my childhood helping my dad fix the car, repair broken appliances, and assemble furniture. My job was to hold the flashlight, fetch a screwdriver, and otherwise assist in the effort. I use the word, “assist” in the most liberal sense possible. At the time I was oblivious, but now I know the truth. I distinctly remember finishing many projects that Dad and I worked...
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The 2003 film, Elf, starring Will Ferrell and directed by Jon Favreau, is one of the most beloved Christmas films. My family makes a tradition of watching it every year. As with many of my favorite movies, I cannot help but notice the subtle leadership lessons sprinkled about like candy in spaghetti. Elf is packed with too many leadership lessons for just one Zach on Leadership article, so I’ve thoroughly covered it over the past three weeks. You may not...
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The 2003 film, Elf, starring Will Ferrell and directed by Jon Favreau, is one of the most beloved Christmas films. My family makes a tradition of watching it every year. As with many of my favorite movies, I cannot help but notice the subtle leadership lessons sprinkled about like candy in spaghetti. Elf is packed with too many leadership lessons for just one Zach on Leadership article, so I will thoroughly cover it over three weeks. Last week, we explored...
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The 2003 film, Elf, starring Will Ferrell and directed by Jon Favreau, is one of the most beloved Christmas films. My family makes a tradition of watching it every year. As with many of my favorite movies, I cannot help but notice the subtle leadership lessons sprinkled about like candy in spaghetti. Elf is packed with too many leadership lessons for just one Zach on Leadership article, so I will thoroughly cover it over the next three weeks. You may...
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The post Leadership Lessons from Elf, Part 1 of 3: What to Do When Your Team Member Feels like a Cotton-headed Ninny-muggins appeared first on Zach on Leadership.
I received a phone call from a former team member this week. He called for tech support on his iPhone. After I addressed that matter, the conversation moved on to how things have been going in his retirement. In that conversation, I remarked, “Retirement is still a long way off for me.” He replied, “How old are you nowadays?” “43.” “Huh. If you are 43 now, how old were you when you hired me?” “30.” “Really? Well, you were a...
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This week, I had the opportunity to represent CHS on a Product Transformation Community Panel hosted by Slalom. I was joined on the panel by Brett Brunick of Thrivent and Stacie Peterson of U.S. Bank. I’m not going to recap the discussion but will instead offer some reflections and thoughts I’ve had since the event. The whole premise of an event like this is that many tech leaders are facing similar challenges in Product Transformation, and we can listen to...
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I wrote a short post earlier this week on LinkedIn. The post attracted more reactions than usual, so I thought I’d use this week’s blog article to expound upon it. But first, I’ll share the post in its entirety: Repaired a laptop with a soldering pencil today. Still got it. I teach a digital literacy course through our homeschool co-op. One of my students couldn’t do his homework because his laptop was broken. He came to me for help. The...
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In the 2006 film, The Pursuit of Happyness, Will Smith portrayed Chris Gardner, a struggling single parent, who through sheer will improved his circumstances for himself and his son. Early in the film, he encountered a successful stockbroker. While inspired, Chris assumed that to be a stockbroker, he must need a college education, which he did not have. The stockbroker responded, “You don’t have to. You have to be good with numbers and good with people. That’s it.” That scene...
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I read a fascinating article written by Nicolas Chaillan, who is a highly accomplished Chief Software Officer in the Department of Defense. After 22 years of service, he decided it was time to move on. You can read his farewell article here. I do not know Nicolas, but his story was shared by Elwin Loomis, Head of Digital at Bremer Bank, who summarized it in his post. There is so much about his story that resonated with me. He exposed...
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I didn’t grow up on a farm. I grew up in a city and now live in an even larger city. Yet, because I work at CHS, I work for farmers. They are both my customers and the company owners since we are a cooperative. I work hard at my job because I know that the farmers we serve, work incredibly hard. Since I am a city-dwelling technology leader, you may think I am the least qualified to write about...
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All of my blog articles start out the same way. I open a brand-new Word document on my computer. The bright white page fills my screen. The brightness makes me squint. In the upper-left-hand corner, the cursor blinks persistently. The emptiness of the page is overwhelming. The cursor just keeps blinking. It blinks as if it were mocking me. I stare at my computer. The computer stares back at me. I imagine the computer looking back at me in desperation:...
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I love automation. I love it for the efficiency it brings. I love it for the freedom it brings to humanity. I’ve observed over the years, that not everyone shares my passion for this subject, so I thought I’d write a brief defense of automation and offer a few cautions. I tried to think back to my first real encounter with the power of automation. It goes back to my childhood. Once upon a time, I was terrible at math....
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I used to work in a data center. My office was on-premises and the servers were on-premises. My physical proximity to the subject of my work and my co-workers was supremely important. Little by little, over time, this changed. Changes in technology allowed me to physically decouple from the data center. Remote console technologies allowed me to do the majority of my work from my desk. I rarely needed to physically go into the data center and stand in front...
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The post Working from Cloud: The Past Is Clear, the Present Is Complex, and the Future Is Uncertain appeared first on Zach on Leadership.
I do one thing every day. That one thing makes all the difference. This article is about that one thing. By now, I’ve got you thinking, “I wonder what it is. Does he wake up at 5 AM? Does he run 5 miles? Does he take a cold shower? Does he meditate? Does he drink a gross green smoothie?” Good guesses. None of those things. It’s popular to talk about life hacks and habits that high-performing leaders do to enhance...
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I support medical freedom. I believe it is a basic human right for each person to determine their own medical choices. No government, employer, or educational institution should discriminate against anyone because of their choice. This past Saturday, I joined thousands at the Minnesota State Capitol who feel the same way. Why am I bringing this up? People are losing their jobs. Students are being denied an education. Many sit back, watch, and say nothing. I cannot. I can no...
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What is your company’s culture? If you are honest with yourself, it’s probably a mixed bag. Some aspects are great. Those are probably the reasons that caused you to join the company in the first place and are the reasons why you stay. Some of the other cultural aspects aren’t so great. That’s normal. The question is, what can you do about it? Or even more importantly, what will you do about it? For most, the answer is nothing, but...
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Sometimes, engineers have ideas that can truly revolutionize everything, but management is too dumb to understand it. Once upon a time, I was that engineer. For a while now, I’ve been in management and at times, I am dangerously close to being too dumb for my engineers. I try hard not to let that happen. Early in my career, I worked as a systems engineer. Back then, everyone installed operating systems directly onto server hardware. Then in the early 2000s,...
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The post From Bleeding Edge to Dinosaur: A Tech Leader’s Pledge to Stay Relevant and Open appeared first on Zach on Leadership.
Last week, I had the opportunity to speak to over 50 interns that just completed their summer internships at CHS. I thought long and hard about what relevant message I could bring to this group and landed on the subject of early-career leadership. Over the years, I’ve become known for my leadership lessons. When I speak with students and early career professionals, they often tell me that they aspire to be a leader, but they are unsure of the steps...
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This week, I had the opportunity to speak to over 50 interns that just completed their summer internships at CHS. I thought long and hard about what relevant message I could bring to this group and landed on the subject of early-career leadership. Over the years, I’ve become known for my leadership lessons. When I speak with students and early career professionals, they often tell me that they aspire to be a leader, but they are unsure of the steps...
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The post Tips for Early Career Leadership – Part 1 appeared first on Zach on Leadership.
“I’m sorry I’m such a problem child,” my direct report says to me. In reply, I say, “It’s okay. I have many problem children.” What exactly is a “problem child?” In actual parenting, it would be the kid that gives his or her parents more than their fair share of trouble. In business, it’s an employee that brings up a lot of problematic issues to his or her boss. The idea is that an ideal employee would have no problems...
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Over my career, I’ve watched information security grow from a part-time job within IT into a fully-fledged department with a complex set of accountabilities and disciplines. I’ve never been the primary information security leader at my company, but I’ve always been a close partner. You probably hear from your information security team from time to time. Depending on your role, you may hear about policies, security awareness, audits, assessments, compliance, risks, and threats. However, you probably don’t hear a lot...
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These days, the War for Talent is real and it is as intense as it’s ever been. If you aren’t familiar with the term, a simple google search will render over 300 million results. In short, leaders are nothing without their teams. The effort that leaders put toward recruiting, hiring, retaining, and developing talented team members is on a war-like scale. I’m not going to write an article about how to win the War for Talent. Many others already have....
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For many years on this blog, I’ve advocated for people taking time off from work. It’s critical to maintain a healthy life and optimal creativity and innovation. You can’t do your best work when you are worn out. If you aren’t familiar with my previous writings on this topic, you should check them out here, here, and here. Even though I do my best to teach on this subject and lead by example, I’ve recently discovered that my efforts are...
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The post Sorry, Not Sorry: Take the PTO, Leave the Guilt Trip appeared first on Zach on Leadership.
I was working with one of my teams recently on an exciting and important strategic initiative. Everything was coming together nicely. They had a solid approach, good stakeholder engagement, and a reasonable plan. There was just one thing missing. Apart from the direct team and the direct stakeholder group, almost no one knew anything about it. That’s when I said, “It’s time to come out of stealth mode!” What is stealth mode? This is a legitimate business tactic employed by...
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Today is the fifth anniversary of the launch of Zach on Leadership. Why launch a new blog on the Friday before Memorial Day? Is anyone even paying attention then? There was a reason for this decision. In my leadership journey, this is an important date. 19 years ago, something happened to me that shaped my view of leadership forever. I made the biggest operational mistake of my career. I singled-handedly blew up my company’s data center. How I was treated...
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The post Five Years of Zach on Leadership: The Moments that Mattered appeared first on Zach on Leadership.
Over the past few weeks, I’ve been working with one of my teams and an outside party to bring forward a proposal for approval. At one point in the process, there was some difference of opinion between the internal team and the external group. In that moment, I heard these words come out of my mouth: “alignment is more important than accuracy.” I was simply trying to be helpful, not profound, but after reflecting on the statement, I think there...
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Back in high school, my days were broken up into several class periods. At the end of a period, the bell rang, signaling the time to transition to the next class. If I remember correctly, I had about 7 or 8 minutes to travel to my next class, use the restroom, swap books at my locker, and say “hi” to my band-geek friends. When the bell rang a second time, I was expected to be sitting at my desk at...
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The post 25-Minute Meetings: It’s Time to Add Transitions into Our Workday appeared first on Zach on Leadership.
I often talk with leaders that are new in their roles. They aren’t new leaders, but for some reason or another, they are in a new role, due to a reorganization, promotion, or job change. When I ask how it’s going, I usually hear answers like “busy” or “good.” Occasionally, I get a very brave answer: “I’m overwhelmed.” I appreciate this answer because it’s completely normal to feel this way in a new leadership role, yet few are vulnerable enough...
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The post New Leadership Roles Feel Overwhelming, but You Can Overcome appeared first on Zach on Leadership.
There are two questions that every leader must continually answer: Where are we going and what’s next? Answering these two questions every day is one of the most important things I can do. While the questions are simple, the answers are never easy. Additionally, the work is never done. These questions need to be re-asked and re-answered regularly. Not because our direction is erratic, but because our world changes constantly, and so does our context. In this article, I’ll break...
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Recently, one of my LinkedIn followers, Jen Musbach, told me that one of the most significant things she appreciates about the Zach on Leadership blog is my consistency. Every Friday, my readers can count on a new blog article and podcast episode. While I am indeed intentional about consistency, I hadn’t thoroughly considered how rare and how important this is. Furthermore, for those of us who call ourselves leaders, there is an inherent lesson here for all of us, whether...
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Once upon a time, Minnesota was known for bad weather and more than our fair share of lakes. For the past 11 months, we’ve become world-renown as one of the most divisive places on the planet. 11 months ago, following the tragic death of George Floyd, I wrote a series of articles about my observations and how these events influenced my leadership philosophy. You can read them here, here, and here. Now, this week, a new tragedy occurred. This one,...
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The post How Do You Lead a Divided Team Toward Unity? appeared first on Zach on Leadership.
Many leaders have an awkward relationship with their job titles. Titles drive us to achieve. I distinctly remember the moments I was given the title of senior engineer, then manager, then director, then vice president. Those were big moments that simultaneously made me proud and humble. I also lead outside of my corporation. At my church, I was elected to an elder position, and then subsequently, board chair. When people address me by my formal title, I often do a...
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The post How Should a Servant Leader Use Their Job Title? appeared first on Zach on Leadership.
It is a standard business practice to set an Out of Office auto-response on your email when you will be unreachable. That way, when people reach out, you can set their expectations and redirect them, so they won’t think you are just ignoring their message. This is a good courtesy and almost everyone does it. If you’ve forgotten what that feature even is, then it’s probably been too long since you’ve had a break. Read my article on the importance...
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The post What Does Your Out of Office Message Say about Your Leadership Style? appeared first on Zach on Leadership.
I very well may be one of the most prospected people on the planet. I don’t have any data to back that up, so I’ll just call it a hunch. I’m a senior technology leader at large corporation. I have a very active LinkedIn presence. Those two facts must automatically stuff me into every technology salesperson’s leads database. I don’t regret my role or my social media engagement, so I accept that this simply comes with the territory. The benefits...
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The post I Love Your Blog. Why Won’t You Respond to My Sales Call? appeared first on Zach on Leadership.
I’ve made an observation this week that I’d like to share. I’ve observed this in myself and I’ve observed it in others. I have a theory that I’d like to propose. I’m interested to know if you think it’s true. Motivation I’ve studied the science of motivation. I’ve written about it before on this blog several times. I fundamentally believe that people are motivated intrinsically more than extrinsically. Rewards and punishment (often called carrots and sticks) don’t do much in...
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The post All Leaders Need Encouragement: Even the Driven Ones appeared first on Zach on Leadership.
“Be yourself. Everyone else is already taken.” I’m sure you’ve heard that cliché before. There is simplicity in its truth. Yet somehow, many of us find implementing it elusive. It turns out, being yourself isn’t as easy as it sounds. In this article we will figure out why this is and what we can do about it. Discontentment I’d like to start out with a story. About six years ago, I was working for a different company. I was getting...
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The post How to Be Yourself in a Large Corporation appeared first on Zach on Leadership.
Many of us have been working remotely for nearly a year. I’ve written often over the past year on various stages of adaptation and adjustment. Once upon a time, we all thought this situation would be temporary. Now, a year hence, some real fatigue has set in. In this article, I’ll offer my personal reflection on video conference fatigue and what to do about it. Exhaustion Allow me to state the obvious: hours upon hours of video conferencing is exhausting....
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The post Managing Fatigue: It’s Okay to Turn off the Camera appeared first on Zach on Leadership.
As an organizational leader, I spend most of my time thinking about developing people and teams. It’s what I do. In this article, I’d like to tackle a myth that shapes how a lot of leaders think and behave. True or False: People should be well-rounded. Answer: False What answer did you get? Many think well-roundedness is both attainable and ideal. It is neither. Why do we think this way? For me, it’s my general educational upbringing. Just like many...
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The post People Aren’t Well-Rounded, but Teams Can Be appeared first on Zach on Leadership.
As leaders, we have a lot of expectations on us. We need to be clear communicators, skilled team builders, good at finances, and inspiring speakers. That’s a lot of expectations. For those that are new at leadership, it’s impossible to become excellent in all of these areas overnight. Developing leadership skills isn’t just about learning and practice. I’ve come to believe that there is a fundamental skill that precedes all of the higher-level skills. If you have this one skill,...
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The post The Critical Skill of Taking Correction appeared first on Zach on Leadership.
With Valentine’s Day coming up, many of us focus on celebrating the significant relationships in our lives. While a bit of stretch, I’m going to use this article to focus on the aspect of my job that I love the most: leading my team. That may seem incredibly obvious, since I’m in a leadership position, but I’ve come to believe that this passion isn’t as ubiquitous as you might think. “I wish you many employees” I don’t know the origin...
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The post I ❤ My Team appeared first on Zach on Leadership.
What is the shelf-life of an organizational design? In my experience, about two years or so. Wait longer than that, and just like a loaf of bread, your organizational design will get stiff and moldy. To some, that may seem aggressive. After all, reorganizations are very disruptive, and the benefits must outweigh the costs. I’ll defend my answer, but let’s first look at the big picture. What is the purpose of an organization? Organizations exist because we believe that together,...
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The post The Short Shelf-Life of an Organizational Design appeared first on Zach on Leadership.
In the marketplace of ideas, it’s not the best ideas that win, but the best communicated ideas that win. Looking back at my career, the big moments were often defined by big presentations. Presentations are powerful opportunities, yet few put in the work to make truly great presentations. We’re all busy, so it’s tempting to throw something together quickly or just wing it. That’s fine if isn’t particularly important, but when it counts, don’t squander the chance to make a...
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The post Presentation Tips: Never Miss an Opportunity to Make an Impact appeared first on Zach on Leadership.
I’ve seen the picture above or a variation of it used to make many points. Some use it as a warning that if you give too much of yourself you won’t survive the loss. I’ve also seen it used to describe a mentor that has many shortcomings but gives you the piece that you are missing. Finally, I’ve seen it used to describe a father’s sacrificial love for his son. Art has a way of communicating different things to different...
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The post Leadership Takes a Piece appeared first on Zach on Leadership.
“Get out of your comfort zone.” How many times have you been given that advice? Probably a lot. I know I have. It’s good advice and I heed it often. In my personal and professional journey, I’ve learned that it’s not only good advice, but it’s a bit more dynamic than you might think. I’m going to use this article to develop the concept a bit. If we need to get out of our comfort zone, we need to define...
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The post Comfortable Being Uncomfortable: My Journey Towards a Growth Mindset appeared first on Zach on Leadership.
2020 is behind us. The world, of course, is still full of difficulty and challenge. This week has delivered a new round of terrible chaos. Yet, I choose to focus on the positive. While much has been taken, we’ve also been given much. One of those gifts many have been given is flexible remote work. It started off as work from home. Many of us left the office in a hurry, with the thought that we might soon return. Well,...
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The post Working from Florida: A Reprieve from Winter and a Respite Amidst Chaos appeared first on Zach on Leadership.
We live in a cynical world. A cynical world. And we work in a business of tough competitors. – Jerry Maguire The world of the corporate enterprise can be a cynical place. Week after week, I preach leadership. I do it for all of you, but I also do it for myself. By writing, I remind myself of the truth. Why do you and I need these constant reminders? Our world is cynical, and frankly, sometimes so are we. Cynicism is...
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The post A Time for Optimism: Lead without Cynicism in 2021 appeared first on Zach on Leadership.
This week, I’m reflecting on my career progression. I’ve been working in Information Technology for 22 years. I started off as a desktop support technician and now lead a large team as a technology executive. I’ve pondered the journey and the path I’ve taken. In those 22 years, I’ve held 13 distinct roles at 4 different companies. I’ve chronicled part of that journey in a previous blog series. In that same series, I identified 20 distinct “Rules for Advancement” that...
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The post Work is Temporary: Always Work Yourself out of a Job appeared first on Zach on Leadership.
Congratulations. You clicked on the link. I asked the question, “do you feel like you are failing?” For a split second, you asked yourself that question. If you made it this far, you probably answered that question with “yes,” “maybe,” or “sometimes.” Being honest with yourself is an important first step. Leadership and failure Leaders like to succeed. We like to achieve. We like to win. That gives us energy. That gets us out of bed in the morning. Failure...
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The post Do You Feel Like You Are Failing? appeared first on Zach on Leadership.
It’s Thanksgiving, a time to count our many blessings. Undoubtedly, we all have a lot to be thankful for. However, many of us struggle to muster that attitude in 2020 as we have faced a global pandemic, racial injustice, and a polarizing political season. In times like this, I often reflect upon this pertinent scripture: “Give thanks in all circumstances” – 1 Thessalonians 5:18 That’s easy to say but hard to do. My company, CHS, just announced an annual earnings...
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The post Leadership Requires Gratitude Through All Circumstances appeared first on Zach on Leadership.
Every time I write a new Zach on Leadership article, I think about making my content approachable for new readers, in anticipation that they will enjoy the content and become faithful community members. This article is going to be a little different. This is for the insiders. This is for the tribe. Whether you’ve been faithfully reading for years, or only a few weeks, this message is for you. I’m going to ask for your help, but before that, I’ll...
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The post A Message for the Zach on Leadership Tribe appeared first on Zach on Leadership.
I started a new segment of my career this week. In addition to leading Development & Operations, I now have responsibility for leading our Digital Customer Platform. I am very excited about this opportunity for several reasons. Before I get into that, I’d like to explain at a high level the major items in this portfolio. Digital Customer Platform includes our customer-facing technologies such as our websites, web applications, and eCommerce capabilities. CHS isn’t solely online. We also have a...
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The post What Is a Digital Customer Platform and Why Am I Excited to Lead It? appeared first on Zach on Leadership.
It’s often said that great leaders credit their teams for success while taking personal responsibility for failure. This is good advice, and fortunately, I see this demonstrated more and more. Most would assume that the first part of that formula is the result of humility which could be either authentic or feigned. Sometimes leaders can appear like an actor giving an Oscar acceptance speech. There are lights, cameras, and celebrities giving you their undivided attention and admiration. Then out of...
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The post Are You the Type of Leader That Top Talent Wants to Follow? appeared first on Zach on Leadership.
As a technology leader, I often get asked, “Zach, what keeps you up at night?” People ask me this to derive my priorities, but it’s an odd way to do that. It’s an extreme question if taken literally. As an executive, should I lie awake at night, staring at the ceiling, riddled with anxiety and inner conflict? I hope not. Also, the question is somewhat rhetorical. I think people expect me to answer with a major high-stress project, digital disruption,...
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The post I’m Not a Control Freak, but I Am an Alignment Freak appeared first on Zach on Leadership.
Four years ago, I published one of the most popular articles I’ve ever written: So You’re Telling Me There’s a Chance: The Joy of Buying Technology. I repost it from time-to-time and continue to draw reactions. Since four years have passed, I thought I might be due for a follow-up article on the subject of the buy-sell dynamic in enterprise technology. In this article, I’m not going to discuss annoying sales tactics and gimmicks. I’ve covered that before. In this...
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The post So You’re Telling Me There’s a Chance, Part 2: Selling Technology in the New IT Hierarchy appeared first on Zach on Leadership.
Last week, I wrote about the importance of financial competency for every leader. I covered the subject broadly and taught several principles that are applicable to everyone. If you missed that article, go back and read it, then continue on. Today’s article is about financial efficiency. I like being efficient in everything I do. I work very hard to be efficient with my time. I’ve learned how to systematically create process efficiency through Lean. Finally, I naturally enjoy being efficient...
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The post Hey Tech Leaders! Looking for Financial Efficiencies? Look Here. appeared first on Zach on Leadership.
Usually on this blog, I write about the human side of leadership. I write about the importance of caring for people on your team, serving them, casting a vision, and leading boldly into the future. That is the sort of thing that gets me up in the morning. I’ve never written about the “joy” of spending countless hours pouring over hundreds of lines in spreadsheets and financial management systems. I haven’t expressed to my readers the importance of understanding depreciation,...
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The post Leaders Must Have Command of Their Finances appeared first on Zach on Leadership.
I used to directly hire a lot of technical talent. Now, that’s mostly done by my management team. When I did that, I asked a behavioral interview question that went something like this: “Tell me about a time when you were called upon to solve a high-pressure and complex technical issue where the solution was not immediately obvious.” The answers I got were usually pretty telling. Typically, this question elicits a bit of a pained smile, as if I just...
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The post The Load Balancer with the Candlestick in the Server Room appeared first on Zach on Leadership.
I am the proud father of four children ranging in ages from 6 to 14. I’ve seen more than my fair share of animated movies and the soundtracks that accompany them. My youngest child, Elizabeth, is a big fan of the Frozen movies. There is a silly song in Frozen 2 that makes me think. Olaf is one of the most beloved characters in the Frozen series. He is a snowman that is alive thanks to Elsa’s magical powers. He...
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The post Everything Will Make Sense When I Am Older: The Wisdom of Deferring Decisions appeared first on Zach on Leadership.
I brought donuts into the office on September 11, 2001. I brought them in, but no one ate them. I eventually tossed them in the garbage. There are many stories from that fateful day. My story isn’t particularly unusual, but it’s mine, and I remember it well. 19 year ago Back then, I was a young professional, less than three years into my career. I got married the year before and we had just purchased our first house a few...
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The post Bringing Donuts into the Office on September 11, 2001 appeared first on Zach on Leadership.
At work, I’m known for my love of advanced technology. I enjoy being on the cutting edge. I’m an early adopter of everything new. I volunteer to be among the first to try out the new tech, even when the bugs need to be worked out. I like to play with smart boards, mixed reality, tablet computers, mobile apps, and collaboration tech. I also push hard on our pursuit of cloud technology. Because of this reputation, people often make the...
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The post Tech Leaders: Do You Live in the Smart Home of the Future or Little House on the Prairie? appeared first on Zach on Leadership.
Have you ever been told that you need to “elevate your thinking?” What does this mean? Why is my current thinking not elevated? How does elevated thinking differ from what I’m currently doing? Is this just management-speak, or does it really matter? In this article, I will answer these questions from my perspective. When I write my articles, I picture my readers as somewhere in the middle of a complex hierarchical organization. You have people that report to you. You...
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The post Elevate Your Thinking: Tips to Gain a Higher Perspective appeared first on Zach on Leadership.
I haven’t always been a technology leader. I used to be a systems engineer and I spent way more time in a data center than in a conference room. Approximately 15 years ago, I worked on a team that engineered and supported our enterprise application platforms. The job required some depth of knowledge, so we all specialize in different areas. One my specialties was the analytics systems. Analytics systems: back then Analytics systems back then are nothing like what they...
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The post Analytics Systems Have Been Democratized. We Still Need Curious Business Minds to Drive Forward. appeared first on Zach on Leadership.
The original Jurassic Park film was the summer blockbuster of 1993. I was 14 years old which put me at the top-end of age range to be captivated by this masterpiece. As an adult, I went many years without watching it, but since my third son, Josiah, first saw it (and other movies in the franchise), we’ve enjoyed the opportunity to watch it regularly, as it is one of his favorites. He fully plans to drive around in a Jurassic...
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The post Hold on to Your Butts: Leadership Lessons from Jurassic Park appeared first on Zach on Leadership.
Most of us focus all our time and attention doing our day job. What is your “day job?” It is on your job description. It is probably what you went to school for. It is on your goal sheet, and you talk about during your performance review. This is critically important, and it should take up most of your time, but not all of it. Other duties as assigned There is another category of work, which is the work your...
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The post Choose Your Own Adventure: Leaders Volunteer to Serve Beyond Their Day Jobs appeared first on Zach on Leadership.
I drive manual transmission cars. I always have. Everyone one of us inherits certain traits and ideas from our family of origin. We all learned about politics and faith from our parents. I also learned that drivers in the Hughes family prefer manual to automatic transmissions. My first car was manual. It made learning to drive harder, but I accepted the challenge. Nearly everyone else I knew started with an automatic. It didn’t matter that it only had a mere...
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The post Leadership Lessons from Driving a Manual Transmission appeared first on Zach on Leadership.
Many of us have been working remotely for over three months now. Most of us have implemented several adaptations and new routines for self-care to maintain our mental and physical health during these times. About a month ago, I chronicled my adaptation story which ended with me working from my backyard treehouse. If you missed that article, please go back and read it here, then continue on. Working from home to working from anywhere I enjoyed the journey of adding...
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The post If I Can Work from the Boundary Waters, You Can Work from Anywhere appeared first on Zach on Leadership.
George Floyd was killed nearly four weeks ago. The riots are over. The National Guard presence has drawn down. Social media is no longer dominated by a singular subject. Are we all just moving along? Dare I say, “back to normal?” Normal isn’t acceptable. I have not moved on. I’m not “over” George Floyd’s death. I’ve spent a great deal of time thinking about what all of this means to me. I think about what I can do about it....
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The post Not Back to Normal: Understanding My White Male Geek Privilege in Information Technology appeared first on Zach on Leadership.
Pablo Picasso Whether you are an art fan or not, I trust that you are familiar with the works and style of one of the most famous 20th century artists, Pablo Picasso. You likely associate him with his distinctive abstract style. If you need a quick reminder for your mind’s eye, take a look at the famous Guernica from 1937. There is a fascinating story about Picasso that I found in the introductory pages of one of my all-time favorite...
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The post A Train Ride with Pablo Picasso: Learning the Art of Leadership appeared first on Zach on Leadership.
A week ago, I wrote my leadership reflections on George Floyd and the Minneapolis riots. This was a very rare case for me where I felt the intense need to share my real-time observations on what was going on in the world around me. I wrote it and published it on the same day. As time elapsed this past week, I’ve had more time to ponder and reflect. I’d like to more fully explore an important lesson that I touched...
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The post Now More than Ever, Leaders Must Listen appeared first on Zach on Leadership.
I had a different article queued up to publish today. It’s a good piece and I’ll publish it soon, but not today. Our community is inflamed and our city is burning. I find it hard to think about anything else right now. I’d rather not write about George Floyd and the Minneapolis riots, but I am compelled to. Like many of my readers, I am deeply disturbed by what is unfolding. As usual, I look at everything around me through...
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The post Leadership Reflections on George Floyd and the Minneapolis Riots appeared first on Zach on Leadership.
For the past eight weeks, I’ve been writing about how COVID-19 has impacted my work and my leadership approach. This week, I’m going to take a break from that theme and explore a completely unrelated curiosity of mine. Each week, I write my leadership musings for a committed cohort of friends, colleagues, acquaintances, and avid fan followers. Some have been with me since the beginning, but most have joined along the way. I’ve been writing this blog for just about...
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The post Searching for Leadership Answers: Zach on Leadership According to Google appeared first on Zach on Leadership.
Since most of us have been working from home for nearly two months now, I thought it would be a good time to share my personal journey through this era. If you are like me, this hasn’t been a static experience, but has evolved little by little along the way. I’ll share my insights with the hope that some of this will be relevant for enriching your experience. Evacuation mode I left the office the afternoon of March 12th and...
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The post Working from Treehouse: The Evolution of My Work from Home Experience appeared first on Zach on Leadership.
I received a call from my big brother, Jonathan, this past week after he read my previous article about our fourth annual innovation event that we call Invent. He works in the technology field, so we often talk shop. We talked a little bit about some of the innovative projects we are working on. We also briefly discussed the process of how we manage innovation, but we spent the most time talking about why. I launched into a thorough explanation...
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The post We Are Planting the Seeds of Innovation appeared first on Zach on Leadership.
Undoubtedly for everyone, COVID-19 hit at an inconvenient time. We were all working on our strategies and plans, and suddenly everything changed. We adapted and refocused our efforts on core and critical activities. For many of us, “nice to have” programs got put on hold or cancelled outright. In this article, I’d like to share a brief story about an important program that we rescued from the ashes. Innovation must go on For the past four years, my team sponsored...
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The post Innovation from Quarantine: Challenging Times for Our Most Creative Work appeared first on Zach on Leadership.
Many are using this time in quarantine to do some spring cleaning at home. Since we don’t have anywhere to go, we might as well do some of those chores we’ve all been putting off. Personally, I’ve been cleaning out my garage, but still have a long way to go. Many of us who are working from home are working harder and longer than ever. However, we are also working without commutes and without some of the typical distractions that...
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The post Your Inbox Needs Spring Cleaning. Now Is the Time. appeared first on Zach on Leadership.
Data-driven leadership is a concept we’ve all been talking about for a while now. The term has been popular in management jargon for at least a decade. For those of you who are unfamiliar with the term, it’s mostly self-explanatory, but I’ll expound briefly. Many leaders (myself included) have a tendency to lead from experience, training, expertise, instinct, and relationships. These sources often serve us well, further reinforcing their continued use. These sources also work pretty well in the absence...
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The post Finally Learning to Lead with Data appeared first on Zach on Leadership.
Here we are, another week of trying our best to lead our teams from the confines of our laptop screens and webcams. By now, this is slowly becoming the new normal. Last week, I shared some of my core tips and techniques for leading effectively from quarantine. If by chance you missed it, I highly recommend reading it first, then coming back here. Leading effectively means tapping into human nature and relating to people on an emotional level. Leadership isn’t...
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The post Make It So: How to Bring Humor to Your Virtual Workplace appeared first on Zach on Leadership.
Leadership is, by definition, a people-centric activity. We know we are effective as leaders when people willingly follow our influence. Leadership in a condition of isolation seems like a self-contradiction, don’t you think? Well, most of us, who call ourselves leaders, now find ourselves in this self-contradictory position, thanks to COVID-19. So, how should we approach this challenge? I hesitated to write this article. There are ample articles already written on how best to manage a team remotely amid COVID-19....
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The post Leading from Quarantine: Embrace the Opportunity appeared first on Zach on Leadership.
I’ve been fighting computer viruses on behalf of the companies I serve for over 20 years. This is the first time I’ve had to deal with the impact of a biological virus. It’s interesting. There are some similarities, and some differences. While this experience has yet to fully unfold, I thought it would be timely to share my thoughts. When it comes to the coronavirus, we’re all in this together. The adversary With computer viruses, I know my adversary. There’s...
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The post From Computer Virus to the Coronavirus: The New IT Battle appeared first on Zach on Leadership.
Some of you are well-aware that the Zach on Leadership blog that you know and love is also available as a podcast. If that’s news to you, feel free to check out the podcast here. Don’t worry, I’m not writing this entire article as one big advertisement for my podcast. Instead, I’m going to tell you the story on how it came to be. The history of podcasting Back in the mid 2000’s I had a first-generation iPod Nano. It...
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The post The Podcast Story: Making Leadership Lessons Accessible to All appeared first on Zach on Leadership.
I have the privilege of being a Lego robotics coach in the FIRST Lego League. There are over 40,000 teams in the First Lego League in 98 countries, and 640 teams in Minnesota alone. Our team is called the Plaidiators. We’re made up of five homeschoolers between the ages of 10 and 13. We just wrapped up our season recently, and I’d like to reflect on the leadership lessons I learned through this experience. This is all for the kids...
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The post Innovation and Mentoring: Leadership Lessons from Lego Robotics (Part 3 of 3) appeared first on Zach on Leadership.
I have the privilege of being a Lego robotics coach in the FIRST Lego League. There are over 40,000 teams in the First Lego League in 98 countries, and 640 teams in Minnesota alone. Our team is called the Plaidiators. We’re made up of five homeschoolers between the ages of 10 and 13. We just wrapped up our season last weekend, and I’d like to reflect on the leadership lessons I learned through this experience. This is all for the...
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The post Integrity and Automation: Leadership Lessons from Lego Robotics (Part 2 of 3) appeared first on Zach on Leadership.
In my role at work, there are many things that I’m asked to approve. Usually, I don’t think about that as being a core part of my job. I usually like to spend time on collaboration, strategy, building culture, and other fluid aspects. However, there is a large chunk of what I do that is simply binary: do I approve, or do I deny? I recently stopped and took inventory of all the things I need to approve. Here are...
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The post To Approve or Deny, That Is the Question appeared first on Zach on Leadership.
I recently took a Change Leadership course along with my fellow CHS leaders. As a company, we’ve been investing in this leadership capability because it’s a fundamental skill for us to successfully navigate the future. Intuitively, most of us accept that the world is changing, the pace of change is accelerating, and as leaders, we hold a central role in enabling that change. It’s one thing to hold this intellectual assent. It’s quite another to learn and practice the skill...
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“Speed. I am speed.” – Lightning McQueen I love speed. I like adrenaline-inducing sports of all kinds, but I especially love driving fast cars. I own a moderately fast car and find that a nice boost of acceleration and tight handling makes an ordinary commute, extraordinary. My wife, Wendy, knows this about me, and has on few occasions, given me the opportunity to drive an exotic car for my birthday. A few years ago, I drove a Lamborghini Gallardo on...
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I pick up hitchhikers. Not all of them, but several over the years. Many tell me that I probably shouldn’t. They may be right, but I have yet to give someone a ride that I wish I hadn’t. This blog article is going to be more personal than professional. However, I have a very relevant leadership lesson to share that I’m certain you can apply to your work. Before I get into that, I’m going to tell you a few...
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Every leader, by definition, is an agent of change. If you are just maintaining or running your group, you are a manager. Leadership implies change. Changing people isn’t easy, especially if you want to do it without coercion or authoritative power. How do you go about initiating change? In this article we will learn about change leadership from Obi-Wan Kenobi and see observe how he influenced Luke Skywalker in Star Wars, A New Hope. Please take a few minutes and...
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As a developing leader, I’ve taken many personality and leadership assessments over the years. These assessments are common tools for guiding development efforts, helping team members understand each other, and rounding out the diversity in a group. In the halls of corporate IT at various organizations, I’ve often encountered many who would rather take a pass at this introspective analysis and get back to work, but this sort of thing has always intrigued me. I love psychology and philosophy, and...
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Last week, I earned my AWS Certified Cloud Practitioner certification. AWS has a full array of certifications for various levels of expertise and specialties. This is the entry-level one. Many of you know that I am technology leader with overall responsibilities for cloud technologies at our company, but I am far removed from the hands-on work. It’s safe to say that I am not, nor do I plan to be, an actual cloud practitioner. So, why did I bother with...
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I started my career nearly 21 years ago. The first year of my career was dedicated to preparing companies to cross the threshold from 1999 to the year 2000 without any glitches. Now that we are approaching the 20th anniversary of that event, I’d like to pause and reflect on what it was like. Demand 1999 was a great year to get into the technology field. Every company on the planet took inventory of their systems and realized that they...
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I had a fantastic opportunity this week to participate in the Lean Executive Leadership Institute through the University of Kentucky College of Engineering. For those of you who aren’t familiar, Lean is an organizational philosophy born out of the Toyota Production System, which was first developed by Taiichi Ohno in the 1950’s. Toyota has earned a reputation for operational excellence and has been transparent about their secret to success for generations. Why Kentucky? Firstly, it’s a whole lot closer than...
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I’ve been writing the Zach on Leadership blog for over three years now and have produced 170 articles and now recently, 13 podcast episodes. I really enjoy doing it. Regularly, people approach me and bring up my blog, or drop me a note. They typically tell me that they like it a lot, but then quickly follow up with two questions: “Why do you do it?” and, “Where do you find the time?” For the sake of my entire audience,...
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I’m the youngest of two. I have a brother who is three years older than I. We were each other’s primary playmates growing up. We constantly played games together. We played a wide variety of games, but I particularly remember excessive amounts of Foosball, Monopoly and Super Mario Kart. What do you think happened when I continually played competitive games with someone who was three years quicker and smarter than me? I lost a lot. A whole lot. We didn’t...
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A leader on my team recently approached me with an interesting question. He asked me, “how do you solve complex problems?” My initial instinct was to ask about specifics: “Tell me about your problem and we will discuss it.” His response was fantastic. He said, “I don’t want you to solve my problem for me, I want you to teach me how to think through it.” That was cool. As a leader, I am used to solving complex problems. Usually,...
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I just got back from the deer woods. Each season has its stories, triumphs, and failures. As I drove home from my trip, I considered the leadership lessons from this sport. I thought I’d share my insights with you in this article. I didn’t grow up deer hunting. I married into it. For 19 years, I’ve gone up north with my in-laws and have fully embraced the tradition. Some people grew up with the tradition, but I didn’t. 19 years...
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Growing up, I was an avid reader of Garfield comic books. These books weren’t challenging, epic, or educational in any way. They were just silly and fun. I didn’t read every book (there are over 60), but I read the first 30 or so before I reached adulthood. It’s impossible to read Garfield without learning these two principles: Lasagna is good and Mondays are bad. Mondays Why Garfield hates Mondays is a bit of a mystery since he doesn’t have...
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There is one character in the universe of superheroes that inspires technology leaders more than any other. His technical prowess is unparalleled, and he commands more confidence than any technology geek could ever hope to muster. I am, of course, referring to the one and only Tony Stark, also known as Iron Man. Tony Stark, the individual contributor In the original Iron Man films (1-3), Tony Stark established his technical abilities, drive for innovation, tenacity, and arrogance. Sure, he had...
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I love new technology. That’s one of the reasons my job is so fun. I get to see the latest and greatest technologies and put them to work to help our company achieve our purpose. There are two side-effects of this activity which are not as much fun: Technology that is new and shiny today becomes old and tired in a very short time. The new technologies we bring on need to displace something. Adding and adding, but never removing...
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The post Bring Out Your Dead: The Joy of Decommissioning Old Technology appeared first on Zach on Leadership.
My work as a technology leader is more often marked and differentiated by the human element than technology itself. Certainly, on this blog, the vast majority of my articles are about people and organizations in the enterprise technology context more than about the actual technology. However, as a technology leader, I often embark upon intellectual journeys as well. Many are specific, but this one is general. It applies to almost every sizable corporation. If you are an enterprise technology leader,...
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The post From Skeptic to Enthusiast: Now That Cloud Is Boring, It Is Finally Interesting appeared first on Zach on Leadership.
At my company, CHS, we are currently in our performance review cycle. This is a staple procedure in every large corporation I’ve worked. I’ve received performance reviews for 20 years and have been giving them for 13 years. Most people I talk to look at this process as an unpleasant chore. Most understand that it’s necessary, but painful nonetheless. Every Human Resources organization in every company gives plenty of guidance on how to give a performance review. That advice is...
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As I’ve progressed through my career, the demand on my time has continually increased. I get a tsunami of sales calls, a blizzard of emails, and a monsoon of meeting requests. Leadership comes with a fair amount of extreme weather analogies. So, there you have it. The debtor I think subconsciously, many of us look at this subject like a debtor trying to pay our bills. We have more bills than money, and we honestly agonize about which ones to...
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If you are an experienced leader in a completely new role, this article is for you. I haven’t started a completely new position in many years; however, I do talk with leaders in this situation all the time, so I think it’s worth sharing some wisdom. If you have recently started a new role, I know exactly how you feel. You are trying desperately to memorize names, find the conference rooms, decipher company acronyms, all while trying to make a...
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Six months ago, I left my office in the corporate headquarters to join 40 co-workers in an office experiment. I wrote an entire article about the experiment and what we hoped to achieve, but I will summarize the main points here. Our corporate office campus is being remodeled floor-by-floor, so we needed some additional space to work while our floor got the makeover. We could have sought the closest suburban office building with space, but we intentionally decided to try...
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Most people in leadership positions go through some sort of 360 feedback review from time to time. I’ve gone through this at several companies, and always learn something through the process. I’ve made the argument before on this blog that self-awareness is an absolutely critical attribute of every successful leader, so naturally, the more feedback we get, the better, right? I recently read a book that’s pretty popular right now: Nine Lies About Work: A Freethinking Leader’s Guide to the...
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I’m a Seth Godin fan and follower. I read a lot of leadership books and there are a lot of great authors out there. However, if I had to pick one modern author that has made the biggest impact on my leadership, it would have to be Seth Godin. A few years ago, I wrote a blog article about my favorite leadership book: Linchpin: Are You Indispensable? If you missed that article, be sure to read it first, then come...
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The post Heroes Raise the Bar: Leadership Lessons from a Book You Cannot Buy appeared first on Zach on Leadership.
Woody Allen once said, “Showing up is 80% of life.” I tend to agree. As I look back on big moments in my life, I remember who showed up. I know who flew 1,000 miles to come to my wedding. I remember who drove five hours each way to watch me walk across a stage for 15 seconds when I graduated. Because it’s important to me, I’ve made it a priority to show up for others. I’ll get on a...
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The cult classic, Office Space, was released to VHS and DVD 20 years ago this month. It came out in theaters earlier in 1999, but hardly anyone saw it then. It only became popular after the home video release, so it seemed timely to commemorate that event with a set of blog articles reflecting on the quintessential lessons therein. In late 1999, I was early in my professional IT career. Like Peter Gibbons, I was fixing the Y2K bug, working...
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The post Leadership Lessons from Bill Lumbergh appeared first on Zach on Leadership.
The cult classic, Office Space, was released to VHS and DVD 20 years ago this month. It came out in theaters earlier in 1999, but hardly anyone saw it then. It only became popular after the home video release, so it seemed timely to commemorate that event with a set of blog articles reflecting on the quintessential lessons therein. In late 1999, I was early in my professional IT career. I was living the hilarity that I saw on the...
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The post Leadership Lessons from Peter Gibbons: The Straight Shooter with Upper Management Written All Over Him appeared first on Zach on Leadership.
The cult classic, Office Space, was released to VHS and DVD 20 years ago this month. It came out in theaters earlier in 1999, but hardly anyone saw it then. It only became popular after the home video release, so it seemed timely to commemorate that event with a set of blog articles reflecting on the quintessential lessons therein. In late 1999, I was early in my professional IT career. I was living the hilarity that I saw on the...
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