Revtribes Podcast: Recent Episodes
Jodi Evans
Melissa Hall and Jodi Evans help you to transform your team into group of leaders and visionaries. We I want to convert your team into a tribe! We have many topics around business and how to help you become a revolutionary tribe!
Today, let's dive into the world of dentistry with Jeffrey Tomcsik, the CEO of Grand Dental Group. With over eight locations in the greater Chicago area, Grand Dental Group stands as a beacon of excellence in multi-specialty dental care.
In this episode, Jeffrey shares invaluable wisdom on managing the delicate balance between growth and maintaining quality, emphasizing the importance of setting measurable markers beyond mere financial metrics. Drawing from his years of experience, Jeffrey provides a refreshing perspective on resisting the allure of rapid expansion driven solely by peer pressure, urging fellow entrepreneurs and leaders to prioritize culture, patient satisfaction, and employee well-being. Join us as we explore the journey of Grand Dental Group, learning valuable lessons in leadership, strategic growth, and legacy-building along the way!
[00:48] From Educator to Dental Business Maven: Journey into DSOs and Grand Dental
[03:17] A Focus on Quality over Quantity with Grand Dental
[06:03] Building Trust, Maximizing Potential
[08:59] Strategies for Maintaining Leadership Capital
[26:14] Lessons Learned in Leadership
[30:05] Balancing Talent and Values
[32:46] A Model for Strategic Growth and Investment
[34:50] Prioritizing Purpose and Quality over Quantity
Resources:
Connect with Jeffrey Tomcsik:
LinkedIn: linkedin.com/in/jeffrey-tomcsik
Website: granddentalgroup.com/
Welcome to today's episode featuring Gary Bird, an entrepreneur, founder of SMC National, marketing expert, mastermind leader, growth coach, and podcaster. Throughout the conversation, Gary shares how he navigated the complexities of building successful businesses while honing his leadership skills. He also highlights the significance of creating systems and processes to foster a thriving organizational culture while emphasizing the importance of tracking progress and feedback. Join us as we explore Gary's journey of self-discovery and leadership development and gain valuable lessons to empower you on your path to success!
[00:27] From Accidental Entry to Strategic Success: A Journey into Dentistry and the Birth of SMC National
[05:20] Navigating Turbulent Waters: How SMC National Weathered the Storm and Emerged Stronger Than Ever
[07:53] How SMC National Transformed Adversity into Excellence During the COVID Era
[16:33] Tough Decisions to Preserve Company Culture
[22:44] Strategies for Systematizing Culture Creation and Tracking Success
[37:07] Lessons in Leadership: Embracing Humility and Self-Awareness
Resources:
Connect with Gary Bird:
LinkedIn: linkedin.com/in/thegarybird/
Website: thegarybird.com/
SMC National: smcnational.com
Learn how to navigate complex organizational changes, empower teams, and optimize outcomes through strategic planning, stakeholder involvement, and fostering a culture of adaptability and growth. Gain practical strategies for driving meaningful change in your organization!
Join Dave Salciccioli, Chief Strategy Officer at Singing River Dental Partners, as he shares invaluable insights on change leadership in Dental Service Organizations (DSOs). With extensive experience and a demonstrated history of strategic leadership, Dave leverages industry insights to foster growth and innovation. Also, his passion for coaching and consulting enables him to empower individuals and teams to thrive within the dynamic dental industry landscape, driving excellence and success beyond conventional boundaries.
[00:59] From Pastoral Paths to Dental Transitions: A Journey of Strategy and Change Leadership
[05:58] Frameworks and Curiosity in Organizational Diagnosis
[11:17] Synthesizing Strategy: Organizational Alignment and Execution
[16:34] Embracing Boredom: Sustaining Success in Organizational Growth
[22:21] The Change Leadership Process: From Vision to Execution
[31:51] A Must-Have Skill for Future Success
Resources:
Connect with Dave:
LinkedIn: linkedin.com/in/dave-salciccioli
Mentioned in the episode:
The Five Dysfunctions of a Team: A Leadership Fable: amazon.com/Five-Dysfunctions-Team-Leadership-Fable
Leading change: amazon.com/Leading-Change-New-Preface-Author
Change: How Organizations Achieve Hard-to-Imagine Results in Uncertain and Volatile Times: amazon.com/Change-Organizations-Hard-Imagine-Uncertain
Accelerate: Building Strategic Agility for a Faster-Moving World: amazon.com/Accelerate-Building-Strategic-Agility-Faster-Moving
Crossing the Chasm, 3rd Edition: Marketing and Selling Disruptive Products to Mainstream Customers: amazon.com/Crossing-Chasm-3rd-Disruptive-Mainstream
Elijah Desmond is a dynamic figure in the dental industry, renowned for his innovative events like Dental Festival and Smiles at Sea, offering dental professionals opportunities to learn, connect, and enjoy. Moreover, he is the innovative mind behind Dental Pitch, an event connecting investors and companies in the dental industry. Also, with a background as an international motivational speaker, DJ, and emcee, Elijah brings contagious energy and expertise to every event, making him a sought-after figure in dentistry's vibrant community.
Join us as we navigate the highs and lows of entrepreneurship, celebrate the power of genuine connections, and learn valuable lessons from Elijguest's journey in fostering inclusive and supportive environments within the dental industry and beyond.
[01:21] From Dental Tank to Dental Pitch: The Evolution of Entrepreneurial Investment
[04:10] Revolutionizing Dental Practices through Authenticity and Innovation
[08:46] Backstage Mastermind: Elevating Dental Entrepreneurs through Collaboration and Confidentiality
[13:02] Beyond the Bar: Finding Joy and Connection in Sober Social Spaces
[16:58] The Power of Integrity, Kindness, and Connection
[24:03] Embracing the Weird: Building Authentic Connections through Vulnerability and Uniqueness
[31:45] Staying Power: Finding Your Tribe and Embracing Discomfort for Growth
[36:12] From Identity Crisis to Pure Giving: Navigating Entrepreneurial Challenges
[43:44] Building Communities of Support and Inclusion
Resources:
Connect with Elijah:
LinkedIn: linkedin.com/in/elijahdesmond/
Website: dentalpitch.net/
Mentioned in the episode:
Laura Nelson: linkedin.com/in/laura-nelson-rocks/
How the Mighty Fall: jimcollins.com/books/how-the-mighty-fall.html
Discover the revolutionary approach of applying the Capability Maturity Model to dentistry, revolutionizing front office efficiency through outsourcing and AI, and navigating the challenges of building a thriving dental practice from the ground up. Whether you're a seasoned entrepreneur or a newbie seeking inspiration, today's conversation with Sunil Eamani offers profound advice on building sustainable partnerships, leveraging marketing strategies, and maintaining a hyper-customer focus.
Sunil Eamani is an instrumental force behind Todays Dental Partners, a groundbreaking dental partnership organization founded in 2017 by Dr. Sreekanth Emani. It is a dental partnership organization that collaborates with dentists seeking to concentrate on clinical aspects while delegating operations management, marketing, HR & Legal, Finance & Accounting, and more. Beginning with its flagship dental office in Cayce, South Carolina, the venture gained momentum when Dr. Sreekanth and Sunil united forces in 2018. Their collective goal was to optimize the unit economics of their enterprise. Through collaborative efforts, the brothers have finely tuned the art and science of operating a prosperous dental practice, showcasing their commitment to excellence and innovation in the field since the establishment of Todays Dental Partners.
[00:50] From Dental Struggles to Entrepreneurial Triumph: A Journey of Partnerships, Challenges, and Diversification
[10:46] From Curtains to Crowns
[14:20] MBA Insights: Bridging Business Structures - From Textiles to Dentistry
[16:43] Capability Maturity Model in Practice Management
[19:21] Focus on Dentists, Patients, and Sustainable Partnerships
[24:11] Revolutionizing Front Office Efficiency: Outsourcing, AI, and the Future of Dental Patient Management
[32:52] Insights and Advice for New Entrepreneurs
Connect with Sunil:
LinkedIn: linkedin.com/in/dipesh-patel
Website: linkedin.com/in/sunil-eamani
From the meticulous process orientation to fostering a culture that elevates teams, today's episode delves into the intricacies of building and selling businesses. Uncover the challenges of leadership, the delicate balance between strengths and weaknesses, and the transformation from a process-focused individual to a leader with a heightened emotional quotient. Discover valuable lessons on entrepreneurship, culture creation, and the perpetual pursuit of growth, offering a glimpse into the highs, lows, and pivotal moments in the evolving landscape of DSOs with Brandon Halcott.
Brandon, the President and co-founder of Tru Family Dental, leads a dental support organization spanning the Midwest, operating offices across Michigan and Illinois. Having graduated with honors from the University of Chicago, Brandon furthered his education by obtaining an MBA from Harvard Business School.
[02:28] From Windshields to Smiles: A Non-Clinical Journey into the Dental Industry
[10:00] The Six-Month Blueprint for Operational Excellence
[13:39] Common Threads in Dental Practices
[18:50] Profitability and Progress: The Vital Scorecard for Dental Success
[23:24] Evolution of Leadership: From Process-Driven to Emotionally Intelligent
[29:16] World-Class Leadership by Embracing Strengths and Navigating Weaknesses
[31:27] The Challenges of Building a DSO
[38:32] Crafting a Culture of Success: The Crucial People-Centric Blueprint for New Entrepreneurs
[40:41] Learning from Missteps: Blind Spots in Cultivating Workplace Culture
Resources:
Connect with Brandon:
LinkedIn: linkedin.com/in/bhalcott
Website: tfdsterlingheights.com/
In this episode, we are privileged to be joined by the visionaries behind Acorn Dentistry for Kids, including Dr. Tim Richardson. Together, they dive into the challenges and triumphs of cultivating a thriving dental organization, focusing on the integral role coaching plays in their leadership approach. From the nuances of recruiting the right doctors to the evolving landscape of dentistry, our guests candidly share their experiences and lessons learned. Join us for a deep dive into the world of dental leadership, team dynamics, and the quest for excellence in patient care.
[01:19] From Managerial Burnout to Clinic Coaching: A Transformative Leadership Journey
[07:00] Breaking the Mold: Shifting from Conditioning to Coaching in Workplace Dynamics
[11:06] Coaching Challenges: Lessons Learned from Overcoming Overcorrection and Aligning Team Dynamics
[18:01] The Intersection of Personal and Professional Coaching for Team Success
[21:08] Scaling Success: Prioritizing Culture, Coaching, and Trust in Organizational Growth
[30:38] Navigating the Future: Balancing Doctor Engagement and Leadership in Evolving Healthcare Environments
[35:43] Cultivating Leadership: Nurturing Doctors to Embrace Team Captain Roles in Healthcare Environments
[37:24] Identifying Red Flags and Building a Cohesive Dental Team
Resources:
Connect with Acorn Dentistry for Kids:
Website: acorndentistryforkids.com/
Welcome to another compelling episode where we delve into the strategic expansion journey of My Community Dental Centers (MCDC) with our esteemed guests, Dr. Deborah Brown, Chief Executive Officer, and Curtis Swogger, Chief Operations Officer.
Dr. Brown, an accomplished healthcare executive, assumed the CEO role in 2018, bringing a wealth of experience in oral health, non-profit management, and government-sponsored healthcare services. Board-certified in Healthcare Administration and Compliance, Dr. Brown has played pivotal roles in organizations such as WellCare Health Plans and Ocean Health Initiatives.
Curtis Swogger, the COO since 2019, has contributed over 20 years of leadership in multi-unit management within privately held and private equity-backed dental organizations. His passion lies in developing high-performance teams, particularly in serving vulnerable populations.
In this episode, our guests discuss the critical shift from managing 20 to 30 dental locations, emphasizing the importance of a bottom-up approach, culture committees, infrastructure readiness, and strategic alignment. Join us as we explore the nuances of this expansion journey, offering valuable lessons and wisdom for organizations aiming to grow strategically and sustainably.
[00:53] The Evolution of MCDC - A Journey from Vision to 30+ Locations
[06:03] Personal Journeys that Drive MCDC's Mission
[08:46] Operational Insights: The Hybrid Landscape of Dental Care
[11:15] Scaling Challenges in Public Health Dentistry
[14:08] More Than a Job, It's a Community
[17:14] Turning Feedback into Action
[20:30] Transforming Culture
[25:02] The Genius of MCDC's Culture Committee and its Impact on Onboarding, Employee Experience, and More
[32:38] Strategic Expansion: Transition from 20 to 30 Locations with Wisdom and Alignment
Resources:
Connect with Dr. Brown and Curtis:
LinkedIn: linkedin.com/in/deborahebrownfache/
LinkedIn: linkedin.com/in/cswogger/
Website: mydental.org/
Jason Champagne, Founder of Juniper Services and the Founder/Consultant at Vitality Consulting Strategies joins this episode, unraveling the complexities of scaling a dental business, managing burnout, and fostering effective leadership at the practice level. Jason has dedicated his career to empowering driven dentists to become visionary leaders. Moreover, his passion lies in managed dental group practice, where he has become a trailblazer in implementing strategies that foster professional and organizational success. From working with family members to navigating leadership dynamics, Jason shares candid stories and practical approaches throughout today's conversation. Also, Jason provides valuable lessons on teamwork, leadership, and the ever-evolving landscape of modern dentistry.
[00:55] Jason's Journey in Building Juniper Services
[15:58] Navigating Family Dynamics in Dentistry
[22:21] Behind the Burnout: Scaling Challenges, Leadership Struggles, and the Pursuit of Renewed Purpose
[25:24] Strategies in Balancing Clinical Excellence with Team Development
[29:24] Leadership Challenges in Dental Practice Growth
[33:07] Dental Partnerships with Humility and Flexibility
Resources:
Connect with Jason:
LinkedIn: linkedin.com/in/jason-champagne
Dr. Larry J. Moray, a distinguished figure in orthodontics and the President/Founder of MyOrthodontist, features in today's episode. Dr. Larry's journey into dentistry began with a unique background in neurobiology, leading him to complete dental training at the University of North Carolina (UNC). His career spans teaching at the VCU/MCV School of Dentistry, managing the hospital dental clinic in Virginia, and culminating in the establishment and growth of MyOrthodontist, which now boasts 14 offices serving communities across North Carolina. Dr. Larry's life philosophy, centered on savoring life's diverse experiences, shines through in his approach to orthodontics, mentoring, and fostering a patient-centric legacy. Join us as we tune in to glean valuable insights from Dr. Larry's wealth of experience and visionary leadership!
[03:45] Leading by Example: Dr. Larry's Philosophy in Dentistry and Entrepreneurship
[09:36] Cultivating Excellence: Mentoring and Clinical Collaboration
[17:02] Building Bridges: Bilingual Dentistry and Team Empowerment
[25:15] Empowering Excellence: Doctor Collaboration and Leadership in Dentistry
[30:46] Navigating the Modern Dental Landscape: Challenges, Culture, and the Future of Dentistry
[36:33] Retirement Redefined: Crafting a Lifestyle of Freedom, Family, and Lasting Legacy
Resources:
Connect with Dr. Larry:
LinkedIn: linkedin.com/in/larry-j-moray
Website: myorthodontistnc.com/
Welcome to today's episode, where we dive into the dynamic world of dental practice management, innovation, and continuous improvement with a seasoned expert, Dr. Jonas Sison.
Jonas is the Co-Founder and President of Boston Pediatric Dental Group. Also, as the Founder of Weyobe, he showcases his passion for innovation by revolutionizing dental billing and consulting. During today's conversation, Sison shares his journey from a background in consulting to successfully managing a group dental practice. Moreover, he brings a wealth of experience running successful dental practices and developing cutting-edge solutions and technologies to enhance patient experiences and streamline operations. From leveraging coaching techniques to implementing game-changing technologies, he has a unique perspective on leadership, employee engagement, and the ever-evolving landscape of the healthcare industry!
[00:47] From Consulting to Dentistry
[03:09] Lessons from Closure: Navigating Tough Business Decisions and Embracing Growth Opportunities
[06:00] Steps to Overcoming Challenges and Reallocating Resources in Business Growth
[08:28] Embracing the Present: Ego Management and Data-Driven Decision-Making in Business
[09:55] Tailoring Leadership: Adapting Coaching Strategies for Diverse Team Dynamics in a Group Practice
[11:46] Constructive Coaching: Focusing on Solutions Instead of Criticisms for Emotionally Charged Feedback
[16:21] Innovating the Dental Practice: Exploring Technology for Patient Experience and Operational Efficiency
[18:35] Strategic Tech Adoption: Balancing Impact, Cost, and Patient Experience in Dental Practice
[21:13] Crafting the Ideal Patient Journey
[23:41] Fostering Continuous Improvement: Aligning Values with Employee and Patient Journeys in Dental Practice
[28:27] Nurturing Connections
[31:20] Revolutionizing Revenue Cycle Management: The Birth and Growth of Weyobe
Resources:
Connect with Dr. Jonas:
LinkedIn: linkedin.com/in/jonaspetersison/
Website: weyobe.com/
Meet Dr. Steven Broughton, founder and CEO of Light Dental Studios, a multi-location dental practice with an impressive 29 locations. Top of Form
In this compelling episode, Dr. Steven shares insights into the dynamic evolution of his company, exploring its unexpected uses and transformations amid challenging times. Discover the roots of his resilience and leadership philosophy, shaped by a challenging past, and learn how these experiences have driven him to build a unique company culture. Join us as we explore the nuanced realities of leadership, resilience, and the pursuit of progress in a world that can be, at times, beautifully imperfect.
[01:16] Building a Culture of Loyalty: From Solo Practice to Regional Dominance
[09:45] Navigating Growth, Crisis, and Community Connection
[14:31] Resilience and Reflection: Harnessing Personal Challenges for Professional Success
[20:54] Crafting a Values-Driven Culture: Heuristics, Training, and Loyalty
[31:56] A Tale of Leadership, Sacrifice, and Progress in the Face of Hardship
[37:57] Evolving Identity: The Transformation of Light Dental Studio's Brand and its Symbolic Feather
Resources:
Connect with Dr. Steven:
LinkedIn: linkedin.com/in/steven-broughton
Website: lightdentalstudios.com/
Mentioned in the episode:
The Obstacle Is the Way: The Timeless Art of Turning Trials into Triumph: amazon.com/Obstacle-Way-Timeless-Turning-Triumph/
Dr. Dipesh Patel is a distinguished figure in the dental industry, serving as the Chief Executive Officer and Chief Financial Officer at Blueprint Smiles Dental Group. As an entrepreneurial dentist, Dr. Patel has made significant contributions to the field, showcasing his commitment to excellence and innovation. His professional affiliations extend beyond Blueprint Smiles, as he is also actively involved with Marietta Dental Professionals, Elegant Smiles, and several other esteemed organizations.
In this podcast episode, Dr. Dipesh, a former dentist turned dental entrepreneur, shares his inspiring journey. Discover how he overcame challenges, transformed struggling practices, and founded Blueprint Smiles. Moreover, Dr. Dipesh highlights the importance of grit, gratitude, and redefining success, offering valuable insights for entrepreneurs and professionals navigating the evolving dental industry.
[00:28] From Struggle to Success: Dr. Dipesh's Entrepreneurial Journey
[13:15] Finding Resilience in the Journey
[19:01] Pursuit of Happiness: Crafting an Unique Definition of Success
[24:24] Time, Health, and Relationships: The Currency of True Wealth in Life and Business
[33:46] Shift Towards Work-Life Integration in Modern Workforce
Resources:
Connect with Dr. Dipesh:
LinkedIn: linkedin.com/in/dipesh-patel
Website: blueprintsmiles.com/
In today's episode, we have the privilege of sitting with Dr. Kalpesh Patel, the Founder of Active Dental. Since 2009, Active Dental of Irving has been dedicated to transforming smiles and promoting oral health. Recognizing the growing need for their services, it expanded its reach by opening a second practice, Active Dental of Arlington, in December 2019.
During today’s conversation, Dr. Kalpesh shares the highs and plateaus of his entrepreneurial journey, from his upbringing in a small motel in East Texas to pioneering his own successful dental practice. He also delves into the crucial role of communication in his dental tribe, emphasizing an open-door policy. Moreover, Dr. Kalpesh offers valuable insights into coaching, goal-setting, and aligning values, providing a wealth of knowledge for seasoned practitioners and those embarking on their dental careers.
[00:43] Journey of Determination: Peaks and Plateaus of Dental Entrepreneurship
[06:16] Cultivating Unity: Communicating Vision and Overcoming Team Challenges in Dental Entrepreneurship
[10:57] Decoding Kolbe: Leveraging Quickstart Energies for Effective Change Management in Dentistry
[16:13] Speaking Up: Fostering Open Communication in Dental Practice Culture
[18:21] Leadership Blueprint: Coaching, Goal-Setting, and Aligning Values in Dental Practice Growth
Resources:
Connect with Dr. Kalpesh:
LinkedIn: linkedin.com/in/kalpesh-patel
Website: activedentalonline.com
The Revolutionary Tribes podcast continues this week, featuring Andrew Gordon. Andrew is the chief experience officer at Open Door Dental, a nationally affiliated dental network. He served as the Chief Operating Officer, with overarching responsibility for the entirety of the company's operational activities and expansion endeavors, including various key areas such as recruitment, analytics, and marketing. He currently oversees the patient experience and brand management.
In this conversation, we discuss Andrew’s career journey from hotel and restaurant management to the dental world and his experience building a successful business over time with patience. We further dive into the importance of enjoying the journey on the path to success. At the end of today’s conversation, Andrew shares how he works with his associates, partnership issues they had to face while growing up, and more.
[04.25] Andrew’s story – Starting the conversation, Andrew explains how he got into dentistry and what they’ve done specifically to become successful.
[09.00] Making money – It takes time to build a successful business. You have to think about the long game and trust the process.
[15.21] The system - You have to grow as an organization in order to test or build a system.
[17.36] The journey – If you and your team are enjoying the journey, then you’re going to build a fantastic product to be able to take to people.
[23.00] Associates – Andrew shares how he works with his associates.
[29.53] Issues - Andrew shares the issues they had with partnerships while growing fast as a company.
[35.16] Advice – Andrew’s advice about working with partners
Resources
Connect with Andrew
LinkedIn - linkedin.com/in/andrew-gordon-27bb07176/
In this engaging podcast episode, we sit down with Rebecca Herring, the Chief Operating Officer of Experience Dental, to explore her remarkable journey in dentistry and her passion for building a people-centric culture. Throughout the conversation, Rebecca shares her insights on implementing innovative strategies like virtual front desk teams, enhancing the patient experience, and maintaining a solid executive team. As an experienced COO overseeing multiple dental practices, Rebecca offers valuable advice for individuals looking to create workplaces where employees and patients are genuinely cared for and seen.
Join us for an inspiring discussion on leadership, self-care, and the art of fostering positive connections in the workplace!
[01:06] From Ballroom Dance to Dentistry: A Journey of Passion and Giving Back
[05:31] Innovative Solutions: The Transformation to Offshore Team Members
[10:19] Elevating the Patient Experience: A Seamless and Relaxing Journey
[16:01] Overcoming Challenges of Virtualized Front Desk
[20:00] How the Back Office Team Benefits from the New Protocols
[22:06] Seamless Coordination: Keeping On-Site and Virtual Teams in Sync
[24:43] Building a Strong Executive Team and Improving Patient Experience
[29:54] Infusing Joy and Positivity: Passion for People in the Workplace
[32:33] The Power of Self-Care and Relational Connection
Resources:
Connect with Rebecca:
LinkedIn: linkedin.com/in/rebecca-herring
In this episode, we have the pleasure of hosting Dr. Mark E. Doherty, a true visionary in dentistry and healthcare entrepreneurship. Dr. Doherty is not your typical dentist; he's a dynamic dental specialist with a remarkable journey in the field. As the co-founder and CEO of D4 Practice Solutions, a partner at Southcoast Endodontics, and the owner of Commonwealth Mobile Oral Health Services (CMOHS), Dr. Doherty's expertise spans across various facets of the dental industry.
One of the most intriguing aspects of his story is his role as the owner of CMOHS, a portable dental practice founded by his father in 1979. Today, this practice provides comprehensive dental care to over 300 locations throughout the state of Massachusetts, serving populations that often encounter barriers to accessing essential oral health services. Dr. Doherty's dedication to making dental care accessible to all has shaped his career and fueled his passion for creating innovative solutions in the industry.
In this episode, Dr. Doherty shares valuable insights and advice for aspiring entrepreneurs and practice owners who want to grow their own vision and make a lasting impact. He discusses the importance of research, the power of determination, and the significance of surrounding yourself with a team that shares your vision.
[01:17] From Dentistry to Consulting: A Journey of Passion and Impact
[06:23] Balancing Precision and Chaos: Navigating the Worlds of Dentistry and Consulting
[09:58] Entrepreneurship and Relationships: The Power of Passionate Teams
[11:48] From Workaholism to Balance: Finding the Shot of Clarity
[17:16] Navigating Challenges: Balancing Legacy, Dental Practice, and Pandemic Pressures
[20:31] Bridging the Gap: Unlocking Dental Practice Potential Through Communication
[23:32] Challenges of Dental Practice Consulting: A Focus on Leadership and Culture
[28:17] Pioneering Your Vision: Advice for Aspiring Entrepreneurs and Practice Owners
Resources:
Connect with Dr. Mark:
LinkedIn: linkedin.com/in/mark-e-doherty-d-m-d-cags
Website: d4practicesolutions.com
In today's episode, we delve into the art of building a cohesive team and nurturing a thriving work culture. In this engaging conversation, we sit down with Dr. Ramiro Ganesh (Dr. G), a successful dentist and entrepreneur, to uncover the secrets behind creating a workplace environment that fosters empathy, trust, and long-lasting relationships. During the conversation, Dr. G shares valuable insights into building and retaining a solid team, reflecting on his journey of bringing onboard key team members and fostering relationships with them. His vulnerability and authenticity shine throughout the discussion as he shares the lessons learned on his path to creating a work culture that resonates with his staff and patients alike!
[01:09] Dr. G's Journey: From South Africa to Dentistry in the States
[12:21] Fostering Empathy in Healthcare: Dr. G's Multicultural Experience
[18:00] Embracing Cultural Insights: Impacting Work and Life Perspectives
[25:27] Finding the Right Partner for Business Growth: A Journey of Collaboration and Compromise
[33:10] Fostering Authentic Relationships: The Key to Retaining a Strong Team
[42:47] Building Your Tribe: The Power of Inviting Key People on Your Journey
Resources:
Connect with Dr. G:
LinkedIn: linkedin.com/in/ramiro-ganesh-dds
Join Dr. Paul Kennedy, a renowned Pediatric Dentist and CEO of Kennedy Dental Care, along with Shelia Taylor, the Chief Operating Officer, as they delve into the intricate journey of scaling a dental practice while maintaining a solid cultural foundation.
In this insightful episode, Dr. Kennedy and Shelia share their experiences of overcoming challenges, building trust, and fostering a thriving team culture. From starting with a single location to expanding to multiple offices, they discuss key lessons learned, the importance of consistency, the power of caring for patients and team members, and the strategies they have employed to successfully replicate their core values across different locations.
Join us to gain valuable insights into leadership, team dynamics, and the gradual integration of a winning culture within a growing dental practice!
[01:38] Building a Legacy of Dental Excellence: A Journey of Growth, Leadership, and Cultural Foundation
[10:11] Fostering Growth: Cultivating a Collaborative and Supportive Dental Tribe
[15:18] Lessons from the Shadows: Navigating Trust and Overcoming Painful Setbacks in Scaling
[19:22] Resilience through Trials: Rebuilding Trust and Reinforcing Security in Scaling Dental Practice
[24:06] Personal Reflections: Navigating Career Choices, Team Training, and Rebuilding Trust After Setbacks
[28:03] Embracing Risks and Collaborating for Growth: Tales of Expansion, Lessons Learned, and Resilient Partnerships
[35:27] Fostering a Culture of Care, Consistency, and Growth: Insights from Dental Practice Expansion
Resources:
Connect with Dr. Paul and Shelia:
LinkedIn: linkedin.com/in/paul-kennedy-3619833/
LinkedIn: linkedin.com/in/shelia-taylor-bb2a7420a/
Greg Essenmacher, a true trailblazer in entrepreneurship and authenticity, joins us in this episode, where we delve deep into the captivating journey of self-discovery, vulnerability, and growth that Greg has embarked upon. Greg's story resonates with all of us who have faced challenges and found the strength to rise above them. From battling addiction to embracing his true self, Greg shares his candid experiences, helping us understand that authenticity is not just a buzzword but a transformative process that shapes personal and professional success.
Throughout our conversation, Greg's genuine passion shines through, reminding us that entrepreneurship is not just about profit margins and making a positive impact. He also emphasizes the significance of asking for help, embracing mentorship, and connecting with others who share your vision. Join us as we unravel the layers of vulnerability, uncover the strength in embracing our true selves, and gain valuable insights from Greg's unique journey!
[01:58] Unveiling Superpowers: Exploring Personalities and Connections through the Kolbe Experience
[04:42] Energizing Actions and Tribe Building: Insights from the Kolbe Action Modes
[12:16] Embracing Self-Discovery and Relational Growth: Entrepreneurial Journeys and Emotional Intelligence
[17:30] Journey to Authenticity: Vulnerability, Courage, and Entrepreneurial Growth
[24:09] Unmasking Vulnerability: Navigating Familiar Comfort Zones and Seeking Authentic Validation
[37:59] Entrepreneurship and Ethics: Balancing Success and Morality
[42:25] Nurturing the Growth: Seeking Authenticity, Flexibility, and Guidance on the Entrepreneurial Journey
Resources:
Connect with Greg:
LinkedIn: linkedin.com/in/greg-essenmacher
Website: dentalconsult4u.com/
In today's episode, we have the pleasure of sitting with two dynamic individuals making waves in the dental industry. Join us as we delve into dental entrepreneurship with our special guests, Argentina Moreno, the founder and CEO, and Mason Johnson, Finance and Business Development at Thrive Dental Partners.
With a passion for innovation and a commitment to exceptional patient care, Thrive Dental Partners has redefined the landscape of dental entrepreneurship. By merging cutting-edge technology, strategic business acumen, and a patient-centered approach, they are revolutionizing how dental practices operate, and patients experience dental care. Through their unwavering dedication, Thrive Dental Partners is transforming practices into thriving businesses and shaping the future of dental care for professionals and patients alike!
[02:39] Empowering Dentistry: A Journey from Administration to Disruptive DSO Leadership
[12:15] Cultivating a Visionary Tribe: Uniting Energies and Values for Collective Success
[14:08] iTHRIVE: Elevating Excellence with Cornerstone Values
[15:39] Fostering Strengths, Managing Blind Spots: Journey to Sustain a Positive Culture
[20:14] Balancing Ego and Humility: A Culture of Growth
[21:29] Crafting a Culture-Aligned Team: Thrive Dental's Thoughtful Approach to Hiring for Values
[23:55] Embracing the Rollercoaster: Overcoming Challenges and Staying Resilient
Resources:
Connect with Argentina and Mason:
LinkedIn (Argentina): linkedin.com/in/argentina-moreno
LinkedIn (Mason): linkedin.com/in/johnsontmason/
Website: thrivedentalpartners.org/
Today, we are thrilled to introduce you to a remarkable industry powerhouse, Marni Blythe. With a captivating journey that began in 2021, Marni's passion for dentistry ignited and evolved into a profound commitment. Her story is one of inspiration and transformation as she seamlessly melds her years of C-suite expertise and entrepreneurial spirit into a unique blend of fractional C-level services.
Also, as the founder and owner of Full Pocket Coaching, based in North Carolina's progressive Triangle region, Marni helps fill in the gaps for CEOs looking for operations, marketing, integration, finance, and HR C-suite teams. Join us with today's episode as we unpack Marni's story and the learnings she gathered along the way.
[01:10] From Corporate Campaigns to Dental Dreams: A Journey of Service and Success
[03:01] Navigating the Visionary Landscape: Unveiling Insights from Working with Emerging DSOs
[04:52] Guiding the Visionaries: Unveiling the Art of Prioritization and Focus in Working with Emerging DSOs
[09:23] Nurturing Visionary Resilience: Empowering Leadership Through Mindfulness and Self-Care
[19:58] Cultivating Mindful Leadership: Navigating Change and Emotional Intelligence for Positive Impact
[25:23] Guiding Principles of Empowerment: Leadership with Integrity and Transparent Communication
[29:27] Foundational Fortitude: Growth Challenges in Emerging DSOs
Resources:
Connect with Marni:
LinkedIn: linkedin.com/in/marniblythe/
In today's episode, we have the pleasure of sitting down with Megan Lohman, Co-Founder & Co-CEO of Plan Forward, a tech startup with a mission to bridge the gap between access and affordability in the dental industry. Megan's journey in the dental industry began with working in a dental practice, where she wore multiple hats and gained invaluable insights into the business side of dentistry. Her primary focus was helping patients access and afford dental care, which sparked her passion for finding solutions to benefit providers and patients.
In this candid conversation, Megan shares the awe-inspiring path that led her to where she is today. Having experienced diverse professional challenges and growth, she firmly believes that each step has prepared her for this exciting venture. Join us as we delve into Megan's journey, her insights into the dental industry, the power of co-CEOs, and the mission behind Plan Forward.
[00:56] From Dental Practice to Tech Entrepreneur: Navigating the Journey One Day at a Time
[07:12] Embracing Imperfection: The Journey of Building a Meaningful Product and Overcoming Blind Spots
[14:55] The Power of Synergy: The CO-CEO Advantage
[24:38] Breaking Free from the Solopreneur Model: Keys to Success in a Rapidly Evolving Industry
Resources:
Connect with Megan:
LinkedIn: linkedin.com/in/mlohman/
Website: planforward.io/
Welcome to an exciting episode of the "How I built my tribe" podcast with not one, not two, but three outstanding guests! Today we have Dr. Anushka Gaglani and Dr. Abhishek Nagaraj, visionary founders and CEOs of Aero Dental Group, and their exceptional Director of Operations, Caitlin Maehr.
In this episode, we explore the unique synergy between these visionary minds and the operational expertise that has fueled their success. From navigating the challenges of scaling their dental practices to making difficult decisions to protect their culture, we uncover the strategies and lessons learned on their remarkable journey. Join us as we dive into the world of entrepreneurship, mentorship, and building a thriving dental practice.
[00:50] Unlocking Team Dynamics: Leveraging Colby Analysis for Success
[11:08] The Art of Hiring Right: Unearthing the Perfect Fit and Core Values
[16:28] Driving Success in Emerging Dental Groups: A Day in the Life of an Operations Leader
[19:04] Balancing Data and Culture: Navigating Growth and Difficult Decisions in Dental Practice Management
[22:37] Navigating Growth Challenges: From Cultivating Culture to Expanding Practices
[34:28] Scaling Dental Practices: Embracing Discomfort, Maximizing Existing Resources, and Focusing on Being the Best
Resources:
Connect with Dr. Anushka, Dr. Abhishek, and Caitlin:
Website: areodental.com/
LinkedIn (Dr. Anushka): https://www.linkedin.com/in/anushka-gaglani-dds/
LinkedIn (Dr. Abhishek): linkedin.com/in/abhishek-nagaraj-dds-10a4a88b/
LinkedIn (Caitlin): linkedin.com/in/caitlin-maehr-0217cm/
Join us in an engaging conversation with Adam Richichi, the CEO of Dental Associates of CT, as we dive deep into the world of dental practice management, leadership, and the power of embracing innovation.
As the CEO of Dental Associates of CT, Adam has spearheaded the organization's growth and success, focusing on delivering exceptional patient care and embracing cutting-edge advancements in dentistry. Under his visionary leadership, Dental Associates of CT has become synonymous with excellence, renowned for its commitment to patient satisfaction and innovation.
Throughout his years of experience in the field, Adam has witnessed and overcome challenges that come with rapid growth and team building. In this episode, Adam shares his experiences, wisdom, and practical strategies for success in the dental industry. From leading a thriving dental organization to making strategic investments, his insights are sure to inspire and empower dental professionals and entrepreneurs alike!
[01:24] From Dental Receptionist to CEO: A Journey in Dentistry
[04:56] Building Quality Practices: From Legacy to Modest-Sized Models
[08:23] Cultivating and Propagating a Culture of Excellence: Strategies for Success
[13:04] Navigating Growth: Lessons in Team Building and Talent Acquisition
[23:44] Overcoming Growing Pains: Fostering a Strong Dental Team for Exceptional Patient Care
[31:59] Empowering Your Team and Embracing Technology: Keys to Success in Dental Practice
Resources:
Connect with Adam:
LinkedIn: linkedin.com/in/adamrichichi/
Website: dentalassociates.us/
In this episode, we have the pleasure of hosting a remarkable guest, Dr. Baillee Fahey. Dr. Baillee is a highly accomplished dentist with a passion for providing quality dental care and making a positive impact in her community. During this episode, we delve into Dr. Baillee's experiences, insights, and values that drive her as a dentist. Join us as we explore her journey, learn from her expertise, and discover how she is making a difference in the lives of her patients and the community.
[00:56] Unveiling the Dr. Baillee's Journey: From Medicine to Dentistry, Impacting Lives Beyond the Clinic
[05:00] Building Together: The Dynamic Journey of Dental Entrepreneurship
[08:42] Dreaming Big, Building Strong: Navigating Challenges on the Path to Dental Expansion
[11:45] Compassion and Collaboration: Fostering a Team-driven Dental Culture
[14:18] Expanding Horizons: Navigating the Leap from One to Two Locations
[22:59] The Power of Listening: Building Trust and Engagement
Resources:
Connect with Dr. Baillee:
LinkedIn: linkedin.com/in/baillee-fahey-b16b28184/
Welcome to the RevTribe podcast, where we dive deep into the world of entrepreneurship, leadership, and growth in the dental industry. In today's episode, a special guest is joining us, Brandon Freeman, the CEO of Legacy DSO and Beyond Dental Health. Brandon brings a wealth of experience and insights, successfully navigating the challenges of building and scaling a dental support organization (DSO).
Join us as we gain unique perspectives on the dental industry, learning from Brandon's experiences and uncovering strategies for building a thriving dental tribe. Let's jump right in!
[01:24] From Healthcare to Dentistry: A Journey of Collaboration and Entrepreneurship
[04:50] Dentistry: Building Trust, Promoting Education, and the Gateway to Overall Health
[06:38] Bridging the Gap: Navigating Contrasts and Lessons in Dental Business and Office Dynamics
[08:19] Building a Vision: Personal Growth and Self-Awareness in Dental Entrepreneurship
[11:28] Lessons in Humility and Growth: A Non-Clinician's Journey in Dental Leadership
[14:36] Navigating the Clinician-Operations Partnership in Dentistry: Finding the Right Balance and Communication
[17:07] Navigating Challenges on the Path to Growth: Building Alignment, Overcoming Obstacles, and Embracing Change
[24:25] Leadership Challenges and Lessons Learned: Navigating Tough Decisions, Building Infrastructure, and Staying Mission-Driven
[33:27] Building Your Tribe: Embracing Positivity and Persistence in Pursuit of Success
Resources:
Connect with Brandon:
LinkedIn: linkedin.com/in/brandonfreeman1/
Website: legacydso.com/
In today's episode, we have the privilege of hosting Dr. Arun Srinivasan, a visionary dentist and a true leader in the dental industry. Join us as Dr. Arun takes us on a captivating journey, sharing his inspiring tale of building and eventually selling his successful dental practices. He provides invaluable advice and lessons learned along the way, offering a glimpse into the mindset and strategies that propelled him to new heights.
[01:09] From Dentistry to Leadership: A Journey of Growth and Impact
[04:37] Lessons from Setbacks: Navigating the Early Challenges of Dental Practice Ownership
[08:22] Building a Winning Team: Unleashing the Power of Collaboration in Dental Practice Management
[12:11] Empowering Teams for Success: Shifting Focus from Personal Advancement to Collective Growth
[14:41] Strategic Time Allocation: Investing in People for Long-Term Success and Seamless Practice Transition
[23:54] Building a Successful Dental Practice: Vision, Leadership, and Team Empowerment
[27:46] Beyond Dental Practice: Exploring New Frontiers and Personal Growth
Resources:
Connect with Dr. Arun:
LinkedIn: linkedin.com/in/dr-arun-srinivasan/
Today’s episode of the How I Build My Tribe podcast features April Lowry. She is a SAAS technology expert and client relationship leader. She is currently leading a high-growth dental practice management software and custom application development company. Join us as we dive into April’s story, learn how to solve problems as a team, collect feedback, build a flexible system, and minimize repeating mistakes.
[01.38] April’s story – April’s career journey started in 2011.
[09.30] Solving problems - With the right people, the right set of circumstances, and the right process, you will be able to come up with that solution as a team.
[16.21] User story – April explains how they are collecting feedback from the users at the moment and what importance it has.
[23.11] Flexibility – April shares what they do to maintain a flexible system for patients.
[30.06] Going forward – The way of not repeating the same mistakes and going forward
[37.22] Doing it right – Doing everything right is impossible. But there are always things that can help you do better every time.
References
Connect with April
LinkedIn - linkedin.com/in/aprilmlowry/
This episode of the How I Build My Tribe podcast features Hendrik Lai. He is a highly accomplished Dental Management Consultant, Senior Global Healthcare & Dental Executive, and Growth Expert. With a wealth of experience in the dental industry, Hendrik serves as the Co-Founder of Sage Consulting, where he specializes in assisting dentists in navigating the complex challenges they face in managing their practices!
[01:05] Hendrik’s Career Path: Hendrik discusses his fascinating professional journey.
[12:51] Insights from Experience: Discovering the valuable lessons Hendrik has gained throughout his career.
[15:27] Embracing Change: Exploring the evolving mindset within the dental industry.
[22:41] Adapting to Changing Landscape of Dental Acquisitions: Navigating risks and applying strategic discipline.
[27:25] Entrepreneurship Considerations: Examining the challenges individuals face when contemplating entrepreneurship.
Resourses:
Connect with Hendrik:
LinkedIn: linkedin.com/in/hendrik-lai/
Website: mysagedental.com/
In this episode of the How I Build My Tribe podcast, we are thrilled to have a special guest, Ryan McCostlin, Founder and CEO at Tailwater. As a company dedicated to buying and operating exceptional dental practices, Tailwater is at the forefront of helping dentists create the best careers in dentistry while building long-term wealth. In this insightful conversation, Ryan shares his invaluable experiences, including the challenges and triumphs he encountered throughout his journey, shedding light on the lessons learned and the strategies that have propelled Tailwater to success.
[00:53] From Passion to Partnership: Ryan's journey in dentistry and the present landscape.
[07:43] Scaling Success: Nurturing culture, flexibility, and ownership in dental practice acquisition.
[11:44] Mindful Communication: Be careful about what you say.
[15:46] Cultivating Leadership and Values: Redefining policies in the journey towards a strong culture.
[28:21] Lessons from the Journey: Overcoming obstacles in pursuing the vision.
Connect with Ryan:
LinkedIn: linkedin.com/in/rmccost/
Website: ryanmccostlin.com
Welcome to this episode of How I Build My Tribe podcast featuring Stephanie Shaw and Kailey Popp. In this episode, they share their insights and experiences on a range of topics, including building a positive workplace culture, fostering creativity and camaraderie, and accelerating growth through risk-taking and trust. Tune in to hear their inspiring stories and practical advice for success in the dental industry.
[01:06] Introduction: Two Best Friends, Their Career Journeys, and Their Passion for Learning and Growth
[08:07] Navigating Uncertainty and Scaling Up: A Journey with Humility, Tenacity amidst COVID-19
[09:16] Making Mondays Not Suck: Celebrating People and Core Values in the Workplace
[13:58] Balancing Hustle and Core Values: Creating a Culture of Celebration and Reflection
[16:04] Fostering Creativity: Revolutionary Ways to Enhance Creativity and Productivity in the Workplace
[21:51] Accelerating Growth: How Risk-Taking and Trust Help a Company to Expand
[26:20] Trust and Connection: Building a Culture of Celebration and Hardwork
Resources:
Connect with Stephanie:
LinkedIn: linkedin.com/in/stephanie-sale-3683b55a/
Today, our guest is Sarah Ruberg. She is the CEO and founder of Our Thrive Tribe, a dental marketing company. They are passionate about making a difference for those in dental communities and helping to achieve growth in their practices. Sarah has spent 10 years in dentistry and held positions such as account manager, director of culture and engagement, and project manager. She founded Thrive Tribe as a strategic partner for those who want to nurture dentistry. She joined us today to talk about believing in ourselves, social media content, negativity in social media, and more.
[04.33] The superpower – Starting the conversation, Sarah shares with us why she thinks networking and connecting with people are her superpowers.
[09.22] Believing in people – Sarah shares that her biggest challenge with people is seeing they are unable to recognize how wonderful they are.
[14.04] Posting on social media – We talk about how some people are vulnerable when it comes to posting things about themselves on social media.
[18.58] Negativity – Sarah shares her thoughts on why we should avoid negativity on social media.
[24.22] Using AI – We talk about why authentic, personal, and meaningful content does better than using AI.
[28.42] Strategizing Interactions – We talk about creating a hit list with specific people on social media with whom you want to read their content.
Resources
Connect with Sarah
LinkedIn - linkedin.com/in/sarah-ruberg-0562933/
Website - ourthrivetribe.co/
Today, we are thrilled to have Andrew McMath, an experienced Account Executive at Inside Desk, join us. Andrew has been working with independent and DSO practices to help them scale their business through better revenue cycle management tools. In this episode, Andrew shares his insights on revenue cycle management and how it can help dental practices of all sizes grow and succeed. We are excited to hear from him and learn from his valuable experiences in the field.
[00:23] Andrew's Journey and Inside Desk's Evolution - Andrew shares how he ended up working at Inside Desk. Also, he mentions the early days and present state of Lighthouse 360 and Insight Desk.
[06:24] Leadership and Trends in DSOs - We explore how DSOs focus on increasing practice-level efficiency and same-store growth, and how Inside Desk supports that growth.
[10:25] Client Selection Criteria – Andrew responds to whether Insight Desk has a specific client group they would reject.
[12:12] Technology Enhances Processes - It is vital to have solid processes in place before utilizing technology platforms.
[13:40] The Future of Dental Insurance – We discuss how the dental insurance industry will change over the next three to five years.
[19:04] Key takeaways – Andrew highlights the importance of revenue cycle management and the need for dental groups to clean up their processes before implementing technology. Also, he suggests that empowering team members with the same tools and efficiencies as doctors will drive revenue for the business.
Resources:
Connect with Andrew:
LinkedIn: linkedin.com/in/andrewmcmath1/
In this episode of How I Built My Tribe, we sit down with Dr. George Hariri, Co-founder & CFO of Shared Practices. Shared Practices provides dental practice management services to help dentists build and grow their practices. In this episode, Dr. Hariri shares his inspiring entrepreneurial journey, the challenges he faced, and the valuable lessons he learned. Whether you're an aspiring entrepreneur, a dental professional, or simply curious about the secrets of building a successful business, this episode is not to be missed.
[02:03] From Dental Student to Entrepreneur - Dr. George's experience as an entrepreneur and the most significant lessons he learned.
[23:48] Filtering Factors - What criteria ensure the right individuals are selected as key team members?
[26:29] Outsider Perspective - The significance of adopting an external perspective or mentality in business.
[28:22] Joy and the Journey - It's never fun doing something someone else's way.
[30:29 Fialures – Dr. George discusses the setbacks he encountered during his journey, his strategies for dealing with them, and the valuable insights he gained from these experiences.
Resources:
Connect with Dr. George:
LinkedIn: linkedin.com/in/george-hariri-a004991bb/
Podcast: sharedpractices.com/podcasts/shared-practices
YouTube: youtube.com/channel/UCiy1qp4bK69QsoVPL_9xKMw
In this week's episode of How I Built My Tribe, we have a fantastic guest, Dr. Kartik Antani, the CEO of Bergen Street Dental Management. Based in New Mexico, Dr. Antani and his team have successfully built a Dental Service Organization (DSO) that provides essential services to dental practices. Dr. Kartik, who has years of experience in the dental industry, shares his journey and insights into how he built his tribe and created a thriving business in the world of dentistry throughout today's conversation.
[00:52] Overcoming the Odds - Dr.Kartik's journey and learnings.
[08:27] Managing Partnership Growth - Partners in a business may have different risk tolerance levels. Given these varying risk profiles, it is vital to determine the appropriate pace for business growth.
[12:20] Buying a Practice - Dr.Kartik emphasizes the importance of getting an independent analysis done before making a purchase
[16:20] Core Values - The role of a person's core values in shaping the culture
[20:34] Profitability Mindset - Profitability of the dental profession and the mindset of dentists towards growth.
[25:41] Partner Evolution - How to navigate the changing dynamics of a partnership?
[28:00] Alignment – We cover why alignment is preferable to retention as we explore the essential elements of a successful business partnership.
Resources:
Connect with Dr. Kartik:
LinkedIn: linkedin.com/in/kartikantani/
This week on How I Built my Tribe, we are delighted to have Vincent Crump, CEO and founder of Midline Dental Partners, joining us to talk about the power of tribe builders in the dental industry. As a leading figure in the dental industry, Vincent has witnessed firsthand how these individuals can shape and transform the industry. In this conversation, we explore what it means to be a tribe builder, how they build their tribe and their impact on the industry and events.
[01:52] Background - Vincent's story before becoming a fractional CEO.
[03:01] Business Growth - Vincent emphasizes the importance of a proactive rather than a reactive approach to building a business. Further, he warns against blind outsourcing without first establishing sound internal systems.
[11:11] Cost Control - Importance of expense control in running a profitable dental organization.
[25:10] Obstacles – We cover the difficulties Vincent encountered during his shift to fractional co-working with dental practices and what it was like to launch his own business.
[28:24] Overcoming Anxiety for Goals - How to refocus on the things that truly matter to you, even if they are causing you anxiety.
Resources:
Connect with Vincent:
LinkedIn: linkedin.com/in/vincent-crump-b6438b58/
This week on How I Built my Tribe, we’re joined by two guests, Brad Freeman and Jeremy Moeller. Brad is the founder and CEO of SourceClub, a company that specializes in providing customized sourcing solutions to businesses. Jeremy is the Vice President of Sales & Marketing at SourceClub. SourceClub is a company that aims to revolutionize how dental offices purchase supplies from vendors to reduce costs and allow them to focus more on providing top-notch patient care. In the conversation, they discuss the company's services, what sets it apart from others in the industry, and their experiences building their tribe.
[01:33] SourceClub: What is SourceClub, and how it helps DSOs with their supply procurement needs?
[08:05] Different Funnels - Consulting and non-consulting branches – Why and for whom?
[13:25] Cost–Saving Solution - Consulting services may not be cheap, but they are a cost-saving solution in the long run because they help reduce supply costs.
[17:06] Different - How SourceClub distinguishes itself from other GPOs as a business model?
[25:12] Building the Tribe - Brad explains how they built their tribe and who else was added to the team when they made a pivot to a different solution
[30:03] Biggest Struggles - Brad and Jeremy open up about the most significant obstacles they experienced as their team and product lines expanded and how they overcame them.
Resources:
Connect with Brad & Jeremy:
Brad Freeman: linkedin.com/in/bradfreeman20/
Jeremy Moeller: linkedin.com/in/jeremy-moeller-4a4a4b4/
Website: sourceclub.io/
Vincent Gongola is the guest on this week's episode of the How I Built My Tribe podcast. Vincent is the founder and chief executive officer of Beads Dental. Beads Dental is a dental management firm that focuses on the day-to-day operations of multiple dental practices, emphasizing high-quality dental care and superior customer service. Throughout our conversation today, Vincent imparts valuable insights from his entrepreneurial journey.
[01:11] Vincent's Background – Vincent shares how he got into health care and his leanings that stand out to him, watching husbands and wives tackle this entrepreneur journey.
[06:51] Goals Expanded - Broadening the scope of your company to incorporate other parts of life
[09:38] Hiring - We explore how to determine who to recruit to achieve our goals.
[18:41] Hygiene Program - A explanation of Vincent's company's hygiene program.
[24:10] Customer First – Vincent, who asserts that his customer is his team, offers a wealth of advice gleaned from his experiences as an entrepreneur.
Resources:
Connect with Vincent:
LinkedIn: linkedin.com/in/vincentgongola/
Website: beadsdental.com/
This week’s episode of the How I Built My Tribe podcast features Chris Potrykus, the founder of Keystone Dental Partners, an oral healthcare company. Chirs joined us to talk about balancing relationships, accepting change, figuring out good decisions, Keystone’s monthly study club, and more.
[03.48] Balancing relationships – Starting the conversation, we discuss how Chris goes through the process of figuring things out and how his wife helps him along the way.
[11.34] Accepting change – Sometimes change is scary. It makes us insecure about what’s going to happen. Chris shares how they try to make their team adaptable to a new change as the management.
[15.04] Good or bad decision – We dive into how Chris and his team go through the process of figuring out good ideas and how he guides different teams.
[24.40] Study club – A monthly club for different parts of Chris’s organization. He shares how it builds the connection between them and how it helps them perform at their highest levels.
[35.03] The clear path – Sometimes things get messy in the middle of the process. Not having a clear path doesn’t mean you can’t figure it out. We end the conversation with Chris’s experiences about starting multiple locations in his practice.
Connect with Chris
LinkedIn - linkedin.com/in/chris-potrykus-425619124/
We are joined on this episode of the How I Built My Tribe podcast by Craig Iott, President & CEO of All Solution Consulting. Craig has assisted dozens of people with everything from buying a home to revising their budget, discovering their purpose, finding jobs, changing careers, and coping with marital troubles. He found this vision so compelling that he made it his life's mission to teach others how to develop their emotional well-being, financial success, self-leadership, positive relationships, meaningful work, and a sense of purpose. In today's talk, he imparts insights worth a million dollars that will undoubtedly assist you in transforming yourself.
[00:26] Craig's Passion - Craig's philosophy of happiness, his definition of radical optimism, and his desire to help others develop their businesses and pursue their passions.
[11:30] Human Being. Not a Human Doing - Craig suggests that feeling guilty for not being productive or busy enough is often driven by a desire to be engaged rather than accomplishing anything meaningful.
[16:29] Advice - Focus on what makes money, not the money itself. Focus on the passion that drove you to start your business. Reevaluate why you're growing and make sure it's not just for the sake of growing.
[25:15] Vision - To sustain and communicate a clear vision within an organization, it is necessary to push the vision up through the company rather than relying on it to trickle down from the top.
[31:06] Cost of Saying Yes – We discuss how to help people deal with the risk of taking a chance and putting themselves out there, as well as saying no to opportunities that may seem reasonable but do not align with their vision.
Resources:
Connect with Craig:
LinkedIn: linkedin.com/in/craig-iott/
Website: allsolutions.consulting/
Mentioned in the episode:
The 4 Disciplines of Execution: Achieving Your Wildly Important Goals: goodreads.com/book/show/13260184-the-4-disciplines-of-execution
Dr. Aman Kaur, the Founder and President of Women In DSO, features today's episode of the How I Built My Tribe podcast. As a dentist with extensive financial and business knowledge, Dr. Aman has played a significant role in developing the DSO industry. Dr. Aman continues to serve as an operating member and consultant for the VC and PE groups' DSO portfolios. Throughout today's conversation, she explores the significance of women in DSO within the dental profession.
[00:36] Recap – We reflect on the last year and share our experiences, reflections, and learnings related to Women in DSO.
[10:36] Vulnerability - We should feel at ease, stating, "I am not comfortable answering that question." That's a much better response than saying something that others want to hear but you do not believe.
[13:16] Vision - If what you are is irrelevant, continue to reinvent yourselves. Continue to be relevant and forward-looking.
[15:02] Feedback - We must ultimately accept full responsibility for our decisions. Dr. Aman says that it is essential to prioritize the feedback in our activities.
[16:31] Future Events – Dr. Aman shares the details of this year's events and outlines why you shouldn't miss them.
Resources:
Connect with Dr. Aman:
LinkedIn: linkedin.com/in/dr-aman-k-5971bb171/
Website: womenindso.org/
Allison Norris, Founder and CEO of The Dentele Group, joins us on this week's episode of How I Built My Tribe. The Dentele Group is a specialized nonclinical recruiting firm offering a concierge approach to hiring. Allison's success is ascribed to her modesty and sincerity, and she was just nominated Top Recruiter TM2022. The Dentele Group specializes in placing dental and medical experts in nonclinical roles. During today's talk, she shares the knowledge and experience she gained while working in the dental sector and moving forward in her entrepreneurial career.
[00:56] What do You Want - Why Allison prefers startups and smaller businesses, and how she helps individuals determine what they want to do in their careers?
[07:26] Background – Learn from Allison's foray into entrepreneurship.
[13:29] Identity - We discuss what it takes to not let one's career define their entire identity.
[16:07] Network of People - Allison mentions the types of people that have flourished in their circle of influence. Also she further notes who has helped her to achieve her goals.
[20:06] Learnings - Allison outlines the lessons and experiences she's gained while developing her tribe.
Resources:
Connect with Allison:
LinkedIn: linkedin.com/in/allisonnorris/
Mentioned in the episode:
Vivid Vision: A Remarkable Tool For Aligning Your Business Around a Shared Vision of the Future: amazon.com/Vivid-Vision-Remarkable-Aligning-Business/dp/1544508123
Opportunities always exist, even in the face of adversity. On the other hand, with an optimistic outlook and a thirst for discovery, it is possible to conquer these adversities. Jonathan Moffat, a thriving dental industry professional, is our guest today. He is a speaker, author, industry disruptor, and the principal of Aligned Advisors. During today's conversation, he shares how businesses can create new spaces and opportunities for growth and innovation by taking risks and pushing boundaries.
[02:18] Opportunities and Mindset - The mindset and attitude of an individual greatly influence their success, and they have the choice every day to approach life positively and seek opportunities.
[09:50] Quick Action and Decision Making – Jonathan outlines that it is normal to feel fear and uncertainty sometimes, but it's essential to move past that and focus on finding a plan of action.
[11:56] Adaptation - We explain how adapters will prosper and grow their firm to its maximum potential.
[17:40] Break the Ice - Growth requires taking risks and pushing boundaries, even if it feels awkward or uncomfortable.
[22:35] Be Proactive - In any economy, the key to business success is to be proactive and seize opportunities when they occur.
[28:09] Overcome the Fear - List the fears and put a plan in place. The fear will go down, and the focus will shift to executing the plan.
[33:26] Teamwork - Jonathan advocates for a team-based approach to running a business, where everyone plays a role and contributes to the company's success.
Resources:
Connect with Jonathan:
LinkedIn: linkedin.com/in/jonathanmoffat1/
Website: jonathanmoffat.com/
Karan Nijhawan is the founder of The Expansion Project, a movement dedicated to assisting dentists in designing their dream life while overcoming self-doubt, impostor syndrome, and a sense of not being "good enough." As an Expansive Life Coach, podcaster, and actor, he assists people in creating their ideal life in months rather than years. In today's episode, he reveals vital insights that will assist you in overcoming several obstacles, such as self-doubt, anxiety, and social isolation.
[02:33] Introduction – Karan talks about how he starts his day, evaluates his options and inner critic, and why he prioritizes the process over the final product.
[14:34] Self Talk - What are the best ways to cope with the past and the present?
[21:59] Five Factors – Karan provides some fantastic insights on a number of fronts.
[29:27] Course Correction - What do you desire? What do you believe you should want? What do you think you want but don't know yet if you want it?
[33:48] Change - How you appear to the outside world results from your growth on the inside.
[37:58] Two Important Concepts – We discuss the value of "Thinking time" and the importance of challenging one's beliefs.
Resources:
LinkedIn: linkedin.com/in/karannl/?originalSubdomain=ca
Website: karannijhawan.com/
Mentioned in the episode:
The Road Less Stupid: Advice from the Chairman of the Board: goodreads.com/en/book/show/36653486
This week's episode of the How I Built My Tribe podcast features Dr. Marc Bennet. He is a pediatric dentist with board certification. Dr. Marc obtained his dentistry degree from the University of Medicine and Dentistry of New Jersey and completed two years of Pediatric Dentistry training at the University Hospital. During his residency, he earned a master of science in dentistry. Throughout our talk today, he shares the tremendous wisdom and experience he has garnered on his journey.
[01:04] Background - Dr. Marc recounts his choice of becoming an entrepreneur and his experiences thus far.
[04:42] Superpowers - Discussing superpowers, Mr. Marc reveals what he considers to be his superpower.
[09:07] Listening – Dr. Marc talks about the significance of listening and the methods he employs to better understand his community. Moreover, he outlines how he approaches listening to his partners.
[15:01] Strengths and Weaknesses - What can you do as a team to understand and identify each other's strengths and shortcomings, and how can you use that in decision-making and moving forward?
[17:50] Numerous Learnings - We talk about dealing with leadership responsibilities, dealing with peer pressure when making objectives, persevering through adversity, and gauging success in various contexts.
Resources:
Connect with Dr. Marc:
Website: adelbergpediatricdental.com/marc-bennet-dmd-ms/
LinkedIn: linkedin.com/in/marc-bennet
Ken Kaufman, President & CFO of Nuvia Dental Implant Center and Author of Financial Secrets to Grow Dental Organizations, features the How I Built My Tribe podcast this week. Since 2004, Ken has held the positions of CFO and President/CFO at high-growth companies supported by venture capital and private equity, where he contributed to 3-10x growth. Throughout today's conversation, he reveals the extraordinary insights and experiences he gained along his journey.
[01:36] Ken's Journey – Ken discusses his background and the lessons he's learned along the way.
[08:52] Communication - If we continue to under-communicate and attempt to accomplish more, everything will come apart.
[17:29] Time at CDP - Ken mentions the most significant and intriguing lessons he has learned in his present position and his time at CDP.
[35:58] Learnings – Ken's thoughts and learnings about building a new tribe.
[47:04] Advice – Ken shares some words of wisdom for someone who is trying to grow their own tribe.
Resources:
Connect with Ken:
LinkedIn: linkedin.com/in/kennethkaufman/
Mentioned in the episode:
DEO's Financial Secrets to Grow Dental Organizations: The 9 Required Clarity Tools: goodreads.com/book/show/63891819-deo-s-financial-secrets-to-grow-dental-organizations
In this episode, we discuss the final segment of the project management series. We have explored the technical steps of product management thus far. As usual, Revolutionary Tribes' Director of Operations, Steven Williams, joins us for this episode to talk extensively about how everyone possesses unique superpowers and the benefits of having a diverse set of superpowers within an organization.
[02:15] Introduction – How project management is the instrument that enables diverse superpowers to collaborate.
[07:43] PM's Role – Steven responds to whether he believes it is the project manager's responsibility to be aware of and able to harness people's superpowers.
[08:17] The Balance - How should standardization and customization be balanced?
[12:25] Project's Superpowers - What are the essential superpowers a project must possess?
[20:47] PM's Superpowers – Steven mentions what makes a good project manager and how we know when to hire one.
Resources:
Connect with Steven:
LinkedIn: linkedin.com/in/steven-williams-b1158421/
This week's episode of the How I Built My Tribe podcast features Steven Williams of revolutionary tribes to continue the series of discussions on project management. He currently serves as the Director of Operations for Revolutionary Tribes. By tailoring resources and training for each member of a dental organization's management team, he helps the businesses expand. In this episode, he discusses the steps that follow during the completion of the Beta, the point at which all of the promised deliverables have been built.
[00:26] Recap - Steven reviews the topics covered in the preceding ones.
[03:37] Beta - Defining Beta, outlining its significance, and other principles contributing to Beta's success.
[11:15] Main Principles - Steven elaborates on three main principal of Beta
[19:00] Finish Line - How do you when the Beta is done?
[24:30] Impelmet and Repeat – The next step after Beta
[27:48] Person In charge - Does the project manager do the training, or is it someone else?
[32:39] The Summery – Steven briefly summarizes the main points made thus far.
Resources:
Connect with Steven:
LinkedIn: linkedin.com/in/steven-williams-b1158421/
This week's episode of the How I Built My Tribe podcast spotlights a discussion with Steven Williams, director of operations of Revolutionary Tribes. Today, we will continue our conversation with him about project management by focusing on how to construct the deliverables. We discussed ideation, prioritization, idea analysis, and plan development in previous episodes. In today's episode, Steven mentions various essential aspects that must be taken into account when building deliverables.
[01:35] Mindset Shift - Steven describes how the mindset of a project manager changes during the deliverables phase and the tools that can be used to accommodate this change.
[12:57] Task Force – A task force is made up of all the stakeholders and specialists involved in the task.
[16:21] Communicate Updates – Steven highlights the need to keep many people informed about the latest developments and information regarding the project.
[20:02] Identifying and Solving Misalignment - If something isn't going as planned with your project, you should make an effort to figure out why.
[25:10] Turn back - Is there a time you should step back to the previous stages and analyze problems?
[27:31] Upcoming – Steven shares what should be the next step after building the deliverables
Resources:
Connect with Steven:
LinkedIn: linkedin.com/in/steven-williams-b1158421/
This week's How I Built My Tribe podcast episode features an interview with Revolutionary Tribes' Director of Operations, Steven Williams. Steven rejoins us as we continue our project management discussion. So far, we have covered ideation and prioritization, followed by an analysis of the idea to determine its success criteria, and today we'll move on to the planning stage. During today's episode, Steven goes over a variety of essential aspects that should be considered when developing a plan for a project.
[02:17] Project Management – Steps of the project management process include ideation to prioritization, an idea analysis to clarify what it entails in terms of success criteria, creating the plan, and constructing the deliverables.
[04:17] Create a Plan - Essentially, creating a plan entails creating a task list.
[12:03] Reassess The Timeline – Steven explains why having estimated start and end dates and tracking them with actual ones are beneficial.
[15:51] Getting Feedback - A plan will be flawed without communicating with others involved in the project or task. Therefore, receiving this feedback is crucial.
[19:58] Roadblocks – We discuss the difficulties that arise while formulating a plan and how to overcome them.
[27:57] Recap – Reviewing the previous stages of the project management process, Steven also lists the obstacles encountered in those stages.
Resources:
Connect with Steven:
LinkedIn: linkedin.com/in/steven-williams-b1158421/
On this week's episode of How I Built My Tribe podcast, we have a conversation with Steven Williams, the Director of Operations at Revolutionary Tribes. He assists dental organizations in scaling up their operations by providing them with individualized tools and instruction for their whole leadership team. During today's episode, he discusses revenue and offers suggestions on how to boost revenue in your company.
[03:36] Revenue - Revenue has diverse meanings for many individuals. Steven describes revenue in general and specifically for a dentistry office by stating those above.
[07:01] Buckets to Consider – Steven shares how to identify the factors we should examine and analyze to increase revenue when we're not meeting our revenue goals.
[10:25] Look at Data - Starting step to increase your revenue!
[13:26] Revenue Formula – Examining the past and present variables and where you want to go creates the road to the desired revenue.
[15:26] Uncontrollable Events - There may be things you cannot control when you focus on the large revenue formula, but there is always something you can do to influence the outcome.
Connect with Steven:
LinkedIn: linkedin.com/in/steven-williams-b1158421/
In this week's episode of the How I Built My Tribe podcast, we talk to Steven Williams, Director of Operations at Revolutionary Tribes. He assists dental firms in scaling their operations by providing them with tailored tools and leadership coaching for their whole management teams. In the episode that airs today, he sheds some light on the topic of project management and the function that it plays in the field of dentistry.
[05:32] Symptoms – Steven describes the reasons behind the importance of project management in every business while also providing examples of the issues that could occur in the absence of proper project management.
[10:28] Right Fit - How do you tell if the person you've chosen to handle the project is the proper one for the job?
[12:45] Platform - Who creates the project management platform? ; Who implements it? ; How does it appear?
[16:21] Project Management Model in Dental – Steven demonstrates what project management is by providing instances of how several principles would apply to the dental sector.
[21:35] Steps to Follow – We explore what we can do to ensure the effectiveness of the analytical process and how to classify and organize ideas.
Connect with Steven:
LinkedIn: linkedin.com/in/steven-williams-b1158421/
Dr. Trent Redfearn, owner of Fit to Smile Dental in Highlands Ranch, is the guest on this week's episode of the How I Built My Tribe podcast. In 2008, Dr. Trent obtained his Doctor of Dental Surgery from the University of Missouri in Kansas City. In the same year, he launched his own dental practice, which he named Fit to Smile Dental, and gradually built it up to its current state. In today's conversation, Dr. Trent takes us along on his trip as he builds his tribe and discusses what he has learned and experienced along the way.
[26:40] The Journey – Dr. Trent unveils the insights and wisdom gleaned as he built his tribe.
[30:33] Celebrate – Dr. Trent elaborates on his concept of "enjoying the journey" by discussing the gap and game mentality.
[33:30] Team – Dr. Trent discusses his team engagement, highlighting the significance of appreciating the core values, the need to be coached, and the impact of creating growth platforms.
[45:20] What Next – Dr. Trent opens up and explains his aspirations when asked about his perspective on the future.
[48:57] Acquisitions – Dr. Trent covers the development of a culture in a newly acquired business, drawing on his experience in acquisitions.
Resources:
Connect with Dr. Trent:
Website: fittosmile.com/highlands-ranch/
LinkedIn: linkedin.com/in/trent-redfearn-70954b24/
Mentioned in the episode:
Traction: Get a Grip on Your Business: goodreads.com/book/show/18886376-raction?from_search=true&from_srp=true&qid=loqy6ZjPub&rank=1
Dr. Trent Redfearn, owner of Fit to Smile Dental in Highlands Ranch, is the guest on this week's episode of the How I Built My Tribe podcast. In 2008, Dr. Trent obtained his Doctor of Dental Surgery from the University of Missouri in Kansas City. In the same year, he launched his own dental practice, which he named Fit to Smile Dental, and gradually built it up to its current state. In today's conversation, Dr. Trent takes us along on his trip as he builds his tribe and discusses what he has learned and experienced along the way.
[26:40] The Journey – Dr. Trent unveils the insights and wisdom gleaned as he built his tribe.
[30:33] Celebrate – Dr. Trent elaborates on his concept of "enjoying the journey" by discussing the gap and game mentality.
[33:30] Team – Dr. Trent discusses his team engagement, highlighting the significance of appreciating the core values, the need to be coached, and the impact of creating growth platforms.
[45:20] What Next – Dr. Trent opens up and explains his aspirations when asked about his perspective on the future.
[48:57] Acquisitions – Dr. Trent covers the development of a culture in a newly acquired business, drawing on his experience in acquisitions.
Resources:
Connect with Dr. Trent:
Website: fittosmile.com/highlands-ranch/
LinkedIn: linkedin.com/in/trent-redfearn-70954b24/
Mentioned in the episode:
Traction: Get a Grip on Your Business: goodreads.com/book/show/18886376-raction?from_search=true&from_srp=true&qid=loqy6ZjPub&rank=1
This week's How I Built My Tribe podcast features an interview with Dr. Emily Letran. Dr. Emily is a serial entrepreneur, the CEO of many dental clinics, and a private coach to a large number of professionals. In addition, she is a Kolbe Certified Consultant. Dr. Emily assists busy business owners and entrepreneurs in increasing their net income, reducing stress, regaining time from work, and living happier, more productive lives. In this episode, she describes her entrepreneurial trajectory and the life lessons that have shaped her.
[03:17] Dr. Emily's Journey - Dr. Emily shares her inspirational life narrative, covering her engagement in dentistry and her path from dental school graduation to establishing her coaching practice.
[20:12] First Hire - Dr. Emily recounts her first hiring experience.
[25:27] Transition – Dr. Emily explains why and how she decided to switch to consulting.
[28:29] The Intrinsic Qualities – Dr. Emily opens up about the Kolbe Index results that characterize her, detailing the team that helped her succeed and the innate abilities and traits that paved the way for her success.
[34:04] Core Values – Dr. Emily outlines some of the tenets she firmly upholds in her life and considers essential.
[39:02] No.1 Advice - Dr. Emily imparts her most valuable advice to anyone embarking on an entrepreneurial adventure.
Resources:
Connect with Dr. Emily:
LinkedIn: linkedin.com/in/coachemilyletran/
Website: dremilyletran.com/
This week's How I Built My Tribe podcast features an interview with Dr. Emily Letran. Dr. Emily is a serial entrepreneur, the CEO of many dental clinics, and a private coach to a large number of professionals. In addition, she is a Kolbe Certified Consultant. Dr. Emily assists busy business owners and entrepreneurs in increasing their net income, reducing stress, regaining time from work, and living happier, more productive lives. In this episode, she describes her entrepreneurial trajectory and the life lessons that have shaped her.
[03:17] Dr. Emily's Journey - Dr. Emily shares her inspirational life narrative, covering her engagement in dentistry and her path from dental school graduation to establishing her coaching practice.
[20:12] First Hire - Dr. Emily recounts her first hiring experience.
[25:27] Transition – Dr. Emily explains why and how she decided to switch to consulting.
[28:29] The Intrinsic Qualities – Dr. Emily opens up about the Kolbe Index results that characterize her, detailing the team that helped her succeed and the innate abilities and traits that paved the way for her success.
[34:04] Core Values – Dr. Emily outlines some of the tenets she firmly upholds in her life and considers essential.
[39:02] No.1 Advice - Dr. Emily imparts her most valuable advice to anyone embarking on an entrepreneurial adventure.
Resources:
Connect with Dr. Emily:
LinkedIn: linkedin.com/in/coachemilyletran/
Website: dremilyletran.com/
In this week's episode of the How I Built my Tribe podcast, we speak with Dr. Len Tau, General Manager of Dental Vertical at BirdEye, dentist in Northeast Philly, speaker, consultant, podcaster and author. Dr. Len is passionate about assisting practices in optimizing their online reputation, marketing, and social media strategies. With 4.9 stars out of over 1,600 evaluations for his own dentistry business, he teaches tactics he personally employs to expand his practice. In today's conversation, Dr. Len shares his entrepreneurial career and the lessons and experiences he gained along the road.
[18:05] Journey – Dr. Len describes his journey by detailing his beginnings and progress as he explores different entrepreneurial avenues.
[28:12] Time Management – Dr. Len gives his opinion on the significance of effective time management in his life.
[32:03] Setting Goals – Dr. Len shares about his 10-year plan in which he began establishing goals for himself as a child. He further mentions how he admires giving people the impetus or clarity they need to achieve their goals.
[37:51] Relationships – Dr. Len discusses his connections in his life while highlighting the support he gets from his wife.
[42:16] The Steps – Dr. Len explains how to find the guts to move out of the comfort zone and try something new.
Resources:
Connect with Dr. Len Tau:
LinkedIn: linkedin.com/in/drlentau/
Website: drlentau.com/
In this week's episode of the How I Built my Tribe podcast, we speak with Dr. Len Tau, General Manager of Dental Vertical at BirdEye, dentist in Northeast Philly, speaker, consultant, podcaster and author. Dr. Len is passionate about assisting practices in optimizing their online reputation, marketing, and social media strategies. With 4.9 stars out of over 1,600 evaluations for his own dentistry business, he teaches tactics he personally employs to expand his practice. In today's conversation, Dr. Len shares his entrepreneurial career and the lessons and experiences he gained along the road.
[18:05] Journey – Dr. Len describes his journey by detailing his beginnings and progress as he explores different entrepreneurial avenues.
[28:12] Time Management – Dr. Len gives his opinion on the significance of effective time management in his life.
[32:03] Setting Goals – Dr. Len shares about his 10-year plan in which he began establishing goals for himself as a child. He further mentions how he admires giving people the impetus or clarity they need to achieve their goals.
[37:51] Relationships – Dr. Len discusses his connections in his life while highlighting the support he gets from his wife.
[42:16] The Steps – Dr. Len explains how to find the guts to move out of the comfort zone and try something new.
Resources:
Connect with Dr. Len Tau:
LinkedIn: linkedin.com/in/drlentau/
Website: drlentau.com/
This week on How I Built My Tribe, we’re having a conversation with Anne Duffy, the chief executive officer of Dental Entrepreneur Media, in this week's episode of the How I Built My Tribe podcast. Dental Entrepreneur is the informative center that gives dental entrepreneurs a place to discuss their ideas, innovations, successes, and failures by telling their own stories in a unique and honest way. Throughout the discussion, Anne shares the priceless insights and experiences she has gained throughout her path as an entrepreneur.
[01:31] Journey – Anne describes her exciting path to date, including her early roots, formative experiences, and eventual foray into business ownership.
[12:18] First Hire - Anne talks about making her first hiring and growing her team after buying the company she had previously worked for.
[15:19] Strengths – Anne emphasizes the significance of living with strengths and doing things that align with them by discussing the influence of StrengthsFinder on her life.
[25:27] Upcoming Work – Anne shares goals and the details of the upcoming fourth annual retreat, which will take place in November.
[29:48] No. One Advice - Anne outlines the most important piece of guidance that she would provide to a person with difficulty with their entrepreneurial path.
Resources:
Connect with Anne:
LinkedIn: linkedin.com/in/anne-duffy-b421882/
Website: dentalentrepreneur.com/
This week on How I Built My Tribe, we’re having a conversation with Anne Duffy, the chief executive officer of Dental Entrepreneur Media, in this week's episode of the How I Built My Tribe podcast. Dental Entrepreneur is the informative center that gives dental entrepreneurs a place to discuss their ideas, innovations, successes, and failures by telling their own stories in a unique and honest way. Throughout the discussion, Anne shares the priceless insights and experiences she has gained throughout her path as an entrepreneur.
[01:31] Journey – Anne describes her exciting path to date, including her early roots, formative experiences, and eventual foray into business ownership.
[12:18] First Hire - Anne talks about making her first hiring and growing her team after buying the company she had previously worked for.
[15:19] Strengths – Anne emphasizes the significance of living with strengths and doing things that align with them by discussing the influence of StrengthsFinder on her life.
[25:27] Upcoming Work – Anne shares goals and the details of the upcoming fourth annual retreat, which will take place in November.
[29:48] No. One Advice - Anne outlines the most important piece of guidance that she would provide to a person with difficulty with their entrepreneurial path.
Resources:
Connect with Anne:
LinkedIn: linkedin.com/in/anne-duffy-b421882/
Website: dentalentrepreneur.com/
In this week's episode of How I Built My Tribe, we speak with Rob Fletcher, Vice President of Operations and Lean Expert at Bayshore Dental Studio. Bayshore Dental Studio is among the top seven percent of dental laboratories in the United States. Throughout the conversation, Rob provides precious insights regarding change management and how dentistry may expand by examining other industries.
[00:31] Background - Rob recounts his story and describes how he became involved in Dentistry.
[06:47] Differences - Rob, who has been applying what he learned in the automotive industry to the dental industry for the past five or six years, outlines a few lessons that the automotive sector could teach the dental industry.
[08:27] Long Term vs. Short Term - Rob explains how he would differentiate between long-term investments with eventual ROI and short-term investments. Also, he further discusses whether the distinction is exclusive to manufacturing or dentistry.
[10:53] Constraints – Rob states that he considers ineffective unstructured problem-solving to be the most significant waste in the dental industry at present.
[13:43] Identify the Problem – As the first phase of effectively organized problem solving, Rob demonstrates how he delves down to comprehend the problem and achieves consensus on it.
[16:34] Change – Rob presents his perspective on change and its relationship to entrepreneurship.
[21:15] Cultural Shift – Rob lists a few elements for successfully implementing the change.
Resources:
Connect with Rob:
LinkedIn: linkedin.com/in/robfletcherleancoach/
Website: bayshoredentalstudio.com
This week on How I Built My Tribe, we have a riveting conversation with Sabastian Huynh, the owner of The Leader Within (Consultant). Throughout today's discussion, he provides several mind-blowing insights regarding success, vulnerability, connectivity, assessment and self-labeling, and the influence and significance of co-creating experience.
[00:59] Background - Sabastian shares his background, detailing what he does and what led him to dentistry.
[04:52] Success – Sabastian provides a fascinating description of what he considers to be the path to success and how to strengthen human connectivity.
[17:18] Pattern Interruption – Sabastian demonstrates how unfortunate occurrences in our lives can be categorized as pattern disruptions. In addition, he discusses his perspective on suicide and notes that the breadcrumbs of suicide are often overlooked.
[22:38] Vulnerability – Sabastian provides a mind-blowing explanation of his thoughts on vulnerability and connectedness. Moreover, he broadly discusses the influence and significance of co-creating experiences.
[42:53] Assessments - Sabastian describes his perspective on assessments and the impact of labeling ourselves based on the outcomes of these assessments.
Resources:
Connect with Sabastian:
LinkedIn: linkedin.com/in/sabastian-huynh-4a86b87/
This week on How I Built My Tribe, we’re joined by Daniel Zimmon and Sooji Park from Natscent Inc. Daniel and Sooji are partners of Natscent Inc, a firm that helps businesses improve their customer experience by harnessing the power of scent. Throughout today's discussion, Daniel and Sooji elaborate on how to use ambient scenting to create better environments and experiences for organizations and the people they interact with.
[05:58] The work - Suzan describes how their work bridges the gap between the retail, dental, and healthcare industries.
[07:33] Brand – Daniel and Suzan talk about the impact of culture and the correlation between the brand and culture.
[14:04] Culture – Suzan describes how she initiates the process of constructing her tribe's culture.
[16:54] Partnership – Daniel and Suzan reflect on their journey together.
[27:20] Takeaways – Daniel explains the most important lessons he has learned on his entrepreneurial journey thus far.
[41:05] Advice – Daniel and Suzan share the advice they would provide to someone attempting to expand their support base.
Resources:
Connect with Daniel & Sooji:
Website: www.natscent.com
LinkedIn:
linkedin.com/in/daniel-zimmon-natscent
linkedin.com/in/sooji-park-027493191
This week on Grow Money Business, we have another distinguished guest: Rick Dennen. Rick is Chief Corporate Banking Officer at First Financial Bank and the founder of Oak Street Funding. Having evaluated hundreds of business deals over his decades-long career, Rick has lots of knowledge and experience in venture capital. In today’s episode, we dive into what business owners should keep in mind when funding their business ventures with debt or equity.
[02:49] Rick’s Story - We start the discussion with a brief look at Rick’s career, how he started Oak Street Funding, its acquisition by First Financial, and Rick’s role in the company after the acquisition.
[07:52] Working with Banks – Back in the early 2000s, when Rick started his firm, banks were reluctant to lend to service-based businesses even though they had positive cashflows. We dive into the reasons behind this behavior and how things have changed after two decades.
[11:35] Recent Market Shifts – Rick shares his thoughts on how the M&A market is responding to the recent changes in the economy.
[15:28] Debt vs. Equity – Rick dives into what business owners need to consider when deciding between taking on debt and looking for an equity partner.
[21:29] Lessons for Businesses – Rick shares some of the key takeaways from his long career about funding and the growth of a business.
[24:48] Evaluating Businesses – How Rick approaches evaluating a new business idea and the metrics used for measuring performance.
[27:15] Business & Parenting – Rick is the father of three children in their early 20s. We talk about how they are involved in business and why Rick approaches business-related conversations with his children.
[34:48] What’s Next for Rick – We talk about Rick’s area of focus and future plans for his new role at the bank.
Resources
Connect with Rick
LinkedIn: linkedin.com/in/rick-dennen-721b363
Website:
www.oakstreetfunding.com
www.firstfranchisecapital.com
www.bankatfirst.com
In this week’s episode of How I Built My Tribe, we are having a fascinating conversation with Shawn Johnson, the CEO, and director of Referral Raven, a digital advertising agency that specialized in dental practices. Throughout the conversation, we dive deep into how referral raven got started, the processes of communication inside the agency, their current status, what it is to be a beginner in something that you are passionate about, how to face your fears, and more.
[01.52] How it started- Shawn talks about how they started the digital advertising agency 12 years ago and the motive behind focusing on the dental industry.
[03.35] Referral Software- Shawn shares the journey to build referral software with his brother almost three years ago and its present status.
[08.07] Communication- Shawn dives into the process of communicating with programmers and how you have to learn subtleties of communication styles each year.
[11.19] Being a Beginner- Shawn shares his thought on being a beginner and the motive behind moving forward because he believes that life is a series of failures until you get it right.
[17.13] Brotherly Love- Shawn dives deep into the relationship that he has with his brother, how they developed everything together from the beginning and how fortunate to have each other’s back at all times.
[26.44] Next Phase- Shawn describes expanding nationwide as their next phase, along with the challenges that may come with it and how they are preparing to overcome the challenges.
[29.00] Communication Tools- Kinds of software that they use to communicate between the team members.
[34.04] Fight Your Fears- According to Shawn, focusing on the next thing, the next problem, instead of the bigger goals that you have in mind is the easiest way to overcome the fears. You have to have a bigger picture but focus on the next step you need to take.
Resources:
Connect with Shawn
https://www.linkedin.com/in/shawn-johnson-951bb7245/
This week's How I Built My Tribe episode features Neil Zemba, the founder and CEO of Rise DDS. Rise DDS is comprised of current and previous practice owners, marketers, data scientists, doctors, and high-impact visionaries who aim to maximize the productivity and growth of our dental customers by combining cutting-edge technologies with proven solutions. In today's episode, Neil shares the trajectory of his entrepreneurial path and the lessons he learned along the way.
[01:42] Neil's Journey – Sharing his entrepreneurship journey, Neil explains how he entered the dental field.
[15:57] Right Individual - Neil lists the type of persons with whom he would like to "lock arms" and enjoy entrepreneurial independence.
[19:02] The Shift – Neil recalls the time when he decided to pivot and make the investment to start a separate marketing department.
[25:25] Evolution - Neil describes the evolution and growth of his business and his relationships with his business partners.
[31:31] Partners – Neil further discusses his partners' contributions to his entrepreneurial career to this point.
[37:14] Learnings – Neil reveals several pieces of advice that he would give to an entrepreneur based on his learnings.
Resources:
Connect with Neil:
LinkedIn: linkedin.com/in/zemba/
In this week’s episode of How I Built My Tribe, we continue our discussion about the upcoming “Lead at Every Level” workshop with Jodi Evans, Founder and CEO of Revolutionary Tribes. In our previous episode about the workshop, we focused on how to lead ourselves. And this week, we’re taking a deep dive into how to lead with peers, how to align with peers, how to build frameworks for better results, better communication and conflict handling, and more.
[00:41] Commitment to the Team – The realization that you may not have chosen your team, but you chose to be on the team is the first of the five key ideas Jodi shares today about leading with peers.
[03:20] Alignment – Jodi shares with us why aligning with your peers in the executive can get your organization more momentum.
[05:08] Intentions – We talk about how executive teams can define their intentions as a tribe through strategic planning and how it’ll benefit the organization.
[06:19] Knowing Who Owns What – One of the most crucial conversations an executive team can have is about who owns and who’s responsible for what aspects of the organization. Jodi shares with us how to approach that conversation.
[11:20] Communication for Conflict – Conflict and differences of opinion are natural occurrences in any organization. We dive into how to create a framework that allows teams to have difficult conversations smoothly.
[15:40] Relying on Results – Jodi shares her thoughts on how aligning with results and relying on results shape an organization.
Resources
Connect with Melissa and Jodi:
LinkedIn: linkedin.com/in/melissa-hall-b0909865/
LinkedIn: linkedin.com/in/jodi-evans-089297100/
Mentioned in the episode:
Two-Day Executive Dental Leadership Intensive to Accelerate NEXT LEVEL growth for YOU and YOUR TRIBE: leaders.dental
Lead at Every Level – You
revtribes.libsyn.com/lead-at-every-level-you
This week's How I Built My Tribe podcast welcomes Jonathan Moffat, Co-Founder of DDS Strategies Group. DDS Strategies Group is unique in the market because its team of professionals is solely committed to assisting customers in achieving professional success. Jonathan joins today's episode to share his brilliant ideas on working with people, building a team, and expanding a business while sharing the lessons he has learned along the road.
[00:23] Background – Jonathan recounts his journey up to this point, detailing his path into the dental field.
[04:30] Finance – Jonathan expresses his thoughts on why it is hard to talk about finances.
[07:05] Culture – Jonathan believes in embracing individuals where they are, understanding their goals and where they want to go, and then assisting them in constructing a path to reach their desired destination. Mentioning that, he explains why he chose to establish his culture in that manner.
[12:12] Services – Jonathan outlines how they assist clients.
[17:03] The Team – Jonathan highlights various concerns regarding the team-building procedure while mentioning the lessons he's learned along his journey.
[31:00] Delegation - Jonathan shares the advice he would give to individuals attempting to expand their firm.
Resources:
Connect with Jonathan:
LinkedIn: linkedin.com/in/jonathanmoffat1/
In this episode, we explore the upcoming "Lead at Every Level" workshop with Jodi Evans, Founder, and CEO of Revolutionary Tribes. Through the workshop, we try to assist participants in comprehending the various facets of leadership and provide them with the means to realize their vision. In today's podcast, Jodi outlines the four self-leadership principles applicable at all levels, one of the workshop's primary teaching points. Nevertheless, the workshop will cover significantly more than these four foundations. We are conducting a comprehensive study of your intentions, communication, and action plan during the workshop!
[00:37] Motivation - To acquire a wealth of information about leadership or to go further into it, we must look beyond the dental profession at present. Noting that Jodi explains the purpose of the workshop.
[02:42] Who You Are, Not What You Do - By drawing on her own experiences and discussing the lessons she has learned from them, Jodi demonstrates that leadership is not about completing a series of tasks on a list and that it is about who we are rather than what we do.
[09:20] Personal Life and Professional Life - Jodi strongly stresses that, in the end, our personal lives are the best sign of the type of leaders we are most likely to develop into in the long run.
[10:54] Your Why Needs to be About You – Jodi broadly discusses why our "Why" should be about us and not someone else. She argues that the "why" must be about us for it to be closer to the truth, providing examples from her own life.
[15:05] Polarizing Beliefs are the Key to Your Freedom – Jodi explains that polarizing beliefs are the key to our freedom, emphasizing how the stuff we believe to be highly negative or positive traps us. She further describes how placing so much emphasis on things stops us from achieving our intended destination.
[20:23] Focus on Strength and Acknowledge Weakness – Jodi elaborates on why and how we should focus on our strengths and admit our weaknesses, noting that we are trained to challenge ourselves in a highly counterproductive way.
Resources:
Connect with Melissa and Jodi:
LinkedIn: linkedin.com/in/melissa-hall-b0909865/
LinkedIn: linkedin.com/in/jodi-evans-089297100/
Mentioned in the episode:
Two-Day Executive Dental Leadership Intensive to Accelerate NEXT LEVEL growth for YOU and YOUR TRIBE: leaders.dental
Dr. Kathryn Alderman, CEO and founder of Progressive Practice Solutions and Nebraska Family Dentistry DSO group, features this week on the How I Built My Tribe podcast. Dr. Kathryn Alderman is a published author in the dental sector and has shared her knowledge of dentistry worldwide over the past decade. Locally, her colleagues regarded her as one of the best dentists in Lincoln. She joins today's episode of the How I Built My Tribe podcast to express her incredible insights on working with people and growing a business while sharing the lessons she has learned along the way.
[01:38] Dr. Kathryn's Story - Dr. Kathryn describes how she became interested in dentistry and what her first move was in the field of medicine.
[05:14] First Hire - Dr. Kathryn recalls the first employee she hired and how supportive she was of the practice's success as she shares her experience of entering the dental industry.
[15:42] HR - Dr. Kathryn points out the things an HR professional would do to help her advance her vision and the strengths they bring to the table that gives her momentum as a founder.
[19:36] Empower – Dr. Kathryn outlines how she allows the talent of others to manifest in her organization.
[22:06] Control – Dr. Kathryn explains articulating the transition from clinical procedures to leadership as one of her most significant learnings.
[27:01] Culture – Dr. Kathryn highlights the remarkable company culture she cultivates.
[31:28] Influencing Without Authority – Dr. Kathryn emphasizes the significance of learning to exert influence without authority.
Resources:
Connect with Dr. Kathryn:
LinkedIn: linkedin.com/in/progressivepracticesolutions/
Mentioned in the episode:
Scale: Seven Proven Principles to Grow Your Business and Get Your Life Back: goodreads.com/en/book/show/18693659-scale
This week on How I Built My Tribe, we're joined by Dr. Beatriz De La Roche, Pediatric Dentist and the CEO of Tender Care Pediatric Dentistry. She has been a pediatric and adolescent dentistry leader for over 22 years, and her innovative approach has altered how children experience dentistry. Dr. Beatriz's career has been shaped by her three passions: children, dentistry, and art. She joins today's episode of the How I Built My Tribe podcast to discuss the lessons she has learned from encountering numerous ups and downs throughout her life.
[01:29] Who am I – Dr. Beatriz discusses her remarkable and powerful journey, imparting incredibly inspirational messages.
[16:59] Vision - Dr. Beatriz describes the vision she lives by and the work she has done so far to realize it.
[21:07] Risk - Dr. Beatriz explains the risks she had to take to become herself and do what she does.
[27:32] Team – Dr. Beatriz mentions the types of individuals she engages in building her tribe of support around her.
[34:53] Humility – Dr. Beatriz provides her perspective on humility. Moreover, she outlines how she implements it in her daily life.
Resources:
Connect with Dr. Beatriz:
LinkedIn: linkedin.com/in/beatriz-de-la-roche-9b4a6115/
This week's episode of How I Built My Tribe is joined by Dr. Loren Israelsen and Brad Nelson. Dr. Loren is the Founder and CEO of Positive Impact Dental Alliance, and Brad is the Chief Operations Officer. Positive Impact Dental Alliance aims to positively influence dentistry by uniquely guiding the industry and ensuring the result is a field that prioritizes excellent healthcare and values doctors' competence. In today's conversation, Dr. Loren and Brad recount the memories and lessons they learned along the way, building their tribe.
[01:33] Background - Dr. Loren describes his beginnings in dentistry. Furthermore, Brad and Dr. Loren share how they began working together.
[13:13] Vision Sharing – Dr. Loren and Brad discuss their perspectives on goal sharing.
[21:54] Team Building - Brad and Dr. Loren mention how they built their team.
[23:47] Culture – Dr. Loren and Brad outline how they have developed their company's culture.
[34:55] Hard Decisions – Dr. Loren recounts some of the tough choices they had to make to preserve their culture.
[38:10] Core Principle - Dr. Loren and Brad express what they consider to be the foundation to continue moving towards their goal by advancing the organization.
[44:28] Advice – Dr. Loren and Brad share the advice they would provide to someone attempting to build a tribe, supporting their entrepreneurial endeavors.
Resources:
Connect with Dr. Loren and Brad:
LinkedIn: linkedin.com/in/lorenisraelsendds/
LinkedIn: linkedin.com/in/altusmomentum/
Website: positiveimpactdental.org
Santosh Patel joins us on this week's edition of How I Built My Tribe. He is the co-founder and president of Complete Specialty Solutions. Complete Specialty Solutions provides general dentist offices with in-house traveling specialty solutions through a combination of clinical, business, and operational assistance that is offered as an integrated and turnkey solution. In today's discussion, He outlines what it takes to build a tribe and other experiences and insights he gained on his journey.
[02:50] Background – Sharing his journey so far, Santosh shares how he stumbled into the healthcare industry. Also, he speaks about his company, Complete specialty solution, and what motivated him to launch it.
[12:25] Partners – Santosh mentions his partners and the shared core principles facilitating their alignment of work.
[17:19] Lessons – Sharing an exciting story, Santosh describes one of their most formative learning experiences.
[32:21] Motivation – Santosh describes the factors that helped him overcome the obstacles.
[35:04] Advice – Santosh guides those attempting to develop a tribe of individuals around them.
[42:17] Upcoming work – Santosh mentions the service they provide through Complete Specialty Solutions.
Resources:
Connect with Santhosh:
LinkedIn: linkedin.com/in/santosh-patel-8849a013/
Website: completespecialty.com
This week's episode of the How I Built My Tribe podcast features Dr. Anas Athar. He is the Regionals Director of Orthodontics for Smile Brands Inc and the Oral and Maxillofacial Radiologist for BeamReaders. Also, he is the only orthodontist and oral and maxillofacial radiologist in Texas with dual training! Throughout today's conversation, Dr. Anas discusses how his desire to aid others brought him to where he is now.
[00:55] Dr. Anas's Story – Dr. Anas begins the talk by explaining how he got into dentistry. He also discusses the business model he is attempting to develop.
[11:45] Business Model - Dr. Anas shares how his business model affects him. Moreover, he explains the culture they maintain within their firm
[15:00] Vision - Dr. Anas describes his expansive view of what your firm represents and where he intends to lead it.
[18:16] Advice – Dr. Anas gives guidance to individuals following in his footsteps and entrepreneurs searching outside the box for ways to assist the community as he has.
[20:48] Technology – Dr. Anas discusses the mental shifts he had to make to leverage technology to expand his business and how he uses technology in his work.
Resources:
Connect with Dr. Anas:
LinkedIn: linkedin.com/in/anas-Anas-1390454/
Dr. Andrew Tibbitts joins today's episode of the How I Built My Tribe podcast. Dr. Andrew is the owner of Andrew Tibbitts DDS and Associates. He has been practicing in Southern California for more than seven years. Also, he is the proud owner of Legacy Dental Offices in Menifee, Temecula, Fallbrook, and Vista, California. In today's discussion, he shares how he dealt with employee termination while explaining how he has grown his firm up to this point.
[00:24 Team Building – Sharing his journey to becoming a dentist, Dr. Andrew recounts his experience with team building and employee dismissal.
[10:04] Parameters – Dr. Andrew outlines the qualifications he seeks in a candidate for employment.
[11:39] First Hire – Mentioning that his first hire still continues to work for him, Dr. Andrew describes how he helped her become the leader she is today.
[15:09] Second Practice – Dr. Andrew recounts how he expanded his firm by increasing the number of dental practices.
[23:03] Advice – Dr. Andrew provides sage advice to people hoping to build their tribes.
Resources:
Connect with Andrew:
Website: mymurrietadentist.com
LinkedIn: linkedin.com/in/andrew-tibbitts-ab248865/
Dr. David Janash, aka DJ, is the Founder and CEO of Underbite Dental Management, a dental management organization in New York City. The company's transparent, dentist-centric strategy provides practices of all sizes with centralized growth tools and services. DJ joins today's episode of the How I Built My Tribe podcast to share the millions of dollars worth of knowledge and enlightening insights he gained while building his tribe.
[00.40] DJ's Story – DJ shares his path to becoming a dentist and the moment he decided to expand his tribe beyond direct patient care.
[11.06] First Hire – Mentioning his first hire, DJ recalls the people that have helped him along the way.
[14:19] Team – We discuss the significance of allowing your team to grow alongside you. DJ also points out how he uses conferences to empower his tribe and enable his team to choose their path.
[25:18] Rules of Engagement – DJ reveals the hard and fast rule he has implemented with his tribe and values most as a CEO.
[28:32] Culture – DJ shows how he maintains the culture and mindset within his organization.
[32:07] Advice – DJ imparts the wisdom he would give to others attempting to follow in his footsteps.
Resources:
Connect with DJ:
LinkedIn: linkedin.com/in/david-janash-62347a23/
Dr. Brett Wells joins us on this week's episode of How I Built My Tribe. He is a seasoned entrepreneur, having established a four-office dentistry practice and conceptualized and founded DentalHQ. In today's discussion, he recounts his path in developing his tribe, which began with the question, "How to get 150 million uninsured people on an affordable oral health plan?".
[00:56] Background – Dr.Brett describes his journey, including how he decided to devote his entire career to the dental industry.
[12:46] First Hire – Dr.Brett talks about his first hire when he opened his dentistry office and what he learned from them.
[19:38] Management – While describing his organization's operations, Dr. Brett outlines how he divides his time and attention to successfully manage and overcome restrictions.
[22:46] Ideal Tribe – Dr. Brett identifies the ideal people he needs to reach his goals.
[24:58] Leadership – Sharing our perspectives on leadership, we examine why people believe they must involve aggressively to get things done.
[29:07] Core Values – Dr. Brett elaborates further on the core values that he admires.
[31:08] Checklist – Mentioning how he utilizes checklists in his work, Dr. Brett points out how effective they are for onboarding, training, and assisting individuals in understanding expectations.
[34:17] Advice – Dr. Brett offers guidance to those who aspire to follow in his footsteps.
[38:17] New Adventure – Dr. Brett discusses the work that he is engaged in at the moment.
Resources:
Connect with Dr. Brett:
Website: dentalhq.com
LinkedIn: linkedin.com/in/brett-wells-1441a8139/
Mentioned in the Episode
Freedom! 4 steps to reduce insurance dependence
dentaleconomics.com/money/article/14223153/freedom-4-steps-to-reduce-insurance-dependence
Alejandro Gutierrez, Medical Tourism Specialist and Chief Operating Officer of Sani Dental Group is featured on this week’s How I Built My Tribe podcast. Sani Dental Group is the market leader in Mexico’s top destination for medical tourism and one of the most influential companies in the country’s medical tourism industry. Alejandro has worked with Sani Dental Group since 2012, initially as Chief Marketing Officer and then as Chief Operating Officer. He has worked with various commercial and public organizations to build strategies and growth plans for the medical tourism industry. Also, Alejandro has guided the company through the MTA’s “International Patient Services Certification” process. Alejandro dives deep into numerous insightful facts that he gathered along his way throughout today’s conversation.
[00:43] Alejandro’s Journey – Alejandro shares how he became involved in the healthcare profession and dental tourism.
[12:34] Dental Tourism – Alejandro explains dental tourism in general and what he does in his business.
[17:41] Patient Experience – Alejandro describes how he plans out the patient experience and how that process has evolved.
[25:57] Team – Alejandro covers the type of leaders required to ensure the operation’s success due to its complexity.
[34:09] Organizational Structure – Alejandro outlines his organization’s structure.
[37:46] First Hire – Alejandro mentions his first hire and their connection with each other.
[47:55] Advice- Alejandro offers advice to individuals on how to expand their team and shares some words of wisdom he has gained over the years.
Recourses:
Connect with Alejandro:
LinkedIn: linkedin.com/in/gtzalejandro/
This week on How I Built My Tribe, we’re joined by Dr. Wendy Lewis. A native of Puckett, MS, Dr. Wendy Lewis a cum laude graduate of Mississippi College and a graduate of the University of Mississippi School of Dentistry. Upon graduation from dental school, Dr. Lewis began her career as a practice owner and dentist at The Winning Smile Dental Group in Brandon, MS. Along with her business partners, she is proud to say that the practice has grown to five locations in the Metro area with seven practicing dentists doing everything from check-ups and cleanings to orthodontics and high-tech cosmetic restorations. In today's interview, Dr. Wendy discusses her journey thus far, sharing her knowledge and expertise in building a tribe.
[00:36] Dr. Wendy's Journey – Dr. Wendy recounts her path to where she is now, beginning with her childhood experiences.
[07:46] Building the Team – Dr. Wendy discusses how she selected the proper people for her team in the first round and enhanced communication amongst team members.
[13:59] Key Rules- Dr. Wendy outlines what she believes to be the most critical set of standards to follow in her work.
[16:59] Lessons – Dr. Wendy recalls one of the most important lessons she's learned thus far on her journey.
[19:24] First Hire - Dr. Wendy describes the type of individual she hired first and learned lessons from her first outside employment.
[29:24] Another Advice - Dr. Wendy advises listeners on how to scale their businesses in light of her experiences and lessons learned.
Connect with Dr. Windy:
LinkedIn: linkedin.com/in/wendy-lewis-99a59a11b/
Website: thewinningsmile.com
This week on How I Built My Tribe, we're having an enlightening talk with Dr. Aman Kaur. Dr. Aman Kaur is the founder and president of WinDSO and the CEO of AiM Dental Alliance. As a skilled dentist with extensive financial and commercial knowledge, Dr. Kaur has been instrumental in expanding the DSO industry over the years, expanding access to treatment through suitable compliance processes and industry-wide standard of care measurements. Throughout the podcast, we discuss how her tribe originated and evolved.
[00:39] Dr. Kaur's Story – Starting the podcast, Dr. Kaur recounts how she ended up in the dental field and her journey from being a doctor to forming Women in DSO.
[08:09] Initial Board Members – Dr. Kaur discusses some of the core persons she approached at the start of her venture, searching for first board members.
[12:21] Tribe Building - Dr. Kaur outlines how tribe building occurs within herself and the other women at DSO.
[21:40] Rules of Engagement – With an insightful explanation, Dr. Kaur shares several significant rules of engagement.
[23:57] Benefits of DSO – Dr. Kaur explains the benefits of DSOs to numerous parties by highlighting the services they provide as organizations.
Resources:
Connect with Dr. Kaur:
LinkedIn: linkedin.com/in/dr-aman-k-5971bb171/
Website: womenindso.org
This week on How I Built My Tribe, we’re having a fascinating conversation with Dr. Tim Richardson, founder & Pediatric Dentist at Acorn Dentistry for Kids. Acron Dentistry is a tribe that’s built focusing on identifying the true potential of their staff and nurturing them to grow professionally. Throughout the episode, we dive into how Tim’s tribe was started and evolved, the leadership philosophy of the organization, how leaders can connect better with their tribes, and more.
[00:35] Tim’s Story – Tim and his tribe are about to start their 6th clinic. We start the conversation with Tim’s story of starting the first clinic to building a tribe of six clinics.
[04:10] Development – We dive into what it took for Tim and the team to develop their startup into a successful and stable clinical practice.
[11:45] Empowering the Tribe – The measures Tim’s organization has been taking to empower their staff and develop their careers and the changes they’ve been seeing as a result of this.
[17:00] Difficult Situations – Tim shares his thoughts on the mindset shift he had to make in order to deal with people with different ambitions, goals, and personalities.
[21:24] Leadership – Tim dives into some of the ways he connects with his team and understand them better in order to drive the team in the right direction.
[26:24] Turnover – We’re typically used to look at employee turnover as a negative trait of an organization. We talk about how, in some cases, turnover can happen as a result of the leadership getting clear about the right fit for an organization rather than problematic HR practices.
[34:13] Advice for Newcomers – Tim shares his advice and lessons he learnt throughout his career that people who want to build their own tribe should keep in mind.
Resources:
Connect with Dr. Tim Richardson
LinkedIn: linkedin.com/in/tim-richardson-84180b37/
Website: acorndentistryforkids.com
Gary Bird, founder, and CEO of SMC National, joins today's episode of How I Built My Tribe. SMC is a marketing organization that helps dental groups and DSOs build their patient base steadily and predictably. Gary is a pioneer in developing a new marketing and recruiting approach that places a premium on accountability, focus, and real-time data analysis to deliver predictable, stand-out outcomes. Throughout today's podcast, Gary shares the knowledge and experience he gained on his journey.
[00:15] Gary's Story – Sharing his story thus far, Gary explains how he became involved in the dental field.
[07:47] First Hire – Gary recalls his first hire and how he went about finding them.
[09:25] Mistakes - Often, the most difficult things teach us the most. Gary discusses various occasions in which things did not go as planned, how he recovered, and what he learned as a result.
[13.51] Pivoting Moment - Gary describes the moment he switched gears and decided to enjoy dismantling silos, teaching others how to collaborate, and assisting them.
[21.40] Advice – Emphasizing the significance of the company culture, Gary delivers his advice to anyone looking to scale up and build their business.
[25:03] Team – The importance of the customer in the success of a firm cannot be overstated. Similarly, the contribution from the team is crucial. Gary discusses his thoughts on the importance of focusing on the team.
[29:23] Rule of Thumb - Gary explains the one rule of engagement that he follows when interacting with his tribe.
Resources:
Connect with Gary:
Website: thegarybird.com
LinkedIn: linkedin.com/in/gary-bird-30344b1a6/
Dr. Datta Malyavantham, a highly skilled dental implant surgeon and aesthetic dentist in the Northern Virginia and Washington, D.C, metro areas, joins this week's How I Built My Tribe episode. Dr. Datta has been named the Top Cosmetic Dentist in Northern Virginia magazine for the last four years by his peers. Moreover, he has received significant training and experience in cosmetic, implant, and therapeutic procedures throughout his clinical practice for two decades. Throughout today's episode, Dr. Datta offers his experience and skills gained along the journey, addressing numerous elements of it.
[00:14] Dr. Datta's Story – Dr. Datta recounts his journey thus far, highlighting several memorable and crucial incidents and experiences.
[15:55] Team Building – Dr. Datta discusses how he recruits his team members and how he empowers his team.
[19:11] Hard Knocks - There can be many trials and errors along any entrepreneurial journey. Dr. Datta discusses various lessons he has acquired via adversity.
[24:06] Hiring – Dr. Datta mentions the critical question he considers while recruiting someone.
[26:12] Advice – With over two decades of experience, Dr. Datta offers advice to someone else attempting the same course as him.
[27:44] Get a Coach - Dr. Datta discusses what he has acquired from his coaching experience.
Resources:
Connect with Dr. Datta:
LinkedIn: linkedin.com/in/drdatta2003/
Website: ridgetopdental.com
This week on How I Built My Tribe, we’re joined by Dr. Marc Adelberg, and Dr. Adam Postel from Adelberg Montalvan Pediatric Dental. The practice was founded by Dr. Adelberg and over the years it has grown into a successful venture spread over five locations. Throughout the episode, we dive into the journey of building this tribe, hiring and building partnerships, how the team collaborate to utilize ideas from the team, lessons for growth, and more
[01:20] The Journey – We start the conversation with a brief look at how our two guests got into the healthcare profession and their journeys thus far.
[04:40] The Tribe – What lead our guests to the decision to start their own practice and what they learnt through that experience.
[09:00] The First Hire – Dr. Marc talks about the first person he hired for the practice and what consideration went into selecting the right person.
[13:00] Partnership – Dr. Marc and Dr. Adam share their thoughts on how their partnership was formed.
[15:40] Ideas & Opinions – We asked our guests how they collaborate and work with people who have different opinions and how they resolve issues smoothly.
[19:20] Culture – Dr. Marc shares with us how his practice maintains a healthy workspace culture and how their culture has evolved over the years.
[26:10] Growth – Our guests share some key concepts that helped them grow their practice and advice for those who aspire to start their own medical practice.
Resources
Connect with Dr. Marc
linkedin.com/in/marc-adelberg-53b35818
Connect with Dr. Adam
adelbergpediatricdental.com/adam-postel-dmd/
Adelberg Montalvan Pediatric Dental and Orthodontics
www.adelbergpediatricdental.com
The New York Times - A Dentist’s Office Disguised as an Undersea Playground
nytimes.com/2017/12/09/business/a-dentists-office-undersea-playground.html
This week on How I Built My Tribe, we’re joined by two amazing guests. Teresa Williams, the Chief Operations Officer and Jenna Richardson, Director – Revenue Cycle, joins us today to share the journey of building their tribe. Throughout the episode, we dive into their story, how they identify people’s superpowers and use them to create a better environment for everyone involved, lessons they learnt from working together, how they nurture the culture of the organisation, tactics for attracting new talent, and more.
[00:40] Building the Tribe - Teresa shares her thoughts on how the business was developed and some of the learnings from that experience.
[06:00] Working Together – Jenna and Teresa talk about what they learnt about each other while working together and how they collaborated to build the business.
[09:40] Amplifying Superpowers – How to identify the unique superpowers of team members and create an environment where their abilities benefit the team as well as patients.
[14:40] Resolving Issues – We dive into some tactics for leaders to address issues within an organisation and have hard conversations while being empathetic towards one another.
[18:54] Culture – How the background of the members in an organisation inspire the culture of that tribe and the unique way Dental Express identifies the traits of people that represent the core values of the tribe.
[23:20] The Executive Tribe – Teresa and Jenna share their thoughts on how the executive team of their tribe communicate, understand each other, work together, and grow together.
[28:18] Finding Talent – Why some businesses are struggling to attract new talent and how Dental Express tackles this challenge of attracting new talent and training them.
[35:02] Emotions – Some of the tactics to deal with emotions like anger and frustration in the workplace.
Resources:
Connect with Teresa
LinkedIn: linkedin.com/in/teresa-williams-m-l-s-4bb62136
Connect with Jenna
LinkedIn: linkedin.com/in/jenna-richardson-61943b155
Dental Express - San Diego:
www.thedentalexpress.com
Dr. Marc Faber, CEO of Edge Dental Management, joins us on today's episode of How I Built My Tribe to share his expertise and experience in the healthcare field. He is responsible for the vision and expansion of Edge Dental Management, a multi-location dental organization with centralized support services. Throughout the podcast, he discusses his journey of starting his practice at a small scale and building his tribe thus far and the key insights he has gleaned along the way.
Dr Lori Noga founded Tranquility Dental Wellness Center in 2012 where she set out to break the
mold of how dentistry has traditionally been done. Her concept of “Experience Affordable
Luxury” began with a vision to take the fear out of dentistry by removing barriers patients see
and feel by offering a luxurious, spa-like atmosphere and a team of amazing employees who
deliver a five star experience every time.
On a daily basis, Dr Noga loves to find opportunities for growth in any situation and works hard
to inspire those around her to feel safe in doing the same. We are excited to share her vision on this podcast!
Michael Bonanno is CEO of Dental Virtual Support Solutions (DentalVSS) With over two decades of executive leadership experience, Michael has a passion for turning dental practices into exceedingly high performers and is committed to increasing the value of dental practices from within. He has co-owned numerous dental offices and provides doctors with the tools and support they need to achieve their goals. Michael's energetic approach to life has made him a successful entrepreneur, speaker and friend. We are so excited to have him on our podcast and treasure his metaphors to help us grow our business.
Dr. Watson graduated from the Univ. of Kentucky as a Doctor of Medicine in Dentistry (DMD), Dr. Watson owned and operated multiple dental clinics where he treated thousands of delighted patients. Then, after successfully selling his practices a few years ago, Dr. Watson set out on a mission to help improve access to oral healthcare in America. From his journey to fulfill that mission, Kare Mobile was born. Little did he know at the time that his dream of democratizing smiles in America would not only blossom into the most affordable, convenient, patient-centric business model in dentistry, but also attract some of the industry’s top providers and professionals including Ivan Davis, his CTO who joins us as we talk about this amazing new way of concierge dental services.
Dr. Beyramian is the CEO of Westwind Integrated Health in Phoenix, Arizona. Westwind Dental Group was started in 2002 and grew to include 9 practices that now includes primary care medicine since 2017. Today Maryam talks to us about how she was able to grow her business while making sure that her family was cared for. She also speaks to some of her hiring experiences through her years in building her practice. Listen as she retells some of the exciting stories as she navigated a lot of new adventures in the industry.
Dr. Eric Layton, owner and CEO of Trident Dental in South Carolina speaks to us today on how he built his company and his tribe.
Dr. Layton, a native of Kinston, North Carolina, graduated Magna Cum Laude from North Carolina State University with a degree in Civil Engineering. While working fulltime for a global construction firm, he earned a Masters in Business Administration from East Carolina University. Dr. Layton graduated with honors from the College of Dental Medicine at the Medical University of South Carolina and immediately entered private practice at Trident General Dentistry. Although he changed careers from engineering to dentistry, Dr. Layton is “still building bridges.”
Now that you are fully out of the clinical side, you find yourself leading a new group of people, the managers. Here we talk about the mindset needed for that role as well as some tactical ways to help your new role as you fill the executive seat.
Tune in to see how the next steps of getting out of the chair and moving into a more leadership role will present. We talk about the vision, the mindset, and the practice of being partly in the chair and partly out.
There are 4 stages of clinical contribution. Here we talk about the first stage and what it takes to be successful there, and how to grow if you are ready to move out of the chair.
What does it take to move your company from 7 to 8 figures and beyond? Today we talk about the paradigm shifts that you can implement right now in your company so that you will be ready for growth NOW!
This Tribe Talent is where we get clear about how to tell if we are winning in our business. We will discuss what that looks like, how to get there and what to do if we need course correction.
Part 2 of the Alignment Triangle. Here we talk about implementing the strategies into profits, projects and people.
The alignment triangle was put together to focus communication around what is happening in the company. The alignment comes when the organization understands where the company is headed.
This is the second in the series about hero vs. facilitator. This podcast goes into the way you as a leader can not only grow your company, but grow your leaders! This facilitator mindset will leave you feeling enthusiastic about your and your teams growth and will lead your team to feel empowered and trusted. You will be amazed at how this mindset shift will lead your organization to win on an even bigger scale.
See the difference in being a hero to your team and a facilitator. The hero can begin as a great motivator and create big wins initially to your team. If left in that role, there are some things that might not be in the best interest to the long game of your team. Learn what to look for in this mindset and how to get out of it fast.
Are you struggling with the implementation of the growth in your business? Find out what this hire can do for your team! This hire will be the biggest shift from innovation through creating and building and into the implementation down the line.
Do you want to see that your team can align just by understanding their Kolbe results? Maybe you are wanting to celebrate diversity in your tribe. Join this podcast and hear how both can be attained.
Have you ever felt as though there are way too many things you are not good at while finding the strengths you do have? And what do you do with that? This podcast is going to bring things into perspective. We will talk about working with not only your own weaknesses, but also those weaknesses of your team. Weaknesses are just “strengths out of balance”
Here is a strategy for finding genius in your team:
Assess - See - Advocate-Connect.
Learn how we can follow these simple steps to finding our genius and promoting others' genius.
Jodi Evans explains why who not how is so important to building our business tribe as well as in our personal life.
Jodi Evans tells us how she came to know how tribes could show up in her life while she navigates a new way of living.
Here Jodi Evans tells the story about how she came to know what she knows. A very candid and vulnerable conversation on how adversity has a way of teaching you many things.