Negotiators Podcast: Recent Episodes
Derek Arden - negotiatons
- Welcome to the AI Frontier 🤖
Derek kicks off this week’s Monday Night Live with a bold question — are we truly ready for the AI era?
Joining him is Graham Jones, the renowned Internet Psychologist and author, who dives deep into how artificial intelligence is reshaping our professional and personal worlds. Together, they unpack what’s real, what’s hype, and what’s coming next — all in classic Monday Night Live style: sharp, insightful, and full of energy.
- Will White-Collar Jobs Disappear by 2027? 💼One of the night’s most powerful moments comes early: Graham warns that millions of white-collar jobs could vanish or radically transform by 2027.
But it’s not all doom and gloom — it’s a wake-up call to reinvent how we work, learn, and lead. Derek presses Graham for practical advice on how professionals can stay valuable in an AI-dominated economy.
- When AI Becomes a Team Member 🤝Forget seeing AI as just a tool — Graham explains how some systems are already functioning as team members.
These “agentic AIs” can analyse documents, make recommendations, even draft policies. Derek asks the burning question: Are we ready to manage machines as colleagues?
- Hallucinations, Accuracy & The AI Race 🧠Not all AI tools are created equal.
Graham breaks down why some models “hallucinate” — inventing false facts — and why others are becoming far more reliable. The conversation turns to which models currently lead the pack and why accuracy is the new currency in AI. Derek reminds the audience: “If you wouldn’t rely on it in court, don’t rely on it in business.”
- Teaching AI to Think (or at Least Act Like It) 🧩In a fascinating segment, Graham shares how he built a custom GPT that mimics a real CTO’s thought process to help students learn through simulated dialogue.
It’s part education, part innovation, and a glimpse into the next wave of interactive learning. Derek challenges: If we can model human expertise this well — what does it mean for training, mentorship, and coaching?
- The Rise of Domain-Specific AI ⚙️General AI is giving way to specialist systems — finely tuned for law, medicine, or education.
Graham predicts this focus will drive the next decade of progress. These niche tools are faster to train, safer to use, and more immediately useful. Derek sums it up perfectly: “In the future, we won’t just talk about AI — we’ll talk about which AI.”
- The Hardware Revolution: NPUs & Ultra Speed ⚡Behind every AI leap is a hardware revolution.
Graham introduces Neural Processing Units (NPUs) — chips designed specifically for AI workloads. These are the future of computing, enabling massive power with less energy. Derek jokes: “By next Christmas, your laptop might be the slow one in the room!”
- AI + EQ: Can Machines Really Feel? ❤️Can a machine show empathy?
Surprisingly, yes. Graham reveals research showing that people often rate AI-driven chatbots as more empathetic than humans. The duo debate whether emotional intelligence can be programmed — and what that means for therapists, teachers, and negotiators.
- Education vs. Innovation: The Speed Gap 🎓Universities are struggling to keep up with the pace of change.
Graham warns that traditional degrees may soon be outdated before students even graduate. Derek adds, “Lifelong learning isn’t optional anymore — it’s the new currency of success.” The takeaway: adapt, upskill, and stay curious.
- Tools YOU Can Use, Right Now 🔧The episode closes with practical steps anyone can take today.
From integrating AI tools into small businesses to personal productivity hacks, Derek and Graham offer a roadmap to getting started safely and effectively. No hype — just smart, actionable insights.
🔥 Key Takeaways AI is not a spectator sport — participation is survival. * Autonomous agents are the next workplace revolution. * Domain-specific AI will dominate the next decade. * Empathy and ethics are becoming central to tech design. * Education must reinvent itself* — or fade away.
✅ Join the ConversationDid something in tonight’s chat make you think differently about AI and the future?
Drop your thoughts and experiences in the comments — we want to hear from you!
If you’re a leader, learner, or innovator, Monday Night Live is where your ideas meet inspiration.
📅 Join us next Monday — same time, new insights, and another guest w
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“Nature Leadership & Wellbeing: The Power of the Outdoors”
Tonight’s guest on Monday Night Live (MNL) is our good friend David Skinner 🌟.
David has just returned from an intense week as a senior volunteer trainer at the Leadership Trust in Ross-on-Wye, where he’s been guiding leaders through their demanding executive development programme. 14 hours a day of coaching, supporting, and stretching people to reach their leadership potential – and then straight back to MNL to share his insights with us! 💪
But that’s not all. David is also a passionate advocate for the healing power of nature 🍃. Recently, David has been volunteering with A Dose of Nature, a charity dedicated to helping people improve wellbeing by reconnecting with the natural world.
🌱 Nature: More Than Just “Fresh Air”David reminds us that while nature isn’t a medicine (if you’re unwell, you should always see a doctor), research shows time and time again that spending time outdoors can have measurable benefits for:
- 🧠 Mental focus & memory
- 💚 Stress reduction
- 💤 Sleep quality
- 🛡️ Immune resilience
And far from being “woo woo,” this is solid, evidence-based science with powerful implications for our daily lives.
👀 Seeing Green – Why Colour MattersDavid shared fascinating studies that show the colour green has real physiological effects:
- Children surrounded by green spaces at school performed better in memory and attention tests.
- Patients recovering from surgery healed faster and needed fewer painkillers if they had a view of trees.
- Students working in classrooms with windows facing nature recovered from stress quicker than those staring at walls.
Takeaway: Surround yourself with greenery 🌳 – it literally boosts brainpower and speeds up recovery.
👂 The Sounds of NatureFrom the rustle of leaves to birdsong and running water, the research is clear:
- 🌊 Water sounds increase feelings of wellbeing.
- 🐦 Birdsong reduces pain, stress, and anxiety.
David highlighted that when we’re out walking with headphones on, we often miss these natural benefits. Perhaps it’s time to unplug, tune into the sounds around us, and let nature do its work.
👃 Smell & The Science of ForestsUnlike sight and sound, smell goes deeper – compounds we inhale actually enter our bloodstream. 🌲
- Pine forests release “pinenes,” linked to lower heart rates and reduced inflammation.
- Lavender improves sleep quality.
- Rosemary boosts alertness (great for night-shift workers).
- Citrus scents show anti-inflammatory effects for respiratory health.
Next time you’re in a pine forest after rain, breathe deeply – it’s good for you! 🍋🌿
🚶 Walking, Attention & Mental ClarityA University of Michigan study showed students performed 20% better on tests after walking in a park compared to a city street.
Why? Because nature helps restore attention. Instead of constant stimulation from phones, traffic, or screens, natural settings give our minds space to relax, reset, and recharge.
🌍 Getting Dirty – The Microbiome ConnectionIt turns out dirt isn’t just dirt. The microbes we’re exposed to in soil can strengthen our immune systems.
- Kids playing in forest soil developed healthier immune responses compared to sterile environments.
- Gardening without gloves (within reason!) can diversify the microbiome and support long-term health. 🌾
Message: Don’t fear a little mud – it’s part of nature’s gift.
✨ Practical Tips You Can Try TodayDavid’s closing message was inspiringly simple:
- 🌳 Walk in green spaces 3+ times per week (at least 20 minutes each time).
- 📵 Switch off your phone & ditch the headphones outdoors.
- 🌸 Add lavender to your bedroom for better sleep.
- 🪴 Keep real plants indoors – they make a difference.
- 🌿 Don’t be afraid to get your hands dirty in the garden.
👏 A Big Thank You to David SkinnerThis was another brilliantly researched and eye-opening session on Monday Night Live. David combined science, stories, and practical wisdom to show us how reconnecting with nature can transform our wellbeing, performance, and resilience.
🚴 It’s no surprise David is often found cycling across the South Downs or the Scottish Highlands – living proof of the benefits of nature in action.
📬 If you’d like to connect with David, you can reach him via LinkedIn or through Derek.
👉 Don’t forget to subscribe and join us for future episodes of Monday Night Live with Derek Arden – where brilliant guests bring insights that matter.nding us of the power of connection, kindness, and confidence. 🌟
📺 MONDAY NIGHT LIVE – WHERE IDEAS COME TO LIFE
Hosted by Derek Arden | Negotiation Expert | Speaker | Connectorotiation Expert | Speaker | Connector
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🌟 Monday Night Live with Derek Arden – Special Guest: Tracy Hooper! 🌟
Welcome to Monday Night Live! I’m Derek Arden, and tonight we had the absolute pleasure of hosting the wonderful Tracy Hooper – best-selling author of The Now Hello and founder of The Confidence Project. Tracy joined us live from Portland, Oregon, sharing travel tales, life lessons, and confidence-boosting tips – all sprinkled with fun, laughter, and inspiration.
✈️ From Portland to the Thames – A Journey Full of SurprisesTracy began by sharing the excitement of traveling from the U.S. to London with her husband Henry and daughter Margaret. After a delayed flight, she arrived determined to make a great first impression – wrinkle-free outfit, bright lipstick, big smile… because, as Tracy says:
“You never get a second chance to make a first impression!”
Our in-person meet-up? A memorable boat ride on the River Thames, stories over pints in a centuries-old pub, and sightseeing across historic London.
🏰 Tower Bridge, History, and Hilarious Mix-UpsWe laughed about the Americans who thought they bought Tower Bridge but ended up with London Bridge – which now sits in Arizona! Being in person meant spontaneous stories, real laughter, and unforgettable moments.
💼 The Confidence Project – Lessons for Life and WorkTracy explained how confidence is a skill anyone can learn – whether at work, traveling, or simply chatting with strangers. Some of her key lessons:
- 🚶♀️ Low-Level Labs: Practice conversations in safe, everyday settings – like with cabbies or in queues.
- 💬 Use magic words to keep conversations flowing: What? How? Tell me more…
- ✨ Drop weak phrases like I just… or Sorry, but… and speak with purpose.
🎩 Hats, History, and Hyde Park AdventuresFrom Hyde Park hat shopping 🏞️ to visiting the Victory Services Club – founded in 1918 for returning soldiers – Tracy shared how travel connects people across generations, especially when sprinkled with courtesy and kindness.
🏟️ Arsenal Football and Serendipitous MomentsOne highlight? Margaret scoring a last-minute ticket to an Arsenal game thanks to a chance conversation on the boat ride. That’s the magic of meeting people in real life – opportunities appear when you least expect them! ⚽
🚇 Courtesy Is Contagious – Lessons from London TransportOn the Tube, signs read “Someone may need this seat more.” And Londoners lived up to it – offering seats with kindness. Tracy reminded us:
“Confidence is contagious… but so is courtesy.”
🏰 Castles, Culture, and the Titanic in IrelandTracy’s travels continued to Ireland – weddings in castles 💒, the moving Titanic Museum in Belfast, and even tiny Rathlin Island with just 110 residents! Each stop offered history, heart, and humor.
🌿 Kew Gardens and Science for the FutureAt Kew Gardens, it wasn’t just about beautiful plants – but also groundbreaking research on climate change and medicine. Travel isn’t only about seeing the past; it’s about learning the future. 🌍
🗣️ Words to Lose, Words to UseTracy shared her famous “Words to Lose” tips – swapping weak, filler words for strong, confident language. And yes, we Brits say “sorry” far too much! 😅
🤝 Final Takeaway: Gather in Person!Tracy’s #1 tip for 2026 and beyond?
“Meet people in person whenever you can. Have coffee. Share stories. Connect.”
Because real conversations create real memories.
🙏 A Huge Thank You to Tracy Hooper!From confidence tips to travel tales, this episode had it all – history, humor, and heart. Thank you, Tracy, for reminding us of the power of connection, kindness, and confidence. 🌟AS COME TO LIFE
Hosted by Derek Arden | Negotiation Expert | Speaker | Connector
- https://derekarden.co.uk
- https://negotiationexpert.co NEW
- https://negotiatorspodcast.com
- https://www.linkedin.com/in/negotiatingexpert/
Welcome to Monday Night Live
🎥 – Monday Night Live
A Grand Reunion of Old Friends & New Ideas!
Hello everybody! I’m Derek Arden, and welcome to another engaging episode of Monday Night Live – the place where ideas spark, friendships deepen, and knowledge flows freely. After a refreshing summer break, we’re back with a powerful RESTART. This week, we gathered some of our long-standing MNL friends to reflect, recharge, and share what they’ve been up to over the summer. 🌞🌍
From festivals to forest bathing, from TikTok experiments to hiking across Europe – this session is full of energy, insight, and inspiration!
🔄 Summer REBOOTS, RECHARGES & REFLECTIONS 🔄“What did YOU do with your two months?”
We asked our special guests to reflect on their summer break – not just what they did, but what they learned and how their experiences could benefit us all.
🚤 Derek’s Summer AdventuresDerek kicked us off with tales of crossing the Atlantic (almost), sipping pints in historic pubs older than America 🇺🇸🍻, and witnessing the Arctic Circle magic aboard a Norwegian coastal boat. Oh, and yes – he’s on TikTok now! 🎥 #DerekOnTikTok
🇺🇸 Tracy’s Touching Return to LondonFive years after Monday Night Live launched, Tracy made her long-awaited return to London – the first time since 2006 after her recovery from breast cancer. She brought beautiful energy, shared the joy of visiting the Natural History Museum with her son, and left us all looking forward to her deeper dive next week. 🦕💙
🎪 John’s Swanage Festival TriumphJohn Baker brought us behind the scenes of his incredibly successful dance festival in Swanage. With 63 performers and over 70 volunteers, it was a masterclass in community spirit, branding, and handling tents in gale-force winds! 🕺💃🌬️
🥾 Tony’s Epic Camino TrekTony updated us from Albania with tales of hiking through France’s medieval trails. After receiving his Albanian residency 🇦🇱, he set off on one of the toughest 11-day hikes he’s ever done. Wildfires paused his Spanish trek, but we’re hoping for a full photo tour from Tony this winter! 🔥🌲
🔥 Hawaii Wildfires & ResilienceFrom paradise to protest – our Hawaiian guest shared powerful stories of returning to a home covered in ash after wildfires. Amidst the clean-up and environmental activism, they reminded us that rebuilding is as much about spirit as it is about structure. 🌺🧹
🧘♀️ Carol’s Healing & Ancient WisdomBroadcasting all the way from Inverness, Carol shared her journey to Turkey, her visit to the ancient city of Ephesus, and the launch of her online “library of healing”. With a blend of physics, meditation, and natural energy, Carol continues to inspire those seeking balance in today’s chaotic world. 🏛️🌿📚
🎓 Mike’s Education Update – 7,000 Students StrongMike joined from Dorchester, fresh into the school term, managing 7,000 students and 700 teachers. With new government reforms coming, his insights into education’s evolving landscape were enlightening. 🎒📘
🚉 Mary’s Heritage Railway ReflectionsOriginal MNL member Mary brought us stories from the tracks – volunteering on heritage railways and recognizing the unsung heroes who quietly keep things running behind the scenes. A beautiful metaphor for leadership and collaboration. 🚂🛤️
📊 Nigel’s New Role in Equality ResearchNigel has taken on a major project across emergency services and prisons in the UK – managing a £11.3M research project and championing silent voices through digital platforms like Miro. His passion for inclusion and trauma-informed approaches is truly groundbreaking. 🚓📋🧠
💡 Powerful TakeawaysFrom TikTok wisdom to healing forests, from festival tents to French negotiations – this episode proves that Monday Night Live is more than just a Zoom call. It’s a global community of lifelong learners committed to growth, generosity, and sharing wisdom.
🎉 THANK YOU for 5 Amazing Years!This week’s reunion reminded us how far Monday Night Live has come – and how much further we can go. THANK YOU for being part of the journey. 🙏🌍 Whether you’re new or you’ve been with us since 2020, there’s always a seat for you at our virtual table.
💬 Like, comment, and subscribe if you’re inspired by real people doing extraordinary things.
📆 Join us next week for an exclusive session with Tracy as she unpacks more powerful insights and life lessons.
📺 MONDAY NIGHT LIVE – WHERE IDEAS COME TO LIFE
Hosted by Derek Arden | Negotiation Expert | Speaker | Connector
- https://derekarden.co.uk
- https://negotiationexpert.co NEW
- https://negotiatorspodcast.com
- https://www.linkedin.com/in/negotiatingexpert/
Welcome to Monday Night Live
🎥 – Monday Night Live
Jane Gunn — Navigating Conflict in a Disrupted World 🌍🕊️
This week on Monday Night Live, we welcomed back the brilliant Jane Gunn, internationally renowned mediator, lawyer, speaker, and author — known as The Barefoot Mediator. With decades of experience in helping individuals, teams, and organizations resolve high-stakes disputes, Jane brought a wealth of wisdom, calm insight, and practical tools to our Monday night audience.
The Age of Disruption: Why Conflict Is Rising 🔥
Jane opened with a powerful observation: we’re living in an age of disruption — from political instability and global tensions to financial uncertainty and digital overload. This unrest filters down into the everyday lives of individuals, creating heightened defensiveness, fear, and adversarial behavior in homes, workplaces, and boardrooms.
She described a “cycle of crisis” that’s leaving people disoriented — with many lacking the skills, mindset, or support systems needed to deal with tension constructively.
Where Are the Role Models? 🧓👩🏫
Jane and Derek explored the growing absence of grounded, emotionally intelligent leadership. From politics to social media, society is sorely lacking in wise elders and effective role models. Children today often look to peers — or influencers online — rather than older generations for guidance. This, Jane believes, contributes to emotional immaturity and poor conflict management.
Her poignant reminder: “No one’s coming to save us. It’s up to all of us to speak up.”
Speaking Up — Even When It’s Hard 🗣️⚖️
From whistleblowing in the NHS to calling out toxic behaviors at work, Jane emphasized the need for courage and community support. People are often reluctant to raise issues due to fear of backlash, isolation, or being misunderstood.
She urged us to find safe spaces — with coaches, mentors, or trusted peers — to have “big conversations” and challenge injustice. Social media, she warned, isn’t that space.
The Lost Art of Dialogue 💬☕
We’ve forgotten how to have respectful, meaningful dialogue — the kind that used to happen over coffee or at the pub. Today, conversations are transactional, superficial, or overly filtered.
Jane reminded us that resolution happens not just through logic, but through human connection. As a mediator, she likens her work to hosting a dinner party: welcoming people, making them feel safe, and creating an environment where honest discussion can happen.
From Chaos to Clarity — Jane’s Mediation Framework 🧭
Throughout the episode, Jane unpacked her unique mediation process — built around:
Self-determination: Empowering people to make their own choices
Fully informed consent: Ensuring decisions are based on truth, not assumptions
The Murky Swamp of Reality: Facing difficult truths head-on, rather than avoiding them
Her aim isn’t to “patch things up” artificially, but to guide people through the discomfort of truth — so they can make decisions that stick.
Modern Challenges: AI, Comfort Culture, and Over-Reliance on Convenience 🤖🛋️
Jane raised thought-provoking concerns about artificial intelligence. She warned of a growing divide: AI creators vs. AI consumers. The latter risk losing their capacity to think deeply, question critically, or solve problems independently.
She also highlighted our culture’s obsession with comfort and convenience — and how it undermines our resilience and willingness to face hard decisions. “Some things must be uncomfortable and inconvenient — and still be the right thing to do.”
A Glimpse Inside Jane’s World: 3 AM Mediations and Hotel Hideouts 🏨📑
In a lighter moment, Jane shared an unforgettable story of a 3 AM mediation — running between hotel rooms with documents, navigating logistics to keep two estranged parties apart. With humor and humility, she illustrated the behind-the-scenes reality of high-stakes conflict resolution.
Her secret weapons? Dark chocolate, protein-packed snacks (no pizza!), and relentless professionalism.
Final Thought: Question Everything and Speak Up ✊💡
Jane closed with a powerful message: “Question everything. Speak up — even when it’s uncomfortable. Think deeply, differently, and dangerously.”
We all have a responsibility to challenge the dominant narrative, to seek truth beyond headlines, and to reconnect with real human dialogue.
📌 Don’t Miss Jane’s Free Webinar: “From Chaos to Clarity”
Jane is running a live session to teach her conflict resolution model and invite people into deeper discussion. Check the link in the description below! 👇
🙏 A huge thank you to Jane Gunn for another unforgettable evening of insight and inspiration.
Please like, subscribe, and share this episode if it resonated with you.
Until next time — keep thinking deeply and keep the conversation alive.
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Welcome to Monday Night Live
🌟 Monday Night Live – Wisdom in the Room: Special International Edition 🌟
Oh, hello everybody, and welcome to this week’s Wisdom in the Room – Special International Edition on Monday Night Live, hosted by Derek Arden! This was an absolute global gathering of wisdom, packed with insight, humor, and heartfelt moments. Leaders, experts, teachers, and lifelong learners from all around the world joined in to share practical advice, personal stories, and powerful takeaways.
👋 If you enjoy this content, please like, follow, and subscribe!
🎙️ Speaking With Confidence: Tracy Hooper’s Top Tips
We kicked off with Tracy Hooper, live from Portland, Oregon! Tracy—former TV news anchor and now a communication expert—shared powerful tips on eliminating trendy filler words from our language to sound more confident and credible.
Her top words to ditch?
👉 “Pretty” — “I’m a pretty good speaker” vs. “I’m a good speaker.”
👉 “A little” — Stop saying “a little feedback” or “a little behind schedule.” Be direct!
👉 “Right?” — This common filler seeks validation but weakens your point.
✨ Pro Tip:
Practice the Power of Pause. Speak clearly, pause intentionally, and you’ll sound more powerful instantly! Also, record yourself to catch these habits—Zoom calls work perfectly for this.
🇫🇷 Cultural Insights & Timeless Wisdom: John Timms from Paris
Next, we went to France with John Timms, who highlighted fascinating cultural differences in communication. While Americans might favor brevity, in France, longer speeches often gain more respect!
John’s advice?
🔸 Carpe Diem!
🔸 Be generous when it counts—a story about Nobel laureate Alexander Todd’s kindness.
🔸 Listen more, speak less—especially in tense situations.
🔸 You’re not the only grain of sand on the beach—stay humble.
🔸 Shift focus from what others can do for you to what you can do for them—especially in negotiation!
🌴 Patricia Fripp’s Wisdom on Words & Relationships
From San Francisco, we welcomed legendary speaker Patricia Fripp! Patricia picked up on Tracy’s theme and added her own “words to banish,” including the dreaded “thing.”
Her gems:
📝 Ask those around you to help catch your bad habits.
📢 “It’s your obligation to make sure clients remember you!”
📧 Keep in touch relentlessly—newsletters, blogs, and social media matter.
🎭 “Be personal in public”—borrowed from acting greats to encourage authentic speaking.
A Heartfelt Message From Albania: Tony Woodall’s PSA
Tony Woodall, tuning in from Albania, shared a touching story about the sudden passing of a fellow expat. His takeaway was crystal clear:
❤️ Solo travelers need to stay connected.
If you live abroad or travel solo, make sure friends or locals know where you live and check in regularly. His story was a heartfelt reminder to look out for one another, especially expats living alone.
📚 Living Longer, Living Wiser: Nancy’s Generational Wisdom
Nancy Taylor shifted gears with fascinating research by Aviva Wittenberg-Cox on our “Four Quarter Lives.”
1️⃣ Quarter 1: Grow & learn (0-24)
2️⃣ Quarter 2: Achieve & build (25-49)
3️⃣ Quarter 3: Become & evolve (50-74) — The overlooked “wisdom generation”!
4️⃣ Quarter 4: Harvest & reflect (75+)
Her message: Employers & society need to recognize the value of older generations. Many people remain active, productive, and wise well into their 70s and beyond!
🏖️ Be The Fool to Become The Master: Carl Walsh from Hawaii
Live from Hawaii, Carl Walsh wrapped up with an energizing message:
🔥 “Be willing to look foolish to master anything.”
From theater to business, Carl reminded us that every master was once a beginner. Mistakes are not failures—they’re the price of admission to mastery.
🎯 Derek’s Closing Tips
Derek wrapped up with three essential lessons:
Focus on What Matters Most—apply the 80/20 rule daily.
Keep Learning Always—teaching others also boosts your own wisdom.
Stay Curious and Keep Sharing—it’s the secret to staying sharp!
💥 Thank you to all our amazing guests and to YOU for watching Monday Night Live!
If you found value in this episode, please like, subscribe, and explore more from this incredible global community of experts.
🌐 Until next time, keep learning, keep sharing, and remember… there’s always wisdom in the room!
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Welcome to Monday Night Live
🌟electrifying deep dive into the world of tech, journalism, AI, and digital wellbeing as we welcomed Dylan Tweney—acclaimed IT journalist, former editor at Wired and VentureBeat, and now a strategic communications coach.
From interviewing Jeff Bezos to navigating the social-media slot machine, Dylan brought decades of frontline Silicon Valley experience to the Monday Night Live community. Here’s your full rundown of what was covered 👇
💻 The Truth About Tech JournalismDylan kicked off by sharing what it’s really like to be an IT journalist—an interpreter of complex innovations into plain English. From the early days of the PC boom to the current AI revolution, he’s been on the frontlines of every major tech wave.
📰 Career Highlights:
- Senior Editor at Wired – gadgets, science, business of tech
- News Editor at VentureBeat – startups, VC, Silicon Valley economy
- Now ghostwriting and speechwriting for top tech leaders and brands
While Dylan no longer writes about gadgets, he specializes in enterprise tech—the powerful but often overlooked systems behind business transformation. “It’s not flashy,” he said, “but it’s where the real value is created.”
🤖 AI in Writing – Help or Hindrance?One of the most insightful segments came as Dylan addressed the rapid rise of AI tools like ChatGPT in writing.
📊 According to a survey Dylan conducted:
- 85% of writers use AI
- But only 30% use it to draft copy
Why not more? Because AI can flatten creativity, Dylan warns. “AI-generated content often lacks soul—it’s polished, but not personal.”
🧠 Even more concerning: “AI changes how we think about what good writing looks like,” he explained. “If everyone starts copying the bots, human creativity could suffer.”
🧠 Social Media: The New Slot Machine?Dylan offered a hard-hitting perspective on social media’s addictive design—comparing platforms like Facebook and X (Twitter) to slot machines.
🎰 The dopamine loop:
- Likes and comments trigger pleasure chemicals
- Outrage fuels engagement
- Result: A culture of anger, anxiety, and comparison
“It made me miserable,” Dylan admitted, reflecting on his personal social media experience. “And I saw how algorithms drive content that keeps us scrolling, not necessarily what’s good for us.”
Yet he remains optimistic. “I see young people who know how to unplug. There’s hope.”
🧬 Real Human Connection = Real HappinessIn contrast to tech’s dopamine traps, Dylan championed serotonin and oxytocin—our natural “feel-good” chemicals:
❤️ Hug someone
🌊 Jump in cold water
🧘 Meditate and be present
🎙️ And yes… deep Zoom conversations count too!
🧠 AI in China: Copy or Innovate?On the rise of generative AI in China, Dylan noted that while some borrowing is inevitable, Chinese AI like DeepSeek and ERNIE builds on the same foundational research pioneered by Western labs.
“It’s more evolution than theft,” he said, emphasizing that global AI progress is built on shared knowledge.
💬 Power Writing: No Weasel Words!As a writing coach, Dylan also gave us practical tips on powerful communication:
✂️ Cut the fluff: Get rid of “almost,” “very,” and other weasel words.
🔢 Use numbers: “5 Ways to Improve Your Storytelling” always works.
🧠 Intrigue beats summary: A headline should make you want to click, not summarize everything.
💥 Fun Fact: Great headline writers can earn 5x more than article writers—for good reason!
🤵 Interviewing Jeff Bezos – A Peek Inside the Billionaire MindYes, Dylan has interviewed Jeff Bezos—long before the Venice wedding closed half the city. His impression?
“A Bond villain laugh, but a visionary mindset.”
Bezos was excited about his 10,000-year clock project—a monument to long-term thinking, a rarity in today’s instant-gratification world.
🔗 Connect with Dylan📧 Interested in Dylan’s writing, coaching, or newsletter?
👉 Visit: https://dylan.tweney.com
💡 Whether you’re a business leader, content creator, or just tech-curious—Dylan’s insights are pure gold.
👏 A huge thank you to Dylan Tweney for joining us this week on Monday Night Live.
For more lively chats, sharp ideas, and world-class guests—subscribe and stay tuned.
📺 Don’t forget to like, comment, and share this episode if you enjoyed it.
Until next time—stay curious, stay connected.
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Welcome to Monday Night Live
“Beneath the Surface: Understanding the Imposter Phenomenon with Dr. Kate Atkin | Monday Night Live”
How Self-Doubt Holds High Achievers Back — And What To Do About It
🎙️ Monday Night Live with Dr. Kate Atkin: Unmasking the Imposter Phenomenon 👩🎓🧠
In this compelling episode of Monday Night Live, host Derek Arden welcomes Dr. Kate Atkin, a celebrated speaker, trainer, and now PhD graduate whose research dives deep into the Imposter Phenomenon — a silent struggle faced by even the most accomplished individuals.
🎓 With a fresh doctorate under her belt and years of experience on the subject, Dr. Atkin reveals the science, stories, and solutions behind a challenge that affects up to 70-80% of people at some point in their careers.
💬 What Is the Imposter Phenomenon?Forget “Imposter Syndrome” — Dr. Atkin deliberately uses the term phenomenon to reflect the temporary and situational nature of this experience. It’s not a mental health disorder, but rather a common psychological occurrence where successful people struggle to internalize their achievements, fearing they’ll be exposed as a “fraud.”
Whether you’re an executive, entrepreneur, or emerging leader, chances are you’ve felt it: “I don’t deserve this,” or “One day, they’ll find out I’m not really that good.”
🔍 Key Highlights from the Discussion:1. A Personal and Academic Journey 👩🏫
Kate shares how she went from not having a first university degree to achieving a PhD — an inspirational arc that reflects the very subject she now researches. Her latest book, The Imposter Phenomenon, is a readable deep dive rooted in her doctoral findings.
2. Who Experiences It — And Why? 👥
While popular statistics suggest women are more affected, Kate unpacks the nuance. Her research and meta-analyses suggest that men and women experience imposter feelings differently. Women may hold back; men may push through — both paths can lead to stress and burnout.
3. Social Media and the Comparison Trap 📱
Instagram and other platforms have amplified the problem, especially among younger generations. Seeing only the “highlight reels” of others can intensify feelings of inadequacy. But as Kate says, “Compare yourself to yourself, not to others.”
4. The Workplace Matters 🏢
Supportive managers and inclusive environments significantly reduce imposter feelings. A lack of representation — being the “only one like you” in the room — heightens self-doubt. Organizations have a key role in addressing this.
5. Overworking and Overqualifying 📚
One common response to imposter feelings is over-preparation — spending hours ensuring you can answer every possible question. Another is seeking yet another qualification to prove worth. While preparation is good, Kate distinguishes between adaptive and maladaptive coping.
🛠️ Coping Strategies That Work: Internalize Positive Feedback: Don’t just hear compliments — believe them. Save specific, detailed praise and refer back to it. * Be Specific with Praise: Generic “great job” comments don’t help. Feedback like “Your attention to detail made the project a success” is far more impactful. * Know When ‘Good Enough’ Is Enough: Perfectionism feeds the imposter phenomenon. Sometimes “good enough” truly is. * Plan — But Not Too Much: Preparation should serve you, not stress you. * Talk About It*: Sharing your feelings normalizes the experience and reduces its power.
📚 About the BookDr. Kate Atkin’s new book, The Imposter Phenomenon, releases in July and is available for pre-order now. It’s packed with practical advice based on academic insight and lived experience. For more info, online events, or to get in touch with Kate directly, visit her website or follow her social media channels.
🎯 Final Thought:
“You don’t need to be perfect to feel capable. The real power lies in accepting your strengths — and knowing that self-doubt doesn’t define you.”
🔔 Subscribe for more insights from leaders, ex
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https://media.blubrry.com/negotiators_podcast/content.blubrry.com/negotiators_podcast/graham-jones-chat.mp3💡 “Love it or loathe it, Artificial Intelligence is here to stay.”
This week on Monday Night Live, we’re diving deep into the mind-blowing developments in Artificial Intelligence and what it truly means for YOU – your job, your business, and your future.
Our special guest is the brilliant Graham Jones, Internet Psychologist, Author of over 30 books, and Head of Studies at the University of Buckingham. Graham brings his razor-sharp insights into how AI is transforming human behavior, education, business, and even… HR departments. 😮
🎯 What You’ll Discover in This Powerful Episode:✅ How AI is Reshaping the Workforce – Will 300 million white-collar jobs really vanish by 2027?
✅ Agentic AI in Action – From HR departments to legal support, discover how AI is literally acting like a team member in some businesses.
✅ Hallucination in AI Models – What it is, how to avoid it, and which AI tools are most accurate right now.
✅ Why Gemini is Beating ChatGPT – Surprising results in real-world use cases and the power of Retrieval-Augmented Generation (RAG).
✅ How to Train AI Like a Real Person – Graham explains how he created a GPT based on a real Chief Technology Officer for student learning.
✅ The Rise of Domain-Specific AI – Why “general AI” is already outdated and how sector-specific tools are the future.
✅ Neural Processing Units (NPUs) – The next hardware revolution you’ll need to run AI efficiently.
✅ Why You Might Need a New Computer Every Year – Yes, really.
✅ Simple Tools SMEs Can Use NOW – AI doesn’t have to be complicated; Graham shows how to start small and scale smart.
🧠 AI with EQ: Emotional Intelligence in the Machine AgeThink AI lacks empathy? Think again. Graham shares groundbreaking research that shows people often rate AI (like ChatGPT) higher in emotional intelligence than real humans. Discover how AI is performing in healthcare settings, customer support, and beyond—where EQ matters most.
🎓 Business Education Can’t Keep UpAre universities failing the AI test? Graham points to Financial Times reports showing how business schools are struggling to keep up with the pace of AI innovation. In a world where a skill can become obsolete in 6 weeks, how can we possibly train for the future?
🛠️ AI Tools You Should Be Using: ChatGPT (with memory on – and training off for privacy) * Gemini (Google’s AI outperforming others in real-time data) * Anthropic’s Claude (leading in accuracy and fewer hallucinations)*
Make sure you’re using premium versions with RAG (Retrieval-Augmented Generation) if you want accurate, real-time info.
🔮 The Big Question:Is AI a threat or a tool?
Graham’s answer is clear: it’s what you make of it. Businesses that learn to integrate AI will thrive, while those that ignore it may fall behind.
🎬 BONUS SEGMENT:Graham shares how he used ChatGPT to simulate a real-world conversation with a CTO from Specsavers, creating a custom GPT for tailored insights—something anyone can now do!
🧠 Whether you’re an entrepreneur, educator, or just curious about where the world is heading, this is one episode you can’t afford to miss.
📌 Don’t forget to like, comment, and subscribe for more thought-provoking discussions every week on Monday Night Live with Derek Arden!
👉 Let us know in the comments: How are YO
Derek Arden* https://derekarden.co.uk * https://negotiationexpert.co NEW * https://negotiatorspodcast.com * https://www.linkedin.com/in/negotiatingexpert/
Welcome to this week’s exciting episode of Monday Night Live!
Hello everyone, I’m Derek Arden and welcome to another inspiring edition of Monday Night Live.
Incredible Journey of Shaun West
Welcome to this week’s Monday Night Live hosted by Derek Arden, where we were joined by the remarkable Shaun West—former British soldier turned successful entrepreneur and elite security specialist. In this gripping episode, Shaun opens up about his time in the British Army, high-stakes missions around the globe, and the surprising lessons he learned on his journey to becoming a business owner in the ultra-demanding world of private security.
🪖 Life in the British Army: Grit, Growth & Global MissionsShaun’s journey began at just 16 years old when he enlisted in the British Army, entering a world of extreme physical and mental challenge. He shares what it was like to grow up fast in the military—how tough the initial training was, how many didn’t make it through, and what it meant to finally “earn the beret.”
From Northern Ireland to Beijing and Afghanistan, Shaun found himself on presidential security teams and deep within hostile regions, gaining life-changing experience and resilience. He spoke about the camaraderie and chemistry among soldiers from diverse backgrounds—people from all over the world uniting in shared missions.
💣 On the Ground in Afghanistan: Frontline PerspectiveShaun gave us an eye-opening look at early post-9/11 operations in Afghanistan, including some close calls and complicated missions. While he didn’t personally negotiate with the Taliban, he worked closely with government agencies and serious organized crime units—always with the aim of protecting others under incredibly high-pressure conditions.
💼 Transitioning to Civilian Life: From Operator to EntrepreneurReturning to the UK, Shaun pivoted into the private security industry, starting out as an operator for high-net-worth individuals, including celebrities and professional athletes. His reputation for calm professionalism quickly grew: clients often asked, “Can we have Shaun again?”
But running a business was a whole new battlefield. Shaun candidly discusses the difference between being a top-tier operator and running a company—where you have to switch from chess piece to chess player, thinking strategically rather than just executing tasks.
📈 Business Booms and Busts: Lessons in ResilienceDuring the COVID-19 pandemic, Shaun’s business flourished. Russian clients were doubling down on protection, creating a boom in demand. But that success was short-lived. When sanctions hit after the Russian invasion of Ukraine, Shaun lost 90% of his business in just three weeks.
It was a brutal lesson in client diversification and risk management—but one that didn’t break him. Instead, it forged a smarter, more agile entrepreneur.
⚽ Protecting Footballers, Families & FortunesEver wondered what it takes to protect a footballer earning £350,000 a week? Shaun takes us behind the scenes of match-day security, residential protection, and family safeguarding. Footballers might not always need round-the-clock bodyguards, but their schedules are public, making them vulnerable—and Shaun’s team is ready for every scenario.
🐶 Dogs, Networks & Due DiligenceWe also talked about the crucial role of security dogs and how intuitive they are in escalating or de-escalating situations. Shaun shared how trust and a tight-knit professional network help him avoid “bad actors” trying to sneak into the industry—his vetting process is all about reputation, referrals, and relationships.
💡 Final Thoughts: Resilience, Public Speaking & Facing Your FearsShaun leaves us with some incredibly powerful insights into mental toughness, taking action despite fear, and why he found public speaking scarier than being shot at. Yes, really! Even after everything he’s faced, stepping on a TEDx stage was his Everest.
His advice to the younger generation?
👉 “Step into the ring. You don’t need the conditions to be perfect—just take the action.”
📣 Don’t Miss This Episode!
Whether you’re in the military, building a business, or just trying to find your path—Shaun West’s story is packed with lessons on courage, resilience, and transformation.
👇 Watch now, leave a comment, and tell us:
What was your biggest takeaway from Shaun’s story? subscribe for more inspiring conversations on Monday Night Live with Derek Arden.
✅ Share your thoughts in the comments — we’d love to hear from you!
Derek Arden* https://derekarden.co.uk * https://negotiationexpert.co NEW * https://negotiatorspodcast.com * https://www.linkedin.com/in/negotiatingexpert/
Welcome to this week’s exciting episode of Monday Night Live!Hello everyone, I'm Derek Arden and welcome to another inspiring edition of Monday Night Live.Tonight, we have a truly special guest: Sallie Barker MBE, the current Mayor of Guildford and a lifelong champion of sport, education, inclusion, and community leadership.In this wide-ranging and uplifting conversation, Sallie shares her extraordinary journey — from a PE teacher passionate about climbing mountains to becoming a national leader in sport administration and finally, the Mayor of her beloved community.From the Classroom to National Sport LeadershipSallie’s story begins in the world of education, where she taught physical education with a passion for helping young people thrive. Her love of sport, combined with her drive for greater inclusion, led her into sports administration — rising through the ranks quickly over 13 years across three major organizations, including Sport England.At Sport England, Sallie helped organize major international events such as the World Blind Games and World Lacrosse Championships. Her outstanding contributions earned her an MBE from the Queen in 2017.Overcoming Challenges in Major Sporting EventsOrganizing global events is no easy feat! Sallie discusses the behind-the-scenes challenges: from funding issues to coordinating thousands of athletes and volunteers, to ensuring accessibility and inclusivity.She reflects on how events like the cricket finals at Birmingham during COVID times showcased the power of sport to unite and inspire — even under enormous pressure.Championing Women in Sport and InclusionOne of Sallie’s greatest achievements has been her work promoting women in sport.When she first joined the scene, women’s sports struggled for recognition, funding, and media coverage. Thanks to pioneers like Sallie, women’s teams today — from football to boxing — enjoy unprecedented visibility and support.However, she also discusses ongoing debates around inclusion, especially in areas like transgender participation in sports. Sallie emphasizes the importance of fairness, empirical research, and creating opportunities for everyone, while recognizing the complexity of these evolving conversations.A New Chapter: Becoming Mayor of GuildfordAfter retiring from her professional sports career, Sallie felt the call to public service. At a key council meeting, when no one else stepped forward to become Mayor, Sallie took the leap — and the rest is history.Now, as Mayor of Guildford, she is focused on supporting local charities, tackling isolation and mental health issues, and helping veterans and those affected by dementia. Her passion for community shines through in everything she does.The True Role of a Mayor: Connecting and SupportingMany people don't realize the real day-to-day work of a Mayor. Sallie shares heartwarming stories of visiting charities, supporting isolated individuals, and helping organizations that often struggle for recognition and funding.From leading fundraising events to advocating for vital community causes, Sallie shows how leadership at the local level can make a real, human difference.Honoring Tradition While Embracing ChangeSallie also shares memorable moments from receiving her MBE, including the surreal experience of meeting the Queen.She reflects on the importance of keeping traditions alive — while being open to the necessary changes that modern society demands. Balancing the old and the new, she believes, is crucial for keeping communities strong and connected.Final Reflections: Passion, Service, and Looking AheadEven after a remarkable career, Sallie is not slowing down.Her dedication to service, passion for sport, and love for her community continue to drive her forward.However, she wisely notes the importance of balance, self-care, and not taking on too much — a lesson we can all appreciate!
Welcome to Monday Night Live Welcome to this week’s exciting episode of Monday Night Live!Special Guest: Jasmin Faulk 🌟An Extraordinary Journey of Courage, Culture & Resilience📺 Watch this powerful episode now — and be inspired!Who Is Jasmin Faulk?Jasmin Faulk is a woman of extraordinary strength and depth, whose life story reads like a gripping novel — but it's all true. Born in Saudi Arabia to a Muslim father and an Italian Catholic mother, Jasmin spent the first 25 years of her life navigating the complex world of dual identity in one of the most conservative regimes in the world.This week on Monday Night Live, hosted by Derek Arden, Jasmin shares her story with incredible honesty, warmth, and insight. From her upbringing in a deeply traditional society to her daring escape to the United States, Jasmin's story is not only captivating — it’s deeply moving and incredibly relevant in today’s world.A Childhood Between WorldsJasmin began the episode by walking us through her early life. Her parents’ cross-cultural love story was rare for its time — a Saudi architecture student and a post-war Italian woman who fell in love in Florence in the 1960s. Although they came from two drastically different worlds, their union was marked by openness and acceptance, with both families embracing one another.But for Jasmin, growing up in Saudi Arabia as a bicultural child meant always feeling like an outsider — even within her own home. Her Italian mother tried to assimilate into Saudi culture, even converting to Islam, but the deep contrasts in tradition and lifestyle never went unnoticed. Jasmin sensed early on that something about her life felt “off” and dreamed of a different future — one that felt out of reach.A Dangerous Dream of FreedomAs Jasmin entered adolescence, the limitations of her life as a Saudi woman became more stark. While men in her culture had choices and freedoms — to study abroad, to marry outside their culture — those same options were denied to women. Jasmin’s longing for freedom grew into an obsession.Her escape was meticulously planned. With the help of a trusted cousin and a bold, carefully orchestrated lie, she secured permission to travel — and made it to the airport in full traditional dress. With fear gripping her every step, she passed through security and boarded a plane. The moment the wheels lifted off the tarmac, she knew she was free.She eventually made her way to the United States — a land she had fantasized about since childhood, thanks to American films and music — and began the next chapter of her life.A New Life, a New IdentityJasmin’s transition to life in America was not without its struggles. She had to learn and do everything for the first time — drive, open a bank account, speak freely, make independent choices. But each step was a victory. Over time, she earned degrees in sociology, multiculturalism, creative writing, and ethical leadership.Her memoir, The Sandstorm, captures her journey in rich, unforgettable detail. In this episode, she also shares photos from her past, offering a deeply personal visual narrative to accompany her words.What Jasmin Stands For TodayNow living in Seattle, Jasmin dedicates her life to activism, education, and storytelling. She is passionate about bridging cultural divides, challenging extremist ideologies, and advocating for tolerance, open-mindedness, and resilience.Her message is clear: even in the face of extreme repression, it is possible to reclaim your life, your voice, and your future.Get in Touch with Jasmin📖 The Sandstorm – Her powerful memoir is available online.🌐 Website: www.jasminfaulk.com🔗 LinkedIn: Jasmin Faulk📸 Instagram: @jasminfaulkFinal Thoughts from Derek Arden"This was one of the most emotional and inspiring Monday Night Lives we’ve ever had. Jasmin’s courage and authenticity are deeply humbling. I know her story will stay with you — just as it has with...
Welcome to Monday Night Live Derek Arden with Karen Young Discuss LinkedIn Marketing StrategiesWelcome to this week’s exciting episode of Monday Night Live! Our host Derek Arden sat down with the brilliant Karen Young – Founder and CEO of Ethos Metrics – to discuss everything LinkedIn, marketing, and creative strategies for UK SMEs. Karen, with her 30 years of marketing experience across diverse sectors including British Airways and other leading companies, delivered a fun yet deeply informative presentation that left everyone inspired. 🚀✨An Engaging StartKaren kicked off the session by admitting that she sometimes feels like an “imposter” when talking about LinkedIn marketing. Despite that playful remark, her expertise shone through as she explained how, beyond simply spending budgets on ads, businesses can leverage LinkedIn as a powerful free channel to generate meaningful connections and quality leads. Derek and Karen emphasized the importance of forging authentic relationships rather than sending random connection requests, and Karen shared her unique perspective on targeting the right audience—especially freelance marketing directors and managers who are truly interested in engaging with insightful content.The Power of LinkedInKaren highlighted why LinkedIn remains the premier business social media platform, boasting a user base of 44 million in the UK alone and rising steadily. She explained that with 56% male users and a professional environment where 61% of UK professionals are active, LinkedIn presents an ideal platform to reach decision makers. Karen also noted, with a lighthearted tone and plenty of emojis like 👍💼, that LinkedIn is remarkably less toxic than other social networks, making it the perfect space for professional discourse and networking. Her practical advice covered how to optimize visibility by posting quality content regularly and engaging with the right people—ensuring that the algorithm boosts those posts to the intended audience.Quality Over QuantityOne major theme of the discussion was the importance of strategy. Karen advised that simply amassing connections isn’t enough; instead, focus on connecting with individuals likely to engage with your content. For instance, linking up with key freelance marketing experts can make a huge difference in how many likes, comments, and shares your posts receive. Karen also explained the nuances of LinkedIn’s algorithm: if your posts fail to captivate within the first hour, they’re likely to vanish from view. Therefore, she recommended that each post should be crafted with a strategic aim—curating a network that is genuinely interested and responsive. ✨🔗Content is KingSwitching the conversation to content creation, Karen shared her fondness for using unedited, authentic videos rather than overly polished productions. According to her, real-life authenticity wins the day as video content generates memorable impressions—often leading to face-to-face interactions after an online encounter. She also discussed the benefits of posting pictures, particularly selfies, which help humanize your brand and build a recognizable persona. Karen noted that every piece of content, whether it be a thought-provoking post or a relatable video, should invite conversation and encourage organic engagement from the right audience. 📹🤳Insider Tips and TricksThe conversation soon moved into some insider tactics for both organic reach and paid strategies. Karen explained the distinctions between impressions, likes, and comments on LinkedIn. She stressed that beyond the jargon, real engagement comes when posts invite thoughtful discussion—not just automated group responses. Additionally, she touched on LinkedIn advertising options such as thought leadership ads and lead generation forms, which pre-populate user details to reduce friction. Derek chimed in with his own experiences, humorously remarking on how even the smallest strategic adjustments can signific...
Welcome to Monday Night Live What started on the very first day of lockdown as an experiment (to see if anyone would join via a Zoom link ) quickly grew into something much bigger.That first evening, twelve people tuned in. Now, 250 broadcasts later, we've featured 198 remarkable leaders who generously agreed to be interviewed. The recordings are available on YouTube, Spotify, Apple Podcasts, Google Podcasts, and most podcast channels.Thank you for being part of the journey. I’d love for you to join me tonight for the 251st edition, where a few of those brilliant leaders will return to share their best tips and techniques.Derek Ardenhttps://derekarden.co.ukhttps://negotiationexpert.co NEWhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Welcome to Monday Night Live Welcome to another insightful episode of and now a leading expert on mnday Night Live! I’m Derek Arden, and this week, I’m joined by the fantastic Michael Dodd – a seasoned journalist, foreign correspondent, Media communication and interview techniques.Michael’s career kicked off in Sydney with the Australian Broadcasting Corporation (ABC), where he was trained in the art of asking “blowtorch on the belly” questions – tough, persistent inquiries designed to put real pressure on political figures. This phrase, coined by an Australian politician, became the backbone of Michael’s journalistic style, pushing for truth and accountability.In our conversation, Michael shares his journey from covering politics in Canberra to witnessing the historic revolutions of Eastern Europe, including the fall of the Berlin Wall and the Velvet Revolution in Prague. He tells a captivating story of interviewing Václav Havel, the Czech dissident-playwright who would later become president. Havel’s masterful response to a tough question about his political ambitions became a defining moment in Michael’s career and illustrates how great communicators can turn pointed questions into opportunities for impactful messaging.As we shift to modern-day media dynamics, Michael offers a behind-the-scenes look at how journalists operate during high-stakes press conferences, like those with Prime Ministers or Presidents. He explains how competitive journalists, from Sky News to the BBC, often don’t coordinate their questions but instead aim to deliver the sharpest queries for their respective audiences and editors.We also dive into Michael’s transition from journalism to media training. He now teaches business leaders, politicians, and even sports coaches how to respond to difficult questions with confidence and clarity. His approach is rooted in integrity – always advocating for honest and effective communication rather than evasiveness.Michael introduces us to his golden formula, the ABCDE method, for crafting powerful responses to tough questions:A: Answer the question (or acknowledge it if you can’t fully respond).B: Bridge – smoothly transition to your key message.C: Content – deliver your core message clearly and concisely.D: Dangle – set up your example or supporting evidence.E: Example – share a compelling story or data point to reinforce your message.Throughout the session, Michael emphasizes the importance of preparation and truth, especially in an age where disinformation can easily sway public opinion. We touch on the rise of false narratives, citing figures like Donald Trump and Elon Musk, and the challenges this poses for credible journalism. Michael underlines the critical role journalists play in combating misinformation and holding power to account – a responsibility that’s never been more vital.We also discuss how these media dynamics affect leaders in business and sports. Michael shares anecdotes from his media training with rugby league teams and how captains and managers can apply the ABCDE formula to defuse criticism and refocus on positive actions, even under pressure from hostile media or frustrated fans.From dissecting press conference tactics to reflecting on the wider implications of truth and integrity in public discourse, Michael brings a wealth of wisdom, wit, and practical advice to this conversation.For those interested in learning more about Michael’s approach, he mentions his book, Great Answers to Tough Questions at Work, which dives deeper into his ABCDE strategy and how to stay composed and effective when the heat is on.If you’re a business leader, media professional, or just someone keen to sharpen your communication skills, you won’t want to miss this masterclass.👉 Check out Michael’s website at www.michaeldoddcommunications.com to sign up for his free newsletter and stay updated on his latest insights.Enjoy the episode and, as always,
Welcome to Monday Night Live Mastering PThis week on Monday Night Live, host Derek Arden welcomes back renowned BBC commentator Justin Urquhart-Stewart for another insightful discussion on the latest global economic and political events.With President Trump making waves yet again, Justin dives into the geopolitical tensions and economic uncertainties shaping today's investment landscape. From tariffs on electricity between Canada and the U.S. to China’s property crisis, he breaks down how these developments impact global markets and investor confidence.Key topics discussed:✅ Trump’s economic impact – disruption or destruction?✅ China’s internal struggles – inflation, social unrest & real estate issues✅ Russia’s economic strain – can they afford continued conflict?✅ Europe’s financial outlook – Germany’s manufacturing decline & London’s stock market future✅ Investment strategies in uncertain times – is a defensive position the best move?Justin also shares his thoughts on Brexit, whether the UK is suffering post-EU departure, and the challenges of re-entering a single market. Plus, he answers audience questions on the key economic indicators to watch for a global shift.Join us for this informative, no-nonsense breakdown of world affairs and financial markets. Don’t forget to like, comment, and subscribe for more expert insights every week!MondayNightLive #Economy #Investing #Geopolitics #JustinUrquhartStewart #DerekArdened professional or just starting your journey in public speaking, her insights will help you craft messages that captivate and inspire.Derek ArdenDerek Ardenhttps://derekarden.co.ukhttps://negotiationexpert.co NEWhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Welcome to Monday Night Live Mastering Public Speaking with Patricia Fripp | Monday Night Live with Derek ArdenThis week on Monday Night Live, host Derek Arden welcomed the legendary Patricia Fripp, an award-winning keynote speaker, executive speech coach, and sales presentation expert. With her vast experience in communication and storytelling, Patricia shared invaluable insights into crafting powerful messages that resonate with audiences.A Sneak Peek into the Global Speaking Association Winter WorkshopPatricia is gearing up for a major keynote speech at the Global Speaking Association’s Winter Workshop in March. In this special session of Monday Night Live, she gave us an exclusive dress rehearsal, offering a glimpse into the expertise she’ll be sharing with an audience of top speakers, business experts, and consultants.Key Takeaways from Patricia’s TalkThe Audience is Always Your PriorityOne of Patricia’s fundamental principles is that communication should always be audience-centered. She emphasized that people care more about themselves than the speaker, which means successful presenters must shift their focus from “I” to “You”. By incorporating “you-focused” phrases, speakers can engage their audience on a deeper level.Powerful Openings Make All the DifferencePatricia shared various techniques for grabbing attention from the very first sentence. Some of her go-to methods include:Asking a compelling question (e.g., “Have you ever walked into a room full of strangers and didn’t know how to start a conversation?”)Using an interesting statistic with an emotional hook (e.g., “Would it surprise you to know that 80% of professionals fear public speaking?”)Transporting the audience through time, either by taking them into the past (“Let’s go back to February 3rd, 2000…”) or painting a vivid future scenario (“Imagine it’s February 17th, 2026, and you’re delivering the highest-paid speech of your career…”)Scene-Setting & Storytelling – The Hollywood ApproachWith her experience studying screenwriting, Patricia emphasized the importance of starting stories late in the scene. Instead of lengthy backstories, she advised speakers to dive straight into the action. For example, rather than saying, “I grew up wanting to be a scientist…”, start with: “Being a scientist is like doing a jigsaw puzzle without the picture.” This instantly creates intrigue and connection.The Power of Specific LanguageOne of Patricia’s ongoing missions is to encourage speakers to use more specific language. She pointed out that phrases like “He promised her everything” are vague, whereas “He promised her romance and adventure” create a stronger emotional impact.The Importance of a Strong ConclusionPatricia’s advice: always bring your audience full circle. She recommended reminding listeners of the vision they created earlier in the presentation and encouraging them to take action to make it a reality.A Brilliant Rehearsal & A Look AheadThis Monday Night Live session was a fantastic opportunity for Patricia to refine her keynote speech before her big event. She graciously thanked the audience for their feedback and the chance to practice in a live setting.Derek Arden wrapped up the session by reminding everyone about the upcoming Monday Night Live 5th Anniversary Celebration on March 24th. If you want to connect with Patricia Fripp or explore her online training programs, her Virtual Training (VT) platform is available for anyone eager to elevate their speaking skills.Final ThoughtsPatricia Fripp’s expertise in communication and storytelling made this episode a true masterclass in impactful speaking. Whether you're a seasoned professional or just starting your journey in public speaking, her insights will help you craft messages that captivate and inspire.Derek Ardenhttps://derekarden.co.ukhttps://negotiationexpert.co NEW
Welcome to Monday Night Live Join us for another insightful episode of Monday Night Live, where Derek Arden welcomes an inspiring leader in education, Mike Foley, CEO of the Wessex Academy Trust.With a career spanning from teaching in London to leading one of the UK's most successful Multi-Academy Trusts, Mike shares his journey, leadership insights, and the challenges of managing 12 schools, 7,000 students, and nearly 1,000 staff members.Mike Foley’s Leadership JourneyMike’s career in education started unexpectedly. Growing up in South London, he initially considered a legal career after earning a history degree. However, a postgrad opportunity in teaching changed everything. He quickly discovered his passion for education, leading him to rapid promotions and eventually to the role of headteacher in his late 30s. After a decade in that role, he embraced the challenge of leading The Thomas Hardy School, one of the largest schools in the UK, before taking on the CEO position at Wessex Academy Trust in 2021.The Challenges of Leading a Multi-Academy TrustRunning a multi-academy trust is a monumental task. Mike explains how strategic leadership, teamwork, and a strong culture keep the organization running smoothly. Key leadership challenges include:Maintaining a unified culture across 12 schools while allowing for individual school identities.Managing a £50 million budget efficiently, ensuring schools receive the necessary resources.Recruiting and retaining teachers, particularly as the UK faces a shortage of qualified educators.Supporting students post-COVID, especially those dealing with mental health challenges and complex learning needs.Leadership at Scale – The Power of PeopleA recurring theme in Mike’s leadership philosophy is trusting and empowering people. He emphasizes that leading at scale means ensuring others are motivated, aligned with the vision, and able to execute effectively. The key question he always asks himself is: How do I get people to do the right things, willingly and passionately?Mike also discusses the importance of continuous performance management. Instead of outdated annual reviews, the trust has moved towards ongoing performance reflection and feedback loops, helping leaders and teachers stay sharp and motivated.Education and Innovation – The Role of AIWith artificial intelligence (AI) becoming a hot topic in education, Mike shares how Wessex Academy Trust is using AI creatively rather than banning it outright. One example? Students critiquing AI-generated essays to enhance their learning experience. He believes that embracing new technology, rather than fearing it, is crucial for the future of education.Mobile Phones in Schools – A Balanced ApproachOne of the biggest debates in education today is mobile phone use in schools. Mike recalls how, as headteacher at Thomas Hardy, he introduced a compromise policy: students could bring phones to school, but they had to be turned off and put away during the day. Breaking the rule meant parents had to come in to collect the phone. The result? A school-wide culture of responsibility and respect.Being an Ofsted Inspector – Insights from the InsideAs an Ofsted inspector, Mike provides valuable insights into the inspection process. He highlights that Ofsted’s role isn’t just to criticize but to confirm schools’ own self-assessments and help them improve. He also discusses upcoming changes to the Ofsted framework, expected in September 2025, which could impact the way Multi-Academy Trusts are evaluated.Final Leadership Advice – Building ResilienceWhen asked for his one piece of advice for aspiring leaders, Mike emphasizes resilience. His mantra? Find the good in the bad. Every challenge presents a learning opportunity, and those who can adapt and push forward will be the most successful in any field.Thank You for Watching!
Welcome to Monday Night Live This week, Derek sits down with his longtime friend, Alan Stevens, a renowned reputation management expert, journalist, and professional speaker.The episode kicks off with Alan recounting his journey, starting as a teacher in the 1970s, moving into investigative journalism with the Consumers Association (known for publications like Which? Magazine), and eventually establishing his own reputation management firm. Alan's early days were filled with undercover investigations, including secret shopper experiences and inspecting garages. These moments offer a glimpse into his hands-on approach to uncovering the truth, with some hilariously intense stories of narrowly escaping confrontations!Alan also shares anecdotes about his role as a professional speaker and coach, having served as President of both the UK Professional Speakers Association and the Global Speakers Federation. From music MC gigs at age 12 (where he shared the stage with The Rolling Stones!) to coaching high-profile clients in handling media crises, Alan’s storytelling is captivating.The conversation transitions into Alan's expertise in crisis management and reputation repair. He discusses high-profile case studies, including:Social Media Mishaps: Alan critiques public figures like Greg Wallace and Prince Andrew, emphasizing the importance of taking responsibility, controlling the narrative, and issuing genuine apologies to minimize damage.The Beverly Hills Hotel Boycott: Alan recounts navigating a complex crisis when the Sultan of Brunei's controversial legislation led Hollywood celebrities to boycott the hotel. Alan’s strategic responses helped mitigate the fallout, showcasing his expertise in managing high-stakes situations.Lessons from Public Blunders: From Gerald Ratner’s infamous speech to David Letterman’s tactful handling of blackmail, Alan highlights what to do—and what to avoid—when facing public scrutiny.In this candid discussion, Alan explains how reputation repair isn't just about damage control—it’s about authenticity, humility, and strategic communication. He stresses the importance of never lying, apologizing sincerely, and focusing on rebuilding trust.The episode also offers lighthearted moments, like Derek and Alan reminiscing about their time at the National Speakers Association of Australia conference and their hilarious experience co-hosting a charity auction. Alan’s humor and authenticity shine through as he reflects on these personal anecdotes.Key takeaways from this episode:How to handle media crises and social media slip-ups with grace.The importance of staying calm, taking responsibility, and controlling the narrative during challenging times.The value of turning public missteps into opportunities for growth and redemption.Whether you're a speaker, business leader, or someone interested in personal branding, this episode is packed with practical advice, real-life stories, and plenty of laughs. Alan’s wealth of knowledge and Derek’s engaging questions make for a thought-provoking and entertaining conversation.f you’d like to connect with Alan Stevens, you can reach him at alan@mediacoach.co.uk or find him on his website.Derek ArdenDerek Ardenhttps://derekarden.co.ukhttps://negotiationexpert.co NEWhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Welcome to Monday Night Live Host Derek Arden welcomed networking expert Will Kintish for an insightful and practical chat,The session was packed with actionable tips, personal anecdotes, and thought-provoking advice to improve communication and networking skills in both social and professional settings.Here’s a summary of the highlights:The Importance of Names and IntroductionsWill Kintish emphasized that many people struggle to remember names, so it’s crucial to help others by clearly introducing yourself. A simple approach like pausing after your name—e.g., “Hello, my name is… Will Kintish”—gives people a moment to register it. He also noted how people often mirror the way you introduce yourself, so setting the tone with a clear and confident introduction can make a big difference.Asking Better QuestionsWill shared a valuable lesson learned from the late Queen Mother. Instead of asking, “What do you do?”—a question that can sometimes feel limiting—she reframed it to encourage more meaningful responses. For instance, replacing it with, “Tell me about what keeps you busy” allows for a broader and more engaging conversation. Will also highlighted the importance of talking about what you do in a way that focuses on the value you bring, rather than just stating your job title.The Power of Active ListeningA major theme of the discussion was listening carefully and attentively. Will reminded the audience to observe not only what people say but also their body language, as it often reveals more than words. Drawing from Dale Carnegie’s principles, he underscored that letting others talk about themselves builds stronger connections. Will shared a personal anecdote about a dinner conversation where his genuine interest in someone else’s story led to a memorable and engaging discussion.WAIT: Why Am I Talking?Will introduced the acronym WAIT—“Why Am I Talking?”—as a reminder to pause before dominating a conversation. This self-awareness is key to fostering meaningful interactions. He stressed the importance of balancing conversations by flipping the focus back to others after sharing your thoughts briefly.Avoiding ArgumentsOne of Will’s golden rules is never to argue. Instead of engaging in disputes, he suggests offering alternative perspectives with kindness and respect. He mentioned how this approach, rooted in Dale Carnegie’s principles, fosters more productive and harmonious relationships.Respect and Admitting MistakesThe conversation also touched on the importance of respect and accountability. Will recounted a personal story about a challenging situation in his charity work where someone’s inability to admit mistakes strained their relationship. The lesson? Admitting and learning from mistakes goes a long way in maintaining trust and respect.Relearning the BasicsWill and Derek concluded that often, we don’t need to learn new skills but rather relearn and practice fundamental principles. Whether it’s showing genuine interest in others, asking thoughtful questions, or being a better listener, these timeless strategies remain relevant today.Key Takeaways:Names Matter: Help others remember your name by introducing yourself clearly and confidently.Ask Open-Ended Questions: Replace “What do you do?” with more engaging alternatives.Listen Actively: Pay attention to both words and body language, and let others share their stories.WAIT: Ask yourself “Why Am I Talking?” to ensure a balanced conversation.Avoid Arguments: Offer perspectives with respect and without conflict.Admit Mistakes: Accountability strengthens relationships and trust.Derek closed the session by thanking Will for sharing his wealth of experience and reminding viewers that sometimes hearing these lessons multiple times is essential to fully absorb them. For anyone looking to deepen their networking skills or connect with Will Kintish, you can reach him at https://willkintish.com.
Welcome to Monday Night Live In this insightful episode of Monday Night Live, Derek Arden sits down with Winston Marsh, a seasoned sales and marketing officer, to discuss the keys to success in both personal and professional life.Packed with actionable advice and inspirational anecdotes, this conversation dives deep into essential topics like integrity, positive mindset, and impactful communication.The Power of Integrity: Winston highlights the transformative effect of simply doing what you promise. From fulfilling commitments to leading by example, he shares stories that underline how integrity can open doors and earn trust, whether you're climbing the corporate ladder or starting your own venture.Mastering Positive Self-Talk:Winston and Derek explore the profound impact of self-talk on attitude and perception. Winston recounts how shifting from describing his day as "good" to "fantastic" changed how others viewed him, emphasizing the value of uplifting inner dialogue.First Impressions Matter: From body language to handshakes, Winston unpacks the subtle cues that create lasting impressions. He illustrates how dressing appropriately and showing genuine interest can build trust and forge stronger connections.The Role of Public Speaking and Networking: Drawing from his own journey, Winston shares the importance of honing public speaking skills and building a robust network. Whether through joining organizations like Rotary or simply asking engaging questions, he demonstrates how these efforts can lead to personal and professional growth.Navigating Modern Workplace Challenges: The duo touches on contemporary issues like sexual harassment training and the importance of respectful workplace interactions, providing thoughtful insights into maintaining professionalism in today's business environment.Genuine Interest and Communication: Winston underscores the value of authentic curiosity in conversations. By asking meaningful questions and maintaining open body language, he shows how to build deeper, trust-based relationships.This episode not only provides practical life tips but also connects them to timeless principles from figures like Dale Carnegie and Brian Tracy. Whether you're looking to elevate your career, improve personal relationships, or simply approach life with more positivity, Derek and Winston deliver wisdom you won’t want to miss.Tune in for a conversation that’s as engaging as it is empowering.Derek Ardenhttps://derekarden.co.ukhttps://negotiationexpert.co NEWhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Welcome to Monday Night Live Welcome to Monday Night Live In a recent episode of "Monday Night Live," host Derek Arden engaged in a dynamic conversation with Geoff Ramm, the visionary behind "Celebrity Service" and "OMG Marketing." Geoff, renowned for his expertise in delivering exceptional customer experiences, shared invaluable insights into how businesses can transcend conventional service standards to achieve global recognition.Understanding Celebrity ServiceRamm Geoff introduced the concept of "Celebrity Service," emphasizing the importance of treating every customer as a VIP. He argued that while good customer service fosters repeat business, delivering a celebrity-level experience can propel a brand to international acclaim. By making each client feel like a star, businesses can cultivate loyalty and differentiate themselves in a competitive market.The Role of Love in Customer ServiceA standout point in the discussion was the role of genuine care and passion—what Ramm refers to as "love"—in customer interactions. He suggested that infusing love into service delivery not only enhances the customer experience but also fosters a positive work environment. Employees who are encouraged to express care and enthusiasm are more likely to create memorable moments for customers, leading to increased satisfaction and loyalty.Creating Memorable ExperiencesRamm shared practical strategies for crafting unforgettable customer experiences. He highlighted the significance of personalization, attention to detail, and exceeding expectations. By anticipating customer needs and delivering beyond the standard service, businesses can create moments that customers are eager to share, effectively turning them into brand advocates.The Impact on Business GrowthThe conversation also delved into the tangible benefits of implementing Celebrity Service. Ramm provided examples of businesses that have seen substantial growth and global recognition by adopting this approach. He emphasized that in today's market, where products and services can be easily replicated, the customer experience becomes a key differentiator. Investing in exceptional service can lead to lucrative, repeat business and a strong, positive reputation.Derek Arden's interview with Geoff Ramm offered profound insights into elevating customer service to a celebrity level. By treating every customer as a VIP and infusing genuine care into interactions, businesses can create memorable experiences that drive loyalty and distinguish them in the marketplace. Ramm's expertise underscores the idea that exceptional service is not just about meeting expectations but exceeding them in ways that leave a lasting impression.Derek Ardenhttps://derekarden.co.ukhttps://negotiationexpert.co NEWhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Welcome to Monday Night Live Welcome to Monday Night Live On this week’s episode of Monday Night Live, host Derek Arden welcomes back Charlotte Allfrey, CEO of Metro HR and the renowned "HR Troubleshooter," for an enlightening discussion on navigating the evolving landscape of employment law and handling challenging workplace scenarios.With her deep expertise and practical insights, Charlotte delved into pressing issues affecting business owners as new legislation reshapes the employment terrain.Navigating the New Legislative LandscapeCharlotte began by unpacking the latest changes in UK employment law, emphasizing their far-reaching implications for businesses. The legislation introduces updates on employment rights, sexual harassment, and zero-hours contracts, alongside an increase in employer National Insurance contributions. These shifts are expected to intensify financial pressures on employers, especially in sectors like retail and charity, where reliance on minimum-wage staff is significant.Of particular note was the proposal to extend the window for employees to bring tribunal claims from three to six months, as well as changes to zero-hours contracts to protect employees from last-minute shift cancellations. Charlotte also flagged a potential reduction in the qualifying period for unfair dismissal claims from two years to as little as nine months, urging businesses to rethink their HR strategies.Extraordinary HR Cases: Fraud and MisconductCharlotte shared gripping tales from her HR consultancy practice. In one case, she investigated a trusted employee who had embezzled £145,000 over two years. The discovery unfolded while the employee was on maternity leave, presenting a particularly challenging situation both professionally and emotionally.Another story involved an airline first officer whose unprofessional behavior—caught on recorded calls and witnessed in a branded uniform—brought his integrity and fitness for the role into question. The incident highlighted the importance of personal accountability, especially for those in high-pressure roles.These anecdotes underscored the importance of thorough investigations and clear policies to address both misconduct and breaches of trust.Sexual Harassment Prevention: A Duty for EmployersCharlotte discussed the new "duty to prevent sexual harassment" legislation, which places greater accountability on employers to take proactive steps. This extends to protecting employees from harassment not only by colleagues but also by customers, suppliers, and visitors. Businesses must foster safe environments while ensuring policies and training are robust and compliant.She highlighted a training session she’ll be leading to help employers understand and implement these new requirements, demonstrating her commitment to educating businesses in practical, actionable ways.Impact on Small Businesses and CharitiesThe financial ripple effects of the legislative changes are poised to hit small businesses and charities hardest. Charlotte pointed to challenges such as increased minimum wage thresholds and the rising costs of employer National Insurance contributions. For charities, this means potential cuts to services, creating a knock-on effect that places additional strain on public services.Proactive HR Management: Charlotte’s Golden AdviceAs the session closed, Charlotte emphasized the importance of proactive planning. Her top tip for employers was straightforward yet vital: “If you're unsure about any action involving your people, check with a professional before proceeding.” This precautionary approach can save businesses from costly mistakes and legal repercussions.A Dynamic Session Worth RevisitingCharlotte Allfrey’s return to Monday Night Live was as compelling as her debut. Her ability to simplify complex legislative updates while sharing real-world stories captivated the audience, leaving them better equipped to manage the challe...
Welcome to Monday Night Live Embracing Authenticity: Shelley Bridgman's Journey of Transformation and ResilienceIn this week's episode of Monday Night Live, host Derek Arden engages in a compelling conversation with Shelley Bridgman—an award-winning stand-up comedian, actor, scriptwriter, professional speaker, and psychotherapist. Shelley shares her remarkable journey of self-discovery, resilience, and transformation, offering profound insights into embracing one's true identity.A Multifaceted Career Rooted in AuthenticityShelley's diverse career spans the entertainment industry and psychotherapy. Her work as a stand-up comedian and actor has been celebrated for its wit and depth, while her role as a psychotherapist allows her to guide others through their personal journeys. This unique combination of professions underscores her commitment to authenticity and personal growth.Navigating Life's Challenges with CourageShelley's path has been marked by significant challenges, including battling depression, bankruptcy, addiction, and suicide attempts. These experiences tested her resilience and ultimately led her to confront her need to change gender, a pivotal step toward achieving harmony with herself. Her story is a testament to the power of confronting personal struggles and the courage required to live authentically.The Power of Self-Discovery and AcceptanceIn her book, "Stand-Up For Yourself," Shelley provides an inspiring, no-holds-barred account of her quest to find her true self. She candidly discusses her experiences during the hedonistic sixties, her travels to over sixty countries in the seventies, and the profound challenges of the eighties. Through these narratives, Shelley emphasizes the importance of self-discovery, acceptance, and the pursuit of one's true identity.A Love Story Spanning Over Four DecadesBeyond her personal journey, Shelley's story is also a testament to a profoundly touching love story that has lasted over forty years. This enduring relationship highlights the significance of support and understanding in the journey toward self-acceptance and authenticity.Insights into Psychotherapy and Personal GrowthAs a leading psychotherapist, Shelley offers valuable insights into the process of personal growth and the importance of mental health. Her professional experiences provide a unique perspective on the challenges individuals face when confronting their true selves and the therapeutic processes that can facilitate this journey.A Conversation Filled with Humor and WisdomThroughout the interview, Shelley's delightful dry humor and candid storytelling create an engaging and insightful conversation. Her ability to discuss complex and often challenging topics with levity and grace makes this episode both enlightening and enjoyable.Derek Arden's ReflectionsAt the conclusion of the interview, Derek Arden reflects on Shelley's journey, remarking, "What a Great Negotiator." This observation underscores the negotiation inherent in Shelley's journey—the negotiation with oneself to embrace authenticity and the negotiation with society to accept one's true identity.A Source of Inspiration for AllThis episode of Monday Night Live serves as a powerful source of inspiration for anyone facing personal challenges or seeking to embrace their true selves. Shelley Bridgman's story is a reminder of the strength found in authenticity and the profound impact of living a life true to oneself.Derek Ardenhttps://derekarden.co.ukhttps://negotiationexpert.co NEWhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/Tim Durkinhttps://www.timdurkin.com
Join Derek Arden for this week’s engaging session of Monday Night Live, where Derek hosts returning guest Tim Durkin, an original member of the Monday Night Live community. Tim, a seasoned educator, leadership expert, and prolific speaker, brings unique insights from his extensive career studying influential figures in leadership, including Stephen Covey. This session is a quick dive into Covey’s timeless lessons on effective living and leadership from 'The 7 Habits of Highly Effective People', as Tim shares how Covey’s principles have shaped his own life and work.Setting the Stage: Stephen Covey’s Influence on LeadershipDerek kicks off the session by highlighting Stephen Covey’s profound impact on leadership through The 7 Habits of Highly Effective People. Covey’s work, which has sold millions of copies worldwide, presents practical and powerful habits that inspire proactive, intentional living. Tim shares how, as Covey's mentee and a leadership educator himself, he integrates Covey's philosophies into his life and teaching.Core Principles Discussed: The 7 HabitsDerek briefly introduces Covey’s seven habits, laying the groundwork for Tim to elaborate on their practical applications:Be Proactive: Taking responsibility for one’s choices and their outcomes.Begin with the End in Mind: Living with intention by setting clear goals.Put First Things First: Prioritizing tasks and relationships that matter most.Think Win-Win: Striving for mutually beneficial outcomes.Seek First to Understand, Then to Be Understood: Listening deeply before responding.Synergize: Embracing collaboration for greater results.Sharpen the Saw: Prioritizing personal renewal and self-care.These habits serve as the foundation of Covey’s philosophy, and Tim dives into their relevance today, emphasizing Habit 6, Synergize, as a cornerstone for fostering harmony and creativity.The Power of Habit 6: Synergy in ActionSynergy is the art of creating outcomes that surpass individual contributions, and Tim explains how Covey’s idea of synergy is more relevant than ever in our interconnected world. He describes synergy as the result of blending diverse perspectives, yielding more comprehensive solutions. Whether in relationships, organizations, or communities, synergy fosters collaboration and growth.Tim likens synergy to Covey’s “P/PC balance” concept, which balances production (P) with production capacity (PC). In other words, maintaining productivity requires nurturing resources—be they teams, relationships, or individual well-being. This idea resonates with today’s challenges, where effective leaders must invest in people, not just outcomes.Prioritizing Self-Care: “Sharpening the Saw”n a world filled with constant demands, Covey’s Sharpen the Saw habit emphasizes the importance of self-renewal across four dimensions: physical, emotional, mental, and spiritual. Tim shares his own experiences with the benefits of self-care, highlighting how Covey’s advice helped him navigate personal challenges by choosing intentional responses over impulsive reactions.As an advocate for balanced well-being, Tim underscores that self-care isn’t a luxury; it’s essential for maintaining productivity and resilience. For leaders and individuals alike, investing in self-care enables them to give their best to others.Navigating Communication: The Art of ListeningAnother highlight is Seek First to Understand, Then to Be Understood, a principle that encourages empathic listening. Tim discusses how most people listen with the intent to respond rather than understand, often leading to misunderstandings and missed opportunities for connection. By truly listening, he explains, individuals can foster respect, clarity, and trust. For leaders, this skill is invaluable for nurturing a collaborative, supportive environment.Tim illustrates this principle with an exercise involving differing perspectives.
Welcome to Monday Night Live!Join Derek Arden on this week's Monday Night Live as he sits down with Patricia Fripp, a renowned international speaker and celebrated coach.Patricia brings a wealth of experience as a top-tier speaker with accolades from both the National Speakers Association (NSA) in the U.S. and the Professional Speaking Association (PSA) in the U.K. Known for her lifelong commitment to learning, Patricia shares her recent experiences attending prestigious speaking and writing events, from the Professional Speechwriters Association conference in Washington, D.C., to an exclusive seminar with acclaimed consultant Alan Weiss in Las Vegas.Throughout this engaging conversation, Patricia and Derek explore the art and science of crafting impactful messages and the nuances of effective communication. Patricia dives into her observations from the Professional Speechwriters Association, where she met top-tier speechwriters, including those who have crafted messages for U.S. Presidents. These writers provided insights into the meticulous process of speech crafting, with a focus on the importance of every word, the visual setup of the speech environment, and the power of tailored messaging for different audiences.Patricia also reflects on her recent time with Alan Weiss, the prolific author and business consultant, renowned for his unconventional yet practical approaches to consulting and client engagement. She recounts Alan’s principles on how to pivot conversations, use storytelling, and leverage anecdotes to resonate deeply with audiences and clients. Alan’s technique of offering clients "options of yes" — presenting three tiers of services — is a prime example of his strategic approach to enhancing perceived value and encouraging clients to invest more heavily in themselves.Exploring the Power of Language with Patricia FrippPatricia Fripp, a celebrated speaker and communication coach, delves into the meticulous world of professional speechwriting and the importance of intentional language. Sharing insights from recent engagements, including the Professional Speechwriters Association, Patricia emphasizes that the most effective messages are carefully crafted, considering both content and setting. She recounts how iconic speakers like President Obama collaborated intensively with their speechwriters, highlighting the importance of every word, gesture, and visual setting in delivering impactful addresses.Lessons from Alan Weiss:Adapting and Engaging with ClientsIn discussing her recent seminar experience with Alan Weiss, Patricia highlights essential takeaways for anyone working with clients or audiences. Alan, known for his direct approach and deep expertise, advocates for a fluid conversational style that pivots based on the listener’s needs. His "options of yes" strategy — presenting clients with a choice of service packages — encourages investment while subtly guiding clients toward the ideal middle-ground option. Patricia and Derek explore how consultants can use similar techniques to add value and build trust with clients.Mastering Spontaneity: Preparation Meets PerformancePatricia’s anecdotes underscore the paradox of spontaneity in professional speaking. While great speeches often appear off-the-cuff, they are typically the result of intense preparation and a repertoire of carefully chosen stories and quotes. Citing insights from comedians and writers, Patricia stresses the importance of being "perpetually prepared," ready to adapt to audience needs while maintaining a polished, natural delivery.The Art of Constructive Conflict: Insights from “The Odd Couple” SeminarsPatricia reflects on her years of collaboration with Alan Weiss in "The Odd Couple" seminars, where they often took opposing viewpoints to spark dynamic discussions. She explains how constructive conflict can enrich presentations, engaging audiences through debate and contrasting perspectives.
Welcome to Monday Night Live!From Pirate Adventures to Restoring Lost Treasures: Hidden History on Monday Night LiveDescription:In this week’s episode of Monday Night Live, host Derek Arden welcomes longtime friend and former colleague, Godfrey Lancashire. With a fascinating background that spans banking, international hockey, and private investigation, Godfrey dives into a unique passion project he's undertaken: the discovery and restoration of a historic 16th-century artifact, once lost to time. Join Derek and Godfrey as they journey back to England’s Elizabethan era, exploring swashbuckling adventures, historic landmarks, and a shipwrecked Spanish warship that played a surprising role in English history.Summary:Introducing Godfrey Lancashire: Banker, Investigator, and HistorianDerek Arden kicks off the episode by introducing his guest, Godfrey Lancashire, whose career is as varied as it is remarkable. After beginning in banking and playing an instrumental role as captain of the United Banks hockey team, Godfrey transitioned into private investigation, where he developed a knack for uncovering stories both hidden and forgotten. Today, he has become deeply involved in restoring a significant relic from Elizabethan England—one that speaks to his passion for history and adventure.A Dive into Elizabethan England: The Golden Age of ExplorationGodfrey takes viewers on an imaginative journey back to the Elizabethan era, a time of cultural and academic flourishing as well as daring maritime pursuits. Queen Elizabeth I, a strong proponent of education, saw the rise of scholars and explorers like William Shakespeare, Sir Francis Drake, and Sir Walter Raleigh. It was an age where piracy was romanticized, and many individuals embarked on "noble" adventures on the high seas. Godfrey shares stories of exploration and commerce, where the spoils of piracy sometimes funded noble pursuits—one of which is the very school Thomas Hardy helped establish in Dorchester.Thomas Hardy’s Legacy: A Pirate’s Treasure TransformedGodfrey introduces Thomas Hardy, a “squire and pirate” from the small village of Frampton in Dorset, England. Hardy’s adventures brought him wealth, which he used in 1569 to establish a school for boys, today known as Thomas Hardy School. This institution served as a pioneering educational center, and for centuries, it safeguarded a unique artifact: a beautifully carved wooden screen salvaged from the Spanish ship San Salvador, a ship that was once part of the Spanish Armada.Rediscovering a Lost Artifact: The Restoration of the San Salvador ScreenThis impressive wooden screen, standing at four meters high, was kept in Hardy’s school building until it was transferred to new premises in 1927. Eventually, the screen was moved again but was sadly misplaced during a recent school theater renovation. Godfrey shares how the screen nearly ended up lost forever—discarded in a salvage yard—until an astute conservator recognized its historical value. Thanks to the conservator’s sharp eye and dedication, the screen was carefully reassembled, piece by piece, with the support of the local community and generous donations.Preserving History with Passion: The Efforts Behind the Screen's RestorationGodfrey explains the meticulous restoration process, in which thousands of fragments were pieced back together like an intricate jigsaw puzzle. With expert knowledge, the team confirmed the screen’s authenticity through materials testing, and the restored screen is now displayed in its former glory. The team has also uncovered fascinating details, including engravings and notes on the screen’s reverse side, which offer glimpses into England’s maritime past.Looking to the Future: Ensuring the Screen’s Place in HistoryIn the final part of the interview, Godfrey speaks about the plans for the screen's future. Though originally housed in the school, discussions are underway to permanently display it at the Weymouth...
Welcome to Monday Night Live!On this week’s episode of Monday Night Live, hosted by renowned negotiation expert Derek Arden, we had the pleasure of welcoming back financial commentator Justin Urquhart-Stewart. As an expert with a wealth of experience, including his role as a co-founder of Seven Investment Management, Justin provided valuable insights into the current state of the global economy, the UK, the US, and the challenges Europe faces.Derek kicked off the session by mentioning their longstanding friendship and professional history. The conversation quickly delved into the significant financial and political issues impacting global markets. From the ongoing conflict in Ukraine and tensions with China to the recovery from the pandemic and the banking crisis, Justin offered a well-rounded perspective on how these challenges are shaping both global and domestic economies.The Global Economic Landscape: Key IssuesJustin highlighted the combination of troubling global factors, such as the war in Ukraine, ongoing issues with China, and the aftermath of the COVID-19 pandemic. Although the news might seem grim, Justin reminded viewers that markets are always in a state of flux, and this is nothing new. He emphasized the importance of staying calm and understanding the broader context rather than reacting emotionally to market shifts.UK Economy and Debt: The Impact of InflationThe conversation then turned to the UK, where Justin explained the economic pressures caused by inflation, rising interest rates, and public sector debt. He explained how inflation, although on a gradual downward trend, has significantly impacted the cost of goods and delivery delays, straining the economy.Justin provided detailed insights into the UK's rising public debt, which now exceeds £100 billion, double what it was in previous years. He also explained how the government adjusts its borrowing strategies to finance infrastructure projects and pay off rising debts. Despite the concerning figures, Justin noted that the UK economy is resilient and capable of managing these challenges over time.Europe: Fragmentation and Bureaucratic HurdlesShifting focus to Europe, Justin discussed the challenges facing the European Union, including political fragmentation and economic divergence among member states. He highlighted the differing responses of countries like Austria and Hungary toward Russia, creating a complex landscape for investors. The bureaucratic nature of the EU, according to Justin, makes it difficult to create cohesive policies, and this division could lead to further economic strain.US and Tech Markets: Cautious OptimismWhen discussing the US, Justin was more optimistic. He noted that the American economy has performed better than expected, especially in tech sectors. While there have been some concerns about inflation and the Federal Reserve’s rate hikes, Justin reassured viewers that the US remains a key player in global markets. He advised caution, particularly when investing in individual stocks, and recommended focusing on long-term strategies rather than betting on high-risk ventures.The Far East: Growth OpportunitiesTurning to the Far East, Justin emphasized that this region still holds significant growth potential, particularly as China continues to wield influence across Asia. Despite tensions in the South China Sea and concerns over Taiwan, Justin pointed out that economies in Southeast Asia, like Vietnam, are benefiting from China’s investments, but they must remain cautious of debt traps.Middle East and Geopolitical RisksToward the end of the conversation, the discussion moved to the Middle East, with a particular focus on the ongoing conflict in Gaza and the broader instability in the region. Justin shared concerns about how these tensions might escalate, particularly regarding Iran’s role in the region. While these geopolitical risks are concerning, Justin expressed cautious hope for a more stab...
Welcome to Monday Night Live!On this week’s episode of Monday Night Live, hosted by Derek Arden, the guest was international mediator, lawyer, and author, Jane Gunn. Known for her innovative approach to mediation, Jane has handled everything from personal disputes to high-profile commercial cases. In this episode, Derek engages Jane in an insightful discussion about the art and science of mediation, the hidden costs of conflict, and her strategies for creating a calm and fair environment, even in the most heated disputes.The Role of Chocolate in MediationDerek starts the conversation with a light-hearted but intriguing question: “Why do you always bring sweets and chocolates to a mediation?” Jane explains that something as simple as offering a snack can break tension, energize the participants, and even help people think more clearly. She mentions that during a long and emotionally charged mediation, people tend to skip meals or neglect their basic needs, which can exacerbate stress. By offering small comforts like chocolate, she subtly encourages breaks that help people step back, recharge, and re-enter the discussion with a clearer mindset.Managing David and Goliath SituationsA key theme of the discussion was the challenge of mediating imbalanced power dynamics, or "David and Goliath" situations. One audience question asked, “How can a mediator ensure a fair outcome when one party holds more power?” Jane stressed the importance of balancing the scales by giving both parties the space to be heard, challenging their perceptions, and fostering an environment where they can interact as human beings rather than adversaries.Mediation, she emphasized, is about helping people step off the "conveyor belt" of conflict escalation. Instead of heading straight for court, Jane helps them explore different perspectives, think about their relationships, health, and the real costs—emotional, financial, and personal—that conflict brings into their lives.The Cost of LitigationJane's experience has shown her that people often underestimate the impact litigation can have on their health and well-being. Many clients enter a legal battle convinced they are right, focusing only on winning. But they fail to account for the strain prolonged litigation can place on their mental and physical health, relationships, and overall quality of life. One of the most eye-opening moments in her career came during a commercial property dispute where one of the participants had an epiphany: if he spent the next two years litigating, he would lose precious time with his chronically ill wife. This realization shifted his priorities from winning a legal battle to preserving his personal life.Dealing with Uncertainty and FearJane touched on the increasing uncertainty people feel today, from financial concerns to global instability, and how these external anxieties fuel personal conflicts. People’s fears about the future can spill over into how they interact with others, making conflicts harder to resolve. In mediations, Jane helps participants acknowledge these underlying emotions and address them so they can focus on resolving their differences.Mediation Techniques and The Power of ListeningDerek and Jane explored the importance of listening—not just to each other but also to oneself. In her mediations, Jane encourages people to deeply reflect on what really matters to them. This kind of introspection helps to break away from the surface-level demands and focus on deeper needs, beliefs, and goals. She also uses tools like flip charts to visually display the cost of conflict, encouraging clients to see the broader impact of their decisions and the ripple effects on their lives.Jane’s mediation approach is rooted in “principled negotiation,” a method from the Harvard Negotiation Project. This process moves beyond positional bargaining—where each side is fixed on their demands—and digs deeper into underlying needs a...
Welcome to Monday Night Live!Welcome to another insightful episode of Monday Night Live with Derek Arden!This week, Derek is joined by Graham Jones, Head of Business Studies at the University of Buckingham, for an engaging and forward-looking conversation on the role of Artificial Intelligence (AI) in shaping both the educational and business landscapes. With AI evolving at a rapid pace, its influence on universities, businesses, and industries worldwide is undeniable. Graham offers his expert take on how institutions must adapt to AI advancements or face potentially dire consequences.The Future of Higher Education – AI Takes Center StageIn a candid discussion, Graham highlights the financial challenges currently facing UK universities, with several on the brink of bankruptcy due to outdated practices and declining student enrollment. He points out how traditional lecture theaters and teaching methods are becoming obsolete as AI takes on more advanced roles in education. Graham predicts that universities will need to pivot toward AI-accredited qualifications to remain relevant, fundamentally changing the higher education system.Through the historical lens of academia, he discusses how the role of professors and the concept of lecture theaters have remained largely unchanged for centuries. Graham argues that AI’s capability to enhance and even replace many traditional educational functions—like creating new content and conducting assessments—will modernize the system and force universities to rethink their approach.AI’s Role in Business Efficiency – A Radical Shift AheadThe conversation then moves to the transformative power of AI in business operations. According to Graham, AI's ability to handle both administrative and creative tasks will dramatically reduce the number of employees businesses need. The prediction? Companies that previously required a workforce of 100 people may soon only need 5, thanks to AI's efficiency in automating tasks, managing websites, and making real-time adjustments based on data.Practical examples of AI's growing presence in business were shared, such as its ability to generate content, design websites, and create infographics in seconds—streamlining processes and saving both time and money.AI: Ethical Concerns and Security IssuesWhile AI brings about promising developments, Graham also emphasizes the ethical and security concerns surrounding its use. He shares examples of cyber fraud, misuse of AI in criminal activities like human trafficking, and the recent criticism aimed at Starling Bank for not keeping up with AI-driven security measures. He stresses the need for robust legislation to regulate AI and protect against potential abuses, pointing out that it's not AI we should fear but how it may be misused by bad actors.Practical Applications of AI in Content CreationGraham gives a hands-on demonstration of how AI can be used to create content, showing how it can transform raw text into visually appealing infographics. As he walks the audience through the process of turning Derek’s body language notes into professional-looking infographics, he highlights the speed, accuracy, and efficiency with which AI can produce valuable materials for businesses and educators alike.This episode underscores the importance of businesses staying competitive by adopting AI, while also being mindful of its ethical implications. The discussion wraps up with a look at the exciting future of AI and its inevitable impact on job markets, urging industries to adapt or risk falling behind.Conclusion: AI – Revolutionizing Education and BusinessAs the episode concludes, Graham and Derek both agree that AI is no longer just a technological tool but a force that will shape the future of industries worldwide. Universities must modernize to survive, and businesses must embrace AI to remain efficient and competitive. However,
Welcome to Monday Night Live!In this week's compelling episode of Monday Night Live, host Derek Arden welcomes Colonel Brendan Kearney (Ret.), former Chief of Staff of the U.S. Marine Forces Europe, for a dynamic conversation that spans decades of military leadership and pressing global issues. Colonel Kearney, a seasoned Marine with over 30 years of service, provides a unique and insightful perspective on critical topics such as the war in Ukraine, NATO's evolving role, and the geopolitical complexities of Russia and Israel. This episode offers a rich blend of leadership wisdom, historical context, and forward-looking views on global security challenges.Career Reflections and Leadership Lessons: Colonel Kearney begins by recounting his illustrious career in the U.S. Marine Corps, which took him from commanding forces in Hawaii and Japan to serving as the Chief of Staff of Marine Forces Europe. He reflects on the privilege of leading troops and the invaluable education he gained, including time spent at MIT and the National War College. Kearney’s extensive experience in military command roles across Asia, Europe, and Africa shaped his understanding of global conflict and defense strategy.With a passion for continued learning and service, Kearney remains engaged as a military commentator on global media platforms like the BBC, where he offers analysis on current military affairs. His perspective, grounded in both experience and study, adds depth to his observations on contemporary challenges in global military operations.Ukraine Conflict and Russia’s Strategic Failures: One of the central discussions of the evening is the ongoing war in Ukraine. Colonel Kearney offers a historical lens through which to view the conflict, emphasizing the deep-seated historical tensions between Ukraine and Russia that have persisted for millennia. According to Kearney, Vladimir Putin's aim to restore Russian greatness, following what he perceives as the tragedy of the Soviet Union's fall, is driving the conflict.Kearney provides an expert assessment of the Ukrainian military's remarkable transformation since 2014, when they were initially unprepared to confront Russian aggression. Now, through significant training and support from Western allies, including the UK and the U.S., Ukraine’s forces have demonstrated innovation and resilience, turning the tide of the conflict. Kearney highlights the incompetence of the Russian military, particularly in logistics and leadership, as one of the main reasons for their failure to achieve quick victory.The conversation touches on the potential for this war to extend into trench warfare, reminiscent of the early 20th century, with Kearney warning that the conflict may drag on, especially as Ukraine heads into a difficult winter.The Role of NATO and the Threat of Nuclear Warfare: When asked about NATO’s evolving role, Kearney acknowledges the organization’s challenges but underscores its importance as a military and political alliance. He notes that despite frustrations from some U.S. leaders, NATO continues to be a crucial element of global security. Kearney offers insight into the complicated dynamics between NATO countries, particularly those that do not meet their financial commitments, but he remains optimistic about NATO’s overall effectiveness in maintaining Western security.On the subject of nuclear threats, Kearney is cautious but clear: while Putin continues to rattle the nuclear saber, Kearney does not believe Russia will cross that line, citing logistical and environmental concerns that would impact Russia itself. The possibility of tactical nuclear weapons being used is, in his view, more of a burden than a solution for Russia, as such weapons create hazardous environments for all forces involved.Middle East Conflict and Israel’s Security Situation: The discussion also shifts to the Middle East, where Derek Arden inquires about the escalating conflict between...
🎙️ Monday Night Live with Derek Arden: Interview with Eva FanariWelcome to another exciting episode of Monday Night Live! In this episode, Derek Arden sits down with Eva Fanari, a talented real estate broker, trainer, and professional speaker from Albuquerque, New Mexico. Eva, a longtime friend of the show, shares her insights on negotiation, emotional intelligence, and even her journey as an immigrant to the U.S. from Estonia. This episode is packed with practical tips, lighthearted moments, and plenty of wisdom for everyone, whether you’re in business, real estate, or just looking for personal growth!Meet Eva Fanari – Real Estate Broker & Professional SpeakerEva Fanari’s story is nothing short of inspirational. She immigrated to the U.S. from Estonia at the age of 21, got married, and started a family. Today, she’s not only a successful real estate broker but also the newly appointed president of the National Speakers Association in Albuquerque – congratulations, Eva!But that’s not all! Eva writes a weekly column for an Estonian newspaper, offering readers a fresh perspective on U.S. politics and culture. In this interview, she explains how she captures the real voices of people in everyday life – from conversations at grocery stores to chats with colleagues at the water cooler. Her unique, neutral approach to politically charged topics is something we could all learn from.Realtor’s Top Tips for Negotiation 🏡One of the main highlights of this episode is Eva’s incredible advice on negotiation. As a real estate expert, she knows how crucial it is to master the art of negotiation, especially in deals that can stretch over weeks or even months.Here are Eva’s top three tips for successful negotiation:Time is your friend ⏳Negotiations often require time. Sometimes, you don’t have much, but you can create the illusion of time. If a client needs space to think, even giving them a short 10-minute break can help them feel more in control and confident in their decision-making.Clarity is key 🗣️Clear communication is essential. Ensure both parties understand each other by simplifying complex terms and being transparent throughout the process. When you can explain something in a way that's easily understood, it builds trust and avoids misunderstandings.Repetition works 🔁People don’t always grasp ideas the first time around, especially if they have preconceptions. Repeating key points throughout the negotiation can reinforce your message and help override old beliefs or misconceptions.Emotional Intelligence & Personal Growth 💡Eva is not only a skilled negotiator but also a coach who runs spiritual seminars on emotional management and personal growth. She emphasizes that emotions are chemical reactions to external events and that we have the power to manage these emotions. In her seminars, she teaches participants how to be more in tune with their emotions, how to forgive past grievances, and how to take charge of their emotional well-being.Eva also highlights the importance of boredom – yes, you read that right! Boredom allows us to be present and truly sit with ourselves, something many of us avoid in our distraction-filled world of social media and entertainment. When we’re constantly busy, we lose touch with who we are and what we want. Embracing moments of boredom can lead to personal breakthroughs.Cultural Reflections & Patriotic TraditionsA fun and insightful part of the conversation dives into the cultural differences between Estonia and the U.S. For example, in Estonia, it’s mandatory to fly the national flag on public holidays, while in the U.S., it’s done voluntarily. Eva shares stories of her time in both countries, reflecting on the different ways patriotism is expressed and how her experiences shape her view of national pride.Real Estate Market Insights 📊Eva also gives us a glimpse into the current state of the U.S.
Small Behaviors, Big Impact: The Power of Everyday InteractionsTransforming Workplace BehaviorsWelcome to Monday Night Live! Tonight, we're thrilled to welcome back Joanna Gaudoin, a seasoned consultant with a rich background at KPMG. Joanna has become a cherished friend of our show, offering invaluable insights into improving communication and people skills. Her expertise helps individuals and organizations enhance performance and build better relationships.About Joanna GaudoinJoanna Gaudoin, formerly a consultant at KPMG, now runs her own business focused on helping professionals hone their communication and interpersonal skills. Joanna’s approach is grounded in practical experience and a deep understanding of organizational dynamics, making her advice both relatable and actionable.Key Discussion PointsAnecdotes of Recent Annoying IssuesJoanna shares anecdotes about recent annoyances in the workplace, highlighting behaviors that can significantly impact the work environment. From minor habits to major interpersonal clashes, these stories underline the importance of addressing seemingly trivial issues that can disrupt productivity and harmony.Everyone Notices Different ThingsJoanna emphasizes the idea that everyone notices different things in their workplace. Understanding this diversity in perception is crucial for fostering a more empathetic and cooperative work culture. By appreciating varied perspectives, teams can address issues more effectively and build stronger relationships.Perceptions Differ and Have Repercussions on BusinessDiffering perceptions among team members can have substantial repercussions on business. Misaligned perceptions lead to misunderstandings, reduced collaboration, and conflicts. Joanna explains how acknowledging and addressing these differences can improve communication, streamline workflows, and enhance overall efficiency.The Impact of Small BehavioursJoanna delves into how small behaviours can have a significant impact on workplace dynamics. From body language to tone of voice, the subtleties of our interactions influence team cohesion and organizational culture. Joanna provides practical advice on being mindful of these small behaviours to foster a positive and productive environment.Real-Life ExamplesJoanna shares personal experiences from her recent home renovation, contrasting the service of two companies. One company, despite a major mistake, turned the situation around by offering exceptional service, leading Joanna to recommend them. In contrast, another company provided poor service, damaged property, and failed to deliver on promises, resulting in a negative review. These stories illustrate how small actions can significantly impact customer perception and loyalty.Professional vs. Tradespeople ExpectationsJoanna discusses the differences in expectations between professionals and tradespeople. She notes that companies successful in dealing with professionals understand the need for clear communication and reliability. Conversely, even in professional services, small behaviours can make a significant difference, such as acknowledging colleagues at networking events or simply offering to share a wine bottle at a lunch.Addressing Office PoliticsJoanna tackles the complex issue of office politics, noting that hybrid working has exacerbated some problems. People avoid difficult conversations by staying at home, leading to unresolved issues and negative office politics. Joanna suggests that addressing these issues head-on and maintaining open communication are crucial for a healthy workplace culture.The Power of ComplaintsJoanna believes that complaints, when handled correctly, are opportunities for improvement. She shares her father's philosophy that a well-constructed complaint can lead to significant changes and better service. Joanna encourages organizations to view complaints as valuable feedback to enhance their operations and customer satisfac...
Embracing Challenges: David Skinner’s Epic Solo Cycle Ride Across Wales Welcome to another episode of Monday Night Live (MNL)! We’re thrilled to bring back David Skinner, a long-time friend of MNL who has shared his incredible adventures with us each year. This week, David takes us on an extraordinary solo cycle ride across the length of Wales.Introduction by Derek Arden
Hello everybody, I’m Derek Arden, your host for Monday Night Live, where we share stories of extraordinary people who often stay under the radar. Tonight, we have David Skinner, an adventurer who has conquered mountains like Mont Blanc, the Matterhorn, and the Andes. Now, he has taken on a new challenge: cycling the length of Wales. I followed David on the Garmin app during his journey, and we’ll delve into his motivations and experiences. Whether you’re an adventurer or a fan of human determination, this episode will inspire and motivate you.
Motivation Behind the Ride
David begins by sharing what inspired this challenge. It started with a Christmas gift from his wife: a guidebook for “Lôn Las Cymru,” a remote cycle route from the southern to the northern tip of Wales. The idea of traversing such a varied and challenging landscape intrigued him. Despite the demanding nature of the ride, David saw it as a personal challenge worth undertaking.
The Route
David’s route included some of Wales’ most stunning parts, such as the Brecon Beacons, the Cambrian Mountains, Cader Idris, and Snowdonia National Park. He shares breathtaking images of Snowdonia, highlighting the stark contrast between the lush, green landscapes and rugged mountain terrains.
Day-by-Day Breakdown of the JourneyPreparation and Planning
Preparation was key to David’s success. He discusses the importance of health, fitness, motivation, nutrition, recovery, weather, mechanics, route finding, and safety. He emphasizes that meticulous planning and having contingencies in place were crucial for navigating the unpredictable Welsh weather and challenging terrain.
Day 1: Cardiff to Glasbury
David’s adventure began in Cardiff, starting at the Cardiff Bay docks. The first day’s journey followed the Taff Trail, taking him out of the city and into more remote areas. The transition from urban to rural was stark and exhilarating. He cycled 114 kilometers, climbing about 5,000 feet, and ended the day in Glasbury, near Hay-on-Wye, known for its second-hand bookshops.
Day 2: Glasbury to Llanidloes
The second day was deceptively challenging. Despite being a shorter route, David felt the fatigue setting in. He crossed the River Severn at Builth Wells, cycled through lush landscapes near Rhayader, and ended the day in the charming town of Llanidloes. The cumulative effort of the previous day made this leg particularly tough.
Day 3: Llanidloes to Barmouth
Day three presented the most climbing, with David navigating the Hafren Forest and ascending to the high point near Cader Idris. The weather was unpredictable, with heavy showers giving way to sunshine, creating a surreal cycling experience. He navigated through the slate valleys and reached the historic Barmouth Bridge, ending his day in the coastal town of Barmouth.
Day 4: Barmouth to Holyhead
The final day was the longest and featured the greatest ascent. David cycled along the coast, through Porthmadog, and up towards Carnarvon. The views of the Snowdon mountain range were breathtaking, but fatigue and soreness set in, making the final leg to Holyhead a true test of endurance. Despite the challenges, he reached his destination, feeling a profound sense of accomplishment.
Reflections and Lessons Learned
Balancing Go-for-it and Planning
David reflects on the importance of balancing enthusiasm with meticulous planning. While a positive attitude and willingness to take risks are essential, having a well-thought-out plan can make all the difference.
Value of Contingency
Having contingency plans provided David with the confidence to commit fully to his goals. Knowing he had thought through potential issues allowed him to focus on the journey without undue worry.
Breaking Down Big Goals
David used the technique of chunking to break down his long journey into manageable parts. This method helped him stay motivated and focused, especially during the most challenging moments.
Notice and Value Your Achievements
David learned to stop and appreciate his accomplishments. Recognizing and valuing small successes contributes to building a positive mindset and confidence. He realized the importance of turning passing experiences into lasting resources.
Conclusion
David’s journey across Wales is a testament to human resilience and determination. His story is a powerful reminder to embrace challenges, plan meticulously, and value our achievements.
Stay tuned for more stories of extraordinary people on Monday Night Live!
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Welcome to Monday Night Live, your premier podcast for insights into the dynamic world of international business. I’m Derek Arden, and today I have the pleasure of speaking with Michael Williams, an esteemed friend and seasoned professional in the banking industry. Our conversation delves into the critical role of culture in international business and Mike’s extensive experiences navigating diverse cultural landscapes.
Mike Williams: A Journey Through Cultures
Mike Williams’ career journey is nothing short of remarkable. Starting from a humble position as a tea boy at a high street bank, he climbed the corporate ladder to become the Chairman of a leading international bank. His career has spanned continents, allowing him to immerse himself in various cultural settings, each presenting unique challenges and learning opportunities.
The Importance of Cultural Understanding
In our discussion, Mike emphasizes that understanding and respecting cultural differences is paramount in international business. He shares anecdotes from his career, highlighting how cultural awareness has been crucial in his roles. For instance, Mike recounts his time working for a Japanese bank, where the hierarchical and traditional business culture required a different approach compared to Western organizations.
Hierarchical vs. Democratic Cultures
One of the key themes Mike discusses is the contrast between hierarchical and democratic cultures. In hierarchical cultures, like those found in Japan and parts of the GCC, decisions are made at the top, and employees are expected to follow directives without question. In contrast, democratic cultures, such as those in Scandinavian countries, encourage collective decision-making and employee participation. Understanding these cultural frameworks has been essential for Mike in effectively leading and negotiating in diverse environments.
Cultural Seasons: A Metaphor for Career Stages
Mike uses the metaphor of seasons to describe his career stages, each representing a different cultural experience:
Spring: His early years at a high street bank, learning the fundamentals of banking in a traditional British setting.
Summer: His time at a Japanese bank, adapting to a blend of traditional banking and modern investment banking cultures.
Autumn: Working in the GCC, where he encountered a unique mix of traditional values and modern business practices.
Winter: His later years serving on various boards, where he applied his cumulative cultural knowledge to different organizational settings.
Adapting to Middle Eastern Business Culture
A significant portion of Mike’s career was spent in the GCC, particularly in the UAE and Qatar. Here, he had to navigate a business environment deeply rooted in local customs and Islamic principles. Mike shares how understanding the nuances of Sharia law, which prohibits interest and certain types of investments, was crucial for his success. He also highlights the importance of building trust and relationships in a region where personal connections often drive business dealings.
Measuring and Influencing Organizational Culture
As Chairman, one of Mike’s responsibilities is to shape and measure the culture of his organization. He discusses the challenges of assessing an abstract concept like culture and the methods he uses, such as direct interaction with employees and evaluating the alignment of their values with the organization’s goals. Mike stresses that even within a single company, subcultures can exist, influenced by leadership styles, departmental functions, and individual backgrounds.
Cultural Adaptation and Flexibility
Mike’s experiences underscore the necessity of cultural adaptation and flexibility in international business. He recounts how he had to shift his management style when moving from a hierarchical Japanese bank to a more egalitarian environment in the GCC. These adjustments not only helped him succeed but also facilitated smoother operations and better team cohesion.
Key Takeaways for Aspiring Professionals
Mike offers valuable advice for those looking to advance their careers in international business:
Embrace Diversity: Understand and respect the diverse cultural backgrounds of your colleagues and clients.
Learn Continuously: Stay open to learning new cultural norms and practices.
Adaptability: Be willing to adjust your approach based on the cultural context.
Build Relationships: Invest time in building strong, trust-based relationships, especially in cultures where personal connections are key to business success.
Thank you for joining us on this insightful episode of Monday Night Live. Mike Williams’ journey through various cultural landscapes offers a wealth of knowledge for anyone involved in international business. His stories and lessons underscore the critical importance of cultural understanding and adaptability. If you enjoyed this episode, please like and subscribe to our podcast. Join us live every Monday night for more insights from industry leaders and professionals.
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Hello, everybody! I’m Derek Arden, and welcome to the 223rd edition of Monday Night Live Live and Uncut Podcast. Today, I’m thrilled to welcome Amy Rowlinson, a long-time friend of Monday Night Live. Amy joined us for our very first episode on March 23, 2020, which was a significant day for her as she launched her own podcast on that very date. Welcome, Amy, and thanks for joining us again. Can you share a bit about the first 25 years of your life?
Early Life and Career Beginnings
Amy shared that she grew up in Stratford-upon-Avon, greatly influenced by Shakespeare and her father. She spent much time at local theatres and even became a national rowing champion in 1990. After studying linguistics at the University of Reading, Amy embarked on a career in the City of London, working for a recruitment company in Grosvenor Street. She managed a team of 400 temps weekly before taking a career break to raise her two children.
Achievements in Cricket and Professional Ventures
Amy’s dedication extended to cricket, where the English Cricket Board recognized her for her outstanding volunteer work, which brought together the community in a significant project. This recognition led to an unexpected opportunity with a project management company funded by James Caan from Dragon’s Den, which was ironically located opposite her previous office. She then set up her own business in 2016, focusing on property investment and networking meetings. Her entrepreneurial spirit saw her launch a podcast right as COVID-19 lockdowns began in March 2020.
Life Purpose Coach and Podcast Host
In addition to her professional ventures, Amy is a life purpose coach and the host of the podcast “Focus on WHY.” Her podcast explores the reasons behind why people do what they do, delving into their motivations and passions. Amy helps individuals discover and live their purpose, emphasizing the importance of understanding one’s ‘why’ and actively creating a meaningful life.
Podcasting and the Power of Purpose
Discussing her podcasting journey, Amy highlighted that out of the 407 editions, a common trait among her guests was their conscious approach to life. They were not merely existing but living with purpose. Amy believes in the power of consciously creating one’s ‘why,’ emphasizing that it evolves as we do. She credits Simon Sinek’s concept of starting with ‘why’ as an inspiration but stresses the importance of constantly focusing and evolving one’s purpose.
Personal Stories and Writing
Amy is also a budding author, influenced by her grandfathers’ contrasting wartime experiences. One grandfather, a dedicated soldier, and the other, a peace advocate, both left indelible marks on her. She chose to write about her grandfather who was conscripted and held as a prisoner of war. Discovering his diary and other manuscripts after his passing, Amy felt a profound connection and responsibility to share his stories, incorporating life lessons and insights from her podcast.
Unlocking Potential and Overcoming Writer’s Block
Struggling with imposter syndrome, Amy sought help from a coach to overcome her self-doubt. Through a meditative dialogue with her late grandfather, she found the strength to continue writing. Amy’s journey was further enriched by serendipitous discoveries, including a box of her grandfather’s war-time diary and an old cassette interview of him.
The Discovery of a Priceless Treasure
Among her grandmother’s belongings, Amy found her grandfather’s scrapbook, detailing his experiences as a POW. This discovery was pivotal, as it provided her with authentic material to craft her book. The diary, full of vulnerable and poignant entries, offered a window into his psyche during the war.
Synchronicity and the Path to Publication
Amy shared that synchronicity played a significant role in her journey, connecting her with various people and resources just when she needed them. Her book, “Focus on Why: Your Uplifting Guide to Creating a Purposeful Way of Life,” weaves her grandfather’s stories with lessons from her podcast, providing readers with a guide to purposeful living.
Conclusion and Future Plans
As the interview concluded, Amy expressed gratitude for the support she received throughout her journey. She announced the upcoming launch of her book in October and promised to return to share more stories. Derek praised Amy’s resilience and dedication, highlighting her role as the later chronicler, fulfilling her grandfather’s vision.
Stay tuned for more inspiring stories from Monday Night Live, and don’t miss Amy Rowlinson’s return for the book launch! Thank you for joining us, Amy, and we look forward to hearing more from you soon.
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Welcome to another episode of Monday Night Live, hosted by Derek Arden. This week, we are delighted to welcome back Tracy Hooper, founder of The Confidence Project and author of “The Now Hello.” Tracy, joining us from Portland, Oregon, is here to share her expertise on “Confident Conversations.” With a rich background as a former TV news reporter and anchor, Tracy brings a wealth of knowledge and practical advice to the table.
Introduction to Tracy Hooper
In this episode, Derek Arden introduces Tracy Hooper, highlighting her impressive background and the significance of her third appearance on the show. Tracy’s journey from TV news to founding The Confidence Project is both inspiring and instructive. Her transition showcases her dedication to helping others build confidence in their conversational skills.
The Importance of Confident Conversations
Tracy emphasizes the critical need for confident conversations in today’s digital age, where face-to-face interactions are often replaced by texting and emailing. She notes that many people have become rusty in their conversational abilities due to the prevalence of digital communication. Tracy highlights the importance of rediscovering the art of engaging dialogue to build stronger, more meaningful connections.
Lessons from Tracy’s Life
Tracy shares personal stories about learning conversation skills from her parents. Her mother, in particular, played a significant role in teaching her the fundamentals of inclusive and engaging conversation. These early experiences around the dinner table taught Tracy the value of including everyone in a discussion. Additionally, she recounts anecdotes from her career, including learning from seasoned news professionals like Jane Miller, which showcase the practical application of these skills.
Techniques for Confident Conversations
Tracy offers a range of practical techniques for engaging in confident conversations. She advises giving genuine compliments on accomplishments or traits rather than appearances. Using Kickstarter questions like “what,” “how,” and “tell me more” can spark meaningful dialogue. Tracy encourages a mindset of constant learning and attentiveness to non-verbal cues to enhance curiosity.
Researching people before meetings to find common ground, making connections through mutual acquaintances, and leveraging active listening as a crucial skill are also key techniques Tracy discusses. These methods are vital for building rapport and maintaining engaging conversations.
Practical Applications
Tracy shares practical applications of her techniques, such as remembering and pronouncing names correctly, breaking and entering into conversations gracefully, and the art of including others in discussions. She offers tips on handling situations where one might feel left out or need to leave a conversation politely. Tracy’s advice is both practical and empathetic, designed to make everyone feel valued and included.
The Goodbye Formula
One of the standout segments of the interview is Tracy’s four-step process to end conversations respectfully: Thank the person, acknowledge something they said, offer a farewell phrase, and use a goodbye gesture. This formula ensures that conversations end on a positive note, leaving both parties feeling respected and appreciated.
Personal Insights
Tracy also shares her family dynamics and how she taught her children the art of conversation. Family dinners and open dialogue were significant in reinforcing the importance of confident conversations. Tracy reflects on how these skills can build confidence in interactions with anyone, from prominent figures to everyday acquaintances. Her personal insights underscore the universal applicability of her techniques and their importance in fostering meaningful connections.
Q&A Session
The episode concludes with a lively Q&A session between Derek and Tracy. They explore common sense practices that are often overlooked and how to implement them effectively in everyday interactions. Tracy’s responses are insightful and practical, providing listeners with actionable advice they can use immediately.
Join the Conversation
Don’t miss out on this engaging episode filled with practical tips and heartfelt stories. Subscribe to Monday Night Live for more inspiring interviews and expert insights. Unlock the secrets to confident conversations and transform your communication skills with guidance from Tracy Hooper.
ConfidentConversations #TheConfidenceProject #TracyHooper #DerekArden #MondayNightLive #CommunicationSkills #TheNowHello #Interview #Podcast #LiveTalkShow
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Derek Arden introduces physiotherapist Alison Grose, highlighting the importance of understanding the mind-body connection in achieving holistic wellness.
Unlocking the mind-body connection is essential for holistic health, and physiotherapy expert Alison Grose offers invaluable insights into this vital relationship. Alison’s journey into physiotherapy began with a childhood filled with sports and a deep fascination with how the body works. It was a chance encounter with Audrey, a seasoned physiotherapist, that ignited Alison’s passion for the field. Witnessing Audrey’s ability to heal not just bodies but also minds through physiotherapy left a lasting impression on Alison.
Throughout her 25-year career, Alison has dedicated herself to understanding and harnessing the power of the mind-body connection in healing. She emphasizes the importance of viewing the body as a whole, rather than focusing solely on physical symptoms. According to Alison, mental stress can manifest as physical ailments, highlighting the interconnectedness of mind and body. She advises individuals to prioritize stress management techniques, such as mindfulness and relaxation exercises, to promote overall well-being.
Alison’s expertise extends to injury management and rehabilitation, where she emphasizes the importance of early intervention and holistic approaches. She believes that addressing both the physical and psychological aspects of injury is key to successful recovery. Through her work with elite athletes, Alison has witnessed firsthand the profound impact of the mind-body connection on performance and injury prevention.
In her practice, Alison emphasizes the importance of safe physical activity, particularly for weekend warriors who may be prone to overexertion and injury. She offers practical tips for injury prevention, including proper warm-up techniques and listening to the body’s signals. Additionally, Alison explores the role of physiotherapy in managing chronic conditions, such as arthritis and fibromyalgia, where the mind-body connection plays a central role.
Alison’s approach to physiotherapy goes beyond traditional methods, incorporating innovative techniques such as ultrasound and laser therapy. She believes in staying abreast of the latest research and technology to provide the best possible care for her patients. Through her work, Alison hopes to empower individuals to take an active role in their health and well-being by recognizing and nurturing the mind-body connection.
Overall, Alison Grose’s journey into physiotherapy has been shaped by a deep appreciation for the intricate interplay between mind and body. From her early experiences as a sports enthusiast to her current role as a respected physiotherapist, she has witnessed firsthand the transformative power of addressing both physical and psychological aspects of health. By unlocking the mind-body connection, Alison aims to promote healing, resilience, and overall vitality in her patients and clients.
Join us on Monday Night Live for more enlightening conversations with industry experts.
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IntroductionWelcome to another episode of Monday Night Live, hosted by Derek Arden. This engaging podcast features uncut interviews with influential figures from around the globe. In this episode, Derek interviews Janelle Barlow, an accomplished professional speaker, author, and expert in complaint management. Join us as we delve into Janelle’s fascinating journey and her insights on the importance of handling complaints and the art of negotiation.
Meet Janelle BarlowJanelle Barlow, based in Albuquerque, New Mexico, is a renowned author and speaker with a PhD. She has dedicated her career to understanding and improving how businesses handle complaints. Janelle’s seminal work, “A Complaint is a Gift,” revolutionized the field when it was first published in the late 1980s and is now in its third edition. Her latest book, “Listen to Learn or Lose,” focuses on guiding managers in effective complaint handling.
Journey Across the United StatesJanelle’s journey began in South Dakota, a place she felt compelled to leave from a young age due to its conservative and small-town nature. Her academic pursuits took her to the University of Pittsburgh, and then to the prestigious University of California, Berkeley. Despite facing initial intimidation from her Ivy League peers, Janelle thrived and eventually transitioned from academia to entrepreneurship, establishing herself as a thought leader in complaint management.
A Global PerspectiveJanelle’s global experiences, including three years in Taiwan, significantly shaped her worldview. Living in Taiwan during a time of rapid modernization, she witnessed firsthand the dramatic changes in the country. These experiences enriched her understanding of global business practices and customer service expectations.
The Economics of ComplaintsOne of Janelle’s key insights is the economic impact of unaddressed complaints. In the United States, it’s estimated that businesses lose over a trillion dollars annually due to poor complaint handling. In the UK, this figure stands at 174 billion pounds. Despite these staggering numbers, many businesses remain unaware of the extent of their losses or how to address them effectively.
Complaints and Negotiations: The ConnectionDerek Arden, an expert in negotiation, draws parallels between complaint handling and negotiation. Both require a nuanced understanding of human behavior and a strategic approach to communication. Janelle agrees, emphasizing that handling complaints effectively is akin to negotiating a positive outcome. When customers complain, they are essentially negotiating for better service or product quality.
Cultural Nuances in ComplainingCultural attitudes towards complaining vary significantly. While Americans may complain more openly, cultural teachings like “if you can’t say something nice, don’t say anything at all” still influence behavior. Janelle notes that many complaints are disguised as questions, which businesses often fail to recognize and address properly.
Gender Differences in ComplainingThere’s a common misconception that women complain more than men. However, Janelle’s research suggests that men tend to complain more frequently, possibly due to societal positions of ownership and entitlement. Women, on the other hand, are often labeled negatively for complaining, which can discourage them from voicing their concerns.
Effective Complaint HandlingJanelle emphasizes the importance of framing complaints positively. Starting with a compliment or acknowledging the company’s strengths can make businesses more receptive to feedback. This approach not only addresses the issue at hand but also fosters a constructive dialogue. In negotiation terms, this is akin to building rapport and setting a positive tone for discussions.
The Role of Complaints in Business ImprovementEffective complaint handling is crucial for business success. Addressing complaints promptly and positively can enhance customer loyalty and satisfaction. Janelle’s work highlights that businesses should view complaints as opportunities for improvement rather than nuisances to be avoided. Just as in negotiations, the goal is to reach a mutually beneficial resolution.
American Politics and DivisivenessTowards the end of the interview, Derek and Janelle touch upon the current state of American politics. Janelle notes the deep divisions within the country and the challenges of having constructive political discussions. She draws parallels to the UK’s experience with Brexit, emphasizing the importance of understanding and respecting differing viewpoints.
Final ThoughtsJanelle Barlow’s insights on complaint management and negotiation are invaluable for businesses aiming to improve customer relations and retain loyalty. Her emphasis on the economic impact of complaints and the need for a positive approach to handling them provides a clear roadmap for success. Understanding the link between complaints and negotiation can transform how businesses approach customer feedback.
For those interested in learning more, Janelle offers an overview of the 12 best practices in complaint handling. This resource is available by contacting her directly or through Derek Arden’s newsletter.
Thank you for joining us on Monday Night Live. Stay tuned for more insightful interviews with movers and shakers from around the world.
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Join us on “Monday Night Live” tonight for a fascinating session with Dr. Colin Summerhayes, a distinguished marine geochemist and oceanographer who specializes in climate change research.
Net Zero: Can We Achieve It? Dr. Colin Summerhayes Weighs InDr. Summerhayes, an Emeritus Associate of Cambridge University’s Scott Polar Research Institute, has made significant contributions to our understanding of climate dynamics through his extensive work in Antarctica, which he has visited six times. In his latest book, The Icy Planet, Dr. Summerhayes poses the critical question, “Will Net Zero work?” He expresses cautious optimism about our ability to address climate challenges, emphasizing the need for collective action based on our current knowledge.
Understanding Climate ChangeDr. Summerhayes discusses the gradual melting of ice and its impact on rising sea levels, a direct result of global warming. He highlights the importance of understanding climate change as a risk management issue for future generations. Despite the alarming trends, Dr. Summerhayes maintains that it is not all doom and gloom. He references Not the End of the World by Hannah Ritchie, which suggests that we have the potential to build a sustainable planet.
International Efforts and DataDr. Summerhayes explains the role of the UN Framework Convention on Climate Change, which aims to limit global warming to 1.5 degrees Celsius above pre-industrial levels. He presents data showing the increasing rate of global temperature rise and its implications. The Central England Temperature Database, which is the longest temperature record on the planet, provides a local perspective on global warming trends.
Regional and Global ImpactsHe discusses recent climate anomalies, such as record heatwaves and flooding in the UK, and emphasizes the global nature of these changes. Dr. Summerhayes presents data on ocean temperatures, showing significant warming in various regions, which contributes to the overall climate change scenario.
Historical Context and Current TrendsUsing ice core samples from Antarctica, Dr. Summerhayes illustrates the historical levels of carbon dioxide in the atmosphere and the dramatic increase since the Industrial Revolution. He explains that the current rate of CO2 increase is unprecedented, occurring 100 times faster than natural rates.
Consequences of Melting IceThe discussion shifts to the potential impacts of melting ice in Antarctica and Greenland. Dr. Summerhayes explains that if significant portions of these ice masses melt, sea levels could rise by several meters, posing severe risks to coastal cities and infrastructure.
The Role of Fossil FuelsDr. Summerhayes outlines the historical and ongoing use of fossil fuels, showing how coal, oil, and natural gas have contributed to the current levels of greenhouse gases. He highlights the concept of the “Great Acceleration” and its implications for climate change.
Potential Solutions and Individual ActionsDr. Summerhayes stresses the importance of both governmental and individual actions in addressing climate change. He discusses various strategies, such as insulating homes, using renewable energy sources, and promoting the planting of trees and hedgerows. He encourages viewers to engage in advocacy and education to promote sustainability.
Positive PerspectivesDr. Summerhayes concludes with a message of cautious optimism. He references influential thinkers like David Attenborough, Mark Carney, and Bill Gates, who provide different perspectives on how we can address climate change through sustainable practices, economic reform, and technological innovation.
Final ThoughtsDr. Summerhayes reiterates the importance of taking action to build a sustainable future. He encourages viewers to consider the impact of their choices and to work collectively towards reducing greenhouse gas emissions and mitigating climate change.
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Today, we’re thrilled to have Carole Peters-King, a multifaceted professional whose career spans journalism, documentary filmmaking, sailor society and global communications. Here’s a snapshot of what we covered:.From Journalism to Global Communications
Carole started her career in journalism, first at the Leicester Mercury, then moved to radio and television, quickly rising to a producer and director role. She later transitioned into a surprising yet fulfilling role as a Church of England priest, while still engaging in communications and journalism.
Advocating for Sailors’ Safety
As the Global Communications Director for the Sailor Society, Carole highlighted the critical support her organization provides to sailors navigating dangerous waters, particularly through the Red Sea. The society, established in 1818, offers 24-hour support, crisis response, and welfare training to improve sailors’ mental and physical health.
Frontline Journalism and Documentary Making
Carole shared captivating stories from her days as a war reporter and documentary filmmaker. Her work includes investigative pieces on consumer issues and in-depth documentaries on serial killers and spies, shedding light on dark and complex subjects.
A Vicar with a Vicar of Dibley Twist
Embodying a blend of Bridget Jones and the beloved Vicar of Dibley, Carole brings humor and depth to her role as a priest. She recounted a particularly memorable moment delivering last rites dressed as the angel Gabriel, showcasing her unique approach to her spiritual duties.
Final Thoughts and Inspirations
Carole’s advice to viewers emphasizes the importance of enjoying life while striving to make a positive impact on the world and maintaining integrity in every action.
Join us again on Monday Night Live for more engaging conversations and insightful stories. Don’t forget to like, subscribe, and comment below with your thoughts and questions for Carole!
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Telephone Skills by the Telephone Assassin.On this week’s edition of Monday Night Live, Derek Arden hosts Anthony Stears, also known as the “Telephone Assassin,” in a compelling interview that sheds light on Stears’ innovative approaches to maximising phone usage in call centres telephone skills and professional environments.
Anthony Stears, who shares a humble beginning with Derek, including entrepreneurial ventures from a young age, details his evolution from an ambitious car washer to a real estate agent, and finally to a master of telephone sales and professional speaking. With a knack for conversation, Anthony branded himself as the “Telephone Assassin,” a title reflecting his prowess in navigating and revolutionizing telephone communications for business success.
Throughout the interview, Stears shares anecdotes and insights from his career journey. Initially challenged by his youthful appearance, he learned to establish credibility before face-to-face meetings through strategic pre-meeting phone calls. This approach not only warmed up his clients but also set the stage for more effective in-person interactions.
As the conversation progresses, Anthony delves into his strategies for building effective conversational tactics and eliminating ineffective business practices, which he refers to as “Bull.” He emphasizes the importance of fostering a belief in one’s abilities and services, a philosophy that has guided his professional trajectory.
Anthony recounts pivotal moments that shaped his career, like the experience of being underestimated due to his age during a property valuation, which taught him the importance of proving his worth before being seen. This incident led him to leverage the power of telephone conversations to build rapport and set the groundwork for successful business interactions.
He also touches on the business lessons learned from running a telemarketing company, where he transitioned from direct sales to offering workshops, thus broadening his impact and income. These workshops were so successful that they prompted him to further engage in professional speaking, eventually leading him to become an influential figure in the sales and speaking circuits.
Stears candidly discusses the challenges and misconceptions about phone-based communication, noting that despite technological advances, the fundamental principles of effective salesmanship and customer service remain rooted in personal, direct interactions.
In closing, Anthony highlights the ongoing relevance of telephone skills in the digital age, where so many are hesitant to engage in direct dialogue, stressing that mastering these skills can significantly enhance business outcomes.
This episode of Monday Night Live not only explores Anthony Stears’ unique approach to sales and professional speaking but also serves as an inspirational guide for leveraging traditional tools in innovative ways to achieve business success.
Derek Arden welcomes David Thomas on Monday Night Live this week to talk about Memory.
Resilience Redefined: The Inspirational Journey of David Thomas, From Hardship to Memory Mastery
Introduction: Triumph Over Adversity
In this captivating episode of Monday Night Live, host Derek Arden is thrilled to welcome David Thomas, also known as the “Memory Man,” for the 220th edition of the show.
David’s journey from the struggles of a turbulent childhood in Yorkshire to becoming a memory champion in the USA and a guest on the Oprah Winfrey Show is not just inspiring—it’s a testament to the power of resilience and self-improvement.
Early Life Challenges: Building Resilience
David opens up about his challenging early years, marked by family instability and personal setbacks. Growing up with an alcoholic mother and witnessing frequent domestic turmoil,
David faced numerous obstacles, including abuse, poverty, and mental health struggles. His candid discussion sheds light on the harsh realities that shaped his formidable spirit.
A Turnaround with the Fire Service: Finding Salvation
The turning point in David’s life came when he joined the fire service at age 20. This career move not only pulled him away from a destructive path of drugs and alcohol but also instilled a sense of purpose and belonging.
David credits the fire service with saving his life, providing him not only with stability but also with a platform to discover his unique talents.
From Firefighting to Memory Mastery: An Unlikely Transition
David’s foray into the world of memory training began somewhat accidentally. Struggling with exams in the fire service, he watched a television program that introduced him to memory techniques.
Motivated by his own needs, he self-taught through books and intense personal practice, eventually rising to become a memory champion. His story emphasizes that educational and personal growth can come from unexpected sources and doesn’t always follow a traditional path.
Breakthrough on the Oprah Winfrey Show: A Platform for Influence
David recounts his remarkable experience on the Oprah Winfrey Show, where he demonstrated his memory skills by recalling complex sets of data under pressure.
This appearance not only cemented his reputation as a leading memory expert but also highlighted his ability to engage and inspire a wide audience. His interaction with Oprah, filled with humour and mutual respect, showcased his charisma and relatability.
Practical Memory Tips: Enhancing Cognitive Abilities
In the latter part of the interview, David provides valuable insights into improving memory and cognitive function. He emphasizes the importance of turning abstract information into vivid, memorable images and sequences. These techniques are not just for academic or competitive purposes but can enhance everyday life, particularly as we age.
Concluding Reflections: The Power of Persistence
David’s reflections on his journey underscore a powerful narrative of transformation and hope. His discussion extends beyond personal achievement, touching on broader themes of human potential and the importance of mental and emotional health.
Memory Improvement for the Second Half of Life: Advice from a Champion
Responding to questions about memory loss with age, David reassures viewers that cognitive decline is not inevitable. He encourages engaging in challenging activities that stimulate the brain and insists on the potential for growth and learning throughout one’s life.
Final Thoughts: Legacy and Impact
David Thomas’s life story is more than a tale of personal success. It is a beacon of hope for anyone facing adversity. His journey illustrates how determination, education, and a little bit of unconventional thinking can lead to extraordinary outcomes. This episode of Monday Night Live not only entertains but also educates and inspires, making it a must-watch for anyone interested in the art of memory, the power of resilience, or the beauty of a second chance at life.
Tonight’s discussion promises to be both enlightening and crucially important, as we delve into two pressing topics: Money Laundering and Fraud.
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In this week’s Monday Night Live Podcast, Derek Arden interviews Paul Coleman, an ACIB compliance expert who recently returned to the UK after working in the Caribbean for a decade, focusing on fraud and money laundering. The discussion promises to shed light on two critical topics: the challenges in combating money laundering and fraud in today’s financial landscape.
Paul begins by distinguishing between fraud and money laundering, highlighting fraud as a deception for financial gain and money laundering as the concealment of illegally obtained property’s origins. He emphasizes that money laundering is intricately linked to various criminal activities, such as fraud, corruption, and trafficking, which poses a complex challenge for law enforcement.
The conversation delves into staggering statistics, such as the UK’s £1 trillion card spend in 2022, with £556.3 million lost to card fraud and an additional £105 million to authorized push payment fraud. Coleman shares a personal experience of falling victim to such fraud while in Turks and Caicos, emphasizing the sophistication and agility of cybercriminals.
Money laundering, estimated to account for 2-5% of global GDP, presents a monumental challenge due to its clandestine nature and intricate web of illicit transactions. Paul explains the role of financial institutions, lawyers, and real estate agents in facilitating or preventing money laundering activities. He highlights the importance of following the money trail and scrutinizing individuals’ unexplained wealth and extravagant lifestyles.
The conversation shifts to recent controversies surrounding the UK Post Office, with attendees in the chat expressing opinions ranging from incompetence to complicity in fraudulent activities. Coleman underscores the importance of whistleblowing in exposing malpractices, acknowledging the risks whistleblowers face and the need for robust legal protections.
Throughout the discussion, Paul and Derek navigate the complexities of financial crime enforcement, from the challenges of investigating and prosecuting offenders to the role of regulatory bodies and the judiciary. They also touch on the ethical implications of overlooking suspicious transactions and the need for greater transparency and accountability in the financial sector.
As the podcast nears its end, Paul and Derek invite participants to share their thoughts on the Post Office controversy, fostering an engaging and interactive dialogue on pressing issues of corporate governance and regulatory compliance.
In conclusion, this episode offers invaluable insights into the intricate world of financial crime, underscoring the urgent need for enhanced collaboration between regulatory bodies, law enforcement, and the private sector to combat money laundering and fraud effectively. Join Derek Arden and Paul Coleman for a thought-provoking discussion on the frontline of financial integrity and compliance.
In this episode of Monday Night Live, Derek Arden interviews Justin Urquhart-Stewart. Here’s a summary of their conversation:
- Justin Urquhart-Stewart, a BBC guru and international speaker, joins Derek Arden on the podcast to discuss the current economic landscape.
- They acknowledge the confusion in the world in 2024, likening it to a Clive Cussler novel that is both exciting and frightening.
- Despite various global challenges, including COVID-19, banking crises, and inflation issues, the global economy has shown resilience and continues to grow.
- The discussion highlights the importance of companies demonstrating transparency and responsible practices in the face of environmental, sustainable, and governance (ESG) concerns.
- Justin criticizes certain investment companies in Britain for their lack of trustworthiness and unethical practices, emphasizing the need for responsible stewardship of people’s investments.
- They discuss the case of Neil Woodford, a UK fund manager who faced issues with his equity income fund and the consequences of his actions on investors.
- The conversation touches on the short-term focus in private equity and stockbroking and the need for a shift toward long-term investments.
- Justin emphasizes the importance of trust in the financial industry and how it takes time to build a reputation for consistently making the right decisions.
- The discussion delves into various political issues, including the state of leadership in the UK, Brexit, and the impact of politicians on the economy.
- They also touch on the role of artificial intelligence (AI) and the potential risks associated with AI-generated content and papers.
- Justin expresses concerns about global conflicts and their impact on the economy, ghlighting the need for careful management of such situations.
- The discussion concludes with a reflection on the challenges facing political leaders in handling elections and the importance of finding a credible alternative.
Overall, the podcast covers a wide range of economic and political topics, offering insights into the challenges and opportunities facing the global economy in 2024. Justin Urquhart-Stewart provides valuable perspectives on various issues, emphasizing the importance of responsible and long-term investment practices
Richard McCann, a renowned inspirational speaker in the UK, joined Derek Arden for an insightful interview. The two first crossed paths 15 years ago in Holland at a Dutch-speaking convention, and since then, Richard has become one of the most sought-after motivational speakers in the United Kingdom. In this interview, he shares his compelling life story, highlighting his journey from the tragic loss of his mother to the serial killer, Peter Sutcliffe, at the tender age of 5, to his transformation into a motivational speaker empowering others to overcome their challenges.
Richard’s life took a devastating turn when his mother, Wilma McCann, became the first victim of the notorious serial killer, Peter Sutcliffe. At just five years old, Richard and his sister, Sonia, embarked on a heart-wrenching search for their mother when she failed to return home. This early trauma left an indelible mark on Richard, leading to a long struggle with low self-esteem and a profound lack of confidence.
The negative portrayal of his mother’s death in the media and society’s perception of the victims, including Wilma McCann, as prostitutes, only exacerbated Richard’s feelings of shame and self-doubt. He kept his true story hidden, even lying about how his mother had died to avoid judgment and negativity. It wasn’t until he wrote his book, “Just a Boy,” that Richard began to confront his past and find his voice.
The process of writing his book was a cathartic experience for Richard. It allowed him to explore his early years and the traumatic loss of his mother. While the book helped him process his emotions, it also liberated him from the shame and embarrassment he had carried for so long. The positive response and support he received from readers further boosted his self-esteem, and he finally felt proud to share his story.
Richard’s journey into motivational speaking was not a straightforward one. His initial attempts to secure a book contract were met with rejection, but he persevered. A chance encounter with someone who had turned their life story into a successful book and film renewed his motivation. With the support of an agent and a bidding war among publishers, his book was eventually published in 2004.
However, it was not until a speaking engagement that Richard realized his true calling. During a presentation at a college, he realized the potential impact of sharing his story with others. Encouraged by this, he began attending meetings of the Professional Speaking Association, where he found a community of like-minded individuals. It was at one of these events, particularly a talk by William Mitchell, that Richard decided to leave university and pursue a career as a motivational speaker full-time. This pivotal moment set him on the path to becoming the influential speaker he is today.
One remarkable aspect of Richard’s journey is his determination to continuously improve. He compares his pursuit of excellence to the Japanese concept of “Kaizen,” meaning continuous improvement. Whether it’s refining his website, perfecting his showreel, or enhancing his brand, Richard is relentless in his pursuit of personal growth. This drive to improve himself and his message has led to significant success in his career.
Richard McCann has also faced personal setbacks, one of the most challenging being his involvement in recreational drug use in the early ’90s. This period of his life saw him arrested and sentenced to prison, an experience that would have crushed many. However, Richard’s ability to reframe his situation and find a silver lining in adversity allowed him to emerge from this dark chapter with newfound wisdom. He believes that none of us will ever reach our full potential, as there is always room for growth and improvement.
In his speaking engagements, Richard conveys a message of resilience and the belief that there is always a way back from setbacks. He challenges his audience to create their own “bounce back graph,” showcasing the ups and downs of life. Through this exercise, he helps individuals recognize that they have already overcome numerous challenges in the past, giving them the confidence to face future setbacks.
Richard’s impact as a motivational speaker extends beyond the stage. He has received countless letters and messages from people who have been inspired by his story to overcome their own challenges, whether related to addiction, trauma, or personal setbacks. This feedback reaffirms his belief that his mother’s death was not in vain and that he can make a significant difference in the lives of others.
In conclusion, Richard McCann’s journey from a young boy who lost his mother to a serial killer to an accomplished motivational speaker is a testament to the power of resilience, self-belief, and continuous improvement. His message encourages individuals to embrace their challenges and setbacks as opportunities for growth and transformation. Through his story and his work, Richard exemplifies the possibility of finding light in the darkest of circumstances and the potential for personal growth and success.
Susan RoAne, author of “How to Work a Room,” discusses her journey into the world of networking and shares valuable insights on networking and working a room.
Susan’s Journey:
Susan RoAne’s career transition from a public school teacher to a writer and speaker.
Her introduction to writing for the San Francisco Examiner and how it led to her career in networking and public speaking.
Networking vs. Working a Room:
The difference between networking and working a room.
“How to Work a Room” focuses on navigating events and gatherings, while “Secrets of Savvy Networking” emphasizes follow-up and building a network.
Networking Styles:
Men and women have different networking styles.
Women tend to prioritize relationships, while men may focus on transactions.
The importance of combining the best qualities of both networking styles.
Referrals:
The core principles of referrals remain the same despite technological advancements.
The importance of recommending individuals to others whom you trust and believe will do a good job.
Shyness:
Shyness often begins in childhood when we hide behind our parents.
The impact of technology and social media on shyness.
The realization that many people in social situations feel uncomfortable, making it easier to approach others.
Icebreakers:
Preparing before entering a room by having conversation topics ready.
Approaching someone standing alone as a way to initiate a conversation.
Using food, fashion, or unique accessories as conversation starters.
Encouraging people to be approachable.
Remembering Names:
Make it easy for others to remember your name by introducing yourself.
The value of initiating a conversation with your name.
Asking for someone’s name if you forget it and repeating it to ensure accuracy.
Handshakes and Gender Dynamics:
The importance of a firm handshake for professional communication.
Suggesting women use a straightforward handshake to establish professionalism.
Maintaining personal boundaries during handshakes to prevent misinterpretation.
Parting Advice:
Carry the idea of “you never know” with you wherever you go, encouraging open-mindedness and kindness.
Treating everyone with respect and courtesy, as you never know where connections and opportunities may arise.
Conclusion:
Susan RoAne shares valuable insights into networking, working a room, and professional etiquette, offering practical tips for building meaningful connections.
In this interview on Monday Night Live, Derek Arden welcomes Sue Richardson, an award-winning nonfiction publisher and the founder of the right book company. Sue shares her journey into the world of publishing, highlighting the different types of book publishing and offering valuable insights for aspiring authors.
Getting into Publishing:
Sue Richardson initially pursued a career in theater but found it financially challenging. After working in the higher education sector and discovering her passion for publishing, she made a career shift in her early 30s. Sue emphasizes the importance of realizing your true calling and finding the right path.
Types of Book Publishing:
Sue explains the differences between traditional trade publishing, self-publishing, and hybrid publishing. Hybrid publishing, the model employed by her company, offers a middle ground between the other two options. It allows authors with compelling ideas and stories but without mass market appeal to publish their books professionally.
Writing a Book:
Sue discusses her own experience with writing a book, emphasizing that while she has written some books, her true passion lies in editing and publishing other people’s work. She advises aspiring authors to explore their strengths and consider whether writing or editing is their forte.
Why Business Owners Should Write a Book:
Sue highlights the benefits of business owners writing books, including establishing credibility, sharing their stories, and leaving a legacy. A well-written book can serve as a powerful business card and a tool to reach a broader audience, increasing the likelihood of new opportunities.
Getting Started with Writing a Book:
Sue advises prospective authors to start by defining their purpose for writing a book and identifying their target audience. Understanding the “why” and “who” behind the book helps clarify the content and objectives. She also suggests seeking support and accountability from others, such as writing coaches or writing buddies.
Overcoming Writer’s Block:
Sue and Derrick discuss strategies for overcoming writer’s block, emphasizing the importance of silencing the inner critic and focusing on the creative process. Setting aside the urge to edit while writing can help free the creative flow.
The Cost of Hybrid Publishing:
Sue acknowledges that hybrid publishing can be costlier than self-publishing but ensures a professional, high-quality product. Costs can vary, depending on the level of support and services an author requires, ranging from editing to promotional activities.
Promotion and Publicity:
Sue emphasizes the need for effective promotion and publicity for any book, whether traditionally or hybrid published. Authors can explore various strategies, such as leveraging their network or seeking professional help, to get their book noticed.
Closing Thoughts:
Sue encourages aspiring authors not to tackle the writing journey alone and to find a supportive community or partner to share the experience. Writing a book is a rewarding endeavor that can open doors and leave a lasting impact on both the author and their readers.
In this week’s Monday Night Live Podcast, Derek Arden talks to Leon Bamforth recovering techie about remote and hybrid working
- Leon Bamforth is a business consultant with a background in robotics and technology. He emphasizes the importance of using tools effectively and efficiently in the modern world.
- Leon describes himself as a “recovering techie” and discusses how technology can be both useful and detrimental to human connections and collaboration.
- The conversation moves on to remote and hybrid team working, a topic that has gained prominence due to the COVID-19 pandemic. Leon highlights the challenges faced by leaders in managing remote teams effectively.
- Derek and Leon discuss the need for leaders to trust their teams and create an environment that fosters engagement and productivity, rather than resorting to micromanagement.
- They also touch on the debate about whether to force employees back into the office or allow flexibility in remote work, emphasizing the importance of considering the desired outcomes and goals of the organization.
- Leon shares his experience working on the National Vaccination Program during the pandemic, highlighting the dedication and teamwork required to achieve ambitious goals.
- The conversation shifts to the topic of mediation, with Leon explaining how his mediation skills are valuable in helping teams and leaders navigate conflicts and work collaboratively.
- Derek brings up the concept of toxic people, and Leon conducts an audience engagement exercise to show that most people have encountered toxic individuals at some point, yet few consider themselves toxic.
- They discuss the importance of curiosity and empathy in understanding people’s behaviour and resolving conflicts.
- Leon explains the title of his book, “Find Your Rat to Double Your Income,” which encourages people to explore unconventional paths and opportunities that they might overlook in their pursuit of success.
- Derek and Leon briefly discuss telephone etiquette and email communication, emphasizing the need to use technology to connect and collaborate effectively rather than hide from difficult conversations.
The interview concludes with Derek expressing gratitude to Leon for sharing his insights and inviting the audience to informal discussions.
Overall, the interview explores the challenges and opportunities of remote work, effective leadership, conflict resolution, and the importance of human connection in a technology-driven world. Leon Bamforth emphasizes the value of curiosity, trust, and empathy in building successful teams and organizations.
Derek Arden* https://derekarden.co.uk * https://negotiationexpert.co NEW * https://negotiatorspodcast.com * https://www.linkedin.com/in/negotiatingexpert/
Leon Bamforth
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Derek Arden
In this week’s Monday Night Live Podcast, Derek Arden talks to the incredible author about his new book.
The interviewer Derek praised Damien’s storytelling style of moving from one chapter to another, sometimes going back and forth, which keeps readers interested.
Damien explained that his writing style is a result of extensive research and planning. He creates a detailed plan with a chronology of events and sources for each event. This plan helps him maintain the flow of the narrative and quickly access the necessary sources while writing.
He mentioned that the research process, including gathering sources and creating the research document, takes far longer than actually writing the book. It can take months and months of work to put the research together.
When asked about the time it took to write “SAS – Forged in Hell,” Damien mentioned that it took about three months to write, but the research for the book took several years.
Damien shared personal experiences from his book events where he met family members of veterans and how they found his book emotionally powerful and transformative. He emphasized the importance of personal testimonies in his research.
He mentioned the grandson of one of the SAS veterans thanking him for writing the book and for unlocking memories and stories that his father had never shared before.
Damien also talked about his friendship with Alec Bora, one of the last surviving SAS veterans from World War Two, and how he interviewed Alec before his passing. He highlighted the deep bond and respect that SAS soldiers had for their commanding officers.
The interview touched on the concept of “transformational command” in the SAS, where leaders inspire their men through their example and forge strong bonds. This style of leadership is about earning respect rather than simply relying on rank.
Damien explained that transformational command is recognized in the military and also in business and industry, and the SAS often lectures on it to businesses.
The conversation mentioned neurodiversity and how the SAS valued individuals who could think outside the box and act unexpectedly, especially during World War Two.
Damien briefly discussed the Ministry of Ungentlemanly Warfare, which was the Special Operations Executive (SOE) during World War Two, and their unconventional methods of warfare.
There was a mention of Hitler’s directive to kill captured Allied agents and Special Forces operators during the war, even if they were in uniform, which was a war crime.
Damien also talked about the assassination of Reinhard Heydrich in Prague by SOE agents and the severe reprisals that followed, including the destruction of the village they came from.
The interview concluded with a question about how Damien chooses his book titles. He explained that titles often emerge from the writing process and may be related to key quotes or themes within the book.
A question about how he decides where to start and finish a book in his extensive research was also asked, and Damien mentioned that it’s an instinctive process that comes out of writing and selecting the most relevant characters and operations to include in the narrative.
Crafting a Gripping Narrative: Damien Lewis’ Unique Writing Style
The Importance of Meticulous Research and Planning
Research Takes Center Stage: Months of Preparation Before Writing
The Emotional Impact of Personal Testimonies in Writing
Unveiling Hidden Stories: How Research Transforms Lives
Transformational Command: Leadership in the SAS
Neurodiversity and Thinking Outside the Box in Special Forces
Ministry of Ungentlemanly Warfare: Unconventional Warfare in WWII
Hitler’s Directive to Kill Captured Allied Agents: A War Crime
Choosing Titles and the Art of Selecting Material for a Gripping Narrative
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In this week's Monday Night Live Podcast, Derek Arden talks to the incredible public speaker, Jennifer de St Georges, about overcoming procrastination and perfecting leadership skills. Jennifer shares her journey from being a professional speaker to becoming a recovering perfectionist and offers valuable insights into managing procrastination. Discover her unique perspective on leadership and how she's helped dentists and entrepreneurs worldwide. Don't miss this engaging conversation!Jennifer's Unconventional Journey: From Dentistry to Professional SpeakingJenny embarked on an unconventional path to professional speaking. Her journey began when she married into the world of dentistry, despite having no prior knowledge of the field. On day one, her then-husband asked her to answer the phone for their dental business, launching her into a world of unknowns. This unexpected turn of events changed the course of her life, leading her from London to New York and ultimately to San Francisco, where she met a man named Edmund, setting the stage for her remarkable journey.Recovering Perfectionism: Tackling Procrastination Head-OnOne intriguing aspect of Jennifer's story is her identification as a "recovering perfectionist." She shares her experiences dealing with perfectionism, a trait prevalent among many dentists and other left-brained professionals. While perfectionism can contribute to their excellence in their fields, it can also lead to stress and challenges in personal and professional relationships. Jennifer sheds light on how she has learned to manage her perfectionist tendencies and help others do the same.Perfectionists often focus on the minutiae, seeking out flaws and imperfections, which can be both a strength and a weakness. Jennifer recalls her own perfectionist tendencies, such as spotting a single typo in a 15-page document and feeling compelled to point it out immediately. She emphasizes the importance of striking a balance and fostering positivity when dealing with perfectionism. Recognizing and addressing this trait is essential for personal growth and stress reduction.The Importance of Leadership in EntrepreneurshipJennifer's expertise extends beyond public speaking as she provides guidance to professionals and entrepreneurs worldwide. She touches on the critical role of leadership in running a successful business. Dentists, in particular, often excel in their clinical expertise but may lack the skills needed to lead and manage a team effectively.Jennifer highlights the three essential "buckets" she uses to guide businesses: the customer, the team, and the business itself. She emphasizes that every action within a business should align with these three core aspects. Leadership and team management are pivotal in creating a thriving environment where staff feels valued and motivated. Neglecting these crucial elements can lead to disarray within a business and hinder growth.Mental Discipline and Honing Your Mind: Keys to SuccessAs the conversation continues, Jennifer shares her insights into mental discipline and maintaining focus. She discusses the challenges of managing a creative mind and avoiding distractions. One valuable technique she employs is mental rehearsal, where she mentally plans her day while lying in bed, visualizing her tasks and goals. This practice helps her maintain a sharp focus and productivity throughout the day.Jennifer also discusses the importance of addressing issues promptly and not allowing problems to fester. She advocates for open communication and feedback within a team, acknowledging that neglecting problems can lead to stress and damage relationships. She shares her personal strategies for staying on track and avoiding procrastination.Derek Ardenhttps://derekarden.co.ukhttps://negotiationexpert.co NEWhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
In this episode of Monday Night Live Podcast, Derek Arden engages with triathlete Hilary Briggs, a remarkable businesswoman, Join us as we delve into Hilary's fascinating journey and discover the valuable insights she has gained along the way.Hilary's Early Life and CareerHilary's journey began in Workington, England, where she was born with a natural inclination for process improvement. Her father's work in the nuclear industry led their family to Vienna, Austria, where she started her schooling. She then attended Manchester High School for Girls and went on to study engineering at the University of Cambridge. Her corporate career kicked off at Rover Group, followed by stints at Whirlpool and Laird Group in Germany, where she eventually became the CEO.Transition to TriathlonsIn recent years, Hilary's life took an exciting turn when she ventured into the world of triathlons. She achieved a remarkable feat by winning a gold medal in the 2023 World Championships as part of TEAM GB in her age group. This transition from corporate leadership to competitive triathlons marked a new chapter in her life.Lessons Learned from TriathlonsHilary shares that her triathlon journey can be broken down into three key phases: motivation, action, and measurement. She emphasizes the importance of caring deeply about your goals, taking action, and continuously measuring your performance to stay motivated and make improvements.Challenges Faced and OvercomeOne of the challenges Hilary faced during her corporate career was her role in the male-dominated automotive industry, especially in Germany. She discussed the importance of trust-building and communication, even in situations where language barriers exist. Hilary's experience in the triathlon world has taught her the value of being open to acknowledging problems and finding solutions, rather than dwelling on them.Final Tips: It's Never Too LateHilary encourages everyone to pursue their dreams and challenges the notion that it's ever too late to start something new. She emphasizes the significance of focus and determination, stating that with these qualities, anyone can achieve remarkable feats. Excuses should be managed and put aside, as age should never be a limiting factor in pursuing one's passions.Join Hilary Briggs on her journey of continuous learning, growth, and inspiring achievements. Connect with her on LinkedIn to learn more about her experiences and insights.In this captivating episode of Monday Night Live Podcast, Hilary Briggs shares her incredible journey from engineering to corporate leadership and ultimately winning a gold medal in triathlons. Her story teaches us that it's never too late to chase our dreams and that with motivation, action, and continuous improvement, we can achieve remarkable success in any field. Join us in applauding Hilary's inspiring journey and her valuable life lessons.Derek Ardenhttps://derekarden.co.ukhttps://negotiationexpert.co NEWhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
In this episode of Derek Arden's Monday Night Live Podcast, Carl Walsh provides a sneak peek into his upcoming book, sharing captivating stories and timeless lessons that blend the worlds of theater and business.Tune in to gain valuable insights and be reminded of the fundamental principles that can help you succeed in both fields. Stay tuned for Carl's book release in the coming year!Theatre as a Business School: Carl Walsh, a successful actor, director, and business professional, discusses how his years in theatre provided valuable business insights. He emphasizes the importance of applying business principles to the world of entertainment.Overcoming Challenges: Carl opens up about his personal journey, including dealing with a stutter and being underestimated by others. He highlights the power of being underestimated as a tool for success and its relevance in negotiation.Lessons from the Stage: Carl shares lessons learned from his experiences in theatre, such as the significance of showing up, the joy in hard work, and the value of risk-taking with informed decisions.Leadership and Collaboration: Carl emphasizes the importance of leadership, even when it comes from the bottom and the benefits of working with people who are better than you. He also stresses the importance of handling failures gracefully and learning from them.Derek Ardenhttps://derekarden.co.ukhttps://negotiationexpert.co NEWhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
In this week's Monday Night Live Podcast, Derek Arden sits down with Guildford architect Alan McCulloch to delve into the world of architecture, housing extensions, and the intricate art of negotiations.The Architect as a Skilled NegotiatorAlan McCulloch opens up about the multi-faceted role of an architect, emphasizing the critical skill of negotiation. Architects are not only creative visionaries but also adept negotiators. Alan highlights how architects must negotiate with clients, planners, builders, and even within households to achieve a harmonious design and project outcome.Teasing Out the Perfect Project BriefEffective negotiation begins with the project brief. Alan emphasizes the importance of dedicating ample time to develop a comprehensive project brief. This negotiation with clients involves extracting their precise needs, desires, and constraints. Without a well-defined brief, architects risk designing solutions that don't align with their client's expectations.Reading the Room and Decision-Maker DynamicsNegotiation involves understanding the dynamics within a project. Alan discusses the art of "reading the room" during client meetings. Recognizing body language and identifying decision-makers within a household can be pivotal in achieving consensus on design choices. He provides insights into how architects can leverage this understanding to secure agreement and avoid costly design conflicts later.Balancing Realism and AmbitionIn negotiation, architects must balance clients' ambitious desires and realistic outcomes. Alan shares his experience of gently steering clients away from impractical ideas, such as expanding a tiny house into a massive one without considering aesthetics and resale value. Negotiating these aspects is crucial for project success and client satisfaction.Additional Insights:Alan highlights a unique barn conversion project, showcasing the negotiation involved in retrofitting an existing structure to meet modern needs while preserving its integrity.The conversation explores the negotiation landscape in permitted development, where architects aim to bypass planning objections and restrictions.Alan touches on the challenges and prospects of incorporating heat pumps and energy-efficient technologies in negotiations, aligning with evolving sustainability standards.Local objections and the "not in my backyard" phenomenon are discussed in the context of negotiations and planning permissions.Conclusion:In this engaging conversation, Derek and architect Alan McCulloch shine a spotlight on the pivotal role of negotiation in the world of architecture, particularly in housing extensions. Architects must master the art of negotiating with clients, deciphering decision-maker dynamics, crafting comprehensive project briefs, and steering design choices toward realistic and harmonious outcomes. Negotiation is the linchpin that ensures architects deliver successful projects that satisfy both client ambitions and practical considerations.Derek Ardenhttps://derekarden.co.ukhttps://negotiationexpert.co NEWhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
In this week's Monday live podcast, Derek Arden dives into two fascinating business books, Diary of a CEO: 33 Laws of Business and LifeDerek starts by discussing "Diary of a CEO" by Steven Bartlett. He highlights how the book is not just about the life of a CEO but also encompasses 33 essential laws for both business and life. One of these laws emphasizes the importance of keeping five crucial "buckets" full: knowledge, skills, network, resources, and reputation. In the fast-changing world of 2023-2024, keeping knowledge and information updated is key to enhancing your skills and staying employable.The Power of Teaching: Yogi Bhajan's WisdomDerek emphasizes the value of teaching as a path to mastery, drawing inspiration from Yogi Bhajan's teachings. Teaching not only enhances your understanding but also reinforces your knowledge. He encourages viewers to share their insights with their teams and engage in lifelong learning.Ask, Don't Tell: Influencing Behaviors EffectivelyOne key takeaway from Steven Bartlett's book is the power of asking questions instead of making statements when trying to influence others. Derek illustrates this concept by emphasizing the importance of starting questions with "Will." This approach implies ownership and increases the likelihood of receiving a positive response, leading to more effective communication and influence.Understanding the Chimp Paradox: The Human, Chimp, and ComputerDerek transitions to discussing "The Chimp Paradox" by Professor Steve Peters, a renowned author and psychiatrist who has worked with high-performing sports teams, including Tour de France winners. The book simplifies the complexities of the human brain into three components: the Chimp, the Human, and the Computer.He explains how the Chimp represents our emotional, impulsive side, while the Human represents our rational, logical thinking. The Computer processes information from both the Chimp and the Human, helping us make decisions. Derek highlights how understanding these components can help individuals manage their behavior and thought processes more effectively.Derek briefly touches on the controversy surrounding the Chimp Paradox's anatomical description, emphasizing that its usefulness matters more than its accuracy. He encourages viewers to appreciate and integrate all aspects of themselves rather than viewing them as separate entities.In closing, Derek underscores the importance of balance and self-awareness in managing the Chimp, the Human, and the Computer within ourselves. By doing so, individuals can make more rational decisions and navigate the complexities of life more effectively.Stay tuned for more insightful discussions and reviews on Derek Arden's Monday live podcast for lifelong learners in the world of business and personal development.Derek Ardenhttps://derekarden.co.ukhttps://negotiationexpert.co NEWhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Derek Arden Gets Tips From Participants on Monday Night Live Which Will Help in The New Business TermFrom Negativity to Positivity:"From Negativity to Positivity" encourages viewers to adopt a mindset that not only enhances their own well-being but also uplifts those around them, ultimately contributing to a more positive and harmonious environment.The Power of Authenticity and Kindness:The discussion covered strategies for effective meetings, focusing on customer relationships, and the power of authenticity and kindness.Being Genuine and Showing Gratitude:Participants shared their experiences and advice, emphasizing the importance of clear communication, being genuine, and showing gratitude. They also highlighted the value of personal growth, continuous learning, and finding passion in one's pursuits.Stay Motivated and AdaptableThe conversation touched on aspects like positive communication, avoiding negativity, and embracing challenges to stay motivated and adaptable.Practical and Philosophical Insights:Overall, the session provided a mix of practical and philosophical insights to help viewers navigate the upcoming year with renewed perspectives and strategies.Derek Ardenhttps://derekarden.co.ukhttps://negotiationexpert.co NEWhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
In this enlightening episode of Monday Night Live, we have the privilege of hosting two remarkable guests who share their expertise and passion for improving lives. Join us as we explore ways to enhance physical strength and promote inclusivity within our communities.Staying Strong with Allison: Unlocking the Secrets to a Healthy BodyIn the first segment, we delve into the world of physical well-being with Allison, a seasoned physiotherapist. Allison emphasizes the importance of maintaining strength as we age. She begins by highlighting the latest trend in fitness—keeping our bones strong. As we reach the age of 50 and beyond, our bones begin to lose density, making it crucial to engage in activities that strengthen them.Posture Matters: The Foundation of StrengthAllison stresses the significance of posture, encouraging us to visualize our shoulder blades moving freely and our heads positioned between them. A simple exercise involves turning our heads in each direction, feeling the stretch at the end of each movement. These basic movements can be performed daily to keep our bodies active and engaged.Working the Arms and Legs: Simple Yet EffectiveTo further enhance our strength, Allison introduces accessible arm exercises. She demonstrates the use of household items like a bag of dog food or a resistance band. By standing with proper posture and lifting weight up to the shoulders, we can work the muscles in our upper arms. Allison encourages everyone to start with 8-12 repetitions of each exercise, 2-3 times a week, emphasizing that weight training need not be daunting.Empower Yourself: Inclusive Strength TrainingAllison's message is clear: strengthening our muscles not only improves our physical health but also increases blood supply to our bones, ensuring their long-term strength and our safety. Her practical advice extends to activities as simple as doing push-ups against a wall, making it easy for anyone to incorporate strength training into their daily routine.Gen Dearman and Challengers Charity: Unlocking Opportunities for Disabled Children and Their FamiliesTransitioning to the second part of the episode, we welcome Gen Dearman, the Chief Executive Officer of Challengers Charity. Challengers Charity operates in the Southeast of England, dedicated to enhancing the quality of life for disabled children, teenagers, and their families.Gen's Journey: From Healthcare to Non-ProfitsJen offers a glimpse into her life and career, which spans two decades in the charity sector. Her journey from working in healthcare to leading a non-profit organization was fueled by her desire to make a meaningful difference in people's lives. Jen is not only a professional but also a mother of two sons, one of whom, Teddy, is a remarkable seven-year-old.The Charitable Heart of Challenges: Promoting InclusivityGen shines a light on Challenges Charity's exceptional work, stressing its commitment to inclusivity. Challenges Charity embodies the social model of disability, emphasizing that individuals are disabled by society, not their condition. The charity seeks to eliminate barriers and create an environment where everyone can thrive.Supporting Families in Crisis: A Vital RoleOne of the charity's crucial functions is providing short breaks for families of disabled children during weekends and school holidays. Jen highlights that 94% of such families don't have access to safe outdoor spaces. Challenges Charity steps in to fill this gap, offering a safe environment for children to play and learn. This support is invaluable to families, especially when they face crises.Challenges and Resilience: Coping with Funding CutsGen candidly discusses the challengers charity faces, particularly the impact of funding cuts from local authorities. The funding has remained stagnant for five years, making it difficult for the organization to continue providing its essential services.
In this Monday Night Live interview, Derek Arden interviews Jane Gunn, a mediator, discussing various aspects of mediation and its evolution in the age of COVID-19. Jane's impressive qualifications include FCI, FRSA, FPSA, CMC, IMI, and recognition in the Who's Who Hall of Fame.
Online Mediation:
Jane and Derek delve into the world of mediation, highlighting its close connection to negotiation. Jane's insights reveal that mediation has seen significant changes since the onset of the pandemic, particularly in its transition to online platforms like Zoom. While online mediation lacks the nuances of body language and carries the risk of participants easily leaving the virtual meeting, it offers unique advantages such as convenience and flexibility in scheduling.
One notable shift Jane mentions is that parties who were initially reluctant to meet face-to-face have increasingly embraced online mediation. This adaptation often eliminates the need for lengthy travel and accommodation expenses, making it more accessible for parties who prefer not to meet in person.
"Pre-mediation" Deals:
Another change in mediation dynamics discussed is the potential for "pre-mediation" deals or requests for offers and documents before formally entering the mediation process. Jane clarifies that mediation relies on a confidentiality agreement, ensuring that discussions and offers made during the mediation process won't impact participants' legal cases later on. Attempting to negotiate or exchange documents beforehand often disrupts the essential confidentiality that mediation relies on.
Derek's questions also touch on the preparation involved before a mediation session. Jane emphasizes the importance of thoroughly reviewing legal documents, position statements, and other pertinent materials, which can take several hours. She discusses the shift to reading documents on screens and highlights the challenges of not being able to mark up physical copies.
Presence Of Legal Teams:
The conversation explores the presence of legal teams, including solicitors and barristers, in mediation sessions, which can significantly increase costs. Jane explains the difficulty of private discussions with parties due to the need for consent and confidentiality.
Jane also shares her approach to setting ground rules during mediation, emphasizing values such as listening, learning, love, and laughter. These principles aim to create a psychologically safe space for participants, allowing for effective communication and problem-solving.
The interview touches on the unpredictability of legal outcomes and how mediation focuses on helping parties make informed decisions based on their individual circumstances and the potential consequences of protracted litigation.
For Future Monday Night Live Interviews
Towards the end, the discussion briefly touches on the impact of social media on mediation. Jane underscores the importance of respectful disagreement and open dialogue in an increasingly polarized world.
Derek Arden
https://derekarden.co.uk
https://negotiationexpert.co NEW
https://negotiatorspodcast.com
https://www.linkedin.com/in/negotiatingexpert/
Derek Arden Gets Tips From Participants on Monday Night Live Which Will Help in The New Business Term
From Negativity to Positivity:
"From Negativity to Positivity" encourages viewers to adopt a mindset that not only enhances their own well-being but also uplifts those around them, ultimately contributing to a more positive and harmonious environment.
The Power of Authenticity and Kindness:
The discussion covered strategies for effective meetings, focusing on customer relationships, and the power of authenticity and kindness.
Being Genuine and Showing Gratitude:
Participants shared their experiences and advice, emphasizing the importance of clear communication, being genuine, and showing gratitude. They also highlighted the value of personal growth, continuous learning, and finding passion in one's pursuits.
Stay Motivated and Adaptable
The conversation touched on aspects like positive communication, avoiding negativity, and embracing challenges to stay motivated and adaptable.
Practical and Philosophical Insights:
Overall, the session provided a mix of practical and philosophical insights to help viewers navigate the upcoming year with renewed perspectives and strategies.
Derek Arden
https://derekarden.co.uk
https://negotiationexpert.co NEW
https://negotiatorspodcast.com
https://www.linkedin.com/in/negotiatingexpert/
Interview By Derek Arden On Monday Night Live With Nutritionist Anna Gray
I'm Derek Arden, and welcome to Monday Night Live. Tonight, I've got a nutritionist, Anna Gray, who has had an interesting journey through her business career, starting as a nurse, transitioning into healthcare PR, and finally becoming a nutritionist. Welcome to Monday Night Live, Anna. Thank you for joining us. Could you give us a snapshot of your life?
From Nursing to Healthcare PR:
Anna began her career as a nurse, driven by her fascination with the workings of the human body. Although nursing didn't feel like the perfect fit, she found her calling in healthcare PR after responding to a unique job advert.
For 25 years, she has been working with corporate healthcare organizations, promoting brands, creating programs for patients, and educating clinicians and nurses.
Facing Health Challenges:
Anna's health took a toll, becoming the "poster child" for the pharmaceutical industry due to her struggles with Lyme disease. Despite taking numerous medications, she didn't experience significant improvements. This experience prompted her to explore alternative ways to improve her health and led her to focus on nutrition and stress management.
Transition to Nutrition:
Anna's journey with nutrition began when she sought help from a nutritional therapist to improve her health. The positive results she experienced inspired her to study nutrition and become a nutritional therapist.
From PR Director to Nutritionist:
While excelling in her career as a PR director for a global agency, Anna faced the challenges of long working hours, frequent travel, and high levels of stress.
Her health struggles led her to focus on the impact of stress on the body, which eventually became a key area of interest in her nutritional practice.
Nutrition and Gut Health:
Anna emphasized the significant connection between gut health and brain function. The gut-brain axis, connected via the vagus nerve, plays a crucial role in overall health and performance. Proper nutrition can support brain health, cognitive function, and even athletic performance.
Balanced Diet and Hydration:
Anna emphasized the importance of a balanced diet, including a variety of fruits, vegetables, healthy fats, and quality proteins.
For athletes, carbohydrates are essential for energy, and protein aids in muscle repair and growth. Adequate hydration with water is crucial for overall health and cognitive function.
Simple Fixes for Healthy Eating:
For those looking for simple fixes, Anna offered practical tips:
Prioritize whole, real foods over packaged, processed options.
Stay hydrated with water and avoid excessive caffeine intake.
Choose high-quality proteins to support muscle health and metabolism.
Engage in functional training or weightlifting to preserve muscle mass.
Follow the 80/20 rule: aim for a balanced diet 80% of the time and indulge in treats 20% of the time.
Health and Nutrition:
Anna Gray's journey from nursing to healthcare PR and finally to nutrition offers valuable insights into the interconnectedness of health and nutrition.
Her expertise highlights the importance of gut health, balanced nutrition, and hydration for optimal brain function, sports performance, and overall well-being. As we continue to learn from Anna's expertise, we can enhance our understanding of nutrition's impact on our lives.
Derek Arden
https://derekarden.co.uk
https://negotiationexpert.co NEW
https://negotiatorspodcast.com
https://www.linkedin.com/in/negotiatingexpert/
Interview By Derek Arden On Monday Night Live With Serial Entrepreneur Sanjay Patel.
Welcome to Monday Night Live, live and uncut. If you're watching this on YouTube or listening to this on Spotify, tonight I've got a special guest, Sanjay Patel, a remarkable development entrepreneur who has achieved great success in property investment and serviced accommodation.
Join us as we delve into Sanjay's inspiring journey from Uganda to becoming a thriving development entrepreneur.
Sanjay's story is a testament to the power of entrepreneurship.
Development Entrepreneur
From humble beginnings, he has built a diverse portfolio of ventures, displaying his prowess as a development entrepreneur.
Starting with property investment, Sanjay recognized the potential in the market and seized opportunities during his university years. His astute decision-making and hard work propelled him to great heights, making property investment a cornerstone of his entrepreneurial career.
Serviced Accommodation
Not stopping at property investment alone, Sanjay's entrepreneurial spirit led him to explore the lucrative realm of serviced accommodation.
With a keen eye for emerging trends, he identified the growing demand for quality lodging at affordable prices. As a development entrepreneur, Sanjay capitalized on this opportunity, establishing serviced accommodation businesses in both Bournemouth and Liverpool.
His strategic locations and commitment to providing top-notch experiences have made him a formidable force in the industry.
Navigating Changing Regulations
Throughout his journey, Sanjay has faced various challenges, including navigating changing regulations in the housing market and adapting to evolving customer demands.
However, his unwavering dedication to delivering excellence and working smartly has consistently driven his success as a development entrepreneur.
Advice For Budding Development Entrepreneurs
Join us as Sanjay shares invaluable insights and advice for budding development entrepreneurs. From the importance of hard work and persistence to the power of networking and creating opportunities,
Sanjay's experiences will inspire and motivate aspiring entrepreneurs to embark on their own entrepreneurial journeys.
Don't miss this opportunity to learn from Sanjay Patel, a remarkable development entrepreneur who has defied the odds and achieved extraordinary success. Tune in to our YouTube channel or listen on Spotify to gain valuable knowledge and inspiration from Sanjay's entrepreneurial journey
Derek Arden
https://derekarden.co.uk
https://negotiationexpert.co NEW
https://negotiatorspodcast.com
https://www.linkedin.com/in/negotiatingexpert/
'Are You A Nosey Parker?' This week's Monday Night Live, hosted by Derek Arden,
Monday Night Live - Discover the Art of Networking with Will Kintish
Join us for an exciting event called "Monday Night Live" featuring our special guest, Will Kintish.
Tonight, he will share his new keynote talk titled "Are You a Nosy Parker?" where we'll explore the essential skills and traits for effective networking. Get ready for an engaging discussion on networking guidelines, the best questions to ask, and the no-go areas when attending business or social events. We'll even address the challenge of making an impact and leaving quickly for introverts. As always, there will be a Q&A session where you can participate and gain valuable insights.
Will Kintish, a renowned networking expert, a long-term supporter of Monday Night Live, and a respected member of The Professional Speaking Association for over two decades, will be our featured guest tonight.
Unravelling the Mysteries of Networking
Welcome to Monday Night Live! I'm Derek Arden, your host for tonight. We're diving into the world of networking, a subject that many claim to excel in but often struggle with. Did you know that 98% of people dislike attending events alone? It's time to unravel the mysteries of networking, and who better to guide us than our expert guest, Will Kintish? Let's find out if we are all nosy parkers when it comes to building relationships.
Kindness: The Key Trait for Successful Networking
Networking is not as complicated as it seems. It's simply about connecting and conversing with people. It's about building relationships, not sleazy self-promotion. Tonight, we'll learn the key traits and skills needed to be an effective networker, starting with the importance of kindness. Will shares five ways to radiate kindness at events, including a genuine smile and active listening.
The Power of Asking Insightful Questions
Asking insightful questions is a core networking skill. It's unfortunate that many people forget to ask questions and instead dominate conversations. Remember, networking is a two-way street. We'll explore the art of asking intelligent questions and the impact they have on building relationships. Kirstie Young once said, "In the world of relationship building, we're judged on the quality of our questions." So let's learn how to ask the right questions and listen attentively to the answers.
Behaviours to Avoid: The Pitfalls of Networking
While networking, we must be mindful of our behaviour and avoid certain pitfalls. Interrupting others, answering for them, or hijacking conversations can lead to negative impressions. Instead, let's focus on connecting with others, introducing them to new people, and offering help and support whenever possible. Networking is about showing genuine interest and kindness, which will leave a lasting positive impression.
Seizing Opportunities: The Art of Follow-up
Now, there's an important aspect we should consider: follow-up. When you spot a potential opportunity, seize the moment and exchange contact information. Business cards are becoming outdated, so linking in through social platforms like LinkedIn is a convenient alternative. Remember to send a personalized message afterwards, expressing your gratitude for the conversation and suggesting a future call or meeting.
Navigating Sensitive Topics: Family and Small Talk
In our quest for networking success, we must also be cautious about the questions we ask. While family can be a great topic for small talk, it's essential to approach the subject with sensitivity. Some personal matters, such as marital status or children, can be sensitive for various reasons. Instead, focus on asking about hobbies, interests, or how people spend their free time to foster a friendly and engaging conversation.
Building Genuine Connections: The Essence of Networking
At Monday Night Live, we aim to provide you with practical networking strateg...
This week's Monday Night Live, hosted by Derek Arden, interviews Tom Hardin (TipperX) about Insider Trading
In this interview, former hedge fund analyst Tom Hardin, also known as Tipper X, shares his story of involvement in insider trading and subsequent cooperation with the FBI.
FBI Investigating
He explains that during the financial crisis, there was a large FBI investigation into insider trading, and 85 people in the hedge fund industry were charged.
At the time, Tom, a hedge fund analyst, was approached by the FBI and agreed to cooperate with them.
Now Into Corporate Training
For the past seven years, he has been sharing his story as a speaker and corporate trainer, particularly in the area of compliance training in financial services.
Tom provides background information about his upbringing in Atlanta, his career in the hedge fund industry, and the prevalence of insider trading during that time.
Crossing The Line To Insider Training
He shares how the pressure to make short-term profits led him to cross the line and engage in insider trading. He rationalized his actions by believing that others were doing it and that he was just buying stocks before everyone else.
Wearing A FBI Wire With a Compelling Story!
Tom describes the process of wearing a wire for the FBI and gathering evidence against individuals involved in illicit trading on Wall Street.
Eventually, he pleaded guilty, and his name became public, leading to significant consequences such as being unable to work in regulated industries and having restrictions on personal accounts.
Family Support Guilt and Shame
Tom also discusses the challenges he faced in telling his family about his actions and the support he received from his wife.
He emphasizes the importance of responsibility for one's choices and the difference between guilt and shame.
Tom believes that with advancements in artificial intelligence and improved trading surveillance, insider trading incidents like his might be prevented today.
Advice For Youngsters
He advises younger individuals, encouraging them to think long-term, find mentors, focus on self-improvement, and resist the temptation to cheat or cross ethical boundaries.
To learn more about Tom Hardin (Tipper X) and his speaking engagements, visit his website at https://tipperx.com
Derek Arden
https://derekarden.co.uk
https://negotiationexpert.co NEW
https://negotiatorspodcast.com
https://www.linkedin.com/in/negotiatingexpert/
This week's Monday Night Live, hosted by Derek Arden, featured a review of a Masterclass event held the previous Friday.
The event, titled "The Power Dynamics of Success," was a charity masterclass attended by 41 delegates, including many readers of Derek's briefing and supporters of MNL.
The Speakers
The masterclass showcased the expertise of five dynamic speakers: Justin Urquhart-Stewart, Gabrielle Gache, Tim Durkin, Damien Lewis, and Graham Jones. Each speaker delivered a captivating talk in a TED-style format, sharing their best ideas and insights in just 17 minutes.
Money Raised For Charities
Derek expressed his gratitude for organizing and hosting the event, which successfully raised over £9,000 for The Samaritans, Shelter, and Crisis, with more donations still coming in. Damien Lewis generously provided copies of his book, "Churchill's Band of Brothers," to all the delegates and encouraged them to donate to The Samaritans.
Ideas, Techniques and Tips
During Monday Night Live, Derek promised to share some of the key ideas, techniques, and tips discussed during the masterclass. Attendees came from various locations, including Sunderland, York, Exeter, and even San Francisco, with one participant, Craig Adams, staying up all night to join the event via Zoom from California.
Lifetime Learning
The age range of the attendees was diverse, spanning from 16 to 76 years old. This demonstrated that lifelong learning knows no age limits, emphasizing the importance of continuously acquiring and honing vital skills.
The masterclass provided a plethora of incredible tips and techniques, leaving Derek's head spinning with excitement. He invited the viewers to join Monday Night Live to gain a glimpse into the valuable insights shared during the event.
Repetition Of The Learning Success
Derek expressed his appreciation for the inspirational comments shared on social media and highlighted his habit of picking up information and presenting it on slides for easier reference. He also acknowledged the value of repetition in the learning process, explaining that sometimes it takes hearing something multiple times before implementation can occur.
UK Visit of Patricia Fripp
Throughout the event, Derek observed and learned from renowned speaker Patricia Fripp, noting her ability to centre herself and the impact of pausing before speaking. He shared various techniques he gleaned from her, including reframing agendas, ending presentations with action points, and providing opportunities for questions
Other Highlights
Other highlights from the masterclass included Gabrielle's fascinating hypnosis induction, the importance of the power of three, and the strength testing exercise conducted by Gabrielle. Derek mentioned the wisdom shared by each speaker, touching on topics such as investment, leadership, negotiation, sales targets, and self-talk.
Future Masterclass Events
The event showcased the transformative power of continuous learning and the immense value of connecting with like-minded individuals. Derek expressed his enthusiasm for future mentorship opportunities and the collective wisdom shared during such gatherings.
The summary description provides a glimpse into the content covered during the masterclass, emphasizing the significance of lifelong learning and the actionable insights gained from the dynamic speakers.
Derek Arden
https://derekarden.co.uk
https://negotiationexpert.co NEW
https://negotiatorspodcast.com
https://www.linkedin.com/in/negotiatingexpert/
Monday Night Live - Patricia Fripp with Derek Arden - Communication Mastery.
Parents Guidance.
Patricia shares insights and experiences from her remarkable journey, starting with the influential guidance she received from her parents. Her father advised her to focus on becoming the type of person people want to do business with, rather than solely chasing money. Meanwhile, her mother emphasized the importance of dressing well to make a positive first impression.
No Resources in America
Patricia recounts her early days in America, where she arrived with limited resources and a determination to succeed.
She delves into her experience working in the hairstyling industry, including her encounter with legendary hairdresser Jay Sebring. Despite the chauvinistic times, Sebring taught her a valuable lesson about the power of promotion and getting the word out about your skills.
Success Strategy
Derek and Patricia discuss practical strategies for success, such as the importance of having multiple business cards to give to potential referrals.
They emphasize the significance of being specific in communication mastery, using impactful language, and avoiding generic jargon.
Patricia shares her techniques for engaging an audience, including the use of interesting statistics or little-known facts combined with an emotional hook.
The conversation also covers the value of early preparation, building rapport, and the art of the "schmooze factor" or warm-up act. Patricia highlights the need for clarity in communication and the concept of "you-focused" language.
They touch on the power of inviting questions from the audience and employing back-pocket questions to enhance engagement and reinforce key messages.
Captivate Viewers
Throughout the interview, Patricia Fripp's expertise and engaging storytelling captivate viewers, offering valuable insights into effective communication, personal branding, and promoting oneself with authenticity.
This interview is a must-watch for anyone seeking practical tips to enhance their communication skills and professional success
Derek Arden
https://derekarden.co.uk
https://negotiationexpert.co NEW
https://negotiatorspodcast.com
https://www.linkedin.com/in/negotiatingexpert/
Monday Night Live - Justin Urquhart-Stewart with Derek Arden - Inflation and Global Economy
Justin Urquart-Stewart and Derek Arden discuss the state of the global economy in a conversation spanning various topics. Justin, a former stockbroker and investment guru, shares his insights on interest rates, inflation, and the economic situation in different countries.
Inflation
He emphasizes the importance of managing inflation properly, highlighting the risks associated with rising inflation rates.
Justin also discusses the challenges faced by central bankers and politicians in addressing inflation and stimulating economic growth. He mentions the need for global cooperation and proper control over factors affecting inflation, such as food prices and power generation costs.
US Economy
The conversation then shifts to the state of the US economy and the potential impact of political figures like Biden and Trump. Justin expresses concerns about the age and health of political leaders and their ability to effectively address economic issues. He briefly touches on the debt ceiling debate and the financial implications for the US.
Geopolitical Landscape
The discussion further delves into the geopolitical landscape, focusing on China's role in funding Ukraine indirectly and the potential risks associated with China's assertiveness in Southeast Asia. Justin emphasizes the need to maintain a careful balance in dealing with China, acknowledging its economic significance while remaining cautious about its intentions.
Artificial Intelligence
The conversation concludes by mentioning artificial intelligence (AI) and its impact on investment management. Justin discusses the role of AI in portfolio management and the potential benefits it offers in terms of cost-effectiveness and automation. However, he also raises concerns about the broader implications of AI decision-making in society and the need for caution in its adoption.
Overall, the video provides a comprehensive overview of various economic aspects and geopolitical dynamics, offering insights into the current state of the global economy.
Derek Arden
https://derekarden.co.uk
https://negotiationexpert.co NEW
https://negotiatorspodcast.com
https://www.linkedin.com/in/negotiatingexpert/
Monday Night Live – David Skinner with Derek Arden – Fixed Mindset and Growth MindsetIn this eye-opening interview, Derek Arden chats with David Skinner about the fascinating concept of mindset. They explore the difference between fixed and growth mindsets, which can greatly influence how we approach challenges and achieve success.
David explains that a fixed mindset believes that talents and abilities are fixed traits, while a growth mindset embraces the idea that we can continuously learn and develop. He emphasizes that a mindset is a powerful tool in shaping our lives and how we handle both success and failure.
They discuss the downsides of a fixed mindset, such as fear of failure and avoiding challenges. On the other hand, a growth mindset encourages us to embrace challenges and view failures as opportunities to learn and grow.
Mindset and PassionThe conversation also touches on the connection between mindset and passion. David shares his own experience with playing the violin and how his mindset affected his passion for it. They challenge the common belief that passion is only linked to a growth mindset and discuss how highly passionate individuals can have fixed mindsets too.
The interview highlights the importance of avoiding labels and the potential limitations they can impose. They discuss research that shows how labelling can impact performance and discourage taking on new challenges. Instead, they advocate for praising effort and persistence to foster a growth mindset.
David emphasizes the influence of our environment on our mindset. He explains the significance of psychological safety, where feeling safe to take risks and make mistakes is essential for embracing a growth mindset.
The interview concludes with a thought-provoking story about a workshop for disengaged adolescents, showing how mindset can be transformed and lead to positive change.
Overall, this interview invites us to think about our mindset and its impact on our lives. It encourages us to adopt a growth mindset, embrace challenges, and believe in our ability to learn and grow. By understanding the power of mindset, we can unlock our potential and pursue success with resilience and determination.
Derek Arden
- https://derekarden.co.uk
- https://negotiationexpert.co NEW
- https://negotiatorspodcast.com
- https://www.linkedin.com/in/negotiatingexpert/
Monday Night Live – Dr Lynda Shaw with Derek Arden – Emotions in Business, and Learned HelplessnessMeet Dr. Lynda Shaw – The Brain Expert Who Unlocks Business Secrets!Are you ready to explore the fascinating world of neuroscience?
Join host Derek Arden as he engages in an enlightening conversation with Dr. Lynda Shaw, a cognitive neuroscientist with a passion for business psychology and entrepreneurship.
Book ‘Your Brain is BossIn this captivating interview, Dr. Shaw unveils the powerful insights from her book, ‘Your Brain is Boss,’ where she equips business leaders with the tools to leverage their minds for increased influence, creativity, and work satisfaction.
Minds Merge: Neuroscience Meets AIDiscover the dynamic relationship between neuroscience and artificial intelligence (AI). Dr. Shaw explains that while this connection isn’t new, recent advancements have accelerated their convergence. Dive into the mind-bending concept of chat GPT and its ability to improve itself, prompting thought-provoking discussions on the future of AI.
Emotions in BusinessPrepare to unravel the mysteries of emotions in business. Dr. Shaw explores the importance of emotional labour, showcasing real-life examples from industries like funeral services and health clubs. Gain a deeper understanding of emotional intelligence, decision-making, and effective communication, and learn how they can shape successful business relationships.
Learned HelplessnessExplore the intriguing phenomenon of learned helplessness. Dr. Shaw delves into its impact on various aspects of life, from childhood experiences to adult relationships and the workplace. Through her thought-provoking articles, she seeks to raise awareness and empower individuals with strategies to overcome learned helplessness.
Circadian Rhythms and Sleeeeeeeep!As the interview draws to a close, Dr. Shaw tackles the vital topics of depression, stress, circadian rhythms, and decision-making. Discover the surprising influence of hunger on decision-making and the significance of quality sleep for memory consolidation, emotional well-being, and overall health.
Are you ready to unlock the potential of your brain?
Join Derek Arden and Dr. Lynda Shaw on this captivating journey through neuroscience, emotions in business, and the keys to personal growth.
Gain practical knowledge that will enhance decision-making, improve emotional intelligence, and foster positive relationships in every area of your life.
Derek Arden
- https://derekarden.co.uk
- https://negotiationexpert.co NEW
- https://negotiatorspodcast.com
- https://www.linkedin.com/in/negotiatingexpert/
Monday Night Live: Graham Jones Reveals AI’s Game-Changing Role in Business and EducationDerek Arden lights up Monday Night Live with guest Graham Jones, who passionately delves into Twitter’s rollercoaster future under Elon Musk’s reign, the disruptive force of AI language models like GPT, and the thrilling evolution of sales consultancy.
With wit and candour, Graham unravels the controversies circling Twitter’s business model and how Elon Musk’s acquisition shakes up the platform’s prospects.
He confronts the challenges that the powerful AI language model, GPT, brings to academic integrity and examines how AI is revolutionizing business creation, igniting fiercer competition than ever before. Emphasizing the urgency for businesses to embrace AI technology, Graham reveals how companies risk falling behind in this digital race.
The lively conversation also uncovers the mounting concerns around cheating in schools and universities fueled by AI advancements like GPT, while shedding light on the financial hurdles confronting higher education institutions.
Through this captivating and emotive discussion, Graham Jones masterfully navigates the dynamic intersection of technology, business, and education, offering priceless insights into the ever-changing landscape of our digital world.
Derek Arden
- https://derekarden.co.uk
- https://negotiatorspodcast.com
- https://www.linkedin.com/in/negotiatingexpert/
Monday Night Live: PART 2 – Derek Arden interviews David Hyner, More Discussions in this InterviewLists
In part 2 of the interview, Derek Arden asks David Hyner about the concept of making lists and crossing off tasks. David advises doing the hardest, scariest tasks first and using reverse psychology with to-do lists, which he calls the “third of 1% rule in emotional intelligence.” He recommends eating the “frog” or “sprout” first to increase productivity and achieve more.
Going Rhino
Derek Arden asks David Hyner about the concept of “going Rhino,” which comes from the book “Rhinoceros Success” by American author Scott Alexander.
David explains that according to Alexander, 97% of people behave like cows and only 3% behave like rhinos. Cows are content with staying in their comfort zones and doing what they’ve always done, while rhinos are driven to charge toward their goals and aspirations.
The world of positive psychology has shown that the 3% of people who behave like rhinos outperform the other 97% by a wide margin.
David urges people to tap into their inner rhino and charge toward their goals, even when it’s hard work. He reminds listeners that they have all had moments of exceptional performance in their lives and encourages them to strive for that level of excellence more often.
Resilience
The third question from Derek was about the increasing lack of resilience among teenagers and university students, and why this might be happening.
David suggests that there has been a borderline tsunami epidemic of a lack of resilience, and emotional and mental well-being among young people, particularly those in their early years at school and college.
He believes that this may be due to the fact that during the lockdown caused by the pandemic, kids looked to adults for how to respond, but as adults were equally uncertain and scared, the children withdrew into themselves.
As a result, they now lack a term of reference for how to behave in times of crisis, and they withdraw as a protection mechanism as soon as they experience any kind of challenge or resistance or something that scares them.
David also says that some psychologists and neuropsychologists have confirmed that this lack of resilience may be due to a lack of role models and examples of how to respond to crises.
Sedona Technique
In the final discussion, David Hyner talks about the Sedona Method, which is a way of letting go of stressful situations by identifying where tension is located in the body and imagining it as a physical object, which is then displaced into a pen.
He explains that the Sedona Method can be used to reduce stress, anxiety, negative feelings, and physiological tension quickly.
He also suggests that people use these techniques to help others who may be struggling with resilience.
Derek Arden
- https://derekarden.co.uk
- https://negotiatorspodcast.com
- https://www.linkedin.com/in/negotiatingexpert/
Monday Night Live: Derek Arden interviews David Hyner, a professional speaker, and researcher, about goal-setting and achieving success.The Power of Goal-Setting
David Hyner emphasizes the importance of setting goals and having a clear vision of what one wants to achieve. He suggests that top achievers set massive goals and use SMART steps to achieve them.
Overcoming Negative Self-Talk
Derek Arden asks David Hyner about negative voices in our heads and why they tend to be more prevalent than positive ones. David suggests that negative self-talk is a result of conditioning and limiting beliefs that we acquire throughout our lives.
The Limitations of SMART Goals
David shares his research on goal-setting and why he believes that SMART goals are a myth. He argues that top achievers set massive goals and use SMART steps to achieve them, rather than setting realistic and achievable goals.
Summary:
In Part 1 of the Monday Night Live Interview, David Hyner emphasizes the importance of goal-setting and having a clear vision of what one wants to achieve. He argues that negative self-talk is a result of conditioning and limiting beliefs that we acquire throughout our lives. Additionally, Hyner suggests that SMART goals are a myth and that top achievers set massive goals and use SMART steps to achieve them.
Derek Arden
- https://derekarden.co.uk
- https://negotiatorspodcast.com
- https://www.linkedin.com/in/negotiatingexpert/
Monday Night Live: Insights From a Seasoned Recruiter – Derek Arden interviews Sarah BassSarah has been in recruitment for over 20 years. She worked for the largest agency in the UK, “Office Angels,” for 15 years as a recruiter before starting her agency.
In this interview, Sarah discussed the recruitment process as a continuous negotiation, with the total cost of the process often overlooked by businesses.
The Cost Of Poor RecruitmentThe cost includes the recruiter’s commission (between 20% and 30% of the salary), the cost of onboarding and getting the person up to pace, and the cost of letting them go if they are not the right fit, paying them off, and the related cost of de-motivation of high achievers.
Sarah and the interviewer Derek Arden, recently did a calculation that the cost of getting recruitment wrong in 2023 could be at least £50k.
Retained Recruiters and AgenciesIn the interview, Sarah shared her experience in recruitment and explained her model of working on a retained basis in collaboration with businesses to recruit directly for them.
She believes that agencies have their place but their sales premise, based on a no-win no fee model, causes issues when candidates are forced onto people.
Sarah emphasizes the importance of a clear job description and a robust, fair, and consistent recruitment process to find the right person. She also believes that recruiters are valuable specialists who can help businesses to be successful and change people’s lives when they find them a job.
Experience Gaps On CVsSarah’s discussion with Godfrey, a private detective, included their experience in finding gaps and discrepancies in CVs that candidates left out, rather than what they included. They also talked about the importance of verbal referencing, which can reveal valuable information that might not be on a CV. Sarah believes in asking open-ended questions that allow candidates to talk about themselves and their experiences, rather than simply grilling them with specific questions.
The conversation included some questions for candidates, such as ‘What was your biggest challenge and how did you solve it?’ and ‘What do you like doing when you’re not working?’
Sarah stressed the importance of having a clear and accurate CV that matches up with a candidate’s LinkedIn profile, as this can be a major factor in the recruitment process. She also discussed the use of applicant tracking systems to sift through CVs and the need to adapt CVs for each job application.
Checks and VerificationsSarah believes that checking candidates’ qualifications and references is essential, especially for high-level clearance positions.
She emphasized the importance of being clear with candidates about the recruitment process and what to expect in terms of checks and verifications.
Finally, Sarah emphasized the importance of treating candidates with courtesy and the difficulty of saying no to candidates who are not selected for the job.
Derek Arden
- https://derekarden.co.uk
- https://negotiatorspodcast.com
- https://www.linkedin.com/in/negotiatingexpert/
Monday Night Live: How to recognise and tap into our intuition. Our IN-TUITION. Derek Arden interviews Eva Farini.In this interview, the guest speaker, Eva, discusses intuition, the small brain, and energy fields.
She explains that intuition is a form of energy that is emotionally neutral and non-verbal and that it can be experienced as a physical sensation such as a change in heart rate or goosebumps.
Eva emphasizes the importance of staying in one’s heart space and avoiding allowing the ego to hijack the process of intuition.
Eva also discusses the small brain or heart brain, which she describes as the ringleader of the brain. She explains that the small brain communicates with the larger brain through non-verbal means and that it is the source of intuition.
Eva argues that modern Western society has created an imbalance in which the rational, left side of the brain is honoured while the small brain is forgotten.
Finally, Eva discusses energy fields, explaining that energy does not have mechanical boundaries like matter and that energy healing is possible even at a distance. She notes that Western medicine often refers to energy healing as spontaneous healing and that it can be difficult to replicate in scientific studies due to the unique nature of each person’s biology and experiences.
Overall, Eva argues that accessing and utilizing intuition is crucial in decision-making and negotiation and that it requires quieting the rational brain and tuning into the small brain and energy fields.
She suggests that developing this skill takes practice and staying emotionally neutral while trusting one’s physical and intuitive sensations.
Derek Arden
- https://derekarden.co.uk
- https://negotiatorspodcast.com
- https://www.linkedin.com/in/negotiatingexpert/
In this Monday Night Live Derek is Joined by Tim ‘Texan’ Durkin to Discover Your Potential: Insights from Tim’s Book ‘Moving from Promise to Performance’.Here’s a summary of the interview with Tim:
- Cattle guards can represent the self-imposed limitations we place on ourselves, and we should break free from them.
- We should be keepers of the flame in our own lives, carrying the fire and not letting others extinguish it.
- Small acts of quality can have a ripple effect and plant seeds that grow beyond our immediate awareness.
- “Next time” is a better phrase to use than “should have done” as it focuses on the future and is non-judgmental.
- Tim answered questions about Silicon Valley Bank, tipping, fire pits and their impact on global warming, and guns in Texas.
- Owning guns is a very American idea, but there should be Red Flag laws to take away guns from people who have been deemed a mental case.
- It’s important to respect individuals who hold different opinions or beliefs.
Derek Arden
- https://derekarden.co.uk
- https://negotiatorspodcast.com
- https://www.linkedin.com/in/negotiatingexpert/
Tim Durkin
- https://www.linkedin.com/in/timdurkinspeaker/
In this Monday Night Live interview with Derek Arden – Antonio White refers to himself as the “pitch freak” and mentions that he wrote a book titled “Close With Your Open: The Pitch Freak’s Guide to 10-Second Pitches That SellHe specializes in supporting people in creating instant interest and engagement, specifically for pitches to investors and high-value customers.
The speaker views ChatGPT as a useful tool for condensing and consolidating ideas into value-focused introductions that can be used in pitches.
They emphasize the importance of providing value to customers and creating engaging content
Derek Arden
- https://derekarden.co.uk
- https://negotiatorspodcast.com
- https://www.linkedin.com/in/negotiatingexpert/
Antonio White
- https://www.linkedin.com/in/antoniocwhite/
In this Monday Night Live interview with Derek Arden, Tracy Hooper, the founder of The Confidence Project, discussed the power of language and how to create positive energy through effective communication.She advised against using “hedge words” and suggested using validators instead.
Tracy also recommended replacing “I’m sorry” with “thank you” to express gratitude instead of unnecessary apologies.
She emphasized the importance of having a pleasant resting face and engaging body language during Zoom calls to show interest and enthusiasm.
Additionally, Tracy shared her thoughts on the use of foul language and its impact on communication.
Tracy’s insights and strategies provide valuable guidance for individuals seeking to navigate the evolving world of work with clarity and confidence.
Books on powerful words Tracy Hooper’s book, “The NOW Hello: What to Say What to Do in The World of Work: Remote | Hybrid | In Person,” builds on the principles outlined in her previous book, “The NEW Hello.”
In this book, Tracy focuses on how to carry oneself with confidence in the modern workplace, which has been significantly impacted by the global pandemic.
The book provides guidance on speaking with influence and impact, leading remote or hybrid teams with confidence, promoting accomplishments while working from home, and communicating effectively with co-workers, prospects, and clients.
Tracy also shares strategies for networking with confidence in any setting.
Overall, “The NOW Hello” aims to help readers navigate the evolving world of work and communicate with clarity and confidence, whether online, in person, or in a hybrid environment.
Derek Arden
- https://derekarden.co.uk
- https://negotiatorspodcast.com
- https://www.linkedin.com/in/negotiatingexpert/
Author Of “Getting On, Making Work Work” Living Your Best Life: Practical Tips for Personal DevelopmentJoanna Gaudoin helps bright, knowledgeable people with great technical skills and experience, improve their non-technical skills so they can progress their careers and boost their firm’s performance.
With a career in marketing, Joanna made the decision to work for herself setting up her own business in, “People development”.
Derek Arden discusses her experiences and they talk about topics in her latest book, ‘Getting On, Making Work Work”
1 – Trust
2 – Reading others
3 – The power of a phone call
4 – Meetings
5 – Networking
6 – Office Politics
Derek Arden
- https://derekarden.co.uk
- https://negotiatorspodcast.com
- https://www.linkedin.com/in/negotiatingexpert/
Don’t Try and Beat the Taxman! But Do Negotiate.Lorraine Ellisonis a winner of the Top Women in Accountancy award and now leads her accountancy practice in the North-East of England.
She has worked for Dunlop, Sunderland Echo and Pickerings.
Lorraine has also been a leader in the Chartered Institute of Management Accountants, where she has organised conferences and conventions.
Find out tonight a number of key issues and some interesting leadership experiences.
Negotiations and tax tips only reserved for her clients.
Derek Arden
- https://derekarden.co.uk
- https://negotiatorspodcast.com
- https://www.linkedin.com/in/negotiatingexpert/
We are so fortunate here at MNL to be able to call on Justin who is one of the foremost commentators on investing. TV and radio stations love his fast-talking, no-nonsense expertise.When Justin was last with us in September 2022 Liz Truss was the Prime Minister. The pound had crashed with near parity to the dollar and we were wondering what was going to happen next. Dubbed “Trussonomics” she was sacked a week later after 44 days as Prime Minister.
Justin returns to Monday Night Live to update us on –
1 – Investments;
2 – Interest rates;
3 – The economy here and worldwide;
4 – Trends we should be looking for;
5 – Geo-political situations;
6 – Ponzi schemes;
7 – Why before you do anything? It would be best if you protect your capital.
Derek Arden
- https://derekarden.co.uk
- https://negotiatorspodcast.com
- https://www.linkedin.com/in/negotiatingexpert/
Monday Night Live – Inspirational speaker and volunteer coach to the England Wheelchair Rugby world cup winners, Steve Head.Derek Arden – Improving performance with Steve Head.
One of our original speakers from 2020 on Monday Night Live returns, to tell us about the work he did with the English Wheelchair Rugby League team as one of the mental performance coaches.
England won the world cup in Manchester just before Christmas.
Steve will also be reminding us of his simple but effective 4X4 = 15 signature story and the work he has been doing with vulnerable staff working in the NHS.
Derek has known Steve for over 20 years and he is an in-demand speaker, trainer and coach.
Bullet Points of this interview:
– How to improve performance,
– England Wheelchair Rugby League,
– Mindset and Connectivity,
– Coping with pressure,
– 149 versus 15,
– Emphasise behaviours and practices in 149 versus 15,
– Emphasise wins,
– Mindset when under pressure,
– Self-confidence but also connectivity,
– Steve Peters Chimp Paradox,
– Focus on what you can do something about,
See this lively and amusing interview with questions asked by Derek Arden,
Derek Arden
- https://derekarden.co.uk
- https://negotiatorspodcast.com
- https://www.linkedin.com/in/negotiatingexpert/
Long Term Investing is the Subject of This Monday Night Live Where Derek Arden Talks to Matt Tumbridge a Financial AdvisorIn his presentation titled “Everyone wants to be Warren Buffett”, Independent Financial Advisor (IFA) Matt Tumbridge delves into safe investing strategies for the future. He has a wealth of experience in the industry, having run his own sales and marketing business, worked as an MD in a large insurance operation, and now running his own IFA business.
Matt starts by discussing the image of Warren Buffett, often portrayed as a “lovely gentle granddad type character” who lives in Omaha, Nebraska, but notes that there are some aspects that are left out of that story, such as his $8 million California and holiday home. He also stresses that Buffett’s best returns have not come from reading accounts and PR, but from having people in the field gathering intel and understanding the business more intimately.
He advises looking into blue-chip index funds that are invested in the world’s best companies and making sure they are within the financial services compensation scheme for added protection. He also mentions venture capital trusts, real estate investment trusts, and crowdfunding as options to consider but cautions that they may not always result in a positive return.
He also highlights the importance of having a tightly defined fund objective and having a sound financial plan in place before investing. Additionally, he mentions the importance of understanding one’s risk appetite and using a risk profile questionnaire to determine it, but notes that some advisors don’t find them to be very effective.
Furthermore, Matt emphasizes the difficulty of predicting how long well-known companies such as Amazon, Microsoft, and Apple will be at the top of the market. He also stresses the importance of understanding what’s happening behind a company’s report and accounts and not just relying on the trade press.
In summary, Matt’s presentation emphasizes the importance of understanding risk and investing in a diversified portfolio of blue-chip index funds that track the world’s best companies and are within the financial services compensation scheme, to ensure safety and beat inflation in the long run.
Derek Arden
- https://derekarden.co.uk
- https://negotiatorspodcast.com
- https://www.linkedin.com/in/negotiatingexpert/
Mindfulness and Meditation. Breathing, Subconscious and Conscious. How do these all link up with a criminal barrister?On this Monday Night Live, you will find out.
The special guest is Andrew Henley a criminal barrister, which is just one of his considerable talents.
Andrew left school at 16 and joined the army. After his training in Bovington, Dorset he was posted to Northern Ireland in the times of the troubles with the IRA
When Andrew left the army he joined the Surrey police. Frustrated with the leadership he trained in Law at London University.
He qualified as a barrister in criminal law and left the police. Many of his cases are criminal issues around road traffic incidents
A lifelong learner he studied meditation in the Himalayas and teaches these skills in hospitals to nurses and patients alike.
Tonight is going to be a fascinating session with so many takeaways:-
Mindfulness and MeditationHere are some summaries of Andrew’s replies to Derek Arden’s questions:-
“When I came out of Northern Ireland in the late 1970s, post-traumatic stress was not yet recognized as a condition. It’s clear that I was suffering from it.
To cope, I got on my motorcycle and rode for about eight months, trying to clear my head.
Eventually, I turned to meditation as a way to heal.
Through my practice, I became curious about the psychology behind meditation and how it overlapped with the law. As a criminal lawyer, I have always had an interest in psychology. By studying Eastern mysticism and Western psychology, I was able to understand how they intersected and how they could benefit me as a lawyer.
This helped me understand people’s motivations and how they were affected by the psychological and emotional stresses of the legal system.”
Learning Meditation From East“If you’re interested in meditation, particularly the mystical system, it’s important to understand that it’s not a traditional academic course with a set curriculum.
The mystical system provides general direction and guidance, but it’s not specific.
It’s more like exploring a landscape where you’re given a general direction, but you must discover and explore it for yourself. It’s an internal journey, where you’re not sure where you’re going, but you know the general direction.
After 20 years of practising, I realized that I needed more structured instruction. I wanted to learn from the masters of the Eastern system, instead of relying on second or third-hand teachings from the West.”
Finding The Decision Makers“Being present in mindfulness is crucial, and it’s different for me when I’m in court. I focus on allowing my mind to be completely still, engaging in listening without thinking, and allowing my subconscious to process information.
By doing this, I can intuitively identify the decision-makers in the jury and communicate with them effectively.
It’s important to respect all members of the jury, but by understanding the decision makers, I can tailor my communication and influence their decision.”
Meditation For Patients With Cancer“I have been volunteering at a cancer ward where there is a group of alternative therapists.
I go in once a week and run meditation sessions for the patients and stressed staff.
By using the techniques I learned from Eastern mysticism, I aim to change the energy in the room and bring patients to a deeper state of relaxation.”
Negotiations in Court“When it comes to negotiation in court, it’s important to understand the role of the judge and jury.
The judge’s role is to ensure a fair trial, and the jury is responsible for making decisions on the facts of the case.
The judge’s summation of the case can be influential, but most judges are fair and reasonable.
As a lawyer, it’s important to adjust your approach depending on who you are communicating with, whether it’s the judge, the jury, or a witness.
This includes using logic and specific language when speaking to the judge and using intuition and a different approach when speaking to the jury.
It’s also important to be consistent and authentic, as the jury is constantly observing, including your body language.
By being aware of how the jury is thinking and assessing you, you can have a greater influence over their decisions.”
Training For Police in Court“Empathizing and understanding the different perspectives of the people in court is crucial. When it comes to police officers giving evidence, I use my past experience as a police instructor to train them on how to give evidence in court.
I help them realize that their skill set as a detective is similar to that of a lawyer, and by role-playing as a lawyer in cross-examination, they learn that they are just as capable as a lawyer in giving evidence.
This helps to boost their self-esteem and confidence, and they are better prepared for cross-examination.
I enjoy supporting police officers and helping them to be better at their job.”
Identifying The Issues“For police officers giving evidence, the key is to understand the issue in the case, which is usually straightforward. For example, in a self-defence case, the issue would be self-defence.
By identifying the issue, police officers can predict the questions they will be asked and prepare accordingly.
Through training, police officers realize that the questioning they do in the police station is similar to what lawyers do in court and that by understanding the defence case and the questions of law, they can predict the areas of questioning.
It takes time to get across, but by putting the pieces of the puzzle together, it becomes clear.”
Meditation and Breathing“Exercising pranayama, the Science of Breath can be dangerous if it’s not done correctly.
Instead of pausing the breathing, the key is to simply observe and witness the flow of breath.
The purpose is to calm the mind, not to do complicated things.
In preparation for meditation, don’t get too caught up in the details, just focus on observing and allowing the breath to calm the mind.
With practice, eventually, you’ll be able to calm the mind without the need for breath control.”
Derek Arden
- https://derekarden.co.uk
- https://negotiatorspodcast.com
- https://www.linkedin.com/in/negotiatingexpert/
Monday Night Live – Complementary Health Experts Tips About Health and WellnessI restart Monday Night Live with an expert panel on the subject of handling yourself even better in the dark days of January.
Everybody’s a bit down; we have the January Blues.
So I’m privileged today to have invited four experts on their subjects all linked to positivity and taking care of yourself. Your health and wellness.
Alison Gross – Physiotherapist
- The important thing is; Breathing properly and Moving properly.
- I get a lot of people in January at the clinic. By the beginning of February, we get lots of people with bad strains, muscle strains and things because they’ve overdone it.
- They’ve got this great idea they’re going to get fit for the next year. And they will start at it and they forget to stretch and they do it too much all at once and then of course the body says, Hey, what’s happening?
- But you know what? It’s just a question of making sure that you do a few simple stretches, you have a few goals and take yourself slowly rather than rushing into it all.
- It’s very important to do that and to set goals.
- Fitness goals are very important and a little plan about how you’re going to do it doesn’t have to be a big plan.
- Alison shows some stretching exercises.
Carol Robertson – Chartered Physiotherapist Therapists teacher, ACMOS technique:
- I use the eyeglass technique to improve people’s energy balance
- So I prefer to talk about the charge now.
- Sometimes you need to be the person in charge in order to get people to listen to you.
- Breathing techniques,
- Pivot a negative event happening in your life,
- Use all of your senses.
Janice Livin – – Author of ‘Banish Burnout’; Walnut Creek, San Francisco.
- The sun has a quick physiological reaction and begins to create vitamin D in your body which has a lot of many benefits
- Vitamin D impacts the intestines, the immune system, cardiovascular muscles, brain cells, the pancreas and even our eyes.
- Many people have seasonal depression known as a sad seasonal affective disorder – SAD
- Align your sleep cycles and not be a night owl.
- Preload yourself with happiness, chemicals in this case serotonin.
- Walking outside gives you a double whammy of the endorphins from the walking and the endorphins from the sun and if you can add the element of a friend you get triple because you get the social element.
- There are benefits to certain kinds of stress.
- If you want to use the word anxiety, let’s call it positive stress. anxiety or stress, maybe which is called positivity and energy and endorphins.
Kate Atkin – Author of the ‘Confidence Factor
- Imposter phenomenon (Syndrome)
- The world flipped on its head for me at that particular point in time for me personally.
- Of course, the rest of the world flipped and changed in March 2020
- We can make plans but sometimes we need to adjust ourselves and need to recalibrate ourselves.
- TED Talk. Just accept the mess. Abandon The Idea Of Being Good And Just Try
- My work on the imposter phenomenon, as it technically should be called, but everybody searches for the syndrome.
- A message from Charlie Macy that I would like to share with you is to make a mess.
- Vulnerability is about talking to others about internal imposter chatter.
- What we do is create connections.
- What we do with our phones is message people
- Mobile phone – do we actually pick it up and speak to people?
TIPS For New Year For Health and wellness
Alison,
I think my big tip is to move. bodies need to move and they don’t move enough generally especially if you have a desk job. Get moving
Carol
So making sure that we have enough hydration can make quite a difference to how we feel.
Just bring all aspects of life into more balance.
Janice
Take your cell phone, do a real call outside and go for a walk. And then you get the triple whammy of endorphins.
Katie
Well I’d go for a dog walk with a friend
Derek
Go out and ruin someone’s bad mood by cheering them up, giving them some energy by the way you talk to them and going make
Derek Arden
- https://derekarden.co.uk
- https://negotiatorspodcast.com
- https://www.linkedin.com/in/negotiatingexpert/
Monday Night Live – Party Time for Our Friends.Godfrey Lancashire sets us off with a Quiz – Who can get full marks for the Worldwide quiz?
Tim Durkin – derivation of American phrases
Godfrey Lancashire – derivation of English phrases
Derek Arden – The fascinating world of Cockney Slang
Derek Arden
- https://derekarden.co.uk
- https://negotiatorspodcast.com
- https://www.linkedin.com/in/negotiatingexpert/
Monday Night Live – New York Times No 1 best-selling author, Olympic skier and motivational speaker Vince Poscente talks about two of his books.Vince was born in Canada and now lives in Dallas.
Vince was one of the three people in New York, who jumped on the stage on 12th August this year to save Salman Rushdie’s life when he was attacked.
This is what Amazon says about Vince – “In The Ant and the Elephant, The New York Times best-selling author and Olympian Vince Poscente weaves a clever parable around profound concepts that can have an immediate impact on your life.
With his trademark wit and wisdom, Poscente shows us how to focus on and redirect the subconscious mind in order to accomplish the goals we consciously strive to achieve”.
Vince’s latest book is called, “The Earthquake” Your journey from setback to breakthrough” No linear way out of chaos.
Derek Arden
- https://derekarden.co.uk
- https://negotiatorspodcast.com
- https://www.linkedin.com/in/negotiatingexpert/
Vince Poscente
- https://www.vinceposcente.com/
Tonight's guest on Monday night is the number one best-selling author Damien Lewis talking about successful writing.Addictive War Reporter and Addiction To WritingDamien's books have been translated into over 40 languages worldwide.For decades he worked as a war and conflict reporter for the world's major broadcasters, reporting from across Africa, South America, the Middle East and the Far East, winning many awards.After the adrenalin rush of reporting in war zones, he settled down in Dorset to write.-----------------------------------Damien's books include the WW2 classics,- Churchill's secret warriors,- Hunting the Nazi bomb,- SAS Italian Job,- Churchill's great escapes and many more.A dozen of his books have been made or are being made into movies or TV drama series. What an honour it is to have a worldwide best-selling author join Monday Night Live.Derek Ardenhttps://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/Damien Lewishttps://damienlewis.com
Jon Baker joins me on Monday Night Live to discuss why business managers have so many meetings.
Jon is the author of - "Running meetings that make things happen
How to get your whole team involved, whether an introvert or extrovert".
Jon Baker has examined why so many firms waste so much time in meetings.
In MNL tonight Jon and Derek discussed the subject of efficient meetings.
How to make meetings much more efficient, enjoyable and effective.
Share our findings and help others avoid the frustration of poor meetings.
Derek Arden
https://derekarden.co.uk
https://negotiatorspodcast.com
https://www.linkedin.com/in/negotiatingexpert/
Performance Psychology - Derek Arden With NLP Guests
Monday Night Live this week is about Performance Psychology.
Derek has studied NLP and chats tonight with Gabrielle Gache and Jon Baker NLP experts.
One of Derek's friends Steve Head is the coach of the disabled rugby team, now the world champions. The values of the team are celebrating all wins, connecting, selflessness and sacrificing all.
Gabbie and Jon give NLP tips Ask to learn, Modelling, States, and Embodied commands.
Fascinating!
Derek Arden
https://derekarden.co.uk
https://negotiatorspodcast.com
https://www.linkedin.com/in/negotiatingexpert/
Psychology of Negotiating Derek Arden With David Skinner
You can never learn too much about a subject which will make a massive difference to your life.
As we know, negotiating covers every area of interpersonal skills. Whether it is negotiating who to visit at Christmas, where to go on holiday, negotiating your salary or a significant transaction for you or your employer.
Chris Voss the US hostage negotiator wrote the second-best negotiation book available on Amazon. He has a different spin on negotiations.
Never split the difference offers a different spin on the psychology of negotiating.
Derek Arden
https://derekarden.co.uk
https://negotiatorspodcast.com
https://www.linkedin.com/in/negotiatingexpert/
David Skinner
https://www.linkedin.com/in/negotiatingexpert/
"Better Words, Better Results Patricia Fripp with Derek Arden
Coffee table chat with Patricia Fripp.
Patricia is recognised as one of the top 10 women in sales.
She was the first woman to be President of the US Speakers Association and has won many many fantastic speaking awards. She now coaches and mentors CEOs and executives to deliver powerful speeches.
We are very fortunate to have Patricia as a friend of Monday Night Live and have the opportunity to continue to learn from someone at the cutting edge of her profession.
Send me questions for Patricia on presenting, pitching and sales. Short, sharp and specific please.
Derek Arden
https://derekarden.co.uk
https://negotiatorspodcast.com
https://www.linkedin.com/in/negotiatingexpert/
Patricia Fripp
https://fripp.com/
"Barefoot Mediator" Jane Gunn interviewed by "Win Win" Negotiator Derek Arden
Derek is joined on Monday Night Live with Jane Gunn, President of the Royal Society for Mediators.
Jane, a friend of Monday Night Live joins us again to update us on what is happening now in the world of mediation in today's increasingly conflict-driven world.
hear about the conflicts that Jane has been mediating.
Also her work as the President of the Society and what she learnt at the Kenyan conference for mediators last week.
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Jane Gunn
https://janegunn.co.uk/
Property Market Today - Estate Agent, Architect, and Solicitor Join Derek Arden on Monday Night Live
Are you wondering about the property market and where it is going next?
With the turmoil that has been happening in the UK in the last 2 months, politically and financially. I thought we might look at the property market and the effect the turbulence has been having on house values and the cost of mortgages.
Tonight I have asked 4 property experts to answer questions on how they see the issues from their perspective.
1 - An estate agent - Ken Mead2 - An architect - Alan McCullough3 - A solicitor - Nick Richardson4 - A real estate broker from San Francisco. California, USA. Craig Adams - to give us a wider view.
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Messing Up - Esther Stanhope Joins Derek Arden on Monday Night Live
Former BBC producer and inspirational speaker Esther Stanhope returns to Monday Night Live tonight.
A regular contributor to Monday Night Live, Tim Durkin says about Esther,
"Esther has so much energy and enthusiasm she should perhaps only drink de-caffeinated coffee"
When we discussed the show Esther shared details of her new programme, "You only need to be 80% perfect".
This hit one of my hot spots, the 80/20 rule. The rule many successful people employ. 20% of what you do provides 80% of the results. Focus on that 20%.
Tonight we are going to discuss what we have learnt from what we have got wrong in the past.
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Derek's Monday Night Live Powerful Life Stories From Tim Durkin
By popular request, Tim Durkin returns to enlighten us with his stories of difficulties and success.
From being a hobo who jumped railroad cars, to teaching in prisons and being one of the top speakers in the USA.
There is so much we can learn from Tim for ourselves and pass on to others.
Tonight we have lessons learned from Brownie a toilet cleaner, a prisoner learning long division and a homeless visitor to Tim Durkin's giveaway pancake event.
A very entertaining speaker, former President of the Texas speaking association a big friend of Monday Night live
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Derek's Monday Night Live interview with John Vine About Security Operations and Policing Massive Crowds
John Vine, CBE, QPM - Former Chief Constable of Tayside Police.
John was responsible for the security of the G8 conference in Gleneagles, Scotland. Following that he was appointed Chief Inspector of Borders by the Prime Minister at the time Theresa May.
John then became a security advisor for IBM.
I have asked John to join us tonight to discuss the huge and successful security operation surrounding Her Majesty's funeral in September.
John has so much experience in these areas which require intricate planning. He is someone worth listening to and our Prime Minister thought so.
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Derek's Monday Night Live interview with Financial Commentator Justin Urquhart-Stewart about Jitters in the Financial Markets
Derek Arden talks to Financial commentator Justin Urquhart-Stewart about the markets, the pound and borrowing.
The timing is ideal with our UK mini-budget having taken place last Friday.
A controversial budget. Cutting taxes, paying towards people's energy bills. All with borrowed money, increasing the UK's interest costs of already £100bn a year.
This is all at a time when interest rates are rising to combat supply inflation.
I wonder if this is why the pound has sunk to a 40-year low against the US dollar.
We have so many questions to pose to Justin.
He won't have all the answers, but he will have a very experienced view.
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Derek's Monday Night Live interview with former Chairman and CEO of Dreams
Mike Clare founded the bed retailer Dreams with one shop in Hillingdon; grew it into the largest bedding retailer in the UK and sold it for £200m in 2008.
Mike talks about another venture renovating old buildings. The business side was less successful and it is interesting to hear all about the reason
Additionally, Mike and his team help a large number of charities and social enterprises helping them negotiate better outcomes.
Derek asks Mike about his business journey and what we can all learn.
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Cybersecurity expert Curt Vincent joins Derek Arden on Monday Night.
Derek's reason to invite this guest.
Let me tell you a little about Curt who has many vital issues to share with us.
Curt was with the US Army for 20 years and rose to head of operations for all army networks, satellites and worldwide communications systems.
I am not going to say anymore. Only when I heard Curt speak I knew I had to ask him to share his experiences with us and teach us how careful we need to be with our data. He readily agreed.
The most important tip from Curt - Your Passwords Should Look Like This k!Ztu4FM7p*2N7Yn
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
10 Of Derek's Monday Night Live Guests Offer Their Business and Life Tips.
To kick off the show I have invited a fantastic number of guests and they have all said yes.
All experts from the UK and the USA. Educators who know their subjects inside out.
Never before has this happened, where such an amazing lineup is assembled together to give their best short, sharp and succinct business and life tips.
Great tips from
Godfrey Lancashire, Rapport and eye contact
Shelley Bridgman, Responsibility
Tim Durkin, Mind-body connect
Will Kintish, Help and Facebook
Janice Litvin, Personal relationships and organising time
Jon Baker, Feedback and the obvious things
Carl Walsh, What do you want?
Alex Kent, Persistence
Jane Gunn, Cycle of crisis - mediation process
Patricia Fripp What does this remind you of?
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Monday Night Live with Derek Arden and Graham Jones Talking about Teaching Business.
Graham Jones joins me from the University of Buckingham where today he is presenting the graduation awards to many successful students.
We discuss our project subjects and the other creative business ideas we have.
Graham is an author of 32 published books and a prolific writer, his recent sales book is called "Sales Genius" and he has this month published a book for anyone who needs to study in online.
Graham has run several organisations in the past and we have been collaborating for almost 10 years on different educational projects.
Today he is the business director at the University of Buckingham where he teaches 3 days a week.
Do not miss this power session to give you some creative ideas over August
Negotiation tips to make a difference.
Also hear about a Masterclass in November.
I have been working on a project with Graham Jones for over a year. Covid has held us up.
The project is to hold a one-day masterclass in a hotel in the middle of London where busy people can take a break, with a business partner, a family member or someone who collaborates or helps them. Click Here
4th November is the date. It will be a fantastic opportunity to take a break and to meet some inspirational people. Additionally to learn and relearn vital tips, techniques and tactics for success in 2023.
The next year will be one of mega change. Perhaps the most we have ever seen.
All proceeds will go to the DEC charity for Ukraine.
The project goal is to help people we have met or have followed us via our various activities like this briefing.
Share some powerful tips and techniques that make a real difference. No waffle, no spin just the hard facts and actions you can take to make whatever you do more successful.
Finally - to have some FUN
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Graham Jones
grahamjones.co.uk
In this Monday Night Live interview - Derek Arden with Adwords Expert Karen Young
Karen is a branding and marketing expert who has worked at Virgin records and for 10 years at British Airways.
Derek met Karen Young a week ago at a networking event and asked her if she would be interviewed on MNL.
Karen now runs her own company employing eight people, primarily helping clients with their Google Adwords marketing.
We can learn so much from Karen not just in branding, marketing and social media but how her unique business model works.
Some Questions about Karen's approach for her team: -
1 - What is radical flexibility?2 - How does blatant honesty work?3 - How does she just employ people for intelligence, energy and integrity rather than other selection methods?4 - Why headlines are so important?5 - What is a "Queenager" and how does her business work with 8 of them?
One of the important messages was about changes next year with "classic" Universal Analytics and Google Analytics 4
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Karen Young
https://www.linkedin.com/in/ethosmetrics/
In this Monday Night Live interview - Derek Arden finds out how Karen Jacobsen became the GPS Voice Girl.
Find out how Karen Jacobsen became the GPS Voice girl, where she gets her ideas to write songs and how you can copy her model.
Karen is described on google as "An Australia-born and New York-based entertainer, singer, motivational speaker, voice-over artist and songwriter".
We hear about Karen's Inspiration Olivia Newton-John and finally the joy of meeting her.
Karen's voice is on the phones of over 400 million people. She is the voice of Siri and GPS. She probably is in your phone. Hear and watch her tonight, "live and uncut"
Karen's brand revolves around the word "RECALCULATING" which she believes has been used more times than any other word in cars
It can be a great question to ask yourself. How often are you off track and should be asking yourself to RECALCULATE where you are going?
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Karen Jacobsen
https://thegpsgirl.com/
Marketing Guru Winston Marsh joins Derek Arden - this week's guest on Monday Night Live.
Marketing expert and former president of the Professional Speaking Association of AustralianWinston Marsh joins MNL from Melbourne.
It was 2.00 am in Melbourne when we start the programme and I am so grateful that I have been able to persuade, "Winno" as he is known, to join us.
We have been swapping notes and ideas for a number of years and I hope you will find "Winno" inspiring with his different ideas from the other side of the world.
"Be a Better Marketer Of What You Do Than Doer Of What You Do"
1 - How he makes people more successful.2 - Are Australians more direct in their influencing strategies.3 - His three black boxes plus many more tips
We discuss
Who is your ideal clientWhy should I choose you rather than your competitionHow do I find you
Black Box 1 - Supply of suspects leading to prospects
Adverts, Speaker, Rotary
Black Box 2 - Convert into sales
Black Box 3 - Building long term relationships
Like me, Winno uses the word "Fantastic" to shock, make people sit up and inspire them with his ideas.
"As you journey through life brotherLet one thing be your goalKeep your eye upon the dounutAnd not upon the hole"
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Winston Marsh
https://www.winstonmarsh.com.au/
Team Performance and Psychological Safety by David Skinner - this week's guest on Monday Night Live.
David is an expert volunteer for Coaching in the Leadership Trust and was a senior executive in Barclays where he dealt with some extraordinary challenges.
David is going to present to us a key strength of high-performing teams, Psychological Safety.
The ability to speak up without getting shot down by leaders, managers or your peer group.
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Sixth Visit to Monday Night Live - Finance Commentator Justin Urquhart-Stewart with Derek Arden
Finance commentator Justin Urquhart-Stewart joins us for a run down on all the latest money issues we need to know about.
This is the 6th time Justin has joined Monday Night Live and he spends his time sharing his views on markets with TV and radio stations around the world.
Just learn more about how the money world works.
We discussed a number of issues including the long-term effects of -
1 - Ukraine war 2 - 11.1% inflation 3 - RMT strike and other public service pay rises 4 - How long is "short-term" in the markets 5 - House prices 6 - Savings effect
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Cultural Differences in Negotiations - Derek Arden with US Estate Broker, Eva Fanari
Derek interviews Eva Fanari a real estate negotiator in Albuquerque, New Mexico to find out how negotiation styles differ in USA
"Negotiation styles in USA"
My special guest is Eva Fanari live from Albuquerque, New Mexico.
We are going to discuss "Everything is Negotiable" and how negotiating skills culturally differ between Europe and the USA .
Eva Fanari is a real estate broker and director of training at "Coldwell Baker Legacy" a large broker in the US.
Eva originally hailed from Estonia before she settled in America. We will additionally touch on the negotiation issues that Europe faces at the moment.
Cultural issues are so important when communicating and it is a great opportunity to bring to you this interview.
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Presentation by Derek Arden about Negotiating Mistakes
This week on Monday Night Live Derek Arden explores the mistakes made frequently in Negotiating.
Unusual negotiation situations and common mistakes that people make.
How the word negotiation can cover every area of interpersonal skills, commercial skills and relationship skills.
Why we must be alert and curious about where others are coming from.
The negotiating mistakes that average negotiators make.
Why the first negotiation is with you. (If you don't know where you are going, every road will take you there).
How soft pound negotiations work in practice.
Uncommon psychological tactics.
How to change the power dynamics in a difficult situation.
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Derek Arden talks to Cian Duggan serial entrepreneur
Monday Night Live started with Derek 'Negotiator' Arden giving some negotiation tips.
Cian Duggan founder of 'Carbon Intelligence' joins Derek 'Negotiator' Arden on Monday Night Live
Cian is a serial entrepreneur working at the intersection of technology, business and society. Founder and director of Carbon Intelligence. A UK based data-driven carbon consultancy exists to enable businesses in a zero-carbon economy.
Carbon Intelligence has a staff of over 150 engineers, data scientists, strategy consultants and engagement professionals. They assist 140+ major UK and Global clients, ensuring their net-zero programmes are robust and driving real value.
Derek was curious to find out all aspects of his work including his visit to Necker Island to meet Sir Richard Branson.
Additionally, Cian's hiring philosophy is one that many businesses could employ to their advantage - judging technical as well as attitudes.
There is also a great discussion about the start of this Carbon Intelligence business with negotiations about payment upfront and other ways to help cash flow.
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Derek Arden talks to Tracy Hooper about her latest book "The Now Hello" Six Conversation Starters
Monday Night Live started with Derek 'Negotiator' Arden giving some tips about negotiations.
The main interview was with Tracy Hooper talking about her new book 'The Now Hello' all about post-pandemic hybrid working,
Tracy Hooper is from Portland, Oregon and is one of the most highly-rated speakers on the west coast of the USA.
Tracy is a former TV anchor, speaker and author. A very popular speaker on the website of great women speakers.
Tracy wrote a book 'The New Hello' but things have changed and she now has a new post-pandemic book called 'The Now Hello'.
Confident Conversations
Six Conversation Starters:
1 Give a compliment2 What, How and Tell Me3 Be Curious4 Pay Attention5 Making Connections6 Listen - (I never learned anything when I was talking)
Nervous ConversationsBreaking into GroupToe to Toe means NoGive, give, give, askThought about youHybrid Highway
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Derek Arden and Carl Walsh present "We Are Alpha Dogs" About Business Personalities
Monday Night Live this week starts with 3 tips from Derek 'Negotiator' Arden.
Our special presenter tonight is Carl Walsh who lives in California
Carl and Douglas Bowers have worked together and have enormous business experience.
They collaborated on a book called, "We are alpha dogs" and tonight Carl is going to take us through the principles of the book and explain why they used the metaphor of seven dogs to represent business personalities.
Carl goes on to explore why so many businesses fail both in the UK and in the USA. He describes why we need different business personalities can contribute - an oval table team approach.
Dog personalities
Stan - Reality Check
Jack - Engineer
Buster - Party Animal
Big Dog - Conscious
Tracy - The Soul
Ranger - Dreamer
Scotty - Manage Risks
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
The Leader's Secret Code - Author Mark Ridley With Derek Arden on Monday Night Live
In this episode of Monday Night Live Derek Arden and Nancy Loates-Taylor talk to Mark Ridley about his book about leadership - "The Leader's Secret Code".
What makes a great leader?
What beliefs, attitudes, and behaviours are linked to being a top-performing and influential leader, especially in these uncertain times?
What impact do culture, industry, and business context have? And do formal training and education make a difference?
This book is for any business manager or executive, or indeed anyone involved in leading a team in their company, who wants to learn the secrets of successful leadership.
Leadership is now pivotal.
How do I motivate and inspire? How do I engage? How do I stay so resilient? How do I emulate great leaders? How do I stay connected? How do I make tough decisions?
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Indistractable Book Review - Tim Durkin With Derek Arden on Monday Night Live
Monday Night Live has a book review by Tim Durkin "Indistractable" written by Nir Eyal
Tim is a serial entrepreneur and a lifelong learner.
Author, speaker and Tim specialise in helping build resilience in people, particularly in the healthcare sector.
Tim's latest project is studying the work of Nir Eyal and Nir's latest book called "Indistractable".
Tonight Tim shares with us his research including -
1 - How distractions in 2022 are derailing so many people causing stress, reduced productivity and health issues.
2 - What we can do about it
3 - How Tim is amending his training to include these new discoveries.
Tonight we will learn about -
The ten-minute ruleSurfing the urgeEgo depletionDistraction v tractionInternal and external triggersWhy time management is pain managementThe cure for boredom is curiosityThe zone of dangerous distraction
01:30 Daughter and Superpower03:50 Talk with the animals04:15 Indistractable05:12 Cal Newport Deep Work and Nir Eyal Hooked07:15 Indistractable Model10:00 Pain Management12:15 White Bear13:00 What is the internal trigger18:00 Ten Minute Trick20:20 The cure for boredom21:30 The Big ?22:30 Four Steps29:00 Distraction - Accidents - Pilots and Hospital Accidents30:00 Precommitments - Effort Pact - Price Pact - Identity Pact34:00 Blame - Shame - Claim39:00 To-do lists
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Tim Durkin
http://www.timdurkin.com/
Dispute Mediation Discussed By Negotiator Derek Arden and Mediator Jane Gunn
Negotiator Derek Arden and Mediator Jane Gunn - Discuss arbitration, mediation, litigation, adjudication and empowerment options for the parties involved in disputes.
Jane has recently helped a client of Derek role-play and rehearse a dispute mediation.
Derek says how powerful the rehearsal was for - 1 - Increasing our leverage 2 - Putting our team in the strongest position possible 3 - Understanding where they were coming from
On this Monday NIght Live, Derek and Jane have a fascinating discussion about different approaches to different disputes.
01:00 Introduction of Charming and Tough Jane 05:00 Process of Mediation 06:30 Cost of Conflict 08:00 Role Play Mediation - Story and Impact if NOT Sorted 14:00 Mediating Emotions 15:00 Difficult Case of Mediation 17:00 Hijacking - loss of face 22:00 Co Mediating 24:00 Process - Compass - Now, Explore, Solution, Walk 27:00 Men or Women
Links referred to in Monday Night Live discussion
Corona Bonus video - https://vimeo.com/399488305
Domination or Partnership https://janegunn.co.uk/being-a-partnership-agent-for-change-with-riane-eisler/
Consciousness or Catastrophe https://janegunn.co.uk/consciousness-or-catastrophe-with-david-murrin/
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Jane Gunn
https://janegunn.co.uk
Why Your Brain Wants Negative Headlines and Stories.
Our resident psychologist and internet expert Graham Jones joins us for his regular update. An Interesting start talking about negativity and the need for negative headlines and stories.
Graham has advised clients all over the world and has had many articles published. He is at present programme director at The University of Buckingham for the business management course.
Other areas covered were hacking and power supplies, choices and the Power Of 3
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Graham Jones
https://www.grahamjones.co.uk/
In This Monday Night Live Derek Gets Tip TopTips From Presenters On His Weekly Show
Second-anniversary show - with tip top tips from some of the amazing presenters on the Monday Night Live Zoom Radio Show over the last 2 years
This week celebrates the 139th Monday Night Live Internet Radio Show.
We started on 23 March 2020, the first day of lockdown three times a week. The show became a permanent Monday feature in September 2020 and we have been privileged to have learned from some amazing people.
Thank you for your encouragement which has been overwhelming and enabled me to continue to seek out many of the best speakers, trainers and educators in the world. Some of them will be with us tonight.
I asked 25 experts in their various fields to share one tip each.
01:30 Speak in Black and White02:25 Everyone can teach you03:30 Small Talk - Ego07:30 Personal Logo13:00 Key to success - Confidence and Preparation15:00 Compare Yourself To Yourself18:00 Memorable Brand Image20:46 A Vilain in My World a Hero in His World22:00 Questions You Should not Ask25:00 Body Language27:00 Acronym Fear29:00 Increasing Cost of Software33:00 Respect Other Cultures36:00 Give a Lot38:00 Caretakers of Environment40:00 Never Let Guard Down42:00 Prepare For Best - Plan For the Worst45:00 Reciprocity47:00 Share Knowledge and Motivate Next Generation48:00 Leveraging Podcasts50:00 Improve Focus - Surf The Urge
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
In This Monday Night Live Derek Talks To Five Guests With History and Stories About The Baltic States.
This part of the world has a fascinating history. The three Baltic countries were behind the "Iron Curtain" for so long, became independent in the early 90's and joined NATO and the EU as rapidly as they could, I guess to protect their freedom.
I thought I would invite five guests from the Baltic states who have used my negotiation work to form a panel and share their stories, their views and their concerns in 2022.
This was planned before Russia invaded Ukraine so it's even more topical now.
Anu Vask is a consul to the Ministry of Economic Affairs in Tallinn, Estonia.Valerija Slavina was born in Lithuania, brought up in Belarus and works in London.Janice Litvin's grandparents escaped the Nazis from Latvia. Janice now lives in San Francisco.Eva Fanani was bought up in Estonia and now lives in Albuquerque New MexicoMurvet Sahin lives in Aarhus, Denmark and has worked in Scandinavia for the airline SAS
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Derek is delighted to have Justin Urquart-Stewart back as a guest on Monday Night Live.
These are crazy times and it is great to get the insights of Justin who is a Media guru, columnist and investment expert.
Just a little history of Justin. When he graduated he joined Barclays, was posted to Uganda where he was ambushed by Idi Amin's troops in their revolution. He still has a piece of shrapnel in his right leg from that encounter.
Justin became a stockbroker and has been the TV and radio face of first Barclays stockbrokers, then Seven Investment Management.
When Seven was sold Justin retired BUT soon was back in action setting up Regionally.
In between his work on TV and radio around the world. Discussed:- Ukraine, inflation, energy prices and the effect we can expect on commodities, markets and investments in the short term.
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Justin Urquart-Stewart
https://www.linkedin.com/in/justinurquhartstewart/
PitchFreaks Guide - Close With Your Open
Pitchfreak Antonio makes an unusual entrance in this interview with Derek Arden. Then they talk about his book 'Open With Your Close'.
Create pitches for any occasion:
investor pitch decksprospect sales presentationfund raisingpolitical campaignsjury presentations
The perfect way to pitch busy people "Close with Your Open is perfect for selling in our short-attention-span culture.
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Antonio White
https://www.linkedin.com/in/antoniocwhite/
Derek Arden and Andel Singh Talk About Negotiations in Legal Process
My guest tonight is Andel Singh. discussing defence barrister negotiations
Andel has defended high profile cases and he will share some of the secrets barristers employ working for the criminal justice system with most defendants on legal aid.
More people in Bedford jail had requested Andel to be their defence barrister than anyone else.
This will be a fascinating session hearing from someone who has often worked inside the Old Bailey and had to negotiate with judges, juries, defendants, prosecutors and the police.
We don't usually get to ask a barrister questions so send me any you have before tonight.
Here are some questions,
1 - Is everything a barrister has to do linked to negotiation?2 - How can you defend someone who you know is guilty?3 - What got you to legend status in Bedford jail?4 - Did a judge really instruct you to read 21,000 pages over a weekend before a trial.5 - What are your tips on speed reading?6 - How do you "unhear" something?
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Shelley Bridgman Talks To Derek Arden About Her Life Challenges
Here is Shelley Bridgman as described on the back of her book 'Stand-Up For Yourself' an inspiring, no-holds-barred account of one woman's quest to find her true self.
Shelley Bridgman is an award-winning stand-up comic, actor, scriptwriter, professional speaker and a leading psychotherapist - but it wasn't always this way.
First, she survived the hedonistic sixties with the inevitable round of clubbing, fashion and drugs; then she made the most of the seventies, travelling to over sixty countries whilst running a travel business - but it was the eighties that tested her to her limits. Battling depression, bankruptcy, addiction and suicide attempts, Shelley found the strength to confront her need to change gender and achieve harmony with herself.
A unique story told with delightfully dry humour about identity, self-discovery, acceptance and courage.
It is also a testament to a profoundly touching love story that has lasted over forty years.
Derek's Verdict at the end of this interview - "What a Great Negotiator"
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Shelley Bridgman
https://www.linkedin.com/in/transformationalchangecoach/
Energy Management Tim Durkin With Derek Arden
In this weeks Monday Night Live Derek Arden and Tim Durkin discuss Energy Management - breathing, relaxation and personal space
Importing EnergyBreathing TherapiesRelaxing TechniquesYawningBreakoutPeri Personal Space
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Tim Durkin
http://www.timdurkin.com/
Businessman, Actor, Technologist, Podcaster, Carl Walsh With Derek Arden
Derek met Carl when he was interviewed on his podcast channel 'The Oval table' The subject was negotiating in difficult situations.
Carl had spent some of his life in London having won a scholarship to study at the Royal Academy of Dramatic Art in Bloomsbury. At that time he lived in Kilburn only a mile from where Derek was brought up.
In 1977 Carl worked at the opening of the National Theatre on the Southbank and met our Queen, and had the responsibility to make sure Princess Margaret was looked after at the interval!
Carl returned to the UK in 1993 working for Disney. As he says London is his second home.
We have much to learn from Carl. Including what he learned at Disney, having to be a whistleblower and how he uses improvisation to teach leadership.
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Carl Walsh
https://www.linkedin.com/in/carl-walsh-1b622051/
Phil Jesson is back on Monday NIght Live by popular request
Phil authored a fabulous book - From Survive to Thrive. This was written, and published during Lockdown to support NHS charities.
An amazing 6000 copies sold so far.
365 business and life tips, stories, questions, tools, quotations and seminars in a sentence aimed at helping any ambitious person move forward on the challenging road ahead.
This is perhaps one of the most complete business and life books I have ever read. In a simple easy to use format.
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Derek talks to 5 Therapists who practice alternative / complementary therapies
Derek talks to 5 Therapists who practice alternative / complementary therapies for the body, energy and the mind and the power of positive thinking.
Many of us are curious about these techniques but have never asked enough questions.
The panel are-
Alison Grose - Physiotherapist, Craniosacral therapyDr Alison Grimstone - Doctor + Energy HealerCarol Robertson - Complementary therapist and PhysioShelley Bridgeman - Psychotherapist/HypnotherapistGabrielle Gache - Master Practitioner of NLP
The underlying theme is energy. Change your posture change your energy
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Derek Outlines The Theranos Fraud Case and Elizabeth Holmes
Derek Arden looks at the current fraud case of Theranos and convicted Elizabeth Holmes.
The owner Elizabeth Holmes has just been found guilty of wire fraud in a Californian court.
Two years before she was arrested, Theranos was worth $10billion, now it's worth nothing. How do you negotiate the value of a company from zero to $10 billion and then back to zero
An investigative journalist from the Wall Street Journal, John Carreyrou blew the issues of the blood testing machine, wide apart. It didn't work very well, despite the claims.
Now a documentary has been made of the issues and a film is going to be produced.
With the increasing amount of fraud we face in 2022, fraud and deception is something we all need to be aware of and be able to help others.
A summary of the case is presented and then a panel will discuss what we can learn from the findings.
In this video a panel of experts analyse the issues following Derek's succinct presentation
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Tips For 2022 - Derek Arden and Esther Stanhope Are Your Hosts
Merry Christmas From Monday Night Live - celebrating 127 live shows since the first day of lockdown. We have tips and techniques for 2022.
Come and join the many guests who I have been privileged to interview and who have shared their expertise. Including Patricia Fripp, Tim Durkin from the USA.
Graham Jones, the internet psychologist and Ali the Physio from the UK. Learn the stretches we need for our mind and our body over the festive season.
The co-host is the fantastic former BBC producer Esther Stanhope who helps the proceedings go with a bang!!!
We have tips and techniques for 2022.
Plus the added bonus of how to deal/negotiate with those family conflicts and disputes that often occur over the Christmas period.
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Esther Stanhope
https://www.estherstanhope.com/home
Derek Arden W Change Ahead --- Your Control in Managing Change - Nancy Loates-Taylor with Derek Arden
Born in the midwest of the USA, Nancy obtained an MBA, came to the UK with Bank of America met an architect, married and set in London.Became an expert on derivatives and became a trainer in a complex subject.
However, Nancy was more interested in the marketing sales and communication side of personal development and she started her own training business.
In Monday Night Live Nancy shares with us her work on managing change.
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Nancy Loates-Taylor
https://www.linkedin.com/in/nancylt/
Derek Arden With Geoff Ramm the author of Celebrity Service Superstars Memorable Experiences
Geoff Ramm, the creator and author of 'Celebrity Service' and 'OMG Marketing', knows that great customer service leads to lucrative, repeat business but a greater experience leads to global recognition.
Tonight Geoff talks to Derek Arden and Celebrity Customer Service and Love is an important element.
Great stories about exceptional service with small but memorable touches.
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Geoff Ramm
https://www.geofframm.com/
Derek Arden with Dr Jonathan Reichenal discuss how technology will take over our cities and we will learn how this will affect us.
Nigel Kirby from the University of Essex has contacted Dr Reichental and he readily agreed to join us on Monday Night Live
Dr Jonathan Reichental PhD is a multiple-award-winning technology and business leader whose career has spanned both the private and public sectors. He’s been a senior software engineering manager, a director of technology innovation, and has served as a chief information officer at the City of Palo Alto, California. An author, a professional speaker and a technologist.
Become empowered to build and maintain smarter cities
At its core, a smart city is a collection of technological responses to the growing demands, challenges, and complexities of improving the quality of life for billions of people now living in urban centres across the world.
The movement to create smarter cities is still in its infancy, but ambitious and creative projects in all types of cities—big and small—around the globe are beginning to make a big difference. New ideas, powered by technology, are positively changing how we move humans and products from one place to another; create and distribute energy; manage waste; combat the climate crisis; build more energy-efficient buildings; and improve basic city services through digitalization and the smart use of data.
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Dr Jonathan Reichenal
https://www.reichental.com/
Here are tips from business friends of Derek Arden in this Monday Night Live Episode.
Take action and follow up on these tips in 2022.
Banter (smack, chirping) isn't always funnyManagement of risksBe yourselfIf you don't ask you don't care - Ask good questionsQuality of questionsCustomer serviceAdopt a contrarian mindset - the competition gets a vote tooThink, write, showGet me out of the wayThe happy benchToday is the first day of the rest of your lifeWell beingEnjoy the journeyBe curious to let people know you value their thoughtsWe teach people how to treat usBe prompt, be curious and be kindCash is kingOrdinary vs Estraordinary
CONTACT
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Update To Economic and Financial Markets - Justin Urquhart-Stewart with Derek Arden on Monday Night Live
Financial commentator and TV personality Justin Urquhart-Stewart joins Monday Night Live with his latest economic and financial update. This is a fast-paced tour of the world markets.
Interviewed by Derek Arden asked questions about:
The present economic and geopolitical issues.Investors confidenceSupply chainsInflationWho leads in EuropeRussia and gasGreek debtCybercurrencies and block chainCOP 26,Brexit and the Irish Border
There was plenty more in a quick overview interview.
CONTACT
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Justin Urquhart
https://www.linkedin.com/in/justinurquhartstewart/
Derek Arden in his Monday Night Live Talks To Mike Pagan About His Book 'Mental Wealth
Tonight we are delighted to welcome Mike Pagan to Monday Night Live.
Make today the day you start living life your way - with all the rewarding benefits of Mental Wealth!
Mike has had a wide-ranging career which started in banking then into sales with Forte hotels and now, like many of us, Mike helps people in their self-development.
Mike is qualified mental health first aider, we look forward to finding out what that means.
Mike's latest book Mental Wealth was written during the lockdown and published in September.
Mental wealth is a combination of optimum mental health and the backing of a committed support network that Mike refers to as the mental wealth team
Recognise your true potential, love what you do and live the life you choose with the support, encouragement and proactive potential of a Mental Wealth team.
Humans are social animals and we need the help of others to succeed in life and work. With collective wisdom, mutual support and a Mental Wealth team by your side you can:
Power through obstacles and problems.Achieve more and expect success.Unleash creativity, improve decisions and eliminate isolation.Nurture your mind, body and soul and find resilience in challenging times.Navigate your own unique journey with purpose and passion.
CONTACT
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Mike Pagan
https://mikepagan.com
Derek Arden in his Monday Night Live Discusses Cialdini's 7 Levels of Influence
Dale Carnegie said 90 years ago, "You can't get anything done without the help of others".
The more we understand the psychology of influence and persuasion, the more successful we will be in all areas of life.
Professor Robert Cialdini is described as the foremost business psychologist in the world.
Having studied his work for many years I was privileged to see him at a conference I attended in Denver, Colorado in 2019.
We will cover Cialdini's 7 levers of influence which are used extensively in advertising and marketing. You only have to turn the television on and you will be subjected to unconscious persuasion using one of the levers.
We also discuss ethical and manipulative influences.
CONTACT
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Derek Ard Derek Arden in his Monday Night Live is interviewing Graham Jones About Internet Predictions
Derek Arden is with Psychologist Graham Jones to discuss Internet Predictions: Online Hate, Social Media and Emails.
They talk about issues facing universities, the problems with internet overload, emails going missing and the key points in Graham's latest book which has a publishing deadline of 10th November.
A fascinating look into predictions for the Intenet points raised,
Studying onlinedisruption and emerging technologies,Fox or Hedgehog,TBD process,Online hate,psychopathy,AI,social media,lost emails and traffic queues,travel agents and disintermediation,prediction or going backwards,students views on social media,ongoing content,plagiarism,supply chain
CONTACT
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Graham Jones
https://www.grahamjones.co.uk/
Derek Arden in his Monday Night Live is interviewing Will Kintish about Social Phobia
Derek is joined by Will Kintish who is an outstanding speaker. A UK hall of fame award winner who talks all over the world on Networking.
We discuss Social Phobia (Social Anxiety)
"How to destroy the fear of Social Phobia"
A huge topic after the pandemic and one that everybody should consider. Even if it is just to help younger people deal with group business meetings and social events.
Will covers -
1 - What is social phobia?2 - What are people generally worried about?3 - What exactly are their fears and concerns and why?4 - How do you help others to overcome a social phobia?
CONTACT
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Will Kintish
https://kintish.co.uk
Monday Night Live is interviewing Tim Durkin about his Commonplace Book, Points of Impact
A Commonplace Book is a personal repository of ideas, insights, observations, quotes, anecdotes, reflections, and more, is a pocket-size, volume that is used to store useful information for future reference and or use. In short, a commonplace book is a recording of information and insights you want to remember today rather than a book
Tim tells us how he went about writing and publishing the book?What were the issues he faced?How did he publish it himself?What is the VIVA model and how can we use it?Plus other fantastic Points of Impact.
All entries about leadership, in the Commonplace Book, had to audition for inclusion against more than 900, other entries Tim had recorded on the subject, the competition was fierce and what didn't get included is possible material for another volume down the road.
CONTACT
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Tim Durkin
https://www.timdurkin.com/
Derek Arden in his Monday Night Live is interviewing David Skinner - Coaching and Mentoring
David Skinner has been a coach for over 30 years, as a faculty member with the leadership trust. At the same time, he held a senior position in Barclays.
What is the difference between Coaching and Mentoring?
David shares
The highlights of the work he has done working and coaching leadersSome of the tips and techniques he has learnt when helping and guiding leaders and coaches.The building of trust and rapportThe difference between coaching males and females
CONTACT
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
David Skinner
https://www.linkedin.com/in/david-skinner-1690067/
Part 2: Derek Arden in his Monday Night Live is interviewing Tracy Hooper - Power Of Words
Tracy is an international speaker and best selling author of the book, "The New Hello". Tracy was first with us on Monday Night Live in February and the session was so popular she returns discussing - "Words to use and words to lose"
We will cover a smorgasbord of language to help influence and persuade others. We will cover -
Power of wordsImpact wordsThe power pauseHedges, validators and disclaimersSorry syndromeThe power of a nameAND much more in this fast-moving dynamic session.
Tracy summarises: I believe if you adapt some of these words to use, and lose, some of the words that you use are unnecessary are fillers or hedges.
You will find that not only will you have more confidence in yourself, but other people will have more confidence in you, and they will be more willing to talk to you and listen to you, and negotiate with you, and mentor you and hire you or promote you, or recommend you or introduce you.
There's nothing but positive that can come from adopting some of these words and making them a part of your professional presence.
CONTACT
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Tracy Hooper
https://www.confidenceproject.com/book
Part 1: Derek Arden in his Monday Night Live is interviewing Tracy Hooper - Power Of Words
Tracy is an international speaker and best selling author of the book, "The New Hello". Tracy was first with us on Monday Night Live in February and the session was so popular she returns discussing - "Words to use and words to lose"
We will cover a smorgasbord of language to help influence and persuade others. We will cover -
Power of wordsImpact wordsThe power pauseHedges, validators and disclaimersSorry syndromeThe power of a nameAND much more in this fast-moving dynamic session.
Tracy summarises: I believe if you adapt some of these words to use, and lose, some of the words that you use are unnecessary are fillers or hedges.
You will find that not only will you have more confidence in yourself, but other people will have more confidence in you, and they will be more willing to talk to you and listen to you, and negotiate with you, and mentor you and hire you or promote you, or recommend you or introduce you.
There's nothing but positive that can come from adopting some of these words and making them a part of your professional presence.
CONTACT
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Tracy Hooper
https://www.confidenceproject.com/book
Derek Arden in his Monday Night Live is interviewing Marcus Dimblebly of Red Team Thinking Training Company
Modern Business Leadership using Red Team Thinking.
Marcus Dimbleby in this Monday Night Live interview with Derek Arden discusses how leaders who are willing to have their strategies challenged will improve and expand their effectiveness.
This is how Red Team Thinking is described on the website promoting their training,
Red Team Thinking is the world’s leading provider of decision support red teaming for business. Our military-trained red team leaders and experienced business strategists help companies of all sizes make better decisions, create a culture of innovation, and better understand the future. By showing you how to think differently about your business, we can help you become a disruptor in your industry – rather than one of the disrupted.
CONTACT
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Marcus Dimbleby
https://redteamthinking.com
Derek Arden in his Monday Night Live is interviewing Marcus Dimblebly of Red Team Thinking Training Company
Modern Business Leadership using Red Team Thinking.
Marcus Dimbleby in this Monday Night Live interview with Derek Arden discusses how leaders who are willing to have their strategies challenged will improve and expand their effectiveness.
This is how Red Team Thinking is described on the website promoting their training,
Red Team Thinking is the world’s leading provider of decision support red teaming for business. Our military-trained red team leaders and experienced business strategists help companies of all sizes make better decisions, create a culture of innovation, and better understand the future. By showing you how to think differently about your business, we can help you become a disruptor in your industry – rather than one of the disrupted.
CONTACT
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Marcus Dimbleby
https://redteamthinking.com
Derek Arden in his Monday Night Live is interviewing Janice Litvin about her book - Banish Burnout
From Book Introduction
Welcome to the Banish Burnout Toolkit, the workbook based on my Banish Burnout: Move from Stress to Success programme that helps you change the way you react to stress from the inside out…
We all feel too much stress from time to time, our emotional reactions are part of a normal human response.
But here are two key questions for you to consider about the way you react, how low do you go, and how long do you stay there…
In other words, is your level of anger commensurate with the situation? And for how long do you let the native feelings linger. If someone cuts you off in traffic, how upset do you get? It is normal to have an emotional reaction when someone is rude or critical or annoys you in some way, especially at work. But do you let those emotions control you, so that you over-react to becoming combative? Do you stay "moody" or upset for a very long time…
All you need is awareness, your imagination, and the willingness to change. That is how you take charge and take control to let go of the power stress has over you. you will be happier, more productive, and you will banish burnout.
CONTACT
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.comhttps://www.linkedin.com/in/negotiatingexpert/
Janice Litvin
https://www.linkedin.com/in/janicelitvin/
Derek Arden With Tips From Regular Monday Night Livers
After an August break, Derek - the Negotiator Arden restarts the Autumn Season of Monday Night Live aimed at lifetime learners.
This session has feedback advice and tips from Monday Night Live regulars about things learned over the last four weeks.
There are several recommendations for books.
CONTACT
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.com
Tracy Hooper
https://www.confidenceproject.com/
NLP in Business - Derek Arden With Tracy Hooper
NLP basics - Neuro-Linguistic Programming
GoalsStateRapportBody LanguageSensory AcuityMirroringPacing and LeadingAnchors and TriggersPattern InternetTimeLineLanguage, words and self talkReframingChunkingBrain Operation System
CONTACT
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.com
Tracy Hooper
https://www.confidenceproject.com/
NLP in Business - Derek Arden With Tracy Hooper
NLP basics - Neuro-Linguistic Programming
GoalsStateRapportBody LanguageSensory AcuityMirroringPacing and LeadingAnchors and TriggersPattern InternetTimeLineLanguage, words and self talkReframingChunkingBrain Operation System
CONTACT
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.com
Tracy Hooper
https://www.confidenceproject.com/
Confidence in Business - Derek Arden With Kate Atkin
Kate Atkin is studying for a PhD on imposter phenomenon (syndrome). In this Monday Night Live show, she discusses confidence and courage.
Confidence grows by taking action.
Best to look at the keywords to see what this session is all about.
ArroganceSelf-EfficiencyFears we are born with - the rest are learnedmuscle MemoryFake it till you make itPsychological StatesVicarious ExperiencesMastering ExperiencesCourage - with Mnemonic
CONFIDENCE IN BUSINESS - CHAT TEXT]
From Alex Kent : Does confidence always come from experience or is there such a thing as innate confidence?From Iffet Burton : For me confidence is only when I know my subject fairly well. Otherwise I will not speak. Will not join a conversation. The issue is that you are often told by others what you are good at. Is that Confidence or Imposter phenomenon?From Nigel Kirby : Is confidence akin to muscle memory?From Iffet Burton : Is it part of the nature vs nurture debate?From Iffet Burton : is too much 'push through', 'bullish'?From Nigel Kirby : Kate you talk more about confidence bias and acts of being hubrisFrom Jon Lisby : Confidently "Faking it till you make it" - seems to be an approach that has worked for me!From Godfrey Lancashire : surely social confidence differs from confidence in a skill or action which will improve with practiceFrom Iffet Burton : So a superior asks to have a word/meeting - instinctively is the Head Teacher / my father is going to tell me off! Even at 50+ not lost that.From Nigel Kirby : Short term discomfort for long term comfort.From Alex Kent : Jon - you have to be sufficiently confident to fake it?From Will Kintish : When you practise, practise, practise, it becomes practiceFrom Iffet Burton : What about the fact that for every 1 negative I said in a classroom I had to say 3 positive to a child. So for adults that does not follow through and I recently had cause to comment on this with my LM. He has been overly complimentary as a result. So is that what happens to those of us who are not fully Extrovert but confident? I still have to check - I am a good person/I am good at this or that with my friends or husband.From Derek Arden : elatedFrom Alex Kent : ProudFrom Tim Durkin : prideFrom Jon Lisby : SatisfactionFrom Iffet Burton : I am sitting here and smilling away. beeming. Wow I did all that?!From Godfrey Lancashire : joy, achievement, relief, prideFrom Paul Coleman : proudFrom Alex Kent : Kate - the things which you have asked participants to write down are what I call “nourishers”From Iffet Burton : One of my mentors when I was first teaching told me to have a box for all the positives from school. Letters/cards and pick the best to reflect on when you are feeling low. Love that. I can create a picture wall. Put it on my PC.From Tim Durkin : Humility is not thinking less of yourself, but rather thinking of yourself less. C.S. LewisFrom Jill English : Doing what I call 'going into customer service' mode (what do these people need to know form me?) is one of my tips for dealing with interview nervesFrom Iffet Burton : I did a calendar for the family in that way and it really gave the family a lift.From Nigel Kirby : Great metaphor for change of stateFrom Iffet Burton : The only thing that is certain is changeFrom Iffet Burton : That was amazing. Thank you so much.From Alan McCulloch : Great talk, thanksFrom Nigel Kirby : Could also use the confidence wall concept for conducting annual appraisals
SEE PREVIOUS INTERVIEW BY KATE ATKIN
CONTACT
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.com
Kate Atkin
https://kateatkin.com
Time-Jacking - Tips To Stop Time Wasters - Derek Arden With Esther Stanhope
Time-Jacking - Esther Stanhope is convinced that she is giving more of herself than she should be.How can we spot and more importantly stop time wasters?
Derek's audience was sent to discuss in breakout rooms their solutions.
There was great feedback about Time-Jacking and dealing with time wasters
Advance payments up frontScarcity - give a reasonWhat is the budget and money conversation at the startKeep control of own diaryoffer just two optionsThis is no longer a chat, it is a consultation - are you happy to start the clock nowTrial closeGive me a NO so that I can go out and get my next YES
[TIME-JACKING - TIME-WASTERS - CHAT TEXT]
From Paul Coleman : subordinates who "delegate" upwards
From Harry Simmonds : I got a great tip from Amy who I thank for that
From Tim Durkin : A time waster is a matter of perception. For a "Driver" personality any one that is an "I" (one more social) will be a time waster.
From Nancy Loates-Taylor : Tim, you're right there!
From Eva Fanari : Agreed, Tim.
From Jon Lisby : Yes Tim - Spotting an "analytical" early is key - we need to deal with drivers who are just focussed on the outcomes
From William Buist : “That is where you start to pay me”
From Jon Lisby : As soon as you talk specifics rather than generally - you should start charging
From Godfrey Lancashire : agree
From Chantal Cornelius : I use Acuity.com for online diary bookings and send the link to select people. I block out time when I don't want to have meetings with people - like all day on Mondays and Fridays; and only 10-5pm mid-week.
From William Buist : Seeking a “no” can be much more powerful at saving time than seeking a “yes”. Like Chantal’s example about budget.
From Eva Fanari : Oh yes, William. We tend to be scared of no.
From Chantal Cornelius : Chris Voss talks about getting to No.
CONTACT
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.com
Esther Stanhope:
https://www.estherstanhope.com/
https://www.negotiatorspodcast.com/power-to-persuade/
High Pressure Moments eg Football Penalties - Derek Arden With Esther Stanhope
Esther Stanhope, author of the book Goodbye Glossophobia (fear of public speaking) chats with Derek about High Pressure Moments.
This is very topical because of the challenge for young footballers dealing with penalty shootouts.
Some comments:Stick to plan, drill the practice and get experience.The participants were sent into Breakout Rooms to discuss and provide tips to offer for dealing with high-pressure moments.
Fast track experiencesinitiate 4, 7, 8 methodologyrun program, run your process and drill, drill, drillEFTtapping (demonstrated)visualisation, what you wantwhy and purpose.
[Handling High Pressure Moments - CHAT TEXT]
From Jon Lisby : It may be high pressure but if you're paid millions and practice all week long - scoring a penalty should not be stressful
From Godfrey Lancashire : Jon, they were not thinking about money then!
From Nigel Kirby : Muscle memory
From Alex Kent : If you are using the football penalties to highlight pressure, please don’t forget that there is a penalty taker AND a goalkeeper. There is pressure on both - and the goalkeeper has more penalties to face!
From Amy Rowlinson : I have a much better alternative for penalty shoot outs to decide these games.
From Nigel Kirby : Should he have taken his penalty first and not last when even more pressure was on him to score?
From Eva Fanari : Amy, I'm curious.
From Alex Malamoud : My mike is not working
From Eva Fanari : And if you can't tap because there are too many eyes on you, just applying pressure does the trick as well.
From Tim Durkin : Thanks Eva!
From Jon Lisby : Professional footballers have the benefit of mental awareness training under pressure.
From Tim Durkin : Wherever there is success there is a process. Learn and trust the process, Think of nothing but the process.
From Alex Kent : Preparation - many scenarios can be identified and worked through before they actually occur.
From Jill English : Preparation, preparation, preparation (or as Tim says, rely on the process)
From Paul Coleman : Emotional Freedom technique EFT
From Godfrey Lancashire : Big pressure can ofter come unexpectedly, illness, death, accident where you just don't have preparation, you have to believe in "yourself"
From Jill English : Focus outside yourself, takes a lot of pressure off
CONTACT
Derek Arden
https://derekarden.co.ukhttps://negotiatorspodcast.com
Esther Stanhope:
https://www.estherstanhope.com/
https://www.negotiatorspodcast.com/power-to-persuade/
Monday Night Live Audience Questions About Financial Markets - Derek Arden With Justin Urquhart-Stewart
Justin answers questions about the financial markets and the economic outlook.
Morrison's white knight or asset stripBusiness banks and ZombiesRegional SCA regulationCrowd fundingAirlines - competition and pricesBusiness failuresTrump tax evasionlithium and mining in Cornwall
David Hyner - https://davidhyner.com
https://DerekArden.co.uk
https://negotiatorspodcast.com/podcasts/
https://www.negotiatorspodcast.com/power-to-persuade/
Financial Markets Update - Derek Arden With Justin Urquhart-Stewart
In this interview Justin gives us an update on many areas of our financial markets and economic outlook.
Finacial MarketsCrypto - which are not currencies.Global economies doing wellPreparing for InflationV shaped recovery then whatG7China and US relationshipsTaiwan, South China SeaEurope - no leadershipNissan and government incentiveBattery plant in SunderlandWhere to get capital
David Hyner - https://davidhyner.com
https://DerekArden.co.uk
https://negotiatorspodcast.com/podcasts/
https://www.negotiatorspodcast.com/power-to-persuade/
Negotiating With Youngsters - Derek Arden With Author and Speaker David Hyner
David is a unique motivational speaker and facilitator on goal-setting and purpose.
He’s carried out 250+ interviews with top achievers and takes inspiration from this research to see how this learning, behaviour and wisdom can be applied to get better results for people and for businesses.
Derek wanted to find out how David interacts so easily with youngsters.
The problem is that when we have different voices in our head we have a tendency to listen to the negative voice.
David has presented to over 1 MILLION people in the last 22 years.
In this interview David gives his thoughts on:
Personal Development - logic or fluffy
Successful achievers
SMART goals and steps towards goals
Memory techniques
To-do lists and prioritising
Listen to young people. Youngsters are scared.
smashing in 21 days I can't do and panic situations
"Top achievers should be looked into not up to" Chris Akebusi
Andrew Cope children's book author.
Getting a new skillset - go to the number one person in the world to teach you that.
How to link to children - big mistakes that teachers make.
Accept they are different to us. We have hard programmed them.
We might need to lighten up a bit we have programmed our children for short interactions.
Ask questions and listen.
Got to be sincere. Ask them for your help.
David Hyner - https://davidhyner.com
https://DerekArden.co.uk
https://negotiatorspodcast.com/podcasts/
https://www.negotiatorspodcast.com/power-to-persuade/
Derek Arden With Author and Speaker Heather Wright - Part2
In this interview with Derek Arden the author and speaker Heather Wright explains how she became interested in behaviour, psychology and re-programming the brain.
Why not try mood playlists?
At 19 Heather was attacked by a man with a gun on holiday and then persuaded him to pay for her taxi home.
Heather's achievements include -4 black belts (trained in Japan)Cycled from Lands End to John O GroatsFree fall parachutedWorked with elite athletes and sports team including Bolton Wanderers, South African cricketers, F1 racing, Wigan Wanderers.and on top of looking after her family Heather keeps bees.
Part 2Re-Programming The Brain - Music Mood Playlists - Just Do It - Heather Wright with Derek Arden
https://DerekArden.co.uk
https://negotiatorspodcast.com/podcasts/
https://www.negotiatorspodcast.com/power-to-persuade/
Derek Arden With Author and Speaker Heather Wright - Part 1
In this interview with Derek Arden the author and speaker Heather Wright explains how she became interested in behaviour, psychology and re-programming the brain.
At 19 Heather was attacked by a man with a gun on holiday and then persuaded him to pay for her taxi home.
Heather's achievements include -4 black belts (trained in Japan)Cycled from Lands End to John O GroatsFree fall parachutedWorked with elite athletes and sports team including Bolton Wanderers, South African cricketers, F1 racing, Wigan Wanderers.and on top of looking after her family Heather keeps bees.
Part 1Re-Programming The Brain - Elite Athletes - Drilling The Skill Heather Wright with Derek Arden
https://DerekArden.co.uk
https://negotiatorspodcast.com/podcasts/
https://www.negotiatorspodcast.com/power-to-persuade/
Derek Arden With Royal Marine Commando Dom Weldon
Royal Marine Commando Dom Weldon talks about teams and leadership.
He joined the Royal Marines serving our country as a Commando and rising to the rank of Major.
Served in Afghanistan and Iraq, including front line operations in Helmand, working with UK Police in guarding the nation’s nuclear weapons, and coaching recruits at the Commando Training Centre.
Dom's tour to Iraq saw him in Baghdad, embedded in a US Special Forces HQ, partnering with Iraq’s Kurdish, tribal and special forces as they defeated ISIS.
On leaving the Royal Marines, he moved into a career in finance and spent two years at Black Rock and CitiGroup in sales and relationship management.
In gaining this commercial experience, he became more convinced of the value certain military concepts and practices could bring to business performance. He left finance in 2021 and launched Albany York (https://www.albanyyork.com) – a leadership consultancy focused on teams.
https://DerekArden.co.uk
https://negotiatorspodcast.com/podcasts/
https://www.negotiatorspodcast.com/power-to-persuade/
Derek Arden Monday Evening Live Part 2 Interview with Graham Jones
Internet Psychologist Graham Jones discusses with Derek Arden Googles MUM for complex search. MUM is Multitasked Unified Model.
Indexing for search is currently biased to what is available on the internet. Google would like to index the world and remove the internet bias, eg: a specialised book in another language.
Different media and multimodal approach for a complex and better search result.
It will increase competition.
Your website needs to be living and up to date - a brochure will not do.
Also Twitter Blue a subscription service.
https://DerekArden.co.uk
https://negotiatorspodcast.com/podcasts/
https://www.negotiatorspodcast.com/power-to-persuade/
Derek Arden Monday Evening Live About Cultural Tips For Negotiating
Internet Psychologists outlines the problems with our E-Mail technology.
Derek Arden also asks about the future of University teaching, income etc.
The final area discussed is a Brexit Poll Derek ran on LinkedIn.
https://DerekArden.co.uk
https://negotiatorspodcast.com/podcasts/
https://www.negotiatorspodcast.com/power-to-persuade/
Derek Arden Monday Evening Live About Cultural Tips For Negotiating
Tim from Texas America - Stand for National Anthem, negotiating to buy cars and property
John - French: polite, language, gifts for friends only, knowing a few words. Dynamics and relational side of emotions, get to know people intimately
Mervet - Denmark:- high tax rates, quality of life good, handshake expected, no fear of authority, hugge - cosy and comfort, fun in negotiating, very much to point, not easily offended,
Grigor - Slovenia: respect - Don't talk about Yugoslavia, Knowing a few words. Avoiders, email and mistrust.
Eva - Mexico: Estonia small talk, Midsummer days, gifts tolerated, small talk expected before the meeting, no emotions, mistrust. Americans get offended easily.
Gabie - Gibraltar: small but acts big, own football team, relationships - small talk is key, kissing and embraces, tactile. Business meetings sometimes over lunch, sarong, timekeeping - can be late for meetings. Embracing difference.
Mike - MiddleEast: late changes, no shows, flexible in timing, politeness, humility, seating arrangements, respect elders, etiquette tea, gifts not wine, flowers, long time to build relationships, families, football, hitch high, I trust you approach, patience.
https://DerekArden.co.uk
https://negotiatorspodcast.com/podcasts/
https://www.negotiatorspodcast.com/power-to-persuade/
New Ideas - Derek Arden with Alex Kent
Alex Kent with Derek Arden for Monday Night Live. Helping business leaders accomplish the extraordinary,
Alex uses one of his training formulas to show how there can be new ideas for problem-solving
https://DerekArden.co.uk
https://negotiatorspodcast.com/podcasts/
https://www.negotiatorspodcast.com/power-to-persuade/
Money Laundering - Derek Arden with Paul Coleman
Paul Coleman is an expert on money laundering. He has written a book about the subject 'Not in My Backyard'.
Paul advises financial services companies on how to avoid getting into trouble with the authorities by helping criminals launder money. We will learn from Paul that it is a very sophisticated business.
91 million dollars are money laundered every hour.
https://DerekArden.co.uk
https://negotiatorspodcast.com/podcasts/
https://www.negotiatorspodcast.com/power-to-persuade/
Who Makes the Best Negotiators - Men or Women? Derek Arden with Eva Fanari
Derek's guest - Realtor, Eva Fanari in Albuquerque, New Mexico and originally from Estonia.
Derek and Eva rated men and women in keeping with the following negotiating habits.
7 Habits of Great Negotiators
Preparation and positioningQuestioningListeningReading the signalsPsychology of tactics and influenceBargaining and hagglingConfidence
The audience was divided into break out groups on this Zoom call to discuss the qualities of men and women in negotiations.
A poll was carried out in the end. Women are the better negotiators.
Do you agree? Please add your comments below.
https://DerekArden.co.uk
https://negotiatorspodcast.com/podcasts/
https://www.negotiatorspodcast.com/power-to-persuade/
Derek Arden in Conversation With Best Selling Author Paul McGee - Brand S.U.M.O
Sunday Times business book of the month and 11 others books.
From Disability benefit to the best-selling author. Paul gives advice about how to get down and write books.
Best selling author of the S.U.M.O. as a brand
Sports Psychology.
How Paul worked with Manchester City, Patrick Vieira, and top performers. Marginal gains in sport
What Pep Guardiola and Michel Arteta asked him.
How to live each day in radical amazement.
https://DerekArden.co.uk
https://negotiatorspodcast.com/podcasts/
https://www.negotiatorspodcast.com/power-to-persuade/
Extroverts and Introverts as Speakers - Esther Stanhope with Derek Arden
The former BBC producer Esther Stanhope has been a friend of Monday Night Live since May 2020.
Esther is dynamic and a bubble of infectious energy. She learnt how to produce chat shows in her 10 years as a BBC producer and was successful in the difficult world of radio journalism.
In January when Esther joined us she had the idea of brainstorming, "What I learned from my Granny" and the results were a huge success. You can see the results here.
Several subjects and kick off with the controversial statement, "Why do extroverts make terrible speakers".
https://DerekArden.co.uk
https://negotiatorspodcast.com/podcasts/
https://www.negotiatorspodcast.com/power-to-persuade/
Psychology Of Creativity and LinkedIn - Derek Arden with Guests
Ayd Instone
Ayd Instone has had a fascinating career as a musician, a professional speaker, a graphic designer before making a career move to be a physics teacher at a comprehensive school in Oxford.
Then he moved with his family to a smaller school as Head of Physics at Fylinghall, in the beautiful North Yorkshire Moors National Park.
He has been making video's for the school's assembly during the lockdown, introducing electronics into the curriculum and has written an innovative physics revision book which has been published by Hodder
Psychology of Creativity
Getting across ideas.InspirationCreative writing - Words from the WoodsGetting out of comfort zonePhysics and women physicists.History of ScienceCritical ThinkingHow things workRaspberry computers and creating programsBehaviour control in schoolsGetting kids involvedKickstarter for bookRailway
Ep.1 https://youtu.be/gi_UZ3k7rDI resilience with @JohnHotowkaEp.2 https://youtu.be/IMLCdKpDF8w vision with @SteveJudgeEp.3 https://youtu.be/pgwXD2aNH4I goals with @davidhynerEp.4 https://youtu.be/kRDzgppOi4M wellbeing with @Frederika_REp.5 https://youtu.be/qLxSvWXzQMQ wonder with @ScienceMagicianEp.6 https://youtu.be/iieo7u03skI memory with David ThomasEp.7 https://youtu.be/uFt6N0AWwaM wider school opening with Steve AllenEp.8 https://youtu.be/eTC6AOHLqlA internet use with @Alec_DrewEp.9 https://youtu.be/3NRJVgYyGGI self-belief with @meetLindaSageEp.10 https://youtu.be/XBjbDBtROXQ express yourself with Jackie PerkinsEp.11 https://youtu.be/7b-H6p5NzBI decisions with Graham Frost.Ep.12 https://youtu.be/0yPlh_DIpnA the meaning of life with @paulsilkywhite
Darryl Howes
Darryl Howes, after a distinguished career in finance, then took a degree in psychology and now helps people and organisations networks better utilising what we know from the social sciences of psychology, sociology and a dash of anthropology.
LinkedIn Groups
Business psychology and sociologyA network playbookImposter syndrome (phenomena)Making yourself memorableThink again - revolutionary advantageKeeps you on your toesLinkedIn groupsCommunity - objectivesStrategic business networkingHeadline namesHave people that make a noise.
https://DerekArden.co.uk
https://negotiatorspodcast.com/podcasts/
https://www.negotiatorspodcast.com/power-to-persuade/
Derek Arden Chats With Guests about Negotiations and Perceptions
Coffee Shop Negotiator - Neutral - Reciprocity - Round table not a desk
Derek relates why he likes being a coffee shop Negotiator Derek Arden:Story about Barclays fire alarm during training - 25 cups of coffee 10% discount.Porsche coffee cup and numberplatesSubliminal SellingKate Bingham and covid vaccinations perceptionsTim Durkin:US reactions to RoyaltyRoyalty vs CelebrityPerceptions of Meghan and Harry interviewMeghan opportunist using racecardDerek's concern about US Breakfast club reaction to his presentation.Prince Charles visit to imitation Crystal Palace in 1986.Dallas Cowboy cheerleadersTim Ferris podcast - Rabbi Sachs. Great questions.Martin Kearns:Story of Chinese delegation and David Beckham signature.Will Kintish:Story of Masai Manchester United followers.New social media app Clubhouse.Godfrey Lancashire:Prince Charles and Poundbury in Dorset,
https://DerekArden.co.uk
https://negotiatorspodcast.com/podcasts/
https://www.negotiatorspodcast.com/power-to-persuade/
Derek Arden Chats With Author Paul Sloane
Paul is writer of several books about lateral thinking and innovation - Puzzles
Max Miller storyAlphabet historyEdward de Bone and car park idea for FordsChallenging Assumptions and dominant ideasDeliberately adopting a different point of viewAsking better questionsDisplacementTravis Kalanick - Taxis in Paris - UberHidden TigerSidney Bernstein - Granada TV - selected wetter parts of countryDavid Bowie - Turn and face the changes
Wally Test 1 and 2 - What is YOUR Score?
Derek Arden Introduces Business Guests
25 Business Expert Tips
Alison Grose
Every 30/40 minutes, take a deep breath, check posture. Exercise and fresh air every day.
Graham Jones
Technology - no excuse for can’t setting up: we have to get to grips with technology – basic literacy.
Steve Head
Wheelchair rugby league – don’t do anything unless it makes us go faster: switch off all notifications on phone. Remove all interference.
Tracy Hooper
Confidence: is an equal opportunity endeavour; and can be learned, from taking action and practice makes progress and practice makes permanent.
Will Kintish
Following up: people don’t follow up on potential opportunity. If you have knowledge, expertise - giving them a gift. Follow up twice, third time give them an escape route – if you’re not interested in my services, let me know.
Tim Shurr
Stop checking email before 11:00 am. Puts you on other people’s agenda. Collaborate on all projects. More fun, more productive.
Simon Hazeledene
Get out of your own head, get inside your customers’ heads. Customer-first in everything. Self-referencing is no good for winning a business.
Jane Gunn
Power imbalance, leverage. Being able to listen. When they did listen, they realised there was no huge power imbalance
Eva Fanari
Negotiation – we have to do this with ourselves every day – if really excited or unexcited by opportunity, allow yourself space before saying yes or no – come from a place of calm and centredness before deciding.
John Vine
Demonstrate empathy, for shelf stackers and others. Doing jobs we need …..
Patricia Fripp
I have heard you are the best speaker in the world – love you to be our speaker: they paid me $500 years ago. I don’t need the practice and I’m not doing it for nothing, will do it for soft dollars – make the best offer. She offered me a first-class return airfare to the UK. What else can you give me? Soft £ and soft $
Peter Thomson
Stop selling and allow people to buy. Be convincing. Few trainers have a deluxe version of their offering. At least 10% will pay 10 X for a deluxe version of what you are offering.
Mike Williams
Don’t assume certain things, eg what the other side is thinking, that they know as much as you, that they have done what you asked, that they understand what you are saying. Preparation is key – if in a new country, ask others, be humble, be prepared to learn.
Esther Stanhope
Every morning grateful for 3 things. Even if you’re worried about something, thank someone, be thankful or grateful for something at that moment.
Justin Urquhart-Stewart
Change anxiety to excited.Opportunity, eg vaccines, global economy, one of the best times to start a business is in the worst of time. Confidence makes an economy work – it is infectious.
Matt Crabtree
BGQ – ask bloody good questions
Godfrey Lancashire
Treat others as you would want them to treat you – be more tolerant and kinder and be more curious.
Gabrielle Gache
Best friends, make you feel good. Are you your best friend?
Penny Haslam
Stop taking yourself so seriously, be yourself. Take work seriously, not yourself. Success - to be yourself in a world that is constantly trying to make you something else is the greatest accomplishment.
Amy Rowlinson
Taking time out to think – one question: take one hour no distractions, just pen and pencil – looking for causes … - get yourself to experience what u are doing right now.
Chris Cooper
Change yourself, not the world. Maintain optimism, 3 grateful, 3 will achieve today, 3 achievements yesterday. What is your superpower, and how will you realise the full potential of it? Make every second count.
Daryll Howes
When we get back to face-to-face networking: all too much “flooding”. Overdrive, so happy to connect, danger in that?
Janice Litvin
When faced with a stressful situation, stop, take a breath. Observe.
Nancy Loates-Taylor
Derek Arden
Talk by Derek Arden - negotiating expert - to students at Southampton University - members of Fish on Toast - the Power to Persuade.
Derek Arden and Expert Panel
Derek Arden in this weeks Monday Night Live has five experts to discuss post Covid new normality.
Jane Gunn, Gabrielle Gache, Tim Durkin, Graham Jones, Godfrey Lancashire
Topics Covered:More online shopping and the future of High Street.Hybrid changes to working from home and commutingOffices to be converted into accommodationCash is kingSecond homes becoming main homeBrain wanting us to keep safe and our language tends to think backwards is safePower imbalanceRelationshipsPresident Biden very quietWhat is your perfect day, week, month and year? Use imagination.Property and affordable housing.
Derek Arden and Andrew Wright - Brain Potential
Very interesting session about the brain and mind
Former deputy Head shares the science of how the brain operates.
How your brain works. We can get more out of our brain - your brain potential.
The brain builds the mind every day. The brain is negatively biased. Bad news sells papers. The good news is not interesting enough for the media. Why negativity is prevalent unless we do something about it.
The power of sleep. why dreaming is important, accessing the creative side of the brain.
The stone age brain developed better ways to sharpen axes has developed into the current brains that put Perseverence Rover on Mars.
Brain potential. Every single person's brain is beautifully different because everyone's experiences are different, and the brain wires itself up in response to experience
Derek Arden and Justin Urquhart - Local Business Investment - Regionally
It was a brilliant interview with Justin Urquhart-Stewart.
We covered Brexit, Speculators, Bitcoin, March budget, Politics, Trump, Biden, Boris, Sir Kier, UK economy, Daily Mail column and Cannabis investment.
What Justin expects from the Budget:
Good investment is dull. All about greed and speculation
Fascinating look into political situation in UK at moment.
Europe and weak leadership. Worries about Euro currency.
US - old school back, dull but good.
Justin's business Regionally - raise money for business. Regional hubs. growth businesses, for investors. https://www.regionally.com/
High street changes. Property markets - offices
Cheap assets around.
Cannabis Investment.
Cornwall, mining, technology, opportunities
Derek Arden and Chris Cooper - Favourite Guests.
Chris has worked in procurement for Mars and Punch Taverns. Then he became self-employed and ran his own procurement consultancy with a business partner. They fell out, due to their different ambitions and it became acrimonious.
Derek asks Chris about VoiceAmerica, Business Elevation Show. Which is broadcast every Friday afternoon on VoiceAmerica. Where Chris has reached out to more than a million people.
Over 9 years Chris has hosted over 400 interviews including, "Chicken Soup For The Soul" author Jack Canfield. Canfield's series of books, sold over 62 million copies worldwide Click Here to join us tonight, for a power driven unmissable show.
Chris discusses some of his favourite guests and books that they have written
Derek Arden With Matt Tumbridge Managing Director Motoreasy
Car market expert tips.
A fast-paced session with Matt Tumbridge Managing Director of Motoreasy.
How the car market has changed, how you might get a fantastic deal on a car and how dealers make their profits (think finance)
It is a tough industry and the dealers are well informed.
"Don't get conned when buying a car" How to negotiate the best car deal for your money - (for example - the great deals can be as simple as a colour that is not popular"
Your Car - Expert Insider Tips and Advice
Derek Arden With Tracy Hooper From Portland
How to be more confident - with Tracy Hooper of the confidence project.
Tracy was a CBS news anchor then a voice-over expert and is now to running a project to boost the confidence of people of all ages.
Tracy shares her secrets and tips with Derek Arden of Monday Night Live.
New book 'The New Hello' about meeting and networking after lockdown.
Derek Arden Interviews Kate Atkin About Imposter Syndrome
The Secrets of the Imposter Syndrome.
On this Monday Night Live chat show Derek interviews Imposter Phenomenon expert Kate Atkin who explains how to - Understand the phenomenon
Why 70% of people experience the phenomenon.
Why it isn’t a syndrome.
How to overcome your imposter chatter.
How to support someone else with the imposter syndrome.
Why women talk about it more (or do they?).
How to boost your confidence.
Derek Arden and Web Chat Visitors Share The Wisdom Of Their Relatives Life Tips
Contributions from Derek Web Chat participants about lessons learnt from their elder relatives, that have stayed with them.
Derek Arden with Michael Hauge - Storytelling
Script and story adviser to Will Smith and many other Hollywood legends.
How he met Will Smith
Why stories are so important
The 6 tip process - Set up, Crisis, Pursuit, Conflict, Climax, Aftermath
Chart of the process at https://storymastery.com/success
Stealth marketing
The difference between Hollywood stories and business stories
Questions from the audience for Michael
Derek Arden with Esther Stanhope – BBC Producer
The top questions that can be used in various situations.
It’s the extra that you put into planning the questions that get the results.
Harvard Business School article titled “The Surprising Power of Questions”.
1 – Asking questions will improve our emotional intelligence.2 – Questions that the other person likes to answer will build rapport.3 – There is a direct link between questions and the development of liking.4 – By using a casual voice tone, you are likely to get a better answer.
Derek Arden asks Esther Stanhope (BBC producer) to explain how TV and Radio presenters structure their questions.
Questions make the world go aroundQuestions you like to askQuestions you don’t likeThe worst question to ask an audience.
Derek Arden with Co Host Esther Stanhope with Business Tips 2021 PART 2
Thoughts about 2020 (positive!) A quiz and some personal anecdotes
Those present were many of the guests of Derek's Weekly Webchat. They offered tips for 2021!
To summarise: 81st Monday Night Live - packed with fantastic useable techniques for 2021?
Derek Arden with Co Host Esther Stanhope with Business Tips 2021
A party, A meeting, Thoughts about 2020 (positive!) A quiz and some magic!
Those present where many of the guests of Derek's Weekly Webchat. They offered tips for 2021!
To summarise: 80th Monday Night Live - packed with fantastic useable techniques for 2021?
Derek Arden in Conversation With Eva Fanari
A part-time real estate agent, speaker and trainer. Eva teaches negotiation and conflict management.
Negotiating Tips:The power pause,The key influencing words,Gratitude,Body languageI Don't Know and the way you position yourself and your product "
Stories From Derek Arden About Negotiations
The EGO in Negotiate
Bank without a Budget - Come On!! Negotiate past that.
How adding the word Advanced to Course Title attracted an audience.
One Harvard lesson learned - Don't split the difference when negotiating
How £200,000 was saved for a charity
Derek Arden in Web Chat with John Vine
Leadership and Planning Summit Conference
An amazing negotiation and leadership story from John Vine the former Chief Constable who was responsible for the total security at the G8 world leaders conference at Gleneagles, Scotland in 2005.
Listen to him tell us about the issues he had to deal with and how we might use his tips in our business and when we are helping and coaching others.
Derek Arden in Web Chat with Will Kintish
Will Kintish talking about Networking (online and face to face)
Quality of Questions and Quality of AnswersHigh and Low ReactorsHi-JackingMeet TED - Tell, Explain, DescribeFear is temporary, regret is permanent.Will Kintish 4 Questions Rule
Two break out sessions - where two networking questions are tried out with a couple of feed backs.
Derek Arden in Web Chat with Graham Davies
Political commentator and speech adviser Graham Davies shares with us the inside track on the USA election. With input from Tim Durkin in Texas.
Graham is a master at what he does and at the top of his game
Reviewing the US Election - FAR Fire-Up, Attract, Revolt
Graham, Coaches politicians, polish speeches, and trains for media presentations.
Sally Kettle in Web Chat with Derek Arden
Derek with Sally Kettle woman talking about rowing the Atlantic ocean from East to west TWICE.
Sally shares her secrets on how she planned it, and the leadership challenges, and how her Mum stepped up when her boyfriend pulled out.
How Sally raised the money and the £250k extra she raised for her charity.
What happens when you are attacked by a shark and how there is no room for wingeing on a 106-day rowing adventure.
Jane Gunn (Barefoot Mediator) in Web Chat with Derek Arden
Mediation - How Jane handles aggressive and emotional people
How different views need to be bought together
How mediation became widely available in the '90s
How Jane would handle Brexit, Trump and Covid differing opinions of they were in a mediation
Why she is now the barefoot mediator?
Derek Ardens Web Chat with Amy Rowlinson a Focus On WHY
Amy Rowlinson, has just won the South-East Speaker Factor Competition run by the Professional Speaking Association.
Amy is a coach, a podcaster with over 100 audios since lockdown.
A go-getter who makes things happen.
Focus on You
Why - Purpose - SolvingWhat - Vision - ThinkingHow - Habits - JournallingYou - Values - FulfillingFocus - Flow - Timing
Derek Ardens Web Chat with Internet Psychologist Graham Jones
Graham Jones - the Internet Psychologist talks to Derek Arden about Social Media and Money Saving Websites.
Discussed:
Apple vs PC preferencesTwitter - is it deadYouTube and FacebookNetflix influence web usageInfluencersBank purchasesSkype and eBayPhones and Blue LightSleep DeprivationRoutines and the Sub Conscious MindMoney-Saving websitesQuidcoTop Cashback
Derek Ardens Web Chat with Justin Urquhart-Stewart
Another terrific update from Justin Urquhart-Stewart financial commentator and partner in Regionally.
Covering, the UK economy, debt levels, issues with Covid, printing money, politics, US, China and European situation plus Brexit negotiations
Derek Ardens weekly Web Chat with Tim Shurr from Indianapolis
A fantastic session website chat with Tim Shurr, where we learn about Hypnosis Clinical Hypnotherapy NLP
Spotting when people are trying to manipulate youHow it is used in advertisingHow politicians can use itGuided meditationUsing storiesPower breathingFast phobia cures
Matt Crabtree With Derek Arden 66th Web Chat
Matt Crabtree discusses with Derek Arden -1 - Leadership post the lockdown2 - face to face meetings v virtually3 - New challenges of leadership4 - Positive momentum5 - Virtual conference6 - Your network is your net worth
Patricia Fripp With Derek Arden 64th Web Chat
Modern-day Marketing: Confessions of a shameless self-promoter. Patricia Fripp with Derek on live chat show; edition number 64
Patricia who is one of the world's leading speaker coaches shares her secrets for modern-day marketing with an audience from the UK and from the USA.
Modern-Day MarketingBecome the sort of person that you would like to do business withStrategies that worked in the distant past, the recent past, now and in the future.Marketing is about: Good intention, good business and looking after your customersThe waitress has more influence.Working Through LunchtimesAsk questionsThree business cardsSomething for nothing better the nothing from nothingResell your customersShameless self-promotionStart and don't stopon-going, consistent and relentlessRevisit, refocus and prescriptListen to clientsThe key to connection is a conversationSell by doing, giving them a tasteExperts that speak - multifaceted in deliveryBe specific about referralsYouTube
Alastair Greener Share Stories With Derek Arden
How to tell stories to convince people!
Former Cruise Ship Director Alastair Greener shows us how to really tell stories to hold an audience's attention.
Whether it's for fun, as a keynote or as a sales pitch stories help build relationships.
From Sydney to Venice Alastair has a story that will enhance and inform.
Now a professional TV presenter Alastair runs masterclass's on speaking
Derek Arden - Part 1 of Reading Body Language
Reading body language.
The keys to your success.The first in a two-part series by DerekThe key principles of Sensory awareness1st ImpressionsObservation skillsTurning your radar on to what they are saying or doingYour space or mineThe keys to social distancing
Derek Arden web chat with Tim Durkin
Most people hate change as it unsettles them.
Tim Durkin shares the secrets of handling and managing change at a time when change has never been so fast
Derek Arden Presentation To Golden Gate Breakfast Club
When the world changes and extraordinary times exist are Win-Win negotiations possible?
The GGBC will benefit from Derek’s educational keynote that has been well received in 32 countries.
GGBC members and guests will be able to:
Enable a real Win-Win- WinAsk forensic negotiation questionsListen to what is said, what’s not said and how it’s saidTest their knowledge on Derek’s strategic negotiation scorecardReview their body languageinterpreting Incorporate tactical ploysSpot the sharks before they get too close to the beach
Derek Arden with Chantal Cornelius - Marketing
Marketing expert and speaker Chantel Cornelius in interviewed by Derek Arden on Social media marketing, Older style marketing, Networking and many other techniques
Do you want to grow your coaching, consulting or training business?
ABC strategy:Ask for referralsBusiness Networking and speaking at eventsContent - social media
Less really more. Keep message simple
Marketing Consulting · Marketing Strategy · Content Strategy
CopywritersKnow Like TrustTestimonialsVideosThank you cards and personal giftsSpeaking
In particularPick up the phone - Leave a message about when you will call back.At moment get on phone and see how your clients are and if you can help.
Derek Arden with Phil Jesson talking about his Lockdown Book
Phil Jesson wrote the book, "FROM SURVIVE TO THRIVE" in just 8 weeks during lockdown motivated by the actions of Captain Sir Tom Moore.
All the proceeds go to the NHS and Phil has sold 450 already.
Derek Arden has known Phil for a number of years and bought 5 for my family and friends. When it arrived I was blown away with the amount of content. 365 success tips, challenging questions and seminars in a sentence. An encyclopaedia of vital information.
Get in the canoe to look forwards
Measure the Heartcount - The key number is the Hourt-count as a perrcentage of Headcount.
Climb your three mountains. CEO job was to stay on top of the mountains whee the air was clean and the visibility is good.
Derek Arden with Justin Urquhart-Stewart about Market Forecasts
Media commentator Justin Urquhart-Stewart, the man with the red braces, the economy, the markets and the opportunities and threats in the next year.
Great session with a great rant about regulators who are fast asleep.
Derek Arden questions Justin about the current markets.
Woodford Equities - secure fundsSavings and returnsNothing is risk-free not even cash.Purple BricksGold - equities unreliable, bond markets, government debt.Property and commercial propertiesZombie CompaniesRegional Investments - investors to business matchingDollar weaknessMarkets for the future, technology, localisation for local suppliers, green environmental companies.Regulators not up to the job - comparison with American regulators.AND China!!
You can find all of Derek Arden's Lockdown interviews on his YouTube Chanel
Derek Arden with Jeremy Wilson
Jeremy Wilson is Chairman of the Whitechapel Think Tank: bitcoins, cryptocurrencies, libra, distributed ledger, digital currency - What is the future for all these new digital currencies.
Also Bloomsbury Publishing and JK Rowling
Derek Arden with Graham Davies
Graham Davies the presentation skills coach, shares his secrets of sharpening presentations for CEO's, politicians and anyone who needs help in looking and sounding good in difficult situations.
You will learn from Graham -How to sharpen the speechHow to avoid the pitfallsHow to look good by avoiding stress and perspirationWhy and how to rehearse
Anecdotes and Observations about the speeches of some leading politicians:Theresa May, Michael Gove, Boris Johnson and Donald Trump.
What a mentor or coach will do for you and much more - a must watch or listen
Derek Arden with Tim Durkin
7 Habits of Highly Effective People - Tim Durkin with Derek Arden.
Tim worked directly with Steven Covey author of the 7 Habits book.
Tim shares valuable insights and ideas he gleaned from his intimate relationship with Steve as he was known
Be ProactiviteControl thoughts,don't be enslaved by the emotionsCircle of influence
Begin With End In MindVisionPositive energisingPrinciple centered
Put First Things FirstEisenhower MatrixNot Urgent but ImportantResults and RelationshipsPriorities in planner
Think Win-WinNegotiations.Both winners or no deal
Seek First To Understand, Then to Be UnderstoodReflective listeningSpeak accurately
SynergizeValue difference between two peopleSeek out people that are differentDiversityJump over the table
Sharpen the SawServes other six habits
Derek Arden with Gabrielle Gache - NLP Goal Setting
Goals, time line and visualisation.
How to set your own goals for success Timeline Wiring in the brain.Creating more neuronsVisualizing for success using all senses7 goals you might useRelaxed state
Derek Arden with Greg Ward
Born in Hemsworth, Yorkshire MC, TV presenter, global MC, and impressionist Greg Ward speaks to Derek from Auckland at 11.30 PM
1 - New Zealand's response to the turbulence of COVID 2 - Using Zoom professionally 3 - Mental management 4 - Resilience 5 - Stress in the construction industry
Derek Arden with Graham Jones
Top Masterclass Tips Graham Jones with Derek Arden
An introduction and trailer by Derek Arden and Graham Jones to their regular event a Top Masterclass.
Tips given in timed segments - fast business success secrets from Psychologist and Negotiator.
Top Masterclass – Succeed in Your Business and Enjoy Life
Derek Arden with Andy Gilbert
Derek with Andy Gilbert the seven key principles of 'Go make a difference'.
A simple sophisticated systemPossibility thinkingSelf-beliefAvoid the word canQuick Win Win Success processHow to restructure your questions
Derek Arden Talks About Car Negotiations
Negotiations The car Salesman Tactics and Your Tactics to get a good Win Win car deal.
Derek explains the tricks and techniques to use when buying a car and the tricks and tips that will be used on you.
All you need to know to get a mega deal.
Derek Arden Talks About Making Deals On Zoom
Negotiations Expert Discusses Deal Making using Zoom
Derek Arden the author of the Negotiations book Win Win talks about the new norms.
Travel and Social Distancing are here at present - but deals still are being made over the internet.
Derek discusses the approach and tactics involved in negotiating using Zoom.
Derek Arden With steve Head
Motivational and resilience speaker.
Steve shares his positive model which any of us can use.
Marketing strategy, staying in touch with people. Issues, concerns, and influence tips.
Techniques that we all can use
Derek Arden With Gabrielle Gache
Whats Mr Men got to do with snow white and advanced communicating
Garbrielle Gache and Derek Arden discuss Psychology in Business
States and External Triggers.States affected by music, news, violence and so on.Embedded CommandsDisciplineHypnosisYou are the author of your future
Derek Arden With Matt Crabtree
Matt Crabtree answers Derek's questions on Leadership Board conflicts, Coaching teams, and Opportunity Hot tips for 2020
Matt Crabtree grew up on a farm but chose the world of business for my career becoming a main board director of a $500m telecoms company by the age of 28 and then one of the youngest senior executives at Barclays Bank at just 31.
Derek Arden With Michael Williams
Mike has worked across the world as a CEO in many companies.
Derek discusses with Mike Williams the cultural, business and negotiation issues doing business around the world.
With an emphasis on the UAE, Dubai, Qatar, Kuwait, Abu Dhabi Japan, China, Australia, USA Europe, Germany, Norway, Greece
A total eye-opener to the differences that exist and how we as negotiators and influencers should change our styles to get into other peoples cultures, minds and worlds
Derek Arden Author of Win Win
11 Steps to Success from Win Win
The 11 secrets of successful negotiating, sales and influencing.
PreparationImpressionsQuestioningListeningUsing the hidden brain skillsReading body languageSpotting the liesThe strategy of tactics6 areas of influenceHagglingManaging conflictAND this bonus secret
Derek interviews media and finance guru Justin Urquhart-Stewart on where the economics are now, what financial implications Covid is causing and how the politics will shake out in the investment markets.
Derek asks -
Where are we now?Why does the chancellor look so worried?Will it be a W recovery rather than a V (will there be a second wave) like in 1918.Brexit - what do the markets think?We are paying interest at the rate of £20bn a year US and global politics and more…………Where should we get balanced news from?
Gabrielle and Alison (Ali Physio) discuss all matters related to Emotional Intelligence, NLP, Body language and managing yours and other people states
Emotional IntelligenceBrain - conscious and sub-consciousBody LanguageMirroringState of MindPositive Language
Peter Thomson In this full and frank no holds barred discussion with Derek Arden.
We discuss:1 - Why you should write a book and how to write a book.2 - We are all Mexican Boatmen3 - Does the Acres of Diamonds apply to your life4 - The work of Robert Cialdini, Roy H Williams, Richard Bandlerp
Peter Thomson has been one of the leading lights in the global personal development market for the last 20 years.
Derek discusses with Hall of Fame speaker Patricia Fripp, virtual and actual speech coach and sales consultant.
How to be a rock star in the industry
Elite Performers - Mental Management
Tim Durkin chats with Derek Arden about working with "elite athletes", who are top of their game.
At that level, 98% of winning is about mental management.
What's in your head!
Self-image is vital and it can be their self-image that lets the athlete down.
When something goes wrong, how you reload is vital, whether that's in sport or a difficult negotiation.
An appearance of arrogance can be a defensive position.
Even at the top level, 95% of the wins go to 5% of the performers.
Tim talks about overtrying, preload rituals and nothing happens to you, it happens for you.
Another must-watch fantastic session full of takeaway nuggets
NLP Used In Negotiations
Negotiation Expert Derek Arden discusses with NLP expert Gabrielle Gache how they use NLP with their clients.
1 - They discuss managing your state, the frame of mind you are in to be successful
2 - How you ought to have goals for each aspect of what you do. A goal for your negotiations
3 - How to build rapport so you can ask better questions and therefore get better answers when you are negotiating
4 - How to ask and listen with your eyes and ears
5 - Why sensory acuity is so important
6 - The language you use to yourself and others will affect the outcome you get
7 - What is a pattern interrupt and how re they used.
Powerful session covering aspects of psychology that many negotiators don't use.
Language Patterns - Influence
Topics covered in this Interview
You have to go to someone else's bus stop to get them on your bus.
Modelling success patterns
Language patterns.
Meta programs.
What are your filters
Taking someone from the past to the future in a metaphor.
Internal mode - triggers.
Suggestion model.
Bad news formula.
Shelle explains these techniques and much more in this power 40 minutes of expertise.
Tips and Techniques Debrief
Derek reveals some secrets when interviewed by Will Kintish.
Plus many secret tips from the world of commerce and psychology