Dennis Black Mortgage Finance & Real Estate Sales Training leads the industry in master sales training classes for loan officers, mortgage professionals and real estate agents across the United States. Dennis Black & Associates specialize in sales and management development for the mortgage finance and real estate industry. This includes training for consumer direct, retail mortgage, wholesale mortgage, correspondent lending, mortgage insurance and real estate agent audiences. Dennis Black & Associates was established in 1988 by Dennis M. Black after an extensive professional sales career spanning multiple industries. Dennis Black Mortgage Finance & Real Estate Sales Training has trained more than 120,000 people on the keys to building relationships and making more money in a challenging mortgage environment. How does Dennis Black Sales Training Differ From Other Mortgage Training Companies? Is your sales force trying to win in this competitive lending environment with classroom theory or field relevant “Real World” practicality? Today, skill at the point-of-sale separates success from failure. Realizing the importance of this, we deliver the highest level of skill-based sales training available to the mortgage professional. There is no other organization that offers you this type of in-depth sales training using professional outside selling concepts tailored specifically to today’s mortgage industry. Gain mortgage skills and real estate insights to help grow your business with training delivered through 6 essential courses. Course One: SUCCESSFUL SELLING SKILLS This is the core program for today’s mortgage professional. This course addresses all of the key challenges that face sales people day-to-day and provides a blueprint for their success. The course objective is to develop their sales skills to a level where they can consistently become the lender to whom their customers regularly utilize for their financing needs. Course Two: MANAGING TO MAXIMUM PRODUCTIVITY This program is designed for the sales management team and can determine the success of our core sales program. The importance of this course cannot be overlooked in terms of the value it provides a production staff in today’s business world. Course Three: SUCCESSFUL PHONE SELLING SKILLS This is the first program in the series of follow-up courses or it can be used as a stand alone class for mortgage lender call centers. It is designed to accomplish the key challenge of how to have a higher conversion rate for the retail loan consultant in terms of converting the customer phone call into an application over the phone or to set up an appointment to meet with the prospective customer to secure the application. Course Four: STRATEGIC SELLING SKILLS (Wholesale/Correspondent Focus) This program is designed as the second stage for the wholesale or correspondent salesperson. It focuses on how to increase the market share in your larger accounts through implementing a specific sales strategy and gives the foundation for future account planning for the manager to use on an ongoing basis. Course Five: EFFECTIVE COMMUNICATION SKILLS This program was created to fill the void voiced to us over the past several years by our clients that all training was developed primarily for outside sales personnel and overlooked the inside operations staff. This course addresses operations personnel who also have communication obstacles they have to overcome in doing their jobs more efficiently and professionally. Course Six: TRAIN-THE TRAINER PROGRAM This is the newest program in our course menu and we are excited about what it brings to our total training package. Contact us directly at our information tab to inquire about this program for your training staff.
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Elizabeth Lupo DiVito
Jake Fehling
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