Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
Olivier Bousette
Adrian Brady-Cesana
Shawhin
Beth Cochran: Entrepreneur, PR and Content Marketing Strategist, Collaborat
Convince & Convert
Rick Holmes: Strategic Data Expert | CEO of Every Market Media
Romeo Man & Michal Kus
Blue Wire, Jarie Bolander
Drift
Brandon Naber
Drew Neisser
Matthew Hollingsworth, Tyler Sellhorn
Better Product Network
Bag Mentality Inc.
Raul Hernandez Ochoa
behind the SaaS
Dominic Monkhouse
Jason Croft
Eric Dickmann
Sergey Ross
Unpolished MBA
Adil Saleh & Taylor Kenerson
David Masover
Josh Schachter - UpdateAI
Casted
Colin Jeffries & Paul Frodge
Paul Estes
Charla.cc
One Knight in Product
Shauna Moran
SAWOO
Vanessa Colina
Franco Caporale
Aaron Watson
Demand Spring
Brandon Dietrich
Robert Chain
Narrative Science
Joubin Mirzadegan
Lori Jones
Hamish Mackenzie
The Peers Project
PartnerHacker
Jeff Bullas
Kapiche
Joe Escobedo
Mind the Product
Parv Sondhi and Alex Cox
Drift
Vishal Kalia
Paul Higgins
Hybrency
Conor McCarthy
WorldPodcasts.com / Gorilla Voice
FreeThinkers
Jeff Gibbard
Linda Popky
Blake Emal
Marcus Schaller
Jeff Gibbard
Brandy Lawson
Bob Goodwin (Career Club)
alan.
Bill Gallagher
Tamas & Spela
Jackie Hermes
Sweet Fish
Joel Ong & BossCast Academy
Wistia Studios
Alan B. Hart
Paul Syng
Rachel Perkins and Kendall Miller
Gabriel Cohen and Holly Osborne
Drift
Kristen Forgione
apli.io
Lisa Nirell
revpartnersdigitalmarketing
Bob
David Shriner-Cahn
Product Marketing Alliance
Tyler Wallis
Thought Leadership Leverage
Tiffany Franklin
Jake Jorgovan
Ben Bradbury
Gwen Lafage
CaaS
Pearmill
Troops.ai
Kathy Hollenhorst, Gino Giovannelli
Eric Kasimov
Erica Seidel
Brian Basilico: Author • Speaker • Online Strategist | BaconPodcast.com
Matt Dodgson
AlikeAudience
CS2
Celtra
Cynthia Barnes
Andrew Michael