Lawyerist Podcast: Recent Episodes

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The Lawyerist Podcast is a show about lawyering and law practice hosted by Stephanie Everett of Lawyerist. Every week we feature conversations with successful lawyers, innovative thought leaders, and other creative people helping to shape the future of legal practice.

Learn to manage the data your law firm already creates to make better business and strategic decisions. Zack talks with Joyce Brafford, from CosmoLex, about how internal analytics can drive your marketing decisions, firm growth, and processes. Links from the episode: Grow Your Law Firm with Data-Drive Decisions 10 Metrics Law Firms Should Track Identify Key Metrics to Determine Your Law Firm's Success QuickBooks vs. CosmoLex: Keeping Eyes on Your Business Health with Advanced Reporting

Kirk Simoneau joins Sara to explore client experience design and accessibility. Sharing his journey from trauma survivor to lawyer, Kirk emphasizes the importance of understanding the client's perspective and creating a personalized and empathetic client experience. He advocates customizing spaces and communication to clients’ individual needs, but for taking on pro bono work and representing people with disabilities, as it can be both financially rewarding and make a positive impact. You’ll also learn the origins of his firm’s name, "Red Sneaker Law." Links from the episode:  Lawyerist LabCon Red Sneaker Law If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap Revisited yet, get the first chapter right now for free! Thanks to Posh Virtual Receptionists, Postali & LawPay for sponsoring this episode.

Learn how MeanPug, a law firm marketing company, manages a multitude of projects, tasks, and workflows within their company. Listen-in as Zack talks with founding partner, Bobby Steinbach, about their project management software journey. And learn how you can use project management concepts to drive efficiency and productivity in your firm.

Stephanie talks with Eric Webber about the silent addiction of gambling. In this episode, we explore why you can’t go anywhere or watch a sporting event without hearing betting terms. Online gambling has become all the rage, but it is not without potential dangers. Especially in a profession like law where attorneys have access to client’s money, problems can turn problematic quickly. Learn more about what is triggered in the brain during gambling, what signs to watch for, and how to know when to suggest help for a colleague or yourself. Understanding this part of addiction is part of nurturing our healthy team. Links from the episode:  Caron Treatment Center Judge and Lawyer Assistance Program If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap Revisited yet, get the first chapter right now for free! Thanks to Posh Virtual Receptionists, Postali & LawPay for sponsoring this episode.

Think golf is a boring game for old white dudes? Think again! In this episode, Stephanie talks with LJ Finney about why golf is great for networking and business development and so much more! Golf is about getting outside your comfort zone, mindfulness, self-talk, and being with nature. Use the game to learn more about yourself and how you approach your business problems or use the time to truly get to know a friend or colleague. You’ll also hear Stephanie’s favorite golf story from back when she was a summer associate out on the course with a senior partner, and, boy is it a doozy! Links from the episode:  If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap Revisited yet, get the first chapter right now for free! Thanks to Posh Virtual Receptionists, Postali & LawPay for sponsoring this episode.

Zack talks with Marc Cerniglia, founding partner of Spotlight Branding, about building a marketing plan that works for your office. They dig into the 4 steps you can take to make your plan more thoughtful, effective, and evergreen. Additionally, Marc shares some strategies on how you can track your ROI, and how many of the activities you already do can fit into your overall plan. Schedule a consultation with Spotlight Branding: https://confirm.spotlightbranding.com/website-booking/ Check out their marketing plan template: https://spotlightbranding.com/lawyeristmarketingplan Check out their free resources: https://spotlightbranding.com/insider/ About Spotlight Branding: Spotlight Branding is content marketing for law firms that helps lawyers create content that focuses on credibility and expertise to spotlight your firm and stand out from the crowd. Schedule a consultation: https://confirm.spotlightbranding.com/website-booking/ Check out their marketing plan template: https://spotlightbranding.com/lawyeristmarketingplan

The Small Firm Roadmap Revisited doubled-down on our Healthy Firm model. But what, exactly, is it? Join us for another stop on our podcast book tour. This week we’re diving into achieving and maintaining Healthy Profits. In this episode, Sara talks with Lawyerist Lab finance coach, accountant, and small business owner Bernadette L. Harris about making finances less scary, understanding healthy profits, and why owners need to prioritize paying themselves. She advises listeners on how to determine a business’s desired income, how to be intentional with financial data to understand the story that numbers can tell, and more. Links from the episode:  If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap Revisited yet, get the first chapter right now for free! Thanks to Posh Virtual Receptionists, Postali & LawPay for sponsoring this episode.

Lawyerist Lab member and estate planning lawyer Rachel Allums knows that the client experience isn’t “one size fits all.” In this episode, Rachel Allums talks with Zack about her deliberate and thoughtful approach to client experience. Learn how she creates a personalized experience for every client by considering their age, family dynamics, comfort with technology, and more. Rachel delves into how she integrates both digital tools and traditional methods for efficiency and offers valuable advice on creating educational videos, seeking mentorship, and navigating the path to a successful estate planning business. Links from the episode:  If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap Revisited yet, get the first chapter right now for free! Thanks to Posh Virtual Receptionists, Postali & LawPay for sponsoring this episode.

In this episode, delve into the crucial topic of active violence preparedness with Brink Fidler, owner and founder of Defend Systems, a prominent life safety and security consulting firm in Nashville, TN. Stephanie and Brink talk about why every firm owner should have open discussions and plan for frightening events, and how they can empower their team with knowledge and tools to respond effectively. They also address the relevance of active violence preparedness in office environments and how to adopt a “warrior mindset” when faced with danger. The emotional and traumatic aspects of active violence events are not overlooked, as Stephanie and Brink touch on the need for mental health support and proper coping mechanisms. Links from the episode:  If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap Revisited yet, get the first chapter right now for free! Thanks to Posh Virtual Receptionists, Postali, & LawPay for sponsoring this episode.

Stephanie and Joey Coleman, author of Never Lose an Employee Again: The Simple Path to Remarkable Retention, explore the crucial role the employee experience plays in creating a happy and engaged team. Learn the steps team leaders can take to create a place where everyone LOVES their job. They delve into the power of creating memorable experiences throughout the employee journey—starting with the hiring process and through an employee’s first 100 days, which plays a vital role in long-term commitment and loyalty. This episode is packed with lots of practical tips to give you ideas to start implementing immediately. Listen to the end to learn one easy thing you can do today to show your appreciation to your team. Links from the episode:  Never Lose an Employee Again by Joey Coleman If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap Revisited yet, get the first chapter right now for free! Thanks to Posh Virtual Receptionists, Postali, & LawPay for sponsoring this episode.

The Small Firm Roadmap Revisited doubled-down on our Healthy Firm model. But what, exactly, is it? Join us for another stop on our podcast book tour. This week we dive into building, enabling, and integrating Healthy Systems in a law firm. Lawyerist Labster Matt Loker sits down with Sara to discuss using systems and automation to deliver a consistent service to clients. They dive into how task management is crucial to consistent communication—from finding the right CRM, to rebuilding their systems and automating tasks, to regular system maintenance. Learn how Matt used healthy systems to save time, improve client experience, and create a seamless client journey. Links from the episode: https://lawyerist.com/resources/lawyerist-store/ If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap Revisited yet, get the first chapter right now for free! Thanks to Posh Virtual Receptionists, Postali & LawPay for sponsoring this episode.

Zack sits down with Ed Walters, Chief Strategy Officer of vLex and founder of Fastcase, to discuss AI's role in legal research. Delve into why it’s important to demystify AI and debunk misconceptions about "robot lawyers." Learn about using AI in discovery, the importance of choosing the right tools, and the limitations of language models like ChatGPT. And explore how the industry is working to create dependable tools that can be verified by legal professionals, while maintaining human judgment in the legal process. Links from the episode:

Law Review Article

Data-Driven Law: Data Analytics and the New Legal Services (Data Analytics Applications)

Professors Andrew Garcia and James Matthews discuss Suffolk University Law School’s Accelerator to Practice program. Designed to prepare students for small and solo practice, students partnered with small law firm owners in the Lawyerist Lab coaching program. Using tenets learned in Lawyerist’s book The Small Firm Roadmap, students interviewed the owners, analyzed their firms, and presented a case study complete with recommendations for improvements. Links from the episode: If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap Revisited yet, get the first chapter right now for free! Thanks to Posh Virtual Receptionists, Clio, & LawPay for sponsoring this episode.

In this episode, Stephanie talks with diversity scholar Dr. Terrell Strayhorn about the concept of belonging, emphasizing its significance beyond buzzwords like diversity, equity, and inclusivity. They highlight the positive outcomes of belonging, including increased job satisfaction and productivity and explore obstacles to fostering belonging. Dr. Strayhorn offers strategies for cultivating a sense of belonging in large organizations. The conversation extends to the ongoing need for addressing challenges faced by the LGBTQ+ community in leadership and workplaces. Rewarding behaviors that foster belonging, such as recognizing selflessness and facilitating social connections, is also discussed.

They discuss the concept of belonging and its importance, highlighting that it goes beyond buzzwords like diversity, equity, and inclusivity.

positive outcomes of belonging, such as higher job satisfaction and productivity in the workplace.

They explore the obstacles to creating a sense of belonging in the workplace, highlighting individual, group, and structural factors.

Dr. Strayhorn suggests strategies for making large organizations feel smaller and promoting a sense of belonging among employees.

discusses the importance of continuing conversations about the challenges faced by the LGBTQ+ community in leadership, the workplace, and job opportunities even beyond the month of June.

The discussion also touches on the idea of rewarding behaviors that promote belonging, such as recognizing selfless actions, welcoming newcomers, and facilitating social connections.

Links from the episode: If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap Revisited yet, get the first chapter right now for free! Thanks to Posh Virtual Receptionists, Clio, & LawPay for sponsoring this episode.

In this episode, Zack explores the vital role sleep plays in overall health and well-being with Alex Colkit, Founder and CEO of AC Holistic Wellness. They discuss the connection between sleep and mental health, suggest reminders of sleep importance, and emphasize the significance of a consistent sleep schedule. You’ll learn tips to help form healthy sleep habits and how prioritizing rest can lead to better decision-making and emotional stability.

Sleep is the cornerstone of good health and can positively impact one's daily choices and well-being.

Lack of sleep and poor mental health are interconnected, and good sleep contributes to better decision-making and emotional stability.

Zack asks for tips on forming sleep habits and kicking himself into prioritizing sleep without much thought.

Alex suggests finding tricks or touch points to remind oneself of the importance of sleep and the negative consequences of sleep deprivation.

Stick to a regular sleep schedule, including wake-up and bedtime, to synchronize with the body's circadian rhythm.

Links from the episode: If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap Revisited yet, get the first chapter right now for free! Thanks to Posh Virtual Receptionists, Clio, & LawPay for sponsoring this episode.

Stephanie talks with the Student Loan Lawyer, Stanley Tate, about leveraging tech instead of staff and having a fixed mindset vs a growth mindset. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to LawPay, MyCase, and Posh Virtual Receptionists for sponsoring this episode.

Stephanie Everett talks with Energy Lawyer, Author, Blogger & Legal Innovation Influencer Carolyn Elefant about her newest book, Solo by Choice: How to Be the Lawyer You Always Wanted to Be. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to LawPay, MyCase, and Posh Virtual Receptionists for sponsoring this episode.

Zack talks with Founder and CEO of Lawmatics, Matt Spiegel, about automating client acquisition, intake, and management. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free!

Stephanie talks with the managing attorney for World One Law Group, Karol Brown, about the importance of tracking KPIs in your law firm. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to LawPay, MyCase, and Posh Virtual Receptionists for sponsoring this episode.

Zack Glaser talks with Justine Humenansky about the basics of Web3, DAOs, and how lawyers can participate in the communities surrounding them. Justine has a background in decentralized finance and is the CFO at Rabbithole.gg. Find her on twitter as Justinehy.eth, where she writes about DeFi and crypto. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to LawPay, MyCase, and Posh Virtual Receptionists for sponsoring this episode.

Sara Muender talks with Lawyerist Lab member, Allison Harrison about when it’s time to hire and the ROI associated with finally making that hire and freeing up more of your time. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to LawPay, MyCase, and POSH Virtual Receptionists, for sponsoring this episode.

Stephanie Everett talks with Lawyerist Lab coach and finance expert, Bernadette Harris, about law firm expenses, when it’s okay to spend money on your business, and when debt might even be a good thing. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to LawPay, MyCase, and Posh Virtual Receptionists for sponsoring this episode. Check out the winners of this year’s Best Law Firm Websites contest!

Zack talks with Knackly.io’s CEO, Kim Mayberry, about how lawyers can build apps using document automation platforms. Who is Knackly? They are the fastest, most-powerful document automation software available. They’re already saving other firms over 90% of the time they spent creating, drafting, proofing, editing, and producing legal documents and correspondence.

Knackly.io: https://knackly.io

Lawyerist Product Spotlight with Knackly: https://youtu.be/0WRKWUgA8Ng

If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free!

Stephanie talks with Spill’s founder, Calvin Benton, about the importance of mental health check-ins for your team and providing them access to licensed therapists. Spill is a great tool for that! If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to LawPay, Postali, and Posh Virtual Receptionists for sponsoring this episode.

Stephanie talks with Lawyerist’s Operations Director, Paige Atkins, about how lawyers and leaders can avoid burnout and stay engaged in their most important work. They also talk about how to keep your team engaged and avoid overwhelm altogether. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to LawPay, Postali, and Posh Virtual Receptionists for sponsoring this episode.

We’re joined by author and TV correspondent, Alicia Menendez where we talk about the concept of likeability in the workplace, especially as women attorneys. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to LawPay, Postali, and Posh Virtual Receptionists for sponsoring this episode.

We’re joined by Lawyerist Lab member, Russell Farbiarz, as he discusses what it looked like to take over his practice. We discuss how he got there and what to think about if you’re interested in doing the same. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to LawPay, Postali, and Posh Virtual Receptionists for sponsoring this episode.

Zack talks with lawyer and tech expert, Martin Clausen, about managing the rights and obligations of agreements in real-time with computational contracts. They also touch on how bringing this technology to your clients could help set you apart from the rest of the pack. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to LawPay, Postali, and Posh Virtual Receptionists for sponsoring this episode.

Lawyerist Product Director, Ashley Steckler, shares her perspective on the personality test industry and how to navigate your results! If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Posh Virtual Receptionists and Postali for sponsoring this episode.

We’re joined by business owner and author, Tom Lenfestey, where we talk through succession planning and what it looks like to sell your practice. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Postali and Posh Virtual Receptionists for sponsoring this episode.

We’re joined by Lawyerist Lab member, Anne Romanello, where we talk through the importance of strategy intensives and how they can help your firm. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Posh Virtual Receptionists and Postali for sponsoring this episode.

We're introducing sponsored podcast episodes where we'll be joined by a legal voice/company & discuss the newest features, happenings, and trends in the legal world. Today we are joined by Clio. We’ll be talking with them about the latest trends that solo & small firms should be on the lookout for! We're excited to offer these episodes to our audience and hope you'll enjoy. About Clio Clio currently offers two products in their robust legal tech ecosystem. Clio Manage is a Law Practice Management Software (LPMS) and Clio Grow is a law firm Customer Relationship Management system (CRM). Clio Manage is a LPMS platform that welcomes, and encourages integration. This is one of its greatest strengths. Clio boasts an extensive App Directory, and an Open API. It works-and-plays well with an almost overwhelming amount of legal tech. Additionally, it's one part of the entire Clio Suite. Which means you can seamlessly add Clio Grow (an intake CRM), albeit for an additional price. Clio Grow is a law firm Customer Relationship Management system (CRM). It was previously called Lexicata, and is now part of Clio's legal software suite. This means that it can easily be used in concert with Clio Manage. However, it can still be used independently, if you so choose. Helpful Links Clio | 2021 Legal Trends Report | How Law Firms Use Clio (Video)

We're introducing sponsored podcast episodes where we'll be joined by a legal voice/company & discuss the newest features, happenings, and trends in the legal world. Today we are joined by Clio. We’ll be talking with them about the latest trends that solo & small firms should be on the lookout for! We're excited to offer these episodes to our audience and hope you'll enjoy. About Clio Clio currently offers two products in their robust legal tech ecosystem. Clio Manage is a Law Practice Management Software (LPMS) and Clio Grow is a law firm Customer Relationship Management system (CRM). Clio Manage is a LPMS platform that welcomes, and encourages integration. This is one of its greatest strengths. Clio boasts an extensive App Directory, and an Open API. It works-and-plays well with an almost overwhelming amount of legal tech. Additionally, it's one part of the entire Clio Suite. Which means you can seamlessly add Clio Grow (an intake CRM), albeit for an additional price. Clio Grow is a law firm Customer Relationship Management system (CRM). It was previously called Lexicata, and is now part of Clio's legal software suite. This means that it can easily be used in concert with Clio Manage. However, it can still be used independently, if you so choose. Helpful Links Clio | 2021 Legal Trends Report | How Law Firms Use Clio (Video)

We’re joined by author and professor, Susan Ashford, where we talk about how you can use small, daily experiments to grow as a leader. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Postali and Posh Virtual Receptionists for sponsoring this episode.

We’re joined by Lawyerist Lab Coach, Ryan McKeen, where we talk why reviews are so important for the growth and success of your business. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Postali and Posh Virtual Receptionists for sponsoring this episode.

We’re joined by author and interpersonal dynamics expert, David Bradford, today where we talk about a new way to approach feedback. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Posh Virtual Receptionists and Postali for sponsoring this episode.

We’re talking with our Legal Tech Advisor, Zack Glaser, today about the future of legal tech in 2022 and beyond. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Postali and Posh Virtual Receptionists for sponsoring this episode.

We’re talking with Lab coach, Maryellen Stockton, today about what re-onboarding looks like in 2022 with going back to the office If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Posh Virtual Receptionists and Postali for sponsoring this episode.

We’re talking with co-founders of Lawyerist, Sam Glover & Aaron Street, about a new way to think through your exit strategy. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to TextExpander, Litera, and Rankings.io for sponsoring this episode.

We’re talking with author and entrepreneur, Sherry Deutschmann, about how important it is to have empathy in your leadership with your business. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Rankings.io, TextExpander, and Litera for sponsoring this episode.

We’re talking our newest Lawyerist team member and Lab coach, Sara Muender this week all about what it means to be a business coach and have a coach as well. We talk about her background and what she is excited to bring to the Lawyerist team. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Litera, Rankings.io, and TextExpander for sponsoring this episode.

We’re talking to Cat Moon this week about innovation & design in the legal field and how COVID has helped shape new trends/issues since rearing its head over the past 18+ months. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to TextExpander, Litera, and Rankings.io for sponsoring this episode.

We’re talking to Dan Gingiss this week about why experiences matter to your clients and easy ways to wow them! If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Rankings.io, TextExpander, and Litera for sponsoring this episode.

We’re airing an older show from 2020 that we believe is just as relevant now as it was then. We’re joined by Annie Grace, who has helped over a hundred thousand people answer a simple question: “Would my life be better if I were drinking less?” (If you’re asking yourself that question, it probably would be.) She explains how to think about your relationship with alcohol and why moderation is harder than just drinking or not drinking. Plus, good manners for drinkers in the company of non-drinkers! Try The Alcohol Experiment yourself. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Postali, Rankings.io, and TextExpander for sponsoring this episode.

We’re talking with Allen Rodriguez today about his new Alternative Business Structure in AZ, Singular Law. He and his partner are some of the first to get licensed under the new rules. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to TextExpander, Postali, and Rankings.io for sponsoring this episode.

Law firm and business expert, Lori Gonzalez, joins us today to discuss the recent regulatory reform regarding nonlawyer ownership. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Clio, Rankings.io, TextExpander, and Postali for sponsoring this episode.

Lawyerist Product Director, Ashley Steckler, shares how to better scope and manage projects for your business. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Clio, Rankings.io, TextExpander, and Postali for sponsoring this episode.

Lawyerist Lab member, Julio Oyhanarte shares about how his popularity on TikTok helped grow his business. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Conroy Creative Counsel, Postali, Rankings.io, and TextExpander for sponsoring this episode.

Bill Burnett & Dave Evans talk about their book, Designing Your Life, and share with us tips on taking charge and designing the life you want to live If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Termageddon, TextExpander, Postali, and Rankings.io for sponsoring this episode.

Ethics expert Susan Liautaud joins us today to talk about ethics in our world today and how we can use ethics to make better decisions. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Lawmatics, TextExpander, Postali, and Rankings.io for sponsoring this episode.

Sandra Sucher shares about the importance of building trust to grow and sustain your business. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to LEXReception, Rankings.io , TextExpander, and Postali for sponsoring this episode.

Lawyerist Lab Coach Kelly Street shares about the importance of quarterly retreats and how to run them. Kelly also shares her expertise in the EOS Traction system and how that can help with your quarterly meetings. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Get Staffed Up, Postali, Rankings.io , and TextExpander for sponsoring this episode.

Lawyerist Lab Coach Ryan McKeen and his Client Happiness Coordinator, Brittany Green share about how her role as a Client Happiness Coordinator helps create a client-centered firm. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to TextExpander, Postali, and Rankings.io for sponsoring this episode.

StoryBrand and digital marketing expert, J.J. Peterson, shares how to build a compelling story around your brand that reflects your firm well. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Abogados NOW, TextExpander, Postali, and Rankings.io for sponsoring this episode.

Business owner and author, Tom Lenfestey, shares his best practices and steps for how to buy a law firm. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Clio, Rankings.io, TextExpander, and Postali for sponsoring this episode.

Patrick Palace joins us today and discusses how he’s created a successful firm that can run on the day to day without him. He shares how he spends some of his extra time & how he got to where he is today. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Postali, Rankings.io, and TextExpander for sponsoring this episode.

Lawyerist Lab members Jeremy and Sara Danilson talk about what it takes to grow your business with the right hires. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Knackly, Rankings.io, TextExpander, and Postali for sponsoring this episode.

Lab financial coach Bernadette Harris talks about how to think through your financial strategy in your firm. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to DK Global, Postali, Rankings.io, and TextExpander for sponsoring this episode.

Lawyerist’s Legal Tech Advisor, Zack Glaser, shares his best tips for conducting a tech audit in your firm! If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to TextExpander, Postali, and Rankings.io for sponsoring this episode.

Lawyerist Lab member Deena Buchanan shares what she did in her firm to get things rolling and growing in no time. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to LEX Reception, Rankings.io, TextExpander, and Postali for sponsoring this episode.

Lawyerist Lab member Erik Pelton shares his experience with sprucing up his branding and how that helped with his client acquisition process. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Clio, Postali, Rankings.io, and TextExpander for sponsoring this episode.

Labster Spencer Keys shares with us what he has done to make sure his firm stays client centered. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to DK Global, TextExpander, Postali, and Rankings.io for sponsoring this episode.

Labster Valentina Rose shares about how systems and technology she put in place have helped propel her firm forward. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Rocket Matter, Rankings.io, TextExpander, and Postali for sponsoring this episode.

Lab coach Ryan McKeen about the components of a business strategy and how to put one together to create a firm you’re proud of. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Lawmatics, Postali, Rankings.io, and TextExpander for sponsoring this episode.

Labster Mike Howard talks about how he is using the traits we teach in The Small Firm Roadmap to grow and improve his criminal defense firm. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Termageddon, TextExpander, Postali, and Rankings.io for sponsoring this episode.

Lab coach Kelly Street is talking with therapist Sherry Walling about what it looks like to carry your client’s trauma. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to DK Global, Rankings.io, TextExpander, and Postali for sponsoring this episode.

Lab coaches Kelly Street and Stephanie Everett share their best tips and insights to help level up your business for greater success. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Postali, Rankings.io, and TextExpander for sponsoring this episode.

Lawyer, author, and Lawyerist Lab alumna, Megan Zavieh, shares with us what it means to be a modern lawyer and the role ethics and technology play in it all. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to TextExpander, Postali, and Rankings.io for sponsoring this episode.

We are replaying an older episode where Lawyerist Co-Founder, Sam Glover, and Stephanie Everett talk about the book they co-wrote together, The Small Firm Roadmap. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Rankings.io, TextExpander, and Postali for sponsoring this episode.

Remote work expert and Lab coach, Maryellen Stockton, talks to us about what your next steps should be after hiring and onboarding an employee. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Postali, Rankings.io, and TextExpander for sponsoring this episode.

Authors and professors, Michael Heller & James Salzman, talk to us about the rules of ownership in our lives and what role lawyers play in all this. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to TextExpander, Postali, and ESQ.Marketing for sponsoring this episode.

Author, speaker and business coach, Trivinia Barber, talks to us about fighting our email to get to inbox zero. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to LEX Reception, ESQ.Marketing, TextExpander, and Postali for sponsoring this episode.

Author, speaker and workplace strategist, Erica Keswin, talks about the importance of rituals and how they can transform the workplace. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Postali, ESQ.Marketing and TextExpander for sponsoring this episode.

Business owner and author, Tom Lenfestey, shares with us his best practices for a law firm succession plan and his top tips for buying and selling law firms. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to TextExpander, Postali, ESQ.Marketing and SweetProcess for sponsoring this episode.

Counselor, author, and speaker, Rachel Ann Dine, talks to us about anxiety, high achieving personalities, and how to find a balance with it all. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Termageddon, SweetProcess, TextExpander, Postali, and ESQ.Marketing for sponsoring this episode.

Author and speaker, Dr. Stefanie Johnson, shares her best practices to forge strong relationships between leaders and teams, inspire greater productivity, and create a positive environment for everyone. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to ESQ.Marketing, SweetProcess, TextExpander, and Postali for sponsoring this episode.

Lawyerist Operations Director, Paige Atkins, shares her best practices for hiring a virtual assistant. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Lawmatics, Postali, ESQ.Marketing, SweetProcess, and TextExpander for sponsoring this episode.

Legal marketing expert, Delisi Friday, shares her specific do’s and don’ts when it comes to marketing across the legal industry. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to SweetProcess, TextExpander, Postali, and ESQ.Marketing for sponsoring this episode.

Marketing & Partnerships Director, Laura Briggs, interviews Lawyerist’s Legal Tech Advisor, Zack Glaser, about all things document automation. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to CosmoLex, TextExpander, Postali, and ESQ.Marketing for sponsoring this episode.

Lawyerist Lab coach Stephanie Everett interviews Lab member Aaron Thomas about their lab journey and what they’re currently dealing with in their small firm. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Timesolv, ESQ.Marketing, CosmoLex, TextExpander, and Postali for sponsoring this episode.

Author and CEO of Hint Water, Kara Goldin, shares her story and what it means to be undaunted throughout your career. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Moneypenny, ESQ.Marketing, CosmoLex, TextExpander, and Postali for sponsoring this episode.

Author and speaker Josh Linkner shares his best practices for unlocking creativity in your work. Interested in Josh’s new book? Use this link and type in code ‘lawyerist’ to get free stuff! If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Clio, Postali, ESQ.Marketing, CosmoLex, and TextExpander for sponsoring this episode.

Author and organizational psychologist David Burkus shares his tips on what it means to lead remotely. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Looking to learn more on how to lead remote teams effectively? Learn more here. Thanks to Lawyaw, TextExpander, Postali, ESQ.Marketing, and CosmoLex for sponsoring this episode.

New Lawyerist Lab coach, Ryan McKeen, discusses hiring and firing within your firm. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Looking to learn best practices about hiring, firing, and how to manage effective teams? Learn more here. Thanks to LEXReception, CosmoLex, TextExpander, Postali, and ESQ.Marketing for sponsoring this episode.

Lawyerist Lab coach Stephanie Everett and Marketing Director Laura Briggs discuss partner alignment and how to navigate partner conflict within your firm. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Looking to tighten up your culture & core values, so your firm can have a unified vision? Build cohesive values here. Thanks to Spotlight Branding, ESQ.Marketing, CosmoLex, TextExpander, and Postali for sponsoring this episode.

Behavior professor and author Dan Cable talks to us about highlight reels and why you need one in your life. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Ready to unlock more potential in your business? Learn more about how to sharpen your vision and goals here. Thanks to Postali, ESQ.Marketing, CosmoLex, and TextExpander for sponsoring this episode.

Strategy professor and author Olivier Sibony about learning to recognize biases in your day-to-day decisions. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Ready to put your new skills with strategic decisions to the test? Learn more about your overall law firm strategy here. Thanks to TextExpander, ESQ.Marketing, Postali, and CosmoLex for sponsoring this episode.

Author and brand expert, Martin Lindstrom, shares his best tips for helping leaders build a team where common sense is the rule rather than the exception. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Looking for more tips on successfully managing your team? Learn more here. Thanks to Lawmatics, CosmoLex, TextExpander, ESQ.Marketing, and Postali for sponsoring this episode.

Practitioner attorney, Neil Tyra, shares all the things they didn’t teach you in law school, and some of the mistakes he made along the way in his own practice that helped him grow. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Looking to tackle this new year with momentum & clear vision? Learn more about your career & personal goals here. Thanks to Postali, CosmoLex, TextExpander, and ESQ.Marketing for sponsoring this episode.

Author and decision strategist, Annie Duke, shares how to make your decision making strategy more effective & efficient in your everyday life. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Looking to tackle this new year with momentum & clear vision? Learn more about your career & personal goals here. Thanks to ESQ.Marketing, Postali, CosmoLex, and TextExpander for sponsoring this episode.

Lawyerist Coach and remote work expert, Maryellen Stockton, shares her tips on how remote companies can successfully onboard new employees. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Looking to onboard new associates successfully, so you can get stellar HR processes in your firm? Learn more here. Thanks to Knackly ,Back Office Betties, LawPay, and TextExpander for sponsoring this episode.

Entrepreneur, speaker, and HR expert Lars Schmidt shows us how we should rethink our perspective on HR. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Looking to nail down your mission, vision, and values, so you can get stellar HR processes in your firm? Learn more here. Thanks to Smith.ai, TextExpander, Back Office Betties, and LawPay for sponsoring this episode.

Lawyerist Lab coach Stephanie Everett and Marketing Director Laura Briggs discuss why your clarity, vision, and values are about more than just team building and gushy things. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! If you’d like to learn more about taking our Lawyerist Lab community and what we do in our program, click here. Thanks to Termageddon, LawPay, TextExpander, and Back Office Betties for sponsoring this episode.

Financial expert and author, Bernadette Harris shares three numbers that you should be paying attention to in your business. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! If you’d like to learn more about taking hold of your law firm’s finances, budgets, and more, check out our resource page on finances Thanks to Knackly, Back Office Betties, LawPay, and TextExpander for sponsoring this episode.

Author and thought leader Sarah Aviram talks with us about what it means to feel fulfilled with your work, regardless of your location, company, and personal circumstances. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! If you’d like to learn more about creating goals that will help with your fulfillment at work, check out our resource page on personal goals. Thanks to LexReception, TextExpander, Back Office Betties and LawPay for sponsoring this episode.

Author and thought leader Becca Syme talks with us all about what it means to not only discover, but actively lean into your strengths and use them in different areas of your life. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! If you’d like to learn more about creating goals that align with your personal vision and lifestyle, check out our resource page on personal goals. Thanks to Smith.ai, LawPay, TextExpander and Back Office Betties and for sponsoring this episode.

Lawyerist Lab coach Stephanie Everett interviews Lab member Crystal Banse on her trauma journey and how that experience helped tailor her legal approach and humanize her clients in the process. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! If you’d like to learn more about creating a holistic client experience, check out our resource page on client experience. Thanks to Quickbooks Online Advanced, TextExpander, LawPay, and Back Office Betties for sponsoring this episode.

Author & professor Alex Carter talks to us about changing our perspective on what we think negotiation is and how we can build healthy relationships through negotiation. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! If you’d like to learn more about how to integrate such practices like negotiation into your firm’, check out our resource page on law firm strategy. Thanks to Termageddon, TextExpander, Back Office Betties, and LawPay for sponsoring this episode.

Thought leader & author Amy Gallo talks to us about dealing with conflict in the workplace and how we can effectively communicate with those who have different perspectives from us. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! If you’d like to learn more about managing a team and tips on communication, check out our resource page on managing people. Thanks to BetterLegal, LawPay, TextExpander, and Back Office Betties for sponsoring this episode.

For our 300th episode, we are joined by Lawyerist founder, Sam Glover. He shares his thoughts on the current state of the legal world, as well as debuting the project he’s been working on since leaving Lawyerist. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! If you’d like to learn more about building a law firm strategy that challenges the status quo of the legal industry, check out our resource page on law firm strategy. Thanks to Termageddon, Back Office Betties, LawPay and TextExpander for sponsoring this episode.

Self-actualization engineer and avid speaker Dr. Orin Davis discusses how to attract and hire with diversity in mind. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! If you’d like to learn more about an inclusive based approach to hiring, check out our resource page on diversity and inclusion. Thanks to Quickbooks Online, Back Office Betties, TextExpander, and LawPay for sponsoring this episode.

Former Navy captain & author Michael Abrashoff shares his best practices on how to take an underperforming team to high achievers. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! If you’d like to learn more about empowering a team of high achievers, check out our resource page on managing people. Thanks to Knackly.io, LawPay, Back Office Betties, and TextExpander for sponsoring this episode.

Distinguished fellow at Harvard Law & author Dr. Heidi K. Gardner explains what smart collaboration is for small law firms. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! If you’d like to learn more about working with the right team, check out our resource page on law firm hiring and staffing. Thanks to Smith.ai, Back Office Betties TextExpander, and LawPay, for sponsoring this episode.

Operational culture expert Melissa Daimler discusses how to make your organization a great place to work. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! If you’d like to learn more about team culture, please read our resource page on law firm culture. Thanks to Postali, TextExpander, LawPay, and Back Office Betties for sponsoring this episode.

Author and thought leader Jeff Wald discusses why so much about what you’ve heard about the future of work is wrong and what the data really tells us. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! If you’d like to learn more about hiring contractors to grow your law firm, check out our resource page on virtual legal assistants. Thanks to Belay, Back Office Betties, TextExpander, and Casetext.

Lawyerist Lab coach Stephanie Everett and Marketing Director Laura Briggs discuss how to hire and onboard new associates in your small law firm effectively. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! If you’d like to learn more about hiring and onboard new associates, check out our resource page on law firm hiring and staffing. Thanks to ActionStep, Casetext, TextExpander, and Back Office Betties for sponsoring this episode!

Futuristic & author Tom Cheesewright discusses changes in technology that will impact all businesses and what that might look like for legal. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! If you’d like to learn more about adaptable client service and experience strategies, check out our resource page on law firm client experience. Thanks to Smith.ai, Back Office Betties, TextExpander, and Casetext and for sponsoring this episode!

Lawyerist Lab coach Stephanie Everett guides Lab members through strategic discussions around some of their most pressing concerns facing small firms today. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! If you’d like to take your law firm to the next level, check out our resource page on law firm coaching. Thanks to LexReception, Casetext, Back Office Betties, and TextExpander for sponsoring this episode! Resources Mentioned in this Episode: Traction Rocket Fuel EOS Traction Worksheets Lawyerist Lab

Author, speaker, and Ph.D Emily Nagoski discusses how to handle stress and break the burnout cycle in your personal and professional life. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! If you’d like to learn more about how to address and reduce stress, check out our resource page on lawyer mental health. Thanks to Knackly.io, Casetext, Back Office Betties, and TextExpander for sponsoring this episode!

ABA President Patricia Refo discusses some of the most pressing questions and issues for the legal industry in 2020 and beyond. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! If you’d like to learn more about how to align your law firm with current challenges, check out our resource page on law firm strategy. Thanks to Belay, TextExpander, Back Office Betties, and Casetext for sponsoring this episode!

Business author and consultant Pat Lencioni discusses what it really means to be a leader. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! If you’d like to learn more about how to show up consistently and effectively as the leader of your team, check out our resource page on law firm culture & core values. Thanks to Smith.ai, TextExpander, Back Office Betties, and Casetext for sponsoring this episode!

Lawyerist Lab member Iffy Ibekwe discusses how she prepared for and managed life with her team, law firm, and new baby during maternity leave. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! If you’d like to learn more about making room for family and business, check out our resource page on law firm work-life balance. Thanks to Law.Bot, Casetext, Back Office Betties, and TextExpander, for sponsoring this episode!

Author and peak performance expert Brad Stulberg talks through why you might have been thinking about passion all wrong and what to do instead. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! If you’d like to learn more about defining your personal career goals, check out our resource page on lawyer personal and career goals. Thanks to Postali, Casetext, TextExpander, and Back Office Betties, for sponsoring this episode!

Lawyerist Legal Tech Advisor Zack Glaser discusses how to determine the right tech for your small law firm, trends in legal technology, and common mistakes you can avoid when outfitting your firm. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! If you’d like to learn more buying the right legal tech, check out our resource page on law firm technology. Thanks to ActionStep, Casetext, Back Office Betties, and TextExpander for sponsoring this episode!

Author Jenny Blake explains how to know it’s time to make a change in your professional life and how to start pivoting towards your next chapter. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! If you’d like to learn more about connecting your goals and culture at your law firm, check out our resource page on law firm mission, vision, and values. Thanks to Belay, TextExpander, Back Office Betties, and Casetext for sponsoring this episode!

Lawyerist Lab coach Stephanie Everett discusses how to start your own law firm when you’re transitioning from law school or another firm. If you’re looking for more information about how to begin a solo or small law firm, check out our resource page on starting a law firm. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Casetext, Back Office Betties, and TextExpander for sponsoring this episode.

Author Erica Keswin discusses what it really means to bring your human side to work and the action steps you can use to infuse that throughout your firm on a regular basis. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to LawPay, Back Office Betties, TextExpander, and Casetext for sponsoring this episode!

Basecamp founder & CEO Jason Fried discusses how the pandemic has shifted the perspective on remote work, what companies need to do to thrive with newly-remote teams, and how to handle the influx of communication that could overwhelm team members. If you want more insight on how to succeed with a remote law firm, check out our resource page on virtual law firms. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Smith.ai, TextExpander, LawPay, and Back Office Betties for sponsoring this episode!

SVP of Methods and Intelligence at Cisco Ashley Goodall discusses leading and managing at work the right way and some of the biggest lies we believe about work. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! If you’d like to learn more about how to manage successfully in your firm for the long term, check out our resource page on law office management. Thanks to First Place Legal, LawPay, Back Office Betties, and TextExpander for sponsoring this episode!

Consultant, author, and inclusion expert Jennifer Brown discusses how to build a law firm with a hiring process and culture that meets the needs of diverse audiences. If you’d like to learn more about inclusion and equity, please visit our resource page on diversity and inclusion. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to LexReception, Back Office Betties, TextExpander, and LawPay for sponsoring this episode!

Lawyerist Lab leader Stephanie Everett and Marketing Director Laura Briggs discuss the three steps you need to take before building and implementing a strategic marketing plan for your law firm. If you’d like to learn more about marketing for your small firm, check out our resource page on legal marketing. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Smith.ai, TextExpander, LawPay, and Back Office Betties for sponsoring this episode!

Lawyerist Lab member Ryan McKeen discusses how to strategize and make action plans for moving forward even with an uncertain future on the horizon. If you’d like to learn more about deciding on your goals and next steps right now, check out our resource page on personal and career goals. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Lawyers With Purpose, Back Office Betties, LawPay, and TextExpander for sponsoring this episode!

Family lawyer Emily Cooper discusses how to set your law firm team up to succeed when you’re not in the office or need to adjust to outside circumstances. If you’d like to learn more about planning for incapacity or your departure from your firm, check out our resource page on succession planning. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Mockingbird Marketing, TextExpander, Back Office Betties, and LawPay for sponsoring this episode!

Elder law attorney Amy McGarry discusses how to create and define processes for your team and your legal clients to explain steps and keep them in the loop. If you’d like to learn more about creating easily repeatable processes in your firm, check out our resource page on project management. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Smith.ai, LawPay, Back Office Betties, and TextExpander for sponsoring this episode!

Lawyerist Lab leader and coach Stephanie Everett discusses why you need a business advisory council for your law firm and how to create one. If you’d like to learn more about investing in support for your professional development and law firm growth, check out our resource page on law firm coaching. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to First Place Legal, Back Office Betties, TextExpander, and LawPay for sponsoring this episode.

Author Mike Michalowicz discusses why so many business owners struggle with naming their biggest challenge and how to set priorities for what to work on next. If you’d like to learn more about defining your plan as a law firm, check out our resource page on law firm strategy. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Smith.ai, TextExpander, LawPay, and Back Office Betties for sponsoring this episode!

Author and business strategist Alan Smith discusses business models optimized for today and tomorrow, how to transcend industry boundaries, and stay adaptable. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! For more information about defining your business model, check out our resource page on law firm strategy. Thanks to Captorra, Back Office Betties, LawPay, and TextExpander for sponsoring this episode!

CPA Greg Crabtree discusses the most important metrics to measure when striving for a profitable small or solo law firm. To learn more about what to track in your firm and what to know to prepare for a possible 2020 recession, read our resource page on law firm finance. Thanks to First Place Legal, LawPay, TextExpander, and Back Office Betties for sponsoring this episode!

Clio CEO and author Jack Newton discusses why lawyers have to adapt and what it means to have a client-centered law firm in 2020 and beyond. To learn more about serving clients effectively, read our resource page on client experience. Thanks to Smith.ai, LawPay, TextExpander, and Back Office Betties for sponsoring this episode!

Author David Burkus explains what’s wrong with the traditional approach to networking and how to build your connections more effectively instead. For more information about leveraging your marketing plan more effectively, check out our resource page on law firm networking and referral strategy. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to LawPay, TextExpander, and Back Office Betties for sponsoring this episode!

Lawyerist Lab leader and coach Stephanie Everett discusses how to be tech and remote ready, finding the right crowd of peers to push forward together, and keeping yourself mentally healthy while facing serious external challenges like a pandemic. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Smith.ai, Rankings.io, Back Office Betties, and TextExpander for sponsoring this episode! For more information about transitioning your law practice to a virtual law firm, check out our resource page on remote law firms.

Speaker and author of Double Double and Meetings Suck Cameron Herold explains how the stages experienced in the rollercoaster of entrepreneurship translate to different action steps. For more information about taking care of yourself and how your background can influence your work, read our resource page on mental health. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to GNGF, TextExpander, Back Office Betties, and Rankings.io for sponsoring this episode!

Lawyerist Lab member Amber James discusses shifting from a client-focused to a team leader-focused role in her own firm and the mindset and strategy required to make that transition with Stephanie Everett. For more information about stepping into a leadership role in your firm, read our resource page on people management. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Rankings.io, Back Office Betties, and TextExpander for sponsoring this episode!

Discover the five financial numbers you need to know to run your law firm, to scale successfully, and to forecast your future, with Stephanie Everett. For more information about financial KPIs, read our resource page on law firm finances. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to LexReception, TextExpander, Back Office Betties, and Rankings.io for sponsoring this episode!

Author and speaker Adam Markel talks about pivoting your life and career and what it means to be a resilient leader of your firm. For more information about leadership, read our resource page on managing people in your firm. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Rankings.io, Back Office Betties, and TextExpander for sponsoring this episode!

Lawyerist Lab member Tyler Inkster discusses targeting the right clients, leveraging the most powerful referral sources, niching down, and the value of content marketing with Stephanie Everett. For more information about marketing strategy, read our resource page on legal marketing. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Smith.ai, TextExpander, Rankings.io, and Back Office Betties for sponsoring this episode!

Law professor Benjamin Barton discusses how the Great Recession impacted law school admission, performance, and curriculum, and what this means for the future of law schools. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Ruby, Rankings.io, Back Office Betties, and TextExpander, sponsoring this episode!

Our newest Lawyerist team member, Laura Briggs, explains what to know before you outsource, what to look for in a freelancer, and how to hire and work with independent contractors. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Smith.ai, Back Office Betties, TextExpander, and Rankings.io, for sponsoring this episode!

Remote working expert Maryellen Stockton explains how to write a job posting that attracts the best talent, and job descriptions that set employees up for success. Mentioned in this episode: Textio If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Lawyaw, TextExpander, Rankings.io, and Back Office Betties for sponsoring this episode!

Jonathan Hawkins explains how to transition out of your practice, whether you are squashed by an anvil out of the blue or planning to cash out and retire. Plus, common mistakes lawyers make when planning their exit (besides not planning in the first place). If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Rankings.io, Back Office Betties, and TextExpander for sponsoring this episode!

Annie Grace has helped over a hundred thousand people answer a simple question: “Would my life be better if I were drinking less?” (If you’re asking yourself that question, it probably would be.) She explains how to think about your relationship with alcohol and why moderation is harder than just drinking or not drinking. Plus, good manners for drinkers in the company of non-drinkers! Try The Alcohol Experiment yourself. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Smith.ai, Back Office Betties, Rankings.io, and TextExpander for sponsoring this episode!

In learning about his own ADHD, Marshall Lichty realized that he’s not alone. Many lawyers struggle with untreated ADHD, but it can also be harnessed like a super power. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Smith.ai, Back Office Betties, TextExpander, and Rankings.io for sponsoring this episode!

Lawyerist Lab member Jennifer Longtin let us record a portion of a recent coaching call with Stephanie Everrett, so this week you get to eavesdrop on that conversation and learn the strategy they developed to help Jennifer take charge of her firm finances! If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to GNGF, TextExpander, Rankings.io, and Back Office Betties for sponsoring this episode!

Nathan Hightower explains Culture Index, a scientific approach to the “right people, right seats” concept, and why too much distance between your core traits and the behaviors required to do your job well might be hurting you and your law firm. To get an idea of what a Culture Index graph might look like so you can picture it as Nathan refers to it, here is Sam’s:

If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to Earth Class Mail, SaneBox, Alert Communications, and ROSS Intelligence for sponsoring this episode!

Dan Pink suggests that your legal work probably isn’t as valuable in the afternoons—the “trough” of your day. (For similar reasons, he avoids afternoon doctor appointments and thinks you should, too.) In this episode Dan discusses the science of timing and productivity, the subject of his latest book, When, and also compensation and motivation, the subject of Drive. Also, Dan says science doesn’t think much of the billable hour: The billable hour is one of the most autonomy-thwarting, controlling, self-direction inhibiting mechanisms that one has. It puts the focus on the clock rather than on the work. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Mentioned in this episode: Drive: The Surprising Truth About What Motivates Us When: The Scientific Secrets of Perfect Timing Thanks to PwC Insights Officer, ROSS Intelligence, SaneBox, and Alert Communications for sponsoring this episode!

While we’re not big fans of easily broken resolutions, the end of the year is a great time to reflect on the past year for yourself and your business and set goals for next year. Stephanie Everett explains how she helps Lawyerist Lab members set personal and business goals and follow through to meet them. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Mentioned in this episode: The Small Firm Scorecard Thanks to Smith AI, Alert Communications, ROSS Intelligence, and SaneBox for sponsoring this episode!

Disclaimer: This episode was originally aired on September 6, 2017. According to Dr. Doug Brackmann, traditional meditation may not work for innovators, entrepreneurs, and other highly “Driven” individuals who may possess characteristics commonly associated ADHD or OCD. Instead he proposes an alternative meditation style and productivity tools better suited to the Driven brain. If today’s podcast resonates with you and you haven’t read The Small Firm Roadmap yet, get the first chapter right now for free! Thanks to the Law Firm Growth Summit, ROSS Intelligence, Sanebox, and Alert Communications for sponsoring this episode! Show notes: To find out if you are Driven, take the assessment at HighlyDriven.Life. If you want to learn more, pick up Doug’s book, Driven: Understanding and Harnessing the Genetic Gifts Shared by Entrepreneurs, Navy SEALs, Pro Athletes, and Maybe YOU.

According to Vanessa Van Edwards, charisma is charisma is “a compelling attractiveness or charm that can inspire devotion in others.” In this episode she explains what factors into charisma—and awkwardness—and how everyone can learn to be more charismatic. Thanks to PwC Insights Officer, Alert Communications, Sanebox, and ROSS Intelligence for sponsoring this episode! Watch Vanessa’s presentation at TEDxLondon in 2017, “You are contagious.” Take the Charisma Quiz and find out where you fall on the charisma scale.

Dr. Sherry Walling helps smart people do hard things, but trauma can get in the way. In this episode she explains what trauma is and where it comes from, how to find out if you have trauma, and how it can be linked to other mental health issues, like depression and anxiety. Thanks to PwC Insights Officer, Alert Communications, Sanebox, and ROSS Intelligence for sponsoring this episode! Sherry’s book is The Entrepreneur’s Guide to Keeping Your Sh*t Together: How to Run Your Business Without Letting it Run You. To learn more about the Adverse Childhood Experiences (ACEs) research, visit the CDC resource portal.

Maryellen Stockton helps companies figure out how to build healthy, productive remote or hybrid workplaces. In this episode she explains the different kinds of remote workplace arrangements, discusses some of the biggest challenges, and how to hire and manage effectively. Plus, she shares some of her favorite software tools for collaborating remotely.

Todd Herman’s book, The Alter Ego Effect, offers a tool for getting more out of “the six inches between your ears,” as he likes to say. In this episode he explains what the alter ego effect is, and how to use an alter ego to overcome your biggest challenges.

Ben Hudson made a hire for his small firm that really didn’t work out. So he went back to the drawing board on his hiring process. He took the time to outline his core values and build a thoughtful, slow-moving hiring process around them to make sure his replacement was the right person. Ben doesn’t take unscheduled calls, either, because it’s better for him and his clients.

In this episode with Jim and Jamie Sheils, we talk about work-life balance and what it’s like raising entrepreneurial kids.

In this episode with Justie Nicol, we talk about her transition from a solo to small firm, KPI’s, and her Harry Potter-style House Cup system.

In this episode with Geoff Woods, we talk about what the ONE thing means, why we shouldn’t focus on more than one thing, how to pick a “thing”, and how to overcome the challenges along the way.

In this episode with Adriana Linares, we talk about how lawyers can “level up” their tech savviness. We talk about transitioning to the cloud, dropbox versus document management, basic automation, and outsourcing simple tasks to make work and life easier.

In this episode with Rand Fishkin, we talk about Moz, Rand’s book, Lost and Founder, and SparkToro. We go back to the basics about SEO on this podcast, and also discuss how most law firms are bootstrapped and how firms should think about structure services in the age of Uber and Amazon. Lastly, we dive into the difference between having an audience versus retaining attention.

In this episode with Reshma Saujani, founder of Girls Who Code and author of Brave, Not Perfect, we talk about the importance of reframing the messages society delivers to girls and women.

In this episode with Stephanie Everett, we talk about our new book, The Small Firm Roadmap and why we wrote it. This podcast outlines major points from the book including why law practice is broken and how we can create successful, future-oriented small and solo law firms.

In this episode with Larry Lessig, we talk about law and context. Larry shares with us the two phases of his work: intellectual property and its impact on culture, and then his focus on political reform with Change Congress, Mayday PAC, Rootstrikers and his presidential campaign. We dive into Larry’s book, Fidelity and Constraint, and how it can help lawyers think about how the Supreme Court decides cases. Lastly, we ask Larry about his fairy novel style of doing slideshow presentations.

On this week's Lawyerist podcast, Sam Glover talks with Jason Rosoff about how to become a better leader and manager by using radical candor. Jason shares how to care personally and challenge directly to break the barrier between employees, clients, and customers to create real, human relationships and a thriving workplace environment.

In this episode with Neil Tyra, we talk about the difference between being an entrepreneur and being a lawyer, all the things they didn’t teach you in law school, and some of the mistakes Neil made along the way in his own practice that helped him grow. We also talk about real estate planning, the future prospects of that practice area, and Neil’s own podcast, The Law Entrepreneur podcast.

In this episode with criminal defense lawyer Erin Gerstenzang, we talk about how her firm has evolved since the last time she was on the podcast two years ago. Erin fills us in on her vision, what success looks like for scaling, and what is working versus what is not.

In this episode with Haben Girma, we talk about her new book The Deaflind Woman Who Conquered Harvard Law. We also talk about the state of accessibility and what barriers we still need to remove, the theme of “exclusion” in Haben’s book, and how to change the ableist mindset.

In this episode with Matthew Dicks, we talk about storytelling, and why it’s an important skill to learn in business. Matthew shares tips for better storytelling, how to approach storytelling as a lawyer, and how it can help lawyers teach witnesses how to tell better stories on the stand.

In this week’s episode with Amy Morin, we talk about what it means to be mentally strong and the steps it takes to get there. Some key points we cover are finding independence and resilience, practicing optimism, and learning how to think, feel, and behave as someone who is mentally strong.

In this episode with John Ruhlin, we talk about the overall theory of gift giving, including when to give and how much, the ethics of giving, what makes a good gift for your clients, and lastly, what makes a shitty gift.

In this episode with Nicole Morris, we talk about the Ti:GER program, what it is, how it works, and how it helps law students after graduation. Nicole shares the vision that the Ti:GER program is designed to help prepare students for and the unique skills the program gives law students that other lawyers might not have.

In this episode with Stephanie Everett, we talk about a few ways you can create micro-experiences for your clients. We cover retainers, graphics and video, and drafting briefs all as ways you can offer your unique value proposition and personal touch to win with your clients.

In this episode with Megan Zavieh, we check in on The Playbook as well talk about her content marketing strategies, including her own podcast is going. Megan shares advice for lawyers thinking about starting podcasts, and a few tips about what has worked in her marketing plan and what hasn’t.

In this episode with Jan Glassman, we talk about her law firm business model, her flexible service options, and what challenges she has faced growing a law firm focused on social impact and innovation.

In this episode with Rebecca Sandefur, we talk about why people rarely turn to lawyers or courts for assistance with their problems, how to properly educate civilians on obtaining legal help, and what role small and solo firm lawyers play in the solution.

In this episode with Bob Ambrogi, we talk about the state of legal blogging and podcasting in 2019 and whether or not blogging and podcasting can still be influential. Bob also shares advice for new legal bloggers and podcasters.

In this episode with Jason Fried, we talk about what it means to be a calm company, how to think about remote work and accountability, and how less can be more when it comes to productivity.

In this episode with David Colarusso, we talk about Suffolk University Law School’s Legal Innovation and Technology Lab, what it is and what it hopes to achieve, as well as a concept known as “Chesterton’s fence” and how you can better use risk assessment tools in your firm.

In this episode with Chris Voss, we talk about compromise and deadlines, listening and empathy as a martial art, and a few tips and tricks on negation from Chris’s book, Never Split the Difference.

In this episode with Mark Britton, we talk about how he started Avvo, his vision for the company, and how it changed over the years. Mark also shares his thoughts on rating lawyers and how he would advise the next startup hoping to rate lawyers.

In this episode with Allison Shields, we pick up where left off in Episode #22, talking about productivity mindset, delegation, and how better organization sets lawyers up for success.

In this episode with ABA president Robert Carlson, we talk about what it means to lead a large and multifaceted legal organization in a time of technology change and innovation. We also cover the ABA’s new membership dues structure, what it hopes to achieve, and what a much-diminished ABA membership would mean for the practice of law. Lastly, we talk to Bob about some hot-button ethics issues like non-lawyer ownership and advertising regulations. You’ll also get a glimpse of Robert’s plans after his term as ABA president is over.

In this episode with Kim and Kate, we talk about B Corporations, including what they are, what problem Kim and Kate were trying to solve that they couldn’t with a regular corporation, and what they now know about B Corps that they wish they had known when they first started their law firm.

In this episode with Zach Pousman, we talk about the design process and how it relates to law practice in-depth. Zach walks us through Helpfully’s innovation process step-by-step, including how to pinpoint a client or customer’s needs and how to test whether or not your solution meets that need.

In this episode with Ed Walters, we talk about his book "Data Driven Law", and why law firms should care more about data. We also talk with Ed about some of the bad or pointless uses of data, and how to use your data efficiently.

In this episode with Rachel Rodgers, we talk about how she started an alternative law practice, what it means to build a business focused on serving women and women of color, and why she transitioned into full-time coaching. In line with her own podcast Million Dollar Badass, Rachel also shares advice on how to scale a $100,000 business to a $1 million business.

In this episode with Mike Lissner, we talk about the pending PACER lawsuit, monopolies in law, and what the Free Law Project is. We also talk with Mike about why open access to law matters to innovation and access to justice as well as a few ways that courts can help.

In this episode with Lainey Feingold, we talk about online accessibility requirements and what lawyers should know about them. We also talk with Lainey about structured negotiation as an alternative to litigation, and how to get companies to actually talk to you in business law.

In this episode with Alice Armitage, we talk about what today’s landscape looks like when law schools teach technology and innovation, and what role they have in solving the access to justice gap. Alice shares a vision of what “practice-ready” and “think like a lawyer” mean today, and what they could mean in the future.

In this episode with John Israel, we talk about how investing time in showing gratitude to people can wield a long term return in both personal and business relationships. John breaks down what the “Mr. Thank You Project” is, and shares why acknowledging the people around you is so important.

In this episode with Stephen Dillard, we talk about the how, traditionally, judges have mostly been inaccessible to the public and how quite a few judges are now going against the grain and taking residence on Twitter. We also talk about Judge Dillard's thoughts about the role of courts in closing the access to justice gap, and what courts are doing to be more proactive.

In this episode with Cat Moon, we talk about how to achieve basic design competence, some lessons Cat has learned about innovation and design, and what role law schools can or should have in solving problems like access to justice.

In this episode with Ben Balter, we talk about what GitHub is, why GitHub isn’t for lawyers, and some rules for communication and knowledge management that we can all take away from GitHub’s model. During the show, we mentioned Greg Siskind's website. Check it out here. Be sure to read the inspiration for this podcast on rules for communication at GitHub here.

In this week's episode, we talk with Ashley Cox about what you need to do to prepare to hire, how to find the best applicants for your firm, and how to set up a new employee or independent contractor for success. Be sure to download this complementary worksheet on how to uncover your company's core values.

In this episode with Stephanie Everett, we talk about some of the questions small firm lawyers should ask themselves. When you are struggling with your law firm—struggling with money, struggling with time, struggling to focus—it’s helpful to take a step back and ask yourself some hard questions. This episode covers a few of those hard questions, and answers about how you can get back on track.

In this episode with Natalie Worsfold, we talk about her law firm’s approach to law practice, and why more firms aren't following suit. We start by asking Natalie what problem Counter Tax was trying to solve, then explore how they solved it, what their solution does now, and the plans they have to evolve and grow their solution.

In this episode with Jennifer Longtin, we talk about her criminal defense practice, including her business model and client portfolio, why implementing low cost options for clients doesn’t mean you will be less profitable, and how to have reasonable conversations about money with clients.

In this episode with Mike Michalowicz, we talk about some of the main concepts from a few of his books, including the idea of “entrepreneurial poverty” and why most average companies lose.

In this episode with Sherry Walling, we talk about the typical sources of stress and unhappiness for an entrepreneur, and how to be objective about these levels. We also redefine work-life balance and talk about whether or not happiness should be an end goal.

In this episode with Will Hornsby, we talk about whether or not ethics rules are standing in the way of innovation.

In this episode, we talk with deaf-blind civil rights lawyer and accessibility advocate Haben Girma about accessible justice and how designing courts, law firms, and the attorney-client relationship for people with disabilities can increase access to justice for everyone.

In this episode with Greg Crabtree, we talk about the four keys to profitable law firm. This includes how to figure out what a small-firm owner or partner’s salary should be, how to increase productivity in a service business, when to take distributions, and how to think about tax breaks.

In our 200th episode with George Psiharis, we talk about the state of small law, as well as Clio's 2018 Legal Industry Trends Report. Check out our special post here in honor of our 200th podcast episode.

In this episode, we talk with Mary Juetten about what it means to be data-driven, how to collect data efficiently, and what to do with it once you've got it.

In this episode with Michel Falcon, we talk about what a people-first culture looks like, including how to recognize why customers do business with you and how to resolve customer complaints. We talk about how to “own the dinner table” through micro customer experiences, and genuine customer appreciation.

In this episode with Tracey Ivanyshyn, we talk about what makes employees happy, and how happy employees lead to happier clients.

In this episode with Erik Pelton, we talk about his trademark law practice, including some in-depth conversations about his client onboarding and marketing systems and his communication philosophy.

In this episode with Rick Horowitz, we talk about why lawyers are better at knowing the law than communicating the law. Rick shares a few tips and structural ideas for how to become better at legal writing and how to be strategic while doing so.

In this episode with Lee Holcomb, we talk about her career path, her new book Lawyer Lifestyle, and how, with technology, women lawyers can find a voice and position in a challenging and constantly changing legal market.

In this episode, we talk with John Strohmeyer about his time working at The Four Seasons Hotel, and how he is using his experience working there to shape the culture and model of his law firm.

In this episode with Annie Duke, we talk about the cognitive science behind decision making, how poker is similar to the decision-making process in business, and some of the decision-making traps we fall into.

In this episode with powerlifting badass Shannon Montgomery, we talk about the differences between building a business around a brand versus building a brand around your business. We also talk about social media influencing and how to create a niche doing something you love.

In this week’s episode, we talk with Nic Kusmich about how to advertise on Facebook. Nic walks us through his 4-step process for creating successful Facebook ads, and he also talks about how to give value to your clients and customers every step of the way.

In this episode with Nathana Sharma, we talk about what blockchain is, what it does, why it is so interesting, and what it has to do with the legal industry.

In this episode, we talk with Jim Sheils about why family sometimes falls to the wayside as a working professional, and how to balance success at work with success at home. We also talk about a few ideas you can implement in your family and work life to help keep balance between the two. Jim Sheils is dedicated to fixing the epidemic of entrepreneurs/busy working professionals with broken homes, by teaching parents how to reconnect with their spouse and children, and hold that connection forever.

In this week’s episode with Stephanie Everett, we talk about what a mastermind group is and some of the benefits of both joining and creating one. We talk about how to implement a mastermind in your business and how to decide who should be in it.

In this episode with Jordan Harbinger, we talk about how Jordan went from being a pick-up artist to being a thought leader on social dynamics. We also talk with Jordan about networking best practices, including how to approach networking events and maintain those relationships.

In this week's episode, Sam talks with Jordan Furlong about the difference between owning a law firm and working for one, and why that may be the single biggest explanation for why some law firms can't seem to get out of their own way.

In this week’s episode with Amy Morin, we talk about what it means to be mentally strong and the steps it takes to get there. Some key points we cover are finding independence and resilience, practicing optimism, and learning how to think, feel, and behave as someone who is mentally strong.

In this episode of The Lawyerist Podcast, Jeff Glover joins us to talk about substance abuse and addiction—what it is and what treatment looks like. Sam and Jeff move away from the typical black-and-white/AA perspective and talk through some of the sensitivities and stigmas around the subject. They also talk about how lawyers—and anyone else—struggling with abuse and addiction can identify whether they have a problem and get the help they need.

In this episode with Hilarie Bass, we talk about some of issues facing the legal industry in 2018 and how the ABA is responding those issues. We also discuss the ABA’s recent restructuring plan and what the organization could look like in ten years time.

In this episode with Tom Martin, we talk about the chatbot fad, and how we are starting to see chatbots being implemented, and not just as gimmicks. Tom helps us understand when you should use a simple form over a chatbot, and how to make room for users to tell their story with these tools.

In this episode with Ashley Cox, we talk about what onboarding new employees means, why it matters, and what it looks like in a business. If you're interested in hearing more about onboarding and hiring, check out this episode with Ashley from earlier this year: "Podcast #158: Before You Even Think About Hiring Anyone, Listen to This Episode with Ashley Cox."

In this episode, we sat down with Jeff Cohen—most popularly known for his role as Chunk in “The Goonies” (1985)—and talked about some of the successes, road bumps, and stories (like the time he slept in his law office for a whole year!) from his journey as a child actor to owning a successful entertainment law practice.

In this week’s episode, we talk with attorney branding specialist Nicole Abboud about the benefits of tailoring your firm to meet the demands of a growing millennial clientele.

In this episode of The Lawyerist Podcast, Gabriel Cheong talks about billing flat fees in unpredictable cases, like contested divorces. Often seeming impossible to implement in a family law firm, Gabriel shares a few tips on how he makes this client service model function in his firm.

In this episode of The Lawyerist Podcast, Michael Port shares seven steps for mapping out your next oral argument. We talk about how to plan your content, when to make meaningful transitions, and how to make the most out of rewriting and rehearsing. Michael Port is a bestselling author of six books, including Book Yourself Solid and Steal the Show, and co-founder of Heroic Public Speaking.

In this week’s episode with Merlin Mann, we talk about what it means to actually get organized. We discuss the relationship—and conflict—between personal productivity and organizational productivity and how they relate to work-life balance.

David Sparks shares ten ways lawyers can get more from their iPhones in this episode of The Lawyerist Podcast. From security hacks to email and notification optimization, David reveals myriad hidden iPhone features every lawyer can use.

In this episode with Jordan Couch, we talk about how he uses Trello in his law firm. Jordan walks us through what his workflow used to look like without Trello, what it looks like now, and how he balances his workflow using Trello and a host of other tools, like Clio.

In this episode, Brooke Moore gives us a snapshot of her client-centric, virtual law firm. Brooke discusses how she uses automation, the approach she uses to make improvements, and how she measures success with her business model. We also mention a previous podcast episode with Josie Beets, which you listen to here.

In this episode with Karin Conroy, we talk about the key factors in making your website both functional and effective. From SEO, design, and content tips—this podcast covers everything you need to conduct your very own website audit. We also talk about various website and SEO tools, including Moz.com for SEO tracking, gtmetrix.com to monitor and improve your website's page speed, a WordPress Security Plugin called iThemes Security, a responsiveness checker called the Mobile-Friendly Test by Google, webaim.org to check your website's accessibilty, a Hubspot resource page to learn more about Inbound Marketing, Lawyerist's Best Websites page to check out the law firm websites we think are doing it right, and lastly—our Website Design Guide to help kickstart your audit.

In this episode with Natalie Kelly, we discuss some of the roadblocks that are stopping lawyers from addressing challenges in their firms. We also talk about some of the technology solutions that exist, and why some lawyers are hesitant to use those technologies.

In this episode, we're joined by Patrick Palace to talk about how we—as a profession—can help make legal services affordable to all consumers.

In this episode with Stephanie Everett, our Community Director, we talk about the big picture of what we [Lawyerist] are trying to do, how the various pieces like the Scorecard, Insider, and Lab fit in, and what the one-year road map looks like for Lab members.

In this episode, we talk with Lori Gonzalez about how to improve your law firm with the simplest of legal technology tools. We cover Lori's approach to using documentation processes, mailing resources, password managers, and different communication channels to boost productivity and efficiency.

Ryan Holiday joins us this week to talk about the big takeaways for lawyers from the Gawker-Hulk Hogan lawsuit and how lawyers can learn resilience from modern stoicism.

This week Jennifer Gerstenzang joins us to talk about her innovative legal coaching and family advocacy services. Surrounded by stellar criminal defense attorneys as a child, Jennifer has always respected and understood the value of personal freedom and the Constitution's protections. After her time at the San Diego Public Defender's Office, where she worked with people struggling to navigate the criminal justice system, she opened her own boutique criminal defense firm, Gerstenzang Law, in Encinitas, CA.

This week, Megan Zavieh joins us to discuss the byzantine advertising rules imposed on lawyers. Plus, we also talk about her new chatbot and podcast, Lawyers Gone Ethical. Megan is a lawyer for lawyers—she represents California attorneys facing ethics investigations and prosecutions. She also writes, speaks, and now hosts a podcast on legal ethics issues, as well as advises lawyers who want to incorporate into their practice new methods of delivering legal services.

This week, we discuss subscription fees with Kim Bennett, including her process for designing her fee options and responding to clients’ needs. Kimberly is an avid traveler, lover of technology, legal industry disruptor and an attorney who runs K Bennett Law LLC, a boutique virtual general counsel law practice offering on-demand and subscription operations and legal services.

In this episode with Joey Coleman, we talk about what client experience really is and why it’s important—especially during the first 100 days. Joey Coleman helps companies keep their customers. An award-winning speaker, he shares his First 100 Days® methodology for improving customer experience/retention with organizations around the world (e.g., Whirlpool, NASA, and Zappos). His book Never Lose a Customer Again shows how to turn any sale into a lifelong customer.

In this episode with Conor Malloy, we talk about some of the technologies Conor has built into his firm, and how those tools have changed the structure of his law practice. Conor Malloy is a partner at Chi City Legal, a law firm dedicated to serving small and medium sized landlords in Chicago. He merges his knowledge of technology and legal processes in order to reduce friction between his clients and the court system.

In this episode with Paul Spiegelman, we talk about what culture in your law firm means, why it is important, and how to create culture deliberately and intentionally. Paul Spiegelman is the co-founder of the Small Giants Community, a peer-group of purpose-driven business leaders.

In this episode Mitch Jackson joins us to talk about augmented reality, including what it is and how it can be useful in the courtroom. Mitch Jackson is a California personal injury lawyer. He enjoys combining law, social media and technology to disrupt, hack, and improve his clients' companies, causes, and professional relationships.

In this week's episode, we talk with Ashley Cox about what you need to do to prepare to hire, how to find the best applicants for your firm, and how to set up a new employee or independent contractor for success. Ashley Cox is the founder of SproutHR, where she helps hire, train, and lead happy, productive, and profitable teams. After a decade in the corporate world, she kicked off her heels and burst through layers of red tape to venture out and help small businesses and startups with their HR needs.

In this episode Shannon Salter breaks down the technology behind British Columbia’s Online Civil Resolution Tribunal including what it is, its successes and failures, and why designing for the public is different than designing for customers. Shannon Salter is the Chair of the Civil Resolution Tribunal, Canada’s first online tribunal resolving small claims and condominium disputes. She is also an adjunct professor at the UBC Allard School of Law, teaching administrative law and legal ethics and professional regulation.

In this episode, Gyi Tsakalakis and Kelly Street identify two things lawyers should do in 2018 to make a big improvement in their online presence. Gyi Tsakalakis is the Director at AttorneySync, where he helps lawyers earn meaningful attention online because that’s where clients are looking. Kelly Street is the Marketing Director at AttorneySync. She is passionate about all things marketing and small business but is recently focused on content creation and social media advertising.

In this episode, Billie Tarascio explains why intake is the key to her firm's success, and how her firm uses empathy and data to strategically optimize the intake process. Billie Tarascio is the principal attorney at Modern Law, a family law firm in greater Phoenix, and Access Legal, a legal technology company providing do it yourself resources for self-representing family law litigants.

In this episode, we have a conversation with Nicole Bradick, our first three-peat guest on the show, about some of the systemic issues in the legal system. Nicole walks us through how she is using technology and the design process to approach those problems, and what needs to happen in order for justice to be accessible for everyone. Nicole is a former lawyer and the founder and CEO of Theory and Principle, a legal technology product development firm. Whether it is improving the delivery of legal services, the justice system, lawyer efficiency, legal education, or access to justice for all, Theory and Principle works with clients who are moved to innovate and build to create a better system.

In this episode, we're joined by Peter Aprile and Natalie Worsfold to talk about the way they think differently about building Counter Tax. Learn how they use a long view, process, and firm culture to make big bets on the future. Peter Aprile is a tax controversy and litigation lawyer and the founder of Counter Tax Lawyers, a Toronto-based firm that develops innovative strategies for resolving tax disputes. Peter is also the co-host of the podcast Building NewLaw, along with fellow (cult member) Counter lawyer Natalie Worsfold. A somewhat unconventional lawyer, Natalie spends her days turning the firm into the well-oiled machine of the future, usually by optimizing and building technology that eliminates inefficiency. She's the co-architect behind many of Counter's process workflows and their comprehensive knowledge-base, lovingly named Hank.

In this episode Erin Levine explains how her experience as a divorce lawyer led her to build Hello Divorce, a web-based DIY divorce portal that earned Erin a nomination for the ABA's Louis M. Brown Award for Legal Access. Erin Levine is a certified family law specialist, and owner of Oakland’s Levine Family Law Group. In 2016 she launched Hello Divorce, a “modern breakup service” that empowers users to manage the complicated divorce process online with easy to follow, step by step guidance and affordable, fixed fee access to top notch lawyers.

In this episode we're joined by Alan Sugarman to talk about the landmark case that opened up access to law and ultimately resulted in more options for online legal research today. Alan Sugarman founded HyperLaw in 1991 to publish electronic law treatises linked to case law. HyperLaw successfully challenged Westlaw’s copyright claims to the text and citations of court opinions

Dean Cardinale is no lawyer, but he knows a thing or two about taking informed risks. In this episode, we talk with a professional "adventurer" about achieving big goals, and how you can apply the same knowledge to leverage your own business aspirations. Dean is an avid mountain climber, outdoors enthusiast, and adventure lover, the founder of World Wide Trekking, and the President and Founder of Human Outreach Project.

In this week’s episode, we talk with attorney branding specialist, Nicole Abboud, about the benefits of tailoring your firm to meet the demands of a growing millennial clientele. Nicole Abboud is the Founder of Abboud Media - a modern video branding and podcasting agency for lawyers. She is a Millennial speaker, former practicing attorney, and producer and host of two podcasts – Leaders Love Company and The Gen Why Lawyer Podcast. The internet is the best thing that happened to Nicole as she has been able to build a strong personal brand and business using digital platforms like social media and her podcast. Now she assists lawyers in doing the same by helping them tell their brand stories and connect with the right clients using videos and podcasts.

In this episode we speak with the co-author of "Rebooting Justice," Ben Barton, about how making legal technology and innovation a priority in law schools can help shape a market that benefits both lawyers and their potential clients. Professor Ben Barton is also the author of "Glass Half Full: The Decline and Rebirth of the Legal Profession" (Cambridge) and "The Lawyer-Judge Bias in the American Courts" (Cambridge) and a Professor of Law at the University of Tennessee.

In this episode, we talk with deaf-blind civil rights lawyer and accessibility advocate Haben Girma about accessible justice and how designing courts, law firms, and the attorney-client relationship for people with disabilities can increase access to justice for everyone. The first deaf-blind person to graduate from Harvard Law School, Haben Girma is a civil rights lawyer and she advocates for equal opportunities for people with disabilities. President Obama named her a White House Champion of Change, and Forbes recognized her in its 30 Under 30 list. Haben travels the world consulting and public speaking, teaching clients the benefits of fully accessible products and services. She is a talented storyteller who helps people frame difference as an asset.

In this episode, we talk with Laura Genoves and her experiences as one of the first Limited Licensed Legal Technicians in Washington State. We also discuss the differences between a legal technician and a practicing attorney, including everything from education costs to how each can practice. Laura is one of Washington State’s newest form of Legal Professionals, a Limited License Legal Technician and has a solo family law practice in Seattle. Laura is excited to be on the cutting edge of providing affordable legal services to those who otherwise might not seek out legal assistance.

In this podcast, we ask Brad Johnson why financial advisors find it so difficult to build referral networks with lawyers. We also discovered some interesting parallels between financial advising firms and small law firms. Brad Johnson is VP of Advisor Development at Advisors Excel and mentors a small group of the country’s most elite financial advisors, teaching them to maximize their marketing ROI, streamline their client acquisition process, and run their business like a CEO not a salesperson.

In this episode we talk with Nika Kabiri about the ways stress may be sabotaging your clients and getting in the way of your ability to represent them. You’ll also learn how to empathize with your clients the way lawyers who are building truly client-centered law firms must do. Nika Kabiri is a sociologist who conducts research and leverages learnings from political science, economics, psychology, and sociology to understand what people go through as they navigate their legal issues.

In this episode, the "Father of Unbundling," Forrest ("Woody") Mosten explains how unbundled services came to law practice, discusses the future of unbundling and its potential for closing the access-to-justice gap, and lays out some best practices for lawyers who want to offer unbundled services. Forrest (“Woody”) Mosten is internationally recognized as the “Father of Unbundling” for his pioneering work in limited scope representation to provide affordable and understandable legal services to the underserved members of our society. He is in solo private practice as a family lawyer and mediator in Los Angeles in which unbundling, collaborative practice, representing clients in mediation, and other non-litigation conflict prevention activities are the foundation of his work with clients.

In this episode, Pete Vargas explains how lawyers can use speaking engagements to generate new clients and referrals. Plus, Pete outlines a three-part presentation outline (heart, head, and hands) designed to get the audience to take action. Pete Vargas has been educating speakers for over a decade, helping speakers, entrepreneurs, nonprofits, and small business owners land speaking engagements and leverage the stage to grow their businesses. Also, we've got a special offer from Westlaw: a free webinar on cybersecurity for small law firms. If you can attend on Wednesday, November 8th, at 12pm Central, email Carissa.Stimpfel@tr.com to register.

In this episode Christina Scalera explains why Pinterest really is a great place for lawyers to build business, and how to approach it. The gist of it is this: people go to Pinterest to find things, which presents an opportunity to get yourself in front of your potential clients. Learn more on the podcast, but you should also download Christina's Pinterest for Lawyers guide. Christina Scalera is the attorney + millennial behind the Contract Shop for creative entrepreneurs, and Ruckus, which explains how she built her IP practice and become an influencer in the creative community.

In this episode, Melissa Hall argues that lawyers can learn from healthcare, where a primary care doctor diagnoses and treats common health problems and sends patients to specialists as necessary. As with doctors, primary care lawyers could be the primary user interface for law. It's the approach Melissa has taken with her own practice, Smol Law. Melissa Hall is a general practice, "primary care" attorney who helps clients navigate the legal system by solving legal problems, helping clients solve their legal problems, or helping them find someone who can.

In this episode, Jeff Skrysak lists 14 things you can do to improve your SEO profile that don’t cost much money. (They do require a bit of effort, though.) Give each page a good, relevant title (HTML tag). Write good content for each page, and give each a good meta description. If you use Wordpress, install the Yoast SEO plugin. Create a directory structure for your pages that is descriptive and makes sense. Get listed on Google Maps for better local search. Ask your clients to leave a review on your Google listing (need a Google+ account). Match your Google+ account to your website. Create content around topics that are rarely discussed on other websites about your practice area. Create Facebook and LinkedIn pages for your law firm, and update them regularly, including with links back to your website. Write blog posts. Link to other websites. Use photos on every page and post. Do not make your law firm website all about you. Use headings in your pages and posts! Jeff is a former IT professional who practices in estate planning and business law in Oregon. He is both an attorney and legal solutions architect, which means he uses his software engineering skills to automate and improve all aspects of a lawyers's business.

In this episode Joyce Tischler discusses lessons learned from the founding of Animal Legal Defense Fund, which she founded in 1979. Today its annual budget is nearly $13 million and it has over 200,000 members and supporters. Joyce explains how she founded ALDF, what she learned, and gives some tips to anyone interested in starting a legal nonprofit today. As founder of the Animal Legal Defense Fund in 1979, Joyce Tischler has helped create and shape the emerging field of animal law. Joyce was the Animal Legal Defense Fund’s first executive director for twenty-five years, and now serves as the agency's general counsel.

In this episode, Rikke Hansen explains how lawyers should think about career change—including when to leave the profession or start their own firm. She also explains the ways in which lawyers tend to overthink their career paths and self-sabotage, and how to overcome those blockers. Rikke Hansen helps smart professionals in their 30s and 40s change careers or start their own business by sharing her proven framework for figuring out what you really want to do next.

In this episode, Doug Brackmann explains why traditional meditation may not work for innovators, entrepreneurs, and other highly driven individuals. Instead he proposes an alternative meditation style and productivity tools better suited to the "Driven" brain. To find out if you are Driven, take the assessment at HighlyDriven.Life. If you want to learn more, pick up Doug's book, Driven: Understanding and Harnessing the Genetic Gifts Shared by Entrepreneurs, Navy SEALs, Pro Athletes, and Maybe YOU. Dr. Doug Brackmann is a dual Ph.D. in both clinical and organizational psychology. Over the last 30 years he has developed expertise in Driven individuals, roughly 10% of the population. The Driven exhibit a highly competitive and driven nature, are not averse to risk-taking and may struggle with finding balance in their lives.

In this episode, Legal Malpractice Insurance in One Hour for Lawyers author JoAnn Hathaway explains why you need malpractice insurance and how to shop for it. JoAnn L. Hathaway is a practice management advisor for the State Bar of Michigan. She previously worked as a legal liability claims director and risk manager, paralegal, and legal administrator.

On this episode, we discuss the civil right to counsel (sometimes called "civil Gideon") movement with John Pollock. The American Bar Association has endorsed a right to counsel whenever basic needs are threatened, and Pollock leads a national coalition seeking to bring the civil right to counsel to all US jurisdictions. "It's not about winning or losing. It's about not losing everything." John Pollock is a Staff Attorney for the Public Justice Center and the Coordinator of the National Coalition for the Civil Right to Counsel. He works to establish the right to counsel for low-income individuals in civil cases involving basic human needs such as child custody, housing, safety, and public benefits.

In this episode, Alix Devendra explains why lawyers need to learn and apply design thinking in their law practices. Design is just a process for creative problem solving, and lawyers building client-centered law practices need design thinking as well as legal thinking to build successful client-service models. Alix Devendra is a co-founder and design strategist at Start Here HQ, a purpose-driven consultancy that helps lawyers harness the tools of modern entrepreneurship to build more scalable and sustainable law practices.

In this episode, in-house lawyer Elliot Miller and outside litigation counsel Adam Losey discuss the different perspectives they have in their respective roles, the realities of traditional v. alternative billing structures, the importance of trust, and more. Adam Losey represents companies and individuals in high-stakes litigation across the country and advises clients on a variety of information security, privacy, electronic discovery, technology contracting, social media, and internet-related matters. Elliot Miller is General Counsel and Chief Compliance Officer of Wowza Media Systems, a global leader in streaming video software and services.

In this episode, Jess Birken, whose solo-practice website stands out among the top ten law firm website of 2017, explains how she got that website built while keeping costs low. Jess Birken focuses on helping nonprofits solve problems and get back to their mission.

In this episode, Gyi Tsakalakis explains why local marketing matters online (spoiler alert: “[those] earning more than $150,000 per year were more likely to choose an attorney based on an internet search than via a friend”) and how to do it effectively. Gyi Tsakalakis helps lawyers earn meaningful attention online because that's where clients are looking. On Lawyerist and elsewhere, he writes and speaks about legal marketing and technology.

In this episode, we discuss the business of public access to law with one of its pioneers, Tim Stanley, and wonder why it's taking so long for courts and legislatures to get on board. Plus, a little karma.

In this episode we check in with Katie Floyd, co-host of the Mac Power Users podcast, about her experience setting up her solo practice and the tools she uses to run it. Katie Floyd is a Florida estate planning and landlord-tenant lawyer who believes that technology is the great equalizer for the small firm and solo practitioner. She is nationally recognized for helping individuals and small businesses make the most out of their technology and speaks regularly on the use of technology and the practice of law for the American Bar Association and others.

In this episode, we talk to Joshua Browder about how he built his DoNotPay chatbot—which has already helped thousands an is about to grow into 300+ robot lawyers—has made robot lawyers a reality. The BBC has called Joshua Browder's DoNotPay robot lawyer the Robin Hood of the internet. Border himself is one of Forbes' 30 under 30 for 2017.

In this episode, Megan Zavieh explains what it takes to reinvent your law practice when you're feeling stuck, and how TBD Law inspired her and gave her the confidence to reinvent her own practice with a new business model for helping self-represented litigants in ethics cases.

In this podcast, we talk to Carl Malamud about public access to law and how it is threatened. We discuss how lawyers benefit from public access to law and how they can help increase it. https://youtu.be/2tOJdGaMvVw Carl Malamud is an American technologist, author, and public domain advocate, known for his foundation Public.Resource.Org.

In this episode Jordan Furlong explains why law has become a "buyers market" and how lawyers can take advantage of the opportunities presented by that market by becoming client-centered law practices. You can read more in Jordan's book, Law Is a Buyer's Market: Building A Client-First Law Firm, available as a paperback and for Kindle. Jordan Furlong is a leading analyst of the global legal market and forecaster of its future development. He helps law firms and legal organizations understand why the legal services environment is undergoing radical change and how to build sustainable and competitive legal enterprises that can dominate the new market for legal services.

In this episode, Minnesota lawyer Marshall Lichty explains why mentoring is important, how lawyers can find a mentor, and how experienced lawyers can find a mentee. Marshall Lichty is an advisor to Minnesota entrepreneurs, startups, and small businesses. He also loves sharing everything he knows about law practice with students and young lawyers to help them meet their people, find their thing, and love their job. Mentioned in this episode is Contactually and Marshall Lichty's Double Loop.

In this episode we learn more about Daniel Bramzon's aggressive tenant-advocacy non-profit, BASTA, and learn how it has changed evictions in LA by demanding a jury trial in every case. Also, our Deputy Editor, Lisa Needham makes her podcast debut in the intro while we try to figure out what's behind the wave of new legal research platforms.

In this episode Wendy Calvert discusses what it means to have a "crossover" practice as a corporate consultant, real estate lawyer, and realtor. She explains where her clients come from, how she juggles her various roles, and how access to justice can still come into play for middle-class clients. Wendy Calvert is a real estate attorney, business development consultant and realtor in Wisconsin and Illinois.

In this episode, former public defender Brad Clark explains how he started his own firm, powered by a criminal expungement web app that lets him start helping people before they even contact him. He also talked about his access-to-justice efforts, from mobile legal clinics to financial aid for criminal expungements. Brad Clark created Unconvicted to help Kentuckians figure out whether they qualify for an expungement, and Driven Law Group to help those charged with DUIs and traffic offenses learn what options they have. A former public defender, Brad measures his firms success by the number of people he helps, not just by its revenue.

In this episode we talk to Nika Kabiri about how your clients' stress makes it hard for them to make good decisions, and how you can help them work around it. Nika Kabiri is Director of Strategic Insights at Avvo, where she works alongside law and technology experts to make legal solutions more accessible to the public. A sociologist by training, Nika conducts research as well as leverages learnings from political science, economics, psychology, and sociology to understand what people go through as they navigate their legal issues.

In this episode we talk to Scott Bassett, who had a virtual law practice before anyone thought in those terms. We discuss the challenges he had to overcome, like getting insurance, dealing with bona fide office requirements, and what clients think. We also talk about e-briefing—what it is and how a digital brief might differ from the paper briefs (or PDF facsimiles of paper briefs) that lawyers file now. Scott Bassett is a lawyer, professor, musician, and tech enthusiast. He is in his 36th year of practicing law, the last 15 as a virtual lawyer handling Michigan family law appeals while residing in Florida. Episode Notes:

iPad apps. Oral Argument (no longer available), AnyFont.

Word extensions. WordRake, PerfectIt.

Windows apps. Word and OneDrive (Office 365), PCLaw.

Chromebook. Asus Flip.

Fonts. Charter, Cooper Hewitt.

In this episode we talk to Erin Gerstenzang about her solo criminal defense practice and the challenges of going solo, especially for newer lawyers. We also address the importance of tech competence and the role minimalism plays in Erin's personal life and law practice. Erin Gerstenzang is a criminal defense attorney in Atlanta, Georgia. She primarily handles DUI and other drug- and alcohol-related offenses.

In this episode, Douglas Sorocco explains why his law firm built a free public event space next door, and why it wound up being a good investment. Before or after you listen, you should watch this video to see how the space gets used: https://vimeo.com/152494352 Doug is an Oklahoma intellectual property lawyer, focused on biotechnology, life sciences, chemistry, and chemical engineering.

In this episode, Josie Beets explains why military spouses who are lawyers should be able to get a license to practice law without taking the bar exam over and over again. Josie Beets is President of the Military Spouse JD Network (MSJDN), a bar association for military spouses who are lawyers.

In this episode we learn from Ansel Halliburton how technologists have come together in solidarity against data collection and surveillance, and consider what level of paranoia is appropriate (more paranoid than you are now, but probably not as paranoid as you think). We also talk about a promising, open-source document assembly tool, Common Form. Ansel Halliburton is a startup lawyer and intellectual property litigator in San Francisco. He is also involved in advancing technology for the practice of law, free access to the law, and open source software.

In this episode, MothersEsquire founder Michelle Browning Coughlin talks about how being a parent—especially a mom—can make it harder to practice law, and what firms can do do be more parent-friendly, from paid paternity leave and flexible working arrangements to breastfeeding accommodations and playing the HR long-game. Michelle Browning Coughlin is a Kentucky intellectual property lawyer.

In this episode, Curo Legal founder, Chad Burton, explains how (and why) he ditched his computer for an iPad Pro, and then ditched his iPad Pro for his iPhone. And the thing is, you might be able to do it, too. Chad Burton is a former litigator who developed one of the nation’s first “new model” law firms, leveraging cloud-based technology and modern business practices to develop a lean virtual law firm.

Lawyers aren't always willing to lighten up and be themselves in public. In this wide-ranging episode we talk to Ruth Carter, a lawyer who is undeniably herself in public and private, about what it means to be a lawyer who is known to participate in the annual No Pants Subway Ride or don a Starfleet uniform for Comic-Con. Arizona lawyer Ruth Carter is known for her daring antics and outgoing personality. With her pants on (probably?), Ruth focuses on intellectual property, social media law, business formation and contracts, and flash mob law.

In this episode, we're trying something a little different. We asked three TBD Law alumni to tell us their stories of overcoming personal challenges. First you'll hear from Inti Martínez-Alemán about leaving Honduras after dozens of lawyers were murdered, his mother among them. Then you'll hear Megan Zavieh talk about the challenges that come with building a law practice while moving frequently a nd

having children. Finally, Tom Martin talks about recovering from the near-collapse of his firm and a year of family tragedies. Inti Martínez-Alemán has a one-stop-shop law firm for Latinos and Latinas in Minnesota. Megan Zavieh defends lawyers before the California State Bar. Tom Martin created LawDroid, a chat bot that drafts and files California incorporations over Facebook Messenger.

Just when Andrew Haugen was planning to leave law practice for good, an offer came along that made him reconsider. A couple of years later, he has acquired two family law practices. In today's episode he explains why, and talks about the challenges of integrating several law practices into one functioning business. Andrew practice family law in Chaska and Shakopee, MN. Andy's goal is to get his clients to the other side of their issues with a result that creates resolution and allows them to move on.

Mindy Yocum is one year into building a socially conscious law firm. In this episode Mindy explains how she envisions her role as a lawyer, what it's like for a law firm to go through a startup incubator program, and just what she means by socially conscious law firm. Plus, how she hopes to reform the entire legal system from the ground up. Mindy is the founder of Yocum Law Office, a socially conscious law firm where she provided legal education and accessible legal services to individuals and businesses.

"Weed law," it turns out, is neither as exciting nor as boring as you might think. In this episode, Matthew Buck offers a window into the world of weed law, the ethics of advising clients who are committing federal crimes, and how to market a niche practice. Matt works for Corry & Associates, and he has successfully resolved numerous marijuana cases ranging from cultivation to RICO violations, and has assisted in the formation of grows, dispensaries, and MIPs across Colorado, from the Western Slope to Pueblo, County.

In this episode, Sam starts some friendly arguments with Jonathan Tobin. They revisit the question whether lawyers should learn to develop their own software, try to agree on whether the legal industry is really capable of meaningful disruption, wonder whether lawyers can really innovate, and forecast the future of law practice. Jonathan Tobin provides legal advice to creative businesses and professionals using a subscription-based payment plan that has been popular with his clients, as well as through a traditional fee model. He started his firm, Counsel for Creators, in Los Angeles shortly after graduating from UCLA law school. Before he became a lawyer, Jon spent years as a software developer and designer.

In this episode, Dr. Heather Hackman helps us get a new perspective on diversity and the legal profession. She also explains why "doing diversity" doesn't work, and what small firms actually need to do to increase diversity in the legal profession. This may be a challenging podcast for some, but it will reward those who listen with an open mind. Heather has taught, published, and trained on social justice issues since 1992, as a professor at St. Cloud State University in St Cloud, Minnesota, and full-time as a consultant since 2005. Now, she consults nationally on issues of deep diversity, equity, and social justice, especially racism and white privilege, gender oppression, heterosexism and homophobia, and classism.

In this episode, we aren't talking about technology and online marketing, although Greg McEwen knows plenty about both. Instead, we talk with Greg about how he has built a multi-million dollar personal injury firm by taking big risks for big rewards—the "old-fashioned" way. Greg McEwen has focused his career on complex, high stakes personal injury litigation, and he has recovered in excess of $500 million for clients over the last 20 years.

In this episode, Bryan Wilson, the Texas Law Hawk, explains how he got started making outrageous viral videos, name-drops another outrageous, viral video–making Texas lawyer, Adam Reposa, and has some tips for lawyers who want to try making videos of their own. Bryan Wilson, better known as the Texas Law Hawk, opened up his law firm in 2014 and chose the loudest path he could in his ridiculous YouTube videos. His third video went viral and led to several other commercial appearances, including the 2016 Super Bowl commercials for Taco Bell. He plans on doing more commercials as long as they keep making people laugh.

Betsy Stotler and Kelly Hayes Burgeon Legal because they were two lawyer-moms who didn't like the way their firm jobs took up so much of their time. In this episode, they explain how that led them to found an innovative, distributed law firm that balances work, life, and clients. Betsy and Kelly represent health care facilities in collection and Medicaid eligibility matters, including assisting clients to avoid future problems.

In this episode, Drew Amoroso talks about starting a small fitness law firm of his own, Move Legal, after building a fitness practice at a big firm. Drew talks about meeting his clients for a workout before talking business, using Slack to communicate with clients, and the tools he uses to manage a mobile, niche practice. In the introduction, Sam and Aaron somehow crack themselves up talking about niche practices and marketing to tribes. Drew is a lifelong fitness enthusiast and lawyer who built a fitness innovation team at Reed Smith LLP before founding Move Legal to focus on representing fitness companies exclusively.

In this episode, Mary Juetten explains how to use key performance indicators (KPIs) to "start with the end in mind"—to set goals for your law firm and measure your progress (or lack of progress) towards those goals. Make goal-setting and KPIs a part of your planning for 2017 (and keep an eye on the front page for more tools from Mary to help you implement them). Just a heads up: the recording did get a bit choppy. We cleaned it up as best we could, but there are a couple of places where we just had to leave it. Mary Juetten co-founded the Evolve Law community of early legal tech adopters, and wrote Small Law Firm KPIs: How to Measure Your Way to Greater Profits. She also created Traklight business risk management software.

"Just because you're solo/small doesn't mean you have to struggle all the time." In this episode, Joe Bahgat talks about how a shitty revenue month finally got him to start working on his entertainment law firm, Hub City Law Group, with help from How to Manage a Small Law Firm. Sam and Aaron discuss the value of business coaching and what it takes to get lawyers to think strategically about their law firms. Joe Bahgat is a saxophonist-turned-entertainment lawyer. After playing with Grammy award winners like Ray Charles and the Four Tops, Joe went to law school. Now, he represents artists and businesses in New Jersey and Ohio.

In this episode, former public defender Brad Clark explains how he started his own firm, powered by a criminal expungement web app that lets him start helping people before they even contact him. He also talks about his access-to-justice efforts, from mobile legal clinics to financial aid for criminal expungements.

In this episode, Lisa Solomon explains what freelance lawyering is, how to work with a freelance lawyer, and where to find one. She also points out that because you can bill a freelance lawyer's time at more than you pay, a freelance lawyer can generate a profit for your firm. Sam and Aaron lead off with a discussion of the ethics of this practice.

In this episode, Jason Velez explains how he is using IBM's Watson to empower 1Law, the small firm and affiliation of US lawyers he founded. He also explains how he went about building 1Law's technology solutions, which prompts Sam and Aaron to address the question whether lawyers should learn to code.

In this episode, Katrina Leung talks about her "Goldilocks" approach to law practice, which eventually led her to start her own practice, Intuos Law, then move into Clio headquarters for her office space. Through the Courthouse Libraries BC, Katrina also works on access to justice (among other things), including a partnership with Thomson Rivers University Law School and its Designing Legal Expert Systems: Apps for Access to Justice class. Katrina Leung serves businesses in industries like technology, medical, sports, fashion, retail, and entertainment. She also has an unusual office arrangement; Katrina co-works with the practice-management software company, Clio, in its Vancouver, BC, office.

On this week's podcast, Sam and Aaron talk about the Lawyerist podcast joining the Legal Talk Network. Then, Sam talks with Greg Siskind about the evolution of law firm websites and online marketing.

On this week's podcast, Sam and Aaron talk about how going paperless can mean different things to different people, and that's just fine. Then, Sam talks with Noah Waisberg about Artificial Intelligence (AI) and machine learning for lawyers.

On this week's podcast, Sam and Aaron talk about just how to actually measure the access-to-justice gap. Then, Sam talks with Susan Garcia Nofi about using fotonovelas and video games to increase access to justice.

This week, Aaron and Sam discuss talk about the five reasons that your customers are leaving. Then, Sam talks with Patrick Palace of Palace Law about opening a boutique law firm and being president of the Washington State Bar Association.

During this week's podcast, Aaron and Sam talk about the recent decision by the Florida State Bar Association to require that Florida lawyers attend technological competence CLEs. Sam also talks with Gyi Tsakalakis about designing a client-centric lawyer practice.

During this week's podcast, Aaron and Sam discuss why sometimes lawyers should shorten written content, and Sam talks with Katie Floyd, co-host of the Mac Power Users podcast, about setting up her solo practice and tips for Mac and iOS users.

This week, Sam talks with Davis Senseman about her creative approach to small-business law practice.

This week, we're replaying Sam and Aaron's interview with Greg McLawsen. Greg gave a great presentation at Clio Cloud Conference in Chicago, and it inspired us to want to dig back into the tips, tools, and motivations Greg uses for building his firm.

This week, Sam talks with Kristin LaMont, lawyer and adjunct professor, about how to maintain your work-life balance when your firm goes mobile.

This week, Sam talks with Michele DeStefano, law professor and founder of LawWithoutWalls, about how to be a creative problem solver.

During this week's podcast, Sam talks with Shemia Fagan about how she juggles being a litigator, legislator, legal hacker, podcaster, and more.

For this week's podcast, Sam talked with several attendees of the inaugural edition of TBD Law, a first-of-its-kind gathering of innovation-minded lawyers sponsored by Lawyerist and Filament.

In this week's podcast episode, Sam talks with Jamie Sutton, a third-year law student who has already started his own sliding-scale nonprofit law firm.

This week, Sam talks with computer forensics expert Mark Lanterman about the dark web and the latest trends in law firm security breaches.

For this week's Lawyerist podcast, Sam talks with Will Harrelson from Curo Legal about how to overcome resistance when your firm needs to upgrade its technology, systems, or processes.

On this edition of the Lawyerist podcast, Sam talks to Nicolle Schippers about what legal insurance is and how it can help to bridge the access to justice gap.

This week, Sam talks with solo practitioner Randall Ryder about what it is like to go out on your own when you have no safety net.

For this week's podcast, Sam talks with Janine Sickmeyer, CEO and founder of NextChapter, about how she went from being frustrated with her practice management software to building her own.

On this week's podcast, Sam talks with Jamie Whitney about how to make choices about fee-setting when starting a new firm.

This week, Sam talks to Jeena Cho about her new book, The Anxious Lawyer, and how to build a mindful law practice.

In this podcast, Sam chats with Eric Cooperstein, an ethics attorney. They talk about how to approach law practice in a way that avoids ethics trouble.

This week, Sam chats with Paul Floyd, a lawyer who advises solosmall attorneys about business issues, about how an attorney can leave a small firm in a small town and do so on good terms. Aaron and Sam also discussed how everyday things like keycards and paper checks can be far less secure than you think they are.

On this week's podcast, Sam talks with Joshua Lenon, lawyer in residence at Clio, about how to assess legal technology through four lenses: price, user base, the interactivity of the company with the legal field, and responsiveness. Sam also talks about how to properly contextualize news about software security problems when that news is often poorly reported.

On this week’s podcast, Sam talks with Matt Homann, founder of Filament. Filament and Lawyerist are collaborating on TBD Law, a conference/retreat/summit/workshop about the future of law for solosmall firms.

Sam chats with Sam Harden about his solosmall firm and how to balance having a newborn at home with a burgeoning law practice. Sam Harden also explains how he taught himself to code and leveraged Florida's extensive public records law in order to develop My Court Case.

On this podcast, Sam talks with Dean Strang, the attorney who represented Steven Avery in the case that formed the basis for Netflix's Making a Murderer documentary. They discuss how Strang came to represent Avery and how an attorney makes a decision to take a case that will be all-consuming.

Sam and Adam Ziegler talk about the future of law and the challenges it faces through the lens of the Harvard Library Innovation Lab. They also explore the beginnings of Perma.cc—a tool that saves links from rotting—and other products that have also come out of the Harvard Library Innovation Lab.

Sam and Jared Corella discuss the impact of smartphones on our daily lives and why it may be best for you to give it up in favor of being in the moment. (And don't worry, you can give up your smartphone without being considered a luddite.)

Sam and Julie Tolek chat about what it means to be a solo lawyerand how to create a brand experience that doesn't intimidateclients. Julie also tells us about how she manages her client tasksand what it takes to maintain a work-life balance in the legalfield.

As more law firms go paperless, using cloud services for billing, timekeeping, and client files is common. But not all cloud services, especially those that offer free packages, will promise to keep your client data secure. Many of these services even reserve the right to use the data you store with them in marketing materials. David tells us what we should do about this and what we should look out for when subscribing to a new cloud service.

Links:

http://www.forbes.com/sites/schoolboard/2016/03/17/which-top-law-school-will-close-follow-the-money/#7d3edcbf3457

Sam and Andy Mergendahl chat about the ever-increasing prevalance of Internet-enabled devices, otherwise known as the Internet of things, and what impact it will have on your practice and your daily life. The worst part of all this? You may now have to read the Terms of Service that comes with every new software packagae you buy.

Links:http://venturebeat.com/2016/04/07/x-ai-raises-23-million-for-its-ai-personal-assistant-plans-to-launch-this-fall/

https://lawyerist.com/103254/introduction-artificial-intelligence-lawyers/

Sam and Tom Mighell talk about how to keep your information—client data, finance documents, and other records—preserved, orderly, and accessible using a data map. Tom also tells lawyers that even though abundant online storage gives you the ability to keep all of your client and business record data, that doesn’t mean you should.

Links:Meet Another Day

Sofia Lingos talks with Sam about how her firm provides outside counsel services to startups and small businesses, and the challenges of doing so. Lingos and Sam also take a deep dive into the Access-to-Justice incubator program at the Northeastern University School of Law.

Chad Burton discusses how bar associations can help lawyers run their practices—and whether bar associations need to rebrand. Sam and Aaron also go over what practice management apps stood out to them at the ABA TECHSHOW.

Greg McLawsen discusses how he went about building an agile, virtual immigration law practice. Sam and Aaron also discuss Deloitte's unique acquisition of Conduit Law.

David Zvenyach discusses the reasons lawyers should consider learning to code. But first, Carolyn Elefant asks whether lawyers should shed bar association dues as an unnecessary expense?

Jordan Furlong talks about the changes in store for the legal industry over the next 5-15 years, and what those changes mean for lawyers who will be practicing during (and after) them.

Megan Zavieh explains what's at stake in the FBI's quest to force Apple to build a backdoor to the iPhone. But first, a good story about social media and the law.

Let's face it, a lot of legal conferences are pretty bad. You get a lot of presenters reading their slides and panels where one person hogs the microphone. As Matt Homann explains, the needs of conference-goers have changed, which is an opportunity to do better CLE.

Some people who need to use the legal system want to go it alone, and a lot of those people call Mike Vraa’s free tenant hotline. On today’s podcast, some of his best tips for helping people represent themselves. Plus, we chat about our new guide, How to Set Up Your New Windows Computer.

Sarah Glassmeyer is trying to get to the bottom of open access to law, and Ed Walters is trying to build a company based on access to that law. Both share their frustrations and wishes for open access on today's podcast. Plus, lawyers are terrible at client intake. News at 11.

Billie Tarascio started out trying to build a firm that furthers access to justice, and wound up building a pretty innovative law firm with a software backbone that allowed her to deliver legal services at every price point—and it didn't work. You'll find out why in today's podcast, but first, don't forget that clients and customers are looking for very different things.

Gyi Tsakalakis on what local marketing is, why it matters, and how to do it effectively. But first, don't forget that a client and a customer are looking for very different things.

Bob Ambrogi has had his finger on the pulse of legal technology for a long time, and in this episode he talks about the ten trends that defined 2015. Plus, a reluctant preview of the trends that might define 2016.

Adriana Linares trains lawyers to use technology, but she often has to back up and teach basic skills. In this episode, she goes over some of those basic skills and how to master them. The second tip alone is worth the download. Before that, Aaron gushes about Making a Murderer. If you’re watching, too, discuss the show with us in the Lab.

Karin Conroy is back to talk about law firm websites. This is also, you might notice, our last podcast of 2015. Call it the end of Season 1. But don’t worry, we’ll be back in 2016, thanks in large part to your contributions.

On today's podcast, we ask security experts Sharon Nelson and John Simek things like how hard is it, really, to hack into someone's email? And what's the greatest security threat for lawyers? Plus, our favorite posts and podcasts of 2015.

Want to automate your documents? Step one is not shopping for software. Barron Henley talks about how to get started — without purchasing a thing. Before that, we say goodbye to two Dropbox services we loved.

Here's why cost-cutting measures aren't catching on with firms: many clients care more about the size of the discount than the size of the bill. Plus, how do you know whether the money you are spending on online marketing is getting the results it should?

In this episode we skip the introductory banter in order to get straight to the conversation with John Suh, CEO of the legal-industry bogeyman, LegalZoom. Not only would Suh like to change that, he's got a strong argument for why lawyers should learn to love his company.

Why should you care about typography? That’s like asking why you should practice for an oral argument or wear a tie to court. If you aren’t already using Matthew Butterick’s typography guide for lawyers, you’ll snap up a copy after you listen to this podcast.

Crowdfunding Lawsuits

Crowdfunding is all the rage, these days, and now it includes lawsuits. We’ve written about two crowdfunding efforts, LexShares and CrowdJustice, and now crowdfunding has hit the news. In Colorado, a court decided crowdfunders are subject to the same lending laws as payday lenders. And Wired wrote about the use of crowdfunding sites like Indiegogo to raise money to pay legal fees and fines.

So is this good or bad? We weigh in on today’s podcast.

What does an innovative law firm look like? According to Peter Carayiannis, whose firm, Conduit Law, has been twice nominated for an innovative law-firm award, it’s less about technology and more about clients. And you know what, it’s not your fault that you can’t encrypt your email. Stop trying and just use a secure portal.

Law partners Jayne Sykora and Jennifer Santini have great advice on figuring out if you want a partner to start your practice, and how to choose one. Before that, Sam and Aaron discuss the security of If This Then That and Zapier.

Josh Camson reflects on nearly six years of law practice and the column he wrote when he was just starting out: "The Shingle Life." Plus, Sam and Aaron break down Net Promoter Score, the closest you'll get to a magic number for growing your law practice.

As a well-known lawyer and (former) law professor, Alan Dershowitz gives a lot of advice to young lawyers. At one point, he wrote it all down in Letters to a Young Lawyer. The book has been around for a while, but it is still full of good advice for young lawyers — and so is Dershowitz.

Representing low-income clients can present challenges for lawyers who are not used to it, but learning to meet those challenges is a good lesson in basic client service. While we're on the subject, what is the access-to-justice gap everyone is talking about, and can you really build a profitable law practice serving people who fall into that gap?

Brian Tannebaum’s book, The Practice: Brutal Truths About Lawyers and Lawyering, is a collection of tough-love letters to the new generation of lawyers. During our conversation with Brian about his book, we also talked about his criminal defense practice, the importance of a code of ethics, why some lawyers seem to leave ethics behind when they go online, and much more.

The Internet is a powerful tool for research that few people know how to use well. Carole Levitt and Mark Rosch are two of those people. They move through the Internet like ninjas through a moonless night. Before we talk to Carole and Mark, we argue about whether Nikki Black is right that 50% of lawyers will have an Apple Watch in 2 years.

Dennis Kennedy thinks the real promise of technology is taking away the tedious bits of law practice so lawyers can do more of what matters. And do the numbers show that law school crushed all our dreams?

Jodi Ettenberg left for a vacation, and never came back. On today's podcast, she talks about how to do the same (even if you've got a shorter timeline). But first, did Ohio just issue the dumbest ethics opinion ever?

There's so much potential for increasing access to legal information online, but only if knowledgeable lawyers are willing to contribute. Which is a challenge. Any project that requires a critical mass of lawyers to contribute is probably doomed from the outset. But somehow, Casetext seems to be thriving, and in this episode, Casetext VP Pablo Arredondo discusses what it takes to get lawyers to collaborate. But first, why law firms shouldn't serve clients.

Judge Dillard is one of a small group of judges who have an active presence on social media. In this episode, he talks about why he joined Twitter, what he gets out of it, and whether it is a good thing. Plus, Microsoft is releasing practice-management software.

What does a law firm look like without the traditional hierarchy? Sonia Miller Van Oort's firm has a flat governance structure, transparent compensation, and offers alternative-fee arrangements to every client. Plus, why it's silly to let your hardware dictate your law-firm policy.

Shantelle Argyle has a non-profit law firm, something many people talk about but few attempt. Well, the non-profit firm Argyle co-founded doesn't just work, it's flourishing. Find out more on today's podcast after we talk about the ridiculous disconnect between law and science — and by the way, should trials be held virtually?

Agile project management is huge in software development, but lawyers can take advantage of Agile, too. John Grant explains how to adapt Agile for law practice. But first, is the legal market really experiencing "modest job gains"?

Brendan Kenny explains what every lawyer needs to know about e-discovery. But first, how to effectively disconnect your phone when you’re on a vacation.

Nicole Bradick explains what a virtual practice is and how to build one. But first, we talk about a baby who is crazy about a local personal injury lawyer, and the difficulty in combating link rot.

Omar Ha-Redeye is (among other impressive things) co-founder of Fleet Street Law, a law practice incubator focusing on innovation and increasing access to justice. In today's podcast, he talks about how the legal industry is changing and what that means for the future of access to justice. But first, we try to figure out why lawyers let receivables become a problem.

David Lat of _Above the Law_ talks about the similarities and differences between BigLaw and solo and small firms, and talks about changes and opportunities in the legal market. But first, Sam and Aaron talk about the new wine fad: rosé.

Deborah Savadra writes for Lawyerist as well as for her own blog, Legal Office Guru. She specializes in making Microsoft Office do what lawyers need it to do, and in today’s podcast she identifies the five things she thinks lawyers ought to know about Microsoft Office and explains why. But first, Sam and Aaron try to figure out to what lengths lawyers will go to avoid turning in their timesheets.

This episode we're trying something a bit different. One of our favorite interviews to date was Sam's conversation with Ed Walters about law and robots, so this week we are replaying it. If you missed it the first time around, you'll want to tune in now.

In today's show, ABA Law Practice Division chair Bob Young talks about being a plaintiff's lawyer in a defense firm, and explains what the ABA LPD is doing to help lawyers with marketing, management, finances, and technology.

But first, is solo practice a shitty economic proposition for most people?

In today's show, Allison Shields talks about how to be more productive, also the subject of her new book, How to Do More in Less Time.

But first, Sam and Aaron talk about Lee Rosen's advice to block your firm website from your firm computer.

Today Todd Hendrickson talks about how he uses technology to give him an edge against better-funded opponents in his solo med-mal and personal injury practice.

But first, Sam and Aaron explain why a shredding service is better than throwing your clients’ files in the trash.

In today’s podcast, David Colarusso, a lawyer and data scientist for the Massachusetts Committee for Public Counsel Services, talks about what a legal hacker is, how he incorporates hacking into lawyering, and why lawyers should learn to code.

But first, Sam and Aaron try to figure out whether lawyers who bill after working 55 hours in a week are just padding their hours.

According to Ernie Svenson, either you already are paperless or you just haven't committed to it, yet. If you haven't committed, you are just wasting resources maintaining two systems: one for your paper files and and one for your digital clients files.

This week Sam and Aaron also talk about why you should never use hotel Wi-Fi without a VPN.

If you are tired of drinking wine with strangers in conference rooms, you're going to appreciate this podcast. Shannon Hoagland's creative approach to entertaining clients is virtually guaranteed never to bore you.

This week Sam and Aaron also talk about a brand-new guide to increasing your computer security.

Ken White and his partner started his firm with rented desks and unreliable phones and built their firm to around a dozen lawyers today. Meanwhile, he became a champion of free speech by defending bloggers threatened by censorious douchebags. He also reveals the secret of the name Popehat.

Sam & Aaron start out today's show by talking about legal hacking, about which Aaron is a little confused and Sam is pretty interested.

Daniel Gershburg has a real estate and bankruptcy practice in transition, so he is trying to figure out what the future of law practice looks like for solo and small-firm lawyers. As he puts it “I wanted to see who was going to eat my lunch.”

Plus, Aaron and Sam talk about their 2015 ABA TECHSHOW experience.

Note: Sam sounds a little different in the intro because he forgot to plug in his fancy mic. It’s not terrible, but you’ll probably notice. He’s sorry.

Don’t build your marketing plan around the strategies you want to employ. That’s step 4. First, you need to do a little background work to figure out which strategies make sense for your practice. This week, Karin and Sam talk through her 5-step marketing plan.

Plus, Sam and Aaron talk about a BigLaw April Fools prank that was in very poor taste but turns out to be a really good idea.

Bitcoin is seriously cool technology with the potential to transform the financial industry — and any other industry that needs trusted transactions. Marco Santori talks with Aaron about what Bitcoin is, the hurdles to its wider adoption, and why every lawyer should accept legal fees in Bitcoin.

Plus, we also talk about why computers are only as secure as the people who use them, which means the computers in most law firms are not very secure.

During this week’s conversation, Keith Lee talks with Sam about his book, The Marble and the Sculptor and how new lawyers can become good lawyers. Before that, Sam waxes poetic about one of his favorite lawyer-friendly iPhone/iPad/Mac apps, Soulver.

Google is going to start directly penalizing websites that aren't mobile device–friendly. We explain why this is important. Also, in its secret labs Google is learning to tell whether you are lying or not. Just something else to worry about. Then, in this week's interview, Ellie Krug has a lot of interesting things to say about starting a law firm, building a strong reputation, trying cases — and yes, trying cases as a man, then after coming out as a woman.

40% of small law firms don’t have a website, and Casey Flaherty’s Legal Tech Auditwas just the beginning of his quest to reform the way law firms use technology and price their services.

Law school admissions are dropping, but the bar exam is getting harder. Is a smaller bar inevitable? After Sam and Aaron try to figure that out, David Sparks talks about starting a brand-new solo practice, including the Mac tools he is using to make it work.

Entertainment lawyer Ali Grace Marquart recently made Forbes’ 2015 30 Under 30 list for law and policy. She talked about the unusual path she took to owning a successful fashion law boutique, what success means at this point in her career, and how she represents clients all over the world from her office in New York.

Sam and Aaron talk with Jeena Cho about why jerky law students become jerky lawyers, and then Aaron Hall explains why and how he is giving some clients a satisfaction guarantee.

This week Sam and Aaron wonder whether a lawyer could become an Uber driver to market a law practice, on obvious marketing, and Sam talks to Gyi Tsakalakis of AttorneySync about online marketing without the BS.

This week Sam and Aaron discuss the effectiveness of meditation as a way for lawyers to relieve stress, shake our heads at the technological incompetence of LegalTech attendees, and Sam interviews Alison Monahan of the Girls Guide to Law School.

Morning pages, robot lawbreakers, and an interview with Brian Tannebaum, the eminent law blogger who just published The Practice: Brutal Truths About Lawyers and Lawyering.

Plus, Aaron and Sam talk about non-lawyer ownership (and why personal injury lawyers don't like the idea), non-lawyers doing legal work, and learn that every lawyer should be bringing in at least $200,000 because statistics.

In today’s podcast, we talk to Carolyn Elefant about what you can and should do in advance if you are planning to go solo. Then, in our Q&A segment, we talk about whether solos ought to form a business entity or "go naked."

Today’s guest is Paul Floyd, a business lawyer for lawyers — and a very successful one. Paul finally explained law practice valuation so I could understand: the best way to value a law practice is not to value it.

Today's question is from our forum: How do you calculate flat fees when starting out. Aaron and I offer our own suggestions for coming up with flat fees early on in your legal career.

As a well-known lawyer and (former) law professor, Alan Dershowitz gives a lot of advice to young lawyers. At one point, he wrote it all down in Letters to a Young Lawyer. The book has been around for a while, but it is still full of good advice for young lawyers — and so is Dershowitz.

Sam and Aaron introduce the Lawyerist Podcast and our first guest, Alan Dershowitz. You'll also find out how to send us a question to answer during future podcasts.

Subscribe now, either using your favorite podcast app, in iTunes, Stitcher, or find out about new episodes by subscribing to the Lawyerist Insider.