Bringing you the latest and greatest tips from the best and brightest minds in the call center and contact center industry. We discuss topics including hiring, training, sales, productivity, customer experience (CX) and much more.
Brought to you by BravaTrak. Our Sales Leadership System enables contact centres to increase revenue and achieve their sales growth targets. All by measuring and improving the sales leadership capability of your Team Leaders.
This is YOUR show. Send me an email at blairs@bravatrak.com about what you’d like covered, who you’d like to star on the show, and how it can be improved.
Ashok Kumar
Calabrio
NICE
Enclaria Radio
Ozonetel
Hanging with the Hoopers
Randy Saunders
BenchmarkPortal
Travel Chalk Talk
Kaizo
PowerHouse Consulting
Micheal Thomas
Nuance
Francis Pilon
Conga
Mindful
Playvox
Tracy V. Allen
David Wilson
GracieRuth
Conversocial
Stefan Eng
jarv B
Cognitive Search Podcast
Latorri West
InflowCX
Calabrio
Roslyn Ranse
The Automated Millionaire
Wass, Kevin and Mike
Amas Tenumah & Bob Furniss
Marc Bernstein
Bernie Borges, V.P. Global Content Marketing at iQor
Sharpen
Change Agent CTO Podcast
SkillBites
Rita M. Perez
LaMarsh Global
University of Adelaide
WAVE
Uniphore
Jeremy Blake and Bob Morrell
Tethr
John Norcross and Tricia Conyers
Vistio
Dr. Derek Greenfield
Nicereply
None
Mike Garrison
Michael Adeyemi
Convey Services
Natasha Rivera
Eddie M
Amas Tenumah
Aviva Levin
Paolo Fabrizio
Abhijit Joshi
special agents
NobelBiz Studios
Seth Adler
Justin Tippett
None
Kristin Harrison
Georgie King and Pierce Connolly
1000 Calls a Day
Ramon Icasiano
Directive Solutions
Archive
ICEF GmbH
Mae Adela Reiland
Steve Sweeney - The Referral Guy
Erik Pfannmöller
Drama Queen Communication
Stacey Brown Randall
The Elevate Podcast
Jason Langley
Ansafone Contact Centers
EY
Eric Miller | Discussions on E-commerce with Experts and Change Agents
Know Justice Know Peace
Jane Stewart
Naa
Scott Brown
Andrew Jenkins
LiveXchange
Live The Dream Media Podcast Network
The Agile Contact Centre
Kristina Arias & Wallace Myers
Kris Dunn
Craig Muchison
Dani P.
Mission Qualfon
Ada
BluePrint 502
John DiMartino
Elevate Daily
National Land Realty
Andrew Maher - Experience Storyteller
Curtis Lewsey
Jo Troy