Becoming an High Reliability Organization (HRO) is a journey, not a destination and each system is at its own stage. This podcast feed will let you explore different paths to High Reliability through our stories about our team, different work environments and patient safety situations, incredible contributions to workplace culture and, most importantly, leadership commitment. This is the official podcast of Safe and Reliable Healthcare. https://safeandreliablecare.com/
Suzanne Miller is an HRO Expert at Safe & Reliable Healthcare who discusses how her passion for patient safety stemmed from witnessing critical events early on in her career and the most important aspects of patient safety. During this season of the S&R Podcast, we explore stories from founders and people who have made it their life’s passion to bring HRO to healthcare everywhere. Hear about the life changing events that jump started their journey and some of their failures and successes along the way. Special Guest: Suzanne Miller.
Dan Cramer is Safe & Reliable's Chief Technology Officer and one of the first engineers to build LENS who discusses the underappreciated importance of standardization and the power of seeing your voice in action. During this season of the S&R Podcast, we explore stories from founders and people who have made it their life’s passion to bring HRO to healthcare everywhere. Hear about the life changing events that jump started their journey and some of their failures and successes along the way. Special Guest: Dan Cramer.
Maureen Frye is a Senior HRO Expert at Safe & Reliable Healthcare who shares the secrets to a successful HRO including focusing on harms avoided, leadership buy-in and having leaders and teams truly honor and hear each other. During this season of the S&R Podcast, we explore stories from founders and people who have made it their life’s passion to bring HRO to healthcare everywhere. Hear about the life changing events that jump started their journey and some of their failures and successes along the way. Special Guest: Maureen Frye.
What is the cost of caring for others? Samantha Herbert joins us to describe the insidious nature of compassion fatigue especially since so many caregivers tend to neglect their own needs in service of others. During this season of the S&R Podcast, we explore stories from founders and people who have made it their life’s passion to bring HRO to healthcare everywhere. Hear about the life changing events that jump started their journey and some of their failures and successes along the way. Special Guest: Samantha Herbert.
What happens when you feel so burned out you start considering extreme solutions? Dr. Joan Gordon joins us for this mini episode to talk about the dangers of burnout. Please note that sensitive topics are discussed in this episode so take care while listening. During this season of the S&R Podcast, we explore stories from founders and people who have made it their life’s passion to bring HRO to healthcare everywhere. Hear about the life changing events that jump started their journey and some of their failures and successes along the way. Special Guest: Joan Gordon.
Linda Hummel, an HRO Expert at Safe & Reliable who has figured out the recipe for success in improving hospital cultures and amplifying the patient voice. During this season of the S&R Podcast, we explore stories from founders and people who have made it their life’s passion to bring HRO to healthcare everywhere. Hear about the life changing events that jump started their journey and some of their failures and successes along the way. Special Guest: Linda Hummel.
For our Thanksgiving Special, Michael Leonard graciously agreed to share his life-changing COVID experience, which includes 40 days in the ICU, months of physical rehabilitation and the perspective that comes with a near-death experience. Special Guest: Michael Leonard.
Jared Goodey is the Director of Product at Safe & Reliable who discusses his passion for product and how being open and receptive to change helps creates the best outcomes. During this season of the S&R Podcast, we explore stories from founders and people who have made it their life’s passion to bring HRO to healthcare everywhere. Hear about the life changing events that jump started their journey and some of their failures and successes along the way. Special Guest: Jared Goodey.
In these times of uncertainty and fear, we decided to commemorate this Halloween with a special episode where members of the S&R team shares reflections on times they felt scared throughout their career. But in surviving through their fear, they also found courage, resilience and grace. Special Guests: Allan Frankel, Alnoor Jamal, Annemarie Heath, Jean-Ann Wurtz, Mark Brouker, Maureen Frye, Nancy Walsh, and Paul Green.
Jean-Ann Wurtz is Safe & Reliable's Program Trainer. Hear how her personal experiences shaped her into a patient safety champion and what it takes to really be there for someone. During this season of the S&R Podcast, we explore stories from founders and people who have made it their life’s passion to bring HRO to healthcare everywhere. Hear about the life changing events that jump started their journey and some of their failures and successes along the way. Special Guest: Jean-Ann Wurtz.
Don Kennerly is an HRO Expert for Safe & Reliable Healthcare who has made substantial and widespread improvements on patient safety throughout his career. Hear him share his love of data, the 5 Ps of Patient Safety and how he applies high reliability to his every day life. During this season of the S&R Podcast, we explore stories from founders and people who have made it their life’s passion to bring HRO to healthcare everywhere. Hear about the life changing events that jump started their journey and some of their failures and successes along the way. Special Guest: Don Kennerly.
Paul Green is a Senior HRO Expert at Safe & Reliable who shares is colorful and fascinating career where he witnesses some extraordinary and shocking events that occur when healthcare cultures lack professionalism and psychological safety. During this season of the S&R Podcast, we explore stories from founders and people who have made it their life’s passion to bring HRO to healthcare everywhere. Hear about the life changing events that jump started their journey and some of their failures and successes along the way. Special Guest: Paul Green.
Barb Spreadbury, an HRO Expert for Safe & Reliable Healthcare shares the life circumstances that shaped her career and highlights the importance and impact of simply taking the time to think things through. During this season of the S&R Podcast, we explore stories from founders and people who have made it their life’s passion to bring HRO to healthcare everywhere. Hear about the life changing events that jump started their journey and some of their failures and successes along the way. Special Guest: Barb Spreadbury.
Connie Evans, a retired Navy Captain and HRO Expert for Safe & Reliable, shares how her belief in systems and structure from a young age and throughout her military career has made her passionate about making things right when they end up failing. During this season of the S&R Podcast, we explore stories from founders and people who have made it their life’s passion to bring HRO to healthcare everywhere. Hear about the life changing events that jump started their journey and some of their failures and successes along the way. Special Guest: Connie Evans.
Annemarie Heath, an HRO Expert at Safe & Reliable Healthcare, shares how her earlier travels helped her realize some universal truths about culture and High Reliability. During this season of the S&R Podcast, we explore stories from founders and people who have made it their life’s passion to bring HRO to healthcare everywhere. Hear about the life changing events that jump started their journey and some of their failures and successes along the way. Special Guest: Annemarie Heath.
Dr. Michael Leonard, a founding partner of Safe & Reliable Healthcare shares the pivotal moments in his life that allowed him to understand High Reliability on a deep and personal level. During this season of the S&R Podcast, we explore stories from founders and people who have made it their life’s passion to bring HRO to healthcare everywhere. Hear about the life changing events that jump started their journey and some of their failures and successes along the way. Special Guest: Michael Leonard.
Allan Frankel shares his 'origin story' that includes the many experiences that incited his passion for patient safety, high reliability and, of course, LENS. During this season of the S&R Podcast, we explore stories from founders and people who have made it their life’s passion to bring HRO to healthcare everywhere. Hear about the life changing events that jump started their journey and some of their failures and successes along the way. Special Guest: Allan Frankel.