McKinsey on Consumer and Retail: Recent Episodes
McKinsey Retail & Consumer Goods
McKinsey experts discuss the latest trends and the most pressing challenges for leaders in the retail and consumer-goods industries. Hear about the immediate and longer-term moves that matter most for business success. Topics covered include strategy, technology, marketing, operations, and organization.
Which sustainability attributes matter most at the point of sale? Do consumers pay attention to sustainability claims? A new report from McKinsey and NielsenIQ provides answers.
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What does purposeful growth look like in the retail sector? Christiana Shi and Stuart Hogue, former senior leaders at Nike, speak with McKinsey’s Brian Gregg about the company’s formula for serving customers—with a focus on digital transformation and the direct-to-consumer model.
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The department-store veteran explains how retailers can become more consumer-centric, experiential, sustainable, and diverse than they’ve ever been.
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| A survey of 30,000+ consumers and 100+ grocery CEOs reveals the challenges—and opportunities—that grocery retailers face today. Read more >
Listen to the podcast (duration: 25:07) >
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| With inflation persisting, consumer-packaged-goods manufacturers can’t rely on the strategies that got them through the past two years. It’s time for a reset. Read more >
Listen to the podcast (duration: 22:07) >
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| New research reveals which aspects of the employee experience matter most to US frontline retail workers. Retailers must pay attention and act quickly, or risk losing more than half their store staff. Read more >
Listen to the podcast (duration: 25:52) >
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| Ulta Beauty CEO Dave Kimbell and two McKinsey senior partners discuss how to better support Black brands and serve Black consumers. Read more >
Listen to the podcast (duration: 28:32) >
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| The CEOs of two vitamin companies, HUM Nutrition and Vous Vitamin, discuss the biggest trends in consumer health and wellness. Read more >
Listen to the podcast (duration: 22:59) >
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| The latest Consumer Pulse survey shows that people across America are changing their shopping behaviors—and will continue to do so. Companies need to pay close attention. Read more >
Listen to the podcast (duration: 26:40) >
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| Shoppers’ behaviors and expectations have changed dramatically—and continue to evolve. If retailers want to keep their physical stores relevant, here are five things they’ll need to get right. Read more >
Listen to the podcast (duration: 26:10) >
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| Shoppers’ behaviors and expectations have changed dramatically—and continue to evolve. If retailers want to keep their physical stores relevant, here are five things they’ll need to get right. Read more >
Listen to the podcast (duration: 26:10) >
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| The e-commerce boom, widespread concerns about sustainability, and the digitization trend are spurring innovation in packaging. Many consumer products will soon be in packages that are stronger, sustainable, and ‘smart.’ Read more >
Listen to the podcast (duration: 24:00) >
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| The e-commerce boom, widespread concerns about sustainability, and the digitization trend are spurring innovation in packaging. Many consumer products will soon be in packages that are stronger, sustainable, and ‘smart.’ Read more >
Listen to the podcast (duration: 24:00) >
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| Consumers everywhere plan to spend more on products and services that improve their health and wellness. Here’s what that means for companies. Read more >
Listen to the podcast (duration: 23:12) >
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| Consumers everywhere plan to spend more on products and services that improve their health and wellness. Here’s what that means for companies. Read more >
Listen to the podcast (duration: 23:12) >
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| Consumers shopping for high-end jewelry and watches are increasingly favoring brands that act responsibly, value diversity, and have a compelling brand presence both online and offline. Read more >
Listen to the podcast (duration: 27:17) >
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| Consumers shopping for high-end jewelry and watches are increasingly favoring brands that act responsibly, value diversity, and have a compelling brand presence both online and offline. Read more >
Listen to the podcast (duration: 27:17) >
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| How can retailers ensure strong sales this holiday shopping season amid continuing supply-chain problems? Two McKinsey experts share their insights. Read more >
Listen to the podcast (duration: 25:22) >
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| How can retailers ensure strong sales this holiday shopping season amid continuing supply-chain problems? Two McKinsey experts share their insights. Read more >
Listen to the podcast (duration: 25:22) >
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| Mars Wrigley’s president of global emerging markets, Blas Maquivar, discusses consumers’ evolving snacking behaviors, the company’s digital and purpose-driven initiatives, and leadership lessons he’s learned during the pandemic. Read more >
Listen to the podcast (duration: 31:32) >
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| Mars Wrigley’s president of global emerging markets, Blas Maquivar, discusses consumers’ evolving snacking behaviors, the company’s digital and purpose-driven initiatives, and leadership lessons he’s learned during the pandemic. Read more >
Listen to the podcast (duration: 31:32) >
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| Profitability online has been an ongoing challenge for CPG companies. Two McKinsey experts elaborate on the success factors for boosting e-commerce margins and achieving omnichannel excellence. Read more >
Listen to the podcast (duration: 24:40) >
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| Profitability online has been an ongoing challenge for CPG companies. Two McKinsey experts elaborate on the success factors for boosting e-commerce margins and achieving omnichannel excellence. Read more >
Listen to the podcast (duration: 24:40) >
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| Consumer behaviors have changed over the past 18 months, but which ones will stick? Three experts explain how forward-thinking companies anticipate consumers’ needs and win their trust. Read more >
Listen to the podcast (duration: 29:22) >
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| Consumer behaviors have changed over the past 18 months, but which ones will stick? Three experts explain how forward-thinking companies anticipate consumers’ needs and win their trust. Read more >
Listen to the podcast (duration: 29:22) >
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| Consumers and companies alike are becoming more interested in making sustainability-focused choices, but how to do so isn’t always clear. Two McKinsey partners provide research-based insights. Read more >
Listen to the podcast (duration: 25:22) >
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| Consumers and companies alike are becoming more interested in making sustainability-focused choices, but how to do so isn’t always clear. Two McKinsey partners provide research-based insights. Read more >
Listen to the podcast (duration: 25:22) >
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| How can the beauty industry meet the increasing demands for sustainability and inclusivity? And how can digital experimentation and social selling be advanced in a meaningful way? Two McKinsey leaders discuss the future of the beauty industry. Read more >
Listen to the podcast (duration: 21:49) >
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| How can the beauty industry meet the increasing demands for sustainability and inclusivity? And how can digital experimentation and social selling be advanced in a meaningful way? Two McKinsey leaders discuss the future of the beauty industry. Read more >
Listen to the podcast (duration: 21:49) >
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| How do forward-thinking companies create thoughtful guidelines for hybrid work environments, train employees in adaptability and resilience, and proactively reskill their workforces? Hear from “future of work” experts Bryan Hancock and Ashish Kothari. Read more >
Listen to the podcast (duration: 25:22) >
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| How do forward-thinking companies create thoughtful guidelines for hybrid work environments, train employees in adaptability and resilience, and proactively reskill their workforces? Hear from “future of work” experts Bryan Hancock and Ashish Kothari. Read more >
Listen to the podcast (duration: 25:22) >
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| The retailer of the future will harness the power of data, business building, artificial intelligence, and augmented reality, says serial entrepreneur and technology expert John Straw. Read more >
Listen to the podcast (duration: 21:35) >
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| The retailer of the future will harness the power of data, business building, artificial intelligence, and augmented reality, says serial entrepreneur and technology expert John Straw. Read more >
Listen to the podcast (duration: 21:35) >
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| What sets Gen Z apart from other consumer cohorts? How have the attitudes and behaviors of Gen Zers—and other Latin American consumers—changed over the past few months? McKinsey’s Tracy Francis and Fernanda Hoefel share insights from their research and from their work with Latin America’s leading consumer companies. Read more >
Listen to the podcast (duration: 25:42) >
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| What sets Gen Z apart from other consumer cohorts? How have the attitudes and behaviors of Gen Zers—and other Latin American consumers—changed over the past few months? McKinsey’s Tracy Francis and Fernanda Hoefel share insights from their research and from their work with Latin America’s leading consumer companies. Read more >
Listen to the podcast (duration: 25:42) >
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| This holiday season, the customer is up for grabs. Here’s what retailers need to know and how they can plan ahead. McKinsey experts Tamara Charm and Brian Ruwadi share highlights from McKinsey’s latest holiday shopping report, for which they surveyed more than 3,500 consumers in five countries. Read more >
Listen to the podcast (duration: 24:33) >
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| This holiday season, the customer is up for grabs. Here’s what retailers need to know and how they can plan ahead. McKinsey experts Tamara Charm and Brian Ruwadi share highlights from McKinsey’s latest holiday shopping report, for which they surveyed more than 3,500 consumers in five countries. Read more >
Listen to the podcast (duration: 24:33) >
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| What will the future of dining out look like? Two McKinsey experts discuss the near-term outlook for restaurants, examples of restaurant innovation and agility, and “unbundling” the restaurant experience. Read more >
Listen to the podcast (duration: 28:57) >
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| What will the future of dining out look like? Two McKinsey experts discuss the near-term outlook for restaurants, examples of restaurant innovation and agility, and “unbundling” the restaurant experience. Read more >
Listen to the podcast (duration: 28:57) >
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| In this podcast episode, McKinsey partners discuss how the US retail landscape has changed and the key strategic moves for companies in a postpandemic world. Read more >
Listen to the podcast (duration: 24:59) >
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| In this podcast episode, McKinsey partners discuss how the US retail landscape has changed and the key strategic moves for companies in a postpandemic world. Read more >
Listen to the podcast (duration: 24:59) >
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| In this podcast, two McKinsey partners talk about the insights from their latest US research on how the newest consumer generations—Gen Z and millennials—are upturning retailers’ expectations. Listen in to learn how—and what to do about it. Read more >
Listen to the podcast (duration: 30:34) >
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| In this podcast, two McKinsey partners talk about the insights from their latest US research on how the newest consumer generations—Gen Z and millennials—are upturning retailers’ expectations. Listen in to learn how—and what to do about it. Read more >
Listen to the podcast (duration: 30:34) >
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| In this podcast, two China-based McKinsey partners impart advice on how companies can succeed in China’s fast-recovering consumer market. Read more >
Listen to the podcast (duration: 28:02) >
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| In this podcast, two China-based McKinsey partners impart advice on how companies can succeed in China’s fast-recovering consumer market. Read more >
Listen to the podcast (duration: 28:02) >
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| In this episode of the McKinsey on Consumer and Retail podcast, three senior partners discuss the changes that will fuel the next generation of growth for consumer-packaged-goods companies. Read more >
Listen to the podcast (duration: 23:01) >
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| In this episode of the McKinsey on Consumer and Retail podcast, three senior partners discuss the changes that will fuel the next generation of growth for consumer-packaged-goods companies. Read more >
Listen to the podcast (duration: 23:01) >
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| The head of McKinsey’s Global Retail and Consumer Goods practices discusses the impact of COVID-19 on the industry, and the strategic priorities for business leaders. Read more >
Listen to the podcast (duration: 25:06) >
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| The head of McKinsey’s Global Retail and Consumer Goods practices discusses the impact of COVID-19 on the industry, and the strategic priorities for business leaders. Read more >
Listen to the podcast (duration: 25:06) >
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