The Business Transformation Podcast: Recent Episodes
Heath Gascoigne
Welcome to The Business Transformation podcast! This show is for Business Transformators - part-strategist, part-designer, part-collaborator and part-negotiator, who has moved beyond just design, and includes oversight of implementation, stakeholder management, coordination and negotiation).
If you’ve a business owner, business consultant or entrepreneur, and worked on strategy development or strategy implementation and ensured that they’re aligned with the businesses’ design and technology — then you’re probably a business Transformator!
Learn from Heath Gascoigne, author of the best selling book The Business Transformation Playbook, creator of HOBA® (House of Business Architecture®) Business Transformation Framework and founder of HOBA TECH.
In each episode, Heath shares his biggest secrets and “a-ha moments” and business transformation secrets with complete transparency.
Heath will be talking to industry experts and professionals to also share their stories, strategies and insights to help you start, turnaround or grow your business transformation.
In this episode of the Business Transformation Podcast, host Heath Gascoigne—Founder & CEO of HOBA Tech, creator of the HOBA® framework, and author of The Business Transformation Playbook—sits down with Jarrett Bunnin, a U.S. government transformation leader working at the intersection of digital innovation, policy, and ethical AI.
What we cover
- The difference between real transformation and "tech theatre," and why over-complication kills outcomes.
- How to escape pilot purgatory and build systems that actually scale in government.
- Governance, adoption, and the critical role of middle management in change that sticks.
- Using a framework of frameworks—choosing only what accelerates value for your context.
- Where agentic AI helps (and where human judgment still matters).
Quotable
- "The biggest risk in government transformation isn't AI — it's inaction. Pilot purgatory is the new bureaucracy." — Heath
- "You can't regulate trust, but you can design for it." — Jarrett
Listen on: Apple Podcasts, Spotify, YouTube & more. Host: Heath Gascoigne | HOBA Tech® Guest: Jarrett Bunnin
Call to action (free resource) Before you roll out your next AI initiative, benchmark where you are. Grab our free AI Transformation Readiness Scorecard on the HOBA Tech website (www.hoba.tech)—get your score, gaps, and an action plan in minutes. It's a perfect companion to this episode and will drop you into our resource funnel for ongoing tips, templates, and live Q&A invites.
#BusinessTransformation #AIinGovernment #EthicalAI #GovTech #GovernmentInnovation #ChangeThatSticks #HOBATech #Podcast 🎙️🤖⚖️📈
🚨 Culture eats strategy for breakfast — but who’s feeding culture in your organisation?
In this episode of the Business Transformation Podcast, host Heath Gascoigne sits down with Larry Mendelberg—boardroom strategist, C-suite whisperer, and transformation consultant with 30+ years experience helping leadership teams drive sustainable change.
This episode is for anyone who's ever faced executive resistance, change fatigue, or stakeholder inertia while trying to transform an organisation that says the right things—but does the wrong ones.
Larry breaks down the psychology of leadership teams, the trap of top-down transformation, and the frameworks he uses to unblock decisions, align values, and create traction at the very top.
🔍 What You’ll Learn in This Episode:
⏱️ Chapters & Timestamps:
00:00 – Intro: Meet Larry Mendelberg 02:46 – Why strategy fails when culture is misaligned 06:20 – Executive misalignment: What it is and how to fix it 10:45 – “That’s not my job” – Breaking down silo mentality 14:30 – How to identify the real root cause of resistance 20:22 – Strategic facilitation at the board level 25:40 – Trust, transparency, and how to rebuild them fast 31:10 – Redesigning incentives to support transformation 35:05 – The difference between agreement vs. alignment 42:30 – What most orgs get wrong about the transformation journey 46:10 – Larry’s closing advice to leaders driving change
🧠 Big Ideas from This Episode:
Culture doesn’t start at the middle—it starts at the top
Most resistance is misdiagnosed (and mishandled)
Executive teams think they’re aligned, but their behaviours tell another story
You can’t “project manage” your way out of a leadership vacuum
Facilitation isn’t fluff—it’s strategy execution
🎧 Want more from Larry Mendelberg? 🔗 Website: https://www.larrymendelberg.com
📘 Book: [Insert book name if applicable] 🔗 LinkedIn: https://www.linkedin.com/in/larrymendelberg
📌 Also Mentioned: 🎯 HOBA® Business Transformation Framework → https://hoba.tech/what-is-hoba/hoba-and-agile/ 📈 Take the AI Readiness Scorecard → https://hoba.tech/scorecards/ai-transformation-readiness/ 🎓 Upcoming Webinar: AI for Business Transformation Professionals → https://hoba.tech/webinars/ai-for-transformation-professionals-webinar-apply-ai-with-hoba-framework/
🔥 Like this episode? 👍 Like 💬 Comment your thoughts 🔔 Subscribe to never miss an episode
#BusinessTransformation #LarryMendelberg #OrganizationalCulture #CulturalAlignment #ChangeLeadership #CLevelTransformation #TransformationStrategy #LeadershipDevelopment #ExecutiveFacilitation #HOBATech #AITransformation 🚀🎙️💼
🔎 In this episode of The Business Transformation Podcast, we go deep into the realities of transforming businesses in Mexico and Latin America with the team from Innorendering, HOBA Tech’s certified partner in the region.
🎯 What you’ll learn:
- Why most “digital transformations” fail without a strategic business architecture
- How to adapt your transformation to Mexican cultural and regulatory contexts
- Real success stories from logistics and fintech companies
- How global trade tensions are accelerating transformation opportunities in Mexico
- The future of AI, nearshoring, and ESG through a Latin American lens
👥 Featuring: Ruben Bravo | Marco Virueta | Jorge Uriega | Alicia Rodríguez
📌 Chapters:
0:00 – Intro: Why Mexico is at an inflection point 2:34 – What is Innorendering? 5:12 – Transformation beyond technology: What’s missing 8:47 – Case study: Logistics company redesign 12:30 – HOBA Tech in Latin America 15:55 – Cultural & regulatory realities in Mexico 20:00 – The government’s nearshoring response 24:12 – AI & automation: Use it wisely 27:30 – Final message to business leaders 30:10 – Be architects, not firefighters
🎧 Available on Spotify, Apple, and wherever you listen to podcasts.💬 Comment below with your thoughts or transformation questions!📥 Download our AI Readiness Scorecard: hoba.tech/scorecards
#BusinessTransformation #Mexico #HOBAtech #DigitalStrategy #Nearshoring #AI #ArchitectureNotIT #Innorendering #LatinAmericaTransformation #Podcast 🎙️
✨ Ready to stop your transformation from becoming another statistic? In this lively episode, host Heath Gascoigne sits down with global Lean thinker and Shingo Award-winning author Mark Graban for a no-BS conversation about why most business transformations flop—and what you can do differently! 💥
Mark shares over 20 years of insights from the trenches of Lean, healthcare, and operational excellence across the US, UK, and beyond. Together, we unpack:
- The real reasons 70% of transformations fail (hint: it’s not just tech!) 💡
- Why swapping systems ≠ transformation 🖥️➡️🖥️
- How “psychological safety” is the #1 lever for real change 🧠🛡️
- The danger of “change management theater” 🎭
- Why leaders must move from “doing” to “facilitating” 🙌
- How to actually create buy-in (not just “make people feel involved”) 🤝
- The step most sponsors want to skip (and why it dooms projects) ⏩💥
- Mark’s personal lessons: what he wishes he knew 20 years ago 📚
Whether you’re leading digital, cultural, or operational change—or you want to avoid the classic traps—this episode is packed with real-world lessons, frameworks, and actionable takeaways.
🆕 BONUS: Is your organization ready for the AI revolution? Take our brand new, FREE AI Transformation Readiness Scorecard and get your custom report in minutes: 👉 https://hoba.tech/scorecards/ai-transformation-readiness/ 🚦
Chapters & Timestamps (Click to jump!)
- 00:00 – Welcome & Guest Intro 👋
- 03:16 – Why “Transformation” Fails: The Truth Behind the Stats 📉
- 09:00 – Tech Upgrades vs. Real Change 🖥️🔄
- 12:28 – Psychological Safety: The Missing Link 🧠🛡️
- 17:29 – Silos, Culture & Breaking Down Barriers 🧱
- 22:09 – The Consultant’s Real Role: Frameworks, Not Formulas 🛠️
- 26:07 – Why Jumping to Solutions Kills Projects 🏃♂️💥
- 32:25 – When Sponsors Want to Skip Steps ⏩😬
- 39:22 – Buy-In vs. Change Theater 🎭
- 45:15 – Champions, Ownership & Real Participation 🏆
- 50:49 – Vision, Assumptions & Lessons Learned 🕵️♂️
- 58:27 – What Mark Would Do Differently: Top 2 Lessons 🔑
- 1:02:19 – Modeling, Encouraging & Rewarding the Right Behaviors 🌱
- 1:04:36 – Wrap Up, Resources & Your AI Readiness Scorecard! 🏁
Listen Now: 🎧 Spotify | Apple Podcasts | YouTube (Add links when published)
🔥 Key Takeaways * Most change fails at the people layer—not the tech, not the process 👥 * Psychological safety is the secret sauce for innovation & transformation 🧠✨ * Don’t “hit people with the book”—co-create solutions & build real engagement 📘🤝 * Why “change champions” and cross-functional teams are your best asset 🏆 * Mark’s must-read: The Four Stages of Psychological Safety by Timothy R. Clark 📖
👉 Ready for AI? 🚦 Find out if your org is ready for AI transformation in 5 minutes: https://hoba.tech/scorecards/ai-transformation-readiness/ Get your custom AI readiness report—FREE.
Connect with Mark Graban 🌐 MarkGraban.com 🔗 LinkedIn 🎙️ Lean Blog Interviews Podcast 📚 Books: Lean Hospitals, The Mistakes That Make Us, Healthcare Kaizen, Practicing Lean
Spread the Word! #BusinessTransformation #LeanThinking #PsychologicalSafety #OrganizationalChange #ChangeLeadership #DigitalTransformation #ContinuousImprovement #ChangeManagement #HealthcareTransformation #AIReadiness #TransformationPodcast #HobaTech
🌟 Enjoyed the show? Subscribe, leave a review, and share with your team! And don’t forget your free AI Readiness Scorecard: https://hoba.tech/scorecards/ai-transformation-readiness/ 🚦
🎙️ Business Transformation Podcast – Episode #43 People Science Over Process: The No-Nonsense Truth About Change Management with Ron Leeman
🔔 Don’t forget to Like, Subscribe, and Hit the Bell so you never miss an episode!
👇 LISTEN TO THIS if you’re in change, transformation, or leadership! 👇
In this no-BS, high-value episode, Heath Gascoigne sits down with Ron Leeman — the legendary change manager with 40+ years of global experience — to unpack the myths, truths, and overlooked realities of driving transformation that sticks.
From the fallacy of the “70% failure rate” to why “people science” is the future of change, this conversation is jam-packed with war stories, practical wisdom, and takeaways every transformation leader needs to hear.
🧠 What You’ll Learn in This Episode: 00:00 - Intro: Who is Ron Leeman? 03:00 - Surviving Ponzi schemes, transformation war stories, and global experience 10:00 - Why industry-specific experience in change is overrated 18:00 - The rise of AI in change management – and the risks of blind adoption 23:00 - People Science vs. People Side: The evolution of change thinking 31:00 - Sponsors, vision, and why your business case is NOT a one-off document 42:00 - Measuring success: Ron’s take on balanced business scorecards 50:00 - Transformation vs. Change – are we just relabeling? 58:00 - Final advice: What Ron would do differently (so you don’t have to)
💡 Whether you’re a consultant, change lead, C-suite exec, or just getting started, this is your shortcut to decades of lived experience.
📣 About Ron Leeman: Ron is an award-winning global change expert, speaker, trainer, and founder of The Highway of Change. Based in Thailand, he’s delivered change programs across Europe, Asia, and the US in over 25 industries — from government and pharmaceuticals to construction and banking.
🌐 Connect with Ron: 🔗 LinkedIn: https://www.linkedin.com/in/ronleeman/ 📚 Website: https://www.thehighwayofchange.com
🎧 Listen to the full podcast on: Apple Podcasts | Spotify | Google Podcasts | Amazon Music
🔥 Let’s connect! 🔗 Follow HOBA TECH: https://www.linkedin.com/company/hoba-tech 🌍 Visit: https://www.hoba.tech 📩 Join the waitlist for our AI for Business Transformation Consultants course: https://www.hoba.tech/ai-for-consultants
#ChangeManagement #BusinessTransformation #PeopleScience #RonLeeman #HOBATech #DigitalTransformation #TransformationLeadership #OrganizationalChange #AIinChange #ChangeLeadership #TransformationPodcast #ChangeConsulting #LeadershipTips #CulturalChange #FutureOfWork #ConsultingInsights
What happens when leadership stops following the rules—and starts rewriting them?
In this bold and insightful episode of the Business Transformation Podcast, host Heath Gascoigne sits down with Brian Gorman — a transformation veteran with over 50 years of experience and the self-described Maverick Coach.
Together, they explore what it really means to lead transformation in today’s world. Forget top-down command and control. Brian champions a people-first, emotionally intelligent, story-driven approach rooted in neuroscience, culture, and connection.
🎧 In this episode, you’ll learn:
- Why emotional intelligence is now mission-critical for effective leadership
- What Maverick leaders do differently—and why they’re thriving in disruption
- How to replace outdated hierarchies with network-based organizations
- The role of storytelling and “a story from the future” in driving commitment
- Why culture lives in muscle memory (and how to change it with coaching)
- How the Hero’s Journey helps leaders and organizations navigate transformation
- The lessons from Brian’s 50-year journey through Fortune 500 transformations and personal coaching alike
🔥 Whether you're a transformation consultant, team leader, C-suite executive, or simply someone who wants to lead with courage—this is the episode for you.
🎙️ About Our Guest: Brian Gorman is a transformational coach, speaker, and author with over five decades of leadership experience. Known as “The Maverick Coach,” Brian helps bold leaders redefine what's possible in organizational change. He's the founder of TransformingLives.coach and the author of The Hero and the Sherpa, his take on the Hero’s Journey for leaders.
🌐 More from HOBA TECH: 👉 www.hoba.tech/podcast 📘 Download our 6x international bestseller The Business Transformation Playbook 🎓 Become a certified HOBA® Business Transformation Architect 📩 Join our email list for more episodes, tools & frameworks
📌 Connect with Brian Gorman: 🔗 LinkedIn: https://www.linkedin.com/in/briangorman07030 🌍 Website: https://www.transforminglives.coach
🎧 Available on: Apple Podcasts | Spotify | Google Podcasts | Amazon Music | Stitcher | iHeartRadio | and everywhere you get your podcasts.
What happens when analog wisdom meets the chaos of digital transformation?
In this deep-dive conversation, Heath Gascoigne sits down with business cartographer and author Jim Landgraf to explore how organizations can cut through the noise and build lasting transformation — by slowing down, aligning their architecture to value, and learning to listen.
🔥 Topics covered:
- Why business architecture isn’t just another framework — it’s a practice
- The difference between “noise” and “signal” in transformation
- The liminal layer: creating space for constructive tension
- The illusion of efficiency and the myths of automation
- The role of fractional business architects
- How to use maturity models the right way
- Why your operating model may be your biggest barrier to omnichannel success
Jim shares insights from his new book, "Slow is Fast: Analog Wisdom in a Digital Storm", and why transformation success comes from getting the basics right, not overengineering with frameworks or tech.
💡 “We’re the caretakers of the guest house — the place where business and strategy finally meet on neutral ground.”
📘 Get Jim’s book: https://www.amazon.co.uk/Slow-Fast-Analog-Wisdom-Digital-ebook/dp/B0F4BBV2DY
🎧 Listen, like, and subscribe for more transformation insights.
#BusinessArchitecture #DigitalTransformation #ChangeManagement #HOBAtech #TransformationPodcast
In this episode of the Business Transformation Podcast, host Heath Gascoigne sits down with Kameel Gaines, Founder & CEO of Rig on Wheels, to break down the real challenges and opportunities shaping the future of trucking—no fluff, just straight value.
With over 15 years in trucking and logistics recruitment, Kameel brings 🔥 insight into: ✅ How trucking is evolving—with better margins and smarter regulation ✅ The overlooked secret to driver retention: culture & fit ✅ Why diversity in the boardroom matters more than ever ✅ The tech gap in trucking vs. logistics—and how to close it ✅ Kameel’s powerful 4-step recruitment process ✅ What she’d do differently if she had to start all over again
We also get a preview of her upcoming talk at Manifest 2025 in Las Vegas, where she’ll share her vision for a more innovative, inclusive, and future-proof industry.
🛠️ Whether you're in logistics, HR, leadership or business transformation, this episode is a masterclass in recruiting, retaining, and rethinking the future of trucking.
🎧 Listen now and learn why trucking is not just part of the supply chain—it is the supply chain.
#Trucking #Logistics #SupplyChain #Recruitment #Diversity #Automation #BusinessTransformation #Podcast #CX #Retention
In Episode 39 of The Business Transformation Podcast, Heath Gascoigne sits down with Mateus Quelhas—renowned professor, transformation expert, and innovation strategist—who has helped over 150+ companies across 6–7 countries succeed in their transformation journeys.
🔥 In this powerful episode, Mateus breaks down: ✅ What real business transformation is (and isn’t) ✅ The 6 key types of transformation every leader must understand ✅ Why middle management is the real blocker—not the C-suite or front lines ✅ The danger of chasing silver bullets in transformation ✅ His flexible 4-step approach to driving sustainable change ✅ How culture, geography, and headquarters can make or break success
💥 Whether you’re a transformation leader, change agent, or consultant—this is a must-watch masterclass in what it really takes to succeed.
🔔 Don’t forget to LIKE, SUBSCRIBE, and TURN ON NOTIFICATIONS for more expert conversations from The Business Transformation Podcast.
📢 Watch now and transform how you lead change.
👇 Comment below with your biggest takeaway or question for Mateus!
#BusinessTransformation #DigitalTransformation #ChangeManagement #AgileLeadership #OrganizationalChange #TransformationStrategy #Leadership #Podcast #HeathGascoigne #MateusQuelhas #Innovation #HOBAtech #BusinessGrowth #CulturalChange
🎙️ Business Transformation Podcast: Mastering Customer Experience with Jason McLaurin 🎙️
In this powerful and insightful episode, host Heath Gascoigne sits down with customer experience legend Jason McLaurin, who brings over 30 years of CX expertise, including 25 years as VP of Customer Experience at Cisco. 🌍 Together, they uncover what makes for exceptional customer experience and how to make it a true competitive advantage. 💡
🔥 What You’ll Learn in This Episode: ✅ Why customer experience is the foundation of business success ✅ The cause-and-effect relationship between leading and lagging indicators ✅ 3 often-overlooked CX pillars that most businesses miss: Culture, Tools, and Customer Focus 🎯 ✅ How execution, not just strategy, can set you apart from competitors 🏁 ✅ The secret to balancing speed without sacrificing quality (avoiding technical debt) ⚡ ✅ Jason’s 6-step formula for creating internal CX excellence
💡 Jason’s 3 Key Takeaways from His CX Journey: With 30+ years of experience under his belt, Jason reflects on what he would do differently if he could go back and shares lessons that leaders in business transformation can’t afford to miss. 🚀
This episode is packed with actionable strategies for CX professionals, C-suite leaders, business architects, and anyone in business transformation. Whether you’re planning a transformation or in the middle of one, Jason’s insights will help you turn customer experience into a competitive weapon. 🔥
🎧 Listen, Subscribe & Share: 🌐 Website: https://hoba.tech/ 🎙 Spotify: https://spoti.fi/3aCMjAA 🍏 Apple Podcasts: https://apple.co/3aLaPzB
Don’t miss this engaging conversation with one of the most seasoned and respected names in customer experience. 💬 Let us know your biggest CX takeaway in the comments!
#CustomerExperience #BusinessTransformation #CXLeadership #ExecutionMatters #DigitalTransformation #Leadership #HOBA #CustomerSuccess
🚀 Transform your leadership and drive sustainable change! In this episode of The Business Transformation Podcast, Heath Gascoigne sits down with the inspiring Hardeep Kaur to explore the keys to holistic and sustainable business transformation. 🌟 📌
What You’ll Learn:
✅ The three critical pillars of successful transformation: Alignment, Leadership, and Governance
✅ The difference between visionary and strategic thinking
✅ How to use emotional intelligence to lead through change effectively
✅ The concept of thermostat vs. thermometer leadership
✅ Hardeep’s key lessons learned and what she’d do differently
💡 Whether you’re a leader, consultant, or change-maker, this episode is packed with actionable insights to help you elevate your transformation game. Don’t miss this engaging and thought-provoking conversation! 📅 Watch now and subscribe to stay updated on the latest episodes! #BusinessTransformation #Leadership #EmotionalIntelligence #VisionaryThinking #TransformationLeadership #Podcast 🎙️
In this episode of the Business Transformation Podcast, host Heath Gascoigne sits down with Tony Lockwood, a global transformation strategist and author of the "Transformation Leader's Book of Knowledge" (TLBOK). 🌍📘 Tony brings his vast experience in enterprise transformations to the table, discussing what it takes to navigate and lead successful change initiatives in today’s fast-paced environment.
Tony shares deep insights on the critical elements that drive transformation success, from the importance of a clear vision 🎯 and adaptable business models 🔄 to the necessity of maintaining an organization-wide perspective. 🌐🚀 The conversation also explores common industry pitfalls 🚧, the role of agility in transformation 🏃♂️, and why many initiatives fail due to being "set up to fail" from the start.
Whether you’re a seasoned transformation leader or just starting your journey in change management, this episode is packed with actionable strategies and wisdom that can help you drive effective transformation in your organization. 💼💡 Tune in and learn from one of the industry’s most respected voices. 🎧✨
Key Takeaways:
- The importance of a holistic approach to business transformation 🧩
- Why agility is crucial for adapting to ongoing changes ⚡
- How to avoid common pitfalls that lead to failed transformations ❌
- Practical strategies for successful change implementation 🛠️
Don’t miss this insightful conversation that could redefine your approach to transformation! 🌟🔄
#BusinessTransformation #Leadership #ChangeManagement #Strategy #Podcast #Agile #Transformation #Innovation #Growth
Join us for an insightful conversation with Antoinette Bostic, a business transformation leader with over 25 years of experience in operating model redesign and process improvement. In this episode, we explore the critical elements of embedding sustainable transformation into your organization’s core.
🔍 Key Discussion Points:
- Embedding Transformation: Understand why transformation should be a core part of your business strategy, not just an add-on.
- Operational Excellence: Discover actionable strategies to enhance operational efficiency and drive sustainable growth.
- Employee Engagement: Learn how to win the hearts and minds of your team to ensure successful transformations.
🌟 About Our Guest:
Antoinette Bostic is a leader in business transformation, specializing in operating model redesign and process improvement. She has successfully led transformations across various sectors and continents, bringing a wealth of knowledge and practical experience to the table.
🎧 Listen Now:
📢 Stay Connected:
Don't miss out on future episodes! Subscribe to our channel and hit the notification bell to stay updated on the latest discussions around business transformation and more.
🌍 Connect with Us:
Website: https://hoba.tech/ Twitter: https://twitter.com/HOBATech LinkedIn: https://www.linkedin.com/company/hobatech/
📌 Timestamps:
00:00 Introduction 05:12 Embedding Transformation 12:45 Operational Excellence 24:30 Employee Engagement
📝 About Us:
HOBA Tech is dedicated to providing valuable insights and resources to empower businesses on their journey towards sustainable transformation. Join us as we explore innovative strategies and solutions for a more resilient future.
👍 Like, Share, and Comment:
If you found this episode informative, be sure to give it a thumbs up, share it with your network, and leave a comment sharing your thoughts and insights!
🌟 #BusinessTransformation #OperationalExcellence #Podcast #EmployeeEngagement #ChangeManagement
Join us for an engaging conversation with Gijs Mensing, an industry expert with over two decades of experience in sustainable business transformation. In this episode, we delve into the fundamentals of sustainable business practices and explore Gijs's unique approach to driving organizational change.
🔍 Key Discussion Points: Defining Sustainable Business: Gain insights into what constitutes a sustainable business and the current state of the industry. Rethinking Organizational Models: Discover the methodologies behind Gijs's approach to transforming organizations into sustainable and innovative entities.
Lessons Learned and Future Perspectives: Reflect on Gijs Mensing's journey, uncovering valuable lessons and envisioning new pathways for sustainable business growth.
🌟 About Our Guest: Gijs Mensing is the founder of Rethink, a leading consultancy dedicated to assisting organizations in their journey towards sustainability. With a passion for driving meaningful change, Gijs has become a trusted advisor in the field of sustainable business practices.
🎧 Listen Now: https://hoba.tech/the-business-transformation-podcast/
📢 Stay Connected: Don't miss out on future episodes! Subscribe to our channel and hit the notification bell to stay updated on the latest discussions around sustainable business strategies and more.
🌍 Connect with Us:
Website: https://hoba.tech/
Twitter: https://twitter.com/hoBATech
LinkedIn: https://www.linkedin.com/company/hobatech/
📌 Timestamps:
00:00 Introduction
05:12 Defining Sustainable Business
12:45 Rethinking Organizational Models
24:30 Lessons Learned and Future Perspectives
📝 About Us: HOBA Tech is dedicated to providing valuable insights and resources to empower businesses on their journey towards sustainability. Join us as we explore innovative strategies and solutions for a more sustainable future.
👍 Like, Share, and Comment: If you found this episode informative, be sure to give it a thumbs up, share it with your network, and leave a comment sharing your thoughts and insights!
🌿 #Sustainability #BusinessTransformation #Podcast
🎙️ New Episode Release! 🎙️ Dive into the World of Change Management with Dr. Glenn Hole!
In this enthralling episode of the Business Transformation Podcast, host Heath Gascoigne uncovers the intricate web of change management with the highly esteemed Dr. Glenn Hole. With a rich background as a PhD holder in Change Management, a part-time professor in Norway, and an expert with over two decades of experience, Dr. Hole stands as the pinnacle of knowledge and experience in the field.
🚀 Strategies for Success: Discover Dr. Hole's unique insights into navigating the challenges and opportunities in change management across diverse sectors including healthcare, retail, and energy. Learn about his innovative approach to tackling projects that have faced multiple failures, leveraging his deep understanding of psychology and philosophy to drive meaningful change.
🌍 Digital Transformation & ESG: Journey through the intertwining paths of digital transformation and environmental sustainability with Dr. Hole. Unpack the crucial role of technology not as the centerpiece, but as a strategic tool that, when wielded correctly, amplifies the effectiveness of change initiatives.
🧠 Psychology at the Core: Dr. Hole emphasizes the paramount importance of understanding human psychology and philosophy in change management. Gain insights into the art of engaging and motivating individuals to embrace change, ensuring a smoother transition and heightened receptiveness to new processes and technologies.
💡 Real-World Wisdom: With anecdotes from Dr. Hole's extensive career, this episode is a goldmine for business transformation leaders, managers, and consultants seeking actionable strategies and deep dives into the practical aspects of change management. From the nuances of creating a culture conducive to innovation to the significance of aligning digital transformation with overarching business strategies, there's a wealth of knowledge to explore.
🌟 Tune in now to this must-listen episode of the Business Transformation Podcast for a masterclass with Dr. Glenn Hole. Embark on a journey of discovery, learning, and inspiration as we delve into the realms of change management and digital transformation like never before. Whether you're looking to refine your approach, seeking guidance on overcoming obstacles, or simply fascinated by the field, this episode is your gateway to transforming insights into action. Let's transform together! 🚀
🎙️ New Episode Alert! 🎙️
Join host Heath Gascoigne on the latest episode of the Business Transformation Podcast as he delves into the fascinating world of digital transformation in the construction industry. In this insightful episode, Heath sits down with Philippe, a seasoned expert with over two decades of experience in driving digital transformation within the construction sector.
Discover the latest market trends, challenges, and opportunities shaping the landscape of digital transformation in construction. Philippe shares valuable insights into how the industry has evolved over the past decade, from the initial adoption of data analytics to the integration of cutting-edge technologies like VR/AR solutions and IoT.
🏗️ Unlocking Efficiency: Learn how digital tools and analytics are revolutionizing project management, procurement, and communication in construction projects. Explore the transformative potential of building information modeling (BIM) and its role in enhancing project visibility and efficiency.
🌐 Harnessing Data: Dive deep into the power of data-driven decision-making in construction. Philippe reveals how access to real-time data insights is enabling construction firms to optimize resource allocation, streamline operations, and drive competitive advantage in a rapidly evolving market.
💡 Overcoming Challenges: Gain valuable strategies for navigating the unique challenges of digital transformation in the construction industry. From addressing skill gaps to overcoming resistance to change, Philippe shares practical tips for driving successful digital initiatives within construction organizations.
Whether you're a business transformation leader, manager, or consultant, this episode offers invaluable insights to help you stay ahead of the curve in an increasingly digital world. Don't miss out on this opportunity to gain actionable strategies and perspectives from a true industry expert.
Tune in now to the Business Transformation Podcast and subscribe for more thought-provoking discussions on driving innovation, growth, and success in today's dynamic business landscape. Let's transform together! 🚀
Welcome to our latest podcast with Irina Bentu who has been a Business Transformation and Digital Transformation veteran for more than two decades.
Irina Bentu is an MBA-qualified executive with experience in leading global transformation programs and in working across different verticals from manufacturing oil and gas across Europe.
She is an industry expert who is interested in transformations, change and innovation, inspiring people, developing businesses, and sustainable partnerships for continuous improvement in the business field and the transformation industry.
As usual, in the podcast, we talk about 3 key points,
- What is the M&A and post-emerging acquisition industry? Does the industry get it right?
- What is the unique approach that she followed to manage the post-migration?
- If she gets a chance to redo the process, would she choose a different path?
Join us in this interesting podcast to get the latest knowledge in the business transformation industry!
Check out our latest podcast with the digital consultant expert, Patrick Desai.
Patrik Desai is a Positioning Expert who has worked with multiple business companies including Fortune 500 companies across all industries. With vast experience, he helps clients with one-on-one conversations as an expert in digital consultancy and assists them in a successful business journey.
As usual in this podcast, we talk about three key points.
Let’s break down them here,
- What is value realization? Is the industry aware of it?
- What is the approach he follows in the industry?
- If he gets a chance to do it again, would he do it differently?
Join us to dive into ongoing crucial topics in the business transformation industry!
Join our newest podcast with Organisational Design and Business Transformation expert Erika Henson of Oxford Share from Yorkshire and listen to what she has to say about the Organization Design Industry.
Erika Henson, an independent contractor in organisational designs and business transformation has more experience with dealing with worldwide clients in different business fields.
In this podcast, Erika implies a clear idea of the Organisation Design Industry and its structure while suggesting her point of view to improve the industry.
You can get a deep insight throughout this podcast about the key factors of the Organization Design Industry with its governance structure and strategic background.
In the podcast we mainly focus on,
- Organization Design Industry
- The approach she follows
- And if she gets a chance to redo the process, would she approach a different path?
Don’t miss out this opportunity to gain knowledge about the Organization Design Industry and how to apply it for a more fulfilling career. Join us in this interesting podcast.
Here’s our podcast about RPA and AI generating in the business transformation world with the international intelligent automatic expert Eric Nguyen.
Eric Nguyen is an international guest speaker who addresses the role of RPA and how it has developed within the past years.
He tends to speak up about the impact of generative AI in Business Transformation which marks a turning point in the current business world.
In this podcast we focus on,
- About RPA, does the market take it right or wrong?
- The approach Eric follows in this process
- If he got a chance to do it again, would he choose a different path?
Join us to learn how new innovations could change your business to a whole new level!
Check out our podcast with the business transformation expert, Sandeep Jha
Sandeep Jha, a highly accomplished HR director and a leader with 13 years of experience in business and HR field shares his unlimited knowledge of business transformation and AI in the business domain.
He is outstanding and aware of the past and current Business adaptations and specially how AI generating affects the HR in the business field as it is a crucial topic in today’s world.
In this podcast as usual we talk about 3 key points,
- What is an HR partner's role in Business transformation?
- The importance of adaptation and how others are engaging in it.
- Impact of generative AI in transformations, organisations as well as in people.
Join us and get a clear idea about the future of business transformation!
We meet again with our newest podcast with Shahshank Gupta, a business transformation expert with almost 12 years of experience in business transformation and consulting firms. He solely committed to business transformation for around 5-6 years and gained thorough knowledge in that field.
In this podcast we talk about how the business transformation process takes place and how it has evolved throughout the years and what fundamental factors one should focus on for a successful business transformation.
As usual, we focus on three key points here as well,
-
What’s not currently working in the business transformation field?
-
The approach of business transformation
-
If he got a chance to do it again, would he do it differently?
Don’t miss out on this opportunity. This could come in handy for a successful business transformation journey! Come join us.
Here’s our latest podcast with Augusto Romero who has worked in multiple industries with vast experience of different Business entities and organisations sides.
He is a global business transformation leader, skilled in transformation and change, an expert in problem solving and a thought partner with a clear vision of strategic priorities.
In this podcast he reveals the procedure he has gone through in business transformation and his utmost experience in that sector to show the importance of change for a more uplifted business.
The three key points we focus in the podcast are,
- Fundamentals of change leadership
-
The approach he follows in his change projects
-
If the situation changed, would he do it in a different way than before?
Join this conversation and learn the key takeaways, so you can do that in your team and organisation too!
Check out our latest podcast with Sam, an experienced transformational leader with a proven track record of resolving challenges and delivering transformational technology led outcomes.
He is a passionate technologist with experience in applying new technologies to complex insurance business challenges.
Sam has extensive experience of leading the delivery of core transformation programmes in market leading insurance companies across the globe.
As usual we stick to 3 key points which are,
- The foundation of successful technology-driven business transformation
- The key factors of transformation and negotiation
- The main causes of the transformation failure
Join us for a smooth business transformation!
Check out our latest podcast with the Assistant Professor for Digital transformation and Innovation at the Keele University of Business in UK…Geetika Jain
Jatika Jain, who is one of the only two academia, who we’ve had on the show, and also has a career as a researcher, has fulfilled senior research roles in Denmark. She has a specialty in blockchain and is also a professor at M.I.T University.
She has spent time in the industry at GE as a business analyst, strategic marketing and consulting team, commercial risk and marketing solutions.
Join us as we discuss Geetika”s experience in three (3) key areas:
- Approach to analyst roles around digital transformation
- Blockchain (and transformation), and
- How are people using it?
Join this conversation and learn the key takeaways, so you can do that in your team and organisation too!
Check out our latest podcast with Lean Six Sigma Master Black Belt, Podcaster,| Process Improvement, Change Facilitator, Business Transformator and Design Thinker Tom West.
Tom is a holder of MB, has a degree in design thinking.and has close to two decades if not more in transformation projects and held many roles from performance.
He is an Excellent Manager, Director of Performance, Managing Consultant of Performance Improvement for Community Health Network. Also now is running his own consultancy.
In this podcast, we dive deeper into to cover what Tom has done there in terms of his background as a change manager, business transformation and will be going into the details on three points to cover the issues that Tom has found in the transformation industry.
Join this conversation and learn the key takeaways, maybe you can do that in your team and organization too!
Check out our latest podcast with the Lead Consultant at Empathy Associates, Jonathan Coneby.
Jonathan has extensive experience and business transformation in the public sector, having spent the last five years at the Texas Workforce Commission. Before that, the board of directors at another government organisation in Texas.
Jonathan is in the biggest state in the US right now. And so some of these organisations have had an enormous number of employees, some even around 5,000. His previous roles in the public sector included auditor and internal auditor.
Join this conversation and learn the key takeaways; you can do that in your team and organisation too!
Check out our latest podcast with Business Transformation and Integration Director Severine Trinh-Foot.
Severine has been a business advisor, group transformation director, program director, integration director, global program manager, stakeholder, and compliance management lead partner for over 20 years—nearly 30 years. She is currently an associate with international PMI partners. She has held numerous positions as a business advisor, group transformation director, program director, integration director, global program manager, stakeholder, and compliance management lead partner.
She is a former Big Four partner with KG in France, the UK, the US, and Brazil. She is known for delivering complex projects for global companies and high-growth startups. She is focused on the human side of transformations, ensuring that people are involved in how they understand the change. And so the change happens.
Join this conversation and learn the key takeaways; you can do that in your team and organisation too!
Check out our latest podcast with Business Transformation Practice Director Wes Maclagan.
Wes, a former chartered accountant and big 4 consultant with McKinsey, a background in IT, and specialising cost management, cost reduction, risk management, transaction flow, and has worked with fortune 500 and mid-tier organisations in various positions and organisations as a business transformation consultant with over 20+years experience in transformation projects and programs in both senior leadership and deliver roles.
Wes, has a collaborative approach, working with key stakeholders up and down the organisation, takes time to listen to stakeholders from C-suite to Operations, understand who is onboard, who is a supporter or blocker, identifying and putting in place strategies to bring people on board, assessing how energised the organisation is and identifying change champions from Executive Sponsor down the organisation.
Wes is conscious to bring all the key stakeholders together in a room, which Wes feels brings honesty to the picture, looking at the same white board understanding the flow from beginning-to-end and discuss what the real issues are and agreeing what really needs to be worked on.
Join this conversation and learn the key takeaways, maybe you can do that in your team and organisation too!
Check out our latest podcast with Business Transformation Consultant Wendy Sherrock.
Wendy, a business transformation consultant with over 20+years experience in transformation projects and programs in senior leadership and delivery roles from Co-executive sponsor, VP Operational Effectiveness, Senior Director, Director Continuous Improvement to name a few.
Wendy is a collaborative, empathetic leader who creates continuous improvement mindsets, elevates connections, and inspires amazing employee and customer experiences, and specialises in Change Management, Business Transformation and Process and Operational Excellence.
In this podcast, we dive deeper into the problems seen in Change Management today - confused with other approaches, from business analysis to process excellence. Oversimplified to sending a memo, one time describing what is changing, and ‘we’re good to go’, or thinking programme management, can pick up the change management.
We discuss, just as you wouldn't get the Project Manager to do the Business Architecture, you wouldn't get the Project Manager to do the Change Management. It’s a very specialised skillset.
There is a lot with Change Management to unpack. They understanding what is happening, the timing, the pace of change, the current state, the future state, the training, the communication plus much more to take the people with us, on the journey.
Join this conversation and learn the key takeaways, maybe you can do that in your team and organisation too!
“Employee experience drives the Customer experience. If you don't care for the employee experience, you are not going to have a good customer experience. Its game over” – Wendy Sherrock
- Wendy's LinkedIn
Check out our latest podcast with Managing Consultant Lauren Guerrieri.
Lauren is a director of business transformation for GuideWell has been managing consulting and change management for over a decade, and has consulted in every continent in set, except Antarctica.
Laurens clients include Fortune 500 companies, and is currently located in Florida. So just to put a context for our listeners, that we are talking about two different continents from different parts of the world. So the issues that we will discuss are not unique to the US, or to the UK, they are across Business Transformation, irrespective where you are in the world.
We discuss Lauren’s experience around three (3) key areas:
- The profile of a business transformator and what type of person makes a good busines transformator – and why that is important
- Empathy as a toolset – how to use it, and
- What has the industry learned so far and where do they need to improve?
Join this conversation and learn the key takeaways, maybe you can do that in your team and organisation too!
“Consider people's emotions, facts about people. people are moving in that process and their emotions are data we can't ignore.” – Lauren Guerreiri
Resources and Links Mentioned:
- Lauren's LinkedIn
- Florida Blue
Check out our latest podcast with Lauren Spagnola-Robins.
Lauren Spagnola-Robins, is the Chief Transformation Officer, and CEO at Reframe Transformation.
Lauren specializes in taking organizations to next level of profitability through enterprise-wide programs that drive organizational change, productivity, investment prioritization, scalable enterprise operations, and advisory leadership.
Lauren has successfully deployed and led global teams and change agendas for fortune 500 drinks leader Diageo, and insurance leader Marsh; implementing strategic, operational, and cultural changes across 26 countries, with budgets >$150M, project portfolios >250, and value delivery upward of $700M.
Lauren, a former technologist, global director and SVP turned business transformator has a unique view on leaderships role in making business transformations successful.
We discuss Lauren's experience around three (3) key areas:
- The key to pivoting a business, fast;
- The process Laurent follows to make the large transformations successful; and
- People, leadership and alignment - and why that makes the difference.
Join this conversation and learn the key takeaways, maybe you can do that in your team and organisation too!
Resources and Links Mentioned:
- Lauren's LinkedIn
- Reframe Transformation
Check out our latest podcast with Managing Consultant Seth Owings.
Seth Owings, who has over 10 years experience in transformation and combines cognitive psychology and human behaviour to help companies build better systems for the customers, employees.
Originally in technology product management, with a product design background, Seth moved into customer experience with UX, and now fully embedded in transformation.
He has an excellent extensive background in digital transformation and process and organization design with a passion for industrial goods and manufacturing verticals.
Seth is just as comfortable in the trenches with engineers as he is presenting to C-suite and is consistently recognized for his ability to bridge the divide between technical and business audiences.
His work history includes many fortune 100 fortune 100 and global companies, including Rio Tinto, shell Walmart, Coca-Cola home Depot and Verizon safe.
Join this conversation and learn the key takeaways, maybe you can do that in your team and organisation too!
“I feel like that's our job in business transformation is to try to facilitate some of those moments that would lift someone out of that rut” – Seth Owings
Resources and Links Mentioned:
- Seth's LinkedIn
- NCR Corporation
“To do business transformation not only properly, but successfully, first time, it needs to be holistic and people-led”
In this episode, we are joined by Kyle McCaffery, CPA and former KPMG real estate tax specialist, compliance and consulting focusing around technology and process improvements for clients, and now Manager Business Transformation at Eisner Amper, a company with 2,500 employees, head quartered out of New York, where he has grown and tripled the size of this own team, over the last two (2) years, during the pandemic, all (almost) virtually, having not met many of his own team face to face, something that would have not been heard of 5 years ago, but is doing it very well!
Kyle, although having a financial and head for numbers and the details, shares his views and the forgotten art of a holistic approach that looks at the solution as a whole, considers people from the top of the organisation to the bottom, how culture, leadership, an open door policy communication and clear and agreed roles and responsibilities have been the key to successful business transformation but also minimising change and technical that has enabled him and his company to build the internal business transformation capability and scale his practise.
Join this conversation and learn the key takeaways, maybe you can do that in your team and organisation too!
“We understand the business side, and we understand the technology side. But we need to translate exactly what the Busines needs so Technology can build it.” – Kyle McCaffery
“We are very cognisant about when we get a request. We always make sure we look at everything holistically. We want to understand step by step what your process is. We want to understand what is working, and what is not working.” – Kyle McCaffery
Resources and Links Mentioned:
- Kyle's LinkedIn
- Eisner Amper
“Is Agile Manifesto still a thing, or are we straying away from it?”
Two decades ago, a group of software developers proposed a new developing software that gave birth to the “Agile Manifesto.” Over time these principles became a game-changer in the business world and have helped people seek continuous improvement. Now that we’re in the technological revolution phase, there have been ongoing debates on whether or not we should still use the Agile Manifesto as our guide in moving forward, or is it time to move on?
To clear out the air, we’re pulling in industry expert Peter Lie, the Head of Business Agility and Consulting Practice at CGI. His talk for today will be divided into three parts which are the following: The Agile Manifesto 2.0, Agile Culture, and Psychological Safety. He’s an ace to everything agile. So make sure to grab a drink before listening to this episode because this will be a long (but fun) one.
“You need to unlearn what you have learned.” - Peter Lie
Resources and Links Mentioned:
- The Culture Map: Breaking Through the Invisible Boundaries of Global Business
- Peter Lie’s LinkedIn
- CGI
The mental health of Gen Z is a growing issue. Of course, you might say it’s absurd because this generation has it all—born with smartphones, the internet, and technology that’s just one click away. But to break the ice, Generation Z is also considered the loneliest generation. Between FOMO, social media, the ongoing pandemic, war, and all of that. It’s easy to see why this Generation is under chronic stress. Want to learn more? Don’t worry, because this episode will break it all down for you.
Reeling in today’s episode is no other than Natanya Wachtel, the Founding Partner of New Solutions Network. She is a renowned revenue-focused B2B2C marketing and branding strategist who specializes in behavioral health, digital transformation and marketing strategy.To add more, Natanya is also well-versed in new and emerging digital platforms and has been deeply involved with the biggest brands in healthcare, pharmaceuticals, and technology. She also has an excellent experience working as a social community builder, Natanya’s proposition is unbiased, extensively researched, creatively scientific, and supports audiences from GenZ to C-Suite. Our talk for today focuses around GenerationZ in terms of health care, mental health and the growing technology. You’ll definitely gain insights on this never before heard topics.
“It is one thing to recognize the issue and it’s another thing to come to help address it with the old tools and that’s the problem.” - Natanya Wachtel
Resources and Links Mentioned:
- Natanya’s LinkedIn
- New Solutions Network
Ready to thrive in the digital age? Well, fasten your seatbelts because it’s time to get deeper insights from this episode’s exceptional guest.
For Kenneth Lennon, digital transformation comes in five actionable skill sets. The former includes Human-Centered Design, Customer Experience, Data Analysis, Implementation, and Change Management. Today he dissects the importance of having these skills in scaling up your business to meet desired goals. Kenneth is currently working as a Manager and Sr. Business Transformation Analyst, so if there’s anyone who knows the ins and outs of business models, it’s him. Moreover, he’s here today to guide us on understanding the fundamental objectives to create better avenues for our growing company. There’s a lot to unpack in this talk, so make sure you take note of the key takeaways that he will be spilling and utilize them in your business ventures.
“You can’t force change with people. You have to work with them.” - Kenneth Lennon
Resources and Links Mentioned:
- Kenneth’s LinkedIn
- MetaPhase Consulting
Agility is moving away from a buzzword and implementing the actual practice.
Not only does agility, engagement, and culture help you adjust to market changes, but it also improves internal changes. What’s more, these components grow and develop with the market; it allows your business to adapt to future shifts and trends because we will never know when the next global crisis hits.
Senior practice expert of Gallup, Vibhas Ratanjee, is sitting down with us today as he talks about the importance of having a framework that combines culture, brand, and purpose to prepare your business for change and make it stronger. In this episode, he will offer us a masterclass on improving one’s cultural growth, leveling up leadership skills, and the need to develop a purpose-driven company to move your business forward.
“Culture is defined as the way things get done. It’s emergent and ever-evolving.” - Vibhas Ratanjee
Resources and Links Mentioned:
- Well-Being at Work by Jim Clifton and Jim Harter
- Gallup
- It’s the Manager by Jim Clifton and Jim Harter
- First, Break All the Rules by Marcus Buckingham
- Vibhas Ratanjee’s LinkedIn
No business can stand the test of time without adapting to change.
Propelling the company is already hard enough, and the pandemic has made it more complicated. For example, the WFH (work from home) trend has become a catalyst for cutting down the "people culture" in most companies. As employees transition to home offices, building culture and creating dynamic systems becomes very challenging.
To help us with this shift, industry expert Ashleigh Dueker is here today. She is the principal consultant at Agile Transformation, PA Consulting. Her work involves assisting organizations in adapting to complex systems and combining innovative thinking and breakthrough with technologies, tools and processes to progress further.
Today, she will give critical points on building, maintaining, and managing company cultures. As well as help us better understand the basics that an organization needs to transform their business.
“It's the emergence of ideas that will help unlock, find the solutions and help the systems still be dynamic as they evolve over time.” - Ashleigh Dueker
Resources and Links Mentioned:
- PA Consulting
- Ashleigh on LinkedIn
Do you have good systems that give actionable insights?
In this episode, we are welcoming Keith Straughan on board. Keith has exceptional experience when it comes to leveraging technology and business innovation. He has a unique approach in coaching people to become the best innovators that they possibly are. His goal is to develop systems that give actionable insights and construct technology in a way that enables practical decision-making skills. He has run his own consultancy company for over 30 years and has supported senior leaders in education, start-ups, SMEs, government, and more.
His prowess in his field motivates students to transform given data into wisdom. In today’s talk, we will navigate through how frameworks are used in the business transformation today? As well as, how to apply these different frameworks proportionally and appropriately. To help bridge gaps between people, culture, and technology. Join this conversation and make a positive change in direction NOW.
“Unless you address the people issue, you’ll never be going to leverage the benefits of the technology” - Keith Straughan
Resources and Links Mentioned:
- Keith’s LinkedIn
- IMCON Consulting
In this episode, let us learn how to manage excellent business transactions with our guest Vipin Sigh. He is a business intermediary working out of his corporation Murphy Business, one of the largest and most successful business brokerage firms in America. He spent 20 years as a pioneer working with global corporations in Sales, Risk Management, Finance, and Consulting teams in large organizations. In addition, Vipin helps to facilitate the sale and purchase of small and medium-sized businesses. He is a cross-functional business leader with experience in Management Consulting and People Management with teams as large as 150+ employees.
Hear his insights as he shares valuable tips on how you can scale up your business and manage it with utmost simplicity. As well as guide us through how he uses business brokerage as a tool to assist individuals in growing their business. Stay tuned until the end because he will give three critical takeaways that you would surely don’t wanna miss!
“Growth can come, but it can come at a cost.” - Vipin Singh
Resources or Links Mentioned:
- Murphy Business Sales
- Vipin’s LinkedIn
In today’s episode, we are joined by pioneer Steven Pivnik who runs AIP Advisory and is also an operating partner at Acresis. He is a business-focused professional driven by his passion for helping other leaders to find success in their respective companies. He takes pride in his strategic planning and remarkable execution to assist his fellow CEOs in scaling their business to the next level.
Get ready to start your engines because, in this session, we will navigate how he started his own company and dabbled his way to advising business leaders. He also walks us through his process of engaging with starting CEOs and gives us practical steps that we can utilize in our own business.
“Surround yourself with the right partners.” -Steven Pivnik
Resources or Links Mentioned:
- Steven’s LinkedIn
- IncCEOProject
- Acresis
- AIP Advisory
In this episode, we will be sitting down with Brian Russon, the CEO, and co-founder of the TeleHealth platform Patient Genie. With expertise in the healthcare industry, Brian’s goal is to prioritize security in virtual healthcare systems. His company, Patient Genie, enables healthcare distributors to supervise consumers and engage with them in a noninvasive approach. Brian embodies skills in different aspects such as product marketing and management, solution selling, healthcare information technology as well as customer relationship management. His dynamic managerial skills and dedication to people process and technology is his driving force to push through digital virtualization as a solution to individuals who are struggling to go to traditional healthcare centers, especially in this ongoing pandemic.
Listen to today’s episode as he gives you tidbits of information on how he manages his business strategically without neglecting his primary goal of making healthcare accessible using virtual spaces.
“Building a richer patient journey is our utmost task” - Brian Russon
Resources or Links Mentioned:
- Brian’s LinkedIn
- Patient Genie
- Teladoc
In this episode, we will be joined by Nathan Allchin, Business Design and Operational Strategy Senior Manager at the Department of Health and Social Care and Scalability Panelist for Katerva. He is also a Non-executive Director at Carbon Kapture, a Principal HiveMind Expert for The HiveMind Network, and B2E Consulting’s Target Operating Model Principal. Before his freelance engagements, he has been an Enterprise Architect for a major UK bank and an innovation leader at Deloitte with a proven track record of success across both the public and private market sectors.
As an expert in ecosystem, sustain model, and service management, Nathan is able to see organizations as a whole and provide a clear insight into the evolution of organizational processes and policies. He breaks strategic development down to the core capabilities required to lead a smooth transition and to drive the service delivery function forward with efficient and effective systems and procedures in place. His breadth of experience includes the application of a range of industry best practices and tools that he can draw upon and tailor to the specific outcome you are looking to achieve.
Tune in to follow the direction of Nathan’s career and to learn his approach to getting people and organizations on board with medical strategies and business processes—especially during the pandemic!
“Technology, to a lot of people, is magic.” - Nathan Allchin
Resources:
- Nathan Allchin's LinkedIn
The Use of Digital, New Emerging and Existing Technologies in Health Care
In this episode, we will be joined by Martin Howard, a partner at Fortium Partners. A savvy technology leader with a gift for utilizing IT to drive business transformation and profitable growth. A firm comprised of the world's foremost C-level technology leaders. A specialized partnership with extraordinary technology leadership expertise, solving the most challenging strategic, operational and organizational obstacles for clients seeking to minimize risk and enhance value. Whether interim or permanent, fractional or full-time, business-to-business or W-2, Fortium helps clients solve complex technology problems with “the right resource” and the best delivery model every time.
Whether in a start-up or public company environment, he provides strong operational leadership to deliver secure, high-performing, scalable and cost-effective information platforms. He excels in the design and delivery of analytics platforms that drive operational improvement and strategic growth. Martin has consistently delivered on-time, on-budget IT solutions that spur organization-wide transformation while reducing cost. In diverse organizations he has recruited and led high-performing lean IT teams. He prioritizes strategic planning with attention to data science, analytics, emerging technologies, business process, and cost optimization. He has worked with strategic and private equity sponsors on over 600 M&A objects ranging from target identification, due diligence, integration planning to integration and post deal execution.
“It's the people in the company who determine its success or failure.” - Martin Howard
Transcripts
[2:17] – What did Martin see change in the industry?
[4:34] – Martin’s approach or method to use when he is called in by a client.
[09:33] – Zero basing everything
[19:40] – Technology and software companies call what they do solutions.
[21:42] – There's no such thing as the IT project.
[23:06] – What do other IT departments do?
[26:08] – What does Martin teach people?
[28:59] – There's no simple or single answer
[31:52] – Indirect costs
[40:09] – The communication needs to be consistent across the organization.
Resources or Links Mentioned: (books, events, people mentioned - hyperlinked to the specific site)
Heath Gaascoigne
Connect with Martin Howard: (Social media handles, LinkedIn, Website - hyperlinked)
- https://www.linkedin.com/in/martin-howard-cio
- martinhoward.workfolio.com (Personal Website)
- https://www.fortiumpartners.com/ (company website)
Listen further to know the background of Martin Howard, how he does his work and how he ended up being the man he is now.
The 10 Essential Elements for Integrating an Organisation
In this episode, we will have another guest, and it is none other than Tony Benedict. A sea-level operating executive who has led step-change results in manufacturing-based companies in industries ranging from pharmaceuticals, semiconductors to healthcare, acknowledged for his exceptional ability to apply strategic principles and quickly grasped and totally new industries, presently the partner of Omnicom partners LLC, the interim CFO management and strategy operations advisory firm and a member of the National Association of Corporate Directors is the governance fellow.
You could characterize him as a chronic problem solver that is drawn to the types of challenges where rampant complexity requires simplification, with extensive multi-industry experience comes an outsider’s perspective on how growth can be achieved through new products and services or through acquisitions that leverage new technologies. A bilingual Executive who can straddle the business and IT worlds to help translate and monetize technology and transformation for companies, building teams and mentoring future leaders is an essential capability that tends to be overlooked yet is part of my DNA to facilitate change that creates value & growth in these disruptive times. Bringing forward-thinking ideas honed over 20 years of global experience and leadership across the High Tech, Manufacturing, Life Sciences, and Healthcare industries.
Let us get to know more about Tony Benedict’s experiences and achievements and see how he became the man he is right now.
“So getting people to focus on common practices, is painful. But once you do it, you end up with a body of knowledge that says, hey, 70% of the time, if you do this, you will be successful.” - Tony Benedict
Transcripts
[4:01] – Tony when he was still working at Intel.
[7:42] – Everybody has an opinion.
[10:24] – The more you do, the better you will become at it.
[12:34] –Three types of transformation.
[49:10] – Explaining a value stream.
[52:41] – Cross-functional process
[55:53] – Tony gave two perspectives on why HR should be a function.
[01:00:15] – Successes and failures.
[01:09:35] – Tony said that culture without strategy is like taking a vacation without a map.
[1:03:29] – Tony’s view on why a lot of m&a’s fail.
Resources or Links Mentioned: (books, events, people mentioned - hyperlinked to the specific site)
Heath Gascoigne Connects: (Social media handles, LinkedIn, Website - hyperlinked)
- https://hoba.tech/ (company website)
- https://www.linkedin.com/in/heathgascoigne/
- https://web.facebook.com/HobaTechLtd/
- https://www.linkedin.com/company/19721210/admin/
Improving performance book: https://g.co/kgs/CkvjW3Powerful book: https://g.co/kgs/8VKs4zPatty Mccord: https://pattymccord.com/
https://youtu.be/iBa9EoEbb38
Peter Drucker: https://g.co/kgs/TMJZdr
Eliyah Goldratt: https://g.co/kgs/tNUXXj
HOBA-Tech-The-Business-Transformation-Podcast-Tony-Benedict-President-ABPMP International-11-4-2021.pdf
Connect with Tony Benedict: (Social media handles, LinkedIn, Website - hyperlinked)
- https://www.linkedin.com/in/tbenedict
- linkedin.com/company/42797265/admin/ (company website)
In this episode, we will be joined by Clive Hardisty. He was born in Cambridge, then migrated to Australia. He has a solid background as, Business Architect, Business Consultant, senior account architect, Enterprise Business Architect, Solutions Development and Quality Manager, Director, Consultant, Lead Systems Integration Manager, Senior Quality Assurance Consultant, Principal Consultant. Business Architecture and Service Design.
He is an established business leader, having previously founded a number of startups with a real gravitas in the market. Involved in establishing TestRight Computing and QualTech ACT and merging them to form what is now known as Cordelta. Specializing in Business Design, Management, and Performance Improvement. Clive is an accomplished professional with global experience working in many industries across the corporate and government sectors.
He is a thought leader with real hands-on practical experience delivering corporate strategy through digitized Business Operations.
In this episode, we talked about Digital Health and learned more about who Clive Hardisty is. How he is at work, how he overcomes challenges and many more.
“One of the things that makes you effective these days is you've got to ride the wave and the thinking of the time.” - Clive Hardisty
Transcripts
[3:39] - Setting the right vision and right strategy.
[7:12] – Value Streams.
[8:41] – Implementing holistic views can be quite a challenge.
[10:22] – How Clive approaches the challenges in projects.
[12:46] – How Clive gets his stakeholders to go on the journey to explain a capability.
[16:13] – Functional matrix.
[27:31] – What Clive wished he knew before.
[32:05] – False economy.
[34:42] – What Clive finds fascinating in businesses.
[1:03:29] - Discipline
Resources or Links Mentioned: (books, events, people mentioned - hyperlinked to the specific site)
Russell Ackoff - https://www.youtube.com/watch?v=EbLh7rZ3rhU
Michael Porter - https://www.hbs.edu/faculty/Pages/profile.aspx?facId=6532
John Zachman - https://www.zachman.com/about-us/about-john-a-zachman
Peter Drucker - https://en.wikipedia.org/wiki/Peter_Drucker
Walter Deming - https://en.wikipedia.org/wiki/W._Edwards_Deming
ISO - https://www.iso.org/home.html
IEEE - https://www.ieee.org/
Heath Gascoigne Connects: (Social media handles, LinkedIn, Website - hyperlinked)
- https://hoba.tech/ (company website)
- https://www.linkedin.com/in/heathgascoigne/
- https://web.facebook.com/HobaTechLtd/
- https://www.linkedin.com/company/19721210/admin/
Connect with Clive Hardisty: (Social media handles, LinkedIn, Website - hyperlinked)
- https://www.linkedin.com/in/clive-hardisty-511a758/
- clive.hardisty@gmail.com
The Audiobook is here! 🔥
Our #Amazon #bestseller book 𝙏𝙝𝙚 𝘽𝙪𝙨𝙞𝙣𝙚𝙨𝙨 𝙏𝙧𝙖𝙣𝙨𝙛𝙤𝙧𝙢𝙖𝙩𝙞𝙤𝙣 𝙋𝙡𝙖𝙮𝙗𝙤𝙤𝙠 - 𝙃𝙤𝙬 𝙏𝙤 𝙄𝙢𝙥𝙡𝙚𝙢𝙚𝙣𝙩 𝙔𝙤𝙪𝙧 𝙊𝙧𝙜𝙖𝙣𝙞𝙨𝙖𝙩𝙞𝙤𝙣𝙨 𝙏𝙖𝙧𝙜𝙚𝙩 𝙊𝙥𝙚𝙧𝙖𝙩𝙞𝙣𝙜 𝙈𝙤𝙙𝙚𝙡 (𝙏𝙊𝙈) 𝘼𝙣𝙙 𝘼𝙘𝙝𝙞𝙚𝙫𝙚 𝘼 𝙕𝙚𝙧𝙤 𝙋𝙚𝙧𝙘𝙚𝙣𝙩 𝙁𝙖𝙞𝙡 𝙍𝙖𝙩𝙚 𝙐𝙨𝙞𝙣𝙜 𝙏𝙝𝙚 6-𝙎𝙩𝙚𝙥 𝘼𝙜𝙞𝙡𝙚 𝙁𝙧𝙖𝙢𝙚𝙬𝙤𝙧𝙠 is about to drop, exclusively on Audible. Here’s a sneak peak, enjoy 😁
In todays episode, Heath talk about 6 Mistakes To Avoid With Your Business Transformation 😁
When or why an Organisation goes through a Business Transformation is to implement their new Target Operating Model, commonly also referred to a TOM, or just as TOM.
The problem with implementing an Organisations TOM, is 70% of business transformations that implement their TOM end in failure, which results in wasted time, money and missed opportunities.
In this episode, Heath discusses:
- What are the 6-steps to implementing your Business Transformation,
- Why that step is required,
- The common mistakes to avoid, and
- Tips to overcome them 😁
The world has changed. The old ways of doing business are dying fast. To keep up, Organisations need to change and transform your business. You need a new tool to do and run your business. That tool is most of the time, that tool digital.
You also need a new tool to transformation your business to be a digital transformed organisation.
But here lies the problem. 70% of business transformation programmes end in failure, resulting in lost time, money and missed opportunities.
In this podcast, we discuss:
- The reasons why they fail,
- What’s wrong with current (old) methods,
- Our method that addresses the four (4) causes of transformation failure.
In this podcast Heath discusses the role of the Business Architect we call Business Transformers — because a Business Transformator is part-strategist, part-designer, part-collaborator and part-negotiator, who have moved beyond just design, and includes oversight of implementation, stakeholder management, coordination and negotiation).
If you’ve worked on strategy development or strategy implementation and ensured that they’re aligned with the businesses’ design and technology — then you’re probably a business Transformator).
There are a lot of people out there calling themselves a Business Architect, but are they really? In this podcast we will clear up once and for all - what is the role of the Business Architect, who is one, and most importantly who isn’t one.
In today’s episode, I talk about why your business is set up for failure before it starts (if you dont know about these hidden 5 challenges). Focus on addressing these you’ll get yourself off to a strong start. Enjoy!
Today’s episode I clear the air and talk about the elephant in the room that no one wants to talk about. The state of the Business Transformation industry. 70% of Business Transformations end in failure, but why is that? I get to the causes, and the solutions. I hope this brings you a ton of value!