Referral Secrets podcast: Recent Episodes
Curtis Lewsey
An entrepreneurs podcast. Gain insights, learn secrets, and acquire the tools to earn an endless supply of referrals.
Dr. Ivan Misner is the Founder & Chief Visionary Officer of BNI, the world's largest business networking organization. He is considered to be one of the world's leading experts on business networking, and has been a keynote speaker for major corporations and associations throughout the world. Each year, BNI passes millions of referrals, resulting in billions of dollars worth of business for its members.
Dr Misner is a Best-selling author, and has written 26 books, including one of his latest books – Who’s in Your Room? He is a columnist for Entrepreneur.com, has been a university professor, and is considered to be one of the world’s leading experts on business networking. Among his many awards, he has been named “Humanitarian of the Year” by the Red Cross, and has been the recipient of the John C. Maxwell Leadership Award. He and his late wife, Elisabeth, are the Co-Founders of the BNI Charitable Foundation.
We are honored that Dr Misner is graciously giving us his time today, to share his experiences and insights into networking, relationships, and customer service. Join Tony Crawford of Referral Secrets/AMcards, as he sits down with the “Father of Modern Networking”.
Websites:
https://ivanmisner.com/
https://www.bni.com/
Facebook: https://www.facebook.com/IvanMisner.BNIFounder
Instagram: https://www.instagram.com/drivanmisner/
LinkedIn: https://www.linkedin.com/in/ivanmisner
Book Recommendation:
https://www.amazon.com/Connector-Effect-Proven-Business-Right/dp/1735562904/
Dr. Ivan Misner is the Founder & Chief Visionary Officer of BNI, the world's largest business networking organization. He is considered to be one of the world's leading experts on business networking, and has been a keynote speaker for major corporations and associations throughout the world. Each year, BNI passes millions of referrals, resulting in billions of dollars worth of business for its members.
Dr Misner is a Best-selling author, and has written 26 books, including one of his latest books – Who’s in Your Room? He is a columnist for Entrepreneur.com, has been a university professor, and is considered to be one of the world’s leading experts on business networking. Among his many awards, he has been named “Humanitarian of the Year” by the Red Cross, and has been the recipient of the John C. Maxwell Leadership Award. He and his late wife, Elisabeth, are the Co-Founders of the BNI Charitable Foundation.
We are honored that Dr Misner is graciously giving us his time today, to share his experiences and insights into networking, relationships, and customer service. Join Tony Crawford of Referral Secrets/AMcards, as he sits down with the “Father of Modern Networking”.
Let’s talk about goals! Do you struggle and fall short of meeting your goals? You can win, and today's guest can help. He has built and sold multimillion dollar businesses, and works with leaders in a variety of industries. He's got a wealth of experience and knowledge and is going to share winning strategies to help you conquer the rest of your year!
“Your goal should be a commitment to preeminence, not just excellence. To build a referral-based business, you must focus on becoming the preempt in your field…. The ultimate purpose of focus is to dominate your market, to own a specific need or niche”.
The owner of the quotes above is known as “The Goals Guy”. He is an author, speaker, coach, and the designer of The 100-Day Challenge. Welcome, Gary Ryan Blair to today's Referral Secrets Podcast!
Website: https://www.100daychallenge.com/
LinkedIn: https://www.linkedin.com/in/garyryanblair/
People remember more how you make them feel than anything that you say. We all need to be seen and heard as important, and people follow the way we think and the way we act. If you want to be happier and healthier, being more connected with others is crucial. Connection isn’t just physical; it also can be an emotional and mental connection with other people.
Our guest today was named one of Forbes Top 25 Networking Experts. She's the author of four books, including the internationally recognized, The 11 Laws of Likeability, and her latest, The Connector’s Advantage. She's a regular in the media, speaking on leadership and workplace effectiveness, has appeared on CBS, NB, NPR, and has been published in The New York Times, The Wall Street Journal, Working Mother and Forbes, among others.
Michelle Tillis Lederman shares with us how to “do” conversations in order to progress connections, while keeping a “host mindset”, a clear vision, and being open and accepting. Enjoy this chat with Michelle, and take the Connector’s Quiz to see where you fall on the “Connector’s Spectrum”.
The Connector Quiz: https://michelletillislederman.com/connector-quiz/
Michelle's Books: https://michelletillislederman.com/books/
Website: http://www.michelletillislederman.com/
Facebook: https://www.facebook.com/MichelleTillisLederman
LinkedIn: http://www.linkedin.com/in/communicationexpertspeaker
Twitter: https://twitter.com/mtlederman
YouTube: http://www.youtube.com/user/MichelleLederman
Instagram: https://www.instagram.com/mtlederman/
Today we are going to chat with Jason Avery, a.k.a., “Tampa Bay’s Networking King”! Jason has built several very successful businesses, but just as remarkable are the caring relationships he develops with every employee. By getting to know his employees, he builds deep trust, loyalty, and close relationships that benefit everyone. He truly invests in his employees.
The core values he embodies are the acronym, PIE. PIE stands for: Performance, Integrity and Empowerment. He empowers his people to be as successful as they can be. He makes sure they have exactly what they need to succeed in their job, so they can feel good about what they do and how they contribute.
Jason lives the “Giver’s Gain” philosophy. He came to learn that by helping and coaching others, instead of chasing the sale, networking possibilities exploded, and he became known as “the connector” in business relationships, the guy who always had a quality referral.
Jason is very active in his chapter of BNI, and is one of the group’s influencers, which together have grown the group to the second-largest in the country-- (Per Jason, soon to be number one!). He shares experiences, wisdom, and tips on developing and nurturing relationships, whether in the office or while playing 18 holes. He encourages 1-to-1’s to be both professional, and fun, to really connect with another person, really listen. He states, “Everyone that I talk to needs something, and if I am a good conversationalist and a good listener, I'll figure out what that is”.
Have you heard of the DISC personality types? Jason describes the different personality types; how to recognize them, identify them, so you can adapt to them. Understanding behavioral style differences will help you know how to best communicate with people; what is important to them, and what motivates them, to guide them toward achieving their full potential.
Website: https://averyhomeremodeling.com/
Facebook: https://www.facebook.com/AveryConstructionDesignConsultingInc
Instagram: https://www.instagram.com/averyremodel/
Linkedin: https://www.linkedin.com/in/averyjason/
People want to hear about your failures! They can relate to you and connect with you much easier when you share your mistakes and failures.
Gordon Tredgold’s last book, Fast : 4 Principles Every Business Needs to Achieve Success and Drive Result is about understanding failure, and the four causes of failure. Lessons learned from failure can actually accelerate the speed at which you succeed. You will often develop better focus, more accountability, more simplicity and transparency. “If you fix these four things, you’ll put yourself on a fast track to success”.
Big successes aren’t actually big successes. They are an accumulation of small, simplified successes. So identify a small success, break it down, show people how to do it. Then it's just a matter of repeating that. As you repeat it, you might find a way of doing it faster or better that allows you to accelerate.
The excitement to deliver is a consequence of simplification and empowerment. You simplify to empower people; and when they're empowered, they become excited. When they're excited, they deliver.
Gordon describes how to tackle the four causes of failure, and how to turn them around to grow crazy success.
Links:
Website: https://gordontredgold.com/
Twitter: https://twitter.com/GordonTredgold
Facebook: https://business.facebook.com/GTredgold/
Instagram: https://www.instagram.com/gtredgold/
LinkedIn: https://www.linkedin.com/in/gordontredgold/
The key to building referrals is never direct promotion, it's relationships. People need to feel significant, important; and if you can make them feel significant, you're both going to win!
People are so much more than what they DO. Ask questions; find out what their passion is, what is important in their life. Connect with them on a deeper, more meaningful level.
John Michael’s philosophy is “My goal is to make people glad that they came in contact with me”. He strives to make a friend and build a strong relationship first, before doing business.
It all starts with feeding your mind only positive things, and creating the right mindset to prepare for success. “Our mind is like a garden, every seed grows. So if we plant something negative, that’s gonna grow. If we plant something positive, that's going to grow”. We must remain laser-focused on only those things that will promote success, achievement, growth, and the right mindset.
We should start our day strong. Whatever our morning routine, whether we journal, meditate, pray, do yoga, workout, or whatever …. That puts you in power and gives you a fresh start.
Looking at every day as a completely fresh start clears any mistakes that you made yesterday, and allows you a freeing, positive mindset.
Website: https://www.johnmichaelmorgan.com/
Facebook: https://www.facebook.com/john.morgan/
Instagram: https://www.instagram.com/johnmorgan/
LinkedIn: https://www.linkedin.com/in/johnmichaelmorgan/
John Michaels Book:
https://www.amazon.com/Brand-Against-Machine-Marketing-Competition/dp/B08BCS8MLF/ref=sr_1_1?dchild=1&keywords=brand+against+the+machine&qid=1623771421&sr=8-1
On this episode of Referral Secrets Podcast, as Curtis interviews Dr. Phil Nguyen. A successful business owner, entrepreneur, marketer, actor, and artist.
After completing his residency in family practice, Dr. Phil Nguyen decided to walk a different path. He chose to move into the world of Botox and fillers, which led to the opening of the largest aesthetics clinic in Colorado… Happy Clinic.
After nearly 11 years in operation, and 3 Locations, Happy Clinic is Colorado’s largest purchaser of Botox, with the 10th largest account in the United States.
Approximately 50% of the clinic's new clientele comes from earned referrals. When it comes to the psychology of earning referrals, Dr. Phil, brings a wealth of knowledge to the table.
Ride with us as Dr. Phil shares his passions, and their impact on his philosophies in his business, his life, and his approach to achieving balance between the two.
https://www.happyclinicdenver.com/
https://www.facebook.com/happyclinicdenver/
https://www.instagram.com/philhongnguyenmd/
https://www.linkedin.com/in/phil-nguyen-11387925/
We're not in the business of marketing. We're not in the business of recruiting. We're not in the business of products. We're not in the business of anything except helping people. We help people through our products and through our business. We're here to help. That's why we're put here on earth.
Most people don't believe in themselves. Doug’s whole passion in life is to serve people in a way that helps them reposition their minds toward advancement and success, to build a seven figure life. He encourages people to lean on his belief in them, as they learn to grow their belief in themselves. That's his number one goal; he will show you who you really are, not who you've been told you are.
Think about the kind of effect you are going to have on people through your actions.
If it's effective, you're going to get the right results. In this business, there are only two types of leaders, leaders that the company depends on and leaders who depend on the company. You must become a leader that the company depends on in order to grow your business. That not only gives you leverage, but that gives you favor.
Doug has coached multiple number-one earners, and has trained millions of people through seminars, keynote speeches, CDs, and books. He loves to see clients set big goals, and then exceed them!
Feeling like you’re the president of the Business Failure Club? Stacey’s been there, done that, and got the T-shirt.
After two failed businesses, she realized the problem. She had no system in place to bring prospects onto her business, into her pipeline. She needed a mechanism to grow her business.
She started a productivity and business coaching practice, but still could not get any referrals. She had to come up with a different way to get referrals, but methods she researched just didn’t fit her personality; they were either gimmicky; involved asking, or paying a commission.
It was the “sticky client experience”, developing the relationship, and doing things that made her referable, that finally enabled her to break through, and see referrals flow in.
She learned the importance of connecting with prospects. Her actions became relationship-based, rather than work-based; planting trust and getting clients to a place where they felt comfortable referring her. People had to first like and trust her before they’d refer her.
Nurturing relationships, communication, and respect are key to developing and growing your referral base. It does no good to simply meet expectations; that’s a given. People expect you to vastly exceed expectations.
Stacey will share with you how to WOW your prospects and clients, and “hit it out of the ballpark”!
https://www.staceybrownrandall.com/
https://www.amazon.com/Generating-Business-Referrals-Without-Asking/dp/1683509269
https://www.linkedin.com/in/staceybrandall/
https://www.facebook.com/StaceyBrownRandall/
https://www.instagram.com/staceybrownrandall/
We don't sell people, we serve people and we should focus on not closing people, but coaching people. Those two distinctions are really powerful because people don't want to be closed. They want to be coached. We help them see the choices that they have, and that's what a coach does.
People can be overwhelmed or confused or worried in a real estate transaction. What we do is help lift the fog by showing people their choices. You can do this, or you can do that. Here are the results and possible consequences based on your choice; but it's your choice.
Several years ago, Darryl created a year-long process, called The Power Program. The concept is that it takes 30 days to create a habit, so it makes sense that agents focus on just getting good habits in one aspect at a time of the business. Twelve months to master 12 habits.
This led to How to Become a Power Agent in Real Estate, which hit number one several times on Amazon. He empowers and coaches and trains agents on how to speak from their heart, not their head.
The new real estate agents often get held back by fear of knowing there's so much that they don't know. That gives them insecurity. They have to get past that and find their own uniqueness in what they bring to the table. It’s that whole concept of integrity and passion for serving, not selling.
Darryl shares tips and strategies for real estate agents to build important relationships, increase productivity, and make the deal, by serving people. It’s getting back to basics, caring for people, and genuinely working with others best interests in mind.
https://darrylspeaks.com/trial/
https://www.facebook.com/DarrylDavisSpeaks
https://www.instagram.com/darrylspeaks/
https://www.linkedin.com/in/darrylspeaks/
Tariq was a very young, very successful Financial Advisor. He made great money, had just bought his first house. But it wasn’t his heart’s desire. He decided to leave that career to pursue his dream and passion. He wanted to be an entrepreneur. He wanted to go from employee to entrepreneur.
It is very powerful to actually take the action to go after what it is that you want in your business, in your life. It is leaving the “known” for the “unknown”, leaving behind the “golden handcuffs” which offer security.
Tariq was driven to reinvent himself, to shift, to take a risk.
He made his first YouTube video as a teen. It was about a minute long, He wanted to inspire people and motivate people, but it never happened. He never did it. He never made that leap because of fear.
A few years later, he still had this dream to become a YouTube personality; but more importantly, to impact people, to be able to share his voice, his story, and encourage, motivate, and inspire others.
He created a couple of videos, but then got inconsistent. He went nine months without posting a video on YouTube. In those nine months though, the videos he had posted started to take off. They started to get thousands of views and hundreds of comments. And it sky-rocketed.
With the help of a mentor, and a lot of persistence and discipline, Tariq has built wild success on YouTube.
It's so hard to get through all the noise and all the messaging these days. The average person gets at least 3000 marketing messages a day; it comes at us from a lot of different directions. So how do you cut through all of that?
The title of Bill’s newest book is Radical Relevance: Sharpen Your Marketing Message and Cut Through the Noise. It’s about getting people’s attention, in a very cluttered market. To attract the right people, you must have the right market, and attract the right market with the right message, to the right person at the right time.
To create a 100% referral-based or introductions-based business, there are the three main things to consider: Engagement, Leverage, Connection:
- Create engagement early on in the relationship;
- Use that leverage to ask for referrals; and
- Get connected; ask for the referral.
One of the most important things is something Bill calls a Value Discussion or a Value Check-in. Check in often with clients or customers for genuine feedback. What are we doing right? What needs to change? Resolve problems quickly.
The most valuable part or aspect of sales and marketing is the concept of empathy. We understand their situation. We have an appreciation for their situation. We offer solutions. We become the trusted go-to guy.
https://referralcoach.com/
https://referralcoach.com/radical-relevance/
https://www.linkedin.com/in/billcates/
Integrity and Ethics in the Workplace. Usually given a cursory mention as part of an un-stimulating new job orientation process. It’s dry, and usually represented as a box to check when completed.
Intentional integrity (a term coined by Mr Chesnut), is the idea that if you want to act with integrity, you need to be intentional about it. It’s more than a 20-minute presentation or video, or a faded poster in the break room behind the restroom door.
True intentional integrity calls for transparency, honesty, “talking the talk and walking the walk”, and holds true for everyone in the organization. Most importantly, it must be demonstrated by top leadership. It requires 100% buy-in, and starts at the top.
An organization or company that operates with intentional integrity is not only one that attracts plenty of satisfied employees, but attracts more customers.
Chris was just one of those guys born to be an entrepreneur. As a young teen, growing up on the wrong side of the tracks, he knew there was something more for him. He just had to find his niche.
He soon found some success in car sales, and selling older cars from his driveway was when he realized the true secret to sales.
It was appreciation. It was about customer respect and care. Treating others as you would want to be treated.
It paid off in so many exciting ways! Not only was his business growing successfully, but Chris was earning a reputation for honesty and integrity. If he couldn’t help a customer, he would find another reputable salesman who could. He became known as The Connector in the community.
The business grew. It expanded into other ventures. He was finally making the kind of money he needed to improve his and his mom’s lives.
Chris had a significant turning point in his life when he was approached by a church pastor to partner up to repair cars for single moms in the congregation. He didn’t understand; this church was caring for those less fortunate? At no cost? Kind of like he and his mom started out.
Again, another important Life Lesson learned! He had found a way to impact so many in the congregation! And it was in helping others that Chris was drawn to Jesus Christ!!
People need help today. People need help, even if it's just an encouraging word. So we need to do our part as God’s children to go out there and seek out those who need a hand up. Opportunities are everywhere.
Born into a home of alcohol abuse, illicit drug use, and neglect, Bridgette and her two sisters were bounced around from house to house within the foster care system. She was nine when she and her sisters fortunately were adopted into a loving home.
From a very young age, Bridgette had a passion for creativity and art, which her parents happily encouraged. That led to college degrees in Art and Art History. She sought out and worked in galleries and other creative venues, then realized her true calling was to own her own art gallery.
At age 26, Bridgette bought her first gallery in Philadelphia, which is still open today, 20 years later. She describes how owning her own gallery helped push her out of her shy comfort zone, enabling her to speak confidently, connect, communicate, and build relationships with people.
Bridgette now lives in Florida with her husband and toddler son, making art, practicing gratitude and meditating.
Tonia describes her personal and professional coaching as an “inside-out” process.
It has to start on the inside, with your thoughts. We all have had that one little random negative thought snowball into an entire day of negativity. Tonia’s successful method of coaching is to consistently challenge those negative thoughts.
By encouraging, empowering and challenging her clients, Tonia helps them identify and reach their break-through. By reaching that level, you can successfully create a business that aligns with who you are, and what your values are.
Key is finding the right people to support you, to have your back, to challenge you, and to empower you, so you can rise into leadership positions, and be number one in what you do.
In this episode of Referral Secrets Curtis interviews Ed Wallace, a leading expert on the power of business relationships, Ed speaks for companies and organizations around the world with a client list of Fortune 500 companies. Ed is the #1 bestselling author of The Relationship Engine and has written three other books on the power of relationship capital - Business Relationships That Last, Creating Relational Capital, and Fares to Friends.
When it comes to relationships and transforming contacts or acquaintances into relationships, this is the guy! In this episode Ed outlines the five steps to relationship development, to create the most favorable experience for the customer. Beginning with establishing common ground, to enjoying a peer business relationship, and finally acting as advisors to each other, you can learn to transform contacts into a high-performing relationships.
Business owners don’t generally think about client retention when times are good and they can lose a customer or two. But when the going gets tough, businesses that aren’t built on a solid foundation of client relationships are the first to topple down like a house of cards. The Newsletter Pro founder and CEO Shaun Buck couldn’t be more emphatic about this in his book, Stop Losing Customers! Joining Curtis Lewsey in this episode, Shaun explains the critical importance of retention to achieving success in the increasingly relationship-based economy. He also shares some practical tips on how you can use and reuse content to drive more leads into your funnel. Join in and relearn some of the most basic, but often overlooked aspects of marketing, which may not be the sexiest, but certainly the most foundational.
It is often said that change begins with yourself, and rightfully so. If you cannot trust what you can do, manage positive change, and achieve the fulfillment you are longing for, how can you inspire other people to do the same? To present the roadmap for this personal mission, Curtis Lewsey talks with Jonas Cain, the Creator and Owner of Hashtag Positivity. He dissects the three pillars of positivity, goes over the five levels of happiness, and answers seven questions for initiating change. Jonas also looks back on his life full of challenging moments, even a loss of a loved one, which pushed him to chase for bigger things and help others emulate his growth by launching online courses.
Even if you have the most enticing offers out there right now, you may still be unable to grow your business because of poor marketing strategies and processes. For most entrepreneurs, not knowing where to start hinders them from taking a huge step forward. Curtis Lewsey aims to solve this challenge once and for all by sitting down with business and life strategist Lisa Lieberman-Wang. She presents her comprehensive seven-point approach to help you run and actually achieve success in your business venture without having to sacrifice a lot of resources on your end. From starting to measure results and modeling success to delegating work, Lisa dissects the most important yet not fully utilized points of business management.
Staff Sergeant Travis Mills was gravely injured in a blast during a campaign in Afghanistan. In that split-second, his life changed forever. He awoke days later, to find himself a quadruple amputee. Travis sits down with Curtis Lewsey to discuss how overcoming this horrifying moment in his life served as the motivation to start a foundation for wounded veterans and launch a career in motivational speaking. He explains the holistic, family-centered services at The Travis Mills Foundation, which help to heal and repair the mental, spiritual, and physical wounds of our military heroes, their partners, and children.
From its humble beginnings as a social website for Harvard students, Facebook has transformed from a simple socialization tool, to a massively indispensable platform for millions of businesses. Done well, business people can tap into their local community's full potential and gain the most favorable results. Sharing the secrets of how to utilize Facebook as a major tool, is marketing pro, David Frey. Together, Curtis Lewsey and David dissect nine essential strategies that will yield the best outcome when advertising on Facebook, outline the four rules of posting content, and list twenty unique ideas for creating engaging content. David also emphasizes the one thing every marketer must integrate into their Facebook strategies: providing the feeling of likeability and trust.
Hannah Grace Walsh is a passionate 13-year-old girl who loves health and beauty products, gymnastics, and DIY. She’s super driven, creative, and always buzzing with new ideas. In 2016, she had her best one yet – to start creating her own bath bombs at home! Hannah has always been a fan of bath bombs and other bath and beauty products, so after encouragement from her dad and a love of DIY projects, she started to try out different recipes to create her own.
Hannah is not only smart and motivated, she donates a portion of her sales to the Juvenile Diabetes Research Foundation.
https://www.hannahgracebeyoutiful.com/
https://www.instagram.com/hannahgracebeyoutiful/
“Life wants you to grow. If you don’t grow, you won’t be ready for the next step”. Ivan relates how, at the age of 47, he realized that he could do whatever he wanted with his life, and with his dreams. He left the comfort of a good life and a good job, to disregard his fears, disregard nay-saying friends, and listen to his heart.
He wanted to be an author. He began to think like an author, visualize himself at book-signings, imagine seeing and holding his book. He bombarded his being with positivity, and made it happen. He became an author.
He shares: You don’t wait for outside things to change; you change on the inside, and wonderful, miraculous things will follow. You have the power to make your dreams your reality.
Website: https://ivannossa.com/
Book: https://read.amazon.com/kp/embed?asin=B08MYTKTQK&preview=newtab&linkCode=kpe&ref_=cm_sw_r_kb_dp_ew26Fb7S49VXJ
Jim Kohn was a kid headed for trouble, until a successful family friend took him under his wing. He was put to work in the restaurant business, and found his passion! Everything changed. His “Stepdad” encouraged him to go to college, and he later graduated with a degree in Hospitality Management from Cornell.
On a bet, he took over a failing restaurant, and found he had a real knack for it. He recovered many, many more restaurants, steakhouses, nightclubs; and although he eventually left the restaurant business, he still loves taking care of and feeding people.
Jim shares his experience and wisdom in how to perfect an excellent customer experience, create relationships built on trust, and demonstrate appreciation. He stresses the importance of creating happy customers through happy employees. By making employees feel like an important part of a team, with control over their destiny, advancement, and growth, he finds they will develop a whole new attitude.
Learn more about fulfillment, gratitude, and success from one of the best!
Chris Hofstra is one of the great minds behind Lead Scout, a one-of-its-kind Canvassing and Marketing platform. He shares the importance of being at the right place, at the right time.
He believes that anyone who wants to be successful, must be willing to take advantage of an opportunity that has been given them; and, most importantly, must be grateful.
“I’ve always staked my career and my success on seeing opportunity, where other people see nothing...and taking that opportunity when it's been given to me”. That allows for tremendous growth and what others might call “good luck”.
Customer service is key to success. Chris describes how appreciating and caring about others is so important in building relationships. He advocates taking relationships deeper; not just a name and job title, but asking and learning about who people are. Recognize the good in others.
Luis tells a powerful tale of humanity in war-torn Baghdad. The desperation of an old man and his grand-daughter. The camaraderie of Iraqi soldiers. Hundreds of families displaced, their homes decimated. He realizes the mere thin wall of luck; of having been born in a different country; of having lived in a different country, with a different leader. He realized, “That could’ve been me”.
That experience changed his life. He resigned to live his life up to his full abilities, in the best way he could. He decided to treat everybody he came into contact with, with “love, dignity, respect, compassion, and show the love of the Creator”.
Post-Army life brought new lessons and new experiences. By living open to any opportunity, great things came into his life.
A closing tip: “you always bring the best you got because you never know who's watching, or who's going to see your work, because that's what brings referrals and opportunities”.
Kari’s favorite place to be? Racing Porsches! As she would tell you, “It’s in her blood”. Oh; and one more thing, it’s Por-sche, with two syllables! Not “Porsh”.
Kari understands the power of building relationships, and attributes every job she has ever held to referrals earned. She stresses the importance of getting to really know people for who they are and developing deep connections, in order to be able to support them and help them expand into the person they can be. The goal is satisfaction and a deep core happiness; learning how to enjoy every single day, eliminate self-sabotaging behaviors, and being the best you can be.
Justin & Jessica share two invaluable nuggets, vital to any business:
- Empower your team to make decisions. Show appreciation to those who work behind the scenes.
- Provide excellent customer service. Be transparent and do right by your customer.
When others feel your caring and authenticity, you will have the opportunity to earn their trust and respect. That is how great relationships can start and flourish.
“Remember to take care of others, to give back to others, show appreciation, be mindful of how people perceive you, and just be a good person”.
This next guest is one of the top-producing Title Insurance reps in Central Florida. In just two short years, Ashley went from Googling ‘what is title insurance’, to owning her own Title business and growing a large rockin’ team!
The secrets to her huge success? Two pearls:
Transparency. Always keep open lines of communication-- with customers, other agents, etc.
Appreciation. Be diligently creative looking for AMcard-sending opportunities! They’re everywhere!!
Send somebody a card of Appreciation; it will surprise them and you will make their day!
Tune in now and learn the secrets of understanding customer service with Ms Jenny Wemert! Seven years into a teaching career, she realized what she had been missing: helping and serving others and taking care of people.
Surrounded by a family of realtors, she decided to take the risk, and jumped into the realm of real estate. She and her husband and their triplets packed up, relocated to Florida, and she began her new career.
Through consistently reaching out in a new community, establishing and nurturing her database and relationships, she has built a thriving business. She shares novel ideas on how to touch your customers and potential customers, and build a repeat referral business by taking care of and appreciating others.
Discover how to establish and cultivate relationships with co-workers, customers and communities, and how to find people who share your passion of serving.
“The Likeability Factor, or, My Dog Winston” with Tommy Wyatt, hosted by Curtis Lewsey
So many crazy things in the world today, we sometimes feel out of control. There is, however, one very important thing that we DO have control of. That is ‘What We Think’; how we show up, how we respond to others. The old adage “treat others as you would like to be treated”, still holds true today!
Life is about the people you meet and the relationships you build. Strengthen those relationships by appreciating people. By lifting them up. Sincerely let others know that they are important and appreciated. Be that person whom everyone wants to be around- the guy/gal with the magnetic personality that people are drawn to, because you make them feel good.
Click on this amazing podcast to hear more helpful nuggets from Tommy. Learn from a pro!
Tommy Always Wins!
tommy@appreciationmarketing.com
https://www.linkedin.com/in/tommywyatt/
Chris may sell multi-million jets to multi-billionaires, but he’s got a passionate heart for people.
“One thing you never want to outsource is, you don’t want to outsource your heart”...(Chris)
Everyone wants to feel noticed, appreciated, and important. Everyone wants to matter. You may not even know the impact of a “Thank-you” card or a “Thinking of You” card, but the difference may be immeasurable!
Chris shares the importance of making a huge impact on people, with just a simple message of caring and appreciation. He stresses awareness of others, and the importance of recognizing and touching those around us.
Aladdin Kazran shares with us his life’s passions of helping and developing others, serving children, and investing in employees and other people.