The Digital Week Podcast: Recent Episodes

PwC Chair in Digital Economy

The Digital Week explores the nexus between research and industry in the digital economy by weekly commentary by thought leaders in the Brisbane, Queensland and Australian ecosystem.

Join Professor Michael Rosemann and Monica Bradley as they investigate and draw inference from digital innovations and technologies on the future business models and jobs.

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On this episode of The Digital Week podcast, Prof Marek Kowalkiewicz is joined by QUT Business School's, Prof Kevin Desouza.

How long until we're sipping Piña Coladas while robots do all the work? QUT's Prof Kevin Desouza joins Marek to break down the hype vs. reality of job automation and discuss why in a digital world, digital natives are most out of work.

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In this episode of Hiding in Plain Sight, Prof. Marek Kowalkiewicz and Dr Paula Dootson discuss trends shaping the way we think.

This is a part of a three episode series exploring future trends surrounding working, living, and thinking.

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In this episode of Hiding in Plain Sight, Prof. Marek Kowalkiewicz and Dr Paula Dootson discuss trends shaping the way we live.

This is a part of a three episode series exploring future trends surrounding working, living, and thinking.

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In this episode of Hiding in Plain Sight, Prof. Marek Kowalkiewicz and Dr Paula Dootson discuss trends shaping work of the future.

This is a part of a three episode series exploring future trends surrounding working, living, and thinking.

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On this episode of The Digital Week Prof. Marek Kowalkiewicz and Dr Paula Dootson discuss Interactive Business Models.

Following the news of a large insurance company in the US announcing they would no longer underwrite traditional life insurance policy, and instead get customers to share personal data via wearable devices.

Paula and Marek discuss the implications for customers and how this model could disrupt other industries.

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This week on The Digital Week we are joined by Everledger CEO, Leanne Kemp. Leanne joins host, Marek Kowalkiewicz, to discuss her leadership journey, the realities and capabilities of blockchain and of course, jobs of the future.

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Professor Marek Kowalkiewicz and Dr Mark Pedersen of KJR discuss Digital Maturity with Oliver Bolton.

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Professor Marek Kowalkiewicz and Professor Michael Rosemann discuss the ART of excellence with Oliver Bolton.

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In this episode of the Digital Week we talk to Cat Matson, Brisbane’s Chief Digital Officer, on the need for technology to become more responsible in the digital age. The CDE examines how digital technology can amplify existing human values and forms of deviance, which as Professor Marek Kowalkiewicz explains occurs because:

“We live in a world of imperfect information - people who participate in the economy don’t know enough about the decisions they’re making, and that leads to all sorts of perverse or deviant situations in the marketplace”.

Also discussed is the effect of the profit motive on the motivation to do good, the lack of appropriate regulation within the digital space, as well as how governments are ill equipped to promptly address issues of responsibility and accountability in legislation, which as Cat highlights is partly because:

“...these platforms have become such a significant utility…if it’s now a global utility, when will it be regulated like other utilities?”

The responsibility of technology is a pertinent concern for the CDE, with more research being necessary to explore these issues further in the future.

The Digital Week is produced by the CDE - follow us on Twitter and read our articles on Medium.

http://www.chairdigitaleconomy.com.au/ https://twitter.com/ChairDigEconomy https://medium.com/qut-cde

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Researcher and PhD student Anna Oberländer, joins Professor Marek Kowalkiewicz and Professor Michael Rosemann on The Digital Week. Anna is visiting QUT to conduct research exploring Opportunity Management. Together with Michael Rosemann, Anna is investigating how organisations can best capitalize on opportunities.

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QUT's Professor Rowena Barrett joins The Digital Week with Oliver Bolton and Professor Marek Kowalkiewicz. The trio discuss the growing disparity between profits and wages, due to the increased amount of automation in our economy. The conversation was sparked by a recent article published on The Conversation by Rowena, Marek and Shahid MD - The benefits of job automation are not likely to be shared equally. Link -https://theconversation.com/the-benefits-of-job-automation-are-not-likely-to-be-shared-equally-90859

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The Digital Week hosts, special guest, Jocko Willink. Jocko joins Marek Kowalkiewicz and Oliver Bolton for a discussion on leadership in the digital economy. Jocko is a former US Navy SEAL, and author of “Extreme Ownership”.

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Professor Marek Kowalkiewicz and Brisbane's Chief Digital Officer, Cat Matson, discuss digital confidence and how businesses can improve their standing in the digital economy.

Find the survey at: https://www.digitalbrisbane.com.au/articles/digital-confidence-survey/

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Today we revisit one of our most popular podcasts the Industrialisation of Innovation. Host, Monica Bradley, is joined by QUT’s Professor Michael Rosemann and Professor and PwC Chair in the Digital Economy Marek Kowalkiewicz.

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Welcome back to part two of our Healthcare series.

Monica Bradley and Professor Marek Kowalkiewicz continue their discussion on the future of health. This episode looks into the massive disruption coming from tech giants and how this may reshape how we approach healthcare.

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Monica Bradley and Professor Marek Kowalkiewicz discuss the evolution of the healthcare industry. Health 5.0 is part one of a two part Healthcare series.

We take a look at trends that have shaped in the industry since its inception and where the future will take our wellbeing.

This is a two part series dedicated to the Future of Health. Don't miss the next episode.

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Professor Marek Kowalkiewicz and Monica Bradley take a deep dive into the role of government in the new economy.

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This week on The Digital Week we take one our favourites from the vault - Digital Identity 3.0.

A digital identity is the 'holy grail' of the digital economy of people. It is a record of personal information created independent of a corporate context. It covers attributes related to demographics and personal education, entertainment, finance, health, retail etc.

In this podcast, we explore digital identity 3.0 – a platform that is open, connected, proactive, learned and consumer empowered.

What new business-to-consumer and citizen-to-citizen scenarios does digital identity 3.0 unlock? What further value propositions will the concept of ‘bring your own’ data make available?

What does digital identity 3.0 mean for the consumer? How will security, authentication, sharing, terms and community be impacted?

What does digital identity 3.0 mean for machines?

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Professor Marek Kowalkiewicz, Professor Michael Rosemann and Monica Bradley talking all things digital. Are you digitising or digitalising? What is the difference? What should you be doing about it? Can understanding it all help CEOs sleep better? Find out on The Digital Week.

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Monica Bradley is joined by Audeara co-founders Chris Jeffery and James Fielding.

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This week on The Digital Week, Monica Bradley is joined by PwC Chair in Digital Economy Professor Marek Kowalkiewicz and Dr Paula Dootson. The trio discuss where they see digital strategy is heading in the future.

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This week on The Digital Week, Monica Bradley is joined by head of the PwC Chair in Digital Economy, Professor Marek Kowalkiewicz. The pair delve into the future of work and employment.

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This week on The Digital Week, Monica Bradley is joined by Dr Matthew Flynn, who heads the Future of Work theme at the PwC Chair in Digital Economy. With so much talk about the negative implications of automation on future job prospects, Dr Flynn brings an optimistic view to the conversation.

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On today's episode of The Digital Dialogue, Monica Bradley speaks with Michael Evans. Michael was selected as one of four Global Voices Scholars and Australian Youth Delegates to the 2017 World Bank and International Monetary Fund Annual Meetings. A thought-provoking conversation with a young leader, shows Australia's future is in good hands! Connect with Michael Evans - https://www.linkedin.com/in/michaelbenjaminevans/

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This week on The Digital Week Monica Bradley is joined by QUT Associate Professor Nicolas Suzor and Professor Marek Kowalkiewicz. The three delve into the hot topic of human rights online and question if modern society needs a Magna Carta for digital life.

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Host Monica Bradley chats with Cat Matson, Brisbane's Chief Digital Officer. We take a deep dive into the recently released "Digital Brisbane 2.0" report.

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Host, Monica Bradley, is joined by QUT’s Professor Michael Rosemann and Professor and PwC Chair in the Digital Economy Marek Kowalkiewicz.

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It seems the notion of “Fake News” is the biggest news of all at the moment. You don’t have to scroll far in your newsfeed to see a story warning you of fake news or politicians calling each other out for spreading “alternative facts”.

This hot topic is the discussion of the latest episode of The Digital Week. Host, Monica Bradley, is joined by QUT’s Professor Michael Rosemann and Professor and PwC Chair in the Digital Economy Marek Kowalkiewicz.

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This week on The Digital Week, Monica Bradley is joined by Professor Michael Rosemann and PwC Chair in Digital Economy Professor Marek Kowalkiewicz. The trio discuss the evolution of retail and major trends hitting the industries. View the Retail 5.0: Check-out the future report here http://bit.ly/2md43tC

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Ever told a white lie on your tax return? Or said your child was young enough for the discounted child’s fare? What about at the self-service check-out, ever just clicked the standard fruit instead of the expensive organic option?

In this episode of The Digital Week, Monica Bradley speaks to PwC Chair in Digital Economy’s new recruit, Dr Paula Dootson about consumer deviance.

Monica and Paula unpack the impact on organisations, and explore the opportunities within the digital economy to combat consumers’ deviant behaviour.

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Every year seems like an accelerated version of the previous one. So, what’s in store for 2017? Are you ready to seize these new opportunities?

Monica Bradley is joined on The Digital Week by QUT's Professor Michael Rosemann and Professor and PwC Chair in Digital Economy Marek Kowalkiewicz to discuss the future trends, innovation execution and how organisations can best prepare for the future.

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A proactive government seamlessly delivers information and services to citizens based on their needs, circumstance, personal preferences, life events, and location. A proactive government forecasts an occurrence of a life event and provides a service before the citizen even asks, reducing the latency of government services.

Monica Bradley speaks with Pete Townson, from the PwC Chair in Digital Economy, to explore the impact and characteristics of a proactive government.

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What is the difference between a business that just manages to survive and a business that thrives? The PwC Chair in Digital Economy has recently conducted research taking a closer look at highly-successful businesses throughout Queensland.

In an engaging interview, Professor Rowena Barrett recaps the secret, or not so secret, lessons learnt from interviewing top Queensland firms experiencing high growth in the digital age.

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As a society we are reliant on trusted third parties to process and keep accurate records regarding commercial transactions. For decades these third parties including banks, governments, accounting and law firms, have been reasonably protected from digital disruption. With the growing number of firms experimenting with Blockchain technology, could these industries be set for dramatic change?

Professor Marek Kowalkiewicz and Monica Bradley unpack the revolutionary trend of Blockchain. -What is Blockchain? -What opportunities does it present? -What industries will be changed by the integration of this technology?

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Today's competitive business advantage is accurate identification and acceleration of ideas for growth. Indeed the skill of idea generation, validating and scaling are as essential for business success as they are for individuals as we transform to the new economy.

Is there a proven formula? Who should be involved? What outcomes are to be expected? Monica Bradley discusses 'The Sprint' with QUT Professor Marek Kowalkiewicz and Ben Sorensen, PwC Innovation Hub who have run numerous sprints with corporate and government clients seeking to identify, validate and scale new value creation ideas.

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The proactive organisation recommends and offers services before customers realise they need them. It does so by learning to understand customers’ digital signals, using those to forecast events and initiating action early on.

Professor Marek Kowalkiewicz and Monica Bradley explore what is meant by a Proactive Organisation, what characteristics this organisation would embody and how to transition towards proactivity.

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The Digital Economy provides an opportunity-rich environment. However, unlike corporate strengths, weaknesses and threats, the management of opportunities is still an under-developed discipline. In this podcast we cover: - the need for opportunity-driven leadership - how opportunity and innovation management integrate - the possible role of a Chief Opportunity Officer

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Timely response to opportunities, trends and threats is paramount for ensuring revenue resilience. Strategic sensing, identification and categorisation provide organisations the capacity to respond.

Reducing innovation latency enables organisations to adjust their business models if needed and accelerate venturing to respond to changes in the marketplace.

Professors Michael Rosemann and Marek Kowalkiewicz discuss technology and customer led threats and articulate four stages of the environmental sensing radar to assist organisations to embed environmental sensing into their revenue resilience strategy.

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An eminent researcher in innovation, organisational agility and IT management, Professor Kautz has extensive industry and research experience working with agile and scrum development methodologies. We explore their applicability to creating a culture of innovation and developing prototypes and successful products and services.

In a fast changing society, organisations need to adapt quickly which implies taking more risk to remain relevant. Adopting agile development aims to produce prototypes earlier but requires a more open framework with more trust to work effectively.

What does the research say are the risks and benefits of adopting an agile development methodology? How does this operate in practice?

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Monica Bradley is joined by Professors Marcus Foth, Founder and Director of the Urban Infomatics Research Lab at QUT and Marek Kowalkiewicz the PwC Chair in Digital Economy to discuss smart cities.

They explore the social, spacial and technical aspects of urban interactions as they relate to Australia’s cities and the digital economy. Marcus researches the future of cities; where citizens take an active role in how we shape our living environments. Marcus articulates where the current conversation of smart cities is limited, and what is made possible when you consider the city as a platform on top of which citizens, governments, and corporations co-create a sustainable environment.

We deep dive into this research topic as it relates to Brisbane, Australia, Singapore and Rio de Janiero.

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Image courtesy of The Guardian.

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The rise of social capital is evidenced by valuations for organisations such as Strava, WhatsApp and Instagram. In a world where peer to peer platforms provide deep engagement for people, and as we move from the economy of corporations to the economy of people, having people (your customers) at the heart of your business model is critical for growth.

The Digital Week explores the value of social capital for corporations and how new and existing entities can harness the value of digital communities in their business strategies.

Professors Michael Rosemann and Marek Kowalkiewicz investigate these themes and ask:

What will the library of the future look like and behave? The same question can be applied to banks of the future, universities of the future and insurance providers of the future.

Who will develop these relationships? Who will ‘own’ these communities?

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A world leading researcher on neuroplasticity, Professor Selena Bartlett discusses new brain function discoveries including why changing your brain is so challenging and what we can do about it.

Selena also explores the impact of the digital economy and digital exposure on brain neuroplasticity and whether digital natives are fundamentally ‘wired’ differently.

Digital technologies such as big data, apps and democratisation of information are explored as catalysts for a changing research landscape.

Want a job of the future: how about a Brain Fitness Coach.

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Professors Michael Rosemann and Marek Kowalkiewicz explore the various facets of disruptive innovation.

A revenue resilience assessment is proposed as a way to identify those revenue streams in danger of being disrupted. Early identification of disruptive trends reduces latency and increases the window for self disruption.

Catalyzing ideas and a well designed innovation system allow proactive disruption putting organisation into the driver seat. Revenue analysts, corporate disruptors and stand up ideators are emerging jobs in this area.

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Why the IoT will not be an unpredictable mess | Prof Antonio Liotta on the Digital Dialogue

Predictions are that over 1 trillion things including phones, fridges, cars, sensors and micro-processors will be connected, sending and receiving data across the internet by 2020.

With so many 'things' connected and providing data there ARE some physical challenges that need to be resolved including - how do we power so many things; and how do we process all the data.

Professor Antonio Liotta from Eindenhoven University of Technology, Netherlands is an expert in complex networks, data science and future of IoT with a speciality in miniature machine learning. Professor Liotta recently presented at Queensland University of Technology and the Institute of Future Environments.

In a factual and straight forward account discusses the challenges, opportunities and the implication for STEM and higher education on the digital dialogue. The answer he suggests is learnt from the octopus, who has the capacity to learn via neurones right down to the end of its tentacles.

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Hackerspace Brisbane is a volunteer organisation that provides tools, facilities and community mentoring for makers of stuff: be-it giant wood and dragonflies, internet of things infrastructure, high end VR headsets or 3D printing robots on any given night of the week. At its core is providing people access to the tools to feel better about themselves because they can make.

Professor Kowalkiewicz explored Hackerspace Brisbane, its community objectives, challenges and the economic and social value of 'making'.

Maker spaces are a foundational community element for developing skills, creativity and pushing boundaries.

How to create a movement of innovation is a central question for the PwC Chair in Digital Economy. If innovation is the key to Australia's economic future, maker spaces are one of the grassroots movements critical to the culture change that will foster such innovation together with co-working spaces and startup incubators.

Hackerspace Brisbane provides an environment where making and innovation are celebrated - see www.hsbne.org

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Pragmatic, academic, emotional and now digital intelligence, i.e. the capacity to be aware of, participate and contribute in the digital economy for both personal and professional reasons.

Travel bookings, news, entertainment, communication, personal fitness are just a few services that require a certain level of digital intelligence to access, else be precluded from these services.

What are the technical, behavioural and even artistic skills required to access, craft and succeed in the digital age? Is the digital intelligence of a nation a leading indicator for its productivity?

What skills should parents teach their kids about the digital age? What are the social norms in the digital age?

Join Professors Michael Rosemann and Marek Kowalkiewicz with Monica Bradley who explore the many facets of digital intelligence on the digital week.

Connect with us at www.chairdigitaleconomy.com.au

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“The Australia of the future has to be a nation that is agile, that is innovative, that is creative” Malcolm Turnbull, 14 Sept 2015.

Australian’s newest goal to become an agile and innovative nation has caught the attention of many this week. Strategies for inspiring, incubating and exporting innovation to the world is critical to our competitiveness in the globalised economy.

Professors Michael Rosemann and Marek Kowalkiewicz join Monica Bradley to discuss Australia as the innovation nation. They explore:

· What key steps can policy makers take to pivot Australia to innovation? · What things other innovation nations around the world are employing to develop their ecosystems, and · What jobs of the future could be generated by a renewed focus and activity to pivot to innovation

We’re keen to explore the idea and hear your thoughts on what are the top 10 things policy makers could do to enhance, develop and activate innovation throughout Australia. Join the discussion on twitter, facebook or post a comment to our website: www.chairdigitaleconomy.com.au

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A digital identity is the 'holy grail' of the digital economy of people. It is a record of personal information created independent of a corporate context, It covers attributes related to demographics and personal education, entertainment, finance, health, retail etc.

In this podcast, we explore digital identity 3.0 – a platform that is open, connected, proactive, learned and consumer empowered.

What new business-to-consumer and citizen-to-citizen scenarios does digital identity 3.0 unlock? What further value propositions will the concept of ‘bring your own’ data make available?

What does digital identity 3.0 mean for the consumer? How will security, authentication, sharing, terms and community be impacted?

What does digital identity 3.0 mean for machines?

All this and more on The Digital Week with Professor Michael Rosemann and Monica Bradley.

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Listen to the Digital dialogue featuring Australia Post National Director of State Government Sector & QLD/TAS, Tracey Gosling.

In this edition Monica Bradley explores:

  • changing consumer trends
  • digitising product offerings beyond automation to future services offerings
  • helping communities prosper
  • providing immersive learning experiences and
  • below the line vs above the line innovation

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The sharing economy has challenged traditional regulatory frameworks around the world. Professor Bronwen Morgan, UNSW and Dr Nick Suzor, QUT speak to Digital Dialogue about:

  • regulations impact on traditional value exchange;
  • how regulation might evolve as a result of the sharing economy; and
  • the validity of online reviews and rating systems as a mechanism for trust.

Rethinking Regulation in the Digital Economy Symposium was hosted by the Digital Media Research Centre (DMRC), QUT on Tuesday 11 August 2015. For more information about the DMRC see: www.qut.edu.au/research/dmrc

Image supplied by Gründerszene(http://bit.ly/1U89uCt)

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Professor Michael Rosemann and Monica Bradley welcome Professor Marek Kowalkiewicz to the digital week and the role of PwC Chair in Digital Economy. Professor Kowalkiewicz discusses: - Brisbane's global reach in the digital economy; - the domestic opportunities in robots; and - DIY and the maker movement

We want to hear your thoughts and comments in response to jobs you'd like to see robots do and job opportunities in the future - can you imagine a day when we accessorise our robots?

tweet us @chairdigeconomy or comment at our website www.chairdigitaleconomy.com.au

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Professor Michael Rosemann and Monica Bradley discuss public good 3.0*, a future state where governments may not be the only supplier of standardised public value. They explore:

  • How can the digital economy assist with providing smarter public goods
  • Digital public goods provided by non-public sector providers
  • The new skill set required to monetise digital public goods
  • How the theory of public goods helps us to understand future developments

Image supplied by Francisco Osorio (http://tinyurl.com/nk8mbrz)

*3.0 concepts articulate a future state impacted by the digital economy and technologies; where new supply chains, networks, data and access will radically change business models and value exchange. Web 3.0 centres around common platforms of exchange (data, value, machines) where networks can be accessed by humans and non-humans. Similarly other 3.0 concepts discuss customer centric responsive business models.

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Clive Whincup, Woolworths CIO discusses integrating digital with the physical both in retail as well as banking with Professor Michael Rosemann and Monica Bradley on the digital week. Also discussed is:

• Data analytics for business improvement • Customer centric offerings and personalisation • IoT as an opportunity in the supply chain • Industry university collaborations • Generating a culture of innovations through to realisation

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Professor Michael Rosemann and Monica Bradley explore education, today, tomorrow and into 3.0 - the not too distant future state. They discuss:

  • How education can raise the stakes of the innovation economy to ensure Australia¹s prosperity
  • Students gaining industry experience and experimental learning
  • Student with a service contract for lifelong learning
  • Education advisors - a new job for the future?

Image by Marcus Kwan (https://www.flickr.com/photos/aperturismo/4488250788)

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Innovation is the latest buzz word. What is innovation and how to identify the game changing innovations in the digital economy?

Professor Michael Rosemann and Monica Bradley explore the reality and the rhetoric of the innovation cycle: - how the internet enabled economy creates new value - consumer centric design intensive innovation - the full innovation cycle - innovation sprints from idea to market in 90 days - inside our labs, 3 fundamentals that convert innovation ideas to market ready offerings or new businesses.

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Monica Bradley and Georgie Sommerset explore entrepreneurship and digital business in rural and remote Queensland. Does the digital divide limit participation?

Rural startups in Toowomba (@StartupTSG), Townsville (@tsv_Startups) and Cairns (@theSpaceCairns) provide support for startups in rural Queensland and attended Startups in Parliament 2015 with Minister Leanne Enoch. Minister Enoch announced a $40 Million Business Development Fund to complement $300,000 DSITI Startup Queensland Fund. @Tsv_Startups @StartupTSG @theSPACECairns @birdsnestonline

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Digital native students really do think differently as they reflect on their experience during a student design jam, coordinated by PwC at QUT Cube, Gardens Point.

Topics included: * Customer initiated processes * How IoT can assist your nutrition * Why should businesses tap into digital natives for customer centred design * What are some of the value propositions of the future

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Megan Houghton, CEO of CitySmart joins Monica Bradley on the Digital Week talking about sustainability, economics, digital enablers and how data is used to change my behaviour.

Topics include: * gamification to engage the citizens of Brisbane * Easy Green - online program saving citizens approx $40m in energy costs * Reduce your Juice - targeting the biggest energy sucking behaviours * New world infrastructure * Digitisation and asset utilisation and management

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Smart city gamification on the Digital Week * Gamification of taxation and utilities * Integrating the sharing economy into transportation * Providers sensing personal recommendation systems * Infrastructure in the digital world * Conductors of the Internet of Things Professor Michael Rosemann and Monica Bradley discuss smart city opportunities and how life might look in the digital cities of the future.

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Join Monica Bradley at the PwC Innovation Hub exploring what industry think the role of government is in the sharing economy. Contributors include: Stuart Waddington, New Arenas; Justin Hume, Knowledge Flux; Amy Ward, On Tap Marketing; Trent Lund, PwC; Peter Ball, Impact Academy and Professor Michael Rosemann, QUT. Tell us what you think the role of government could be in the sharing economy by tweeting @chairdigeconomy or comment at: http://www.chairdigitaleconomy.com.au/?p=678

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With guest Trent Lund, Lead Partner, Innovation and Digital Ventures, PwC, Professor Michael Rosemann and Monica Bradley explore the science and art of digital disruption.

Is disruption a villain? Do you embrace self-disruption? Disrupting both how and what you do

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Professor Michael Rosemann and Monica Bradley explore the Digital Week.

. Who’s in bed with Calvin Klein? fashion in the digital world . What digital mechanism can encourage customers to love your brand . Spotting trends with data – how can you protect your revenue streams . Crowd source your look . Fashion advice as a service . Why is Macy’s seen as being better placed to take advantage of digital than other retailers?

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Weekly discussion of the economy of corporations, people and things including: What is the value proposition of meta data? Customers will bring their own data / vendor management systems Location-based document management How digital keys open cars for parcel delivery Digitizing idle assets

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Why does the Chair exist? What economic drivers are changing business and how can businesses respond to stay relevant in the new economy? Hear professors Rowena Barrett (Business Management) and Michael Rosemann (Information Systems) uncover their thinking with Monica Bradley from Purposeful Capital.