Resources For Integrated Care: Recent Episodes
Resources For Integrated Care
https://www.resourcesforintegratedcare.com/ Resources for Integrated Care (RIC), in collaboration with the Medicare-Medicaid Coordination Office (MMCO), offers tools and resources to assist providers and health plans in the delivery of more integrated and coordinated care to individuals enrolled in both Medicare and Medicaid.
These podcasts, excerpted from the 2024 webinar, "Supporting Dental Health Care Coordination for Individuals Dually Eligible for Medicare and Medicaid," articulate the dental care needs of dually eligible individuals and highlight promising practices for health plans and providers to meet those needs. Speakers share strategies to support benefits and dental service coordination in a complex health care delivery landscape while addressing underlying dental health equity challenges facing the dually eligible population.
These podcasts, excerpted from the 2024 webinar, "Supporting Dental Health Care Coordination for Individuals Dually Eligible for Medicare and Medicaid," articulate the dental care needs of dually eligible individuals and highlight promising practices for health plans and providers to meet those needs. Speakers share strategies to support benefits and dental service coordination in a complex health care delivery landscape while addressing underlying dental health equity challenges facing the dually eligible population.
These podcasts, excerpted from the 2024 webinar, "Supporting Dental Health Care Coordination for Individuals Dually Eligible for Medicare and Medicaid," articulate the dental care needs of dually eligible individuals and highlight promising practices for health plans and providers to meet those needs. Speakers share strategies to support benefits and dental service coordination in a complex health care delivery landscape while addressing underlying dental health equity challenges facing the dually eligible population.
These podcasts, excerpted from the 2024 webinar, "Supporting Dental Health Care Coordination for Individuals Dually Eligible for Medicare and Medicaid," articulate the dental care needs of dually eligible individuals and highlight promising practices for health plans and providers to meet those needs. Speakers share strategies to support benefits and dental service coordination in a complex health care delivery landscape while addressing underlying dental health equity challenges facing the dually eligible population.
These podcasts, excerpted from the 2024 webinar, "Supporting Dental Health Care Coordination for Individuals Dually Eligible for Medicare and Medicaid," articulate the dental care needs of dually eligible individuals and highlight promising practices for health plans and providers to meet those needs. Speakers share strategies to support benefits and dental service coordination in a complex health care delivery landscape while addressing underlying dental health equity challenges facing the dually eligible population.
These podcasts, excerpted from the 2024 webinar, "Improving Health Equity For Dually Eligible Enrollees In Rural Areas," explore the health equity challenges facing rural communities-particularly as they affect dually eligible individuals-and provide innovative, evidence-based strategies health plans can employ to address them. Speakers discuss health and social disparities in rural areas, the role of social determinants of health (SDOH), innovative partnerships, and provider engagement.
These podcasts, excerpted from the 2024 webinar, "Improving Health Equity For Dually Eligible Enrollees In Rural Areas," explore the health equity challenges facing rural communities-particularly as they affect dually eligible individuals-and provide innovative, evidence-based strategies health plans can employ to address them. Speakers discuss health and social disparities in rural areas, the role of social determinants of health (SDOH), innovative partnerships, and provider engagement.
These podcasts, excerpted from the 2024 webinar, "Improving Health Equity For Dually Eligible Enrollees In Rural Areas," explore the health equity challenges facing rural communities-particularly as they affect dually eligible individuals-and provide innovative, evidence-based strategies health plans can employ to address them. Speakers discuss health and social disparities in rural areas, the role of social determinants of health (SDOH), innovative partnerships, and provider engagement.
This podcast explores SCAN Health Plan’s (SCAN) health equity approach. A not-for-profit Medicare Advantage health plan, SCAN serves more than 285,000 enrollees across California, Nevada, Arizona, Texas, and New Mexico. It also covers more than 48,400 individuals dually eligible for Medicare and Medicaid, which include dually eligible special needs plan enrollees. Listen to SCAN’s former Chief Medical Officer – Dr. Romilla Batra – share insights about SCAN’s initiatives to reduce health care disparities and its broader data-driven strategies to advance health equity.While Part 1 of this podcast discusses strategies for advancing health equity through understanding available data, Part 2 explores the role that community partnerships, cultural competence, and enrollee engagement play in SCAN’s health equity journey.
These podcasts, excerpted from the 2024 webinar, "Enrollee Advisory Committees Through A Health Equity Lens", discuss an overview of Enrollee Advisory Committees and promising practices used to foster meaningful collaboration.
These podcasts, excerpted from the 2024 webinar, "Enrollee Advisory Committees Through A Health Equity Lens", discuss an overview of Enrollee Advisory Committees and promising practices used to foster meaningful collaboration.
This podcast explores SCAN Health Plan’s (SCAN) health equity approach. A not-for-profit Medicare Advantage health plan, SCAN serves more than 285,000 enrollees across California, Nevada, Arizona, and Texas. It also covers more than 48,400 individuals dually eligible for Medicare and Medicaid, which include dually eligible special needs plan enrollees. Listen to SCAN’s former Chief Medical Officer – Dr. Romilla Batra – share insights about SCAN’s initiatives to reduce health care disparities and its broader data-driven strategies to advance health equity.
These podcasts, excerpted from the 2023 webinar, "Addressing Menopause And Health Across The Life Course For Dually Eligible Women With Disability", address barriers and solutions to support dually eligible women with disability in accessing person-centered preventive health care.
These podcasts, excerpted from the 2023 webinar, "Addressing Menopause And Health Across The Life Course For Dually Eligible Women With Disability", address barriers and solutions to support dually eligible women with disability in accessing person-centered preventive health care.
These podcasts, excerpted from the 2023 webinar, "Addressing Menopause And Health Across The Life Course For Dually Eligible Women With Disability", address barriers and solutions to support dually eligible women with disability in accessing person-centered preventive health care.
These podcasts, excerpted from the 2023 webinar, "Addressing Menopause And Health Across The Life Course For Dually Eligible Women With Disability", address barriers and solutions to support dually eligible women with disability in accessing person-centered preventive health care.
These podcasts, excerpted from a 2023 webinar, explore how traditional silos of care can impede a comprehensive approach to care coordination and potential solutions to improve behavioral health condition management among persons with intellectual and developmental disabilities (I/DD) who are dually eligible for Medicare and Medicaid.
These podcasts, excerpted from a 2023 webinar, explore how traditional silos of care can impede a comprehensive approach to care coordination and potential solutions to improve behavioral health condition management among persons with intellectual and developmental disabilities (I/DD) who are dually eligible for Medicare and Medicaid.
These podcasts, excerpted from a 2023 webinar, explore how traditional silos of care can impede a comprehensive approach to care coordination and potential solutions to improve behavioral health condition management among persons with intellectual and developmental disabilities (I/DD) who are dually eligible for Medicare and Medicaid.
This webinar highlights key takeaways from discussions among health plans that participated in the Integrated Care Community of Practice focused on care coordination of dually eligible individuals. Health plans share their promising practices for promoting person-centered care coordination, with an emphasis on communication-focused strategies that health plans and providers serving dually eligible individuals can use to overcome common barriers to care coordination. Communication strategies highlighted in this webinar address both accessible enrollee communication as well as impactful communication across care coordination staff and team members. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2023_ric_webinar_promising-practices-for-promoting-person-centered-communication-and-care-coordination/
This webinar highlights key takeaways from discussions among health plans that participated in the Integrated Care Community of Practice focused on care coordination of dually eligible individuals. Health plans share their promising practices for promoting person-centered care coordination, with an emphasis on communication-focused strategies that health plans and providers serving dually eligible individuals can use to overcome common barriers to care coordination. Communication strategies highlighted in this webinar address both accessible enrollee communication as well as impactful communication across care coordination staff and team members. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2023_ric_webinar_promising-practices-for-promoting-person-centered-communication-and-care-coordination/
This webinar highlights key takeaways from discussions among health plans that participated in the Integrated Care Community of Practice focused on care coordination of dually eligible individuals. Health plans share their promising practices for promoting person-centered care coordination, with an emphasis on communication-focused strategies that health plans and providers serving dually eligible individuals can use to overcome common barriers to care coordination. Communication strategies highlighted in this webinar address both accessible enrollee communication as well as impactful communication across care coordination staff and team members. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2023_ric_webinar_promising-practices-for-promoting-person-centered-communication-and-care-coordination/
These podcasts, excerpted from a 2023 webinar, explores how motivational interviewing (MI) can improve communication in integrated care settings and improve relationships between health plans, providers, and members dually eligible for Medicare and Medicaid; promote the increased utilization of MI and person-centered techniques to better engage members and understand the complex lifestyle factors that impact health behaviors; and encourage the improvement of member retention rates as well as health outcomes for individuals dually eligible for Medicare and Medicaid. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2023_ric_webinar_promising_practices_for_utilizing_motivational_interviewing_mi_to_improve_care_coordination_and_address_social_determinants_of_health_sdoh/
These podcasts, excerpted from a 2023 webinar, explores how motivational interviewing (MI) can improve communication in integrated care settings and improve relationships between health plans, providers, and members dually eligible for Medicare and Medicaid; promote the increased utilization of MI and person-centered techniques to better engage members and understand the complex lifestyle factors that impact health behaviors; and encourage the improvement of member retention rates as well as health outcomes for individuals dually eligible for Medicare and Medicaid. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2023_ric_webinar_promising_practices_for_utilizing_motivational_interviewing_mi_to_improve_care_coordination_and_address_social_determinants_of_health_sdoh/
These podcasts, excerpted from a 2023 webinar, explores how motivational interviewing (MI) can improve communication in integrated care settings and improve relationships between health plans, providers, and members dually eligible for Medicare and Medicaid; promote the increased utilization of MI and person-centered techniques to better engage members and understand the complex lifestyle factors that impact health behaviors; and encourage the improvement of member retention rates as well as health outcomes for individuals dually eligible for Medicare and Medicaid. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2023_ric_webinar_promising_practices_for_utilizing_motivational_interviewing_mi_to_improve_care_coordination_and_address_social_determinants_of_health_sdoh/
In this podcast, Mark Cooper, the Vice President of Medicare-Medicaid Integration at Neighborhood Health Plan of Rhode Island (NHPRI) discusses member advisory committee goals and structure, onboarding and retaining membership, and how NHPRI used MAC member feedback to provide high quality care. These podcasts, excerpted from a 2023 webinar, explores strategies for D-SNPs and Medicare-Medicaid Plans (MMPs) to recruit and retain enrollee advisory committees. The event speakers discuss approaches for addressing logistical and cultural barriers to ongoing member engagement and strategies for supporting effective member participation through training and creating an environment that encourages members to offer and spread insights. Speakers also discuss the impact EACs have within health plans and how EACs generate ideas for organizational implementation. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2023_ric_webinar_recruiting_and_sustaining_successful_enrollee_advisory_committees_eacs/.
In this podcast, Brittany Jackson, a Senior Consultant at The Lewin Group, facilitates a panel discussion with Kara Curtis, the Lead Director of Business Development and Director for D-SNP/MMP Markets at Aetna, a CVS Company, Margaret Caroccia, the Senior Director of Medicare Special Needs Plans at UPMC Health Plan, Insurance Services Division, and Lisa Duchesne (Doo-shane), the Product Director of Medicare-Medicaid Plan at Neighborhood Health Plan of Rhode Island (NHPRI). During this discussion, panelists offer strategies regarding best practices for recruiting and sustaining successful enrollee advisory committees. These podcasts, excerpted from a 2023 webinar, explores strategies for D-SNPs and Medicare-Medicaid Plans (MMPs) to recruit and retain enrollee advisory committees. The event speakers discuss approaches for addressing logistical and cultural barriers to ongoing member engagement and strategies for supporting effective member participation through training and creating an environment that encourages members to offer and spread insights. Speakers also discuss the impact EACs have within health plans and how EACs generate ideas for organizational implementation. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2023_ric_webinar_recruiting_and_sustaining_successful_enrollee_advisory_committees_eacs/.
In this podcast, Margaret Caroccia, the Senior Director of Medicare Special Needs Plans at UPMC Health Plan, Insurance Services Division discusses best practices for recruiting and retaining committee participants, development of D-SNP EACs, as well as lessons learned for committee structure and design. These podcasts, excerpted from a 2023 webinar, explores strategies for D-SNPs and Medicare-Medicaid Plans (MMPs) to recruit and retain enrollee advisory committees. The event speakers discuss approaches for addressing logistical and cultural barriers to ongoing member engagement and strategies for supporting effective member participation through training and creating an environment that encourages members to offer and spread insights. Speakers also discuss the impact EACs have within health plans and how EACs generate ideas for organizational implementation. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2023_ric_webinar_recruiting_and_sustaining_successful_enrollee_advisory_committees_eacs/.
In this podcast, Kara Curtis, the Lead Director of Business Development and Director for D-SNP and Medicare-Medicaid Plan Markets at Aetna, a CVS Company discusses frameworks for EACs, best practices for recruitment and retention, and implementation of advisory committee feedback. These podcasts, excerpted from a 2023 webinar, explores strategies for D-SNPs and Medicare-Medicaid Plans (MMPs) to recruit and retain enrollee advisory committees. The event speakers discuss approaches for addressing logistical and cultural barriers to ongoing member engagement and strategies for supporting effective member participation through training and creating an environment that encourages members to offer and spread insights. Speakers also discuss the impact EACs have within health plans and how EACs generate ideas for organizational implementation. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2023_ric_webinar_recruiting_and_sustaining_successful_enrollee_advisory_committees_eacs/.
In this podcast, Katie Scott, the President of CarePartners, discusses innovations from CarePartners in Texas regarding volunteer-based caregiver support programs.These podcasts, excerpted from a 2022 webinar, build upon the information delivered in the Resources for Integrated Care (RIC) September 2022 webinar titled: “Innovations in Alzheimer’s Disease and Related Dementias (ADRD) Caregiver Support Programs: Building and Leveraging Support Systems.” This webinar continues to explore innovative ways that health equity and caregiver support are addressed across ADRD programs supporting dually eligible people living with ADRD. The event speakers review community-level strategies to ensure adequate care for individuals living with ADRD and their caregivers. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2022_ric_webinar_innovations_alzheimers_disease_related_dementias_adrd_caregiver_support_programs_innovative_community_strategies/.
In this podcast, Karen M. Rose, the Vice Dean, the Director, and a Professor of the Center for Healthy Aging, Self-Management, and Complex Care at The Ohio State University College of Nursing, discusses insights on assessing caregiver burden and supporting the mindfulness of caregivers and families.These podcasts, excerpted from a 2022 webinar, build upon the information delivered in the Resources for Integrated Care (RIC) September 2022 webinar titled: “Innovations in Alzheimer’s Disease and Related Dementias (ADRD) Caregiver Support Programs: Building and Leveraging Support Systems.” This webinar continues to explore innovative ways that health equity and caregiver support are addressed across ADRD programs supporting dually eligible people living with ADRD. The event speakers review community-level strategies to ensure adequate care for individuals living with ADRD and their caregivers. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2022_ric_webinar_innovations_alzheimers_disease_related_dementias_adrd_caregiver_support_programs_innovative_community_strategies/.
In this podcast, Nikki Racelis, a Consultant at The Lewin Group, facilitates a panel discussion with Karen M. Rose, the Vice Dean, the Director, and a Professor of the Center for Healthy Aging, Self-Management, and Complex Care at The Ohio State University College of Nursing, Katie Scott, the President of CarePartners, and Jo Smith, a caregiver. During this discussion, panelists offer strategies and promising practices regarding innovations in Alzheimer’s Disease and Related Dementias, or ADRD, caregiver support programs regarding innovative community strategies.These podcasts, excerpted from a 2022 webinar, build upon the information delivered in the Resources for Integrated Care (RIC) September 2022 webinar titled: “Innovations in Alzheimer’s Disease and Related Dementias (ADRD) Caregiver Support Programs: Building and Leveraging Support Systems.” This webinar continues to explore innovative ways that health equity and caregiver support are addressed across ADRD programs supporting dually eligible people living with ADRD. The event speakers review community-level strategies to ensure adequate care for individuals living with ADRD and their caregivers. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2022_ric_webinar_innovations_alzheimers_disease_related_dementias_adrd_caregiver_support_programs_innovative_community_strategies/.
In this podcast, Laura Maynard, a Managing Consultant at The Lewin Group, facilitates a panel discussion with Christina Mills, the Senior Director of Inclusive Policy and Advocacy at Elevance Health, Stephanie Rasmussen, the Vice President of Long-Term Services and Supports (LTSS) at Sunflower Health Plan in Kansas, and Sarah Fitzwater, the Director of Clinical Operations at iCircle in New York.During this discussion, panelists offer strategies and promising practices regarding Emergency Preparedness Planning for Persons with Disabilities.During emergencies and natural disasters, health plans play a critical role in addressing and protecting their members’ health, safety, and independence. For persons with disabilities and their caregivers, it is crucial for health plans to consider individual circumstances and needs in order to effectively prepare for emergencies and disasters. These podcasts, excerpted from an August 2022 webinar, provide information on creating and strengthening emergency practices embedded in individualized care plans and health plan processes. Enhanced emergency practices will assist members and their caregivers in navigating emergencies and natural disasters.
In this podcast, Merrill Friedman, the RVP of Inclusive Policy & Advocacy at Elevance Health, and Christina Mills, the Senior Director of Inclusive Policy & Advocacy at Elevance Health discuss Emergency Planning with People who have Access and Functional Needs.During emergencies and natural disasters, health plans play a critical role in addressing and protecting their members’ health, safety, and independence. For persons with disabilities and their caregivers, it is crucial for health plans to consider individual circumstances and needs in order to effectively prepare for emergencies and disasters. These podcasts, excerpted from an August 2022 webinar, provide information on creating and strengthening emergency practices embedded in individualized care plans and health plan processes. Enhanced emergency practices will assist members and their caregivers in navigating emergencies and natural disasters.
In this podcast, Stephanie Rasmussen, the Vice President of Long-Term Services and Supports (LTSS) at Sunflower Health Plan in Kansas, discusses the perspective of A Managed Long-Term Services and Supports (MLTSS) Plan.During emergencies and natural disasters, health plans play a critical role in addressing and protecting their members’ health, safety, and independence. For persons with disabilities and their caregivers, it is crucial for health plans to consider individual circumstances and needs in order to effectively prepare for emergencies and disasters. These podcasts, excerpted from an August 2022 webinar, provide information on creating and strengthening emergency practices embedded in individualized care plans and health plan processes. Enhanced emergency practices will assist members and their caregivers in navigating emergencies and natural disasters.
In this podcast, Sarah Fitzwater, the Director of Clinical Operations at iCircle in New York, and Samantha Bartz, the Director of Clinical Services at iCircle in New York, discuss Developing Person-Centered Emergency Preparedness Plans.During emergencies and natural disasters, health plans play a critical role in addressing and protecting their members’ health, safety, and independence. For persons with disabilities and their caregivers, it is crucial for health plans to consider individual circumstances and needs in order to effectively prepare for emergencies and disasters. These podcasts, excerpted from an August 2022 webinar, provide information on creating and strengthening emergency practices embedded in individualized care plans and health plan processes. Enhanced emergency practices will assist members and their caregivers in navigating emergencies and natural disasters.
In this podcast, June Isaacson Kailes, a Disability Policy Consultant at the World Institute on Disability, discusses Strengthening Emergency Planning and Response Roles for Health Plans Serving People with Disabilities.During emergencies and natural disasters, health plans play a critical role in addressing and protecting their members’ health, safety, and independence. For persons with disabilities and their caregivers, it is crucial for health plans to consider individual circumstances and needs in order to effectively prepare for emergencies and disasters. These podcasts, excerpted from an August 2022 webinar, provide information on creating and strengthening emergency practices embedded in individualized care plans and health plan processes. Enhanced emergency practices will assist members and their caregivers in navigating emergencies and natural disasters.
In this podcast, Dr. Emily Lauer, the Director of the Center for Developmental Disabilities Evaluation and Research, or CDDER, at the Eunice Kennedy Shriver Center, discusses health outcomes and the current state of care for people with intellectual and developmental disabilities (I/DD).
These podcasts, excerpted from an August 2022 webinar, discuss strategies for providing coordinated care for individuals with I/DD, including person-centered medical assessment considerations for individuals with I/DD, risk stratification strategies to drive interventions, and family or caregiver support, education, and outreach. Speakers describe the current gaps in care for individuals with I/DD and share strategies for delivering person-centered care for individuals with I/DD through use of interdisciplinary teams (IDTs) and innovative care coordination models.
In this podcast, Dr. Steve Deutsch, the Chief Medical Officer of Partners Health Plan of New York, discusses A Managed Care Approach to Improve the Quality of Care for Persons with intellectual and developmental disabilities (I/DD).
These podcasts, excerpted from an August 2022 webinar, discuss strategies for providing coordinated care for individuals with I/DD, including person-centered medical assessment considerations for individuals with I/DD, risk stratification strategies to drive interventions, and family or caregiver support, education, and outreach. Speakers describe the current gaps in care for individuals with I/DD and share strategies for delivering person-centered care for individuals with I/DD through use of interdisciplinary teams (IDTs) and innovative care coordination models.
In this podcast, Dr. Joan Beasley, a Research Professor and the Director of the National Research Consortium on intellectual and developmental disabilities (I/DD)and Mental Health at the National Center for START Services at the University of New Hampshire, discusses the START Model.
These podcasts, excerpted from an August 2022 webinar, discuss strategies for providing coordinated care for individuals with I/DD, including person-centered medical assessment considerations for individuals with I/DD, risk stratification strategies to drive interventions, and family or caregiver support, education, and outreach. Speakers describe the current gaps in care for individuals with I/DD and share strategies for delivering person-centered care for individuals with I/DD through use of interdisciplinary teams (IDTs) and innovative care coordination models.
In this podcast, Renée Markus Hodin, the Deputy Director of the Center for Consumer Engagement in Health Innovation at Community Catalyst, facilitates a panel discussion with Lauren Easton, the Vice President for Integrative Program Development and Clinical Innovation at Commonwealth Care Alliance, or CCA, Tashau Asefaw, a Manager for Community Programs at Community Health Plan of Washington, or CHPW, and Jen Klopstein, a special needs plan, or SNP, Administrator for Health Services at Viva Health.
In 2021, Resources for Integrated Care launched an Integrated Care Community of Practice (ICCoP), a learning community of outreach and care coordination staff from 20 national and local health plans. These podcasts, excerpted from a December 2021 panel discussion webinar, discuss promising practices that emerged from the ICCoP and elsewhere for locating and engaging these members, especially in light of the COVID-19 pandemic. Panelists share challenges and innovative strategies for engaging members in care coordination, addressing social needs, and providing education and outreach related to the COVID-19 vaccine.
In this podcast, Jen Klopstein, a special needs plan, or SNP, Administrator for Health Services at Viva Health, discusses Viva Health’s approach to locating and engaging hard-to-reach members during COVID-19.
In 2021, Resources for Integrated Care launched an Integrated Care Community of Practice (ICCoP), a learning community of outreach and care coordination staff from 20 national and local health plans. These podcasts, excerpted from a December 2021 panel discussion webinar, discuss promising practices that emerged from the ICCoP and elsewhere for locating and engaging these members, especially in light of the COVID-19 pandemic. Panelists share challenges and innovative strategies for engaging members in care coordination, addressing social needs, and providing education and outreach related to the COVID-19 vaccine.
In this podcast, Tashau Asefaw, a Manager for Community Programs at Community Health Plan of Washington, or CHPW, discusses CHPW’s approach to locating and engaging hard-to-reach members during COVID-19.
In 2021, Resources for Integrated Care launched an Integrated Care Community of Practice (ICCoP), a learning community of outreach and care coordination staff from 20 national and local health plans. These podcasts, excerpted from a December 2021 panel discussion webinar, discuss promising practices that emerged from the ICCoP and elsewhere for locating and engaging these members, especially in light of the COVID-19 pandemic. Panelists share challenges and innovative strategies for engaging members in care coordination, addressing social needs, and providing education and outreach related to the COVID-19 vaccine.
In this podcast, Lauren Easton, the Vice President for Integrative Program Development and Clinical Innovation at Commonwealth Care Alliance, or CCA, discusses CCA’s approach to locating and engaging hard-to-reach members during COVID-19.
In 2021, Resources for Integrated Care launched an Integrated Care Community of Practice (ICCoP), a learning community of outreach and care coordination staff from 20 national and local health plans. These podcasts, excerpted from a December 2021 panel discussion webinar, discuss promising practices that emerged from the ICCoP and elsewhere for locating and engaging these members, especially in light of the COVID-19 pandemic. Panelists share challenges and innovative strategies for engaging members in care coordination, addressing social needs, and providing education and outreach related to the COVID-19 vaccine.
These podcasts, excerpted from a November 2021 webinar, discuss the key role health plans can play in facilitating access to and educating members on the importance of annual flu vaccinations. In this event, representatives from the CDC discuss their efforts to promote equitable access to flu and COVID-19 vaccines and share promising practices for health plans and providers to engage key partners to promote vaccinations among dually eligible beneficiaries. The event also features health plan representatives who share their partnerships with community organizations to promote flu vaccinations.
Disclaimer Please note that this event had a few technical difficulties. As a result, certain points of this event recording are disrupted by an echo and hold music. The recording on the event page has closed captions to ensure the content is understandable and also has a transcript available for download: https://www.resourcesforintegratedcare.com/2021_Webinar/Leveraging_Partnerships_Promote_Flu_Vaccinations_Dually_Eligible_Beneficiaries_COVID-19
These podcasts, excerpted from a November 2021 webinar, discuss the key role health plans can play in facilitating access to and educating members on the importance of annual flu vaccinations. In this event, representatives from the CDC discuss their efforts to promote equitable access to flu and COVID-19 vaccines and share promising practices for health plans and providers to engage key partners to promote vaccinations among dually eligible beneficiaries. The event also features health plan representatives who share their partnerships with community organizations to promote flu vaccinations.
Disclaimer Please note that this event had a few technical difficulties. As a result, certain points of this event recording are disrupted by an echo and hold music. The recording on the event page has closed captions to ensure the content is understandable and also has a transcript available for download: https://www.resourcesforintegratedcare.com/2021_Webinar/Leveraging_Partnerships_Promote_Flu_Vaccinations_Dually_Eligible_Beneficiaries_COVID-19
These podcasts, excerpted from a November 2021 webinar, discuss the key role health plans can play in facilitating access to and educating members on the importance of annual flu vaccinations. In this event, representatives from the CDC discuss their efforts to promote equitable access to flu and COVID-19 vaccines and share promising practices for health plans and providers to engage key partners to promote vaccinations among dually eligible beneficiaries. The event also features health plan representatives who share their partnerships with community organizations to promote flu vaccinations.
Disclaimer Please note that this event had a few technical difficulties. As a result, certain points of this event recording are disrupted by an echo and hold music. The recording on the event page has closed captions to ensure the content is understandable and also has a transcript available for download: https://www.resourcesforintegratedcare.com/2021_Webinar/Leveraging_Partnerships_Promote_Flu_Vaccinations_Dually_Eligible_Beneficiaries_COVID-19
These podcasts, excerpted from a 2021 webinar, explore the challenges and barriers that women with disability face in accessing screenings and health services, and highlight promising practices providers and health plans can employ to achieve better integrated, person-centered care.
These podcasts, excerpted from a 2021 webinar, explore the challenges and barriers that women with disability face in accessing screenings and health services, and highlight promising practices providers and health plans can employ to achieve better integrated, person-centered care.
These podcasts, excerpted from a 2021 webinar, explore the challenges and barriers that women with disability face in accessing screenings and health services, and highlight promising practices providers and health plans can employ to achieve better integrated, person-centered care.
These podcasts, excerpted from a 2021 webinar, explore the challenges and barriers that women with disability face in accessing screenings and health services, and highlight promising practices providers and health plans can employ to achieve better integrated, person-centered care.
Chris Duff and Jose Hernandez – Disability-Competent Care Model by Resources For Integrated Care
Gabriel Uribe and Anna Edwards – Promoting Disability-Competent Care during COVID-19 by Resources For Integrated Care
Stephanie Rasmussen – MLTSS Plan Perspective on Promoting Disability-Competent Care during COVID-19 by Resources For Integrated Care
Nicole Kohler and Katie Sheridan – Diabetes Management and Interventions during COVID-19 by Resources For Integrated Care
Vivian Nnacho Ayuk and Fontella Young – Diabetes Care and Telehealth during COVID-19 by Resources For Integrated Care
Vivian Cheng – Diabetes Care Management and the Clinical Pharmacist Role during COVID-19 by Resources For Integrated Care
Jose Hernandez – A Participant’s Experiences during COVID-19 by Resources For Integrated Care
Misty De Lamare - L.A. Care Health Plan COVID - 19 Vaccination Efforts by Resources For Integrated Care
Beejadi Mukunda, MD - MyCare Ohio Care Source COVID - 19 Vaccination Efforts by Resources For Integrated Care
These podcasts, excerpted from a November 2020 webinar, discuss non-opioid pain management strategies for dually eligible individuals, including effective, person-centered pain management options; challenges health plans and clinicians face in providing effective chronic pain management support; and strategies for addressing pain needs during the COVID-19 pandemic.
These podcasts, excerpted from a November 2020 webinar, discusses non-opioid pain management strategies for dually eligible individuals, including effective, person-centered pain management options; challenges health plans and clinicians face in providing effective chronic pain management support; and strategies for addressing pain needs during the COVID-19 pandemic.
These podcasts, excerpted from a November 2020 webinar, discusses non-opioid pain management strategies for dually eligible individuals, including effective, person-centered pain management options; challenges health plans and clinicians face in providing effective chronic pain management support; and strategies for addressing pain needs during the COVID-19 pandemic.
These podcasts, excerpted from a November 2020 webinar, discusses non-opioid pain management strategies for dually eligible individuals, including effective, person-centered pain management options; challenges health plans and clinicians face in providing effective chronic pain management support; and strategies for addressing pain needs during the COVID-19 pandemic.
These podcasts, excerpted from a November 2020 webinar, discuss non-opioid pain management strategies for dually eligible individuals, including effective, person-centered pain management options; challenges health plans and clinicians face in providing effective chronic pain management support; and strategies for addressing pain needs during the COVID-19 pandemic.
These podcasts, excerpted from a November 2020 webinar, discuss non-opioid pain management strategies for dually eligible individuals, including effective, person-centered pain management options; challenges health plans and clinicians face in providing effective chronic pain management support; and strategies for addressing pain needs during the COVID-19 pandemic.
These podcasts, excerpted from a November 2020 webinar, discuss non-opioid pain management strategies for dually eligible individuals, including effective, person-centered pain management options; challenges health plans and clinicians face in providing effective chronic pain management support; and strategies for addressing pain needs during the COVID-19 pandemic.
These podcasts, excerpted from a November 2020 webinar, discusses non-opioid pain management strategies for dually eligible individuals, including effective, person-centered pain management options; challenges health plans and clinicians face in providing effective chronic pain management support; and strategies for addressing pain needs during the COVID-19 pandemic.
These podcasts, excerpted from an October 2020 webinar, discuss the key role health plans can play in facilitating access to and educating members on the importance of annual flu vaccinations. In this panel discussion, health plans share promising practices for promoting flu vaccinations, including establishing flu vaccine committees, developing effective communication and outreach strategies with the input of member advisory councils, and partnering with community organizations in vaccination delivery. Panelists also discuss how they are adapting these strategies during COVID-19.
These podcasts, excerpted from an October 2020 webinar, discuss the key role health plans can play in facilitating access to and educating members on the importance of annual flu vaccinations. In this panel discussion, health plans share promising practices for promoting flu vaccinations, including establishing flu vaccine committees, developing effective communication and outreach strategies with the input of member advisory councils, and partnering with community organizations in vaccination delivery. Panelists also discuss how they are adapting these strategies during COVID-19.
These podcasts, excerpted from an October 2020 webinar, discuss the key role health plans can play in facilitating access to and educating members on the importance of annual flu vaccinations. In this panel discussion, health plans share promising practices for promoting flu vaccinations, including establishing flu vaccine committees, developing effective communication and outreach strategies with the input of member advisory councils, and partnering with community organizations in vaccination delivery. Panelists also discuss how they are adapting these strategies during COVID-19.
These podcasts, excerpted from an October 2020 webinar, discuss the key role health plans can play in facilitating access to and educating members on the importance of annual flu vaccinations. In this panel discussion, health plans share promising practices for promoting flu vaccinations, including establishing flu vaccine committees, developing effective communication and outreach strategies with the input of member advisory councils, and partnering with community organizations in vaccination delivery. Panelists also discuss how they are adapting these strategies during COVID-19.
These podcasts, excerpted from an October 2020 webinar, discuss the key role health plans can play in facilitating access to and educating members on the importance of annual flu vaccinations. In this panel discussion, health plans share promising practices for promoting flu vaccinations, including establishing flu vaccine committees, developing effective communication and outreach strategies with the input of member advisory councils, and partnering with community organizations in vaccination delivery. Panelists also discuss how they are adapting these strategies during COVID-19.
These podcasts, excerpted from an October 2020 webinar, discuss the key role health plans can play in facilitating access to and educating members on the importance of annual flu vaccinations. In this panel discussion, health plans share promising practices for promoting flu vaccinations, including establishing flu vaccine committees, developing effective communication and outreach strategies with the input of member advisory councils, and partnering with community organizations in vaccination delivery. Panelists also discuss how they are adapting these strategies during COVID-19.
These podcasts, excerpted from a September 2020 webinar, discuss the additional challenges health plans are facing to effective member engagement in plan governance due to the COVID-19 pandemic, and its associated physical distancing protocols. This panel discussion offers promising practices for staying connected to member advisors and supporting their continued involvement during COVID-19.
These podcasts, excerpted from a September 2020 webinar, discuss the additional challenges health plans are facing to effective member engagement in plan governance due to the COVID-19 pandemic, and its associated physical distancing protocols. This panel discussion offers promising practices for staying connected to member advisors and supporting their continued involvement during COVID-19.
These podcasts, excerpted from a September 2020 webinar, discuss the additional challenges health plans are facing to effective member engagement in plan governance due to the COVID-19 pandemic, and its associated physical distancing protocols. This panel discussion offers promising practices for staying connected to member advisors and supporting their continued involvement during COVID-19.
These podcasts, excerpted from a September 2020 webinar, discuss the additional challenges health plans are facing to effective member engagement in plan governance due to the COVID-19 pandemic, and its associated physical distancing protocols. This panel discussion offers promising practices for staying connected to member advisors and supporting their continued involvement during COVID-19.
These podcasts, excerpted from a July 2020 webinar, discuss strategies for supporting caregivers of older adults during times of stress and isolation. In April 2020, Resources for Integrated Care held a highly attended webinar on this topic. Due to the continued interest in this area, RIC invites you to listen to the follow-up panel discussion offering additional information in response to audience questions. Topics discussed by the panel include strategies for supporting caregivers of older adults with depression; assisting caregivers who live apart from their loved ones, including those in rural areas; addressing caregiver grief; and strategies for engaging caregivers virtually.
These podcasts, excerpted from a July 2020 webinar, discuss strategies for supporting caregivers of older adults during times of stress and isolation. In April 2020, Resources for Integrated Care held a highly attended webinar on this topic. Due to the continued interest in this area, RIC invites you to listen to the follow-up panel discussion offering additional information in response to audience questions. Topics discussed by the panel include strategies for supporting caregivers of older adults with depression; assisting caregivers who live apart from their loved ones, including those in rural areas; addressing caregiver grief; and strategies for engaging caregivers virtually.
These podcasts, excerpted from an June 2020 webinar, provides information on how COVID-19 affects and presents in people with ADRD, strategies for family and friend caregivers for supporting those with ADRD living at home during COVID-19, and opportunities for health care systems to prepare to meet the needs of people with ADRD diagnosed with COVID-19. .
These podcasts, excerpted from an June 2020 webinar, provides information on how COVID-19 affects and presents in people with ADRD, strategies for family and friend caregivers for supporting those with ADRD living at home during COVID-19, and opportunities for health care systems to prepare to meet the needs of people with ADRD diagnosed with COVID-19. .
These podcasts, excerpted from an June 2020 webinar, provides information on how COVID-19 affects and presents in people with ADRD, strategies for family and friend caregivers for supporting those with ADRD living at home during COVID-19, and opportunities for health care systems to prepare to meet the needs of people with ADRD diagnosed with COVID-19. .
These podcasts, excerpted from an June 2020 webinar, provides information on how COVID-19 affects and presents in people with ADRD, strategies for family and friend caregivers for supporting those with ADRD living at home during COVID-19, and opportunities for health care systems to prepare to meet the needs of people with ADRD diagnosed with COVID-19. .
These podcasts, excerpted from an June 2020 webinar, provides information on how COVID-19 affects and presents in people with ADRD, strategies for family and friend caregivers for supporting those with ADRD living at home during COVID-19, and opportunities for health care systems to prepare to meet the needs of people with ADRD diagnosed with COVID-19. .
This podcast offers offer strategies for supporting caregivers and their loved ones, up-to-date information on facilitating access to health and social supports from which caregivers might benefit, and practical tips for addressing the specific needs of caregivers experiencing social isolation and stress-related conditions. Speakers also include strategies that are relevant in virtual settings. By the end of this webinar, participants should be able to:
This podcast offers offer strategies for supporting caregivers and their loved ones, up-to-date information on facilitating access to health and social supports from which caregivers might benefit, and practical tips for addressing the specific needs of caregivers experiencing social isolation and stress-related conditions. Speakers also include strategies that are relevant in virtual settings. By the end of this webinar, participants should be able to:
This podcast offers offer strategies for supporting caregivers and their loved ones, up-to-date information on facilitating access to health and social supports from which caregivers might benefit, and practical tips for addressing the specific needs of caregivers experiencing social isolation and stress-related conditions. Speakers also include strategies that are relevant in virtual settings. By the end of this webinar, participants should be able to:
This podcast offers offer strategies for supporting caregivers and their loved ones, up-to-date information on facilitating access to health and social supports from which caregivers might benefit, and practical tips for addressing the specific needs of caregivers experiencing social isolation and stress-related conditions. Speakers also include strategies that are relevant in virtual settings. By the end of this webinar, participants should be able to:
These podcasts, excerpted from an December 2019 webinar provides lessons learned and strategies for providing care for dually eligible individuals with I/DD across the lifespan.
These podcasts, excerpted from an December 2019 webinar provides lessons learned and strategies for providing care for dually eligible individuals with I/DD across the lifespan.
These podcasts, excerpted from an December 2019 webinar provides lessons learned and strategies for providing care for dually eligible individuals with I/DD across the lifespan.
This podcast, excerpted from a September 2019 conversation event, in collaboration with the Independent Care System (ICS), provided a platform for questions to be answered on how health plans and providers can improve health outcomes for this population by addressing gaps in care coordination that often disrupt continuity of care and lead to fragmentation of care. This conversation focused on the key elements of and strategies to improve care coordination, including the role of interdisciplinary teams.
This podcast, excerpted from a September 2019 conversation event in collaboration with Dr. Judith Cook, provided a platform for attendees to engage directly with Dr.Cook and ask questions related to how health coaching and wellness planning can increase the engagement of individuals dually eligible for Medicare and Medicaid in self-management activities. Dr. Cook answered questions about the topic during the conversation.
This podcast, excerpted from a July 2019 conversation event, in collaboration with the Americans with Disabilities Act National Network (ADANN), provided a platform for questions to be answered on how healthcare organizations and facilities can best improve accessibility for participants living with disabilities to best meet their care needs. This event focused on healthcare facility accessibility, including physical and communication barriers that may impede participants living with disabilities from receiving care. Representatives from ADANN answered your ADA and other accessibility questions.
This podcast is presented by the Lewin Group and is supported through the Medicare-Medicaid Coordination Office at the Centers for Medicare & Medicaid services. MMCO is dedicated to ensuring beneficiaries enrolled in Medicare & Medicaid have access to seamless high-quality healthcare that includes the full range of covered services in both programs. To support providers and their efforts to deliver more integrated, coordinated care, MMCO is developing technical assistance and actionable tools based on successful innovations and care models. To learn more about current efforts and resources, pleases visit our website or follow us on Twitter for more details. Our twitter handle is @integrate_care.
These podcasts, excerpted from an August 2019 webinar, discuss the importance of care coordinators, person-centered care planning, and assisting members with management tasks required for self-direction for plans seeking to support consumers in directing their own care.
These podcasts, excerpted from an August 2019 webinar, discuss the importance of care coordinators, person-centered care planning, and assisting members with management tasks required for self-direction for plans seeking to support consumers in directing their own care.
These podcasts, excerpted from an August 2019 webinar, discuss the importance of care coordinators, person-centered care planning, and assisting members with management tasks required for self-direction for plans seeking to support consumers in directing their own care.
These podcasts, excerpted from an August 2019 webinar, discuss the importance of care coordinators, person-centered care planning, and assisting members with management tasks required for self-direction for plans seeking to support consumers in directing their own care.
Excerpted from a May 2019 webinar, these podcasts discuss common substance use disorders (SUD)among dually eligible older adults, identify promising practices for screening, treatment, and care coordination, and demonstrate practical strategies for meeting the needs of older adults with SUDs. Speakers, including a consumer with lived experience, will share lessons learned and strategies to provide effective care for dually eligible older adults with SUDs.
Excerpted from a May 2019 webinar, these podcasts discuss common substance use disorders (SUD)among dually eligible older adults, identify promising practices for screening, treatment, and care coordination, and demonstrate practical strategies for meeting the needs of older adults with SUDs. Speakers, including a consumer with lived experience, will share lessons learned and strategies to provide effective care for dually eligible older adults with SUDs.
Excerpted from a May 2019 webinar, these podcasts discuss common substance use disorders (SUD)among dually eligible older adults, identify promising practices for screening, treatment, and care coordination, and demonstrate practical strategies for meeting the needs of older adults with SUDs. Speakers, including a consumer with lived experience, will share lessons learned and strategies to provide effective care for dually eligible older adults with SUDs.
Excerpted from a May 2019 webinar, these podcasts discuss common substance use disorders (SUD)among dually eligible older adults, identify promising practices for screening, treatment, and care coordination, and demonstrate practical strategies for meeting the needs of older adults with SUDs. Speakers, including a consumer with lived experience, will share lessons learned and strategies to provide effective care for dually eligible older adults with SUDs.
These podcasts excerpted from a July 2019 webinar describe best practices and guidelines for diagnosing and assessing dementia among older adults who are dually eligible and provides an overview of current evidence-based treatments. Speakers, including a caregiver, discuss firsthand experiences and lessons learned, including the impact of different interventions and approaches on older adults with dementia and their caregivers.
These podcasts excerpted from a July 2019 webinar describe best practices and guidelines for diagnosing and assessing dementia among older adults who are dually eligible and provides an overview of current evidence-based treatments. Speakers, including a caregiver, discuss firsthand experiences and lessons learned, including the impact of different interventions and approaches on older adults with dementia and their caregivers.
These podcasts excerpted from a July 2019 webinar describe best practices and guidelines for diagnosing and assessing dementia among older adults who are dually eligible and provides an overview of current evidence-based treatments. Speakers, including a caregiver, discuss firsthand experiences and lessons learned, including the impact of different interventions and approaches on older adults with dementia and their caregivers.
These podcasts excerpted from a July 2019 webinar describe best practices and guidelines for diagnosing and assessing dementia among older adults who are dually eligible and provides an overview of current evidence-based treatments. Speakers, including a caregiver, discuss firsthand experiences and lessons learned, including the impact of different interventions and approaches on older adults with dementia and their caregivers.
These podcats excerpted from a July 2019 webinar discuss strategies for providing direct care services with cultural sensitivity, as well as training elements for direct care workers to achieve cultural competence. Speakers share strategies for effectively identifying and meeting beneficiaries’ LTSS needs, in both institutional and community-based settings, while respecting their diverse cultural preferences. Finally, a direct care worker shares her firsthand experiences and recommendations on providing culturally competent direct care.
These podcats excerpted from a July 2019 webinar discuss strategies for providing direct care services with cultural sensitivity, as well as training elements for direct care workers to achieve cultural competence. Speakers share strategies for effectively identifying and meeting beneficiaries’ LTSS needs, in both institutional and community-based settings, while respecting their diverse cultural preferences. Finally, a direct care worker shares her firsthand experiences and recommendations on providing culturally competent direct care.
These podcats excerpted from a July 2019 webinar discuss strategies for providing direct care services with cultural sensitivity, as well as training elements for direct care workers to achieve cultural competence. Speakers share strategies for effectively identifying and meeting beneficiaries’ LTSS needs, in both institutional and community-based settings, while respecting their diverse cultural preferences. Finally, a direct care worker shares her firsthand experiences and recommendations on providing culturally competent direct care.
These podcasts excerpted from a June 2019 webinar discuss the common causes and types of pain among dually eligible older adults, identifies promising practices for biopsychosocial pain management and demonstrates practical strategies for conducting geriatric pain assessments, delivering evidence-based treatment interventions, and supporting older adults in achieving their pain management and wellness goals. Speakers discuss the appropriate use of opioids and strategies to help older adults with opioid use disorder effectively manage chronic pain. Speakers, including an older adult with lived experience managing chronic pain, share lessons learned on how to effectively care for and support dually eligible older adults.
These podcasts excerpted from a June 2019 webinar discuss the common causes and types of pain among dually eligible older adults, identifies promising practices for biopsychosocial pain management and demonstrates practical strategies for conducting geriatric pain assessments, delivering evidence-based treatment interventions, and supporting older adults in achieving their pain management and wellness goals. Speakers discuss the appropriate use of opioids and strategies to help older adults with opioid use disorder effectively manage chronic pain. Speakers, including an older adult with lived experience managing chronic pain, share lessons learned on how to effectively care for and support dually eligible older adults.
These podcasts excerpted from a June 2019 webinar discuss the common causes and types of pain among dually eligible older adults, identifies promising practices for biopsychosocial pain management and demonstrates practical strategies for conducting geriatric pain assessments, delivering evidence-based treatment interventions, and supporting older adults in achieving their pain management and wellness goals. Speakers discuss the appropriate use of opioids and strategies to help older adults with opioid use disorder effectively manage chronic pain. Speakers, including an older adult with lived experience managing chronic pain, share lessons learned on how to effectively care for and support dually eligible older adults.
These podcasts excerpted from a June 2019 webinar discuss the common causes and types of pain among dually eligible older adults, identifies promising practices for biopsychosocial pain management and demonstrates practical strategies for conducting geriatric pain assessments, delivering evidence-based treatment interventions, and supporting older adults in achieving their pain management and wellness goals. Speakers discuss the appropriate use of opioids and strategies to help older adults with opioid use disorder effectively manage chronic pain. Speakers, including an older adult with lived experience managing chronic pain, share lessons learned on how to effectively care for and support dually eligible older adults.
This webinar presents information on ongoing work and achieved outcomes for two states participating in the Financial Alignment Initiative. State agencies, health plans, and community organizations in California and Texas collaborate within the framework of this demonstration to improve care while controlling costs for enrollees with dementia, which account for 25 percent of their participating beneficiaries. Presenters share strategies and tools for the delivery of dementia capable care, as well as tips for leveraging resources within federal, state and local environments to build more responsive systems of care delivery.
This webinar presents information on ongoing work and achieved outcomes for two states participating in the Financial Alignment Initiative. State agencies, health plans, and community organizations in California and Texas collaborate within the framework of this demonstration to improve care while controlling costs for enrollees with dementia, which account for 25 percent of their participating beneficiaries. Presenters share strategies and tools for the delivery of dementia capable care, as well as tips for leveraging resources within federal, state and local environments to build more responsive systems of care delivery.
This webinar presents information on ongoing work and achieved outcomes for two states participating in the Financial Alignment Initiative. State agencies, health plans, and community organizations in California and Texas collaborate within the framework of this demonstration to improve care while controlling costs for enrollees with dementia, which account for 25 percent of their participating beneficiaries. Presenters share strategies and tools for the delivery of dementia capable care, as well as tips for leveraging resources within federal, state and local environments to build more responsive systems of care delivery.
Excerpted from a March 2019 webinar, these podcasts focus on recruiting members who represent diverse experiences and supporting member participation to ensure feedback is robust and useful. Specifically, these podcasts shares strategies for recruiting members who have the capacity, skills, time, and motivation to engage in plan governance activities. It also provides promising practices for supporting members to overcome barriers to regular and meaningful participation. Speakers provide lessons from their work recruiting, supporting, and training members participating in a variety of governance bodies, including advisory councils and governing boards. Finally, individual members share their first-hand experiences as participants in these bodies and offer their insights on how to identify, motivate, and support people with complex health and social needs.
Excerpted from a March 2019 webinar, these podcasts focus on recruiting members who represent diverse experiences and supporting member participation to ensure feedback is robust and useful. Specifically, these podcasts shares strategies for recruiting members who have the capacity, skills, time, and motivation to engage in plan governance activities. It also provides promising practices for supporting members to overcome barriers to regular and meaningful participation. Speakers provide lessons from their work recruiting, supporting, and training members participating in a variety of governance bodies, including advisory councils and governing boards. Finally, individual members share their first-hand experiences as participants in these bodies and offer their insights on how to identify, motivate, and support people with complex health and social needs.
Excerpted from a March 2019 webinar, these podcasts focus on recruiting members who represent diverse experiences and supporting member participation to ensure feedback is robust and useful. Specifically, these podcasts shares strategies for recruiting members who have the capacity, skills, time, and motivation to engage in plan governance activities. It also provides promising practices for supporting members to overcome barriers to regular and meaningful participation. Speakers provide lessons from their work recruiting, supporting, and training members participating in a variety of governance bodies, including advisory councils and governing boards. Finally, individual members share their first-hand experiences as participants in these bodies and offer their insights on how to identify, motivate, and support people with complex health and social needs.
Person-centered care is consistent with the values, needs, and desires of individuals and is achieved when providers and health plans involve individuals in healthcare discussions and decisions. A person-centered approach to healthcare and community-based services has potential to improve the quality of care, reduce costs, and address social determinants of health to create healthier communities.[1]
Individuals dually eligible for Medicare and Medicaid have high rates of chronic conditions and long-term support needs, accounting for a disproportionately large share of Medicare and Medicaid expenditures.[2] The strengths-based focus of person-centered approaches is especially helpful for managing chronic conditions and identifying long-term support needs. It can lower costs through integrating natural supports and community resources. These podcasts describe practical person-centered tools and approaches organizations and professionals can adapt to better support aging in place. Speakers share strategies for integrating person-centered approaches into clinical and community-based settings, and discuss how approaches differ based on the individual goals of the client.
Person-centered care is consistent with the values, needs, and desires of individuals and is achieved when providers and health plans involve individuals in healthcare discussions and decisions. A person-centered approach to healthcare and community-based services has potential to improve the quality of care, reduce costs, and address social determinants of health to create healthier communities.[1]
Individuals dually eligible for Medicare and Medicaid have high rates of chronic conditions and long-term support needs, accounting for a disproportionately large share of Medicare and Medicaid expenditures.[2] The strengths-based focus of person-centered approaches is especially helpful for managing chronic conditions and identifying long-term support needs. It can lower costs through integrating natural supports and community resources. These podcasts describe practical person-centered tools and approaches organizations and professionals can adapt to better support aging in place. Speakers share strategies for integrating person-centered approaches into clinical and community-based settings, and discuss how approaches differ based on the individual goals of the client.
Person-centered care is consistent with the values, needs, and desires of individuals and is achieved when providers and health plans involve individuals in healthcare discussions and decisions. A person-centered approach to healthcare and community-based services has potential to improve the quality of care, reduce costs, and address social determinants of health to create healthier communities.[1]
Individuals dually eligible for Medicare and Medicaid have high rates of chronic conditions and long-term support needs, accounting for a disproportionately large share of Medicare and Medicaid expenditures.[2] The strengths-based focus of person-centered approaches is especially helpful for managing chronic conditions and identifying long-term support needs. It can lower costs through integrating natural supports and community resources. These podcasts describe practical person-centered tools and approaches organizations and professionals can adapt to better support aging in place. Speakers share strategies for integrating person-centered approaches into clinical and community-based settings, and discuss how approaches differ based on the individual goals of the client.
Excerpted from a May 2019 webinar, these podcasts discuss common substance use disorders (SUD)among dually eligible older adults, identify promising practices for screening, treatment, and care coordination, and demonstrate practical strategies for meeting the needs of older adults with SUDs. Speakers, including a consumer with lived experience, will share lessons learned and strategies to provide effective care for dually eligible older adults with SUDs.
Excerpted from a May 2019 webinar, these podcasts discuss common substance use disorders (SUD)among dually eligible older adults, identify promising practices for screening, treatment, and care coordination, and demonstrate practical strategies for meeting the needs of older adults with SUDs. Speakers, including a consumer with lived experience, will share lessons learned and strategies to provide effective care for dually eligible older adults with SUDs.
Excerpted from a May 2019 webinar, these podcasts discuss common substance use disorders (SUD)among dually eligible older adults, identify promising practices for screening, treatment, and care coordination, and demonstrate practical strategies for meeting the needs of older adults with SUDs. Speakers, including a consumer with lived experience, will share lessons learned and strategies to provide effective care for dually eligible older adults with SUDs.
Excerpted from a May 2019 webinar, these podcasts discuss common substance use disorders (SUD)among dually eligible older adults, identify promising practices for screening, treatment, and care coordination, and demonstrate practical strategies for meeting the needs of older adults with SUDs. Speakers, including a consumer with lived experience, will share lessons learned and strategies to provide effective care for dually eligible older adults with SUDs.
Excerpted from a May 2019 webinar, these podcasts discuss common substance use disorders (SUD)among dually eligible older adults, identify promising practices for screening, treatment, and care coordination, and demonstrate practical strategies for meeting the needs of older adults with SUDs. Speakers, including a consumer with lived experience, will share lessons learned and strategies to provide effective care for dually eligible older adults with SUDs.
Leena Sharma & Marc Cohen - Exploration Of Consumer Advisory Councils by Resources For Integrated Care
Angela Addo & Kathryn Hanfland - Fundamentals Of Engaging Members In Plan Governance by Resources For Integrated Care
Kristina Rossi And Robyn Rohr - Planning For Successful Member Engagement In Plan Governance by Resources For Integrated Care
These podcasts, excerpted from a March 2019 webinar, feature strategies for successfully soliciting feedback from members and communicating feedback to staff across all operational levels within the plan, including senior plan leadership. Plan representatives share strategies for communicating changes in processes, policies, and procedures with members engaged in plan governance and will provide specific examples of changes that occurred as a result of feedback from members. Finally, individual members share their first-hand experiences with engagement in plan governance and will offer their insights on how their role in plan governance has led to improvements in care for individuals dually eligible for Medicare and Medicaid, as well as other people with complex health and social needs.
These podcasts, excerpted from a March 2019 webinar, feature strategies for successfully soliciting feedback from members and communicating feedback to staff across all operational levels within the plan, including senior plan leadership. Plan representatives share strategies for communicating changes in processes, policies, and procedures with members engaged in plan governance and will provide specific examples of changes that occurred as a result of feedback from members. Finally, individual members share their first-hand experiences with engagement in plan governance and will offer their insights on how their role in plan governance has led to improvements in care for individuals dually eligible for Medicare and Medicaid, as well as other people with complex health and social needs.
These podcasts, excerpted from a March 2019 webinar, feature strategies for successfully soliciting feedback from members and communicating feedback to staff across all operational levels within the plan, including senior plan leadership. Plan representatives share strategies for communicating changes in processes, policies, and procedures with members engaged in plan governance and will provide specific examples of changes that occurred as a result of feedback from members. Finally, individual members share their first-hand experiences with engagement in plan governance and will offer their insights on how their role in plan governance has led to improvements in care for individuals dually eligible for Medicare and Medicaid, as well as other people with complex health and social needs.
Priscilla Gazarian - The Strategies To Reduce Injuries And Develop Confidence In Elders Study by Resources For Integrated Care
Sachin Jain - Falls Prevention, Medicare - Medicaid Plan Perspective by Resources For Integrated Care
Albert Cardenas - Identifying Health Plan Members’ Language Preferences by Resources For Integrated Care
Darci Graves - Effective Communication With Individuals With Limited English Proficiency (LEP) by Resources For Integrated Care
Marta Pereyra - Meeting Language Preferences Through Partnering With Community - Based Organizations by Resources For Integrated Care
Chelsea Gilchrist - Falls Prevention & Center For Healthy Aging, National Council On Aging (NCOA) by Resources For Integrated Care
Elizabeth Warfield And Jen Bundy - Care Management And Addressing Barriers To Care by Resources For Integrated Care
Jamie Hanes - Making Contacts And Building Trust With New Members by Resources For Integrated Care
Ann Marie Luongo - A Community - Based Program Manager Perspective by Resources For Integrated Care
These podcasts excerpted from a 2018 webinar shares strategies for skillful communication, recognition, and response to needs of beneficiaries and their families throughout the course of serious illness, and engagement of palliative care consultants as an added layer of support. Timely recognition of hospice eligibility and referral in the months before death may improve quality of life and reduce reliance on emergency departments and hospitals for crisis management. The speakers also help the audience recognize the signs of the active dying process to ensure that thoughtful expert care is available during this vulnerable time.
These podcasts excerpted from a 2018 webinar shares strategies for skillful communication, recognition, and response to needs of beneficiaries and their families throughout the course of serious illness, and engagement of palliative care consultants as an added layer of support. Timely recognition of hospice eligibility and referral in the months before death may improve quality of life and reduce reliance on emergency departments and hospitals for crisis management. The speakers also help the audience recognize the signs of the active dying process to ensure that thoughtful expert care is available during this vulnerable time.
These podcasts excerpted from a 2018 webinar shares strategies for skillful communication, recognition, and response to needs of beneficiaries and their families throughout the course of serious illness, and engagement of palliative care consultants as an added layer of support. Timely recognition of hospice eligibility and referral in the months before death may improve quality of life and reduce reliance on emergency departments and hospitals for crisis management. The speakers also help the audience recognize the signs of the active dying process to ensure that thoughtful expert care is available during this vulnerable time.
These podcasts excerpted from a 2018 webinar shares strategies for skillful communication, recognition, and response to needs of beneficiaries and their families throughout the course of serious illness, and engagement of palliative care consultants as an added layer of support. Timely recognition of hospice eligibility and referral in the months before death may improve quality of life and reduce reliance on emergency departments and hospitals for crisis management. The speakers also help the audience recognize the signs of the active dying process to ensure that thoughtful expert care is available during this vulnerable time.
Judi Lund Person - National Hospice and Palliative Care Organization by Resources For Integrated Care
Donna Fick - Individual, System & Provider Factors in Medication Mismanagement by Resources For Integrated Care
These podcasts, excerpted from an April 2018 webinar, explore the benefits of partnerships between health plans and community-based organizations to establish a network with local leadership and support community integration for persons with disabilities. Social determinants of health – such as affordable and accessible housing, transportation, nutritional adequacy, and social and familial supports – may impact participant health outcomes and create challenges for providers and health plans. Partnerships built on bringing together the competencies and knowledge of medical providers and community-based organizations assist with both the transitional needs of participants as well as longer-term support for success in the community. Discussions highlight how one Center for Independent Living has created such a partnership program in Southern Colorado, with services to engage participants and improve their integration in the local community.
These podcasts, excerpted from an April 2018 webinar, explore the benefits of partnerships between health plans and community-based organizations to establish a network with local leadership and support community integration for persons with disabilities. Social determinants of health – such as affordable and accessible housing, transportation, nutritional adequacy, and social and familial supports – may impact participant health outcomes and create challenges for providers and health plans. Partnerships built on bringing together the competencies and knowledge of medical providers and community-based organizations assist with both the transitional needs of participants as well as longer-term support for success in the community. Discussions highlight how one Center for Independent Living has created such a partnership program in Southern Colorado, with services to engage participants and improve their integration in the local community.
These podcasts, excerpted from an April 2018 webinar, explore the benefits of partnerships between health plans and community-based organizations to establish a network with local leadership and support community integration for persons with disabilities. Social determinants of health – such as affordable and accessible housing, transportation, nutritional adequacy, and social and familial supports – may impact participant health outcomes and create challenges for providers and health plans. Partnerships built on bringing together the competencies and knowledge of medical providers and community-based organizations assist with both the transitional needs of participants as well as longer-term support for success in the community. Discussions highlight how one Center for Independent Living has created such a partnership program in Southern Colorado, with services to engage participants and improve their integration in the local community.
These podcasts, excerpted from an April 2018 webinar, explore the benefits of partnerships between health plans and community-based organizations to establish a network with local leadership and support community integration for persons with disabilities. Social determinants of health – such as affordable and accessible housing, transportation, nutritional adequacy, and social and familial supports – may impact participant health outcomes and create challenges for providers and health plans. Partnerships built on bringing together the competencies and knowledge of medical providers and community-based organizations assist with both the transitional needs of participants as well as longer-term support for success in the community. Discussions highlight how one Center for Independent Living has created such a partnership program in Southern Colorado, with services to engage participants and improve their integration in the local community.
These podcasts, excerpted from an April 2018 webinar, focus on how to identify LTSS preferences, values, and needs of members from diverse cultural backgrounds. It addresses provision of services with cultural sensitivity and training the LTSS workforce in strategies to achieve cultural competence. Speakers share concrete strategies for effectively meeting beneficiaries’ LTSS needs, in both institutional and community-based settings, while respecting their diverse cultural preferences.
These podcasts, excerpted from an April 2018 webinar, focus on how to identify LTSS preferences, values, and needs of members from diverse cultural backgrounds. It addresses provision of services with cultural sensitivity and training the LTSS workforce in strategies to achieve cultural competence. Speakers share concrete strategies for effectively meeting beneficiaries’ LTSS needs, in both institutional and community-based settings, while respecting their diverse cultural preferences.
These podcasts, excerpted from May 2018, describe substance use disorder (SUD) screening tools, how to effectively diagnose SUD, and available treatment resources. Speakers also discuss the need for care coordination for older adults affected by SUD.
These podcasts, excerpted from a March 2018 webinar, provide a background on the needs of adults with disabilities with complex or co-occurring behavioral health needs. These challenges range from highly variable to severe mental health issues, commonly co-occurring with substance use disorders or other functional limitations. These discussions include an introduction to the population and their experiences with mental illness, a summary of treatment options, and recovery and resilience. By understanding the participant perspective, providers can learn to deliver participant-centered care and empower participants to engage in their care experience. These conversations examine the innovative approach the Commonwealth Care Alliance (CCA) health plan developed to address the needs of its population. CCA partnered with a local community provider to create a structured living setting as an alternative to institutionalization. This is just one example of a flexible approach to care aimed at improving the accessibility, quality, and care experience for participants and providers.
These podcasts, excerpted from a March 2018 webinar, describe the challenges participants with disabilities experience as they face care settings transitions and steps that providers can take to help empower participants to make informed decisions and improve care outcomes during these transitions. These discussions help health plans and health systems prepare for successful transitions using innovative approaches to improve the participant experience, increase the quality of care, and build relationships with local and community-based care settings. Presenters review strategies and resources to facilitate the development of a comprehensive transition plan and steps to ensure that the participant’s choices are addressed during implementation.
These podcasts, excerpted from a March 2018 webinar, explore the value of the interdisciplinary team (IDT) in supporting and empowering participants with disabilities. A strong IDT is necessary for providing care coordination that keeps the participant’s experience and concerns at the forefront of care delivery. These conversations include practical and functional approaches to developing, managing, and executing IDTs. These discussions examine a highly integrated provider and plan IDT, while also exploring strategies to build and support partnerships with local community-based practices. Presenters provide concrete and innovative strategies to improve the management and communication within the IDT, including meeting execution, agenda setting, and facilitating communication when in-person meetings are not practical. Refining or designing new IDT processes/procedures is a crucial step to improving the participant experience and promoting participant-centered care.
These podcasts, excerpted from an April 2018 webinar, focus on how to identify LTSS preferences, values, and needs of members from diverse cultural backgrounds. It addresses provision of services with cultural sensitivity and training the LTSS workforce in strategies to achieve cultural competence. Speakers share concrete strategies for effectively meeting beneficiaries’ LTSS needs, in both institutional and community-based settings, while respecting their diverse cultural preferences.
These podcasts, excerpted from an April 2018 webinar, focus on how to identify LTSS preferences, values, and needs of members from diverse cultural backgrounds. It addresses provision of services with cultural sensitivity and training the LTSS workforce in strategies to achieve cultural competence. Speakers share concrete strategies for effectively meeting beneficiaries’ LTSS needs, in both institutional and community-based settings, while respecting their diverse cultural preferences.
These podcasts, excerpted from an August 2018 webinar, discuss common behavioral health conditions and related challenges among dually eligible older adults, identify best practices for treatment options and care coordination, and demonstrate practical strategies for meeting beneficiary needs. Speakers, including a family caregiver, discuss firsthand experiences, lessons learned, and strategies to coordinate care for dually eligible older adults across diverse settings.
These podcasts, excerpted from an August 2018 webinar, discuss common behavioral health conditions and related challenges among dually eligible older adults, identify best practices for treatment options and care coordination, and demonstrate practical strategies for meeting beneficiary needs. Speakers, including a family caregiver, discuss firsthand experiences, lessons learned, and strategies to coordinate care for dually eligible older adults across diverse settings.
These podcasts, excerpted from a March 2018 webinar, describe the challenges participants with disabilities experience as they face care settings transitions and steps that providers can take to help empower participants to make informed decisions and improve care outcomes during these transitions. These discussions help health plans and health systems prepare for successful transitions using innovative approaches to improve the participant experience, increase the quality of care, and build relationships with local and community-based care settings. Presenters review strategies and resources to facilitate the development of a comprehensive transition plan and steps to ensure that the participant’s choices are addressed during implementation.
These podcasts, excerpted from a March 2018 webinar, describe the challenges participants with disabilities experience as they face care settings transitions and steps that providers can take to help empower participants to make informed decisions and improve care outcomes during these transitions. These discussions help health plans and health systems prepare for successful transitions using innovative approaches to improve the participant experience, increase the quality of care, and build relationships with local and community-based care settings. Presenters review strategies and resources to facilitate the development of a comprehensive transition plan and steps to ensure that the participant’s choices are addressed during implementation.
These podcasts, excerpted from a March 2018 webinar, provide a background on the needs of adults with disabilities with complex or co-occurring behavioral health needs. These challenges range from highly variable to severe mental health issues, commonly co-occurring with substance use disorders or other functional limitations. These discussions include an introduction to the population and their experiences with mental illness, a summary of treatment options, and recovery and resilience. By understanding the participant perspective, providers can learn to deliver participant-centered care and empower participants to engage in their care experience. These conversations examine the innovative approach the Commonwealth Care Alliance (CCA) health plan developed to address the needs of its population. CCA partnered with a local community provider to create a structured living setting as an alternative to institutionalization. This is just one example of a flexible approach to care aimed at improving the accessibility, quality, and care experience for participants and providers.
These podcasts, excerpted from May 2018, describe substance use disorder (SUD) screening tools, how to effectively diagnose SUD, and available treatment resources. Speakers also discuss the need for care coordination for older adults affected by SUD.
Ann Giazzoni - Supporting Older Adults, Caregivers, and their Families with Substance Use Disorders by Resources For Integrated Care
These podcasts, excerpted from a March 2018 webinar, provide a background on the needs of adults with disabilities with complex or co-occurring behavioral health needs. These challenges range from highly variable to severe mental health issues, commonly co-occurring with substance use disorders or other functional limitations. These discussions include an introduction to the population and their experiences with mental illness, a summary of treatment options, and recovery and resilience. By understanding the participant perspective, providers can learn to deliver participant-centered care and empower participants to engage in their care experience. These conversations examine the innovative approach the Commonwealth Care Alliance (CCA) health plan developed to address the needs of its population. CCA partnered with a local community provider to create a structured living setting as an alternative to institutionalization. This is just one example of a flexible approach to care aimed at improving the accessibility, quality, and care experience for participants and providers.
These podcasts, excerpted from a March 2018 webinar, explore the value of the interdisciplinary team (IDT) in supporting and empowering participants with disabilities. A strong IDT is necessary for providing care coordination that keeps the participant’s experience and concerns at the forefront of care delivery. These conversations include practical and functional approaches to developing, managing, and executing IDTs. These discussions examine a highly integrated provider and plan IDT, while also exploring strategies to build and support partnerships with local community-based practices. Presenters provide concrete and innovative strategies to improve the management and communication within the IDT, including meeting execution, agenda setting, and facilitating communication when in-person meetings are not practical. Refining or designing new IDT processes/procedures is a crucial step to improving the participant experience and promoting participant-centered care.
These podcasts, excerpted from an April 2018 webinar, focus on how to identify LTSS preferences, values, and needs of members from diverse cultural backgrounds. It addresses provision of services with cultural sensitivity and training the LTSS workforce in strategies to achieve cultural competence. Speakers share concrete strategies for effectively meeting beneficiaries’ LTSS needs, in both institutional and community-based settings, while respecting their diverse cultural preferences.
These podcasts, excerpted from an August 2018 webinar, discuss common behavioral health conditions and related challenges among dually eligible older adults, identify best practices for treatment options and care coordination, and demonstrate practical strategies for meeting beneficiary needs. Speakers, including a family caregiver, discuss firsthand experiences, lessons learned, and strategies to coordinate care for dually eligible older adults across diverse settings.
These podcasts, excerpted from an August 2018 webinar, discuss common behavioral health conditions and related challenges among dually eligible older adults, identify best practices for treatment options and care coordination, and demonstrate practical strategies for meeting beneficiary needs. Speakers, including a family caregiver, discuss firsthand experiences, lessons learned, and strategies to coordinate care for dually eligible older adults across diverse settings.
These podcasts, excerpted from a March 2018 webinar, describe the challenges participants with disabilities experience as they face care settings transitions and steps that providers can take to help empower participants to make informed decisions and improve care outcomes during these transitions. These discussions help health plans and health systems prepare for successful transitions using innovative approaches to improve the participant experience, increase the quality of care, and build relationships with local and community-based care settings. Presenters review strategies and resources to facilitate the development of a comprehensive transition plan and steps to ensure that the participant’s choices are addressed during implementation.
These podcasts, excerpted from a February 2018 webinar, provides a basic understanding of the autism spectrum and examines the unique care management needs of adults with disabilities who are on the autism spectrum. The discussion highlights the experience of being autistic and the disparities and barriers these participants experience in obtaining care. LA Care health plan highlights successful strategies they developed to improve customer experience, including training and supporting their staff working with this population and their families and care providers.
These podcasts, excerpted from a February 2018 webinar, provides a basic understanding of the autism spectrum and examines the unique care management needs of adults with disabilities who are on the autism spectrum. The discussion highlights the experience of being autistic and the disparities and barriers these participants experience in obtaining care. LA Care health plan highlights successful strategies they developed to improve customer experience, including training and supporting their staff working with this population and their families and care providers.
These podcasts, excerpted from a February 2018 webinar, focuses on medical office accessibility, including physical and communication barriers that may impede participants with disabilities from receiving care. Representatives from the Colorado Department of Health Care Policy and Financing and CMS Office of Minority Health discuss issues related to the ADA and provider accessibility, and the experience of developing and implementing a primary care clinic site survey. Finally, Inland Empire Health Plan presents their approach to supporting provider accessibility, tracking provider setting accessibility, and making the information available to participants and care managers.
These podcasts, excerpted from a February 2018 webinar, focuses on medical office accessibility, including physical and communication barriers that may impede participants with disabilities from receiving care. Representatives from the Colorado Department of Health Care Policy and Financing and CMS Office of Minority Health discuss issues related to the ADA and provider accessibility, and the experience of developing and implementing a primary care clinic site survey. Finally, Inland Empire Health Plan presents their approach to supporting provider accessibility, tracking provider setting accessibility, and making the information available to participants and care managers.
These podcasts, excerpted from a February 2018 webinar, focuses on medical office accessibility, including physical and communication barriers that may impede participants with disabilities from receiving care. Representatives from the Colorado Department of Health Care Policy and Financing and CMS Office of Minority Health discuss issues related to the ADA and provider accessibility, and the experience of developing and implementing a primary care clinic site survey. Finally, Inland Empire Health Plan presents their approach to supporting provider accessibility, tracking provider setting accessibility, and making the information available to participants and care managers.
These podcasts, excerpted from a February 2018 webinar, focuses on medical office accessibility, including physical and communication barriers that may impede participants with disabilities from receiving care. Representatives from the Colorado Department of Health Care Policy and Financing and CMS Office of Minority Health discuss issues related to the ADA and provider accessibility, and the experience of developing and implementing a primary care clinic site survey. Finally, Inland Empire Health Plan presents their approach to supporting provider accessibility, tracking provider setting accessibility, and making the information available to participants and care managers.
This podcast is presented by the Lewin Group and is supported through the Medicare-Medicaid Coordination Office at the Centers for Medicare & Medicaid services. MMCO is dedicated to ensuring beneficiaries enrolled in Medicare & Medicaid have access to seamless high-quality healthcare that includes the full range of covered services in both programs. To support providers and their efforts to deliver more integrated, coordinated care, MMCO is developing technical assistance and actionable tools based on successful innovations and care models. To learn more about current efforts and resources, pleases visit our website or follow us on Twitter for more details. Our twitter handle is @integrate_care.
April Holmes - Chronic Disease Self-Management Education in Virginia by Resources For Integrated Care
Kristie Kulinski - The Role of ACL in Chronic Disease Self-Management by Resources For Integrated Care
Linda McGowan - A Participant's Experience with Chronic Disease Self-Management by Resources For Integrated Care
Kate Lorig - Overview of the Chronic Disease Self-Management Program by Resources For Integrated Care
Roger Uminski & Gabriel Uribe - Making Member Engagement a Top Priority by Resources For Integrated Care
Michelle Bentzien-Purrington - Supporting and Investing in Member Engagement by Resources For Integrated Care
Dr. Bob Master - Strategies for Consumer Engagement and Empowerment by Resources For Integrated Care
By working in a team of skilled professionals, interdisciplinary care teams (ICT) provide comprehensive assessment and management of care for older adults. Effective ICTs use a person-centered approach that prioritizes the individual’s needs. These podcasts, excerpted from a December 2017 webinar, explain key members within ICTs and identify common challenges and best practices for ICTs working with older adults. Presenters also address the importance of clinical, psychosocial, long-term care, behavioral and community-based support for older adults, particularly Medicare-Medicaid beneficiaries.
By working in a team of skilled professionals, interdisciplinary care teams (ICT) provide comprehensive assessment and management of care for older adults. Effective ICTs use a person-centered approach that prioritizes the individual’s needs. These podcasts, excerpted from a December 2017 webinar, explain key members within ICTs and identify common challenges and best practices for ICTs working with older adults. Presenters also address the importance of clinical, psychosocial, long-term care, behavioral and community-based support for older adults, particularly Medicare-Medicaid beneficiaries.
By working in a team of skilled professionals, interdisciplinary care teams (ICT) provide comprehensive assessment and management of care for older adults. Effective ICTs use a person-centered approach that prioritizes the individual’s needs. These podcasts, excerpted from a December 2017 webinar, explain key members within ICTs and identify common challenges and best practices for ICTs working with older adults. Presenters also address the importance of clinical, psychosocial, long-term care, behavioral and community-based support for older adults, particularly Medicare-Medicaid beneficiaries.
By working in a team of skilled professionals, interdisciplinary care teams (ICT) provide comprehensive assessment and management of care for older adults. Effective ICTs use a person-centered approach that prioritizes the individual’s needs. These podcasts, excerpted from a December 2017 webinar, explain key members within ICTs and identify common challenges and best practices for ICTs working with older adults. Presenters also address the importance of clinical, psychosocial, long-term care, behavioral and community-based support for older adults, particularly Medicare-Medicaid beneficiaries.
By working in a team of skilled professionals, interdisciplinary care teams (ICT) provide comprehensive assessment and management of care for older adults. Effective ICTs use a person-centered approach that prioritizes the individual’s needs. These podcasts, excerpted from a December 2017 webinar, explain key members within ICTs and identify common challenges and best practices for ICTs working with older adults. Presenters also address the importance of clinical, psychosocial, long-term care, behavioral and community-based support for older adults, particularly Medicare-Medicaid beneficiaries.
Family caregivers can experience detrimental effects associated with the role, including exhaustion, isolation and financial hardship. To counteract these impacts, effective family caregiver interventions are delivered over longer periods of time, are multidimensional, and tailored to the needs of caregivers and care recipients. These podcasts, excerpted from a September 2017 webinar, provides concrete recommendations for health plans and providers on how to best identify, assess, support and engage family caregivers while respecting diverse cultural views.
Family caregivers can experience detrimental effects associated with the role, including exhaustion, isolation and financial hardship. To counteract these impacts, effective family caregiver interventions are delivered over longer periods of time, are multidimensional, and tailored to the needs of caregivers and care recipients. These podcasts, excerpted from a September 2017 webinar, provides concrete recommendations for health plans and providers on how to best identify, assess, support and engage family caregivers while respecting diverse cultural views.
Family caregivers can experience detrimental effects associated with the role, including exhaustion, isolation and financial hardship. To counteract these impacts, effective family caregiver interventions are delivered over longer periods of time, are multidimensional, and tailored to the needs of caregivers and care recipients. These podcasts, excerpted from a September 2017 webinar, provides concrete recommendations for health plans and providers on how to best identify, assess, support and engage family caregivers while respecting diverse cultural views.
Family caregivers can experience detrimental effects associated with the role, including exhaustion, isolation and financial hardship. To counteract these impacts, effective family caregiver interventions are delivered over longer periods of time, are multidimensional, and tailored to the needs of caregivers and care recipients. These podcasts, excerpted from a September 2017 webinar, provides concrete recommendations for health plans and providers on how to best identify, assess, support and engage family caregivers while respecting diverse cultural views.
The DCCAT is a free resource designed to assist health plans and health systems in evaluating their current ability to meet the needs of adults with functional limitations. Health plans and health systems can improve their disability competence by using the DCCAT to identify strategic opportunities for improvement. The DCCAT is being re-introduced in a new format that highlights the seven pillars of the Disability-Competent Care model. This new version of the tool allows users to more narrowly assess their disability competence and identify actionable areas for improvement. These excerpts from our webinar will provide a sequential walk-through of the DCCAT and demonstrate how health plans and states can use the tool and its supporting materials to meet the needs of participants.
The DCCAT is a free resource designed to assist health plans and health systems in evaluating their current ability to meet the needs of adults with functional limitations. Health plans and health systems can improve their disability competence by using the DCCAT to identify strategic opportunities for improvement. The DCCAT is being re-introduced in a new format that highlights the seven pillars of the Disability-Competent Care model. This new version of the tool allows users to more narrowly assess their disability competence and identify actionable areas for improvement. These excerpts from our webinar will provide a sequential walk-through of the DCCAT and demonstrate how health plans and states can use the tool and its supporting materials to meet the needs of participants.
The DCCAT is a free resource designed to assist health plans and health systems in evaluating their current ability to meet the needs of adults with functional limitations. Health plans and health systems can improve their disability competence by using the DCCAT to identify strategic opportunities for improvement. The DCCAT is being re-introduced in a new format that highlights the seven pillars of the Disability-Competent Care model. This new version of the tool allows users to more narrowly assess their disability competence and identify actionable areas for improvement. These excerpts from our webinar will provide a sequential walk-through of the DCCAT and demonstrate how health plans and states can use the tool and its supporting materials to meet the needs of participants.
These podcasts, excerpted from a 2017 webinar, explore the challenges health plans and providers experience in providing preventive care and screenings for persons with disabilities. Listeners will learn about the social determinants and barriers that consumers encounter with obtaining preventive care and screenings and explore promising practices that can be applied to address identified barriers and challenges.
These podcasts, excerpted from a 2017 webinar, explore the challenges health plans and providers experience in providing preventive care and screenings for persons with disabilities. Listeners will learn about the social determinants and barriers that consumers encounter with obtaining preventive care and screenings and explore promising practices that can be applied to address identified barriers and challenges.
These podcasts, excerpted from a 2017 webinar, explore the challenges health plans and providers experience in providing preventive care and screenings for persons with disabilities. Listeners will learn about the social determinants and barriers that consumers encounter with obtaining preventive care and screenings and explore promising practices that can be applied to address identified barriers and challenges.
These podcasts, excerpted from a 2017 webinar, explore the challenges health plans and providers experience in providing preventive care and screenings for persons with disabilities. Listeners will learn about the social determinants and barriers that consumers encounter with obtaining preventive care and screenings and explore promising practices that can be applied to address identified barriers and challenges.
These podcasts, excerpted from a 2017 webinar, explore the challenges health plans and providers experience in providing preventive care and screenings for persons with disabilities. Listeners will learn about the social determinants and barriers that consumers encounter with obtaining preventive care and screenings and explore promising practices that can be applied to address identified barriers and challenges.
These podcasts, excerpted from a July webinar, introduce and provide a sequential walk-through of the DCC-START, demonstrate how plans and organizations can use the tool and its supporting materials and highlight Buckeye Health Plan’s experience using the tool.
The DCC-START is a free resource intended to assist health plans, health systems, and health care provider organizations in strengthening their efforts to provide more integrated, coordinated care to their members with disabilities. The DCC-START assesses the disability competence of an organization’s training materials and identifies opportunities for training augmentation and enhancement informed by the Disability-Competent Care (DCC) model. Organizations have the opportunity to complete the DCC-START using their current training materials and are directed to additional resources to enhance the effectiveness and completeness of their disability training materials.
These podcasts, excerpted from a July webinar, introduce and provide a sequential walk-through of the DCC-START, demonstrate how plans and organizations can use the tool and its supporting materials and highlight Buckeye Health Plan’s experience using the tool.
The DCC-START is a free resource intended to assist health plans, health systems, and health care provider organizations in strengthening their efforts to provide more integrated, coordinated care to their members with disabilities. The DCC-START assesses the disability competence of an organization’s training materials and identifies opportunities for training augmentation and enhancement informed by the Disability-Competent Care (DCC) model. Organizations have the opportunity to complete the DCC-START using their current training materials and are directed to additional resources to enhance the effectiveness and completeness of their disability training materials.
These podcasts, excerpted from an August 2017 webinar, focus on how behavioral health organizations and providers can provide navigation services to their clients with serious mental illness (SMI) and common chronic physical health conditions. These podcasts explore components of navigation services including personalized health coaching and wellness planning as well as actions navigators can take to link these individuals and their families to essential health and community services. These podcasts feature six condition-specific navigation tip sheets that highlight considerations related to the management of SMI and other physical conditions including diabetes, hypertension, congestive heart failure, HIV/AIDS, and COPD and asthma and smoking cessation.
These podcasts, excerpted from an August 2017 webinar, focus on how behavioral health organizations and providers can provide navigation services to their clients with serious mental illness (SMI) and common chronic physical health conditions. These podcasts explore components of navigation services including personalized health coaching and wellness planning as well as actions navigators can take to link these individuals and their families to essential health and community services. These podcasts feature six condition-specific navigation tip sheets that highlight considerations related to the management of SMI and other physical conditions including diabetes, hypertension, congestive heart failure, HIV/AIDS, and COPD and asthma and smoking cessation.
These podcasts, excerpted from an August 2017 webinar, focus on how behavioral health organizations and providers can provide navigation services to their clients with serious mental illness (SMI) and common chronic physical health conditions. These podcasts explore components of navigation services including personalized health coaching and wellness planning as well as actions navigators can take to link these individuals and their families to essential health and community services. These podcasts feature six condition-specific navigation tip sheets that highlight considerations related to the management of SMI and other physical conditions including diabetes, hypertension, congestive heart failure, HIV/AIDS, and COPD and asthma and smoking cessation.
These podcasts, excerpted from an August 2017 webinar, focus on how behavioral health organizations and providers can provide navigation services to their clients with serious mental illness (SMI) and common chronic physical health conditions. These podcasts explore components of navigation services including personalized health coaching and wellness planning as well as actions navigators can take to link these individuals and their families to essential health and community services. These podcasts feature six condition-specific navigation tip sheets that highlight considerations related to the management of SMI and other physical conditions including diabetes, hypertension, congestive heart failure, HIV/AIDS, and COPD and asthma and smoking cessation.
Individuals with serious mental illness (SMI) are less likely to receive coordinated care due to insufficient linkages between mental health care and other services. Navigation services coordinate care between the individual, the community, and the entire care team, leading to more holistic and person-centered care. These podcasts, excerpted from an August 2017 webinar, review the Navigation Services In Behavioral Health – Organizational Assessment Tool (NAV OAT), a resource that assists organizations in assessing their ability provide navigation services to clients with SMI and to identify gaps and concrete next steps in the form of a customized action plan.
Individuals with serious mental illness (SMI) are less likely to receive coordinated care due to insufficient linkages between mental health care and other services. Navigation services coordinate care between the individual, the community, and the entire care team, leading to more holistic and person-centered care. These podcasts, excerpted from an August 2017 webinar, review the Navigation Services In Behavioral Health – Organizational Assessment Tool (NAV OAT), a resource that assists organizations in assessing their ability provide navigation services to clients with SMI and to identify gaps and concrete next steps in the form of a customized action plan.
Individuals with serious mental illness (SMI) are less likely to receive coordinated care due to insufficient linkages between mental health care and other services. Navigation services coordinate care between the individual, the community, and the entire care team, leading to more holistic and person-centered care. These podcasts, excerpted from an August 2017 webinar, review the Navigation Services In Behavioral Health – Organizational Assessment Tool (NAV OAT), a resource that assists organizations in assessing their ability provide navigation services to clients with SMI and to identify gaps and concrete next steps in the form of a customized action plan.
Individuals with serious mental illness (SMI) are less likely to receive coordinated care due to insufficient linkages between mental health care and other services. Navigation services coordinate care between the individual, the community, and the entire care team, leading to more holistic and person-centered care. These podcasts, excerpted from an August 2017 webinar, review the Navigation Services In Behavioral Health – Organizational Assessment Tool (NAV OAT), a resource that assists organizations in assessing their ability provide navigation services to clients with SMI and to identify gaps and concrete next steps in the form of a customized action plan.
Self-Management Support (SMS) is a long-term, continuous process toward recovery involving the systematic provision of educational and supportive interventions by health care providers to improve clients’ skills in managing their own health issues. Goal setting through action plans, a key element of SMS, includes working with clients and their natural supports to formulate short-term objectives for their health and develop specific steps for crisis management.
These podcasts, excerpted from a July 2017 webinar, explore how behavioral health organizations and providers can implement SMS with their clients specifically focusing on action planning.
Self-Management Support (SMS) is a long-term, continuous process toward recovery involving the systematic provision of educational and supportive interventions by health care providers to improve clients’ skills in managing their own health issues. Goal setting through action plans, a key element of SMS, includes working with clients and their natural supports to formulate short-term objectives for their health and develop specific steps for crisis management.
These podcasts, excerpted from a July 2017 webinar, explore how behavioral health organizations and providers can implement SMS with their clients specifically focusing on action planning.
Self-Management Support (SMS) is a long-term, continuous process toward recovery involving the systematic provision of educational and supportive interventions by health care providers to improve clients’ skills in managing their own health issues. Goal setting through action plans, a key element of SMS, includes working with clients and their natural supports to formulate short-term objectives for their health and develop specific steps for crisis management.
These podcasts, excerpted from a July 2017 webinar, explore how behavioral health organizations and providers can implement SMS with their clients specifically focusing on action planning.
Self-Management Support (SMS) is a long-term, continuous process toward recovery involving the systematic provision of educational and supportive interventions by health care providers to improve clients’ skills in managing their own health issues. Goal setting through action plans, a key element of SMS, includes working with clients and their natural supports to formulate short-term objectives for their health and develop specific steps for crisis management.
These podcasts, excerpted from a July 2017 webinar, explore how behavioral health organizations and providers can implement SMS with their clients specifically focusing on action planning.
Providing self-management support (SMS) is a key activity for health care providers seeking to deliver integrated, high quality health care. For many providers, supporting self-management involves a paradigm shift away from the traditional medical model towards a shared decision-making model for encounters with clients. It means staff and organizations must structure and deliver care in ways that honors individuals’ perspectives on their health care, treatment, and relationships with providers. These podcasts, excerpted from a July 2017 webinar, focus on assessing an organization’s ability to support client self-management, highlighting the Self-Management Support Organizational Assessment Tool (SMS OAT).
Providing self-management support (SMS) is a key activity for health care providers seeking to deliver integrated, high quality health care. For many providers, supporting self-management involves a paradigm shift away from the traditional medical model towards a shared decision-making model for encounters with clients. It means staff and organizations must structure and deliver care in ways that honors individuals’ perspectives on their health care, treatment, and relationships with providers. These podcasts, excerpted from a July 2017 webinar, focus on assessing an organization’s ability to support client self-management, highlighting the Self-Management Support Organizational Assessment Tool (SMS OAT).
Providing self-management support (SMS) is a key activity for health care providers seeking to deliver integrated, high quality health care. For many providers, supporting self-management involves a paradigm shift away from the traditional medical model towards a shared decision-making model for encounters with clients. It means staff and organizations must structure and deliver care in ways that honors individuals’ perspectives on their health care, treatment, and relationships with providers. These podcasts, excerpted from a July 2017 webinar, focus on assessing an organization’s ability to support client self-management, highlighting the Self-Management Support Organizational Assessment Tool (SMS OAT).
Providing self-management support (SMS) is a key activity for health care providers seeking to deliver integrated, high quality health care. For many providers, supporting self-management involves a paradigm shift away from the traditional medical model towards a shared decision-making model for encounters with clients. It means staff and organizations must structure and deliver care in ways that honors individuals’ perspectives on their health care, treatment, and relationships with providers. These podcasts, excerpted from a July 2017 webinar, focus on assessing an organization’s ability to support client self-management, highlighting the Self-Management Support Organizational Assessment Tool (SMS OAT).
Parkinson’s disease (PD) is a progressive degenerative disorder of the central nervous system mainly affecting the motor system or a person’s movement. Early in the course of the disease, the most obvious symptoms are movement related; these include shaking, rigidity, slowness of movement, difficulty walking and gait. Later, thinking and behavioral problems may arise, with dementia commonly occurring in the advanced stages of the disease, often with Lewy Bodies, and depression being the most common psychiatric symptom. Other symptoms may include sensory, sleep and emotional problems. The incidence and prevalence of PD increase with age, and data suggests that 3% of Medicare-Medicaid enrollees have Parkinson’s disease.1 This webinar will emphasize the recognition of PD, the treatment options, the importance of an interdisciplinary care team in the treatment of PD, and the impact of the illness on affected older adults, including Medicare-Medicaid enrollees, and their caregivers.
Parkinson’s disease (PD) is a progressive degenerative disorder of the central nervous system mainly affecting the motor system or a person’s movement. Early in the course of the disease, the most obvious symptoms are movement related; these include shaking, rigidity, slowness of movement, difficulty walking and gait. Later, thinking and behavioral problems may arise, with dementia commonly occurring in the advanced stages of the disease, often with Lewy Bodies, and depression being the most common psychiatric symptom. Other symptoms may include sensory, sleep and emotional problems. The incidence and prevalence of PD increase with age, and data suggests that 3% of Medicare-Medicaid enrollees have Parkinson’s disease.1 This webinar will emphasize the recognition of PD, the treatment options, the importance of an interdisciplinary care team in the treatment of PD, and the impact of the illness on affected older adults, including Medicare-Medicaid enrollees, and their caregivers.
Parkinson’s disease (PD) is a progressive degenerative disorder of the central nervous system mainly affecting the motor system or a person’s movement. Early in the course of the disease, the most obvious symptoms are movement related; these include shaking, rigidity, slowness of movement, difficulty walking and gait. Later, thinking and behavioral problems may arise, with dementia commonly occurring in the advanced stages of the disease, often with Lewy Bodies, and depression being the most common psychiatric symptom. Other symptoms may include sensory, sleep and emotional problems. The incidence and prevalence of PD increase with age, and data suggests that 3% of Medicare-Medicaid enrollees have Parkinson’s disease.1 This webinar will emphasize the recognition of PD, the treatment options, the importance of an interdisciplinary care team in the treatment of PD, and the impact of the illness on affected older adults, including Medicare-Medicaid enrollees, and their caregivers.
Parkinson’s disease (PD) is a progressive degenerative disorder of the central nervous system mainly affecting the motor system or a person’s movement. Early in the course of the disease, the most obvious symptoms are movement related; these include shaking, rigidity, slowness of movement, difficulty walking and gait. Later, thinking and behavioral problems may arise, with dementia commonly occurring in the advanced stages of the disease, often with Lewy Bodies, and depression being the most common psychiatric symptom. Other symptoms may include sensory, sleep and emotional problems. The incidence and prevalence of PD increase with age, and data suggests that 3% of Medicare-Medicaid enrollees have Parkinson’s disease.1 This webinar will emphasize the recognition of PD, the treatment options, the importance of an interdisciplinary care team in the treatment of PD, and the impact of the illness on affected older adults, including Medicare-Medicaid enrollees, and their caregivers.
In this podcast, Michelle Bentzien-Purrington, Vice President of Managed Long Term Services and Supports and MMP for Molina Healthcare, discusses promoting independence through family caregiver supports and implementing promising practices to better support family caregivers.
In this podcast, Susan Reinhard, Lynn Feinberg, and Wendy Fox-Grage from AARP Public Policy Institute, provide an overview of their report on family caregivers including promising practices demonstrating effective family caregiver supports for adults enrolled in Medicaid MLTSS programs and for those older adults who are Medicare-Medicaid enrollees.
These podcasts are compiled from a webinar presented on April 6, 2017. The speakers identify key distinguishing diagnostic features of the more common atypical dementias, key strategies for preventing or reducing difficult behaviors associated with Frontotemporal dementia or Lewy Body Dementia, and discuss the impact of these atypical dementias on adults and their families and how to address the resultant care challenges.
These podcasts are compiled from a webinar presented on April 6, 2017. The speakers identify key distinguishing diagnostic features of the more common atypical dementias, key strategies for preventing or reducing difficult behaviors associated with Frontotemporal dementia or Lewy Body Dementia, and discuss the impact of these atypical dementias on adults and their families and how to address the resultant care challenges.
These podcasts are compiled from a webinar presented on April 6, 2017. The speakers identify key distinguishing diagnostic features of the more common atypical dementias, key strategies for preventing or reducing difficult behaviors associated with Frontotemporal dementia or Lewy Body Dementia, and discuss the impact of these atypical dementias on adults and their families and how to address the resultant care challenges.
These podcasts are compiled from a webinar presented on April 6, 2017. The speakers identify key distinguishing diagnostic features of the more common atypical dementias, key strategies for preventing or reducing difficult behaviors associated with Frontotemporal dementia or Lewy Body Dementia, and discuss the impact of these atypical dementias on adults and their families and how to address the resultant care challenges.
This podcast, presented by Chris Duff, a Disability Practice and Policy Consultant, explores the concepts and practices of the DCC model, introduces the seven pillars of the model, and defines the term disability. We will examine the differences between age-related disabilities, different disability types and the functional limitations and bias that participants may experience. This webinar will provide a thorough understanding of the attitudinal shift from the traditional medical model to the patient-centered model. This podcast is excerpted from a webinar which is available, along with many more resources, at https://www.ResourcesForIntegrateCare.com
b. This podcast, presented by Chris Duff, a Disability Practice and Policy Consultant, focuses on the first-hand experience of living with a disability and the importance of establishing a relationship with the participant. During this presentation we will learn about assessing the needs of a participant, developing a plan of care to address those needs, implementing the plan, and revising the plan as needed. This podcast also focuses on strategies used to gather support across the care team and other care partners to support the needs of participants. This podcast is excerpted from a webinar which is available, along with many more resources, at https://www.ResourcesForIntegrateCare.com
This podcast, presented by Dr. Chamberlain, Senior Medical Director at Aetna Medicaid, highlights the importance of primary care as a central component to medical management. We will learn about the function of primary care and its role on the interdisciplinary care team. The podcast will focus on several main concepts which include: pain management, sexual health, screenings, and preventative care. This podcast will also address the significance of having the proper primary care network capacity and composition. This podcast is excerpted from a webinar which is available, along with many more resources, at https://www.ResourcesForIntegrateCare.com
This podcast, presented by June Kailes, Adjunct Associate Professor at Western University of Health Sciences, explores common barriers to care that are experienced by individuals with disabilities as well as strategies to address them. Key discussion topics include attitudinal biases, physical access, communication access, process accommodations and navigational assistance. During this presentation, we will also understand how to identify and learn strategies to address barriers to accessing care. This podcast is excerpted from a webinar which is available, along with many more resources, at https://www.ResourcesForIntegrateCare.com
This podcast, presented by Rachel Stacom, Senior Vice President for the Care Management Independence Care System of New York, explores the provision of care coordination across an interdisciplinary care team (IDT). Attendees will learn about the composition and function of the IDT. Additionally, this podcast will explore the care process by examining all stages from assessment through implementation of the plan of care. We will also learn about medication management, care transitions and advanced directives concepts. This podcast is excerpted from a webinar which is available, along with many more resources, at https://www.ResourcesForIntegrateCare.com
This podcast, presented by Dr. Jorgensen, Associate Medical Director at Outer Cape Health Services and Dikke Hansen, Director of Behavioral Health, focuses on the identification and integration of behavioral health needs within DCC. The podcast will explore screening for mental health needs, behavioral health concerns and chemical abuse/dependencies. We will also present the Step Approach to interventions and the Recovery model with its concept of resiliency. This podcast is excerpted from a webinar which is available, along with many more resources, at https://www.ResourcesForIntegrateCare.com
This podcast, presented by Karen Luken, Project Director of the North Carolina Office on Disability and Health, explores the role that community supports afford participants to function and integrate in their homes and communities. This podcast will also explore the range of LTSS options that may be available. We will learn more about the importance of mobility and home modification assessments and the exploration of community services such as recreation and religious centers and health clubs. This podcast is excerpted from a webinar which is available, along with many more resources, at http://www.ResourcesForIntegrateCare.com
Debra Cherry - Promising Practices from California's Dementia Cal MediConnect by Resources For Integrated Care
Teeshla Curtis - South Carolina's Healthy Connections Prime and Family Caregivers by Resources For Integrated Care
Tracey Brown-Lindsey - A Family Caregiver's Experience by Resources For Integrated Care