NHS England and NHS Improvement Podcast: Recent Episodes
NHS England and NHS Improvement
NHS England and NHS Improvement are working together to act as a single organisation. Our aim is to better support the NHS and help improve care for patients. Our podcast will be providing commentary and information about NHS health care services, policy and success stories.
This is an audio version of the national invites for NHS Meningococcal B (MenB) vaccinations for young people at highest risk during 2026/27. A full transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/getting-free-nhs-meningococcal-b-menb-vaccinations/
Audio invitation for parents and guardians of children aged 6-11 to book MMR vaccination. This signposts https://www.nhs.uk/vaccinations/mmr-vaccine/and https://www.nhs.uk/vaccinations/mmrv-vaccine/A full transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/vaccinating-your-child-to-protect-them-from-measles-podcast-transcript/
In this episode of the Transforming Primary Care podcast recorded in late March 2026, a panel of GPs and Practice Managers chaired by Mary Hudson, Deputy Director for Primary Care Transformation and Improvement at NHS England, discuss the difference digital tools have made to the patient journey. From online GP registration, to online consultations and appointment booking, all accessible via the NHS App, how have new modern ways of working made things quicker, easier and safer for patients and practice teams?For more information about Modern General Practice visit: https://www.england.nhs.uk/gp/national-general-practice-improvement-programme/modern-general-practi…A full transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/online-gp-access-from-registration-to-routine/Please get in touch if you have any questions regarding this episode - https://www.england.nhs.uk/long-read/online-gp-access-from-registration-to-routine/
In a special episode of the Transforming Primary Care podcast to mark May’s International Nurses Day, a panel of nurses led by David Purdue, Regional Chief Nurse for the North East and Yorkshire, discuss the evolving role of primary care nursing.Nurses are key members of the multidisciplinary team with hands-on clinical knowledge combined with in-depth knowledge of the community in which they work. With the 10 year plan and the Neighbourhood Health Framework influencing the direction of travel, how are our nurses improving routine care while supporting long-term conditions and providing better alternatives to hospital treatment?A full transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/transforming-primary-care-podcast-does-nursing-have-a-new-role-in-primary-care/Please get in touch if you have any questions regarding this episode - england.ney.pctransformation@nhs.net
In a special Transforming Primary Care podcast episode released during Mental Health Awareness Week, a panel of clinicians led by Dr James Gossow, Deputy Medical Director, Systems Improvement and Professional Standards, NHS England - North East and Yorkshire, discusses the work that is currently underway across the region which is having a positive impact on patients needing to access mental health services. This includes the three 24/7 neighbourhood mental health centres, new innovations in Hartlepool and a pilot in Sheffield supporting patients with neurodiversity. For more information about the 24/7 neighbourhood mental health centres visit: https://www.england.nhs.uk/mental-health/24-7-neighbourhood-mental-health-centres/A full transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/transforming-primary-care-podcast-mental-health-and-the-role-of-general-practice/Please get in touch if you have any questions regarding this episode - england.ney.pctransformation@nhs.net
Neighbourhood health puts the person at the centre of how we deliver their health and care by organising services so they can work together to serve a defined population. In the latest episode of the Transforming Primary Care podcast, Dr Andy Brooks, GP and clinical chair for the National Association of Primary Care (NAPC) discusses work that is currently underway across the eight National Neighbourhood Health Implementation Programme(NNHIP) pioneer sites in the North East and Yorkshire region with a panel of GPs and NNHIP coaches. For more information on neighbourhood working read the Neighbourhood Planning Framework Neighbourhood health framework – https://www.gov.uk/government/publications/neighbourhood-health-framework/neighbourhood-health-frameworkA full transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/transforming-primary-care-podcast-embracing-neighbourhood-working/Please get in touch if you have any questions regarding this episode - england.ney.pctransformation@nhs.net
In this episode of Advanced Practice Weekly, we explore workforce planning through the lens of advanced practice. NHS England guests share practical approaches to workforce redesign, from defining the problem to implementing sustainable solutions. The discussion covers real-world examples, tools, and lessons learned to help advanced practitioners and leaders plan roles that meet demand, improve quality, and align with national priorities.A full transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/work-force-planning-for-advanced-practice/Please get in touch if you have any questions regarding this episode - england.acpenquirieslondon@nhs.net
This is an audio version of the 75+ invite for spring COVID-19 vaccinations. You can find this recording and other alternative formats of national invitations at; www.england.nhs.uk/seasonal-invites.A full transcript of this episode is available on our website - www.england.nhs.uk/long-read/booki…on-75-and-over/
This is an audio version of the Spring COVID-19 vaccination for people who are eligible because they have a weakened immune system (are immunosuppressed). You can find this recording and other alternative formats of national invitations at www.england.nhs.uk/seasonal-invitesA full transcript of this episode is available on our website - www.england.nhs.uk/long-read/booki…ion-aged-16-74/
This audio explains who can have the RSV vaccination from Spring 2026 and how they can get their vaccine. It also signposts other sources of information. You can find this and other alternative formats of national invitations at www.england.nhs.uk/rsv-invitesA full transcript of this episode is available on our website - www.england.nhs.uk/long-read/getti…sv-vaccination/
A conversation with Dr Natasha Jones, President of the Faculty of Sports and Exercise Medicine, Dr William Bird, GP and CEO of Intelligent Health and Dan Fitzpatrick, Sport and Exercise Medicine Registrar (ST5), University College London Hospitals A full transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/equipping-healthcare-professionals-to-have-the-skills-and-confidence-to-prescribe-physical-activity-podcast-transcript/Please get in touch if you have any questions regarding this episode - england.medicalcomms@nhs.net
A conversation with Tara Dillon, CEO of sense for the Chartered Institute for the management Sport and Physical Activity; Hayley Lever, CEO of the Greater Manchester Moving Active Partnership and Hussain Al Zubaidi, RCGP Lifestyle and Physical activity leadA full transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/movement-matters-why-supporting-physical-activity-in-nhs-staff-is-good-for-everyone-podcast-transcript/Please get in touch if you have any questions regarding this episode - england.medicalcomms@nhs.net
In this episode of the Transforming Primary Care podcast, deputy director for dental commissioning across Yorkshire and Humber, Andy Hobson, is joined by a panel of dentists to talk through the changes in the dental contract, with a particular focus on access to urgent dental care. For more information on dental reform visit: https://www.england.nhs.uk/long-read/nhs-dentistry-quality-payment-reforms/ A full transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/will-dental-reforms-improve-access-to-dental-services/Please get in touch if you have any questions regarding this episode - england.ney.pctransformation@nhs.net
District NHS Foundation Trust leads a panel of North-East and Yorkshire based GPs and consultants to discuss how the scheme supports general practice with increasing complexity, helping build relationships between primary and secondary care colleagues – improving the so-called ‘primary secondary care interface,’ For more information on Advice and Guidance visit: https://www.england.nhs.uk/elective-care/best-practice-solutions/advice-and-guidance/A full transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/tpc-podcast-s4-e6-how-does-advice-guidance-scheme-support-gp/Please get in touch if you have any questions regarding this episode - england.ney.pctransformation@nhs.net
In this podcast, shared for World Cancer Day, Zoe Merchant, AHP Clinical Lead for the Prehab4Cancer Programme and Jack Murphy, Prehab4Cancer Programme Manager for GM Active consider physical activity as a tool that that support people to prepare for or recover from cancer treatment or surgery.A full transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/physical-activity-to-prepare-and-recover-from-illness-podcast-transcript/Please get in touch if you have any questions regarding this episode - england.medicalcomms@nhs.net
This is the first of a series of four podcasts (and associated blogs) about how we can integrate more physical activity across the NHS and what key actions health and care professionals can do to support the strategic shift from ‘Sickness to Prevention’ and from ‘Hospital to Community’. The first podcast kicks off with an introductory episode, by Sarah Price, Director of Public Health for NHS England and Sasha Karikusevic, Director, NHS Horizons, who outline how we can harness the true potential of physical activity across the NHS to help to prevent ill-health and help people to live healthier, longer, and more independent lives, with best-practice examples across England to illustrate the benefits. A full transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/four-ways-forward-podcast/Please get in touch if you have any questions regarding this episode - england.medicalcomms@nhs.net
In the latest episode of the Transforming Primary Care podcast, Dr Sarah Zaidi, GP and NHS England regional lead for frailty in the East of England and a panel of North-East and Yorkshire based GPs, geriatricians and other health and care professionals discuss how to help the most vulnerable people in our communities. They explore how the identification and successful management of frailty is key to the aims of the 10 Year Plan and the medium-term planning framework, as well as its role within neighbourhood working. For more information on neighbourhood health visit: https://www.england.nhs.uk/long-read/neighbourhood-health-guidelines-2025-26/A full transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/transforming-primary-care-podcast-2/Please get in touch if you have any questions regarding this episode - england.ney.pctransformation@nhs.net
Explore how advanced practice pharmacy is reshaping primary care—through prevention-first strategies, tech-enabled workflows, and moving care closer to home. Learn how pharmacists are leading supervision, driving innovation, and building new models that transform patient outcomes. A full transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/advanced-practice-weekly-podcast-pharmacy-reshaping-primary-care/Please get in touch if you have any questions regarding this episode - england.acpenquirieslondon@nhs.net
In the latest episode of the Transforming Primary Care podcast, Keith Kendall, pharmacist and Senior Pharmacy Integration lead for NHS England - North East and Yorkshire, is joined by a panel of pharmacists, GPs and an advanced nurse practitioner to discuss the recent expansion of services delivered in community pharmacy. This includes the continuation of Pharmacy First which enables community pharmacies to complete episodes of care for 7 common conditions, the NHS contraception service which now includes emergency hormonal contraception and other innovative work underway to support the aims of the 10-year plan for health. For more information on NHS Pharmacy services visit: https://www.england.nhs.uk/primary-care/pharmacy/pharmacy-services/A full transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/transforming-primary-care-podcast-s4-e4-how-does-expanding-nhs-community-pharmacy-services-improve-patient-access/Please get in touch if you have any questions regarding this episode - england.ney.pctransformation@nhs.net
Some important information from the NHS to help you stay well this winter. This is a audio version of the We’re Here To Help You Stay Well This Winter campaign leaflet 2025.www.nhs.uk/staywellA transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/an-audio-version-of-the-2025-stay-well-this-winter-leaflet/Connect with us:Facebook - https://www.facebook.com/NHSEngland/Twitter - https://twitter.com/NHSEnglandInstagram - https://www.instagram.com/nhsengland
An audio version of the 'Your guide to NHS cervical screening' leaflet.A full transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/your-guide-to-nhs-cervical-screening/Please get in touch if you have any questions regarding this episode - england.contactus@nhs.net
In the UK, the usual age range for the menopause is 45 to 55, but about 1% of women will go through this transition before the age of 40. Series four of the Transforming Primary Care podcast continues with a World Menopause Day discussion chaired by consultant obstetrician and gynaecologist Dr Eddie Morris. Eddie, who is former chairman of the British Menopause Society and currently a regional medical director in the East of England, is joined by a panel of GPs and other healthcare professionals for an exploration of how the development of women’s health hubs and innovative new group consultation models are helping reduce gynaecology waiting lists in the North East and Yorkshire region, impacting positively on women’s lives. The conversation also covers how this important area of work fits into the prevention and hospital to community shifts of the 10-year health plan.For more information on the menopause and perimenopause visit: https://www.nhs.uk/conditions/menopauseYou can also find British Menopause Society Guidance here: https://thebms.org.uk/You can read the transcript of this podcast on our website: https://www.england.nhs.uk/long-read/transforming-primary-care-podcast-s4-e3-managing-menopause-perimenopause-primary-careIf you have any questions regarding this episode please email us: england.ney.pctransformation@nhs.net
Discover how Advanced Practice Practitioners are reshaping musculoskeletal care across West London, showing how they have embraced the NHS 3 shifts — from virtual MDTs to Pain Cafés and community assessment days. Faster access, fewer referrals, and truly patient centred care. A full transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/transforming-musculoskeletal-care-in-the-community-advanced-practice-podcast-transcript/Please get in touch if you have any questions regarding this episode - england.acpenquirieslondon@nhs.net
An audio version of the flu vaccination invitation for people aged 65+A full transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/autumn-winter-2025-flu-vaccination-invitation-ages-65-and-over/Please get in touch if you have any questions regarding this episode - england.contactus@nhs.net
An audio version of the winter vaccinations invitation for people aged 16 to 74 with a weakened immune system.A full transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/autumn-winter-2025-flu-covid-19-vaccine-invitation-ages-16-74-weakened-immune-system/Please get in touch if you have any questions regarding this episode - england.contactus@nhs.net
An audio version of the autumn/winter 2025 flu vaccination invitation.A full transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/booking-your-nhs-winter-flu-vaccination/Please get in touch if you have any questions regarding this episode - england.contactus@nhs.net
In this episode of our new digital clinical safety podcast series, we are joined by Liz Barfield, who brings over 20 years of experience in this vital area. Liz’s extensive background includes roles in emergency care, implementation, and her most recent position as a Clinical Safety Officer (CSO) at NHS England, where she contributed to numerous national programmes. In 2019, she completed an MSc in Patient Safety, focusing her dissertation on the DCB safety standards. Throughout the podcast, Liz shares valuable insights and practical hints and tips for those working in digital clinical safety roles. Further resources: •Digital Clinical Safety – Essentials e-learning training module https://digital.nhs.uk/services/clinical-safety/clinical-risk-management-training#essentials-training •Digital Clinical Safety – Intermediate e-learning training module https://digital.nhs.uk/services/clinical-safety/clinical-risk-management-training#intermediate-training •Digital Clinical Safety – Practitioner training https://digital.nhs.uk/services/clinical-safety/clinical-risk-management-training#practitioner-training •Digital Safety in Practice course - https://digital.nhs.uk/services/clinical-safety/clinical-risk-management-training#digital-safety-in-practice •Digital Clinical Safety – Refresher training https://digital.nhs.uk/services/clinical-safety/clinical-risk-management-training#refresher-training The digital clinical risk management standards: •DCB0129: Clinical Risk Management: its Application in the Manufacture of Health IT Systems https://digital.nhs.uk/data-and-information/information-standards/governance/latest-activity/standards-and-collections/dcb0129-clinical-risk-management-its-application-in-the-manufacture-of-health-it-systems/ •DCB0160: Clinical Risk Management: its Application in the Deployment and Use of Health IT Systems - NHS England Digital https://digital.nhs.uk/data-and-information/information-standards/governance/latest-activity/standards-and-collections/dcb0160-clinical-risk-management-its-application-in-the-deployment-and-use-of-health-it-systems/A full transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/insights-from-a-national-clinical-safety-officer-podcast-transcript/Please get in touch if you have any questions regarding this episode - Tengland.clinical.safety@nhs.net
Series four of the Transforming Primary Care podcast continues with an exploration of online consultation, which practices are required to offer to patients during core hours from 1 October. In this episode, Dr Tim Caroe GP and Medical Director, Primary Care Transformation for NHS England South East Region, is joined by a panel of GP and GP practice team colleagues sharing their experiences of introducing online consultation at their practices, including practical implementation advice. For more information on online consultation within the modern general practice model visit: https://www.england.nhs.uk/gp/national-general-practice-improvement-programme/modern-general-practice-model/A full transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/transforming-primary-care-podcast-s4-e2-modern-general-practice-using-online-consultation/Please get in touch if you have any questions regarding this episode - england.ney.pctransformation@nhs.net
These are audio versions of the autumn/winter COVID and flu vaccination invitations. A full transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/autumn-winter-2025-flu-vaccination-invitation-ages-16-64-with-long-term-health-conditions/Please get in touch if you have any questions regarding this episode - england.vaccinations-screening-communications@nhs.net
These are audio versions of the autumn/winter COVID and flu vaccination invitations. A full transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/autumn-winter-2025-covid-19-vaccine-invitation-ages-75-and-over/Please get in touch if you have any questions regarding this episode - england.vaccinations-screening-communications@nhs.net
These are audio versions of the autumn/winter COVID and flu vaccination invitations. A full transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/autumn-winter-2025-flu-covid-19-vaccine-invitation-ages-16-74-weakened-immune-system/Please get in touch if you have any questions regarding this episode - england.vaccinations-screening-communications@nhs.net
These are audio versions of the autumn/winter COVID and flu vaccination invitations. A full transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/autumn-winter-2025-flu-vaccination-invitation-ages-16-64-with-long-term-health-conditions/Please get in touch if you have any questions regarding this episode - england.vaccinations-screening-communications@nhs.net
This episode of the Transforming Primary Care podcast, chaired by Liz Spice head of primary care in the cross-sector area in the North East and Yorkshire region, covers the development of Acute Respiratory Infection (ARI) hubs in our local communities, their importance during periods of high demand and the considerations involved when setting them up. The panel including Dr Cath Monaghan, Medical Director of the North East and North Cumbria Integrated Care Board, also explores the role of ARI hubs in the NHS response to winter, their impacts in previous winters and how they align with the key shift from hospital to community outlined within the 10-year plan. With neighbourhood health being firmly on the horizon, what can we learn from those who have been pioneering respiratory care closer to home?For more information about ARI hubs visit NHS England https://www.england.nhs.uk/long-read/combined-adult-and-paediatric-acute-respiratory-infection-ari-hubs/For a transcript of this episode, visit https://www.england.nhs.uk/long-read/same-day-urgent-respiratory-care-in-the-community-a-breath-of-fresh-air/Please get in touch if you have any questions regarding this episode - england.ney.pctransformation@nhs.net.
In the first of our new series of digital clinical safety podcasts, we are joined by Chris Day, NHS England Clinical Lead for Cyber Operations and Robyn Dennis, NHS England Cyber Security Tiger Team Lead, as we explore how cyber threats directly impact patient care and what healthcare organisations and their staff can do to prevent them and minimise impact. Key insights include: •How cybersecurity incidents directly impact clinical safety and patient care •The most common cyber threats facing healthcare organisations, including ransomware and new AI-enabled risks •Why ""cyber is a team sport"" and everyone has a role to play in healthcare security •Practical strategies for preventing cyber incidents and protecting patient data •The importance of planning for business continuity and disaster recovery •How to integrate cybersecurity considerations throughout the digital product lifecycle The podcast provides essential listening for those working in digital clinical safety, patient safety and cyber security roles, but will also be of interest to anyone in healthcare who wants to understand how cybersecurity and patient safety work together to protect patients from harm. Further resources: •Data Security and Protection Toolkit (DSPT) - https://www.dsptoolkit.nhs.uk/ •Digital Technology Assessment Criteria (CDTAC) - https://transform.england.nhs.uk/key-tools-and-info/digital-technology-assessment-criteria-dtac/ •Chris's blog on multi-factor authentication (MFA): https://digital.nhs.uk/blog/transformation-blog/2023/multi-factor-authentication-a-silver-cyber-bullet •NHS multi-factor authentication (MFA) Policy - https://digital.nhs.uk/cyber-and-data-security/guidance-and-assurance/multi-factor-authentication-mfa-policy/nhs-england-multi-factor-authentication-policy •Cyber operations website - https://digital.nhs.uk/cyber •National Cyber Security Centre’s (NCSC) Cyber Aware campaign on top tips for all of us - https://www.ncsc.gov.uk/cyberaware/home •Network and Information Systems (NIS) regulations - https://www.gov.uk/government/publications/network-and-information-systems-regulations-2018-health-sector-guide/the-network-and-information-systems-regulations-2018-guide-for-the-health-sector-in-england#introduction •Health and Adult Social Care Cyber Security Strategy for 2030 - https://www.gov.uk/government/publications/cyber-security-strategy-for-health-and-social-care-2023-to-2030/a-cyber-resilient-health-and-adult-social-care-system-in-england-cyber-security-strategy-to-2030#approach-the-5-pillars# •NHS cyber and data security services and resources - https://digital.nhs.uk/cyber-and-data-security/services •Resources published for Cyber Awareness Month 2024 - including the Cyber Sessions podcasts - https://digital.nhs.uk/cyber-and-data-security/campaigns/cyber-security-awareness-month If you have any questions or would like to know more about what NHS England cyber operations does, email cybersecurity@nhs.net. A full transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/patient-safety-through-cybersecurity-preventing-harm-from-digital-threats/Please get in touch if you have any questions regarding this episode - cybersecurity@nhs.net
In this episode of Advanced Practice Weekly, host Ajay Bhatt takes us inside the world of advanced practice in cancer care at the Royal Marsden Hospital. He’s joined by two outstanding professionals Danielle Pinnock and Victoria Sinnett. They offer powerful insights into how advanced practice is shaping patient care, education, and innovation in oncology. Danielle Pinnock, the Coordinating Education Supervisor in Advanced Practice, shares how she supports supervisors across the Trust and helps embed quality education into cancer care pathways. She explains how the Royal Marsden School’s specialised MSc programme is developing skilled practitioners who make complex clinical decisions, lead services, and transform care delivery. Later, Victoria Sinnett, Consultant Breast Radiographer, reflects on her career journey and how advanced practice has enabled radiographers like her to take on expanded clinical roles, providing continuity and compassionate care to patients. From biopsies to presenting in MDTs and pioneering new surgical technology, Victoria’s work is a testament to how advanced practice is redefining the future of oncology services. This episode highlights how advanced practitioners are meeting rising service demands, contributing to innovation, and driving change in cancer care, one patient at a time. A full transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/podcast-advanced-practice-weekly-20/Please get in touch if you have any questions regarding this episode - england.acpenquirieslondon@nhs.net
The Department of Health and Social Care has announced a renewed focus on dental care earlier this year, with a commitment to provide an additional 700k urgent dental care appointments during 2025/26. In this episode of the Transforming Primary Care podcast recorded in April 25, Associate Postgraduate Dental Dean and Local Dental Network Chair Jason Atkinson chairs a panel of dentists and public health professionals to discuss the work already underway in the North East and Yorkshire region which is providing better patient access to dental services. For more information on the arrangements for NHS urgent primary dental care during 2025/26 visit https://www.england.nhs.uk/long-read/arrangements-for-nhs-urgent-primary-dental-care-during-2025-26-and-confirmation-of-the-closure-of-the-new-patient-premium-scheme/A full transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/podcast-transforming-primary-care-improving-access-to-dental-services/Please get in touch if you have any questions regarding this episode - england.ney.pctransformation@nhs.net.
In this episode, Ajay Bhatt sits down with Debs Harding to explore the Platform for Practice - a thought-provoking framework developed through Harding’s PhD research. Designed to bring clarity to the complex dynamics of clinical supervision, this model takes a holistic view of what shapes a practitioner’s performance: clinical knowledge, skills, lived experiences (in and out of work), behaviours, and personal qualities.Together, Ajay and Debs unpack how this framework helps supervisors have more meaningful, structured, and supportive conversations. From using it to give more balanced feedback, to recognising how someone’s background can shape their clinical confidence, this episode is full of practical insight.Whether you’re a supervisor, educator, or clinician, this discussion will offer fresh ways to support development, value diverse experiences, and enhance the impact of your supervision.A full transcript of this episode is available on our website - Thttps://www.england.nhs.uk/long-read/podcast-advanced-practice-weekly-19-ajay-bhatt-debs-harding/Please get in touch if you have any questions regarding this episode - england.acpenquirieslondon@nhs.net
Audio version of the 'Your guide to diabetic eye screening' leaflet on GOV.UK - https://www.gov.uk/government/publications/diabetic-eye-screening-description-in-brief/your-guide-to-diabetic-eye-screeningA full transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/your-guide-to-diabetic-eye-screening/Please get in touch if you have any questions regarding this episode - england.contactus@nhs.net
In the UK there are currently about 7.2 million people diagnosed with cardiovascular disease, which amounts to about 10% of the population. Dr Jonathan Slade, GP and Medical Director for NHS England North East and Yorkshire, leads a discussion around the current focus on cardiovascular disease and the very real opportunities for prevention presented within primary care. The panel includes consultant pharmacist Dr Rani Khatib, National Specialty Advisor for CVD Prevention at NHS England. For more information on CVD prevention visit https://www.england.nhs.uk/ourwork/clinical-policy/cvd/prevention-recovery/ For more detail on CVD Prevent visit https://www.england.nhs.uk/ourwork/clinical-policy/cvd/cvdprevent/A full transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/podcast-cracking-down-on-cardiovascular-disease/
The NHS App features prominently in the 10 Year Health Plan for England as a front door to NHS services. In this second episode of the third series of the Transforming Primary Care podcast, a panel of NHS App Ambassadors plus guest speaker Dr Shanker Vijay, GP and digital transformation lead within the London region, talk about their amazing work advocating for the NHS App, helping people in our communities understand what they can access through this door and helping primary care teams better understand what lies behind it.For more information on how best to promote the NHS App in your area including walk-through videos and other guidance visit: https://digital.nhs.uk/services/nhs-appA full transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/podcast-the-nhs-app-behind-the-front-door/
In this first episode of series three of the Transforming Primary Care podcast, recorded in June 2025, Queens Nurse and Churchill Fellow Sarah Monks is joined by panel of GPs and healthcare practitioners to discuss the concept of neighbourhood health including the role of integrated neighbourhood teams. Find out about the community-based work already being delivered in the North East and Yorkshire region and hear about hopes for the future - including that neighbourhood working should feature prominently in the ambitions laid out in the 10 Year Plan for England.For more information visit: NHS England — North East and Yorkshire » Hospital to Community https://www.england.nhs.uk/north-east-yorkshire/our-work/10-year-health-plan/hospital-to-community/A full transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/podcast-neighbourhood-health-and-general-practice/
This is an audio version of the requirement specification of the Accessible Information Standard. The document sets out what organisations have to do to meet this standard. A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/accessible-information-standard-requirements-dapb1605/#introductionIf you have any questions regarding this episode please email us: england.aisqueries@nhs.net
This is an audio version of the Implementation Guide of the Accessible Information Standard. This document gives details to organisations on how to implement the standard.A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/accessible-information-standard-implementation-guidance/If you have any questions regarding this episode please email us: england.aisqueries@nhs.net
This is an audio version of the Accessible Information Standard (AIS) Self Assessment Framework (SAF). This guidance sets out how organisations should complete the AIS SAF template.A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/accessible-information-standard-self-assessment-framework/If you have any questions regarding this episode please email us: england.aisqueries@nhs.net
The AIS – Web Summary – Audio video is the translation of the front facing landing page of the Accessible Information Standard (AIS) specification document.More information can be found on our website - https://www.england.nhs.uk/accessible-information-standard/If you have any questions regarding this episode or require a transcript please email us: england.aisqueries@nhs.net
In this episode of the Transforming Primary Care podcast which concludes the second series, a panel of practising GPs discuss the management of long-term health conditions within primary care including cardiovascular disease, diabetes and chronic kidney disease. To give feedback on the Transforming Primary Care podcast please complete our survey before the end of June 2025. https://forms.office.com/Pages/ResponsePage.aspx?id=slTDN7CF9UeyIge0jXdO41foesjp0W1OnSDUaqCXHetUNjUwTzFGUExNTlFPRjhCOFZMU0U1RUEwSy4uA transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/managing-long-term-health-conditions-within-primary-care/If you have any questions regarding this episode please email us: england.ney.pctransformation@nhs.net
In this episode of the Transforming Primary Care podcast, a panel of practising GPs including Dr Aarti Bansal co-founder of the Greener Practice network, discuss the practical steps general practice colleagues can take towards greener and better healthcare, which benefit patients, GP practice teams and the planet. For more information about Greener NHS visit: https://www.england.nhs.uk/north-east-yorkshire/our-work/greener-nhs/For more information about Greener Practice visit: https://greenerpractice.co.uk/A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/greener-general-practice-podcast-transcript/If you have any questions regarding this episode please email us: england.ney.pctransformation@nhs.net
A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/your-guide-to-nhs-breast-screening-audio/If you have any questions regarding this episode please email us: england.contactus@nhs.net
In this podcast, Ricky Tenchavez shares his journey of implementing Scan4Safety at Doncaster and Bassetlaw NHS Trust. Discover how his clinical background and focus on staff engagement proved crucial to success, transforming initial resistance into enthusiastic adoption. Learn practical strategies for change management, from comprehensive staff training to building a champions network, and hear how the trust achieved rapid rollout across 28 theatres through effective communication and continuous support for staff. You can view some of the resources Ricky developed here https://scan4safety.nhs.uk/how-clinical-engagement-and-change-management-enabled-scan4safety-benefits-in-theatres-at-doncaster-and-bassetlaw-teaching-hospitals-nhs-foundation-trust/ Visit the Scan4Safety website https://scan4safety.nhs.uk/ A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/implementing-scan4safety-through-people-first-engagement/If you have any questions regarding this episode please email us: digital.clinicalsafety@nhs.net
In this episode of the Transforming Primary Care podcast, a panel of practising GPs including Dr Minal Bakhai, Director for Primary Care and Community Transformation and Improvement at NHS England, discuss how new digital triage techniques within the Modern General Practice model have made a huge difference to both practices and patients.For more information about Modern General Practice visit: https://www.england.nhs.uk/gp/national-general-practice-improvement-programme/modern-general-practice-model/A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/modern-general-practice-top-tips-for-successful-triage/
Pharmacy First enables patients to be referred into community pharmacy for a minor illness or an urgent repeat medicine supply. It includes the supply of appropriate medicines for 7 common conditions including earache, sore throat, and urinary tract infections, aiming to address health issues before they get worse. Pharmacies also provide blood pressure checks and contraception services, which helps relieve pressure on general practice. In this episode, recorded in December 2024, a panel of community pharmacists discuss how the role of community pharmacy is developing after a new wave of a public awareness campaign highlighting some of these services has taken place. Are practices and patients now used to thinking ‘pharmacy first’ and what else could community pharmacy deliver for patients in the future? For more information about Pharmacy First visit: https://www.england.nhs.uk/primary-care/pharmacy/pharmacy-services/pharmacy-first/ For more information about the NHS Contraception Service visit: https://www.england.nhs.uk/primary-care/pharmacy/pharmacy-services/nhs-pharmacy-contraception-service/A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/podcast-transcript-transforming-primary-care-nhs-community-pharmacy-services-what-are-the-benefits-for-practices-and-patients-and-how-could-they-evolve/Contact us: england.ney.pctransformation@nhs.net
NHS colleagues across the region are working hard to make it easier for people to access the care they need. In this episode of the Transforming Primary Care podcast series, we explore the role of digital technology in addressing health inequalities and improving health outcomes for underserved groups and communities A panel of health and care professionals join Rachel Johns deputy regional director of public health for NHS England and the Office for Health Improvement and Disparities for North East and Yorkshire to discuss the initiatives within primary care which aim to ensure everyone is able to access NHS services. This includes how colleagues are working with primary care teams to successfully navigate challenges such as higher levels of deprivation and lower literacy levels. For more information on NHS England’s work on addressing health inequalities visit https://www.england.nhs.uk/about/equality/equality-hub/national-healthcare-inequalities-improvement-programme/ For more information on the Transforming Primary Care podcast visit: https://www.england.nhs.uk/north-east-yorkshire/our-work/transforming-primary-care-podcast/A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/podcast-addressing-health-inequalities-do-digital-technologies-make-the-difference/Contact us: england.ney.pctransformation@nhs.net
An audio version of the spring COVID-19 invitation for people aged 75 and overA transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/spring-covid-19-invitation-for-people-aged-75-and-over/Contact us: england.contactus@nhs.net
This is an audio version of the Spring COVID-19 invitation for people with a weakened immune systemA transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/spring-covid-19-invitation-for-people-with-a-weakened-immune-system/Contact us: england.contactus@nhs.net
Making full use of a multi-professional primary care team, helping GPs and practice staff to optimise use of their time to where it’s needed most, is a key principle of Modern General Practice. A panel of GPs and other health and care professionals join Dr Simon Stockill to discuss how the ability to better allocate patients to the right health professional or service supports effective use of staff time and skills, including those employed through the Additional Roles Reimbursement Scheme (ARRS). In this episode, recorded in December 2024, we also explore how creating a multi-disciplinary team can support improved ability and capacity to provide continuity of care for those that benefit most, including vulnerable patients and those with long-term health conditions. For more information about Modern General Practice visit https://www.england.nhs.uk/gp/national-general-practice-improvement-programme/modern-general-practice-model/A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/transforming-primary-care-creating-the-multidisciplinary-team/Contact us: england.ney.pctransformation@nhs.net
An audio version of the bowel cancer screening leaflet sent with invitations to eligible people.A transcript of this episode is available on our website - https://www.gov.uk/government/publications/bowel-cancer-screening-benefits-and-risks/audio-transcript-your-guide-to-nhs-bowel-screening-podcastContact us: england.vaccinations-screening-communications@nhs.net
This podcast provides information on the NHS respiratory syncytial virus (RSV) offer for eligible people aged 75 to 79 years, including those who have recently turned 80.Read more at www.nhs.uk/rsv-vaccineA transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/nhs-respiratory-syncytial-virus-rsv-vaccination/
In this podcast, Dr Harrison Carter, a medical doctor and Director of Screening for NHS England, hears from Anne, Beth, Sophie, Sian, about their own cervical screening journeys. Alongside Doctors Behl, Imtiaz-Umer, Ruwende, Owolabi, Patel, Hussain and Rukeya Miah, addresses the information gaps that many people have around cervical screening, human papilloma virus (or HPV) and the role of HPV vaccination. Further information about Cervical screening , HPV vaccination and Cervical cancer is available online at nhs.ukA transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/transcript-preventing-cervical-cancer-podcast/Contact us: england.vaccinations-screening-communications@nhs.net
What does Modern general practice mean? There’s been a huge amount of work done in primary care to improve processes and systems for staff and access to patients. In the past year to 18 months that has been referred to as ‘Modern General Practice.'In this final episode of our first Transforming Primary Care podcast series GP practice team colleagues discuss how new ways of working benefit both practices and patients and explore the challenges that are faced when making changes to the way we do things. Topics covered include the assessment of patients using modern triage techniques, equality of access for patients and the effective use of the multi-disciplinary team within general practice.For more information about modern general practice visit: https://www.england.nhs.uk/gp/national-general-practice-improvement-programme/modern-general-practice-model/ For examples of modern general practice in the North East and Yorkshire region visit: https://www.england.nhs.uk/north-east-yorkshire/our-work/delivering-the-primary-care-access-plan-best-practice-examples/A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/what-does-modern-general-practice-mean/Contact us:england.ney.pctransformation@nhs.net
Owned and run by the NHS in England, the NHS App provides a simple and secure way for people to access a range of NHS services on their smartphone or tablet. It can also be accessed via the NHS website. The NHS App is home to a range of features that enable patients to access services from the comfort of their homes – from viewing their GP health record to nominating their preferred pharmacy. Patients in many parts of the country are now able to view and manage their hospital appointments on the App, and many GP practices are now sending NHS App notifications to patients with appointment reminders and other messages relating to their care. In this episode we’ll discuss how NHS App use has increased across the region including specific work by our NHS App Ambassadors in North East and Yorkshire and the recent partnership work with Libraries UK. We'll also discuss the next steps for this 'front door' to NHS services, which is currently used by over 35 million users nationally. For more information on how best to promote the NHS App in your area visit: https://digital.nhs.uk/services/nhs-appYou can also view the roadmap which gives the details of new features in development - https://digital.nhs.uk/services/nhs-app/roadmapA transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/transcript-getting-the-most-out-of-the-nhs-app-podcast/Contact us: england.ney.pctransformation@nhs.net
Pharmacy First enables patients to be referred into community pharmacy for a minor illness or an urgent repeat medicine supply. It also enables community pharmacies to complete episodes of care for 7 common conditions following defined clinical pathways. The service builds on the NHS Community Pharmacist Consultation Service and offers people quicker and more convenient access to safe and high-quality healthcare. It includes the supply of appropriate medicines for 7 common conditions including earache, sore throat, and urinary tract infections, aiming to address health issues before they get worse. In this episode we’ll discuss progress made in the first nine full months of the service, as a new wave of the public awareness campaign gets underway. Are practices and the public beginning to think ‘pharmacy first?’ For more information visit: https://www.england.nhs.uk/primary-care/pharmacy/pharmacy-services/pharmacy-first/A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/transcript-pharmacy-first-reflections-on-the-first-9-months/Contact us: england.ney.pctransformation@nhs.net
Sickle cell is a life-long debilitating condition that predominantly affects people of black African and black African Caribbean background. This podcast series explores the work the NHS is doing to improve the health outcomes and quality of life of people with sickle cell.In episode 3 patient Stephanine George and Dr Dianne Addei, a consultant in public health medicine and NHS England’s lead for sickle-cell services discuss safer and compassionate care in a sickle cell crisis. They are joined by Carly Honey, Ward manager and Chelsea Soka, lead haemoglobinopathy nurse, from Manchester Royal Infirmary. The pair share their experience of setting up Ward 10, as well as the important benefits realised for patients and staff. This is one of seven, new sickle cell disorder emergency department bypass units that NHS England is supporting.Isobel Adams an education nurse for haemoglobinopathy across HCC West Midlands and Amanda Cope, advanced nurse practitioner in haemoglobinopathies from Birmingham Women’s and Children’s NHS Hospital, are joined by nurse Kathy Brennan, the lead for the specialised clinical networks to discuss ACT NOW. This is an acronym and approach to improve the health outcomes and care experience of people in a sickle cell crisis. Kathy outlines the approach, while Izzy and Amanda discuss the realised benefits of the approach and discuss its implementation at Birmingham Women’s and Children’s NHS Hospital, that offers expert care to more than 90,000 children and young people from across the country per year.A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/ep1-restoration-and-healing-from-harm-toni-hall/Contact us: england.sicklecellreview@nhs.net
Sickle cell is a life-long debilitating condition that predominantly affects people of black African and black African Caribbean background. This podcast series explores the work the NHS is doing to improve the health outcomes and quality of life of people with sickle cell.In episode 3 patient Stephanine George and Dr Dianne Addei, a consultant in public health medicine and NHS England’s lead for sickle-cell services discuss sickle cell in children and young people. They are joined by Amanda Cope, advanced nurse practitioner in haemoglobinopathies at Birmingham Children's Hospital and Izzy Adams, education nurse for haemoglobinopathy across the West Midlands HCC.Birmingham Women’s and Children’s NHS Hospital, offers expert care to more than 90,000 children and young people from across the country per year, so we are delighted to have Amanda to explain some of the signs to look out for, that might signal a child or young baby with sickle cell is in crisis. While Izzy discusses the importance of the Education Health and Care Plans in supporting children and young adults in schools and college. They are joined by Carly Honey, Ward manager and Chelsea Soka, lead haemoglobinopathy nurse, both from ward 10 at Manchester Royal Infirmary. This is one of seven, new sickle cell disorder emergency department bypass units that NHS England is supporting. Carly and Chelsea discuss some of the ways that staff on the ward support young people and their families who are transitioning to adult services. A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/podcast-sickle-cell-in-children-and-young-people/Contact us: england.sicklecellreview@nhs.net
Some important information from the NHS to help you stay well this winter. This is a British Sign Language version of the We’re Here To Help You Stay Well This Winter campaign leaflet 2024.www.nhs.uk/staywellA transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/were-here-to-help-you-stay-well-this-winter-transcript-of-audio-version/Connect with us:Facebook - https://www.facebook.com/NHSEngland/Twitter - https://twitter.com/NHSEnglandInstagram - https://www.instagram.com/nhsengland
This podcast is hosted by Ian Jones, Implementation lead, Register with a GP surgery service, NHS England.The Register with a GP surgery service enables healthcare workers to take patient registrations online quickly and easily.It is free to all practices in England and designed to reduce administrative burden on GP practice teams by gathering patient information and matching it to health records.It is also designed to significantly reduce barriers for people wanting to access primary care services. It integrates seamlessly with other NHS services and has a high satisfaction rate, with 95% of patients reporting a positive experience.In this episode we’ll discuss the reasons why a national digital service benefits both practices and patients and what support is available to help GP practice staff get up and running.For more information visit Register with a GP surgery - https://digital.nhs.uk/services/register-with-a-gp-surgery-serviceA transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/what-difference-does-a-national-registration-service-make/Contact us: england.ney.pctransformation@nhs.net
Sickle cell is a life-long debilitating condition that predominantly affects people of black African and black African Caribbean background. This podcast series explores the work the NHS is doing to improve the health outcomes and quality of life of people with sickle cell.In episode 2 Dr Dianne Addei, a consultant in public health medicine and NHS England’s lead for sickle-cell services, is joined by patients Chris Abdulahi, Anthony Mason, Stephanie George, who share their lived experience of sickle cell, while Chris and Anthony also share the impact of their sickle cell on their physical and mental health. While Tomas Ince, Clinical Transformation Lead for the London Universal Care Plan and Mary Emery, consultant paramedic with London Ambulance Service, share evidence of how the London Universal Care Plan is leading to safer care with greater personalisation as well as equality of care for their sickle cell patients.A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/podcast-how-digital-care-records-are-transforming-care-for-people-with-sickle-cell/Contact us: england.sicklecellreview@nhs.net
Sickle cell is a life-long debilitating condition that predominantly affects people of black African and black African Caribbean background. This podcast series explores what it is like to have sickle cell and what the NHS is doing to improve sickle cell care following publication of the No One’s Listening report.In episode 1 Dr Dianne Addei, a consultant in public health medicine and NHS England’s lead for sickle-cell services, is joined by patient, Stephanie George, and Dr Rossby Awadzi, a North-west London haematology doctor to help clinicians, patients and the public to get a better understanding of sickle cell. Stephanie explains what it is like to live with sickle cell, while Dianne and Rossby discuss the benefits of genetic blood testing ahead of blood transfusions, the sickle cell patient education programme, role of staff education and Dianne provides an update on the new NHS sickle cell disorder emergency department by-pass units. A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/transcript-podcast-1-understanding-sickle-cell-and-the-role-of-education/Contact us: england.sicklecellreview@nhs.net
Audio version of the NHS invitation for winter flu & COVID-19 vaccinations for people aged 65 and over.A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/flu-covid-19-vaccination-audio-invitation-65/Contact us: england.contactus@nhs.net
Audio version of the NHS invitation for a winter COVID-19 vaccination for people at increased risk of serious illness because of a health condition.A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/covid-19-vaccination-audio-invitation-increased-risk/Contact us: england.contactus@nhs.net
This podcast provides information on the NHS respiratory syncytial virus (RSV) offer for eligible people aged 75 to 79 years, including those who have recently turned 80. A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/nhs-respiratory-syncytial-virus-rsv-vaccination/Read more at www.nhs.uk/rsv-vaccine.
The Patient safety healthcare inequalities programme has resulted in the generation of recommendations for improvement that were co-designed with clinicians, patient safety specialists, people with lived experience or expertise in inequalities, and our lay patient safety partners (PSPs). In particular, our two PSPs were part of this large multi-disciplinary group which met virtually each month. Here the PSPs describe their backgrounds and reasons for helping the national patient safety team and outline how they have contributed to the plan for reducing patient safety healthcare inequalities. They describe how they were able to be a voice for people from ethnic backgrounds that are often not heard; to shape future NHS services making them more inclusive and safe; using ‘real time insight’, to help to close the gap in health inequalities and provide more equitable access to services. As part of the team they were able to challenge perceptions of barriers and bring solutions in how to overcome them. They have also contributed by helping to develop the role of PSPs by being involved in discussions about how to shape the role and how to ensure recruitment is effective in attracting people from diverse groups.
A short podcast with colleagues in Cornwall talking about the benefits of Life planning and how they can support people with a learning disability and autistic people to move out of mental health hospital.A transcript of this episode is available here - Link TBC, please email us if you require a transcript. Contact us: england.learning.disability@nhs.net
A short podcast where Amy talks about her personal experience of life planning and how it supported her to move out of mental health hospital.A transcript of this episode is available here - Link TBC, please email us if you require a transcript. Contact us: england.learning.disability@nhs.net
A conversation about why acute physical deterioration needs addressing and how the acronym PIER (Prevention, Identification, Escalation and Response) can help do this across system pathways. Featuring Dr Aidan Fowler, National Director of Patient Safety in England and Laura Hailes, Nurse and Senior Improvement Manager at NHS England in the National Patient Safety Team.PIER is referenced on this page - https://www.england.nhs.uk/patient-safety/marthas-rule/
Your GP record suggests you may not have had 2 doses of the MMR vaccine. You need both doses for long-term protection against measles, mumps and rubella. It's now quicker and easier for you to catch up. You can book an appointment with your GP surgery, or you may be able to get your free MMR vaccine at some community pharmacies in certain areas. You can check if pharmacies are offering MMR vaccine walk-ins in your local area using the links at the top of this web page. You do not need to do anything if you’ve already had 2 doses. Please check your vaccination history in the NHS App, or you can contact your GP surgery if you’re not sure. The NHS offers MMR vaccination because these infections spread easily between people. They can lead to serious problems including meningitis, blindness, hearing loss and risks during pregnancy. It’s important you get fully vaccinated because measles cases are increasing in England. MMR vaccination is the most effective way to protect yourself. It also helps protect people who cannot be vaccinated, such as unborn babies, newborn babies and anyone with a weakened immune system. Find out more about MMR vaccination at www.nhs.uk/mmr. Information is also available in easy read and other languages and formats on this web page.
The Patient Safety Incident Response Framework (PSIRF) is a new approach to learning from patient safety events in a way that leads to improvement in care. It was published in August 2022 and mandated in the NHS Standard Contract in April 2024. In this podcast, Tracey Herlihey from NHS England’s national patient safety team talks with Jenny Coverley from Middlewood Practice in Cheshire about her experience applying PSIRF principles in general practice. If you would like to get in touch about the content of this podcast, please contact us on patientsafety.enquiries@nhs.net. Find out more about PSIRF on the NHS England website https://www.england.nhs.uk/patient-safety/patient-safety-insight/incident-response-framework/
This NHS England podcast is about innovative ways of working with people and communities, and specifically about how GP surgeries in Nottingham used an engagement process to learn how they could improve their support for patients with Type 2 Diabetes.You'll hear from Jo, a GP, Helen, a practice manager and Liv, a trainee practice manager who are all based in surgeries in an area of high social deprivation in inner city Nottingham.There is a transcript of the podcast available here:https://www.england.nhs.uk/long-read/podcast-working-in-partnership-with-people-and-communities-to-improve-support-for-diabetes-in-nottingham/Co-Create website:https://www.wearecocreate.com/You can find the statutory guidance here:https://www.england.nhs.uk/publication/working-in-partnership-with-people-and-communities-statutory-guidance/You can find more information about training and development in this area here:https://www.england.nhs.uk/get-involved/learning-and-support-offers/You can join the #StartWithPeople network, for everyone interested in how we work with people and communities here:https://future.nhs.uk/pppnetworkYou can contact the people and communities team at NHS England by emailing:england.engagement@nhs.net
This NHS England podcast is about innovative ways of working with people and communities, and specifically about how co-production is helping develop better long term support for stroke patients in West Yorkshire. You'll hear from Katie Johnson, Rehab & Life After Stroke Clinical Lead for the West Yorkshire & Harrogate Integrated Stroke Delivery Network and Andy Galloway, from the New Citizenship Project.This work was part of the ambition of the West Yorkshire Integrated Care Board to promote a culture of co-production across its workforce and NHS Leadership Academy Yorkshire and Humber’s ambition around strengthening how we work with communities, New Citizenship Project was commissioned to work with five identified projects across West Yorkshire. This is part of a wider piece of work within West Yorkshire Integrated Care Board to develop a shared definition and principles of co-production.There is a transcript of the podcast available here:https://www.england.nhs.uk/long-read/podcast-working-in-partnership-with-people-and-communities-to-support-stroke-patients-in-west-yorkshire-2/New Citizenship Project website:https://www.newcitizenship.org.uk/You can find the statutory guidance mentioned throughout this podcast here:https://www.england.nhs.uk/publication/working-in-partnership-with-people-and-communities-statutory-guidance/You can find more information about training and development in this area here:https://www.england.nhs.uk/get-involved/learning-and-support-offers/You can join the #StartWithPeople network, for everyone interested in how we work with people and communities here:https://future.nhs.uk/pppnetworkYou can contact the people and communities team at NHS England by emailing:england.engagement@nhs.netYou can find more podcasts from NHS England here:https://www.england.nhs.uk/podcasts/
This podcast features Dr Alan Fletcher National Medical Examiner and Suzy Lishman, Senior Advisor on Medical Examiners at the Royal College of Pathologists discussing what the changes to death certification processes and new requirements to be introduced with the statutory medical examiner system will mean for medical examiners, medical examiner officers and others involved in death certification.
We know that the NHS is much more than its fantastic clinicians, requiring a diverse workforce in place dedicated to ensuring that a range of high quality and timely services can be delivered. Overseeing a section of this workforce is Amanda Rawlings, Chief People Officer, University Hospitals of Derby and Burton NHS Foundation Trust. In this podcast Amanda talks to Yinka Makinde, Director of Digital Workforce at NHS England, about the huge value of apprentices and graduates to NHS providers, why it’s more important than ever to grasp opportunities in the digital space, and why workforce plans are essential to the success of the NHS.
This podcast focuses on the vital role of NHS urgent community response services and how they are helping people stay well and independent at home. James Sanderson, Director of Community Health Services, NHS England, is joined by colleagues from East Midlands Ambulance Service NHS Trust and Nottingham City Care Partnership who share insights into how ambulance and community teams are working together so more people can receive urgent care at home, if their health or wellbeing suddenly deteriorates, avoiding the need to go to hospital. Speakers:· Karen Davis, Reducing Conveyance Lead, East Midlands Ambulance Service NHS Trust· Sarah Callaghan, Station Manager, Beechdale Ambulance Station, East Midlands Ambulance Service NHS Trust· Daniel Jerram, Senior Clinical Navigation Lead, East Midlands Ambulance Service NHS Trust· Sara Spruce, Occupational Therapist & Clinical Lead, Urgent Community Response and Reablement Team, Nottingham City Care PartnershipA transcript for this podcast is available here: https://www.england.nhs.uk/long-read/podcast-urgent-community-response-podcast-episode-1-impact-of-ucr-services/
Key to the success of the Patient Safety Incident Response Framework (PSIRF) https://www.england.nhs.uk/patient-safety/incident-response-framework/ is working collaboratively across organisations utilising the skills of colleagues from different departments.
We have previously held two webinars discussing creating common ground between PS/QI and OD. Recordings are available on our FutureNHS platform. • Creating Common Ground - NHS Patient Safety - FutureNHS Collaboration Platform https://future.nhs.uk/NHSps/view?objectId=43249296 • PSIRF and QI conversation cafe - NHS Patient Safety - FutureNHS Collaboration Platform https://future.nhs.uk/NHSps/view?objectId=45241776
In this podcast we aim to further progress the conversation with special guests: • Liz Maddocks-Brown, formerly NHS Horizons • Claire Cox, Andy Wilmer and Lorraine Catt from Kings College Hospital • Stefan Cantore from Sheffield University Management School.
If you would like to get in touch about the content of this podcast, please contact us on patientsafety.enquiries@nhs.net. Find out more about PSIRF on the NHS England website www.england.nhs.uk/patient-safety/…onse-framework/
In this podcast, GPs and medical examiners from England and Wales discuss their experience of extending medical examiner scrutiny to deaths in community settings. It explains how partnership working between GPS and medical examiners improves the experience of bereaved people and explores advantages for GPs of starting work with medical examiners now, before medical examiners become a required part of the new statutory death certification process from April 2024.
Medical examiners are senior doctors from all specialties including GPs, who provide independent scrutiny of deaths not taken for investigation by coroners, and offer the bereaved an opportunity to ask questions and raise concerns.
Find out more:
National medical examiner webpage https://www.england.nhs.uk/establishing-medical-examiner-system-nhs/ Information for primary care on extending medical examiner scrutiny to deaths in community settings https://www.england.nhs.uk/establishing-medical-examiner-system-nhs/non-coronial-deaths-in-the-community/
A transcript for this podcast can be found on the NHS England website: https://www.england.nhs.uk/long-read/transcript-of-gps-and-medical-examiners-working-together-podcast/
Welcome to ‘Integrated Care Systems – One Year On’, our new podcast part of our integrated care podcast series.
This special episode brings together a panel of system leaders to discuss their reflections on the first year of Integrated Care Systems.
In today’s episode, our panel will be looking at the challenges systems have faced, the progress they’re making to better integrate services and their priorities and hopes for the future.
Tune in now to discover something new.
The NHS England National Patient Safety Team has produced a third podcast to provide an overview of the feedback from the testing phases for the national Maternity Early Warning Score (MEWS) tool. This is the third of three podcasts from the NHS England National Patient Safety Team. In this podcast, Tony Kelly, National Clinical Advisor Maternity & Neonatal Safety Improvement Programme (MatNeoSIP) NHS England; Hannah Rutter, Senior Improvement Manager, MatNeoSIP NHS England; Louise Page Consultant Obstetrician and Gynaecologist, West Middlesex University Hospital and Chelsea and Westminster Hospital NHS Foundation Trust; Anita Banerjee, Consultant Obstetric Physician, Guys and St Thomas’s NHS Foundation Trust; and Rebecca Wilson-Crellin, Clinical Lead, Culture and Leadership in the Maternity Transformation Programme discuss the feedback received during testing and the importance of reducing unwarranted variation by implementing the new national MEWS tool.
The Midlands team in NHS England has produced its first podcast on virtual wards. Dr Tim Taylor, Associate Medical Director at NHS England – Midlands talks to Dr Will Taylor, Chief Medical Officer; NHS Herefordshire and Worcestershire; Florence O'Reilly, Lead Advanced Clinical Practitioner; Herefordshire and Worcestershire Health and Care NHS Trust; Heather MacDonald, Programme Lead for Virtual Care; NHS Herefordshire and Worcestershire and James Bartlett, Lead Consultant Acute Medicine; Wye Valley NHS Trust. The podcast focuses on the ICBs virtual ward journey and their drive and focus on quality and safety.
Welcome to the third and final episode of our new integrated care podcast series focusing on partnership working and relationship building across systems – Partnerships in Practice.This series brings together insight, knowledge and first-hand experience of how strong relationships have helped local partners to deliver more joined-up and effective responses to the collective challenges and pressures that systems face.On today’s episode we're focusing on the approaches taken within Bedfordshire, Luton and Milton Keynes (BLMK) Integrated Care System, and how collaboration between system partners and local communities is helping systems to design better solutions for the challenges local communities are facing.Our episode panel includes; Reverend Lloyd Denny, Julia Robson, BLMK Integrated Care Board (ICB) – Healthcare Inequalities Lead, Diana Blackmun, Central Bedfordshire Healthwatch and Michelle Summers, Associate Director of Communications and Engagement for BLMK ICB.Our host for today’s episode is Keymn Whervin, co-production manager for National Voices.Keymn and her panel of guests will also give more background to a health inequalities review from the system, led by Rev. Denny, to understand what the barriers to good health are for the local population and the benefits that partnership working can bring to everyone involved.Tune in now to discover something new.For more information, please contact england.stcomms@nhs.net
Welcome to the second episode of our new integrated care podcast series focusing on partnership working and relationship building across systems – Partnerships in Practice.This series brings together insight, knowledge and first-hand experience of how strong relationships have helped local partners to deliver more joined-up and effective responses to the collective challenges and pressures that systems face.On today’s episode we're focusing on the approaches taken by Surrey Heartlands ICS, spotlighting how collaboration between system partners is helping with the shared challenge of workforce recruitment and retention.Our episode panel includes; Bex Pritchard, CEO for Surrey Care Association, Michael Pantlin, Executive Director of People and Digital for Surrey Heartlands ICS, and Liz Bruce, Joint Executive Director, Adult Social Care and Integrated Commissioning for Surrey County Council and Surrey Heartlands ICS.Our host for today’s episode is Sir David Pearson, System Transformation Advisor to NHS England former President of the Association of Directors of Adult Social Services (ADASS).Sir David and his panel of guests will explain how innovative solutions are supporting staff to have more rewarding careers while providing better quality care to people.Tune in now to discover something new. For more information, please contact england.stcomms@nhs.net
Welcome to the first episode of our new three-part integrated care podcast series focusing on partnership working and relationship building across systems – Partnerships in Practice. This series will bring together insight, knowledge and first-hand experience of how strong relationships have helped local partners to deliver more joined-up and effective responses to the collective challenges and pressures that systems face. On today’s episode we're delving into the key role that the NHS, local authorities and the VCSE sector have played in Suffolk and North East Essex Integrated Care System (ICS). Our episode panel includes; Susannah Howard, ICP Director for Suffolk and North East Essex ; Sharon Alexander, Chief Officer for community voluntary services (CVS) Tendring and Peter Fairley, Director for Strategy and Health Integration at Essex County Council. Tune in now to discover something new.
“When we hear the phrase the return on investment, there is a predilection to jump towards cash returns on cash investment. Actually, what we invest is more than cash: we invest better knowledge, we invest better relationships, and we return not just cashable savings, but the value that is returned is more joined up care for residents.”Dr Andy Knox and Dr Sakthi Karunanithi from Lancashire and South Cumbria talk to us about making the case for population health management to improve population health and reduce inequalities. They discuss how using PHM and collaborating beyond the usual care deliverers can help systems to get upstream to help alleviate pressures. Audio transcript is on the PHM Academy on Future NHS: https://future.nhs.uk/populationhealth/view?objectId=162826597
As part of preparation to transition to the Patient Safety Incident Response Framework (PSIRF), organisations are required to create a patient safety incident response policy and plan. In this podcast, we are joined by Jacqui Fletcher, Senior Clinical Advisor for Stop the Pressure Programme and National Wound Care Strategy, who we collaborated with to develop a guide to applying PSIRF principles in relation to planning how to respond to pressure ulcers. We discuss this guide as well wider tips for creating a patient safety incident response plan. The pressure ulcer resource is available here: https://future.nhs.uk/NHSps/view?objectId=151094917Additional resources to support organisations to create a patient safety incident response policy and plan are also available: PSIRF planning workshop recording, slides and Q&A: Planning workshop - NHS Patient Safety - FutureNHS Collaboration: https://future.nhs.uk/NHSps/browseFolder?fid=42253872&done=FOLCreatedPlatformPatient Safety Incident Response Plan template: https://www.england.nhs.uk/wp-content/uploads/2022/08/B1465-8.-Patient-safety-incident-response-plan-template-v1-FINAL.docxPatient Safety Incident Response Policy template: https://www.england.nhs.uk/wp-content/uploads/2022/08/B1465-7.-Patient-safety-incident-response-policy-template-v1-FINAL.docxExample PSIRPs from early adopters (note template has changed significantly): Example Patient Safety Incident Response Plans - NHS Patient Safety - FutureNHS Collaboration Platform: https://future.nhs.uk/NHSps/view?objectId=38159024
Dr Brin Hodgskiss (NHS England), Debbie Floyd (NHS England) and Jacob Lant (Healthwatch England) discuss some key themes from the Patient Experience research findings that focus on service quality, what makes people happy vs unhappy with services and user-centred design, how systems can improve service design by focusing on the needs of users. Listeners can access the full Patient Experience in Urgent and Emergency care report on www.easternahsn.org/UEC .You can also listen to (Part 1) of this podcast series here https://soundcloud.com/nhsengland/the-uec-patient-experience-part-1
A key benefit of the new Learn from Patient Safety Events (LFPSE) service is its introduction of machine learning to hugely enhance the NHS’s capabilities for processing and analysing records of patient safety events. In this podcast we discuss how we plan to introduce machine learning in LFPSE, how this will support the NHS to improve patient safety, what changes staff will see as a result, our longer-term ambitions, and how providers can get involved in shaping this exciting new revolution in patient safety learning.
In this podcast clinical and digital leaders share their deep understanding of the digital workforce across health and care, focusing on why clinicians are fundamental to the success of digital transformation across the sector. We hear how digital skills and knowledge are in demand more than ever before but hampered by a skills gap blocking some of the ambitions of health and care organisations. With NHS England’s upcoming Digital Workforce Plan focused on narrowing this skills gap, the panel share their ideas on ensuring its success. These ideas shape a lively discussion around “demystifying digital for clinicians”, the need to “translate opportunities across the workforce” and why we need to “enable digital roles at every level to deliver the will of organisations”. As one of the panel puts it; “we feel a bit disruptive, it’s exciting!”. Let the transformation commence.
In this podcast to support providers with the transition to the Learn from Patient Safety Events (LFPSE) service, the NHS's new national system for the recording and analysis of patient safety events, we talk to Zahra and Mandy, NHS England reporting leads, about the practical steps providers can take to get connected to LFPSE. We cover how to get started, what to do with your old data, the kinds of support available, what transition means for ICBs, and what the Reporting Leads have learned from the process so far.
The leadership and management functions of the Patient Safety Incident Response Framework (PSIRF) oversight are wider and more multifaceted compared to previous patient safety response approaches. In this latest podcast we are joined by Lauren Morgan, director of Morgan Human Factors Ltd, and Donna Forsyth, director of Patient Safety Science not for profit Ltd, to discuss the PSIRF ‘oversight roles and responsibilities specification’ document. During the podcast they provide insightful answers to questions like: Why is oversight changing? Why is mindset so important? Are dashboards a thing of the past?You can access the ‘PSIRF oversight roles and responsibilities specification’ document by visiting https://www.england.nhs.uk/wp-content/uploads/2022/08/B1465-4.-Oversight-roles-and-responsibilities-specification-v1-FINAL.pdf
The digital workforce team at NHS England is producing a plan to narrow the skills gap for digital, data, technology and informatics roles. In this podcast, senior digital leaders come together to discuss what they think is fundamental to the success of the plan. Hear representatives from Health Education England, NHS England, and Surrey and Borders Partnership NHS Foundation Trust discuss how a focus on culture should be central with a workforce encouraged to accept change and empowered with the skills “to use digital well”. It’s team working though that really stands out with the panel discussing how a focus on collaboration, trust and learning will help shift ways of working to being more outcome focused, with strong relationships, at every level, supporting organisations on a more sustainable journey.
In this episode we're joined by Jenny Cooke from Leeds Health and Care Partnership along with Claire Turner from Carers Leeds. They were on wave one of the NHS England Population Health Management Development Programme and were also part of the Place Development Programme this year. They have been working closely to embed population health management within their system and talk to us about how this structure works and how relationships with the third sector have been developed. Audio transcript is on the PHM Academy on Future NHS.
In our latest Patient Safety Incident Response Framework (PSIRF) podcast, Tracey Herlihey, head of patient safety incident response policy, in the national patient safety team, is joined by Vicky Ainsworth, a communications lead at Manchester University NHS Foundation Trus,t and Stuart Kaill, from Health Innovation Manchester, to discuss ways of communicating about large scale change projects in NHS organisations.The podcast explores Vicky’s experience of leading on communications for a large scale change project in Manchester, with a specific focus on sharing advice and suggestions relating to communicating the changes related to PSIRF. It includes expert tips on how to communicate large scale change to different audiences as well as within both large and small organisations.National comms tools are available on our FutureNHS website here: https://future.nhs.uk/NHSps/view?objectId=142843365Images to use in local communications are available here: https://future.nhs.uk/NHSps/view?objectId=37394320
Welcome to the final episode of our new five-part series - the Clinical and Care Leadership Lowdown podcast series. Our final episode of the series sees our expert panel focussing on examples they’ve been a part of that demonstrate the clinical and care professional leadership guidance in action. This episode highlights how different ways of working can glean different results by nurturing a culture of shared learning and collaboration through open dialogue and mutual respect across professional, organisational and sectoral boundaries.Our expert panel showcase some of the great work within their systems already and consider the opportunities for clinical and care professional leadership for the future of integrated care. For more information on Clinical and Care Professional Leadership or our other podcast series, please contact the System Transformation communication team - england.stcomms@nhs.net
In this episode we're joined by Emma Higgins from the Bath, North East Somerset, Swindon and Wiltshire (BSW) Integrated Care Board. BSW were on wave two of the NHS England Population Health Management (PHM) development programme and they talk to us about their journey, their plans to make PHM business as usual and how are they planning to scale and sustain the learning they took from our programme. Audio transcript is on the PHM Academy on Future NHS
We are joined by Jackson Stubbs from University Hospitals of Morecambe Bay (UHMB) NHS Foundation Trust, who describes his experience of leading his trust's switch from the National Reporting and Learning System (NRLS) to the Learn from Patient Safety Events (LFPSE) service, his top tips, and what to avoid when planning your transition.
Welcome to our fourth episode of our new five-part series - the Clinical and Care Leadership Lowdown podcast. On today’s episode our expert panel will be discussing the final two principles, four and five, of the design principles for effective Clinical and Care Professional Leadership. These principles focus on what a good development offer needs to look like to develop the system clinical and care leaders of the future, how we might find them in non-traditional places and at earlier points in their careers, and the importance of a demographically as well as professionally diverse leadership structure. From discussing different skillsets needed for system leadership compared with organisational leadership, to the need for cultural and behavioural shifts within systems and across specialisms, this episode is sure to be an interesting listen for all.Even the need to ensure leadership structures demographically reflecting the populations they serve is covered by our expert panel in today’s episode.Tune in now to get started.For more information on Clinical and Care Professional Leadership or our other podcast series, please contact the System Transformation communication team - england.stcomms@nhs.net
We hear from the team at Cumbria, Northumberland, Tyne and Wear (CNTW) NHS FT about how they have found the switch from the National Reporting and Learning System (NRLS) to the Learn from Patient Safety Events (LFPSE) service, their key learning points from the process, and where they’d like to see the project go next
The Learn from Patient Safety Events (LFPSE) team talk to the National Director for Patient Safety about the new LFPSE service, why it’s important, and the benefits he thinks it will bring for patient safety
Join Olivia Butterworth from NHS England in conversation with Sam Allen and Adam Doyle, both Chief Executives of Integrated Care Boards, as they discuss how local systems can work in partnership with people and communities to improve health, wellbeing and much more.
Welcome to our third episode of our new five-part series - the Clinical and Care Leadership Lowdown podcast series. On today’s episode our expert panel will be discussing principle three of the five design principles for effective Clinical and Care Professional Leadership as set out in the guidance. This principle focusses on the importance of equipping system clinical and care leaders with the right resources including time, to enable them to carry out their leadership duties. Equipping system leaders with resources like protected time and support allows them to understand the challenges, priorities, and opportunities for integrated care across a system – this is the theme for today’s episode. Tune in now to get started. For more information on Clinical and Care Professional Leadership or our other podcast series, please contact the System Transformation communication team - england.stcomms@nhs.net
To better understand the experiences of urgent care from the perspective of patients who have engaged with urgent care, the NHS transformation directorate has commissioned Eastern Academic Health Science Network (Eastern AHSN) consortium to conduct a mixed method research study.
Part one of this two-part podcast series introduces the Patient Experience research and shares details on the mixed method approach used. Listeners will be the first to have a preview of the initial research results ahead of findings being published on https://www.easternahsn.org/UEC.
In this second podcast of our 'Patient Safety Incident Response Framework (PSIRF) - ask an early adopter' series we put your questions directly to Kerry Crowther a Patient Safety Specialist from Cornwall Partnership NHS Foundation Trust, which is a mental health and community health provider.
If you want to skip to a particular question, the questions and corresponding times they feature are listed below. A huge thanks to those who asked questions via Twitter and our 5 September launch webinar.
Also available is our first 'ask an early adopter' podcast, where we spoke to West Suffolk NHS Foundation Trust, a provider of acute and community care.
01:37 In the orientation phase what was the structure of your team and did you break the work into workstreams/projects?
03:51 What models in terms of teams or people power did you employ to implement PSIRF?
05:16 How do you respond to unexpected deaths under PSIRF?
07:43 How have you made PSIRF a new approach rather than just adding to previous approaches?
11:57 Have Patient Safety Partners been engaged?
16:24 How have you made Patient Safety Incident Investigations and associated reports as simple and as effective as possible?
19:46 Can you describe an example of using after action review or applying the SEIPS framework?
24:17 How do you ensure learning turns into improvement and how do you measure it?
26:46 Have you noticed any improved learning and reduced harm incidents?
29:01 Have you had any feedback from coroners?
32:37 Have you been visited by the CQC since adopting PSIRF and have you seen any improvement in safety ratings?
35:30 Do you have any advice for those working with NHS patients in the independent sector?
42:00 Can you describe some of the plans we have nationally to measure PSIRF?
49:43 Is there anything you would have done differently now looking back at your experience as an early adopter?
In this first podcast of our 'Patient Safety Incident Response Framework (PSIRF) - ask an early adopter' series we put your questions directly to West Suffolk NHS Foundation Trust, a provider of acute and community care. Joining us from the trust are Lucy Winstanley Head of Patient Safety and Quality, and Rebecca Gibson Head of Compliance and Effectiveness.
If you want to skip to a particular question, the questions and corresponding times they feature are listed below. A huge thanks to those who asked questions via Twitter and our 5 September launch webinar.
Also look out for our second 'ask an early adopter' podcast where we speak to mental health provider, Cornwall Partnership NHS Foundation Trust.
03:05 Who decided that the current SI framework was no longer fit for purpose?
07:05 In the orientation phase what was the structure of your team and did you break the work into workstreams/projects?
10:47 What teams did you lean on internally to support your transition to PSIRF?
13:07 How will ‘green’ incidents be handled differently?
16:20 How have you made this a new approach rather than just adding to previous approaches? What did you manage to stop doing?
19:20 How do you report/monitor deteriorating pressure ulcers?
22:17 How does PSIRF meet the Ockenden requirements for SIs?
25:00 Experiences using PSIRF in maternity
27:50 Can you talk about how patient and next of kin involvement has changed under PSIRF?
31:33 Which tools from the toolkit do you tend to use and when?
34:25 How are learning actions tracked so that oversight is not lost?
Welcome to our second episode of our new five-part series - the Clinical and Care Leadership Lowdown podcast series. On today’s episode we’re deep diving into principles one and two of the five design principles for effective Clinical and Care Professional Leadership as set out in the guidance. Principle one sets out the need for all clinical and care professionals to be involved in decision making at all layers of the system and principle two focusses on the importance of opportunities for clinical and care professions to collaborate around shared objectives and agendas. Our expert panel touch on the importance of capturing and listening to a diverse range of voices to inform decision making across a system and how creating a culture of psychological safety and enabling open communication/dialogue is often key to this. Tune in now to get started. For more information on Clinical and Care Professional Leadership or our other podcast series, please contact the System Transformation communication team - england.stcomms@nhs.net
Welcome to the Clinical and Care Leadership Lowdown podcast and to our flagship episode of this new series. Today’s episode kicks things off by breaking down what exactly is Clinical and Care Professional Leadership (CCPL). Our expert panel, a diverse mix of professional voices, explain why Clinical and Care Professional Leadership is something everyone should be interested in and it is crucial to effective integrated care delivery. Tune in now to discover something new. For more information on Clinical and Care Professional Leadership or our other podcast series, please contact the System Transformation communication team - england.stcomms@nhs.net
Angela Knight-Jackson MBE is the Deputy Director Nursing & Professional Development in NHS England and explains the importance of enabling the nursing community, especially those from ethnic minority backgrounds to have a voice that counts.
Tom Grimes is the Head of Advocacy & Learning in NHS England and leads on Freedom to speak up across the whole of the NHS. He explains how leaders need to use the national Freedom to speak up policy and the freedom to speak up guidance to ensure all their workers feel safe to speak up and create an inclusive speaking up culture across the NHS.
Kuvy Seenan is the Head of Equality & Inclusion & WRES Expert for NHS England, Midlands Region. Kuvy explains the importance of placing the workers voice at the heart of their Equality & Inclusion Strategy for the region.
Key to the success of PSIRF is the application of system-based approaches to learning from patient safety incidents. In this podcast we talk about our learning response toolkit and are joined by guests Darren Thorne (Facere Melius), Jane Carthey (Human Factors and Patient Safety Consultant) and Laura Pickup (HSIB).
This podcast focuses on the training NHS organisations should ensure staff undertake as part of their preparation for the implementation of the Patient Safety Incident Response Framework (PSIRF) by Autumn 2023. The podcast provides an introduction to the training requirements, the PSIRF training procurement framework, training offered by the Healthcare Safety Investigation Branch, and an overview of how this fits in with the wider national patient safety syllabus. Guests on the podcast are: Tracey Herlihey, Head of Patient Safety Incident Response Policy, in the national patient safety team, at NHS England; Nadine Mill, East of England NHS Collaborative Procurement Hub, Andrew Murphy-Pittock, head of investigation education, Healthcare Safety Investigation Branch; and Steve Cross, associate in patient safety, at the Academy of Medical Royal Colleges, and part of the Patient Safety Syllabus development team.
Published alongside the Patient Safety Incident Response Framework(PSIRF), the ‘Guide to engaging and involving patients, families and staff following a patient safety incident’ sets out expectations for how those affected by an incident should be treated with compassion and involved in any investigation process.
The guide has been produced by NHS England in partnership with the Healthcare Safety Investigation Branch and Learn Together. Joining us on this podcast to introduce the guide, discuss how it was developed, and future plans in the area of work, are Tracey Herlihey, Head of Patient Safety Incident Response Policy and Lauren Mosley, Head of Patient Safety Implementation, both from the NHS England National Patient Safety Team; Lou Pye, Head of Family Engagement, at HSIB; and Jane O’Hara, from the Learn Together research team, who is a Professor of Healthcare Quality and Safety, University of Leeds and Deputy Director of the Yorkshire Quality and Safety Research Group.
The NHS England National Patient Safety Team has produced two podcasts to provide an overview of the background and development of the new National Maternity Early Warning Score (MEWS) tool.This is the first of two podcasts from the NHS England National Patient Safety Team. In this first podcast, Professor Marian Knight, University of Oxford; Professor Peter Watkinson, Oxford University Hospitals NHS Foundation Trust; and Tony Kelly, National Clinical Advisor, Maternity & Neonatal Safety Improvement Programme NHS England, discuss the development of a new national Maternity Early Warning Score (MEWS) tool.
The NHS England National Patient Safety Team has produced two podcasts to provide an overview of the background and development of the new National Maternity Early Warning Score (MEWS) tool.This is the second of two podcasts from the NHS England National Patient Safety Team. In this second podcast, Tony Kelly, National Clinical Advisor Maternity & Neonatal Safety Improvement Programme (MatNeoSIP) NHS England; Hannah Rutter, Senior Improvement Manager, MatNeoSIP NHS England; Louise Page Consultant Obstetrician and Gynaecologist, West Middlesex University Hospital and Chelsea and Westminster Hospital NHS Foundation Trust; Anita Banerjee, Consultant Obstetric Physician, Guys and St Thomas’s NHS Foundation Trust; and Katherine Edwards, Director of Patient Safety and Clinical Improvement, Oxford Academic Health Science Network; discuss the the benefits of implementing the new national MEWS tool.
In this podcast, you can learn more about what autism is, what it’s like to be autistic and how to make simple, reasonable adjustments.
It features a discussion with Dr Anita Pearson, GP and National Speciality Advisor, Autism and two team members with lived experience: Aaron Senior who is autistic and Fazilla Amide, a family carer, who are all employed within the Learning Disability and Autism programme at NHS England and NHS Improvement
Dr Pearson, Aaron and Fazilla provide some helpful ideas in terms of how to support autistic people and their families, provide some key facts around autism and some of the considerations around health inequalities and how you can make appointments go even more smoothly. They talk about how making reasonable adjustments for autistic people can be simple to do and can make a real difference to people’s health outcomes.
Podcast from the NHS England and NHS Improvement National Patient Safety Team, where Tracey Herlihey, head of patient safety incident response policy, and Lauren Mosley, head of patient safety implementation, talk about the Patient Safety Incident Response Framework (PSIRF) which will be launched in Spring 2022. The framework is a key component of the NHS Patient Safety Strategy, and will outline how NHS providers should respond to patient safety incidents and how and when a patient safety investigation should be conducted. Once implementation is completed it will replace the current Serious Incident Framework.
The podcast gives an overview of PSIRF and its key features, talks about findings from work with early adopters over the past two years to pilot an introductory version of the framework, and explains what providers can do now to prepare for its launch in the Spring.
Find out more on our PSIRF webpage https://www.england.nhs.uk/patient-safety/incident-response-framework/ and follow the NHS National Patient Safety Team on Twitter @ptsafetyNHS.
In a wide-ranging conversation Sean Duggan, Chief Executive of the Mental Health Network at NHS Confederation, and Melanie Walker, Chief Executive of Devon Partnership NHS Trust, take a detailed look at provider collaboratives and the fundamental role they play in integrated care systems. With a particular focus on mental health, they draw attention to the need for early intervention and investment to strengthen services to ensure that there is parity of esteem with physical health. The main opportunity they cite is that if you’re getting mental health provision right, then you’re in a much better position to alleviate pressures in other areas of your ICS.
James Pollitt, Assistant Director of Strategic Development at Sandwell and West Birmingham NHS Trust, and Jean Templeton, Chief Executive at the youth homeless charity St Basils, discuss how the NHS in their ICS is working with partners to enable social and economic development, and why other systems should be following suit. The lively discussion sees James and Jean discuss how partnership working across the system is tackling health inequalities head on, utilising empty NHS buildings more effectively, and how the local economy has been strengthened for the benefit of the whole community. As Jean puts it, “INtegrated care is about keeping people IN”, and making sure no one gets left out.
Autumn’s Integrated Care Podcast Series kicks off this week with a deep-dive into Somerset ICS’s journey to substantially improve mental health services through NHS, local authority and VCSE partnership.
Their way of working, “a masterclass in positive risk taking and leadership” as Jane Yeandle from Somerset NHS Foundation Trust puts it, has seen a model influenced by co-production and an innovative approach to commissioning.
It’s all guided by people with lived experience of navigating complex systems. The ‘no wrong door’ approach has maximised the mental health support available to individuals while creating a significant feelgood factor across the system.
GP Dr Ursula Montgomery is joined by secondary care clinicians, Professor Joseph Dias and Professor Chris Moran, to discuss how closer working between primary and secondary care has benefited patients waiting for the next stage of their care. Find out how new and innovative ways of working during the pandemic have become the norm, including the use of system wide resources and greater patient outreach with targeted help and support to ensure there is a focus on quality of life for the patients as they wait.
A discussion on how partnership working is building stronger ties between housing and health that is seeing positive outcomes for local populations. Work that is achieving vast efficiencies, while also seeing a reduction in people needing to contact their local GP or NHS111. All accomplished in part by focusing on the solution rather than the process, taking the time to get it right and remaining resilient when faced with resistance.
Three Partners in General Practice come together to discuss their journey towards becoming a Partner in their practice, the support available to them through schemes like the New to Partnerships Payment Scheme, and why they would recommend others consider taking up a partnership opportunity. The podcast is chaired by Dr Mike Holmes, GP Partner at the Haxby Group Practice in York who is joined by Mark Coultate, a Paramedic and Partner in his practice, as well as Heather Rodgers, an Advanced Nurse Practitioner who recently became a Partner at Brook Lane Surgery in Southampton.
NHS England and NHS Improvement, Learning Disability and Autism, National Clinical Director is in conversation with Fazilla Amide, whose 17 year old son has complex health needs, learning disability and autism. They talk about the importance of collaborative working across health and social care to ensure the best outcomes can be achieved for people with a learning disability and autistic people in vaccination appointments. The podcast provides advice and support around good communication, the range of reasonable adjustments that should be considered and needle phobia. As well as some specific examples of good practice.
Links to accessible resources referenced in the podcast: www.gov.uk/government/organisations/public-health-england and search for ‘Covid 19 Vaccinations’ www.england.nhs.uk and search for ‘reasonable adjustments’
Frontline clinicians discuss how collaborative working has ensured care homes and local health services have been able to come together as part of primary care networks to successfully deliver a challenging vaccination programme, while also providing enhanced healthcare for patients and greater support for staff. We also hear how integrated care systems have been able to strengthen this work offering strategies that, among other things, have ensured a redistribution of resources to where they’re needed most during the pandemic.
The creation of a shared purpose is seeing great improvements for patients in the Sussex Health and Care Partnership, as organisations in the integrated care system work closer together to meet the changing needs of the local population. A great example of this is the Mental Health Collaborative that recognises mental health and wellbeing as the responsibility of the whole health and care system. And, in this 17 minute podcast we hear from those involved in the collaborative and how closer working and gathered learning that informs future practice, centred around the patient’s perspective, can reap huge benefits for residents.
Working in networks primary care services have been coming together to offer a safe, digital response to the pandemic, and in this podcast we hear from two primary care networks who discuss the challenges they’ve overcome to ensure greater access for patients moving forward.
Audio information from the NHS about help and advice your pharmacist can give you, including help with minor illnesses, help with your medicines and other services.
Help Us, Help You – Get it seen to
For more information go to nhs.uk/pharmacyadvice
Olivia Butterworth, Head of Public Participation at NHS England and NHS Improvement joins resident GP trainee Dr Will Owen to discuss health inequalities and the opportunities primary care networks offer to connect with community groups and better reflect all parts of the population they serve.
The last session of the fourth meeting of the NHS Assembly focused on the Future of General Practise. Listen to our third and final podcast to find out what happened when Simon Enright, caught up with Dr Vishanka Ratnasuriya and Clare Gerada after their session. The podcast also features an interview with Dr Nikki Kanani, Director of Primary Care for NHS England and NHS Improvement who is chairing the national access review for General Practice.
Prerana Issar, Chief People Officer at NHS England and NHS Improvement returned to the Assembly to discuss the work needed to support the implementation of the NHS people plan.
Building on this discussion in the second podcast we've created a special podcast about supporting NHS staff, and stamping out racism in the NHS. This conversation features Prerana Issar, Chief People Officer at NHS England and NHS Improvement and Assembly Members Russell Viner and Fatima Khan Shah.
The Assembly heard from Professor Michael West, Visiting Fellow at the Kings Fund and author of the report Caring for Doctors, Caring for Patients, which directly connects the wellbeing of doctors with better patient outcomes and experience. Simon Enright, Director of Communications at NHS England and NHS Improvement, caught up with Michael after his session regarding workforce. Listen to the interview and summary of the discussion in podcast one below.
With Population Health Management (PHM) charting the way for systems and primary care networks (PCNs) to precisely understand the people in their communities who need more support we hear from a team in Berkshire West integrated care system (ICS) already using these techniques. Bringing together colleagues from across the system – GPs, data analysts, acute specialists, third sector and many more – they started by working together more effectively then analysed data using new techniques and finally implemented local solutions to address individual patients’ needs. Their results have shown how this integrated way of working improves patient outcomes, reduces pressure on professionals and saves money. With prime examples of why PHM is a critical building block for ICSs and PCNs alike, this discussion will aid anyone wanting to efficiently deliver true personalised care and better health for decades to come.
Episode 17 - NHS Assembly: The NHS Assembly Podcast - September 5th Edition by NHS England and NHS Improvement
Clinical directors and pharmacists, Helen Kilminster and Graham Stretch, in conversation with Will Owen about the setting up of clinical pharmacy in PCNs. Helen and Graham give their advice and highlight some top tips to help PCNs learn from their experience and establish their pharmacy team.
Professor Jaqueline Dunkley Bent – Chief Midwifery Officer for England talks to Jessica Clasby-Monk, David Monteith and Hayley Leyshon about how we can better work with bereaved parents to make maternity services safer in future. They are joined by Lisa Ramsey, Service User Lead for NHS England and NHS Improvement.
Michael Wood, Head of Health Economic Partnerships at NHS Confederation leads a discussion with colleagues in Dorset integrated care system (ICS) about how place-based partnership working, particularly between the ICSs, Local Enterprise Partnerships (LEP), universities and others can be of enormous benefit to a system and its population. It's the forging of mutually beneficial partnerships to influence cross-sector plans that has seen Dorset able to have a more joined-up approach to workforce challenges and service provision. Listen to the podcast to find out why they think embedding integrated care systems within their LEP and forging those relationships should be seen as essential.
In this episode we talk to Dr Hannah Morgan, the Clinical Director of Hayling Island Emsworth primary care network, about how she is developing her PCN, her role as clinical director and some initial aims and objectives as the PCN partners begin to work together.
Clinical leadership is key to serving the needs of local populations and making true integrated care a reality - but how can health and care systems support clinicians into these vital leadership roles? In our latest podcast, Dr Amanda Doyle, GP and leader of the Lancashire and South Cumbria Integrated Care System (ICS), is joined by Professor Des Breen, medical director for South Yorkshire and Bassetlaw ICS and Andrea Mann, one of a small group of nurses appointed as a Primary Care Network Clinical Director, to discuss how their systems are approaching the task. With a wealth of clinical leadership experience between them the discussion sheds light on proven ways to develop and support a pipeline of clinical leaders.
This is the first in the NHS Assembly podcast series, covering a range of topics discussed during the second meeting of the assembly held in July 2019 including making the NHS the best place to work, the NHS's contribution to carbon neutrality and how the NHS supports carers within and outside the workforce.
England’s first Chief Midwifery Officer, Professor Jacqueline Dunkley-Bent, talks to Chief Nurses Mandie Sunderland from Nottingham University Hospitals and Alison Smith from North Cumbria University Hospital around the importance of delivering continuity of carer to women who will benefit from this the most and how senior nursing leaders can help achieve this. The long-term plan pledges that we will deliver continuity of carer to most women from a BAME background by 2024.
England’s first Chief Midwifery Officer, Professor Jacqueline Dunkley-Bent, talks to Chief Nurses Kim O’Keefe from Royal Cornwall Hospitals Trust and Pippa Nightingale from Chelsea and Westminster Hospitals around the importance of delivering continuity of carer to women who will benefit from this the most and how senior nursing leaders can help achieve this. The long term plan pledges that we will deliver continuity of carer to most women from a BAME background by 2024.
This episode features an interview with Hannah Smalley, Practice Manager and Managing Partner at Merchiston Surgery, part of Wyvern Health Partnership in Swindon. In this episode, Hannah talks about her role in the strategic development of Wyvern Health Partnership and the vital role of practice managers in developing primary care networks locally.
Health and care experts come together to discuss why addressing the wider determinants of health amongst homeless and vulnerable people can go a long way to ease pressures within systems. They look at some of the innovative work going on around the country to tackle the financial, interpersonal and emotional challenges faced by those with complex needs, and why joining up services to support these individuals is important.
Episode 6 - Mental health: National Mental Health Executives - Out Of Area Placements by NHS England and NHS Improvement
NHS England’s Head of Primary Care, Dr Nikki Kanani sits down with Dr Amir Khan from GPs behind closed doors to discuss everything from why he became a GP, the changing landscape of general practice, positivity in general practice and the importance of lemon drizzle cake.
Episode 4 - Mental health: National Mental health Executives Network : Implementing the LTP by NHS England and NHS Improvement
Clinicians and system leaders come together to discuss the benefits of improving mental health provision in schools. With better access and provision for children’s mental health in schools being of long term benefit, find out how sustainability and transformation partnerships and integrated care systems are well placed to deliver. You can hear great examples from Greater Manchester, Surrey Heartlands and South West London who, from working in an integrated way with young people and community partners, are bringing more mental health support into schools, with a strong focus on prevention.
https://www.england.nhs.uk/integratedcare/case-studies/
An engaging podcast exploring the value of a joined-up way of working between systems and the voluntary sector, identifying the benefits of voluntary sector involvement in health and care partnerships and what this means for clinicians and their patients. With excellent examples of STPs/ICS working closely with local charities and social enterprises, we hear how voluntary organisations often have an impact well beyond what statutory services alone can achieve, providing a rich range of activities and delivering vital services to local communities.
This episode, hosted by Dr William Owen, Clinical Fellow at NHS England, features an interview with Dr Charlotte Canniff the Clinical Chair of North West Surrey CCG and clinical lead for primary care transformation within the Surrey Heartlands ICS. In this episode, Dr Canniff talks about her passion for primary care networks and how she is supporting the development of networks in her own area, as part of the work across Surrey Heartlands Integrated Care System. Access the first episode below and hit subscribe to receive all future episodes.