Continuous Improvement 4 Life: Recent Episodes
Rick Heyland
CI4Life (Continuous Improvement for Life) shares insights and success stories of individuals that are making a difference personally and professionally. The tools, skills and mindset ideas that are shared will help you achieve your personal and professional goals!
ABC's of Performance Improvement- in honor of Michael Jackson and the Jackson 5. Leaders, having trouble with your employees following expectations or process? Then, this podcast is for you! Simple behavior principles that drive better expectation adherence
Can you achieve great results and a culture where people enjoy the workplace? Yes, through monitoring two specific HR KPI's. 1. The right retention levels 2. Employee Engagement (culture) surveys.
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How effective leaders make decisions
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Using checklists and AI for detailed weekly recommendations for each site to improve performance.
The 5 most common mistakes in making a discovery call. The perfect Discovery call agenda
Top 5 leadership and performance lessons for the week ending August 3, 2024:
1. Great creative of Recognition- War Room
2. The power of simple process mapping to help cross functional groups work more effectively and efficiently together.
3. The power of Leading Indicator to improve results
4. Time blocking is a super power. @miketyler
5. Self care: The power of managing energy and vitality through "footzoning: and Nutrigenomics.Ani Rostomyan-Shenian , PharmD, BCPS, APh
4 main learnings this week:
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Hold accountable to the macro view and coach improvement on the micro issues
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The Law of Aggregate Marginal returns- 1% improvement every week leads to 10x improvement in a year.
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How to be an "order creator" in a tough market.
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The best book on improving relationships with your significant other.
Only 32% of employees feel engaged in their workplace. Disengaged employee's cost US economy $400 B annually. This podcast covers keys ideas to increase employee engagement.
Finding the right balance of "care for the individual" and "corrective feedback" to help each employee achieve their maximum potential.
Learn to practice the following during your 1-1's:
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positive Recognition
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Empathy
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Non-directive coaching
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Directive Coaching
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Ownership for the action Plan
Brook Bishop has 20+ year of high level Sales experience. He has worked for Leaders such as Tony Robbins. He shares practical sales tips for handling objections and keeping sales mgrs/reps. motivated and successful.
How to accomplish your Business plan through effective Quarterly, Monthly and weekly meetings.
How to source different kinds of Executive Assistants, compensation and job descriptions. Also a discussion on the difference between a chief of staff and An EA.
Author, speaker and entrepreneur; Rand Selig review keys principles of Thriving and success based on his book: Thriving! How to Create a Healthier, Happier, and more Prosperous Life.
What don't we delegate well?
What are the benefits of delegating well?
How to delegate well
Marcy Axelrod shares her insights on how to show up well in any setting of your life. Marcy encourages us to reset our nervous system and show our caring side during every leadership conversation.
The biggest opportunity for productivity improvement is to improve how you process email. Don't let your inbox drive your days activities. Use a more thoughtful approach. Try "1 touch" email processes to improve the effectiveness and efficiency of your day.
From:
Vision for your life
90 day review
90 goals and next steps
weekly Plannning
Daily Planning and Prioritization
Daily Learning
Read these top 7 books to exceed your 2024 goals with less time and less stress.
Additional book recommend: The Happiness Trap by Russ Harris- How to stop struggling and start living.
I have my KPI's- now what? Rick outlines 5 levels of KPI usage. You accomplish level 5- you 10x your business and your life.
Tracking the lagging indicator is 20% of the performance picture. Tracking the right "predicting" or "leading" indicators is 80% of the success formula. This is true for personal and business goals.
Dr. Holsapple shares his insights on how "mindfulness" and "service" are key strategies that business leaders can implement that will impact their own business and the world for greater good!
Sophie Deslauriers, describes how executives, entrepreneurs and sales leaders can achieve peak performance through forward looking Vision, radical responsibility and emotional regulation.
Edward Gibson shares 3 short success stories of finding capital in a high interest rate world.
If you're going to scale your business and your leadership, you will have to learn how to set others up to win.
Rick Heyland shares 5 principles/practices to help you scale your leadership. Four specific use cases: 1. If you are working hard but not getting the results you want. 2. You are stressed and burning out because of the workload 3. If you want to get better so you can handle bigger responsibilities. 4. You are new to your role and trying to figure out how to make a difference. If you fit into one of these categories. This is your podcast!
The 3 principles are:
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10X is easier than 2x
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Focus on the Gain not just the Gap
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Figure out The Who not how
Paul Weeden (mBacp M.A.) discusses how to live authentically with more passion and enthusiasm. He also discusses some techniques for entrepreneurs to cope with the stress and anxiety of growing your business.
Pete Taylor shares his process on how to scale Small Business. Pete is a serial entrepreneur and pro athlete who also shares his insights on the most important characteristic for success as an entrepreneur.
Jackson Frandsen shares simple and engaging ideas on how to improve your small business profitability by 20% in 60 days.
Neha Naik answers two questions:
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How do we scale our business during a recessionary times?
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How do we retain "top talent"?
Janet Schmidt teaches us how to recognize your program, imprints, blocks, or ailments and provides tools to discard what no longer serves you to have a healthy, prosperous and wealthy life.
What impact will AI have on Small Business? AI expert Manuj Aggarwal answers this and many other questions surrounding the future of AI on business.
Joseph Drolshagen, teaches such truth nuggets as: "getting uncomfortable is the only way to scale", "make time to breathe", and Develop systems in your life to create "total mindset alignment"
Steven Turner answers the important questions of the day around how entrepreneurs can retain employees and achieve outstanding performance.
Former Felon, Yoni Rios shares what kept him resilient and focused on changing his life and becoming an inspiration for many.
5 Strategies to be more effective and efficient as a leader trying to Scale your business.
This was a video masterclass that I turned into a podcast. This podcast has 4 recommendations and tools on how to scale your business in 2023. Message me if you want the full video of this masterclass.
Matthew Davis applied great "Scale up" and sales principles for one of the fastest growing law firms in the U.S.A. His firm experienced 1000% growth. Find out how.
Jan Cavelle is a serial entrepreneur who has vast experience in successful start-ups and scaling small business. She represents a more holistic approach to life, business and success.
Irina is a seasoned E-commerce executive who shares specific advice on how to increase revenue and reduce costs in your E-commerce business.
Thanks to our sponsor- ScaleFest. An on-line event in April to transform the Scaling efforts of Small businesses around the world. Registration in my bio link in my social media accounts or my website: www.ci4life.org
Mike is the CEO and founder of Scale Fest. Scalefest is a 24 virtual event in April 2023 that will help any entrepreneur scale. If you are interested in being involved with a high tech virtual booth, please use this link:
http://bit.ly/3URqlAr
Sam Lucci is the author of valuable principles of understanding Human Behavior. He is a successful entrepreneur who has run small businesses and now trains other entrepreneurs in growing their Sales by overcoming limiting beliefs. His book is called "Think more React less". Sam believes is you can understand your emotional system, you can change the results of your business and your life.
Cecil and Kent Bullard are the founders and owners of "We are the institute", an automotive training and coaching business. They share incredible lessons learned on their journey to scale their business.
Peter Anthony, Managing partner of Metta Consulting, shares key insights on a sales growth strategy. He stresses a collaborative selling approach and teaches 6 moments that matter in a sales conversation. A must listen for any entrepreneur looking to grow their business.
Julia Wolfendale has some tremendous insights on how to strive for and manage peak performance and success.
Are you a peak performer? Do you have the characteristics and skills of a peak performer? Elizabeth Louis shares excellence insights into Helping anyone achieve peak performance in their career and life.
Dr. Sarah Reiff-Hekking is a Coach and productivity expert. She draws on her background and experience as a psychologist and researcher to help her clients come up with elegant solutions to avoid procrastination and prioritize their meaningful long-term goals to achieve peak performance.
Mckay saw an opportunity for medical students to increase their skill set and competency through virtual reality. Listen to his exciting journey from medical doctor to VR in the Metaverse.
Special Guest, Mat Boyle shares his entrepreneurial experiences with coming back from failure, giving back to a noble cause and how to scale a small business.
If you have a recognizable Brand, you build more Trust. If you have more Trust you have more Sales. Rich Kozak explains how to message your Brad for Higher Impact!
Josh shares his keys to starting, scaling and monetizing businesses. His key theme is "Think big, Play big". He also shares important entrepreneurial insights into "Risk" and "Failure".
Josh shares his keys to starting, scaling and monetizing businesses. His key theme is "Think big, Play big". He also shares important entrepreneurial insights into "Risk" and "Failure".
Special Guest: Serial Entrepreneur, Neil Twa: 3 reasons to listen to Neil: 1. Incredible career advice 2. Excellent insights on how to scale an e-commerce biz 3. He tells you how to get $1k worth of training for free.
Special Guest: Serial Entrepreneur, Neil Twa: 3 reasons to listen to Neil: 1. Incredible career advice 2. Excellent insights on how to scale an e-commerce biz 3. He tells you how to get $1k worth of training for free.
Rick reviews the biggest problems for small business owners to scale and then the solutions for any business to scale.
Rick reviews the biggest problems for small business owners to scale and then the solutions for any business to scale.
You will love this podcast. It will will inspire you and compel you to action. He has great advice on Trust building, decision making, honesty, transparency and how to live on purpose. He has a Amazon best seller and donates 100% to a childhood cancer foundation. You can learn more about him on Singleseatmindset.com
You will love this podcast. It will will inspire you and compel you to action. He has great advice on Trust building, decision making, honesty, transparency and how to live on purpose. He has a Amazon best seller and donates 100% to a childhood cancer foundation. You can learn more about him on Singleseatmindset.com
In order to be great at your life and profession you need to be your best everyday. Dr. Ani talks about several areas of Personalized health recommendations to live your best life.
Rick highlights 9 Lessons Learned from his week of Coaching entrepreneurs to Scale their Business.
Not being fulfilled in your career? Worried about the economy and what that might mean to your career? Try these 7 strategies to improve your fulfillment and your income.
The Patron "Sales Rainmaker" podcast group also got a free worksheet and scorecard to help them assess and build a game plan on how to increase trust. Join the Patron podcast and get a free coaching session.
https://patron.podbean.com/rainmaker
Among many other things Nate covers how to invest in Real Estate during difficult economic times and still get a superior return on investment.
What are Emily Gibson's Key success Factors? She is a seven figure coaching and MLM marketeer? Free 20 minutes of Value. The rest of the conversation is on our patron podcast: https://patron.podbean.com/rainmaker
This is the free version, please sign up as a patron to listen to the whole podcast:
https://patron.podbean.com/rainmaker
The 7 steps of Sales Excellence explained. How to 100x your biz. Last free podcast on Sales Excellence. Join my Patron only podcast if you want to increase your sales skill set and results.
For Sales Professionals and Entrepreneurs looking to grow their business through improved sales skills, practices, tools. For only $10/month you get 2 professional sales podcasts per month plus freebies including a free coaching call with Rick if you sign up this week. Sign up to be a Patron today!
An Introduction to Rick's course to help Millennials 10x their net worth. Course is at: ci4life.teachable.com
Having trouble training and developing new employees? Try this technique called: Trust and Verify.
Step 5 of "Millennial Money- How to make millions and be happy". The Great Resignation is driving new business ownership opportunities. 3 Vehicles of ownership: 1. Entrepreneurship 2. Partial Ownership 3. Side Hustle.
Step 4 of the 7 steps to be Rich and Happy. "Work Hard and Work smart". What is the "one thing" you should do to work smart in your life and your business. If you can "master your craft" you can charge a premium for your product or service.
7 Steps:
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Have Purpose and Goals
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Continuing Education
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Chase Growth
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Master your Craft: Work Hard and Work Smart
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Equity and Ownership
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Save-Invest-Give
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Self Care and Planning
Rick Heyland shares the top 5 challenges for SB in 2021 and the 7 strategies to outperform this market.
Divneet KaurLall reviews her book: "Mastering Creation- using the Law of Unification". She covers topics such as lower levels of consciousness and higher levels of consciousness. Some great ideas on how to live your best life!
Former Utah Jazz President- Randy Rigby, shares insights on how to lead an NBA franchise. He shares anecdotes and stories about John Stockton, Jeff Hornacek, Jerry Sloan and others. People have said about Randy "he was one of the best people leaders I know".
Todd Slyvester is a best selling author and runs a Top rated podcast about helping people transforms their lives. He was also a drug addict and alcoholic. Todd shares his transformation story about faith, hope, love, self honesty and mindset change.
Author Stephanie M. Hutchins shares her key learnings to overcome significant trauma in her life. Some of the Lessons include: 1. Small Goals 2. Self Care 3. Patience and compassion with self 4. Vulnerability etc.
Millennial in the Middle Podcast Star, Connor Dehlin helps us find the common ground on many current events including: cancel culture, the U.S. flag, the national anthem, and continuous improvement topics.
Jenny Toh is a lawyer from Singapore who recently followed her passion and new found purpose and quit law and is now a practicing positive intelligence coach. She reviews with Rick how to increase your mental fitness and positive intelligence.
A great conversation with Easton Allred about Purpose, Goals, and Positive affirmations. Easton is one of the fastest true freshman in the NCAA for 5K and 1 Mile distances and that isn't even the most interesting thing about him. He has been practicing goals and affirmations since he was a young boy. Easton has great insights on overcoming adversity and how to overcome anxiety to accomplish his goals. Easton is also an author, podcaster and Youtuber.
Rick Heyland answers 6 frequently asked questions about the value of articulating a written purpose statement even if you already have purpose in your life.
We finally made it easy to develop your own purpose statement. Go to:
https://rickh.piecemeal.com
Get daily audio coaching notes to develop your very own purpose statement in 7 days.
Rick's guest is John Rampton a serial entrepreneur, connector and online influencer. John's companies build amazing products and services that scale. John is currently the CEO of Calendar.com. John Rampton goes through 9 marketing strategies he and his companies used to to increase online sales over $400M in 2020.
Rick Heyland and Charles Matheus discuss the need for a new style of leadership to properly engage and lead employees in a new way. It's ok to be vulnerable, inclusive and honest to increase capability. Charles calls for a bold move to the new strengths of leadership versus old strengths.
Rick Heyland and special guest Eric Twiggs, talk about how to overcome procrastination to allow you to achieve great results in your business and life. Eric is the founding partner of the What now Movement and author of "The discipline of Now: 12 Practical Principles to Overcome Procrastination.
Rick introduces the new Ci4life journal found on www.ci4life.org.
The journal has sections for the 5 steps for lasting happiness and success: 1. Purpose 2. Goals 3. Action plans 4. Weekly and daily planning 5. Gratitude and learnings.
Bo Kemp (Yale and Harvard Graduate) and Rick Rowland (RLG International Team Leader), join Rick Heyland to discuss the challenges and opportunities of working with in the Public (not for profit) sector for the Economic Development of inner cities in Chicagoland. The Southland Development Association (SDA) is an exemplar for how the public sector can provide value to the inner city private sector. Through providing mentoring, advisory work and support the SDA is helping to grow small businesses in the Chicago area.
Rick reviews the latest research on the mental health costs of the current pandemic. He also reviews the latest research on the physical, mental and emotional benefits of clearly articulating purpose.
Did you know you can increase productivity 5X if you have IQ, EQ and MQ (meaning and purpose quotient) at work? LinkedIn (2016 global study) research shows that companies with purpose experienced growth while companies that don't have purpose experienced a decrease in revenue. In this podcast Rick Heyland teaches "why" and "how" to bring more purpose and meaning to work!
The 12 Stages of the Hero’s Journey are:
The Ordinary World
The Call of Adventure
Refusal of the Call
Meeting the Mentor
Crossing the First Threshold
Tests, Allies, Enemies
Approach to the Inmost Cave
The Ordeal
Reward (Seizing the Sword)
The Road Back
Resurrection
Return with the Elixir
While these may sound like a fantasy novel, they actually apply to our everyday life. J. Scott MacMillan breaks down these stages into real world terms anyone can use to overcome some of the most difficult barriers holding them back from creating their life improvement.
A podcast specifically tailored to small business owners and leaders. If you need a 20%+ performance boost in your business, follow the process Rick outlines in this podcast. To enroll in a 10 video interactive workshop that will take through a step by step process to develop this results management plan go to: www.ci4life.org
Danny Brassell is America's Leading Reading Ambassador. He reads 5,000 books a year. He shares the value of reading for kids and for career success!
Rick Heyland interviews Terry Jones who is an expert in business start-up, innovation and disruption. Terry has been involved in successfully launching over 10 business start-ups. His most famous ones were Travelocity and Kayak.
Rick Heyland, Dr. Daren Heyland and Jill Christensen share their key goal accomplishment learnings from 2020 and their insights to accomplish their 2021 goals.
Orly Wahba- CEO of Life Vest Inside, shares the what, how, why of kindness! Kindness is the greatest tool for people to see their value! https://www.lifevestinside.com/about/our-founder/
Rick Heyland and his guests; Dr. Nate Lambert and Taylor Heyland, CPA discuss application and insights to help you accomplish your financial/physical/spiritual/relationship/learning and emotional goals.
Rick Heyland and Success Coach- Barbara Daoust talk about the process to accomplish your dreams and big goals in life.
A discussion with 4 special guests on how to learn from 2020.
I Win or Learn I never lose- Nelson Mandela
Rick Heyland and Chad Willardson discuss Chad's book called: "Stress Free Money- overcome these seven obstacles to find financial freedom".
Rick talks with Dr. Benjamin Ritter about the 3 C's of Self Leadership and effectiveness. They also discuss how to make a great career that you love.
Rick and Kent Walker (Director of the Odette School of Business MBA program in Windsor, Canada) discuss how to develop purpose. Rick reviews with Kent his own experience and learnings with the "Triple 7" purpose development process.
Jeff Harry visits with Rick Heyland about how to help us enjoy more play at work to increase productivity, engagement and job satisfaction. Jeff Harry is a "Top 100 HR influencer".
Rick Heyland and Karen Allen talk about mental strength training, growth mindset and other skills and tools to succeed in a change and stress filled world. Karen suffered the tragic loss of her husband at 29 years old. She also lost her job and her car. She had a choice in the face of overwhelming trials..... She decided to "stop and shift" and change the trajectory of her life. Now she coaches people in all walks of life to strengthen their mental approach. You can find Karen at www.karenallen.co
Rick Heyland and Jennifer Eggers (President of LeaderShift Insights) have a passionate discussion about how to create personal and organizational resiliency. They discuss the importance of clear purpose, aligned goals, core beliefs and clear values to build resilience and deal with the disruption in the world today.
Operation Underground Railroad, after care specialist- Tyler Schwab joins Rick Heyland for a podcast on Organizational and Personal purpose. Help Operation Underground Railroad (OUR) stop sex trafficking's of children. www.ourrescue.org.
Rick is donating 33% of the profits of his book; Live Your Purpose- a step by step guide to living your best life to charities including OUR. Order the book on Amazon today! https://www.amazon.com/dp/1735895512?ref_=pe_3052080_397514860
Rick shares and reviews the research and his survey results that illustrate the importance of developing emotional and meaning quotient. Rick shares the habits, methods and characteristics of the most happy and effective.
Rick shares the findings from his 1,100 person survey. He highlights the habits of the most purposeful and most happiest. The top habits may surprise you.
Rick reviews the research and shares examples of the importance of planning for and having peak experiences to achieve a higher level of fulfillment. Start planning for your future peak experiences now!
Rick shares two examples and 3 drivers for extreme motivation. Enhance your motivation now!
Rick Heyland and Chris Payne (RLG Intl- VP and Business unit leader) team up to discuss the key elements for Business Transformation. They share 5 key success stories along with the key elements that drove substantive step change in performance. A leader from any level in the organization can apply these principles to create a transformation in their own department or group.
Rick reviews 4 practices to include in any high performers training plan. High Performers need to have a regular routine of these practices in order to achieve their business and life goals and to deal with the stress that goes with big goals and dreams. Go to www.ci4life.org for more information and details.
What are the life practices that lead to high productivity, happiness and success? 1. Dream big with Purpose 2. Small Daily steps 3. Regular Renewal Practices. More details on the blog on www.ci4life.org
Today’s podcast, Rick Heyland and his guest, Pat Stanton, RLG’s Subject Matter Expert on Tank Storage and Maintenance discuss strategies to manage and optimize the high demand for oil and gas storage. Pat shares key principles to increase availability and reduce outages while still controlling costs. These optimization strategies can be used to increase availability in any plant for little or no capital outlay!
For more information including videos and success stories on increasing tank availability go to:
https://www.rlginternational.com/news-insights/ci4life/2020/06/11/is-your-tank-maintenance-and-storage-program-at-its-optimal-best
Rick Heyland and his guests David Webster and Chris Sheepshanks (from the Centre for Teams) invite all leaders to increase the quality and quantity of coaching during the current pandemic. They discuss coaching ideas, topics and opportunities that any leader can apply to the current crisis and beyond. The Leadership coaching recommendations include; Be Calm, Be Mindful and Be Intentional to name a few.
Rick Heyland and his guest Dr. Robert Maurer discuss the latest research that Dr. Maurer captured in his book, “One Small Step Can Change your Life - The Kaizen Way,” currently ranked in Google’s 100 Best Books. Rick and Dr. Maurer discuss how the spirit of Kaizen can help you achieve your personal and organization goals. They also discuss how small steps can be used for safety improvement and going from “Good to Great”! Go to www.ci4life.org for more tools and methods to implement "small steps" towards big goals!
Rick Heyland and his guest Joseph Paris (Operational Excellence Expert) examine key strategies for future readiness. Joseph Paris is an international speaker, recently published author of ”State of Readiness” and Leader of many operational excellence associations, including a 70,000 member LinkedIn group. Joseph and Rick discuss the importance of accelerated decision making to meet the demands of a changing future, how to breakdown the horizontal barriers and silos that can exist in an organization and communicating your vision until every strategy, person and system connects to it.
Rick Heyland shares a parable on change that will hopefully capture your imagination on how you can best be an agent of change in an uncertain future. He shares 4 key questions for each individual to answer and review in order to sharpen your ability to change and improve. #Who moved my Cheese? Go to www.ci4life.org for free tools and methods to become a change agent for good.
Rick Heyland welcomes back RLG's Roger Laing and John Shewfelt to continue the conversation of working remotely with a focus on all-day meetings and dealing with distractions. The discussion will offer a guide to conducting extended strategy sessions/meeting remotely by providing an invaluable checklist currently in practice by many of our clients. Additionally we will share top tips on managing the increasing volume of emails. Go to https://www.rlginternational.com/news-insights/ci4life/2020/04/01/working-remotely---part-2 for tools and checklists on the issues mentioned in this podcast.
Rick Heyland and his guest Mike Schlappi, 4 time Olympian with 2 Golds and 2 Bronze medals discuss how to respond to this worldwide coronavirus crisis. As a teenager, Mike was shot by accident by his best friend and was paralyzed for life. He recalls feeling sorry for himself for several days and how his life was completely turned upside down. He shares his very personal experiences on how he found forgiveness, hope, responsibility and even opportunity out of a personal crisis. You can reach Mike at www.mikeschlappi.com or 1-801-898-1218. It is our hope that this podcast will help give you the mindset to overcome your challenges in this worldwide coronavirus pandemic.
Go to www.ci4life.org for more ideas and methods to accomplish your personal and professional goals.
Rick Heyland invites guests; John Shewfelt, Roger Laing, Rob Gulbronson and Lara Mickel from RLG International on this timely podcast as the world trends to working remotely. With over 100 man years of remote working experience, today’s group provides successful tips and insights on how to stay connected and maintain productivity in the new norm.
Rick Heyland is joined by New York Times Best Selling Author Adrian Gostick. Adrian is ranked as #3 on the list of the Top 30 Global Gurus in Leadership and #9 in Organizational Culture and is a sought-after keynote speaker around the world. Adrian provides timely advice on how to enhance your business culture as based on his recently published book, “Leading with Gratitude – Eight Leadership Practices for Extraordinary Business Results.” Rick also shares RLG International’s “Top 10+” list of things to do to enhance business culture during a crisis. For more information go: rlg.to/ci4Life
If you were a stock, would people be investing in you or would they be divesting?
Rick Heyland and Nathan Goodfellow talk about the importance of developing a personal growth strategy to accomplish your goals and ambitions. Using the analogy of “personal investing,” Rick establishes the importance of properly defining the problem and measuring the benchmarks so you can fully analyze and research each area of your goal to come up with a winning growth strategy. Nathan shares how he accomplished a drastic improvement in his health 3 years ago by losing 50 pounds through exercise and improved nutrition. These examples help illustrate the importance of not giving up on your goals and instead analyzing the problem to come up with a personal growth strategy!
Dave Berlando, Senior Performance Coach with RLG joins Rick Heyland to review an integrated learning system that helped Dave's latest client achieve a 10-day improvement on a recent maintenance shutdown. Dave and Rick share the details of RLG's RTLL™ (Real-Time Lessons Learned). For more details and success stories with Real-Time Lessons Learned go to: www.rlginternational.com/insights/ci4life
Rick Heyland and special guests, Carlos Gamio (SMPO TA Event Manager with Shell) and Scott McKenzie (Vice President and Business Unit Leader for RLG Int’l) discuss, “Keys to Developing a Learning Organization”. They will speak to some success factors of organization learning and highlight one of those factors, the “after-action review” that helped drive tremendous learning events for a complex maintenance project at one of their refineries. For more details on AAR's go to rlg.to/CI4LAAR
Rick Heyland and his guests - Tracy Pond, J.R. Hansen and Parker Jones - take on the challenge of helping you accomplish your personal goals and New Year's Resolutions. The processes, tools and skills shared by them in this episode will help you accomplish your 2020 aspirations! (go to www.ci4life.org for a list of the books and references listed in this podcast)
Rick Heyland and RLG's Mike Nystrom (former US Navy Process Improvement Director) discuss how to drive 300% to 1000% improvements in key business processes with "faster and better". Mike shares how he applied the principles of Value stream mapping combined with RLG's Operating Rhythm to create a massive culture and performance change in a financial services company.
It's December and a great time to start your personal year-end review. Let's start with reviewing the best books of 2019. What were the best books? What are the benefits of reading (listening) for personal development? Rick Heyland reviews the top 3 books of his closest "top reading" associates. For more information and research visit RLG International at rlg.to/CI4Life where you will find "CI4Life" in the Insights section.
Rick Heyland reviews the research on the value of gratitude and positive recognition for the individual and in the workplace. Increased gratitude has 31 benefits to your emotional, social, personality, career and health. He also shares eight (8) strategies to improve the amount of gratitude in your life and the workplace.
Rick Heyland reviews the research on how the great become great. Was Tiger Woods, Jack Welch, Warren Buffet and Jerry Rice born with greatness or did they develop it through hard work (practice) and excellent coaching and mentoring?
Rick Heyland and Rob Gulbronson (RLG International VP and Business unit leader) discuss 5 rules to unlock innovation in your workforce. Most of the research and writings around innovation are good, but generic and don't offer concrete solutions for a Leader to innovate in the workplace. Rick Presents 5 simple but pragmatic rules for any team to create innovation that impacts the bottom-line.
Rick Heyland (RLG International EVP) and Bill Ambrose (ex-Mammoet Industries President and ex-Transocean SVP) discuss the art of the business Turnaround. Bill shares his 5 step process for turning around a large brownfield capital project program.
Rick Heyland's special guests include; Susan Sharp VP- Sinclair Oil, Carina Gillenwater- VP- Southwestern Energy and Ana Ximenes- VP- RLG International. They share valuable leadership lessons over their distinguished careers. They also share their insights into how to promote and mentor more female leaders.
Rick Heyland reviews the importance of weekly game planning to help focus and accomplish our most important goals. Go to www.ci4life.org for a free download of the weekly game planning tool.
Improve your performance, employee ownership and positive accountability by facilitating a monthly business review that promotes “the great reversal” in meeting reporting and effectiveness. James Bowzer (ex-Marathon Oil and Baytex Executive) and Roger Laing (RLG VP and Business Unit leader) share their passion, enthusiasm and insights for the leader who wants to create a powerful monthly business review.
Improve the levels of stress, engagement and productivity of your employees and increase your shareholder return by four times the market by building your Trust. Rick Heyland and Ron Kiskis (ex-Chevron Executive) talk about the keys to developing this type of Trust in personal and professional relationships and partnerships.
Are you busy but not accomplishing the most important goals? Are you just doing roundtable updates at your daily team meetings? If you answered yes to these questions, you are likely stuck in the busy and unproductive trap. It is time to stop and change! Rick Heyland, RLG International’s EVP Global Client Solutions discusses how to build practical and effective personal daily planning habits. Neil Longson, an RLG- VP and Business Unit leader, shares his best practices for daily team meetings and huddles that motivate members of a team.
37% of your meetings don’t add value! Rick Heyland with Kevin Brown (ex-Lyondelbasell executive) and Don Telfer (RLG Team Leader) discuss solutions for more effective meetings that result in a high performing culture.
Rick Heyland of RLG International and Chris Miller Ex- Chevron Project Director discuss the issues and solutions for mega capital projects. Chris adds his 40 years of Chevron Project experience and insights to discuss solutions for capital project success. Among the solutions they discuss, the importance of quality front-end engineering and design and great leadership as key success factors for total shareholder value.
Rick Heyland discusses with several guests from RLG and Appian Corporation (automation experts) on the state of automation opportunities for work process improvement. RLG special guests are Bradford Sledge and Craig Windes. Appian Corporation guests are Glenn Healy and Ryan Byrne. Our hope that every leader listening to this podcast will find additional work processes in their business to automate in order to save time, money, employee stress and to drive out waste.
Collaboration, Trust and Empowerment are key to delivering outstanding results for Megaprojects. Tjalling Terpstra (Project Director- Shell Oil company) and Rick Heyland (EVP RLG International) discuss the issues, and solutions for delivering megacapital projects. Tjalling shares an early career example that lead him to a more collaborative contractor and stakeholder approach for capital projects.
RLG International's President and CEO Brad Farrow and EVP of Global Client Solutions Rick Heyland discuss the issues and solutions to successfully delivering mega capital projects. Brad and Rick offer five solutions to on-time and on-budget delivery of mega capital projects:
- Strong leadership skills
- Contractor partnerships of trust
- Development of the effective leading and lagging KPI's for each level of the organization
- Highly visible and consistent Operating Rhythm™ to drive daily, weekly and monthly accountability
- Integrated Schedule Optimization efforts to benefit contractor productivity
If you were only able to change One Thing to improve performance, what would that One Thing be?
Rick Heyland of RLG International and his guests discuss the power of Leading Indicators to transform personal and professional Continuous Improvement.
Special guests include: Cezary Goch- RLG's Turnaround Specialist, Kirk Gibson- RLG's Capital Projects Expert and Matt Crowley- Endurance Athlete and recently summited Mount Everest.
Rick Heyland's guest is Retired Astronaut- Chris Hadfield. Chris has been called the most popular Astronaut since Neil Armstrong. He is a Husband, Father, Grandfather, Test Pilot, Fighter pilot, Astronaut, Author, Teacher, Singer and Composer. His version of David Bowie's "space oddity" recorded in space has over 75M downloads. Chris discusses with Rick his philosophies on personal and professional Continuous Improvement. In this hour long discussion he talks about principles such as; "slow down to speed up", "be a student for the rest of your life", "use the quiet time to develop competence", "sweat the small stuff but don't let them see you sweat", "have long-term goals but celebrate the daily victories". Any leader interested in insights about personal development and safety and operational excellence should listen to this podcast and share it with their teams!
Rick's guest is David Webster the Director for the Centre for Teams in London, England. David and Rick discuss some principles for creating high performance teamwork and how a Leader can enable that high performance.
Episode 9: Rick Heyland of RLG International brings together all the ideas from the last 4 podcasts into a concrete framework for any leader to implement on-site.
Episode 8: Rick Heyland from RLG International and Bob Vruggink (ex-Conoco, Dupont, Praxair and BP executive) discuss implementation ideas and frameworks to create an Incident Free Workplace. Bob is the author of a new book called "The pursuit of Zero, Seven safety Principles for Creating an Injury Free Workplace".
Rick Heyland talks about leading edge ideas to achieve world class safety performance in an interview with Alaska Tanker Company (ATC) - CEO Anil Mathur. Anil highlights ATC's Key Success Factors to achieving world class safety and Efficiency performance. Anil shares how the cultural and performance change started with a Significant Emotional Event! In order to have world class performance you have to change the mindset, skillset and toolset!
Rick Heyland interviews Gary Yesavage, former president of Chevron Manufacturing and discusses his success with leading safety improvements. Gary shares his stories of having personal interviews with every person that was injured on his site to show care, concern and positive accountability. He talks about his leadership style for input, decisiveness and course correction if needed.
Rick Heyland shares RLG International's framework for implementing sustainable performance improvement. Rick shares how proper Focus, Accountability, Involvement and Response (FAIR model) are key success factors to successfully changing safety performance.
Proper Management of Energy is the key to daily peak performance not just Time Management. Rick Heyland shares the research on how energy management is the key to sustained peak performance at work, home and play.
Rick Heyland shares a 4 point plan to successfully achieve all your goals for work, home and play. Using Clear Purpose, Balanced goals, Smart goals and Accountability systems; individuals can achieve their Work, Physical, Spiritual, Mental, Financial and Emotional aspirations and plans.
Rick Heyland shares about what lead him to his passion for Continuous Improvement over 30 years ago.
Why develop a new podcast about Continuous Improvement? Introducing the personal and professional themes for each month