5 Minutes with Sean... Maybe 10: Recent Episodes
Car Biz Done Better
Car Biz Done Better CEO and automotive industry expert Sean Welsh needs 5 — or maybe 10 — minutes to share his perspective on modern automotive topics like dealership marketing, closing more leads, budget hassle, and how to see more success in the market.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
"Controlling the Uncontrollable" Brian Wall, CAADC, LMHC, LPC. With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
https://finance.yahoo.com/news/28-tips-negotiating-car-dealers-130004289.html
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
https://finance.yahoo.com/news/28-tips-negotiating-car-dealers-130004289.html With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Much appreciation to Morgan and the entire Matthews Motors crew. With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Kiosks are Stupid and No One Asked for Them
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With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Welcome to Season 2 of the Car Biz Chronicles. This episode we are fortunate enough to sit down with a special friend of Car Biz, Kendall Dahmen, the Zimbrick Automotive Coach.
Welcome to Season 2 of the Car Biz Chronicles. This episode we are fortunate enough to have a sit down with James Boening
Welcome to Season 2 of the Car Biz Chronicles. This episode we are fortunate enough to have a sit down with none other than Jeff Hunter aka General Motors Jeff
Welcome to Season 2 of the Car Biz Chronicles. This episode we are fortunate enough to have a sit down with John Schomburg, President of LotTalk.
Welcome to Season 2 of the Car Biz Chronicles. This episode we are fortunate enough to have a sit down with David Foy, Fixed Operations Director at 24 Auto Group and President of Fixedopsmastermind.com
Happy (post) St. Patrick's Day to everyone! Join Sean as he talks about what why it's important to know what motivates you.
Join Sean this week as he talks the possibility that social media holds and how it unfortunately rarely lives up.
Welcome everyone to Season 01 episode 07 of the Car Biz Chronicles. The goal for these long form discussions is to pair a dealer and digital service provider together and have a discussion about an industry topic in order to present how both sides can often see the same issue differently. For this episode we are fortunate to have: Erick Kirks Marketing Director Johnson Automotive
We spend so much time working to promote and grow the company we work for, but how much of your time is spent on improving yourself and your skill set?
Welcome everyone to Season 01 episode 07 of the Car Biz Chronicles. The goal for these long form discussions is to pair a dealer and digital service provider together and have a discussion about an industry topic in order to present how both sides can often see the same issue differently. For this episode we are fortunate to have:
Herb Anderson
Account Executive GSM
Erik Nelson (The Viking)
Finance Manager Bradshaw Chevrolet
No man is an island. Or so they say. Join Sean this week as he talks about and discusses the importance of not only having, but knowing and trusting your support staff whomever they may be.
Hello everyone! Welcome to February. It's time for another systems check on the evolution of tracking the conversion!
This week Sean talks again about some of the realities of digital retail that aren't so digital. Once again it seems that at the heart of sales both digital and in person, it's about making a connection and treating people with respect.
Regardless of what you're selling, you have to be ready to close before the conversation starts. Are you? Join Sean this week as he talks about the how and why of a closing mindset is critical and how to develop it for yourself.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Content is not longer king. There's just too much of it nowadays. Join Sean this week as he discusses some realities and alternative views on the age old maxim, content is king.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Welcome everyone to Season 01 episode 06 of the Car Biz Chronicles. The goal for these long form discussions is to pair a dealer and digital service provider together and have a discussion about an industry topic in order to present how both sides can often see the same issue differently.
For this episode we are fortunate to have: Marty Valldejuli, eCommerce Director, Matthews Motors and Matt Triana, VP of Marketing, Reunion Marketing.
Hello and welcome to a brand New Year of 5 Minutes with Sean, 2019 edition. Since it is the dawn of a new year, Sean takes a few minutes to talk about the power and influence of expectations. Do we set them? Are they reasonable? Do we follow up on them afterwards? Join Sean this week as he discusses the importance and potential pitfalls of how the goals we set can affect the outcomes.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Welcome everyone to Season 01 episode 05 of the Car Biz Chronicles. The goal for these long form discussions is to pair a dealer and digital service provider together and have a discussion about an industry topic in order to present how both sides can often see the same issue differently.
For this episode we are fortunate to have: Michael Boyd, Founder, IReconCars and Dan Garwatoski, Used Car Manager, Nissan.
With much appreciation the Intro and Outro music is courtesy of Fareed Haque
Welcome everyone to Season 01 episode 04 of the Car Biz Chronicles. The goal for these long form discussions is to pair a dealer and digital service provider together and have a discussion about an industry topic in order to present how both sides can often see the same issue differently.
For this episode we are fortunate to have: Ilana Shabtay, Director of Business Development, AutoLeadstar, Allister Jones, CMO, and Doug Sprinthall, Director of Marketing
Welcome everyone to Season 01 episode 03 of the Car Biz Chronicles. The goal for these long form discussions is to pair a dealer and digital service provider together and have a discussion about an industry topic in order to present how both sides can often see the same issue differently.
For this episode we are fortunate to have: Dave Spannhake, Chief Executive Officer, Reunion Marketing and Lee Maynor, General Sales Manager, Thompson Automotive Group. Thank you all so much for participating and we hope the audience will get as much out of watching these as we did creating.
With much appreciation the Intro and Outro music is courtesy of Fareed Haque
2018 Year in Review! And what a year it's been for everyone in the industry. Ups and downs barely begin to describe the year we've seen. Join Sean for a retrospective look at some of the major highlights from the years past, and check out last week's episode to get some sense of what we can expect and how to be ready for 2019. (link below)
https://www.youtube.com/watch?v=z8i7ceslXlI
Happy New Year from all of us here at Car Biz Done Better.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Will 2019 be just like 2018?? Probably not, so what are you doing right now to anticipate the upcoming year? Have you looked back on how your services performed, or whether you'll need to increase, or even better, decrease your budget? Join Sean this week as he implores you to be ready for the inevitable industry down turn and suggests a few simple things you can do to make sure you're as ready as you can be.
Merry Christmas from all of us here at Car Biz Done Better!!
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Join Sean this week as he sits down with Tim Rowe for a discussion about all things automotive.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Following a recent podcast where Sean talks about the frustration that dealers have with the too often terrible customer support. This week Sean talks about a few examples of companies doing it right.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Looking for more leads? Wondering how your salespeople or BDC agents are performing? The most dynamic tool in your dealership is the CRM, but are we using it correctly? Join Sean this week as he delves into a mess of a problem ie the CRM.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Your customer support is terrible. Ticket systems suck, it's impossible to get anyone on the phone, and whenever I'm transferred to another person I have to start all over. Join Sean this week as he discusses the depressing realities that dealers face when they have a problem with a service and have to try and navigate a companies support system.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Welcome everyone to Season 01 episode 02 of the Car Biz Chronicles. The goal for these long form discussions is to pair a dealer and digital service provider together and have a discussion about an industry topic in order to present how both sides can often see the same issue differently.
For this episode we are fortunate to have:
Steve Funk Owner Operator Funky's Automotive
David Lemmon Director of Business Development AutoSweet
Thank you all so much for participating and we hope the audience will get as much out of watching these as we did creating.
With much appreciation the Intro and Outro music is courtesy of Fareed Haque
Your preferred method of communication can say a lot about you. Do you prefer texting over phone calls? Email over in person? Join Sean this week as he talks about the variety of ways we can communicate with each other, and if one seems to be better than another.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
You're not the only solution, so please stop telling dealers you are. In reality there are so many ways to get from one end of the problem to the other that what it really comes down to is strategy, interpretation, execution and expectations. Join Sean this week as he pleads with the industry to minimize the excessive use of absolute language when making promises or describing a potential solution.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Welcome to Season 01 episode 01 of the Car Biz Chronicles. This will be an 8 episode series that will be released here every other Wednesday.
The goal for these long form discussions is to pair a dealer and digital service provider together and have a discussion about an industry topic in order to present how both sides can often see the same issue differently.
For this first episode we were fortunate to have some amazing guests:
Monica Winkler Senior Marketing Manager Zimbrick, Inc
Shan McConnell Senior Account Executive Spectrum Reach
Megan McGowan Senior Manager, Digital Sales Spectrum Reach
Thank you all so much for participating and we hope the audience will get as much out of watching these as we did creating.
With much appreciation the Intro and Outro music is courtesy of Fareed Haque
Join Sean this week as he answers a few listener questions. If you have a question that you would like Sean to answer, please email us at sean@carbizdonebetter.com.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
On location in Las Vegas, Sean sits down with owner-operator Luke Wilson of I-5 Motors in Fife, Washington.
Fresh off a recent trip to Las Vegas to present at the Rockstar Auto Conference, Sean catches a few minutes to sit down and talk with Mat Koenig, organizer of Rockstar Auto Conference.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
In celebration of the one year anniversary of 5 Mins, please enjoy the all new video format.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Once again it's time to get to the heart of the industry with another edition of Dealer Sit Down on this week's 5 Minutes with Sean. This week Sean sits down with an old friend and captain of the finance department Chris Kocourek.
Join Sean this week as he recaps a week-long road trip, and reflects on the merits of having not just a plan, but the right people in place to execute.
Once again it's time to get to the heart of the industry with another edition of Sit Down on this week's 5 Minutes with Sean. This week Sean sits down with Dealer Accelerator CEO Owen Moon for some insights into the often overlooked world of Fixed Ops.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Get big, get sold is the topic for this week. Some companies are in the business of providing a service, while others seem to exist only to justify an increase in value and immediately look for a buyer. Join Sean this week as he talks about how this issue impacts the one's that are so often left behind... the dealers.
Once again it's time to get to the heart of the industry with another edition of Dealer Sit Down on this week's 5 Minutes with Sean. this week we have longtime Sioux Falls resident and LinkedIn titan Jay Jensen.
Let's talk about the one price model this week. While it has never really been popular in the industry, it has been there. Is it a good thing? Is it a bad thing? Would it fundamentally change the automotive industry as a whole? Should the manufacturers be involved in pricing whatsoever?!!? These are the questions Sean pours over this week, so take 5 minutes (maybe 10) and get a detailed overview on this elusive subject....the one price model
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Once again it's time to get to the heart of the industry with another edition of Dealer Sit Down on this week's 5 Minutes with Sean. We are lucky enough to have Sales Manager and LinkedIn juggernaut Jeff Larson of Billion Toyota. If you've seen and loved his regular videos, you'll definitely want to check out this sit down interview.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Reconnect with your industry. After a whirlwind 72 hour road trip, join Sean this week as he recounts and reflects on a trip out to South Dakota where he met with a few legends in the industry for sit down interviews that will be released in the coming weeks. How often do you get outside your bubble and go see how the other half lives?
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
It's so easy to say yes. We do it all the time. Yes, I do want to sign up on the spot for that new digital service! Of course I'll be in your beta! Yes is easy, but so is no, especially in the world of follow up and prospecting. Are we afraid to say no when we know we don't want to do business with someone? Do we enjoy stringing people along so they think that we want to work with them? Is it that simple? Join Sean this week as he makes a case for saying no when the answer is no.
Why do you make changes? It's a fairly big question that can apply to almost every subject, but here we're asking about the why and how you come to the decision to make a change in your dealership. Specifically, why you choose to make a change to your digital marketing. Join Sean this week as he asks and answers this simple, yet powerful question of Why?
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Shiny Object Syndrome as we call it here at Car Biz can break out at any time of the year though it has been closely linked to those attending 20 Groups and Conferences. Fear not. There is a cure and this week Sean will talk you through how to diagnose, treat and cure Shiny Object Syndrome.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
How important is the role of the sales manager? We so often talk about how important having a great sales team is, but how important is a great desk manager? Join Sean this week as he offers his perspective from years in the industry about just how important the sales manager is to the success of a dealership.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Join Sean this week as he discusses a trend found throughout the industry of believing that all of your resources and budget should be spent on acquiring new leads and opportunities. Don't you have thousands of potential repeat and referral customer prospects in your own database...
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Welcome back for Part 2 of 'So you want to be your own boss?' This week Sean concludes his thoughts about what it takes to be a business owner, covers some common objections against selling cars and generally works to make us all feel better about ourselves.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Just because you're great at something doesn't always mean you should go out on your own, or does it? Join Sean this week as he looks at the trails and tribulations of what it takes to be your own boss.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Welcome to another Dealer Sit Down Edition. This week Sean sits down with General Manager Mark Phillips from McGrath Honda of Elgin, IL for a quick chat about reviews, customer service and the industry overall.
It's a genuine issue that goes far beyond the automotive industry. Join Sean this week as he talks about the rising frustration we all experience in life when it comes to the general state of customer service.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
We've all been there...The scheduled online meeting that we don't have time for. We sit down, dial in (after finding the call in number buried somewhere in the invite), wait for the others and then drudge through terrible audio connections and an endless deck. Join Sean this week for a few pointers that could save us all time and a little piece of mind.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Bots, Bots and more Bots. Join Sean this week as he sits down with VP of Sales Chad Graves from Reunion Marketing to get Chad's view's on how bots and AI could affect the future of digital marketing.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
The coming robot revolution? This week we have a special guest interview with automotive trainer and coach extraordinaire Sean Kelley from Carmotivators.com to talk about how he see's the future of technology and how it can or will change the car buying experience for consumers and salespeople alike.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Customer loyalty, brand loyalty, personal loyalty. All of these things are tested and retested in this digital world we live in. Join Sean this week as he looks over and back at the concept and how it has changed, evolved and impacted not just the industry, but personally as well.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Attribution. Now more than ever the conversation about who gets credit for the sale of a car has to change. Whether anyone will admit it or not, both vendors and dealers hate sales attribution. It’s OK, they should. Unfortunately, though, the only thing anyone could do is say “well, you just shouldn’t pay attention to sales attribution.” That sort of dead end thinking gets us nowhere fast. And we shouldn’t think that attribution has no place in the overall conversation. All we have to do is expand our conversation beyond marketing and into the dealership itself. Once we do this, we have Opportunity Attribution. If you want to know what this is and how it evolves the conversation for the benefit of dealers, then check out this week’s 5 Minutes with Sean.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Every now and then it's worth taking a minute to remind ourselves why we're here and who we're here for. On this week's podcast Sean takes this moment to remind us all that we're here because of, and for dealers.....all of us....you too vendors......
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Welcome everyone to this week's podcast where Sean recounts the history of Car Biz Done Better over it's 5 year existence. From the meager beginnings of wanting to be the next big trainer in the industry, to forming it's own niche in the digital sphere. Sean reviews the good, the bad and the ugly for you this week, and we hope you enjoy.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Just back from Orlando and DD24, join Sean for this special edition podcast as he recounts and reviews his time spent and speaking at the most recent Digital Dealer 24.
Make sure to check out next week's podcast #030 where we will publish Sean's live audio recording and breakout presentation from DD24. Avoid Waste and Overspending: How to use your data and marketing goals to build the perfect digital budget.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
A dealership is not just a dealership. And while there is no manual on how to best realize our goals, it's ultimately up to us to decide who we are and what those goals should be. Join Sean this week as he talks about the endless decisions involved in crafting our individual dealership identities and why it's so important to have a firm grasp on who it is we are trying to be in this industry.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
How much time and effort do you spend cultivating your own repeat and referral business? This week Sean talks about his own experience and shares a few recommendations on how to get people coming to the store to see you.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Training....training, training training. This week Sean looks at how one of the most important aspects of a dealership is often one that is too often under-valued. As a former corporate trainer himself, Sean shares his unique view on the positives and negatives of how so many in the industry approach training their team.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Do you spend a ton of money to drive traffic to your website only to hope for a 1% conversion? This week Sean talks about the need for, and importance of, knowing your own website and what your customers do and don't do when they finally get there.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Welcome back for Part 2 of the Do's and Don'ts Consumer Edition podcast. Wrapping up this week, Sean finishes his thoughts on the remaining recommendations from the Consumer Reports article. Watch until the very end for a few of Sean's own takeaways and best practices.
Consumer Reports Article Link https://www.consumerreports.org/buyin...
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
In response to a Consumer Reports article, this week Sean reviews the Dos and Don'ts of buying a car in today's digital world. As mentioned in the title, this is a 2-part podcast. Check in next week for part 2.
Consumer Reports Article Link https://www.consumerreports.org/buyin...
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
With such a positive reaction to last week's podcast #021 Punished for Performance, Sean takes some time this week to go into more detail about some of the other sides to this issue that he didn't get to last time.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
This week Sean talks about his experience and thoughts about an issue unique to the auto industry...Getting punished for good performance. Or, put another way, when you make too much money and your employer expects you to do the same after changing your pay plan so you make less money.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
This week Sean talks about the inevitable down turn our industry will face and how we can prepare ourselves against it.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Fresh off attending and presenting at the Digital Dealer Workshop in Chicago this week, Sean has recreated his breakout session for those that were unable to attend. In addition, Sean gives some recap and overview of the sessions he was able to see and his overall experience at this workshop.
Special thanks to all at Digital Dealer who helped us with everything and for the opportunity to attend and present from all of us at Car Biz Done Better.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
This week Sean talks about the lifeblood of every dealership....The Salespeople. From a variety of angles like hiring, training, retaining, green peas to veterans, Sean provides an overview of what is possibly the biggest hurdle in the industry....finding and keeping great people.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Join Sean this week while he discusses the seemingly endless emergence of industry buzzwords. Innovation, Disruption, AI, Culture, Digital Retailing, etc.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
This week Sean speaks directly to the salesman, and looks back at his rough transition from retail sales to B2B. Turns out being good at one doesn't mean being good at the other.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Join Sean this week as he talks about his experience and thoughts on the realities faced by both the dealers struggling to stay current with new programs and technologies, and the vendors tasked with standing out among the increasing vendor pool.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Join Sean this week for the brand new Interview edition of 5 Minutes with Sean. This week Sean sits down with COO Jeff Hinchcliff and CMO Tom Coleman from H&H Automotive in Omaha Nebraska.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
To get the New Year up and running this week Sean talks about the changing role of the OEM and their influence over your digital marketing.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
This week Sean talks about the realities of how pay plans can affect the world of the dealership. Having experienced the erratic ups and downs of this himself, Sean talks about some of the ways that this can be dealt with.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Are you mining your own database, or still taking fresh ups after a few years on the job? This week Sean talks about how important the old school efforts of the after sale are and how they can affect your sales month to month.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
This week Sean talks about the inevitable cancellation and how it affects both dealer and vendor. Though unavoidable, and sometime inevitable, it's something that should be done for the right reasons. For this episode, Sean talks about a recent cancellation of his own service and reflects on how it came to be.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
This week Sean highlights and gives thanks to the musicians that provided the intro music the Goran Ivanovic/Fareed Haque DUO. This weeks topic however is one of Sean's conceptual devices called the Digital Diet, and how he applies the idea to the digital marketing world. Listen to today's podcast to see if your digital diet is in balance.
This week Sean talks about a non-digital issue that weighs heavily on every dealership in the industry: Sales Staff Turnover. With the latest numbers citing that there are upwards of a 60% turnover rate in the industry, something has to change to take the auto industry into the future. Enjoy as Sean shares a few thoughts and insights this week from his history on the sales floor.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
This week Sean talks about the growing interest and trend of buying a car online. Although, as you'll hear, people have been buying cars "online" for years. What everyone is really talking about is the idea of moving to a completely touch-free experience like that of buying from Amazon or Zappos. As you can probably guess, Sean isn't concerned about that possibility.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
This week Sean reflects on 10+ years of working at every level of the BDC: How it's purpose has changed, hasn't changed and how it probably should change in it's role at the dealership. Is your BDC a true BDC?
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Today Sean looks at the enduring obsession with data in the automotive industry and seeks to ask a few clarifying questions about how data is used, can be used and should be used in this world of Big Data.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Fresh off attending and presenting at Driving Sales Executive Summit 2017, Sean has recreated his breakout session for those that were unable to attend. This podcast contains both Sean's original content as well as the slides used during the presentation.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Welcome to today's podcast with Sean. Fresh off of attending and presenting at DSES 2017 in Las Vegas, Sean talks about his experience, how the show met with his expectations and a few thoughts on the state of the industry.
With much appreciation, the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Welcome to the Car Biz podcast with Sean. Today's topic is about the current state of the vendor pitch as experienced by dealers. Sean goes over the regular issues faced by dealers on a daily basis as they are constantly pitched by vendors from every level of digital service.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Welcome to today's podcast with Sean. For this podcast the focus is all about the upcoming Driving Sales Executive Summit 2017 in Las Vegas Oct.22-24th. Car Biz Done Better will be in attendance for the entire event culminating with Sean at his own Breakout Session #6 on Tuesday, 24th at 9:50am. Today Sean will talk about some best practices for attending these large digital events as well as some things he's looking forward to.
With much appreciation, the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Welcome to today's podcast with Sean. The topic for discussion today is one that Sean constantly encounters in his travels....."I need to sell more cars, so I need more leads." Sean talks about the potential pitfalls in this approach and how in actuality you may not need more leads, but instead have plenty of leads and just aren't closing.
With much appreciation, the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO
Welcome everyone to the first official Car Biz Done Better podcast where our CEO Sean Welsh will spend his time talking about any and every topic that comes up in his work travels. Today's first episode will be more of an introduction to Sean, his history and what to expect in the future.
With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO