Auto Remarketing Podcast: Recent Episodes
Cherokee Media Group
Your weekly dose of auto industry news and conversation with top executives, specifically tailored for the used-car side of the business.
Matt Babcock, who heads up digital lending product strategy for Wolters Kluwer, returned for another visit on the Auto Remarketing Podcast. Wolter Kluwer recently released its latest quarterly Auto Finance Digital Transformation Index. Babcock recapped the sustained upward trajectory the industry continues to travel along with how else artificial intelligence can boost auto financing.
In this sponsored episode of the Auto Remarketing Podcast, Cox Automotive's Jeri Reichel joins us to speak to the evolving Buy Online experience. She shares more about how shopper expectations are changing and what dealers should understand and do as more consumers search for flexible purchase options. Jeri unpacks how solutions like Accelerate My Deal Elite reduce friction and support the online journey while keeping the dealership involved.
In light of electric vehicle maker VinFast launching a certified pre-owned program in the U.S., Auto Remarketing senior editor Joe Overby connects with leaders from the EV space to discuss why the segment is a natural fit for CPO and the impact to EV accessibility, remarketing and battery health. Joining the conversation are Elena Ciccotelli of the EVs for Everyone Podcast, Jimmy Douglas of Plug and Scott Case of Recurrent.
Next up on the Canada's Used Car Week Live Stage is Vincenzo Ciampi . who is senior vice president, of auto finance and dealer services for Canada at iA Financial Group. Ciampi talks with Cherokee Media Group's Joe Overby about the state of the Canadian auto finance industry and what metrics iA is watching, the role of artificial intelligence and other advanced technologies, affordability, fighting fraud and more.
Continuing the discussions from the Live Stage at Canada's Used Car Week, senior editor Joe Overby connects with Ted Berlovich, director of wholesale at online used-car retailer Clutch. Berlovich explained the company's wholesale process, how the company handles some of the ancillary tasks in remarketing, the biggest challenges and opportunities in the used-car market and more.
During Canada's Used Car Week, Auto Remarketing Canada senior editor Joe Overby caught up with Moiz Khan, co-founder of Driveline Technologies, to talk about the company, its growth and how it is addressing real challenges facing the automotive industry. Stay tuned for more from the CUCW Live Stage.
Next up on our series of Auto Remarketing Podcast episodes from Live Stage at Canada's Used Car Week is a conversation with United Car Dealers Association leaders Jim Hamilton, Christy Fines and John Tangreda. They talk with Cherokee Media Group senior editor Joe Overby about the biggest challenges facing dealers in Ontario and how UCDA is helping, the international trade/geopolitical landscape, vehicle fraud/theft , how dealers can get involved with UCDA and much more.
Kicking off our series of Auto Remarketing Podcast episodes from the Live Stage at Canada's Used Car Week is a conversation with Blair Earle, who is managing director at IAA Canada. Earle and Cherokee Media Group senior editor Joe Overby discuss changing Canadian driving habits, vehicle affordability, used-vehicle supply, used-car values and what dealers, remarketers and lenders should be watching in the second half of the year.
John Elias, sales specialist in auto finance business development with Allied Solutions, acknowledged lenders might be experiencing more than just “portfolio stress” since delinquencies, insurance costs, negative equity, and repossessions are all intensifying at the same time.Elias, who was recently recognized with the Outstanding Employee Award from the American Financial Services Association, gave a variety of recommendations to help lenders navigate these challenges and pinpoint where they might be most vulnerable.
Agora Data’s Steve Burke was one of the founders of the National Automotive Finance Association 30 years ago.Now in 2026, Steve Burke’s son, Matt, not only is a top executive at Agora Data, but he is also now president of the association.In this episode of the Auto Remarketing Podcast, Matt Burke remembered his father helping to found the organization and how he later became involved in NAF Association activities.
The latest appearance on the Auto Remarketing Podcast by Melinda Zabritski, Experian’s head of automotive financial insights and Automotive Intelligence Award recipient, focused on auto-loan terms, which oftentimes are at least 72 months nowadays.Zabritski also compared a data point from Experian’s latest report to the same reading recorded 10 years ago to find the one that might be most astonishing.
Forming the Transport Queens with Amber Gosney of SYCN Auto Logistics by Cherokee Media Group
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring.To get a better understanding of how autonomous technology has the potential to be highly disruptive in the used-car market, Draiver senior vice president of sales Peter Janczewski shared a conversation with Cherokee Media Group’s Joe Overby, discussing how autonomous delivery and repositioning can reduce logistics friction, enabling faster remarketing, broader buyer reach, and more dynamic pricing.
For this special sponsored episode of the Auto Remarketing Podcast, GWC Warranty senior vice president and managing director James Virgoe shared some of his personal experiences of buying a vehicle earlier this year to illustrate how the definition of “value” has changed in used-car retailing.And like he experienced, Virgoe also highlighted what potential buyers are paying closer attention to during the purchase process, especially around transparency and dealership credibility.
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring.As vehicle ownership costs now exceed $12,000 per year and repair and maintenance prices have risen roughly 30–40% since 2020, Kathleen Long, who is vice president of business operations and strategy with Yelp, said the first mechanical repair has become a defining behavioral inflection point for used-car owners. Long then explained to Cherokee Media Group’s Joe Overby how that juncture can impact dealerships and their service customers.
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring.David Prusinski, who is CEO of Vehicle Management Systems (VMS), was back in the spotlight to share his perspectives about the current state of fleet management, especially with fuel and maintenance costs soaring.
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring.During previous events hosted by Cherokee Media Group, TJ Cox of TransUnion mainly discussed auto finance and the economy. This time, the senior director of market development for auto delved into vast research recently completed by TransUnion, examining the used cars purchased in 2025 and the trends that surfaced with specific models.
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring.During a candid conversation with Cherokee Media Group’s Andrew Friedlander, Michael Kraut, who is vice president of data advertising solutions with Experian Automotive, explored how franchised and independent dealers can use cleaner, more connected data to make smarter acquisition decisions, accelerate reconditioning, improve inventory turn, and protect gross profit.
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring.This conversation features Cherokee Media Group’s Andrew Friedlander and TraXtion president and CEO Brad Kokesh. They explore how dealers can bridge the transparency gap without sacrificing profitability, the psychology of the modern seller and why “blind” estimates are becoming a requirement, not an option.
Most independent dealers are working harder than ever — and still watching inventory sit. The difference between the stores that are winning right now and the ones that are grinding isn't budget, market size, or luck. It's discipline. The top-performing independent dealers are turning inventory 54% faster and generating 4.5x as many leads as the average store. They're replacing their entire lot 8 to 10 times a year. That's not a story about technology. It's an operational one — and it's replicable.In this special sponsored episode of the Auto Remarketing Podcast, Hayley Hollen and Chris Vangellow of Dealer Car Search break down what fast-turn dealers actually do differently: how they think about stocking decisions, why they don't wait for perfect listings before going live, and how they use trust signals — reviews, pricing transparency, response consistency — to keep the buyer path moving. Timely, practical, and grounded in data from thousands of independent dealerships.
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring.One of the key questions buyers ask dealers about used electric vehicles is this one: what’s the health of the battery? David Giacobbe and the team at Voltest work to help dealers answer that question and more. In this one-on-one conversation with Cherokee Media Group’s Joe Overby, Giacobbe shared how providing assurance to consumers around battery health can help dealers drive their used EV sales.
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring.This conversation features Cherokee Media Group’s Andrew Friedlander and Zach Klempf of AutoAp. They broke down what is really happening in the recall landscape today and why recalls are becoming more frequent, more complex, and more costly across the used-car ecosystem.
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring.FlexPath DXP chief executive officer Tarry Shebesta draws on his decades of industry experience to recap why used-car leasing has yet to gain sustained momentum. Now with affordability concerns permeating the car business, Shebesta sees leasing as the path dealers can take to turn their used inventory frequently and solve the monthly payment concerns of their customers.
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring.AutoWeb / UsedCars.com president and COO Dan Ingle tackled a part of the dealership business that’s frustrating managers and their sales staffs. Why have leads deteriorated so significantly?Along with offering his explanation for the situation, Ingle explained what performance-based marketing is and how it could provide a solution .
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring.Agile Auto founder and CEO John Ellis acknowledged inventory management might be the most difficult part of dealership operation nowadays.So, Ellis cherry-picked some of his best recommendations to share
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring.AVILOO chief executive officer Brett Lippel focused on what might be the most important part of an electric vehicle. Lippel explained how battery test results are used to reduce days to turn, support stronger resale values, simplify the sales process, and more.Listen to Lippel recap how dealers can reach those goals with used EVs during a conversation available here.
We begin our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring.Bryan Pascual, founder of DealerCarLeads, answers one of the most important questions dealers are asking nowadays. What actually sells cars on social media?Listen to Pascual’s answer and more recommendations for dealers of all sizes during a conversation available here.
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive's unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect to trust and profitability—turning clicks into customers. You'll get steps you can apply to your business right away. The full research will be presented and available at next month's NIADA Convention.
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana.Having seen boom times, recessions, and more, Okeley shared his insight to help owners navigate soaring gas prices and other factors impacting potential car buyers during this episode of the Auto Remarketing Podcast.
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast.Blanc discussed the positives and negatives from the spring 2026 edition of the FICO Score Credit Insights report, how auto lenders are continuing to sharpen their underwriting and more.
Byron Oldham is president of the family-owned Honest Autos dealership and is president of the board at the Florida Independent Automobile Dealers Association. In this episode, Oldham talks with Cherokee Media Group senior editor Joe Overby about the upcoming Southeast Independent Automobile Dealers Conference and why it's different than a traditional auto industry event. Plus, they talk about building trust with retail consumers, how independent dealers are utilizing artificial intelligence and much more.
Kathi Kruse, the Automotive CFO-To-Go who brings her financial expertise — born through years of experience as a dealership chief financial officer — to dealers needing help in that area, is back on the Auto Remarketing Podcast. In this episode, she faces a “lightning round”, providing quick-hit takes on some of the many articles she’s posted on social media and her blog, addressing dealership accounting and financial topics including why every dealership needs a CFO, expense control, accounting schedules, what you can listening to customers and employees, the “joys” of internal controls, and why white-out is not a viable solution to a financial problem.
As Cherokee Media Group was getting ready to host the Used Car Industry Summit in Miami, Peter Smith of the Lion Partnership spent some time with Nick Zulovich for this episode of the Auto Remarketing Podcast.Smith recapped some of his conversations with dealers in the U.S. and Canada, reviewing what's working and what's not in the used-car business nowadays.
John Elias and Peter Krall of Allied Solutions returned for another special sponsored episode of the Auto Remarketing Podcast. Elias and Krall recapped some of the most notable developments in auto finance from the first quarter of 2026.The Allied Solutions executives also discussed early signals of loan health and how lenders can ensure refunds, insurance lapses, or repossession indicators don’t slip through the cracks.
James Virgoe, senior vice president and managing director of GWC Warranty, appeared on another special sponsored episode of the Auto Remarketing Podcast at a time when domestic and foreign turbulences have added even more complexities to the car business.Virgoe sifts through the noise to help dealers maintain a stable path toward inventory management while building value and trust with potential buyers.
On this episode of the Auto Remarketing Podcast, Bill Zadeits has a conversation with Vanessa Rocha, VP, All-American Bonds and Insurance and a Board member with the Florida Independent Auto Dealers Association. Vanessa speaks to some of the big issues facing dealers in today's used car market and also offers a special invitation (in English and Spanish) for them to join her at the Used Car Summit, April 13-15 in Miami.Enjoy this great episode with Vanessa Rocha.
Our conversations with the 2026 Automotive Intelligence Award winners wrap up with Satyan Merchant, who is senior vice president, automotive and mortgage business leader at TransUnion.Merchant recollected how his interest in data started when studying statistics on the back of baseball cards as a youngster and how it translated into a career of explaining complex trends backed by concrete information.
outlook, mentorship from Red McCombs and Chase Fraser, plus much more. Rimas and his fellow Industry Elite honorees will be recognized in the May edition of Auto Remarketing and at the Used Car Industry Summit, which runs April 13-15 at the InterContinental Miami.
Next up in our inaugural Industry Elite: The C-Suite honoree series is a conversation with Mike Thomas, who is chief executive officer of Resolvion.Thomas shares memories with Cherokee Media Group senior editor Nick Zulovich about working in construction and managing building projects and how that foundation set him on a successful path to working in auto-finance technology as well as a stint orchestrating mergers and acquisitions.
Next up on in our inaugural Industry Elite: The C-Suite honoree series is a conversation with Jennifer Turnage, who is chief executive officer of Primeritus Financial Services.Turnage talks with Cherokee Media Group senior editor Nick Zulovich about the importance of having accurate financial statements to running any business. She also reflects on her passion to help other women in leadership positions.
Next up on in our inaugural Industry Elite: The C-Suite honoree series is a conversation with Kelly Wyatt, who is chief digital officer with GM Financial.Wyatt shares a conversation with Cherokee Media Group senior editor Nick Zulovich about being with the company for 25 years and the colleagues and mentors who have impacted her during that span. Wyatt also touches on the complexities of auto-finance technology.
Next up on in our inaugural Industry Elite: The C-Suite honoree series is a conversation with Sean Morgan, who is executive vice president of finance and operations at Westlake Financial. Morgan talks with Cherokee Media Group senior editor Joe Overby about his career and the folks who have impacted that journey, the challenges and opportunities in auto finance, and his aspirations.The Industry Elite honorees will be recognized in the May edition of Auto Remarketing and at the Used Car Industry Summit, which runs April 13-15 at the InterContinental Miami.
Our conversations with the 2026 Automotive Intelligence Award winners continue with Tom Kontos, who now is analytics advisor for Auto Auction Holdings.Convinced to come out of retirement and get back in the business last fall with the growing wholesale operation, Kontos reflected on how he transformed his education and early professional positions in minerals and natural resources into a career in automotive that has now stretched to more than three decades. Kontos also touched on the colleagues and clients who have impacted him as he became one of the industry’s top experts, connecting together automotive wholesale, retail, finance and the general economy into the Kontos Kommentary and other projects.
C Cars in Pinellas Park, Fla.Clark is a third-generation dealer and helps run the family business with his dad and sister. He talked with Cherokee Media Group senior editor Joe Overby about road trips to the auto auctions, finding camaraderie through dealer associations (like FIADA) and 20 Groups and what he's learned about project management from being a dealer.Clark and his fellow Industry Elite honorees will be recognized in the May edition of Auto Remarketing and at the Used Car Industry Summit, which runs April 13-15 at the InterContinental Miami.
Next up on our series with the inaugural Industry Elite: The C-Suite honorees is America's Group CEO Chuck Tapp. In this episode, we revisit Tapp's fireside chat with Cherokee Media Group president Bill Zadeits at Used Car Week 2025. They talk about Tapp’s career in the wholesale market and what might be ahead for America's Group.Tapp and his fellow Industry Elite honorees will be recognized in the May edition of Auto Remarketing and at the Used Car Industry Summit, which runs April 13-15 at the InterContinental Miami
in automotive and much more.Huang and her fellow Industry Elite honorees will be recognized in the May edition of Auto Remarketing and at the Used Car Industry Summit, which runs April 13-15 at the InterContinental Miami.
Jessica Gonzalez, vice president of customer success and general manager of automotive at InformedIQ, appeared again on the Auto Remarketing Podcast to describe growing “AI and fraud fatigue” and other topics connected with auto finance.
Tim Yalich, who now is vice president of business development for Carleton, returned for an appearance on the Auto Remarketing Podcast.Yalich explained how much more crucial accurate payment information is to today’s car shoppers in an environment with some consumers struggling with affordability, among other topics associated with auto finance.
Cuyler Owens is CEO of Widewail, a reputation and customer experience platform for the auto industry Cuyler joined Widewail as CEO in December, following nearly three years as chief revenue officer of TrustRadius, and time with Dell, Vmware and Dealerware. Owens talks with Auto Remarketing senior editor Joe Overby about how Widewail is using artificial intelligence to help analyze Google reviews of car dealerships and make recommendations for dealers, the issues and topics that often surface in reviews, what's on the horizon for Widewail and more.
Our conversations with the 2026 Automotive Intelligence Award winners continue with Patrick Manzi, who is the chief economist at the National Automobile Dealers Association.Manzi , who got his first subscription to Car and Driver in his early teens, talks with Auto Remarketing senior editor Joe Overby about how his affinity for cars and his economic studies intersected, learning the business side of automotive, how he gathers data, working with dealers and much more. But Manzi has expertise beyond automotive. The longtime drummer has provided the backbeat for rock, hip-hop, dance and Americana bands. Listen to this episode to hear what moves him.
Our conversations with the 2026 Automotive Intelligence Award winners begin with Jessica Caldwell, who is head of insights at Edmunds.Caldwell talks with Auto Remarketing senior editor Joe Overby about her journey going from working at automakers on the product planning side of the business to her nearly 20 years as an analyst with Edmunds, how she and her team gather data and tell the human story from that data, reacting in real-time to macro events that can impact automotive and much more. Plus, Caldwell shares her love of pickleball, Formula 1 racing and travel.
Ashley Cavazos, who is president of the Women of Color Automotive Network and a consultant, instructor and 20 group moderator at NCM Associates, joins the show, along with Colby Sturdivant, new-car manager at Freedom Honda Sumter in South Carolina. WOCAN partnered with NCM to present a first-of-its kind scholarship to Sturdivant, who was awarded a full ride to NCM’s GM Executive Program. Cavazos and Sturdivant talk with Auto Remarketing senior editor Joe Overby about the scholarship program and their career journeys and aspirations in retail automotive. Sturdivant shares her familial connection and inspiration in auto, along with what she's most looking forward to about the Executive Program's curriculum. Cavazos also shares her experience leading WOCAN since assuming the role of president in July.
Matt Babcock, who oversees digital lending product strategy for Wolters Kluwer, reviewed the Q4 Auto Finance Digital Transformation Index as well as discussed what could happen digitally this year.
Luke Godwin has his finger on the pulse of the independent used-car dealer. For starters, he’s a dealer himself as owner of Godwin Motors in Columbia, S.C. He’s also a consultant working with independent dealers and a frequent speaker at industry conferences and 20 groups, not to mention co-host of the popular Independent Dealer Podcast.During a freewheeling conversation with Cherokee Media Group’s Andrew Friedlander on the Auto Remarketing Podcast, Godwin offers his thoughts about what’s keeping independent dealers up at night, what they can do better, opportunities in the used EV market, why it makes sense for franchise dealers to add buy-here pay-here to their toolkit, and more.
Experian senior director for automotive Jim Maguire made another appearance on the Auto Remarketing Podcast to recap findings from the company’s latest dealer survey that examined the impact of fraud at dealerships.Maguire then touched on the balance dealers and lenders have to create to still have a smooth path to vehicle acquisition for consumers while looking to keep fraud losses to a minimum.
Smarter Trade-Ins.”Valuable study findings and dealership recommendations now are available through this episode of the Auto Remarketing Podcast.
Kevin Roberts, who is director of economic and market intelligence at CarGurus, is back on the show to talk about the hot start to 2026 for the retail used-car market. Roberts and Cherokee Media Group senior editor Joe Overby discuss why last month was the strongest January for used-car demand in five years, the flow of vehicle supply, certified pre-owned and much more.
One of the foundational parts of Used Car Week each year is the lively conversation among the Women in Remarketing honorees.Moderated again by Brenda Rios of award program sponsor, Ally, hear the valuable perspectives and wisdom from some of the 2025 selections through this episode of the Auto Remarketing Podcast.
Used Car Week 2025 extended the ongoing conversation about how the wholesale and retail portions of the used-car market aren’t quite as distinct as they used to be.Cherokee Media Group’s Bill Zadeits hosted a fireside chat about the subject with Grace Huang and Lori Wittman of Cox Automotive that’s now available through this episode of the Auto Remarketing Podcast.
Edmunds editor-in-chief Alistair Weaver joins the Auto Remarketing Podcast from the NADA Show 2026 expo hall, where he talks with Cherokee Media Group senior editor Joe Overby about the Edmunds Top Rated finalists at the convention, how dealers can use the awards to help in their conversations with customers, the importance of such ratings in a digitized automotive marketplace and much more.
This episode of the Auto Remarketing Podcast takes listeners back to the 2025 Used Car Week Hall of Fame induction ceremony.Hear Jerry Kroshus, Becky Igo and Kathy Ruble share their reaction to being the next three executives who were honored, having played an important role in the development, growth and success of Used Car Week over time.
This special sponsored episode of the Auto Remarketing Podcast features RPM North America president John Perkovich and senior vice president of sales Sean Baltazar.Perkovich and Baltazar reiterated the value proposition that RPM North America offers its clients who need vehicles transported and how recent acquisitions are sharpening those services and strategies.
Episodes of the Auto Remarketing Podcast originating from Used Car Week 2025 continue with this panel discussion of Women in Auto Finance honorees, presented by Primeritus Financial Services.The honorees discussed their career trajectories, the current state of the industry and more.
Agentic AI is among the slew of topics being bandied about this week at NADA Show 2026 in Las Vegas.The subject also was discussed during Used Car Week 2025 in the same city. Used Car Week Hall of Famer Marguerite Watanabe led a panel discussion about how agentic AI is already impacting collections and recoveries. The conversation now is available via this episode of the Auto Remarketing Podcast.
A limited number of qualified maintenance technicians. A robust mix of gasoline-, diesel- and electric-fueled vehicles. There’s no shortage of challenges for fleet managers nowadays.To help wade through the environment with valuable perspectives, David Prusinski, who is CEO of Vehicle Management Systems (VMS), appeared on the Live Stage presented by SYCN Auto Logistics during Used Car Week 2025. Prusinski’s conversation with Cherokee Media Group’s Nick Zulovich is now available through this episode of the Auto Remarketing Podcast.
In another of the Used Car Week 2025 panel discussions focused on repossessions and recoveries, AutoSquared.ai co-founder Bahador Rahimi led a conversation that included lenders, forwarders and agents.The group exchanged ideas about how industry firms can smooth the bottlenecks that keep repossessed vehicles from working through systems faster.
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue of Auto Remarketing and on the Auto Remarketing website.In this episode of the Auto Remarketing Podcast, Rodriguez and Reputation head of automotive John Gottschalk join Cherokee Media Group associate editor Andrew Friedlander to offer more insight into the Napleton program, discussing what it does, how it works and why it’s important.
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics.Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The truth behind EVs,” that’s now available via this episode of the Auto Remarketing Podcast.
America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas.The conversation about Tapp’s career in the wholesale market and what might be ahead for the company he now leads is available through this episode of the Auto Remarketing Podcast.
Cortney Osborne, who serves as chief operating officer of MVTRAC and chief revenue officer of DRN, and John Sibbitt, who is vice president of Recovery Database Network, hosted a conversation during Used Car Week 2025 about the potential for 3 million vehicles being repossessed annually and how the recovery industry is going to handle that volume.Their perspectives and prognostications are now available through this episode of the Auto Remarketing Podcast.
When Aaron Freedman launched his logistics brokerage, he and his partner named it for the core values at the center of the business: adaptability, communication and integrity. Ten years later, ACI Transport has grown from “two guys in a basement” to a nationwide operator with Freedman as the CEO. During Used Car Week 2025, he joined Cherokee Media Group associate editor Andrew Friedlander on the SYCN Auto Logistics Live Stage in a wide-ranging conversation on the state of the auto logistics industry, including pricing, the importance of transparency and the industry’s hottest topic — fraud and how to fight it.
The car business is both challenging and rewarding. To help anyone trying to move metal nowadays, listen to the valuable insights from some of the Women in Retail honorees, presented by CarGurus, during this panel discussion at Used Car Week 2025 in Las Vegas.
There’s a growing possibility the vehicle serving as the collateral for the contract you just booked might have to be repossessed and remarketed before the consumer fully pays the balance.At Used Car Week 2025, Anne Holtzman of Allied Solutions led a panel presentation with five other industry experts who gave modern solutions — including asset management services, skip-tracing, repossession optimization, and insurance integration — to help lenders of all sizes.
In another session during Used Car Week 2025 that filled a room to near capacity, the Repo Roundtable is now available through this episode of the Auto Remarketing Podcast.Led by Lauren Kimbrell of Advanced Collateral Recovery, five other repossession agents shared perspectives about how the industry is going to handle the demands of as many as 3 million vehicles being repossessed annually.
A and more were four experts — Gabe Robleto of Kerrigan Advisors, Brian Gordon of the Dave Cantin Group, Jesse Stopnitzky of Performance Brokerage Services and Alex Watterson of the Presidio Group — during the conference conversation now available through this episode of the Auto Remarketing Podcast.
Used Car Week 2025 featured a panel focused on the state of auto finance. Led by Jennifer Martin of the NAF Association, Christopher Mitcham of Santander Consumer USA, Mary Leigh Phillips of Bridgecrest Acceptance and Amy Brooks of Chase Auto shared dialogue about affordability and other elements influencing how lenders can navigate the current landscape.The discussion is now available through this episode of the Auto Remarketing Podcast.
More dealers are seeking inventory by buying directly from consumers. But some managers are still struggling with how to best execute a plan.To help dealers of all sizes in various markets, AutoAcquire AI CEO Anthony Monteiro appeared on the Live Stage presented by SYCN Auto Logistics during Used Car Week 2025. Monteiro's conference conversation with Cherokee Media Group’s Nick Zulovich about this part of inventory acquisition is now available through this episode of the Auto Remarketing Podcast.
Work Truck Solutions founder Kathryn Schifferle appeared on the Live Stage presented by SYCN Auto Logistics during Used Car Week 2025.Schifferle discussed key trends driving demand for used work trucks and vans with Cherokee Media Group’s Joe Overby. The conversation is now available through this episode of the Auto Remarketing Podcast.
Cherokee Media Group’s Bill Zadeits hosted a fireside chat with Fan Jin, global leader of Amazon Autos, during Used Car Week 2025. Their wide-ranging conversation about the past, present and future of the online platform and its involvement with automakers and dealers is now available through this episode of the Auto Remarketing Podcast.
It’s a question any business must answer, but it’s especially important in auto finance. How do you balance growth and risk?A trio of industry executives — Mike Goins of TD Bank, Jeff Marsh of Millennium Capital and Recovery and Kenn Wardle of Arra Finance — answered that question and more during an engaging conversation at Used Car Week 2025 that’s now available through this episode of the Auto Remarketing Podcast.
Purr founder and CEO Chris Schellenberger opened Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Schellenberger, whose unique business model offers a retail consignment platform for repossessed vehicles, discussed what the repo industry could be like this year in both the United States and Canada. His conference conversation with Cherokee Media Group’s Nick Zulovich is now available through this episode of the Auto Remarketing Podcast.
Robert Guerrero spent nearly 14 years as an executive with Insurance Auto Auctions, so he understands the complexities of damaged vehicles, distraught owners, auto insurers and repair shops.Now as the president and co-founder of ClaimBuyout, Guerrero explained how damaged vehicles with plenty of viable life remaining can be another plentiful source of dealership inventory. Guerrero appeared on the Live Stage presented by SYCN Auto Logistics during Used Car Week 2025. His conference conversation with Cherokee Media Group’s Nick Zulovich is now available through this episode of the Auto Remarketing Podcast.
Imagine being a dealer and the vehicle you expected to be transported to your store isn’t on the hauler behind your showroom. And no one knows where the vehicle is.To help avoid the unfortunate situation, Autosled vice president of dealer sales Sam Goldenberg offered a variety of suggestions for used-car managers. Goldenberg appeared on the Live Stage presented by SYCN Auto Logistics during Used Car Week 2025 for a conversation with Cherokee Media Group’s Nick Zulovich that’s now available through this episode of the Auto Remarketing Podcast.
As payment technologies evolve, so do the risks. Dealers are increasingly targeted by sophisticated fraud schemes, and compliance requirements are tightening.Dealer Pay CEO Julie Douglas recapped the current environment on the Live Stage presented by SYCN Auto Logistics during Used Car Week 2025. Douglas’ conference conversation with Cherokee Media Group’s Nick Zulovich is now available through this episode of the Auto Remarketing Podcast.
Two leaders from the Global Remarketing Opportunities for Women — Jane Morgan and Sheila Tedesco — appeared on the Live Stage presented by SYCN Auto Logistics during Used Car Week 2025. Morgan and Tedesco joined Cherokee Media Group’s Joe Overby for a discussion about mentorship, making your voice heard, leadership strategy, the lessons different generations can learn from one another, and much more.The conversation is now available through this episode of the Auto Remarketing Podcast.
Jeremy Louisos recapped three real-world examples of how fraud recently surfaced in the transportation space. The senior vice president of Preowned Auto Logistics also shared suggestions with Cherokee Media Group’s Joe Overby on how firms can avoid similar situations.The conversation took place on the Live Stage presented by SYCN Auto Logistics during Used Car Week 2025 and is now available through this episode of the Auto Remarketing Podcast.
A year ago, Cars Commerce, best known for its Cars.com retail platform, took a big step into the wholesale sector by acquiring dealer-to-dealer digital auction Dealer Club, a deal CEO Alex Vetter said “closes the loop” between the retail and wholesale worlds through its technology.In this episode of the Auto Remarketing Podcast, Cars Commerce’s Grant Goering joined Cherokee Media Group associate editor Andrew Friedlander on the SYCN Auto Logistics Live Stage during Used Car Week 2025 in Las Vegas to explain what that convergence of wholesale and retail means for car dealers and how the landscape is evolving.
Artificial intelligence helps individuals and businesses in many ways nowadays. Can AI help to sharpen the repossession process, too? Geoff Weathersby thinks so.The chief operating officer of SVR Tracking explained how on the Live Stage presented by SYCN Auto Logistics during Used Car Week 2025. Weathersby’s conference conversation with Cherokee Media Group’s Nick Zulovich is now available through this episode of the Auto Remarketing Podcast.
Some folks might consider title work the most boring part of automotive. Well, on the Live Stage presented by SYCN Auto Logistics at Used Car Week 2025, Vitu vice president of national sales Dave Spencer explained how exciting — and important — title work can be, especially as the critical car document continues to enter the digital world. Spencer’s conference conversation with Cherokee Media Group’s Nick Zulovich is now available through this episode of the Auto Remarketing Podcast.
Drawing standing-room-only attendance in the second-largest setting at Used Car Week 2025, Ryan Miller led a six-executive panel session that focused on one of the most complex challenges in all of repossessions and recoveries.Now available through this episode of the Auto Remarketing Podcast, a lively discussion about keys for repossessed vehicles included:—Matthew Yoo of Paramount Recovery Service—John Messiah of Bridgecrest—Dave Johns of Done Rite Recovery—Ryan Medina of MVTRAC | SCM—Pamela Bishop of RunBuggy—Wayne Ray of Romans Adjusters
Used Car Week 2025 again brought together experts who can explain which parts of the economy impact automotive most.This year’s event included views from Laura Wehunt of Black Book, Tim Gill of the American Financial Services Association, T.J. Cox of TransUnion and Kevin Roberts of CarGurus that are now available through this episode of the Auto Remarketing Podcast.
Affordability challenges are reshaping the automotive landscape—vehicle prices and payments are at all-time highs and negative equity is on the rise. In this episode, Micah Tindor offers a data-driven conversation with real-world strategies around acquisition tactics and long-term profitability to turn today's challenges into tomorrow's advantage.
In this sponsored episode of the Auto Remarketing Podcast, host Bruce Johnson from CDK sits down with Tyler Jones, President of EV Auto, and Joe Brown, CMO at Frank Leta, to explore proven strategies for attracting and retaining top talent in the dealership industry. Drawing on insights from CDK’s Dealership Workplace Study, the conversation dives into practical tactics to reduce turnover, foster workplace culture, and ensure that “people taking care of people” remains at the heart of dealership success.
As much as auto-finance underwriting has become sophisticated, a potential starting point to determine if the applicant will be offered an installment contract is the credit score.Shams Blanc, who is vice president of auto scores at FICO, described the ongoing evolution of credit scores during this episode of the Auto Remarketing Podcast.Blanc also revisited a project conducted earlier this year with Cox Automotive that examined the dynamics of changing scores amid student loans and delinquency, as well as how much more cognizant consumers are about their credit status.
Next up on our podcast series with 2025 Used Car Week Hall of Fame inductees is a conversation with Jerry Kroshus, who is CEO of Location Services. Cherokee Media Group president Bill Zadeits talks with Kroshus about his career journey in the auto finance, collections/recoveries and remarketing industries. Plus, they chat about Kroshus' time playing football at North Dakota State, where he and his Bison teammates won three national championships, and much more.
Next up on our podcast series with 2025 Used Car Week Hall of Fame inductees, we catch up with Kathy Ruble, who is executive director of marketing, dealer financial services and communications at Ally. Ruble has been the longtime moderator of the Women in Remarketing panel at Used Car Week, and in her conversation with Auto Remarketing senior editor Joe Overby, she talks about her preparation for that panel, how to get the most out of attending conferences and the keys to her success in the auto industry.
In this sponsored episode of the Auto Remarketing Podcast, host Bill Zadeits joins with Elizabeth Stegall of Autotrader, Kelley Blue Book and ICO, and Bethany Johnson from vAuto to preview their Used Car Week workshop. Listen now and you'll get an early preview of their workshop: A 5-Point Plan to Optimize Used Vehicle Profitability.
Becky Igo remembers the first few business trips she made going to industry conferences at a time when things like pay phones and fax machines were critical business-development tools.Now more than four decades later, the regional vice president for Allied Solutions remains a friendly and knowledgeable executive at industry events, including Used Car Week. One of this year’s inductees to the Used Car Week Hall of Fame, Igo reflects on her successful career and proven strategies to make the most of in-person industry events.
This sponsored episode of the Auto Remarketing Podcast features two experts from Central Dispatch who offer valuable guidance for choosing a transportation partner.Shanna Wise, who oversees business strategy execution, and Blake Bentley, who leads enterprise client account success, take listeners through the importance of licensing and insurance, handling delays because of weather and other circumstances, and protecting vehicles during transportation.
While the year-over-year figure reflects broader market volatility, Matthew Babcock, who oversees digital lending product strategy for Wolters Kluwer, explained the strong quarter-over-quarter increase of the Q3 Wolters Kluwer Auto Finance Digital Transformation Index signals market re-engagement. Babcock elaborated about these points and more during an episode of the Auto Remarketing Podcast.
We throw the keys to the valet on this episode. Clint Curtis is the co-founder and CEO of Zapmoto, which provides valet pickup and delivery of vehicles for servicing at car dealerships. He joins the Auto Remarketing Podcast for a conversation about the growth of mobile/remote service offerings in auto retail, the origin story of Zapmoto and how its delivery process works, inspiration from service providers like DoorDash and Carvana, plus much more.
Managing delinquencies and repossessions might be as complicated as anything auto lenders do nowadays.To help finance companies of all sizes handle those complexities, this special sponsored episode of the Auto Remarketing Podcast features Anne Holtzman, who is senior vice president of client experience and risk management services at Allied Solutions.In addition to providing an update on the current landscape, Holtzman offers suggestions on how lenders can get better results more quickly when recovering and remarketing collateral and offers additional guidance on the repossession process and optimizing returns.
Lauren joined PureCars in 2015 as a sales associate, later serving as regional manager, national director and senior vice president before moving up to chief operating officer in January 2023.She was promoted to the new role of president in February 2024.And last month, Donalson became the company’s CEO.She joins the Auto Remarketing Podcast to talk about her journey with PureCars, her goals for the company and advice she has for early-career executives looking to take a similar career path.
CarMax chief marketing officer Sarah Lane joins the Auto Remarketing Podcast to talk about the company's new “Wanna Drive?” branding, its omni-channel buying and selling experience, putting the customer in control and how CarMax sets itself apart in an era of new car-buying models, technology and changing means of vehicle ownership and usage.Plus, Lane discusses CarMax's first foray into women's professional sports with its WNBA partnership, how automotive advertising has changed in the last 20 years and how CarMax went from "challenger" to "leader" in the used-car market.
Many dealers likely cheered when the CARS Rule from the Federal Trade Commission was vacated by a federal court at the beginning of the year. But long-time Arizona independent dealer Ace Christian believed it wouldn’t be long before similar regulations arrived on the state level.And it’s happened already in California. Christian, who is also CEO of Secure Close, a technology company formed back in 2014 to solve the problem of human error at the time of vehicle delivery, discussed what’s been happening for this episode of the Auto Remarketing Podcast.
David Prusinski is now the co-CEO of Vehicle Management Systems (VMS), which previously operated as EVAI. Prusinski shared about how the company arrived at its new brand and what might be ahead for the provider of data analytics and artificial intelligence-driven fleet management technology.
Andy Mayers sees opportunity in subprime and other parts of auto finance.The associate vice president of business operations for retail solutions with Cox Automotive explained his reasons during this episode of the Auto Remarketing Podcast.Mayers also mentioned another part of the business where dealers and lenders are working even closer together nowadays.
Laurie Harbour is a partner at Wipfli, a top 25 accounting and advisory firm, and works with automakers and suppliers on how to adjust to changing winds of automotive. Harbour joins the Auto Remarketing Podcast to discuss how automakers are rethinking their electric and hybrid vehicle strategies, impact of tariff and trade on the auto industry and much more.
Chip Perry, founding president and CEO of Autotrader and former CEO of TrueCar, has a new role: chairman of sellmyride, a startup seeking to help dealers source inventory from private sellers. Perry and sellmyride founder and president Dom Pope join the show to talk about the origin story of the company, how they connected, vehicle acquisition and much more.
In the grand finale of our podcast episodes from Canada's Used Car Week in June, conference chair and Cherokee Media Group president Bill Zadeits is joined by Brad Hart and Peter Snoyer on a panel celebrating the 20th anniversary of the conference and reflecting on the past two decades in the Canadian used-car industry. They delve into the biggest market movers and changes that have shaped the last 20 years of the Canadian market and explore what's coming next.
In this sponsored episode of the Auto Remarketing Podcast, Merritt Critcher, Director of Product Management with CDK speaks with Bill Zadeits about the newest trends and potential for AI and big data to meet and exceed the inventory management needs of dealers. Highlighting speed and consistency, Merrit outlines the tremendous opportunity these technologies can have for dealers.
Melinda Zabritski, Experian’s head of automotive financial insights, said consumers are looking for ways to secure more favorable vehicle financing terms, especially with interest rates leveling out and perhaps a cut coming next week from the Federal Reserve.The base for Zabritski’s assertion came via Experian’s State of the Automotive Finance Market Report: Q2 2025, which highlighted the volume of auto refinancing increased nearly 70% from a year ago.Zabritski expanded the trends happening inside of auto refinancing during another appearance on the Auto Remarketing Podcast.
In this panel discussion from Canada's Used Car Week in June, Cherokee Media Group president Bill Zadeits talks with leaders from auto finance institutions about the most important metrics, trends and macroeconomic factors in the Canadian used-car landscape. They discuss topics like vehicle affordability, tariff impacts, leasing data, fintech and more.
Continuing our series of Auto Remarketing Podcast episodes from Canada's Used Car Week in June, Jameel Ghata of PAVE leads a discussion featuring leaders from across Canada’s automotive ecosystem — Jack Sulymka (PAVE), Mark Would (BMW Group Canada), Bryan McIntyre (EBlock Canada), and Lisa Prestidge (Element Fleet Management) — exploring why transparency, accuracy, and consistency in inspections are critical for building trust and maximizing value for both buyers and sellers.
Next up on our series of Auto Remarketing Podcast episodes from Canada's Used Car Week in June is a panel discussion with honorees from the Women & Automotive Profiles in Leadership program, titled "Calm Counsel Amid Stormy Times."
Next up on our series of podcasts from Canada's Used Car Week Live Stage in June, Autocorp.ai founder and CEO Andrew Lemoine leads a panel discussion that seeks to answer this question: "Credit is tight. Negative equity is the new normal. Now what?"
James Virgoe, who is senior vice president and managing partner of GWC Warranty at APCO Holdings, made another appearance for a sponsored episode of the Auto Remarketing Podcast.This time, Virgoe went through a series of recommendations to help dealers evaluate F&I product vendors and spot the difference between a good vendor and a great one.
Mandy Deveau is marketing manager at DriveHRIS, where she leads dealer communication and engagement. In June, she joined Canada's Used Car Week Live Stage, presented by SYCN Auto Logistics, to talk about “How Women in Automotive Can Lead with Confidence.”
Vivian Liu is the CEO of Making Auto Easy, a platform designed to help dealers turn the manual meet-and-greet into a more efficient digital experience. In June, she joined the Canada's Used Car Week Live Stage, presented by SYCN Auto Logistics, to talk about “Training the iPad Generation to Sell Cars.”
Experian North America chief innovation officer Kathleen Peters made her first appearance on the Auto Remarketing Podcast.Peters recapped highlights of Experian’s 2025 U.S. Identity and Fraud Report and why service providers remain focused on curbing fraud that continues to get more complex.
Two leading executives at Allied Solutions identified the most-concerning signs about the current state of auto financing.Mark Bugalski, who is Executive Vice President and Chief Growth Officer, and Doug Falvey, who is Executive Vice President, Risk Management Operations, then offered valuable insight and strategy recommendations so lenders can find the right balance of risk management and growth.
In this episode of the Auto Remarketing Podcast, Bill Zadeits welcomes Elizabeth Stegall, Senior Director of Client Retention with Autotrader, Kelley Blue Book and ICO and Cody Gentry, AVP of Dealer Success with Autotrader and Kelley Blue Book. The executives breakdown high level and high interest findings for dealers from the latest Cox Automotive Whitepaper - Measuring Your Marketing That's Working.
Next up on our series from the Canada's Used Car Week Live Stage, presented by SYCN Auto Logistics, is a conversation with Erin Richmond, CEO of sMedia, and Rhys Albrecht, head of customer success at sMedia. They talk with Cherokee Media Group senior editor Joe Overby about solving pain points in the automotive digital marketing space, why cutting marketing spend is not always the wisest move for dealers, managing ad spend effectively, reaching car shoppers and much more.
Satyan Merchant, who is senior vice president and auto and mortgage business leader at TransUnion, made another appearance on the Auto Remarketing Podcast. This time, the focus of the conversation is opportunities for auto refinancing.TransUnion indicated approximately 18 million are considered “in-the-money” for refinancing.
Jenny Rappaport has some things to say, and if you’re a car dealer, it would be wise to listen.The CEO of F&I and training provider EFG Companies has returned to the Auto Remarketing podcast, and in a wide-ranging conversation with Auto Remarketing associate editor Andrew Friedlander she discusses affordability issues, the importance of the back end on dealership profits, ways dealers can best use artificial intelligence to drive value and ROI, how dealers can avoid taking unnecessary risks in these unpredictable times, and a lot more.
Next up on our series of episodes from Canada's Used Car Week Live Stage, presented by SYCN Auto Logistics, are Crissy Burton, sales manager at Bob Rohrman Indy Hyundai, and Tianna Mick, chief marketing officer at Dealer Synergy. Burton and Mick talked with Cherokee Media Group senior editor Joe Overby about “The Blueprint for High-Volume Sales: How to Build a Loyal Customer Pipeline,” building a personal brand and following, authenticity and much more.
The dealership space is a bit of an untapped resource in commercial real estate. But property and real estate matters are crucial areas for dealers to watch. That's where Ned Hennessey and the team at Surmount come into play. Surmount is a full-service commercial real estate platform and said it's the only one focused exclusively on auto dealers. Hennessey and his team run the real estate capital markets and advisory programs for several of the top franchised & independent dealers across the country. He joins the Auto Remarketing Podcast to discuss what dealers should be mindful of in property leases, the potential benefits and considerations for sale-leasebacks and what macro trends auto retail should be watching.
Next up on our Live Stage from Canada's Used Car Week is a conversation with Coralee Zueff, author of "Five Star Service Advisor," about empowering women in automotive and engaging the next generation of auto industry professionals. Zueff talks about her journey in automotive after getting into the industry by accident, engaging students about the opportunities in the business, the changing nature of automotive, her writing process and much more.
Edmunds senior vice president of marketing Alison Anziska returns to the show for a discussion about the company's latest ad campaign featuring Tommy Edman of the Los Angeles Dodgers. In the spot, the aptly named Edman shows Angelenos how they can get valuations on their cars through Edmunds' upgraded vehicle appraisal tool. Anziska shares what Edmunds hopes dealers and consumers can come to understand about the vehicle appraisal process, how the Edmunds appraisal tool works and why LA is a hidden gem of car culture and the auto industry.
Remember when there was uncertainty and anxiety about how tariffs would affect exporting vehicles from Canada to the U.S.?Well, now the tariff era is here, and Tane Jillings says you can relax. On this episode of the Auto Remarketing podcast, recorded from the SYCN Auto Logistics Live Stage during Canada’s Used Car Week 2025 in Toronto, the co-founder and president of cross-border vehicle export and remarketing platform Signal Technologies discusses the export landscape for Canadian dealers, the importance of exports for those dealers, and why they should “lean in” to exporting.
In this session from the Canada's Used Car Week Live Stage, sponsored by SYCN Auto Logistics, Pam founder Abdullah Baig, Zen AI CEO Olivier Vincent and BlinkAI Automotive CEO Dave Perry join Auto Remarketing senior editor Joe Overby for a conversation about the role of artificial intelligence in the auto industry, busting myths around AI, how the use cases of AI could expand, plus much more.
In no particular order, Jeremiah Wheeler is an auto industry executive. He's a Used Car Week Hall of Famer. He holds an MBA from SMU. He's a husband. A dad. And this week, he became a published author. Wheeler, who is president at DRN, MVTRAC and SCM, talked with Auto Remarketing senior editor Joe Overby about his debut book, "The Unlikely Executive: From Dope and Despair to Leadership and Legacy." Wheeler shares his business-school inspiration for the book and discusses his journey through addiction, recovery, sobriety and redemption, weaving in business and personal life lessons along the way. He delves into finding one's identity, the writing and publishing process, plus much more.
In another episode of the Auto Remarketing Podcast originating from Canada’s Used Car Week 2025 in Toronto, Cherokee Media Group associate editor Andrew Friedlander is joined by a man who thinks outside the box — Chris Schnellenberger, founder and CEO of Purr, whose unique business model offers a retail consignment platform for repossessed vehicles.The Alberta-based entrepreneur talks about how the model works, how the business started, where it’s headed and why Purr is gaining a following among both dealers and lenders.
Matt Hagan can paint quite a picture — and not just as regional sales manager for ACV Capital.In this episode of the Auto Remarketing Podcast, Hagan shared his journey to becoming a performance artist and working with the National Independent Automobile Dealers Association and other organizations to raise thousands of dollars for charity with his paintings.
Since the beginning of this year, all sorts of experts have been talking about tariffs, analyzing the market and predicting what will happen as the auto tariffs take effect. But what about the REAL experts — the dealers who are out there selling cars and working with customers through all of this?During Canada’s Used Car Week 2025 in Toronto, Cherokee Media Group associate editor Andrew Friedlander brought three Canadian dealers — Windsor Chrysler general manager Ken Tape, BCS Auto Sales president and GM Lionel Wardrop and Gray Auto Group founder and CEO Jen Gray — together on the Auto Remarketing Podcast to discuss the uncharted waters auto retailers find themselves swimming in right now.
A session at Canada’s Used Car Week featured a mix of automaker and dealership executives, who examined Canada’s certified pre-owned vehicle market, how CPO sales are faring, OEM-dealer partnerships, challenges and opportunities in CPO, vehicle supply dynamics and more.
One of the highlights of Canada’s Used Car Week was a stage full of top executives from the wholesale market.Cherokee Media Group’s Joe Overby led a conversation with these executives, who discussed macroeconomic, technological and market factors impacting their operations, along with the success strategies they’ve adopted to thrive in this changing landscape.
Agora Data’s Steve Burke is one of the most upbeat executives you can find in auto finance. When asked about his outlook for the car business during a conversation at the National Independent Automobile Dealers Association's annual convention last week in Las Vegas, Burke didn’t hesitate to say 2026 could be one of the best years ever.Find out why during this episode of the Auto Remarketing Podcast.
The newest member of the team at the National Independent Automobile Dealers Association spent a few minutes during this week’s NIADA Convention in Las Vegas for this episode of the Auto Remarketing Podcast.Patrick O’Brien, who joined NIADA in May as director of government relations and compliance, shared more details about his background with the U.S. Treasury and the Consumer Financial Protection Bureau, as well as how he hopes to represent independent dealers in Washington, D.C.
How an independent dealer approaches inventory strategy might be different than a franchised store.Patrick Janes, associate vice president of inventory solutions management at Cox Automotive, delved into the current inventory landscape during this week’s NIADA Convention in Las Vegas for this episode of the Auto Remarketing Podcast.
Cherokee Media Group’s Nick Zulovich secured some time with Gene Daughtry of Auto Master Systems this week in Las Vegas during the annual convention hosted by the National Independent Automobile Dealers Association.Daughtry still travels nationwide regularly and has weekly online meetings with buy-here, pay-here dealers who are seeking to sharpen their collections departments. Daughtry shared anecdotes from those conversations in this episode of the Auto Remarketing Podcast.
AJ Philippakis and Vish Talreja are the co-founders of Kord, an electric vehicle insight product designed to share essential EV data with shoppers on vehicle details pages. Kord works with dealers and groups like Kia North Shore, Volvo Cars Richmond and the Dilawri Automotive Group to help educate shoppers about EVs and facilitate confident EV ownership. AJ and Vish join Auto Remarketing senior editor Joe Overby to talk about Kord’s mission to help dealers educate consumers and ultimately sell more EVs.
John Elias with Allied Solutions gave an in-depth overview of how auto financing has unfolded so far this year. Perhaps even more importantly for this special sponsored episode of the Auto Remarketing Podcast, Elias pinpointed the blind spot lenders might be missing and offered recommendations to help mitigate risk.
With tariffs rising, inventory shrinking, and affordability tightening, 2025 is shaping up to be a pivotal year for independent dealers. This special sponsored episode of Auto Remarketing Podcast breaks down how shifting market forces are impacting non-franchise auto dealers and what they can do to adapt. From sourcing smarter to building trust with transparency, this conversation offers practical, experience-backed strategies to help dealers stay competitive and profitable in today’s challenging environment.Aaron Hancock, who is Director of Product Management for Automotive with Frazer and Dealer Car Search, offers multiple takeaways, including:• Understand What’s Shifting: Learn how rising tariffs, interest rates, and changing shopper behavior are reshaping the landscape for non-franchise dealers.• Build Trust with Transparency: Get strategies for positioning your dealership as a stable, honest source in an uncertain market.• Digital Presence Is No Longer Optional: Why responsive websites, SEO, and automation are essential to reaching modern buyers.
In this special sponsored episode of the Auto Remarketing Podcast, Bill Zadeits welcomes NextGear Capital's Nicole Graham-Ponce, VP Operations Portfolio Management and Kyle Ballinger, AVP, Sales. In this conversation, they share exciting updates for Independent Dealers related to the client experience, audit experience and floorplanning options that are the best match.
Melinda Zabritski, Experian’s head of automotive financial insights and one of the analysts among this year’s Automotive Intelligence Award recipients, returned for another appearance on the Auto Remarketing Podcast.Zabritski described what elements were in place to help banks gain more market share during the first quarter, what’s intriguing about the buy-here, pay-here market, and trends that previously generated headlines but now are common.
James Virgoe, who is senior vice president and managing partner of GWC Warranty at APCO Holdings, acknowledged car buyers nowadays are more skeptical and informed than ever before arriving at the dealership.So, how should F&I managers rethink their approach to presenting traditional products like extended warranties? Virgoe offered a variety of recommendations during this sponsored episode of the Auto Remarketing Podcast.
It all started with a livestream during COVID lockdowns. It's now a major auto industry media and events company, with daily podcasts, community activation, events and more. Ahead of their annual ASOTU Con last month, Automotive State of the Union leaders Paul Daly, Kyle Mountsier and Michael Cirillo joined Cherokee Media Group's Joe Overby for a conversation about the origin story behind the company and the process of launching a new media brand and carving their own niche.
Artificial intelligence is almost as prevalent in automotive nowadays as car row in your community. But how are the smartest dealerships and service providers using AI?A trio of executives tackled that question and more during a panel discussion at this spring’s Auto Intel Summit that’s now available through this episode of the Auto Remarketing Podcast. The panel featured Rich Sands of STELLA Automotive AI, Mark Queen of SKAIVISION and Rene Cejas of RunBuggy.
Auto-finance data often highlights trends such as originations and delinquencies. But for the closing presentation of this spring’s Auto Intel Summit, TJ Cox of TransUnion and Jill Louden S&P Global Mobility took a different approach about what auto-finance data could show.Now available through this episode of the Auto Remarketing Podcast, hear some of the intriguing findings Cox and Louden discovered when connecting auto-finance data to brand loyalty.
Jill Hadfield’s road to her current role as president of Dealertrack Canada and Collateral Management Solutions was a long and winding one, leading from a mechanical engineering degree through product development, marketing and eventually to the head of Canada’s largest auto finance platform.In this edition of the Auto Remarketing podcast, Hadfield talks about that journey and how it has impacted her leadership and the direction of Dealertrack Canada, as well as the company’s focus on addressing the critical issues of fraud prevention and compliance.
One of the highlights of this spring’s Auto Intel Summit was a panel of leaders from the venture capital/investment and automotive buy-sell/M&A advisory communities. Now available through this episode of the Auto Remarketing Podcast, these experts discussed buy-sell activity among dealers/dealer groups and investment in automotive technology from both the VC/investment and dealer communities.The panel included Brian Donnelly of Autotech Ventures, Steve Greenfield of Automotive Ventures, Gabe Robleto of Kerrigan Advisors, Nate Klebacha of the Presidio Group and Brian Gordon of the Dave Cantin Group.
Montway vice president of business development and industry relations Dave Sutton put it this way: “Bottom line, remarketing is a relationship industry.”What are the implications and opportunities this creates? Sutton answered that question and more during an appearance on the Live Stage presented by SYCN Auto Logistics at this spring’s Auto Intel Summit. The conversation is part of this episode of the Auto Remarketing Podcast.
Unfortunately, vehicle transportation is another place where fraud can happen, not just in the financing and retailing parts of automotive.Autosled vice president of dealer sales Sam Goldenberg described how bad fraud can be in the transportation space as well as some guidance for clients to avoid it during an appearance on the Live Stage presented by SYCN Auto Logistics at this spring’s Auto Intel Summit. The conversation is part of this episode of the Auto Remarketing Podcast.
Amit Chandarana returns to the Auto Remarketing Podcast in his relatively new role as CEO of Curbee, a mobile vehicle service technology platform. He talks with Auto Remarketing senior editor Joe Overby about why 2025 is the year that mobile service departments finally take off for dealerships and key considerations for dealers launching such services at their stores.
During this spring’s Auto Intel Summit, Cherokee Media Group’s Bill Zadeits spent time in the event’s expo hall to have a conversation with Mark Baruth, who is CEO of COOPABLE, a management company ensuring dealerships capture all their advertising co-op funds.In this special sponsored episode of the Auto Remarketing Podcast, Baruth shared COOPABLE’s journey so far and how it can be a valuable resource for dealerships of all sizes.
TapOverdrive CEO Jaideep Jain said collaborative intelligence is the perfect blend of what humans do best — creativity and teamwork — and what artificial intelligence does best — speed and scalability.What could collaborative intelligence do in automotive? Jain offered some projections during an appearance on the Live Stage presented by SYCN Auto Logistics at this spring’s Auto Intel Summit. The conversation is part of this episode of the Auto Remarketing Podcast.
Hiester Automotive Group founder and CEO John Hiester took a thoughtful path at this spring’s Auto Intel Summit to describe what dealer intelligence really is.Hiester shared his views and journey to success with Cherokee Media Group’s Bill Zadeits during a lunchtime conversation that’s now available through this episode of the Auto Remarketing Podcast.
Cherokee Media Group’s Nick Zulovich asked Brent Carmichael about what 2025 been like so far for independent dealers.The director of education for the National Independent Automobile Dealers Association smiled and chuckled for a moment. Carmichael’s response and his comments about what’s in store for the upcoming NIADA Convention and Expo are included in this episode of the Auto Remarketing Podcast.
Claudia Plascencia is senior vice president of business development and client services at Resolvion. She also has served as the president of the National Automotive Finance Association for the past year.Plascencia had a conversation with Cherokee Media Group’s Nick Zulovich last week for this episode of the Auto Remarketing Podcast, reviewing the state of auto finance and her time in the leadership position with the NAF Association.
Having spent the last two years buying and selling electric vehicles in the retail space, Recharged CEO John Foley said he knows what buyers are looking for and flaws that exist in current remarketing solutions offered for EVs.Foley shared his opinions during an appearance on the Live Stage presented by SYCN Auto Logistics at this spring’s Auto Intel Summit. The conversation is part of this episode of the Auto Remarketing Podcast.
Four top experts appeared on a single panel during this spring’s Auto Intel Summit to explain how blockchain and other emerging technologies are going to lift multiple parts of the automotive industry.Now available in this episode of the Auto Remarketing Podcast, you can hear the view from Christopher Mahanna of Agora Data, Pat Rinaldo of Ally, Brad Smith of Leroy Lynn and Todd Smith of QoreAI.
Continuing an ongoing conversation with consignors, this episode of the Auto Remarketing Podcast originating from this spring’s Auto Intel Summit highlights how these wholesale market participants are leveraging innovation.Sharing their perspectives are John Urness of JPMorgan Chase, Stevo Trpovski of Ally, Kelsey Summs-Chitwood of Summs Skip and Collateral Solutions and Tom Gerst of TD Bank.
A quartet of auction executives discussed remarketing in the “innovation era” during this spring’s Auto Intel Summit.Now available through this episode of the Auto Remarketing Podcast, addressing this topic were Greg Borowski of ACV Auctions, Nikki Behrens of ADESA, Joe Kichler of Cox Automotive and Chris Angelicchio of the ServNet Auction Group.
F&I Sentinel chief product officer Kat Venner-Fowler acknowledged data can cause multiple compliance problems. But Venner-Fowler emphasized that data also can be the path to compliance solutions.Venner-Fowler elaborated about the subject during an appearance on the Live Stage presented by SYCN Auto Logistics at this spring’s Auto Intel Summit. The conversation is part of this episode of the Auto Remarketing Podcast.
Most vehicle purchases start out with a single click. And whether that click comes from an email, popup ad, or a vehicle listing, dealers can capture their attention at first click.During this keynote panel discussion from this spring’s Auto Intel Summit that’s now available through the Auto Remarketing Podcast, Jade Terreberry, Noah Lee and Micah Tindor of Cox Automotive provide valuable, actionable insights on how to encourage ready-to-buy shoppers to act quickly and go from click to close by providing a seamless and exceptional shopping experience.
In uncertain times, what can car dealers do to give themselves and their customers more certainty?CARFAX Canada’s Mike Foster joins Cherokee Media Group associate editor Andrew Friedlander to talk about the power of facts and fundamentals, how to show value to price-conscious car shoppers, how dealers can be better buyers in a dynamic market, dealer strategies for the tariff era and more.
In this sponsored episode of the Auto Remarketing Podcast, Micah Tindor, Senior Director of Strategic Planning, Kelley Blue Book Instant Cash Offer joins Bill Zadeits to discuss acquisition strategies, consumer affordability and satisfaction, leveraging service lanes and more.
Chris Vester wants fellow dealers to gain emotional intelligence, not just retail and service cars.In this episode of the Auto Remarketing Podcast, listen to a lunchtime conversation presented by Vitu from this spring’s Auto Intel Summit with the co-CEO of the Hubert Vester Automotive Group, who recapped his path to gaining emotional intelligence and how other dealers can follow.
Brian Kramer said the dealership service drive “is like an oil reserve of valuable inventory.”During his keynote presentation at this spring’s Auto Intel Summit now available in this episode of the Auto Remarketing Podcast, the executive vice president at Cars Commerce and general manager of AccuTrade shared recommendations for how managers can tap into that reserve.
For months now, everyone has been talking about tariffs and what might happen. Now here we are in the tariff era. So what is actually happening?In this episode of the Auto Remarketing podcast, AutoTrader vice president of insights and intelligence Baris Akyurek answers that question from the Canadian point of view. Akyurek, who will be a speaker at the upcoming Canada’s Used Car Week conference, discusses the outlook for Canadian used-car sales, supply and demand as well as the effects of new-car factors on the used market
There are scores of examples in automotive where the father handed over the family business to a son or they followed the same professional path. Auctions, dealerships, and service centers come to mind.But what about the legal world and automotive compliance? That’s what makes the situation involving Paul Metrey and his son, Mark, unique.You see, Paul Metrey is executive vice president of public policy with the National Automobile Dealers Association, and Mark Metrey is an associate with Hudson Cook. They appeared together for this episode of the Auto Remarketing Podcast to share their journeys and how they support each other.
Plug founder and CEO Jimmy Douglas sat down with Auto Remarketing senior editor Joe Overby at the Auto Intel Summit this month to talk all things used electric vehicles. They discuss the Plug's product expansion to help dealers navigate EV trade-ins, its budding partnership with brick-and-mortar auto auctions, seed capital fundraising, roadmap and more.
James Virgoe, who is senior vice president and managing partner of GWC Warranty at APCO Holdings, explained why F&I providers can provide dealers with more than just potential profitability through the finance office. Virgoe highlighted that F&I technology also can help managers predict future inventory needs.Find out how during this special sponsored episode of the Auto Remarketing Podcast.
In this special sponsored episode of the Auto Remarketing Podcast, Lainey Sibble, Head of the Central Dispatch Business and Eric Schwartz, AVP, Engineering and Product Development, walk us through some of the biggest challenges facing the logistics industry. Fraud is occurring far too often at multiple points in the process. Lainey and Eric share where its happening most and also provide solutions and best practices in combatting fraud in transportation and logistics.
DRN president Jeremiah Wheeler appeared on the Auto Remarketing Podcast this week to continue the intensifying dialogue about license plate recognition technology.Wheeler elaborated about the company’s response to assertions made by the American Recovery Association and what he hopes the future holds for repossession agents, finance companies, forwarders and other recovery industry service providers.
While leadership has changed at both the Consumer Financial Protection Bureau and the Federal Trade Commission, Allied Solutions suggested that auto-finance companies stay vigilant about compliance, especially with complex activities like ancillary product refunds.In this special sponsored episode of the Auto Remarketing Podcast, two executives from Allied Solutions’ deep roster of experts — John Elias and Peter Krall — recapped what’s happened on the regulatory front and how auto-finance leaders can stay ahead of this shifting landscape.
A few weeks ago, the Auto Remarketing Podcast featured a discussion with three industry experts laying out reasons why franchise and independent retail dealers should consider adding a buy-here, pay-here component to their operation. In this episode, Auto Remarketing associate editor Andrew Friedlander is joined by three more BHPH experts — Todd Yates of PrimaLend Capital Partners, Ariad Sommer of GPS provider Ituran and Jason Gosnell of Buckeye Dealership Consulting — to examine that premise from the financial and risk mitigation perspectives, and to discuss the BHPH United Summit, coming up April 22-24 in Las Vegas.
In this sponsored episode of the Auto Remarketing Podcast, Jade Terreberry, Senior Director of Strategic Planning with Autotrader and Kelley Blue Book and Micah Tindor, Senior Director of Strategic Planning for KBB ICO share an inside look at their upcoming keynote session for the Auto Intel Summit, Apr 8-10. Jade and Micah walk us through the process and steps of finding more qualified shoppers, driving more sales and establishing lifetime value clients. Listen here to learn more and come meet Jade and Micah at AIS!
As part of the inaugural Automotive Intelligence Awards, Cherokee Media Group is honoring a select group of outstanding auto industry analysts for their contribution to the knowledge base of the used-car retail, finance and remarketing industries.To conclude our series of podcasts with these first-ever honorees in the Automotive Intelligence Awards: Industry Analysts program, we talk with Kevin Roberts, director of economic and market intelligence at CarGurus.Roberts, who is from Detroit, has a deep family background in automotive. His great-grandfather worked at Willys-Overland Motors in Toledo, Ohio — "that was Jeep before Jeep," he said — and that tradition of working in the car business continued over three more generations. Combine that with his love of math and economics, and being an auto analyst was a "natural fit" for Roberts. He shares that story and more in our conversation.
He knows the housing market and house music. He knows cars and The Cars. An economist who moved from the real estate market to the automotive market — while moonlighting as a DJ — Cox Automotive chief economist Jonathan Smoke is among our first-ever honorees in the Automotive Intelligence Awards: Industry Analysts program.Smoke joins the Auto Remarketing Podcast to talk about his career journey, day-to-day work as an economist and why putting together auto industry analysis isn't all that different than penning a tune.
Steve Levine of Ignite Consulting Partners made another appearance on the Auto Remarketing Podcast for two reasons.Levine shared how his second book came together to help dealerships with their compliance responsibilities. He also previewed the combined training conferences next month in Las Vegas — BHPH United and Compliance Unleashed.
Paul Gillespie has been involved with banking and auto finance for more than 40 years. He was an executive at AmeriCredit when General Motors purchased the company 15 years ago to form GM Financial.Gillespie’s installment contract is about to reach maturity, so to speak, as he’s preparing for retirement this spring. He recently appeared again on the Auto Remarketing Podcast to discuss his professional journey, what influenced his retirement decision and wisdom for younger executives.
As part of the inaugural Automotive Intelligence Awards, Cherokee Media Group is honoring a select group of outstanding auto industry analysts for their contribution to the knowledge base of the used-car retail, finance and remarketing industries.Next up on our series of podcasts with these first-ever honorees in the Automotive Intelligence Awards: Industry Analysts program is a conversation with Larry Dixon,who is the vice president of Auction Data Solutions/AuctionNet at NAAA. Dixon has a passion for "connecting the dots" between just sharing data/information and explaining the "why" behind those numbers: it's all about telling a story. He shares his story in this conversation.
As part of the inaugural Automotive Intelligence Awards, Cherokee Media Group is honoring a select group of outstanding auto industry analysts for their contribution to the knowledge base of the used-car retail, finance and remarketing industries.Next up on our series of podcasts with these first-ever honorees in the Automotive Intelligence Awards: Industry Analysts program is a conversation with Jonathan Banks, vice president of product development & valuation services at J.D. Power.Banks talks about first job in automotive — packing books into envelopes during what was supposed to be a summer job at ALG in 1995 — and how that evolved into a decades-long career on the analytics side of the industry.
As part of the inaugural Automotive Intelligence Awards, Cherokee Media Group is honoring a select group of outstanding auto industry analysts for their contribution to the knowledge base of the used-car retail, finance and remarketing industries.Next up on our series of podcasts with these first-ever honorees in the Automotive Intelligence Awards: Industry Analysts program is a conversation with Laura Wehunt, vice president of data & analytics at Black Book.Wehunt talks with Cherokee Media Group senior editor Joe Overby about her early days on Black Book's data team and growing up as a "car fanatic" — even cutting out magazine photos of her dream cars as a kid — as well as her family's background in the dealership business. Plus, she shares the importance of mentorship from leaders at Black Book who have helped her forge her career as a leading auto analyst.
As part of the inaugural Automotive Intelligence Awards, Cherokee Media Group is honoring a select group of outstanding auto industry analysts for their contribution to the knowledge base of the used-car retail, finance and remarketing industries. Kicking off our series of podcasts with these first-ever honorees in the Automotive Intelligence Awards: Industry Analysts program is a conversation with Melinda Zabritski, head of automotive financial insights at Experian Automotive.
Casey Ivins of the Costco Auto Program returns to the Auto Remarketing Podcast to talk about the latest moves from the program in the certified pre-owned segment, expanding the number of used cars available for Costco members and why affinity programs make sense for retailers and automakers. Ivins also talks about how dealers are overcoming CPO supply challenges amid the used-car inventory crunch, including the expansion of OEM certified programs.
Car Pros Automotive Group CEO Matthew Phillips returns to the Auto Remarketing Podcast for a conversation about the origin story of his family's dealer group, opportunities for dealers in CPO and EVs and the group's philanthropy.
When customers want to buy a car but you can't get them financed, what do you do? Most retail dealers let them walk out the door to spend their money somewhere else. In this episode of the Auto Remarketing Podcast, three experts in the realm of Buy Here-Pay Here – Bill Neylan, president and CEO of Tax Max, Mike Downey, president of dealership software provider Auto Master Systems, and Terry MacCauley, CEO of Big Time Advertising and Marketing – explain why and how franchise and independent retail dealers can keep those customers and tap into that large and lucrative market by adding a BHPH component to their operation.
There's "snow" rest for the weary in the car business.Kirsten Von Busch, director of product marketing at Experian Automotive, recalls her 15-hour roadtrip from Chicago to New Orleans and her "most memorable experience" at NADA Show last month after a blizzard blanketed the Big Easy. Plus, Von Busch talks about the "Beyond the Booth" video series she worked on last year to spotlight NOLA's staples and hidden gems ahead of the convention.Plus, Von Busch goes into detail about Experian's special report on the used-car market.
We wrap up our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a presentation dedicated to modern strategies to help dealers maximize their profits. Sharing those best practices are two experts from Cox Automotive, Chrisy O’Hara and Bethany Johnson.
We wrap up our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a panel focused on “Challenging the Status Quo and Uncover Your Company’s Value.” The conversation features Brennan Hamilton of Rapid Recovery Agency, John Sibbitt of RDN Clearplan and Used Car Week Hall of Famer Jeremiah Wheeler of DRN|MVTRAC|SCM.
Next up on our series of Auto Remarketing Podcast episodes from Used Car Week in Scottsdale, Ariz. is a conversation about "Navigating the Future: Managing Risks in the Era of Connected Cars."Led by moderator Courtney Dusseau, the auto and captive finance leader at EY, the panel includes:Dean Phillips, managing director advanced manufacturing & mobility consulting, EYGaurav Jani, leader in financial services, artificial intelligence and data consulting, EYDavid Grossman, executive director, financial services risk consulting, EY
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a panel featuring Women in Collections and Recoveries honorees.Belinda Beyer of American Recovery Service led the discussion about navigating difficult industry situations, personal perseverance and more.
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a panel featuring Women in Auto Finance honorees. Jennifer Turnage of Primeritus Financial Services led the discussion about industry developments, professional and personal enrichment and more.
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a discussion focused on investment funding coming into automotive and what venture capitalists think of the industry.The conversation featured Steve Greenfield of Automotive Ventures, Mark Norman of FM Capital, Quin Garcia of Autotech Ventures and Terence Rasmussen of CarMax.
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a discussion focused on the data and fintech solutions designed to make it easier to navigate through the volatility in the used-car market. The conversation featured Brian Donnelly of Autotech Ventures, Paul Fortin of Exponential Markets and Danny Zaslavsky of VINCUE.
Next up on our series of Auto Remarketing Podcast episodes from Used Car Week 2024 in Scottsdale, Ariz., is a panel discussion featuring Cherokee Media Group's 2024 Women in Retail honorees, who share their career journeys, success strategies and more.
Next up on our Auto Remarketing Podcast series from Used Car Week 2024 is the "Consignor Conversation" panel featuring leaders from the OEM, rental car, bank/auto finance segments of the wholesale auto industry. Moderated by Joe Overby of Cherokee Media Group, the panel included: Basem Tartir, Mazda North American OperationsNate Lattimer, Enterprise HoldingsJeff Bulthuis, BridgecrestBrent Huisman, Exeter FinanceRick O'Connor, Ally Remarketing Services
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with the ceremony welcoming the first three inductees into the Used Car Week Hall of Fame. Steve Kapusta, Marguerite Watanabe and Jeremiah Wheeler acknowledged some of the fellow professionals who have impacted them during their careers and reiterated why they’ve been involved with Used Car Week for decades.
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a keynote presentation featuring Brooke Mallory of CarGurus.Mallory delivered an inspirational presentation, recapping her professional journey in automotive, breaking barriers and paying it forward.
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a panel discussion focused on the importance of auto finance companies knowing their collateral is always insured and how it can be done digitally. The panel featured Stacy Howard of Verisk along with a trio of executives from Allied Solutions, including Mike Batchelor, Anne Holtzman and Brooks Stewart.
Next up on our series of podcast episodes from Used Car Week 2024 in Scottsdale, Ariz., is a panel discussion on "Driving Excellence Transforming Dealerships Through Strategic Partnerships."Led by moderator Nick Zulovich of Cherokee Media Group, the panel includes Jon Karasek of Mach10, Garrett Mercer of Dalton Hyundai and Jeff Johnson of Edmunds.
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with the panel discussion focused on the evolving worlds of auto-finance risk and vehicle repossessions. Moderated by Jeff Marsh of Millennium Capital and Recovery, the panel featured Wendy Westwick of Huntington National Bank, Scott Smith of Consumer Portfolio Services and John Sibbitt of RDN Clearplan.
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a panel discussion featuring Auto Remarketing's 2024 Women in Remarketing honorees and moderated by Brenda Rios of Ally Financial.
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a keynote presentation featuring James Waldron, who is president of 1st Adjusters. Waldron identified several growing trends in fraud and how collections and repossessions are being impacted by these illicit activities.
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a panel discussion featuring a group of dealers sharing best practices and expectations for this year’s used-car market.Moderated by Mark Gilbert of ATN, the panel featured Mario Aguirre of Grapevine Honda, John Grace of Grace Auto Sales and Ehsan Khanl of Westgate Cars.
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a panel discussion with a group of dealers and experts explaining how the wholesale and retail markets are uniting nowadays.Moderated by CarOffer CEO Zach Hallowell, the panel featured Muhammet Citiroglu of Marathon Motors, Peter Hermes of DriveTime, Jim Mason of Steven Toyota and Kevin Roberts of CarGurus.
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with another panel discussion featuring some of the best dealers in the certified pre-owned market. Led by B. Miller of Cars Commerce, the panel included Alex Castriota of Castriota Chevrolet, Willie Green of Burien Toyota and Burien Chevrolet, Arvin Javadvervians of Car Pros Honda El Monte, and James Nguyen of Longo Lexus.
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a panel discussion about the certified pre-owned market led by Paul Brobson of Trusted Sale. Based on the theme, “modern CPO trends and tactics for optimal profit,” the panel included B. Miller of Cars Commerce, Hugh Palmer of Nalley Toyota Stonecrest, Daniel Rodriguez of American Honda Motor Co., and Majd Saboura of Trusted Sale.
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a Speed Session featuring Julie Lawton, who is vice president of sales with ACERTUS. Lawton offered several suggestions for technology dealers need for operational excellence.
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a Speed Session featuring Aaron Hancock, who is the director of product management for automotive at LeadVenture. Hancock shared a variety of recommendations for dealerships to thrive as more processes and consumer preferences become digital.
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a Speed Session featuring Alex Rawitz, who is co-founder and COO of DIMO. Rawitz described the conundrum of balancing connected cars and consumer privacy in ways that can still help dealerships.
OPENLANE senior director of business intelligence Forrest Dougan joins the show to discuss the analytics and data science side of wholesale automotive.Dougan talks with Cherokee Media Group senior editor Joe Overby about where wholesale prices and sales volumes are heading,trends within the various consignor segments, the impact of lower off-lease volumes, the growth in electric vehicles at wholesale and how the remarketing industry is using data science in decision-making.
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a panel discussion focused on why “old habits die hard” when it comes to transporting repossessed vehicles.Moderated by Jay Wertzberger of ATI Auto Business, the panel included:—Vaughn Clemmons, Automotive Recovery Bureau and president of the American Recovery Association—Renee Low, Harding Brooks Insurance Agency—Bryan Russell, GM Financial—Jordan Sawalqah, OPENLANE | RDN/Clearplan—David Sutton, Montway Auto Transport
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a panel discussion focused on how finance companies and dealerships can work even closer together to find “the right one,” which is the affordable vehicle that fits the customer’s needs.Moderated by Used Car Week Hall of Famer Marguerite Watanabe of Connections Insights, the panel included—Charbel Antoun, Beemer Haus—Grené Baranco, Mercedes-Benz of Buckhead—Sang O'Neill, First Help Financial
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a lively debate about the future of electric vehicles.Moderated by Cherokee Media Group’s Joe Overby, the opposing points of view on EVs came from Steve Greenfield of Automotive Ventures and Scott Case of Recurrent.
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a panel discussion exploring the auto auction buy-sell market.Led by Cherokee Media Group’s Joe Overby, the group of experts sharing an array of perspectives on the topic included:—Tom Stewart of Auction Management Solutions—John Healy of Northcoast Research—Bob McConkey of McConkey Auction Group—John Poteet of TPC Management—Chris Elliott of America's Group
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a Speed Session featuring Terry MacCauley, who is founder and CEO of Big Time Advertising & Marketing. MacCauley explained why broken, delayed or poorly optimized vehicle feeds could be silently costing you sales and stalling your dealership’s digital marketing efforts.
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a fireside chat, featuring Grace Huang, who is president of inventory solutions at Cox Automotive. Along with projecting what might be happening at Cox Automotive and elsewhere in the wholesale market. Huang shared anecdotes about her family and the early portions of her professional career.
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a fireside chat, featuring George Chamoun, the CEO of ACV.Chamoun shared anecdotes about his family, the early portions of his professional career and what could be happening at ACV and elsewhere in the wholesale market.
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a Speed Session featuring Lizz Callaway, who now is director of partnerships development at Origence.Callaway again taps into her deep experience using artificial intelligence to explain how this technology continues to improve auto financing and retailing.
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a Speed Session featuring Todd Smith, who is CEO of QoreAI.Smith explained how artificial intelligence now can swiftly match potential car buyers with affordable vehicles using real-time credit information and advanced algorithms.
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a Speed Session featuring Dan Dionne, who is vice president of sales with RockED. Dionne acknowledged dealership salespeople often have to have “difficult conversations” with potential buyers when challenges arise such as bruised credit, negative equity or affordability. He recapped the current landscape and offered some recommendations to help stores.
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with panel discussion featuring three experts who discussed not only automotive wholesaling, retailing and financing, but also the general state of the economy. Sharing their perspectives are Laura Wehunt of Black Book, Satyan Merchant of TransUnion and Larry Dixon of the National Auto Auction Association.
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a Speed Session featuring Robyn Burkinshaw and Alison Andreozzi of BlytzPay.The company leadership team explained why technology in the form of text-based communications and app-less payment options has the ability to improve margins, optimize collectors’ time, and keep sold cars on the road, driven by paying customers.
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a Speed Session featuring Lucky Lopez, who is director of sales with Loanbridge.Lopez, a former dealer who has built a significant social media following, including nearly 30 million views of his industry videos on YouTube, gave a cautious assessment of what’s happening with auto financing and vehicle repossession. Lopez also touched on how the technology offered by Loanbridge can be of assistance.
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a Speed Session featuring Pete MacInnis, who is CEO of eLEND Solutions. MacInnis again took a forward-thinking approach when discussing the auto-finance industry, sharing anecdotes from clients and other industry conversations about how dealerships and finance companies are going to have to work even closer together to satisfy today’s consumers.
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a Speed Session featuring Casey Harmon, who is senior vice president at RunBuggy. Harmon shares his perspectives about how the transportation sector is handling the demands of dealers, consignors and other clients who sometimes want vehicles transported to the other side of the city, then to the other side of the country.
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a Speed Session featuring Bill Neylan, who is CEO and president of Tax Max. Some dealerships have been crafting deals for several weeks now based on potential federal tax refunds. Neylan explained how that’s being completed and more strategy to help stores this tax season.
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a Speed Session featuring Tim Hayden, who is CEO and managing partner of BrainTrust Partners. Hayden explained the complexities of compliance amid the growth of artificial intelligence and how your customers will expect a hyper-relevant and individualized experience from every business at any moment.
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with an executive panel moderated by Jennifer Martin of the National Automotive Finance Association. Discussing the subprime market, expectations for this year and more were Doug Busk of Credit Acceptance, Manish Chhabra of Ally and Sharon Mancero of Agora Data.
Experian Automotive senior director Jim Maguire came to Used Car Week 2024 in Scottsdale, Ariz., with a straightforward premise for his presentation — the connection between vehicle collateral quality and the likelihood of default. After spending time with attendees, Maguire gave a recap of the Experian data and insight that supported this thesis for this episode of the Auto Remarketing Podcast.
Why is vehicle titling and registration so complicated?While that’s a common question, to Tony Hall and Shane Bigelow the better question is: How can we make it simpler?Hall, Carvana’s head of policy, title and registration modernization, and Bigelow, CEO of CHAMP Titles, are both affiliated with the eSTART Coalition, a consortium of auto industry vendors, associations and other stakeholders that seeks to modernize title and registration processes by facilitating advocacy of electronic titling nationwide.They joined Auto Remarketing Podcast host Andrew Friedlander during Used Car Week 2024 in Scottsdale, Ariz., to discuss the present and future of e-titling, including the current state of the technology, the pace of adoption by state governments, the progress being made and eSTART’s role in moving that progress forward.
Gene Daughtry’s packed travel itinerary again included Scottsdale, Ariz., for Used Car Week, so the senior consultant for Auto Master Systems made another appearance on the Auto Remarketing Podcast. While collections continue to be a top dealership concern, Daughtry explained why some operators are upbeat about 2025 and beyond.
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with another conversation about product refunds — perhaps one of the most complex parts of auto finance. Nancy Coleman of Stellantis Financial Services and John Elias of Allied Solutions described why product refunds can be so complicated when a repossession or total loss happens with a vehicle and why industry collaboration is needed.
To kick off our series of episodes from Used Car Week 2024 in Scottsdale, Ariz., Alan Lang of Cox Automotive joins the show. Lang, who is senior vice president of physical services and auctions at Cox Automotive, chats with Cherokee Media Group senior editor Joe Overby about the changing infrastructure of wholesale automotive, how the company's Manheim auctions are adapting both physically and digitally, the implications of an increased used electric vehicle population and how technologically advanced vehicles are impacting the tasks that get done at auction. Plus, Lang discusses Cox's Automotive Tech Training Centers and how they help the company adapt to this changing market. Stay tuned for more from UCW 2024.
Autosled vice president of dealer sales Sam Goldenberg shared some of his time during Used Car Week 2024 for this special sponsored episode of the Auto Remarketing Podcast.Goldenberg explained why Autosled became an associate member of the National Auto Auction Association. He also gave a glimpse of what the provider of digital technology for vehicle transport logistics has planned for NADA Show 2025.
Black Book rolled out its newest solution for automotive clients to gain information and insight, introducing the Black Book Brand Value Index (BVI). Black Book highlighted BVI measures various aspects of a brand, including brand equity, market position and perception. Black Book's Eric Lyman appeared on this special sponsored episode of the Auto Remarketing Podcast to explain how this solution can help automakers and portfolio risk managers.
In this sponsored episode of the Auto Remarketing Podcast, Mark Gilbert of ATN Training speaks with Bill Zadeits on the top priorities of dealers across their organizations. Mark speaks to the importance of hiring, training and learning from the young professionals on your team. He also takes time to talk about new technologies impacting dealership operations and his most recent impressive experiences with AI.
Wholesale vehicle sales are fast-paced, and the more that dealers have the right vehicle information — images, data, valuation data — at their fingertips, the more empowered decisions they can make. It’s crucial that vehicle data is accurate and reliable in a market where transparency is increasingly valued. Join Brad Burns, AVP, Vehicle Information for Cox Automotive as he shares insights on increasing transparency, finding efficiencies and providing peace of mind with your wholesale buying.
In connection with the 25th anniversary of the event, Cherokee Media Group unveiled the Used Car Week Hall of Fame to highlight the industry executives who have been instrumental in the growth and success of the conference. Listen to a conversation with one of the first inductees — Steve Kapusta of Ally SmartAuction.
In connection with the 25th anniversary of the event, Cherokee Media Group unveiled the Used Car Week Hall of Fame to highlight the industry executives who have been instrumental in the growth and success of the conference. Listen to a conversation with one of the first inductees — Marguerite Watanabe of Connections Insights.
In connection with the 25th anniversary of the event, Cherokee Media Group unveiled the Used Car Week Hall of Fame to highlight the industry executives who have been instrumental in the growth and success of the conference. Listen to a conversation with one of the first inductees — Jeremiah Wheeler of DRN | MVTRAC | SCM.
Adoption of digitized contracting and documentation workflows by auto retailers and their financing partners that foster back-office efficiencies continued on an upward trend, according to analysis by Wolters Kluwer Compliance Solutions from its Q3 Auto Finance Digital Transformation Index. Head of auto strategy Tim Yalich elaborated more about the index and other trends for an episode of the Auto Remarketing Podcast.
Tom Oscherwitz was one of the first employees hired by the Consumer Financial Protection Bureau. Oscherwitz now is general counsel and regulatory advisor at Informed.IQ, an AI software company with a specialty in auto financing. In this episode of the Auto Remarketing Podcast, Oscherwitz highlighted what he found during a recent search of the CFPB’s complaint database, describing his findings like “free industry consulting.”
Eric Cruz and Conner Welby are two of the executives from the carrier sales department at RPM.In this special sponsored episode of the Auto Remarketing Podcast, Cruz and Welby highlighted how RPM has diversified and sharpened its carrier sales department to cater to the unique needs of remarketing clients. Cruz and Welby explained how RPM doesn’t copy and paste strategies for customers, especially since there have times when a vehicle wouldn’t start or didn’t have wheels but still needed to be transported.
Grace Huang — who is the president of inventory solutions at Cox Automotive, which includes Manheim — joined the Auto Remarketing Podcast at this month's NAAA World Remarketing Convention for a conversation about the M&A growth in the auto auction market.Huang talked with Cherokee Media Group senior editor Joe Overby about build vs. buy strategies, key drivers of buy-sell growth, the importance of land/physical presence in a digital market and how Cox Automotive's acquisition of non-auction entities has helped Manheim.
As dealerships look to close out 2024, both consumers and dealers are navigating significant challenges.Buyers face elevated vehicle prices, rising interest rates, and concerns over affordability, causing delays in purchases. Dealers contend with inventory problems, declining consumer demand and the need to embrace digital marketing and sales channels to meet evolving consumer needs.The special sponsored episode of the Auto Remarketing Podcast features Aaron Hancock who is the director of product management for automotive at LeadVenture, where he oversees the product strategy and innovation for Frazer Computing, Dealer Car Search, and Monroney Labels. Hancock offers a variety of strategies and recommendations to help dealers through these situations.
It might seem like digital automotive wholesale would not have much overlap with supply chain management.But logistics and digital actually go hand in hand, as Joe Kichler, senior vice president of digital and supply chain at Cox Automotive explains in this episode.In a conversation this month's NAAA World Remarketing Convention in Orlando, Fla., Kichler talks with Cherokee Media Group senior editor Joe Overby about his new role and why it made sense to bring vehicle logistics and digital wholesale together. They also discuss the need for land and physical capabilities like reconditioning, transportation, etc., even in a business where most transactions happen online, the transformation of the company's Central Dispatch product and much more.
What's in a name? Alison Anziska, Edmunds' senior vice president of marketing, answers that question in that in an episode about a new advertising campaign featuring athletes bearing a similar name to the company's.The car-shopping platform announced the launch of a new sports-themed advertising campaign called “Name of the Game”, featuring professional athletes — and an accountant — named Edmunds in ads the company said are designed to “make its name even more memorable among car shoppers.”The campaign’s spots star the three football-playing Edmunds brothers — Chicago Bears linebacker Tremaine, Pittsburgh Steelers safety Terrell and former NFL running back Trey — and pro soccer player Kristen Edmonds. Plus, an accountant character named Rob Edmunds. Anziska talks with Cherokee Media Group senior editor Joe Overby about the serendipitous online search activity that inspired the campaign, how humor can help brands connect with consumers, the overlap of Edmunds' audience/engagement with sports and much more.
John Howard, who is director of product management with Experian Automotive, returned for another visit on the Auto Remarketing Podcast. This episode focused on Experian’s latest look at automotive market movements, how much riper that aftermarket “sweet spot” is now and loyalty trends with hybrid and electric vehicles.
Two experts from Allied Solutions — Peter Krall and John Elias — are back on this special sponsored episode of the Auto Remarketing Podcast to provide an update about one of the most complex parts of auto finance. Krall and Elias recapped the newest developments involving product refunds, including new regulations as well as how finance companies and service providers are working together.
In this sponsored episode of the Auto Remarketing Podcast, Josh Callahan, Senior Director, Remarketing Services at Ally SmartAuction speaks with Bill Zadeits on various topics surrounding the wholesale and retail used car markets. Josh speaks to the fluctuations in the market, always changing consumer preferences, and key insights on inventory management. Josh also shares with our audience the latest updates to the SmartAuction platform that are making positive differences for dealers.
When is the basic law of supply and demand surprising? Kevin Roberts, director of industry insights and analytics for CarGurus, joins Cherokee Media Group associate editor Andrew Friedlander on the Auto Remarketing Podcast to explain the unexpected rise in August used-car prices, the hole in the used-vehicle market, the Fed’s recent interest-rate cut and his upcoming session at Used Car Week – coming up Nov. 18-21 in Scottsdale, Ariz. – about how a lead audit can maximize a dealership’s conversions.
In this sponsored episode of the Auto Remarketing Podcast, Lainey Sibble, Head of Business at Central Dispatch shares with us the latest updates, improvements and enhancements to the Central Dispatch platform. As Central Dispatch transforms to a fully connected, end-to-end marketplace, Lainey provides details and insights into these impressive investments and updates. She highlights the improvements all stakeholders will experience across multiple facets of the platform.
Dealerships having loaner vehicles connected with their service departments isn’t new since they have been valuable to boost customer retention and satisfaction. But potential risk when offering these loaners has grown significantly in recent times. Steve Levine, an owner and chief legal and compliance officer of Ignite Consulting Partners, explained what’s been happening in this episode of the Auto Remarketing Podcast.
In this special sponsored episode of the Auto Remarketing Podcast, industry experts within Cox Automotive — Jade Terreberry, Senior Director of Strategic Business with Autotrader and Kelley Blue Book and Micah Tindor, Senior Director of Strategic Planning with KBB Instant Cash Offer — delve into the critical role vehicle appraisals play in both the buy and sell sides in today’s automotive market. Focusing on the right tactics for a successful appraisal, merchandising, pricing strategy, hear the many examples and stats they share on how modern appraisal strategies can significantly impact a dealership’s ability to make profitable deals centered around earning the consumers trust. Key information is shared on the importance of understanding consumer expectations and leveraging new technologies to meet these demands. Additional points are made on the need for accurate damage identification and transparent pricing to build trust and earn both the buy and the sale. Together, they explore how dealerships can evolve their processes to increase ROI and drive more business in a competitive market of shrinking profit margins.
Jeremiah Wheeler, president of DRN, MVTRAC and now SCM, takes us on a journey recapping the evolution of license plate recognition technology, how it’s boosted repossessions and recoveries, as well as how the data collected is helping other automotive marketing efforts. Plus, Wheeler shares an update about the company, its latest acquisition and most difficult challenge overcome so far this year.
Next up on our “Consignor Conversations” series of the Auto Remarketing Podcast is an interview with Holly Vollant, who is manager, business development – Equipment Direct & Buy Direct at Holman.Vollant sat down with Cherokee Media Group senior editor Joe Overby at the Automotive Remarketers Alliance Summer Roundtable in Frisco, Texas, to talk about her committee leadership work with ARA, the alliance's new ambassador program and her own journey from working at a four-lane auto auction across the street to remarketing industry leadership.Vollant also talked about working at a company like Holman that touches seemingly every piece of automotive, the innovation and changes in automotive and lessons that can be learned from running a small business. Plus, the avid fan of sports and the outdoors talks Philadelphia Eagles and running a fish hatchery.
Experian senior director of product and innovation for automotive Kanchana Sundaram returned for another visit on the Auto Remarketing Podcast. This time, Sundaram explained the potential applications for dealerships and other parts of automotive connected with the findings of Experian’s 2024 U.S. Identity and Fraud Report, which delves into a wide range of consumer financial and online activities.
Eric Fifield might not officially be a coach, but the chief revenue officer of EFG Companies offered a bit of pep talk for dealerships stemming from research that showed major missteps when handling online consumer vehicle inquiries.Fifield reviewed the project findings and how dealerships can learn from these discoveries during this episode of the Auto Remarketing Podcast.
Perhaps it’s the most crucial part of the entire underwriting process. Does the applicant for auto financing have the reliable income to maintain monthly payments? With the prevalence of fraud happening now, income verification is an ongoing challenge for finance companies. Point Predictive recently released a whitepaper aimed at helping finance companies through the income verification process. Chief fraud strategist Frank McKenna made his next regular appearance on the Auto Remarketing Podcast to discuss the resource and other developments he’s seen in the fraud world recently.
Kirsten Von Busch, who is director of product marketing at Experian Automotive, made another appearance on the Auto Remarketing Podcast. This time, Von Busch elaborated about a special report Experian Automotive compiled about vehicle buying habits by generation. Von Busch, who also is part of the speaker faculty on deck for Used Car Week, explained why it’s important for dealerships and finance companies to grasp what younger and older customers might want.
James Virgoe of APCO Holdings and GWC Warranty acknowledged tighter underwriting by finance companies is impacting independent dealers significantly. So how are operators responding? Virgoe shared his observations and recommendations based on what other independent dealers are doing in this special sponsored episode of the Auto Remarketing Podcast.
Burak Cendek is a partner at Autotech Ventures, a venture capital firm focused on early-stage companies in the ground transportation space and heads up several investments in the remarketing and fintech areas of automotive.He joins Cherokee Media Group senior editor Joe Overby for an Auto Remarketing Podcast conversation about the areas of automotive tech that are ripe for growth, the ins-and-outs of early-stage funding, the problems that companies in Autotech's portfolio are looking to solve and the opportunities in wholesale automotive.
Open Lending senior vice president of marketing Kevin Filan made another appearance on the Auto Remarketing Podcast. This time, Filan discussed Open Lending’s newest Consumer Update, which delved into the squeeze near- and non-prime consumers are facing when trying to get auto financing. Filan also touched on what he and the rest of the Open Lending team are watching for the remainder of the year and going into 2025.
Next up on our "Consignor Conversations" series of the Auto Remarketing Podcast is an interview with John Urness, head of vehicle remarketing and customer loyalty at Chase Auto.Urness sat down with Cherokee Media Group senior editor Joe Overby at the Automotive Remarketers Alliance Summer Roundtable in Frisco, Texas, to talk about the value in attending automotive conferences, his journey to remarketing and role with Chase, end-of-lease strategies with clients/customers, and much more. Plus, Urness talks about the joy in seeing his teammates and colleagues succeed, spending quality time with the family, his passion for soccer (aka football) from growing up in Scotland and running marathons.
To conclude our series of podcast episodes from Canada's Used Car Week this summer, we sit down with Samee Khan and Abdullah Baig, who are the founders of Pam — their company that uses artificial intelligence to improve the interaction between people and businesses (like automotive) and non-profits over the phone.Samee and Abdullah discuss the origin story of Pam (and her Thursday night sitcom inspiration), the applications of the AI technology inside the auto industry and beyond, how dealers are utilizing Pam and where the company is on its roadmap.
Not only was Autosled among the 2024 Inc. 5000 highlighting the fast-growing companies in the U.S., the vehicle logistics technology provider came in ranked No. 12 overall. Co-founder and chief revenue officer Dave Sperau shared the company’s reaction to that honor, how Autosled has developed over the past four years and some of its plans to serve dealers.
Ask any football fan: a solid backup is critical. Along those lines, Advent Resources CEO Ben Gill joins the Auto Remarketing Podcast to discuss the company's new Advent Parachute program, which is a backup sales DMS designed to give dealerships a reliable contingency plan during primary sales system outages.
The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto highlighted a presentation about the next generation of remarketing. PAVE chief strategy officer Jameel Ghata explained how vital automated inspections and condition reports are to forward-thinking fleet managers.
Back for more from Canada's Used Car Week, a trio of experts from Canadian Black Book — Daniel Ross, David Robins and Stephen Smith — join the Auto Remarketing Podcast for a discussion on their vantage point into used-car retail, remarketing and auto finance.
Next up on our "Consignor Conversations" series of the Auto Remarketing Podcast is an interview with Sheila Tedesco, who is remarketing manager at Lobel Financial. Tedesco sat down with Cherokee Media Group senior editor Joe Overby at the Auto Intel Summit + National Remarketing Conference this spring to discuss her journey in remarketing, what trends she's watching in automotive and the joy she finds in event planning.
Two industry experts on fraud — Brady Harrison of Equifax and Robert Newman of Cox Automotive — appeared on the Auto Remarketing Podcast to discuss two forms of fraud that are impacting dealerships and finance companies more often nowadays. Harrison and Newman explained what car stacking is and how multi-payer scams develop as well as some strategies operators can deploy to spot and stop them.
The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto focuses on the first-party data your dealership generates. Kendra Brown of The Dream Team Media Company shares ways to get a handle on your data and how it can transform your operation regarding sales and customer retention.
The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto is designed to give dealerships a path toward growth with dynamic automotive advertising. Steve Kisic, who is based in Toronto as a national sales manager at PureCars, brings diverse automotive knowledge to the table, having worked for OEMs like Mercedes-Benz, Nissan and Infiniti, as well as at Kijiji Autos.
A new TransUnion study indicated electric vehicles are increasingly driving gains in the leasing market. Satyan Merchant, senior vice president and auto and mortgage line of business leader at TransUnion, returned for another episode of the Auto Remarketing Podcast to discuss the study findings and more.
Chaiz, an Austin, Texas-based startup that provides a comparison marketplace for extended car warranties, announced an oversubscribed $3.7 million seed funding round on Wednesday.Ryan Hartman and Reto Bolliger, two of the Chaiz co-founders, joined the show to discuss the genesis of the company, how its business model works and how it distinguishes itself from other services in the vehicle protection space, while also sharing the role dealers could play. They also discuss how the funding will be utilized and the intricacies at play in the vehicle protection market.
The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto recapped a presentation about how women can “pay it forward” throughout all stages of their careers. Kathy Gilbert of CDK Global gave recommendations based on the current landscape for women in the automotive industry and how can men champion them in their successes.
The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto featuring a panel discussion with this year’s Profiles in Leadership. Moderated by Kathy Gilbert of CDK Global, this year’s honorees shared highlights of their professional careers and wisdom for other executives.
The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto focused on the human side of automotive. A panel discussion titled, “The Journey to Equity Continues,” featured Beth Byskal and Marcia Rossi of TD Auto Finance, along with Joyce Tshiamala of Hyundai Canada and Edith Pencil of Performance Auto Group.
Even with a notable ransomware attack happening during the span, the Q2 Auto Finance Digital Transformation Index highlighted how much digital activity is happening to get vehicles financed and retailed. Tim Yalich, head of auto strategy for Wolters Kluwer, appeared on the Auto Remarketing Podcast to elaborate about the impact digital is having in automotive nowadays.
The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto stressed the importance of consignors capturing buyers’ attention effectively to increase sales amid changing wholesale volume dynamics.Eddy Cusan and Steve Langdon with OPENLANE explored the current off-lease market and best practices for driving higher sales on remarketing channels, so sellers are always putting their best foot forward.
The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto delves into automotive professionals, especially women, can develop their own brand. A quartet of executives from LGM Financial Services — Jake Stacey, Clare Lowe, Christina Walecki and Kamini Hitkari — shared their journeys to developing their personal brands with intentions of helping others.
The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto focuses on search engine optimization and other parts of digital marketing.Melina Beeston, director of digital media of EDealer, offered recommendations for how stores can make the most of their advertising spending and resources.
The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto highlights shifting market trends dealers are now facing. Prepared with the newest information and context is Kevin Roberts, who is director of industry insights at CarGurus.
Next up on our “M&A + Auto Auctions” series of the podcast is a conversation with TPC Management Co. president Pierre Pons and longtime auto auction executive John Poteet, who recently joined TPC as an industry associate and management advisor.In this episode, we look at the auto auction M&A landscape from the seller's vantage point. Pons and Poteet discuss how an owner determines if they want to sell their auto auction, the process to prepare for a sale of the business, the new market entrants buying auto auctions these days and much more.
Before becoming the founder and CEO of Botdoc, Karl Falk was a member of the U.S. Air Force and played on the offensive line for the service academy’s football team under long-time coach Fisher DeBerry. During this episode of the Auto Remarketing Podcast, Falk described the cybersecurity landscape dealerships now face, using analogies drawn from his military and football experience to highlight how the automotive industry must come together to fight digital criminals.
The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto features a session about how dealers can use TikTok. While videos on that social media platform last only a couple minutes, Miranda Pyette — founder and lead automotive marketing consultant with Purpose Automotive — spends much longer discussing how dealers must adapt to the latest social media trends to stay competitive.
Next up on our series of shows from the Canada's Used Car Week Podcast Stage is a conversation with Guy Potvin, digital success manager at iPacket. Potvin discusses his CUCW presentation on how "Informed Buyers are Driving the Future of Retail," explaining the type of information car buyers want and how dealers should provide that info. Plus, he explains why "you can't engage a 2024 buyer with a 1994 sales process."
The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto features a keynote presentation titled, “Inventory Management Needs To Be Lead Management.” Lotpop CEO and owner Jasen Rice offered recommendations based on his industry experience going back to 1997 for how dealers can take new approaches with fresh leads and aged inventory.
The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto features a keynote presentation titled, “Connecting with the Modern Consumer.”Jessica Lo Basso and Jake Stacey of LGM Financial Services delved into the evolving landscape of consumer preferences and behaviors, offering actionable insights for sales professionals to adapt, engage and thrive in the dynamic automotive market.
Tim Hayden is the CEO of Brain+Trust, which specializes in data management, data privacy, regulatory compliance, cybersecurity, artificial intelligence and beyond. He joins the Auto Remarketing Podcast for a conversation with Cherokee Media Group senior editor Joe Overby about the company's origins, its work in the auto industry, data infrastructure and management, plus much more.
This episode of the Auto Remarketing Podcast features the second part of an in-depth conversation about Canada’s wholesale auto market.Joining this session from Canada’s Used Car Week in Toronto last month are: —Blair Earle, managing director of Canada, IAA—Todd Sanders, executive director, Ally SmartAuction—Mark Pavan, president, Wholesale-Express
Olivier Vincent, an expert in artificial intelligence, sees the auto industry on the brink of a revolution.Vincent wants dealers and other service providers to take advantage of everything AI can do, especially with understanding consumer needs, tailoring experiences to match individual preferences and improving overall communication.How the industry gets there is the focus of this episode of the Auto Remarketing Podcast recorded at this year’s Canada’s Used Car Week in Toronto.
Impel executive sales manager Ray Gill said, “dealers need to think bigger” when considering the use of artificial intelligence. In a training session from this year’s Canada’s Used Car Week titled, “How AI is Separating the Best From the Rest,” Gill went into an array of explanations and suggestions about how AI can be the tool dealers need.
Point Predictive’s Frank McKenna returned for another episode of the Auto Remarketing Podcast for a discussion about what’s happening on the fraud front.McKenna recapped his keynote appearance at this year’s Non-Prime Auto Financing Conference hosted by the NAF Association as well as the ransomware attack that hit CDK Global and impacted thousands of dealerships.
Canada’s wholesale auto market is so vast that a conversation about it had to be divided into two parts for the Auto Remarketing Podcast.The first part of that conversation from Canada’s Used Car Week in Toronto features: —Riley Spiers of OPENLANE Canada—Matt Rispin of North Toronto Auction / AutoCanada—Steve Macaluso of Copart—Gerry Johnson of Otolane—Bryan McIntyre of EBlock
Two executives from RPM focused on three specific topics involving logistics and transportation for this special sponsored episode of the Auto Remarketing Podcast.Andrew Kmita, who is director of sales, remarketing, and Lilia Soper, who is director of operations, vehicle, each elaborated about trust, transparency and the enterprise model as ways RPM can benefit new and current clients.
Most Canadians who purchase a vehicle need financing. A trio of industry executives described the current financing landscape during this year’s Canada’s Used Car Week.For this episode of the Auto Remarketing Podcast, we take you back to Toronto for a conference panel discussion focused on the state of auto finance in Canada. The panel included:—Stephanie Lamb of CIBC—Ilja Troitschanski of Axis Auto Finance—Dave Fowler of TD Auto Finance
According to the Insurance Bureau of Canada, the cost of insurance claims for replacing stolen vehicles in Canada soared to a record-breaking $1.5 billion in 2023, the second consecutive year auto theft claims costs have surpassed $1 billion.And the National Insurance Crime Bureau (NICB) and the National Highway Traffic Safety Administration (NHTSA) said more than 1 million vehicles in the U.S. have been stolen annually during each of the past two years.It’s statistics like those that prompted CARFAX Canada president Shawn Vording to give a keynote presentation at this year’s Canada’s Used Car Week in Toronto. Vording’s presentation titled, “Hot Wheels and Cold Sweats: Navigating the Wild World of Vehicle Theft,” is included in this episode of the Auto Remarketing Podcast.
Next up on our series of Auto Remarketing Podcast episodes from the Canada's Used Car Week Podcast Stage is a conversation with Casey Harmon and Jody McComb of RunBuggy, which is a technology platform designed to improve the vehicle transport industry. Ahead of U.S.-based RunBuggy's July 1 launch in Canada, Harmon and McComb discuss the company's plans for its new market, the differences between the used-car industries of the U.S. and Canada, the impact of auction market digitization to the vehicle transport space and much more.
Next up on our series of Auto Remarketing Podcast episodes from the Canada's Used Car Week Podcast Stage is a conversation with Megan Mahon, head of sales enablement at Premier Truck Rental. Mahon talks with Cherokee Media Group senior editor Joe Overby about her session "Find Your Fight Song", which shows how music can help women navigate and thrive in a male-dominated field like automotive. She explains the connection between empowerment, inspiration and music, while also sharing the playlist that gets her fired up for a conference.
Next up on our "Consignor Conversations" series of the Auto Remarketing Podcast is an interview with George Koditek, who is manager of fleet remarketing at Hyundai/Genesis Motor North America.Koditek sat down with Cherokee Media Group senior editor Joe Overby during the Auto Intel Summit + National Remarketing Conference in April to discuss his journey in the wholesale vehicle industry, what he sees on the horizon for remarketing and much more.
No one should blame Gene Daughtry if he often hums the Johnny Cash song “I’ve Been Everywhere” since the senior consultant for Auto Master Systems likely has been to many of the same cities included in the chorus of that country tune.While he didn’t burst into song during his latest visit for the Auto Remarketing Podcast, Daughtry did share more anecdotes about how dealers are navigating the current market for this episode recorded in Las Vegas during this year’s NIADA Convention & Expo.
LGM Financial Services executive vice president of marketing Jeff Schulz acknowledged more Canadians are seeking digital paths toward acquiring their next vehicle.During this episode of the Auto Remarketing Podcast recorded during Canada’s Used Car Week in Toronto, Schulz highlighted how the F&I is responding and what might be on the horizon in connection with artificial intelligence and other technologies.
Normand Theberge serves as senior vice president and general manager of Cars Commerce Canada. During this episode of the Auto Remarketing Podcast recorded during Canada’s Used Car Week in Toronto, Theberge recapped the successful blending of D2C Media into the Car Commerce Canada portfolio, the future of Accu-Trade in Canada and more.
Laura Davidson owns and operates Key Auto Approvals in Burlington, Ontario. A portion of Davidson’s customer base has been struggling financially, making reliable transportation even more important.One of Cherokee Media Group’s Women & Automotive: Profiles in Leadership program selections, Davidson made time for the Auto Remarketing Podcast after appearing on stage during Canada’s Used Car Week in Toronto. Davidson gave an update about how her customers and dealership are doing and offered future expectations.
J.D. Power’s Mike Buckingham not only was part of the expert speaking faculty at Canada’s Used Car Week, but he also spent time at this year’s event in Toronto for the Auto Remarketing Podcast.Buckingham described some of the primary differences between the U.S. and Canadian finance markets as well as some ingredients that could help dealers and lenders for the rest of the year and beyond.
In this episode of the Auto Remarketing Podcast, Jade Terreberry, Senior Director of Strategic Development for Autotrader and Kelley Blue Book, Cox Automotive’s Consumer Marketplaces, shares information on the new summer learning series: The Complete Profit Picture. Jade highlights the importance of the right car, for the right consumer, for the right price, with the right strategy.Registration for The Complete Profit Picture opens today, and more information and registration details areincluded in the podcast.
Chris Elliott, vice president of mergers and acquisitions at America’s Group, joins the show to kick off our series on "M&A + Auto Auctions." Chris and Cherokee Media Group senior editor Joe Overby discuss the company’s growth strategy and M&A targets as well as overall buy-sell growth/consolidation in the auto auction industry.
For years, Kathi Kruse has made her name working with car dealers to improve their social media presence, digital marketing and online reputation management. But her roots are in the financial side of the dealership, which is why she’s created a new business – Automotive CFO-To-Go, offering her experience and expertise as a chief financial officer to dealers in need of help in that area.In this episode of the Auto Remarketing Podcast, recorded on-site at the 2024 NIADA Convention and Expo in Las Vegas, Kruse discusses the role of a dealership CFO, as well as opportunities for dealers to engage with consumers on social media.
Terry MacCauley loves his job and loves talking about it. That’s why the enthusiastic founder, president and CEO of Big Time Advertising and Marketing is becoming a popular speaker at auto industry events.Auto Remarketing Podcast host Andrew Friedlander finally caught up with MacCauley during the 2024 NIADA Convention and Expo in Las Vegas for a lively conversation about marketing, how to avoid diminishing returns from the money you spend on it, and having fun with artificial intelligence.
Tracy Myers’ resume might begin with owning and operating Frank Myers Auto Maxx, his successful independent dealership in Winston-Salem, N.C., but that’s not even close to where it ends. He’s also an NIADA National Quality Dealer, an acknowledged expert in marketing and branding, a wrestling promoter, a best-selling author, a business trainer and consultant, and an Emmy-winning film producer – not to mention star of some of his market’s most loved (and hated) TV ads.At the recent NIADA Convention and Expo in Las Vegas, Myers joined Cherokee Media Group’s Andrew Friedlander on the Auto Remarketing Podcast to talk about the “secret sauce” that creates a great customer experience, plus a whole lot more.
LotLinx executive chairman Len Short joins the show to discuss the company's new Vincensus report, a new monthly and quarterly analysis that shares real-time vehicle inventory data and insights."Data is the key to your future. It's the key to your competitiveness," Short said. "Dealers are waking up to this and building their own CDPs. They know that they need to leverage their proprietary data smartly." Listen to the full episode to hear more Short about what the data can tell dealers and the big-picture trends he's watching from the report.
National Independent Automobile Dealers Association vice president of dealer development Jeremy Beck shared a new statistic that surprised many executives who have been in the car business for decades.Hear Beck explain that data point and more during this episode of the Auto Remarketing Podcast recorded in Las Vegas at this year’s NIADA Convention & Expo.
NextGear Capital president Scott Maybee addressed a question that dealerships likely have been wondering, too, as they examine their floorplan expenses and other operational matters.What if interest rates never drop much below where they currently are?Maybee shared his response and more for this episode of the Auto Remarketing Podcast recorded in Las Vegas at this year’s NIADA Convention & Expo.
Where is fraud most prevalent in the car-buying process and how can dealerships work to prevent it? QoreAI CEO Todd Smith addresses these topics and more in this conversation with Cherokee Media Group senior editor Joe Overby. The company, which provides dealers with software to aid in identity verification, streamlined document management, and seamless credit processing, has been beta-testing with Luther Auto Group for two years. Smith shares some of the takeaways from that work and where the company is on its product roadmap.
More than 40 new electric vehicles are expected to hit the market by 2025, according to J.D. Power.Experts think this increase seems to be driven by increased automaker incentives, high interest rates, federal EV tax credit leasing loophole, and concerns about long-term serviceability and battery health. And they said an increase in leased EVs will equate to an influx of off-lease vehicles entering the secondary EV market in the next 24 to 36 months. During this year’s Auto Intel Summit + National Remarketing Conference presented by SmartAuction in Cary, N.C., a panel of industry experts discussed this emerging market, including sales, service and the importance of preparing for this growing segment.The panel included:—Elena Ciccotelli, host and producer, The EVs for Everyone Podcast—Jimmy Douglas, founder and CEO, Plug—Dan Saidy, director of sales operations, The CAR Group (Norm Reeves)—John Foley, co-founder and president, Recharged
With only 13 EVs/PHEVs now qualifying for the full IRA Federal incentive of $7,500 due to sourcing requirements, it is clear that EV/PHEV leasing, with the 45W rule that grants the commercial user the full credit with no sourcing requirements, will inevitably be the preferred “sale” of choice for many OEMs and finance institutions. However, as values of used EVs have dropped (and continue to drop) dramatically over the last 18 months, it has become increasingly difficult to forecast a residual value, vital to any finance organization's lease planning. During this year’s Auto Intel Summit + National Remarketing Conference presented by SmartAuction in Cary, N.C., a trio of experts explored the wide-ranging ramifications of the substantial loss in value of used EVs, the continuing evolution of the used EV market, and how technology and digital marketplaces will affect the future of the new and used EV market.The panel included:Elena Ciccotelli, host and producer, The EVs for Everyone PodcastJohn Possumato, founder and CEO, DriveItAwayJimmy Douglas, founder and CEO, Plug
During this year’s Auto Intel Summit + National Remarketing Conference presented by SmartAuction in Cary, N.C., RouteOne chief revenue officer Jeff Belanger moderated a panel discussion titled, “The Next Frontier in eContracting.” The session included:—Sam Miller, group manager of consumer lending at Toyota Financial Services—Mitch Falink, vice president of lender and aftermarket relations at Reynolds & Reynolds—Dave Latham, vice president of product at CDK
Digital auditing is now enabling floorplan and wholesale finance companies to “self-audit” physical auto and equipment inventory, leveraging artificial intelligence, machine learning and API integration.At this year’s Auto Intel Summit + National Remarketing Conference presented by SmartAuction in Cary, N.C.., Marguerite Watanabe of Connections Insights moderated a panel discussion about how these digital audits are progressing, asking for perspectives from a trio of industry executives, including:—Jeff Bunch of Sopra Banking Software—Erica Novick of ACV Auctions—Paul Kramarz of Automotive Finance Corp.
A quartet of industry experts from EY were straightforward with attendees at this year’s Auto Intel Summit + National Remarketing Conference presented by SmartAuction in Cary, N.C.Innovate or else.During this episode of the Auto Remarketing Podcast, listen to a panel discussion when the EY experts — Courtney Dusseau, Katie Johar, Bryan Chance and Dan Rocklein — explore how direct-to-consumer auto sales and the future of financing presents new opportunities for business leaders to develop robust strategies and foster key partnerships in order to compete.
Rebecca Jenkins, senior director of business development with AccuTrade, addressed one of the pressing questions discussed most during this year’s Auto Intel Summit + National Remarketing Conference presented by SmartAuction in Cary, N.C. How are electric vehicles impacting the used-car market? Listen to this episode of the Auto Remarketing Podcast to hear Jenkins’ keynote presentation given during the event’s final day.
Mark Burkholder, president of the Auto Dealer Services Group for Peachtree Planning is an expert financial planner whose specialties include succession planning and estate planning. But at the recent 2024 BHPH United Summit, he spoke about something different – “golden handcuffs”, a strategy dealers can use to entice key employees to stay in the business.On this episode of the Auto Remarketing Podcast, Burkholder explains how that works, as well as discussing the importance of having a succession plan and the potentially enormous impact of a coming change in the estate tax law.
On this episode of the Auto Remarketing Podcast, Super Dispatch founder and CEO Bek Abdullayev takes us behind the scenes of the company's next generation marketplace. Abdullayev shares more about how the approach to solve the challenges in the logistics vertical of fraud and trust issues, the rise of artificial intelligence and the need for central platforms and technology integrations as the team built this next generation marketplace.
What will the electric market look like in 2030 and, more importantly, how will we get there? That was the theme of this debate — a true clash of titans — between Steve Greenfield of Automotive Ventures and Scott Case of Recurrent during this year’s Auto Intel Summit + National Remarketing Conference presented by SmartAuction in Cary, N.C. Moderated by Cherokee Media Group’s Joe Overby, Greenfield and Case sparred for more than 30 minutes, setting the stage for another potential meeting at this year’s Used Car Week.
During a panel discussion at this year’s Auto Intel Summit + National Remarketing Conference presented by SmartAuction in Cary, N.C., a quartet of experts explained how evolving technology is making massive amounts of data more understandable and usable for auto financing.Led by Cherokee Media Group’s Nick Zulovich, the panel included:—Kevin Filan of Open Lending—Jessica Gonzalez of InformedIQ—Scott McMahon of Equifax—Tim Yalich of Wolters Kluwer
Credit Acceptance chief marketing and product officer Andrew Rostami made his first appearance on the Auto Remarketing Podcast, sharing numerous perspectives about the non-prime and subprime portions of the auto-finance market. Rostami also highlighted the keys for success for Credit Acceptance and the entire industry for the remainder of the year and beyond.
James Virgoe of APCO Holdings and GWC Warranty is back for another special sponsored episode of the Auto Remarketing Podcast. Virgoe recapped some of the most pressing challenges independent dealers are facing nowadays, including inventory management and catering to modern customers when they get to F&I options. He also offered some recommendations to help operators “weather the storm.”
For most of us, a forgotten unpaid bill is just a hassle. For Robyn Burkinshaw, it sparked an epiphany that led her to create technology that allows customers to make payments by text, an innovation that has made her company, BlytzPay, a popular choice among buy here-pay here dealers.During the 2024 BHPH United Summit, Burkinshaw joined the Auto Remarketing Podcast to talk payment technology, where it’s headed and why making payments more convenient is important for customers – and crucial for collectors.
Attorney Mike Howk got into the repossession business by accident. More than three decades later, he not only is still there, he is a nationally recognized expert in repossession law as risk manager and director of education for the Recovery Specialist Insurance Group.As such, he was a speaker at the 2024 BHPH United Summit, during which he joined Auto Remarketing associate editor Andrew Friedlander on the Auto Remarketing Podcast to talk a little “inside baseball” about repo law and the risks involved in repossessions.
Hudson Cook partner Patty Covington acknowledged the difficult balance dealerships must make with their advertising campaigns. They must create something that catches the attention of potential buyers while remaining compliant with state and federal regulations. To help dealers of all sizes, Covington appeared on this episode of the Auto Remarketing Podcast to share some suggestions.
Amit Chandarana is the chief commercial officer at Signal Technologies, which specializes in the Canada-to-U.S. used-vehicle import market. He sat down with Cherokee Media Group senior editor Joe Overby at ASOTU Con outside Baltimore last month for a conversation about the vehicle import-export market, the conference's Pitch Tank competition, advice for startups and entrepreneurs, what his new role at Signal entails, plus much more.
PODCAST: 20 Group legend Brent Carmichael on why dealers should rethink their business modelBrent Carmichael has been a 20 Group moderator, instructor and dealership consultant with NCM Associates for almost two decades, and is now practically synonymous with 20 Groups. So much so that in being introduced before one of his two sessions at the 2024 BHPH United Summit in Las Vegas this spring, he was described as an “industry legend.”During that event, Carmichael sat down with Auto Remarketing associate editor Andrew Friedlander on the Auto Remarketing Podcast, sharing his thoughts on why dealers should take a hard look at their business model, how to recruit and retain service technicians and how dealers have improved during his long automotive career.
When buy here-pay here dealers Luke Godwin and Jeff Watson attend an auto industry conference, everyone knows who they are. As hosts of The Independent Dealer Podcast, they have built a loyal following by sharing insights from their businesses and picking the brains of industry experts.During the 2024 BHPH United Summit in Las Vegas, Godwin and Watson managed to find time between leading two sessions, attending many others and interacting with their legion of fans to join the Auto Remarketing Podcast to discuss dealers learning from dealers, the hot topics discussed at the event and more.
Kevin Roberts, director of industry insights and analytics at CarGurus, joined the show from the Auto Intel Summit + National Remarketing Conference for a conversation about the data metrics that dealers should watch to maximize profitability and how he prepares for conferences as a solo speaker, moderator and panelist.Plus, he shares what a typical day looks like for an automotive analyst before delving into used-car affordability trends and much more.
Brodie Cobb, CEO of The Presidio Group, joins Cherokee Media Group senior editor Joe Overby for a discussion about why dealer groups and auto industry incumbents have become busy investors in early-stage tech companies, the varying strategies of strategic vs. financial investors, what areas of automotive are seeing increased M&A, plus much more.
As an extension of our conferences and live events, Cherokee Media Group is launching a new print and podcast series called "Consignor Conversations," where we interview leading remarketing executives from commercial consignors. We begin the series with an interview of Stephanie Compton, vice president of asset remarketing at Exeter Finance and CMG's 2023 National Remarketing Executive of the Year, who chatted with senior editor Joe Overby during April's Auto Intel Summit + National Remarketing Conference in Cary, N.C.
Talking about blockchain gets Brad Smith excited about its significant potential in automotive and elsewhere in financial services. The vice president of product management at Experian explained his reasons during this episode of the Auto Remarketing Podcast recorded at this year’s Auto Intel Summit+National Remarketing Conference in Cary, N.C.
PayNearMe executive vice president and chief marketing officer Anne Hay went through some of the highlights of the latest company study on repayments and consumer preferences for online and other alternative methods. During this episode of the Auto Remarketing Podcast, Hay also addressed a question she said she gets regularly about whether traditional cash payments will ever go away.
Allied Solutions sales specialist John Elias spent time during this sponsored episode of the Auto Remarketing Podcast explaining one of the most complex parts of auto finance. When a triggering event occurs, dealerships, finance companies and product providers all must navigate through a potential maze of processes to get consumers their refunds. Elias takes listeners through potential pitfalls and offers an array of recommendations to potentially avoid compliance problems.
In this episode Ray Scarpelli, of Ray Chevrolet and Ray Chrysler Dodge Jeep and Ram in Fox Lake, Ill., shares how his family got into the car business. He’s a third-generation dealer — his father and grandfather are still involved in the stores.He talks about his career in the car business and how he uses his trophy-winning fantasy football chops to appear on podcasts to promote the family business and to share his insights on fantasy players for the Bears.Ray is prime example of what the Auto Remarketing's Dealers Under 40 program, presented by ATN, is all about!
Conecta Marketing Group founder and CEO Andres Huertas discussed two important topics for dealerships and finance companies following his appearance as one of the expert speakers at this year’s Auto Intel Summit+National Remarketing Conference. Along with recommendations to boost communications between stores and credit providers, Huertas also explained how dealers and lenders can avoid misunderstandings about Hispanic car buyers.
It’s been a busy year since Jeff Martin became chief executive officer of the National Independent Automobile Dealers Association. In this episode of the Auto Remarketing Podcast, Martin takes us through what’s happened during that span as well as what attendees can expect from the annual NIADA Convention, which is scheduled for June 17-20 in Las Vegas.
National Automotive Finance Association executive director Jennifer Martin had a lot of positive developments to share. The organization is using technology to grow and serve its membership while also preparing for a series of events, including the 28th Non-Prime Auto Financing Conference, which is set for June 5-7 in Fort Worth, Texas.
Montway Auto Transport executive vice president of business development Mike Trudeau highlighted how dealerships are continuing to evolve and why their logistics needs are changing, too. In this special sponsored episode of the Auto Remarketing Podcast, Trudeau described this changing landscape and how the company is deploying services like the Montway Automation Portal to serve clients.
Auto industry attorney Steve Levine, owner and chief legal and compliance officer of Ignite Consulting Partners, is not a scary guy. But he told a chilling tale in his session at the 2024 BHPH United Summit in Las Vegas, frightening the dealers in attendance with the gory details of the Federal Trade Commission's proposed CARS Rule. The rule, currently on hold pending a court challenge, would require drastic changes in many areas of dealership operations.During the Summit, Levine joined Auto Remarketing associate editor Andrew Friedlander to discuss those changes, other potential compliance issues and the upcoming Compliance Unleashed conference.
Point Predictive chief fraud strategist Frank McKenna returned to the Auto Remarketing Podcast to discuss one of company’s biggest annual projects.McKenna shared some highlights from Point Predictive’s auto fraud report, acknowledging the total impact on dealerships and finance companies continues to grow.
It all seems simple. Dealerships want to reach potential buyers with the specific vehicle they want at the right time. But we know the car business is complex, so Aaron Hancock is here with some solutions. During this special sponsored episode of the Auto Remarketing Podcast, the director of product management for automotive at LeadVenture shares insights about what car buyers want nowadays and how dealerships can provide a path to customer satisfaction and store profitability.
As OEMs begin to increase vehicle production, Autosled's Senior Vice President of OEM and Government Relations, Bart Schuster, discusses current and future logistics trends for retail automotive. He also reviews specific areas where Autosled pivots to address industry challenges, regardless of whether it's acting as the carrier of contract or a backup carrier for automotive manufacturers.Describing the current transportation landscape for retail automotive, Bart dives into the evolving vehicle demands for both OEM and Government logistics since 2020, as well as where he believes the opportunities lie in the future.
Claire Nicol and Tom Reid of RPM appeared on this special sponsored episode of the Auto Remarketing Podcast. They highlighted how the logistics company’s vast industry connections and significant investment in technology combine to create robust platform for dealerships and other clients who need vehicle transportation.
Four forthcoming repossession agents shared a variety of personal and professional anecdotes last week during the North American Repossessors Summit in Orlando, Fla.In a conference session titled, “What I Wish I’d Known…A Cautionary Tale for Small, Medium, & Large Recovery Companies,” the conversation included:—Ray Franklin of National Locating & Recovery, Inc.—Matt Freeman of Professional Towing and Recovery—Richard Grosvenor of Speedy Recovery Services, Inc.—Starr Sawalqah of Alpha Recovery
American Recovery Association president Vaughn Clemmons addressed the record gathering for last week’s North American Repossessors Summit, sharing his “unfiltered beliefs on the state of our recovery industry.” Clemmons described the challenges and opportunities the industry has, asking for a “call for collaboration,” involving agents, finance companies, forwarders and other service providers that might touch repossessed vehicles.
In a new series of the Auto Remarketing Podcast, Cherokee Media Group interviews “Dealer Entrepreneurs” — auto retail leaders, who in addition to their roles at dealerships, have also launched outside companies/startups in the automotive space.Next up in this series is a conversation with Joe Shaker, who is co-founder and CEO of TruVideo and owner of Shaker Auto Group.
In a new series of the Auto Remarketing Podcast, Cherokee Media Group interviews "Dealer Entrepreneurs" — auto retail leaders, who in addition to their roles at dealerships, have also launched outside companies/startups in the automotive space. Kicking off this series is a conversation with Ryan Maher, who is the founder of BizzyCar, which provides a loyalty solution designed to boost dealership service revenue by automating recalls. Maher is also a partner in Missouri's St. Charles Automotive dealer group.
Cherokee Media Group president Bill Zadeits catches up with Larry Dixon, who is vice president of Auction Data Solutions/AuctionNet at the National Auto Auction Association, during last month's CAR Conference in Phoenix.They discuss Dixon's presentation at the conference, which included highlights from NAAA's annual member survey, auction volumes, conversion rates, vehicle affordability, used-car demand and more.
Next up on our series of Auto Remarketing Podcast episodes from NADA Show 2024 is a conversation with Stephen Smith, who is vice president of product & engineering at Cox Automotive.Smith talks with Cherokee Media Group's Joe Overby about electric vehicle battery health as well as the recon, repair and remarketing of EVs and much more.
Signal Technologies chairman and CEO Steve Jillings and chief commercial officer Tyler Hall sit down with Cherokee Media Group senior editor Joe Overby at NADA Show 2024 in Las Vegas. Signal specializes in the Canada-to-U.S. used-vehicle market, so the conversation delves into important reminders for dealers importing cars, market factors impacting the importing and exporting of vehicles, the process of moving vehicles between countries and much more.
Cars are full of complex technology nowadays, especially electric vehicles. But buyers often want a simple path to getting vehicle service contracts and other protection products. With that environment in mind, James Virgoe of APCO Holdings and GWC Warranty takes us through the steps to positive results for both dealerships and their customers in this special sponsored episode of the Auto Remarketing Podcast.
DAS Technology CEO & co-founder Alexi Venneri joins the show from NADA Show 2024 in Las Vegas, where she talks with Cherokee Media Group senior editor Joe Overby about helping dealers navigate the customer experience, digital retail myths, the company's study and much more.
Cars Commerce said in its 2024 Automotive Trends report there is roughly a 10.2 million-unit deficit in the number of 1- to 3-year-old vehicles expected to re-enter the pre-owned car market in the near future, leading to a “sparse and expensive” picture for dealers’ used-car inventories. How should store managers handle that situation? Brian Kramer, executive vice president at Cars Commerce and general manager of Accu-Trade, offered his perspectives during a conversation for the Auto Remarketing Podcast recorded at NADA Show 2024 in Las Vegas.
Before spending a few minutes with Cherokee Media Group to elaborate about the used-car market, National Automobile Dealers Association chief economist Patrick Manzi gave a press conference on the NADA Live Stage. Hear what else Manzi had to say about the franchised dealership world from Las Vegas during NADA Show 2024 through this episode of the Auto Remarketing Podcast.
The CARS Rule from the Federal Trade Commission was one of the primary topics at NADA Show 2024, and Adam Crowell offered his expert perspectives, too.The vice president of legal and corporate development at KPA discussed the FTC and other regulatory matters during this episode of the Auto Remarketing Podcast recorded in Las Vegas.
It’s a joint episode of the Auto Remarketing Podcast and the PAL Podcast, featuring their respective hosts, Joe Overby and Jeremy Louisos.Joe and Jeremy connected at NADA Show 2024 last month in Las Vegas for a conversation in which each asked the other five surprise questions.They chatted about everything from electric vehicles and the Boston Bruins to exploring Vegas by foot and a punk rock museum.
Cherokee Media Group listened in as Tim Reuss of the Canadian Automobile Dealers Association appeared at NADA Show 2024 in Las Vegas. In this episode of the Auto Remarketing Podcast, hear what Reuss had to say about the challenges dealers in Canada are facing and the infrastructure struggles as more electric vehicles enter the market.
Continuing our series from NADA Show 2024, CARFAX editor-in-chief Patrick Olsen and CARFAX Car Care general manager Paul Nadjarian join the show for a conversation about electric vehicles, the company's presence in the wholesale market, the certified pre-owned market, the various factors impacting vehicle history and much more.
Credit Union Leasing of America president Ken Sopp and vice president of business development Mark Chandler elaborated about the company's prospects, the state of credit unions and the ongoing challenge to grow used-vehicle leasing during this episode of the Auto Remarketing Podcast recorded in Las Vegas at NADA Show 2024.
Next up on our series of episodes from NADA Show 2024, Erin Kerrigan, who is co-founder and managing director of Kerrigan Advisors, connects with Cherokee Media Group's Joe Overby during the J.D. Power Auto Summit. They discuss dealership buy-sell activity, dealer groups diversifying their lines of business, the state of used-car standalone stores and more.
Artificial intelligence can do a lot of things, but solving all of challenges within auto financing doesn’t appear to be one of them yet. Pete MacInnis, founder and CEO of eLEND Solutions, spent some time in Las Vegas at NADA Show 2024 for this episode of the Auto Remarketing Podcast to discuss AI, the company’s latest industry survey and more.
In late January, Black Book introduced Battery Adjusted Values, which it says are the industry’s first electric vehicle valuations. The valuations incorporate battery condition adjustments based on data from Recurrent, a provider of EV analytics.At NADA Show 2024 last month, Cherokee Media Group connected with Marko Iljadica of Recurrent as well as Laura Wehunt, Jared Kalfus & Alex Yurchenko of Black Book to discuss this partnership, the overall used-vehicle market and much more.
Almost seven years ago to the day (March 16, 2017), Cherokee Media Group's Joe Overby was in Chicago to record what would end up being the first-ever episode of the Auto Remarketing Podcast. The guests? Kayne Grau, the co-founder and then-CEO of DRIVIN, and his colleagues John Manganaro and Justin Mahlik. A few trips around the sun and industry evolutions later, Grau is the relatively new CEO of CarNow and the latest guest on our series of shows from NADA Show 2024, where he and Overby reconnect to talk about the new role and more.
Kanchana Sundaram acknowledged dealerships are fertile places for fraud to happen. But Experian’s senior director of product and innovation for automotive offered several suggestions for how stores can remain car retailers, not vehicle victims, during this episode of the Auto Remarketing Podcast recorded in Las Vegas at NADA Show 2024.
About a month before the company welcomed Sharon Mancero as part of its management team, Agora Data CEO Steve Burke made time for the Auto Remarketing Podcast at NADA Show in Las Vegas. Burke shared his assessment of the financing and securitization markets and how Agora Data is diversifying its offerings.
Continuing our conversations from NADA Show 2024, Cherokee Media Group's Joe Overby catches up with Chance Mayfield and Justin Neiser of Carfluent, a provider of artificial intelligence-driven software that helps dealers create bilingual vehicle listings.Mayfield and Neiser share the inspiration behind the company, how the software works, the nuances of translation and the importance of reaching the audience of Spanish-speaking car shoppers.
Next up on our series of Auto Remarketing Podcast episodes from NADA Show 2024, ACV CEO George Chamoun returns to the program to talk about sourcing inventory from consumers, ACV's "TEC Talks," growth areas for the company, its work with a.i.m. recon and much more.
Cherokee Media Group asked Jessica Caldwell of Edmunds a question that undoubtedly many consumers and perhaps some dealerships and finance companies are wondering, too.“Will retail prices for both used and new vehicles ever soften back to what they were say four or five years ago?”Caldwell addressed that question and more during this episode of the Auto Remarketing Podcast recorded at NADA Show 2024 in Las Vegas.
The FTC’s proposed CARS Rule is currently in legal limbo. So what are the likely arguments and the possible outcomes? And what should dealers be doing to prepare in the meantime?On this episode of the Auto Remarketing Podcast, Buckeye Dealership Consulting’s Shaun Petersen shares his considerable legislative, regulatory and compliance expertise as he untangles that issue, as well as discussing what’s at stake in the upcoming elections, how dealers can make an impact on the political process, and the upcoming BHPH United Summit, coming up April 23-25 in Las Vegas.
Justin Osburn, founder and CEO of Automotive Reinsurance Concepts and SmartGroups: 20 Groups Reimagined, returns to the Auto Remarketing Podcast fresh off a SmartGroup meeting that included some of the nation’s largest independent dealers.Osburn talks with Cherokee Media Group associate editor Andrew Friedlander about areas those dealers focused on, including opportunities in fixed ops and F&I, as well as what car dealers can learn from Walt Disney World – and how they can get a chance to learn at the Disney Executive Leadership Institute.
Stephen Smith, vice president of product and engineering at Cox Automotive, is the latest to join our series of Auto Remarketing Podcast episodes from NADA Show 2024 last month in Las Vegas. He talks with Cherokee Media Group senior editor Joe Overby about electric vehicle battery health, delving into some of the research, insights and regulations around that and how it impacts EV valuations.
Next up on our series of Auto Remarketing Podcast episodes from NADA Show 2024 in Las Vegas last month is a conversation with two executives leading the North American marketplaces at OPENLANE: senior vice president Shiv Dutt, who is also the president of the company's US marketplace; and SVP Trevor Henderson, who is president of the Canadian marketplace.
Continuing our discussions from NADA Show 2024 in Las Vegas last month, Lyamen Savy joins the Auto Remarketing Podcast to discuss her new venture, Blabber, where she is founder and CEO.Blabber is a referral platform, where automotive professionals can "rapidly scale your sales through warm introductions." Savy talks with Cherokee Media Group's Joe Overby about that new venture and more.
Alternative data isn’t new in auto financing. But Lena Bourgeois, senior vice president of vertical markets at Equifax, explained why alternative data is now more refined to the benefit of finance companies of all sizes. Bourgeois discussed that topic and more during this episode of the Auto Remarketing Podcast recorded at NADA Show 2024 in Las Vegas.
Continuing our series of Auto Remarketing Podcast episodes from NADA Show 2024 in Las Vegas, Automobile Technologies managing director Mike Boyd and Repair OnDemand president Randy Kobat join Cherokee Media Group's Joe Overby from the expo hall floor to talk repair and recon.
Next up on our series of Auto Remarketing Podcast episodes from NADA Show 2024 earlier this month in Las Vegas is a conversation with Derek Hansen, vice president of operations, inventory and management solutions at Cox Automotive.
Cherokee Media Group’s Nick Zulovich reconnected with Ken Hill, who is managing director of 700Credit. They shared a conversation about auto financing, regulation and fraud during this episode of the Auto Remarketing Podcast recorded at NADA Show 2024 in Las Vegas.
The buy-here, pay-here industry was also represented at NADA Show 2024 in Las Vegas. And for this episode of the Auto Remarketing Podcast, Byrider Franchising CEO Mike Onda spent some time with Cherokee Media Group’s Nick Zulovich to discuss what’s happening in the BHPH space and how the company is helping new and existing franchisees.
Next up on series of Auto Remarketing Podcast episodes from NADA Show 2024 earlier this month in Las Vegas is a conversation with OPENLANE CEO Peter Kelly.
Origence chief revenue officer Phil DuPree is in a festive mood like the rest of the company that provides technology solutions for credit unions. The company that includes CUDL is celebrating its 30th year of operations in 2024.
Next up on our series of podcasts from the NADA Show 2024 exhibit hall is a conversation with Wendy Engelhardt, strategic Solutions manager at automotiveMastermind.Wendy and Cherokee Media Group senior editor Joe Overby discuss how fellow companies within the S&P Global Mobility umbrella work together, how automotiveMastermind has evolved since its 2012 launch, how the company is helping dealers with their used-car inventory and much more.
It’s quite a balancing act nowadays for dealers who have some customers who want to do everything digitally and others who want nothing to do with those financing tools, preferring to do everything in person with paper documents. RouteOne’s Amanda George takes us through that scenario and more during this episode of the Auto Remarketing Podcast recorded at NADA Show 2024 in Las Vegas.Listen to the episode in the window below.
We get into the auto-finance numbers again during this episode of the Auto Remarketing Podcast recorded at NADA Show 2024 in Las Vegas. Experian’s Melinda Zabritski reviewed the latest quarterly trends as well as other metrics the industry is generating that now merit watching.
Individuals outside the automotive industry might believe owning a dealership is a way to literally print money. Knowing full well that’s not the case, Tim Blochowiak of Protective Asset Protection offered some suggestions to help principals build real wealth through their businesses during this episode of the Auto Remarketing Podcast recorded at NADA Show 2024 in Las Vegas.
It's a joint episode of the Auto Remarketing Podcast and the EVs for Everyone Podcast, featuring their respective hosts, Joe Overby and Elena Ciccotelli!Joe and Elena connected at NADA Show 2024 earlier this month in Las Vegas for a conversation in which each asked the other five surprise questions.They chatted about their first cars, electric vehicles, the joys of podcasting, hidden gems in Vegas and much more.
Continuing our series of conversations from NADA Show 2024, Car Pros Automotive Group CEO Matthew Phillips joins the podcast to discuss the advantages of the franchise dealer model, the move by some EV makers to launch dealerships, standalone used-car stores, the CPO market and more.
Next up on our series of podcasts from NADA Show 2024 is a conversation with Casey Ivins of the Costco Auto Program, who connected with Cherokee Media Group's Joe Overby at the J.D. Power Auto Summit to talk about the used-car market trends he is watching this year, how the Costco Auto Program has adapted to the changing needs of dealers, and much more. Plus, both Casey and Joe share their "go-to" food items at Costo warehouses.
We begin our series of podcasts from the expo hall floor at NADA Show 2024 in Las Vegas with this interview of CarGurus CEO Jason Trevisan. Trevisan and Cherokee Media Group's Joe Overby discuss the evolution of CarGurus' business model, challenges and opportunities in the wholesale car market, the company's pre-qualification network for auto financing, plus much more.
For this episode of the Auto Remarketing Podcast recorded in Las Vegas at this year’s Vehicle Finance Conference hosted by the American Financial Services Association, we share another visit with one of the industry’s great historians, Terry O’Loughlin, who is director of compliance for Reynolds Document Solutions at Reynolds and Reynolds. O’Loughlin gave some historical context about how the Federal Trade Commission has approached automotive regulation in light of the agency releasing the Combating Auto Retail Scams (CARS) Rule.
Jessica Gonzalez works for InformedIQ, while Tim Yalich is part of the team at Wolters Kluwer. But they’ve collaborated in the past to benefit mutual clients. In this episode of the Auto Remarketing Podcast recorded in Las Vegas at this year’s Vehicle Finance Conference hosted by the American Financial Services Association, Gonzalez and Yalich described how well complementary service providers work together in auto finance to lift the entire industry.
In this special sponsored episode of the Auto Remarketing Podcast, Ally’s Matt Arnold offers his assessment of the current state of auto financing, the dynamics of vehicle prices and how the finance company approaches working with consumers at various credit tiers.
A year ago, TransUnion examined the downturn in vehicle leasing and what elements would be needed for the delivery option to rebound. At last month’s Vehicle Finance Conference hosted by the American Financial Services Association, TransUnion’s Satyan Merchant revisited those findings to project what might happen in leasing and other parts of auto financing for this episode of the Auto Remarketing Podcast.
Just before last month’s Vehicle Finance Conference hosted by the American Financial Services Association, Open Lending released initial findings from its newest study on vehicle accessibility and automotive financing perceptions among near- and non-prime consumers. Open Lending senior vice president of marketing Kevin Filan offered more details for this episode of the Auto Remarketing Podcast.
Frank McKenna was one of the most sought-after experts at this year’s Vehicle Finance Conference hosted by the American Financial Services Association. Many attendees are impacted by fraud nowadays, so the Point Predictive executive recapped some of the questions he received in Las Vegas and more for his regular visit on the Auto Remarketing Podcast.
After being on stage asking questions and facilitating a conversation at this year’s Vehicle Financial Conference, GM Financial’s Kyle Birch made time during the American Financial Services Association event to be a part of the Auto Remarketing Podcast. Birch recapped the successful year GM Financial had as well as other developments connected with the auto-finance industry.
Danielle Arlowe and Celia Winslow of the American Financial Services Association still had plenty of energy for this episode of the Auto Remarketing Podcast recorded in Las Vegas at the end of the organization’s annual Vehicle Finance Conference. Arlowe and Winslow recapped the active scenes at the state and federal level in connection with legislative and regulatory development.
We continue our series on the Auto Remarketing Podcast highlighting some of the panels and presentations from Used Car Week 2023. This episode features a keynote presentation by Noah Lee of Dealer.com titled, “Turning Your Data into Dollars: How to Drive Profits in Today’s Times.”
We continue our series on the Auto Remarketing Podcast highlighting some of the panels and presentations from Used Car Week 2023. This episode features a presentation from Dealer Training Tuesday by Steve Roessler of DriveCentric titled, “Mastering Modern Communication Strategies for Sales Success.”
We continue our series on the Auto Remarketing Podcast highlighting some of the panels and presentations from Used Car Week 2023. This episode features a presentation by Sara Hoagey of eliteBDC titled, “Learn the Advantages of Different BDC and CRM Structures for Your Dealership.”
In another special sponsored episode of the Auto Remarketing Podcast, we welcome back Rusty West, vice president and founder of Market Scan, now part of S&P Global Mobility. West shared his perspectives on what he anticipates will be one of the most talked about subjects at NADA Show 2024. It’s the CARS rule from the Federal Trade Commission that’s set to add more regulation to explanations of monthly payments, advertising and other parts auto retailing.
We continue our series on the Auto Remarketing Podcast highlighting some of the panels and presentations from Used Car Week 2023. This episode features a presentation and discussion with Holly Balogh and Stamatis Ferarolis of RISC titled, “Improve Repossession Percentages Through Managed Direct Compliance.”
In this Auto Remarketing Podcast, Gabe Garoni, SVP of Insurance Sales for Ally, speaks to various important points on the F&I process. Gabe looks back on his experience in dealerships and his impressive stint with Ally to share how F&I demonstrates its value to dealers and consumers.
Hudson Cook partner Patty Covington is back on the Auto Remarketing Podcast to tackle a tricky situation for finance companies. Covington explained how there are different kinds of complaints finance companies often face. She then offered some recommendations for how finance companies can turn a negative situation into a positive one for the credit provider and customer.
Andrew Kmita and Shannon LaPointe are part of the sales team at RPM, an international shipping and logistics company specializing in finished vehicle and freight transportation. Kmita and LaPointe appeared on this special sponsored episode of the Auto Remarketing Podcast to highlight expectations for the transportation sector this year and how RPM is using technology and other strategies to alleviate capacity constraints.
We continue our series on the Auto Remarketing Podcast highlighting some of the panels and presentations from Used Car Week 2023. This episode features a keynote presentation from Dealer Training Tuesday. Automotive Training Network CEO Mark Gilbert orchestrated a session titled, “How to Manage Different Personalities As You Do Business.”
We continue our series on the Auto Remarketing Podcast highlighting some of the panels and presentations from Used Car Week 2023. This episode features a panel discussion with four experts from Ernst & Young titled, “The AI Revolution: Navigating the Digital Transformation.” The panel included Courtney Dusseau, Katie Johar, Bryan Chance and Branson Smith.
In this episode of the Auto Remarketing Podcast, we reconnect with Travis Wools of Protective Asset Protection to recap the company’s latest dealer survey about F&I and more. Wools shared how dealers are approaching traditional F&I activities as well as presenting products when retailing electric vehicles and powersports units.
We continue our series on the Auto Remarketing Podcast highlighting some of the panels and presentations from Used Car Week 2023. This episode features a keynote presentation by Laurie Foster of Foster Strategies Group titled, “How to Optimize, Maximize and Monetize Your Dealer-Provider Partnerships.”
We continue our series on the Auto Remarketing Podcast highlighting some of the panels and presentations from Used Car Week 2023. This episode features a panel discussion moderated by Brian Pasch titled, “10x Your Opportunities to Buy and Sell Cars Using CDPs and AXLE Technology.” The panel also included:Jonathan Lucenay of ClientCommandDerek White of E-Drive AutoAndy Shaffer of Tealium
We continue our series on the Auto Remarketing Podcast highlighting some of the panels and presentations from Used Car Week 2023. This episode features another part of Dealer Training Tuesday, as Lotpop’s Jasen Rice gave a presentation titled, “Inventory Management Should Be Lead Management.”
Boris Rozanov began the new year by becoming sales director of Autosled, a provider of digital technology for vehicle transport logistics. In this special sponsored episode of the Auto Remarketing Podcast, Rozanov outlined the elements likely to influence auto transportation this year, how the needs of dealers and transporters are changing and why Autosled can help clients navigate through those conditions.
In one of her first public appearances as the new president and CEO of the company, Jennifer Rappaport of EFG Companies joined chief revenue officer Eric Fifield for this episode of the Auto Remarketing Podcast. Rappaport, who most recently was chief operating officer of EFG Companies, and Fifield offered their expectations and recommendations to help the F&I industry this year.
We continue our series on the Auto Remarketing Podcast highlighting some of the panels and presentations from Used Car Week 2023. This episode features a dealer panel titled, “Building the Bridge for Lenders to Improve Remarketing Logistics.” The session was moderated by Jay Wertzberger of ATI Auto Business and included:Bryanna Cox of Asset ResolutionsTy Thompson Cars on the MoveRenee Low of Harding Brooks Insurance AgencyMichele Pierog of ParkMyFleet
We continue our series on the Auto Remarketing Podcast highlighting some of the panels and presentations from Used Car Week 2023. This episode features a dealer panel titled, “The Changing Used-Car Manager's Role, and Now What?” The session was moderated by former dealer Kraig Quisenberry, who is now with ACV. The other participating dealers included:Peter Hermes of DriveTimeMark Weida of Street Smart Auto BrokersTony Lucas of Casa Auto GroupNate Myers of SONS Auto GroupNick Johnson of Penz AutomotiveTim Hlavenka of Rick Case Automotive GroupLawrence Breaud of Autos of Forney
We continue our series on the Auto Remarketing Podcast highlighting some of the panels and presentations from Used Car Week 2023. This episode features a panel discussion titled, “Digital Finance for Modern Retail.” The session included Pete MacInnis of eLEND Solutions, Chris Mitcham of Santander Consumer USA, Jim Fitzpatrick of CBT News and Kevin Kohlmeyer of Upstart.
We continue our series on the Auto Remarketing Podcast highlighting some of the panels and presentations from Used Car Week 2023. This episode features a panel discussion titled, “The Changing Landscape of Repossession Management.” The session included Suzi Straffon of Allied Solutions, JJ Amick of United Recovery & Remarketing, Justin Conners of Primeritus Financial Services and John Houston of Flying A Information Resources.
We continue our series on the Auto Remarketing Podcast highlighting some of the panels and presentations from Used Car Week 2023. This episode features a panel discussion titled, “Innovation in Used Car Logistics: Technology and Sustainability.” The session included Casey Harmon of RunBuggy, Steve Greenfield of Automotive Ventures, Tracy Kaiser of Toyota Financial Services and Tyler Hall, founder of Drivably, which was acquired by ACV.
We continue our series on the Auto Remarketing Podcast highlighting some of the panels and presentations from Used Car Week 2023. This episode features a luncheon keynote presentation titled, “Biased for Action: Creating Success Through Adversity,” by Lindsay Ciavatonne of CarGurus.
We continue our series on the Auto Remarketing Podcast highlighting some of the panels and presentations from Used Car Week 2023. This episode features six auction industry executives for a discussion about digital wholesale and their outlook on the overall wholesale industry. The panel included:—Mike Caggiano of ADESA—George Chamoun of ACV—Jason Ferreri of OPENLANE—Steve Kapusta of Ally Remarketing Services, SmartAuction—Jason McClenahan of EBlock—Marc Steiner of Turn Automotive
We continue our series on the Auto Remarketing Podcast highlighting some of the panels and presentations from Used Car Week 2023. This episode features one of the sessions from Dealer Training Tuesday. Glenn Lundy of 800% Elite Auto explained the profitable journey dealerships can take during a session titled, “800% Growth Blueprint: Revitalizing Used Cars For Exponential Growth.”
We continue our series on the Auto Remarketing Podcast highlighting some of the panels and presentations from Used Car Week 2023. This episode features a trio of recovery industry executives for a discussion about how delinquencies, repossessions and recoveries might unfold in 2014. The panel included Jeffrey Marsh of Millennium Capital and Recovery Corp., Scott Smith of Consumer Portfolio Services and Chris Mitcham of Santander Consumer USA.
We continue our series on the Auto Remarketing Podcast highlighting some of the panels and presentations from Used Car Week 2023. This episode features a panel discussion titled, “The Top 3 Recovery Challenges & Ideas for Resolution,” with Starr Haynes-Sawalqah of Alpha Recovery, David Baker of American Recovery Service, Bill Ploog of WCP Consulting and Jeremiah Wheeler of DRN|MVTRAC.
We continue our series on the Auto Remarketing Podcast highlighting some of the panels and presentations from Used Car Week 2023. This episode features a panel discussion titled, “Ransomware: First-Hand Experiences & Resolutions,” with Micky Watts of Anderson Brothers Bank, Richard Buttermore of RouteOne and Marguerite Watanabe of Connections Insights.
We continue our series on the Auto Remarketing Podcast highlighting some of the panels and presentations from Used Car Week 2023. This episode features a keynote presentation titled, “The Whole Story About Wholesale Today,” featuring Pete Grupposo, who serves as senior vice president of sales for Cox Automotive.
We continue our series on the Auto Remarketing Podcast highlighting some of the panels and presentations from Used Car Week 2023. This episode features representatives from High Performance Auto Auctions who discussed M&A and more. The panel included:David Diedrich of Dealers Auto AuctionBob McConkey of McConkey Auction GroupSawyer Walker of America’s Auto Auction
Autonomy founder and CEO Scott Painter returns to the Auto Remarketing Podcast for a wide-ranging discussion on electric vehicle accessibility and affordability, the insurance industry's relationship to EVs and car subscriptions, Autonomy's recent partnerships with Deloitte and others, plus much more.
We continue our series on the Auto Remarketing Podcast highlighting some of the panels and presentations from Used Car Week 2023. This episode features a conversation with Steve Greenfield of Automotive Ventures and the industry personality all over social media who is known as CarDealershipGuy.
We continue our series on the Auto Remarketing Podcast highlighting some of the panels and presentations from Used Car Week 2023. This episode features some of this year’s honorees among Women in Collections and Recoveries for a conversation led by Belinda Beyer of American Recovery Service, the sponsor of the awards program.
We continue our series on the Auto Remarketing Podcast highlighting some of the panels and presentations from Used Car Week 2023. This episode features a conversation about the certified pre-owned market with perspectives from B. Miller of Cars.com, Nate Myers of the SONS Auto Group and Marc Riley of the Rick Case Automotive Group.
We continue our series on the Auto Remarketing Podcast highlighting some of the panels and presentations from Used Car Week 2023. This episode features this year’s Women in Remarketing for a panel discussion led by Kathy Ruble of Ally Financial, sponsor of the award program.
In this episode, Jade Terreberry — Senior Director of Strategic Development, Autotrader and Kelley Blue Book — previews some of the top buzzwords in the industry: CDP, AI and others.She shares what they mean and the importance to dealers to understand how these buzzwords can play a part in dealer’s strategy for the new year.Click to join the Live Presentation here on Dec 14: https://event.webcasts.com/starthere.jsp?ei=1645747&tp_key=c8b9585c00&sti=cox
Point Predictive chief fraud strategist Frank McKenna is back on the Auto Remarketing Podcast. McKenna recapped what he’s observed on the fraud front this year and how the auto finance industry continues to fight to keep it out of their book of business.
Vehicle logistics, Casey Harmon says, is an “ever-expanding set of decisions,” and as senior vice president of enterprise accounts for RunBuggy, a vehicle transportation technology platform, Harmon is working on ways to use artificial intelligence to make right choices and make vehicle transport faster, smarter and more efficient.During Used Car Week, Harmon joined Cherokee Media Group associate editor Andrew Friedlander on the Auto Remarketing Podcast to explain why, even though AI is the hottest topic around, it’s still not being talked about enough in the automotive logistics sector.
We continue our series on the Auto Remarketing Podcast highlighting some of the panels and presentations from Used Car Week 2023. This episode is our next Consignor Conversations. It features Jeffrey Bulthuis of Bridgecrest, Stephanie Compton of Exeter Finance and John Urness of Chase.
Colin Tran of Trust Science is back for another episode of the Auto Remarketing Podcast, talking this time from the Used Car Week conferences in Scottsdale, Ariz. Tran discusses how lenders and dealers can find opportunities in today’s volatile market, the differences between subprime consumers and the rest of the economy, and his rapid rise from marketing intern to Trust Science’s executive vice president of corporate affairs.
Turn Automotive co-founders Marc Steiner and Todd Folley tried to imagine what it’s like to be a used-car manager nowadays during this episode of the Auto Remarketing Podcast. Along with other observations about the wholesale market, Steiner and Folley also recapped what’s happened at their company this year, including a new partnership with TrueCar.
We continue our series on the Auto Remarketing Podcast highlighting some of the panels and presentations from Used Car Week 2023. The episode focuses on the State of Auto Financing with a conversation featuring Doug Busk of Credit Acceptance, Andre Medeiros of Nissan Motor Acceptance Corp., and Kerri Wise of AutoFi.
Technology has been Jarrod Kilway’s passion since he was 5 years old. Now he’s using that passion as chief operating officer for ICOM AI – known as Konect.ai before its recent rebranding – a conversational artificial intelligence communication platform designed to improve customer engagement.In this episode of the Auto Remarketing podcast, recorded during Used Car Week, Kilway talks about how technology and process work together, the next great innovation in the car business and selling cars through virtual reality goggles.
We continue our series on the Auto Remarketing Podcast highlighting some of the panels and presentations from Used Car Week 2023. The episode features some of this year’s Women in Auto Finance honorees for a conversation led by Kelli Edmonds of Kota Business Solutions.
The word “founder” is all over the resume of Derek White, who started E-Drive Auto in 2011 to “build a better mousetrap” in the auto industry. After speaking on a panel during Used Car Week, he joined Cherokee Media Group associate editor Andrew Friedlander on the Auto Remarketing Podcast to discuss being a serial entrepreneur and how dealers can use data to acquire inventory from the public.
Cory Collins, the F&I trainer for Automotive Reinsurance Concepts, is back on the Auto Remarketing Podcast in an episode recorded during the Used Car Week conferences last month in Scottsdale, Ariz.Collins, a noted F&I guru who works with some of the nation’s largest independent dealers, talks with Auto Remarketing associate editor Andrew Friedlander about the Safeguards Rule and how to stay out of the FTC’s crosshairs, and the most important thing in an F&I manager’s toolkit.
We begin our series on the Auto Remarketing Podcast highlighting some of the panels and presentations from Used Car Week 2023.The episode features some of this year’s Women in Retail honorees for a conversation led by Lindsey Pilarczyk of CarGurus.
Everyone’s talking about artificial intelligence, but what can it do for your dealership? Neil Alliston has some ideas. His company, Ravin AI, has begun working with U.S. car dealers on ways AI can help drive inventory acquisition from the public, create better and faster vehicle appraisals, avoid service department disputes, and mine dealership databases to find inventory and create sales.Alliston shares those and other ideas – and discusses the “hype cycle” surrounding AI – in the latest edition of the Auto Remarketing podcast, recorded during last month’s Used Car Week conferences.
Jeremy Beck has seen the used car industry from all angles – as a dealer, as a vendor and now from the association point of view as the National Independent Automobile Dealers Association’s vice president of dealer development.On this episode of the Auto Remarketing Podcast, recorded during Used Car Week 2023, Beck talks with Cherokee Media Group associate editor Andrew Friedlander about that unique perspective and how it shapes his role with NIADA, as well as the association’s transition to its new CEO, and NIADA’s certified pre-owned program.
Josh Callahan, Senior Director of Remarketing Services for Ally SmartAuction joins the Auto Remarketing Podcast to talk about the wholesale EV market.With EVs comes the interesting topic of battery life. Where was the vehicle charged? How was it charged? Where the vehicle is located is relevant – trying to tell the story of that battery, the story of that vehicle, is a piece of the puzzle of buying and selling these cars.
Sara Hoagey learned a lot about dealership operations from having served in practically every job in the store, and now she’s putting her expertise in communicating with customers through all media as the owner and CEO of EliteBDC, which provides BDC training for dealerships and well as providing outsourced BDCs.In the latest edition of the Auto Remarketing podcast, recorded during last month’s Used Car Week conferences, Sara joins Cherokee Media Group associate editor Andrew Friedlander to discuss a everything from BDC structures, selling cars to out-of-state customers and employee recruitment and retention, to who’s the boss now in her marriage.
Royce Neubauer is a logistics lifer who has started three companies in his 25 years in that sector, including his current one – Auto Hauler Exchange, of which he is founder and CEO.He was also a speaker at Used Car Week is Scottsdale, Ariz., where he appeared as a guest of the Auto Remarketing Podcast to talk about turning logistics from a spend center to a revenue center, making technology “Royce-proof” and how artificial intelligence is the evolution of vehicle logistics.”
On the eve of this year’s Used Car Week, the “Excellence of Titling Execution,” Deshaun Sheppard of Cox Automotive, made another visit for the Auto Remarketing Podcast. Sheppard described the ongoing evolution of electronic titling of vehicles and how Cox Automotive is trying to help dealerships and finance companies through the process.
Lizz Callaway of Microsoft Autos had a busy Used Car Week, being honored as one of Cherokee Media Group’s 40 Under 40: Industry and leading a workshop about harnessing the power of artificial intelligence for seamless vehicle transactions. But she also took the time to visit with Cherokee Media Group associate editor Andrew Friedlander on the Auto Remarketing podcast to talk about bringing her automotive expertise to the tech sector, and the present and future of AI in the dealership.
Shareholder Amy Clum Holbrook and attorney Stefanie Collier with Weltman, Weinberg & Reis — both who have been among Women in Auto Finance honorees the past two years — utilized part of their time at Used Car Week for this episode of the Auto Remarketing Podcast. The legal experts described how the current regulatory landscape has presented finance companies the opportunity to sharpen processes and procedures to justify fees associated with underwriting, collections and recoveries.
Two of the experts at Experian Automotive — John Howard and Kirsten Von Busch — spent part of their time at Used Car Week discussing electric vehicles for this episode of the Auto Remarketing Podcast. Howard and Von Busch recapped what the industry has learned about EV retailing and more this year.
Just before finishing his time at Used Car Week, CarGurus director of industry analytics Kevin Roberts took a few moments to appear again on the Auto Remarketing Podcast. Roberts shared some tidbits from CarGurus’ upcoming report recapping this year’s used-vehicle market as well as what trends he’ll be watching closely in 2024.
This year’s travels for dealer road warrior Gene Daughtry took him to Used Car Week, and the senior consultant for Auto Master Systems made another visit for the Auto Remarketing Podcast. Daughtry shared more anecdotes from his conversations with dealerships since last appearing in the summer and how operators are bracing for potential industry turbulence.
Jennifer Liagre, owner of Michigan-based Rockwood Recovery and one of this year’s Women in Collections and Recoveries honorees, spent some time for this episode of the Auto Remarketing Podcast immediately after being on stage with other award winners at Used Car Week. Liagre described why women often do so well in collections departments and how dangerous vehicle repossession is nowadays.
This episode of the Auto Remarketing Podcast begins with a simple question. What is a data scientist? Black Book chief data scientist Alex Yurchenko answered that question and explained why those experts do so well in automotive during this conversation recorded at Used Car Week.
Allied Solutions executive vice president and chief growth officer Mark Bugalski spent some of his time during Used Car Week for this episode of the Auto Remarketing Podcast. Bugalski responded when asked to describe the beverage company clients might be currently seeking based on their industry outlook. Might they want a smooth hot chocolate, a double espresso or an entire bottle of Johnnie Walker?
Hudson Cook partner Patty Covington is embarking on a new series with the Auto Remarketing Podcast, discussing compliance and other matters associated with auto finance. A former Women in Auto Finance honoree, Covington tackles a topic that’s been a lightning rod this year — “junk fees” and how they’re defined by federal regulators.
Thanksgiving might be about a week away. But instead of turkey and all the trimmings, Tax Max president and chief executive officer Bill Neylan is already thinking about how refunds can set the table for a tasty way for independent and buy-here, pay-here dealerships to be thankful for a successful end of 2023. In this episode of the Auto Remarketing Podcast, Neylan discussed what tax elements connected with the pandemic are still in play that could help dealership to sell vehicles and more.
Two members of the executive brain trust at TradePending — chief marketing officer Matthew Davis and chief business officer Joe Dallas — are part of an engaging conversation for this sponsored episode of the Auto Remarketing Podcast. Davis and Dallas recapped how exciting 2023 has been for the company, which made two major acquisitions, as well as touching on two crucial topics vital to how dealerships interact with their customers both online and in person.
Paul McCarthy, vice president of sales, key accounts, at Protective Asset Protection, made another appearance on the Auto Remarketing Podcast for a conversation about dealerships and their F&I activities. McCarthy recapped Protective’s latest dealer survey and how F&I professionals are handling an environment with high interest rates and vehicle prices.
In this Auto Remarketing Podcast, Bill Zadeits speaks with Jim Stewart, Manager Regional Fixed Ops with Ally. Their conversation dives into why the fixed ops is so important to dealers in today’s environment. Jim also touches on his deep experience working in dealerships and his career with Ally helping dealers identify areas of improvement in their fixed ops department.
Auto Remarketing Canada correspondent Sarah Rubenoff makes her hosting debut on the Auto Remarketing Podcast, where she talks with PAVE founder & co-CEO Steve Southin.Sarah and Steve talk artificial intelligence and its role in the development of PAVE's platform, the pain points the company aims to solve and much more.
Danny McNelis, who is the director of auction relationships at NextGear Capital, is back on the Auto Remarketing Podcast for an interview at last month's NAAA World Remarketing Convention in Chicago.McNelis chats with Auto Remarketing senior editor Joe Overby about what he has learned through the company's auction services group and auction advisory board. Plus, he discusses the generational differences in the auction workforce and how to adapt.
Mere Rangel, assistant general manager of Big Valley Auto Auction, and Jacob Warren, vice president and chief operating officer of Louisiana’s 1st Choice Auto Auction, join the show from last month's NAAA World Remarketing Convention in ChicagoThey talk with Auto Remarketing senior editor Joe Overby about their “Understanding Generational Differences in the Workplace to Maximize Performance” panel discussion during the convention and how auctions can adapt to the unique needs within the varied generations of their workforces.
At the NAAA World Remarketing Convention last month, senior editor Joe Overby connected with Greg Lubrani, CSO of Repair OnDemand. They discuss the company's recent launch of a new PSI product through One Guard Inspections, which is part of Repair OnDemand. Plus, Greg and Joe delve into how auctions are utilizing Repair OnDemand, how technology has impacted the inspection space, the importance of transparency and much more.
In this special sponsored episode of the Auto Remarketing Podcast, Brooks Stewart describes what it means when finance companies have resilience. The vice president of auto finance growth and innovation at Allied Solutions also suggested strategies to help finance companies “future-proof” their portfolios.
As an independent used car dealer, Kendra Brown knows what issues dealers are facing. As a marketing expert and founder and chief strategy officer of The Dream Team Media Company, she also knows how to help dealers solve many of those issues.Kendra joins Cherokee Media Group associate editor Andrew Friedlander on the show to talk about her diverse background that ranges from pool halls to French literature, as well as why there’s more to effective marketing than just grabbing attention, and a preview of her Used Car Week presentation on how dealers can eliminate marketing waste.
What happens when a prospect contacts a dealership through its website? Maggie Pugesek knows. In her role as partner and lead trainer for C&M Coaching, she “mystery shops” dealerships and trains them on how to make the most of phone calls and Internet leads.On this episode of the Auto Remarketing podcast, Maggie discusses how to make the most of Internet leads, her upcoming workshop at Used Car Week and why dealers aren’t always thrilled to see her coming.
In this special sponsored episode of the Auto Remarketing Podcast, we focus on the opportunity and value a buying center can deliver to dealerships. The episode features Bobby Mills, who is GM of Bob Mills Mitsubishi, and Mark Gilbert, CEO of Automotive Training Network (ATN).
Doug Campbell officially became chief executive officer America’s Car-Mart on Oct. 1, roughly a year after joining the 42-year-old buy-here, pay-here dealership company. Campbell made an appearance on the Auto Remarketing Podcast to recap his journey to this position and what he hopes the future holds for Car-Mart’s next 42 years.
Sanford Marketing Group founder Jennifer Sanford shares more of her wisdom for successful B2B marketing campaigns and project management. Sanford offers advice on making the most of industry events during this episode of the Auto Remarketing Podcast.
Market Scan co-founder Rusty West made another appearance for a sponsored episode of the Auto Remarketing Podcast to offer recommendations to help auto retailers with one of the most difficult challenges they face today. West explained how most consumers are payment shoppers when looking for a vehicle, but retailers struggle with providing consumers exact, consistent, and executable payments across channels and in the store.
Open Lending chief revenue officer Matt Roe took some time as the company hosted its Executive Lending Roundtable last week in Austin, Texas, to have a conversation for this episode of the Auto Remarketing Podcast. Roe recapped two of the major research projects Open Lending has conducted this year as well as the depth of opportunities for banks, credit unions and other financial institutions might have to book auto financing in the non-prime segment.
Bob Gaito is the CEO of Auction Central, a dealer-to-dealer online wholesale marketplace. He joins the show to talk about what inspired the launch of the company, the importance of transparency through condition reports, the progress of Auction Central's growth plan and road map, plus much more.
Point Predictive chief fraud strategist Frank McKenna returned for his regular visit on the Auto Remarketing Podcast and recapped some of the most notable developments connected to fraud that happened over the summer. McKenna also touched on how much artificial intelligence is being used for good and nefarious activities nowadays.
TransUnion recently discovered that the auto industry is exposed to synthetic identity fraud at a clip of nearly $1 million per day.During this episode of the Auto Remarketing Podcast, TransUnion vice president of fraud and identity solutions Jason Lord explained how company experts arrived at that finding and what dealerships and finance companies can do to protect themselves.
Cory Collins, who is a national F&I trainer with Automotive Reinsurance Concepts, talks with Cherokee Media Group associate editor Andrew Friedlander about the dealer F&I landscape, success strategies for dealers and his upcoming session at Used Car Week on "4 Steps To A Solid Menu Presentation."Plus, Cory discusses his journey in automotive, his work in F&I development with dealers, how he got his nickname, and much more.
The pause in federal student loan payments triggered by the pandemic ends in October, so some consumers will have a monthly expense of several hundred dollars again. Tom Aliff, risk consulting leader with Equifax, explained why auto finance companies need to be mindful of this development during this episode of the Auto Remarketing Podcast.
Experian director of product marketing for automotive Kirsten Von Busch is back on the Auto Remarketing Podcast discussing another segment of company data. Von Busch — who also is among the speaking faculty for this year’s Used Car Week beginning on Nov. 6 in Scottsdale, Ariz. — reviewed Experian’s latest information about vehicle accidents and how they could influence values, loyalty and more.
With the launch of Cox Automotive’s new learning series with the same title, Chrisey O’Hara, VP of Dealer Sales for AutoTrader and Kelley Blue Book and Josh Lang, Senior Product Consultant, Dealer.com give us a taste of what dealers will be learning when they tune in.To register for the new series go to: b2b.autotrader.com
Back for another special sponsored episode of the Auto Remarketing Podcast is James Virgoe, who is the senior vice president and managing partner of GWC Warranty, which is part of APCO Holdings. Virgoe acknowledged that dealerships sometimes can fall into a “product rut,” but he shared a variety of F&I strategies to get out of it to flourish with new and existing store customers.
Shelly Frank of DAA of the Southwest and DAA of the Rockies, Kelly Bianchi of AuctionVcommerce and Sheila Tedesco of Lobel Financial recently teamed up to launch the "Global Remarketing Opportunities for Women" organization.Cherokee Media Group senior editor Joe Overby caught up with all three GROW co-founders at the recent IARA Summer Roundtable, where they officially launched the organization. Listen to this episode to learn more about what inspired GROW's launch and where they plan to take it next.
Jim Maguire, Experian Automotive’s senior director of product marketing, made his first appearance on the Auto Remarketing Podcast to discuss some of the findings of Experian’s 2023 U.S. Identity + Fraud Report. Maguire mentioned not only what’s happening but also how critical it is for dealerships and finance companies to continue to collaborate against fraudsters.
Earlier this summer, eOSCAR — the web-based system that can enable data furnishers (DFs) and credit reporting agencies (CRAs) to respond to consumer credit history disputes — made major technology upgrades, which created several operational changes. To help buy-here, pay-here dealerships, finance companies and other users, two of the compliance experts from Ignite Consulting Partners, Laura Farris and Joe Allen, offered recommendations during this episode of the Auto Remarketing Podcast.
Next up on our NAAA 75th series commemorating the diamond anniversary of the National Auto Auction Association is a conversation with Jenn Leocardi, who is vice president of institutional sales at America's Group.
Leocardi has also held a number of leadership roles within NAAA. We caught up with her on site at last week's IARA Summer Roundtable in Chicago to discuss what the association has meant to her personally, how she got involved with NAAA leadership what trade associations are important to both individual auctions and corporate entities.
This episode of the Auto Remarketing Podcast features Tim Gill, who became the vice president of research and chief economist at the American Financial Services Association earlier this summer. Gill described what’s happened in the U.S. economy so far this year he’s found most interesting and how current trends might impact the automotive industry.
Longtime auto industry analysts Alain Nana-Sinkam and Eric Lyman join the show to discuss their new venture called "Remarkit Automotive," an automotive advisory firm.
In addition to explaining the firm's origins, Nana-Sinkam and Lyman also delve into the evolution of vehicle forecasting, projections for the electric vehicle market, accounting for market volatility and much more.
Wolters Kluwer head of automotive strategy Tim Yalich returned for another episode of the Auto Remarketing Podcast to update how the industry is working toward more digital adoption in auto financing. Yalich also touched on how much long-in-the-tooth technology like fax machines is still being used.
Satyan Merchant, senior vice president and head of TransUnion’s auto finance business, made another appearance on the Auto Remarketing Podcast to discuss findings contained in the company’s Q2 2023 Quarterly Credit Industry Insights Report (CIIR). Merchant also described the impact the youngest consumers who can secure credit already are generating.
In this edition of the podcast's NAAA 75th series, Cherokee Media Group's Bill Zadeits talks with BSC America CEO Ray Nichols, who was the 2002 president of the National Auto Auction Association.
Nichols was a 2008 inductee into the NAAA Hall of Fame.
Next up on our NAAA 75th series commemorating the diamond anniversary of the National Auto Auction Association is a conversation with Lisa Franz, who is the general manager of Big Valley Auto Auction in Texas.
Franz is also a member of the training and education committee of NAAA and is a 2019 Women in Remarketing honoree. She talks with Cherokee Media Group's Joe Overby about the auction's early days after launching in 2018, how NAAA has helped its growth and much more.
Larry Dixon, vice president of auction data solutions at the National Auto Auction Association, joins the show to preview NAAA's mid-year report, discussing used-car price movements so far this year, how wholesale supply is faring, plus much more.
Additionally, Dixon shares some of the educational content on tap at NAAA's upcoming convention in Chicago.
Credit unions collectively continue to gain market share in auto financing. How are they doing it? Origence president and CEO Tony Boutelle answered that question, sharing some other interesting data about credit unions and more during this episode of the Auto Remarketing Podcast.
To conclude our series of podcasts from the NIADA Convention, we talk with Geoff Shepard, who is the independent dealer sales manager at Work Truck Solutions.
Shepard and Cherokee Media Group senior editor Joe Overby discuss Work Truck Solutions' partnership with independent dealers, the state of the work truck/commercial vehicle segment and much more.
Next up on our NAAA 75th series commemorating the diamond anniversary of the National Auto Auction Association is a conversation with Jack Neshe, general manager of ADESA Boston.
Neshe, who was the 2013-2014 president of NAAA, talks with Cherokee Media Group senior editor Joe Overby about the importance of trade groups, how NAAA helped his career, his time in association leadership roles and much more.
Next up on our series of episodes from the NIADA Convention in June is a conversation with Derek Hansen, vice president of operations for the inventory management solutions group at Cox Automotive.
Hansen talks with Cherokee Media Group senior editor Joe Overby about how independent dealers can make the most of unpredictability, inventory acquisition and other challenges/opportunities facing independents.
Plus, the Duke alum shares his thoughts on a new era for Blue Devil athletics.
This sponsored episode features Jade Terreberry, who is senior director, business development at Cox Automotive, and Skyler Chadwick, who is director of product consulting at Cox Automotive
They discuss fresh opportunities in fixed ops, transparency, optimization, integration, experience and loyalty.
Imagine how sinking the feeling could be to discover the “cherry” you found showing 50,000 miles turned out to have 150,000 miles on the clock. This episode of the Auto Remarketing Podcast features two experts who are watching vehicle odometer fraud increase, offering recommendations to help dealerships and consumers avoid the potential pitfalls. Kirsten Von Busch is Experian’s director of product marketing for automotive, and Ron Montoya is Edmunds' senior consumer advice editor.
Next up on our NAAA 75th series commemorating the diamond anniversary of the National Auto Auction Association is a conversation with Charlotte Pyle, who was the 2012 president of NAAA.
Pyle, co-owner of Capital City Auto Auction and Mountain State Auto Auction in West Virginia, is also secretary on NAAA's 2023 team of executive officers and is co-chair of the Independent Auction Group.
She talks with Cherokee Media Group's Joe Overby about her experience with NAAA, running a business with family and Capital City hosting the World Automobile Auctioneer Championship in May.
Next up on our series of podcasts from last month's NIADA Convention is a conversation with Stan Deak, chief revenue officer at Super Dispatch.
Deak and Cherokee Media Group senior editor Joe Overby talk about the role of vehicle transport in the independent dealer community, the transport and logistics ecosystem, the company's "Lucky Load" promotion and much more.
Plus, the two Atlanta Braves fans talk about their favorite memory of their favorite MLB team.
Tackling the ongoing automotive industry challenge of finding and retaining qualified repair technicians is the focus of this episode of the Auto Remarketing Podcast featuring Joe Atkinson and Kim Payne of Automotive Apprentice Group. The firm operates a program to create qualified auto technicians and connect them with a network of dealers and service centers.
Automotive Personnel founder Don Jasensky paid another visit to be on the Auto Remarketing Podcast for a discussion about the employment front. Jasensky shared his perspectives with Cherokee Media Group’s Nick Zulovich about which departments finance companies are looking to reinforce nowadays as well as some recommendations about how institutions can blend their human and technological resources.
Ed Brojerdi and Craig Nehamen are co-founders and co-CEOs of Caramel, a digital checkout platform for independent dealers and private party buyers and sellers.
They join the podcast from last month's NIADA Convention, where they talked with Cherokee Media Group's Joe Overby about how the platform works and its origin, where Caramel is in terms of funding and operational rollout and much more.
At the NIADA Convention last month, Cherokee Media Group senior editor Joe Overby connected with Selly Automotive founder and CEO Zach Klempf for a conversation about Selly's merger with AutoManager last year, observations on the independent dealer landscape and much more.
Plus, Klempf shares his experience throwing out the first pitch at an Oakland A's baseball game.
Experian senior director of automotive financial solutions Melinda Zabritski came back for another visit on the Auto Remarketing Podcast. Cherokee Media Group’s Nick Zulovich asked Zabritski if auto finance data is “normal” again after pandemic anomalies. Listen to Zabritski’s intriguing response and more about the current state of the market.
ADESA chief economist Tom Kontos returns to the Auto Remarketing Podcast for a wide-ranging conversation with Cherokee Media Group’s Nick Zulovich. Kontos shared his views on wholesale values, interest rates and whether the used-car industry needs only routine maintenance or a major overhaul.
Doug Hadden, VP of field operations for ACV Auctions, returns to the show to talk with Cherokee Media Group senior editor Joe Overby during last month's NIADA Convention.
They discuss Hadden's presentation on how dealers can “use data to acquire the best cars for your lot,” preparing for market volatility, challenges and opportunities for independent dealers and much more.
We conclude our series of episodes from the Canada's Used Car Week Podcast Stage with a conversation between Cherokee Media Group senior editor Joe Overby and Redline Auto Sales general manager Sergey Barandich.
Next up on our series from the podcast stage at Canada’s Used Car Week last month is a conversation with Steven Pigozzo of Scuderia Coaching.
Pigozzo talks with Cherokee Media Group senior editor Joe Overby about his journey in automotive from car sales to consulting dealers throughout Canada, plus how his company name "Scuderia" came to be and much more
Next up on our series from the podcast stage at Canada's Used Car Week last month is a conversation with Tatiana Siuchak, technical product manager at VW Credit Canada and one of Auto Remarketing Canada's class of 2023 "Remarketing's Under 40" honorees.
Siuchak chats with Cherokee Media Group senior editor Joe Overby about improving the customer experience, the transition to electric vehicles and how the wholesale industry is preparing, the rapid development of industry technology and much more.
Rifco National Auto Finance president and chief operating officer Roger Saran and Chris Dyck, the company's manager of credit and dealer services, join the show from the Canada's Used Car Week Podcast Stage.
They talk with Cherokee Media Group senior editor Joe Overby about the auto finance trends they're watching this year, differences and similarities in the Canadian and U.S. used-car markets, the development of online auto retail in Canada, plus much more.
Gene Daughtry’s travels take him from Texas to Connecticut and elsewhere, examining buy-here, pay-here dealership operations and offering recommendations to sharpen collections, reconditioning and other business segments. The senior consultant with AMS Consulting was in Las Vegas last month for the annual NIADA Convention and spent time with Cherokee Media Group’s Nick Zulovich for this episode of the Auto Remarketing Podcast.
Taryn Young, vice president of marketing at iPacket, joined the show from the Canada's Used Car Week Podcast Stage last month in Toronto.
Young and Cherokee Media Group senior editor Joe Overby talk about the company's origin at a dealership as a way to digitize all the documentation (history reports, reconditioning receipts, etc.) involved in "evidence manuals" for cars in its inventory.
They also discuss the importance and benefits of transparency in retail automotive, iPacket's growth and much more.
Continuing our Auto Remarketing Podcast episodes originating from this year’s NIADA Convention in Las Vegas, Cherokee Media Group’s Nick Zulovich shared a conversation with NextGear Capital president Scott Maybee. Among other topics, the pair discussed how independent dealerships are remaining resilient financially as the cost of funds and doing business continues to escalate.
Lucinda Underwood, owner managing director of Kickstart Coaching and Consulting, joins the Canada Used Car Week Podcast Stage for this latest episode.
She talks with Cherokee Media Group senior editor Joe Overby about her boutique training company that specializes in sales and leadership training for auto dealerships.
She discusses her near 20-year journey in the auto industry, which includes roles in sales, management and corporate leadership, and how she developed Kickstart. Underwood also shares more about her Halifax, Nova Scotia-based podcast "Kickstart Connections" that delves into the local business community and spotlights entrepreneurs and their individual stories.
For the second time this year, Cherokee Media Group’s Nick Zulovich had the opportunity for an in-person conversation with Agora Data’s Steve Burke on the Auto Remarketing Podcast. Connecting at NIADA’s annual convention in Las Vegas, Burke described how dealership finances are nowadays and other circumstances impacting buy-here, pay-here operators.
Next up on our series of shows from the Canada’s Used Car Week podcast stage in June is a conversation with Frank Zombo of Auto Hauler Exchange, a startup in the vehicle transport space.
The company has built a marketplace that uses technology to connect dealers/shippers directly to carriers. Zombo and Cherokee Media Group senior editor Joe Overby discuss this marketplace, the differences between the U.S. and Canadian auto industries, the evolution of vehicle transport and how Auto Hauler Exchange stands out, plus much more.
Two industry experts who are passionate about specific parts of auto financing appeared on this episode of the Auto Remarketing Podcast that originated from the National Independent Automobile Dealers Association’s annual convention in Las Vegas. Tarry Shebesta, founder and CEO of ACS Financial + FinTech, reiterated the value of putting credit first in the application process, while Becky Chernek of Chernek Consulting emphasized why dealers and finance companies “should put people in the right car.”
Next up on our series of shows from the Canada's Used Car Week podcast stage in June is a conversation with Denise Garagan, president of Denny Dealer Services.
Garagan and Cherokee Media Group senior editor Joe Overby discuss the background of the company, which is an F&I provider, and her journey in the auto industry. Plus, they talk about the top F&I trends in the car business, similarities between the US and Canadian auto industries and more.
Cherokee Media Group senior editors Joe Overby and Nick Zulovich welcomed their newest teammate, Andrew Friedlander, for this installment of the Auto Remarketing Podcast recorded in Las Vegas at the 2023 NIADA Convention. The trio recapped some of the most interesting developments that surfaced at the event as well as looked ahead toward Used Car Week, which begins on Nov. 6 in Scottsdale, Ariz.
Next up on our series of shows from the Canada's Used Car Week Podcast stage in June is a conversation with Colin Tran, vice president of corporate affairs at Trust Science.
Tran and Cherokee Media Group senior editor Joe Overby talk about Trust Science's role as a credit decisioning and borrower acquisition platform in the car business, how the U.S. and Canadian car markets compare to each other, hot topics in auto finance like interest rates and inflation, plus much more.
Next up on our "NAAA 75th" series of the Auto Remarketing Podcast is a conversation with AutoTech chairman Tom Adams, who joined the National Auto Auction Association's Hall of Fame in 1992.
Adams talks with Cherokee Media Group president Bill Zadeits about his family's legacy in the auto auction business, his career path and early memories of the industry and much more.
In what’s become an annual visit during the Non-Prime Auto Financing Conference, hosted by the National Automotive Finance Association, Davis + Gilbert partner Joseph Cioffi spent some time with Cherokee Media Group’s Nick Zulovich. The pair discussed some of the latest compliance developments as well as how risk is continuing to surface both within finance companies’ operations and portfolios.
In another episode recorded during this year’s Non-Prime Auto Financing Conference, Informed.IQ director of lending strategies Jessica Gonzalez delved into another way artificial intelligence (AI) can help finance companies. Gonzalez explained how AI can help to prevent bias from infiltrating the provider’s underwriting department and more during this conversation recorded at the NAF Association’s annual event.
Autosled already boasts more than 1,000 dealership clients using its logistics and transportation solutions, and co-founder and chief revenue officer Dave Sperau is anticipating the company will gain more users during the remainder of 2023. In this special sponsored episode of the Auto Remarketing Podcast, Sperau highlighted a few ways Autosled is positioning itself to serve clients, including team members who can speak fluent English, French, Portuguese, Spanish, Ukrainian and Russian.
Next up on our series of shows from the Canada's Used Car Week podcast stage is a conversation with Austin Lavigne of J.D. Power’s ChromeData division.
Lavigne and Cherokee Media Group senior editor Joe Overby discuss the "behind the scenes" aspect of ChromeData, electric vehicle trends, the move to "modern retailing," and much more.
Micky Watts of Anderson Brothers Bank is the new president of the National Automotive Finance Association. Cherokee Media Group’s Nick Zulovich connected with Watts during this year’s Non-Prime Auto Financing Conference to recap his journey from joining the association more than 10 years ago to now being in a leadership position.
Dealer trainer Alan Dickie joins the show from the Canada's Used Car Week podcast stage earlier this month in Toronto. Dickie discusses his role in the car business, his presentation on "The Laws of Leadership: Allowing Purpose to Provide Discipline" at the event, top challenges within the Canadian car market and much more.
OPENLANE announced Tuesday that its ADESA Canada and TradeRev platforms have been integrated into one consolidated OPENLANE Canada marketplace. Mark Endras, who is SVP of product at OPENLANE, discussed this integration and more from the Canada's Used Car Week podcast stage earlier this month in Toronto.
Point Predictive hosts roundtable discussions with auto finance companies, fraud experts and law enforcement officials in conjunction with the Non-Prime Auto Financing Conference orchestrated by the National Automotive Finance Association. Frank McKenna recapped some of what was shared during the event and how other finance companies can get involved during this episode of the Auto Remarketing Podcast.
Cherokee Media Group’s Nick Zulovich again tracked down Amy Martin of S&P Global Ratings during this year’s Non-Prime Auto Financing Conference hosted by the National Automotive Finance Association. Martin highlighted the auto ABS trends catching her attention most so far this year and more in this episode of the Auto Remarketing Podcast.
This episode of the Auto Remarketing Podcast features Kristin Thompson, Director of Sales/Client Success with Autotrader and Kelley Blue Book and Josh Lang, Senior Product Manager with Dealer.com.
In this conversation leading up to the NIADA Convention, June 19-22 at the Wynn Resort in Las Vegas, Kristin and Josh share their thoughts on business strategies, marketing best practices, sales strategy and insights related to first party data. The importance of first party data for independent and franchise dealers is coming to the forefront of the automotive industry.
Kristin and Josh provide an insightful look at what dealers should be doing to prepare and the tremendous upside opportunities for dealers to generate higher revenues in their used car business.
Last month, Toronto-based TRADE X, a B2B cross-border vehicle marketplace for trading vehicles globally, announced it had integrated PAVE’s vehicle inspection API into its platform.Through this integration, sellers on the TRADE X platform can easily capture inspection information and provide greater transparency on vehicles. Meanwhile, it gives dealers the ability to inspect prior vehicles prior to purchase, fostering greater buying confidence.TRADE X chief operating officer Eric Gosselin and PAVE vice president of sales Mike Francis join the podcast to discuss this partnership, the inspection space, vehicle export markets and more.
We conclude our series of Auto Remarketing Podcast episodes from the Auto Intel Summit and NRC Spring Summit with a presentation from Spiffy chief marketing officer Grayson Leverenz, who discusses "Driving Revenue & CX with Digital Servicing."
In this special sponsored episode of the Auto Remarketing Podcast, James Virgoe explained the misconceptions about a certified pre-owned vehicle program and how they sometimes lead to missteps by independent dealerships. The senior vice president and managing partner of GWC Warranty, which is part of APCO Holdings, then offered recommendations to help operators make the most out of a CPO program and why now is the time to start one.
We continue our series of shows from the Auto Intel Summit and NRC Spring Summit with a panel discussion on "The Role Data and Technology Play in Delivering the Best Consumer Shopping Experience."Led by Cherokee Media Group senior editor Nick Zulovich, the panel includes Rusty West of Market Scan, Colton Ray of FUSE Autotech and Amber Daniel of Polk Automotive Solutions | S&P Global.
In this installment of our podcast series from the Auto Intel Summit and NRC Spring Summit, Stephen Miller, who is co-founder and chief product officer at Fyusion (a Cox Automotive company), shares what could be in store for the wholeale vehicle industry when it comes to artificial intelligence.
In this installment of podcast episodes from the Auto Intel Summit, Brian Pasch leads a panel discussion that weighs in on the growing field of customer data platforms and the path forward for dealers around CDP.Joining Pasch are Mike Greer of Tealium, Jonathan Lucenay of Client Command and Atul Patel of Orbee.
Next up on our series of podcasts from the Auto Intel Summit and NRC Spring Summit is a panel discussion featuring some of the leading auto dealers in North Carolina.The session is moderated by NCADA president Robert Glaser and features leaders from Crossroads Automotive Group, John Hiester Automotive Group and Hubert Vester Auto Group, who share their insights on electric vehicles, digital sales and where the auto industry is headed next.
Mentorship is not one-size-fits-all. It takes many forms, and the mentor/mentee relationship can serve a variety of purposes.Lydia Bowser, director of human resources at PAVE AI, and Dee Murphy, founder of The Liminal Place, address the different mentorship archetypes in this episode, where they preview their Canada's Used Car Week panel discussion on "The Many Faces of Mentorship."
Next up on our series of Auto Remarketing Podcast episodes from April’s Auto Intel Summit & NRC Spring Summit is a panel discussion on how global auto manufacturers, lenders, retailers, suppliers, trade associations and government bodies are working together to cost effectively enable seamless and secure business processes while safeguarding sensitive business and consumer data with blockchain solutions.Led by Marguerite Watanabe of Connections Insights, the panel includes Tram Vo of MOBI, Brad Miller of NADA and Erin McCarty of Wolters Kluwer Lien Solutions.
Next up on our series of Auto Remarketing Podcast episodes from April’s Auto Intel Summit & NRC Spring Summit is a panel discussion featuring four consignors. Moderated by Cherokee Media Group senior editor Nick Zulovich, this panel includes Joe Caruso of SIXT Rent-A-Car, George Koditek of Hyundai/Genesis Motor America, Kimberley Pacheco of Primeritus Financial Services and Mike Wilson of C&F Finance.
Next up on our "NAAA 75th" series of the Auto Remarketing Podcast is a conversation with Kevin Cook, AVP of client services at Manheim. Cook is also the co-chair of the NAAA Auction Standards Committee. He joins the show to talk about his work with the association, its importance to small businesses like auctions and much more.
Next up on our series of podcasts from April’s Auto Intel Summit & NRC Spring Summit is another panel discussion, J.D. Power’s Jonathan Banks, NAAA’s Larry Dixon and CarGurus’ Kevin Roberts share insights on the state of the economy and its impact to the retail, remarketing and finance segments of automotive. This discussion also includes analysis of macro-economic trends, in addition to automotive-specific data around supply, prices, sales/volume and more.
Next up on our series of podcasts from April’s Auto Intel Summit & NRC Spring Summit is a panel discussion on the increases in capital investment and M&A in the retail, remarketing, finance and tech segments of automotive.Moderated by Joe Overby of Cherokee Media Group, this panel includes Gina Cocking of Colonnade Securities, Steve Greenfield of Automotive Ventures, Daniel Imbro of Stephens and Joe Ruch of America's Group.
Next up on our series of podcasts from April’s Auto Intel Summit & NRC Spring Summit is another panel discussion, moderated by RouteOne’s Alexander Mandeville that features Colton Ray of FUSE Autotech, Mike Sailor of CDK Global, Steve Wittman of Sonic Automotive Group and Michael Wynns of CarSaver. Titled “The Modern Car Buyer’s Purchase Experience,” this panel discusses vehicle financing and delivery in the context of automotive fintech, while also looking ahead to what’s next.
In honor of baseball heating up, send in the closer. Atul Patel is the CEO and co-founder of Orbee, a leading provider of customer experience middleware for car dealerships. He's also the Day 1 closing keynote speaker at Canada's Used Car Week next month in Toronto.He joins the show to talk about his session on "DIY with APIs," the origin story of Orbee, how APIs can help improve the trade-in experience, other areas where API integration can help the dealership and much more.
On this special sponsored episode of the Auto Remarketing Podcast, we will explore strategies for improving recoveries through effective insurance tracking and repossession processes. By the end of this podcast, listeners will have a deeper understanding of the best practices for maximizing recoveries and minimizing losses.
Next up on our series of podcasts from April's Auto Intel Summit & NRC Spring Summit is a panel discussion, moderated by Cherokee Media Group's Joe Overby, that features Jai Macker of EBlock, Terence Rasmussen of CarMax, Jason Ferreri of OPENLANE and Sawyer Walker of America's Auto Auction.Titled "Balancing Brick & Mortar + Digital Auctions," this panel delves into unique vantage points from remarketing industry leaders on how they operate sales in an increasingly digital market that still requires many physical moving pieces.
No, not THAT Coach K, but with Steve Kapusta of Ally and SmartAuction.In this episode kicking off our series of "live shows" from the Auto Intel Summit & NRC Spring Summit, Cherokee Media Group president Bill Zadeits talks with Kapusta about his successful career rising to the top of one of the industry’s most influential companies.Kapusta shares some insightful personal anecdotes and offers a front-row seat to understanding more about "what’s next" in the remarketing business.
Today's guests in this sponsored podcast are: Jade Terreberry, Senior Strategic Planning Director at Cox Automotive, and Juan Flores, Senior Director Product Development at Kelley Blue BookIn this episode, Jade and Juan speak to the dynamic that vehicles, on average, are now 12.5 years old and that the service drive and fixed ops departments in dealerships have a great opportunity in the market.With advice on how to capitalize on the market and details of the new Kelley Blue Book Service Advisor product, Jade and Juan give dealers solid takeaways on how to create more loyal customers and generate more revenue through their fixed operations.
In a preview of what’s in store for Canada’s Used Car Week, which is set for the Delta Hotels Toronto Airport & Conference Centre on June 12-14, Stephanie Lamb appeared on the Auto Remarketing Podcast.The director of automotive lending at CIBC shared what’s caught her attention so far this year and more in a conversation giving a glimpse of the high-end presentations and networking opportunities set for the three-day event focused on the Canadian used-vehicle market.
Off-lease supply has slowed, but one company, in particular, is helping dealers with an alternative route to securing late-model vehicles: pre-ordering off-subscription vehicles ahead of time, before they even go to the retail consumer. Immanuel Klaiber is the head of remarketing, TCO and fleet at FINN, a vehicle subscription service. He joins the Auto Remarketing Podcast to discuss this strategy and more.
Next up on the "NAAA 75th" series of the podcast is a conversation between Cherokee Media Group president Bill Zadeits and longtime remarketing industry executive Tony Moorby, a 2000 inductee to the NAAA Hall of Fame.
What’s sometimes considered to be a dangerous task of repossessing vehicles now has been highlighted in what some might view as the high-brow world of academia. In this episode of the Auto Remarketing Podcast, International Recovery Systems resident Jeremy Cross and vice president Andy Sinclair recap how their case study about repossessions was published earlier this year in the Sage Business Journal, which is geared for higher education and beyond.
During this special sponsored episode of Auto Remarketing Podcast, Autosled co-founder and chief revenue officer Dave Sperau highlights how increased transparency and self-dispatch technology, coupled with access to nationwide ports and rail yards, has generated exponential growth during the past year.Sperau also describes the intricacies of working alongside both OEMs and dealers to move vehicles quicker for franchised dealerships and, ultimately, car buyers.
Next up on the "NAAA 75th" series of the podcast is a conversation between Cherokee Media Group president Bill Zadeits and Independent Auction Group executive director Lynn Weaver, a member of the NAAA Hall of Fame.
Aaron Bickart, executive vice president and general manager of OfferLogix, joins the show to talk about eliminating the disconnect and confusion around the monthly car payment, how macro-economic and auto industry trends (like leasing and vehicle supply) impact his company's work and much more.
Chris Wyndham, who is general manager of Frazer Computing and vice president of LeadVenture, put it this way: “Shoppers aren’t kicking tires. They’re clicking tires.” With more used-car retail activity going digital, Wyndham shared a variety of recommendations to help dealerships navigate the challenges of today’s market in this special sponsored episode of the Auto Remarketing Podcast.
Todd Case shared some prudent advice during this episode of the Auto Remarketing Podcast about being aware of your surroundings that can help not only fellow repossession agents during assignments, but anyone who leaves home. Case spent more than a dozen years in law enforcement before becoming owner of Indiana Recovery Services in 2011. He also helped to organize the Indiana Professional Repossessors Association last year.
Ken Luna leveled with dealerships about why they’re prime target of fraudsters using synthetic identities. But the vice president of strategic partnerships at CreditMiner also shared a variety of ways dealers can avoid become victims during this episode of the Auto Remarketing Podcast recorded during the recent Auto Intel Summit in Raleigh, N.C.
Justin Davis of Point Predictive reappeared on Auto Remarketing Podcast for a conversation recorded during the recent Auto Intel Summit in Raleigh, N.C. Davis recapped his presentation about how artificial intelligence can improve the car-buying process for consumers along with previewing Point Predictive’s next roundtables with finance companies in conjunction with the National Automotive Finance Association’s Non-Prime Auto Financing Conference in June in Plano, Texas.
Todd Caputo, president of Todd Caputo Consulting, joins the show from last month's Auto Intel Summit in Raleigh, N.C. Caputo talks with Cherokee Media Group senior editor Joe Overby about how dealers can correct bad habits, keys to standalone used-car store success and much more.
At last month's Auto Intel Summit in Raleigh, N.C., Cherokee Media Group senior editor Joe Overby sat down with Jason Ferreri, executive vice president of customer solutions at KAR Global.Jason and Joe discuss digital remarketing strategies, wholesale vehicle volumes, the integration of KAR's BacklotCars and CARWAVE platforms and more.
Dealers who use Auction Edge and Montway Auto Transport now can click one button to arrange transportation of the vehicles they purchased via that digital wholesale marketplace. In this special sponsored episode of the Auto Remarketing Podcast, Montway Auto Transport executive vice president of business development Mike Trudeau highlights how this solution came together and why it can benefit dealerships, especially in the current used-vehicle environment.
In the debut episode of our "NAAA 75th" series of the podcast to commemorate the diamond anniversary of the National Auto Auction Association, we welcome Eric Autenrieth to the show.Autenrieth, who is the CEO of the Stanley-Autenrieth Auction Group and NAAA's president-elect, discusses what being part of NAAA has meant to him as an auction owner and industry leader, goals for the association, getting up-and-coming leaders involved in NAAA and more. Plus, he shares an NAAA Convention memory that tops the (wedding) cake.
Get the inside scoop on the upcoming NIADA Convention, which is set for June 19-22 in Las Vegas. Troy Scheer, who is NIADA's director of marketing and communications, joins the show to share what to expect at the event, which is themed around "Accelerate" and brings together independent auto dealers and the auto industry at large.
Black Widow Imaging has new ownership and has restructured under new management.The company, which specializes in high-quality automotive imaging, was purchased late last year in an auction in Missouri bankruptcy court by an angel investor group.Leading the company now is president Darren Kemper, who was formerly the chief operating officer. He joined the podcast to discuss the direction of the company moving forward.
John Foley is president of Richmond, Va.-based Recharged, which describes itself as the first end-to-end ecommerce marketplace designed specifically for used electric vehicle buyers and sellers.Foley joins the show to discuss the genesis of the company, how the business model works, potential B2B applications as well as Recharged's first delivery center and executive team.
J.D. Power has teamed up with connected vehicle analytics and infrastructure company Motorq to provide insights to the auto industry based on connected vehicle data.And this partnership kicks off with used electric vehicles — specifically, data to measure EV battery health.J.D. Power vice president and head of connected vehicles Dave Sargent joins the show to discuss this partnership and more.
Sean Baltazar wants clients to know RPM is actively addressing the challenges currently present in the transportation space.The company’s VP of sales and finished vehicle logistics appeared on this special sponsored episode of the Auto Remarketing Podcast not only to evaluate current conditions but also describe strategies RPM is deploying to serve its clients in the U.S., Canada and Mexico.
Marty Miller returned as a guest on the Auto Remarketing Podcast to go through some of the data contained in Experian’s latest quarterly Automotive Market Trends Report. The director of product data and implementation also reviewed what Experian is calling “the sweet spot” for dealership service drives based on current vehicles in operation and other metrics.
Point Predictive chief fraud strategist Frank McKenna returned for his regular visit on the Auto Remarketing Podcast. This time, McKenna took a deep dive into the results from Point Predictive’s annual auto finance survey, sharing how companies are contending with fraud and more.
Two experts who specialize in working with independent and buy-here, pay-here dealerships discussed a crucial resource that can help operators tremendously — online reviews. Kenny Atcheson of Dealer Profit Pros and Steve Levine of Ignite Consulting Partners explained how dealers can gather and respond to reviews to boost their business but also in a manner that might not draw the wrath of state and federal regulators
Brice Englert, who is chief executive officer of TradePending that provides vehicle valuation and merchandising software to car dealers, appeared on this special sponsored episode of the Auto Remarketing Podcast.Englert highlighted how TradePending can help dealers navigate two factors impacting their businesses greatly nowadays — rising used-vehicle prices and interest rates.
They just missed each other at NADA Show 2023, but GM Financial’s Kyle Birch and Cherokee Media Group’s Nick Zulovich still reconnected for their annual reunion for the Auto Remarketing Podcast. Birch shared his views about the ongoing impact of rising interest rates, changes in used-vehicle values and more.
Steve Levine of Ignite Consulting Partners returns for another visit on the Auto Remarketing Podcast. This time, Levine highlights the potential benefits dealers can get from going to Las Vegas at the end of April for BHPH United, an intense, three-day education event.
Jessica Stafford, senior vice president of consumer solutions at Cox Automotive, returns to the Auto Remarketing Podcast for an enlightening conversation on gender equity in the auto industry. In an interview with Cherokee Media Group's Joe Overby, Stafford shares her perspective on the progress that has been made in recent years and where improvement is needed.
To wrap up our series of podcasts from NADA Show 2023 in Dallas, STELLA Automotive AI Ben Okuka joins the show. Okuka talks with Cherokee Media Group senior editor Joe Overby about artificial intelligence and how it can help dealers become more efficient.
As we begin to wind down our series of podcasts from NADA Show 2023 earlier this year in Dallas, Randy Barone of ACV joins the show.Barone and Cherokee Media Group's Joe Overby discuss Barone's used-car workshop at NADA, how dealers can adapt to market fluctuations and ACV's new "TEC Talks."
Next up on our list of NADA Show 2023 episodes, ACV CEO George Chamoun returns to the podcast for a discussion about what's on the company's radar for 2023, the diversification of the ACV business model, electric vehicles and much more.
Ship.Cars president Eftim Eftimov joins the show from NADA Show 2023, where he talks with Cherokee Media Group's Joe Overby about the auto transport and logistics space, the role of technology in that segment and much more.
Next up on our series of podcasts from NADA Show 2023 in Dallas is a conversation with Patrick Olsen and Paul Nadjarian of CARFAX.They talked with Cherokee Media Group's Joe Overby about what's on the company's radar for 2023, CARFAX's top-rated dealers and much more.
Grace Huang, who is president of Cox Automotive Inventory Solutions, is back on the podcast, this time from NADA Show 2023 in Dallas.Huang talks with Cherokee Media Group's Joe Overby about what's on the company's radar in the wholesale car market, where technology improvements are needed in remarketing, Manheim's preparation for electric vehicles and much more.
In this special sponsored episode of the Auto Remarketing Podcast, Lotlinx senior director of product management Alex Karpyza examines the shifting marketplace dealers are facing nowadays. Karpyza also highlights a series of tools — many that are free for dealers to use — so managers can ensure their using their resources wisely to market their inventory.
In another episode from NADA Show 2023, DAS Technology co-founder and CEO Alexi Venneri discusses the rebrand from Digital Air Strike, the company's new lender partnership, electric vehicles, entrepreneurship and growth, and much more.
Brett Adair, who is the vice president of Copart Dealer Services, is next up on our series of podcast episodes from NADA Show 2023 in Dallas. Adair talks with Cherokee Media Group's Joe Overby about what Copart's dealer services business entails, the unique challenges of being a global company, what's on Copart's radar for 2023 and more.
Cars.com president Doug Miller joins the Auto Remarketing Podcast from NADA Show 2023, where he talks to Cherokee Media Group senior editor Joe Overby about what's on the company's radar for 2023, dealer pain points, how the business units of CARS complement each other and more.
In another episode of the Auto Remarketing Podcast from NADA Show 2023 in Dallas, Dave Sperau, co-founder and chief revenue officer of Autosled, talks with Cherokee Media Group senior editor Joe Overby about the auto transport/logistics space, automotive tech investment and much more.
CarOffer founder Bruce Thompson joins the Auto Remarketing Podcast from NADA Show 2023 in Dallas, where he talked with Cherokee Media Group senior editor Joe Overby about the company's recent inspection upgrades, collaborations with parent company CarGurus, electric vehicles and more.
BacklotCars president Justin Davis sat down with Cherokee Media Group's Joe Overby at NADA Show 2023 in Dallas for a conversation about the integration of BacklotCars and CARWAVE, electric vehicle trends and how BacklotCars has worked with other pieces of KAR Global, plus much more.
Brian Kramer, EVP of CARS and general manager of Accu-Trade, joins the show at NADA Show 2023 for a discussion about how Accu-Trade has worked with its fellow CARS companies post-acquisition, Accu-Trade's recent product launches and more.
EBlock CEO Jason McClenahan joined the show from NADA Show 2023 in Dallas in late January for a discussion about how the digital wholesale platform connects land and technology, how EBlock is investing in both, wholesale market trends and much more.Stay tuned for more podcasts from NADA Show 2023 in coming weeks.
Copart vice president of sales Yoker Vidal joins the show from NADA Show 2023 in Dallas. Vidal and Cherokee Media Group senior editor Joe Overby discuss the distinction between Copart's various product lines like CopartSelect, BluCar, etc., the importance of physical processes in a digital wholesale world, the challenges of being a global company and much more.
Credit IQ founder and CARS vice president Bill Liatsis is back on the show for a conversation at NADA Show 2023 with Cherokee Media Group's Joe Overby.They discuss the fintech landscape, what's on Credit IQ's radar this year, how Credit IQ has worked with fellow CARS companies since acquisition and more.
If Steve Taylor told another buy-here, pay-here operator, “I know what you’re going through,” he would be speaking from legitimate experience. An operator for more than two decades before selling his business to America’s Car-Mart, Taylor now serves as the company’s director of acquisitions. He discussed succession planning and more in this episode of the Auto Remarketing Podcast.
Pete MacInnis spotted a result in the latest eLEND Solutions dealer survey that really caught his attention. And it related to what concerns potential vehicle buyers most nowadays. MacInnis discussed that topic and more in this episode of the Auto Remarketing Podcast recorded during NADA Show 2023 in Dallas.
In an episode of the Auto Remarketing Podcast recorded before it became public that S&P Global Mobility acquired Market Scan, president Rusty West revisited his explanation of why the laws of physics also apply to auto financing. West recapped that analogy and more during this exchange in Dallas during NADA Show 2023.
Velocity Automotive vice president of sales Josh DeYoung joins us for this special sponsored episode of the Auto Remarketing Podcast. DeYoung and Cherokee Media Group's Joe Overby discuss inventory movements, how dealers can adapt to auto market fluctuations, reconditioning strategies, building consmer confidence and how dealers can set themselves apart.
Better Vantage Point founder Tom Kline acknowledged that sometimes dealers think the Federal Trade Commission or the Consumer Financial Protection Bureau are too busy to go poking around their showrooms looking for malfeasance. In a preview of his presentation for the Auto Intel Summit, Kline explained why dealers should be wary of taking that approach as well as other compliance recommendations.
Cherokee Media Group senior editor Nick Zulovich reconnected with Agora Data CEO Steve Burke during NADA Show 2023 in Dallas for this episode of the Auto Remarketing Podcast. Burke shared his perspectives on how buy-here, pay-here dealerships are doing financially based on client data and other perspectives. He also mentioned what trends he’s watching beyond rising interest rates.
InformedIQ CEO Justin Wickett described the ongoing development of artificial intelligence (AI) and machine learning (ML) within the automotive space for this episode of the Auto Remarketing Podcast recorded in Dallas during the Vehicle Finance Conference hosted by the American Financial Services Association. Wickett also touched on how automotive has set the foundation for the company to explore other parts of the credit market.
During NADA Show 2023 in Dallas, Tanya Sanders and Cynthia Caine spent time with Cherokee Media Group senior editor Nick Zulovich for this episode of the Auto Remarketing Podcast. Sanders and Caine both discussed the impact of rising interest rates on their consumer and commercial auto customers as well as other topics in this wide-ranging exchange.
A new TransUnion study found that the lease market was down almost half from 31% in January 2020 to 17% in July 2022, more than twice the decrease in auto financing over the same period. Satyan Merchant, senior vice president and automotive business leader at TransUnion, elaborated about the study findings during an episode of the Auto Remarketing Podcast recorded during the 2023 Vehicle Finance Conference in Dallas hosted by the American Financial Services Association.
Credit Union Leasing of America (CULA) president Ken Sopp and vice president of business development Mark Chandler not only reviewed the company’s record-breaking year, the executives tackled questions that’s perplexed experts for some time during this episode of the Auto Remarketing Podcast recorded during NADA Show 2023 in Dallas. Is now the time used-vehicle leasing finally gains notable market share and, if so, how?
Tony Wanderon had a busy start to 2023, highlighted by becoming CEO of APCO Holdings after it acquired National Auto Care (NAC).Wanderon spent some time during NADA Show 2023 in Dallas for this episode of the Auto Remarketing Podcast recapping how the deal came together as well as current views of the F&I market.
Paul McCarthy returned for another episode of the Auto Remarketing Podcast, this time as vice president of sales, key accounts, at Protective Asset Protection. McCarthy took time during NADA Show 2023 in Dallas to share his perspectives on the current F&I landscape and why it’s important for dealers to present products before vehicle buyers are “in the box.”
Brett Collett of Equifax shares his perspectives about how finance companies are approaching underwriting in this episode of the Auto Remarketing Podcast recorded during the 2023 Vehicle Finance Conference hosted by the American Financial Services Association.The vice president of Equifax’s auto vertical also mentioned what other parts of financing are on his radar to watch this year.
Two experts from Experian Automotive discussed two important parts of the electric vehicle market for this episode of the Auto Remarketing Podcast recorded during NADA Show 2023 in Dallas. Kirsten Von Busch discussed trends connected with EV shoppers, while Melinda Zabritski analyzed how those consumers are securing the financing needed for delivery.
Wolters Kluwer is continuing to see a gradual migration by dealerships and finance companies to more digital infrastructure. Wolters Kluwer head of auto strategy Tim Yalich took time during the 2023 Vehicle Finance Conference in Dallas hosted by the American Financial Services Association to describe the challenges that remain during this episode of the Auto Remarketing Podcast.
Ally Insurance president Daniel Eller went from being on stage at NADA Show 2023 in Dallas as part of the TIME Dealer of the Year presentation to having a conversation at the company’s booth for the Auto Remarketing Podcast. Eller delved into why consumers are becoming more interested in car insurance when they take delivery as well as other current trends percolating in the F&I office.
As NADA Show 2023 was about to get started in Dallas, Work Truck Solutions founder and chief vision officer Kathryn Schifferle outlined a path that stores can tap into the growing commercial vehicle space. In this episode of the Auto Remarketing Podcast, Schifferle also shared what’s piquing her interests most when it comes to commercial vehicles and the businesses that need them.
Two of the senior vice presidents from the American Financial Services Association (AFSA) took time during their orchestration of the 2023 Vehicle Finance Conference in Dallas for this episode of the Auto Remarketing Podcast. Celia Winslow and Danielle Fagre Arlowe discussed the latest developments on the federal and state level, respectively, in connection with actions by lawmakers and regulators.
It's Super Bowl week, which means it's time for a visit with PureCars chief operating officer and automotive advertising expert Lauren Donalson to discuss what to expect from the automotive commercials on Super Sunday.Plus, Donalson shares how dealers can parlay OEM ad momentum into their own marketing strategies, while also explaining the role of streaming and connected TV in today's advertising environment and much more.
The very first and most frequent guest on the Auto Remarketing Podcast appeared again during the 2023 Vehicle Finance Conference hosted by the American Financial Services Association in Dallas. Jeremiah Wheeler, president of DRN and MVTRAC, offered an update about consumer migratory patterns and how they’re influencing vehicle repossessions.
In this special episode of the Auto Remarketing Podcast, we feature a presentation from LotPop chief operating officer John Anderson at Used Car Week, which discusses the following topic: "Race to the Top, Not the Bottom: Strategies to Help Maintain Gross and Volume."Stay tuned for more podcasts from UCW as they become available.
Among the episodes of the Auto Remarketing Podcast recorded during the 2023 Vehicle Finance Conference hosted by the American Financial Services Association, this one features Point Predictive chief fraud strategist Frank McKenna. Our monthly look at fraud trends within auto finance and beyond came via an in-person conversation in Dallas.
Among the episodes of the Auto Remarketing Podcast recorded during the 2023 Vehicle Finance Conference hosted by the American Financial Services Association, this one features Quality Acceptance CEO Ofer Alon. The head of the Van Nuys, Calif.-based finance company and AFSA board member described the current subprime landscape and more during a conversation in Dallas.
In this special episode of the Auto Remarketing Podcast, we feature a panel discussion from Used Car Week on "The New Consumer Journey Horizon" in auto retail. Moderated by Kraig Quisenberry of ACV, this panel includes Nick Johnson of Luther Automotive, Nate Myers of Performance Automotive, Allen Chery of Larry H. Miller Dealerships, Shaun Hopper of Dolan Toyota, Danny Papakalos of #1 Cochran and Todd Caputo of Todd Caputo Consulting.Stay tuned for more podcasts from UCW panel discussions as they become available.
In this special episode of the Auto Remarketing Podcast, we feature a panel discussion from Used Car Week on "Reimaging Inspections and Damage Detection: AI Reveals New Opportunities." Moderated by Cherokee Media Group's Bill Zadeits, this panel includes Eliron Ekstein of Ravin AI, Stephen Miller of Fyusion/Cox Automotive, Jameel Ghata of PAVE and Mike MacDonald of Claim Genius.Stay tuned for more podcasts from UCW panel discussions as they become available.
Bek Abdullayev, who is the founder and CEO at Super Dispatch, joins the show to talk about the company's latest product launch, auto transport trends he is watching and how the transport segment has changed, the impact of supply and price fluctuations and more.Plus, he shares what makes Kansas City — where Super Dispatch is headquartered — a strong market for entrepreneurs in automotive.
Bob Grill, senior partner development manager at CARFAX and host of "Just the Fax" podcast, joins the podcast ahead of NADA Show 2023 to talk about the upcoming convention, what dealers should be paying attention to in the used-car space, CARFAX's work in wholesale and much more.
She was among Auto Remarketing’s annual Remarketing & Used-Car Industry’s 40 Under 40 honorees in 2019, and Melanie Wilson now is interim CEO of the National Independent Automobile Dealers Association. In this episode of the Auto Remarketing Podcast, Wilson shared her initial thoughts on taking on this role and what her most important priorities are.
LotLinx chairman and CEO Len Short appeared on this special sponsored episode of the Auto Remarketing Podcast to highlight recommendations the company compiled for its new dealer playbook.Short explained why details of this new LotLinx playbook are even more important now as the auto retail landscape changes for dealerships of all sizes.
In this special episode of the Auto Remarketing Podcast, we feature a discussion at Used Car Week between Copart's Yoker Vidal and Dennis Weber about "The Future of Auction Remarketing."Stay tuned for more podcasts from UCW panel discussions as they become available.
In this special Used Car Week episode, we feature dealer trainer expert George Nenni's presentation on "Making the Jump to Google Analytics 4."Nenni says dealer must form a strategy to transition their website tracking to Google Analytics 4, and he shares some best practices for doing so in this session.
Market Scan president and CEO Rusty West returns for another special sponsored episode of the Auto Remarketing Podcast to recap the ramifications unprecedented transactional prices registered during the past couple of years now are leaving on dealerships and finance companies.And West also touched on trends connected with both new-car leasing as well as vehicle repossessions.
In this special sponsored episode of the Auto Remarketing Podcast, AFC chief operating officer Will Mitchell revisited the company celebrating 35 years in business during 2022 as well as the latest trends associated with floorplans.Mitchell also highlighted the benefits of dealers using Principal Pass, which can help independent operators manage their cash flow more efficiently.
In this special episode of the Auto Remarketing Podcast, we feature "The Best CPO Dealers in the USA: Selling More Used Cars" panel discussion from Used Car Week.This panel delves into top used-car strategies from the dealer, automaker and dealer trainer vantage point, along with their takes on the most pressing and current trends in retail automotive.Stay tuned for more podcasts from UCW panel discussions as they become available.
In this special episode of the Auto Remarketing Podcast, we feature a panel discussion from Used Car Week with top analysts in auto retail.Moderated by Cherokee Media Group's Joe Overby, this panel includes Kevin Roberts of CarGurus, Zack Krelle of TrueCar, Karl Brauer of iSeeCars.com and David Greene of Cars.com.
In this special episode of the Auto Remarketing Podcast, we feature the High Performance Auto Auctions panel discussion from Used Car Week in November in San Diego.Moderated by Cherokee Media Group's Bill Zadeits, this panel featured: Tommy Rogers of BSC America, David Andrews of Dealers Auto Auction Group, Matt Trapp of Manheim, John Hammer of ADESA and Sawyer Walker of America's Auto Auction Group.
In this special episode of the Auto Remarketing Podcast, we feature the Women in Remarketing panel discussion from Used Car Week in November in San Diego. The honorees discuss how they’ve been successful and offer wisdom for younger industry professionals in a conference segment moderated by Kathy Ruble, Ally’s executive director for auto marketing and dealer communications.
This special episode of the Auto Remarketing Podcast was recorded during Used Car Week and features a conversation about traditionally retail-facing auto companies making a push into the wholesale market.The panel discussion moderated by Cherokee Media Group senior editor Joe Overby features panelists Holly Vollant and Randy Coile.
This special episode of the Auto Remarketing Podcast was recorded during Used Car Week and features the Women in Collections & Recoveries honorees who were able to make the trip to San Diego in November. The panel discussion moderated by Belinda Beyer of American Recovery Service features Claudia Plascencia of Resolvion, Bryanna Cox of Asset Resolutions, Danyell Price of Byrider and Raquel Thrist of Stellantis Financial Services.
In this sponsored podcast, Cherokee Media Group president Bill Zadeits talks with Micah Tindor, senior director of Kelley Blue Book Instant Cash Offer, about the outlook for dealers in 2023, impacts of potential recessionary pressures, interest rates, consumer trade-ins, integrating wholesale and retail decisioning in the process for higher profits.
Jay Maxwell of the Costco Auto Program returns to the show. In this episode, we talk about the program's latest certified pre-owned incentives, the importance of partnerships between dealers, automakers and third parties in CPO , plus much more.
Brad Burns, associate vice president of vehicle information for Manheim at Cox Automotive, and Fyusion chief product officer and co-founder Stephen Miller joined the show from Used Car Week 2022 in San Diego last month. They talk about their presentation on "Demystifying AI for the Wholesale Industry," the uses of artificial intelligence in remarketing, misconceptions about AI and what might be on the horizon.
In this wide-ranging conversation at Used Car Week last month in San Diego, Forrest Dougan — who is senior director of business intelligence at KAR Global — talks with senior editor Joe Overby about dealers using data in wholesale decision-making and where data science is headed next.Plus, Dougan, who worked at Zillow prior to KAR, shares some similarities between the housing market and the auto industry.
In another episode of the Auto Remarketing Podcast originating from Used Car Week 2022, Stephane Ferri and Lauren Donalson of PureCars discussed the most interesting and successful dealership advertising campaigns they’ve seen this year. And the PureCars pair also gave a glimpse of the new solutions the company is set to launch in 2023.
Ahead of his appearance on stage during Used Car Week 2022 in San Diego, PAR North America’s Ryan Hawley took time for this episode of the Auto Remarketing Podcast. Hawley described how the forwarding industry is getting ready for an expected upturn in vehicle repossessions during 2023.
Following their keynote presentation at Used Car Week 2022 in San Diego, a trio of experts reiterated how complex product refunds can be for finance companies following a vehicle repossession or total-loss insurance claim. Anne Holtzman and Peter Krall of Allied Solutions along with Stephen McDaniel of F&I Sentinel offered some recommendations in this episode of the Auto Remarketing Podcast that could help to satisfy both consumers and regulators.
Danny Zaslavsky is the dealer principal at Country Hill Motors and managing partner at VINCUE. He was also a speaker during two sessions at Used Car Week in San Diego earlier this month. In this interview, Zaslavsky shares how he juggles dealership work and leading an automotive software startup, how those roles intersect and where industry meets technology.He also discusses the origins of VINCUE, the strategy of buying vehicles from the public to fill inventory needs, what makes a smart used-car buyer and much more.
At Used Car Week in San Diego earlier this month, we sat down with Privacy4Cars founder and CEO Andrea Amico. Andrea discusses the automotive implications of the new Safeguards Rule and how it effects not only dealers and auto finance companies, but the suppliers of those entities, as well — including auto auctions, transportation companies and repo companies.
The monthly installment of the Auto Remarketing Podcast dedicated to fraud prevention was recorded in person during Used Car Week in San Diego where Point Predictive is headquartered. Chief fraud strategist Frank McKenna shared some recommendations for dealerships and finance companies as well as consumers to help stop fraud from impacting their holiday season.
Equifax vice president of verification services Shelly Nischbach made time for the Auto Remarketing Podcast to discuss how finance companies are sharpening their underwriting in light of the recessionary and rising interest rate environment they’re facing.Nischbach also touched on how important it is for dealers and finance companies to put consumers into a vehicle and credit offering they can afford.
ACERTUS chief executive officer Trent Broberg returns for a special sponsored episode of the podcast.
This special sponsored episode of the Auto Remarketing Podcast features Marc Steiner and Todd Folley, co-founders of Turn Automotive, which is a digital marketplace where dealers can list, buy and sell inventory, get real time trade appraisals, and even make offers on participating dealers’ front-line stock all from the same platform.Steiner and Folley discussed the current wholesale market and how their platform that includes guaranteed cash offers and 14-day warranties can help both franchised and independent dealerships.
Zymbyo founder and CEO Andrew Feldcamp ran several successful franchised dealerships before forming a company that offers Google search marketing to dealers across North America.In this special sponsored episode of the Auto Remarketing Podcast, Feldcamp reviews how much the used-vehicle marketing landscape has changed during the past 10 years while sharing several recommendations to help dealerships of all sizes get the most out of their marketing efforts and resources.
Derek Hansen, vice president of operations with Cox Automotive, joins the show in this sponsored episode.
Point Predictive chief fraud strategist Frank McKenna returned for his monthly visit on the Auto Remarketing Podcast.With Halloween a week away, McKenna explained what “scary” financial things such as phantom loans and the dark web are and how they can greatly impact auto financing.
As experts from shops such as Edmunds have discovered, some consumers are committing to a monthly vehicle payment of $1,000 or more. Becky Chernek of Chernek Consulting made her monthly visit for the Auto Remarketing Podcast to go over the value of refinancing and other F&I strategy that can help all dealerships.
TransUnion’s Satyan Merchant returned for another visit on the Auto Remarketing Podcast to discuss the study titled, “A Critical Eye on Auto Performance,” which found that despite an increase in serious auto delinquencies, consumers possessing multiple credit products continue to value auto financing nearly as much as mortgages, and much more than their credit cards.
James Virgoe is senior vice president and managing director of GWC Warranty, which is part of APCO holdings, the provider and administrator of automotive F&I products and home to the EasyCare and GWC Warranty brands.Virgoe recapped the current environment independent dealerships are facing, emphasizing how “getting back to basics” can be help operators now and into 2023.
Brice Englert is CEO of TradePending, which provides vehicle valuation and merchandising software solutions to dealerships. In this special sponsored episode, Englert shares what TradePending seeing in its vehicle valuations data and offers suggestions for how dealerships can get the most out of merchandising their current inventory.
Automotive Finance Corporation is celebrating its 35th anniversary this year by encouraging its branches to complete 35 acts of kindness before the end of 2022. AFC president Jim Money and chief operating officer Will Mitchell join the show to talk about how the AFC team is getting involved in these acts of kindness, how the business has evolved in 35 years and much more.
Jeremy Beck, who is the vice president of dealer development at the National Independent Automobile Dealers Association, joins the show. Beck talks with Auto Remarketing senior editor Joe Overby about the association's recent NIADA Policy Conference in Washington, D.C., and looks ahead to NIADA's BHPH Super Forum next month in Austin, Texas.
In this special sponsored episode of the Auto Remarketing Podcast, two of the leading executives with McCollister’s Auto Transport and Logistics described how the company is exceeding the expectations of its dealership clients.Senior director Keith Bradley and vice president Marco Maggiore also highlighted how McCollister’s invested in technology to handle dealers’ current and future transportation needs.
Selly Automotive founder and CEO Zach Klempf returns to the show to talk about the origins of his company — which he founded at age 23 — why he decided to focus on the independent auto dealer software space and his company's recent merger with AutoManager DMS.Plus, Klempf shares more about his own podcast and what's next for Selly.
Dealer compliance expert Randy Henrick acknowledged moderate surprise that the Federal Trade Commission didn’t delay December implementation of the revamped Safeguards Rule even as industry associations and a fellow government agency recommended it. In this episode of the Auto Remarketing Podcast, Henrick reiterated what dealers, finance companies and other service providers need to do as a result.
Tara Kasica is the senior vice president of sales at Polly, an insurance marketplace for auto retail. She discusses the growth of embedded insurance in the car-buying process, how changes in car ownership models impacts insurance and much more.
Based on the theme of going back to school, Point Predictive’s Frank McKenna and Justin Davis made their monthly visit for the Auto Remarketing Podcast to discuss developments associated with fraud. McKenna and Davis shared what’s been the most interesting fraud element they’ve each learned so far this year and how it might be applicable to auto financing.
SmartGroups and Automotive Reinsurance Concepts founder and chief executive officer Justin Osburn appeared on the Auto Remarketing Podcast to share his assessment of how independent dealerships currently are doing. Osburn, who most recently was the National Independent Automobile Dealers Association’s retail 20 groups moderator/consultant and lead instructor for NIADA’s Certified Master Dealer course, also reiterated the value operators can get from 20 groups, association conventions and other opportunities to mingle with other dealers.
Becky Chernek of Chernek Consulting appeared on the Auto Remarketing Podcast for her monthly visit to discuss F&I strategy. During this episode, Chernek explained why “rehashing the deal” can be a valuable process that can help dealerships, finance companies and consumers.
In another episode originating from this year’s NAAA annual convention, Cherokee Media Group senior editor Joe Overby caught up with Sandy Moon and Danny McNelis of NextGear Capital. They delved into more detail about the auction services group that NextGear Capital launched earlier this year as well as other subjects connected with dealerships and their floorplans.
During this year’s NAAA annual convention, Cherokee Media Group senior editor Joe Overby shared a conversation with two executives from Cox Automotive Inventory Solutions — Dana Lowenthal and Patrick Brennan. Among other topics, they discussed how dealers are leveraging auctions today, whether they’re still walking the lanes or going online to find the inventory they need.
This summer certainly has been a season of change for Primeritus Financial Services, as Steve Norwood takes over as chief executive officer. Norwood spent part of an afternoon chatting with Cherokee Media Group senior editor Nick Zulovich for an episode of the Auto Remarketing Podcast, explaining why he’s now leading Primeritus and what the top tasks on his new work agenda are.
Experian senior director of automotive financial solutions Melinda Zabritski shared more time for the Auto Remarketing Podcast to discuss which auto finance metrics landed within expectations for the second quarter and which ones did not. Zabritski also touched on how finance companies are keeping risk under control amid high vehicle prices.
In two new commercials that are part of its "We Drive It Like It Is" campaign, Edmunds spoofs some of the "tropes" you might find in a car commercial (i.e. rugged dude hauling lumber in a pickup, couple off-roading in an SUV campsite)as means to underscore some of the services it offers.
For instance, helping consumers find a car that meets their lifestyle, or appraise their current ride.
Edmunds vice president of marketing Alison Steinlauf Anziska joins the podcast to talk about these new spots and share how the company is utilizing newer media like connected TV to get its message across.
Another sponsored episode of the Auto Remarketing Podcast features Rusty West who is president of Market Scan Information Systems and has more than three decades worth of experience developing leading data and technology-based solutions for the automotive industry. West outlines the current state of incentives offered by captive finance companies as well as projects what could be the scene when perhaps millions of new vehicles get the microchips they need for final assembly.
Brett Scott, who is vice president of government affairs at the National Independent Automobile Dealers Association, took some time away from being on Capitol Hill for this episode of the Auto Remarketing Podcast. Scott recapped what the atmosphere is like around lawmakers and their staffs, as NIADA gears up to host its National Policy Conference on Sept. 19-21.
LendBuzz co-founder and chief executive officer Amitay Kalmar described the characteristics of artificial intelligence, machine learning and algorithms that intrigue him most during this episode of the Auto Remarketing Podcast. Then Kalmar explained what those elements now can do for the benefit of underwriting and more within auto finance.
Cherokee Media Group president Bill Zadeits welcomes Manheim Digital senior vice president Zach Hallowell for this special sponsored episode of the Auto Remarketing Podcast. Hallowell recaps his views on how the wholesale market has changed during the past couple of years and the ways the Manheim Market Report is giving consignors and dealers the information they need to be successful.
One of the leading F&I consultants agreed to begin a new monthly series as part of the Auto Remarketing Podcast. Becky Chernek opened the series by giving her perspectives on what’s changed in the finance office since the pandemic arrived as well as her No. 1 recommendation that she has provided clients as a result.
National Auto Auction Association chief executive officer Tricia Heon, 2021 NAAA president Charles Nichols and 2022 NAAA president Garrison Hudkins join the show to talk about the upcoming National Auto Auction Week and the annual NAAA Convention.
They share a sneak peek at the convention's agenda, including a look at the show's country concert and a session on "Politics in America."
The American Recovery Association’s new leadership tandem made time for this episode of the Auto Remarketing Podcast. Installed earlier this summer, president Vaughn Clemmons and executive director Joel Kennedy offered their perspective on taking these leadership roles for an industry segment that facing some notable challenges.
Marty Miller definitely did his homework for this episode of the Auto Remarketing Podcast. The director of automotive data for Experian Automotive shared the latest trends associated with brand loyalty and which vehicles are resonating most with consumers nowadays.
City Auto Sales is a leader in the independent used-car dealer space. Chief operating officer Stan Norton joins the show to talk about what sets the group of Tennessee dealerships apart from its peers, its efforts in the electric vehicle space, used-car acquisition strategies and much more.
This monthly installment of the Auto Remarketing Podcast focused on fraud with two experts from Point Predictive tackled the world of credit washing. Justin Davis and Frank McKenna recapped what credit washing is and how it can impact auto financing, as well as a recent case that triggered a major indictment stemming from an investigation that began within a bank’s underwriting department.
Tim Yalich, head of auto strategy for Wolters Kluwer, described the newest trends connected with the company's Auto Finance Digital Transformation Index and why it's important for dealers, service providers and finance companies to continue the adoption.
Security cameras now can be used for much more than just maintaining a view of your inventory and the showroom’s front door. Sud Bhatija, who is one of the founders of Spot AI, which is striving to make visual data instantly useful and accessible to everyone, appeared on the Auto Remarketing Podcast to detail how security cameras and artificial intelligence are combining to help dealerships improve sales and service.
How a piece of technology goes from an initial idea, through development to a product launch can be a winding path. John Nethery and Oscar Nunez shared their personal experiences on those past and present journeys for this episode of the Auto Remarketing Podcast. The two executives from insightLPR, a technology company providing proprietary license plate recognition (LPR) software, hardware and data products to help companies and communities increase their value and safety, also shared how quickly the firm is gaining traction since an industry launch about a month ago during the North American Repossessors Summit.
EBlock chief executive officer Jason McClenahan returns to the show, this time for an in-person interview at Canada's Used Car Week last month at the Westin Harbour Castle in Toronto. Jason and Cherokee Media Group senior editor Joe Overby talk about EBlock's expansion and much more.
Subprime Analytics president Ken Shilson appeared again on the Auto Remarketing Podcast to discuss what he thinks is one of the most important operational challenges buy-here, pay-here dealers are going to face before the end of the year. It’s implementation of the Current Expected Credit Loss (CECL) accounting standards. Shilson offered recommendations for how both BHPH dealers and their accountants can get organized in order to comply with CECL, which goes into effect on Jan. 1.
The pandemic and its subsequent aftermath gave Alex ‘SkipGuru’ Price another opportunity to examine human behavior and its application toward skip-tracing and vehicle repossession. The director of training and development for LocateSmarter, a data and analytics company, also explained how new technology can be blended into the mix of collections and recoveries.
Senior editor Nick Zulovich spent part of his time in Denver for the North American Repossessors Summit sharing another conversation for the Auto Remarketing Podcast with Jeremiah Wheeler, who is president of DRN and MVTRAC. In light of inflation pushing up the costs of gas and other life necessities, Wheeler offered insight stemming from company data about how much consumers are looking to relocate.
For our monthly installment of the Auto Remarketing Podcast focused on fraud, Justin Davis and Frank McKenna of Point Predictive recapped the roundtables they orchestrated in conjunction with the Non-Prime Auto Financing Conference hosted by the National Automotive Finance Association. The roundtables included representatives from captives to related finance companies at buy-here, pay-here dealerships as well as shops of many other sizes and footprints. According to Davis and McKenna, they all have the same objective in the fraud department.
We wrap up our series of podcasts recorded during this year’s Non-Prime Auto Financing Conference hosted by the National Automotive Finance Association with a visit with Joseph Cioffi, partner with Davis + Gilbert who also runs the Credit Chronometer. Cioffi discussed where risk is now percolating and how finance companies are handling it.
Jim Johnson, who is vice president of account planning at VDX.tv, joins the show to talk about the role of connected TV in automotive, the changing landscape of video advertising, how that applies to automotive and much more.
Jason Barrie, chief operating officer of Digital Air Strike, and Erika Maley, director of marketing for Don Hattan Dealerships, join the show to talk Google vehicle ads and their role in dealership advertising and vehicle merchandising
When discussing CECL — implementation of the Current Expected Credit Loss (CECL) accounting standards — Agora Data senior vice president of strategic relationships Jim Bass said bluntly during this month’s Non-Prime Auto Financing Conference: “It’s about to get real.” Bass, who also is chairman of the National Automotive Finance Association and host of that annual event in Plano, Texas, elaborated about why he made that assertion for this episode of the Auto Remarketing Podcast.
In the auto industry, artificial intelligence isn't so much science fiction as it is reality.
Hunter Swift, vice president of STELLA Automotive AI, joins the show to discuss how one particular application of AI in the car business can help save dealers time and drive efficiency.
Pictures — and perhaps even more so video — could be worth way more than 1,000 words when highlighting your dealership inventory. Dealer Image Pro founder and chief executive officer Peter Duffy made his first appearance on the Auto Remarketing Podcast to share advice on how to make photo galleries and videos more appealing for vehicle shoppers.
Bryce Veon is chief executive officer of AutoSoft, a DMS provider for the auto industry. He joins the show to discuss the backstory of the second-generation family company, which his father started, how AutoSoft continues to innovate and how it distinguishes itself in the DMS field.
For the second year in a row, Cherokee Media Group’s Nick Zulovich tracked down Cox Automotive chief economist Jonathan Smoke after appearing at the Non-Prime Auto Financing Conference hosted by the National Automotive Finance Association. The conversation covered auto financing, used-vehicle prices, inflation and, of course, some musical references, too.
Amy Martin, who is sector lead and senior director S&P Global Ratings, is a fixture at the Non-Prime Auto Financing Conference hosted by the National Automotive Finance Association. Before Martin made her way back on the conference stage, she spent some time with Cherokee Media Group senior editor Nick Zulovich for this episode of the Auto Remarketing Podcast focused on the auto ABS market.
While at this year’s Non-Prime Auto Financing Conference, Cherokee Media Group’s Nick Zulovich spent time with NAF Association president Paul Gillespie, who is senior vice president of dealer services at AmeriCredit to record a conversation for the Auto Remarketing Podcast. Gillespie shared his overall assessment of the non-prime auto finance space as well as the association’s future.
Derek Hansen, vice president of wholesale at vAuto, and Connie Suozzo, vice president of Manheim Digital, join the show for a special sponsored podcast episode to discuss Cox Automotive's Upside platform.
ComplyNet president and general counsel Adam Crowell returned for another appearance on the Auto Remarketing Podcast; this time with the topic being the Safeguards Rule enhanced by the Federal Trade Commission. Dealerships have until December to get its compliance in order to meet the long list of rule requirements ordered by the FTC. Crowell highlights some steps to get on the right path.
For the latest episode of the Auto Remarketing Podcast focused on fraud, Point Predictive’s Frank McKenna and Justin Davis explore how technology is developed to keep fraud from infiltrating dealerships and finance companies. McKenna and Davis also touched on the successes that germinate from Hackathons as well as when two service providers integrate their solutions.
Spencer Beckstead, chief revenue officer of Frikintech, joins the show to talk about the friction points in automotive and why digital retail complements — not replaces — salespeople, plus a bit of the background behind Frikintech.
ACERTUS chief executive officer Trent Broberg joins the show to talk about the current auto transport and logistics landscape, including a look at adapting to smaller carrier loads, the impact of digital buying and selling, plus much more.
American Financial Services Association senior vice president Celia Winslow made another visit for the Auto Remarketing Podcast. This time, the former Women in Auto Finance honoree explained what “dormant authority” is now being leveraged by the Consumer Financial Protection Bureau. Winslow also gave an update on other federal regulatory developments potentially connected to auto financing.
It’s been rough sledding for some dealerships, especially independent operators, to find the inventory they need with the ongoing wholesale price and volume landscape. However, that’s not been the case at all for Mike Wimmer, chief executive officer and Founder of AutoLenders, an independent operation in business since 1979 that retails and leases used vehicles with multiple showrooms in Pennsylvania and New Jersey. Wimmer explained how during this episode of the Auto Remarketing Podcast.
Kinetic Advantage chief executive officer Marty McFarland shared an upbeat assessment of the floorplan company that just recently reached its first anniversary in business. Flush with available capital and an experienced executive team, McFarland also described how Kinetic Advantage can be of assistance to its growing independent dealership base, while acknowledging the unique challenges these operators have been facing for the past couple of years.
Jeremy Beck, vice president of sales operations at APCO Holdings, which includes the GWC Warranty and EasyCare brands, is back for another sponsored episode of the Auto Remarketing Podcast. Beck recaps how the consumer experience in purchasing a vehicle has changed during the past year as well as what be happening five years down the road. Beck offers recommendations to help dealerships today, tomorrow and beyond.
Bob Lanham is head of automotive retail at Meta, which is the parent company of Facebook, Instagram, Messenger, WhatsApp, Oculus and Workplace. He joins the show to discuss how the auto industry is utilizing social media, the potential role of the influencer in automotive advertising and much more.
Continuing our series of special episodes of the Auto Remarketing Podcasts featuring general sessions from this year’s Auto Intel Summit — an added benefit for Cherokee Media Group Premium Members — a trio of industry leaders compare and contrast the direct and indirect auto financing models. The panel features Lou Loquasto of FIS, Scott McMahon of Equifax and Tarry Shebesta of PureCars.
Francis Gojcaj spent nearly eight years with Cox Automotive after being with RouteOne for almost six years. Now he’s one of the founders and chief revenue officer at LenderAuto, a new service provider that’s out to help banks gain more traction in auto financing. While in North Carolina for this year’s Auto Intel Summit, Gojcaj visited for the episode of the Auto Remarketing Podcast to discuss the current standing and potential growth that banks have in originating auto paper.
Ken Hill, managing director of 700 Credit, acknowledged during this episode of the Auto Remarketing Podcast that he’s a “credit geek.” While that might sound like a negative moniker, Hill offered his expertise on the impact that dealers are facing because of the enhancement of the Safeguards Rule by the Federal Trade Commission as well as the capabilities that soft credit pulls have to enhance the opportunities for dealerships and finance companies.
There’s another part of the digital world of financial services within automotive that might not get the attention of pre-approvals and the path toward delivery, but not completing it correctly can land finance companies in trouble. It’s refunding warranties and other F&I products when the vehicle is repossessed or is deemed to be a total loss following a crash or other catastrophic event. Robert Christini of Dealertrack and Cox Automotive along with Anne Holtzman and Peter Krall of Allied Solutions tackled the challenging topic for this episode of the Auto Remarketing Podcast, recorded following their appearance during this year’s Auto Intel Summit in Raleigh, N.C.
Following one of their workshops during this year’s Auto Intel Summit, John Howard and Kirsten Von Busch of Experian Automotive offered more of their time in North Carolina for this episode of the Auto Remarketing Podcast. The Experian Automotive executives recapped a portion of the presentation, sharing who is the “other” electric vehicle buyer.
Gina Cocking is managing director and chief executive officer of Colonnade Securities, a Chicago-based investment banking firm that specializes in merger and acquisition advisory services. Cocking spent some of her time in North Carolina for the recent Auto Intelligence Summit for this episode of the Auto Remarketing Podcast, discussing the plethora of mergers and acquisitions within automotive that have happened so far this year and why more could be in the pipeline.
We catch up with Zo Rahim, founder and chief executive officer of CPyO, a new site designed to help dealers increase visibility of their certified pre-owned vehicles for sale, help automakers boost awareness of their certified programs and give consumers more confidence in shopping CPO.
Rahim explains the origin of the idea, CPyO's roadmap and funding strategy, and the opportunity that exists in serving a niche market.
Digital Air Strike chief operating officer Jason Barrie joins the show to talk about the company's recent Customer Experience Trends Study. Barrie and Auto Remarketing senior editor Joe Overby cover how car-shopping has changed, vehicle supply impacts, use of streaming media and more.
For the monthly installment of the Auto Remarketing Podcast about fraud with Point Predictive, we tackle taxes since consumers had to complete their state and federal filings by April 18. Point Predictive’s Justin Davis and Frank McKenna recapped some of the most frequent tax-connected schemes they’ve seen as well as looked ahead toward the “Fraud Friday” portion of this year’s Non-Prime Auto Financing Conference hosted by the National Automotive Finance Association.
In this episode recorded at the Auto Intel Summit in Raleigh, N.C., we connect with Scott Case, who is chief executive officer of Recurrent, a company that analyzes electric vehicle battery health and one of this year's "Emerging 8" honorees.
Case discusses the company's recent $4.5 million round of funding and its new partnerships in both the retail and wholesale car market.
Brian Pasch, founder of PCG Companies, wears many hats: digital marketing services provider, auto industry trainer, author of 8 books and host of several auto industry conferences, just to name a few.
In this podcast, Pasch shares his approach to consulting, dealer group training and how he discovered the auto industry was the right path for his business.
After sharing his recommendations for finance companies, Automotive Personnel founder Don Jasensky made a return visit on the Auto Remarketing Podcast to offer insights about how dealerships can find the salespeople they need to cater to today’s vehicle buyers.
Soon after J.D. Power released its 2022 U.S. End of Lease Satisfaction Study, we connected with Patrick Roosenberg, who is the company’s director and practice lead of automotive finance intelligence. Along with discussing the study, Roosenberg also touched on some components of vehicle leasing that might be changing permanently because of the current state of the new-car landscape.
Rapid Recon chief executive officer Dennis McGinn is the guest for this episode of the Auto Remarketing Podcast to discuss how dealers are preparing inventory; whether the vehicles are coming via trades, the wholesale market or purchases made from private owners. McGinn also pointed out who at the dealership is taking an even greater interest in reconditioning nowadays.
Executives with DrivenIQ, which specializes in data and data technologies that help businesses target their advertising to the most ideal audience, joined the show recently to talk about the company's busy March and much more.
DrivenIQ announced last month that it has acquired Visitor Data Inc. The company also announced that it will be launching a trade-in marketplace in June that lets dealers bid and buy live trade-ins directly from consumers. The company is already taking pre-registration for DriveBid from car dealers.
In this special sponsored episode of the Auto Remarketing Podcast, we have a conversation about consumers changing how they prefer to connect and communicate with dealerships. Sharing their expertise and insights about this subject and more are Alexander Hoff, who is senior manager of revenue strategy with OfferUp, and Eric Schlesinger, who is chief revenue officer with ActiveEngage.
About a month before NADA Show 2022, Seventh Knight became a part of the NADA Affinity Provider Program. And the provider of unique ransomware protection solutions appeared on this episode of the Auto Remarketing Podcast recorded in Las Vegas, as vice president of business development Travis Odom described how vulnerable to ransomware attacks dealerships are as well as the importance of now collaborating with NADA.
Another episode of the Auto Remarketing Podcast from NADA Show 2022 is focused on the credit union market, featuring a conversation with CUDL chief revenue officer Phil DuPree. A former dealer, DuPree shared the most common questions he’s receiving from credit unions and how CUDL has responded.
Our installments of the Auto Remarketing Podcast from NADA Show 2022 in Las Vegas continue with a visit with Credit Union Leasing of America (CULA), which enjoyed a record-setting year in 2021. CULA president Ken Sopp and vice president of business development Mark Chandler recapped the path to $2 billion in lease originations last year and why that auto financing option works so well at credit unions.
A new dealer survey from eLEND Solutions confirmed that dealerships are experiencing a significant disconnect between the online and in-store process; one that they agree must be solved to shorten transaction times and improve the customer experience. But, while the majority indicate that digital retailing offers a solution by speeding up steps in the traditional sales process, the survey results showed that dealers remain reluctant to fully embrace digital retailing.
During this episode of the Auto Remarketing Podcast recorded this month at NADA Show 2022 in Las Vegas, Ian Isch, executive director of sales and leader development at Edmunds, explained how record used-vehicle prices have complicated the negotiation between dealers and potential buyers about an appraisal and trade-in value. Isch also shared his main recommendations to help dealerships of all sizes.
Automotive Ventures founder and chief executive officer Steve Greenfield is back on the show to share more details about the new Automotive Ventures DealerFund the company launched earlier this month.
Greenfield explains the "aha moment" that prompted Automotive Ventures to start this fund, how the capital will be used, how dealers are building technologies, the target investors for the fund and much more.
We continue our podcast series from NADA Show 2022 in Las Vegas with an interview of Tim Cox, co-founder and chief evangelist at CarNow.
Tim talks with senior editor Joe Overby about CarNow's new real-time retail platform launch, the biggest challenges for car dealers right now, accepting cryptocurrency on the platform and much more.
In the next installment of the Auto Remarketing Podcast originating from the Vehicle Finance Conference hosted by the American Financial Services Association earlier this month in Las Vegas, senior editor Nick Zulovich shared a conversation with Cheryl Miller, who is vice president of operations for Dealertrack F&I Solutions. Miller assessed the current auto-finance landscape, pinpointing what could be the “silver lining” developing out of the pandemic.
In the next installment of the Auto Remarketing Podcast originating from the Vehicle Finance Conference hosted by the American Financial Services Association earlier this month in Las Vegas, senior editor Nick Zulovich shared a conversation with Stuart Holmes, Experian’s senior director of product for automotive. Holmes explained how education is key to helping dealers and finance companies increase access for consumers with softer credit backgrounds.
With thousands of franchised dealers gathering in Las Vegas earlier this month, this episode of the Auto Remarketing Podcast delves into the potential for fraud happening at dealerships. The March installment of our monthly look at fraud with Point Predictive’s Justin Davis and Frank McKenna includes recommendations to help managers keep fraud from coming through their websites or literally the front door of the showroom.
In this special sponsored episode of the Auto Remarketing Podcast, we have a conversation with TradePending chief executive officer Brice Englert, who highlighted the major moves by the company so far this year in an effort to help dealers win “the battle for used-car inventory.”
This episode of the Auto Remarketing Podcast recorded during the American Financial Services Association’s Vehicle Finance Conference features Tracy McArthur, who is vice president of automotive lending at Equifax. McArthur shared with senior editor Nick Zulovich about how finance companies are sharpening their underwriting in light of an array of circumstances influencing originations nowadays.
CARFAX public relations director Emilie Voss and head of dealer marketing Rob Bois join the show to discuss the launch of the CARFAX 100 dealer recognition program, what makes top-rated dealers stand out, updates on the CARFAX Lifetime Dealer program and much more.
Our episodes of the Auto Remarketing Podcast from NADA Show 2022 roll on with a conversation about certified pre-owned vehicles. Senior editor Nick Zulovich spent time in Las Vegas with Elliot Schor, who is vice president of sales with JM&A Group, which recently launched a program in collaboration with J.D. Power aimed helping franchised dealerships certify vehicles that aren’t manufactured by their brand.
Our series of podcasts originating from this year’s Vehicle Finance Conference in Las Vegas orchestrated by the American Financial Services Association continues with a conversation featuring one of the previous Women in Auto Finance honorees, Jenn Reid. Reid is now head of sales for digital lending and motor vehicles for Wolters Kluwer. She shared what’s intriguing her most about auto financing nowadays as well as what continues to fuel her passion for the industry.
ACV chief executive officer George Chamoun returns to the Auto Remarketing Podcast during this episode recorded at NADA Show 2022 earlier this month in Las Vegas.
George sits down with senior editor Joe Overby to talk about ACV's recent acquisitions of Drivably and Monk and how they fit into the company's ecosystem, how dealers can more efficiently buy consumer cars, where the industry needs to head next and much more.
While recorded during the Vehicle Finance Conference earlier this month in Las Vegas hosted by the American Financial Services Association, this episode of the Auto Remarketing Podcast is focused on the Canadian market. Senior editor Nick Zulovich connected with Vladimir Kovacevic who is chief executive officer and founder of Inovatec Systems Corp. Kovacevic discussed the current auto-finance market in Canada and how both dealerships and finance companies are leveraging technology to overcome current challenges.
Next up on our podcast series from NADA Show 2022, senior editor Joe Overby reconnects with TrueCar chief executive officer Mike Darrow to talk about TrueCar+, which enables the company to become a "modern-day marketplace" to connect dealers and consumers online. Darrow talks about the TrueCar+ pilot in Tampa, continued rollout and much more.
Next up in our NADA Show 2022 podcast series, Lori Wittman and Paulo da Silva of Cox Automotive chat with senior editor Joe Overby about the company's Esntial Commerce platform and their work providing digital retail solutions to dealers.
Continuing our episodes of the Auto Remarketing Podcast recorded during the Vehicle Finance Conference hosted by the American Financial Services Association in Las Vegas, senior editor Nick Zulovich shared a conversation with two leading executives at Wells Fargo Auto. While Cynthia Caine focused on the commercial and dealer sides of Wells Fargo’s auto business, Tanya Sanders discussed the ongoing evolution of the consumer auto finance journey.
What’s been an annual tradition during the Vehicle Finance Conference hosted by the American Financial Services Association, senior editor Nick Zulovich reconnected in Las Vegas with GM Financial’s Kyle Birch. For this episode of the Auto Remarketing Podcast, Birch offered an update on GM Financial operations not only in the U.S., but also how the market is faring in Canada.
BacklotCars co-founder Justin Davis chats with senior editor Joe Overby at NADA Show 2022 about the company's work to go beyond the inventory liquidation piece and help dealers source used cars, and utilizing data and machine-learning to help dealers on both sides of the transaction.
Plus, Davis shares what he has learned from KAR Global chief executive Peter Kelly, whose paths in wholesale are quite similar.
For this installment of our podcasts from NADA Show 2022, we turn to the FUEL side of the CARS group.
Dean Evans and Terry Laughridge join the show to discuss where FUEL fits into the company's end-to-end offering, how cord-cutting and streaming impacts automotive advertising, the move towards brand image and branding in dealer ads and much more.
"We're ready for major U.S. expansion."
That was one message EBlock chief executive Jason McClenahan had for dealers at NADA Show 2022, where he sat down with senior editor Joe Overby to discuss the progress of the digital auction company's U.S. rollout, its work with independent auto auctions and more.
Plus, McClenahan discusses the EDealer side of the business and where it goes next.
CreditIQ co-founder Bill Liatsis sits down with senior editor Joe Overby at NADA Show 2022 and shares a bit more about the company's business model, which offers a fintech platform providing instant online auto finance screening and approvals to facilitate online vehicle buying.
Liatsis also discusses how CreditIQ, which was purchased by the CARS group in 2021, fits into the end-to-end offerings of CARS, plus why auto finance flexibility is a key target in the fintech space and much more.
CreditIQ, which was founded in 2014, was one of Auto Fin Journal's inaugural Emerging 8 winners in 2019.
Cox Automotive Mobility president Joe George and Manheim president Grace Huang sit down with senior editor Joe Overby at NADA Show 2022 to discuss how EVs and auto auctions intersect, how Cox is preparing for an EV future, battery health tools the company has developed and much more.
TransUnion senior vice president and automotive business leader Satyan Merchant spent some of his time at the Vehicle Finance Conference hosted by the American Financial Service Association last week in Las Vegas discussing the growing credit vertical known as buy now, pay later. In this episode of the Auto Remarketing Podcast, Merchant explained how data from buy now, pay later transactions is being blended into traditional tradelines to help underwriting by auto finance companies.
Next up in our series of podcast episodes from NADA Show 2022, senior editor Joe Overby talks with CARS chief executive officer Alex Vetter. Their discussion dives deeper into the Accu-Trade purchase, the dealer reaction and why the deal made sense.
Plus, Vetter shares his thoughts on some of the big news happening in the wholesale and digital space.
Beginning Cherokee Media Group’s collection of episodes recorded in Las Vegas, Experian senior director of dealer intelligence Amy Hughes returns to the Auto Remarketing Podcast. Hughes shared details of her presentation at NADA Show 2022 about how Gen Z vehicle buyers behave and what this youngest demographic of consumers wants from the ownership experience.
In this sponsored episode of the podcast, we connect with Danny Zaslavsky, who is managing partner of VinCue and dealer principal/general manager of Country Hill Motors.
For this episode of the Auto Remarketing Podcast, Dealertrack Dealer Services vice president Kait Gavin is here to refute any notion that vehicle titling is anything but mundane or tedious. Gavin also mentioned the electronic titling progress Dealertrack has made in places such as California to expedite this crucial process for dealerships and finance companies.
With chip shortages and other supply-chain problems continuing to hinder automakers, Market Scan president and chief executive officer Rusty West recapped how OEMs are using incentives and rebates. West also touched on how crucial real-time data is now and going to be in the future for OEMs and their captives to have a true grasp of what’s happening on the ground at dealerships.
VINData vice president Edie Hirtenstein and LAUNCHER.SOLUTIONS president Nikh Nath join the show to talk about the new partnership between their respective companies.
Launcher teamed up with VINData to provide its finance company customers with a deeper view into vehicle history, title data, vehicle values and more, all to help them manage risk and decisioning.
Fraud is certainly complex. But for this monthly episode of the Auto Remarketing Podcast focused on fraud, we go back to the definitions and roots of fraud with Point Predictive’s Justin Davis and Frank McKenna. Davis and McKenna not only shared easy to understand concepts, they also offered suggestions to help dealerships and finance companies not overlook some basics that could lead to complicated problems.
In this special sponsored episode of the Auto Remarketing Podcast, DealersLink chief executive officer Mike Goicoechea returns for another conversation to highlight the exciting developments coming from the company in 2022, including Dealerslink 7.0, the rollout of MotorCloud as well as inventory management guidance to help any size dealership.
While Kenny Atcheson has written books and been a regular contributor to BHPH Report, the founder and president of Dealer Profit Pros is back for another appearance on the Auto Remarketing Podcast to discuss the potential benefits of using video. Although that previous sentence contained a lot of different media paths, Atcheson explained how video, in particular, can be the smoothest way dealers reach current and prospective customers successfully.
Vroom is back. Carvana is joining the fun. Automakers are going full throttle, so to speak, with electric vehicles.
Super Bowl Sunday will have a lot of action beyond the field and much-anticipated halftime show. Lauren Donalson of PureCars is here to talk about the automotive ad landscape for Super Bowl XLI, as well as opportunities for dealers to bring eyeballs to their websites.
CDK Global has entered the online wholesale space, launching a new marketplace called CDK CarSource that is designed to connect dealers to used-car inventories from other dealers across the country.
Fred Fordin, vice president, DMS at CDK Global, joins the show to explain more about how the platform will work and what sets it apart in an increasingly crowded space.
Vroom chief marketing officer Peter Scherr joins the show to talk about the online used-car retailer's upcoming return to the Super Bowl. We discuss the theme of the new ad for the Big Game, Vroom's focus on acquiring consumer cars and more.
Automotive Personnel founder Don Jasensky now has run his own executive search firm to help finance companies and dealerships for 33 years.
And during the past couple of years, Jasensky has seen some of the most dramatic changes with how employers find their new staff and how workers decide where to leverage their talents.
Jasensky shared a wide array of recommendations to help operations large and small in this episode of the Auto Remarketing Podcast.
With nearly a month of 2022 already in the books, we asked for observations from Black Book chief data science officer Alex Yurchenko and Laura Wehunt, who is vice president of automotive valuations at Black Book, for this episode of the Auto Remarketing Podcast. Yurchenko and Wehunt explained why the wholesale market has behaved like they expected. At least so far.
Scott Painter and Georg Bauer return to the show to discuss their venture called Autonomy, which has launched an electric vehicle and zero-emissions vehicle subscription program, starting with the Tesla Model 3.
Joe George, president of Cox Automotive Global Mobility, joins the show to discuss the new global mobility structure at the company.
We talk about Cox's work in the Fleet Services, Fleet Operations, EV Battery Solutions and Emerging Ventures segments, plus how international mobility trends compare to those of the U.S.
Tom Staszak, who is senior managing director of mergers & acquisitions at Generational Equity, joins the show to talk about the growth in dealership buy-sell. We discuss the drivers of that M&A growth, why it makes sense for some stores to exit, and moves in the auto industry at large. Plus, we discuss outside interests pursuing acquisitions in retail automotive.
Marc Steiner, co-founder of Turn Automotive, joins the show for this special sponsored episode of the Auto Remarketing Podcast.
When she was part of the panel discussion at Used Car Week 2021 with the other Women in Auto Finance honorees, Colletta Bryce mentioned how some workplaces can have as many as five different generations nowadays. In this episode of the Auto Remarketing Podcast, the senior director of HR business partners at NextGear Capital described the dynamics of potentially having someone in their 20s working alongside someone in their 70s as well as how the ongoing pandemic has impacted both employees and employers.
Cox Automotive chief economist Jonathan Smoke is back on the show to help us make sense of the mixed signals that wholesale vehicle prices have shown at the start of 2022.
Plus, we talk about the growth in what Cox Automotive has dubbed "New Form Online Retailers" and all things used cars.
Auto finance executive and entrepreneur Brian Reed remembers the scene at one of his first industry jobs. On Monday mornings, baskets below fax machines would be overflowing with paper applications from dealerships arriving over a weekend that needed to be processed by hand. Now is CEO of Digital Auto Advisors, Reed took us on a journey in this episode of the Auto Remarketing Podcast from those stacks of paper applications to online platforms aimed at rendering underwriting decisions as soon as the consumer hits that submit button.
In his first appearance of the year on the Auto Remarketing Podcast, StoneEagle F&I senior vice president of business development Joe St. John acknowledged how enticing it would be to run a dealership again because of the F&I performances many stores enjoyed in 2021. Along with his top 3 data points from last year, St. John also described how positive the landscape has been for F&I service providers, too.
Within hours of the Supreme Court making its decision, ComplyNet president and general counsel Adam Crowell made another appearance on the Auto Remarketing Podcast to provide an update about mandates put forth by the Occupational Safety & Health Administration (OSHA) involving COVID-19 vaccinations and testing. Crowell described what dealers have been facing since these proposed mandates first surfaced in November and arguments in federal court that ensued.
Curt Long, chief economist and vice president at the National Association of Federally-Insured Credit Unions (NAFCU), put the general economy into car terms, explaining in this episode of the Auto Remarketing Podcast if the economy is like a car that’s running efficiently, one that’s due for routine maintenance or a vehicle that requires quite a bit of TLC. Long also explained how credit unions continue to flourish in auto financing.
We’re beginning a new year with a new series as a part of the Auto Remarketing Podcast. Each month, we’ll have a conversation focused on the latest developments and trends connected with fraud happening in auto finance and elsewhere in financial services with experts from Point Predictive. For this first installment, Frank McKenna and Justin Davis reviewed the most notable events of 2021. McKenna and Davis also touched on a couple of instances that didn’t get as much broad attention but still could impact finance companies.
Bryanna Cox takes listeners of the Auto Remarketing Podcast into one of the most difficult, yet vital, parts of the automotive industry. The vice president of Asset Resolutions, a full-service repossession and recovery agency in Kingwood, Texas, described how repossession agents are handling the demands put upon them, as the pandemic has impacted their livelihoods significantly. Cox also touched on how the repossession industry has united as a result.
Steve Burke’s role as chief executive officer of Agora Data gives him a tremendous vantage point to access the current financial status of independent and buy-here, pay-here dealerships as well as activities within the automotive securitization market. And during the opening week of the year, Burke returned for this episode of the Auto Remarketing Podcast to share what he’s observing.
Trent Broberg, chief executive officer of ACERTUS, joins the show for this special sponsored episode of the Auto Remarketing Podcast.
We're back! In our first episode of 2022, Manheim president Grace Huang joins the show to look back at the big themes in the auction industry from 2021, while also outlining Manheim's goals for 2022.
We discuss digital wholesale, electrification of the vehicle fleet, industry consolidation and much more.
For several months now, Bill Elizondo has been back on the road hosting 20 group meetings in his role as senior moderator and consultant at National Independent Automobile Dealer Association. In this episode of the Auto Remarketing Podcast, Elizondo shared highlights of conversations with operators, how they’ve navigating current challenges and their mood toward the future.
American Financial Services Association senior vice president Celia Winslow appeared on this episode of the Auto Remarketing Podcast to discuss what the Consumer Financial Protection Bureau reported when the regulator examined subprime auto financing earlier this year. Winslow also shared what the association’s dialogue has been like with federal lawmakers and other happenings in Washington, D.C.
Jeremy Beck, vice president of sales operations at GWC Warranty, returned for another special sponsored episode of the Auto Remarketing Podcast; this time to discuss the path to and benefits of improved transparency in within sales and F&I processes. Beck explained the boosts for customers and dealers can get from increased transparency as well as some strategies and tools to help dealerships of any size.
Buy-here, pay-here dealers asked for more support, and a collection of industry firms are responding to the request. Three founders of a new organization called BHPH United, which was formed for the sole purpose of providing education and resources to BHPH dealers, appeared on this episode of the Auto Remarketing Podcast. Rob Fox of Buckeye Dealership Consulting, Bill Neylan of Tax Refund Services and Steve Levine of Ignite Consulting Partners shared how the organization came together as well as their plans for a live event in Las Vegas in April.
Selly Automotive Founder & CEO Zach Klempf joins the show to discuss how independent dealers are faring in what has been a rather unique retail auto envrionment, how they're using tech and innovation to combat challenges and the importance of utilizing CRM and automation services.
Experian’s latest report highlighted additional data about the used-vehicle finance market, showing the amount financed for consumers to take delivery of a used model during the third quarter 20% year-over-year. During this episode of the Auto Remarketing Podcast, Experian senior director of automotive financial solutions Melinda Zabritski expanded on what other interesting tidbits she and her colleagues discovered.
Rich Levene spent more than a decade in various executive roles within the wholesale market. Then a little more than a year ago, Levene started his own firm, Dignity Leadership Consulting, which helps its clients develop strategic, profit-generating, high-production teams. Levene discussed how individuals new to the automotive business as well as industry veterans can become successful leaders during this episode of the Auto Remarketing Podcast.
In another Auto Remarketing Podcast episode recorded in person during Used Car Week, DRN | MVTRAC president Jeremiah Wheeler made another appearance to share insights about what the newest company data is showing. Wheeler touched on how transient people still are as well as how license-plate recognition data is continuing to help find vehicles that need repairs connected with automaker recalls.
AutoBuy provides a marketplace for dealers to buy used-car inventory sourced from consumers.
Mark Maida, co-founder and chief executive of the company, joins the show to talk about the business model and how it's different than other car-buying models, the expansion in its footprint and more.
Jeff Allen, who is vice president of customer experience at PureCars, joins the show to talk about the social media advertising landscape for auto dealers, digital retail trends and what's on his radar for 2022.
Since Used Car Week took place with less than 60 days remaining in the year, two leading executives from Allied Solutions outlined their own professional goals for 2022 and also what the company is looking to accomplish during the next calendar year. In this Auto Remarketing Podcast recorded in person at the Red Rock Resort in Las Vegas, Anne Holtzman and Suzi Straffon shared a portion of their agendas for the new year; one they each expect to be active in relation to repossessions, recoveries and potential refunds of ancillary products.
Along with being the “excellence of titling execution,” PDP Group account executive Deshaun Sheppard also serves as the diversity, equity and inclusion committee chair for the company that provides title administration solutions for finance companies and other parts of the automotive industry. For this episode of the Auto Remarketing Podcast recorded in person during Used Car Week, Sheppard described progress made by his employer on the D&I front and how far the entire industry still can go.
Joe Kichler, vice president of Manheim Logistics, joins the Auto Remarketing Podcast in an on-site episode from Used Car Week earlier this month. Kichler and Auto Remarketing senior editor Joe Overby talk about Manheim's partnership with DHL, the transportation space and much more.
In a conversation recorded in person during Used Car Week, KAR Global chief economist Tom Kontos returned for another episode of the Auto Remarketing Podcast. Kontos shared how often he and his KAR Global team had to be sure they were looking at wholesale trends correctly since so many unique patterns surfaced this year. And Kontos also touched on what he plans to watch closely in 2022.
It sure was great to be back in person. In this episode of the Auto Remarketing Podcast, Cherokee Media Group senior editors Joe Overby and Nick Zulovich offered a recap of Used Car Week, which was back with face-to-face networking, intriguing conversations and presentations and more at the Red Rock Resort in Las Vegas.
Just like consumers might check Rotten Tomatoes to see how a movie is faring with critics before buying a ticket, they're now often checking dealership ratings and reviews before buying a car.
Noah Lee, director of sales & engineering at Dealer.com, joins the show to discuss the impact of dealership ratings and reviews and why it's so important to respond to both negative and positive reviews.
Plus, he shares how dealers can stay on top of all the ratings/review content that's now in the auto ecosystem.
In this special episode of the Auto Remarketing Podcast, ComplyNet president and general counsel Adam Crowell gave an update about mandates put forth by the Occupational Safety & Health Administration (OSHA) involving COVID-19 vaccinations and testing that now are being argued in federal court. Crowell explained the court activities that happened over the weekend and what auctions, dealerships and other businesses that employ more than 100 workers are being asked to do.
After TransUnion released Q3 2021 Quarterly Credit Industry Insights Report (CIIR), Satyan Merchant made a return appearance on the Auto Remarketing Podcast. The senior vice president and automotive business leader at TransUnion not only delved deeper into the third-quarter metrics, but also gave perspectives on how much impact pandemic-triggered customer assistance programs have been based on the latest data.
In this special sponsored episode of the Auto Remarketing Podcast, Doug Hadden of ACV is back on the show to talk about the company's Single Inspection App, its participation and presence at the upcoming Used Car Week event and much more.
Hadden is among dozens of speakers, including several from ACV, set to take the stage at Used Car Week, Nov. 15-18 at Red Rock in Las Vegas. He is leading a Pre-Owned Con workshop sharing how to "Work Smarter Not Harder: Machine Learning & AI Lead to A+ CRs."
Joyride Autos chief executive officer John Wicker and chief product and technology officer John Krupnik join the show to talk about the origins of the company, which provides an online auction platform and marketplace for undervalued vehicles.
NuVinAir Global chief operating officer Troy Blackwell is the guest executive on this special sponsored episode of the Auto Remarketing Podcast. Blackwell recaps for Cherokee Media Group president Bill Zadeits what it’s been like for the company that specializes in vehicle-cleanliness products since the pandemic arrived last year. Blackwell also described how dealerships can benefit from the product line NuVinAir offers to complete the “final mile” of vehicle delivery.
Jeremy Beck, who is the vice president of sales operations of APCO Holdings (GWC Warranty and EasyCare Brands), is the guest expert on this special sponsored episode of the Auto Remarketing Podcast. Beck described for Cherokee Media Group senior editor Nick Zulovich why now is the perfect time for dealerships to start a certified pre-owned program if they don’t already have one as part of their retail strategy. Beck also touched on GWC Warranty’s involvement with the CPO program offered through the National Independent Automobile Dealers Association (NIADA).
The top leaders of Cherokee Media Group and the National Automobile Dealers Association (NADA) shared a conversation for this episode of the Auto Remarketing Podcast. In this wide-ranging discussion, Bill Zadeits asks Mike Stanton about how his past positions prepared him to lead NADA, the emergence of electric vehicles and why some parts of the used market “just don’t make sense right now.”
StoneEagle F&I senior vice president of business development Joe St. John made his monthly appearance on the Auto Remarketing Podcast to discuss what’s happening in dealership finance offices. Senior editor Nick Zulovich asked about which elements helping F&I departments this year could be sustained and which ones might be unique to 2021.
Ravin AI co-founder and CEO Eliron Ekstein is back on the podcast to talk about the investment appetite in the inspections space, the importance of inspections technology in the wholesale car market and the role of artificial intelligence.
Plus, Ekstein shares a preview of the "Damage Detection" panel he's participating on at the inaugural NAVIcon event at Used Car Week.
Automotive technology entrepreneur Allen Dobbins appeared on the Auto Remarketing Podcast soon after announcing he was part of the investment AutoManager recently received from the Beekman Group, a private equity firm based in New York. Along with describing the path to successful software development, the founder and former chief executive officer of Autostar Solutions and Sigma Payment Solutions discussed why private equity firms are so interested in the automotive industry nowadays.
PODCAST: Previewing Used Car Week with 3 former sports media professionals CARY, N.C. For this episode of the Auto Remarketing Podcast, Cherokee Media Group president Bill Zadeits and senior editors Joe Overby and Nick Zulovich share a conversation. Not only did the trio give a glimpse of the engaging conversations on deck for Used Car Week that begins on Nov. 15 in Las Vegas, but Bill, Joe and Nick also reflect back on the early parts of their professional careers covering sports.
The series of Auto Remarketing Podcasts featuring Dasceq founder and chief executive officer Abhishek Goel continues with a focus on how artificial intelligence (AI) can be the key ingredient in digital collections. Goel defines what AI is in connection with collections and the importance of training and support to use it properly.
This episode is the first one in series of Auto Remarketing Podcasts featuring Dasceq founder and chief executive officer Abhishek Goel and focusing on the potential digital technology has to revamp collections. During the opening episode, Goel describes how technology can be used by a “new-age collector.”
This episode of the Auto Remarketing Podcast delved into a topic so intricate that the conversation included two experts from RVI Group. Wei Fan, senior vice president, passenger vehicles, and Dave McKay, vice president of business development and sales, tackled not only how subprime auto finance companies are faring nowadays, but also how those providers might be considering more electric vehicles in their portfolios.
CDK Global chief operating officer Joe Tautges joins the show for a conversation about the company's inaugural CDK Connect event, how its recent purchases of Roadster and Salty complement each other, the auto insurtech space and much more.
In this episode, we turn to the parts and service segment of the auto industry. Jay Maxwell of the Costco Auto Program returns to the show to discuss the company's work in the space, the increase in vehicle ownership period and its impact on parts and service, and much more.
Rebecca Howard is the chief executive officer of Olive.com, an automotive insurtech company that helps consumers line up vehicle protection plans digitally and at their own pace.
Howard joins the show to talk about what that process looks like to car owners, the increased digitization of ancillary products/services in the auto industry, the macro impacts on demand for vehicle protection plans and much more.
Point Predictive chief fraud strategist Frank McKenna made his first appearance on the Auto Remarketing Podcast since this spring’s Automotive Intelligence Summit to discuss fraud trends that have surfaced recently. McKenna also gauged the current mood of finance companies; whether they feel they’re making strides in the fight against fraud or if they’re as frustrated as ever.
Morning Consult recently released its newest report titled, Most Trusted Brands: Auto & Mobility. Joanna Piacenza, the head of industry intelligence at Morning Consult, appeared on this episode of the Auto Remarketing Podcast to discuss the report, what the market research firm described as “stickiness” and more.
One of the more than 140 speakers who are on deck for Used Car Week appeared on this episode of the Auto Remarketing Podcast Kirsten Von Busch, who is director of product marketing Experian Automotive, discussed how far the industry has progressed in spotting flood-damaged vehicles, but how improvements still can be made, especially now as dealers are grappling with tight inventory availability.
CarGurus will host its third annual “Navigate” user conference next month with an agenda that explores auto retail disruption, diversity in the auto industry, digital retail success strategies and much more.
The event, scheduled for Oct. 13-15, will be held online.
To get a preview of the event, Auto Remarketing senior editor Joe Overby — who is moderating a dealer panel at Navigate — connected with Jeremy Sacco, director, B2B content & communications at CarGurus.
In this special sponsored episode of the podcast, we are joined by Lea Malloy, who is head of EV battery solutions at Cox Automotive Mobility, to discuss the first-ever Cox Automotive Fall Expo.
The event, which will be held online Sept. 27-30, includes the Executive Thought Leadership event and the EV Battery Summit.
More information is available at https://www.coxautoinc.com/fallexpo/.
The Takata airbag recall continues to become more complex with more vehicles being investigated, including another 30 million units from as recent as the 2019 model year. To get a comprehensive update about what’s happening, Jerry Cox, who is chairman and chief executive officer with Potomac Strategy Associates, returned for another episode of the Auto Remarketing Podcast. Cox also reiterated what it might take for the used-vehicle industry to put the Takata matter in the rearview mirror for good.
One of the most enthusiastic and knowledgeable regular guests on the Auto Remarketing Podcast recently returned, as StoneEagle F&I senior vice president of business development Joe St. John came back to discuss what’s happening in dealership finance offices nowadays. We also delved into another topic that’s one of St. John’s passions — mergers and acquisitions that are happening not only in the franchised dealership sector but also in the F&I space, too.
In this episode of the Auto Remarketing Podcast, Lena Bourgeois discussed auto-finance metrics that are not getting as much attention nowadays but perhaps should.
The senior vice president and general manager of automotive services at Equifax also shares anecdotes from recent client meetings about what’s top of mind at dealerships and finance companies.
Kelly Stumpe grew up the dealership world and began her own auto industry career at a BMW store in 2016. And last year, she used that dealership savvy and automotive know-how to launch The Car Mom, a multi-platform resource to help moms and families make informed and confident car-buying decisions.
Stumpe joined Cherokee Media Group’s Joe Overby and Justine Mirsky-Blank on this episode to talk about what motivated her to start this new business, what she learned from the retail automotive industry and how it applies to her current work, and what advice she might have for car dealers and shoppers alike.
Plus, Stumpe discusses some of the major business trends impacting the auto industry (including the vehicle supply shortage and emergence of more electric vehicle options) as well as her partnership with Kelley Blue Book and Autotrader.
Joseph Cioffi, partner at Davis+Gilbert and orchestrator of the Credit Chronometer, returned for another episode of the Auto Remarketing Podcast; this time recorded in person during the Non-Prime Auto Financing Conference hosted by the National Automotive Finance Association. Cioffi and senior editor Nick Zulovich didn’t focus as much on credit or securitizations. Instead, they discussed vehicle titling because of what Cioffi said was one simple but important reason.
A few moments after his keynote presentation at the 25th Non-Prime Auto Financing Conference hosted by the National Automotive Finance Association, Cox Automotive chief economist Jonathan Smoke sat down with senior editor Nick Zulovich for a wide-ranging conversation.
Smoke recapped the highlights of his presentation, including a popular song from the 1980s to summarize what’s happening in the finance, retail and wholesale markets.
During last week's NIADA Convention, NextGear Capital president Scott Maybee joined the show to discuss "The Way Forward for Independent Dealers," how an increasingly digital environment impacts companies like NextGear and much more.
America’s Car-Mart chief financial officer Vickie Judy appearance on the Auto Remarketing Podcast coincided with the company that has a network of 151 buy-here, pay-here dealerships celebrating another achievement. In the midst of celebrating its 40th anniversary, Car-Mart also was recently named to Forbes’ 2021 list of America’s Best Small Companies.
Experian senior director of automotive financial solutions Melinda Zabritski returned for another episode of the Auto Remarketing Podcast to explain some similarities between second-quarter data and trends analysts noticed before the pandemic. Zabritski also tackled a hypothetical scenario of a consumer who has had their finances impacted drastically during the past year.
Digital automotive platform Fair is shifting away from vehicle subscriptions and is relaunching with a new model in 2022. What will this pivot entail? Listen to our conversation with Fair chief executive officer Brad Stewart and find out.
National Automotive Finance Association president Joel Kennedy appeared again on the Auto Remarketing Podcast less than three weeks ahead of the Non-Prime Auto Financing Conference that begins on Aug. 30. in Plano, Texas. Kennedy discussed how the organization is continuing after the passing of executive director Jack Tracey earlier this summer as well as how eager industry leaders are to “compare notes” during the upcoming event.
This special sponsored episode of the Auto Remarketing Podcast features Mike Goicoechea, chief executive officer of DealersLink, whose mission is to provide the most advanced suite of new and used-vehicle inventory management solutions at a price that is affordable for all dealerships. Goicoechea takes us through the journey of how DealersLink formed, how it helped dealers during the pandemic and the company’s latest tools.
StoneEagle F&I chief executive officer Cindy Allen made her first appearance on the Auto Remarketing Podcast to recap the journey dealerships have made through the pandemic to generate notable profits via their finance offices. Allen also touched on how dealers can sustain that momentum for the remainder of the year and into 2022.
For the first time, an episode of the Auto Remarketing Podcast was recorded in front of a live audience. During the annual convention hosted by the Texas Independent Automobile Dealers Association in Round Rock, Texas, Cherokee Media Group’s Nick Zulovich shared a conversation with Vroom chief revenue officer Mark Roszkowski, who described how the online used-vehicle retailer is facing some of the same challenges as independent operators such as finding inventory and more.
In this special sponsored episode of the Auto Remarketing Podcast, two experts from Black Book share their perspectives and expectations for both the wholesale and retail markets. Senior vice president of business development Rene Abdalah and senior vice president of data science and analytics Alex Yurchenko also detail the latest Black Book insights on how many vehicles are currently in dealer inventories and how quickly those units are turning.
In this special sponsored episode of the Auto Remarketing Podcast, Allied Solutions senior vice president of risk management Anne Holtzman recaps how much change has happened during the past 18 months involving finance companies and insurance providers. Holtzman also offered several recommendations for finance companies to handle risk and recovery operations for the rest of this year and into 2022.
Mike Pokora heads up research and development for ACV. He joined the Auto Remarketing Podcast to discuss the company's expansion being beyond an online wholesale marketplace, how its Audio Motor Profile technology utilizes machine learning, what pieces of the tech puzzle need to be solved next, plus much more.
Larry Dixon, the vice president of industry insights and analysis at the National Independent Automobile Dealers Association, made another visit for an episode of the Auto Remarketing Podcast to discuss the wholesale market and how some current conditions are reminiscent of the stretch after the Great Recession. Dixon also highlighted how NIADA’s plans for its 75th Convention & Expo are coming together.
Sanjiv Yajnik, the president of financial services at Capital One, shared high praise for how well dealerships have navigated through the pandemic and adjusted to a retail environment driven by digital advancements. In this episode of the Auto Remarketing Podcast, Yajnik also discussed what could be impacting auto financing for the rest of the year and beyond.
Cox Automotive teamed up with Penske Automotive Group to build an automated technology platform that will facilitate online used-car sales at Penske’s U.S. CarShop used-vehicle SuperCenters and franchised stores.
Shortly after the platform was announced, Cox Automotive executives Kelly Mulroney and Mike Barrington joined the show to share more details on how the platform works and potential next steps.
Drivably is launching an online community that allows consumers to instantly sell their cars to dealers, who bid on the vehicles through an online auction.
Drivably founder and CEO Tyler Hall joined the Auto Remarketing Podcast to explain how that process works, the inspection and transportation logistics involved, how Drivably plans to market this platform to consumers and much more.
AutoAPR announced last week that industry investors pushed more financial resources into the fintech firm that looks to bridge the gap between traditional and digital retail with easy and secure virtual payment calculations matched to a dealer’s inventory, bringing consumers and dealers closer to a realistic completed deal. Chief executive officer and co-founder Dan Mayer also appeared on the Auto Remarketing Podcast to share experiences as a “career car guy” who had risen through the ranks of retail automotive, decided to push forward with AutoAPR after he witnessed some dealerships going all-in on digital retail while others held fast to a more traditional showroom experience.
Perhaps one of the most difficult challenges for finance companies to overcome through the pandemic was verifying an applicant’s employment and income. Michele Bodda, president of Experian Mortgage, Employer Services and Verification Solutions, appeared on this episode of the Auto Remarketing Podcast to describe the latest trends involving these two crucial pieces of the underwriting process.
Cherokee Media Group president Bill Zadeits connects with Paul Seger, who is the current president of the International Automotive Remarketers Alliance. Paul provides a preview of the IARA Summer Roundtable, celebrating its 20th anniversary next month at the San Antonio Marriott Riverwalk. He also provides some insights on the wholesale market.
CarNow chief executive officer Andy Park joins the show to talk about the company's origins and how he made his way into automotive and how COVID-19 accelerated digital retail. Plus, Park talks about CarNow's recent $30 million fund raise and more.
PureCars chief executive officer Jeremy Anspach is back on the show to talk about his new book, "Blind Spots: A Guide To Eliminating Today’s Automotive Digital Media Waste."
Plus, we talk about PureCars' recent acquisition of truPayments and what that means for the company.
Lisa Plaggemier, interim executive director of the National Cyber Security Alliance (NCSA), has an affinity for the automotive industry since her professional career includes time at Ford and CDK Global. Plaggemier appeared on this episode of the Auto Remarketing Podcast to discuss the recent data breach sustained by Mercedes-Benz as well as other concerns about how dealerships and finance companies can remain secure.
Veteran buy-here, pay-here dealers already might understand the complexities and potential gains of a well-run reinsurance program. New operators or other dealerships might think that the previous sentence had a typo. In an effort to help the whole industry, we dedicated this Auto Remarketing Podcast episode to be “Reinsurance 101,” asking Shaun Petersen, who is executive vice president and chief legal officer at Buckeye Dealership Consulting, to take us through the basics and benefits of reinsurance.
When StoneEagle F&I senior vice president of business development Joe St. John worked as a dealership manager, he taped a dime to the phones of store employees in the finance department to remind them of the revenue goal for every delivered vehicle. “Now, if you’re running less than $1,000 a car, you probably need to find another job,” St. John said during this episode of the Auto Remarketing Podcast when he highlighted the newest data gathered via StoneEagleMETRICS.
Driven Data, which is an advanced software marketing provider and digital marketing agency for the retail auto industry, recently announced the closure of a $4.5 million Series B fundraising round.
The company's founder and chief executive officer, Jon Berna, joined the show to talk about the pain points Driven Data is trying to solve, what a "cookie-less" environment might entail and the company's plans going forward.
In this episode, we take a road trip. Well, more like a road race.
Kristin Slanina and Mike Landau join the show to talk about the upcoming "Charge Across America" event, which they said will be the first-ever cross-country electric vehicle race.
The race will run from Oct. 31 through Nov. 9 and carve a path between New York and Los Angeles, aiming to "help demystify electric cars, and ease pervasive fears around range anxiety."
Ken Robinson, who is market research manager at Motus, joins the podcast to talk about new research report from the company titled “A Shift in Service Delivery: On-Demand Services Shape 2021.”
Robinson discusses the "hybrid" approach to digital automotive retail, on-demand delivery of vehicle maintenance services, an online marketplace approach to car insurance and more.
Dominion DMS president Sharon Kitzman joins the show to talk about the company's VUE DMS, findings from the 2021 DMS Dealer Sentiment Survey and much more.
Is the Consumer Financial Protection Bureau “changing the rules of the game” when it comes to subprime auto finance securitizations? That’s one of the many questions explored during this podcast with Davis+Gilbert partner Joseph Cioffi, orchestrator of the Credit Chronometer and the recently released market study, summarizing the views of more than 100 originators, investors, servicers, trustees and other securitization market participants on topics such as credit quality, the sufficiency of credit enhancement protections and the ability to obtain and maintain desired credit ratings.
We went straight to the orchestrator of the 2021 Cox Automotive Dealership Staffing Study for this episode of the Auto Remarketing Podcast. Cox Automotive senior industry intelligence manager Angela Drake shared additional insight about the study, which was initially distributed on Monday.
Cherokee Media Group senior editor Joe Overby recently shared a conversation with EBlock chief operating officer John Brasher, who moved into his current role on May 3. Brasher discussed both company activities and the current state of the wholesale market.
A new TransUnion study that found the majority of consumers continued to make payments on their accounts even when in an accommodation program. Matt Komos, vice president of research and consulting at TransUnion, discussed the study findings and more.
On its website, Recurrent said it aims to "more transparency and confidence in pre-owned electric car transactions" in hopes of driving further EV adoption.
Its chief executive officer, Scott Case, joined the podcast to share how the company goes about doing just that. Plus, we discuss the fastest-selling used EVs, the infrastructure still needed in the pre-owned EV market and much more.
The pandemic didn’t slow Subprime Analytics president Ken Shilson from compiling his annual benchmarks of the buy-here, pay-here industry. In fact, in this episode of the Auto Remarketing Podcast, Shilson shared how the pandemic actually presented an opportunity to make the benchmarks even more valuable.
Charlotte Principato is a financial services analyst at research firm Morning Consult, which recently released a study that examined consumers’ trust in fintech, considering both start-ups and well-established players in financial services. In fact, a segment of the report said, “Jamie Dimon is right to be scared.” To explain what she meant by the reference to the top boss at J.P. Morgan Chase and more, Principato discussed the report and more during this episode of the Auto Remarketing Podcast.
Steve Greenfield, founder and chief executive officer at Automotive Ventures, joins the show to discuss the company's recently launched $7 million venture capital fund designed to give a lift to early-stage auto tech companies.
Plus, Greenfield talks about the areas of the auto tech with the most growth potentials, US markets emerging as hot spots in this space, trends in M&A and automotive buy-sell, and much more.
CDK Global announced June 2 that it purchased Roadster in a $360 million deal, a merger that has huge implications for the digital retail segment of automotive.
CDK chief product and technology officer Mahesh Shah and Roadster founder/CEO Andy Moss joined the show to share more about the acquisition and what it means for both companies.
Canada Drives co-chief executive officer Cody Green joins the show to discuss the company's online vehicle shopping and delivery platform expanding into Ontario, future growth plans and more. Plus, Green shares a bit about the company's platform in the United States, USA Drives.
Ignite Consulting Partners chief legal and compliance officer Steve Levine returned for another visit; this time recapping on the Auto Remarketing Podcast how cathartic it was to host the firm’s compliance training event again in person. Levine also described how buy-here, pay-here dealerships are sharpening their compliance skills again after navigating through the worst of the pandemic.
Jessica Lanier, vice president of marketing at Manheim & NextGear Capital, joins the show to discuss the digital shift in remarketing, the message of Manheim's "Our Mission is Yours" campaign, lessons learned from the pandemic and more.
Getting auto financing over the finish line to vehicle delivery already can be complex. When the potential buyer falls within the confines of the Military Lending Act (MLA), it can become even more complicated. Marci Kawski, a partner in the Madison Wisc., office of Husch Blackwell, joined the Auto Remarketing Podcast to explain the possible ramifications of a court decision recently surfacing in Virginia, involving a finance company, GAP coverage and the MLA.
Originations aren’t the only part of auto financing accelerating nowadays. Stephen Bisbee, founder of eOriginal, which is now part of Wolters Kluwer, appeared on the Auto Remarketing Podcast to explain why securitizations are accelerating again as an attractive option for the investment world.
Wrongful repossessions might be the most heartburn-inducing, headache-creating part of auto finance.
Offering an assessment of the current landscape of this part of the recoveries and more on this episode of the Auto Remarketing Podcast is Sabrina Neff, a partner in the Houston office of Husch Blackwell, who also was named to the 2021 Texas Top Women Lawyers list published by Thomson Reuters Super Lawyers.
Byrider chief executive officer Craig Peters and vice president of franchising Chris Hadley stopped by for this episode of the Auto Remarketing Podcast, highlighting not only the company’s successes through the pandemic, but also the growth potential through its revamped franchisee program.
KAR Global chief economist Tom Kontos might have channeled his inner weatherman when he used the term “perfect storm” as part of his description of the current wholesale market. Kontos elaborated about what he meant and more during another conversation for this episode of the Auto Remarketing Podcast.
In this special sponsored episode of the Auto Remarketing Podcast, LotLinx chief revenue officer Bill Reidy and Lance Schafer, the company’s general manager of product and technology, discuss what it means for dealers to be “VIN-aware” and how it can help stores stay competitive.
In April, the American Financial Services Association announced the official formation of its Diversity and Inclusion Working Group to enhance its efforts to foster a culture of diversity and inclusion within the financial services industry. Prabir Chakrabarty, vice president and associate general at Mariner Finance, is serving as the group’s chair, and Kristen Miller, vice president, general counsel and compliance officer with Global Lending Services, is the vice chair. Chakrabarty and Miller appeared on the Auto Remarketing Podcast to highlight the group’s formation and successes it’s already enjoyed.
David Adcock, executive vice president of Binary Automotive Solutions, joins the show to talk about the chip shortage's impact on automotive beyond new cars and manufacturing. He also discusses, on a higher level, the impact of more technologically advanced vehicles.
Compliance expert Randy Henrick made a return appearance this week on the Auto Remarketing Podcast. Henrick shared his perspectives on what the compliance landscape has been like so far this year, also discussing a complex new law in Illinois that’s creating challenges for dealerships, finance companies and service providers.
If you didn’t already know, StoneEagle F&I senior vice president of business development Joe St. John is one of the most enthused executives anywhere in the automotive industry.
Well, when St. John dissected the first-quarter data gathered via StoneEagleMETRICS, his excitement level ticked up a few notches because he found what might be a “silver lining” for dealerships and finance companies.
RouteOne senior vice president of business development Jeff Belanger stopped by for a conversation, reflecting on how technology helped the industry navigate the pandemic. And in this episode of the Auto Remarketing Podcast, Belanger also discussed how the pandemic potentially accelerated some permanent changes in how vehicles are financed and retailed.
Brodie Cobb, the founder and chief executive officer of The Presidio Group, joins the show to discuss the why the dealership buy-sell market has been so hot over the last six to nine months, the potential for buyers coming in from outside the industry and much more.
Plus, he explains what made the recent Lithia Motors acquisition of The Suburban Collection somewhat unique.
LotLinx chief executive officer Len Short is back on the program to discuss how auto retail has changed in the last year, marketing vehicles, "becoming VIN-Aware" and more.
Thousands of individuals are getting their COVID-19 vaccinations daily, and business activities are gradually getting back toward what they were previously. However, for auto finance companies, there still is not a single anecdote to cure all of their risk, making mitigation of it all the more important. Rick Vanko, product manager for iLien Motor Vehicle for the Wolters Kluwer Lien Solutions business, joined the Auto Remarketing Podcast to discuss strategies finance companies can employ to create effective risk mitigation and more.
A trio of executives from ParkMyFleet join the show to talk about the company's background, the growing fleet services space, implications for the remarketing business and their partnership with ACV Auctions
In this special sponsored episode of the Auto Remarketing Podcast, Preowned Auto Logistics senior vice president Jeremy Louisos discusses how the pandemic impacted the transportation business and how the company is responding to meet the demands of dealerships and other clients.
Soon after he was named the incoming chief executive officer of APCO Holdings, Scot Eisenfelder joined the Auto Remarketing Podcast to share his previous professional stops at places such as AutoNation and Reynolds and Reynolds prepared him for the position he will take over on May 1. Eisenfelder also discussed pandemic impacts on F&I and how APCO Holdings is responding via its EasyCare, GWC Warranty and MemberCare brands.
The exciting part of tax season is retailing vehicles and filling the portfolio of paper to generate payments for many months to come. The complicated part of tax season is making sure your business made all of its necessarily filings and payments to fill state and federal tax collectors. In an effort to understand the complexities of tax filing amid the pandemic as well as the recent winter storm to hit Texas, RSM tax partner John Lisi joined the Auto Remarketing Podcast to discuss some potential strategies.
Greg Ross is the connected vehicles practice lead at motormindz, and he joins the show the role of connectivity in helping to make autonomy, electrification and shared mobility happen. Plus, Ross shares some considerations for the used-car side of the connected vehicle market and much more.
Larry Dixon made his first appearance on the Auto Remarketing Podcast as an executive with the National Independent Automobile Dealers Association. The wholesale market expert who now is NIADA’s vice president of industry insights and analysis not only discussed what’s happen at auctions nowadays but also the association’s return to live events this summer.
Point Predictive chief fraud strategist Frank McKenna returned for another episode of the Auto Remarketing Podcast to diagnose how badly auto financing is infected with fraud. McKenna also shared an update on how the firm’s auto-finance consortium is working toward finding an anecdote.
We welcome TrueCar president and chief executive officer Mike Darrow back to the show. Darrow talks with senior editor Joe Overby about the company's work with Navy Federal Credit Union to provide its members with an online platform to research and compare vehicles that match their preferences, get upfront transactable pricing on local inventory and the option to minimize personal contact at the dealer through TrueCar’s Buy from Home program.
The pickup hauling material at the construction site. The truck that dropped off your packages. The custom vehicle of the plumber or HVAC specialist making repairs at your house.
They're all work trucks — a niche segment that has strong potential within a dealer's inventory. That's where Work Truck Solutions comes into play. Founder and CEO Kathryn Schifferle delves into that potential in this episode.
The last in-person interview before the pandemic conducted by Kyle Birch, who is president of North America operations at GM Financial, was for the Auto Remarketing Podcast at last year’s Vehicle Finance Conference hosted by the American Financial Services Association. Birch recently reconnected with senior editor Nick Zulovich for their annual visit to discuss how the captive has navigated through the pandemic and more.
Award-winning entrepreneur Stephanie Alsbrooks Hanson, who recently became president of Tricolor Financial, described her journey from forming a startup to departing for the next challenge after building it into a multi-million-dollar organization. On this episode of the Auto Remarketing Podcast, Hanson also described how she tries to encourage other potential female entrepreneurs.
Experian senior director of automotive financial solutions Melinda Zabritski returned for another appearance on the Auto Remarketing Podcast to discuss not only the credit bureau’s auto-finance data collected throughout 2020, but also how she and her team are navigating through the uniqueness of compiling data during a pandemic.
Wrongful repossessions already burdened the industry, and it’s an issue that intensified since the pandemic began. With insurance companies already wary of absorbing too much liability, the repossession industry is again getting squeezed to secure coverage.
Mike Peplinski, vice president of the Harding Brooks Insurance Agency, appeared on the Auto Remarketing Podcast for a frank discussion about the growing challenges of repossession agencies having adequate insurance.
We connect with IAA president and chief executive officer John Kett, who talks about the CEO Action for Diversity and Inclusion pledge he signed. He also shares what's on IAA's radar this year and explains how going digital proved to be a win for the company.
Lyamen Savy, who is the founder and chief executive officer of 321 Ignition, joins the show to discuss why "mobile-first" dealership websites could be the wave of the future, particularly as consumers complete more of the car-shopping and purchasing process online.
Researchers are beginning to examine the possibility of “digital discrimination” in light of some much commerce is happening online and through mobile technologies. Previous Used Car Week speaker Allen Denson, who is now a partner in the Washington, D.C., office of Venable, joined senior editor Nick Zulovich on the Auto Remarketing podcast to consider what “digital discrimination” could be and how regulators might play a role.
Hendrick Automotive Group is taking its Hendrick Autoguard vehicle protection and maintenance service program and extending it to other dealer groups through a new affiliate called NationsGuard.
Johnny McKellar — who is the senior vice president, chief marketing and administrative officer of Hendrick Autoguard — is the president of the new NationsGuard affiliate. He joins the podcast with Andrew Walser, president of Walser Automotive, which is partnering with Hendrick for this program.
Laurie Halter, owner of the Charisma! auto industry public relations firm and host of the "Carearing" podcast, and Cherokee Media Group director of meetings & events Marilu McQuilkin join the show to discuss diversity and inclusion in automotive, mentorship and whether the auto industry has made progress when it comes to women in leadership.
Market Scan co-founder and president Rusty West joins the show to discuss why the puzzle pieces are in place for digital retailing in 2021. Plus, he talks a little auto racing.
If you were at Used Car Week 2019, you may have noticed the massive, spider-like contraption at one corner of the expo hall. But that was no arachnid.
Rather, it was the vehicle imaging platform of a company called Black Widow, whose CEO Jason Hauk joins the show to talk about the company's expansion in the auto auction space, its technological growth and more.
Pete MacInnis came back for another podcast episode to recap not only what dealerships have learned about digital retailing because of the pandemic, but also how eLEND Solutions found ways to generate year-over-year gains while COVID-19 impacted the automotive industry.
Just like the dealers he serves, Brent Carmichael found ways to adapt. The 20 group moderator, consultant and instructor with NCM Associates joined the podcast to describe how dealer gatherings have continued to be beneficial despite the pandemic creating restrictions on travel and indoor assembling.
Agora Data chief executive officer Steve Burke returned for another podcast appearance to discuss two of his passions: buy-here, pay-here dealerships and helping them get the financial resources they need to be successful. The conversation came after the company rolled out its latest credit offering and found a way for BHPH operators to tap into the securitization market.
Binary Automotive Solutions chief marketing officer Troy Scheer is back on the show to talk more about social listening and how it can help dealers prevent future problems, lessons learned from 2020, new programs at Binary and much more. Plus, Troy shares a bit about his new podcast, "Culture of Value."
When car shoppers go back and forth between an online marketplace and a dealer's website, it can be challenging to keep that experience seamless.
Cars.com chief revenue officer Doug Miller joins the show to talk about that process, how the various platforms with the CARS group (Cars.com, DealerRater, Dealer Inspire and FUEL) interact during the car-shopping journey and much more.
Independent dealership expert Gene Daughtry is back on the Auto Remarketing Podcast with a timely message for operators who might be struggling to handle inventory acquisition and maintain underwriting discipline. The senior consultant for AMS Consulting cautioned about the pitfalls of pushing parameters in those areas as the spring market intensifies in both the wholesale and retail worlds.
Digital Air Strike co-founder and chief executive officer Alexi Venneri joins the show to talk about the company's two acquisitions this month: digital inventory SaaS provider LotVantage, and BestRide.com, an automotive marketplace that allows consumers to search online for vehicles at dealerships throughout the U.S.
Nicholas Financial president and chief executive officer Doug Marohn is back on the podcast for a discussion about the pandemic, fraud and the vitality of the subprime auto finance market.
Scott Maybee now has been the president of NextGear Capital for a little more than a year. During much of that time, the pandemic impacting how the floorplan company functioned internally and with its independent dealership client base. Maybee joined the Auto Remarketing podcast to describe what that experience has been like for him and the company as well as what programs NextGear Capital has in store to help independent operators.
This isn’t Marty McFarland’s first experience in starting up a company. But it is the first time he’s been involved in one during a pandemic. McFarland appeared on the Auto Remarketing not only to recap the journey Kinetic Advantage has navigated so far, but also how the floorplan company is looking to build a sizeable customer base of independent dealerships.
This is an updated version of the podcast earlier this week with Jay Maxwell of the Costco Auto Program, edited for better sound quality.
We are joined by Dave O'Brien, co-founder and CEO of Quantum5, a company that provides a "social advocacy learning platform" to provide training on the people skills and behavioral strategies that the digital environment demands. Including an element of gamification.
Next up on our series of NADA Show 2021 podcasts is a conversation with Jay Maxwell of the Costo Auto Program. Maxwell returns to the show to provide an update on the program, including the pre-owned side of the business.
We connect with DealerPolicy president and COO Wayne Pastore and senior VP of sales Tara Kasica to talk about their new roles at the company, insurtech in auto retail and more.
Mentioned almost as much as the pandemic itself is how much digital retailing has become a focal point for success at dealerships and finance companies. Including F&I products can be crucial to culminating deliveries and boosting customer satisfaction as Tim Blochowiak of Protective Asset Protection discussed in this podcast.
Next up on our NADA Show 2021 editions of the podcast is an interview recorded Friday with Jamie Oldershaw, general manager of DealerRater.
Oldershaw talks with Auto Remarketing's Joe Overby about helping dealers convert positive reviews into future sales, how the dealership review landscape has changed in the last year, how dealers can "showcase" positive reviews and more.
In our latest NADA Show edition of the show, Auto Remarketing senior editor Joe Overby catches up with Bob George, associate vice president of products at Dealer.com.
In their conversation, recorded last week, they talk about the company's efforts to connect with dealers digitally, the importance of guiding consumers through digital car-buying, connected TV advertising and more.
Georg Bauer and Scott Painter, who worked together at Fair, have reunited at NextCar Holding Co. They're also back on this podcast, where they discuss the genesis of their company that aims to help vehicle subscriptions scale profitably.
Next up on our series of NADA Show 2021 podcast episodes, we are joined by DealerSocket chief product & technology officer Alok Tyagi, as well as Darren Harris, who is the executive vice president and general manager of retail solutions at DealerSocket.
With the all-digital NADA Show 2021 happening this week, we are launching a special series of Auto Remarketing Podcast episodes around the auto retail space.
We begin this series with an episode featuring Tim Cox, senior vice president of sales and co-founder of CarNow.
Lauren Donalson of PureCars joins the show to talk about how the advertising in Super Bowl LV on Sunday will look different for automotive. In addition to setting a different tone, look for a used-car player to make its grand entrance on the ad stage. (Episode was recorded Jan. 29, so some automaker info has been updated).
For the first time, America’s Car-Mart president and chief executive officer Jeff Williams joined the Auto Remarketing Podcast. Williams highlighted how well the chain of buy-here, pay-here dealerships has pivoted its operations to meet protocols triggered by the pandemic as well as how the company is planning to celebrate its 40th anniversary later this year.
On Data Privacy Day this past week, Privacy4Cars founder Andrea Amico joined the Auto Remarketing Podcast to discuss the top data privacy concerns in automotive, including how dealers and auto auctions may be impacted.
Alex “SkipGuru” Price returned to the Auto Remarketing podcast to discuss one of the subjects he knows best — skip-tracing. Now the director of training and development for LocateSmarter, a data and analytics company, Price described how the pandemic has impacted collections and skip-tracing while also reflecting on how tried and true methods continue to be crucial amid COVID-19.
Jessica Stafford, senior vice president of consumer solutions at Cox Automotive, joins the show to discuss the company's new Complete Retail solution.
It's a new end-to-end digital retail experience today that Cox Automotive says can “bring every step of the car-buying journey and every part of the deal process together — start, flow, sign and close.”
Complete Retail, which is the first Cox Automotive-branded end-to-end retail solution, implements the services of Autotrader, Dealer.com, Kelley Blue Book, VinSolutions and Dealertrack.
CarLotz is now officially a publicly traded company. It began trading on NASDAQ on Friday, following the completion of its merger with Acamar Partners Acquisition Corp., a special purpose acquisition corporation on Thursday. Auto Remarketing's Joe Overby caught up with CarLotz CEO Michael Bor on Friday to talk about this landmark day in the company's history.
In this episode recorded in mid-December, we catch up with Aaron Meyer, regional manager at Dealer Specialties, about the company's work in the vehicle inspections space.
Last year included several milestones for Emerging 8 honoree Lightico, including client growth, new executives joining the team as well as another $13 million in investment funding to help the digital customer interaction platform. Lightico co-founder and chief executive officer Zviki Ben Ishay joined the Auto Remarketing Podcast not only to discuss the company’s prospects but how the entire auto-finance industry has accelerated its digital usage.
Buy-here, pay-here dealership expert and senior consultant for AMS Consulting Gene Daughtry returns for another podcast episode to share some of the most valuable lessons he and independent operators learned during the pandemic. Daughtry also has a handful of suggestions to help owners start 2021 positively.
In this episode, we connect with Edie Hirtenstein and Adam Siner of VINData Products, a start-up that is launching a vehicle history data service. We get the inside story behind the VINData History Reports, which are designed for commercial users, dealers, auto auctions and consumers.
In another special sponsored episode of the Auto Remarketing Podcast, Rapid Recon’s Anthony Greenhalgh offers a host of recommendations to help dealerships improve their processes involving parts and collision work.
The company’s director of marketing and sales operations also highlights the specific functionality of Rapid Recon’s software that are tailored for communications when managers and technicians discuss necessary parts and body work.
AUL Corp. senior vice president of agency and dealer sales Paul McCarthy makes his debut on the podcast to describe how dealerships have pivoted their F&I marketing and presentations in light of the pandemic’s impact on vehicle sales. McCarthy also shared some details about what the company plans to offer in 2021.
Jerry Cox, who is chairman and chief executive officer with Potomac Strategy Associates, returned for another appearance on the Auto Remarketing Podcast to discuss one of the most complicated — and potentially deadly — challenges currently facing the industry. Cox shared how more automakers, including General Motors and Volvo, are being caught in the maelstrom created by defective Takata airbags. But Cox also described how auctions and dealers could be the key for the entire industry solving the problem and mitigating risk.
KAR Global chief executive officer Jim Hallett joins the show to discuss his concerns around in-lane auction sales with vehicles run through lanes, the future of the auction business, digitization of sales and more.
ACV Auctions co-founder Joe Neiman discusses the latest developments at the company, its expansion, being named one of Auto Remarketing's Best Auto Auctions to Work For and more.
Bob Voltmann participated in this episode of the Auto Remarketing Podcast during one of his first public appearances since becoming chief executive officer of the National Independent Automobile Dealers Association in late October. Voltmann shared with Cherokee Media Group senior editor Nick Zulovich the appeal of taking on the position as well as what he learned during initial conversations with other key association leaders.
Ken Robinson, who is market research manager at Motus, joins the show to discuss his company's 2020 Vehicle Depreciation Trends Report. Ken and Auto Remarketing senior editor Joe Overby discuss used-car pricing and supply dynamics, vehicle affordability, segment preferences and vehicle demand trends.
Cherokee Media Group president Bill Zadeits shares a conversation with Acertus co-founder & CEO Bill Billiter about vehicle transportation and how much it's changed recently, especially because of the pandemic.
In the "about" section of its website, Orbee Auto describes itself as a company that is "on a mission to streamline and automate automotive dealership digital marketing." Atul Patel, who is Orbee's co-founder and chief operating officer, joins the show to discuss the inspiration behind the company, its efforts with industry associations to help train dealers and the next steps Orbee plans to take.
Sam LaPointe, who is director of sales in Canada at CarGurus, joins the show to discuss some of the challenges and opportunities facing car dealers in Canada, the country's used-car market, digital retail in Canada and more.
Drivably chief executive officer Tyler Hall is back on the show to talk about the company's investment from Porsche Ventures, Drivably's growth in the past year, its expansion plans and why the private-party market is such an important area for dealers to tap into.
In this episode, we connect with Dan and Dave Sperau, two brothers who co-founded Autosled, a company that aims to make vehicle logistics/transportation more efficient and simpler through technology.
They talk about their family's background in automotive, what inspired them to launch Autosled and disintermediation in the ancillary services piece of automotive. Plus, they each share what they enjoy most about working with their brother.
Becca Polak returns to the show to talk about her new role as chief commercial officer and general counsel at CarLotz, what stood out to her about the company and more. Plus, she talks about her experience serving on the board of the 2022 Indy College Football Playoffs.
We catch up with Alejandro Cabrera and Mauricio Cuevas, co-founders of Uproar.car, a tech startup aiming to disintermediate the auto warranty market through online subscriptions.
The business partners, who met while working at Microsoft, explain how the service works, the growth of digital solutions in the ancillary space of automotive and more.
Andy Hinrichs, who is chief executive officer of online cars sales platform Digital Motors, joins the show to talk about the company's origin, the growth in digital automotive retail, greater investment interest in the space and more.
That Generation Z or younger Millennial car shopper your dealership is trying to reach with a TV ad likely is not a cable subscriber, according to data from The Trade Desk shared by Cox Automotive.
In light of this shift from cable to streaming services — aka "cord-cutting" — Wayne Pastore of Dealer.com joins the show to discuss how dealers are using connected TV and over-the-top content providers to ensure video messaging reaches the right audience.
RISC chief executive officer Stamatis Ferarolis appeared on the Auto Remarketing Podcast not only to share his observations about the repossession and recovery industry, but also to describe a new project to help a demographic impacted significantly by the pandemic. The company has organized what it’s calling Program LIFT, which is designed to encourage and support teens with professional work experience and more.
For most consumers, they have a variety of options and carriers when it comes to insurance. For repossession agents, availability and choices aren’t so robust because of the complex business among other factors. However, the landscape appears to be improving as Renee Low from the Harding Brooks Insurance Agency explains during this episode of the Auto Remarketing Podcast.
Mark Vickery, who is senior director of performance management at Cox Automotive, joins the show to talk about digital automotive retail, dealer training, what 2021 may have in store and more. Plus, Mark recaps his recent conversation with NBA Hall of Famer Magic Johnson, who is a speaker at the company's Forward Focus 2020 program.
According to Experian’s latest State of Alternative Credit Data report, 80% of consumers feel including items such as utility or mobile phone payment history would have a positive impact on their credit score and nearly 90% of finance believe alternative credit data allows them to extend credit to more consumers. Experian vice president of data business Alpa Lally came on the podcast to discuss the report in more detail within the backdrop of COVID-19.
TrueCar president and chief executive officer Mike Darrow joins the show to discuss the company's latest news on the digital retail front, its affinity programs, its marketing campaign with a NASCAR driver and more.
What is social listening and how does it apply to the automotive industry? And how is it different than social media metrics? Troy Scheer, chief marketing officer at Binary Automotive Solutions, examines that and more in this episode.
In this special sponsored episode of the Auto Remarketing Podcast, Rapid Recon’s Anthony Martinez offers guidance on how to use the company’s tool to get inventory front-line ready quicker so used vehicles turn faster and for healthy margins.
Fair announced in mid-September that it was launching 2- and 3-year used-car lease options for consumers, in addition to its existing month-to-month option.
Chief executive officer Brad Stewart joins the show to discuss this new offering, share his thoughts on the overall market potential for pre-owned leasing and more.
Widewail founder and chief executive officer Matt Murray joins the show to talk with Joe about how reviews have become a more integral part of the car-buying process, plus Widewail's pivot, latest launch and how its name came to be.
Earlier this month, news arrived that six repossession and recovery agencies serving auto-finance clients in California, Arizona, Nevada, Utah, Colorado and New Mexico were merging to form ART Asset Adjusters. Chief executive officer Dan Johnson joined this podcast episode to discuss how the merger came together and how ART Asset Adjusters plans to operate going forward.
Lea Malloy, head of research and development, Cox Automotive Mobility, is the author of a whitepaper on "COVID-19 Recovery: Speed Bump or Accelerant for the EV Market?"
In this episode, Lea chats with Auto Remarketing's Joe Overby about a wide range of electric vehicle topics, including the remarketing/used-car segment of EVs, the impact on EV demand from the pandemic and the charging infrastructure.
John Hammer, who is chief commercial officer of KAR Global and president of ADESA, and Steve Jordan, who is KAR's executive vice president of dealer sales, talk with Auto Remarketing's Joe Overby about the digitization of wholesale, dealer-related projects KAR has in store and much more.
Used-car inventory can be scarce for car dealers these days. PureCars chief executive officer Jeremy Anspach joins the show to discuss alternative routes dealers are taking to find used cars, including mining their existing customer base.
The interaction with dealerships and finance companies is likely intense as ever, especially considering how much happens online nowadays because of the coronavirus pandemic. How have dealership needs of finance companies adjusted? How have what finance companies need from dealers changed? Dealertrack lender solutions strategist Andy Mayers addressed those topics and more during this episode of the Auto Remarketing Podcast.
While bankruptcy filings have either remained stable or even below year-ago reading so far during turbulent 2020, experts caution that filings could increase as financial difficulties continue stemming from the coronavirus pandemic. To help finance companies consider the potential ramifications if a jump in contracts in their portfolio get pulled into a bankruptcy proceeding, Kelley Kronenberg partner Dennis LeVine shared his perspectives during this podcast.
Mike Bolland, director of omnichannel customer insights and experience at Discount Tire, discusses the "touch-less experience" the company has adopted in response to COVID-19 and its applications in other industries. Bolland also discusses the omnichannel, end-to-end approach to the business, how Discount Tire gathers consumer feedback and more.
Roadster chief executive officer Andy Moss and chief marketing officer Michelle Denogean join the show to discuss the upgrades to its digital retailing platform, creating a seamless customer experience, digital retail profitability and more.
REPAY chief revenue officer Susan Perlmutter explained how collections departments likely are doing even more hand-holding as this turbulent year continues. During this episode of the Auto Remarketing Podcast, Perlmutter also described the potential scenes inside finance companies nowadays as executives and managers work with struggling customers while also trying to keep the firm’s viability intact.
As dealers might already know, TCPA is the acronym for the federal regulatory rule officially known as the Telephone Consumer Protection Act. The acronym also has a more pejorative meaning — Total Cash for Plaintiff’s Attorneys. In an effort to help dealerships avoid pitfalls connected with either interpretation of TCPA, Paul Gipson appeared on this episode of the Auto Remarketing Podcast. Gipson is director of marketing compliance services for CompliancePoint — a leading provider of information security and risk management services — as the firm recently completed an in-depth examination of dealerships and text messaging.
Late-model vehicles that go through auction lanes and dealership service drives oftentimes have incredible safety features such as blind-spot monitoring, backup cameras and adaptive cruise control Jeff Jury is senior and general manager of automotive at Xperi, which develops safety technologies that enable advanced driver-assistance systems at all levels. Jury joined the Auto Remarketing Podcast to highlight what future breakthroughs might be coming on the vehicle-safety front and how federal regulators are involved.
In this episode, Cherokee Media Group president Bill Zadeits chats with the leadership of the National Auto Auction Association. More specifically, 2020 NAAA president Laura Taylor and 2021 NAAA president Julie Picard.
EFG Companies president and chief executive officer John Pappanastos elaborated about the company’s updated 2020 predictions for the retail automotive and F&I market. As the U.S. economy experiences the pandemic-driven downturn, EFG predicts continued softness in light-vehicle sales with greater downside performance risk than upside opportunity. While economic challenges may persist for the remainder of the year, EFG also sees evidence that dealerships are successfully managing the impact, and strength in F&I is boosting revenue.
KAR Global chief economist Tom Kontos returns to the Auto Remarketing Podcast to discuss how much off-rental units might impact wholesale volume and pricing as turbulent 2020 continues. Kontos also touched on other factors that he and his team are watching that could influence both the wholesale and retail markets going forward.
Our friends from Black Book join us for this episode. We talk with Susan Moritz, Alex Yurchenko, and Laura Wehunt about the ebb-and-flow of the retail and wholesale used-car markets, the COVID-19 impacts on the ancillary services piece of the industry and current projects at Black Book.
This episode of the Auto Remarketing Podcast features Wayne Miller, executive director of The Venture Center, which collaborates with the FIS Fintech Accelerator program to identify and help startup firms accelerate the development of innovative solutions that bring new capabilities to the financial services community. Miller explained why this fintech research and development initiative is even more crucial as the industry navigates the challenges triggered by COVID-19.
Payix co-founders Chris Chestnut and Preston Cecil made their debut on the Auto Remarketing Podcast and shared an array of observations and anecdotes from their clients about how finance companies are handling collections during the coronavirus pandemic. Chestnut and Cecil also projected what factors could impact collections most during the remainder of this turbulent year.
Back in May, Michael Sogomonian, the director of decision science at Digital Matrix Systems, suggested a series actions finance companies could take to protect their portfolios during the coronavirus pandemic. For this episode of the Auto Remarketing Podcast, Sogomonian revisited those recommendations in light of how risk factors
For this episode, we turn to the commercial consignor community. Chatting with Cherokee Media Group president Bill Zadeits this week is Paul Seger, who is executive vice president of asset remarketing at Element Fleet and president of the International Automotive Remarketers Alliance.
Continuing our recent string of "Joe Shows," we welcome Joe Kichler, who is vice president of Manheim Logistics. Kichler talks with Auto Remarketing senior editor Joe Overby about how the vehicle transport and logistics space has been impacted by COVID-19, how technology is helping in tracking vehicles and much more.
Experian senior director of automotive financial solutions Melinda Zabritski returned for another episode of the Auto Remarketing Podcast. This time, Zabritski discussed how the moves made by captive finance companies to generate activity during the coronavirus pandemic impacted other segments such as leasing as well as used vehicles.
Joe Kacala, chief product officer at automtoiveMastermind, chats with Auto Remarketing senior editor Joe Overby about the latest used-car product launches at the company and why data mining is important in finding ideal ready-to-buy customers and potential used cars to fill up inventory.
Cherokee Media Group president Bill Zadeits connects with Glenn Hemminger of UVeye, an Israel-based provider of contactless vehicle inspection systems.
UVeye first built its technology for the security sector for use in weapons, explosives, drug and other contraband detection, the company said. That technology is used internationally at “hundreds” of high-security locations.
The company is bringing its platform to U.S car dealers, auto auctions and fleet companies, and has recently named Hemminger as its managing director of North American operations.
Jessica Stafford, who is vice president and general manager of Autotrader and Kelley Blue Book, returns to the podcast to discuss a whitepaper detailing "Lead Quality and Why it Matters More Now than Ever." In addition to lead quality, Stafford also discusses dealership employee efficiency, Autotrader's Dealer Home Services program and more.
Joe Vitale, who is principal and global automotive sector leader at Deloitte Consulting, joins the show to talk about Deloitte's report on "Restarting the Stalled Automotive Sector."
Nick Zulovich welcomed the most guests ever to appear in a single episode of the Auto Remarketing Podcast to discuss a complicated topic — personal information contained within a vehicle’s infotainment system. The guests included Matt Arias, as associate vice president of operations at America’s Auto Auction, Keely Smith, director of business services at AutoIMS, and Privacy4Cars.com founder Andrea Amico.
In a preview of what he will discuss in more detail during the all-digital Automotive Intelligence Summit, DRN executive vice president and general manager of fintech Jeremiah Wheeler offered some insight about the company’s location data gathered since the coronavirus pandemic began. Wheeler is also among the keynote presenters during the Auto Intel Summit presented by DRN that begins on July 27.
People might not be driving as much nowadays because of COVID-19, but LoJack Global senior vice president and general manager Justin Schmid pointed out that company data is showing that vehicle thefts are climbing. During this Auto Remarketing Podcast with Nick Zulovich, Schmid shared ways dealerships can help their customers take advantage of vehicle telematics to improve protection while also potentially boosting store revenue and more.
Texas Independent Automobile Dealers Association executive director Jeff Martin joined senior editor Nick Zulovich for a conversation about how operators in the Lone Star State are faring during the coronavirus pandemic. Martin also recapped how TIADA is making adjustments to modify its popular summertime conference to a digital format.
After appearing at Used Car Week and in other content produced by Cherokee Media Group, Edmunds senior manager of insights Ivan Drury made his Auto Remarketing Podcast debut to elaborate about the recent analysis his team completed involving used vehicles and financing of those units.
Drury also touched on some interesting trends involving trades that will be of interest to dealerships and finance companies.
Cherokee Media Group president Bill Zadeits chats with Paul Brobson, the founder and chief executive of Trusted Sale.
The company started as a way to facilitate peer-to-peer online transactions, eventually growing into automotive. Last year, Trusted Sale launched what it says is the first CPO program for private sellers. The company has since launched Trusted Sale Pros program for independent dealers to sell certified.
Hear more of the story in this podcast.
Davis & Gilbert partner Joseph Cioffi makes another podcast appearance to offer more insights about the Credit Chronometer report that surveyed executives from throughout the subprime auto finance sector about the space’s prospects to navigate through the coronavirus pandemic.
What Cioffi uncovered was the vast majority of survey participants remain upbeat, and he tells senior editor Nick Zulovich some of the reasons why.
Senior Editor Joe Overby catches up with PureCars chief executive Jeremy Anspach to talk about automotive advertising during the pandemic, the various channels advertisers are using, manufacturing shutdowns, the turnaround in used cars and more.
Cherokee Media Group president Bill Zadeits chats with Copart vice president and head of marketing Michelle Hoffman and Yoker Vidal, who is the senior director for Copart's non-insurance division.
They discuss how being online for 17 years helped the company once COVID-19 hit and how Copart has reached new clients in the remarketing space, even before the pandemic.
Plus, the Copart executives share what they're hearing from dealer customers in today's market.
My how the tables have turned. This time, it is Joe and Nick who are interviewed . In this "reporter's notebook"-style podcast, former sports broadcaster and current PA announcer/conference emcee extraordinaire Bill Zadeits talks to the guys about the surreal first half of 2020 in used-car retail, wholesale auctions and auto finance.
Zubie chief executive officer Gary Tucker talks with senior editor Joe Overby about the pandemic's impact to fleet and rental markets, trends in connectivity and shared mobility, plus much more.
Jake Levant sees how the vehicle purchasing and financing process has improved for the consumer, but the vice president of marketing and partnerships at Lightico also emphasized that dealerships and finance companies still have some work to do to cut down on the friction buyers still experience.
In this podcast, Levant explores how the coronavirus pandemic impacted the improvement journey at Lightico, one of the firms highlighted among this year’s Emerging 8.
In this throwback episode, we revisit the 2019 Auto Intel Summit. This dealer panel discussion includes four members of the North Carolina Automobile Dealers Association and NCADA executive director Robert Glaser. This episode originally aired in August.
Launcher Solutions president Nikh Nath joined the podcast to share his views about a topic relevant not only to auto financing but likely all segments of the automotive space nowadays. Nath, whose company is a technology provider specializing in loan originations, described the growing awareness of risk mitigation in light of many business functions being impacted by the coronavirus pandemic.
Fraud is continuing to surface in many ways, especially nowadays since so much activity is happening online because of the coronavirus pandemic.
Chris Ryan, senior fraud solutions business consultant at Experian, described the most noteworthy incident he’s seen during the past few weeks during this special episode of the podcast. It involved email and what seemed like kind gestures to maintain a company’s workforce morale.
George Augustaitis, who is director of automotive industry and economic analysis at CarGurus, joins the podcast to talk about how the automotive and economic impact from COVID-19 is different than other crises. He also talks about the used-car market ups and downs around supply and demand, plus much more.
Chris Little, who is vice president of variable operations and a market area VP at Hendrick Automotive Group, discusses the automotive market rebound, how Hendrick weathered COVID-19 challenges and bright spots that have emerged.
Little also talks about Hendrick's emphasis on certified pre-owned, what may be in store for used-car values, how Hendrick sources used cars and more.
Michael Bor, chief executive officer of CarLotz, provides an update on the company and how its stores and operations have adjusted to the pandemic, as well has how they have begun to recover. Plus, Bor discusses the online car-buying option from CarLotz, its work with commercial consignors, the gap between wholesale and retail prices, expansion plans and more.
Ken Shilson of Subprime Analytics made his podcast debut to discuss one of his favorite industry endeavors — the annual buy-here, pay-here benchmarks that can give dealers of all sizes a barometer about a host of operational segments.
Shilson also delved into a series of recommendations aimed at helping BHPH dealerships navigate through the coronavirus pandemic.
Mark Gibson and Brian Bruce, founders of 1 Click Auto Auction, discuss what prompted them to launch the company, which allows car dealers to buy and sell vehicles through an app.
Brian Skutta, the president of automotive at Spireon, discussed two topics that probably are top of mind at dealerships nowadays.
Skutta described the progress dealerships are making toward more availability of touchless vehicle delivery while at the same time keeping their service drive busy even if drivers aren’t on the roads as much as before the coronavirus pandemic arrived.
Cherokee Media Group president Bill Zadeits chats with John Mathiowetz of IAA, who shares how the company has weathered the pandemic, the acceleration of the transition to IAA's 100% digital platform, IAA's marshaling services during the pandemic, his view of the wholesale market and more.
Carleton president and chief operating officer Matt Ruszkowski still often sees it on dealership websites nowadays. The vehicle listing tells potential buyers to “call for price.”
During this podcast, Ruszkowski spoke about how crucial it is for dealers to offer specifics about the retail and financing costs to shoppers — including taxes and fees — and how online tools can compute those figures.
Dawn Walston is vice president and general manager of Titus-Will Toyota in Tacoma, Wash., which is part of the Titus-Will Automotive Group. She joins the show to discuss how her dealership and group has navigated the COVID-19 pandemic in one of the hardest-hit areas of the country.
Cox Automotive president and chief executive officer Sandy Schwartz discusses "The Way Forward" for the company, which includes three elements: accelerating digital adoption both in retail and in wholesale, providing real-time market insights and being “human at your core,” the company said.
The U.S. Bureau of Labor Statistics (BLS) reported that nonfarm payroll employment increased by 2.5 million in May, and the unemployment rate declined by 1.4 percentage points to 13.3%.
Despite the labor gains, Jennifer Reid of Equifax reiterated the importance for dealerships and finance companies to verify income during a time of uncertain employment situations.
Dan Kennedy, senior vice president of business development at Jack Cooper Diversified and a former leader of GM Remarketing, chats with Cherokee Media Group president Bill Zadeits about the state of the wholesale auto industry, challenges dealers are facing, key elements of weathering past auto industry crises and more.
“Ups” likely aren’t just walking through the dealership showroom doors now that COVID-19 has impacted so much of daily life.
AutoFi head of digital retail Joe St. John described how some dealers have basic fundamentals in place for a smooth digital retailing process or, conversely, understand they need assistance quickly to remain viable during the coronavirus pandemic.
After being one of the experts who participated during a webinar orchestrated by DRN in April, Receivables Management Association International executive director Jan Stieger discussed collections and more during this special episode.
Stieger also touched on how well auto-finance companies and other creditors have worked with their customers who have been negatively impacted during the coronavirus pandemic.
Automotive Personnel founder Don Jasensky leaned on his 30 years of experience at running his own executive search firm to offer recommendations for dealerships and finance companies welcoming back their furloughed employees as well as for workers who are returning either remotely or in person.
How does managing health and safety happen at a large corporation during a pandemic, with so many varieties of enterprise?
Kenny Jones, senior director of health and safety at Cox Automotive, joins the show to talk about just that. He discusses collaboration in health/safety efforts in the various entities of parent company Cox Enterprises, nuances in protocol for different lines business at Cox Automotive and more.
Plus, he shares what will be considered in re-opening physical sales at Manheim auctions.
Zach Hallowell, vice president of Manheim Digital, joins the show to discuss the top trends he noticed when the auto auction industry went mostly, if not entirely, digital for two months.
Cherokee Media Group president Bill Zadeits chats with Eliron Ekstein, co-founder and chief executive officer of Ravin.AI.
The company offers automated inspections of vehicles, using "computer vision and deep learning to detect and monitor vehicle condition," according to its website.
Compliance expert Randy Henrick, formerly of Dealertrack and now with Ignite Consulting Partners, offered insight about potential dealership advertising pitfalls during the COVID-19 pandemic. Henrick also touched on a few of the compliance differences that can come into play when a vehicle is delivered somewhere else other than the dealership.
ComplyNet president and general counsel Adam Crowell recently debuted on the podcast to share how dealers are becoming more concerned about the health of their businesses than contracting the coronavirus. Crowell, who oversees the compliance solutions and risk mitigation provider that also developed a system with the National Independent Automobile Dealers Association, also discussed how insurance can play a role in helping operators navigate through the coronavirus pandemic.
Like so many individuals, TransUnion described the auto-finance industry as healthy before the coronavirus pandemic arrived in earnest more than two months ago. And in a special episode of the podcast, TransUnion senior vice president and automotive business leader Satyan Merchant described how he and fellow analysts will be monitoring auto-finance performance similarly to healthcare professionals.
This episode of the Auto Remarketing Podcast ventures into the investment world with Gina Cocking, who is managing director of Colonnade Securities, a Chicago-based investment banking firm that specializes in merger and acquisition advisory services. Cocking not only shared an assessment of the current investment landscape, she also discussed the firm’s recent examination of the auto inspection and warranty claims management industries and why investors might be interested in these spaces.
Cherokee Media Group president Bill Zadeits talks with Hugh Hathcock, owner of ReconVelocity, about the challenges of the pandemic, conversations he has had with dealers and how they are faring, the dealer relief program at ReconVelocity and more.
Cherokee Media Group president Bill Zadeits chats with John Possumato, founder and chief executive officer of DriveItAway. Possumato talks about "an accelerated evolution of innovation" spurred by the business impact of COVID-19, his take on Carvana and Vroom and more. Plus, the advantages dealers may have over startups and disruptors.
Ben Bartosch of J.D. Power Valuation Services returns to the show to talk certified pre-owned vehicles. He weighs in on how long automaker incentives for CPO might last, why dealers should maintain their focus on acquiring CPO-worthy inventory and more.
Dr. Rik Patel is the co-founder and chief operating officer of RideKleen. But he's also a physician and spent 11 years in sports medicine and orthopedic care. Hear his take on vehicle sanitization and decontamination, restarting various modes of transportation and shared mobility safely and sustainable vehicle hygiene. Plus, Rik shares his journey from medicine to automotive.
Mike Cavanaugh, executive vice president at MAX Digital, returns to the show to talk about using data to make smart used-car acquisitions decisions, metrics to watch, how dealers are getting creative to find the right used inventory and more.
Kenny Atcheson is the founder and president of Dealer Profit Pros, which designs marketing and advertising programs for dealerships. Atcheson also is quite fond of baseball. During this episode, Atcheson said dealerships should not stress over trying to “hit home runs” with their advertising campaigns during the coronavirus pandemic. Instead, he offered a variety of suggestions to keep stores of all sizes in the retail game.
In a wide-ranging conversation, well-known finance-industry executive Daniel Parry, who now is the chief executive officer of TruDecision, joined Nick Zulovich for this episode of the Auto Remarketing Podcast to discuss his ongoing data analysis not only of auto financing but also the reporting of COVID-19 cases on a state level.
Tom Freiert, vice president and co-founder of automated imaging company Black Widow, explains how the company's "drive-through" vehicle imaging services are much like an augmented car wash and how the pandemic has driven demand for such services in the auto auction business.
"This digital revolution has been kind of knocking at the door for quite some time ... the virus and everything going on, it kicked the door down," Freiert said. "And a lot of people weren't necessarily prepared for it. There was a lot of stuff being tested out there, but it really accelerated the need for this.
"These progressive auctions are looking for ways to be able to maximize on the digital space, to be able to create those digital sales."
Experian senior director of dealer intelligence Amy Hughes shared trends the company has found through its consumer survey data that’s updated daily. Hughes touched on topics such as when potential buyers might make a purchase, how vehicle history reports are playing a role and what current owners are looking for in the service drive.
CarOffer founder and chief executive officer Bruce Thompson returns to the program to talk about what fuels his optimism about the pre-owned car market, the re-opening of automotive markets in Texas, updates on CarOffer and more.
Dasceq gathered a variety of recent data points about how collections and call-center activities have evolved during the coronavirus pandemic. Vice president of sales Randy Spradlin discussed that information as well as the most important collection trends to watch as the crisis subsides.
NextGear Capital Scott Maybee joins the program to discuss how the company is helping dealers during COVID-19, a resource hub and more.
Cherokee Media Group president Bill Zadeits is back on the mic for this episode, where he chats with John Lilly, president of Integrated Auction Solutions. Bill talks with John about the company's recent investment from Summerset Group, how IAS is helping its customers weather the storm and more.
Cherokee Media Group hosted an educational webinar with vAuto almost a year ago, highlighting best practices for how dealers can prudently secure inventory online. The presenter for that webinar — vAuto director of used car solutions Patrick Janes — recently revisited some of those best practices that now are even more important during the coronavirus pandemic.
Ignite Consulting Partners chief legal and compliance officer Steve Levine shared several uplifting anecdotes about how resilient dealers have been during the coronavirus pandemic, offering resources that might help other operators, too.
Two leaders from the American Recovery Association described the “nightmare” the coronavirus pandemic has created for the repossession industry.
Dave Worrall, the senior director of global training and development at Assurant Global Automotive recently discussed how automotive education is changing and how dealerships can keep their employees equipped with the skills they need to meet the needs of today’s vehicle buyer.
Jasen Rice, founder of Lotpop, says there is potential for the certified pre-owned market to emerge from the COVID-19 pandemic as the "winner." But there's a catch.
In this podcast, which follows up on a story from Auto Remarketing correspondent Jim Leman, Rice explains what it will take from automakers (and dealers) to make such CPO success happen and their willingness to take these measures.
As a whole, the used-car market is struggling. But data from LotLinx shows a silver lining.
"Bad news is, sales are down 50% in used across the country," says LotLinx CEO Len Short. "But when you start to drill down to the markets, you'll see that there are a whole bunch — over half — of markets that are doing just fine ...
"Dealers are selling cars and consumers intend to purchase and are actually following through with purchases in the markets where they can," he said.
Short discusses this and more in detail in this episode.
Jay Maxwell, general manager of strategic operations of the Costco Auto Program, joins the show to discuss how the program and its partner dealers have adapted to COVID-19 stay-at-home orders, keeping customer, vendor and employee communication lines open and more. Plus, Maxwell shares some dealer success stories.
Anne Holtzman and Suzi Straffon of Allied Solutions returned to the podcast to describe how different their company tasks are nowadays with many collections activities on hold and insurance claims reduced — all because of shelter-in-place orders and other restrictions happening because of the coronavirus pandemic.
NIADA senior vice president of legal and government affairs Shaun Petersen returned to the podcast, updating senior editor Nick Zulovich about an array of initiatives the association launched to help dealers as well as sharing some anecdotes about the creativity and resiliency of independent operators.
"The way we are streamlining the process, the way that consumers are shopping and that we are training to shop now, really is going to be the gold standard moving forward when we get out of this, hopefully as quickly as possible."
Tim Cox of CarNow heard this from an upstate New York car dealer about how auto retail processes are likely to change after COVID-19.
Hear more from Cox on an auto retail environment that has been forced to go further digitally, what it may look like coming out of the pandemic and more.
Plus, he shares some success stories and positive news coming out of dealerships the past few weeks.
Senior editor Nick Zulovich asked PointPredictive chief fraud strategist Frank McKenna for recommendations for how finance companies can spot potential fraud, especially in light of how much vehicle-sales and contract-underwriting activities happens online nowadays because of the coronavirus pandemic.
When it comes to website domain name extensions, we're all aware of ones like dot-com, dot-org, dot-gov and dot-edu that can be applied to various sectors like commercial, government, education and so forth.
But what about something specific for car dealers? That's where former Dealer.com executive Andy Macleay and his new company, .dealer Domains, come into play.
Manheim president Grace Huang walks us through the days leading up to the auction company shifting to Simulcast-only sales and how that was implemented.
Plus, Huang shares how dealer behavior has shifted digitally these past four weeks and how Cox Automotive is helping dealers navigate through several aspects of their business.
Cherokee Media Group president Bill Zadeits returns to his broadcasting roots to talk with Troy Blackwell, chief operating officer of NuVinAir, whose services are "more relevant today than ever."
NuVinAir has patented technology initially designed to cut vehicle odors, but that has since pivoted to removal of pollutants and contaminants inside vehicles.
Learn more about this technology and how Blackwell, whose background includes time with CarMax as well as leading the AutoNation USA used-car store brand extension, got into auto retail and, later, the vendor side of the business.
The wholesale car business was already moving closer to a more digital environment. COVID-19 appears to have accelerated that shift.
Doug Hadden of ACV Auctions joins the podcast to talk about that transition, how ACV is handling the physical tasks of digital wholesale amid COVID-19 (like inspections), success stories and more.
Amid the COVID-19 pandemic, the vehicle showroom has become a virtual one. And car dealers, like many other businesses, are having to shift their business to a mostly digital one.
With that in mind, Cox Automotive's Mo Zahabi joins the show to discuss his Digital Retailing Best Practices webinar and how dealers can adjust to these changes and thrive in the online retail environment.
Scot Hall, executive vice president of Swapalease.com and Wantalease.com, acknowledged he’s always been a “glass half-full” person. And the coronavirus pandemic hasn’t changed his mindset.
National Automotive Finance Association president Joel Kennedy joined senior editor Nick Zulovich for another episode of the podcast to share an update on how finance companies are navigating through the coronavirus pandemic.
Steve Kapusta of Ally's SmartAuction joins the show to talk about the platform’s 20th anniversary, its early days and the evolution of the platform and online wholesale at-large.
We delve into what perhaps changed the momentum for online wholesale and the importance of customer service and building trust.
Plus, Kapusta shares the market need that SmartAuction identified to launch the platform in the first place. Additionally, he offers a glimpse into the future of SmartAuction and online wholesale.
Scot Wingo, co-founder and CEO of Spiffy, discusses how COVID-19 has impacted mobile car care and the Fleet Management as a Service segments. He also discusses the implications for ride-share food delivery and e-commerce delivery (like Amazon Prime trucks), where "supply chains are running at Cyber Monday levels right now."
Plus, how Spiffy is working with fleets to keep their drivers safe, both from a preventive vehicle maintenance perspective and through disinfecting cars.
Even before the coronavirus pandemic, smoothing the digital retailing and financing processes was a priority for Jennifer Reid at Equifax. Nick Zulovich shared another conversation with Reid, who offered personal anecdotes about how she responds when family and friends ask why purchasing a vehicle sometimes takes hours.
Kevin Filan, vice president of marketing at Cox Automotive Inventory Solutions, and Auto Remarketing's Joe Overby discuss some of the relief measures the company is making to help dealers as they deal with the fallout from COVID-19 and the transitions Cox Automotive has made.
Plus, how dealers can make use of the digital resources they already have.
Next up in our series of podcasts recorded at NADA Show 2020 last month is an interview with Dealer Inspire chief executive officer Joe Chura, who talked about dealership website trends, the company's OEM partnerships, how the company is working with Cars.com and DealerRater and more.
Next up in our series of podcasts recorded at NADA Show 2020 last month is a conversation with Kirsten Von Busch, senior product manager for Experian AutoCheck.
Von Busch shares how a growing used-car market underscores the importance of vehicle history reports, how AutoCheck uses data to help the remarketing industry and more.
The podcast returns with another episode recorded at NADA Show 2020 in February. vAuto founder Dale Pollak discusses his new book, "Gross Deception: A Tale of Shifting Markets, Shrinking Margins, and the New Truth of Used Car Profitability."
For the third consecutive year, Nick Zulovich connected with Kyle Birch, who now is president of North America operations for GM Financial, for an episode of the podcast recorded during the Vehicle Finance Conference hosted by the American Financial Services Association. In a conversation recorded last month, Birch shared an update on an array of topics, including the strong market position GM Financial finds itself as the captive for General Motors.
Next up on our series of podcasts from NADA Show 2020, ACV Auctions CEO George Chamoun reflects on his first trip to the annual NADA convention three years ago and the company's growth since then.
Plus, Chamoun discusses the tech ACV plans on building this year, how it aims to help dealers with trade appraisals and how it plans to aid dealers in online retailing through True360.
Larry Dixon, who is senior director at J.D. Power Valuation Services, sits down with co-host Joe Overby at NADA Show 2020 to discuss his recent guest column on "Intelligent VINs in today’s used-vehicle environment."
During the Vehicle Finance Conference hosted by the American Financial Services Association, Cheryl Miller and Kaitlan Gavin of Dealertrack shared an update about how the industry is steadily moving toward more e-contracting while navigating the challenges of titling from 51 different jurisdictions.
Next up on our series of podcasts from NADA Show 2020, CARFAX public relations director Emilie Voss and general manager of data Faisal Hasan join the show.
They talk about the company's inaugural Top Rated Dealers list, how dealers are helping to remedy unrepaired recalls and the expansion of the CARFAX business model in recent years. Plus, the company's partnership with Facebook Marketplace.
Next up on our series of podcasts from NADA Show 2020, EBlock and EDealer CEO Jason McClenahan explains how digital and brick-and-mortar can complement each other in the wholesale marketplace. Plus, an update on the integration integration between EBlock and remarketing technology provider Auction Edge, which gives independent auctions an avenue into the dealer-to-dealer online wholesale space.
In the second of our podcasts recorded at NADA Show 2020, Cars.com executive vice president Dean Evans talks about the transition from linear TV advertising to in-market video. Evans also talks about the state of automotive advertising today and the trends dealers and automakers should watch. Plus, his take on the recent Super Bowl commercials.
To begin our series of podcasts recorded at NADA Show 2020, we sit down with Jessica Stafford, senior vice president and general manager of Autotrader and Kelley Blue Book.
Jessica explains the upgrades to the Autotrader platform, how the two brands aim to make car-buying easier and the evolution in appetite for digital retail. Plus, a peek into the marketing campaigns of Autotrader and KBB, which includes some work with Jimmy Kimmel.
Senior Editor Joe Overby talks with Seneca Giese, co-founder of Current Automotive, an online retailer of used electric vehicles. They talk about his remarketing and CPO background with Tesla, what sparked the idea for Current Automotive, the company's rapid growth and more.
We conclude our podcasts from Used Car Week 2019 with a keynote presentation from KAR Global president Peter Kelly.
The episode begins with a few opening words preceding the session, followed by Kelly's presentation on "The Future Is Today: What’s Next for Automotive Remarketing."
We continue with our podcasts from Used Car Week, with another one-on-one interview. Senior editor Joe Overby talks with Lisa Mackie, vice president of sales at NextGear Capital.
We continue with our special episodes recapping general sessions from Used Car Week. Next up is a Dealer Training Tuesday presentation from Sellchology founder and president Jonathan Dawson.
Dawson discusses "Out-Experiencing Your Competition: How to Create Raving Fan Advocates Through Customer-Centric Selling!"
In the closing keynote at Used Car Week, Zach Hallowell, who is vice president of Manheim Digital, shares his presentation on "Let’s Get Personal: What the Digital Revolution Actually Means for YOU."
We continue with our podcasts from Used Car Week, and this time, it's a one-on-one interview. Senior editor Joe Overby talks with John Robertson, executive vice president of ShipYourCarNow, about the origins of his company and its pivot to B2B, driver shortage in auto transport and more.
We continue with our special episodes recapping general sessions from Used Car Week. Next up is our annual Women in Auto Finance panel discussion.
Moderated by Cortney Osborne of American Recovery Service, this panel features:
Tina Love of Allied Solutions Carol Moore of Hyundai Capital America Michele Rodgers of Exeter Finance Scarlett Smith of FIS Shawn Yujuico of DRN Celia Winslow of American Financial Services Association
We continue with our special episodes recapping general sessions from Used Car Week. Next up is a presentation from Eric Miltsch, co-founder and director of marketing at Dealer Teamwork.
His session delves into, "How to Dominate Your Used Car Market: Master Inventory Management & Used-Car Marketing to Build Your Competitive Advantage & Drive More Profit."
We continue with our special episodes recapping general sessions from Used Car Week. Next up is "Innovation & Independent: A Fireside Chat," featuring ServNet executive director John Brasher and McConkey Auction Group president and CEO Bob McConkey.
We continue with our special episodes recapping general sessions from Used Car Week. Next up is the panel discussion on "Exceeding the Needs of a Global Buyer Base."
Moderated by Jeff Blackwell of Select Management Resources, it features three leaders from IAA:
Justin Mahlik, senior VP of innovation and business development John Mathiowetz, vice president of commercial sales Meggan O'Malley, senior director of innovation
We continue with our special episodes recapping panel discussions from Used Car Week.
Next up is a panel on "Remarketing for Today’s Customer." Moderated by Dan Kennedy of Jack Cooper Logistics, the panel includes Jason Alba of Ally, Tom Cornellier of Ford, Tyler Corder of Findlay Automotive Group, Jim Jackson of ARI Fleet and John Manchin of Subaru.
We continue with our special episodes recapping general sessions from Used Car Week. Next up is the "DIY Inventory? A Checklist for Operational Excellence" presentation from Aaron Meyer of Dealer Specialties.
We continue with our special episodes recapping panel discussions from Used Car Week.
Next up is the "Buyers & Sellers’ Perspective: The Evolving Remarketing Landscape" panel discussion.
Moderated by NIADA CEO Steve Jordan, the panel features Douglas Campbell of Avis Budget Group, Henry Mullinax of Mullinax Auto Sales, Melanie Glaze of UHaul and Mark Nagel of FCA.
It's our first episode of 2020! We begin the year with a round of special episodes recapping panel discussions from Used Car Week.
First up is a panel on "Auction Trends & Technology for Brick & Mortar and Beyond."
Moderated by Cherokee Media Group's Bill Zadeits, the panel features Patrick Brennan of Cox Automotive, George Chamoun of ACV Auctions, Keith Crerar of TradeRev, Dan Diedrich of Auction Edge and Steve Kapusta of SmartAuction.
Gayle Rogers, chief marketing officer and director of digital marketing at Strong Automotive Merchandising, talks with senior editor Joe Overby about how digitization has impacted automotive advertising, the benefits of call tracking, YouTube advertising and more.
During Used Car Week last month in Las Vegas, senior editor Joe Overby talks with Doug Hadden of ACV Auctions about his presentation on "The Digital Lane: More Opportunity in Less Time," his relatively new role with the company, the changing nature of wholesale automotive and more.
Kelly Blankenship and Richard Hudson from Ignite Consulting Partners shared valuable advice designed to help dealerships, finance companies and other service providers within the automotive industry, ways that can prevent a consumer complaint from swirling into an online firestorm.
At Used Car Week last month, senior editor Joe Overby caught up with Kerri Wise, who is vice president of industry education and industry relations. A frequent speaker at dealer events, Kerri shares her approach to sharing insights with dealers, her insights on used-car retail and digital, and more.
CarOffer founder and chief executive Bruce Thompson joined the show from Used Car Week 2019 last month in Las Vegas. Thompson talks about the market challenges his new company aims to solve and more.
Anne Holtzman and Suzi Straffon from Allied Solutions recapped not only what transpired in the world of recoveries this year, but they also looked ahead toward what the industry might be facing in 2020.
Daniel Chu, who currently serves as founder and chief executive of Tricolor Auto Group and Ganas Holdings, not only discussed the sale and financing of vehicles to Hispanic consumers, he touched on how prepared finance companies are to handle changing conditions if a recession arrives in 2020.
Black Book executive vice president operations Anil Goyal shared a comparison of his initial forecast for wholesale values to where they might land as 2019 closes as well as how the firm is involved with combating fraud in the automotive industry.
Jerry Cox, who is chairman and chief executive officer with Potomac Strategy Associates, shared insights that could help auctions and dealerships who might be handling vehicles still impacted by the massive Takata airbag recall and what federal regulators could be doing next in connection with this matter.
Veteran operator Gene Daughtry, who now is part of the team at Buckeye Dealership Consulting, described what still makes him excited about the buy-here, pay-here business after being involved with this special slice of the automotive industry for more than 20 years.
NIADA senior vice president of legal and government affairs Shaun Petersen not only recapped the association’s latest visit to Capitol Hill, but he also touched on a variety of other initiatives NIADA has in motion to help dealer members.
Current president Joel Kennedy and executive director Jack Tracey discussed what they’re hearing from members and what the NAF Association has in store for 2020.
Drivably chief executive officer and founder Tyler Hall sits down with Joe at J.D. Power's recent Auto Revolution conference to talk about using data to help dealers about what cars to purchase, his experience operating a car dealership and the origin story behind his company.
Brett Woods, who is vice president of Assurance at Manheim, sat down with Joe at the recent NAAA Convention in Indianapolis to talk about the growth in services like post-sale inspections, condition reports, imaging and more, and the impact of digital remarketing in this field.
David Paris, who is executive analyst at J.D. Power Valuation Services, joins the show to talk about his recent guest column in Auto Remarketing: "Mass market outperforms luxury segment by higher than normal margins."
Manheim Digital vice president Zach Hallowell, who is the closing keynote speaker at Used Car Week's National Remarketing Conference, shares how he sees the role of the brick-and-mortar auto auction changing and the importance of condition reports and inspections in this new digital environment. He also discusses how hiring has changed in wholesale automotive and more.
CarNow co-founder and senior vice president of sales Tim Cox joins the show to talk about the digital retailing strategies that are working for top dealers. First strategy? "You have to create a champion in your store."
"Turning vehicles into moving theme parks," reads the homepage of the holoride website.
Nils Wollny, co-founder and CEO of the company that provides in-vehicle media experiences, explains more about this VR-based vision of the company and why in-vehicle entertainment has become important for passengers.
Dealer Inspire co-founder and chief executive officer Joe Chura joins the show to talk about the company's new partnership with General Motors and what it entails. Plus, why improving the dealership website experience is so important.
David Paris of J.D. Power Valuation Services is back on the show to talk about his guest column: "Tesla defines EV sector while driving overall industry in luxury market sales." He also touches on the strong used-car values Tesla has commanded.
vAuto founder and Cox Automotive executive Dale Pollak talks about his upcoming fifth book, which will discuss the "fundamental flaw" in how "every dealer" manages and prices used-car inventory.
"Now I realize that that's a pretty bold claim," Pollak said. "But I'm 100% positive, and, in fact, I'm capable of proving it to any dealer, that 100% of dealers' inventory today in priced in a manner that suboptimizes results."
Susan Schmidt, vice president for the US Consumer Credit Group at PayPal, joins the show to talk about PayPal Credit's business-to-business applications, its presence in the auto parts business and potential for expansion.
Marguerite Watanabe, president of Connections Insights, offered an overview of the up and coming players in the auto fintech world followed by keynote address with Andrew Tai, chief executive officer of MotoInsight, who described how digital automotive retail is changing rapidly.
In a few special editions of the show, we’re sharing some of the panel discussions and keynote presentations from the recent Automotive Intelligence Summit in Raleigh, N.C. Next up is a roundtable discussion with leaders from SAS, who discuss "How & Why CX Is Improving with Big, Streaming and Intelligent Customer Data."
In a few special editions of the show, we’re sharing some of the panel discussions and keynote presentations from the recent Automotive Intelligence Summit in Raleigh, N.C. Next up is a pair of presentations from Zarif Haque, chief executive officer of DRAIVER, and Quin Garcia, managing director of Autotech Ventures.
Jessie Herdrich, who is vice president of compliance at PAR North America, joined us at the Automotive Intelligence Summit this summer in Raleigh, N.C., where she led a presentation on "Ensuring Compliance in a Data-Driven World."
In a few special editions of the show, we’re sharing some of the panel discussions and keynote presentations from the recent Automotive Intelligence Summit in Raleigh, N.C. Next up is a panel discussion on "Necessity is the Mother of Invention: How Legacy Companies and Startups Change and Innovate," moderated by Alex Maritczak of EY. The panelists include Brian Donnelly of Chase Auto Finance, Trevor Gile of Motorcars Honda and Todd Weeks of AutoFi.
In a few special editions of the show, we’re sharing some of the panel discussions and keynote presentations from the recent Automotive Intelligence Summit in Raleigh, N.C. Next up is a fireside chat between Maryann Keller & Associates managing director Jeremy Alicandri and Rick Borg, executive vice president of the Costco Auto Program.
In a few special editions of the show, we’re sharing some of the panel discussions and keynote presentations from the recent Automotive Intelligence Summit in Raleigh, N.C. Next up is a panel discussion titled, "Data Privacy Meets Regulatory Oversight in Debt Collection."
DRN’s Jeremiah Wheeler recapped his TED-style presentation during this summer’s Auto Intel Summit along with looking ahead to Used Car Week, which begins on Nov. 11 in Las Vegas.
Ben Bartosch, who is manager of forecast analytics at J.D. Power Valuation Services, joins the show to discuss how Automated Driving System (ADS)features positively affect used-vehicle valuations.
This episode is a combination featuring a TED-style presentation from Jessie Herdrich from PAR North America about the intricacies of immediately followed by a fireside chat with AIS chairman Bill Zadeits with Ryan Bachman, who is the senior vice president and chief global security officer at GM Financial.
Joe Oliveri of KAR Auction Services joins us at the Automotive Intelligence Summit in Raleigh, N.C., where he led a presentation on the "Crossroads of Data, Analytics & Machine Learning."
In a few special editions of the show, we’re sharing some of the panel discussions and keynote presentations from the recent Automotive Intelligence Summit in Raleigh, N.C. Next up is our finance company panel on how fintech can solve potential problems, featuring Sharon Mancero with Wells Fargo Preferred Capital, Dinesh Chopra of Ally Financial and Mark Olson with PNC Bank.
Alex Fraser of the Cox Automotive Mobility Group & Pivet joins us at the Automotive Intelligence Summit, where he led a presentation on "Mobility Services Driving the Fleets of the Future."
Collections certainly can be complicated for finance companies, but Dasceq founder and chief executive officer Abhishek Goel explained how leveraging artificial intelligence does not necessarily have to make the task even more complex.
In a few special editions of the show, we’re sharing some of the panel discussions and keynote presentations from the recent Automotive Intelligence Summit in Raleigh, N.C. First up is our dealer panel, featuring members of the North Carolina Automobile Dealers Association and executive director Robert Glaser.
In this episode, recorded at the company's Detroit-area offices, Cox Automotive chief product officer Marianne Johnson discusses practical uses of artificial intelligence for dealers and auto auctions, the use of AI in alternative vehicle usage and connecting the online to in-store experience for car dealers. Plus, she shares how dealers can be good stewards of data.
Davis & Gilbert partner Joseph Cioffi reiterated his position that subprime portfolio performance is expected to deteriorate soon.
Maya Ivanova, who is the senior quantitative researcher at J.D. Power, returns to the podcast to discuss her guest column on how "Tech-dependent millennials step up to dominate used-vehicle purchases."
George Coutros, the head of analytics, product and data management at Clarity Services, described how much robust alternative data is nowadays.
S&P Global Ratings senior director Amy Martin describes how the auto loan ABS market is evolving and catching the interest of investors.
GWC Warranty area vice president Wendy Pratt shared some recommendations with Nick about how stores can help their customers protect their vehicle purchase.
Along with his legal expertise as director of compliance for Reynolds Document Solutions, Terry O’Loughlin also possesses deep knowledge of history, especially in connection with paper and how it’s used for financing contracts used by dealers.
Operators might have some knowledge about cloud computing, but Selly Automotive founder and chief executive officer Zach Klempf went into great detail about what this technology can do for dealerships, especially independent stores looking to keep costs under control.
Stephanie Alsbrooks, founder and chief executive officer of defi SOLUTIONS, joined Nick for a discussion about the challenges auto finance companies and other service providers still must clear to leverage all of the capabilities technology can offer.
Roadster chief operating officer Rudi Thun sees some successful dealerships making great strides in smoothing out the friction points vehicle buyers experience described how those stores are doing it.
Cox Automotive senior economist and senior director of industry insights Charlie Chesbrough discussed what might happen with interest rates, incentives and how the used-vehicle industry is equipped to handle change during a conversation at CU Direct’s Drive 19 Conference in Las Vegas.
During CU Direct’s Drive 19 Conference last month in Las Vegas, Nick shared a conversation with Credit Union National Association president and chief executive officer Jim Nussle.
David Paris, supervisor of market intelligence at J.D. Power, discusses the second installment of the company's inaugural Residual Value All-Stars. This segment of the awards focuses on luxury brands.
Mike Cavanaugh of MAXDigital chats with Joe about the demands of the modern consumer in the car-buying process and how dealers can adapt. Plus, what "collaboration" between a shopper and dealer looks like during car shopping. Mike also explains some of the missing profit opportunities for dealers in the transaction.
Mandi Fang joins the show to talk about her new role as vice president and GM of Dealertrack DMS, which was recently named to the Women Tech Council’s 2019 Shatter List. Plus, Fang — a 2016 Women in Remarketing honoree — talks about her experiences working on a General Motors assembly line in college and being part of the team that helped AutoNation open its first megastore concept.
In a few special editions of the show, we’re sharing some of the presentations from the recent Women & Automotive Canadian Leadership Forum in Toronto. Next up is Beth Worthington, chief people and culture officer at TRADER Corp.
In a few special editions of the show, we’re sharing some of the presentations from the recent Women & Automotive Canadian Leadership Forum in Toronto. First up is Rhiannon Rosalind, owner and chief executive officer of the Economic Club of Canada.
WARNING: Episode contains profanity.
Could a digitally based ratings system, like we see in retail, help with conversion rates in wholesale? Kelly Bianchi, president of AuctionVCommerce, discusses that and more with Cherokee Media Group president Bill Zadeits in this podcast recorded at the CAR Conference earlier this year.
Maya Ivanova, senior quantitative researcher at J.D. Power, discusses the first installment of the company's inaugural Residual Value All-Stars. This segment of the awards focuses on mass-market brands. Coming soon, David Paris will reveal the J.D. Power 2019 Luxury Residual Value All-Stars list.
In a few special editions of the show, we’re sharing some of the presentations from the recent Auto Remarketing Canada Conference in Toronto. Next up is Samantha Zawilinski of Potratz, who spoke during the Dealer Training Tuesday portion of the event.
In a few special editions of the show, we’re sharing some of the presentations from the recent Auto Remarketing Canada Conference in Toronto. Next up is Andrew Tai of Motoinsight.
In a few special editions of the show, we’re sharing some of the presentations from the recent Auto Remarketing Canada Conference in Toronto. Next up is Phil Sura of UnityWorks, who spoke during the Dealer Training Tuesday portion of the event.
In a few special editions of the show, we’re sharing some of the presentations from the recent Auto Remarketing Canada Conference in Toronto. Next up is Michael Cirillo of FlexDealer and The Dealer Playbook podcast, who spoke during the Dealer Training Tuesday portion of the event.
In a few special editions of the show, we’re sharing some of the presentations from the recent Auto Remarketing Canada Conference in Toronto. Next up is Jonathan Dawson of Sellchology, who spoke during the Dealer Training Tuesday portion of the event.
In a few special editions of the show, we’re sharing some of the presentations from the recent Auto Remarketing Canada Conference in Toronto. First up is Alan Dickie, who was among the presenters during the Dealer Training Tuesday portion of the conference.
At NADA Show 2019 earlier this year, we caught up with Jessica Stafford, who is senior vice president and general manager of Autotrader. She explains how the conversation around digital automotive retail has "shifted" from a year ago and why it was such a big theme at the convention.
Plus, Stafford talks about Autotrader's hilarious bit with Conan O'Brien, which was named a 2019 Webby Award Winner this week.
At NADA Show 2019, Dave Bates and Kasi Edwards of Reynolds and Reynolds talk about the dealer focus on increasing profit per customer, dealership employee productivity and efficiency, the impact of digitization on suspicious activity monitoring and more. Plus, the Reynolds execs share where they see dealers innovating.
On the eve of last month's Auto Remarketing Canada Conference in Toronto, we visited the headquarters of TRADER Corp. and talked with Matt Lawson, vice president of dealer software and OEM at autoTRADER.ca.
Lawson discusses TRADER's partnership with vAuto and and other potential partnership on horizon around dealer software, the company’s conversations on how dealers “profile their investment into the online landscape,” and more.
Plus, Matt shares how growing up an automotive family has shaped him as a professional in the industry.
PointPredictive chief fraud strategist Frank McKenna joined Nick for the episode that focused on the achievements of the Auto Fraud Consortium, a wide-ranging collection of finance companies that are collaborating to reduce the volume of fraudulent paper infecting their portfolios.
As someone with backgrounds in science and mathematics, Market Scan co-founder and president Rusty West has greatly enjoyed the past 25 years as a developer and engineer involved with vehicle retailing and financing. West shared his perspectives with Nick on how technology is impacting not only vehicle leasing, but other aspects of how consumers, dealerships and finance companies are all interacting nowadays.
At last month's Auto Remarketing Canada Conference in Toronto, Drew Harden of CARFAX Canada to talks about the pain points dealers have in the vehicle trade-in process. The conversation touches on a more collaborative trade-in process involving the customer, providing more context and what gets a trade-in offer accepted or turned down
At NADA Show 2019, Chris Basso of Carfax chatted with Auto Remarketing senior editor Joe Overby about transparency in buying/selling/servicing cars, Carfax's presence in fixed ops, its dealership website partnerships and the progress made in reducing the number of unfixed recalls on U.S. roads.
Along with offering an update on how its uniFI platform has been adopted, Dealertrack’s Cheryl Miller joined Nick for another podcast to discuss how dealerships and finance companies are answering the call to respond to consumer demand for transparency and ease of use.
At NADA Show 2019, Erin Kerrigan of Kerrigan Advisors talks dealership buy-sell activity, including the impact from growing digital retail. Plus, she explains why more buyers and investors are looking to move into this space.
Digital retail is the "wave of the future" and a key focus area for DealerSocket this year.
In this episode recorded at NADA Show 2019 earlier this year, chief executive Sejal Pietrzak and chief product officer Brad Perry talk about that, artificial intelligence/machine learning and more.
Plus, Pietrzak, who is a youth basketball coach, talks a little hoops.
Thomas King, the senior vice president of J.D. Power’s data and analytics division, dissected the used-vehicle market, while Doug Betts, senior vice president and general manager of global automotive at J.D. Power, offered insights on the broader future of the automotive industry.
In an effort to touch on an array of topics within the used-vehicle industry, Nick recently connected with AGORA founder and chief executive officer Steve Burke for a podcast about how the market for bulk-portfolio purchases is behaving.
A new report from eLEND Solutions asks the question: Is digital retailing promising more than it can deliver? And Nick posed more questions to eLEND Solutions chief executive officer Pete MacInnis about this report and more for this podcast episode recorded during NADA Show 2019.
Nick connected with ALG vice president strategic initiatives Alain Nana-Sinkam for a discussion during NADA Show 2019 about the future of residual-value forecasts.
KPA chief executive officer Vane Clayton not only discussed the company’s acquisition of Compli earlier this year, but also shared some best practices that can help businesses of all sizes with their human resources.
CarWave co-founder John Lauer shares the familial dealership connection behind the online wholesale platform, its recent re-branding and expansion plans. Also, what's driving the expansion in online wholesale.
Automotive retail tends to see a nice bump from tax return season. That might not necessarily be the same this year. David Paris of J.D. Power explains why.
Alex Maritczak of Ernst & Young recently returned to North Carolina and joined Nick for a conversation about how auto finance companies and technology developers are collaborating on new solutions.
Craig Stokum, who is director of sales in automotive for ID Analytics, explained what alternative data is how it can be leveraged by auto finance companies to enhance underwriting, especially with the subprime space.
When you think of Sirius XM, you might think of the streaming music, sports or talk radio you listen to in your car. But there's also a tie-in with auto dealers that goes far beyond infotainment and entertainment — and into vehicle connectivity. That's where the Automatic Dealer Program comes in. Bill Zadeits has more in this podcast with Radhika Giri of Sirius XM, recorded at NADA Show 2019.
CU Direct chief revenue officer Phil DuPree is part of this episode recorded during NADA Show 2019 to discuss how credit unions and dealerships are working together.
Experian's Melinda Zabritski discussed Q4 2018 data during the Vehicle Finance Conference hosted by the American Financial Services Association in San Francisco.
During NADA Show 2019, ADESA Canada chief operating officer Trevor Henderson reviewed how the wholesale market behaved in 2018.
In the finale of six panel discussions recorded at Used Car Week 2018, Bill Zadeits and Charlie Vogelheim moderate a session on the "Consignor's Perspective: The State of the Used-Car Industry." Panelists include Jason Alba of Ally, Chris Clarke of ARI Fleet, John Manchin of Subaru and Brooks Stewart of Bridgecrest, followed by closing words from Julie Picard of Manheim.
FICO chief analytic officer Scott Zoldi described what clean data really is as FICO vice president of security solutions Doug Clare revisited the ongoing challenge of maintaining cybersecurity.
Phil Sura of UnityWorks is known as the foremost expert in integrating video on dealer websites. Phil will share his expertise and guide dealers to higher levels of success during Dealer Training Tuesday as part of the Auto Remarketing Canada Conference next month. Listen in as Phil and AR Canada Conference chair Bill Zadeits catch up during the recent NADA Show 2019 in San Francisco.
In the fifth of six panel discussions recorded at Used Car Week 2018, Joe and Nick moderate a session on the rapid evolution of the wholesale used-car space. Panelists include George Chamoun of ACV Auctions, Kayne Grau of KAR Auction Services, Bob McConkey of McConkey Auction Group, Brooks Stewart of Bridgecrest and Jim Williams of Cox Automotive.
Jennifer Reid, vice president of automotive strategy and marketing at Equifax Automotive Services, revisited strategic recommendations to help dealerships and finance companies learn more about potential buyers from their credit reports than just their top-line score.
At NADA Show 2019, Joe talks with Jonathan Banks of J.D. Power about the "gaps" that used cars are helping to fill in the automotive market, why the used-car market is so surprisingly healthy and much more.
Sellchology CEO Jonathan Dawson shares his path to success and the unique selling approaches and insights he'll bring to Dealer Training Tuesday as part of the Auto Remarketing Canada Conference. Listen in to Jonathan and his conversation with conference chair Bill Zadeits.
During the Vehicle Finance Conference hosted by the American Financial Services Association this past January in San Francisco, Nick had the opportunity again to sit down with Kyle Birch, executive vice president and chief operating officer for North America at GM Financial.
Michael Cirillo is known to thousands of dealers across Canada and 64 additional countries as the host of the "The Dealer Playbook" podcast.
Cirillo, who is also CEO of FlexDealer, will be at the Auto Remarketing Canada Conference on March 19 during Dealer Training Tuesday, with a session that will guide dealers through a process to future-proof their businesses through new technologies.
Hear a sneak peek of his session in this interview with Cherokee Media Group president Bill Zadeits, recorded at NADA Show 2019.
In the fourth of six panel discussions recorded at Used Car Week 2018, Joe Overby moderates a panel discussion with some of the leading economists in the used-car industry: Jonathan Smoke of Cox Automotive, Tom Kontos of KAR Auction Services and Tony Hughes of Moody's Analytics.
Cherokee Media Group president Bill Zadeits catches up with Andrew Tai, chief executive officer at Motoinsight, during last week's NADA Show 2019 in San Francisco.
In this panel discussion recorded at Used Car Week 2018, Nick talks with top analysts from J.D. Power, Black Book, ALG and Kelley Blue Book about the off-lease impact on used-car values, residual value forecasting and more.
Maya Ivanova of J.D. Power explains why loyalty rates are higher for certified pre-owned cars is higher than for non-CPO used cars. Plus, she talks CPO awareness and more.
In the second of six sessions recorded at Used Car Week for the Auto Remarketing Podcast, Joe Overby moderates the Off-Lease Effect panel discussion on the CPO market with Don Luke of Bill Luke Chrysler Jeep Dodge, Eric Shoemaker of Trophy Nissan and Basem Tartir of Mazda.
In the first of six sessions recorded at Used Car Week for the podcast, conference chair Bill Zadeits moderates the Executive Suite panel discussion with Becca Polak of KAR Auction Services, Rick Ricart of Ricart Automotive Group, Fredrick Stanfield of Cox Automotive and Mike Stanton of NADA.
In this episode recorded at Used Car Week in late 2018, Nick Peluso of Cox Automotive is back to talk about the changes on the selling side of remarketing cars, concierge service in off-site wholesale selling and how Manheim aims to provide a "future-proof digital marketplace."
Matt Gibson, vice president of reinsurance sales for Protective Asset Protection, joined Nick to discuss one of the more complicated subjects ever broached on the Auto Remarketing Podcast.
Gibson explained the potential ramifications on dealerships’ F&I profit stemming from initial decisions associated with passive foreign income in connection with non-controlled foreign corporations (NCFCs).
It has all been triggered because of new tax laws enacted by President Trump.
Automotive Finance Corp. president Jim Money shared a conversation with Nick during Used Car Week 2018 to discuss trends involving dealership floor planning and other commercial lending that helps stores thrive. Money also touched on how actions by the Federal Reserve influence how both AFC and dealerships do business.
One of the first honorees highlighted among Women in Auto Finance during Used Car Week 2018 — Jennifer Reid of Equifax — delved into an array of topics with Nick, including the subscription model as well as how companies in the auto-finance space are going to handle future technological challenges.Reid also shared some suggestions on how collaborative efforts could be the pathway for significant fintech advancement this year and beyond.
Nick had the chance to share another conversation with Anil Goyal and Jared Kalfus from Black Book during Used Car Week 2018 for a discussion about how the company partners with a variety of other players in the automotive space for the benefit of auctions, dealers and finance companies. Goyal and Kalfus described the collaborative spirit that brings fruitful results.
Joe catches up with NextGear Capital's Randy Dohse at Used Car Week to talk about the B2B applications of fintech in automotive floor plan finance, how macro-economic trends impact the space, opportunities for growth at NextGear and more.
In an episode recorded at Used Car Week in late 2018, ADESA president John Hammer sits down with Joe to talk about the challenges and opportunities for auctions, where ADESA is finding the next generation of talent, the investment in brick-and-mortar and more.
In this episode, recorded on site at Used Car Week in Scottsdale, Ariz., Joe talks with Jim Williams, the senior vice president of logistics for Cox Automotive Inventory Solutions. They chat about some of the opportunity for logistics and transportation companies in the mobility space and other avenues for innovation. Plus, how the transport and logistics industry can address the driver shortage.
KAR Auction Services announced two major purchases in November. In this conversation at Used Car Week, we talk with three folks involved in the first of those two: KAR's purchase of Clearplan.
The latter is a digital platform for recovery agents, drivers, forwarders and lenders that acts as a centralized, mobile “cloud-based hub” for repo workflow and logistics management.
We're back in action this week with an episode featuring Andrew Iorgulescu and Jeff Risner of The Appraisal Lane. They talk with Joe about the expansion strategy at TAL, which is now available in 43 states, and more.
Market data can help car dealers make decisions around inventory. But they should be careful, as that data might not tell the whole story, says CarStory president and chief product officer Chad Bockius. In this episode and in CarStory's latest whitepaper, Bockius explains why.
Consider this episode of the Auto Remarketing Podcast a preview of what’s to come during Used Car Week 2018. Joining Nick for this edition are representatives from two presenting sponsors — Anne Holtzman of Allied Solutions and Jeremiah Wheeler of DRN — who offer a glimpse of their presentations focused on how watching insurance data can be a great way to mitigate risk in connection with repossessions and recoveries.
Earlier this week, Cox Automotive purchased F&I Express. Brian Reed, chief executive officer and co-founder of F&I Express, discusses how the acquisition came together and what it means for dealers and service providers
Joe talks with PureCars chief executive officer Sam Mylrea about the company's rollout in Canada, its inclusion on the Inc. 5000 list, his thoughts on the mobility space and more.
The news became public recently that Cox Automotive chief operating officer Mark O’Neil plans to retire on Feb. 1. In this episode, Nick talks with O’Neil, touching on the current status of the company and what he is looking to accomplish before wrapping up his nearly 30-year professional automotive career
Perhaps you know the name Fiserv. However, Charles Sutherland explains why the industry should get to know Firserv again — but now as Sagent Lending Technologies.
In this episode, Nick connected with Sutherland, who is the chief product officer at Sagent Lending Technologies, to discuss how the company landed at its new brand moniker and what else is to come from this financial services provider.
Libby Murad-Patel of Jumpstart Automotive Media talks about the intricacies of consumer interest in crossovers and SUVs and how those are reflected in the used-car market. Plus, she explains the opportunities the auto industry has with "influencer marketing" and the best strategies to take advantage.
When it comes to running an auto dealership and all its moving pieces — especially the service department — communication is paramount. And improving that service department communication is where Singlethread comes into play.
In this grand finale of our automotive conference season podcasts recorded in the first half of the year, Joe sits down with Singlethread co-founders Patrick Southward and Will Mapes at NADA Show 2018 to discuss that and more.
How can cities balance the long-term benefits of mobility with the possible short-term headaches? What is the impact on revenue generation from taxis and public transit? At last month's Automotive Intelligence Summit in Raleigh, N.C., STRATIM president Sean Behr discusses the "interesting position" that cities face when it comes to mobility services entering the city — and the opportunities available.
He might be one of the most well-known individuals within the repossession and recovery industries. And it’s not just because of his stylish cowboy hat and boots. Alex Price, better known as the “Skip Guru” and director of risk solutions at Digital Recognition Network (DRN), sat down with Nick for a conversation during this year’s North American Repossessors Summit about how today’s robust technology and data availability work nicely with skip-tracing methods honed early in his career.
Validating a customer’s income and other financial information is one of the most important parts of underwriting. Start-up company TurboPass, which is powered by FormFree, says its tool can eliminate the hassle and risk associated with traditional asset and net income verification.
For this episode recorded during the annual conference hosted by the National Automotive Finance Association, Nick was joined by TurboPass founder and chief executive officer Michael Jarman, strategic advisor Dave Prescher and FormFree chief operating officer Claire Weber, who elaborated more about this financing challenge and how they want to help the industry.
Nick had the opportunity to learn more from a pair of experts at FICO who elaborated about the findings of the company’s first global survey on consumer perceptions of the automotive finance process. Included in the episode are Ken Kertz, senior director and practice leader of auto and motorized at FICO, and Ben Werner, director in the solutions group at FICO.
Finance companies often follow one of two paths to complete their repossessions. Some use the direct model to work exclusively with a repossession agent; others use the forwarding model and have a separate provider handle the repo and remarketing chores. ENDTRUST is looking to offer a blend of those two methods. Nick found out more about the strategy from president David Gryglewicz and operations manager Alex Calvert.
Canada Drives chief executive officer Cody Green joined Nick for this episode of the Auto Remarketing Podcast. Green shared how the company has grown in Canada and how that experience will help the operation as it expands into the United States and the United Kingdom.
In this episode from the Automotive Intelligence Summit last month, LotLinx co-founder Jason Knight shares some everyday examples of how car dealers might use machine learning. Plus, he discusses consumer expectations and readiness around artificial intelligence, and how the LotLinx model has utilized AI from the get-go.
Last week, KAR Auction Services became the first auto remarketer to join the Mobility Open Blockchain Initiative, also known as MOBI. We caught up KAR chief operating officer/chief strategy officer Don Gottwald on site at the Automotive Intelligence Summit to learn more.
Eric Werab, vice president of product management at PointPredictive, revisits two of the most discussed subjects of the year — synthetic ID fraud and auto financing. Learn more about how clever criminals are creating complicated ways to secure vehicles and defraud dealerships and finance companies.
Dealer Profit Pros founder Kenny Atcheson goes into more detail about a special dealership advertising survey he conducted with Cherokee Media Group and how stores can take full advantage of their promotional resources in a changing media landscape.
Joe sits down with Black Book's Jared Kalfus during NADA Show 2018 in March to talk about using VIN-specific car history data to generate more precise vehicle valuations.
Cherokee Media Group president Bill Zadeits is back on the mics for this one, interviewing Joe Neiman and George Chamoun of ACV Auctions during NADA Show 2018 in March. They talk about the capital growth at ACV, how the idea for the online auction company started and more.
In this episode, recorded at NADA Show 2018 in March, Joe Overby sits down with Chris Basso of Carfax to talk about the 57 million cars with open recalls, how the company is working with dealers to help consumers get those cars fixed and more.
Doug Marohn discusses his return to Nicholas Financial now as the president and chief executive officer of the Florida-based subprime auto finance company and why the branch-office model works for the provider.
Black Book's Anil Goyal shares the most important factors impacting wholesale vehicle prices this year as well as how representatives watching the lanes every week help to shape the company's forecasts.
During this year's AFSA Vehicle Finance Conference, Solomon Semere of LexisNexis Risk Solutions described how providers are working to navigate the challenges of fraud and risk management as well as the trends he's watching closely in 2018.
GM Financial chief operating officer Kyle Birch sat down for a wide-ranging conversation during this year's AFSA Vehicle Finance Conference. Birch shared his thoughts on how underwriting is evolving as well as the critical role auctions play for wholesale consignment.
The retail auto industry is full of processes, from greeting the customer to selling them a car and beyond. But the process seems to get a bit tricky when it comes to hiring at car dealerships. That's where companies like Hireology come into play. At NADA Show 2018, we sat down with Scott Brinkman, the vice president of product, to learn more.
Jim Roche of Xtime discusses his debut book, "Fast Lane: How to Accelerate Service Loyalty and Unlock its Profit-Making Potential," customer retention for car dealerships, the modernization of the service department and more.
What might the auto finance landscape look like this year? What are the key metrics to follow? Melinda Zabritski, senior director of financial solutions at Experian, has the answers in this podcast, recorded in March during AFSA's Vehicle Finance Conference in Las Vegas.
When it comes to providing information, today's consumer is "more savvy" and "more private," leading to many "unknown shoppers" on dealer websites. Michael Murphey of Semcasting explains how his company is helping dealers reach those consumers.
How can blockchain technology apply to car dealers, and how might they use it on a daily basis? Also,what type of companies could provide this type of technology in auto retaill? Pete MacInnis of eLend Solutions explains in this podcast.
Ever have an emotional connection to an experience because of what you see, smell, taste, feel or hear? Well, a similar approach can be applied to retail automotive. Trey Courtney of Mood Media explains in this podcast.
What does batting average in baseball have to do with metrics in the used-car market? Jonathan Banks, a vice president with J.D. Power Valuation Services, explains in this podcast. Plus, the Dodgers fan explains how the Nationals have grown on him and shares how baseball stats inspired his career in automotive data.
Lance Schafer, general manager of product and technology at LotLinx, talks about the the role artificial intelligence could play for car dealers. That includes putting AI to use in conquesting opportunities and making decisions about marketing and incentives. Plus, he explains why dealers shouldn't be afraid of AI.
In mid-April, it was announced that Tim Russi, the longtime leader of auto finance at Ally, would depart the company in October. Look back at his impact at Ally in this podcast conversation with Nick Zulovich, recorded at AFSA's Vehicle Finance Conference in March. They talk about changes in the auto finance landscape, consumer behavior and more.
Becca Polak, president of TradeRev and the chief legal officer of KAR Services, discusses how Sheryl Sandberg's "Lean In" inspired her, how being an attorney has opened up doors to other opportunities and the legend of National Medal of Technology recipient Grace Hopper.
In the first of our podcasts recorded at the Auto Remarketing Canada Conference and the Women & Automotive Canadian Leadership Forum in Toronto, TradeRev co-founder James Tani talks about the company's growth, its new "H" artificial intelligence platform and more.
Automotive finance has gone from a world of paper stacks and faxes to smartphones and apps. It’s also starting to become a lot more efficient, as players like SpringboardAuto aim to provide end-to-end car financing online. Join Nick Zulovich as he talks to Jim Landy, founder and chief executive of SpringboardAuto, during AFSA’s Vehicle Finance Conference in Las Vegas.
At last month's NADA Show 2018 in Las Vegas, TrueCar CEO Chip Perry talks about how transparency and validation are the "governing trend in our industry," the projects TrueCar has on its radar this year, its potential in the digital retail space and more.
Fair co-founders Scott Painter and Georg Bauer talk about simplifying the car transaction for both dealers and consumers, why used-car leasing might have just as much potential as new, what being "fair" means and more.
Our series of podcasts from last month's NADA Show 2018 and AFSA's Vehicle Finance Conference kicks off with Sandy Schwartz, president of Cox Automotive.
We conclude our series from the CAR Conference in Las Vegas with Bill's interview of Ron Hope, the president and chief executive officer of CARS Recon.
In another show from the CAR event, group publisher Bill Zadeits talks with AutoIMS chief executive officer Mike Broe and vice president of client experience Joe Miller about the company's 20th anniversary.
This week, we go to the Conference of Automotive Remarketing in Las Vegas, where Auto Remarketing group publisher Bill Zadeits chats with Zarif Haque. He is the founder and CEO of DRAIVER, a company that is aiming to "Uberize the driveaway industry," and managing drivers through artificial intelligence.
Joe previews the Auto Remarketing Canada Conference with Cherokee Media Group president Bill Zadeits. Plus, AR Canada correspondent Sarah Rubenoff chats with Jeremy Belanger of SAL Group, who will be among the speakers at the March 27-28 event in Toronto.
In this episode, we're talking Canada. As in, next month's Women & Automotive: Canadian Leadership Forum. Also, AR Canada correspondent Sarah Rubenoff chats with KAR Auction Services chief economist Tom Kontos.
For this episode, Nick takes a trip to the “back office” with Anne Holtzman, who is the senior vice president of claim and recovery at Allied Solutions. While Hurricanes Harvey and Irma happened several months ago, some auto finance companies — especially with collateral impacted by the storms — could not begin some recovery processes until after Jan. 1 . Find out why.
Joe talks with Rod Buscher, founder and chief executive officer of Blinker, a peer-to-peer online auto app that allows consumers to use their smartphones to buy, list and finance vehicles.
Sharing additional insights with Nick about a recent project the company orchestrated, Scot Hall of Swapalease.com dissects how rising interest rates and falling residuals may impact payments of potential vehicle-lease customers arriving at your dealership or applying for financing through your institution.
Our guests this week are Louis Robert Spaeth and Michael Zimmerman, co-founders of TradeAutoX, an online platform for buying and selling wholesale vehicles on demand. Spaeth and Zimmerman, who work together as desk managers at an Atlanta dealership, talk to Joe about how the premise of their young company and its mission in the online wholesale space.
For this episode, we get back to basics — as in the fundamentals of auto-finance underwriting that include credit, character, capacity and collateral. In light of a changing market impacted by sales trends and technology, Brett Collett, who is strategic automotive consultant for Equifax, shared a conversation with Nick about how these four basics remain vital to keeping metal turning and portfolios growing,
Joe chats with Mo Zahabi of VinSolutions about whether dealers are meeting the demands of consumers in the car-buying experience, how to mend the online-to-in-store disconnect, what dealers can learn from Amazon and more.
Nick chats with Hudson Cook partners Patty Covington and Eric Johnson, who also serve as the instructors for the Consumer Credit Compliance Certification Program orchestrated by the National Automotive Finance Association.
This week, our episode is a chat from earlier this fall with George Chamoun, the chief executive officer of ACV Auctions. An entrepreneur, Chamoun launched technology and services company Synacor with his college roommate in 1998, shortly after graduating college.
Prior to Used Car Week, we recorded an interview with a special guest: Ron Smith, the founder of Auto Remarketing and its parent company S&A Cherokee. And during Used Car Week, Ron added another title to the mantle: 2017 Auto Remarketing Lifetime Achievement Award, which will now be known as the Ron Smith Lifetime Achievement Award.
Shortly after she was promoted to the role of chief people officer of Cox Automotive in late September, we caught up with Janet Barnard, along with Cox Automotive's Joe George, at Cox Enterprises headquarters in Atlanta,
The same week she was named president of Cox Automotive Inventory Solutions, Grace Huang joined the show, along with Cox Automotive's Nick Peluso. In this late-September interview, they join Joe to talk auction strategy at Manheim, RMS Automotive and more.
Auto industry consultant John Possumato is working with Lyft, and he sat down with Nick during the recent Fall BHPH Conference in Orlando, Fla., hosted by the National Alliance of Buy-Here, Pay-Here Dealers. They discussed a program Lyft has with auto dealers.
Brian Geitner is the president of Cox Automotive Media Solutions, a group that includes the Autotrader, Kelley Blue Book and Dealer.com brands. Joe and Brian talk how the "Big 3" brands in the group use advanced analytic tools, plus we dive into their improvements in search capabilities, the 20th anniversary of Autotrader and more.
We're back in Atlanta to talk with Cox Automotive chief economist Jonathan about everything used cars. Plus, Jonathan explains why the auto industry is like the song "Feel It Still" by Portugal. The Man.
We circle back to one of the most difficult challenges of the automotive business: repossessions. Nick is joined by Cort DeHart, who is the corporate strategy manager with MBSi Corp..
The conversation touches on how complicated repos can be and how the industry is working to streamline the necessary processes.
In this week’s episode, Joe heads to Atlanta to talk with Clutch Technologies president Vince Zappa about the how vehicle subscription works. Clutch is a provider of software that facilitates this alternative car ownership model, which allows drivers to “flip” into new cars based on their needs at the moment.
Jeremiah Wheeler, vice president of financial services at DRN, returns to the Auto Remarketing Podcast as Nick hosts a discussion about the impact technology is having on vehicle repossessions. We also touch on the special segments at Used Car Week that includes Jeremiah and DRN, which is the presenting sponsor of Auto Fin Con.
Roadster chief executive officer Andy Moss and chief marketing office Michelle Denogean join the show. They talk with Joe about the online sales model dealers can offer consumers, the growth in their platform and more.
Nick made the trip to Washington, D.C. this week for NIADA’s National Policy Conference and connected with NIADA president David Andrews and Kathy Collins, who is the industry relations manager at CARFAX.
Nick is back to handle hosting duties as this week’s episode features John Giamalvo, the vice president of dealer services at Equifax. Their conversation touches on how dealers are enhancing their financing processes both before and after vehicle delivery.